@keen wigeon
#helpdesk-twitch
lament blade
keen wigeon
cant even active it for 1st time
It's ok, we'll create a new one for you.
crude pecanBOT
@lament blade ⤵️
keen wigeon
but this shouldnt be done by my own on the page?>
No, we're the ones who can create a new chat stats page for you. 👍
lament blade
how can i send u a gyazo?
keen wigeon
For what purpose?
keen wigeon
I see you have a 404 error when trying to access your chat stats. I'll fix that for you in about 2 minutes. Is anything not working besides that?
keen wigeon
You can share a screenshot here.
lament blade
cant find that part
keen wigeon
No links please 😖
ebon forum
and theres a link above, but autoredirects me to main dashboard
https://streamelements.com/logout
Try this link, log in again and test those functions.
lament blade
wha t,link? the logout one?>
cant find those functions
thats the problem here
not my session
neon tulip
is there a way to set a custom prefix to streamelements?
lament blade
staff?
ebon forum
staff?
That picture does not look like it displays our functions, where have you found it?
ebon forum
Where exactly please?
ebon forum
This looks like an outdated page from ages ago. Since then our tools changed.
keen wigeon
60ca60f86580ca78d2c4b2ed
Just filling in that I created your chat stats page, so it's up now.
crude pecanBOT
@lament blade, posting suspicious links will result in not being able to post again.
ebon forum
i knew, but i was finding it out for a streamer while i noticed its imposible
This is an outdated article, the current chatstats page does not have those options anymore
solar hedge
my question got buried, so I'll ask again
is there any way to reset follower count to what it is actually/set it to the correct number manually?
crude pecanBOT
@solar hedge ⤵️
agile spruce
Is there any fix for SE alerts being unreliable? Half the time I get no alert at all, even when testing from the overlay edit screen. The other half it either works fine, or is slow
ebon forum
Is there any fix for SE alerts being unreliable? Half the time I get no alert a...
Does that only affects your alerts? Events on the activity feed are stable?
agile spruce
Yes
If I try to resend alerts from the feed, I still have issues, but the actual feed updates fine
ebon forum
If I try to resend alerts from the feed, I still have issues, but the actual fee...
Try to refresh the cache of the browser source in OBS, that should help
agile spruce
I have done that before. It only works for a short amount of time
ebon forum
Then you can be sure that is a local issue with caching, if the browser source is stuck in the cache - this is the way to fix it.
agile spruce
So the fix is to refresh the cache of that source all the time?
ebon forum
So the fix is to refresh the cache of that source all the time?
I would check why exactly that happens and check your OBS Version, if you use OBS.Live or not etc.
Need to find the issue and check what can be done to fix it
agile spruce
Ok, I will try to figure that out. Do you think it's problematic to have 1 alert box being referenced from multiple scenes?
ebon forum
Ok, I will try to figure that out. Do you think it's problematic to have 1 aler...
No this is a normal setup so no need to change that
agile spruce
If I refresh the cache from the source, and try to test by re-sending alerts from my activity feed, the first few events will work, and then alerts just stop happening. I'm waiting until the alert finishes before re-sending the next
ebon forum
If I refresh the cache from the source, and try to test by re-sending alerts fro...
if you send multiple alerts, they will queue up and play after the previous alert is done.
agile spruce
Ok, but shouldn't my test case still work right after refreshing the cache?
ebon forum
Ok, but shouldn't my test case still work right after refreshing the cache?
Yes it should, reset once, fire up a bunch of alerts and test
agile spruce
Ok, I hit the reload overlays button on my activity feed (imported from obs.live) and that seems to have fixed my issue
Follows still seem to be coming in late, but they're coming in at least
neon tulip
is there a way to set a custom prefix to streamelements?
foggy python
Here's a freacking good assistance 
nimble dune
check it now #widget-share message
nimble dune
is there a way to set a custom prefix to streamelements?
Nope
astral spindle
Well it seems to have worked itself out, so thanks for all your help 🙂
barren minnow
Hey guys, trying to configure my multi-raffle for twitch chat, but it only seems to pick one winner, and it's always the first person who enters. Can I find somewhere with all the correct commands to make sure it randomly picks several winners?
placid raptor
the more people that enter the move the percentage changes
barren minnow
But it's a multi raffle, shouldn't it have multiple winners rather than just one?
placid raptor
the number of users who can win scales dynamically from 25% of participants to 5%.
there is no cap on how many can win, essentially.
If more than 200 users enter, 5% of them will win.
and the amount is divided between them
so to test this I'd say have at least 10 people enter the multi raffle and see what are the results you get
but that's the logic behind the module
barren minnow
awesome, thank you
placid raptor
no worries!
barren minnow
is there a way to turn off the running message? or reduce the number of times it shows up?
placid raptor
I believe only amount and duration are configurable in that module's settings
we cannot edit the message or change the intervals
also since you can't go over 3k\6k, if you want a higher amount I believe specifically 100k can be used
barren minnow
Do you think there's scope for it to become more flexible/manageable in future?
placid raptor
perhaps. we're still a pretty young company, we're very interested in making all our core products and features as user friendly as we can
sadly though I can't provide an ETA on anything at the moment since we're still in planning stages
please post about it here - https://strms.net/ideas
as old as the idea board is, we will be referring to it in the future
barren minnow
Will do!
placid raptor
thank you!
tender niche
Is anyone aware of a cap on the points that can be used for the raffle command? !raffle 100000 doesn't work( most of the time, seems hit or miss), nor setting the multiraffle points to 100000 works for me.
placid raptor
for single raffle max is 3k, for multi 6k, and I believe for both you can use the value '100k' specifically
tender niche
so, we got 100K to work twice, out of about 50 attempts.
thanks for the info on the limits, though.
placid raptor
no worries
pallid hinge
can someone update my stats? name change from daggg_ to dagttv
tender niche
so when doing 100K, most cases, it just does 10K.
placid raptor
are you using chrome @tender niche ?
tender niche
placid raptor
can someone update my stats? name change from daggg_ to dagttv
done 🙏
tender niche
brave, so chromium, yes., mirc, chatty
placid raptor
no worries!
placid raptor
brave, so chromium, yes., mirc, chatty
so you mean the 100k is saved in the module but in chat it shows 10k?
tender niche
if the module is set to anything above 5K, it only does 5k.
in chat, I can get it to do anything up to 10K. Occasionally 100K (our goal).
however, most cases, when doing 100K (like in the screen shot) it only does 10K.
placid raptor
could you try setting the max amount to 100k using the module setting in the dashboard, on Chrome specifically?
or alternatively run this command !raffle 100k\100000 60 that should run a multi raffle for 100k that'll end in 60 seconds
you know what, try both please on chrome
let me know what the behavior is
placid raptor
either 100k or 100000
tender niche
placid raptor
do you see different behavior depending on the amount of users joining the raffle?
tender niche
nope.
I mean, it's saying how much it's for prior to anyone joining.
if I do this enough times, I'll finally do 100K.
at least, it's done it twice today.
placid raptor
completely randomly?
tender niche
100% random.
placid raptor
let's try something else
Please part the bot from your dashboard > logout of StreamElements at https://streamelements.com/logout > log in again > re-invite the bot > mod it (make sure it's not muted).
assuming the behavior will be the same afterward
but I want to make sure
after 
is done try to change the module settings maxamount to 100k
then run !raffle
tender niche
rgr. stand by.
placid raptor
placid raptor
unfortunately we don't support multistreaming at the current time
placid raptor
ok. I'll look into it but I can't guarantee an ETA for a bottom line on this.
I'll consult dev on this behavior and update you when I have a next step
if that's critical for you don't be shy to @ me every now and then to ask about it
crude pecanBOT
@tender niche ⤵️
tender niche
<@232145399333257216> ⤵️
Cheers mate. Account ID: 5941e83af18847774b4dfc72
placid raptor
I'm sorry I don't understand
none of our features support multistreaming, and restream.io is a multistreaming service
tender niche
@placid raptor so, this is a channel I manage for the broadcaster (for further insight). I also had him try the same steps as me with the same end results. However, when I tested in MY channel, it worked as intended. However, everything about my setup is stock. Could it be because he changes the command and point names?
placid raptor
what command they changed?
tender niche
it's !chug to enter, and instead of points, it's drinks.
tender niche
Alright, lemme change mine, and see if I have the same issue.
placid raptor
can you change the name back to raffle and add 'chug' as alias?
your way could also be indicative
tender niche
oh oh oh. raffle is stillt he command.. we changed !join to !chug
sly oyster
Hey everyone, not too sure if this is the right channel for this but can anyone help me with an elgato 4k60 pro?
tender niche
wrong server all together mate. I'll msg you the elgato discord link.
sly oyster
thanks man, appreciate it !
tender niche
yyou're most welcome scumzy.
placid raptor
ok in general I can replicate that so I'll follow up with dev about this when we get the chance
and I suggest in the future adding aliases instead of changing command names (even though in our case it's not really related, but it's better practice than changing command names imo)
tender niche
so, tried it on my channel... still works as inteded with the !join command changed to !test
placid raptor
you get it to be 100k?
tender niche
yeah
placid raptor
consistently?
placid raptor
😐
tender niche
right..
Trouble shooting is what I do.. I'm baffled.. hence coming to you good folks for some clarity.
placid raptor
I pinged my guy from dev, there's a chance you might be right about the currency rename but I can't be sure just now
tender niche
alright, I'll rename currency on mine as well.
tender niche
still works.
sorry, getting kid ready for his summer trip, and then college, got momentarily distracted. My apologies.
so the loyalty settings name didn't affect it either.
and 3rd and final test I can think of.. changing up the message test for the starting of the raffle.. still got 100K.
