#questions-and-help
1 messages · Page 556 of 1
man that's crazy it must be over a year now it's been broken
TGC can't find a way to remove it, sometimes it changes place on the map in isle 
where’s todays spirit quest
behind the 4 person door on the first floor of vault
recently obtained the pc version and i was wondering; are the physics different? vs PS they’re a lot heavier on PC
what does the question mark over the instrument players in the days of sunlight area mean? when i click on it nothing happens
There’s a question mark over one of the spirits as part of the jellyfish quest, where you dive underwater and free the jellyfish. But there shouldn’t be a question mark for the spirit who does the music sheet 
ohhh, i see. it's not the same spirit
can you only do the music sheet once then?
nevermind
No you should be able to do it at least once a day, have you done the sheet today already?
Oh seems like you figured it out! 
the button just wasn't showing up 😅
Can i Have the link where to report my sky account that has been temporarily banned?
just shards also this might help #news message
So no traveling spirits?
For what is season of shattering, you can check the wiki here: https://sky-children-of-the-light.fandom.com/wiki/Season_of_Shattering
There will be ts but they aren't exactly in "spirit" form, still unsure how they'll look when they arrive 🤔 perhaps just a light?
🛹
it'll probs just be an ominous floating diamond that occasionally bestows you with an accessory 👀
They have 2 "spirits" from the season, each one having 2 "spirit" trees
Maybe
but the diamond is representative of the "season guide" technically, isnt it? 🤔
it's a 2-in-1 almost. based on the news i think it'll appear exactly like a ts in home space to get accessories. the guide part happens when you cleanse a shard and go to a memory
So, two "diamonds"?
cuz it'd be kind of confusing if a single diamond is at home as the ts and it contains all the spirit trees together.
no like the big diamond in home space when you click itll take you to that void space where the two accessory giving shards are. like if u played shattering do u remember the void that had a manta on one side a krill on the other? that thing
Are the spirits featured in the current quest new or returning? I don't think I'm familiar with any of them
Oh u meant like that, okay
yea I know what you're referring to now haha, I also think that's most likely what they're gonna do too cuz I can't think of an alternative method 
Guys why is my candle in the top left grey and not raising when I get wax?
you've reached the daily wax limit, take rest now. it'll reset at reset. cant collect anymore till then
If you've gotten 20 candles then that's normal, you're on the lowest wax multiplier now
Maaaan i was really hoping that wasn't the reason, but ok, I'll just chill out now 
the daily quest? or seasonal?
daily is old spirits base and seasonal
the seasonal quests have basic, seasonal and the spirits from new season too
Lowest wax multiplier? Can you explain more? I think I've gotten around 20 but I wasn't counting
I think what they mean is you collect wax at a slower rate than compared to beforr when you had all 3 of your chevrons
Like you need more wax to fill up the candle meter
#questions-and-help message by art, maybe thisll help
If chevron is winged light count i have 160, other wise idk what chevron is
we had the same idea 
no the chevron is the indicator of how much wax u collect in a day. slows down as each chevron disappears
Wing light is not the same as a chevron 
Didn't know wax was so complicated and I've been playing since enchantment oof
the wing buffs or wedges are the number of wl u have in ur cape
When you login after the game resets for the day, you will start with 3 chevrons. This goes down every 5 candles
same haha. they've introduced the chevrons to make cr easier but that's subjective
take a look at the link, its well explained there
It was a change implemented awhile back
haha, but it's okay if you don't get it at first glance, it was also something to get used to as someone who's also played for a long time 
You can still collect more wax, but it's a lot slower
Oh I'll look at the link but is the chevron the 3 arrow things that appear over the candle?
if you wanna save time and eat up chevrons faster, do geyser then grandma then turtle. that should knock it out easy enough, if not, just grab the treasure candles, thats an easy 15 candles with low effort
#questions-and-help message geyser guide by bean
#questions-and-help message grandma guide by zed
#seasons-events-chat message tutrle guide by velvet
How to Get Candles Fast + Facts and Beliefs by Tib
(15-16 candles in 40-45 minutes)
#questions-and-help message
How to Get 19-20 Candles Fast by Tib
**(Long candle run for advanced users - Which areas are best to skip) **
#questions-and-help message
Ok! And also I looked at it and that answers a question I've had for a while which is why wax dissappear sometimes and its cause of low chevron
sick! hope that helps if not, this channel is always in business 🥸
!qrcode dont mind me 
You can read how to invite friends via QR Code here: https://bit.ly/SkyQRcodeFAQ
Wax used to give a set amount regardless which is probably why you were confused
I wanna say it was changed around the time of season of the little prince
The wax disappears at geyser/grandma/turtle? That's because you hit the wax limit for the events, not low chevrons
Yeah I'm old 😭 I haven't played consistently since enchantment but I've participated at least a little in each season since then and I had no idea
also if u dont collect wax fast enough at social events they disappear
Here's another guide lol
All About Chevrons by Art
#questions-and-help message
youre so fine dw, dont hesitate to ask
~~Kal…
~~
if this is about the time i promise i just woke up
What do you mean no? 
~~i think they mean visually getting smaller instead of disappear? Not sure i shouldnt be in qnh this early
~~
so currently my camera isnt working, like the one from the season :0 i pullnit out but cant use it, is it a bug going around rn or? if not, is there a way to fix it?
There are a few places you can’t use the camera, where are you located right now?
Are you on steam?
gw, social space area 🫶 in the beginning
ios currently!
i also tried reopening, switching out the accessory :0
I have these two friends wherein when I light them from the constellation, it later shows that I haven’t lit them yet. Is this a bug?
I dont do geyser/turtle (forgot geyser existed and didn't know about turtle till now) but granny's orbs dont have invisible wax, or at least the food explodes and gets collected too fast for me to notice it its there or not. When I say invisible wax, I mean sometimes I can't see the little bits of wax at all when going through the realms, and I only know they're there from memory, and once I get close it collects so I know I got it. And now I know thats from low chevron
Is a spell currently active?
when chevrons go low, wax size gets lower so u cant always see from distance so yeah haha. dw about it!
also the social wax events have a limit so make sure u know that
no spells otherwise i wouldnt be able to have the camera out! :0 i click on it in the emotr tab and it doesnt let me enter the camera like usual!
That’s VERY strange, could you try taking out the camera in another area, like Home?
Cat do you know if theres a list of places it wont work in? Cause this is news to me since when was this a thing 
Yeye, now I know! But it doesn't seem to happen with granny, or at least like I said it happens too fast to tell lol. Either way I always get tons of wax from her as always
I remember the entrance to Peaks is one of them for sure, don’t know about other places, let me see what I can find!
oup yeah i jus did! i think its just the area i somehow bugged it- not sure how qwq
i might be wrong but sometimes it visually shows wax is collected but none actually is. granny limit is 1.6 times hehe
so glad its cleared for u now!!! was in same boat as u last week, returned to playing after ages
how ironic that the moments area refuses to let you use the camera
Maybe that area won’t let you use it then! Let me check myself to see if it’s a global issue 
~~Time to check every single area in Sky with the camera
~~
tyyy pooks 
could u jus check the gw social area maybee..? :0 if willing? to see if its a me problem then ig
tourist core
Im assuming it doesnt change anything since it's just a reskinned model, but the ult camera wouldnt work either right?
I got at least one candle from her today (I got to forge an extra candle, wasn't paying close attention so I don't know if I got an entire candle from her), so a good amount, but ill be sure to check next time to make sure. Also yeah I do play a bit sporadically but I almost never visit this discord, the last time was I think around shattering so uh 😭
On my way now!
Hmm I don’t have any issue taking it out in the social area of wastes… where exactly are you standing?
jus in the social area where u customize! :0 i dont have a problem taking it out, i jus dont get the camera button at the bottom to enter the camera mode :3
OH I see! I misunderstood. In that case let me switch from my switch to my phone one sec!
maybe its coz u have someone on piggy
I checked, playing on switch with normal camera, seems to be working fine
Yup no issue on my end as well
drop them and see
ahh that was it! i tried before putting them down but it didnt work, idk why it did now firjjksej ty! 
sorry for my stupidity gang LMAO
What’s the command to see next travelling spirit
!ts
The next Traveling Spirit is scheduled to arrive on <t:1726124400:F> (<t:1726124400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
big eos moment, appreciate the help

