#android-questions
1 messages · Page 13 of 1
No im not im here to ask for a solution or a fix to remove the blurr on the game.
Well i understand its an issue with android, i get it
Discord compression smashes quality. The actual quality third party can see is not the same as what the uploader sees for some reason
Can someone please recommend me a screen recorder app that have a good quality vid <
Oh sorry forgot to reply to you earlier
you can try AZ screen recorder
Thank you so much 
Helpp can someone help me? I experiencing a bug where all text disappear 🫠
It only appear when i open the phone menu and take screenshot...
Help
Aww... I see, thank you for the info!
Uh, sorry but how do i report it? It lead me to another channel when i go to the report channel
I see! Thanks again Xander, you are a life-saver!
I cannot make it max lvl
is tgc ever going to optimise sky for budget phones?
i really want to play sky without it being pixelated
Never any frequently updated game went backwards in device requirements. The device standards always get higher in gaming industry
Sadly this is due to device limitations. There's nothing you an do to fix it other than get a phone with better specs...
Oh ok, thanks 
Any android players using Bluetooth Controller to play Sky? Is it good?
Hi l can purchase again l got a new phone but l want to ask
When does geyser or Grandma start? I got on time but then it didn't appear
My candle reset time is 3 o'clock

!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times: (These timestamps are in your local time!)
<t:1682839809:t> 》 <t:1682847009:t> 》<t:1682854209:t> 》<t:1682861400:t> 》<t:1682868600:t> 》<t:1682789400:t> 》<t:1682796600:t> 》<t:1682803800:t> 》<t:1682811000:t> 》 <t:1682818200:t> 》<t:1682825400:t> 》<t:1682832600:t> 》
Thanks ^^
where is the spirit of fire
nowhere if you want to buy there cosmetics
Does someone know which month Sky came out for android ?
7 April 2020
Thank youuu^^
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times: (These timestamps are in your local time!)
<t:1682838027:t> 》<t:1682845227:t> 》<t:1682852427:t> 》<t:1682859627:t> 》<t:1682866827:t> 》<t:1682874027:t> 》<t:1682881227:t> 》<t:1682888427:t> 》<t:1682895627:t> 》<t:1682902827:t> 》<t:1682910027:t> 》<t:1682917227:t>
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times: (These timestamps are in your local time!)
<t:1682839809:t> 》 <t:1682847009:t> 》<t:1682854209:t> 》<t:1682861400:t> 》<t:1682868600:t> 》<t:1682789400:t> 》<t:1682796600:t> 》<t:1682803800:t> 》<t:1682811000:t> 》 <t:1682818200:t> 》<t:1682825400:t> 》<t:1682832600:t> 》
oh okay sorry
What's cold ping?
Please don't spam emojis anywhere on this server and ask in-game info questions on #questions-and-help
This channel is for Android compatibility tech related 
Hey. Is everyone struggling with Gmail login?
Not really. What's your issue?
could they fix the camera angle on the quest today race down with the skater its so irritating 
that's more of a #live-feedback or #report-a-live-bug thing, not an#android-questions
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times: (These timestamps are in your local time!)
<t:1682839809:t> 》 <t:1682847009:t> 》<t:1682854209:t> 》<t:1682861400:t> 》<t:1682868600:t> 》<t:1682789400:t> 》<t:1682796600:t> 》<t:1682803800:t> 》<t:1682811000:t> 》 <t:1682818200:t> 》<t:1682825400:t> 》<t:1682832600:t> 》
!turtlewhen
A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢
☀️ Event times: (These timestamps are in your local time!)
<t:1682841024:t> 》<t:1682848224:t> 》<t:1682855424:t>》<t:1682862624:t>》<t:1682869824:t>》<t:1682877024:t>》<t:1682884224:t>》<t:1682891424:t>》<t:1682898624:t>》<t:1682905824:t>》<t:1682913024:t>》<t:1682920224:t>
hi everyone, why i cant see my friend chat?
!thatskybug - report it as a bug for your device if you have chat unlocked with your friend's friendship tree 
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
hey so I kinda have an issue with login into my Huawei sky account and idk what to do as I never had any issues before(before I can play I always need to type in my account name and password and then a pin that I get) so now when I type in that pin it's always incorrect even though it's correct bc I write it down on a sticky note
can someone help me? i cant use video recording mode, tell me to log into my gg acc to the menu but i dont know where it is
Wich device are u using?
If you're using phone u can use the recording icon from your phone than Sky's one
!turtlewhen
A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢
☀️ Event times: (These timestamps are in your local time!)
<t:1682841024:t> 》<t:1682848224:t> 》<t:1682855424:t>》<t:1682862624:t>》<t:1682869824:t>》<t:1682877024:t>》<t:1682884224:t>》<t:1682891424:t>》<t:1682898624:t>》<t:1682905824:t>》<t:1682913024:t>》<t:1682920224:t>
can I use the same email on the main game and beta?
Yes and read #beta-faq
oooh yees, I forgot that, i will read it
right away! now!
Hello, I have a small problem, I accessed the beta quota but it does not let me download the version in the play store
Please move this question to #beta-discussion , this is a frequently asked question there 
Hello. I'm not sure how to fix the thing with the video(?) button on the bottom corner above the camera button. When I press it it tells me that the feature isn't available for my account but idk how to make it so that it works
It's most likely not compatible with your device. Usually, Android devices need an external app to screen record in Sky. One I've seen commonly recommended is AZ Screen Recorder on the Play Store 
Ok thank you
Help
What's up? 
My game keeps showing icon only no label but everytime I make a screenshot it's giving me a normal screenshot
It's supposed to look like that. But on my screen no txt is showing
Sadly it's a known issue that we've been facing for a while. I suggest sending in a bug report in #report-a-live-bug so the devs know your device is still having this issue. Until it's fixed by an update, there's nothing we can do. 
I see thanks for this. But no message option there... 🤔 Not sure now what to do...
Will play this without it I guess...
~~ i read may can try pull down notification bar to show text for seconds ~~
Are their android exclusives?
There are mobile exclusives, but not Android specifically.
I keeps pulling them it slightly irritating
Hello can we report bug or force close on here?
But i can't write my report
Open #report-a-live-bug channel, scroll down, click the fire react, Skybot will DM you
Oki thanks 👌
Hi I am moon, I have some questions, I have some questions about blackmail friends can't delete, my account because of this problem, my wife and I have a marriage problem, this account has what my wife bought me and our common memories, I can't easily remove this account, but for the inability to completely remove a black account, there is a considerable discomfort, hoping the official can see this problem, thank you
better ask support? here doesn't make your request be seen by TGC staffs/developers.
but, the game does not have any way to delete friend, only way is to block (and it is intended), we do not have an idea if support could help with that, nor staffs
Where can they see it?
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
I have already sent a letter, will it take a while for them to see my letter, I hope to use a faster way
yes, support takes time, in-game support is faster, but sending here doesn't help much, devs may not see them, devs still need further detail on your account....
Sorry, I have my google account linked to a Nintendo account but it tells me to redo the process or start from 0, does anyone know why?
Can the in-game customer service help me solve it faster and directly?
they may talk to you faster, but solve or not, Idk
thinks for help
Do you mind translating what exactly it says?
I can’t say I would be of amazing help, but I am a veteran when it comes to experience with account problems
if you don’t want to spend your time translating, the in-game customer help is quite quick to respond, super nice and very detailed in your answer. I asked them a simple, non-urgent question about surveys and they responded within 2 days, with a full-out paragraphs long, amazingly worded pretty-much essay. They are also a great option to turn to with account problems.
How do i change google acc?? I just tried to switch accs but i have multiple and idk where the one i used sky for is at
In phone settings- account and during sky login
Ill try tys
Wait i got confused by what u meant- can u elaborate a bit more?
It saysi cant unlike sign in method
It shows diff for my screen, i think its because im on oppo
I cant find the same things shown there, that was the first i tried too ><
Have been trying for a while now but nothing working :< is there a way i can delete everything so i can redownload and try again?
Which steps are you struggling with exactly?
If possible please provide a screenshot maybe that would help figuring out. Dont forget to cover ID and emails before sharing
Ohh thanks!
Seems to be working, ill try it since i accessed what was shown on the video!
Worked!
Also, does me making the gmail into a play store acc or something change anything? I can use it on other things like my ios phone right?
But since its my gmail, i can use it even tho my gmaol id connected to the google play thing?
Beside the acc control from play games you can use the gmail anywhere without affecting the game
Can someone help me please? I've been trying to play for days but it's not logging into my Google account and I don't know what to do 😦 I already reported it but I don't think it will help pls
I just tried and it didn't work :((
I'm gonna ask my friend to try to enter my account and I'll let you know thanks
Is there a way to make an account but continue my progress?
There was a problem with my account, I can’t log in to the account linked to Google, is this some kind of error?
Thank you❤
I don't have another device aside from my pc to link to another account...and I have tried the other methods and nothing works qwq
Is the record thing not available in android?
it just use google play games' record function
so just install any kind of recorder from play store (or even use the build-in one on your phone)
Awww ok ok thank you
I have a screen record on my phone i just want to know how it works 😅
hiii
i want to ask, why is my sky childern not showing the text
when I took the screenshot, the screenshot looked like the text
but in my pov it doesn't show
Please file a bug report to alert the devs about this
they have tried to fix, but seems like there are some devices still experiencing this issue
To report a bug: open #report-a-live-bug > scroll down > click the fire react emote > Skybot will DM you for the report
i done the report, thanks for the information
Playing on Android will change the experience?
Yes. Different android devices have different experience with Sky. The best game experience with least bugs is with iOS (that's where the game originally was coded to).
Hey I was wondering if Androids don't have the headphones feature when you listen to music. It works on my Apple device, but not my Android phone 
!beatsbyelder ⤵️
The headphones appear on your character when you play music or audio in another app while playing Sky (as long as you're not wearing another hair accessory). You can use them any time by putting on some tunes! 🎧 (iOS only, due to limitations in Android hardware)
Any more solutions for the Google login issues yet?
I can't 🥲
I don't have another device
Okie 
same as me
sky pc
Yes! Here is the announcement #news message
hello, my game has started to have extreme framedrops and lag and more crashes today, is this because sky is becoming too much for my phone to handle or normal? my phone is samsung galaxy a51 
editing this, thank you everyone, as cherry said it was mostly because my phone overheating, restarting my phone and closing apps running in the background also helped :D though the crashes seem to still happen regardless, the fps is better ^^
i'll make sure to try ultra battery saving mode when i run into issues again! 
For me, the reason my frame rates drop is because my phone is overheating, so just give your phone a bit to cool down. If that doesn't work, I do suggest to do what @fast hearth says to do.
try using your ultra battery saving mode you can choose which app you want to run 100times batter performance with battery efficiency
this doesn't work old stuff
try it bro i used it 😁 stable performance no fram drops work very well for me
it doesn't limited cpu and gpu
From what I understood from their message, this mode lets the user choose which other apps to limit so Sky will get more resources if not limited. What they forgot is that not all phones have it and kindness goes a long way
do i hv to make new account for pc ? or my andriod account can be connected?
There sure will be a faq about it in the future, but it probably will take months (switch release was 4 months after teaser, ps release was 5 months later)
hi guys, I have a question. Is there a chat for exchanging hearts and the like?
asking for heart trades/soliciting hearts is against server #rules so there isn’t a place to ask here
also for next time, if your question isn’t android tech related, #questions-and-help is a better channel to ask 
Thank you , I just have a bad English 
hmm 🤔 you do have a good point of cleaning cache fils but almost every Android phone doesn't clear fully so its a big problem so i suggest to use sd made pro for cleaning cache and unnecessary files to improve performance and storage i use it 100% worth it
it does not delete any of your valueable things so don't worry
sorry for the ping 😕 just suggestion good cleaning app to performance boost on Android sky runs much batter now 
yes
😅
almost 6gb unnecessary files gathered in phone i was using my phone clear app its useless so after trying it wow much better my games run batter 💪 
i use redmi
Hi y'all! Hoping you a great day
Any idea how long the gmail login issue will continue?:<
It's rather a Google issue, because many others can use Gmail well
its a Google service issue it happens to me after Google services update it got fixed

