#android-questions

1 messages ¡ Page 47 of 1

granite lagoon
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Yes it is

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Factory reset is good?

keen dock
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Yeah

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Well actually

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Some phones are weird about it

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You just have to test it for yourself

marble topaz
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Hey, do u guys had crash problem with Vault of Knowledge? It crashes every time when I proceed to the 4th constellation, with that crystal elevator thing 😁 but I can't go any further. When I resume the game I'm on that crystal and I can't do anything, proceed to anywhere, I can only fly around with no purpose

vocal meadow
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How do u get headphones on android

meager raft
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Not implemented

vocal meadow
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So only iod

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Ios

meager raft
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Android doesn’t detect external audio in the same way as iOS does so for now it’s not possible

pale sandal
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Not implemented
@meager raft This is so sad. I want that headphones :<

near walrus
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noice

karmic locust
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Anyone knows if they are working on better resolution options? There is a graphic setting but even with full graphics it looks blurry.

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And optimization for the exynos chips? I feel like my phone(s10e) should perform better.

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Thanks in advance

weak sigil
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Are there optimisations coming for the game ?

static ridge
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Samsung Galaxy S10e is a 60fps device so you're getting the best graphics options available. We support Exynos chipsets (Mali GPU)

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we're always optimizing, you'll typically see improvements with each patch.

karmic locust
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60 fps is fine but like I said it looks so blurry. I think its not like that on iPhones. Is it going to get better or that just how it is on Android?

static ridge
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I'm honestly not sure, I have 60fps on both android and ios devices and it looks the same. and that's on a much older samsung s8

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The clouds can sometimes look blurry but that's because they're constantly moving and rendering to look like real clouds.

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If you're able to capture what blurriness you're experiencing via video, please consider submitting a bug report in #bug-reports-android by clicking the skyflame reaction.

opal mural
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is it risky to have the linked account be different from the one you signed in with?

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im forced to do this because the account the game was linked to was the one where im not allowed to purchase anything from the play store

dapper frost
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Hello, I don't know if anyone had reported this already. But in the new seasonal area, when my friend holds my hand and moves, my camera starts to shake and turn away from us. Eventually it stops following me to the point that I am no longer in the frame, and occasionally goes through surfaces and the ground. It stops once my friend lets go of my hand though. Just wanted to ask if this is a bug?

static ridge
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That's definitely a bug with the camera, if you have time and are able to capture screenshots or videos of it, please submit a bug report #bug-reports-android

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The signed in account and linked account can be different and I don't believe causes any trouble other than confusion. You can contact in-game Support to help you transfer the linked account to a different one.

dapper frost
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Okay!

karmic locust
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Can I send the video here and you can tell me if it is normal or not? (I dont know if discord reduces quaility)

eager monolith
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i hope this is where it goes but, is there a way to play the game on an android emulator...? i really wanna play this with my girlfriend, but the game isn't compatible with her phone

upper sailBOT
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Using emulators is against the Sky TOS, @eager monolith. Please don’t use or discuss emulators here.

eager monolith
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ah, i see i see

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sorry, didn't know!

crimson heart
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Emulator is very bad

upper sailBOT
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Using emulators is against the Sky TOS, @crimson heart. Please don’t use or discuss emulators here.

eager monolith
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i saw a review from one while googling the game, so i thought it was allowed

static ridge
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I'm not the person who would be reviewing the video, please send a bug report so it goes to QA team for review. If the video is too large to submit in a bug report, you can post it to #screenshots-and-videos and link the message in your bug report. I don't believe discord has automatic video compression. To get the message link, long press on the message and tap on Copy Message Link or hover over the message and click on the ... and click Copy Message Link and paste that into the bug report DM with thatskybot.

fast hearth
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@eager monolith it's going up on console and PC eventually

eager monolith
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yeah, but i was looking for a short term solution;;

static ridge
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Emulators are not supported or allowed. If someone was using an emulator, they probably had to do some hacking to make it work....which is against ToS.
Like Cobalt said we plan to develop for additional platforms in the future, the first up being Nintendo Switch. No ETA on the PC port at this time.

eager monolith
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i understand. is there no way to play the game on lower android versions at the moment? (android 7 i.e)

reef reef
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No

eager monolith
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ahh geez, that's a bummer...

fringe plinth
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Can we connect our progress once the switch version released?

obtuse nebula
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How looks the 60 fps option in the menu? does a mi 9t should run that?

fringe plinth
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I have the pro version and it works just fine. Some dips here and there.
Its the battery symbole with 2 lightning bolts

static ridge
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mi 9t isn't 60fps capable, however the mi 9t Pro is.

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We hope to have cross-save for Switch, but it's too early to promise that will be the case.

fringe plinth
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Can we count on further performance optimizations on android? Btw thanks for this little masterpiece

spark plaza
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I do play sky on mi9t pro but it heat up alot and battery drain it the game not optimized? I never experienced this on other heavy game
The settings at 60fps

fast hearth
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that's kinda universal with the Android port
I'm on a OnePlus 6, same thing happens

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bear in mind the game's still pretty early on in its lifespan

fringe plinth
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It isnt a idle mobile game. High graphics, high framerates, high battery drain. I play on mi 9t pro for 3 hours straight. Thats like a switch in mobile mode. Heat is also an problem on my device

spark plaza
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Like you can fry egg on it xD

fast hearth
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here I've got a solution

fringe plinth
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Playing on emu isnt allowed. Bustedsarcasm-off

spark plaza
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Good idea stickerOK but no emulator allowed just stick phone to fan while playing

upper sailBOT
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Using emulators is against the Sky TOS, @spark plaza. Please don’t use or discuss emulators here.

spark plaza
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Also one more question it really Normal when you play with your friends and your friend keep disappeared while holding hand it because of server or bug

grand furnace
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thats happens to me but only when im not holding hands with them!

spark plaza
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It happen often and really annoying

fast hearth
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redmi k20 pro is coming

spark plaza
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With fans attached to it yes TGCBlueHeartEyes

fast hearth
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Could someone tell me if with this quarantine the developers are fixing bugs in the game on android? Why can't I see an update being released?

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the last update was 10 days ago dude
chill

static ridge
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iOS devices heat up and drain battery as well, it isn't unique to Android. Sky is not your typical mobile game. The graphics are on par with many console and PC games. We're very, very clever with optimizations and asset rendering to squeeze it onto a mobile device but it's still going to lean on the resource-intensive side.

We optimize with every update and that won't stop any time soon. These optimizations tend to be very incremental and may not feel like much but in the grand scheme are great strides.

We resolved a lot of issues with friends poofing randomly right before android launch, but there are some persistent tricky issues with holding hands and entering new areas that hit a load screen. I know the engineering team is actively working on it, but we don't have an ETA for that fix yet.

The dev team is entirely remote so we're a little slower than when the team was in the office together, but we are constantly adding fixes. These typically need a new patch to roll out, unless it's backend fix we can apply without a major update. Patches typically roll out every 2-3 weeks or as needed depending on the severity of the issue needing fixed.

fast hearth
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An answer for majority of bugs reports, thank you!

reef reef
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Ktjn, just wondering, is the team looking forward to unleashing the full graphics potential on consoles and pc?

static ridge
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I'm not entirely sure what the game will look like on other platforms, and while we can certainly worry less about things like memory caps for console, we will still have to be clever and efficient with our resources because we aren't abandoning mobile platforms and everything needs to be cohesive.

iron karma
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Ktjn I also wonder is it true that the engine of this game has been built more than 100000 attempts seeing from the build number?

static ridge
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technically, yes. Every change that is committed to the main code of the game is logged as build 1234567890 as needed. It's a process called version control that is used in software and game development. If a change is made that causes crashes and errors we can go look at the build the bug occurred on and diagnose the issue more readily. If it's big and bad enough we can roll it back to a previous version. It also means many people can work on the same thing without impacting one another's work.

dusty ginkgo
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wow ohNOreo

fast hearth
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My device and my game were compatible yesterday morning, but not in the afternoon😫

small sparrow
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@static ridge is Sky coming to consoles?!

prisma iris
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Summer for Switch!

static ridge
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@fast hearth check the pinned messages in here for troubleshooting steps, it's a known issue with Google Play.

small sparrow
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Will be be able to play as my little buddy from mobile on my switch?!?!

fast hearth
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But where can I find a solution to the problem?

topaz reef
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the troubleshooting steps often solves it

static ridge
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And yes, the next port will be Nintendo Switch. We don't have a lot of details at this time since development is still early. The goal is to have crossplay and cross-saving, but we don't want to make promises we don't know if we can keep just yet.

