#general-chat

1 messages · Page 1 of 1 (latest)

feral delta
#

when the bank information for SE.Pay takes longer than 7 days for verification 😐

valid siren
#

there is also Nerd or Die, they have some free overlays that you can make work with our system

#

hey welcome!

valid siren
spare blaze
#

Good Friday to all of you!

normal bramble
#

Hey can any of the staff help me with my tax information on the website?

grand token
normal bramble
#

It's nothing personal, it's not tax advice, i just need help cause the website isn't letting me put my info

grand token
#

Ahh okay. Make sure you're in an eligible country, make sure no browser extensions are interfering and failing that try in incognito too. Just sharing ideas (:
I'm definitely not the most helpful today grrrLUL but I'm trying at least crumbbLove

normal bramble
valid siren
# normal bramble Yes

i would advise opening a ticket then, as it is sensitive information that we would not want you to share via Discord

past shellBOT
#

@normal bramble ⤵️

Please create a support ticket by filling out the form here: https://streamelements.com/contact This will ensure staff are able to track and resolve your issue in a timely manner.

valid siren
#

oh before that: just checking if you meet all the requirements for SE.Pay:

past shellBOT
#

SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):

Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.

If you meet these criteria and don’t see SE.Pay, let us know.

For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees

normal bramble
#

I did open a ticket a little over 3 days ago but no answers, I emailed the payments department

#

Could I DM you Eglorian? It's no personal info

valid siren
normal bramble
#

I can't dm

valid siren
calm charm
#

Hello

valid siren
dull lintel
#

I was wondering if anyone could have insight why my SongRequest keeps going quiet. I understand the browser in stream elements will go to mute once you select "Show on Stream" The problem is the volume control for the video in stream elements disappears almost like a glitch and the music will remain at that quiet setting unless it glitches back and I can set it before it disappears. I tried over riding with OBS controls but it still only gets as loud as what the setting was before it glitched out. It worked just fine over the last few days but woke up again today to very quite music that I can't control. I have thus far- Logged out and signed back in both Stream elements and OBS. . Disabled Bot and reactivated. Reset computer, deleted songrequest overlay and reinstalled. Check Chat commands to confirm bot wasnt banned. I also tried making a separate overlay just for the song request and control browser Audio with the same result. Every time this happens I feel I just get lucky when it works but left without why.

stable pulsar
#

Hi, I stream on Twitch, I use StreamElements, and the alerts sound like for 3 or 5 seconds and then they get stuck for the duration of the alert and the sound is lost, I don't know how to fix it

dull lintel
dull lintel
stable pulsar
valid siren
valid siren
ivory zenith
feral delta
sick violet
#

Hi guys, I'm a Stream Overlay designer and I would want to know how can I share my scenes the same way as Nerd or Die does?

#

I tried to send a link of exemple but the bot said it will block me

signal aspen
#

Hello all, I'm currently having issues streaming warframe mostly but pretty much every game I play that I stream is either very pixelated or just not showing up for people, I want to put out quality content for what I'm working with until I can upgrade my PC, if anyone has these same specs and streams with a good quality and little delay in stream could help I'd greatly appreciate it. My specs are as follows.
Cpu-ryzen 260p
Gpu-rx5500xt 8gb
Ram-32gb 3kmhz (not sure of the latency)
I also want to stream my vr content I'm using a rift s when playing assetto corza

arctic sentinel
#

Hi

#

Can I stream on xbox

median lotus
#

yes

inland quest
#

does anyone know the command for Elo on Tft???

fast otter
chrome pawn
#

Stream alerts work when running a test, however when live the alerts do not work? Im really confused, I made an extra twitch acount to test what was going on but couldnt find a solution. Please I need help 🙏🏾

carmine axle
#

Hi, so my stream is on and for the commands for my bot wont work. does anyone know how i can fix this??

gentle drum
#

I know you guys are probably super busy, but I was wondering what was going on with the multi sided design contest since it has been over 2 weeks since it ended. Not trying to rush anything just honest curiosity. Thank you guys for all your hard work. hiAditya

junior rivet
#

What currency is SE.MERCH In?

vast knoll
junior rivet
#

Even if I haven’t fully set up the tipping setting?

vast knoll
#

Why wouldn't you fully set it up? It makes life easier. 😉

junior rivet
vast knoll
#

It should yes

main dust
#

Hello, can i get some simple help with chat bot? I which, whenever new viewer comes to my channel, bot write like "Hello, (nickname)". Any help?

junior rivet
vast knoll
#

Yes it should be.

junior rivet
#

Thanks for the help

#

It’s a little sad that here in nz the shipping fea is another $5 but it will have to do

vast knoll
#

Your welcome!

paper gulch
#

Hello fellow streamers

#

Goodbye fellow streamers (not leaving the server)

snow wolf
snow wolf
snow wolf
past shellBOT
paper gulch
pallid lantern
#

Morning yall

glacial zealot
#

Hello, with streamelements I'm more confused than focused 🤪 my expression now.

thorny kernel
#

morning!

glacial zealot
#

I'm not sure if tip work well, from the moment I have separated account on streamelements I don't know if it will show alerts or not of YouTube and facebook (from test seems yes, but not sure in live).
On obs I know I can do multi streaming, but not sure if alerts work well with plugin activated and not sure if it will show alerts of facebook and YouTube at same moment. Chat panel what is the connection? If I start a streaming, which chat I'll see? The one of facebook or the one of YouTube? And chatbot what will do? It will manage only YouTube chat? Seems really complicated for me....

unborn locust
#

help me

#

hi

#

:S

ivory zenith
#

It's a shame you are unable to (manually) add tips you get elsewhere ....

unborn locust
#

need help, please

#

solved, bye

desert parcel
#

a

misty spade
#

Hellooooo

#

my top chatters doesn't work, please can you help me with that? thanks

#

my current id is GamFoberr
The old one is TheGamFober

#

(twitch)

carmine axle
#

No @snow wolf I have not tried that yet

fast otter
#

Read and follow our server rules:

  • We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
  • No advertisement or channel promotion, anywhere on the server.
  • No NSFW/NSFL
  • No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

junior rivet
# snow wolf USD $

Can I change it at all or is there another shop that’s less expensive?

junior rivet
#

GUYS HOW DO I SET UP DONATION PAGE WITHOUT PAYPAL

trail siren
#

i want to set a scrolling cheer would i just do it like this {name}: {cheer}{amount}

past shellBOT
#

@junior rivet ⤵️

SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):

Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.

If you meet these criteria and don’t see SE.Pay, let us know.

