#🖥・windows-issues

1 messages · Page 85 of 1

remote vector
#

XDD
it happens when u cancel it

warped mirage
#

What? How boring is that!? 😡

stuck quarry
#

@warped mirage is a gift for the player who use bot and script to race without a real person at the pc.

limpid valley
#

Ds is not able to view ads

marble phoenix
marble phoenix
#

hmm

limpid valley
#

It is showing some error

timber spire
#

Hi all , members of my club and I cannot access cars in silver league in MP 1 , anyone else having this issue ?

fair apex
#

I'm in silver league in multiplayer mode but cars are not unlocked why

boreal plover
#

yes no cars but "D" class available for MP1. ??

obtuse fjord
#

In mp1 I got into Silver league realizing that I cannot use any other cars expect class D cars. I’m currently in Gold league using the Mazda Furai and the Lotus Elise Sprint. Could you please fix this problem?

cerulean pendant
#

the mp is broken... i can use only D-Class car in mp1

smoky flame
#

I tried to connect my account to xbox live but it doesn't work. It says server error - could not execute action on the server
anyone know how to fix this

heavy cradle
#

Because the mp1 change into class cars
just like mp2
u can only use class D cars to enter legend(although it is boring)

boreal plover
#

Wrong, then why have all of those cars if they can never be used ? C,B,A.

boreal hull
#

Where is my car ?? 🤔🤔 and where is others leauge ?

naive radish
#

incorrect analog sensitivity still not acknowledged, cars swerve to the left when initiating drift below 100% sens

stuck quarry
#

MP 1 is not working for other cars

obtuse fjord
#

can you fix mp1 please

main oar
#

RTFPN: "During the Holiday season, there will be some changes made to the Multiplayer events (World series will be shortened to 1 week and car filters will increase progressively)"

severe aspen
#

unable to change language in game.

final citrus
#

MP1 is now for class D only, not technically a bug

lament plume
light otter
#

where gallardo packs

stuck quarry
#

This is the 3rd or 4th time I had to report about this issue. 🤦‍♂️.
The events in the events section aren't loading up properly.
This has been happening for the past 2 or so months now!!
Why has this issue not been resolved yet!!!!!
Platform: Windows 11.
Player ID: 7f2bf3.

west wigeon
#

gallardo packs didn't appear yet in DS shop
can't proceed without them

marble phoenix
#

it's been stuck here for 3 minutes, and this isn't the first time this happened.. I think it's a glitch

stiff sky
#

@rain atlas @dreamy lotus Gallardo pack???

fallow garden
#

No refresh of DS LEGEND STORE for GALLARDO still in S1

stiff sky
final flower
#

Same. My game is doing that ever since my Xbox Live refused to connect and I had to restart the game.

next sand
astral stag
#

after you finish enemy of my enemy 10-15k of your sc disappear without buying anything

dark marsh
#

Where are the gallardo packs??? @opaque raft @rain atlas

stuck quarry
#

no gallardo pack, I am in the third stage of "an old friend"

queen pythonBOT
#
Th7xx ♡#1229 has been warned

Reason: Mass mention

fallen niche
#

@stuck quarry @untold osprey can we PLEASE get an answer as to why we dont have the packs

broken condor
#

Drop rate of this pack is wrong.
Everything is wrong with this pack, x1 must be x3 and remove 2 of 4 credit options.

magic phoenix
#

where are the gallardo packs

astral stag
cyan onyx
#

Resetting the game fixed the issue for me, however doing that will log you out of your account so make sure to have your account connected with your xbox account

main oar
astral stag
main oar
fervent quarry
#

Fix your game that this error wont come when you try to get in the game at the same time there is event refresh

fast trench
#

Done

vapid river
#

If so, then I will do it at once.

stuck quarry
#

I am experiencing a lot of keyboard input lags after the update. I currently have 73% sensitivity and even that controls like 40% sensitivity before the update. Is there a way to get the keyboard lags fixed?

vestal minnow
#

go to game settings and then scroll down and find reset, if reset doesnt work, try terminating, dont worry you do not need to uninstall and install the app again, it worked for me! 🙂 '

vapid river
compact lotus
#

There is no gallarado packs in the ds store

vapid river
subtle lily
#

Why can't i do anything related to online gameplay? i can't join clubs, can't play multiplayer, can't even participate in certain events. all of these things pop up an error message saying "sorry, you are not allowed to join any session". am i just too new of a player?

low oak
#

every five race in syndicate my game crash and I lost tickets( FIX 😡

#

@stuck quarry

low oak
#

@stuck quarry
return the old mp, I spent money to get an S class cars, not to look at their pictures for a whole month.

proud pine
#

fix formаt mp redwаrds series 30k pleаse

vestal minnow
minor prairie
#

Does anybody notice that we can only use class d cars in multiplayer

pure lintel
low oak
#

@stuck quarry how play this trash when I start race 3 tickets and game crash

stray jetty
#

Is this joke. Why you making packs moreexpensive then last year?

main oar
stuck quarry
dark marsh
open monolith
#

they said reduced paywall but why the pack so expensive before ds4 arrinera pack has 7k sc which that 3x more cheaper than gallardo pack

queen pythonBOT
#
Th7xx ♡#1229 has been warned

Reason: Bad word usage

open monolith
#

good reason iguess

sharp lava
#

Hey, can I use my android account for windows version?

cedar sun
#

No

stuck quarry
#

guys

edgy smelt
#

guys does anyone know how to fix this server problem if anyone does pls help me thanks a lot 🙏

low oak
#

Fix Game crash in syndicate( 2-3 race and game crash(

naive radish
#

Bug: initiating drift with controller sensitivity below 100% causes the car to swerve to the left
left: bug, right: expected (at 100% sens or w/ keyboard)

stuck quarry
#

where is the J50 riot? I haven't received them yet and it disappeared, how can I claim rewards in that event? also Legend Pass deal is gone and there are only 2 packs in the shop? Is it a bug?

boreal hull
#

75k sc and only 4bps..
Ds4 is jokes !!!! 😑😑

distant cradle
#

There a chance that forth dimension welcomes if I login my account after 8p.m ;-;

sharp lava
#

Hey, I have a problem, I can't do daily combo "Due to age restrictions"

fervent quarry
heavy cradle
#

i have poor connection since chiron epic prix was out, pls fix it

heavy cradle
#

can enter the game but no events can be playable

heavy cradle
#

and this is i never met before(when cannot play event and mp)

low oak
#

@stuck quarry Why random not 20% in
syndicate packs, we checked 53 players random and 16-17%, again you use tricks on us.

shell burrow
#

At the end of a Multiplayer round i got a "This account has logged in from a different device" message. Should i worry?

final citrus
# sharp lava

Try to restart your PC, if it doesn't work, contact to CC

naive radish
frigid imp
#

I have this loading screen for 20 minutes cry

low oak
#

@naive radish my opinion 20% chance fake. Real 15-17%

regal canyon
#

getting this error

#

for when try to access the club

haughty hull
regal canyon
#

Yeah MP too

atomic torrent
#

bad connection? really 😠

finite meadow
nocturne rose
#

@rain atlas I don't claim 10k ds money

crisp wedge
#

GL you introduced another bug with this update
It happen to me few to several times a day
When I already click "RACE", A9 is loading track and just before screen with race should appear, game is terminated. I am losing then TICKETS and FUEL.

naive radish
#

daily reminder that controller sensitivity is broken and causes the car to swerve to the left when initiating drift

rain atlas
naive radish
#

keyboard or 100% sensitivity. swerving happens only on controller when sensitivity is in range of 0-99

tame grove
nocturne rose
rain atlas
warm jackal
#

since yesterday cannot login. Have used game for > 2 years, so I know how to, and it was working fine after update until yesterday. Just stopped on its own. Checked xbox status and that's fine.
<UPDATE-Resolved> for anyone else, I had to update Win 10 to 21H1 in order to install the Xbox Windows app. Once I did that it started working again. Be nice if something had said that.

stuck quarry
#

@rain atlas ??? opened the game to this now can't do my DS Events nothing

grave pawn
#

@rain atlas AGAIN! GL do something about about random freezes and crash during multiplayer races! NO its not my 500Mbit/s internet or my super 3080 geforce grafic card or my 32 GB ram lol . it is your bad programming

grave pawn
wheat nexus
broken condor
#

Please Devs stop testing crappy things.
Whole MP season with only D Class is waste of time.
Playing 2 minutes long race with slow car is pain.
At least make it 30' or 60' map.

inland sparrow
coarse moss
solid remnant
#

That popup appears when I want to see mp2 milestones rewards

frank quartz
mossy drift
#

getting this issue, while trying to see the rewards for the instyle mp

#

please fix this

heavy cradle
#

i think this is bug in brueno aires

vestal crag
#

club races don't work

stuck quarry
#

I am getting this issue. I started the game since 2018 I think. I left the game for more than 9 months if I recall correctly. I can't log in to Xbox or recover my progress. Any fixes?

fervent quarry
#

What is happening with this game crashing when starting a race. I have got these crashes in past week few times where start up the game play one race then start new race and as soon as the loading ends the game crashes.

