#questions-and-help
1 messages · Page 420 of 1
I would assume so!
Makes sense. 
Yee, that's me. 
You can use the guide teleport from original home
Sadly not. It’s possible the wireframe cape might make it available again but this is a very tentative maybe, we still aren’t sure
It is on a schedule. As for if it will be available with the wireframe cape after the event is unknown.
Also i have this question but if no one knows it’s alright
Is grandma fixed yet?
Some people have reported it glitching but it’s worked fine for lots of people (myself included). I’d say try to purchase it if you really want it and, if it doesn’t work, contact support immediately
AH im too scared I’ll wait tomorrow maybe the servers will be less crowded and I’ll be guaranteed for it to work 😅 (thank you)
It seems like recently most purchases have been going through with little to no issues. If you want to wait a little longer theres still 3h 41min until reset.
If you do try to purchase, we can offer some methods in an attempt to troubleshoot ^^
Smart idea! Hope it works! 
Guys is the season quest broken or am i dumb?
Which part?
~~my face was red, thinking I was wrong.
~~
If you're trying to burn the darkness, we can't do that yet
Seems a lot of ppl get confused there
I got the practice playing right but the door opening play wont let me through
Because my account is linked on my switch it’s kinda annoying with the candles count if I go with any alternative routes 🥲 but thank you I appreciate it
Could you record you trying to open the door? That might help
lol I feel your pain
I'll try o7
It annoys me so much but I’ll probably still crack and buy it on my phone I have no patience 😂
Are you on android? My friend is on that and the door didn’t open for her on the first try. She had to close the game and go back 😕
is it still possible to do Season of AURORA's last quest?
Yes you need someone with the Aurora wing to take you to the concert (for that you can go in the "looking for group live")
Is Granny fixed guys?
okay thank you 
Go to Aviary Event Shop, it'll bring you to Office where you can obtain a temp spell of Aurora's wings and teleport you to the concert venue! This only lasts during the anniversary tho
wait really?? oh my god THANK you
We don't know how many servers exist, at least not afaik. There's a maximum of 8 players per server, you might get swapped or server merged depending on server capacity matters, other than that, we're unaware of what causes a server swap/merge.
Speaking from experience, I can say server merges have been a bit overwhelming since a couple updates ago, but that may be just me, I can't state it as a fact.
Maybe fellow helpers in here have more info. 
Is anyone who has not already completed the first Duets quest having any issues entering the concert hall at the moment?
I feel like I'm getting krilled in the wasteland, when I used to be able to fly above them and not get chased or attacked. Did the krill get harder to avoid?
I see. 8 seems a bit on the lower side to me.
Anyway, thank you 🙂
Anytime! Remember you can always let your thoughts be heard through the #live-feedback channel. 
is this a backpack i can obtain from this event
No afaik. Nothing like that was mentioned recently in patch notes 
This would require some experimentation to determine, so can't say for sure.
What I can say for sure is that is not mentioned in the patch notes, so oficially, no, they didn't.
You can obtain the jar of stars using the anniversary event tickets found around the Aviary with festival mode activated 
Actually i did this and suddenly i got it :D it was just skill issue ig but thanks for help!!
Thank you!
hey guys! I have a friend who is a new new player in sky but when they log in they keep getting teleported to aviary village and becoming soft locked in there - they can’t go back to home or any other areas
thank you lovely
Yes! It's the star jar, it's the 15 tickets ones
As far as I know new Sky players begin their journey in the Aviary and need to complete at least the 3rd quest to be able to continue their journey outside of Aviary. Is your friend on a brand new account or are they a returning player?
Hello Lieu!
Is your boat getting stuck? Try going to the new area from old home
aviary is very buggy.
I haven't heard of any more problems than skill ones after attempting to play the song
so if it's something else, let us know
~~ also Hi Tib and Abuelo~~
brand new account
Have they completed at least until 3rd quest of season of revival?
no they just started today
Thank you Nigel! I was asking for someone in Genchat who was experiencing an issue with their boat not moving past the rock barrier in Aviary.
Im how many hours is the reset?
About 3 hours 25 minutes!
Then they gotta, they're still in the tutorial phase.
Daily reset: <t:1713164400:t>
ARGH I’ll wait for the pass 
Thank you!
You can do it! I believe in you! 
but they have no wings? I’m a little confused is all
is grandma bugged? I havent been able to get rewards twice now
Yes, it's a #known-issues
Please, try going to other events like geyser to recover that wax 
Wait they can’t fly? Have they talked to the hopeful steward at all?
They only get their cape by getting the wl in isle after opening it from starting the third quest.
~~Hi Abuelo
and Nigel
~~
this one ?
ahhh is that how you do it now? Thats weird. thanks anyways though!
Hi! I understand you usually have 2 weeks to miss before you can’t complete any of the spirit trees, when getting the season pass. Does that mean you can go 2 weeks without collecting candles at all or you have two weeks to get the season pass before you can’t complete them all (even though you haven’t missed a day)? I ask bc i don’t think i can purchase the season pass until 2 weeks from now and i don’t wanna waste me money when that time comes.
me taking advantage of the birthday cake table in the office 
thank you guys
I believe it means two weeks without candles
~~Wait, theory: Grandma can’t make buns because tgc put her to work making endless cakes for the anniversary!
~~
Actually the chart for spirit prices is out, just to be safe you might want to do the calculations based on when you can buy the pass! #seasons-events-chat message
While it is not completely accurate, it'd be the first scenario. You can buy the season pass anytime while the season is active. 
The "two weeks" are full missing seasonal candles (not getting dailys+ the extra one at the realm, with or without a season pass)
You can miss 16 days during this season if I'm not wrong.
https://sky-season-calculator.netlify.app/
Seasonal calculator by Stoat

