#👾-bug-reporting

1 messages · Page 459 of 1

tough depot
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only for specific events

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and that day. there were events for both

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so they would have been done equally

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i also lost about 6k rom rep

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that was fine

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still favored

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so how does that add up?

earnest crest
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Because you're asking the wrong questions and believe something that isn't true.
The CS rep's answer could be perfectly true and valid, but it doesn't explain your rep loss because there's a premise that's false, ie. that you lost 100k in one chunk.

tame field
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Announcement box buggy again - keeps clearing updates

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Can have a lot of fun with that box so it’s a shame when it doesn’t work 😂

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New announcement…

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30 seconds later

spiral venture
tame field
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Will try

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It’s still clearing on me unfortunately after clearing localisation cache and multiple restarts

spiral venture
tame field
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Will try, annoying one!

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I desperately wanted to share the latest findings from the Vulcan Science Academy 😂

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I’ve also heard that they have uncovered an undeniable correlation between “red data mining” and “greatness”… it’s a game changer 😂

tame field
spiral venture
tame field
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I think there is a certain unspoken respect between red data miners. When you make that trip to Ifrea-3, and you see another soldier hustling away on those 500 nodes… you give them a silent nod. It’s the connoisseur's choice of mining 😂

lost marlin
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Come now Louie, let's get you your medication an get you home safe.....

tough depot
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A new exclusive feature has appeared

ionic tree
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I've got a series of missions revolving around the Khan/Mudd quarrel repeating themselves. Noticed this is the 3rd time I've gotten the mission "Safety First"

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Have restarted the game, still there.

tough depot
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been grinding for 10 hours since then

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and moved up in level for klingons and only doing traders

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the math speaks for itself

plush jolt
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Video looks right.

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Looks like it’s working as intended.

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We’ve given you options on how to prove you say what is happening. I suggest you make use of the options and then report back later.

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Because what I saw on that video, the math added up perfectly,

native oyster
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Morning can any scopely master tell me what's 20€ disco skin for if you save a week to open 5 disco officer chests and not even a single lorca shards? Can I have my money back?

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😉

grave yarrow
native oyster
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What a chance 😉

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Maybe those changes odds need to be reviewed unless players instead of play are to be played 😉

grave yarrow
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playersbinstednofnolaybaren5onbe
Whut? 👀

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oh

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Now I see

native oyster
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And I'm being polite 😉

grave yarrow
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Well, you can always suggest changes of chances for stuff in #977312852425736222 once it's reopened 🙂

native oyster
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Laters 😎👋

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Thanks for The chat cold rogue 👍

desert thunder
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Its 0800 utc right now. Why start 2 hours early with no warning?!

sly pivot
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It’s scopely

glad peak
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Latest updated client, * for the g matts does not appear randomly 🥲

ivory geyser
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I think the research is finished....
The funny thing is that it had finished ages ago and I'd already started a new one.

spiral venture
vocal merlin
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could this be repaired

pearl jungle
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I can't complete the mission

grave yarrow
# pearl jungle

The Jellyfishs Ship ability is falsely applying to Cadet Scotty. Take him off as captain and put him as a sideofficer on the bridge to know your actual warp range

pearl jungle
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Ok thanks

vagrant gorge
spiral venture
ivory geyser
spiral venture
fallen tartan
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On Server32, Coordinates are still broken...

grave yarrow
fallen tartan
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Is that in this sprint???

grave yarrow
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The links will probably get fixed with the next major update

spiral venture
fallen tartan
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I think the opposite; ensures those focusing on each individual channel knows the topic was covered. Thank you.

lilac juniper
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What sprint?

spiral venture
fallen tartan
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1 post, in each channel (total of 2) doesn't neglect any rules, or role; and both are relative to content of general feedback, and one being a bug introduced in last update that was not fixed.

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I would state though, we should take this up in DM as this convo is spamming.

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thannks!!!!!

elfin storm
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My mining ship is still out there so you can't it is invisible four players but not me the ship will return to base but we'll go right back to the Klingon space level 29

elfin storm
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Yes it is a stuck ship it's been 6 months I'm still waiting

spiral venture
spiral venture
elfin storm
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It's been 6 months what do you think I've been doing

spiral venture
eager cairn
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figured I throw it on here to. iso improved refining for 2* not working for me. second week now. figured it was a bug and loss a week of improved. after take over and re enabled it again and still broken.

earnest crest
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What level are you, and what happens if you clear localization and then manually reboot the device?

wet shale
# spiral venture Stick to this

This bug was there from more than 2 years, thousand players experience it. Asking helpdesk to unstuk is not a solution, the solution is asking developpers to solve this bug. That's the role of this chanel, report bugs to developpers and give feedback. Not have a paliative solution.
Today i can not connect more than 5 min, as it append each time there is too much players online, this is because of not suffisiant ressources, this is not a bug.

split bolt
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@fallow yew fix the links. You just had a maintenance last night but didn't fix it

grave yarrow
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  • You tagged a random player
eager burrow
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Djaokis officer ability seems to be reverted back to original form

spiral venture
eager burrow
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No lknger providing mitigation on burn, claiming malus but does nothing

split bolt
grave yarrow
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Which broke it

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Now we need a client update to fix it

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You pinged a random player

eager burrow
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Oh

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Who does that lol

wet shale
eager burrow
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But people cant give them the info they need so they need an inbetween

spiral venture
wet shale
spiral venture
wet shale
wet shale
spiral venture
wet shale
balmy spoke
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Pls fix the coords bug. This should be the top priority. Not emoji contests

spiral venture
balmy spoke
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Still putting resources into it that should be used to fix a game breaking issue

spiral venture
umbral nexus
urban saffron
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Is there a workaround for the coordinate chat links breaking on iOS?

spiral venture
urban saffron
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Thanks - share, back, share works - hope it can be fixed server side before next app release

spiral venture
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It needs a client update to fix it

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Which will happen next arc fall at the earliest

urban saffron
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When I saw it, I was like “wheeee! I can style color and size as html / css” but nope, just broken

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They have shipped out of band updates before, but I get build chains can get complicated with other blocking changes

distant compass
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It has already happened to me a few times, and I've heard from others in my alliance that happened the same:

While raiding a base, sometimes one or more specific ship won't mine the base... It starts the attack, then it stops, like how it happens when someone else is attacking the base, but in the case in question there were nobody...

Today it happened to me with my Ship A slot, I tried different ships, but it wouldn't work on the Ship A slot... While the same ships on any other ship slot would work just fine ...

eager cairn
pliant swift
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I bet tons already asked, but here goes again... you guys broke the links, its bugged converting to plain text when we share a location. That since the update with emojis(very welcome by the way), but its annoying as h.ell such a simple important function not working.

spiral venture
vagrant cosmos
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Multiple people in my group having this issue all day since maintenance. Pretty trippy when you go to spin your station too. Rebooted, cleared cache etc.

ebon creek
spiral venture
ebon creek
# spiral venture True :(

there has to be one tho.... cos the link is there for half a second then goes away. like its missing the protected "" or something

spiral venture
ebon creek
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trying different html and c+ coding to try and trick it...

elfin storm
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Restricted from CS

limber fractal
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be nice if this hyperlink bug is fixed before new content is pushed

native oyster
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Anyone have the bug where you press attack and your ship does nothing visually but is actually moving? Happens very often when i am chaining attacks

smoky shale
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Running app on iPhone XR, ver 15.5, ample GB free space.. app boots up to 70% then stalls. I’ve offloaded app & reinstalled. Same issue… app boots up to 79% then stalls. Is there a fix? Thnx.

spiral venture
stone galleon
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This occurred right after loading into the game if the info helps

icy stirrup
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it happened after filling the hold with stolen cargo, the hold full notification on the ship select button is not there

quartz tiger
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private message conversations are vanishing either in a few hours or on game restart. That's super annoying, can I get them back or do read conversations just delete on game restart/crash?

spiral venture
ashen agate
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Having an officer preset bug pop up on the PC app. I save one preset, it wipes another out.

