#general-chat

1 messages · Page 24 of 1

past shellBOT
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@ivory zenith ⤵️

Read and follow our server rules:

  • We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
  • No advertisement or channel promotion, anywhere on the server.
  • No NSFW/NSFL
  • No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

ivory zenith
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!tickets

strange crest
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Hi, sure, I think it bugged on first place. I recreated it.

molten agate
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.

valid wave
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hy

lean star
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any news if you guys are parting with this kick yet at all

pseudo hull
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Still waiting for them to provide an API to even start doing anything.

lean star
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cool thank you that hopefully be soon then

sage skiff
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Hi is there a staff member who I can talk to privately about something?

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If so can you dm me

balmy ocean
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i tried doing a support ticket it keeps telling me try again even if filled in everything

frozen pasture
balmy ocean
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i was feeling out form on the streamelements website

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but i also tried the ! ticket thing

fiery spear
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over a week and i'm still waiting for a response on my support ticket omegapepelaugh

frozen pasture
balmy ocean
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already tried that just now waiting on an email confirmation

frozen pasture
fiery spear
fiery spear
frozen pasture
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As long as there’s a ticket, it’s pretty quick response

tough hinge
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Can confirm, Support sees the ticket at the same time whether it's email, website, or discord ticket

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Just a matter on how busy they are

fiery spear
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talking of which yoo StreamElements why are staff members the only ones who can access discord support tickets when 9 of 10 times it's the volunteers who do the support? no hate just generally curious PepeThink

frozen pasture
fiery spear
raw tendon
#

I am not even sure if they could help me anyways xD

tough hinge
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I can help you Madness

frozen pasture
tough hinge
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Ask me any question ever

raw tendon
frozen pasture
balmy ocean
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how long does it usually take to get a confirmation email for support ticket?

tough hinge
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Oh no, he's going to take me up on this kek

raw tendon
# tough hinge Ask me any question ever

I am trying to mix the "Sound Alerts" extension and the Alerts of StreamElements, is there a way to have the Browser Sources wait for each other to end the Alert before playing the next in OBS ? I created "spacers" by doing sound and imageless alerts and matching the times, but I forgot that I do have tts and redeemable alerts setup in "sound alerts", which i cannot recreate in StreamElements as a spacer.

tough hinge
fiery spear
frozen pasture
fiery spear
#

anyways

balmy ocean
fiery spear
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How is my guy dequat SEHug

tough hinge
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Your boy DeQuat is mad at himself

raw tendon
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okay, thank you, I hoped there would be some kind of plugin

tough hinge
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Got himself back invested into OSRS

fiery spear
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oh btw @tough hinge wanna hear a funny story? Kappa

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amazon: so how many monitors do you want?

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me: yes

tough hinge
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What's the punch line?

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Nah that's funny LOL

fiery spear
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3 is not enough kekw

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got plans for another 3 omegapepelaugh

snow wolf
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Hi

frozen pasture
fiery spear
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dan omegapepelaugh

plush grail
frozen pasture
plush grail
light shadow
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hi, is someone else have a problem with the elements streaming tools alert? when someone follow, it's not his name in the alert, but the one before. In the text it's latest follower, but it doesn't works well

bold cradle
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Hi, all! I'd like to submit a support ticket, but I don't have access to write in the #submit-support-ticket channel. Any suggestions?

sage token
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hiii

frozen pasture
peak dagger
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Hello, anyone having trouble adding items to the Loyalty Stream Store? Figured Id ask here before doing a ticket

spark echo
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so will i not get the £100

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because i didnt meet the goal?

hasty quail
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Still been waiting all day for a response to my ticket regarding my bank info.

snow oyster
frozen pasture
vital beacon
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Thank you NC_GabBow

hybrid brook
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hey there all you cuties!! I hope you all have an amazing day/night!! Smile and stay amazing!! ❤️

unreal saddle
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Hi is it possible to get the same standard alerts sound as the Donation sound on all the alerts? Cant find it 😦

pseudo hull
quiet quail
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hey quick question for those who uses twitch, is twitch working for you? I keep getting logged out for some reason 🫠

hasty quail
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Lemme check.

Uh yeah I can sign in rn. 🤔

past shellBOT
#

@lone moat ⤵️

Read and follow our server rules:

  • We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
  • No advertisement or channel promotion, anywhere on the server.
  • No NSFW/NSFL
  • No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

rigid blaze
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bing chilling

past shellBOT
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@faint sierra Before you go further, you will have to include a subject line for your ticket!

faint sierra
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can i synchronise an alert box across multiple overlays?

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idk if its really a problem so just askking here

past shellBOT
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@faint sierra ⤵️

To duplicate or copy your widget to a new or existing overlay, select the widget and use the Duplicate button. https://imgur.com/a/Ng4uhRU

faint sierra
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ah cool thanks ::D

celest charm
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Hello

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how to i check my bank card in streamelements

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and how to i change my bank card in streamelements?

hasty quail
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If you can't change your bank info as well you can always use a support ticket and the SE team can redo your bank info for you so you can change it

celest charm
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not check and change bank card not working

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🙂

hasty quail
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Yeah if thats not working I would suggest using a support ticket

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I myself have been trying to get my bank changed for awhile and its been frustrating

spare leaf
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Anyone wanna play some skribblio DM if you do

celest charm
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@hasty quail
It doesn't let you change or see which bank card is inserted.

That's why I would like to know this so that I know which bank account the money will go to

hasty quail
celest charm
hasty quail
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Yeah, the staff have been trying their darnest to help me out with my money/bank issue.

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I certainly don't want freaking 420 something bucks just being in my SE pay account collecting dust.

woeful nest
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Hi, does anyone know what it means when my stream automatically stops and it says this?

native aurora
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I don't personally know the answer but you might have better luck copying/pasting this exact error message into a Google search since it's a bit more of an OBS issue it looks like vs streamelements

woeful nest
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ohh thank you

native aurora
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Np! Hope it gets fixed for ya!

woeful nest
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Thank you! Very kind ^-^

frozen pasture
woeful nest
#

Twitch

past shellBOT
#

@woeful nest ⤵️

Use the Twitch Bandwidth Test to find the best Twitch server to stream to. Set Duration to Medium. You can uncheck any regions you're not near.

After the test completes, click the Share Result button to upload a screenshot, which can then be copied and pasted here.

Get Twitch Test from https://r1ch.net/projects/twitchtest.

frozen pasture
#

Let’s run that and see if you’re having a connection issue first

snow wolf
past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

celest charm
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i opened support ticket

past shellBOT
misty wing
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Vorrei sapere se c’è un comando per sbannare tutti gli utenti bannati da un canale senza doverlo fare uno per uno

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I would like to know if there is a command to unban all users banned from a channel without having to do it one by one

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???

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Help please

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I would like to know if there is a command to unban all users banned from a channel without having to do it one by one

frozen pasture
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You have to do it one by one. You can do it within your Creator Dashboard on Twitch. There is not a way to unban more than one at a time.

fiery spear
misty wing
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Thank you

royal drum
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@fleet grove Hey! I saw you sent me a random friend request, what's up?

midnight nacelle
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looking for RGB lights that can be controlled by my viewers, Does anyone have any suggestions of what lights?

fast otter
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I think Nanoleaf is probably the most popular

frozen pasture
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Nanoleaf, I think Phillips Hue also work?

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nanoleaf tiles are typically what you see on most streams

fast otter
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Phillips Hue does, but only if you use the bridge

frozen pasture
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You pretty much have to have the bridge

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at least if you want to control them...

