#general-chat
1 messages · Page 1 of 1 (latest)
there is also Nerd or Die, they have some free overlays that you can make work with our system
hey welcome!
that's the process that our partner for SE.Pay does, it might take some time
Good Friday to all of you!
Hey can any of the staff help me with my tax information on the website?
I'm not staff or anything but if it's asking genuinely personal questions then it sounds like it should he your business not something to share anyone other than a solicitor/lawyer or accountant.
Idk what it's asking you for but just a general reminder to be careful with your personal information.
It's nothing personal, it's not tax advice, i just need help cause the website isn't letting me put my info
Ahh okay. Make sure you're in an eligible country, make sure no browser extensions are interfering and failing that try in incognito too. Just sharing ideas (:
I'm definitely not the most helpful today
but I'm trying at least 
hey is this for SE.Pay?
Yes
i would advise opening a ticket then, as it is sensitive information that we would not want you to share via Discord
@normal bramble ⤵️
Please create a support ticket by filling out the form here: https://streamelements.com/contact This will ensure staff are able to track and resolve your issue in a timely manner.
oh before that: just checking if you meet all the requirements for SE.Pay:
SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.
If you meet these criteria and don’t see SE.Pay, let us know.
For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees
I did open a ticket a little over 3 days ago but no answers, I emailed the payments department
Could I DM you Eglorian? It's no personal info
sure 👍
I can't dm
done!
Hello
hey! welcome 
I was wondering if anyone could have insight why my SongRequest keeps going quiet. I understand the browser in stream elements will go to mute once you select "Show on Stream" The problem is the volume control for the video in stream elements disappears almost like a glitch and the music will remain at that quiet setting unless it glitches back and I can set it before it disappears. I tried over riding with OBS controls but it still only gets as loud as what the setting was before it glitched out. It worked just fine over the last few days but woke up again today to very quite music that I can't control. I have thus far- Logged out and signed back in both Stream elements and OBS. . Disabled Bot and reactivated. Reset computer, deleted songrequest overlay and reinstalled. Check Chat commands to confirm bot wasnt banned. I also tried making a separate overlay just for the song request and control browser Audio with the same result. Every time this happens I feel I just get lucky when it works but left without why.
Hi, I stream on Twitch, I use StreamElements, and the alerts sound like for 3 or 5 seconds and then they get stuck for the duration of the alert and the sound is lost, I don't know how to fix it
in this case its not the sounds its the music audio from StreamElemnts Youtube connection
And how can I fix it?
I don't know my problem differs from yours
I was able to solve the problem of the alerts freezing, in case any more happens to you, try uninstalling all the OBS and the StreamFX (if you have it).
hey @dull lintel I saw you posted on #helpdesk-twitch , someone will be able to help there 
glad you managed to fix it, didn't know StreamFX could cause that (and I use it sooo) 😄
Hi everyone! I'm a university student participating in a European entrepreneurship competition. If you are a university student, could you please take a moment and fill out a survey? We really need it. Thank you so much in advance! https://docs.google.com/forms/d/e/1FAIpQLSe8vBWX_JajHsa0WdnybLzqBxvsXLyLcsGOwDrWgX_YXu6C4g/viewform?usp=sf_link
probably should change the process time on stream elements then since it says up to 7 days and its taken longer
Hi guys, I'm a Stream Overlay designer and I would want to know how can I share my scenes the same way as Nerd or Die does?
I tried to send a link of exemple but the bot said it will block me
Hello all, I'm currently having issues streaming warframe mostly but pretty much every game I play that I stream is either very pixelated or just not showing up for people, I want to put out quality content for what I'm working with until I can upgrade my PC, if anyone has these same specs and streams with a good quality and little delay in stream could help I'd greatly appreciate it. My specs are as follows.
Cpu-ryzen 260p
Gpu-rx5500xt 8gb
Ram-32gb 3kmhz (not sure of the latency)
I also want to stream my vr content I'm using a rift s when playing assetto corza
yes
does anyone know the command for Elo on Tft???
Check #command-share and see if there's one there.
Stream alerts work when running a test, however when live the alerts do not work? Im really confused, I made an extra twitch acount to test what was going on but couldnt find a solution. Please I need help 🙏🏾
#helpdesk-twitch or if you're using SE.Live, #helpdesk-selive
Hi, so my stream is on and for the commands for my bot wont work. does anyone know how i can fix this??
I know you guys are probably super busy, but I was wondering what was going on with the multi sided design contest since it has been over 2 weeks since it ended. Not trying to rush anything just honest curiosity. Thank you guys for all your hard work. 
What currency is SE.MERCH In?
The currency you have set at tipping settings.
So the currency you see is the same as tipping settings?
Even if I haven’t fully set up the tipping setting?
Why wouldn't you fully set it up? It makes life easier. 😉
I will soon but what does. Automatically get set too
It should yes
Hello, can i get some simple help with chat bot? I which, whenever new viewer comes to my channel, bot write like "Hello, (nickname)". Any help?
So it will automatically show up as nz dollars when I go to my merch store?
Yes it should be.
Ok cool!
Thanks for the help
It’s a little sad that here in nz the shipping fea is another $5 but it will have to do
Your welcome!
USD $
Hello
Have you tried to part the bot and re-join?
Go to the Dashboard > Right side > Part channel > Join channel (https://streamelements.com/dashboard) https://i.imgur.com/uYVb8OK.png
👋
Morning yall
Hello, with streamelements I'm more confused than focused 🤪 my expression now.
morning!
I'm not sure if tip work well, from the moment I have separated account on streamelements I don't know if it will show alerts or not of YouTube and facebook (from test seems yes, but not sure in live).
On obs I know I can do multi streaming, but not sure if alerts work well with plugin activated and not sure if it will show alerts of facebook and YouTube at same moment. Chat panel what is the connection? If I start a streaming, which chat I'll see? The one of facebook or the one of YouTube? And chatbot what will do? It will manage only YouTube chat? Seems really complicated for me....
It's a shame you are unable to (manually) add tips you get elsewhere ....
a
Hellooooo
my top chatters doesn't work, please can you help me with that? thanks
my current id is GamFoberr
The old one is TheGamFober
(twitch)
No @snow wolf I have not tried that yet
Read and follow our server rules:
- We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
- No advertisement or channel promotion, anywhere on the server.
- No NSFW/NSFL
- No unsolicited DMs or friend requests to server members
Make sure to read the #welcome in any server you join.
Can I change it at all or is there another shop that’s less expensive?
GUYS HOW DO I SET UP DONATION PAGE WITHOUT PAYPAL
i want to set a scrolling cheer would i just do it like this {name}: {cheer}{amount}
@junior rivet ⤵️
SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.
If you meet these criteria and don’t see SE.Pay, let us know.
For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees
What about New Zealand 😦
I am here, now what
I've got a query - does customer support EVER check their emails regarding sponsorships as I've had nothing the three times I've contacted them.
They do, usually within a couple days.
I mean I'm not holding my breath with two emails one that is 5 days old that never got answered that I had to find a solution for myself
Do you have ticket numbers?
I have a request number of the most recent one if that's what you mean?
Yes, please.
Request number 246924
Does anyone know how I can create a bot for YT, Twitch, and LinkedIn, and add it as a source to my OBS Scenes and use it to kick/ mute/ ban; disruptive viewers?
LinkedIn?
Yeah, after a certain amount of points you accrue (posts, videos, images, community interaction on your page, etc...), they allow you to Live Stream on their platform
Hello! I have been trying to start a new sponsorship campaign but it is constantly saying “There are 0 seats left.” Today is the last day for it and I haven’t been able to even press start.
Some sponsorships only have a certain number of seats, once those are taken you aren't able to start/join that sponsorship campaign.
Ah ok. I joined the campaign but was never able to start it! Thank you for responding ♥️
Hello, can I add alerts from outside of streamelements to create overlays in streamelements?
waht is that?
how does one make more detailed merch?
Posting this again in Gen-Chat since there is no OBS section. Stream Uptime Counter widget is not displaying anything in OBS. Other widgets work and display as expected, but Uptime Counter does not. Any ideas? it displays correctly in streamelements edit mode.
Hellooooo
my top chatters doesn't work, please can you help me with that? thanks
my current id is GamFoberr
The old one is TheGamFober
(twitch)
!ok
How can I get stream elements to be a bot in my stream
I signed up
I want to be like other streamers
Who have stream elements or nighbot
Hi everyone
Hi @high radish
Do u know how to get stream elements to be on my stream
Or do I have to be an affiliate
Idk sorry try asking to the support team if there is one, im new to this server
Try #helpdesk-twitch
@lavish cedar ⤵️
Check out this great SE Getting Started Guide: https://youtu.be/XgfswUlk9HU and our playlist with tutorial videos from setting up the basics to in-depth details on how to use our product: https://youtube.com/playlist?list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv
New to OBS? Here is a 4 step quick start guide https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview https://obsproject.com/wiki/OBS-Studio-Overview
I use stream labs
@bleak crow, you have been awarded a commendation :star: for sharing an art commission post. Keep it up!
Look at your personal member profile by typing !me.
You should have received a reply to your ticket yesterday.
@fossil basin ⤵️
If you need help with your campaign or sponsorship please use our form here: https://strms.net/sesp_help Thank you.
I did yes
staff please fix that
Messages in #general-chat get missed a lot, the #helpdesk- channels are better suited for support questions.
Your stats have been fixed.
My game is lagging while I stream but not when I’m not. Is there a setting that would help with the Latency problem
Lower your bitrate maybe?
Is this for Twitch or YouTube?
I stream on youtube
Channel name (no links) and account id?
Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.
Channel name is Angel so it might be hard to find without links
Can I dm you the link?
Sure
Hello friends, can you explain to me how to know if I have a ticket or not
You can head to the "help" section at the bottom of your stream elements dashboard and click Support Ticket.
If you got any it'll show in that section.
Forgot to reply, but see above.
I need to activate something in streamelements to receive the sponsorship proposal in game?? my friend has already received it twice and I have not....
No need to activate, people just get sent them at random intervals.
Also because your friend participated it one it probably raised their chances to get another sooner. It's just patience.
the ok is that he does live for less time than me and I didn't receive ,'-', I'll lose 10 dol (I'm from br so it's worth more to me)
I can understand the frustration but there's nothing really to how they get picked out I believe, I have had friends get chosen for sponsorships I haven't, and I get some they dont.
Just keep streaming, enjoying your time, and you'll get the call eventually. 🙂
Ok
Does anyone know if I can do a private stream on Youtube to test it?
I believe you have to mark it private in your creator dashboard? Don’t quote me on that
@west juniper, you have been awarded a commendation :star: for sharing an art commission post. Keep it up!
Look at your personal member profile by typing !me.
Good morning... I would like talk with an admin of server please...
@prisma vault regarding what exactly?
😄
Sponsorship offers
Not receiving or currently ongoing ones?
I send DM to you
Please keep service related questions in the server please.
Hi sudo,thanks for answer! Three days ago i've see on streamelement website dashboard one sponsor available for me (streaming of genshin impact)... There was only button ''no thanks'' and the other button for accept was locked,so i can't click! Today i see website and offer is expired!
hi, please connect the chat stats for shadowkekw 
hey that just meant that we had a limited number of people who could sign up to do the campaign, and once that number was reached so it sometimes the offer will still appear but it is no longer accepting more streamers
Thanks! ⚡
Ahm, i don't know if it's normal but yesterday afternoon i've accepted the Genshin Impact Mobile Compaign, accepted all conditions, modified my stream overlay, widgets and QR accordingly to the directions given into an email and i've streamed genshin for 2 hours and a half. After the stream i couldn't access to the campaign dashboard anymore resulting in "Invite expired" (?????) How can i fix the issue? I've tried to send a ticket via support but i don't know how long do they take to answer
It's all bugged my friend
My question is ''why was available only button no thanks and not the button for accept sponsorship?'' wtf it's all bugged! I hope that will be again available...
Issue is, i've accepted it.
And i've started it.
Why would they block me off of it when the campaign is ongoing
It's not that that you were blocked but availability was incorrectly shown.
If the availablitiy was incorrectly shown it wouldn't make any sense to read "60 spots left" , successfully accept it
Receive instructions on how to set up a correct sponsor stream
Streaming the game and then progress back to 0
Something is buggy since i did everything on the instructions
Yeah. That's the unfortunate issue at hand I'm poking people about.
You can check my vod too
So umh, is there any chance for the support to actually help me about this
Or nah
Because it felt annoying
This is my 1st time accepting an offering so idk
As of right now highlight the vod to permanently save it.
If you mean as vod that isn't permanent.
Highlights are.
But as far as the situation at hand unfortunately you will have to wait for another opportunity.
I'm just saying there's no need to rush-save it because it's going to stay there for more than 30 days
But regardless of the outcome
They need to fix that thing.
it's basically an open bait
Yeah. I've done what I've could behind the scenes.
Does anyone have a Twitch bot command that counts YouTube sub count? Additionally, a bot that alert when someone sub to a YouTube channel?
I hope that this sponsor come back... Are easy money for us streamer 🤔
Is my second sponsorship
When is anything easy for 99% of streamers? lol
From experience as well as observation, never.
Guys
So can I not make tye bot do things if I don’t have pc
Becuase I watched a video but it doesn’t have a bot tab