long orchid
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You'd think that Scopley would have fixed this bug by now... its been over a year since i have been seeing this.

pearl turtle
sullen bough
finite river
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Ishka 76, making me repair twice again
Thanks moogi

finite river
limber ermine
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where can you find the mission Angel In Disguuise?

uneven sky
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@umbral nexus I know that it's been mentioned before you came on board, but I wanted to pass along that if you are in game and have the chat screen open, there is no indication when your ships or base have been attacked.

limber ermine
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Found the answer to my question.

keen crater
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It's been almost a week that I don't get anymore some of the notifications:
I get the Armadas Notifications and "You have been attacked", but I'm not getting anymore "Ship C has deleted a node" and "Alert your station Is under attack"

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I don't know if it a "new normal thing" or it's just a sort of bug. But it is for sure annoying

grave yarrow
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You can fix it for some time by reinstalling

keen crater
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😩

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The problem it's "for some time"

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I'll stick with just using phone timers

naive thorn
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Myself and others are seeing active red systems where they are and haven't had any significant activity in fighting.
In addition to the LINK issues, I have apparently lost all but 1 of my bookmarks.

spiral venture
elder notch
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Any update on when bookmarks will be fixed? I haven't been able to save bookmarks for 6 months...

grave yarrow
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Then only log in with one of them

elder notch
spiral venture
elder notch
spiral venture
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And then deleting that one

elder notch
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They're all effected

spiral venture
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Alright back to what CR26 has said did you try log in with just ScopleyID and after you did so did you restart?

elder notch
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There's no option to sign out of Scopely ID, only switch accounts.

spiral venture
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On IPad and IPhone

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Sign out of Game Centre

elder notch
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Yes, I signed out of game center.

spiral venture
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And your signed into ScopleyID on all 3?

elder notch
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Yep

spiral venture
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Have you tried game and device restarts?

elder notch
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Yes. It's been like this for 6 months and CS has been useless. Keep telling me they've added it to their list.

spiral venture
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Only a minority are affected by this and the fix is to be logged in through 1 method

elder notch
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Well something in there has it working again. 🤷🏻‍♂️ Appreciate the help @spiral venture and @grave yarrow. You all could teach CS a thing or two. emoji_20

spiral venture
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Your welcome mate

elder notch
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Good thing I don't use gamecenter for anything lol

spiral venture
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I have both logged in but Game Centre has been disconnected since ScopleyID launched so I never encountered the issue

gritty cloud
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When will location link bug be fixed

grave yarrow
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Which is in about 1 week I think

hollow scroll
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I thought it was supposed to get fixed this past maintenance

spiral venture
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Had nothing to do with coord links. It needs a client update to be fixed

hollow scroll
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Ahh I think my confusion came from the mention of that in the same post about extra maintenance. Thanks

sullen laurel
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Just want to report I am the latest victim of scopely's "shield application doesn't ping the server" glitch, if that is a glitch, and not a design choice. I often send a help or open a box after applying my shield, knowing this issue exists and has existed for a long time without a fix. I happened to not send a help after applying a 4 hour, and closed my laptop lid two minutes later. I came back from a short trip to the store, about 20 minutes, to a vaulted base, but my 4 hour shield up, with 3 minutes counted down. I don't want my RSS back, I just want shields to function as designed and described. Thank you for reading.

earnest crest
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So why did you choose this time to not send a help after clicking shield?

dim radish
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Server 8 here, posting coordinates to chat no longer work. Link comes up white and you can not touch it to locate

spiral venture
haughty ravine
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Thought they were meant to have fixed the bug for coordinates, wasn't that why they did maintenance or did I read that wrong?

earnest crest
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Nope, not related

haughty ravine
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Shame there's no work around for pc

earnest crest
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Yeah, shouldn't be too long for the patch though.

viral galleon
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Can we fix the loot box opening during pvp

quartz dagger
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Ingame support seems stuck in a loop🥴

iOS btw.

earnest crest
dim radish
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The work around is annoying. No one wants to switch devices, not to mention the constant crashes.

umbral nexus
pine python
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I think Leslie isn't working....

grave yarrow
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In that case he didn't, because he didn't have the chance to proc

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He only procs at 35% of the starting hull, and you didn't have much of that

pine python
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I had 5% hull or less

grave yarrow
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And the fight went how many rounds?

pine python
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Here's the previous battle

grave yarrow
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Can you please tell me how many rounds that last fight went?

pine python
grave yarrow
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The fight when you were defeated

pine python
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That lasted one round the original fight

grave yarrow
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And there's the problem

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Leslie can trigger in round 2 for the first time

pine python
grave yarrow
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Because he only triggers at 35% of the starting hull.
If you started the fight with 10k hull, he only triggers if you got less then 3.5k hull left in round 2.

pine python
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It's not 35% of total hull?

grave yarrow
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No

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Of the starting hull

pine python
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🤷🤦

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Ok then

grave yarrow
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In the end, I guess he never procced once in all your logs with the intrepid

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And also vs hostiles he's a bit useless, as all regenerated hull gets redacted after the fight

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So I'd just stick with PMT or PBT or cadet crew

pine python
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The 5% hull goes away... like kirks 70% stat boost?

grave yarrow
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Yes

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That's why you can solo win armadas and still die

pine python
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Ok then . Thanks for this it helps

grave yarrow
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Glad I could help 🙂

velvet oxide
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I say f ,,,, this game after 2.5 5 years can't give me an ansnser!!

grave yarrow
velvet oxide
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To just login

spiral venture
tropic sun
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Anyone getting this on PC client? I played game normally, and last few weeks cant start it. I reinstalled, nothing works

grave yarrow
tropic sun
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Took clean install from official website and cant start it

grave yarrow
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Did you have it installed previously before you reinstalled the game?

tropic sun
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Yes

grave yarrow
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When was the last time you updated it?

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Then you need to update the third party software. It's still installed and messed with the games unity framework.

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Messes*

tropic sun
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But its not anywhere on my PC

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I removed it

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Nope

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Or folder where its supposed to be

grave yarrow
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Now that is interesting

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Can you take a Screenshot of the folder with prime.exe and send it in here?

tropic sun
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Sure, just a sec

grave yarrow
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Now that is weird.

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Can you try the repair function of the launcher?

spiral venture
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Delete the game again and delete anything left in the install folder

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Then do a clean install

tropic sun
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Did that too

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Removed from programs, and removed folder STFC in Games

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i Can try again, but just did it before i posted

spiral venture
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I remember someone mentioned about this

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Do you have P2P switched on or off?

tropic sun
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its default, didnt touch it

spiral venture
# tropic sun

Disable it and restart the launcher and see if that changes anything

tropic sun
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Same

spiral venture
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😬 this problem has come up once or twice in the last week for a few people. Idk why I can’t remember the fix for it 🙈🙈🙈

tropic sun
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Pisses me off it worked perfectlly, nothing changed

tropic sun
spiral venture
loud sky
grave yarrow
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There is no extra DLL, so nothing affecting the game

loud sky
# tropic sun

This is what files i have in the same location. My game works perfectly fine

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baselib.dll doesn't exist on my files.

spiral venture
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Correct

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Let me check mine

grave yarrow
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I got baselib too, and if I remove the usual version dll it works fine

loud sky
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Never remove.version

tropic sun
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if i delete it, this is what i get

grave yarrow
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Not belonging to the game itself

loud sky
spiral venture
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I have that one too

grave yarrow
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Not Version file

spiral venture
loud sky
grave yarrow
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Because you don't have third party software installed

loud sky
tropic sun
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Im cofused now, in my folder, is there anything wrong? I made simple clean install from official webpage

grave yarrow
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There doesn't seem to be anything wrong

loud sky
tropic sun
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I can do it once again, np

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Part one

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This is part 2

grave yarrow
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Well, did it work?

tropic sun
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installing as we speak

tropic sun
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Well, now when i press update on Launcher, i get this

grave yarrow
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Holy 💩, this wants you to end every system process there is 👀

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I'd restart the pc and try again

tropic sun
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Haha, done it allready, let me go once again

tropic sun
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Nope, reinstalled, restarted, same thing

grave yarrow
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Now I'm out of options what to try.

loud sky
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theres a uninstaller in the files for it all

tropic sun
tropic sun
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Somehow got to this part, to start the game, no update screen, but same crash report

tropic sun
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Found some log about launcher

spiral venture
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Is your system locale set differently to when you first ever downloaded the game on PC?

