#questions-and-help
1 messages · Page 774 of 1
activate the constellation friends menu, click on a friend and it will have the fire button on top. thats the light gift
i accidentally started playing on steam version before managing to get my mobile version with google acc linked, so i pressed the "delete account" in pc version, but when i went to link my steam to my sky acc it said i can't link it
I don't even know how im supposed to link them anymore
cause you are special
60 is a lot tho 😭
Omg I laughed.
best you contact support
In the past hour I have only seen one player 😭 what's happening
when does the ts group leave
server merge problems
this is possibly the worst outcome
so i pressed the "delete account" in pc version
so on steam you said to delete the account, then went onto mobile and tried to link your actual sky account to it which didnt work. did i understand that correctly?
deleting an account takes 30 days which there should have been a message in the game on steam informing you about this
January 27
end of 26th
ohhh, i must've not read the message before closing it
30 days is a long time, that's like 2 TS
Could you show a video of it?
but i should be able to link the account just fine after like a month then?
you can link the sky account on steam to a throwaway gmail for example, then unlink steam from it to link it to your right sky account.
#pc-questions message those steps should help you if you want to try that. after unlinking steam you can delete the account since you wont open the throwaway account anyway 
anyone got prob w server merging? idk why but it seems only me in the map whole time
yes its a known issue
yes server got issues in general currently. tgc is looking into it 
Yes, due to server issues
I will go back am on prairie.
And good news for prairie seems like there are others here so that is nice.
Hi hi, does anyone know where i can find the jolly geologist for today's daily quest? I've relived their spirit and reached the cave in prairie peaks with the big crystal, but i cant find them
when you are in the prairie area just let out a call. there is a blue star showing you the position
Meet up with Jolly Geologist in Prairie Peaks - Take a photo of them with their new rock collection by AL
#seasons-events-chat message
Back in vault. Been a minute or so - not there so maybe just a glitch. 🤷🏻♀️
I'm I supposed to do something here?
I suppose it was another player then
no, its just decoration
sorry for not responding to your question the first time, somewhy i recall seeing it before, weird 
How many days before the group ts leave?
leaves end of 26ths so next weeks sunday
Ty! Didn't realise you could do that for daily quests too
9 including today 
think its new since they changed the dailys to the spirits
That’s exclusive to the « help X spirits » daily quests 
It's cool. Just looked like something interactive lol
when does the spell boat appear at home
I have a plus icon next to my candles.. What does that mean?
when thatskyshop opens again. i dont think we have any time for that yet 
It would be so nice if there was an outfit display channel where we can post outfits and others can get ideas 🥺
oh ok thx
it means you have 0 candles and could buy some /hj
when does the new season start?
Monday! 
Jan 20
Monday
thank you everyone! ^__^
#screenshots-and-videos is a perfect place for that and often being used for that purpose
I have no money 😔
Ooh ok ill check it out
then go candle run (wax collect for up to 20 or 21 candles per day)
buying candles isnt really worth it anyway
doing cr is way better. maybe not with the current server issues but in general its also way easier
During seasons or events players often show their favorite outfits with the actual new items in #seasons-events-chat as well
Where do I meet up with the jolly geologist
you can enter the prairie peaks area and let out a call. there should appear a blue star to mark the position
Prairie peaks! Honk and a blue star will show up telling you where to go
How to Reach Prairie Peaks by keci 
#questions-and-help message
Thanks!
Is the server merge bug fixed
sever merge is my best friend 😭
Ahem, sorry, another question, did Fortune start?
Nope not yet! Starts on the 27th! 
not yet and fortune starts 27th
If I were to buy a heart from a TS everytime they arrived and I needed 20 in total how many candles would I need to spend
Each heart costs 3 candles, so that’d be 60 candles in all, not counting the spells you may have to buy from some of the spirits to even reach the heart on their tree
Oh wow that's a lot
Note that buying hearts only from TS would take 40 weeks, at least.
You can get hearts free and faster from daily gift of lights from constellation^^
Has anyone else been having really slow instance layover since the new update? I've sat at the 8 player puzzle for 15 minutes and nobody has shown up. Just trying to figure out if I should submit a bug report or if it's something on my end.
Whats the FASTEST way to lose wl without doing eden
anyone know a way to get past the eden door since doors are broken atm?
krills are always the best option if you wanna do that 
it's most likely related to this #known-issues message
Ahhh, alright. I didn't see anything mentioned about instance layover, but it probably is. Unfortunate, I can't get my puzzle wax. 
Wasteland graveyard, under a krill route where the most crabs are. If you can lure crabs to the intersection of 2 krill routes, that's even better
Will we be able to dye our mask in the new season??
That's even if the servers are great, a slow wax source. The many candles look great but not as many as a single candle cake. Considering the elevator activation time (and going there), there are almost only faster wax sources in Sky 
Yes, multiple masks are dyeable
Eye color too?
No idea for now, the actual dye isn’t here till Monday
Yeah, I just don't like to go to other regions if I don't have to. I always do a run in prairie is all. I'll just go somewhere else lol
Thanks for telling me c:
Is there a chart of wich items are dyable for the next season v
may i dm you? 
This is where I can request for help, right? (In game)
for in-game help its better to ask in #looking-for-group-live
we have help with fact or telling you things which may help you!
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times: (These timestamps are in your local time!)
<t:1730707200:t> 》<t:1730714400:t> 》<t:1730721600:t> 》<t:1730728800:t> 》<t:1730736000:t> 》<t:1730743200:t> 》<t:1730750400:t> 》<t:1730757600:t> 》<t:1730764800:t> 》<t:1730772000:t> 》<t:1730779200:t> 》<t:1730786400:t>
Ah, ty <3
Is it possible to re-add removed friends?
Not yet i believe! But you can see which of your own items are dyeable via the waterdrops 💧 next to the item icon in your closet 
Yes, if you unfriended them either find them ingame and rekindle them with a candle, or send them a new friend code. If you blocked them, you can unblock them on the far left page of your friend constellation
thank you!!
Sure! 
does sky feel empty for anyone else today? idk if it’s a glitch or not but im trying to merge with people in gw lobby just to goof around and it’s been like 30 min, still no merge
It's related to the #known-issues mentioned. It will be all right once the servers are stable again. Until then, if we see a stranger, we can pick David Attenborough voice and say "Such a rare sight!" 
anyone else’s sky kid randomly log in with these headphone things while not having them ?
The headphones appear on your character when you play music or audio in another app while playing Sky (as long as you're not wearing another mask accessory). You can use them any time by putting on some tunes! 🎧 (iOS only, due to limitations in Android hardware)
Oops wrong chat
So, I have an issue when trying to do the music sheet in the Harmony Hall which is the moment I try to do the music sheet, my pc crashes and closes the game suddenly.
Is it somehow related to the recent known issue about the stress test in the Concert Hall?
I don't think so, because the stress test was postponed as per #known-issues and the Harmony Hall is different from the Concert Hall (Duets seasonal area) 
Try updating your graphics drivers and try on different various Sky graphics settings! 
I need serious help with nintendo switch account linking. I have linked my accounts on mobile but its still telling me to link my accounts first on switch. Im having a really hard time being able to tell if its linked now or not. if i click link a nintendo switch account on mobile in sky it sends me to log in and once im logged in it sends me back to sky and thats it no confirmation or anything but it did say connected to a nintendo account. im so confused
what new login method? i tried logging in using the nintendo account on my phone and it gave me the same message. does this mean it thinks im not linked? i did everythimg every tutorial and help page told me to do
ive been playing sky for 3 yrs
when im logged in on the nintendo website it tells me sky has acsess to my data. does this mean the accounts are linked/ connected or not?
Where can I get the daily tasks?
From spirits at the cafe in aviary or from the quest statue at home
Are you a switch player trying to log into mobile?
i.e. your main account is on switch
The quest statue is back???
It never left (at home). In aviary, no
will they compensate us for yesterday's bug? (inability to candle run, collect dailies or do the red shard?)
are the merge issues still happening?? i cant see anyone 😞
same here
We don't know, you can send a message in #live-feedback 
Yes, merges and gates don't work or take too long
it's so damn annoying 😭😭
i did, i hope they just dont brush it under the rug. the back to back events are already stressful enough and i know its silly but to lose one day of candle running is just adding to the stress lol
What is the error?
Is it the doors? I had to fly over the wall. They wouldn't open. Now I have to wait to be joined in the Path of Reliance?
where in valley is todays shard?
Ice rink
I’ve taken a million pics of Jolly Geologist for the daily quest but I cannot get the Daily Quest to complete. Am I doing something wrong or are others having an issue?