wahahah no problem, a saying in my world is when you hear hooves, think horses not zebras 🤣
No need to apologize! I didn’t realize piggyback could prevent the camera from being used either! 
Tnx
Oh someone said earlier that being on the bottom of a piggyback prevents you from using the camera
!ts
The next Traveling Spirit is scheduled to arrive on <t:1726124400:F> (<t:1726124400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Help I'm in the middle of last part of eden and I can't see where the stone child thingy are 😭
#eden-spoilers message by battm
Maybe this can help!
Eye of Eden Statue Route Map by BATTM 
#eden-spoilers message
go aerial mode, helps you see statues better
Thank youu🩷🩷
Tried but I can't see further away 😭😭😭 I lost 40 wl in zone one 😭😭
I'm doomed
I can't even see any player nearby who can keep me alive
Oh noooo
Just wait for the rain to take the breaks in the first zone. Towards the later area, you’ll lose a zillion wl in a second that’s normal
😭😭😭😭😭😭😭😭😭
The first part is a Waiting game. Carry a recharging prop. Last half is just whatever like you’ll die in there anyways
For me jumping around helps a lot up until you get to really low WL in the final area with perpetual rain, then you just gotta walk @gritty pilot
You'll get better with time dw 
This is my third time
make a run for it and pray 
That works
When there's less rocks
Also I think there's a lantern near there
thqat one has it right behind the statue, legit just run and pray, youll see it
OKIE THANK YOUU ALL OF U
Hey y'all, is it normal for everyone in your friend tree to become unlit even if they haven't been online in ages?
According to tgc it shouldn't, but that sometimes happens after a while
I completed the red shard and now I have been teleported to this mysterious looking space 
halloo uhmm i have question
Hi! Ask right away ^-^
I notice this happen at least once a month
uhm i've been hearing this whisper call is very tiny and idk what call is that
i've unlocked all the whisper call
is it one that doesnt sound like the ones you have?
are we allowed to send picture guides to help others? or no if there's already one posted
It will be so much better if that person posted it by themself.
It's very annoying 😑
Thank you 
I'm not sure I understand, do you mean reposting someone else's guides or posting your own?
posting my own!
Does it sound like this? #screenshots-and-videos message
If so it's the journey call from the mask
no not journey
is it like really high pitched?
its like baby manta call but high pitched
Ohhh that happens sometimes
I don't know if there's an explanation for it but sometimes they get low pitched too
yeah that's been happening to me as well I assumed it was a bug because apparently the other person was only wearing a baby manta call
and i've checked all the calls in wiki there's nothing like it
theres a bug that if u spam honk the call will sound high pitched
oh ur message got beaned lol
Then go for it!
There is no rule for just one set of guides to be posted, I often see more than one guide for an event/item/etc. We are all players helping players there's not an initiation. 
like super baby manta very very high pitch kinda thing?
very very high pitched yes if we're talking about the said bug
but if u have a video we can confirm it
thank you! i was just hesistant because i wasn't sure if it was allowed, which channel should i post it to?
thanks.. i thought i missed some whisper call 
Then it should be okay
if its a seasonal/event one u can post it in #seasons-events-chat or here but 1st one is better
if technical u can post it here
if it has drawings u can also post it in #completed-sky-fanart-and-creations
hey AL
if it's a map location guide? does that count as technical? :0
yes sure thats fine to post it here since ppl can ask stuff about it here
Alright! thank you so much ❤️
This isn't a question, but I just wanted to give all you wonderful qnh friends a high five or hug for all the time spent helping other players!!

Have the best day! 
How do I log in my sky account into another device?
You have to link that device to your account on a mobile device
Is there a map for winged light
Damn girl my name's vanshika too
There's this Sky Wiki page that has all locations: https://sky-children-of-the-light.fandom.com/wiki/Children_of_Light
I barely meet people who my time zone..mind if I add u?
And when u download in other device
It'll give u an option if ur an old player
That's when u need to sing into ur account
Which devices exactly?
ive got a question, is using the shared memories left by hackers also eligible to a ban?
if you exploit them theres likely gonna be a punishment so its possible yes
Thank you
Sureee dm me your code.. I'd love to 
AWH 😭😭🩷
I have my account in my android which I want to open in my laptop
Okidoki, in that case open game on android, login, and then open settings > account. Link steam there
Okay I'll try this way
Thank you 
i recently went on a CR/WL run with 2 ppl i had just met and they were using the camera memories
it made me really really freaked out
using them once or twice on accident/involuntarily wont put your account in danger, dont worry 
why is this the players fault for viewing them, the person making them should know better
so if you consistenly do it, youre at risk
i dont like to do it it freaks me out, i was upset they were doing it
best to let them know not to do it, if they keep on using them it might be good to find other cr buddies
yeah they arent regulars of mine
it seems they do this constantly/many many times. i should warn them. i went with them once, and now im super nervous
im a super new player too
one month
How long will it takes when I submitted my problems (I mean about getting banned for no reason)already past half a day now
do season candles pass over to the next season?
through support? it takes a week or two for them to respond
No, they become regular candles, 1:1
ohh tyy!
But I already get the approval and I get message on Email too, it's said I should enter the game and tap the game support but still I got banned
That is an automated message you get when sending a support email. Wait for a humans response 
thats an auto response for submitting through email
Did you say weeks 🥺what about my pass and the coming back upcoming Season of Shattering(I still need to save my candle for that)
hi, i dont know if here is the right channel to ask this but i got a notice about 3rd party apps and hacking on my account. I dont even know you can hack sky 😭
What should i do?
Helloooo, does anyone know where the spirit is from the daily quests? 
!support ⬇️ contact support and wait for a response
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
yes 1-2 weeks
....idk how would the team assist u about it but lets wait. Goodluck
by clement
Ohhh I see thank yiu!!
I got that problem too everytime I purchase pass by my own I never get any items so I get refund again and after 3 days I always got banned, I feel like I stole someone's money 🥺╥﹏╥
theres a reminder like that that pops up on our inbox
you always get banned after getting a refund??
When will the Shattering season came back 🥺will I be able to be unbanned at that time 🥺or I will be banned for a long long time
Rico why the emoji? I get a reminder like that sometimes as if im using anything like that 🙂
!specialvisit
From <t:1726470025:f> to <t:1727679595:f>, the Guide from Season of Shattering will appear in Home and the Aviary Village event shop.
The Memories of Ancient Light and Ancient Darkness will be paying a special visit to the realms!

More info 🔎: https://bit.ly/SkyPatch0265
because they said they got a notice of it which they asked about. they asked about exactly that inbox message as i understood it.
!ts
The next Traveling Spirit is scheduled to arrive on <t:1726124400:F> (<t:1726124400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
and i replied that its just like a "reminder" that users receive which causes confusion to others AS IF they did something wrong. Thats the intention of my message
When is another season?
i havent checked on sky in a couple hours but dont those reminders only get sent out to people who were detected to be potentially hacking? or did i misread the situation the last time that happened
fall 2024
no specific date yet
the next season will most likely start midway through october if we follow past season schedules
Okay thank you
i recive notices like that even if im just hanging out with a friend nor did anything against tos
Getting banned after getting a refund isn't normal but try these next time
IAP Troubleshooting Tips by Tib #questions-and-help message
Good luck!

Maybe buying things and then refunding soon after is flagging something
Understood thanks
never got a reminder like that, best to contact support to ask about such a „reminder“ since it may be more than just a reminder :)
Yes this is the 2nd time
u can tell them that but i just said my point since they got scared 🙂
Have you talked to support about it?
dw i understood! thank you btww
Yes, I hope they will take action soon 🥺I haven't finished my pass rn and the the upcoming group TS.... I still need to save my candles for that
maybe im just sleepy and missed an announcement somewhwre but what happened with poll of the week 
!ts
The next Traveling Spirit is scheduled to arrive on <t:1726124400:F> (<t:1726124400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
No idea
Probably gonna have a double winner (or more?) to make up for it
Will the upcoming shattering season stays long 🥺(how many days will they stay) someone do u know, I'm about to cry rn
!specialvisit 2 weeks
From <t:1726470025:f> to <t:1727679595:f>, the Guide from Season of Shattering will appear in Home and the Aviary Village event shop.
The Memories of Ancient Light and Ancient Darkness will be paying a special visit to the realms!

