#❓❗〕community-help
1 messages · Page 12 of 1
To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.
i did submit for leaderboard. do i need to submit for bonding issues aswell?
Submitted a ticket for bonding issues.
Just bought some disks and it only minted a few and not all. I am missing 2 disks 1 mega 1 standard.
Please submit a ticket here:
?beyond-support
To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.
Thanks
Also missing a bunch of NFTs that showed but did not mint.
Just submitted ticket for single standard d1sk purchase that did not mint earlier today. Is this happening for others? And still happening?
Seems to be happening to a lot of people, Rich and the team are on it. /
Yeah several tickets now coming in, will update everyone through ZenDesk
i keep getting authentication failed when trying to login
nvm got it to work
can we sell the illuvitars we get in game
In overworld? That's the Illuvials.
No. You can catch and sell them wen open beta launches. But remember, there will be a wipe before open beta starts.
Illuvitars are the PFP cards.
yes i mean illuvials so when open beta comes we can do we know when open beta will be
No date announced yet.
ok
Hey, despite the fix I am still not visible on the leaderboard. I unsleeved a card a moment ago an sleeved it again and still not there even though i have 192k points. Help plox.
?beyond-support
To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.
Same, not showing up with 200k+. Already made a bug report.
It's a website
OKAY SO THE GAME IS UNAVAILABLE CURRENTLY?
I AM REGISTERED - ALL I NEED IS TO DOWNLOAD THIS NOW
you only registered on the website? and please don´t use caps
WAITING FOR BETA V2 & OVERWORLDS
Okay
thanks.
You can register for the closed beta through this link: https://play.illuvium.io/arena
You can increase your chances of being selected for the closed beta of Illuvium by following these steps:
- Achieve the <@&870923789985271828> (Level 5) status in the server
- Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
- Participate in and win the weekly trivia competition
- Obtain the <@&1059575774589485116> role from Collab.land
you need to be selected to get into the privat beta
read the text. to increase your chances you can do some stuff extra
Yes
When will tha android version be ready
the mobile version will come out after the PC/MAC version, it still doesn't have a fixed date
Thx mate how are u
Any date yet?
Nothing has a fixed date atm. For now, the only thing you can play on Android is Illuvium Zero. You need to have a land though to test out the alpha
hey
Im confused I caught illuvial but they don't appear in my assets?
in my profile I have one but I cant use it ingame and the ones I cuaght ingame i cant use on my profile assets
captured illuvials go to the sanctum mesa
then what about account assets
illuvials and illuvitars are different, illuvials are the creatures used to battle in-game and illuvitars are collectibles that will have a card game in the future, illuvitars cannot be used for battle
illuvials are not for sale, they will have their own marketplace when they start to be captured in OW
oh ok thank you
I dont see my illuvitar in my crypto wallet listed as an nft I was a bit confused sorry
you can view your IMX NFTs at https://illuvidex.illuvium.io/illuvitars/my-progress
How does one achieve level 5 status on the server?
If you chat in Text you gain XP.
You can check your rank on. #👑〕bot-commands with the command !rank
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
hey, i'm making site about web3 games. I would love to use graphics from illuvium on my site. Where can i find them? Is there press/media kit or something like that?
doesn't have an official media kit, but you can find plenty of material at #🚰〕leaks and on community-made sites like illuvialmaster
that's a lot of material to go through but ok i will try to find some cool graphics 😅
I am not able to transfer my silv2 over
Retry the operation. If it continues failing, contact the Immutable X Customer Support team.
Can someone with experience with the IMX API help understand what I'm doing wrong? I'm going to the "Get a List of Assets" call, but when i put in the IMX contract address for the illuvitars collection (0x8cceea8cfb0f8670f4de3a6cd2152925605d19a8) it's returning zero results.
Hello Illuvimods! quick question, I have been trying to link my wallet to my Illuvium created account, but i always get this "please reload the page" error. I have already sent over some ETH to layer 2 and have some assets...so I don't believe its an issue with key or wallet. I also am having an issue today seeing my ETH balance on layer 2 (I wasn't having that issue yesterday). Image here of the error.
trying to link and confirm so i can list some assets on marketplace
NVM support team! I think it was just a temporary issue as I now have things working.
are you using any VPN? Does your password have any complex special characters?
I deleted the message so your email is not exposed
tell me how to start the game to earn extra money ?!
Game is not on chain yet, there is no earning.
and tell me what game you can earn extra money on ?!
There are no such games here. Yet.
Chainmonsters but this ira, ?!
This is Illuvium. For questions about chainmonsters, I suggest you go to the chainmonsters discord.
thanks ( when will your game come out? )
There is no date announced yet for public beta
Hi guys, I was trying to use my phone to link my ilv account to my wallet through immutableX, then I came across this issue where I can’t link?
Try a PC. Maybe it works
If you're using the metamask mobile app and getting a "signature missing" error you usually just need to clear your cache. The app isn't prompting the signature for the txn
I guess I’ll just be patient and go home to use pc😂
Hello, I have an issue with not being able to sleeve some illuvitars in the "classes" section of the album. Where should I raise this problem? Anyone know how to fix it?
?beyond-support
To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.
Thanks!
When you bond, buy or find an illuvitar in a pack or obtain in a different way, it will update the data of that specific illuvial type. You can for example send one of your Axodons to a secondary wallet, and then send it back to your main wallet to update the data and then be able to place it in a slot. A bit of an annoying workaround.
Got it thanks!!
I'll wait for this to be fixed since it's an issue am having with quite a few of my Illuvitars (so it'll be a headache to move all of them back and forth). Thanks though!
They will likely start rewards only after they fixed the bugs. So no stress. and otherwise you can do it one day in anticipation of the rewards anyways 🙂
Exactly 😉
Im having a problem logging into Illuvium Zero...
I bought a plot of land today using my account and wallet, and when I attempt to sign into that same account on the Play site, when I get to the prompt about accepoting my wallet it says 'this wallet is being used by another account'... really confused
ive only made one account and its the exact same email and PW I used on the account page where the MP is...any ideas whats going on? I tried dissconnecting all accounts and logging back in, disconnecting my connected sites from meta mask, and still no dice... not really sure how to bypass this so that I can play the game
I am not able to sleeve my adoredo or slashin in my album
support can be contacted on the zendesk site shared below
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
And on what game do you earn, tell me please, or is there a way ?!
Read below and also This post in #📣〕announcements #📣〕announcements message
Illuvium offers various ways to participate in the play-to-earn (P2E) economy, including the option to:
- Sell captured Illuvials
- Sell farmed materials
- Sell crafted items
- Earn a portion of the 1 Million ILV reserved for in-game rewards
Please note that while the game itself is free to play, a monetary commitment is required to fully participate in the earning aspect of the economy
Most of the games aren’t fully live for earning yet.
can someone from support contact me?
did you ever got request to your MetaMask to accept claim?
maybe you have running ad blocker preventing it or extra wallet extension in your browser? (for example Opera has one build in)
How do I know if I'm already approved?
How do I know if I'm already approved?
approved for beta access?
So can I enter to participate in Illuvium games?
You can register for the closed beta through this link: https://play.illuvium.io/arena
You can increase your chances of being selected for the closed beta of Illuvium by following these steps:
- Achieve the <@&870923789985271828> (Level 5) status in the server
- Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
- Participate in and win the weekly trivia competition
- Obtain the <@&1059575774589485116> role from Collab.land
never mind i figured it out
I cant sign in on Illuvium zero on PC ( wrong username or password) . I’m using the same credentials as my browser account. Anything im missing here?
many ppl use only name instead of e-mail to log in maybe thats the case? also if you made your account today, sometimes there is a delay till next server reset (at least in Arena)(00:00 UTC) till new account get in-game access (i think)(and less likely, no VPN, no crazy firewall right?)
Fixed. had to reinstall thanks!
My staking dashboard is showing that I have nothing staked. This is erroneous because I should have a good amount staking. The only thing that it’s showing accurately is my claimed amount
Something you can do to verify is check your "Vesting" tab. Any tokens you have staked should be shown in that tab.... then we can assume what you're seeing in the Dashboard is a UI glitch.
Where to report that once i log in into my account it always show wrong password?
Same issue here
How to solve this issue?
Report to support
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
So in Zero, is it just really rare for the Singularity Scaner to pick up an Illuvial or am I doing something wrong? It never finds anything when I run a scan.
Check that your efficiency is above 50%
I had to reinstall it again
After the first one it's pretty rare. I think I saw one every 30-40 scans or something, could be more.
Pretty sure one of my standard d1sks got burned and never opened. Not too worried about the d1sk but would it be helpful to the team if I tried to track down specifics?
?beyond-support
To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.
hi, if i lost my connection to metamask would it be possible to connect with a new wallet on my old account?
You can login with your Email you dont need a wallet for playing overworld/arena right now.
You can still unlink your wallet on your profile and link a new wallet
okay thank you
Hi does anyone know if there is quick fixes to album issues or is it more internal?
