questions-and-help

[crimson hemlock]

Oh ok thanks

[plain fjord]

Which iap is this earrings from? What event?

[lone dagger]

https://sky-shards.pages.dev/en by plutoy

[crimson hemlock]

Days of rainbow

[vagrant forum]

collab room is missing, i see you gotten office

[lone dagger]

Viewing other nests is bugged

[vague panther]

ohh i see ty

[gentle trellis]

When gifting season pass will be fixed:(( are they gonna fix it when the season ends??? What about people who wanna enjoy the season :(((

[storm mango]

Hi hi!

How can I get the new honk?

[hot halo]

Is the store still down? My purchases won't go through, even though I have the funds.

[radiant thorn]

Ooh, I see memories and spaces now at cauldron! Hopefully this lasts throughout the day x.x

[tropic venture]

The bell one? You need ninny's dress, maskless and bell necklace!

[storm mango]

You need to be wearing the entire fit??

Oh, that's really unfortunate, but I'm still happy

Thank you!

[radiant thorn]

I saw a video after the season started that ninny's dress doesn't work, though. Did it just get changed?

[cedar depot]

it changed to the ultimate season thing

[lone dagger]

You need the invisible moth outfit

[cedar depot]

it will probably be added to ninny's dress too but we will have to see

[radiant thorn]

I think all you can do is contact support. Shop menu seems to be loading for most but not some. I can see the shop but a friend of mine still can't since mischief started; he just sees it continuously loading.

[hot halo]

Ergh

Thank you

[radiant thorn]

Hope so. It's really odd and disappointing that it wouldn't work with an ultimate cosmetic

[gritty wagon]

2 seasonal candles on the bottom floor of vault, and 1 in the floor above that.. does anyone know where the last one is?

[crimson hemlock]

3 on the bottom floor I believe

[gritty wagon]

Ohhhhh, thank you

[boreal pecan]

what is the little musical box from moomin season

[radiant thorn]

My friend is also on ios. Dunno if the shop loading issue is more likely on that platform.

[gritty wagon]

Also does anyone think the broom flying is a little wonky? It's not game-breaking though so I can ignore it

[lone dagger]

The harmonica?

[radiant thorn]

Visually or flying it yourself?

[gritty wagon]

Flying it myself

[radiant thorn]

Cause I see a lot of wacky animations when my friends fly it

[boreal pecan]

is that what is it?

[lone dagger]

Which item are you talking about specifically

[gritty wagon]

Oh really? Im curious what it looks like now

[boreal pecan]

looks like a rectagular small box when players hold it they can make music with it

[latent kestrel]

Hello can anyone help me relive the spirit leaping dancer in valley of triumph?🥺👍

[cedar depot]

harmonica?

[boreal pecan]

i see

[lone dagger]

You can ask in #looking-for-group-live

[storm flume]

why am i a crab :c i do'nt understand

[light zephyr]

You got crabbed by someone
You can cancel the spell by clicking on that spell slot in the lower left corner.

[storm flume]

how do you crab someone?

[light zephyr]

When you're in the crab form. Hold the flight button, you'll charge up and rush forward, if you hit someone like that, they'll get crabbed too

[storm flume]

oh wow i did not knwo that, thanks!!!

[carmine obsidian]

You're missing the OG "home" space

[carmine obsidian]

actually, no, I am quite wrong

[summer musk]

isnt that the collab room

[carmine obsidian]

https://tenor.com/view/shhh-shush-silence-nose-gif-17895433

your correctness does not belong here!

[marble forge]

LOL

[cinder yacht]

Where can i find the memories of the current traveling spirit??

[crude dew]

So did they fix the bug where i cant receive gifts ???

[summer musk]

Pleaful Parent Location by Clement and io
#questions-and-help message

[elfin oyster]

!geyserwhen

[sturdy glacier]

A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲

Event times : (These timestamps are in your local time!)

<t:1728630000:t> 》<t:1728637200:t> 》<t:1728644400:t> 》<t:1728651600:t> 》<t:1728658800:t> 》<t:1728666000:t> 》<t:1728673200:t> 》<t:1728680400:t> 》<t:1728687600:t> 》<t:1728694800:t> 》<t:1728702000:t> 》<t:1728709200:t>

[elfin oyster]

!grandmawhen

[sturdy glacier]

Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children.

Event times : (These timestamps are in your local time!)

<t:1728459000:t> 》<t:1728466200:t> 》<t:1728473400:t> 》<t:1728480600:t> 》<t:1728487800:t> 》<t:1728495000:t> 》<t:1728502200:t> 》<t:1728509400:t> 》<t:1728516600:t> 》<t:1728523800:t> 》<t:1728531000:t> 》<t:1728538200:t>

[storm flume]

i can't hear this instrument :c what's it supposed to sound like
when i turn off all the instruments i still can't hear it

[leaden magnet]

hey where r u supposed to buy the items for mischief
i couldnt find it the other day despite exploring around a fair bit and was too lazy to ask till now
i may be stupid idk but none of the spirits let me buy things from them so idk 😭😭

[fast dune]

They sound like the instruments above, this specific one is a double bass. Maybe try turning on background music and instruments?

[fast dune]

aviary event shop

[leaden magnet]

OHHH ok ty i haven't touched aviary for a while lol

why did i just get camera t-posed

[carmine obsidian]

Idk but it only happens to me in Aviary. If you turn in circles you will usually find that your arms are pointing somewhere 💀

[sour kite]

How do i trigger the quests here?

[lone dagger]

Talk with the steward

[carmine obsidian]

Start with the Aviary steward. Do the questlines for each new "guest" and eventually the Nest spirit will pop up too

[lone dagger]

That's the spell shop for enchantment

[carmine obsidian]

Well.... same scenario lol

[safe jasper]

How often does ts come?

[dapper isle]

every two weeks

[safe jasper]

Sky is trying to make us go broke

[potent basin]

My friend who is online is not appearing online to me, does anyone know how to solve this?

[dapper isle]

¯_(ツ)_/¯

[safe jasper]

I have the same problem

[carmine obsidian]

my only idea would be to unfriend and refriend

[lone dagger]

Can they join you?

[potent basin]

dang 😭

[potent basin]

He is new , he probably doesn't know how to do this

[dapper isle]

as it is now, the time between each spirit's visit is years and it'll only increase. however, you do not need to get everything

[safe jasper]

No like just in general so I can see if I can save up enough for next ts

[sour kite]

is it the hopeful steward? the one just outside?

[carmine obsidian]

Yes

[safe jasper]

Thing is I want almost everything 😭

[lone dagger]

What's the name when you talk to them?

[sour kite]

Alright. thank you, Elysian and Kuriketto^^

[carmine obsidian]

The shops open up as you restore the aviary. That can only be done as you do the hopeful steward's quests which essentially have you go through multiple past seasons and do those questlines, which then completes the Stewie quest, which then opens a new shop in Aviary

[kindred wigeon]

Was this an hacker? They kept following me around with the sparkles around so I just ended up tricking them to falling into the golden wasteland storm… (videos sending)

[safe jasper]

You can also just go to lost Ark and finish quest but you’ll have to go there each time to get potions until you finish aviary quest

[light zephyr]

Might be a little internet connection problem. Going offline and online again works for me before.

[sour kite]

I see, thank you for explaining!

[quick bane]

Anyone know where I can find the traveling spirit?

[carmine obsidian]

you're very welcome~

[carmine obsidian]

in the aviary, he is right behind the friendship totem where you first login. In the other home space, he usually would be in the center of the little pond

[lone dagger]

Pleaful Parent Location by Clement and io
#questions-and-help message

[sour kite]

I'll be doing the aviary quest then 😆 Thank you, Eri! apologies for the wrong reply earlier

[grizzled lily]

hello, does anyone know where we can exchange our event currency ticket?

[carmine obsidian]

Aviary gift shop in the back room.

[quick bane]

Thank youuu

[grizzled lily]

got it, thank you so much!!

[native veldt]

What is that sharp metallic loud sound that happens randomly?

[dapper isle]

where are you hearing it?

[eternal rune]

Could you be talking about the sound when a skykid is about to fall off an edge?

[pseudo berry]

where does one exchange the event ticket currency thing;; am i just blind

[native veldt]

Anywhere, mostly on aviary. The other day I was just flying in prairie

[native veldt]

I'm not sure didn't know that was a thing

[light zephyr]

In the Aviary event shop

[carmine obsidian]

Waaait could you be referring to the crab noises from the players turning other people into crabs?

[dapper hamlet]

maybe bells?

[random bolt]

!reportfaq Yup, that's a hacker alright, if you're able to, please report them!

[sturdy glacier]

Here's some info on how to report players in the game: https://bit.ly/ReportFAQ

[native veldt]

Ugh I have no idea I thought for the longest time it was world related but yesterday it was being spammed in aviary

[carmine obsidian]

most likely it's the crabs

[dapper hamlet]

if it's a low pitched metallic noise it could be the bells that are in aviary, idk if people can make them ring but i know they annoy me sometimes

[native veldt]

Well if the crabs always sound the same is not that . This is a very loud sound almost like a sword

[broken breach]

helloo, is there any way to change forgotten password?

[lone dagger]

That's the wl loss sound but in aviary?

[dapper hamlet]

that makes me think of the noise that plays when you lose wing lights

[lone dagger]

If it was being spammed that's a hacker

[native veldt]

No it's different than wl loss mmm at least when I lose my wl they don't sound like that

[light zephyr]

Can you, maybe record an in game video of when the sound occurs?

[native veldt]

Yeah I will try

[amber sigil]

When travelling spirit

[lone dagger]

Now

[amber sigil]

Wich

[lone dagger]

Pleaful

[amber sigil]

Parent?

[dapper isle]

[kindred wigeon]

I was going to but I dont think they ever came back after I made them fall into the storm <\33

[amber sigil]

I was supposed to take a break (i dont have candles but i wanted this)

[red lodge]

hey, is any other player experiencing no audio issues? i left Sky and checked yt to make sure it's not my earphones and it wasn't

[opaque imp]

Did the behaviour of the cat prop change between yesterday and today? Yesterday the first pet would yeet me, now it's the 4th. Is there some sort of scheduled variation to it?

[carmine obsidian]

I think you have simply been incredibly fortunate for the yeets

[past narwhal]

Ya’ll, how many seasonal candles will i need to finish the pass

If i started now, how many candles will i have by the end of season

[cunning flame]

does anyone have a link to sky support? A friend of mine cant log in and all they find is the discord server.

