🍏・ios-issues

[obsidian nimbus]

No 30 bps for me and i purchased the most expensive pass…

[sonic delta]

Same here

[obsidian nimbus]

Everyday that’s a problem

[pastel isle]

So no countach?

[drifting latch]

Same problem here

[pastel isle]

Trippi

[queen remnant]

Same

[grizzled umbra]

Cant log in

[olive latch]

Hey, I’m trying to Transfer data from “iPhone 8” to “iPhone 12 pro” with Gamecenter, when I log-in it gives a error and doesn’t connect, what do I need to do?

Please @ me

[short plinth]

Unplug the SIM of your 12 pro，Change its Language and Region in setting and restart，then log in game.

[olive latch]

Wait what

[olive latch]

Also this is the problem

[warped portal]

But there is no Leaderboard, at least not on my screen

[olive latch]

THIS IS WHAT I SEE, was looking to fix the problem

We're truly sorry, but we won't be able to restore your game account.

You see, in an effort to optimize our server capacity, we store backups of inactive user accounts only for a limited amount of time. If there's no activity on a game account, its backup on our server will be removed after a certain time.

To avoid this in the future, we strongly advise you to connect to this game regularly, at least once a month. This will ensure you always have an active backup available.

Thank you for your understanding and patience!

[olive latch]

@sullen raven if this is real I’ll be really pissed, I spent money on the account too if I’m correct.

[short plinth]

？

[olive latch]

Yea read it

You’ll understand

[naive violet]

@olive latch when did you log in last time? It’s much more than a month actually, some players were able to play their acc after break more than a year.

Did you connect to gamecenter, Facebook or something else?

[olive latch]

It’s been more then a year if I’m correcting

[grizzled umbra]

A slight issue - day 01 - GL has really killed the game

MP2 is a very grindy event to 30k series points in one week. Garbage like this make it impossible

Half the time stuck here

[naive violet]

MP2 one week and 30k with only small car selection and less than half SP/race compared to MP1…

Whatever you’re smoking, please stop it NOW!!!

[sonic delta]

It will happen as in the last Epic Mp2
absurd rewards
Do you think people are going to waste their vacation time on Mp2
Empty rooms will end after the weekend

[naive violet]

That’s the problem. Looks like GL thinks there are 8 players every race when it’s actually 2-3.
I just did a quick calculation after 50 races.
With average 15 SP per race it’ll take 2000 races!!!!!!! to complete the season. That’s 300 races per day.
With loading times, waiting to find a lobby and race time it is about 2,5 min per race.
2,5 min/race * 300 races/day = 750 min/day playing MP2.
Thats 12,5 Hours of playing PER DAY.
What do they expect?

Increase SP per race to at least double SP from MP1.
Give highest SP for finishing 1st-3rd, no matter how many players are in the race.

[sonic delta]

Exactly, I realized a long time ago that they do not look at records of players who are interested in an event
They just want us to spend on tokens, packs and see their ads

[shy lance]

They only look at percentages globally over every platform. Android has much more players and get full lobbies more often, so they set the scores so that only a certain percentage on Android hits all milestones. Since they don't make any distinction between platform, it naturally kills the game on iOS where there are far fewer players.

It's the same as with events or car hunt riots, it's much more difficult to hit 1 or 5% in events on iOS than Android.

[willow schooner]

@pastel isle @drifting latch @lapis valley, this the car your looking for because I’ve got it on mine

Upgraded it now so there’s your proof

[pastel isle]

This is what they said

Hopefully I’ll get them soon

[broken owl]

Why can’t I start a new conversation?

[twin lark]

should i do that too?

[sonic delta]

Yes , Android has more than 50M downloads and an active player base 100 times higher , but they have to withstand all the possibilities of fraudulent modifications that Android suffers
In IOS we have peaks of 60k players in holiday seasons, but the usual thing is that we do not exceed 35k on average

[sonic delta]

Same support message, but still no trace of my 30 bp Countach

[broken owl]

How do you get their attention?

[tawny sierra]

I cant enter the starway event. Peugeot only 2*. Is there a minimum requirement?

[shy lance]

You need it at the same star as the current step. For the 3rd step you need every required car at 3*, for the 4th at 4 star a.s.o.

[tawny sierra]

thanks

[naive violet]

Fix MP2, there are way less players on iOS compared to android, there is not enough time and way to low SP per race.
This is my result of ~100 races within 24 hours. Not even close to what is necessary to reach 30k SP in time.

