#android-questions
1 messages · Page 133 of 1
I just wanna ask this since I don't know what to do and I still didn't find ways to get the spirit in abyss but is this a bug or something-?
Fixed it
Whenever i try to login it always pauses in this screen.. İts not impossible but it would be better if this not happening..
Your android notifications stuck possibly. Remove all notifications from phone notifications tray and restart device!
Ohhh
Yea my phone kinda laggy lately
İll try thanks 😊
What the easiest way to change account?
I used to be able to use my other google account to pay for sky's season passes but I can't anymore
Whats happened?
Please don't repost, you already got reply in #questions-and-help If that was not adequate, contact support 
What do you want to do exactly? Can you elaborate so we can help better?
Things you should never do in Sky - I leave it here just for safety
#questions-and-help message
hello!
I haven't played sky in over half a year and plan on playing in a bit😍
is there a way to avoid skrill's attacks if u can't avoid the red light?
Welcome back to Sky! This has almost everything news in it!
What happened in Sky? - Past changes & timeline for returning players by Adome (updated Dec 25 2021): #seasons-events-chat message
Krill tricks have been patched, but you can quickly close Sky in danger or outrun/dodge became easier
Krill dodge/outrun guide by uma
thank u so much tib🥰
Every time I enter each checkpoint, my phone goes off very often.I beg you to fix it.My phone has been turned off several times.

!thatskybug
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
when I move in one location from one territory to another one, my phone turns off. And so every time😞
Some points you should edit:
Glitching into the secret area or the Nintendo cape area:
*Neither those works anymore by Chibi fall. They cover with most possible corners with reset barrier that reset's you to the spawn or last position that game thinks
Low security:
Solution: Bind Gmail since player doesn't really allow unbinding Gmail Accounts in default
The phone keeps restarting when I go to certain maps
Also wdym Having alt for getting/trading hearts, daily light or easy cr
Sure, alt exploiting and getting easy hearts. That's illegal. But daily light and easy cr?
This screen is appearing and it doesn't load anymore, I don't know what happened and I worry a lot, what could it be?
Your android notifications stuck possibly. Remove all notifications from phone notifications tray and restart device!
Instead of criticism, you are free to do your own guide. Good luck! 
Based on reactions (and getting it proofed with user who has excellent English and knows Sky more than you and me together) the guide seems totally fine 
If you have issues understanding it, ask a friend to translate it to your language 
If you disagree, please communicate with politeness after reading (and understanding) ToS and confirming/correcting your theory by support response.
What's the point of an underwater season if I can't dive?
Idk what's wrong with my game, but I can't dive no matter what I do
I'm playing on Android. Is there anything I'm missing? Is anyone else experiencing it?
Guide on the new diving feature by Clement:
#seasons-events-chat message
Did you meditate and learn diving after entering the seasonal area?
Hey, I was just wondering if this is how my homespace is supposed to look like. It's all gray and uncolorful.
Between certain times in the afternoon your local time, yes.
Ah ok, thx
I'm not sure if this is happening for other people too but, I bought the season pass, I even had the extra pass which I gave to my friend this morning. I came back online to play and notice that I suddenly don't have the pass anymore? I went even to check to see if I have the necklace and nope, grayed out. Is this a glitch?
That sounds like a "contact customer support asap" problem...
I have a question is there actually a bug with the long beard mask spirit? I've been trying to relived the spirit memory but they keep dissappearing on the tower.
yeah it's bugged
Happened to me too, then I went home, re-entered and tried again with a group and it worked 
Oo okie, thsnk you fro tell me
I've been re try it about 3 time now, first tiem with friend and than alone. Im gonna try it again now. Thank you for telling me
how many hours can get seasonal candles
Same for me. I tried login 1 hours ago. And now become like this
I just want to do daily quest smh
Try to restart your device and to check your connection because #questions-and-help is not burning with connection problems posts
Seasonal candles respawn every day at <t:1642492800:t>
Ask in #questions-and-help next time, faster responses there 
What solved my problem was to optimize the sky, at the same time it started working less laggy.
I think it has something to do with how heavy the game is now after the update, so I cleaned some stuff off my phone too
after i did that my phone started to work better and less stuttered
It has the app to optimize games to make it less cumbersome in the app store
Guys, what do you think about Exynos 2200 which using custom AMD RDNA2 GPU, the same GPU on PS5 and is that capable to use maximum graphic settings at Sky?
Let's see
the devs got some brushing up to do here but considering how powerful it is, it should be able to get those numbers you say
It is very promising and most probably you'll have all max options in Sky settings but will never give as stellar graphics as Switch (which also has lags in some areas) or iOS (to which Sky was written to, the rest are ports)
My phone keep restarting !
If it keeps restarting, bring it to a repair center.
If it keeps restarting at a certain Sky area, #report-a-live-bug
This is the third time I'm seeing this restarting issue, do it have anything to do with the new improved graphics?
As in weaker phones not being able to handle it well
I suspect so, but I dont know for sure
It seems so yes. Water got new reflections (and sanctuary has a lot of it) and the shadows highlights were adjusted. These can bring to knees some even decent GPUs while other even regular powered phones can be fine.
!support in-game can help you with purchase related issues!
Contact Player Support in-game: Tap the cog menu (top-right corner) ⚙️ → Tap "Support" → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Hello fellow sky kids. A random question. Have y'all seen the blue wax lately? When you burn plants? I noticed it the other day, but I'm not sure if it's a bug or not lmao
wax that is located in water will be blue if burnt
OH. That's sick. Thank you for the information.
you're welcome
Does sky run on the Galaxy a13? I'm thinking of upgrading
How to check device Sky compatibility
#android-questions message 🛠️
I have no idea what I'm looking for in the benchmark comparison... Can someone help me?
I wouldn't suggest an A13. The Mali G57-MC2 is a really low end GPU
@tame comet yes unless its 8gb ram with 68 or 128gb rom , im using Redmi Note 10 5G 8/128 its good👍🏻
Anyone else's device restarting when trying to enter bird's nest? Happened twice to me
I wouldn't consider it "good" unless you get a consistent 30 or 60 fps. (The G57-MC2 isn't powerful enough for a smooth experience)
RAM doesn't matter when your GPU only has two "cores" or as they call it "media clusters." Hence the MC2. Most higher end phones have a GPU with 12+ media clusters. (The Pixel 6 uses a G78-MC20 for example)
Mine is when I run some maps, it will restart when I go in.
What time the game reset?
00:00 Pacific time every day
I have a small request (To add the headphones to Android devices which currently is only available to iOS devices,I request tgc to add this feature soon to all Android devices)..
Requests belong to #wishlist-and-ideas-archived 
Also it won't happen soon because of how clumsy way Android can perceive external app audio. 🤖
hiiiiiii Can you update the headset I mean even Android can get it When we put music or normal mode
The answer is right above your message, do note that we are just players, staffs are usually not here.
ok
wittt
guys can you help me I click on the beta link but it says there are enough testers
And I can't get it
As it said, beta spot is full
If I can't get it?
Wait till the next beta wave. Read #beta-faq carefully for more info
ok Thank you ♡
Do we have to wait 3 days to give adventure pass to a new friend, after being friends with them?
Ok, thank you for the info on the a13. I was thinking about getting it cuz my carrier has it on sale for $2 a month
Usually budget Samsungs have GPU adequate only for everyday use, Sky demands much better hardware
My Samsung S20+ is so good with sky cotl graphics but it sometimes glitches
S series are different than the A series. A series Samsungs are budget devices while S series are flagships. You're trying to compare a Bugatti to a Ford Fiesta.
Ah I get it now.. sorry for the mistake I made
Can sky be played on huawei nova 8i?
no, it doesn't have google services afaik
Ok thank you

