so if you could please spoiler tag your message 
#android-questions
upper sailBOT
To spoiler tag text, highlight your text and select “Mark as spoiler”, or type || on either side of your text ||like this||
topaz reef
about the secret area: ||it's a replica of TGC's office in California||
cursive bloom
||you can also purchase the founders pack there if you want permanent access to it on top of it being a sign of support to the Devs||
tawny socket
Thanks guys
topaz reef
!betaspoilers
upper sailBOT
Content from the beta is considered a spoiler and shouldn’t be posted in this channel. To ask or post about it, scroll down to the beta-related channels like #beta-discussion and #beta-screenshots-videos. Thank you! 
topaz reef
please delete your message about it
onyx estuary
I see, thank you
edgy crag
And ask in #seasons-events-chat about season stuff 😄
topaz reef
thank you for understanding
onyx estuary
Will do! I think I scrolled past it 😂 thanks again!
compact current
yo
mellow moth
@prisma cosmos gotta do the pray emote for 60 seconds 
viscid sequoia
My graphics settings are kind of eeh and I'm hard locked to 30 fps
Please @ me
calm jetty
I tried linking my old account from my iPhone to my newer Android device with Google but my Google account accidentally got linked to the new account instead of my older account that I actually wanted transferred and it won't let me unlink it from the new account
viscid sequoia
I think that's a customer support thing
calm jetty
Well I think it's also Android related
calm jetty
The unlink button is greyed out and won't let me unlink it from the new account
topaz reef
yeah i don't think the unlink button has ever worked. I believe TGC is still working on that.
calm jetty
There's no webpage where I can unlink it from there or anything?
cursive bloom
You can delete the account from Google play itself
topaz reef
not that i know of
you might be able to unlink it by contacting support and asking them to unlink it manually
fierce flicker
@viscid sequoia tap the top right corner of the screen and then tap it again
upbeat horizon
Any new about resize potion didnt save bug ? I see alot of people report about it and i have the same problem
topaz reef
no news from TGC. it has been reported to them though, so i'm sure they're working on it.
upbeat horizon
Ok thank you just checking in. I want to be small again 😭
topaz reef
hopefully it gets fixed soon!
@upbeat horizon you may be able to recover your lost resize potion/s by contacting support
!support
upper sailBOT
You can contact TGC Support via the Support menu in-game. If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
viscid sequoia
@fierce flicker thx
fierce flicker
no problem
fast hearth
Why i can't skip any cutscene..... there's no skip option
upbeat horizon
i will do that thx 🙂
topaz reef
Mio, you need to have played through the cutscenes before to be able to skip them. they should only be unskippable the first time you watch them.
topaz reef
sounds like a bug 
violet ravine
Try tapping the top most right, might be hidden for you. 🤔🤷♀️
Or it’s really a bug
digital cloud
How do i get the beta version?
topaz reef
!betafaq
upper sailBOT
To join future beta invite waves, watch for announcements in #beta-announcements! Give yourself the beta role here by tapping the 
in #rules to be notified of important updates.
This command is for informational purposes only and not a replacement for beta slot alerts.
meager raft
👁️
topaz reef
hhhhhhhhhhhh
regal ginkgo
Do the resize potions work for you guys? I used one where it told me my size would be changed permanently so I became smaller and then when I reopened the app a while later to play a little again I was tall again 🤷🏻♀️
regal ginkgo
Oki yeah I did but it's not that important I just wanted to make sure if I'm the only one
modest saddle
hopefully it works for you!
regal ginkgo
Thanks^^
cursive bloom
The potions are currently bugged
modest saddle
sob
cursive bloom
People have been reporting it all day
fast hearth
Why so many bugs on Android
I don't wanna talk about those 30 fps leh
It was just released so i mean...
muted sequoia
I have faith in them
Not everyone is perfect
I'm sure with time they'll fix everything
fast hearth
Yep, when iOS came out it was pretty broken too, over time it got better
topaz folio
How do I change my language to english in sky?
stray tapir
How do I change my language to english in sky?
@topaz folio change your system settings
topaz folio
so that my whole phone is in english?
stray tapir
so that my whole phone is in english?
@topaz folio yeah
topaz folio
cant I do it that just sky is in english and the rest remains in my mother tongue?
stray tapir
Seems the game doesn't give you that option
topaz folio
that sucks
I know it works for ios (because I have ios) and I'm asking for a friend who doesnt have discord
stray tapir
Or you can root your device
But you won't be allowed to install the game
So no clue
warm granite
What minimum version of android is required to run the game?
I want to play with some of my friends, but I don't know which version is required ...
covert cosmos
8.1 or newer @warm granite
warm granite
Thanks! 
scarlet obsidian
I have a strong phone, but sometimes there are lags in the game, what should I do to fix this?
dusky topaz
velvet lake
cieee looping :v
signal sail
I RUN THE GAME IN ULTRA IN HIDDEN FOREST
FINALLY
SO GLAD THEY FIXED THIS
warm granite
My sister has a cell phone with android 8.1.0 but the Google play responds with that its version is not compatible ... Is there any way to install it so that it can play with me?
signal sail
Framerate drops for 5 secondes when I enter the area
But everything else works perfect :D
@warm granite I don't think :/
warm granite
No worries, thanks also. @signal sail
signal sail
But maybe someone has an another idea
Don't give up :/
young adder
Why is my daily tip always one day behind??