[sturdy glacier]

Contact Player Support in-game: Tap the cog menu (top-right corner) → Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated!

[cunning flame]

thanks <3

[sudden moth]

You have 67 days left including today, so that's (67x6)+30=432
You need 394 to complete the season
432-394=38 (÷6), you can skip 6 more days of daily and still be able to complete the season

[past narwhal]

Thank u sm 😭

[viral spade]

!grandmawhen

[sturdy glacier]

Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children.

Event times : (These timestamps are in your local time!)

<t:1728459000:t> 》<t:1728466200:t> 》<t:1728473400:t> 》<t:1728480600:t> 》<t:1728487800:t> 》<t:1728495000:t> 》<t:1728502200:t> 》<t:1728509400:t> 》<t:1728516600:t> 》<t:1728523800:t> 》<t:1728531000:t> 》<t:1728538200:t>

[rapid needle]

I have this point. I have pressed all the lives, but I do not have anything red. I hate this point. I deleted the game twice, but nothing works. I hate this damned point.

[crystal spoke]

There are two: One is Ninny’s dress, and it’s an ultimate gift. The second is the standard moth outfit with the same effect; that will be at the very very end of the Moomin quest tree, after we complete the final quest. It will probably cost candles

Oh, the cape! That should be coming next update, 0.27.5. Idk when that will be though, watch out in #news

[edgy bear]

this might be a moth question but is the aurora concert occurs once a month only or it occurs daily?

[crystal spoke]

!concertwhen it’s six showings every day

[sturdy glacier]

The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.

Concert times:

<t:1728464400:t> 》<t:1728478800:t> 》<t:1728493200:t> 》<t:1728507600:t> 》<t:1728522000:t> 》<t:1728536400:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert

[rapid needle]

I have this point. I have pressed all the lives, but I do not have anything red. I hate this point. I deleted the game twice, but nothing works. I hate this damned point.

[peak fiber]

Hi! can i have some help with the current ts?

[celest sundial]

so this is more of a discord question that a sky question idk if i shld put it here but . am i meant to not have access to the event channel thingy ?

[native veldt]

this is the sound I was wondering about , I don't know if its something really silly but i cant figure it out

[random bolt]

Have you recently bought a music sheet?

[north edge]

If ur looking for someone to help u in game with the spirit, try in #looking-for-group-live

[rapid needle]

no

[north edge]

Doesn't look like it's started yet. When it starts u will have access to the submission channel

[subtle coyote]

What should I do here? Just sit?

[celest fable]

Where is this wl? Is this not in the temple in prairie?

[north edge]

There's 2, both on top of the temple (one of them is pretty high up there)

[blazing ridge]

https://sky-children-of-the-light.fandom.com/wiki/Children_of_Light#Prairie_Temple_(2)

[celest fable]

Yeah i double checked them twice i got them all but its still showing in my map

[rapid needle]

I have this point. I have pressed all the lives, but I do not have anything red. I hate this point. I deleted the game twice, but nothing works. I hate this damned point.

[random bolt]

Don't spam

[native veldt]

a new emote?

[rapid needle]

no

I checked all the emotes

[elfin zodiac]

new music sheet maybe?

[blazing ridge]

How about stances?

[rapid needle]

No, I didn't buy any guitar

[north edge]

Only thing I can think of is smt at home? Can't remember if u get the dot for new closet items or someone lighting ur candle in constellation?

[rapid needle]

i have nothing In stances, emote, and maps, I have nothing

[random bolt]

Send a screen recording perhaps?

[rapid needle]

ok

[viral spade]

!geyserwhen

[sturdy glacier]

A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲

Event times : (These timestamps are in your local time!)

<t:1728630000:t> 》<t:1728637200:t> 》<t:1728644400:t> 》<t:1728651600:t> 》<t:1728658800:t> 》<t:1728666000:t> 》<t:1728673200:t> 》<t:1728680400:t> 》<t:1728687600:t> 》<t:1728694800:t> 》<t:1728702000:t> 》<t:1728709200:t>

[native veldt]

anybody know?

[nova lynx]

You don't need to buy the guitar for music sheets

[celest fable]

got them all already, could it be bugged? its been like that for the past 3 days now

[rich snow]

Has anyone had any issues with gifting?
I've been friends with my friend in-game for more than 3 days and it still tells me that I need to be friends with them for 3 days to gift them anything?

[blazing ridge]

Have you tried to restart your device? and try another network?

[celest fable]

Yup tried both on pc and ios

[rapid needle]

When I purchased Season of moomin from the store, this point appeared

[nova lynx]

#known-issues its been bugged since the start of the update

[blazing ridge]

Many players experience this bug and it has became a #known-issues . You can try the following workarounds:

• unfriending and readding each other with candle (which makes gift option appear for a very short time)
• you can try this pass gifting workaround by Hwa: #questions-and-help message (no unfriending needed)

Note that these above don't work for everyone 💯 but it helped a lot of players!

[rich snow]

Thank you!

[severe comet]

new emote, new stance, also upgraded emote and reliving a spirit makes the emote notif again I think (not sure), and lvling up your wings gives the red dot notif too, someone gifting you a heart or lighting your candle through constellation as well. that's all I could think of tbh

[nova lynx]

If you have any instrument use it then go to sheets to see if there one you haven't used yet.

[left carbon]

Hey id rewetted the game and i get no wax what should i do

Like i light everything but get no wax even tho its my first min logging in

[native veldt]

bump

[tight cosmos]

is there a way i can test the ts cape before buying it?

[rapid needle]

I don't have anything

[spring stirrup]

i was just curious if certain shoes add height to you when you are a chibi? or if you are the tallest height with chibi mask, will that make you taller? i’ve noticed i’m taller than other chibis and i’m not sure why lol, even my friend pointed it out

[rapid needle]

Maybe in the store near the village of dreams

[dapper isle]

Shoes do add height

[spring stirrup]

ohhh ok ty<33

[dapper isle]

Buying an instrument doesn't give you a new music sheet. Have you checked your music sheets?

[rapid needle]

Yes, I don't have any sheet music

[frozen girder]

hello ! is it a known issue that the old homes friend constellation is weirdly zoomed out really far?

[west acorn]

Is this just happening to me??

[severe comet]

If I'm correct, that instrument is from the Season of Duets. You'll need to complete the seasonal quests for it and it costs 200 candles

[granite mist]

Why am I haunted?!

[dapper isle]

It's permanent

[honest plank]

That's just Skybot feeling mischievous, it will wear off after a while

[granite mist]

I love this

[honest plank]

It's a common bug, fixes itself after restart. Alternatively, you can try in aviary.
I don't see it in #known-issues so you can report it as bug

[frozen girder]

i see,, thank you !

[tropic venture]

Did you try restarting?

[past narwhal]

How to unlink my account in sky, it wont let me saying that the method is not available (??)

[gusty agate]

what are you trying to unlink it from

[tropic venture]

If it's a google account, you can't unlink it

[dapper isle]

What links can you unlink?

Facebook? With some difficulty?

[sleek goblet]

How many tickets do the pants in aviary shop cost?

[dapper isle]

🎃 Days of Mischief 2024 IGC Guide 🦇 by Ash TJ
#seasons-events-chat message

[sleek goblet]

Thanks

[vocal flame]

What's Unlinkable by Kai
#questions-and-help message

Raaaaaaaat!!!! frantically waves back

[upbeat gull]

did the gifting fix? it seems like i could do gift someone

[vocal flame]

No fixes have been announced, but some people have been able to gift ok so it seems like you got lucky!

[past narwhal]

Apple / game center 😓

[dapper isle]

Outdated 😔

[soft marlin]

Hello, how many stars can we collect (only from realms)?

Also is there anywhere we can buy event tickets from? I can't find it. Thank you!

[vocal flame]

Do you mean winged light? 119 total, including 6 from shattering shards and 1 you get automatically in orbit

[thorn anchor]

Can I ask for someone to help me in the game here too? I have a quest in forest to get the furniture pieces collected but there is noone who wants to help me in the area :(

[upbeat gull]

if i bought next season pass on nintendo would i have the seasonal candles on my phone or only there?

[thorn anchor]

I'm a new player i don't have friends in the game

[dapper isle]

Nintendo can't be unlinked if you buy stuff right? I've heard steam is the same way

[vocal flame]

This is mainly for questions, #looking-for-group-live is the place to ask for that

[thorn anchor]

Sorry! thanks for the info♥

[vocal flame]

Only Nintendo

[vocal flame]

No need to apologize! Good luck with that questline, it’s a rough one

[soft marlin]

Yes, I meant winged light
If I collect them all, I'll have 225

[upbeat gull]

gosh 😭 but the pass would appear to me in my phone, and i could claim the daily candle etc- right?

[vocal flame]

The max currently is actually 238!

[torpid kiln]

Why does my acoustic guitar suddenly sound high pitched??

[vocal flame]

Correct! Only those extra 30 candles you get from the pass will appear on only on your switch! Any new candles you get will appear on both

[soft marlin]

I guess they are from the TSs I missed

[vocal flame]

The pitch of your instruments changes depending on the area you are in the game! It’s to better sync up with the background music! You can fix this by turning off the background music in settings

[vocal flame]

Very possible. We had a group visit recently which gave us 4 additional WL, and we had many new spirits recently like Boatswain and Mellow

[soft marlin]

I opened them all. I get 106 winged lights from the orbit.

[vocal flame]

Oh I see! Then it might be some other spirits you haven’t gotten yet

[soft marlin]

Yes

Is there anywhere we can buy event tickets from?

[blazing ridge]

Spell Boat at The Original Home

[soft marlin]

Thank you so much! I kept searching in the event area 😅

[west acorn]

Yeah

[mint pewter]

I want a Pumpkin on my name 😩

[gusty agate]

if you chat around maybe you will get lucky and skybot will haunt you

[tropic venture]

That's weird, haven't seen anything like that. Did you bug report?
Omg i got cursed

[mint pewter]

Is that how that works for that one? We can't ask chat bot to changed it to the pumpkin? I noticed ghost wasn't on the lost either

[hybrid cloak]

I would recommend you save another checkpoint somewhere else and try again, since you are at the start of Eden!

[vocal flame]

Yeah it’s random! So you just gotta get lucky

[cursive lantern]

The little purple ghost is for shepherds apparently
hi cat and kat!