You can't open door siiiiiiiigghhhhhhh from yesterday!
I had to get really close
Ahhh thank you!! Had to get right on the rock table and that did it.
When is the rolling emote spirit coming back as a ts?
No problem!
Hello, why are all the servers empty?
so...how do the shards work? do you have to clear them a few times before the large one appears?
does the large one that progresses the quest not appear always?
arethe doors in the forest broken for anyone else?
It’s on a schedule, but it depends on the day whether it’ll be a red or black shard! Red shards are odd days, black shards are even days (so today since there’s a shard event, it’ll be black). Only the red shards progress the quest 
You can use this to track when and where shards will fall, and what kind of shard it’ll be!
Shard Tracker by Plutoy 
https://sky-shards.pages.dev
All doors are finicky today because of server issues
It was the same yesterday. Devs know and are working on it
Since yesterday I haven't been able to open a single door
We don't know as ts are random
No IAP stuff for the upcoming season ?
Does the new season start on the 20th of January?
Besides season pass, no
Likely not since it’s not a collab season, but we’ll have to wait and see 
How much do the rainbow headphones cost?
they were $10 USD last year
Why do I barely see any people online 😭
server issues, tgc is working on a fix #known-issues message
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times: (These timestamps are in your local time!)
<t:1730709000:t> 》<t:1730716200:t> 》<t:1730723400:t> 》<t:1730730600:t> 》<t:1730737800:t> 》<t:1730745000:t> 》<t:1730752200:t> 》<t:1730759400:t> 》<t:1730766600:t> 》<t:1730773800:t> 》<t:1730781000:t> 》<t:1730788200:t>
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times: (These timestamps are in your local time!)
<t:1730707200:t> 》<t:1730714400:t> 》<t:1730721600:t> 》<t:1730728800:t> 》<t:1730736000:t> 》<t:1730743200:t> 》<t:1730750400:t> 》<t:1730757600:t> 》<t:1730764800:t> 》<t:1730772000:t> 》<t:1730779200:t> 》<t:1730786400:t>
wait... so if the event shop is gone now, does That mean we can't get the moth, sparrow, and journey cloaks? Or the companion cube?
!turtlewhen
A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢
☀️ Event times: (These timestamps are in your local time!)
<t:1730710200:t> 》<t:1730717400:t> 》<t:1730724600:t> 》<t:1730731800:t> 》<t:1730739000:t> 》<t:1730746200:t> 》<t:1730753400:t> 》<t:1730760600:t> 》<t:1730767800:t> 》<t:1730775000:t> 》<t:1730782200:t> 》<t:1730789400:t>
are the eden doors glitched ? 
I'm pretty sure the shop is still there 👀
oh thank goodness! I've been waiting to get my companion cube on steam lol
i thought the shop was still there
yall where is the sharad place
Shards? Ice rink, Valley
What do shards do?
thank youu
They’re chunks of darkness that fall from the Eye of Eden! You can clear them away for rewards like candles or ascended candles! 
hey everyone! does it mean i cant do eden this week because the doors are broken?
It's still there. Its a bit to the left from where it was and isn't conected to aviary shops anymore.
And it's in the ice rink? I'll go there after I figure out this piano in the concert hall. Failed so many times
are server merge broken?
It's part of the ongoing server issues
#known-issues message
so i think ill just chibi fall through the eden door
I wouldn't recommend doing eden at all rn. There could be more issues with eden at the moment than just door not working.
Quick question, when I approach a spirit gate (one of the areas you use your candle to open. They require an amount of spirits to pass) There’s usually two requirements. One of the requirements usually is 1/2 spirits but has a gold outline, not a white one. Where do I get the gold outline spirits? (I’m so bad at explaining lmk if u need a picture)
All spirit gates, besides eden one, need basegame spirits. Eden one needs you to have 20 wl instead.
Oh I know about the Eden ones, I meant this. The 1/2 one, how do I get another??? Those doesnt seem to count as the base game blue spirits
what happen here?
that's how it always looks when the office is not open to the public
That means you need one more spirit in isle of dawn
oh i it closes?! when does it open?
The constellations show which realm do you need the spirits from
During some events
OHHHH, thank you so much! So it means I need another spirit in the realm before it?
in isle of dawn
the next time it will be open is days of fortune, january 27
Last it was open was for days of feast. If you want to get in any time then you will need the founders cape or someone with it to drag you there.
Yes
Ty!
The streetlights haven't been working for several days. It's impossible to get through the doors that depend on it. When will this be fixed?
Is there a list of events when ofice is open?
In the meantime you can always ask in #looking-for-group-live if someone can bring you in but keep in mind game is unstable so you might struggle to teleport to people atm
fortune, sky anniversary, mischief, and feast are the main ones iirc
I entered the stage and I turned so tiny! It’s magic!
I'm really bad at playing music. Am I watching the squares or the spark or both?
When the square touches the edge of the box that's when you tap it, the star and lines guide you to the next note.
You'll see a
if you tapped the note at the right time
Both. Squares show timing of the button. Star shows what button to hit next.
Whens next season?
Day after tomorrow
Oh jeez. Whelp I'm getting like 75%. I was not meant to be a musician 😅🤣
You can ask for tips in #sky-music 
That's not bad actually~~, depending on the sheet
~~
The 4th or 5th task in the concert hall. I just need him to slow down
Any way to go to yeti without boat?
Wind paths
Thx
!specialvisit
From <t:1736755218:F> to <t:1737964789:F> a group of past Seasonal Spirits is set to arrive and add extra energy to the start of the new year!

🔍 More info : https://bit.ly/PatchNotes0275 & #news message
I was trying to do a daily com/quest with Jolly but when I go to wash his jewels, hes just stuck like this. Am I supposed to do something to make him clean it? It says my quest isnt done yet
The eden door is not opening
I'm pretty sure you have to take a pic of them today with their shiny rocks
Nvm, i turned off wifi and it opened lol
Like use the camera and take a pic of him like this?
can anybody help me with the treehouse quest we just need 1 more person
AHHH IT WORKED! TYSM! Ive been sitting here trying to find him and figure it out for about an hour. Tysm!!
You can get in-game help in #looking-for-group-live 
oh sorry
!fortunewhen
Let the biggest reunion party of the year begin! From <t:1737964814:f> through <t:1739174377:f>, celebrate Days of Fortune with Spirits in the Valley of Triumph 
🔎 More Details: https://bit.ly/SkyPatch0280
This was for a quest and usually I'd delete them but I can't get over how happy he is with gems-
Like how does a character with basically no facial features convey such happiness??
Omg I thought this was he screenshot channel and I posted this here oops-
when is the next main event? like the next season coming, or an event like alice and wonderland?
The season of Radiance starts on the twentieth 
Season starts this Monday and the next event is Days of Fortune! You can read the patch notes #news message
oo oki thx!
Hi so I literally just started the game yesterday so dnt really know what I’m doing but how to finish getting through the golden wasteland when the giant vault door won’t open ??
has anybody else been experiencing a lack of server mixing? :( i feel like i don't see anybody in any of the realms unless i'm with friends
welcome to sky!! :D
did you light the diamond in the middle of the platform in front of the gate?
Hi! And yes I’ve tried many times
doors not opening is part of the server issues that have been happening since yesterday, #known-issues
Ooh ok that could be it then
my answer applies to you too@subtle garnet people aren't merging most of the time due to the same thing
I thought I was doing something completely wrong 😅
dang 
thanks for the reply :]
you aren't, just happened to start playing at an unfortunate time /:
Hi guys my bf just started sky and in isle of dawn the big doors arent able to open at all 😭
any ideas how to fix it? ive been begging him to play for so long
the answers i gave to the other two right above you, apply to you too

Guess there’s a lot of door issues right now haha
AH THANK YKU
Any chance there’s like a beginners guide or something to this game?? 😅 I just feel so unprepared and not sure what I should be doing
It's not you, just really unfortunate timing
Just explore and get into it your way initially. Play with others once you feel like it.
But it helps to look for new spirits and crossing all gates once at least.
Okey doke, thank you 👍
Has anyone else noticed invisible players? I want to know if they show up in places other than Home.
Does that happens only in nest, by any chance? Nest has random skid sounds playing from time to time to make you feel like you have neighbors.
Normally for your first playthrough I'd recommend just following the big indicator you see on your screen when you honk until you finish Eden, then afterwards you can start diving into the live-service part of this game. However, there are currently server issues which can (and are) blocking progression for people. If there's a door that isn't opening, you can always ask in #looking-for-group-live if someone would be kind enough to help you through with glitches. Otherwise you might have to try multiple times or wait for a fix.