More info 🔎: https://bit.ly/SkyPatch0265
(Not a season)
🥺😔I think I will missed, if I still getting banned
How long is your ban?
No dates, just broken the whole game, like forever(when I get banned for the 1st time there's date 13 days) I don't submit any problem cause idk it can 🥲
Well, good luck in that case 🍀
what happened there? is there anything unusual? I'm a bit unfamiliar with that channel
there used to be a poll every week, like Tethys asking a question and you could emote react to vote. And 5 lucky winners were chosen who got candles as a price
🥺I can't believe I got banned without a reason 😭😭😭😭😭
if you wear a chibi mask and use that 2 type of spell that makes you small, will that work?
adding to kat, there havent been any polls for like 2 weeks so ive been a bit confused
aah i see, thank you
if you believe you got banned unjustly i recommend you contact support to talk it out and see if they were correct or not
One of those spells just makes you chibi sized so it wont do anything, but the tiny spell will make you miniscule
!support ⤵️
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
chibi mask will not influence permanent resize potion
however you can become super tiny with chibi mask + temporay tiny spell
I did they say I can play again but they don't say when will I can play again 🥺
then that's all we can help you with i'm afraid
If you're attempting to gift an IAP to a friend and they already have that item, will it still show up in the availible list of items to gift?
Is it me, or as you get taller you slide around more?
☀️ Days of Sunlight Tickets Location: September 10, Tuesday
6 tickets can be obtained a day:
- 4 are placed around the area (one of them is on the jellyfish parade that moves around)
- 2 by doing any two of the four activities around
Tips: While doing Jam Session, exiting immediately after starting counts as completion as well
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
What time is this in which country?
skybot shows it in your own timezone
Guys I don't know my friend live in russia she wants to check the website of russia to buy season pass and ensure it is legal or not
Not entirely sure what you mean but thatskyshop is the only official and legit website you can use to buy iaps outside the game https://thatskyshop.com/
afaik no, it might just seem that way due to the size difference
Thanks
hi! is there a bug currently with the friend const? when i go to light my friends, i click on a friend star, light em, and when i go back to the friend page it would refresh immediately and show a completely different set of friends.
that's new since the last update, but not stated if bug or feature - so, you can report it here: #report-a-live-bug
what's that fit?
Chuckling Scout! 
Or are you asking about the entire outfit
If you do mean the entire one, Chuckling scout mask, Bald hairstyle, Firework staff (saluting captain), Moth cape, rememebrancel ult scarf, chuckling scout outfit and nightbird whisperer shoes
wholeee thing hehe
~~Immediately was like “I’m not gonna bother looking the rest up I know Kosmo knows it all already lmao”
~~
~~apparently not considering i keep jumbling up revival and rememberance
~~
omg i thought that was a brand new cape- the scarf does wonders! WAHHHH 
rememebrancel
~~Oh no you get a few spirits from two seasons mixed up, there goes all of your credibility for knowing outfits. Forget the fact that you know all of the other spirits and their outfits by heart, you’re a sham for sure
~~
~~Im walking to yhe grocery store i cant fix typos
~~
complteely understandable
um is there anything that can match this amazing cape scarf combo?
Well the scarf is (truly) one of a kind, ive been working on a list of interchangable items with ults but ill see what i can find 🫡
My first thought is the wireframe cape from the 5th anniversary… which would be a problem if you don’t have it already sadly
…oops!! sorry I ate all the cupcakes 
That’s nice SkyBot, go back to sleep
Today's Dailies compiled by io
#seasons-events-chat message
if youre going for the color scheme id say pleaful parent cape maybe? not sure
[insert moneyless meme with megamind]
(Thank you!!
)
currently researching pleaful parent's cape
mm nahh it's the geometric stuff i like the most on it
it works so well with the mask too...
i think it's time for me to go to #outfit-requests chat, isn't it
What are the free cosmetics for days of moonlight and when it's starting 😀
From <t:1726470045:F> through <t:1727679563:F>, Days of Moonlight invites Sky kids to explore the starry skies of Crescent Oasis. Use the special mediation pads in Home and the Aviary Village event shop to reach the event area, where you can hang lanterns and solve riddles 🌕🏮
More Details : 🔍 https://bit.ly/SkyPatch0265
lantern n hair accessory 16 sept-29 sept
Okay thanks
btw anyone know how to ride the wind in the air trial?
All Trial Shortcuts by Renn
#questions-and-help message
Is the cosmetics on the spirit with the duet guide limited-time cosmetics? Or we can buy it even after season?
they will stay ♾️
its permanent
Thank you everyone 
what’s the usual conversion rate from seasonal candles to normal candles at the end of the season?
1:1
I cant find the last "new village visitor" in Aviary Village. Were you able to complete this and where to find it?
Hiya, I was trying to clear out my spell inventory and accidentally used a permanent resizing spell. Is it possible to get back to normal height if I use it again?
||I hate it so much help my perfectionism can’t handle this||
you might get close but there are 4000 heights in the game, it's unlikely
Ah, fantastic. Thank you
1:1 for full candles (parts of season candles will only convert to single wax pieces, e.g. half a season candles will not convert to half a regular candle)
!specialvisit
From <t:1726470025:f> to <t:1727679595:f>, the Guide from Season of Shattering will appear in Home and the Aviary Village event shop.
The Memories of Ancient Light and Ancient Darkness will be paying a special visit to the realms!