anyone else geting dropped frames on OBS
Hey guys when I downloaded se live I got an obs app and the se live one, which ones should I use or it doesn’t matter
Who said anything about kids? I want chocolate bars. Lol. How's you doing Noct?
Now THAT'S a cause I can stand behind!
I'm doing great just ate a Lil bit and now relaxing and watching a stream!
hbu?
Relaxing and watching a stream
Go sleeeep dude
Do eet
Hello I need admins
Not an admin, but what do you need help with?
Live broadcast?
yes
StreamElements hasn't been live in a while, and I don't remember a giveaway on the last stream.
come your
Please don't DM people without asking.
I smiled you a picture
That email is just a welcome email inviting you to come to the discord to learn more and get help. There was no contest.
Okay
@fast otter, Can not find the user
You're so kind to me @past shell 💔
has anyone here made a rly cool blanket they could show me
im having trouble on how to go about making one
@vital hearth ⤵️
Please contact us via email for support with SE.Pay. You can use our contact form here: https://streamelements.com/contact Thank you.
why are our icons gone? 😱
streaming on wasd.tv chat has to be added separately
add it to the login via wasd.tv
Um wat?
hey Paola! we lost a Server Boost level 
oh, didn't know about wasd.tv
we currently don't have support for it
seems to be a Russian Streaming platform, i guess we learn something new huh?
Hello
also, how's everyone doing today? 
hey Dani!
I'm good, wbu?
doing great, thought I was going to get the Vid from TwitchCon but turns out im fine and negative 
didn't know my immune system was actually good 😄