Anyone else can't open the game since the last update?
What happens? It lags at the ocean at starting screen or it auto closes? What's you device model (Samsung Galaxy S4 for example)?
Auto-close when I try to tap the "play" icon, my phone is an S10+ and it's never done that before
I tried uninstalling and downloading it again, but now I can't connect to my google account, so i think the problem lies there... I can connect on this account with another device though... so it's weird
Try to remove all notifications from phone's notification tray, clear sky cache.
Make sure you have factory installed android (no custom ROM) and uninstall all apps which may conflict. Remove apps over apps feature. Never seen this issue whereas I'm sure others have s10+ too therefore it's very weird.
Try to click "local account" from sign in options to see if you can sign in with that.
Make sure you have Google play games app installed from the store.
That's a lot of advice... Good luck with them!
Thanks a lot! I'm gonna try a few
Hi, rn whenever i play sky without earbuds there is no sound? Anyone know a fix for this?
Make sure you have your phone volume up, otherwise check the sound in-game
I have, still nothing
Hello hello, I'm playing sky on two mobiles. These two mobile phones have the same model and brand, so basically completely identical. I play on 30fps on both as well, but I noticed that one phone looks smoother than the other when playing sky. Not that it has storage problems either because one phone still as 44GB free space and the other has 50GB free space. Is there anything else that would affect sky's performance?
Storage can't make difference. The following can make difference tho:
- different android builds
- different kernels
- some phones regardless same model have different chipset (for example: Samsungs' Exynos and Snapdragons for s10e are night and day difference)
- different apps in background or even just installed
- different android settings
- different launcher
- device degradation: a more used device not necessarily able to have the power as if it was new
So any of these or combined can be a reason
Update: Google play just needed an update 😅 Thank you so much for suggesting that !
How do you know the pitch of each season sheet in the game?
music sheets should have their own key and accompanying background music which overrides the normal one entirely. people listen by ear to know the key of certain sheets. you can find a list of (most) music sheets' keys on the wiki. if you're not playing using the game's own music sheets, but instead practicing freehand, what tib said applies
Helloooo, can someone tell me how to unlink my email from my sky account? :0
You can't 
:00000
Thank you so much Jsjsjsj 
For whoever's device restarts at certain areas, where does it restart aside from bird's nest?
At golden wasteland when i try to enter Crab fields or Battlefield. Disnt even tried go to Ark
I submited a ticket to support know is waiting😭 Bought the season's pass and cant even start the season😭😭😭
(The boat to the new area is at wasteland social area...)
Yep at Crab field
#seasons-events-chat message
Actually, Underwater Candles is right, here's a guide by Clement
Sorry my bad😱 But ty for that i didnt know that we could go from there💯
No worries! Have fun exploring!
Gonna try😁 Maybe the phone doesnt restart 😒🙉
Oooh thank u thanku thank u😁💕 My phone didnt restart, 🎉😘😘😘
@eternal igloo
Please read this ↑ link, the boat to the seasonal area is at social area.
Cool
Wrong channel?
#screenshots-and-videos
Ok
Why can't I complete the first quest? I tried going to all tomb stones in valley, the quest is not completing
It can be any spirit now from the daily quest realm, but tgc wants us to relive any spirit from that realm AND watch all the long cutscene after reliving it and lighting its statue. You can leave #live-feedback about the inconvenience of this update so devs might consider removing the cutscene necessity from this quest.
But I relived the standing spirit (the usual quest one) in valley, it didn't work. What to do?
That was a bug. You were supposed to relieve a spirit by following their memories, burn their statues and watch their cutscene
When this happened for golden wasteland, I had to relive a spirit from the season of abyss area to complete that quest. The first day of new season.
Oh, I didn't watch the cut scene, jshehhdhhs. Tgc🔥🔥🔥🔥🚒
As tib said, you can leave a feedback in #live-feedback to let the devs know how you feel
Yes and when you relived seasonal spirit you watched all cutscene and clicked on the emote appearing this is why it was successful
does anybody have a problem with the flying race in Valley? the moment i try to enter the last part of the race (right after finishing it) it makes my phone restart itself
i tried to lower the graphics and everything but it doesn't change anything. It's very specific to that part, it does that nowhere else but there (yes i tried many times)
I haven't seen such issue. If you don't have custom ROM or removed maybe conflicting 3rd party apps (most importantly apps over apps feature) it worths a bugreport
ok I'll look into it, thank you
sorry, how to do the relieve random spirits quest again?
you need to watch the cutscene of any spirit by lightning up the statue
It can be any spirit now from the daily quest realm, but tgc wants us to find the memories, relive AND watch all the long cutscene after reliving it and lighting its statue. You can leave #live-feedback about the inconvenience of this update so devs might consider removing the cutscene necessity from this quest.
may i know why only few select mobiles can toggle 60fps mode? my phone can smoothly run heavy games on high graphics but sky limits me to boosted 30fps only 
your gpu is likely not powerful enough, even though you think it is. many games can be “heavy” in that they take up a lot of space - that doesn’t necessarily mean they require top of the line gpus to run well. sky is extremely graphics intensive to the point where a nintendo switch will most certainly lag and run below 30 fps in some areas as well
hmmm my gpu is dimensity 800U i dunno much about hardware
I also have this problem, in other places the same happens 
Does your device only restart in that place?
that’s your chipset, which I assume contains a mali g57 mc3. compared to a 60-fps capable gpu such as the adreno 650 it is severely underpowered
dang 😔
I have the same exact issue, the hill that leads to the coliseum makes my phone restart itself
Right now I've discovered 3 places with the restart error:
Bird nest in prairie
The hill in valley
Sadly... Flight season area, making sanctuary island inaccessible for me
Sky is more demanding than other games in terms of GPU. Tgc made an aplauded self made engine from scatch which depends mostly on GPU not cpu or ram. Phone GPU is something whhere manufactures often cut costs
List of 60fps capable budget Android devices
#android-questions message credit to My Awesome Friends Gave Me Pass!#2528
The list doesn't show all 60fps compatible phones. It shows the best buy models.
AH YES OMG ALSO SANCTUARY ISLAND I FORGOT
!thatskybug @fast hearth @bitter lance see below how to get the issue reported to devs so it can get fixed for your device
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
it's mostly that place but it happened with sanctuary island as i just said
i am waiting to do that since i updated my phone and it didn't happen when i tried again after that
Wait to do what?
waiting to report it as a bug, sorry for not saying the subject of the sentence
There are more than 10000 device variations for Android. If you don't let the devs know they won't know your device is affected
Bugreport is essential for you. Many devices don't crash.
yeah i understand that, as i said i just updated my phone and it works well
In android variations I mean phone updates and different android versions as well
I'm happy it works for you now! 
exactly i wanted to wait if it happens again so i can make a more specific bug report
but thank you for your help 
Yes!! it also happens to me there and in golden wasteland
How do you remove the apple on the back of the phone
This is Android tech related questions channel for Sky gameplay. If you have non-Sky question you can ask that in another server

Xiaomi Redmi Note 8T, Android 11. what sort of performance should I be expecting?
Oh Im sorry this was a joke. I didn’t realize. Forgive me.
It can run 30fps maximum and you can expect graphic bugs and occasional game crashes - Xiaomi tends to overlook proper Vulkan renderer android updates for their not so fresh models
welp
You'll also have a lower render resolution compared to higher end devices. (you'll see a lot of aliasing lines and/or artifacts, aka jagged edges)
Anyone else can't play Sky now? I'm like stuck in the menu with no play button or anything at all. I've already restarted and reinstalled Sky
How to meet up nintendo players in sky
Your phone is stuck with notifications. Remove all notifications from phone notifications tray and restart your device
In #looking-for-group-live or in-game randomly
!thatskybug - moto8 has a GPU which is affected by that bug. I haven't read about vivo here but the best you can do is to let the devs know the devices are affected, see below how:
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
Thank you 💕
About moto8 bug, could it be fixed by cleaning my space of my phone or something?
Unfortunately, no. It's more of a GPU related issue as all the phones affected with the bug have the same specs gpu-wise.
can i ask someting? is
Xbox Series controller working perfectly in
Galaxy Note 20U?
Do all the buttons work?
It should work
Dual shock few button doesn't work i shoud buy new one i hope xbox it works all buttons
thanks
Triggers don't register (RT/LT) and d pad isn't mapped. D pad seems to be across most controllers for Android, though. (iOS and Switch have actions mapped to d pad: up/down zoom camera left for daily quest toggle and right for chat bar)
That's some next level graphical bug #report-a-live-bug
oh thank you so much

My game crashes when the graphics get to intense so I avoided those places, Now I finally have 100% on all worlds and went to eden but eden is to heavy and crashes. Now I can't play the game other than eden (because I can't pass it). Anyone know of an android workaround for this? Im on a G7 ThinQ.
How to get out of Eden:
Has anyone played on Samsung tabA 8? Is it possible?
If you search for Samsung Galaxy tab a8, there's a bugreport about a missing wing light, therefore Sky is playable on it. But only one post so there's barely any experience about it. It can do 30fps at maximum
These graphical bugs have been popping up on a lot of Android devices, I even experienced this. I bet you've sent a bug report already so just know that you're not the only one getting these weird things 
The Samsung Galaxy Tab A 8.0 (2019) is compatible as the OS is 64 bit and it should be Android 11. However the Adreno 504 (GPU) is a very weak GPU for Sky and will not give good performance.
Unless you have the 2015, 2017, or 2018 version. These are incompatible due to being 32 bit as well as being too old.
The 2021 Samsung Galaxy Tab A8 may work but the Processor (Unisoc Tiger T618) it uses is uncommon so it may have issues
The best 'affordable' Android tablet with a good sky experience will be Mi Pad 5 and Mi Pad 5 Pro, both of them can do 60fps easily. Tab S6 and above from Samsung can do 60fps too(except lite and fan editions)
Can anyone give a list of compatible processor and GPU for sky? Thanks
I found the pin, but it's 2020, we're on 2022 now ya'll
Not exactly what you asked but here's a list of rather affordable phones with SoCs powerful enough for 60fps
Budget 60fps compatible phones by user "My awesome friends gave me a pass!"
#android-questions message
relive any spirits, watch the scenes till the end.
(That's message from 2 days ago, guess discord being wonky?
)
more realistic shadows when
Hello!!! Is it possible to take portrait photos in android?
I have a question, how to get white eye lash on blank face or faceless mask?? Sometime i get it sometime I don't.
only yeti pants changed the color of your eye lashes to white so far
for in-game related question, you can ask in #questions-and-help
Ooo I see, thank you for telling me :D
Hello, good afternoon! If I buy candles in the store, can I give them to a friend or is it impossible?
Impossible. Come to #questions-and-help next time if it's not Android tech question! 
Tysm

You can give candles to a friend only with the gifting feature. You can find the icon of it a bit higher in your friendship tree
I have that icon! Tysm

