#questions-and-help
1 messages · Page 374 of 1
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
Active internet connection, wifi signal, working YouTube or emails and assuming connection strength ("it was good before") are not enough unfortunately for a live game like Sky. It matters how strong the connection is to your WiFi router by your ISP because WiFi is only one part in the signal chain. You can read some methods and solutions below for checking ping speed and package dropouts (by Tib):
note: if the sky servers are down, this channel would already be burning
#questions-and-help message
Are the "kind reminders of community rules and code of conduct" to be taken seriously? Cause so far i falsely got 3 and they're all from dumb conversations i had with my friends in the past couple of days? (not to question the ethic of supervising one's private conversation cause what 😭)
TGC doesn't disclose rules on that to prevent circumventing it. Also depends on the severity and intentional repeat of the break of ToS
That's an exception and these are bugs. Contact support in-game for assistance
are there any wax events happening rn?
have people been perma banned before a second temporary ban?
!geyserwhen Not right now, next is geyser
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
If someone creates an alt account and keep giving hearts to the main account, will both of them get a warn? 
i don't think tgc really warns you if you're breaking ToS, you just get banned
They aren't supervising, they have an automated chat filter that is currently gone rogue
like Tib said, TGC staff has asked that you please open support ticket to help them improve the filter
Ooh ok
Hello
I've been struggling (for almost a year now) with an apparent quest or something that I don't even remember at this point. Located in hidden forest, underground cavers appears to be the location of something for completing a quest. No matter where I go, I can't seem to reach that point and truly I don't remember what spirit quest I was supposed to complete that time. The pics are in different locations and idk I truly can't seem to find out what that is
I'm either extremely silly dumb or my game is bugged (but maybe it's the first one)
This is a bug actually, its part of the aurora quest oob. Not a quest you started, dw 
OH OKAY, THXSM
SRLY I COULDN'T FIND OUT WHAT THAT WAS
I SPENT SM TIME TRYING TO REACH IT
Thanks again < 3
If I unlink my account will I lose my progress?
is it possible to complete the fire trial as a chibi?
if you have another thing linked to that same account then probably no
Thanks.
!ta
ta da! Skybot is here!
...oh, were you hoping for a ts?
!ts
The next Traveling Spirit is scheduled to arrive on <t:1718866800:F> (<t:1718866800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
When's the next upcoming ts? Xd
4 of july iirc
Thx
The game won't let you un-link your last sign-in method so you only risk losing access if you lose that login somehow.
Also there are some links that are permanent such as google and playstation. And nintendo can only be un-linked if you haven't made any purchases through nintendo. Hope that helps 🍀
Also, it's a good idea to save your skyid somewhere just in case you need to contact support and need to identify the account.
So the temporary dyes youbcan get in the days of colour spring seem to be only visible to one-self. My friend for example can't see my pink hair, it's still white to her and hers looks white too me too despite it looking green on her end.
Is that intentional or can we expect a fix coming soon?
this contains beta content, please ask in the beta chats and delete the image
Oops I didn't know that 
Thanks a bunch! I've linked to the steam account and just wondering if I can multi-link. Because I don't see linking button once I have my steam account linked.
You can also ask in #pc-questions they might help you 
You might need to update your graphics drivers. This guide can help if you need it.
How to update Graphic Drivers by Moleculor
#pc-questions message
(link to the guide)

oh, okay, thank you!
im sure a lot of people have already asked but why does the race say join noy available and how do i get it to be available? a group of people in my server were there and i saw them start the race but i cant
Oh yes! you can link other sign-in methods as well. But you can only do it from the mobile version of the game. If you can run the game on a phone then you can sign in with your steam account and under account -> settings you can link other methods. 
That helps me very much! Appreciate that and thanks.
You have to wait until the group before you finishes ^-^ (it's like the water slides at amusement parks or public swimming halls, with a queue)
What if I fall off and break my neck, do I get a refund and can I sue the rainbow owner for lack of guards
Tried a search with no luck - how does the event work re: getting up into the sky? Both the red and orange bars are full, but the path up to the rainbow track hasn't triggered? Is it timed? I've been sitting there for 20 minutes and people are just doing the crying emote. I tried leaving and coming back, and we filled both bars up again but it still didn't go?
rainbow race says join not available :(((((
refer to what kat said above #questions-and-help message
I recommend leaving and coming back after 5 minutes, use the teleport with the guide in the avairy store, not the return shrine
It should put you into a fresh server
ohh that makes sense
ty
The race is suitable for all skid's ages (0 to 5) as it does not provide any harm.
If you somehow manage to die ingame because of the race, that's on you
Also it has free entry.
I assume it's a bug, but we haven't heard anything about it. It couldn't hurt to submit a bug report to let TGC know you want it fixed. 🍀
That's done it, thanks! Third time's the charm. I think I used the return shrine in my other attempts. Thank you!
how much wax does the turtle give? and grandma? and the gayser?
Anyone know of the timed cake in rainbow oreo area ? 🥺 i seen it just a bit ago and my friend got on and couldn’t see it anymore 🥲
It's nor timed as far as I know, probably buggy
Turtle event in total gives around 400-500 wax without the wax trail and both geyser and grandma give 1000 wax each
RAT

Christian

thanks a lot!!! this will surely be helpful for when i am lazy for cr haha
The 3 events alone can help upto almost 15-16 candles 
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
yay, at least i won't go crazy since i kinda suck at cr!!! thank you Nova, have a great day sweetie 🫶
How much are the pants with suspenders?
95 candles
What about pastel rainbow cape?
175 candles
The underwater clams of turtle give ~225 wax on average, plus 151 from darkness/big clam, so that's a little less than 400
Yeah the clams range upto 350 iirc
The said above was only a general idea i picked!
!ts
The next Traveling Spirit is scheduled to arrive on <t:1718866800:F> (<t:1718866800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Yup, clams range from 159-337
(Only know that bc I researched that some time ago)
A little birdie told me that a lot of people were banned, because of something involving the internet...can somebody explain?
That's fine
(I was just adding some numbers 🥺)
How many times can you go to grandma per day?
just a standard ban wave
People got banned because they broke Terms of Service, tgc manually reviews all suspiscious accounts and does not ban for "internet" or "no reason" (edit for typo)
Twice per day
~~Hi Chris and Nova
~~
appreciate 🙏
ok ive been trying to join a friend for a while and the game wont let me 😭
is anyone else having trouble getting the elevator to work? i’ve gotten in and out and filled up the colors multiple times and it won’t work 😦
!er
The Eye of Eden resets once per week.
Next reset happens <t:1719730800:F> (In 4 days 15 hours 37 minutes 33 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
Hello! No worries, as this has been an issue for some players. The link below includes potential fixes, but here's a quick tip: turn off Wi-Fi to force the game to "reconnect" and reflect the task's progress if going home and returning using the shrine/aviary med didn't work.
Event Ticket Location:
#seasons-events-chat message
If you turn it back on quickly without the players disappearing, you might end up on the same bugged server (puzzle completed but no cutscene). It's better to wait for them to disappear, pause for a moment, and then turn it on again to reconnect to a different server where the puzzle is completed. This should trigger the cutscene, but there might be a slight delay of a few seconds. This has worked for me so I hope it helps you too! If it didn't, you can try again later. 
Feel free to #report-a-live-bug too!
THE HYPED EMOTE ASHHSAHSAH WAAA WHY DO U HAVE SO MANY??!

I also had that issue. This helped: #questions-and-help message
hello al..
u dont like
?
im curious is tjere anymore darkness creatures apart from thr crabs,krills,whale lookin krill,worm
Yes, best way to bully aL
<- Better