Depends on the issue. You ought to be able to unsleeve and then sleeve which can fix some stuff.
support at the link below can help resolve other things
To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.
I'm not sure how to check efficiency. I looked all over
Check the right side.
Oh finally found it. So how do you fix efficiency? I see it now but can't change it
With the scanner, the efficiency becomes lower when there are other buildings or plants near it.
So to increase the efficiency of your scanner, you'd want to have a lot of open space around it. If you try to move buildings away from it, you should see the efficiency change
Oh! That makes sense now why there is that broad field around it when you place it
Exactly. Any buildings or plants which pop up in that scanner's area will reduce the efficiency of the scanner.
Your playing in android phone or desktop pc?
He was using PC
Did you have any luck connecting to the support team on the website?
No reply at all
Hmm. Sorry about that. Hopefully it’s because they are taking the weekend off or something. I’ll open a thread and see what I can help figure out. It probably won’t be much though.
Okay i will wait then, thanks
Desktop
Hello, I want to know about the ambassador program, is it here, and if so, how to get into it
?collab
Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.
Just got myself a Ledger Nano X (don't wanna pull a TSG). Thought I would ask you smart folks what the easiest method would be to secure my ILV assests, I've got em all. Also will I still have access to ILVZero with the different address?
Where can I be able to see my pending deposit from Metamask to IlluviDEX?
Deposits are pretty fast. Like 10 minutes. It should be done by now.
Basically a lot of transfers from one address to another. You may end up needing to use a different illuvium game account at this point. But I’m not certain. I’ll ping you in a private thread in this channel.
Thanks!
Hi everyone, I have withdrawn my slp tokens in staking I still have not received on my wallet from metamask is this
normal ?
Hey Elsantcho-- if you've completed the withdrawal and signed the transaction in Metamask, it should show up in your wallet.
One thing to check is to make sure you have added the SLP token address to your wallet
You can find the official token address in #🔗〕helpful-links 🙂
Ok thanks you ! But where can i put the token adress on metamask ? Sorry for that
When you open Metamask and you're looking at your tokens, scroll to the bottom and there should be an "Import Tokens" link
Coming here as a last resort. I won a Mega D1SK in the Alpha launch party and have yet to receive it. TSG had taken over for the night and I won one of the “#Illuvitar” wheel spin games. I can show proof as needed. TSG Twitter dm’d me on the 15th last month and said “end of next week latest”, that would have been March 21st. Tried messaging him a couple times since no response. No big deal just hoping someone else can help me
@slim marsh
Please contact support, we'll help you get to the bottom of it
?support
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
I will get to your DM, apologies just getting some stuff sorted
No, not a collab. It is to promote the project as an ambassador to translate articles into Ukrainian. To make guides on the project and other activities.
I don't think the team has started translating but there are community made websites that provide Information and is trying to translate into different languages like IlluviHub or Illuvialmaster
Who has the mega disk that’s being sent? Is there someone else on the team who can take care of sending it? I gave my address already. Just need it sent, not sure what the hold up is exactly
Going to reply to you on Twitter
hi everyone, is there anyone who can help me with my wallet?
Probably. What's wrong with it?
I need to send my things connected to illudex to another wallet.
What's your question? How to do it?
There is a transfer button on the illuvidex.
Yes exactly. I need to connect another wallet to my account and at the same time I don't want to lose the things I have on my account
Okay. First create your second wallet. Then move all your stuff from wallet 1 to wallet 2 then re-link with the new wallet.
the arrow on the top right. you can send your stuff from your wallet the a new wallet.
the new wallet need to be connected to imx before you send it.
You can use a site like tokentrove to move multiple items of same kind in a single transaction. Like 10 disks or 10 clown noses at once. However this does not work with illuvitars, since they are not the same kind.
Thank you guys, i need create new metamask account
hey bro, i dont see it 😄
You need to go to an nft from you like a illuvitar and then you should see it.
yes i see it! thank you 🙂
Great
heyo, i have a fire atippo that was set in an album, i bonded it so it was removed from the album, doing this with other illuvitars has been smooth but this one is stubborn, tried hard refresh
and log out log back in
hey i have sILV from a long time ago, is there any way I can swap it to sILV2?
hi, when will album be up to date? still shows some illuvitars to buy, which i own...
They working on it. No date announced yet for the fix.
There is a work around that seems to be working, but it will unsleeve everything and you’ll have to start over but it worked for me for album slots that were not working
Unlink wallet and then link the same wallet back
Maybe. You can check if it’s eligible. https://silv2.illuvium.io/
thanks for the reply. it says i have no sILV2 to claim :\ does this mean my sILV is useless?
Correct. I could probably look at your wallet history on etherscan and explain why it’s not eligible. But it’s certainly not eligible.
Hey guys, I just tried to load a disk. After nothing happened forever, I reloaded the page. Now when I check my profile no assets show up, although one disk has been burned (says so under activity). Am I screwed now?
I’ll check it
Deleted for your security
thanks! You rock. The first sign of any ILV staking activity that I noticed is from 130 days ago
You got them recently. They are leftovers from the v1 staking contract. But they are completely useless.
Just disregard them
Ohh I see. Ok cool thanks, was just making sure
You are not screwed. You should send your transaction info to support at the webpage below.
To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.
Nice, thanks!
i cant link my wallet with my account. its looping
ok, worked.
Hi not sure why I don't have the + icon to add photos in on the #🎮〕illuvium-beyond chat?
Because you are not level 5 yet. Then you will get the ranger role and be able to
You can check !rank in #👑〕bot-commands
thanks
heard there was a work around to update your album. It was to unlink your wallet and then relink it. I did that and now the album doesnt recognize my illuvitars. Even though they are in my profile. Noticed a few more people having the same issue. Will this get updated prior to the first leaderboard rewards drop?
Regarding receiving rewards:
#🎮〕illuvium-beyond message
My albums aren't picking up my bandaid illuvitars. Is this a known issue?
Yes
Ty
what is Revenue Distribution in staking . i staked for 1 year 100 days before but i did not received any token
ICCP-3 Revenue Distribution Decisions aimed to ensure sustainable revenue distribution for the long-term operation of the DAO, and to provide clear expectations for $ILV stakers. Future product proposals should adhere to the relevant distribution definitions.
Summary:
For products with negligible variable costs, 100% of revenue will be distributed.
For products with non-negligible variable costs, 100% of revenue minus variable costs will be distributed.
For more detailed information, please read the full ICCP: https://gov.illuvium.io/#/proposal/0x245e440c3b517a0b7a7ff11c2c038cfd96c503ab9cbf3e593bd8d7c73cd07fae
There has not been revenue for distribution during the time you have been staked. Only the yield farming rewards that you can claim under pending rewards.
When you stake ILV in yield farming, rewards will start accumulating for you. However, you'll need to manually claim these rewards and pay for the GAS fees of these transactions.
You can choose to claim the rewards whenever the pile is big enough to justify the gas fees. If you claim sILV2, it will be unlocked right away and can be used in-game as a substitute currency for ETH outside the marketplace and the Leviathan Arena. If you claim ILV, that batch of ILV will be locked for 12 months and automatically staked in the ILV pool with a token weight of 2.0 for compounding effects. And the process starts over again with new rewards accumulating.
Please note that ILV paid out as part of Illuvium’s Revenue Distribution must also be claimed, but they are not subject to a locking period.
Same here, won the twitter competition @short mango initiated, dm‘d @tight spruce several times, he opened a support channel here on discord, I showed proof but …nothing happened?! If you can’t manage it, don’t do it; it’s frustrating… maybe should twitter to the other winners, maybe they received something…
Hey, DM the official Illuvium account on twitter with your account, and send your wallet address
Done! Excited if something will happen now, coming back if not…
@pelican | Illuvimod pls help
Can you not find the thread? Please do not trust any DMs
No one legitimate will send you DMs
How long does it take to withdraw eth? It's been pending for an hour for me
It can take up to 24h
Thanks!
I've tried logging in with and without vpn. Tried resetting the password. Tried to register again, writes that such an account already exists. Before that, the game was in every update, everything was fine, but after the release of the illuvitars, it stopped entering. I wrote to support, they said that they were looking for a problem, but a month has already passed ..
Hello, I have a beta code go to download open world and once it downloads the file does not open the gane
when i select the illuvitar to set as pfp, it does not stick. I had set it before but its stopped working now. please help
Can you report the bug please 🙏🏽
?beyond-support
To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.
done. thanks
I won a Twitter event, but a lot of time has passed, but there is still no contact. I sent an email from the management team last time. Please check what happened.
@flat raft
When I download illuvium beta the file goes to my downloads I got o open it from there and it says cannot open file. Is there a specific folder I need to put the files into? Or should it just open. I have deleted and re-downloaded a few times
You need to unzip the files first
Left click on them then there should be an unzip option?
