🤖・android-issues

[ionic lintel]

It seems that you're using edge? edge has a block ads in the setting

settings > site settings > block ads ?

try turning that off then refresh?

[worthy light]

VPN off = Access denied

[ionic lintel]

be friends with other browser then. In my case, I only need to turn off my adblock whenever that error appears

I'm using chrome if that is relevant

[worthy light]

I can't access GL club without VPN

[lunar swift]

where do you live? country-wise

[merry crystal]

20th anniversary celebration event that was worse than previous events, I'm impressed by how the devs of this game manage to ruin even an important date for the Asphalt franchise

[fading kernel]

Event missions cannot be collected, even if you complete the missions in the races.

[worthy light]

Vietnam

[lunar swift]

#🤓☝・mod-info

[lunar swift]

that actually might be why. at least one other person from vietnam was having issues too, i think with gl club as well

[lunar swift]

the rewards on the mp2 instant rewards screen are unusually small
but i do like the black stripe idea for it, it could work for the regular rewards screen too imo

also i couldn't screenshot it in time, but the purple glow behind the logo on the mp1 and mp2 league up screens is visibly low quality

[pseudo inlet]

User id: u-520c4h
Device: Samsung Galaxy S24 Ultra
Bug/glitches issue: Lancer Evolution rank is stock as free try car in mp2. Needs to be fixed asap.

[gilded field]

No exit button on ads anymore , i have to force close the app and restart

[spark zinc]

You have to watch ad thrice

[gilded field]

It's the ad they force on me , not reward ad

And it's not showing anywhere that there's more ads it just stops there until i force close

[cyan wedge]

Where is it car hunt riot for car ?

[lapis lagoon]

'can't exit empty lobby' bug

[lunar swift]

go to the app switcher, wait a bit, and go back into the game. you'll get an error. the next race (any race except private lobby afaik), the next fuel slot gets returned

[oblique saddle]

particle effects on all low settings have increased too much after the update on android, anytime i play tuscany all i see is either dirt or water in place of my car (exaggerating but its pretty obviously increased past where it should be)

[craggy carbon]

I am experiencing the same thing. On TD the car just goes around the nitrous bottles. I am a casual player and enjoy playing TD and this is frustrating

[fast goblet]

I also encountered this issue multiple times.. I initially thought that the car i selected (Donkervoort) does not have good handling and is affected by other players' cars

[vital willow]

I concur. TD does not work in MP.

[ionic lintel]

I initially thought it was my phone having ghost touches since it has problems on the screen. But same issue occurred when I changed my device.

[ionic lintel]

I forgot the IT support's usual first response: have you tried turning off/on (restarting) your device?

I doubt it would work but who knows?

[vital willow]

it also happens on steam version

[dusky steppe]

20th Anniversary event is broken

[solid cove]

Todays new code: w35gy4qb
Says its expired for me

[weary wharf]

Wth.. Minecraft Legends Unite?

[ionic lintel]

it's probably the same as what had happened in yesterday's code. might work at around 5-6AM GMT or so (forgot to check the time)

basically, you might need to wait for a few hours

I'm more concerned with the 404 error when I click the redeem button. but then the "redeem" page is on the other tab so I might just go there instead

[zealous atlas]

I said it the other day right here, but no one answered me. It's because of the BUG with the larger scale particles.

[weary wharf]

The Eiffel Tower area was rendered heavily. So the developer made the rendering of the trees lower so they finally looked like the image. The developer is a genius.

[feral plinth]

Code just got active and now it's expired how?????

When clicked on claim the redeem page is not found

[ionic lintel]

try again now? just got it earlier.

[worthy light]

Where's Zonda HP hunt riot?

[fathom pecan]

https://www.gameloft.com/redeem

[fathom pecan]

Same,but always works on redeem

[real barn]

hi people of discord

Abyone else is having problem to pick a ad reward from the game ad Whiteout Survival ... the ad goes into infinity no X to pick the reward . I am on android Redmi note 14 pro 5G .

[fathom pecan]

Once so far ,started playing the demo but couldn't exit .