In the meantime you can check out some beginner guides (it's a lot though):
Moth Guide Compilation by Emma
#questions-and-help message
Sky Vocabulary guide by Wren
#questions-and-help message
Things You Should Never Do in Sky by Tib
#questions-and-help message
Unfortunately they don't make any noise unless they walk around or emote so you'll have to be really lucky. I want to see if that's part of the reason server merges aren't happening.
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times: (These timestamps are in your local time!)
<t:1730709000:t> 》<t:1730716200:t> 》<t:1730723400:t> 》<t:1730730600:t> 》<t:1730737800:t> 》<t:1730745000:t> 》<t:1730752200:t> 》<t:1730759400:t> 》<t:1730766600:t> 》<t:1730773800:t> 》<t:1730781000:t> 》<t:1730788200:t>
Hm... you should bug report it.
if u buy a season pass after the season has already started do you get the extra 6th seasonal candles that you missed from the days before u bought the pass?
When are the spirts leaving?
!specialvisit
From <t:1736755218:F> to <t:1737964789:F> a group of past Seasonal Spirits is set to arrive and add extra energy to the start of the new year!

🔍 More info : https://bit.ly/PatchNotes0275 & #news message
!ts
The Traveling Spirit is here until <t:1737360000:F> (<t:1737360000:R>)
The next Traveling Spirit is scheduled to arrive on <t:1738224000:F> (<t:1738224000:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Thank your
What happened to some items- mainly the pants, I logged in today and most my pants disappeared
Tap pants and check the third category after shoes
Have you checked the third tab in the pants closet?
That’s a good question- thank you I’ll go check
im curious, who has the same issue, so im playing the whole day and there was no one that connected to my world, or me being transferred to another one, and i honestly dont know what to do with it
Hey I'm having trouble getting in EDEN today how to fly over the big door
can someone take me to where the boats lead? (through wind pathss) i tried summoning them but they didn't spawn
help would be appreciated
Loads of bugs in this update, none of the door opens at once😮💨
super buggy today
Just fly , has to be quick
Fly by the clouds in full speed ,nyom and up the platform, then just walk off
Yep I'm having the same issue right now
Also ghosts are haunting the old Home space??? I hear sky kid sounds but no sky kids around
8 person door is not working, been in there with a friend for more than 10min, anyone else have this problem?
idk
also the light didnt spawn
that u need to collect during the race
Mee tooo , 🫠😶🌫️
tyy i rlly did try but perhaps im just not that skillful yet🙏 
The physics of sky is physicing after the update 🌻
sameeee
I mean I can try?
To lead u through that is, im usually able to do it
It leads to hermit valley. You can get there though wind paths instead of the gondolas
@hollow jewel yesterday for 2 hours I was alone - not one soul did I encounter. So now today there is not anyone here in Sky but me. I looked at the #known issues and apparently it's because I have updated but many others have not updated yet. I may be wrong
@dapper hamlet can I dm you?
yes!
Go to wind paths and fly around in wind current until you see snowy area to the right. That leads to hermit valley
How do you get past any gates anymore? None of them open, but also the chair glitches in shared spaces don't work anymore either??
heydo, I updated my app but now I can’t get pass logging in, I even tried redownloading the app
chairs still work
They don't for me
oh...
It just doesn't give me the option to sit on them, or it puts me back outside the door when I move
its actually the only thing that saved me today
Hi everyone, I have a question on how to link the Sky from an IPhone to an Android phone?
settings-account and link it to your preferred login method like gmail (permanent), Nintendo account, etc
Then on your android device just open the game and tap Sign in with the login method you have your account linked to now
Thank you, I'll give it a try ☺️👌🏻
Is there any reason why servers aren't merging at the 8 person room? I've been standing here for like 10 minutes even left and came back once and still just sitting here alone waiting.
whats the mask for 33 ascended candles in the aviary shop for?
Heyy I can't fly over the wall or open the first gate in the forest. Do you have the same problem? I already entered the forest again, restarted the app and even restarted my PS4 but I'm still not able to open it. Before the update it was buggy already but now it didn't work anymore 😦
Ya know sometimes I wonder why they have a beta to begin with if we still get riddled with bugs with each major update. Guess I'll give up on getting that wax for a while. 
#known-issues message First gate you can enter through the holes, second gate you can fly above it
it's a prop that displays the mask and mask accessory you're currently wearing when placed
? i don't get it, do you have a picture?
ooo cool thx!
i checked the news, there's concerts at the cocnert hall now? how do we know when they start?
!stresstest
The Concert Hall stress test has been cancelled
But fret not, the rehearsal will be rescheduled soon! 
🔎 More Info: #known-issues message
whats a stresstest, has it happened before?
i just wanna know if we're getting concerts now at the concert hall
since during the season we didn't
it was canceled but pretty much from the patch notes it was supposed to be a test where players could queue up in the concert and play the piano for everyone i think
oooh sounds cool, did that ever happen before? i've never heard of it, or is it the first time
but it will be rescheduled and its the first time it was displayed in patch notes
oki thx
Stress tests? yes! For aurora concerts for example. They are organized by the devs to test upcoming events or new game mechanics like festive tech. The data they collect will help them polish or fix stuff so it works as intended
oh oki
If you mean the anniversary one it might be back in june during next anniversary
can we access the new meditation area if we get teleported to anniversary aviary village
no. it was taken away around august 2024
i miss it :(
it will be back eventually
Are elders temples not broken anymore,, or still broken
Went thru eden second time in the same week without thinking...now i logged and back in...but ill have to solo now after the point of no return?
U went to the point of no return already? If I am correct?
There are ways to get out of it without losing your light.. I need find them though
How to exit stormlock compilation by Pingubot:
#questions-and-help message
If you haven't tapped any statue today, you can do any of those methods to get out and it will work. We just had update tho and I haven't gone to test them all myself but you can give it try. Let us know if it worked!
has there been server issues or something? i seem to be alone where ever i go
Had similar probs...also some doors in game didnt open and glitches happd
They´re working on it i believe
okay yeah doors not working + no people anywhere is pretty nerve wracking
thank you!
I’m trying to do the dream guide stuff but there are no flying boats, am I missing something ??
boats, like doors, are bugged from the servers too
When are the 4 group of spirits leaving I'm trying to do candle math
Oh ok so I’m just gonna assume a good few things are broke at the moment lol
Vault of knowledge had allot of glitches that halted progress for me
Thank u :3
Yea 😅
Quite a bad time to start playing for the first time ha
Welcome to the game! and yeah, a bit of a bad timing
but rest assured it will get fixed soon
Aw yea...sorry to hear...i invite my friend yesterday and i had to tell him id give him a call when paradise has color again lol
Bet
Ah well I’m still having fun running around 😅
Might be good to unlock spirits and unlock stuff/ gather wax for the time being
What does the companion cube do?
U can call glados
it's a plushie, like the manta and crab ones
Yh think that’s probably best
Did you tap any statue today? If you want I can try to drag you out of it with chibi fall
also you can't use Alice Door in Eden, only at home. Did you restart your game?
just checking to see if others have had issues with the light pillar things to turn on/open things?
Then I wish you good luck
A few tips:
-Take your time, wait for rocks to stop and then run.
-To go faster, spam jump.
-Do not wait for lights to go to the statue since it's automatic: tap them and keep running to next lamp
-To get up faster do a medium honk! it will cancel getting up animation
Thank you toba.good heads up 🤝
Hello ! How do you get hearts ?
!heartyou
uhhh- is that not the right command or is skybot dead not dad
!iheartyou
Learn more about giving and receiving hearts here: https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?p=all&s=gameplay-features&f=how-do-i-obtain-candles-and-hearts
forgot the letter "i" in front of the heart
Tysmmmmmm guys !
Hi!! I'm new here and i was wondering if someone could help me and two friends with Aurora's last quest...
u can go ask in #looking-for-group-live
!specialvisit
From <t:1736755218:F> to <t:1737964789:F> a group of past Seasonal Spirits is set to arrive and add extra energy to the start of the new year!

🔍 More info : https://bit.ly/PatchNotes0275 & #news message
Thank you!!
no its the other way around.
how can I confirm my email is linked to a nintendo account on mobile?
my friend is on ipad
and they literally cant click on me to like hold my hand and suff like that
i can click on them just fine but they cant click on me
When you are logged in into your account on mobile, press righ top corner and then press on a cog. Press on the "manage account" button (or something like that). That should bring out menu where you can see all log in methods and see which ones a linked and which are not.
Hello! I'm wondering what the yellow symbols mean, they weren't there before 🤔
Is anyone having this issue? Whenever i press join my screen will be stuck like this
daily quest locations
Those show where daily quests are today
OhHHH!! damn
Nest loads longer now. Have to wait.
thanks everyone 
Ohh i see thank you
What's the max amount of wl and wl buffs?
