#ddb-support

1 messages · Page 38 of 1

crude dew
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So, I just pre-ordered my bundles of all 3 books, and I just want to check. At what point would I be getting the pre-order bonuses?

dire blade
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Most of them don't have launch dates yet, but you should at least have the character sheet preorder bonuses now.

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I assume future launches of each individual piece will be announced on DNDB's blog.

crude dew
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I'm not seeing the character sheet bonuses yet. I'll check again tomorrow.

dire blade
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You might need to sync your entitlements on your account page.

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They're showing for me.

crude dew
dire blade
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  • Go to Main DNDB Page
  • Top right of screen, hover over your name, select Account
  • In list of tabs, select Licenses
  • At the top is a section that says "Account Entitlements." If things are out of sync, there's a button there to sync things, otherwise it says "Your entitlements are in Sync!"
    Because of volume management, these things do not happen automatically but are instead queued.
random scroll
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Hello, I come back from long time stop on the Beyond website, are the Bundle no more for sell (Legenrady Bundle etc...), the one with all Adventure or one with all book etc..

modest pelican
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Bundles have been discontinued as a purchasing option

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If you have previously purchased a bundle, the associated discount will still be applied

random scroll
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Ok it's the little "Bundle Save" tag when making purchase?

modest pelican
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No, that's for purchasing the digital and physical versions together; the digital version will be discounted down to $10 when you do that

random scroll
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Ok thanks for the info

fallen oxide
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How do I get discounts for owned content (ie I have subclass, spells etc but now want to purchase the full book)?

edgy oriole
loud sedgeBOT
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If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
uneven lantern
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They haven’t yet said when the DMG/MM bonuses or the bundle-specific bonuses will be available.

modest pelican
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This channel is for getting support with D&D Beyond site, tools, and services
I'm afraid sale precognition is not included in the scope of that support

cunning cedar
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Is there any way to show retainers from MCDM's flee mortals on the dnd beyond character sheet?

uneven lantern
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You could create your specific retainer as a homebrew monster and add it under Extras.

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But there’s no built-in support specific to retainers.

crude dew
dire blade
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Did you get a receipt via email for the purchase? Can you confirm that you were actually charged?

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If you were actually charged and you have a receipt, you should contact customer support.

uneven lantern
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If it’s the latter, you should have received an email at the time of purchase containing a redemption code.

crude dew
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I'm not seeing any codes though.

modest pelican
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Check your spam folder,

crude dew
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No luck.

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Nevermind. I just reread the purchase details, and found what I was missing. Got the dice and sheet stuff now.

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Even though I couldn't buy the triple book bundle, I do hope that buying all 3 in the same transaction qualifies me for the artbook and digital mini.

warm ice
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I recently bought the curse of strahd from the market place and I am missing the entire chapter 1 maps for some reason (digital version)

modest pelican
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The bundle exclusive pre-order bonus applies to any of the six available bundles

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@crude dew I have no idea what a jitf file is

modest pelican
crude dew
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Sorry. Fixing it now.

modest pelican
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You don't need to post a screenshot

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It's know that the copy regarding the bonuses is confusing right now

crude dew
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Here was my main piece of info I was using.

modest pelican
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Yeah, that middle column isn't 100% clear

crude dew
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Ok. I think I got it now.

turbid hamlet
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Did DDB stop using paypal?

fair lodge
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I am looking to get the players guide so I can get access to more stuff in the character creator. If I preorder the 2024 players guide, will I get access to the character creator stuff or do I have to get the old one?

modest pelican
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If you pre order the 2024 players handbook, when it releases you'll get access to the options it contains

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You won't get access to the 2014 PHB options

fair lodge
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Got it, thanks!

rapid tiger
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So I signed up for Project Sigil for this Fall. I was wondering if there were plans to have a specific DDB area here for any kind of communications between testers?

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Or is it mostly going to be handled on the DDB forums?

modest pelican
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No plans have been announced

graceful belfry
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How long does it take to change a nickname?

gaunt bloom
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Usually no more than a day. I normally check them once a day if I'm not on vacation.

lucid juniper
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Is there a timeline or an announcement post for when 2024 content will be live in the DDB character builder and what content (if any) will be automatically pushed to characters?
Will there be content that is automatically pushed to characters that don’t have access to the 2024 PHB?

edgy oriole
lucid juniper
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How about character builder support? Will people that are still looking to play by 2014 rules be forced at any point to use 2024 rules in the builder (for example, I’m seeing lots of (2014) tags on certain features, but not for spells.

edgy oriole
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The 2014 rules will continue to be supported - it's still 5th edition.

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But no announcements have been made on how the new 2024 materials and 2014 materials will work in the tools yet.

lucid juniper
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Thank you. I hope this announcement is made soon so people in active campaigns can plan accordingly and not have disruptions due to surprise changes.

modest pelican
lucid juniper
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More worried about surprise updates for those who may not want to use the new rules yet, especially when the basic rules and the SRD are eventually updated. Please do not assume my intentions and please respect my ping preferences in the future.

wind plover
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Hai hai Im new here but I need help, idk how to delete bookmarks and it's literally covering all my bookmarks. I can't find my saved ones for our campaign.

uneven lantern
modest pelican
rare aurora
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Question: On the D&D Beyond page, it says on the page for the 2024 Player's Handbook that "The Digital edition is only $10 when you choose Digital + Physical." But when I select the Digital + Physical option, it jumps from $49.99 to $79.98. That's not a $10 jump, but $30...

rare aurora
bitter dawn
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Hi folks, one question: since some content is being revised in the 2024 PHB, players who have access to old versions on D&D Beyond now will have to buy the 2024 PHB to see the new version?
Example: will I have to buy the 2024 PHB to see the new Counterspell spell, or will I be able to see the new version without buying the book since I already can see the old version of it?

modest pelican
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It's a new book and so you will need to buy the book to gain access to it's options; the same as any other book previously

bitter dawn
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Thank you. Do we know how Avrae is going to handle it?
If I type !cast counterspell will it draw it from whatever option I have on my sheet?

modest pelican
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Nothing has been announced regarding any specifc integrations of the 2024 Player's Handbook

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However, it is likely it will somehow resemble how legacy vs non-legacy options are handled

turbid hamlet
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Does anyone know if DDB stopped using paypal? I got an email saying my payment for my subscrtion is on hold. WHen I click on the link it takes e to a page to cancel my sunscriton. Looking around the site I don't see a way to update my subscription with paypal?

modest pelican
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D&D Beyond has not officially stopped using Paypal. if there's an issue with your paypal payments, you'll need to contact Customer Support

loud sedgeBOT
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If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
turbid hamlet
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I did, days ago. I guess I'll just wait and hope someone contacts me before my game.

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Thanks for the post.

mortal crater
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So what is going on with all the 504 gateways recently the site has barely been working, Is there a large amount of maintence going on or whats the deal?

modest pelican
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Can you be more specific? What part of the site are you trying to access?

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A 504 error indicates a gateway timeout which can occur both user and client side

mortal crater
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Any section, ive looked thought my end and my end is fine beyond is the only site with the issue

modest pelican
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Well I've just accessed the homepage, various listings, and various compendiums with no issue. So that would point to a client or localised issue rather than server side

mortal crater
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Hm weird cause i am not the only person i have seen saying this. Ill just wait it out

modest pelican
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That would point to possibly a local node issue

topaz mirage
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Do we know if people who are Master Tier subbed to DDB and have early access to the books will be able to turn on content sharing for those books before the full (later) release date?

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To be clear: I'm specifically looking for a Yes/No answer from either a moderator or someone who works in the customer support side of DNDBEYOND.

modest pelican
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No

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(it is not known)

topaz mirage
modest pelican
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Nothing has been announced about any specifics to do with the D&D Beyond implementation of the 2024 Player's Handbook.

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I am not saying it won't be shareable, just that I do not have any information regarding sharing

grim finch
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Hi! One of my players equipped and attuned to the boomerang shield, but noticed it doesn't show the shield's ranged attack in their attack options or even under "Other Actions". Is this a bug? I figure we can use a custom action to make up for it right now, but I can't seem to get the attack action to show up in my sheets either.

dire blade
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Magic items cannot currently affect actions like Feats can on DNDBeyond. As you noted, you can add a Custom Action on the character's sheet to create the action for yourself, however.

crisp nova
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Quick question: Is there any way to add the maximum hp feture that dragon sorcerer has

cobalt turtle
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create a homebrew copy of the berserker axe and look at how it's done there, then add it to an item in the homebrew menu

lapis geyser
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if you mean draconic resilience, it should be adding automagically

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unless you mean add it without adding the class

crisp nova
cobalt turtle
lapis geyser
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give it a class feature, give that class feature a modifier: type is bonus, subtype is hit points per level, then the amount per level in fixed value

stark furnace
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i've been willing to buy some digital books from the beyond marketplace but i mostly get an error (see annex).

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when i go to my account to review everyting i see that my adress is missing. but i can not complete my adress because Belgium is not in the list of country's.

edgy oriole
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Are you buying only digital books? If buying the physical + digital books bundle you’ll need to use the Wizards of the Coast store for your region

stark furnace
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yes only digital

edgy oriole
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Huh. Okay in that case please open a customer support ticket

loud sedgeBOT
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If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
lilac trout
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Does anyone get this problem? every time I try to view campaigns on my phone, it just infinitely loads.

crisp nova
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Okay, how do you add spells to a homebrew subclass

uneven lantern
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If it follows an established pattern for that class (like a cleric's Domain Spells), you can simply add it by name under Basic Information in a field called Additional Specific Spells.

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Otherwise, you can add them using the Spells or Additional Spell List section inside a subclass feature.

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Using Spells actually gives them the spell. Using Additional Spell List simply adds the spell to their spell list, making it available for them to choose as one of their normal spells.

crisp nova
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Thanks

crisp nova
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So, any idea on how I could get this feture to work?

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Starting at 3rd level, you gain the ability to channel the radiant magic of the celestial realms to heal your allies. As a bonus action, you can spend 2 sorcery points to restore a number of hit points equal to 2d8 + your Charisma modifier to a creature you can see within 30 feet of you.

Additionally, whenever you cast a spell that restores hit points, you can add your Charisma modifier to the amount of hit points restored.

You can use this feature a number of times equal to your proficiency modifier. You regain all expended uses when you finish a long rest.

craggy escarp
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Are staff aware of broken dndbeyond features for mobile devices?

Example: when you click spell lookups by class the purple advance filter apply settings button disappears. It works under “all spells”.