How to fix it . About my internets is normal
What device do you use to play Sky?
Android
Specifically, like Samsung or Huawei, etc.
Nope still not working
Ty still💕
Even after the update it's not working lol
try search it on yt or Google for more information you can find video detailed on its Google's problem sky works perfectly
Okkii tysm for your kindness 🥰
I will
i have this problem today too. huawei phone
It was a connection issue from the internet provider. Last i heard from other person that specific provider back to normal few hours ago. You can check if your issue also come from internet provider by using other provider for a while.
I have a samsung tab. I also have the same problem🥲🥲
You're right. It's okay now thnks
i have restarted internet (and phone) to no avail. but if it is indeed the internet i guess best i can do is wait. thank you!
The best you can do is calling your internet service provider
I've got a question. What's next ts? Everyone on yt is saying its fire prophet. I can't wait to get its pants like its first time we get a usefull ts 🙂
The upcoming ts is Grateful Shell Collector from Season of Sanctuary
, you can find their previous price chart by Clement here,
#seasons-events-chat message
But pls note that prices are subject to change from previous visits
For more questions that are not relevant to Android tech thingy, kindly head to #questions-and-help as that channel is more active, so you may get the answer faster!
The next Traveling Spirit is scheduled to arrive on <t:1684998000:F> (<t:1684998000:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Does Sky run okay on Galaxy A53 i'm thinking about getting a new phone, my old one just broke
bet it does
fair
Here is the updated list of Android devices that are capable of 60 fps by Xander🐧
in case you may be interested!
Thank you!
I lost access my Game Center account and I want to play again on the nume. The problem is that I can not go to my account, because my other devices from another company. Is it possible to play again through my iOS account if I do not have an iPad (it is broken for some reason and is unlikely to come to normal)?
How do I play? 
!support Unfortunately you can't log in to Game Center on Android. If you believe you've lost access to an account, contact support using the link below (or in-game through a moth account if possible) 
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Thanks for the reply. I hope that I will be able to return to the game via the tablet or via the PC version of SCOTL. 
Hey I know I asked about a different phone earlier and got help but does anyone know about Sky's compaatibility with Galaxy A14?
Getting a new phone and I dont need Sky but I just want to be able to run it enough to link my switch account and add my playstation friend
and it would be cool to be able to play
there are compatibility details pinned in this chat 
Thanks!
Checking in geekbench website it seems to run 64bit so it should be able to install sky, but performance may not be nice…
If you can find samsung store nearby that have the phone on display, you may be able to check in the phone’s playstore if it’s able to install sky (sky usually dont appear in playstore if the device not compatible)
That helps a lot, thank you!!!
Was this changed because of the sea event?
if you mean the color of the cape on the right it should be back to blue after the came recharges 
btw you might get a faster response in #questions-and-help as this channel is for more technical Android problems
anyone gpt idea why this happen
Please don't double post, because it might seem as spamming. It's being discussed in #questions-and-help rn
sry
Am I the only one who has the bug that the electric guitar doesn't make sound? From the video, we can see that the sound of the electric guitar is different from other instruments.
Wow which sky version have this UI?
This is the video I shot yesterday, and it seems that the electric guitar has had this problem since it came on.
Click the fire emoji on channel bottom of #report-a-live-bug to make a bugreport. (Seems like you're pressing too many simultaneous notes and electric has different note generate algorithm)
Ask in #questions-and-help next time if it's not android compatibility tech related, faster response there 
Large devices have larger ui
UI on the side like that? Sky UI on my ipad still at top eventho it has 5 columns
If I play on android, and my friend on IOS, we can meet în the game, right?
Ohhh that. Idk
I'm new to the group so I don't know if this as been ask before so sorry if so. But why can't I screen record on my phone? All it tells me is it's unavailable.
Android screen recording belongs to Google and google has been shoddy regarding screen recording for a while. Download a screen recorder which can record internal audio too like AZ Screen Recorder from Play Store
Ah thank you 
*
I really want famous Skytubers' screen recordings and it might be based on what phone they use for Sky. Like when you screen record, the emote navigation buttons and stuff doesn't show up on screen.
Bro Iphone is so expensive nevermind, thank you though 😭💔
Has anyone been able to scan one of the star feature pins using a pixel 6a?
My question is what's a star feature pin ;-;
Any of the collectible pins from thatskyshop
This should explain,
https://thatskyshop.com/pages/what-is-star
Thank you

Hullo! Although I don't have any personal experience with scanning pins on a Pixel 6a, I do have some information you might be interested in (gathered with the help of Nicky
) Would it be alright if I DM'd you to share it?
Yes, please do!
Does anyone know, what this arrow indicator means? Sometimes I see just 1 arrow, sometimes more. Tia 
I see, my bad, sorry
sorry for the late reply, this is a Chinese server, but the problem is the same.
~~by Art
~~
Hi! I don't know if it's the best place to ask but I don't know where to talk about this issue. I have Android and I can't do screen recordings in game. I tried a lot of times and even allowing access camera and other stuff to the game it keeps saying the same message
It says: "this function isnt available for your account"
idk if I'm doing something wrong or if anyone has the same issues but I'd love to know why is this happening and what can I do to fix it
Oh, I didn't know at all it was something common. Is there a way to record without the things on the screen (like when I control my skykid and all the stuff)?
And thank you so much for the info! :]
ohh 😦
thx anyways!!

This bug?
Why can't i use other sign in methods?

go to play games and switch account for sky and then switch in game
they use iOS and Huawei iirc, so no google play games for them
you dont get more wing lights after each run if you don’t buy wing buffs, you have to buy wing buffs after each run every week for a year if we follow your theory
plus if you have all the base game wing buffs, you’d have to wait every two weeks for a ts with a buff you have not bought
also this channel is for android compatibility or tech issues, for future reference ask in #questions-and-help for a faster response for these types of questions
no worries, hopefully your question got answered regardless 
Greetings everyone
I want to ask why can't I use friend link anymore?
Please fix this problem.
It doesn't work anymore.
the link is never meant to be used in game chat
cool!
@viscid imp Sky doesn't support emulators and while it doesn't break Sky ToS to use them it may still break other rules external to Sky depending on your location. Because of this it is best to not discuss emulators in the official server please. 
But China supports
The NetEase version of Sky is run separately from the global version. 
I konw
But both the international version of SKY and the beta version of SKY can run on this emulator
Using emulators is against the Sky TOS, @viscid imp. Please don’t use or discuss emulators here.
Doesn't the Blue Stack emulator also support Vulkan?
Using emulators is against the Sky TOS, @viscid imp. Please don’t use or discuss emulators here.
Why can't I log in to other accounts just throw it out for me just like in the video ?
try change the word ''sky'' to emoji
,it works for me.
Regardless, Gale is right. Links are meant to send to irl friends from social media platforms, not to circumvent candles 
I did, but it didn't work. It was red.
hmm,weird
mind if I send the pic to your DMS
I just tried it out ,the message did send out.
Much appreciated 🙏
Does anyone play sky on Samsung S9+ and does it work for you? I've tried opening sky on two different S9+ and it freezes on the startup screen.
Samsung S8+here
seems fine for me.
What problem exactly? Switching google account?
Switching google account by Kai
#android-questions message
I followed this but still can't get into the game
Is the issue with switching account or loading the game with google? Please explain
yes, i use google account. after login game account i keep getting below message
Is anyone using huawei here? I got a new update but something is wrong i cant hear anything there are no sounds in game at all
help, I still can't get into the game
can a moto z play run sky?, it has a snapdragon 625 qualcomm, it has 3 gigs of ram and it has a adreno 506 gpu
but it has android 8.0
it also has 32gb max memory but 64 gb chipset
damn 
excuse me, sorry for the ping. how did you get your moto z play to run sky?
hello im playing this game on Android and im waiting for it pc version
do i still have my save from Android on the pc as well or no?(when it come out)
thx friend
Guys I just updated and I don't have the spirits like my friends do
I didn't actually 
Holy cold ping!
I had to install a custom OS that is 64bit compatible. I don't know if i can share links here, but feel free to dm me if you want to explore that option.
yeah uh lets not cold ping people with messages from two months ago 
i'm sorry 
It's alright, I don't mind! 
that's all i needed to know, i'm getting a moto z play fixed rn so i'll prob dm you if it gets fixed, ty!
is that tos-friendly? /genq
LineageOS and the google services that you have to install are actually compliant with google and motorola ToS. Some weird apps might take notice of the unlocked bootloader but that is rare. The phone is not actually rooted so no additional bypass modules are needed.
is it compliant with sky tos tho?
If it passes safetynet, it is...
Is Sky supported on a Google Pixel 7? My friend is asking me this.
Is there an issue with downloading sky? I had trouble with the update, so I deleted to reinstall. Now the app store shows 100% then more loading circle then nothing. Button to install is there.
I've restarted my device 3x, it's fully charged, on home wifi, I deleted other apps so there's more than enough room for it.
Hmm in the past this kind of issue gets solved with having at least 6gb free storage space 🤔 regardless of the update size
I had 5gb free, half the things I deleted were still being stored in trash bin. 
Hopefully the additional space will be enough.
I'm attempting to download again. 
~~ due to that i have not update yet. lots of stuff need to be cleaned first
~~
!colorwhen sorry yall qnh is so flooded imma command here😭
From <t:1685602800:f> through <t:1686812340:f> Days of Color will be here, with arcs of rainbows gracing the skies over the realms in a celebration of the diversity that makes our shared world so vibrant. 🌈
More Details: 🔎 https://bit.ly/DaysOfColor 
Wait we need 6gb free space now???? 😭😭 Im an old veteran and planning to gt back now, but I cant redownload it(same problem as the prev person)
I guess I gotta wait for sky in steam then

