#questions-and-help
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It worked!! Just Sky being silly as it usually is I suppose. ^^
Yes! It’s in Treasure Reef, the abyss area! I don’t know its exact pathing but I’ve seen the Eel swim near the stairs beneath the submerged building with the hexagon shape (center of the water). I’ll see if I can find a more detailed guide!
YAY I’m so glad! 
Light Trail Eel by Yash
#questions-and-help message
alright qnh finally time for me to sneep
good night!!!
This might still be up to date
can someone help me? im trying to buy a cape from vault constellatiion but im not sure which one it is when comparing closet to spirit :c
Could you show us a picture of the cape you want please?
How to get to Aurora concert?
!concertwhen You can go through Aviary, follow the anniversary guide (aviary event shop, at the entrance) and then wear a cape spell (wings
) click on your wing menu and select the cape icon 
Here's a guide #seasons-events-chat message by Stoat
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
okay srry 1 sec
Does anyone have the rotations of the nesting shop items with prices ?
Stone Furniture rotation list by Moon: 
#seasons-events-chat message
this one but theres 2 that look similar both in vault so its confusing
Oh that’s Memory Whisperer iirc!
is there a place where we can to send discord suggestions for the server? 
Suggestions for the server I believe belong in #contact-the-mods
~~Not me about to suggest the game feedback server
~~
thank you!
Does the geyser stop giving wax after you collect a certain amount? (I still have 1 chevron)
Yes, it does. There is a daily limit to event wax
Yes 1000 wax
chevrons doesn't matter
Was it always a thing or is it new?
It's a thing like few weeks after geyser got added in game (which is .. 3? years ago)
the limit was 500, then 2000, then now, 1000
at least 2.5 years, been there since i was a moth afaik
it was days of nature addition so
Ah ok thank you 
I might just be dumb but I can’t find the 4th seasonal candle in wasteland 
Seasonal Candle Locations by AL
#seasons-events-chat message
thank u
Thank you 😭🙏 (I was in fact, dumb
)
Where is the meditation place mentioned in #quick-dev-updates ?
It’s a portal between the cafe and furniture store! It’s currently on a schedule.
Aviary + Office Activities / Events / Performances Guide by Keru 
#seasons-events-chat message
anyone doing trials? clicked on the wrong channel by accident 

Does this lead to the aurora meditation or totally different ?
omgg xDD i accidentally click on the wrong channel. ty for the reminder xDD
Totally different! Aurora meditation is in the concert venue
Lol all good! Hope you find a trial Uber! 
where is today's spirit? 😭 been searching for a while
hmm, Switch is on 0.26.2 but I don't see a patchnotes on the helpshift site.
is Grandma still bugged?
Today’s Daily Spirit by Clement 
#seasons-events-chat message
thank u!! clement W fr 
does anyone know what the recent update relates to? (just updated the app on my iphone)
We have no clue since the devs didn’t give us any information, but keep an eye on #news #known-issues and #quick-dev-updates , they might post the information in the near future! 
is anyone else having trouble with connecting with friends in the coliseum? I'm traveling with a friend and it's literally only the coliseum where sticking together is an issue. home works fine, the valley temple works fine, but whenever we try in the coliseum, the bad wifi sign pops up for a second and we can't meet. Is it just our wifi or should I report it as a bug?
The servers have been fairly unstable ever since yesterday so it’s possible it might be due to that. I would definitely still report it though so the devs know 
hoi
thank you. I'll definitely report it then
Hi. I have a question. Can we cleanse the darkness of shattered area for three times a day? Because i read there is reset time for that (?) So we can claim the ascended candles three times too?
Thankyou for helping 
No, only one time a day
You can clear it as much times as you want, but you will only receive the ascended candles the first time
Hello!! what do i call you?
bad with names
you can cleanse the shard as many times as you want, but you can only claim candles once from it
Oh thankyou everyone 
For the update that happened today- where can I read what the update was?
There isn’t any information that was provided sadly, but keep an eye on #news #known-issues and #quick-dev-updates , if patch info will be posted it’ll be in one of those channels! 
Thank you both 🧡
is it okay if i ask in here about progress updates on bugs? i'm just wondering if there's an eta on the patch
No eta sadly, we just have to wait until we receive more information 
when is the eden's reset?
Does anyone else deal with this:
When my friend comes online, it doesn’t tell me nor does their star have the circle around it- I have to restart the game to play with them.
Then when they go offline, it says they are still online but I can’t join them. I’ve restarted my device and redownloaded sky and it has yet to fix it…
!er
The Eye of Eden resets once per week.
Next reset happens <t:1722150000:F> (In 2 days 5 hours 15 minutes 37 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
There’s been server issues ever since yesterday so that may be the cause if restarting hasn’t fixed it. You may have to wait until things calm down 
The thing is, it’s been going on for MONTHS and I’ve complained about it before but it’s never gotten fixed
I’ve only seen one other person complain about it too
Oh I see, apologies for misunderstanding! Do you have this issue with any of your other Sky friends?
This may also have a hand with the bug mentioned in #known-issues here:
#known-issues message
" Friends may appear offline in the friendship constellation "
It will be fixed eventually. When? We don't know
It’s just one sky friend but I’ll look at what this person sent
Thanks for helping me 
!theteaonthets 
the secret to predicting the next traveling spirit is to ||wait and find out 🧇 because it's random 🎲🍀||
!knockknockwhosthere 
what did this update really do
this update is not futuristic enough to fix grandma
Q: I bought a season pass last week, but it has never appeared in my account. I contacted support in the game, but they have never responded. My credit card shows the purchase. The game will not let me purchase a "season pass" now, it is greyed out. However, I cannot collect season candles and do not have any of the season gifts or benefits from buying the pass. It has now been almost a week, what do I do? #PleaseHelp
restore purchases 
Omg I am now reborn with 108 wings!! 😭💙 I have a question tho I have 106 wings in eden then when I wake up in home I have 108, so I go up two more! Why is that?
I've just completed vault constellation while other constellations are sitting 50-70% completion rate. hope I'm not doing anything wrong lol
IAP Troubleshooting Tips by Tib 
#questions-and-help message
When are you going to fix grandma's bug in??? I don't have the patience to wait.
If you bought Frantic Stagehand's wing buff, they aren't shown the spirit line up and their wb gets added with the credit wl
we arent tgc, you have to wait till they fix it in a future update
We are not TGC members to answer that.
All we know is that it will be fixed in a future update.
And also, there are many ways to get that wax, old players didn't have grandma
it's not the end of the world
Thank you. That actually worked, albeit not how I expected it to. It said that there was nothing to restore, but then when I clicked the Season pass it said I could redeem it for free! Thank you!
He has a wing buff?
Ok this could be a very stupid question but does the event currency get translated into wax/candles/hearts once the event is complete? If it does then I’m gonna be so sad that I missed stuff but it’ll be good to know since I’m not interested in much from one of the future seasons! 
since march when they came in a group visit yes
Nope! If you don't want to buy stuff with it, the next best thing is spending it for spells
events currency never converts, it just disappears
only seasonal candles and hearts convert when the season ends
you could use the cake in the office as a substitute to grandma and it's not even timed so u can just afk there till you hit the limit 
Ohhh that’s why!!! I did notice this started recently so that’s why!! Thanks! That explains it!
Hello i just wanna ask what are the things not included in the feature if i bought the wire cape?
someone sent me hearts from my shared space earlier but i cant find my shared space anywhere is this a bug :"0
i only place one in the meditation area
!geyserwhen @faint jewel 
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
Ty Alexis and Cozuki! I only have 4 left atm so I guess I see what I can get after reset in the morning. 🩵

You can't burn that yet, wait for future quests.
And no, it's not that you don't have enough winged light.
Okki thank uu
Every event to do with SkyFest will be there, (the portals, the cinema, the look of the Aviary) save for the Office area (and technically the meditation area, but that's going to be patched in for all users in the future.)
Hello, I use sky shards pages to help me find and time the shard events. It says it’s in jellyfish cove, vault today. I’m there but there’s no shard. The timer says there’s still 36 minutes left. Is it somewhere else by mistake? I left the area and came back, but still no shard.