so now you know and pj add
Hello everyone, does anyone know how to create a chat overlay where the chat runs from right to left in a row, and not one below the other as usual?
one sec, we do have one, just need to look for it
check if this is can do what you're looking for: #widget-share message
Hello everyone! Is any one making IRL streams? I have a question. How can i stream with external cam like gopro/webcam using only my phone? Also i need to see all my notifications and chat. Any help?
Big Thank you for that!
Hey 🙂 Is there a way to make it so that once a command has been used, it will the initiate a count down? For example - !coin (5/5 Coin has been added to start the stream) - Then a 10 second countdown will start because of that command being used?
I don't think you can use overlays when streaming from mobile since overlays require using OBS
Yeah, the only way to use overlays on console is to use a service like lightstream or something similar. Unless you have a capture card and a PC to stream from
yeah as ph4ntum is saying, for console only streaming, a service like Lightstream is what you need 👍
or operate it from pc
Hello everyone. How to hide video in the overlay of Media Share?
In SE.Live (Mediarequest dock) there is a button to hide the video on stream. Or here https://streamelements.com/dashboard/mediarequest/general
Hello everyone, I wanted to capture streaming and downloaded the important app, now I wanted to connect my ps5 to see if it doesn't work, I also tried remote play but my mac doesn't show me remote play? Can someone help me ?
With ob’s
Can any help me ?
Best to ask at the OBS support server or #tech-talk
Ok thanks
No problem
Where is the ob’s support ?
hey guys
What channel to use if i have issues with SE website?
Hello everyone.. I simply recorded two videos, the first one appeared in the recordings file without any problems and the second video did not appear at all.. knowing that I am sure of all the settings and there is no error in the OBS streaelements program.. My question is is there any way to restore the video ? Thanks for help
#helpdesk-selive would be my best bety
Video recovery is a tricky thing and I suggest you take that up in the OBS support guys. Since SE doesnt really do much of anything relating to OBS recording componet
Thanks
But by my experience you may just forgot to record or the file did not correctly save and its almost very hard to recover. I would suggest learning how to remux videos
and start recording your videos in MKV format and then remuxing into MP4
MKV will allow you to record video even if the recording gets interrupted
and then you can later on remux it into MP4 so you can edit the videos easily
Thank you very much.. I think I will give up and will not search further for how to find the video
All good again this is just based on my experience if you find it thats great glad you found your vid
Hello
@pallid lantern hello owl
hi
Just making sure I understand something correctly
Cheer = Bit donation?
Yes
Hi, how to set custom image for my overlay in "My Overlays" section?
hey can somebody help me with the donations there stand it need 2-3 days to take the money but my Balance available for withdrawal: is still 0.69€ why i cant take the other donations
I was supposed to get my hellofresh today and never got it.
@velvet fog like the box thats supposed to be delivered?
hi
how can i solve this since i want to be aware when someone follows.
@deep lion ⤵️
Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.
How often are support tickets checked? Been waiting a week for a reply now.
we need some juicers, some oilers, some whales or something!

Hi guys, just want to ask if streamelements (loyalty/points command) will work at youtube and facebook stream? Thanks.
Nope. Only twitch
greetings discord fellows. does anyone know a good source about distributing alerts for other users, like we know them?
How do i deliver a link for other users, that will install an alert overlay?
that is my general question. any @unkempt plaza feedback welcome. thank you.
ohh 😦 thanks for the answer sir.
hello everyone
They need their own browser source link
I'm not sure where to ask this, but does anybody know if we're allowed to do two sponsorship opportunities through SE at once?
"legendary support" my butt. I am yet to see someone from the team actually providing support. Not even support tickets are taken care of.
Hey Captain Mix, our Support Team is usually very fast, but for the past few weeks they have been swamped with support tickets and are doing their best to reply to everyone as soon as they, we're sorry for the wait
For now only Twitch as mentioned, but its in our plans to bring that to Youtube as well
This requires a feature for sharing overlays, please DM me so I can send you the form you need to fill out 
I believe there is no issue, but let me check 👍
Hello, I started a ticket about an issue with my SE Sponsorship tracking. I'm wondering if the reply would also be extremely delayed because the campaign is still currently running on my end and would end in 6 days. Hoping I can get a reply quick because the days for the campaign is moving 
Hey Blaire, as I mentioned above, our Support Team is currently swamped with support tickets and are doing their best to reply to everyone as soon as they
Does anyone know if its a general issue that saving variations of alerts doesnt work?
@twin sand 99% chance that you've hit the "code limit".
There's a "limit" of customization to an alert of any kind before you can't save.
That limit must be very low then?
Is it a default widget or 3rd party (not community submitted)?
Its imported from nerdordie
Yeah. Good chance you hit the cap then.
So one way to fix that is to divide each category of alert into its own overlay, or?
so I have gotten a response from our Devs that this is not allowed unfortunately :S
Hello! I'm not sure where exactly to post this but I’m having some trouble with the setup for SE.Pay. while setting up I was told I only needed a bank account on one of the specified countries, which I do. but I was not told I would need a Social Security number from said country to make it work. but since most of SE.Pay is already set up, it is now holding onto money which I cannot access. I have already sent in a ticket about this a few days ago but have gotten no response yet. Thank you for your time!
@dapper cobalt unfortunately for privacy reasons that is the only method of support for this issue type.
When can i expect a response then?
Unfortunately as I am not staff and there is a significant queue I can't answer that either.
But it will be handled though.
Hiya, sorry for joining and immediately asking something, but I've tried to contact SE about a sponsorship that's due up soon, so I need a rather urgent response. My last ticket was opened 4 days ago and still not answered, and I'm freaking out a little.
Who would be best to speak to about it?
Hi guys, anyone here who use StreamElements Loyalty System for Youtube Live?
Loyalty is not available for YouTube.
Hello
is there an overlay for twitch that can show how many t1, t2, t3, re-subs per session?
omg 😦 i tried StreamL**s for youtube, it worked earlier but now its not. 😦
hi is there anyone who can help me with a problem with stream elements?
Hi Swype try using our helpdesk channels if you need help with StreamElements!
were can i find them?
no one whos helping
...
You have to wait to one of the volunteers or someone else replies to you it may take a while
someone is waiting several days, thats not a while xD
Thats in regards to a ticket not help desk channels
Those who volunteer in the help desk channels don't have access to support emails /tickets
Hi I’m using premade thing and was wondering is there a way to get regular text instead of all caps
how can i set up bots
what premade thing, one of our Themes?
Yes
hey CakeFace, I would suggest our Setup guide video on how to setup our Bot https://youtu.be/XgfswUlk9HU?t=103
Help us hit our sub goal! -❯||||||||||||||| 96% ||||||||||||||. 144K/150K
Newest Awesome Subscriber: preciousangelwings
Click here to subscribe! https://vod.run/s/UCjerlCIbLPQwSnYlClkjDXg
Welcome to our ultimate beginner's guide for all things StreamElements! This 2022 updated tutorial should give you all of the tools you need to become a s...
might be that that specific theme only has caps on the font, its very normal in some of our Themes
Ok how do I find one with out all caps
If its a label you should see it in the layers dropdown in the overlay editor while editing that overlay
Select that and then look in the text settings and play around the settings I think theirs one that changes anything lower case to upper case in their
Otherwise the item you are looking at may be baked into the overlay and theirs not much you can do to change that
actually, you might want to check this button:
yeah what Owl said 😄
I still haven't received my hello fresh payment I was supposed to get it yesterday.
@velvet fog ⤵️
If you need help with your campaign or sponsorship please use our form here: https://strms.net/sesp_help Thank you.
hey, are there any staff available right now for streamelements?
it is sick!
it was turned on automatically for our server, we didn't even know it was a thing 
now i can scroll discords like twitter :D
I just looked at the video in the announcement and i was like: Hey i've met this guy at twitch con!
@valid siren Just a quick question. where will the winners place their shipping info?
okay...
hey! I will reach out to all of the winners personally tomorrow 👍
Ohh okay. ❤️
Y a des francais ici.?
trying to figure this chat bot stuff but nothing working still
the bot commands not working
what chat would I use if I needed help with SE Tipping? #helpdesk-merch or #helpdesk-twitch?
why wont it let me submit the cat bobbing its head as an subscriber alert for youtube
Alright well thank you! I just got a notification for a third one. O.O I wish I could do them one right after another , but I believe they will expired by then 😭
idk
wsp
life
faxs faxs
yeah