hey guys, why isn’t granny making anymore mochis rn? 💔
Because the event is bugged
#known-issues
ABUELO I JUST READ YOUR NAME 
Abuelaaaa
Is anyone else having trouble entering the new Seasonal area?
It's a #known-issues introduced with the last mini update.
You can always attend geyser and turtle as those are still working. In addition, you can take advantage of the birthday cake table in the office to make the candle running a bit easier. 
Guys, where is the rainbow in Golden wasteland??
Very common bug, try using the ancestor spirit in old home to teleport 
Try going to the new area from old home. Talk with the guide and teleport.
Is this still the best height reference?
Forgotten Ark!
Thank you
can i bypass the door for the season without needing to do the harp puzzle?
hey is it required to go through the eye of eden because for some reason all the portals in the archway of aviary village are gone and the eye of eden door is closed for me, I also can't teleport to friends and I can't teleport to the event
I want to ask devs a few questions, but I dont want to bother them. It's not an urgent matter, but I want to have a conversation with one of them about something. How can I go about doing that?
The only thing I can do is go through eden even though it was an accident
Did you get to the statue area in Eden? If yes you need to complete it
https://skykidheight.com/ by NathanWolf has an interactive measurement tool, if that helps as well.
can you show a pic please?
Give me a moment
I saw someone on tumblr saw you could watch the aurora concert again during skyfest at certain times
Is that true and when?
!concertwhen
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
Go to Aviary Event Shop, it'll bring you to Office where you can obtain a temp spell of Aurora's wings and teleport you to the concert venue! This only lasts during the anniversary tho
Outside of the anniversary you'd need a cape owner to take you
Thank you!
how is shop or settings toggled in switch?
where can you find hints for the next ts?
Wish I was able to get that cape when I had the chance dang
It wasn't posted here afaik, but it's confined to be Scarecrow Farmer
Season candles location please
Heard they were posted on Instagram! But it’ll also be posted tomorrow in #news
Thank y’all to those who answered my question! 
uhm does isle of dawn concept art in the art gallery just not load in at all for anyone else
ohhh thankyou!
wasteland, broken temple
Are you on switch or android? If not, check your internet connection
#seasons-events-chat message by io and AL
- button
OH that's actually clickable lmao okii thank u!!!
ios
nothing loads at all on switch
and my connection is fine cus everything else loads
Are some of the art pieces loading but not others? Or is all the art not loading?
Here, I also can't go to the event and teleportr to my friend. My friend accidentally took me to eden and I exited my game to return home. I did not want to go through eden yet :[[[
oh my gosh where are those new spirits??
you went past pnr already, that's why you can't go anywhere else. So yes, you gotta finish eden
ohgod
on switch, absolutely none of the pics load, i can only see the text (which is why i switched to my ipad)
but for some reason, isle of dawn’s concept art won’t load in at all for me to click and look at it
There’s a doorway that leads to a “backstage” area, the spirits are there 
hold on hold on
That's so meannnn of sky D:
How to get out of Eden/Stormlock by Tib
#questions-and-help message
How to get out of Eden Alternative by Currently
#questions-and-help message
How to Escape PNR from Aviary by pingubot
#seasons-events-chat message
pleb beat me to it LOL
flying in switch is hard how'd u guys do it. i'm only experiencing it now and it's tough 
wow thanks. Where's that door?
Potentially stupid question, but did you click the white crystals first? Are the pieces of art you’re trying to access blacked out?
It is called "Point of No Return" for a reason, but there are ways to escape
Hang on let me get a video for you real quick! 
I think the gallery is lowkey broken a bit. That's my internet speed, connected via ethernet to my PC, and some crystals in Hidden Forest wouldn't show me images (I think less than 10 total, I could see most of them, but still frustrating)
I don understand still
hii real quick before reset, where can i find all seasonal candle wax?
What's the fastest way to get more permanent resize potion? I just wanna live my Chibi dreams
What part did you not understand?
yaya lmao
tho isle of dawn concept’s crystal is just spinning like it is loading but it never stops and nothing actually loads for it
First off, permanent resize doesn't reach chibi height
You can buy them for 10 ascended candles each, so… unfortunately Eden is probably the way to go lol
OH WAIT the one in hidden Forest!?!? The art!? Yeah that’s SUPER bugged, I had that problem too
I don't understand either of it
tbh, no idea cus ive played on switch mostly and have got the hang of it
just takes practice
The guides I linked you provide information on how to get out of pnr/stormlock so you aren't forced to go to orbit.
Ouch and I didn't know there were more sizes 
ohhh alr lolol
ill just leave it for now anyway
ohh ok
There's over 4000 diferent heights in Sky.
If you wanna look more into it, these guides by Tib might help. 
#questions-and-help message
#questions-and-help message
Also these from the devs:
#questions-and-help message
#questions-and-help message
Aaaaand http://skykidheight.com/ by Nathan might help too 
is there like a switch fly guide u know or not a thing? basically it's a figure it out urself through practice type?
I don't know how to chibi fall I need someone to help me with that
Most the stuff I don't know how to do in sky with glitches
I was dying inside lol, I think one of the devs on one of the tours couldn’t see it either!
How To Chibi Fall On PC by Bean #questions-and-help message
For reference, the other tutorials:
Chibi Fall Tutorial by Meimei #completed-sky-fanart-and-creations message
Chibi Fall Video Guide by Vixian #questions-and-help message
How To Chibi Fall Using A Controller Video by Uzephi #questions-and-help message
What about switch?
hii so the aurora concert shows itll start in 1hr and 15 minutes. Can i close the game and just join the concert closer to that time or do i have to wait through the timer in game
you can join closer to the time 
Follow the guide for the one using a controller.
alrighty thaaanks! didnt want my laptop to sit and overheat lolol
oh wait do you mean buttons??
holding B starts flying
pressing B jumps or boosts you if already flying
R changes glide mode
and then
flying directions are like planes in roblox - up is down, down is up
Did they fix the grandma bug?
not until next update
L stick
thanks so much 💕
right and left are right and left tho
the left joystick
Is there an issue with pass gifting right now? I dont have the option to give my friend their pass :[
My controls aren’t inverted for me on switch? 
yaya
you have..normal flying??
the d-pad's up down buttons are for zooming in and out
Yeah it’s totally normal for me!
You don't? 😭
wizards 
Maybe that’s a setting? Hang on I’ll check now
Pretty sure it is
the toggle is under controls, check inverted flight control off
It is indeed a setting lol
that’s gonna be way too trippy im so used to inverted lmao
inverted control sounds trippy in my head 😭
where can i get wax for the season candles (besides dailies)
First area in Golden Wastes!
#seasons-events-chat message
Today's seasonal candle rotation by io
i tried inverted controls once i was just going aaaaaaaaa it was so trippy
is anybody else tree house in the forest raining or is it just me? (ive completed all of the quests too so i dont think it should be raining)
I do believe the rain is on a schedule.
Treehouse rain schedule by Kat:
#questions-and-help message
tysm!
The ultimate gifts are bought with seasonal hearts, which can be found at the top of the seasonal spirits friendship tree.
So the quesiton mark is just rhe heart items
Does a single gift pass exist?
I think we will need to wait to see if there are any spirits to relive if you want to use the constellation
so it's a 🧇
how do i see where and when skyfest is
Should look like this:
If you purchase a season pass for yourself, you'll then have the option to buy a singular gift pass.
Hello, good evening, an apology first of all since English is not my native language, I have a question, there is a known problem with the delivery of the Oreo stuffed animal?, my friend has tried to give it to me but she does not give it to me even if I accept it and now it appears that the purchase was made
!youareinvited
Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of 
Meditate in Aviary Village to visit the center of the SkyFest party
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌
🔎 More Details: https://bit.ly/SkyPatch0260 🎉
Try this #questions-and-help message by Pema 
Hey uh, I have a friend with no wings, stuck in aviary. he cannot see the isle of dawn or anything, how do I help him to get fings?