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The only known solution is pinned in this channel, GTTT7.

small sparrow
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One last question. Is there a source that I can learn all the core things about Sky with no/minimal spoilers?

fast hearth
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Okay, I'll try to find it

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@small sparrow i'd say just play the game through yourself, most of what you pick up throughout the game is pretty intuitive

topaz reef
small sparrow
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@fast hearth Sounds like a plan, thanks everyone.

terse loom
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still cant proceed to hidden forest

topaz reef
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crashing there is a known issue, TGC is working on fixing it in the next update

terse loom
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do you know when is the next update?

topaz reef
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it's not on a regular schedule, but probably within the next couple weeks

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for all i know it could be tomorrow

terse loom
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ok thanks, for now ill play other games

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lol

iron karma
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technically, yes. Every change that is committed to the main code of the game is logged as build 1234567890 as needed. It's a process called version control that is used in software and game development. If a change is made that causes crashes and errors we can go look at the build the bug occurred on and diagnose the issue more readily. If it's big and bad enough we can roll it back to a previous version. It also means many people can work on the same thing without impacting one another's work.
Wow okay thanks now i understand why its taking that long to port it to other platform

crimson citrus
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Version control has nothing to do with the time it takes to port the game. It actually speeds it. Its a normal procedure to prevent adding bugs when you mess with the code, making everything unduable. Ports take long due to the devices diferences and specific characteristics. Some of them have operating systems that work compley diferent than the original platform and huge parts of the game have to be remade. Its not simple to foretell how long it takes.

fast hearth
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@static ridge Still not working, I still can't find it in Google storepCry

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Is it normal that the game has a low rĂŠsolution on medium settings ? Im on the Xiaomi 9t

opaque zinc
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@fast hearth Depends on a lot of different factors. There is only two settings, and if it is the lower one it might impact your graphics. This is meant to save your battery and other processing.

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So yes, you can expect the resolution to change on a lower quality.

zinc cave
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What's the lowest Android OS sky is available on?

wicked cipher
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8.1

zinc cave
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Any future plans for 4.4.2 BigBaka

wicked cipher
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I’m sorry, but I’m 10000% sure the answer is no

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It’s too old

zinc cave
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Dang was hoping to be able to play it on a tablet but my last tab is a samsung galaxy 3

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Any plans to make an official emulator for sky?

upper sailBOT
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Using emulators is against the Sky TOS, @zinc cave. Please don’t use or discuss emulators here.

wicked cipher
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They won’t make an emulator but there is a pc port planned

upper sailBOT
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Using emulators is against the Sky TOS, @wicked cipher. Please don’t use or discuss emulators here.

wicked cipher
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Thanx Skybot

zinc cave
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Ok just wondering cause it a bit too intense on my galaxy s7 battery

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And that's with graphics on low

wicked cipher
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The pc port will be a while from now though. Currently they’re focusing on Android, then they’re porting to switch

zinc cave
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Ok thank you

wicked cipher
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Yw, hope you can have a good game experience soon pSkyHeart SkyPray

zinc cave
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I love the game the game doesnt love my phone

north pasture
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Why is using emuIator prohibited?

gritty cloud
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i also wonder

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there is no gameplay cheat

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maybe the control of keyboard can cause bugs or sth else. i have no idea

north pasture
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Uhm

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Or maybe hacks?

gritty cloud
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nah, hacks can be done and without a emu

north pasture
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Using emulator will make it ezy but idk

upper sailBOT
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Using emulators is against the Sky TOS, @north pasture. Please don’t use or discuss emulators here.

north pasture
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Never used one

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Uhhh you got me bruh

gritty cloud
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i did for some games, but were just a probe

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Please don’t use or discuss emulators here. My bad, i wont continue

upper sailBOT
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Using emulators is against the Sky TOS, @gritty cloud. Please don’t use or discuss emulators here.

north pasture
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I wish they make an official statement about why we cant use it

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Anyways, lets end this

meager raft
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It’s because it’s against tos lol, there are many reason for it and they don’t need to tell us exactly why

gritty cloud
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thats a reasson why people will still use

cosmic trellis
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Hello. Is anyone facing really low fps issue? I have been playing Sky at constant 30 fps but now it frequently dips at around 5-10 fps range.

static ridge
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It's no different that obtaining a modified APK from a third party source. It's not a supported platform and therefore against ToS. Typically the reason people use emulators is for botting and exploiting game economy. Sky will come to PC legitimately at a future date.

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fps will depend on your device GPU's capabilities.

cosmic trellis
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Sd 675 adreno 612
Capable of 30 fps at lowest settings

static ridge
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That GPU is on the low end of midrange, it may struggle to maintain 30fps.

hazy canopy
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is a snapdragon 660 enough to enjoy higher graphics settings?

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I'm currently rocking the lowest settings

cosmic trellis
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It was working fine till yesterday

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And the game chose higher graphic settings by default

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Thanks for help. Ill raise a ticket

verbal steppe
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SkyDeepBow I'll eagerly wait for pc port, in the meantime, my phone will have to deal with the abuse.

fast hearth
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hey guys

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my friend tried to install the game but it says his device is incompatible

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i guess there's no workaround for that as of now?

reef reef
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@hazy canopy GPU seems to be a bigger bottleneck

queen plover
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@fast hearth i think he needs to update his device

fast hearth
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Right totally forgot about the version update

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he's considering it right now, thanks!

queen plover
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No problem! :)

fast hearth
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his phone specs are pretty compatible, and the game's should be available in his country

hazy canopy
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@reef reef my GPU is a Qualcomm adreno 512

reef reef
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Might handle the default mode idk ¯_(ツ)_/¯

gritty acorn
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Yes

fast hearth
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redmi k20 pro white pearl coming

wicked cipher
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Got curious and looked that up, very pretty color

fast hearth
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Thanks 💕

willow bronze
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Sorry i don't have a spirit for emote bend

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That normal

jaunty kernel
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when will the next traveling spirit visit?

drowsy kite
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I can't record by pressing record button (near screenshot button)

prisma iris
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!travelingspirits

upper sailBOT
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The next Traveling Spirit is scheduled to arrive on April 30 at 00:00 Pacific Time (UTC -7:00)
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits

prisma iris
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@jaunty kernel

jaunty kernel
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ty

drowsy kite
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@ me, cuz i prob sneep soon pSleepy

fast hearth
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@static ridgethanks for the answer !!😄😄, but working remotely through quarantine, can you implement any changes, solutions, or graphics and performance issues? or are they simply limited in terms of speed of action?. Thank you

magic spoke
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!er

upper sailBOT
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The Eye of Eden resets once per week.
Next reset is on Sunday April 26 at 00:00 PDT (In 3 days 16 hours 57 minutes 37 seconds)

fast hearth
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why in The Eye of Eden you can only be reborn once per week?

wicked cipher
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You can go to Eden as many times as you want but the ||ascended candles you can earn from there|| is limited to weekly because if it wasn’t, people could ascend every spirit in just a few days. It would kinda take away from the gameplay

fast hearth
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@wicked cipherSo if I am reborn before that date I would not get the same amount of candles? what would be the difference?

solemn crypt
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one: ||reborn|| is a spoiler

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two: the way it works is that you ||get ascended candles when you give light to the frozen stone children||. the next time you go to eden before reset, ||all the children you already saved won't be there, so you have to go farther to get ascended candles||

wicked cipher
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I’m not quite sure what you’re asking, but there is a limited ||number of statues to save - 63 - each week. Statues have a conversion rate of 4 statues = 1 ascended candle, so you can only get 15.75 ascended candles each week. You can go to Eden as many times as you want but you’ll only be able to save all 63 max in a given week. || Eden resets every Sunday PDT, meaning ||the statues all reappear.||

zealous flame
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How i can upgrade the wings i got all stars in maps

solemn crypt
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Wing Buffs are extra stars you acquire by ||ascending spirits after going through Eden. Every Ancestor Spirit Map has at least one Wing Buff you can buy with the Ascended Candles that you can get in Eden,|| represented by a wing lock icon in the shop menu for each spirit. That will also unlock the clouded area of the constellation. There are 39 wing buffs you can get from spirits.

zealous flame
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Oh i didn't know thx bro

fast hearth
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@solemn crypt .Sorry i didn't notice😅

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So if I go before the reset there are fewer statues and would I have to go further to get a similar number of statues to the one that would have been reset?

gritty acorn
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How can I open the door in the home?

fast hearth
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@gritty acorn Having the necessary winged lights and completing the previous kingdoms

gritty acorn
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I have to save all the spirits?

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Because I have all the winged lights

fast hearth
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It is not necessary to save them all to enter Eden, calm

meager raft
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@unkempt wigeon you can already save progress on android by linking your account to google

lament fractal
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Will there be support for better graphics on lower end phones?

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I can only use boosted def mode

solemn crypt
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your lower end phone probably couldn't handle any better than that

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anyway, boosted def is the higher graphics

lament fractal
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Will the android version ever get the headphones like ios?

topaz reef
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tgc is working on it, but it might not be feasible, since android hardware works a little differently to ios hardware

lament fractal
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Alr thanks

unique wren
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More optimization updates?

solemn crypt
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yes

fast hearth
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@static ridge So if I go before the reset there are fewer statues and would I have to go further to get a similar number of statues to the one that would have been reset?

tiny hamlet
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Yes, there will be fewer if you went a second time before reset, ||there´s a set limit of statues each week in Eden, we have a map pinned in #eden-spoilers||. Please spoiler tag your question though, we spoiler tag eden content to not spoil the moths @fast hearth ^^

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!textspoiler

upper sailBOT
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To spoiler tag text, highlight your text and select “Mark as spoiler”, or type || on either side of your text ||like this||

fast hearth
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how so #spioler

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?

reef reef
fast hearth
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How do I mark it?

reef reef
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||Try copying and pasting this message||

tiny hamlet
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|| on each side

fast hearth
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Okay then || this is spoiler || So?