Shard hasn't landed yet! It will land after 36 minutes from now
i think that means 36 minutes before the next shard lands. my page says it's at 7:48 pdt
Yeah, the next one is landing in 34 minutes
Ohmygosh thank you, I completely misread that 😓 you all are so nice
Servers where I’m at must hate me, haven’t been able to play in hours
!turtlewhen 
A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢
☀️ Event times : (These timestamps are in your local time!)
<t:1712562600:t> 》<t:1712569800:t> 》<t:1712577000:t> 》<t:1712584200:t> 》<t:1712591400:t> 》<t:1712598600:t> 》<t:1712605800:t> 》<t:1712613000:t> 》<t:1712620200:t> 》<t:1712627400:t> 》<t:1712634600:t> 》<t:1712641800:t>
👁️👅👁️ (its me frey)
!st
The Spraveling Tirit is scheduled to arrive...
!ts
?
The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
lol yes you know me and gw aren’t good together XD
I wonder if u die before u reach eye of eden what would happen?
Anyone got the season price chart?
#seasons-events-chat pins!
you enter orbit if you're past the PNR
If you manage to lose all of your wings before PNR, or even by rain or krills for that matter, you will be sent to a void black room called the "Pity Room" which will offer you a single winged light to revive again.
Thank you, good to know 
is the eye of eden reachable normally???
If you have enough wl to enter
I meant the crystal
Are you referring to the big red crystal in PNR?
It's not physically possible, there is a wind wall
Ouhhh
I see, thanks
how many times a day can you collect the little oreo in aviary?
Duet Door. I can not enter the Duet Door. Ive tried at least 5 different time. It is not working correctly. I am using an Apple Ipad. Everything else is working fine. I have accumulated 84 Duet Candles already.
. I reported this on the app. They want me to report it on Discord. Hope this is the correct place.??.
little oreo?
if you mean the rocks, once a day
Do you mean that part where ||you play the instrument to open the door?||
it's like the rock but no. i already collected today's rock and this was. not a rock. it was a little Oreo. the dog. and it gave me wax.
Why is the sky not red on jelly cove? Are there no shards coming?
I'm not sure anyone has tested the max you can get from them yet 
it's coming, but only within like 10 minutes will the sky turn red
Oh okay. Thank you
yes
nvm it's coming in less than 5 minutes, idk why it's not red for you, gl tho
the next shard will fall there in 4 minutes
You might have to go home and return shrine if the sky isn't red. Sometimes the shard fall is a little buggy.
hi quick question. i haven't played sky in a long time. what is the floating staff with the star shape in home space?
is there a reason why the sliding race or whatever its called in the valley triumph has gotten so slow? i used to play a couple years ago on moblie, and i remember how fun it was! likehow fast we got to go on land! i started over this year on pc,, and im so slow for almost the whole race, at some points even just straight up walking. i dont think im doing anything different other than playing on pc. is there something about that??? or am i just misremembering?
fireworks, happens once every 2 hours right now in sky fest, but normally will happen on the first of every month
hello! does anyone know whether afk spots to collect wax are still available? I haven't been playing for a while 😆
I noticed the bonfire in wasteland doesn't give floating wax now 🤔😯
What exactly isn't working? Something like picking up the instrument or being able to hit the notes?
Social area wax is bugged alongside grandma, i've heard that the wax in valley temple's maze is still working 
well there's 2 rn, sky fest cake and valley temple
That said, I did get an update to the game on iOS. I don’t see any patch notes about it yet?
oh so it's just a thing that tells you when the next fireworks will light up. thank you!
Patching grandma is delayed because the team is waiting to be able to update on Switch as well, and nintendo only allows them to update something like twice a month. They didn't want to update early and leave switch users behind 
yep, in 10 minutes of the fireworks starting there'll be a meditation circle
hi I have a question regarding switch account
What's the question? 
Sooooo anybody on here know how to fix that irritating map glitch that shows me missing a winged light in Isle Of Dawn? 🥲🥲🥲
thank you niko!
What are you logged in with currently?
Im currently log in with my gmail and fb I think
And whenever I try to link w my switch
It just pops me back into this screen (even after I got the verify code )
So you have both your gmail and fb linked?
I recommend closing Sky, and before you tap the play button, switch from FB to Gmail login and try to link your Nintendo Account again
You can also try this:
Steam Linking says Successfully Unlinked by Elysian (disregard Steam, it works with any platform)
#pc-questions message
I know there was a change to momentum physics. That could be part of what you are noticing. 
You can always submit a bug report with video if you think it's slow enough to be a bug, which walking i think would be too slow.
yep! ok thank you, I’ll go try it out!
Hello everyone, earlier I stated I couldnt login into Sky because connection issues. If its not your wifi, and you have an Apple device, going to settings and turning off iCloud private relay fixes the issue. The same thing was happening to the YouTube and Safari app, figured I’d give it a try and Sky works now. Hopefully this helps someone else!
ohh i see!! how would i submit a bug report?
Oh, icloud private relay is experiencing an outage, it seems 
!thatskybug 
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
it may have something to do with how they adjusted the animation for sliding and leaping to accommodate the snowboard prop introduced with days of feast 2023. compared to before, the animation looks more natural when using the snowboard prop
I will say I've gotten used to it, but there is a very alarming slowdown when you come out of the flying race from the citadel to slide toward the coliseum. the game just won't let you land for the first stretch of snow, you just keep hopping like one foot at a time
So... Is grandma still not feeding us?
Correct, still bugged 
hi i hope this is the right channel for this: does anybody know where this winged light is? i feel like ive checked all the spots like 3 times but theres nothing around.. i dont know what spot i am missing
the spots i have checked:
-on top of the hill at entrance
-on top of the steps to the temple
-the cave to the right side
-the tunnel behind the 2-player door
False positive, if you grabbed one WL in that area already then you got them all 
Hello! So I saw this on my screen regarding the switch log in method, so do I just follow this now? (abit worried because I remembered reading the switch faq saying to link in via mobile first then switch)
I heard a rumor... but it's a very very very secret rumor...
a sixth winged light was added to the larger Isle of dawn area, but specifically to be accessed by much newer players past the back door of the temple. for older players, that winged light is placed far far out of bounds
but because it's still there, it's still registers on the map shrine
Which platform is your main platform? Can you explain what you're trying to do a little more?
ohh, so it is essentially a weird... feature? xD
thanks!!
anyone know how to get hearts fast? i'm really losing my patience trying to stack them up to complete the forest constellation
if that is the case i hope they will change it so older players don't see that anymore..
ask your friends. no joke
get a lot of friends
people are absolutely willing to give you hearts
oh geez
Feel free to suggest in #live-feedback ! It never hurts 
getting a lot of light buddies is honestly the best way. i get 2 hearts a day just from gifts of light alone
thanks tho, you guys.
You can always try your luck with shared memories and spaces, if people like it they can gift you hearts 
there’s also heart trading but we’re not allowed to set up those trades in this discord iirc
it takes 60 daily light to forge one heart so get a good amount of friends

Yeah sure, sorry about the confusion. My main platform is by mobile phone and I’m currently trying to link my sky account with my switch account.
So what I did earlier was signing into my switch account via my phone but after I got the verification code, it isn’t linking to my switch.
forge hearts?
Just like how wax creates candles, light from friends creates hearts! You forge them the same way you do candles 
yep like candles
aaaah
which means, farm friends.
darn; i'm at a phase in life where I get embarrassed to just go up to people
remember kiddos, the best friendships, are the ones with the highest profit
gotta wait for my extrovert phase to come back.
You got that message because you tried to sign into the mobile version with an unlinked (empty) nintendo account. What you wanna do is sign in as normal with what you been using (i think it was google from backreading) then bind to Nintendo account from settings.
