#questions-and-help
1 messages · Page 531 of 1
If it's a trail spell it was probably this one.
trail spells dont give you that many sparkles afaik, its likely an event specific spell that doesnt trigger always (kinda like the rainbow glow effect duirng doc)
This is the spell
thats specifically for the trails you leave when you jump or fly
the flair spell ive seen my friends get from drinking lemonade
Just gotta keep chugging lemonade until it happens then xD
How do you get the beta for iOS? I think I’m too slow to understand
check #beta-faq and wait for an invite wave (its only when they need more testers so nobody knows when itll be)
why sometimes i open the game i got the season cutscene again?
bc game currently broke rn. A few resets and it should be okay again
theres currently a server issue going on that halts progress. Recommend what sung said and to restart until its fixed
Traveling Spirit #121 Location
Date : <t:1724914800:F> to <t:1725260340:F> (Arrive : <t:1724914800:R>)
Season: Prophecy 
Spirit: Prophet of Earth
Location: Isle of Dawn, Cave of Prophecies
Cosmetics: Upgraded Emote, Mask, Cape, Hair, New Shared Space Prop
Number of Visits: 2 (kindly note that the first bugged visit is not counted)
don't do it
may i ask why?
Finally ran into the aviary intro quest bug
The only option is to go thru the quest right?
Best fix is to keep restarting the game until its fixed
i've taken everybody's advice today re-logged on several times and cannot get past. The opening scene play keeps reappearing. no matter what I do you can't play the game purchase anything if you can get that close to it I guess go for it. i'm really sorry I bought the past three days ago. Maybe I broke the game doing that.
Oh rlly? So I don't light the spirit to start the quest?
BARE STILL MAD. and it's only because I love this game so much.
Like I said, if you can login go for it
You can but for most people its fixed itself (somewhat) when restarting the game a few times
Alright, thx!
Is Citadel the place in triumph with the circling gold rings?
Yes! And additonal nerd funfact, theyre called armillary spheres 
!aurourawhen
!concertwhen
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
Thank you so much! And don’t mind me asking a bazillion questions 😔
Youre all good, thats what the channels for after all 
I cannot access the survey provided in #news message
, as I get this white screen instead 
it looks like the survey/website is banned in your country?
strange though
Nothing strange
Two words: I'm Russian
yeah thatll do it
Is whiplash of spirits have a home in Avery and new season boat just slings you around .. 🤔 a known bug
ive heard of the boat getting stuck but not flinging you around persay
do you happen to have a recording?
Welp, I guess I gotta try to use a workaround then 
Sadly not, it like shows spirits getting a home after completing their quest then a boat seen to the new season area then blank land then hearing flinging wind sounds like flying then spirit bowing bringing the piano out at home 🤔
could it be that youre just talking about the season quest? Or is it very obviously buggy behaviour
Yeah I take it as buggy behavior, restarted the app now portals not showing opening....
Every now and then I've been at the eight player puzzle (before activating it) and I notice the indicators for players who are at the surface already. Is it possible I server merged with players who had already activated the puzzle or is that not possible?
yes it is possible, it happens a lot to me 
most likely its people who chibi fell or rocketed outwards, afaik its like how the game handles before/after doing a temples meditation (treating them as seperate locations)
thats caused by a server issue (portal thing) best to keep restarting until that fixes itself. As for the duets bug, best to put that in #report-a-live-bug
Thank you 😊 after second try it fixed everything.. but wasn't just the duets it was like the whole averiey season of spirits getting homes showed up in flicker cutscenes .. when I first opened sky today..second time it was the portal bug 😔 but I make one if I remember
I think it's the autism in me but how the heck do u finish the music note for the latest season quest, is there a tutorial?😭I tried many times but still failed..my none musician self is so bad at this 😔
not really a tutorial, but best way to practice it is by using the cello and music sheet from this season and pracitcing at a slower speed. Best thing to keep in mind is to hit the notes when the white squares hit the outside of the box and to hold notes that have circles appearring around them
Yeah I making report ran into another bug just now .
Wait I’m just finding out that we have to hold notes in some sheets?
only in the duets sheet afaik and only with fermata instruments (cello, mellow guitar, auroras voice, violin, triumph saxophone)
I'm gonna try thank you
if an instrument has a fermata (the little symbol) then it can sustain notes, and some music sheets (or just the duets one) has a circle around notes that you hold
Oooh alright (sorry I pinged you by accident)
I did the workaround, but it seems like question 10 is broken and thus I cannot proceed
Petition to map it like a normal rhythm game to make it easier for ppl like me, I have a hard time understanding /j

hi! do you guys know if unfriending someone removes me from their constellation aswell??
i believe it doesnt, youll just always appear as offline. Though i myself havent tested around yet
ohh okay, what about blocking ?
same thing
alright thank you !!
Can we get this cape? Its so prettyyyy
the one on the spirit? Yes from Scolding student
once they return as a ts
Okay thank you 🥰
If you mean the one on yourself you can get it for 15usd in the candle shop
I don't think that "always shown as offline" is the best way of doing it.
How do you supposed to know if someone in your friend constellation had unfriended / blocked you for good so you can do the same VS them just taking a break from Sky and not being online for a long time if both stay in your constellation? 
What are the odds of actually encoutering them in-game and figuring out that they unfriended/blocked you?
that actually did happen to me once but best to put it in #live-feedback
Where can I get daily quest help
at old home or aviarys cafe. Keep in mind theyll be quite buggy with current server issues
#seasons-events-chat message
This shows all locations, even has pictures.
I figured that out, I just don’t know where the spirit is
Isn’t there a term I can search to get the full daily quest route?
Are servers fixed yet?
Still the same even after 12 hrs eh 
please add credit when reposting/linking guides, this is by io 
The source is within the link though of who posted it, it's basically the same thing as giving credit. Not trying to fight this, just odd. I'll add the name next time though.
Thank u
you can search from: sky.io in #seasons-events-chat , he posts quest guides every day
It's for the principle ig
It makes it easier to find resources by looking up names and is a general ettiquette of respect in this channel
reasoning by alexdolly #questions-and-help message
what does the summer lantern do?
Just odd because it's not like I'm claiming I made it and posting the link is still giving credit. But again I'll add the name too next time.
it can recharge friends and you can hold it out, its more for fun than anything
I was thinking like you before, but yeah I get why it's better to name the source
There’s lots of props that recharge your light, but what one is the fastest?
does it light up the area?
i believe the brazier from fire prophet? could be wrong though
It's mostly all the same iirc correct me if I'm wrong
Isn't is the same as the big pot no?
some do recharge faster and slower, for example the assembly brazier is a LOT slower than others 
id have to double check, i belive someone made a list hold on
Ahhh okok, I know that the small pot from the tree spirit cons is slower yea
Fire prop recharge speeds comparison video by Emma:
#questions-and-help message
Prop Recharge Speed Comparisons by Syuan
https://cdn.discordapp.com/attachments/618891214527266846/1071786830732738590/IMG_20230204_212332_854.jpg
Ty!!
how is it that some are having crazy bugs while others are fine? i have no issues at all but my friend has missing things and keeps getting server errors
i dont get how its possible for them to have a server error but not me, when we're in the same server
(disclaimer, i know nobody here is a dev, im just looking for ideas i guess)
Its somewhat a matter of luck, if your friend restarts their game enough times they wont have many issues either eventually. Server issues have been going crazy
what is the prop that looks like someone holding a sword?
This + in my experience since I "fixed" my game yesterday I don't have anymore problems of missing portals and aviary reset
interesting
i told them they should do that but they didnt and just kept complaining instead
The torch? Thatd be from marching adventurer (ts) 
what is the circled one
Yup thats the torch from marching adventurer 
torch, but placed like that to get easier/faster recharge
then what is the one in the bottom left?
also torch, but didnt stand near the fire
also torched but like gale said, just placed upright
ohhh i see, the orientation matters
How do the popsicle tickets work? Do I have to complete a task or do they come in intervals?
4 can be found around the area every day, and for the other 2 youll have to paritcipate in some kind of activity
You have 4 available on a specific rotation every day + 2 after completing activities
Got it thank you!