Windows 10

marble phoenix
#

why are club races made by people who aren't in our club showing up in the club chat?

lunar jackal
#

Hello, i have Problems to connet with a server

#

Now im Online. I think the Network or Server was busy...

stuck quarry
#

Why is displaying that exclamation sign on settings button? 🤔

grave pawn
stuck quarry
#

Ad failure

solid remnant
#

There is an error in this mission name translation in French, it's the translation of (I did this translation myself so it may not be the real English version) : "I said to the cops that UFOs are existing and that I am an extraterrestrial. Now they are chasing me. Help!" But in the French version, there is no space between "ovnis" that means "UFOs", and "existent" that means "are existing", where it's supposed to have a space

heavy cradle
#

need a few minutes to enter A9 and still not playable for the events.

scenic compass
# heavy cradle

me too,
just keep restarting the game and it will eventually works

silent kelp
#

Can't we bind Facebook and Xbox account

silent kelp
#

in Windows

heavy cradle
stuck quarry
#

@dreamy lotus @opaque raft @stuck quarry

dull galleon
#

||bro do you gotta ping them||

stuck quarry
dull galleon
#

I think no-one was playing mp-1 at that time

#

Although I don't have a proper video for it, it clearly says I can't enter events that you compete against other people, but through the "For You" page I was able to claim my reward from the vette car hunt riot ||not important but i got unlucky and only got 1 guarenteed epic||

stuck quarry
#

why it always shows me this?
it's from yesterday!!!

#

but my connection is already good...

#

guys..?

#

i can't just enter the game
i wanna play DS4!

stuck quarry
stuck quarry
queen pythonBOT
#
RIXALL欲望#6782 has been warned

Reason: Posted an invite

crisp wedge
#

I have serious issue with A9 - New carrier is unplayable - GIVE US BACK "PLAY ANYWAY" option!!!

#

Another issue with A9 - you wrote that you reduced paywall in DS. That's a f-king lie. stuck with 2* GTR and can't even buy SC using tokens !!!

digital yew
#

y this is happining?

#

@dreamy lotus

carmine flume
stuck quarry
#

?? how

scenic compass
carmine flume
scenic compass
#

internet connectivity is fine but it took 5 minute to lunch and this
lol

scenic compass
carmine flume
#

no

scenic compass
#

don't simp for gl bro

crisp wedge
#

GL are you going to solve issue when game is terminated just before race (tickets and fuel are lost). This was not happening to me before update !!!

stuck quarry
#

Why is displaying that exclamation sign on settings button? 🤔

digital yew
autumn widget
main oar
#

Doesn't seem right (as reported by another club member)...

stuck quarry
#

I have the same issue

stuck quarry
ornate kettle
#

hello

#

is game down?

ornate kettle
#

Conversation ID: #1031304

raven tartan
#

Cant login into xbox I checked for updates but no updates i restarted the game some times still cant login

raven tartan
#

Great,Now the game wont open

scenic compass
restive sky
#

The game is not opening and is stuck at the loading page itself
My internet is good enough and is working fine
I checked by connecting to another network and still the same problem
Definitely a server issue

stuck quarry
#

Why is displaying that exclamation sign on settings button? 🤔

restive sky
#

this game wont open even if my net would be superfast

#

no reply from the team and i have not been able to play from past 6 hours

raven tartan
#

I guess the windows server went down because many people have the same problem

restive sky
#

can i have some response from the a9 team?

#

im missing on my hunt and i will be angry if i cant get the car cuz of this server issue!

restive sky
#

or does this have anything to do with the network provider ?

stuck quarry
#

Lmao, look at this time

raven tartan
abstract widget
#

My game is loading but not opening

pure lintel
#

@rain atlas pls fix windows servers game not loading just displaying check your connection box everytime i open even when i have good connection

abstract widget
#

@opaque raft pls fix loading of game its not opening

tardy plank
#

My game is not openning at night

tall moth
#

hello i dont know why but whenever i open asphalt 9 it opens for 2 sec then crashes tried uninstalling n installing back

viscid shuttle
#

I came 3rd in a 7 player race, my net was running smoothly but when I reached the finish line, I got disconnected, the next button also came immediately indicating my net is still running smoothly, so why was i disconnected and why did I loose 20 rating?

viscid shuttle
tall moth
#

6 worked fine for months tho stopped playing n now opening after october n now this

viscid shuttle
#

close all other apps, and then run A9

tall moth
#

did same thing

viscid shuttle
#

If it doesn't work then go to search box, type Asphalt 9 and go to app settings,
over there click on reset

tall moth
#

k ty

viscid shuttle
#

your problem may or may not get fixed but your asphalt 9 settings will get reset, so change them afterwards again

tall moth
#

did the app reset same thing opens for a second or two then crashes

#

any ideas nothing worked yet

#

@viscid shuttle?

restive sky
#

Platform: Windows
Issue: After the recent update, if the game is left afk for more than 1 minute and when you come back, it refuses to connect to the server and shows "synchronizing" and returns to the loading screen of the game.
The game did not have this issue till the update was released. The game is not loading for me now and I have many other people with the same issue. One thing is...few of us use the same network providing company-Airtel.
@opaque raft this is all the info I have

#

I have missed my key hunt which i could have completed if the issue was not happening. I hope the asphalt 9 team understands.

#

if it connects, i am forced into this place where there are no events, seasons, etc

#

this is what happens. keeps synching and returns to the load screen.despite of a good internet connection.
My ingame id-e65fed.

restive sky
#

umm...idk what happened but as soon as i returned it came

#

ok but the issue is still persisting for many players.
I have missed a whole key hunt because of this and that is because of this problem with server connection.
Somehow the server "refuses" to connect no matter how strong the connection is.
This issue needs an immediate solution.

scenic compass
#

could not connect

restive sky
#

it will either take you to the home screen or will connect if ur lucky

scenic compass
#

it didn't connect i have to relaunch
btw i didn't afk or leaving window. .lol

viscid shuttle
#

I don't no what to do
contact gameloft customer care

proud pine
#

3misions @stuck quarry

next tangle
#

Excuse me, but what is to do in Buenos Aires? 🤔

restive sky
#

this problem again when i relaunched the game 🙄

sweet bronze
#

Club races are broken, for some reason. I tried to race my teammates, it gives me an error.

stuck quarry
#

@proud pine @next tangle Thank you, it's fixed now, but note that you might need to restart the game couple of times to see it.

median fox
#

why xbox is not working?

astral hull
#

Same issue for me. No idea what this mission is:

rain perch
#

I think this is for everyone.

stuck quarry
#

Please restart your game, and you should see it. The condition of this mission is to win 3 time in Buenos Aires.

astral hull
#

I restarted and can now see it. Shame I already won 3 races in Buenos Aires, didn't get the goal, and now have to wait for my Chiron to refuel... 😦

acoustic lichen
#

Game not opening on Windows, I'm from Asian server and Airtel is my ISP.

#

It's been a day now ☹️

restive sky
acoustic lichen
#

@restive sky Exactly, even a few sites don't open... Maybe something to do with some specific servers that our ISP refrains from loading.

stuck quarry
acoustic lichen
#

Definitely @stuck quarry , earlier it was something related to cloudfare servers I remember but it was long time ago. File hosting sites would not open then... Was fixed in a day or two tho... Will let you know if it's fixed.

restive sky
sweet bronze
#

@stuck quarry Do you have an answer about the club races that weren't working? I got it several times, and when I asked teammates to start the race themselves, they also got the same error. It seems like it glitches if there are 6 or more racers.

stuck quarry
sweet bronze
#

Thank you 💙 let me know when it gets fixed.

stuck quarry
# sweet bronze Thank you 💙 let me know when it gets fixed.

Sorry I won't be able to follow up on this. Normally, we won't even reply in this chat, as here we only monitor and gather the info. But make sure to check the patch notes, as that's where it's normally mentioned.
And thank you for your patience.

stuck quarry
# restive sky But all other sites are working perfectly for me YouTube videos are running flaw...

I'm not a software engineer, but in the same way why VPN was helping some of you, when you use a specific service, your signal goes through different paths (hubs) until it reaches the service. So at one point, different services will have different paths.
To make it simple, think about it as roads. If you need to get to location A or location B, at one point you'll have to take a different road. And even if there are roadworks on a road to location A, you can still get to location B as you take a different road. What VPN does, it just changes the path (road in our example) you go so if the issue was happening somewhere in the middle, it might help you to bypass it. But again, we would recommend avoiding using them.
And another reason why a website might work while the game won't is due to amount of packages you need to send, as online games are more demanding.
I hope you'll find it helpful.