[honest plank]

The ones on the list are regular mischief roles, available all year.
The current ones are from halloween event

[vocal flame]

Stoat flaunting his cool purple colors /j

[blazing ridge]

OMG you look soo... purple

[honest plank]

That's the tent bug, in moomin season there's a tent prop available and apparently it's bugged and zooms you in. You can try waiting in eden for a minute before going home to enter a different server

[west acorn]

Oohhh Okay Okay, THANKS 🫶🏻

[cursive lantern]

Oh yes, wait until you split/merge to a different server and then try to go home.

[last basalt]

does the tv flickering in office event area happen at a certain time? i wanna go back to space

[honest plank]

Office Schedule by Wren
#questions-and-help message

[nocturne fiber]

How do I get this spirit :(

[vocal flame]

…I’ve never seen a spirit in the water before Hang on let me ask some other people

[rich merlin]

Roughly how many full CRs would you need to get to 100 candles from 7 candles?

[honest plank]

Can you tell which one/where exactly please?

[vocal flame]

5! You can get 20 candles from a full candle run! (Technically you can get 22 but those last two take a lot longer than the rest so most stop at 20)

[rich merlin]

Tysm! I'm trying to get my first event cape and don't really want to spend money

[vocal flame]

Good luck! The mischief cape is really pretty!

[vocal flame]

Ok I’m still trying to get confirmation from other helpers but I really don’t think that spirit is supposed to be submerged in the water. Try restarting your game and revising that area

[willow peak]

That just looks like Shell Collector wanted to go for a swim

Try going home and wait for half a minute, then come back or restart the game and try again (should be inside a cave, in front of a waterfall)
~~how did I write hour instead of half 🫠 ~~

[dapper hamlet]

How many wings are there in the deer area?

[dapper hamlet]

Huh wait where is this

[willow peak]

Up until now we haven't had any confirmation for the return of the meditation room (anniversary), right?

[shut knot]

yes we have, they will eventually

[tough patrol]

We did actually
No date given tho

#quick-dev-updates message

[willow peak]

I should have said when or how, thanks both

[nocturne fiber]

its like in sky sanctuary

[honest plank]

Oh my no reaction comes from "no news since then"

[nocturne fiber]

past the open cave

[nocturne fiber]

AGH okay so my game just bugged

[willow peak]

I just saw someone uploading a recent image in there and though it was a little sus so I preferred to ask

[nocturne fiber]

[honest plank]

Try what Pema said it looks bugged

[nocturne fiber]

thanjks guys

[honest plank]

If you have an account that's still inside, you can still enter.
Or it could be a old pic

[opaque mirage]

what is the travelling spirit suppose to do and where do i find it

[sick ridge]

is gifting iaps to friends through the webstore allowed or do i have to go through the game?

[willow peak]

They were wearing a very recent cosmetic and they said something like they TPd to a friend

[honest plank]

Not possible bc you're not supposed to give out your sky id and you login to the shop with sky id.
They could login on their own phone and then let you pay there

[honest plank]

if that friend is staying inside, that's possible

[vocal flame]

After you relive it, the spirit appears in old home and aviary. You can relive the spirit here!

Pleaful Parent Location by Clement and io
#questions-and-help message

[vocal flame]

Traveling spirits offer unique cosmetics for candles! They’re decided entirely randomly so they’re highly anticipated!

[crisp fjord]

Are there other wax events like grandma and geyser?

[vocal flame]

!turtlewhen is the other big one!

[sturdy glacier]

A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢

☀️ Event times : (These timestamps are in your local time!)

<t:1728460200:t> 》<t:1728467400:t> 》<t:1728474600:t> 》<t:1728481800:t> 》<t:1728489000:t> 》<t:1728496200:t> 》<t:1728503400:t> 》<t:1728510600:t> 》<t:1728517800:t> 》<t:1728525000:t> 》<t:1728532200:t> 》<t:1728539400:t>

[honest plank]

Person A inside medi room - Friend B can teleport to A. But Friend C cannot teleport to B. Onyl to A.
You can also not use return shrine to reenter

[crisp fjord]

!!! Thank you!

Where is this mysterious turtle perchance?

[willow peak]

Yeah, only explanation I found was to have an alt you don't really use in there. Hopefully we can have it back soon enough, i loved that spot
Thanks Kat

[vocal flame]

Sanctuary, on the island on the other side of the main island from geyser!

Sanctuary Turtle Guide by Velvet
#seasons-events-chat message

[crisp fjord]

Thank you!!

[opaque mirage]

oh okay ty

[vocal flame]

Traveling Spirit Guide by Kosmo
#questions-and-help message

this has some more information if you’re curious about anything else, hope it helps!

[honest plank]

Yes, that's the only way currently.
Hopefully, I also enjoyed being there.

[opaque mirage]

So if i go the current 1, the one you mentioned its still available?

[vocal flame]

!ts Correct! The current traveling spirit, Pleaful parent, will be here until Monday!

[sturdy glacier]

The next Traveling Spirit is scheduled to arrive on <t:1729753200:F> (<t:1729753200:R>)

You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits

[vocal flame]

~~Command still hasn’t been updated huh ~~

[honest plank]

~~It's the current one but doesn't memtion ending date ~~

[vocal flame]

~~I know ~~

[opaque mirage]

Ty again

[solid pollen]

Hi there! Does anybody know if we can purchase event tickets for candles in days of mischief?

[cursive lantern]

I know you can purchase some at the boat shop at old home.

[fast dune]

Yes, at the boat shop

[solid pollen]

Oh great, thank you! 🙏

[odd crescent]

Should I reroll my height 😭 I’m trying to get tall height

[stark reef]

Does anyone know where is the traveling spirit?

[random bolt]

You got a 50/50 whenever you get tall or small, but HOW tall and HOW small is very random, it's up to you if you wish to gamble 🎲

[distant ember]

Is the ts today or is it next week?

[stark reef]

I see it here today

but idk where to find it

[rich merlin]

Are all Season wings around 99 candles?

[distant ember]

You can find the spirit in the golden wasteland's graveyard too

[stark reef]

oooh okay

[odd crescent]

I get shorter 😭

[vocal flame]

Pleaful Parent Location by Clement and io
#questions-and-help message

[vocal flame]

Today!

[high summit]

I’m having some issues I tried to buy this seasons pass and I never received it

[vocal flame]

Restart your game and see if it’s listed as free in the iap shop. If it’s not, try “restore purchase” (also in the iap shop), restart your game, and check again

~~Tibbbbbbbb!!!!!!! ~~

[hexed plume]

You can try this #questions-and-help message IAP troubleshooting | by Tib

[light mountain]

I need help i have been friends with my friend for more than 3 days and i still cant gift the pass to them. how can i fix this? is this a bug?

[vocal flame]

Gifting is bugged rn but you can try these steps:

• unfriending and readding each other with candle (which makes gift option appear for a very short time)
• you can try this pass gifting workaround by Hwa: #questions-and-help message (no unfriending needed)

[misty junco]

I cant find the crab with the gift on his head, even after opening the cage

[vocal flame]

Sometimes it doesn’t appear! Tp home, wait about a minute, and then return to the mischief event area and book it to the crab. It should be there

[misty junco]

Ty!

[light mountain]

ty!

[random bolt]

The crab can be flipped and misplaced by players, so run to it

[high summit]

Fixed by buying something else lol 😂 Ty for the help

[drifting ibex]

How much is the guitar?

[edgy bramble]

guys where is the ts

[sturdy wave]

Is there a thing where there are all the seasonal spirits location? Nah cuz it says that I’m missing a spirit in isle of dawn and i can’t find it, I tried looking on YouTube but I already have all the spirits that they show so idk

[open pendant]

75 candles I think

[open pendant]

In the graveyard wasteland by the bonfire

[vocal flame]

Pleaful Parent Location by Clement and io
#questions-and-help message

[vocal flame]

Season of Passage Map by Clement
#seasons-events-chat message

How to Get to the Passage Stone by Clement
#seasons-events-chat message

[sturdy wave]

Idk I already did that season and all

[vocal flame]

Really? Those are the only seasonal spirits there. Unless they’re in the cave of prophecy?

I’d double check to see if any of them glow

[summer musk]

!er ignore my non existing time awareness

[sturdy glacier]

The Eye of Eden resets once per week.
Next reset happens <t:1730012400:F> (In 2 days 11 hours 42 minutes 34 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.

[weak glacier]

wheres todays seasonal candles

[nova lynx]

Vault

[weak glacier]

where in vault

[tidal aurora]

does anyone have the same problem that they have connection issues after accepting the daiyls?

[nova lynx]

1st floor and 2nd floor

[hexed plume]

It means you have connection which is okay for basic browsing but the game has high demand on connection and yours barely can keep up with it.
Restart the router or try on a different connection or call your internet service provider.
If the game had a problem this channel would burn with such messages and screenshots. 🔥

[opaque mirage]

how to do the spirit in the mod area or the party

it just goes to the office and disappears

[vocal flame]

Do they not offer you their hand?
Oh the spirits IN the office! Sung is right by then

[nova lynx]

The sprits in the office are just short stories and don't go to a temple or anything

[opaque mirage]

they go but it doesnt put me in, the issue is the spirit inside the offcie

here

[nova lynx]

oh you can't get to it. There should be an opening at the tops of the walls you can fly into to go from space to space

[opaque mirage]

oh...

[drifting ibex]

I’m so confused how do you play days of mischejf

Where do I get the cosmetics

[nova lynx]

The spirits are in the Aviary gift shop

[drifting ibex]

How do I play it like it keeps resetting to the beginning when I enter?

[edgy bramble]

can someone help me do this spirit please ):

[crystal spoke]

You can ask for a guide in #looking-for-group-live

[weary walrus]

Did they add a new spirit to the tutorial world or something cuz I just checked the spirit map and I have a little blue guy on the map

[crystal spoke]

The map now also includes season spirits you haven’t relived yet, could be one of them

[last swallow]

I cant seem to unlink my playstation account from my sky account. Is there a possibility the customer support of sky can unlink it for me?

[shut knot]

psn cannot be unlinked from the sky account. you would have to delete the sky account itself to free the psn

[weary walrus]

Alrighty then

[crystal spoke]

Everyone update your game: hotfix 0.27.1 is out and it fixes a lot of bugs, including IAP gifting and inconsistent lighting of strangers

[sturdy wave]

ooh yeah thanks , i forgot one when i completed the season , or i prob saw it and told myself "imma get it later" but never did.