Maybe you need a unzip Programm Like WinZip or WinRAR
What did u do with your files? Did u have to use a program
I am on win 11 and i drag the files in a folder on my PC.
What folder. Does it matter what folder
I made a folder on my PC. Than i drag the files from the folder i downloaded into my folder on PC.
No worries that’s
Working?
Hi First, don't ping a admin please.
2nd Prizes will be distributed over the next week. If you encounter any issues, please reach out to Illuvium Support. Thanks to all the artists who participated; we were blown away by the talent on display!
That's what it says on the tweet below the winners.
Maybe you should wait a few more days. They are holiday's in a few countrys right now. Easter holidays. Give them a few more days. Thanks
Heyy, can't seem to log into Illuvidex today. Keeps saying wrong wallet even thou I disconnect everything from metamask and log out on Illuvium. Backend being worked on today? Edit... after clearing cache and trying a few different things it's connecting now
When do leaderboard payouts happen?
First they need to fix some things.
Hello guys 🤗 who can tell me why I am not able to discover new illuvials on illuvium zero version v0.1.4 ? It's been about a week now without rewards ? Any tips ? Maybe adding more power station 🤔
Illuvials are limited in Alpha Season 0.
Hello someone can help me i withdraw my eth from wallet but i didnt get any on my metamask? what is problem
Withdraw from IMX is a 2 step process and takes up to 24h
i withdrawed from web ? i have to withdraw from imx to?
i did this
So now it should be pending
somewhere i can see it?
On the tab "pending" on top there it should say (1)
When it's ready to withdraw it will be under ready
oh okay than thanks :3
need any fee or anything ?
Keep in mind nobody is going to DM you to help you. If somebody send you a DM now, they are trying to steal your money.
Yes, when it's ready you'll have to pay gas to move it back to Layer 1
yeah i know that not first time on crypto games 😄 annoyng
hw much is the fee?
Depends how busy the ETH network is
on avrage hw much
hello everyone
have problem with depositing eth on IMX balance can someone help me please?
bus its still 0 on my account
everything solved out
Did this get sorted out?
Yes the D1SK was sent out 25 days ago they didn’t see it
When can i play on android
If you own land, you can already play on mobile. For arena the mobile versions is planned for Q1 2024
Hey @nocturne hare i dont have land neither money thx 4 the info
!contracts
?token
ILV: 0x767fe9edc9e0df98e07454847909b5e959d7ca0e
ETH/ILV SLP: 0x6a091a3406e0073c3cd6340122143009adac0eda
sILV2: 0x7E77dCb127F99ECe88230a64Db8d595F31F1b068
he the game will connected to the blockchain and the earning begins wen we start the public beta in Q4
Great any date yet
only Q4 2023
Great
helo
i wanted to take out my eth and tranzaction failed ,took the fee but failed what happened what should i do than im out of eth now for fee
the transaction usually fails when there is an abrupt increase in the gas fee or when the interaction with a contract occurs with a fee lower than what it is at the time of the interaction
unfortunately when this occurs the balance of the fee is lost and the transaction does not take place
the solution is to send a new balance in ETH to pay the fee and preferably use a higher fee than the default so you don't have the risk of failure
Hii
Where is tickets section?
?support
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
I can't connect to illuvium zero
I have tested illuvium overlor
I bought a land on march 25th but I can't connect it to the game
Chris Burman (Illuvium) support@illuvium.zendesk.com replied on March 27 as there were many cases
I'm not sure how to get the game to work, but I'm sure it will.
I still can't log in
You have your land in the same wallet you are connected to in Illuvidex right?
Can someone help me here? I just don't understand why I can't buy Illuvitars on the Marketplace with my Ledger account. 1.) ImmutableX - Confirm purchase 2.) MetaMask - Signature request (sign initiated action from ImmutableX) 3.) Ledger is plugged in and Blind signing is enabled) -> but then the ImmutableX window with the loading bar just stays there and nothing happens! I really don't know what else to do.
Hard to say what the problem is if you haven't try disconnecting your wallet to the illuvidex and reconnect and try again
I have definitely tried it at least 15 times and also yesterday, so it wasn't just temporary! :/
have you tried a diff browser? or maybe update your ledger?
You can try clearing browser cache. You can try turning off other browser extensions.
Thanks, i will try it later 👍
Hi, who would I need to reach out to for setting up an AMA with your project?
@slim marsh
Hi, I am just about to buy a new PC to play Iluvium. So that i need help. What are recommend parameters like processor, graphic card, RAM and so on... Thank you very much in advance for any recommendations
16gb ram min. and a 1070 min. personal opinion.
@sinful ivy do you mind setting up a private thread?
i made you one 👍🏽
Hey man, there still none development updates reports right?
we have for illuvium zero #🎮〕illuvium-zero in the ping post. and the PB2 for OW is coming soon with a lot new features and fixes.
But what about the "Dev Blog every month" we don't have it anymore?
It's coming
Who do I contact or talk to for stolen land ?
hi. how can i help?
My land has been transfered out of my wallet on illuvium into another wallet
has anyone access to your wallet?
I didn't know about this until now
Nope
do you use a cold wallet like a ledger?
Metamask?
only metamask? thats a hot wallet. did you connect your wallet to something that maybe is a scam?
Nope I haven't had access to a computer for months until today. To find out a few weeks ago it's been transfer out
i checked it. and looks like you get hacked or something. if you don´t send it to the adress than you been hacked.
So what do I do with that ? Illuvium got hacked?
no your metamask got hacked i think. there is nothing we can do.
i personally lost two tier 1 land too.
thats why i recommand a ledger or other hardware wallet
Can illuvium not access that land ?
no i know thats bad. but we cant do anything
What would you store your land on then? What do you use
i use a ledger. you cant do anything without give the access via the ledger.
Which one do you recommend
i have the nano x.
Ok thank you for your help
At least it wasn't someone on the illuvium team stealing again lol
sorry that i cant help you with that
which hardware wallet is good on a budget?
ledger nano s is a cheap good one
thx
I was wondering if i could get some assistance with a sale i did with my land and still haven't received the eth?
ok can you explain me what you did please?
i've tried to withdraw the payment but it still hasn't gone to my wallet
oh ya its a 2 part withdraw. the first part is the prepair for withdraw. it take up to 24 hours.
the 2nd part is the withdraw. so you need to do 2 signings.
hola a todos soy de uruguay , saben que tengo que hacer para poder acceder a la beta de arena
hi english please or go to #1023944295583076352
It says i have connected the wrong wallet but i never changed anything. what happened? any updates?
so it displays my wallet adress which i used and tells me if connected, that there is nothing. no illuvitars are getting displayed
I’ve seen some people mention that metamask had an update and it’s impacting some users. I’m not sure what’s happening with it though.
Is it possible that you’ve got a different wallet extension that is getting in the way?
yeah metamask is updated and wants me to accept ntf detection
but I am concerned xD. I have no other wallet extension. erc20 only metamask
You don't need to. Go to assets and you're good
no its about illuvium
Did you try disconnect and reconnect your wallet with Illuvidex?
Try it and give me feedback
It's your metamask connected to the website? Green light on your metamask on the top left
You have select the same wallet? Do you have multiple wallets on metamask?
yeah i have but i purchased with that one since i do mainly with that one
Ok you can try clear cache on your browser. If that is not working. Idk. I accept the show me my nft stuff
i have to go to bed now and have to continue tomorrow i guess
nearly 4 AM right now for me xD. Thanks for your help so far.
Same time for me😁
haha. where do you live?
Germany
lustig. definitiv cool. same here sage ich mal. but lets stick to english
I am always in #1025481279493390396 too😉
thanks for your information. i will join tomorrow. maybe we share some games 😉
Hello, I withdrew eth from my account but did not receive any on my wallet. It was about 2 hours ago.
Its shown as pending.
@sinful ivy hi buddy I won standardD1SK giveaway on twitter, with infomartion about sending till 15.4, but didnt recieved. can you help please?
Usually takes 12-24 hours before you can complete withdrawals on IMX. Check back tomorrow.
Ok, thx for the information.
Hey, why does it says that i have no funds in my IMX Wallet plz?
Did you send funds from your wallet to Imx?
Can you check on immutascan what happened with the funds?
@sinful ivy can you help please?🙏
Can you send the link to me from the giveaway?
Hey can you send a support ticket please so we can gather your wallet info and such
To report any issues with Illuvium: Beyond, please contact us at http://link.illuvium.io/illuvitars.
sent, thank you
Have you checked back on the site? You should be able to finish your pending withdrawal now. It will cost a gas fee.
Question? How long can you hold your MegaDisks? Do they have an expiration date which they have to be opened and burnt by?
You can hold them unopened for as long as you want
Hello is there an issue to Connect on Illuvium Zéro ?
What problem do you have?
I try to login and the authentication never ends 😬
Do you have the newest update? v0.1.5?
Yep, it didn’t change this week end ?
