#questions-and-help
1 messages · Page 896 of 1
I NEVER KNEW THIS WAS HERE, WHAT.
!specialvisit
Six Spirits will make a special visit this April! Save the dates from <t:1744009200:F> to <t:1745218740:F>, and keep an eye out for more updates as the event draws near 
More Details 🔍 : https://bit.ly/SkyPatch0285
THIS WHOLE TIME???
owhh alrighty thank u!
bump
God, I feel so dumb now. 
cant tell if the daily quest is bugged or do i have to bring them somewhere else(altho i cant seem to hold his hand anymiore)
🌹 Days of Bloom 2025 Hidden Tickets Location by Kion
#seasons-events-chat message
This is not the right spot. He should be at that pillar of light in the backround of your photo on the right
You can try to message support to appeal your ban, otherwise nothing. at least it's only 2 weeks
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
thank you! is there one for how to get tickets daily? is it just writing a message and waiting for idle ticket wax?
yes, you also get wax from reading other folks messages!
is there any reason for me to finish the last little prince quest atm other than the heart? i hadn’t done them yet so i was doing them now, but im not sure i wanna go into eden rn lol
so wait how long does uhh tgc reply for a appeal for wrongfull banning?
Replies typically take a couple days, sometimes up to two weeks
how many tickets can we get per day?
Not necessarily ^^
when did my name change to crabby? TT
Can someone tell me how to use the dyes?
will the season end before little prince encore?
In the dye workshop! Located in aviary shops or warp using the guide
I logged on to do the Little Prince quests with the rose and it said they’re only two days left…!? Can someone explain that? Please does the rose move every two days or have I got it completely confused?
Okay, tysm!
Encore is right now to april April 13 - season ends april 6 so about 8 days after actually im not sure if it goes to all days of bloom it ends april 13 !!!
Alright i messaged them now needs to wait their answer
so by the time that sky appeals me id be out of the ban?
Thank u for trying to help sophy
If the candles are this color, then that means I have collected 20 candles, right? They are gray.
Yes! you did it!! Good job on the hard work
Yesss!
bumping this question... T~T 
Excuse me pls delete it, it contains Sky ID so for your safety. Kindly remove it
Hello does anyone know where I can find reassuiring ranger's memories?
What in the name of tarnation is that
Do you know where you saw this? Im asking because i wasnt aware 
And why is it trying to kill me
the scene where you approach the flower to plant a message and the prince offers his hand for you to hold! he leads you up the hill thingy and the text on the bottom says he'll have a special message waiting if you completed his previous quests before 
When will this end?
The flying dark creature is a krill, a dark creature (lol). If you go into its blue light it will try to take the light from you (you lose wl) its best to avoid it.
krill....... my mortal enemy..........
april 13
Last I checked, krills weren’t the size of whales
hes hiding behing the littlebig rock in the beginning that the guide is under
That thing was so intimidating I could hear the roars from three areas away
stay out of the blue light 
of course
Hey do any of you know if the camera works in the eye of ede, in the last part whit tgat statues?
Is there a lore reason why this crustacean is running the fade w me
I think lore wise you have light an he doesnt so he tries to take it from you? (to answer your deleted question) lowk ask in #lore-discussion-spoilers
hi! just want to know if there is a fix(?) to this if this is a bug. so i got all 15 event tickets and even revisited all 15 spots twice, i stayed at where you collect the event light tickets and the area is not spawning them anymore saying i collected them all, i planted the message/rose, i restarted the app, all of which to no avail, i'm still stuck at 19 tickets today.
Guys what does the blue spirits on the map means
It means you havent taken them to the temple yet! Sit down at the temple with them and theyll be freed LIE IM LYING IT MEANS ITS THE DAILY
Bro is the definition of “on sight”
Out of curiosity, will I ever unlock any harpoons? Preferably krill sized
No weapons in game, but eventually you can get an elder mask that protects you from 1 hit with a cooldown
no, but there are cool masks that'll absorb a hit from them (they take a VERY long time to unlock) ((mask accessories, if you will))
Will the Little Prince pants be available for the same period as the Little Prince items in the IAP store?
Alrighty then, thanks for the info
Will the bloom rose cape return next event ?
Oh and btw, I’m saving candles. Like, haven’t spent a single one. I don’t have many but I don’t wanna waste them. Should I save them for something useful or just spend them on cosmetics?
Its likely but theres no comfirmation
Candles are for cosmetics yeah. Buy stuff you like but if theres anythijg you particularly like coming up in the future thats when people tend to save
As in limited time cosmetics?
Anything that’ll affect gameplay, like the mask mentioned?
Just the masks I guess
What is use of dyes, where can i use them?
Mask mentioned is for ascended candles or eden candles only obtainble through eden - normal candles provide no cosmetics with advantage unless unlocking trees to items such as chibi mask or entire trees to access elder masks
As an example i really want the cosmetics from days of bloom. So even though theyll return next year (not everything returns in some cases) i have saved my candles up these last few week to get the capes i want
You can dye many cosmetics, except for hairs, props, collab items, and some other cosmetics
I see I see. I guess I’ll look into the standard cosmetics before going for something seasonal
So like i can change colours of lot of items i have? Thats nice
Anyone know what these white lines are in Aviary?
how do i download the CN of sky?
red dye is bugged ?
well it's been a few days im stuck on 105 red, and it never goes up when i farm it when i can see other colors being ok
Hey is there a guide for the 15 event tickets yet?
Hehe 99 is the cap. You cant get more till you use em (unless u buy them)
max dye is 99 though
Were you in Hidden Forest earlier? Those look like frozen rain particles
ooooh ok
the only way to get above 99, is to be given the dye from spirits, or spells
You can't always click settings or generate a friend code, and you can't click the icon you need when you synthesize candles. What's the matter? Previous versions rarely have such problems.
i wasnt no, i came from daylight prarie
I've been adding friends for ten minutes today, but I can't open the icon. I'm really going to cry.
I believe that can only be done if you’re currently in China, and your AppStore has to be set to the Chinese version. From what I’ve heard, you also need to verify your account with an actual Photo ID of yourself and a Chinese phone number, so simply being able to download the app won’t be enough
You might have capped, you need to click through and confirm them so they clear
Friend codes i mean
I;ll just ask a friend for an id
Dont talk about that here ^^
Thats illegal so we can no longer help your inquiry
Where do I find the green light in the daily quest?
Birds nest :)
TGC has a website for downloading the CN but its working
Bird nest, lower wl island . Wait 8 years (not kidding)
Using another persons ID is illegal so dont talk about that ^^
No, it's a simple game settings button, which can't be opened all the time. It's similar to the currency synthesis button in the upper left corner and the settings in the upper right corner, as well as the friends button, which is particularly insensitive and seems to be unable to press the position.
thats deep fam
What device are you using?
do seasonal candles convert to normal candles after the season ends? 
Yes!!! 1:1 ratio no worries
YAYY
Friend, I use Android.
it could be that deep fam
You have to tap on the screen in their respective corners to have the icons show. If that doesnt work theres something wrong with your model ^^ my android has no issues
If something is wrong, #bug-reports-android
!concertwhen (ignore me)
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert.
Today’s concert times:
<t:1741590028:t> 》<t:1741597231:t> 》<t:1741604408:t> 》<t:1710075600:t> 》<t:1741618858:t> 》<t:1710090000:t> 》 <t:1741633247:t> 》<t:1710104400:t> 》<t:1741561227:t> 》<t:1710118800:t> 》<t:1741575655:t> 》<t:1710133200:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
Yes, that may be the model of my mobile phone. There was no such problem before, but it happened after this update. It is particularly inconvenient and really uncomfortable. Thank you for your explanation.
I just wanted to ask, even though my problem was resolved myself, I had a friend gift me the Little Prince Fox and when I accepted, seasonal candles just began floating down upon them. We weren't sure what that was really about, but I restarted my game and it appeared in my closet.
What I'm wondering is, was this some kind of bug? My friend says they didn't get any seasonal candles himself, so we just chalked it off as a visual glitch of some sort. Was it a bug, though?
It most likely was a visual glitch of "purchase" if they received none
Yeah, that's what I thought. I've never seen it happen before, so I was just wondering. Thanks!