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you can just throw bulbs in things and use the good old light switch if you want 😄

fading gale
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Hello, I need someone help please 😭

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No one answers me even though it has been more than 24 hours

hardy island
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@vernal fulcrum

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add me back on discord when you get the chance please!

pseudo hull
supple hearth
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Question, if this isn't the right chat for this, kindly let me know but how do I get access to these channels listed as no access... did I not check something

fading gale
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As long as a staff responds to me I'm happy miinicShy

pseudo hull
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@supple hearth I've told the powers that be about it but it has yet to be fixed.

supple hearth
hardy island
winter belfry
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Здравствуйте

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А как стримить экран?

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Ой

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Hello, can you please tell me how to start the live broadcast of the screen?

past shellBOT
dull shell
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Anyone have the problem with sponsors and streamelements where my sponsors won’t load even if email notifications and says contact support and stuff

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Contacted support and nothing helped

royal sinew
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Anyone know how to get the streamdeck plugin working? For all actions, my streamdeck software says This StreamElements SE.Live action is offline. Please wait for it to become available while I have OBS open. If I close OBS it says Please start StreamElements SE.Live to use this action, so it's clearly picking up OBS. How do I get the action online?

past shellBOT
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@dull shell @royal sinew ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

tame tartan
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Could someone tell me how i can switch my streaming service i already went i to settings and logged in with my twitch but when i click on stream it says stream on youtube can soneone help ?

past shellBOT
#

@tame tartan ⤵️

If you are attempting to stream to one streaming platform, but SE.Live is attempting to stream to another, please try the following:

Navigate to StreamElements menu, on top of OBS > Logout > Login

After you have logged back in navigate to File > Settings > Stream > Disconnect > Reconnect

gritty marten
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Hello! Is there anyone here who can help me?

past shellBOT
#

@gritty marten ⤵️

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

snow kayak
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when StreamElements went down a few days / week ago, my Activity stopped tracking and hasn't resumed. is this a known issue?

rose yarrow
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Ola

sweet smelt
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can any one help me i put wrong bank information in for withdrawl from tips, can someone reset this please

nova sparrow
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Is the bot not working for anyone else?

hasty quail
solid anvil
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Einen schönen Guten Morgen/A wonderful Good Morning 🤗🤗🤗

pseudo hull
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@frigid path this is not the place for that.

radiant hedge
#

Hey! I have an issue with Cheer Alerts. Everytime I emulate a cheer alert, all alerts are broken and when I skip the cheer alert in OBS Studio and the SE plugin, all following alerts are emulated again and everything works fine until another cheer alert is played. So I tested it and it is for sure the cheer alert and it seems it somehow freezes because like I said, when I skip the cheer alert, everything is fine again. Is this a known issue or does someone know how to maybe fix this?

fiery spear
tough hinge
fiery spear
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@tough hinge hi

tough hinge
fiery spear
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Dequat omegapepelaugh

tough hinge
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me!

fiery spear
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yes kekw

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wow

agile finch
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errrr anyone else confused by the numbers in the goals for the Call of Dragons sponsorship?

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level 5, 31 people... level 7, 21 people... join an alliace 189 people? and they all have to go through the link and be a new player

pseudo hull
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@frigid path I've already told you once.

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This isn't the place for that.

ashen lichen
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Does anyone know a source for some nice youtube livestreaming widgets? There is so much stuff floating around for twitch, but it seems like no one really wants to bother with youtube. :D

waxen quail
#

Hello everyone.,
I joined this discord because I have a an issue with the channel points from my twitch streams. Viewers earned points. And they have tried to gamble these coins with the common commands. (!roulette for example)
The response is that there are no points to bet. Also if my viewers use the !points it also says there are no points. But I know for a fact that they do have channel points. I made sure that these commands are enabled. If anyone has an idea what I could do..let me know, please. English isn’t my native language so cut me slack if it isn’t perfectly explained. But ask if further informations are needed. ❤️

brazen heart
glossy harbor
#

Hey everyone just wanted to say I’m new to this chat and I’m happy to be in it

past shellBOT
#

@west juniper, you have been awarded a commendation :star: for sharing an art commission post. Keep it up! SEheart Look at your personal member profile by typing !me.

junior spade
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Anyone have any information if SE is going to have Kick as an option for alerts in the future?

pseudo hull
static wasp
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how do i tip with amex?

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@compact tree

abstract geyser
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i have 2 question so i have a sponsorship and using bank as payout how fast will it payout and second question is how much is the tax fee

agile finch
past shellBOT
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@abstract geyser ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

silver pewter
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i can't seem to get into the community help channel it just says "no access"

cosmic geode
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(b) i need assistance. but i dont think this is worthy of a ticket, and since community help channels are no access, if someone changes their name on their twitch channel, does stream elements update t heir info to reflect that? or do i need update something in stream elements

past shellBOT
#

@cosmic geode ⤵️

If you changed your name on Twitch, please follow these steps:

  1. Visit https://streamelements.com/logout and then log in again by connecting with Twitch.
  2. On the right side of the dashboard page that opens, select Join under bot settings. If it says Part select that and then select Join to send the bot to the chat. Don't forget to mod the bot by typing /mod streamelements in your channel if you have not already.
  3. Post your old and your new name here so that we can update your channel's chatstats tracking (must be done by staff).
cosmic geode
#

(b) thanks!

fast otter
fast otter
past shellBOT
#

@novel jetty ⤵️

If you changed your name on Twitch, please follow these steps:

  1. Visit https://streamelements.com/logout and then log in again by connecting with Twitch.
  2. On the right side of the dashboard page that opens, select Join under bot settings. If it says Part select that and then select Join to send the bot to the chat. Don't forget to mod the bot by typing /mod streamelements in your channel if you have not already.
  3. Post your old and your new name here so that we can update your channel's chatstats tracking (must be done by staff).
brazen heart
knotty bay
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i signed in to my youtube account but i cnat get my twitch on there to

rose ruin
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@compact tree can someone DM me please? I can't handle another bot email response

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@compact tree You are withholding $400 of my tips and the bot responses do not tell me why

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It also reminds me of the one and only time i accepted a sponsorship through streamelements and it took 5 months to be paid

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really loving the service so far 🙂

worthy tapir
#

Scruff31YEP Ty SE for your quality service and timely response Scruff31YEP

past shellBOT
#

@rose ruin ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

rose ruin
#

I've filed 2 support rtickets 🙂

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they didnt fix it 🙂

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@compact tree are there real people in this server?

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are there real people that work for this service?

pseudo hull
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And I was the person who triggered that.

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The only people should you ask here are only able to help that via that method

rose ruin
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the support tickets go directly to bots

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i;m telling everyone 🙂

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i'll have my tippers chargeback their tips

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what a joke omE

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ban me pussies

hasty crow
#

Hello!
I'm not sure if I'm the only one having this issue but my chat box doesn't appear in my OBS...

Rather ever since the latest update on OBS, my StreamElements' chat box not only doesn't appear, even after I've refresh the cache or uninstalled or reset the scene, it just doesn't appear.

It only appears for a brief second and disappear, forcing me to constantly use the YouTube chat box...

Are anyone facing this issue? If so, how did you get it fixed? Or are there any staff or admin who could help with this issue?

robust raft
#

Who’s responsible for the media request feature? It’s just awful

abstract geyser
#

will the raid shadow legends sponsor scam me?

static wasp
#

How do i donate with amex on se.pay

ivory zenith
#

has anyone not had any sponsorships since before xmas?

I was in the middle of a Hello Fresh campaign just before xmas and ended up missing out on the marvel game and one other because of the hello fresh campaign.

Ever since then I've not had a single one pop up

mossy quarry
#

Was the hype cup recently removed from stream elements?