[round fulcrum]

Same for me. It's really weird
@solar quest please tell devs.
Since update TD players often can't catch some bottles and ramps in MP

[lunar swift]

someone tell the webmasters to fix the claim button on the 3rd code, it's broken

for those trying to claim: you can fix it by removing the part before where i put the cursor and adding an extra slash after https:

[ionic lintel]

someone tell the dev to revert their changes for that part. that claim button worked during the 1st day and a part of 2nd day

[wheat grotto]

Hello guys, anyone having issues switching between accounts on same android device? My son and I share my phone to play Asphalt, each having our own account. Only way to switch since update, is to uninstall/reinstall.
Tyia!

[ionic lintel]

More sample videos regarding TD bug for reference. I've sent it in customer care but might as well upload it here.

Yea, my ability is bad. Don't mind it.

[hollow sonnet]

How to open this web in chrome tho? Like what's the web link

[feral plinth]

https://asphaltlegendsunite.com/event/20th-anniversary

[tawny lintel]

Don't uninstall and reinstall the game for login. Just clear data of the app. Then open the game and do login from whichever account you want

[ebon mural]

those Paris trees are hilarious

[wheat grotto]

Thank you Raman! This works, but I'm still curious why they changed/restricted this feature. I appreciate you responding! 👍

[lunar swift]

if your device supports multiple users or dual apps, that may help @wheat grotto

actually nvm, at least xiaomi's dual apps don't create separate profiles

[maiden ocean]

When I enter the game, I constantly get this account conflict error. How can I remove my old account? I've deleted and reinstalled the game many times, but this error doesn't go away

[trail arrow]

I can't buy the season pass, or any perks in the game. Has it happen to anyone before?

I should mention the option just doesn't show up.

[tender quail]

It could be because somebody has access to your account. I would change passwords of linked platforms. Also this error could show up randomly but its not this often.

[sage drum]

@solar quest after this update Touchdrive it's messed up, the car can't catch the nitro bottle, when the car is directed at the nitro bottle the car will dodge it itself, so the nitro bottle is often missed, this is quite difficult when playing in multiplayer, please tell the dev to fix this error, this control is bad enough, don't make it worse

[lament mantle]

I am not having any problem with touch drive

[ionic lintel]

If it's about the issue on the car avoiding nitro bottles, it seems to be more obvious during multiplayer (Scroll up for sample videos)

So far, I can't recreate the issue in the private match (same route, same car. one player only). Daily events - it do happen but not as obvious and frequent as the ones in multiplayer.

Unless they have already rollback the changes related to that. Haven't played at this hour

[lament mantle]

Ok

[ionic lintel]

Also, it often happens when there are 1 nitro-straight path-1 nitro (ex blue nitro on left and right, straight path in the middle) the car would love to avoid the nitro

It does happen on ramps as well but it wasn't as bad as the issue on the nitro (can still make you feel bad tho if you missed the ramp especially when you're about to win and the 2nd place is about to overtake you )

[sour current]

it says i dont have these cars but i actually do

[clear shoal]

Why don't any of those cars have keys?

[ionic lintel]

if you're aiming for 4-star onyx, your 2 cars must be at least 4 stars as well.

[sour current]

ohh i understand now thank you

[ionic lintel]

It also happens in special event: Lotus E-R9 Stage 7.

at least we can say that it is indeed not exclusive to multiplayer

[lunar swift]

lancer evo's rce side skirts and front and rear bumpers ignore dual color

[graceful holly]

has anyone having same issue? im trying to claim code but the redeem code site does not want to load

[lapis lagoon]

dual color option for some cars doesn't work. Even when the option is on, both the color choosing palattes are greyed out. I have only found this, don't know if there are more cars with this issue

[ionic lintel]

@graceful holly

[silent cove]

it is not an issue, it is by design, for some brands dual colour option is restricted since forever

[urban iris]

why loading forever so long in 10 min

[hot shuttle]

China network problem, go get a vpn

[void wraith]

I am not Chinese, I am Malaysian

[hot shuttle]

Where do u live now?

[void wraith]

Malaysia

[hot shuttle]

Oh that’s strange. Relaunch the game should solve this issue

[errant sky]

You cannot buy the bodykits of the lancer

[slender zenith]

I have a feeling TD has been messed up for weeks now... It drives past half the nitro bottles. like in the Frangiviento GT65: Unleashed with the Nissan after the start you switch to the path with nitro bottle on the left and the car just turns back to the middle of the road before even getting the bottle... and over the race it constantly drives past bottles...