surely that cant be it
thanks for info
..
Have you already counted the big creature in abyss?
yup fhats what i meant by whale looking krill
Does anyone have the problem of not being able to send gifts to Nintendo friends through ios?🥲
iAPS that has Candle Bundles or Candles in general can't be gifted to Switch Players, due to Nintendo Policy and Platform Restrictions
when will they release sneak peek of upcoming sprits?
But I have successfully sent gifts on natural days before.
so that is all the darkness creatures then, man we fr need more
!colorwhen
From <t:1719212442:f> through <t:1720421956:f> Days of Color will be here, with arcs of rainbows gracing the skies over the realms in a celebration of the diversity that makes our shared world so vibrant. 🌈
More Details: 🔎 https://bit.ly/SkyPatch0255 
It's only iAPs that has Candle Bundles or Candles that can't be gifted to Switch Players, iAPs without Candle Bundles are giftable to Switch Players
umm... can u help me? anyone?
just ask your question, we'll try to help 
Thank you, the problem is solved, I understand🙏
i have one more question regarding eden this time, the building ruins in the rock area there is statues of someone everywhere is that the vault elder?
If I go to the Island of Skies for the second time, I can't collect candles. Even the rainbow at home loses its lights. I only get it when I first log on to the game the next day. Is it just me?
if i bought a cape with hearts by accident can i return it ?
nope when u spend ingame currency on something in the game u cant get that currency back unless u grind to it again (like how other games work)
Okay thanks
!geyser
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
no idea (never noticed tbh), do you have pics?
sounds like a questions for experts in #eden-spoilers or #lore-discussion-spoilers
ty
its like some statue of a tall dude holding some sort of staff that looks like the isle elders staff and i will go ask them lol
help me plz 🥺
Do the balls in Grandma depend upon how many people are there??
Then why do I sometimes get 4 or sometimes 5
There are 6 spots for it right?? So it should be 6
I'm not sure if I understand your question
can you send a pic of the rainbow?
Sometimes they're inside one another
some balls appear in the same spot twice for some reason
or even thrice
Noo.. I do know that.. but today I saw it clearly and it was 4
I did sometimes saw 2 balls in one place.. but today it was straight up convincing that there are 4
you can only collect each candle once per day, if you collected it already, you cannot collect it again until next day. The rainbow at home, I don't understand what you mean 😦
And then the next spawn.. there were 5
They could've bugged and clipped under the table 
I dunno tbh 
Weird...
Chat how do I gain candles by just standing still ? 
!ts
The next Traveling Spirit is scheduled to arrive on <t:1718866800:F> (<t:1718866800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Grandma or geyser is the best choice
There were lights here. So I could collect candles. But when I get out of here and come back, there's nothing.
Abuela ? I have never met her in my life not even once, where could grandma be 
~~stand still? 💳 ~~
My friend can collect this again, but I can't.
How to Find Grandma's by Clement
#seasons-events-chat message
Gramma guide by zed
#questions-and-help message
Can I no longer sit afk at Grandma to collect candles?
maybe limit reached? last year rainbow at home only 500 wax (and shared limit with color puzzle)
i just finished the daily sheet music when a new indicator i'd never seen show up. looks like a gear in my upper right corner and had a red dot next to it like i had some new item or something
EDIT: never mind i see it was a message to my inbox!
I think it has a limit, if you collect a lot, you cannot collect more. If you collected the same amount as your friend and they still get more than you, then it might be a bug.
Yesterday, I don't get even 1 candle and comeback here, but there are nothing
heh hope tgc lazy didnt change limit huh
how many candles you get also depends on your chevrons
All About Chevrons (by Art)
#questions-and-help message
(the numbers in the second picture are misleading, the 5th candle also needs 94 wax)
which app icon does sky have on switch currently?
how many warnings do u get in the game before something happens? I've gotten two and both of which were typos
same as mobile
I didn't fill the amount of candles I could collect for a day. I can collect candles elsewhere. But if I go there the second time, there are nothing.
About the Rules of Conduct Warning by Nakoa
#questions-and-help message
no worries about it
its the passage one for me, any way i can change it? sky works just fine
Passage one?
(pls show me, I have never seen it
)
I don't think you can change app icons on switch manually
sounds like a bug to me
Do you see the candle cake there?
yes
hellooo why does the elevator on here not working ?
can i dm you it? don’t wanna make the time to screenshot it and send it to my phone 
Go home and use the return shrine, sometimes the puzzle bugs out
in that case it sounds like you collected the maximum amount 
you can still report it as bug here, tgc will look into it if it works correctly or not #report-a-live-bug
How do you guys get hearts?! I’ve exhausted all the guide spirits but I still wanna get the heart items
ohh okayy thank you smm
ur color bridge is not complete yet..wait for it to connect to the puzzle central
!iheartyou
Learn more about giving and receiving hearts here: https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?p=all&s=gameplay-features&f=how-do-i-obtain-candles-and-hearts
thats a screenshot before i did it 😭 i forgot to screenshot it when i already did it
oh ok then u can go home and go back again..if it didnt do anything..try this tip from al
#questions-and-help message.. turning wifi off/setting airplane mode usually fixes bugged out things in sky
im about to uber for the first time, can anyone tell me how many people i should carry? (very nervous lol)
this is for trial btw
trial...2-3 might be enough for first time :)) thats what i think though..goodluck there 
thank you friend 
depends on the trial really 1-2 are good, the worst one to uber is water so be careful with that
oof is it cause it's slippery?
yw..also make sure to say that its your first time in your message so ppl knows and doesnt pressure u
idk where to ask this but guys whats the fastest time with the rainbow race?
noted thank youu 
not really is because when you are holding hands with a person the person goes behind you, so most times that person ends up dying alot more because they touch the water and you dont
fastest one i saw iirc is around 45ish seconds lol
Any candle guide? 
like route?
o dam
so i should go faster so there's still time before the water hits the top then i think
thank youu 
Like understanding the candle system.. i dont understand the 3 cap system
while i got 1minute and 12 seconds or smth..
@vivid nymph here..theres a link here :)) hope thats enough
heyo i found a chart of the workshop props thingy and i want to know how accurate it is today as i have noticed an item from this week is not here
Thanks thats what i needed
hello nigel..
any tips for fire trial? i kept getting lost and dying when im not going with anyone else.... how to escape the dark creatures?
No, and please, remove this pic because it contains beta content
which is not allowed in Live channels.
And also, the information is not accurate and it could never be confirmed now, after the changes they did- 
~~Ryo I see you
Rat rat rat
~~
you need to dodge them before they come to u, i think you can hear them coming ? ( its been a while since i done the fire trial without skips lol ), you can use this map to help you out #completed-sky-fanart-and-creations message ( fire trial map by clement )
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
omg thank youu 
No candle cake this time around for the Days of Color area?
is there a live event going on in daylight?
it should be there. if you can't see it, that's a bug, #report-a-live-bug 
!colorwhen
From <t:1719212442:f> through <t:1720421956:f> Days of Color will be here, with arcs of rainbows gracing the skies over the realms in a celebration of the diversity that makes our shared world so vibrant. 🌈
More Details: 🔎 https://bit.ly/SkyPatch0255 
right... And where is it again?
ohh sorry I mean that there's so many people gathered that I thought there was more to it than the days of color
I had to go home and use the return shrine for it to show up. It should be next to the bubble machine on the island with the ruins up in the clouds.
Wdym it should, i can't see it
hahaha /seriously I can't lol, I visited the map so many times
Time to move to report a bug channel
So the same spot as yesterday?
How come it's suddenly disappearing. This Days of Color is kind of a buggy mess.
do dailies go in order? for example it starts in daylight and then tmr itll be in hidden?
The Candle cake is up the very top of the rainbow, in one of the towers on the floating island this is what you mean right?
what days of event is it now and when did it begin? 😭 i just finished my exams and saw the pfp change help
ahh there was infographic about that but I can't find rn T1^T
!colorwhen
From <t:1719212442:f> through <t:1720421956:f> Days of Color will be here, with arcs of rainbows gracing the skies over the realms in a celebration of the diversity that makes our shared world so vibrant. 🌈
More Details: 🔎 https://bit.ly/SkyPatch0255 
My assumption is that it's only supposed to appear when the color puzzle is complete to avoid people just rocketing up there. But i guess the trigger to make it appear is a tad buggy.
!ts
The next Traveling Spirit is scheduled to arrive on <t:1718866800:F> (<t:1718866800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
NOOOO WHICH ONE WAS IT
Thoughtful director
The puzzle was already kind of buggy as it is. It still seems that people are dealing with issues with completing the puzzle and it not showing the cutscene.
Oh well I guess. Hopefully TGC does something
its alright! just knowing the answer was good enough for me 
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
Cant send my friend a heart in the stars even though they accepted their heart yesterday. so I've been having them make shared spaces/memories so I can gift them a heart that way.
But now old shared spaces/memories are conflicting with new ones and popping up at the same time with the old one overriding the new one in terms of priority.
giving me an error and the inability to share a heart
:((((((((((((
Why cant I just send a heart normally every day? how do we fix
Probably it's your connection. Sky is very sensitive
what do you mean my connection?
Active internet connection, wifi signal, working YouTube or emails and assuming connection strength ("it was good before") are not enough unfortunately for a live game like Sky. It matters how strong the connection is to your WiFi router by your ISP because WiFi is only one part in the signal chain. You can read some methods and solutions below for checking ping speed and package dropouts (by Tib):
note: if the sky servers are down, this channel would already be burning
#questions-and-help message
it bugs me tho
I wanna find it. also not in sky wiki hmmm
No.
Name of new shared space shows up and is immidately overrided by the name of the old shared space.
What is no?