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Hahaha ok I already understood

tiny hamlet
fast hearth
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But I'm talking about dynamics in Eden, is that considered a spoiler?

tiny hamlet
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Th ||statues|| you mentioned are spoilers. Basically everything beyond the gate, and talking dynamics reveal that more often than not. Like the dynamics ||of the red rain|| for example pFIRE

fast hearth
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Okay, I will take it into account, are they going to delete those messages or are they going to cover them up?

static ridge
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@fast hearth sorry for ping, we're 100% able to do our work remotely, but some things move a little more slowly. Like I mentioned before, improvements come patch updates which are roughly every 2-3 weeks. We have to test internally, test on beta, finalize a build, submit it for review to apple/google, if approved— move forward, if not—back to square one. With the pandemic, reviews can take up to a week. Everything is slower for everyone around the world.

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You should probably move eden questions over to #eden-spoilers There is a hard cap for ||currency you can obtain from eden|| similar to how daily quests and wax collection resets every 24 hours, eden resets once per week.

fast hearth
potent granite
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I tried to transfer my progress from iOS, but after signing in on android it didn't auto load my progress and hitting the 'recover' button does nothing

barren tulip
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I'm not an android user, but i do have some friends who are and tried downloading the game to play, but couldn't play because either their devices couldn't get it because their phone wasn't opt to it or crashing sometimes happen. So, i'm not sure if this question has been answer but I wanted to know if this is going to be fix? Thank you !

eternal glade
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@potent granite in the pinned (top right area) messages there's a place for saved progress 🙂 commonly it's due to attaching with a gmail account first

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@barren tulip sorry to hear about your friends! If they can't play/download it, it's likely because their device isn't compatible. The pinned message (top right) explains some of this more in detail.

The crashing is a little harder to diagnose. If they are habitually crashing in the same area they can submit a bug here in the bugs channel so our devs can get eyes on it. As always, look through the known issues as well which may have more info

barren tulip
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Ah thank you for the help i appreciate! will let them know to see if anything changes for them!

eternal glade
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be sure to check for the minimum requirements and doing the basics like clearing their cache/settings

static ridge
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Fom what I understand from the engineers the Forest (and other) crashes are a graphics+memory issue. we're working on it and hope to have it resolved in the next update. Oppo f9 seems to be one of the hardest hit devices by this particular issue. While compatible, the Mali-G72 MP3 GPU struggles to handle the graphics rendering a fair bit.

fast hearth
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Im still struggling to find whats the lowest processor that can run sky
My friend has Samsung galaxy a8 ,Mali-G71 and android version 9.0 but it shows that it isnt compatible

wicked cipher
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Hopefully it’s not the specific incompatible one SkyPray

fast hearth
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I fear it may be,
How do i check the model? Is model Mali? Im not really into phones much

wicked cipher
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Hmm I’m not familiar with the specifics of how to check that on an Android device, hopefully someone who knows can swoop in

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Ohhh wait a minute (me thought it was something else 💀)

fast hearth
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Did you find something out?

potent granite
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interesting
@eternal glade following the pinned instructions didn't work, but when i uninstalled and re-installed it loaded my account

wicked cipher
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Should be able to check the phone model by just going into the settings>general>about and it’ll show the model number somewhere on that page

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Mali refers to the gpu in the device

fast hearth
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Gpu isnt same as model right?

wicked cipher
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No

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Gpu means “graphics processing unit”

eternal glade
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CPU = Processor. GPU = Graphics.

fast hearth
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Oooh

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SM-A530F

eternal glade
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@potent granite o that's awesome! Usually it's due to binding but it's great to know it works, it was probably a cache issue

fast hearth
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Is it okay to tag the staff? So they can answer it

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The one that mentioned processor

wicked cipher
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Youngjin is staff actually

meager raft
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Please don’t ping ktjn unless she asks you specifically to tag her

fast hearth
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Oh, okay

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Youngjin can you help me out?

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Everyone can help you

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Anyone who knows please help

wicked cipher
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If Youngjin isn’t able to respond, Ktjn does a lot of back-reading in this channel so you have a high chance of her responding anyways

fast hearth
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ill put a message in one then so she can get all info, i need answer for one more phone

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You need adreno 640 or more

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That's help?

meager raft
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It seems like the model Samsung galaxy A8 you have fits the minimum requirements of the game (Android 9, exynos processor, 4 gb ram)

fast hearth
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Snapdragon 855. That's what you need

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My friend still cant acess sky though

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She checked and it says it isnt compatible

tiny hamlet
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The pins here has some troubleshooting steps if you´ve yet to try them, Crossu

fast hearth
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Even rhough it seems to fit requirement

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She tried clearing cache and data

static ridge
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it looks like there's 5 models in the Galaxy a8 category that are incompatible:
a8hplte
a8elteskt
SCV32
a8elte
a8ltechn

if it's any other model, it should be compatible, but you may need to run the clear cache+data gamut on a bunch of google apps. (There are detailed instructions pinned in this channel)

fast hearth
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Another question,
My friend has Samsung j5 2017 edition and SM-J530F
Android version 9.0

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It tells her it isnt compatible as well

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If my new phone doesn't run this game at 60 fps you wanna give all the money back :)

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She tried clearing cache and data too

static ridge
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none of the samsung j5 models are compatible

fast hearth
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Ok ktjn?

static ridge
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no

fast hearth
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And they wont be compatible in the future either?

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LMAO

static ridge
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The lengths you go to play at 60 fps are your sole responsibility, how you spend your money is a personal decision.

fast hearth
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Bot says it's gonna run at 60fps whit the pro version so

static ridge
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yes, i did indeed tell you the 9t pro is 60fps enabled. what's your point?

fast hearth
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And if is not?

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Update the game.

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For that model. Np

static ridge
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I can ask the engineers to investigate, the information i provide to you comes directly from them.

fast hearth
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I already buy the phone

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It's coming

static ridge
#

TGC isn't responsible for your purchases unless it's items or currency within the game not functioning correctly. How you choose to spend your money is up to you. I'm providing information to the best of my ability as it comes down from the engineering or design teams. If your device purchase doesn't meet your expectations, that's something you'd take up with the device manufacturer, not a game studio.

fast hearth
#

Maybe the game don't meet the expectations of the phone ;)

zenith willow
#

There is only limited hearts webcam get by exchanging candle right?? Because hearts are given by spirits and there are limited spirits???

#

Imp qn imp qn

static ridge
#

You can get hearts from other players as well.

fast hearth
#

I get ur point you don't get mine.

zenith willow
#

But I was offered friend request and didn't get a heart...

wicked cipher
#

If you’re dissatisfied with the game why are you still playing it? pSkyHeart

zenith willow
#

Then how?

fast hearth
#

Btw the phone is model 8 ram let's see

tiny hamlet
#

!iheartyou Arushi ^^

upper sailBOT
fast hearth
#

@wicked cipher not whit the game. But whit improvement for androids users

zenith willow
#

Ooh ok thanq @tiny hamletstickerHeart

static ridge
#

a friend can send you a whole heart, or you can get partial hearts from friends lighting your candle from the constellation each day. Making a friend doesn't give a heart in and of itself.

wicked cipher
#

Well it just finished porting to Android not that long ago. There’s bound to be bugs this soon afterwards due to the complex nature of the platform. They’re working hard to fix them though pSkyHeart

zenith willow
#

So THATS what went wrong. I thought 3 people sent me req soni should have either 3 candle or 3 heart, I was wrong lmao

near iris
#

I don't wanna intervene a lot. But making a game is complicated and usually requires a lot of work for it to work on many phone models. We as players need to be patient and wait for perfomance updates. Sometimes it's impossible for some devices to handle a game like Sky

fast hearth
#

Sure but the problems are always from us players and not staff team. Even for those guys who update the game and don't work anymore. Google problem right?

tiny hamlet
#

They are working though, Pearly. And you usually don´t see a dev file a bug report or say "this and this isn´t working" here, they resolve that internally to the best of their ability and rely on player feedback for issues that might arise

fast hearth
#

I really respect sky because it works like a console game and it really cant be hurried, its a complex game with so much to work on,patience is the key and good things take time.

static ridge
#

Considering I have information from Google's game developer portal that explicitly states a device is compatible and players receive an incompatible message, yes that is Google's fault. things like crashing in Forest are our fault as a developer and why we're trying to fix it, it's a problem that never appeared during internal nor beta testing. Some things are out of our control and we feel just as helpless. What is within our control we do the absolute best to address it quickly. That includes many, many hours of overtime working day and night to deliver the best experience we can. When we're unable to do that, we're equally disappointed in ourselves.

wicked cipher
#

I don’t want to pile on too much. Yes some of the bugs of the game are due to mistakes on their end. There’s no need to trash them for that though. I think the only way you can objectively judge the quality of how well the Android version is going is to wait a few months for them to have it better optimized.

#

If after a few months you’re still dissatisfied with the android version then it’s up to you to continue playing. SkyPray

fast hearth
#

He provide some information about my new phone perfomece. If the information is false just update the damn game. I'm not tolking about in game problems lol

#

I like the game of course have some bugs etc but it's ok it's different

wicked cipher
#

I’m not aware of the false information told to you?