P.S. again, I'm not an engineer so feel free to correct me if I'm wrong, but I'm working for many years in the gaming industry and it's a very common problem.

restive sky
#

So will it get fixed soon?

stuck quarry
chrome obsidian
#

Hello, I am [093f57] the manager of Thunder Riders #af8e. On November 7.2021, 21.2021 and December 11.2021. I wrote to you about a player named Nebo who joined the club on October 27, 2021 and cannot be promoted or kicked out. This player plays regularly but cannot earn reputation for the club and cannot open the club menu and leave the club or join another club. She participates in events, multiplayer, we see her in the scoreboard, we also see her rank in multiplayer mode, but in the club members view she is lvl 1, there is no MP rank or guild rank. The first and second time I wrote to you, she had the ID bd317d, but now she has the ID N/A. After 3 emails and 3 messages on official Discord regarding this issue, nothing has changed and I have never received any reply.

near rampart
#

I just stuck between being in club and being lone wolf xD

#

I think that's all by side of servers data, so could someone do with it?

stuck quarry
#

Why is displaying that exclamation sign on settings button? 🤔

limpid valley
#

Fix this league or league images

cedar sun
#

restart game

finite meadow
frank quartz
short sparrow
atomic torrent
#

Nice 🤨

cedar sun
#

@hollow flame ☝️

mellow chasm
#

seriously?

#

asphalt 9 is CPU 100%, memory 1.7GB and disk 100% happened,

DRIVE: 1 TB HDD SATA 5400
RAM: 4 GB RAM DDR4
CPU: AMD A4 9125
OS: Windows 10 Pro

acoustic lichen
autumn widget
spark pulsar
#

I am unable to sign in to xbox live on windows (but non-cloud game things work, including store purchases). I assume that means my game progress is not being 'backed up' to the cloud. I always see the error "could not execute action on the server (2)" when I try to sign in.

I have tried restarting, reinstalling, repairing, but no luck. I don't have any network issues with other apps.

I have contacted gameloft support already, but that process is slow, so I am checking here if anyone has any other suggestions.

tall moth
#

Whenever I start asphalt 9 it just crashes I ve tried every YT tutorial out there tried resetting asphalt 9 uninstalled like 10 times but still it doesn't work anybody knows why this is happening it worked fine a couple of months ago now that I opened after a month or two it isn't loading hopefully someone knows why

nocturne rose
#

whyyy? my internet is fine

brazen sonnet
#

I am on Windows 10 20h2 version
I tried uninstalling, resetting the microsoft store but when I download the game, it says "copying user data" and game is imediately installed, however, it crashes on launch everytime I click it

cedar sun
brazen sonnet
cedar sun
#

you need that for a9; i've installed windows N versions before and a9 didn't want to work until i installed media feature pack

brazen sonnet
#

Means ... you installed some sort of Windows 10 which is literally the same but only difference is ... you need to download/install the media thingies manually?

cedar sun
#

yeah, if you don't have it a9 won't work, it took me days to troubleshoot and figure it out

brazen sonnet
#

angry sigh , why this game always wants to hear cursed words from my mouth 😂, M out, trash game

cedar sun
#

just look on youtube how to add media feature pack, should be quick to do

stuck quarry
#

What the heck is happening with this game? It crashes on "Gameloft" screen!!

#

I have that windows media player installed, still its happening

hollow lark
#

i have an account on android but i want to play it on laptop, I know i can change from android to windows but i want to purchase some packs sometimes on android cuz i cant on windows ( i dont have credit card) So can I play on bluestack instead? Is it ok?

mellow chasm
proud pine
#

delete

queen pythonBOT
#
ppjulax#8410 has been banned

Reason: Scam link

[unban]

hollow stream
#

viral roost
lapis notch
desert rain
#

This is super annoying, what happened? Why is the server so unresponsive now? Why do I have to wait for everything now?

stuck quarry
#

My Corvette is already maximised.

scarlet swift
#

uh

robust elbow
#

Does anyone know if Xbox allows for ad fuel refill

viral roost
#

No @robust elbow

robust elbow
naive radish
# stuck quarry My Corvette is already maximised.

i don't know how much of this is bug or intended but by having EIPs in your inventory they reappear in legend store despite your car being gold. When you sell them they shouldn't appear anymore.

naive radish
#

change your discord password man

low oak
#

@opaque raft Fix packs random, my random 16-17% where my 20%😡

scarlet swift
#

Microsoft store only windows 10-windows 11

stuck quarry
#

@naive radish @stuck quarry Thank you very much, I actually have an epic in my inventory. 🤦

proud pine
#

delete free nitro when

plush rune
#

help

thorny minnow
#

Got hacked

cerulean pendant
gloomy osprey
#

I also would like to know , since the server maintenance was done my server connection has gone to grap , takes for ever to load and connect to the game , my MP races my signal is always red for bad connection and does not connect at times , this is from Darwin Australia and my internet is 100mb/sec so it is something to do with the connection to your servers , do you have any dedicated servers in Australia in why not.

quiet bison
#

Same error since yesterday, at first i thought may be because of maintenance, now its already 24 hours, still nothing, restarted, reinstalled, reset done everything, error is still occurring

frank quartz
stuck quarry
#

Is that true?

stuck quarry
#

I reinstalled, restarted, resetted still I am stuck here

mellow chasm
frank quartz
# mellow chasm

network speed doesnt matter, it's latency/jitter that's causing the problem

stuck quarry
#

@rain atlas resolve the automatic switch to td/md after the race with the xbox original gamepad.

finite meadow
#

Sometimes I have to restart the game when pressing the back button to leave a multiplayer race because it just keeps loading infinitely

thick rain
#

Race of my friend. Times of opponents are wrong .why?

twin siren
#

hello?

slim radish
stuck quarry
slim radish
stuck quarry
#

idk

slim radish
#

My game has been loading for 2 hours now

still spindle
#

Hi

stark walrus
#

I think I must have done something wrong while logging into my account in the first place as I have one, how do I re-login?basically

digital spade
#

scam scam scam!

fallow garden
#

In windows classic MP1 league rewards is not reconfigured kindly check it @opaque raft

limpid valley
#

why the symbols are overlapping on each other?

serene summit
#

This is what I got from mp1 rewards

#

wrong rewards for the week

half fern
hexed stream
#

in KONIGSEGG GEMERA MP . how we have chiron in lobby.and why its not in ghost mode
and there is no opponent to play right now

gray lava
grand creek
#

Same Here

limpid valley
#

Give me my slr bps

vague lintel
#

Cant Login

rain perch
#

Strange message when you click to check the MP rewards.

limpid valley
#

#give our actual mp rewards back

serene summit
vague lintel
limpid valley
#

Why no one complaining about mp rewards?

vague lintel
limpid valley
limpid valley
#

Give some reply asphalt team

#

Is this a mistake done by yourself or a new mp systemsurprise

stuck quarry
warped mirage
#

since more then 1 hour "no opponents found" in mp1. Come on GL! The rewards for reaching Legendary was ALFERI bps and now NO mp! You sucks!!!

eternal steppe
#

1 hour and only have found 2 matches

tawdry ruin
#

I think my line speed is not slow

carmine flume
eternal steppe
#

fix matchmaking please.

stuck quarry
#

No players in MP

coarse moss
#

no player found

queen pythonBOT
#
paolomr.no#6176 has been warned

Reason: Bad word usage

stuck quarry
#

The server is a bad word used

#

Less bla bla bla and more work gl

knotty ivy
stuck quarry
oak beacon
#

Mp1 broken 😠

grave pawn
#

Gemera ! am i the only one having issues driving Gemera with handling and acceleration? --> manual with controller!

sharp harness
#

Hello all. Just wanted to address a glaring issue on the PC version of Legends. TouchDrive randomly deactivates between the car selection screen and the actual race. When I start the game I sometimes realize that the car doesn't start going on its own. By that time I've already lost the race. I hope there's a way to fix this issue.

sharp harness
#

Additionally, in some races the touchdrive turns off in the middle of the race and I have to scramble to the settings to switch it back! I hope there's a way to create a ticket for this issue.

sharp harness
#

Just when I thought it was fixed, #touchdrive stops working in the middle of a race AGAIN!

#

Happened again....this time after finishing a race and in the car upgrade race screen. It insists on my NOT using #touchdrive! UGH!