This should be a mistake. When someone gives you a gift or you give someone else a gift, both perspectives will be delayed accordingly, so that many times we think that we have not received each other's gifts and need to go to the closet to confirm or restart the game check.
Oh no, I'm aware it gets delayed mostly because the person gifting has to confirm the purchase on their end, this was normal. It's the visual of them getting seasonal candles when that's not what they offered.
thats deep fam
Perspective bug
can I join in? 
How to text TGC support team? I need help here 😭
!support you can follow this link 
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1710142200:t> 》<t:1710149400:t>》<t:1710156600:t>》<t:1710163800:t>》<t:1710171000:t>》<t:1710178200:t>》 <t:1710185400:t>》<t:1710192600:t>》<t:1710199800:t>》<t:1710207000:t>》<t:1710214200:t> 》<t:1710221400:t>
Come on? I got nothing there, no respon! It’s as if I’m talking to myself.
Didn’t understand!
haha mb, it shows the location of the daily spirit ^^
Some one help me
They did! Check your replied message and click the link the bot sent ^^
Hey do any of you know if the camera works in the eye of ede, in the last part whit tgat statues?
Its nothing 😔
I mean, props dont work if youre not lit, so unless your doin crazy work, probably not?
Does the link not work? ^^
If the account is Banned, is there a chance they will recover it? I submitted an appeal already. I was just asking for a chaaaance, like does it come back?
Oke ty ^^
Depends on how they take the appeal ^^
They only respond with formal messages via Gmail, and those messages cannot be replied to. It is an automated bot message.
A gmail reply they send out at first is also automated ^^ The bot will forward your request into queue and when its time for your case a staff representative will talk with you. Its just waiting for it to be your time ^^
Can someone tell me what the droplet shaped item with a butterfly inside do? I've only seen it in the shops a couple times and haven't gotten it before but I don't wanna spend my tickets on random items.
It gives you a random dye on purchase!
It can take days to get a reply back from support you have to be patient
Huffff. Its gonna take to much time and u got nothing
Yes because thats how support works. They get alot of requests and have to go through them all
Thats the way it is. Support is busy with many other cases too.
Theres nothing we can do but tell you to be patient if youve already submitted a report
Okay thanks u
does anyone know where the uhh shard event thingy is in the golden wasteland
Shattering Shard Summary
LocationRealm: Golden Wasteland
Map: Broken Temple
Shard Colour: Black 
Reward: 200 Regular Wax
Timestamps by Zhii1. <t:1742806720:T> to <t:1742820600:T>
2. <t:1742835520:T> to <t:1742849400:T>
3. <t:1742864320:T> to <t:1742878200:T>
Shard Data by Gale#seasons-events-chat message
Hii, I need help 🥹
I’ve been getting quite a few bugs lately, like these past two weeks and didn’t really think anything of them because they weren’t too serious… but this one is now causing me anxiety because ✨Days of Bloom x Little Prince✨— The problem is that I can’t access the gift IAP purchase screen. I can click the button, I tap the picnic table, check the “yes I want to buy” whatever, and then the screen just goes back to the game and not to the transaction page. Someone suggested waiting for it to load, but I’ve been watching it load for the past few minutes and it still doesn’t work. I have the funds in the account I check each time, but it still doesn’t work and it’s driving me insane— How do I fix this?? 
What platform are you playing on?
Pc, a laptop
Try checking if the Steam Overlay is enabled
How do I turn it on? I did actually turn it off
It kept flashing and taking up the whole screen and being annoying
Can you collect any cosmetics from the spirits from the little prince?
Yes! Theyll return eventually as Traveling spirits (TS) and youll be able to purchase their cosmetics then. (permanent)
The 200 candle pants you see and IAP will only be purchasable during this event (Ends april 13 (i think)) ( Not scheduled to return)
It won’t let me purchase anything
Where and what device do you use?
Did you reenable the Steam Overlay?
I don’t know how 
can the sword pants be dyed?
Are these the things that won’t come back again unless the collab comes back again
Only sword pants and IAP. Spirits always return
Steam Settings > In-Game > Enable Steam Overlay
No collab items can be dyed unfortunately
I figured the IAP but the sword pants? They gone for good after this?
Yes. There is no scheduled return
haunted go brr
Yes-
Youll have enough before the end of the event if you do your daily crs !
Do we know if the days of feast 2021 iap cape will return/has returned? Ive never actually played during a feast season lmao
bring my haunted back 💔
oh yeah i forgot 😅
Most days of __ iaps return. (im not aware of any that havent lol)
What does being haunted mean? (The role)
Is the candle doubling period over?
yes
Bruh i thought it was supposed to last until the season over 😭
I have a qiestion how can i gte more orange candles? Ik u obtain it thru completing daily quests n some r in the map but it regenerates every single day, is there any ways of knowing where they are or is there other ways to get orange candles
Not sure / but they changed ur name cause they haunted you
🥲
Alr, ty
i wasnt sure, i threw the spell i snagged a while ago with the sword pants and im in love hehe
Nothing. It's just a silly cosmetic role and Skybot shenanigans
No its just a little event
It's a random chance after sending a message; typically changes your name to add something goofy too, including the new color. It should return on its own later on!
Seems like they reactivated it for Days of Bloom!
other than purchasing, seasonal (orange) candles are limited to daily quests and the ones you find around the map!
Hello is the prince pants dyable
No collab items are dyable
Is the bloom picnic set supposed to actually come with this season's pass? Isn't it a bit too late for that?
can anyone offer hints on where to look for the event tickets? i’ve found 12 so far but can’t think of anywhere else to look 😭
Passes change with each season. They are permanent (so next season itll be thats seasons pass)
I found them all the last one was tricky its around that small island in the clouds
Permanent until gifted, that is
Is there a map for the locations of it or do i have to explore the whole game to find it😭
Ah so you can buy the picnic set and keep the season pass for next season to use it ?
🌹 Days of Bloom 2025 Hidden Tickets Location by Kion #seasons-events-chat message
!doublewhen - uhhh whats the command again
Thanks !
Only to gift to others, not for yourself, but yes
there will always be four in the daily quest location! :) so today the prairie area
@tender cradle ^
Ah okay!!
omg thank you! i’ve been flying around for fifteen minutes 
Ahh ok thx!!
The double event ended yesterday 
Giftpasses are giftable to friends only. Cannot be used on yourself. (but otherwise yes)
5th orange candol for the map clear
how do you collect event wax? just stand there until you get the maximum?
For the most part yes, but you can speed it up by reading rose messages
Is this outfit dyable?
Is the beta testing form open?
how do i read them... i can't find any 😅
Did you interact with the purple rose in the area?
Why does the bell of the eden portal rings sometimes?
Okay I did it, what else should I make sure is on?
Nothing else, try checking if you can buy the picnic basket now
It worked 🥹
guys,, did sky remove the shared memories that were near grannies again.
Thank you
I goofed and had to look away from my phone when the Days of Bloom stuff was being explained in game via cutscenes— is there somewhere that summarizes it or has the cutscene so I can rewatch it? 
you can rewatch it from the guide's first node
BLESS I shall do that now 
other than being a preddi cape, nope
what causes the ghost manta to spawn in starlight desert? or is it always there and i just missed it
Why are we blue now
iirc it's always there but after doing a certain amount of TLP quests you can actually interact with it (as in, fly to it and get recharged) 
I do remember the first days of TLP, my Skykid just went right through the ghost manta
Role colors and names were changed to celebrate Days of Bloom! 
I don't recall which quest was needed to change the collision to be switched on
do i have to redo the prince quests for this or can i just not. i dont wanna sit through hours of cutscenes again OTL
they're optional
🙏🏻 ty
will the 200 candle outfit (forgot its name) remain for all 20 days of the bloom event? im still unsure whether i actually want it, so i dont wanna jump into buying it rn.
Yeah the pants will be available throughout the event
thank you < 3
There's spells available if you wanna try the swordpants and give them a test run before spending 200 candles- your hesitation is completely valid so take your time thinking it over 
Is there a ticket locations chart? 
yeah i already tested out the spell! i must say - defo not my cup of tea, but everyone has been hyping them for years so im just thinking that maybe i am blind to their beauty 
How do I get seasonal candles efficiently?