your device likely has an underpowered GPU (graphics processing unit). sky is very demanding, and to play on 60fps you would need a GPU in the capability range of an adreno 650 for instance
Sky is written in an acclaimed self made engine originally for iOS then ported to Droid and this engine uses more GPU and less ram&cpu compared to other games.
Wrong channel?
#screenshots-and-videos
my phone has an adreno 618 gpu and it runs the game smooth in intensified setting mode
regardless, your gpu is not 60 fps compatible compared to the 650
Even the weakest compatible phones have boosted def mode. 60fps is a totally different league for a GPU
I bought the Samsung Tab S7 (a brand new premium tablet) and my sky graphics are a bit pixelated. Is there anyway to make graphics better (besides the in-game settings)?
That's the Android tax. Not much we can do except submit a bug report and hopefully TGC can figure out a way to increase graphics of devices that score higher on the "GPU score" they check to enable 60 FPS for higher end devices... Maybe a Native resolution option at 30FPS like newer iOS devices have. 
I've heard about s21 series phone too which is pixelated whereas other weaker phones are not. It seems to be a Samsung issue.
There is a workaround, go to the game plugins app and use the game booster plus plugin. There you can select to prioritise the graphic quality. And you can also try out other setting there. Won't be a dramatic improvement, but will be better for sure(works for Samsung devices only)
Will we have a recording system like the people with an iPhone do? It's basically recording your game without the UI showing.
The game is UNPLAYABLE the game is at 5 fps or less, even if I am using an s20 it is at 5FPS
Hey, is anyone else getting an issue where whenever you enter the islands just before the sanctuary Islands (sorry I forgot the name) your phone forcibly restarts I have a moto G fast if that helps
!thatskybug - here we are just players, see below how to bugreport
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
Yes Moto phones have a GPU which likely crashes see above how to bugreport
But most iOS devices especially SE have low res screens compared to even 2.7k displays on some Android flagships(or even that crazy 4k Sony panel) but yes, after being able to play at 60fps, I only need higher res now, a score based resolution scale is a good idea
Thank you! What is the official name for the app and where can I find it? There are a bunch of apps named game plugin.
Ah, it's normally pre-installed
Or you can search for it in the Galaxy store and the correct app will be published by Samsung Electronics
UI of the app
Thank you!!! Yeah, I guess my tablet was weird. Lol. Is there anything else you would recommend? Any specific settings or apps? Thanks again, I hate Samsung but I hate apple even more. Lol. I wish better (and cheaper) gaming tablets were made.
Oh boy have I got a tablet for you
Mi Pad 5 Pro
Ah, is it available in the U.S.?
I looked at it but I had my eyes set on the latest xiaomi pads
Not really, this Samsung app has power to push the device which normal apps can't do.
Niiiccceeee
Not sure, it must be, but you will be able to definitely find one in a Mi IRL store
Oooohhh, is Xiami is Mi, right? Or similar?
Hello does anyone has that problem where they can't open their shop?
It is the newest and best Android Tab rn! Alongside S7 From Samsung
Same thing, just shortform, Xiaomi's offical website is mi.com
I got the tablet as a gift for school, and I was able to choose (kinda). Xiaomi pad 5 Pro was about the same price with all accessories as just the Samsung tab S7. My dad thought Xiaomi was sus (idk why, it was cheaper and better with amazing reviews) so I got the next best option.
They used to be, they're much better now but sky performance on both are going to be same, I've been seeing Samsung users reporting more issues lately tho
I'm grateful for the gift. it does really help with school. The hardware on Samsung is why they are one of the best, but I hate their software. How ever, it seems they kinda clash together in situations and it's not good. I wish OnePlus made a tablet.
How is the 5 Pro btw?
Nope, without Carl Pei, OnePlus has become a meme, exploding phones, expensive and useless collabs and my dad a die-hard fan doesn't like his Nord much. I've used the OnePlus One and it was an experience and joy (oops meant to reply to the message above)
Np, yeah and did you hear about his new company, "Nothing". I heard OnePlus 10 Pro is cheaper but it's kinda the same as OnePlus 8 but with better cameras and a joint UI.
What's up with Nords? Is it just cheaper hardware or is the software different too?
The company stopped caring and being what it was and promised to be that's their downfall 🥲 (we should stop now as this is off topic)
Cool, thx for the help!
Try to restart device and on a different connection. If that doesn't help contact support in-game
I have a question, why do I see my mask with a loose polygon? 😆
When Sky is able to run above 60FPS (90FPS minimum) When most phones these days have a screen that have high refresh rate ranging from 90-144FPS?
You already asked in #questions-and-help where you already got answer that it's a bug, see below how to report it:
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
Screen Hz refresh rate has nothing to do with game fps, this is why. Screen Hz refresh rate (try to think it as a human blink rate) is far from the heavyness of game rendering fps (changing paintings in front of the blinking person) on GPU. That would fry and / or crash even flagships for Sky
Even YouTube desktop - where the task is playing a simple video, not rendering a game and its dynamic elements real time - doesn't have 144fps, only 60 fps occasionally.
When dev optimize game?
anyone cant download from google play store at all?
if sky doesn’t show up in your store it’s likely because the device doesn’t meet minimum specifications. check pins here for a message detailing them
it shows up but when i try updating it it is pending forever
i tried restarting my device, clear cache and data of playstore, uninstalled playstore updates and nothing works
might be a problem of playstore tho since i cant download anything else either
try clearing your notification tray and restart device again
It's a play store problem. Try to update Google play store and try to use different connection if possible. Eventually it will fix itself, it has been like that a week ago with all apps
where can you update play store?
Do you know how I can hide the interface when recording a video? Or can it only be done on iOS?

only on IOS.
Ok, thanks
Unfortunately android and switch handles strictly everything in one layer, very hard if not impossible to circumvent this limitation
who would tell me why some cell phones are not compatible with sky because literally a friend has more than android 10 and it is not available
android version is one of the least important parts in compatibility. moreso they should be concerned with their gpu
If you give me the model of their phone, I can tell you if it's compatible. There are plenty of devices with Android 10+ that are still 32 bit. Example: the Samsung Galaxy A10e is 32 bit but can be upgraded to Android 11. (Hint: Sky is a 64 bit application and any phone running a 32 bit OS cannot run it.)
Pls same tho, like the moment I load up the game and try to walk off the home platform, my phone has a literal breakdown
This hasn't happened to me before the updates for season of Abyss came out 
Is anyone else having problems with chat? For a while now when I press chat it doesn't pull up my keyboard but still has the dots above my head as if I'm typing or it will pull up my keyboard but then immediately take it away. I've been searching the bug reports but can't find anyone with a similar situation. 
i do experienced that with my old phone. it's a weak phone, that is 
I don't really know much about different phones but mine is a Samsung Galaxy A32. I never used to have the problem before so I think it came with one of the new updates like Abyss
try clearing some cache/ram/ optimize your phone a bit.
How would I go about doing that?
if your phone starts to heat up, that can also be a sign it's starting to slow down
Hmm I've never had it heat up before
Does your Samsung phone comes with this? I'd usually tapped this before entering the game
No but I'm going to try looking into settings for it
my old phone, samsung A20s has it 
Is it this?
This pic specifically is a widget you can put on your home screen, but it does pull up the device care menu yeah
Ok so I just click optimize?
Ok I hope this solved it. It was really hard talking to friends. 
Optimize Samsung Widget is very useful, I too use it before entering any games and it clears the ram reliably
when does he come?
Well, how many times?
I read that every hour but I saw it only once
#questions-and-help
but to answer your question, the dragon come visit home every 2 hours starting from reset
thx
my game crashes every time i try to buy the days of fortune orange what should i do
Hi, is been 2 days since I played with my friends , i cant reach them or see them in my map... sometimes they olso dissapeared even they r online...i cant see olso any players around me... is so lonely...
As in no ooooooneeeee
Sigh😭
Guys, my friend is online, and so am I. But on the constellation it shows both of us offline. How do I fix this? Is this bug?
Please only ask in one channel and be patient:) You can re-ask if your message was burried but you just asked
Sorry, I got restless. Thank you for calling me out.
update's ready
excuse me, I can't warp to my one specific friend from the constellation panel.. is there anyone having the same problem or is there any way to fix it? 🥲
New update??
wasn't it like 2 weeks since the last update??
We had a small 12-13 mb update these days but the changes are so tiny they don't mention them in #news
You shouldn't keep or use alts as it's against TGC's ToS. You could lose both accounts because of that
it's not against tos, they just dont encourage it :)
Having an alternate account means having a second license to the game. In the terms of service, they explicitly state they grant you only one license to the game. Having a second one does in fact break the TOS.
When it involves online games where an account is involved, "copies" of the game are usually interpreted by law as accounts and not actual copies of the game or all of us who have multiple digital copies for our many devices (for example, I have Sky on my phone and Switch) would be breaking that section of the TOS.
they should've made that clearer to people then
Can you help me solve it?
My mobile phone is MI 11 pro, Android 12, the memory space is enough, but it can't be reinstalled.
Too much chinese*-* sry i cant Helrp you
It looks like it says incompatible, right? If so, unfortunately there's no way to fix it. Your device is just incompatible with Sky and can't/won't run it. It's not an issue with your device or anything. It doesn't matter how good or new the phone is, certain phones don't reach the requirements to run sky. Sorry
Hope you'll be able to play on another device:)
The second message is interesting, though. 
Mi 11 pro should be able to run the game pretty well hmmm
Just asking, does minimise app krill trick work on android? I always believed it didn't work but it turns out I was just doing it wrong, so... does it work if I do it right?
Oh wait I get it, you're trying to install Global while you can only play Netease version
Krill tricks have been patched, but you can quickly close Sky in danger or outrun/dodge became easier
Krill dodge/outrun guide by uma
ah, ok! Thanks!
Time to uninstall
Same I guess another bug
it happen to me too 🙂
Oh that's sad