The game itself doesnt actually take 6gb space, only around ~2gb
Oh man... last time I played was like on aurora season and it only need 3gb free space and took 1gb...
Dang Sky become big now,

Hello!!!i just bought the Rainbow earing (the one that costs 2.99€) and the payment was confirmed and all, but in the game It seems like I didn't bought It?????? 😭😭😭
wait for a while and check it again. then can contact ingame support if not there.
I'll try, thanks! How can I Contact them in case It doesn't work?
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
What can I do to fix this issue where no text shows up in the game?
I'm sorry to ask again but what was the potential fix and how do I submit a report?
Thank you 
did tgc bring back cape silhoutte?
i miss the old sky now
i thought they bring it backk
thanks for letting me know that it's just a bug
, i kinda hope they bring it back for real but i guess thats too good to be true
GUY HELP HELP HELP
I HAVE Galaxy Samsung S21 ultera
PLAY STORE SAYS GAME IS NOT COMPATIBLE WITH MY PHONE!?!!?!
Idk if there’s anyone here to know what to do
Alright I’ll try this!
Didn’t work sadly
Empty play store cache, restart device and try again
...and find a way to nag Samsung to provide correct device specifics towards Google play
I mean restart after emptying
Okay i try it now ahhT-T
Can someone tell me how the tickets work? I’m still confused
Hi guys can you help me?Idk what should I do for rainbow season.when I changed my cape to red and went to to spirit nothing happened . what should I do? should I do something special?

Hello, my device is Poco X3 pro which should be compatible with the game so far. But recently i can't update the game in playstore. Already did the clear cache and restart phone and uninstall and reinstall again but no idea there's still have problem
i have 95,42 gb space availabe but still cannot update
Lemme try again
itwoorkkss wow thankuu
Hello guys my friend can't update his Sky on google play store
Does this mean that sky isn't compatible to his mobile device anymore?
unfortunately yes 
o nvm tib is here hi tib 
I recommend to empty Play Store cache and restart device to see what happens
It doesn't mean it's not compatible now.
But other devices with similar hardware (but with less up to date drivers - abandoned by manufacturer) did become incompatible.
I see. Thank you for your advice 👍
why can't anyone help me why can't support help what's the matter what have I done that I'm already tired 15 times asking for help how many times have I written to support everything is confused 0 goes I want to go through the season I want to go through the rainbow to buy things why can't anyone help me what's the matter why don't I have interaction panels why I can't see anything and can't change clothes why all my badges are gone what's the matter it's going to be 4 weeks soon and doshihpor didn't help did nothing
Vivo phone?🤔
Hello, I can't access Sky ??? I need to update but then the Playstore tells me the game isn't compatible with my phone anymore
invisible text, fix pls
Unfortunately it's a persisting issue that many Android players on certain devices have had for a while. All we can do is wait for a fix for your specific device. 
In the meantime, I suggest sending it in to #report-a-live-bug . This will let devs know that your device is still experiencing this issue.
Hello, I have an issue where, sometimes after cutscenes, my character will be stuck in place. I can't move my camera and my joystick function is moving but my character won't. I have to exit and re-enter the app everytime this happens. Is this a bug? Or is something wrong on my end?
Sounds like a bug to me if it's after the cutscene, if you have any footage of it occuring, send it over to #bug-reports-android
Thank you! Will do
The dark tunic pants are available in normal shop, Not the days of color shop
Hello again guys going back on this issue. My friend has already emptied his google app store cache and tried restarting his phone and deleting some apps. Still his sky app doesn't update or open 🥺
Do you know how much free storage space they have?
Yes around 3GB
From what I’ve heard people managed to install after having more than 6gb free storage (Eventho sky doesnt take that much or the update isnt that big)
Click the fire emoji on channel bottom of #report-a-live-bug if it's a recent device with strong GPU (old devices get outdated from time to time)
I have buttons displayed
@fast hearth
it will soon go 10 times as I tried to reinstall
why can't the support help me, I've been writing to them so much and there is no answer not hello
android vivo y31
4 weeks and they can't answer?
God, how to write there, I don't know I'm being sent to another chat in general, you're not the first one to suggest this to me what should I do
I made a post thank you how long to wait for an answer?
it turns out nothing will change again (
iirc this Vivo display issue has been ongoing since March
you can only wait for a fix which unlikely to come soon The only option now is to play on other devices instead sadly
is the white fur of christmas cape become greyish normal 
I got an Android question. You can do the rich tiktok edits on Android? Like the bounce thing
Example :
The edit is not mine
It's Android compatibility tech related question channel for Sky. For video editing better ask on a video specific TikTok Discord server. Sky game can't make edits 
How many rainbow bubbles are we supposed to find today? I found 2 except the big one in the middle.
i heared that the problem with the invisible text in Android devices is a problem that has to be solved by the devs in every each models of phones.. there is some place to "suggest" a model to fix or is just waiting?
I'm asking here because as much as people told me is just an Android problem
From what I’ve seen people have been reporting this bug that happened with their devices in #bug-reports-android
Бр
Will there be an update today?
Seems unlikely, why?
Why can't I see anyone online?
Some possible causes could be:
-None of your friends are online 
-Possible poor connection on either end
-You may be behind an update (check the Play Store just in case)
Hello is anyone can help me please
I can't switch my Google acc on sky I try to switch my acc but it's not available
How to switch Google account on Android by Kai
#android-questions message
Is warp now being disabled for people in shared spaces intentional or a bug? I can't warp to my friends anymore and even i get close to them by myself it automatically takes me to another server
It's probably your connection then
It's not disabled
I lost two winged wings because of that creature in the golden wilderness, can I get them back?
All wl you lose reset back to their locations where you've collected wl before, but it's entirely random. For future ask stuff like that in #questions-and-help , as this channel is for android technical questions. Qna is more active and you'll get a much faster response
Excuse me. May i ask why i can install sky through Google play? My used to be able to install sky before
Guys, are you having any problems with sky?
I enter it but it always says that my connection is not good, that yellow internet signal appears and I can't interact with almost anything.
Take a speed test? check what's the download speed and ping?
Guys every time i log in sky I can't find those seasonal candles anywhere is that normal that happened i guess after the last update
The guide appears on the wrong door now. Have you tried other realms?
Help why cant i record?
Some Android devices aren't able to record using Sky's in-game recorder due to hardware limitations... I suggest getting a third-party app to screen record with. I've seen a lot of folks recommend AZ Screen Recorder on the Play Store 
It can screen record but not with the one in the app
Guys i want confirmation if this is happening to all android users
Did your game froze when clicking the task from the season of dreams guide spirit?
I have a video of what it looks like
It's not necessarily android specific because it works on a lot of androids correctly. Click the fire emoji on channel bottom of #report-a-live-bug to make a bugreport for your device
Fyi the ingame recording in sky android will not exclude UI and all buttons. So there really isnt benefit in using that recorder imo🫠
Oh... Sad 🥲
Is Sky available on the Google Play Games for playing Android games on PC?
No, but a pc version was announced last month or so, but no one knows the release date yet
thanks
Happy birthday! ^^
Happy birthday





Very late but Happy Cakeday! Pls stay healthy, hydrated and happy!

happy birthday

Happy birthday! Also, remove your age from your discord bio for privacy reasons!