Several other sub pages loss the purple button i forget the other ones observed.

modest pelican
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The team is aware, yes

uneven lantern
# crisp nova Starting at 3rd level, you gain the ability to channel the radiant magic of the ...
  1. Inside your class feature, there's an Actions section that can be used to set up the bonus action.
  2. I'd recommend making a homebrew copy of Life Domain to see how they set that up. I think it's a Modifier with:
  • Type: Bonus
  • Subtype: Spell Group - Healing
  • Ability: Charisma
  1. When you set up the Action in step 1, make sure to select a Reset Type. Then after you save it, you should see a Limited Use section at the bottom.
crisp nova
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Is there a way to make a version of rage?

dire blade
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Rage is just a bunch of text attached to a use-limited feature. You can do that with a class feature or feat fairly easily!

lilac dirge
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Which books are exactly "noncore dnd content"?

uneven lantern
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Those are mostly charity releases.

solemn summit
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So i bought the new PHB, DMG and MM bundle for 2024 both Digitala nd Physical, and i have their digital codes, should i be applying them in DND Beyond now or wait for release, - i applied the PHB one - and there was an error? Not sure if i obtained access for future once released.

uneven lantern
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You should be able to redeem them already. How long ago did you get that error?

solemn summit
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Thanks i see it - i claimed the DMG - not the PHB - and gave an error at the time, ill see if i can claim the other two with no issue and report back.
But originally got that weird error around start of July 2nd or 3rd when i tried to redeem.

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Thanks all sorted.

uneven lantern
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Yeah, there was an earlier issue where codes would display an error but still redeem successfully. That issue has already been fixed.

wispy horizon
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My store has a campaign they use to share books with people who are playing but there was a recent update to d&d beyond and it's only showing me PHB, DMG, EE, and basic rules for sources

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Is that a new thing or am I doing something wrong?

edgy oriole
# wispy horizon My store has a campaign they use to share books with people who are playing but ...

Someone in the camapign must have an active Master Tier subscription and have content sharing enabled in the campaign. Then whatever books folks have access to can be shared in that campaign.
Additionally you should make a character inside that campaign to access all the shared material.
If you make a character outside of that campaign, you will be limited to only books you personally have access to.

wispy horizon
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ah ok it worked before, maybe their sub expired or something

ebon mist
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can anyone explain to me why i keep getting disadvantage on stealth for medium and heavy armor, even tho im proficient in all of them

modest pelican
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Can you provide a link to the character sheet?

ebon mist
modest pelican
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Because proficiency doesn't override the Stealth pentalty

ebon mist
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can u explain more on it

modest pelican
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Armor Proficiency. Anyone can put on a suit of armor or strap a shield to an arm. Only those proficient in the armor's use know how to wear it effectively, however. Your class gives you proficiency with certain types of armor. If you wear armor that you lack proficiency with, you have disadvantage on any ability check, saving throw, or attack roll that involves Strength or Dexterity, and you can't cast spells.

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The rules explain it ☝️

inner depot
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Will the 2024 character creator be available on Sept 3rd for the early release? I currently have the physical 2024 PHB but there are no 2024 character sheets.

modest pelican
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Nothing has been announced regarding specifics

inner depot
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Got it. Thanks.

inner kettle
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When was the sage advice compendium last updated? It doesn't list a date like they used to do on the WotC site. Has WotC just been releasing errata without telling people or have they just stopped doing errata?

modest pelican
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This channel is for getting support with using D&D Beyond. We can't provide information outside that I'm afraid

uneven lantern
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The SAC on D&D Beyond has never had a compiled list of errata releases.

inner kettle
inner kettle
uneven lantern
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The last published update for the SAC was in December 2021.

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Just to clarify, though, the SAC is not errata itself.

modest pelican
fading bramble
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Trying to log into a new phone, can't seem to sign in with gmail

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My account is already set up as far as I know so not sure why it's popping up. Either that or I am being a huge doofus

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Like when I try logging in when I go to Open Settings, it says the account is already on my phone.

dire blade
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I had to create and link a Wizard's account to solve this issue myself.

fading bramble
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I do have a Wizards Acc, but it doesn't have any of my stuff

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Same email too

dire blade
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Hrm, you might have to reach out to Support to get them combined or something.

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Oh, another possibility--

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Delete the entire app and all data and then fully reinstall.

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I've had this help in particular with DNDB's app issues on update.

fading bramble
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When in doubt, kill it then ressurect~! I'll be back to say if anything changed

dense viper
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If that doesnt work

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?tag ddb support

loud sedgeBOT
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D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

fading bramble
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Still the same problem, might have to do customer support yeah, thanks guys

umbral anvil
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how would i change the range of an item, ie make a spear have a longer thrown range ?

snow sandal
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I'm not sure if goes here or in another thread (apologies in advance). How will D&DB handle the new material after the official release of the 2024 books?

modest pelican
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Nothing specific has been announced yet

heavy nest
umbral anvil
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ive been advocating for this for years, ddb rly oughta let us create our own weapon types

edgy oriole
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It's a known desire - devs are aware of it

umbral anvil
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homebrewing class features is another thing i wish were possible but you can only do so much

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like hb eldritch invocations or channel divinity

cobalt turtle
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homebrew pact boons PLEASE 🙏

umbral anvil
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also so i can dump the new sorcerer features in the old class progressions

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"smth smth retrocompatible"

hexed tulip
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Hello! I'm having trouble with DDB on my computer, the dice is rolling very slowly and I've cleared my cookies and updated my game drivers. I don't know what else to try?

dire blade
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You can disable digital dice rolling on your character sheet.

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Manage > Character Settings > Dice Rolling

hexed tulip
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Oh that's neat, but I like seeing the dice bounce around

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I got it! I found a thread on a DDB forum, thank you Dusk!

little plume
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i used to be subscribed and i added homebrew collection stuff like custom races

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no longer subscribed, cant delete said homebrew because im not subscribed

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i wanna delete it, not make new ones or add new ones

hearty salmon
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Something seems to have gone horribly wrong in the backend:
character sheets and homebrew creation are code 500ing

modest pelican
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I believe it's the regular server maintainence window

remote oar
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I was going to purchcase a thing from a book on DNDBeyond, but it seems that I cannot buy individual items anymore, only the full book, am I just being a bit of a dummy and can't find it, or has that been changed recently?

edgy oriole
cerulean sundial
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This has probably been asked before, but will the pre-order bundle for all three physical + digital books (including the pre-order bonuses) ever become available on the partner site for those of us outside of the US? That's the bundle I want, but I live in Canada and have been waiting for that bundle to appear on the partner site.

modest pelican
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If you order any bundle (a bundle being two or more products as a single listing) you will get

  1. The pre-order bonuses specific to the products in that bundle
  2. The exclusive pre-order bonuses for ordering a bundle (digital art book, digital mini, golden anniversary dice)
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For example

  • You pre-order the digital + physical Player's Handbook bundle. You will get the PHB pre-order bonuses and the exclusive pre-order bonuses
cerulean sundial
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Oh, great! The additional exclusive items (listed in your #2 item) are not mentioned on the partner site, so I thought they were exclusive to US customers.

modest pelican
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Getting that copy updated is still something that's in flight I'm afraid

cerulean sundial
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Noted, thank you for the clarification.

wheat current
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If I buy the 2024 physical and digital bundle, do the physical books ship individually on release?

uneven lantern
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Yes

wheat current
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thank you!

drowsy grove
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Party member is having trouble looking at the bard page.

uneven lantern
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Yeah, that's a known issue.

drowsy grove
#

Alright, thanks!

tight spoke
#

The encounter builder seems to have a problem right now to display tooltips of talents, senses, spells and conditions? Basically every tooltip… While no problem on the “View Details Page” it seems to be broken in the builder.

uneven lantern
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What kind of problem?

tight spoke
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Tried with 3 different devices now. Does also not matter which creature I use, seems to be a problem at the source.

uneven lantern
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Yeah, I'm seeing the same on mine.

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I'll pass that along for review. Thanks!

tight spoke
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No problem. Lurking on the details page to get the info worked as a temp solution and our session is now finished - good night I guess and hopefully it is fixed tomorrow evening for my other group 😛

rocky vault
#

So ive been having this issue where all the campaigns I'm in arent showing their contents, even though they should be. This is all I'm getting shown and it's getting frustrating

thin needle
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How much do the DDB Hero and Master subscriptions cost in USD? I'm looking on the website and it says $2.17 and $4.58 a month respectively, But I was thinking that they are way too arbitrary numbers to be in USD so I was thinking they must be in my local currency but just want to make sure before purchasing

modest pelican
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D&D Beyond does not do localised currency. Those prices are for the annual subscriptions divided by 12, which is why they say starting at

thin needle
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ahh a shame

modest pelican
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A shame?

thin needle
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yea because I dont have $3.62, I only have $2.17 in my local currency.

modest pelican
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ah, ok

little plume
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Is there any guidance on how the 2014 classes will be supported on DDB after the release of the new PHB?

modest pelican
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Nothing specific has been announced

uneven lantern
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Is the character shown in your screenshot assigned to that campaign?

stiff fractal
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Anyone have any idea what the background allows you to write one spell scroll per day ?

uneven lantern
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I’m not sure. This channel is for getting help with D&D Beyond, though. #dnd-discussion can help with any questions about the game itself.

reef flower
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Is there a way to create new modifier subtypes? For example, if I wanted to create an item that added a modifier specifically to cantrip spells.

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I can see one for cleric cantrip damage but not for any other class

uneven lantern
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There is not.

wispy lily
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With the 2024 new spells out, how will something like Arcane Vigor (spend hit die to heal) work? Unless I'm doing something wrong, I didn't think the DndBeyond character sheets allowed you to spend hit die if you weren't taking a short rest.
Sorry if this has been asked already. I searched but didn't find anything in either ddb channel here or via google. And I didnt see anything about a new dndbeyond sheet/rules for next month (it's only 39 days away!)

uneven lantern
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They haven't really given any details yet.

heavy nest
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I am not sure if this has been reported before, this has been a problem for a while for me. The character sorting does not work on all character names. In my screenshot I am sorting Z to A, but there are a few with acronyms and repeating letters that are not being sorted correctly.

idle arch
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Its sorting by lowercase z-a first, then upper case Z-A after that

turbid hamlet
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Which is correct sorting. Capitals come before lower case, or visa versa if sorting Z-A

green surge
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I'm trying to make a payment through PayPal but it's not working. I've heard it's probably my fault for being Canadian and for that I can only say I'm sorry.