I was a little confused cus some were there then I played tag and more came xD
Hi QnH
I don't often ask but, does anyone know what happened here? I was walking in home and suddenly my sky kid used this emote 
Does the Days of Feast snowboard make you slide down faster? Or make a difference at all?
that happened to me too, it's some sort of weird bug haha
when someone else uses the lawn chairs (near the guide in home) it makes everyone else do the bubbles and lay down emotes
you can honk to interrupt it
We actually dont fully know, if it does make a difference its only minor. In my own testing i found it potentially boosts momentum of jumps
Imagine if that could happen in eden
this is the correct answer. it can happen in the elevated clearing map too as there are some of the same lawn chairs there
iirc it did this last year too
so a similar bug to the butterfly/stomp animations in prairie and forest cave? 
The items, the headband tiara and cello from the compassionate cellist will stay ir be gone?
theyll stay
that little floating ring thing, does it drift in water when you're laying on it?
Why are there red candles on top of the Daylight Prairie temple?
Where is tournament torch
this is an older guide
It shall be updated
as a secret treat
For those insane enough to farm 21.5 candles everyday
where?
Top of the daylight praire temple
Has this TS ever come back before?
where the wl is? the upper one
yes, during a group visit back in early 2023
Does anyone have a photo of the relationship tree?
The group visit was actually the second visit 
Is it better to invest more into a singular ts than the group
TS info compiled by Kosmo
#questions-and-help message
(Prices subject to change)
wasnt the other visit bugged?
Considering i know the group will come as opposed to not knowing when the ts will come again
entirely depends on you and if you like the cosmetics of the ts or the group ts more. We also dont know when the group ts will return so 
~~also i just realized the cake
happy birthday ash
~~
What’s your favorite thing to do at the party?
Earth prophet had 3 visits, once as proper TS (Feb 2022), once bugged (Jan 2022) and the third is the group visit (May 2023)
Such a commodity
oooo alright, thank you
any idea why the wiki doesnt list the proper one?
The bugged visit was supposed to be saluting protector. 
How many ts appear a year
it does though? both visits, plus the error (and this one was added)
52 weeks in the year, one every 2 weeks = 52/2 = 26 TS a year
~~i could swear that wasnt there before
~~ welp suppose mandela effect struck me, ty 
26 id say, but it isnt counting group visits
It does for me 
Earth was also the first prophecy TS to bring the sticker prop and made a lot of us confused.
https://sky-children-of-the-light.fandom.com/wiki/Prophet_of_Earth#Traveling_Spirit
hello !!! gn, does someone know when was the last time this spirit came as ts? i need the lvl 3 !!
According to my calculations then, if i wasn't as lazy I'd have at least 50 excess candles every 2 weeks

boogie kid last came march 2 2023 
thank you! guess it will take around a year more to come again
How many ts are currently in the game, total
i think eligible is up to deer now? since nesting ended
so 95~ or something

64 have visited so far if i calculated right “caclulate“ counted
So many years until one can have everything
Depends on when the person joined
At the beginning of the season of nesting 
Does anyone know if the wax in the days of sunlight event has a cap like geyser/grandma ? :]
it does, i believe it even caps at the same amount (1000, cmiiw)
Pretty long then
It took me close to 3 years to meet every TS.
ah thank you 
How many candles is about the safe amount to start spending them on constellations
Or anything other than ts
theres never a safe amount i personally just spend them every now and then, never a lot but soemtimes a little bit to go towards a completed constellation. Mostly when its a ts i can skip
I happen to sometimes pretend i dont like the ts but i want the 100% no iap completion
hey chat is it supposed to be raining in the hub for the rainforest now? did an update today or last night happen? 🤔
someones reported something like this before, def not intentional though no
im not sure what the cause was but its a glitch you can pull off intentionally, though im not sure why it can happen on its own
i await a day when a bug makes rocks of eden rain in the forest
all i did was enter the rainforest lol was gonna do dailies. its not so much an issue for me thankfully
You can try doing some math maybe, calculating the average cost of ts cosmetics to balance out costs of constellations
I assumed someone did that already
You can check the ts list on the wiki and play funny math for a couple hours
average ts price can range from 100-200, max ts price up until this point has been dancing performer at 251
i used to keep 150 candles aside for TS at all times but that was before skyflation.
TS so far is from 77-251 with an average of 156~ candles
me afraid of dipping below 700
whos the lowest ts? 
nodding muralist 
awegawjeqbbgwehqgwejhg why does it not complete ahwbejwehbjqhwbewkjwebew
Is your pfp tomo from mob psycho?
You need higher accuracy
Does that take knto account the amount of ts with the low and high end
How do i become buff like Al
theres 4 that are below 100 and 12 above 200 (idk how averages work its just what excel tells me /lh), but generally 200 is a safe amount to save for TS since you can get 80 before they leave during their visit
like someone's gonna want to farm all 80
say "i wish to be a buff moth" if you mean the emoji 
as someone who crs 20 every day since new years i take that personally /j 
game center login still not fixed?
assuming you meant to spell tome, yes
Hi! how do i actually help the jellyfish in days of sunlight? i have one following me which is cute but i need to cr
Game Center log in is working for me, you can double check your connection and restart both the game and your device and try again 
Hi game impossible to enter not even in home
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
????
Guys is there a way to bring back wings u lose to krill? Or they just gone for ever?
They appear in a wl spot, unless you lost a wl from orbit, then you have to go back to orbit
What's wl spot? Also where is orbit?
If ye dunno where orbit is ye dun have to worry about it, a wl spot is simply one lf those bright dudes that give you wl, you can view the map for glowing yellow dots to see where a wl is available to collect
Ooooh !! So I can still get them and they aren't lost? Good ToT
You can't permanently lose wl (not to my knowledge)
I thought like they are lost and I have to go Eden to get em back from the location I got them
If you lose WL that you’ve previously collected in the world of Sky, you’re free to pick them up where you found them, no Eden required. 
But if you haven’t collected ANY WL yet and you lose wing buffs instead, then you need to recollect those by running Eden again 
When losing WL from your wings, you either:
- lose a map WL, until you collect it again in one of their original places which is randomly chosen, or
- lose a wing buff, until you go to Eden aka Orbit again to get it back (only if you have ascended spirits, and only after losing all map WL)
u may need to use map shrine to locate your lost winged light
Okay!!! Thank u for clarifying ... Even though I don't know what wings buffs are but I meant the wings I get from maps
Buffs are from leveling spirits
Yeah those can be found again without going to Eden
Ooooh!!! I got it now, I lost the ones I got through map so I'm good, thx guys I hope u have a wonderful day ❤
it is just me or isle wl indicator is bugged again?
With all that's happening rn I'd think everything is bugged
It only temporarily appeared to be fixed upon updating the game, but it's still bugged
Just a question, is your character named Ruby by chance?
i see cuz i remember yesterday i alrd collected all of them and theres none left after look back at map shrine..
after do wl run at prairie i thought i miss a wl at isle..
If the bugged indicator is gone from the map, you successfully collected the bugged winged light! You now have +1 more wings than everyone else! 
But you’ll lose it again when you make an Eden run and then your map will be bugged again 
(late reply) thank u it's working. i used mobile data (my wifi have connection issues) 
To anyone who plays sky on PC
How do I fix this 
anyone else stuck on the loading screen?
What's the name of the next TS?
@cedar sleet Game Center login (for live) appears to be not working for some people rn.
Maybe restarting several times can fix it if it's due to the current server instabilities, or try a different login method
prophet of earth
Could you try launching manually? Via folders/clicking on the application/.exe file
Have you checked if your PC has avx2?
How to check for avx2 by lulu: #pc-questions message
may check at task manager if the game is alrd running
end process and try open sky again
Tyty guys. I'm gonna try all those suggestions out
That could be due to current server instabilities. Restarting several times until it works could help





Ok I entered with steam but why Game Center is a problem for TGC?
Looks like Apple's Game Center servers had an outage earlier today, that plus the current server instability in Sky could cause problems logging in 
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
One hour later/earlier
oh I’m cooked
alright, thank you
Cryinggggggg it doesn't support it
I have this one friend who I keep lighting but for some reason it goes back to unlit. I am very confused as to why this is and it’s only this one specific person 
Hello I come with a question! This symbol here, does it mean that it was part of the season pass? And if so, will it be available for normal candles when it arrives as a travelling spirit?
I know it says 44 candles I was just wondering if it was anything extra to worry abt
yes and yes
That is what traveling spirits do, they make season-pass-exclusive items free to everyone.
Edit: Aw, thanks. :D
I have that with one friend as well, idk what causes it but I don't seem to be blocked at least
hey! when is days of moonlight i think it was? something with a m
Days of Moonlight runs from 9/16-9/29
It's a bug right now, I believe it existed before the server chaos started. You can report it if you'd like
#report-a-live-bug
It even existed since last year if I'm not mistaken
Does shattering comeback next year ?