Did you link the switch account as another sign in method to your mobile one?
if you need a template you can look at daily lighter posts in #looking-for-group-live its less stressful when you ask a few times 
does sky on pc stay running if you leave the tab open but you close a laptop? i'll see if i can hitch a ride on candle runs, i'm broke as hell
it probably depends on if your laptop is set to stay on even with the lid closed 
I’m not seeing a quest room and and I couldn’t find the answer on the wiki
One of my quests is face a darkness dragon I don’t know what it means and I’m scared
get seen by a krill 
hmmm maybe i'll see if there's a way i can make it stay open
Thanks
Yup, I did that. From mobile when I try to link into my switch, it pops up the switch website, I filled up everything and even got the verification code. The thing is even after all that when I restarted my mobile and check back my switch, they’re still not link
it should be in your laptop setting
Yup I tried that. But I think it was unsuccessful even after I filled in my verification code because it’s still not appearing as linked
Is this a bug? It has happened many times when the wasteland turns red and foggy and everything is barely visible, sometimes it fixes in the first area, sometimes it stays till graveyard
it turns pink when a shard is about to fall/falling or present in the area
found it! thanks 
I thought so, No but the shard showed in the vault today
Just to confirm, did you change to your gmail sign in method first, not the FB one? iirc you said you had both linked. Facebook is very problematic which is why I suggested signing into Gmail first
Did you check Jellyfish Cove?
Yupyup it’s now the gmail method now
it happens in all the realms right before a shard is about to fall
Idk where's this place lol, but the shard thing showed on vault door, in home
Jellyfish Cove is a secondary area in TLP Desert
Oh okay that answers it then
Hang on, you went to check on the switch? Did it launch a new moth account there?
Nope I pressed the cancel button
Is this the area where first time diving was introduced
**Jellyfish Cove Location **by Art: #questions-and-help message
No, thats Treasure Reef in Golden Wasteland
sorry to hassle you all about the problem guys…I’ll keep trying I guess😭I’m just not sure what’s wrong
It's no problem! We're here to help 
I'm just struggling to picture the issue here, you seem to be doing everything right 
is granny still broken? 
Is the current phone the one you started playing on and didn't uninstall the game before? If so, you can try signing as local account and link to Nintendo from there. Provided it loaded your main account.
i heard she'll be broken until the next big update
!turtlewhen 
A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢
☀️ Event times : (These timestamps are in your local time!)
<t:1712562600:t> 》<t:1712569800:t> 》<t:1712577000:t> 》<t:1712584200:t> 》<t:1712591400:t> 》<t:1712598600:t> 》<t:1712605800:t> 》<t:1712613000:t> 》<t:1712620200:t> 》<t:1712627400:t> 》<t:1712634600:t> 》<t:1712641800:t>
If I’m not mistaken, what youre asking here is if the current phone is the device I first made my current sky account with?
Do y'all know wat the next travelling spirit will be, I wanna start saving candles but I wanna know how much to save
i dont think its even been announced yet
It’s not, I made my current sky account on an iPad, unfortunately it’s too old to function now
We don't know, Hints are posted on the first of every month and there may be speculative guesses but it isnt usually confirmed until the day before.
The next TS is on the 1st of august though, so i don't think they will get a hint. 
Ooooh okay, I just get very excited also IK capes can be very expensive soooo that's the main reason I'm asking
Not yet. If this spirit receives an image hint itll be in the next few days. If it doesn't receive a hint, we'll receive the silhouette on Tuesday PDT regardless
Is the email you linked the same email as your Nintendo account?
Okidokieloki, thank y'all for the help ^^
Lemme just double check with yall, with this screen provided, it means I’m current log in with my gmail right?
No it’s not, they’re two accounts
(While signed in with google) Unlinking FB then linking to Nintendo might work 
Yes, maybe getting rid of the FB link altogether 
Oh my, ok I’ll try that
Aurorawhen!
when does the anniversary event end and do I have enough time to get the pants if I started now?
!concertwhen
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
which pants? the constellation set?
!anniversarywhen Likely not unfortunately. Youd have to buy tickets
Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of 
Meditate in Aviary Village to visit the center of the SkyFest party
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌
🔎 More Details: https://bit.ly/SkyPatch0260 🎉
the anniversary fifth year pants, the lil shorts and t-shirt
what is this called?
Is Granny fixed yet?
Sanctuary Islands!
ah, at any rate, no, it ends in 36 hours, i don't think it's enough since you can get 4 stars daily, and you need 10 for the event pants/shirt
I unlinked my fb account and it’s still not working…😭
can u get tall by using a height alt spell if ur by someone max height?
Common myth but truthfully it is all RNG
No, the heights are randomized
No, the permanent height potion is completely random in which size you get and is not affected by others around you
wish we could choose a taller or shorter spell, even if it cost a lil more
This is so puzzling 
The secret is to pretend like you don’t care if u get the tall height /j
this is a joke
i just wanna be a chibi with a cute mask; but i'm almost as tall as it gets without the chibi mask
It’s all RNG but whenever I use it I always get the opposite of what I’m going for, and the spells are so expensive 😭
What if I used my game centre account and unlink my gmail account? Atp I think I’m just going to try everything
Gmail shouldn't be the problem here, is your gamecenter account already linked though? if it is, try on that.
If not, try linking gamecenter to see if THAT works and it might just be nintendo messing up? 
Also you cant unlink Gmail, by the way
my luck on main account:
probably 50+ spells to be short
my luck on capeless account:
uses one (1) spell and is somehow shorter than my main
Nope my game centre isn’t linked..ok I’ll try with game centre
the cruelty of the dice gods trancends their tabletop medium
asking for a friend, is the "scarf" the ncl ult or is this available with ncd spirits?
It was the ult
ahhh rip for them, thanks skye 
So im linked with my game centre now, and changed my sign in method into gc but when trying to unlink my gmail, it says error im not allowed to unlink from that
when does the ||tv that leads to the space station|| open?
Yes, Gmail is unlinkable unfortunately. But no worries, you shouldn't have to be unlinking it anyway.
Try now to see if linking Nintendo works while you're on Gamecentre. Because if you successfully linked a new method it seems that maybe Nintendo is the one having the issue
Office Schedule by Clement
#completed-sky-fanart-and-creations message
i can seem to find the meditation circle for Tournament of Triumph has it just not started or am i dumb
!tournamentwhen - Hasn't started yet
✨A brand new event opens in the realms! From <t:1722236458:F> through <t:1724050770:F>, join the Tournament of Triumph that will have you running, leaping, soaring, even scampering through some of the best-known places in Sky 
🔎 More Details: https://bit.ly/SkyPatch0260
Yup sophy it’s still not working…. possibly it’s the Nintendo problem now
Is grandma event working fine now?
it just keeps showing that it’s unlink (empty account) even after I got my verification code filled in and stuff

QnH, i require assistance. I remember seeing someone asked support whether the wireframe cape gives access to the aviary celebration events and got confirmation that they do but i can't find the post saying that 
Support’s Response to the Meditation Room provided by Honey 
#questions-and-help message
but also #quick-dev-updates
What about the one about the parade, oreo party and ball game?
oh uhhhhh I don't know about that one
I can't figure out any other reason why this might be happening 
Mayhaps as a last resort, clear Sky's App Cache and restart your device, and try linking Nintendo again. I don't know if it will help, but it's worth a shot.
Otherwise we have tried just about everything I can think of. You could try again at a later time, or another day to see if the issue resolves itself.
#questions-and-help message
Think I found it!
!ts
The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
how long does it take for an accessory to disappear after i refund it
#questions-and-help message
found it?
oh lol
AAaaaaAaa it’s resolve guys😭😭😭😭😭I’m so happy right now😭😭😭😭I honestly not sure what worked but rn I’m signed in with game centre, I think it needed some time too
Oh great!! I'm so happy for you! 
Thank you for all your time and patience sophy 🙏
i got the spell for these fluffy things, is there anyway i can buy/ get them?
Unfortunately no, it's a spell-exclusive cosmetic
oh no 😭 will they return next year?
It's called the Confetti Collar and was introduced in the Anniversary event of 2023, judging by it is now 2024 and has returned, I would say it is very likely to come back again next anniversary and so on 
Thats really sad, I wanted it too
Guys does the anniversary event end tonight at midnight or tomorrow
!anniversarywhen - Not this coming reset, but the next one 
Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of 
Meditate in Aviary Village to visit the center of the SkyFest party
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌
🔎 More Details: https://bit.ly/SkyPatch0260 🎉
Oh thats what my friend said XD
Omg thanks
hello, where’s the wl of today’s shard memory?
Thank you for providing this infographic but please make sure you credit the creator when using these images
(in this case, Clement)
hello my friend.. kindly put the credit on by clement please. thank you so much...