#

Now it's been turned off back to back IN A ROW! WHAT IS GOING ON HERE?! #touchdrive

#

#touchdrive NOW 3 TIMES IN A ROW IT'S BEEN TURNED OFF!!!

#

#touchdrive NOW EVERY TIME I AM ABOUT TO START A RACE!!!

#

#touchdrive So it's been 4 or 5 times in a row when it's been turned off not by me. Yeesh

#

#touchdrive happened again, when race was almost over!

#

Seriously?! It was an acronym. F=fudge

#

#touchdrive happened again in the "play" screen.

#

Player ID:679239 #touchdrive

#

#touchdrive now 2 times in a row in the "play" screen

#

#touchdrive and again in game not long after starting!!!! UGH!!!

#

#touchdrive 3 times in a row in the play screen

#

#touchdrive 4 times in a row

naive radish
sharp harness
#

I am using a controller....that's kinda odd @naive radish

#

learned something. Thanks @naive radish

sharp harness
#

Since some of the songs have language in them, isn't this server kinda two faced about how we can't cuss, but the songs in the game can? The songs are silenced, but you can figure out what the words are...

#

Just sayin

#

The song is called "R.E.D." by The Halluci Nation. That's the only song I don't like to hear, when playing.

eternal steppe
gritty apex
#

why is half my car list missing

#

i can't find the valkyrie, tuatara, jesko, and many others
I want to know why
I've tried restarting, redownloading, and help menu

#

nothing worked

carmine flume
#

@gritty apex ask customer care in game setting

flat totem
#

again..... 😒

#

stuck on this screen for several minutes, before the game restarts on its own

queen pythonBOT
#
Asphalt Eagle#5660 has been warned

Reason: Bad word usage

vivid escarp
#

For 2 years your development team has ruined the game and customer care has ignored and pushed aside issues like we are worthless . Your team could not even make a cup of coffee without spilling it on the servers. This game started great and turned into a wreck . Now you finish a good track time and the game reboots and loses your progress . It is always something wrong with the game and now I am done . I suggest everyone save themselves some aggrevation and quit this game now . It stinks 😷

#

Uninstalled and stress free 🥰

low oak
#

@opaque raft Gl special downgrade random in syndicate 16-17% in packs, where my 20% liаrs.

trim bobcat
#

how beautiful it would be if it were true 🤣

scarlet swift
#

You need windows 10 or windows 11 to play this I thought you can play it on windows 7 and 8 and 8.1

trim bobcat
stuck quarry
#

Why is displaying that exclamation sign on settings button? 🤔

shut lion
#

my club chat is not working, how do i fix it?

half fern
#

Anyone else?

slim moth
lapis notch
#

🙋‍♂️

half fern
#

Should have fed their hamsters for the weekend

slim moth
stuck quarry
#

I cannot sign into Xbox live. Every time i try (fourth game restart) it doesn't open a context menu. just this;

stuck quarry
digital spade
# scarlet swift You need windows 10 or windows 11 to play this I thought you can play it on wind...

well, depends on your system's performance. idk how a9 will do well on windows 7, 8, and 8.1. but since miscosoft offers free upgrade to the next gen of windows including windows 10 (look on their website to see if windows 10 is free to upgrade but i am sure it is bc older windows version are going to end soon or they already ended and microsoft knows that using an older version can cause you problems and gives you more vulnerable to virus and hackers, and no, not the a9 hackers. i mean the online, money stealing hackers.). RAM requirement is also important. i think a9 needs a minium of 4gb of RAM in order to function correctly and no lags.

shut lion
finite meadow
#

I keep getting this message that says that the game was unable to find any opponents, but in someone else's end, I did actually find opponents and join a lobby but didn't connect. So far I only managed to confirm one instance of me not connecting on someone else's end, but the message popped up way too often in the In Style II and Koenigsegg Gemera multiplayer seasons.

Platform: Windows
ID: 732b813

boreal hull
#

It's tut tut mp2. ko mad mad

Maximum time show no opponents found.

limpid valley
#

why -30 i thought -20 is max ,what i get if im in 8th pos?-40?

lapis notch
#

Platform: Windows10

inner pond
flat totem
#

Again 😩 everything is going very well on my side

inner pond
#

ANd then this

#

Someone pls help

spark pulsar
#

same issue here

mellow chasm
atomic torrent
#

Really? bad connection 😠

stuck quarry
feral raft
#

see? same thing

warped mirage
#

Is that damn GL server down again? Every day now the same f+++++ issue. No log in has been possible for almost an hour. The stupid request "we" should check our network. Ridiculous! You would think that GL earns enough money from the players to have good equipment and employs capable staff! That's asking too much. 😡

stuck quarry
#

pls solve this

atomic torrent
#

Nice 😡

inner pond
#

Bruh the servers!!!!!!!

coarse moss
cold dust
#

Look in MIRROR and fix servers
this is REALLY getting old

#

Maybe if you stand on your head you can fix it for us

fluid leaf
serene summit
crude cape
#

😡😡

rare kernel
eternal dirge
feral raft
#

it's 500 instead of 503 now

wet tundra
#

Bruh

ocean cipher
#

gameloft you have to increase garage levels to 28, increase from level 100 to 1000 and give more points to those with higher levels, also if you show the team rankings beyond the top 100 it would be good and right. Introduce new cars with red credits and tokens and new cars in free packs. thank you. have garage at 30 milion over liv.18

wet tundra
#

My game not launching for 30 mins it says no connection but I have good internet everything working except game

scenic latch
#

My game disconnected me and try to connect again but i keep getting msg
WE COULD NOT CONNECT TO SERVER TO LAUNCH ASPHALT 9 (ERROR: 1-3-9-503)
RETRY I try few times but no result

scenic latch
#

This is my screen now

wet tundra
scenic latch
#

I support RIO2 I 38 mill over lvl 18 maybe more and i keep getting lvl 4 or 5 cars in free packs once i got regera and once i got chiron

fluid leaf
#

time to spem this channel

scenic latch
#

Speed test

stuck quarry
#

same here

raven gyro
#

No server connection (UK) for over 2 hours & no comment from any of GL team supposedly monitoring this channel!!

astral hull
#

Same here.

stuck quarry
#

so whats the fix?

naive radish
#

can't you guys just upvote or at worse reply to existing connection error screenshot instead of flooding the channel with copies for no reason?

abstract hatch
tribal spoke
#

Can't login even after full Wi-Fi

boreal plover
queen snow
#

I keep getting this error. Have a fibre optic connection and still cant connect. Pls help

stuck quarry
#

with the amount of money that they make, this is unacceptable

naive radish
#

keep pasting more exact same screenshots of connection error, it will help

hybrid mist
#

I managed to connect, but....

thorny minnow
#

Rip

stuck quarry
#

TODAY!

#

cant play :)

stuck quarry
#

Any suggestion for DS4?

rain atlas
#

@near rampart @chrome obsidian Hello! The issue with your club should be resolved now. Please let me know if you have further issues

tribal spoke
#

Hello, I'm not able to click on the screen and the ad pop up is not loading please help.

hexed stream
#

lately i get Steering issue and lost control of the car . b4 it was only happening when i see an ADs but now it just happens randomly

clever scaffold
#

Windows player cannot get TikTok decal.

foggy blade
tribal spoke
foggy blade
#

🙃

heavy cradle
#

Tiktok decal exclusive on mobile phones(android and iOS)

half fern
#

If I had no connection I wouldn't be posting this here. Fix your damn servers, ffs

opaque veldt
bleak lynx
#

there is supposed to be a free decal as part of a collab with tiktok. but apparently windows users cannot redeem this as it is ios and andriod only. please make a similar version for windows so i am included too!
https://gmlft.co/TikTokDefJan

dusk idol
#

I have not been able to play these weeks because I am presenting an error that when I try to open asphalt 9 I close automatically, and I do not run xbox live in the background, how do I solve it?

rain atlas
#

@dusk idol Please get in touch with #👨💻-customer-care so they can get the necessary information to assist you individually

limpid valley
#

What is this task ? Total airtime :0

#

Only 2 ramps are there in the race and no matter how long I fly this task not happening and leader board is not working well

#

Pos 27 giving top50% but over a 1000 players finished race

serene summit
#

75 tokens for what? we want the proper rewards for last mp1

limpid valley
#

Why android and ios have all the fun we want this too

rain atlas
rain atlas
limpid valley
serene summit
low oak
#

Again? Fix your servers

lucid axle
lament plume
#

nice job gl

dusk idol
dusk idol
queen pythonBOT
#
venu reddy#2883 has been warned

Reason: Bad word usage

limpid valley
#

@rain atlas please do something about this guy

rain atlas
#

@limpid valley

#

As always, a reminder that this is not a cheater, it is a visual display issue

#

thanks for reporting

limpid valley
#

Ohk

median fox
#

lol
what is this?