Daily quests 
finish all 4 daily quests + find all 4 seasonal candles to forge an extra one 
You don't have to get them if you don't want them! It's just encouraged because it's not scheduled to return in the future, but if it's not your thing, don't force yourself/feel pressured to get it
Nah, value/worthiness is subjective, what you like or don't like (or are just neutral about) is what makes you you, so do not feel bad about it 
Hi, i'm new here, and i wanna report some bug, what should i do??
thank you both so much
you guys are the sweetest
which tlp iaps are available again ?
~~Omg Aira
it's been a while since I saw you here (or probably I didn't notice) hope you're doing great!!
Also doing good!! Wish you a good end of the month (omg alrd another month again) ~~
is there a granny event happening soon?
!thatskybug skybot is a bug reporter best friend! He will tell you want ya need to do- and if you're unsure, feel free to ask here!
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
It has indeed been a min since I talked here, been more active in-game/in other servers
And I'm doing wonderful, how're things on your end?
Asteroid Cape - Let's you teleport to a special area themed around The Little Prince
TLP yellow scarf - a scarf cape with no special abilities but it's fashioned around The Little Prince's iconic scarf!
Fox Plush - a cuddly version of The Prince's foxy friend 
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1710142200:t> 》<t:1710149400:t>》<t:1710156600:t>》<t:1710163800:t>》<t:1710171000:t>》<t:1710178200:t>》 <t:1710185400:t>》<t:1710192600:t>》<t:1710199800:t>》<t:1710207000:t>》<t:1710214200:t> 》<t:1710221400:t>
also is it worth farming candles once youre out of chevrons?
if you have the time, sure. i'd say it stops being worth it once you hit gray
If you have the time, an extra 5 candles really builds up in the long run 
THANK U!!! 
how do you plant/ read messages
like ive used the rose and tried to plant it but it doesnt work
Yooo hello everyone
What things in the bloom candle tree won't return because they're little prince
Everything in the candle tree should return next year (no confirmation on the new things added this year but there is no reason why they shouldnt)
The only thing for candles that wont return is the 200 candle sword pants
I see! Thank you :]
Can anyone help me with the forest brook thingy? TT
Sure! What's the problem?
Need a pair to complete the quest 😅
Ah! Try asking in #looking-for-group-live ! I recommend giving more details of where and for what you need the help, that way you have higher chances to get help right away 
Okie!! Thank you
Is it possible to increase the chance of taller using random height spell?
How come I have 2 blue dye does this mean that I can dye only 2 acessories?
The amount of dye used depends on the area being dyed. It takes between 1 and 4 jars to dye a single area. You can keep collecting blue dye from golden wasteland if you want until you have enough for your intended design
does anyone know where the location of the rose tickets in starlight map? can you help me or pin some tips?
Quick question, when a friend deletes you (without you knowing) will they no longer pop up in your constellation?
They’ll still appear in your constellation
🌹 Days of Bloom 2025 Hidden Tickets Location by Kion
#seasons-events-chat message
Ahh tyy, that helps
Hello! Wanted to know if there's an official discord server for journey, or a lore channel or smth
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1710142200:t> 》<t:1710149400:t>》<t:1710156600:t>》<t:1710163800:t>》<t:1710171000:t>》<t:1710178200:t>》 <t:1710185400:t>》<t:1710192600:t>》<t:1710199800:t>》<t:1710207000:t>》<t:1710214200:t> 》<t:1710221400:t>
Im not sure if this is what youre looking for but you can talk ab journey in #other-tgc-games
There is a Journey Discord! It's pinned in #other-tgc-games 
i thiiiiink there might be one linked in #other-tgc-games but im not sure
Thank you all

anyone think i can get that rose looking cape before the event ends? I only got like 30 candles rn
Rose looking?
Is anyone having issues placing the ultimate mini statue prop?
From the bloom event? I forgot the name of it
We have sakura/wisteria/tulip/lily pad cape
This year's rose cape is iap
the tulip cape? its 110 candles so you have time
It looks like a rose to me, it's red i think
didn't know it was a tulip lol
Youd be able to yeah dw
it's modeled after the king tulip
[images from dutchgrown and sky wiki]
Long as you get at least 3 candles a day (which is easy) youd have 110 by the time the three weeks is over :)
what place that have a lot of cyan and white?
Valley, Hidden forest
Prairie Peaks has a lot of white, as well
Bump
i was abt to go there but the other one say valley...
Prairie (particularly Peaks) has most white, cyan (and more white) would be mostly in Forest
Both can appear in Valley and Wind Paths but not as much
do you have to have completed all the Little Prince quests in order to partake in Days of Bloom?? My friend hasn't done the quests and at first everything seemed fine. But then my friend tapped the "relive this quest" thing instead of interacting with the rose to get her daily event light and now even after she left the realm and came back (via the Bloom Guide in Aviary) she still can't see the guide or the roses anymore, just the Little Prince bc the quest is still active even after leaving 🫠 It's a really long quest with finding and burning a bunch of darkness around the garden so it's pretty time consuming and she's getting frustrated. She just wants her event light.
thank youuu
I’m having a little bit of difficulty but I’m still able to place it
is there a way to gather event tickets other than reading rose notes?
Are you placing it in certain places that work?
Any extra wax source for days of bloom?
I have to move it around a bunch for it to work — if that’s what you mean
It seems a little glitchy
For the gardener outfit will that leave when the event is over or will it be staying? I'd also like to know if that applies to the little prince stuff too
Afaik it isn't required to complete all of them, but hm. Has your friend not completed any TLP quests at all?
I didn't know we had to read notes. All I did was run around collecting the ticket lights after placing my note
Both are leaving with days of bloom
Yeah I can’t place it really anywhere in home
I had the same issue
There were only a few spots that worked
It will leave after the event ends, but should be back next year
Not the TLP stuff though
That’s so annoying, ty tho
Np!
Tlp stuff probably won’t come back tho so don’t bank on those
I don't think so? She doesn't play that often and she doesn't know the game very well so it's hard to figure out where she's at 😅 But I think she at least did the hide and seek quest bc I remember helping her with that one a whiiiile ago. So I'm not sure why she's stuck in this one? I did the "relive quest" thing and it didn't give me any issues and I was able to see the event just fine after.
After 13 days, can I log back in? Or was the account completely banned?
That is so strange. I'm not sure what could be causing it, but in any case, I would see if playing through at least the quest she's stuck on and see if it lets her participate in the event after
Where do I contact support? 
Should be able to return in 13 days yes, but if you want to appeal, contact support
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Looks like a 2 week temporary ban based off of the "13 days" bit
yeah it's super weird. it just keeps restarting her at the start of the quest every time she comes back with the Bloom Guide so I guess she's gotta finish it again before she can do anything else in there 🫠 I was just hoping there was another workaround or something. Especially since it's getting close to reset
will these be coming back next year?
how do we get the 5 extra event tickets?
!patchnotes dont mind me
The patch notes for the most recent update are always posted in #news. You can also find them at http://bit.ly/sky-patchnotes
there are 15 extra tickets, the 5 are for the quest we do every day
I meant the uh, 5 we get every day, what do we need to do to get those?
im trying to get the swasonal candles but its not registering, is this a common problem rn?
vibe near the lil prince area
a quest. watch nastymolds video for it!
Just hang out where a TLP quest starts, the roses next to the bloom guide will teleport you there!
Nothing's stated that would make it seem like they wouldn't return. But I would still heavily encourage trying to get them this year, both because they are for tickets (won't have to use candles or other currencies next year), and in the case that maybe they don't return.
How can I find out my account ID if I can't log in?
i thought because of the collaboration happening they won't come back, tysm !
Thx
That is my concern as well, hence why I encourage getting them this year ^^
When will we be able to roam as butterflies in Forgotten Ark?