It's bugged hopefully it might get refreshed again on weekend
there is a bug at the moment, which does not allow my login!
is this happening to anyone else?
yep, im having the same issue
not exactly the same but for me its a connection problem and it's for sky only because other apps and games works fine
why we dont have headphones when we listen to music ?
!beatsbyelder
The headphones appear on your character when you play music or audio in another app while playing Sky (as long as you're not wearing another hair accessory). You can use them any time by putting on some tunes! 🎧 (iOS only, due to limitations in Android hardware)
does anyone know how to resolve?
Shop not Available
I have a question, I play on mobile and use
a controller. Both controllers I have used some buttons are not recognized by sky namely the dpad by the left joystick. would that warrant a bug report?
!controllers - Unfortunately not because only certain controllers are supported (need to have certain key mapping)
You can read how to use your controller for sky here: https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?s=controls-navigation&f=can-i-use-a-controller-to-play-sky&l=en
Yes! [iOS] Controller support for MFi certified devices is now available. For players using iOS 13, PlayStation 4 and Xbox One controllers will
hmmm is there any way to fix it?
for continuity the two controllers are the razer kishi(v1) and the 8bitDo Lite
Unless you're a coding magic to remap buttons I don't think so
dang wish we could name which layout we are using in the controller menu
That's a more deeper rabbit hole than just a game settings layout naming, unfortunately (thanks to android limits)
I want to update sky but whenever i search sky children of the light google play shows me anything else except sky
I really need help about that
Can anybody help me plzz
Yes, exactly
It said this app is not compatible with my device

But my phone is xiaomi poco x3 pro not that bad right?
I guess no
So you think it might be the cause of custom rom?
It's been already talked about on #questions-and-help
You told there you have custom rom on your device 
Thank you very much
At that time i just thought you are talking about general version or Chinese version
Hi guys, have a question about the portal from Vally of Dream to the Coliseum. Where is it?
It's the gondolas all the way at the end, passed the first set that goes to the hermit valley. There's another set that go to the coliseum
Oh that was like 2 hours, I've stumbled into android-questions
If you’re in a region where sky/google service may not be officially supported (like region with conflicts and sanction), that can be the cause too. Tho, if that’s the case, I don’t have solution to suggest
Hello, where is the new memorial area
How to reach the memorial by Kion
#questions-and-help message
Could someone help me to find out if there is a solution to this bug that does not show the words and dialogues?
When I take the screenshot it comes out with the text but in game nothing comes out
thank you!
ok, hi ^^ i play on a huawei p40 and was trying to link my steam account to my account since i wanna play it on pc once the game releases.i tried to do it and the steps were correct but when i click "sign in" it fails and nothing happens ;-; help
If you sync with Facebook originally, try with synced something else first because Facebook is buggy. I recommend to try after actual Steam release. A lot will happen until that 
hey i just reccently returned to sky, why do people in my friend list keep holding my hands? is there a new feature or something that encourages this or im just too used to having good communication with people before we join crs n such
hii. Is anyone else experiencing some issue with the hair cosmetics? Like black spots and stripes, and today even some props seem completely black🤷🏻
#report-a-live-bug for your device
How do people get audio for their sky game to record on Android?
depends on the device, but if youre using google play, it should ask if you would like to switch on device recording and/or microphone recording
youll just select record device
I have a Motorola and I tried the Google play option but it recorded the mic instead. So the audio quality was reaaaal bad
Hello does anyone have Samsung A 13 and can play sky with it ?
From what i know that phone is running 32bit OS so cant install Sky
Can I do anything abt that ? Like can i update it or smth?
You can't update your device from 32 to 64 bit, that's much deeper than that. The only solution is getting another one.
is it impossible to record without the buttons on sky? (sorry if the question sounds odd, english is not my first language)
Possible in ios device
what about android?
Android (and also switch) handles everything strictly in one sandbox and doesn't support layers like iOS do.
How— i didn't even use exploits or hacks
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
may be some kind of exploits that players usually miss?
Not really sure...
like alt for unfair advantage, glitch to paid area?
It said exploits, those does count as exploits in tos
The days of colour, how does this currency work?!
I'm at a loss as to where i should find these bubbles and sometimes they dont appear at all. I also have 50 doc tickets on me. Will i have enough time to get the other 50 and so for the new cape?
Thank you, but sometimes i dont see the bubbles in these locations on some days. Is this a glitch the devs messaged about?
No, they have a rotation and the rainbow puzzle must be solved in order to collect the center bubble in the area
OH THANK YOU BOTH!
Helloo, uhm idk this questions is asked here soo just gonba ask one or two or more-
Is it possible to have the existing account at diffrent device without switching on the account at the old device? And is it possible to have 2 accounts at two diffrent device? (Sorry english is not rly my 1st language and i am asking this cuz my phone got confiscated at school, they wont give back until 3 month have pass💀) 
Yes, both possible! 
anyone looking for light friends I need friends 😩
I have tried there no one ever responds
I tried to go for google play but it wont let me change my account 
It doesnt let me switch account
It work :OOO thank youu 
Thankfully i wont need to wait for the next year's days of music 
Hi
, is there a way i can fix the icons placement ?? They're not where its supposed to be 
Please #report-a-live-bug
I’m not sure if it’s something player can fix🤔
hii, I apparently can't see any wordings/ number in sky...only the icons...any idea if it's an old bug?
Android? It's a known issue from a long time but still isn't fixed
Hey¡!
-
so when i play on my ipad, i can have the game closed for over an hour. and it still will just keep me afk without making the game go through the ‘start’ menu.
-
while on my phone (xiaomi redmi note 11). if i exit to discord for just a second (ex: getting a friend qr) the game completely auto-restarts and its just so annoying.
is there any way to change this?
Wow your ipad must have big ram. Is your redmi note 11 the 4gb ram variant?
For me it’s the other way around: my ipad 4gb ram, my android 6gb ram. Sky restarts faster in ipad
ill have to check! (currently unable to use my phone hoho)
The 2 devices have different battery management you cannot change because it's hard coded in kernel / ROM
Afk has no use anyway because after 10 minutes of inactivity your Skykid stops collecting wax
Hey people, I'm having trouble with checking on a guide spirit, if I'm not wrong, the season of dreams one (the ice skater girl)
I have my graphics at minimum, I've done the memory of skiing in the coliseum and when I go to check to the spirit guide my game freezes.
currently a known issue ongoing
Not phone thing then? Thanks! I was getting worried 😭🫂
well i meant it more like “i cant even go to discord to open a friend qr without the game restarting” kind of thing. which takes literal seconds
🙁
alr thank you so much ill check stuff out
How much wax can you get from the idle campfire in forest before you stop getting any?
Oops I thought that’s where I was
Stupid question of mine-
How exactly do you become a beta tester? I'm kind of curious about it to be honest
Thank you, I've been in that channel several times and I had no idea how exactly how to
I need to start reading way more carefully
is the headphones feature already on android? the headphones that show up when you play music in the bg
what if Aurora is one of TS I cant wait 🥰
How strictly and clumsy android handles perceiveing background audio it won't happen for a while
How do I change accounts🤔
How horrible is the suit now, the first model was prettier. I don't understand why they changed the design
When they update beta, they are supposed to improve the designs not make them uglier.
Wrong channel? All those channels are for live, you can head over to #beta-discussion:) And #beta-feedback to give feedback that TGC will see as Devs don't visit these channels
Also, beta is for testing purposes, they will release, change and remove things according to them and feedback, nothing in beta is final and always subject to change
This is a question to help my friend, not me. He uses his phone to play Sky however he doesn’t have the option to sign into his gmail account on his tablet, is it because he’s already signed in via phone? Or do some tablets just not have the option to? His options are Facebook + Somethin else (I forgot).
I really hope this is the right channel for this. Apologies if it isn’t. 
What is this, and where do I purchase stuff with it?
I want to know it too
@iron ivy it's a new Currency called Tickets. You can read all about it here on patch notes https://bit.ly/SkyEventCurrency_Disc.
Currently you can use it to buy Dark rainbow cape and spells from the ongoing Days of Color. Although if you just started collecting it, it wouldn't be possible for you to get the cape sadly
Kinda curious but do we get anything from getting 100% for the Seasonal Constellation?
Unlike regular constellations, in seasons all ultimate gifts for seasonal hearts are available from the quest giver and 100% completion gives just a congratulations message only. The text is bug (copy from regular constellations). Ask in #questions-and-help next time if it's not android compatibility tech related
Ahhh
spent most of my reserve candles grabbing the 4 mask. Thank you very much for the response
!turtlewhen
A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢
☀️ Event times: (These timestamps are in your local time!)
<t:1682841024:t> 》<t:1682848224:t> 》<t:1682855424:t>》<t:1682862624:t>》<t:1682869824:t>》<t:1682877024:t>》<t:1682884224:t>》<t:1682891424:t>》<t:1682898624:t>》<t:1682905824:t>》<t:1682913024:t>》<t:1682920224:t>
Just wanted to switch back into my main account using gmail and now the list of email adds won't pop up no matter how I keep reopening, what do I do?
How to switch Google account on Android by Kai
#android-questions message
Do you only have one email signed in to the phone right now?
You may want to try to check if you need an update to play games app or can clear cache of play games app and attempt to do again.
It looks like you’re in older version so this may be how it should works for you #android-questions message
The post i linked earlier is for the updated version.
Hello! My friend is looking for sky to download it but cant find it at all on the Google play store?? (this is their phone, ill let them know what to do since they arent in server and yeah)
ill be on a lot so just message whenever!
What phone is that?
samsung
Specific model? Samsung got many phones
gonna guess a13 /j
LMAOAOA IM ASKIJG THEM RN SO SORRY ITS TAKING SO LONG!!!
STOP YOU WERE RIGHT. GALAXY a13 5g
Unfortunately can’t install sky due to the phone running 32bit OS.
Sky needs 64bit
Charts dont lie ig
AAAAA MAN NOOO 😭😭 OKAY TY!!! (still hopeful for xbox..)
Just follwed this rn and it's now alright. Tysm!! Youre a great help
Hi, I had an account that was signed in with local mode, uninstalled the game and when tried to sign in the account was gone. Still, I saw that on friend's accounts they can still see my skykid and light their candle, why?
Yeah I tried looking for it on Google play the other day,it's not there for some reason! I'm not too bothered because im a switch player but it's still concerning
Did you ever link it with anything before uninstalling? The sky account still exist, you just lost access to it if you didnt link it to anything like gmail/fb/nintendo/similar methods available.
Local account was saved in your device but it’s wiped the moment you uninstall the game
In the case of Yue’s friend, their phone did not meet the minimum requirement for Sky
Turns out you were right and that makes so much sense now.
Please do not discuss hacks/third party tools that violate sky's ToS in this server, remove the images and message as per #rules .
Again, instead of spreading them on multiple channels of this server you can forward these in private to Stellify and/or #contact-the-mods from where it gets noticed by people who actually can take actions against this
hii, it's been more than 6 months!! and I still have one problem. Namely, the display of text on the screen. I swear, this problem appeared back in October 2022, and it still hasn't been fixed. I do not know, maybe the problem is in my phone... let me know if anyone has the same issue. (I can send photo if u don't understand)
oh, ok! tysm ^^
Thank you for pointing it out . I missed that 0.21.0 notes as I was inactive at that time 
hi how come i can't change my account when i try to sign in from Google using my android? I try using the "Switch" account option and I just get returned to that pop up option instead of being able to choose which Google account to sign in from
Try this? How to switch google sccount on Android by Kai
#android-questions message
alr i'll try it out. tysm!
may i ask how to report a hacker with video?
Hmm maybe send it to ingame support🤔
Sorry for late ping, but you can report them only if you lit them and used the report function. By a video no one can recognize who it was from millions of players, unfortunately.
If it was something very serious you can dm it to Stellify here
Okay! There we go. The tablet is indeed from Huawei but is here any other way to link his account to this device? Since it doesn’t have gmail. I can’t help him out since I’ve never used that.
He still have his android phone with google service right? just open their sky account in the phone and open ingame settings ⚙️ > account > link with anything that is available for the huawei tablet
The sky is having a lot of crash problems.
For me, the sky does not crash and I have lag VERY RARELY, but do these crashes still happen? Is this happening to everyone?
It doesn't happen to everyone but does happen to a subset of devices
Is it possible to somehow play sky on an android that when you look it up on the play store it doesn’t show up? (It means it’s not supported)
Hi does anyone has the problem with Eye of Eden? When I die and it won't let me to hug the spirit and then when I come back to the game after I restart the game. It turned me back to Eye of Eden, I don't know what to do now, please send help
Hi, I do clear the cache, but when I come back to the game. I am still at Eye of Eden. When I looks around, there's a light up the sky, is there something I can do with?
If rock rain isn't happening, use this:
How to get out of eden by Tib
#questions-and-help message
Thanks for help
Your connection is not strong enough for a live game like Sky. Try on a different connection, call your internet service provider. Also ask in #questions-and-help if it's not android compatibility tech related question, faster response there!
It's not just me, it's happening to several people
Measure your connection on speedtest.net 
Anyone had a phone recommendation that has good storage and quality?
(A quality where I can actually see the moon please.)
Hi! I have been having trouble to log in in my Android device. It's stays loading forever. Does someone know what I could do to avoid this?
The game is more well build and supported with high quality gameplay for iOS. Those are quite expensive regarding the storage expansion
Btw why it take so long to login?
Give special pack for android
Nintendo has one PlayStation has one
And pc version has the og cape
Wrong channel:) #wishlist-and-ideas-archived is best for they if you want TGC to see it
Help ! I not even link Nintendo yet but this game already unlinked for me ??? I also tried to link Google but fail like the Nintendo. Is this a game bug or my account have a problem?
Do you perhaps logged in via your fb account now?
Guys, i have a question for those who buy stuff in sky and have android. I'm trying to buy a pack of seasonal candles and it's asking me for a password after i select the payment method. It's not the first time i buy something but last time was a long time ago and i don't remember what kind of password it's asking me to use, do u know the password of what i have to use in here?
Yes
Your gmail account password
Do you have other sign in that you can login with apart from fb?
Oohhh that password! Thanks!!!!
Im only link fb and now im no longer use that fb account anymore so that's why i need to link another sign
Here pls according to our expert Nickly
,
i copypasta all
You dont need to unlink fb, I’m just asking if you have another method you have linked before. The issue is cuz u signed in on it with fb, that method often have this bug still unresolved somehow. Quick solution is to sign in with other method, but if you didnt link it to anything else, you can try check if sign in with local account loads this sky account or another. If it’s the correct account then you can just link nintendo there, if it loads other account tho, I don’t have anything else to suggest but to contact ingame support.
They can perhaps first link it to a gmail account and then login using gmail and then they can link whatever they want? Or is gmail not possible for them?
Skybottttt!!
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
According to them, they cannot link any now as they are apparently on FB account
That's unfortunate!
Help????
Can't read it and can't click ok. I hate linking accounts to sky.
They need to fix this 😭
It's really a Huawei problem i think.
I just carefully put my finger and it scrolls upwards, keep scrolling until you see "send code" button. Click it, just beside is where you enter the code. Do the same in the next menu when it asks for "trust this device" . Also sometimes when you minimise the keyboard, it appears correctly
does anyone know why my google account can't log in?
soo.. wha happened here?
I see nothing strange on this screenshot. It's a guide spirit circle with a Skykid. Can you elaborate?
look at the skykid shadow
That's just a tiny graphics glitch has been happening for a while now
alr alr.. thanks :')
How can i see the chat history?
hi! I am not sure if it's the right place to ask, but does anybody know why this little fire ball is sometimes in home space? I see it quite often and have no idea what it is 😅
Ask in #questions-and-help next time if it's not android compatibility tech related 
It's been there for a while, no extra function
Can ayone tell me whats THIS
I tried to login my sky fb acc and this thing came in infront of me
I cant seem to login in sky with my facebook account. It keeps saying error
Same I have been trying since 30 minutes
same here
Same here, someone knows anything?
Facebook login troubleshooting.
Solutions:
- Click the fire emoji on channel bottom of #report-a-live-bug to make a bugreport.
Solution tips by Xander:
- Empty Facebook cache
- Reinstall Facebook app
- If that doesn't help, delete Facebook app and log in through browser
My recommendation: do not use Facebook in the future. It has been very buggy recently. Link your progress with another method and log in with that (possible after the issue gets resolved).
Keep an eye out on announcements for fixes in #known-issues and #quick-dev-updates ! 
Facebook is the only thing I can use but I guess that's what I get lol
I used Facebook too
is it possible to unlink iCloud
!ts testing if bot down
Hi, guys. It's nice to meet you!
I am very sad about a situation, I tried to enter the game and I could not sign in with my Google games account 😭 I get that I have an error, this error : Error 403 disallowed_useragent
Could you guide me on what to do? In cases like this?
Update or change your chosen default browser 
Hello, i want to go to the conmemorative zone in night desert, i have done all the little prince quest but i can't go for the wind barrier
How to reach the memorial by Kion
#questions-and-help message
how to unbind gmail guys?
I got in the Aurora Concert accidentally, is this a bug? I was lit up strangers candle.
It was fortunate for me at least i could complete my last Aurora Questline
No, that was a hacker. That happened to me as well. There's been a lot of incidents like this lately. 
I've tried but the game is linked to my Google games account and the same thing keeps coming out
hello guys! I've returned to sky after 1 year without playing, and I just found I can't play 4 keys at the same time in any instrument. I have already reported it as a bug. I just wanted to know if some of you went through this same problem and if you were able to fixed it. I would appreciate if you could help me too. 
Hi! Can you check if you are able to press 4 notes at the same time in other music instrument app?
Or you can try in these fanmade sites if you don’t have regular instrument app
https://sky-music.herokuapp.com/
https://specy.github.io/skyMusic/#/
Hello does anyone have that bug of the game suddenly stuck in the middle but you didn't do anything and it gets normal only after you reenter the game
Click on the fire emoji on channel bottom of #report-a-live-bug to make a bugreport for your device (attaching video or screenshots is recommended to bugreport)
Does anyone here still experiencing the text issue bug
There has been some patch updates which addressed this bug. If you're still experiencing it, don't forget to #report-a-live-bug for your device after each update to let the devs know that yours is still affected
guys when i opening beta sky , should i log in with my normal sky account?
yes, you can since it’s a separate app, so beta affects nothing on Live 
However, all beta related questions should be asked in #beta-discussion