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Don’t need support just curious

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Gah how embarrassing I found it

near bay
#

Yes please tell me more about the magic man in the sky

royal mauve
#

Hey guys. I am not sure where i am allowed to post this question but i was wondering if there is any staff or admin etc that might be able to help with Merch store related question/s. Thank you

pseudo hull
spark escarp
#

Could someone help me, call me in private

raw tendon
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is it possible to use another obs plugin together with steam elements ? (advanced scene switcher e.g.)

pseudo hull
#

No reason why you can't.

raw tendon
# pseudo hull No reason why you can't.

then I'd like to request help, I have copied the files of two other plugins into the obs-studio folder according to their installing guides, but they don't seem to get installed as I do not get the panels which should show up

pseudo hull
#

That's something you'd wan ask in the OBS server

past shellBOT
raw tendon
#

okay thank you

royal mauve
copper frost
#

Hey is there a way to change region on streamelements

ivory zenith
#

I have created a custom overlay for my contests but i cant edit contest overlay only thing i can edit is custom widget but overlay doesnt synchronize with my contests

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@daring yew @languid hazel

fast otter
#

If it's a custom overlay, #dev-chat would be a better place to ask.

ivory zenith
latent oak
#

troquei meu nome e nao vai mais os comandos

fast otter
round glen
#

Does stream elements recognize emotes in commands?

narrow patrol
#

How to create a !say command that repeats your input but without !say

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But it should be possible to write a sentence as input and not only array[0]

fast otter
narrow patrol
#

Why that

fast otter
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I think 1- includes the command itself

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It might be 1-, I'm in a meeting and can't check

narrow patrol
#

Loops/real programming doesnt work right

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Like for each

fast otter
#

Not implemented

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There's no flow control

narrow patrol
#

It's only outputting ${2-}

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${user.lastmessage}[-2] or what?

fast otter
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${1:}

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That's the whole command

narrow patrol
#

Thx

fast otter
#

${user.lastmessage} should work too, just as is

narrow patrol
#

Yes but it includes the !say cmd

fast otter
#

Ah okay

stone talon
#

Hi guys, quick question: Will my sponsorship goal progession track across Twitch and Kick? Or do I need to stick to a single platform for the duration of the promo?

fast otter
sacred nebula
#

#help

#

!help

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/help

past shellBOT
#

@sacred nebula ⤵️

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

viral notch
#

Kick intergration coming?

fast otter
flint saddle
#

Hey quick question .. i changed my twitch name and streamelements no longer appear in my chat how do I fix that?

past shellBOT
#

@flint saddle ⤵️

If you changed your name on Twitch, please follow these steps:

  1. Visit https://streamelements.com/logout and then log in again by connecting with Twitch.
  2. On the right side of the dashboard page that opens, select Join under bot settings. If it says Part select that and then select Join to send the bot to the chat. Don't forget to mod the bot by typing /mod streamelements in your channel if you have not already.
  3. Post your old and your new name here so that we can update your channel's chatstats tracking (must be done by staff).
flint saddle
#

Thank youuu dance

soft kraken
#

anyone got suggestion of subathon marthon timer?

cyan pelican
#

@ivory zenith You are a huge help

#

Tyvm ❤️

ivory zenith
remote vault
#

Anyone know if there is a way i can remove someone from a certain list in the streamelements leaderboard at all? Someone in my chat renamed their account but they're showing up twice in gifted subs. Once under their new username and again under their old one. 🙂

willow heron
pseudo hull
#

You dont do it in there

#

Anywhere wlse

ivory zenith
#

Hello, does it happen to anyone that the received bits streamelements does not detect them and therefore the alert does not come out?

ripe glacier
ivory zenith
#

You may also need to create a ticket

ocean sparrow
#

hey my store redeems for my loyalty points don't show the preview image on the store plugin. Anyone else having this problem?

remote vault
willow heron
remote vault
willow heron
#

Yes

mental helm
#

Does anyone know if you finish a sponsorship BEFORE the allotted week time is up, can you move onto a NEW sponsorship opportunity you have, or do you have to wait the full week, even if your "green checked" across the board on the original sponsorship?

#

or did i just stump folks? lol

remote vault
# willow heron Yes

OldUsername was not found in the database. is the message that keeps coming up even though their old username is clearly on the leaderboards 😦

#

OldUsername being a stand in for their actual username, just to be clear i understood that part haha.

fast otter
remote vault
remote vault
#

the leaderboard in question is gifted subs and im not sure you can delete from those leaderboards?

fast otter
#

Oh, gifted subs can't be updated.

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Just the user points

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I don't think bits is updated either.

remote vault
#

So the leaderboard will just show both of his usernames then with no way to take the old one off?

fast otter
#

Correct

remote vault
#

thats unfortunate, thanks for the information in that case.

twilit tapir
#

Hello here :3

#

Is anyone tried to use elements editor for overlay ? That's amazing O_O

peak ferry
#

i cannot open support ticket, it wont let me type

heady dome
#

im trying to get help and dont have access to the support ticket

#

same^^

fast otter
#

Type !ticket followed by a brief summary of your issue @peak ferry @heady dome

heady dome
#

it says i do not have permissions to type in submit support ticket

fast otter
#

Type it in here

heady dome
#

ahhh i see okay i just saw to refrain from typing in these chats

peak ferry
#

thank you

dense mountain
#

Don't necessarily know the best place to ask, but trying to get into streaming. I don't want to spend a fortune, but looking at the Blackmagic ATEM Mini Pro ISO. What are y'all's thoughts on this?

dense mountain
#

Will do, thanks

hollow heart
#

Any plans for Kick integration?

jade juniper
#

was just about to ask about that ^

pseudo hull
#

Until they release a public API there are none.

tall anvil
#

Just joined and wanted to say hi to everyone!

fervent tapir
#

is anyone having trouble with Sponsorships section on website?

#

Who do I contact for help?

abstract geyser
#

prob bugged

fervent tapir
#

@abstract geyser All of my sponsors are gone completely

abstract geyser
#

same

fervent tapir
#

I am actually kinda in panic

#

I literally was almost done with the one

abstract geyser
#

i think is a bug

fervent tapir
#

I hope so! I am glad someone responded thanks, I didn't know If I was the only one with that problem

tidal fjord
#

Yup, same thing happened to me. Hopefully it's a bug and will get fixed

abstract geyser
#

ye it has to be a bug if its like that for everyone

fervent tapir
#

Yeah for sure

rotund mesa
#

i got the same bug

fervent tapir
#

Even my recent sponsors that I complete, disappeared.

rotund mesa
#

they should be working on it now, hope everyone made a ticket

#

yea mines too sin its a bug bro bro

fervent tapir
#

good looks, i am gonna do a ticket lol

elfin veldt
#

its back for me

abstract geyser
tawdry crater
#

Hey folks, if anyone is running into the issue with their sponsorship offers suddenly disappearing, everything should be good now.

If not, try logging out & logging back in, and if that doesn't work try clearing your browsers cache

Thanks!

unkempt trout
#

I mean the date thing, in my case it's showing on spanish, kewk

#

<t:1678493940:F>

#

OH

#

nvm

ivory zenith
tawdry crater
# unkempt trout <t:1678493940:F>

Weird.... It should have showed up with your local timezone...

Did you get Friday, March 10, 2023?

I'm in Central Time Zone and got this

#

Also, we used this to help with converting timezones @unkempt trout - https://sesh.fyi/timestamp/

tawdry crater
ivory zenith
unkempt trout
tawdry crater
#

Thanks @ivory zenith - I'll drop to the team and they will follow back up with you via email.

tawdry crater
ivory zenith
tawdry crater
#

Of course @ivory zenith! I will say, sometimes it takes a little time for the Support Team to fully investigate the viewer events as we may need information from the brand or other internal team members to validate.

