❓❗〕community-help

[gilded crystal]

To cex is it free? Or fee is there?

[arctic zinc]

Illuvium does NOT provide any bridging services.

[mild hawk]

Is it possible to transfer from immutable to binance directly?
Ig not

[gilded crystal]

Yeah this one? And will there be fee? And in what currency?

[lusty slate]

Yes you can withdraw straight to a binance wallet and also deposit straight from one too

[arctic zinc]

Is layerswap working properly again?

[mild hawk]

So if I follow this method I don't need metamask then ?
My bad am asking too much questions

[lusty slate]

It was reflecting IMX swaps ......but last I checked ILV tokens were not there

[arctic zinc]

But even so there’s no way to do this in the illuvium website. Is there?

[gilded crystal]

@lusty slate @arctic zinc i can take directly to binance? If yes? Will there be fee? And in what currency?

[lusty slate]

Not last I checked.....and I'm on mobile so I can't connect my wallet to check RN

[arctic zinc]

The illuvium website does not have a tool to do this.

[gilded crystal]

Ok then eth mainnet it is

[mild hawk]

Jeez bro too much taco bell process 🤭💀

[arctic zinc]

toolkit.immutable.com/layerswap-bridge/

should be able to do this. The toolkit for the chain.

[lusty slate]

Read the guide Jesee sent. But you are right, the team is trying to simplify this processes

[lusty slate]

I will check that as soon as I get back home

[mild hawk]

I have I have ...few times doing it now ...from imx (L2) to my (L1) to exchange
@arctic zinc @lusty slate sorry for the disturbance!!! Asked hella questions today my bad Gs y'all have a great day ❤️

[arctic zinc]

I don’t ever remember the IlluviDex having layerswap setup as a withdrawal option

[stray kite]

i withdraw my illuvium token to ETH wallet 5 days ago, but its not showing on pendings, someone know what i need to do?

[arctic zinc]

Is it showing in READY?

Try clearing browser cache?

[arctic zinc]

You may have to login to the IlluviDex with your metamask wallet

[stray kite]

oh it worked!

[arctic zinc]

You just needed to log in with metamask?

[stray kite]

yeah, but i need to withdraw again thank u man

[arctic zinc]

https://tenor.com/view/hat-tip-gif-11048773

[mortal zodiac]

im getting this message when i want to widthdraw from immutablex to etherium wallet
i did clear cookies
there is nothing popping up in metamask

and metamask is on eth network

[lusty slate]

Check the settings as shown in the message
#❓❗〕community-help message

That usually fixes that

[mortal zodiac]

thank you very much, it did help

[lusty slate]

https://tenor.com/view/bear-hats-off-respect-bye-bye-gif-8633553

[silent sedge]

i do this transaction and for the gas fee i have 0.006 eth in my wallet.is that okay?There is no problem?

[lusty slate]

That depends on the gas at the time of your transaction but that should be more than enough

[primal talon]

hey guys, i just tried depositing eth into my IMX from metamask and it said takes 10-15 mins, so i waited and then it came up with error saying its taking more than usual contact support

[arctic zinc]

So what you are looking for is the support website shared in #❓❓〕support

We could look at it in chain if you want us to. But you’d have to publicly share your metamask wallet address

[primal talon]

can i dm you

[lusty slate]

Go to Add funds again but now select the ''Add from IMX wallet'' connect the wallet you sent the funds from and finish the transfer to your passport

[primal talon]

okay sweet that fixed it ty!

[peak hollow]

hi mods, where should i put my gasfee on meta or immutable?

<@&937485411922640926>

@lusty slate

[lusty slate]

If you are talking about gas fees for withdrawing ILV to L1 then you need ETH on your MM L1 wallet

[peak hollow]

okay thankyou

this is the 4th part of the withdrawal

[lusty slate]

It is the last step of the withdrawal process

[peak hollow]

Still can't withdraw. I have enough eth for gasfee but it say not enough. Also I'm confused as to where should i put my gas fee eth

MM that i connected in the 2nd step my gasfee?

what is the token address for ilv?

@lusty slate

[peak hollow]

It's on my meta now HEHE

[low mulch]

my zero land doesn't load keeps repeating

what's this anomaly.what do i need to go.i need help

[arctic zinc]

Contact support using the in game issue reporter. Doing so will open An email thread that you can use to share more info and then support will be able to reply to as well.

If you can’t get to that menu then use the support site below and ask the chat bot to open a ticket for you.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[daring shale]

Hi,

You asked me to remind you to help with ticket 68273.

The issue persists, and I can't play properly due to error 403.

Here's what it looks like:

-At the start of the day, I can play comfortably for about 30 minutes.
-Then, error 403 appears.
-I have to do nothing for about 5 minutes.
-After that, I can play for 5 minutes.
-Then the cycle repeats.

[polar sleet]

My ILV still hasn't appeared in my MM wallet

[tacit palm]

Did you claim on Ethereum?

Phase 2 of this guide

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[polar sleet]

How do I come back to that page? It's been 48 hrs now lol

[polar sleet]

You don't expect me to leave that pop message open for 48hrs?

[tacit palm]

There has been some UI glitches,you can try connecting your Metamask adress(the adress you are bridging to) to Tokentrove

[polar sleet]

Ow it is here

I just disconnected my account and reconnected it, maybe it is a bug

[tacit palm]

Awesome

[arctic zinc]

Did you see some sort of red message prompting you to connect your metamask?

[eager smelt]

yoyo i need some helping syncing my passport with the right wallet today to open some disks

anyone wanna help 🙂 its getting confusing I have several accounts that are not linking properly

[tacit palm]

Are you looking to connect a Hardware wallet(metamask) to your passport?

If thats the case you can follow this guide.

https://illuvium.zendesk.com/hc/en-us/articles/10406704244495-How-to-add-an-External-Wallet-to-your-Passport-Account

[autumn slate]

I got an email from someone saying they represent Illuvium telling me to "Sign the Confirmation Tokens" is this legit?

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[autumn slate]

@tacit palm

[tacit palm]

Do not click, its a scam

[autumn slate]

Thank you!

[strange forge]

@tacit palm @lusty slate

[lusty slate]

Hi, thanks...the team is looking into it

[gilded ibex]

did u find a fix to this?

[lusty slate]

The team is working on this issue

[south ice]

There was a tutorial before on how to withdraw ILV from previous seasons, but I can't find it. Does anyone know where it is?

[tacit palm]

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[lusty slate]

did you log in with your email? IMX passport

[queen locust]

I did not since i never moved them to pasport i thought that might cause an issue

[lusty slate]

input your imx passport wallet address here

@queen locust what funds are you trying to withdraw? from what?

[queen locust]

i am not even sure what that is lol , once you guys made those changes i stoped playing , never jumped through the new hoops how ever many months back

[queen locust]

is that the wallet top right in the pic i sent you ?

[lusty slate]

So you have funds in you MM IMX wallet then

I need to know what wallet your funds are in, is it a IMX passport wallet or a Meta Mask wallet

[queen locust]

When I click withdraw is disappears

[lusty slate]

Ok do you log in using your email or connecting your MM wallet?

[queen locust]

connecting my MM

[lusty slate]

Ok then go to tokentrove connect your MM wallet and initiate the withdrawal process from there

Follow the images above for reference

[slate canyon]

finaly ...yes tokentrove 🙂

[queen locust]

is there a tokentrove official link here or get it from X?

[lusty slate]

https://tenor.com/view/mhmm-mika-kenan-you-got-that-right-thats-what-im-talking-about-gif-5272090368782951462

[slate canyon]

btw i dont like this withdraw couse it take 5-15h , i can do same in 2min thru bridge whit 10times lower fee but its more complicated for newcomers 😄 maybe guide for bridge , its there anything like that ?

[queen locust]

ok now i jumped through the hoops there , it said it was going to ask me to approve it in my MM before it could be complete , never got asked in my MM and not it shows in on TT but when i click its says zero balance

[queen locust]

I move funds around often this is ridiculous

[lusty slate]

clear cookies and cache from browser, if you have other extensions turn them off....make sure this setting in your MM is off

[slate canyon]

and your funds are there or its gone ? bcs if its gone everything its fine , just check pending section

[queen locust]

Clear cash is F5?

[queen locust]

I found the funds i think that was my fault

[queen locust]

ok I held F5 now the funds are gone lol WTF

[slate canyon]

check the pending section

[queen locust]

ok it says pending , so i am good , thanks for all the help , I do normal transfers often but this is over my head NGL

[lusty slate]

Awesome....now you just need to wait until your funds are bridged and finish the withdrawal process

[slate canyon]

it will take aproxx 4-12h and then u have to finish it , dont forget ETH fee on your metamask 🙂 aproxx 4-5 usd

[queen locust]

will that be auto or i sign for it ?

[lusty slate]

You need to manually finish the process

[slate canyon]

sign , u have to approve fee from your metamask

[queen locust]

ok ill get a prompt in 12 or so hours ?

[lusty slate]

you need to check it yourself

[queen locust]

thanks again both of you , i am off to bed

[granite harbor]

question: I recently tried to play illuvium zero. I connected my wallet as usual, but when I click play I'm routed to a page Epic games where I'm told that I'm in an unsupported region. What should I do here?

[arctic zinc]

Maybe try using one of the mobile versions on app/play stores instead of the desktop versions from the epic games store.

[placid hemlock]

my account got banned again idk bro i didnt do anything to harm the game.......

@arctic zinc @lusty slate https://illuvium.zendesk.com/hc/en-us/requests/68787

[tacit palm]

Will
Forward internally

[placid hemlock]

Thank you lars idk why my account getting banned. i dont have anything like VPN or something

[quasi pulsar]

there is message on your screen warning you to not spam region travels, if you continue dooing it, you will be banned every time you ignore the message

I added your ticket to our dev for rewiev again

[placid hemlock]

Oh i see i spam solon run earlier stage 1 run

[granite harbor]

Hey @arctic zinc , does this mean that I wont be able to play ZERO on my desktop?

Im in Korea

[tacit palm]

It is region restricted it seems

[granite harbor]

yea @tacit palm , I think so... The rejections states: platform or region so it was suggested that I try the mobile version.. I went through the entire verification process which requires a mobile number to find out its still rejected.. So, no way around it..
This means that I can't play Zero in Korea. Which means I should sell my land..

[quasi pulsar]

@placid hemlock you should be good now, good hunting Ranger 🫡

[placid hemlock]

Thank you so much sir @quasi pulsar

[cedar pewter]

Good morning, I just clicked withdraw on my tokens and it is not showing up pending, if I try to do it again they don't appear, can any support help me?