That’s just a thing just for the season of moomin but it may return in the future as a feature but i doubt it
when is the little prince spirits coming? i cant find them
No, that also happened in days of bloom some years ago
For Days of Bloom in the previous year we were able to transform into butterflies and roam around the ark
We dont know if they are. You are thinking of the TS group comng, but we dont know if its the TLP spirits
!specialvisit
Six Spirits will make a special visit this April! Save the dates from <t:1744009200:F> to <t:1745218740:F>, and keep an eye out for more updates as the event draws near 
More Details 🔍 : https://bit.ly/SkyPatch0285
Ahhh i see thank yall for the correction
i thought it was confirmed ima tweak out
Its not, its just heavily speculated!
Maybe in the second half of the event? I don't remember patch notes mentioning them but it could be available since Peaks is getting the rain and forest has the wisteria tree going on 
I forgot it rains in Peaks thank you
How long will days of blossom last? 
!bloomwhen
Days of Bloom returns from <t:1742799600:F> to <t:1744613940:F>. Gather together to enjoy landscapes full of vivid blossoms blooming in the world of Sky with our returning friend from a beloved and timeless classic. 🌸 
More Details 🔍 : https://bit.ly/SkyPatch0285
is it still possible for me to buy the office cape?
How do I gift my friend the gardening pants ??
Anyone have hide and seek pioneer location?
Both of you need to stand VERY close to the box of bloom items (where the past IAPs are at) and then choose the option to gift iap within your friendship tree
You can! You just need for someone to take you inside office, ask in #looking-for-group-live !
thank you
How do I join others in the concert hall for the new spotlight tech feature?
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1710142200:t> 》<t:1710149400:t>》<t:1710156600:t>》<t:1710163800:t>》<t:1710171000:t>》<t:1710178200:t>》 <t:1710185400:t>》<t:1710192600:t>》<t:1710199800:t>》<t:1710207000:t>》<t:1710214200:t> 》<t:1710221400:t>
Hide and seek pioneer location by Clement ! (i hope I'm linking this correct) 
#seasons-events-chat message
bump 
Oooo I’ll give it a try thanks
You just need to have done the first couple of Duets' quests, tho right now the place is bugged, so the tech fest isn't working 
Will little prince come back next year??
Well that's extremely odd, if you're 100% sure you went through all the ticket locations and are still missing one, you could contact support or exchange candles to make up for the one missing ticket, I'm sorry this bug has affected you 
^i recommend contacting support as well ! if you're positive that everything is collected then do let support know and they can hopefully figure out a solution soon !! 
Can you get BANNED (not muted) for violating chat more times?
people think its the 6 from little prince but we dont know for sure
anyone else having server issues or is it just my wifi
the servers been slow the last couple days for everyone.
ahh good to know, thanks. tho fire trial is a very inconvenient time for server error to pop up

How many daily event tickets do you get for this bloom event? I think I’ve gotten only 3? (Minus the 15)
Why does Bloom Picnic Basket have season pass icon next to it?
It includes a giftable season pass (cannot be used on yourself)
For radiance or any season?
Any season, it'll carry over until gifted
Tyy
Anyone please respond it's urgent

its 5 per day i believe !
Not from the automod / filter, no. Someone from the actual team would have to determine whether your message(s) are bad enough depending on what's being said and the context, and then take action themselves
Tysm 
Where is the prince hiding ??
Why can't I find the rose at the island?
I took all the ancestors of the season, but my seasonal love is not enough to change that mask. Why?
no idea, contact support I think
How to contact the support staff? Is it in sky?
definitely contact support. possibly restart the game and see if it helps
Can be either in Sky or outside
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Im trying to to find the prince he is hiding where can i find him
- among the rocks beside the candle cake at rose garden.
- the other side of the garden from the rocks, in between the hedges.
- a railing near the gazebo.
Where is the little prince in the Valley of Triumph? I’ve checked everywhere in every area and I literally can’t find him
whats the condition for share space/memory to pop up? I been standing where share space/memeory should appear but it hasnt for the past 3min. Which is really confusing for me
fly towards the sunset, there is another hilltop much further away.
Ah, thank you!
i dont need heart but send code and preferred name
Ill take the heart ^_^
hi, why can't i access the daily tasks? am i the only one who's experiencing it?
???
warp to me when ready
have the 6 visting spirits been confirmed to be the little prince ones or is that just an assumption?
Hey there! Please avoid sharing friend codes in public channels as these should be sent privately to the person you want to connect with. Sharing them publicly could lead to unintended people using your one-time code. Next time, please send it in a private message instead. Thank you! 
STARRR BWAHSHAS
Just assumptions as of now. TGC hasn't confirmed the identities of the spirits yet
big brain time
not you
Skybot
Can you elaborate or take a picture/video of what's happening?
you're awesome!
thank you but dont make me call boatgirl to lock you back in the basement /hj
What does this mean
What kinda dress does this ask for?
I'm not supposed to be here, don't tell the mods 
looks like the nintendo area, so you need any of the nintendo capes to go inside
o
Thanks
it's referring to the little prince
This?
Where should I report a bug?I'm doing the spirits from the Season of the Little Prince. Why is the Little Prince colorless in the completion animation for one of the spirits, while he has color in the others?
But i already did it
it's just saying you can replay the quest
!thatskybug
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
And why can’t i see the flower i plant
Hi, I'm looking for someone who has the aurora wings to help me finish her final quest pls 🥹
Oh no! A KRILL!!! 
you can ask for concert uber in #looking-for-group-live best of luck 
where is the event area? like where do i do daily things to get tickets, and how many can you get daily?
there should be a guide either in aviary next to iap shop or near wardrobe in old home. warp with them.
How long is the little prince stuff in game for sale?
!springisblooming
until bloom ends
Days of Bloom returns from <t:1742799600:F> to <t:1744613940:F>. Gather together to enjoy landscapes full of vivid blossoms blooming in the world of Sky with our returning friend from a beloved and timeless classic. 🌸 
More Details 🔍 : https://bit.ly/SkyPatch0285
can anyone tell me why sky is recently so much more expensive? It kinda takes the fun out of it if you HAVE to spend 200 bucks to finish the season in time
what's wrong w shared spaces and memories taking forever to load? 
Unfortunately that's what happens when someone arrived to the season late or misses a lot of days 
does anyone know how to buy the lilypad umbrella? i dont see where to
Could be the servers struggling, feel free to bug report it
iap basket in event area
the grind is real :/
oh thank you!!!
is that edible?
Skybot no
its not even about the grind, its the iaps 😭 why are the bloom capes 50€+.....
The bloom capes are candles
I have a friend who is very diligent and he cannot make it. I am used to buying some extra candles… but not 200 bucks worth
I'm not sure if this is the place to ask but it is a question and I need help but.
What cape are they wearing? It looks like the ps4 one but it's not, if anyone knows please let me know 
the rose one and little prince, all are iap 😭
they aren’t? also it’s an annual event, either it’s that or no old cosmetics coming back??
ik it seems really unfair some times, specially if your lifestyle doesn't always allow to play sky daily, but like the tgc is still a business and they bennefit from ppl actually playing the game
so it's why they incentivize ppl to play the game by overpricing seasonal candles
It's cause those are Collab IAPs 
Yeah? And the euros are due to the additional taxes (EU rules) on top of the prices and what Star said
white journey cape launched like a week ago, available at the same mannequin as the old one
And it has requirement to have completed Eden in the past /info
OH? I didn't know about this thank you
how do i get the daily ticket of days of blooms? its kind of confusing to me
plant your rose after starting the first quest and read some other n hang in the area, pink wax appears. thats ticket currency
I got to finish the season and now I'm getting extra SC for conversion, I was able to do this since I was here since day 1 of the season, Sky asks for your time if you wish to get things in a less-expensive way 
But I implore you, do not spend more than you feel comfortable with, at the end of the day this is just a game 
I need help, today I can't collect candles, my candles are grey and don't increase when I collect, I logged out of the game, checked wifi,... even deleted the game and reinstalled but still can't fix the error, how to fix this error?
What happens if a person is gifted pass by 2 people?
!daylightsavings
In the world of Sky, candles and daily quests reset for everyone daily at the same time! Daylight Saving Time will start at 2AM Pacific Time on March 9, 2025, where TGC is located. 
❗ If you are in a region that does not observe this time change, after March 9, daily reset will occur an hour earlier for you!