#

If you’re not okay with sharing it that’s okay. pSkyHeart I’m sure whatever info was said will be corrected or fixed.

fast hearth
#

He told me the new phone I buy the game it runs 60 fps just that

static ridge
#

if a device rating is made in error, yes that's on us, but you going out and buying a new device is not on the studio. There's no reason to curse us out. You've asked questions, I've answered to the best of my ability with the information I have access to. in the end we're still human and mistakes happen, but it's not with malicious intent.

fast hearth
#

I'm not saying that. I buy new phone because i need.

static ridge
#

End of discussion before it devolves into further unconstructive discourse.

fast hearth
#

And you give that information. Let's see if it's true or not

wind mango
#

Pearly, since you haven't even received or used the device yet, there's nothing further we can do to assist you at this time. Once you receive the device and use it to play Sky, you can submit a bug report through #bug-reports-android if there's an issue.

zenith willow
#

Where do I get the blue and green wings?? Can't find them anywhere 😢

fast hearth
#

Bro snapdragon 855. Adreno 640. 8 ram. If the game doesn't run 60fps its the problem of the phone? Tell me

#

Fs

#

What we Android players need to run this game so?

zenith willow
#

I know green is in forest

#

Yet can't find it

tiny hamlet
#

Green one i believe is from the salute spirit in wasteland, and blue a spirit in vault. i don´t quite remember which spirit tho, but we have a chart pinned in #questions-and-help Arushi pSkyHeart

zenith willow
#

Thanks to em I confirmed this on fandom

wind mango
#

Pearly, we've given you all the information we're able to. If you try the device and it won't run at 60fps then please send us a report.

fast hearth
#

Ok no problem

zenith willow
#

Oh ok thanks again, u r an angel em ❤️

tiny hamlet
#

yw! ^^

static ridge
#

Pearly, I already warned you to drop it, further pushing the topic will end in a mute.

unkempt plank
#

Hello I have a question

#

Will lowering the resolution of my phone give me a more stable fps?

near iris
#

Yeah!

#

Like on most games lower res means less lag

unkempt plank
#

Will there be less crashing that way?

near iris
#

I'm not sure about that but it might help the crashing a little since your phone is not overworking too much to process the resolution (I'm not an expert so plz wait for a mod's help if it doesn't work)

unkempt plank
#

Oh I see, thank you! ❤️

static ridge
#

In theory, yes. The forest and wasteland crashes are graphics+memory related, so it's a little more complex than that. We're working on fixing it, but it likely requires a patch.

unkempt plank
#

Oh I see

unkempt plank
#

Would love if I crashed less, but doesnt really stop me from loving the game

#

Thank you!

fast hearth
#

Can you guys update the seassonal representation on role channel

static ridge
#

The crash is the device's way of preventing any damage from overheating while trying to render that area. We had a similar issue in the past that impacted iPhone 6 several patches ago that we were able to fix with reasonable ease. Hopefully this is also easy to resolve.

bold cloud
#

I asked this in looking-for-live but didn’t receive any takers. I want to test something out: I am looking for an android player who crashes at forest/forest social space. I want to friend them then let them warp to me when I have reached the 2nd major map of forest. Maybe forest-warp-ubers can be a thing. I want to help other players experience more of sky if I can. stickerHeart

tiny hamlet
#

I’m sure they’ll update roles channel when they have time. They have a lot to juggle i reckon Pearly pSkyHeart

static ridge
#

We will add a new role when the person who does that has time. Gearbot is a little finicky when adding new roles and is prone to breaking every role when trying to add new ones.

tiny hamlet
#

Gearbot really don’t want new roles sLUL

static ridge
#

just ask anyone about the shiny boi role fiasco SkyPray

tiny hamlet
#

Oh don’t start on that Ktjn pFIRE

static ridge
#

🌠

wicked cipher
#

And yet, I’ve still never been told where that dang thing was

tiny hamlet
#

It was in your heart

static ridge
#

inb4 shinyboi when (the answer is Soon™️)

bold cloud
#

no it was in ur cape all along

static ridge
#

just ask MarMar SkyFaint

tiny hamlet
#

I won’t say where it was or i might be krilled for it sLUL

unkempt plank
#

What is shiny boi haha

wicked cipher
#

😐

static ridge
#

shinyboi's location was a prime example of how much people don't read >_>

tiny hamlet
#

True. Tho it still took some time even if you did read. Getting a good sleep on it sure helped tho >_>

static ridge
#

a good night's sneep works wonders for many things

tiny hamlet
#

It really does.

slate otter
#

Lol i have a question

#

When my game crashes in Hidden forest my screen freezes and brightness increases

#

and then

#

it locks My phone and appear "You have to put your PIN when you restart your phone" or something like that

#

and i'm like lol what

wicked cipher
#

It’s currently a very common issue on Android. It’s addressed in the pins here

#

Though I’ve never heard of it doing that to your phone SkyFaint

slate otter
#

Yeah it is weird xdd

zealous flame
#

@everyone

topaz reef
fast hearth
#

How Can i change language ingame?

nova pasture
#

do you guys know if there is a way to mute the game to play music on Andoird?

#

there isnt even a way to just manage the sound and its kind of bothering me

prisma iris
#

@nova pasture not really, not even on iOS

small sparrow
#

I can't find all the emotes in Prairie. Any guides or mlwhatever that can help me clear the area.

inland oyster
#

@fast hearth you change your phone's language

#

@small sparrow !wiki

#

!wiki

upper sailBOT
balmy heath
#

How can you report a bug?

inland oyster
#

press the flame at the bottom to start

unkempt wigeon
#

@unkempt wigeon you can already save progress on android by linking your account to google
@meager raft > @unkempt wigeon you can already save progress on android by linking your account to google
@meager raft ahh yes, what I mean backup so I can restore my progress in console, if ever.

meager raft
#

That is what the devs plan to do, but it’s too early to say if it will be implemented and will ultimately be up to Nintendo

gritty cloud
#

Funny question,how many awards will this game obtain. I wish many

unique wren
#

Snapdragon 855. That's what you need
@fast hearth

Silently stares as i play on a snapdragon 660

#

xD

near walrus
#

Looking at my Intel Pentium 4👀

magic spoke
#

!er

upper sailBOT
#

The Eye of Eden resets once per week.
Next reset is on Sunday April 26 at 00:00 PDT (In 3 days 2 hours 35 minutes 3 seconds)

dry prairie
#

So for the past 2 days every time I open Sky I'm by myself on the game. I cant see anyone else friends/ non friends. Is anyone else having this issue? 🤔😥

gritty cloud
#

kind of weird

unique wren
#

@dry prairie Silent Hill buts its Sky children.

vale gazelle
near walrus
#

Why there is so much bloom in the game , i hate it

worldly shoal
#

Hi Guys !
Is there any other who face the same issue with me? In golden wasteland, more often than not, eveytime I went through a portal, my screens turns either black or white and it'll stuck just like that. I need to cloce the app from my recent app and re-login to relove this issue

#

even sometimes, after re-login, it still happened

shut fractal
#

Hi Guys !
Is there any other who face the same issue with me? In golden wasteland, more often than not, eveytime I went through a portal, my screens turns either black or white and it'll stuck just like that. I need to cloce the app from my recent app and re-login to relove this issue
@worldly shoal oh my god yes! Was asking about this in general sky chat

#

even sometimes, after re-login, it still happened
@worldly shoal yes... I have to try out 3 times before it works again

#

when im with a friend and this happens, i have to reconnect or teleport to them 3 times

#

this too is happening for me more frequently now than before the season

worldly shoal
#

Me too. that's my main issue in GW (other than krills ofcourse)

#

and for me, it only happened in GW

#

I don't know why

shut fractal
#

shipwreck tunnel is a pain... i have to reconnect everytime

grand furnace
#

thats been happening to me too! and only through the exit of the shipwreck area

shut fractal
#

and now its happening in the forest temple for me as well

worldly shoal
#

and I noticed something. The issue is more likely to happened when you 'fly' through the portal. and if you 'walk' throuh it, it still also happened sometimes, but it less likely than when flying

#

and now its happening in the forest temple for me as well
@shut fractal whoa really??

shut fractal
#

and I noticed something. The issue is more likely to happened when you 'fly' through the portal. and if you 'walk' throuh it, it still also happened sometimes, but it less likely than when flying
@worldly shoal i noticed this too

worldly shoal
#

I was thinking, "is it my phone or the game" lol

shut fractal
#

yeah, that's why i was asking if anyone else is experiencing cause if no one else, then it could just be my phone or something

worldly shoal
#

thats been happening to me too! and only through the exit of the shipwreck area
@grand furnace RIGHT!? both going in and going out

#

yeah, that's why i was asking if anyone else is experiencing cause if no one else, then it could just be my phone or something
@shut fractal I think it's the game though. my friends face the same issue too when they go to GW

shut fractal
#

I'm going to try sending out a ticket for this issue

worldly shoal
#

I hope tgc can fix it soon

#

I'm going to try sending out a ticket for this issue
@shut fractal Thankyou !

#

how do we send a ticket when you found a bug/issue like this??

golden jewel
#

hello

#

does it have to be the gpu that makes it capable of running the sky cotl game on 60 fps?

shut fractal
worldly shoal
#

@worldly shoal the report one i think
@shut fractal it says "you don't have permission to send messages in the ..."