thank you for reminding me!!!
why aren't the infographics credited to clement? 
you are welcome my dear... have a wonderful day... 
i saw them in the image and totally forgot 
Could you clarify? 
oh nvm it is, but in really tiny font
it is okie my friend... 

back w another question. How does one get the reindeer antlers?
IAP from Days of Feast if you are referring to the brown-gold ones!
When does crab races start?
and the insta glitch to fire trial from oob?
!tournamentwhen
✨A brand new event opens in the realms! From <t:1722236458:F> through <t:1724050770:F>, join the Tournament of Triumph that will have you running, leaping, soaring, even scampering through some of the best-known places in Sky 
🔎 More Details: https://bit.ly/SkyPatch0260
yes those! theyre so cute
The oob glitches to instantly warp to the end of trials has been patched a long, long time ago if you're referring to those
awww okay 
where is todays spirit?
Respectful Pianist Location By Clement:
#seasons-events-chat message 
tyy
how long does the aurora concert last?
Am I the only person dealing with this issue ?
About 50 minutes more or less? I would simply round it to an Hour 
How long has this issue persisted, and are you certain you're using a stable connection?
When's candle reset?
Used to see the time until reset on the dailies stone.
just right now
<t:1721977200:t> <t:1721977200:R>
whre is todays shard?
Are you on iOS?
Jellyfish Cove
thx
hey i was wondering what season qests are repetable
I have some interest in whether this might help you. I saw someone earlier suggest that iCloud Private Relay is causing connection issue with Sky on iOS devices. (Judging by your screenshot i think you're on iOS but I'm not sure since I don't own an apple phone)
You can find the message here by Chef_Panguino:
#questions-and-help message
Let me know if this helps!
If not, the Sky Servers have been a bit wobbly the past 24 hours. It could also be your own network. Make sure you fully double-check everything is stable, restart your device/internet router etc.
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
I just started up my switch and received a popup saying Sky updated? Did I miss an announcement?
There seems to have been some kind of mystery update, but no info has been released about it, at least what i've seen 
when did this happen?
A few hours ago iirc! Only just today. About 10 hours or so?
Was Grandma tested in the new update?
Yes, still not fixed 
s a d g e
Open the friendship tree with who you wish to gift it to, it will be underneath the Hand-Hold button, to the left of their name 
when you open their friendship tree; it shows next to offering hand holding iirc (if it's not there, they either have it; if it's greyed out, you haven't been friends with them for 3 days)
it shows for new friends, but it's grayed out
wait I should send a screenshot of it
I want to connect my Nintendo account to my PSN is that possible yet? Because I really don't want to loose the stuff I earned
I organaly started my sky on switch
will the oreo headband return as an iap next year? i saw the cape won't return, but can't remember what about the headband
i need help getting more hearts, ive already completed the spirits and the seasonal spirits so i guess im kinda lost on how to gain more?
friends
Yes that is possible! You will need a mobile device for this process 
- Download Sky on a Mobile Device
- Before tapping Play, there is a "Sign In" method at the bottom of the screen. Log in here with your Switch Account
- Log into the game, tap the top-right of the screen until the settings menu appears ⚙️ and open it.
- Go into Settings -> Account Settings and link your PSN account here. Please note this will only work provided you have not also created a new account on your Playstation.
If all goes well, Success! You can play your Nintendo account on PS!
Friends
Yes, the Headband will return (most likely)
is that how it's supposed to look???
I want to be
failed step one, is there another way?
Dm Skybot with this command: !team_mischief
please help
I can't play sky on my phone
be your own friend
shouldn't they login with nintendo and then connect the psn account since they said they started on switch?
it's !team_mischief then you follow through with i want to be afterwards when skybot gives you the list
Oh I missed that detail
Yes, other way around, woops
What shard memory we got today btw
go to #looking-for-group-live and ask for daily light buddies
Unfortunately you can only link new login methods on Mobile
Whale iirc
ok well thanks i guess ill have to wait for this seasonal spirit then
Do they have a website I can go to to link it?
have you linked it somewhere? like google,facebook,steam
Can you describe in more detail, how did you lose your account? And do you recall if you have linked it to any methods?
Lame that would make it much more easy
Did you send an image? If so, it has not sent.
helpppp, the pass won't show
Sadge again I alr got whale
ty anyway
if you still have your facebook then you should be able to just log in with that
or:
https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/faq/931-what-does-tgc-need-to-recover-my-lost-sky-account/
I don't think links just disappear.. do they? 
Your friend already has the Pass, thats why it does not appear.
okay I see, but can you draw on the image where I should see it??
above the star
It should be right above the Star, to the left of the Hand hold
beside the hand
Question would this work for if I connect my PSN to my Facebook too and my switch?
Find your Sky ID in-game: Tap the cog menu (top-right corner)
→ Tap "Account"
→ Tap "Account Info" ℹ️
(If you are unable to access your game, you can find your Sky ID in: device settings → "Sky")
how did you find that out? have you talked to support already?
Your account is not lost though, is it?
This is only for account recovery
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
Darn that sucks because honestly that would be another way for sky to connect accounts
I don't have a PSN sky account yet though
will the iap cape for anni come back next year?
its limited only this year
Question about ts. In month like this where the ts is scheduled to arrive on the first of the month, would tgc release a hint early, like on Monday for example. Or would the ts simply be announced on Wednesday? 🤔
its always revealed the monday/tuesday before they arrive, so we might not get any hints (cmiiw, the last one only had reveal?)
I don't think they will receive a hint but I'm not entirely sure 
Thank you both! I guess we'll find out next week regardless 😆
Heyyyyy can anyone tell me where the shard eruption currently is? Ive gone through all the layers of the vault and I haven’t found it yet, I also checked the two player door
!currentts
jellyfish cove in starlight desert
You go to little prince place first and then through the cloud tunnel
!ts
The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Shattering Shard Summary
LocationRealm: Vault of Knowledge
Map: Jellyfish Cove
Shard Colour: Red 
Reward: 3.5 Ascended Candles
Timestamps by Zhii1. <t:1721918920:T> to <t:1721932800:T>
2. <t:1721940520:T> to <t:1721954400:T>
3. <t:1721962120:T> to <t:1721976000:T>
Shard Data by Gale#seasons-events-chat message
the Enchantment elder just told me to 'touch grass.' Don't they know I don't have hands?
Heii, I originally created my account in a GMT+2 time zone, but I'm now in a GMT+7 time zone while on vacation. I'm wondering if the daily reset time in the game changes automatically to match my new time zone, or if it stays the same and I need to adjust for the difference myself. For example, if the reset time is at 9AM GMT+2, does it automatically reset at 9AM in my current GMT+7 time zone, or do I need to convert it to 3PM?
I haven’t logged in much and I’m still a bit confused.. thank you ! 
Wheres the daily pianist spirit pls?
Respectful Pianist Location By Clement:
#seasons-events-chat message
Your daily reset: <t:1713164400:t> (this should show the local time of the country's network you're in)
Hii do we have an infographic or something (any compilation) of how the cosmetics look in game? Like how it looks in different lighting and stuff
The link doesnt work
Nvm it does now
Relive Spirit Quest Season of Rhythm
- Respectful Pianist by Clement
#seasons-events-chat message
Thank you ! 
Is the coliseum indeed bugged? I fr can't meet with my bf there,we have tried so many times and it's only happening there + not even a WiFi symbol. No bad signal too.
do you have a specific cosmetic you're looking for? if so, you can ask for different lighting of it in #outfit-requests
but if you want a list of all the cosmetics, check the wiki: https://sky-planner.com/outfit-request/request
how is a moth?
how did Prairie Elder get those butterflies to stay in the jar? 
hey fellas are there issues with like grandmas bread thingys and like every campfire having stuff fly way too high
~~Skybot is so noisy at this hour
~~
mooodddssss🗣️
is geyser also affected like grandmas bread
Nope thankfully
the campfire in valley temple also doesn’t have this issue (for now
)
sugar high skybot
Bump before reporting 
how long will skyfest last ? ingame it shows still oneday left, but Google play says it will end in 2hrs.
Is there anyone that can help me
and will the iap sky fest return next year ?
!skyanniversary Cmooooon
what do u need help with
!anniversary 
!youareinvited
Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of 
Meditate in Aviary Village to visit the center of the SkyFest party
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌
🔎 More Details: https://bit.ly/SkyPatch0260 🎉
oh.. thank for reply...