@placid raptor no rush, just remembered you said to ping you.
placid raptor
thank you @tender niche
I've shared this all with dev, I hope that within a few days we'll have a next step
and no need to apologize mate you reply when you can
tender niche
RGR that. My messages are open if I'm needed for any more testing. Thanks again for your time.
placid raptor
no worries, appreciate your help in testing as well! 🙏
worthy minnow
Hello there.
There is a way to add a hyperlink in the bot timers like you do in HTML?
Like:
<a href="random url">Instagram</a>
That way the timer message would not be full of social media links.
scarlet tiger
Hello there.
There is a way to add a hyperlink in the bot timers like you do in...
Not possible.
worthy minnow
Thank you, kind sir. Have a great day. =D.
scarlet tiger
Not supported by Twitch :/
worthy minnow
shame. Would make it cleaner.
warm edge
Any updates on not being to chose our own twitch emotes for Kappagen? We seem to still only be able to chose BTTV or FFZ 😑 😥
dusty hatch
I'm adding items to my store, but when I save the items they disappear, what do I do?
worthy minnow
Ok, I have an other question:
Where do I enable custom messages? XD
scarlet tiger
What do you mean?
worthy minnow
i was looking at the spam filters configs and wanted it to tell the user why he got timed out. But in the bottom of the custom response to the time out, there is this line:
"Timeout message when custom message is enabled"
The problem is, I dont know where can I enable it.
tender niche
@worthy minnow :
agile spruce
Is there a way to have conditionals in commands? For example, I want to have a ban command that will roll a number between 1-100, and have different output depending on the number
worthy minnow
<@!277218783066849290> :
The switch you pointed is activated, but when someone gets a timeout, the bot does not send the custom message.
The way I understood it, is that there is a setting for the custom message and you need to enable it, according to the line right below the custom message box.
tender niche
did you type anything into the message field?
worthy minnow
Of course. XD
tender niche
interesting, outside my ability to direct/help then.
@worthy epoch sorry if it seemed like a dumb question... but you'd be surprised.
worthy minnow
interesting, outside my ability to direct/help then.
"{user}, Cuidado com o uso dos CAPS!"
its all good. Thank you for you help. =D.
shut coral
Hi, Im having trouble streaming league on twitch, but iam able to stream switch games just fine. When I stream League the game plays perfectly but the stream is unstable
gloomy nebula
I cant get anything to work the way i need it too. i set up a camera and a mic get it going, then no picture on stream. i set it to show whats on my screen then my camera doesnt show anything on stream. alot of other problems but too much to type.
tender niche
aha.. @worthy minnow that's not a message to the user, that's a message in the timeout/ban log stating why the user was timedout/banned. YOu can click on the users name and see it in their timeout history.
static zephyr
How do you make the stream starting or ending on twitch
worthy minnow
aha.. <@!277218783066849290> that's not a message to the user, that's a message...
oh... thats useful.
Also I, somehow, made it work. Its just a lil different from what I had in mind:
"streamelements colocou loktod_ em espera por 10 segundos. Motivo: Link duvidoso. ( ͡° ͜ʖ ͡°)."
The only doubt is that the custom named bot will also do it.
And thank you for the info, man! Appreciate it.
tender niche
Yessir. Have a great day. o7
worthy minnow
thank you! likewise, man!
bold swan
It's qescion for support can I have the qescion for smn? about DiscordChannel?
placid raptor
Hi, Im having trouble streaming league on twitch, but iam able to stream switch ...
it happens to you only with LOL? 
placid raptor
I cant get anything to work the way i need it too. i set up a camera and a mic g...
maybe breaking it down to a step by step can help
if it's regarding our system in specific -
Please feel free to refer to the following set of articles for great information on the getting started process - https://strms.net/getting-started
it could also be completely unrelated, so maybe you can use the process in those articles to pinpoint what you want to focus on first
and consult us, of course
placid raptor
How do you make the stream starting or ending on twitch
what do you mean by that exactly?
if it's not related to twitch specifically or streaming in general, please ask in #general-chat @bold swan
bold swan
Ok
shut coral
So my specific part is that the game capture does not work when streaming league client
in obs i have window capture for the league exe and the game capture for the client but the game capture is black
I fixed the bitrate issue but the gam capture is not working
Heres a screen shot
ionic kelp
shut coral
I did that and how can I configure the scene switcher?
Wait I figured out how to switch scenes but game capture is still a balck screenm
wait
nvm
nimble drift
Hello, where can I get help with my Chat Stats page? I'm getting the 404 error. It may have been under an Old user name of Banzai5150, but it should be under ObsoletePaper now. Thank you in advance!
kind palm
Hi I have been attempting to stream ark with no succes using streamlabs upgraged my hdardware & still nothing i"m switching over to try with streamelements & am wondering if you have ay setting recommednations for a game like ARK
stable orbit
it won't let me put the bot in my twich I don't get the commands or anything
vestal plover
I accidentally closed the chat screen on my obs, how do I get it back?: never mind i found it 😅
jovial wyvern
Hello, I am unable to find my Twitch Emotes in the KappaGen "Emotesplosion" section. Heard there was a bug on this...
drowsy egret
Hello, I am unable to find my Twitch Emotes in the KappaGen "Emotesplosion" sect...
yeah, its still being looked into 
jovial wyvern
yeah, its still being looked into <:Sadge:834080876182110208>
awe man, no worries. thanks for the prompt response
dense moat
question about sponsorship. Someone pls
crude pecanBOT
@dense moat ⤵️
drowsy egret
i cant edit my sources
you mean in the overlay editor?
lament blade
i think
drowsy egret
sub emotes are not available atm, devs are working on it
sacred coral
does anyone know if you can make a command to where it counts time so i want to make it where the amount of hours i have on a game and it counts up as i stream?
drowsy egret
does anyone know if you can make a command to where it counts time so i want to ...
you'd have to find an external api that can do this since there's no native way of achieving that, try asking in #dev-chat and see if someone can help you with that
lament blade
im not using chrome
drowsy egret
im not using chrome
try using chrome
sacred coral
@drowsy egret thanks for letting me know 
lament blade
all that happened was that it isnt showing me way to change souces
drowsy egret
can't give you an estimate, it might take some time
night swift
Recently got a follow and sub alert made in mov I want to keep the transparent background and upload to streamelements but it doesnt accept mov. How can I fix that and keep transparent?
drowsy egret
Recently got a follow and sub alert made in mov I want to keep the transparent b...
you can use webm instead
night swift
And that will not mess with the transparency?
frosty wharf
Hello all! I'm not sure where to ask this, so I'll ask here.
I'm creating a custom overlay on SE, and I found a nice tipping sound in another pre-made overlay. Is there a way for me to copy/download that sound file to upload into my custom overlay?
drowsy egret
Hello all! I'm not sure where to ask this, so I'll ask here.
I'm creating a cus...
it depends, which pre-made overlay is this?
stray violet
frosty wharf
it depends, which pre-made overlay is this?
The JLA one. The file is called "HBO_Alert_sound.mp3", and it fits perfectly with the animation I want to use in my overlay. But I only want to use those for cheers and tips over 1000 bits, so I can't just customise that overlay. I tried googling it, to no result.
frosty solar
Hello guys so uh when I try an add my overlay to obs it only has a part of it showing and im not sure how to show all of it
drowsy egret
The JLA one. The file is called "HBO_Alert_sound.mp3", and it fits perfectly wit...
I'm not sure if you're allowed to take this sound effect out of the overlay
crude pecanBOT
@frosty solar ⤵️
frosty wharf
I'm not sure if you're allowed to take this sound effect out of the overlay
I mean, I've lookes at a few different overlays, and I can't take from any.
glass sluice
Hi all. Who do I poke to help me merge accounts?
When I added in my YouTube it put it into a new account which I didn't want but it's not a simple thing to get accounts closed.
drowsy egret
I mean, I've lookes at a few different overlays, and I can't take from any.
I was looking into it and there's no easy way of doing it
drowsy egret
Hi all. Who do I poke to help me merge accounts?
I can help you with that
frosty wharf
I was looking into it and there's no easy way of doing it
Is there a hard way?
crude pecanBOT
@glass sluice ⤵️
glass sluice
Ok. I'll put in the tokens and send it over.
One has a YouTube already linked but I wanted to detach it but it seems there's no easy way to log out.
It'd be SUPER cool if we got more account management to do it ourselves.
drowsy egret
Is there a hard way?
I'll ask 😄
glass sluice
Is there a way to just close down an account to avoid faff?
It's a simple case of just killing one off and detaching YouTube from the one I want to keep.
drowsy egret
Is there a way to just close down an account to avoid faff?
we can request the deletion of the account but thats not an automatic process, it will still take a few days or even more in some cases
glass sluice
:/
Well I sent the contact form with the JWT info on it so perhaps that'll sort the issue anyway.
drowsy egret
Well I sent the contact form with the JWT info on it so perhaps that'll sort the...
accounts were merged
harsh plaza
Heyo, I think I've seen issues reported on this recently but wanted to check in. TTS not working? For me specifically with Cheers and Tips. Subs TTS works fine. I've seen some say it works with some voices? Any update on fixes?
drowsy egret
Rest in peace overlays. You will be missed.
what overlays? your overlays will be kept in the platform that you had em
you can copy them over to your merged account
glass sluice
Haha. Ignore me. Confirmed bellend.