Tell him to sit down at the shrine then join him
He says he doesnt see the shine lit up or wont give him the prompt
I have a question
Did he restart his game
fyes
Ok, thank you
Thank you. I think my game is bugged- ive bought the pass for myself on the webstore and both ingame and on the webstore i dont have the option to buy my friend the pass, should i report the bug or reach out to tgc support?
How do I give my partner a season pass even though I already have one
Is the statue not giving anyone else their extra seasonal candle?
Where is todays rainbow cake in Golden wasteland
@rigid prairie Open candle shop, should be there and it should like the image on the message I'm replying to.
~~I'm using you Pleb.
~~
Your friend has to complete two aviary tutorial quests and kick-off the third one to start exploring the realms.
Forgotten Ark
Tysm!
Oh thank you, so he just has to talk to that one guy
Hello, good evening, an apology first of all since English is not my native language, I have a question, there is a known problem with the delivery of the Oreo stuffed animal?, my friend has tried to give it to me but she does not give it to me even if I accept it and now it appears that the purchase was made
On my relationship tree with him?
yes, you can directly do it from there too 
I already told you to follow Pema's guide... Please, don't send messages twice when your question has already been answered.
So I bought a pass for my using the webshop. It said it would give additional 15 candles if u buy there for the first time. Does it mean SC or normal candles??
Are there not seasonal candles in the realms? Is the only way to get seasonal candles by doing the daily quests?
Normal candles!
Ah, even easier >:3 HES gonna hate meee TEEHEEE
I want to ask devs a few questions, but I dont want to bother them. It's not an urgent matter, but I want to have a conversation with one of them about something. How can I go about doing that?
Aww I hoped they would have been SC. Oh well atleast free candles. Thank you!
It would look like this in the friendship tree.
oh sorry this is my first time asking here so it's a bit confusing
On pc?
Not sure you can talk to a dev directly, but you can try contacting support.
All platforms.
I don’t see that yet mayhe I will tmrw
It's not a matter of support. It's more like I have an interest in a few things and would like to speak to them when they get on or something.
Have you been friends with them for 3 days?
Yes—
Wdym with "not seasonal candles in the realms"?
Seasonal candles will be located in the same realm as that day dailys.
Today's dailys are in GW, so the extra one is there.
If you open a support ticket, there should be an option that says: give feedback -> I have a Question. You could ask it there.
How does he do this btw?
Thanks!
Did anyone else not get their extra seasonal candle from the statue?
I have 35 with the pass right now (four daily, one from wasteland, and 30 from buying the pass)
I haven’t even gotten my pass yet
There's not a way of having a convo directly with a dev afaik. You can chat with them when they pop-up here to say hi, but that's it. If you want to suggest or want to share what you'd like to see in the game, you can contact support and open a ticket or share your thoughts in #live-feedback.
I remember someone earlier today who had that same issue, did you try restarting your game?
Where can I open a ticket
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
For anyones who’s had the SP glitch before, how long did it usually take to resolve?
how r ppl already getting the piano😭? buying more sc?
Either that or they’re beta players I’d guess
Being a beta player has nothing to do with obtaining the piano in live
Season of revival quest guide by stoat
The third quest would open the realm gates.
I was looking at the wrong statue. I thought it would be at the one near the entrances to all the realms 
Ah ok my bad, that’s a wrong assumption I made. @turbid flax
Easy mistake to make, no worries! Glad you found it! 
The thing about the candles is right tho. Some ppl with loads of money just buy out the season day 1 just because they can
Do all shared space shrines have the same capacity?
Good Morning QnH!
Which has the best capacity?
Hello! I have a problem , dealing with the saving acc
My acc was linked to Facebook,but the Facebook acc was banned by itself and now I can only get acces to my sky acc with "Local Account"- my question is-if I unlink Facebook acc,will the process in the game be reset?
I'm running on a Motorola device on the most recent version of Sky and I often crash without warning when entering new areas. Like, the game will forcibly close.
If you link it to something else before you unlink it from FB it should all be fine
Unfortunately Motorola does not support Sky.
I can't link it to other one... that's the problem
Motorola is not compatible
-
- Motorola's issue explanation by Tib
#android-questions message
that device aint compatible anymore
hey nigel
Hi wanna check the wiredframe areas but im not sure if they are available? Is there a schedule or I lost my chance
Is there a link to a picture of all the trees for Season of Duet? ty
Moto 5G Stylus isn't friendly to Sky now??
Item Price Chart for Season of Duets 🎵 by Tea11 #seasons-events-chat message
Check #seasons-events-chat pinned messages
Where do find all seasonal spirit?
Still very available! Check #news for a schedule!
The only current seasonal spirit available atm is the duets guide
What graphics improvement was so important that we sacrificed Motorola, one of the best and one of the OG phone companies, to no longer be compatible with Sky?
!ts
The next Traveling Spirit is scheduled to arrive on <t:1721286000:F> (<t:1721286000:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
- Motorola's issue explanation by Tib
#android-questions message
Is there any way to unlink steam from your sky account
Workaround to unlink steam account
By Tethys
#pc-questions message
Would this mean I have to attempt picking up Bluestacks to run Sky? I do not wish to play Sky on PC as that's my work device.
Using emulators is against the Sky TOS, @valid locust. Please don’t use or discuss emulators here.
As Skybot said, bad idea
Hello Nigel, Honey!!
Hope you two are doing well
That is immensely de-motivating.
!concert
!concertwhen
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
thx
I will likely have to look forward to picking up a Steam Deck.
do we know when the event with the sunlight hat is?
This is extremely disappointing as Sky has always been able to run on Motorola devices for a long time and I have only questions to what graphic update was so important that it costed compatibility with a really modern phone?
Anyone know where that meditation area is at? I think it's at the anniversary area but not sure
It’s not currently available, give it about 20 minutes and it’ll appear!
It is on a schedule. Found next to the cafe.
Aviary + Office Activities / Events / Performances Guide by Keru : #seasons-events-chat message
wheres the relaxation room
One message up!
Read above
Not to mention, Samsung has a seriously horrible reputation for invasive privacy reaches and other options likely don't work if the technical requirements to play Sky now exceed most pre-2023 phones. This basically requires I would perform a trade-in on my modern-day phone to play this game now, or spend over 600USD (thanks inflation) to pick up an entirely new phone, and move to something that works.
oh thank you sorry
TGC, no. :(
No need to apologize!
It's unfortunate indeed. As you can read on Tib's explanation, it's more of a GPU weak performance issue on the phone, rather than an update of the game itself.
While we understand your frustration, and venting out is not banned in the server, this is not the channel to do it. Kindly continue in #general-sky-discussion and/or #live-feedback.
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
❗ This event is currently bugged until a future update. See #known-issues message 
How many wl are there in forgotten ark?
2!
My silly brain looked at the amount of reactions instead the reaction and was confuse where is the third wl in ark
I do that all the time lol 
If I may ask, why ARE they banned/against TOS?
I ask out of education on the subject.
What sky bot said. It's against the Terms of Services.
I am admittedly curious as well. Why is it against TOS?
did anyone else get all 4 seasonal candles and it didn’t fill up their gouge completely?
We are not tgc, ask them
Is anyone else crashing on IOS and cant log back in
That we wouldn't know. That's a question for TGC my friend. 
Maybe you missed a single speck of light
As my Abuelo already said, that's something TGC decided, not us.
@halcyon latch Fair enough lol, I was just curious if they gave an explanation. Ty for telling me! 
Alongside Motorola phones and any phones before 2022/2023 in terms of specs, that's a problem that requires you trade in a phone for a new one.
Gotcha! Was just curious if we knew why, not bashing them at all for the decision. Ty! 
I got all 4 and yes
!fireworkswhen
!fireworkwhen

