#👾-bug-reporting
1 messages · Page 454 of 1
Lovely, now data mining is not scoring. They have done messed this up!
They probably working on fixing it by taking them off-line (the events) and just not announcing it yet
I hope they figure this out because I do not want to run out of time and not get my points and rewards for all that I have done in the past few hours.
Don't count on them to fix it
use the methods that are established to still work
Data still gives points on my server
Hostile kills are just extremely delayed, but they do still work
Hostile kills are not scoring on my server. Been mining iso but that stopped scoring an hour ago.
Oh my gosh Scopely please fix the lag and slow response in game. This is crazy. It took my event points and daily points to almost 30 mins after to load. Please Fix ASAP
I just wanted to report that I spent about 64 million on my academy and other various things and around 1 pm eastern time none of theses things showed up on my daily events. Thank you.
Announced events have an upcoming borg hostile hunt event marked as 20+. This should be 25+ unless there is a borg system, outside transwarp accessibility, that I am unaware of.
Still missing points on server 131, for over 4 hours now.
That’s to fool you into thinking the problem’s on your end instead of a lack of scalable bandwidth on their end.
Those 2 don't look right
By the way, Scopely...thanks for the 5 to 7 minute (or more) lag for events data being applied today going on even up to event reset time. /sarcasm font off/
So I've killed all of these Borg probes and Klingon ships...
But I have only this many points on the Badgey mission? It's been hours! Where are my points? I should be about halfway to the finish line by now!
Oh yeah... I forgot about these Borg probes, too
Notification
Federation attack ships names have been changed to Marauder. And I have tried everything even a complete reset to fix this but it's still here
Good evening I am a player on US Server 31, apparently a base is cracked and has no defenses and is not shielded however when I hit the base, I go into combat for a sec or two and then it cancels
Going on 6 hours without hostiles being counted for the Teach You A Lesson event.
Since the last 2 or 3 client updates I have some graphic glitches
I'm using my mobile phone Android 8.0. Main memory is used 2,6 GB of 3 GB. After a close/unload/restart the client the problem is getting better.
Don't know if this was reported in the past (I didn't find any).
Are we getting a compensation chest for the massive lags today in the event scoring. It took almost 2 hours to update after the events loaded for the day.
Errata, not a bug per se
Should the below deck abilities show up in battle logs or is is a constant effect?
Looking at the three currently available, I don't think they'd be classed as activating during combat and so then wouldn't be listed.
EXPO +40% to Klingon rep not working. I checked a mob with 2080 Klingon faction before the expo is used. I started the EXPO with +40 to Klingon rep and the 2080 didn’t increase.
you'll need to note your starting rep, destroy the ship, and compare vs your new rep. Then start the exo, and destroy another same level ship, and compare again
please fix the kerning/letter spacing for the syndicate level '10' -- its wider than everywhere else in game.
The battle export has an issue with columns because it's exported as a CSV file and Beverly Crusher's captain ability has a comma in it
You reached the limit of how many Ata you can run at the same time. Finish one and you can start it
Has been raised.
For now you can just open the file in notepad and a do replace on First, Do No Harm to "First, Do No Harm". This will make the file compliant to CSV standards for when commas are present in data.
Awesome, glad it'll be looked at
Well we hope so, it's a super easy fix for them to make 😬 give them 6-12 months 😅
Since yesterday all my messages in game are disappearing. GC AC and PM. Can’t send messages or post on AC or GC.
can someone tell me what this is??????????
So this now means you can't stack ata events, you are limited to your number of slots only even though they are complete.
Even though you have available officers, all slots used, yet new missions with respawn on refresh of complete, but can't run them till you clear complete
well here's a big problem, even restarted to make sure it wasn't just visual glitch. I used my cerritos to support my stella and it worked fine the first two times. the third time upon applying support, is shows my stella is now dead.
nothing in the log showing the defeat and even the visual of the battle log shows it has shield/health.
clicking the repair option, restores it to its correct state but not restarting or any other actions in game like changing screens.
didn't pay attention if it actually withdrew any rss when i clicked the repair.
it's showing destroyed again as i am in the middle of warping home
Can I get an update on ticket number #7457488? It's been going on 5 days without anyone looking at it.
You won't get an update here as customer support isn't here
Computer says NO
Maybe try asking for an update for the game seeing as they have messed it up 😂. 3 players I know have quit in the last 3 days and the number is only going to go up.
If they were replying in the game, I wouldn't be taking a moonshot here...
Help in daily, acting up again,lost 2 that want counted
My ticket been open over wk waiting on reply from tat one
Did updates
Use phone
I periodically get away missions i cannot start, even after restarts and clearing localization settings and the cache. I get the following error message...
Been there.
Yesterday I had 14 helps didn't count in daily.sofar 2day its 4 points behind..seem to be counting everywhere hit
You have too many assignements running at the same time. Finish one of them and you can start the next one
That never used to be a problem
It is since the latest update
So this is a feature?!? Seems pretty dumb
It seems to be
We've asked the team to look at it (AT error).
Almost a year and I still (after numerous complaints) have this washout. Running iOS on iPad. Started with the introduction of the Meridian
Are you running the STFC Beta?
Buidling defense platform doesn't count correctly in the events.
Lvl 39 defense plarform D gave only 5000 pts in Station event, 100k in domination event (5000 x20) and 200k in fleet development (5000 x40) 😭
Same issue as TOMA5, defense platforms are giving fewer points in events than their base power increase with no multiplier.
This is the screenshot from stfc.space
Ok. How does that differ to the applied in game scoring? Didnt know there was a website like that either. Doh!
BP scoring and tktd Event scoring bugged for me as well. Already posted the details here:
Ah. Assuming the multiplier is adding not multiplying lol
69% now.
Be at 70 by tomorrow
Anyone any suggestions? Android 12. Restarted phone. Cleared cache etc
I was building a defense platform as well - got just 4K points! I heard from several players about the same problem that platforms do not count correctly for station events and domination! Please <@&509691205798592532> - fix this issue which is already there since the Tuesday update!!! How hard can it be to not make a game worse every single update!!
Very apparently
Try playing eso lol
Think they copying that games poor update templates here
The rewards for the ticket events must be been false like battlpass was at the beginning? Way less result than last month ..
We escalated that a week or 2 ago. Still under investigation.
So many people spend so much money here. You might think they would be quicker in solving such simple issues…
after first kill ship game automatic show cargo and block any further move with ship
This has mine in the Doska System is apparently inaccessible. No one is on it, yet it needs to be attacked first.
Mission text cutting off whenever there is a donation screen:
I submitted a ticket to support because there is no way I can reasonably do this event now without platforms. They should either credit the correct amount of points, or refund the ticket.
O.k. this is bs. lag and crash. FIX THIS ISSUE SCOPELY!!!
I was hoping we were over the territory issues.
I didn't even get that much, just the donation buttons.
So i clicked on the april rewards pack to purchase it and got the battle pass point pack instead???
Sarco bonuses are no longer working on capture nodes during takeovers ??? which basically makes the thing completely useless.
a few billion steel tokens are missing in the ticket event 🙈
So we won’t get the points?
No, that one is not lag. It's something else that apparently takes time to identify and fix.
Ok thx, but then an information about this bug would be great before the people spend tickets, Ressourcen and speed ups…
I don't disagree - it's been mentioned and acknowledged on here a few times, but we are not authorized to make a "known bugs" channel and cannot do an announcement without permission... so mod hands are tied on this.
Can you then pass it to the mods please? There is a know bugs page ingame last updated 5th April, but nothing mentioned there
I am a Mod. You mean the devs?
It's been raised before. We're waiting on a CM to onboard - they are Scopely's communication conduit with players. We haven't had one for a few months, so communication has been more challenged.
Sry, who ever is allowed to do such announcement🙂
On the list for New CM:
Improve communication (dear lord, please)
Known Bugs Channel
Set up community events and Q&As again (been a long time)
Thank you
Of course! I'm incredibly anxious to get a new CM because Mods act as advocates for the community but that's hard without the central "hub", a CM.
Totally agree. I’m a bit confused because this server is the ‚official‘ one so I thought there would be employees from Scoply here with direct contact
There are a few, but they mostly just monitor. The CM is the one who actually actively engages the community. The last one switched jobs a few months ago and they've been trying to find the right fit since.
❓Is there any fix in the works on the Domination and Fleet Development events? I’m talking about defense platforms scoring less than a half point instead of 20 points per power gained.
Can’t fly there two zones away and have enough warp
Dont use pike with Scotty or grush!
It does not work!
I see Ty I’ll try
It says here: Only abilities which trigger in Combat
Hello am i allone with the bug of attacking or scaning hostiles in Constina Romulan Space?
Restart should fix it. If it doesnt, clear localization
i restarted game and phone nothing worked
Has anyone ever had a ship get stuck in a system and unable to return to base?
okay... what the hell is going on with this bug where every time you click and drag the mouse it opens chat?
or double click
what is your monitor resolution?
I'm seeing this too on my iPad Pro. Not all dialogues, but when it does happen, it's when there's a donation question. Usually I can't even see how much of what needs to be donated. 🤷♀️
The team is looking into the issue with the text being partially off screen when a donation button is there.