For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees

junior rivet
crisp shoal
#

I am here, now what

barren gale
#

I've got a query - does customer support EVER check their emails regarding sponsorships as I've had nothing the three times I've contacted them.

fast otter
barren gale
barren gale
fast otter
#

Yes, please.

barren gale
untold solstice
#

Does anyone know how I can create a bot for YT, Twitch, and LinkedIn, and add it as a source to my OBS Scenes and use it to kick/ mute/ ban; disruptive viewers?

fast otter
#

LinkedIn?

untold solstice
#

Yeah, after a certain amount of points you accrue (posts, videos, images, community interaction on your page, etc...), they allow you to Live Stream on their platform

eternal yarrow
#

Hello! I have been trying to start a new sponsorship campaign but it is constantly saying “There are 0 seats left.” Today is the last day for it and I haven’t been able to even press start.

fast otter
eternal yarrow
calm iron
#

Hello, can I add alerts from outside of streamelements to create overlays in streamelements?

ivory zenith
#

waht is that?

crude brook
#

how does one make more detailed merch?

storm lark
#

Posting this again in Gen-Chat since there is no OBS section. Stream Uptime Counter widget is not displaying anything in OBS. Other widgets work and display as expected, but Uptime Counter does not. Any ideas? it displays correctly in streamelements edit mode.

misty spade
#

Hellooooo
my top chatters doesn't work, please can you help me with that? thanks
my current id is GamFoberr
The old one is TheGamFober
(twitch)

junior berry
#

hi

#

i m siavash rad

#

streamer

#

❤️

edgy spear
#

!ok

lavish cedar
#

How can I get stream elements to be a bot in my stream

#

I signed up

#

I want to be like other streamers

#

Who have stream elements or nighbot

high radish
#

Hi everyone

lavish cedar
#

Hi @high radish

high radish
#

Hi

#

How are you doing

lavish cedar
#

Do u know how to get stream elements to be on my stream

#

Or do I have to be an affiliate

high radish
#

Idk sorry try asking to the support team if there is one, im new to this server

ivory zenith
#

Hi

#

@dusk boneaff

past shellBOT
lavish cedar
#

I use stream labs

past shellBOT
#

@bleak crow, you have been awarded a commendation :star: for sharing an art commission post. Keep it up! SEheart Look at your personal member profile by typing !me.

fast otter
fossil basin
#

i need sponsorship help

#

is there anyone i can contact for help please

past shellBOT
#

@fossil basin ⤵️

If you need help with your campaign or sponsorship please use our form here: https://strms.net/sesp_help Thank you.

fast otter
scarlet epoch
#

My game is lagging while I stream but not when I’m not. Is there a setting that would help with the Latency problem

fast otter
#

Is this for Twitch or YouTube?

vast narwhal
#

I stream on youtube

fast otter
#

Channel name (no links) and account id?

past shellBOT
vast narwhal
#

Channel name is Angel so it might be hard to find without links

#

Can I dm you the link?

fast otter
#

Sure

granite mesa
#

Hello friends, can you explain to me how to know if I have a ticket or not

hearty relic
#

You can head to the "help" section at the bottom of your stream elements dashboard and click Support Ticket.

#

If you got any it'll show in that section.

hearty relic
pallid bay
#

I need to activate something in streamelements to receive the sponsorship proposal in game?? my friend has already received it twice and I have not....

hearty relic
#

Also because your friend participated it one it probably raised their chances to get another sooner. It's just patience.

pallid bay
#

the ok is that he does live for less time than me and I didn't receive ,'-', I'll lose 10 dol (I'm from br so it's worth more to me)

hearty relic
#

I can understand the frustration but there's nothing really to how they get picked out I believe, I have had friends get chosen for sponsorships I haven't, and I get some they dont.

#

Just keep streaming, enjoying your time, and you'll get the call eventually. 🙂

pallid bay
#

Ok

hazy orbit
#

Does anyone know if I can do a private stream on Youtube to test it?

frozen pasture
past shellBOT
#

@west juniper, you have been awarded a commendation :star: for sharing an art commission post. Keep it up! SEheart Look at your personal member profile by typing !me.

prisma vault
#

Good morning... I would like talk with an admin of server please...

pseudo hull
#

@prisma vault regarding what exactly?

lusty crag
#

😄

prisma vault
pseudo hull
#

Not receiving or currently ongoing ones?

prisma vault
pseudo hull
#

Please keep service related questions in the server please.

prisma vault
humble patio
#

hi, please connect the chat stats for shadowkekw SEHug

valid siren
shadow bobcat
#

Ahm, i don't know if it's normal but yesterday afternoon i've accepted the Genshin Impact Mobile Compaign, accepted all conditions, modified my stream overlay, widgets and QR accordingly to the directions given into an email and i've streamed genshin for 2 hours and a half. After the stream i couldn't access to the campaign dashboard anymore resulting in "Invite expired" (?????) How can i fix the issue? I've tried to send a ticket via support but i don't know how long do they take to answer

prisma vault
#

It's all bugged my friend

prisma vault
shadow bobcat
#

Issue is, i've accepted it.

#

And i've started it.

#

Why would they block me off of it when the campaign is ongoing

pseudo hull
#

It's not that that you were blocked but availability was incorrectly shown.

shadow bobcat
#

If the availablitiy was incorrectly shown it wouldn't make any sense to read "60 spots left" , successfully accept it

#

Receive instructions on how to set up a correct sponsor stream

#

Streaming the game and then progress back to 0

#

Something is buggy since i did everything on the instructions

pseudo hull
#

Yeah. That's the unfortunate issue at hand I'm poking people about.

shadow bobcat
#

You can check my vod too

#

So umh, is there any chance for the support to actually help me about this

#

Or nah

#

Because it felt annoying

#

This is my 1st time accepting an offering so idk

pseudo hull
#

As of right now highlight the vod to permanently save it.

shadow bobcat
#

It's going to be saved for 30+ days

#

no worries

pseudo hull
#

If you mean as vod that isn't permanent.

#

Highlights are.

#

But as far as the situation at hand unfortunately you will have to wait for another opportunity.

shadow bobcat
#

But regardless of the outcome

#

They need to fix that thing.

#

it's basically an open bait

pseudo hull
#

Yeah. I've done what I've could behind the scenes.

languid loom
#

Does anyone have a Twitch bot command that counts YouTube sub count? Additionally, a bot that alert when someone sub to a YouTube channel?

prisma vault
#

I hope that this sponsor come back... Are easy money for us streamer 🤔

#

Is my second sponsorship

spare blaze
#

When is anything easy for 99% of streamers? lol

regal yoke
tepid sapphire
#

Guys

#

So can I not make tye bot do things if I don’t have pc

#

Becuase I watched a video but it doesn’t have a bot tab

median lotus
prisma sentinel
#

anyone else geting dropped frames on OBS

dense plinth
#

Hey guys when I downloaded se live I got an obs app and the se live one, which ones should I use or it doesn’t matter

median lotus
#

aww, I'd love to work towards someone's kids college fond

regal yoke
median lotus
#

Now THAT'S a cause I can stand behind!

#

I'm doing great just ate a Lil bit and now relaxing and watching a stream!

hbu?

regal yoke
#

Relaxing and watching a stream

median lotus
#

I should go to bed tho it's 3 am over here. but so much energy left lul

regal yoke
#

Go sleeeep dude

median lotus
#

NO

regal yoke
#

Do eet

median lotus
#

okay! catlost

#

have a nice evening! I throw myself under covers

granite mesa
#

Hello I need admins

fast otter
granite mesa
#

I won in the live broadcast

#

What should i do now

fast otter
#

Live broadcast?

granite mesa
#

yes

fast otter
#

StreamElements hasn't been live in a while, and I don't remember a giveaway on the last stream.

granite mesa
#

come your

fast otter
granite mesa
#

I smiled you a picture

fast otter
#

That email is just a welcome email inviting you to come to the discord to learn more and get help. There was no contest.

granite mesa
#

Okay

past shellBOT
#

@fast otter, Can not find the user

fast otter
#

You're so kind to me @past shell 💔

ivory zenith
#

has anyone here made a rly cool blanket they could show me

#

im having trouble on how to go about making one

vital hearth
#

Where can i ask something about Se pay?