rain atlas
#

The team is aware of that issue and investigating, thanks for the report!

inner pond
#

Auto logged out???

lucid axle
#

ШО!!! Опять 🤦‍♂️

stuck quarry
#

the same

astral hull
#

Are the windows servers down again?

cold dust
#

guess so

astral hull
#

I'm getting the same error as StormRider above.

cold dust
#

try again it just loaded @astral hull

eternal dirge
#

when ypu fix this issues ? i cant play since 2 hours , stupid idiots do something

paper knoll
#

An annoying error right now. Can't open the game for hours now. Internet is working fine. Anybody else with same issue rn ?

subtle cobalt
#

It's 3 hours that the game is down, blocked on this picture. Will you fix it today or not?

flat totem
#

Several of my club members can't connect, the game gets stuck on the loading screen (Location : France)

lunar ginkgo
#

What the Hell??? surprise

carmine flume
stuck quarry
#

Invece di fare le fighette su tiktok lavorate!!!

stuck quarry
carmine flume
stuck quarry
#

I am anarchy, i hate the rule

carmine flume
queen pythonBOT
#
Carlosan#1825 has been warned

Reason: Bad word usage

thick rain
serene summit
#

worse event ever and how the hell we suppose to max victor in 6 days!?

languid token
#

Dear A9 dev @rain atlas it is a humble request:-
pls debug the server's problem issue.
a lot of time wasted in just launching the game.
& if the game accidently launch.
there's no event for a half-an-hour.
with this if a user play 3-4 hours a day he can't even play game for even an hour.
& sorry for the ping

crystal hull
#

why the hell is my game not loading? please fix ur servers

hollow flame
#

i legit cant ban them

stuck quarry
#

Ehy sob, resolve matchmaking issues. Mp1: C class in bronze league, b class in silver etc.

carmine flume
#

@viral roost

stuck quarry
#

Kekloft go brrr
Bought egoista pack by accident so i alt+f4ed before it could sync.

heavy cradle
#

this happen to me sometimes

frank quartz
marble phoenix
#

eh, no.

limpid valley
#

Why multi player 1 giving inter league matchmaking

#

Back then only plat and legend leagues are like that now every league is like,even if I'm at start of gold league I'm getting plat players as opponents

frank quartz
#

i cant shockwave ram others
but can others remotely 360 me? yes.

worrying about botters and hackers when servers are already such garbage

stuck quarry
#

Why is still appearing that exclamation sign on settings button? 🤔

solid remnant
#

However I can put my game in German, looks like my game just doesn't want to put back in French

#

I tried spamming random languages in menu before putting French and it's back to French, so idk what happened

vapid marten
#

cant open game

broken ice
#

Has anyone had issues using a Microsoft surface pro 8 using tilt steer? I upgraded from a surface3 but the 8 often randomly turns right and sometimes has slow reactions. I've checked with store about the device and can't find any issues but game not playable.

deep spoke
#

@rain atlas AD Issue

tribal ingot
#

Elise sprint?

#

fix this name mistake..
or else we can get confused sometimes..

rain atlas
naive radish
#

misleading art of prix relay, it should not show blueprints when there are no guaratneed blueprints inside of it, should be packs like in cash bundles

plush rune
#

When i tried to join the club it saids "Sorry, you are not allowed to join any session" even though i already sync it into my xbox account

carmine flume
#

@viral roost

viral roost
#

W

carmine flume
#

don't click it's virus

supple plume
#

[Issue resolved by system restart; keeping posted for reference purposes]
The A9 app doesn't connect to xbox, even though I also logged in manually from the xbox app.
Can't see in-game chat and club page, can't play MP races. 😖
OS: Windows 10
ID:

modest glacier
#

Press log in then fill the necessary info and get an accout

#

Then when u see xbox app privileges press the cross there now u have an account

inner pond
#

WTH is this???

plush rune
#

.car h2

queen pythonBOT
#
GLADIATOR#5887 has been warned

Reason: Bad word usage

coarse moss
#

Fix the ads its leading for ever

daring tide
#

Hey, sometimes on my windows laptop, the steering will go out on my arrow keys for like a couple seconds. How do I fix that?

grave spindle
#

the heck?!

supple tusk
#

Hey developers can you fix this lag?

#

This is a screenshot taken by me. From here my game lags so much. It's Buenos Aires track. The track is good but the lag is so awful. So pls fix this lag

stuck quarry
novel radish
#

I keep having random lag spikes and game freezes but only the cursor still moves, it happens often after the new update

#

And the performance is worse, like bruh too laggy

scarlet swift
#

Where is IOS ISSUES

carmine flume
vivid tapir
#

Ads not loading

humble glacier
#

Ads havent loaded in awhile they need to fix this makes my game close everytime.

heavy ruin
#

Cannot connect to the game. Loading screen all the time. I have checked Internet Speed (HARD WIRED). I have re-installed the game. But still the same. PLEASE HELP!!!

stuck quarry
#

the screen is loading since a long time i have re installed it twice but still coudn't connect

main whale
#

i watch ads but it doesnt give me tickets!

dry comet
#

Hi, i got special survey to join conversation via zoom but didnt't get invitation. Could you help with this?

heavy ruin
#

@stuck quarry The Game's working for me. Hopefully, it's working for you as well. Thought that I should inform you.

keen bane
#

the game isnt downloading

#

before it was getting stuck in the main menu

stuck quarry
raven tartan
#

The loading problem has started again ,tried 2 different connections still doesn't work

scarlet swift
hexed stream
#

can u guys make these White Lines a little darker Pls . every time u select a car or finish a race or getting a reward a flash of white light hit our Eyes and in time it will damage our eyes . especially if u play it in a dark room.

#

i usually were sunglasses to protect my eyes when i play A9 😅 😎

rain atlas
languid token
#

why i always found bugs in mp thinking

raven tartan
#

Day 2 of trying still doesn't load

stuck quarry
#

Why is still appearing that exclamation sign on settings button? 🤔

stuck quarry
stuck quarry
scarlet swift
raven tartan
#

Day 3 still not loading

frozen halo
#

how to join multiplayer it shows like this-

haughty hull
thick rivet
#

Explain this

lunar jackal
#

Now it works again. I tried 6 Times... Not enough free Slots on Server?

coarse moss
#

Seems like Server dowm again

grand rain
grave pawn
#

servers down again!! GL invest in your servers

unkempt tendon
#

i can't connect too

lucid axle
#

Воткните сервер в розетку

stuck quarry
#

Dude they have ever a job application ? Or why is the server down 🤣

keen bane
#

are the servers down??

warped mirage
#

Again the server is down. Congratulation GL 🤬

keen bane
#

i cant connect

warped mirage
stuck quarry
mellow chasm
tribal ingot
#

yeah I am also getting these

hexed stream
#

for the love of GOD fix ur Servers

grave pawn
paper knoll
#

Servers seem to be down. I have never seen any game with this much server issues.

fringe flume
#

I thought I am the only one who suffer this issue.😳

grave pawn
#

Funny: i mailed to customer care about not getting in game now >> they answered i have to check my internet !!!!! I answered: how the hell then i emailed you, nuts!??! 🙂 😉

dense bronze
crisp wedge
#

GL is using old crappy servers - that's why

stuck quarry
#

1 - exclamation sign on settings button (NOBODY KNWOS WHY IS STILL APPEARING?)
2 - connection error (from Gameloft servers, not from internet connection)

This game has so many issues for a while 🙄

crisp wedge
#

In case of trouble call 1-3-9-503

fringe flume
#

Useless announcement

grave pawn
wind sleet
crisp wedge
#

I think that GL will start to offer a stable connection for 1000 tokens in A9 Shop

#

From now on it will be P2P (Pay to Play)

sharp summit
#

Since it seems impossible to connect to the game, I ask as a compensation that the drop rate in the car hunt be raised to 100% for the rest of the day, as soon as you've solved the current bug .

#

or that you give out a significant number of bps

digital yew
#

dehar game

crisp wedge
digital yew
#

mankir polara server thik kore na kn?

sharp summit
#

@crisp wedge you're probably right but why not try ?

crisp wedge
#

Why? Because it is a recurring issue and we exactly know what will happen.