#

does it have to be the gpu that makes it capable of running the sky cotl game on 60 fps?
@golden jewel sorry but I have no idea 😅

golden jewel
#

I mean like

#

I heard snapdragon 712 is enough?

#

but like

#

the gpu is adreno 616

#

anyone got a realme 5 pro phone?

static ridge
#

realme 5 pro isn't 60fps capable.

golden jewel
#

how about xt?

#

realme xt?

azure flint
#

Games keep crashing

static ridge
#

same thing. There's only one device with the Adreno 616 that is 60fps and that's the Oppo Reno A

stuck girder
#

yo i asked this question before but it's still not clear to me, but what's the live-feedback for?

dull dagger
#

#live-feedback is for submitting feedback/opinions on features existing in game

stuck girder
#

ooh i see, thanks! there wasn't access to the messages so i didn't know what was supposed to be in there

shut fractal
#

@shut fractal it says "you don't have permission to send messages in the ..."
@worldly shoal i already sent a ticket

obsidian briar
#

Is there any bug in golden wasteland because my game is crashing during that video where all the spirit gather

#

And a big spirit with a spear Comes

near walrus
frank steeple
#

i have 6gb of ram and it still crashes a lot

near walrus
#

I have 8 gb ram it still crashes sometimes in wasteland

fast hearth
#

To remind you guys again, it's running gpu-based performances, not cpu nor ram

frank steeple
#

gpu ?..

#

the procesor?

timid crag
#

#Team636

frank steeple
#

its not the gpu

#

it doesnt crash bcs of that i think

#

i have a powerful phone

#

Huawei p30

#

the gpu is top tier

#

you can see that clearly

median aurora
#

hi,, I'm an android player and my touch-screen stops working sometimes. Do u think is it because of my phone or the game?

#

It wasn't like that 1-2 hours ago

#

and I literally can't move rn

#

ok nvm I kicked the phone it's working

obsidian briar
#

Here my game crash

#

Do anyone have a solution to this problem

grand furnace
#

Try skipping the cutscene?

obsidian briar
#

I cannot there is no skip button

grand furnace
#

Oh

upbeat widget
#

my numbers and text are not placed correctly and overlap with each other, i wanted to know if there is a way to fix it

jade anvil
#

Hello!!!Does anyone know why on android (live) the game crashes a lot?? continuously?I am asking for a friend cuz I can’t play w her because of this
Please I really need your help here

dapper frost
#

For a good while, my screen was like that until we went into the temple

lapis nymph
#

why my download is stuck?

reef reef
#

Either a network or a space issue

#

Network is more likely

lapis nymph
#

i have no problem with my network

#

social media can be used smoothly

reef reef
#

It could be closer to Sky’s end

#

It’s not unusual

#

People can’t even load into the game sometimes while their network is fine

#

I know VĐ N is heavily frowned upon by TGC, but it helps me when this happens

#

Or just wait it out

golden jewel
#

@static ridge I don't understand why realme 5 pro doesnt have 60 fps since realme 5 pro has SD 712 :<

#

Oppo reno A gas 710

#

Sad life

lapis nymph
#

oh i never tried using vpn before. let me try it first

upper sailBOT
#

Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server

lapis nymph
#

thx u~

#

then what should i do?😭

reef reef
#

That’s what I mean by heavily frowned upon lul

lapis nymph
#

this happened to me twice. the first want my downloaded stuck on Daylight, and the second one is my downloaded stuck on Hidden Forest

#

on playstore my download is finish

#

its been 3 days

prisma iris
#

@lapis nymph the game has to download individual levels

#

check your storage and/or your internet connection

gentle kite
#

hey guys question regarding the app itself not the gameplay! My friend cant seem to find the game in the google play store anyone know why ?
Their device is a samsung galaxy J6 !

prisma iris
#

it's also in the pins

hoary vessel
#

Just wanted to ask if there is any plan on optimizing the game to run better on exynos. The game runs horribly on my Samsung Note 9 exynos variant. It can't even hold stable 30fps.

gentle kite
#

ooooh okk thankyou sm dear ❤️

hoary vessel
#

I have tried the deafult 30 fps mode and the boosted def 30fps mode and still the game lags quite a bit.

prisma iris
#

there may be information that answers your question in the pins

hoary vessel
#

There is no option for 60 fps mode on Note 9. Tried the game on One Plus 7 and One Plus 7 pro and it runs beautifully at stable 60 fps.

fast hearth
#

Anyone playing on a budget phone ?

lavish cypress
#

im dying for reason samsung note 9 cant handle this kind of game .. the only i feel smoother is isle of dawn the rest its laggy. so it means pocophone f1 is more powerfull than note9 snapdragon 845

hoary vessel
#

@lavish cypress Even sd variant has issues smh

#

@lavish cypress I thought only my exynos one was performing poorly

fast hearth
#

@lavish cypress use a phone similiar to Iphone, example: Huawei P30

#

it uses Kirin 900 Series with over 20 GPU Cores

lavish cypress
#

im still hoping for future update .. like was pocophone lalely

#

lately

#

pocophone f1 doesn't have 60fps until the update

hoary vessel
#

Yeah just uninstalled it, will try again after a solid update.

fast hearth
#

@hoary vessel Try downgrade your phone Screen Resolution to 720p

hoary vessel
#

@fast hearth Tried it already, doesn't helps at all.

fast hearth
#

Use an FPS Counter

lavish cypress
#

me too tried that already

hoary vessel
#

Used gpu watch to see the fps and damn they were struggling to hit even stabel 30

#

Stable*

#

Had lows of like 10 and highs of 40

#

I guess I'll wait for the ps4 version if there is ever gonna be one.

fast hearth
#

Ok, I'm using a snapdragon 625 with adreno 503, at some map my GPU Stable around 10-23 fps, and also downgrade (In-game) graphics and Screen Res to 360p or 240p

lavish cypress
#

@hoary vessel lol im also waiting for ps4 .. but seem like nintendo switch first

hoary vessel
#

@fast hearth Didn't know that you can change the res.

#

The game already looks like its running at 720p max

fast hearth
#

Downgrade your phone main screen resolution to 720

#

Not in the game

hoary vessel
#

It isn't gonna help cause the game just renders at 720p

#

The exynos is just a shitty chipset I guess.

#

@lavish cypress Are u sure u have the snapdragon variant?

fast hearth
#

Change your main Android System resolution screen to 720, use ADB shell

#

It works on all phones

hoary vessel
#

@fast hearth Note 9 give the ability to lower the res in settings and yes I have done that already and it doesn't works sadlt

#

Sadly*

fast hearth
#

dude, what i mean use your computer to downgrade your phone screen res

#

I will link a yt video

#

I tried it it works perfectly on any phone

hoary vessel
#

@lavish cypress I tried the game on 2 different phones ruuning sd845 and the gane ran without any hiccups. So note 9 sd variant shouldn't have any issues

#

@fast hearth I know the adb shell commands u talking abt. I am just stating that it doesn't work

fast hearth
#

Here is the video

#

No complains

#

You no need root

#

I tested, it work perfectly

hoary vessel
#

@fast hearth Not on a exynos chip

#

an*

fast hearth
#

just try it,

#

Make sure you need Developer Option is On on the setting of yourphone

hoary vessel
#

I can already do that through the phone settings but it doesn't work

#

No need to run adb shell commands

fast hearth
#

then downgrade it to 480p for maximum performance and battery savingm

hoary vessel
#

Dude I am not gonna play a game on 480p, like cmon mate have some standards.

fast hearth
#

I know m8

hoary vessel
#

Its better to wait for updates than doing that

fast hearth
#

You will have a trade off

#

But this game is like CRISIS

#

Isn't using our phone 100% capability

#

When i run the game it my gpu only reach around 97% most of the time 99% for few seconds

#

Most game use my gpu 100%

hoary vessel
#

My gpu only reaches 75%

#

Its hasn't gone above 75% ever

fast hearth
#

See, it's not using the full resources our phone have

#

If you play at 60fps your gpu need to hit 80% or more

cursive bloom
#

That's not how hardware works lmao

hoary vessel
#

It doesn't show 60fps option for me lol

#

@cursive bloom yeah most games don't use 100% of everything all the time

cursive bloom
#

If they do you shouldn't even bother tbh

#

It's gonna overheat

fast hearth
#

true

#

I play the game over 2 hours, my hands are starting to burn

hoary vessel
#

But still this game needs serious optimization

fast hearth
#

#thisgameiscrisis

hoary vessel
#

Its still version not version 1.0 so......

fast hearth
#

@hoary vessel you know Crisis ?

#

mate just play in 720p until we eventually get optimizations, a phone screen's tiny enough that it won't matter

#

oh you're on exynos

#

that explains it

hoary vessel
#

@fast hearth Crysis**

#

@fast hearth Yeah sadly

fast hearth
#

@hoary vessel you should pick the snapdragon version

hoary vessel
#

They only have sd for china and america. Also they don't so as give u the choice lol

fast hearth
#

oh yeah i forgot about that

#

Only on some country you get the snapdragon

#

doesn't OnePlus use snapdragons in every region?

hoary vessel
#

@fast hearth Yeah

fast hearth
#

BUT, sadly the exynos will lose, because the when the snapdragon 865 and 765 release will have continue driver update.