You are correct 🙂
How do I get it to forget one of the YouTubes though?
That's the million dollar question 🙂
frosty wharf
I'll ask 😄
Any luck?
buoyant lantern
i'm really sorry i'm such a noob at this ... i have my link for my overlay made on the web dashboard of S.E. but where do i put it ?? :S
frosty wharf
What recording platform are you using?
tribal beacon
so does kappagen no longer support twitch basic emotes? the only categories i get for emotesplosions are BTTV and FFZ.
frosty wharf
I checked and using these assets for other overlays is not allowed
Damn, no problem. Guess I'll try to find something similar.
crude pecanBOT
@buoyant lantern, posting suspicious links will result in not being able to post again.
frosty wharf
i'm really sorry i'm such a noob at this ... i have my link for my overlay made ...
What recording platform are you using?
tiny jewel
Hello there! I tried checking my chat stats and got a 404 error. Never changed my screen name. Looks like this is the place to get that fixed. Account ID 60187c397c89e27210c6bcc7. Thank you!
crude pecanBOT
@buoyant lantern ⤵️
drowsy egret
Hello there! I tried checking my chat stats and got a 404 error. Never changed m...
I created a chat stats page for you
tiny jewel
I created a chat stats page for you
Thank you 🙂
lilac raven
Hey I'm currently using OBS Studio on Twitch and whenever I go live, it doesn't show my follow alerts that are from Streamlabs and I've been searching for months figuring out how to fix this issue. When it does show up on my stream it goes by like a millisecond and no one can see the alert I uploaded at all... I also have another problem where my raids/hosts don't show up until like 5-10 minutes later in my stream... I've done everything I can, restarted OBS, reuploaded the alert box with widget URL, and nothing still works... could someone help me out?
frosty solar
Does anyone know how to change the follower goal to the right amount of followers I have
crude pecanBOT
@frosty solar ⤵️
drowsy egret
Hey I'm currently using OBS Studio on Twitch and whenever I go live, it doesn't ...
you mean streamelements for the follow alerts? as for the hosts question, see the following bot response
crude pecanBOT
@lilac raven ⤵️
meager monolith
Hey all!
I had a viewer earlier that tried to send a message in all caps… the StreamElements bot/mod caught it, and muted the viewer for 30 seconds which was fine
But it deleted their entire message history, almost as if they’d been banned! Is there a way to set it to only delete the offending message?
drowsy egret
Hey all!
I had a viewer earlier that tried to send a message in all caps… the S...
there's no option to just delete the message, it will only timeout the user and that will always get rid of their message history
meager monolith
there's no option to just delete the message, it will only timeout the user and ...
Oh gotcha, so removing the time out will solve that?
drowsy egret
Oh gotcha, so removing the time out will solve that?
yeah, you can disable the spam filter but the message wont be deleted
meager monolith
I’ll do that haha. I don’t have a lot of viewers yet and it freaked them out lol
thank you!
shut coral
My bit rate is slow when streaming league of legends
crude pecanBOT
@shut coral ⤵️
drowsy egret
then it could also be that your encoding is being overloaded, try lowering the settings a bit to reduce gpu/cpu usage
limiting ingame fps can also help
shut coral
The settings in my game right?
drowsy egret
The settings in my game right?
obs settings
drowsy egret
you can switch output to 1280x720 instead, that should make a huge difference
shut coral
I switched it but it’s still black screen and not doing it:(
It’s like lagging and pausing
On my lol client
sinful fiber
I've been trying to get SLOBS streamlabs OBS to import the settings or at least the scenes and sources but it won't do it... extension didn't work, trying from the website didn't work, and the app itself didn't work even when turning it off and on again
ruby trellis
How do I use streamelements and stream from PS4?
drowsy egret
I've been trying to get SLOBS streamlabs OBS to import the settings or at least ...
for the extension to work you need to be logged in both streamelements and streamlabs
crude pecanBOT
@ruby trellis ⤵️
sinful fiber
for the extension to work you need to be logged in both streamelements and strea...
I'll try that now
hard beacon
hi support ^^ i have change name from jimbiker_twitch to jim_gam3r and now have no data chat counter on streamelements leaderboard
ruby trellis
Can I still stream from PS4 but just use stream elements for chat purposes, just not overlays?
sinful fiber
ok that worked so how do I get the "scenes" to copy over to streamelements?
in my SLOBS scenes I have a break screen with an image and music... problem is I don't know where those files are on my PC so I was hoping streamelements could just copy it
drowsy egret
hi support ^^ i have change name from jimbiker_twitch to jim_gam3r and now have ...
should be fixed now
drowsy egret
Can I still stream from PS4 but just use stream elements for chat purposes, just...
you sure can, just make the bot join your chat and customize your commands/timers
hard beacon
realy thanks @drowsy egret ^^
drowsy egret
in my SLOBS scenes I have a break screen with an image and music... problem is I...
you can try the obs import menu
sinful fiber
I've tried that and it keeps failing
drowsy egret
I've tried that and it keeps failing
can you show me what the error says?
sinful fiber
fervent matrix
is kappagen emotes down right now?
sinful fiber
ebon fulcrum
I turned off, and saved after I turned off, the "Announce Action" setting for TTS and the TTS still read all of this out. I am not sure if I am missing something but, I just wanted accompanied messages the to be read in TTS, not the action.
drowsy egret
can you grab these folders/files and email them to me?
%appdata%\slobs-client\Overlays
%appdata%\slobs-client\SceneCollections
%appdata%\slobs-client\SceneConfigs
%appdata%\slobs-client\Streamlabels
%appdata%\slobs-client\basic.ini
%appdata%\slobs-client\global.ini
I'll be able to forward this to the dev team and see if we can help you with that issue
drowsy egret
manually look for that folder
sudden merlin
I'm currently having issues with my tts partially not working ( It works for some alerts, but not all ) . I have seen recommendations to trying different voices, but unfortunately it didn't work for me. Is there anything I could try and do to get it to work?
drowsy egret
I'm currently having issues with my tts partially not working ( It works for som...
check which alerts work and use those voices in the ones that dont work, make sure you apply that to the alert variations
vivid mural
i use to stream facebook. now i am switched to twitch. I am trying to start stream but it keeps popping up facebook live. I log in as twitch and in the setting coneected to twitch...
crude pecanBOT
@vivid mural ⤵️
sinful fiber
can you grab these folders/files and email them to me?
%appdata%\slobs-client\O...
what's your email so I can do that? just DM me
drowsy egret
what's your email so I can do that? just DM me
done
empty silo
For the past couple weeks it seems like my StreamElements Bot in chat does not work for announcing follows, subs, activating commands, etc when I am live through OBS. However, as soon as I go offline, and type !commands or any other command I have setup, it seems to work. Any advice/guidance would be appreciated! (I have tried removing the bot, muting the bot, and bringing it back into the channel with 0 success).
vivid mural
<@797715889004871701> ⤵️
do i log back in under twitch or set one up?
drowsy egret
do i log back in under twitch or set one up?
use your twitch account
sudden merlin
check which alerts work and use those voices in the ones that dont work, make su...
Unfortunately I cant seem to find any variations that work for specifically cheers and tips, do you have any recommendations?
drowsy egret
Unfortunately I cant seem to find any variations that work for specifically chee...
the TTS voice that works for other alerts should also work for cheers and tips
vivid mural
when i try to input a custom image and place the wording on top the wording doesnt show up? I am using a PNG in the alert section
harsh plaza
I'm having the same problem @sudden merlin Brian works for subs tts (haven't tried others because he works there and don't want to lose it) but no voices work for cheers & tips. I don't know what to do
sinful fiber
email sent
drowsy egret
email sent
got it, I'll forward it to the devs and get back to you once we have more info on that
drowsy egret
I'm having the same problem <@!336302764919488515> Brian works for subs tts (hav...
brian doesnt work for cheers and tips? did you check the alert variations to make sure brian is also selected there?
harsh plaza
brian doesnt work for cheers and tips? did you check the alert variations to mak...
Let me check - it worked before but stopped recently. One sec
harsh plaza
brian doesnt work for cheers and tips? did you check the alert variations to mak...
Oooooh okay so each variation I need to enable tts individually! Got it! Thank you so much!! Is there any way to just enable all or something or just need to do each separately?