[tacit palm]

There is a UI glitch with Passport right now,you can check the pending on Tokentrove,just connect your metamask adress(the adress you are bridging to)

[cedar pewter]

where do I see this Lars?, I can't find any tokentrove

[dense mirage]

<@&821154860816793604> <@&795142782133207063>
I would like to talk to u guys personally or can I talk in here
Regarding application for mod

[fresh moth]

Your best bet is to dm @tight spruce with any requests on this side of things. Just be aware that he will NOT message or add you first, so be careful of scammers

[fresh moth]

Tokentrove is a third party marketplace. I won't post the link in here but it's this one you need to go and connect too...

[cedar pewter]

@fresh moth I'm connected to tokentrove but I don't see any field pending token claims

[dense mirage]

I’m just here to apply application for mod in this server so I needed guidence
Hmm? Does he respond?
I would really appreciate it if u could help em @fresh moth

[cedar pewter]

@fresh moth As I mentioned, I made the claim, via the eth metamask network like other times, it was "pending", today when I confirmed it, no pending appears, and the tokens also don't appear

[fresh moth]

Make sure you are connecting your Metamask there, and not your passport. It could be that you are connecting the wrong wallet to Tokentrove.
Otherwise, it may just take some time to appear. I believe the standard is like 12-48 hours
(also be careful not to ping Kieran instead of me, he's probably very busy 😛 )

it would seem you are connected to your IMX wallet

make sure you go and connect the metamask one where you would have withdrawn too

[fresh moth]

You will need to message him. I can't speak on his availablity and whether he will reply or not, I do not know his schedule or how busy he is haha.

However, that's the process you'll likely need to follow. You can't apply to be a mod using this discord channel really; and I cant say for certain whether Illuvium labs are hiring mods for discord atm. Again, that's something Rich will be able to clarify

[dense mirage]

Alright thanks brother really appreciate it
I did msg him abt 30 mins ago , gotta see wt he gon say
Anyhow really nice meeting u guys have a great day

Ill try my best

[arctic zinc]

Illuvium is not hiring more moderators at this time.

[cedar pewter]

@fresh moth I did the claim processes through the eth wallet, I'm looking to withdraw (pending) and I can't find it. I had done the same thing for the last 3 seasons and had no problems, I did the same steps now, but no pending issues and the tokens don't appear, If my wallet passes, is there any way to check with support what happened? I am sending the images with the steps I followed for removal

[tacit palm]

There is a Ongoing UI glitch in the passport,you can check on Tokentrove aswell using your metamask adress.

When did you bridge?

You can also see the status in the TX Hash on Immutscan

[cedar pewter]

@tacit palm I did it earlier today, it's been 2 hours or so, I'm asking for help, where can I see TX Hash?

[tacit palm]

It can take up to 24 hours,if you share your Passport adress here or in DM i can show you where you can find it

I wont DM first

[cedar pewter]

@tacit palm I thought, I'll need to go out, later if I need to I can call you?, thanks for now

[tacit palm]

Need the adress is Text format

[cedar pewter]

@tacit palm 0x9be4ec7d48356030153781212076403306d27f1d

[tacit palm]

Looks like the bridge prossess was aborted and the ILV is in your Metamask account on IMX

https://immutascan.io/address/0x1e5fa939b01d62ec9aa938cf693b7a45232ca729?tab=2

[strange forge]

@lusty slate 428656155

[lusty slate]

Got it

[strange forge]

then ?

[lusty slate]

It looks like the withdrawal process did not get triggered. I want you to go to tokentrove connect the MM wallet you sent your ILV to and start the withdrawal process from there.

[strange forge]

which adres i past here meta mask ?

@lusty slate just pree widrwa button ?

[lusty slate]

Yes, that will trigger the withdrawal process

[strange forge]

or send ?

[lusty slate]

No, not send....you want those funds in your L1 wallet correct?

[strange forge]

Will pressing it charge me Ethereum (ETH) fees, or will it be free?

[strange forge]

yes i want my metamask

[lusty slate]

It won't charge you anything now but when the funds are already bridged into L1 you will need to have some ETH in your MM wallet (US$2 - $5) to pay for the transfer fee

[strange forge]

how much time to take myh l1 wallet

[molten crag]

The correct procedure is to log in Immutable X on tokentrove and then send currency to metamask, and then log in metamask on tokentrove to receive it? Will I need to pay for fuel if I do this?

[lusty slate]

The bridging takes up to 24h then you need to finish the withdrawal process manually

[lusty slate]

The correct procedure for what? What do you want to do?

[strange forge]

bro really u said yesterday 24 then its come in your wallet bro

[molten crag]

The withdrawal is real-time, right? I have another withdrawal amount that is lower than the fuel cost, so I don’t care about it, because it’s just for experimenting with how to withdraw it.

[lusty slate]

Because I thought the withdrawal process got started yesterday but apparently it didn't....now we know it has....so you went back to square one. Slow and steady wins the race 😉

[molten crag]

Now my ilv is on Immutable X and I want to withdraw it to MM wallet

[lusty slate]

Yes it is real time....once the funds are successfully bridged you just pay the gas fees in L1 and your funds will be there shortly

[strange forge]

now its coming my metamak directly ?

[lusty slate]

Then follow what I told this other user
#❓❗〕community-help message

[lusty slate]

Yes, but again you need to finish the withdrawal manually
#❓❗〕community-help message

[molten crag]

This step is not suitable for me because my ilv is still in the Immutable X wallet and my mm wallet is empty.

[strange forge]

how ?

[lusty slate]

Connect Wallet just like you did and follow the procedure

[strange forge]

okay i wil conatact you

[lusty slate]

Sounds like a plan 👍

[strange forge]

lol

[clever robin]

Hello guys, I made a withdrawal from crypto.com to illuvium yesterday but I still haven't received anything...

[clever robin]

@spiral cedar look att #💬〕general

[tacit palm]

Becareful in DMS noone from Illuvium will Dm uou first

[clever robin]

yeah like ""5 "mod" dm me ...

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[tacit palm]

What do you mean to Illuvium? Did you use the Passport bridge function?

[tacit palm]

Yeah,there are alot of Scammers

[clever robin]

Yes

I just wanted to transfer funds from crypto.com to illuvium but nothing since yesterday

[tacit palm]

Did you send directly to your Passport adress?

[clever robin]

layerswap give me adress, i ve transfer to him from crypto.com

[tacit palm]

Was there an option to send directly from Crypto.com to IMX passport? I haven't used that function myself

[tacit palm]

Have you checked your Metamask address on IMX on Immutascan?

An when did you transfer?

And did you get a TXhash from Crypto.com?

[clever robin]

yesterday, i dont understand, how can i check t hat ?
TXhash ???

[tacit palm]

Its a record of your withdrawal from the exchange they all have that so you can track.it should be in history or Somethimg to that effect

[clever robin]

I don't understand anything... It's not logical, I just feel like I've been tricked

on crypto.com I have proof of the transaction carried to the address 0x39f759 but when I am on this address I am at 0

[tacit palm]

Can you share that adress here or in DM to me?

[clever robin]

ofc 0x39f759568ec8a2c4aa3f31af83ccf456813934c2

[lusty slate]

You transferred funds in to illuvium correct?

[clever robin]

i've give screen from crypto (dm)

[clever robin]

Right now, I'm not sure of anything anymore. =/

[tacit palm]

Cant find any transfer to IMX,Ethereum
Or ImmutableZKEVM for this adress.
Did it say anything about how long the bridge would take?

What was the value of the transfer?

[clever robin]

i ve dm you a screen @tacit palm with screen of crypto.com ( transfert log)

[lusty slate]

My friend it appears you tried to transfer straight from polygon into IMX passport. I don't know how to get those funds. You need to contact IMX support, I know they develop a tool when this happens straight from ETH main Net but not sure about other L2s

[clever robin]

wtf, no I used the polygon network but I transferred eth
dm me if you want the screen

[lusty slate]

Yes it is ETH you sent from polygon straight into IMX passport

[clever robin]

and its not correct ?

[lusty slate]

There is a middle step to send funds into IMX passport and you skipped that. I suggest to follow thus guide to transfer funds in:
https://illuvium.zendesk.com/hc/en-us/articles/10361386644879-How-to-add-ETH-ILV-sILV2-or-USDC-from-Metamask-Layer-1-to-Passport-Layer-2

[lusty slate]

No, but contact IMX support to see what can be done about it

[clever robin]

Ok T_T

[lusty slate]

Here is a guide to add funds straight from CEX
https://illuvium.zendesk.com/hc/en-us/articles/10909882916623-How-to-add-funds-from-an-exchange-to-your-Passport-Illuvium-account

[cedar pewter]

but for me nothing appears Lars, the other times I followed the steps they appeared pending directly on the illuvium website under withdraw, and both have no pending

[lusty slate]

Are you connecting your IMX passport? Because you need to connect the Meta Mask wallet you sent your funds to

[tacit palm]

as i mentioned above the funds never left IMX, they are still on IMX just on your Metamask Adress.
You can connect your Metamask to Tokentrove and see them there.

[shy timber]

?

[frigid hull]

I can't login either Illuvidex nor in-game.

can't get any 2FA email

[lusty slate]

Mmmmm....please report to #❓❓〕support I'll ask on my end.....thus type of error is being looked into

[frigid hull]

Maybe a sign that should not play more today. 🥺

[cedar pewter]

thanks @tacit palm

[clever robin]

If I understand correctly the problem is the network
But why its possible to take another network if he dont works ?

[lusty slate]

The team is looking into it

[frigid hull]

Okay, thank you! 🙂

Now, I got one.

Finally in, wohoho! 😁

[clever robin]

thank you very much for the support.
I see that my request has been processed and taken into account our discussions here. It's good work
I launched the procedure on the immutable side

[quasi pulsar]

uff dodged the bullet with having to go and touch the grass a little bit ^^

[lusty slate]

You need to keep them hooked

https://tenor.com/view/is-it-gif-20766212

[frigid hull]

Now, I got all of the emails 🤭 Never mind.

[thin lotus]

does anyone has spare eth?

want i'll pay back $30 anyone can help

[thin lotus]

try to reload page

[arctic zinc]

Should get cheaper than that… do you not have any eth to pay the gas?

[thin lotus]

yeah, dont have some spare eth to pay the gas trying to lend and pay it back instant

[arctic zinc]

Send me a dm. I could help you out.

[thin lotus]

sent

[unborn flower]

Hi everyone,
I'm trying to connect to illuvidex and the immutableX popup keeps telling me I'm not on the mainnet. i am indeed on the mainnet and have been trying for about an hour now. Has anyone had this issue before?

[arctic zinc]

This pinned message.

#❓❗〕community-help message

https://tenor.com/view/check-the-pins-kowalski-penguin-gif-20219688

[minor socket]

How can I withdraw my deposit?

