#android-questions
1 messages · Page 60 of 1
Clear data for 3 applications
-playstore
-google play services
-google play games
And then restart @silent jay
James, if the Google Play store says your device isn't compatible, there's a very large chance you won't be able to play Sky on your device because it just won't work. You can check the pins of this channel to see more details about compatibility and different devices
@silent jay if I remember well for android this game only works in a 8.0 version
Or higher
Based on the screenshot I see he's probably running Android 9
@round bough there is an app called parallel space. The app allow you to run two accounts on the same app. Also this app work with any game or program that uses an account.
I don't think that's allowed by the Sky ToS
Can anyone tell me how to change the language setting of the game? It automatically has my local language and I cant figure out how to switch it to English
Erm... It may do the language of your device
@prisma iris I don't actually see the restriction in the ToS
If you know where it is stated, please show.
from alexdolly about multiple accounts
https://discordapp.com/channels/575762611111592007/585339436322259003/706861064561754153
not 100% sure where it is in the ToS, but if a mod says it's against ToS, I'm pretty sure it's against ToS
Fair enough!
I can think of one scenario where another account would not break the spirit of the game. Say perhaps that you've completed all you could with your current account. And you want to do it again.
How many eden candles do traveling spirits need?
Oops sorry

How to fix realms downloading error
Do you have enough storage left on your phone?
@long idol, there's troubleshooting steps to fix that problem in the pinned messages of this channel 
Can Sky run without Google Services?
Connected question: can I download Sky all at once (like for iOS) and not all levels separately (like currently for Android)
You still have to download levels separately for iOS
As an iOS user, I had to download the game, then open the game and download the music and levels separately
you cannot play sky without google services – huawei users cannot download the game for instance
Does your device not support Google services
You still have to download levels separately for iOS
@prisma iris game for iOS takes 1.5GB to download in my case.
Just the installation.
For Android the core size is 150 MB
you cannot play sky without google services – huawei users cannot download the game for instance
@desert isle thanks for clarification. I wish this this requirement to be withdrawn, but it’s unlikely because of Sky purchase model.
Does your device not support Google services
@karmic mesa my device supports microG or other replacements, not official services.
I remember an update or two ago, level downloading was disabled and the whole thing was one package
It is possible to manually install the Google play store. And Google play services. I've done it on an Amazon Kindle.
Hey guys, how can i switches between 2 accounts. I use the log out button and restart the game but when i turn it on, it still sign in as the old account
Hello, how could they make record in sky without getting the game controls overlay?
use a bluetooth or USB controller
although you still get the menus there but eh
anyway when the game detects any sort of controller input, the onscreen control stick and jump buttons disappear until you touch the screen again
:<<<<< how can i make action in sky without touching it plus some alternative than buying a controller? hahaha
does anyone else experience a bug where you go to light a candle or melt some darkness and it just doesn't work? like no sound or lighting/melting happens
@indigo portal just home and resume, if that doesnt work ,try restart the game
@distant acorn what's your budget for a controller 👀
@indigo portal either server or connection problem, just restart the game and you will be fine
@zealous zealot TGC not recommend for players having more than one acc on same devices
@main vector not all Chinese brand phones were isolated from the game, i think as long you bought global version instead of China version, you can access to Google Play (its default)
this is my case for using XiaoMi to play sky
okay thanks yall 🤩 i typically restart whenever it happens but i just didn't know why it happened haha
Hello i want to know about the message shrine... can we only get 1 heart from there or for every 10like we get a heart? I saw many notes with 500+ like... does that mean they get 50heart?
@nimble crypt nope, the max. amount of hearts you can get from one message is 1, if you reach 10 likes. any more won't give you anything
you cannot play sky without google services – huawei users cannot download the game for instance
@desert isle late response but for some reason I can. Most likely because I play global version and don't live in China
!travellingspirits
The next Traveling Spirit is scheduled to arrive on June 11 at 00:00 Pacific Time (UTC -7:00)
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits
!er
The Eye of Eden resets once per week.
Next reset is on Sunday June 14 at 00:00 PDT (In 6 days 1 hour 12 minutes 8 seconds)
you cannot play sky without google services – huawei users cannot download the game for instance
huawei uses google services though..
google play, google play store, etc
unless you mean something else
Huawei can no longer use google services after the restrictions put on them by the US government
is that a global thing or a US-only thing
i have a huawei (G Play Mini) and it can use google services
I think it's more likely US only
...Google to only work with Huawei on device models available to the public on or before May 16, 2019
^
yea okay i googled it
Beyond that, it relies more on Safteynet status
Yeah it is worldwide, but only with new models released since May 16, 2019 as @woeful jasper pointed out. Models released prior to that date continue to have Google apps support.
Why don't android users get headphones like iOS users
i think bc the headphones so far are linked to itunes specifically?
Actually, its because it falls under the category of "inter-app communication" which is generally a no-go
In what android devices i can play the game on 60fps?
@keen geyser, there's basic guidelines to what specifications are needed for 60fps in the pinned messages of this channel
i don't believe we have a full list of exactly which device-models are capable of 60fps
@ruby snow, tgc is working on implementing the headphones on android 
unfortunately, it's quite difficult to implement, since android detects external audio in a very different way to iOS
hopefully it can be implemented soon 
yes I saw that some versions of the GPUs are not compatible with the 60fps..
but still..
I would like to ask if the devs are working on the overheating issue ;(
(the 2nd ss shows that I have the Mali-G76 gpu chip)
Yes, the overheating issue is a work in progress.
happy to hear that:)
Nightly builds?