Reset time before: <t:1741420800:t>
Reset time after: <t:1741590000:t>
🕐 (These timestamps are in your local time!)
Grey candles means you've hit the soft cap, so you actually collected the candles, but it's painfully slow. So I suggest you to stop candle running for today (soft cap = 20 candles)
You can only accept 1
it should be greyed out after the first
yes as there are no benefits
Every players can only get 1 gift pass max from another player yes
u can accept it after this season ends
So one i gift can be accepted every season?
Cool cool, makes sense
❤️❤️
Ya you get the pass only once every season
Server issues probably, it's close to reset
Lag/bug, the servers are struggling a little, going out and back again should fix it!
do we already know if we have to do all the quests from the little prince season or just the first quest is fine?
Oh okay
You dont have to do any prince quests, what shiro means by activating the first one is starting the bloom cutscene at the rose
No need. For today you're given an option to replay the 1st prince quest through this spirit (you can replay as many times as you wish)
hi Al!!
Did the double lights event end?
Yep already ended, it lasted until Sunday
@waxen aspen If I collect 20 candles in 1 day, can I collect more candles?
If i m gifted a pass after a season ends...can i use it myself after a new season starts?
Technically you can but it's not worth the trouble as the forge rate is sooo abysmal after you've gotten 20 candles
U can collect 22 total
No, it's gift only
Up to 2 to 3, I’ve heard
Remind me, if you haven't finished all the TLP quests, will you be unable to see any parts or features of the event?
(Asking since my capeless account cannot finish the Eden quest)
So my frnd gvs me a pass , before season start, i cant use it myself for next sesaon? I can only gift it back?
Hey @waxen aspen, can you help me with this shard??!
Skybot 🗞
when is the ts group again?
my capeless can't see the prince iirc since they never started tlp
everything else is visible to them
I got that “all event ticket light has been collected today” reminder in sanctuary island. Is that a new bug?
@waxen aspen @thin knoll @nimble fox Oh, I see, thanks everyone for helping me.
A gift pass can only be given to someone else, yes
A bug yeah, probably bc sanctuary was one of the places where TLP's quest took place
Ah okay
Next up: Analyzing the diet of crabs
skybot, 🚪 
do tell once you got the numbers 
..
...?
oh i just have to afk around the rose and the event tickets already automatically spawns for me
stupid of me thinking i have to do all the quests for the daily ticket to spawn 🤦
The rule makes sense, but i am still confused
how do i tp to someone if server slipts?
Find them in your frnd constellation, click on them, click on the second from bottom buttons that pop up on the side.
ty
For today's (March 25) reset, I'll be able to get the leaping dance emote 3. Until at the end of the season, will I be able to get the cape? 😔
I got extremely busy I forgot it was my goal to take the leaping dancer's cape.
Why is there wisteria in Hidden Forest? I thought that feature was only accesible if you buy the wisteria pin and scan the STAR feature?
Is there a guide to the bonus ticket locations?
Yes, several on youtube. You can find them under Noobmode or Nastymold, but if you just search for it on youtube you should be able to find it easily.
Nope, this is due to Days of Bloom!
🌹 Days of Bloom 2025 Hidden Tickets Location by Kion
#seasons-events-chat message
How nice! Thank youu
also what does this tree do? is it just there for purely cosmetics?
You need another 52 candles to unlock the cape. It will take 9 days if you have the pass, 11 without pass. There is still 12 days left to the season after today's reset.
In the past, it would drop wax on the later half of Days of Bloom, I don't recall if patchnotes mentioned it doing the same this year 
didn’t it only drop wax at home? 
That's a different tree-
both trees drop wax 
my bad

!ts
The next Traveling Spirit is scheduled to arrive on <t:1743058800:F> (<t:1743058800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
how do i get the bloom rickets
By AFKing in the area where we put messages
Dw, it won't take long though
where's the best place to farm black dye?
Eden
Thank you!
This is only a spell?
No, it's an outfit
No, it's an actual item, the spell of it is on the lower right
Ohh thats cool! Thank you
where do i put the friend code so add someone?
Will days of triumph return this year? If yes, when roughly?
We have no idea
oh THAT yeah :,( im glad i dont rly like the cape that much LOL but for ppl who want it that stinky
Aw man, ty though!
Hi!!! I wanna know if u type a random sky code in ur account will it get hacked?
is it possible for capeless to reach the bonus ticket on one of the king's towers solo? im using a shared space spell but i just cant quite get high enough
why did this mesage keep appearing ? are there ticket in these Places ?
Well it's just a weird way of calling the price since bloom capes cost candles. I guessed they just named price of them if you buy candles via iap
when will the season end?
Guys.. I have some bad news.. there is a chance that the prayer bug has returned.. I had collected wax.. and i prayed after reset.. I was home when the reset happened ( the same way that happened the first time the prayer bug came around), that is when I ran into more wax and shortly there after I prayed a second time!
So far I haven't started praying like crazy.. but I strongly recommend you all be careful and avoid being at home in old home or Aviary during reset because it seems the bug has bloody returned!
Have you resetted your game?
be sure to report it just in case
About this year days of bloom, are the daily tickets only by wax?
Excluding the fifteen
If I remember, you plant a rose message and you'll get some wax from it, afterwards you sit around and you'll get wax
Hi!!! I wanna know if u type a random sky code in ur account will it get hacked?
Why would it? Sky codes are just to add friends
Oh I thought u could use it to get goods like when u won a give away 
whats a blorbo?
shhhhhh
The Spraveling Tirit is scheduled to arrive...
You can yes, but putting in random characters is just gonna give you an error
There has been an instance of TGC using the friend code system to gift spells during moomin, but other than that one instance, codes are just for friends
They are sometimes
I used a sponsorship code before to get a free iap last bloom
Thank you all very much!!
how can i contact with sky player support?
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
bump
Halloooo is there a max num of blocks on sky or
A free IAP? Like a spell of one or...?
Nope free item, it was the purple bloom tea set
thats an IAP
May anyone show me your local file in Steam?(Click on the game in steam>the gear>manage>browse local files)
Yep I know, I was saying it wasn’t a spell
i need heatrs
blocks...? OH i understand now, no it should be infinite
Hahahaha tyyy
#pc-questions might be a better place to ask 
Hi guys uhh this isn’t really a sly question but why is everyone blue now in the server
special role overwriting the "child of light" role* for the duration of the bloom event
Ooohhhh ok
here's a guide by ginko on how to get hearts 
#questions-and-help message
respectfully i think we would need some sort of proof of this, ive never heard of this happening before and clearly none of these other helpers did either
from my searching TGC has only ever made spells given through codes, never items and especially not IAPs
i would be happy to be proven wrong and understand the situation however 
could it have been a promo code from an influencer (forgetting the actual term for it) giveaway given by TGC?
isnt the messages thing it no longer gives hearts ?
oh wow! yeah that's an old post my bad
you're right, but players who see your shared messages might still choose to send you a heart for 3 candles
(giveaways from troupe members had the winner add the person and wait the three days like normal, never through codes like they claim happened)
i say this as someone who won a giveaway from a troupe creator 
Where to get new journey cape?
same place the red one is, it got added to the same menu
in the avairy vilage shoppe
[URGENT QUESTION]
Can someone help me with this? Will I get banned?