Appreciate your patience while they look further into this 🙏

Hope you have a great evening!

ancient wharf
#

Just a quick question, what does "Reset session" do in my activity feed?

jade juniper
dusky depot
#

how to know if i am shadowbanned from sponsorships

pseudo hull
mild edge
#

Hi

calm pewter
#

Hey, so in your #announcements you mentioned downtime on May 4th, but what Timezone is that in?

pseudo hull
#

That's converted to local.

calm pewter
#

Oh cool, thanks.

uncut flame
#

Happy star wars day, may the fourth be with you

tulip inlet
#

Hey guys, I'm trying to offer sponsorship, does anyone know which of the staffs here i should reach out to?

pseudo hull
#

@tulip inlet email support@streamelements.com

tulip inlet
#

oh thanks so much

sleek vessel
#

How do I remove people from the giveaway?

lost fox
#

please i have problem with my op

echo saddle
#

is changing the streamelement bot name is illegal?

pseudo hull
#

No....?

echo saddle
#

then why can't I see the option for it 😦

pseudo hull
#

reinstall SE.Live.

abstract geyser
#

what happens sponsorship if i end campaign in streamelements?

pseudo hull
#

If you've already met it then it'll be as is.

plucky heron
#

I am currently doing a sponsorship for RAID shadow legends and it is not tracking the people who are doing the sponsorship and I also did the spend money and it should reimburse and it is not counting that as well @past shell

pseudo hull
#

If it's incomplete/not started then it will be indicated as "expired".

plucky heron
abstract geyser
abstract geyser
#

but i wanna end

plucky heron
#

Do they have a email I can message them on?

abstract geyser
plucky heron
#

I have 4 people who did it with the link I have and it has not counted for them

pseudo hull
#

Go to the channel I linked.

sturdy sphinx
#

how come i dont have permission to submit a ticket in either of the chats?

pseudo hull
#

Do it in any channel where you do.

thick jewel
#

Alerts dosent trigger (giftet subs wont work)

primal patio
#

can somebody help me ? my bot is not working anymore

#

no reaction if i type commands

past shellBOT
primal patio
#

test commands ?

#

!bot not woring

#

ahh its working again thanks

main creek
#

!ticket Help please 🙂 For a while in Mercury if I edit or create a new template it shows 0 characters although when I go back in they are still there. It also seems to strip out widgets too.

abstract geyser
#

i touhght the payment with bank transfer would be faster

#

well still happy if i get my money

snow wolf
#

Hello!

surreal axle
#

hey guys my chat box isnt working i dont know how to fix it anyone able to help?

surreal axle
frozen pasture
surreal axle
#

nothing shows up its blank

#

it works in the editor but not obs

past shellBOT
#

@surreal axle ⤵️

OBS > Settings > Advanced > Scroll down > Enable or disable Browser Source Hardware Acceleration, depending on its current state > Restart OBS
https://i.imgur.com/ggMe9ZE.png

abstract geyser
#

i have a question does afilliate get they payment from sponsorship earlier

frozen pasture
surreal axle
#

that didnt help?

abstract geyser
#

ok but i get my payment like in a month and my friends got their in 2 weeks

#

and my payment is on a saturday which is not a bussines day

frozen pasture
abstract geyser
#

ye but very late

frozen pasture
surreal axle
frozen pasture
surreal axle
#

yea thats not the issue the audio isnt playing it works when i click the preview button on the sound list it plays but once its assinged to the alert it doesnt work

abstract geyser
#

1 question they send they would pay me by june 3 could it be earlier by any chance?

abstract geyser
#

alr thanks

#

but why are they sending the money on a non business day

fast otter
#

It may delay until the 5th then.

abstract geyser
#

rip

fast otter
#

Or it'll show up on the 2nd

abstract geyser
#

hope 2nd

fast otter
#

🤷 depends how the banks work

abstract geyser
#

or early

#

ye

abstract geyser
fiery spear
#

3 weeks + and still no response to my support ticket Sage

feral totem
#

ouch.

random glen
#

Can someone of the staff please help me with a tool that I want to use

feral totem
#

also hi folks just popping in to say hi and wave like a nutter 🙂

#

appie. im not on that category but just wondering what tool? (it/tech support as hobby so who knows i might know or find how to)

#

ngl 75% of it/tech support work is using google xD

random glen
feral totem
#

@random glen hmm mij i dont know. but are your refering to a having a widget/overlay feature that track bits/subs/donos/follows etc on screen when you stream? like "latest donator" or "highest donation" etc.

#

also "x/x followers/money/subs" tracker

random glen
#

A kind of tracker

feral totem
#

dm me a link for the tool and ill look into it. see if i can figure it out.

#

only thing i find on "mij" is mail order tracking xD

random glen
#

That’s the thing I don’t have a link yet Morrog told me that there is a guy from streamelements that has the tool ready or something like that

feral totem
#

so you want a tracker that keep count on followers/subs/donos/bits?

random glen
#

Exactly

cerulean tree
#

Hey yall

#

got any idea how to connect on kick?

feral totem
#

its a included feature in SE as such. its under "sources" you can add multiple ones set for diff things when doing your setup in the program itself. just click the + for sources and trackers should be there and you click that and then pick what category subs/follows/bits/donos etc and i belive if my memory isnt too rusty that you can also set a "goal" thingy unless thats a seperate source nowdays.

feral totem
cerulean tree
#

Its basically twitch but no rules

#

Very nice

feral totem
#

ngl that sounds horrible.

cerulean tree
#

also good for growing since its still small

cerulean tree
#

Its pretty civilised

feral totem
#

no rules..... give it time it will most likely go toxic in 6 months. ive tried a fair few platforms over the years but as is due to funding and limitations on service not many can comepete with the two giants we got now. for better or worse. (yt n ttv)

cerulean tree
#

Eh

#

i mean

#

not fully no rules

#

just very lightly moderated

feral totem
#

as a long time streamer and moderator (before ttv came along) im kinda good with how their setup is. dont like how us small ones get shoved aside and our viewerbase get stuck with tons of ads no matter what but the tools are firm and easy to use and moderation is quick. i do hope for a proper real underdog to come in and show em whats what but as is i havent found that underdog. tried a fair few tho over the years.

#

a competitor would be awesome for us users no matter what. either we get a better option or ttv/yt streaming has to improve to also be better for us tiny guys.

#

@random glen if you cant find it gimmie like 5 min so i can find the bloody thing and dm me and ill give a pic by pic guide to add them.

main creek
#

Can I try this again:
!ticket Help please 🙂 For a while in Mercury if I edit or create a new template it shows 0 characters although when I go back in the text is still there. It also seems to strip out widgets too. I've tried everything but can't find a fix.

fast otter
feral totem
#

@main creek dont put text before the !XXXX msg and it opens the ticket channel for you.. i cant say for slow respons but for the command to work properly dont ahve text before !

fast otter
#

Hah, I didn't notice that was all one message. !ticket has to be first, and if you edit the message to add it I don't think it works either.

fiery spear
main creek
main creek
fast otter
#

Do you know the ticket number?

fiery spear
#

i could understand if it was a complicated question but it's a simple yes or no question omegapepelaugh

feral totem
cerulean tree
#

Support nowadays is a joke

feral totem
fast otter
fiery spear
feral totem
fiery spear
fiery spear
feral totem
#

the hiding bit is personal its like "blocking" someone on other sites. you cant see them they cant see you but everyone else can.

fiery spear
#

you know that's not the case right?

feral totem
#

they wont show up as "top comments" or "recent" but they are listed and can still effect.

#

YT changed it?