#

I need to contact support they say

past shellBOT
woeful solar
#

why are our icons gone? 😱

opal oriole
#

streaming on wasd.tv chat has to be added separately

pseudo hull
#

Um wat?

valid siren
valid siren
valid siren
snow wolf
#

Hello

valid siren
#

also, how's everyone doing today? yogevHey

valid siren
valid siren
#

didn't know my immune system was actually good 😄

snow wolf
flint mesa
#

Hello everyone, does anyone know how to create a chat overlay where the chat runs from right to left in a row, and not one below the other as usual?

valid siren
valid siren
lethal sorrel
#

Hello everyone! Is any one making IRL streams? I have a question. How can i stream with external cam like gopro/webcam using only my phone? Also i need to see all my notifications and chat. Any help?

ivory zenith
#

Hey 🙂 Is there a way to make it so that once a command has been used, it will the initiate a count down? For example - !coin (5/5 Coin has been added to start the stream) - Then a 10 second countdown will start because of that command being used?

lament anchor
#

@valid siren how use overlays on mobile

#

@compact tree

regal yoke
lament anchor
#

rippp

#

im on ps4 so yea

regal yoke
#

Yeah, the only way to use overlays on console is to use a service like lightstream or something similar. Unless you have a capture card and a PC to stream from

valid siren
lament anchor
#

or operate it from pc

lyric urchin
#

Hello everyone. How to hide video in the overlay of Media Share?

snow wolf
ivory zenith
#

Hello everyone, I wanted to capture streaming and downloaded the important app, now I wanted to connect my ps5 to see if it doesn't work, I also tried remote play but my mac doesn't show me remote play? Can someone help me ?

#

With ob’s

#

Can any help me ?

snow wolf
ivory zenith
#

Ok thanks

snow wolf
#

No problem

ivory zenith
#

Where is the ob’s support ?

snow wolf
#

@ivory zenith THIS6

formal sorrel
#

hey guys

twin sand
#

What channel to use if i have issues with SE website?

wicked seal
#

Hello everyone.. I simply recorded two videos, the first one appeared in the recordings file without any problems and the second video did not appear at all.. knowing that I am sure of all the settings and there is no error in the OBS streaelements program.. My question is is there any way to restore the video ? Thanks for help

pallid lantern
pallid lantern
twin sand
pallid lantern
#

But by my experience you may just forgot to record or the file did not correctly save and its almost very hard to recover. I would suggest learning how to remux videos

#

and start recording your videos in MKV format and then remuxing into MP4

#

MKV will allow you to record video even if the recording gets interrupted

#

and then you can later on remux it into MP4 so you can edit the videos easily

wicked seal
pallid lantern
split fern
#

Hello

bold fossil
#

@pallid lantern hello owl

empty seal
#

hi

dusty vault
#

Just making sure I understand something correctly
Cheer = Bit donation?

sleek hatch
#

Hi, how to set custom image for my overlay in "My Overlays" section?

drowsy tide
#

hey can somebody help me with the donations there stand it need 2-3 days to take the money but my Balance available for withdrawal: is still 0.69€ why i cant take the other donations

velvet fog
#

I was supposed to get my hellofresh today and never got it.

foggy nymph
#

@velvet fog like the box thats supposed to be delivered?

edgy nebula
#

hi

void cove
#

how can i solve this since i want to be aware when someone follows.

deep lion
#

hi

#

eneyone on

past shellBOT
#

@deep lion ⤵️

Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

twin sand
#

How often are support tickets checked? Been waiting a week for a reply now.

woeful solar
velvet acorn
#

Hi guys, just want to ask if streamelements (loyalty/points command) will work at youtube and facebook stream? Thanks.

pseudo hull
#

Nope. Only twitch

unkempt plaza
#

greetings discord fellows. does anyone know a good source about distributing alerts for other users, like we know them?
How do i deliver a link for other users, that will install an alert overlay?
that is my general question. any @unkempt plaza feedback welcome. thank you.

velvet acorn
shell rampart
#

hello everyone

twin sand
worthy sage
#

I'm not sure where to ask this, but does anybody know if we're allowed to do two sponsorship opportunities through SE at once?

twin sand
#

"legendary support" my butt. I am yet to see someone from the team actually providing support. Not even support tickets are taken care of.

valid siren
valid siren
valid siren
valid siren
broken pawn
#

Hello, I started a ticket about an issue with my SE Sponsorship tracking. I'm wondering if the reply would also be extremely delayed because the campaign is still currently running on my end and would end in 6 days. Hoping I can get a reply quick because the days for the campaign is moving Sage

valid siren
twin sand
#

Does anyone know if its a general issue that saving variations of alerts doesnt work?

pseudo hull
#

@twin sand 99% chance that you've hit the "code limit".

#

There's a "limit" of customization to an alert of any kind before you can't save.

twin sand
#

That limit must be very low then?

pseudo hull
#

Is it a default widget or 3rd party (not community submitted)?

twin sand
#

Its imported from nerdordie

pseudo hull
#

Yeah. Good chance you hit the cap then.

twin sand
#

So one way to fix that is to divide each category of alert into its own overlay, or?

valid siren
dapper cobalt
#

Hello! I'm not sure where exactly to post this but I’m having some trouble with the setup for SE.Pay. while setting up I was told I only needed a bank account on one of the specified countries, which I do. but I was not told I would need a Social Security number from said country to make it work. but since most of SE.Pay is already set up, it is now holding onto money which I cannot access. I have already sent in a ticket about this a few days ago but have gotten no response yet. Thank you for your time!

pseudo hull
#

@dapper cobalt unfortunately for privacy reasons that is the only method of support for this issue type.

dapper cobalt
#

When can i expect a response then?

pseudo hull
#

Unfortunately as I am not staff and there is a significant queue I can't answer that either.

#

But it will be handled though.

dapper cobalt
#

Right

#

Well thank you for your time anyway

wary hatch
#

Hiya, sorry for joining and immediately asking something, but I've tried to contact SE about a sponsorship that's due up soon, so I need a rather urgent response. My last ticket was opened 4 days ago and still not answered, and I'm freaking out a little.

Who would be best to speak to about it?

velvet acorn
#

Hi guys, anyone here who use StreamElements Loyalty System for Youtube Live?

snow wolf
#

Hello

vapid stream
#

is there an overlay for twitch that can show how many t1, t2, t3, re-subs per session?

ivory zenith
#

ımnot understand

#

ı need not understand

#

go back up

velvet acorn
feral haven
#

hi is there anyone who can help me with a problem with stream elements?

pallid lantern
pallid lantern
#

Its all under the legendary support category if you scroll up

feral haven
#

...

pallid lantern
#

You have to wait to one of the volunteers or someone else replies to you it may take a while

feral haven
pallid lantern
#

Thats in regards to a ticket not help desk channels

#

Those who volunteer in the help desk channels don't have access to support emails /tickets

mighty echo
#

Hi I’m using premade thing and was wondering is there a way to get regular text instead of all caps

trim umbra
#

how can i set up bots

valid siren
mighty echo
#

Yes

valid siren
# trim umbra how can i set up bots

hey CakeFace, I would suggest our Setup guide video on how to setup our Bot https://youtu.be/XgfswUlk9HU?t=103

Help us hit our sub goal! -❯||||||||||||||| 96% ||||||||||||||. 144K/150K
Newest Awesome Subscriber: preciousangelwings
Click here to subscribe! https://vod.run/s/UCjerlCIbLPQwSnYlClkjDXg

Welcome to our ultimate beginner's guide for all things StreamElements! This 2022 updated tutorial should give you all of the tools you need to become a s...