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This can change if you have changed PC’s

tropic sun
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i reinstalled WIN few months ago, game worked fine

spiral venture
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Maybe it’s that then

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😬

tropic sun
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It worked fine after reinstall, i played it normally.

spiral venture
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Where is someone that understands about PC’s in detail when you need them 😬

grave yarrow
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Will take a look at the log. Maybe I can find something

spiral venture
empty hare
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Any word on a fix for the in game coordinates sharing not working? I'm on an android device.

grave yarrow
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Well, no 💩

grave yarrow
empty hare
grave yarrow
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Hmm, I don't know how Scopely uses this line, but if I read this correctly, the game can't access your User-ID, meaning they don't know what user to use so it doesn't know, what to display, causing it to crash#

spiral venture
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It says Game instead of his name

grave yarrow
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I don't want to open my launcher right now because of the broken update 🙈

spiral venture
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What do you need?

grave yarrow
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A screenshot of the opened launcher and the log file if possible

spiral venture
grave yarrow
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Like the one Dax sent in here. Launcher_log.txt

spiral venture
tropic sun
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He runs Scopely_id later, after launcher starts and tries to log u into game itself

grave yarrow
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Alright, I found the issue, now I just gotta figure out how to fix it @tropic sun
Your game tries to find an update, but the update server returns an error, resulting in those 4 extra lines and crashing your game again

tropic sun
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Nice one m8...this time when i installed, i didnt get UPDATE on launcher

grave yarrow
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There should be a manual update option somewhere

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I can't check because I can't open my launcher 😅

tropic sun
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There is check for update at Launcher start

grave yarrow
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And it says start here?
(Managed to open my launcher without updating)

tropic sun
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On first SS's, i had that option. Updated, started game, nothing. Same as now

grave yarrow
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Whats your current launcher settings?

tropic sun
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Now when i installed, no UPDATE option

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I set auto update on launch

grave yarrow
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Ok, try repair again and tell me the result. If it still doesnt show update or it still doesn't work, I can send you my game files from before the broken links update.

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If those don't work either, I don't know what will

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I might not have to send you my files at all. Just found something.

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But try the repair first

tropic sun
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he does thi automatically

grave yarrow
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That looks good already

tropic sun
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but then i have only PLAY button

grave yarrow
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Alright then, open an explorer and type %appdata% into the path field

tropic sun
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I did

grave yarrow
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You should be in a file called "Roaming" now, right?

tropic sun
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Yup

grave yarrow
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Then go click on "Appdata" in the path field

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Then open "Local"

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Find "Star Trek Fleet Command" there

tropic sun
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i was there before, but ok, im there

grave yarrow
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Now scroll down to the very bottom

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Right below uninst.exe should be a file called "UpdProgram.exe"

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Try executing this one

tropic sun
grave yarrow
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Now that explains why it cant start

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That is just the top for me

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Im gonna pack all missing files into a zip and send that to ya. Then you can simply unpack it and it should technically work

tropic sun
#

Cool

earnest crest
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What happens if instead you launch prime without going through the launcher?

tropic sun
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Nothing

grave yarrow
#

Ok, Files are packed. I'm gonna DM them to you if thats alright

tropic sun
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Sure m8, much appreciated

earnest crest
#

There are a lot of files in Cold's folder that aren't necessary for me to start the game. My folder looks like Dax's

grave yarrow
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👀

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Why do I have so much then?

spiral venture
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There are some extra files in mine too

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TEMP files

earnest crest
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I'd guess that you used it as an install folder for whatever 7za is, maybe a compression/extraction program?

grave yarrow
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I just found out about the folder today

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I dont think I unpacked something there

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Most of that stuff is made by Xsolla Corp

loud sky
grave yarrow
#

I know

tired breach
#

@umbral nexus .. we found a bug with Chen as Captain.

Anyone else ever try attacking a base with Chen as Captain? The game doesn't even register a battle, it doesn't go the full 5 seconds, and the cargo bay doesn't fill.

https://youtu.be/NE4AfLZqgIY

Using Chen as Captain will not register a battle, and you will not fill cargo.

▶ Play video
spiral venture
tired breach
spiral venture
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It’s the drydock that seems to affect that bug

tired breach
spiral venture
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Interesting

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Were you attacking an active station or was it someone that had long left the game

tired breach
native oyster
#

Hi, I noticed someone forgot to add 'heroic' to the SLB.

fierce bay
#

but it... is the 28th?

grave yarrow
grave yarrow
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Did you actually create a Scopely ID?

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You can't login into something which does not exist

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Yes, but you first have to create one

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Lemme get the webpage real quick

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It's in my local language, but the button should still be there at the bottom

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Exactly

proven sparrow
#

this is and issue. during CoW gold trophy gave us a 25 points per one for AMS. its a 30k points from one player during 3 days. for middle powered alliance its at least a half of all points for CoW AMS.

native oyster
dim frigate
#

I have this bug where when anyone hits attack and targets me, a loot screen pops up. By the time I get it down, I'm often dead. Anyone know how to stop this bug?

pine pecan
#

today this dialog show to me when bounty hunter in augment space try attack my ship

timber umbra
#

Greetings, not sure if this is a Bug or a Feature, but for the last 2-3 days the daylie quests for my two faktions are not the same anymore even so they are on the same level

maiden gate
#

C'mon Man!

brazen crest
#

Destroyed the same Kumari twice.

warm hound
#

in-game concerns to raise. -Paul
05:00 PM
hi...
The issue with the links seems to be a VERY simple fix, however nothing is being done about it. What are we paying you guys for???
05:01 PM
Every time you guys introduce a game update, it breaks something else of a serious nature.... you guys need to start running a Beta server rolling out these updates a day or 2 before and testing the update, making sure it doesnt break the game in process before being released to the general public
and that will ALSO offer you a QA process, making sure event wording and scoring are correctly displayed
05:02 PM
Do a cache purge or something more EFFECTIVELY, so the updates dont break scoring as it is rolled out.
05:05 PM
You may have noticed i've scaled back in purchasing content this past month. I'm tired of paying you guys to take a vacation in the Caribbean doing nothing to fix age old bugs, like certain nodes stuck at zero for years and im seeing a level 1 system that says (Retrieving....) Really, its ridiculous amount of pre-existing bugs for the amount of $$ you guys ask for in packs.

warm hound
brazen crest
keen surge
#

That's not how that works anyway.

keen surge
keen surge
tepid flame
spiral venture
thick sandal
#

Can we please get the links fixed

spiral venture
keen surge
warm hound
spiral venture
grave jay
#

At the reset, hostiles have stopped dropping loot. Anyone else seeing this? I’ve been grinding borg probes and exchange hostiles and not gotten any nano probes or security codes

keen surge
dreamy folio
#

Some beautiful text overlap

timber umbra
keen surge
patent canyon
#

I only got 1 swarm daily today instead of the usual 3

tough depot
red condor
#

Hello i am ally from augment and still i am being attacked the moment i enter this area, this must be a bug. I am also ally from romulans and this is not happening overthere

onyx portal
#

i am not good at maths,..but i would round 3.97m as 4m 👀 😂

spiral venture
lilac juniper
#

Well it will round down to the nearest 1k multiple below 1m

native oyster
balmy falcon
#

What is the issue with the sheilds I put up a 12 hr sheild a 1030 last night.
Still I was raided and lost milti billion in resources. It's happening to much this has happened atleast4 times in the last 5 months..

tropic moss
#

Server 157 Kronos system broken spawning of klingon transports not the heavy ones.