@vocal lynx, sky doesn't have a nightly-builds programme
there is a beta programme for sky but builds aren't released that frequently, or on a consistent schedule

If you cannot find Sky in the Play Store through search, it's likely your device is not compatible. You can click this direct link to double check: https://play.google.com/store/apps/details?id=com.tgc.sky.android
-ktjn
Ok but I don't have the s7 on me lol
the pinned messages have info on minimum required specifications, so if that device meets those, it's probably compatible (though not guaranteed)
Tru
i believe there are players who have sky working on a Samsung s7, but if i understand correctly, Samsung has a habit of building multiple different models of a phone but giving them all the same name, so some samsung s7 models may be compatible while others aren't
USA one with sd
i don't have the skills to check myself, but if you're able to find the specifications for that model, you can compare them to the guidelines in the pinned messages in this channel, that should give you a pretty good idea 
Ok
best of luck 
US one should be Snapdragon, as long as you Droid 8~9+, you 
Where is the winged light?
Which winged light?
the winged light, of course 
@topaz reef can Samsung s7 run sky
@vocal lynx
I got a samsung s7 and it runs okay-ish. I get lags but nothing major. Biggest problem is overheating (tho i live in a very hot country so this might not be a problem for you)
why this happen? I use Android 10 SD855 Mi9TPro
the pins of this channel may be helpful about device specifications
no it not about device compatible I can download the game before .. but not it just incompatible
hmm, I'm not 100% sure why a device that was compatible stopped being compatible
were you able to play the game before?
yes I can play it now but I won't get update
galaxy s7, s7 edge, and s7 active are supported, they're midrange, but not 60fps capable.
Yes, I concur, I currently play on the Galaxy S7 Snapdragon variant.
We couldn't identify a fix for the overheating issue before the patch cutoff that will be releasing in the very near future, but are already working on a supplementary hotfix to address it. the fix is being tested in the current beta build.
hey glad to meet one of the staff here in chat, haha @static ridge
thanks for helping us
hi ktjn
henlo 
sorry it's been a while since i slithered out of the beta channels. Been a little wild lately.
Are there different prices between Android and iOS for packs?
in some regions, yes, because google and apple adjust their exchange rates differently. they calculate it on the base price in USD which we have set as identical for both platforms.
oh interesting
interesting 
Someone was asking in #questions-and-help why their friends were getting different prices even though they were in the same city
now I kind of want to ping them
erm sorry if i ask something weird, i delete it now
I don't think it's weird, it's hard to answer
then don't let our staff feel hard to answer then, haha
I won't mind spend some money to support game
From what i know it's especially obnoxious in Brazil. We've looked into it extensively, but haven't really found a workaround for this that would be consistently fair.
It's fine, and a valid question. we're kind of at Google and Apple's mercy because they're the ones who do the payment processing and currency exchanges, they just a cut a check after everything is said and done.
still you guys did a great job already, most of the major issues can detect it in short time and fixed it fast
Thank you so much for answering, Ktjn! That really helps clear up some things
and glad to meet a staff live here while supposedly is my sleeping time 🤣
I'm always lurking, but a lot of my focus goes into beta stuff so you'll find me in those channels <_< Now that things are a little calmer, I have time to check on the help channels more.
really excited for the final seasonal cutscene after you guys did all the work in beta, great job !
hello! :) i hope my english is good enough to explain. can i ask about the overheating problem? i feel like, my phone get faster hot then before since the last update. 😔
i downrate the grafic settings of my galaxy s9+ to the minimum, in the game to the minimum too, i cleaned the cache, cleaned the partition memory cache of the phone too, i close every app in the background ... but my phone starts to overheat after 5min playing the game 😔 an app for cleaning and messures showed 39°/40°c 😔 so i have to stop and close the game after short time, to let the phone cool down.
@flat cloak Please don't ping the devs unless it's an emergency
They know about the overheating and are working on it
Exactly
You can battle the heat with a fan. So far that is the most effective method.
@flat cloak Please don't ping the devs unless it's an emergency
@gritty basin i'm sorry, what do you mean with ping? (english is not my mother tongue)
The @ is a ping
Don't @ him
You can battle the heat with a fan. So far that is the most effective method.
@karmic mesa what is a fan?
The @ is a ping
@gritty basin ah okay. i didnt know that.
Don't @ him
@karmic mesa i've delete it.
Ok
Tldr, they know about the overheating and are working on it
There should be a hotfix soon resolving it
There should be a hotfix soon resolving it
@gritty basin i hope so. 😔 in the last update they wrote the overheating is fixed but its worst then before by my phone. but i like a lot this game, so i dont want to stop playing.
This is how I play. With a fan strapped to the back of a phone.
i never play this game witout a fan beside me or if i not staying in an air conditioned room
but recent updates did help me reduce a bit of heat
Nice rig ngl 

i am so glad my tablet doesnt overheat
now if only we could fix the battery draining problem
Strapping a fan is too much hahah
Lol, it's not actually strapped. The phone is kind of leaning up against it.
Why don't you use scrcpy or usb cast to desktop -> tv for better experience?
erm i felt this kind of game battery draining is unavoidable
Latency.
:P
I thought usb cast latency is not as big as miracast or wifi direct tho
It's still there + artifacts
Yeah, i can see artifacts here and there, sadly
However you can cast it using Wi-Fi direct if you have an outside audience you want to show the game. But it's not good for playing the game on the couch while looking at TV.
You can, SCRCPY for example
Wifi casting is usually slow though if u wanna play looking at the tv screen instead of your device
Desktop only however
still not as fast as native hdmi
cuz ur adding a middleman to process the data
which adds latency
not to mention quality would decay too
then there's overheating due to playing Sky plus casting
many reasons as to why i dont cast sky to my tv
Anyone willing to assist me with the installation of scrcpy? If so DM me.
Sky is not the only reason why I would like this ability.
I havent tried it specifically for Sky
Because it would likely be a bad experience anyway
mostly due to latency
I usually have an audience
but let me know how it went for you
Putting it on the TV with minimal artifacts is ideal.
cant you like cast your display to your tv through hdmi though? that would be optimal
very little latency or artifacts
Unfortunately the USB type-c to HDMI adapter didn't work on my device.