▶ Play video
valid siren
# mighty echo Yes

might be that that specific theme only has caps on the font, its very normal in some of our Themes

mighty echo
pallid lantern
#

Select that and then look in the text settings and play around the settings I think theirs one that changes anything lower case to upper case in their

#

Otherwise the item you are looking at may be baked into the overlay and theirs not much you can do to change that

valid siren
#

yeah what Owl said 😄

pallid lantern
#

Yea what Eglorian said

velvet fog
#

I still haven't received my hello fresh payment I was supposed to get it yesterday.

past shellBOT
lofty vine
#

hey, are there any staff available right now for streamelements?

golden anvil
#

yo wtf is that home thing

#

is this server a beta for it?

#

thats sick asf

valid siren
#

it was turned on automatically for our server, we didn't even know it was a thing LUL

golden anvil
#

now i can scroll discords like twitter :D

graceful flicker
#

I just looked at the video in the announcement and i was like: Hey i've met this guy at twitch con!

spring kraken
#

@valid siren Just a quick question. where will the winners place their shipping info?

lofty vine
#

okay...

valid siren
spring kraken
#

Ohh okay. ❤️

shadow bobcat
#

It got refreshed?

ivory zenith
#

Y a des francais ici.?

trim umbra
#

trying to figure this chat bot stuff but nothing working still

#

the bot commands not working

grand tree
frozen warren
#

why wont it let me submit the cat bobbing its head as an subscriber alert for youtube

worthy sage
civic cedar
#

yoo

#

dry chat??

river viper
#

idk

civic cedar
river viper
#

life

civic cedar
river viper
river viper
civic cedar
civic cedar
river viper
timber nacelle
#

does anyone know how to fix changing your twich name?

#

i changed mine and my streamelements wont work

river viper
#

you contact staff, I believe. Its what I did for my youtube name change

timber nacelle
#

how so

#

threw here?

#

or make a ticket on the help side of streamele?

river viper
#

(im trying to see if there is a ticket channel)

#

you can use

#

I think

#

and ask staff

#

(sorry for the message splitting)

timber nacelle
#

no worries thank you so much.

river viper
#

no problem

minor scarab
#

how do i remove the streamelement plugin from obs ?

ivory zenith
#

If you recieved a Discord link from me that isn't Jockaholics Anonymous...DONT OPEN...I REPEAT DONT OPEN...ITS NOT FROM ME...ITS A LINK FROM SATAN.

wintry spindle
#

guys what do you think of natural supplements for gamers.

#

?

reef sigil
#

Hello... Help Me pls

valid siren
valid siren
snow wolf
woeful solar
#

lol I actually saw the home page a few times but didn't know what it was either

#

soooo yeah Paris next year 👀

woeful solar
#

I wonder when they'll announce the specific dates & venue for it

#

it being TwitchCon EU '23

hollow delta
#

Hello. thank you very much for the welcome, but I wanted to ask you a question I have created an alert for the follower to come out and such but I don't know how to put it in the obs to make it work

past shellBOT
#

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible as shown in this GIF: https://imgur.com/a/2JhJD0S

snow wolf
#

@hollow delta aTHIS6

ivory zenith
valid siren
woeful solar
valid siren
#

yeah usually I think

#

this TwitchCon EU dates were announced in February

hollow delta
junior rivet
#

I don’t wanna promo in main chat but does anyone know how to get 4 subscribers fast bc I only need 4 more subs then I’m at 500 subs

woeful solar
valid siren
valid siren
#

anyhow, how's everyone doing today?

median lotus
#

doing great

#

how are you? squirtle_wave

valid siren
woeful solar
#

melting lol it's 33C again

valid siren
#

oh i get ya, ive been sweating all day

woeful solar
#

haha

valid siren
#

me while just sitting here, typing:

median lotus
#

let me send y'all some icecream

median lotus
#

I also no lie I really need new shirts squirtle_cool2

valid siren
#

what a scam artist

median lotus
#

omg im snitching on myself!

snow wolf
#

Congrats @median lotus 🎉

median lotus
#

Thank you Dani serverTurtleHeart

regal yoke
#

Congrats @median lotus!! 🥳🎉

median lotus
#

Thank you too! serverTurtleHeart

ripe stag
#

hi everyone, do you know if it is possible from the StreamElements app for android to capture a video / audio source from a video capture card?

I'm organizing the setup for live IRLs

pseudo hull
#

It is not. It only uses the device cameras.

ripe stag
#

it would be very nice to capture my camera from the capture card.
there are applications from the Play Store that do this, I'd like to bring the signal to be able to stream it on Twitch

ripe stag
woeful solar
#

Noct is big scamaz?

median lotus
#

Nuu! I'm good boi

median lotus
#

Steeb!

woeful solar
#

haha what's the idea behind those dink emotes? I see them more often this last week

ivory zenith
#

can somebody help me

#

please

median lotus
#

or a "listen to me, hydrate right now" or something like this

sturdy crow
#

Hi! I've been using streamelements for a while and I had a question regarding sponsorships. Who do I talk to about this? I've tried messaging support through the website but they wont respond to any of my messages. Please @ me if you know who i can talk to

fast otter
sturdy crow
#

How do I do those 😅

past shellBOT
sturdy crow
#

Alright cool! I look it over! Thank you!

waxen bramble
#

I just love the boxed chat by coca... This is soooooo neat, you guys rock miahtrHeart thanks for this amazing widget.

steep bay
#

Anyone know of a widget to display the bit rate on screen in stream elements?

trim rock
#

Why this server is so dead

woeful solar
#

I love them, I might make one for myself haha

median lotus
#

you should!

keen radish
#

hello how were you before your dog died

regal yoke
#

I'll take "Questions that make no sense" for 500

waxen bramble
#

🤣

#

Anyone know why virus total would consider one of the widget link malicious? Working flawlessly though 👀 🔥

regal yoke
#

Hyper sensitive antivirus possibly

snow wolf
#

Good morning

pulsar quiver
#

Good morning

velvet acorn
#

Hi guys, just wanna ask if i open my Live/Stream on PC#1, then i open the browser of StreamElements on PC#2, does the loyalty system still works? Thank you 🙂

pulsar quiver
heavy portal
#

Hi guyz,

I've request to send you.
I need to create an ingame chatbox for my streaming.
I want to create one with a bubble design.