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It says PayPal Payment options are invalid. Please select another payment method. The speculation is that it's because there's no place to put a province in. I'm sure I've used my PayPal account to purchase content from D&D Beyond before.

edgy oriole
loud sedgeBOT
#

If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
craggy escarp
#

On the mobile app make it easier to “return to your character” instead of “return to the campaign or your characters list” when switching between screens.

Example, click the “squares” icon then select skills. If you click the back arrow in the top left corner, it takes you back to the character selection sheet instead of your character sheet. Have it take you back to your character not the “select a character screen”

Upper left corner return arrow. Have it instead take you back to “ability , saves, senses” screen unless you are already on this screen the back arrow from that page should be the only one to take you to character selection.

You currently have to click the red squares and remember to click the right option or cause a delay at your table trying to get back into the campaign and character.

Instead of “back to previous screen” its like “exit completely take you to character selection screen” can be frustrating when its your turn.

Thanks!

sharp finch
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Hey! How do you homebrew a natural armor feature? Something similar to autognome or locathah. Will this set it to 12+DEX or will it just set my AC to 12?

uneven lantern
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It adds 10+DEX automatically.

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So remove the Ability Score, and change Fixed Value to 2.

sharp finch
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And change "set" to "bonus"?

uneven lantern
#

No, keep Set.

sharp finch
#

Wait, so help me figure out the math here. Like I'll do that but I also want to understand why it works. Shouldn't "set" be "this value will override the following feature" while "bonus" is "this value will be added to the folowing feature"?

uneven lantern
#

Does your feature provide its own AC calculation, or does it add a bonus to an existing AC?

#

If it’s the former, you want Set.

#

If it’s the latter, you want Bonus.

#

Autognome and locathah would both use Set.

sharp finch
#

It's the former! And this makes sense, I think.
Well, another question then— if my feature worked like Tortle's flat AC feature, how would I go about implementing it

uneven lantern
#

That uses like three different modifiers. I don’t remember them all off the top of my head.

#

But if you select any existing race as a template when you create a homebrew, it will give you an exact copy.

#

Then you can peek inside and see how it was set up.

sharp finch
#

Also. How do you do Tasha's customized ASIs, languages and proficiencies?

uneven lantern
#

Most races nowadays are just built with that flexibility as the default.

#

But if you want to make it an opt-in thing like the older species, you’d need to add a Racial Feature, set the Feature Type as “Replacement”, and then choose the feature you want it to replace (like your default ASI).

chrome lark
#

Is there a way to sell items inDDB? I purchased some armor that I can’t use. Well I can use it but my unarmored bonus gives me a higher AC

dire blade
#

Each mundane item has a cost visible in the character sheet, and if your DM for your campaign says you can sell it, then you and the DM can work together to decide if you sell it at full price or not. Then you can add the currency you make to your character sheet.

sharp finch
#

Any easy way to add a spell to a character that isn't listen in their class' spell list?

#

Just a freebie spell

dire blade
#

The easiest way is to create a Homebrew feat or magic item that adds it and give it to yourself, which would add any spell you want with no strings attached. It’s not as simple as typing it in directly on the sheet due to the way DNDB works, however.

sharp finch
#

Sorry for so many questions tonight— and if I'm looking to make a feat that adds a spell to whatever my class's spell list is, how do I go about doing that?

#

This should be for a background, but the spell list background thingie did nothing so I thought that turning it into a feat would be better

#

I did this, but these spells dont show up on my sheet

dire blade
#

If you want to add a list of spells to your class's spell list you need to do it with a homebrew subclass. If you want to just add the spells to your sheet, you just add them in a feat here:

sharp finch
#

Is this how stuff like the Strix backgrounds is implemented? I would check it for myself but I never bought Strixhaven, but I do remember them having a "x spells get added to your class list" thing

dire blade
#

Backgrounds have a separate section for adding spells to a spell list. That's also an approach you could take if you wanted.

#

I usually prefer feats or magic items because they're more modular (I can add/remove them as needed), but the backgrounds definitely get the job done.

uneven lantern
#

Yeah, the Additional Spell List section of a homebrew background, subclass, or race will do what you’re looking for.

#

Note also that homebrew edits can sometimes take up to 15 minutes to appear on your character sheet.

#

So if you changed it and checked immediately, you might have had it right and the changes just hadn’t shown up yet.

bronze heron
#

i cant read >.<

uneven lantern
#

If you already bought the three-book digital bundle, you’re already getting the dragon.

bronze heron
#

... i should learn to read

#

ty

cobalt jewel
#

5e conversions of 3.5e are allowed to be public, right?

edgy oriole
reef juniper
#

How do I fix a billing issue?

peak igloo
#

Please do not ping the whole moderator team unless it is an emergency that needs immediate attention such as the server being on fire.

As for the issue at hand, it depends because you have to either contact your bank or open a ticket with D&D Beyonds customer service

sharp finch
#

And any way to make them always prepared like subclass spells? dndLurk

uneven lantern
#

If it’s a homebrew subclass and these are following a standard set of rules for that class, like Domain Spells, there’s a box under Basic Information called “Additional Specific Spells”.

#

You can just put the name there, and you’re done.

#

If these follow rules of their own or if it’s not a subclass, it’s a little more involved.

reef flower
#

When I'm creating a magic item which allows you to cast spells, it won't let add custom spells or some spells I can see in the spell list. Is there any way around this?

modest pelican
#

There is not, you can only add SRD spells to homebrew

#

I should clarify, if you want to publish your homebrew, you can do the following:

  • Integrating spells so they're castable/added to spell lists/etc - SRD only
  • Linking to spells via tooltips - all spells except homebrew
#

You can integrate non-SRD spells (including homebrew I think) and also hyperlink to spells, but you won't be able to publish if you do

reef flower
#

yeah, I don't wish to publish

#

I just want the item to be able to add a spell to the player's character sheet

modest pelican
#

I think you should be able to do that for homebrew spells?

#

I'm not 100% though

reef flower
#

specifically it's flock of familiars

#

but it won't appear in the list of spells I can add to the item

modest pelican
#

Do you own the source or is it being shared with you?

reef flower
#

shared

modest pelican
#

that's the wrinkle

#

You can't use shared content in the homebrew tools

reef flower
#

fair doos

#

thank you

vivid thicket
#

Hiya! I was wondering if there's a way of going to a previous version of an online character sheet. I deleted my backpack with everything in it by accident and I don't know how to get it back

modest pelican
#

There isn't

dawn thicket
#

I'm feeling a bit stupid that I can't figure this out, so sorry for the dumb question. How do I search only in a specific book using the website? On my iPad I can either "Search Everything" or search only within the book I have open. I can't figure out how to do that on my desktop. Is there a way?

modest pelican
#

You can't on the site, that's not currently something offered

dawn thicket
#

Oh, that's alright. I bit relieved actually. I was starting to think I was going crazy. Thanks ^^

modest pelican
#

No worries

patent sun
#

I posted a subclass that had multiple issues I only notice after posting it. Can I delete it somehow?

modest pelican
#

If you've published it, no. You'll have to make a new version using the Create New Version option, fix the errors, and publish that

patent sun
#

well issue is that I used another subclass as basis, and left a lot of its features accidentally in there because I am new to homebrew creation

#

so when actually aplied on a character in character creation it unfortunately shows up many of those features

modest pelican
#

That doesn't change anything; you cannot delete/unpublish published homebrew. You can only publish a revised version

patent sun
#

does revised version get rid of the older version?

modest pelican
#

No, it just becomes the version people see when browsing published homebrew

#

The previous versions will appear in it's version history and anyone who has added the old version will not see any change unless they remove it and add the newer version

dire blade
#

Basically, it’s done this way so folks using the older versions of your Homebrew don’t end up with broken character sheets.

warm bluff
#

For some reason my D&D Beyond is displaying white text and i don't know why

#

Is there a way to fix this

uneven lantern
#

Do you get the same issue in another browser or on another device?

cloud plank
#

So I got one of the early release PHBs at Gen Con. I also saw where you get a free digital mini on ddb for preordering the book bundle. I ordered the 3 digital and 2 physical books. Since I already have the PHB. I’m assuming that means I won’t get the digital mini?

modern mortar
#

I have a quick question. I have tried and tried searching for an answer but I'm getting conflicting things. Is it no longer possible to purchase individual races from the website? I only wanted the drow race and not the entire book. does anyone happen to know?

heavy nest
#

Ala carte purchasing was removed with the new marketplace.

queen fossil
#

im trying to do a sorcerer character on dnd beyond, but i cant find chromatic orb on the 'add spells' list

#

can someone help me with that please?

lone void
queen fossil
#

why do i have to buy it on digital i have the players handbook irl

loud sedgeBOT
#
Accessing Content on D&D Beyond

There are four ways to access content on D&D Beyond that you may have in your physical books

  1. Purchase the full digital book from the marketplace
  2. Purchase a digital/physical bundle from the marketplace
  3. Join a DnDBeyond campaign with someone who already owns the book where content sharing has been enabled
  4. Use the homebrew tools to copy the content from your physical book into D&D Beyond. Note: Do not publish any content copied in this way, it is for personal use only
dire blade
midnight dagger
#

quick question for a barbarian build is there an ability that can help me reduce or be immune to cc let me give u a scenario lets say my team uses entangle can I reduce the effects or be immune to the effects

eternal vigil
#

Like any specific dates

edgy oriole
#

September 17 is the official release date for the 2024 Players Handbook

uneven lantern
slim rivet
#

i pre ordered the digital 2024 players hand book so as a hero tier subscriber will get access the week before it comes out

modest pelican
#

Correct

native vortex
#

My players often complain about getting kicked out of / having to reload DND Beyond when they tab out, but I’ve never had this issue. Why might this be?

edgy oriole
# native vortex My players often complain about getting kicked out of / having to reload DND Bey...

Without knowing more details about what browser they're using, what browser extensions they are running, what their network setup is like, if they are using a 3rd party antivirus, etc. - can't really say.
We do know that:

  • Browser extensions can interfere with DnDbeyond (Beyond20, AboveVTT, AdBlocker, sometimes pass word managers(!), etc.)
  • 3rd party antivirus tools can block/interfere with DnDBeyond functionality
  • Browsers not configured to use best GPU available can have issues (with Maps/dice rolling)
  • Outdated browsers/systems may not work
  • Blocking 3rd party cookies on DnDBeyond can cause issues
  • Somethimes browser cache gets out of sync and needs to be cleared
slim rivet
#

if one of my friends has a master tier sub and i get the 2024 phb early is it shared

edgy oriole
heavy nest
#

Seems like it might be a stretch to get it early if the person buying the book isn't the one that has the master tier in the shared campaign.

edgy oriole
#

Oh wait - to get early access to the book the one preordering the book would need to have an active subscription.
That said, the content from the book would be shared in a DnDBeyond campaign with content sharing enabled.

somber hound
#

i have a question about dnd beyond. does any one know how dnd beyond will operate with the 2014 rules and characters and also with the new 2024 rules and characters created? for example can i create both a 2014 character and a 2024 character if i have access to both books?

lapis geyser
#

no one knows yet

edgy oriole
#

All we know is that DnDBeyond will support both 2014 and 2024 content. How this will exactly work has not been announced.

delicate cloak
#

Can anyone tell me how to remove a player from my campaign? I’ve read a bit here and in the website; is it as simple as deleting their character? Will they still have access to the campaign page?

uneven lantern
#

Removing all their characters will remove them from the campaign.