[barren jasper]

where do i find the event shops in the crab zone?

[radiant thorn]

Where is this?

[drifting ibex]

What shard is it today

[radiant thorn]

black

[drifting ibex]

Nooooo💔💔💔💔

[nova lynx]

In the social are of GW take a right to get onto the boat

The boat will take you to treasure reef

[radiant thorn]

Ok? That's just treasure reef, though

I meant what cave is it talking about

[crystal spoke]

The very first cave, where the swimming tutorial used to be

[nova lynx]

idk

[crystal spoke]

It was blocked off in 0.27.0 for some reason, it was reopened in 0.27.1

[radiant thorn]

Oh huh, I didn't even realize it was blocked. Then again, I don't take that path

[nova lynx]

oh yeah that was blocked. idk if it can be unlocked tho can it?

Oh so it can, is there like some quest for it

[crystal spoke]

No, it’s not attached to any quest

They just closed it in the last patch, and after enough confusion the devs reopened it in this hotfix

[frank mortar]

Could someone tell me what this haunted thing is above me O-o

[barren jasper]

wait on the broom from the shop can we like levitate on it?

[sick pike]

randomly haunted by skybot

[frank mortar]

And what does WL mean?

[sturdy glacier]

WL means winged light! The stars you collect by finding the shiny kids!

[frank mortar]

Das scary, but thx!

[nova lynx]

So its like it was before. Made it confusing thinking the players needed to unblock it somehow xD

[idle sandal]

i think it’s a bug that it doesn’t fix it after a while so if you want it changed you contact a mod?

[junior parcel]

is there a way out of the area that fills with water in DoM

[crystal spoke]

Look for a hole in the ceiling

[random bolt]

Swim up

[frank mortar]

nah i like it ^^

[dusty aspen]

Could someone confirm that gifting is fixed now please?

[random bolt]

Hotfix says yes!

[fleet lichen]

Hello, guys, sorry to interrupt, but I wanted to ask about the adventure pass, what happens if I buy the 3-pack and I can't give one away?

[crystal spoke]

The hotfix says yes, but time will tell for realsies. Go ahead and try!

[frank mortar]

What does WL mean tho?

[sturdy glacier]

WL means winged light! The stars you collect by finding the shiny kids!

[vocal flame]

You’ll hold onto them until you can give it away! They even transfer to future seasons!

[crystal spoke]

The ungifted passes roll over into next season, so no sweat ✌️

[barren jasper]

anyone know if the broom is like a prop or can be ridden?

[junior parcel]

ah oke

[dapper isle]

you can change it back yourself

[vocal flame]

Can be ridden! You fly on it like how you normally fly!

[idle sandal]

ah ok i just seen it mentioned before

[crystal spoke]

It can be ridden. You still walk and run and fly as normal, all the animations are just replaced with you hovering on a broom. Flight controls a little differently though

[barren jasper]

ok my next question is, am i the only one who cant be joined/cant join my friends?

[fleet lichen]

Thanks for responding :))))

[crystal spoke]

A hotfix just dropped, could be different versions floating about while everyone updates their games

[hoary sky]

is anyone else having issues with following friends? I followed my alt but its not showing up. I did it a few times but still not working D:>
edit: oop just saw the message above me

[fleet lichen]

Thanks :)))

[wanton laurel]

cosmetic spirit enthusiast wheres the cape from the left from. it looks familir is it from stretching guru i think their name was or is ir someone else pls repl

[crystal spoke]

Stretching Guru, Season of Gratitude

[wanton laurel]

thnx king

[opaque mirage]

what is the tree btw

[nova lynx]

Its a Traveling Spirit. Get the wing buffs while you can any way possile! Don't miss out on Wing Buffs!

[tight cosmos]

can i apply for beta testing rn?

[grizzled yoke]

Why when i record in sky and try to send it somewhere to save it(because it wont let me save it directly) it says its not compatible with any of the apps? Not even drive...

[crystal spoke]

Pleaful Parent Summary by Clement & io #seasons-events-chat message

[crystal spoke]

#beta-faq

[opaque raft]

!geyserwhen

[sturdy glacier]

A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲

Event times : (These timestamps are in your local time!)

<t:1728630000:t> 》<t:1728637200:t> 》<t:1728644400:t> 》<t:1728651600:t> 》<t:1728658800:t> 》<t:1728666000:t> 》<t:1728673200:t> 》<t:1728680400:t> 》<t:1728687600:t> 》<t:1728694800:t> 》<t:1728702000:t> 》<t:1728709200:t>

[opaque raft]

!grandmawhen

[sturdy glacier]

Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children.

Event times : (These timestamps are in your local time!)

<t:1728459000:t> 》<t:1728466200:t> 》<t:1728473400:t> 》<t:1728480600:t> 》<t:1728487800:t> 》<t:1728495000:t> 》<t:1728502200:t> 》<t:1728509400:t> 》<t:1728516600:t> 》<t:1728523800:t> 》<t:1728531000:t> 》<t:1728538200:t>

[opaque raft]

!turtlewhen

[sturdy glacier]

A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢

☀️ Event times : (These timestamps are in your local time!)

<t:1728460200:t> 》<t:1728467400:t> 》<t:1728474600:t> 》<t:1728481800:t> 》<t:1728489000:t> 》<t:1728496200:t> 》<t:1728503400:t> 》<t:1728510600:t> 》<t:1728517800:t> 》<t:1728525000:t> 》<t:1728532200:t> 》<t:1728539400:t>

[tight cosmos]

they haven't send an invite to beta testing in a year

[grizzled yoke]

Bump

[crystal spoke]

It has been a long time, yes. Seems they haven’t needed new testers in a long while, so the best thing we can do is continue waiting

[tight cosmos]

[random bolt]

Please note that beta is for testing purposes, you are meant to be playing and go bug hunting, as well as sending feedback. its not a preview of items or freebies, everything in beta is up to change, be it a cosmetic getting discarded or a reset of everyone's beta accounts

[hazy ocean]

Question doing Aurora quests and I know have to go to the hidden forest .
Where is that located because I CANNOT find it.

[crystal spoke]

It’s in the Forest Underground, past the 2p stomping door across from Grandma’s table

[tight cosmos]

i alr know all that stuff dw, i just wanted to know if they were invinting people cuz i rly like the game and would love to help tgc

[covert karma]

have they changed the height thing? so you can actually get passed default max height? i am seeing people get happy about "max height"

[random bolt]

You can go past the permanent max height but it's only via temporary spells

In other words: no, nothing has changed.

[tough patrol]

What is the « cradle carry »

[covert karma]

so then why are folk screaming about getting to max height?

like the princess/wedding carry

it is at the VERY top of a friends upgrades

[tough patrol]

Ohhh didn’t know the nickname of it

[random bolt]

People celebrating their random chance of getting max height was successful, nothing more

[covert karma]

i know but its strange hearing it. it gets my hopes up to get to MAX height and not default max height 😭

[covert karma]

yeah so many names for it

[random bolt]

Oh the MAX height is spell only, something that can be randomly given by the mischief cauldron

[wild dawn]

Has iap gifting been fixed yet

[covert karma]

oh no i mean like the 2.0 height not the potion giant height lmao

[chrome sun]

Does anyone know how to install devkit?

At developers office there is a spirit that tells you to help install devkit but when I reach the spirit it disappears and there is nothing to do it's confusing

[spiral island]

Hi! So with the traveling spirit it says to find its memories. Anyone know where they are?

[random bolt]

Hotfix says yes

[tough patrol]

They are located in the graveyard of golden wasteland (the place with multiple krills)

Be careful, it’s considered one of the hardest memories in the game : I would recommend asking help

[spiral island]

Thank you!

[viral bloom]

Is anyone having issues with the game? Both me and my friend are online and it saying that the other is not online

And if I try to light up my friends it erases it after

[graceful comet]

Have you tried updating? There's a new update

But this online/offline thing has been an ongoing bug for a while, usually restarting the game fixes it for both end

[viral bloom]

It's not showing an update for me, hmm

I did try restarting

[graceful comet]

Try searching the app manually in the store

[viral bloom]

I play on Pc

[dapper hamlet]

can someone join me for 2 seconds and help me out with this spirit in Peaks? .. ahah.. i just did Eden and.. well..

[graceful comet]

Ahh im not familiar with the pc zone

[left fable]

Hey! I can help you out. I’ll move to dms!

[sturdy glacier]

https://cdn.discordapp.com/attachments/593565781166391316/832872714967842826/Untitled90_20210416150354.png

[gritty pilot]

Can someone tell me on what days we can access space

[nova lynx]

Saying its not that deep is deep

[nova lynx]

6, 14, 22, 30

[hazy ocean]

Oof , I must ask my Sky mother for help then!

[covert karma]

question for mobile users. what was the visit pattern of the veteran?

[tough patrol]

I recommend stocking up on Anti-krill spells, they are available during this mischief event

[random bolt]

Wdym-?

[sturdy glacier]

I just want you to feel you're doing well

[covert karma]

like since the game came out on mobile the Bereft Veteran showed up multi times in game what was his visit pattern? month day? etc lol

[prisma sandal]

Me and my friend have been trying to find eachother ingame for like 30 minutes now, it shows the other player active but once teleporting to them they are nowhere to be found. No nametag if i honk. Same for both of us. Joining another friend together doesnt work. And the other's nest doesnt show up as an available option to go to when they are in it. Whats going on?

[nova lynx]

Traveling spirits are random

[covert karma]

AH

[weary walrus]

Yeah I’m officially lost

I can’t find this thing anywhere

[keen escarp]

A random one visits every two weeks.

[crystal spoke]

If neither of you are crabs, it may be worth posting about this in #report-a-live-bug as you aren’t the first to ask about this issue

[covert karma]

thats sucks ngl

[keen escarp]

It's a bug. Edit: I'm wrong, it's not.

[dapper hamlet]

How much is maple leaf?

[weary walrus]

Ah

[crystal spoke]

99 candles

[prisma sandal]

none of us are crabs right now haha, ill do my best to report it!

[nova lynx]

So, they got rid of the WL bug in Isle, but now there's a spirit bug?

[sturdy glacier]

huh!

[keen escarp]

Wait I'm stupid, thought it was the wing. Sorry.

[keen escarp]

My mistake, no, sorry.