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[tacit palm]

Can follow this guide

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[full edge]

hello

Two days ago I had 1.3 illuvium tokens, I made a withdrawal, it was in the waiting queue but it was lost and I don't have it in my wallet, how can I get my token?

[placid hemlock]

How to post with pictures?

[tacit palm]

There is a UI glitch with Passport,try using Tokentrove and connect your Metamask adress

[strange forge]

@lusty slate sir u said its free but i ts charging feees ? and i send meta mast to my exchange its more fees charg ?

[tacit palm]

Claim for the bridged ILV is on Ethereum,so gas needs to be paid

[strange forge]

After claiming, when I send it from my MetaMask to an exchange, will I also have to pay a fee for that?

[arctic zinc]

Yes. The fees on ethereum network are not very cheap at the moment. Maybe waiting until the weekend would be cheaper.

[inner lotus]

ye..not a good time to do things on main net

[turbid grove]

Guys, tell me how to withdraw ILV tokens from a passport in the Immutable X network, I asked my friends, they don’t know!

[arctic zinc]

If it’s a small amount of ILV you may want to consider using immutableswap.io to swap it on immutable X network.

Otherwise use the WITHDRAW button on your account in the IlluviDex https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[flat grotto]

looks like Epic Games has some login issue.

(I cant login at the moment and found this on the Epic games support page)

[arctic zinc]

Oof

[arctic zinc]

Thanks for sharing

[eager smelt]

is tools. immutable . com a legitimate bridge/site?

i just used it. its the 1st or second link on google

seems like its real but idk how long the withdrawl will take to prepare, currently 3 hrs. I know it can take 24, just would be helpful to know.

[tacit palm]

toolkit.immutable.com is the official site

can take up to 24 Hours to bridge from IMX to Ethereum

[ionic geyser]

Hi, I have a few questions, anyone here that can help me?

[tacit palm]

Go for it

[ionic geyser]

So I see on Finance that they still support ILV on BSC network. But I have trouble to send ILV from metamask to Binance. It says balance undefined. Why?

The wallet is working properly, I did other swaps on BSC and I can see correctly the other tokens in my wallet

I have trouble only with ILV

[thin lotus]

Have you already send your ILV to binance?

Might wrong network

[arctic zinc]

So what binance does with a lot of tokens on their exchange is that they simply create their own tokens on bsc. It’s not really ILV. It’s an iou that binance gives you for the real ILV tokens that you are essentially giving to binance.

It’s not a very useful thing.

[arctic zinc]

If you are certain that you do have those BSC ILV tokens then you need to get the proper token contract for them. The Binance site should have the proper token contract to use. It’s not going to be the real ILV token contract.

[main inlet]

On Gauntlet Leviathan, is known that what defines the order of which Illuvial shows up on the buy pool is sort by level. It means that the first Atlas that will be available for me to buy is my higher level Atlas.

How does this work with Weapons and Suits?
What defines the order of which Weapon and Suit NFT will be available for me to buy first?

[still bane]

hello. my metamask wallet no longer connects to illuvidex. Could you help me?

[arctic zinc]

Turning this off is a common fix. #❓❗〕community-help message

post any error messages you see to get better help

[pastel coral]

Hi Guys

Im new to the illuvium world, downloaded it few minutes ago but it says error 403 unauthorized

[arctic zinc]

If you read through the SERVER GUIDE channels you should get a discord role that lets you post pictures. Like a screenshot of what exactly the error looks like and where. https://discord.com/channels/760344898200666112/852664792732925992

[south heart]

Revisiting my staking again after a few months and my wallet won't connect. I'm logged into mm, confirmed it works with sushi. Illuvium website just perpetually loads but won't connect. Was there a site update I missed?

[spark cipher]

I am having the exact same issue I have not logged in or connected for a bit but I am unable to connect my wallet to staking or illuvium beyond and zero. Not sure what is going on or how to resolve but strange I cannot access’s my iluvium assets

[south heart]

It's been this way for a couple of days, just now reaching out. Hope someone can help

[spark cipher]

I see use enabled networks with zero networks connected maybe I select eth main net and try to connect

[south heart]

Just noticed another weird thing: metamask actually says Illuvium is connected, it just doesn't load on the Illuvium website

[spark cipher]

I saw that but just clicked disconnect to see if that was the hold up. No luck tho

[arctic zinc]

@spark cipher @south heart

Typically failure to connect has to do with other wallet extensions getting in the way. Turning things like phantom off often helps.

If that does not fix the issue then contact support on the support website. See below.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[south heart]

I removed other wallet extensions and the problem is solved! Thank you

[arctic zinc]

You should just be able to deactivate them to fix it too. Not necessarily remove the extension.

[south heart]

Neither was signed in, that's why I didn't think of tinkering with them to find a solution

[oblique flax]

Is this right? this aprove to is not my wallet. The pancake swap link is right i triple checked it

[arctic zinc]

So I’m not exactly sure what you are doing and why. But it looks like you want to do a cross chain multi swap. To do any swap you will end up interacting with a smart contract. For your “protection” The smart contract you would be interacting with cannot just take all your funds but can only use the tokens that you give APPROVAL for that smart contract to touch. Thats what I think this is having you do.

It’s the token spend approval. It appears to be the address of the SQUID protocol smart contract. (I can not confirm that, but it does LOOK like that)

[arctic zinc]

That contract address does say it is and seems to behave like what it says it is. https://etherscan.io/address/0xce16f69375520ab01377ce7b88f5ba8c48f8d666

[oblique flax]

its the pacake swap on axelar thingy. Apparently they use this squid protocol to do the things, but i never saw this kind of thing before. This looks interesting because its a swap + bridge at the same time. I didnt really understand what you tried to explain, sorry about that haha.
bridge pancakeswap finance axelar is the link if you want to try and see for yourself, dont need to accept the transaction.
i just want to know if its right and will not send the resources somewhere else

[arctic zinc]

I do not.

[oblique flax]

i just want to know if its right and will not send the resources somewhere else. I dont really understand this things

[arctic zinc]

I would personally only swap ILV on sushi.com and then use that eth to do whatever I wanted after that. Longer yes. Safer definitely

[oblique flax]

Ok, will consider that then, thanks

[timid otter]

Guys, i want to ask 2 questions, firstly: how can i claim my ILV? And secondly why i don’t get ILV in second season? Thanks

[tacit palm]

Send in a ticket to #❓❓〕support for the Season 2 rewards.

[tawdry idol]

Use mainnet site. Not testnet.

[timid otter]

when I log in to illuvium,io I enter another empty account

use same email for passport but no get to my account

[tawdry idol]

If mail is also used, then this is the same account. It's just that the nickname hasn't been changed. Go to the profile - history - and check what's there.

[timid otter]

Alright i got it, thank you so much for your help 🙏🏼 @tawdry idol

[rapid pollen]

Show me how to use skin for my character

[lusty slate]

Do you have alpha season BPs?

[rapid pollen]

I only have skins from Blueprint

[lusty slate]

If you do, go to the armor you made the skin for, hover your mouse over it hold X and select the skin you want to wear. You need to forge the skin 1st

[rapid pollen]

I can't pull the skin in

I tried on every suit I had.

[lusty slate]

This skins are for T0 Suits

Check the name of the skin and match the armor that it is for

[rapid pollen]

What suit do I need to forge to put this skin in?

[stable skiff]

Wait since when can we do this?

Or are those the alpha ones?

[rapid pollen]

tkankd

[lusty slate]

Look for T0 suit that says SHELL

[lusty slate]

Since Main Net started

[rapid pollen]

it is suit t1

[stable skiff]

I thought blueprint minting wasnt a thing yet

[lusty slate]

Ok then it's a T1 one.....sorry I'm mobile RN

[lusty slate]

This are Alpha Season BPs

[stable skiff]

Ah oke that makes more sense

[narrow mist]

any help/ideas how much would this be?

[placid hemlock]

@tacit palm

[tacit palm]

Hey

[placid hemlock]

Can you help my friend with this one if how much to be sell in the market.

[tacit palm]

Best to ask in here #🎮〕illuvium-overworld and #🛒〕illuvials-dex

[still bane]

When I click connect button in popup, metamask is not triggered

@arctic zinc

[tacit palm]

Did you turn off what Jesse suggested?
And make sure you don't have any other wallet extension active

[lusty slate]

Check the market for similar illuvials

[spring drift]

someone sent ILV to Metamask ? How much time to arrives ?

[timber magnet]

what happpened? for two days now, i have not been able to make offers. when i select the offer, it does not go throung. I have switched browsers, but it still does not work. Has this happened to anyone else? Thanks for reading.

[quasi pulsar]

extend the expiration date to 30 days+ and let me know if it worked

[spring drift]

someone sent ILV to Metamask ? How much time to arrives ?

[quasi pulsar]

depends if the withdrawal is initiated already (sometimes it fails), send me your wallet thru the support ticket and will check real quick whats going on #❓❓〕support

[spring drift]

@quasi pulsar i sent ticket too.

[quasi pulsar]

checking

[spring drift]

First i thought that withdraw occurred an error. But after i checked the transaction, i see "Success"

[quasi pulsar]

yup, not initiated, no worries, easy fix (check your mailbox)

[spring drift]

Ok!

@quasi pulsar

u can add me ?

[quasi pulsar]

no dms buddy sorry, support will never dm

[spring drift]

ok! i need to press " prepare a withdrawl " right ?

[quasi pulsar]

yup, when you were doing this thru Illuvidex, this step was skipped, but you cannot do it thru Illuvidex once your assets are on the Metamask

[spring drift]

Done! @quasi pulsar

Just wait now, right ?

[quasi pulsar]

yup, like 6-8 hours (up to 24h sometimes) and you can check if you can finalize it

[spring drift]

ok! Ty sir

[vivid ingot]

Does anyone know when the next season starts?

[supple kestrel]

Everyone know this date - exactly "soon" 😄

[deep parrot]

Some ask about G-Shock action... ?

1. WATCH:
   A) Bonus is include free shipping? Or how much will be paid? And pay option, if any pay for shipping there?
   B) Approx delivery date to EU?
   C) Real logisticsL? ILV send to "Winner" some "free code - 100% discount" to eshop, and "Winner" will write adress+phone+email and this is all? Or Winner will send adresss to ILV? Any KYC / Copy of ID needed?
   European consumer protection law requires that the consumer be informed of the all conditions for obtaining the reward, including expected additional costs such as any fee + tax + shipping.

2. Ranger SKIN: How it works? Need to fix (bond) to one armor and cannot be "unbond" ? Or I can changing armor as I want and can change Skin as I want too? For example every OW map with another armor and another skin?