#

o.O

#

they actually putlike .5 sec into caring for once? xD

fiery spear
#

as far as I'm aware it's always been like that hiding aka blocking a user prevents their stuff from being public on your channel hence why i said i can literally hide someone from my channel and they would never know omegapepelaugh

#

well they would never know unless they checked comment section etc being signed out of course yogevGood

feral totem
#

didnt use to be like that. but not kept up with YT regulations for a few years. (about 4) i stopped caring when i stopped posting there after 45 dmca claims in one day due to ingame music in my LP of wh40k:dow2

fiery spear
#

oof sorry to hear that

feral totem
#

thats when i stopped doing recording and went streams only and not on yt for obvious reasons. used to also export all my streams to yt for my channel and had good traffic. (ok tiny trafic 100-400 per video but still, i pushed out about 15-25 per day at the time xD )

#

back then export video was limited to 15min.

fiery spear
#

100-400 per video is still pretty decent tho

#

especially when you're talking about vods

feral totem
#

aye my best is my oldest vids. they are at 3k+ now. pokemon defence custom map in wc3 from 09 xd

fiery spear
#

cool

feral totem
#

nowdays im all out streaming, i keep vods but 90% is muted due to music playing via songreq xD

fiery spear
#

honestly people make such a big deal out of being on what platform nowdays like who really cares? we are all different what works for one might not work for the other omegapepelaugh

fiery spear
feral totem
#

aye platform is same as software we use. we all prefer diff. sure i got my gripes with some but we all pick ours. we can voice our opinion about things but thats all it is. our opinion. doenst change a thing

fiery spear
#

^^^^

feral totem
#

yeah the mute is kinda sucky but it saves my channel from deletion. as my ttv acc is 3 months older than the site itself i wanna keep it xD

fiery spear
#
  • platforms are meant to be tools not just to be a blind fanboy omegapepelaugh
feral totem
#

im from the old jtv days xD first batch ttv emigration group

#

aye

fiery spear
#

justin tv man good times omegapepelaugh

feral totem
#

oh yeah. i was a tiny itsy bitsy part of the reason ttv got started. as we gamers took over the platform xD

#

i got about same view count now as then xD (12 years later xD)

#

1-3avg xD

still rampart
#

Hey everyone, new guy here

#

Cool site and discord, I just started my YouTube journey so I'm looking forward to learn and grow here :D

frozen pasture
fiery spear
fiery spear
#

Oh god now I remember brime yeah that was a funny time omegapepelaugh @frozen pasture

fiery spear
#

oh god

#

@frozen pasture we could all just move to ribbl Kappa

feral totem
#

anyone recall hitbox?

fiery spear
#

yep

feral totem
# still rampart Hey everyone, new guy here

welcome, we all either users or creators on diff platforms but in some way tied to SE so welcome, if you got questions feel free to ask them. some of us might know how to be of aid in certain things based on our prev experience in things. be it site/software or tech.

fiery spear
#

" hitbox the place where the twitch rejects go " or at least that's one comment i heard a lot about hitbox omegapepelaugh

feral totem
# fiery spear yep

my first dip into non ttv way back when once i had started on ttv. and my time on hitbox is the reason i still to this day have bright pink name on ttv xD (a random gag on a 24h stream as viewer we all swapped to pink to make it harder for the streamer to know who said what) im keeping the manly pink colour til this day even if on diff site xD

fiery spear
summer wigeon
#

helo, does anyone know why i can see every alert besides bits xD was working fine a few days ago

feral totem
# fiery spear " hitbox the place where the twitch rejects go " or at least that's one comment ...

not wrong. at the start it was the "salvation" for small streamer to grow faster but yeah it went to be the rejects. they had promise as underdog but couldnt keep up with the competition and fell off to the byside. good site still and also good for small channels etc but im not going back there. ive finally been able to kinda establish myself on ttv for the past 4 years so imma keep here now. (tho might make accs on others to support others i know well)

still rampart
feral totem
fiery spear
#

XD

past shellBOT
#

@summer wigeon ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

fiery spear
#

man....

#

@frozen pasture i did the one thing you should never do with obs.... omegapepelaugh

fiery spear
#

yep

frozen pasture
fiery spear
#

Now I broke it omegapepelaugh

frozen pasture
#

29 is really nice

#

I haven’t updated to 29.1 yet

fiery spear
#

elgato no longer shows in video capture device kekw

fiery spear
#

I should have honestly waited for 29.2 to updated to 29.1

#

man now i got to go and deal with OBS support ResidentSleeper

#

that's going to be " fun " omegapepelaugh

#

that was quick known issue with 29.1 LUL

#

note to self going back to update obs every 6 months omegapepelaugh

frozen pasture
#

Have fun!

fiery spear
#

This is literally the same reason why i stopped using selive kekw

fiery spear
#

which is weird since most obs support " in my experience " are not the best people to deal with LUL

#

oh well at least it's a known issue what will get fixed in like 4 months from now i guess kekw

#

that's one thing i do like about StreamElements tho

#

you guys are fast to fix things just not for my platform tho kekw

#

what of course is a bit disappointing but hey still better than nightbot Kappa

feral totem
#

the obs issue tho is a easy fix without support. heck knows they been made ware of broken bits with update. just uninstall obs while downloading archived prev version. install that then click "heck no" when update window pop up and the files are still are there. its a 2 min fix. based on hdd and broadband speeds.

feral totem
fiery spear
#

i'm surprised people still use nightbot tho omegapepelaugh

feral totem
#

i might have him setup for tons of random word reltaion commands without promts. just the word being first in msg will promt respons and bunch of them and deffo silly xD

#

i mainly use due to custom commands cuz yeah easy enough format once learned so why grab new. and songreq

fiery spear
#

i guess if you want a simple to use bot and you're only ever going to use it for custom commands then i couldn't blame anyone for that kekw

feral totem
#

songreq is like 50% of my channels draw xD

#

yeah i only use for custom commands and songreq

fiery spear
#

that's fair

feral totem
#

and ive traind him to socialize based on keywords via "custom commands"

#

as said 5 years in now. first two was commands only xD

fiery spear
#

and I'm sat here needing to use both StreamElements and streamlabs bot i really wanna to ditch streamlabs but i don't see streamelements updating their features anytime soon so yeah it is what it is i guess kekw

feral totem
#

i run both for their own features but ngl nightbot is actually my main bot. it is a basic command bot but put time into it and you can make it do just about anything for you. might need to learn some basic command coding too for it to work but once its done it just works and easy to adapt for more stuff needed. so a "easy/basic to use but hard to master" type of bot since the limitations of what the bot can do is kinda limited by the ability of writing the proper code for commands as features. its a great and easy to use bot and if one wanna put time into it, it does have some real good functions. tho yeah most of them is easier to find and use via other bots.im just stuck on old time things so he my boy 😛

marble crown
#

anyone know why this is just blank?

little lintel
#

anyone know why it wont connect to my chat?

past shellBOT
#

@little lintel ⤵️

StreamElements menu, on top of OBS > Logout > Login

#

@wise mist ⤵️

Read and follow our server rules:

  • We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
  • No advertisement or channel promotion, anywhere on the server.
  • No NSFW/NSFL
  • No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

honest ravine
#

Does anyone know if the May sponsorships refreshed May 1st or if it was today?

I got an email 5 hours ago saying the May sponsorships were out and when I checked an hour ago 2/4 I was offered are already out of spots. I find it hard to believe in around 5 hours they filled up so I’m curious if I only got the email now and they’ve been sitting there for days?

pseudo hull
#

@honest ravine offers are mailed out en bulk to a large group of people. Some have a small limited availability while others are larger by a bit but still limited.

#

Checking the dashboard frequently is recommended as the openings don't always tie in to when the emails are sent.

feral totem
# marble crown anyone know why this is just blank?

your issue might be that the capture source wont cap your game. its a common issue between game/window/screen cap sources. even from session to session if it will or wont capture the game again. so my tip is to add one of each an if one is blank click the eye/show icon to hide it and try next option. as said it can happen between session even if same day no updates etc. mostly game or window capture will grab it but sometimes one has to go screen cap instead as source. its a bug in obs default so effect any software running based on base obs so SE SL etc too. not much we as users can do about it. but having multiple capture sources as option makes it a quick fix as such when needed. and then again some games just wont let obs hook do capture so one have to do the other two options to see at all.