[sturdy glacier]

hmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

[rocky cape]

i dont know which channel to say this in but i cant teleport to anyone, the server isnt full and it just gives me the "this player is in a place you cant join" or whatever pop up. same thing is happening on my alt does anyone know whats going on?? i waited an hour or so to try again and see if itll get fixed but it did

[gusty arrow]

i can't get in the game, everytime i reset i get an error message

[keen escarp]

What does the error message say?

[hexed plume]

It means you have connection which is okay for basic browsing but the game has high demand on connection and yours barely can keep up with it.
Restart the router or try on a different connection or call your internet service provider.
If the game had a problem this channel would burn with such messages and screenshots. 🔥

[real river]

We can't buy event tickets with candles this time?

[crystal spoke]

They’re available at the spell shop in Aviary or the boat at Home

[hexed plume]

We can but it got a bit confused, you can buy them at the boat shop! ^^

[rocky cape]

ah, thank you my apologies then😭

[tough patrol]

https://sky-children-of-the-light.fandom.com/wiki/Isle_of_Dawn

here’s the wiki page of isle of dawn, can you confirm you got all of them? Including seasonal ones

[left fable]

Is this normal ? I couldn’t collect those light fragments (was trying to help someone out)

[real river]

Found them at the boat, thanks!

[crystal spoke]

Yeah, Leaping Dancer is bugged right now

[cyan wasp]

Is the iap gifting friends still bugged ? QwQ it is for me even after the hot fix qwq

[hexed plume]

If you still experience it as a bug, #report-a-live-bug and try the following workarounds:

• unfriending and readding each other with candle (which makes gift option appear for a very short time)
• you can try this pass gifting workaround by Hwa: #questions-and-help message (no unfriending needed)

Note that these above don't work for everyone 💯 but it helped a lot of players!

[hexed plume]

#report-a-live-bug about it, that spirit is very picky

[prisma sandal]

I had the exact same issue but restarting and updating the game worked. Hope this helps!

[uneven echo]

is it true that you wont collect wax if you "fall asleep" in-game?

[blissful spindle]

yes.. after 10 min aprox

[uneven echo]

is this included with the update rn or the update before this one?

[blissful spindle]

ohh i dont remember

[shut knot]

it's been that way for 3 years now

[uneven echo]

really? ive always been collecting wax even if i was afk for 30 mins

[shut knot]

sometimes the game bugs out and doesn't let you afk. it happens to me all the time on my switch. but yea it's been around for years now. it's not new

[blissful spindle]

it was recently i think... They reduced the time

[shut knot]

the time has not been reduced. it's been 10 minutes for 3 years now

[blissful spindle]

weird

[crystal spoke]

The AFK timer resets any time you even touch your screen, if you’d done that at all within 30 minutes

[cyan wasp]

Each platform can vary touching it or u get pop ups like 20% battery than it stops working qwq

[hexed plume]

You could have seen wax fly to you, but it didn't affect your candle meter after 10 minutes.

Here's an explanation of afk timer from mod Nagati in 2011
#questions-and-help message

[queen bloom]

!grandmawhen

[sturdy glacier]

Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children.

Event times : (These timestamps are in your local time!)

<t:1728459000:t> 》<t:1728466200:t> 》<t:1728473400:t> 》<t:1728480600:t> 》<t:1728487800:t> 》<t:1728495000:t> 》<t:1728502200:t> 》<t:1728509400:t> 》<t:1728516600:t> 》<t:1728523800:t> 》<t:1728531000:t> 》<t:1728538200:t>

[uneven echo]

yeah i swear this never existed before lmao alr guys i get it i just didnt realize

[quartz island]

Hi is it possible to pause the time of day in your nest? I want to keep it night but it keeps changing

[crystal spoke]

Sadly no: the lighting in your nest is tied to the Aviary’s day-night cycle

[quartz island]

Aw alright thanks for letting me know!

[pure cedar]

does anyone know when the next red shard is and where?

[hexed plume]

You can bookmark this shard website by Plutoy to know when, what color and where anytime: https://sky-shards.pages.dev/

[pure cedar]

okiee tyty

[hexed plume]

It has pagination for upcoming days so you'll know!

[gritty pilot]

Thank u

[gusty knot]

Im having trouble tp-ing to my friends, it'll tp me to where they are but it's like it immediately server splits and we aren't together ?

[thick geyser]

Does any one know how to get the bell necklace to work?

[rocky cape]

happening to me too, first it didnt let me tp at all then it started to split servers lol i say just wait it out because i give up😭

[fast dune]

for the call? You need the invisible moth pants and faceless mask + default call

[gusty knot]

Ohhh im so glad im not the only one

[rocky cape]

its probably just sort of bad connection, i hope

[thick geyser]

oh okies thank you

[fading raft]

The video isn't sending but is anyone else's Sky app not opening
it keeps saying bad connection and it never loads even tho my internet is fine

[fast dune]

servers seem to be doing fine. Sky is very connection sensitive so you might wanna do a speedtest (for sky a download speed of over 30mbps and a ping of under 30 ms is recommended)

[hushed bridge]

is it still possible to see the aurora concert?

[tough patrol]

!concertwhen Yes, by asking for someone with the Aurora wings in #looking-for-group-live and going at one of these timeslots

[sturdy glacier]

The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.

Concert times:

<t:1728464400:t> 》<t:1728478800:t> 》<t:1728493200:t> 》<t:1728507600:t> 》<t:1728522000:t> 》<t:1728536400:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert

[pure hinge]

anyone know why my friend cannot give me the pass? its been more than a week and she still cannot give it to me

[crystal spoke]

Have you both updated your game? New hotfix says they’ve fixed it

[uneven echo]

why cant i tp to anyone rn

[crystal maple]

I got muted for 24 hrs just expressing how much I hate being mixed race, what the actual hell

[errant heart]

Hey quick question
Are there 13 heights in sky or 4,000?

[crystal spoke]

#report-a-live-bug I’ve been having the issue too

[plain stag]

is it possible to reach the winged light here?

[storm sparrow]

4000

[tough patrol]

Not yet, probably as the season continues

[minor dagger]

when i am sitting on the broom, can other users see me as on the broom?

[errant heart]

Are you sure? Bc it really doesn't feel like it. When did it change?

[plain stag]

thank you

[cyan wasp]

If ur friends yes if not ur grey to others and moving funny unless the new hotfix did something not sure have yet to see it

[crystal spoke]

That’s how it’s always been. The 13-size system is just used by a website as a quick reference; your height can be anywhere in between

[minor dagger]

what if we're not friends but did candle touch, i find it strange that i havent seen any other person using it even if theyre carrying it

[storm sparrow]

Its always been like this, the difference is mere pixels and the 13 sizes are just a fan-made generalization of height to make it easier to tell.
About heights by dev ktjn: #questions-and-help message

[errant heart]

Thank you:)

[cyan wasp]

Candle lit yes that works

[errant heart]

Thank you 🙂

[spare rampart]

hey um, has anyone else been getting an issue with joining friends? been trying to join each other for a while (restarted the game a bunch too?) :')

[twilit swallow]

Game censorship doesn’t always understand context, so it might’ve flagged those words assuming they were being used with hateful intent

[crystal spoke]

Post about it in #report-a-live-bug it appears to be new with the hotfix

[spare rampart]

ah ok thanks mate!

[fallow oriole]

Hey guys, quick question. There is a Chinese player that I have been friends for a month and I wanted to gift him the ears and tail but it still saying when I see their friend tree that I need to be friends for at least three days, is it a bug or I can’t gift Chinese players IAPs?

[crystal maple]

rip

[crystal spoke]

It is a bug, but this latest hotfix might have fixed it. Try updating your game, and make sure your friend does the same!

[dapper isle]

them being chinese doesn't matter if they're on the global version with you. it's a bug

[fallow oriole]

Thanks guys!

[stray loom]

Is the bug fix of giving the pass to a friend?

[tough patrol]

Yes, but the latest hotfix might have fixed it

[pure hinge]

they went to check

[crystal maple]

after 24 hr mute is it perm?

[tough patrol]

No, permanent mutes are after a manual review

[last basalt]

the bugged wl star that used to show up at the bottom moved to the top right, is it still bugged or is there really a wl somewhere i havnt found

[modern sun]

Is anyone else having difficulty joining friends? Both me and my friend are having problems joining each other

[crystal maple]

ah ok thanks

[crystal maple]

Like how do you know if your gonna get a manual review

[storm sparrow]

I recommend checking that you have all 5 wl still, but it very likely still is a bug (the bugged wl has moved on the map before, so it wouldn't be new)

[tough patrol]

No idea might happen after repeated warnings or repeated mutes

[crystal maple]

thx

[fast dune]

real quick, after the hotfix theres no active issues with iap gifting now right

[tough patrol]

It hasn’t been long, so hard to say for sure

[queen parrot]

yes

[fast dune]

gotcha do you think you or someone else could ping me in qar maybe if you find out more cant be very active on discord atm

[slim pasture]

Does anyone have the friendship list for the days of feast or price for all items

[tough patrol]

Im also gonna leave discord in an hour or two but I’ll spread the word

[hexed plume]

No one knows upcoming item prices until they go live. Anything in development can change until that point

[pseudo breach]

Anyone else having problems with teleporting to a friend? I can't see them and it keeps saying they can't teleport to me too

[spiral island]

I am in the area for the traveling spirit or atleast I think I am with the three krill but I have not a clue where the spirit is

[cedar depot]

both servers must be full then

[hexed plume]

@fast dune no need for qar, doesn't help everyone

[left shuttle]

Hellooo, has the bug regarding gifting IAPs been fully fixed?

[hexed plume]

Make sure you updated with the game hotfix, that helped others

[hexed plume]

Not fully for everyone, need to check yourself

[pseudo breach]

It's empty 😭, we can teleport to each other, but they end up in a different server and can't teleport to me anymore

[cedar depot]

weird

[light zephyr]

They're next to the bonfire

[dapper hamlet]

Heyoo guys, I’m having a hard time trying to find my friend who’s become invisible now. Whenever I TP to him, he isn’t there. I’ve done it a couple of times and I end up at the same place but he still isn’t there. Then when he TPs to me, all I can see are his chats.

[spiral island]

Lol thank you I would have never looked back there

[crisp fjord]

Is there perchance a guide to where all of the shrines are? They’re still new in my mind and I only just discovered the one in HOME, so 😅

[dapper isle]

All About Map Shrines Compiled Guides by Tib (updated 2024-06-11)
#questions-and-help message

[crisp fjord]

Tysm!!