Someone can explain me how can i put this kind of design inside an overlay plz ?

pulsar quiver
obsidian isle
#

Hey everyone , my chat box from the live integration into OBS just keeps on saying "connecting to chat" i have updated it and restarted but nothing works

velvet acorn
vast knoll
snow wolf
past shellBOT
#

StreamElements menu, on top of OBS > Logout > Login

snow wolf
pulsar quiver
#

I'm well, thank you

velvet acorn
#

Hey guys, do i need do disable the Loyalty everytime we go offstream? then enable it again before we go live? (we are dota2 broadcasting :D)

warm nimbus
#

hey, can i get chat stats to my twitch channel? my streamelements id: 60d1a44536652f83934fdf73

median lotus
past shellBOT
#

@warm nimbus ⤵️

If you are receiving a 404 error on your chatstats page, please provide the following information:

  1. Channel name (old and new if changed recently)
  2. your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.
warm nimbus
#
  1. Channel name: FrostyDeFreeze
#
  1. account id: 60d1a44536652f83934fdf73
wise ice
#

who th owns streamlabs, real talk? i'm gonna punch them. finally get this overlay 99% finished for the client and all that's left is alerts. come to find an issue with the alertbox just repeating and sticking after like 5 runs of the alert lol

#

"10 seconds streamlabs time isn't 10 seconds after effects time or windows time"

pseudo hull
#

Logitech owns them.

wise ice
#

HOW!? how can 10 seconds be anything but 10 seconds tf does that mean

#

our 10 seconds isn't 10 seconds

#

don't worry i got it, don't fix your platform i'll just jerry rig literally everything to work cause the platform doesn't 😂

#

i'm RMAing my perfectly good logitech mouse cause of this, just cause

velvet acorn
wise ice
#

running an all AMD build gives me less problems and bugs than building an overlay on the SL platform smh

#

good lord

regal yoke
#

So, use StreamElements instead, since you're already here

wise ice
#

this is the first and last one i'll ever do, streamelements better not go anywhere any time soon or i'm out of a job 😂

#

i do use it, most of my clients have also used it. this one in particular is partnered with SL lol

#

i'll never take another job from a SL partnered streamer who can't just switch to SE

pseudo hull
#

@velvet acorn but you won't earn any outside of using the chat games to gamble. Otherwise it stays as is when the stream ends.

regal yoke
#

And, if you go to the commands for those, you can just set them to only work when the stream is online

median lotus
warm nimbus
valid siren
#

hey everyone, happy friday! how's everyone doing?

split raptor
#

happy friday 🙂 doing okey and you

valid siren
#

super curious about MultiVersus even though I never played a Smash game before

spare blaze
#

On OBS, I recreated my facecam, going from 3 to 10 scenes, which moves and adapts the alpha and images between vertical and horizontal formats.

Which would be impossible to recreate on SLOBS, because they removed the plugins feature from the code.

cerulean gyro
#

what is the website called( im sick to the brain and cant remember)

#

plz tell me

cerulean gyro
#

@valid siren thanks man.

#

my brain working today

valid siren
#

my brain is mush LUL

cerulean gyro
#

nah, im a student im free of school rn but when I get sick and have to drink advil 3 times a day, shit, I die inside

cloud temple
#

Morning everyone. I recently received an invite for sponsorships for streaming. My question is, am I REQUIRED to use OBS Studio with SE.Live? I always have had issues using OBS Studio for broadcasting and currently use Streamlabs OBS

#

Even setting up OBS yesterday night, I have issues with alerts and it's just frustrating

valid siren
# cloud temple Morning everyone. I recently received an invite for sponsorships for streaming....

hey @cloud temple you do need to use our tools in order to perform the Campaign. If you're having issues, you can always check out our Video guides on how to setup:

https://www.youtube.com/watch?v=XgfswUlk9HU&t

Help us hit our sub goal! -❯||||||||||||||| 96% ||||||||||||||. 144K/150K
Newest Awesome Subscriber: Rush in Tiger
Click here to subscribe! https://vod.run/s/UCjerlCIbLPQwSnYlClkjDXg

Welcome to our ultimate beginner's guide for all things StreamElements! This 2022 updated tutorial should give you all of the tools you need to become a stream...

▶ Play video
#

if you are still having issues, we have folks who can help in our Helpdesk Channels:

past shellBOT
#

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

cloud temple
#

Thank you

valid siren
#

what Helpdesk channel did you post it on?

terse glade
#

Nope found email @valid siren

valid siren
#

oh it vanished!

valid siren
floral roost
#

is there any chance that we will finally find out what is happening with the problem of updating new players? many people are nearing the end of the campaign time and we dont have answer

valid siren
floral roost
#

Fortnite

valid siren
floral roost
# valid siren did you have a Ticket opened with Support ?

Yep... and this is what they say : Hey,
 
We can see that the campaign is at 177/180 new players, which means is correctly tracking new players. There are times when new events coming in might get delayed but at this moment we can't find any technical issues regarding event attribution. Please note that in order for users to count they have to be returning players, if they've played recently they will not count.

#

And zero response to another message for 5h....and my campaign ends in 6h 37m

fiery spear
#

@valid sirenCozyLissie

valid siren
fiery spear
#

hey hey

floral roost
fiery spear
#

Tomorrow's hopefully going to be a good day tho @valid siren

median lotus
wooden robin
#

Where can I get support?

spare blaze
torn needle
#

What do i do if my campaign is bugged😔😭, i made a ticket but no on responded

fast otter
swift jasper
#

disregard any message from my acct inviting to join anything sus

was compromised. apologies if it tampered with your discord

past shellBOT
#

@wise cloud, you have been awarded a commendation :star: for sharing an art commission post. Keep it up! SEheart Look at your personal member profile by typing !me.

wise cloud
#

dat be me!

#

"finally" done with vacation-mode and soooo ready to do art

haughty holly
#

/DM

gloomy whale
#

How can I activate alerts on streamlabs obs from streamelements donations ? Please help

#

like when someone is donating, it should appear on stream

ivory zenith
#

Shit I'm pretty sure I'm at 20+ at this point.

wise ice
#

I exported the 10 second alerts from after effects, come to find out 10 seconds in after effects isn't equal to 10 seconds streamlabs time

#

it's more like 10.5 seconds lol. so after the animation finished playing out it started to reanimate then faded out at the last half second

#

had to bump it up to 12 seconds, with 2 seconds transparency at the end of the clip

#

set the time to 11 seconds in streamlabs so that it faded out just before it would have reanimated

#

i actually want to punch who ever is behind this slop fest of a "service"

#

it's only user friendly for the people who are going to buy the overlays on their store 1 by 1 or buy prime and "lease" them

#

good luck creating anything custom without it costing you a monitor and a keyboard 😂

#

and to think i did it all on the house because i like the streamer and consider him a good guy, he just happens to have an overlay that looks like it was made in MS paint back in 2009 when windows 7 was still being rolled out

#

never again, not for any amount of money lol. sure i know how to work around the kinks now but i can't condone their platform after working with it

dense cobalt
#

So who do I talk to for feature request | suggestions?

past shellBOT
#

@dense cobalt ⤵️

Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

wispy wind
#

hi , my obs studio not responding into my stream deck any help pls and thank you

outer berry
#

hello i need help my commands wont work

pseudo hull
gusty bramble
#

😭

#

I did NOT know YOU was an account!!!

#

and EVEN

#

omg LMAOOOO

pseudo hull
#

Majority seem to probably be dead tbh.

gusty bramble
pseudo hull
#

Their accounts be dead from that neck shot you took attem PES_HmmKnife

wheat sparrow
#

Hello, I try to stream from my mac and when I press start streaming it gets stuck and cannt stream, could somenone help me with that?

outer berry
#

i need help with my stream bot commands it wont work !!!!!

red halo
#

So I didn't see "helpdesk-Streamelements" so I am going to put this hear for a friend who is trying to get into streaming. For whatever reason his setting in the overlay editor are NOT working properly:

#

We have tried the following to try and correct it:

#

-used a differnent web browser
-used a different computer
-relogging
-checking against another computer and user (which was mine and yes it works on my computer just fine)

...the only thing we didn't try was restarting the computer or turning off his current Chill-Stream.