#

either way trying game/window/screen source swaps to find the working one is the one fix we got as is.

#

there might be a100% fix but as far as i know over the years the one minute it takes to swap the source to see wich will load the game is faster no matter what.

feral totem
# little lintel anyone know why it wont connect to my chat?

that is most likley a twitch api issue it happens from time to time as they work on back end things. annoying as heck but can usually be fixed by given advice of log out and then back in in SE software for the twitch connection. if that doesnt work give it up to 24h and try again

delicate fog
#

I have viewers who re-follow and unfollow 4-5 times per month. Is there a way that refollower no longer trigger the alarm?

fiery spear
marble crown
fiery spear
#

mmmm 27.1 might be worth you trying to update your obs word of advice tho do not update to 29.2 i learned that the hard way yesterday kekw @marble crown

marble crown
#

I can try

fiery spear
#

if not you could always asking in the obs discord yogevGood

proven trail
#

Hello

hollow isle
#

i need help with info for my Mech Arena sponsorship; I played it for more than 2 hrs on stream yesterday and its not registering it.... any one know how I "promote Mech arena for 2 hrs" if playing the game on twitch isn't working / registering.. i can't access any other areas of this discord to ask

past shellBOT
#

@hollow isle ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

pine nest
#

Why cant you reset you tip goal to zero?

past shellBOT
#

@pine nest ⤵️

To reset goals:

  • from the Overlay Editor > Session data on top right (monitor symbol) > Goals tab > reset progress of desired goal
  • from the Dashboard > Activity feed on the left > Widget data on the right > Goals tab -> reset progress of desired goal

Note: Goal widgets (progress) only counts up and doesn't go down automatically, if you lose followers/subs.

shadow dove
#

Yo so for the promote ____ on stream thing with sponsorships does that mean we just gotta stream the game

echo saddle
#

anyone uses the 8ball command?

#

when ever I enable the command, it turns off automatically

snow wolf
worthy flower
#

need some major help.... I am using PS5,, I am able to have layers through SE through golightstream onto my twitch account

#

I am set up SE to be my chat bot.. all the commands work in my twitch feed besides my customize commands, ie shoutouts with my own personal message

#

when I type in my twitch chat !so outheadballer50 ( me ) it just highlights oldheadballer50 and my personal message doesn't get attached. I tried one of my followers and it did the same thing

fiery crest
#

was testing overlays changes, and now its random names in "follower/sub/tip" is there any way to recheck from twitch what real names of ppl were before? and udpate overlay ?

tough hinge
#

@fiery spear How you feeling about the YT changes?

fiery spear
tough hinge
#

Of course!

fiery spear
#

well all the quality of life changes are nice and all but doesn't stop how i feel about the streaming side of yt tho

tough hinge
#

I meannn, you ain't wrong

#

YT livestreaming has little/no seperation from a VOD, and I think that's not a great thing. They need a more fleshed out livestreaming portion of their site, similar to Twitch

fiery spear
#

like don't get me wrong i enjoy being on YouTube especially because I'm growing at a extreme level but its dry in terms of features etc kekw

#

I mean we haven't had anything new since october 2022

fiery spear
#

oh btw dequat i'm still having that issue with the se bot sadly no one has got back to my ticket after like 3-weeks omegapepelaugh

#

well I wouldn't really say issue more of a annoyance i guess kekw

tough hinge
#

Lemme see if I can ping someone for ya!

fiery spear
#

thx dequat SEHug

#

as always I know it's probably a stupid YouTube api Issue tho kekw

winter oriole
#

hello everyone

#

anyone experiencing problems with ALERTBOX on twitch?

#

is weeks that they don't work for me

fiery spear
#

oh btw @tough hinge want to see a major flex? Kappa

tough hinge
#

Lets seeee it!

tough hinge
fiery spear
#

ok so before any staff members have a go at me for posting this kekw

#

major flex Kappa

tough hinge
#

Hellllllllllllll yeah!

#

Excited to see the 10k plaque!

fiery spear
#

1k my guy

#

got bit of work to do before 10k omegapepelaugh

#

@tough hinge but according to social blade we getting there kekw

#

oh my god dequat the team is looking into my issue SEHug

#

note to self for future reference " totally do not DM " dequat to fast track support Kappa

tough hinge
#

plz no kek

fiery spear
#

I mean you know what my friends list on discord looks like right? Kappa

fast otter
#

If I DM him can I get a red name? 😛

fiery spear
#

If I DM him can I get a blue name? Kappa

bleak jewel
#

Question

#

I'm assuming for the Merch store feature of streamelements users must pay taxes. Will StreamElements send a tax report like Twitch does?

fast otter
#

Yes, if you sell over the threshold required to collect/report taxes.

bleak jewel
fast otter
#

By country maybe? Not by state. I thought it was $600 for the tax year, but I'm not sure.

bleak jewel
#

Okay thank you!

frozen pasture
finite moon
#

Hi guys is there anyway to colour a certain part of the text? for example recent tippers, just making the amount donated coloured but not the persons name?

#

maybe I'm just dumb but I can't figure it out 😅

winged quartz
#

Can someone tell me what other variables exist besides the ones that are already here. If possible, can you send me the link of all the existing variables?

winged quartz
#

but it can't be used anymore?

#

that is, as the subscriber gift variable

fast otter
#

Those look like settings for when people tip, there's no subscriber gift for that

winged quartz
#

and more that I have seen but I do not know what they are, it is specific to put others or make variations

#

example here is a new variable called sender

fast otter
#

That is only available for that alert type

winged quartz
#

In terms of alerts there are more variables, right?

#

and what would be the alerts

craggy current
#

Can someone help. My sponsorship banner link not working. Im pushing banner and show only white window.

past shellBOT
#

@craggy current ⤵️

OBS > Settings > Advanced > Scroll down > Enable or disable Browser Source Hardware Acceleration, depending on its current state > Restart OBS
https://i.imgur.com/ggMe9ZE.png

fast otter
winged quartz
abstract geyser
#

i have a question this sponsorship will i get my payment like i wonder if its a scam or not

past shellBOT
#

@abstract geyser ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

abstract geyser
barren rapids
#

Can someone help me? I can no longer get Giveaways to work after I set them up. Viewers type !ticket but nothing shows they entered nor does chatbot show a message they entered. Never had a problem until now.

harsh mulch
#

Unfortunately I can't help you. I am new, but I cant seem to figure out why my bot timers arent working when im offline!

junior heron
#

I was just wondering if there's an API that works with StreamElements to "use up" Elements Points

#

I was specifically trying to make a system like CrowdControl that works with "Twitch Channel Points" but Twitch Channel Points aren't a thing on YouTube

marble crown
#

i changed my twitch username but it didnt change on stream elements, is there just a wait time?

fiery spear
winged tundra
#

Does SE know their website seems bugged on firefox?