Fix your your stupid lag on targ 56
Turf wars event is interferring with other stuff i wanna do
@foggy oracle I'm getting the same error. A spinning icon in the same system.
Message customer support
Found a glitch
Hello , i lost approximative 1000 1h booster
Now i just have 104 last day more 1000
<@&509691205798592532> Do you know how long it takes Support to fix "My Ship is Stuck" bug? I've done all suggested to fix the problem. Sent loads of tickets and no reply.
The ship does not stay docked once recalled, it appears back in the system that I recalled it from.
#👾-bug-reporting message
They're usually pretty fast if you do the above.
Already done that 👍
It appears that Pike is broken. Battle logs show no ability enhancements and Pike doesn’t appear in the logs at all. Noticed it when farming borg probes
told system to upgrade parsteel plant received error code about trying to put up a peace shield on a territory i don't own not in a territory peace shield already active
Lol
Pike never shows up in combat log. And how do you figure there are no ability enhancements? What crew are you using?
<@&509691205798592532> <@&509691611903426561> -> I think it would be good to show Scopely a particular bug they introduced in Turf Wars -> You can crack a base and keep hitting it to get points -> every hit on cracked base counts like PvP. I already see people abusing it on my server.
Has the issue with "incorrect Defense Platform upgrade scoring for Domination Event" been fixed? <@&509691205798592532>
Chen and moreau never worked on mission hostiles
Mission hostiles are not "Hostiles" as the description of either officer want it
Hello again, this is the response of the support team I got ingame:
Danke für deine Nachricht bezüglich der Punkte im Stations Event. Wir haben dein Anliegen an die Teams weitergeleitet, die dies überprüfen werden. Die Punktevergabe in den laufenden Events funktionieren wie vorgesehen. Ich hoffe, dass die Information weitergeholfen hat. Lass uns wissen, ob du noch weitere Fragen hast. Schönes Wochenende.
With translation:
Thank you for your message regarding the points in the Stations event. We have forwarded your concern to the teams who will review this. The scoring in the current events are working as intended. I hope that the information has helped. Let us know if you have any other questions. Have a great weekend.
To cut a long story short:
They want to tell us, that everything works fine! There is no bug concerning the power one get by upgrading platforms… hilarious!!
As per log exported from the game, the Cerritos ability "Shield recycling" does not do anything and is bugged. Very disappointing - could a dev check this please. Thanks 🖖
Another bugged event 🙈😂😂
I feel like something went wrong here.
Das event sagt di kriegst punkte verliersr sie aber buge wie eh und jeh
Keep on Azarn, you are winning 💪😂
Reckon if I go negative enough it'll overflow and give me full rewards?
I've raised a ticket for it anyway.
I'm also losing points for spending tetryons
Things are also not updating. I updated my trit for a repair and it didn't. I just got 15.
15.5 k from swarm and it didn't update on my inventory. I repaired game, rebooted and nothing.
spending tetrions count negative in event 🤣
yeah, negative for me also lol
negative points here as well. I hit some big hostiles and lost due to battle round limit
Iso resin spending also not scoring for me
When I try to open a Battle Report against a Cloaked enemy, I get blank screens, nothing loads and you can't go back or anything. You can only close the app and restart. That, with the LAG takes forever and may even sometimes not connect successfully - retry at 76% for 5min
pike-Moreau-Chen/T’Lann
Then its definitely enhanced. It doesnt show a higher percentage than what your officer is.
What tier is your Moreau?
So, no fix for the negative points in the Expand event, for tetryons?
Think the negative points are from collecting cloaking dailies .. so collecting instead of spending tetryon radiation
Mariner Avatar SLB doesn’t score correctly.
Build a defence Plattform, gained around 368k points in power (stfc.space), according the event it is 20 event points per point power gain. = 368k x 20p = 7.36mio points.
However, I got around 280k Points for that upgrade.
Upgraded a 2nd Plattform with the same result. Only got around 280k points in the event.
Waited also around an hour now to see if it might be only some lag in scoring… but after an hour and several restarts, nothing changed.
It's " 5 Week's " and I've not Been able to play on my L27 station 🤷🏼♂️🤷🏼♂️
I want my 2 D'vors, 2 horizons, discovery, Vi'dar, meridian, Franklin, North star, Mayflower
6 Envoys ( 3 for scrapping)
and my un-built Saladin !!
Plus My officers!
🤷🏼♂️🤷🏼♂️🤷🏼♂️🤷🏼♂️🤷🏼♂️
Did not collect tetryon radiation from the dailies, cloaked twice while fighting another player and received negative points in the expand event.
OK, fair enough .. then it's randomly assigned .. lucky us 😂😂
Will make Turf Wars - Hunter Killer XSLB event more difficult, support with Cerritos and cloak to maximize points in that event and you subtract points from the Expand event.
Is anyone else scoring negative points in the expand SMS event? I'm using tetyrons and they are scoring negative
Yes
How the heck is a level 29 player in the same bracket as a level 49 player for this Mariner Avatar Leaderboard... man ...this game ...
same for me
i hope that is a bug
not a real thing
you never know with this game.
Oh, I just found out why my defense platform scoring in the event was so bad…..
Defense Platforms give a much less power gain it seems….
For defense platform 44 it shall be down to 7k now….
Not sure this should go here or not, but... in the offers there is for $19.00, it offers the sharda to unlock the d3's cloak. Thing is i allready have it unlocked. Be nice to get same offer but for the bortas, which i need.
Alliance Contributions are only counting as ONE, and therefore only awarding 10 points, even though making 50 donations via the slider.
Would have been nice to know of this before I spent 200 donations worth of Dilithium in an effort to help my alliances scoring.
I'm either owed points, or RSS.
i was cloaked on a node and player was still able to see me and attack
when is this going to be addressed as on my screen, i show cloaked, but if it breaks the cloak landing on a node, that should be communicated.
It is actually clearly stated, that Cloaking is deactivated when on a node
where? it's not on this screen.
The game has no clear difference between Mine and capture node. Only difference is, you dont get ressources on a capture node.
hence, should be addressed....
I really think it is somewhere, lemme check agqain
It definitely is stated like that in the official news
and that info should be in game, not the website where players are rarely going to visit.
or even a popup window letting you know if you are cloaked and heading to a node that your cloak will disable, like attacking a player with your shields up on base or starting an armada that another alliance has started....
It would be nice if my Discovery had a way home other than the spore jump or Going home and then pointing at a spot -near- my station for it to -go- to.
The regular recall option is missing in this dialog. But you can use the recall button in your HUD, after selecting your disco
Is anyone having trouble raiding? I can’t hit a base. My ship hits flys around once lands and does nothing. My shield won’t even drop
Occured to me a few times. Restart fixed it by showing them have a shield
I tried restarting, I cleared cache also
storm trooper training?
sometimes I wonder why I play this game. the lag has been so horrendous for a while now and doing a simple event like the xslb with very few people in system we have game issues where screens freeze for a good 2s between screens, button have to be pushed multiple times just to show they are doing something, the syncing of where ships are. I mean seriously this is basic game stuff. why the.... can't the devs I don't know properly supply the hardware needed to support basic game functions. that or optimize the code to actually run. and no I don't have a bad connection. I have a fiber 1gb connection with a 8ms ping to game. it's game server lag not me. not to mention everyone's been complaining about this for years and it's only gotten worse.
ROE is not a rule, it varies from server to server and does not exist on some. It is basically a player agreement on that particular server. You have no obligation to play by ROE. You can decide to play however you want, as are the other players on that server that choose to treat you however they wish. As such this is not a bug and does not belong on this board.
easy solution. don't follow it start a rogue alliance and challenge the status. in every group there will be the strong that sets the standards for everyone. every game community has their own rules built by the community. choose to follow or not.
I've created on 28th of March a ticket with support because the lag was incredible, I was spending my time looking at frozen screens or had to reset / clear location each 1 minute..
They replied only on 4th of April.......
Here is the exchange:
So.... yeah.. their way of saying it's not us it's you.
While my Internet is FO and WiFi is seamless ....
And it's even funnier they want to narrow down to the European servers when I've seen many US servers complaining as well...
I’m on day 8 with my away teams issue. Same BS message. I can’t start or end any missions
Not a game bug, player created guidelines and self enforcement has nothing to do with the game software and or bugs within the software. If the majority of the server wishes to follow some sort of ROE, then too bad for you. Will of the people etc. lol. You are still free to ignore it, as you have stated that you do. But on the flip side, they are also free to treat you however they want as well, ie KOS, not allowed to join their alliance or whatever your server does. Freedom is a 2 way street, and is in most things in life, majority rules.
yep I am on us server. it's been something everyone complains about in chat. it wouldn't be very difficult for the devs to you know make an alert based on how much people are talking about lag in game or other monitoring on server performance. but ya. I remember back in the day we had hundreds or more players and less lag. it's just getting ridiculous how bad it's getting now days with fewer players.
Whenever jumping with Discovery. I am fully updated and uninstalled\reinstalled the game with the same results. Kinda hard to earn points jumping when i can't jump anywhere.