[pliant cedar]

https://www.gameloft.com/redeem/ go straight to the redeem page

[prisma iron]

Touch drive have once again gotten a massive downgrade.
This has been going on since ALU was launched, every month it has been getting worse and worse.

[lunar swift]

have you tried tapping on them? it would usually show a "where to get" or a price in the bottom right corner

the locked icon is a bit confusing tbh, usually it does mean you can't get it because it's locked, but in customization it means you can, you just don't own it

[errant sky]

No "where to get" button is present at all even when I tap it

[lunar swift]

i got my lancer evo bodykits by watching an ad somewhere in the store. maybe that's how you unlock them? unless they removed that

[errant sky]

No they aren't there

[fading escarp]

Gameloft please fix the large wait of the lobby in the mp1

[wicked forum]

wow 9 days without response, just speechless, improve everything but CC

[sage drum]

well that's how it is, touchdrive has always been underrated in this game, both from manual players and from the devs themselves

even the touchdrive which is currently experiencing errors has not been fixed by the developer

[prisma iron]

Actually you are wrong, Touch Drive was once so strong that the cars would stick to their path so much that manual drive cars would crash.

[tawny lintel]

Increase touch drive sensitivity to 100% you will stick/follow the selected path

[molten nebula]

I got 2 star venom and this guy from namaste club got 1 star venom and he crashed and look what happened 😳

He passed through the pillars without using Shockwave or 360. Developers please do something about these hackers we aren't enjoying the game anymore

[sage drum]

Hahh, are you joke bro, strong from where? in reality the top global leaderboard no touchdrive players

[prisma iron]

You didn't get it so let me explain. Year 1 touch drive was very very different. No manual drive player could move you.
They complained and touch drive have gotten worse and worse ever since
When ALU got introduced it went down with a huge amount and it has yet to be corrected while more and more touch drive problems pile up in each update.

[sage drum]

it's mean that when this game was released, touchdrive was so strong that many manual players complained? But I've never heard that reason. But I know that many manual players don't like touchdrive and call it noob.

Before the ALU update, as far as I know, touchdrive remained the same, no changes. After the ALU update, all platforms were unified, including console and PC platforms where the most player is manuall, so touchdrive players were increasingly cornered

[prisma iron]

That is true, console is way more manual, I play manual on pc sometimes and the handling is superior to Android while Touch is the same.

[prisma iron]

Yes, I think it was developed as a separate game mode but merged before the launch.

[sage drum]

The touchdrive bug hasn't even been fixed yet, despite numerous complaints about the issue, the developers don't seem to care.

[glad nimbus]

On some devices that have rounded corners the X to close the ads are off the screen or barely visible so they are very hard to close. Another issue but this is across multiple platforms is the new font is super hard to read. There's very little spacing between the letters.

[fast goblet]

Maybe it is because of the weekend.. I am not sure, just assuming the possible cause

[formal crown]

Devs, let's be serious. Did you do DRUGS, when you were working on Touchdrive? We asked to make it work better, NOT WORSE. I had same issues on Huracan in MP2 which always made me get 5th place even when I could get 3rd. Just fix it already instead of making it working worse

[marble cedar]

mrtrololo_prof has been warned

Reason: Bad word usage

[formal crown]

Same issue

[fierce scroll]

In 2 outta 4 races the game just locks itself in this loop, just searching for players but in reality i have to force close it bc it can stay that way for minutes.

[tender quail]

You can pass Through close to the wall. Pillars are not that close to the wall that you cant pass though the edge

[tender quail]

You can do that too. Its a known strategy to drive into the water so you respawn with more speed. Thats why he passed you

[vast locust]

Turn off data and then on it, this is faster

[lunar swift]

this stuff takes a while to fix, mostly because of moderation times on the platforms

[severe shore]

Having this issue since the update drop during this week.

[sage drum]

Same with me, have to turn off then on the wifi to get into the game, this update is really bad

[fading escarp]

Gameloft please fix this norway part of Asphalt 9 China

[void wraith]

Unable to open customer service chat, I want to change Facebook login to Google login

[sly marten]

not again, i thought the game got fixed

[sleek kelp]

This server is for the worldwide version and the Barcelona studio doesn’t work on A9C

[fading escarp]

Ok,thanks for Correct me

[wicked forum]

improve everything but cc, back in day,after 3 days I ask codin to help, in the same day, all my issues got fixed immediately.

how crazy to compare nowadays, 10 days no response crazy work, maybe we can make it to a month?

