#👾-bug-reporting
1 messages · Page 445 of 1
Alliance gifts from other people buying stuff like the Amalgam shows {0} instead of the name.
Sure, I mean, I dont have to know who just payed scopely a hundred bucks
ha ha lol... who QCs this game lol
But its still a bug i guess
the Talondarsek I spent in the store did not apply towards my alliances score (for Talondarsek Exchange ALB), been waiting for quite a bit to see if refreshes and it does not
@harsh bough looks like several servers have the same issue as mine
The Stella option in the event store disappeared after I backed out of the store and went back in after buying 50 bp's. I think this is where it was in the event store.
I hope not, I would have spent the credits on an officer then. Was going for a second stella.
I just had someone in my alliance screenshot the main event store and it doesnt say there was a limit like the other ships
There's always a limit 😅
When I was in the store the option was still there to buy more. It didn't grey out like it normally would. It wasn't till I backed out to see how many I had then went back in did it disappear.
I have sooooo many tooltip resources! 38007, actually!
Anyone else not seeing the exocomp working for plundered loot?
Alliance rewards have gone anonymous {0}
I've just had the same problem, no limit stated but dropped off the store after 50bps bought.
Before and after clicking upgrade the requirements seem to change
@fringe lion you are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials. In fact you really need more.
Syndicate store level 8 only gives half of daily reward amounts extra instead of doubling it 👎🏻
I am one pack away from maxing my amalgram. It said limit 2, I bought one and restarted and the pack disappeared. Now I’m stuck with the ship at T8…this needs to be addressed
You'll have to contact customer support in-game probably.
Ship power in armadas is showing up wrong again.
Using Gowron as captain is not yielding 1.5x points in arbiter of succession.
Event completionist is not scoring in my game
Game not letting me back on 😡😡 6th try is a charm 🤣
Are you going to fix the bug where you can not use discovery ship . Will not leave station. I have reported and followed up.thought it would fit x with this maintenance but no such luck. Please fix
Im hoping im still on beta and not getting anything for it absolutely horrible since update, lag white boxes for all the lovely avatars I want to buy 🤣 ships going no where but somewhere. If this is for everyone fml
No more daily chests lol
Amalgam Ship ability shows incorrect value in German translation (didn't Check Englisch version)
The given value is 0.0015%
Made a small mistake in decimal to percentage conversion, still off of the numbers
I'd like to quote Order2Chaos :
Common causes:
-
you're using Pike or Picard with Culber. This will incorrectly show Culber as working at a higher percentage, drop Pike / Picard.
-
Less common is an issue with just Culber. Remove Culber and try again. If this fixes it it'll be a rounding error, you can try again as you change the warp drive, jump efficiency research, or Culber level.
-
jump efficiency research. Seems to have an issue at rank 4 and 8 where it can return an incorrect number. Increasing the rank of the research seems to resolve the issue.
This?
Ty
Happening a lot more often
Are you sure? All information is that it's 0.0x%, and at 0.00015% you're looking at 1500 extra loot per billion?..
Curious to see your math then? 1500 per billion would sounds entirely pointless instead of mostly pointless 😂
Then please explain my bad numbers in loot @keen surge
And I just noticed my stupid error
Honestly, I think you're confusing decimal and %. If you received 0.00015% that would be 0.0000015 x, witch from a total of 431,000,000 would give an entire 647. You look to have more than 647?
Math + tired brain is a really bad combination 🤦
The lag on the servers has gone crazy since the update. Taking ~30 seconds for nodes to refresh
9900% exocomp for amalgama does not count towards daily tasks
Amalgam part two, disrupt Romulan supply chain - node not visible
Have you tried hitting a Romulan trader? I would suggest one of the new ones, but I'm told that any will actually do.
A few weird graphics anomalies
I’ve had these graphics for over a year now, even after upgrading from iPhone 7 to iPhone 12
Problem is that it won’t jump. Sure, I can reach it via normal warp but it will not jump anywhere, not even to the neighboring system in a hub. Multiple reports and going on a couple weeks now
I didn't have these at all until I started over 3 weeks ago. Tried clearing localization and even reinstalling but no change
I don’t know if it’s a bug… but I fixed it one less problem for you!
I’ve just become accustomed to them lol. It started with an update while I was still using the iPhone 7 and it just carried over when I upgraded to the 12. It’s become a joke that Diaz (Fed) looks like Michael Myers, aka Shatner mask 🤣
It’s not a bug! He’s a shape shifter! You lucky lucky person… he got to show you his true identity!!!!
“Working as intended”
Yes, and at t least one of the given points is the reason therefore. Did you check your crew and research?
In my case, none of your points listed are applicable. Worked one Sunday, next Sunday with same crew and no change in research, stopped working and hasn’t since. Been going on for a month now. Jump efficiency is lvl9/10
Which crew are you using?
Until I have summoning it’s not really an issue for me other than missing out on the easy event points by not jumping to the systems and running PMT
PMT should work. Did you try any other random crew? Or are you maybe moved to a higher warp range system where your disco cannot start due to insufficient warp range?!
Anyone else getting this?
working as intended
the devs have not learned yet to make changes without breaking existing code
When I say won’t jump anywhere, I mean anywhere. In one of my multiple tickets about it I showed it won’t even jump from a lvl9 system to the lvl10 system hub. Supports acknowledges it’s a known bug. Just figured that after 2 updates they’d have come up with something
Calm down mate. I'm not Scopely and just trying to help you. So, I suppose you tried several crews. Do you get any error message like "update your game"?
Oh no worries, I’m not amped up at all. And the “update game” is the exact message I get. I do appreciate the convo btw. Maybe our chat will help others in similar shape. Not new by any means and it’s only an issue on my “casual” game on another server for when I need a break from the constant grind on my main. And one my kids can play without destroying all my work 🤣🤣🤣
I bet its the crew even if PMT should work. Just for fun, try a random crew which doesn't use any synergy. Maybe they have broken some more with the release 🤣
Thanks. That worked!
Won’t even jump with just a Capt on board, no other officers at all. I should note that personally, most bugs I’ve experienced have been with this android account compared to my apple main account
Weird. Three stupid troubleshoot questions. Did you try deleting localization data in-game and the app cache itself? And are you sure you have enough ressources to jump? I mean not only one more but way more.
Yes to all of the above.
Yes
Yes
Next step I’m trying when I have the down time is to reinstall on older android that’ll run it and see if it’s some glitch with my A7
@keen surge do you have a clue? It's not the research, not the crew, not the warp range.
Warp works just fine, only spore drive function is issue
T7 discovery, range is 26. I can warp to the systems I need, just can’t jump to them. Not even from a lvl9 to a lvl10 system
Working on it now actually, hopefully that fixes it for me. Problem still exists for others though
Yes. Research is currently running to go from 9/10 to 10/10
@mental garnet how much are your costs right now?
482 for a jump with just a Capt on board. Also, I can’t refine because I’m holding too many. Only use the Disco on Sundays currently. Research finished tomorrow so I’ll know then if that fixed it
Rounding I'd say.
700 ÷ 1.45 = 482.76, jump cost should likely be 483.
So, they broke it also for level 9 too then 🤣 
So you have blue Stamets?
Nah, differences in rounding is common with these things unfortunately..
If you have blue Stamets try only him and see what that does first. No synergy, no Culber.
Yes I do have blue Stamets, currently rank 2 lvl 10
Try him without any other officers, should be 424 cost.
Ok, rushed research to lvl10 and she jumps again
Oh, ok. That'll work to then 😢
I'll amend your help text next time regarding different levels of research.
This one is different to the other. The other one happens when rounding isn't even an issue..
Nope. The level 4 efficiency will bug out even when the answer has no decimals, just returns a lower value for no reason.
Hopefully my lvl9 was just a fluke glitch with my troublesome A7 tablet as well. System glitches is why I have it to the kids in the first place. My older K77 tablet is more stable than than this new one. I only run Android for my camera system and casting to a projector for movie nights otherwise
It doesn’t play well with others
Absolutely
It's not a device issue, it's a client issue. The error message is not really helpful.
With level 9 you have 45% efficiency, with what looks like a base jump cost of 700. So 700/1.45 = 482.76. this should round to 483, vs your in game stated cost of 482. Rounding error in client.
Decimals always screwing things up, like gas prices
Hence I suggested blue Stamets, which would have made it 65%, which would have made it 424.24 and should then match up again 🤔
Thanks for all the help btw, I greatly appreciate it
Ok. It's a difference in the handling of decimal values between the client and the server.
My wordy responses will only get longer 😂
Those are both just scans?
Away team key Stat is attack, I sort by attack. An officer low in sort boosts success/payout more than an officer high in the sort!
Key stat provides a higher contribution than other stats to success chance, that all. So officers with higher total stats can still provide more than by just focusing on the key stat.
From memory, so don't quote me, but I think it was 2x contribution from key stat.
So if you had 1000 attack and 300/300 it would be equivalent to adding 2600 stat points, so if you have another stronger overall officer with say 800/800/800 they'll list lower by attack but add a higher equivalent 3200 stat points.