I have the same
Good morning, at level 35 I should tier up ships requiring level 41 and 52 to be built. Have a nice day.
It always mentions those options as scopely just copies and pastes the event for other levels. It is not a bug
I thought that was self explanatory 🤣🤣🤣 like the fact we get the whole list of hostiles to kill including DS ones some of us can’t reach
I dont get it either 🤷
You got too many atas running at the same time. Finish one of them and you can start it
A respectable IT infrastructure has server monitoring in place..
I mean if they wait for people to complain in Discord so they can be aware there's lag on servers... they're the next level of bad.
So I'm pretty sure they're aware of everything, but they're way too cheap to address the point.
Cheers will do :)
Purple are back 😡😡😡😡
Today i got 2 new weird issues:
- During PVP the game randomly opened reward boxes multiple times.
- Sometimes when i get attacked my ship automatically changes its direction and sets the attacker as target for an attack. I can fly in the opposite direction but if i get attacked i steer into them
relax, you're free to play the game as you want within the ToS. But other players are too and they're well within their rights to try to enforce a roe
that's due to lag and game sync issues
they been having server problems for a while and chose to just put new features that just compound the problems
Still can’t jump my discovery because it says I need to update game and there is no update. Really frustrating since today is Sunday and can’t get points for jumping.
You can try a workaround: change the jump efficiency by either modifying the crew, the warp component, or the research level
Can’t do anymore with research. Need more spore drive components which I can get today. I don’t know what you mean by warp component. I have changed crews and nothing happened. I shouldn’t have to do that
You shouldn't, but there's a bug, so your options are to either try a workaround or wait for a fix.
Warp component is part of the ship, when you're in the upgrade screen, it's in the lower left corner.
Gotcha. Still need those spore drives.
Is there a way to turn off the moving background? It is flickering and if epileptic I would be curled up in a fetal ball. Relatively recent bug, latest iPad Pro and current OS. Killing app does not resolve, could be an Apple bug.
seems to be an Apple/iOS or device issue, my Android and PC dont have it
@light ermine I have same issues on pc, it is show when player try attack you
Syndicate xp not scoring
Got it to work by changing crew to discovery crew. 👍
I am getting no points at all for the Recruit Mariner event, yesterday or today, either for spending materials or spending armada tokens, getting tired of all the issues
Did u make sure they are rare and epic armadas?
Yes was one rare exchange, and alot of G3
I wonder if it matters where u do the armadas and they didn’t specify. I think I read about that in event chat
Even if it does, uncommon G3 materials and higher are not being counted either
That sucks. Sorry unexpected. If you haven’t already, you should put in a ticket
Exchange don’t count
seems to be a bug: when a Hunter attacks, the variable name is displayed, not the name of the NPC
@pulsar depot
Tickets are a waste if time, justbwanted it out there, maybe if enough people have the same issue we'll get a gift basket, lol
@spiral venture , not suprised, so glad scopely has figured out how to explain events so well and in so much detail, almost impressive
I've been miming Ore since 8Am and still at zero on my dailies. On server 26.
probably too high in rep and your mining req changed to a higher grade
I just had the issue that Rom is not triggering correctly when I attack a base. The effect is shown as active in the first round, but the defense platforms and ships in the base still shoot in the first round too
Triggered in round 1, but ship still destroyed in round 1 too
Looks like a bug to me
Show the rest of the activations on the station side?
There it is. Kras on the Mayflower negates Rom.
Oh boy 😳 Thanks for pointing it out 😊 no bug then but bad design. An ability that negates 50% should not negate an ability completely
Not getting points in the Hunter kill XSLB in the turf wars for kills and losses.. figured scopely would screw it up too
There was a LOT of chatter about the math, Rom is built weird — he rounds down. So if you can get him to 2 rounds (Jellyfish, Crusher, McCoy) you’ll counter the counter.
Or at least get him to 150%.
Thats really weird 🥲
From what I remember, it was to stop people from boosting him to 1.5 rounds and getting two rounds of absolute stompage. Sad to hit though. I had that happen the other day myself.
Fyi,node glitch bck on node w ship off but staying on node,recall ship glitch bck
Just made a try with a jellyfish(+60% effectiveness) against a -20% Kras, and I got 2 rounds of delayed fire… that suggests it rounds up the captains maneuver 🧐
Not really.
The jellyfish maneuver is doubled, so 60% would actually be 120%, less Kras at 20% for 100% bonus.
Ah I see, another place where they forgot to mention the 2x60% then. Well, Rom could be fixed by for example changing that Rom‘s ability can never be reduced to less than 1. Applying a percentage based reduction to something that is an absolute number is maybe not the best idea anyways
being reducible doesn't mean it's broken, he works fine, and kras does too
If there is an ability that says „delay by 1“ and I can completely negate it by having another ability that reduces the first one by 20%, that is broken in my eyes, because then still 80% of the first ability should apply but cannot as its less than 1. Well, broken or bad/non-foresighted design, either applies. That could be fixed by making Rom’s captain maneuver unaffected of any increase or decrease based on ship/officer abilities, same as they made it not profiting from synergy effects. Make it always exactly 1 round and the issue is solved
I have the same steel issue. I opened a ticket. reward should be ~ 60 x more than displayed
frozen a bit
I don’t mind what it is. It’s just not balanced like the tri/cry/gas/dil
Its a bug. Not the first time. It limits the choice to tritt or dill, but I need steel
i have the workers_error_2 going on for days which is screwing me in terms of stacking assignments for the upcoming SLB
and no it has nothing to do with ongoing assignment count. support just confirmed they know about the error and closed the ticket lol
Hi all.
Im on Server EU156. Having an issue with a stuck ship here. Have done a bug report in game, no follow up since and my ship is still stuck. Ship will warp when recalled, but as soon as it docks to my station its back in the system it has started from. My fellow alliance members cant see my ship in that system, which leads me to believe its stuck in limbo 🙄 Have cleared the cache, data, wiped and reinstalled the game, and still continuing to have the issue.
Any suggestions please? Not much more i can do on my end here!!
Please fix your crash problem with the iOS app. When I locate ships, it crashes, when I click on a node, or an armada, or a player, it crashes! Happens most frequently just after switching systems. Oh, switching systems seems to makes it crash, too!
You will need to contact support. #👽-how-to-contact-support Mention stuck ship, which dock and crew.
their reply lagged but they don't realize it 🙂
Thanks for the reply. I already sent a ticket in game about 12hrs ago and still no word back yet.
What sometimes helps with stuck ships is if someone attacks your base. Have a friend crash a realta or similar into it and see if that fixes your ship
Il give that a try. Thanks for that 👍
Got the same error happening. Started happening for some assignments, now happening for all. Also can't collect a completed assignment with Khan, gorkon and kang on (not as if they're important), it just collects one of my others (which given I can't start any new ones, I don't want to collect what I have, what with an event coming up).
Scopelys response - "can't do anything right now, but rest assured we're looking into it". For some reason I'm not assured...
you should be able to collect khan's mission by attempting to place him on a new ATA
Missing a daily. This is the second time i have seen this. it happened last week as well iirc
Same , server 13 the 6hr event missing. Shame as this probably would have been the ship event too!
it looks like it was due to be a ship slb. i think that was the case the last time this happened so not a major problem for me as i find ship parts a silly mechanic for ops 40+ at least where im at ops 41
WTF this is 💩
I have a question. Is customer Service even open any more. I have submitted tickets about every day for over a week and no response, not even a ticket number
Happens every year after they adjust the events for daylight savings time. I really wish Scopely had better memory, or a knowledge base they could use to reapply the fixes faster or (gasp) even fix it before it happens...
Constantina system..unable to play there cannot lock or attack there
Late response: Cant be Lag if you never opened them in the first case, also cant be lag if you never pushed the attack button. Blaming something on lag means you execute an action you tried to make at a later point in time, but it still requires you to make that action.
Ship xp event missing on server 79 now. Was not missing from our server when bug first came up
He's not available to select unfortunately. It's just very screwed up. Even tried a complete reinstall, which did nothing.
All 3 are missing from your carousel when choosing officers to send on a mission?
WHY DO YOU IGNORE TICKETS FOR HELP CONNECTING SERVERS, THERE ARE NO PEOPLE TO PLAY FOR US, THE SERVER IS EMPTY, THERE IS NOTHING TO DO 125 COPERNICUS
ONLY 5 ALLIANCES OUT OF 100 DECLARED ARE PLAYING AT MOST
LD Season 2 Lieutenant's quiz **Q10 **answer of 'spend 1 latinum' does NOT work on Research, Repair or building speed up purchases or uncommon recruit chests - it only triggered when using lat on an INSTANT SHIP REPAIR
thats dumb but thanks for the heads up
Why do I need a drydock to repair?
just to be clear #10 only works with this button and this alone
Battlepass icon keeps jumping around 😆
Just a quick hint. I guess your caps lock button is broken.
keep getting this error trying to set away teams
You need to complete one as you reached the max.