@sudden merlin ^^^ this worked for me
vivid mural
use your twitch account
thank you that worked. I am also having trouble with the alerts. the wording of the notifications dont appear on top of the custom image i select. is there a certain format i need for the format. I am using a PNG file
drowsy egret
thank you that worked. I am also having trouble with the alerts. the wording of ...
that format should be fine, just make sure the image is correctly cropped
vivid mural
that format should be fine, just make sure the image is correctly cropped
is there a certain resolution it wants.
drowsy egret
is there a certain resolution it wants.
shouldn't matter, I can take a look at your overlays if you want
crude pecanBOT
@vivid mural ⤵️
vivid mural
shouldn't matter, I can take a look at your overlays if you want
i just started. i am trying to transfer my stuff from streamlabs manually
vivid mural
<@797715889004871701> ⤵️
60d28a1c87faded58a1c2812
drowsy egret
60d28a1c87faded58a1c2812
I believe your alertbox canvas is too small, expand it to the whole screen so make it 1920x1080 in the editor
you can do that in the position, size and style menu at the left side
vivid mural
I believe your alertbox canvas is too small, expand it to the whole screen so ma...
wont that take over my screen when I am playing a game and viewers are watching
vivid mural
you can create a separate overlay for just the alerts
still can't see the words
drowsy egret
still can't see the words
can you save changes so I can see what you have so far?
vivid mural
can you save changes so I can see what you have so far?
yes
vivid mural
change the layout to column, that should fix it
can i not have the text go on top of the image
drowsy egret
can i not have the text go on top of the image
you can, but you will need to adjust the size of the image
vivid mural
you can, but you will need to adjust the size of the image
is there a certain size it should be
drowsy egret
is there a certain size it should be
try something like 600x600 and go from there
vivid mural
try something like 600x600 and go from there
i did 400 and dont see the text. i also saved it so you can see
drowsy egret
i did 400 and dont see the text. i also saved it so you can see
play with the margin in the advanced text settings
a top margin of 150 should do the trick
vivid mural
play with the margin in the advanced text settings
bam your awesome. thank you. so if i want to make this my layout when online playing how to i add this to stream elements. I copy the URL correct.
drowsy egret
bam your awesome. thank you. so if i want to make this my layout when online pla...
yeah, you copy the URL and add it as a 1920x1080 browser source
vivid mural
yeah, you copy the URL and add it as a 1920x1080 browser source
okay thank you. would you add anything else for the online part??
drowsy egret
okay thank you. would you add anything else for the online part??
what do you mean?
vivid mural
what do you mean?
like anything else other than the alerts and my logo. are there any other widgets you recommend on the screen.
dusty saffron
hello got a little problem i cant choose my emotes for the kappagen because they are not listed help
drowsy egret
like anything else other than the alerts and my logo. are there any other widget...
oh, you can add labels if you want, like latest subscriber and all that
vivid mural
oh, you can add labels if you want, like latest subscriber and all that
where do i find those
drowsy egret
hello got a little problem i cant choose my emotes for the kappagen because they...
those emotes are not working at the moment, devs are working on getting that fixed
drowsy egret
where do i find those
click the blue plus sign, go to labels and choose the one you want
dusty saffron
those emotes are not working at the moment, devs are working on getting that fix...
allright thank u very much
vivid mural
click the blue plus sign, go to labels and choose the one you want
do yall have a facebook, instagram image widget like streamlabs had a thing called social
drowsy egret
do yall have a facebook, instagram image widget like streamlabs had a thing call...
go to the themes gallery menu, you'll find a social media rotator widget that you can add to your overlays
lament blade
hi how come the !raffle command is limited to 6,000 points? is there any way to change that?
zenith widget
hi how come the !raffle command is limited to 6,000 points? is there any way to ...
https://streamelements.com/dashboard/bot-modules -> Raffle model
frosty panther
hello can anyone help or teach me how to change TTS for Twitch Channel Rewards Alert
lament blade
Are we referring to channel points or to loyalty points?
frosty panther
for Twitch channel reward widget can someone help add more TTS voice option on overlay
lament blade
channel rewards seem to be native to twitch, not StreamElements related, right?
frosty panther
I notice when I try to edit TTS in Twitch Channel Rewards Alert by LX there is no other voice option I want to use other TTS voice if possible
lament blade
Oh
frosty panther
i mean the Twitch Channel Rewards Alert by LX overlay there is only 1 TTS voice I would like to use other TTS voice if possible thanks
lament blade
yup, gotcha
frosty panther
thank you very much
lament blade
is OnlineToyStore your username?
frosty panther
yes
lament blade
had to gt a closer look at the widget
it looks like the tts voice will change if you change the langugae indicated there
but I'm not 100% sure, I'll ask the guy who made it
you can experiment with it as well, try changing 'en' to 'dk' or 'de' or 'sp' or 'fr' and see if it changes the tts voice
frosty panther
ok thank very much for answering me I will experiment on language thanks again
I have also suggestion for stream element stream store is it possible to add tip option when redeeming item to stream store so they can pick if they want to redeem using loyalty points or they can just tip to redeem faster?
thank you and more power to stream elements
crude pecanBOT
frosty panther
thanks will post it there
topaz coral
I'm trying to set up my alerts and i can't seem to center, its always on the side (look at pic Below) i have tried everything to fix it but i can't
crude pecanBOT
@topaz coral ⤵️
topaz coral
Thank you so much
lyric sluice
got exact same problem
lament blade
try reloading your overlays through the activity feed
vivid stratus
hi, I have a problem with alerts. in practice when I create mine as soon as I click on save and I try to start them they are not saved and only the default ones remain. how can I do? Hope you have a good day
lament blade
hi, I have a problem with alerts. in practice when I create mine as soon as I c...
try deleting some variations, that should fix it
vivid stratus
I tried to do that but nothing had been changed
lament blade
I changed my name and my chatstats reset to a 0 on a twitch channel 
are you a viewer or a streamer?
viewer
unfortunately, as a viewer, we're unable to update or rename your stats
ah I see 
pliant hatch
Hai, i changed the image for sub alerts, but it is not showing on the screen. Only thing i see is the default one.
tips and follow alerts are changed only the sub alert won't.
twin sentinel
Have you made sure you also edited the sub alert variations in the sub event in the alertbox widget in the overlay editor?
pliant hatch
Benno thanks! Rookie streamer mistake.😅
tough hound
Hello,
I'm trying to use NDI to pass everything on my laptop to stream with it, but the video I get on the laptop have some small (but very disturbing...) stuttering.
I've tried both the NDI OBS plugin and NDI Tools directly installed, but both have the same problem (NDI Tools have slightly less stuttering, but still present).
Network looks fine as I have all cat6 cables and all the ports are 1gb speed.
Anyone have ideas about what I should do?
lament blade
try reducing the resolution, maybe you're running a bit too heavy for the laptop
magic lynx
Hey guys, I gifted @verbal olive a sub but I do not see my channel's emotes in the Kappagen settings... is there something I can do to refresH/
pulsar marlin
Hello, i am hoping for some help
for some reason, the host alert doesn't play in OBS for me, but it plays just fine as a test alert
crude pecanBOT
@pulsar marlin ⤵️
tough hound
try reducing the resolution, maybe you're running a bit too heavy for the laptop
even if the laptop is not even streaming? I mean, I already see the stuttering in the preview in OBS
lament blade
could be, yes
tough hound
I'll try it and see ty 🙂
pulsar marlin
<@78062366620651520> ⤵️
Really, when did this happen? :/
rare wharf
Hello ! I'm having trouble on my stream today. Streamelements no longer work (no more alerts, no more chat ...) and the bot (moderator) is noted as inactive. Any idea of the origin of the problem?
lament blade
Hello ! I'm having trouble on my stream today. Streamelements no longer work (no...
have you recently changed your name?
rare wharf
have you recently changed your name?
Yes ! 😬
pulsar marlin
this is an idiot question probably
but how does someone thats currently streaming host someone....
lament blade
part the bot from your channel through our dashboard
log out of the website
log back in
add the bot
mod the bot
@rare wharf
lament blade
but how does someone thats currently streaming host someone....
that should be done through twitch
rare wharf
part the bot from your channel through our dashboard
log out of the website
log ...
Thank you verry much !!
pulsar marlin
that i get, but the way its described above, i'll never see host alerts again...
lament blade
you'll see them as long as you're getting hosted by someone with more than 1 viewer
pulsar marlin
what if they're currently offline?
lament blade
nope, those don't work with us
pulsar marlin
again, im confused. if someone is not currently streaming theyre regarded as offline, no?
so if an oflline host doesnt show, then no host alerts would ever show now...
lament blade
the exact phrasing is as follows:
Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:
- All hosts coming from an online channel with at least 1+ viewer
- Auto host events with at least 1 viewer - only from a channel that just went offline
Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
pulsar marlin
thats disappointing....i just spent days setting up streamlabs obs and its basically broken
so theres no way around it if someone thats just not streaming right now wants to host me
magic lynx
At the moment I do not see my channel emotes or Twitch global emotes in Kappagen emote selector, only BTTV and FFZ emotes. Any idea why?
ionic kelp
Known issue being worked on.
magic lynx
Known issue being worked on.
Oh okay, thank you!
manic meadow
wehen i change scene immediately stop streaming and i got this
rare wharf
part the bot from your channel through our dashboard
log out of the website
log ...
Sorry but I have one last problem ... Everything works again following this manipulation except the kappagen during alerts. I tried to remove it from the overlay and put it back but it doesn't work when I test the alerts
lament blade
does it not work at all, or specific aspects of it?
rare wharf
Not at all and on no stage
potent garden
hello
warm edge
Still no official word on fixing the fact some of us arent able to chose our own emotes for Kappagen?! They simply arent there to choose anymore...
twin sentinel
Afaik StreamElements is aware of that issue and looking into it. No ETA on a fix.
pulsar marlin
@lament blade can I ask when the twitch api changes happened? it seems a recent thing?
ionic kelp
That has been for a while.
pulsar marlin
I see
ionic kelp
placid raptor
and if you don't mind deleting the long message after pasting it there, since it's not related to this helpdesk @light basin 🙏
light basin
Ok I will sorry
placid raptor
thank you!
warped igloo
heyy, sorry to bother but my i've recently added some sounds to my alerts but now they're not working(?) i dont exactly know why and was tlod that coming here was the best thing to do
ornate linden
hey guys one question is that an only english support or maby german ??
feral narwhal
#🇩🇪︱deutsch
ornate linden
perfekt ich bräuchte mal hilfe mit obs kombination und stream elements
feral narwhal
Click that and it will take you to the german help section
ornate linden
ahh oaky sry
tender niche
@placid raptor Just an update for you.. today it* has got worse. LUL
ocean gate
Bot repeating messages
Have you got the activity feed open in another browser? I’ve found that can cause double messages
ocean gate
Stubbed your toe? 
ionic kelp
No but you actually reminded me of another thing.
ocean gate
… glad I could help? 
ionic kelp
I actually think you're right on the head with the issue.
ocean gate
It’s happened to me before, and that’s the only thing I could find causing it
Guessing that since the activity feed needs to be active for custom bot name to work, that there’s some relationship between multiple open tabs and messages. Never tested it with more than two though, so dunno if number of dupes matches the number of instances
tight nimbus
Have you got the activity feed open in another browser? I’ve found that can caus...