!specialvisit
From <t:1726470025:f> to <t:1727679595:f>, the Guide from Season of Shattering will appear in Home and the Aviary Village event shop.
The Memories of Ancient Light and Ancient Darkness will be paying a special visit to the realms!

More info 🔎: https://bit.ly/SkyPatch0265
Cause the ts so expensive and I would use all my candles for it yes I do daily candle run but events and ts got it all I used to have 470 now 210 ts is 211 candles I would have 0 candles which makes me sad that I’ll miss out shattering
For shattering you technically still have over a month to collect candles (20c/day = 600c)
If you seek opinions on what to do, I think asking in #general-sky-discussion or #cozy-sky-discussion might help
Can anyone recommend a newer phone that runs sky in 60 fps 😭
While the shattering group visit isn’t an annual thing, all the shattering spirts count as traveling spirits, which means they will return eventually! 
Ohh so they are ts ? Which means they come back separately? Next year
I’m sorry I’m personally not very tech-savvy so I don’t think I can give you a good recommendation. Perhaps you can try #android-questions ? They are more familiar with the tech side of Sky. But feel free to ask again here later when there are more helpers! Sorry I couldn’t help you more 
I’m thinking of skipping the ts and focus on what I can get from season of shattering but moonmin will come too I’m like shock
They aren’t guaranteed to come next year, but they will come eventually!
If I buy up to the cape on this traveling spirit (I have almost 200 candles) do yall think I'll be able to get enough candles before the shattering spirit (i only really want items from one of the spirits), assuming the servers work properly til then? I usually get 20 a day. I think I'll be able to, but what do you guys think?
(Also remember that your extra seasonal candles will convert into regular candles!)
If you'd like you can make some #outfit-requests to see which cosmetics you like! It is my recommendation to pick and choose only the items you really love to avoid burnout.
good luck!
20 a day makes 600+ until the shattering spirits leave
Nice! Thank you!
Anyone know if ||the lil cave where you free the jellyfish is bugged?? I freed the jellyfish from under the rock but it won't show me a hand sign to unblock the cave entrance || spoilers//jellyfish
But he said his going to buy until the cape he has 200
I have the same amount of candles too
I think the events change every day, yesterday was ||free them from the cave||, today is ||free it from the rock||
That depends on the shattering spirit prices, of which we don’t have any clue what they will cost.
If you consider what is the possible highest price for all the spirits combined (taking past traveling spirit prices into account), that would amount to 799 candles. If you grind every day this month until they leave, that’s 600 candles. If you skip out from the traveling spirit entirely, then you will almost for sure have enough to get everything. But you’ll be taking a risk buying stuff from traveling spirit.
But of course this is an upper bound estimate so the spirits will likely cost much less. So use your own judgement 
ahhhh okay thank you!!
Wait wait wait it’s a season right ? Shattering so you’ll need seasonal candles for it ?
whats the command for aurora concert?
!concertwhen
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
I couldn't find the daily spirit today, and couldn't find the dailys in #seasons-events-chat so imma try to see if someone asked this before here, and see if someone will beat me to finding it ahhah
Hm? It is a group of traveling spirits from the season, seasons don't rerun... Maybe I misunderstand what you're saying.. 
From io and clement - relive Provoking Performer #seasons-events-chat message
Red shards keep falling on me as I give my light away, crawlin’ along the rubble I get a feelin’ that I should’ve brought some friends along 
I don't like the manta and jellyfish items. The krill ones are okay. But I only really want all the stuff from the dark plant spirit. But thank you for letting me know how much they could be altogether.
This is already helpful enough so thank you! I forgot that channel existed 
Omg love you so much (platonicly) 
It's a traveling spirit group.
No traveling spirits are PAST seasonal spirits, when they return as traveling spirits then their items cost real candles
Traveling Spirit Guide by Kosmo 
#questions-and-help message
Wait they said season of shattering right and seasonal candles 🕯️ are used to purchase during a season?
Grab your towels and chill on the water, Days of Sunlight will arrive <t:1724655600:F> and last through <t:1725865140:F>! 
More Details: 🔎 https://bit.ly/DaysofSunlight24_DISC 🌤️
No problems at all! If you want a more thorough breakdown of how I calculated that, with the prices divided between the items by category, you can use this guide! It can help you take away the candles from the items you don’t plan on purchasing! (But keep in mind this is purely an estimate so take it with a grain of salt)
Estimated Upper-Bound Prices for Shattering Group Visit by Cat 
#seasons-events-chat message
what.
Traveling spirit name for this week?
I meant in the season of shattering we would use seasonal candle for it right ?
During a season? Yes you use season candles. But this is not a return of the season. They are traveling spirits, past seasonal spirits
These traveling spirits were first introduced during the season of shattering, but when past seasonal spirits return to the realm of Sky after their season, they cost regular candles!
Earth Prophet! 
Earth Prophet Information by Kosmo 
#questions-and-help message
Yes, season candles are used to purchase only in that season. When they return as traveling spirits, the seasonal candles are not required.
Thank god
Someone provided the right answer everyone else got me confused
So I can use my candles for this ts
What should I do if I bought a head decoration, but they didn't give it to me even after some time? At first Sky said that the purchase was being processed and I needed to wait, now it says that I didn't buy it at all. But my friend got this decoration for free, without even knowing about it! Translator used
Did you:
- try restoring the purchase in the iap shop
- check to see if the item is listed for free in the iap shop?
Thanks for the help guys
pop quiz: what's Skybot's favorite expression in Sky?
is there a trail up prarie mountain to the peak without flying
If I just use seasonal candles then it won’t be a problem in season of shattering
That really burned me out in cr thinking I would use regular candles for it
These questions are better suited for #general-sky-discussion
/j
~~I mean technically it’s a question?
~~
!ts
The next Traveling Spirit is scheduled to arrive on <t:1724914800:F> (<t:1724914800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Tomorrow!?
Not that I can think of, the part at the very top is especially steep. At the very least I’m fairly certain that getting that WL is impossible without flying
aw okay, thank you!
Little over 27 hours! 
I don't think so, but you can try staying close to the clouds when flying up, or get above the waterfall first
Yes, i tried.
- When i click "restore purchases" nothing happens.
- The store i bought the item from shows the item as paid as if i didn't buy it at all. it worked with the season pass when i got it for free
oh okay ty :)
Did you try restarting your game after clicking “restore purchases”?
Umm, are you talking about the shattering group still?
You will need regular candles. It is not a season.
are y'all having video processing lag when entering the forest clearing or is that just an issue with my phone?
Regular candles ? When it’s a season ?
Are you talking about the area grandma is at or the area behind the temple? Because elevated clearing (grandma area) is incredibly laggy because of the event happening there 
I’m confused again
The season is a past season, the spirits Ancient Light and Darkness come back as returning spirits (group visit)
i have never seen this many stuff in a server before
I tried it but nothing changed
The shattering spirits are not a season. I'm sorry if I am confusing you further. I just want to make sure you understand you will need regular candles to purchase their items.
grandma's whole area. If it's the event and not my phone, that's cool! I'm just glad my phone isn't having an issue, thanks!
I just want to clarify, I think we’re a bit confused as well! 
The upcoming group visit is NOT a season, therefore the cosmetics offered by these spirits will not cost seasonal candles. They are treated as traveling spirits, which cost regular candles. Does that make sense? I can clarify if I made anything confusing 
Yup you definitely aren’t alone and it’s not your phone! I once crashed in that area during grandma!

that’s sad
Which means I’ll need to skip ts 😔 for shattering
!support In that case your best bet is to probably contact support. It’s possible the item may show up in your iap shop after a while for free, but in the meantime contacting support is all you can do unfortunately. I’m so sorry we couldn’t help more, it must be very frustrating to not get your purchase 
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Did you say before that your friend got the item for free?
Then don’t have to call that season then just returning visit and make it an event ?
Yes. It is a returning visit, that is the correct name.
We refer to it as a “special visit”, not a season! It may have been confusing because people said the “season of shattering” spirits were visiting. They called these spirits that term because they originally came from that season. I can see where the confusion came from though! 
Cause it made it confusing when they made it an event which normally cause seasonal candle for the things but ty for clarifying for me
I'm glad we could clear up this misunderstanding. Good luck! 🍀
Guys how tall am I?