I’m receiving a ‘Failure to Connect’ every time I try to log in, despite the fact that my internet is working. Can anybody tell me why?
sky and tgc doesn’t support this kind of violence 
So for red shard realm with the big white fly creatures where is the Wing light?
Look on the left jaw hinge of the middle creature
We can't encourage you this kind of act in sky
no, but u can go to trials and eden instead.
please don’t try doing that in the game- as said sky is a friendly, kind and to note also family friendly meaning also for kids so this kind of stuff is not appropriate for the game (or the server/community)
i hope you’ll get better tho 
you can ask in other places outside of this discord (we cant stop you), but that isnt condoned here
Thank you so much!
😔
goodness, i leave QnH for 20 minutes and i come back to this 😭
I’m absolutely baffled
go to eden.. || u can die in there and get ac||
Is there any emote that’ll give me aura
What do you mean by Aura? Could you elaborate?
You don’t know what’s aura? You got like -100 aura
You can check meditation room in Aviary out too
If you are here to troll, please stop..
~~boatgirl
~~
Your auraless now, I have so much aura
@eternal trellis Hi there! I deleted some of your messages: we can't allow discussions of suicide in the server, since that topic is deeply distressing for many people. If you are struggling with your mental health, please let us know in #contact-the-mods or by DMing a moderator, and we can help you find some resources to help. We have all sorts of different kinds of resources on hand, and we would be happy to help. 
its a tiktok thing i think thats better for #general-sky-discussion
I see
I don’t know why y’all think me saying aura is trolling
What's the purpose of a grayed out candle bc I can still collect wax
we're not tiktok fluent
cause thats not a serious question, qnh is for actual facts not "aura"
I mean this is a question and help page, and I’m asking for help wondering on how to get emotes with aura
It's to signal that you have collected 20 candles thats it (after that it's veeeeery slow to get 1 candle)
to stop players from overgrinding
What sort of emotes with aura are you talking about? If you elaborate, we can help. 
hi @willow saddle ! to your question in the looking for group channel: since the season of enchantment seasons have quests which you can do. they send you on little adventures to help the seasonal guide with something. for example the person asking (which made you wonder what seasonal quests are
) is doing the seasonal quests for the season of assembly
which in many cases needs more people to help them 
you can read a bit about seasonal events (seasons) in the wiki or ask here about it! https://sky-children-of-the-light.fandom.com/wiki/Seasonal_Events?so=search
same, genuinely don't understand things in tiktok
!concertwhen
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
Maybe they mean aura like level 2 of meditating emote or ascetink monk's emote? idk just guessing tbh
what's your favorite Sky memory?
ah yeah Monk emote level 4
uh okay so im already pretty sure of this but think i should list what i just encountered in aviary:
- moth lost WL on command (was outside water)
- was automatically lit
- no report button in their tree
- only node accessible is fist bump
i noped out of there really fast when they tried to friend me lol. hacker, probably?
Skybot I thought I got you out of here
this is for questions about the game, not whatever aura is that youre talking about
we dont know what that is unless you explain better
Im just asking for interesting emotes but i guess I have to go out of discord and ask other people
Certainly sounds like it! I'd advise to report anyone like that you come across
i tried, but there was genuinely no report button on the tree
Really? There's no star where the report button would be?
if you click where that triangle is, nothing happened? 
we don’t even know what aura is- so if you won’t explain we can’t help you /lh
(about the other one, yah no sorry that’s not the right place to ask, have you read boatgirls message about that?
)
when i say only the fist bump node was accessible, i mean ONLY the fist bump as the first node, rest is blank
Interesting emotes
i shouldve recorded it ugh, im on switch and it's past the 30 second mark bc i hurried to the shard. good to know though that apparently hackers can just....hack out the report button? yikes.
Hmmm. Well, have you gotten the
one yet?
You can only report people if you are friends with them, right (?)
And I recall you saying you left when they tried to friend you?
Regardless, definitely a hacker
the report button on a light-up stranger won't appear as the ⚠️ icon, it's a greyout star but can be tapped.
I haven't experienced that so far, but I've been out for a day or so, maybe someone here knows for sure? 
Oh and if I’m holding a person I just met in sky and they start candle running but teleporting to different areas are they cheating?
No we can report by tapping where the triangle icon would be but as a star
no, can report stranger
i find all emotes interesting, this doesn’t really help with what you are searching for. you could check out the sky planner for emotes for maybe the wiki? they have oftentimes gifs showing the emote if you are on the spirit page
no there was literally nothing there 
Yep that's a hacker 
Oh good to know, I've never had to report strangers so I never figured that out 
I see
um... bad time? 😅
i just wanna know if they're supposed to swim like that
Omg never heard of a hacker that intentionally takes out the report button unless you could illustrate the tree out so we can understand
And one other thing, this persons call has a different color
also a hacker, just report them.
Is that a customizable thing or is it a cheat?
Okay I see
customizable because they used cheats. 
lemme finish the shard rq and ill whip out mspaint
Yeah people you hold hands with have always interacted with water like that, I’d say thats more general jankiness than a bug 
Thank youuuu
(ping me too pls)
@eternal trellis #screenshots-and-videos message like these ?
looks very much like a bug (sometimes friends also swim like this) however it has been there ever since we can swim with spirits so no idea how it could possibly look right
maybe they are bad swimmers
Can't really blame them since they're bigger than you 
Okay yes I think I took a photo
Yea that yellow ring
okay!
that's so funny, i've never seen that, thank you
They're drowning and asking for help 😭
~~the water's too shallow for them so they started walk-drowning
~~
spamming the jump with friends while swimming is also like that 
gn qnh its 2am 
There is the meditating monastic , found in vault the lvl 2 expression gives u that ring
~~ik that's what they meant
~~
WALK-DROWNING
also ooh same time zone, i should !gotosneep
☠️☠️🙏
But they were still teleporting tho
oh speaking of emotes, what's the princess floating one's levels look like? 
It looks like your eating Taco Bell
i can show you the levels in game rn 
Does anyone know how to finish the first task in the season? I still have no clue what I’m supposed to do
Opening the door is the first task 🙂
yay! yes please!
Could you tell us what part you’re stuck on? Are you unable to open the door?
it's opening the door. Ik it's not much but it is what it is. 
I’m unable to even get there
Oh! Are you unable to take the gondola in Aviary village? If the boat is glitching you can also use the spirit guide at Home to teleport you there 
No no like melting the stuff with the spirit or I don’t know if I’m supposed to melt the stuff in the middle or how or finish it I even completely a spirit to get a heart to see if that would help
wait, maybe it was correct then??? but the report button, even for acquaintances, wasnt there? so this wasnt there, even greyed out
but it was the default with only the friending option (mistook it for fist bump, my bad)
that's not possible yet, melting darkness is prolly one of the next quests
You can also see the seasonal constellation for the warp button
Oh that’s a future quest, we have to wait! 
Okay good idea
If you're inside the room, you have likely already completed quest 1, we can't burn the darkness yet 
Here’s some more details if you need more assistance 
First Season Quest Guide by AL
#questions-and-help message
so it was like this, and nothing was able to be accessed except friending them. and theyre still probably a hacker anyway given the auto-light and losing WL on command, but still
oh when someone's not your friend, where the report button would be is a greyed out star icon instead but you can tap it
It is possible to report by tapping the star on the right branch, topmost star
i tried, nothing happened. i did click both where those buttons branch off, but nothing happened
Huh that's weird 
OH okay okay 😭 because I try to burn it and it says this so I thought that was the first quest and I couldn’t figure out how to burn it
I'd avoid being close that player tbh. From what you tell us, they seem more skillful than the average hacker and we don't know how they may interfere with you.
i pressed both of these because i knew one of them was block and the other report, but neither did anything 
unfortunately ive long left that person back in the dust, but maybe thats a good thing if i literally cant do anything about them
oh yeah, they tried to friend me and i bolted 
You may try contacting support about this (and report as well)
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
im not entirely sure how to go about that if i cant point them in the player's direction? itd be a pain to hunt them down, but that being a thing at all is probs worth a report
That should help tgc know about those skillful hackers
yeah, ill do that. thats one worrying encounter.