You can find a majority of the answers to questions you have in #beta-faq so be sure to read it carefully 
copypasta era xD ty dear Wren

guys why does it say my device isn’t compatible with this version of sky 😔
What device model is it? For example samsung galaxy a13 5g or pixel 5
its like a motorola moto 5g or something
It may have something to do with your phone's operating system running in 32-bit. You need 64-bit to play sky unfortunately.
aww okay thank you 
anybody can help me in this situation?? 😅 I can't login into my account
Change your default browser selection, or reinstall it and restart device
reinstall what? sky?
The browser
oo okey2
Hi,i want to ask why i cannot log in by facebook?
Facebook login troubleshooting tips by Tib
#android-questions message
||can I ask about beta testers..how do you become one??||
Read #beta-faq to learn how to join
How am I supposed to fix this
What is this? Is there no context at all???
This is the Android test server qualification link, and the interface that appears after I click on it
Please ask in #beta-discussion
This channel is for live version of the game
how do we fix this, can't log in with facebook
Facebook login troubleshooting tips by Tib
#android-questions message
ive tried, it's not working
try to connect the WLAN
Where should HUAWEI download the test?
You cant as this round seem to be for a large group of Android for now. Google doesn’t sell Android license to Huawei iirc, you can search this more on Google.
Again, all BETA related questions should not be anywhere on Live channels, pls use the proper channel #beta-discussion next time pls
hehe hii vibing Toast