is an error, and glitch. the popup was for attempting to give the old shared space a heart, which I had already sent a previous day
Are you looking for 100 or 200 daily rotation thing?
Why are there so many people on this specific island? I dont see nothing happening 🤔
internet connection is completely unrelated to what is happening
Then #report-a-live-bug
report a bug is such a tedious process :V
Then don't report a bug
cant there just be a solution
There's no magical button, unfortunately
Nigeeeel

is it this one? 
Daily Quest Rotation by Tea: #promote-your-sky-content message
nvm found that it gives passive wax thats why
maybe its archived somewhere in the server? or youtube?
Where are the rainbow slippers?
wax
And because they don't know that after 10 minutes of passivity their skykid stops collecting wax
what about sending a friend a heart every day?
why some days does it say that I already sent them a heart. even though I did not. and they do not receive one either.
Clicking the button on the friend menu tells you that you sent a heart.
but it is a lie.
settings ⚙️ > shop 🛒
Thamks 
Troubleshooting tips for not being able to send hearts 
#questions-and-help message | by Tib
I know the 100 day daily quest rotation by tea11
what's the 200 one?
I'm looking for a simple graphic with the 5 realms and an arrowed circle to indicate the realm rotations for cakes and season candles/daily quests (I don't remember if it was text or a graphic and I think io sent it but idk iirc)
Does anyone knows where is the rainbow in the golden wasteland?
#seasons-events-chat message ark, guide by clement
The 200 one is me misremembering the 100 one 
I don't remember that one though 
no, the daily quest one was not the one I meant but thanks anyway 
where is clement? i havent seen them..only their partner io
aight, time for some more digging ^^
busy irl maybe? (weren't they on holiday togetehr sometime ago?)
Clement is quite busy with work 
Is sky out on PC ?
Available in Steam for Windows - App Store for Macs with Apple Silicon
their name is set to "forgotten" no..their guides helped me out a lot since i played so i love those two..
thank u doe..
Is it just me or is the lift to the race area in day of colours not working? I’ve refreshed the area like 4 times and waited for the colours to go to the centre but nothing happens
Worked just fine for me a few hrs ago.
Doing it solo takes quite a time, try to be more persistent
and remember to help to solve the color puzzle there
bugged for some.. too...#seasons-events-chat message follow this guide by AL..they mentioned potential fixes and how to do them..
it's bugged for a lot of people apparently. try these #seasons-events-chat message by AL and also report it as bug #report-a-live-bug
Alright so it’s not just me then, duly noted, ty!
man this candle cake is really stubborn.
i believe it’s by clement but i can’t find it
someone shared it (a message link to it) within the last month i would say. it has two pictures iirc (at least one!)
Hello! I don’t know if this is the place to ask it. I have searching where I can obtain this information, because I’m a creator and with the recent events, I need to do a content with informations about the bans. Is it true the information that we have 3 strikes? “1st strike was a warning, strike 2 violation, temporary ban.. And 3rd Strike is permanent account ban” was said to me, but I don’t find this as a official info.
Seems like completely fanmade
we had this topic on June 19th and 22nd and I was there live and thought on either of those occasions either the link or the pic it got shared but also can't find it

But I'm glad you know what I mean
Does the Ceasing Commodore’s cape count as orange or red??
I tried it yesterday for the activity but idk if it didn’t work or if I waa impatient and switched to a more obvious red cape
(The icon is orange-ish? But the cape itself leans more towards a reddish-brown)
PING me if you know please 😭😭
TGC doesn't disclose suspension and moderation practices to prevent circumventing them. Therefore you won't find official information about it. I've been moderator in other game for a while and from that I can tell you that the infraction type and severity always highly weighs in what action is taken and that pretty much makes sense.
Hi there! Based on our understanding, Sky does not implement a 'strike' system for handling violations. Instead, every sanction is issued only after a thorough manual review by a human moderator. This means that there is no automated banning feature in place.
For more detailed information, you can refer to this message by Nakoa: #quick-dev-updates message
It's important to note that the type of sanction you receive after this manual inspection is dependent on the nature and severity of the violation you committed. However, there is no guarantee that you will receive a temporary ban as opposed to a permanent ban. The decision is based on the specifics of your case and the judgment of the reviewing results. You can always contact support to appeal an sanction 
~~my English will go downhill through this day
~~
i know it’s blue/purple, does that help? /j 
that's also what I remember 🤣
Moi this message grammar was an asset to this server wdym
Thank you very much guys 🫧
~~I can only make one message with good grammar once per day
~~
How about this one?
All About Treasure Candles by Clement
https://discordapp.com/channels/575762611111592007/575819064698470417/720121074171510815
~~
~~
Hey just wondering, but I had just bought the journey pack on the PS store and it hasn’t gone through… should I be concerned?? Since it has charged my card but nothing has went through to the game.
WAAAAHHHH that's the circle I remember! OMG thanks Stoat 
(why did I remember it blue
is it the same one you mean, Rico?)
looks similar but there is also another one
more old looking /hj 
Hello, how many rainbow ticket can we get per day
Oh there's a link to an updated version there 
This? it also has the circle I remember 😄 #questions-and-help message Updated Guide on Treasure Candles by Clement
(and it's blueish)
thats also not the one 
try checking the journey cape mannequin inside the avairy house to see if you can claim it for free.
Yeah for some reason it still shows that I’d have to buy it????? But I did 
it was mainly blue (maybe stars with blue?), had the circle to the left of the image with the 5 realms. the picture wasnt upright (cant remember if it was square or like to the right expanded). the circle for the realms was just as big as the height or at least near it ill find it sooner or later 
And I’m trying to restore the buy too and it’s not working either-
Did you look at the mannequin while logged in on the PS4/5?
I have the same problem with the shoes T^T try contacting support ingame
Buying the pack on the PS store is just the DLC code, you need the console to redeem it for the actual cosmetic.
I do have my account connected to the account too btw
Thank god I still have it :’)
Sup, When is days of colour ending?
Although I can’t use it or else my sister would kill me…. Idk what to do ._.
afaik the journey pack is available for all platforms now, no playstation needed ahh wait I didn't brain, I get it now, it was bought in PS store not ingame in SKY
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
meo already bought the pack via the PS store, they can't redeem it without the console.
Ok well I’ll see what I can do?? Unless I can contact someone about it instead?? Cause I didn’t know that…
!colorwhen
From <t:1719212442:f> through <t:1720421956:f> Days of Color will be here, with arcs of rainbows gracing the skies over the realms in a celebration of the diversity that makes our shared world so vibrant. 🌈
More Details: 🔎 https://bit.ly/SkyPatch0255 
Ima see what I can do then about getting it on my console rq
Does the next season start at the end of the month?
We don’t have any dates for the next season, we only know that there is usually an break for 2-3 weeks between seasons 
!betaspoilers Yes and please remove that since it’s beta content 
Content from the beta version of the game is considered a spoiler and shouldn’t be posted in this channel. Content that hasn't been announced or released in the live version should stay in beta-related channels like #beta-discussion and #beta-screenshots-videos. Thank you! 
My b
hii, what times are all of the wax events? (grandma, turtle, geyser, idk if theres more?) it's been so long since I've done them, so I kind of forget 
There's usually 2-3 weeks gap between seasons
There’s a website called skyclock I would suggest that it gives you all event times and iirc it’s set to your time zone
thank you both!!

There’s a grandma dinner in 7 mins if you wanna go for dat
nah I'm gonna wait till the next hour, I still have a lot of extra candle running haha
the mentioned Sky Clock: https://sky-clock.netlify.app/ by Chris Stead
will nesting regular shop will stay after season?
the events are every 2 hours 
and will props come again at some day?
the rotating props from counter someday soon, the season furniture might take ~2 years until it returns
How much are the rainbow shoes
20$ + 75 candles as gift
!patchnotes - see regular patch notes (not hotfix) from May 23rd, scroll to Days of Color. 19,99 USD
The patch notes for the most recent update are always posted in #news. You can also find them at http://bit.ly/sky-patchnotes
Thank you
What do I need to do to complete a constellation?
buy everything from the spirits except second wing buff
Do missions in the area also count? (Missions from spirits.)
Spirits with missions (they are called season guides) are not part of any constellation
Okay, Thank you so much, I was worried I'd have to do far more to actually complete things in an area. 
Small bump bc I think I asked in the middle of a complex issue 😅
I think it needs the red cape only 
I am not sure if any cape but only the colour matters.
hii where is the rainbow from gw today?
Ark
ohh alright, ty!
season furniture all I've by now, only some regular furnitures I don't have 😄
last year it counted as orange (there might be changes tho, e.g. journey cape was colorless last year)
see here in SKY wiki https://sky-children-of-the-light.fandom.com/wiki/Days_of_Color#Cape_Color_Categorization
what does collecting those things in the race give you?
more wax
You get 120-160 wax at sliding race,
120-165 at flying race,
150-300 at yeti race depending on how many light fragments you collect
oh sorry i meant the days of color one, the ones shaped like the season of flight symbol
but i didnt know that either so thank you 
or did you mean the Days of Color race? That's just checkpoints for you to catch
oh ok
Thank you!
Sry but where is the rainbow in golden wastelands???
Forgotten Ark
Thx!!!
Hi! Where do we get the hair tint spells? And is it random or can we select the color?
i saw someone glowing blue , how is that possible?
does anyone know how to complete this spirit? after i finish dancing and go to the center to touch it, it dissapears
The color changing geyser at the event area temporarily dyes your hair a random color for free, the spell for a random color can be bought from the spell box beside the NPC guides in aviary or at the event area.
i believe it’s random, but a few free ones are in the days spell shop! you can also get half hour hair tint and matching cape spells at the color geyser
Oh okay thanks y’all!
That's not a regular/seasonal spirit and is a part of season of dreams quest line.
This spirit is from a quest, you can just complete it once and it will count as completed
There is a rainbow glow spell from the spell box beside the NPC guides in aviary or at the event area.
does that mean i can't complete it
is it four rainbows a day for the days of color tickets?
You only need to follow the trail if you're trying to complete the quest, there is no such burning mechanism here.
it comes back after i complete it
That's how it works!
You can repeat it any number of times.
it comes back because its a quest from the season of dreams, not a normal spirit
For the days of color capes-- do we need to wear the base capes or can I wear any cape as long as it matches the color?
any that matches + rainbow capes match all colors
Hey question,
the spirit guiding the color light activity mentions u either having to change cape or jump to geyser to change cape color,
I saw it work on hair color, but shouldn't it also paint/tint cape? I tried with base white, Alchemist and Thoughtful Director capes but they never visually changed, and I swear I saw in beta vids they were changing colors/tints
Why does it say join not available in the race at the top of 8 player puzzle area
You have to wait till the active race is finished.
the geyser gives 3 spells yeah. hair tint, cape, and trail. But the cape one doesnt really "tints" or splashes a tint on it. Its just like a base cape with a set color on it..and everything else u see in the beta sometimes get scrapped in live. I dont play beta so idk if somethin like that really happened but if u dont see them in live then yeah..got scrapped...didnt reach live
Does chibi fall consider as exploit? I suppose - no, cause people talk about it pretty openly. Than what's the difference between this and other exploits?
Nooo I wanted my ugly ahh tinted capes whats the point of colors now if i cant show my ugly tinted capes