That seems to be very outdated tbh nvmd you realized that already 

Are there any ongoing server issues? I’m not able to collect wax from either candles or the roses
it was the first guide i could find
i stopped saving links a while ago
try clicking restore
servers always struggle around reset so it might just need a little poke (and no you wont get banned for an error on skys end)
!iheartyou 
Learn more about giving and receiving hearts here: https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?p=all&s=gameplay-features&f=how-do-i-obtain-candles-and-hearts
Skybot PLEASE
@boreal pecan ^-^
thank you! i havent won from a troupe member before. my only other thing i can think of is an official TGC challenge winner; those are given through codes! (i won the moomin ears & tail pack)
i dont remember if they did one for the tea set tho..
i think last year was the lilypad, not sure tho
Guys I never did any of the tlp quests so whenever I go to collect the daily 5 event tickets it keeps putting me in the cutscene w the little prince, do I have to complete at least 1 quest
How do I skip that then 😭
Sounds like a bug, you don't have to do the quests 
if you activated a quest from TLP, i think it overrides it? MAYBE? im not sure, might depend on the quest
(my capeless is on the final Eden one)
I think I did none on capeless and I don't get cutscene 
It is a bug 🥹 because whenever I near the rose to plant my message I’m put in the cut scene and it’s rlly frustrating
I’ll go look but honestly I don’t really feel like proving myself it was a year ago so it doesn’t matter much
are servers being extra slow rn
troubles with loading quests, completing quests, collecting wax
went to granny's and friend couldnt receive a single drop of wax
I think I activated it ages and ages ago but never completed it, so it might be overriding whenever I go to that area 😭
near the quest guide rose, or near one of the event roses?
the event one, when u click teleport by the guide
@fleet folio https://www.instagram.com/reel/C5oEcUiIfUN
odd. it might be overriding; thats the only thing i can think of. i would try to complete the quest, NOT activate the next one, and see what happens
They aren’t the only creator to do it either it was done by many, apologies I removed image since it doxed me. The creator has lots of followers too and the code worked for me
Also was a year ago so it doesn’t really matter I just wanted to say that it did exist
Yeah I guess that’s my only choice, I’m too lazy 
This is the second time I'm hearing of codes that "should work" rn
Oh a year ago, then nvm
This code was from a year ago, I claimed it last year
Was hoping to buy the rose which plays music from little prince, but it’s not purchasable. Does anyone remember how you could get this from little prince?
Seasonal ultimate
Not returning period
Oh no 🥹 it was the first season for me so had no idea what I was doing as a moth 🥹 thank you for letting me know
I feel you also, I want that too😭
ive seen skykids holding books :0 where can i get it?
Did you manage to catch an image?
There's a reading emote from the Moomin guide!
That's the emote from the Season of Moomin. Go to the collab room to get there
Maybe kizuna ai? I'm not sure if that had an outfit
Do you remember any other details about it then? Was it only white, or mainly white and a couple other colors? Furry/fluffy perhaps?
The Kizuna pack was a cape, hair and hair accessory,, the STAR pin I believe only gives a related honk
Hello where can i get fireworks Earrings? When will it comeback?
It was available from the Aviary fireworks event. The event will not be returning, but the cosmetics (the earrings and a firework staff) will return somehow as confirmed by TGC. Just don't know when or how yet
Hopefully it will return🥹🥹
Was it either of these?
rally outfit?
This?
Ok that’s Rallying Thrillseeker! It’s actually the upcoming ts,, at least we all think it is 
No
No to what?
hii i got lost are there any event ticket in this area
new member
where is this outfit from ?
Welcome on the server. Do you need help, confused one?
apologies this is garbage quality but i was nearby
Kinda... Let me observe first
No one knows when things will happen in Live
Any Live announcements will be made in #news!
Ahh sorry
how to collect daily 5 event tickets? or do i just afk farm in that flower area?
yes
can view the rose messages too while collecting the wax, they also give wax
okii, thanks 
I can't the daily rose tickets 😭 where r they today?
same place as yesterday, in starlight desert. you can teleport using the rose near the guide in starlight
Will I make it with the amout of time I have? :(
They dont appear for me tho
this place
You need to view the cutscene at the rose first before the wax appears
if you mean the tuckets to pick up, those were one-time only
Do you have the season pass?
Yes!
(they do they have a season heart)
I think we can get 6 tickets every day, right?
no, 5
5 every day, and 15 as a one-time bonus
I’m tireddd
I think you can if my math is right 
oh~ I originally think that I got 6 yesterday haha
Yep! If you did dailies today you’ll have 12 candles left over otherwise 18
It seem that I got a one time bonus yesterday🤣
thanks~~~
Good night skids pleasure helping out here as always 
!ts
The next Traveling Spirit is scheduled to arrive on <t:1743058800:F> (<t:1743058800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
I just did tasks it's just making me nervous REALLY wanna make this the first season I don't buy candles
how many event tickets are there in a day?
Does anyone know where the account complaint handling is?
Hello, I want to ask about When will tgc respond to the ban account?
!support you can contact support if you mean a sky account
Any issues with any discord users is in #contact-the-mods
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Noone really knows how long they'll take to reply, but usually a few days
…have we reached 13 cape levels yet? This is the second time I’ve seen someone with it, and now I’m second guessing if it’s a hack
Alright, thanks 
We are currently at 245 max wl (I think), just for reference. Close but not quite there!
no 13
Prince's quest will stay after event too or it won't?
days of fortune i think
My friend got banned unfairly and didn’t receive any warning I’m wondering if I she can appeal the ban?
!support tell her to try and contact support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
I want to know if the account complaint is really useful. I'm going crazy.
days of fortune wool hat ($9.99)
I'm not sure what do you mean with account complaint. can you specify?
do you mean bans?
Will they do anything? Before she’s told me they usually don’t recover the account?
account bans whether temporary or permanent are manually reviewed on a case-by-case basis, so if an account is banned usually there is a legitimate reason for it 
she can try, we can't say for sure what will happen.
Can I use little prince jacket to go to Prince area with friends?
Ban wave started yesterday, usually it touches only the ones that used cheats
we did have a ban wave i believe yesterday, if you have reason to believe your account was flagged wrongly you are free to talk it out with support
I haven't had much time to play games. I lent my gaming account to someone else. However, I didn't know that the person used hacking techniques, so I was kept in the dark about a lot of things. It was only when I logged into the account this time that I found it had been permanently banned. This is my only account, and I've been using it for several years. I've invested a great deal of both money and time in it. When I tried to find that person again, he had already blocked me. I'm really going crazy.
lending your account is against sky's TOS. i don't think there's much you can do.
So does that apply to accounts that havent used any third party tools for a while now?
Altho to be fair it's usually
Warning, next time it's 2 week ban next time it's perma
not sure if someone already helped but the hat is from Days of Fortune! it was an IAP
and I have bought most of the seasonal passes.
the little prince season quests will stay but not the accessories
!support
there is not much we can do to help you here, we're only players like you
i understand your frustration, but lending your account is against TOS, which you agreed to when creating your account.
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
As you said, I didn't have much time to log in by myself, but I bought the game pass. Maybe when it was banned for the second time, the other person didn't tell me. It was only until this time that I logged in by myself...
Sharing account is still against TOS tho
from my 1 minute being here i can already attest that being upset/ranting towards volunteers in this channel won’t help towards your ban appeal. i recommend following with customer support for a ban appeal and go from there
dropping a handy link to sky's ToS for reference:
https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/faq/460-eula-terms-of-service/
this is not a place for it
Giving someone else access to your account is a ban reason. It doesn't matter what the other person does, if they hack or not. You broke the game rules by letting someone else into your account, therefore you can get banned. You can still try to appeal the ban at support, they will tell you if they will lift the ban or not, but a response can take up to a week
this channel is to help people, and we've done what we can do as mere volunteers to answer questions, redirecting you to support /lh 
(Honestly, I empathize though. I hope you’re able to get it back
)
Giving access to your account to someone else essentially opens up the door for potential hacks. You don't even know whichever the person is trustworthy that's why it's counted as TOS violation in the rules
Yes, I know that sharing the account may violate the rules. But I really didn't have the time to manage my account. It's just about the in-game stuff. I just hoped that someone could help me take care of it.
If you're aware of it, then you should have known better and not to give it to someone else. And prioritise your real life matters first over a game
If I "replay" the final tlp quest, could I skip the eden part? 🥹
Actually reminded me of something funny
When i was reading through it and sending pieces of it in game chat
I almost got muted for bad language
There is no "but". It's against the rules and you willingly violated the rules. We can't help you with that, so please move on from the topic here 
Contacting support is your only chance, good luck with that
I mean some parts of TOS are quite meme
Well, I hope the complaint helps.
sometimes its better to just let the account be, even though you dont have time
ok yea this is hilarious LMAOO they literally just said "cope and seethe"
I don't think so, you will need to do it all
let's please move on 
does anyone know which TS we all missing thiss week?