Is there a ticket event happening soon? I think I saw something about valentine’s and something about rocks but I can’t find anything
does anybody know what the mask thing is in the furniture shop?
mask and mask accessory display prop
ohhhhh
when ppl ask for a full cr, do they mean until chevrons are gone or until grey?
Your friend may be playing on one handed mode, there's a bug that affects the touch input on one handed mode. Do ask them to change it to two handed mode so that it will work properly
Are other people experiencing an issue where you can't open any doors, for like 2 days now? I keep having to glitch through doors to get past them
#known-issues yes the doors aren't working properly and they're investigating it
Hello everyone! Can someone tell me when the new season starts?
also is there a map i can open all these quests are telling me to go places and i dont remember which are which
Less than 48 hours, on 20th
like ik theres a map but can i open it manually
Just out of curiosity, is anyone have problems with the Gondolas in Village of dreams??
Because I've been using my candle for 15 minutes and it not showing the cutscene for me
Alright, thanks!
See my above message - the doors and boats aren't working properly due to the server issues
Okay thanks, I'm glad I'm not the only one😊
Thank you
question about a previous cape,, there's this purple translucent one.. dont remember if it was from days of love or not but it was really cute and im wondering if it's iap because im kinda wanting it now ngl
There are map shrines in each area you can find and sit at to see the map, but it’s not something you can just open at any time 
It's a days of love iap cape
The Meteor Cape! It’s an IAP that’ll be available again super soon during Days of Love!
Hi hi Christian!
~~ braincell🫵~~
oi nigel 
can someone PLEASE explain why I cannot click YES?
it's so adorable but i didnt get it last time cause i had recently started playing again 
I hope you'll get it soon 
Have you opened Sky on your switch already? If so, there will already be a moth account on your switch account
I opened the game but I did not load it up it showed me this and I clicked cancel
i was gonna say thank you but actually nevermind it's 18 dollars 😭
It says it’s already linked to an account. Could you select “try another account” and try the account you want?
Im trying my best to just link the account with the nintendo account that has the same email and it wont let me it seems buggy
I tried all 3 accounts I had
Is granny/geyser still going on?
It does say you’re linked though
Does opening sky on your switch work now?
ive been trying to solve this for 4 hours
Grandma will happen in 14 minutes 
are people still having problems with servers?
How long is the event?
!geyserwhen you can also do !grandmawhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times: (These timestamps are in your local time!)
<t:1730707200:t> 》<t:1730714400:t> 》<t:1730721600:t> 》<t:1730728800:t> 》<t:1730736000:t> 》<t:1730743200:t> 》<t:1730750400:t> 》<t:1730757600:t> 》<t:1730764800:t> 》<t:1730772000:t> 》<t:1730779200:t> 》<t:1730786400:t>
Grandma event lasts 10 minutes and repeats every 2 hours. It’s the same with geyser, but it happens 20 minutes before grandma 
i tried it using an account that I dont use for sky and it loads normally it made me a moth account (not using the same email ofc its a different email so it should be fine i googled u can have multiple sky accs on switch)
Not the times, is there is a set length that this event will last is what I mean?
Wait so you have several emails connected to the same switch account?
Or is it infinite?
It’ll always repeat every 2 hours 
no I have 2 emails on my switch, and for some reason I cannot figure out wich of my 3 nintendo accounts my sky account is connected to. im trying to connect it to the right one
You know how seasons end? Does this event ever end is what I am asking?
What do you mean you have 2 emails on your switch
2 profiles* with different accs. one is the acc for my sky acc. i have not used this one
with different emails aka nintendo accounts
not a terrible outcome anyway,, i do plan on getting that silver colored bow from the event,, cheap in price and adorable 
Grandma isn’t considered an “event”. She doesn’t offer cosmetics or tasks or tickets to collect. She just offers wax, and she will always offer wax on her schedule
thank u so much for trying to help me btw. im sorry i have a hard time explaining myself correctly
can anyone help me get my first cape by gifting me heats? I dont have enough friends right now.
Asking for hearts is against the rules of the server, I’m sorry 
you can ask to make friends tho
No need to apologize! I’m passing this on to other helpers that are a bit more tech savvy than I am, hopefully they can offer more help than I can!
thank you so much 
is there any way i can get to grandma? since the route is disrupted due to the door issue
Use the treehouse shortcut! It’ll give you a route straight to the second area of forest, no doors required 
And if you haven't done treehouse quests yet you can use other methods. First gate you can fly up and enter through the holes and for second and third gate just fly above it
You can also jask skip all 3 gates in any size
Hi Frey! I'm sorta familiar with the switch, could you explain to me what are you trying to do? That way I can know how to help you!
ooh thank you so much!! ;_; i'm more of trying to get past the third gate actually
Going through gate hole requres being small. You can just hug the wall a bit to the side of the gate, while flying up, instead.
Oh! Just fly over it and land on the other side!
I can do it as tallest, and you can also get through the upper holes (I'm talking about the hole in the middle, the diamond shaped one
)
for some reason i cant fly over the third gate 😭 it blows me away
hi guys, how can i get to Wind Paths?
Don’t fly over the walls, fly directly over the gate itself
Does somebody know why I’m the only person in the realms I’m in even though I already updated to the new version?
How to Get to Wind Paths by Clement 
#seasons-events-chat message
You don't need to just fly over it. You need to fly over the gate and then fall behind the gate
Servers are messed up due to the recent update 
Is the eden door bugged? I can't get into eden to get ascended candles 
Ufff🥲 its so hard to solo cr rn
It's part of the ongoing server issues#known-issues message
Im so close to ask if someone’s wants to help me cr lol
Never hurts to ask in #looking-for-group-live ! 
hi! so, I am trying to link my sky account of 3 years wich uses [email 1] to my nintendo account [email 1] as it turns out, i have two other nintendo accounts. email 2 and 3. and it seems either my sky account with [email 1] is connected to all of them, one of them or two of them. I am trying to play sky on switch and it keeps telling me to link my account in the starting screen even tho I have tried to do so in the sky account settings on mobile. I dont know where to confirm wich emails are linked where and I cannot unlink it either. it tells me to pick a different account and I have already tried all 3. please see the screenshots I sent here
now that i think about it i have another question,, is warping in shared memories not allowed in the game? I saw some in vault that have you step on a tent and warp you. i didnt use them but i saw the comments say to avoid using them
OHH i figured it out, thank you all so so much 😭 💖 💕
They’re not hacks but they count as exploits, which is technically against TOS. I believe support has said in an email to one of our other helpers that they discourage using them. So I would be careful 
We were talking about the same one, right? The one in the middle?
thxxxx
omg haha i always did this. cant believe I havent played sky in a year now
okay thanks,, i was just looking at them like "...
hmm" cause i was actually looking for one of those shared memory things where someone helps people light up the torches 
On switch, if there's more than 1 account registered in the system, it will ask you to choose a user, essentially a "who's playing", if you are 100% sure your mobile account is linked, choose the user that's linked to the sky account.
As to see which one is linked, your linked accounts show up in Settings>Accounts 
Hole? Yes.
~~damn... I usually struggle so much with it, despite being small ~~
yes I am using the profile that is using the same email. email 1. to try and play sky. I believe I have linked the wrong account and I just rlly need to figure out where to unlink it. I think im checking this out on pc now bcs mobile is driving me crazy. I can play sky on pc! so thats one thing.
Easiest way to do it is like in the vid: you stand on the second step and do one flap then forward
linked accounts show up in sky in settings or on the nintendo website or on switch?
Linked accounts show up in sky: settings>accounts, there's the option to unlink it ((only if you haven't made a purchase within the switch system with that account))
it doesnt show me wich account its linked to it makes me have to log in when i click unlink and then asks me cancel or try different account
Does anyone know what command you use to tell when the AURORA concerts are?
i should be safe cause i havent even opened the game with the email 1 account on switch so im sure somehow i can fix this. im so glad ur trying to help me its so kind thank you
!concertwhen
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1733644800:t> 》<t:1733652000:t> 》<t:1733659200:t> 》<t:1733666400:t> 》<t:1733673600:t> 》<t:1733680800:t> 》<t:1733688000:t> 》<t:1733695200:t> 》<t:1733702400:t> 》<t:1733709600:t> 》 <t:1733544019:t> 》<t:1733551259:t>》
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
Perhaps this could help
How to unlink a moth switch account by kai
#questions-and-help message
We don’t know if it has a moth account though 
Could still help with the unlinking!