Anyone else’s chat bugged completely or just eu138? Game keeps bugging out too with screens like this
Can’t send a message at all option to send is gone once you’ve written it
Question 10 of season 2 lieutenants exam is not scoring correctly. I have done the correct action but not received credit
Only correct action is instant repair with latinum
Could some lvl 46 player post the rewards of the borg event. Heard it got screwed up hard with 45million x 1 million trit tokens, some have that already in the inventory
But worked, cheers for the hint. 👍😊
Tried the instant ship repair for lt exam question 10d nothing happen
Q10 isnt working
yeah the repair with 1 Latium does not work for q10
My Discovery cannot jump. I have already updated everything and everywhere. Regardless I still get an "update your game to the latest version" message. Please advise.
also did research for 300 lat and still nothing
Change the crew your using to change the efficiency level for the discos jump
I reported a bug in my losing lvl 31 after last week's reset. Scopley never answered my emails
Never had an issue with this crew before. I don't think that is the problem, but I will also try that.
Then it’s your research causing the issue or the engine on your disco that’s causing a bad calculation so the disco can’t jump
Not the case. I've been using the disco for months. Just changed crews and still the same error. It's a developer problem and no one is working to fix it.
What level is your efficiency research?
For lieutenants exam season 2 question 10 I have spent 1000 Latium now trying to speed up research, building, alliance contribution, and ship repair. Nothing is triggering the completion for me.
Ship repair is the only one that triggers it
I tried and still isn’t working
A few people said that the last hour or so. I wonder if it’s lag or the devs tried to fix it but broke it completely.
nothing triggers it for me, spend 1 on, research, production and repair
how do i report it as a bug so it can be fixed?
G4 Impulse research is getting applied to G5 ships making them faster than Realtas for ex.
And they will never do, apart some preformatted message that starts along these lines "we appreciate your passsion", then it will continue with "rest assured I've forwarded your issue to the dev team and they will look into it".
Then it will end with the cliffhanger 🤣:
" unfortunately we're not able to provide you with a delay in which the issue will be addressed , but keep updating regularlythe app".
That sums up every single bug or malfunctioning feature I've reported to Scopley Support.
Those of you who registered tickets with them, probably recognise the template. 😏
Otherwise currently servers are madly lagging
I have a stuck ship. Opened ticket 3 days ago. Opened a new ticket this morning just in case. Usually they get to these tickets fast. Only other time it happened to me, they resolved super fast. Yes I tried the recommended methods for fixing stuck ships. Didn't work.
Yup and you gonna wait. I estimate at least a week.
Last time I've opened a similar case it was on 28th of March, they answered me on 5th of April.
So.... 🤣 hung on in there buddy.
😜
Game is just unplayable, searching a system take 1 hour, system hang every 5 minutes, you loose every players because of this, game use too much ressources for nothing
sheesh that long? crazy
#👾-bug-reporting message
They're usually pretty fast if you follow their guidelines.
That's what I put in my tickets.
I can't target the Gelrakian raider ship. It is TOO CLOSE to stations!!
on the popup you'll have chevrons on the sides that allow you to cycle targets
Q10 in exam isnt working
It is but it's finicky. It has to be instant repair on a ship, apparently, and mine didn't work on a small repair.... I had to run my miner into a hostile and then try.
Thank you to RJ for sorting out my stuck ship. Much appreciated!
Thank you, Candle
They're on the carousel but they still have the away team emblem on their picture; I can't select them for another assignment. They're still locked into the ata as far as other gameplay is concerned as well.
what happens on a new mission if you click on one, then click an empty slot above?
sounds like your bug's different from what I've seen. I'd collect everything and see if that helps starting new ones. The next ATA event is just sms so it shouldn't matter. Or wait til then if you'd rather not
Bear in mind I can't start any ATAs at the moment, they're all failing with the workers_error_2 notification. But the Khan /gorkon / kang issue predates this. Had this issue for two weeks now (since they did that maintenance update that wasn't the current arc update)
I'm planning on collecting a load during the ata event, see if that unlocks things
But others are having the workers_error_2 issue as well so I'm not hopeful it'll fix much
But thanks for trying to help anyway
I had the workers error, until I cleared my collection queue. I'm testing to see if the error reappears.
OK thanks, I'll try clearing it when the ata event comes up - at least then I'll complete the event, even if the bug isn't fixed
You've instantly been more helpful than two weeks online to scopely cs
I've done everything I can to get question 10 done but it just wouldn't work. I had to send in a ticket.
Thank you!
Did it work finally?
Same... I've spent more than 1 lat it doesn't count in the score..
Basically, based on description, it's sufficient to spend 1 Lat anywhere regardless if its a ship or build or research.
I've just spent 300 Lat on research
Needless to say... it did nothing
I had to suicide a miner into a hostile and then instant repair. Most haven't had to be that extreme.
I see....
Definitely not fun.
Yeah...... and currently I can barely play the game because it keeps freezing again
I've noticed something fun : in between 00h00 UTC and 02h00 UTC there's almost no freeze.
Why? One could ask? 😏because a lot of people go to sleep so the count of concurrent users diminishes..
A clue for the Support team who always wants to point to "it's your wifi connection" when the freeze issues are raised
Oh well.....
On this note 😅 I wish you a very lovely night
It's occasionally wifi - stopping at 76% is a giveaway - but not usually.
Did the support team get fired? Haven’t had a response to my ticket in over a week
Probably a reorg.
I have my meridian stuck. It's on the system my base is on but I can't get it back. And none of my peers see it
You're in for a week of waiting
3 April till now
So long that I had a second issue and just had to add to my existing issue
Wow, worse than I had to wait
You mean at the beginning when it's loading.
But when you're in the middle of it.. then it's what?
For instance there's often the case when I hit a ship then the app goes in freeze.
So .. obviously I have to reset.
It takes in between 1 min and 1.5 min at minimum to have the app up and running
Yeah, my experience with wifi issues = 76% at loading, occasionally in game but not often because I only play at home. Still get lag and dropped though.
I noticed that since the "merge" news started and when there are arcs going on it's even more often
Same. I play only from home WiFi, knowing that there are other services that work concomitantly and they have no issue
As a side note, the freezes we last year as well but it became worse and worse this year. I have to reset the app sometimes 10 times in 30 min
Which is crazy
I eventually give up
It's pointless to write to support to be told to : "clear the location, reinstall the app .. oh and it might be your wifi"
😅😅😅 this "it's your wifi" starts to be as silly as come back as " but her emails"
Anyways.....
Anyone having problems with question 10 it doesn’t seem to work must be a bug
I am not always getting syndicate event points for completing syndicate dailies wth cant they get one day of correct event scoring
Only works on instant repair for a destroyed ship. Use a realta
They already fixed it their way. I have removed all the tritanium resources that I had stored in tokens. with what in the end the event cost me 41 km of tritanium to me that has disappeared
This is a shame they are wrong and I lose all my resources.
Did you check your inventory -> ressources? As per in-game announcement they have moved the token in that tab.
I broke my realta 3 times and spent 1 lat each time and question 10 still isn’t working. 😪 restarted twice… still not working.
I had this reward too…but wasn’t recognizing the 42milx1mil Trit reward. Did some upgrades at my Feesha. And now I’m at zero Tritium! Can’t compete in events or do even do my dailies! No message from scopely?!!! Are you serious!
@scopely: how to proceed? This is unacceptable! Honestly! Pls give me a dm!
ingame chat🤦♂️
there was a text of two lines, then I erased the transfer to the next line
Since the last three updates the game crashes often. Since the very last update it constantly crashes.
Been unable to load game since an hour ago tried switching phone off/on, restarted it, cleared cache. Anyone got any suggestions
I don't have anywhere, they simply deleted all of my accounts, mine and those that were found by the error. and the resources of the base also leaving only a part
You'll need to contact CS if you believe they removed too many trit tokens from your account.
it will work on instant research or builds too not just ship repairs, but yeah cant just buy a speed up or such
So the season 2 questions overall isnt completing for me, anyone else ? I have done all 10 questions, all are marked complete, but the season 2 overall shows only 9 complete
scoring might be lagged, I'd wait a bit and clear localization/reboot
cheers
Possibly. But show me a research, which's instant finish is less Latinum than instant repair a realta 😉
that no, but just a 2 second look above shows a bunch of people who didnt get it from isnta repairing a ship
Possibly because they didn't completely scrap their ship? If they instant repair a damaged ship instead of destroyed, it doesn't work
Nah. I just repaired my damaged ent for a few lat and it worked. Rather guess it's all about lag...
Some major lag aih… I’ve been waiting 4 hrs for question 10 to update the results 🤣🤣🤣
4h is too long, did you try instant repair on a destroyed ship?
In the Lieutenant's exam event there is a bug that does not allow you to complete the tenth quest, I spent latinum in all ways but it does not give me the reappearance
Q10 requires you to spend lat via instant repair. Try smashing a Realta and using the lat repair button
And good luck… coz it hasn’t worked for me yet 🤣
not sure why it isn't working for you. Did you try a different ship? Some used fortunate
Ok thanks, I'll try
Okay will try… I did try with the sally and it was 2 lat… went no need 1 lat… but will try the fortunate 💖
and if a ship change isn't working, I'd try a diff dock too
Nope… lol none of it is working, tried 4 docks, fortunates, Realta, Corvette too hahaha
I don't think it would be lag after 4h, can you post a SS of the event card? and what ops are you?