Oop, I downloaded the wrong one, now I'm getting the right one
Judging by the file extension names I think I got the Linux one...
ooh nice
really? I'll have to look into that then
XD
hrmmm
Wait long enough you can play sky on the switch anyway
dude
if I could somehow get the joycons to pair with my phone and work correctly with Sky it would be like playing the Switch version early lol
anyway I'm totally trying this out
XD
I have an OTG cable and a USB to ethernet adapter so my performance will be great
although then I'd have to worry about charging it, crap
It can do both
wait would I need USB 3.0 speeds
It's super easy over USB though
I can't remember if my cable is 2 or 3
Erm
I don't know.. I tested it with both types of ports and it seems to work flawlessly on both
awesome
But I haven't tested it out on the high resolution let me try that real quick
2K resolution works great on 2.0. but has even less artifacts on USB 3.0
i would get ubuntu on my pi but i've heard the hardware acceleration isn't all there yet
Ye
hmm
input lag looks like enough to be noticeable
yeah i'm getting like a full second of input lag
uh
hmm
No, it is a screen mirror of my phone.
Sky isn't available for PC yet, and emulators are against TOS
ye
You just have to wait for TGC to port the game
This is how I play. With a fan strapped to the back of a phone.
@karmic mesa how to use the controller? As far as i know it needed to be rooted and usb, can't use wirelessly...
PS4 controller can be paired wirelessly through Bluetooth. PS3 controller Xbox one and Xbox 360 have compatibility on Android through an OTG cable. Root is not required.
@karmic mesa
@maiden python
try play journey from the same company
it's available on PC
@karmic mesa thx for the info

@maiden python
i'll play journey when it goes up on steam lol
i only ever touch the epic store for free stuff
same
whenever android-x86 gets full ARMv8 support on newer builds of android than 7, i'll make a tutorial for people to take a stab at trying to run Sky on their computer without violating ToS
hardware bridging isn't emulation 
hahaha ok
How to stop background music in android
You can't at the moment
A trick is enter an empty discord voice channel, the sky master sound will be noticeably lower, and play some music
Im curious about the floating candles
Hi. I've been playing for 2 months now and after the update i was cut through the valley before i can get the winged light at the race 2 from citadel
What do you mean by that?
The candles were floating in ark before
@sly wagon i never see the floating candles in ark
I mean before i can get the winged light the screen will turn white and after that, it was the scene where you deposit the light you collected at the stadium. I can't get the winged light :<
Oh, someone reached the stadium wayy before you did
@lost coral it’s an unintentional mention of a fix for floating candles in beta
Just ignore that line it has nothing to do with the live game
i'll play journey when it goes up on steam lol
@fast hearth same.. It will be available on june 11th right..
oh wait it's that soon? sick
Is there any issue in latest update??
Haven't found any new issues, just old issue that's not fixed yet
Just ignore that line it has nothing to do with the live game
@wicked cipher oh okk
Anyone have updated the game? How about the performance? I'm always curious because this game is hardly unoptimized 😅
The performance seems smoother for me, especially the area with lots of clouds get a bit better
When will it Be Fixed 
The performance seems smoother for me, especially the area with lots of clouds get a bit better
@sly wagon any other differences?
Map updates

Ok @sly wagon
Is this supposed to happen?
Yes
It's a bug, I've seen some in the bug reports
I cannot buy it again, sadly
It doesn't happen to all spirits tho
some of us suspect it's intentional, because when those items were on the right, sometimes the price got cut-off, so you couldn't see how much it costs properly. this fixes that 
Anyone experiencing 2player door in vault not opening?
Probably internet problems, but sometimes yes, even eden door
use the control stick
O.o
When I lost my account
Send a help ticket.
You contact support about it, SaTzu! ^^
How ?
!support
You can contact TGC Support via the Support menu in-game. If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
Ye
Thank you 😫

Is this supposed to happen?
@wise cradle how much the price for mini drum
@simple flame, there's a chart of the prices for all regular items in the pinned messages of #questions-and-help 
O.O
Ye
I can't verify the same is true for everyone else though...
deep calling currently doesn't work while walking though
i thought it worked better
i played only for a couple of minutes but cant fully verify
i really want that to work...
reese , u mean eg while hand holding and someone is leading?
the performance of the deep calls were improved, but only if the skykid stays put
i meant walking, running around
not hand-holding
you won't get in trouble or anything, hehe
i think there'll be issues with tp to your friends, i had some issues earlier.
well technically yeah, but you couldn't teleport to your friends that way
@fast hearth you might not be able to join your friends who are in the updated version tho
Hello, it won't let me update the game in the play store. I've been trying for a while and I can't
wats it say?
For those who have visited Eden ||do you also find your light draining even though you are not near the red crystals? ||
Hello, it won't let me update the game in the play store. I've been trying for a while and I can't
@proud valley wats it say..
@vapid elbow ||if you're standing in the water, yes||
@sly wagon I wasn't near one though... when I play it on iphone it doesn't seem to have the same issue for me
Hmmm let's head to #eden-spoilers
@proud valley wats it say..
@red pawn it says, an error occurred try again
Are you sure you've enough storage?
@proud valley could be bad internet connection?
Storage left
@proud valley could be bad internet connection?
@red pawn no
How to report bug? I keep following two of my friend but everytime i call them their name wont pop up
But i tried my other friend and it works when i call them. I have relogged so many times
Press the flame icon, and skybruh will dm you
Ok
Hello, it won't let me update the game in the play store. I've been trying for a while and I can't
@proud valley how can i solve this???
no one :(???
Does it say it's incompatible?
no only say, an error occurred try again
Make sure you have enough storage space.
If you do restart your phone and try again.
Have you tried restarting your phone.
I've had the play store say there was an error even when I had space. but when I uninstalled something the error didn't pop up.
yes i try restarting
Try clearing the cache and data of Google play store and download manager.
and i have 27 gb free
Try clearing the cache and data of Google play store and download manager.