#

also dont know where i would post that bug haha

fast otter
winged tundra
#

I was using firefox only until a couple days ago. I noticed today firefox wouldnt load any of my SE stuff but chrome is. Good to know chrome is the official one, ill stick to that haha

fast otter
#

Clearing the cache (and sometimes cookies too) seems to fix it usually

proud galleon
#

Has anyone been wrongfully suspended for twitch saying your account was automated/botted before, it just happened to me and I wanted to stream tonight but now I have to wait for the appeal

I asked this in the official small streamers community discord and suddenly got banned

fast otter
summer wigeon
#

so i send a ticket but idk maybe you guys can help me. it seems that stream elements doesnt register the bits anymore, they dont show up in the activity feed or on screen

flint jewel
#

Hi! I had a quick question, not sure if anyone may know the answer and could help. For some reason, my cheers aren't being recognized by Streamelements since March 30, and anything related to cheers (hype boss, alerts, goal bars) do not change. Subs and follows work fine, even tips, it's just the cheers that stopped being recognized

#

as you can see here, I got 2 cheers yesterday

#

they appear on Twitch feed, but they don't appear on Streamelement's feed or dashboard

#

and here, the last cheer that appears on streamelements is on March

#

Should I contact support, submit a ticket?

pseudo hull
pastel elbow
#

Is this option only available to specific Streamelements Streamers? Because I cant find an option to enable something like this on the tipping page.

pseudo hull
pastel elbow
#

Oh what the heck! I've never seen this before. Thanks for that.

silk leaf
#

hello people, someone knows where I can find this template for comments? it's from streamelements official page

distant harness
#

is it possible to have a link go to all your custom chat commands for twitch viewers? I thought I saw someone have it but I can't figure out how/where/what they did. Thanks

pseudo hull
#

!commands is your default command for that.

distant harness
#

would that go to a website so viewers could see all the commands possible though?

pseudo hull
#

Any that are set to be shown on that page yes

distant harness
#

AWESOME!!! Thank you so much that's exactly what I was looking for!!!

pseudo hull
#

If something is missing that should be shown expand said command and there should be an option to show on public page.

silver igloo
#

Hi there, i have a question. I use streamelements for 3 years and never had any problems until now. Cheers/Bits aren't triggering alerts and i have no clue why. I know the set up is good because when i emulate they work but when i'm live the cheer/Bits don't update or send any alert. Can someone help?

still drift
#

anyone know how to update activity feed in obs.live to be the new version, without adding as a custom dock?

waxen monolith
#

Does anyone know how I could get a sponsorship?

faint spear
#

hi

#

StreamElements: failed to get the current song. solution for this please

barren harness
#

i need help setting up my encoder. it says its overloaded. someone help me?

timber vine
#

i need to open a ticket but it wont let me, anyone know why?

fast otter
pastel fiber
#

I searching the whole evening, can't find it, what is the message for !whois ?

wet abyss
#

I have a question about the S.E Merch store and was wondering if a staff member could please contact me.

fast otter
wet abyss
pastel fiber
fast otter
pastel fiber
fast otter
#

${urlfetch } needs a url, if the url for the one you found didn't work you'll need a different url

pastel fiber
fast otter
#

I have no idea

pastel fiber
#

oke, thanks, than i go to sleep, night 🙂

pallid dagger
#

How long you normaly have to wait until you get your first Sponsorship?

shell wasp
#

I listen to a StreamBeats playlist on YouTube Music as my streams background music. Is there a way to have the chatbot message chat every time a new song plays with the title and artist of the new song?

shell wasp
dreamy fjord
#

hey guys

#

got problems with my patreon bot and discord. Even tho i have given it the necessary permissions on discord, after i post on patreon the patreon bot does not link or notify what i posted in discord channel. How do i make this work. I have tried many things and have failed so far.

#

been stuck on this for half a day now trying to fix it on my own

frozen pasture
pulsar sierra
#

@silver valve hey im tryin 2 dm u abt ur RKsoilder acc but ur dms are off 😭

past shellBOT
#

@pulsar sierra ⤵️

Not all staff are able to assist with support issues. Please refrain from pinging them or sending them DMs unless asked to.

bronze sluice
#

🥰

limber patrol
#

Why won't my alerts work imported from Streamlabs

honest latch
#

Hello,
Im new here and wanted to switch everything to the incredible Service of Streamelements 🙂 There are just some problems with the import of several Services. Can somebody help me guiding throught this? Because every import fails...

cobalt knoll
#

yo i have issues with elements , i add overlay to my browser source but the overlay wont refresh so it basically wont update if anyone new follows me and it wont show it on the overlay 💀 im so lost

#

it only updates if i end the stream and start it again

#

well i mean if i close obs

eternal depot
#

Good evening guys, sorry for the late hour, but for a few days I've had a problem with one alert in particular, that of the bits: when they cheer me on, the sound and graphic alert of the alert box doesn't start, but only the alert comes out in chat. If I go to simulate the alert instead it works. I've tried everything to remove and put back but I don't know where to turn anymore 😄 Can you help me?

silk leaf
#

i'm looking for a free chat overlays, someone can help me?

silk leaf
still drift
#

or it didn't yesterday, checking now

#

yeah only updates the one on the se dashboard website

past shellBOT
#

@still drift ⤵️

StreamElements menu, on top of OBS > Logout > Login

still drift
#

perfect thank you

#

that worked 🙏

#

yeah this one uses a bit less cpu usage for whatever reason, perfect

heavy cradle
past shellBOT
#

@heavy cradle ⤵️

StreamElements menu, on top of OBS > Logout > Login

lone inlet
#

@proud cradle could yoy start the !ticket process again?

fiery spear
#

@lone inlet kekw

stark fog
#

Hello there ! Anyone know why media share sound is hella low versus any other one ?

#

I need to crank my sound stupidly high for this option.

lethal wharf
#

cap

ripe totem
#

thats overpriced chill bro

fiery spear
vague schooner
#

yall i used to have the option for application specific audio capture in obs but it seems like it went away when i got a new PC has anyone had the same issue

sweet notch
#

hey there would anyone know why my sub count on stream labels is not showing properly

#

it says 3 subs

#

but i have 1000+

#

same with my sub goal

#

it says 83

#

instead of 3

#

or my correct amount

royal sinew
#

FYI Chat Timers aren't working with custom bot names. When I close OBS the timers start firing lol

keen spear
#

hey everyone

#

is anyone having issues loging in with obs studio with stream elements plug in?

white swallow
#

Yeah, I am with Fbook

keen spear
#

me too are they working on the issue @white swallow

white swallow
#

I sent in screen shots and waiting on reply.

keen spear
#

how do I do that do that?

white swallow
keen spear
#

I just did it @white swallow I see it as ticket #5

#

I hope they get back to me this week @white swallow

white swallow
frozen pasture
white swallow
#

When I log in using Facebook into OBS Se.Live it kicks me to the website. And never auths in the obs. Leaving it unusable.

#

I tested twitch , YouTube both work. It’s only Facebook

frozen pasture
#

Workaround is to create a scheduled live stream and use custom server with Facebook ingest to Fb with stream key.
Click start stream in obs and then start your stream in Facebook creator dashboard.

keen spear
#

@frozen pasture do you work for stream elements?

frozen pasture
#

I offer my time freely when it is available

keen spear
frozen pasture
#

Same issue I just posted about

keen spear
#

But I Already sum it it too

frozen pasture
#

It’s a facebook issue.

keen spear
#

So how do I fix this with obs studio and my alerts and activity feed and stuff?

frozen pasture
#

Activity feed and stuff should still work… it’s the going live part that’s broken

#

I did ping staff to find out where they were with the issue, so it should be on their radar as a known issue soon

keen spear
#

So if I do want to go live on Facebook how do I set it up obs and Facebook. Creator studio? @frozen pasture

frozen pasture
keen spear
#

I would do the custom url and the stream key from Facebook creator studio first?

#

@frozen pasture

frozen pasture
keen spear
#

Do I click on continue without logging into Facebook on obs studio?

frozen pasture
#

Yes

#

I think

keen spear
#

I would first click on continue without logging in then second go to stream then select custom and get the Facebook url and the stream key and put that in obs studio and click go live on obs studio first then the facebook creator studio go live?