Yeah and I wouldn't want more to happen to the other players
there were others around them that seemed to be interacting with them, so i dont know if they actually did anything, but an inaccessible report button is a maaaaajor no-no
Yoo do we know what ts is next? Gotta know before i blow my candles. Is anni event still on?
idk if the report will just read as "boy who cried wolf" without anything to back it up now since i didnt take a recording, i just rushed out and to the shard because it gave me an excuse to be harder to follow + i signed on to clear the shard in the first place
Not sure yet! The next hints will be on August 1st!
However the next TS is ALSO on August 1st! So we may or may not be getting a hint for them, but they will be revealed as normal
!ts
The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
i dont think i have enough of a backing to report this info or proof-wise, like i know what i saw and interacted with but now im second-guessing myself
Just mentioning that’s a possibility hackers can get away with that at all , is better to let tgc know so they’re 2 steps ahead.
Good Morning QnH!
Are the patch notes available yet?
!patchnotes
The patch notes for the most recent update are always posted in #news. You can also find them at http://bit.ly/sky-patchnotes
Hi, when does the birthday event end? 
does anyone want to sing a duet with me? 🎵 Give me your peas, make it real, or else forget about it... 🎵
"I've encountered a player in Aviary who immediately appeared lit despite me not interacting with them at all or being anywhere near them when I did have my candle out. They lost winged light on command with no nearby hazards (such as water) and when I went to report them just in case, both buttons meant to report or block a player, even an acquaintance, were unresponsive when pressed. This could be taken with a grain of salt from my now-uncertain memory as I second guess myself, but Skycord said it wouldn't hurt to pass this on to TGC in case there really are hackers capable of disabling the report button."
this sound good for a report? @dire kiln @waxen aspen
do u get a code to friend people on switch just wondering?
and if yes how do i find it?
!anniversarywhen
Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of 
Meditate in Aviary Village to visit the center of the SkyFest party
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌
🔎 More Details: https://bit.ly/SkyPatch0260 🎉
!qrcode
You can read how to invite friends via QR Code here: https://bit.ly/SkyQRcodeFAQ
Which Aurora song is that? 
And beautifully said , thanks for reporting it to them 
sent the report, now i need to sneep snorp 
thanks guys, this was definitely much worse than when i encountered a giant player that had the aurora instrument early 
!gotosneep 

🛏️ 
Yup it sounds good! Sorry for the late reply
owo?
Hi umm I have a really big question to anyone who can help
What do you need?
where’s todays spirit
I was taken to a place by a player about 2-3 days ago and I really want to find it again I have a few pictures of it
geoguessr sky edition
that was a lovely peaformance- oh wait wrong season 
the coliseum!
how could Sky have so much sand left if the chibis ate it all? 
(okay now i go sneep, lurked a second longer bc of smth else
)
Please post them 
at least we get pictures to see instead of text based
That is valley sunset coliseum out of bounds 🙂
Sing with me! Do re mi fa sol la pea! 
Toe!
SKYBOT NO WHY ARE YOU STILL HERE
This is the Valley Temple oob!
Also commonly referred to as Sunset or Starlight Valley Oob
You can ask for someone to uber you in #looking-for-group-live or there are also guides on Youtube as well
was there ever a guide on skycord for how to get there 
I keep trying to get the bot out, I don't know why this keeps happening 😭
boatgirl, what brand of peas did you gave skybot /j
Skybot is on Pea fuel
I tried to look but I don't recall
who spiked the pea juice
skybot just likes qnh 
Apparently not the right one cause he won't stop yapping over here augh
Okay because I tried to look by wording and all I could find was starlight desert
am i real? i don't think so. i've never seen me.
let skybot be yapper
no no no skybot no just no get out
Q&H CANNOT HELP YOU SOLVE YOUR EXISTENTIAL CRISES SKYBOT
To be fair, that's the best channel to ask
~~We can try... at least..
~~
skybot we already had this, you can go to the mods and ask for help 
try to go home and wait for a bit and come back there. or u can try by restarting the game
What instruments do you think the Elders would play? 
Can you really get capeless in sky or is this person a hacker?
yes you can. by never collecting a single wl. or you can do it by glitching but only temporary
Shared Memories/Boats/Spaces will disappear for yourself after around 2~ish days but other players such as your friends will be able to still see them for as long as they remain active, you will have to ask someone to view it for you so you can access it
How to do capeless glitch by Skye: #questions-and-help message
How can I get to the Tournament of Triumph?
You'll be able to use a meditation circle once the event is live, not yet.
if we buy candle packs from the sky web store, does it show on switch?
Wait until Monday
!tournamentwhen -- Once the event starts
✨A brand new event opens in the realms! From <t:1722236458:F> through <t:1724050770:F>, join the Tournament of Triumph that will have you running, leaping, soaring, even scampering through some of the best-known places in Sky 
🔎 More Details: https://bit.ly/SkyPatch0260
!candleswherebruh -- Switch will only display candles purchased in the Nintendo eShop 
🕯️ Candles purchased on
Nintendo Switch can only be seen and spent when playing on Switch.
🕯️ Candles purchased on 📱 other devices can not be seen or spent while using Switch.
This applies to regular candles, seasonal candles, and candles that are part of IAP bundles and gift passes 
Read more ➡️ https://bit.ly/SkyHowCandlesWork
Can someone link a display of this item? (ss from Laila's pinned msg in #outfit-requests )
Gather your ensemble, strike a chord, and let's bring the house down!
why so tiny-
guys is there a way to test the season's instruments before getting them??
It's a bit hard to see the size of the item ;w; is there one maybe near another item instead of just on grass?
now it happen again, can't chat or read chat 💀
Slow internet problems 
!ts
The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
How many more days till the anniversary ends? Will i still have enough time to get the pants, i have 8 right now
How about this?
Does anyone know if grammas is working again after the update?
It’s not fixed. We don’t know which update it’ll be fixed, but probably soon. It shows up in #known-issues
counting today tickets? if so, you'll have to buy two tickets as it ends on the next reset (<t:1722063540:R>)
The piano is at Home, for the cello you'll have to find a shared space or view a nest that has it.
I tried to put down a plush and it flew up, grandma's buns are not fixed yet.
@frail mist @vagrant forum both of those work! tysm
spirits you can hug?? My friends aren't on right now
Hopeful Steward 
seasonal guides on the map can be hugged, hopeful steward is pretty close and dreams guide
Which seasonal guides can you high-five and/or hug?
by Rat
<#questions-and-help message>
(Rat and I are working on an update for it.)
hopeful steward in aviary
since quests are in vault today you can also hug remembrance guide since they're in the same area
and the guides from Enchantment onwards I believe except for Abyss
Can anyone tell me what will happen to the extra tickets that I have got
poof
they dissapear
unspant tickets vanish, no carry over no conversion
So i was collecting them for no good
oreo eats the tickets
you can buy spells
you can spend them in spells
You can buy spells from the box
where is the purple light
Oh yes tysm
Hiii.. when is the tournament of triumph starting ?
!daysofzoomzoom hello abuelo, nigel
A brand new event opens in the realms! From <t:1722236458:F> through <t:1724050770:F>, join the Tournament of Triumph that will have you running, leaping, soaring, even scampering through some of the best-known places in Sky 
🔎 More Details: https://bit.ly/SkyPatch0260
When will Sky fest end?
Can you only hug the guides after completing all quests? 
¡Hola Abuelo!
!youareinvited today last day
Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of 
Meditate in Aviary Village to visit the center of the SkyFest party
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌
🔎 More Details: https://bit.ly/SkyPatch0260 🎉
Not to hug all guides. Most of them have the hug at the top of their friendship tree and others not (like the Remembrance Guide) 
~~JFHAKJSFH THE HEADPAT
~~
~~Hi Abuelo!
~~ ~~And Kat too!
~~
owo?
The older guides from before flight (i think) would have hug nodes at the top of the quest tree, the more recent guides started having friendship nodes as unlockables when you complete the associated quests.
~~Hi Chris and Abuelo. 
And AL and Kat!
~~
thanks Moi! 
!ts
The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
and also thanks Ash! 
~~I'm not supposed to call flight guide recent, right
Vel 😭~~
Future ref...