Kindly read #known-issues, server errors are common as of now and is being worked on on top of the Dragon Visit causing even more unstablility.
This applies to anyone having the same issue 
...
I checked and I have wifi but idk why it's not working 😭💔💔
And yeah I guess
Kindly read #known-issues, server errors are common as of now and is being worked on on top of the Dragon Visit causing even more unstablility.
me too i can't login😭
Hello, i wanna ask about device, Realme 5G.
Is this device support for sky with 30 fps?
Hii I have this problem too but idk how I can fix it :((
I really want to know when this game wont restart itself anymore , I'm losing. Alot a lot a lot of benefit ..
Everyone who can help me ?
I hope you turned off the ping? That message was more than a week ago. Please look below their message where Tib answered, you need to contact support
How to check device Sky compatibility
#android-questions message tools
I wonder what new update is about. And which app build is latest?
??
The second message, I can not find the required installation.
Do you live in mainland China by any chance?
No, my mobile phone can run Guangyu, a Chinese agent, but sky can't.
Oh i didn't know they have this for sky, thank you so much
Yes,
You're trying to install the global version, which isn't accessible in China. You would want to get the Netease version, the Chinese version of Sky. Both are run by different companies. Global version is ran by TGC and isn't available in China. The Chinese version is ran by Netease and is only available in China. I'm not sure where you would get the Chinese version since I'm not familiar with any of the strictly Chinese apps, but I'm sure that you'll find it somewhere
I understand. I'm here to play the global version. I've played the Chinese version, but it works.
Unfortunately you can't get the global version, sorry.:( If you install the global version from anywhere that isn't Google play store, you would be breaking ToS (Terms of Service) and putting your account at risk of getting banned. We also can't discuss other ways of installing it for obvious reasons. It's up to you if you want to take the risk that's very likely to get you banned, but otherwise there's no way for you to get it
Are you saying that mainland Chinese players are not allowed to play the global version of sky?
I am using Google play to download sky global version.
Unfortunately. It's not just they're not allowed to, they just can't because the global version isn't available, essentially 'banned'. You have Google play store, but you can't download it because you live in mainland China, or your phone is Chinese. It's one of those two, or both-
I believe it has to do with the laws in China on social games like Sky, which is why you can't download it
好吧,很失望了,不过谢谢你的帮助,耐心解答,希望你们sky和TGC越来越好,温暖着世界
We ask everyone to please post only in English on this server, @late panther. Unfortunately, moderators and staff aren't able to support all the languages spoken by our global Sky family.
Well, I'm very disappointed, but thank you for your help and patience. I hope you and TGC will get better and better, and warm the world.
Sorry, I forgot to write English.
It's not TGC decision unfortunately, it's NetEase (Chinese version) and Google play limitation
Realme GT 5g or Realme 8 5g?? Wouldn't recommend Realme 8 5g (my current daily driver) for sky , it's good as a daily use phone, but for intensive tasks like sky and intensive photo editing like wayy too many Lightroom masks, you might wanna go for the Poco X3 pro?? ig, I forgot. But don't go for Realme's budget phones around the $250-$200 range
Oh okey, thank you for recommended that
Can you get heaphones in android?
that's a bug. try restarting your game or asking someone else to activate it
I tried restarting. So I'm going to try and see if getting a guide when more players are on will help!
hope it works, good luck
Thank you! ^-^
Excuse me
I was bought an orange headdress.
But it’s gone last year.
And now i can’t buy it one more time .
So can anyway to remove
my purchase record of the orange .
Than I can buy it again...?
There's no way to remove it from your account. Try to click on ‘restore purchases button’ but Most probably same payment source was used for several accounts, it's irreversible.
Oh.....thank you!I will try it
Updated the game today, some maps I still can't access, will restart my phone.
!patchnotes - This tiny update doesn't fix crashes
The patch notes for the most recent update are always posted in #news. You can also find them at http://bit.ly/sky-patchnotes
Hi guys
I've just joined
I wanted to play the game but I realized that the game is only available for Arm64 or Arm8 device. I have a Arm7 device :(((
I really want to play sky, is there any plan for the devs to make the game compatible to Arm7 or Arm32 devices?
Probably not
As games evolve and get updates the hardware requirements get higher usually and almost never lower. Android is already a port from iOS with many limitations for the devs
Sky was originally written to iOS (64bit) which was a many years work for the dev team to write a self written engine. Sky is a no no on 32bit 
Very unlikely. TGC is already trying to support the oldest devices they possibly can, but there are always new and updated devices that that they also need to support and tocus on. Focusing on devices that are losing support form their own companies and/or have stopped being produced isn't really ideal for a company that probably wants to evolve and provide support to newer devices. And what tib said 
It's unfortunate but all devices will eventually lose support from sky as new devices come out
Does anyone's joystick randomly get stuck in one direction?
Hello, I have problems to enter certain parts of the game, my phone restarts. Where can I report this?
Can you help me?
!thatskybug
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
Thanks
ayo we can go into the real world in sky again!!
Hello, is there any idea, why i cant open my sky beta after doing updates?
Beta questions and answers stays in #beta-discussion
Is sky available on Oppo phones?my friend isn't able to download it because it shows that her device isn't compatible with the game.
It depends on the model. Some might be region locked, some might be lower end models and aren't 64 bit. It might not be passing Google's Safetynet. There are a plethora of reasons a device might show up as incompatible, not just the brand.
Is it specifically available on Oppo A5s?
That's a 32 bit device. It won't be compatible.
@fierce sigil If they want to play Sky, here's a list of compatible phones that are in the mid range of pricing. (The A5s is almost 3 years old anyway)
As long as it meets the requirement for this game they can freely play it
Oh thank you for informing me
With two requirements not being displayed on the device spec sheet, that is easier said than done. I.E. On paper and hardware wise, the Galaxy A10 is capable of playing Sky but since Samsung cheaped out on that device, it's not compatible due to them building the OS as 32 bit instead of 64 bit. (Like Oppo did to the A5s)
In my other phone, I tried to install in a different way becuz it was incompatible. After I opened the game 2 boxes aren't check becuz my device lacked updates on "Vulkan"
That's the other requirement that isn't on any spec sheet: if a device has proper Vulkan Drivers. Blame your OEM. Vulkan has been a part of Android since 6.0. If your OEM hasn't added it in your kernel, they cut corners to reduce the cost of the phone.
Nahh that was a low budget phone bought 3 years ago
Still not an excuse for cheaping out, especially since if it was a Snapdragon SoC, CAF source (kernel source code for Qualcomm chips) has had Vulkan in it's tree for at least 5 years. It's a simple git pull
I had similar problems with custom Roms. Some distros don't add the strings needed for Vulkan to properly work. Although the only game that's affected is Sky, the rest of the 3D intense games load without issue.
I could pinpoint the issue and sent the data to Sky Support, but as it is already a risky thing to use custom ROMs, the case was archived just as knowledge that the issue may happen if your device is not using proper software.
When is android gonna get the headphones when you listen to music outside of sky?
I want headphones for my sky kid T_T
Hi, I don't know what happened to the spirit, the spirit doesn't shine its light on daily mission. Samsung galaxy s6
There are a thousands of different androids, different builds, different manufacturers etc. So creating the headphones for every single android type will be hard to do, and will take time. Whereas there are only a couple different iOS', all created by Apple. Considering how time consuming creating them for androids will be, there's a possibility we might even never see them since TGC has a ton of other issues and updated they need to deal with
There's a possibility, imo it's just unlikely to see. You can #wishlist-and-ideas-archived :)
Have you tried restarting?
😭 my dreams are crushed.
why do i need 3 gb free if the update is only 1 gb?
Mine was like yours. Empty 1gb, then go again for the update, it will be fixed
This might explain it,
#android-questions message
Sky needs 3gb to be played
for the daily mission you can relieve ANY spirits memory, that's probably why it doesn't give a light from it
Hi, does anyone know if the latest hotfix is something that gets pushed through the Google Play Store or anything?
The app immediately crashes when I try to open it now
My beta 😕😔
Beta content/problems stays in beta channels. Check #beta-known-issues and #beta-announcements for your problem.
sorry for ping but please delete this, do not share beta content outside beta channels, if you have any concerns regarding beta, please ask in #beta-discussion and/or visit the channels also suggested above 
Hahahaha thank u

The new 0.16.1 hotfix rlly lagged my device. Thankfully, enabling 4x MSAA and Disable HW overlays in developer settings kinda reduced the fps drops to some extent. Try this out if it works and see
And not to mention I still have an OS update to install, we'll see how that goes
What the bug doin'...
Read #known-issues frequently 
Ahh so that's the reason
Thanks!
what's wrong with the last update? i just want to forge my candle and no one here, and it say too many players
The answer is just the second message above your post 
I had to do the same thing dont worry. I uninstalled the app and cleared my cache to free up space.
Is there a limit of wax that you can get from the fireworks from the dragon?
around 2k
Thank you for your answer. I know the problem.
Really too difficult, want to give TGC development and growth, continue to work hard!
did you just cold ping people from almost 3 days ago(?) 
It's okay, they don't speak English and use translator so I doubt they knew they were pinging us😭 Unless they know how Discord works...... 
Tib are you hibernating in this channel until someone speaks
Understandable, regardless, #rules apply to everyone
!thatskybug
Is that not the command🧍
It is
bot you can't gaslight me this time, I JUST learned the command after months
Oh ok
Tell them to bug report it here if they can. They can also try uninstalling (make sure they have linked something to their account so they don't lose it after uninstalling) Think I've seen that bug somewhere so they're not the only one
hi was wondering if anyone knows if Sky will work on a Samsung tab A7 lite with 32G of memory and 3GB Ram and a O.P system android 11. any help i would be most thankfull for.
How to check device Sky compatibility
#android-questions message tools
ok thanks so much
Hiiii, I've a question
How much does the x3 pass cost in dollars? I want to know its original price
Ask in #questions-and-help
this channels is for Android-related sky discussion only
How to get 60 fps on high performance
That's device specification-restricted. It's very intensive for most budget devices to handle and hence is only available to flagship phone currently
I'll find a list of compatible budget smartphones with 60fps enabled
List of 60fps capable budget Android devices
#android-questions message credit to My Awesome Friends Gave Me Pass!#2528
The list doesn't show all 60fps compatible phones. It shows the best buy models.
Hope this helps
Yeah thank you !!
Another question will the star pins work on android
In this aspect, take my phone into consideration, Realme 8 5g. (proceedes to write a whole essay lol) I bought this phone because it had a 90hz display and a 5g processor and also because it was quite a cheap phone too. When I first installed the game, it was quite a smooth 30fps experience for me (this was in July tbh) but after the patch update in between Season of the little Prince, the game started having issues here and there. After Flight update, the game became quite stable, or that's what I thought . Now with the new reflections update, my phone can barely survive with another app like SoundCloud in the background for more than 2 songs before the OS kills SoundCloud and the game starts having heavy fps drops. So..... Sky is pretty intensive on the GPU. No matter whether you have a good CPU or a bazillion gbs of RAM, if ur gpu can't handle the game, it's pretty useless.
This depends on whether your phone has an NFC tag on its back.
Alright thanks again for your help!
Why can't I update my test server? I updated it well before, but it suddenly shows incompatibility
Check your Google play certificates
Also make sure you got into test server with legitimate invite
I have the qualification of test suit, which shows that I am a tester, which has been able to update and download normally before
Let's continue the discussion in #beta-discussion (beta belongs to there)
I don't know what happened, so I can't update it normally.
Hey has anyone figured out how to use a keyboard while playing Sky on the tablet? Everytime I try to type on the detachable keyboard, the chat box in Sky disappears
Sky is not meant to be compatible with external keyboards unfortunately
Okay that explains why, thank you
!thatskybug - see below how to report it as a bug if device restart and touchscreen cleaning didn't help
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
Do Sky is compatible with smartphones that have Unisoc CPU ( gpu mali G57)?
How to check device Sky compatibility
#android-questions message tools
Why is some of the wax blue after the last update? Because they're underwater and represent oxygen?
Yeah, it's just because they're underwater or near water. It makes more sense in the seasonal area, but some of the wax in other realms will appear blue if it's close enough/partially submerged in water too
they're basically wax particles in contact with/in water; moreover, not all of them give off oxygen. Non-Android related questions should be asked in #questions-and-help
Oh ok, thank you
I'm a Mali g57 user. This depends currently on your OEM drivers. When I was on the old December 2021 Realme patch for my phone, the game performed badly with 0.16.1 update. Now with the new January 2022 update from Realme on my phone, the game runs better than last time
Thanks
I tested the game on a mali G52 and it works good....and I think should work on G77 too.
Yeah, it should work fine since it has 4 GPU cores
why does sky only get supported in some android devices? Literally only my tablet I use for school has sky supported
Every game has hardware requirements. Sky is a bit more demanding for graphics than other games, but still has more than 100million downloads. You can check hardware requirements in pins here.
alright thanks
I have sky on my iphone, but if i download it on my android tablet, will i be able to login with the same account?
GameCenter/Apple ID is iOS only, as long as you use a different link method, like gmail or facebook, you can use that link method on Android
how do i do that?
When you start the game on Android, it will ask if you're a new player, you say no and it will ask you which link method to log in with. on iOS, to link another account, just click the cog wheel and select account and link a new method.
if you need additional instructions for linking, check out this link in the pins for how to transfer iOS Sky to Android
Hi! I have a bug to report. When switching from some maps, my game crashes and restarts my device. For example moving from one map to another in Campina da Aurora. My device is a Moto G8 Plus.
!thatskybug Developers don't monitor this chat, but if you follow the directions from the bot response below, you can submit a bug report that devs can see. 
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
Hi everyone.
Was wondering if any of you had heard of a forest glitch where you go afk for awhile then everything turns metallic? Me and a friend are trying to do.
This happened to me 2 days ago, it happened when i was trying to relogin again cuz there was a bug. Then it happened 
The candle fragments during the fireworks (not from the dragon) its doesn't fill my candle, can someone help explain to me what's wrong?
See latest post on #news
Hii Is there any tips or way to avoid lagging whenever Im trying to record sky using others Recorders and not google play game sky recorder? Because mine google play game record is not working
Im so sorry for asking it again
please ping me If not I will forget about it
It is lagging because it needs to do 2 heavy tasks together (screen recording + Sky). It would lag with Google play record as well. Try to change battery mode settings lower (to battery saver) but unfortunately the final solution is a stronger device because it depends on hardware
What should i do?
Restart device and try on a different (stronger) connection
Thank you
It's possible to have more than 8 people if TGC decided to make it as experimental feature rise the cap
Why this keeps showing up ? And my connection is alrdy good !
Active internet connection and wifi signal is not enough unfortunately
Ping speed measurement site:
https://speedtest.net
(Ping reaction time below 35ms is recommended)
Package dropout test recommendation by Uzephi on PC:
#questions-and-help message
Package dropout test recommendation by Uzephi for Android:
https://play.google.com/store/apps/details?id=ua.com.streamsoft.pingtools
For iOS you can use an app called Ping - Network utility (thank you Uzephi)
(Packet loss below 6% is necessary in connection test)
Hi I'm an android user and I have tried both yesterday and today to collect the wax from the 5mins celebration at the dock, but I can't collect it.
If it could be fixed that will be great thanks.
It's worth to read #known-issues frequently. It's clearly explained there the dock fireworks don't give wax. As a compensation the dragon comes every hours after the dock fireworks at home.
Thank you so much for clearing, as from the dragon I do collect the wax without any issue. Thank you.
Is there any way to split screen for Huawei?
I think you exit the app, pull up the apps menu and tap the icon and there might be an option
Not sure about that but if you use an android emulater on a computer could you run the game with that on a keyboard and mouse or are those controls not supported yet?
Depending on your Android version, you might want to go in developer setting> force activities to be resizable, enable freeform windows, enable freeform sizecompact. This worked on my realme 8 5g, but might not work on others. Give it a try and see for yourself
From there, open the game and instantly close it. Head to open apps menu and by tapping on the 3-dot icon (or whatever that allows you to open the app or lock it in place in your OS), you should find options like floating windows and maybe split screen. Just give these a try 
It used to split automatically but after some updat it no longer splits
Just give these mentioned settings a try. They should work
i already did 
i don't have this 
What's your Android version, that could tell why
its 10
Have you enabled dev options??
i dont think this available on Huawei
yeeh