If a team lead can please get back to me that would be great ^_^

Also we tried to grab one of the pre-made overlays themes but when he went to edit it it said it didn't exist which is also concerning.

I will try and log in as him to my computer too see if the issue persists, if he will let me and give an update.

clever mural
#

hi, anyone know how to change currency sign from left to right position in goal title

#

??

wise ice
ripe pawn
#

something wrong with stream element when i log in is stays loading

#

can somb help me please

wise ice
#

I could be wrong, but this seems like the most likely scenario to me since when it comes to to alert messages the {amount} auto populates the $ for me/my clients. Should be the same idea for stream labels like most recent donation and your donation goal widget.

For alert messages, though, it will still show $10.00 sometimes, for example if the person is choosing to donate in USD/CAD/AUD instead of your chosen currency. It'll reflect in the auto-populated alert message.

That shouldn't be the same in the goal, since it would just convert those amounts to your currency and reflect that in the goal.

serene stratus
#

Hello guys, Can you withdraw your money? I have problem. I tried different amounts and it doesnt work 😦

jade oar
#

hello

jade oar
ivory zenith
#

I have a question

#

Does anyone know how to change the streamelements donation link if so please dm me

glacial idol
#

Anyone else have trouble with TTS not working for cheering? I cant get it to work. If you have tips ill greatfully accept ❤️

upper mirage
past shellBOT
#

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

echo pollen
#

can somone help me make a sub alert for twitch

drowsy juniper
drowsy juniper
echo pollen
#

yea ik but when i activate the sub box it does not pop up on my twitch even tho i linked it

drowsy juniper
regal yoke
echo pollen
#

one sec

#

where do i go to preview it

drowsy juniper
#

And the emulate buttons for the events are there as well.

echo pollen
#

yes i have it on and it still doesnt pop up

drowsy juniper
#

Well, do you have the overlay as a browser source linked to your streaming software?

echo pollen
#

yes

drowsy juniper
#

Well, I've never heard of a case like that before...

echo pollen
#

fixed it

#

thanks

fast otter
echo pollen
#

i figured it out but thank you

cosmic jay
#

what dose Header image size must be exactly 1920 x 330px, PNG only mean?
I tried creating a banner and nothing fits

quartz jungle
#

Hi guys I need help with a sponsorship could you point me to the correct channel where I can ask? I've also sent messages to the support team but didn't got any answers yet.

fast otter
quartz jungle
#

Hope the staff will get back to me soon then ...

fast otter
#

There are currently a lot of tickets in the queue. How long ago did you submit one?

quartz jungle
#

About three days ago... the campaign ends Aug 03

#

That was the first ticket

#

I opened a new one today for another issue

fast otter
#

Do you have ticket numbers for both tickets?

quartz jungle
#

yes should I post them here?

fast otter
#

please

quartz jungle
#

249490 and 250773

fast otter
#

i will see if someone is free and can take a look, but no promises

quartz jungle
#

Thank you! The thing is the counter doesn't seem to work I'm trying to collect proofs of the people joining but if the system doesn't work well... it is not correct for who is working on the campaign I mean... I know SE guys probably has a little to do with the thing and it's hard to manage these issues in a short period of time.

buoyant valley
#

I set up a bunch of custom commands.
But I can't seem to figure out how to set up a " !clip " command.
I want to be able to be able to automatically make short vodies simply by typing a 5 character word in chat.

buoyant valley
left oar
left oar
strong mango
#

Morning all how are we doing?

midnight belfry
#

zs

next tiger
#

just go new se live looks good

#

good job streemelments

covert cedar
#

hey

ivory zenith
#

Just got a text back from StreamElements saying it'll be atleast a week before they start investigating my issue.

My sponsorship campaign ends in 72 hours.

raven herald
#

It looks like a big scam tbh weirdge

edgy spear
#

I've not seen much good about them

#

I won't be messing with them probably

silk atlas
#

yo

#

where do i get help?

#

i have a question for a friend

quartz jungle
dull estuary
#

hello i got a small prob i dont know if this is the bit but i put in a death counter into my stream .. an the overlay stop working when i hit like 10

civic fiber
#

hi everyone is any support for campaign Sponsorships here?

regal yoke
#

First, in the future just post your question in the appropriate helpdesk channel instead of pinging anyone in particular.

Second, what do you need help with?

regal yoke
regal yoke
#

No problem

edgy spear
#

Make sure to give it at least 30 days after the campaign ends though

#

Every entity deserves a reasonable amount of time to fix things

#

And when things get busy sometimes things get missed or messed up

mellow venture
#

If at all possible, can anyone help me make an overlay? I have an idea for what I want but the know how is not there rn

meager inlet
#

Hi

#

Bye

quartz jungle
# edgy spear Every entity deserves a reasonable amount of time to fix things

Absolutely, infact I really wasn't expecting this guys I use SE overlays all the time and they just work great, I didn't expect the system to fail after the enormous documentation and development work I saw on the site. The problem is that I can't see my goals increase apart from the hours of streaming I've done so I don't even know if it's worth it to keep working on it because I can't see the progress. For now I publish what I did but I stop with the promotion.

regal yoke
agile hill
#

Cant sign in with FB. Is there a fix?

fair brook
#

Omfg. RippedRedneck is living his FAFO motto he ended around with a Subathon on Twitch and is finding out that his viewers won't let the timer expire. (currently at 80 hours).

I think the Petty Squad could maybe be a bit petty and push that time even higher....

orchid merlin
#

Hi

raven sundial
#

Is there a widget that will have random options in it and when an event happens like subscription or dono it will roll randomly between all those? Ideally it would have a chance adjustment but it's not mandatory.

valid siren
#

also, happy monday y'all yogevHey

#

hope ya'll have been good during the weekend while I was away 😄

valid siren
plucky siren
#

Hey is someone around who also got invited to the fortnite campaign or knows something about it? I have some problems with that one

valid siren
past shellBOT
#

Please create a support ticket by filling out the form here: https://streamelements.com/contact This will ensure staff are able to track and resolve your issue in a timely manner.

plucky siren
#

ah okay good to know thanks. I´m gonna send a ticket then 😄

#

I hope it wont take 48 hours to reply since the campaign time is limited to 10 days haha xD

valid siren
plucky siren
#

👍

grim isle
#

Hey, is there a subathon timer for trovo livestreams ?

valid siren
topaz ginkgo
#

It's so weird, I've uploaded a GIF which shows up fine in the Stream Elements uploads folder but when I use it on an alert, when it appears it's already halfway through the animation, then it plays the start. Any ideas?

valid siren
topaz ginkgo
#

Thank you for replying anyway! ❤️

valid siren
topaz ginkgo
swift veldt
#

Hello, can anybody help me? I cannot login with my facebook page. I have cleared all in the browser but not working. It shows me in the URL: sonething went wrong try again later.

sleek ferry
#

hi any idea when sponsorships will be fixed? i raised a query 2 days ago and still nothing? I'm going to miss out on a second sponsorship opportunity if this isnt resolved before tomorrow?@

sleek ferry
#

I just had a reply that it’s taking longer than usual but I’m going to miss out on both sponsors at this rate??