I dm'd you
I have a problem with Lieutenant Exam event, question 10, i mean i spent lat many times but it doesnt score. What should i do?
crash a cheap ship into a hostile and get destroyed, instant repair it with lat to score the event
I did that, no efect
what ship did you explode with?
I Trier with realta now, it is ok,thank you
You have to select instant repair for it to work
I can't make the jump to discovery. Returns this error(update the game). Reinstalled the game.
It's bugged, you can try a workaround by changing the jump efficiency % by using a different crew, upgrading research or the warp component. Or you can wait for them to fix it.
@noble moss Hi, I normally dont tag moderators. We have a player that has a stuck ship and has logged 4 tickets with no response. Anything you can help or advise on. He has tried everything in the meantime including a reinstall.
What method did he/she use for tickets (in game, email, etc)?
I am checking. Side note, its been about 4 or 5 days and he says he want to quit is why I am messaging here.
Try using any non discovery crew on board and jump but travel home back not jumping back with recall
Season 2 lieutenant exam question 10. Not giving out reward for answering correctly
This works.
Q10 does not work. I've tried all 4 answrs
You tried the instant LAT repair?
Q10 is use a g3 ship, hit a hostile ONCE then go quick repair with lat.
Ezri
Still does not work. Spent so much latinum on different ships repairing and instant repair. Repeat DOES NOT WORK
Yeah I can’t get my rewards for finishing this bs.
Did A-D not one is correct apparently
Idk why mine is acting up.
D, is the correct answer.
Iv restarted the game 4 times checked for updates and still it won’t let me finish.
This was an hr ago in galaxy on my server, Ponfar.
On a full health ship, I instructed the PC to get hit only one time, recall to base, quick repair with lat.
NOT repair then use lat
but, quick repair.
@noble moss In game, Android. That is where he logged the ticket.
Meh I give up.
Sorry, it is not working for you sir
I know they have higher tickets than normal so it's taking a while... but can you/your friend DM me their playerID and a screenshot of the ticket showing the reference ID #?
All good. Not surprising lol but it’s whatever. Thank you for offering your help man. I appreciate it.
Sorry, it did not work. I'd also send in an email ticket as well
this way you can clip a jpg or png
Naw I’m good man. I never hear back from them lol Iv sent in tons of tickets never got a response.
yeah they are super busy.
i'm in here again because of the latinum antique not showing in my inventory.
killed an assimilated ferengi 2 hours ago and the item still not in my inventory.
I feel your pain.
bbiaf
Lol gotta love it.
did the vidar die on a hostile? or a player?
What's up with the enormously long lag times again? Perhaps Scopely should do another server merge 👹 Game is unplayable like this. Others destroying targets right in front of my ship. And don't dare to blame my network connection, I have higher connection speeds than most, around 1000 Mbps
There is no Jellyfish Pursuit event on Server 77.
I have the same problem. I came to this Discord specifically due to this issue
From scrolling through the chat above, clearly this is not an isolated incident or uncommon problem. I've done three lat spends.
Do an instant ship repair with lat
Clear localization and check the event again, the answer has changed to utilize a mechanic that works better.
Done it with every ship. It's not working
Did all that and redid the event. Still nothing
Kill a hostile in Rigel
If it’s not scoring try again
It’s most likely some lag
Some people are reporting that they had spend 1 lat and not any higher. I had no issues spending 2 lat on a ship repair. I had an alliance mate spend 5 lat, but read lots of posts in #💬-events-feedback that they could not get it to work unless it was 1 lat only instant repair.
Well whatever the issue was it’s been changed and now it’s kill a hostile in Rigel. 🙈
I want my 2 lat back!! :)
I want my 9 lat back 🤣🤣
Amen on the refunds... but I am not holding my breath
This damn Q10 is so stupid. 1 LAT is not working on research one min speed ups. How the hell do I get my ship damaged for 1 LAT. Scopely you’re dumb.
I'm so sorry for the inconvenience - but that answer was actually changed this morning due to the bugginess with lat. It's not killing a hostile in Rigel.
You may need to clear cache and reboot the app to see the updated answer in the text.
When I have incoming attacks I keep getting popups like this
How am I meant to get away when this stuff keeps happening?
Is this not fast enough internet to play without force closing and saying "please check your internet connection and try again"? Seems like this mobile game has issues while mobile and not on wifi.
Why can call of duty mobile play perfectly fine and not this game?
Can we take about La............g? Its worse than its ever been.. So much for the fix.
Rated as unstrustworthy in augment space even though I’m actually a pawn. Keep getting killed when I try to continue into the augment territory even though I’ve worked to be pawn
@clear smelt I was told in my server that augment space works backwards. It doesn't make sense to me, but I am having the same issue. They send out a bounty hunter that slowly follows you and destroys your ships. Kinda a crappy setup imo.
And @tulip iris because the bounty hunters aren't working for the augment. The augment are basically hostile invaders to the systems and you're aligned with them, so you become hostile to that area by association.
Interesting. So if we kill the bounty hunter it'll hurt augment status?
No, though that would be a nice idea 🤔
Yes…super helpful to be in the middle of a battle and rewards pop-up. That is a brilliant piece of coding there. But it matters not I suppose, as the lag is so miserable, I can’t get a ship into a TC system. Specifically, the ship enters the system, and before the new screen even loads, the ship is under attack. That is a very helpful feature there Scopley; I’m sure your coders have been working around the clock to come up with that brilliant crap.
Please fix my bug scopely! Cant do anything
S193 - ship outside valid area. Invincible
[iml]+DJ+
Game still crashing and lagging when is scopely going to do something about it
Had 1 day bugs were nill and then poof back to it
Why waw my comment removed it is a bug getting diffrent items then purchased
Only happens on my phone. I have cleared data and cache, completely uninstalled the game, and still in this specific system tlhuHwI', I can never attack targets
Phone is a Samsung Galaxy S22 Ultra.
Started to have the problem after the update before this new cartoon chaos update.
I just get a spinning wheel of...nothing
Disco isn't counting as a federation ship now, so faction specific buffs and bonuses aren't counting... Got some help to science it... eg. with anti-fed crew and without
Note the lack of Krell and Mirek officer abilities for increased damage at the start of battle, but when getting hit, Krell's captain ability proc'd
Disco never counted as a Federation ship, it always was an independent ship
Same as sarcophagus doesnt count as klingon ship and vidar doesnt count as rom ship
well, it's silly that the OG jelly is a fed ship, but the disco isn't 🤦♂️
OG jelly is also not affected by anti fed officers
That's weird. It should be an independent ship 🤔
we're just going down the list to see which are counting 🤣
ISS Jelly is independent though
did not get the Event
Me neither
My alliance finished the disco event already … and I scored nothing , heck I don’t see the event in the turf war event sets
Annoying
The same for me
If you don't have the Discovery unlocked, you will not have gotten the Exterminate event.
It keeps happening to me that, when someone attacks me and i press warp, they sometimes teleport, i go into warp and like 10 seonds later i got pulled into combat
I've asked the team to be more specific about requirements on the IGN in the future.
Scopely: you need to fix the lag…STAT! If your goal in this release was to make it laggy and just overall suck, congratulation - you succeeded.
Not getting credit for spending lat for the lt exam.
Hunt 1 hostile in Rigel, got updated
Which makes sense, given that the baby Jellyfish is Spock's ship and the ISS jellyfish is Mirror universe Spock's (not Federation).
Speciality event ships not being faction isn't a bug though, they even used to tell us back when they did arc fall Q&A's, and this makes sense to me as they are speciality content ships and it would disadvantage people that didn't follow faction X.
unable to attack bases during a tc now?
Only in your pvp range
they where with in normal range, tried attack 2 different bases during 2 different tc's today and it just started the attack animation and stopped with no attack, tried a restart and again nothing.
Not a TC issue. Affects stations outside of os as well.
Where would I find the status of a support ticket, specifically 7501790?
Attempting to hit a base that’s in our territory that isn’t in our alliance isn’t working. It’s as if the base doesn’t register combat. It just cancels the attack mid way through and no error or battle report is generated
Double repairs in ishka 76
Don't worry about fixing it I'm just waiting to repair the ship destroyed while reporting having to repair twice..
yep thats what i saw today(few posts above yours), once on attack trying to get the defender to shield or pull in ships to defend, 2nd on a dead base to see if it still happened after a restart, 3rd with my alt on another dead base.
It’s odd because I attacked another base next to it and that worked.
ok so it can still work...i just got bad luck 😛
I dunno if it’s just bases of people that have quit that can’t be attacked or what it is.
my first one would of been an active player unless im mistaken
This is a ore node in romulan
Space and it is charging like a Borg system
I already paid 1 for this
I've had that problem with bases all over
It's not the node, it'll be the client. It's basically locked the current system to where your Vi'Dar will be and is trying to send it to the same coordinates but in that system instead. You'll need to restart the client, don't think there's any quicker way to fix it.