Imma ask the streamer thanks for your help doe 
tight nimbus
Have you got the activity feed open in another browser? I’ve found that can caus...
He doesn't...
crude pecanBOT
@lime wadi, posting suspicious links will result in not being able to post again.
ocean gate
He doesn't...
Does anyone else have access to their StreamElements account, like through the shared access setting for bot moderators/editors? That might affect it too
tight nimbus
Does anyone else have access to their StreamElements account, like through the s...
Yes I do..
But it's not logged in or opened
Nvm, it seems to be fixed. Though he didn't close anything.. thanks for the help!
echo pecan
Hi guys, is there any way to sent a whisper to user with item he bought in streamelements store?
ionic kelp
There is not.
vivid mural
i need to add my Mod to my Stream Elements and give her admin permission.... How do i do this?
crude pecanBOT
ionic kelp
Click the image to show what you can do permission wise. Then do this.
crude pecanBOT
vivid mural
Click the image to show what you can do permission wise. Then do this.
I gave her a link and it sent her to her own dashboard. She is a twitch mod for someone else too
ionic kelp
That's intentional. As long as your channel appears in the same place in the top left then it was properly added.
thick tendon
hi my chat stats says 404 - Page Not Found . my twitch is /llkarmail
magic forge
hi! wasn't sure where to ask this, but is everyone meant to have a sponsorships tab? because my account doesn't have one on the steamelements website
placid raptor
not everyone, no @magic forge
placid raptor
hi my chat stats says 404 - Page Not Found . my twitch is /llkarmail
have you changed names recently?
thick tendon
@placid raptor i changed name but that was even before using elements . i was /iiichuckyiii
placid raptor
<@!360074950838714368> i changed name but that was even before using elements . ...
if you didn't have SE before it doesn't really matter. I can create a fresh page for llkarmail - does that work?
placid raptor
no emoticons only standard
sadly still no fix on that issue with sub emotes in kappagen
sacred narwhal
@placid raptor other streamers that work fine kappagen why ?
placid raptor
I have no idea what's common to the users experiencing the issue. I personally also saw that issue in my account last time I checked
sacred narwhal
ok thx for support @placid raptor
placid raptor
no worries!
thick tendon
if you didn't have SE before it doesn't really matter. I can create a fresh page...
i'm okay with that 🙂
placid raptor
i'm okay with that 🙂
done!
edgy geyser
i seem to be having an issues the past 3 days where OBS.Live cannot connect to twitch's irc chat server
Is this common right now?
Moving this question to #helpdesk-selive, apologies.
blissful bobcat
is it possible to use stream elements on obs streamlabs or is it only for the original obs
shut coral
I’m having trouble streaming pc games, so far I tried changing output to 1280, tried lowering in game graphics settings
feral narwhal
danii sweeps in with the commands
blissful bobcat
is there a streamlabs obs plug in?
feral narwhal
Not that I know of as they have Streamlabs obs
halcyon path
Hello! I'm having a lot of trouble with the media request widget. Honestly I think it's like hacked or broken but I'm not sure how that would be possible? When people send in media request videos, it keeps showing the same video against TOS over and over (a video they did not request).
drowsy egret
@steel python dont ping random staff members please
steel python
<@!484115931547697154> dont ping random staff members please
yeah sorry I'm just having a problem and we gotta stream in 20 mins and want to get something figured out
drowsy egret
yeah sorry I'm just having a problem and we gotta stream in 20 mins and want to ...
post your question and a staff or volunteer will help you
steel python
Hello! I'm having a lot of trouble with the media request widget. Honestly I think it's like hacked or broken but I'm not sure how that would be possible? When people send in media request videos, it keeps showing the same video against TOS over and over (a video they did not request).
drowsy egret
Hello! I'm having a lot of trouble with the media request widget. Honestly I thi...
check your default playlist, it might be added there
steel python
check your default playlist, it might be added there
we got it figured out, thanks and sorry for the pings lol
crude pecanBOT
@lament blade, posting suspicious links will result in not being able to post again.
gloomy nest
ever since I updated i lost the function to change the title for my streams in obs live
novel locust
does SE have a sub-a-thon option/tool that uses subs, bits, and donations??
drowsy egret
does SE have a sub-a-thon option/tool that uses subs, bits, and donations??
yeah, you can add it to your overlays using this link: https://strms.net/stream_marathon-by_lx
drowsy egret
ever since I updated i lost the function to change the title for my streams in o...
add the stream information dock back to your obs from view > docks
novel locust
wow thanks that was fast
gloomy nest
add the stream information dock back to your obs from view > docks
i don't see stream information
drowsy egret
i don't see stream information
relog your twitch account at obs settings > stream
harsh cypress
im very confused as to why whenever i try to stream on twitch, it automatically stops the stream after a short time. (my internet is fine and it doesnt complain)
crude pecanBOT
@harsh cypress ⤵️
rustic lynx
Hi I just recently changed my name on twitch and now my commands don't work. I thought if I removed my old account name from User management and put in my new one it would help. but I can't set it to channel owner role just super mod and it still didn't work.
crude pecanBOT
@rustic lynx ⤵️
rustic lynx
okay thank you. Old: mmmkhayyy New: Khaykashi
foggy heart
okay thank you. Old: mmmkhayyy New: Khaykashi
I've moved your chat stats over!
rustic lynx
I've moved your chat stats over!
thanks so much
foggy heart
thanks so much
Let me know if the bot still isn't responding to comments and we can take a look
rustic lynx
Let me know if the bot still isn't responding to comments and we can take a look
I just tested it and it worked!
foggy heart
I just tested it and it worked!
Perfect!
stuck wren
yo, is there a variable to show the person at the top of the points leaderboard? like ${touser} but for top points for example ${topleaderboard}
vapid sundial
Is the bot down?
foggy heart
yo, is there a variable to show the person at the top of the points leaderboard?...
${user.points_rank} shows the rank of the user, so using that may get what you want
foggy heart
Is the bot down?
Any particular issue you're facing?
vapid sundial
Any particular issue you're facing?
None of my commands are working. I switched from my names bot and streamelements standard bot, nothings working
foggy heart
None of my commands are working. I switched from my names bot and streamelements...
Are you using a custom name bot or just the normal bot through the online dashboard?
vapid sundial
Are you using a custom name bot or just the normal bot through the online dashbo...
Costume!
But I tried switching back to normal, to see if that was the problem. But it didn't work
crude pecanBOT
@vapid sundial ⤵️
foggy heart
Try those steps just to be sure, and let us know if it doesn't work still
stuck wren
${user.points_rank} shows the rank of the user, so using that may get what you w...
not quite... because what i want is it to show who is top of the leaderboard, so maybe at the start of a stream user steve101 is top with 50 points but then 30 mins later alex9 subscribes and puts him on 100 points, a command with a variable will be executed a the start of a stream and streamelements will respond with something like "The person at the top of the leaderboard is ${topleaderboard} <- (That would show the name of steve101), and say the command is executed 30 mins later it would say "The person at the top of the leaderboard is ${topleaderboard} (that would show the name of alex9), hopefully this makes sense!
vapid sundial
Try those steps just to be sure, and let us know if it doesn't work still
I've already done this
I have the bot with the lower cases'
it's up and running again!
stuck wren
not quite... because what i want is it to show who is top of the leaderboard, so...
if not consider it a suggestion 😄 im sure if not, i will probably be able to code it 😄
foggy heart
not quite... because what i want is it to show who is top of the leaderboard, so...
Don't know if something like that exists quite yet. I'd check the developers channel to see if there is something they know about
stuck wren
Don't know if something like that exists quite yet. I'd check the developers cha...
thanks for your help man
stuck wren
Don't know if something like that exists quite yet. I'd check the developers cha...
one more question is there a way to make our own variables?
limpid flume
I'm not sure if this goes here but I'm trying to give somebody full access to my channel yet when they go under "Channels I manage" they see my channel and "full access" yet they cannot click it or access it
Is it because of the UI update maybe?
foggy heart
I'm not sure if this goes here but I'm trying to give somebody full access to my...
You and the other user may need to log out and back in. You may also need to re-invite them if the log out/in doesn't help
stuck wren
one more question is there a way to make our own variables?
googled it found something that could be helpful no worries
lament blade
Hey guys, I wonder if someone could help me. I cant seem to access my chatstat. I was advised that it might due to me changing my names? Ive seen people on reddit come in here to get it sorted on the backend?
crude pecanBOT
@lament blade ⤵️
lament blade
<@456226577798135808> ⤵️
Thanks. Done this.
Old Name: MisterRustie
New Name: MrRustyy_
frosty steppe
Hello! I'm trying to put in a follow goal widget, but the number showing on the widget is significantly higher than what my actual follower count is. Is there a way to fix this?
crude pecanBOT
@frosty steppe ⤵️
gloomy nest
I don't see an option for my sub emotes for the kappagen explosion
sour surge
Hello! I want to disconnect streamelements from my twitch and delete account. How cant I do it?
patent kelp
Hello! My friend is an affliliate and is trying to access her emotes for the overlay, but the only ones visible are the BBTV and FFZ global emotes. Even the basic Twitch ones are gone. She's trying to do the Emotesplosion overlay, and it was working fine previously.
foggy heart
Hello! I want to disconnect streamelements from my twitch and delete account. Ho...