tropic moss
#

I can’t upload pic due to size but I was beating them and it was saying defeat and so I could hit or anyone could hit a second time

spiral venture
grave yarrow
balmy falcon
#

I set the sheild as I play if it goes down while I'm playing I reset it. Then when I'm done playing I verify the sheild is active then go do what ever I need to do.

spiral venture
balmy falcon
#

I'm not the only person this has happened to I'm hearing it from alot of server 32

spiral venture
#

If your connection to the server is unstable then stuff like the shield won’t register correctly

balmy falcon
#

Well wen I set a sheild I'm normally on at least 30 min after in that time there's at least 2 -10 min packages I get. But normally Ill sign out then sign back on to verify the sheild
if I have the appropriate sheild active it's verified
But I'll start doing ur step next although I'm already doing it

spiral venture
balmy falcon
#

No my miners normally are left alone there mining when I'm off the game. I check on them threw out the day

#

Today they were all o nodes and noone touched them in pekka while my base was raided

spiral venture
balmy falcon
#

I remember that one. It sucked. I remember I put up a 12 and 2 seconds later it went down when one of my ships was hit

#

Iv been on this game since the beginning. So iv seen some stuff ☺️

#

This is tthe first time me asking but is there any way I could get my r.s.s back

spiral venture
balmy falcon
#

Ok ty. Of course I don't have a screenshot go figure but I'll try ty

ember vector
#

Links still not working on Android devices, when will this get fixed?

grave yarrow
grave yarrow
tired breach
#

@umbral nexus ... Chumming is not working properly. I didn't receive any bonus points for having Mariner as the Team Lead. I only have 9k points for completing two rares, but I should have over 15k points.

potent galleon
#

@umbral nexus Congrats to Scopely for another broken event! No points given for AT missions on server 56, not for completing or for using LD officers as lead.

spice terrace
#

Is the recruit SLB supposed to be all servers?

native oyster
#

Hi, I've noticed that yet again an event doesn't score as it is supposed to. This time it's the Chumming-event. Started an AT-assignment with a LD lead, but zero points. Pls fix. If you claim it's lag, pls fix the lag.

sullen bough
#

Completed epic AT assignment with LD officer leading.

Got 12k for the assignment, not the additional 18k for the LD bonus

full kettle
#

Same issue on 36

stark plover
minor tendon
#

Same on 181, no points for starting AT assignment with LD officer as leader

tired breach
keen plank
#

Looks like the away mission event is not scoring, just completed a epic away mission and did not score any points

sullen bough
keen plank
minor gorge
#

No score on the Chumming event.
And, I've heard complaints of lag and mention that there was an XSLB. Look, guys, I hate to say this but YOUR XSLBs CONSISTENTLY CAUSE CRIPPLING LAG that makes it difficult to even play the game. They are a game-breaking "feature".

harsh summit
sullen bough
#

I completed an epic and got points

#

Just not the LD bonus, EU164

keen plank
tranquil patrol
# grim crane Same on my server

Same here…. Even finishing a rare hasn’t given any points. Finishing an uncommon gave some…. 2nd rare didn’t score again….
Scoring definitely is broken.

grim crane
native oyster
#

How am I supposed to score?

mystic ice
potent galleon
crisp cypress
#

Anyone else seeing inability to score in today's away mission event? We have a player that cannot score points either by collecting mission rewards or starting missions. Rebooting does not work. (Ticket is opened)

spark raptor
#

@earnest crest & @hearty trout where are my 18k points for starting an epic assignment?

turbid summit
#

Officers for ATA event not scoring

earnest crest
#

They are working on a solution for the ATA event

twilit frigate
#

I admire their bravery for trying an untested mechanic on a 3 day weekend, if not their sense

crisp cypress
#

It's not the first time they've shown that bravery (or ability to execute)🤣

twilit frigate
#

The ones who get pulled in to fix it probably appreciate it less 😂

eager cairn
#

having issues getting points with starting away team with lower deck crew.

potent galleon
winter grove
#

Started rare away team mission with Rutherford as lead....and no points scored

potent galleon
#

I bet they would fix their credit card processing really fast if it broke.

cobalt spire
#

Again not scoring correctl, boring

round vortex
#

I become no points by finishing AT Server 153

crisp garnet
#

On Svr 73 we seem to have some scoring discrepancies:

#

The top 3 seem to always jump several million points ahead in any event

#

Either screwed up scoring or botting?

#

Come on Scopely one damn job. Produce a level playing field

native oyster
rotund tapir
#

Also not getting correct scoring

#

On Recruit LD events

finite oracle
drifting dew
#

I also scored in the LD Crew SLB event, then the event disappeared and reappeared for server 79 and now I'm not ranked. Sent in a ticket 🤞

crisp cypress
#

So let me get this right?

The fix cost many the progress they had already earned and it never granted points to those that should have earned them in the first place?

I wonder how many months of ATA speedups and Mats were burned up on this double bait and switch scheme?

twilit frigate
glacial cargo
crisp cypress
#

<@&509691205798592532> the fix seems to have made things even worse. See above.

green thorn
#

23k uncommon ore g4 used. Completed sms 0 points on SLB. Come on on scopley took forever to get those g4 mats.

clear tinsel
#

@umbral nexus Only 3000 points after I spend up a 3 day epic And I got the critical.

#

And I Also completed a couple of commons and uncommon’s

umbral nexus
clear tinsel
green thorn
potent galleon
#

Scopely management and programmers need an introduction to the 6P process... "Perfect Planning Prevents Piss Poor Performance"

ripe gazelle
#

sigh... you can add me to the pile of not scoring in the SLB... not that I really care about the whale competitions... ERM... SLBs.

minor gorge
#

Also, it's still all but impossible to figure out how to submit a support ticket from the PC client. I managed it once, but the route I followed seems to be gone now.

#

Or if not gone, I can't find it again.

potent galleon
small bramble
#

many players cant post space links corretly. if i post from an older game version it still works. on PC 2.14.2 dont work. Please fix it. Mobile users have same issues

primal thorn
#

Others have noted this, but I’ll say it again…we can’t post coordinates links in chats! Very very frustrating as this is a big part of gameplay for many alliances. Please please please fix ASAP! 🖖

small bramble
jagged elm
#

i won this console

spiral lintel
#

Ok so basically my sms for chumming should of been completed but hasn't. So now I've spent all my speedups for away teams and can't complete the event before it ends. Hmm nice going scopley

vague pulsar
#

Whoops. Looks like something is broken.

spiral dew
#

On android and can't log into game

native oyster
green thorn
#

So changing it from a XSLB to a SLB causes my score not to count? Can I get My building to stop, get my 23k uncommons g4 ore back and restart it? Not spending more g4 if my other score won't count. I would be in 2nd place right now in my bracket

keen egret
#

Scopely, explain this and tell me where my SLB points are -- I just wasted 20K U4 and 3K R4 materials.

#

"Ridiculoser and ridiculoser", spoke Alice.

spare sapphire
#

Haven’t received any points in “Buffer Time - SMS” what’s up 🤷🏻‍♂️
Server 55

green thorn
pine cargo
#

When are you going to fix the scoring for Chumming SMS. It’s not scoring as advertised

earnest crest
pine cargo
earnest crest
#

LD scoring has been removed

#

I'd reboot and look again

pine cargo
#

Ok. But I still should have 18,000 more points than I do. Rebooting. Again.

#

And nothing

earnest crest
#

What level and server are you on?

#

Can you post a ss of your event?

pine cargo
#

Ops 46. Server 195

#

Others on this server also still complaining of not scoring

humble plover
#

The Buffer Time sms is unfair to alot of us that have done about 70 to 80 percent before the event started without notice. We should get credit for those tooo. Restart for dailies is like 11pm cst day before the 11am cst events start

earnest crest
pine cargo
#

I completed after event started. I had the epic going already. I used speedups to complete it

#

I was sleeping so I have no idea when the scoring change

earnest crest
#

Ok, the event wasn't scoring correctly at the initial start. They changed the event by removing the LD mechanics and turned it into a normal ATA event

pine cargo
#

It was the epic mission for DATA shards. Which was critical@success. You should see that in Loge

earnest crest
#

It should work now as it reads

pine cargo
#

The other issue is now I have LD officers tied up on 2 and 5 day missions for now no reason?