Any VPN active? Reconnect your internet modem.
No vpn, modem ok. I will restart computer. Who knows
If this is not working. Send report to ⬇️
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
It’s working after restart of pc, thanks for support and sorry for bothering 🙂
All good. I am here for such work😉
Why in my album I get the message that I don't own any illuvitars?
Hello! Please how can I get access to beta ? ILV arena
I wanna stream ILV every week on twitch
Try to disconnect your wallet and connect again. If you have a cold wallet, than disconnect it from Illuvidex and connect back again.
?beta
You can register for the closed beta through this link: https://play.illuvium.io/arena
You can increase your chances of being selected for the closed beta of Illuvium by following these steps:
- Achieve the <@&870923789985271828> (Level 5) status in the server
- Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
- Participate in and win the weekly trivia competition
- Obtain the <@&1059575774589485116> role from Collab.land
I can't connect my wallet to my staking dashboard? I use brave as a browser.... someone with the same problem?
Make sure that your wallet is properly connected (green check next to it). If you are in doubt of the ownership of your assets make you can check your wallet in immutascan.io
I don't use brave but I have seen some people have problems with it while connecting to the staking site. Try another browser (clear cookies and cache too)
Hello everyone, I have since a few days the problem that illuvidex displays the error "wrong wallet". This is still the same Metamask wallet that I connected at the time. I compared the address under Account settings with the one in my Metamask wallet and it is the same. on Metamask I am also on the Ethereum main network. Anyone have any idea what could do?
Have you tried another browser or cleared cache, perhaps the issue will get fixed. Also make sure your browser and wallet are updated
And DMs are scams
If the problem still persist I would revoke all accesses from wallet to the illuviDex and then sign them again
I feel like this is already a bug but wanted to see if I was missing something obvious so figured I'd post here as well:
I was trying to connect my wallet to my Illuvium Beyond account and accidently connected it to the wrong email, now I can't unconnect it from the wrong email. Is there a way to unconnect it so that I can reconnect it to the right email?
When I try to unlink it I get stuck on this warning and even when I click unlink nothing happens.
<@&795142782133207063> Hi I minted illuvium land but I am unable to find out how much money I spent on it from the activity. This is time sensitive please. I apologise for the tag. I need to find the details of how much money I spent on the mint
You minted or you purchased ?
Because there is no mint yet...
I minted land that is what it shows on the activity
Look up your wallet address on Etherscan, it will have the amount you spent on minting.
I will check
I am not able to see it on that date
Am I able to DM you? so i can share the transaction?
Sure, but I will not DM you first.
I messaged you
Hopefully you haven’t been scammed.
He's good, just needed a hand finding the correct txns on Etherscan.
Hi, does anybody having problem connect ledger wallet to Illuvium Zero? Sometime I can connect and sometime it doesn't connect. The sign button is gray out, I could not click on it.
You mean connect to your illuvium account?
Connecting my Ledger wallet to my illuvidex/illuvium account.
You know that you only need to connect it ones to your illuvium account.
Can you send a picture please.
After I click sign from metamask, this window popup and the sign button is grayout. Normal it's blue and I click on it and the wallet connected. This just happened yesterday.
You need to connect your ledger and select the eth wallet.
Yes, it's eth wallet. earlier today, I tried again and it works, then I lock out and try again, then it doesn't work.
Do you have your ledger plugged in your PC and unlocked and select the eth wallet on the ledger?
If yes reject and try again.
And enable blind signing on your ledger.
yes. I unlocked it and it say app is ready
Did you try to close the browser. Restart computer and try again?
No, let me try that
Still got the same error message as in picture. After I click on confirm wallet link, the same popup as above apppeared.
Hmm.🤔 Did you enable blind signing like it says in the blue window?
Yes. I double checked. I have using this ledger wallet everyday for illuvium beyond. It just give me this problem since yesterday all of sudden.
Ok maybe someone from the support can help you.
Send a report to ⬇️
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
OK, Thanks.
Sorry i couldn't helped you more. 
Thank you.
circling back on this I went to download the new IZ and it prompted me to connect my wallet to my account that I have registered but it wont let me :/ is there any steps I can take to fix this?
Is it the same like this, that you can't sign the metamask pop up? #❓❗〕community-help message
Nope. I don't think so.
So my wallet use to be linked to my illuvium account, I played IZ on it, used the email to log in for overworld.
Almost everytime I was playing Illuvium Beyond I would usually have to reconnect my wallet to my account to show my assets in the album, which is fine. But one of the times my computer auto filled another one of my emails and now my wallet is connected to that email. When I got to profile settings to unlink the wallet it won't let me and I get stuck on this page.
and now it seems I can't connect the wallet to the email associated with IZ to download the new version(?)
I will ping you in a thread. One sec.
Thread is closed, gotta make a support ticket.
Random, but noticed on the FAQ page there is a misspelling on the first answer - "won'r take longer than 5 minutes" just thought I'd mention it 🙂 https://play.illuvium.io/arena/faq
When I try to disconnect it, it shows me that a problem has occurred.
Did you ever find a solution to this problem? It's happening to me now and really getting me angry. I've updated everything made sure blind signing enabled and still nothing. This is the first time it's happened so I might give it a few hours and try again
Sometimes I find that opening metamask in its own window/tab and not just as an extension popup helps
Tried that too, thanks for the help. I'll try again later tonight and see if I have any luck
Clearing browser cache helps some stuff
I'll try that next
When I tried to launch IZ today I received an error that was saying sth about memory cannot be written or read with hex location, I didn't screenshot it because the game crashed completely afterwards. Since then I am unable to access the game with the following error during each login: Another device has signed in with this account you will now be signed out. I imagine my session state somehow got corrupted on the server, I tried all the trivial stuff with rebooting, replacing all game files (Windows, 1 device). Would appreciate assistance.
Can you submit a ticket here:
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
Yeah, I figured it might be better to send a ticket, I am already doing it, thanks.
why are the staking pools not visible for me
Try clear cache on your browser.
Hey there, I was wondering whom to talk to if we want to build mods for Illuvium. The docs have a section about https://docs.illuvium.io/whitepaper/expansion Mini Games and Collaborations, so I was wondering if there is some standard already how this works.
Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.
Hi! Download version Zero 0.1.5
The system writes that the system time is incorrect and the progress will not be saved.
This is correct, because I work remotely and my computer is set to a different time zone. I did several actions, checked, the progress is really not saved. So I'd rather stay in 0.1.3, it doesn't quibble about time.
?support
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
send through this channel that the team can analyze a solution in a deeper way
Hello all. is anything of waht we do in-game right now permanent for when the game releases?
No
You gain familiarity with the early beta version. That will remain permanent. Whether that is helpful is a different story 👍the bugs that you find and the team fixes will also be permanent changes.
have leaderboard payments started yet?
not yet
Hi don't know from how many days, last week was ok, now instead I can log in the marketplace but I have "Error fetching data" and I see only eth price and land background last months was always ok
Don't see foreground of land or illuvitars only the background, maybe was cached in my pc? Tried to login with wallet but the problem persists from at least 12 hours
Did you try to clear cache on your browser?
Yes still getting the top right popup "Failed to fetch". Is the VPN a problem?
Yes that could be the problem. Try to turn it off and try again.
Ok I'll try and let you know. Is this a recent change in your web providers?
I deleted all cache options and tried another browser
Never had any problem with illuvium dot io website
Ya sometimes i have same problem. But i was all good by clear cache. Vpn or other extension are a problem too.
Ok I'll give another try in the next days. Thanks
Hi now it works. Magic or magic? 🙂
Nice
why when i log in on illuvidex it says i don’t have any illuvials but i have like 8
I mean they doesn’t show on the browser when i log in an i want to see my illuvials
Have you tried clearing your browser's cache and cookies?
Did it and still cannot see them
It says also that i have 0 point
How can i earn this?
Is this overworld? If yes it reset every 24hours
Ok thanks yes is overworld
Done but nothing,any other way?
The caught illuvials are not on the illuvidex right now. You playing the privat beta with no nfts or Blockchain connected. You need to wait for open beta to keep the illuvials as a NFT.
The caught illuvials are only in-game.
Ok thank you
?support @forest ginkgo wait until a <@&795142782133207063> <@&821154860816793604> canop3n a private thread for you or create a ticket in support
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
This is the error i get
For security reasons is better to not discuss this matters here, I already pinned people to help create a private thread. I suggst that when interacting with the sttaking page do it from a PC and not mobile
You mind creating a support ticket and we will help you asap include as much information about your methods and wallet you use in the ticket as well
Thanks Rich 👍
Idk what a support ticket is or how to create one. I’m new here
Can someone tell me how to create a support ticket
So I have now changed the browser from Firefox to Chrome and now everything is working perfectly again. I can shop normally again with my Ledger account in the Marketplace 💕
Yeah changing browsers usually helps. I have issue with Chrome now and FireFox works. When they both don't work, I use Brave 😄
<@&821154860816793604> hello, I've been banned from discord because changing my name to AndyL | illuvium
My previous discord name was AndyL#1752
Please help, I can't join the illuvium discord group
this is my second discord account
@elfin spindle
I've joined since 2021, and I'm happy to change my name to AndyL | Illuvium, I thought it was allowed, apparently I got banned
I don't know, please forgive me
It's not allowed to change or use a name with | Illivium or Illuvimod. A lead mod will check soon.