AL
I see you
BRO AM I TRIPPING? I saw a portal in aviary to this super calm meditation chill place.. AND NOW ITS GONE once im trying to show my friend??? did i dream it LOL
Don't correct me, i did thos on purpose, who changed you you demon
In 10 minutes it’ll appear again, it’s on a schedule!
Maybe the portal was the friends we made along the way
how we feeling guys?
hi nigel! hi christian!
It's real, but it's timed.
Aviary + Office Activities / Events / Performances Guide by Keru : #seasons-events-chat message
It's on a schedule.
Aviary + Office Activities / Events / Performances Guide by Keru : #seasons-events-chat message
~~Nigel was faster
~~
How is the valley only giving light
~~i was summoned
~~

Because some areas are not affected by the gravity bug
More details on the Anti Gravity bug by Keru #seasons-events-chat message
thank you all SO MUCH
Me trying to type fast with my WiFi (it's just not helping)
god figuring that out was so fun highkey
watching cinna ascend in PNR was so funny ill never forget
I suggest you try some standard troubleshooting, that might help smoothing things out:
- Check internet connection
- Close and re-open the game
- Restart device
- Clear the game cache (not confuse with game data!)
If none of those work, I'd recommend you report in #report-a-live-bug and/or contact support if you consider necessary.
I turned my phone off and back on again and i can log in fine now, thanks though!
Returning to their home planet
How do you do the season quest?!? 
~~ the reaction
~~
talk to the guide and play music with them to open the door and click on them again once ur in to complete it 
~~ascending to orbit to be reborn
~~
There's a thing next to the guide you can react to to do the thinf
The first quest is just learning the music sheet and riding the boat with the Seasonal guide. It can take a few tries to complete the music sheet if you are not familiar with playing music.
If you are asking about burning the plants, you can't do that now, wait for future quests.
It has been bugged since the season started.
Try going to the area from old home, talk with the guide there and teleport.
Before ( like a few days ago last week) When I play an instrument I can change the octave by changing locations but now no matter where I go the octave doesn't seem to change anymore...? Was there a fix on that recently or something that I missed?
Lots of people have had that issue 
I just flew through the water without rhe boat
it- 
Nigel what is ur wpm oml
have u tried turning the background music off?
Or through the constellation
Just chiming in here quickly, but that’s actually not true. Sky crashes sometimes, and I would recommend following the standard troubleshooting steps instead. Clearing cache and turning your device off and on really helps in most cases 
My what
? Blue
Yes! I normally keep background music at 0%
words per minute bestie pLS
IM NOT ENGLISH NATIVEE
You can also click any sheet and stop it before it starts, it should reset the key. Have you tried that? 
~~THE USERNAME
~~
How does giving out a season pass work exactly?
Motorolas are not compatible with Sky. It's been explained apparently why and I looked at the specs, and it looks like anything before 2022/2023 in terms of GPU/CPU and other specs would no longer work with Sky on average, based on the specs that were specified in the link below compared to what specs were being used in devices at that time. Even some newer iPhone models might have the problem too?
Still reviewing technical details on this, will come back to you on this.
Lemme try that out!
YES! That worked! THank you so so so much !
❤️
Where are the season candles I can only find 3
Is granny still broken?
Yayy. 
Anytime! 
#seasons-events-chat message by io and AL
Okay thank you very much!
Thank you for the insight! I wasn’t talking about Motorola phones specifically by the way, they are known to have issues with Sky currently. But for iOS devices and “all other phones from before 2022/2023”, it’s definitely not the same!
You’re not in any trouble, was more so adding to your comment is all 
For reference, I have an iPhone 12 Pro
no issues there
This means I, someone who has been playing with my Sister since Season of Flight, can't play together.
Sadly Android and iOS devices are quite different. Android has fewer optimizations (as there are a lot of devices running android and optimizing for each of them would be impossible) but in iOS there are fewer devices and the game is very well optimized (all iOS devices with iOS 12 or later can run Sky, this includes the original iPhone 6 launched in 2014) 
Also the Motorola issue is due to drivers, not by their hardware specs 
~~NIGEEEL 🐟 ~~
what is the name of this two spirit?
Saluting Protector and Stretching guru if I'm not wrong
Stretching Guru and Saluting Protector
~~Nigel beats me again, this doesn't end here.
~~
It seems like, however, I mitigated the problem at the sacrifice of vastly dampening my graphics in-game to level 1 graphics.
So this probably should be a go-to solution if other people report crashes.
~~ one more time? /J~~
You’ll get em next time
Strong disagree. Android is largely open-sourced and is only closed-sourced by choice of the producer(s) of your phone and performance is degraded based on what fork of Android your phone has. I purchased Motorola as it was the most open-sourced option when I was speaking to my seller when I bought the phone and it resulted in me basically customizing my phone to do things that put an iPhone 13 to shame. You can't do that with Apple devices, and you definitely can't replace a battery bump when the phone's about to explode; Motorola replaces those fellas for free! Apple does not. Surprisingly.
Samsung is a good example of how NOT to optimize phone perfomance and battery.
ya so I just went to Eden and ascended for the aviary quest.... sooo what do I do now?
Where can we buy the seasonal tiara? I don't have a picture but it's in the pfp of this server.
So I got my sky art book in the mail today, and it came with a little clear plastic card. What is it for? Does it do anything or is it just for looks?
You can't buy it right now.
Wait for future quests
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
❗ This event is currently bugged until a future update. See #known-issues message 
That will be available later this season :D
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
and the aviary guide disappeared, and before when I talked to the guide, it just stood there... staring at me
You can complete the other seasonal quests
or just have fun with friends, meeting people. Candle run, discover new areas, relive new spirits...
It's a camera filter. 
Ohh cool! How do I use it exactly?
gross
I just wanna complete this quest
was the guide supposed to follow me into the eye of Eden? or not
please don't send these kinds of messages without any other context. It looks very disrespectful.
do TLP quests and go eden again
How can I get to the spirit parade? Can someone please tell me?
It's timed!
Aviary + Office Activities / Events / Performances Guide by Keru : #seasons-events-chat message
Sadly being open-source means there is tons of devices running with different specs each one, that is why is more optimized for iOS devices (fewer devices = more optimization to them)
As well as the game being made from scratch with iOS in mind (since 2017) at the end software support depends on both the game and manufacturer from a device (where TGC, Sky’s devs can’t optimize for all android devices from all manufacturers) 
And sadly we cannot discuss this here, as this channel is for questions and help, if there isn’t a question there shouldn’t be an discussion

~~hihi Christian!
~~
or did I just waste years work of collecting the wing light things
is gma fixed? plushies arent floating
How would you know if the person you blocked is in the same server as you?
I like talking technical. People really underestimate the power of versatility with their phones, my apologies.
Thank you!
iirc, you hold it in front of something you're taking a picture of so that it looks sorta like a frame
that's really cool my guy, but I'm not really interested in "meeting new people" in fact I'm more so against meeting new people. oh and doing candle runs is just way too repetitive for my taste
It was just a suggestion. You are not forced to do that.
perhaps this is not the game for you.
I need to recover my account, but I don't know my account ID and I don't know where I linked it but I know I had a link with Facebook, do you think you can help me? The truth is that I am very sad about my progress and my friends from Japan and Korea that I will never be able to see again.
There's something that I flew into, it's called the cinematic event, when is it gonna start?
There are many ways.
I have noticed that, when honking, the star icon will always show
. You won't be able to lit them nor see/ hear their emotes / honks (not really sure about the emotes part) and sometimes you'll be able to see their cape shape 
If you blocked them, then the icon will show 🚫 and you'll be able to see their star icon too when honking (just like other players when honking in different maps)
!support you can contact support and ask for help recovering your account, they will guide you on each step!
🍀
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Facebook links are a bit difficult, but if you don't know your Sky ID, it's best to contact support.
Thanks! That helps!
You can see the lightcore of a blocked person 
The blocked person can also see yours 
Noted! Ty Ash 
probably a silly question but is it possible to reach the very end of PNR's map? or does the game just throw rocks at you infinitely and you gracefully die regardless
That’s a great info too thanks!
There's a windwall, so no 
Hi! Am I the only one who can’t burn the dark plants on the new season?
It says I need more red lights when I have 30??
You can't burn that yet.
Wait for future quests
Skyfest Program by Keru: #seasons-events-chat message
tarnation 
Oh! I see.. thank you so much.. 🐥
And why aren't they playing on the giant screen? Is this a switch only issue?
Hi everyone
is grandma still bugged?
so.........
Switch + some android devices issue 
It was announced before the event started
Is there a way to get all void memories winglights
Without waiting for the next red shard event? No.
Note that these are random so... 
So all I get is a blue screen of death, aww.
Damn
how are you actually supposed to do that Eden part of the seasons of revival quest thing?
you just got through eden normally and after being reborn you go to the aviary village and talk to the guide
I'm having issues with a favorite friend of mine not giving me an alert when they log in. Is there a fix for that?
Try asking your friend if they get a notif of you logging on instead.
so I don't needa do it again?
we both don't get notified.
have you already done the 3rd quest for it? if no then you need to do eden, if yes then visit the hopeful steward
ya I just went to Eden
but got it off because the steward guy ran off somewhere
they disappeared basically
Anyone know where the rainbow is in golden wasteland? My eyes are malfunctioning ig 
it should stand near the pole at the start of the village iirc, have you checked there?
forgotten ark!
forgotten ark behind the broken ship 
mo cause I got off
I'll probably check that place tomorrow
GOSH DANG IT. I keep forgetting to go there. Ty rico and abuelo.
Sounds like a bug then 
I'm having this issue too, and it's happening only with certain players.
I don't receive a notification when my bf gets online, and I also don't see him online even if he's in the same map as me 
All we can do is to report it in #report-a-live-bug
I think we stopped getting notified when we blocked each other to see if we could fix the appearing offline for each other even though we were both online
Where are the event tickets?
Tickets location by AL
how long has the webstore been up for?
like when was it released
Thank you
Since last weekend i think, when the anniversary event started.
oh i was gonna say i'm going to cry but i just read the page and it said only the first time purchase has 15 extra candles
thank u
fyi it's 15 normal candles 
oh...! thank you
Where is the season area for this season ?
in the cave beside the spell house in aviary.
Hello! I have a question. To those who bought their season pass from a stranger online looking for other players to share the group bundle with, how do you make sure it isn't a scam? Their Facebook account is set to private so I can't stalk them to do a background check😅 How rampant are scams in the sky community?
Sadly we cannot confirm it that is not an scam, sounds very likely to be an scam, don’t trust strangers specially if it’s with money 
is Grandma still down?
Specially from Facebook
There are scammers anywhere, but yes, specially from Facebook 
Gotcha, thank you for the responses! 🙏
Only during the anniversary event (speculated)
Feel free to move to #live-feedback
is it confirmed? from whom?
I keep reading it's not staying
I think it's because all we know is that the cape is not giving access to that area + it's timed and why having a timed area in aviary
Reading patch notes again, it says too "not giving access to secret areas" my WiFi got krilled wait
Is there a bug I’m unaware of?
In one day how much times can I visit granny, gyzser and turtle and still get candle wax from them? Is there a limit?
It's a #known-issues
The patch notes including the Wireframe cape's abilities did not specify whether the meditation room and other Aviary events would be part of it.
I'm feeling hopeful that this place could be our home!
skyfest cape limited or?
there is a difference between reading it’s not staying from fellow sever members than having it confirmed from a staff or a blog /nm
the cape states from the blog that you can access SkyFest version of aviary, we do not know if it includes the medi room or not. instead of straight up stating “no it doesn’t” without solid proof of this it would be better to state all info we have being that we don’t know
Same, tried in 3 servers
I see I see
I haven't read patch notes at all tbh! Thanks for letting me know Rico! It's always nice to confirm the info
limited to just this anniversary, yes! 
waittt so it’s never coming back or???
is the oreoheadabnd limited aswell
will granny bug be fixed by an update batch? in other words, if i am not prompted to update game when opening, i can safely think that granny bug is not yet fixed, correct?
no, blog stated that the pants, the wireframe cape and the head accessory (crown/tiara) are limited to this anniversary 
granny is still putting too much yeast in the wax buns causing them to float. so a future update would fix that issue
spoiler cuz bright 
first picture is from the blog, second from the patch notes
~~Thankfully my room is bright today
~~
Noms the info 
Thank you Rico! I'll use this, very helpful.
Also thanks for pointing it out! I don't want to spread misinformation in QnH chat