Ahh good to know. Thank you!
Klingons and the Technicolor Dream Hair?
The amalgam plunderer exocomp doesn’t score toward your daily goal.
FIX THIS PLEASE, THIS ISN'T FAIR
Plenty of people unfortunately.
First off, you're not using Pike as captain with Culber or anything?
No, neither of them were on the ship.
I've been swapping officer and lower deck crew members around, nothing seems to work.
Ok, what's the tier of discovery, is the warp drive upgraded, what level of jump efficiency research, and what's the cost it's asking for when you try to jump?
Just tiered up to 6 today. It happened at tier 5 as well.
Warp drive at tier 5 was upgraded. Now at 6 it is not.
Jump efficiency 4/10
Cost to jump is 624
Yeah, ok you've got the annoying one. Rank 4 efficiency research is returning the wrong number.
Any chance you can bump it to rank 5?:
If you're able to increase jump efficiency to rank 5 it should correct.
If you can't, you might be stuck until you can. Other option is to just try different combinations of captain Stamets with Culber/Synergy and hope one of the numbers works out, but as it's not a rounding difference in this instance I'm not hopeful..
I'll be able to upgrade to 5 after another discovery refine. I'll try that, thanks for the suggestions.
Seeing heavy lag this evening between systems on wifi/cell and PC/Phone. targeting and commands take several seconds longer to register than previously. It's almost like TC lag has expanded to everywhere else after this week's maintenance.
Game crashed (reloaded itself) 3 times in a row during a base attack when attempting to quickly repair between attacks. I’m on iOS
Also using the new rep exocomp is not scoring for the daily.
Tron crossover
Is customer support working or are they just to busy to give an automated answer to a ticket?? I have put in more than one ticket since yesterday and havent recieved an automated answer. I am in Europe fyi.
I put in a ticket this morning and it was answered within 12 hours. Was about a bug with the alb
Safe haven mission 5 doesn't issue the selected reward
Also only had the Safe Haven 1-5 in event store, the other two still are not there
Screenshot 2022-01-12 10.38.51.png There is a long standing problem with Switching Nodes. When they are refreshed and they switch to a new output the node on the screen display does not change colour although the display at the bottom of the screen does change to show what is really being mined. This node at Niawillen was producing gas but after refreshing it began to produce ore but the node remained purple. However, at the bottom of the screen you can see that ship C is actually mining ore.
Looks okay to me
11,798,000,000 x 0.024% = 2,831,520 extra cargo
Taking into account the awful rounding scopley uses that looks right for your attack and winnings
But it’s no sensation this Ship.. my g3 Valkis have same with cargo increase crew…
Yep.
you need to loot bigger bases 😬
Bigger bases don't exist on my server.
We're not that old. We have 1 lvl 49, a handful between 40 and 46. Everyone else is in the 32-39 gap. Very few have that level of resources available
Funny
Cool down Time on refinery is stupid too
not a big fan of the cooldown either
sorry boss, will try stay on topic....
Not you 😂 the guy making bug reports about things that are working correctly 😉
I mean this might be the most successful new content launch yet? 😶 Waiting for those hidden bugs..
Kinda had to get this one spot on... Imagine the tears if the amalgam special ability took too much 😂
Game has decided to start crashing after I updated Android...
Same issue I've heard from my iOS friends
How did I fix this?
Hit random buttons until it goes away?
what device?
Usually, an app restart will fix a lot of visual glitches
Luckily for me, my app is crashing and forcing me to restart every 1-5 minutes, anyway
I restart phone didn't work
Have you tried clearing cache/localization?
Will try that. Ty
it's the planet you are based on, if you relocate to a different planet in system it should resolve the issue
heard someone suggest reinstalling android webview for those afflicted by constant crashes
Have fun trying to uninstall an Android base service 👍 🤣
weird that it'd be in the play store then
completed building queues are displayed in different ways
It was a part of Chrome initially and has been separated. That's why you find it in Playstore. Uninstalling is only possible for it's updates but not for the service itself.
If you go to 40, the speed ups will come
I have the steel to get up several ops levels, it's the lack of ore and speed ups causing the problem
I need them to get to 40 in the first place 😅
Maxed Disco plus ops 40 = 24 x 4 = 96 days of speed-ups every week
another 3 crashes in the last 10 minutes...
isn't anyone solving player problems here ???
crashed again...
what player problems?
crashed again...
and I cleared localization to see if that might have been part of the problem, but still crashing
Android 12
Build number SP1A.210812.016.G986USQU2EULH
I updated Android last night, and now the app keeps crashing. It's the only app having this issue.
Placeholder for player name in alliance reward store broken. Shows only "{0}" instead of player name.
ghrush is bugged. he raises my warp to 150 but I still cant travel to warp150 systems…
Because you're using pike. When using pike with an officer increasing warp range, it shows a wrong value.
Take pike off of the bridge and you see the true warp range
thx. but is still a bug. should show correct….
It never did and will never do so, because scopely never addresses this bug like at all.
Fix notifications. You broken them more and I’m not getting any.
{0} has always been so charitable to our alliance. What a guy(?). Oh, might want to take a look at the green button though. ¯_(ツ)_/¯
I wrote it earlier. Placeholder is broken for player name.
writes that there are not enough resources. Rebooted the game. Does not help
You are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources. As the values are correct on database level, the client requests the value there if you click on upgrade, which is correct, and determines that you have unfortunately really not enough ressources.
Amen 😂
Thank you😊
Relocation to a different system was what worked for the screen problem I had. Ty
Do we know if there is a major bug on upgrades where it is taking more rss than it shows?
An alliance mate posted this morning that he hit upgrades with enough rss. Then it showed he didn't have enough rss (ss below)
I noticed a similar issue last night. I clicked an upgrade for 4 mil tri. It changed after the click to 5.3 for a split second as it was going thru and I'm pretty sure it used 5.3 mil tri out of my account. Didn't have ss because I had the rss but I'm almost positive it took 5.3 tri from my account.
Not sure if you've noticed or heard from anyone else about this
See my explanation above.
Alliance rewards claim screen...
Unless we plan on ruining enemy vacation plans, it should be "hostiles" not "hostels"
Thank you
So we are all going to pay more than what it shows on our screens. This is a huge problem and looks very bait and switch. They need to get this fixed.
Their is a chat bug atm where PM’s aren’t getting through to player. IOS13 Latest update of game and iOS
@bleak lark have you tried promoting him ??
no, but the correct price is 200
He is on a ship ATM:
You will find that once you promote him the extra will be their (I think), sure similar happened with other officers
Anyways he is right. You pay always more than the client shows.
I agree your paying what your supposed to, problem is there seems to be no way to see what your supposed to pay and plan the amount you need accordingly.
Prophetic Part 1: didn't get rewards for "assist the colony step?"? and wasn't told what I was going to donate (sorry didn't get a screenshot of it just saying donate)
also trying to follow the story and its pulling some mass effect level character choices with the options not being clear how they go to the choice and what the choice will do.
Everytime I log in for 6 months....I'm tired of being patient.......the game isn't fun for me if nothing is being saved
Event scoring not working for hitting kling/rom hostiles, only getting 50 points instead of 150, I’d like to say I’m shocked but meh scopely 🙄
I was just coming to report the same thing
It should record correctly in the event itself, whereas the points aren't shown correctly in the notification. Check your score, kill one and check again.
No it simply isn't scoring correctly on the SMS. Supply ships should be 100 pts. It's awarding only 50pts
Where will the Borg backpackers stay if we destroy the hostels?
Did you kill the new ones?
Yup. About 20 of them and I have 1150 pts.
Then you probably have to contact customer support.
<@&509690795536941056> incorrect scoring in Amalgam SMS for Supply Ships
50pts being awarded vs 100pts
<@&509690795536941056>
Only getting 50 on sms events, for hitting supply ships. 😑
Scoring fine for alliance event, it seems.
Anyone missing the upgrade amalgam leader board event? I unlocked the ship yesterday but the event did not show up
This arc is getting ridiculous amount of bugs:
Will be just lag probably.
The notification window displayed "0+-10 pts 0pts position 0" and as you can see no meta points ware awarded...
What you call Lag in my circle is called overloaded server or unoptimized code overloading the server
Or all together 🤣
Hello i am from 175 server my miner is a freeze
[Пространство «Морска» S:1057703933 X:1.248535 Y:0.5632668]
Near for this place, jump or move not work. Another player's don't see me
You should contact customer support in-game.
You'll need to contact customer support and advise them that you have a stuck ship.
Customer support, not here. Easiest way is through the in-game FAQ.
Graphics glitch on fed faction, unless the traveler is the pic, android
not avialable in PC version ...
right now only the android version is offering ingame support in FAQ section
#557163704383438850 Will have alternative contact details.
nope, just a link to the web version of the FAQ section
and the "login with google" option there is not accepting the google account I registered the game with
Hmm, they used to have a contact topic 🤔
startrek-support@scopely.io is buried in there as an option for banned players though, otherwise I suppose you'll need to ask one of mods for an alternative contact method.