I'm very sorry, I don't know, please help
I can't. You need to wait for a lead mod.
can my account be refunded? I've reached the ranger
i will wait lead mod
You're unbanned - Like Synix said, you absolutely can't use" | Illuvium" in your name unless you work for the team.
I've changed my name back to AndyL#1752
can i join discord again?
Yup, give it a shot.
i'm glad to be back
thanks a lot mod
Hi guys , sorry for irrelevant question but my Metamask hacked last week and some of my NFTs stolen . now I want to buy hardware wallet , which wallets can support web3 token and NFTs ?
Personally i use a ledger.
And sorry for the loss. I was in the same situation a few months ago
Thanks sir , so ledger can store any NFTs and tokens ?
The most i think. If you connect it with metamask you should be good👍🏼
can you tell me how to connect safely ? I mean I must create a new MM and then import ledger to it or ... ?"
Yes that's the way. If you got your ledger i can walk you threw. Ping me if you have it
Thank you so much sir , and which ledger do you recommend ?
I got both. Depends on how many different tokens you have i guess
sorry sir , I don't get what you mean 😦 you mean I can't have all my tokens on 1 ledger is there a limit for how many token or NFTs can store on 1 ledger ?
No all good. I checked again. More than 1000+ coins/nfts supported on both ledger. The nano x has Bluetooth and the nano s plus as no Bluetooth.
Thanks sir , I just checked on ledger website and I checked for supported tokens but $ILV wasn't on the list . I got $ILV 😦
ILV is Supported. I have them on my ledger. 😉
And over 5000+coins supported via 3rd party wallet like metamask
Let's say Silv2 is not supported by ledger but on metamask. You can't see the token on the ledger app but on the metamask app you see them. So they are safe too 😉
this is so confusing 😭 so you mean I can store tokens on ledger like $Silv2 but it not showing on ledger instead if I connect it to MM it shows there ?
or it's just store on MM which linked with ledger ?
Yes. It shows on the metamask. Connected with the ledger
Thanks sir I got it now
Everything you do needs to be confirmed by the ledger. It's like a 2FA authentication.
yeah it's good , but I think still must use a anti malware because it can steal private key right ?
Privat key is not stored on PC. You will get a few papers where you can write your seed phrase on it.
so it can't be hacked at all if i put my private key safe . thanks sir for so much great info 🙂
cold wallet should be the safest way at the moment. Your welcome 
heya sers.. was there an OVERWORLD reset just now? It seems my progress got wiped out.
hi - I am trying to change my wallet in my account setting at https://play.illuvium.io/account but there is no option to change it. My old wallet is showing but no way to change it seems. Any ideas?
Go to the illuvidex login there and you can find the unlink wallet button. It's not showing on play.illuvium
Not that I know. Normally not
I'd check but it seems the "Login" button on the illuvium homepage has been removed. Or am I just being blind today?
I did and it is updated there, but not on the other account page (so i cannot log into Zero)
Did you try log out and back in again?
I did
illuvidex is showing the correct wallet (with my land) but my account on illuvium.io is showing the old wallet.
Ok do you login with your wallet or with email and password?
Ok can you send a Report to ⬇️
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
Thank you
Ledger recommends using Metamask’s hardware integration for using its hardware wallets for defi interactions. You can google the phrase “metamask hardware integration” and metamask’s support pages will be one of the hits.
Good morning everyone, how are you? I am a representative of Move Gaming, a Brazilian guild positioned in the web 2 and web 3 market, we are in axie, ArcheWorld, pokemon, GTAV, thetan arena, The Machine Arena, the bornless, among others.
Today we enter ArcheWorld with full force and we already have more than 500 people in our guild facing our main "Rival" the snack club.
I'm contacting you to set up a meeting for a possible partnership between Move and iluvium, I think we have a lot to add to you and you to add to us too.
@glass galleon@flat raft@short mango
?collab
Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.
Yes
Yes
Thanks
Hi Gents, i am wondering if you could help. I have been trying to find some recommendation what graphic card would be enough for PC for Illuvium? Would RTX 3060 be enough or should I go for better one? Thanks in advance for any advise...
It's worth noting that there aren't official recommended specs out yet.
I can say from experience that I've been playing the beta on low settings on a 1060. A 3060 should be sufficient to play on high settings, but again, there aren't recommended specs out because the game is still under development.
Thank you very much 🙂
Hi i ve received the beta code to start the game and i downloaded the app on the Mac book but i cant open it
Someone of you use iOS ?
Go to privacy settings and press open anyway
@tight spruce
You can also post it to #🎨〕community-content channel.
Was the sign in sign out problem room deleted?
I have all science buildings. How do I start collect Blueprints? Is there a guide?
Thank you
Interested in staking my ILV. How do I figure my ILV rewards for staking? For example, if I stake 20 tokens what will rewards be at certain stake length?
Hi, you have to take current APR and factor into account the decline yield of 3% every fortnight. There is a good community made excel in the pinned messages in #💰〕token that will help you estimate your rewards
Hyperion animation glitch
?zero-bug can be reported at the page shared below
Illuvium: Zero does not have an in-game reporting system
If you encounter any issues while playing Illuvium: Zero, we encourage you to submit a request through our online support portal: http://link.illuvium.io/bug. This is the best way to report bugs, as it allows us to track and address issues more efficiently.
From where do you have this? Is there any wiki with similar info and guides for the game?
top left corner of this pic you can see its from IlluviHub
(website)
I can't find this there
@bitter chasm - this man will know where they hid it xD (maybe its on their discord 👀 )
hola amigos ,me sale este error
Hi, please use English only in public channels. You can look in #1023944295583076352 for your own language if you don't speak English.
ok
you don´t need to post it in multi channels. they hit you up wen they are online.
lead mods will get to you. you only need to wait.
hey guys
hi
how u doin ? wanted to know what should i do if i just joined the community and ive been staking ilv for over 4 months now...just noticed there r plots of lands and nft we can buy....is there a video or something that can clarify what we can do to benefit the most from this project
If you're looking for a place to start, you'll find everything you need in the #🔗〕helpful-links and #814084157713940482 sections. From quick overviews to in-depth information, these channels have it all.
Additionally, keep up to date by checking out these channels in the Discord:
#✍〕rules
#📣〕announcements
#❓〕faq
#🚰〕leaks
The land sale was a long time ago but this information would all still be very useful for someone looking into land. #🎮〕illuvium-zero message
This is the bug report that i have after 10 min of game
I have a notebook with rtx 3070 and the latest driver…soneone have the same issue ?
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
gm! This is Nupur from Parcel, a payroll app for DAOs and web3 teams.
May I know who takes care of payroll and expenses at Illuvium?
You can fill in the form below
Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.
Done, when can I expect a response?
No idea, as soon as they can
heyo, i have a land again but am unable to download illuvium zero, im having that issue where it wont let me attach to the account with the land because my email 'is already used with another account' . possible to manage the email on the backend/can i get some help resolving this?
please send a report to ⬇️
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
i will also add you to a thread with people that have the same problem.
thanks
Now a just wait?
Wait until it’s in the READY tab. Then you approve a transaction and pay some gas on ethereum mainnet to transfer the withdrawn amount to your L1 wallet.
yooo guys! i wanyted to aply for the Beta access on the website but i get an error.. anybody knows anything about t or maybe had the same issue?
?beta
You can register for the closed beta through this link: https://play.illuvium.io/arena
You can increase your chances of being selected for the closed beta of Illuvium by following these steps:
- Achieve the <@&870923789985271828> (Level 5) status in the server
- Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
- Participate in and win the weekly trivia competition
- Obtain the <@&1059575774589485116> role from Collab.land
@eager smelt what device are you on with Android or iOS ?
This account issue is not related to devices but is related to the backend and account duplication.
Mac book with brave browser
But yea likely not the issue
can you try to clear your cache please.
and how I do it?
what browser do you use'?
On your computer, open Chrome.
At the top right, click More (Triple Points)
Click More tools and then Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.
Thanks friend
is it working now?
Anyone know why I can't stake from trezor through metamask anymore?
When i connect my trezor through metamask(it's the correct account and all the funds are visible inside staking etc) to stake like i previously did, then when the metamask popup comes to approve the transaction and i confirm instead it opens a popup window for trezor connect something and just hangs there blank for a moment before giving an error inside metamask?
Just updated extensions, firmwire on trezor, the trezor program itself etc. Same.
Maybe Try turning off the trezor program. That’s how it works with ledger.