#

Well I understand that but I’m supposed to get 18,000 points for a crit success epic. Right ?

#

But no 18,000 points

earnest crest
#

There's a comp chest for this event, I'd use those speedups if you need your officers back. Only CS can grant you pts like that. You'd need to file a ticket and see if they're willing to do so.

pine cargo
#

The problem with that is that support takes 3+ days to respond 🤣🤣

#

Am I going to get the speedups back? Because I have to use the them unnecessarily to get my officers back

#

5 day epic mission a lot of speedups

earnest crest
#

No idea what CS is willing to do, only one way to find out

pine cargo
#

Unfortunately in my experience they’re not willing to do much 🙂 thanks for your help hopefully this gets sorted out and the compensation Chest appropriate

#

🖖

naive thistle
#

Yesterday I've activated the protected folders feature of Windows Defender on my Laptop.
Can anyone from Scopley please explain why this morning I had a warning on Defender informing that the file prime.exe (the executable of the game) was blocked when trying to access the folder %userprofile%\OneDrive\Documents on my laptop???
Why is Scoplely trying to gain access to my OneDrive Documents folder???
The below screenshot is in Portuguese, but you don't need a translator to see what program was blocked and the folder it was trying to gain access to...

jagged elm
#

C:\Users\OneDrive\Documents\STFC_Templates - have this folder in my docs from the game maybe you have it to or something similar, a lot of games save files in your docs

naive thistle
#

That folder is on the root of my C: drive, its empty and don't even know what it is used for.
But even so, that's bad design and goes against privacy protection. On Windows the default folder to keep user data for applications is the appdata folder, the developers can reference it by using %appdata% or %localappdata%.
This way the applications don't need to have access to a folder were the users keep their private information.
Giving access to the documents folder is not an option, if the program can access the folder then there is nothing I can do to stop it from scanning my files on that folder.

upper light
#

If your system is set up to use onedrive as the default documents store, which out of the box Windows does for you these days, files that write to that directory like this app will access that folder. Pretty much every application on your PC that saves a document or game profile settings would have access to the same folder, but Defender likely doesn't recognize the app as 'good' so it flagged it.

#

I just looked out of interest and my Documents folder has over 300 sub folders from years of various games, programs, etc. in it.

naive thistle
#

Appreciate the effort to give a possible cause for it, but that only means there are other games with the same design error and it still doesn't give them the right to have access to my private data on my laptop...
Microsoft even created a default "Games" folder on the user profile folder, to give the game developers a place to store they're game data. That's were you will find saved data for Microsoft games, for example...

jagged elm
tough depot
#

assuming Microsoft isn't accessing and viewing all your data

#

and selling it

#

lol

#

just do a C drive search for Squirrel.exe and it will have logs of your activity

craggy lotus
#

Hi, some of us are having trouble with the app freezing and crashing on our phones, and when we log back on it welcomes us to our server even though it is the only one we have ever been on.

#

While some who experience the issue get it if they switch between PC and phone.

#

It appears at random times and started about 4 weeks ago.

harsh summit
harsh summit
boreal sparrow
#

i got hit by a cloaked enemy and the game froze when i tried to see the log

harsh summit
glad peak
#

Okey Scopley, I’m not sure what you think, but if a team mate reposts his DS Armada through the app itself, and the link is not working….and looking at it, it’s like this since days even weeks…..we may could get angry now

native oyster
glad peak
native oyster
#

Alternatively you can access armada links through the alliance menu, or just scroll up in chat

native oyster
glad peak
native oyster
#

Do you feel the need to lash out at everyone that’s trying to be helpful, or…?

glad peak
#

So, you want to start to discuss that with me now? Or just except the fact, that users are still annoyed and UX is crap *atm 😀

harsh summit
native oyster
glad peak
spiral venture
native oyster
#

Hi, I've noticed that 18 hours into the event my SLB and SMS still have completely different scores. Which in my case means my SLB still hasn't received my earlier scoring. I would've liked to compete, but at this point to me it's unsure if this exercise of sheer incompetence will be dealt with in a proper manner.

slate ferry
#

Why are they still different? They have to be the same because the requirements for both are the same!

spiral venture
grave yarrow
spiral venture
grave yarrow
#

Well, nobody can mine there I found.

#

Maybe a good Idea to message support 🙈

spiral venture
#

Come on CR 😂😂

grave yarrow
#

I've never had a glitched node before 🤷

spiral venture
grave yarrow
#

Especially as this node was working a week ago

grave yarrow
spiral venture
#

Wow

spiral venture
#

If you can’t mine on it. It’s glitched and currently can’t be fixed

grave yarrow
amber karma
#

I'm having issues with the events chest rewards, my recruit shards didn't show u until this morning, then when I used them, no new player loaded into my officer roster. I updated, cleared cache. Only play on mobile. Is there a known issues here? Also I'm seeing code on my screen for a few things..

earnest crest
#

Shards only give you a fraction of an officer, you'll need to collect a lot of them to unlock the whole officer.

amber karma
#

i had 120, it said enough for a chest

#

allowed me to choose the chest

#

screen flashed

earnest crest
#

Right, and in that chest are officer shards, not a whole officer. Collect ~100 epic shards of the same officer, and he unlocks

amber karma
#

ahh, its different than the other system, got it

#

is there a way to tell which officer they went to?

earnest crest
#

At the end of the screen popups is a summary screen that shows you all that were in that pack.

#

Other than that, you can see your progress on officers in the officers tab in the top left of your screen

amber karma
#

yeah, thats the screen that flashed by and i was like..wait.. i wanna see! thanks for all the issues

#

info*

#

not issues lmao

#

appreciate it

mental snow
polar mason
#

Linkbug fixed, Eventbug back…

dense gust
#

Holy cow…. Figure. Your. Stuff. Out!!!

pine pecan
#

yap bug is back, scopely again have problem with versions 😂

charred crater
#

congratulations on re-introducing an old bug with a bug fix... Do you guys have a QA team at all? or do you do it microsoft style and let the customer find and report the bugs?

spiral venture
spiral venture
modern topaz
#

Was going to post a screenshot, but I see others are quicker than me... Great work again reintroducing bugs.

fossil dust
#

So its a bug when the Event Store has nothing in it

charred crater
#

if thats the fix, @spiral venture , maybe Scopely should keep a permanent event store active, even if it doesn't offer a thing, at least the annoying bug wouldn't be visible

spiral venture
fossil dust
#

so they fix a newer bug, but not the older bug...............................

#

smh

charred crater
#

well, the complaints about the event store bug just didn't fill their inboxes the last month or so, so it was forgotten...

severe fern
#

Name compacting is still there, link was fixed :\

foggy rock
#

New bug

#

Reserch in this case is Battleship something .. whatever, not Start reserch

#

OS : Android and goggle chrome book :)

#

Beta tester too... so it may be it.

#

About link bugs ... some players use it so it may be OS related. I will use report button from server 119 if i see player linking it properly + ask what OS he have.

spiral venture
#

It works

foggy rock
#

Can we get please notification about game updates in future ?

neon wasp
#

Syndicated xp not scoring

foggy rock
#

Would save lot of work with reporting bugs

spiral venture
foggy rock
#

Anyway client restart will fix that start reserch bug

#

But can you investigate at least what caused it ? i presume none of your player base want to restart client each 5 min

#

And please send mayby some info to beta testers if you want fast feedback ? like separate message ?

#

So we can catch bugs fast ?