[pulsar star]

Please fix this it's so annoying

[vagrant quarry]

Trying to practice in the Private lobby but this damn error popup is coming in every race

[old blade]

did you already try cc? we can't help here with such technical issues

[old blade]

just try again, happens sometimes

[vagrant quarry]

It's happening like every race twice or thrice

[old blade]

just try again

i also encountered this issue, it's annoying but it's minor

i reported it but for now just brute force it

[vagrant quarry]

Okay Pal.... Thanks

[gloomy grail]

Nothing again about name on mp? Grrr😡

[pulsar star]

I don't even have a account connected with Google play but it's still showing account conflict

[cobalt fern]

I don't think they will change

[prisma iron]

Server access is a joke.
Ramps are a joke.
Redeem code log in is a joke.

Same jokes every day.

[marble cedar]

te5tdr1ver has been warned

Reason: misusing channel

[minor charm]

Where is the syndicate?

[cobalt fern]

#🤓☝・mod-info

[minor charm]

Oh, thanks

[tender quail]

Idk if this is because my internet is slow or its a bug. When I restart the game it gets fixed

[mild cypress]

Why when I get more than enough gifts for this stage in the anniversary event, it doesn't register any rewards for me at all

[muted tree]

I didn't receive my free daily gift after claiming them and it's been 5 hours since i claimed them

[feral tulip]

@solar quest @peak lion @cobalt fern me and another player of my club get a soft ban and our rep r not adding up with team rep, and later we found that in mp1 we r getting matched with 2 or 3 players every time, and this may be a soft ban ( don't know the actual reason)
After discussing with some players I get to know that during mp races some other players may have raised cheater alarm against us (just to satisfy their ego as they got kded by us) so we get this soft ban.
Tell me if by kding players will get ban then why put such features in game, just bcoz some alarm is raised we will get ban without any proper investigation.

We both have raised tickets as well but still no reply from customer care

[leaden nacelle]

I have the same problem

[mild cypress]

I started to realize that it might be because the car is already maxed but if so, then why doesn't the stunts count at least since they have no relation with the cars bps

[leaden nacelle]

It only happens to me only in 1st stage
Other stage are fine for me

[mild cypress]

Same bro

[prisma iron]

Noone gets soft banned just because of a cheater report. You get soft banned because of irregularities have been detected.

Normally you wait 24H and everything is back to normal.

[little robin]

in car-hunt DaVinci after a race, the garage-select still doesn't reset to the last chosen car. It was fixed for other events, but still seems to be there for some still.

[lunar swift]

#🤓☝・mod-info
restart the game, it should get fixed. you already claimed those before, it's just a visual bug

[dense mango]

i cant login using gameloft id

@solar quest

@cursive timber like this

[cursive timber]

uhh i think you're already logged in😭

[dense mango]

@cursive timber huhh?

[cursive timber]

you do have a gameloft id right

[dense mango]

yes

i want to connect original account using gameloft id

@upper bear

@peak lion

[stoic girder]

This episode is wrong. It ends with only one game. There is an error in the 3-ticket episode.

[upper bear]

Both used email must be different bro!

I mean the Google Play games account and the Gameloft Club!

[tender quail]

No they dont. Im an example of it. Unless you mean for security reasons

[sage drum]

bugs in this game haven't been fixed yet, or do they think this is normal?

[rigid sonnet]

Hey Gameloft,
Why didn't you resolve the issue of car doesn't change the lane to Nitro, with this new update bug happened,
How many times we have to raise complaint, how many times we have told you. Because of this we losses races

[tawny lintel]

Connect it when the game asks when you launch the game
Steps:- long press on on Asphalt app. And go to app info.
In that clear data of asphalt app.
Now open the game, it will ask you your age then ask you to connect

[cobalt fern]

Raising a complaint doesn't mean instant fix, reporting it again doesn't help either but clutter chat and make it difficult to find new problems, for now the td problem is reported and you have to be patient

[cobalt fern]

Reported

[marble cedar]

seulgievo has been warned

Reason: unnecessary ping

[fresh trail]

My problem is that it doesnt write the repution points when I play.
Itt Always stays the same 14032 points. I should be at about 20.000 points

[feral tulip]

Same many people are facing it bcoz of using portal in new track ( I guess), GL system track this as illegal and put us to cheater board

Don't know when it will be fixed or will be fixed or not

@opal gust

[zealous atlas]

Is that the reason why they put us on the Cheaterboard?