Is the shattering “spirits” the first none humanoid spirits to return? Wondering if they can be ascended like normal spirits as I’m extremely poor in ac currently…? 
there is no way we can tell with this photo
Well where should I take a screenshot then
We don’t know yet! It’ll definitely be interesting to see how they treat spirits without humanoid forms!
We’ll just have to wait and see! 
how many steps are there up to the doors in the cave of Prophecy?
The return of shattering would have made it better honestly
are there still the water krills in prarie peaks (if so please tell me where)
When they come?
Not season of shattering which is confusing
You can follow this guide to see your approximate height! Keep in mind it’s a fan made tool so it’s not 100% accurate!
Nathan's Height Measurement Tool 
#promote-your-sky-content message
http://skykidheight.com/
http://skykidheight.com/ sky height measuring page by Nathan. Remember that it's not an official page and you'll only get an estimation, as there are over 4,000 heights in sky
I see, thanks for the info, better visit Eden soon just in case then 
!groupvisit 
!specialvisit
From <t:1726470025:f> to <t:1727679595:f>, the Guide from Season of Shattering will appear in Home and the Aviary Village event shop.
The Memories of Ancient Light and Ancient Darkness will be paying a special visit to the realms!

More info 🔎: https://bit.ly/SkyPatch0265
WRONG COMMAND
I know this is questions and help but this is ridiculous 😭
Well now I need to save up for shattering skipping this ts but it’s sad my friends probably get it
going to count it for you real fast
Nuh uh! Where the mods at to come get this bot
For all traveling spirits (unless I’m missing any) they all need 2 ascended candles each, so since we have 4 traveling spirits for the group, 8 candles are likely needed! One good Eden visit will be more than enough 
No worries Boatgirl! Thanks for wrangling the silly bot! 
I thought only 2 spirits return?
That’s the amount it cost at its last visit. The prices can change (and this spirit in particular HAS had its prices increase) so we can’t know for sure, but it’s a fairly good estimate 
It could very well be two and I’m mistaken but I thought there were 4 trees on the wiki?
And shattering will come soon and I don’t know if I’ll have enough for the shattering huhu
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1712561400:t> 》<t:1712568600:t> 》<t:1712575800:t> 》<t:1712583000:t> 》<t:1712590200:t> 》<t:1712597400:t> 》<t:1712604600:t> 》<t:1712611800:t> 》<t:1712619000:t> 》<t:1712626200:t> 》<t:1712633400:t> 》<t:1712640600:t>
two spirits four spirit trees. one krill, one darknessplant, one manta, and one jellyfish
Yeah that’s about what I thought! So I’m interested to see how they decide to divide these trees! 
I’m not I’m sad
is days of feast returning this year?
Then what is "Memory of Ancient Light" and "Memory of Ancient Darkness" exactly? 2-in-1 spirits?
Ohh wait nvm I think I get it
there’s been alot of events and ts lately that I didn’t get to save for shattering
what are the items we can get with the event popsicles?
We don’t know when events will happen until they’re announced, but I don’t see why it won’t return ever! We’ll just have to wait and see 
And the ts coming it costs so much it’s like saying shattering wasn’t ment for me
Mostly sure yes, but we can't confirm until they announce it.
A floatie (20 tickets) and a swimsuit (30 tickets) 
Days of Sunlight 2024 Cosmetic Showcase by Kion 
#screenshots-and-videos message
I do daily cr get 20 canldes
If it was ridiculous high prices they should allow 40 candles a day
To make up for it for skykids
Please move to another channel if no questions are needed/lh
What’s this week’s ts
That sounds like some wonderful suggestions for #live-feedback ! 
prophet of earth
Prophet of Earth!
TS info compiled by Kosmo
#questions-and-help message
(Prices subject to change)
Earth Prophet! 
Earth Prophet Information by Kosmo 
#questions-and-help message
~~The cooldown aghhhgghhhh
~~
do we know when days of style is?
or when it might come?
September 30-October 13 
Ao I understand that there is this baby jellyfish that is following u, but is that like also what u can get if u buy the shoulder one for like $2?
Also how can i remove my red banner nametag in this server 
Ty so much
Oh ok, I had a misconception about how the shattering spirits work, because I only saw 2 entities. Now the price estimates make sense to me
Say here or in skybot’s DMs “I wish to be myself” or another mischief role 
what if I wish to be not myself tho
what if I wish I was chuck Norris instead
okay okay I'll leave this is why I'm not a QnH mod 🤣
You have the power to add the almighty chuck norris mischief role!
/j
~~become a buff moth it is close enough
~`
I think it's too late to fix my botched strike through 💀 lol
I might have a hard time explaining that one to Alex 
||test||
where is today task spirit
Boatgirl scared Skybot off!
/j
From io and clement - relive Provoking Performer #seasons-events-chat message 
tq
how does the new ticket system work
Groan. I'll go poke the bot with a stick, see if I can get it to wake up 
Four tickets scattered around elevated clearing, two you get from playing the games! See this guide for further detail!
Days of Sunlight Ticket Locations by Kion 
#questions-and-help message
Okay should be rebooted now
Which Elder would be best friends with Skybot? 
Appreciate your hard work Boatgirl! 
uh oh
NO
OUT
i heard we can get tickets just by sitting in a spot for a while am i wrong?
I JUST PUT YOU BACK IN GENCHAT YOU DARN BOT 
See this guide by boatgirl for further reference [link]
does every candle cake give 50 wax? even if they are smaller than normal?
Not that I know of? All four activities that give tickets require you to do something, but I could be mistaken 
Is anyone else getting constant error messages at grandmas every time you go
yep
The servers have been generally unstable, and that area is especially laggy with the event happening there, so that doesn’t surprise me. I’d try restarting your game, but since the issue is with the servers themselves you may continue to get those messages and may need to wait until later 
How long are these gonna stay in shop for..?
Forever! 
Permanently
Ty 
Will season of duets return next year ?
And same with shattering will this come back?
Not as a season, but the “spirits” offering cosmetics for seasonal candles will eventually return as traveling spirits! It just may take a while 
No ! You can hope they return as travel spirits maybe after 10 years
guys what ts do we have
Earth Prophet! 
Earth Prophet Information by Kosmo 
#questions-and-help message
(Gentle reminder that all traveling spirit reveals will also be posted in #news if you don’t want the hassle of asking in here!
)
they dont say the name tho
thats why i asked the name of the ts here
Ah ok that’s very fair! Then you’ve come to the right place! 
Server error bug still haven't fixed?
Sadly not, I’m sorry
News of any fixes will likely be posted in #known-issues and/or #quick-dev-updates so keep your eyes peeled! 
Thank you!
For some reason IMHO I don’t think candle cakes all give 50 pcs of light, because when I do my “Collect 20 pcs of light quest” it doesn’t fill the meter.
They should all at least complete that quest 
Oh that’s different! It still gives you 50 pieces of wax, but because only a few pieces of wax are visible, the game only counts the amount of wax you visibly collect, not the amount you ACTUALLY collect! But you still get 50 towards forging a candle! 
Weird, why does my quest get completed with them
Oh cool! Thanks for clarifying. It was a bit confusing to see that…
Are you sure you didn’t collect any light previously? I’ve never been able to complete that quest with only one candle cake 
I'm not sure actually, probably have. That might be it thanks
i always finish those quests with the cakes lol
I might be mistaken then
I’ll look into that more, one moment!
Yes here is the start of the thread talking about that! I believe I was correct!
#questions-and-help message
Is the game crashing after in game purchases rn?
What platform do you play on?
Switch!
Hmm, nothing specific to that platform in known issues, but given the current buggy state of the game it doesn’t surprise me that much. The game in general is super unstable 
Ah, I think I confused it with the "light x candles" quest which does work with candle cakes 
Ahh I see! That makes sense! I’ll have to double check that sometime! 
Anything of ios?
Not iOS. Only Huawai was listed specifically in #known-issues as crashing after purchasing an iap (and android after filling out a survey) but because the server issues are happening on all platforms, it wouldn’t surprise me if similar issues were happening on iOS as well
Ty!
is 4 the max ammount per day that we can get the event tickets?
Nope, 6! 4 you collect in the area and 2 from playing the games!
Days of Sunlight Ticket Locations by Kion 
#questions-and-help message
is something wrong with my account ?
I’m not sure since the game has been very buggy and had its fair share of weird issues for everyone. I haven’t seen anyone else mention this issue but I doubt it’ll damage your account. I’d recommend submitting a bug report if you have time 
I keep seeing blue flames around, like I’m looking at two in front of the Eden portal rn, anybody know what those are?