tuff tuff
💀

does anyone know how to fix changing your twich name?
i changed mine and my streamelements wont work
you contact staff, I believe. Its what I did for my youtube name change
(im trying to see if there is a ticket channel)
you can use
I think
and ask staff
(sorry for the message splitting)
no worries thank you so much.
no problem
how do i remove the streamelement plugin from obs ?
If you recieved a Discord link from me that isn't Jockaholics Anonymous...DONT OPEN...I REPEAT DONT OPEN...ITS NOT FROM ME...ITS A LINK FROM SATAN.
Hello... Help Me pls
hey @minor scarab to uninstall SE.Live, just to go your Windows Settings and Apps, it should be there so you can uninstall it:
i have so many questions 
hey what specifically won't work?
lol I actually saw the home page a few times but didn't know what it was either

soooo yeah Paris next year 👀
Okay thank you
I wonder when they'll announce the specific dates & venue for it
it being TwitchCon EU '23
Hello. thank you very much for the welcome, but I wanted to ask you a question I have created an alert for the follower to come out and such but I don't know how to put it in the obs to make it work
To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible as shown in this GIF: https://imgur.com/a/2JhJD0S
@hollow delta 
Lol scams haha
probably only next year, early Jan or Feb is my guess
so late? omg I wanna book things early before they skyrocket in demand/pricing
I guess they announce them alongside the ticket sales & not before?
yeah usually I think
this TwitchCon EU dates were announced in February
Pack up. Suit up. Show up. TwitchCon is back and it won’t be the same without you.
TwitchCon 2022.
🇳🇱 Amsterdam, July 16-17.
🇺🇸 San Diego, October 7-9.
Answer the call for content, book your hotels and get all the updates you need at https://t.co/2Pd1rr3NNY.
3000
447
many thanks 🙂
I don’t wanna promo in main chat but does anyone know how to get 4 subscribers fast bc I only need 4 more subs then I’m at 500 subs
Thank you so much! I'll keep an eye out in the meanwhile, juuuust in case they mention them prior to the new year
make good content and be nice to viewers, those 4 will come in in due time 
anyhow, how's everyone doing today?
doing alright! how's it feel to be a winner Noct? 😄
melting lol it's 33C again
haha
I feel like! Woo Woo! 
I also no lie I really need new shirts 
ahaha this was all a scam for you get free shirts huh?
what a scam artist

Congrats @median lotus 🎉
Congrats @median lotus!! 🥳🎉
hi everyone, do you know if it is possible from the StreamElements app for android to capture a video / audio source from a video capture card?
I'm organizing the setup for live IRLs
It is not. It only uses the device cameras.
it would be very nice to capture my camera from the capture card.
there are applications from the Play Store that do this, I'd like to bring the signal to be able to stream it on Twitch
it would be interesting to figure out a way to be able to do the routing on the StreamElements app as a video source
Noct is big scamaz?
haha what's the idea behind those dink emotes? I see them more often this last week
in my community its like a "Ey pay attention to meeee" kinda emote! or a "No, I'm louder with my Bell so I'm right" kinda emote
or a "listen to me, hydrate right now" or something like this