Chibi fall is well, tbh its just accpeted by devs to be part of game mechanics, guess it being canon makes it different
Exploits are more categorized for an unfair advantage over other, chibi fall is p much avaiable to everyone in the game.
It's considered as glitching, devs patched chibifall some time ago but brought it back to the game (at this point is more like a "mechanic" more than a "glitch")
I already have a Headpat Emoji Nova
I am not in the server anymore 
It counteracts the gamebreaking bugs that get introduced occasionally 
So it's mainly about "acceptance" 
Don't remember that ever being a thing
It's more an glitch than an "exploit" the difference being that this one only allows you to access some areas quicker (like behind 2 player doors) or non intended areas (like OOBs), but it is considered as an exploit when you use it to access certain areas that need other cosmetics (like the Nintendo area or the office) 
Chibi fall is accepted in the same way that flying over the broken doors in forest is!
Hello! Sorry, this explanation is old but you can still check it! @drowsy ocean.
There are also numerous statements from a moderator (specifically BoatGirl) found through Discord search indicating that TGC allows this because it is beloved and well-known in the community. It helps players with shortcuts or exploring out-of-bounds areas, as long as it is not used to access paid areas or exploit the game. The chibi fall trick is a bug that TGC can fix anytime, but they permit its use as long as it is not abused negatively.
More info here from TGC staff Sagomay: #questions-and-help message~~
3am braincell, sorry I can't construct good sentences rn~~
NOT THE HYPE EMOTE AGAIN PLS AHDBAHSDBXHASBHC
Hey, ppl, my friend asked me if block list in Sky has a limit for the amount of people in there. I said that there's no limit, but just in case I want to double-check.
!er ~~idk what day is today, don't mind me 
Hi Moi, and hi Nova
also Hi Hector and AL ~~
The Eye of Eden resets once per week.
Next reset happens <t:1719730800:F> (In 4 days 12 hours 52 minutes 37 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
no limit..its the only way for us to pretty much "unfriend" someone.. 
Is the rainbow thing broken? The orange is loaded but not activating the wind that takes us up
it's bugged for a lot of people apparently. try these #seasons-events-chat message by AL and also report it as bug #report-a-live-bug
hello, i was login my old account on Apple ID in ipad, it seems that my collectibles and Levels in the game are missing. How can i get it back 🥹
I have a huge issue with an iap I bought and I contacted support through both in game and web form and haven’t heard back from sky. Is there somewhere else I should be contacting them?
oh okay, it did work earlier this morning, so must have started sometime today
Nope, if its anything about an missing IAP then you can try using the restore function 
when did u send the tickets? support reply takes around 3+days..
Kind of. I purchased rainbow headphones but instead received rainbow pack 😦 hopefully part of my money from the purchase still gets donated too once they (hopefully) fix the issue
It’s been a day so I guess I should just be patient
I would suggest using restore in that case, it can hopefully help you sort the IAPs and if not then you can wait for the response from support team.
What is the restore function?
yes ^^ theyll reply to u soon dw. Goodluck
why does the rainbow take so longggg
It checks for any purchase made on acc if at all you're missing any. You can find it at the extreme right in the in-game shop.
Okay, thanks. I’ll try it
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
how long..i mean what are u doing? If youre trynna build the bridge on ur own it takes more time than doing it with others...but if u mean about the wind thing at the center that takes u up the sky...its bugged for some...u can scroll up a little here to see a link where u can read about sample fixes to it...
How do you get more rainbow tickets (or however they’re called)? I’ve seen people already wearing the things from the color guide, while I have only got 10 (collected from yesterday and today)
Some people could've used spells of the items to preview wear them for half an hour, however you can also purchase more tickets for ascended candles or regular candles at the spell box in the aviary event shop
~~helloo nigel
~~
Ty for the info 
When does the current season end?
It lasts until the end of june 30
Ty!
Why isn't it activating?
Go home and wait at least for half minute to reset the area and try again
Already did
Also #report-a-live-bug if you have time for it
we answered u in #seasons-events-chat chat too..what oh wait its a different person lol
Try using any of these workarounds by AL #seasons-events-chat message
Here only one is active unfortunately. Need to activate both beams, alone it takes up to several minutes
Yup, different person : )
yep
I PRESSED HOME, AND CUTSCENE ACTIVATED
It also prevented me from actually TP home but bruh
Btw, is there any point in doing race besides just curious about your personal time?
How to find guides created by clement?
If you win the race you get an temporal medal spell, you will also get a clam with wax at the end of the race 
Honestly i believe some people have some kind of document with links to all guides xd
You get a wax clam after you finish it
Open discord search bar, type: "[topic you're looking for] by clement"
Some people do it for the fun 
There is this moth guides compilation with guides by Clement and others #questions-and-help message (compiled by emma)
Oof
does anybody know how many AC you get per eden run? is it dependent on your WL given or is it random? 
i just did a full trip and i had some multi-hundred number of wl and gifted to every statue, even the ones in the water. I got one singular candle, less then a shard. last week i barley lit half the statues and got like 4 or 6, whats going on? 
It depends on how much light you give a statue (.25 per statue, 63 statues add up to 15.75) but you only forge one candle at the end of eden while the rest is given to you automatically in orbit. Very odd though, someone else reported something similar, maybe try restarting the game to see if your count goes up?
definetly do report in #report-a-live-bug
How long is the cooldown on the Little Prince figurine with STAR?
my only thought is that, while going through orbit my game suddenly crashed (on Pc) and maybe it didnt save my previous count and just gave me the one forged candle (which is LAME but not much i can do abt it then
) thank you kal 
Wouldnt exolain why you only got 4-6 the other time though
Besides, usually your progress is saved even if you close the game, that includes your AC so it most definetly is a bug in my eyes
But yeah, unfortunate situation 
i think the last remembrance quest might be bugged for me? i can't follow the spirits bc there's no icon that appears above them
Hello! This quest seems to be bugged for many players. You can try using this workaround to see if it helps: Remembrance Quest 5 Workaround by Plisuu #questions-and-help message
Also, have you attempted toggling the preview/editing mode? This solution worked for me and others in the past, though it's uncertain if it still applies to the current patch. If that doesn't work, you can still check the link above for a potential fix! 
is there an up to date map for ||eye of eden statues||?
They didn't change afaik so still up to date
Eden map by BATTM
#eden-spoilers message
Eden map by Chancery
#eden-spoilers message
No matter what i do it still wont let me give the iap gift to my friend. I already payed but it wont give it to him i switched devices i Restarted tons of times idk what to do