Umm........looks like the wrong channel?? Maybe to #general-sky-discussion or #cozy-sky-discussion can do?
Hello, i just wanted to ask something.
Its about the fireworks that i think are supossed to give you wax (at the home area with the spirits) (? But it wont give me any.
It appears like is adding wax to my candle but the candle wont grow.
Maybe its a bug or It just doesnt give you wax.
I dunno.
Is there anyone that haves the same problem?
It happens to me with all devices
Read #known-issues frequently, you won't be puzzled next time if something known but unexpected happens
it's not a bug but a known issue and this is why the dragon comes every hour.
Ohhh ok! Tysm! 
Wait, the dragon appears every hour??
For the second week of the event, yes it appears every hour right after the firework show
Yes, I think it's a camera problem that all devices have
1- this channel is for android related questions
2- we are not devs. devs rarely read here
if there's a problem with your game, either #report-a-live-bug or #live-feedback to let the devs know
Everytime I open the Sky app, my phone creates this weird glitching sound non stop, even my phone is muted but it stops when I exit the app. I thought its my phone but I tried opening different apps but didn't make the glitching sound, I tried testing my phone audio by playing vids on yt but it works just fine. Im not really sure if its my phone or just the app, did anyone experience something similar to this? This is the first time that has ever happened to me.
It's interesting because I have never seen such issue asked and I'm here for 1+ year.
Try to uninstall possibly conflicting third party audio apps
I experienced that kind of problem before and there are two ways of resolving it
-Restart your phone
-Delete and reinstall the game
Some audio mods like V4A can cause anomalies like that. Please be sure you aren't using any app that changes the audio properties
Sir have problem in game
I can't Sign in through Google account. It's showing Internal Error
now i want buy a new android phone, should i buy snap 870 or dimen 1200 for play this game, plea help 
What are the exact models? It's worth to consider which manufacturer gives more support with updates and battery life too (Sky is hungry)
with my understanding snap can 60fps (k40, 4.520 mAh) dimen only 30fps (k40gaming 5065 mAh)
Both chipsets are relatively powerful. The GPU in the Dimensity 1200 may not be in Sky's list of high performance GPUs despite the fact that it should be capable.
The Snapdragon 870 will for sure do 60 FPS
it makes it hard for me to choose i like the look of K40G and there are many interesting things but k40 suits my needs better
I say, ultimately. Get the one that speaks to you better. Snapdragon is usually very reliable.
Also I did a little research and the Snapdragon one has a way better screen. Both support HDR but the Snapdragon one can go up to 1,300 nits... The dimensity one is at 500 nits
Tbh most Chinese phone makers lie about display brightness.. Xiaomi is one of the biggest offenders here. I'd suggest Snap 870 too as it's proven and efficient. The Dimensity is very capable too, but it's totally upto you 👍
Are there any recommendations of recording the gameplay (for Android)? I use the one in phone rn but the sounds delay while I'm recording, so it's hard for me to record while playing instruments in sky. Hope someone can give me some advice, thanks in advanceSkyKiss
:0
Is anyone else having a lot of trouble with the game constantly crashing when trying to do nearly anything outside of home?
It's a recent problem with some device GPUs. #report-a-live-bug to let the devs know yours is affected
If sound delays do the following:
- don't use custom rom
- don't use any app which modifies phone sound settings
- use Android 11 built-in recorder
If none of the above can help you for any reason, your phone might be weak for Sky + recording simultaneously
I don't know if they're watching tho...
I have an Android phone and the version is Android 11, I heard Sky is compatible with Android 8 and up but it’s still saying incompatible on the Play Store
There are more requirements than just Android version. Instad of going over each one, what exact model of phone are you trying to install Sky on? (Example: Samsung Galaxy A53, Moto G6 Play, Google Pixel 4a, etc)
It’s a Galaxy A11
The Galaxy A11 is 32 bit. That would be why. Sadly, Samsung didn't build that phone's OS as 64 bit to cut costs.
Sky requires a 64 bit OS to play
Hi, I am on my Android device and every time I try to chat the game craches, anyone that can help?
Does anyone know why my candle is not charging? even if Im collecting lights it is not growing.
You reached the max candles possible, now it’s going to collect VERY slowly
Guide on the New Daily Light System (Version 3.1)
by Clement,io and friends
#questions-and-help message
All About Chevrons by Nami
#questions-and-help message
It's not a bug, it's a feature:) You collected 20-21 candles which is a daily cap
And it is growing, but extremely slow due to the chevron system, the links above explain it a lot better^^
tell me there is a way to transfer my account of ios to android? i use "game center" of ios but my new phone is andriod. according to my quick research there is no legal way to do so. is this true?
You can. Sync the account in iOS with a cross platform compatible method: Gmail or Facebook in settings. Then log in with the same Gmail or Facebook credentials before hitting play button on your new device
Nintendo account is another cross platform link method.
it says there is no linked account and asks me to create a new one. this happened even though i linked it to my facebook
Then you're not at the correct menu or you're missing something. Explain step by step what are you doing, where
i dont have my phone with me right now, but i hope you can help me tomorrow around the same time
I'm not support just a player (like everyone else on this channel) so I can't promise I'll be here but (including me) some very firendly folks in #questions-and-help are always there to help you because it's less likely an android tech question, just an account migration
I bought the season pass on android and it did not added the candles to my switch account (They are both synced)
I play on switch, but I chose to buy the pass on my phone because it's easier to pay there... Does anyone know how to solve this?
(The candles and the pass work on the android, but when I log on the switch the candles ain't there, but the pass is)
!candleswherebruh
🕯️ Candles purchased on
Nintendo Switch can only be seen and spent when playing on Switch.
🕯️ Candles purchased on 📱 other devices can not be seen or spent while using Switch.
This applies to regular candles, seasonal candles, and candles that are part of IAP bundles and gift passes 
Read more ➡️ https://bit.ly/SkyHowCandlesWork
Everything but candles transfer when buying on switch/mobile, not a bug, it's a feature due to Nintendo 
You can spend the paid for candles on your phone to 'solve' it
I think I ran into a hacker this morning
Didn't frend them ryt?
Btw don't worry, just report them
oh has anyone had issues with the phone crashing when going all the way to the Flight map?
I have answered many times to the dev but to no avail, I need help pensive
Yep, it's an issue with the GPU not being able to handle the load, even on lowest settings. It's ok, just wait some time, they must be fixing it 
Meanwhile, take a hug