There has been some patch updates which addressed this bug. If you're still experiencing it, don't forget to #report-a-live-bug for your device after each update to let the devs know that yours is still affected
Also please refrain from cold pinging more than hours old messages. You can turn reply pings (them being notified) off by clicking the @ on the right side when replying
It's just a cold ping, my2 so many uptight rules
It's just a basic courtesy.
I'll agree if the person who says/or wanted it, is the person pinged him/herself
👍
You can get better answers related to beta in the beta channels
Hello. I can't login with google account to Sky since last month (May). It'll look like this when I tap the confirm button no matter how much I tried to reinstall, restart my phone, adjust the connection, etc. Tried to contact support but didn't help either. Just sent a bug report, but is there anyone who can anyone help me? I miss to play with my best friend a lot 😦
Do you have Play Games installed?
I do and it's already logged in. I can login to other game just fine, but idk why it doesn't work with Sky.
Can you open Play Games and then Go to settings--->Change accounts for games--> and then select sky from there and choose the gmail you had linked.
See if that works
Alrighty. I'll try. Ty
@solemn ridge Still didn't work unfortunately. Thanks for the help, tho. 
Maybe try this then.
Why can't I log in using my Google account? by Crusy
#questions-and-help message
Does your phones overheat easily when playing Sky recently?
I also wanna add that if none of this method works for you and you can't use another phone for login to link your sky with other options, you can try resetting your entire device. I know it's a bit extreme method but it works(I have tried it). But only do this if you're totally sure and none of the methods mentioned on the linked guide works for you.
Will do! Thanks a lottt 
I assume that you're asking me? I uninstalled Sky for months because I had a hiatus. But back when I used to play it, yes it does overheat sometimes.
Where can i retrieve my account?
My account was banned suddenly maybe i got mass reported?
I didn't even use any hacks or exploits 
Mass report does not get you banned
i’d recommend to reread TOS to understand better on what is allowed and what is prohibited to do in game
https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/faq/460-eula-terms-of-service/?s=legal&f=eula-terms-of-service
Excuse me, I was playing fine, suddenly black screen, and then I want to uninstall and reinstall, he reminds me that I am not eligible, what is this
Do you have at least 6 GB of free space on your device?
yes
The phone is completely up to date?
Are you using global or custom or Chinese ROM on device?
What to do if my keyboard + textbox doesn't show up when I chat on android?
On IOS opening chat brings up the keyboard immediately
I have an external keyboard connected, btw
I can see others' texts just fine, and my own after I've sent them, just not when I'm currently typing my message.
So the fact that I can't see my text when I type, often comes out something like this:
"Haven sen yo in a whil Su yer"
Missing letters, doubled sentences, entire sentence not sending & needing to retype bc I don't know if I didn't click chat properly...
no
Chinese
Try to report as a bug, use built in android keyboard
That's the issue. Sky global doesn't support Chinese roms. For Chinese ROM there's NetEase version of Sky.
Thank you, but I want to make friends with more people, NetEase sky can only contact with Chinese people
I understand your point. You need a phone which passes Safetynet of Google services
I have successfully installed Google service on this mobile phone, and I hope I can spend a happy time in sky
I saved my beta progress into my Google account. If i try to download beta version in another phone, would i still be able to get access to it?
All these channels are for live version of the game, and this channel specifically is for android tech related questions:) Please ask in #beta-discussion and/or #beta-season-test-chat
I’m asking for my friend whos on android
Android tech related questions would be "Why is my game crashing" and the issue is android related. Your question is beta related^^
Soooo is there a channel for beta?
Yup, I linked them above, they're highlighted in blue
There is a section if you scroll down the channels for beta, such as beta feedback, beta report, beta looking for group, etc.
Did they just updated the system requirements for the game? I was able to look the game up in Google play yesterday, but just now I searched it, it said my device is no longer compatible... May I know if there is any list of compatible android phones I can look at? Thanks
I don't know much about this case, but have you tried clearing cache/data and restarting the device yet? It might help.
And here pls, this is the updated list of Android devices that are capable of 60 fps by lovely Xander and the Goat Tib
in case you may be interested
I have tried clearing cache but it didn't work. As for restarting, I actually discovered this issue after I restarted the phone. I may try it again tho. And thanks for the list it is rlly helpful.
I just have one more question. If I were going to buy a new phone, I may consider newer phone (such as samsung s23). However, I don't see those newer phones on the list. Does it mean that they are too new to operate the game? I have heard similar issue before but I'm not sure if this is the case.
According to this helpshift page by TGC,
https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/faq/569-can-i-play-on-my-android-device/
if the newer phone is passed all the requirements listed there, you can definitely play Sky.
However, pls note that Samsungs are tend to have more issues than other phones here, so its best to avoid them. And rn some model of Vivo and Motorola are also facing display bugs that last more than a month, you can learn more about these bugs happening in Android devices in #bug-reports-android
Furthermore, before buying the new phone, its recommended to check Google Play Store first and see if you can find Sky app there to avoid the problem of incompatibility later on. Fighting friend!
Thank you very much for the reply. It helps me a lot! I have just restarted my phone and it still says it is incompatible. So yeah I think I have to get a new one now. Thanks for the reminder on which phones will be best to be avoided btw.
Android Hero Xander to the rescue! Yayy
hehe hii Eden Enthusiast Nyr too!

No. The last update was on 1/1 this year and I didn't use a custom rom
Ooo my phone isn't new but Idk if it is considered as old. It is a Samsung Note 9 running on Mali-G72, which is not one of the GPU supporting 60fps according to the list. However I was able to turn on the graphics option up to 3 on my phone before today (still be able to now but was said "not compatible" on Google play). I am not sure if the 60fps i got previously was a "fake" 60fps. But it kinda makes me feel odd for the whole quick process for it to go from full graphics to incompatible, bc I used to have another phone that blocked me from using the max graphics option before it went incompatible.
It has your email address. Please delete asap because others can take control over your account.
Also ask in beta channels next time
@nova jungle I deleted your message — your message showed your email address, which is a safety danger to your account and your personal info. In addition, this is a live channel. I recommend that you look in #beta-known-issues and then if that doesn't answer your question, that you ask in #beta-discussion. Thanks! 
Does anyone know a way around this issue?
Hi so I'm in hidden forest trying to help a moth and we are currently struggling with the crying spirit like it's stuck behind some rocks idk if it's just an android problem but has anyone faced such thing
Should I report it as a bug?
you should. Do note that it's a #known-issues in which you cannot proceed the memory of the crying spirit so it'll take some time to be fixed
Okii thanks apparently we found another bug in wasteland in the grave yard
The spirit with black cape like ur stuck after the cut scene and u can't click on the emote so yeah
Try setting your phone default browser to chrome?
Guys help me with something please... There is how i login in my ps4 with a mobile account?
Like transfer my mobile data to console
!pslink
You can learn how to link your existing Sky account to a PSN account below:
https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/faq/971-how-do-i-transfer-my-mobile-ios-android-huawei-nintendo-sky-progress-to-my-playstation/
⚠️ Please make sure to do so before starting Sky on a PlayStation console!
Please open the link provided by skybot above for the step by step guide
Thank youuu ❤️
Guys, a question, how do I report a bug? Do you have a command or something? Help me please
hello there, welcome! to report a bug, please visit the #bug-reports-android channel.
the most recent message will have a fire emoji reaction. press on it and then @upper sail will send a direct message and you’ll be able to report it there 
Thank you very much
I am still struggling to find a tablet that runs beta on android. I returned one because it wouldn’t load at all. I got the Samsung a8 lite and now it will at least load but the graphics are pretty bad and I always receive the notification at launch the device doesn’t meet the minimum specifications. Does anyone have one they currently run and recommend? I’m hoping the third purchase is the charm this time 😣
Specs required for Sky is pinned in this channel, so maybe you can buy according to that. But Ik it works on OnePlus Tab
I’ll give it a try then. The current one will only go up to 60fps option in app, and I’ve had a hard time trying to find all the exact specifications listed when searching for tablets online 😕 In game photos come out crystal clear, playing is so blurry it’s hard to tell where I’m at sometimes 😂
I think 60fps is max for SKY
Im used to 30fps for live but I play on iOS…unless that’s another issue entirely 😅
I guess I meant to say high def mode
I haven’t slept yet and it’s almost 10am, so I tend to forget critical things at this point lol
Check the Samsung Tab S series or Xiaomi Pad 5, they are a bit pricey but they surely can run Sky
if youre looking for android tablet
Thanks! I had looked at the s6 lite as a swap and upgrade for the a8 lite that I just got but I was worried of running into the same issue again.
I think it may just be the chipset on the a8, everything else seemed okay and it runs, just laggy and blurry with the pre-game prompt
according to the gpu specs of s6 lite, it has all the requirement to run the game.
That’s what I’ll upgrade to then. I appreciate the confirmation! Sometimes it’s a struggle with sleep deprivation 😅
yeah, I think its on the chipset either slow or the game is not optimized for that. but if Im going to buy a gaming android, I only look for device with snapdragon chipset in it.
From what I could find it looks like the 22’ version has a snapdragon 720g so hopefully that solves my current issues 🤞🏼
Ty for being my rubber duck debugger 🐤
no problem, happy to help
I would like to ask why I am qualified for the test but I still can't download beta sky😰😰😭😭😭😭
Ask beta questions in #beta-discussion 
Tbh we can’t really compare sky graphic in android vs ios🥲 if sky graphic quality matters to you, til now still best to go with ios device. Tho you need to snatch beta invite for ios specifically if you have no access to beta ios before
Hey, does Sky support 60fps on Mali G610?
I have a question a serious question
So
T kinda isn't specifically android but those are the only mobile devices I have and I can't play sky on any of them, but I have a switch, so I'm wondering if I sign into a Nintendo account with the same Gmail as my old sky account will I still receive my cosmetics or Am I just doomed u til I get a good phone
Sorry if this was the wrong place to ask tht tho, i just needed clarity
Alright thanks I'll try
Hellooo
So on July/August I'm going to buy a new phone, and I'm trying to convince my dad to buy a Samsung (maybe s21 or a54)
But... Which Samsung phones are good for sky cotl? I want some advices
I have searched bug reports from the two models you listed us here, and s21 seems to have more reports than a54. It may be that s21 is more popular or just that a54 has less issues. Therefore, i went to read about a54; it said to be able to run Genshin decently, i think it may be a good choice for Sky Cotl as well
however, Samsung is quite infamous here for causing more issues than other devices, so you may want considering that information
And you might be interested in this wonderful guide by our lovely Xander and the Goat Tib here!
Its the updated list of Android devices that are capable of 60 fps at an affordable price
So is Samsung A54 good? It's recent, cheap and as I've seen in Amazon ratings, people say it's a very good phone to be cheap. But idk for sky cotl
But I need to be aware that Samsung has the most android bug reports out there
I have a A53 5G it suports 60fps and so far I haven't had a single bug and has yet to overheat so I say the A54 is a good choice
Yes, ofc !! But sometimes I find bugs funny 
Yeah, it's unfortunate because I LOVE the visuals of Sky so I enjoy playing on ios, but I'm beyond thrilled to do beta so I'm fine with it. That's the only reason I'm buying a tablet tbh 😂
I'm novice level when it comes to specs on android but trying to learn lol. How do you ID which GPU would handle 60fps? I wanted to go this weekend to pick up my replacement tablet and it has the Mali-G72 MP3
ah, gotcha. I'll have to do some more researching then >_<
where did you find the comparison at? I tried a google search to compare it to the Mali-G710 MP7
okay sounds good. I just saw the new pixel tab was released an it has the Mali-G710 MP7
I hope so. Id love to eventually see what Im actually doing on beta 😂
I dunno, the Xiaomi Pad 6 Pro looks really good too 
Or the OnePlus...
OMG, a compiled list of devices would make life so much easier lol
I think I may just go with the OnePlus. I'm only going to use it for Sky and maybe some drawing so I don't need the docking option and such. 
dooooo it
Not sure if this is the right place to ask this, but I'm considering becoming a tester.
My concern is that I'm unable to sign in with another Google account specifically for testing. I started during gratitude so I don't want to lose my progress.
I was reading the beta faq's and saw they do wipes, and I can understand why. Also why I don't want to use my "good" account.
Help please?
If I understood correctly, You have a live account since gratitude and you want to become beta tester but isn't able to log in with that account?
Yes, that's correct
Unfortunately, live and beta accounts are two different things i.e if you start as new tester you will have to start from zero with a complete new account on beta
Sorry, part of your message was cut off by my keyboard.
I wanted to use a separate Google account because I'm concerned about losing progress.
I'm completely fine with starting over with another account.
I'm completely new to all this and currently looking into everything. Sorry if this confusing.
Do you already have a beta account?
No I do not. I tried to set up another account using a different Google account but clearing cache and uninstalling/reinstalling, trying different settings, etc I was unable to use the "switch" function under Google sign in.
Got it . When you try to create new account there's a pop ' are you new to sky ' choose yes
How to switch Google account on Android by Kai
#android-questions message
Ok, I'll try that. Thanks!
Does anyone know how to record the screen without all the controls showing?
I can do it on my iPhone but idk how to do it on android 😢
It's available only on iOS/iPad os
I see 🥺
Thanks for the reply 🙏
On my moto g82 5G (android12) i was able to (perhaps temporarily) fix the text bug, by changing the display color preset to "Saturated".
It would be helpful to know if other devices (affected by the bug) get to render text by changing this setting.
Side note, if your device is dealing with this bug, don't play around with the color tone slider, it did, for some reason, corrupt my sky files on game start up, needing to reinstall to fix it.
Omg thank you so much for sharing! I hope it works too for other devices
I’ll pass link to this post when i see someone ask
After playing without text since the end of aurora, i got tired and yesterday i buyed another phone known to have this issue, the realme 9 5G, the change of setting did the trick, but after some digging, i found that both phones have Poled screens, another form of OLED, this comes with slightly different display drivers. We need more data to narrow down the culprit tho.
you can check this list, this is already filtered list of android tablet that can run Sky in 60fps.
https://www.gsmarena.com/results.php3?mode=tablet&nYearMin=2021&nRamMin=2000&nIntMemMin=64000&sAvailabilities=1&sOSes=2&sChipset=116,115,104,123,114,92,77,79,57,42,80,41,31,27,120,81,91,62,43,82,83,46,36,58,48,29,118,84,117,108,110,112,17,18,19,119,97,96,54,95,68,94,67&nOrder=1
I have a guide on how to pick the right device but it can't fit here in single post
.
ah, thank you! I'll get caught up on android eventually, its just been a while so any help is appreciated lol
thats nice, alr
finding good gaming device is hard, luckily we have these tools available and accessible
yeah, I didn't realize how challenging it would be to find a good tablet to hit all the specs >_<
sometimes I go to store and ask the staff if I can test a game if working before buying it 
luckily they allow it
👀
Hi
The action of pulling the legs when holding down the character in the game has changed
The character's feet are glued together weirdly