Visual bug!
Blue orb bug is sky kid's inner light, by AL 
#screenshots-and-videos message
I love that explanation
How many tickets a day for this event?
What does the weather prognosis look like for shards this week
how long ha it been since grandma visited as ts?
grandma cannot become a ts
It's so that people don't lock her in their nests for infinite food
oh nooo 
~~you think grandma's willing to make that long trip to old home/aviary?
~~
it's because they are a season guide
and thus will not be a TS
There is another traveling spirit, wise grandparent, that offers the same cape she has though iirc! 
what's iirc again?
If i recall
If I recall correctly 
any chances he'll return as ts?
also, there's a base game spirit that offers the hairstyle grandma has
yea ik
birb whisper
Non necessary to unlock all 2nd wing buff right?
If you mean for constellation completion, correct!
Got it, thx 
Is there any way at all around this awful forced interest in playing these instruments for this season like i keeeep failing and i haaaate doing these instrument exercises it’s so frustrating
The controller I’m playing on doesn’t even map to the buttons so I have to try to guess what buttons it wants me to hit
Two things you can try!
- try spamming the buttons it wants you to press, don’t worry about getting the perfect timing
- are you holding down the buttons with the circles around them? That can affect your final score a lot
Should I be holding them down? I’m not
nice job, buddy
Not all of the buttons, but yes, hold down the buttons with the circles around them! They specifically show up in the latest duets quest! 
~~SkyBot don’t be rude!
~~
dammit bot 😭
~~SkyBot is being feisty tonight!
~~
Gosh darn bot is keeping me on my toes with escaping, I swear
boatgirl this is so very random but omg the walt whitman quote in your profile 
Yay someone recognizes it! normally people just comment on the crab with hair 
Will the bunny mask ever return? It’s so cute 😭
This one?
OH PEEKING POSTMAN!
Yes it should because Peeking Postman will return as a traveling spirit someday!
Thankyou!!! I heard there was a white mask too? Or is that a different spirit?
i annotated the poem just the other night! i was so excited to see it hahah
The weasel from sassy drifter? Or a white bunny mask?
I think a white bunny mask !
Oh! Yes, that's the one from Days of Fortune. It should be available around the time of next Lunar New Year! 
which music sheet is this?
Hello, I want to ask about the links. I'm having trouble with gmail right now and really need to remove it from the game link, I don't know if it is required or not. I can remove it by linking Contact with the game
OH DAYS IF FORTUNE! Seems Boatgirl beat me to it! 
Waaaa yess thankyou!!
Hahah still than you so much for the help <333
Sadly Google accounts like Gmail are permanently linked and cannot be unlinked, even with support. I’m very sorry 
Thankyou,sunbathing cat
Haha glad I could help with the first mask ask least! 
Let me at least link you to the helpful tool I used to find the masks! Hopefully it can help you in the future!’
Sky Planner by Silverfeelin 
https://sky-planner.com
Thankyou!!!!! Aaaaa🫂
I finally got it thank you
I hope they don’t do this again cause I am not here for the instruments lol
is the constellation cycling so much while i'm collecting light gifts a new thing or a bug? i thought it was only supposed to cycle when you reloaded the area somehow 
Why cant i gift somebody light it keeps on turning back to the unlit star 
Definitely seems new, it’s happened to me frequently after the update. Unsure if it’s a bug or a new intended feature, but it’s definitely inconvenient 
Another bug unfortunately, it’s happened to me as well. I’d recommend submitting a bug report if you have time so the devs can know and fix it! 
hmm, have you noticed it happening with your favorites or just the normal friends? just curious bc for me it's just with normal friends
Just normal friends for me!
I've done all the assembly quests. But when I walk up to assembly guide it shows a red dot like I need to do something. I've finished it completed apart from buying those furniture items. Why is it doing that? The last one I finished automatically as it was a daily quest the day before. Could that be it? How would I fix it if it is?
Chat how much is this accessory
85
No that’s a visual bug, that annoying red dot shows up permanently on that guide’s ui unfortunately 
I think a part of me just died, but ty for letting me know
(It’s available permanently so you have plenty of time to save candles!
)
😭 it bugs me so much!
where is this cape from?
water prophet
need help, wat hair is this, from who?
water prophet
~~Lol I was literally like “isn’t that also from water prophet?” Wjdjfhjehej ~~
Oh no need to bow tickle, I was amused not annoyed! It was a funny coincidence that two people asked about the same spirit at the same time! 
any1 with the earth sticker? does it look different on nest? perhaps like the fire sticker?
All About the Earth Mural Sticker Prop, by aL:
#seasons-events-chat message
And another screenshot by Ren 
#screenshots-and-videos message
~~I looked up “earth sticker”
~~
~~Hey don’t you run away from us!
~~
~~AL spotted
~~
-It does actually glow quite brightly in a Nest! I have them all set up on a wall and they frequently blind me when I look over 
Hay I am just curious, it is only a hour and 20 minutes before reset and I just got a random Server Error popup while on Sky. Anyone else getting this?
still not solved?
That shouldn't be happening before reset. Glad im not the only one experiencing this
Servers have been iffy for the past two days so that doesn’t surprise me, people have been getting errors a lot
Unfortunately not 
~~Honestly wouldn’t be surprised if they become super unstable again after reset like yesterday
~~
ever sleep? lol i swear i see u on my day n night time
Cats take power naps. For every 30 minutes slept they stay awake 12 hours 😂
I had to look it up. Cats sleep 12-18 hours a day bro, A DAY, that's the opposite of Sunbathing Cat whos awake 25/8 💀
~~Eidjfjfjfndjnw I swear I do sleep, my schedule has just been wack but I do sleep, please don’t be like me and get a healthy amount of sleep
~~
I've been going to sleep around 2 and waking up at 6. Is that healthy? 
Hi do unspent event currency become normal candles at the end of that event?
they disappear 
Unfortunately not, they just disappear 
is anyone else's regular candles greyed out and wax barely giving them anything?
Yes! That happens when you’ve gotten 20 candles that day, aka the soft cap for the day! Collecting wax to forge candles is much more difficult once your candle is grey!
It’ll reset next reset 
ive only gotten 18 today tho T-T
Are you sure? It should only become grey after 20 candles have been forged. Did you maybe spend them on anything? 
idk i started with 60 and rn have 78... i dont remeber buying anything or sending any hearts today but ig i did
thank you :3
It's hard to play a song 😔 need help
Why is there a dark plant in aviary? Right above the nest. You can't burn it but I see it peeking out the clouds a lot.
maybe for any future events that may happen in aviary, or just leftovers 
I just spammed the notes it was showing. Got it eventually 💀
- try spamming the notes the game asks you to instead of timing it!
- are you holding the notes with the circles around them? That impacts the final score a lot

Okay thanks, I just wanted to make sure I didn't miss something lol
Well I just finished yesterday's cr. I'm afraid to exit cuz I'm scared it won't be working at reset lol. Is it for sure fixed?
Can't burn it with a torch either.
I know, I tried 😅
servers are likely to hiccup again once reset comes around 
It isn’t, and we can’t guarantee things will get worse again during reset unfortunately 
Maybe I should just stay in game then lol
It's pretty much fixed for me right now. I just hope it stays that way after reset 🤞
pretty sure its just there for
lore
reasons or something along those lines. its been there since aviary released even in the early "live" version avalible to the pc test before it was released in the actual live
Ty! Just checking I didn't miss or mess up something lol
Hello :3 why does my grandma sometimes dont give me wax?
did you visit her more than 2 times a day?
Are you supposed to get two event tokens from the music activity because I did.
There's a limit 💀??
around 1.9 visits yes
Aww 😢
1000 wax which is reached at the end of 2nd visit (but also tied to turtle's trail)
hi!! i just got a warning for saying "lol i forgot about rhat" and apparently theres a curse word in thay
WILL I GET BANNED ?!?!?
i think i said kill a couple of times too bc i was teaching my friend about the krill
Guys is it normal for the game to tp you to the wrong place?
I entered valley's temple and instead of a happy cozy temple I was sent to the deep of abyss
I nearly fainted- is it normal??
Automatic censors like what likely happened to you will never mute you, you will only get muted if TGC staff looks at your messages, sees that you’re saying something inappropriate, and manually decides to mute you. If you aren’t saying anything bad and just triggering the bad censors with innocent words, or if you accidentally trigger it once or twice, you have nothing to worry about 
Definitely not normal, I’d try restarting your game and, if you have time, reporting the bug 
hallo! does anyone know if it’s possible to link your sky account to a new gmail account, even if it’s link another gmail account?