Today's Ticket Location (last day) by AL
#seasons-events-chat message
hey nigel
hey abuelo...get well soon
hey Kat
How long will the sky art book pre order be available?
did the grandma light orb issue get fixed?
It hasn't and it will continue to be bugged until a further update, refer to #known-issues message
The store page does not have an final date to place pre-orders in the Art book, I would like to suppose they will still be going on until an new announcement but it's better to contact and ask Thatskyshop's support 
does anyone know where i can find eden reset time for my region?
!er
The Eye of Eden resets once per week.
Next reset happens <t:1722150000:F> (In 1 day 23 hours 13 minutes 50 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
THANK UUU <333
kachow
I notice the hand icon has been in aviary map randomly, is this bug? If not then what it is?
Is gyser still working?
a rock that gives you wax, it has a daily rotation
That's a rock, it gives you wax when you click the hand
Is grandma back yet
I didn’t notice we can have waxes from the rock until now 
What is that relaxing place called? 
Meditation area. Today's the last day we'll have it until a future update when it becomes a permanent addition.
Why is there a bundle of blue wax that spawns on the dance floor sometimes?
I already tapped next and it just brought me the same question againis it a bug?
you selected more than 3
It's easy to select best but quite difficult to select 2nd best
Almost everything falls in 2nd best category. So quite difficult to chose which to remove
It's part of the anniversary event. It's usual to have wax spawning from some places/things during events. 
When did the season start and when does it end?
shattering ts are coming ??
July 15th - September 29th
haven't heard any official info about, so no, not anytime soon
alr tyy
Shattering spirits will come as TS eventually. We don't know when, as nothing has been announced yet, TS are random. We'll have our first hint of the next TS sometime next week.
the circles 😭 they're so thick
is it a bad to ask for hearts through a shared memory? 
As long as it's in-game and not in this server, you're free to do so.
thank you abuelo! get well soon 
Thanks floofi. 
Hallo peepos, just wondering if anyone knows if there are still flashing lights in some areas, and if so where they are? 
I have to update my sky, any idea what changes?
No until new update
After hours, no we don't know 
I can‘t get into my sky via iphone 🤷🏼♀️ anybody else?
Currently, in the 8 player puzzle area where there is a bug where the Ceremonial Worshipper cutscene will keep fading to white/black and will not play after lighting the candles in the central area
huh, i have the 30 light collecting quest on, and went to the cafe- but the buns they serve only register as one light piece
is that right?
Get an instrument, learn 1 famous song. Make a shared memory of you playing the best part and ask for heart in the memory name. That's more likely to get you hearts than just asking
wheres the purple light located? archives?
Thank you! 
I just want to make sure, I have epilepsy so I’m trying to ensure it’s safe 
Is the dot in the Map Shrine of Butterfly Cave a bug , or TGC add a new WL ?
i was thinking of that, but my instrument of practice atm is a drum XD
Are you collecting saving candles?
If not, you can try to get the harp or keyboard. Harp is cheaper, Piano has a wider range of songs
WHAT. What is this obstacle course? I’ve never seen this for the entirety of skyfest office till now.
Where's the purple light?
hmm that could be
picking up one event ticket also counts as 1 piece of light
A Rolling Obstacle Course
Vault , Archives
Abit like what you see on Total Wipeout
Why did it never appear for the 2hrs that I’ve stayed in skyfest office before?
Does anyone have the time stamps for when the meditation portal will come around next? I cant find it
my pitched instruments are the horn, the harp, and the contrabass
~~nobody cares about a bass solo
~~ i'll see what i can find, i haven't listened to mainstream pop in a bit

maybe #sky-music can help me?
pinned in #seasons-events-chat by Keru (should open in half an hour)
sry forgor ping ⬆️
No worries!
Can anyone confirm if you can record playing the grand piano in home
i've seen kat do it, so ye!
I could some days ago
I don't see any explanation in the announcement about whether I can get the Golden Crab trophy after the Tournament of Triumph ends
i'll try it too, that sounds cool 
Is the dot in the Map Shrine of Butterfly Cave a bug , or does TGC add a new WL ?
bug
it wanders between main isle and butterfly cave every other update 
Does Wind Path's cake location changes everyday? I can't seem to find it today-
same everyday, in the far back between starlight desert exit and forgotten ark exit
So this is not true ... ? 😯
https://youtu.be/BgAbTROEeuQ?si=RwZ_Q2LLIfOoFIGp
It's been a while since people asked if the meditation area would stay after sky fest but here's some good news for ya'll #screenshots-and-videos message
water trial question: is there a way to get to this cake before activating the totem?
Thank you! Skill issue on my part then 
#quick-dev-updates message
oop ping
This guy did it ! But in Pc
https://youtu.be/HYAlSjthHXk?si=wea-qCcrYrz4nscP
Hello, i cant seem to see the oreo invasion 🥹does anyone know how and when I can see it next?
that's not true, this wing light can only be picked up by new players who have never played the game before. For everyone else, this wl is at the little boat behind the first hill
What does this mean? (From the blog about the upcoming Olympics event)
2 event currency in the event area daily
25 in the first ten days of the event
25 in the second ten days of the event
Thanks !
Didn't realize they made a statement in dev updates

It kinda sounds like you can get 50 on a single day once 20 days have passed but my wishful thinking is too wishful sadly
!anniversarywgen
it's also here #quick-dev-updates message nvmd I was way too slow xD
!anniversarywhen
Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of 
Meditate in Aviary Village to visit the center of the SkyFest party
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌
🔎 More Details: https://bit.ly/SkyPatch0260 🎉
Hello, question: how many winged light can one get from shard areas?
^Season of Shattering
No, if you did not collect the first 25 they will be vanished after the first 10 days
How the Tournament Tickets Work by Cat 
#questions-and-help message
There are 6 Shard Memories, and each one contains 1 Winged Light
Woah! I see. Thank you!
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
Can the Tournament of Triumph win the Crab Trophy
if it wasn't stated in the patch notes, then we do not have info about that yet
If you wear a spell of a cape you don’t have, can you put it on the mannequin and wear it?
So this prop may not be available in live, right?
you can make the mannequin wear it
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
❗ This event is currently bugged until a future update. See #known-issues message 
you can put it on the mannequin but you cannot wear it again (the mannequin checks your wardrobe, not your spells, so you can only wear what you actually own)
Where does that crab rock come from?:0 it’s not the plushie btw, the plushie is right behind
if i want to report a way of softlocking myself, do i do that in the bugsreport or where should i do it otherwise?
Snowkid prop from Days of Feast. That's one of the multiple shapes it takes.
Do it in the bug report!
Is days of music coming back, is it a recurring event and can I buy the band hat in the future?
why i'm litting my friends in the void 😭
oh, um, has anyone bought the cello yet? how does it sound? 
i'll ask gen chat lol
Can I buy the saxaphone and band hat right now, or has tgc not said anything abt them coming back?
Afaik Saxophone was an event item, so no
We don't know whether Days of Music will be back or not, it was not announced as an annual event.
Does anyone know the names that the fans gave to the Elders? I remember them being fanmade and not official, not sure if that changed
so far, days of music has only happened once (2023, and the event from 2022 was actually Harmony Hall opening), so we don't know if it will be an annual event yet
Hello guys 🤌🏻
I'm having some issues !
I can't connect to Sky, or, at least, they say I have a "server problem" (not a bad connection)
I mean, I can log in, I can walk, go to every map. But I can't collect candles, I can't light or teleport anyone
Is someone having this problem too ? What can I do ?
had this problem yesterday with server errors. possibly still unstable servers for you 
the names are from concept but have been dropped/not canon anymore, however the fans still refer to them with these names. they're all listed in Sky WIki on each elder's page, or you can look them up in #lore-discussion-spoilers
Okey thanks Jelly! I will wait longer then, it will fix itself
Have y'all a good day 🎶
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
❗ This event is currently bugged until a future update. See #known-issues message 
What is the duets season ultimate?
A tapestry, a cape and a grand piano.
is grandma fixed?
was there a traveling spirit yesterday? if no, then when is the next one?
did anyone else got the 15 seasonal candles when they first bought from the webshop? because i didn't 
!ts - no, there wasn't any yesterday
The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
!shards
thank you!
!support - contact them in-game
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
There's no such command. You can bookmark the Shard tracker by Plutoy: https://sky-shards.pages.dev/
Hi Tib.