@stuck oriole aww thank you 🥺 I hope it will be finished soon, thank you for your interest in my article💖
At ten o'clock in the morning, in the second map of the hall to play their own, met a light wing sprinkled all over the floor, it should be hackers
I wasn't thinking about being friends with them because the hacker was really scary and he upset the balance of the game.
Good job for avoiding them
@stuck oriole 
usually when im playing sky the controls go normally, sometimes my movement joystick freezes and im stuck in going only one direction for a few seconds, but now it's just stuck in one direction and i can only move by jumping (where you swipe the screen and an arrow appears, like when flying)
but the circle movement controller thing is just stuck, is there a way for me to fix this without closing sky and re opening?
Well the ultimate fix (regardless user beliefs) would be an update from your phone manufacturer. Sky is less cpu demanding but heavily depends on GPU and not fully up to date or just a tiny bit sloppy drivers can mess with Sky.
I suggest to #report-a-live-bug so devs may find a fix in future update for your issue.
is the game supposed to be blurry? its smooth and everything just abit blurry
or is it because im used to playing on pc
i loved journey so thought i should try this as well
i dont think its meant to be blury, you could have lag maybe but idk
It depends on how powerful your GPU is. If it's a mid-range phone, the game will auto reduce some settings so there aren't many frame skips.
Hermit valley be glitching
oke, thank you so much!
Anyone else unable to get wax from the fireworks near the gratitude spirits?? My candle bar won't go up at all ://
as a compensation, the dragon appears every hour combined with the wax that the fireworks were intended to provide 
:OO thank u!!!
I haven’t spoken in this sever for a while
hello, ok so here's a problem/bug that happened to me pretty much since i started playing the game.
after i play for a longer period of time/1-2-3hours (or sometimes even just when i start) i cant look and see what is up, i can only look forward, down, and to the sides.
also, all the interactive icons disappear, so i cant light the candles, access the constellation, etc. anything i have to press on, i cant do it. restarting the phone helps but then the bug would reappear after some time. did anyone have the same problem or knows why is it happening, or should i report as a bug?
ty! and sorry for the long text
Phone Model and Brand name please
google pixel 2
Phones that supports 60fps sky
List of 60fps capable budget Android devices
#android-questions message credit to My Awesome Friends Gave Me Pass!#2528
Thanksss
Oh that's very strange, but since sky is a demanding game, it maybe a bit hard for the phone in long sessions and might lead to these bugs. I'll suggest you to report the issue #bug-reports-android if you haven't done so already.
Using data to play sky, suddenly it won't open and it works fine in social medias. Someone did say it was just the data's problem, is there any way I can do to atleast trick it?
The trick is: having better data connection.
Social media can use buffer and cache, Sky is doing everything on real time: it's more demanding
I have a Google pixel 2 too and back when I used it to play Sky it happened to me too: mostly when I adjusted brightness and a tiny line of the drop down bar didn't disappear from screen. Unfortunately this is device issue, Google stopped supporting pixel 2 with new graphics drivers, it's an old device. Try to report it as a bug hoping devs may fix something regarding it.
it looks better on my friends samsung which has a weaker gpu/processor, idk i can run it pretty well its really smooth.
but the manufacturor is an asian one so idk maybe the game doesnt recognize it or smth
The custom UI and bloatware (if any), the overtweaked android can highly affect performance. It's common that the same power hardware is capable of better graphics in another brand or even higher fps because of manufacturer's optimization
it might reduce performance , i did unbloat stuff where i could have but i can run other games way better than him?
im getting 80+ frames on pubg, though i hardly play mobile games
im still gonna play this even though its a tad blurry, just because of journey
i did see some gameplays of the game and for the most part it looks the same for me? but feels blurry to my eye
can i post a screenshot so you can confirm if its the same for you or not
Ikr. People have no idea in what way Sky is demanding and in what areas. Sky's self made applauded engine uses less cpu and Ram, but uses more GPU. GPU optimization is the area where some manufacturers fail to optimize.
Sky uses dynamic rendering of objects and many sparkles including dynamically reacting clouds. It's a totally different demand on phone and moreover on a different engine.
i guess so, still would have been nice if you could set render scale manually
many other games include the option nowadays
so i reported a bug, does it means that the bug is gonna be fixed after the next update?
my Motorola G8 plus keeps giving a white screen and then it restarts by itself someone here with the same problem was like this after it updated to the new season of the abyss?
Been happening since the 0.16 patch, just report as bug and hope for the best
It's just the GPU not being able to handle the new graphics improvements and cause the whole phone to crash to save the hardware from burning through your hands 
we have some cell phones that don't even have this problem, for example the samgung A12 it's working normally and it's inferior to the Motorola G8 plus
Why there are only 12 candles in the sacrifice?🥲
I light up 63 stone statues
That's as much as you can get
It's more specific to only devices with Adreno 618 GPU's (maybe the SoC driver updates?
)
And since these devices are probably running on Android 10, as per the release spec-sheets, the OEM might've left off updates for them
The only thing that could save your device, and all those running on Adreno 618's now is tgc lowering the graphics down for them
But it also could be regional device differences, since one of my friends on Instagram who plays sky didn't spot the issue on his G8 tho
I have a problem when I use the controller on Android, all other buttons can be used except the cross button on the left
It shows the zoom button but I press it and nothing happens
D-pad never works on Android, unfortunately 
Hi, I'm on Android and I'm currently trying to login again through my google play account after a few months of inactivity and got this prompt. I never changed devices or logged out manually. I sent a mail to support and they gave me an automated response that talked about the potential to recover my old account after logging in now, but to me that prompt sounds like I'd potentially delete my old progress if I did that. Anyone know what to do? I played a lot and even spent some money so I really don't want to lose that account 😨
It seems you changed Google account in your phone settings. Have Google play games app installed from play store and use the same Google account on your phone settings
But I made sure it's using the correct one...It's 100% the email I used back then, I even have the purchase history that proves it
There are 2 accounts I'm talking about:
- the account in your Android phone settings
- the email you use in Sky
They need to be the same
Also make sure you have the mentioned app installed
Yeah, Play Games is installed. And both email and account are definitely the same. But I fortunately managed to find my Sky ID now, so I'll just wait and see if CS can help me further. Thanks for the effort.
I’m just trying to ask a question
Do clarify what the question is then
As stated numerous times, this channel is for Android Questions for Sky only. As per the server #rules all topics must relate to Sky. Please stay on topic
@fast hearth If you have questions related to the Android version of Sky, you are more than welcome to come here and ask, but please keep in mind if the way you are asking looks like random spam and it's hard to know what you are asking. If you are instead using word complete and sending random words, please don't do it in this server. 
Oksry🧢
Since I'm going to change to a mid-range Android phone in the near future, I have a small question:
Can 60fps-capable phone run Sky at maximum graphic (3 ⚡️) and 60fps at that graphic setting? Or just Boosted Def with 60fps only?
Tbh I think 'High Performance Mode' aka 60fps mode looks much better and feels more responsive than three lightning bolts. It isn't a very large difference in terms of how crisp or sharp it looks and 3 lighting bolts are not used many either. Since you're getting a new phone, make sure it is 60fps capable as there are pretty affordable options now
so, what you mean is "High Performance Mode" is separated from 3 ⚡️ ?
my old phone is only capable of running Boosted Def with 30fps, so I'm kinda new to this topic 
and yep, I'm surprised that the one I'm waiting for is the one on your budget-but-60fps list 
High performance mode or 60fps is 2 bolts on supported phones and 3 bolts is boosted def. It's different from the less capable phones where 2 bolts is boosted def and 3 bolts is unavailable. Hope this clears it!
Ah, I understand now, thanks for your help! 
Can anyone help me to customise my fps to 60fps
If 60 fps option doesn't show up, it's due to the device not having a strong enough GPU rating to handle 60 fps. The only time this would be untrue, is if it's a newer flagship chipset that isn't in the database, yet.
Hey, does the game run on a Motorola e7 power? Or will it run sometime?
Continuing conversation from #questions-and-help
Based on the specification for Motorola Moto E7 Power, it might support
But there is another model, which has a similar name, Motorola Moto E7i Power, with a 'i', which isn't compatible with sky as it has the "Go edition" of Android 10
Most Moto E series devices are 32 bit. I would steer clear of them. I would highly suggest removing that image. It has personal info in it
PowerVR GPUs have been known to have issues playing Sky.
idk what to do, the game is not on the Playstore
Then it isn't compatible with that device. I would suggest searching the play store for a 64 bit checking app, like AIDA64 or similar. Spec sheets never show if the "OS" is 32 bit. Only shows if the "hardware" is "64 bit capable." Some OEMs cut costs by building their budget devices as 32 bit to reduce build time.
If your device is 64 bit, Motorola could have not built the device with Vulkan drivers, which are needed for Sky's graphics.
You can see under system in AIDA if your device at least has some version of Vulkan in it, also.
Yeah, didn't expect Moto to change their ways. E series devices have been in 32 bit mode since the dawn of their existence. 
Hello hello, do any of you know why this might be happening??
I tried to log in a few times but still couldn't get in;;
Based on the video you sent, it seems like you attempting to switch account
As Google Play Games automatically signed in what was previously signed in as.
To change account, you will need to open Google Play Games
Click on the kebab menu (3 dots menu) on the top-right corner
Then Settings, it might take a while to load up
Scroll Down and Click on "Change account for games"
Click the change button next to Sky, and select the account of choice or "Ask each time"
Then Re-launch sky
My account linked my friend's Google suddenly, but I did nothing.
Can I unlink it ?
Unfortunately, you can't unlink it
The only option is to contact support
Sorry for the late reply!! Alright, I'll give it a try now. Thank you so much <3
@limber wedge it worked! Aahh tysmtysm 🥺🥺
What do you mean by stuck??
Best to report as !thatskybug
!thatskybug
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
And also, might want to move the conversation in #eden-spoilers for better of not ||spoiling||
I really hope this doesn't come off as rude!
A lot of areas since the beginning of Abyss, like ark, which again results into unfair seasonal candle loss today, cannot be entered without mine and many others' phones completely booting down.
Shouldn't a killer bug like this be mentioned in known issues?
It would give some comfort to know that they are at least aware...
If it keeps persisting players will soon miss out on cosmetics (if they haven't already by starting Abyss just a little later), maybe not even able to complete the season even with pass?
(I'll send another bug report later)
Is Eden one of such areas? I'm running low on ascended candles, but don't wish to get stuck there.
i'm sorry to say this, but devs don't read this channel. if you wish for the devs to know how you feel, you're welcome to write it in #live-feedback and if you encounter a bug, #report-a-live-bug 
I’m currently trying to restore my items to my second account it was working always perfectly fine and all got transferred, now it’s only transferring the half of it and items like the witch hat and the fish cape are stuck on the other account. Any idea why? I reinstalled the game already
Because what you have done is unsupported. Transferring items between accounts have never been supported and has never been a feature. IAP moving between accounts have always been a bug if the player used the same payment source for several accounts. You're even lucky because if you keep an eye out frequently in #questions-and-help a lot of users lost even hundred of dollars IAP because they got lost in the void. I strongly recommend to use completely different devices and payment methods from now on for your accounts and use the IAP gifting option because you might have had luck but you're playing with a timed bomb. The time when will it happen is uncertain so be very cautious
Note: even support can't help you with those cases because how Google play binds IAPs to payment sources is out of their control
Uh great so buying all twice… well thanks for explaining
To clarify, if I ever got a new device to play Sky on with the same old account, all the IAP would be stuck on my old phone or gone completely?
Is this regarding Kaiser's situation? Because Tib's reply was for something completely different. If you decide to transfer your account to another device because you've lost the device, or are just getting a new device, your account will transfer fully. All iaps , progress etc. Stay with the account no matter what. What Kaiser did isn't transferring accounts
Thank you! I was just a bit confused