You can close your account through the security tab in the dashboard. Do note, this will delete all accounts and data tied to it.
cobalt tapir
Is there a way to ban someone from donating to a channel?
foggy heart
Hello! My friend is an affliliate and is trying to access her emotes for the ove...
Have you tried running !emotes update in chat?
patent kelp
Have you tried running !emotes update in chat?
Gonna try that and get back to you
Just tried it but had no results
The emotes dissapeared after the last StreamElements update and reverting has not fixed the issue
sour surge
You can close your account through the security tab in the dashboard. Do note, t...
I get this message when I try to delete account
foggy heart
I get this message when I try to delete account
Send an email to support@streamelements.com with the following:
Username:
Email:
Account ID:
JWT Token:
Reason for closure:
Error when using the closure form:
spare plaza
Hi! 
I recently found the ${user.lastmessage} variable, but is there one for the first? I really want to know and my friend really likes to chat so i can't exactly scroll up... any way to do this?
hard topaz
Is there a way for the streamelements bot to respond to a channel points reward with a command? Such as a timeout?
Where is this option? I cant find it :(
foggy heart
Is there a way for the streamelements bot to respond to a channel points reward ...
There is no integration for the channel points and our system
sour surge
Send an email to `support@streamelements.com `with the following:
Username:
Ema...
Where I can find my ID and JWT token?
hard topaz
Would you happen to know the answer to my other problem mrTraffy or anyone
hardy geyser
Hello, is there a way to disable the raffle running message ? I don't have much people on my stream and it's spamming like hell when I launch a raffle... 😦
lusty sage
Hi, I'm trying to make a custom StreamElements widget and need to implement some of my session data in HTML/CSS/JAVA. I'd need to either reference the Recent Subscribers session data from the script or edit the script from the Recent Subscribers widget. Is this possible? Thank you.
lament blade
So, I have alertbox in my overlays, all alerts are fine, but host dont show up, can someone help me? 🙂
patent kelp
Does anyone else have any suggestions on StreamElements only showing the BBTV and FFZ global emotes for the overlays? It's supposed to look like this:
but instead it just shows this:
round palm
Is there a way to run a giveaway but without any points involved? Just to have my viewers do !giveaway to enter and that's it?
ionic kelp
@lusty sage Channel topic in #dev-chat
@hardy geyser Unfortunately no to my knowledge.
crude pecanBOT
@lament blade ⤵️
hardy geyser
<@!154382881043644416> Unfortunately no to my knowledge.
Well, I guess I will use another bot for the raffles then.... 😦 That should be the case in my opinion, now I am forced to decentralize this and use two different bots.
vivid mural
I streamed the first time yesterday and can only see my clips on my twitch is there something wrong??
lament blade
Im trying to use micropayments for twitch donations, would i be able to lie about my age and use my last 4 digits of my ssn? (im under 18)
crude pecanBOT
@quick sonnet, posting multiple links will result in not being able to post again.
uneven yew
hello everyone hope your all well having a lil trouble with chat no connecting it said bttv (anon chat ) or something and simple wouldnt connect just constantly trying thanks for help 🙂
foggy heart
I streamed the first time yesterday and can only see my clips on my twitch is th...
Where else were you trying to see them?
foggy heart
hello everyone hope your all well having a lil trouble with chat no connecting i...
Could you explain what you are trying to connect to chat?
vivid mural
Where else were you trying to see them?
I didnt check anywhere else. I just assumed it i stream to twitch my latest videos should be there for me to watch things to fix or to create a clip
foggy heart
I didnt check anywhere else. I just assumed it i stream to twitch my latest vide...
Do you have VODs enable for you twitch account?
vivid mural
Do you have VODs enable for you twitch account?
I have no idea what that is. But i know i clipped a few things last night and they saved
foggy heart
I have no idea what that is. But i know i clipped a few things last night and th...
Try checking that out
kind palm
Hi guys I was wondering if you could give me a list of settings that will help with a resource intensive game like ark I am having a problem streaming it
willow scaffold
If i manage someones stream elements how do i view their page
it wont let me look at theirs insted it shows me mine
foggy heart
If i manage someones stream elements how do i view their page
Did they invite you to manage their account with access?
willow scaffold
yes
it says i manage with full control but it wont let me see their page
when i look in my channels page it shows me as a full controller but i cant find the option to view their page
willow scaffold
i see a green box at top or whatever i click it it brings me to channels then i cant click on anything
ionic kelp
Screenshot
willow scaffold
i click the green bar
and nothing
sorry not super savy
then i click on the box it brings me to dashboard channel then under Channels I manage it shows his channel but i cant click it
ionic kelp
Could you do that again but do Alt+PrntScr with chrome selected? Little hard to make out on mobile.
willow scaffold
but i cant click on it\
ionic kelp
Profile pic in top right.
willow scaffold
ty
fallow relic
so question.. one of my viewers cant redeem sounds on my channel
i give them points and it says they have none
ionic kelp
Are they sub?
ionic kelp
Have them try this
crude pecanBOT
fallow relic
ok @ionic kelp might be a cookie thing?
ionic kelp
"Yes" but that's not something I can cleanly answer as that's beyond what I know and I know this is usually the solution.
dusky inlet
Can someone help me with the merch store?
ionic kelp
dry holly
the alertbox is playing sounds in my OBS but not showing the text/pictures
crude pecanBOT
ionic kelp
Also this
crude pecanBOT
dry holly
that first one worked, thank you
humble shoal
Hi. Since i've started streaming, i've never been able to view my chat stats. I havent changed my username while using stream elements. Is there a fix?
humble shoal
JessysPineapple
worldly escarp
one sec
worldly escarp
JessysPineapple
check it now
uneven yew
hello i have differant overlays eg brb live intermission is ther a way to change the info on all of the for the soicials ?
zenith widget
at the same time? no
uneven yew
at the same time? no
so i just have to take the time to do them one ata time ?
zenith widget
Well you can do it in one overlay and then duplicate those widgets to the other overlays with the duplication button next to the "layers" on the left side bar.
uncut pumice
Hii
white cradle
after the ui update, i was unable to access my friend's account
i have full control on it
and i need to reset all the cookies to log in back my own account
scarlet tiger
@white cradle Is that issue persists?
white cradle
<@632148822738337812> Is that issue persists?
yup
crude pecanBOT
scarlet tiger
Your streamer should do this ^
If there was no luck with incognito mode, cookies, etc.
white cradle
Your streamer should do this ^
If there was no luck with incognito mode, cookies...
i think its a problem with switching accounts, since i cant even login to my other twitch account whitch links directly to my main account
vapid pendant
hey i need help the onlything not working is my tip alert but it works with testing
balmy granite
hey i got a question, how can i send an overlay i did in account to another one?
scarlet tiger
@balmy granite You can share to his dashboard if you have editor access.
balmy granite
So he needs to create an account in streamelements and add me as administrator or something?
scarlet tiger
Yes.
vapid pendant
any idea about my problem?
crude pecanBOT
@balmy granite ⤵️
crude pecanBOT
scarlet tiger
Try luck with this @vapid pendant ^
balmy granite
I really appreciate the help @scarlet tiger
vapid pendant
thx
scarlet tiger
@balmy granite Let me know if you need more help :)
balmy granite
Ok thx
vapid pendant
will do
jade tendon
i cant see my my StreamElements Chat Stats, my user name is sventhefree.
worldly escarp
i cant see my my StreamElements Chat Stats, my user name is sventhefree.
have you changed you name lately?
jade tendon
have you changed you name lately?
no
jade tendon
is working now
sand egret
I also can't see my chat stats, my username is Myradose. I've never changed my name
sand egret
have you changed you name lately?
Is this a recent issue? I haven't tried looking at my stats before now so I wouldn't know
zenith widget
i made a page for you
sand egret
i made a page for you
Thank you! I'm assuming there's no way to get past history right?
Or will it be updated at some point?
zenith widget
Its lost unfortunately.
tepid lagoon
Emotesplotions doesn't show Twitch emotes at all, even globals. Earlier the problem was that it didn't show my sub emotes.
I've tried "!emotes update" on chat, that I found someone had been recommended to try. And yes, I'm logged in with Twitch. also tried reconnecting Twitch.
patent pumice
hello how do i put the text of new subscriber into this box? when i push emulate the text is under the image
crude pecanBOT
indigo fiber
Can anyone point me in a direction on how to make a command that has diffrent preloaded responses?
scarlet tiger
@indigo fiber Hi! Can you please elaborate your question?
indigo fiber
Example when we mention the chat bot we have it to say one command how can we help you? We’re looking to make it a bit more spicy with rotating responses like 1v1me , I have a better k/d than the streamer and more funny responses
patent pumice
how do you make it so the alert text disperses after a certain amount of time the same duration as the box animation i put in
zenith widget
@patent pumice Duration of the alert. Also in Animation settings tab there is text apparance delay you can use as well
kind palm
Hi guys I hate to bother you but I really need to know… With a resource intensive game like ARK for example What Would be the recommended settings When someone is having a problem with the stream failing… It’s not dropping frames necessarily it’s not even starting each just read the entire time but the stream works fine for every other game
crude pecanBOT
@kind palm ⤵️
zenith widget
that being said, we can suggest stuff
but we would need a log file if we can help suggest said stuff
smoky raptor
Hola buenas tardes, tengo un problema con Streamelements, no me funciona el TTS para donaciones y bits, lo tengo de esta manera
alguien me puede guiar para saber que puedo hacer porfavor?
crude pecanBOT
@smoky raptor ⤵️
kind palm
I guess I’m just very frustrated because What works for everything else does not for this game… I’ve even resorted to playing it with low settings and I’m looking like complete crap It’s still won’t stream… We just upgraded my ram to 40 gig from 8 And upgraded my SSD to a terabyte from a half a terrabyte I have a Lenovo legion desktop with a Nvidia geforce rrx 2060 and an i7 processor
And I was gifted a server for my community for arc and can’t stream it so far
zenith widget
me personally i know that Ark is a heavy game and also not optimized well to be able to be streamed in a stable way. Upgrading a PC may not help as well.