@vital plinth and me were talking about phones in meme channel but, yea, it is meme channel so we come here
but what is a cricket phone?
"Cricket Wireless" a subdivision of AT&T, I think.
If you don't want an iPhone for upwards of $1000, google and LG and Samsung (among others) got together with Android and started selling smartphones in the low hundreds, but...
ah, google says it is an american thing
If you're still too cheap (like this guy) to spend a couple hundred dollars on a piece of glass and plastic (which you're gonna have to throw away and replace in a couple of years, at most)...
eh i spent most of my time on my phone tho, so i think it is worth the couple hunderd euros, still not 1k tho... my trusty ol 4 yo samsung is still going strong tho
See, I spend hardly no time on my phone. Never had a facebook or a twitter or anything.
Bingo. Symptoms of late-stage hyper-capitalism. There are always smaller divisions undercutting the next guy with a cheaper product.
i don't have any social media anymore besides discord, youtube and an old facebook account that i mainly use to keep my vr headset running
I really expected to have a Switch by now 
I started playing Sky because I can't play Tears of the Kingdom.
tears of the kingdom is as expensive as your phone 
But Sky is free and a Switch cost 5 times as much. Plus, I also just need a phone, you know? I would have to buy one of those either way.
no i meant more like, you paid 60 for a full phone, which is the same as the game itself not including the price of the switch
which in my eyes is pretty funny, so many diffrent things for the same prices
Because I'd feel pretty stupid if I had bought just a copy of the game instead of a phone, after all.
huh... i... i didn't mean it that deep
Now, all I need to do is blow $300 on candle packs in Sky to balance out the multiverse.
a couch costs the same lol
How's that for deep?
I actually got a pretty good couch for $60 once, too.
Tied it upside down to the roof of my car for 60 miles.
i recently started living on my own and now i am noticing how many things have the same price ranges, 20 euros can get me grocheries or a game, 600 can get me a good couch or a gaming console, ect. it is a bit fascinating to me
probably just me tho
still don't get how your controller can't bluetooth to your phone, a controller is even older than the phone
god
Very helpful Dae
heres a lil idea !!! how abt you guys make #general-sky-discussion alive so we can be entertained 🤑⁉️
I started dividing the numbers by my working wage and looking at it as "hours of my life". How many hours did I want to spend at work for the sake of a phone that I didn't think I was gonna end up using this much?
At the time, not much, obviously. So I got a phone in the lowest possible price bracket. It was the best phone Cricket offered, I got some of the specs, storage, camera megapixels... Everything you can advertise on the fly, but it's an actually terrible system.
Keep in mind, my old phone couldn't run Sky at all and by that time, my younger brother was already playing it. I was happy enough just to have decent enough specs, but I just didn't get around to actually playing the game because I REALLY thought I'd have a Switch by now.
I'm... Not here to entertain you.
i am using the same device realme 9, i am having missing text bug how to solve it?
Did the solution above that post not work for your device?
no 😦
Like literal physical display?
Edit: this resolved itself.
Having tech issues with the play store.
I haven't played Sky in awhile. I clicked on the app and it opened. The screen said "there is an update, click to update."
I clicked the screen. It directed me to delete a bunch of stuff so there would be space to update Sky. I deleted stuff.
Finally the Play store starts updating the app, then gets to 100%. But the green "update" button doesn't change to "open," it changes to "uninstall."
When I click the Sky app icon, I get the same screen as before, directing me to update the app. But Sky in the play store says the app is 100% downloaded or whatever.
Any ideas?
I did try restarting my phone after the update was at 100%
.
I have a Pixel 3a, which I guess isn't getting patches anymore but I haven't had issues with other apps
Jk it suddenly works
4G
Yeah the 5g variant that they sell on argentina has a poled screen.
And no xander, it is not possible to change screens without hard moding.
I honestly have no idea why some devices are not displaying text on sky. But given that it only happens on sky and the fact that graphic drivers are tied to OS versions and no manufactures overlay software, we are dependant on tgc for an actual fix
can i post the video here?
Wep it got deleted before i could see it. But the text appears temporarily while activating the drop down menu, screenshoting and recording right?
in the video all the text is there
I have to do that to read the text, there shouldn't be any text there
Here's the change of settings someway working on my device (moto g82 5G)
I have tried, there is no mode like yours
I have tried all
thanks for trying to help me, but it seems like it can't be fixed
How elder mask work? I wanna buy one
You're a part of the Isle of Dawn where the light comes from the dark 🕯️
Wot
Is there someone who ever experience a bug where you can't see texts in game? Like the bubbles look blank but when you type some words you can see what u typed?
Hello, does anyone else have the game crash when entering any map?
I think u need to complete 100% of the constellation, buy elder’s hair then the mask becomes available for u to buy
!ts
The next Traveling Spirit is scheduled to arrive on <t:1687417200:F> (<t:1687417200:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
What if it break?
Each Elder mask comes with a shield function that will protect you from damage from crabs, krills, shards or rocks. The mask will not protect you from rain or wastewater. The protection last for only one hit or until it's shattered and then it will need to be recharged.
To recharge the mask, go to the temple at the end of the realm (depends on which mask you wear and want to recharge) meditate, watch the cutscenes with the Elder or you can summon the Elder at the ||orbit|| after Eden and the mask will be fixed again.
That's... Modding. Unless you are changing between 2 identical modules. And if they are different it would also require software modding, kernel level software modding. Phones are hard.
Either way, most android devices have very few core services altered by the manufacturer, because that would break Android and be a nightmare to maintain. That's one of the reasons modern Samsung flagships are troublesome sometimes.
In the case of the text bug, based on what little info we have, I'm inclined to believe TGC could progressively fix it on more devices, but they are painfully slow... 8+ months slow.
The game seems to be quite inflexible when it comes to adapting itself to different hardware, i can only imagine what it will cost(dev effort wise) to make it run on pc.
Hardware swapping is really not a solution imo
Hello anyone using Oppo A17k? May I ask how you guys fix your keyboard problem? My keyboard won't pop up which is a hassle when I'm ubering someone. Or any suggestions on what keyboard to install?
Tib's Tips:
- Try to install Gboard or other keyboard from Play store
- check phone settings and disabile game boosters if any
- check phone settings and adjust font size
Good luck
just wear it and u can get +1 protection for your skykid
Why am I unable to enter the in-store when he always prompts me to be maintained
I'm happy with this phone but I'm sad for Sky
😞
I'm sorry but how can I do it? I'm new here and in Spanish native speaker 😓
Yeah definitely modding, which its perfectly okay in my book lol.
But a screen swap wouldn't necessarily fix the bug, because the drivers that android uses for display management would remain the same. They can accommodate and self calibrate based on the data they are getting from the display, but you need a compatible display.
To even attempt to fix the bug, i believe rooting and further services manipulations would be necessary.
All of this being pointless, no average user can be expected to potentially brick their devices just to play sky normally. We are not talking about 10 year old devices, these are medium range phones with off the shelf parts.
And if games like genshin can run at 60fps on an adreno 610 without issues, all the responsibility falls on tgc.
Also this is the weirdest bug I have ever encountered in a mobile game, it's like the text is hard coded and being rendered on a different layer within the game engine, or something within those lines, it could explain why they are delaying seemingly simple qol touches like stopping tutorial text on years old accounts.
And if they need to redirect these layers calls for every device that uses a slightly different graphic driver... Then we will always have to deal with this issue.
hi
Anyone know why the symbols (winged light and candles) are appearing lower in the screen? Usually they're all at the very top. I've tried restarting the game multiple times already and I'm not exactly sure what's causing it
Any system update recently from your phone manufacturer?
Ohh yes I had one yesterday, but the updates all complete and there's no other updates to do
Hmm maybe that mess up with something, either tgc need to readjust or your manufacturer need to launch another update.
Ohya sky just released new patch 0.21.6, you can try updating and see if the issue still exist. If still got issue, I’d recommend to #report-a-live-bug 
Ahhh I see, I tried updating it but it's still the same so hopefully my manufacturer launches another update soon. Thank you!! 
Text is definitely on a different layer, guess that's needed for in-game recorder/screenshot that disables texts layer and that's maybe the part of problem causing the bug
Hello
my friend got reduced to 1 light count
anyone else experiencing this problem?
try opening the whats new and scroll to the bottom most
It suddenly became incompatible with my device
I have the latest Android update just recently
The update has more than 1G space it required me to delete some apps to install it
maybe your phone space is not able to support the update
Oh that's why 
Yeah try to free up space and restart the phone
Clear Play Store cache and restart device
I did that but then again it didn't work
Click the fire emoji on channel bottom of #report-a-live-bug to make a bugreport for your device
Ah i have the same situation, u can search "Sky children of the Light" on google/Chrome, there is update button ( or download ) press it. It works for me so ye u can try :Đ
Some phone's does allow downgrading to last known state. But you need to do your own research as many phones have allow, have restrictions or straight up not allowing downgrade.
If your phone manufacturer website does host Firmware and have your phone model on it, then make sure you download the firmware update that is Specifically ON YOUR REGION! Different region have minor or major tweaks that might cause your Google Services not working or straight up bricking your device
If you can't download the firmware, either the manufacturer didn't host the firmware that your device uses or you can't downgrade it because the manufacturer didn't allow it
You can just play it normally, it's kinda infuriating, but it works, don't making it complicated
Help.. i cannot see anyone's shared space
I'm back in the sky after a long time Does anyone knows about next traveling spirit.
Any android users unable to login to sky? I pressed play ▶️ button, but the screen does not change or loading the game like usual. Connection is not the issue because i tried browsing and internet is good. I tried restarting my device as well and i still cant login!
Last night after updating the latest patch, i can still play sky, but several hours after that, this happened. This morning i tried again and still can't login the game. Anyone can help me what can i do?
Well, you can try contacting staff but maybe you shoukd try signing into sky with the same account?
Why I cant bind my account to fb
Is there a way to make the in-game video recording available for my account??
(copied from Xander)
It has been an issue for a long time. I wouldn't recommend the ingame recorder either since it has only low quality recording and no internal Sound.
Instead I would recommend this screenrecorder, since it supports your devices native resolution and has no watermark:
https://play.google.com/store/apps/details?id=com.linuxauthority.screenrecorder
AZ screenrecorder is good too but only has 1080P max.
If you are on Samsung, Samsung has its own screenrecorder that you can use. (It's part of the drop-down menu)
Oh I see... Thank you
Make sure you have at least 6gb free space because of Google install policy
I still haven't sorted it out yet... But once I get better (still sick) I will have more space
Thanks for the (big) screenshot. Sometimes Google servers bug out. Try on a different connection or try again later. 