It's in its own channel now:
#👽-how-to-contact-support message
Ah 👍
Still getting the Course Error ‘Please update to latest version’ pop up, every time I try and Jump with USS Discovery. Have updated twice now, and submitted a bug report with no reply.
Have you cleaned localization - a teammate told us it fixed it for him
As in delete app, reinstall?
no, Settings > General > Localization > Clear
it's at the bottom
Trying it… cheers
hope it helps
This time I got a video
Nope, still the same, but thanks for trying
@misty tundra clear localisation does not fix
🖖
happened to me, had to restart the game to fix it
What crew are you using and what rank is your Cultivated Mycelium Jump Efficiency research (galaxy) at?
That must.. bug you, eh?
Jump eff 8/10, crew is varied, trying jump to the next system - range very small
rank 8 is one of the bugged levels, I'd change it if you can
Cheers will try
Please tell me that 9 is not bugged 🤣😜
someone had a different issue yesterday with it, something about rounding/truncating errors. But it's rare. I've never seen anyone have an issue at 10 though
Sounds like a excuse for shoddy untested code
the most commonly bugged levels are 4 and 8
👍
For the sake of curiosity, what's the stated cost to jump without the officers?
come on guys, CBS/Paramount would never approve this - look at the registry number on the ship.
I have a stuck ATA that I cannot claim or retrieve officers from. Opened a ticket but no response. Any idea how to fix?
Every time I try to claim it, the client randomly claims one of my others I have saved up
I cannot claim it using the assigning officers to a ship slot method either, the buttons just won’t work
I’ve cleared the cache, and waited for a refresh cycle and still nothing. I don’t want to start any new ATA’s in case it takes all my officers, so I’m kind of stuck..
Rewards from alliance player's section just come up as 0 and not there names anymore maybe it's your new scopely feature or a bug, if not pls look into this 😀
Problem solved
I’ve done the normal 86 step troubleshooting . Force close , clear cache, uninstall reinstall app. Put all change in left pocket while standing on right foot etc…
My game is crashing anytime I try to enter a system with other players, or going into alliance chat
Ever since I’ve started playing this game in repeating ranked events the indicator icons/rank change has been incorrect. If you’ve moved up it shows a negative number and a red arrow. If you’ve moved down then it’s a positive number and a green green arrow. Clearly it’s the wrong way round. Can’t be difficult to fix such a simple bug 😅
You'll have to contact customer support.
North Star (correctly) mines faster than displayed rate. Displayed rate does not account for something. (My guess is the health of officers assigned.) Node is always exhausted faster than projected. My NS mines noticeably faster than my Horizon even though the latter has a higher rate of mining displayed.
Hmm... Agreed. But that means i often come back long after the node is zeroed because the projected time is off.
The crew I just tried was 499 for a jump, currently upgrading to 9/10 myc efficiency
so, how much i have to wait to receive the last MS reward and see the next event?!?
There’s 3 over 3 days. So you will get the next one at reset
yup, i see now it says "day 1", on the sub-event... 😅
This still not working
Yepp, just noticed today too.
Just letting you know that I put Stamets in the captain seat and was able to jump again.
Does anybody have any idea why the app keeps crashing every 5 minutes on Android after the latest Android update?
I am not having a similar issue on my Android devices.
I updated my Samsung Galaxy S20+ (SM-G986U) to System Update 23 (version G986USQU2EULH) 2 nights ago. This update included Android 12.0 and One UI 4.0 changes with the December 2021 security patch. I'm not sure which part of this process would have caused the game to crash, but it's not impacting any of my other apps on my phone other than STFC, and I believe that it's because of system resource usage. Once it gets past a certain point, the app crashes to clean up memory usage.
Had an alt account on a Bluestacks instance. Decided to create a Scopley account for it, which I assumed worked fine. I then logged in on an old phone with my main Scopley account on it, hit switch account and signed in to the alt account...except it tied my new account to my main account. So it now has two sign ins attached to one account(!?) and the old account seems to be gone. Signing in on the Bluestacks instance now kicks out my main account on other devices.
I've tried clearing the cache/data and removing the game from the BS instance but it just keeps signing into my main account.
I have a ticket in but was hoping to get eyes on this sooner and to point out a pretty glaring issue in the games auth pipeline.
The auth process is mental, I had something similar, too
Luckily they're pretty speedy on tickets for them. Good luck!
Bug with the event store:
The Meridian Refit is available in the Event Store, even if you've already unlocked it, super minor thing, but having more than one of them gives zero benefit
Right? Like I get generating a user token for people who aren't signed into anything. But as soon as it's assign to an actual account it shouldn't be able to be changed or overwritten. Assuming their DB isn't a colossal mess it's a simple look up to see if the account has a token and then signing in with that account.
Or, y'know, an actual "Log out" button.
Or a switch account that switches account logged in, rather than the account you're linked to (which is a new behaviour on me for any auth service...).
SSO is a pain in the backside, as is migrating accounts, but there was zero defensive programming involved in the scopelyID roll out 😂
Seems like it.
Seriously over 300 attacks against my station and not a single god damn notification.
Not sure if this has been reported or is even a bug?
But are players hitting a invisible cap on for Cargo? I am killing the new cargo with my Vi'Dar and it seems that I still have room, but cannot gain any more.
I see the kills in the Battle log too
Logs show a different full point
1500 hostile limit for rewards, But do you have Stonn or 4/11 on there with Picard?
If so, the client incorrectly shows an increased cargo hold, when it isn't actually increased
Picard/Pike won't boost non-combat abilities like Stonn
Crew
BTW I know they don't improve that... But still wondering about the miss reporting
That's the one, you're getting the officer ability of Borgonn, but not the picard-boosted portion
as a possible bug
definitely
I would call this a Display bug possibly? Your thoughts?
Yeah, the client fouls up so much stuff 😂
Yep
Pike, Picard and Bones all have the same "display bug" when using them as captain. They all affect abilities during combat ONLY.
Are we supposed to receive both Klingon and romulan tokens from event store claim for todays pledge events? I only received the romulan ones
I also have received the elusive ‘bucket’ event
It was a chance, not guarantee
Ohhhh thanks
I got the 3 rom and 3 Klingon toke things. Went to use Klingon and they vanished
Haven’t used rom yet, wanted Klingon but I have no choice now
Im not getting any loot from hostiles 🥲
2 events on server 29 unable to participate and nothing in the store except event ticket bundles.
<@&509691205798592532>
loot stops dropping after you've reached 1500 hostiles killed for the day. Same with rep/chests
what's in your event store? not the cash shop
Bucket?
I have a bucket too!! Let's fill it up with something!!
Ahhh ok
Is the Ticket Event - War Prep bugged? Spending Faction creds for recruit tokens, and spending recruit tokens, don't do anything.
War prep is about officer development, only credits spent on promotion count
Lame, i'm too noob for that lol
Bucket?
iphone NOT Recieving any notifications on iOS since 1/12/22 update, ipad running older version still getting notifications, something seriously broke with notifications, tried reinstalling and no luck still
No mats on my ticketed event rewards, for my level bracket, it seems like.
Have same thing reported by another 36, 37, & and a 39 on #🏆-event-chat. A 33 & 43 stated they got mats with it.
I've had the same issue on Android S21 for the past two weeks - random crashes/freezes particularly swapping ships or swapping system views. Scopely were unable to advise anything productive when I raised it. I cleared cache and app data but no change. However, this morning I simply powered off my phone for 10minutes (which I hadn't done since I've been experiencing the crashes) and since I powered it back on hours ago I have had no crash or freeze issues. I have put this through a lot of testing and still everything seems fully stable now. Not sure if it was the old power it off and on again adage that worked🤣or if Scopely/Android did something in the background earlier today. However, I thought it worth mentioning here as I noticed a few comments about this. Llap
I had to clear localization, clear cache, restart phone, hold my mouth the right way, stand on my head, and hope for the best. It finally worked.
I had not had the issue noticeable till today as I am primarily on PC, but today I saw the same with lockups and restarts doing almost anything. I eventually connected to a wifi signal even though my data looked OK, and then the problems went away for me. Could be a connectivity issue underlying your problem too.
Why am I posting here, if ScopeIy tells me to....still no responses on my bug reports.
They were pointing you here for the #⭐-official-announcements channel. Bug reports here are not really looked at for the most part that I have ever seen.
ScopeIy has unable to tell me a time frame for 6 months now
It's a bit frustrating to see the same bugs reported here forever on a repeating cycle
ScopeIy, stop adding new things to the game and fix older problems first, thank you....
PC version is allowing multiple lines to be copied into the chat, which then jumbles the text together.
Nope. XP worked
Read about that the reason might be the planet You are located.
Good idea. thanks
All I can say is that I finished this Event by using officer XP.