Your best bet would be to ask in the OBS discord if anyone has any optimized settings for streaming Ark - https://discord.gg/obsproject
kind palm
Thank you I appreciate that I tried to optimize my Nvidia also but I don’t know if I got it right you know
And that is it just in using my laptop along with my desktop so I have it to computer system I have it just sounds so complex to me and sounfs likr I am asking for more troubles with That but I do appreciate the referral & suggestion
lusty crest
Hi there, I was wondering if you could help? I done a sponsorship through yourselves and I received the email to say the money had been processed however I’ve yet to receive the payment and that was around 2 weeks ago. I waited to see if it was just taking time showing on my account but it’s still not there.
ebon forum
Hi there, I was wondering if you could help? I done a sponsorship through yourse...
Hi. Payments for campaigns always take 30 business days. Have you already set up the payout on Tipalti?
lusty crest
Yeah I set it up before I done the campaign and I done it a month ago
ebon forum
Yeah I set it up before I done the campaign and I done it a month ago
You will be able to see the payment status on Tipalti. Check the date when you finished the campaign, add 30 business days - this should give you a pretty good idea when it will be paid.
lusty crest
I got my email saying the payment had been processed, I’ll give that a look! Thanks
How do I check the status?
ebon forum
How do I check the status?
https://strms.net/tipaltisetup
Try that link, it should show you the status if the payment is scheduled etc.
warm edge
Emotesplotions doesn't show Twitch emotes at all, even globals. Earlier the prob...
Its a known issue atm I reported it a couple of days ago, last they said "our team is aware of it and are working on it no eta"... it sucks
ebon forum
Its a known issue atm I reported it a couple of days ago, last they said "our te...
So far i know this has not been fixed yet.
golden sequoia
Hi there, I'm currently in the process of migrating to stream elements and I'm setting up my overlays, how can I center a webm on an alert with custom css? I have a video I want to display above the text but it's always skewed to the right
ebon forum
Hi there, I'm currently in the process of migrating to stream elements and I'm s...
The alertbox has 3 settings for the video position, no custom CSS is needed, check in the settings.
Layout settings to be exact^
golden sequoia
Where do I find that?
ebon forum
Make sure this is set correctly before you start working with custom CSS positioning etc.
golden sequoia
I don't see that option
ionic kelp
Disable enable custom css
ionic kelp
Try text over image
golden sequoia
Try text over image
Doesn't work either
Ah ok I made it work by adding a css class to the html and just centering with css
brisk violet
I have turned off the hardware acc foor obs but I cant still see the redeems only hear them
ionic kelp
Enable it and try.
brisk violet
nothing
crude pecanBOT
brisk violet
still nothing 
ionic kelp
Open the editor and show what it has in the editor preview window. Do not show the link.
brisk violet
ionic kelp
I actually meant on the website but that at least assures that is correct.
brisk violet
you mean the overlay editor?
ionic kelp
Yup
brisk violet
ionic kelp
Could you click on the 1st one from the list and show what that has there?
brisk violet
worthy elk
Hello, I have been having troubles with my sub notifications. Whenever someone resubs, there is no notification or alert in my obs.live. It seems the person has to push share anniversary for there to be a notification/alert. I need to change this so that I get alerted ever time and not only when someone presses share as I want to give shout outs. Thanks
worthy elk
Is that only a streamelements thing or everyone?
ionic kelp
Everyone
worthy elk
Thanks
brisk violet
I have tried putting alerts to the top of the overlay and it did noothing, other nootifications work like sub and follow but only those redeems wont sadge
ionic kelp
What's your channel name? No links.
brisk violet
nakahime77
ionic kelp
In the settings for those items do you have anything for alert asset here?
brisk violet
I cant find the redeens settings xD
brisk violet
I dont see anything like that on the streamelements web, I can only edit overlay
ionic kelp
And again that's a failure to communicate on my end 
I mean from the stream store section of the website.
brisk violet
I have the store opened up but I dont see edit button
white cradle
May i ask, how can i switch to the old ui? The new one is really buggy, sometimes it shows a blank page when i switch between accounts.
regal mantle
someone can help me?
i enter on the streamelements website and it doesnt load, i just wanted to download my overlays
regal mantle
the website is all white
white cradle
the website is all white
i have this problem too
i think its a problem with the new ui update
white cradle
i have this problem too, it became blank when i tries to switch between accounts i have management permission.
regal mantle
wtf is happening with streamelements tho?
ebon forum
i have this problem too, it became blank when i tries to switch between accounts...
Can you try this link?
https://streamelements.com/logout
And then try to log in again
We need to find out what is the issue and how we can fix it
white cradle
We need to find out what is the issue and how we can fix it
i tried it many times
it happends while i switch accounts
regal mantle
THANKS BRO
snow depot
hi
ebon forum
i tried it many times
That does not happen on your own account?
white cradle
That does not happen on your own account?
yeah
strange shadow
can someone help in #helpdesk-youtube ?
snow depot
someone knows how I put the chat on the stream
lament blade
someone knows how I put the chat on the stream
there's a specific widget just for that
white cradle
someone knows how I put the chat on the stream
you can add the chat widget
ebon forum
yeah
Can you ask the account owner to log out and log back in aswell? Might solve that issue.
white cradle
Can you ask the account owner to log out and log back in aswell? Might solve tha...
let me try
strange shadow
Hello ?
ionic kelp
Do not crosspost.
strange shadow
Hm ?
ionic kelp
Someone will help you when they have a chance.
strange shadow
Hello everybody!
I have a problem. My YouTube account is restricted by my parents. Nevertheless, I could now make a request that was also accepted. Now I have the problem that when I want to link my account, I only come to the Stream Elements start page. I need help, please. @viscid pebble
ebon forum
Hello everybody!
I have a problem. My YouTube account is restricted by my parent...
Log out and log back in with that account. You can use that link:
https://streamelements.com/logout
white cradle
Can you ask the account owner to log out and log back in aswell? Might solve tha...
he did it, nothing help😅
ebon forum
he did it, nothing help😅
That does only happen when you try to switch to the managed account, correct?
strange shadow
Log out and log back in with that account. You can use that link:
https://stream...
with that link i come to the startpage... Is that right ?
ebon forum
with that link i come to the startpage... Is that right ?
That link logs you out, now log back in
ebon forum
Okay i try
So what error do you see when you try to log in now?
strange shadow
So what error do you see when you try to log in now?
Nothing i get send to the Startpage of se
ebon forum
Nothing i get send to the Startpage of se
Can you give me your channel name? Account ID would be the best but you do not get to the page now.
strange shadow
i try to unlink se from my yt channel
white cradle
thats not great😓 it keeps popping out and lag my chrome
ebon forum
I will try to find you in the system and check it
strange shadow
Can you give me your channel name? Account ID would be the best but you do not g...
Tee Jay. Where i get the Account ID ?
white cradle
I will try to find you in the system and check it
thanks
ebon forum
thats not great😓 it keeps popping out and lag my chrome
Invalid authenthication token. Interesting. Can you ask the account owner to remove you from the manager list and give you a fresh invite?
strange shadow
You so cool thanks for the Support 🙂
white cradle
Invalid authenthication token. Interesting. Can you ask the account owner to rem...
k
ebon forum
You so cool thanks for the Support 🙂
I see 3 accounts with that name that are on Youtube, need to find your account. Remember the email that is attached to your account?
strange shadow
Yes i know the E-Mail but can i send you The Mail in a prvt. Chat ?
ocean meteor
I still need help
I wanna stream on twitch but it keeps giving me the option to stream on YouTube
crude pecanBOT
@ocean meteor ⤵️
nimble dune
^^
ocean meteor
Thx
nimble dune
You're welcome!
versed zenith
Is there some sort of extension that I can add to twitch that has a "bits for X" that I can customize? I want to make it to where people can use bits to have me read a page from a book, but no idea how to do that, or if there's an extension that could help me do just that! Thanks in advance!
finite raven
is there no way to get the rotator/slideshow widget to fill the whole 1920x1080 size? 😦
winged sundial
Hey guys, question. Is there a way to edit the way where an alert pops up other than the 3 available options? For example the way you can choose where an text pops up?
lament blade
Hey guys, question. Is there a way to edit the way where an alert pops up other ...
you can try messing around with the animation settings of the text, but there's not complete freedom
wild patrol
is there any way to adjust the "alert box" volume using SE webpage while editing overlays?
frosty wharf
Hi guys. Is there a way to make a widget appear on a timer?
E.G. I want to have my social media details pop up every 30 mins or so on stream without me making it pop up, but be hidden the rest of the time.
wild patrol
you can edit the volume of every alert and variation individually
How? there is no volume slider for the alert box widget. That i can see anyway.
lament blade
Hi guys. Is there a way to make a widget appear on a timer?