They used same payment info on more than one account, which causes iaps to go missing and switching accounts because it almost 'merges' the accounts^^
Yup, changing device doesn't count. More accounts to one payment sources count
Oh good, that means the phone I'm thinking that has adreno 619 should be fine?
(I hope you turned ping off)
How to check device Sky compatibility
#android-questions message tools
I did, but I still don't understand how to compare it to the adreno 540
It's written step by step in the guide.
Honestly, I couldn't read the guide in such a short time
I read thru the guide, but I don't understand comparing the benchmarks and everything. I mean the 619 looks very close to the 540? The phone I'm thinking of getting is the a52...
Show screenshot of the comparison graphs and I gladly help how to understand them!
It should work without errors if your manufacturer didn't overtweak its droid and has proper updates. It should be capable of 30fps normal mode but I highly recommend getting a phone with a better GPU because it's not a bulletproof choice for long term Sky gameplay
I'll wait for Samsung's latest release then... I don't want to get the high end phone cuz of the no headphone jack and no power button etc. Seems every phone I want to get is out of stock/discontinued xD
I recommend not to stick to Samsung brand if you want a decent midrange yet affordable phone. You pay a lot for the brand.
List of budget 60fps compatible phones by user "My awesome friends gave me a pass!"
#android-questions message
Cool I'll check it out. I'm on att as my provider so I gotta see if any are sold by them
If you buy an unlocked phone that should be good for your provider.
Is there only one winged light in the Season of Abyss area? 
Wrong channel
#questions-and-help would be better for next time, but there's two^^
Guys, y'all ever tried playing sky on mobile with smallest width set to 600dpi??
The screen looks a whole less de-cluttered
Pretty much like on a 20:9 tablet screen (you don't get like a billion° fov tho)
Looks kinda funny too with small icons to touch
This is a problem I found when I interacted with my friend. When she sat down with me on her back, I would fall off.
Yes because of Android fragmentation Sky needs to be upscaled to actual screen width 
!thatskybug
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
Is anyone else having trouble purchasing the days of love boat in sky?
Not really. And it's not really android tech related as well. Come to #questions-and-help and we are happy to sort it out for you!
can i ask someting android controller 8bitdo pro2 does it work ?with sky?
You can read how to use your controller for sky here: https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?s=controls-navigation&f=can-i-use-a-controller-to-play-sky&l=en
You can read how to use your controller for sky here: https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?s=controls-navigation&f=can-i-use-a-controller-to-play-sky&l=en
i sew thet aready but some ppl use switch controller with android and sky I wonder 8bitdo also can use
If you see one in store, I recommend to go with your phone and try it out. Switch or PS controllers should work, they give the same type of control commands.
ohhh isee okey thank you 
Español?
We ask everyone to please post only in English on this server, @wet onyx. Unfortunately, moderators and staff aren't able to support all the languages spoken by our global Sky family.
Somebody speak Spanish?
Many users can but too keep moderation at manageable level, everyone speaks English here as per #rules
Yo hablo español 😅 @wet onyx
We ask everyone to please post only in English on this server, @fast hearth. Unfortunately, moderators and staff aren't able to support all the languages spoken by our global Sky family.
(pls ping)
hey i have a question about fps
i played sky with my mother today and she had a good, smooth experience but mine performs not as great. its... tolerable, most of the time, but i notice it a lot when i see her phone next to mine.
sometimes it spikes for several minutes and i have to play on the lowest setting, but even still it's not nearly as smooth as i've seen in gameplay videos
we both use android, also my phone is still new. i don't have full storage or anything
mine is a galaxy a12, in case that's important
i really really love sky and I would really prefer to be able to enjoy it with smoother fps
You wouldn't be able to get a better experience with the A12. It's GPU is pretty low powered compared to other options out there for Android.
Only a different device with stronger GPU is a solution
I missed update for some good days. Has someone been to fire trial? If so, was the bug in there fixed?
If it will be fixed it will be announced in #known-issues or #news patchnotes
They realize an update with emphasis on bugs when it was reported but then when I went in to play, the fire maze was still a mess
That's why I'm not relying on info from only those servers
The fire trial fix was not mentioned in any updates but yeah they could improve their communication
can we use 2 mask at the same time? i wanna use chibi and rose
Wrong channel
#questions-and-help would be better for future ref, but no, you can't wear any cosmetic type more than once at the same time
i see :(
Hi guys, there's no server errors currently but I've been trying for 2 hours to get in my sky but still the same warning appears... It says I have connection problems but my network is good and working fine.
Active internet connection and full signal bar is not enough unfortunately
Ping speed measurement site:
https://speedtest.net
(Ping reaction time below 35ms is recommended)
Package dropout test recommendation by Uzephi on PC:
#questions-and-help message
Package dropout test recommendation by Uzephi for Android:
https://play.google.com/store/apps/details?id=ua.com.streamsoft.pingtools
For iOS you can use an app called Ping - Network utility (thank you Uzephi)
(Packet loss below 6% is necessary in connection test)
Make sure you are not using proxy or any V.P.N. either.
If you have package dropouts and your ping is high get closer to your wifi router or call your ISP if you can to get it fixed.
I am experiencing really bad lag in sky, my chat is also pretty laggy. I tried clearing cache and switched between data and wifi but it's still the same.
@fast hearth read through this and measure everything 
If your connection is not good call your ISP
Yes i did that my ping reaction time was 12 ms
Aaaaandddd Package dropout? : )
I didn't do that, I'll do it now
i am getting seperated at home. The servers are spliting at home..continuously for the 4th time. I am trying to reach my friend. This has been happening a lot since yesterday.
@native notch measure ping and dropout
Are servers down today? I've tried connecting various times and can't connect even with good internet connection
I login just fine. You might wanna check your connection
Server/Connection Error Troubleshooting Tips by Ali
#questions-and-help message
Thanks a lot!!!!
Greetings, sky peers!
So I just bought a high end android phone (Galaxy S20 FE Snapdragon) and I have a question for you
Why do the clouds still look like 8-bit blocky square things?
Even on highest settings, the last two or three current versions of Sky after the Android Graphics "update " (more of a downgrade to me) have looked way worse on my android phones. I still own the older Redmi Note 10 and the clouds looked way better on it before the patches arrived.
Now even on a flagship phone I still can't get the best quality possible
Shouldn't an android 9 phone be compatible for the game??
The requirements are in the pins, Android version is only one of them.
Server died XD
I have a friend that has a Motorola en plus with android 9 but in the playstore for the game said this version is not compatible with your device
I cannot find that model to help you out. Seems Motorola never made an "En Plus" model.
Sorry ment e6
If you're talking about the E series, those are 32 bit and cannot play Sky, ever. Sky is a 64 bit app and needs a 64 bit device to play it.
I know almost every E series is 32 bit. Motorola cut costs on their budget devices by making them 32 bit. Less labor to make than a 64 bit device. (development time. 64 bit build take about 3-4 times longer to build than 32 bit builds)
Some android devices boot down completely when entering many different areas since the beginning of Abyss, like Bird's nest.
It's a huge killer bug, but... I kinda see everyone having stopped taking about it?
Was there some fix to it I'm unaware of? I'd like to no longer miss out on seasonal candles simply by being unable to enter areas...
Yeah, seems like everyone just forgot about it🤧 maybe the devs are fixing it but the only thing I saw was more complaints even after the patch that seemingly didn't affect it
but yeah, not fixed and no news of it
Please keep in mind they are working on it. Devs don't have hundreds of devices so it's possible that they dont notice a fix before live release.The update cycles take weeks tho so if a bug hits live it takes time until the fix comes to us 
Too bad, not many users know how to give TGC a ramoops log. 
One has to go through so many loops In order to be able to extract these logs
Eh, even an "adb logcat >log.txt" would probably help immensely if the game's call causes a whole device crash.
That leads me to believe some new API call isn't in the device's kernel causing a kernel panic which would cause an abrupt reboot.
For users, won't it || require root access ||
Or maybe a pc with adb studio
Or I'm outright dumb since I don't have either of them
Why a studio. The minimal ADB standalone package found easily by a quick Google search would enable ADB access on windows. Mac and Linux have it by default in terminal. You only need to turn on USB debugging from Dev options to grab a logcat via PC.
I don't think you need sudo if doing it from a terminal app from the Play store, iirc.
Yeah, no sudo needed. $ is user access. If it was sudo, you'd see # instead.
But ngl I agree with this sincebits happening with the newer update
And the OEMs for the phone's have prolly left out support for 'em
I checked out for the moto g8's update dates and the last one was I think android 10 for it......soooo this makes more sense
Istg after tye days of love event I keep crashing every time I enter a realm
it's getting really annoying and I can't even cr of do my dailys
You might get a better/faster answer in #questions-and-help , unless you know it's 100% an android issue
anyone know how i can access my photo gallery on android?
You should be able to just take photos through the gallery, but make sure Sky can access your storage first or they won't be saved.
Can i play in 60fps on my Samsung Note 8 (snapdragon)
It has an Adreno 540. (The original 60 FPS list says it should be compatible) If there were any heavy changes to the game that would make Sky more demanding in the future, 60 FPS support might be dropped, though. It is one of those devices that barely meet the requirement for 60 FPS.
You know how to apply for additional places for test suits.
When will my graphics will be fixxed
!thatskybug if you're experiencing any bugs, please submit a bug report so TGC knows your device is affected as well.
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
my friends can't see me online and it's the same as mine, i also can't join my friends, how can i join them again?
Have a better connection. It's an internet connection issue. Sky needs a quite stable internet
As Tib has stated, Sky is very sensitive to special networks. A good example is if the WiFi you're connecting to uses layer 7 (application layer) firewall rules and edits packet data, you will run into oddities like this.
Active internet connection and wifi signal are not enough unfortunately. Here are methods how to measure your connection for ping speed and package dropouts:
Ping speed measurement site:
https://speedtest.net
- Ping reaction time below 35ms is recommended
Package dropout test recommendations by Uzephi
on PC:
#questions-and-help message
for Android:
https://play.google.com/store/apps/details?id=ua.com.streamsoft.pingtools
for iOS you can use an app called Ping - Network utility
- Packet loss below 6% is necessary in connection test.
- Make sure you are not using proxy or any V.P.N. either.
Can we connect Sky with Discord? Like, when we play Sky, I want my Discord profile says "playing Sky"
That only applies to some of the devices iirc...
... (Samsung?)
Yes only works on Samsung Galaxy Devices with game launcher application (pre-installed or from galaxy store)
Hello, does anyone know if sky works well on a Huawei Y9?
Hi
you should be able to run sky as long as it’s a 64 bit device - but your likely will not have a very smooth playing experience. the mali g51 is not a very powerful gpu
Does anyone having any issue with the app being crashing when unplugging or plugging the headphone?
I don't think huawei supports sky due to no Google Play support
Certain Huaweis are still supported by Google for reasons I forgot why, but yeah they're not a good choice for Sky anyway as Misty mentioned
Huawei Y9 does have Google too
Doubt it would change anything but have you tried different earphones/headphones?
I tried it
No change.
When i plug the headphone or unplug it, there are few frame drops. And sometimes it just freezes
Will android users ever get the same recording system as IOS and Apple users? It's how the UI (buttons, emotes, music notes, etc.) doesn't show.
We don't know for sure, but possibly not as the Android UI display works a bit differently than iOS due to the operating systems themselves
T h a n k
Someone said that the UI is recorded in layers in iOS meaning that The ui is on a different layer than the world. I haven't tested layering yet but since the recording apps of Android just works as an overlay, i don't think making layers in Android will help achieving any of the recording styles that iOS has
- how long have you been friends with them?
- have you hung out with them for more than 30 minutes? (in the same server)
what system requirements do you need to install sky? my cousin wanted to play too but she couldnt install it :/
first things first, the phone needs to be 64-bit
The hardware requirements are pinned here 
Is anyone else having an issue logging into sky? I will click the little arrow on the home screen to play and the screen darkens but that's it
I saw one other person posting about it in the bug channel but I'm curious if this started randomly happening to anyone else 🙏
It's 99% connection, not a bug
Sky is more sensitive to connection than other apps
Hello everyone