#

If I would have an internet provider with same service availability as A9 servers then I would change it immediately.

bold zinc
#

What's going on????

paper knoll
cyan onyx
#

server overload 2: electric boogaloo

valid olive
#

ko i can't even open the game

white narwhal
#

Ah, I got that same thing

coarse moss
#

This thing is everywhere in windows

stuck quarry
#

popping up again and again.. over and again

wet seal
languid token
carmine flume
warped mirage
#

Now the log in is possible, but the ads don't work for the Senna event! GL is really incompetent!!!😡

toxic stirrup
#

why i don't have permission to chat in #🏎・general

i dident do any thing

crisp wedge
#

GL Server issue seems to be solved but now my game is CRASINH CONSTANTLY just before most of the races (MP, Hunt, SE) when FUEL and TICKET are already "consumed". Can't you fix one thing withouth BREAKING two others! !!!

amber remnant
#

Its working now

rain atlas
mellow chasm
#

game is crashing

fossil ether
#

i can't take reward anything

#

so I lost many ticket

crisp wedge
stuck quarry
#

I can't connect to xbox live in my pc plz help even though I downloaded the xbox app and made an xbox live account plz help😞

languid token
quartz sedge
#

if someone is still getting this. how to fix. he's able to login to xbox outside of A9

stuck quarry
#

Hello everyone. Can't log in to the game. Internet good but I get error message about trying a stable connection. Is 25mbps too slow a connection for Asphalt9?

slate topaz
#

A9 connectivity issue lost hours. now A9 crashes due to display resolution 3840x2160. it would work with 1600x900.

flint tendon
main whale
neon flame
#

i need help

#

my pc reseted. and i forgot the xbox account coz it was very old and i don't use it now.. (gmail and password). i resinstalled my game. i remember my game id and all of my game information. pls help me. i can't loose my 1.5 years hard working progression. i want to create a new xbox account and send the progress on that account

stuck quarry
#

hello can i connect (my controller not xbox) my controller through my laptop for playing asphalt 9?

queen pythonBOT
#
John Doe#4244 has been banned for 1 day

Reason: Using offensive terms against team members

[unban]

slate topaz
#

ive become very tired of the game crashing just as its going to display packs purchased from the store.
they still get awarded, but ive no idea what they are unless they push over an unlock/star threshold.
seriously disturbing, this.

stuck quarry
hollow sundial
lucid wagon
#

solve your game garbage, the internet works perfectly, I decide to play the rounds and it disconnects from the server at home for a while, bad game from mrd and its developers that are useless

hollow lark
#

why i dont have huracan evo MP pack? i reach gold league and level 12, havent unlocked it

proud pine
#

server problem fixed?

manic sparrow
#

The game's constantly freezing until I get last place in MP, let alone delayed race starts as well, for no reason. FFS remove whatever the block of code you've put to freeze the game only for me, and let me get my 750 token milestone and get lost. System, connection and RAM all good, no background processes, restarts and reinstallations didn't work at all, lowest settings didn't help either

eager granite
#

Anybody using Xbox controller? I need help. I bought a xbox controller 2days ago for playing asphalt 9 in pc. It was very good experience with this controller but it wasn't last long, when i experienced something worse part of this controller. The issue is when i want to so little move cars it's loss speed. We are basically use a tricks , keep taping (msecond break)our keyboard left or right button when we wants to move the car very short without drift and speed loss what called so little moves or something ( into the small turn) . I hope you can understand what i mean. On Xbox controller left stick button not working like the tap tap button on keyboard . When i try to move my car in small turn it's always moved fully and loses too much speed. But i tried everything don't got any solution. I don't create too much pressure in stick button and also i try to do tap tap things on this stick but it's loss speed . Im now too much frustrating for this. If anybody using controller or any idea please share me. ( Pardon my english is not accurate)

warped mirage
#

After I complained that the snchronisation problems that have been going on for months have still not been solved - I was banned for a day for using the word " imbecility". How ridiculous is that? As if anyone would mind being banned.😆 LOL 😆 This is kindergarten! All the information you get here is worthless - nothing changes about the eternal problems.😡 and now...I leave by myself😝

summer patio
fervent quarry
#

Fix your game. This error come to me always where there is free pack or events refresh time. It always take minimum 5 minutes to get past this error. It's always when i want to start up game at the time when there is free pack or event refresh.

For example event refresh is at night 02:00 based on my region time zone time. I can't log in the game before 02:10 cause i will have this error and game wont start up so i need to close game and wait that 5 minutes

coarse moss
#

How many time do this game crashes per minute??

#

Realy again? Annoying!

limpid valley
#

Why the mp league rating system is changed just now I got to plat and lost one race that put me in gold league of 1437 rating

#

And now I'm getting matches with full lobby of platnum league players only I'm then one in gold league

#

why?

lament plume
limpid valley
#

these people are above 1550 rating and im at 1430

stuck quarry
#

all ok Reset the game. did many things but the issue persists since noon

fallen niche
#

great matchmaking we all love it

carmine flume
lament plume
carmine flume
#

no

faint ermine
#

hey, hello, maybe could be wrong to ask but, is possible to add people in the game from Windows to Nintendo Switch?

faint ermine
#

oh, and to PlayStation? or is only Windows to Windows?

carmine flume
# faint ermine oh, and to PlayStation? or is only Windows to Windows?

you can play with the same platform and these is not Merge -platforms game:
android with android
windows with windows
ios to ios
you can trans your progress only once by contacting customer care
you can't play nine on playstation since they didn't launch it yet in that platform 🙂 👍

faint ermine
#

lol my bad, i get confused to Play Store instead PlayStation. BTW, many thanks I'll tell to my bud now.

vivid tapir
#

The game is loading forever, fix it for me

vivid tapir
fervent quarry
flint tendon
vivid tapir
flint tendon
queen pythonBOT
#
venu reddy#2883 has been warned

Reason: Bad word usage

stuck quarry
vivid tapir
clever scaffold
#

I feel that starting of A9 and connecting to Xbox Live is too late.🤔

limpid valley
#

time to throw A9 servers into dust bin

#

thank you for the desync for 1 out of 3 races

grave pawn
#

i have a problem>> i lose a lot of time after ramp when in the air i cant use turbo!!- in MPs some times after that when i make 360 on ramps, the turbo GAS button dont work!! i changed even my game pad controller but it continues! it happenes randomly. it happens even when i try give turbo AFTER i make barrel rolls! it hapens only in multiplayer races!!!!!

inner pond
#

Unable to open any Xbox daily event or mp!!

sullen panther
# limpid valley

gameloft cant do anything in this this must be the only lobby for your car's rating

limpid valley
#

Most of the cars are like 500+ rating than me

toxic stirrup
#

why is this not working i have a good internet but it's loading for many time why is that happen?

keen bane
#

disconnect ur internet and re connect again

stuck quarry
#

desync again (pic 1)??? also pls ban that Egoista player for teleportation hack

lucid axle
#

The game takes a very long time to load. No network. No shares. No special event.

stuck quarry
#

Pls fix desync issue and your potato server 😑

#

even +1.1s ping when calculating results huh

ocean sandal
#

Hello , I have a problem with my club chat, I can see who joins or leaves or who gets promoted or demoted and who unlocks which car but i can't see other player's chats and they can't see Mine, messaged Customer Care No reply and Reset the app and uninstalling as well none worked

paper knoll
#

Hello. Does anyone else face lag in MP races ? That lag slows your car down in the start and every time an opponent gets wrecked. Events (daily and Special ) are fine. So is the career.
Owing to this lag, I can’t play MP effectively as for instance wrong angle at the ramp gets the car wrecked. It is happening in this season only. PC and Internet seems to be working fine as before.

stuck quarry
#

I’m facing connection issues in MP too

boreal plover
#

cant log into xbox live

bold surge
#

Same

hexed stream
#

same i cant login to X box Live too

inner pond
#

Unable to open the game itself

proud pine
#

XBOX Live server Down?

inner pond
#

looks like

hybrid mist
#

Problems with XBox Live server ? Cannot login

stuck quarry
#

I have the same problem.

eternal dirge
inner pond
#

Game not opening

magic narwhal
thick rain
sharp summit
torpid snow
sleek hemlock
#

Same here !!

hasty hazel
#

Same here too

grand creek
#

Glad it's not just me

flat totem
#

Same here too

warped mirage
hexed stream
flat totem
hexed stream
coarse moss
warped mirage
hexed stream
white plover
#

what the hell is going on

stuck quarry
#

Same problem here

mild socket
warped mirage
mellow chasm
#

fixed 👍

short sparrow
#

Work for me, but i lose the senna.epic 😩

mild socket
#

fixed

hybrid mist
#

XBox Live Login is now working, just had a text from MS

manic sparrow
#

Thanks for the 2 min 50s late start

flat totem
#

Thanks... fix your servers, I have a fiber connection that works great !!!

proud pine
#

thx GL server

half fern
#

Got disconnected from a MP race without losing connection. Curiously, that race was in Cairo, which is a location that has been going missing since the season mission came out

fervent quarry
#

Weekly competition went infinite loop on this connecting to server and thanks to that i didnt get the reward and lost the 2 tickets. Fix your damn servers or make these events as offline or something. Do the syncing in the menu of the game and also remove the tickets at the time the race is done same with the fuel as your game crash a lot so takes your tickets and fuel

deep spoke
#

hey @rain atlas something like this is happening in the middle of the race, plz fix this glitch... this is the 2nd time that something like this happened, earlier in the morning during a mp race this happened... this is happening without going to any option...

potent crater
#

my game not connecting xbox live

heavy cradle
#

cmon GL seriously give 2 Chiron bps in rookie instead of 3?

queen pythonBOT
#
RIZE / りぜ#4687 has been warned

Reason: Bad word usage

clever scaffold
rain atlas
#

Hi, racers!