@karmic mesa i try an nothimg
nothing
Hmm
This could be a bit risky but, if you have your save attached to a Google account, you could try installing the game from scratch...
The risk being not able to install it.
I couldn't update either, it said that it's incompatible with my device

I'm using a Samsung j7 pro phone, and I think it's powerful enough to play this game, but why can't I play it because the app is incompatible, Please optimize the game to help us play it, hope to have good information in the future sob😭
I am sure I am using android 9 and above

The same steps that I used to help the previous person could help you with your current problem.
I don't know what to do, even though I've been trying for months 
My younger brother used a weaker configuration device and still could play, I used a more powerful device and could not play
@eternal patio judging by the specifications that I found online. Your phone, if it was compatible, would struggle with the game.
What is your brother's phone?
My younger brother used samsung j7 prime, I used j7 pro, even Samsung A51 couldn't play

The Samsung j7 prime and the Samsung j7 pro have the exact same CPU and GPU.
My English is not very good, sorry if there is an error
The Samsung Galaxy A51 should have no trouble installing the game.
Even I can't use SS A51 to play, my friend can use A51 like me to play
Try clearing the cache and data from Google play store. as well as from Google play services and download manager. Restart your phone. Try again. If it is still unavailable. Try doing a factory reset on your device (be sure to backup anything personal beforehand).
I also use the A51 but I can't download it because the game says the version is not compatible with the device, while my friend can play with the A51 phone.
I've been trying to do it all for the past month, and waiting for the game publisher to optimize and fix the problem with the desire to play the game.
And until now I still couldn't play, I felt very sad and didn't know what to do :<
Try clearing the cache and data from Google play store. as well as from Google play services and download manager. Restart your phone. Try again. If it is still unavailable. Try doing a factory reset on your device (be sure to backup anything personal beforehand).
I tried everything, but it still didn't work
Did you do the factory reset?
Only me can not see or join any friend after the update? Or just because nobody want to get close to a pathetic loser
Only me can not see or join any friend after the update? Or just because nobody want to get close to a pathetic loser
@faint lagoon
Same!
And I can not see any person in any map or at home
Anybody can tell me what is the size of the last update?
I don't trust Google Play Store. Better asking to people who did the update.
Nah
Start the update, and you should have a pending notification (it goes away once the update ends), informing you of the size of the update.
You can pause the update at that point, if you wish.
(or cancel it)
Uh, I'm aware coz I'm using mobile data. Lmao. Anyway, okay thanks~
Naru where you from? Philippines? Im from Philippines.
No, I am from Indonesia, Midoriya.
Im asking because im trying to form a group of filipino players.
But I have two friends from there. XD
This isn't the channel for this, sorry 😔
Yep sure im sorry XD gonna pm him/her now
Better asking to #looking-for-group-live
Thanks naru!
You are welcome, Midoriya!
I have lost my account
And I have contacted the support in the game.
It's been almost two weeks and no one is responding 😭
Is there any one can help ?
@earnest harness it takes 8 working days currently for a reply, excluding sundays and such
but if it has been 14 days with no replies, you can maybe contact them through some other means
!support
You can contact TGC Support via the Support menu in-game. If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
8 working days? That's too much
Is there other way I can contact them ?
You can contact TGC Support via the Support menu in-game. If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
@upper sail
Thanks
anytime!
hi! is anyone experiencing issues while trying to teleport to other players? i got friends that can't tp tonme but some others can do it just fine. i wonder if different version of sky is affecting this too? as in, people who have updated the app can't join the ones who haven't updated it or vice versa?
'm a little lost on what to do since relogin doesn't help either.
@quaint portal I am also facing same problem.We have wait until our friends update sky
anytime!
q(^_^)p
Anyone here use OPPO R15 play SKY?
Or in other words, does OPPO R15 compatible with SKY?
Something is wrong with my keyboard display
I cant see what i was typing.. it's not like this before
Ahhh stupid me😅 i thought that button only for moving it around..thank you@fast hearth
Why Can't Android have headphones too?
Does anyone know how to update incompatible mobile phones? ( ๑ŏ ﹏ ŏ๑ )
not implemented yet, they're working on it @nova topaz
@uneven comet not possible but I can tell you where to look when you buy a new one http://www.antutu.com/en/ranking/rank1.htm
🤕ok
Updated monthly, best phones out there
If you live in Europe avoid anything with an Exynos processor
If you're in America they rarely sell those so you're probably fine
Why Can't Android have headphones too?
@nova topaz
I'm sad about that too 😥😥😥😓
Ever since the android upgrade, a lot sudden servers change even though we're close with each other or holding hands, it started when we updated
Has anyone else experienced device heating issues with this new update (when theyve never really had this problem before)?
I have been facing since 0.9.4
they haven’t figured out a way to detect external audio on android yet - thus, no headphones for all who are wondering
oof
if you can, submitting bug reports about these would really help tgc fix this 
Yeah i did that already
i hope it can be fixed soon 
What devices are compatible to run Sky?
There are thousands of unique Android devices, so it's hard to list them all. Here is a guideline for the minimum required specs:
-Android 8.0 Oreo or higher
-ARM 64bit with Neon
-At leas 1.5gb RAM
-OpenGLES 3.1 Extension Pack
-Vulkan Version 1.0.3 or higher
-Vulkan Level 0 or higher
-up to 3gb storage to download and install all levels
If your device meets the minimum specs but struggles to do so, you may encounter the following message:
"This device currently doesn't meet the minimum specifications to provide a smooth experience."
Please note this does not guarantee your device will be compatible. It will depend on how powerful your GPU is. The best method is to check the Google Play Store page http://bit.ly/SkyForAndroid which will indicate whether or not your device is compatible. We are still optimizing performance for compatible lower-end devices, but if your device is not already compatible, it is unlikely it will become compatible later on.