3. (added) Any state/zone of delivery prohibited? For Example Australia, Russia, UA, Syria, EU, N/S Korea ... ?

I am considering purchasing and I couldn't find this information anywhere. And I haven't received a similar reward from ILV yet.

Thanks.

[glass kraken]

Any ideas why this appears every time i enter the game? Every time it makes me to install/unistall. I did this until now, but i figure i should fix this sometime

[paper flame]

I got it thank you man

[lusty slate]

Did you contact #❓❓〕support with this? If not please do so, I will pass it along too

[glass kraken]

Thank you 🙏
I submitted a ticket a while ago because i have this problem since the beginning, and even after i followed the steps in the support, i still got the problem. Maybe someone else here had this and found a fix

[hexed quiver]

what is the use of this? can i sell this or just a display?

[quasi pulsar]

whe did we sent you? the trick is not to click on the instalation from the pop-up, but to go to official microsoft page and download Microsoft Visual C++ Redistributable
Edit: ahh, found your ticket, yup same message sent you sure you downloaded it from microsoft page and installed from there? so far it had 100% fix rate, and you were sending other tickets from in-game, so its happening on your other PC?

[still bane]

yes but it doesn't wark

[tacit palm]

Any other Wallet Extenstions active?

[still bane]

Thank you a lot! but now I want to withdraw USDC and I'm not able to select o fill any amount in that space

[tacit palm]

You are sure you have the USDC in your passport wallet?
Can confirm by pasting your passport adress into Immutascan

[still bane]

yes I have

[tacit palm]

Then Iam
Not sure to be honest,
You can connect your Passport to Tokentrove and see if it shows up there

[stiff flume]

Hello, cant withdraw with my secondary wallet ETH outside of IMX. Any idea? (getting this blank page, even though there is ETH on it)

[tacit palm]

You could connect directly with Layerswap

[lusty slate]

Try clearing cookies, cache and turn off all other browser extensions

[versed fable]

Question: In transferring ETH from MetaMask to my IMX wallet, then passport, I was at the stage where the transaction completed to the IMX Bridge, screen said it could take 10-15 mins for funds to appear. In that time, I lost power, PC shut down. Is that money gone now?

[quasi pulsar]

send me your wallets (MM and Password) thru #❓❓〕support will check where the funds are

[versed fable]

That seems like rule #1, don't share that info....

[quasi pulsar]

sure thing, no worries, I can guide you without checking the wallet

1. most likely your funds are still on the Metamask but on Layer 2 (ImmutableX chain)
   Log in to illuvidex in Trade only mode, you will be able to see if the funds are there

[versed fable]

Yep, there they are. How do I get those funds into my passport?

[quasi pulsar]

damn, you were faster, i see the funds there as well xD I wanted to brag I found all your wallets ^^ (crypto is kinda public)
use this guide:
https://illuvium.zendesk.com/hc/en-us/articles/10287938166543-How-to-Move-ETH-USDC-and-sILV2-Tokens-from-a-Different-Account

[versed fable]

I appreciate the help. Thanks much!

[deep parrot]

Some ask about G-Shock action... ?
Any Mod dont know? I would like to buy watch, but I would like to know the conditions 😦

1. WATCH:
   A) Bonus is include free shipping? Or how much will be paid? And pay option, if any pay for shipping there?
   B) Approx delivery date to EU?
   C) Real logisticsL? ILV send to "Winner" some "free code - 100% discount" to eshop, and "Winner" will write adress+phone+email and this is all? Or Winner will send adresss to ILV? Any KYC / Copy of ID needed?
   European consumer protection law requires that the consumer be informed of the all conditions for obtaining the reward, including expected additional costs such as any fee + tax + shipping.

2. Ranger SKIN: How it works? Need to fix (bond) to one armor and cannot be "unbond" ? Or I can changing armor as I want and can change Skin as I want too? For example every OW map with another armor and another skin?

3. (added) Any state/zone of delivery prohibited? For Example Australia, Russia, UA, Syria, EU, N/S Korea ... ?

I am considering purchasing and I couldn't find this information anywhere. And I haven't received a similar reward from ILV yet.

Thanks.

[arctic zinc]

https://tenor.com/view/allstate-gotta-be-quicker-than-that-fishing-gif-11607646

[arctic zinc]

I’ll go ahead and run this question up the chain a bit. But I doubt you will get all the answers you seek.

[deep parrot]

At least some. The more the better, the easier it will be for me to make a decision 🙂
There are 3 of us in the clan who are considering a watch, or at least a skin, so we are deciding how to do it.

Someone should have those answers, right? They plan to send out the hours in about 2 weeks? 😉

Thanks

[glass kraken]

Sorry, I don't know why i haven't received a notification that you replied.
The thing is that it lets me play. Just every time i enter the game i have to install it. And if it's installed, it asks me to uninstall it. So it's an install/uninstall continuously. But the game works if i do this.
Somehow now the game doesn't work at all 😂
But usually it works.

[glass kraken]

Okay, sorry, i got the video with the process now. This happens. So i can play, but everytime i enter the game it makes me install/uninstall. And i have a SSD, so if i am doing this alot of times i will end up with no memory 😂

[quasi pulsar]

i gonna go with limited trust on you here, have you, or have you not downloaded the files from official microsoft side, the vids you showing is when you installing it from the pop-up you receiving

[glass kraken]

I don't remember what i've done when i've got the first response from the support team. I'm assuming i did, but i will try again 👍

[half panther]

I can’t submit the report

[quasi pulsar]

how do you know if you got flagged, when in-game, what error you receiving?

[half panther]

I was scanning the map and looking for good Illuvials to catch

[half panther]

I’ve been flagged for repeating the behavior multiple times

[quasi pulsar]

kk, see your support ticket, added your account for our dev team to review

[half panther]

Thank you, but what should I do now?

[quasi pulsar]

just wait, dev need to review your case

[half panther]

Okay, thank you for your support!

[glass kraken]

Seems like i installed it in june 27. Now i installed the x86 version aswell

[main inlet]

On Gauntlet Leviathan, is known that what defines the order of which Illuvial shows up on the buy pool is sort by level. It means that the first Atlas that will be available for me to buy is my higher level Atlas.

How does this work with Weapons and Suits?
What defines the order of which Weapon and Suit NFT will be available for me to buy first?

[torpid lava]

Hi @quasi pulsar , my 19 year old son played in Pre-season back in June but never claim his assets (ILV rewards) to Passport.. Now that he's on vacation and token is going up, he wants to come back...

The issue is that the button to migrate is not longer available and when he's trying to connect his metamask as secondary wallet on the Illuvium site ( already connected with his passport), the popup that jumps is going to old IMX and asking him to go to mainnet eventhough he is in Eth Mainnet in his metamask..

he tried to put some tickets but got ban by mozart for "scammer", i guess for multiple posting..

please help us. His nickname is Gemerie in game and discord.. thanks

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[quasi pulsar]

easy fix
Metamask recently added new feature that you have to disable in settings>>experimental

[torpid lava]

excellent thanks

thanks it works well..

[stiff flume]

still not working, same with brave browser (tried with chrome before that)

[lusty slate]

have disabled this setting too?
#❓❗〕community-help message

[stiff flume]

reinstalled chrome and it worked, idk what exactly was the problem but thank you anyway for the help 👍

[lusty slate]

Glad it's working now

[glass kraken]

Installed from official microsoft, still got the error.

[tawdry idol]

maybe need more?

[glass kraken]

How many is enough?

[tawdry idol]

I don’t know, I have all these libraries installed so that there are definitely no problems with any program

[deep parrot]

Any news about watch?

A try to make order in "Merch SHOP"...
You Insered: Discount up to 50%
Highest discount I searched was: -20%

And If I try to add goods to card, the discount was deleted and delivery price is very very crazy? Any Error? Again?
False discount: DIRECTIVE OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (EU) 2019/2161, Article 6a, paragraphs 1,2,4
A fake discount is outright consumer fraud. For example: Directive 93/13/EHS, I expect there is a similar law in the USA.

[deep parrot]

I'm sorry, but this is not how you build player trust... please report the error to the technical department as soon as possible and fix it, and ideally refund the money to buyers who may have paid more due to a technical error.

[tacit palm]

that does not seem right,will check internally,did you prosess the order?

[deep parrot]

All up last step - to payment... No pay higher price... another player in the clan noticed this when we were trying to figure out what to expect for shipping on the "free watch"

[tight spruce]

1. Shipping not included. Casio will manufacture watches and they will be distributed with our merchandise store. Expected delivery is in Q1 25. You will complete delivery instructions likely through the store so general shipping information needed and a wallet signature verification of ownership. We will have detailed claiming instructions available as the sale concludes.
2. Ranger skins you can use and and change they are not 1 time use.
3. I’ll see what shipping restrictions we will have

[deep parrot]

Not good news... But Thanks!
I passed it on to the clan members.

[tacit palm]

could you try a refresh and clear cart and try again

was a fix implemented

[deep parrot]

Seems OK. Thanks. 👍

[tacit palm]

https://tenor.com/view/party-time-gif-25175944

[fresh tulip]

Question (no DMs) if i stake ilv pool they will be locked or its a flexible stake?

[fresh moth]

You can choose the lock up period. If you lock up, you receive an increased weighting on your tokens provided. For example, I believe it's 12 months that grants you double weight

Go to the staking dashboard and you will be able to see the exact numbers as you change the lockup period

There you go

[fresh tulip]

thanks

when is the next revenue distribution?

[fresh moth]

Rev Dis hits every 150ETH in the wallet. It won't always trigger immediatly just to prevent people playing around it, but that is what is required for one to be processed

[pseudo marsh]

I can not connect via metamask to ILV staking it keeps loading dont know what, anyone has thus problem also?

[placid hemlock]

any chance to make my game smoother?

[onyx thorn]

how the hell do i get my land out of immutable x? i would like to sell it

[loud rampart]

you can also sell it on the illuvidex.
Why you want to transfer to L1 and pay gas fees?
The nft is anyways not usable outside of the IMX chain

[loud rampart]

try to disable other wallet extensions, clear cookies and cache

[onyx thorn]

i just want it gone, just trying to figure out how to sell it, its a maze

[loud rampart]

there are graphic settings you can play arround in case you didn't see those

[loud rampart]

profile -> assets --> choose your land you want to sell--> click list

[onyx thorn]

on what site?

[loud rampart]

Illuvium official homepage

if you don't have a passport account, i guess tokentrove would be next best.

[onyx thorn]

yeh i think thats what i have to do lol, cheers fo the help, really appreciate it 🙂

[loud rampart]

https://tenor.com/view/boss-gatsby-cheers-leonardo-di-caprio-great-gatsby-gif-17147450

[opaque garden]

gm

is there a way to swap ILV to eth on Illuvium?