regal yoke
sleek ferry
#

Because time runs out

pseudo hull
#

If you don't start it that's your choice. If you "don't meet" the requirements but do because events don't properly fire off you'll need to submit information to prove contrary to what the stats may say.

sleek ferry
#

I have met requirements other than the people joint but that isn’t tracking? I have another sponsorship available until Wednesday but at this rate won’t be able to start it as this will still be stuck on?

regal yoke
proven abyss
sleek ferry
desert nimbus
#

Halo

snow wolf
#

Hello

distant socket
#

I have just received an email offering the hello fresh sponsorship so i went to the SE page to join it to see that it says 0 seats left, is this usual for this campaign to fill up so quick? Will additional seats become available within the 7 day window before the sponsorship expires? Thanks for the help! Lib

rustic sleet
#

Hello

neon bison
#

So I am dropping slobs but my problem is I stream to tiktok, Facebook, YouTube and twitch all at once can stream elements handle this through OBS or do I have to go another route

bold fossil
#

What just happened

swift oar
#

What happened to sid

fiery girder
#

Hola

snow wolf
#

Good morning

snow wolf
cosmic vector
#

I changed my name on twitch is there a way to transfer my chat stats to my new username?

snow wolf
lone tundra
#

Hello

lucid stag
#

Can anyone help me with some commands for my stream if possible

simple geyser
#

Good day! who can i contact for a business proposal?

wise cloud
#

Blue skies and wind is the beeeest

#

Happy start of August everyone!

storm crest
#

howdy all from tennessee. a friend of mine suggested i get this obs stream elements however she didnt mention how to add graphics to my stream setup...could anyone here possibly walk me through how to accomplish this?

past shellBOT
storm crest
#

this first link does not help at all. i have my overlay set but its not fit to my screen

snow wolf
past shellBOT
#

The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

storm crest
plucky siren
#

Yoyo

plucky siren
#

Is another streamer around who was also been invited for the Fortnite Placement?

valid siren
#

maybe we can answer yogevHey

plucky siren
#

Well

#

In the Briefing I got it said that every User that uses my link and either hasnt played Fortnite within the last 30 or never played Fortnite at all

#

Counts towards my campaign

#

Multiple of my viewers who havent even played Fortnite this year Tried to join my campaign but they couldnt cause they got an Error Message saying that they Account has been active during the last 30 days

#

I need to start streaming Fortnite because I only have like 8 days left

#

But I don't wan't to advertise it If it doesnt work

valid siren
#

gimme a sec, checking on that now

plucky siren
#

Thank you

valid siren
plucky siren
#

How do I get the epic id?

valid siren
plucky siren
#

3693688330ea40c9b543606e8f875dc8

#

Thats mine for example

#

I havent played fortnite for like 4 months too

plucky siren
#

He also didnt played fortnite withing the last 30 days

#

d68c9bf825574273ba654578b331314d

valid siren
crystal spoke
#

hello, can i talk to a staff member please? i need help with a couple of things

valid siren
past shellBOT
#

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

pearl oyster
#

can a staff member plz dm me i need help

valid siren
past shellBOT
#

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

odd laurel
#

hiii, has SE a ways to show average viewers in the twitch chat during a stream ?

plucky siren
oak rapids
#

Hi, does anyone have the brand kit for StreamElements?
I need a vector of their logo, and the colour code that they use for an application I'm developing

fast otter
#

I don't believe there is one

oak rapids
#

Apparently there used to be

#

I did a server wide search here and it's been asked a few times, someone responded with a link to it but that link isn't valid now, just takes me to the homepage

fast otter
#

I'll poke a couple people and see if I can locate one

oak rapids
#

That would be amazing, thank you!

#

Also one more question whilst I'm here. I need to register my application with StreamElements which involves filling out a form on the website.

The form asks for a redirect url, which I can't fill out, because I have 3. Without that, the application won't work. How do I overcome this, will I have to apply for 3 separate applications?

fast otter
#

I passed that along as well, but it's probably a discussion for #dev-chat

oak rapids
#

Ah true, thanks. I can move this

fast otter
#

You'll probably just get a ping and answer there. 🙂

oak rapids
#

Awesome, thanks for passing those along <3

bold fossil
#

The clip

opaque junco
#

Hey friends! Is there anything that displays an Alert for an item purchased on an Amazon Wish List / Registry???

#

Like an alert widget!

opaque junco
#

Closest thing I know of is stream.gifts but it only supports wish lists

desert light
#

no not that i know of sorry tho!

opaque junco
#

That's alright, I did search around for a while

#

Want a cool alert to pop up if someone buys something from my fiancée and my registry

wraith thicket
#

hi everyone - first time chatter long time lurker, just wanting to ask a question - are all the widgets in widget-share channel for twitch? im trying to find an events list rotator for youtube

frozen pasture
#

Best place to ask!

frozen pasture
opaque junco
snow wolf
#

Good morning

median lotus
#

Hello

valid siren
#

good morning everyone yogevHey

snow wolf
north cape
#

does anyone know why subs arent showing in chat / activity feed even though i can see they got the badge

#

its a 1st time paid sub

#

so you dont have to annouce like resub

#

it also didnt effect the goal

#

its also not shown in db

valid siren
#

someone there can help you out

north cape
#

OK

plucky siren
#

Hey @valid siren. Any update so far?

#

Ticket support hasnt asnwered aswell. And its been over 2 days now.
The campaing starts running out of time :S

sleek ferry
#

Any news on sponsorship support yet? My campaign only has 2 days left and I put a ticket in Saturday for it?

plucky siren
#

@sleek ferry is it the Fortnite one as well?

potent portal
#

Morning, all!

fast otter
#

@plucky siren @sleek ferry Currently the staff are flooded with tickets and it's taking longer than normal to respond.

sleek ferry
plucky siren
#

If they could just extend the timeframe I wouldnt have any problems to wait but

fast otter
#

Continue to complete the campaign and document your progress with screenshots and vods.

plucky siren
#

I cant continue with it

#

None of my viewers is able to use the link and Register for it

#

Thats the whole point.

#

When they try to register it always says that they used there Account within the last 30 days which none of them did

next tiger
#

How do I make a suggestion

valid siren
past shellBOT
#

@next tiger ⤵️

Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

valid siren
plucky siren
#

Let me check ✌️

snow wolf
valid siren
#

dope!

sleek ferry
velvet fog
#

I need a staff to help me with something asap.

fast otter
valid siren
#

if you havent:

past shellBOT
#

Please create a support ticket by filling out the form here: https://streamelements.com/contact This will ensure staff are able to track and resolve your issue in a timely manner.

sleek ferry
valid siren
plucky siren
#

Oh and the fortnite overlay isnt showing up anymore

#

And the streamelements bot isnt posting aswell

#

kinda buggy today

valid siren
valid siren
plucky siren
#

its invisible

fast otter
#

This is not the place for that.

valid siren
#

oh look at that, guess it wasn't in the rules but TovChamp

median lotus
#

reply to the emote, and tell me what it says?⬇️

valid siren
valid siren
plucky siren
#

Oh and it seems like it only tracked 6 minutes of me streaming fortnite

#

even though I was streaming more then 2 hours

velvet fog
past shellBOT
fast otter
fair path
#

this star trek starfleet sponsor requirments is insane or am i doing it wrong. to get the 2nd ship takes hours

ivory zenith
#

I'm just wondering what are the steps to be affiliate for Magic The Gathering..

fast otter
#

The one true music player has finally returned! WinAmp has released a new version after 4 years.

reef cape
#

NEED HELP PLEZ

#

<@&382267076632379392>

snow wolf
#

If you need help with StreamElements ask in the helpdesk channels ⬇️

past shellBOT
#

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

#

@reef cape ⤵️

Please ask your question in one helpdesk channel only. A support volunteer or StreamElements staff member will assist you as soon as they are available. Asking in multiple places will only result in confusion, not faster answers. Thank you for your patience.

snow wolf
#

Hey KeiZar Hey

reef cape
#

I have seven days and he did not find a solution for me. I want to do a screencast to show you the problem

reef cape
ivory zenith
#

how to enable sepay?

median lotus
past shellBOT
#

SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):

Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.