Ex: Today is April 13th, so why does it say Daily Tip for Sunday, April 12, 2020
reef reef
What time zone are you in?
topaz reef
the daily message has hiccups from time-to-time. possibly it's not being prioritised since TGC is working from home. we can forgive it the odd slip-up though i think.
vale gazelle
I have a lot of android friends that don't have sky in their app store yet. I want to help but Idk what to do haha. Does anyone have an idea of why thats happening?
near iris
Maybe it's not available to all the android devices
Something to do with compatibility I think???
reef reef
@vale gazelle I think there are plans to expand compatibility
cursive bloom
If an app isn't compatible it doesn't show up
reef reef
But it will be done in small steps
vale gazelle
Oh alright. Thank you!!
fast hearth
i think its not because the android version,its because the processor...
topaz reef
you can read about minimum specs required in the pins of this channel
vale gazelle
Thank you guys 
fast hearth
what are the new updates??
i didn't notice after updating
Performance improvement
I hope so
oohh
gritty barn
also to prepare for the new season
native vessel
will be more graphic settings details
fast hearth
Nop
native vessel
like be able to disable motion blur and shadows
fast hearth
ahh i thought they already fixed the issue on adroid users
native vessel
like be able to disable motion blur and shadows
in the lowest level
fast hearth
@fast hearth what issue
native vessel
I can't enjoy the game with this lag
fast hearth
Same buddy
@fast hearth about crashing. especially for oppo f7 youth users. the game keeps on force closing
I have Huawei
fast hearth
The game is not playable for me
native vessel
fast hearth
And I just want full experience
native vessel
i read before on Google skia option make the performance little better
but no difference 🤷🏽♂️
fast hearth
Lemme try
ember patio
native vessel
but you get it any way 🤷🏽♂️😅
fast hearth
I don't see any improvement
ember patio
anyone also have the same problem? (phone not compatible anymore with sky)
warm seal
Mine is pulling up a thing telling me to uninstall programs, even though i have 1.8GB free, and it says its fine on the not enough space thing
I think I'm going to wait on it a few hours, see if theres an error with the update and play store
iron karma
i read before on Google skia option make the performance little better
i thought openGL skia is a software renderer
anyone also have the same problem? (phone not compatible anymore with sky)
I do have the same problem but i wait for a while its pops up in the playstore
meager raft
@warm seal it’s recommended to have at least 3 gigs free for sky even though the game is around 1 gb because downloading and installing takes more space than the actual game
native vessel
i thought openGL skia is a software renderer
@iron karma
they are both
fast hearth
the game is still laggy in hidden forest, valley of triumph, golden wasteland and eye of eden after the update. 😦
amber egret
@ember patio if you’ve been playing and suddenly receive an “incompatible” message, you can try clearing the cache+data for your google play store app. Sometimes google gets confused when people update the software on their device 😅
iron karma
@iron karma
What is 4x MSAA in OpenGL es 2.0 apps?
Just go to the Developer Options screen and enable the Force 4x MSAA option. This will force Android to use 4x multisample anti-aliasing in OpenGL ES 2.0 games and other apps. This requires more graphics power and will probably drain your battery a bit faster, but it will improve image quality in some games
Should I Enable 4x MSAA?
Short Bytes: By activating Force 4x MSAA setting in Android Developer Options, you can enjoy a better gaming performance. It forces your phone to use 4x multisample anti-aliasing in OpenGL 2.0 games and apps. However, enabling this setting can drain your smartphone's battery faster.
Is OpenGL Skia better?
Skia is definitely capable of good performance, as it resolves down to OpenGL ... Hacker News. > Skia is definitely capable of good performance, as it resolves down to OpenGL draw calls, pretty much the same as Alacritty, WebRender, and now xi-mac
What is GPU renderer?
GPU rendering means, that there is used the power of GPU (Graphics card) for rendering, instead of CPU (processor). ... GPU rendering doesn't load you CPU at all - much faster work on your system. GPU rendering is incredibly fast and less power hungry.
What is GPU Skia?
The Skia Graphics Engine is an open-source graphics library written in C++. Skia Inc. originally developed the library; Google acquired it in 2005, and then released the software as open source licensed under the New BSD free software license.
Okie thank you!
native vessel
👍🏽
young adder
Any ideas why my Daily message thing is always one day behind?
meager raft
Daily messages are linked to pacific time since tgc is in California so you’re probably in a time zone that’s way ahead of that
iron karma
In the pinned message there are no specific details on the cpu need to be arm 64 bit ? so does that mean 32 bit supported? Only gpu support stated
native vessel
where is that written?
iron karma
where is that written?
it isnt written there
what i meant by no specific detail which mean there are no cpu compatibility restriction?
It doesnt include cpu 64 bit specs?
meager raft
Only 64 bit is supported
iron karma
Ah okay thank you 
native vessel
iam 3 GB RAM and still lagging 🤷🏽♂️
storm gulch
the game is demanding, i have 4GB RAM and it hardly handles it
meager raft
Then it’s down to the power of your processor
storm gulch
the devs are still optimising
meager raft
!iheartyou
upper sailBOT
native vessel
🙏🏽
hearty wraith
hi all, my siblings share 1 device. does anyone know how to switch accounts in an android device so they can play alternately?
We tried signing out google account in-game but it doesn't have the option to select a google account when signing in.
meager raft
You have to switch google account on your device
fast hearth
The game isn't optimized for android like it is for IOS, even with 6GB RAM it still lagging sometimes
hearty wraith
You have to switch google account on your device
@meager raft can you tell me which app to switch account?
meager raft
You have to switch google play games
warm seal
@meager raft With me mentioning before about it not wanting to install, it wasnt wanting to download the update. Its already installed with ~800MB and I have that 1.8GB free.
meager raft
You still need to free up space, when you’re updating you’re basically reinstalling the game
warm seal
It isnt nessesarily requiring me to uninstall other apps, and it says its ready. If i do uninstall an app for it, it starts to download but never actually starts. I will try to see if I can get more space on my phone and see if that works, thank you
hearty wraith
You have to switch google play games
@meager raft thanks!
fast hearth
My game still crashes on Hidden Forest entrance, I thought it would be fixed with the update but it's still the same, I can't even progress through the game if I can't even enter Hidden Forest
I contacted support and also reported the bug here
@fast hearth mine is in the eye of eden
Oh
Always?
Cuz mine lags like crazy when near the forest entrance and then finally crashes, EVERYTIME
Isle of Dawn and Daylight Prairie have no such issues and work smoothly, I know it's not my phone cuz it can run the game perfectly fine
winged shore
I remember that I can give my device specs if game is not compatible with... where should I?
median mortar
Ah yea that one took me ages m20
fast hearth
finally, was able to enter the hidden forest but still experienced a lot of crashes. :( also.. i cant go to the temple.. crashes after lighting up alk the candles of the last tower
thick glade
near iris
Wait a few more minutes
It happens to me too, it says 100% but the app is still downloading something
magic spoke
!er
upper sailBOT
The Eye of Eden resets once per week.