[lusty slate]

If it's small amounts immutableswap seems to work for some people

[vital root]

would like to get some assistance on this, not sure where my Lands are

Played ilv zero on beta, and played on my land, but no idea where it is haha, tried both on passport or just imx but I gotta be looking at the wrong place

[fresh moth]

It's likely if you haven't already gone through the migration process after coming back, that they are still attached to your Eth wallet

[vital root]

are u able to see them if I send adress?

its shows nothing on tokentrove, but I cant remember if I did the process or not haha

[fresh moth]

https://illuvium.zendesk.com/hc/en-us/articles/10286692776591-Guide-for-Users-with-Legacy-Illuvium-Accounts-Who-Wish-to-Migrate-to-a-Passport-Account

I'd reccomend following this migration guide to get your land/assets from ETH > passport

[lusty slate]

Check all the possible wallets that your lands might be in immutascan.io

[vital root]

It says on immutascan.io that its on this acc, but nothing shows...

[fresh moth]

Give the migration tool a try, it's likely if you've not done anything since early zero beta, that it's on ETH

[vital root]

I have migrated it, 4 months back

[fresh moth]

Ah..

You haven't by any chance already moved it to an external wallet, right?

[vital root]

no, I mena it says it should be on this acc, but cant see them

[fresh moth]

Odd... Try completely re-logging the passport account

Send me your IMX address and I'll have a look around as well

[vital root]

done that like 5 times, says im having an old version of metamask haha. 0x74bc31ea499ab1daa31938e6cf6d78cb53d458eb is my wallet

Im having a new version of metamask as well...

[fresh moth]

This issue can be fixed by going to Metamask > Settings > Experimental and turning off this setting.
It's a known visual bug

[vital root]

Did it, still shows nothing, even though I logged in again via passport

[fresh moth]

Yeah I can see the 2 land plots on your IMX address, no idea why they wouldn't be showing on ILV account though.

Is it definitely the same imx passport address that hold the lands, that is connected to your Illuvium account?
go to your profile here https://illuvidex.illuvium.io/account/profile for me and just double check it's defo the same address

Perhaps it is on a seperate imx address than the one connected to your profile

[fresh moth]

That is not the same wallet that yo usent, that is holding them

0x74bc31ea499ab1daa31938e6cf6d78cb53d458eb

this is what you sent

Click that on your profile and copy paste it for me here please

[vital root]

yes one sec

lmao so sorry bout this, but it s on a seperate wallet since its a different email that I never use but did this time

[fresh moth]

As long as you've located the wallet it's on haha

just log onto that wallet, and then send them over to the one that's attached to your illuvium account

[vital root]

yes Im on it now, but also I have never listed on this, and would maybe like to sell some assets at least some day, how do I do, I list via passport and then transfer to my MM eth adress? I also have eth on my IMX MM, do I just send that straight to MM eth? 🙂

[fresh moth]

If you want to sell assets, you do so by using the marketplace the assets are on. Everything you obtain in game (or lands, illuvitars etc) can be listed

https://illuvidex.illuvium.io/

Alternatively, you can list things on third party sites such as Tokentrove etc

But you just need to simply be logged onto the wallet where the assets are held, and list them from there

As for withdrawing any funds from your IMX passport > back onto ETH, here is a guide on how to properly do that

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[vital root]

okay good, do u happen to know if there is any value of the blueprints ppl minted back in private beta for ilv zero, I cant see any volume at all at tokentrove, maybe ppl swapped those assets to other assets? 😄

[fresh moth]

Not sure tbh; I would imagine not if there was a large amount minted (which I think there was)
right now people are grinding out the blueprints in Zero, ready for when they are implemented in the game

The 4 or so from previous beta are already in the game so you cant craft those if you own the blueprints though

[vital root]

okay, ty for all help 🙂

[fresh moth]

No problem; glad we could find them for you

[fresh moth]

#📣〕announcements It is to prepare for G-shock beyond sale

[tacit palm]

https://tenor.com/view/weekend-party-champagne-gif-18280013

[proven bay]

Peace guys, can anyone help me out? I tried to send eth to my immutable x wallet from my Zerion and i don’t see the eth anywhere. Trying to get my hands on one of those alpha d1sks :/

here’s the hash, thank u in advance 🙏🏽

0xd6d4573ef49192e680f1f70ef5078fb9270473537103884e62a96d1db3010f72

This is my first time loading up on immutable x hope I didn’t screw it up 🤦🏽‍♂️

[arctic zinc]

I’ll take a look and write back to you here on this channel. All DMs are scams.

?scam

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[arctic zinc]

So it’s on your metamask controlled imx wallet. Which is fine. But it seems like you were wanting to get it to your passport account so it’s easier to buy and sell stuff.

This would be a good first step. https://illuvium.zendesk.com/hc/en-us/articles/10406704244495-How-to-add-an-External-Wallet-to-your-Passport-Account

Adding that metamask as an external wallet to your passport account

Then if you want your eth on your passport then use this guide to help with that transfer. https://illuvium.zendesk.com/hc/en-us/articles/10287938166543-How-to-Move-ETH-USDC-and-sILV2-Tokens-from-a-Different-Account

[proven bay]

I see my balance now but seems like I’m still doing something wrong

[lusty slate]

Where do you see your balance?

Do you see it in your IlluviDex Profile?

[proven bay]

In linked wallets but when I try to add it to my passport I keep seeing a blank field where it tells you to enter how much eth

Under my passport balance in linked wallets

[lusty slate]

If I understand correctly you want those funds in your passport wallet, then you probably just need to send it there so go to your Profile > Passport > Add Funds > From IMX wallet > connect the MM wallet you sent your funds from

[proven bay]

Wish it would let me post a photo that’s exactly what I’m doing but after you connect the wallet it just has a blank bar where it asks how much eth to deposit and it won’t let me type anything.

Could I please pm you

[tacit palm]

Just get verified and you can post pictures in here

[lusty slate]

Do as Lars suggests, but yes you can. Don't accept any DMs they are Scam

[lusty slate]

Ok clear cookies, cache and turn off all browser extensions specially phantom wallet (if you have it)

[proven bay]

Still not allowing me to input a deposit :/

[arctic zinc]

It’s on imx. You don’t need to deposit it.

https://illuvium.zendesk.com/hc/en-us/articles/10287938166543-How-to-Move-ETH-USDC-and-sILV2-Tokens-from-a-Different-Account

[proven bay]

If u guys couldn’t tell this is my first cycle 😭😭😭 thank you for all the help I just was able to purchase directly from my secondary wallet didn’t know that was possible 🙏🏽

[arctic zinc]

Yeah that works too

[clever robin]

dont take another network, my funds are locked on polygon network xd

[arctic zinc]

You could Use a tool called layerswap to bridge

Beware of scammers trying to get you to use weird sites or tools.

?scam

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[proven bay]

Are airdrop points calculated through disk purchases or holding disks?

Trying to transfer my illuvials from secondary wallet to passport

[arctic zinc]

This is how to move things from one wallet to another. https://illuvium.zendesk.com/hc/en-us/articles/10286692776591-Guide-for-users-who-skipped-the-migration-from-old-account-system

[arctic zinc]

No it’s not like that.

[proven bay]

Ok I get it now thanks 👌🏽

I know you guys are getting tired of me but what do I hold in order to select my drone

[bright kite]

anyone know how to fix this?

[lusty slate]

Yes, you need to turn off this setting in MM

[bright kite]

ohh thanks bro

[clever robin]

my funds are locked on polygon network, i cant use him now

[arctic zinc]

What do you mean Locked? Did you send tokens on polygon network to the passport address ?

[clever robin]

and btw, why this feature is always available from illuvium site ?

I'm not the only one in this situation and certainly not the last...

[arctic zinc]

So it looks like you are trying to say that you used layerswap to bridge eth that was on your crypto.com account to an imx address (not sure if that was a passport account or a metamask controlled imx wallet) using the polygon network.

And something went wrong.

Seems like a very unique transaction. You very well could be the first person involved with illuvium trying that exact routing.

Some people do seem to get confused by the layerswap interface. But it’s a pretty good tool for getting eth to and from immutable X network.

[proven bay]

Anyone know how to get past this screen?

[tacit palm]

Been awhile since I did the tutorial, it I believe you are meant to hold E or hold left mount button on the drone

[drifting gale]

can someone show me how to withdraw my ilv its just not working for me

[tacit palm]

From
Your passport?

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[drifting gale]

I just cant connect my metamask i dont know what i'm doing wrong

[tacit palm]

Have you turned this off?

Also make sure you do not have other Wallet Extensions active.
Phantom wallet is a known issue

[drifting gale]

Its on I even just restarted my pc

[tacit palm]

Need to turn it off

[rapid pollen]

With these 3 drones, does every pet I catch with any shard get a 12% catch success rate?

[waxen inlet]

hello,i did not receive the funds that i want to transfer, any problems happened to imx?Can anybody help?

[drifting gale]

it's still not working i'll just try again tmrw

[tacit palm]

Not a direct % add, its formula based but can't remember how the math works

[tacit palm]

Could also try a different Browser, also
Make sure you are not on a Vpn or have a Ad blocker activ

[tacit palm]

Bridging from Imx to Ethereum can take up to 24 hours

[rapid pollen]

Who can I ask, about how this drone works?

[tacit palm]

Try in here #🎮〕illuvium-overworld

[arctic zinc]

Seems like it worked fine and you used it? https://immutascan.io/address/0x70b4b85283798c7caa2dcd338e482360fc8cc9d8

[arctic zinc]

Press B in game and ask support

[sly nebula]

What's the wallet address holding sales for wave 3?

[drifting gale]

thanks for the help

[arctic zinc]

It’s in this pinned post.

#🥩〕staking message

the top wallet in the list

This one contains all sales revenue (not including the fuel sales, but including the wave 3 sales) https://immutascan.io/address/0x9989818ae063f715a857925e419ba4b65b793d99

[waxen inlet]

yes,thank you

[frigid hull]

Today, I noticed that Beyond works great again, I have animation when I put the Illuvitars down and see the points too. 🙂

[white fossil]

how do i open a ticket?

[tacit palm]

You can use this link #❓❓〕support

[exotic grotto]

What happen with my account?

[lusty slate]

Clear cookies, cache and deactivate all other browser extentions specially phantom wallet (if you have it) see if it helps

[exotic grotto]

Still not work

Is there any other way?

[quasi pulsar]

you were playing OW when this happened? Can you open the console (hit F12) and check what error you are getting

[exotic grotto]

I was playing arena at that time

[quasi pulsar]

looks like you got banned, send me ticket thru #❓❓〕support (with your ranger name, this screenshot, and wallet if possible) and i will submit your case to the team

[exotic grotto]

what wallet? Imx wallet ?