when next ts
Hello, @tall rampart ! You are not alone in facing this problem, as we have received numerous reports regarding IAP gifting issues. I encountered this problem myself a few hours ago and reached out to support after trying all the listed steps here. Feel free to try the suggestions provided here to see if they resolve the issue for you. If not, please reach out to support for further assistance.
4 of july iirc 
why the emojis, I don't understand Help IM NOT AMERICAN
edit: I didn't even have to ask my question, just scrolled up, tysmn@muted violet 
does anyone know whens red shard ?
no shard today
~~It's American independence day. Lot's of fireworks
~~
when’s the next one? tomorrow?
I'm getting concerned with the warning note that's been sent to my account about hacking, since I don't have any third party apps used and idk if the friends I've interacted with do
yes, but is a black shard
Red shard in two days 
Tomorrow is black
The next Red Shard will be on Thursday at the Treehouse
Uh items pic?
!support
A wave of bans and warnings seem to have gone out recently. If you think you received one in error, please contact support 
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
thank you 
Ooo thank you!
your page is probably not loading ¿ heres the icons
they are there for me. maybe reload the page or check your internet connection?
Sad nothing matches me only the dark rainbow cape
where is the wl here
here's clement's map of the abyss location
:
#seasons-events-chat message
There's one in the tower, and one down in the eel tunnel behind the grate.
What is the likeness of getting banned on sky?😔✊
If you break the Terms of Service then yes, you will get sanctioned by TGC and possibly get an account ban. There is no "likeness" to get banned if you don't break the Terms of Service 
What are the times for grandma wax
!grandmawhen ⤵️
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
Does accidently activating the guidelines reminder thingy like have to do with the terms of service?
Also where can I check the terms of service? I don't think im very familiar with them😭😭 (I think this is the 3rd time I've asked abt guidelines. I'm a bit paranoid and terrified of loosing my account😭😭)
+5 minutes 
The (rules of conduct) warnings are just a reminder, and also a bug because they are more sensitive, Here is a message from Nakoa (a TGC staff) about the warning(s) you received #questions-and-help message 
You can also contact support (as suggested by Nakoa) to see what triggered the warning or help with making the filter better 
~~moi you type fast
~~
Copy and paste
?
It was a copy of a message I sent in the past
, but I do type fast in Spanish
(not in english because my brain can't)
Does anyone knows when there is "Obtain 3 props from nesting workshop" then where can I buy them and which one are those?
There's a candle cake in the rainbow island right? I can't see it but someone who's with me can - is it a bug?
U need to buy 3 items from nesting rotating shop, it's in front of the guide that gives u seasonal quests (but not in their own tree)
So I have to buy those items that are for normal candles and hearts?
probably a bug, its seems pretty common since other people have been asking abt it as well, try reporting it #report-a-live-bug
anyone else experiencing the rainbow elevator not activating? or know of a way to get around it ?
Helloo, I bought the hair tint spell but it isn't in my inventory? How about my ticket?
Does this bug appear when u dont join the activity with completing rainbow puzzle? Or is it unconfirmed?
is it normal to get completely frozen in place after reliving a spirit?? i know it does for a few seconds but im literally stuck i cant move at all
ah minimising the tab fixed it nvm
I did the puzzle. The cake didnt appear to me
have you tried re-entering the game ?
Try using any of these workarounds by AL #seasons-events-chat message
I had the same problem earlier, but i went home and used the return shrine and it showed up the second time for some reason. Maybe that will work for you.
wheres this wl
I remember this bug appeared at the start of the 9cd season, which caused much chaos, but now..?
its a bugged wl, appears in map but doesnt exist
ohhhh 😭😭ty ive been trying to find
I have just now, but it's still not there.
oh its completely different to that
you know how you light the spirit after doing the memory, they do their emote, you copy it and for a couple seconds after you cant move, then it lets you?
that happened except it didnt let me
Hallo for the trail and hair spell with 3 dots in the top right corner, is it a permanent spell like the height spell?
At 9cd it was the same: it didnt let u go. Spirit's light going into sky and you cant move at all, only restart game would help
Helloo, have you bought it? if yes have you encountered buying it but it doesn't appear in your inventory?
Where is the rainbow?
Yeah it’s in my inventory I bought it twice so I got 2 purple and 2 pink (same for the trail spell but I already had some so I don’t know what I got lol)
the daily quest rainbow is in forgotten ark
Tysm!
Are u sure that it didnt appear in your inventory? It's really easy to lose spells in big spell store. Or may be you r already using this hair tint spell?
will any Aurora spirits ever return 😭
yeah i remember that
the camera here stayed stuck on me, though not the spirit
i think the reason i was stuck is because i needed to press the button the do the emote but my camera was facing the wall, so i couldnt move and couldn't see the emote button
yes the spirits will return as a ts somewhen 
As travelling spirits yes
did you by any chance skip the cutscene of the spirit?
I suppose u need to report a bug, but, just in case, which spirit occured bug for you?
100% sure, I'm not using one right now, and my inventory is literally so little that it won't be hard to find them.
it was my first time reliving it, so nope
i think the camera just glitched into a weird position
one of the prophecy ones i think air?
probably when you tried to revive the spirit the spirit put the camera in the wall in accident lol
is it for real that there's no permanent hair tint? if yes why not 
If you'd like the ability to permanently change hair color you can leave feedback.. 😅. These spells are just for days of color special event
seems like it
the camera does like to be in the wall
No permanent hair tint spells available.
Because TGC didn't give us permanent spells.
We are not TGC members, we are players just like you.
Feel free to leave feedback #live-feedback 
yes theres no permanent hair tint, and we dont know the dev reasons for it ( atleast for me i like all the hairs being the same color and i feel like permanent hair tint its a lil too much
)
(Not a question, but I just wanna add a Lil thing djsjaja, I'd like to see black hair on sky kids, maby in like a season of darkness/corruption for like corrupted sky kids or something)
About the resize permanent potion, is the probability like this? :average size > small > tall > small. I bought them earlier and I'm still salty about the fact that I became smaller than before.
It's random. For example: my friend constantly getting high-high-small and I always get small-small-high, so there's no such a rule
can u help me get all the winged light
Sky down?
everyone here just egoes mean all im asking for is help
Try to check #looking-for-group-live channel, people sometimes offer winged lights runs there
I am done with sky for today
What... what's that supposed to mean?!
looking for group channel is the way to go nod
Is the money for days of color being donated any where this year? (like they did with the Trevor Project )
you're being unnecessarily rude about it. people will always help when they are able to, it seems the server is a bit sleepy at the moment though
They are doing the Trevor project again this year!!
from charity cosmetics, yes. not sure if we already know to whom exactly. might be worth checking the blog/patchnotes. i don’t remember if it mentioned it 
If you're getting server errors, it's likely a connection issue. Check your connection speed at https://www.speedtest.net/ (if you want to send screenshots here, block/crop out your location and IP address). Tib recommends 30/30 ratio (30 mbps download speed and less than 30 ping)
hi christian

Why is it that even tho both colors are complete the thing is not turning on?
i have two different things listed under display adapters and thatskybot does noooot like how long these things are
Try using any of these workarounds by AL #seasons-events-chat message
which display adapters do you mean? iirc skybot asks you about your CPU GPU and uhhh smth else
(for everyone: pc bug report i suppose, if you write too much it says smth along the lines of woah that’s too much)
i dont know what kind of hardware my pc uses, so i googled it and google said to look under the display adapters tab in my device manager for my gpu, and i found my cpu in the device settings. but there were two different things listed under display adapters with equally long stupid names, and thatskybot didnt like it
i managed to shove them both in there at the end, but i had to shave off the ghz reading on my cpu. adding anything about my ram was out of the question
have you checked how other people wrote it in their reports? #bug-reports-pc
if not then might be worth to give it a try, if yes then maybe try asking in the pc questions channel and linking the messages you already sent here (so you don’t have to send it again) 
ohhh its a formatting issue. o7
until when are days of color?
7 of july
thank u :D
no you can do it more than once, try restarting your game and trying again
Ok
Tysm! it worked
So when you have more arrows, thats when you get the most wax from candle
As it lowers to you'll earn less wax from the candle you collect
- All About Chevrons by Art: #questions-and-help message
All About Chevrons (by Art)
#questions-and-help message
(Note that the numbers are a bit misleading and the first five candles are 94 wax each, see Daily Light Collection Progress Chart by cmo #questions-and-help message)
yeahhh.. I figured that out the hard way 
why cant i complete the aurora thing in valley of triumph? im completely new and i just started 3 weeks ago and it says to prepare for a voyage through music
You need auroras special cape for the last mission, you can ask someone who has that cape to let you in: #looking-for-group-live
!aurorawhen these are apparently NOT the concert times. Well oops and thanks Skye 
!concertwhen
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
ooh okay, thank you so much!
~~Kaaat
😭 ~~
In my defense, I barely ever use that command
(and why does it not have a joke answer yet?? Bet this happens to tons of peeps)
Assuming you buy the pass for a season day 1, and using season of nesting as reference;
How many days of dailies are you allowed to miss before you are locked out of the ultimate reward?
I know they're tight with the wiggle room, but I'd like to know how tight
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
For Nesting it was 17 days 
Season of Nesting Currency Calculation by Stoat
#seasons-events-chat message
No kidding, that's convenient; thank you for that!
this swearing stuff is getting ridiculus. Last time i said u look like an egg in chinese and its red. now im describing someones sexuality (i said the word lesbian) and i get instant swearing notification???????
i swear to god if i get banned im gonna refund all my IAP u dont deserve my money for this shenanigans
At this point, all we can do is leave feedback and contact support about the false positives. 🍀
I think you're okay, man; despite the scary nature of the warning, harmless false positives like that shouldn't comprise your account at all
You will not get banned for saying filtered words! 
Chat filter just gone rogue recently.
Pls open a support ticket to help them improve the chat filter, see here by tgc staff Nakoa #questions-and-help message
Rotations have changed, these prices and rotations are from beta and the chart is therefor no longer accurate
Nope don't refer to this pic and also delete it pls because that is not confirmed info. We don't know when until it's there
you can’t tell me to delete something off my phone. But thank you for the info 😂
Not from your phone, but from the chat. It's against server rules to post unconfirmed beta prices outside of beta chats
lmao press and hold it
Nah I meant delete your msg from this channel pls bc what Kosmo already said ^^
ok that makes more sense. Will do
Hello idk if this is an appropriate channel to ask about like the inability to find what account I played with back in 2023?😭
I have tried to log in with my Google acc because I remembered that I payed for the starter? Cape thing that cost 5 euros so I thought it was that account but now I can't switch google accounts to check what others I mightve signed in... 😞
How to switch Google account on Android by Kai: #android-questions message
Eughhhh thank you ill check
QUESTION
is the GW wl in the map bugged? i think i collected all wl in the graveyard but it still says there's winged light there 
Have you gotten all 6? The 2 in the first area, and the 4 in the main graveyard?
yeas 
Odd
There's no known map bug in in the gw afaik, id suggest checking the spots again just to be sure but if there's truly nothing else do report it as a bug
~~if we got another map bug istg
~~
this game is gaslighting me istg 
Hello, will I get the clothes the girl is wearing?, color guide spirit
There's two spirits, do you mean the one with the dark pants or the one with the jellyfish hair?
oh i completely messed their outfits up my bad these pants are from Rallying Thrillseeker
, you have to wait for them to return as a ts
Oh. okay thanks!
OK SO LONG STORY SHORT, i remembered that back in 2023 i sent my friend a add me friend code and i quickly skimmed thru mine and hers msgs. the link to add me i sent her acc worked and i added myself on my new acc? can i do anythign with the account (?) code (the string of numbers) to get my acc back orrrr
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
i also skimmed through my acivements on ym gmail accs/ google plpay accs but none of them had anything? is there rlly nothign i can do because my email accs have 0 records of anything related to sky besides the google payment for the starter cape
You can try the "restore acc through friend" process
Like, contact support on the new account (Acc B) and tell them how you named the friend (old acc/Acc A) in your constellation. They then can try to find Acc A and restore it
i told her to help me out shes installing sky on her phone rn
Ah well the google payment for the cape is a good start! When you login with the same email, you don't get into your acc?
alr tysm sorry if its a pain int he back i just have really bad memory 😭
!support If you have the digital receipt from buying the Starter Pack (such as the email you mentioned), you can forward that info to support with a request to find/restore the associated account. You can contact support either in-game on the new account you made, or through the website online. Good luck !! 
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
tysm ill try 😞 <3
Oh that makes sense, thank you 
Why is it not available?
You just need to wait a bit until the current race is finished
Where’s the map shrine in the gw graveyard?
Apparently it's like this for all players (info from wiki server), so TGC is either trying something new or it's a bug. Thought I'd put the info here
Hi, I'm new to the game and have a question. I just got to the last quest in the Aurora spirit and it seems like I need to go to the concert for it. Does anyone know where I can request someone to take me there or is there scheduled times for it?
#questions-and-help message Map Shrine Masterlist by Magica
(I hope this is helpful)
You can ask people in #looking-for-group-live to take you there.
For checking when the next concert starts, use the command !concertwhen (concerts are every 4 hours)
Thank you!
What color does the aviary ultimate represent? Or is it considered a rainbow cape?
is there a way to buy the rainbow glow spells?
Yellow i believe but i dont think we've had a way to test it yet - not rainbow tho
I believe you should be able to get them in the spell box in the aviary event shop
Does the bubble machine count as an early-test? Lol
It shows yellow when I get close to it 
only the placeable rainbow there
It does
yellow it is then
There's 2 spells with the same/similiar rainbow arc icon ^^ one if these is the placable prop spell, the other is the one you're looking for
I’m not asking for free spells. There’s only one rainbow icon that is available to purchase and I beleive it’s the normal rainbow since it’s called ‘placeable rainbow’
Yall what do I pay for the rainbow tickets.
Then no there isn't
From the best of my knowledge and people have reported that some items are blocked and unobtainable. I believe they said that with the clothing. I am not sure about the spells.
is grandma glitched
Yes.
You may see her in hidden forest and Avery village. She pops up anywhere there.
So yes she is glitched but she still does the free candle giveaways.
(No crash has been reported and it seems safe. She just pops up everywhere like a ghost,)
where's her cape
That’s part of the glitch she has been seen above her chair too.
..that wasnt an actual question, but thanks
!geyserwhen 
Sagomay
??!?
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
woah, hello there
how many times a day can i do grandma, gayser and turtle?
Gale has some numbers here
Social Light/Wax Limits by Gale
#questions-and-help message