[pseudo breach]

I'm having the same problem but my game wasn't updated, I'm about to check if it will work now

[magic field]

heyo! How do I get the crab curse?

[tough patrol]

How to get to the Cursed Cat🐈‍⬛ and Cursed Crab in Mischief 2024 by Rai
#questions-and-help message

[magic field]

Thanks!

[solar vale]

did the moomin plushie code expire already?

[dawn cradle]

Do traveling spirits visit every other week?

Ty!

[tough patrol]

Should be available until next reset

[solar vale]

I cant redeem it😭

[pseudo breach]

TYYYY! I just needed to update the game after all... 🤡

[blazing pier]

I'm having the same issue rn with my girlfriend trying to join each other since an hour. We also tried different maps same issue everywhere

[cinder frost]

just read the patch notes, little bit confused on smth
the you have to be friends for more then 3 days thing... is no longer a thing anymore? O_o
for years i thought that was a feature of the game but apparently it was an issue this whole time? is it no longer a thing? o(-(

[crystal spoke]

It says until October 24, midnight PST, earlier this morning

[tough patrol]

Oh in that case it’s already gone it seems

[solar vale]

zamn

late one day

[crystal spoke]

It’s still a thing, but even after being friends for 3 days IAP gifting was still not working in 0.27.0. This hotfix is meant to fix that

[opaque raft]

Hi dose anyone know when gifting friends gonna be fix?

[cinder frost]

ooohh okayokay, glad to know

[tough patrol]

We just got an hotfix, should have fix it

[wind wave]

hi~ could anyone direct me to which seasonal spirits we can high-five?

[solar vale]

performance guide

[opaque raft]

Oh so like next patch?

[wind wave]

thank you!!!

[crisp shadow]

Please tell me, my friend and I have been friends for more than three days, but I still can’t give him the pass. Why ?

[tough patrol]

No, right now: there is an new update

[crystal spoke]

Have you both updated your game? The 0.27.1 hotfix should have fixed this

[tough patrol]

Alright gonna sneep now good luck everybody

[lavish turtle]

Are the krills in ||the office|| capable of taking away your light?

[spare rampart]

how do you update your game? (I'm on steam ver.)

[night bone]

Steam should auto update when you go to launch

[crystal spoke]

Check your Steam library for a new update to download

[swift gyro]

How much is guitar

[eager umbra]

Does anyone know how much candles the cauldron can give with 0 chevrons

[crystal spoke]

Pleaful Parent’s guitar is 75 candles; 85 candles, 3 hearts, and 2AC if you count the nodes you need to unlock to reach it

The IAP guitar in Harmony Hall costs $14.99USD iirc

[drowsy leaf]

hi i dunno where else to put this but im tryna find my WL after getting hit by a krill, my map says at least one in the Village Islands but i checked every spot and theres nothing?

[crystal spoke]

Check on top of the Temple, the lower WL of those two is counted by the Prairie Village shrine

[drowsy leaf]

omg it worked tysm

idk if im being gaslit tho, i feel like i lost more WL, but i only have 115 out of 120, there are no more stars on my map

[crystal spoke]

The 120 isn’t your total max, it’s just the next threshold for a new star on your cape. If you don’t see any more stars on the map, you’ve found them all

[crystal spoke]

Unless you’re also missing any spirits (blue icons)! The spirit indicator will override the winged light indicator, so you could still be missing wings and the map not show them

[drowsy leaf]

oh lawd, i have a lot of unfinished spirits

[royal epoch]

did the update today break crossplay

[crisp shadow]

thank you this helped 💜💜💜 I love you 💚✨

[cursive lantern]

Not that we know of
Are you seeing an error?

[severe warren]

hey do you guys think playing the guitar is fun and easy to learn? or really any instrument in sky ^^ i've been thinking about buying the guitar !

[swift gyro]

What does this unlock?

[crystal spoke]

Practice music sheets to buy!

[broken oyster]

Hi , are there any server issues going on? I'm constantly being split up from my friends and I don't know why

[cursive lantern]

Adding on to Metro. This wiki section shows which sheets are on sale.
https://sky-children-of-the-light.fandom.com/wiki/Harmony_Hall#Harmony_Hall_Guide

[crystal spoke]

You can always pay the Harmony Hall music shop a visit and try your hand! Most of the instruments can be played right off the wall if ever you’d like to practice and feel for how music in Sky works. If it feels right, then go for it!

[lucid juniper]

Anyone else having server merge issues? Like since a few updates ago, merges have been nearly impossible.

[hexed plume]

It means you have connection which is okay for basic browsing but the game has high demand on connection and yours barely can keep up with it.
Restart the router or try on a different connection or call your internet service provider.
If the game had a problem this channel would burn with such messages and screenshots. 🔥

[dapper hamlet]

hi y’all

my game updated and now says i’m missing a WL from the temple in Isle of Dawn

i got the one above the two player door already and don’t know where another could be?

[gleaming atlas]

what is this

[light zephyr]

Light up a stranger skykid

[vague wadi]

it means you touch candles (light?) someone

[hexed plume]

One wl in Isle is always bugged and the map shrine shows a false positive

[dapper hamlet]

alright thanks lol
i knew i already had all the WL

[gleaming atlas]

ty

[vague wadi]

theres also one in butterfly cave, one on top of the first cave and one with candles behind a spirit gate, but yeah that other bug as existed for a long time

[gleaming atlas]

where is there

[dapper hamlet]

that’s the one i was missing

[dapper hamlet]

that’s in the cave through the right side cloud tunnel
top of the mountain

[novel oracle]

is anyone having issue joinging friends on cross platforms?

[gleaming atlas]

i take thst

that

[dapper hamlet]

if you have already gotten it, it’s a glitch
i have the same problem

[tender burrow]

weird looking crabs?

[crystal spoke]

Dunno if it’s cross-platform specifically, but I know a LOT of people are struggling to warp to friends in general. It’s worth posting about in #report-a-live-bug

[keen yarrow]

where's the npc where we can exchange things for the halloween event?

[severe comet]

@ aviary event shop

[inland dawn]

!grandmawhen

[sturdy glacier]

Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children.

Event times : (These timestamps are in your local time!)

<t:1728459000:t> 》<t:1728466200:t> 》<t:1728473400:t> 》<t:1728480600:t> 》<t:1728487800:t> 》<t:1728495000:t> 》<t:1728502200:t> 》<t:1728509400:t> 》<t:1728516600:t> 》<t:1728523800:t> 》<t:1728531000:t> 》<t:1728538200:t>

[worthy acorn]

does anyone know what this little symbol means? it only appears over strangers and if they're offscreen it shows up on the edge of the screen when I honk

[crystal spoke]

!serendipity they have a STAR pin just like you

[sturdy glacier]

You can learn all about the Serendipity matchmaking feature here: https://bit.ly/SkySerendipity

[worthy acorn]

oh okay thank you!

[cobalt void]

hiii this is me hahaha Im FitoGod and I recently made that post 😃

[fluid tulip]

When anyone else logs in, do they keep getting server error messages? I play on Nintendo Switch

[swift gyro]

Is there somewhere I can find something that talks about what sky was like before any seasons and when chevrons weren’t a thing and I heard of places that don’t exist anymore? Is there somewhere I can read about things like that? Old sky

[sleek garnet]

How can I enter the dark creature screenshot challenge that's going on? Or is it too late?

[twilit mirage]

Is it safe to use the same sky account on multiple devices? Do i need to log out of one device if i want to play on another

[crystal spoke]

It’s perfectly safe. It’ll just end the session on one device if you try to log into another with the same account, but your save is shared between all the devices

You can play on mobile, drop it and then pick it right back up on PC for example

[woeful saffron]

I didnt get a candle for one of the dailies, have others experienced it too?

[fluid tulip]

I think you're referring to Sky: Light Awaits. There should be multiple YouTube videos about when that was a thing

[cursive lantern]

It just started, so you still have time
You can check the pins in #sky-darkcreature to see the rules and how to enter.

[sleek garnet]

Thank you so much! I'm like never on this server, thank you!

[cloud igloo]

When I try to join my friend i teleport but their not there?

but it lets me so im super confused

[hexed plume]

Did you both update the game with the hotfix?

[cursive lantern]

Sometimes they don't register, it seems. Have you tried restarting and and claiming the daily again. It might make you redo the daily.

[abstract mauve]

Good evening my belloved sky kids!
I would want to ask if I'm the only one who got trouble teleporting to my friends for the daily quest? And if there are problems with that... will we get a refund or smth?

[crystal spoke]

For me the hotfix is when this issue started. May be a new bug.

[inner fern]

I have friends who see me as offline even when I’m online. They will see me offline even when I’m with them. The problem seems intermittent. They are favorited and they are in the first constellation of my list and I’m same with them.

[hexed plume]

Yes, in the pins of #lore-discussion-spoilers

[cloud igloo]

shes says she dint have an update ik mine updated though?

[cursive lantern]

It's possible they've turned into a crab as well. You can't see your friends names when they are a crab.

[cloud igloo]

no no im in vc with her but that would be funny 😭

[lavish arrow]

Hi guys so when i try to gift my friend an outfit the ones that are in the house of Halloween they show them to me when i'm holding there hand close to that spirit but when i try to gift them the itme they don't send me to Steam or my wallet there to put my information what is the problem i'm i doing it wrong?

[hexed plume]

It seems to be a constellation related issue, but if more and several friends don't see you online it can rather be a connection issue on your side

[cursive lantern]

Do you have steam overlay enabled? I believe that's needed to make purchases.

[undone girder]

Does any mask make you taller? I'm a moth

[cloud igloo]

just tried joining someone eles i cant even join them 😭😭

[waxen aspen]

did you both update to the hotfix? It may had been version differences

[lavish arrow]

It worked some moments ago when i just buyed the sky pass for two ppl ?

[inner fern]

As far as I know it’s just one friend.

[cursive lantern]

Hmm, maybe restart the game or computer for both of you

[cloud igloo]

thats defiantly it. Ill try to fix it from here thank you guys

[open nymph]

Does anyone know how to complete this spirit in the dev area? I keep reaching this point but the spirit won't show up after this point

[lavish arrow]

Okay thx will go try that now

[waxen aspen]

Np! Make sure that your friends are on the same version, I suspect it might be the version crossplay issues but it doesn't show as such

[cloud igloo]

it is she updating the game 😭

[cursive lantern]

It seems to be bugged for now.
Please submit a bug report if you have time.