Hi! I've been using streamelements for a while and I had a question regarding sponsorships. Who do I talk to about this? I've tried messaging support through the website but they wont respond to any of my messages. Please @ me if you know who i can talk to
Questions about sponsorships after handled via tickets.
How do I do those 😅
@sturdy crow ⤵️
If you need help with your campaign or sponsorship please use our form here: https://strms.net/sesp_help Thank you.
Alright cool! I look it over! Thank you!
I just love the boxed chat by coca... This is soooooo neat, you guys rock
thanks for this amazing widget.
Anyone know of a widget to display the bit rate on screen in stream elements?
Why this server is so dead
ahh I see, thank you thank you
I love them, I might make one for myself haha
hello how were you before your dog died
I'll take "Questions that make no sense" for 500
🤣
Anyone know why virus total would consider one of the widget link malicious? Working flawlessly though 👀 🔥
Hyper sensitive antivirus possibly
Good morning
Good morning
Hi guys, just wanna ask if i open my Live/Stream on PC#1, then i open the browser of StreamElements on PC#2, does the loyalty system still works? Thank you 🙂
Yeah, shouldn't be a problem
Hi guyz,
I've request to send you.
I need to create an ingame chatbox for my streaming.
I want to create one with a bubble design.
Someone can explain me how can i put this kind of design inside an overlay plz ?
Please don't post the same question to multiple channels.
Hey everyone , my chat box from the live integration into OBS just keeps on saying "connecting to chat" i have updated it and restarted but nothing works
Thanks. hoping SE will work w/ youtube too soon ❤️
This widget excists already. You can find it here in de annouce-channel: widget-share
You just need to logout from SE.Live/OBS and back in
StreamElements menu, on top of OBS > Logout > Login
How are you?
I'm well, thank you
Hey guys, do i need do disable the Loyalty everytime we go offstream? then enable it again before we go live? (we are dota2 broadcasting :D)
hey, can i get chat stats to my twitch channel? my streamelements id: 60d1a44536652f83934fdf73
why would you think that? You don't need to
@warm nimbus ⤵️
If you are receiving a 404 error on your chatstats page, please provide the following information:
- Channel name (old and new if changed recently)
- your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.
who th owns streamlabs, real talk? i'm gonna punch them. finally get this overlay 99% finished for the client and all that's left is alerts. come to find an issue with the alertbox just repeating and sticking after like 5 runs of the alert lol
"10 seconds streamlabs time isn't 10 seconds after effects time or windows time"
Logitech owns them.
HOW!? how can 10 seconds be anything but 10 seconds tf does that mean
our 10 seconds isn't 10 seconds
don't worry i got it, don't fix your platform i'll just jerry rig literally everything to work cause the platform doesn't 😂
i'm RMAing my perfectly good logitech mouse cause of this, just cause
StreamElements still works even the streamer is offline, i tried chatting the !Points and bot still reply.
running an all AMD build gives me less problems and bugs than building an overlay on the SL platform smh
good lord
So, use StreamElements instead, since you're already here
this is the first and last one i'll ever do, streamelements better not go anywhere any time soon or i'm out of a job 😂
i do use it, most of my clients have also used it. this one in particular is partnered with SL lol
i'll never take another job from a SL partnered streamer who can't just switch to SE
@velvet acorn but you won't earn any outside of using the chat games to gamble. Otherwise it stays as is when the stream ends.
And, if you go to the commands for those, you can just set them to only work when the stream is online
should be fixed! 
yeah, thank u 
#widget-share message Here it is.
hey everyone, happy friday! how's everyone doing?
happy friday 🙂 doing okey and you
doing good! looking forward to playing some damn games this weekend, been so busy this week I havent touched anything 
super curious about MultiVersus even though I never played a Smash game before
I make it a condition for doing work with me. Either they move to SE, where I'm able to turn all (or most of) their crazy ideas into actual overlays, or stay there with severe limited versions of what they need.
Most of them think OBS to be a 7-headed hydra before they move, but they all get used to it in less than an hour.
On OBS, I recreated my facecam, going from 3 to 10 scenes, which moves and adapts the alpha and images between vertical and horizontal formats.
Which would be impossible to recreate on SLOBS, because they removed the plugins feature from the code.
its all good, its Friday I understand
my brain is mush 
nah, im a student im free of school rn but when I get sick and have to drink advil 3 times a day, shit, I die inside
Morning everyone. I recently received an invite for sponsorships for streaming. My question is, am I REQUIRED to use OBS Studio with SE.Live? I always have had issues using OBS Studio for broadcasting and currently use Streamlabs OBS
Even setting up OBS yesterday night, I have issues with alerts and it's just frustrating
hey @cloud temple you do need to use our tools in order to perform the Campaign. If you're having issues, you can always check out our Video guides on how to setup:
Help us hit our sub goal! -❯||||||||||||||| 96% ||||||||||||||. 144K/150K
Newest Awesome Subscriber: Rush in Tiger
Click here to subscribe! https://vod.run/s/UCjerlCIbLPQwSnYlClkjDXg
Welcome to our ultimate beginner's guide for all things StreamElements! This 2022 updated tutorial should give you all of the tools you need to become a stream...
if you are still having issues, we have folks who can help in our Helpdesk Channels:
If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues
Helpdesk channels are only for requesting support! Thank you for being patient.
Thank you
what Helpdesk channel did you post it on?
Nope found email @valid siren
oh it vanished!
ahhh!
is there any chance that we will finally find out what is happening with the problem of updating new players? many people are nearing the end of the campaign time and we dont have answer
what Sponsorship are you referring to?
Fortnite
did you have a Ticket opened with Support ?
Yep... and this is what they say : Hey,
We can see that the campaign is at 177/180 new players, which means is correctly tracking new players. There are times when new events coming in might get delayed but at this moment we can't find any technical issues regarding event attribution. Please note that in order for users to count they have to be returning players, if they've played recently they will not count.
And zero response to another message for 5h....and my campaign ends in 6h 37m
@valid siren
could I ask for your Ticket number?
hey DPG! 
hey hey
250100

Where can I get support?
Pick your poison (or your antidote, in this case)
What do i do if my campaign is bugged😔😭, i made a ticket but no on responded
There are lots of tickets in the queue right now.
disregard any message from my acct inviting to join anything sus
was compromised. apologies if it tampered with your discord
@wise cloud, you have been awarded a commendation :star: for sharing an art commission post. Keep it up!
Look at your personal member profile by typing !me.
/DM
How can I activate alerts on streamlabs obs from streamelements donations ? Please help
like when someone is donating, it should appear on stream
Same thing happening with War Thunder. I so far personally confirmed 16+ people signing up, yet it only shows 6.
Shit I'm pretty sure I'm at 20+ at this point.
Even on their web interface, things like font sizing and timing... timing of all things
I exported the 10 second alerts from after effects, come to find out 10 seconds in after effects isn't equal to 10 seconds streamlabs time
it's more like 10.5 seconds lol. so after the animation finished playing out it started to reanimate then faded out at the last half second
had to bump it up to 12 seconds, with 2 seconds transparency at the end of the clip
set the time to 11 seconds in streamlabs so that it faded out just before it would have reanimated
i actually want to punch who ever is behind this slop fest of a "service"
it's only user friendly for the people who are going to buy the overlays on their store 1 by 1 or buy prime and "lease" them
good luck creating anything custom without it costing you a monitor and a keyboard 😂
and to think i did it all on the house because i like the streamer and consider him a good guy, he just happens to have an overlay that looks like it was made in MS paint back in 2009 when windows 7 was still being rolled out
never again, not for any amount of money lol. sure i know how to work around the kinks now but i can't condone their platform after working with it
So who do I talk to for feature request | suggestions?
@dense cobalt ⤵️
Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.
hi , my obs studio not responding into my stream deck any help pls and thank you
hello i need help my commands wont work
@gusty bramble Lemme find out all but 6 of these accounts you mentioned actually exist and you poked them all
https://twitter.com/KiwiOnTheSticks/status/1553417659508838400
TOP OF THE MORNIN WE OUTCHEA @every @fuckin @streamer @you @have @seen @on @the @timeline @even @though @yall @have @no @relationship @whatsoever @and @arent @even @homies @but @you @want @attention
Majority seem to probably be dead tbh.