Next reset is on Sunday April 19 at 00:00 PDT (In 5 days 1 hour 11 minutes 48 seconds)
forest pawn
I had the same problem as well
I tried uninstalling and reinstalling but it deleted all my game data so don't do that!
tropic plume
connect to google or save your sky id before you do that
then you can recover your info
forest pawn
how do you find/enter your sky id?
hazy canopy
yeah it just keeps going
@sweet arrow it's 637ish MB
I checked
at least that's what the number on the play store said
tropic plume
!skyid @forest pawn
upper sailBOT
Find your Sky ID in-game: Tap the gear (top-right corner) > Account > Recovery Code. If you are unable to access your game, you can find your Sky ID in Settings > Sky on your device.
static ridge
The entire game is a little under 1gb. the initial install is 150mb. the rest of the files download on demand.
added some steps for folks whose devices were compatible but are showing no longer compatible after the update in the pins, but also pasting it here:
My device was compatible and now it's not when I tried to update
There is a known issue with Google Play sometimes showing devices as not compatible when they really are. Give the following steps a shot:
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “Settings” in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Restart Google Play Store and try reinstalling Sky
We are aware of some crashing issues, especially for huawei devices, we're working on a resolution as soon as possible, unsure if this will require a new patch or just a server update. Today's patch was finalized before these issues came to light. Keep an eye on #known-issues for updates
agile gulch
my friends crash between wasteland graveyard and battlefield....
topaz reef
it could be that their device is running out of memory (RAM). Try closing any background applications and restarting the game. This can occur on lower-end devices due to multiple applications running at the same time.
normal narwhal
Hey, I’ve been playing for a long time with an Iphone, and my friend has an android and she was supposed to downland Sky, and her phone isn’t very old, but it says that her device wasn’t compatible with the current version of sky, and we’re confused why isn’t it compatible?
topaz reef
it might not be powerful enough. you can read about minimum required specifications in the pins of this channel
normal narwhal
Okay, thanks!
wooden kayak
How do you turn off music in sky? It keeps overlaying over the music I'm listening to.
topaz reef
that's something that only works in ios for now. TGC is working on bringing the ability to do that in android.
short oyster
My game isn't updating
I've downloaded it 5 times to 100% but instead of installing it just starts to redownload
rip 700mb
topaz reef
is this happening when you're trying to install the app, or when you're trying to download levels in-game?
topaz reef
ah. that sounds really frustrating. maybe there's something going on with your internet connection
short oyster
But it downloaded...
topaz reef
that's really strange
short oyster
Yep
fast hearth
@fast hearth Really you can enter the forest, mine still crashes at the entrance :(
median gate
is the game still crashing for android after the update?
fast hearth
@fast hearth yaa. but still crashes. i cannot enter on the next constellation.
crashes a lot.
this part.
I can't even enter
How will I ever progress
same. I cant even tho. haha.
I'll wait till the devs say something about this specific bug I guess
Mine crashes here always at the entrance, my phone has no problems cuz other two maps have no issues, not even a network error, just lags like crazy and then crashes
static ridge
what's your device?
fast hearth
Oppo F7 running Android Pie
static ridge
the crashes seem to be related to certain Mali GPUs we're still working on a fix.
fast hearth
yaa. id loved to roam around the forest .. looking for stars. but.. i have to avoid the parts where i lag so much .. to avoid crash as well.
Oh so GPU is the issue I see
@fast hearth same phone model
Oh I see haha
@static ridge ohhh
Guess I should have bought a phone with SD Chipset
prisma cosmos
mine is mediatek p60 i guess
prisma cosmos
i > mine is mediatek p60 i guess
@prisma cosmos i mien my gpu
yep mine is also oppo
oppo f9
fast hearth
Guess we Oppo users are unlucky
prisma cosmos
yupp
fast hearth
My friend is throwing salt at me by sending screenshots of Hidden Forest 😂
prisma cosmos
at least u can still go doing candle run at isle of dawn and daylight priae
short oyster
You guys can't Enter forest?
prisma cosmos
yes
short oyster
My problem is game's not updating
😂
Now I've downloaded it 7 times
It downloads completely and starts to redownload
static ridge
sounds like there's some bad data cached, causing it to hang. Make sure your account is linked to google from the support menu. then clear cache+data, uninstall, clear cache on google play. Turn your device completely off, and then reinstall Sky.
fast hearth
@static ridge I hope you guys keep working for a better performance on Androids cauze I'm about to buy a new phone just for this game 
topaz reef
tgc will continue to optimise for android
by the way, there’s no need to ping community devs unless there’s an emergency (or they specifically asked you to)
fast hearth
It's a emergency!
static ridge
it's not an emergency, i promise you.
short oyster
Oh
I'll prolly have to do it tomorrow
I used up more than 1gb today on updating...
fast hearth
static ridge
we're making incremental optimizations with every update.
fast hearth
We hope so
short oyster
What are the other things I can't do without updating?
Except play with friends
fast hearth
On Huawei devices the game is unplayable. I have one 
static ridge
eventually we'll force an update, things may also become broken.
Pearly, there really is no reason to @ me unless specifically instructed to do so or someone is doing something inappropriate that got past the filters and there are no other mods around.
many Huawei devices have low-end GPUs and experience incompatibility or low framerate. We're doing the best we can, but there's only so much we can do.
prisma cosmos
Thanks... we appreciate your work... we will hope and waiting from you guys
topaz reef
tgc is always optimising with every update. if Mali G72 has the power for 60fps, then it will probably be capable eventually, but optimisation takes time.
topaz reef
i'd wait and see what happens, it might be downloading all the levels on top of the base game files.
if it gets much over a gigabye, then something's probably gone wonky
hexed void
In notification i got this
When i open it it's already cross rhe update size so let's see wt will happen after it's says 100% in notification area
Hi, how big is the update exactly? Kinda confused cause it just keeps going
@sweet arrow did your game updated ? If yes how much size it is ?
hardy zealot
Around 800mb
hexed void
Ohh
sweet arrow
@hexed void it did update but I didn't look at the size after it passed 500 mb
@hexed void it did update but I didn't look at the size after it passed 500 mb
hexed void
Okay
obsidian briar
When I updated it was 81.37 mbs
But my problem is still not fixed
When my player enter into hidden forest my game crashes
😔😔
polar frigate
Is there a way to test this game on other platform not officially supported by the play.store? I've an Nvidia shield tv and i would like to play this on it
I tried installing the apk but apparently the resources of this game are segmented in several packages and i don't know how to install this without the playstore
true stratus
Does the Live and Beta client share update files? I have updated the Beta || for the Season of Enchantment || and I have been reading the changelogs for the current patch ( v.0.9.0 148626) and something caught me eye.