[quasi pulsar]

yup, the one connected to yoour Passport account that got banned if you have it somewhere

[exotic grotto]

is this right?

[quasi pulsar]

yup

[exotic grotto]

Ok i will send it

[exotic grotto]

I've sent a ticket, please respond as soon as possible. Thanks

[finite mantle]

How do I withdraw money from Linked Wallets?

[ashen pivot]

I created a support ticket 2 weeks ago and still got no answer. Should I expect an answer anymore or not?

[tacit palm]

Do you have your Ticket number?

[lusty slate]

Log in to illuvium with the linked wallet

[past hearth]

anyone know if the xbox controller issue will be resolved in 1.3.2? This has prevented me from playing for 2 months and I'm really itching to get back in to level up my squad. I know its not officially supported but I have ergonomic issues that prevent me from using keyboard/mouse from any type of intense activity so would love to see it resolved

[lusty slate]

I will ask about it

[karmic lichen]

hey, i sent a part of my ETH to my linked wallet but i cant find it on metamask.

inbox?

[loud rampart]

Dm's are scam

[loud rampart]

Here's a guide on how to add funds to passport:
https://illuvium.zendesk.com/hc/en-us/articles/10361386644879-How-to-add-ETH-ILV-sILV2-or-USDC-from-Metamask-Layer-1-to-Passport-Layer-2

Your funds might be on imx layer 2 already?

[karmic lichen]

i actually have no clue. i had 1k on my passport and sent 100 bucks to my IMX wallet immediatly

[loud rampart]

you want to withdraw?

[karmic lichen]

yeah

[loud rampart]

Guide for withdrawl

https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[karmic lichen]

i did 100 with the instant option, and 900 with the upper option

[karmic lichen]

alright, thanks, but i already withdrawed this 100 b

[karmic lichen]

and it is shown in my linked wallets but i cant find it

[loud rampart]

might be on the wrong network?

[karmic lichen]

probably - is it not immutable zkEVM?

[loud rampart]

if you bridged it there it is on zkEVM
if you didn't bridge it's still on immutableX

[karmic lichen]

do i need to add it manually on metamask?

and if yes - do you may have the data for it?

[karmic lichen]

i really dont egt how to find this 100 bucks

and i dont find the metadata to add imx as netowrk aswell.

it cant be that hard wtf

[karmic lichen]

its not on imx.

[karmic lichen]

no one here that could give me an explanation how to find this shit? 🥹

[fierce nymph]

imx has an amazing live chat support on their homepage, i think your best bet is to contact them!

[south aurora]

Hi. Have some ILV from testnet. But have no claim button… Can someone please explain what I am doing wrong?

[tacit palm]

Haven't seen this before, there should be a vesting tab bellow with a collect button.
Have you tried clearing cache and cookies?

If that does not work try another browser

[karmic lichen]

its not an imx problem. i jsut used the withdrawal function on ILV from imx to another imx wallet per instant

[south aurora]

Thanks. I will try

[south aurora]

Tried another browser and clear cache. Did not helped… Even tried to use another PC

[tacit palm]

Can you make a ticket here #❓❓〕support

Share your ticket number here and I can ask internally

[narrow mist]

@half panther

[ashen pivot]

Yes, the ticket number is #68713

[desert nimbus]

Hey i came back after a while. how do we claim those rewards for minting disks back on wave2 i think it was?

[supple kestrel]

Good day

You better ask it in Bitget support, i think they will explain

[supple kestrel]

Heyo

Do you mean this rewards? #📣〕announcements message

[sterile pier]

hello , i completed the last goal and the gold pho is not appearing for 5 days . Also someone knows when can we ask for the hand signed disk squizz of the goals of the last wave ?

[loud rampart]

i guess the best way is to contact #❓❓〕support about your missing gold pho.

[loud rampart]

for the disk plates, the process is in the works.
Time estimations for claiming/shipping could come soon.

[errant ruin]

Hi guys, so I just downloaded Illuvium overworld on my mac from Epic games and installed it, now anytime i open it, i am redirected to immutable Passport to login which after i get back to the game and when i do I just see a loading screen with some errors popping up on the side like it is in the image and the page will just be loading like forever

[lusty slate]

You need to open a ticket with #❓❓〕support for this

[little breach]

hi guys need help please - want to try and sell some fuel from my zero land. Havent played in months. So out of touch and this is overly complicated as per usual. gone to illuvidex - gone to fuel exchange - wallet is logged on so can see staking etc. It says I do NOT need illuvi passport to trade (obviously if I log in it will see my land connected etc) - I try to connect to wallet and approve. Then it says 'the action trying to perform requires a passport'. So I made one. But that does NOT see my connected wallet. This just makes no sense to me at all. Can anyone advise please ? Thanks a lot!!

i connected to immutable and wallet - it is just looping me around to 'action not availiable - need a passport', which as I say I have done but that passport account dosent show my land etc.

[desert nimbus]

YES! I dont think i got mine though?

wait sorry i just found them :)

[loud rampart]

You need to link your external wallet your Land is in to your passport
Guide for it:
https://illuvium.zendesk.com/hc/en-us/articles/10406704244495-How-to-add-an-External-Wallet-to-your-Passport-Account

[little breach]

ty sir

[formal hedge]

Guys check this out ... it is a scam!

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[arctic zinc]

There are lots of scammers that try to impersonate something legitimate. This scam email is an example of that.

[green marsh]

One of my illuvium zero land plots isn’t loading and just auto closes the app. Anyone know how to fix?

[green marsh]

What do you mean by “clear slippage”?

[arctic zinc]

Reads like he’s trying to convince you of something that he’ll try to send you a scam link about “resolving”

[desert perch]

The sell fuel ID is not showing up.

[green marsh]

I have had a lot of DMs that I have deleted since my first post. Most have your name. The plot still doesn’t work. Any suggestions?

[desert perch]

The sell fuel ID is not showing up.

plese help me

[arctic zinc]

Do you own a land? Or are you just using the free one that does not allow you to sell fuel?

[arctic zinc]

Well none of those will be me of course.

If you can get one of the plots to open in the Zero game you should be able to find the BUG REPORT button in the settings. That will help open a support ticket with the devs. Just send the basic info. You’ll then be able to give more info in the email thread that you will receive directly to your email from support.

[lusty slate]

What got fixed up?

[violet ravine]

When will the Illuvium app be released?

[inner lotus]

https://tenor.com/view/wait-what-david-rose-david-dan-levy-schitts-creek-gif-6769336473994681328

[fresh moth]

Sorry, what app are you specifically referring too?
There has been no mention of any app being brought out. Unless you are meaning Arena on mobile?

[violet ravine]

The mobile app, I saw it on the road map

[meager gulch]

Any signs that they work on controller button assignment?

[runic mantle]

accidentally refreshed on step 2 on claiming, now need help what to do next here to transfer to metamask

@tight spruce @lusty slate

[lusty slate]

Can you send me the transaction number from immutascan.io

[runic mantle]

send it here or dm?

[lusty slate]

You can also connect your MM wallet (the one you sent your funds to) to tokentrove and finish the withdrawal process there

[lusty slate]

Here is fine. Don't accept DMs they are scam

[runic mantle]

here's the transaction id: 433833188

[runic mantle]

ok will try this

[lusty slate]

All seems good...you can check the status of it in tokentrove and once the funds are ready finish the withdrawal process there

[runic mantle]

thanks man

[lusty slate]

what help do you need? Don't accept DMs they are scam...use free chat gpt to translate

Yes, send a picture here

Accepted

[placid hemlock]

maintenance?

[willow nebula]

ticket id: #69308
please

[lusty slate]

Update but all good now

[half panther]

I entered the Overworld, and it sent me back to the main menu. How can I get into the Overworld now?

[lusty slate]

Close the game and open it back again from Epic Launcher

[half panther]

It’s still happening

[half panther]

I enter the Overworld, but it takes me back to the main menu right away

[lusty slate]

I just tried it and it's working fine for me

try clearing the saved folder
#❓❗〕community-help message

[half panther]

It seems like it's because I'm still in a battle catching an Illuvial from before the update

[half panther]

I've tried, but it still happens

[loud rampart]

Team is investigating

[loud rampart]

But Make sure to send a bug Report hitting b ingame

[broken cave]

Is support team on holidays I opened a ticket 7 days ago.
I got a response the same day ( I wanted to inform you that your report has been forwarded to the appropriate team for further investigation. )
But have not heard anything since then

[arctic zinc]

So once it’s been forwarded to the dev team for investigation it’s basically out of support’s hands until the devs stop building to deal with the issue.

[forest vale]

I cant enter the overworld, when I enter it goes back to the menu

[arctic zinc]

Press B in game to report the issue

Look for an email from support after that.

[rapid pollen]

The illu index has been automatically changed.

why?

[arctic zinc]

I think that what you are talking about is the new bug with the in game illuvial stat hex. The in game stat hex is rotated or mixed up while the stat hex on the IlluviDex is still displaying the correct stats.

It’s definitely being worked on by the devs.

[forest vale]

I cant enter the overworld, there s no way to press B in the menu

[arctic zinc]

Another option could be to try making the bug report while in one of the other game modes like arena survival. The in game reporter is nice because it will clearly identify your account to the devs.

If that does not work you can make a report on the website. Be sure to include as much information as you can and again watch for emails. (See below for the link to the support site)

On the website tell the chat bot to open a support ticket

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[forest vale]

Ty
i sent

[hollow stratus]

why are you reminting my illuvials

[arctic zinc]

What leads you to believe that your illuvials are being reminded? Do you have any screenshots or links to show this?

[hollow stratus]

i rolled this caradulox at 1000000 minting and its my new illuvial lol

[fading brook]

There is no need for a bridge when transferring stake rewards or airdrop rewards to the metamask wallet, right guys? Can we easily send them directly through the site?

[arctic zinc]

Staking is done of ethereum mainnet. In game rewards are on immutable x chain.

So any transfer between the two would require bridging. Also… there’s other on chain actions involved with staking, it’s not just a simple transfer/bridge.

[fading brook]

So, if we wanted to transfer the ILVs we claimed for airdrop to the Metamask wallet, would the same sequence of transactions occur? The last time I did something like this was 3 months ago, so I don't want to do anything wrong.

Is it possible to leave a link for this?

[polar sparrow]

hey, I participated in the beta testing via epic games for the airdrop. I have not claimed or gotten anything yet. How do I proceed, can somebody help?

[lusty slate]

Claiming airdrop and retrieving RevDis are 2 different processes. The 1st one is on IMX L2 and you need to bridge funds to withdraw it, the second one (revdis) is on L1 so you only need to go to the staking site hit withdraw pay the ETH fees and it will be in your wallet in seconds.