#

Mali is good GPU but you will have no driver update, you need to wait until system update

hoary vessel
#

I don't do much mobile gaming. Just got interested in this after seeing it was from the guys behind Journey. Gonna wait for the eventual ps4 version I guess.

fast hearth
#

PS5 is coming tho

#

just wait till next year.

hoary vessel
#

@fast hearth Or the ps5 version lol

fast hearth
#

Just buy the ps5 version your gonna had a great time, over >120fps or buy an Xbox Series one.

#

*version

#

@hoary vessel you'll be interested to hear that the mobile version's got controller support if you haven't experimented with that yourself already

hoary vessel
#

@fast hearth I can't even play at 30fps what am I gonna do with controller support 😭😭

frigid zodiac
#

@uberr

#

Aw i got someone for help ty all

fast hearth
#

@hoary vessel oh i didn't realize it was that bad

#

europe really got the short end of the stick huh

frigid zodiac
#

Ooh haha i thought im writing there lol

obsidian karma
#

anyone having problem going into the last part of eden

#

i cant even get in for some reason

hoary vessel
#

@fast hearth I just tested the game on a Samsung M30 android 9 running exynos 7904 and even after getting the message saying that the device doesn't meet minimum requirements, it outperformed Note 9 by keeping stable 30fps

#

And the graphic settings were the same as on the Note with boosted def 30 fps

fast hearth
#

wild

hoary vessel
#

Either the android 10 is the issue or Note series is hated by the developers lol

glossy temple
#

Exynos CPUs are generally inferior in efficiency and performance compared to Qualcomm's CPUs actually from what I've seen over the years, so that could be the cause.

As for why the benchmark for the Adreno 540 is higher than the Adreno 610 it's because the Adreno 540 is actually a high end GPU that's part of the Snapdragon 835 SoC platform. The Adreno 610 on the other hand is part of the Snapdragon 665 SoC platform which is midrange.

A Snapdragon 835 will of course always outperform anything from the Snapdragon 600 series processor family, which would explain why the benchmark makes sense.

hoary vessel
#

I get it that exynos is inferior to snapdragon, but at least give me stable 30. The game for me is borderline unplayable with the fps drops. Also why is that a low end samsung phone with exynos 7904 gives much more stable framerate than a sufficiently powerful Note 9 with exynos 9810.

glossy temple
#

Older high end SoCs eventually get outperformed by newer generations of *mid-range hardware, which may be the case... The Samsung Note 9 was released in 2018, so it's now two years old. Could be due to poor operating optimization, stuff like that. Higher end CPUs also generate more heat which can cause thermal throttling to occur which will basically hinder their performance compared to lower end processors.

hoary vessel
#

Not this time around since the mali chipset used in that exynos variant is older than that on the 98 series

glossy temple
#

Does your phone get mildly warm while playing Sky?

hoary vessel
#

@glossy temple Thermal throttling should occur only after some period of extensive game session, but even at the start of the session the performance is poor. Also this game is heavily reliant on the gpu rather than the cpu. The cpu usage barely goes over 20% while gpu usage is constantly above 70%

#

All in all it is the optimization that matters, cause even with graphically demanding games like Honkai Impact 3rd, the phone reaches and maintains 60 fps without any problems. I know devs are working on it but as of right now, it is not enough.

glossy temple
#

Then yeah this seems to be pointing towards something that I can't really answer other than it can be due to possible lack software optimization on Exynos processors or Samsung's fault

hoary vessel
#

I just wish samsung ditches exynos and just ship with sd for all cause exynos SUCKS.

glossy temple
#

It's like having software optimization issues for AMD while Intel has the dominating market share and usage

hoary vessel
#

@glossy temple True

glossy temple
#

Also I'm already here so I don't know why you need to keep mentioning me XD

hoary vessel
#

Just a habit lol

#

Usually discord chats aren't this quiet...

glossy temple
#

But yeah, give TGC time... I still wouldn't really expect anything for Exynos though

hoary vessel
#

I have already uninstalled it, guess its back to Mhw for me.

zenith willow
#

Guys I need help in this part of forest...weird thing hapepns. When I tap myself the guiding light asks me to come to the gate. But when I reach the gate there's nothing there. So I open and cross the gate. Then I tap myself it asks me to go to that exact spot of gate!

#

That guide light is on my right there

#

Going up through the gate

#

Whta is there? How can I fulfill it?

#

Please tag me when u answer so that I know...thanq

edgy saddle
#

You need to light up the dial on the right side of the gate to open it @zenith willow

zenith willow
#

Thanq @edgy saddle, wouldn't habe thought left or right dials will matter...thought both were the same and I always kept lighting the left one lol

#

There's none on the right though...

#

It's only on the left...

#

And even after I open the gate and move ahead,

#

The guiding light keeps insisting I stay here

#

Problem isn't in opening the gate, prob is what's that guide light showing me?

proper dagger
#

I would just ignore it and keep going

#

@zenith willow

#

If you can

zenith willow
#

@proper daggerproblem is if I ignore it and move on to the next gate, it showa no dial to light and open

proper dagger
#

Oh then idk what to do

zenith willow
#

So I m stuck in the next block

proper dagger
#

can u send me a very zoomed out pic

zenith willow
#

Yeha a minute

proper dagger
#

so i can tell which block ur at

#

ok

zenith willow
#

This is after I cross the block I m having problem in, u see the light STILL asks me to return to the back block

#

This is before I cross the gate

#

Another pic of before crossing the gate

proper dagger
#

hmmmm

#

i wonder if u could get a friend to take u through

zenith willow
#

Another pic of before crossing

proper dagger
#

also maybe try going home, waiting a min, then returning

zenith willow
#

Yeah that can be done...but I wanted to learn how to cross....

#

Thisnisnt a bug though, so returning won't be useful

proper dagger
#

oh ok

zenith willow
#

Okk

#

Thanq

proper dagger
#

Sry i couldn’t help that much haha

near walrus
#

@median aurora it happens with me too when i keep the game in background , to fix this i put the game in background again and then again open it

median aurora
#

@near walrus I do that but it does the same.

#

The touchscreen stops working suddenly and I don't know what to do

#

I unistalled the game, reseted my phone

#

And it keeps happening. It wasn't like that until today

#

I don't know if it's because of the game or my phone???

#

Please help,,

near walrus
#

I don't know man , I do that and it usually gets fixed

median aurora
#

Thank you anyways,,

fast hearth
#

i mean you can always hook up a controller as a workaround

median aurora
#

I would if I had one aha

zenith willow
#

@proper daggerthats okk stickerHeart tnq for ur time, too

dense brook
near walrus
#

yup

dense brook
#

Looks weird bcuz the greenish colour

near walrus
#

yeah , its the sun i suppose

#

maybe a flare

#

glitch

dense brook
#

U playing on Android?

near walrus
#

yes

#
  • i have the same clothes as u :/
dense brook
#

XD

silk pollen
#

Hi! Good day!

#

Is using third party gfx tools prohibited?

#

I did see one use it to improve the graphics

eternal glade
#

@silk pollen should always be careful with any third party tools in general as it's not something officially supported. It's similar to a lot of custom tools for PC games (eg: RAM clear/boost) and can actually contribute to crashing and other unintended results

silk pollen
#

@eternal glade I actually did not try because I'm satisfied with my gfx. Though someone is promoting a use of it on a certain group.

#

@eternal glade but hey! Thanks for the reply

small sparrow
#

Are the traveling spirits here today?

dull dagger
#

No travelling spirit this week! They pop up once every two weeks when the season is ongoing, so the next one will be on Thursday April 30th

granite swan
#

I’m not using an android but my friend does. It seems they cannot get past the Isle of Dawn map as download for the other maps are failing. They tried to free up a bunch of space on their device but it keeps failing. Maybe it’s because of their phone model that’s the issue but it would be nice for others to play the game smoothly without working about compatibility issues.

#

Not sure where to put this |D

uneven juniper
#

Did they download the game through the Google Play Store?

#

And compatibility is not the devs deciding who gets to play the game and who doesn't. You need a powerful enough device to run the game, as simple as that

granite swan
#

Yeah they did and okay

uneven juniper
#

They should have at least 2GB of free space and troubleshot their internet connection

#

If it still doesn't work, try reinstalling the game! It could be just a download problem

small sparrow
#

Anyone else's game keep crashing in isles? Any time I try to go to the top half of the area it crashes.

#

@uneven juniper I'm on an S10+ and have been playing it fine for a while and now in the last hour it is doing exactly what Daiikon said.

uneven juniper
#

The steps of troubleshooting are still the same

small sparrow
#

Annoyingly reinstall?

uneven juniper
#

If you downloaded the game from the Google Play Store, have enough free space in your device and a stable connection and your downloads are still failing, yes

small sparrow
#

Well son of a ||bleep||

uneven juniper
#

Profanity isn't allowed here censored or not, so I'd advise you not to joke about it

#

Just make sure to have your account properly connected to a Google account and your recovery code if you're reinstalling and have any progress you'd like to keep

tepid heath
#

my friend has android but the game isn’t showing up in his google play store. any idea why that may be?

reef reef
#

If they click the link in the pins and get a message that their device is incompatible, their device is incompatible

small sparrow
#

@uneven juniper Did all those things, didn't work.