speedy
~~
saving this link~~
I was backreading and happened to see this. For a bit of an explanation:
Chibi fall is a bug. A glitch, if you will. It's not an intended mechanic. It showed up one day years ago, probably the result of semi-related (or maybe even unrelated, who knows
) changes or fixes that interacted in really weird (and again, 100% unintended) ways.
An "exploit," generally speaking, is something that gives you an unfair advantage over other players, or circumvent the rules.
Using chibi fall to have some OOB fun is NOT an exploit. It's just using a glitch (bug) to have some OOB fun. So when does it become an exploit?
Chibi fall and any other bug become an exploit when a player uses them to get an unfair advantage over others or circumvent the rules. For example, if you used chibi fall to get into the Nintendo area when the rule is that you need to wear a Nintendo cape to get in, that would be an exploit because the rules for that area are that you need to pay for the cape (or hold the hand of someone who did) to enter.
This has been a public service announcement from your neighborhood TGC staff 
thanks!!
Is it possible to piggyback rocket to the space station in the office?

NOO SAGOMAY IM SHY
*hides*
~~contrary to popular rumors, I do indeed sometimes leave the beta channels!
~~
Yes, since they are actually connected, but it takes a very long time to get there
hi!!
Hi Sagomay
saving this for future reference 
Are we talking under 30 minutes or over
Anyhow, back to, uh, backreading.
By the way, if anyone else comes in and is asking about the rainbow puzzle not unlocking after fully charging the colors, please encourage them to send a bug report! 
Hope you all are having a good day! (apart from the rainbow puzzle randomly being weird, that is)

preparing to put it into link form for discord search purposes
~~ yummy info for me
~~
I'm afraid I don't know exactly how long since I've never done it myself, but it does take more than several minutes.
Is the festival tech in color area having issues? I have friends in the area but their names aren’t showing for me and vice versus. There’s tons of ghosts but none are named and were all standing in the same area too
Ghost friend names only show up if youre fairly close, or if you honk. Other ghosts, who are strangers, wont have names. Also, like around tickets, when approaching it the surrounding ghosts will disappear so the ticket is actually interactable
It depends on the fps settings too. Also there are wind walls, so you have to rocket into the right direction
Would chibi falling into a room behind a door etc. count towards that too?
We’ve been honking and no names appear. We’re not near tickets or anything either
Likely different mass-server instances then
That’s possible? Because it was always said to be just one mass server
Where was that said? It‘s always been several mass servers in festival tech, for the concert and so too
It's possible they are in a different festive instance since they can't fit everyone in such a small space without it getting too hectic. The Aurora concert actually had a second concert instance during the aurora encore because we hit the cap for one which was the record.
There's still a limit on how many ghosts or normal servers can exist in one mass server. I wanna say maybe 2000 but that might have just been the original concert limit, not necessarily all festival tech limits.
Maybe it wasn’t. someone assumed I guess and spread the info as one mass server
Why can't we see others' hair colour after they use a spell to change the hair colour
Wasn‘t it like 100 different mass servers or so?
probably depends on how many players exist in the moment (im only guessing)
I think I read 100 for the encore… also at least 1 million people watched it, so 1 million / 10k = around 100…
I hope they see this cuz I didn't ping
Oh i didn't see any specifics. You're probably right. I think i assumes two because i was either in the main server with nastymold or a much smaller server when i tried joining.
i might be remembering the test concerts!
Lemme see if I can find, I was there at the time
I see thank you for your explanations
It seems to be bugged. Please file a bug report if you have time 
Those doors don't require a paid cape. However please always check if there's other players that need help opening it (this is just my conclusion though)
Your welcome.
Not the same bug though (no crash, it just not visible to others)
It might be possible because they are trying to fix it, Not to mention the user didn’t say if they did or didn’t purchase the hair spell.
(Edited) “Didn’t recognize the person was you, I feel I have dyslexia OML sorry.”
#general-sky-discussion message
there was definitely at least 125, including the servers over and under 10k. likely even more for any smaller servers that didnt get as much attention or the bad connections as well
i changed the link cus this ones more clear
Which capes show completely black bubbles? (So far I've only seen the base black capes and the Mischief Web Cape)
~~Hi Pingubot ~~
Replying to this:
(Edited form.)
So the know issues from Sky are related to this and is being fixed, This does seem like a bug please report it in #report-a-live-bug to help manage this bug!
If you have any other bugs to report I strongly recommend you report it to that channel. (Sorry for the miscommunication and not recognizing the situation.)
I will ty slime
why are there so many people in the days of colour area that we can’t light up or interact with?
It's called the Festive Tech. Other players from other server instances show up for fun. They show up that way so servers and your phone won't blow up
^Also it's intended to be able to complete the Colours puzzles as more capes colours will be required in the next coming days
They’re farming wax there or do enjoy the pretty event Area
why me
Giving you source link regarding your information you were providing. 
in this channel we reply usually the op (who asked the question) with sources and occasionally say "adding to XY", but that's very kind of you thanks
/gen
~~My brain doesn’t think that way sadly.
I have autism and see things differently when it comes to helping people. And most judge about how I do it.
Sorry.~~
Bump 
Hi Tib 
dw now you know how! - and nothing wrong happened 
!turtlewhen
A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢
☀️ Event times : (These timestamps are in your local time!)
<t:1712562600:t> 》<t:1712569800:t> 》<t:1712577000:t> 》<t:1712584200:t> 》<t:1712591400:t> 》<t:1712598600:t> 》<t:1712605800:t> 》<t:1712613000:t> 》<t:1712620200:t> 》<t:1712627400:t> 》<t:1712634600:t> 》<t:1712641800:t>
Sorry Nigel you know I know some things but regarding cape bubbles I'm like John Snow: I know nothing
~~ Christian and I are discussing about that
~~
Bit of a newb question, I feel, but what are the "light buddies" things people keep talking about in #looking-for-group-live ?
Can't confirm anything, but I'd assume the tlp capes would also be black 
Kosmo, there are 2 definitions of black for the bubble machine LOLLL 
Let me move to #seasons-events-chat
Daily gift of light exchange. Not deep friendships, many of them become inactive but good for hearts. They are free and if you receive 60 lights any day that makes up a heart
Black bubbles..? Does colour of cape change the colour of bubbles from a machine..?
I also just found out that red belonging cape "isn't" red or orange
Oooh, quite interesting
Cape color does change bubbles, also shouldnt the cape be red?
it counted for the red rainbow puzzle for me yesterday
May be my rainbow pastel cape spell broke smth, but.. I am not sure
it would be so hilarious if they had added a shard schedule complexity logic to bubble colors
You are the closest one to the machine?
~~me when blue capes with teal bubbles LOL
~~
I wasnt talking about the machine here. I meant the red belonging cape usage on rainbow puzzle 
Oh oki bye 
Well it did work for me yesterday, so i think yours was bugged because of the spell probably
Has anything been said about tgc fixing the dumb racing doors in Valley? 🤣 its so annoying
theyre still working on it. #known-issues message
It was already a known issue before the update was out, so it‘ll very likely be fixed with the next update
Could anyone show what the carpet looks like in this week's furniture store on the coast?
when i try to gift a friend why does shop keeps staying on a loading screen?
likely a connection problem with ur device
but given the event is still fairly new i wouldn't be surprised if sky servers were struggling a little 
Hello, my friend has an iPad Air 2 with iOS 15, but Sky has stopped working, and every time she tries to access it, it closes and does not work. She also says that she has been playing it using this device for a whole year without facing problems, and she has an update for iOS 16, but she does not have enough space for it. Is there a solution to the problem?
Hello. I remember reading somewhere about only getting one ascended candle after finishing Eden....
Today this happened to me >_< I did well in Eden but only got one AC.
Later I tried with restart game but nothing. Only the one more AC.
Now I'm looking for that information or does anyone have more information or any Tipps and tricks please?
T T
By coast u mean? Beach at Treasure Reef for example?
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
Yea I figured that too a while after asking 😅 Dw I always help others.
Thank you 
series the backpack that remains when you equip the mat, I would like to see what color it is , I think I wrote the translation wrong sorry
Do I have to buy the season pass in order to buy stuff?
Only if you want the locked by season pass items or the Ults (if you are starting the season rn, it´s definitely not worth it ´cause the season ends soon
) Season pass are only for seasonal items and cannot be used during events, this also applies for basic game cosmetics or IAP´s
How many tickets can I take every day?
5
What to do in days of color besides collecting tickets and racing down the rainbow 🌈?
This?
yeess thanks ^^
What is the purpose of this/ what does it mean?
farm the wax from the islands or spend time with friends 
Used to be for rating the game, but they give you hearts instead now.
aah alright, thanks for the information!
After rating the game, it gives you a heart 
I see so many people/ghosts there, is there any crowd/group event running on certain schedules?
No, it's only because of the pieces of wax 
Is there a page on a wiki that tells colours of the capes at once or did somebody of our crazy infographics-makers made a note?
https://sky-children-of-the-light.fandom.com/wiki/Days_of_Color#Cape_Color_Categorization
someone linked this earlier
hope i understood your question right
Are you talking about this? 
If so, open the link above my message 
~~Aureee
~~
Anywhere I can see an image of this week's props,from rotation store?
#seasons-events-chat message by instant coffee 
Hi there! im sorry you friend is experiencing this problem, an iPad Air 2 should still be compatible with Sky regardless of the software update, please tell them to try following any of these steps to try fix the issue:
- Restart the iPad: this deletes recent app cache and could help to fix the issue
- Reinstall Sky: Try deleting the Sky app and then reinstalling it (Before deleting please save your SkyID you can find it on
System settings → Sky → Player ID) - Update the System: Ensure the iPad is updated to the latest system version available. For an iPad Air 2, the latest version should be iPadOS 15.7.2.
- Check Storage Space: Insufficient storage can cause data corruption in Sky. It’s recommended to free up at least 1-1.5GB extra of storage space and then reinstall the game to ensure it functions properly.
- Report the Issue: If none of these steps work, report the problem in the #report-a-live-bug channel.
last detailed message for today, my English gave up 
Thank you, Skye and Nigel, my tired eyes managed to skip it on the page