yes that would be the case… either a hotfix or an update. both would need you to update the game iirc 
ok, put it in another way, if i can continue to play the game without any prompt to update game, would it happens in some day that the granny bug is fixed and i am not aware of it?
I have a question for ios players, how do your in-game snaps (pictures/vids) save and automatically create an album in your gallery? Because mine doesn’t 😭 I have to manually move the pictures to an album but I’m too lazy for that 🥺
let’s see if it’ll include the medi space or not, same with parade and oreo. we know the event things but the aviary things are kind of a does it include it or not situation
i don’t know if you remember but this was the same case with the medi room in aurora where we didn’t know
(oh my god and the cinnamo collab where we didn’t know if it’ll include cinnamon or not) 
anyway thanks for being understanding about this nigel 
try restarting game, it might work? it'll prompt the item as 'free' in the shop menu i am not certain though. but first also do try the restore purchase button too
I’ve restarted the game a bunch
I’ve also waited a few hours just in case
I didn't play during Aurora, my bf did
that's good to know too!
Also ty again for helping me to understand it
~~Not the cinna one
~~
It’s greyed out when I go to the shop as if it’s waiting to give it to me
Like this
did you click the restore purchase option in the shop menu? that might allow it to then be yoinked up by you.
Ooo, I’ll try that
o7
!support - if that doesn’t work then make sure to contact support. it will take some days till you get a response but as long as you do dailies regularly you won’t have a problem candles wise 
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
I’ve been waiting, I just thought someone here might also have an answer 
Thank you for your help anyway
I’m not sure if this belongs here but why do y’all think the abyss and revival logos are seen in the seasonal area?
I know the answer, but it’s spoilers 
This question would be better suited in either #lore-discussion-spoilers or in #general-sky-discussion 
~~hi Nigel
~~
hi! other than appearance, is there any significant difference between the piano from the “constellation” and the piano from the spirit guide/ultimate gift? thank you! 
Afaik, there isn't. (cmiiw) 
Can I ask is this an error that my season candles (before) did not change to normal candles but next season?
thank you! 
It's pitched higher iirc
ooh okay, thank you! 
Dang you lucky, imagine the conversion day for this season if it stays like that. 
Seriously now, we haven't had an update on the no conversion issue afaik, so it might be like that while they solve it.
Where do I find todays tickets
Tickets location by AL
!support I recommend contacting support regarding this issue, since they were supposed to convert but didn't 
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
oh okayy lol XD thankyou
since when sky start to trip windows defender ?
It's been a while. There's a workaround to solve it. 
"How to add an exception to Windows Defender" by Gray: #pc-questions message
"How to add an exception" compilation by Stoat: #questions-and-help message
Definitely! But reset will happen in 50 minutes, so i recommend waiting until then! 
Does anyone happen to have the discord message guide to the 15-16 candle run? Sorry if it’s pinned, I wasn’t able to find it 
Hello everyone, I'm new to the server and am not sure how to report a live bug? I can't use the flame reaction for some reason
Ohh I'm sorry I'm unaware of the timings
Its just windows being windows. You know, just windows. Can't do anything about it
For reporting bugs: #report-a-live-bug. The channel is read-only, so you have to click on the
and Skybot will then send you a DM to start your bug report!
Also no worries about that, I hope after reset it all works for you 
How to Get Candles Fast + Facts and Beliefs by Tib
(15-16 candles in 40-45 minutes)
#questions-and-help message
How to Get 19-20 Candles Fast by Tib
(Long candle run for advanced users - Which areas are best to skip)
#questions-and-help message
Thank you!!!
Where are all the seasonal candles located
Thank you soo much ✨
How to Get 19-20 Candles Fast by Tib
#questions-and-help message
Candle running tips by Tib:
For 15-16 candles #questions-and-help message
How does reset for Eden work?
!er
The Eye of Eden resets once per week.
Next reset happens <t:1721545200:F> (In 5 days 46 minutes 30 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
#seasons-events-chat message by io and AL
Try again now that you have already sent at least one message in the server.
is it possible to fix the thing where you go on the boat in the dream village and get yeeted through space and time when yuo were almost to the destination?
What's a fairy ring
Oh oki. Is it always Sunday?
Afaik, no 
oki let me reopen the app
OK. Thankchu guys for help