Nope :/
Maybe someone here is staking through their trezor and can walk me through how you do it?
Hello friend when I finish registering I get the same error
hi! can ILV be earned within any of the Illuvium games?
There has been 1million ILV set aside for in-game yield. But that has not been made available yet since the games are still not publicly available.
Illuvium offers various ways to participate in the play-to-earn (P2E) economy, including the option to:
- Sell captured Illuvials
- Sell farmed materials
- Sell crafted items
- Earn a portion of the 1 Million ILV reserved for in-game rewards
Please note that while the game itself is free to play, a monetary commitment is required to fully participate in the earning aspect of the economy
There are the rewards for #🎮〕illuvium-beyond that will be opened up once the leaderboard bugs are worked out. https://illuvium.io/news/illuvium-beyond-v1-1-now-live
thanks a lot you two, appreciate it!
Hi i have a sweeping bot in my metamask but i still hold illuvium land is there a way of sending it o transfering to another account?
Yes there is a transfer button on the illuvidex @green patio
Why is it costing me $100 in gas fees to withdraw $500 flexible deposit Ilv sushi swap?
I recently purchased land for Zero and have registered for the Overworld Beta. How long should I expect to wait until I hear if I've been let into the Beta?
Because gas prices are insane right now.
You seem to have left the server. So I can't help you.
You left the Illuvium server but it looks like you are back. I believe there was a scammer trying to scam you. Be careful.
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
Sorry. I did leave. Just trying to figure out how long to wait typically for beta access.
Simply applying on the website might have you waiting for ever. There's been too many applications. So that's why getting access to the #1075137668821823628 channel can help you skip the line and be manually added as part of a weekly batch.
If you own land then #🎫〕verify-asset
Or you could go get the Twitter raid role. #1038034977864032276
Thank you. Much appreciated.
Good evening because it tells me that I have to wait for the game to come out in the videos, I have seen that they play
This is a bot command. Read the message below
You can register for the closed beta through this link: https://play.illuvium.io/arena
You can increase your chances of being selected for the closed beta of Illuvium by following these steps:
- Achieve the <@&870923789985271828> (Level 5) status in the server
- Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
- Participate in and win the weekly trivia competition
- Obtain the <@&1059575774589485116> role from Collab.land
yes
Then read this set of messages #❓❗〕community-help message
thank you
Does it normally get this high? What would it typically be?
Gas has typically been 30 gwei or less on weekends. It’s 92 right now and was like 150 earlier.
Here’s a standard tool for gas prices
Why is Illuvium constantly dropping down 90% in one year is that a good sign???
Thank you for Zero 0.1.6. make note on my tier 3 land, my road had disappeared.
?zero-bug
Illuvium: Zero does not have an in-game reporting system
If you encounter any issues while playing Illuvium: Zero, we encourage you to submit a request through our online support portal: http://link.illuvium.io/bug. This is the best way to report bugs, as it allows us to track and address issues more efficiently.
Have someone install the new zero on android? On my phone it doesn't work, I try at the evening on the computer 
what problem do you have?
is it not installing it? did you had a older version on your phone?
Yes but I deinstall first, the old version function 
yes deinstall and install the new one. i had to accept a few pop ups on my install.
what error do you get?
Yes me too 👍 it write game doesnt instal
do you know the error? tell me what happen if you click install
Everything goes on, the same like last update, but at the end it write play doesnt install, the last update it write play install and I doesnt found the icon for the game
can you try to clear cache or save date or something?
To me that’s a sign that Yield Farming creates high demand when there’s low float and significantly less demand when supply starts to inflate.
the new version didn't change anything for me. my account remains inaccessible. I have been patient for 2 months.
We have been giving away discs as prizes for our guild everey week and most go thought but i noticed with some addresses i get a trasfer batch error. Does anyone know why this is?
in the new version the account thing was not fixed. they still working on this. give them a little bit more time.
i guess they all have imx wallet connected?
any verified giveaways for illuvium i can sign up for?
Not currently, no, but watch #📣〕announcements and Illuvium's Twitter, there are giveaways sometimes.
can people scam or steal from you with just your wallet adress?
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
if it's just the public address no
when in doubt, never interact with suspicious sites or sign contracts that you don't trust
So if they don't have an IMX wallet linked to thier wallet then they cannot receice it correct?
You can not send it. It's not working,👍🏼
When will Illuvium be ready for iOS or Linux?
Illivium Zero could take some time. They are working on a WebGL version.
For Arena the roadmap says next year.
is anyone else having issues saying I have no illuvitars, any help would be appericated
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
Try to log out and login again.
It worked when I Logged out and logged back in
guys i keep changing my pw because i cant log in even tho my pw is correct, i can connect my wallet only but my account(email) cant log in
?support
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
Hey contact us through the online form or the support email
if i connect a different wallet to the illuvium site will it transfer all my assets to that new wallet adress?
trying to set up hardware wallet
You would need to transfer those nfts yourself. It’s free to do that on imx.
okay so transfer to new wallet then connect wallet to the site?
or id need to set up the new adress with imx first?
You’ll need to connect your wallet to an imx marketplace prior to transfer. You should be able to connect the wallet to your illuvium game account afterwards
does my imx account balance on my illuvium account transfer to the new wallet once ive connected it to the illuvium website or will i have to transfer that seperately?
Balance is not transfered. Only the nfts that you transfer.
so the best way to get that balance transfered over is to spend on gas fees to with draw then spend more on gas fees to acctually transfer the $? damn if thats the case
Yes i think so. Idk if there is another way to transfer balance from Imx to another imx wallet.
There’s gotta be another way. I’ll check.
@glacial harness @sinful ivy
There is a way to transfer tokens on imx from one wallet to another. Tokentrove has it setup in their UI.
Tokentrove is a commonly used imx marketplace
Oh nice. Do you know if it's gas free? Should be because it's on layer2 Imx.
Yup. Gas free
Nice good to know. Thank you 
why did my goals completly clear when I changed my linked wallet, can i get them back please
that doesnt seem like it should happen tbh, also can i avoid gas fees by depositing funds straight from my debit card?
Your goals cleared when you changed your wallet?
It does make sense. Illuvium just checks the on-chain data of a specific wallet. If you change the wallet address you naturally have other NFTs (or none at all) and no progress.
Can you avoid gas fees by loading with your credit card? Im not sure how Moonpay works but I heard that IMX partnered with them to make onloading funds more accessible...
ok so if i link my old wallet again i should get all my progress back right?
Can any <@&1093676082584096769> confirm
(not just com helpers but any with that role)
You avoid gas fees by depositing to IMX with MoonPay, but MoonPay does charge a processing fee, which varies depending on what method you use to deposit. The cheapest fee is $3.99 US (which will generally be cheaper than gas fees to deposit).
As for the goals, you should submit a ticket to the support team, they can check into whether goals can be transferred between wallets or not.
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
Hi guys! How to sign up for beta in Discord?
?beta
You can register for the closed beta through this link: https://play.illuvium.io/arena
You can increase your chances of being selected for the closed beta of Illuvium by following these steps:
- Achieve the <@&870923789985271828> (Level 5) status in the server
- Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
- Participate in and win the weekly trivia competition
- Obtain the <@&1059575774589485116> role from Collab.land
after getting the role in #1038034977864032276 go to #1075137668821823628
sign up for beta
Thanks you
Hi Illuvials :D, who can I contact from marketing?
?collab can get you connected
Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.
sure did, and still i cant log-in my email account even tho i changed my password few times
Tried to resubscribe to the newsletter. When i enter the mail and push the button, nothing is happening. Bug in mobile version? Or is it a fail, because i already registered that mail for the newsletter?
Check the roadmap. #📣〕announcements message
How to change email?
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
Can an admin help pls , having trouble with the website . Thank you
Or nvm ...i've sent an email , hope it helps 😑
Unsure how to interpret your response. I am wondering how to change email on illuvium account on website.
There is no way to change the email right now.
His response was the bot command that @sacred grail (our bot) responded to. There’s a post about contacting the support team at the links shared.
Unfortunate
You can make another account with the new email.
If you have linked a wallet to the old email than unlink it and link the wallet to the new account.
Beta access can you get if you chose the twitter raider role #1038034977864032276 and fill out the form in #1075137668821823628
Are you using the account on more than one device?
Is there any way to update the wallet associated with my Email?
I transferred lands to a new wallet and havn't been able to modify my account details
@graceful badge You can remove the wallet from your account in the illuvidex.
@muted night Sent you a DM.
Thanks
hi mods, can you quickly help us? my friends account was banned from your discord without a reason and we just dont know why, he was just reading for new content. (Discord Gekko#0822)
ask him for his discord id so we can check
- Click the gear icon in the bottom-left corner (next to your name), then select Advanced from the left sidebar.
- At the top of the page that appears, toggle on Developer Mode.
Once it's enabled, finding Discord IDs is simple.