I don’t think so unfortunately because you can’t unlink your other Gmail account, and you can only link one Gmail at a time. I’m so sorry 
Awee, issoki, thank you regardless 
Anyone got the link to the message when they announced the opening of the website show
Are you supposed to get two event tokens from the music activity because I did.
You can find 2 tickets from participating in the small games , like catching the scout , playing music , or using the slides, yes you can get 2 tickets from it if you do it twice
That's not what I asked.
read this guide. It has explanation of getting tickets
today's days of sunlight ticket locations :SkySunshine:
#questions-and-help message
by kion
@/Atraites youre fine. Thank you for answering 
daily spirit where
#seasons-events-chat message by clement
how much are the ts prices?
this is their price BEFORE so it may change https://sky-children-of-the-light.fandom.com/wiki/Prophet_of_Earth#Traveling_Spirit:~:text=Sheet Video Guide-,TRAVELING SPIRIT,-This was the
wait for them to arrive tomorrow (29th) for official price
You're only supposed to get one days of sunlight ticket per completed activity right?
You can get extra 2 tickets from doing ANY of the activities.
1 activity = 1 ticket
There a way to make ascended candles into regular candles?
Hi, how can I follow each spirit when there's no icon to click? I've been stuck for days trying to figure this out. Thank you
That quest is bugged, try switching to preview mode. If that doesn’t work, try this!
Remembrance Workaround by Plisuu 
#questions-and-help message
(Not guaranteed to work but worth a try!)
thank you
Hi, is the game fixed for everyone? My portals are back but I can't seem to teleport to friends
The game is still very buggy so sadly not, I haven’t heard of issues specifically teleporting to friends though
They’re online, right? Are they in a full server?
no. servers are still unstable. Doesnt register some actions sometimes #quick-dev-updates message
I see.
Once I try to teleport, no pop up message appears if they're in a place I can't be. Everyone's online too. My wifi connection seems alright as well
Huh, very strange! Maybe try restarting your game a few times? That’s helped with other issues regarding the unstable servers before, but I would keep in mind that reset is in 8 minutes. And if it’s anything like the past 2 days, the game is gonna have a massive spike in bugginess. So just be cautious and don’t be afraid to take a small break from the game for a while 
well the tp thing happen to me on 1st day of buglight, so its the server issues too i think
I see, I guess I'll try it again an hour after reset. Logging in during reset was a surreal experience for me hahaha. Thank you very much 🙏
I'm curious, did any pop up message below the screen appeared for you? Or was it blank as well?
nope, nothing... i tp everyone thats on n nothing happened after that the lovely yellow appeared along with the legendary retry
how do see how much time left there is until daily reset in the game? I used to be able by checking the dailies rock but now that only triggers a cutscene showing where the new dailies spirits are in aviary
I see. Thanks for letting me know
in 3 mins
hallo what is the question mark for? and where do i unlock it?
thanks but it doesn't answer my question
The dailies shrine in old home does it as well I believe! 
from aviary?
I don’t think that constellation has a thing with the question mark, unless I’m mistaken. Usually the question mark is for an elder spirit, but since that’s for the current season, there is no elder spirit 
Nope, the other home 
yea I'm asking where I can see it from aviary 😅 sorry
You can see it in game at the quest rock too, you should see "Come back in [xx hours]"
is the cello and headwear going to stay after the season ends?
that doesn't happen anymore with the new dailies
Yes they're permanent
thanks!
Oh really? I thought we could see them in old home
again, I'm asking in aviary
Nothing in aviary that I know of unfortunately, I’m sorry 
don't say that 
That’s odd because when I completed the music activity once, the game gave me 2 tickets, although the cutscene only shows one ticket. (I had also not done any other activity prior to that)
I wonder why they removed quest access from the rock, it takes so much longer to start and collect dailies now
The other activities worked just as expected tho
Maybe to keep the "village aesthetic" of the Aviary village where you normally have to interact with people/spirits
in aviary it got changed. U can now get quests from the daily spirits at the bar area
in old home its still the same. U should see their reason for the update in the patch notes
Can anyone put the current event's item tree here?
Welp
#questions-and-help message Current server issues FAQ by Skye
but there was no reason to remove it from aviary - could have kept both the rock quest trigger and spirits bar trigger
IGC Sunlight items by Ash TJ 
(Item prices are swapped, keep that in mind!)
IGC Sunlight items by Ash TJ
QnH chat be ready for a lot of people asking if the game is working (hint: its not
)
Me, who was just about to ask kskssk
Oh trust me…
we are 
⚠️ Server Instability
Now a #known-issues message
But please feel free to leave feedback in #report-a-live-bug 
Servers are getting better but it’s still a hit or miss. The devs are doing what they can but they need to sleep 
Please have patience within the server and to the mods.
❣️Server Instability FAQ by Skye:
Regarding the way this affects portal doors, teleporting into Aviary quests and missing seasonal candle;
Try restarting your game a few times. This can be anywhere from 2-5+ times and tends to struggle more on mobile.
You might still have connection issues but it’ll fix these problems
Thank you for the answer btw
!!
okay maybe posting a textwall is a bit much 😭
woskdjdjdndjsj fair enough, ill edit it down lol
server error question upcoming again
Why still errors, are they on vacation?
I knowww 🙁 I just came here to see if y’all are having the same problem
The servers are currently experiencing a reset hiccup which can lead to lots of bugs! Devs know and are working on fixing it! Please report your bugs if you have time in #report-a-live-bug! 
The bugs are getting worse oh my god
Are the servers playable right now? Cuz it just a few mins after reset and from the past few days, this time was virtually unplayable
4 days of errors already lol😂
Its insane
just me, or geyser not working?
The servers are currently experiencing a reset hiccup which can lead to lots of server errors, lag, and bugs! Devs know and are working on fixing it! Please report your bugs if you have time in #report-a-live-bug! 
❣️Server Instability FAQ by Skye:
Getting embarassing at this point
Yes there’s server error
Help idk what to do the game keeps giving me server errors I've restarted the game 3 times now 😭😭😭
Definitely
The servers are currently experiencing a reset hiccup which can lead to lots of server errors, lag, and bugs! Devs know and are working on fixing it! Please report your bugs if you have time in #report-a-live-bug! 
❣️Server Instability FAQ by Skye:
#questions-and-help message
no server errors for me.. just geyser not shooting out stuff.. but oh well
I can't even play the game the server errors are that bad jesus christ
The server is having issues ever since the update, right?
Still likely due to the server issues unfortunately, I’d wait until a future geyser 
Cat about to become next skybot at this rate of server error questions
I believe they started about a day or two after, getting really bad when the days of sunlight event began
I’m so bored 😖
is anything about shattering group ts prices confirmed?
They need to compensate us fr
a sorry is enough surely
I don't know if i can put this here .. but this things it does not let me play
**Very gentle reminder that this is a qnh chat and anything that’s not a question, while valid criticism, can make it more difficult for all questions to be heard! Please move all chatter to gen chats and feedback to #live-feedback . Thank you so much!
**
A sorry is not enough i need at least 5 candles
Hope the developer can send some compensation😏
The servers are currently experiencing a reset hiccup which can lead to lots of server errors, lag, and bugs! Devs know and are working on fixing it! Please report your bugs if you have time in #report-a-live-bug! 
❣️Server Instability FAQ by Skye
#questions-and-help message
is there a time on when the issue will be fixed? no rush of course, just wondering
☀️ Days of Sunlight Tickets Location: Aug 28, Wednesday
6 tickets can be obtained a day:
- 4 are placed around the area (one of them is on the jellyfish parade that moves around)
- 2 by doing any two of the four activities around
Tips: While doing Jam Session, exiting immediately after starting counts as completion as well
Nah, only a "sorry for the inconvenience" is enough frfr
even 1 cwndle is overly generous of them tbh
!ts
The next Traveling Spirit is scheduled to arrive on <t:1724914800:F> (<t:1724914800:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Waiting and waiting, I'm so bored 
Fire trial spirit is next ts right?
Thanks so much

Close, earth trial! 
its not... i need em candles for this
Ah so close
**Very gentle reminder that this is a qnh chat and anything that’s not a question, while valid criticism, can make it more difficult for all questions to be heard! Please move all chatter to gen chats and feedback to #live-feedback . Thank you so much!