and charge your device too pls
Maybe i can try restart first. 🤔
Don't worry mine will still last for half a day.
Sometimes app wont load or function properly because of battery as well
not with Sky 
I had to put it on overclocking mode ... I thought I was cpu performance issues.
This is what Currently was talking about. Your system's battery management paused not important activities (for example downloading and installing big games) because the battery level was below 20-15%. Overclocking just ignored this rule.
What happen if I unlink the game service? May I login my sky I'd after unlink game service?
It installed within a minute after restart...
Seems my love slam wasn't required. 🤔
Thank you all for helping @past arrow &
@soft bobcat

Does the game is good for 4gb ram?
Ram doesn't really mean anything, the other specs of the device is a lot more important. If you have 100 million ram but the rest of specs are low or barely meet the requirements then the game will barely run. The pinned messages here has the minimum requirements listed for androids:)
hi currently and Xander and definickly

:>
My game won't open. It says there's a bug. Any suggestions to fix this?
Stay online with your friend in same server for 5 minutes
Hello, I would like to make a request in sky beta, how can I do it?
!ts
The next Traveling Spirit is scheduled to arrive on <t:1688626823:F> (<t:1688626823:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Does anyone know anything about the next ts?
We have no hints, silhouette, or other information on the next TS yet.
For future questions like these that aren't Android tech related, I suggest asking in #questions-and-help instead. 
don't make ram look like it's nothing to worry about, I mean you are right about other components, but phone with 2 gb ram is barely usable today. Ram is responsible for multitasking and keeping your apps in background, the more ram the more apps can stay in background as well as the more your games and apps will stay in background and not restart
#beta-feedback for suggestions and feedback
#wishlist-and-ideas-archived for suggestions features thats not in sky
(sorry for cold ping)
imo, having device with 100 million ram is a blessing, I can run full os with it, and there are select cpu that support that much of ram size and mostlikely it will be server grade thus ram has a lot faster io speed than internal storage so loading of game assets will not be an issue anymore. Just the glaring disadvantage on this setup is I can't turn it off. 
Ram doesn't really mean much - Toast meant it in a general way and is right: these days phones barely have less than 4/8 Gb of RAM (so best not to talk about small extremes) and it's great to know that Sky uses at most about 1GB of RAM which is pretty small considering its device load and graphics. The operation system can use a lot of ram but android has smart ram handling and can free up memory when ram is low. More ram / more speed is mostly true by switching amongst apps mostly, because RAM is used by the system mostly to keep apps in them for faster launch. Sky however uses pretty much GPU processing power and pretty much depends on Vulkan, therefore the key elements to run the game smoothly are strong GPU and bare androids with good and frequently updated graphics drivers. I have seen some 4gb RAM phones running Sky smoothly up to 60fps and you can find many many phones which crash often or can't run Sky at all with 8-16GB RAM. Therefore in this context what Toast meant to say is pretty much correct in a channel which is meant to discuss android compatibility tech questions related to playing Sky.
has anyone find icons packs which has sky game icon so can replace the defualt one ?
does the game have for iphone 7?
ok
!ts
The next Traveling Spirit is scheduled to arrive on <t:1688626823:F> (<t:1688626823:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
I have troublesome of sending my friend a heart (we befriend two days ago) that my candle won’t decreased tho I send my other friend heart worked. I don’t know if this is bug or wifi down?
It's the anti heart exploit system of Sky. Spend more time together and don't send or receive hearts in mass measure.
Ask on #questions-and-help next time if it's not android compatibility tech related, faster response there

I’m actually in Android (forgot again). I think one of my friend and I might have forgot to wait in the same server before sending
Sky mechanisms (and most bugs) are not android dependent at all
I know. I told my friend we’ll try again if it work or not
Hello, I apologize for my English I use a translator.
I would like to change my phone and I'm thinking of taking a Nothing Phone.
What do you think?
Thank you in advance for your answers.
OK, thanks a lot.
Would another brand be better? I usually buy Samsung, never tried anything else.
I saw some in stores, a little expensive for me (800€) 
What do you think of the A54? About the same price as the Nothing Phone in my country; 550€, for the same characteristics.
!ts
The next Traveling Spirit is scheduled to arrive on <t:1688626823:F> (<t:1688626823:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
A54 is prone to bugs and performance won't be great either. Expect frame drops on normal mode too. If you want a stable phone on a budget check the Poco X3 pro
I play on a Samsung A53 and it runs quite smoothly, so I don't think you would run into any major problems. Maybe occassional freezing/crashing, but it is rare for me.
(And since A54 is in general an upgrade from A53, I think you should do fine)
Even if the A53 doesn't have bugs rn, because of the known buggy graphics drivers that Samsung gives us, it could happen in the future. Also sky is not that good optimized for Samsung since Samsung slapped their own ui onto android that could lead to more bugs and worse experience.
A used pixel 5 (runs 60 fps) refurbished costs 300€ for me and it's a really great and optimized phone 
🍪
Thanks for the advice. I will see in store for the Poco X3.
Thanks again for helping me, hope I'm not bothering you too much😅
Do you think a refurbished phone is a good idea? I intend to keep this phone as long as possible.
So Poco X3 or a refurbished Pixel if possible?
you can take a look at Motorola, though some models have problem with text being invisible in sky game
I would go for a pixel but that's only my opinion. Better wait for other opinions here too 
Even if you chose poco, go for the poco x3 pro instead. Less bugs and better performance than the poco x3
Thank you for your opinions
I'll have to look in the stores again😅
Question, is pixel 7 and 7a price also 800€ in your place?
Cuz when i googled pixel 7 cost 509€ while the 7a cost 383€
I understand price in google may not be accurate but the 800€ seems to be the 7pro the flagship
From what I saw, the 7 is at 800€🤔
Did you check pixel 7a?
No, sorry.
I'd have to check, I haven't done all the stores yet
If the comparison is 7a vs a54 i think pixel maybe better 🤔 feel free to correct me guys
Ohmy pixel 7 is actually way more expensive in europe than us
Why not choose samsung S series
Anyone know how I can get the aw4c key?
Lmao
How much is s23 now? the budget seems to be around ~550€ eh
What?
They was asking about forbidden software.
Hello, does anyone know if the tearful miner bug is fixed?
Not fixed yet. You can do workaround for that by going oob tho
Can you please help me with that? Idk how to oob
I never tried yet actually, lemme try a sec
For Nickly's avatar, i think this spot by Amazing Toba is friendlier than mine, here pls
#questions-and-help message
Ee it worked without oob