Sry my mistake. I was not Sure what will work because of scopley madness and i tried it with XP before I will use credits
I can say for sure that we didnt get a new alliancemate named {0} lol. Many of my team are seeing this since this update
Не загружается(the game does not load) 76%stop
As I understand that new with the red icon just means the away missions have refreshed.
Update?
I have 3 officer presets unlocked. I save the 3rd crew preset and back out of the window, come back to the preset window, another slot is reset and blanked. Before and after photos.
I’m trying to send alliance helps, but my event points are not counting properly I should be well over 45 points now, I only have 31 (yes I do count my alliance sent help)
Me and one of my alliance mate can't take anymore drops from hostiles, no chest, no ship resource and not even xp...
tried to change from pc to phone, change connection (fiber to 4g), destroying and changing ships or coming back to base.....nothing worked.
You probably hit the 1500 hostile limit for the day
Game keeps hanging and crashing every 15min.
Please get the game stability up to at least playable...
client i think needs better handling of error 429's, like discord when a 429 is encountered you're supposed to backoff and retry in x amount of time
seems the client instead just throws the error and doesnt retry
seems also like some events still fire despite the exception
Cannot reset a node? It says I can’t reach the system, but my ship is right there on the node… after minutes of waiting for the sync to happen (even trying to force a sync by hitting a hostile with another ship) I gave up, restarted the game and it finally synced correctly and I was able to mine the node again.
In that case you can add it to the list of notification icons that need to be fixed - (Syndicate chest available not appearing despite the Fixed status in the patch 38 notes, away mission completed icon not appearing since patch 37 and away mission reset icon appearing multiple times not near away mission refresh time)
My Amalgam doesn't seek to work correctly. Cargo Capacity is 897k and it was only pulling 860k approx then not taking any more. According to the ship power it should FILL the Cargo then take an additional percentage. In this case worked out to about an additional 600k.
So the total pull should have been about 1.49million
pike will falsely affect non-combat abilities like stonn there. He really only affects combat ones and will cause display/function issues with officers like stonn/scotty/culber
Sending alliance help does force a sync. Helps me with stuff like that. And loading a different system and getting back to that particular ship sometimes forces a sync too.
Nice to know. 🙂 I’ll have to try those. So far I found the most efficient, short of restarting the game, was to hit a hostile, but sometimes I am not in a position to hit a hostile so I’ll try those tips :): thanks. 🙂
I think your math might be a little off also. Level 5 ship, so 0.015% of the loot, and let's call it 419m total resources. So that's 419,000,000 X (0.015 / 100) = 62,850.
3rd time this has happened, ship repairing, let run down to 0 time left, it says "Collect" when you click on it the ship goes back to the state it was in before repair. Repair, 5 hours on my D3... Ask for help, just like it was never repaired m
So is the exocomp for the Amalgam bugged? Or is it the ship? My amalgam is tier 2 lvl 10. Bug I’m getting the exact same loot with and without the exocomp active
did you dock the ship since activating?
Was docked prior to activation
And no change in 20+ hits
Before buff added about 900k over max and exactly the same after the 9990% buff
are you hitting a base?
Yes, with about 4b
the exocomp is for the hostile farming...
Oh? 😂
The exocomp doesn’t specify it just says buffs ships ability
yeah it boosts the loot dropped from the new survey ships
Well maybe I need to reread and that’s good to know if that’s the case
exo is there to make the refinery grind bearable, as I understand it
though, why they couldn't do that without the extra hoop is anyones guess
And here I am wasting it on a base getting nothing after grinding 4m from supply ships
😂
I really hope that’s not the case with that exocomp buff
That’s beyond dumb
So it only works when you are about to fill your cargo? Or does the bonus add to each attack on supply ships regardless of cargo status?
So I was in some exchange armadas, went back to base, swapped crews and my stella for my vidar to go hunt borg probes. I noticed after killing 2 ferengi that my cargo was very high. I looked at it and it didn't empty my stella cargo when I went back to base and even swap ships.
Is this a bug? I can see the Mission but don't have the Mission Keys by the battle pass.
Send in a ticket that your bp doesn't have mission keys. What level were you when the bp started? and did you buy the side missions with the gifted keys at the start of the season?
NS mining bonus isn't calculated, neither to mining speed, neither to the mining time left....
The real mining speed also is faster than the one is shown but not as much it should be. With 1% (NS lvl45) and more than 5K officers health it should add 5000% to the mining bonus that it definitely doesn't.
What does this mean? No transporter shards as replacement?
I don’t know my before so I can’t confirm
purchase limit for Disco and Meridian have been "Retrieving..." for days
disco is 10 limit, and meridian 100. Clear localization for the updates
Thanks!
Got send another gem 😄
rly? last time it showed me 50 max for meridian 😮
@hearty trout @warm gazelle @earnest crest @mild pagoda
Hello guys,
With my team we just discovered that from LVL 40 to 49, we have exactly the same rewards for missions or for the arc. Bug or new policy, because before it was not the case !! Thank you in advance for your answer ! Rancid - Server 142
Mission rewards & bp events are set, the bp itself has the same rewards for the 40-50 bracket, but events should scale according to ops level.
You have changed ... before this was not the case !!
what does before mean to you? december? tng's end of arc month?
November or december yes
in december the bp rewards were bracketed 40-49
but the rest is the same. Missions don't scale with ops. You'll always have enough bp events to finish the overflow. And events have always scaled
Not agree ... same reward ..
but not the same points to do
The difficulty increases without the reward
that's normal
Do you find it normal to have more difficulty without the reward that goes with it.. like before?
which events are you specifically having trouble with?
it's normal to have scaled difficulty because players get stronger as they level.
Yes .. everything is also more expensive !! So not having the reward according to our efforts... I don't find that normal!!
This is my point of view
Example :
Sorry for the bad quality
I don’t get loot from NPCs…anyone has the same problem?
And yes, I cleaned localization of course 😉
you've probably hit the 1500 hostile limit today, after that you won't get cargo/loot boxes/rep rewards until the daily rest ( or thereabouts)
Unfortunately, we now have to keep track of the hostiles we kill in order to ensure we get rewarded hostile drops when we want them.
Then I will farm my Borgs tomorrow 😒….thx @earnest crest
@earnest crest Thank you kindly report the problem is to speak ... 🖖
For a lot of events you do get rewarded more for increased efforts at a higher level, compare your overflow rewards vs the 46's. You'd get more lat than they do.
The points it's not a problem ... the problem is a same reward of lvl op 40
Before december ... yes
not event store
Reward of arc
battlepasses have always had brackets, bp events (those awarding pts toward the bp) have always remained constant for all the levels.
0 UP .. we just compare for LVL 40 - 43 - 46 and 49.. all same reward
So to put it simply, you have to earn a lot more points, spend more resources for the same reward...
Imagine if the pt reqs were the same for bp events, either the fresh 40 will have too hard or the veteran 49 will have it too easy.
What I blame is not the number of points to be made ... but that the reward is the same ... here is the problem for me !!
The rewards are the same because they're probably scaled according to time invested. You'll earn more pts at 49 than the 40, but you end up taking a comparable amount of time to do it.
I'm not agree !!
Let's take a very simple example to understand... If you work 1 hour and you are paid for 1 hour.. everything is fine... but if you work 3 hours and you are only paid for 1 hour.. you will like it ?
that's not how rewards scaling to time invested works.
This is how it's supposed to work: You work 1 hour and make 3 cogs, I work one hour and make 1 cog. The requirements of our job are 3 cogs for you, and 1 cog for me. We both are paid the same.
Except that it takes longer to do my lvl 49 event than it takes to do its event at lvl 43 ... We just did the test
then the scaling is wrong, but the concept isn't.
I agree !!
I just ask to go back the information to whom it may concern in order to see the possibility of making things evolve .. that's all !!
this is assuming that they want the amount of work to be the same, but that's not necessarily true either. They may want 49s to work harder to finish their bp events. Since higher level players are more likely to spend to finish events, this might be a way to increase sales.
Yeah ... But by dint of milking the cow too much .. she has no more milk 🤣
In any case, this is a design issue not a bug. I'd recommend leaving your feedback in their surveys and in the feedback space.
i just write a ticket on support
There is a change lately (about 2-3 weeks) to the refinery chances? Uncommons are very sparses compared to before and rares almost vanished…
are you collecting the data? back when I did, it wasn't unusual at all to have an unlucky/lucky streak
I agree that’s why I was waiting for so long to mention it. Unlucky for some days is normal but for weeks ?
Also my teammates observed the same thing
post your data so we can have a look
Scopley needs to fix this steaming pile of excrement. I cant upgrade half my ships.
We know what the bug is so they should disable the efficiency research till it’s fixed
I doubt they'll do that before the next patch. But since you know the reason, it's easy to work around it
Turning it off wouldn't change the fact you're not able to upgrade half of your ships... 
my refine data at ops 29, ref 28, with 3x3x2x pulls over 54 runs. There are lots of streaks and dry spells throughout.
I just asked if there was a change at chances… if not then no problem
In the event store for the current event the Centurion BPs item is bugged. UI states limit 50. Item disappeared after just 20 purchases…
Was level 32. Buyed the side Mission with the gifted keys
Sent the ticket though?