It’s like 70% of races with only 1-2 opponents. This gives 4-20 SP depending on finish position.
Either increase SP dramatically or reduce 30k to 15k by simply decreasing SP required for milestones by 50%

[short plinth]

Change to Max free try

[ornate oracle]

This is outrageous

[honest flax]

Can confirm, 30k isn’t possible within 7 days - too many small lobbies. Please reduce the milestones to 15k! heck, even 5k would already be a grindfest

[unreal belfry]

5K would give encouragement to people to play.. folks like me just stop at race 1 because 30K is just not possible 😛

[flat garden]

I stopped at 100 milstones

[unreal belfry]

Simply fixing Top 3 Series Score to max ir-respective of the lobby size should help ... but who cares on GL side about players misery ...

[flat garden]

Too few players, too few have the cars and gas takes way to long time

[little crater]

The Solution for Gameloft is the Multiplayer Pass! 💸💸💸

[naive violet]

Even if it’s 100% extra SP those 30k MP2 are impossible on iOS

[shy lance]

I remember there was a trial series MP2 for SC18 with an epic as 3k milestone. It had fixed score over every league (if 8 players in a race: 1st place 26, 2nd place 18 a.s.o.). It was impossible to complete in a week, and they increased the series score per race to the current values after 2-3 days. So, it's definitely possible to increase the scores, there's no technical issue stopping it; it's just lack of willingness.

[naive violet]

they should simply use SP from MP1. Even those are too low for a 1-week season with only 9 cars (from which 4 have basically no chance to finish in top 3 because their performance is much worse than competitors).

another problem is that we dont get into elite or master league where we could get more SP. there are simply too few players active to get to required ratings. getting there at day 5 in a 7-day season is way too late

what GL should do as compensation is:
send 1 epic per 50 completed races with a max of 6 epics (like milestone rewards) to all players, no matter how many SP we collect.

[flat garden]

Dream on, GL does not listen to average players, just look at todays devchat, they barely talked about the disaster season, while everybody have mentioned it over and over

[naive violet]

I wouldn’t describe myself as „average“ player…
I started at worldwide release, spend a lot of time and money on this game and I’m used to GLs business plan. This is just another proof how they don’t care at all about players

[flat garden]

I do not know who they consult, but it seems to be the wrong ones, since 99% are complaining

[plucky oyster]

StormRider#9373 has been warned

Reason: Posted an invite

[umbral palm]

Can’t play mp1 since two days cuz ,,no opponents,,. My ID b1ef51 @feral delta

[echo latch]

Why do the LP rewards have the 1MW instead of the mazzanti evantra?

Seems like a mistake

[sly umbra]

I don't know if anyone has noticed it; well, those who play on powerful devices may not, but since the anniversary season began in the classic multiplayer section there is more lag than usual, even just entering the car selection the performance of the game drops sharply and is unplayable, I I play in IOs and Windows, in both devices the same thing happens to me, the multiplayer performance is rubbish right now, if any developer reads this, I tell them to please fix it in a future update or patch

[rugged dome]

Same issue here when i play credit heist in daily event, my game drops frame so hard when i play or choose the cars

[rugged dome]

I’ve nerver had this lag issue before this season started

[sly umbra]

Normally since a certain update the multiplayer of asphalt 9 gives me some problems, overheating, unexpected closings, bad connection and a great etc, but I have been able to solve it in some way, but this already breaks everything and is out of my reach, only they They can fix it, but I want to highlight that this only happens to me in the multiplayer section, in daily events, specials, history, they work normally for me

[umbral palm]

@feral delta can u tell me why I can’t play mp1 since 4 days? After few try’s I get unranked players… My ID b1ef51. I contacted with CC and nothing.

[naive violet]

Are you on CB? Do your rep points increase?

[umbral palm]

Rep points correctly after race

[charred prairie]

A lot of crashes since the current update. MP is unplayable with game crashing randomly. The frame drops are quite visible even with high speed internet. And also when game crashes you see the device heating more than normal. I am using a new device, shouldn't encounter heating ups but after update game is unplayable 🥲

[umbral palm]

@feral delta any answer?

[feral delta]

could you share your ticket ID? the one you created with Customer Care

[feral delta]

I see they responded to your ticker 3 hours ago with troubleshooting steps

if you tried them already, please respond in the same ticket

[umbral palm]

It’s a screenshot from Saturday

[feral delta]

my reply wasn't based on the screenshot

[umbral palm]

While waiting for your answer I did all the steps 10x and resetting the device is probably not the solution

[feral delta]

please respond with that information to the ticket so they can continue the support

[umbral palm]

Very helpful advice

Thank you

[stiff night]

😳😂

[timber blaze]

It’s been a freaking week now can I pls have my countach

[feral delta]

please share your Player ID

[timber blaze]

1ff280f

[little crater]

Same issue here. No response from customer care so far.
My id: 673211

[pastel isle]

Same

ID is 86e1de7

[feral delta]

@little crater You should receive it now

[little crater]

Thx

[feral ibex]

Still waiting on my 30 Countach bps also. CC contacted last week

[unreal belfry]

@sullen raven not game specific issue but atleast one link below in dev chat index leads to wrong location ( both links are for same location)

[feral delta]

please share your ID

[feral ibex]

633065c

[sly umbra]

I see that several are having the same problem as me and they are speaking out, I will also leave my player ID: 58b12e8

[keen gull]

Und what about my BPs? Shall everybody complain here or will there be a general fix for all people who did not get them???