Recommended specs:
-Android 9.0
-3gb RAM
The following GPUs are capable of 60fps, this list is not exhaustive:
+Adreno 540
+Adreno 630
+Adreno 640
+Adreno 650
+Mali-G76
+Mali-G77
some versions of these GPUs are not 60fps-capable
The min specs are pinned
Still angry that my friend meets the requirements but can't download
Even if they meet the requirements of their phone isn't powerful enough it just can't happen
the requirements aren't a failsafe, just broad guidelines
compatibility can be quite complicated, unfortunately 
Sad, at least any hope of older devices being able to download the game in a far future, since i asked back then and they said maybe.
We are still optimizing performance for compatible lower-end devices, but if your device is not already compatible, it is unlikely it will become compatible later on.
From the pins
Okie josh! Thanks! 
who else needs to always reinstall to actually update? But then struggle to download the maps
I'm iOS and I occasionally need to do that
mine is refusing to download any map except Isle and Pairie
tried reinstalling and restarting my phone multiple times
i have enough space and my phone can handle the game because it downloaded fine before...donno what else i can do
Support just told me it's either i don't have enough space or my phone cannot handle it...but it was fine before
@nova shard, there are several troubleshooting steps for issues with levels downloading in the pinned messages of this channel, hopefully some of them can help 
hey guys i want to ask something
Why can't I play with my friend ??
I've tried to warp to him
But I could not find him
Those who know, please tell me: ')
Same I can't find them.
@fast hearth there is a new update, maybe you and your friend are different version of game, update your game then you can warp them
No,Me and my friend in the latest version
But he just downloaded it
He is a beginner
Its the same for me as well,i cant warp to my friend
Whenever i manage to teleport to them they're already gone? Its happened for a lot of times already
Yeah we have a same trouble
You can only find your friends when they updated there app
Yes
The last time when update happened a lot of android struggled to play
There's no major bugs here
No problem! 
is this normal in the new update?
I cant follow my gf at all
we tried to follow each other
Kinda broken, we both have update installed but I can't warp to any friend with who I am playing frequently
No metter they are on android on ios
Any suggestions?
Game was reinstalled from both sides
Yeah, this is a new bug since the latest update. In my case, I can warp on friends from Indonesia, Malaysia and India. But cannot warp on friends from China and Dubai.
Maybe they didn't update the game, yet?
No, I asked them before, and they did update.
same issue for my friend and i
They are, I can only warp to one friend from Malaysia actually... that makes sense, so the regions could be banned or what
Even a friend of mine from Malaysia didn't update yet, she still could warp on me.
And she is using iPhone, while I am on Android.
there are only two servers: global and china’s iOS server. there are thousands of instances, which each fit 8 people. if you are certain your friends are on the same app version, not chilling in Eden or ||the office||, and there is room in their instance: please report it as a bug in #report-a-live-bug or #bug-reports-android
well i'm seeing plenty of reports on that regard
That isn't relevant to #android-questions
don't spam share external links across channels. externals should be avoided altogether 
hey guys, after update anyone encountered the issue you suddenly can't play sky?
my friend and i just online sky chat maybe like one hour ago, and then my friend say she want to go wasteland, so i offline
just now she PM me that she can't enter wasteland battlefield area, quit and restart the app few times still can't enter battlefields
and now problem is getting worse, she can't enter sky, the moment she enter, app will force quit, anyone know why this problem suddenly appears?
everything is still fine and smooth until my friend starts to go wasteland
jessica, please limit your question to one channel. 
I try to wrap to my friend so many times today but I can meet them, is it just me or what? I already updated the game!
i believe it's been happening to some other people too, seems to be an issue with this update
hopefully it can be fixed soon 
i think its pretty cool ngl
but impractical in practice
Samsung Dex... Isn't that just the desktop mode for a Samsung device.
essencially
I remember reading about it
just installed it
i think its actually pretty sick how my crummy pc can run sky (even if it is just streaming)
just funny to see
I use scrcpy which is compatible with every device with Android 5 and up.
nice
I can relate with that
im just trynna figure out how to set it to mirror mode so i can... actually control my game
lol
That's the beauty of scrcpy, you can still control your phone with your phone. And still have the option to control your phone with PC.
dang
It's actually really simple to install, and actually doesn't require anything to be installed on the phone.
That'll show you where I was discussing it.
It's available for Mac, Linux, and Windows!
I sound like an ad
Lol
@bold cloud sorry i am in urgent, when i ask here no one reply me so i have to ask in another channel
btw problem solved, my friend delete the game, reinstalled and recovered her account now she manage to get back to sky, but she not dare to go wasteland atm
s’ok. generally speaking #questions-and-help always has people lurking around and ready to answer stuff, whereas #android-questions is a bit slower but has amazingly knowledgeable regulars who can go very indepth into phone specs and stuff
@bold cloud got it! thanks
Hi all, the game kept crashing today then I learned there's an update. So after the update patch, the game crashed a few times again. I'm using Samsung s9. Is there anyone who experienced the same thing today? (BTW I'm at GMT+3 timezone)
After the update, for me it stopped showing messages
What did they say about that thing in the new update?
Is that a bug?
Is it reported already?
it's probably a bug, though the spirit shop trees did get shifted around due to prices floating off screen. they don't look that large though. report it if you like 
Bug with google, just wait, it'll finish eventually
Join Button missing...HELP!
try scrolling down the menu
@prisma iris Ohhhh! Thanks!
?????????