Getting kicked offline while being raided by the amalgam for testing. Kicks me every few minutes.
Lots are being kicked off line from a base raid by any ships since patch, not just if it's analgam
Incorrect icon for Plasma Blasts Refit in the Amalgam Refinery. Also I already have this unlocked, so it probably shouldn't be available
so, Severus is broken such that the battle ends. opponent is dead and I win. but after the battle they are alive and seem to recoup all the hull Severus striped.
I killed them 5 times, having to repair 5x and they were barely hurt
I tested 50ish crews to beat a players aug, he was the only one to win, and in the end they really still win
Please need help : technical support not help: my miner is a freeze a trap 3 days
I'm game support can usually help with stuck ships
Doc s d
No they don't help
This miner is a freeze
Please help chat not not respond
sorry, we cannot help. only support can help you
@meager heath thanks friend you are just wizard: TS answer my & help with my problem 😘
Saw this... and I'm like surely these things I have been calling nanoprobes are not actually frequency modulators and me like an idiot calling them nanoprobes.... then..... cheeky scopley keeping me on my jargon toes.
Super insightful news, Scopely...
Anyone know what these are for, or is this just a bug?
They are an actual thing you use them to upgrade interceptors you get them by hitting other interceptors same with Explorer, battleship and surveyor parts
usually right, but there are no G1 interceptors atm
Hence this mission is good to do
don't suppose if you know there's already a report for Severus being broken?
to me there's nothing about severus that works differently than expected. What do you want him to do?
He wants the defeated ship to be dead 😅
Any update on the game crashing every time a base is attacked? Numerous people have reported this, it makes game play very difficult unless you put up a shield and abstain from pvp.
So with new raiding ship, any hope the station attack notifications will be fixed? Just lost 4b par due to failure to alert
Put a ticket in and hopefully it hey will reimburse you the lost resources
So a weird thing happened today. When my base got cracked, the game crashed and the internet connection was severed. I was online the whole time. It happened earlier on mobile and just now on pc. I get cracked a lot but never had this type of issue
Multiple people in my alliance are saying the same issue
Shield or share 🤷♂️
Agreed, but they manage notifications just fine for armadas
Speaking for server 63, this issue, the one mentioned above, is a server wide issue. All players are being affected..when their base is hit, the game crashes. Many are disappointed
@warm gazelle
Server 20 has that same issue. Battling for a raid just now and all of us on both sides were having issues whenever multiple attacks were happening. As in- hitting the raid base while defending against another ship and/or while our base was getting hit with realta/whatever.
Centurion is bugged, disappeared after 20 purchased. Supporters are ignoring emails. Please sort it out!
Every time I open the app recently I get the dialogue for the second part of the Chain Breaker mission. It appears there is a player base on top of the ship so I can't continue with the mission
when you click on the player base, on the sides of the popup are there chevrons to cycle targets?
In the recruit Ba’el swarm event - it stopped registering kills after 534 points. Resetting game did not fix it - ran another ship out there - same thing - will not record points.
just had my base hit twice by a players Kelvin in Wolf and i get the message Check internet connection and am booted off the game for 2 mins at a time......... kind of a joke
Since the update the game crashes constantly on both ios & android
Activating one exo and it is automatically opening two. Taking up my mining exo slot and the universal exo slot
when a ship has zero hull it dies...you should only retire lost hull of you survive
No rewards on the new event
its cloaked
same here
Is this normal? I completed the event and there was no reward table.
I got no rewards either.
Another one
Getting sorted now 😅👍
<@&509691205798592532> game crashing every 30 seconds or so. Cache cleared, uninstall and reinstall complete. Still hosed.
Same here
Base might be getting hit (bug reported earlier)
Oh ffs I thought this was day 3
All alliance contributions seem to be coming from me
In token space mitcham i was taken out by a hostile. My token wasted. How is that a thing. Think a bug
You would have to look at your actual battle log, but hostiles there do not attack you, and no freighters do. I would bet that is shows you attacking it.
probably attacked it, can check your inbox to see if it attacked you or the other way around
Me battlelog no longer go back more than 15 hrs. This was yesterday sometime. Thing is I was just mining and resetting. In the middle of game play i suddenly had notification this occurred. I thought a rogue player had gone in system and taken me out, but log didn’t show that. That’s why so surprised.
they aren't hostile so the most likely scenario is "resetting" and targeting a hostile instead with lag that delayed the notification
Thanks for looking at it. Still think I didn’t go near miners that system. Never mind. Should have saved log yesterday. 🖖🏼
Does Pike’s boost not usually show up in battle logs?
Attack of the killer triangles.
Can you guys PLEASE PLEASE PLEASE get real programmers?
#👾-bug-reporting here is an odd bug. My game crashes on both my iPad and iPhone when my base gets hit and I try to throw up a shield. It happens almost consistently when a level 50 hits my base. I have heard others on US-TARG-56 running into the same issue. Are other players on other servers encountering the same issue?
Yeah, its a pretty common bug this patch unfortunately
No. Pike isn't shown in the logs.
Would the adjustment reflect in Moreau or Chen’s proc? What was shown in the log is just regular with no boost. Just wanted to make sure =\
No, it doesn't show that either.
You'll be able to see the effect in the final numbers though. Chen won't work against the heavies, but you can see that with T'laan you're taking less damage from a crit than with Chen on a normal hit.
iPhone 12 Pro Max iOS 15.3 this guy is creepin me out a bit
iPhone SE, IOS 15.1
I am having a problem with the alliance rewards menu. It will not let me to collect the rewards. I have 25 now.
Sorry about that picture..was trying to find the screen shots
I’m not getting any push notifications on any iOS devices
Not getting any notifications armadas or station attacks or anything
This is a serious problem
If you got your progress saved, try reinstalling the game.
This worked for me.
(Generally needed to do so every 3 months or so)
Same here. Not getting the server based ones (armada, station attack, ship attacked) butt I am getting the mining node depleted which is timer based and ship repaired
Has anyone seen this? I'm trying to upgrade my T6 Saladin. It says I have the available mats, then gives me an error.
The first few times I tried it, the screen came back and had changed to say 1,799/1,800. I restarted my game and tried again. The problem persisted, except now the sreen doesn't change to 1,799/1,800. It still says 1,779/1,765. It was like my efficiency research isn't calculating correctly or is being applied incorrectly.
This is occuring on my PC client and on my Android phone.
What's happening is that the clients are incorrectly applying faction efficiency bonuses that don't actually apply. In the case of the crystal you'll be seeing the benefit of any Klingon crystal efficiency, which obviously doesn't apply and so when the server tries to take the correct higher amount it errors. Same will be true for your tritanium costs if you have any of the Romulanb or Klingon efficiency bonuses there.
I'd say that you likely have 2% Klingon pure crystal by those numbers.
Yup. So the 1,800 I saw a few times was correct. I'll guess I'll just have to wait a few more days! lol.
Thanks for the info.
I do not have an internet connection problem current speed is 433 MB point five lag station under attack will not respond play attacks another player and my station is hit I lose internet connection from the game this is repeatedly happened this morning frustrated I have clear localization rebooted my tab checked everything twice still but a my station is attacked I lose my internet and cannot chill or otherwise but just stay in your game
What happened to the icons?
Didn't get the mission keys for these events. Got premium recruit tokens instead.
I have. Got assigned Tony yesterday. Just wondering if anyone else has this issue. 🙏
So we just killed rare armada and no points in event???????
No points for beating Armadas in "Recruit Ba'el" !!!
😦 😦
Yep, the SMS isn't scoring pts
@earnest crest this is not good, event is not scoring points
spending directives is scoring.
beating the armada not ...
I'm not recieving points for scoring in Armadas <@&509691205798592532>
S11 no points for either task
armada events not only suck, they always bug (as well)
Recruit Ba'el NOT awarding points for winning armadas
i don't have batllepass points on pc. whether anyone at all reads the complaints here and resolves them????
Thanks for the messages regarding not scoring points with armadas; it's now being investigated.
S11 getting points for Eclipse kills for BP at least
I'm 12lvl, I don't think I can do that
Okay S11 now getting points for the SMS
S137 not yet
means no points for me
Will we get either points or dirrectives back?
Anyone else getting this error message when trying to jump with Discovery? I’m on S69 and I don’t see a new client update on the Apple Store.
I'd like to quote Order2Chaos :
Common causes:
-
you're using Pike or Picard with Culber. This will incorrectly show Culber as working at a higher percentage, drop Pike / Picard.
-
Less common is an issue with just Culber. Remove Culber and try again. If this fixes it it'll be a rounding error, you can try again as you change the warp drive, jump efficiency research, or Culber level.
-
jump efficiency research. Seems to have an issue at rank 4 and 8 where it can return an incorrect number. Increasing the rank of the research seems to resolve the issue.
Well eff me. Only piece of that which would apply to me is the jump research. Thanks for the info. Hopefully upping to rank 5 works.