From what I've seen it seems to be people that have quit, and it becomes unattackable after a maintenance with ceasefire shields. A whole group was hitting a rather large base for days. Then maintenance came and it became unattackable
The base became unattackable weeks ago and still sits there in the same state
so if we wanted to we could fill systems up with alt accounts. abandon them and then the teritory would be useless for whoever takes it over
Stations are generally moved out after a period of inactivity.
its been 2 months now
and if you have the alts info just setup a reminder for 'login day' to keep them fresh 😛
No idea on how long, but it does happen.
My old alliance used to hive, extended afk stations are removed. I've also had it happen with an alt, you log in after a while and they're suddenly in some random low level system.. what metrics they use though 🤷♂️
Nice name
I had this funny error myself couple of weeks ago, several times.
The way to address it is ( hold on because this is funny, you won't believe it 😁 ) : clear location or simply restart the app.
😛
Otherwise the fact that it happened kore then once ( to me) and I see it happens to other people from different servers - makes you wonder... what spicy thung they did last maintenance....?
The lag is still maddening😡
Yup.... personally I gave up trying to connect to this Scopley app for today ...
I took this screenshot planning to report the bug but got distracted a week ago lol
there is no ore in the treachery only crystal and gas 🙈 👎 😱
Wow upgrade elite treasury. Need to buy pack to complete. Thanks scopely. I will get right on that 99 pack. NO thank you
Interesting bug. When cloaking, all stats go to 0
Last picture is the crew I have on so obviously I should be seeing 300% and not 0% lol
It’s a visual bug. It’s the same as the huge decrease in power when cloaked.
The treasury is known to be pay to win except you wait for the broken desealing rod parts.
Scopley new features : your ship can be attacked, while docked & without captain, by red-hostiles.
Come back tomorrow and you gonna see Alliance territory only accessible by token.
Also for your enjoyment:
- events that don't score until later 5 hours-in.
- miners when (or rather instead) refreshing warp random in some far away system and you have no control unless you restart the app.
- 100 $ and up packs in store.
Call now.
Q: Is the Upgrade the Treasury SLB supposed to span from at least level 22-40?
This is a new one keeps doing this
A month later and this still does not work for me on either mobile or PC... browser does not matter, nor device.
So I guess I'm just not allowed to visit the store or play the PC client...
Come on Scopely fix the can’t repair ship in dock bug already, have an alliance mate who put a ticket in over 2 days ago and still no response.
[3★ Raw Crystal Mine S:717782925 X:-369 Y:341] looks like a ore-node!
I play on Apnex eu-118
Hey guys, fyi, drydock G with amalgam and it's Exo is buggy and only giving the 10k ship loot, not the 1m ones.. any other drydock is working as expected. I opened a ticket with support.. just wanted to let you guys know
synergy fail 💩
Nice
So where is the issue?
I am not gething the other 5 questions from the exam
With what you said Orginally it is correct
You have full synergy when you have 1 science 1 command and 2 of the other officers
I may got the point of those lower numbers, but still numbers fail on image 3 & 4
Catch and Quark are command officers so there is no full synergy
You need 1 of each for full synergy
No they denote full synergy
They are correct
Your screenshots above don’t show full synergy.
Would like to know why I automatically get loot chests Pop up when I've just won in combat???? Not very good when at a defence
There is not a bug anywhere on those screenshots, neither on Stfc.space nor in your game
Well, you have to "CONFIRM" something went wrong. LOL 😂
That and the network symbol is red. I've had that happen a lot lately, so I just kill the app and relaunch.
It comes back randomly the network symbol isnt always there its been doing it alot lately.
Thank you for confirming. Talking to myself was getting boring 😂😂
i got the Officer Transponder through the Daily Webstore Reward but not getting an option anywhere to redeem it
Just sitting in my inventory and no where to click to exchange it
had the same thing last night with some feedback started here
#💬-general-feedback message
to sortof an answer here:
#💬-general-feedback message
if you dont see it in gifts on pc check on a mobile device.
Don’t see any bp or armada event after several refreshes.. I’m ops 24 so should have the armada ones
Thanks. Annoying but at least it worked
I was setting up crews ,with presets, but once done one it clear another one, now with many attempts it worked, just for record:
Pinky bug
has anything like this been happening to others today?
Move to a different planet or system
This planet's known to be bugged
How do you change a broken desealing rod with a desealing rod for the treasury?
Separatists, can't attack them ships stuck in system with "can't find path to system" shown whilst warping home.
Shutting down game and restarting brings me back here, same notifications, same ship locations. Sometimes switches to "adjusting" screen.
Server 124
I thought that was a Corvus 🤣🤣🤣
👍
if you use another ship in the system, does the same problem occur?
Yes, all my ships. Now if I view the system, and then try to press the galaxy button, the game freezes.
I'd contact CS and see what options they have. #👽-how-to-contact-support
👍 thanks bud.
Still not working, still no response to the support request email I sent over a month ago.
Oh, and I'll be posting this report in this channel every day until I am able to log into the web client.
Someone said that was the error message for having the wrong password. Have you tried changing it?
See that's the thing I first thought as well when I first had the issue over a month ago, I've also put in an email request for that exact thing, never got a response
🤷
I haven't been able to do away missions for a while. They say they know this and yet ran two away mission events. So far are refusing to award.me the awards or fix the issue. That's the error I get when I try and send any. Maybe I will get a response here faster then waiting for support in game.
Runs off the screen
Server 134 Euro playing up this morning. Slow load times, game keeps crashing and all store, officers, ships, missions etc.. are saying new.
power for defence in ticket event is still bugged 😡
Power for defense platforms isnt bugged
???
Scopely adjusted power levels
This was +200k for some time
Meaning, its working as intended
so new players cant get the big power numbers from old players?
They can
They still give the same power
The 200k for lvl 22 for example
But the event will only register those 1500
thanks for info but sounds so stupid 🤣
Stoopid but true, I know
Hello all, any update on the bookmark bug being addressed? I cant edit or delete any of my bookmarks they keep returning.
Hello. Today I got into my game around 8am for all of 10 mins. I now cannot get in. I've done all the following:
- Reset cache
- Reset phone
- Clean up phone
- Uninstall and reinstal game
Still can't get in. It sits at 70% and goes no where.
completed part 1 of new missions via token from battle pass / event store. did not allocate the 5 points and rewards for part 1 of the mission chain
Got same reports coming from several alliance members running the game on IOS or Android.
Same.... and same..
During territory pvp battles I get popups from previously opened loot boxes, showing the looted content again. This happened more frequent in the past days. Did get me killed a couple of times, really annoying. (iOS)
👆 had this happen twice during a tc earlier this week
A reoccurring glitch which only happens when I'm the one being targeted. Instantly goes to this screen. Spoken to players the other end and all fine.
And way tooo much of.. this :
I could not complete the separatist event because It would not target or lock on any said separatist, there has been a bug in every event this week why is this becoming such an issue Scopley
scoring for events is off, Ive had to reboot at least twice an hr due to glitches and lag every day, honestly get it right
In the future, for events like that, any hostile is worth pts, it's just the seps that have a multiplier
Event descriptions all retrieving
Do I get it right or shall I spend 1.4 million ultra recruit tokens? 
Aaaaand same bp event than yesterday?
yeah something is wrong
Anyone have 1.2M ultra recruit tokens handy?
easy, 1,8 for me 😂
Same here..🤦♂️
In case you have you'd really need the whole two days for spending them 🤣
<@&509691205798592532> it's escalated already?
Does Scoply know about QM departments?
The should have dashboard on their site as to the events
It’s probably (most definitely I would rather say) wrong???? @noble moss
We're already checking
👍
Will we be rewarded with the correct scoring also I wonder….
I have already spent 4400 tokens….
I spent 13K. Hope it gets recalculated.
Yah Recruit Mariner is broken, and who ever has 14,000 of them anyways???
Never. You get a compensation chest with 2 badgey shards, Take it or leave it
A lot of people have more than 14k recruit tokens
I had 9000
And stopped spending because of the lag 😂
Doesn't anyone at Scopely check these events in advance, or is it just a "fingers crossed and hope it works" approach? 😂 They could easily test events a day in advance. 🤦♂️
They fixed the scoring but didn’t adjust for the 5000 ultra tickets I already spent!!! 😡😡😡
Same here, fixed, what's with my spend token?
So... after second ticket for the lag freezes and 2 weeks of wait , I finally got a very reassuring answer😅😅😅
Don't you wanna kiss Chess? I know I want to.
😂
Sigh.........
And no words on the scoring?????
My last 2 support tickets each took Scopley 6-7 days to reply, event though it still says 48 hours max. I haven’t heard back within 48 hours since last fall…
come now, it's 2 Mbenga shards for the inconvenience
Ah, right. Forgot theres an even better officer
Can I get the recruit Mariner help? I spent tokens with poor results
Those of us who spent some Ultra tokens got the amazing hurry up and wait response after filing a ticket. Don't worry guys I'm repping at ticket 7513036......now the real question is would that be the total lifetime count of tickets, tickets this month/arc, or did they have a starting number that we can reference like ticket 1 or 100000. But I digress..... @proper matrix open a ticket in game and include screenshots as normal, title it Recruit Mariner for easier finding for the support teams
Shev is slated for the next complimentary gift reward 😂
@grave imp stfc.space is maintained by ripper, not scopely. They modified the values to help players see what they could score. They're scoring the same as drydocks, it's probably a bug especially since they didn't include it in the arc patch notes
Yeah.. well me since I play this game ( approx 2 years and a half): never ever was an answer received within 48h
I know it is maintained by Ripper. But Ripper gets the Information from Scopely.
