#๐Ÿ‘ฝ-how-to-contact-support

1 messages ยท Page 1 of 1 (latest)

fringe basalt
#

Support can be contacted through various means.

In-Game:
Create a ticket through settings/help

Web-browser & chatbot:
https://scopely.com/customer-support/
Click STFC and the chatbot popup is in the lower right corner for most browsers.

E-mail:
Be sure to include your PlayerID!
startrek-support@scopely.io

Please note that response times can be several business days(even 5+ days if the load is high, not including weekends or holidays).

๐Ÿ––