`New Additions and Changes
In our continued effort to enhance new player experience we are making improvements to the following:
Constellation Menu
If you have not collected every Expression from a Realm. The Constellation Menu will show you how many Expressions you are missing.
Once all Expressions are collected, the Constellation Menu will show the completion percentage of items you have unlocked for that Realm.
Improved visibility of the Elder Star in each Constellation, functionality has not changed.
These changes will also be reflected in Seasonal Constellations.
Isle of Dawn
Moved the first Winged Light from the ledge of the first cave when you enter the level.
Other Changes
Golden Wasteland
The first area after the social hub received a makeover to accommodate the upcoming Season. The boat will remain inactive until the Season of Enchantment begins.
Home
With the coming of Spring, the Ice Rink will be retired and Home will return to its original appearance.
`
I find it weird because these changes have already been applied to my Live client v.0.9.0 (148324)
edgy saddle
!betalive
upper sailBOT
Beta and Live versions of Sky are completely separate apps. Progress/purchases in one have no effect on progress/purchases in another.
true stratus
So the said changes were already applied in 148324?
edgy saddle
yes
edgy crag
@polar frigate you don't install sky except through play store
waxen portal
i have a glitch where i dont get any hearts? ive finished the game once already and regularly recieve hearts from players and spirits but my actual heart thing doesn't increase
polar frigate
@edgy crag yeah, i noticed, tried and failed... Is there a contact to ask for new device support?
edgy crag
Partial hearts are received through friend constellation. 1/60th heart per light. Possibly you are confused about when a full heart is supposed to be received @waxen portal
waxen portal
nono, it doesnt increase at all and hasnt since i started, ice been stuck at 3 hearts
edgy crag
If play store reports your device is incompatible, it may be unlikely that support will be added. @polar frigate one of the biggest limiting factors is gpu
@waxen portal if there a blinking red dot on the heart?
waxen portal
nope, no red dot
polar frigate
the tegra is not enough? the latest version not even the switch has?
edgy crag
I can't say specifically what hardware or software combination is causing trouble for you FenriX, but check the pins for some additional info
eli, account problems like currency balance will best be handled by in-game support. If you can screen record to capture a time when you're supposed to get a heart, but the counter doesn't increase, that would probably help
polar frigate
i already did, i was looking for a contact to ask for new devices support
waxen portal
alright, thank you :)
edgy crag
You can drop your device specs in #live-feedback . I'm also not sure if rooted devices are excluded but that wouldn't surprise me. @polar frigate
polar frigate
thanks!
frosty flame
Hello I’m trying to teleport to my iso friend and she has already updated to the latest version, but it still says can’t teleport because your friend has order version? Anyone has the same problem ?
slim sun
hello I can't download Sky when I've got an android version 9 that I have to do?
keen dock
Did you check the requirements?
You need a compatible graphics processor like Adreno or Mali
keen dock
Exynos chipsets are supported 🤔
Check the pins tho
It could be an issue with Play Store
Try to clear its cache and data, it will only reset your Play Store settings dont worry
slim sun
Okay, I'll try.
keen dock
If it still doesn't work then you can try contacting support I guess
Good luck anyhow!
slim sun
Thank you
real veldt
||Can anyone tell me why is eye of eden sometimes only have a little amount of the light kids that can be help?||
topaz reef
Kenzie ||it’s because if you help some light-kid-statues and then go to eden again later, those statues won’t be anymore because you already helped them. but all statues reappear/reset on sundays.||
real veldt
ahhhhh Thanks a lot, so doesn't it means ||we can only fully clear the eden once a week o,0||
that's sad v-v
dusky ridge
You can go to eden as many times as you want. But ||if you go more than once before it resets there will be less statues||
magic sluice
Sorry to enterupt but my friend wants to download sky but she has iOS 7.0 and she doesn’t know how to update it neither do I so I was wondering if any of u know how to update android
Anyone?
fathom radish
Sorry to enterupt but my friend wants to download sky but she has iOS 7.0 and she doesn’t know how to update it neither do I so I was wondering if any of u know how to update android
@magic sluice same problem
cursive bloom
Theres always a category in your phone settings that's there just for the os update
If there is no special category it's in the about phone one
wise monolith
so these GPU supports 60fps, does that also mean the graphics will look very good as well?
cursive bloom
I have Mali g76 but there's no 60fps option
cursive bloom
Yes
cursive bloom
The ones on the list
wise monolith
why did you delete that-
small cove
I have a Razer phone 2, can do 120fps,
wise monolith
wait what
topaz reef
there is no 120fps option for sky
small cove
Yes
wise monolith
is razer phone 2 better than iphone 11 pro max, gaming-wise?
cursive bloom
Ofc
cursive bloom
There's a lot of androids that are way better than iphone
wise monolith
right
small cove
Personally, every android is better then Iphone
wise monolith
how's the battery? and i'm gonna guess the camera is just decent?
topaz reef
let’s not start that debate
wise monolith
i assume gaming phones don't really have very good cameras?
small cove
Battery? On sky, like 2 hours. no sky, one charge 24 hours
wise monolith
2 hours? that's pretty short..
small cove
Camera is prety good personally, i'll post example taken with my phone
wise monolith
sure
small cove
Sky depanding on high def
wise monolith
do you have a gaming pc as well just wondering xd
wise monolith
wow those tongue details tho
small cove
Heck yeah
wise monolith
two gaming pc???