To find a user's Discord ID (including your own), right-click their profile picture and select Copy ID.
It’s gekko#0822
Gekko#0822
You are not in developer mode as instructed
If you do not see "Copy ID" then follow steps below ⤵️
On PC:
Click into your User Settings (⚙️)
Click "Advanced"
Turn Developer Mode On
Right-click Scammer's PFP and "Copy ID"
On Mobile:
Go into your Discord settings menu
Click on "Appearance"
Turn Developer Mode On
Click on Scammer's PFP
Click the "..." in top right of their Profile
Click "Copy ID"
Right click their name/pfp, "Copy ID" and paste their ID (e.g. 1010500227242926121)
Was banned in 2022 as being part of what was suspected to be a bot raid. I’ll open a thread and ping you to share some more information.
Hi everyone
welcome. Let us know if we can help
If you're looking for a place to start, you'll find everything you need in the #🔗〕helpful-links and #814084157713940482 sections. From quick overviews to in-depth information, these channels have it all.
Additionally, keep up to date by checking out these channels in the Discord:
#✍〕rules
#📣〕announcements
#❓〕faq
#🚰〕leaks
I want to know that till when is the free to play aspect of the game and do we need to buy an illuviums prior to starting the actual play to earn game or tier 1
f2p ⤵️
Begin your adventure with a free-to-play experience that takes you to our richly detailed world, where everyone starts with equal opportunities. Immerse yourself in thrilling gameplay and grasp the fundamentals of the game. The free-to-play experience in the Tier 0 regions offers a full and engaging gameplay experience, without any limitations.
If you enjoy the free-to-play experience, you have the option to dive into the paid elements of the game and discover higher tiered regions, collecting valuable NFTs and embarking on more exciting adventures.
Please keep in mind that after the game's launch, it will be possible to list Tier 0 NFTs on the IlluviDEX to sell them for ETH. However, the value of these NFTs cannot be guaranteed as it is an open market and the price will be influenced by supply and demand factors controlled by the players.
?earn
Illuvium offers various ways to participate in the play-to-earn (P2E) economy, including the option to:
- Sell captured Illuvials
- Sell farmed materials
- Sell crafted items
- Earn a portion of the 1 Million ILV reserved for in-game rewards
Please note that while the game itself is free to play, a monetary commitment is required to fully participate in the earning aspect of the economy
Can I know what it meant by monetary commitment
Technically you don’t need to pay to be able to earn small amounts. Because someone may be willing to buy the tier 0 illuvials you can capture (and mint) for free
Oh I see
To get tier 1 or higher illuvials players will need to pay.
Illuvium is a revolutionary series of games and the world's first Interoperable Blockchain Game universe. Built on the Ethereum blockchain, it offers a unique combination of open-world exploration, creature collection, city-building, auto-battling, and collection card game. Join the adventure to aid your stranded crew by exploring seven epic alien landscapes, conquering a shattered planet, and uncovering the mysteries behind the cataclysmic events that shaped this world.
In Overworld, capture Illuvials, mine resources, harvest exotic plants, and help your crash-landed crew thrive. This is our open-world exploration and creature collection game.
In Arena, create your ultimate team, engage in standardized PvP battles in Ascendant Mode, or survive against predefined waves in Survival Mode in this auto-battler game.
In Zero, build, upgrade, and manage your digital industrial complex. Extract resources, discover biodata, and create blueprints in this city-building game.
In Beyond, compete to collect the most powerful Illuvitars, based on the in-game characters Illuvials, and curate the ultimate Illuvitars Album. This collection card game offers an interactive, competitive, and personal experience for collectors.
So it means in tier 0 we can earn but in small amounts but we need to pay someway to get to tier 1
The illuvials themselves are assigned different tiers.
Oh so what it means to get to tier 1
The in game assets will be owned. Some are available to f2p players. They will not be very valuable because anyone can just go and catch them themselves for free. They are the tier 0 illuvials.
But because anyone can choose to sell and buy any of the illuvials it will be possible to sell or buy a tier 0 illuvial for eth.
So can we use these tier 0 illuvials to catch tier 1 ones
In order to play and have the chance to capture tier 1 through tier 5 illuvials players will need to pay to TRAVEL and pay to cure SHARDS.
Traveling is a bit like going on pokesafari
Shards are the pokeballs. But they only get used up when successfully capturing.
Currently the game is being played for free by beta testers.
?beta
You can register for the closed beta through this link: https://play.illuvium.io/arena
You can increase your chances of being selected for the closed beta of Illuvium by following these steps:
- Achieve the <@&870923789985271828> (Level 5) status in the server
- Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
- Participate in and win the weekly trivia competition
- Obtain the <@&1059575774589485116> role from Collab.land
Get that twitter raider role.
Then go to #1075137668821823628 and fill in the form in there
Oh so it means we can catch tier 1 ones using our tier 0 ones but basically we need to pay to get to there place
Yes. And the free shard fragments used to capture tier 0 illuvials won’t be sufficient to capture tier 1-5 illuvials
This system is in place already for the beta testing. Players just get a preset amount of in game currency to spend for testing purposes at this stage in development
I see and one more thing we need illuvials to catch other illuvials
Technically no. The player character battles as well. And is used to capture the first tier 0 illuvials. Though in the beta testing build players also start with a couple of tier 0 illuvials.
But also yes. Illuvials are used to fight other illuvials so you can capture them.
In actual game players will not get some preset amount
I see and one more thing the tier 0 is fully free to play so we can catch tier 0 illuvials with other tier 0 ones
But one or two starter tier 0 illuvials is fine
Yeah there is no need
Yes. You can use tier 0 illuvials to fight and defeat any tier of illuvial. You would need to have paid to travel and paid to have a good enough shard as well.
Do we also need to travel to catch other tier 0 illuvials
Technically yes. But that is a FREE travel to the t0 version of the regions
Illuvials cannot increase their tier. But three can be fused together to increase from stage 1>Stage 2 > stage 3
Oh so the info I could process is that we can catch tier 0 illuvials as they are technically free then sell one or more of them and the amount could be then used for traveling to tier 1 ones and also for buying shards
Yes. It could be a long grind to make that happen, but technically possible.
It all depends on what people are willing to pay for your freely gotten illuvials.
So we can get around to play free but it will be a long and hard route and buying can be better than the former route
Yes. But there’s no way to skip to tier 1 battles without having some tier 0s. So there will hopefully always be someone willing to skip the early stages of gameplay. And the only way to do that will be to buy it from other players. The studio won’t be selling illuvials directly.
I understand
Thanks a lot and when is the developed game is expected to release??
Public beta launch is the public game launch with the full loop incorporated. The team believes it can be ready before the end of this year.
Oh that's not too far
The core mechanics have been working for awhile.
The next stage of beta testing keeps getting hinted that its coming soon
Thanks a lot for your assistance @arctic zinc You were a great help to me. Looking forward to the public version
Let us know if you want to try it out to know for sure
Yeah I would probably play the next beta test
So this now and you’ll be in for the next as well
I will absolutely let you know
Not this one as I am also occupied with some work but the next one I would probably participate
I keep trying to login to website , i receive error "wrong username or password" and after i try again i receive this "DefineAuthChallenge failed with error Geetest verification failed." 😕
All steps done correctly 😒
Anyone else with this problem ?
Better to create a support ticket so they can sort you out.
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
Thanks , i'll send an email
I have illuvitars but i am unranked and have no points. In my album it says : looks like you have no illuvitars
try taking it out of the sleeves and putting it back on
Same
I get "Oops! Something went wrong. Please reload the page" and reloading does nothing
try to log out and log in again please.
do you need the id transation?
You should probably contact support and not post screenshots of your transactions publicly on discord.
For support, bug reports, and feedback, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- Feedback: http://link.illuvium.io/feedback
- General requests: email us at support@illuvium.io
fair
I guess synix was wanting to help walk you through finding the NFT you minted. But support can do that more securely
its okey thanks anyway
This should most likely be geared towards IMX specifically, but how long does it generally take to withdraw funds from L2 back to L1 via their ZK rollup? Been pending withdraw to L1 for about four days now. Don't need the funds asap but just a simple inquiry
The withdraw from Imx layer 2 to layer 1 is a two part withdraw.
First part is the Prepair the withdraw, this takes around 12-24h
The second part is the withdraw itself.
Maybe you need to check back if the withdraw is ready now.
Heey y'all, suddenly Illuvidex says I am connected with the wrong wallet... I login via Metamask. Any ideas/fixes? Much thanks!
Please log a support ticket on zendesk with the link provided below. This way the team can log how many people have had this issue.
For support and bug reports, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- General requests: email us at support@illuvium.io
It seems like my metamask is not linked to Illuvium anymore, how can I link it again? It's been a while
just click the button in the top right corner "Connect Wallet"
I am talking about linking, not connecting 😉
But I have already figured it out, I had to re-link via Discord
Even though now I am properly connected, my Beyond album is still empty though and if I try to open a collection it says "oops something went wrong"
It says I have no assets, but when I go to my assets I see them all there... Album itself seems broken (still) it broke before and never got fixed after bonding an illuvitar to accesories, it was not available anymore to place in my Album
As I said, please make a bug report with the link I provided above.
any news about the mainet
What do you mean
If you mean Public beta, this is planned for Q4 this year.