If you meet these criteria and don’t see SE.Pay, let us know.

For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees

velvet acorn
#

hi guys, would like to ask if this the automated message for live stream on twitch?

fast otter
silk flint
#

hey need help I designed an overlay in my streamelements but I want to give it to friend how to do it ?

#

how to export overlay from streamelements ?

ionic bluff
#

does anybody know if theres a way i can get out of a sponsorship because i want to accept a game sponsor that will be more suitable for my viewers

lunar niche
#

Question: If I want to remove channel from my SE account, I have to delete/close the account and start it fresh again right?

I haven't set anything up except my merch store, but that is easy to reestablish. The other accounts don't exist anymore and my merch store panels are not updating to the new username.

Thanks for any help.

past shellBOT
#

@lunar niche ⤵️

There is no easy way to unlink 2 owner-type accounts from each other. The only way is to make a closure request from here: https://streamelements.com/dashboard/account/security

WARNING: In submitting a closure request, all linked channels within the account will be deleted and you will lose all associated data. This includes overlays, custom commands, timers and past data (tips, subs, etc). You can still reconnect with the deleted account, but you are essentially starting fresh.

lunar niche
#

Thanks. I thought so, but wanted to confirm. I'll submit it and then start fresh. Thank you!

muted turret
#

Hi, is there any way to "request" sponsorships?

I "Main" Genshin Impact on my stream, and therefore the Genshin sponsporship Opp would have been perfect - Instead I just have the usual list of RSL Opps that no one wants 😦

fast otter
muted turret
turbid oyster
#

Hello everyone! I have some questions to do with an SE sponsorship, is there anyone here who I could message? Thank you! 🙂

wispy nexus
#

how to multistream?

past shellBOT
#

@turbid oyster ⤵️

If you need help with your campaign or sponsorship please use our form here: https://strms.net/sesp_help Thank you.

turbid oyster
#

Is there a person I can talk to or that's the only way to get help?

fast otter
turbid oyster
#

wow ok thank you!

flat ether
#

Hello, where can I find widgets? I am looking for an event rotator many don't work well, thanks

fiery spear
#

@snow wolfLULW

brisk yoke
#

hello

lunar niche
#

Is there a way to update the "Merch Panels" that are available to download?

The ones from the "Marketing" section of the SE.Merch setup.

past shellBOT
#

@cloud remnant ⤵️

Read and follow our server rules:

  • We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
  • No advertisement or channel promotion, anywhere on the server.
  • No NSFW/NSFL
  • No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

rose horizon
#

can some add me and join vc

fast otter
keen perch
#

Why doesn’t SE send stream reports for all streams? Due to connectivity issues I had a disconnection resulting in a restart of my stream. SE sent me a report for the 2nd very short stream follow up, not the primary 4 hour stream which would be much more valuable.

lunar niche
#

Its always sent me all the reports. Not sure why it didn't send you the initial report.

ruby sentinel
#

Hey I was just wondering if there was a way to connect both YouTube and twitch

tawny jetty
#

How to u turn on channel points

ivory zenith
#

morning all how we doing?

#

up at 4.30am on a friday should be illegal

fast otter
#

11:00pm here and I haven't been to bed yet >.>

ivory zenith
#

oooh lucky!

#

today is gonna be a long day

#

ready for beer o clock though later

fast otter
#

I have work in 7 hours haha, busy being productive because it's finally not 38C outside.

ivory zenith
#

wow thats defo melting weather

fast otter
#

the low at night is 24C. Hurray for desert weather!

ivory zenith
#

at least its the weekend now

fast otter
#

True! I should actually get everything done I need to for once.

ivory zenith
#

ha ha yes you should!

#

dont think i could live in the desert

#

way too hot for me

fast otter
#

It's really hot in July and August, but other than that it's really nice

ivory zenith
#

i would be praying for the winter months

#

but im sure its nice to have consistent good weather though

fast otter
#

There's no real natural disasters which is really nice

#

and work from home means the heat doesn't matter as much

ivory zenith
#

and you have air con i guess lol

#

soooo lucky

fast otter
#

oh, yea, you'd die without it haha

ivory zenith
#

ha ha!

fast otter
#

There was a week it was 41C all week. I left town for somewhere cooler xD

ivory zenith
#

ah we had 40 degrees in the UK not so long ago. was nice!

fast otter
#

It's nice once in a while

#

I'll pass on a full week of it

ivory zenith
#

awesome thank you!! i need it!

zinc prism
#

Hey guys! Quick question..has anyone ever had the email about paid sponsorships and how does it work if you've accepted? I'm super unsure about accepting one, but got an email from streamlabs about them :)

ivory zenith
#

i've never had it ever

#

i just check my streamelements account each day when im in there to see if theres any new opportunities

#

paid sponsorships appear in yoru sponsorships section on the left hand menu bar.

#

i've only had 2 sponsors in the whole 2 years ive used streamelements so they dont come through that often

zinc prism
#

Oh wow! That's fair! Thank you, I've had one come through before, and one offered again but I'm not even sure how it all works. I'm not very good at the tech side of things

ivory zenith
#

if you go into the sponsorship section in streamelements web page when you login you should see it there

#

if you click on more details and set up etc if will give you all the info you need

tiny tartan
#

Anyone know why logging into Elements dashboard doesnt work via FB??

#

@compact tree @past shell

dusky agate
#

Hi everyone, I'm trying to adjust stuff on my obs layout, since I don't stream much I want to change the Controls' layout, so far I removed the studio mode button and virtual camera's, however I can't find the ID of the "Start streaming" button, does anyone know the ID to change its CSS?

#

would also be nice to change the order of the buttons

pseudo hull
past shellBOT
pseudo hull
#

Disregarding that message of course

pseudo hull
#

You have to click the ddiscordinvite ffrom the message first then the link

dusky agate
#

ah i see, ty!

lunar niche
#

Morning all!

Quick question...

Is there a way to update the "Merch Panels" that are available to download? The ones from the "Marketing" section of the SE.Merch setup.

Thanks!

valid siren
#

good morning y'all! yogevHey

#

how's everyone doing this Friday?

#

any streaming plans for the weekend? 👀

valid siren
snow wolf
#

<@&364840891023622144>

fiery spear
#

@valid siren

pseudo hull
#

Handled

blazing plume
#

already yeeted

snow wolf
fiery spear
#

mr dan

snow wolf
#

mr james

fiery spear
#

a little birdie told me you be moving up in the world Kappa