#

Figured it out.

uneven juniper
#

The steps were for troubleshooting downloading level problems, not crashes. Glad you figured it out SkyHighFive

foggy hare
#

@tepid heath try download it from thatgamecompany website

unkempt wigeon
#

!travellingspirits

upper sailBOT
#

The next Traveling Spirit is scheduled to arrive on April 30 at 00:00 Pacific Time (UTC -7:00)
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits

magic spoke
#

!er

upper sailBOT
#

The Eye of Eden resets once per week.
Next reset is on Sunday April 26 at 00:00 PDT (In 2 days 35 minutes 32 seconds)

cloud vessel
static ridge
#

you may need to disable 3 finger gestures on your device, or at least reconfigure them.

clear rampart
#

I get that bug too

#

||is riding Oreo available in Android?||

drifting stone
#

yes

foggy hare
#

Can someone explain why I can't press 3 keys at once
@cloud vessel my other phone also can't press 3 notes at once, but the other phone can tho

cloud vessel
#

Any possible reason except gesture?

#

@static ridge thank you so much it worked 😁 . Actually it was a screenshot gesture so I turned it off and now it's perfect. If anyone else is having this problem then gestures might be the problem.

solemn crypt
#

Oh god, please dont ping ktjn

urban bone
#

.

rain leaf
#

Is anybody else here using Android 8 (Oreo) to play the game? The graphics are super shaky and unstable on my device (Samsung S7 Edge). I've tried all 3 graphics settings in-game, but no improvement. Any suggestions?

fossil escarp
#

How can you play on Android 8 if android 9 ain't compatible?

rain leaf
#

Android 9 is compatible @fossil escarp

#

@fossil escarp Android 8.1 and up is compatible, says here

fossil escarp
#

Ah it's likely my device then

#

I got a Samsung J4+ 2019

dull kiln
#

Hello, does anyone know why I can't find the GPU Renderer on the developer options anhmore? It used to be here before I updated to Android 9.0. And after I updated it I can't find it anymore. Any ideas?

#

I wanted to switch to OpenGL (Skia) to see if sky would run better than before.

rain leaf
#

I see a Force GPU Rendering on your screenshot... @dull kiln

dull kiln
#

Ohh i'm sorry, i meant GPU Renderer. I'll edit my text hang on

split vine
#

sad, my android is 7.1.2 SkyFaint

rain leaf
#

@dull kiln so do you mean you were playing Sky on Android 8 before? Did you experience extreme lag like I do? Does OpenGL Skia help?

#

@dull kiln i tried turning on 4x MSAA and it helped a little, however the lags still happen

#

@dull kiln if you switch to OpenGL Skia, do you have to turn on Force GPU rendering, too?

dull kiln
#

No, I haven't yet. That's why I was trying to play sky with Skia on. I think I turned it on before I updated to Android 9.0 to play Monster Hunter Portable 3rd smoothly on my phone, since some of the places on that game would tend to crash whenever I enter a different location. I didn't turn on 4x MSAA as I read that it would hinder your game's performance and it would eat your battery faster. So I guess turning it off would be better than turning it on. If I did switch to OpenGL Skia, I would probably not. Because switching to skia would prolly be better as it is.

keen dock
#

@dull kiln the Skia renderer is the default renderer on Android 9, it was still experimental on version 8

#

it's all still OpenGL though the only difference is the renderer

#

I would stick to Skia as it is faster

dull kiln
#

Ahh i see, no wonder I couldn't choose between the two now. Thanks alot! @keen dock

#

Yeah, I was trying to switch to skia too. But I didn't know it was already skia by default on this android version.

keen dock
#

also, forcing GPU rendering would only benefit you if you have a beefy GPU, otherwise it will slow down the game

dull kiln
#

Could my gpu handle forced gpu rendering?

keen dock
#

Can you run the game at 60fps?

#

if not I'd stick to no force gpu rendering

#

It would likely drain your battery faster for no real gains

#

And it would heat up your phone more too

dull kiln
#

So, I tried it. And without turning it on, I could barely reach 30 fps. However, by turning it on, I got a tiny bit more frames. Though it did heat up my phone.

keen dock
#

I guess that's a dilema you have to deal with and decide upon

#

¯\_(ツ)_/¯

dull kiln
#

I guess ( ´,_ゝ`)

#

Thanks for helping me btw! pSkyHeart

keen dock
#

np stickerPeace

fast hearth
#

theyre still fixing right? haha. was still waiting for the next update. I cant still play eden til now. ahah

keen dock
#

the development team has been and will continue the improvements when it comes to Android. we just have to wait for the updates

#

you can try the beta version just in case, as it receives updates quicker

meager raft
#

Beta isn’t early access, beta would be even more buggier and not as optimized than the live version of the game because it’s an in progress build

keen dock
#

It's a two sided thing. It might be buggy but might also fix previous bugs.

onyx dragon
#

!er

upper sailBOT
#

The Eye of Eden resets once per week.
Next reset is on Sunday April 26 at 00:00 PDT (In 1 day 12 hours 13 minutes 46 seconds)

pure drum
fleet sundial
#

Anyone else has been having a bug where all text disappears?

reef reef
#

Someone actually had that bug today

fleet sundial
#

I have that bug when im with my friend so i cant chat with her

solemn crypt
#

@fleet sundial yeah thats pretty common. Restart the game and itll go away

fleet sundial
#

I cant see any text at all. No candle amount or description or anything

solemn crypt
#

Yes

#

It happens

#

Often when your connection cuts out for a split second

fleet sundial
#

Oh okay

#

Thanks

solemn crypt
#

Np

fast hearth
#

How can I get the beta version of the game?

modest nacelle
#

!betafaq

upper sailBOT
#

To join future beta invite waves, watch for announcements in #beta-announcements! Give yourself the beta role here by tapping the CapeTGCBlue in #rules to be notified of important updates.
This command is for informational purposes only and not a replacement for beta slot alerts.

gilded drift
#

!travelling spirit

prisma iris
#

!travelingspirits

upper sailBOT
#

The next Traveling Spirit is scheduled to arrive on April 30 at 00:00 Pacific Time (UTC -7:00)
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits

safe roost
#

Hi I've been trying to play with a friend of mine. He owns a Razer2 and for some reason he ends up losing controls after a few minutes. He can jump but is unable to control his direction.

#

we tried closing the game multiple times and reinstalling but still ends up glitching out.

obtuse nebula
#

Sky is available in Huawei's app store?

near walrus
#

Is there any gfx tool for sky?

dull kiln
#

@near walrus i don't think so, but there is one on your android device depending on what device you're using.

compact karma
#

Does anyone have the blue cape?

uneven meteor
#

Sorry for misleading u

compact karma
#

ヽ(;▽;)ノ

#

Np

fast hearth
#

My Huawei P30 Pro is still not compatible,but just a few days ago, it was compatible.

topaz reef
#

there's troubleshooting steps to fix that in the pinned messages of this channel stickerHeart
hopefully they help SkyPray

fast hearth
#

I've tried. Clear Google data and download again.

#

But it still doesn't work

topaz reef
#

dang. that's frustrating.
did you try it for all 3 google apps? (google play store, google play games, google play services)

fast hearth
#

Yes,all of them.

topaz reef
#

darn

#

sorry i don't know what else to try

fast hearth
#

Okay, it's okay

topaz reef
lost scroll
#

how can i play Sky in PC(Emulator)?

upper sailBOT
#

Using emulators is against the Sky TOS, @lost scroll. Please don’t use or discuss emulators here.

lost scroll
#

oh okay!

magic spoke
#

!er

upper sailBOT
#

The Eye of Eden resets once per week.
Next reset is on Sunday April 26 at 00:00 PDT (In 1 day 30 minutes 25 seconds)

lost scroll
#

!sr

dusk blaze
#

Hi, one of my phones is an Android, Samsung Galaxy A6 and I just updated to Android 10 just now however it’s still showing that my device is incompatible with Sky. Why’s that?

#

I have cleared the data and cache as well as powercycled the device completely like the troubleshooting step pinned here.

#

Still didn’t work. ttOrngShk_UmaruCry

ashen briar
#

Omg 😭

#

It may be a bug cause i own Samsung galaxy a20e which costs 130€

#

And i can play the game fine

#

ohhh

#

I have android 9 maybe android 10 ismt compatible

dusk blaze
#

It wasn’t compatible when I was on Android 9 too :c

ashen briar
#

I mean sky isnt compatible with android version 10

#

Oh no 😭

dusk blaze
#

It says minimum is Android 8 tho

ashen briar
#

Brb

steel wyvern
#

Is it just me but when I try to teleport to some people it just says "Warp failed. Your friend is on an older version of the app" and then teleports me anyways

ashen briar
#

Happens bruh

#

@dusk blaze tell me what research u have done about the issue so far

fast hearth
#

Anyone playing this game on a PC emulator 🤔

upper sailBOT
#

Using emulators is against the Sky TOS, @fast hearth. Please don’t use or discuss emulators here.

fast hearth
#

Oops

ashen briar
#

Try this link again

near slate
#

I have Android 10 and it works for me though?

wise ferry
#

@steel wyvern Sorry, super late response. That happens usually when you and your friend are on different platforms. It's pretty normal.

steel wyvern
#

Ah no worries!