I hope you are enjoying the new update. I wanted to mention frequently asked questions that are common in the first days after the update.

Q: After the update my game is crashing/lagging.
A: Yes, it could happen during the first time after the update. However, if it's still happening after playing for a few days and your device meets game requirements, please contact our Customer Care team for further assistance.

Q: It takes longer to find opponents in the Multiplayer.
A: It's a common issue in the first days after the update because you will be playing only with players on the same game version. Therefore, if you are have already updated the game it might happen that there will be not enough racers playing in the Multiplayer with the same game version.

if you will come across a new issue, please use this channel and follow the steps from the pinned messages to leave full information that would help to investigate this faster. For any personal assistance please reach out to our Customer Care team. Further details can be found in #👨💻-customer-care

I will see you in the race! flameboy

stuck quarry
#

please fix this pleading

prime belfry
serene summit
bronze linden
lapis notch
lavish vigil
#

Filter doesn´t work on Credit Heist

polar urchin
#

Having problems with the game this morning. Was getting this...

#

Now it is Synchronizing after each race. I'm on the west coast of the US, on windows

grave spindle
#

What's the problem again

eternal dirge
#

after the update the game is unplayable, always crashing and blocking, thank you gl for the disgusting update

stuck quarry
#

There is frequent synchronisation and it often takes a long time.

polar urchin
#

Can't go into the Club. It just continues to Synchronize.

eternal dirge
stuck quarry
#

This isn't correct 00:00:095, is it.

proud pine
#

sync ....

polar urchin
polar urchin
alpine raven
crude bane
#

I cant get into multiplayer and i cant access to talk to customer service from within the game

stuck quarry
#

Very nice server

dim dock
rain perch
#

Car selection not working. Tried selecting Trion from the garage

#

& it just threw up some random cars.

hexed stream
#

the rim colors r Buged

dapper fulcrum
lucid axle
#

После установки обновления появилась тупая синхронизация когда заходишь в акции, клуб, гараж. Исправьте.

After installing the update, there was a stupid synchronization when you go into promotions, a club, a garage. Fix it.

twin siren
#

Game is literally unplayable right now

5-10 seconds synchronization is here again, when you open the game, it gets a ton of lag

lucid axle
#

Yes

late galleon
#

hey guys, i am in windows. I can't enter club, mp or any leaderboard event just after the recent update, It only keeps on synchronizing. what i should do?

late galleon
lunar jackal
#

Hello, after about 1 minute all CPU cores go to 100%. The game is then no longer playable. Please fix the problem quickly. thank you

fast trench
#

Taking longer than usual bug before

Across all platforms.

late galleon
#

i see

hexed stream
#

the problem with the Credits Heist Filtering its mostly bc this event is already has a default Filter in it

crude cape
#

after the update the game is unplayable, it always freezes and crashes, if I do any race, everything drops to me, and I can't even close the application. Thanks Gameloft for giving us bugs, lags, servers that don't synchronize , all in a single update, this time you outdid yourselves ... Congratulations indeed!

rocky anchor
#

So many problems in the new update, do you guys actually test these before releasing, some people learn by their mistakes, it seems you guys don't!!

serene summit
#

MP stuck like that after updating

lunar jackal
#

One Time it works fine. Now the Problem exist again after restart the Game!!!

twin siren
#

I hope they give a hotfix on all issues ASAP because we're about to close the Festive Season and getting into a new one with these issues hot on our tails

fervent quarry
#

2021 year last update introduce us the syncing issue to the game and it took full month to fix it. Now new update and it's back. Like will this now also take a month to be sorted out ? You should know by now where the issue is and should be faster fix for it as you only deal with it month ago to fix it

proud pine
crisp wedge
#

SYNCHROZNIATION ISSUE IS BACK AGAIN.
GL I never doubted you. And this time you didn't disappoint me as well.
Issues that keep coming back are already your hallmark.
G: you can be sure that what has been resolved will hit again in a moment. - make your motto from previous sentence.

queen pythonBOT
#
PhorniC#0569 has been warned

Reason: Bad word usage

fallow garden
#

@opaque raft Yesterday it is fine but for the past 4 hours the game is always crashing & even not able to close the application. it seems to be MEMORY LEAK issue.

hybrid mist
#

I know I am not the fastest but really GL ? finish in less than a tenth of a second, do you EVER test your software ?

serene summit
#

I can't play mp at all its stuck like that and only way to get out is to close the game!!

#

I did restart my pc and my router

prime belfry
#

they dont even care of anything you type here or raise ticket with CC for the same.... save your energy guys

crisp wedge
kindred cedar
#

This insanity is back again!

queen pythonBOT
#
VigerR6s#5480 has been warned

Reason: Bad word usage

stuck quarry
#

Welcome to lame SW 🙂

glass crystal
#

Following the update, the game is unplayable. After about a minute, CPU usage goes up to 100% and nothing works in the game.

edgy smelt
#

why dont we get a full nitro refill after knockdowns anymore?

prime belfry
#

the whole field started ahead 15-20 seconds before me, even on good connection , thats how lag is

clever cargo
clever rune
#

It's synchronizing all the time

clever cargo
#

Yes

#

Again and agin

prime mesa
#

I am totally locked out of all the events with leader board because sync error freezes my game. Another quality update delivered by GL. Are the senseless shop offers all they care about?

heavy cradle
#

anyway sync in TLE and sometimes in mp. Just hope fixing as soon as possible
Plus fixing time requirement in career

warped mirage
#

That's just a bottomless impertinence! 😡 The synchronisation problem has existed for a long time, but since the update nothing works at all. When I can start a mp race, the other riders are already at the finish! Lost positions, lost points and lost time. I didn't pay for this. Does this company only employ incompetent staff? PEOPLE, there is ONLY ONE WAY to stand up to this company: DO NOT BUY A LEGEND PASS for the new season!!!! Only when GL makes a loss will anything change about the incompetence!!!!

heavy cradle
prime belfry
#

🤔 then why they got to add it on 4th day, they could have not added it at all

heavy cradle
#

just add car for using in mp
and u know GL action

prime belfry
#

looks like elaborate scam for racers not to get Victor Epic-parts

heavy cradle
#

for lp players only

#

yes can said all players

azure escarp
#

yes its stuck here

clever rune
#

Gameloft dropped all the players who played. Those who didn't run are the only ones benefited from the uptate

grave pawn
#

GL give me 200 rankings in multiplayer ranking back??! i lost minus 20 points why? joined Mp1, game said synchronising! then put me in the race as other cars were finishing the race! shame on you GL

white narwhal
#

ah well

bitter bluff
#

im just about as fed up with this update:
-the filtering system is halfbaked and doesnt filter in events properly
-the filters dont save in general which ruins the point of them
-another messed up career stage mission with its time requirement being in mere milliseconds
-kd camera sound fadeout is inconsistent and in some cases doesnt fade out at all when you kd a player (happened frequently in events). this should have been fixed when the game launched to not happen at all when you dont use the kd camera
-many game ui elements are still broken and unchanged and i wont even go into detail cause then youd be reading 3x as more of what ive already listed
-the constant synchronization that kept happening upon opening any leaderboard event or leaderboards in general are back, this time even worse causing to happen to A MULTIPLAYER LOBBY now (check the clip)
-the removal of "recovery nitro" when you get kd'd in multiplayer which tells me someone merged the club race rules into normal mp without realizing what theyve done

this is honestly a disappointment and this better get fixed soon. i cant stand this halfbaked garbage anymore

hybrid notch
#

@dreamy lotus @rain atlas what is this? We are losing rating even without playing race for sync issue in between a race . surprise

white narwhal
#

too bad, I am now in position 1032

clever rune
#

GP gives -20 to the devoted players 😭

hybrid notch
#

How can we finish ms in mp2 ? It's unplayable .

static jasper
#

Career - British Tour - To win in less than 1 sec?

eternal dirge
white narwhal
#

we don't understand what's wrong wit this

#

indeed we have a good connection tho

prime mesa
#

It's a sad fact that they only care about their expensive bundles in the shop section of the game

random rivet
prime belfry
stuck quarry
lament plume
dark pagoda
#

they better fix the issue soon

stuck quarry
#

close to master league. but dam issues, people be losing 1999

#

Same issue, shortly after I started, the first one was already at the finish.