Their accounts be dead from that neck shot you took attem 
Hello, I try to stream from my mac and when I press start streaming it gets stuck and cannt stream, could somenone help me with that?
i need help with my stream bot commands it wont work !!!!!
So I didn't see "helpdesk-Streamelements" so I am going to put this hear for a friend who is trying to get into streaming. For whatever reason his setting in the overlay editor are NOT working properly:
We have tried the following to try and correct it:
-used a differnent web browser
-used a different computer
-relogging
-checking against another computer and user (which was mine and yes it works on my computer just fine)
...the only thing we didn't try was restarting the computer or turning off his current Chill-Stream.
If a team lead can please get back to me that would be great ^_^
Also we tried to grab one of the pre-made overlays themes but when he went to edit it it said it didn't exist which is also concerning.
I will try and log in as him to my computer too see if the issue persists, if he will let me and give an update.
hi, anyone know how to change currency sign from left to right position in goal title
??
I believe this is synced to your tipping page settings. What ever your default currency is for the page.
something wrong with stream element when i log in is stays loading
can somb help me please
I could be wrong, but this seems like the most likely scenario to me since when it comes to to alert messages the {amount} auto populates the $ for me/my clients. Should be the same idea for stream labels like most recent donation and your donation goal widget.
For alert messages, though, it will still show $10.00 sometimes, for example if the person is choosing to donate in USD/CAD/AUD instead of your chosen currency. It'll reflect in the auto-populated alert message.
That shouldn't be the same in the goal, since it would just convert those amounts to your currency and reflect that in the goal.
Hello guys, Can you withdraw your money? I have problem. I tried different amounts and it doesnt work 😦
hello
i use stream labs and yet to stream lol
I have a question
Does anyone know how to change the streamelements donation link if so please dm me
Anyone else have trouble with TTS not working for cheering? I cant get it to work. If you have tips ill greatfully accept ❤️
If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues
Helpdesk channels are only for requesting support! Thank you for being patient.
can somone help me make a sub alert for twitch
Well, you can use the StreamElements alert box.
Um, staff? Why is #dev-chat not in the list?
yea ik but when i activate the sub box it does not pop up on my twitch even tho i linked it
Did you enable "preview live on stream"?
They probably just haven't updated the bot response in a while.
When you are in the overlay editor, there is the emulate button at the bottom bar. If you click it, there is the preview live on stream button.
And the emulate buttons for the events are there as well.
yes i have it on and it still doesnt pop up
Well, do you have the overlay as a browser source linked to your streaming software?
yes
Well, I've never heard of a case like that before...
Make sure you save the overlay and refresh the browser source in OBS after making edits.
i figured it out but thank you
what dose Header image size must be exactly 1920 x 330px, PNG only mean?
I tried creating a banner and nothing fits
Hi guys I need help with a sponsorship could you point me to the correct channel where I can ask? I've also sent messages to the support team but didn't got any answers yet.
Support tickets are the only way to address issues with sponsorships.
I understand, however we should have faster support as campaigns have very short deadlines. I opened a ticket before joining the campaign and it is still unanswered.
Hope the staff will get back to me soon then ...
There are currently a lot of tickets in the queue. How long ago did you submit one?
About three days ago... the campaign ends Aug 03
That was the first ticket
I opened a new one today for another issue
Do you have ticket numbers for both tickets?
yes should I post them here?
please
249490 and 250773
i will see if someone is free and can take a look, but no promises
Thank you! The thing is the counter doesn't seem to work I'm trying to collect proofs of the people joining but if the system doesn't work well... it is not correct for who is working on the campaign I mean... I know SE guys probably has a little to do with the thing and it's hard to manage these issues in a short period of time.
I set up a bunch of custom commands.
But I can't seem to figure out how to set up a " !clip " command.
I want to be able to be able to automatically make short vodies simply by typing a 5 character word in chat.
I have asked this a few times.
Why was I prompted to come here if no one replies?

You can check if we have anything that works with the #widget-share or #command-share for clipping, otherwise best place to ask would be #dev-chat. The general chat is not for support questions 😄
Morning all how are we doing?
zs
hey
Just got a text back from StreamElements saying it'll be atleast a week before they start investigating my issue.
My sponsorship campaign ends in 72 hours.