#

or we need to assume all new conted not been tested at all :D

hollow roost
#

Isn’t it possible to introduce an update to the game WITHOUT bringing old bugs back too life? It is unbelievable, how Scopely performs 😡😡😡
Finally it’s possible to share coordinates, again, but now we have back this „empty shop“ bug when paging through daily events 😊

spiral venture
upper light
#

I honestly never saw it with the event store, but with just activating regular factions dailies. Still annoying

harsh summit
#

Where are my Recruit LD SLB points?? It’s been a day already.

spiral venture
harsh summit
#

Not to mention the comp chest should have had 3 days of speedups for those who sped up epics..

abstract thistle
spiral venture
abstract thistle
#

not the link bug, the event bug

spiral venture
vast wigeon
#

i'm gettin kicked every minute, what's going on? game updated

spiral venture
vast wigeon
#

not only me, few players same problem

still minnow
#

Maxed all shards obtainable for Troi, but Field Operative still has this as reward for critical success?

grave yarrow
still minnow
#

Oh, right, forgot I read that somewhere

#

Cheers

queen nexus
#

Not getting any points for the syndicate event even after restart of game

#

No progression in the Solo or alliance events for this.

earnest crest
#

There is no alliance event for syndicate exp

#

Which event are you talking about specifically?

spiral venture
#

Do you mean SMS SLB? 👀

queen nexus
#

Yah sorry it’s the SMS and SLB

#

I thought the SLB was an ALB at first

earnest crest
#

How much syndicate xp have you gained since the event started?

queen nexus
#

I’m level 11. I think it’s 250 per day? It’s showing zero for both events

earnest crest
#

What's your score now? and are you sure the event was running when you claimed? it started late today

queen nexus
#

Score is still zero on both

#

I did syndicate xp after noon for sure. Always wait until after reset

earnest crest
#

Is noon when your events usually reset? this one started late, very late

main coral
#

Question for @umbral nexus and /or any of the <@&509691205798592532> because from Support I've never received a clear answer :
Why does the notification for 'ship being attacked' have such a delay ( it can vary from at 10 minutes and up ) ?
I mean:

    • if it's designed this way it makes no sense , because it doesn't help the player much.
      In a logic of things - as a player it makes sense to be alerted in real time, so I can act - in real time.
      Otherwise, I'll see it eventually - but no need to "alert" then.
    • or, otherwise, if it's a known bug - then is it worked on?
spiral venture
#

Are we talking about the red banner that pops up when you are about to be attacked?

upper light
# main coral Question for <@961288358284378122> and /or any of the <@&509691205798592532> ...

If you mean notifications on the mobile that has always been an issue and it's very device dependent. I do get notifications on the old device I have in seconds while my main phone might take hours to get any notices. It also seems to vary if the game is running in the foreground or not. But I have recently seen where my base getting hit in game didn't give me any notice that I was attacked until a full 2 minutes after my mobile did with no on screen indication it even happened, so no way to repair, defend, etc when they came back with the same lack of client notice. That to me is unacceptable.

spiral venture
upper light
#

LOL. That one device is the only one that has worked consistently for years. I'm never getting rid of it for that reason.

main coral
# upper light If you mean notifications on the mobile that has always been an issue and it's v...

It used to be a time, roughly 3 years ago when I started playing this game, when they (the alerts) were popping in real time.
I didn't change anything from my side: I.e. the device is still the same.
Granted the OS got updated , but so was the STFC.
Also, from memory, I think I've seen somewhere around here - if not in bug thread in some other thread ( general feedback maybe)- a similar point being raised by some other player.. but I've never seen it answered.
So I was 🤔 wondering...

main coral
main coral
tough depot
primal zinc
#

Hi

echo cipher
#

There is a glitch that presents my last chest contents when I hit the warp button that is really getting on my nerves

#

The link break is still active on my phone, no updates hit Google Play yet

alpine oar
#

When backing out of daily events we get an additional screen once again….. come on scopely. This was fixed and now broken again.

kind sparrow
#

Not getting any syndicate points for the event finished all dailies and not rewards through syndicate event ?

distant anvil
#

I don't know what exactly is going on, but almost all of my ships cargo area is greyed out and unable to gather resources whether it's after battle ore mining. Uninstall the game completely I've also tried rebooting my my phone and my tablet a clear localization didn't work either

#

Only one of them is actually working. I've swapped them out with other ships I've changed their location nothing fixes it

#

And it's happened on both my Apple and Android devices

#

You guys are breaking more things in your fixing. Not only that but also I'm getting the blank screens again which was supposed to be fixed and I'm getting pop ups of Chess that I'd opened a while ago as transition screens

#

Here's a wonderful idea. Fix the bugs first then come up with new content

native oyster
#

All those ships are in dock

distant anvil
#

They are gray even out of dock. Do I have to retake more screenshots to prove my point to you

#

The screenshots were simply to show you the what the gray area looks like

native oyster
#

What happens if you put it in a mine or right after a hostile battle would help

#

Mine are greyed out until I engage with a node or hostile, only turn white after. But that’s always been the case

distant anvil
#

Oh I tried that too I put all my ships onto a Mining Node and it didn't clear the problem

#

Not in dock

#

Furthermore the ones that did work a moment he hit the base the bug occurred and I can't get them to work

native oyster
#

Have you shot a lot of hostiles today?

#

Or rather, over the past 23 hours

distant anvil
#

Well you kind of have to because of your unusually high quantity of hospice for the below deck cow event

native oyster
#

*their

#

It’s not my event

distant anvil
#

So you're saying the bug is actually caused by the other event

native oyster
#

Lol. I didn’t say anything yet

distant anvil
#

I only discovered the problem because I started trying to farm cargo for my amalgam

native oyster
#

But there is a hostile kill limit of 2000 per day. After that you can score for events but you get no loot

#

I believe that limit resets in 40 mins

distant anvil
#

And then I was going to do my latinum well considering how high that kill count needs to be I think it needs to be raised that limit

native oyster
#

Reboot then and Try again when that passes. If it doesn’t work, raise a ticket to CS

native oyster
#

This annoying message coming up when exiting an event sub-menu instead of the menu of events.

spiral venture
#

If you can’t mine on. Certain node it’s because it’s glitched. You need to find a new node

sharp elm
#

When is the text bug going to be fixed where the text of the alliance name overlaps the ship name? It’s being doing it for a long time now and it’s very annoying.

spiral venture
woeful garnet
#

Its not a bug report but I can’t login the game, it keeps stuck with loading the game. App is already updated such as my IOS and still loadin the game.

spiral venture
spiral venture
woeful garnet
blissful copper
#

This is awful 😣

spiral venture
# woeful garnet I had it since this morning 10 am

Not a clue what that means. All I can direct you to is the basic trouble shooting for connection issues till you can get in again. Stuff like use airplane mode on and off. Restart game. Restart device

spiral venture
blissful copper
#

Im in ds yes

#

The blinking is hypnotizing 😁

spiral venture
blissful copper
#

Let me move to another one and see if happens again, That one is in New Calgary

spiral venture
blissful copper
green thorn
#

@umbral nexus I was told that the score would be fixed for the XSLB that was changed to SLB. I was told this when I put in my ticket. This has not been done.

I have all the screenshots as you guys need to prove this. I lost 23k uncommons that scored 1.26 million points with that change. My score after the change spending more uncommons is 888k. Is there going to be an individual comp? Server did not lose anything. Individuals did.

spiral venture
green thorn
#

@spiral venture EVERY person on the server did. Even those who did not score in the event. So does that mean scopley is not fixing the score as stated above? My placement in the event would have been better than the 25th place I now rank. I'd be in 8th had it scored correctly. I saved up that 23k uncommon g4 ore for month. Losing it in an event I was trying to place in

earnest crest
#

The Tendi chest had an invisible pt repair mechanic attached to it, and was only given to those that scored in the xslb. If you've already claimed all the tendi chests, then your issue is slightly different from others and still persists

green thorn
#

Not until I spent more g3 and g4

earnest crest
#

Are there any Tendi chests in your gift section still?

green thorn
#

Don't see any

upper light
#

That's not the gift section

#

Look where the 4hour/24hour chests are

green thorn
#

So you are saying my points have scored if it was claimed?

earnest crest
#

If it was claimed and if your problem were the same as the rest, then it would have worked. But your problem is different, and you should contact CS.

green thorn
#

I have put in a ticket

earnest crest
#

That said, there is a small window of spend where pts were granted toward neither xslb nor the slb. And those pts are probably lost.