[waxen aspen]

Hope this works this time!

[open nymph]

oh naaaaur! Thank you so much, I'll do that right now

[fast dune]

have the candles in the 9cd temple always been there or is my mind plagued by mandela effect again

[storm sparrow]

Always been there

[tranquil mirage]

Bro same- is anyone else having this happen?
Edit: it's only with one friend for some reason, and they're having the same issue

[raw mantle]

helloo i have a little problem i aded someone by code 6 days ago and to gift something we need to wait 3 days but its beens 6 and we dont know why and what can fix it please help😭😭😭

[elfin brook]

I can't generate friends code nor accept any. Idk what is happening it was fine before the update

[haughty marlin]

Does anyone know how to get the event currency? I know how but it’s not letting me do it so idk what to do

[waxen aspen]

It always exists~

[rigid notch]

You need go shoot rocks at krills and for me, i wait abit for my game to let me collect the ticket wX

[primal grail]

Um is anyone else getting thrown into Eden when they sign on

[haughty marlin]

It won’t let me fill the cannon or light it to shoot it

[fleet pond]

have both you and your friend update sky... the recent update should fix that

[swift gyro]

Is there a way to mute everyone but me in the music hall

[rigid notch]

Then it may be a bug 😖😔

[waxen aspen]

It's a bug, and there's a hotfix that fixes it already so do update it for both of you

[vast pilot]

What item makes you go “invisible”

[waxen aspen]

You can try to reset the area by leaving and coming back

[fast dune]

The Moth pants at the top of the moomin quest tree and the moomin ult

[waxen aspen]

I suspect its the crossplay issue, make sure your friend has updated to the latest version

[vast pilot]

Ooo okay thank yoouuu

[cloud igloo]

does anyone know whats wrong here were super confused about it

[waxen aspen]

Its an iap gifting bug, that should be fixed in the latest ver

[vocal flame]

Iap gifting has been bugged for a while, but thankfully an upcoming hotfix that is right here right now should fix this issue!

[fleet pond]

if you still can't...

try to wait for merge then wait and see for them green wax to appear

[fast dune]

~~the hotfix is alr out ~~

[vocal flame]

WHAT

[cloud igloo]

thank you very much

[winter canyon]

WHY I CAN'T JOIN MY FRIEND Y'ALL, THEIR SERVER IS NOT EVEN FULL

[fleet pond]

try to update sky or ur friend is not updated

[vocal flame]

Make sure you’ve both updated Sky, a new hotfix came out today!

[winter canyon]

Hhhhhhh thank you

[proven silo]

Try to join from another constellation, and tell your friend to fly around in that area a bit. If nothing works, you can both try restarting the game. Good luck!

[winter canyon]

Already try that for a few times, turns out there's update😮‍💨😮‍💨

[jagged imp]

wait i can't buy tickets with AC candles? 😐

[fast dune]

the option is at the boat shop

[jagged imp]

Why is the location changing for each new event lol

[fast dune]

mischief is quite a big event so maybe they couldnt keep everything in one spot we dont know for sure though

[ancient anchor]

Hello Does anyone know what to do in the second part of the Moomin event, where you're a butterfly facing another butterfly? I'm stuck. 💔

[vocal flame]

I think when you’re a butterfly you just explore the area, there isn’t really an objective The next part of the Moomin questline isn’t for a while

[eternal fable]

how much is the cape?

[fast dune]

65 candles

[vocal flame]

65 candles

[eternal fable]

do you know how much the locked items are? I know I don’t have enough yet 😖

[vocal flame]

It’s all here!

Pleaful Parent Price Chart by Clement
#seasons-events-chat message

[eternal fable]

tyy!

[obsidian scroll]

hey everyone, am I the only one who cant join my friends, whenver i try to i dont find them in the location after tp-ing to, i tried multiple times but it doesnt work, even reloaded my game and its still the same issue?

[vocal flame]

New update today, make sure you’ve all updated!

[obsidian scroll]

ah okey thank you!!

[eternal fable]

what is the blue person?

[fleet pond]

a spirit you missed

[eternal fable]

ohh

[pine marsh]

Hi, is there a chance that you will get banned if you want to give a gift to a person from their account? I live in another country but I want to know if there is a chance of not getting banned

My friend wants the cube from pc, i can gift she the cube

[fast dune]

Giving access to your account to someone else is both a bad idea and agains TOS (can cause all sorts of issues with iaps) so best option is to use the ingame gifting feature

[south jacinth]

LITERALLY HAPPENING TO US RN TOO

[pine marsh]

And if it's Linked to steam, I think my friend doesn't have a steam account

Mi friend plays on nintendo switch

[pine marsh]

My*

[fast dune]

again, giving access info of your account to someone else is a bad idea. Also dont link your steam to their account, im pretty sure steam cant be unlinked

[bronze remnant]

I haven’t spent any of the Mischief event currency, where do I go to find where to spend it?

[fast dune]

aviary shop

[pine marsh]

It can be unlinked

[ancient anchor]

Thank you! I think I realized a bit too late

[waxen aspen]

Make sure that you and your friends are updated to the latest hotfix version (27.1)

The reason it being that 27.0 and 27.1 aren't able to crossplay because the hotfix fixes the IAP gifting issue and both players have to be on the same version in order for it to work properly

[vast forge]

Where do I report a bug

[fast dune]

#report-a-live-bug

[subtle garnet]

could somebody tell me how i can turn into a crab in the event area
i havent been able to figure it out

[vocal flame]

How to get to the Cursed Cat🐈‍⬛ and Cursed Crab in Mischief 2024 by Rai
#questions-and-help message

[subtle garnet]

yippee!! thank you 💕

[obsidian scroll]

u play on pc?

[eager cave]

Where do you buy tickets for the event???

[hallow echo]

Boat shop

[eager cave]

Thank you

[south jacinth]

yes

[south jacinth]

yes, told them to update the game so we are good. thank uuu

[waxen aspen]

Yayyy np!!

[cobalt dagger]

Does anyone know how to unlink a Nintendo account from sky ? I linked it to an account that i do not want

[abstract cairn]

Anyone else having login issues…? I’m on iOS and just updated

[nova lynx]

They just did a patch update, but that probably also caused more problems

[dense oracle]

The nest kick me out cuz I have a bass that causes the crash in my nest and idk how to fix that but to wait :”)

[waxen aspen]

There's a hotfix for that just now (update it now too)

[dense oracle]

TY

[cursive lantern]

You should be able to unlink it on mobile under settings -> account -> link methods.

[dense oracle]

Just realized the game fixed it 2 hours ago, i was asleep

[cobalt dagger]

okay let me try

[swift rune]

Is there a known issue rn when it comes to teleporting?

A few of us are trying to teleport and for some players it's ok, but for others we get teleported to a REALM, but not to the server with the player in it

[vocal flame]

New update today! Make sure you’ve all updated your game!

[vocal flame]

Did you purchase an iap on switch? That’ll prevent you from unlinking a Nintendo account

[cobalt dagger]

ooh

yeah i have

[vocal flame]

Yeah unfortunately that means it’s permanently linked, I’m sorry

[cobalt dagger]

okay it’s fine thank you

[jovial karma]

Hello, all. New player. Is there a pinned post somewhere that explains the rudimentary basics about menus? I keep seeing a battery flash on the upper left side of my screen (PC). I click the LB on my controller, and then there are three other things that pop up, and I can't get to any of them, no matter what button I hit. One looks like Mooman, one's a heart, one is, I think, a ticket. There is also a red dot by my cape icon at the top of the screen, and I haven't figure out how to get to that. Thanks in advance. All of the guides I checked on Steam were way more advanced than I need, and I didn't find anything here.

[spiral island]

I need help with a emote. It’s like the waving emote a lot of people use it to say goodbye. It has sparkles and bell sounds. What emote is that?

[vocal flame]

Is it a big wave done with both hands and sparkles? If so I believe that’s wave but at level 6!

[dense oracle]

We get 5 tickets a day right?

[spiral island]

Yes! It is that! Lol that’s just the wave leveled up? 🥹 I thought I was about to go searching!

[random cliff]

hello wave at level 6 find it in prairie constellation i think

[vocal flame]

I’m not super familiar with PC controls unfortunately, but you’ll probably have better luck in #pc-questions ! If no one responds for a while, ping me and I’ll see if I can get help from some other helpers

[small coyote]

i think that what you are referring to as the battery is a candle? candles are the basic currency of sky. the one with a moomin on it are specifically designated for the season of moomin. hearts are another currency! and tickets are currency specific to events (the ongoing one being days of mischief)

i believe you can access the cape/expression/etc menu by hitting the key e on your keyboard?

[upbeat galleon]

how do i do the make an aquaintence daily

[vocal flame]

Just light someone with your candle, easy as that!

[humble nexus]

I think my ocarina is broken. It only plays some low notes and the rest don't make noise

[soft tiger]

hii, mischief question, are we not able to buy tickets with candles anymore?

[vocal flame]

Ocarina (and a few other instruments) are bugged to where they miss some notes unfortunately

[compact patrol]

The icons on the top left show the amount of currency you have 🫶 the one that looks like a battery is your amount of candles. Hearts is another currency and the Moomin candles are seasonal candles! You can obtain more season candles by completing Daily Quests
The tickets can be obtained through the current Days of Mischief event! (Keep in mind these tickets will disappear after the event ends Nov. 4th I believe)

And as for the cape icon with the red dot, if you click on it you may have unlocked a new emote and it's indicating for you to try it out I hope this helps

[vocal flame]

You can in the spell boat!

[humble nexus]

Nooo, well do you know if the ts guitar is working?

[vocal flame]

Sounded ok the last time I tried it!

[humble nexus]

Cool! I'll use one of my other instruments till it gets fixed

[marsh scroll]

Hi! Can anyone please tell me which spirits I can use for the high five a friend daily? I have very few friends and I think they all stopped playing :s_bow:

[edgy pagoda]

Performance Guide is my go-to

[river nest]

hiii !! im currently having this problem with the days of mischief events in app purchases where for some reasons some of the ones that i do not own are not visible in the gift shop. i do not own the bat cape, however when i go to the gift shop area where i can by it, its not present. ive been shown by friends that this location was where to find it but,, but its not there. at first we thought i just bought it without remembering or something but yeahh i dont have it. when i equip it, it's just the try on mode that lets me view it but not actually wear it. my game is up to date so im not really sure how to fix it. please help i really want the bat cape

[marsh scroll]

Thank you

[vocal flame]

Performance and assembly guides are two easy ones!