Hello I'm here again to ask if the anniversary cape the wired one makes the parade, oreos, fireworks and ballgame experience appear again or is it just the galleries, cinema and decors that is gonna be available again?
Asked this question guys and even asked already in support in game but while waiting i thought maybe someone could have you know... Know the info
From patch notes:
SkyFest Wireframe Cape: $19.99
This cape comes with a special ability: After SkyFest ends, it can be used to access the SkyFest version of Aviary, including the History and Art Galleries plus the SkyFest Cinema. Videos from the SkyFest Cinema will replay after SkyFest on a schedule. (Please note that this cape provides access to the SkyFest event spaces ONLY.)
It's this:
Picture from Wiki.
Yes I know but does it also include the parade, oreos, fireworks and ballgame?? Cuz it didn't specify
Still can't use the flame reaction for bug report
Oh(idk what that is, I'll search) thank you
Have u checked if u have reactions ON in your discord settings?
That's all we know from patch notes.
The Fairy (Faerie) Ring is a ring of mushrooms that appears on the far-right island in Prairie Village. It is a leftover from a Daily Quest that was available in the pre-global launch. Visiting the Fairy Ring would complete the Quest. There is no longer a clock to indicate the time it appears, nor Candles to indicate the location, but it is still visible for 10 minutes every hour, at 10 minutes to the hour, on the hill above the Eight-Player Puzzle room.
Source: Wiki
https://sky-children-of-the-light.fandom.com/wiki/Daylight_Prairie
Does anyone have a cape you know?? That can try? Cuz like idk but maybe it's still the same but if ever I want to buy it I should know first if it's worth it that is why I asked
Season currency location?
Resetwhen?
Daily reset: <t:1713164400:t>
Seasonal candles?
#seasons-events-chat message by io and AL
There's a setting like that? Me no see
5th anniversary event currency
Tickets location by AL
THANK YOU 🎀
alright I will do
Is there a way to predict when each prop would arrive in the furniture store?
chat section in settings 
oki i found that emoji setting. Sorry I'm noob at discord in general haha
No prob. 
Thank you abuela
abuelo
there isn't anything going on- why is this showing?
Earlier at Aviary, I found a Zen garden looking place and went in it and it had a bunch of neat meditation things. But now when I visit Aviary it's gone? Does anyone know anything about that?
It's the meditation room, it's timed!
Aviary + Office Activities / Events / Performances Guide by Keru : #seasons-events-chat message
Not yet. However, if it follows the same rotation order it did during the season (which I assume it will given this week's rotation is the first one we got during the season), next week we'd have the items from the second rotation that we got during the season, but then again, this is only an assumption. You can see the list below ⬇️
Stone Furniture rotation list by Moon: #seasons-events-chat message
Hiii
I was trying to buy on webshop but it said my ID is invalid, is this a bug?
double check if there's a typo
Have you checked all your emotes?/stances/calls? 
~~grammar AHH ~~
if you have an intrument equipped it could be a music sheet you havent played yet
I copy paste from account info as it says on the web ;-;
i've got no- ohhhhh i did buy a new music sheet @fleet folio, thank you 
i didn't know it did that 😅
It's likely a friend recently send you light or you bought a cosmetic or prop you haven't checked
*oh cozuki replied already. I'm way too sleepy today.
*
All event currency for anniversary locations?
Tickets location by AL
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
I just bought my Season Pass and I didn't anything from the purchase. I tried using the Restore option and it still didn't redeem my items. Any known bugs about this?
Abuelo,! go to dormir
I just tried what you did and could log in, probably wanna report it as a bug or contact support to find out what happened.
Yee you guys are right, I should prolly go to sleep now.
Aight, see you friends. As always, thanks for your help, y'all rock. Abuelo needs to sleep and dream of abuela making edible, gravity friendly dinner again. 
Ba baai folks. 
~~who's abuela
~~
grandma 
grandma but in Spanish
Abuelo is grandpa so-
WHY THE S GOT KRILLED, I TYPED IT
Bye Abuelo, gonna replace you in the meantime 
Ahh, I understand
In the message that lists out Skyfest activities, why does it list out the office activities twice?
Is there no season of shattering parade float 👀
There is not (as you will only see some floating clouds) as well as with the revival spirits (mannequins don’t like parades)
why didn't I get candles from the season pass
Shattering didn’t get included, as there were no Spirits
~~give me floating crystals tgc
~~
Imagine if they were to appear though
If you bought the pass in the web store and you play in Nintendo Switch, you won’t see the candles as they aren’t visible there due to Nintendo policies regarding app purchases 
hello can i ask what music the 2 music sheets aurora gives when you finish her quest? both cost 20 candles
floating crystals? 
the top one is queendom, the other is through the eyes of a child
Hiiii I got some questions! First, I got the season pass and was wondering wasnt there supposed to be an extra candle at the front of the village to pick up? Was that removed?
Also how do you melt the darkness for the season of duets by the piano? Thank you!!!
It's not removed, you most likely need to refresh the area/game. And the darkness is locked until further seasonal progression, it's not meant to be burned yet
You can’t burn the plants yet
Hello may I ask what’s that prop that allows you to kick this little ball around with other people?
I already logged out and logged back in and it didnt show up. Even for my friend who got the season pass didnt get it either. I guess we'll miss one seasonal candle 
Also thanks for answering my questions!
I purchased a triple pack of the season pass, but I only have one friend. How do I give the extra one away to someone? I would like to make their day.
I think that’s the hacky sack item, which is permanently available through the passage guide tree for 39 hearts
you can save it for future seasons and give it to your friend again next season (or any in the future) 
You can either save it to gift next season or host a giveaway in #promote-your-sky-content . Rules for giveaways are pinned in said channel
Ohhh!!! Tysm
It works for multiple seasons?
Gift passes carry over permanently until you gift them
Wow.. thank you! I'll hold onto it.
gift passes convert to the current season, they dont disappear otherwise
What happened to the spirit that gave you daily quests?
Turned to stone
got replaced by "technology"
Is it okay to delete/remove google account (yes its linked on sky but no longer using it so i wanted to change a new email) , even when I linked steam and made it as active as it has the green dot? 
I noticed unlink for google is not working, I hope in the future allows us to unlink or change email address in google linked account
Google is a permanent link, it can't be removed
~~Hi Nigel, Rai and Honey
~~
hello does anyone have the friendship tree for the next ts?
Ah shoot, only option is to make a new sky account then, thanks 
Does anyone know what the SkyCinema schedule is ?
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
Pinned in #seasons-events-chat
thank you i hope you have a great dayyy

1) this spirit is not confirmed yet
2) prices are subject to change
3) please remember to credit the creator of this image.
The Spirit is confirmed (Instagram account)
is there any spirit who we can high five with?
IT is confirmed . They posted it on their Instagram.
already?!
my bad
the one in prarie islands iirc?
List of season guides you can high five by Spring_Chime #questions-and-help message 
~~Nigel Nigel Nigel
~~
~~Hi Rai!
~~
Yeah, they didn't post it in disc again
Im having issues rn where I bought the SP and I play Switch. I bought it through Switch. Why havent the Seasonal Candles arrived?
the other points are still valid
credits and prices subject to change (unless they also shared the price of the tree /hj)
I don’t who to give credit to I just scooped it from Google
me with deleted instagram account in pain rn 
hi aure and kat!

~~ me who doesn't use social media 🤝
I only knew about it because Elysian shared it iirc
Hi Kat!!
~~
it’s by clement. you can see it under the 58 
whats that expression wth spinning arm/hand trying to call someone?
hii! asking since some daily guides on yt made me confused, how many tickets are we supposed to have from first day of skyfest to today?
seasonal guides such as assembly for example
Which seasonal guides can you high-five and/or hug? by rat
#questions-and-help message
completely missed the message from moi, sorry 
The "come" expression from Ushering Stargazer? 
0.0
you bought it on switch and didn’t get your seasonal candles on switch? am i understanding that right?
Normally the max number of tickets you should have before today reset is 16, due to the event starting wayyy after reset the first day
That may be the cause of your confusion
hello Nigel
okay so once todays tickets are collected its going to be 20?
Yep!
okay im on the right track thanks :DD
Anyone know what the song was from the Aurora part of the parade?
Is there any point in bringing torch to Eden nowadays? (I haven’t been in awhile)
Yes, I made the purchase over the Nintendo Shop and the game didn't give me anything.
!support - make sure to contact support. please remember that the wait time for an answer is a few days

Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
I've rebooted the game twice already, and tried the "restore purchase" option, but it didn't work.
Ticket location
skybot…? nvm it’s my internet
Alright, thanks then.
#seasons-events-chat message today's ticket location by skybox0324
Aight imma go do mah dailies
hello what time is grandma?
!Grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
❗ This event is currently bugged until a future update. See #known-issues message 
is there any way i can watch this full video somewhere or is it only available during the times they stream it in game?
Hello guys, quick question: so for the furniture rotations in the aviary, how long does it take for an item to return? Or is it sort of randomized?
The song playing was queendom
Hi was wondering if I will be able to get into the aurora concert without the cape since i did not have the game when she was doing the collab? i am almost done with her questline
there's a rotation and i think someone posted it jn #seasons-events-chat
Granny broken for now 
All the light buns go into the space
...I guess she's gotta feed the Elders too
thank you!
At the moment you can use the free spells in office. After the skyfest is over, you'll need someone with the cape to take you if you wish to see the concert again
you can go the to anniversary version of aviary and go to the office
the aurora cape should be accessible there and you should be able to go to ythe aurora concert by yourself 
…oops!! sorry I ate all the cupcakes 
!concertwhen - you can, because of the anniversary event use the mannequin on Office rooftop to teleport to the concert in concert times 
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
GM QnH
Thank you! I'm so sad I missed this, I love Aurora!
!grandma
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
❗ This event is currently bugged until a future update. See #known-issues message 
Is granny still broken
Grandma is still bugged as per #known-issues
Yep
Excuse me, where can we submit suggestions for future updates?
~~Hi Tib
~~
How about geyser
Still works
Geyser still works, no worry about that
Ooo ty ty for info
Will cry if geyser broke too 💔💔💔
Is grandma fixed?
Won't be for a while as per #known-issues
where is the tickets today
Thank you!!
It's just Grandma event that is broken-
But to be honest, she deserves a break.
She had been feeding sky kids several times a day, each day, for years