#

You can also re-generate the invite link to prevent any old links from being used. They’d need the new link to rejoin.

distant folio
#

Hi there! I was wondering why the drow race isn't available?

uneven lantern
#

You’d need the 2014 Player’s Handbook to be able to access it.

#

Or your character would need to be in a campaign where that book is shared.

distant folio
#

Ahhhh tyty

#

I own the physical copy , do I really need to buy it on the app or would there be a way to scan it to unlock?

delicate cloak
uneven lantern
#

Anyone with characters still in the campaign will remain there.

uneven lantern
cyan stone
#

Question. I created a couple of characters. My character page doesn't match my actual character. The stats load into Foundry and In game on Beyond shows fine. Wondering how I update the sheet on my phone. PC shows up fine.

uneven lantern
#

If you go back to your list of characters, does the row for that character show a green checkmark on the right?

cyan stone
#

No. Just the 3 dots.

dire blade
#

Weird. My only thoughts are to reinstall the app and log back in. Possibly it got desynced or its data is corrupted on the device somehow.

fallow cipher
#

I can't load any character sheets

uneven lantern
#

What happens when you try to load a character sheet?

#

Is it any character sheet, or just your own?

#

Do you get the same issue in another browser or on another device?

fallow cipher
#

Any character sheet, it just says "A beholder has appeared and ruined everything"

fallow cipher
#

So nothing has changed, I got a game tomorrow. Does anyone have any clue to what I can do?

uneven lantern
#

Do you get the same issue in another browser or on another device?

fallow cipher
#

same browser and can't do other device

#

also when I go into my characters, it shows a blank page inside dndbeyond

uneven lantern
#

Does "same browser" mean you got the same result in another browser, or that you've only tried the one browser?

#

Trying multiple browsers can help us figure out whether it's an issue with a specific browser, or something more widespread (like your device or your account).

idle arch
#

Is there any chance you just aren’t logged in? It could be that have your character sheets set to private and are trying to access them while not signed in

fallow cipher
#

I'm signed in and it doesn't work for different browsers

#

Okay so I checked with another device and it works now. Thank ya'll for helping, do you know why that one device might not of worked?

uneven lantern
#

Are you using a VPN or some kind of security software like Kaspersky?

fallow cipher
#

Na

uneven lantern
#

Out of curiosity, which browsers did you try?

fallow cipher
#

Chrome and explorer

uneven lantern
#

I'd try it again in Chrome's Incognito mode.

#

If that works, you can try clearing your cache, disabling extensions, etc.

velvet lance
#

Is there a trick to get Beyond20 to work again? It used to connect just fine to Roll20, but over the last couple of months, many PC actions fail to activate. For example, clicking on an attack roll sends the roll to Roll20, but clicking on a saving throw only opens up a window in DDB showing what a saving throw is. Same thing with non-specific strength checks, but an Athletics check still goes to Roll20.

Is there a setting we've messed up, for example?

dire blade
#

Beyond20 is a 3rd party tool and not supported here. You’d have to find that tool’s Discord server and ask there, I’m afraid!

lost osprey
#

Can't find Augury in my list of spells. I know it's "optional" feature but how do I find it? I have PHB in my library.

uneven lantern
#

You're trying to add it to a character? What kind of character?

lost osprey
#

Wizard

idle arch
#

You need to own Tasha's Cauldron of Everything to have access to optional class features and their expanded spell lists

uneven lantern
#

And you need to enable that optional feature for your character.

lost osprey
#

Unlucky

#

ok ty

cyan stone
#

I own several books I've ordered. Can I activate them in beyond?

#

I did not order through beyond.

lapis geyser
#

no

idle arch
#

If you bought physical copies of the books, you cannot get digital copies for free. Only if you bought a digital + phyical bundle

dense viper
dense ice
#

Question - I am a player in one campaign, and a DM of a few others. I want to switch to the new handbook, but the DM of my campaign will not be switching. How will getting the new handbook affect all of my character sheets?

modest pelican
#

Specifics have not been announced, but it's incredibly unlikely there will be any form of automatic switching or converting of characters

#

If you want to update a character from the 2014 to 2024 options, you'll most likely have to simply remake them from scratch

queen fossil
#

Question

lapis geyser
#

answer

queen fossil
#

Some spells in dnd beyond won't show up

#

Chromatic orb mainly, also the metamagic option transmuted spell, which used to be there

dire blade
#

It’s fairly likely that you don’t own the book they’re from and your character isn’t in a campaign where they are shared with you.

queen fossil
#

Welp that sucks

#

I have the handbook irl I don't get why I have to pay 30 dollars for something I don't even need

dire blade
#

The same reason that owning a novel IRL doesn’t immediately entitle you to the audiobook or the Kindle version.

queen fossil
#

It's not that

#

Im saying it's stupid that these options are locked just because I didn't pay an insane amount of money for just a few things that I barely need

lapis geyser
#

if you own the book irl, you do have the option of recreating anything from it using the homebrew tools

queen fossil
#

Ohhhhhh

#

Idk how to do that

dire blade
#

If you Google for “dndbeyond homebrew” you’ll get a lot of hits on the site’s forums with instructions.

queen fossil
#

Ok

lapis geyser
#

just make sure you dont try to publish whatever you make

queen fossil
#

Ok

mint plume
#

Anyone know how to make custom container's like the bag of holding? I used it as a template but changed the rarity and description but now dosen't appear like a bag ofholding in inevtories

uneven lantern
#

Just add a bag of holding to your inventory, then click on it to customize it.

mint plume
#

ok

normal mauve
#

If I bought the players handbook do I get access to 2014 and 2024 or only one?

lapis geyser
#

only the one you buy

uneven lantern
#

What happens when you try to sign in?

normal mauve
lapis geyser
#

where are you seeing that?

violet vortex
#

Yeah, they're distinctly two separate books. One isn't supposed to replace the other.

normal mauve
#

It says we released a new version of the book would you like to update now?

lapis geyser
#

can you take a screenshot? its likely just a regular update to the book, they happen frequently

normal mauve
#

Sure

lapis geyser
#

yeah thats just a regular update, its not changing the version

normal mauve
#

Oh ok lol

desert lily
#

I suppose this question was asked many times before but: If I'd want to get dnd beyond digital version of the new core books and I'm from EU country than I should buy those from the wizard store or I can buy those in other retailers as well?

modest pelican
#

You cannot buy the digital versions from anywhere other than the D&D Beyond marketplace (if you want just the digital version) or dndstore.wizards.com (if you want the digital + physical bundle)

desert lily
#

Thanks for the answer. So it's just as I thought. We had this discussion with friends cos we want to have physical books and the digital version that will work on dndb. So we have to buy it on wizards site.

modest pelican
#

If you want the bundle

#

You can buy them separately and get the digital version through D&D Beyond

little plume
#

i would like help. i am making a race on dnd beyond and I want to increase the charisma score +2. i went to modifiers and selected bonus under modifier type and charisma score under modifier subtype. how do I add plus 2 to the score because i dont think fixed value does that. help?

dense viper
little plume
#

do i write in 2. Because i want it to add plus 2 to whatever the player picks for the charisma score

dense viper
#

Yes. after writing in 2 it should give a +2 to charisma

little plume
#

ok thanks!

uneven lantern
#

Is anyone else missing the "Campaign Only" option for Character Privacy? 🤔

edgy oriole
native vortex
gritty ether
#

Just a heads up, friends.

modest pelican
#

Yep, the team is already aware

trail root
#

I'm trying to make my homebrew weapon a +3 longsword, I can't for the life of me, figure out how to add the +3 bonus! 😭

edgy oriole
#

Can you copy a "Longsword, +3" and use that as your base?

#

Can also see how it was built

trail root
#

That's smart lol cheers

neat badger
#

I'm trying to add some spells to an items, but it's not allowing me to add any custom spells that I grabbed from the homebrew marketplace. Any ideas?

#

It's only allowing me to add core spells

modest pelican
#

Yep, that's correct

#

You can't add spells that you didn't make to items

neat badger
#

Another question - I made a mass inflict wounds type of spell, and included it in a feat, but it is showing up as "cast at will" instead of using a spell slot. Can't seem to find, in the spell creation, what is making it do that

dense viper
neat badger
#

Yep. When i add the feat to my character, it shows that can cast it "at will" at 5th level (the level i set the spell), but not upcast it either, even though I've set the modifier to increase the damage by 1d8 at each higher level slot

uneven lantern
#

Not by us lowly mortals, anyway.

#

You'd need to use a homebrew subclass for that.

neat badger
#

Alright so that explains that, thank you.
Now, does that also answer why it's only showing up as castable at 5th level, when i have have it set to scale higher at 6/7/8/9th?

uneven lantern
#

Not sure on that one. 🤔

#

The screenshot there looks correct for the scaling, though.

#

Actually, yeah, it's probably because you're assigning it through a feat.

#

Spells can only be upcast by using a spell slot, and since the feat doesn't know you can use a spell slot, it's not displaying the higher levels.