You promised that this issue will be fixed asap 😦

[naive violet]

Why is there no event next to starway for those players who had the car at 5 or 6 stars before?
With good strategy new players can max!!! the cars for free in rerun because your event design is flawed.

Players who couldn’t participate in starway event should get an epic event to golden the car (and packs to max it if last star is missing)

[feral delta]

The issue should be resolved for everybody now, but we have seen some few edge cases of players that haven't received the blueprints yet, please share your Player ID here

[keen gull]

Hi, my player ID is d53f4.

I know many players which still did not get the BPs and nobody who got them automatically. So I guess it is not resolved yet.

[feral delta]

please ask them to get in touch with CC or share their player ID here

[keen gull]

Ok

[modern veldt]

I didn't receive the BP's either.
My ID 1644c46 @feral delta

[modern veldt]

@feral delta Thanks 👍

[dusk vessel]

I still haven’t received my 30 bps either and I did contact cc on thurs last week. My player ID- 68ccb9

[dusk vessel]

Conversation id-1456735 @feral delta

[sullen raven]

thanks! I'll change it

[unreal belfry]

@feral delta / @sullen raven this looks to be issue in LP points … usually highlighted section have higher points like for mission 1… mission 2 and 3 should have equal points to that instead they have less points equal to mission 4 …
This should be fixed soon otherwise people would have tough time finishing LP score…
I assume once mission is done there is no way gaining points again.

[sly umbra]

Thank you so much @feral delta

[sullen raven]

Hey! The team confirmed that this is not an issue. Thanks for pointing it out though 🙂

[unreal belfry]

Thanks for checking. Color scheme confused me 🙂

[plucky oyster]

grandmaster_0006#0188 has been warned

Reason: Posted an invite

[warped portal]

I agree and would add that each stage also gives a lot of tokens. If you already have stars for the car, you cannot participate in the stages and therefore cannot collect those tokens.

[keen gull]

Now I got the missing 30 blueprints. Thank you!
These two clubmates still did not get them: 91a35b 641a663

[short plinth]

Same issue game ID：567b71d in Android platform

[mortal wolf]

I haven’t received the 30 bps. Player Id : 866458

[short plinth]

another Clubmate havent get the 30bps，Game ID：738311c iOS

[shy lance]

You've changed this mission so many times, you broke it.

[naive violet]

It worked for me

[worn rain]

Same here..

[shy lance]

Also these Finish in first place missions with a specific class and on a specific track are absurd. Now that I reached gold league, I have to tank and fall back to silver just to finish this ridiculous mission because I didn't get the required locations...
While I can understand it for F2P players, it's ridiculous that someone who buys a legend pass has to go through the same struggle.
The concept of freemium games where you monetize gameplay means that by paying real money, you're supposed to remove pain points; the LP missions should be a triviality for someone who buys a legend pass (since you buy the perks you get by completing missions). I thought after the fail that was the Raging Bull season, this was obvious by now.

[flat garden]

GL #1 👌

[proven shell]

Same here... 😳

[tame glen]

Me too

[tough rampart]

I am getting a lot of lag in the MP races.

[modern veldt]

Mission impossible 🤷🏻‍♂️

[tender flume]

😿

[drifting latch]

Send help

[short plinth]

haven't receive the LP bps ，Game ID：dcd3ba in XBox

[dusk pier]

GL moment

[tender flume]

Same here@dusk pier

[exotic lichen]

When you want for fixing mp2 !!!!!

[unreal belfry]

At this point just gift MP2 rewards .. finding opponents is challenge.

[naive violet]

Don’t enter top 100, you’ll find 2-3 opponents easily

[unreal belfry]

I’m at 400 something and every 3rd race is no opponent. And when you do get it’s 1-2 opponents… at that point it’s same problem series score gain is negligible 🥵

May be free try at stock for every one would have helped everyone

[umbral palm]

You will have the option to buy MP Pass instead of this xD

[quaint summit]

You do have to ask “What is the point?” More stupid LP conditions combined with lag nearly every MP race that accumulates to several seconds topped off with most opponents from the next league.