**
me too
We are having server errors again? Im just about to log in n im scared
Unfortunately we are, I’d wait a bit until the servers calm down 
I don't think so
I just logged in and it says communication error over and over 
3 days straight is insane 😭😭😭😭
yap im gonna log after geyser granma turtle hrs pass
I haven't dared to go online to do tasks for three days
btw is it that hard to do the earth shortcut on 30fps, i swear i keep on failing the 1st jump
I think I've figured out what the problem is. The fall of the server for the player is provoked precisely by taking daily quests! Because everything was working fine for me right up to the moment I took the daily quest.
i think yeah, i was fine until i pick the dailies then the errors started
That’s an interesting theory! However I’ve also personally experienced server errors before collecting dailies, and several players have had missing portals/tutorial cutscenes as soon as they’ve logged in, so while I won’t discount it completely, it seems a bit unlikely 
Here we go again server error again
i doubt it, people can barely move in game because “server error” keeps popping up before even having the chance to click the dailies 
well u could submit this 1 to the devs, perhaps they can start from here?
has anyone had better luck logging in by changing their home to Home instead of Aviary? (probably not but I'm grasping at straws to try and get my CR done 🥲)
I’ve heard that players have had errors in both locations, but from personal experience old home has been better for me. It’s certainly worth a try when the server issues die down! 
nope! I get them immediately upon landing in Aviary before I pick up my quests
I had no errors until I picked up the new dailies 🩷 I ran my sunlight completely error free and came back to start and error error error
Guys how do I get the coloured cello/base??
I have error before getting dailies... but I do believe it's from other players spamming the statue for quest... or something to do with the spirits that give quest... Just a guess tho
For those who tried to log in 5 minutes ago, they can't even see the spirits in aviary that give quests. And the orange candle for those who have the pass doesn't appear...so it's not because of the quests I think 💬
i think it is happening again
The servers are currently experiencing a reset hiccup which can lead to lots of server errors, lag, and bugs! Devs know and are working on fixing it! Please report your bugs if you have time in #report-a-live-bug! 
❣️Server Instability FAQ by Skye
#questions-and-help message
the cello lady in the season of duet at 200 candles n its permanent
If the season ends, will you be able to buy again?
Yes 
Where can I report a purchase pug? 
Thanks Guys
Wts up with the server issue
!thatskybug 
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
The servers are currently experiencing a reset hiccup which can lead to lots of server errors, lag, and bugs! Devs know and are working on fixing it! Please report your bugs if you have time in #report-a-live-bug! 
❣️Server Instability FAQ by Skye
#questions-and-help message
It’s kind of expected. New reset, everyone wants to grind and comes online. Best to wait for server to be less overwhelmed
(I’d also personally recommend contacting support to see if you can get your purchase
)
Thanks guys:)
1 day how many tickets max?
6
How can I do that 
6 total, 4 you collect and 2 from activities! 
!support 
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Thank uuuu
Yeah I logged in before the reset and it seemed to work just before I got the daily. Now I don't have the daily and have endless server errors regardless
How many activities are there for days of sunlight?
Well, actually it's just an assumption and not a fact. Maybe this is due to the fact that I have chosen the old Home as the place of appearance

They’re all listed here!
Days of Sunlight Ticket Locations by Kion 
#questions-and-help message
in the past did other prophets appeared yet apart from fire n earth ?
first the missing gates bugs and now server instability
oh god
all but fire prophet visited on an RS special visit last year
i already played last year in june, so i guess i missed em?
is the server broken again or only once you take the daily quest?
Fire prophet didn’t come as returning spirits last year lol 😅
The servers are currently experiencing a reset hiccup which can lead to lots of server errors, lag, and bugs! Devs know and are working on fixing it! Please report your bugs if you have time in #report-a-live-bug! 
❣️Server Instability FAQ by Skye
#questions-and-help message
christ🥹 still connection error
their visit was in May ^^
yes, it was during may last year
read again /lh
(But yes it’s broken regardless if you take dailies from what I’ve heard from other players
)
They did come back, but fire prophet are no in it 😅
Only the others 3 comes back as returning spirits
i see, okay thanks!
all of them returned several times alr but none of them this year yet
No, you read again 😅
friendddssss are we having error in game or is it just me
The servers are currently experiencing a reset hiccup which can lead to lots of server errors, lag, and bugs! Devs know and are working on fixing it! Please report your bugs if you have time in #report-a-live-bug! 
❣️Server Instability FAQ by Skye
#questions-and-help message
oh boiiiiii thank you besties
all but fire prophet visited on an RS special visit last year.
So yeah, my message is right.
Didn’t it come as normal ts visit?
The returning sprits for prophecy only have 3 of them come back, meanwhile the fire prophet have the mask 😅
what is the right channel to ask for compensation?
wheres this hair from????
that's what Abuelo said ^^ all other 3 but not fire prophet
Oops, my bad 😅
Looks like The Hunter's hair from 9cd
#live-feedback to let them know, support if you want an answer
I got confused, sorry
thank you🙏
Is sky playable right now ?
I’d say it’s more unplayable than playable currently…
Meaning you may be able to play, but you’ll have an incredibly buggy experience. I’d personally recommend trying again later 
Does anyone know what the shard is today (type and location)?
Yes I’m at granny and don’t getting any light.
Thank you for the information ❤️🌹🦊
black, ice rink
It'll be a Black Shard at the Ice Rink today
Oo thank youuu
Are they actually gonna let us know when the servers are stable again or is it that we have to find out ourselves?
They should let us know! Keep an eye on #known-issues and #quick-dev-updates 
So it's just. Very.very. very. Broken atm gotcha
Is everyone getting the same error when getting the quest? or grabbing the seasonal candle
The servers are currently experiencing a reset hiccup which can lead to lots of server errors, lag, and bugs! Devs know and are working on fixing it! Please report your bugs if you have time in #report-a-live-bug! 
❣️Server Instability FAQ by Skye
#questions-and-help message
But everything else is fine aside from that 😮
i was able to log in like 5 times and get my seasonal candle, but I don't recommend it 🫠
That’s a good sign! Maybe the servers are calming down a bit! Either way, I’d be careful about any errors popping up while playing 
Yeah i gave up trying to get it 🤣 I was able to get one quest only
the servers are down again ?
at least i could proceed to doing my candle run 🙏
The servers are currently experiencing a reset hiccup which can lead to lots of server errors, lag, and bugs! Devs know and are working on fixing it! Please report your bugs if you have time in #report-a-live-bug! 
❣️Server Instability FAQ by Skye
#questions-and-help message
this is funny to look at as well
Do you know how many candles we get before the candlestick symbol turns gray?
20
Is it possible to collect wax while creating a shared space?
Can someone one give me the daily guides?
#seasons-events-chat message dailies summary by sky.box0324
#seasons-events-chat message by skybox
detailed and english one will be posted by io later
I don't see why not 
guys i think i found the problem (at least for me), i usually pick up the daily quests at old home, but since it shows the error i tried to pick it up at the aviary, and for me, i managed to pick up all except the collect 30 pieces of light, i did only 3 of the daily tasks and it was fine, so only the collect 30 pieces of light is bugged i think
you can write that into a bug report please to let the devs know
This ts will leave on 2 September right?
hmm idk, it could only be me or because my main home is the old one (not aviary), but who knows
Is the cinnamoroll table still available to acquire 💔
In #news the ts post says 29th Aug - 1st Sept
No it's gone, it was available in their collab event
Aaa, thanks anyway
Are sky servers fine right now or only me is having some troubles?
I saw some having troubles, it's best to move aside for now and log in at a later hour to avoid the annoying pop ups
So it will leave after the three days
It should leave after 2nd Sept reset, I assume
do we know how long it take for them to fic the server?
Whelp, quests are broken and can't be interactived with: happens every time I try and activate the quests
We don't know, wait for an announcement in #news or #known-issues (I hope they do it fast)
Many are facing server errors. If possible, please step away from the game rn, and log in at a later hour to avoid the annoying pop ups
I've been offline for. Hour lol.
I guess the game is entirely broken now... Which is concerning because I noticed that each day goes by, it gets a lot worse...that is a serious red flag of obvious hardware failure at the server side.
I've already contacted TGC with that observation.
I myself have put a report, it's getting annoying, I agree
Have you also observed this to? Just curious (have you noticed it getting worse as each day goes by). 🤔
I personally log in later hour, that's why I experience much less bugs and pop ups, as compared to others who try at reset
The bug has gone worse
I lost my menu, my dailies, emote menu and even my settings
I can't go home and complete the daily
I can't even purchase anything and can't play any instruments in the music shop
The servers are broken, please #report-a-live-bug and wait for the issue to be fixed
Does anyone know how to break out of an Eden loop??