E.G. I want to have...
you can use an asset rotator and have it appear when you want
lament blade
How? there is no volume slider for the alert box widget. That i can see anyway.
in the settings area of the alerts
frosty wharf
How? there is no volume slider for the alert box widget. That i can see anyway.
Click the alertbox -> settings -> Followers/subs/whatever -> Volume control
jaunty dragon
Hey! Someone donated to me and It charged their bank but the donation didnt go through?
frosty wharf
you can use an asset rotator and have it appear when you want
Cheers
wild patrol
in the settings area of the alerts
Yep, i am in settings for alert box, but see no volume slider.
jaunty dragon
Hey! Someone donated to me and It charged their bank but the donation didnt go t...
Urgent
lament blade
jaunty dragon
They paid using SE Pay and they logged in with twitch to make the payment the money left their bank account but theirs no history of the transaction on SE Pay
lament blade
is s_motherduck your username?
jaunty dragon
smotherduck on Streamelements and Twitch
lament blade
gotcha
winged sundial
you can try messing around with the animation settings of the text, but there's ...
Yeah the text setting I know, but for when i let's say want the animation pop up on the far right ... not sure if that is a thing
lament blade
there should be enter and exit animations for the text
lament blade
smotherduck on Streamelements and Twitch
DM'ing you as these are finance matters
winged sundial
there should be enter and exit animations for the text
Talking more about the gif or alert image. I know we can choose where the text goes, but wasn't sure about that option for the actual image/gif
ebon forum
My streams are not updating on the streamlabs site, can someone help me?
Let me check the VOD, i can fix that
ebon forum
My streams are not updating on the streamlabs site, can someone help me?
Fixed those goals for you, please refresh the campaign page.
real roost
Wow! That was fast 😅 thank you so much.
ebon forum
Wow! That was fast 😅 thank you so much.
You welcome 
frosty wharf
Talking more about the gif or alert image. I know we can choose where the text g...
Have you checked out the animation settings in the Asset Rotator? You may be trying to do the same thing as me.
winged sundial
Have you checked out the animation settings in the Asset Rotator? You may be try...
I don't think I did. Where can I find these settings?
frosty wharf
I don't think I did. Where can I find these settings?
It's a widget of it's own in Static/custom.
winged sundial
It's a widget of it's own in Static/custom.
Not sure if that would work for a follower or cheer alert
frosty wharf
Not sure if that would work for a follower or cheer alert
Good point. Sorry, I'm still a bit new to this, but I thought it might help. 🙂
frosty wharf
Not sure if that would work for a follower or cheer alert
Have you looked at the animation settings in the Alertbox widget?
winged sundial
Good point. Sorry, I'm still a bit new to this, but I thought it might help. 🙂
It is all good, still learning my unexplored corners
winged sundial
Have you looked at the animation settings in the Alertbox widget?
Oh yeah I know about them, but I wanted to set an alert anywhere I wanted on the screen since we can do it with the text
nimble dune
Question , how can you change the streaming platform?
In OBS.Live?
rancid pond
For clarification when i set-up OBS.LIVE i choose yt , with the thought i could choose after on what platform
i should go live
the normal obs streaming settings , as i see dose not impact the platform that u choose
crude pecanBOT
@rancid pond ⤵️
rancid pond
oh
wanton jetty
Just some feedback, I really dont like this new dashboard layout, everything is so damn hard to find... why... Just why
https://thecynicalkitty.com/s/20212476967.png, I get this dashboard on my bot account and anyone's dashboard im managing, Its aweful Took me 10mins to figure out how to bloomin get to my settings... Do NOT like it, not sure how long its been a thing either so im glad im on the old dashboard.
rancid pond
ok , it was dumb easy
Another question , Stream elements supports multi stream, like Twitch + Youtube ?
wanton jetty
Oh thank god @ionic kelp thanks, I do not like that new dash at all... shits hard to find on it 😦
lament blade
hello guys, i did install Move transition, now Obs.live aint working. im on mac
placid raptor
what version of macOS are you on @lament blade ?
bitter temple
hey there! currently having an issue being with alerts
when someone resubscribed or donates or anything, their name doesnt have any capitalization ~ how do i fix this?
lament blade
what version of macOS are you on <@456226577798135808> ? <:Think:577953311446138...
Big Sur
stone crystal
hi im not sure if this is the right place to ask this question, but i wanted to ask if it is possible to have stream donations accepted through streamelements without having access to se.pay, or if you need to meet the requirements for se.pay to accept donations at all.
thanks\
ionic kelp
Don't know about that as we can't help with streamlabs
ionic kelp
By default you have access to paypal as long as you're in a supported country.
As far as SE.Pay....
crude pecanBOT
stone crystal
ah ok se.pay is just a special feature ok
stone crystal
ahhh credit card tips ok
ionic kelp
Now if you live in another variety of countries that aren't on that list there's another method though.
stone crystal
ah im alright now thank you for your help, i thought i wasnt going to be able to link my paypal without 100+ followers
missed the bit about se.pay being about credit cards
ionic kelp
Nope. 2 different things.
stone crystal
thanks for the clarification
crude pecanBOT
@ruby urchin ⤵️
ruby urchin
So, I did adjust the resolution in stream elements prior to adding it. Does that make a difference?
foggy heart
What resolution was it in the SE editor?
And yes, all our overlays need to be 1920x1080
When added to OBS
ruby urchin
3440 x 1440
quick python
Hey, is there a way to incorporate the 'accountage' command into the follower chat alert on StreamElements? I seem to find myself on a trolls radar for several days now, where they're creating multiple accounts daily and posting offensive things. I'd really like to be able to have StreamElements say something like 'Thank you for the follow username. The account was created X time ago'. In the Chat commands section there are various variables like '${user.lastactive}', but I cannot see anything for account created in there nor can I see how I'd include those in the chat alerts. Thank you for any help 🙂
tulip gulch
hello, when you have time, can someone explain to me how to add the google map position to streamelements overlay?
oblique steeple
And yes, all our overlays need to be 1920x1080
@ruby urchinThis still applies
ruby urchin
<@!495688128825262080>This still applies
I actually re entered the resolution in stream elements and that did the trick.
unique hemlock
hi guys! my media share requests are not workign on my stream. when someone !request, it will not add to the queue or cloudbot will not add it to the queue
drowsy egret
hi guys! my media share requests are not workign on my stream. when someone !req...
is the command enabled?
brisk quarry
So I'm having trouble getting my text to appear in front of my animated alert. The alert plays but no text
smoky root
I tried editing a scene on streamelements my overlay section. Its animated but when i move anything like the cam frame it becomes static or freezes...Anyone got a Solution?
vital bison
Yo i need help downloading raid shadow legends using my twitch account for my campaign
there doesn't seem to be an option to sign up with twitch
smoky root
<@234149429622472705> ⤵️
It was disabled, doesnt that put more load on my PC if i enable it?
idle solar
Is there a known issue? I lost my bot and cannot connect to lumia
drowsy egret
Is there a known issue? I lost my bot and cannot connect to lumia
not that we know of, try this:
crude pecanBOT
@idle solar ⤵️
drowsy egret
It was disabled, doesnt that put more load on my PC if i enable it?
not usually, but it can help with that kind of things
idle solar
@drowsy egret yea that didn't work also I talk to lumia and that there was a web socket issue, is that related?
drowsy egret
<@131420870244564992> yea that didn't work also I talk to lumia and that there w...
I don't know what lumia is but I'm not aware of any ongoing issues related to that
idle solar
Hmmm ok, let me see if I can get the link
@drowsy egret "@Stream Elements Websocket is currently down. We've reached out to them already and waiting on a response. Hopefully this will be resolved soon"
Lumiastream cant connect to streamelements either
drowsy egret
Lumiastream cant connect to streamelements either
I'll ask our dev team, where is that message from?
idle solar
Lumiastream discord. They connect philips hue to your alerts
And the bot worked fine 45 min. ago than all of a sudden it switched to the default streamelements name
drowsy egret
alright, will ask and see if they can check that 😄
idle solar
@drowsy egret T Y 👍
trim zodiac
Hey everyone I'm barber T I'm new to the group.
high pollen
can help me?
wooden pelican
Hey guys, StreamElements keeps alerting "Response Message" in my chat on Twitch and I can't seem to work out why? Please let me know if there's a fix for this
foggy heart
can help me?
Have you made any username changes while using SE?
foggy heart
Hey guys, StreamElements keeps alerting "Response Message" in my chat on Twitch ...
There is likely a timer set in your dashboard that has this as a response. Check those, and you should see this in the response message of one of the timers
high pollen
Have you made any username changes while using SE?
befere use it but likeee 2 years ago
foggy heart
befere use it but likeee 2 years ago
Gotcha. That extension needs a chatstats page to function, and we likely need to set one up for your account. However, you likely won't see any info until your next stream
wooden pelican
There is likely a timer set in your dashboard that has this as a response. Check...
I've checked, they all have normal/custom messages set up
high pollen
Gotcha. That extension needs a chatstats page to function, and we likely need to...
I have to give my user and u will activate the chat stats?
crude pecanBOT
wooden pelican
I can check these things for you both!
Thank you! 602033a98bc1af65c9cf0784
high pollen
60a6857043814f04b237bdf1 there is, ty
green flame
Anyone having issues getting to the dashboard? Just getting white page
crude pecanBOT
@green flame ⤵️
green flame
Yes have done that and same issue - Also cleared cookies/cache.
foggy heart
What browser are you using?