#

So adding the spell through a homebrew subclass instead should fix that issue as well.

lucid pasture
#

Sorry if this has been asked already, but in the change log for the DDB app in the apple app store, it says that support has been added for managing artificer infusions natively in the app. Does that support extend past the little check boxes for actually using the infusions or can I manage the actual infusions? As things stand, if I want to see my infusions, I need to view the sheet in the website under managing character levels. If I'm just missing where that list is, could someone point out what screen I need to go to? Thanks.

somber hound
#

So question I can't find a way to add the piety system from theros to my chacter am I missing something

modest pelican
#

That system isn't natively integrated into D&D Beyond currently

fading carbon
#

I'm trying to use the D&D Beyond site to create my AL character sheets in but I'm having difficulty with adding in a starting feat (Toughness, Skilled, and Magic Initiate). I got my 1st level character in and and clicked on Manage Feats on the character sheet but I'm only seeing "Grappler" and "Svirfneblin Magic". I can't see any others on that sidebar. Did I miss turning some sort of switch on?

hardy pivot
#

I'm homebrewing a subclass in DNDB and one of the features allows a character to cast one of three spells once per short rest. How do I set this up so that if they cast one of the three spells, they can't cast the other spells until they've completed a short rest?

modest pelican
#

?books

loud sedgeBOT
#
Accessing Content on D&D Beyond

There are four ways to access content on D&D Beyond that you may have in your physical books

  1. Purchase the full digital book from the marketplace
  2. Purchase a digital/physical bundle from the marketplace
  3. Join a DnDBeyond campaign with someone who already owns the book where content sharing has been enabled
  4. Use the homebrew tools to copy the content from your physical book into D&D Beyond. Note: Do not publish any content copied in this way, it is for personal use only
fading carbon
#

So actually having bought the physical books from another source won't cut it. Wow.

modest pelican
#

D&D Beyond has no way of knowing you own the book

#

But look at option 4 in the info box I posted

#
  1. Use the homebrew tools to copy the content from your physical book into D&D Beyond.
#

That is how you get content from your physical copy of the Player's Handbook that you didn't purchase as a digital + physical bundle into D&D Beyond

uneven lantern
#

It’s the same place that’s done on the web site.

uneven lantern
#

But you could potentially pair it with a homebrew magic item.

#

Give that item a single charge, and set the three spells up to all use one charge.

hardy pivot
#

Hm, that might be a possibility

dense viper
#

You could also make the ability similar to how a Way of Shadow Monk uses their spells.

#

But it wont track automatically like you are wanting

uneven lantern
#

Those just use Ki Points, which you have to track separately.

wild ruin
#

Could someone please help me in regards to a ticket I opened up 11 days ago, that has zero traction?

lapis geyser
#

what is the issue?

wild ruin
#

yea someone from DDB Support

#

should've clarified

#

opened a ticket that no one has looked at

lapis geyser
#

whelp. they'll likely tell you that tickets are answered in the order they are received, on business days only

dense viper
#

And that submitting multiple tickets can send you back to the end of the line.

lapis geyser
#

where this channel we could try to determine if its something you yourself can fix, or if you'll just need to wait for a response

modest pelican
wild ruin
#

rgr that

modest pelican
#

11 days is a longer than usual wait but tickets are addressed in the other they're received and responses can take longer during busy periods.

#

As mentioned, don't submit multiple tickets as the system groups all tickets from the same person together and your position in the support queue is based on your most recent ticket

wild ruin
#

thanks for teh heads up

spare timber
#

I've been trying to make a fighter subclass that is a half caster, but the editing section doesn't seem to work. Is their another spot where i should edit for it to work?

uneven lantern
#

In what way does it not work?

spare timber
#

It doesn't show up on the character sheet.

uneven lantern
#

Do you have Homebrew Content enabled for that character?

spare timber
#

Yh. I can see the subclass and all, but just the spellcasting feature not working

frosty knot
#

Is there somewhere I can check if I preordered the new books?

gritty ether
#

Question regarding username. If a username is taken by an inactive user (this person created the account 3.5 years ago and hasn't been active since), is it possible to take their name? Asking for a friend. 😅

edgy oriole
edgy oriole
frosty knot
gritty ether
uneven lantern
#

I’d also recommend making a homebrew copy of Eldritch Knight to see how they set up their spell list and spellcasting ability.

#

Then you can do the same for yours.

frosty knot
#

Yep they are there, thanks!

gritty ether
spare timber
#

I have returned again for your assistants 😂. When creating a feature with an action, i wanted to set up a attack roll, but it adds the stat modifier to the damage roll, and i can't remove it.

analog hill
#

Just started using Avrae in my own server, and because of that I've been clicking around a bit in DDB.
Somehow this seems to have triggered some issue, and I can't seem to fix it :S

The error showing up is the following:

Status Text: error
Address: https://www.dndbeyond.com/
Date: Thu Aug 15 2024 10:17:18 GMT+0200 (Central European Summer Time)
Request: GET /warning-acknowledgement/get.json```

Clicking the X on this pop-up, and then refreshing the page redirects me to a page to verify I'm human, but this page doesn't seem to work.
Clicking and holding the button slowly "fills up" the button, it then "thinks" for a moment, and shows me the same page again..
Have been using dndbeyond.com for many years without any issues, and I've not changed my browser, nor did I update it since yesterday when I still was able to use DDB without any issues. There are no new extensions added, and Javascript is enabled :S

Anyone got any suggestions?
modest pelican
#

You'll need to wait I'm afraid, and then try again

#

The human-detection system (which is actually a third-party library) runs off detecting a suite of behaviours that can be part of natural site usage in rare cases

#

That popup suggests maybe an extension or plugin is interfering with the site

analog hill
#

Weird... Thanks, I'll just have to try later I guess..

modest pelican
#

Sorry I can't be of more help

fading creek
#

I have a question -- if I were to buy the physical & digital bundle of the new core books on Beyond (from the EU site, if that matters), do I have to buy them with the account that will be using it? I would like to buy it as a gift for someone else, and I don't want to accidentally bind the digital versions to my Beyond account ^^

modest pelican
#

dndstore.wizards.com doesn't use your D&D Beyond account to log in and it's not tied to your account. When you make a purchase from that storefront, you'll recieve a code that can be redeemed by anyone at D&D Beyond

fading creek
#

awesome, thank you!

rapid tiger
#

I would like to ask the staff if on 03SEP24 when the pre-orders get early access, are we going to be able to make characters in DDB on that day? Or will there be a different date?

uneven lantern
#

I don't think they've explicitly said either way.

little plume
#

do we know what up with DDB and saving encounters? its been throwing error whole day

uneven lantern
#

What kind of error?

little plume
uneven lantern
#

You gave the encounter a name?

#

Is it linked to a campaign? Are all the characters in that campaign "complete" (race + class + ability scores)?

rapid tiger
#

Remember the weird thing that happened to me Tuna...I had to delete the campaign and re-insert the characters to save encounters

uneven lantern
#

Could be worth a try if you can't find any other explanation, yeah...

warm canopy
#

I have a question about my pre order of the digital physical bundle

#

I ordered it, it showed the total amount taken out of my bank account, and now the amount has gone down, is this right or is something wrong?

uneven lantern
#

I believe you get charged only for the digital books to start, then there will be a separate charge once each physical book is shipped.

warm canopy
#

Oh ok

little plume
fading bramble
#

Where do i go if i wanna redeem books that i got stuff from with a la carte?

edgy oriole
#

Add to cart then contact customer support to get any a la carte discounts applied.

loud sedgeBOT
#

If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
fading bramble
#

Gotcha, thanks Noob!

#

is there a certain list of settings i have to pick for a la carte redemption? Dont wanna ckicl on the wrong stuff

edgy oriole
#

No - just add the book to your cart. Once it's there, go ahead and contact CS and they should be able to apply the discount and then you can finish the transaction.

fading bramble
#

ah ic ic

queen fossil
#

My dm in my campaign has a book with metamagic option transmuted spell, yet I can't use it. The book with it even says it was shared to me. What do I do to get it?

#

Get transmuted spell

dense viper
queen fossil
#

It is

#

Mine is the only one registered yet lmao

dense viper
queen fossil
#

Yes

dense viper
#

It may be an optional class feature but I'm not sure if I'm reading the webpage right

queen fossil
#

It's for metamagic

dense viper
fading bramble
#

Its introduced in Tasha's and they are indeed optional

queen fossil
#

My dm has tashas

edgy oriole
#

But did you enable the optional class features in your character?

#

Go to your characters Manage Character Options and toggle the Optional Class Features

queen fossil
#

I did

void dawn
#

my friendings...does anyone know if you can port 3rd party books (like say grimhollow) that you bought before the 3rd party integration into your account? or do you just have to buy it again?

dire blade
#

If you want it in a new medium, you must purchase it for that new medium. You could use the Homebrew functionality to recreate anything you personally own, however, and use it for your own campaigns.

open hatch
#

i was told to go here, how do i homebrew containers on dnd beyond

#

I want to homebrew a container that can contain 20lbs, because the only other options are boh and backpack

tight nimbus
#

I just noticed the Market Place changed look bc I was gonna buy something from Fizaban's, are you still able to buy individual bits from the book?

#

As well, the book is full price eventho I own a handful of Fizban's content

lapis geyser
lapis geyser
brave panther
#

How do i make a character for a campaign on mobile?

uneven lantern
#

You'll need your DM to send you an invite link for the campaign.

#

Then you can create a new character, add one of your existing ones, or choose an unassigned character in the campaign.

remote oar
#

y'know, I'm so tired of always getting this message whenever making homebrew
it's always either this, "This homebrew Subclass has data mapped to it that is licensed content or private homebrew. This typically occurs when licensed or private homebrew spells are linked to the Subclass."
like- no, I know for a fact it has the right things for the right levels, and the only place it could be mapped to, is my own homebrew I posted somewhere else

uneven lantern
#

Those warnings only apply if you're trying to publish your subclass for use by the global community.

#

If you just want to use it with members of the campaigns you're in, it's shared with them automatically and can be used as-is. You can just ignore those warnings altogether.

remote oar
#

I know, but I want to share the link with people to show it off

#

and it's just weird- because like-
my monk- has nothing in common with the circle of spores?
how has this bug not been fixed yet?

uneven lantern
#

That error could be displayed if there’s a description somewhere that’s missing or too short.

#

Or you could try simply hitting the main save button again to rerun the validation. If you’ve already solved the problem, that error should go away.

glossy tusk
#

Is there an expected ship date for physical phb 2024 preorders from ddb (from the phys/dig combo)

frosty snow
#

Just a quick one: If I buy any digital copy, does it get put into the options when creating a character on the site?

edgy oriole
frosty snow
edgy oriole
#

Yes - compendiums are just the text of the books. Buying the actual book unlocks the character builder options of the book as well as the text.

lapis geyser
#

I dont believe compendium is even an option in the new marketplace

native vortex
#

Are the extras (dice, backgrounds, etc.) coming when the new phb releases or do you get them after preordering?

uneven lantern
#

The bonuses for preordering the PHB are already available.

#

If you’ve preordered the three-book bundle, the remaining bonuses have not been released yet.

native vortex
#

ah, will it take some time for them to appear in my library?