I was trying to update the game and it says I need to delete something to make space, but the green bar means that I have enough space without getting rid of anything
I tried deleting an app, and it still wouldn't let me
You need at least 3 gigs free to install sky
I was trying to update the game and it says I need to delete something to make space, but the green bar means that I have enough space without getting rid of anything
@elfin turtle it happened to me, i uninstall an app and it allowed to me install the update
🌝
I tried that, and it didn't let me
For the record, those are the only four other apps I have that didn't come with the phone
Alright
Im also trying to clear my photos too
I tried with a different one and it still didn't work :/
anyone know why do i cant download the data in sky ? it only downloaded the audio but not the others
check your connection and your device storage
I believe it's recommended to have 3+GB open for the files to unzip
my connection is fine and i still have around 80 gb storage left 
sometimes it takes a while
if it doesn't download, try uninstalling then reinstalling, but make sure you have some way to keep your account saved (recovery code, linking, etc.)
Ok, I deleted photos and it's installing now
if it doesn't download, try uninstalling then reinstalling, but make sure you have some way to keep your account saved (recovery code, linking, etc.)
tysm i tried reinstalling sky and it works
Hi! What do I do if I got eleven likes on a message but I haven't received the heart in Home?
You get it the next day, did you get 11 likes today?
And that's #questions-and-help and not android question
And that's #questions-and-help and not android question
@gritty basin I'm very sorry, I'm not acquainted with all the features of Discord yet.
You get it the next day, did you get 11 likes today?
@gritty basin yes, today
Do a search in #seasons-events-chat
Def not an android question
Do anyone know how many bonus candles in wasteland? I only got 3
There is one reddit post where it shows 4,though i haven't managed to explore that yet.
@lusty wraith yes I think there 4 but I only found 3 🤔
That question doesn't go in this channel, this is specifically for Android stuff
you can ask in #seasons-events-chat or #questions-and-help
I tried to search that post but unfortunately couldn't find it anymore 😑
Lol sorry, I thought it for Android player
Nope, android device issues
1 entrance, 2 end of graveyard, 3 at the top of the borken ship at the front, 4 after graveyard near the top plant
Yep
But take a screenshot of your recovery id just in case
Don't share that screenshot
Go to settings>accounts
Yes
It has 'ID' in it(sorry i forgot what it's called)
\
Game account, in case you couldn't recover your acc using google
Welcome, now how do i change my icon
Ok. Thanks
Recovery code
Do not post your recovery code
The new update won't load wondering if my phone is outdated for the new Version
What is your phone's android version?
M20 Samsung
I hate that we don't have cape for the fourth time
I too
Check for software updates@spare trail
Has anyone encountered the game losing its texts or is it just me?
Also, the texts overlap on the screen, i hate that bug and still not fixed
It's hard to have a conversation in sky if the texts suddenly disappears
Report it in #bug-reports-android
Press the flame icon
Text disappearing has been happening a lot. I reported it twice, don't think third report will be fine?
Skybruh will dm you
Yesterday within 5 minutes chat disappeared 3 times
It's okay i think
My theory is that my phone is just potato, can't handle fast transitions
@sly wagon i am new to this discord thing, i do not know such terms
It's okay, we all new at some point! 
What's a dm?
Dm is a direct message
!er
The Eye of Eden resets once per week.
Next reset is on Sunday June 14 at 00:00 PDT (In 4 days 1 hour 59 minutes 51 seconds)
I dont know if this a bug or not. But everytime the game released a new update, some of android user phone aren't compatible with the game anymore
!readthepins
what'ss pinss preciouss?
I'm new to the whole mobile gaming business, so my apologies if this comes off as an odd question, but what is vulkan and opengls and do i need to install it on my device for sky to perform at its best?
I use a Samsung SM-A750GN, if that helps
as far as i know, you dont need to download vulkan and opengls (sorry im not too familiar with what they are)
@naive pollen either they come preinstalled on your device, or you're out of luck
there's no installing drivers or dependencies on Android the way there is on Windows/Linux
Ah, i see. Is there a way to check this? @fast hearth
i looked up your phone model
i'm too tired to read through it all the way to see if it can run Sky since it's 1 AM, but from what i read it looks like a solid lower mid-range phone
if you want a new phone at any point give this chart a look over
updated monthly, best phones out there
I use a Samsung SM-A750GN, if that helps
@naive pollen oh hey you use the same phone lineup as me, its on the lower end so expect a few bumpy times but in general it will run
Thanks for the info @fast hearth ! And yes, its certainly mid-range 😂
@storm gulch Hey!! So far its been all right. But the new update has brought with it heating issues that were never there before. So, I wanted to know if there was something I could do about it. Are you experinecing heating issues too? Like HOT hot heating issues?
Next hotfix is going to address the overheating
It wasn't ready in time for yesterday's patch
@gritty basin Oh thank the heavens 😭🙏🏼
Hey!! So far its been all right. But the new update has brought with it heating issues that were never there before. So, I wanted to know if there was something I could do about it. Are you experinecing heating issues too? Like HOT hot heating issues?
@naive pollen its definitely overheating but as Jiu says if its going to be fixed then it should be fine, funny because its winter over here so it makes for a nice hand warmer
@storm gulch Love that 😂😂😂
It's the tropics here so my thumbs are straight up scalded at this point
Love that
It's the tropics here so my thumbs are straight up scalded at this point
@naive pollen rest in peace thumbs
I've got a mini usb fan aimed at my phone when I play now. Don't know if it does much, but short of dunking it in liquid nitro idk what else to do until a patch/hotfix is ready 😂
i think someone mentioned a fan aimed at it might help lol
I live in Singapore, the weather hot till cannot really play long in sky
Putting it in a bag and in the fridge is fine too for a short cool down between realms
My hands sweating even play in air conditioning room
Putting it in a bag and in the fridge is fine too for a short cool down between realms
@gritty basin wait really?
@rustic dew So am I!! No aircon here. Just me and my good ole fans
If you seal to keep the moisture out, it's a more advanced version of a fan
Wouldnt keep it in there but a few mins
@rustic dew So am I!! No aircon here. Just me and my good ole fans
@naive pollen lmao. I drop to unknown place in hidden till lost a wing. Because hand sweating🤣
@gritty basin Got it. 