I understand the frustration, but the people here are trying to answer questions/help with recourses for others. I recommend venting/talking to a friend in a more private space.
popular guess is rallying thrillseeker, not confirmed yet
Anyone else having problems with collecting event light today?
is there some sort of dye trick i'm missing where deep honking alone is more efficient than honking+burning at the same time
you need to deep honk for some plants to burn
Deep honking is not more efficient. Honking and burning isn't either. Burning while deep honking wouldn't make the burning faster it would only make it a hazard for photosensitive people 
ok good so i'm not crazy bc i don't get why people r just standing on top of the dye plants and deep honking instead of taking their candle out
Oh thnx i didn’t know that
The only times this makes sense is in Eden, where the vines can crawl into hazardous areas, when they’re too high to be reached or behind a wall, or aren’t reacting to candles (this can be solved by half-honking)
The only reason to deep honk at dye plant is when it's not burning at all e.g. when it's below the ground or behind wind wall and your candle can't reach it
ok thank u guys LOOL i genuinely thought mayb i was unaware of some trick but Nope
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert.
Today’s concert times:
<t:1741590028:t> 》<t:1741597231:t> 》<t:1741604408:t> 》<t:1710075600:t> 》<t:1741618858:t> 》<t:1710090000:t> 》 <t:1741633247:t> 》<t:1710104400:t> 》<t:1741561227:t> 》<t:1710118800:t> 》<t:1741575655:t> 》<t:1710133200:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
My friends sometimes do it when theres a whole bunch of vines and they're feeling lazy. OR for dye plants in Eden / GW when it's placed in an unsafe location. Otherwise it's what the others already said
is anyone elses game EXTREMELY laggy? trying to do cr with my friend and we unlocked warp (or tried to), it took her AC but we still dont have it?? cant even do the white candle with piggy
o another question kinda related,
do a lot of people give feedback on/request accessibility features? for example, photosensitivity to deep honking.
i'm gonna give that feedback as well bc it feels super unfair, but i'm curious if it's something that a lot of people request & tgc still hasn't listened to
servers are still reeling from days of bloom traffic i think,
thank u though!
np!!!
i rlly hope it goes back to "normal" soon even though normal is still buggy, it is super frustrating
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1710140400:t> 》<t:1710147600:t> 》<t:1710154800:t> 》<t:1710162000:t> 》<t:1710169200:t> 》<t:1710176400:t> 》<t:1710183600:t> 》<t:1710190800:t> 》<t:1710198000:t> 》<t:1710205200:t> 》<t:1710212400:t>》<t:1710133200:t>
We don't know bc feedback is in a private channel
I haven't personally, but I know some have. A couple Sky content creators have also touched on this as well
i hope we acc get warp or she gets refunded her ac T^T
If nothing works, try to restart your game (both)
it workeddd ty
i highly encourage it, feedback channels are protected thru anonymity and they’re there! might as well submit something. i have put in my feedback for accessibility settings personally and including your voice for even other feedback/wishlists items is optional but highly recommended
Does the shop gets refreshed that some of the spell's are missing?
I've given feedback on it before myself. I think it's a good thing to give feedback on but also from a game-design perspective, a harder challenge to solve than it seems at first glance. But it's always good to submit feedback if you have ideas for accessibility. I know that I submitted some concerns about colorblindness accessibility for this season and they made some really good things to help 
🎵 Prairie roads, take me home... To the place I belooong... Golden Wasteland... Forest mama... 🎵
...skybot now you're just messing with me
Always
the only good/entertaining/funny/useful thing skybot has ever said
this is the first time i’ve seen that response
Forever and always
Wanna sign in to beta version
We do but sometimes they don't care... 😦
Want to apply for beta version
again, check #beta-faq
well dont think about asking me!
fair enough 
trust me we weren't
Refer to boatgirl's statement. Its not they don't care, they may find it challenging to tackle game design wise so it may take a whole long time to finally reach an optimal solution.
I just wanted to dispel some perspection
I have been playing this game no problem for a while and now all of a sudden im having server connection problems can anyone help solve this?
even if we feel like they don’t listen it doesn’t hurt to send your thoughts. sagomay has stated that they routinely have to sift thru feedback as part of their job. unless if they’re lying (i highly doubt it) i don’t see why we should stop
servers seem to be slow rn, best thing to do is wait a bit and have patience.
@dapper hamlet to help answer ur question xuz i think we're clogging up the live group channel. Turtle is in sanctuary so prarie
Just look at the daily light bug constellation. I reported multiple times in 2021 and nothing was done to be fixed. Sometimes they don't fix. It the truth.
I am sorry I am just confused
Oh no! A KRILL!!! 
reminder this isnt a discussion channel, its for answering questions
alright thanks, this has been the 3rd time this week i've tried so wasn't sure what was going on i appreciate the assistance ! @graceful dagger
thats ok, any further questions and you can ask here. Most people will help
Okay get out 😭
I didn't say to stop. No one is stopping.
And? It doesn't mean they don't care, they need to tackle a few problems at a time, and will address the rest when their resources are able to
So Geyser and Turtle both are located in the same area?
2021 to 2025... = 4 years. Keep me posted when it fixed plz.
what kind of bug was it, I don't encounter anything weird with it lol
just adding it in, often when we reply to someone asking if they should send feedback with “yeah but xyz they never read it” it can discourage them from doing so! it can be a tad counterproductive.
i have another question is anyone else starting to get traumatized from watching that one manta get krilled every day in wasteland
~~if u fly over it really fast u dont have to watch it
~~
That is a personal opinion of yours. Sry if you feel that. The bug I reported in 2021. I am now close to finish my master program lol. Many years have passed and nothing was done. Yeah, we know where the story going.
But yes to summarise. Reporting bugs are STILL helpful and we don't want players to be discouraged from reporting them 
yep
@compact egret please remember to keep things respectful with other members here — it's alright to be frustrated, but per our server #rules please be mindful of the tone you use with other members here
Guys I need ascended candles for at least two spirits so I can unlock there masks and other cosmatics.
Any tips? I am 55 wings atm
i feel like we’re talking about completely separate things. i was referring to the discouragement/putting down the effort of bug reporting/providing feedback rather than a specific issue that has yet to be fixed, that’s all
we should move on however
you can do shards or go to eden, but i'd advise you to get a bit more wings before going to eden
I am. Didn't I concur with Grey?
you can keep track of shards on this website by plutoy https://sky-shards.pages.dev/en/2025/03/25
next red shard is in 2 days
when it's a red shard it gives ascended candles!
NOWS MY CHANCE TO SHAMELESSLY PLUG my favorite sky website
https://sky-shards.pages.dev/en?lightMode=false by plutoy, so u can keep track of shards :3 @dapper hamlet
aw dangit, my shameless plug </3
Is there a specific uhm count for how many seasonal candles it needs to make one ordinary candle??? Or does it not work that way?
Understood
I get the Eden part but would u mind explaining me the shards?
doesn't work that way, seasonal candles stay as seasonal candles. only time they turn into a regular candle is if u have leftovers by the end of the season
they convert in a 1:1 ratio at the end of the season
Do you mean by Ascended candles the whole thing or just 25% of it?
One seasonal candle = one reguler candle
Ohh, thankyou!!!
shards fall from eden, they can be either black or red. black gives wax, red gives ascended candle! they are timed events, which means they fall at a specific time and day in one specific place
what do you exactly mean?
the reward of each shard is specified on plutoys website, for example, next red shard, will award you 3.5 ascended candles. which means 3 full candles + half a candle
TWO DAYS IM SO COOKED

I understand
!ts
The next Traveling Spirit is scheduled to arrive on <t:1743058800:F> (<t:1743058800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
is there a shard today
nope
u can use plutoy's website to keep track of them btw :3 https://sky-shards.pages.dev/en/2025/03/27?lightMode=false
just in case:
how to do shards? 
- you check the location and the time, go to the location in the time its active (if you struggle, you can google the location, or ask here), and then you'll have to burn darkness

how do you even go to sanctuary turtle...
There will be three shards? The 2nd and the last one is actually at midnight 😭
it's in the isle in front of the beach with jellyfishes
(if that makes sense)
great its a strong shard, gonna cook those pesky red crab
🐢 All About Turtle Event by Velvet
#seasons-events-chat message
they are 3 different times! but it only works 1 time per shard, so you can choose whichever you'd like to go
Good afternoon everyone. Where can I write an appeal?