MAINEiac. Lol. My neighborhood!
If you're having troubles when your station is being hit and you're trying to PVP in a war scenario and you keep losing your connection to the game it is the game not a connection issue. Turn off all notifications on the game this will clear up your connection issue PVP away
The Armada events have been rectified to properly reward points on all eligible armada types.
In addition, a Battlepass event was missing for lower bracket (<OPS23); this has been made available now. If you don't see it, please restart the app.
Points for the last milestone have been reduced to compensate for the missed points during the initial launch.
@glossy dust
Please inform scopely lvl22 doing epic or rare armada is plain silly
@pulsar mist are the eclipse armadas excluded? I’m getting points for the win but not the spent directives.
Anyone had this since restarting after the earlier issue with scoring?
There is no mission token in day 4 or 12 for me, free or pay side of BP ... there are event tickets, but the mission does not unlock
My Discovery will not go to black alert. I get a message telling me I need to upgrade to latest version, but I already am there. What can I do to fix this?
Do you have level 4 or 8 of the jump efficiency research?
I have all resources needed to level my sarco cargo. Have the green arrow but keep getting not enough resources error message.
The clients are currently incorrectly including all faction efficiency research bonuses for ship upgrade costs, so your costs will actually be understated and the error that you don't have enough is correct.
???
Ive never had to reboot the game as much as I have today. Is the game performance poor for anyone else? Cleared cache hasnt helped
Cannot believe I missed that! I didn't even notice the chevrons 🤣 Thanks 👍
Why is the baby Jellyfish so broken? cant find a captain maneuver that works WITH it, but it does work with cadet scotty's officer warp ability??? and some people pay real$ for this.
What the actual * * * *?! Won battle with HALF hull health; however, destroyed. This behavior is seen in Armadas, also. There is a LONG STANDING, per community feedback, issue of damage calculation between SCAN and Battle Report damage calculations also when attacking Stations.
---> PLEASE FIX <---
😠
Using Kirk as captain with his officer stat boost and morale artificially inflates your hull health during combat. Once combat ends, you lose all that extra health. If you get damaged enough during the combat, this loss of health will take you down to zero and the ship dies. Working as intended and not a bug.
^ would be nice if they implemented a different color on the HHP (and SHP?) bar to show temporary HP on the battle reports screen
And also it doesn't actually boost cadet Scotty.
69 of 150? with most having no obvious way to see besides maybe deciphering a battlelog.
and yep it doesnt actually work with c. scotty which just makes it worse.
i just wanted to get the baby jelly and NS and be able to play around with them, not feel like the game doesnt function.
Part of the trick though is that it doesn't actually tell you if it works..
I would gladly take that list if you already have it compiled, tried searching on this discord and a couple others with little results on baby jelly info
I think Fizticuffs might be being funny 🤔 humour is not my native language though
69 officers seems like a "funny" arbitrary number, but ok 😂
support in this game is pathetic and disappointing, in general they do not try to help their users.
Have an issue being attacked by this fellow and it disconnecting me every time. Tested on wireless and lte, pc and phone.
Was just coming to report this too, it's becoming a big problem on our server. I just lost 20m+ dilithium in the time it took my game to finally let me do anything
oh yea... istill have the list for the video and everything. It's one of those "do between arc" videos I keep forgetting of doing. The one that can 0 out damage though? whew
I've heard turning off notifications can help with this problem, I'd try that
I'll keep that in mind, thank you. Hopefully it gets fixed soon though
Gowron and Martoks officer abilities aren't working on any of my ships at all
.
It only seems to work on ecs horizon and Northstar
It actually doesn't even work on those
When my base is hit by a VOR’CHA ship, there’s no mobile notification. If I am Online, it also causes my game to crash. I get other mobile notifications, if a miner is attacked, or an armada started. The newer ship crashes the app anytime they hit a base on our server (multiple players have mentioned it in our AC and GC) and appears to shutoff the mobile notifications as well.
Game is updated, clear localization occasionally. Nothing else makes this happen but a few of the bigger ships (over OPS 50) when they hit a base. Could be some coding hack that alliance is using from how many complaints I’ve seen, or it’s a bad bug.
I've just tried Martok and he's working fine. How did you use them?
I just found out that their abilities only activate in combat
It really should say activates in combat
So it appears that the Ticket Email system is overflowing. I attempted to open an email yesterday and got a 552 error that the mailbox was full. Figured okay 10 AM ET on a Monday. Scopely works around the world, the box should be cleaned by now. NOPE...
Can someone at Scopely fix this BUG ...
no battle pass event server 134
S71 no Battle pass event
It’s domination
finished the Domination Battle Pass event, but didn't get top tier for rewards, so I'm not yet showing the 110K tier 11 rewards as available. waiting to see if it is just response lag...
resolved. THANK YOU!
My battle pass is missing the mission keys in part 4 and 12. Is anyone else seeing this?
hopefully they fix it soon then
I now have 3 bug reports that are all in one ticket. I couldn’t see a way to start a new ticket for each issue. The first two were not urgent, no big deal … until today’s third issue:
I have a ship stuck in limbo. To me it’s in a system. Nobody else can see it. But I can’t recall it, summon it, or even move it within the system it appears in. I can’t ask anyone to blow it up bc nobody else can see it. So unless there’s a workaround I haven’t thought of, the ship, drydock and officers are unavailable … and the support request is buried under two other nonurgent issues 😂😥
My game clashes every few minutes. Don't know why.. i made a reboot,mmade a full new installation, i wiped the cache and repaired the apps in the smartphone start menue .. playing on android samsung s10 .... anyone here having the same problems and ... better than this ...has a solution?
If you were 32+ at the start of bp, I'd contact CS and let them know you are missing mission keys from your bp #👽-how-to-contact-support
Try to use a different method of contact to reach them for your stuck ship
Try turning off notifications in your game settings. Please let me know if it works.
Yep I emailed them. Thanks
There is definitely something wrong here <@&509691205798592532>
Despite the fact that I have two of the same events… they don’t even count the same….
Thanks for the suggestion. I just created a ticket via the website
I just realized that none of my purchases are granting the multiphasic like they are supposed to.
pc app
hold up why are android app purchases different than pc app?
Anyone else having issues with the game randomly freezing and booting you since the Android update about 1.5 weeks ago? Happens 5-6 times/day now
When you buy directly from Scopely, they don’t have to give a cut to google (or apple)
But I use my phone to purchase so that I can use google pay for extra security.
I had assumed just having a PC account gave me multiphasic when I made purchases not that I had to use the PC store which uses some suspicious looking purchase portal.
it may be reputable but it looks fake lol
Pay Station3 like really
hold on let me give my credit card to Pay Station 3 LOL
I prefer google pay because it uses my biometrics to verify its actually me. Anyway off topic sorry.
Tell me why on the side of the Romulans I can fly into system 40, but on the side of the Klingons I can’t write you have indicated the wrong path?
First 30 minutes it worked without crash ... but then, it continued 😭
progress or about the same?
A little bit less... actually. But the crashes were never stable... sometimes more somerimes less... but it all started ca. 3 days ago
It's because you're using pike with presumably scotty. That doesn't work and shows you an incorrect warp range value for your ship. In this case, it shows you 64, but you only have a warp range of what is displayed when pike is not the captain.
Yes today crashing more times than my zx spectrum at its worst. Since last maintenance it’s become steadily worse. It’s so bad right now having an early night.
Thats not good but... at least I know that I am not alone 🥳
Anyone else not getting armada or being attacked notifications? Don’t get then anymore after last game update , several players on my team have same problems , all settings on game and phone have bin the same
for a missing beetle, common causes of that are full cargo and not realizing it goes there first before inventory, and hitting the 1500 hostile limit for the day, after which no more cargo/loot boxes/rep is earned
Yes, several people have reported issues with notifications this patch
Whenever my base is hit by the amalgam, I lost connection so I can’t defend myself. Anyone else having this problem?
Unfortunately, yes. No real solid fixes that I know of, but you can try turning off notifications and see if that helps any
Anywhere shards can be rewarded shards, on the shard image it lists how many you receive and below the image it lists how many you currently have.
Anywhere blueprints can be rewarded, on the bp image it show how many you receive but below the image it again shows how many you receive instead of how many you have.
I believe this is a bug for the blue prints. If it is not, it would be really helpful for the blueprints to list how many you have like shards do
I currently had 80 D'VOR shards, not 10. This happens everywhere shards can be rewarded
This game lag and freezing is really annoying, 5 mins online and need reboot.
Works the same as officers... the summary/reward views show what you've gained, or what they give you, rather than your new total.
The alternative you're suggesting would result in a lot of people saying "Why have I not got the 80 dvor BPs the chest said I got!"
Trade off would be two numbers, one showing what you gained, one showing new total... it can be done, but I don't know if their UI guys are up to that challenge 😂
He's talking about the numbers at the bottom of the icons.
You can see for example in his screenshot that Carol has gained 10 for a total of 87, vs the D'Vor which shows 10 in both instead of 10 and how many he has.