My frozen foods are about to be introduced to a new housemate
@rustic dew I've switched to a controller for the more taxing realms
You have to make it moisture proof tho
Sillica gel?
Not a moisture expert here 
@fast hearth calling cobalt back to chat
Its 1 am tho RIP
Oh no. Please let them sleep. It's all good 😂🙏🏼
Tho Google says extreme temp changes a no for phones
So maybe fan is still your best bet
yeah extreme temps are going to be bad for your phone but yeah trying cooling methods will help at least a tiny bit for now
Aye 
Thanks for all your help! @gritty basin 
@rustic dew I've switched to a controller for the more taxing realms
@naive pollen good idea. Let me check on the controller
@rustic dew I use a ds4
Noted with thanks
Also suffering sth like this
english only please 
@shrewd kayak是
english only please
read the pins
!readthepins
what'ss pinss preciouss?
Hey
Anyone
I need help
Actually I forgot bind my account I uninstalled it and installed it again is there anyway to get back again
Did you save your recovery code?
No
Didn't link any kind of accounts?
Nope
Ok
But I have my friends QR code but I'm unable to scan it
After creating new account
It's says error
My friend, after updating the game, received a notification that his phone was no longer compatible to play games while he was using Android 9 and above.
Please handle this error
My device was compatible and now it's not when I tried to update
There is a known issue with Google Play sometimes showing devices as not compatible when they really are. Give the following steps a shot:
-Force close all applications
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “Settings” in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Repeat steps for Google Play Games and Google Play Services
-Power your device completely down (do not hit the Restart button)
-Launch Google Play Store and try reinstalling/updating Sky
-If it still shows up incompatible, close the App Store again and wait a little while before checking back.
We're still waiting to hear back from Google as to why this is happening for some devices, we have made no changes to compatible devices.
🙏🙏😫Has anyone ever seen this situation, in every place only myself, no one else after the update(Nothing wrong with my network )
And I can't teleport to my friends properly 🥺
Yes, there are some issues with teleporting to players.
It's usually because either you or your friend haven't updated to the latest Sky version.
controls have already improved since beta beta
squidward, that's not what is supposed to happen - if you are experiencing weird mechanics please document it and send a bug report
There is a what to do in the pins you can try
If what is pinned doesnt work its ultimately a google play issue and not a sky issue. The pins work for most people though
Master can you explain me in simple version
Do these things and see if it works
Before reinstalling make sure your account is linked in game
does anyone else have an issue seeing the rainbows from the new update? the play store isn't showing an update for me to manually update with. the bundles are there, it's just the rainbow that isn't
if you're on version 0.9.5, you should be good regarding the correct version
try refreshing your game
@pseudo hill what realm are you in?
because the rainbow is in the quest realm and not in the candle cake realm
yeah I was in the quest realm
I'm on 0.9.5
I restarted my game and it didn't show up. maybe i'll just wait a bit more and see if it shows up later
Try checking from different angles, sometimes it's faint and hard to see until you are level with it
If it really isn't there you can send in a #report-a-live-bug
it's also in one very specific place in that realm as well: ||valley citadel||
so you won't see it if you're not in that area either
ah, it goes into live bug? gotcha
yeah wren i was right where the bundle at the end ofit was but I didn't see it
(the rainbow. the bundle was there)
oh yeah, that's probably a bug then
The graphics settings on android said default and boosted. The boosted version is more graphics or more fps? It's bit confusing as no more details available
The graphics settings on android said default and boosted. The boosted version is more graphics or more fps? It's bit confusing as no more details available
@lusty wraith i think is just more graphic, When using boosted it's also the same 30fps
Yaa, the improvement is nil in terms of fps 😥
still waiting on boosted 60 FPS rip
I was not able to make a difference between the graphics, not on my device at least. So was wondering is it for fps by any chance.
still waiting on boosted 60 FPS rip
@fast hearth Does Android not provide 60fps yet?
It's difficult to navigate during flying in 30 fps. It's not smooth
No 60 fps, only 30
I sometimes fly like a drunken sparrow on my device 😂
me too, but i blame that on my flying skills 
Yaa, my flying is bad as well but navigation is a part of the issue for me. Need higher fps for precise navigation
no Android has 60 FPS unless your device is too weak @ripe crown @lusty wraith
but you can't have boosted def and 60 FPS on at the same time
So android does work in 60 fps?
So sad
My device is not flagship so i understand a bit of trouble comes from there also
My device too, only have 3 ram and mid range processor
The current midrange processor 730G might better run it then earlier 600 segment processor but this is my guess of course 🤔
My device has only 636 processor, is that mid range or mid low?
Midrange, mine is 675. Both are midrange
Yes that's mid
This processor was never gaming centric but today's midrange are gaming centric
It's a big change i believe
XD
Ohh thats processor much better Rather than 636
The device I'm using is running on 820 which is about the same power level as the 636
Thanks to PUBG the midrange segments is also bringing much better gaming capable processors now a days but it was not the case earlier
Yeah
Up until now I've been playing on mostly low-end... I just recently got a mid-range. Introducing me to a whole new can of worms.
Nice 👍
The device I'm using is running on 820 which is about the same power level as the 636
@karmic mesa I hope to play it sometime in 855 lol
Currently it's 865
I've actually managed to test it out on 865. XD
855 is an year old now
Wait what?? The newest is 865?
Samsung Galaxy S20 5g Ultra
Sadly it's my grandma's phone so I can't use it.
XD
My grandma always gets the best stuff.
😂
What does she use 865 for?> My grandma always gets the best stuff.
@karmic mesa what does she use 865 for?


Also Google duo
Not that literally any other device in the world couldn't do.
She doesn't know it's power level. But I told her it's the best of the best.
Yaa, it's the best one can have right now 👌🏼
Yeahh
I've heard the Xiaomi Mi 10 actually scores higher in the benchmarks... What is that about?