Shouldn't it be 4 items?
I need help with the tree house quest, I need two people for the quest
Is there a thing going with kind reminders rn ? I just saw a TikTok about it and a lot of people seems to get them for no reasons or multiple ones one after one after one (I can link the TikTok if needed.)
One item isn't being displayed because iirc, there's been a change to not show items that are in the featured section 
from nakoa (tgc staff) regarding that reminder #questions-and-help message
if you've received one, feel free to contact support to see why/help them improve the filter. it has been on the fritz lately 
No I didn't receive any but I saw the TikTok and it was surprising that's all 
cmiiw but i think it's slightly bugged- i got the red text of death yesterday for saying "i'm so sad i missed the yeti bro"
The censor filter is a mess too
You should post the message in #looking-for-group-live you'll have more chances to get people reaching out to help you!
By the way, speaking about kind reminders.. Is that a warning ? How many do you get before being banned ? Is there another type of warning or is that the only one? Idk if a lot of people will be able to answer it, I'm mostly curious
nakoa addressed that in the message i linked before 
Ahhh oops! I'ma read it then 
but to answer simply: no, they don't stack against you. they're simply reminders
I can help
So they might be another type of warning no? If you get reported for an example?
i haven't seen it myself but i'd imagine so? instead of "friendly reminder" it'd probably be like "warning" or smth. don't quote me tho bc i'm not sure
Shared spaces don't show up for me anymore, is it a glitch or is it some kind of settings issue?
I only see shared space spells from friends and users I follow, which is a glitch
thanks!
can you do the last nesting quest where you invite the spirits to your nest again if you already did it? i try but nothing happens
i feel silly again but how does the colour puzzle work?
Just match the cape with the colours there (red and orange are the only ones available atm)
More colors will be added in the next days 
You can use the wiki for more help with the colour of the capes
https://sky-children-of-the-light.fandom.com/wiki/Days_of_Color#Cape_Color_Categorization
how do I match the cape though?
Go to wardrobe and change in to a themed coloured cape, today s color it's orange 🍊
Just wait there by the Spirit till you see the cutscene
Just stand there with the spirit 
It might take a lot of time since you do need help from other players
Does the journey Pack come with the honk?
Silly question here!
I want to play with my friends that plays sky on the phone, can I play with them from my Sky PC version?
Yes! But you need to equip the mask and the base call (aka moth honk)
~~I just... didn't I just answer that question? -
~~
I bought and no honk is there 😭
Like said above, equip the mask and the moth / base call
Anyone wanna help me high five a friend in my nest lol?
Ask in #looking-for-group-live for in-game help
Thanks!
@muted violet @hallow echo heckin nothing is there
Equip the base call
Literally the first one.
I’ve been tryna see if anything would pop up for a couple days now still nothing
The BASE call
Please read the words we are saying
4 times we said base call...
can someone help get some more wls please
I THOUGHT IT was a separate call on its own erm I thought u meant that my fault 💀
#looking-for-group-live for in-game help
Is it normal for the color puzzle to take a long time despite both colors seemingly being charged (the gem is spinning for both of them)?
Been waiting over 15 min and it hasn't activated
Restart your game/head home and try the puzzle again
Alright, thx 
Sagomay asked earlier to submit big reports for this if you can 
(Big bug reports
)
It can take a while but 15m is a lot.
Does anyone have any idea of when the next coloring page is coming out
I have a feeling that we don't but I wanted to ask 
I'll do it while I wait 
Ah, the ones from #sky-coloring-pages ? No we don't
im waiting too
Where can I find the rainbow spells that make the skykids glow gay colors
I NEED them 
Pretty sure they are where the Colour guides / aviary spell shop 
Same icon as the Placeable Rainbow prop, but the description is different iirc