More info 🔎: https://bit.ly/SkyPatch0265
I get kicked out when i try to see spirits at home, anyone help??
should be on the left side
we get more candles ? or it’s the same
the limit is still 22, it's just easier to get there now
shared memories tp is a reason to get ban?😅
The understanding of TGC TOS/EULA is essential to keep you playing the game safe and secure - and also to understand what can do and what not.
Sky TGC TOS and EULA
https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?p=all&s=legal-code-of-conduct&f=eula-terms-of-service&l=en
Will the days of moonlight event require and candles or hearts or is it just event currency
I asked this in general but no one said anything but does sky have cache data
Just event currency for now
And when does day of mischief start?
we dont know. Keep your eyes peeled in #news
Do we know roughly, start or end of October? I'm trying to work out how broke I'm gonna be🤧
No one knows when things will happen in Live
Any Live announcements will be made in #news!
Roughly it should be around Halloween, plus minus 2 -3 weeks depending on game schedule and development. Keep an eye out on news 
based on previous data date on mischief mid oct range start so start saving from start of oct
Hi QnH
🐐
Sorry for the late reply. That should be passage guide's questline. They would be outside the salon in aviary, across the nesting workshop. The realm they're at is isle of dawn (night mode).
i'm not sure myself, i'm a pc user, but if you mean if cache data exists on sky that you can clear, yeah it should have i think? mobile apps generally, do, looking at the system settings for that app can give you that information to how much it takes up
but if you mean what data is stored as cache in sky so you know what you're removing that's outta my wheelhouse, you should as the peeps over at #android-questions, they should be more helpful for your question 
Thank you, I found it
Thank you so much Rat
fixed it with more potions kinda
Do I have to buy the mask from Duets Guide to claim the ultimate reward? I bought all seasonal candle items but still can't get the reward.
did you buy the heart n also between manequin theres this piano thingy, where u could buy seasonal items
Did you check the piano in the middle of the mannequins? That's where the fifth season heart is.
Yes I've bought the heart from the piano in the middle. Still a question mark in the constellation though..
im not sure how complicated of a question this might be but is it better to save candles (as in not converting them to hearts) than it is to save hearts (a lot of the time by converting them using 3 candles a piece)
The Musicians' Legacy, right?
will i have more to choose from with candles or hearts...i guess thats what im asking
in the constellation the ? doesn’t actually give you smth. you can get the ultimate rewards from the guide
afaik there's nothing to get in the constellation 
The constellation's ? is not an actual reward. It just says a congratulatory message.
You do need to get the mask for 100% i think
that was the case for 9cd atleast iirc
Yeah I don't get that message, it says I'm missing something.
I'm just asking about the mask cause I think that was the case for the deer season.
Yeah you do need the mask for 100% afaik
Actually yes, you need the level 2 duet bow and duet guide mask for 100%. Not sure about cellist tree.
Thank you, what is the ultimate reward? Or do you just get the congratulatory message? Like Ash showed?
the ultimate reward in the seasonal constellation is that message.
Oh okay.. will the mask stay permanently?
that's not that easy to answer
ts items always cost candles and ts emotes cost hearts (for constellation spirits, it's the other way around). You will always needs lots of both currencies, and which one you need more depends on what you personally want to buy
also, shattering ts group will come soon which will cost lots of candles
Hello!
My friend acc got banned without reason and there's no date when she'll get her acc back.
Isn't it 20 per day?
weird, my candles turn grey after 20
that is correct
20 is the soft limit, but you can still collect wax. If you collect really all wax in all realms, then you can reach 22 but that will take you nearly all day
Hey, can I get banned for doing the unlimited firework glitch eventhough it has no advantages?
!support your friend can contact support to ask why they banned and ask for a ban appeal
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
wow news to me, i thought grey meant max. limit, thanks for clearing that out, never knew
It's just that after your reach grey it's not time effective to collect more wax
grey is just the reasonable limit (~4k wax), bc 21st candle will need another ~2k and 22nd another ~4k
damn nah i am oke with 20 candles 
Broke the scaling too big
21-22 candles sounds like a full-time job at this point
Yes ín their online article about the daily light system (which makes getting 13-14 candles getting faster than before) they also encourage to take break instead when considering full cr
Honestly best change they made, I usually stop at 18 candles.
It was dark times before chevrons existed
good even they are aware of this, but to help they could increase the max limit you know atleast for double events, could have helped much better
not asking for much but 30 candles would have been great
I'm sure they considered that as well. We're talking about a gaming company with almost a decade experience.
Regardless you can #live-feedback about it.
True, but double events only double seasonal candle spawns and candle cake spawns
my candle runs is just me collecting event candles and waiting till even is over so they become normall candles
the limit depends on the total wax available in all realms. We have ~10k wax, and to reach 30 candles we would need either 42k wax or another change to daily light system
That was me pre candle chevrons haha
If you don't have questions please consider continue chatting in #general-sky-discussion 
to avoid confusions, that are season candles ^^ (because event tickets usually do not convert into regular candles)
It's easy candle money
well they're professionals, i am sure they can find a way to increase wax if they want to or add-on a new map you know, that would be interesting 
or add candle rewards (like how it is for new players where each constellation spirit gives 1 whole candle for doing it for the first time)
but, that's up to them based on what they get as feedback
that's actually not a bad idea, 1 candle per realm
I think this js in the game, you get a candle for reliving a spirit for the first time
Which maps have a C key? (For instrument)
Or music sheets
Can't remember tho
https://sky-children-of-the-light.fandom.com/wiki/Music_Key you can check here in Sky WIki ^^
not sure about this, i don't think so
only constellation spirits, seasonal spirits did not give a candle
There is your answer
(yes it is in the game, that's why I used that as an example. Sorry for the confusion)
Where are the shards today
if we get 1 candle everyday per realm, not a bad idea tbh, 26 candles, easy
Starlight Desert
You can bookmark shard website by Plutoy to know when and where anytime: https://sky-shards.pages.dev/
is there a feature that lets you abandon a spirit memory while reliving it, without actually finishing the memory?
shard
what about it
oh WIAT MB- i was searching in disc
You can bookmark shard website by Plutoy to know when and where anytime: https://sky-shards.pages.dev/
Get a Sky Shards app lol
Usually a daily quest will get completed without you vaving to watch the cutscene but sometimes you have to
i meant lighting up a spirit to relive their memory, I just ask cause it gets irritating to accidentally be close to someone who starts one, and having your camera snap back to it when you try to leave
Is the TS hint out?
Not yet! It's about 2am for TGC, it'll probably be another 10-12 hours or so before the silhouette/video clip gets posted
Ahhaah yeah, there is no way sadly
that's what I thought, thank you though
I set my favorite expressions on PS4 and now I don't know how to change them on PC. How do I do that?
gramma comes in a couple mins for wax yeah?
in 2 minutes yes
right coz she scared me, offered a hug and disappeared
uh the granny event is not working? what
Try restarting
TYSM
Is anyone at Grandma now?
The wax is not giving any candles, and obviously it's already her second time to spawn today, and my first so I am supposed to be getting candles
Anyone with the same issue?
It started to give candles one, however it wasn't at the first 8 minutes from spawning
anyone know where the daily spirit is?
In the prairie caves, to the left just behind the main entrance
does the wax recieved by collecting fragments of light in the races in valley depend on how much you have collected or how much everyone has collected?
is sky having server issues again? I keep getting the error and it's not my internet this time around
Hello!! why cant new players see seasonal spirits from seasons that are from the past
!whosthatspirit - it might get too cluttered and overwhelming to see so much spirits around, and some of them are difficult to relive, i think those are the main reasons 
Once you finish The Eye of Eden, you can relive past seasonal spirits to get the first level of their expression 

You can read more about this feature here: http://bit.ly/SkySeasonalExpressions 
Its actually all seasonal spirits TT
???
huhuhu
that is what i meant yes
Guys is there a daily limit or something for adding friends via code?
The only limit I know is you can have 3 pending codes at the same time. If they accepted them you can add more. ^^
Im aware that using alt accounts for your benefit is bannable but is simply bringing it along with you while you cr valid?
also against ToS
Ohhh I was adding around 13 friends rn but after adding like 8/9 of them, their code which they sent wasn't working....
It also gives advantage (recharge) but some people still do it regardless
does it differentiate from you and your alt being carried by another person while they cr?
I don't think the amount of light fragments anyone collects affects how much wax you get either way
it does actually, just a minuscule amount
We don't know based on what game logs do support staff look at accounts
(if it helps answering your question)

if it does then does everyone get the same amount of wax or do the person with most fragments get more?
~~i'm not sure
~~
how would people even test that lol
also can tgc staff see what you named your friends?
If I play the grand piano in the season map will everyone not in the same sv hear what I play? Like the ppl that in spirit form not the human form
They can if they want to
It is also being used for account recovery cases
Most likely they won't
[In the first part of the race (from the Hermit Valley to the transition into the Village of Dreams) there is no time limit. However from the Village of Dreams and downwards a timer of 120 seconds begins. A minimum of 150 Pieces of Light (only one fragment collected) and a maximum of 300 Pieces of Light (every fragment collected) can be earned depending on the amount of fragments collected. The amount collected is shared between all participants so it is recommended to work together to collect every fragment to earn the maximum reward.] From wiki
I HAVE BEEN RACING PEOPLE TO GET MORE THAN THEM INSTEAD OF GETTING WHAT THEY LEFT BEHIND
thank you. it definitely is not an easy thing to answer. it stresses me out when i have a lot of one currency and none of the other.
hold your mouse scroll, then E
Is next season going to start before days of mischief starts?
Concerning seasoned spirits that stays even after their seasons, can I level them up like the basic ones to get things?
When will the shattering group leave ?
From <t:1726470025:f> to <t:1727679595:f>, the Guide from Season of Shattering will appear in Home and the Aviary Village event shop.
The Memories of Ancient Light and Ancient Darkness will be paying a special visit to the realms!

More info 🔎: https://bit.ly/SkyPatch0265
If you're referring to the seasonal spirits scattered around, then no you cannot level them up nor get their cosmetics unless they return as a ts or group visits (you can only obtain their level 1 emotes/friendship emote)
no idea, they should be on the same patch notes, but its unknown which will be first/if they arrive at the same time
When will the shattering prices announce ?
On the day the shattering spirits arrive
When they actually will visit Sky ^^
TGC never announced special visitor prices in advance 
is the estimate of it being around 500-1000 actually accurate?
Is level 2 duet bow gonna leave when duet ends?
nah its staying
Really?
somewhat, its been estimated to be 700-800
Yeah, the Emotes in AURORA guide seasonal tree didnt go, so the ones from this season won't
1000 is a bit an overreach, normally ts prices have been fairly consistent across the cosmetic types
my friends said they're overpricing it
is it still gonna be like a tree?
Shattering Group Visit Estimate by Cat
#seasons-events-chat message
Estimating Upper Bounds of TS Prices by Adome
#questions-and-help message
yep, like regular ts groups
60 per hair is diabolical
No one said that price
its an worst case scenario
its very unlikely every hair will cost 60 candles
yeah but its the average
We will see
it doesn't mean the hair will cost 60
i don’t think the average for a hair is 60. the most a hair has been was 60 but not all are this price iirc
this could mean that the other 2 hairs will cost 1 candle and the other will cost 158
It was the max for ts so it can be or occasionally lower ^^
Im kidding here dont take it too seriously
Rule of thumb typically ts pricing have been pretty much the same
With special exception such as sustained instrument, extra filters etc
Someone raised a very good point a few days ago that it's unknown whether they'll have 2 or 4 spirit locks (wing buffs). Since it's 2 entities but 4 trees. The rest is really not known
is it actually overpriced or has ts pricing been like this ever since?
Did you miss the guide by Adome?
during the season it was 4 spirits, that’s a difference to one single ts
I've never seen a hairstyle that cost 60 candles from a ts
Check this:
Estimating Upper Bounds of TS Prices by Adome
#questions-and-help message
Although the upper bond could be reworked
the only TS with a 60 candles hairstyle (daydream) was later lowered to 46
I looked at it but my friend (who has played for years) said its overpriced
it’s an estimate after all and the one by cat is just showing how much it could max cost however it could also cost more or likely less.
That's an opinion. I and many others play for years too. This channel is fact based help channel, so here we should stick to facts
how many days till the season ends?
I'm curious, Will Days of Moonlight be a returning event in later years or is it a one-time event?
we don’t know as of now if believe 
we don't know until tgc says so (likely a returning event cuz its based on an annual event irl)
20 days i think
could also cost more ;-;
I'm just gonna get the dark shard hair anyway hehehe
we should just stop sharing estimates in this channel and say „wait for it to arrive“