#

the phb ones

uneven lantern
#

How long ago did you preorder?

native vortex
#

just now, less than 30 minutes ago

uneven lantern
native vortex
#

directly on dnd beyond

#

through the marketplace

uneven lantern
native vortex
#

just came in! thanks for clarifying man

#

took longer than i thought i was just making sure they were already out

storm creek
#

I bought Player's Handbook 2024 in pre-order on dnd beyond dice I got immediately, the handbook not yet. Today when it is released I look and can't find it anywhere. I would like to know where I can find it to read?

#

In addition, I would like to point out that I took a subscription to dnd beyond where I should have received the sourcebook 2 weeks earlier

dense viper
storm creek
#

i heave this tier but where i can find this book?

dense viper
#

You can't find it yet

uneven lantern
#

The book releases September 17th. Today is August 17th.

#

Master Tier subscribers get access two weeks early, on September 3rd.

#

Hero Tier gets it one week early, on September 10th.

storm creek
#

thanks

rapid patrol
#

Question: Dark Elf/Drow is listed as a race in the 2014 player handbook. Except, you can't select it as a race during character creation in DDB. Is there any reason why?

heavy nest
#

Do you own the 2014 PH on DDB?

rapid patrol
#

I'm able to use it, yeah

dense viper
#

If it is shared with you have you made the character in the campaign where it is shared?

#

I own the 2014PHB and I am able to make a dark elf character

rapid patrol
#

No. I'm the campaign owner

#

so now i'm really confused. I can read the PHB on DnD Beyond but I also have to purchase it?

uneven lantern
#

If you’re able to read it and haven’t purchased it yourself, then it’s being shared with you through one of the campaigns you’re in.

rapid patrol
#

oh

uneven lantern
#

Shared character options are only available for characters assigned to the campaign that’s sharing them.

rapid patrol
#

:'D RIP. Okay then

rapid patrol
#

Is anyone else having issues on DDB with the website not processing the payment?

edgy oriole
#

Sometimes it can be your bank preventing the transaction

rapid patrol
#

I already confirmed with my bank that it isn't them. They said it was WotC

edgy oriole
#

Interesting. Okay so in that case make sure your billing details on DnDBeyond match what the bank/card has on file.
If that still doesn't resolve it, you'll need to contact customer support.

loud sedgeBOT
#

If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
rapid patrol
#

Yeah. Everything matches and I'm already waiting on a response to my ticket with CS. Just wanted to find out if anyone else was experiencing this issue or just me

#

Aha! Finally got it to go!

autumn loom
#

Can’t access content being shared by a friend in our campaign

#

I could around a month ago but trying to make a new character I can no longer use any of his paid content any reason why?

lofty sluice
#

If Master Tier get's access to PHB 2024 two weeks early, do those that they share their content with, also get early access?

lapis geyser
#

That is how it has worked for early access in the past, so I'd assume so, but I'm pretty sure no announcement has been made about how this release will work at all.

icy osprey
#

it seems like people got the 2024 players guide at the last GENCON. why can't we get the 2024 players guide on beyond before the scheduled date?

modest pelican
#

You can; if you pre-order and have a hero tier subscription you get access 1 week before, and 2 weeks before if you have a master tier subscription

icy osprey
lofty sluice
gaunt bloom
lofty sluice
#

Thanks

grim gyro
#

Can i have some help with my homebrew? I just made one but it is no showing up in character builder. Can anyone help me?

dire blade
#

Do you have homebrew turned on for that character? It’s on the first page of the character builder for each character.

grim gyro
#

Yes it is turned on

#

And added to my collection without a subrace

dire blade
#

Only other thought I have is that Homebrew caches on the site every 15 or so minutes, so you might need to wait for the caching to update.

grim gyro
#

Ok i'll wait 15 minutes and come back if it doesn't show up.

#

I see the other homebrew i have so it is werd it is not working.

#

I also set the race to "share with community" thinking it would work.

dire blade
#

Well, share with community does what it says on the tin: it publishes it for other people outside of your campaigns to use. It wouldn’t help here.

grim gyro
#

Let me make a new one and delete the one i made to public then thanks.

dire blade
#

You can always use your own homebrew so long as Homebrew is enabled and you have it added to your collection.

#

You can’t delete homebrew that’s been published because someone else might be using it. That said, it shouldn’t hurt in either case, just explaining why it doesn’t help.

#

Or, to be specific, you can’t delete the published version.

grim gyro
#

Oh. Well i'll use my private verson then. (Yes it got approved and someone added in seconds so at least it is liked)

uneven lantern
uneven lantern
#

Because that would also explain it. A parent race can’t be selected on its own, because it’s incomplete. You need to have a subrace.

#

Only standard and variant races can be selected on their own.

dire blade
#

Good catch! I hadn’t noticed that remark; that might be it.

grim gyro
#

So does it need the subrace?

#

If so i can add them. (It is weird tho because the other one i have doesn't have subraces and it still shows up.)

uneven lantern
#

It depends on whether you’ve marked the race as having subraces.

#

If you did, you do.

#

If you didn’t, you don’t.

grim gyro
#

I'll add the sub races maybe i will help hold on.

#

Hold on i'll copy and paste on a new homebrew sheet cuz i don't even see the subrace option anymore only variant.

fading bramble
#

So my ticket to redeem the discount was marked as solved, but i didnt get anything for it?

#

ah, nvm

fading bramble
#

How long does it usually take for one to receive the discounts for A la carte?

grim gyro
#

@uneven lantern @dire blade

It works now. Thanks for the help!

#

I won't make a subrce or anything for it.

rare sun
#

Quick question, in a campaign, is it the DM who has to have Master Tier to share, or as a player if I have it, can I share my books

dire blade
#

Any participant in the campaign can turn on content sharing for that campaign, which shares all books of all players with everyone else in the campaign. There is a limit of 5 campaigns activated in this way for sharing per person at that tier.

formal maple
#

wheres the chanel to get advice?

uneven lantern
#

Depends on what advice you’re trying to get.

formal maple
#

i want to know the best ranger build

edgy oriole
formal maple
#

thanks <3

native vortex
#

character builder only has text, no dropdowns/options

#

i've tried multiple browsers and devices

uneven lantern
#

Seems fine on my end. Can you share a screenshot?

native vortex
#

same in all CC tabs

uneven lantern
#

You’ve turned on Help Mode.

#

You can use the arrows on the left or right there to proceed.

#

Or you can turn it off by clicking the ? at the top.

native vortex
#

never done that before must've been a misclick

#

thanks!

autumn loom
ocean crane
#

I have races ( basically the ones from spelljammer) not showing up in character creation even though I own the book digitally

#

never mind i just had to log out and then log back in for them to show up in the character creation screen

junior rivet
#

Since the phb (2014) just updated in dndbeyond, what was changed?
Also, not sure if this is the right spot (direct me to the right one if it isn't), but will someone with the 2014 phb need to buy the 2024 phb seperately?

modest pelican
#

As far as I'm aware, the only update was adding the "(2014)" suffix in preparation for the new 2024 PHB (which will just be called "Player's Handbook")
And yes, the 2024 PHB is a separate book and therefore seperate purchase from the 2014 PHB

junior rivet
#

Damn
Will the basic rules be updated though to fit the class changes?

modest pelican
#

Nothing has been announced regarding that

junior rivet
#

Alr

velvet widget
#

Please ping me when you have the time, i need an expirienced DM

modest pelican
#

@velvet widget This channel is for getting support with the D&D Beyond site, tools, and services

#

If you want to find a DM, please use our game finding channels

loud sedgeBOT
#
Ready to play Dungeons & Dragons?

Visit #find-a-game for everything you need to start your search, including:

  • Instructions for finding a game here on the server (including how to post in our #looking-for channels).
  • Suggestions for finding a game outside of this server.
  • Basic advice to help you in your hunt.
velvet widget
#

oh

#

sorry

abstract cloud
#

Bruh, I was just making homebrew magic items, why am I under suspicion of being a construct?

edgy oriole
#

Something in your posting behavior on DnDBeyond triggered whatever security setup they have.

abstract cloud
#

I've tried to hold down the button 5 times, and every time it finishes it just loads for a bit and tells me to try again

edgy oriole
#

Might try using a different browser without any extensions and without any VPN

abstract cloud
#

It works on Edge, but no matter what I do, the thing keeps popping up whenever I use Chrome

#

I've deactivated all of my extensions

edgy oriole
#

Have you tried clearing your cache and cookies on Chrome and restarting Chrome?

hybrid quail
#

i want to ask question about specific DND beyond tooltip (rule) and it's interaction with character sheet and subclass page

so unlike other (spell, action, condition etc) tooltips transfer from homebrewed subclass page (with just losing pop up explanation text and color) - rule tooltip transfers at character sheet not as eg. "advantage" but as "[rule]advantage[/rule]"

is there any viable workaround other than turning tooltip in colored web link to definition in phb or basic rules?

#

like i want both subclass page with good looking tooltips and my characters sheet (that use this subclass) without some sort of analogy to BBCode

glad panther
#

impossible for the player to join my campaign

abstract cloud
uneven lantern
#

They could click “Create a character” or “Create from premade character” there.

#

I’m betting their existing characters are already assigned to other campaigns.

#

If they want to use one of those, they’d have to remove their character from its existing campaign first.

glad panther
#

he wants to import a character he created I sent him the campaign link

abstract cloud
#

Did he make said character on D&D Beyond?

glad panther
uneven lantern
#

Is his character already assigned to another campaign?

uneven lantern
#

How many players are in your campaign already? How many characters?

cobalt turtle
#

Is there a reason that the fact that I am wearing armor is ignored because my unarmored AC is better

Not a visual bug. lowered my stats and the ac swapped to the armored ac of 19 for +3 breastplate with +2 dex once it was better than the unarmored ac
not sure why it's coded to ignore armor when unarmored defense is better. For this specific character I am not using unarmored defense even though it would raise my AC

glad panther
#

11

uneven lantern
#

I think campaign allow up to 12 players, so that should be fine…

#

Can you share a link to the character he wants to use?

lapis geyser
cobalt turtle
hybrid quail
glad panther
#

there are 11 characters

lapis geyser
cobalt turtle
uneven lantern
#

Also since you can’t use Rage while wearing armor.

cobalt turtle
#

heavy armor*

#

light and medium is fine

#

also ironically you can rage while wearing heavy armor, you just don't receive benefits, due to wording

While raging, you gain the following benefits if you aren't wearing heavy armor:

lapis geyser
#

true. you can however click cusomize there and just put a -1 in to make it right

cobalt turtle
#

omg I just realized that you still get subclass things while raging in heavy armor since most of them don't have the heavy armor clause since it's baked into the main feature in a weird way

#

welp, time to have some fun

lapis geyser
cobalt turtle
#

already cleared ages ago, ty though!