!support if you mean ban appeal
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Oh, I'll have to get to the certain location before it appears?
Thank you!
you don't need to go before, they're usually active for 2h to 3h, so it'll work anytime between the start and the end
I might sound dumb... But where is treehouse in forest located?
(may i interject the shard conversation so i can feel useful)
(since you mentioned only having 55 wings before, you can also get winged lights from those red shards. after completing one, you'll have the option to meditate and enter the "void of shattering" and each one has one winged light)
(thank u i feel better about myself now)
I am sorry I don't know what that means..
I got the location on website tho
ok nvm im cooked then
nono it's okay you don't sound dumb at all!
when flying in forest, after the main area, before the big gate, theres a whole on the right. it's there
i'll show you rq 
Got it thanks alot
laggy servers
Change servers?
Do u mean that I can use those 3 candles to ascend a spirit before going into the Eden and it will help me start with for example 2 wings when I'll be reborn?
I do want to unlock a mask or two I don't have any cosmatics T-T
unfortunately that's not rlly a thing
in other words the game itself is just super laggy right now
Is there any solution…
you can use the ascended candles for that, yes
but you can get wings themselves from the shards too, these things:
nope, just gotta wait it out unfortunately
Awh 😔
I don't really have cosmatics.
So is it fine for me to use one or 2 on a spirit to unlock theirs?
ascended candles will unlock more cosmetics yes, but you still have to purchase the cosmetics with regular candles
Hope this helps
Treehouse Location
@dapper hamlet
Yes I'll save them up no problem
is there a specific cosmetic u want to buy?
It's recommended to click the fire emoji on the channel bottom of #report-a-live-bug , the more players report it as a bug the more it raises the statistical significance of the bug for the devs so they can handle it with priority, if many players reported it 
Yes. That mask
yall i wanna get the rose cape but i dont want the transaction to be thru steam, if i buy it on mobil will it work either way?
on mobile it'll be through apple store or play store, if its the same account you're good
Thank you luckily I collected all the spirits of the forest today so nothing stopping me
i use huawei though 😢
ohh i'm not sure how huawei is doing atm but i think they must have their own store like play store? 
should be the same as if you used an iphone
yes
iirc if your country supports it you can directly buy from the webstore if that’s an option for you https://webshop.thatskygame.com
youll just pay through the app store there yeah. You could also use the webshop to buy the rose cape if you prefer that
i can be incredibly wrong tbh i haven't touched an huawei in years 
Are the other little prince quests able to played again or is just the 1st one?
LOOL no ure right, sky accepts transactions thru the huawei store
thank yall for the help LOL
How often do dye plants respawn?
every hour
on the left to the clouds there's a tree with a hole
#seasons-events-chat message guide by Clement
Which one is the sunny forest? The last area?
grandma's place
Oh I was there bruh
How do I collect daily tickets?
yes! the big tree with hole, one filled with grandma, and the other one is beside the bridge
can someone help with Hairtousle daily? it needs two people
by the bloom guide in starlight desert, there's a rose with a teleport button that'll bring u to the area that gives you the event light
the event tickets themselves are scattered around starlight desert
#looking-for-group-live for in game help 
no response
it doesn't actually need two people, you don't have to light the statue & do the emote at the end to complete the daily ^-^
you're free to bump your message! this channel is more answering questions/giving guides instead of helping in game
i think they mean getting to the area 
do we have a red SHARD today.. im so sorry if y’all saw that autocorrection
tyy
AHHHHH OHHH OK
well have fun
I would like to help but please wait 15min
LMAOAOOO yes i saw it nd no there is no shard
I did the teleport thing but it brought me to first quest
someone just replied to you there. you just need some patience, sometimes it takes a bit of time for people to reply 
is the bloom rose cape white or purple? im planning to buy it
okay
was it the pink rose right in front of the bloom guide, or the blue rose in the middle of starlight desert?
if the pink one jus brought u to the first quest then you might just have to do that first Q_Q
you can preview it in the closet
its white with purple details i believe
i looked it up on youtube and apparently theres 2 versions, one white and one purple
so idk if it can be changed myself or its really like that
#screenshots-and-videos message 2025 bloom cosmetics showcase by ash
if you mean the iap one, there's only one version
super duper quick question if someone's hosting a full afk cr and they decided to skip a realm and straight away tp back to the portal how would the passenger join you back when they're afk ???
Ah will they make us do all quests again
if they're afk... they wouldn't? i guess? im not sure i get your question
let me just mention tgc doesn't encourage being afk in the game for long. so you can stop collecting wax midway as well.
if u already did the quests then that shouldn't be happening
are u sure ure talking to the right rose? D::
They‘d need to use wind paths to change the realm
the only way to go home without unholding is using windpaths and going to aviary
OHHH
Shall do! 
Does the hairtousel spirit respawn cos I saw someone do it and now I can't do it
you can go home and sit in the shrine or just wait the person whos doing it to finish it (or try to catch up with them)
They finished it a while ago and waiting by for spirit to come back
it could be bugged, going home, wait for a minute, and use return shrine should work
How do we farm bloom tickets? I don’t see any quest for it
Spend some time in the area it teleports you to after watching the note prompt.
reading rose messages speeds up the process too
Lil prince area?
tp using this rose
Oh thanks! 😭
np!! :D
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1710142200:t> 》<t:1710149400:t>》<t:1710156600:t>》<t:1710163800:t>》<t:1710171000:t>》<t:1710178200:t>》 <t:1710185400:t>》<t:1710192600:t>》<t:1710199800:t>》<t:1710207000:t>》<t:1710214200:t> 》<t:1710221400:t>
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1710140400:t> 》<t:1710147600:t> 》<t:1710154800:t> 》<t:1710162000:t> 》<t:1710169200:t> 》<t:1710176400:t> 》<t:1710183600:t> 》<t:1710190800:t> 》<t:1710198000:t> 》<t:1710205200:t> 》<t:1710212400:t>》<t:1710133200:t>
suoer super quick question js to make sure of something ... iirc there are 9 wls that are located in eden, if i'm planning to go there to grab those 9 wls can i make it back or do i have to complete the whole thing
there are 10 counting with the one from the first area, if you go up until the wing light and do not go to the statue part you can come back home safely 
what r the new items for bloom i can't get ingame rn since I'm midway in a performance 😭
#screenshots-and-videos message 2025 bloom cosmetics showcase by ash
thank you!
Hello I tried to post a screenshot of my sky kid in the screenshots channel today and it instantly deletes and I get a 10 minute timer appear til I can post again. Am I doing something wrong?
Did you add text? Some text gets filtered and auto-deleted by Skybot.
And the 10 min are the regular cooldown of this channel (for spam prevention)
Ahh I added 3 pink emojis maybe it was that il try again with no text in a bit
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1710140400:t> 》<t:1710147600:t> 》<t:1710154800:t> 》<t:1710162000:t> 》<t:1710169200:t> 》<t:1710176400:t> 》<t:1710183600:t> 》<t:1710190800:t> 》<t:1710198000:t> 》<t:1710205200:t> 》<t:1710212400:t>》<t:1710133200:t>
Ahh yeah, messages with only emojis are currently filtered bc of the recent spam wave. Try again without the emotes or with some more text instead 
just curious what the ‘haunted’ role means? i’m not sure why i have it
it's just for fun to celebrate the new event
Skybot shenanigans (that regularly happens during different events ^^)
ah i see
do people make their own custom music sheets or are they using auto-clickers?
What am I supposed to do here? Nothing was happening
there was no timer at the bottom?
There is
i just bought hair with heart but then i didn't get anything! and my heart has decreased
Why tgc
you need to wait that time
the thing will begin once the timer is done :D
I'm done
super buggy servers, happening to basically everybody atm D:
So sad
Hello guys may I know wheee is the event currency today
I can't see any of that
Bug ?
very sad little prince is my fav season but now i am upset because of the bugs it created
servers have been lagging/are unstable and it’s affecting trying to unlock or purchase anything. restarting the game might help reset it. if they don’t return or the hair isn’t collected you can contact support about it