I have a question regarding choosing between these 2 Tablets—Ipad Pro with M1 Chip & Galaxy Tab S8 Ultra. I will use it for Sky but not just limited to it, I guess I wanted to ask if you could provide some technicalities between the 2 and if possible, pros and cons too. Please ping when responding. Thank you and have a great day

@wind pollen simply put, both devices are very same in terms of performance and other hardware aspects. The only thing you need to decide is the OS/UI you'll like. That's upto preference and the work you'll do. There certain places where each of them shine and I personally would choose the S8 as I'm used to Android and it feels very at home to me. So, watch some reviews and find which device checks most boxes of your requirements. As an extra tip, the Samsung comes with an S Pen in box and iPad needs the pencil to be bought separately. If you wanna save some money, you can check out Mi Pad 5 Pro as well 
Thank you for that wonderful insight, My Awesome Friends Gave Me Pass! I would defo check out reviews and that Mi Pad 5 Pro you mentioned

It's worth to mention that the best graphics and smoothest performance can be experienced on iOS. (I'm telling it by having 60fps compatible Android phone and iPhone as well). Max graphics are way different on various devices.
Had to remove formatting because I crossed the 2,000 word limit 😅 : Two new categories added
proceeds to pin to clipboard
It's gonna be fine, I'll edit my message below the list to continue the list later 😄
i used game launcher for the first time and my sky broke help
Try to use without game launcher and remove all apps which may modify screen appearance (for example: apps over apps feature)
ahh thnks for the advice, ill try it!
How to make battery graphic max ?
Technically, your setting is the third lightning bolt. If you had 60 FPS option available, it would replace the second bolt with 60 fps mode and third bolt would be high def 30 fps mode.
Ok ty
Guys i have a question how do I connect my gamecenter account to android? I recently switched
You mean game center by iOS? Use a cross platform compatible sync method besides game center on your old device (Facebook or Gmail) and you can log in with the same at first app start on Android
Is that possible to fix your device isn't compatible with this version?
If the game used to work on older versions, and your phone could handle it back then, I would like you to report this as a bug
!thatskybug
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
This may be an error or might be that the game can't handle the new "improvements" released in 0.16
The next Traveling Spirit is scheduled to arrive on <t:1645084800:F> (<t:1645084800:R>) 
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits
@fast hearth here is the message king linked you to in #questions-and-help
discord mobile and link still has their feud, i see 
Hi ^^
Go on about your doubt please, and yeah, Hi
Troubleshooting tips for sending hearts
#questions-and-help message
Next time ask in #questions-and-help 
Ask in #questions-and-help next time. Faster response there. It's the famous metallic bug. Restart fixes it
Oh thank you so much. Im new here so i will do it for next time ☺
!ts
The next Traveling Spirit is scheduled to arrive on <t:1645084800:F> (<t:1645084800:R>) 
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits
how do i stop the auto camera stop going into the clouds as i fly one handed?
Metallic bug is like corrupted textures or else?
it's nothing, simply a visual bug that happens in the new update because there has been a lot of changes to lighting and textures

I got a number in the international service sky last year, and now everything is gone as soon as I log in. What's the matter with a new number?

Hi
Do you need help?
What do you need help with? If it's android specifically, you're free to ask here! Anything that isn't android related would be best for #questions-and-help since you'll probably get a faster answer there
You can chat and meet other sky players in #general-sky-discussion , #cozy-sky-discussion (for people who want a less chaotic channel than gen chat), discuss events/seasons in #seasons-events-chat , share screenshots in #screenshots-and-videos , see all the new content/announcements in #news , etc. Have a look at all the channels on the left!
And most importantly read #rules to get familiarised with what is allowed and what it isn't in this server:) Welcome to the server 
Thanks!!! 😄
Oh and this channel is for if you're having android related issues that are affecting your Sky experience:)
Or if you want to make a good choice while getting a new phone ^^
I don't know where to ask, but do candles link between consoles for instance android and switch
Purchased currency will stay on the platform you bought it on. I.E. You bought an item with included Seasonal Candles on mobile. The SC can only be used on mobile and won't show up on Switch.
What android phone is best in terms of performance while being relatively cheap?
List of budget 60fps compatible phones by user "My awesome friends gave me a pass!"
#android-questions message
It's a bug
Wait some time, and it's best to actually put this in #questions-and-help
Faster response and more people there
This channel only is for discussing sky-related issues for Android only
Why isn't there a daily quest at Isle of Dawn 🤔???
this question is better suited in #questions-and-help but to answer your question, isle is considered a tutorial realm. if you have any other gameplay related question, head to qnh for a faster reply 
I'm not sure what you need help with? A video with no context isn't really helpfull:( ||Is it regarding not being able to give wl to the statues?||
!spoilers - see this below and remove your videos in alignment with #rules
Please tell exactly what do you need help with. You can spoiler tag image or video if you rename it to SPOILER_videoname and spoiler tag text if you put double || on each side of the text
You can talk about eden without spoilers in #eden-spoilers
The community generally agrees that the following things are spoilers:
- Anything after the door to Eye of Eden (but not the word "Eden"... might as well spoiler tag "shofgouaoasif"
) - What the 8-player puzzle unlocks
- Anything in the secret levels including what they are or what's inside them (||TGC office in Vault and Nintendo playground in Wasteland||)
- Beta content is not allowed outside beta channels, even with spoiler tags. (This includes beta content that is not live or not meant to be accessible)
They left the server as soon as they joined 😔
If they waited for just 2 more minutes, they would have had an in game message telling them ||the shrines will reset in X {time}|| 
guys is there any solutions if i can't go to a certain places? like whenever i go to sanctuary island i always got crash and it's not the game the phone it crashes
been suffer since i downloaded back this game tho
!thatskybug - some phone GPUs are affected, see below how to report to devs that yours too
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug 
You can also read more detailed instructions in the link below! 
#questions-and-help message
already did a report and they didn't do me a thing
Update cycles are several weeks long, it has just been mentioned in these days in #news blogpost
You can't do anything else other than waiting
i see
Unfortunately there's no fix for it yet 
well i can't get some of wings and couldn't get to do the traveling spirit either. pretty bad for me tho
Hey guys I have a question,just curious
What is the hardware requirements for the game graphics to be flawless?
.
Cause my device having a better than decent
Professor and 6 gb of ram still couldn't render the clouds completely smooth
It's not a long term solution but you can try using a friend's or a relative's device and relive the spirit, if you need the ts
You can see the minimum requirements here in pins. Ram doesn't count, sky is not ram hungry but GPU hungry. The settings are based on your GPU and may be reduced to avoid frame drops. The clouds are frequent issue on Android thanks to Android fragmentation and that they are constantly moving, floating
Hi, I keep getting Error Communication when I try to go into Sky, is there any fix? 😭
No need to double post, your question was answered in #questions-and-help 
Is mali-g76 mc4 different from mali-g76 or it's the same GPU?
G76 has several revisions with differences in performance
Why was my in-app purchase refunded? I did not make this refund.
hello, can i ask how to switch google account ? i played game before on my old phone, i wanna move my account to new phone but when i log in , i want to use my old account but it always log in with my new google account 😢 i try to press switch account but it still didnt work. i checked it on iphone and it move to log in gmail page but adroid is not the same.
How do I get sky on Android? It doesn't show up on my phone
Your device might be not compatible to play Sky
Nuuuuuuu that's fine I'll just keep using my ipad
Try switching from Play Games app
On some updates the clouds look smooth and after other update the clouds look coarse. It keep alternating on every update. So I think it's not possible to guess GPU requirements.
That's based on just personal experiences. It exactly alternates on specific GPUs usually whereas other android users don't notice change (apart from rare cases) 
Delete plzzz and most prolly move it to #questions-and-help , better off there
But what I know is tht its limited