I believe the "try different account" button means that it's a different email that's linked. Have you tried unlinking all three emails? and does it show that same button for all three?
Very true!
I can't test unlinking accounts since I only have one to my name and have bought stuff in my account 
i report someone how long will it take for the developers to get to my report?
If it says "report sent!", that's it 
just that? will they get ban?
I'm stuck at the third elder, I light the little button thing and nothing happens
help
I play one handed mode on iPad, and whenever I try to deep call, it forces my character to fly, is this a bug??
is anyone else not getting any server merges after the update
They'll have to review the report, the account, and what not. plus the bans aren't inmediatly and are instead rolled out via ban waves ((as far as i know))
Server issues are preventing doors and switches like that from working unfortunately
Are you trying to progress to the next realm? Or do you just want the wax on the other side?
it fixed it selg when i tabbed out idk
i see, thank you
i tried like 8 times and the time i asked for help it fixed 
The QnH curse strikes again! 
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times: (These timestamps are in your local time!)
<t:1730709000:t> 》<t:1730716200:t> 》<t:1730723400:t> 》<t:1730730600:t> 》<t:1730737800:t> 》<t:1730745000:t> 》<t:1730752200:t> 》<t:1730759400:t> 》<t:1730766600:t> 》<t:1730773800:t> 》<t:1730781000:t> 》<t:1730788200:t>
Hello, is Sky suddenly dropped a whole lot in player numbers or something wrong with server merge? This is the second day after the update me & my sisters (3 players total) are completely alone everywhere besides in Aviary (including at grandm, turtle & shards those some of the most popular events)! 😅
yes it does. I have now tried all 3 accounts and somehow my account must be linked to an account that is not mine. I need to ask a friend something we once did something about some nintendo items I might have linked with their account omg.
weren't there supposed to be a winged light?
yes, looks like it's already been collected
!support You might try contacting support. In the past, they've said they won't help with manually linking/unlinking, but there's a small chance they could tell you which nintendo account is linked. 🍀
Also if you somehow made an iap purchase through that nintendo account, then it'll be permanently linked. 
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
nope, i just came back from eden
it's not around the other side of the crystal at all?? that's strange...
Eden isn’t working for me ;(
nope, nothing
thank you I now finally understand whats going on lol
I will have to contact support they would be absolute legends if they tell me what account its linked to. if i cant unlink it then I guess ill just play on pc with the awful controls 😩😩 thank you for helping me
I've been going in circles around the crystal for the past 20 mins
why wont i merge with any server? is no one playing sky? i cant seem to find any other players
is that a bug? what do i do?
!thatskybug
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
is the eden door affected by the server thing too?
crystal switch anything is glitched. even the vault elevator, according to someone in the Eden spoilers channel
Oh?? 
how about the puzzle switches on the inside? do those work, cuz those have been out of commission every time I've bothered looking over the past couple months
awesome, the servers prevented a tragic death tomorrow!
ty guys
yeah it worked
so fixing the wiring on one thing broke it for everything else /jk
we skipped the door to the top though (butterflies)
guys why i can't go to the office of the vault of knowledge?
It opens for everyone during certain events
oh
Feast ended, so there isn't an NPC for everyone anymore. You need a cape owner now
Anyways my own question,, I know some doors n stuff aren't working, but is Eden fine to do? Does the big door not work there either or?
It's open only during some very special events without the office cape, but you can ask for an office Uber in #looking-for-group-live 
k thx guys
most things with Crystal tech seem to be broken right now after the update.
The big gate in Eden is problematic for a lot of users, not doors and stuff (including that Eden gate) work for others. It depends on the actual server instance vs connection quality/platform
For example: I was able to activate the disc in the forest temple, my friend wasn't. Some players said they struggled with Eden gate and then someone came who opened it.
Ah alright, thank you. I basically took a break when Feast ended and haven't been on, like at all, to see the specifics
Chibi fall wasn't patched was it? It seems I'm unable to do it now :(
Remove your shoes if you're wearing any
are u guys able to tp to your friends? there's literally nobody where i'm at rn and i've restarted multiple times
Will the new season even be playable? Servers seem like they're getting nuked rn 😭 also I can't claim dailies or merge with anyone
I’ve been playing sky with my friend but it’s been feeling.. kinda isolated. Like, there has not been any server switching for a while to help out with certain puzzles. I’m getting concerned. Hopefully that’s not just me 😔
And don't be like me and forget sneaky stance
Trying to load into game on mobile, I have spawn set at the nest. Every time I try to load in the screen stays at the still shot of the aviary through the window and doesn’t change perspective to my character. And I can still move around and use all character controls, just can’t see what’s goin on ;0 anyone have an idea of a fix?
Try to jump off the balcony into aviary? Idk that might load the aviary map
I can’t see where I’m going :0
Just keep going left 🫡
: /
😂 good luck
Is anyone else on mobile having issues with the new update? Whenever I try and release a call It registers as me trying to fly.
Which isn’t an issue I had until the new update
are you playing on one-handed mode, try to switch that to two-handed mode,, currently the one-handed mode is experiencing some bug issue
Tap settings and tap the "portals" button. It will take you to aviary in front of the portals. There change starting point to aviary
Maybe? I will check my settings, thanks!
Tap the corner of the screen, and open the settings menu and press the "Portals" button and it'll transport you out to aviary
Thank you!!
Hi all! I am having some trouble with the map. For a long time already the map tells me that there is a WL in Isle of Dawn starting area, but as far as I know there are only 5 and I got them all. I figured it's probably just a bug.
But today I lost a WL, and when I look on the map it doesn't show anything (except for that one in Isle, but it's not there)
So I guess 2 questions:
- is there something wrong with the map or am I missing something?
- How can I find my lost WL without a working map?
Ok ALSO, didn’t radiance start today?
toba same brain 
Next Monday
Yay thanks!
I mean, tomorrow if its Sunday for yall lol
On the 20th
Ok two more days for me epic
My sky is really slow and is glitching all the time rn
Is it my wi-fi or more the server errors
Either it‘s in isle which just always shows a wl, or it‘s a shard wl or the orbit wl (they don‘t have a place on the map), or it‘s the last race wl or valley temple wl, I think both don‘t show up on the map either 
Likely server errors
Is it just me, or is there literally no one anywhere? No matter where I go—even in extremely common realms and areas of them—I don’t see a single person anywhere. Is this to do with the new update? A server merging glitch? I’d like to know what’s happening and if this will stay…
I haven’t seen any other players the entire time that I’ve been playing either.
#known-issues and they're investigating it right now
the shard WL's don't show on the map?
Correct, they will never show up on the map 
Nope they don't show up just remember there are 6 of em
You just have to wait and do every red shard until the right memory with the wing comes back 
Am I missing something with today's Jolly Geologist quest? I've taken a bunch of pictures of them, and yes, I waited for the white ring to appear.
I guess it could be a steam version issue as well?
Hello! I just got back and reinstalled the game on my device, and all of my items/progress are no longer on my account. 👉👈
I've already tried the "restore" button in the shop but that hasn't worked either, and takes a long time to load afterwards. I'm not quite sure what to do at this point. 😭
I had to back up a bit, my first photo didn’t work for some reason even though I got the white circle
ah right, i thought you meant eden
If you didn't link your account then your progress may be wiped if you uninstalled the game
I did eden the other day so i dont have any shard WL yet 🙂
You signed into your account on the log in screen right? Otherwise you may have started a moth account
Did you have a linked method to your sky account? If so, did you try to sign in using that method?
what do you mean with last race?
How far did you back up to?
It works if jolly and the box of gems are fully in view
Not too far, only about 5-10 steps, but it was enough that both the spirit and all the rocks were fully in frame with some room to spare
Eden has 10 wl that do show up on the map. Red shards have 6 wl (one in each memory) that do not show up. And there‘s one orbit wing that also doesnt show up, and you can only recollect it by doing Eden/rebirth again (really bad luck if you lost exactly that one)
With the last race wing I meant the last wing in both valley races, just before the coliseum 
Is there somewhere i can find all days of fortune cosmetics/props?
Ultimate Upcoming Events Guide by Cat 
#seasons-events-chat message
(includes links to past cosmetics and prices for upcoming cosmetics!)
Yes, it was linked and I did try using the sign in method, but it showed something about needing to sign into another device or create a new acc? I didn't use another device for my account.
I also made sure not to hit the "create new" opt.