green thorn
#

My SMS was completed with the 23k uncommon g4 I used at the start of the sms. This was used on academy. I waited to spend more until fixed. Never was fixed. So I spent more just to get 888k score

earnest crest
#

Give that information to CS, and see what they can do, if anything. The more specific spend information you can include, the better.

green thorn
#

I have proof and screenshots of all my stuff used. I guess if SCOPLEY will stop my academy and grant me that 23k g4 uncommon ore back to my account and I can restart on a next material spend. Wonder if they can do that?

green thorn
#

Is there anywhere other than in game ticket I can send this stuff at once? Different folks keep responding and they don't look at previous info

#

I'm no whale but I'm certain I've spent over 3k dollars in this game easy

spiral venture
modern topaz
#

Shouldn't there be an event store for the apex event?

tidal tartan
#

No event store active

modern topaz
ashen agate
#

Definitely no event store active anywhere for Apex.

tough depot
#

Augment event not scoring correctly

#

And 2 days missing from the timer

modern topaz
#

Saw in another channel its supposed to start tomorrow

#

And yup, their own post says so

spiral venture
jagged elm
#

On the PC app, when i go to a event

#

and back out i get this screen

#

and not this

woeful oar
#

I can’t warp to Augment space as every system says it’s warp level 40, even the level 20 system. Can we not just get one event that isn’t broken. 🤦‍♂️🤦‍♂️

spiral venture
#

Your in a warp 40 system that’s why your getting that warning

woeful oar
spiral venture
grim turret
#

Scopely should do something about battery usage. I’ve got all in game sound disabled, but it still uses 46% battery on sound.
Scopely logic?

native oyster
#

Apple logic if anything

#

This indicator just means audio could be playing in the background. It is no indication of cause whatsoever

spiral venture
#

Yep what Tommie said

#

It’s how Apple made their battery usage app

nova tusk
#

Apex event store is up for me but still missing a few of the options if I'm right

nova tusk
#

faction credits i believe

spiral venture
#

Can you screenshot it here so we can forward it

spiral venture
#

Yep just checked independent credits aren’t in the store

nova tusk
#

yeah. there's usually a chest with indy and fkr credits

spiral venture
#

🖖

#

I will forward now

paper moth
#

Not sure what is going on, but I'm intermittently losing target locks while attacking hostiles

earnest crest
#

Unusual, have you rebooted your router and restarted your device?

sage parcel
#

Server 33 experiencing a lot of lag. Several players having lag issues so I know it's not just my account / device

pearl turtle
#

Can we please get a fix for the Meridian render bug? This has gone on since the introduction of the ship.

finite oracle
cursive wyvern
#

Ok how does buffer time event work? I was thinking it was tied to daily done but i have done over 250+ in dailies and only scored 150 in buffer time. 2nd day buffer time is going on and still cant win squat in it

nova tusk
#

buffer time scoring is actually 10 points per daily

#

if you do your dailies before events reset tomorrow, you should finish it then

zenith mural
#

Why do we receive blueprints in a warp 80 system for ships that aren’t capable of warp 80?

zenith mural
hardy plinth
#

Listen @umbral nexus , these bugs are ridiculous. We now have alliance chat ending up on galaxy chats. Stop worrying about stupid emoji and fix the bugs. You talk about quality control and it’s not any better than before. These bugs continue, it’ll come down to people requesting credits for any purchases made directly with Apple.
As well the link issue is still not fixed.

fallen tartan
#

I also appreciate emoji comms for PC…

hardy plinth
zenith aurora
#

Weapons fire across the system. This has been occurring for months now. Reinstalled my client a few times, also occurs on PC.

zenith aurora
hardy plinth
#

@umbral nexus WHEN is this bug being fixed. Apple has plenty of diagnostic data. When your doing pvp, it crashes constantly.

zenith aurora
fallen tartan
zenith aurora
#

That connection icon is a common issue as well. I have a 1.2 Gbps connection....

#

It happens on Wi-Fi, cellular, every connection. I'm running an S21 Ultra, so what's causing this?

fallen tartan
#

TCP handles this just fine and you can see this by just doing a wire shark. They to your point can handle this warning much better

hardy plinth
zenith aurora
#

Wi-Fi at 262.5, cellular at 328.5

fallen tartan
zenith aurora
fallen tartan
# zenith aurora Wi-Fi at 262.5, cellular at 328.5

Peanut, it’s not a throughput issue. It is client to server fragmentation. This could be upstream from your house, or service provider. The warning indicates a sync issue with the relational database and presentation system. It does not mean poor bandwidth.

hardy plinth
fallen tartan
#

Let’s team up on this Lancelot!! @umbral nexus This the above point, the backlogged item of the user experience on visual node bug bringing out pixels due to poor application delivery controller cache, or memory cache is causing us to need to flush local. Is there a clean-cache your development team could investigate with this UX issue, and maybe put this on the following sprint planning cycle? Ty! Ty @hardy plinth

left cave
#

Started the game this morning and all my bookmarks have gone missing 😡

#

Both PC and iOS version..is it permanent or just a bug?

zenith aurora
vestal talon
#

Ever since the update today...many systems are struggling to come up properly. Reboot doesn't always work. This is on the PC where I'm trying to select Necro where I sent my Nova but it keeps showing Duportas which is in our TC

native oyster
tranquil patrol
# zenith aurora

Mostly appears when switching to other Apps and back.
Does not Appear when closing STFC, switching to the other Apps and restarting STFC after again.

pearl viper
#

It seems that Romulan scouts provide far better code drops and spawn rates compared to Klingon and Federation.
I was farming scouts in nequencia the other day and a scout usually spawned in 5-10 minutes regularly.
For Klingon, in Brestant, Gorath and Mempa, I have observed spawn rates of 40+ minutes, and about 50-60% of the time, the scouts does not drop any messages.
Several players report the same concern on our server. We suspect that there's a bug with the fed and klingon scouts.

pearl viper
#

example today, both in Gorath. was looking at the system all morning.

pearl viper
#

RNG is consitently bad with Klingons, and consistently good with ROM. that doesn't sound like RNG, that sounds like poor coding

#

Yes I have a very small sample size recorded, but experience is from a week of grinding and staring at one system waiting for scouts

earnest crest
#

If you admit that the sample is small, then collect a bigger set and post the results for us to examine. I'd be interested in a comparison between the different faction scouts

pearl viper
#

If anything, at least it warrants an investigation

#

will do.

#

What's an acceptable sample size? 🙂

#

I'll be comparing Nequencia, Gorath and Deneb, all lvl 38 systems. it will take me some time to gather the data.

earnest crest
#

That assumes all the 38s are equal, and I wouldn't start there since we know that while they are all mostly the same, there are notable differences between the territories, eg. Tygokor & Romii. You could collect more data by killing the entire sets of scouts and analyzing subsets afterwards.

pearl viper
#

concern is not only drop rate, but also spawn rate

#

in nequencia, the scouts consistently spawn within 5-10 minutes regardless if i'm alone or with other players
in Gorath, typically spawn rate is about 40 mintues

#

drop rate of chests will be much easier to compare, simply by sending a long list of scout kills and % of chest drops

#

any suggestions on providing data for spawn rate, or can we get tech support to look at that?

earnest crest
#

That's something far too difficult to test because the rules for spawns, even non-scout hostiles, have not been explained nor explored.

pearl viper
#

Maybe it's about time? 🤣

#

I'll export my daily scout kills and will put them in a spreadsheet

earnest crest
#

If you want to, sure, but you're greatly expanding the scope of the study. Some questions to be answered:
What is the ratio of levels?
Does the existence of scout spawns affect this ratio?
Is there a timer on how often they spawn?
Why after entering an inactive system with no scouts in there, but killing a couple hostiles seem to "force" a spawn?
What causes a double scout spawn?
How much avg messages are in each lootbox per system?

pearl viper
#

I think that's asking a bit too much from players, and should be handled by QA.