I find the officers more annoying, as the bottom number doesn't always tally with the 'new total' 😄
that's usually an issue when you get a full pull and then further officers
I had it on a 2 or 3 shard pull, it unlocked and showed as one short
37/38 with the 'new' flag on it 😄
Is the 12 hour shield bug ever gonna get fixed
I've yet to have an issue with that bug, just do something that causes a sync (help, 10 min chest, etc) to the server after starting it.
I have a pet theory that it's not limited to 12 hour shields, and is just that 12 hour is the one that people spot it on most due to it being their overnight one.
Same here. And no reaction from Scopely ....
It wasn't me. It has happened to one of my guys a few times and is getting annoyed and thinking about quitting the game because he keeps getting drained.
Wrong description? What's the point of getting +200% Crystal speed, when Vorta Vor is for mining Ore? Same with the other refits for G4 Surveys.
Interesting, thanks but I just see one toggle. I tried it and it disabled my mobile notifications for armadas as well.
I’ll try again i only did it for 15 minutes , went back in and saw a couple armadas. Maybe ill go for a day. With app fully closed not minimized 👍
I had it force closed all the way of course but maybe it needed more time
Several people on server 29 have noticed we are not getting notifications from the game.
Had the same problem and turned off notifications on device level for that app.
No, that's right - it's so that one miner can have a boost for two different materials
Massive lag spikes. Points are not being counted at all in borg/swarm event.
I'm killing swarms.. I'm getting event credit for 28s but not dalies credit. I moved up to 30s I'm getting event credit but not 30sv daily credit. But I'm now getting credit for killing 30s under the 28 level.
point are not being counted anywhere
I just spent 8k ultra recruit tokens to get 0 points. This is ridiculous
Restart did not help. Server 141
Ah thanks, good to know...so no need to buy it then 😉
They are comming with a hudge lag... Like 5-10 minutes later
No points being scored on heroic recruitment event here either
Borg are not counting for battle pass
My battle pass point have just started counting now
servers collapsed
Points not counting towards any of the events
they count on finger i think
Stopped getting points again
I think you should turn off and then on the servers, on client it didn't work.
The officers event doesn’t count points, just opened a 7 days chest and no points for the 10 shards <@&509691205798592532>
<@&509691205798592532> the probes and hostile s aren’t counting the points for the events.
Amalgam event not scoring and huge lag
its on everthing
No points on lvl 32 swarms
i'm finished research for event and didn't get any points
Restart servers?
huge lag and some event rewards (amalgan) seem completely lost
Severe lag on 54
Nothing is registering, huge lag and constant crashes on 138
I finally got credit..it's a huge backlog delay
COME ON SCOPELY FIX THIS GAME, WHY EVERY DAY THE SAME THING....NOTHING WORKS
Have already commented on the lag. You just have to be patient for now..
I’m expecting a few 1b steel tokens as compensation
It will catch up eventually
5 min wait time on points is ridiculous
Yes got a big delay
We should never have to wait....this is ridiculous
🤣 tonight event "survive to thé big fail"
👀
If my company worked like scopely, nobody would ha e milk or ice-cream
Swarm not scoring for bp in S140
i've got my points only after clearing localization (game stop download on 91%, so i closed the window) and full restart.
But scopely does not care, as long as we buy stuff and the money flows in. They are snoring in their chairs...
and now i'm waiting points for another event.
The will compensate us with another armada event probably 🤣🤣
Restart and it will magically show
oh, you wanted a real time strategy game to update in real time, that cost extra 😛
Why didn't I think bout that - oh wait could it be because it it didn't help at all?
it took 15 min after the restart to count the first 5 kills
counting don't work properly. i open chest for officers and point does not move at all.
My points from ultra chest tricked through over several minutes. It counted them all, but the way they came in a few points at a time was jacked.
Points are counting, but takes a long time to show up, and they don't show up, only you get completed events.
CAN WE PLEASE FIX THIS GAME, AND GET BETTER SERVERS
Pretty sure supply ships were 100 points in the last run of this event
yes was
Whole game is a massive bug
Screw that, we’re not living in 1998 anymore lol
Then why does the Carol shards show how many I'm getting on the image and how many I've currently got below it but the dvor shards only shows how many I'm getting in both locations? It's a double standard!
Yeah they were awarding 100 for supply ships. It seems after all the fuzz now Scopely thinks we should grind more, for something they sold as WOW 😄
Borg probes don't give BP points...
Seems something in scoring system is broken.
It's super lagged...takes upto 20 mins right now. You will eventually get the points
Yup there's a major lag ....
Super lag tonight
i'm waited a 15 min to get points from event. now my daily dont counting points.
Just wait for it, they will start adding into your account.
How is it they have done nothing to sort this? just leaving it running laggy AF. If it was a horse someone would have shot it in the head and put it out of its misery by now, this is just sad
in my city its a 11 p.m. and i'm not getting younger)
They are too busy counting their money from the multiple armada events in a row 😂
I bet 🙂 I've been waiting for 20 minutes for my swarms to add into the event and daily lists 😦
Armada events and the trashy new cash cow only ship
The biggest problem is the time limit events like officers shards
Yup points have stop entirely
No way we get the@points afterwards
where to start?? nothing working on my game
Even the game is lagging on loading
I guess the "devs" would say it's working as intended
Laaaaag on 161 🤣.... Love new content but perhaps its time for scopely to make the base game work first
wait, you mean that spending 5 minutes watching a milestone reward screen load isn't the base game?
Lag on 177 too
Good god... please get the scoring lag under control...
5minutes????!!!! You got the 🐳 service.
Server 57 is well over 15 minutes to see points....even longer at times
Got giys who cant see the new events at all in my alliance. Happens far too frequently to roll out the "our service provider" excuse
Still waiting to see how many points I got for opening recruit chests a while back. Elvis has moved further in the last year that my event scores in the last 15 mins
Any chance we can get tomorrow's events today? if we start now the points should register in time
Guys all of us at server 183 aren’t getting the full points on the event of the new ship
We aren’t reciving them
Severe lag time on everything
Dear {0}, thank you for the Alliance Gifts. I am not worthy. I just wish I knew who you were, and how you snuck into my Alliance.
Same thing has been happening on server 57 since the last update
Getting no Mission Keys at lvl 32 in BattlePass
Well they must've changed something for the worse. I hit a whole new lvl of lag. Game is unplayable for the last 2days.
I noticed that about the ferengi traders as well
After 6pm the game is lagging with simple counting points for everything! I have to restart the game all the time to get the points. That's annoying. Keep the game under control!
Event page locks each time and I have to close and reopen
One word for US-22.
LAG.
Looks like at least 10 minute delay between points earned, and notification banners dropping.
Maybe there is a big party for the winner of 3rd Anniversary Avatar Contest and no time to have a look to the game. 🙊
US-65 is all messed up too. Lag times vary ...
server 57 "seems" better now.
Can't even log in.
3 hours and 3o min's later.. and there are still lot of lag.. HOW LONG CAN IT TAKE TO CATCH UP.
I would say .... around 3 weeks.... 🥳
Ever since this months update push notifications have stopped coming through on iOS
I've been having the game crash and close completely a lot since last update. In order to get it back I'm having to restart my phone...
Same thing here. I tried everything, in the end i cleaned my phone and installed everything new. Guess what ... still crashes every few minutes 😩
Are you on Android?
Yep, S10 lite with android 12
I think there's something with client not liking the new Android update... I didn't have problems until after the update
Thats possible... but it's also something, scopely has to care about. If they take that much money from us, they have to work for it, too 😈
100%
I can't play if it keeps kicking me out lol
Aye... i have about 20 crashes/h. Thats simlpy no longer playable.
Server 170
Loot stopped dropping while I was hunting there
Great scouts drop no messages
you've probably hit the 1500 hostile limit, further hostile kills will not award any cargo/loot boxes/rep until the daily reset
Try turning off notifications and see if that helps any, please report back if it does
Dang it the game is still crashing.
I gave this ago for about 30 base hits just now, turned off Notifications and even Sound effects. Cleared cache, tried on newer hardware, S21 ultra and iphone 12 max. Every time a ship over OPS 50 hits my base, the app shuts down completely. I open it but have already been hit again so the app crashes again. I eventually get a couple seconds and have shield. I only play for pvp so basically I can’t play the game anymore. I like to be unshielded but app has been closing on me non stop for days. Game breaking new ship, perhaps the game can’t handle new ship abilities? Either way im stuck waiting for a fix. Already made tickets and added to them today, no response from scopely yet
I've also experienced this recently 🤣
did you disable the notifications in game, or in andoid, or both?
I've got everything disabled
are you also having crashing problems?
For those that've tried disabling notifications already without success, I'd contact #👽-how-to-contact-support and see what options they suggest. Please report back if you find something that works
introducing the botcentvor
Safe lat mining lol
I got a reply just now, no fix just an awareness response and closure of ticket.
they should really disable base raiding till its fixed
Sounds like you should stay shielded for the next 3 weeks...