#

i can do better time than 1:11 as a good player too in nsx

grave pawn
#

i lost my top 300 placement in MP1 now i am 900!! because 3 times i got MINUS 20 why? game said wait synchronising! then put me in a race already others were finishing!

warped mirage
queen pythonBOT
#
Eoin (ww_sol)#7636 has been warned

Reason: Bad word usage

mellow turtle
#

It's kind of unbelievable that a bug like this can even make it to live in the first place lmao

queen pythonBOT
#
Eddy Key#3280 has been warned

Reason: Bad word usage

eternal dirge
#

@rain atlas @dreamy lotus when you will fix all those issues? the game is unplayable

#

the admins are all sleeping

mint hollow
#

can we make it a bit fast <@&469459051105878016>

#

we really suffer for club races

safe chasm
eternal dirge
queen pythonBOT
#
Eddy Key#3280 has been muted for 1 day

Reason: offensive

[unmute]

cerulean pendant
#

it's in sincronisying from one hour GL please fix it

eternal dirge
# queen python

offensive for what? i only said that the admins are sleeping, it's the true

cerulean pendant
#

i'm fine u?

white plover
#

constant problems after each update. I'm tired of you 1 game you can't fix all day

warped mirage
lunar jackal
#

MP mode comes synchronize and then everyone is off. I can't play like this and get demoted in the league

valid dune
#

Each update should have a problem, it was NOT an update without problems, server synchronization, wrong events, etc.I hope you don't delete this message from me, as you did with the other one🙏

stuck quarry
#

do not buy the lp and you will see how quickly they solve the problem

short sparrow
#

yes yes, all is good all is ok

last ocean
#
  • Continuous crashing of the app both at launch and during a race;
  • Problems synchronising with the server at the start of multiplayer races with loss of points and ranking positions.
    It's frustrating to play A9! 😡
    Please do something to solve this flood of problems.
edgy swan
#

i am having problems with my game, when i switch between open windows on my computer, and i go back to a9, it just crashes and closes

short carbon
#

Dude, you need to take this game offline for a day and fix it. It's currently unplayable with the synchronization issues.

main oar
#

Seems better now

alpine raven
#

multiple races with zero problem also

naive radish
#

controller sensitivity bug was not fixed in the update, disappointed.

stuck quarry
#

So since the update i have been encountering this issue which i never had before. Cpu charts of a9 skyrocket and it takes up over 10 GB of ram. I alr resetted the game and made sure its not hardware fault (I have a ryzen 7 1700, a gtx 1080 a samsung 970evo plus ssd and 16gb of ram). It isnt a constant thing but it happends like every hour and stays for like 10 mins even after restarting the game.

dark pagoda
#

oof

alpine raven
stuck quarry
#

Yooo Soo new career thingy right? Neato, if only it wasn't actually impossible!

stuck quarry
#

@iron sentinel

clever cargo
warped mirage
#

The in game support does not work! No way to contact the customer care! Congratulation! You show how much you care

lucid schooner
lucid axle
proper forge
#

hello

bleak tendon
#

do GL test updates before rolling out now 7 consecutive races and lost without even finishing due to sync issue my position fell down to 1400 from 358 😠

white plover
#

@bleak tendon don't play and your position won't move

hybrid notch
#

@white plover so u will get ms score without playing ? What's the logic ? GL will give us those epic packs as compensation?

serene summit
#

Since I updated I can't play a single mp race its stuck like that and I can only get out of this by closing the game !!

#

@rain atlas @opaque raft

lucid schooner
#

The game is unplayable now. It just eat up cpu and memory up to 100% from time to time even when it not doing anything. I will report to MS that this app is malicious.

#

The game just eat up cpu and memory until it freeze the computer.

gilded ferry
#

unplayable

lucid schooner
#

and the computer freeze

grave pawn
#

Thank you GL developers! with all the bugs in this update you proved me THAT my boss is not the stupidest azz in the world

stuck quarry
#

the lp comes out like this?, the lp comes out like finished
🤦

hybrid notch
#

🤣

mint perch
#

What the.... What does Putin have anything to do with A9..?!

dark pagoda
#

angel1 aaaand the issue is back

twin siren
#

At least give us a time or a decent update when these fixes are coming cause we're wasting time hoping that game will be back to pre-update conditions

hexed stream
stuck quarry
stuck quarry
summer lotus
#

thank you gameloft for brand new update..... see my race time, thnx to synchronization

hexed stream
spiral surge
short carbon
#

trying to exit a menu. lasted for 3 minutes lol

round fable
main whale
stuck quarry
stuck quarry
#

Yo why the heck is this taking forever to synchronize?? I waited for like 15 god damn minutes but it was still going on!!

stuck quarry
#

bruh this synchronizing time is killing my mind... I came to check club status and this thing wont let me in

warped mirage
#

How to FIX that issue: UNINSTALL 👍

queen pythonBOT
#
PRPandey#0664 has been warned

Reason: Bad word usage

prime mesa
#

With this sync bug the game is like dead to so many of us.

hybrid notch
#

Do they care if we cant play? They got lp money already.

proud pine
eternal dirge
#

the admins continue to sleep and don't fix this damn issues

vague lintel
lucid schooner
#

The others are half way down the track bruh!
Whatchayadoingere?

#

Why now you feel the needs to scyn during line up while it was working fine before?

queen pythonBOT
#
rabie80#1490 has been warned

Reason: Bad word usage

digital yew
#

Salar ganjaloft er maire......

vague lintel
torpid snow
#

😡 😡

abstract hatch
#

makes managing a team very hard if you cannot even get to see them...

lunar jackal
#

Yes the same Problems...

stuck quarry
#

pls fixed this. i have lost a lot of places that will posibly generate spending tokens/money to correct your error. I expect compensation.

stuck quarry
# lucid schooner

same for me. what is up with this update.. its almost taking up all my cpu usage. my laptop has frozen about three times now

stone ore
#

00:00:095

boreal plover
#

issues, before every MP race this goes on for minutes... when it does go away... im still sitting at the starting line and other cars are finishing the race. WTH?

stuck quarry
#

What is this timing for Stadium Lap? Change it to be more achieveable.
How can someone so utterly incompetent put up such a time for this objective?

serene scarab
#

i just lost best position in both MPs... Seriously what are the developers of A9 drinking there.. the most awful server in entire Game world...

karmic wolf
#

Well, I think that in addition to the issue of synchronization, the game also no longer loads the screens. I don't know if this only happens to me. : (

boreal plover
#

this too never goes away. U have to close out and restart game.

#

then they give u a lame card pack? The compensation needs to be better than that considering how many positions lost in MP

half fern
#

Twice in a row I started a MP race 20-30 seconds after every other player and lost points as a result. How these devs still have a job after all these issues is a mystery.

mellow chasm
stuck quarry
#

Seriously?

clever cargo
hexed stream
queen pythonBOT
#
Mr Ahm𝓔D#1891 has been warned

Reason: Bad word usage

stuck quarry
#

I have received a daily compensatory gift. It is a small consolation. 🤷‍♂️

modest bough
#

synchronization error

low oak
#

Best Sync ever😆

hybrid mist
#

another bug, albeit minor, check the total flag count. I know there was a bug of 1 flag to many but as I am still waiting for British tour race 5 in less than a tenth of a second it appears to have got worse lol

edgy swan
#

best server

strong sparrow
#

Pls fix

edgy swan
hollow rivet
#

our new clubmate is hanged. I our club we can see that he is member of the club but we can't promote him or kick (couldn't execute action on the server). He sees that he is not in any club... our club 3af8e. Driver ID: a5791f

#

We had situation like that before. Can You repair that

stuck quarry
#

I got the last LP and I didn't get the discount?????

polar urchin
main oar
#

This seems to work for me with sync problems:
➡️ Before starting a race in MP, go to Leaderboard first
➡️ In the Leaderboard, choose some tabs like My Club, Top Players...
➡️ This should trigger a (long) sync
➡️ When the sync is done, go back. Press Play, pick your car, and press Play. No sync happens. The race starts...

queen pythonBOT
#
Carlosan#1825 has been warned

Reason: Bad word usage

thick rain
#

🤦

stuck quarry
queen pythonBOT
#
PhorniC#0569 has been warned

Reason: Bad word usage

crude cape
#

Unresolved problems 😭😭

fervent quarry
#

Cant claim reward as this syncing gets stuck in the infinite time. 3 force restart of the game in a row. Each time same problem. Restarting the game and doing to events to claim and it gets stuck in this syncing

boreal plover
#

same