[lusty slate]

You need to go to the Illuvium website ( #🔗〕helpful-links ) log in with the same email you used in the beta Test then go Profile > Missions > History and search for Pre Season 1 and 2 airdrops

To withdraw those funds follow this guide:
https://illuvium.zendesk.com/hc/en-us/articles/10360673160463-How-to-withdraw-your-assets-from-ImmutableX-Layer-2-into-Ethereum-Layer-1

[polar sparrow]

thx for your help
@lusty slate

My problem is, it only lets me sign in with immutable

so I signed in with the same email adresse in my immutable wallet. But now I don't find any reward under history for any of the seasons.. i only played a little for 1 season

[lusty slate]

Can you send a print screen?

[lusty slate]

You need to be able to sign with your email.....did you create a Main Net account?

[arctic zinc]

To be able to post a screenshot you need to read through the discord Server Guide pages starting here. #❓〕faq message

[lavish meadow]

hi everyone, may anyone help me pls? I trying to withdraw my ILV but i always receive that message (i'm using ETH mainnet on my Metamask and yes it's updated 12.9.2 metamask's version)

[loud rampart]

#❓❗〕community-help message

[fresh moth]

Head to your Metamask, go to the 3 dots at the top right, click settings > Experimental and then make sure this setting is turned off

oop

thanks Spoon haha

[loud rampart]

lol

same time 😄

[fresh moth]

@lavish meadow Let us know if it fixes it for you

[lavish meadow]

good team work i see, i will try it now and let u guys know

THANKS GUYS, IT WORKED!

btw where can i checked the pending withdraws?

lol

[fresh moth]

If you go to your wallet, click 'Withdraw' and then at the bottom there should be a button like this

[fresh moth]

Dont dm him, he's getting a cheeky ban

[lavish meadow]

u r the best

[fresh moth]

https://tenor.com/view/jim-carrey-yes-sir-you-got-it-you-rock-yes-boss-gif-15459239

[primal quartz]

Is Illuvium currently supported on Linux?

[inner lotus]

nah..we use Nintendo DS

[rapid pollen]

many illu have messed up the index, what do i need to do to get it back to normal

[fresh moth]

This is a display bug only, it has been fixed tonight #📣〕announcements
It will take 24-36 hours for the display to show correctly again

[arctic zinc]

It’s not. But I’ve heard a couple people try to make it work. Not sure how. #❓❗〕community-help message

[polar sparrow]

I couldn't find any info on that

[polar sparrow]

no, i don't think so yet? I only played like half a year ago. And now I signed up with immutable - couldn't find the option to sign in with email

do i need to create a mainnet account then?

[lusty slate]

Yes create a main net account using the same email you used to play Test Net. Make sure you are in illuvium Main page and not in the Sepolia Test Net one

[polar sparrow]

*when I go ahead and click that, then it jumps to ummutable wallet. And that is what I already did, and it shows no history

i thought I did use the same email . or should i use my epic account email?

[lusty slate]

Can you send an image?
https://illuvium.zendesk.com/hc/en-us/articles/6505944164623-Account-Creation

[lusty slate]

same email you used for the test net

[polar sparrow]

image to where? in here i cant

it doesnt give me the option to sign in with mail /google whatever. it automatically jumps to immutable when i click create account

[lusty slate]

are you getting this pop up?

Try clearing cookies and cache or a different browser

[arctic zinc]

That’s fine. You simply would have to scroll through all the posts in all the channels in the discord server guide to get the survivor role. So then you’d have the discord role that lets you post screenshots in this channel.

[polar sparrow]

I wasn't..but i will try something now

[polar sparrow]

where? I tried

[arctic zinc]

Start here #❓〕faq message

go through all the rest of the recommended channels to read actually…

[polar sparrow]

now, i cleared all my chache and deleted all illuvium cookies. Lets give it a try.

[polar sparrow]

ok, so now I signed in with my epic games email adresse (wich is different from what I thought the email was that I used), but still. not working. I am giving up

i downloaded this game, played it for the airdrop for like 2 hours (after downloading and installing it, which took forever). And did not enjoy it. I was hoping I would at least get my promised airdrop. but whatever

scammers reaching out left and right

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lusty slate]

Don't accept DMs they are Scams. I don't know what you are getting so I'm flying blind....I tried to create a new account using another email and in Firefox browser and had no problem. If you need further assistance do as Jesse suggested and post pictures of your situation or contact #❓❓〕support

[polar sparrow]

not worth my time anymore, thanks

[arctic zinc]

It can be hard to remember what email gets used to sign in to different services.

[meager gulch]

@edgy wadi when beyond controller buttons will work ? Is patch coming ?

[celest rune]

I left the game in a battle on Overworld

And now after the patch I can’t play

It doesn’t load and goes back to the screen where I click either overworld or arena, this is frustrating

[loud rampart]

You have to create a ticket with the ingame bug reporter.

[celest rune]

I can’t log in it goes back to the screen where I choose either Arena or Overworld

[fresh moth]

You can still report a bug on this screen

Click the cog at the top

and then select report a bug

[celest rune]

Ok thanks bro

I am uninstalling and installing again I will see the results

[celest rune]

I will give it time

The stats should be fixed before I try it again

[exotic grotto]

@quasi pulsar Has there been any new feedback about my case yet?
it is ticket number 69143

[arctic zinc]

You should probably just use the email thread with your ticket number to discuss the ticket.

[quasi pulsar]

hey, nothing yet, still waiting for our dev

[molten shoal]

hey i got some blueprints in zero but i dont see them in the marketplace so what should i do with them

[gray isle]

is there any update to this not being able to log in bug? its so fustrating

[rapid pollen]

I need help to bring the illu back to the old chart

It's been 48 hours since the announcement and the indicators are still messy

[tacit palm]

Be live you are looking for #💰〕token

They love stuff like that

[rapid pollen]

I need my illu t5s3 back to old stats.

[tacit palm]

Ah sorry

I believe that is still being worked on

[lusty slate]

#🎮〕illuvium-overworld message

[primal veldt]

Hi , IS it possible to have a free or less expensive plot in illuvium zero where i Can mine the fuel for the overworld ?

[fresh moth]

Fuel is only mineable + transferrable through payed plots

[primal veldt]

Ha ok , thanks, IS all plot AT 100 $

[lusty slate]

There are different Tiers. I would suggest you read the pinned messages in #🎮〕illuvium-zero channel

[modern sigil]

I've looked high and low and I just can't find the locker! Where is it?! All the guides show it as being next to the forge but there is just a leader board there now

[fresh moth]

What do you mean locker? There is no such thing as a locker storage for illuvials if that's what you mean. You just press 'i' and then 'L' to open the illuvial tab

If you mean to transfer morphopods to the ILZ game, that is on the beach behind the forge. It's called the Transducer

[spice siren]

can someone help me? it's been more than 1 hours and I'm still waiting to connect my wallet

it's been a few day that i tried to connect my wallet but I'm still having problem until this day

[fresh moth]

Have you tried de-activating any other wallets, such as ronin, Phantom etc? They can sometimes interfer.
Alternatively, try using a different browser than your default one

Also, be careful of scammers in dm's

[spice siren]

I'll try it now

thx @fresh moth i can connect the wallet

[fresh moth]

Awesome! You're welcome

[hexed quiver]

Overworld is not working

[lusty slate]

Creatting a ticket is the right move. Wait for support to help you with it

[vagrant remnant]

hello. i have sold solon, the sell is under "my orders/completed" but still "in progress" when i click on the "!" next to the date. What does it means ?

[lusty slate]

You need to wait for the solon to be sold. Send a pic of what you mean ( if I didn't hit the mark)

[vagrant remnant]

It's all good, thanks

[wind nest]

hello everyone, i need some help.
i've update the game but it still stuck on login page, impossible to connect to the game, any solution ?

[wind nest]

I've found a solution, i've change the defaut browser to chrome and i've the invitation to connect

[loud rampart]

maybe you have addons in your other browser hindering the connection pop up.

[hexed quiver]

Overworld is not working

[supple kestrel]

Kicking you to main menu?

[twilit tree]

was there a liv airdrop in October I missed?

[inner lotus]

yeah big one

one gazzilion gitgud tokens

[grim berry]

how do we use the morphopods from overworld in zero?

[hexed quiver]

yes, I remember I'm still in battle before the maintenance

[loud rampart]

#🎮〕illuvium-zero message

[hexed quiver]

still no fix 😦

[hexed quiver]

what is this error?

[loud rampart]

You have something in your Team that you actually Sold?

[loud rampart]

@hexed quiver dm's are scam

[rapid pollen]

What is the name of this blase drone?

[fresh moth]

Looks like this one

[little breach]

Anyone getting on zero iOS : version validation failed

Check internet connection

??

Redownloaded + internet is fine

Still same notice and won’t load. Was fine previously. Started just today. Thx !

[lusty slate]

Please open a ticket with the #❓❓〕support team. I don't know any quick fix for that issue

[glass kraken]

How do i equip the gshock skin? And also, why do i have the opalite ranger skin? I havent achieved it in my progress

[fresh moth]

The g-shock skin needs to be placed on ‘plating’ armour. You can see it if you hold over it and read the description.
As for the Opalite, I have no idea… I didn’t even realise that had been implamented in game yet tbh

[glass kraken]

Thank you. I was searching from the name and didnt knew which suit has it

[fresh moth]

You’re welcome; yeah is a bit more hidden for the g-shock one as normally it’s in the skin name haha

[granite plume]

Any tips for getting wallet to connect to staking platform? I've tried clearing all cookies/history

[lusty slate]

Deactivate all other browser extensions specially phantom wallet if you have it. If it doesn't work try a different browser

[subtle bronze]

Not sure why my message was deleted from general . I got an email from azfjytrdaz substack com . Is it a legit illuvium mail?

[loud rampart]

no

[cosmic hinge]

Is this legit?

[sacred grail]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[fresh moth]

No, it’s a scam

[cosmic hinge]

OK thanks

[gilded mulch]

any advice about how I should fix the puzzle ? I mean is verry slowwwwww

[fresh moth]

I've never seen this problem... is your drivers all updated?

[gilded mulch]

yes

[fresh moth]

Also, make sure your Illuvium is definitely using your GPU, as mine didn't when I first started playing

[gilded mulch]

yep is using the GPU

[fresh moth]

Can try going to 'graphic settings' on your search bar, then find this and toggle it on

[gilded mulch]

cool , thank you

it was on

[gilded mulch]

the video card is dead ? :))

[inner lotus]

@gilded mulch The HDMI cable is probably attached to the motherboard and not to the graphic card socket...check carefully and if necessary...plug it into the graphic card socket 😉

[gilded mulch]

I am using one of my laptops, and this specific machine was running the game about 1+ years ago without any performance issues, possibly even on high settings and at a fairly high resolution. I have tried everything, including running the game on the laptop without any external monitor connected. I would also like to mention that this laptop has an NVIDIA 3060 GPU. Anyway I will continue to debug this..

thank you for your support, much appreciated.