Where are all the locations of popsicles? Nevermind I found the last one
If you’ve given light to any ||statues||, you can’t break out without proceeding all the way into Orbit to collect your ascended candles first. If you haven’t given any light yet, chibi fall into the Eden gate at Home or Aviary to reset your checkpoint, and that will break you out of stormlock
How to get out of Eden/Stormlock by Tib
#questions-and-help message
How to get out of Eden Alternative by Currently
#questions-and-help message
How to Escape PNR from Aviary by pingubot
#seasons-events-chat message
hi been a while is granny fixed? huhuhu
I want to ask, when u light someone and go to another realm with that skykid, like during cr, that skykid become grey again. Is that a bug or just new feature?
Cause it make solo cr more lonely tbh 😔
I think no one knows if it's bug or feature ^^
That has always been like that afaik
you can submit a bug report for it or put it into #live-feedback 
Will we be compensated for current event currency and seasonal candles for not being able to play without constantly tapping the report server error? It’s so irritating I don’t play when it pops up every 5 seconds
people used to stay lit for a while even when going home (like when you were at geyser together and then went home, you were still lit up)
Idk if I'm allowed to send a vid to help or not
It’s been like this since before the event started
we have no info about that yet
Here's a handy guide link on how to complete the new Daily: #seasons-events-chat message - How to complete the Forgetful Storyteller Daily Quest by Christian
Ty
for anyone who hasn't known the location of the popsicles tday
yes you can send a video, just make sure no personal data (e.g. email address or sky id) is visible
Got it
Servers still down for y'all?
But that never been a feature.
Even years back when a mutual friend met a friend who was a stranger (to me) and we went candle running and changed realms or when we did Kat the nest quest with your friend whi was stranger to me all of them became grey And I guess y'all know I'm resistant the bugs and have good connection 
I think so
Mine got a little better
how do I get the Shooting Star Emote?
Lucky
Has anyone made a video guide about the new seasonal quest? because if not I'm about to make one 
#questions-and-help message
assuming you mean this one
(by Christian)
I forgot 😶
that's the daily
did Tib mean the season?
What emote is that? It's brilliant fire like a star
thankfully I'm not the only person having an issue. been happening to me since yesterday and I cannot do ANYTHING at all
That's linking me to the daily, not the seasonal (cello) quest
i can't read
sorry tib
Probably just another bug during these crazy server times 
Is the new ts cape worth idk if i should buy it or not and im only asking this cuz i like collecting alot of cosmetics so idk if the capes worth to buy or not
It's up to personal taste! Ask for screenshots with it combined with your favorite cosmetics in #outfit-requests 
Oke thanks👍
is the cello spirit gonna be there permanently?
yes, permanent
It seems like to work fine in mobile
3rd day of not able to candle run due to these bugs 🥲 Anyone experiencing it still?
the server error only seems to appear when you try to unlock your dailies
yes, server wide issue
why the game give me that
#questions-and-help message Current server issues FAQ by Skye
Currently doing my candle run, at my 15th candle already. Just not able to get the quest on my steam client, but my account on my phone was able to get the quest without trouble
im gonna try this
Hope it works well for you too!
Yeah idk. it looks like an Emote.
Are the servers still down?
yes
Is the issue fixed or the revolution still going on?
#questions-and-help message Current server issues FAQ by Skye
thanks
not fixed yet, dont know what the revolution is tho
People were so angry i thought a revolution gonna take place
oh that
sadly thats what happens when sky servers go down on extended periods
The children of the light is gonna take over the company
Hii why did my nest get deleted? ☹️
It probublly just doesn't appear
Either youre in someone else nest (happens sometimes) or because of the current server issues
it's still there but just
Are the servers OK now? Can I buy iaps or is it not safe yet?
u can't see it ig
they are not okay, dont recommend buying them
noooooooo better not
Alright ty!
it give me that too every time i open the game too early in the morning i tink the game probably have a bug change day related maibe?
go outside and enter again, then wait for it to load before walking inside
the server have problems recently, see #known-issues and #quick-dev-updates
So it will leave after the four days
Precisely
ts always stay from Thursday to Sunday and will leave upon Monday reset
We won't be able to do dailies today?
Shard info?
continously disconnecting from the server, anyone or its just me? 😯
the server have problems recently, see #known-issues and #quick-dev-updates
ty
You can bookmark shard website by Plutoy to know when and where anytime: https://sky-shards.pages.dev/
under DDoS attack now?
nope, only very severe server issues #quick-dev-updates
Everytime i log out they restart
Season of Duets - Quest 4 instrument playthrough
I noticed that some of you found it a little harder to play through the 4th quest. It's not surprising, we get very little hints about the melody prior to the quest and there are no count in clicks either. Don't worry, here's a video guide for you! 
- Video 1 is pitch black, it's only music - it's the "solution" from the cutscene of - unfortunately only after - the music challenge how it should sound.
- Video 2: the visual note playthrough of the music challenge - unlike how it should sound, I found it easier to play with short (pizzicato) notes. This way you don't cover the notes with your fingers on mobile.
- Tip: Have background music and instrument music on.
- The last memory fragment before the music challenge gives a glimpse of the tempo and first few notes for the challenge, so listen to the background music carefully! 🎶
no wax today?
did you do them and collect the season candles before restart?
servers are still broken today
I got 1 rc and 2ss candles
server issues again?
Yep
Before fell on the bug
I got to play yesterday now it’s acting up again huhu what’s happening?
When has the server been having problems? I still can't login...
It's still a #known-issues
Why sky supposed to be chill game now became more to stressful game 😆
Agree
Since this Monday
Sometimes it's better sometimes it's worse, keep on trying later Skykids 
then you can ignore them if you got 4 sc for today
CAN NOT play today, so sad!
Alrightt
My dailys 😭😭😭😭 tgc should gave us for free .
Please dont bring discussion into the #questions-and-help channel please
where can i buy tickets?
why are servers having issues so much recently?
they are in the same box as the event spells, the one with a ❓ indicator
EVERY TIME I GO FOR THIS CANDLE IT DIES
The servers are broken, please #report-a-live-bug and wait for the issue to be fixed
The devs are aware of it #quick-dev-updates no need to report it
Will these cosmetics stay here forever?
Reporting can still help identify the devices that are affected
It's not device specific. It's everyone.
oh, i see, thanks
pc seems to be less affected 
true tho, but everyone can still add their own details and device specs if they want to
Btw when is the double light event starting?
Sept 9
Oh thanks
literally when i didn't do that it works normally
same for me,
I just wanna do quests
Gotta wait for the servers to be fixed
ahhhh i clicked it accidentally 😭
omg .. i cant event claim my season candles 
i wonder if bug fixed, will TGC give us those candles back?
The server error wont stop
Servers are still having problems
Please restart your game a few times and if still doesn't work, try again later please.
Devs know and are working on fixing it, see #known-issues and #quick-dev-updates
For more info: ❣️Server Instability FAQ by Skye #questions-and-help message
same same
How do i get candles now? so annoying 😭
i just log offline
Fellas where are Eden shards in Valley?
~~stealing that thanks
~~
Are ya'll still having server issues?
its in the ice rink
Usin PC right now and it's still there
Every time I try accepting the daily quests
There comes a server error
speaking of the FAQ, made a couple touch-ups to it for a pinch of extra clarity and to add the new dev update post ^^
Servers are still having problems
Please restart your game a few times and if still doesn't work, try again later please.
Devs know and are working on fixing it, see #known-issues and #quick-dev-updates
For more info: ❣️Server Instability FAQ by Skye #questions-and-help message
I can't afford to miss another dayyy
~~stole it from Cat and adjusted it
~~
You can go to #live-feedback to ask for candle compensation
my 20 candles 😭
i wanna ask if we use mask chibi, do we all get same height or different height depend on scale?
Are the issues today worse? Or is genchat just very upset today
we all get the same height as chibis
My running/jumping speed is slower than usual? Is it because of an update or bc the server is having issues? it’s not laggy just controls feel diff
Black Shard in Ice Rink today
You can bookmark shard website by Plutoy to know when and where anytime: https://sky-shards.pages.dev/
genchat is upset about the issues still being here, yeah
every chibi has an individual height depending on their scale, but the differences are minimal