Hi, can I expect to be able to play de BETA 2 on a macbook pro M1 pro? Has the problem been fixed?
what should I do if my graphics card (GTX 1650) is not showing up in machine specs while registering for the beta?
Choose the one that is closest to it
for exaple the 1660 ti?
Sure
Thank you for your help
#9163
Hi, can i do something to get Beta code a little bit faster, I'm waiting for 5 months 😂
Go to the #1038034977864032276 and get the twitter raider role. Then go to #1075137668821823628 and fill out the form
Thank you very much
Do we have to uninstall our current illuvium and ddownload the new pb2 overworld on the website tomorrow?
we dont have installer per say yet (so no way to uninstall), so if you like to collect old builds, just don't delete it, and use new freshly downloaded one
otherwise, yeah, delete old build, download new, use new .exe
how can i get a qualification to play the game ?
go to #1075137668821823628 and fill out the form
thank you
Awesome thank you, btw. If PB2 Overworld is out. Does that mean ILZ season 1 started already?
no we still dont have a date for season 1
I see, I thought ILZ S1 comes first before pb2. Guess that changed. Appreciate it synix! Thank you. 🤝
we might get more news about season 1 in the next days
This is what it shows on immutascan. Been in this position for two days while the prior "included in rollup" took two days as well
withdrawal from IMX is a 2-step process, you may have to go back to IMX website and confirm your withdrawal
Yeh, mine doesn't have that. Will just check back in later
Sorry I thought it was a standard answer from the bot, silly me, I made the bug report, fingers crossed, and thanks for the reply!
Ah yeah I sometimes sound like a bot, all good
maybe you should ask imx support on there discord.
That was my next go to. I'll check again tonight then reach out over there.
I asked in here because i own ILV stuff and know there are alot of knowledgeable people in here that are always quick to help. Thanks.
there was a time when i was suspecting you of being a chat bot lol
I remember
If it doesn’t show that option while immutascan indicates that it should display that option it’s likely a UI issue. Probably can be resolved by clearing browser cache.
Maybe he is. 
ikr, i left this case after i heard him in #voice but now AI can do this as well 🤷 so until we can meet him in Illuvium EuroMeetup, case is open ^^

I just withdrew some SILV2 from illuvidex and I don’t know where it is now. Not in my wallet. Anyone know where it goes?
i guess its still in pending. can you check again?
its a 2 part withdraw. 1st is the prepair the withdraw that take around 24h and then it should be ready to withdraw. you need to get back and withdraw if it is ready.
Ok, I’ll wait until tomorrow then. It’s saying I have have no funds so I just assumed it had been withdrawn already. Do you think I would still need to go back and withdraw again if it’s saying that? Thanks for the help 👍
yes you withdraw and now its on pending, right?
if its ready you need to go back and do the withdraw
Ah ok, I see it is in pending. Didn’t know I had to go back to that screen. Perfect, thanks again. Will monitor on that page
I bought a land plot and some D1sks (now illuvials and accessories) on a wallet and would like to move them to a new one but I can't figure out how to initiate a transfer nvm literally just found it. is there a way to do in bulk?
maybe on tokentrove i guess.
hmm for the NFTs I'm still seeing only one at a time but this is my first time looking at TokenTrove
sorry i have no idea about TT, i only read it a few times.
ok, but it's not supported on IlluviDex, thank you
yes its not supported by illuvidex. you´re welcome
do you know what causes this?
the new wallet, is it connected to imx already?
no, this is trying to send from the old wallet. is it failing because I haven't set up the new one with IMX yet?
yes you can only send to a wallet that is connected to imx.
it works! thank you 🙂
you´re welcome
Hi guys we’re I can see my tx in imx
Immutascan
I've been away for a while, so there are ILV rewards for ILV Beyond leaderboard currently? Is there something similar in play for Overworld/Arena currently?
nope, rewards are only for Beyond leaderboard, we have no information of any plans to introduce it to Overworld/Arena Betas
understood, thank you!
hello everyone) does it give me an error when going to the main site?
we are in a process of implementing new version of the game, just close it, delete the files and wait for the announcement to download new client
I installed the beta version 3 days ago!
I understand correctly that you should offer to remove it from the computer? And what version to put?
yes,
3 days ago = old version
wait for this button to go live:
hi, if i applied for betatest like 3hours ago am i still eligible ?
totally, but to get your code faster, register thru discord as well (you can get your code in 3-7 days)
go to #1038034977864032276 , grab twitter-raider role
then go to #1075137668821823628 and fill the form
also i see few code giveaways from our influencers on twitter today, so you may try there as well
ty buddy 😄 ,hope that i can get beta access
AND you can join Trivia Event today, and maybe get a code there
https://discord.com/events/760344898200666112/1107783438372704306
thanks for the help) but I have an inactive button (what should I do to activate it?
just wait, we all waiting 🙂
team is working on implementing new version as we speak
Do I need to log in periodically or is there an approximate time (date) when they will finish updating?
we dont know yet, it may be any moment now, we will get an announcement when it happens
Thanks again)
just double checking with you buddy, we can download game now 
like uploading))
I want to know why is the "multiple login" always appear on the Illuvium zero
I have already log out the PC game and I cannot log in on the android version
support can be contacted at the link below and in #❓❓〕support
For support and bug reports, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- General requests: email us at support@illuvium.io
anyone else not able to log into their account?
why there is a hint "Local time not in Sync"
you are using the right email and passwort?
Yes, and I even reset the password. Still won't let me in, tried different browsers also.
Even tried to re-register, says account already exists
ok send report to #❓❓〕support
I sent an email already
Wasn't able to figure out how to type in the channel, seems like it is locked
you cant type in that channel. only to see the link to the support.
No. Because it’s not available for mobile or tablet.
@plush ledge I deleted the image so you don’t get more emails from scammers
good day, im trying to forget my password. but the email verification code is not working atm
?support send a message to these guys to help you out with that
For support and bug reports, please use the following methods to contact us:
- Bug reporting: http://link.illuvium.io/bug
- General requests: email us at support@illuvium.io
Can the game be played on a phone or tablet?
hi, I have a problem, I have an account with wallet for illuviondex, with that I have bought some disk, I want set a email on this but I have only error and request to refresh the page
Please contact support on the link in this channel #❓❓〕support
Different wallet connected to the IlluviDex O.o I have metamask with the correct wallet, why have this error?
hi i am registred for the beta, now 1 year. still no invite. a friend of me over 3 months he gets a invite for the beta, i dont get it...
there are a lot of giveaways ongoing on twitter. you should check them. or check #🎨〕community-content
oke will do, its not fair to people that registered the first day for the beta and invested in this project but i will see
Does uninstalling and installing new client removes progress from the old one?
there is no install or deinstall. remove the old and download and extract the new one. all is wiped.
I see so everybody starts at 0 progress again?
so the new patch wants me to install this, but for some reason it keeps failing to install
No
I don’t know this one. Maybe #❓❓〕support team can help guide you
so i guess no pb2 for me lol
Google says you should try running the program as an administrator
same result
Has anyone else gotten this when trying to install the game?
- Go to Settings.
- Go to Security and Privacy.
- Click on the Lock icon at the bottom of the Security and privacy window click on the lock icon to make changes
- Enter the user credentials and click on Unlock
- In the Allow apps downloaded from section, find the app’s name and click on Allow.
Allow apps from unverified source - Give the final confirmation by clicking on Open. This will open the app without any pop-ups.
Thanks @nova echo I think the pinned post got deleted somewhere
yep
See above
I think it was in the ask anything
How high is the chance of getting the beta access when registered?
website - slim, best chance is to fill the form from #1075137668821823628
im using my high end laptop ....
Try using a different browser. Because the website seems to think you are using a tablet or mobile device.
Possibly contact #❓❓〕support with your device information so the website can be updated to be compatible with that device
I'm trying to reset my password but the email doesn't arrive
@strange bane i had the same problem, i had to create my account with my email again 😕
guess i was signed in the newsletters but not signed up in illuvium
@winter quail no one legitimate will help you in DMs. Please do not get scammed.
Mods and Team members will never DM you.
Never trust advice or links received in DMs.
Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.
Support is not provided via DMs
Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.
If it’s a simple IlluviDex issue I can give some tips here. Otherwise contact support at the page in #❓❓〕support
GM guys I make a withdraw from illuvidex more than 24 hours ago how I track my tx didn’t arrive
Withdrawing from IMX is a 2 step process. Once it's done pending and moved to ready, you still have to confirm the transaction and pay gas to move your fund back to L1.
Then just Stay patient