[arctic zinc]

You could open a ticket with support. Press B while running the game.

There have been changes to the build in the past year that have exceeded some hardware.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[gilded mulch]

the ticket has been open for 2-3 weeks.

[real ravine]

hi! whats that marketplace website again where i can complete the withrawal of my funds? thanks

@fresh moth

[arctic zinc]

It should work on the IlluviDex if you connect your metamask to your account.

But tokentrove.com works too

[arctic zinc]

Is your metamask wallet using the ethereum mainnet as its network?

[real ravine]

yes

[arctic zinc]

https://illuvium.zendesk.com/hc/en-us/articles/10406704244495-How-to-add-an-External-Wallet-to-your-Passport-Account

[real ravine]

now it works1 on the tokentrove.. thanks bro

[arctic zinc]

Is it the right address?

Well it’s working so that’s good.

[teal gust]

hi

[white hound]

So I transferred my land plot to another account and it didn't have the three builders I bought 😕 I tried sending it back so I had my builders and their all gone now. Is there a fix?

[fresh moth]

Afraid not, transferring your land will always remove your builders afaik.

[white hound]

Now I know 🤷‍♂️

[cosmic dome]

Is it normal for a newly minted skin to take a long time to show up in my inventory? Like over half an hour?

[fresh moth]

Looks like there is some minting issues for some... Mine is still pending after some hours.
I've poked internally to see if they are aware of any issues; but it is Christmas time so might be a bit of a delayed reponse. I'll let you know if I hear anything

They may just mint after some time though

[cosmic dome]

Thank you. Please keep me posted. The ingredient resources are no longer available in the game, but they are still showing in my inventory on the illuvidex.

This was the blueprint btw:

[willow flax]

I have a question, if I merge 3 holo I have a chance of having a dark holo?
in overworld

[lusty slate]

No, you will get 100% a holo, you need at least 1 dark holo to have the chance to fuse a dark holo

[shut trout]

this is actually longer than I thought

[prime sandal]

any help with this problem pls?

[fresh moth]

Go to metamask > click the 3 dots at the top right > go to settings > Experimental > make sure this setting is turned off

Try after that, it should work okay

[shut trout]

Why has it been a long time but it has not been forged yet?

?

[fresh moth]

There has been a few minting issues recently it seems; mainly for the new blueprint skins. I guess this is included in that.
Send a bug report to the team so they can have your accoutn details logged, and I have been told they are working on this. Hopefully won't take too long for it to process

[shut trout]

thank you it's in my wallet

[snow whale]

I can't login in to my account when trying to login it shows my account but when i click on my profile it shows another page then i have to login with my passport X then when i give all the correct data it shows some errors 405 can someone please help

I can't not see my asset

[loud rampart]

Does it say anything after that error code?

In any case you can try:

• Switch off vpn
• Deactivate other wallet extensions when trying to connect.
• Restart browser and clear cache and cookies
• Restart the system you are using.
• Contacting #❓❓〕support to look into the problem. (recommended for account issues)

[short oracle]

I have questions about Staking ILV and need to know a couple things from someone who has done the process in both ways, a couple times.... Thanks

[arctic zinc]

Asking questions in #🥩〕staking will likely help get you the info you need.

[verbal quarry]

hello

i have a problem with withdraw I withdrew my illivium tokens two days ago but it is neither visible in the pending section nor withdraw

[bleak lion]

No collect

[lusty slate]

You already collected your rewards before the vesting period was over (3.54 ILV), and when you did you forfeited the rest of your rewards

That was the price to pay for claiming before the vested period was over

[bleak lion]

I have 6.70 total but I claimed only 3.54

So they have fee if I claim early?

No info about that 😕 all I know vesting 3 months of half of my token

[lusty slate]

Yes, there was a message there and at the time you claim that says that if you claim early you forfeit the rest of your rewards

[bleak lion]

I dndt saw this

[lusty slate]

Yes there was....next to it and when you claim early the claim window tells you that

[verbal quarry]

437214642 id

[bleak lion]

Didn't know that 🤦🥲

All I know vesting half 🥲

[lusty slate]

It's been 24h and I don't see the transaction included in the rollup. It looks like the withdrawal process did not start. Go to tokentrove connect the MM wallet you withdrew your funds to and start the process there

[verbal quarry]

all right, I did as you said

[lusty slate]

Great check it again tomorrow and finish the withdrawal process from there

[lusty slate]

This is the message you got when you did the early claim

It showed you how much you forfeited

[next ridge]

Illuvial disappeared during bond … someone have an insight ?

[next ridge]

Is it normal that it takes more than 1h to mint the bonded illuvitar ?

[lusty slate]

Are you talking about illuvitars? If so no, it shouldn't take 1h to mint please report this issue with the #❓❓〕support team

[next ridge]

Yes about illuvitar.

Did it, thanks

[willow flax]

i have question . i not drop dark holo in 50 round and you ? is normal ?

[lusty slate]

Depends on the run and if you find it, they are the most rare finish. RNG is not on your side lately

[willow flax]

thx you man 🙂

[fresh moth]

Yeah, as someone who runs a LOT of overworld, dark holo’s are very very rare. Normal Holo’s are a lot more common to find; but DH are pretty rare!

[glossy wave]

hey , any mods online? whats that website to withdraw ILV?

[fresh moth]

Depends where your ILV lives. Are you looking to remove it fro mstaking on L1, or are you talking about claiming airdrop rewards etc

or simply just removing it from your passport wallet?

[glossy wave]

I claimed the tokens to the L1 , now im looking to withdraw the ILV to my wallet

I think the website started with "immutable something something"

[fresh moth]

Alright, so head up to your passport wallet on the illuvium site, click 'withdraw' then you should be able to go to pending withdrawals and find it there

connect your MM here

And it should appear as 'ready'

Then you can finalise it by paying the ETH gas fee, and it'll withdraw to your MM/ETH wallet

Lemme know if you have any difficulties

[glossy wave]

thank youu , I didnt know you could do it this way , tyty

[fresh moth]

You're very welcome. Gimme a shout if you have any problems!

[timber magnet]

Someone help me understand why the pool's wallet is different from the recipient in the validation of the trezor that it asks me for when staking. Thank you very much.

[waxen zinc]

is this fake?

[quasi pulsar]

fake

[quasi pulsar]

looks like you are on the step when you approving spending your ILV tokens by the staking contract which is first step, not staking itself 🧐 sounds about right? (so in this transaction, you should not see any tokens being send)
it looks like this:

[timber magnet]

Yes, very Ty

[vernal ibex]

why i cannot withdraw my staking reward that has been vested?

[arctic zinc]

I’m not exactly sure certain. But it might work if you SLIGHTLY reduce the amount being withdrawn. Maybe to like 17.299

If not then you’ll need to contact support on the support website found under HELP(?) on the illuvium website (but also shared below)

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[frosty sierra]

gday Kieran, im having an issuing withdrawing my airdrop. getting error msg to go on mainet but i definitely am on mainnet. i've cleared cache/et. all the basic steps. what would you recommend?

[fresh moth]

Head up to your Metamask, click the 3 dots at the top right

settings > experimental > and then make sure this setting is turned off

That should fix that problem for you mate

[frosty sierra]

yes that did cheers mate you da GOAT

[daring sandal]

Hello

May I ask if you have a customer service department?

[loud rampart]

#❓❓〕support

[runic heath]

why i can not claim my presason 1 reward?

[arctic zinc]

That’s a strange error message. You should probably contact support on the support website. You can find the support pages under HELP(?) on the illuvium website. And in #❓❓〕support and at the site shared below.

[sacred grail]

Illuvium Support

If you need assistance or wish to report a bug, we're here to help! Visit our Help Center at http://link.illuvium.io/support for comprehensive support resources.

For personalized assistance, chat with m0z4rt in the bottom-right corner. Our virtual assistant, m0z4rt, will try to resolve your query, and if needed, connect you directly with the support team.

Additionally, for bug reports or crashes specifically in Illuvium: Arena and Illuvium: Overworld, please use the in-game reporter. This can be opened by pressing 'B' within the game, allowing you to directly report issues from within the game.

[manic niche]

jimy! I received the same error (shown on your screenshot too) on the top right side corner theres a strange icon.. Did the support able to resolve your issues?

[woven arrow]

Hello, I can't call the ILV of last season, I submit error, this com problem?

[woven arrow]

did you manage to solve?

[hazy rampart]

I have opened a ticket, I am waiting for a solution

[marble wagon]

hey i dont know if someone can help me here, in january i bought some illuvitar with my account, today when i connect with same adress my wallet is empty would like get back my first account

[fresh moth]

@hazy rampart @woven arrow @manic niche
This is a known issue atm, team have said they are aiming to have it fixed by early Monday - sorry for the inconvience

[vast geyser]

I'm unable to collect my season 2 rewards, can someone help me?

[fresh moth]

See above, it's an issue everyones having; should be fixed Monday

[uneven tiger]

Last January ?

[lusty spire]

i get email this real ?

[fresh moth]

This is a scam, be careful

[marble wagon]

yes i found the article for swap old nft from new account with immutable passport but dosnt work

[fresh moth]

Go up to your passport at the top of the Illuvium site, and click the 'transfer in' button. This will help you move stuff fro myour other wallet, into the passport wallet
It's likely your illuvitars are still on your ETH wallet L1

[lusty spire]

thanks mate

[marble wagon]

when i did it kieran

i have this message and cant transfer anything

[fresh moth]

Go up to your Metamask, click the 3 dots at the right. Then go to settings > Experimental and then make sure this setting is turned OFF

Then it should work

[marble wagon]

ty that worked

[woven arrow]

thanks

[uneven ferry]

I have the same problem collecting airdrops with the same error.

[lusty slate]

There is an issue with the back end, devs are working on it it will probably be fixed on Monday or early next week

[vocal cape]

Hi @lusty slate I have an idea that will make more people read Illuvium's Whitepaper / Docs. Who can I discuss about this?

[lusty slate]

I would talk to Rich | Illuvium about it of you want to have a fast input on it. I would also recommend to start a thread in #1020759212172775464 and tag community council members on it for feedback

[vocal cape]

Should I DM @tight spruce ?

[lusty slate]

You already tagged his so when he gets online he will see this, but yes, you can DM him. Don't accept DMs though they are scam...no Mod or team member will ever DM you 1st