No it’ll take a while probably , tgc said they’ll fix it with a future update
Won't be for a while as per #known-issues
Keep an eye out on that channel for granny news!
Where can i get a high five if none of my friends r online?
List of season guides you can high five by Spring_Chime #questions-and-help message 
what season is there now
You can do it with the some seasons guides
Season of duets
Season of Duets
what do we have to do in it?
I am having a problem doing the last quest of remembrance I am not able to call spirits
The first quest is just learning the music sheet and riding the boat with the Seasonal guide. It can take a few tries to complete the music sheet if you are not familiar with playing music.
Please note that you can't burn the dark plants in the map, you can't do that now, wait for future quests.
oh okay thank you
My boat gets stuck when I try to go to concert hall
Try going to old home, talk with the guide and teleport to the area.
I am having a problem doing the last quest of remembrance I am not able to call spirits
or just swim/fly through the tunnel where the boat goes
!TS what day is today 
The next Traveling Spirit is scheduled to arrive on <t:1721286000:F> (<t:1721286000:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
i accidentally overwritten my savefile and i wonder if theres a way to recover the old save
After the incense burns out in the meditation room, is there anything else to see besides hang out/meditate
What time does the meditation place? I see it comes after reset but does it come during the day (for me) too?
Pretty sure not
Is grandma still glitched?
It’s open right now
#questions-and-help message Remembrance workaround by Plisuu
It's not guaranteed to work from what I remember...
Ik.. I was asking if it came any other time
Remembrance workaround by Plisuu
#questions-and-help message
Kindly note that it's not 100% guaranteed to work.
went to office to collect wax and look around, only to discover atm it’s like uhhh. like the aurora concert? where you can see people from other servers? and it’s making me EXTREMELY laggy. the games running on maximum 5fps. is there ANY way i can disable this, PLEASE I BEG 
Aviary + Office Activities / Events / Performances Guide by Keru : #seasons-events-chat message
There's no grandma rn?
There's no way to disable it afaik.
Grandma is bugged
Bugged atm
#known-issues
DARN IT is there any way to make it less laggy at the very least?? 
Was your account linked to any log in method?
probably not
My friend had the same problem during days of mischief, I don't think there's any other way ...
On what platform did you "overwrite" your saved data?
Did you make any purchases on that account or have any photo/did you write down your sky ID?
on mobile
unfortunately not
man, they need to either stop using the cross-server thing or give us a way to disable it, my switch can’t take this and neither can i

Hello. Did you know that grandma’s donuts fly up when she hands them out to the table of communion? It's been like this for two days now. I haven’t been to the geyser and therefore I don’t know what’s going on there 🤭
Don't drop feedback messages to me pls
...
Yes, it's a #known-issues
Another question sorry, but does the meditation spot kick you out after it passes the time it's open?
!support - Then chances are extremely low, but you can still try contacting support to see if they have any questions that might help you find a way to recover the account
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
this is out of pure curiosity, but what does the four leaf clover react mean in #outfit-requests ? 
thank you thank you
sorry! meant to turn off ping, wasn’t a direct response to you but more of a general vent
my bad
"Goodluck" bcs the requests contain a rare item
Same for salad 🥗 and different trees and veggies lol
The cosmetics are rare so you need to get lucky 🍀
Means good luck (in a positive sense) because you have requested one or more items that are hard to obtain or not many people own them
i see, thank you for the responses!! 
!ts
The next Traveling Spirit is scheduled to arrive on <t:1721286000:F> (<t:1721286000:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Gratitude deer mask req 
some requests really do try to summon a whole museum /hj
Me when I requested with a lot of old ults and someone actually did it :
(I still can't believe it lol)
With a bunch of other rare stuff too
we call those requests fossil hunters
Support would be your best bet as Aure stated, but out of curiosity could you possibly elaborate on what you mean by an overwritten account? In what state is your account currently in? (Brand new player, a different account, ect). Account merging can occur when multiple accounts are saved on a mobile device but you mentioned you hadn't linked anything
It made a new savefile causing my progress being lost
idk how specific i can get
they have announced it in their official inst, right?
Yes
Was your account made on a "Local Account" setting? Were you a brand new/recent player? Did you uninstall Sky recently?
helloo what's the current max amount of wings you can get? like the winglight amount
Hi, can we still access the meditation room by the Wireframe Cape after the event ends? Or this room will be gone after the event ends??
232 or 12 wedges
We can't know that yet
No, I've played a while ago
thank you very muchh!!
!geyserwhen too quiet 
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
!turtlewhen ~~for the one who deleted the message ~~ this?
A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢
☀️ Event times : (These timestamps are in your local time!)
<t:1712562600:t> 》<t:1712569800:t> 》<t:1712577000:t> 》<t:1712584200:t> 》<t:1712591400:t> 》<t:1712598600:t> 》<t:1712605800:t> 》<t:1712613000:t> 》<t:1712620200:t> 》<t:1712627400:t> 》<t:1712634600:t> 》<t:1712641800:t>
!youareinvited don't mind me 
Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of 
Meditate in Aviary Village to visit the center of the SkyFest party
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌
🔎 More Details: https://bit.ly/SkyPatch0260 🎉
minds you
minding you heavily
minds you superbly
what is the friend limit in fav constellation?
60 favorites
what about the un fav.?
50, the others will be just there in the last pages. 50 is only the visible ones
Does anyone know where we could find the seasonal spirits with the trees? Are they available now or later? I can't find them, the constellation is greyed out and the only icon on the right teleports me to the empty seasonal area...
i doubt it but just in case, is there any way to stop the camera from automatically zooming in when you move on switch? i prefer to play with a wider fov and having to constantly zoom back out is frustrating </3
Check backstage.
There are no spirits available to relive yet.
But some of my friends already have cosmetics...
The spirits are mannequins just like revival
The cosmetics are there.
Check backstage, the spirits are mannequins
Oooh, gotcha!! Thank you, guys! Now I need to find that backstage... Although I ran everywhere in the new area and couldn't find anything 
Hmmm..... do you happen to be in Butterfly Fields and with the Chibi Mask?
What’s the point in doing the guide quest line they only give me hearts?
i am using the chibi mask rn but i’m not in butterfly fields :)
Does anyone have an idea of what we do with the 15-ticket star jar besides picking it up? Doesn't seem to have a "drop" button like the plushies do (have to take out a candle to drop it)
Ah, well just to let you know that once you enter Butterfly Fields with the Chibi Mask, the camera would REALLY zoom in quite close to your Sky Kid, and you can't zoom out properly, and it will continue into other areas, until you restart the game
thanks for letting me know! i’ll swap to another mask before i enter butterfly fields, then.
i’d like to note that i was in the nintendo area earlier and every step i took, the camera zoomed back in really close. i’m assuming it’s a similar thing, but it’s probably intentional in that area at least? maybe?
!concertwhen visit the concert
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
Anyone know how to burn the darkness plants on the piano in the concert hall? It looks like you need more ‘stars’ which are the event currency of the anniversary. Is it just a bad coincidence that they look the same or are those what we are supposed to collect to open the sky light and clear the darkness plants?
Wait until further in the season
Okay. 🕯️
What does “visit other nest” means?
is grandma fixed…….
:,> sadly no (I tried a few hours ago)
aw
Can you stand on your own plushie and use it as a rocket
Nests are the "houses" you have in sky, to visit someones nest your friend must be in their nest and you will have to use the lever near the entrance for your nest to enter friends nest
It doesn’t do anything
I press it and nothing changes
It's there to be pretty
So it just useless :”))
Bully the nesting guide if nest don't work
what
how do I do that
Go into the workshop and talk to them
They should have a button on then with stars
I pressed it now what
Already finished the whole thing
Do the quests
What else
Type in chat how they are scammed you and you demand refund
It's normal. You need to have one friend in their home for you to visit him. If there are none. Nothing will happen
IS there anyone with in-app issues as well?
Am i safe if i buy the season pass on an android
You can chat with guide?? I didn’t know 😮
Is there anyway to get the ultimate reward from the season of prophecy or no??
How do I talk with guide
You can, they just wont talk back (they're busy workshoppin)
you cant get any ultimate item from the past seasons. they are ultimates for a reason tho.
I might be misinformed... But is it true that there is going to be another aurora live concert on July 20th?
Ooooh I thought it works like visiting a strangers nest ok, this is helpful ty
I dunno, their in-app is buggy as hell
How do I do that
Make them talk, I haven’t been active on sky much there’s so much update
Uh oh
😭
I'm messint with u a little, I'm sorry
Yes you're a genius ty
Lol they are trolling you. Your talking will be in the void 🤣
Aww man XDD That actually scared me a lil bit imagine if guide talk back at you
Sorry I haven’t been playing for a while I thought it’s a new thing
okay is there something wrong with the seasonal candle count for some reason ive went from 22 to like 41 am i tripping
It'll be mind blowing lol
Bug? If I was you I will Buy quickly some items before they figured😂🤣
But but but i wanna save up from them gorgous black pants
those black pants are ✨frickin awesome✨
and im seriously down for more warrior themed clothing