I've found that if I still need to do WL in the trials, there will be a WL shown on the map at Isle of Dawn, maybe that's the issue?
why am i always get unlinked when i tried to bind my twitch account
hmm, that's a lot closer than I took, let me try again
Gotta link on mobile 
Does it have images
I completed all trials yesterday so no 😦
woooooooow it was literally that
Yeah it'll be shown, in the Prophecy Caves section, you can unlock the map in the caves. It's right by the entrance
The links included do, yes! There aren’t any images for the new cosmetics since we don’t know what they look like but all old cosmetics are included 
already did
i'm on mobile
It’s not redirecting you somewhere to log into twitch?
both me and my friend has to buy the lvl 2 emote of the dance from spirit to unlock it in our friendship tree?
or is it okay if one only of us buy it
Nope, just one person (whoever is unlocking the friendship node between you two)
!er
The Eye of Eden resets once per week.
Next reset happens <t:1737273600:F> (In 7 hours 56 minutes 25 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
thanku
got it, will check out valley now. This narrows it down massively, thanks! I was getting worried I have to do a full WL run
Could you show me what your screen looks like when you try to link twitch? Please black out your accounts in photos for your safety!
Ah,,, I figured it out. 😂
Wrong email got linked through google play lmaooo (too many emails istg)
Are you logged in with Facebook by any chance?
Ok it appears like you’re logged in with Facebook. Since the video shows your email, please delete the video for your safety!
I think that that’s your issue. Facebook logins cause a similar issue for people trying to link Steam. Follow these instructions substituting the Steam account for your Twitch account!
Steam linking says Successfully Unlinked by Elysian 
#pc-questions message
Bro has anybody had any issues navigating in the game?? Like maybe its because stopped playing for a couple months and im out of practice, or maybe its the chibi mask?? Idk its just been hard to steer and i get stuck on stairs or under things so much 😭 i did so bad during an eden run that the moth i was trying to help show around ditched me 💀
What does it do just curious
That’s a music stand! You can place an instrument on it and other skids can play it! 
yes
How do I help these spirits?
Which spirits need help? 
Is it just me or is anyone else getting weirdly isolated in servers
Not just you, servers have been funky since yesterday! #known-issues
okay okay i'll try to use that technique, thanks @vocal flame
I took a picture. It's just taking a hot minute to load
Thank you! I must have missed that announcement 😅
Just checked, It's not at valley unfortunately 😦 And I didn't have any shard WL yet, so i guess that means I got unlucky and it's the orbit one
Oh you gotta find them and relive their memories!
Group TS #7 spirit location guide 

complied by Mono / guides by Clement
#questions-and-help message
Does anyone know a way to get into the forest temple/ forest's end with the doors bugged? I tried chibi falling past the door into temple, but it's just wall all the way down
It’s technically possible to fly below the wall that goes all the way down and then fly up, but I think it takes 11 or 12 flaps to make it, so it’s tight. If you can, bring a friend with you and have them take out a white candle 
Is pleading child’s scarf dyeable? Does anyone know?
If it has a little teardrop icon next to it in your closet, it’s dyable! If you don’t have it yet, I can check real quick.
I don’t have it yet, thinking of buying it if it’s dyeable, could you check 🙏🙏 I’d appreciate it
Of course! Give me one moment- unless Skye gets to it before me 
ive been wondering too ngl, might get it for my capeless
How do yall dye..
we'll find out in a few days (assuming its unlocked with the first quest lol)
It ishould be
Did radiance get pushed back? I thought it started tomorrow
I don’t see a dye icon next to it though 
The whole thing or only a bit?
New season?
Starts in two days! 
Ah
Nope. Seasons usually start on mondays
"Tomorrow" if your timezone is in Sunday. But for TGC and Sky, it's still Saturday for another 7.5 hours
Anyone know when the sassy drifter traveling spirit is coming back?
TS visits have no scheduling for when certain ones return
awh I probably looked wrong my bad, took a quick glance after update
All traveling spirits are random so we’ll just have to hope we get lucky soon!
getting stuck at the fifth elder, I have some spirits but only two of them are being recognized or something?? like it plays the cutscenes and then I'm softlocked here
Oh all good! Just wanted to make sure! 
btw quick question, should i unbind my facebook account in order to remove the bugs?
also, sadge, not gonna bother then
Checking the closet, it does not have an icon that would indicate that it’s able to be dyed, so I don’t think you can dye it unfortunately 
In any case the group leaves in a week! and season starts this monday so you can check then
um
I think that’s a good idea since Facebook causes a lot of issues in Sky. Just make sure it’s linked to another log in method!
guys pls I literally can't advance in the game
I’d just restart and go there from home tbh
Is there any way to enter the hidden forest now that the door is broken?
The shortcut to treehouse, it’s the little island to the right before the trees in main area Forrest
Ok wait, so I can’t say much about beta spoilers (since that kind of stuff can change when it comes to life) but it’s very possible that things that can’t be dyed at first may be dyeable as the season progresses. So I’d wait until the season goes live to see if we get any more information! I’m so sorry I can’t give you a more definitive answer 
Thanks I’ll try that!
Yess I’ll find out, It’s alright XD thank you

when’s grandma
In 9 minutes
how do i do the thing again
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times: (These timestamps are in your local time!)
<t:1730709000:t> 》<t:1730716200:t> 》<t:1730723400:t> 》<t:1730730600:t> 》<t:1730737800:t> 》<t:1730745000:t> 》<t:1730752200:t> 》<t:1730759400:t> 》<t:1730766600:t> 》<t:1730773800:t> 》<t:1730781000:t> 》<t:1730788200:t>
Ok sorry one more thing (it’s good news!)
I asked some other helpers about this and they pointed out that in the recent blog post about the season, it says that: "In 0.28.0, most capes, masks, and outfits (e.g. pants, dresses, tunics) have dyeable areas; items in other categories, such as head and neck accessories, are planned to become dyeable in 0.28.5.” So that makes it seem very likely that the scarf will be dyeable in a future update! 
(Thanks to Cozuki and Gale for digging this up!)
Omg great, I guess I’ll get it just in case XD
Tldr: blogspot / patch notes have the info you need 
Were you able to get into Forest? You can fly through the first gate and over the next two.
It's also possible to fly over the first gate. Just make sure you have enough wings and fly up vertically really close to the wall to break thru windwall
The treehouse shortcuts!
they might mean the temple door
If they mean the temple door then I don’t think there’s a way 
How much longer is the ts group staying for? What day theyre gone
There’s TECHNICALLY a way, it’s just really hard
You gotta chibi fall and fall all the way down below the wall that extends below the door, then fly up. It takes 11-12 flaps
!specialvisit 
From <t:1736755218:F> to <t:1737964789:F> a group of past Seasonal Spirits is set to arrive and add extra energy to the start of the new year!

🔍 More info : https://bit.ly/PatchNotes0275 & #news message
!ts as well if u mean this one
The Traveling Spirit is here until <t:1737360000:F> (<t:1737360000:R>)
The next Traveling Spirit is scheduled to arrive on <t:1738224000:F> (<t:1738224000:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Where is grandma? She’s in three minutes and I’m lost
Yes treehouse shortcut works but misses the bits of wax in the area lol
The forest temple door had a memory today with a cauldron that allowed going past into the garden. Apparently that isn’t a hack. 💫
How to get to Elevated Clearing by Clement 
#seasons-events-chat message
Grandma is so lonely with the server issues... ;;
Or chibi fall on the roof and fall inside of the temple, it's easier
I couldn't even make it to grandma's and after having issues with my CR because no one showed up for anything, I just gave up for the day
Use the birds to recharge and chibi fall in that slope
Omg takes notes thank you
I'm trying my best to CR by myself like usual but no merges is making it impossible. Yesterday I couldnt even get light though so I'm trying to get SOMETHING
furiously writes down oh my god I can’t believe I never thought of that
Thank you so much for sharing!
Would you mind if I save this message link so I can share with other people having trouble? With credit of course!
Oh please do share it with others! I hope it can help
Thank you!!! What name would you like to be credited under?
alright
Toba is alright!
Sorry to interrupt this conversation, but what does this mean in the map shrine?
It means there’s a daily to complete there! 
Ohhh that makes sense, thank you
Also is it just me or on my android has the quality gotten crisper in this update and I didn't change my settings at all
Like graphics quality 
I’ve seen some people mention different quality settings but I can’t remember the details
Maybe check if your graphic settings were switched due to the update?
I did check and it's still the same 
Weird! I haven’t noticed a difference but then again I’m on switch where the graphics are bad no matter what 
Oh 
is eden able to be accomplished today..? last time i checked the door was bugging 
don't think so unless you try to do chibi fall or piggyback tricks
You can wait eden run till its fixed, won't be too long hopefully 
It’s up to luck it seems. Lots of people can’t have the door open, but some people have been able to open it. I’d try leaving and reentering Eden after a minute to switch servers and pray that you get lucky. It may take a while though 
I wish there's an emote where you just PUNT your friend
~~A new prop that’s just the catapult in Golden Wasteland
~~
nah we need a portable catapult
~~Yeah that’s what I’m saying, it’ll be a prop you can place anywhere
~~
Is anyone else having the issue on iOS, and not being able to load up the game properly?