#

and our main concern is spawn timers of KGN scouts vs ROM, and drop rate of messages is much lower on KGN scouts vs ROM.

#

Presuming you have some form of database that you can review, pull hostiles killed filtered by scout and pull the metric if they had a chest or not should provide sample size of thousands.

#

This should easily conclude if there's an issue with the code, or poor RNG

#

(Provided you guys have QA teams, DB admins or even use databases and store server data)

earnest crest
#

I'm not asking anything of players, I don't think you should do the study at all. The only question to be answered is:
Do I get enough scout messages from a faction if I went at it?

Also, I'm not scopely, I'm a player like you, but with a moderator role on discord. I'm sure they can answer everything, but that's not what video game makers do. They make the games, and we explore.

pearl viper
#

Oh sorry, I thought I was talking to someone at scopely 😂

livid grotto
spiral venture
#

If that doesn’t clear it reinstall the game

gusty axle
#

Klingon scouts don’t give nearly as much as other factions. My last 5 strikes in Brestant system resulted in 7 yes 7 messages. That was on one ship. Meaning 4/5 were zeroes.

echo cipher
#

@umbral nexus ENOUGH WITH THE LAG, HOW ABOUT YOU FIX QUALITY OF PLAY ISSUES BEFORE YOU WORRY ABOUT EVENTS

tired breach
#

@umbral nexus .. this is a lot of notifications for three completed ATAs... 👀

sonic cave
#

Getting stuck in combat, iniate attack on a hostile and when the ship arrives at attack destination it doesn't attack, ship not showing warp location but instead showing warp starting point when locate button is activated. That's just a few off the top of my head, there's more, fix your game scopely before you start adding more problems.

trail swan
#

Scopley - could you describe your ticketing system? What I’m looking for is whether or not you have a multi-tier support system or if tickets we submit all go into the same pool. I ask because it would be nice to be able to escalate; I say as much because I’m tired of getting the same responses and zero resolution. No, it isn’t my device. No, it isn’t my internet connection. Yes, I have followed the recommended steps to remediate ad nausium yet the issues persist. Collectively, we need your advice on how to proceed with the latest “patch,” which may have fixed a few things, but resulted in more things being broken. The point is, why both submitting tickets if nothing actually gets fixed? By the way, it has been six months since my bookmarks worked…that in spite of countless tickets and useless responses. Please advise.

neon rivet
#

@umbral nexus did they break something in the way officer’s strength accumulates in success chance? Before the last update, that combo had a 96% chance of success. Only change, between then and now, is I promoted and leveled Nero a few times. So, the chance of success should’ve gotten better, not worse.

#

I literally lost 8% success chance for promoting and leveling an officer. That doesn’t seem right.

grave yarrow
#

Did you level up in OPS?

neon rivet
#

And it’s across the board, I’m noticing decreased success chances with other combinations, that used to be guarantees as well

#

Didn’t think ops affected that

grave yarrow
neon rivet
#

But yes I did. Went to ops 44

grave yarrow
#

Then there you got your reason

neon rivet
#

Eww…. Good thing I’m holding at ops 44 then. Thanks for the help.

lilac juniper
#

Wow that’s a pretty big drop

random hornet
native oyster
#

Hey! I have a problem. Today my puffer time event had some problems... I finished with the event and then I went to the crew rescue place and I had 150 log for it. I pushed the 1 box option and then the game frozen and a half minute later worked again but I not had anything from the box. Not even started the video and the list.... And the logs are gone :/

fiery juniper
#

We’ll, after having deployed yet another IOS version that fixed the missing coordinates sharing, now the Alliance’s Armada launch messages aren’t showing up anymore in Alliance chat. Way to go bunch of amateurs…..

#

Never heard of thoroughly testing BEFORE deploying??? It was a ridiculously bugged events weekend and it just continues…

native oyster
grave yarrow
native oyster
#

No no

#

What we collectively need is for all avatars to be removed 😅

native oyster
#

hahhahaahhaaa

pearl jungle
#

I've completed the mission in Tera Lara but it didn't open the next part of Augment space

pearl jungle
#

I'm not 100% I think it was Autopilot

grave yarrow
#

They don't unlock any further systems

stone galleon
grave yarrow
# stone galleon

It's a ghost ship, happens when going into a system when destroying animation happens.
A restart should fix 🙂

pearl jungle
#

@177ColdRogue26 it didn't free up the path though it's still all locked

grave yarrow
pearl jungle
spiral venture
grave yarrow
#

Dangit ....

#

NB faster again

spiral venture
#

That is what autopilot Terralara unlocks

#

Like CR26 said autopilot missions unlock the faster road to the systems there is 2 more Autopilot missions 1 is Yarda which opens up 2 lanes and there is another one that opens 1 lane

#

Duriana is the other one

pearl jungle
#

So how do I unlock the path to them

spiral venture
#

Click on the locked warp lanes to see what mission you need to do

#

Then check https://stfc.space/ for mission info

pearl jungle
#

Ok thank

cobalt hearth
#

PC Version - only this system shows up this way if I can even get get, Server54. 15x game restarts, 2x PC reboots

#

or this screen

earnest crest
#

Have you repaired yet?

sage shale
#

Hi. Where are these systems which count for 41 dailes

spiral venture
#

Plus a couple glitched systems that score for certain rep brackets even though they have lower level hostiles but idk what systems they are or which rep is affected

sage shale
#

Can't reach Deep space. Yep those glitched systems

spiral venture
#

Your just better off getting to DS

#

Your mining daily is G4 if you stay at higher rep without getting to DS which is tough

#

Also level 41’s can be hunted in Urvsa and Groombridge

sage shale
#

Great Thanks

earnest crest
#

For some players, capital systems can work for quite a long time if you can't reach DS or if those alternatives don't work

spiral venture
deep bridge
#

Mine nodes are not refreshing just disappearing

timid rover
#

On eu-135, the DS 4* nodes are slowly disappearing....ie not refreshing ( or respawning as they sometimes do in another location...) not many left now.....

radiant patrol
#

I’ve done everything Scopely suggested to fix the repeated game crashing issue but nothing works. Game continues to crash. Using IOS. Anyone have any other suggestions?

earnest crest
#

Out of options? Then I'd try deleting all unnecessary apps from your phone, uninstall stfc, then reinstall stfc.

hardy plinth
wind nimbus
#

Server 55 completing rouge events and earning trophies but no apex rouge score...

pastel mountain
# wind nimbus

did you leave/join/create an Alliance yesterday/today?
doing something like that will often take you out of any Alliance LB/MS events

eager burrow
#

It seems to cause problems especially if minimizing but also just in general

timid rover
#

Any one else having disappearing ds node syndrome.......eu 135 is running out of nodes.......

true wing
#

Some of our players were raided last night but they had base shields up (and still currently up) anyone else come across this or is the enemy hacking?

grave yarrow
#

They can request their ressources back from scopely too

silver helm
#

I think the same old bug with spok and armada is still here, right? can it please be fixed?
If you run an armada, spok dont use the def values of the own ship, it use the values of the armada leader for all ships!

The result is, you can lose an armada with a team, that you can kill solo... because the shieldreg is way lower...

this is a very old bug and it realy suck!

kind sparrow
#

I've not received any points for the research event past two days ? Anyone else ?

grave yarrow
kind sparrow
grave yarrow
#

This event has been running for 4 hours, not 2 days

kind sparrow
#

It was on there all day ?

grave yarrow
#

No.xlimited time goes 6 hours, normal event is 12 h

kind sparrow
#

I'm not arguing I apologize

sleek fern
#

can you please fix the display errors on the ships? [PC version]

keen pumice
#

I have nowhere to spend blue coins from Stella event

earnest crest
#

I'd reboot and check the store again, there should be places to exchange them

spiral venture
keen pumice
#

Never said uranium said EVENT coins

spiral venture
#

The rogue trophies?

#

Check the event store

keen pumice
#

Not the trophies check armada event

#

Blue round coins

spiral venture
spiral venture
#

Also in event store

earnest crest
native oyster
#

How do I fix so I can speed up?