Yes i hope they know its the base, i tried to be clear. Even in congested TC there may* be extreme lag but my game usually doesn’t crash until my base is hit
Hey devs! Can more than one alliance run the same Armada at the same time? Before you say no, see the screen shot.
I doubt that it's the latest update as I use a Google Pixel with the latest update and I have no issues at all. I rather think it has something to do with Samsung's own Android version they release.
Correct, i asked a friend to hit me with an Enterprise A today and I didn’t crash, but as soon as the Corvus came rolling into town, and the Sanctus, and the Vor’cha, all of those are an instant game crash if they target my base. Half the time they don’t even have to reach my base just begin targeting and boom, game over. It crashes.
I tested everything, including this. No luck.
And now, Scopely Support simply closed my ticket. Without any answer? WHY ?
SCOPELY, anybody out there? 😡
if you can't switch to a more stable system like the pc version or a new phone, I'd live under a shield for a few weeks.
No.... and btw, the s10 is not THAT old
Absolutely can, you can have up to 4 IIRC started at once on the same armada target. However:
- You are not meant to be able to launch an armada when your own alliance has already launched that one; and
- it is meant to warn you when another alliance has launched an armada already.
In both of these exceptions you can launch anyway, presumably due to lag and client side checks, and in those instances you should contact customer support and request a refund of directives.
Current system update for Samsung Galaxy S21 Ultra 5G model prevents STFC to start. Issued some stability problems with last update aswell.
Any suggestions around??
Sure... write a ticket to support. And again, and again, and again .... 🥴
when scopely will be solved this ridiculous bug
Experiencing widespread regular crashes on most activities in game since updating to Android 12. (Samsung S20).
Whoever didn't get it will need to send it in to customer support for a refund of the directives
i know but this problem exist from beginning armadas
Does anyone have problems for last 2 weeks with game crashing every 30min or so? Im playing on Samsung galaxy s21, device is up to date with last november patch. Every other app on device is working fine
it comes back to a failure to properly code the client though, as they specifically prevent you from starting the same armada if your alliance has already started it. Not even a warning, you just can't start it. That you can avoid this measure by lag just means it's poorly done.
They don't need to be, they can be minutes apart. But the issue ultimately is that it's a client side check, it needs to be a server side check.
Of course it does, because the server would throw back the check/deny if it's already got an active armada. Because even if they were sent at the exact same nanosecond, the server will still have an order that it processes.
As opposed to a client based check where the sever has no handling for these cases and just accepts all requests (except for I'd say the up to 4 limit), and so then the the checks entirely rely on the clients having up to date information at the time you send the request (which is unlikely to be honest).
@regal rock it is impossible coordinate 80 members in this segment
critical section is inveted before i think 50 or 60 years, optimistic and pessimistic locking also, nothing new
we have running 5 or 6 in same time sometimes 😂
and sometimes over 15th 😂 if I remember one event
Doesn't help for me either. Just tested that...
Every time someone hits my base my game loses connection and resets
at first I thought it was just me. But im not the only one this is happening too
Yes... me and a lots of others. No solution till now ..
Same device or?
No.. samsung s10lite ... but it seems as the problem is connected to the update to android 12
seems to be mostly the new android update and samsung devices
You mean general crashes or base hit initiated crashes?
actually, I've mentally grouped them together, but probably right, we should collect separate data just in case that aren't related
turning off notifications will rarely work, and some should probably consider trying to use the old android version to test
I'm using android 11 and android 10, game kicks me out when my base is being attacked. Doesn't matter what kind of ship is attacking. A realta is as good as a Tribune for that.
(Same happens on pc version as well, with win 11)
Should be separated. I'm using a Google pixel with latest Android and facing only base hit initiated crashes. Notifications are turned off completely in-game and on the device.
pixel 6?
Game keeps on crashing around every 15-20mins for weeks now.
Especially when changing a ship in a drydock or opening a star system.
Samsung Galaxy S10, latest Android, latest game version.
4a 5G
Anybody else noticed that some notifications aren’t coming? I don’t get on attacks, or armadas formed, away teams completed. I only get from mines depleted and ships repaired. <@&509691205798592532> is there a problem with the update?
I also don’t receive on the outcome of the armada attack as I used to get one
The crashing isn’t hardware performance related for most players. It’s definitely a buggy game app. I have a gaming PC, an S21 Ultra 5G, an iphone 12 pro max, game crashes still for current common issues
What No Battlepass points today
Oh well better late than Mahna Mahna do do do do do Mahna Mahna do do do do
At this point I don't believe you will ever fix this... not to mention i have enough tokens to refresh but I can't due to some bugs
I never saw a chance to get the mission keys to open up the new missions. Last time they were in the battle pass. Do you have to buy them?
They are in the battle pass at a specific lvl and up. If you upgraded Ops while battle pass is taking place, you see the mission offers, but can't get the keys.
You could try messaging cs tho
Unable to upgrade ship parts...tells me insufficient resources even though I have enough, and then it increases the amount needed (which appears to be the original cost without taking modifications into account). Very frustrating
Same happens on IPhone as well
Calculation issue on the clients side. Many before me have explained it in detail on here but in short you need more resources and materials than stated.
Same issue, already reported ingame but no answer yet
Si Vis Pacem, Para Bellum event is missing from event menu for most, if not all, level 39+ players on s65
Away mission logo disappears all the time even if missions to collect. This started occurring not this update but the one before. Cleared game localization. Issue remains all the time
Several people reported their game crashing after their base was hit. Please fix.
My player name is WarpedT. I am on server 50.
I first reported this issue back on December 19th and have raised the issue repeatedly since then.
When I try to jump with with my Discovery ship I get an error message a coarse error and to Please Update Your Game To The Latest Version with a confirm button.
I have submitted multiple screenshots to the help screen in the game. Ticket numbers are 7000635, 7029515, and 7100407.
I tried emailing, but the message was rejected because your mailbox is full. I reported this via the in game help but get very little feedback. This is the only other way I have to bring up this problem.
Please follow up as soon as possible. This issue is becoming very frustrating.
Please edit your post to remove your player ID
and refer to this for your disco jump error:
#877996460900237392 message
There were: 458 crystals
Required for improvement: 379
Left: 58
458-379 = 79 != 58
WTF????
there's a client display error where it shows lower cost for component upgrades than it really costs. Rest assured that the correct amount is being taken from your stockpile.
{0} walks among us
Same issue since last update with the latest iOS on iPhone, iPad and pc version
I have the discoveri locked in a system, it cannot be summoned or even recalled for 3 days and the support does not even answer me anymore, it is inconceivable to continue playing with very important officers that I can no longer use
From what I see from a previous post the problem is already known and seems unsolvable so the only possible solution is to stop playing
cannot translate the photo but I understand that they give the instructions that have been sent to me by the assistance, i.e. player ID and dry dock of the ship, but now I have been waiting for more than 3 days
It might take up to five working days unfortunately. Make sure you sent the ticket in-game, usually the best way, and include the words ship stuck. That might speed it up I heard.
👍
Should be. But known for officers already on away mission.
ah ok
I get armada mobil push notifications but do not get any mobile notifications anymore if under attack. Could be a ship under attack, or my base. I can have the game fully closed (not minimized) and in-game notifications are on.
Basically i hear amada/and I think away team notifications but no longer a message saying You’ve been attacked. Seems to be this way since the last game update. Heard its the same situation for a few others also
4 app crashes in ~2min during a takeover🙈😡😡😡
STOP WITH THIS SCRIPT KIDDIE NONSENSE AND GO FIX IT PROPERLY!!!
It’s bloody annoying, and a downright joke that the game is more bugged during its whole excistense then it is functioning “as intended”…😡
iOS here btw
Edit:
10+ crashes in ~10min now😡. Very good quality product & gaming experience!👍🏼🍆
Unable to click
After updating my Samsung s10 game keeps crashing, also crashed when people where hitting my base
The game keeps crashing continuously on my note 10+ after updating to Android 12.
So, I just hit level 33. Now I have an event to complete Prophetic missions. I don't have the tickets to DO the prophetic missions and don't see where I'm supposed to get them.
So I go to open a support ticket. From the PC game, you can't open a support ticket. It opens a browser instead, which (when I eventually find my way to the right place) asks me to log in, then won't accept my password, and the 'forgot password' link doesn't work.
So I try to open the ticket from my Android tablet instead. And somewhere along the way, because there is no actual obviously correct answer, I gave the wrong answer to the dumb tribblebot. And now I'm stuck in what is clearly a wrong support ticket category and there is no way to back out and start over.
This entire process is broken AF.
Ship swap crashes and viewing some systems crashing/freezing has returned.
So that's problem only on Samsung S10 and S10+. I have tried all day log in to game on my S10 after my android update do 12
Did all the Events but it says I’m short 10 points to complete 😩
So I understand from reading back that the 'not enough resources' error is some sort of research glitch thing, but is there any way to know how much stuff you really need to upgrade a ship?