In this instance he specifically stated that he just did it on his own to be accurate. No one has heard from scopley on the power issue yet
@grave yarrow found it
Sorry for bad crop
Still broken...
I had a 30 day shield up I sign back in about 2 hours later it was good what up with that
Ur node glitch is still here on ship showing on node when off,recall of ship too..get out of area in recall..fyi,YALL CLAIMED TO HAVE FIXED PROBLEMS UET THEY ARE STILL HERE..THERE FOR EMPTY WORDS SPOKEN!So call fix which were lies in end,seem like that on all claimed fixes so far haven't truly shown results by yall scopy. pple don't like z bs either..
You can avoid this problem by letting the system fully load in before moving a miner off of a node.
Officer Intel is not counting towards the ticketed event for me.
Got the transponder, but no offer in gift section. Neither on pc nor on phone
Can you guys please fix this? For the last two Arcs, missions that want me to donate doesn't wrap the dialogue text. It's really frustrating when you don't know what you're giving up.
Shouldn't this be before "she" changes "her" mind?
With the wokeness of the world, I would not question their pronouns.
Since the beginning of turf wars, and continuing even now, when I am targeted by another player and I receive the “Incoming Attack” banner, a random chest opens, giving me speed ups or ship XP. It is highly annoying and prevents any counter-measures on my part.
i still seem to have yesterdays event and its also not gaining any points
https://i.imgur.com/3NVsz0N.png
Pinky bug is back
Did they fix the gun scoring bug for events yet? Haven't seen an announcement saying so.
Did any ops 46-47 who had all their trit tokens removed ever get any sort of answer from support? I put a ticket in Tuesday and still haven’t even had any sort of answer…?
Any news on the missing Officer Transponder Gifts chest?
Claim on mobile
Yep, it's not present only on the PC version 😦
@red tide any chance you know why this gift is in the store but it is not working?
Because you don't have the required 4000 broken parts
I thought so, but then it should say so 😅 I was kinda hoping for scopely being nice to us during easter 😂
Nah
I claimed my chest from the game store online but no Officer Transponder showed up in my inventory. Has anyone else seen this?
Sort of, I claimed the transponder yesterday but no gift chest showed in the gifts to redeem the officer shard on the PC app had to login via the mobile app to get the gift chest to redeem the officer shard
getting error when trying to claim. gift in web store.
Because you don't have the required 4000 broken parts
Stiiiiiiiiilllllll Broken.
Toast notifications are never right, I wouldn't trust them
Hi. I'm having trouble getting the ship back to base. in general, nothing happens when I call the ship back or try anything else
what about that ???
follow the instructions there to unstuck your ship
when I click on nothing happens, it brings me back there
Since one or two days back i experience weird bugs. First off i can't use the USS Discoverys jump ability. Game just says "Course Error. Please update your game to the latest version". It doesn't matter where i try to warp and my game has the latest patch. i have also tried to repair the game but no luck their either. Same issue on both PC and android. Second issue is that i try to get the Desealing Rod and Daily Webstore Reward from the online web store (in Web gifts). I could claim the Daily Webstore Reward (Officer Transponder) but it is not showing up in my game in gifts. it worked yesterday when i switched from PC to android but today.. nothing. The Desealing Rod can't be claimed at all. just get an error message saying "Oops! There was an error".
Desealing Rod isnt working because you dont have the required 4000 broken pieces
Also, what crew are you currently using on your discovery?
i have tried alot of different crews. no one is working
Then its not working because of your current setup of discovery tier and research. It will only work again when you upgrade either your discovery or efficiency research 😬
well that sucks.. Thanks for answers though 🙂
I'm not getting points for killing hostiles with my Discovery in Cada-X
SO the issue today is Im not getting credit on my dailies for completing research and building station modules how you going to fix that. and why is it something every single dayreceived points 20 min later
Missed out on 100 daily points
Not seeing any scoring in anomalous event with discovery. Tried jumping. Summoning and killing the mentioned hostiles.
I’m not seeing any scoring in Threat From Beyond when killing level 39 hostiles in Kiju with my Franklin A
13mn lag yeah !
I reloaded the game and got credit.
Just got my points. Some lag later I guess.
I made up 2 discovery jump for the event, but no point given.. pls look into this
Point are not being generated for any of the missions. No scoring on anything right now.
Just getting my point. I guess its lag like hell
@oak vine @red tide the disco and swarm events doesn’t score at all, is there a lag ? Does scopely knows it?
Thank you I just got them all about 20min lag for me
Running the tribble mission and mined 3700 tribbles. Trying to donate 3000 but "don't have enough resources" Sheesh.
might need to dock and unload them first
Don't think so. Mission says to go to Tribble Prime to unload.
You are correct. Had to unload at station first. Mission tasks very misleading. Task 7 says "Return to Tribble Prime". Task 8 says "Return 3,000 Tribbles to Tribble Prime". Very misleading.
Double repair time in ishka, again.
Bad lag entire alliance experiencing on server 77
Armada ticketed event says uncommon armada starts are worth 100 points but origin armadas are only counting 50. Please update the discription to say points for directives used and not starts. Thank you.
The game doesn't like me to spend ship xp today... it keeps giving me the "no internet connection" every time I try and the app crashes and restarts. Also when I try to spend lat to buy xp.. I get the xp but it isn't automatically applied to lvl up the ship even though the purchase has gone ahead and I can see I have xp available. Then when I go to spend said purchased xp it tells me I don't have lat... then I get the no internet connection message and the cycle repeats itself.
Not sure if this qualifies as a bug but I’ll post it here too. Why at ops 30 is my treasury holding one star ship parts and two star minerals?
Because you are f2p. F2p players at 40 have such rewards
I cannot collect the FREE desealing rod in the webstore, and although I put in a ticket I still haven't received a response.
And now ... I cannot collect any loot---- Frequency Modulators, Eclipse Security Codes, or even nanoprobes.
Visual error on the webstore, it's not meant to be free. And the 2nd problem is you've probably hit the 1500 daily hostile kill limit, after which you'll no longer receive loot/cargo/rep
What????? seriously ?
Yes, but the "day" is almost over, should reset shortly
Well after reset .... still not getting any "Loot"
Sooo.... not to open a can of worms... but is gender being explored here in STFC and Lower Decks?
Also, asking for a teammate.. how is it that as part of the Threat from Beyond (Heroic) event it's paying out Mara shards, when Mara is maxed?
You don't get Mara shards, you get tps. It still shows you get shards which is common when getting shards as rewards except recruiting
Messy work around is to hit later then check mission log
oh ok.. TPS... will that report be on my desk by tomorrow morning? 😛
Still broken as of 24 hours ago
I don't get it
The timer resets ~5utc, not enough data to narrow it closer than that, but it doesn't line up with either reset
The web store claim button for the free desealing rod is not working
Because you dont have the required 4000 broken parts to exchange
Fact remains: You dont have the required materials to buy this
It's in the web gifts section, and doesn't state that you need the materials to claim it
Its the exact same offer as the one I put in here
And it needs 4000 broken desealing rod parts
If you dont have those, website will give you the error
Scopely doesnt give something that valuable away for free
Well that's clearly an error on their part, firstly it shouldn't be in the gifts section if it's not a gift, and secondly it should state that you need the broken parts to claim it.
As its the same offer as InGame I suppose they thought it would be clear
Well clearly not
And as you dont have to buy it with real money, it cant go into the store section
Thanks for your help, as clearly scopely couldn't be bothered to respond
Scopely aint here
Closest to scopely you will find here are devs. And they have other things to do 🤷
Anyone else had issue claiming the daily web store for the epic shards? worked the first day claimed it twice now since then and it has not shown up in the mobile part of the game? everything else I claim in the webstore come in the game correctly.
Just claimed and opened on mobile version. It seems it has changed and when I logged in it gave me the epic shard. If you had your game open in the background and logged back in you might already have the shard claimed.
Ill try that tomorrow making sure im not in game when i claim. Thanks for the reply.
📌 Lower Decks Common Bugs and Possible Workarounds
🔹 I can't claim my Desealing Rod in the webstore!
A bug affects this offer in the webstore where it does not show the cost of the claim(4k broken desealing rods). It's not possible to obtain that many right now, so the only way to get a working desealing rod is to buy one from the cash shop.
🔹 My Disco can't jump/summon!
There is an efficiency calculation bug affecting the client. A possible workaround is to change one of the parameters affecting efficiency like swapping in/out Discovery crews, upgrading your Disco's warp component, or increasing Cultivated Mycelium Jump Cost Efficiency research (Support tab, top row).
🔹 There's no place to use the Officer Transponder!
The Officer Transponder exchange doesn't populate on the PC client yet. Log into the game on a mobile client to exchange it.