[umbral palm]

And overheating after 2-3 races (I playing on iPhone 12) and no one is doing anything about it, although I know that I am not the only one who has a problem with it

Issues in brief. Someone is going to do something about it? 😂

[quaint summit]

From past experience they’re too busy working on new emojis, decals and how to screw us $ wise than fixing long standing ios issues. To be quite honest I don’t even know why this thread exists. Allows us to vent and GL to smirk I suppose.

[noble mortar]

Don’t know if it got fixed or not but still have this problem uid : 6dfad3

[dull aspen]

Me too…

[short plinth]

@feral delta A question：Will those affected players get I million credits after completing all the LP missions？

[feral delta]

I don't think so, however if somebody completes all missions but this specific one, please get in touch with Customer Care so they can send you the missing completion reward

[short plinth]

OK，Thank you

[proven shell]

Thanks, but how do we do that? Do we have to go through ingame CC, where we have to register with our email-adress or is there a possibility here on discord?

[short plinth]

Sharing you ID here is a more direct way compared to contact CC.

[naive violet]

Game lagging like hell in ghost slipstream, especially when there are more than 5 players in the lobby.
If your servers can’t handle the game, you should shut them down and get new ones!
This happened every single ghost slipstream season, obviously this mode requires much more Server power

[naive violet]

This was my first race in platinum league, rating <1500…
Why am I in legend league lobby???
Matchmaking can’t be worse

[feral delta]

Yes, please go through #👨💻-customer-care

[proven shell]

Thanks for your reply, but like i said i have to register there first (ingame or website) with my personal informations. Dont know why thats necessary.

[proven shell]

Because you are driving like a legend... 😉

[flat garden]

People are leaving the game, so to fill lobbies GL are mixing the leagues.

[naive violet]

To contact CC ingame, you don’t need to register anywhere

[drifting latch]

@Dom#4985

[short plinth]

Is the Bugatti logo in the wrong place？pls check it.😉

[feral delta]

we'll share with the team, thanks

[flat garden]

Looking like this after the patch notes were announched 🤬

[fringe grail]

So this won’t get fixed, meaning we won’t get the bp which would make the Countach a two star and won’t get the 100 tokens for being at 100% complete

@feral delta

[feral delta]

as stated on #🔥・hot-topics an additional blueprint will be added to episode 03

to compensate for that

[fringe grail]

And the missing 100 tokens?

[feral delta]

once you have all missions completed except the one that failed

please get in touch with #👨💻-customer-care to get the 100 tokens

[raven forum]

Again. before the new update I request to the devs to fix this issue on the iPad Air… To summarise Last month I made a discovery that the game does not run at full 60fps on iPad Air 2020 despite it being capable of better performance, Before this. I had an iPad Pro 2018 model and the game looked significantly better on that device, Graphics, Resolution and FPS wise.
Thanks 🙏

[echo quartz]

@feral delta The chat is disappearing again, when is it going to be fixed?

[scarlet elk]

How is this possible? How to get Koenigegg Jesko missions.

[flat garden]

Do a club race or wait for an event

[toxic sage]

I don’t have Koeniggegg Jesko in my garage like the car is MIA ?!!!

[naive violet]

There will be either free try event or MP, don’t worry

[scarlet elk]

Okay.

[honest flax]

We’re still not able to see the names of the players who occupied the streets if they haven’t done a race yet.

[naive violet]

Scam alert again! Why do you give only epics for a car I have golden already?
Why should players spend time on MP when all we get is trash?
Add an bad luck protection there as well! I got 4 epic packs this MP2 (2x from 3k milestone, 2x from top 100 rewards) with 6 possible epics. 2 of those 6 epics are for cars which I have golden already, so I actually need 4/6 of those possible rewards. Guess which epics dropped from those 4 packs… exactly those 2 epics I don’t need because cars are golden already!!!
How to annoy players? You know how, you mastered it

[drifting latch]

My password for Apple ID (secure) is blocked (the password doesn’t work), I can’t access my progression garage level 18 and 138 cars my F09216 for login the 3 principals networks

It’s completely fixed for login Game Center approximately fall to level 1

[noble mortar]

Is this normal? ~1600 rate

[flat garden]

Yes, the car has no influence on the matchup

[noble mortar]

Ok but it’s literally a « freeloose » there is no way I could win.

[dawn grove]

I recognised that as well! it felt like a more stable 50, rather than a 60 after a few game updates (I use the ipad air 2020 as well)

[raven forum]

And now it’s even proven. The game is running 10avg fps lower than iPhones and iPad Pro models.