It depends on software optimization. The hardware is same but software makes the change
What are the odds they ran the benchmarks without game mode on.
The better the software optimization the better it will draw power from high end processors
I turn that setting on... And the S7 goes from slow to fast.
Literally laggy to buttery smooth.
Game mode does makes a difference, i also use it all the time during my gameplay
Spirit now can give us bonfire spell? I just have one from season spirit today-
This is kind of a technical channel 😂
I don't see the word gigaflop here often.
Hmm
My S7 can output around 700 gigaflops.. there it's been said! XD
This is kind of a technical channel 😂
@lusty wraith You guys stray away XD
True 😛
This is a place to help people with problems on Android. it also happens to be a collection of people who are interested an Android and or tech. So it's not unheard of for a few of those people to start on a tangent.
XD
Well in summary i am just going to need a bit more optimization from the developer to run thr game smoothly i suppose
Yeah
There are times when I lag on the S7 when I know it's powerful enough to run it smoothly. You just have to wait...
Yupp
It's launched recently on android right? April? Not sure
Tho the Samsung Galaxy a20 lags and very specific locations. But outside of those locations are buttery smooth. 🤔
Oh I'm not sure.
I can look it up though.
April 7th
Wow, it's new. It will take time then.
However it was released July 18th of last year for iOS.
Tho the Samsung Galaxy a20 lags and very specific locations. But outside of those locations are buttery smooth. 🤔
@karmic mesa Is it stuck at 30fps?
They got plenty of time for optimisation on apple devices though apple devices doesn't have so many processors and different OS like android. So it's a bit easy task i guess
The lowest 60fps Snapdragon GPU supported is the adreno 540. The S7 has the adreno 530.
GPU is also a bit old for me 😑
It's all I got, so I got to do with that. 
Is that your GPU?
Im just 509
According to the interwebs... The adreno 612 is about 60% the power of the adreno 530...
That is the S7
The website I was looking at had them categorized as
530 100%
612 60%
509 47%
For adreno 612, I think it's smoother to play it on a 30fps graphic booster
On the flip side the S7 is rendering at 2 k.
The game mode reduces the resolution to 720p, that might explain the extreme performance boost.
Wha... Lame
This is a place to help people with problems on Android. it also happens to be a collection of people who are interested an Android and or tech. So it's not unheard of for a few of those people to start on a tangent.
@/DreamFyre#3037
Well do keep it going cos I always love reading whatever you guys say. I learn alot!

Does anyone know what time the beta link will be open? (in chile time) i need plis :c
TGC has not provided a time for invite link waves, just a time for the access wipe
see #beta-announcements and/or #beta-faq and convert the time using a tool on Google
Oh ok, thanks u very much 
This is not the place to ask beta questions. Please see our announcement in #beta-announcements as well as the information in #beta-faq
Check the pins, there's a step by step solution for that particular error
If you signed in with Google in game, then it's linked
Ok
I hope it will be released soon because it's 1am here and I have class at 8am 😂😭😭
I just hope i can update the game 😢
😮
ok so i guess i found another way to solve the problem
spam update
basically
in the game
tap to update
and when google pops up and says incompatible
go back to the game and repeat tapping until it doesnt show incompatible
and update
You were beta ?
Oh ok 😁
owo
As long as you have the Beta Invite role, you'll be pinged in #beta-signup-info when they are sent!
This channel is not one for beta questions, Banane.
I know but where can we talk with other users who are waiting for beta ?
You don't
this isnt the appropriate channel for beta, so sadly not here 
You can chat in #general-sky-discussion if you like
Ok
Hey has anyone here updated to the Android 11 beta and had problems with the game? It seems that any multi touch is disabled. Idk if there is a work around but if this game is important to you don't try the android beta
This isn't the channel to talk about beta anything
read #beta-faq and #beta-announcements
Sorry 
Did the android 11 beta removes all the multi touch thingy? Did you try checking multitouch with other apps?
Yeah I just tried on stardew valley and it worked. From what I can tell it's exclusive to sky. Makes it mostly unplayable
I see, some people do have multitouch issues as well, can you please file a bug report after the maintenance is over? Thank you! 
Yeah that's what I was planning on doing. Amy idea when that'll be?
I'm not sure, but back then, it wasn't too long
Ok. Thank you!
How can I see a pfp like yours and not comment on it 
Nicolas Cage
Haha thanks
Somebody Know why I can't find the beta
Sky Beta is not an app you can search for on the app store and download, you need to go through invite links
Read #beta-faq and #beta-announcements for more info
They removed access for everyone
Again, read #beta-faq and #beta-announcements for more info
Thanks for tell me
So for every season TGC calls for Beta members? And everytime a season ends the beta users are reset and then they call for new testers right?
Same
I think it's not published yet, or already full
Yea
I clicked as soon as the ping showed up.
Same, it's already full
F
The app disappeared after the WIPE
Its doesn't exist
So no Android ppl can beta
...
dang, i clicked so fast lol
anyone can join beta from Android?
^
I clicked the Android link within 2 seconds of the announcement being posted. I got the same issue
anyone can join beta from Android?
@umbral comet no one can...
Seem IOS get the goods again like usual
Android rip 
rip ;(
ahhhhh
Welp I guess they'll repost the link when it's fixed
Check #beta-discussion
:(((
No, it's a problem with google
IOS doesn't nearly have enough bugs that we have
And the Beta chat is 15mins cooldown noice...
What dis mean
I didn't
Jealous
I hope it works out for you guys
Only a few people so far
..
I am bugged out
I tried getting in still not available
I can download the beta but this still makes me sad
@hexed cove For me I had to keep trying over and over I got in
Im on android and i got in? but when i click to go to the app store it wont load-
What about this ?
Don't forget if you miss this wave, we'll be doing more over the next day or so for different timezones
Good luck and happy bug hunting!
You should see this, beta discussion is open rn, so beta chats in beta channels