#

Thanks!

topaz reef
#

@lunar pond arranging heart trades isn’t allowed in this server. could you please remove your message?

lunar pond
#

sry... didnt know that

topaz reef
#

it’s ok stickerHeart

fringe plinth
#

@lunar pond just add ppl with blue cape..problem solved without words xD

granite lagoon
#

@ashen briar I JUST UPGRADED TO ANDROID 10

#

Bruh

#

Nvm if works

fast hearth
#

If I enable 4x msaa on my phone does it better the in-game resolution ?

#

Does sky have OpenGl ES 2.0 ?

mild jasper
#

My sisters phone is Samsung j7 pro, she pre-registered when the game isn't out yet. When she's about to install it it says its not compatible. How to fix this?

split vine
#

My sisters phone is Samsung j7 pro, she pre-registered when the game isn't out yet. When she's about to install it it says its not compatible. How to fix this?
@mild jasper is her android, android 8 or above?

#

if not than sky wont be compatible

slender lagoon
#

My phone is 8.1.0 and it still wont let me get it

#

Says its not compatible oof

topaz reef
#

there's a lot of factors that determine whether a device is compatible, and it's a little complicated.
there's a basic guide to minimum required specifications in the pinned messages of this channel stickerHeart

slender lagoon
#

Tyty!!

topaz reef
#

np! cEllieSkyHeart

unkempt plank
#

Whats the difference between OpenGL Default and OpenGL Skia? And which one is better to use when playing sky?

near walrus
#

Damn , where did u find this ?

native vessel
#

the game still laggy

#

it became a little more after the update

#

🤦🏽‍♂️

native vessel
#

@unkempt plank

What is 4x MSAA in OpenGL es 2.0 apps?

Just go to the Developer Options screen and enable the Force 4x MSAA option. This will force Android to use 4x multisample anti-aliasing in OpenGL ES 2.0 games and other apps. This requires more graphics power and will probably drain your battery a bit faster, but it will improve image quality in some games

Should I Enable 4x MSAA?

Short Bytes: By activating Force 4x MSAA setting in Android Developer Options, you can enjoy a better gaming performance. It forces your phone to use 4x multisample anti-aliasing in OpenGL 2.0 games and apps. However, enabling this setting can drain your smartphone's battery faster.

Is OpenGL Skia better?

Skia is definitely capable of good performance, as it resolves down to OpenGL ... Hacker News. > Skia is definitely capable of good performance, as it resolves down to OpenGL draw calls, pretty much the same as Alacritty, WebRender, and now xi-mac

What is GPU renderer?

GPU rendering means, that there is used the power of GPU (Graphics card) for rendering, instead of CPU (processor). ... GPU rendering doesn't load you CPU at all - much faster work on your system. GPU rendering is incredibly fast and less power hungry.

What is GPU Skia?

The Skia Graphics Engine is an open-source graphics library written in C++. Skia Inc. originally developed the library; Google acquired it in 2005, and then released the software as open source licensed under the New BSD free software license.

keen dock
#

MSAA (multi sampling anti aliasing) is for smoothing edges of 3D objects, so they don't look jaggy. This feature requires GPU power so it's not something you'd want to enable if you don't have a beefy GPU.

#

So tldr, forcing MSAA will actually slow down the game if it already lags for you (a common misconception is that it will speed up games instead)

#

As for Skia, you should select it over the Default option if you are on Android 8.0/8.1

#

It's faster than the Default renderer and it's the actual default option in Android 9/10

frank steeple
#

what if i have Android 10 and i activate skia? 😳

frank steeple
#

and MSAA ? 😳😳

#

INFINITE POWAHHH

#

but one more thing

#

do you guys know how to stop the phone from BURNING ?

meager raft
#

Sky doesn’t use OpenGL it uses Vulkan so changing OpenGL settings won’t have any affect

#

And changing settings like that can cause more issues

frank steeple
#

so what should i do now? 😭

keen dock
#

You can't activate Skia on Android 10 lol, it's the default and only renderer for OpenGL so it's active by default.

#

And Sky does indeed use OpenGL.

fast hearth
#

When I activated msaa I went from 30fps to 40-50

#

Does Xiaomi 9t have opengl skia?

keen dock
#

what android version is it?

#

All android devices running 9 or 10 will have Skia

frank steeple
#

@keen dock i use a p30 and it has emui 10 and android 10

#

and i can activate it

#

if i want

keen dock
#

skia is default on Android 9+@frank steeple

fast hearth
#

I have Android 10 but I see no "set up gpu renderer" in developer options

keen dock
#

you might change it but its always default (unless changed by the manufacturer)

fast hearth
#

So is it pre enabled?

keen dock
#

It's the only renderer for OpenGL for Android 9+ so there's usually no option to change it back to default

#

it depends on the manufacturer

frank steeple
#

oh okok

#

how can i stop the heating tho ?

native vessel
frank steeple
#

if i put the boosted def mode in game, it burns like hell

native vessel
#

what's this one for

#

what does it do

keen dock
#

hw overlays?

native vessel
#

yes

fast hearth
#

There is a boosted def mode?

frank steeple
#

yea

#

but i dont have the 60fps mode

topaz cedar
#

How can I put the headphones in game?

frank steeple
#

its only ios

fast hearth
#

Me neither but how can I enable the boosted def mode?

keen dock
#

I think HW Overlays that has to do with video memory stuff

#

advanced stuff you shouldnt mess with

frank steeple
#

@fast hearth on the settings

keen dock
#

just leave it as it is

fast hearth
#

Oke

keen dock
#

and ye headphones only ios

frank steeple
#

@keen dockso if i enable the skia, i should have a better experience ?

keen dock
#

for now

native vessel
#

just leave it as it is
@keen dock

i won't change it it make the phone more laggy

keen dock
#

If Google decided to remove the old renderer for Skia it's a safe bet to pick it over it

#

For me it works better

frank steeple
#

oki

fast hearth
#

I just have game driver preferences where I can select games that are prioritized I get like 10fps + from that

keen dock
#

@native vessel thats because it makes the CPU work harder

#

it could help with heating issues

#

but would make performance dip

native vessel
#

@keen dock so it's like power saver mode

frank steeple
#

what is the cause of not having the 60 fps mode on some phones ?

fast hearth
#

If I get like 50fps + sometimes 60 why can't I enable 60fps?

keen dock
#

@native vessel Without a hardware (HW) overlay every application that is displaying things on the screen will share video memory and will have to constantly check for collision and clipping to render a proper image, this can cost a lot of processing power.

#

@frank steeple some phones dont have powerful enough gpus for 60fps

frank steeple
#

Mali-G76 MP10

native vessel
#

ahaa
frame by frame in a separate

frank steeple
#

thats the gpu in my phone

keen dock
#

g76 should be able to run in 60fps mode 🤔

#

according to pins

frank steeple
#

yeaaa

#

yes

#

but I CANT

keen dock
#

whats ur cou

#

cpu

frank steeple
#

Kirin 980

keen dock
#

weird

#

are u sure u cant enable it

frank steeple
#

yes i swear

unkempt plank
#

Huawei nova5t?

keen dock
#

have u tried both skia and default renderers

frank steeple
#

p30

unkempt plank
#

Oh

#

We have the same gpu and cpu

native vessel
#

what about y9 2018

unkempt plank
#

I can run 60fps but only when performance mode is on

frank steeple
#

I HAVE PERFORMANCE MODE ON

keen dock
#

man, it would be so much easier if only devs let us turn on/off 60fps cap

native vessel
#

exactly

unkempt plank
#

They're still optimizing sky for android

native vessel
#

i don't have performance mode

frank steeple
#

if im not crazy you should have all 3/3 bars for the graphics

native vessel
#

i have huawei assistance

frank steeple
#

for 60 fps

native vessel
#

does it do any changes

keen dock
#

theres performance mode in huawei

frank steeple
#

yes

#

i jusr cant wait for some future optimizations

keen dock
#

its so weird they do it like this tho

frank steeple
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what phone do you use

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@keen dock

keen dock
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having 60fps on or off should be an option anyway

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most games do that and they work fine

unkempt plank
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Would be cool to be using default graphic setting but have 60fps cap

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Instead of 30 fps cap when on default

native vessel
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@keen dock disabling shadows also will make a difference to

keen dock
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i have a p30 lite, stuck with 30fps mode

frank steeple
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isnt it the same gpu

keen dock
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but im considering switching to iphone

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no, mine is g51

frank steeple
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yeah same

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even SE

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the new one

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i swear if not

keen dock
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SE costs $100 more in europe rip

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instead of $399 its $499

native vessel
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these options in the game only changes resuliotion and fps

frank steeple
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AAHHHH

keen dock
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what a ripoff

frank steeple
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i know

keen dock
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for a 4.7 display

frank steeple
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yesss

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so true

keen dock
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but the a13 chip....

frank steeple
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thats the point

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the camera is fire too

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idk man

keen dock
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i wonder if you can connect the iphone to the tv and play w controller