Yeah, the jump itself is different from the regular one
Tyy!! 
quick question out of curiosity, is there any known reason why gloating narcissists model looks so uncannily human even compared to other tlp spirits 
He has to live up to the name of handsomest man
to me it looks the weirdest ufo amongst all of them 
so he really is just skys version of handsome squidward huh
I have now 200 wings, and how can I achieve 50 more
By reading the TLP book several times in past, I can't say as a fact it is especially handsome, rather it believes so
With buying spirit locks (wing buffs) from constellation Spirits and traveling spirits you didn't unlock yet
Do I buy it with ascended candles?
Anyway, i believe tgc used the valley twins base model for narcissist's in-game spirit. For the body build.
What are Wing Buffs by Nigel 
#questions-and-help message
it does look close yes
interesting choice on tgcs end in that case 
From coding side, all spirits have same "code skeleton" and they adjust its size and ratios to some extent. Also there's a different pre-coding design department and then the designs go through many stages of adjustments and even drastic changes to make them suitable for the game. Therefore who knows what was the original idea, the alpha plan during coding, and then we have what came to live 
The current maximum you can achieve is 233 ^-^ it might get more within the following months/years
Updated Total Winged Light Count by ren:
#seasons-events-chat message (+1 now for Mellow Musician)
does Anyone remember like before one of the updates we used to be able to see the shape of a person's cape before lighting their candle .? whyd they remove that
i think it was implemented around the season of aurora, because those with the concert cape would get pestered for ubers
as far as i remember anyway
~~gotta look through patch notes, i remember tgc gave the reason
~~
Also people with "pretty" capes started to see more lights while regular capes were left behind 😭
No sky kid Left Behind

hello guys since days of moonlight is just announced, does anyone know what the free stuff would be?
I've heard people with IAP capes got bad emotes and other reactions up to harassment by envious others, so TGC decided to hide that for strangers to let everyone be treated equally
!patchnotes has them! - check the ones for event currency, the rest is not announced 
The patch notes for the most recent update are always posted in #news. You can also find them at http://bit.ly/sky-patchnotes
(by rest I mean further details about the free stuff ^^)
okie thanks
I saw the cosmetics from nastymold in yt the hair is so beautiful ofc it'd be IAP ToT
It was in update 0.21.0, April 2023. So yes, it's to practice fair judgement before meeting a stranger.
okie can't wait for the free stuff 
really disappointing how players freely express their toxicity and envy in a game
yeah it's sad i really liked that feature
!travelingspiritwhen
!ts
The next Traveling Spirit is scheduled to arrive on <t:1726124400:F> (<t:1726124400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
R.I.P. idk what the keyword is
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
late but i can confirm i was subjected to that and although at the time i didn't mind, it did interrupt my light run that day and id been pretty far off a main path in the realm i was in so it was a little tedious to get back there
and personally i felt judged even wearing stuff like the performance ult cape because (at the time) it screamed "newbie"
i can still feel judged after being lit, but going off my cape stars stating my approximate account age first and foremost lessened the impact VS when judgement could be passed before the other players could see me in full
it was a good decision on TGC's part
BUT that's not a question: i assume cellist's cosmetics will also remain available post-season, right?
Both the tiara and cello will remain and the mask too 
bless, no way i can get that cello any time soon 
actually saying "subjected to" is kinda rude, thankfully the players who asked me were polite about it. not sure about others there tho
either way, i at least think that move did its job
hi! can someone help me about some issue.. I cant take pics since agust 11 in sky steam. I mean I take pictures but it doesnt save anywhere. please help
when they will fix this.. also tthanks for information 
Unfortunately bug fixes have no ETA. Devs probably take the more reported bugs as priority so feel free to click the 🔥 on the channel bottom of #report-a-live-bug to initiate a bugreport. 
I finished the season quest, how does multiplayer concert work?
The festival tech? As for now it doesnt do anything, its likely just there now like in nighttime isle
What isle festival? Im asking for seasonal multiplayer concert hall
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
Nighttime isle is also festival tech, the same mode used as the concert hall. I was comparing the two because neither of them have a specific event and are just there to be there
How much wax does it take to get the 21st candle?
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times: (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
pls tell me it's the correct time
Here's a chart that shows it 
Daily Light Collection Progress Chart (Version 4.0) by cmo
#questions-and-help message
whens the next travelling spirit?
!ts ⤵️
The next Traveling Spirit is scheduled to arrive on <t:1726124400:F> (<t:1726124400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
ohmmmmmmmmm ty
what ts is coming?
We don't know who exactly yet but based off the hint given, people have been speculating it to be either Shushing Scholar
or Greeting Shaman 
can we have good ts for once?
Well, good is subjective, so while you may not like it, others might
tgc can't please everyone.
put some respect on the light scholars cape smh /j
they can't please ANYONE imao
can we have forgetful storyteller @ tgc :3
so we can't watch people play music?
tgc doesnt read this chat, and ts are randomly selected so please move to #general-sky-discussion for things like ts discussion 
You can, but only if theyre in the same server as you
frr we want new ones than the same old boring ts
i dont even know anything about all that, i just wanna be a silly little clown
unfortunatley theres no say in randomized ts selection. There is intervention on it in rare cases but theres nothing we can do but hope.
I KNOW RIGHT IM SO PARANOID-
they select ts randomly? I highly doubt that 
Ts rules by Tib (with dev reference) #questions-and-help message
u a mod?
I asked bc I've seen u a lot
tib is not a moderator but a very frequent helper here 
just a really cool helper 
On the odd chance they don't like the ts that was choosen, they can intervene, but that never happened before
mods have a blueish/green name, not yellow ^^ aside from that, Tib is an experienced helper here 
who?
a mini mod, I see
You can see the list of roles in the FAQ channel here #faq message 
"I see you... lokin' at my P-I-C.... zoom in... zoom out" 
why not more ppl have community shepherds role?
i had to google the lyrics 
Not up on the latest tunes :P
I mean, loads of ppl do try to be nice and helpful
Because it is TGC who make the decision, and not us 
Community Shepherds are people that are chosen by TGC for displaying kindness, maturity, and a reflection of Sky's core values
It's not just about being kind
hi where is the cozy hangout in prairie caves? for the daily
Visiting the Social Light Area - Daylight Prairie, Prairie Cave
by Clement
#questions-and-help message
sorry
thank you!!
You are welcome my friend 
@sterile fossil@glacial groveI am so glad to see both of you here. Shall we turn the SkyBot into a pizza? 
Adding to io, io and Clement's cool guides are posted daily in #seasons-events-chat

if it isn't already one... pea pizza...
unfortunately no I don't think the bot is edible enough to go on pizza 
Tib, don't make me shy, I am shy, don't make shy... 
alright thank you!! ill make sure to check that out rather than asking here next time for dailies ^^
Ask anytime, we're happy to help 
Just in case if some players are not comfortable with asking for help
peazza............
It is alright my friend, you can asked here as well. We are always here to help you. 
Hello everyone. Can someone help me with the entrance to the treehouse? No one comes :с
How do I contact sky support? My account got banned in an error and I need to submit an appeal
Players ask for in-game help in #looking-for-group-live usually but before you go there first, can you show a screenshot? I can help you write there where you need help because screenshots are allowed here, but not there 
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Thanks
Thanks, I don't understand channels yet. I need 2 players to activate, I will write to the channel that you dropped. Thanks
Good luck 🍀
for outfit suggestions do I request in outfit requests or elsewhere ?
Game suggestions shall go to #live-feedback 
ah I mean suggestions of outfits from the items I own
#outfit-requests is a place to preview your Skykid with certain existing cosmetics, it's basically screenshot requests of cosmetics combinations where players help each other to find their style or base for drawing 
If you wish to have adjustments or wishes regarding the items you own towards TGC, put it in #live-feedback 
- You can also share your closet and let people help you with picking out fits, lots of people do it