They are right next to spirit guides, on event area and the aviary
anyone’s honk working? mine doesn’t honk 💔
Hi! How long does a message boat lasts
2 days iirc
nvm i restarted 🫶
Is there a way to link my account from Steam to mobile if I started playing on Steam?
Hello
what happened to manta in the day of color area? i dont see them anymore
How to relive housewarming party
I came here to refuse the ban
will i get banned for getting too many language notices ??? or are they just empty reminders
They got eaten by me
I hope not bc I accidentally get notices
The rules of conduct message is simply a reminder, they do not stack
give them back to me plssss
You don't want it back after the eating
You can't, only the 4th nesting quest is re-playable
Where can I do this?
Noo I don't have 5 friends and I need a 5 person house party
!support - Keep in mind all bans are reviewed manually.
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
hey, where r the 3 cakes located in isle
Does anyone know how to get the kizuna ai cape and whatnot?? And if its like the honk where you only get it for a limited time?
Left cave of sand dunes , center of cave of prophecies , top of butterfly cave
Kizuna ai cape, hair and ribbon are a limited IAP, no longer available. The call is from a STAR keychain sold on thatskyshop.
Ahhh I see Bummer
ty tho!
Ok
Could someone explain why these temporary bans for 13 days?
Only Devs know the reasons for each account. We are players, just like you. It may be for any reason related to braking Game terms of service (TOS), such as exploiting in-game currency (hearts) or using third party apps that alter game behaviour.
What I can't understand is if the reason is to braking TOS, they're giving a second chance?
it could also be that you had x amount of reports made against you too ^^
or breaking tos like moon said 
but whatever it were ur account was looked over and checked manually and this decision was made from what they found.
you can always chat with support to discuss the matter tho! 
May be it is a warning...So if a player keeps incurring in more actions that brake TOS after this...it may involve a permanent ban later.
Thank you guys
Wait for the previous group to finish the race, the circle will appear back once they're done
someone else will already be racing
just gotta wait it out
it just appeared lol
purchased an IAP for a friend. they accepted, I was charged, but the candle never disappeared. trying to reactivate the purchase just says This In-app purchase is still being processed. Please check back later. It is now later. It is still doing the same thing
what's the max visual friend?
110 including favorites
110
thank you
Both of you try clicking on the restore purchases option and restart the game. Even if it still doesn't appear wait up to 24 hours, the same issue happened with a friend of mine and the item appeared the next day. If past the time the item still isn't there, contact support.
Does anyone know when is the next ts coming ?
4th of July
+ we still don't know which one
thanks will try
Hey, I'm having a bug where I'm not getting daily rewards for completed quests. It's happened two times before and lost me 8 candles already. I got one of the candles today but the rest just won't come.
Does anyone know if there's a fix?
How taller can I go from this height?
You can use this to determine where your height is and how much taller you can get if you’re not max height
Nathan's Height Measurement Tool:
#promote-your-sky-content message
http://skykidheight.com/
What is the spell that makes kids glow! I can't tell which spell icon to use
Chat can I buy capes from exclusive season spirits whenever I want or do I have to wait for the rng traveling spirit ?
whats the current max for winged light? (including buffs from spirits)
you gotta wait for them to return as a ts to buy their cosmetics 
does the next season start immediately after this one ends? or is there a period in between
theres usually a break of roughly 2 weeks between seasons
thank you
is the aurora concert seat broken?
So we can only buy regular spirits cape with hearts
but I hav no hearts
And I want capes now

isnt it been bugged for a while though?
why was the event changed from days of rainbow to days of color? in 2023?
i forgot why...
Should look like this: #screenshots-and-videos message photos by Lian
Does anyone know if the board missions for this nest season can be completed once the season ends?
Ooo I thought that was a placeable rainbow
Yes, it's a permanent addition that lasts even after the season ends
They both have the same icon! Many people have been confused by it (including me) 
Grandma is missing
Grandma just ended
Yeah the wax appeared but grandma was not there? Glitch maybe?
Common bug, usually happens if you arrive late
does valley twins have a name
They don't officially have name, but there are some from the concept arts that some players use to call them by. You can ask in #lore-discussion-spoilers for the elder names just know that they're not official
I've been collecting wax for the past hour almost (geyser + grandma) but it never increased???
It stayed the same
What???
I'm so confused
I thought the game was bugged so after geyser I closed and opened it
Thought it maybe got bugged somewhere since I still had the same candles quantity so I went to grandma. Now, I was expecting at least like the red dot to collect the wax/candels I was getting but I got nothing??? Idk it's weird to explain
I did close and reloaded the game again, nothing changed
Is your candle grey? It could just be a network issue
Nope
The wax collecting is stuck
It doesn't go up at all eveb after collecting ton of it
I'll try once again by collecting I think the only candle cake I missed today (little prince area) but idrk
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
So uh.. I take pictures like the picture #1, for a spirit task.
But it always don't work and write me what is written on the picture #2
The traduction: be sure that the monolithe is in the picture frame
How is it supposed to work 🥲
I don't understand.
But it seems like it's something that is supposed to be simple TwT
The wax increased as I collected the lighy from just one candle
It could also be my phone/game
I've been playing for hours and idk
Hopefully tmw it will be fixed
you gotta use the camera on your back
And our do we use items that are on our back?
open the emote menu and there you'll find the camera icon to use it
I don't know how I've been missing it for so long gosh TwT
hey what the heck am i supposed to do here?
It's ok, it happens. 
The star is a bit confusing haha. You don't have to actually go on top of the door, just in front of it
I should definitely wear my glasses more often xD
but ive done that :(
How am I supposed to find the traveling spirit if they keep traveling all the time ? Is there a GPS to track them ? 
Fly back down over here
Is the cure for me emote from the Aurora spirit not available anymore?
it sadly isnt 
i meant it wasnt but i couldn't figure out if yes or no would communicate that
Yes, not available anymore
Ahh that's unfortunate, thank you^^
but then what
Walk towards the eden door
oh i skipped the cutscene somehow
You prolly got there flying instead of walking
!ts
The next Traveling Spirit is scheduled to arrive on <t:1720076400:F> (<t:1720076400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
How long does it usually take for the bug report bot to send that DM?
It shouldn't take very long. Do you have your DMs open?
It usually sends it immediately, do you have DMs open?
||test||
||test successful @sterile fossil!!
||
I do, that's why I'm confused
Bot's working... Try reacting to the fire icon again
Got it! Thanks 🙂
If this is your first message in the server, skybot needs you to have the “Child of light” role in order to DM you, you get this role by sending a message in the server 
....that would explain it then. Woops
Does the rainbow race give wax?
Hi defi! Yes there is a clam at the end you can pickup!

Umm what is a 5 person nesting party?
5 players in someone's nest at the same time
(or do nesting quest 5)
Could somebody help me do the quests in the Dream Village for the Season of Dreams?
why is it that i friended someone in game via candles rather than code but i still cant see what they type?
chat need to be unlocked by candles
why is my color and my friend color not changing in colors?
Friending via Candles = having to unlock chat manually
Friending via Code = Auto unlocked chat
where's that option on the friend tree?
Hello! Is it possible to gift the rainbow earrings from days of color? Can't seem to find an option for it 
Both stand near the npc who sells it?
With ingame help requests we go to the #looking-for-group-live but I will be glad to help, send me your code in dms 
Gift to a friend
It is to the right of the Hug emote when you unlock it with a friend.
Unlock High Five -> Hug Emote -> Chat unlock 💬
Both players stand very close the IAP npc spirit, the one in the dark rainbow tunic. Gifter opens the receiver's friendship tree and select the gifting node, it's beside fistbump and the icon is a present with a shopping cart in it. The options listed should have the earrings.
Hi, I'm having problems linking Sky with my Steam account, the account is already linked to other platforms, but on Steam it just says "unlinked successfully" and I can't link it
Hi, try this guide 
Steam linking says Successfully Unlinked by Elysian
#pc-questions message
they havent been here yet and it wont work for em
thanks❤️
why isnt the color thing working for me and my friends?
Thank you so much!

Is there a pinned post somewhere I can read about winged light? Like the maximum and how to get more, what happens during rebirth/orbit, etc?
I came out of my second time in Eden with 17WL, I've collected all but one WL on the map, that's not in eden. And I know there's 4 in the void, but haven't had a shard to get those yet. So I'm at 118, will be 123 once I get remaining. 10 in eden so 133? How do I get 150 or 200 etc..?
should we relog?
Can you be a bit more specific? Do you mean the colour puzzle?
no the volcano
Can you see the colour on your own outfit?
Have we always gotten a little medal spell for winning a race or am I just forgetful
no
us three cannot i did it earlier and it worked
ill relog?
like anyone else getting it?
Yes, try that. So when standing in the colour geyser, you don't receive any spells at all? It should change your cape and hair
yesi did it earlier today but my friend didnt and suddenly we cant change color
so idk why it stopped working
Do wing buffs purchased from player friendship trees count towards leveling up your cape? This article doesn't mention them and says it's impossible to get to 13 flaps, but that doesn't seem right since you can buy buffs from player friends.
https://sky-children-of-the-light.fandom.com/wiki/Winged_Light
So what's the point of wing buffs in player friendship trees then?
Add more wings after your reborn
I've been trying to get to my 12th flap with them.
no, they never have. that's why it specifically says from "spirit friendship trees"
And how many wb do you posses atm?
So they do apply to it, along with other wing buffs
WB comes from Regular Spirit and Traveling Spirit
I have 178 wing pieces
I think the idea of the "Wing Buff" in friendship trees is more like you're putting the time and effort towards unlocking bigger milestones with your friend. No, they do not actually add to your wing count. Only ones from spirits will
why cant we see each others colors?
Which colours u mean?
Huh. That still doesn't seem right, but OK.
Thanks for clarifying. Guess I shouldn't be spending candles getting every friend to the first level not-buff
volcano for days 0of color
cant see other players colors like friends
#seasons-events-chat message
refer to this guide by AL
ty
(In all honesty I'm not sure why the geyser colour spells are not visible to other players, but it's a similar case in other events like the mischief cauldron spells etc).
What about hair tint spells not from geyser? We also cant see these tints? On friends*
How exactly do u get more wing lights every Eden run? And how many per run
By unlocking the WING BUFF from Regular Spirit and Traveling Spirit
Each wing lock
you unlock from spirits accounts for +1 winglight in Eden.
Thank u!
The more you unlock, the more wing you have
The more wings I have when I leave Eden? Right?
Moth here, is there a up to date beginners guide on the game?
Question for the nesting challenge publish 15 share space. Is it broken? I just made one at the store and a share space at Daylight Prairie. It didn't count for it
It has to be a spell, sadly. The shrines won't count 