small cove
It has deul camera
wise monolith
dude how old are you or even how do you get the money to buy all these stuff ;-;
small cove
Duel*
topaz reef
please don’t give personal info like age here
topaz reef
it’s for everyone’s safety
small cove
Heck, i'm 8am, no sleep, give me a break
wise monolith
anyways, about android. i'm gonna assume that you have much more than one phone
@native vessel just wait for a bit, and if anyone messes up it resets again
wise monolith
ok so you have 2 LOL
meanwhile me with my samsung galaxy a50s
this game is barely playable on my phone
small cove
I don't use it though haha
wise monolith
gimme
jkjk
small cove
Hahaha
small cove
I have gaming laptop and Gaming Desktop haha
cursive bloom
It's not worth selling tho
small cove
Give me moneys
wise monolith
bro what job
torn vector
Please don’t give away personal info. 🙂
small cove
Sorryyy
wise monolith
oh i didn't think it was that personal- sorry xd
small cove
Me either
torn vector
If you feel comfortable sharing that, then that’s fine here’s not quite the best place to do so, though 
wise monolith
oh also why does my game crashes so dang much like, there's a certain something i do that makes it crash every. single. time
turn off my phone using the power button while in-game, turn it back on, boom crash
topaz reef
it could be that your device is running out of memory (RAM). Try closing any background applications and restarting the game. This can occur on lower-end devices due to multiple applications running at the same time.
chrome pebble
an area downloads infinitely, can someone help me?
topaz reef
Max, Please make sure you have enough storage on your device. The game itself is under 1gb but can take up to 3gb to download and install all files. Try clearing cache+data, powering your device completely down, restarting and reinstalling the game from Google Play Store or Google Play Games. Be sure to link your account before uninstalling to save your progress.
M20M20 i don’t think you’re supposed to be able to fit through that hole
fast hearth
Hey i have trouble when i update the game
It keeps updating even tho i've reached 100% at Playstore
native vessel
Hey i have trouble when i update the game
@fast hearth we all have since the game launched 😹
fast hearth
What should i do?
native vessel
is it still updating ?
native vessel
That's what happens
@fast hearth
the update is more than 141 mb but they hide it
fast hearth
Oh no :(
native vessel
it's not a problem here only
fast hearth
So i just wait?
fast hearth
Thanks 🙏
north pasture
I just quitted eden in between and I gave my wing particles or whatsoever it is
steady sable
I have a question;-; help
north pasture
So are those all lost?
edgy crag
I don't think the patch notes said anything about performance improvements https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?l=en&s=patch-notes&f=patch-notes---april-13-2020---0-9-1-148621-ios-148626-android
north pasture
Or they will be there when I will get back to eden?
edgy crag
@north pasture ask in #eden-spoilers
north pasture
Ohkay
steady sable
My friends reinstalled the app but then they lost all their process now they are back from beginning.. (they did link their acc tho its not working..)
native vessel
its 300 mb update
@native vessel
that's what was written when the update launched
but i think they low it so you don't cheap about updating it 😅
uneven juniper
Did they save their recovery code? @steady sable
They can try contacting support about it, but it’s unlikely they can help without a code
steady sable
@uneven juniper yep they did
edgy crag
@native vessel the size of the update is not a lie. But the game does also download additional assets after the base game is installed.
fast hearth
@native vessel woah 300mb? I think i've downloaded more and it's still downloading.
uneven juniper
So they should be fine just contacting support about it in-game
steady sable
@uneven juniper oh okay I’ll tell them
native vessel
@native vessel the size of the update is not a lie. But the game does also download additional assets after the base game is installed.
@edgy crag
maybe
I don't have much knowledge about it just what i experienced
edgy crag
I've seen many times on android: progress gets to 100% and hangs. Usually this is post-download processing. Things like making space, decrypting, unpacking archived installer
it's not limited to sky. larger apps tend to do this
native vessel
yes
@native vessel woah 300mb? I think i've downloaded more and it's still downloading.
@fast hearth
just jeep updating it 😹 tell it reach the full game size
hexed void
Its 680mb for me
steady sable
@uneven juniper they said the recovery button isnt working
hexed void
Or little more! Last i see it was around 680mb
native vessel
you should sometimes ignore small stuff like this
except that i use mobile data so i will just keep reading your comments tell they fix it
and the lagg it's not a problem in the game dev , it's the graphics settings needs to disable more effects when put it in the lowest choice , like (motion blur , shadows , textures)
fast hearth
i cant do a candle run on hidden forest and valley
native vessel
try restart yiur phone it help a little
when i use the phone much it starts to lagg because the apps keeps accumulate in the background
chrome pebble
I can't reinstall the game;-;, someone told me to uninstall it to fix my problem but now it's the game itself that downloads endlessly
keen dock
Does it download endlessly in the Play Store? If so cancel the download, clear Play Store cache and data then retry. @chrome pebble
chrome pebble
I've done it before, many times, and the result is the same, nothing--;
keen dock
Have you tried restarting your phone and downloading other apps to see if the same happens?
chrome pebble
other app ist fine but sometime yes sometime no
surreal flax
The problem is that the download does not start?
next sparrow
@fast hearth What xiaomi are you using?
surreal flax
Normally when that happens I switch from wifi to data to wifi again and it normally works
keen dock
Make sure you have at least 2 or 3Gb of storage space beforehand
surreal flax
If not I just wait some hours before trying again
keen dock
And make sure youre on wifi too
Play Store could be acting up because of what Besteres mentioned
surreal flax
I mean if it is the data problem there is an option to enable downloads with data
chrome pebble
I have 26 G free..... and internets just above my head but no data for now
surreal flax
Wait some hours before trying again @chrome pebble
keen dock
Why did you even remove it before may I ask? Who knows maybe you didnt even need to uninstall the game lol
surreal flax
I can't reinstall the game;-;, someone told me to uninstall it to fix my problem but now it's the game itself that downloads endlessly
@keen dock
chrome pebble
I admit that the only time I managed to install the game was thanks to a third-party application
chrome pebble
Qooapp
keen dock
But Play Store says your device is compatible and lets you install yes?
chrome pebble
yes
keen dock
Btw I'd avoid installing Sky from other stores
Tgc is agaisnt that
But if you trust it ig you could just reinstall the game using it
Or wait until play store fixes itself up
surreal flax
Or wait some hours before trying again
chrome pebble
I hope no one will tap me on the fingers for downloading the game on a third-party app
shut burrow
@static ridge I have an important question and I apologise if asking you directly is improper protocol but I was under the impression that those who participated in the beta would receive some special cape? I participated in the sky Android beta and I wanted to make sure I didn't have to specify in some manner on the full version.
topaz reef
!betareward
upper sailBOT
The Beta Cape was a one-time reward for the testing period prior to the iOS global launch. A future reward is not planned.
topaz reef
by the way, there really is no reason to ping Ktjn unless specifically instructed to do so or someone is doing something inappropriate that got past the filters and there are no other mods around.
rocky crystal
Wait question can IOS and Android players play together?