However some Poco users mentioned quality drop in Android questions (Poco is not the strongest when it comes to graphics support), as if I might also see a slight improvement on my Sky-120fps capable Android phone. On iOS I see no difference. 
Do you mean you can’t log in at all, or some areas of the game are having trouble loading (like doors)
I can’t load in at all
I'm using galaxy a34 5g btw and yes I've heard that Poco and Moto are the unfortunate ones
I just played on iOS without any issues. Can you describe the problem?
Does anyone know how to connect my sky to my Nintendo account? I'm on mobile right now but want to play on the switch with my same account
It finishes loading, but then where it should jump to my character in my home, it just stays on the loading screen
Where is it stuck loading? Before pressing the play button or after pressing play when it zooms above the water?
We’re currently having lots of server issues so it’s possible those are contributing, but it’s also very likely your internet may be preventing you from logging on. Could you try restarting your router or trying a different internet?
Have you opened Sky on switch at all yet?
Heya! Just wanted to ask if anyone else is having issues with adding friends currently? Im trying to add someone and they wont show up, but the game tells us were friends.
Not yet
They won’t show up in your constellation?
Perfect! Then go to Settings > Accounts on your mobile device and link your Nintendo account there (you will have to sign into your Nintendo account). Then, open sky on your switch 
yes, and I have vacant spaces so i can confirm thats not the problem. (Helpful to add this is also happening ont he other persons end.)
It's your connection. It's ok for basic online activities but struggles keeping up with Sky. On the top of that, servers are not the strongest either today (see #known-issues ), but especially during these hours servers are pretty good. Restart your router or try on a different connection.
Have you tried restarting your game?
Thank you!!! :)
If i buy the season pass good for 3 ppl can i use it for the next seasons or only for the season i buy the pass?
yes, multiple times now, even tried switching over from laptop to mobile to see if it would change.
You can gift it for later seasons, yes! However you can’t use the gift passes on yourself 
How did you add each other? Was it via friend code?
You can use the gift pass in any upcoming season, just know that the 2 gift passes from the bundle are meant for friends, cannot be used for yourself
This is the screen I’m taking of
I got off my internet too… and restarted my router. Not sure what’s up
Yep
And they’re not in your favorites list right? You made sure to check both your favorites and non-favorites?
Try on a different connection or try later, alternatively nag your internet service provider 📞
Nope. Its really confusing as weve both tried to restart, switch platforms and re-add eachother. And yes, they are not in my non-favorites. We will try to see if itll work with an alt account instead.
That’s so weird, I’ve never heard of an issue like that! Ok just to make sure I was being clear, you used a sky generated friend code, not a Nintendo switch friend code right? Those can sometimes cause problems
Hi!! I’m getting a season pass for the first time! Do you get more seasonal candles per day if you get the pass?
Yes! You will get one additional seasonal candle per day! 
So 6?
Correct!
Yes. We used a sky generated friend code to add eachother, upon which the game tells us that we are still friends if we try to re-add eachother, but we cant see eachother in our constellations, regardless of restarting or switching platforms.
Ty!
Does this mean one pass is not for yourself and one for a friend? Both for friends? This will be the first time I try to do this.
So i can gift 2 season passes to my friend. Thanks 
That’s definitely a super bizarre bug. Please report this if you have time! Ill see if I can find any other instances of this happening 
Will do, thank you for your time!
In the bundle there's one for you (automatically used for the active season) and 2 for friends
Oh so three total. Ok thanks so much Tib.
Aaa I just realized apparently a while ago I downloaded sky on my switch and forgot about it. Now when I try to link my account, it says another account is already connected to my Nintendo account. Is there any way to get my mobile account connected to my switch, or is that impossible since I had opened the game in the past on my switch? :')
I'm trying to add them on my friends account to see if something was wrong with my account in general, or a bug that i accidentally made xP ill report soon
Ok update! Another helper, Skye, found a message from Rubicon that says that friend codes are bugged because of the server issues! So you are not alone in this!
Compiled Server Bugs by Rubicon:
#general-sky-discussion message
There is a way! Just follow these instructions!
How to Unlink Accidental Moth Accounts on Switch by Kai 
#questions-and-help message
Thank you!! :')
Hello QnH
just want to try to ask again
Can this krill spot us if we enter their area through OOB? 
They show up on my friends account, but when i relog on my account they are still not in my fav list or outside of it. Strange? 
Seems to be another bug offshoot from the server issues
Other people are having trouble with friend codes as well
bruh
Currently bugged! Go to another realm or enter a shop in aviary, then return to aviary. That’s resolved the issue for other players 
I also have something else to report, why do i keep loading in with a few of my stamina not recovered?
This happened 4 times ^
i can go check if you want, are they OOB before you do the quests? or can i see them OOB after doing all the quests? (main did quests, alt didnt yet)
Uhh I'm not really sure
tbh sorry Cozuki
Oh yeah that happens for people whose spawn is nest
Leave and reenter and you should be good! 
didnt know someone repossessed my home 
thank you
no worries, im checking on main first and then swapping to alt
just have to find where that photos taken 
Where do you think all of those spirits are living 
Also is the forest elder temple still broken?
x_x my friend whos new to sky unforchantely missed out on that
rip
Are you having trouble entering the temple? Because there’s a clip to enter if the main doors won’t open!
How to Skip Forest Temple Door by Toba 
#questions-and-help message
Mhm dont worry I chibi glitched them through teehe
Ah it's oob... Sorry... Just chibifall in the cave where the ladder is and swim close to the bubbles are... Then go to the corner and go down...
After that is just going near the rechargeable plant
thank god, I feel like that area killed off a lot of moths
this one? large area with one circling
Is it the one with a lot of area to swim? If so, yes! bcs there's one with a kinda large area too
It's near a rechargeable plant huhh that's all I remember
outside the window where you light the stone(?) it ignored me or i didnt hit its hitbox 
Ah yes that one!!
and yes seems like it ignored you
Ty!!!
love love!
I'm trying to use this tutorial, but on my switch, I'm unable to link any account other than a Nintendo account. Is there something I can do? If I just delete the moth account on my switch, would I be able to link my mobile account to my switch, or would that not work? I'm not sure what to do :')
You gotta log in on mobile! Log into your switch account on mobile, link a different email account (something disposable), log out. Then sign in on mobile again, this time on the throwaway account, and then unlink Nintendo from there 
I think the dailies and wax collection are working, at least for most players
uh, what do i do
is the door to Eden broken? 🤨
#known-issues
I'd recommend checking the known issues channels whenever you see issues in game
Relive their memory in the Passage area of Isle of Dawn!
Season of Passage Map by Clement 
#seasons-events-chat message
What do I do if my mobile account is already connected to an email? I don't have Facebook or anything. Or maybe I'm a bit confused lol
oke, thanks!
Relive the spirit in Isle of Dawn, meditate near the big rock and it'll transport you to the nighttime Isle and find this spirit
No no log into the moth account on Nintendo on mobile! That’s the one you’re trying to get rid of!
Ohhh I see. Thank you so much for your help :')
Ty, is there absolutely no way to bypass that? like chibi glitching thru smt?
To bypass using the meditation circle to get to the passage area? Not that I know of 
Why bypass
I mean, to get to Eden
What happened to the cozy little igloo in the home space?
Ah I don't know if there's a way xD maybe there's a method
Days of Feast is over
Days of Feast has ended
Oh EDEN! There’s the rocket glitch with another player to get over the Eden gate, but I’m less sure about a chibi clip 
Can someone answer
sorry
No need to apologize! I didn’t answer because I’m genuinely not sure 
two types of answers 
THATS TOTS OK!! I'll check again and report it! Tysm for helping people with bugsky
But I thought it would still be for a while. Is the snow starting to melt?
Run to vault, turn left towards a small hole in the wall and run through it and nyoom to the meditation circle that has the little prince mural
From the collab room! When you enter Vault via the realm portal, immediately fly to your left and find a hole in the wall. Go through there and use the meditation circle in front of the image of the prince 
They deleted the message-
i found it thanks guys
Oop question gone
The ice rink lasts longer than the igloo, I've seen the ice rink last around Days of Fortune and I think days of love too?
ikk i found it so i deleted it sorry 😭
lol all good! Just glad you found it! 