It looks like a big scam tbh 
Quite disappointing, I streamed the hours i had to, promoted the link, and let people join, but i think i just stop working on the campaign at this point I still didn't got any answer from SE staff either... and yes for now it seems to be a scam... we'll see...
hello i got a small prob i dont know if this is the bit but i put in a death counter into my stream .. an the overlay stop working when i hit like 10
hi everyone is any support for campaign Sponsorships here?
First, in the future just post your question in the appropriate helpdesk channel instead of pinging anyone in particular.
Second, what do you need help with?
Due to the sensitive information involved, sponsorship questions can't be answered here. You'll have to submit a ticket. But there has been a rather large ticket queue lately, so they can't get back to you right away, but they will respond as soon as they can.
thanks you so much
No problem
Be sure to be very vocal and make a lot of noise if you end up not being paid. Only way to make change/get things fixed sometimes
Make sure to give it at least 30 days after the campaign ends though
Every entity deserves a reasonable amount of time to fix things
And when things get busy sometimes things get missed or messed up
If at all possible, can anyone help me make an overlay? I have an idea for what I want but the know how is not there rn
Absolutely, infact I really wasn't expecting this guys I use SE overlays all the time and they just work great, I didn't expect the system to fail after the enormous documentation and development work I saw on the site. The problem is that I can't see my goals increase apart from the hours of streaming I've done so I don't even know if it's worth it to keep working on it because I can't see the progress. For now I publish what I did but I stop with the promotion.
There's an issue with sponsorships updating right now. They are working to fix it. They also have a large queue of tickets that they are trying to respond to as quickly as they can. They handle tickets in the order they receive them, so you just need to be patient. Also, try checking your spam folder in case a response ends up there.
Cant sign in with FB. Is there a fix?
Omfg. RippedRedneck is living his FAFO motto he ended around with a Subathon on Twitch and is finding out that his viewers won't let the timer expire. (currently at 80 hours).
I think the Petty Squad could maybe be a bit petty and push that time even higher....
Hi
Try this: #helpdesk-facebook message
Hello
Is there a widget that will have random options in it and when an event happens like subscription or dono it will roll randomly between all those? Ideally it would have a chance adjustment but it's not mandatory.
feel free to look in #widget-share as I can't think of one that fits what you want off the top of my head
also, happy monday y'all 
hope ya'll have been good during the weekend while I was away 😄
Hey Eglorian 
hey Dani!
Hey is someone around who also got invited to the fortnite campaign or knows something about it? I have some problems with that one
hey @plucky siren for sponsorship questions, we normally ask that you send in a ticket to our Support Team:
Please create a support ticket by filling out the form here: https://streamelements.com/contact This will ensure staff are able to track and resolve your issue in a timely manner.
ah okay good to know thanks. I´m gonna send a ticket then 😄
I hope it wont take 48 hours to reply since the campaign time is limited to 10 days haha xD
it might take a bit since our Support Team is currently a bit swamped with tickets, but we're doing our best to get back to everybody as fast as we can
👍
Hey, is there a subathon timer for trovo livestreams ?
our current Subathon timer only works on Twitch 
It's so weird, I've uploaded a GIF which shows up fine in the Stream Elements uploads folder but when I use it on an alert, when it appears it's already halfway through the animation, then it plays the start. Any ideas?
thats weird, does it only do it with that one specific GIF?
Yeah it seems to be, although now of course that I have actually posted in here, it's started working correctly 
Thank you for replying anyway! ❤️
that's my Unique Power ™ btw, stuff fixes itself when I look at it like this 
I appreciate you staring at the software aggressively for me 
Hello, can anybody help me? I cannot login with my facebook page. I have cleared all in the browser but not working. It shows me in the URL: sonething went wrong try again later.
hi any idea when sponsorships will be fixed? i raised a query 2 days ago and still nothing? I'm going to miss out on a second sponsorship opportunity if this isnt resolved before tomorrow?@
I just had a reply that it’s taking longer than usual but I’m going to miss out on both sponsors at this rate??
There's an issue with sponsorships updating right now. They are working to fix it. They also have a large queue of tickets that they are trying to respond to as quickly as they can. They handle tickets in the order they receive them, so you just need to be patient. Also, try checking your spam folder in case a response ends up there.
That’s fair enough but what happens to sponsorships we miss or don’t earn money for?
Because time runs out
If you don't start it that's your choice. If you "don't meet" the requirements but do because events don't properly fire off you'll need to submit information to prove contrary to what the stats may say.
I have met requirements other than the people joint but that isn’t tracking? I have another sponsorship available until Wednesday but at this rate won’t be able to start it as this will still be stuck on?
Manually track your progress and submit it after the sponsorship ends in order to be credited for it
Does it not count people for your ref-link? My streamer friend did that one and it didn't work whatsoever. She wasn't the only one that had this issue based on what people are saying here.
That’s great and I can do that but that doesn’t change the fact this campaign finishes like Thursday or Friday and I will miss a chance at joining the second sponsor on Wednesday?
Hello
I have just received an email offering the hello fresh sponsorship so i went to the SE page to join it to see that it says 0 seats left, is this usual for this campaign to fill up so quick? Will additional seats become available within the 7 day window before the sponsorship expires? Thanks for the help! Lib
Hello
So I am dropping slobs but my problem is I stream to tiktok, Facebook, YouTube and twitch all at once can stream elements handle this through OBS or do I have to go another route
What just happened
What happened to sid
Hola
Good morning
StreamElements doesn't support multistreaming. If you want multi streaming, use something like restream.
I changed my name on twitch is there a way to transfer my chat stats to my new username?
Yes, post your old name and new name in #helpdesk-twitch and someone from the staffs will fix it for you.
Hello
Can anyone help me with some commands for my stream if possible
Good day! who can i contact for a business proposal?
howdy all from tennessee. a friend of mine suggested i get this obs stream elements however she didnt mention how to add graphics to my stream setup...could anyone here possibly walk me through how to accomplish this?
@storm crest ⤵️
Check out this great SE Getting Started Guide: https://youtu.be/XgfswUlk9HU and our playlist with tutorial videos from setting up the basics to in-depth details on how to use our product: https://youtube.com/playlist?list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv
New to OBS? Here is a 4 step quick start guide https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview https://obsproject.com/wiki/OBS-Studio-Overview
this first link does not help at all. i have my overlay set but its not fit to my screen
Set the browser source resolution to 1920 x 1080 ⬇️
The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
it doesnt give me that option when entering a custom url for a custom overlay
Yoyo
Is another streamer around who was also been invited for the Fortnite Placement?
hey, might be one around, what do you need?
maybe we can answer 
Well
In the Briefing I got it said that every User that uses my link and either hasnt played Fortnite within the last 30 or never played Fortnite at all
Counts towards my campaign
Multiple of my viewers who havent even played Fortnite this year Tried to join my campaign but they couldnt cause they got an Error Message saying that they Account has been active during the last 30 days
I need to start streaming Fortnite because I only have like 8 days left
But I don't wan't to advertise it If it doesnt work
gimme a sec, checking on that now
Thank you
can you grab me one or more Epic ID's from those folks saying they are getting the error message?
Sure thing
How do I get the epic id?
Your Epic Account ID is a unique identifier assigned to your Epic Games account
during account creation. Unlike your account display name, E
3693688330ea40c9b543606e8f875dc8
Thats mine for example
I havent played fortnite for like 4 months too
And this is a ID of a friend
He also didnt played fortnite withing the last 30 days
d68c9bf825574273ba654578b331314d
thank you 
hello, can i talk to a staff member please? i need help with a couple of things
please go ahead and post on one of the Helpdesk Channels:
If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues
Helpdesk channels are only for requesting support! Thank you for being patient.
ok
can a staff member plz dm me i need help
Hey same as above, if you need help please use our Helpdesk Channels, usually staff will not respond to DMs as they are busy helping other folks 👍
If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues
Helpdesk channels are only for requesting support! Thank you for being patient.
hiii, has SE a ways to show average viewers in the twitch chat during a stream ?
Would you be so kind to tag me here in discord when you get some News about it?
Hi, does anyone have the brand kit for StreamElements?
I need a vector of their logo, and the colour code that they use for an application I'm developing
I don't believe there is one
Apparently there used to be
I did a server wide search here and it's been asked a few times, someone responded with a link to it but that link isn't valid now, just takes me to the homepage
I'll poke a couple people and see if I can locate one
That would be amazing, thank you!
Also one more question whilst I'm here. I need to register my application with StreamElements which involves filling out a form on the website.
The form asks for a redirect url, which I can't fill out, because I have 3. Without that, the application won't work. How do I overcome this, will I have to apply for 3 separate applications?
Ah true, thanks. I can move this
You'll probably just get a ping and answer there. 🙂
Awesome, thanks for passing those along <3
The clip
Hey friends! Is there anything that displays an Alert for an item purchased on an Amazon Wish List / Registry???
Like an alert widget!
Closest thing I know of is stream.gifts but it only supports wish lists
no not that i know of sorry tho!
That's alright, I did search around for a while
Want a cool alert to pop up if someone buys something from my fiancée and my registry
hi everyone - first time chatter long time lurker, just wanting to ask a question - are all the widgets in widget-share channel for twitch? im trying to find an events list rotator for youtube
Ask #dev-chat to see if someone can do it
Best place to ask!
Most are, yes. If they are for YouTube they should mention YouTube in the description I believe
Done, thank you!
Good morning
good morning everyone 

does anyone know why subs arent showing in chat / activity feed even though i can see they got the badge
its a 1st time paid sub
so you dont have to annouce like resub
it also didnt effect the goal
its also not shown in db
hey Sterling, please post that question in #helpdesk-twitch 👍
someone there can help you out
OK
Hey @valid siren. Any update so far?
Ticket support hasnt asnwered aswell. And its been over 2 days now.
The campaing starts running out of time :S
Any news on sponsorship support yet? My campaign only has 2 days left and I put a ticket in Saturday for it?
Gunter which campaign are you having trouble with?
@sleek ferry is it the Fortnite one as well?
Morning, all!
@plucky siren @sleek ferry Currently the staff are flooded with tickets and it's taking longer than normal to respond.
War thunder it’s not registering new players, I also missed the chance to join the genshin one as this was stuck as I can’t complete it yet
Yeah I mean I understand that but the campaign only has a limited timeframe and its getting smaller day by day
If they could just extend the timeframe I wouldnt have any problems to wait but
Continue to complete the campaign and document your progress with screenshots and vods.
I cant continue with it
None of my viewers is able to use the link and Register for it
Thats the whole point.
When they try to register it always says that they used there Account within the last 30 days which none of them did
How do I make a suggestion
Hey @plucky siren currently bumping the Devs on this 👍 should know more soon
Thank you very much 
@next tiger ⤵️
Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.
ok so just checked that the Devs tweaked this function slightly so this should be fixed, can you let us know if your users are still facing the error message?
Let me check ✌️