🐐 
i haven't heard from them for days now. but thank you. 
hi QnH! I won't be that much active (vacation mode) but I think about y'all

~~Rest well, Tib. You deserve it.
~~
Isn’t the bonus 15 just normal candles, not sc??
have a great vacation tib!!! 🐐 MAAAA
Is there a place I can ask for friends who light candles daily for hearts for eachother?
#looking-for-group-live is the one
Note/quick warning: you can ask for friends for daily light, heart trading is not allowed on this server so avoid asking for that.
Thanks!
it can take longer than a week currently, and also the bonus from the shop is 15 regular candles, not seasonal candles
Seemingly not for Granny
they said fixed in a future update, not the next one 
~~Good morning qnh, guess whos wifi is finally back
~~ Anyways, There was an update yesterday?
For every platform? And was it a full one? (0.26.5) or a hotfix?
I mean as far as I can see they didn't post patch notes
we don’t rlly know what it was but there haven’t been any patch notes for it so probably a hot fix that broke more things
it is 0.26.2
Oh god, can I have a quick rundown of the biggest issues so I'm prepared 
Probs very tiny hotfix for something next event because it downloaded very quickly on potato countryside connection and didn't fix granny
we don't even know what are fixed so yeah
yall is granma fixed
No
awww
cutscenes are ending more abruptly now
other than that I haven't noticed any difference
How do I stop typing on touchpad?
we found a fun one yesterday that bugs out both the cutscenes for aviary quest and season of duets so new moths get account locked when that happens since there’s no way out 
Do they end nore abruptly through the skip button or in general when you completely watch them?
oh dear 
whos the next traveling spirit?
We don't know
is there gonna be one next week?
Yes
will be announced next tuesday 
Not the skippable ones, I meant the regular transition scenes, or like just when you open the game the loading scene, the audio (and video) is less faded out somehow
Thank you!!!!!!
hiii chat
Hello
!concertwhen
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
Though I'd assume you are looking for #general-sky-discussion
LOL YEAH THANK YOU i didn't even realise
I’m probably going against the rules, but can we ask players for heart trading in #looking-for-group-live ?
Why heart trades are not allowed on this server by mod Nagati
#looking-for-group-live message
How many tickets we can get using ac?
Infinite
Tysm!!
Where are the shards in Prarie?
Prairie temple by the koi pond
Village Islands and Prairie Peaks
The place you need 8 peopel for?
Is granny fixed with the new update??
No to both
Right in front of the temple
Which shard location in prairie today?
@next gorge
#general-sky-discussion message
Was it true that there's an gift issues while gifting switch players on other platforms? Dunno if anyone experienced it. 
Hello um I have a question if anyone is willing to help me out
Only issue with IAP gifting I can see in #known-issues is from Days of Color and I haven't seen anyone recently complaining about issues with it
ask ahead 
!candleswheretellmebruh is the only issue (bc of nintendo policy) and you will no tloose money, if your iap gift does not work you contact support to get either the item or a refund
I know it’s a really huge request kind of embarrassing but can anyone please help me get here I tried and tried to find where this is from the other day I watched YouTube and it didn’t help
!candleswherebruh
🕯️ Candles purchased on
Nintendo Switch can only be seen and spent when playing on Switch.
🕯️ Candles purchased on 📱 other devices can not be seen or spent while using Switch.
This applies to regular candles, seasonal candles, and candles that are part of IAP bundles and gift passes 
Read more ➡️ https://bit.ly/SkyHowCandlesWork
I really don’t know how to find it
Where is this and the wl?
Prairie Peaks.
oops xD confused it with the season one. thanks.
Prairie Peaks. When you enter Prairie Cave, there's a crevice in the wall behind the boat before you enter the actual cave
hey y'all is the ultimate constellation gift a mask or a mask cover
Starfield Memorial OOB, accessed through Valley
Elder masks? Mask cover, used to be masks but it was changed
can anyone access the cinema on ps? T^T my game crashes every time I try
I canno twatch the last stream I haven't seen yet 
Oh, I see. I'm not planning to gift someone but still investigating if there's a proof
okay, thanks kal 
I don’t know where that is ^ ^” that’s why if anyone at all if willing to just take me and drop me off there I’ll give the candles for this mission just to do the handhold thingy
#looking-for-group-live is the place to go then. Also it's in Valley Temple
this user might have had an issue while paying (can happen often, bc switches tend to have weak wifi antaennas) and not contacted support for refund yet 
I can't hop on right now but I can help you get to this place another time, unless you are so eager to go now then #looking-for-group-live 
We love Skybot snipes
Now I cannot login anymore, it says 'corrupted data' 
if i need to make a new save from my phone and then attach it to my steam, how would i do that?
On mobile, when you're in-game open settings > Account and link Steam there
but if i already have a bugged game on that steam acc?
if you want to use your existing sky steam acc on phone: login with steam on phone
if you are playing on phone and want to also play on steam in the future: what Midra said
i found a bug that softlocked myself in hte first 5 minutes
You can just link any other method (Google, Nintendo etc., preferably a throwaway account) and then unlink Steam
aaaah, okay. but do i put in that i'm new or not on my phone?
You might get the same problem with another new acc on phone too bc the issue is with the cutscenes afaik 🥲
no, it's not
it's that a future part of the map was unlocked when it shouldn't have been
When you press play? Yeah just hit you're new to make a new account
not exactly sure what you're asking here
Pretty sure it can be avoided if you know what causes it
As it's a replicable bug
yep, it is
No, if you're trying to log in with your PC account on Mobile for example, don't click yes, click no so that you can sign in
unless you are making a new account in which case click yes-
the cause is: both cutscenes of first aviary quest and first new season quest interfere and softlock a moth who is just starting the game in aviary
Would the skyfest cape (iap) come back for another anniv? Or is it limited
The Wireframe Cape? Limited
limited to this year
how does the softlock behave?
how can we get it? 
Get what
okay thanks you two for answering!
for 19.99 usd in your settings shop ⚙️
I'm new to this game. I love it so much. I read that today is the last day for the anniv. And idk if I should push through the game to experiance whatever the anniv has or focus on enjoying the game at my pace.
Has grandma been fixed yet?
No
Whatever tickles your fancy though the base game ain't running away, the Anniv however will be away for a year
I beg you to help me, I'm still stuck like this, I miss my friend
Do you have a chibi spell or chibi mask?
How to get out of Eden/Stormlock by Tib
#questions-and-help message
How to get out of Eden Alternative by Currently
#questions-and-help message
How to Escape PNR from Aviary by pingubot
#seasons-events-chat message
Hello! Does anyone else have a glitch with one extra winged light on the isle of dawn map? I've checked every spot and it's still there
what do i do if i don't have a friend to hug for the daily quest
It's been here for quite some time already. Feel free to #report-a-live-bug.
Some spirit guides give hugs
You can hug a guide.
You can hug Season Guides, Revival's for example
If you've finished the Revival quests, go hug steward 
does that work that's so nice okay thanks
thank you guys
#questions-and-help message I was referring to your bug
oh, okay
I have one spirit left in Daylight Prairie. But I forgot which place is Daylight Prairie
. How can I know a place's name when I visit it? Thanks!
Daylight Prairie is the second realm, its name will show when you stand in front of the gate
If you stand in front of a portal, the name will show
Daylight prairie is the second realm
and what midra said
Can someone give me a list of the proper name of everything I’m wearing in these pictures so I can ask a group to wear what I’m wearing?🤣 (I want to ask looking for group channel but I can’t use pictures there)
so wait, i have to change the linking method from steam on the bugged acc to whatever and then make a new one with steam?
each place's name will show up on the bottom of the screen right when you enter
(Yes the gnome is in sky now)
Sneezing Geographer Hat 
Chill Sunbather Sunglasses 
Wise Grandparent mask(?) 
Aurora cure for me pants 
days of nature green cape 🥬
jenova anniversary fan
No, you link a throwaway method like Nintendo or whatever, then you unlink Steam from that account. Then delete your app data, boot up the game again, make new account, link Steam
Thanks👍🏻
Anyone get updated in Live Sky ? Are they fix bug for Grandma? And what the update for anything new?



they're alive tho lol