I think so
Hey so I just bought the crab walker cape and it is unusually small- I'm assuming this might be a glitch?
For extra context I do have a a short spell on
Ooh okay thanks 
Could you send us a picture please? 
Heres a video showing it happening if it will help in any way of what might be wrong 
Hm no it might be bc you're short xD
Ahh then I have no idea, sorry! ;;
Nah that looks fairly normal for the cape
It’s about that length on my tall skid 
let me take off the spell and see if it fixes it- but I thought that specifc bug was fixed where the capes were unusually small when short?
Help why i can't burn this spirit?
The cape is just that short regardless, I'm a tall kid
That’s with a few specific capes where the symbols on the back are squished. It’s usually with capes that have a more unusual shape like the snowflake cape 
What happens when you try to burn it?
I've never seen this bug before?
Why is my friend ( the one using forest elder hair ) is shown colorless??
(We were in Trial of Water)
that's so sad- I was looking forward to this cape 😭
....they're in the wrong place lol
That's a shell collector, not supposed on the summit 
That happened to one of my friends too! It might just be a weird bug with water trial. It should hopefully be fixed when you leave the trial! Otherwise a restart should fix it 
is there an image of candle run route and other?
Oh that's an old bug
thought it was fixed ig not anymore
It happens when they die in water while wearing elder mask I think
...they were already like this at the very beginning bro
hi silly question, but i just logged on since the new update— where do you pick up daily quests from in aviary now?
No images, but Tib has some great guides!
How to get candles fast by Tib + facts and beliefs (15 candles in 35-40 minutes) 
#questions-and-help message
How to get 19-20 candles fast by Tib
(Which areas are best to skip) 
#questions-and-help message
Healthy candle running and candle economy in Sky by Tib
#questions-and-help message
otherwise I would recommend watching candle runs on YouTube or participating in candle runs in #looking-for-group-live 
Should still be from the spirits in the cafe, but sometimes they don’t show up because of a bug! Enter a realm or an aviary shop and then return to aviary, they should be there then 
😭 Guess that's an old bug that came back, yesterday went to trials and none of my friends are wearing any elder mask, and they're in full colour
... guess that its fault 
Soo, Ignore it?
I believe so xD idk why they're on the summit. They're only found near the beach
the thing is, I don't know the direction to get anywhere in the text, i don't know what way to geyser :"
Why did TGC remove the fountain….i liked it…it was a perfect set piece.
You aren’t alone in this sentiment
Feel free to leave #live-feedback if you want it changed back!
Then I’d definitely recommend some video guides or joining candle runs by other skids to learn the optimal routes 
meanwhile here I'm glad I don't have to fly and collide into the flags while flying to the eden
Remembered of the bug of sanc spirits, i got this bug after i did my daily ( since 2024 so i don't remember exactly when )
Will this be fixed tho?
~~Imagine having your home set to aviary
~~
Huh never seem that bug 
I set it to aviary
No way
Server down or my internet?
Server issues for sure #known-issues
If anything it should be a toggle or something
Unless you can’t get into the game at all? That would be your internet. All other bugs are likely due to the server issues 
but yeah to be Frank while it's beautiful but it's very cramped and crowded for the travelling spirits or event spirits like the group ts
Aviary or Old Home?
as a new player i thought it's a main place of the map so i didn't continue my way forward to find the realms portal and wondering what should i do there. i guess removing it will make new players less confuses ^^
Aviary
but now i use og home
That was the pic that i used the camera in sky
This is what exactly happened ( using screenshot)
Yeah true, it’s a bit overwhelming for me. That’s why I prefer Old Home ^.^
okay then, i hope i find it •́ ‿ ,•̀
~~they did manage to clear the clutter by removing the events shop and replacing it with the grass, thus freeing the sightline and you can just run directly to eden portals, guess like Boy said it might be less confusing to moths ~~
Yes, after I re-entered this place, the spirit disappeared.
Hi guys! I used to play Sky a lot during 2021-2022 and I decided to return to it, butttt I lost my account. So after making a new one I have noticed a lot of changes, and I need help figuring out where this place is.. because whenever I spawn it spawns me in some other place. Not a major issue that spawn just feels more right , can someone please help? :)
true, especially with the fountain, it makes me confused when the first time i played XD
When you spawn into the other area (Aviary), immediately turn to your left and look for a meditation circle. That will take you back! However this circle is only unlocked after progressing Hopeful Steward’s questline a bit (the child you meet in the tutorial) 
dude
That's the og home but the snow hasn't melt all yet
once i saw ppl said that snow in og home will slowly melt away, dk how long will they even take :))))
Welcome back to Sky 
Ultimate compilation about biggest changes for returning players by Tib
#questions-and-help message
why is my auto correct can't say fountain
one way i use is teleport to other person who have it as a home
Hi guys can someone help me ? I'm turning on the lights, but the door isn't opening
can't
It is a #known-issues, standby for the fixes by the devs.
That’s caused by the server issues
Try leaving Eden, waiting a bit, then reentering to try a different server. 
Ok I’ll try to do that I’ll get back if I don’t find it lol tysmmmm
Hey just had a question, does anyone know when the troupe juggler leaves?
Two Mondays from now, when fortune starts! 
!specialvisit ⬇️
From <t:1736755218:F> to <t:1737964789:F> a group of past Seasonal Spirits is set to arrive and add extra energy to the start of the new year!

🔍 More info : https://bit.ly/PatchNotes0275 & #news message
Anyone on switch/mobile encounter a problem when playing instruments like chello and sax (long note instruments) where it won't register your finger for a momment, it's like sticky keys or something it thinks your still holding a note and so I doesn't like you selecting the next note.
Thank you!!
~~What i do usually was waiting for it to be lit by other skykids when server merge
~~
Hey I wanna ask a question about my sky app
Could be due to your internet or the current server issues happening. I’d check your internet, try restarting your router or changing your internet you’re using 
I did
I even deleted the app again and try to log in
It still not be able to
I even try to use my data
Must be the server issues then, in that case you’ll just have to wait 
Check #known-issues
Alright thanks
I don't think I have it but I'll have to check later
It might be latency on your connection side
!concertwhen 
The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.
Concert times:
<t:1733644800:t> 》<t:1733652000:t> 》<t:1733659200:t> 》<t:1733666400:t> 》<t:1733673600:t> 》<t:1733680800:t> 》<t:1733688000:t> 》<t:1733695200:t> 》<t:1733702400:t> 》<t:1733709600:t> 》 <t:1733544019:t> 》<t:1733551259:t>》
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert
does the Mischief Crabula Mask have the dye icon on it?
Hi i need to go after the pnr did u need too ?
anyone know if i can get taller than this
While being tall has its unavoidable drawbacks in gameplay, with luck you can get taller
thankie
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times: (These timestamps are in your local time!)
<t:1730707200:t> 》<t:1730714400:t> 》<t:1730721600:t> 》<t:1730728800:t> 》<t:1730736000:t> 》<t:1730743200:t> 》<t:1730750400:t> 》<t:1730757600:t> 》<t:1730764800:t> 》<t:1730772000:t> 》<t:1730779200:t> 》<t:1730786400:t>
Nope 
oooo thank you for checking 
I was a few seconds late 
!grandmawhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times: (These timestamps are in your local time!)
<t:1730709000:t> 》<t:1730716200:t> 》<t:1730723400:t> 》<t:1730730600:t> 》<t:1730737800:t> 》<t:1730745000:t> 》<t:1730752200:t> 》<t:1730759400:t> 》<t:1730766600:t> 》<t:1730773800:t> 》<t:1730781000:t> 》<t:1730788200:t>
when is days of bloom?
hasn't been announced yet afaik
No one knows when things will happen in Live
Any Live announcements will be made in #news!
No official date yet
Ok so like I use the short hair and nothing happen but when I change to long hair, the thing happen
The thing?
mind elaborating a little bit?
This
I'm about to rage quit
It might be a problem with the device youre using to play sky on
I can’t find it.. the meditation circle leads me here uhhhhhhh
Try reloading the game
What are the drawbacks of being tall?
isnt sky just... haveing server erros
Hang on let me get a video for you!
Idk man
Are you sure it happens because you change to long hair? sounds like coincidence to me
Ok thank u so much
I am in sky perfectly fine rn lol
Wait I record it and sent it here
I love your outfit :3
Thank you! I have a tall version with the mustache mask :3
Wow
lol all good! All of the meditation circles can be confusing 
Im trying to find a outfit right now, but my options are limited 😭
Oof I feel that, don’t worry you’ll find some good combos soon! Most of the outfit I’m wearing there is actually from the TS group, so you can get it right now if you wanted! 