thank you both 
!herecomesthesun 
Grab your towels and chill on the water, Days of Sunlight will arrive <t:1724655600:F> and last through <t:1726210800:F>! 
More Details: 🔎 https://bit.ly/DaysofSunlight24_DISC 🌤️
What's the price of the tea set we can get from a spirit in vault 'cause im lazy to go check hehe 
does anyone know how much this cape is?
Seasonal price chart by Tea
#seasons-events-chat message
!wiki has the prices for the Remembrance Guide 
If I wanted to post an edited sky image what channel could I put it in?
#screenshots-and-videos 
If it's a meme, post it in #sky-memes
Thank you very much 🙇
will the current event tickets be converted to candles once it ends?
Nope, only seasonal candles convert 🕯️
is there an event currency to candles estimate? so if an item costs x amount of event currency it'll cost around x amount of candles
Is it only the two items that are available to purchase with the event tickets ?
How many seasonal candles do we need to complete the current season? With the pass
Are there dailies for events?
393
thank you
I don't have a number, but you could compare season and traveling spirit prices for a couple of spirits in the wiki, and get a feeling for it yourself. 
oh ok
Not in this one, everything related to the event is through tickets in the event area
Is this season going to end before shattering group goes away?
At the same time the shattering group leaves 
Noooooo😭😭I wanted to trade my seasonal candles
Does anyone know the long hair that's only on one side of the head and which spirit can i get it from?
Sounds like this one 
https://sky-children-of-the-light.fandom.com/wiki/Cackling_Cannoneer#Hair
YES OMG TYSMM 
Whoa i thought it was fainting warrior hahaha (it's not long enough ig XD)
hello, what will happen if we unfriend a friend when we're still at the same server? will i instantly turn grey in their pov?
id asssume so
same as if you blocked them
Are the items from the compassionate woman (lol I forgot the name). The female character from season pass. Are those not gonna be available once this season ended?
what will happen if i send a friend code after that?
Stretching guru location?, i got it
They can accept it as usual, no warnings nor anything. You can find more info here: Difference between block and Unfriend by Ash
#questions-and-help message 
they are permanent, yeah
Ok thanks but where do you find them after this season?
same as right now
#seasons-events-chat message by Clement and Io
alright lemme try, because i have 1 friend right now that i just friended him with candle, and now we're talking on table
Ah ok thanks
Whats going on whit shared memory bans?.im confused
Consequences of people exploiting hacked and bugged memories would be my guess
Sky Support response about using shared memory glitches
#questions-and-help message
~~oh hello
wait no this is the regular one idk why discord made it look like this was posted 5 minutes ago
~~
~~it is in funny mood these days, to me emoji reactions are mixed up occasionally ~~
same, also good morning Tib!
Did it happen to anyone? I can’t log on my ns account 😭😭I have already uninstalled and reinstalled it and it doesn’t help
This sounds really stupid but it bugs my OCD do you think this little nudge is intentional design wise or just a mistake?
hmm probably, given they belong to an hermit
You're mixing glasses with a mask, combining items can and do result in such or even bigger imperfections 
Reason: Sky has several quattro trillion cosmetics combinations (not a joke) and it's impossible to match everything together without glitching
It’s like that without the mask though
That's actually a nib from the peeled off paint on the goggles
Like the notch on the edges along the bottom
Sorry, I’m off my meds and I notice everything
It is intentional yes to give the aged feeling on the goggles
Yes that's a great point! Also Skykids are having a mask all the time, even the faceless is a mask. And also we have the fact that Sky has more than 4000 sizes.
I’ve been trying to get Max height for four years
Can someone help me 😭😭😭
But with the new inclusion of shoes it boosts my avatar to max height thankfully, as shoes make your character slightly taller
Could be a problem on Nintendo end. Try to set a different default browser, restart device and try again. 
Try to sign up on a browser or different one if you're using the Nintendo account app (i think?)
It doesn’t work 🥺
How to sign up on a browser? Should I download the Nintendo account app?
I think you could try downloading that too
Is the really low frame rate in many areas on switch caused by poor optimisation or a limitation of the hardware?
It's the limitation of the hardware combined with Sky's demand. Switch seriously throttles performance when it's not in docked mode, so try it out in docked mode to reduce them. Only certain, couple of areas do that (upon entering Sunny Forest has frame rate drops even on high end phones so that might be an exception of optimization issue) so if you experience it at a lot of places it might be your device specific issue.
Oh thanks that’s a shame, it’s just annoying because being in the aviary too long has been starting to give me headaches recently
Maybe try to set the original home as permanent home. It is very light on devices 
If it doesn't happen at first in aviary that also points to something device specific. Something might get very hot inside by processing and to keep thermals at optimal levels, your device throttles performance.
Hey everyone, I’m gonna put this boat on my head 
I am missing 25 seasonal candles, there's going to be double candle soon, am I cooked? #news message
we already are in the double seasonal light event
youre good, you can get them in less than a week
It's already a double light event which doubles the seasonal candles found in the dailies realm
Yeeah, but I mean this
Am I able to get all those 25 candles without spending any money or I am doomed?
You won't get 25 extra seasonal candles from the double event without spending money 
hmm nope
sadly the event only lats for 20 days
Ive been to the OOB where this grand piano is, can we meet the duet kids too after we finished the full season/quests?
Dang, thanks for telling me then 
5 bucks is not a lot, but eh...been having a rough time trying to play because life and all
Oob is a protected glitch but not a feature, so no guarantees you'll find them 
does TGC have an Email address?
thanks
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
That ones for sky shop 
can you still buy the aurora wing
Unfortunately it's no longer available 
aaw 😦
It can return but it's not a guarantee, there was an ENCORE, making the concerts available for everyone again and giving the chance to buy the IAPs from the season (plus some new shoes)
!ts
The next Traveling Spirit is scheduled to arrive on <t:1726124400:F> (<t:1726124400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
important to mention that the encore only happened because of the record breaking concert(s)
!specialvisit
From <t:1726470025:f> to <t:1727679595:f>, the Guide from Season of Shattering will appear in Home and the Aviary Village event shop.
The Memories of Ancient Light and Ancient Darkness will be paying a special visit to the realms!

More info 🔎: https://bit.ly/SkyPatch0265
True 
!shards
Shattering Shard Summary
LocationRealm: Vault of Knowledge
Map: Starlight Desert
Shard Colour: Black 
Reward: 200 Regular Wax
Timestamps by Zhii1. <t:1725959920:T> to <t:1725973800:T>
2. <t:1725988720:T> to <t:1726002600:T>
3. <t:1726017520:T> to <t:1726031400:T>
Shard Data by Gale#seasons-events-chat message
there is no command for shards. you can use this site by plutoy to track shards https://sky-shards.pages.dev
Thank you so much!! :D
You can see it here and bookmaked it on your browser :
https://sky-shards.pages.dev/en by Plutoy
TYSM!!
You are welcome my friend 
How many more days are left in days of sunlight?
!herecomesthesun
Grab your towels and chill on the water, Days of Sunlight will arrive <t:1724655600:F> and last through <t:1726210800:F>! 
More Details: 🔎 https://bit.ly/DaysofSunlight24_DISC 🌤️
Thank you!
You are welcome my friend 
is there a way to download and log into my beta when i transferred from android to IOS? or will i have to wait for another invite wave?
Hello, just wanted to ask how do i stop my instrument in sky from changing their tones? Like sometimes its high and sometimes low. Its really annoying since it changes mid playing
Instruments pitch depends on the background music, try disabling it 
This happens the same to me 
Omg thanks I'll try it
How do I unban my sky account