#

reflavored as necessary

#

convo isn't on topic for support anymore, so I'm going to pop over to #character-discussion and talk about the build a little if you want to hear about it

plush jewel
#

Hello all, I am new to DND beyond and I am trying to create a lv2 wizard, however, the only school I can choose is the School of Evocation. How can I choose the school if Divination in the creating site? Thank you.

modest pelican
#

?books

loud sedgeBOT
#
Accessing Content on D&D Beyond

There are four ways to access content on D&D Beyond that you may have in your physical books

  1. Purchase the full digital book from the marketplace
  2. Purchase a digital/physical bundle from the marketplace
  3. Join a DnDBeyond campaign with someone who already owns the book where content sharing has been enabled
  4. Use the homebrew tools to copy the content from your physical book into D&D Beyond. Note: Do not publish any content copied in this way, it is for personal use only
modest pelican
#

You will need access to the Player's Handbook (or one of the other books that contains a wizard subclass) in order to have access to more than just the free subclass option

plush jewel
#

Thanks

plush jewel
#

What the diffenet between the 2014 and 2024 version?

uneven lantern
plush jewel
#

Thanks

plush jewel
jagged canyon
#

Hey I’m new and I’m guessing this is a dumb question but do you have to buy different books on d and d beyond to unlock some things in the character builder?

#

If so what would I have to buy?

fading bramble
#

yes

#

depends on what you want

jagged canyon
#

Definitely all the races

#

And feats

fading bramble
#

then a lot of books

lapis geyser
#

there isnt really a bundle to buy anymore, you have to buy full books. if you want everything, youll have to go through and figure out what has what, and spend likely hundreds

jagged canyon
#

Okay thanks for the help

#

🙂

lapis geyser
#

you can go to https://www.dndbeyond.com/races to see some info on everything on the site for races for example, and itll show ones you dont own as well, but only a short description

uneven lantern
plush jewel
#

If I am going create a new character using the fast build feature in the website, which version of rule is the character under? 2014 or 2024 version? Thanks

uneven lantern
#

2014

jagged canyon
#

Thanks

uneven lantern
#

The 2024 rules release next month.

plush jewel
#

Thanks

uneven lantern
fiery cairn
#

When I level up my characters, it takes a long time to go through on the actual character sheet. This isn't a one time thing either, it's happened to me a lot.

fiery cairn
#

For example it just now went through

viscid cradle
#

sorry if this is the wrong chat, but i am trying to start a new campaign on d@d beyond and i need help adding sources to the campaign so, my players can get their characters ready, ( sorry if this is the wrong chat to ask)

heavy nest
#

Do you own the sources you want to add and have a master tier subscription?

viscid cradle
#

i don't know i want to get the player hand books and the monster manual, but i am in a campaign already so its says its sharded with me so i don't know how to buy it ,

hybrid quail
edgy oriole
#

Content sharing from another DnDBeyond campaign does not carry over to other DnDBeyond campaigns.

plush surge
#

there is astemte time to when the site will be back?

dense viper
torn crystal
#

Hallo hallo! The site should be available now: maintenance has concluded. Thanks for your patience!

lucid dust
torn crystal
swift perch
#

if I buy the 2024 handbook do I also get the 2014 beyond unlocks? If not, will I have to wait until september for the 2024 unlocks?

modest pelican
#

No, they're two separate books

#

If you pre-order the 2024 Player's Handbook, you will have to wait until it releases before you can access it

uneven lantern
#

The new book is available September 17, or up to two weeks early for subscribers.

#

(Sept. 3 for Master Tier; Sept. 10 for Hero Tier)

fiery cairn
#

Oh that's cool

#

I'm hero tier

dusty steeple
#

But we can expect the physical books september 17th right? (If we ordered from a book store for the alt version)

uneven lantern
#

Local game stores in the US and CAN can also start selling the book up to two weeks early.

dusty steeple
#

oh i mean if i already pre-orded it can i expect it by or after sept 17th (Im in USA)

uneven lantern
#

But ultimately, contacting the book store you preordered from would be the best way to get a verified answer.

dusty steeple
#

cool thanks!

fresh current
#

how do u change spells u got from clockwork sorcerer on dnd beyond with other spells from other spellslots?

fading bramble
#

make a homebrew copy of the subclass with the changes

fresh current
#

I'm using shared content from a campaign, can't really make a copy of that I think. those shared books also only work on one of my characters

fading bramble
#

there isnt an officially supported way to change your spells unfortunately

fresh current
#

well thats stupid lol

fiery cairn
proven lantern
#

There's a PC in my campaign with a custom BG, their character sheet doesn't appear to be picking up the language from the inputs.

uneven lantern
#

Sometimes custom background choices can take a little longer to appear, but they’ll show up in time.

spice drum
#

So I run a large community of 80+ homeschoolers on D&D Beyond AboveVTT and I am having major issues with it. I've contacted D&D Beyond through the help emails and they have been absolutely no help. I frequently cannot even get onto AboveVTT and when I click the link to join as DM it routes me to the "Encounters" section of D&D Beyond. How do I fix this?

lapis geyser
#

AboveVTT is a completely 3rd party extension that isnt supported or suggested for use by DDB. You'd need to contact the developer of the extension for support

spice drum
lapis geyser
#

do the encounters have names?

spice drum
uneven lantern
#

Try giving them names first, and then delete.

#

If that still doesn’t work, you’d have to contact Customer Support.

#

?tag ddb support

loud sedgeBOT
#

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

spice drum
#

Ok thank y ou

hybrid quail
mild parrot
#

heyo sorry if this is not the right place but I noticed this new view that set everything on for me

What is expanded rules?

uneven lantern
#

It covers rulebooks like XGTE, TCOE, and MOTM.

#

Setting books like SCAG, GGTR, and VRGTR.

#

Adventure books like COS, JTTR, and VEOR.

#

Basically the whole alphabet. dndLol

#

Any current, official book beyond the core rulebooks.

stray heart
#

QQ is there a place in DNDBeyond where I can see the Feats I have available to me in one place? I know that the PHB has a section but there have been a lot of feats released since then

edgy oriole
stray heart
#

Ugh really? Thank you but I was hoping there was something like the spells tab lol. Anyways thank you

nova merlin
#

My character sheet isn't loading the backdrop or the portrait. Its a black picture and a white background.

edgy oriole
#

Sometimes this is just a caching issue and doing those steps will help clear it out.

stray heart
#

Thank you

uneven lantern
#

The folks in #dnd-newcomers can help if you’re looking to get started with D&D itself.

#

(This channel is for getting help with D&D Beyond specifically.)

lilac trout
#

Just what I want a few hours before my session starts, D&D Beyond telling me my saved password that has worked every day for the past 2 years is suddenly wrong... And I can't reset it because the email never arrives to reset the password.

modest pelican
#

That's not a D&D Beyond issue because D&D Beyond does not provide it's own account authentication service

#

The services D&D Beyond uses are

  • twitch (legacy)
  • google
  • apple
  • wizards
#

Whichever service you use, you'll have to go through that services password recovery system; D&D Beyond has no access or control over that

lilac trout
#

And Wizards is what I was using. Ah, all my password reset emails arrive at once... Time to try each reset code...

modest pelican
#

No, don't do that

#

Use the most recent (the emails will have time stamps)

#

But this isnt' really a D&D Beyond support matter, so we'll leave it that

lilac trout
#

Okay I'm on all is good again!

warm garden
#

I cannot edit my player's characater sheets anymore as a DM. Has something changed?

uneven lantern
#

Are you able to edit if you open it from your campaign page?

#

If you're using their public sharing URL, you won't be able to edit.

warm garden
#

Fixed it, the "help" button was selected. Sorry for the inconvenience.

daring sonnet
#

Yo nerds is DnDBeyond forcing the OneDND rules on us?

slate raft
uneven lantern
#

No idea! 😅

#

But I’ve reached out behind the scenes to see if we can get some clarification.

vast swan
#

hi question, is there an option for subclasses on dndbeyond?

uneven lantern
#

An option to do what with them?

vast swan
#

add them to character sheet?

uneven lantern
#

Then yes

#

You’d add it on the class tab, under whatever feature grants the subclass for that class.

#

So fighters, for example, choose theirs in their Martial Archetype feature at level 3.

celest mulch
#

So if you do not order the new books, does that mean that you won't be able to use character sheets to spell links anymore? Even if using only 2014 materials?

uneven lantern
#

What do you mean by “use character sheets to spell links”? Can you give an example?

celest mulch
#

The right or left column spell description when managing a spell selection on the character sheet.

#

I create a 3rd level wizard 2014. Select subclass evocation. On spells selection, known/prepared are all the spells going to reference 2024 version? And what happens if I don't own PHB2024? Will the spell options be blank and limited to 2014 spells that haven't been updated? Do I get the updated 2024 spell descriptions for free?

uneven lantern
#

From what I’ve been told, if you have access to the 2014 version of a spell, you’ll also have access to the 2024 version of that same spell.

#

So when you click a spell on your character sheet, the sidebar will open to display the description of the 2024 version of that spell — whether you have the new book or not.

zenith blade
#

Is it possible to swap my pre-order bundle for alternate covers on the physical copies? I just saw recent announcement mention them but I don’t see them on the website yet.

uneven lantern
#

The alt covers are available only in local game stores.

#

For any changes to your preorder, you’d have to contact customer support:

#

?tag ddb support

loud sedgeBOT
#

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

zenith blade
# uneven lantern The alt covers are available only in local game stores.

Oh I didn’t realize they’d only be in-stores. I already ordered the digital+physical bundle and just hoped it might be possible to switch physicals. I guess I’ll have to wait and see if any stores near me bring them in but I don’t want to lose the bundle price and don’t need 2 copies 🤷🏻‍♂️

Thanks

little plume
#

What's the best way to keep my ear to the ground for if there's ever a ddb sale?

lone void
little plume
#

Thanks!

uneven lantern
#

There's usually a blue banner at the top of the site, too, whenever a sale is happening.

celest mulch
#

I preordered the new 2024 bundle (PHB/DMG/MM) and would like to know if it's too late to cancel and get a refund? If it isn't, what's the process to do so?

uneven lantern
#

You'd need to contact customer support for that.

#

?tag ddb support

loud sedgeBOT
#

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

slate raft
uneven lantern
#

Any legacy race with an ASI will keep it. Only the 2024 backgrounds will include it.

wild ruin
celest mulch
#

According to the site, all digital sales are final. I'm not sure how that makes sense considering nothing has been delivered yet.

lone sun
uneven lantern
#

You can definitely create a Beastmaster using the 2014 PHB rules.