I invited my parther to play but it saying their on an older version and I cannot join on them
topaz reef
!crossplay
upper sailBOT
Yes, there is crossplay! Android and iOS players can explore the sky kingdom together
keen dock
Yes
topaz reef
make sure you're both on version 0.9.1
tardy dome
android did jus get an update maybe ios jus a day behind or smthn idk
topaz reef
otherwise, it could be a bug
tardy dome
maybe
found a bug the other day playin eden
jumped on a crystal & fell through the world
modest nacelle
It hasn’t started yet
fast hearth
Soo are the developers working on making the game available for Android 7?
modest nacelle
Starts soon™️ Cnathan
No idea Loop, but I’m sure they’re working on optimizing the game atm
fast hearth
Well I hope so
tardy dome
y can i only have a max of 2 on my graphic settings when theres 3 bolts or whatever?
fast hearth
Thanks all
modest nacelle
It means your device isn’t powerful enough to support the 3rd bolt
tardy dome
thats dumb i got a pretty gud phone
topaz reef
see the pinned messages for info on recommended specifications for 60fps (the 3rd bolt)
fast hearth
So I've submitted this to bug bot, but has anyone else reported game crashes any time you try to leave the shipwreck in wasteland?
cursive bloom
Honestly there's no point in making it compatible with android 7
It's fairly "old"
Not to mention the fact that barely any phone from 2016 should be able to run the game to begin with
fast hearth
Can run bat it's not playable
cursive bloom
If it isn't playable you can just as well say that it doesn't run
Since you can't play it
amber egret
@fast hearth I’ve seen some people saying similar things. Thank you for submitting a bug report! It’ll help TGC figure out what’s going on 
cursive bloom
You don't get my point
fast hearth
Ah good to know isn't just me. It's not just a one off thing it seems
cursive bloom
If you have to feel physical pain while playing the stuttering mess that it is it's just as good as not being able to run it at all
Besides
When it comes to games not being able to run = low FPS stuttering mess
chrome pebble
will it be possible to keep its backup if you go from android to switch?
topaz reef
i believe that's the plan, but we'll have to wait and see. TGC will have only just started working on porting to Switch, since android just came out
chrome pebble
okay, thank
visual slate
Hi! I'm not able to hit 3 notes at the same time when playing my harp…is it just me?
analog dagger
hi, game keeps crashing on hidden forest
topaz reef
Ryz, that's a known issue that's been happening to a lot of players, TGC is working on a fix
voko, i have heard of that happening to other players. i'm not sure why it happens.
analog dagger
Ryz, that's a known issue that's been happening to a lot of players, TGC is working on a fix
thank god it wasn't just me.
visual slate
@topaz reef thx!
solar perch
i want to unlock the 60fps performance option my phone can handle it please unlock it
topaz reef
if your phone is capable of it, i'm sure TGC will work to make it available as they continue optimising. you can read a bit about recommended specifications for android in the pinned messages of this channel if you're interested.
merry grove
Hei can i ask?,im android user,my friend get update for 0.9.1 version but i dont get the update,im still 0.9.0
near walrus
check play store it should be there
prisma iris
@merry grove sometimes it takes a while for updates to show up
winged shore
I remember that I can give my device specs if game is not compatible with... where should I?
turbid ocean
If I move phones or delete the game and reinstall the game, will my process still be saved?
turbid ocean
Okay. Thanks
native vessel
press the top Right corner then enter the settings then scroll to account
where is the 3rd place in isle of dawn
?
dull dagger
Depends on which spirit you haven't gotten yet, you can check out the wiki too see the locations of all the spirits in Isle.
https://sky-children-of-the-light.fandom.com/wiki/Isle_of_Dawn
topaz reef
@charred berry
My device was compatible and now it's not when I tried to updateThere is a known issue with Google Play sometimes showing devices as not compatible when they really are. Give the following steps a shot:
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “Settings” in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Restart Google Play Store and try reinstalling Sky
native vessel
same
charred berry
@topaz reef It helped clear the data and reboot your device,
At first only clearing data didn't helped, then I rebooted my device, now it's updating yay!!
Keep try clearing data and then reboot your device then clear playstore data again
topaz reef
yay!
native vessel
@ember patio
i sent you in dm
drifting current
Hello, anyone having problem with downloading the new update? My friend download has exceed the download size but it never finished updating and he can't get newer version of the game and can't join my home because I have newer game version
He has cancelled his download at 1.5GB download since it doesn't seem to work at all
near iris
Tell him to wait a while longer, do not cancel the download when it reaches 100%
My update reached 100% and kept going
I don't know how long it takes but for me at least it worked
Or he can try cleaning Play Store's cache and Main Data
And then start the download again
short oyster
I'm having the same problem
And now the game doesn't open
I'd clear data but the main problem is I don't remember if I've signed in with google play in the game or not
drifting current
@near iris he reach 1.5 Giga Byte and it still not completed, he is using data so he won't wait any longer
short oyster
@drifting current did you dm thathelpbot?
drifting current
@short oyster No I haven't he will try it again tomorrow and see if its fixed by tomorrow
short oyster
Dm the bot @drifting current
autumn stump
the game seems to be not compatible with any of my devices. I have a Xiaomi Redmi S2 and a zte blade a5 2019. What should I do?
ember patio
wait i guess
autumn stump
both have at least android 8
autumn stump
I can't even find the game on the play store
ember patio
hope this is fixed before the next season starts
autumn stump
;-;
short oyster
I still have to do my candle farming!
modest nacelle
how's your processor and ram?
short oyster
Mine?
ember patio
π_π
modest nacelle
meep's
modest nacelle
the minimum specs are pinned in this channel so you might want to compare
ember patio
my phone meets all of the specs
uneven juniper
It's possible the game isn't compatible with your device even if it meets all the minimum specs. It might not be capable of running the game even with the minimum specs, or it might just not be optimized for your device even if it could run the game. TGC is always working on optimization but they're a small team and there are many Android devices out there for them to go through
ember patio
but the game was working yesterday just fine
full rose
but the game was working yesterday just fine
@ember patio What if they're testing the device?
ember patio
true
uneven juniper
The bot is just a way for you to get in touch with TGC support through discord. have you tried the steps they provided? if so and it didnt work, you should report that back to them
They can help you more than we can here
ember patio
yea i tried
native vessel
so you did
azure pumice
Don’t work on samsung galaxy s7 edge ? 😢
azure pumice
Oh ok, I will take a look.