[marsh scroll]

[vocal flame]

Just double checking, you installed today’s update right? An update came out a few hours ago

[spice dove]

hiee! I recently got the pack for the new season to share with 2 friends to suprise my kne, but I don't have another for the second gift pass,
I was wondering if anyone would like it? (I'm abt to do eden run so quick quick!)

[compact patrol]

Have you checked with the spirit to the left with the curly hair? She also sells IAPs

[river nest]

yes, just updated it

[slender lake]

hello does anyone have the same issue as me. I bought 2 season pass to give to my friends but I cannot give it to them because it says you need to be friends for atleast 3 days and so we waited for 3 days after that i still cannot give it to them.

[vocal flame]

#promote-your-sky-content is the place to share stuff like this! That’s very generous!

[river nest]

yeahh, i checked that location as well as all the stores

[spice dove]

OH SORRY !!!

[vocal flame]

Update your game, a fix for this was just posted!

[vocal flame]

No need to apologize!

[slender lake]

thankk youu!!

[inner fern]

No. Keep trying the spells.

[vocal flame]

Could you try restarting your game? That seems like a pretty huge bug

[river nest]

ive tried restarting but it didnt seem to help 😓

[vocal flame]

That’s very strange… do they show up when you open the shop from your settings menu?

[river nest]

no,, and not any other store either

[inner fern]

No, that sounds terrible. Did you log out before finishing Eden?

[vocal flame]

That’s really weird! Let me pass on your question to other helpers to see if they’ve seen anything like this! In the meantime, I’d highly suggest #report-a-live-bug

[lunar venture]

My love is trying to gift me the season pass but for some reason cannot find the option to do so? He plays on ps4 and i play on ios. Is there something else we have to do??

[river nest]

alright, thank you!

[inner fern]

All of you? No idea. There is a mask in Valley.

[nova lynx]

Scroll left.

[lunar venture]

Oh i sent the wrong image, wasnt on the left either

[inner fern]

Really!? That’s awesome!

[vocal flame]

It’s an option in your friendship tree, not the store. Should be above the hand icon iirc!

[hexed plume]

Gifting a pass is possible through the friendship menu, if your love has the gift pass.

If your love doesn't, then he needs to buy one but it is possible to buy a gift pass only if your love also has an active pass for the season

[lunar venture]

that's what he was looking at. He was on my friend tree

[vocal flame]

Does he have the pass yet?

[lunar venture]

He does

[vocal flame]

!webstore Maybe he can try purchasing it from the webstore?

[hexed plume]

Did you both update the game with the new hotfix?

[vocal flame]

!webshop

[sturdy glacier]

https://webshop.thatskygame.com

[lunar venture]

OH like he own it? Yes. Does he have an extra bought? I dont think so

[lunar venture]

Yes, both updated

[cursive lantern]

Do you own the other items in that menu? Is there anything else you don't own that doesn't show in the shop?
Could you screenshot the lower section of your cape closet if you don't mind?

[hexed plume]

I checked this, he's at the wrong menu. He needs to buy a gift pass for himself, which will be possible to be gifted with the palm of the hand icon in friendship menu, not purchased through the gift IAP button

[river nest]

there are items i dont currently own that are visible in that specific shop, which is the pumpkin head, but the rest of capes i currently own

[keen berry]

Any place I can check for server updates? (would be nice if there was a server status service so I know when things are working again)

[winter rock]

#news and #known-issues

[lunar venture]

Yeah that was it
He said it "disappeared" and then i just asked them to take a pic... and it's there

[prime hamlet]

Is anyone else having connection issues? My game keeps popping up "server issues"

[keen berry]

yes

[river nest]

update your game

[prime hamlet]

It's already updated though

[shadow axle]

It's okay, often people are mislead on how to buy the gift pass. I was too at first

[upbeat galleon]

is there a bug in the secret area place in vault? i got a few of the spirit's things done, but he just vanishes

[vocal flame]

This server would be burning down if we had global server issues But I’ll log in quickly to check

[keen berry]

A couple bug reports were filed earlier today about connecting to people across devices so it could be related to that

As that would the issue I'm having

Getting "server issues" though sounds different

[vocal flame]

If you can’t teleport to your friends and vice versa, make sure you all updated your game! A new update came out today and playing on different versions can cause that issue

[keen berry]

Oh I wonder if THEY haven't updated

[prime hamlet]

This is what shows up

[cursive lantern]

Just to be extra sure, did you try equipping the bat cape? I know it looks greyed out, but it looks that way of you own it as well.

[keen berry]

I'll check that

[river nest]

yeah, and it just shows up as a preview, it doesnt actually allow me to equip it

[winter rock]

Office spirits are not meant to give you anything, just to show a small moment of each dev around the place

[vocal flame]

Game is ok on my end y’all! Please double check your internet!

[shadow axle]

(I'm pretty sure the bat cape shows up more black in the closet if you own it, but that's worth a check)

[winter rock]

It becomes a darker grey and they tried it on the second screenshot, not owned

[hexed plume]

If you can't login to the game now ,it's your connection.

[cursive lantern]

Have you tried hitting restore purchase, and checking both the closet and the shop menu again?

[indigo shadow]

am I allowed to ask questions about OOB things here?

[keen berry]

I can login, can't teleport to my friend and they can't teleport to me. Currently trying out something someone suggested though.

[cursive lantern]

Oh i didn't realize it was in the second screenshot
Also i may be grey/black colorblind

[river nest]

after hitting restore purchase, it didnt come up as anything 😓 i never bought it though so itd be silly if it did tho lol

[indigo shadow]

try checking for updates. sky just updated earlier today

[vocal flame]

Make sure you both updated the game!

[river nest]

no worries lol

[vocal flame]

Performance and Assembly guides are quick ones!

[neon vault]

I just updated the game and I get an error every time I try to take the daily assignments. I'm completely unable to play at the moment.

[cursive lantern]

!webshop okay what about checking the webshop

[sturdy glacier]

https://webshop.thatskygame.com

[river nest]

let me take a look

[keen berry]

Yes that would be the thing I'm having them try. I've already updated. Getting them to check for updates

[keen berry]

Yup I'm already having them check for updates per your suggestion

[indigo shadow]

on the oob above the aviary clothing shop, I found this thing full of yarn- is it anywhere else in the game? I NEED it for my nest-

[small salmon]

are anti-krill spells being given out this year? Can’t find crab

[keen berry]

This worked! Thanks!

[vocal flame]

Krill repellent spell at discount price guide by Tib
#seasons-events-chat message

also sold at the spell shops for a higher price

[neon vault]

I think the errors are related to consoles. I play on switch and can only stay in the game for about 5 seconds before it throws errors.

[random bolt]

i've seen it before in Days of Feast, when the red scarf waas introduced- Granny / Belonging Guide knitted it! but unfortunatly it isnt a prop, soooo #live-feedback !

[vocal flame]

I play on switch and didn’t get an error

[shadow axle]

This looks like Granny's knitting basket in Days of Feast, not a prop though

[random bolt]

I'm currently decorating my nest on switch, no errors on my end

[river nest]

shows everything but the bat cape 😭 so weird because im 100% confident i currently dont have and have never owned it, and i remember having the option to buy it last year so idk why it doesnt show up now

[cursive lantern]

!support
Dang, i think only support can help you now. 🍀

[sturdy glacier]

Contact Player Support in-game: Tap the cog menu (top-right corner) → Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated!

[neon vault]

I've been trying to play for 15 minutes but keep getting errors after the update. 😢

[shadow axle]

Have you tried restarting your Console?

[neon vault]

yes. I also checked for corrupted data.

[river nest]

i'll fill out a ticket, thanks for all your guys' help

[opal hazel]

is anyone also having problems to join their friends?

[reef edge]

Can someone tell me why i cant go to a friend? Knowing we are both home, im trying to restart the game but still doesnt work

I wanna do the daily 🥲

[coral crest]

will ascetic monkey return by any chance? 😭

[limpid mason]

im trying to join my friend but everytime i do, they aren't appearing on my screen. the same happens when she joins me. what do i do?

[reef edge]

Is it a bug?

[limpid mason]

it might be? maybe its because of the new ts

[opal hazel]

it happens even if you enter 1 of the realms

[limpid mason]

agreed

[reef edge]

Oh boy 🥲

[limpid mason]

what do i doooo 😭

[reef edge]

I dont want to spend candles to get one

[opal hazel]

is there a way around this bug

[vocal flame]

Did you all update your game? New update came out

[opal hazel]

i use steam

[reef edge]

🤔

[limpid mason]

i use steam

[vocal flame]

It’s caused if you’re on different versions of the game! Make sure to update!

[reef edge]

But when is an update issue a message appears

[limpid mason]

the ts is here, season is here, days of mischief is here for me

[solemn lily]

Everyone has updated
And everyone is having the same problem, including me and my gf

[reef edge]

Its different

[opal hazel]

we're both updated

[limpid mason]

this is bad 😨

i think this might be because of the ts

[vocal flame]

Oh I see, I apologize

[solemn lily]

I don't think it's the ts
The game was updated therefore new chance for bugs to arrive

[vocal flame]

People didn’t have this issue several hours ago when the ts was here, so I think it’s likely tied to the new update that came out about an hour ago

[limpid mason]

crap

[vocal flame]

Apologies, you updated it today manually?

[limpid mason]

what now?

[elder path]

Is everyone having the issue on ios/ android??

[opal hazel]

no but see, my game automatically updates

[reef edge]

:") why the updates breaks the game even more

[limpid mason]

i think everyone is having issues rn

[vocal flame]

Check for a manual update real quick then!

[elder path]

i can still join my bf bc we both play PC but my friend who’s having the issue is on IOS

[vocal flame]

Everyone having issues on Steam, please follow those directions!

[opal hazel]

my bf uses ipad and he's also having it

[limpid mason]

im up to date

[vocal flame]

Did your bf manually update the game? They have to open the App Store and go to the game there to update it

[cursive lantern]

Sometimes steam doesn't automatically. Please make sure it says 0.27.1 on the start screen to be sure.

[opal hazel]

yeah, we're beside each other. i checked it

[cursive lantern]

It very well could be a bug, but good to double check

[vocal flame]

And your version for both of you says 0.27.1?