!support contact them and wait
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Thank you
If I wanted to send another report on a player, will the previous report be cancelled or still remain valid?
!ts
The next Traveling Spirit is scheduled to arrive on <t:1726124400:F> (<t:1726124400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
what happened to the zen realm at aivary?
Hello...may I know which event or TS those cosmetics r from...Cape/hat
cape - tiptoeing teabrewer (remembrance)
hat - bumbling boatswain (abyss)
Thank you...have a nice day
hi!
i want to feedback a bug on the live version where should i send it? thanks!
#report-a-live-bug here pls ^^
Why is there 5 seasonal candles for today? 
There should be 8! There is currently a double light event for both candle cakes and seasonal candles.
Ty! 
Hi! Will the compassionate cellist disappear when the season end?
it will stay, just like the duets guide ^-^
what do the colors in spirits mean?
Types of Spirits (with Glow Color) by Clement and io 
#questions-and-help message
Hi, uh... I want to understand the 'days of...' event, where I can read about this?
which one?
!herecomesthemoon 
From <t:1726470045:F> through <t:1727679563:F>, Days of Moonlight invites Sky kids to explore the starry skies of Crescent Oasis. Use the special mediation pads in Home and the Aviary Village event shop to reach the event area, where you can hang lanterns and solve riddles 🌕🏮
More Details : 🔍 https://bit.ly/SkyPatch0265
I mean the basics of 'days of' event.
Sotty if it's confusing
they are mostly annual, and contain cosmetics that can cost tickets, candles, hearts, and/or ascended candles (as well as iaps). usually there are some activities to do in the event as well
Maybe this wiki page could help you 
https://sky-children-of-the-light.fandom.com/wiki/Special_Events
Hello can somebody help me, I tried contacting support but they were not responsive.
So I bought a season pass bundle for 3 for 2 of my friends and I have gifted to one of them. I tried to gift another when she's online but the gifting season pass button doesn't appear, however it appeared for other friends (which I did not gift them). We have been friends in game since we first downloaded so it has definitely been more than 3 days and we have more than 2 levels in friendship tree. Her account is also tied to Facebook. Does anyone know why I can't gift it to her?
In addition, she does not have an existing season pass currently.
Hello, does this mean these two wouldn’t be available after the mentioned date? I wasn’t really updated with the furnitures since I just started collecting recently ><
(support can take up to a week to respond so idk how long you have waited, but just throwing it out there)
i didn't know about that, i thought it was a live chat and i waited for 30minutes...
i'm kinda new to the game by the way
the history with this is that they were priced incorrectly when they were first debuted. so when they fixed the price, they were added back to the shop rotation in addition to the already existing 4 props during those two weeks before they went back to where they were originally were in the rotation
tldr: you can still buy them. wiki is just noting what had happened in the past with them cuz it made those 2 weeks different from the norm
What happened to the opening music that used to play whenever u entered sanctuary
if i buy a prop, say i want the spice rack from the village shop - once i own it, will i be able to place it in my nest and in another shared place elsewhere in a realm as well?
ive just only started buying furniture after getting comfortable with some outfits, so i havent even messed around with shared spaces yet aside from my nest
Bro I logged in sky on my switch and it says I was banned for 13 days for using hacks or mods, I did no such thing I'm trying to find Sky's help center but there's nothing abt someone using my account on there and I'm trying not to cry rn 😭 I'm so mad and I tride to change my password it wouldn't let me, so now I'm banned 😔
no worries! i am unfamiliar with in-game support tickets since i much prefer just emailing them, but you should get a notification in game when you get a response.
on a side note, the season ends very very soon. if your friend has not been playing since near the beginning of the season, it is not worth gifted them the pass. they would not have time to get all the cosmetics and ultimate gifts. it would be worth the money more if you waited until the next season to give them a pass, so they can utilize it to the fullest and get everything that comes with a pass. just a tip!
yes. using it in your nest or a shared space does not prevent you from using it anywhere else
ok great. so i can permanently place it in my nest, then go out into the world and build a shared space with it as well
!support email support and discuss it with them. there is nothing that we, as players, can help you with
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
understood! i'll email them when i have time, thank you for your help
I've noticed the oddest thing, is it a bug? A single friend on my constellation won't stay lit
nothing
im here right now and it's working just fine
yeah lots of people are dealing with this bug rn, myself included
There was a bug where a few specific friends wouldn’t stay lit, but it’s also possible that friend removed you from their constellation. Unfortunately there isn’t any way to know which one 
do seasonal hearts turn into regular hearts after the season ends?
The special case that's listed in the image happened to make up for a mistake in their prices when they first were available. They will be available to buy at their intended price during their rotation in the store, they were not limited. :))
im sorry last question - what about the grand piano. can i place it in nest and also take it with me on my back
Hello, how do i burn the big dead plants?
yes, it's a prop like the others
Friends are often needed to burn those unfortunately, so either ask for help or hope another player will come by and lend a hand 
Oh naurr
Okay, thank you.
how many sizes does resize potion spell have?
At least 4000 according to devs 
.. okay thank you!
is there red shards today
Is there any other way to hit both notes on an instrument simultaneously? My phone is too small to get the notes right 💀
You can bookmark this shard website by Plutoy to know when, what color and where anytime: https://sky-shards.pages.dev/
Shard-data for <t:1725988181:d>:
⚫ black shards ⚫ fall in the starlight desert in Vault of Knowledge. Reward: 200 wax.
- <t:1725959919:t> - <t:1725973799:t> (lands <t:1725959919:R>)
- <t:1725988719:t> - <t:1726002599:t> (lands <t:1725988719:R>)
- <t:1726017519:t> - <t:1726031399:t> (lands <t:1726017519:R>)
The next 🔴 red 🔴 shard will fall <t:1726238920:R> (at <t:1726238920:t>) in village of dreams in Valley (reward: 2.5 AC).
Thankyou all and hello Tib
Where is this from
The cape, the hammock
.... or the window you mean? 
the hammock is from scaredy cadet from assembly if that's what you are asking about
I'd guess the Location
Sorry I mean the hammock
But the hammock looks different than normal no?
no
same as always?
Is the rainbow In daylight bugged
IDK THE ONES IN THE TREEHIUSE LOOK DIFFERENT
MAYBE CUZ UTS RAINING??
they look more grey??
Where is it 😭😭
if you are only referring to color, that can change a lot depending on lighting/location
Probably because they are permanent decorations not Skykid closet hammock. Also ambient light matters a lot
I see!! I also have never noticed those dangling pieces so I guess I was confused
hi Noraaaa 🐐 
Wait nvm it appeared now
tibby<333
!ts
The next Traveling Spirit is scheduled to arrive on <t:1726124400:F> (<t:1726124400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
did the last seasonal quest drop yesterday?
in the stadium or arena or whatever with aurora, how can i get this emote / dance?
i NEED it. it looks so cute
Unfortunately it was Encore Event exclusive and not available
WHAT
sadly, this one is not available again anymore. it was from aurora encore concert

We can always hope for a second encore concert next year 
nearly unacceptable
Where do i find ubers after eden? Like which chat?
I get them in return! They just don't stay lit but now I know it's a bug
If you’re receiving light then you’re absolutely correct, definitely a bug then! It fixed itself for me after a few days, but in the meantime I’d recommend reporting it 
if u get 16 candles, how many more wax would you need for 20 ?
Someone mind explaining?
!specialvisit prolly talking abt this ?
From <t:1726470025:f> to <t:1727679595:f>, the Guide from Season of Shattering will appear in Home and the Aviary Village event shop.
The Memories of Ancient Light and Ancient Darkness will be paying a special visit to the realms!

More info 🔎: https://bit.ly/SkyPatch0265
So today I finally got 200 candles and suddenly when I was at the days of sunlight I suddenly got more like Idk what to call them like cards? And I randomly lost like 50 candles
To me, this happens when I don't have a stable connection to the game servers. Today, I'm experiencing this and a lot of other issues because I can't get a stable connection.
Is this intended or a bug? Although I actually like how it looks if it’s all black. I haven’t tested yet if the black color remains if I actually tried it on after tapping a broken elder mask.
Definitely looks like a bug, I don’t think the mask is supposed to look like that (I know the crown DEFINITELY doesn’t look like that)
Got it, will make a report rn, thank you! 

It’s all listed here 
All About Chevrons (by Art) 
#questions-and-help message
How to do the pleaful parent spirit ?
do you mean, you bought event tickets?
I didn't,they basically just appeared and the next thing I knew my candles we're basically gone
do you have a video by any chance?
Noo I'm sorry it was on my switch
its a lil hard to do solo, I recommend you to ask in #looking-for-group-live for some help with it since the krills are pain, remember to take your time and be careful, try seeing which way the krills go to dodge them, good luck 
hmm you can long press screenshot button to get the last 30 sec as video if anything like that happens ever again. Doesn't sound normal
Oo I do have a friend waiting
I just saw someone share a guide on it
I know how to do it I just can't put it on my phone anymore for some reason, but I'll see if anything happens next time
So can someone share that guide again ?
This is gonna sound a little silly, but do you play on any other consoles aside from the Switch? Or do you play on Switch exclusively?
you can also replay it in the gallery on switch and film that with phone if sending it to phone doesn't work
Pleaful parent relive guide by Ginko
#seasons-events-chat message ( its a lil old so some parts of wasteland have changed since then, be careful)
Okayy thank youu
wnat how?
I got stuck here too, but it unstuck me when I interacted with the Cellist onstage. Dunno if that is the case for everyone or not
i cannot interact with anyting :S
Is there a known issue where if you open the door to eden the screen goes dark and it reloads you into aviary??????????
That was so weird
It was like a cutscene was gonna start but then everything just went dark and quiet and I ended up in aviary???