Thank you 🙏🏻
full rose
No problemo
azure flare
Is normal that sky is always downloading something?
Don’t work on samsung galaxy s7 edge ? 😢
@azure pumice that should work, it more powerful than mine (they are similar) I have a Redmi Note 7
But at the end, it will run in 3fps, and that's weird in an Adreno 512, we just have to wait for optimization.
full rose
Is normal that sky is always downloading something?
@azure flare what do you mean?
azure pumice
It may be my android version. I will try to update.
azure flare
It may be my android version. I will try to update.
@azure pumice which one do u have?
8?
pastel niche
I'm taking the picture and then this happen 😢
My phone is vivo1970
full rose
Woah
pastel niche
ok thanks
azure pumice
Idk, this is my stepfather’s old phone.
azure pumice
7.1.1 😑😑
full rose
Oof
azure pumice
He never updated the phone I think 😵
full rose
What phone is it?
azure pumice
samsung galaxy s7 edge
azure pumice
I can play on my iPhone so it's ok, but sometimes I need to let the phone cool down so I wanted a second device to always have a phone charged and ready to play.
I will try update tomorrow.
full rose
Ok
native vessel
@azure flare does redmi note 7 support Fortnite ?
azure flare
@azure flare does redmi note 7 support Fortnite ?
@native vessel the cpu, yes, but the graphics are not compatible, it's powerful enough but the compatibility it's the problem, it happens the same with the s20, it just runs Fortnite in low
7.1.1 😑😑
@azure pumice oof
Update it
Ur phone is more powerful than mine but I'll have Android 9, and in a few months I will resive 10
So, take a minutes to update it.
peak island
is it normal for android to overheat and be laggy? i know it just came out on android and devs need time to optimize and update but in general, is it very normal? my samsung galaxy s9 gets burning hot
cursive bloom
Phones getting hot is normal
Although the intensity depends on your hardware
And scorching hot isn't good either
Since it can cause irreparable damage if done often or for prolonged periods of time
azure flare
is it normal for android to overheat and be laggy? i know it just came out on android and devs need time to optimize and update but in general, is it very normal? my samsung galaxy s9 gets burning hot
@peak island AN S9?
Wow
Just, wait until devs optimize it, if it gets VERY hot, close the game and turn it off.
When I have long game hours, I turn it off and put it in the freezer for a few minutes
peak island
yeah
peak island
when my phone gets warm-hot i put it on a fan i've got on my desk
keen dock
You can just lock your phone for like 5min and it should cool down
cursive bloom
Fan is fine
keen dock
And also try enabling battery saving
cursive bloom
But freezer is outright mental
peak island
yeah i wouldnt advice freezer bc condensation is a thing
cursive bloom
Not only that
peak island
also temperature shock
cursive bloom
All sorts of stuff can happen to the battery
And you don't want a leaking lithium battery
cursive bloom
Putting it in in the first place is extreme
azure flare
Why?
cursive bloom
For all the reasons we just mentioned and many others
It's all in the safety booklet you get with the phone
icy pecan
Will there be sound options? And more options to like changing graphics, disable bloom etc?
azure flare
Will there be sound options? And more options to like changing graphics, disable bloom etc?
@icy pecan tap on the right corner in any moment, an Hud will appear
U can change graphics there
cursive bloom
He asked for more specific settings
azure flare
And link ur Google account
icy pecan
•-•
azure flare
He asked for more specific settings
@cursive bloom the setting he is asking for don't exist, I'm talking about the ones than do
XD
keen dock
So far there's only an option for selecting the resolution quality
icy pecan
Yeah I already tried that but sadly I just wanna disable bloom, motion blur because those cause huge fps and performance drop
keen dock
Motion blur is just annoying for me
keen dock
I doubt they'll let you control those things tho
keen dock
Wouldn't hurt to put an option to disable it afaik
cursive bloom
Considering the game requires you to have a good phone to even play it motion blur makes no sense
Imho
spiral verge
About how big is the latest update supposed to be? I dont have internet right now and my downloads are slow but it said it was 100% done at 141mb and its still downloading stuff over 600mb
keen dock
Mine was 800
spiral verge
Yea
cursive bloom
It's just that the counter is broken
icy pecan
Oof
keen dock
@cursive bloom motion blur shouldnt cause too much of a performance drop i dont think
spiral verge
I guess what i meant was im glad its almost done sorta
cursive bloom
Motion blur doesn't cause performance drops
keen dock
I just dont like it personally
cursive bloom
It makes you perceive it as such tho
It's a way of making lower frame rates look smoother and better than they actually are
icy pecan
Motion blur is resource intensive...
cursive bloom
It actually started on consoles in an attempt to keep up with pc graphics
keen dock
Also idk why they locked 60fps away
cursive bloom
Not as much as bloom
Bloom is way more intensive
The thing is that they often come bundled up together
keen dock
Bloom is more expensive on the hardware yes
icy pecan
True
keen dock
Combine that with the lighting and the 3d scenarios
And you have yourself an android cooker
icy pecan
;-;
keen dock
Anti aliasing? Why do you think that?