🔹 My ship is stuck!
Try the email option in contacting CS.
startrek-support@scopely.io
Email CS with the following:
0. Tell them "My ship is stuck"
- State your player ID
- State the blocked slot (A, B, C, etc.) or a screenshot of it
- State the bridge officers on the stuck ship
I feel like you can also redeem the transponder in the web store. Collect the chest for the transponder, wait for it to refresh, redeem your epic shard.
To get that claim to pop in the webstore you need to have logged in with a mobile client still
after logging back into pc, it's a short period before that claim is removed from the webstore
Yes it’s also very buggy and can’t claim the shard itself through the web store (I tried)
I claimed it in the web store just before. In fact I've claimed 3 pairs now without seeing any of them in the mobile client. I wasn't even aware that I was missing the redemption for the transponder, because I'd claimed them already in the webstore when getting the transponder 😅
Anytime someone tries to attack me the pop up of my last gift or recruit chest comes up. Anyone else having this
Common issue right now
Is there no end to the suffering with Scopely???
We got rewarded for 2nd place but the results on the event show us in 1st place
Any thoughts <@&509691205798592532> ?
When selecting a ship, if you view the details and cycle through your docks to another ship, your originally selected ship is still selected, rather than the "active" ship you last looked at/modified.
It's annoying and loads to sending the wrong ship unless you pay close attention.
Steps to recreate: pick a ship in a dock, select upgrade, cycle to another dock, exit ship detail, first dock will still be selected rather than the last dock you viewed.
Summoning cant go down to 746.
Unless you trying to use pike moreau culber or somethin
When I claim the daily “Free Shards” and it gives me the “Officer Transporter” they go into my items. How do I activate them, or use them?
You can only use it on mobile
A. it should say that.
B. How do I get them out of my items on mobile to use them?
If you have them on pc, you have them on mobile. Then you'll find it in your gift section
I will fire up the IPAD tonight and give it a shot…… I have 4 in my inventory. They should auto populate into gifts? Is it one per day or all at once?
That I dont know
Officer Transport Patterns are turned into other officer shards on the right side of recruit tab
Officers -> Recruit -> scroll to the right (starts after Romulan Recruit)
SHould bew 17 officers to choose from
Ohhhhh. Nice
Oh, you were talking about transporter patterns? I thought you were talking about the officer transponder
New glitch that I originally thought was just lag but actually isn't.
Sometimes, when my ship is chasing another ship like in pvp, my ship will randomly teleport to a different part of the map.
First couple times this happened I just thought to myself oh its a lag in the client updates, this must be where I actually am the whole time but now its not making sense. The other person is also seeing me pop away and actually changes course and I have a new course as well and a different timer but I launched from my base so my ship wasn't even capable of getting to where it got in the time it took.
It seems more than just a desync between client and server... seems both client and server agree that my ship changed position
I think rapidly changing course to or hitting attack on a fleeing target multiple times or after they also change course can sometimes trigger it
Repeat after me: "this game is stable and worth hundreds of euros"
She's disabled because she is deployed on a ship somewhere, you need to return her to your station and then upgrade her.
Have the same behavior on serve 181, I had I several times during territory takeover
Doesn'toad just black screen after scopely banner
Keeps crashing, good job
Away teams are Borged. Did a complete reinstall.
Finish one of your currently running away team assignements and try again. Should potentially fix it
My game is frozen at 0% on the loading screen, no matter how many times I restart or connect to different Wi-Fi or phone network. Does anybody have any suggestions?
They know there is a problem and don't care haven't been able to send away teams for over a month and they refuse to award me any event prizes.. cause according to them I haven't done the event even though they know it can't. How is that for the big bend over ever players.
but they fixed some of the unimportant things and not the things that really matter and that have been broken for a long time.. way to go Scopely!!
There was a game update today. See if that did anything for you.
Nice update. You guys just look for things to break or...?
I like it but labels would make it easier to use.
Looks like someone forgot to assign some variables 🤣🤣 thats just lazy coding
I could also live with self explaining technical field names. 😉
So every time load system we now have to zoom in and zoom out just to see what alliance players are in and what hostiles are... Shouldn't need to do this...
I don´t see patch M41.1 in Apple Store? Has Scopely removed it again due bugs?
Trust me, you don't want it
please return fractional signs of capacity and cargo in ships. they disappeared after the update 41.1
The Avatars that were earned with special inventory (Duty Shift Token) are no longer present in the event store and there was a day left.
Thank god I have not activated auto update 😄
I am supposed to have 1 swarm daily for hitting 25 lvl 32
1 for 35 lvl 32
And 1 for 50 pvp 32
Why do I have 2 50s
Because you have a Franklin A, see this as a bonus
since today's update on pc. spacing.....
I don't have frank a yet also I haven't claimed my 35 swarm yet
Not just on PC, Android is mangled too
So if it's a bonus shouldn't it be in addition
you get free additional points and rewards but only need to hit 50 swarm if it is at least level 32.
Ok so they replaced the 35 lvl 32s with another the 50
yes to make it easier for players. With Franklin A one hit counts as 3 hits.
You get 5 swarm dailies per day, you probably claimed the others already.
yeah the 35 swarm daily is probably already collected? @cerulean trench
Fixed zero iOS bugs, created how many new ones?
And why do PC bugs get priority when the PC version doesn’t crash numerous times an hour?
Enter daily events, then click back button. Get screenshot, need to back out again
same here after joining one of my faction rss spend events
So instead fixing it on pc it now doesn't work on android
When it was fine b4
So it seems you fix bugs on pc by moving bugs to android... Seriously
If its pc only fixes why include in android update
Should've been pushed to only pc update.
All bugs fixed on pc are now bugs on android
5??? I never had five... 🧐
At a higher level you get 5, maybe around 35ish?
Ah ok. I'm still hanging around at 34...
The M41.1 update is now showing in iOS store. Update or not update? Any serious bugs why I should not update yet?
Don't do it!
REally don't do it, in fact... find a way for me to undo it
They should add a list of new bugs expected at the top of the release notes 🤣
if you have itunes/android backup you can restore the old version.
Ops 35 you get 5
If you still are using iTunes to manage your phone, it’s not a Scopely problem.
I use it for backups and restore. If restore fail I have to reinstall anyway since the only answer from scopely support is restart your device and do a fresh reinstallation 😄
I forgot they also say it works as intended.
I guess the intention is to annoy the player base and add to an already frustrated atmosphere 😄
Like telling us notification works as intended and deliver a fix after 2.5 months?
The buying of packs works as intended, everything else is alpha or beta
Actually I forgot ITunes existed for a while since I don’t use it and it came in handy when I couldn’t update my phone through settings. There was a strange internet issue that was causing the download to fail.
Yes nowadays update works slightly better on the device but I highly recommend to do backups on iTunes.
I agree with the back ups and actually I agree with updating from ITunes once in a while it’s apparently just better for the OS or something
Nice to have filters. Would be even better to know what they are
Fix a few things, break a few others. This is the Scopely way
I’ve read about the devs bug fixes. It’s cool and amazing, but I’m still….
blue, da ba dee da ba di
Da ba dee da ba di, da ba dee da ba di
I'm blue, da ba dee da ba di
Da ba dee da ba di, da ba dee da ba di
I'm blue, blue, blue
Da ba dee da ba di-i-i-i-i
I'm blue, da ba dee da ba di
Da ba dee da ba di, da ba dee da ba di
I always knew that Fantomas from the Federation 🙂
Amalgam A, Devs should look into it, im sure they wouldnt make it better anyway
Thanks for fixing the cargo numbers on the last arc update... oh wait u broke it again🤦🏻♂️
Was about to report this as well. Rounding on cargo hold is back again
could be a localization issue after update. Try to clear localization cache. I don´t see this issue with the new update. Other bug reports I can see.
I can confirm the name spacing issue but that is a minor issue since after you zoom out/in it is displayed correctly.
This is on IOS
This is on PC
🤦♂️
Scaling needs a little work
Rewards button isn’t in a good spot
hostile names are buggy including player names
i have 1,89mil cargo, the thing is broke again
New patch breaks my cargo capacity!!!!! Why? Also more lag and blury text on Android.
Clear localisation cache and it should fix it. Mine were broken now they are fine
What ops are you? This looks correct for ops 36 I have the same.
Why why why, did you do the new patch. Hostile ship text is blury, I don't know my cargo capacity again. Why did you do it Scopley, why? I was stupid I thought the patch would fix something but lag is worse.
@vagrant gorge its Augyjel
Nope. That’s the first thing I did
what is this?
Did you click on it?
tried but it didn't do anything
After restarting several times it finally displayed properly
Ship names are squished!!
Though you guys had a beta testing team? Can't you use them before patch roll outs? 🤷♂️
We are the beta testing team 🤣
😶 I’ve descelling rod part , I finished yesterday the path to open rod, I see the 99€ pack BUT not the way to refine rod part anywhere
In your gift section, maybe restart?
Restart several times. Uninstalled and reinstalled. Nothing show up anywhere
Is this a bug or am I doing something wrong? I can't seem to activate a Station Exocomp?
Have you built the exocompw factory already and unlocked the second slot?