Just to let everyone know, there will be 2 Red Shard Days while the TS (Shushing Light Scholar) visits
One on Friday in Village of Dreams
And one on Sunday in Jellyfish Cove
seriously anyone knows what to do? T.T
enter aviary and pick up spirits there to watch the concert
o_O? what spirits?
just exit the concert hall, then a cutscene in aviary will show you who and where to pick them up ^^
no, that sounds very wrong, please report it as bug
i got the cutscene but none of the spirits are there :S
in aviary?
yes
you need to leave the concert hall and enter aviary
hmm that's strange then. try to start the quest again inside the hall, then go out again
this is so frustrating, i started this like fifth time now and only now the spirits appeard to me T.T
seriously before then they where none to be seen
did you try restarting the game and device?
if it still doesn't work, report as bug please
nope but its seems to be working now
hello, just passing my friend's question here. My friend accidentally relived 1 statue inside PnR, can he still get out without losing all wl?
Hi Gremio ^-^
hello katkatkatkat
please bare with my always weird questions hahahah
no idea rn, I think the escaping stormlock tricks are only for when you didn't save any?
I see Christian typing, he might know ^^
btw how many spirits i have to gether?
no worries, they're not weird at all
Where can i buy sky soap whats happening to my friend
Unfortunately, once they give a WL to a Statue, they can no longer get out, and will have to complete PnR
aw, poor thing. my friend now have to lose all his wl then hahah. it's midnight here so he said he just gonna open it tomorrow afternoom and give up all his wl if he can't find a solution
He's being initiated
aw sad, thanks for answering christian the sunlight shard
please lemme know if someone able to find a solution, even it's a hard solution XD
there isn't one.
what christian said is the truth
you can all the way skip to orbit, and save all your/your friend's wl
To reach orbit they have to lose all their wl, that's not saving anything
do rocket with your friend like 2-3minutes (or you can just do 30ish seconds horizontal rocket) aiming outside the area, and do groundwarp/ you can just wait til you land in the bright child place
what im missing?
Hey will the cello and hair piece still be available after the season ends? Idk if I got 285 candles left
Tap on your sky kid and follow the blue star to the last spirit. You're missing one dude
they didn't say they were in eden with their friend. they said they were passing along their friend's question
thanks you ^^
Anxious Angler iirc is their name 
yep if they want, they can join their friend to save them
actually just dm me, i can help you and your friend
Is anyone having issues playing sky on switch? My game just crashed/closed before even loading in. I have the latest update too
Is there anything we suppose to buy with leftover summer icecream tickets?
working fine on my end
no. if you got the pants and prop, there isn't anything else to do, nor bother collecting them
This is what I see. It popped up thrice
anyone selling season passes and paid items for cheap? i want the upcoming paid items but they are pricey in my currency
This is not allowed here as per #rules , kindly delete your message
It's from the water prophet from season of prophecy, it will return as a TS eventually 
do season never come back like no rerun banner at all?
the spirits will comeback as travelling spirits sometime in the future, but the season itself does not comeback
So there seems to be accidental bans happening to quite a lot of players today 
Seasons never return. The items from spirits come back when they return as traveling ones (pass-locked included, only exception is the ultimate gifts) and the questline stays behind for all players to enjoy
so i can still get the anubis mask?? if i wait
the anubis mask was an ultimate item, ultimate items dont comeback ( ultimate items are the items the season guide has that cost seasonal hearts )
:(((( sad kinda lost all my motivation ;.;;;;;
Hm, reports are manually reviewed, so it being an accident is unlikely. Perhaps the player had a misunderstanding on the ToS. However if they truly did nothing wrong they can contact support to appeal their ban, since mistakes can happen.
Anybody know where the 6th ticket is? I cant find it anywhere 😔
There's a lot of people mentioning it occurring today if you simply search disc and personally my friend hasn't played in over a month and returned to a 2 week ban same as others have reported today
Can people still enter sky beta?
have you done any activities in the event area ?, like playing with the spirit or jumping from the tall thingy, that gives a ticket
No until a new beta invite wave. Read #beta-faq
Yeah, all I'm saying is some of those players who claim they did not break ToS possibly broke it without realizing. (Or they could be dishonest, though I try to assume the best that they simply misunderstood.)
do they notify here?
thank you!
Yes i have done the events but is there any ticket thats particularly hidden because i am still missing it 💔
Grab the beta invite role (in that same channel) and you’ll be pinged once there is a new invite wave 
thank you!
days of sunlight ticket location by kion ( 10/9/2024 ) : #questions-and-help message
Is this weeks ts a repeat?
Yes, last visit was 2022
Ty🫶
Where does the seasonal spirit go after the last quest? Can't find it in the concert hall😕
Backstage, the room past where the mannequins are
is there any preview of the scholar ts items ?
Cape Preview by Tyome
#seasons-events-chat message
Spirit Cosplay by Tyome
#seasons-events-chat message
aah that makes sense, how can i join my friend tho?
Hello, looking for a way to bypass the reset barrier to get to an oob of old forest beginning which you previously could access easily (before they added a barrier 😔🚧)
where can i find the survey? it popped up but i misclicked
tell your friend to close the game (which I'm sure he already did), open it again and he will spawn at home with all portal closed. And you can simply join him via cons. Offer him a hand, and you can drag him inside PnR again. Now you will be in the same server with your friend
you'll have to wait for it to appear again i'm afraid
which survey is it? if it’s about the meditation shrine daily quests then you can also do them through a link shared in the news channel #news message 
!ts
The next Traveling Spirit is scheduled to arrive on <t:1726124400:F> (<t:1726124400:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
aha! great that works tysm, now we just need to go oob 
Something happened to piggyback? From siting on shoulder to siting on head O-O
Hello, if someone blocked me, will they still be shown on my friends' constellation?
Do shattering events happen at the same time? Like I know they happen on different days but what I mean is like does it always happen at, for example, 2pm, like is it always the same times no matter what day
they'll still be in your constellation, but you will never see them online and their outfit won't change from the time they blocked you
Is it possible to connect my pc account with my phone? So i could switch the device sometimes?
You can use steam
got so confused with the grammar sorry for the confusing reactions oh my
no it’s not always on the same time 
Ah ok thank you!
There are 5 different times, depending on the day of month. On even days (black shards) are two different times (reset + 1:58, reset + 2:18) rotating, and on odd days (red shards) are three different times (reset + 7:48, reset + 2:28, reset + 3:38) rotating
How does that work? Just installing it on my phone?
Why don't they just disappear? It is annoying to see all the stars for players who will never be able to send me lights. So I'm not sure who is on hiatus and who blocked me to block them back lol. Was this suggested to TGC before?
yep! downloading sky on your phone and at the starting screen you select for the "sign in method" steam, log in and just tap play then enjoy sky on your phone
Ty!
oooo nice we're now in the bright child place, we were waiting like 2 minutes to land and seems like it works! tysm

Feel free to express your ideas about the feature in #live-feedback . 
Hello , could anyone help me with aurora concert ? I sadly dont have the cape and do not know anyone who own it :(!
i low-key agree with your side lol
but I suppose they had a reason for making it that way, maybe to minimize drama or hurt feelings
try asking in #looking-for-group-live 
Thank you !
i believe tgc has stated before (would have to look tho but i believe smth along those lines) that blocking should be safe for you. meaning that if you block someone they shouldnt be outright be able to see that you blocked them since they might do smth be that drama or so. its sometimes just better to do it without them knowing.
I don't get how it could be dangerous. What will they do?
where is the rainbow in prairie???
a lot of people have different experiences with other people 
blocking someone who you may had added to another plataform could make drama and be dangerous depending on the person since some people respond badly to those things
Ok, thank you
. I will try to clean my constellation.
prairie caves, the left path in the first area
#seasons-events-chat message by io and clement
Blocking them everywhere should solve the problem.
not really, but im not gonna talk abt it here lol
How to make the little photo thing in #outfit-requests
The photo template is pinned first thing in #outfit-requests channel
if thats what you meant
Tysm last time I went looking for it, it wasn't there
Nws, discord sometimes loads slow x3
you can also go to https://sky-planner.com/outfit-request/request ( by silverfeelin ), select the items you want, then copy the image here ( you can select small or big icons )
How do we check times for grandma, geyser, turtle, etc?
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
put !...when 
!geyserwhen !grandmawhen and !turtlewhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>