Works like a charme
Thanks 
dope!
Is it the same for the war thunder one?
I need a staff to help me with something asap.
What issue are you having, so we can find the proper staff member.
WarThunder is different, if you are having issues with that campaign you have to submit a Support ticket or if you have already, you have to wait for a reply 👍
if you havent:
Please create a support ticket by filling out the form here: https://streamelements.com/contact This will ensure staff are able to track and resolve your issue in a timely manner.
What do I do if the campaign runs out? I have 2 days left and I submitted my ticket for it on Saturday?
I can't really answer that as that depends on what Campaign it is and what issue it is. Our Support team is currently incredibly busy with many tickets similar to yours but they are doing their best to get to everyone and have a solution as well, please just wait for their reply 🙏
Oh and the fortnite overlay isnt showing up anymore
And the streamelements bot isnt posting aswell
kinda buggy today
I would post this on #helpdesk-twitch just to see if you dont have any settings having issues 👍
what do you mean? Is it not in your Overlays anymore?
You know the overlay thats showing how many people have completed the campaign?
its invisible
This is not the place for that.
oh look at that, guess it wasn't in the rules but 
BAPBAPBAPBAP
following this up with our Devs, thanks @plucky siren 

Oh and it seems like it only tracked 6 minutes of me streaming fortnite
even though I was streaming more then 2 hours
I was supposed to get paid from my hello fresh sponsership but paypal cancelled the payment and I switched my payment method to wire transfer just wanna know if it’s gonna get resent to my wire transfer now
@velvet fog ⤵️
If you need help with your campaign or sponsorship please use our form here: https://strms.net/sesp_help Thank you.
You should see a payment within a few business days.
this star trek starfleet sponsor requirments is insane or am i doing it wrong. to get the 2nd ship takes hours
I'm just wondering what are the steps to be affiliate for Magic The Gathering..
The one true music player has finally returned! WinAmp has released a new version after 4 years.
If you need help with StreamElements ask in the helpdesk channels ⬇️
If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues
Helpdesk channels are only for requesting support! Thank you for being patient.
@reef cape ⤵️
Please ask your question in one helpdesk channel only. A support volunteer or StreamElements staff member will assist you as soon as they are available. Asking in multiple places will only result in confusion, not faster answers. Thank you for your patience.
Hey KeiZar 
I have seven days and he did not find a solution for me. I want to do a screencast to show you the problem
Can you come one minute?
how to enable sepay?
dude, read!
SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.
If you meet these criteria and don’t see SE.Pay, let us know.
For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees
hi guys, would like to ask if this the automated message for live stream on twitch?
Yes, that message will automatically send to your stream chat.
hey need help I designed an overlay in my streamelements but I want to give it to friend how to do it ?
how to export overlay from streamelements ?
does anybody know if theres a way i can get out of a sponsorship because i want to accept a game sponsor that will be more suitable for my viewers
Question: If I want to remove channel from my SE account, I have to delete/close the account and start it fresh again right?
I haven't set anything up except my merch store, but that is easy to reestablish. The other accounts don't exist anymore and my merch store panels are not updating to the new username.
Thanks for any help.
@lunar niche ⤵️
There is no easy way to unlink 2 owner-type accounts from each other. The only way is to make a closure request from here: https://streamelements.com/dashboard/account/security
WARNING: In submitting a closure request, all linked channels within the account will be deleted and you will lose all associated data. This includes overlays, custom commands, timers and past data (tips, subs, etc). You can still reconnect with the deleted account, but you are essentially starting fresh.
Thanks. I thought so, but wanted to confirm. I'll submit it and then start fresh. Thank you!
Hi, is there any way to "request" sponsorships?
I "Main" Genshin Impact on my stream, and therefore the Genshin sponsporship Opp would have been perfect - Instead I just have the usual list of RSL Opps that no one wants 😦
There is not a way to request one.
That is what I figured unfortunately. I did wonder if a support email would be worth a shot - But other users were getting it and I didnt. Unlucky I guess.
Hello everyone! I have some questions to do with an SE sponsorship, is there anyone here who I could message? Thank you! 🙂
how to multistream?
@turbid oyster ⤵️
If you need help with your campaign or sponsorship please use our form here: https://strms.net/sesp_help Thank you.
Is there a person I can talk to or that's the only way to get help?
For sponsorships that is the only way to get help.
wow ok thank you!
Hello, where can I find widgets? I am looking for an event rotator many don't work well, thanks
Check #widget-share
@snow wolf
hello
Is there a way to update the "Merch Panels" that are available to download?
The ones from the "Marketing" section of the SE.Merch setup.
@cloud remnant ⤵️
Read and follow our server rules:
- We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
- No advertisement or channel promotion, anywhere on the server.
- No NSFW/NSFL
- No unsolicited DMs or friend requests to server members
Make sure to read the #welcome in any server you join.
can some add me and join vc
No.
Why doesn’t SE send stream reports for all streams? Due to connectivity issues I had a disconnection resulting in a restart of my stream. SE sent me a report for the 2nd very short stream follow up, not the primary 4 hour stream which would be much more valuable.
Its always sent me all the reports. Not sure why it didn't send you the initial report.
Hey I was just wondering if there was a way to connect both YouTube and twitch
How to u turn on channel points
11:00pm here and I haven't been to bed yet >.>
I have work in 7 hours haha, busy being productive because it's finally not 38C outside.
wow thats defo melting weather
the low at night is 24C. Hurray for desert weather!
at least its the weekend now
True! I should actually get everything done I need to for once.
It's really hot in July and August, but other than that it's really nice
i would be praying for the winter months
but im sure its nice to have consistent good weather though
There's no real natural disasters which is really nice
and work from home means the heat doesn't matter as much
oh, yea, you'd die without it haha
ha ha!
There was a week it was 41C all week. I left town for somewhere cooler xD
ah we had 40 degrees in the UK not so long ago. was nice!
awesome thank you!! i need it!
Hey guys! Quick question..has anyone ever had the email about paid sponsorships and how does it work if you've accepted? I'm super unsure about accepting one, but got an email from streamlabs about them :)
i've never had it ever
i just check my streamelements account each day when im in there to see if theres any new opportunities
paid sponsorships appear in yoru sponsorships section on the left hand menu bar.
i've only had 2 sponsors in the whole 2 years ive used streamelements so they dont come through that often
Oh wow! That's fair! Thank you, I've had one come through before, and one offered again but I'm not even sure how it all works. I'm not very good at the tech side of things
if you go into the sponsorship section in streamelements web page when you login you should see it there
if you click on more details and set up etc if will give you all the info you need
Anyone know why logging into Elements dashboard doesnt work via FB??
@compact tree @past shell
Hi everyone, I'm trying to adjust stuff on my obs layout, since I don't stream much I want to change the Controls' layout, so far I removed the studio mode button and virtual camera's, however I can't find the ID of the "Start streaming" button, does anyone know the ID to change its CSS?
would also be nice to change the order of the buttons
@dusky agate Join the OBS discord here then click this link. May help a little bit #374636084883095554 message
SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject
Disregarding that message of course
No acces to it 😔
You have to click the ddiscordinvite ffrom the message first then the link
ah i see, ty!
Morning all!
Quick question...
Is there a way to update the "Merch Panels" that are available to download? The ones from the "Marketing" section of the SE.Merch setup.
Thanks!
good morning y'all! 
how's everyone doing this Friday?
any streaming plans for the weekend? 👀
Hey! what do you mean update? 
<@&364840891023622144>
@valid siren
Handled

mr james
a little birdie told me you be moving up in the world 


