#

@frozen pasture

frozen pasture
#

Yes

#

Let’s try that

mortal mountain
frozen pasture
keen spear
#

Really @mortal mountain

#

I think only twitch only works for now

#

I would try it tommorrow afternoon @frozen pasture

frozen pasture
mortal mountain
#

it stuck with loading screen

frozen pasture
#

That’s when you load obs? Or after trying to log in?

keen spear
#

Are you gonna be around tommorrow after 3pm eastern time? @frozen pasture

frozen pasture
keen spear
#

Can I tag you in it or should I wait for that ticket from stream elements?

mortal mountain
frozen pasture
keen spear
#

I guess I’m not the only one having this issue then with obs studio

#

Lol

frozen pasture
mortal mountain
#

yes i think so

past shellBOT
#

If you are not seeing the OBS Twitch integrations and have SE.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of SE.Live
  2. Exit OBS (make sure OBS is not running)
  3. Delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. Start SE.Live
  5. Settings > Stream > Disconnect > Connect
frozen pasture
#

Yeah that thing

#

I know it says twitch…

#

But yeah

#

Let’s start there

mortal mountain
#

ok let me try

keen spear
#

I already to remove stream elements box from Facebook business interaction and try to relog back in but I got the same time too @frozen pasture

frozen pasture
keen spear
#

No

#

@frozen pasture

#

I think they probably they need a update on the stream elements plug in for obs Studio

keen spear
#

I did ready

pseudo hull
#

Then patiently wait for a response there.

#

Crossposting won't help.

keen spear
#

Okay I will thank you

#

I’m sorry @pseudo hull

carmine seal
#

Hello, I am finishing a sponsorship (it ends at 12:30 p.m.). I have people who just did it (1 hour ago) and it's not increasing, I don't have any notifications that it was done. (last night was fine)

pseudo hull
carmine seal
sullen hemlock
#

can someone help me pls 🙂

snow wolf
#

!ticket <your issue here>

sullen hemlock
#

in this chat room for example?

#

thank you for your help 🙂

snow wolf
#

Yes

tough hinge
#

Did anyone else watch the new Power Rangers movie? Kinda late on it, but really dug it

stable thicket
#

what ya looking

pseudo hull
#

@wraith cipher shorter issue topic please

#

Overload brain.txt

lone inlet
#

@wraith cipher Could you please start again the !ticket process 🙏🏼

fiery spear
#

@tough hinge Kappa

tough hinge
fiery spear
#

cool kekw

ivory zenith
#

is anybody in @ivory zenith server

#

I need an invite to it

tough hinge
#

The link is in his linktree

ivory zenith
#

It's expired

pseudo hull
#

Go to their twitch channel. In a panel.

ivory zenith
#

expired aswell

pseudo hull
#

Expired or banned because they look awfully similar.

ivory zenith
#

I haven't been in his server

#

Ever

#

This is a new acc

#

I can't log into my old one

pseudo hull
#

Unfortunately you'd have to contact him outside of here about that.

ivory zenith
#

can't any of you dm me it?

#

I'm actually begging

#

I need to contact somebody in his server

pseudo hull
#

I'm not in it and the link worked for me.

ivory zenith
#

then smt is wrong

#

bcus I have never been in the server

lament shadow
#

getting red box when i start stream, everything was fine yesterday . i restarted my pc and internet and still the same

eternal depot
#

Good evening guys, sorry for the late hour, but for a few days I've had a problem with one alert in particular, that of the bits: when they cheer me on, the sound and graphic alert of the alert box doesn't start, but only the alert comes out in chat. If I go to simulate the alert instead it works. I've tried everything to remove and put back but I don't know where to turn anymore Can you help me?

tough hinge
ivory zenith
#

hey guys im a twitch streamr rna di love uou so much you have so much tolive for xoxo

#

<3

grand vale
#

Any news with the new sponsorship monthly thing going that some will be available to African streamers again? I am from South Africa and only received 3 opportunities months ago, but that was only for factor 75 & hello fresh. After that nothing really

tough hinge
vernal bloom
#

@tough hinge u there?

#

Any staff ???

tough hinge
frozen pasture
shell edge
ivory zenith
#

good morning💯

fiery spear
#

@tough hinge Kappa

#

mmmm

tough hinge
#

I don't know if I like that

fossil pike
#

Hi, I was wondering how I would go about having multiple goals on stream. So people could use their bits a donos to vote for something??

ivory zenith
#

any1 know why Stream Elements is not tracking my Goal Progress on a sponsorship?

past shellBOT
#

@ivory zenith ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

pseudo hull
#

You're not including a ticket subject

tropic plank
#

With the new Elements now in Beta, is a new feature going to be we can add these to our overlays on the site?

hard mortar
#

with the new obs update no capture cards work anymore - ive tried other hdmi's and multiple capture cards. nothing works. is there any solution for this or advice?

fast otter
hard mortar
hard mortar
hard mortar
fast otter
hard mortar
#

I have a basic 4K capture card I purchased on Amazon and also an Elgato

hard mortar
fast otter
#

Can you try it? Under Voice and Video can you select the capture card as a camera and see the output?

hard mortar
fast otter
#

OBS should be able to use it then. Try deleting it as an input and readding it. If that doesn't work you may need to ask in the OBS Discord

past shellBOT
hard mortar
hard mortar
turbid phoenix
#

!ticket-superworkout the kappagen does not want to works in streamelements for facebook

fiery spear
#

i can't have more than one ticket well that sucks since this is a totally non-related thing to my first ticket kekw

subtle sand
#

quick quesiton here. about the sponsorships do we only get them now every new month on the first day of the month?

wooden topaz
#

guys anyone can help me out, whenever i try to grant streamelements acess to my account i keep getting this thing and i cant do anything at all

tough hinge
wooden topaz
#

ty

#

i cant get into my account

#

bro it asks for my acc ID

#

if i cant get in

#

i dont know

tough hinge
#

you can use your email

wooden topaz
#

right

cerulean solar
#

I need help but i dont speak english, can everyone help me?

pseudo hull
#

@cerulean solar

cerulean solar
#

Where i dont find this

#

?*

pseudo hull
#

Scroll down the channel list

stuck zinc
#

I just wanna pitch a question to the community rather than waiting for a ticket, but some of the channels are locked for me?

tough hinge
#

We're about to be changing that message very shortly!

stuck zinc
#

Oh haha, ill check back in a bit.

weary kraken
#

Hello, im trying to stream Wizard101 and for some reason its not capturing, even if i run both in admin mode. every other game i have captures just fine through obs but wiz is black screened.... what do i do??

fiery adder
#

Hello everyone! I need some help. I got all my alerts set up and everything is working fine, except for the cheer alert. No matter what I change in that alert (on StreamElements overlay site, with alertbox) nothing is changing. I tried saving it, previewing it. Even though it shows my custom image in the layers section, it doesn't show that image in the alert itself.. Please help 😦

hard wedge
#

Guys, I got a problem with a sponsorship. Three users made it, but I didn't get the entries (and only one is missing to complete the goal)

winter void
fiery adder
runic shadow
#

APEX NEW SEASON YAY

storm quartz
#

Kick support when? Also happy apex day yogevGood

red hemlock
#

hi

neat frost
#

Is there a way u could use a tablet to get a overlay

blazing nacelle
#

Anyone else with no alerts from streamelements on FB?

vague steppe
#

Uhm, one question, shouldn't my alert boxes / overlays be in the new editor?

There aren't there

winter void
vague steppe
#

Hmm, alright

winter void
#

at least I don't have my as well, and none of the streamers I edit for.

static marten
#

How would you import these 'elements' into the overlays?

I must be missing something because I selected the "Brave animated package" and it's just an overlay...but I can't add widgets to it like I could in the overlays section

quasi hound
#

so have we heard anymore about kick integration?

winged matrix
#

how long does tickets usually take?

#

for someone to answer

#

because its about a sponsor and it ends in 4 days so idk man lol

quasi hound
#

i would like to use the edit element area but it goes to the page and just spins and doesnt load

winged matrix
#

usually works

quasi hound
#

i tried chrome and edge both do the same thing

winged matrix
#

dm me