i wan my skykid to look like a proud valley warrior 
Is it still possible to buy/gift a friend season pass if you already bought just the single for yourself?
The single gift pass is an option in the candle shop.
Why my friend account can't link other than facebook? Every time i try to link account (Nintendo and Steam) they will automaticly unlink. (sorry for bad grammar)
Try this :
Steam linking says Successfully Unlinked by Elysian
#pc-questions message
okay i'll try
can we do something with the hand fan other than holding it?
i entered the movie eden, but switch player cant do anything?
Nope, just a thing to hold in your hand
alr
The cinema is not supported for switch players and some android devices
Can we place the grand piano as a decor in our nest? 
#news message what do they mean by "resume" does it mean it won't repeat ? I saw none of those event...
thanks
its a nice place to be tho
Yes, it's an interactive prop instead of an instrument.
Yay thanks 
yesterday i entered mediation area from aviary, it doesnt appear everyday?
They do repeat, check #seasons-events-chat pinned messages
Can we carry recently purchased giveaway season pass to the next season?
ah found my answer in the pin post hehe
Anyone know where all the Shared Space stations are throughout the realms?
i search them here ☺️ https://sky-children-of-the-light.fandom.com/wiki/World_Maps
How do you change the instrument key layout on the Switch? It's confusing
Is there a shard today??
Shattering Shard Summary
LocationRealm: Daylight Prairie
Map: Butterfly Fields
Shard Colour: Black 
Reward: 200 Regular Wax
Timestamps by Zhii1. <t:1721120320:T> to <t:1721134200:T>
2. <t:1721149120:T> to <t:1721163000:T>
3. <t:1721177920:T> to <t:1721191800:T>
Shard Data by Gale#seasons-events-chat message
Yes, at Butterfly Fields and Prairie Peaks in 11 minutes
Ty!!!
Hold/click down the right joystick
#sky-memes i think you might be in the wrong channel. 
is the piano from duets a fermata instrument
It is not unfortunately.
What's fermata?
Holding the button to play a continuous note
how much of a difference do the extra candles from the seasonal pass make? I'm considering buying it but being impulsive, I'm wondering if I can wait till the last days of the season to decide if I really want it to get the cosmetics then. But iirc seasonal pass gives one or two extra candles and I'm wondering if I won't be able to afford the seasonal pass cosmetics if I buy the pass later in the season
Is granny still broken?
what’s the difference between buying from the new sky webstore and the one in game? just, convenience if you don’t want to load your game up?
Season of Duets calculation by Stoat
#seasons-events-chat message
You might get answers referring to this
More payment options on the webstore, plus you can get 15 regular candles as extra with your first purchase. Otherwise not too much difference.
~~nice pfp Christian
~~
Ah okay, thanks! 
Thanks
I have a friend and her account is just broken..... First of all she doesn't have the white candle to change home space at old home and new season doesn't appear in aviary village and now the biggest flaw is she got free 90 seasonal candles out of no where 💀💀💀💀. How to fix this
Neither, it hasn't actually been released yet. You can only see the keybind menu on pc but can't actually do anything with it.
ahh i see thank you :)
(will delete question incase anyone gets mad cus spoilers)
It's not spoilers I promise! They've made a blog post regarding it in #news message ! 
is there a spirit i can do the high-five daily quest with?
Update the game
Seasonal guides are suitable for that. For example the Assembly Guide. Need to unlock the quest progress towards the high5
Alternatively, you can ask for quest help in #looking-for-group-live . Many players are afraid to ask and need help with the same quest 
Where did she download Sky? From the internet?
regarding the white candle in old home and the season boat not appearing how far into the Revival quests is she
just to be sure
She uses ios. From app Store
I recommend to reinstall the game. If that doesn't help, contact support in-game
the Remembrance Guide also has a high-five option if you want a spirit that's also within the Vault
Season of revival is completed but still when she enters the village or login in it zooms in to the Steward for no reason
ahh
could be related to that then
So how to fix this?
Again: reinstall game, contact support
I'd also go with Tib's advice to delete and redownload Sky first

Is there any way to know which shards would give you the PlayStation trophy for doing the highest-level shard event? I follow Clement's daily updates and thought the one yesterday that gave 3.5 Ascension candles would be one of those, but even though it did have crystal crabs and some shards in the air, the background music was relaxing instead of that tense, negative that I've heard before when the shards come to the Assembly forest.
I didn't get the trophy.
The tense Shard Music Red Shards are the only ones that will work for the trophy
Thanks for confirming that.
You can't melt the plants yet
You might want to put this in the #seasons-events-chat to avoid giving spoilers.
Alright thanks!
You'd lack 20 candles if you collected everything
Soemthing like that
Wirhout the pass
Buying the season pass gives you 35 seasonal candles, so it would cover that.
35?
30
good morning qnh
is grandma still bug?
Yes
Yes, shell be bugged until the next update as of #known-issues
I see, okay thank you TT
gomu qnh
slowly getting back to a normal sleep schedule
hi nigel christian and kal!!!
Maybe its q spoiler for the n3xt season, th3 season of helium
~~wait, gomu means good morning?
~~
Can the piano be purchased with candles?
The piano can be purchased with seasonal candles if you own the season pass
There is a piano thatll be available as a Traveling "spirit" after the season and one that's an ultimate
waiting for piano and cello to fall down from sky when they return
Thanks btw
I saw in the season chat that there is two shards, what does that mean?
How could I get this
Impossible
The manta lamp? You can't.
It was an ultimate gift from season of remembrance.
🥲
There's a shard in Prairie Peaks and other in Butterfly Fields
Both of them black shards, that means you can get the wax from both of them. Note that it can glitch and you will only receive wax from one of them.
~~Hi AL
~~
HELLLPPPPPP
Everytime i try to log into the game it? wont?? Let me??? DOES ANYBODY ELSE HAVE THIS PROBLEM???

will the curly hair from mischief ever come back? 
where's the rock in aviary today
Via Facebook account?
No, IOS 😞
It's an IGC, so yeah 
As in apple account?
Yeah :<
#seasons-events-chat message here's the location by Baole444
Hello, where can I see when the portals open during the holiday?
@sand shell did you try reinstalling?
OH I havent actually GHAUHHJHAG((SHOJISJA ill try to do it now!!! THANK YOU!!!!

Best of luck
aurora concert times fellas?
!concertwhen
oh?:0 what's an igc?
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
thank youuu!
In game currency (in this case, candles)
Can you be temporarily muted ingame without even getting reported now?? Also what does it mean for the account
On season of duets, what do you burn those plants with? Does it require some power?
You can't right now, wait until more season quests release 
Hello there, yes, a player can be temporarily muted in-game if they trigger the chat filter multiple times. Regarding reports, the developers do not disclose specific information on how they handle them. However, repeatedly triggering the filter can result in a temporary mute, as said. If you believe this was done in error, you can contact the support team, as the chat filter has been overly sensitive lately.
Do the nesting quests (not the seasonal guide quests) stay forever? Or will the AC candle items at the end disappear eventually?
Ahh understood