#

It's the default, even, when you select that subclass. There are then additional steps required to enable the feature replacements from Tasha's.

lone sun
#

Not in my builder. I select the only Beast Master and I get Tasha's version.

uneven lantern
#

But yes, both versions of each class will remain available. If you want to switch to the 2024 version, you'll need to apply the new class to your character and remove the old one.

uneven lantern
lone sun
uneven lantern
#

Yes

lone sun
#

I'm sure I'm not the only one in my particular situation - several ongoing campaigns, none wishing to move to new rules until the campaigns are over, perhaps years from now, that presently rely heavily on DDB. It would be nice to keep our subscriptions and continue playing as we do today,

uneven lantern
#

It's got the Ranger's Companion feature from the PHB.

#

And not the Primal Companion feature from Tasha's.

lone sun
#

That's Tasha's

lone sun
# lone sun That's Tasha's

OK, I stand corrected. This is controlled by Tasha's optional features. Is that how they will allow you to control 2014 vs 2024 classes and sub classes (optional check boxes)?

lone sun
modest pelican
uneven lantern
#

The 2014 versions will only be visible (during class selection) if the "Legacy Content" toggle is enabled for that character.

#

Once you've selected your class, it will remain on your character sheet regardless of whether that toggle is enabled.

violet vortex
#

The entry for the Druidic Focus in DDB’s Equipment only lists a Sprig of Mistletoe (or Holly) as an option, but the PHB equipment section also offers Totem, Wooden Staff, and Yew Wand as options. Is that accidental?

uneven lantern
#

I don't know, but since that listing is about to be replaced with the 2024 description, it will forever be a mystery. dndLol

violet vortex
#

Fair enough 😅

fading sky
#

I'm not sure if it was made clear or not in the change list, but if I don't own or plan to own the 2024 rules, will my magic items and spells remain as they were, will I get the new definitions for free, or will I suddenly get a 'you don't own this content' error in my spell book?

inner kettle
#

Since all my 2014 content in the character sheets is getting axed, is it possible to get a refund on previously purchased content?

uneven lantern
#

If you can access the 2014 version, you’ll have access to the 2024 version in the character builder and the spell/magic item listings.

uneven lantern
#

?tag ddb support

loud sedgeBOT
#

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

night shale
#

hey does anyone from the DND Beyond crew come in here? The link to the subscribe to the master tier on the front page is not working in chrome

edgy oriole
#

Can you share a screenshot of what you're clicking?

night shale
#

this is what I see when I click on it from chrome

<Error>
<Code>RequestHeaderSectionTooLarge</Code>
<Message>Your request header section exceeds the maximum allowed size.</Message>
<MaxSizeAllowed>8192</MaxSizeAllowed>
<RequestId>RHX0AZTSSQAEERVV</RequestId>
<HostId>qI+Xj8mnUyyNhWy8eJRiknUMtUHStIYg2nBo3KeBZPUXMcLmxkrQ846Xd54MEc2M3vbD38f4KOI=</HostId>
</Error>

edgy oriole
#

Huh interesting

night shale
#

was working last week when I clicked on it

edgy oriole
#

Can you try clearing your browser cookies and cache and restarting the browser?

night shale
#

I cant right now but can after I am done with my dnd game I am playing...lol

edgy oriole
#

Fair! Happy playing and let us know if clearing the browser cache works!

night shale
#

ok was able to do it anyway, and it worked! thanks!

timber frost
#

Idk if this is the right channel for this or where I should go to ask, but what's the deal with ddb removing all of the 5e spells & magic items in favor of 5.5e reprints?

edgy oriole
timber frost
#

Oh, yeah I read over it

naive lodge
jagged vine
#

Any idea how long it takes to get a ticket reply? ive been waiting for someone to reply to my ticket for 22 days.

naive lodge
#

It entirely depends on how many tickets are open before yours.

jagged vine
#

so rough guess? 4-6 weeks?

edgy oriole
#

No idea - depends on customer service workload and where your ticket is in their work queue.
I'd also suggest checking your spam folder in case they sent any follow-up questions and are waiting for a reply from you.

jagged vine
#

its via email?

loud sedgeBOT
#

If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
edgy oriole
#

^ So if they respond to your ticket, it should send an email associated with the account you created for the ticket system.

jagged vine
#

ahh i replied to the ticket. not the email

edgy oriole
#

Hmm - either way should work

zealous tundra
#

Dice rolling is slow tonight on my machine

#

oh, I see, graphics acceleration is required

little plume
#

Hey could you guys help me with understanding/fixing on why I can’t make a sidekick? Also sorry if this is the wrong place to post this at

uneven lantern
#

Can you be a little more specific? What have you got so far, and where are you stuck?

little plume
#

Well I know how to add extras, I put in sidekick none of the classes that Tasha’s sidekick rules allow showed up. When I tried searching for the classes nothing showed up, only after I disabled the rules it allowed me to pick creatures, but I couldn’t give them levels and classes

#

Also the sidekick/creature I want to add is a spell caster rat

uneven lantern
#

The Sidekick category there is for the versions in Dragon of Icespire Peak, which predates the Tasha’s rules.

#

I’d recommend making a homebrew monster. Select a rat as a template, and then you can manually add your sidekick choices as needed.

little plume
#

Thanks!

fading rain
#

if I buy the subscription to the website can I use all rulebooks for making my character sheet

fading rain
#

like are the rulebooks included in the subscription

modest pelican
#

No, subscription tiers do not grant you direct access to content

harsh sparrow
#

Will the 2014 magic items and spells still be available to copy as homebrew or will we have to go make them all manually so we can use the product we paid for?

edgy oriole
harsh sparrow
#

will the restriction for sharing official content in the homebrew browser go away for unsupported items and spells or does everyone have to make their own?

edgy oriole
#

There are no changes to content sharing

#

You may not publish your 2014 homebrew spells though

#

(copyright and all that)

modest pelican
harsh sparrow
#

i feel like everyone making copies is a lot of data

#

sorry for all the questions, will people with subscriptions lose access to the unsupported material when the books drop for everyone or in the early access period, i believe 1 week for hero and 2 weeks for master tier?

modest pelican
#

Completely okay

modest pelican
#

If you're referring to content sharing, anything shared with you will continue to be shared with you in the form that it exists

#

What this means is

  1. Listings of spells and (later) magic items that are updated from 2014 to 2024 versions will be shared in their new, updated forms
  2. Compendium entitries of the above content will continue to be shared in its unaltered 2014 form
harsh sparrow
#

this part of the subscriptions, will subscribers loose 2014 content in these periods or at full launch?

#

not content sharing

modest pelican
#

To clarity, you won't be losing any content

harsh sparrow
#

i WILL be losing my 2014 spells

modest pelican
#

No, they will still be accessible through your 2014 Player's Handbook

#

Only the listings will be updated to the 2024 version

harsh sparrow
#

on m y character sheet? for my character to use?

modest pelican
#

When the 2024 Player's Handbook goes live on D&D Beyond on September 3rd, all spell and mundane item listings (what the tools use) will be updated to their 2024 versions _where both a 2014 and 2024 version exists)

harsh sparrow
#

im sorry, im upset and i shouldnt get rude

modest pelican
#

It's completely okay

#

I'm just trying to reassure you that while you will lose the convenience of being able to add the 2014 spells to your character sheet (without the use of hombrew tools), you will not lose access them

#

They will still exist unchanged within the 2014 Player's Handbook you have

#

(because there's a lot of misinformation circling)

#

I get that's a cold comfort if you're just concerned about the tools, but when communicating on this matter, the moderation team has to be careful to communicate as precisely as possible for those viewing the channel, not just the person they're addressing

#

So to answer your question as precisely and to-the-point as I can
When September 3rd comes out, regardless of if you have a subscription or have ordered the 2024 Player's Handbook, your spells and mundane gear will be updated to the 2024 versions for listings only (listings are what's used in the tools such as character builder).
Entries for those same game options in your 2014 Player's Handbook will remain unchanged

harsh sparrow
#

ok, thanks, im sorry so much of this is hitting you

modest pelican
#

eh, it's okay. I'm in it for the community and the community has ups and downs

#

One thing I will say is that for the vast majority of spells (as far as I'm aware) the changes are trivial (or none)
This means that making the 2014 version in the homebrew tools will consist mostly of

  1. Copy the 2024 version
  2. Make a small change such as spell school or damage dice
  3. Save

(Again, I'm aware this is cold comfort but I'm trying to provide whatever I can)

harsh sparrow
#

i am currently copying every spell and adding (2014) to the start of the name so they'll be in a block

little plume
#

Why is the Articifier class in official discord but not in the basic rules?

uneven lantern
#

The Basic Rules contains a subset of content from the 2014 PHB, DMG, and MM.

#

The Artificer was released long after any of those books.

#

You can use it in D&D Beyond if you have access to ERFTLW or TCOE.

quick cosmos
#

So ive been hearing that people with memberships will be forced to use the new rules and cannot use the original rules on dndbeyond. Is this true?

modest pelican
#

But to summarise as best I can; you will not be prevented from using the original rules on D&D Beyond, there just may be extra hurdles to do so depending on what rules you want to use

native shoal
# quick cosmos So ive been hearing that people with memberships will be forced to use the new r...

Membership is irrelevant. You can use old/legacy rules for class/subclass/race/background/feat. Everything else on the character sheet will be changed to 2024 rules whether you like it or not. This includes spells, items (when the DMG is released), conditions, rule references etc. Essentially if you want to continue using 2014 rules you will have to reference a load of things off-sheet, negating the whole point of using the site.

modest pelican
#

Most content will be unaffected bar getting the Legacy Tag
Spells and (later, when the DMG comes out) magic item listings will be automatically updated to the 2024 descriptions and rules. This will not affect the compendium entries in the 2014 Player's Handbook, Dungeon Master's Guide, and Basic Rules

#

You can use those compendiums to create homebrew copies of the original, 2014 versions for use on your character sheets

#

Mundane gear, including weapons, will be updated in a similar fashion, but no homebrewing will be necessary as these changes are purely additive (with the exception of the Net weapon); weapons are simply having their master traits added (so you can ignore those if you're using the 2014 rules) and items will have their item-specific rules added (which again, can be ignored)

#

Tooltips, links to rules, and other such rules reminders and descriptions will now show their 2024 versions (such as the new Exhaustion rule or the Magic action) in the character sheets, but the original wording of those rules will likewise be unchanged in the compendiums