cursive bloom
Wdym
icy pecan
keen dock
Why do you consider anti aliasing to cause more performance issues than the actual 3d stuff and lighting
cursive bloom
Anti aliasing is the single most intensive graphics setting there is
keen dock
It's not really heavy in Sky, on medium settings that is
cursive bloom
Since it forces the GPU to do multiple passes on objects to smoothen out the edges
cursive bloom
Although I don't understand what happens on power saving mode
It honestly baffles me
The frames just go poof
So does the quality
I understand that it's supposed to conserve power but there has to be a better way than making it unplayable
keen dock
I mean, for me personally, changing the rendering resolution barely affects my fps average
So i just leave it on max anyway
Oof
cursive bloom
The settings make almost no difference for me besides power saving turning it into a slideshow
And 30 FPS doesn't even look like 30
keen dock
Heh
keen dock
Test what
edgy crag
I wish powersave mode turned sky into serious 8bit game
keen dock
Lol
cursive bloom
At least it wouldn't be 5fps
keen dock
Sky pixel art game when
full rose
Doesn't energy save go like 15 - 20 fps?
edgy crag
it feels like it's variable. the framerate is the hardest thing about powersave for me
keen dock
Can you even see anything in powersave mode
full rose
Idk cuz I'm used to games on 30 fps so I don't bother to much
keen dock
Its not worth it at that point lol
topaz reef
i always use power-saving mode and i'm ok with it, i still love to play
full rose
Like graphics?
keen dock
Or is it just not gonna happen
full rose
And audio?
keen dock
Yes
keen dock
Rip
cursive bloom
The game is running at 50 FPS on the 30 FPS setting lol
cursive bloom
That's the issue
I can't choose it even though i have hardware that can easily run it
full rose
What hardware do you have
cursive bloom
Helio g90t
Mali g76
8gb ram
full rose
That's perfect
cursive bloom
Oh and android 10
full rose
You have Energy save / 30 fps / High Def 30 fps right?
cursive bloom
Yes
keen dock
Ive seen Sky run on 2gb ram (and at 60fps) iphones lol, but i still see people here saying you need more
full rose
It isn't only about the ram though
cursive bloom
The Android clients optimisation is all over the place for now
Which is perfectly understandable
There's so damn many manufacturers and variables to consider and optimise for
full rose
I find still strange that my hardware can do 60 fps without any problems
keen dock
How hard it is to adapt the game for device x or y comes down to the engine theyre using
cursive bloom
Custom made afaik
keen dock
Then that could make it harder I suppose
topaz reef
yeah the engine is custom
keen dock
There is indeed a lot of diff devices
Also, is there no support at all for PowerVR gpus?
cursive bloom
Not only that
topaz reef
sky is ported to literally over 3000 android devices
cursive bloom
The biggest issue are the different manufacturers tinkering the os the way they want
full rose
That's a lot of devices
cursive bloom
I mean
Just look at the way the market went
Manufacturers come and go
Then the big Chinese boom few years ago
And now there's several dozens of Chinese manufacturers
keen dock
Its crazy the value you get for some of these chinese phones lol
cursive bloom
Xiaomi straight up flooding the market with devices in every price range imaginable
idle remnant
Hey guyes my friend have a problme with downloading the new update his download is stop in 100%
keen dock
More choice for the consumer is something i appreciate
full rose
Try clearing the cache on play store
idle remnant
He try
cursive bloom
Does the progress of the notification bar stop or does the download itself goes away
full rose
Then try to eliminate storage space on play store
cursive bloom
Because there's a visual bug currently where the progress bar reaches 100% but still downloades data
keen dock
I'd just let it continue for a while to see what happens
cursive bloom
The best way to monitor the download is in the Google play app drawer
If it's gone from there delete google play cache and data then shut down the phone
idle remnant
He have alot space in his devic
cursive bloom
That should force the app to download the registry again
Which should fix the download issue
Honestly don't know why Google doesn't fix that
Happens all the time
full rose
How does the bug work
keen dock
You mean when the bar reaches 100% and it gets stuck there for a bit?
full rose
Like you update and then it bugs?
cursive bloom
You let it update
idle remnant
Yep @keen dock
keen dock
That happens very often to me but it starts installing pretty soon
cursive bloom
The update says for example 300mb
full rose
Yes
idle remnant
Yes
cursive bloom
The actual update was around 700-800mb
cursive bloom
Doesn't happen to everyone afaik
People have been reporting the bug since the update dropped tho
Happened to me as well
full rose
F
keen dock
I always have to basically download the game entirely every update rip
full rose
But at least this uptade fixed forest
cursive bloom
There's also people that played the game, went to update and it said the device isn't compatible
That's a proper F
idle remnant
I will tell him
keen dock
Good luck to your friend btw
full rose
There's also people that played the game, went to update and it said the device isn't compatible
Maybe they're testing devices
keen dock
No problem
full rose
Yup
cursive bloom
The latest update improved a lot already
idle remnant
I hope
full rose
They just need a month and Android is good to go
idle remnant
Is the game go to psn4 or xbox ?
full rose
Nope
full rose
Maybe on the Switch it'll be 60fps
cursive bloom
Think there was an idea of expanding on more platforms
cursive bloom
@edgy crag knows more about that than any of us I'm sure
keen dock
Oof the ping
prisma iris
@cursive bloom please don't ping people out of the blue, and especially not elders
full rose
Oof
cursive bloom
Apologies,saw a reply earlier and though they still lingered around
topaz reef
it's ok, thanks for understanding
cursive bloom
Redmi note 8 pro
keen dock
Does it run sky good?
keen dock
Still better than nothing tho
full rose
Just need to wait
keen dock
I was thinking of getting a mi10, it has an adreno 650 which according to pins runs Sky at 60fps
full rose
What phone do you have at the moment?
cursive bloom
According to the pins Mali g76 runs it as well lol
But there's more factors than only the gpu
full rose
Like cpu?
keen dock
I got a p30 lite
edgy crag
I don't know more than most actually, regarding platforms. Switch is in the near-term plans, and other things are in the far term plans but not announced
edgy crag
I bet porting to switch will be a dream for devs compared to getting up and running on Android
keen dock
Even just the switch and the recent android release seems like hella work
cursive bloom
It is only a single device after all lol
full rose
Doesn't the Switch have like NVIDIA gpu?
cursive bloom
Journey is a masterpiece
edgy crag
yes, and it's a small team doing all this. even knowing the game has been in dev for like 8 years I'm impressed with what they've done
keen dock
How large is the team really?
edgy crag
Go visit their office and count the desks 😉
cursive bloom
Creepy
median shuttle
Sky is not compatible with my device
keen dock
Oof