[feral tulip]

I think so people are saying this and many people are getting this soft ban but still no talk from GL or not even a notification

[zealous atlas]

Why isn't Gameloft saying anything about this? Many of us are now on Cheaterboard because of a Gameloft bug.

[feral tulip]

Yes that is my question to @cobalt fern do you know anything about it?

[zealous atlas]

I'm on Cheaterboard too. Many people reported it on the same day. But Gameloft hasn't said anything about it, and it's a big deal. @cobalt fern

[old blade]

can you not ping him twice in 5 seconds

i reported it

[feral tulip]

I have reported it yesterday and it's almost 24 hrs but still nothing from them

[old blade]

I meant that I passed the information onto the team

they don't fix things instantly, especially not only 24 hours from when it got first got reported

[cobalt fern]

Read this Instead of pinging me

Applies to all problems

[zealous atlas]

Yes, but we didn't know if you were aware of this issue. Sorry for the ping.

[cobalt fern]

We're aware of everything, if it's posted we've seen it

[lunar swift]

there should probably be a channel with known issues, just so it was easier to find whether the team's aware

[cobalt fern]

Anything posted = known

Not hard

[zealous atlas]

Okay, that's good to know. The problem is that we get alarmed when we don't get a response from someone on the Asphalt team. Thanks for the reply.

[upper kettle]

this may be intended. it is only for maxed out cars, so people spend money on that. and the ds tokens reward seems to fit as well. so a shortcut for whales.

[sly ginkgo]

I have a question
I don't get experience playing multiplayer

[lunar swift]

did you play on san diego harbor in mp?

a bunch of people above reported a bug that playing that map put you on the cheaterboard because of the portals, and you don't get xp while on the cheaterboard. it's been forwarded to the dev team already

[sly ginkgo]

I use autodrive to play DC11 in san diego

[sly ginkgo]

ok thanks
I just have to wait until the problem is solved

[hybrid plover]

DS: Into the tempest I - somehow 1st mission was autocompleted, but i didn't received any S for the drive 🙁

[marble cedar]

majedtheoneandonly_47893 has been warned

Reason: unnecessary comments and misusing the channel

[cobalt fern]

Customer care, they can verify

[hybrid plover]

Seems like there was buggy track, so game finishes it for me in a swift moment, i just saw, that now I have progress points, but no S. Anyway, just wanted to report it and i hope it will not happen again... next time will try to memorize that track 🙂

[mint fern]

idk if I didn't claim or what. But I recall I went to Gold I last mp1. Now its round 5 and I start from bronze IV again? I thought the reset happens when the mp season change, not every round 😦

[feral tulip]

@cobalt fern my ban just got lifted, just have a question if I play sandiego track in mp now will I get ban again and therefore skip playing MP races? As my other team mates are getting the softban also
Please inform what to do? 😭

[cobalt fern]

Don't know, leave MP if you see San Diego, better safe than sorry, until further notice

[feral tulip]

Okk

[ocean narwhal]

Why is it so expensive

[obtuse stream]

It's not minor it's game breaking. Mp stuck on the loading screen breaks this game. It should be fixed asap!

[wicked forum]

11 days CC no response

[obtuse stream]

It's normal. Packs will cost 30k coins for 10 pack

[ocean narwhal]

Maybe because i have it max?

[obtuse stream]

No. It's a normal price. Hmmm... Maybe a little higher than it should be. We'll see

[old blade]

that's... not the same issue

[fathom sapphire]

Hey does anyone know how to make the paint of the rims change back to default?

[cobalt fern]

Not possible at the moment, the missing option been reported however

[fathom sapphire]

Okay thank you

[fading kernel]

Please fix this 😭

(infinite loading)

[chilly dawn]

I have an addition to the "soft ban issue" with San Diego tracks: one of my club members couldn't gain reputation after testing the new track(s) in the Private Room (alone). Don't know if this is already known as well. She never played MP1 or MP2.

It would be nice if such information could be provided to all people in the "hot topics" or "mod announcements" channel - like "don't play the new track or you get banned". Most people check those channels and we would also be aware that it is a known issue and we don't need to report it anymore. To find this information here, buried below hundreds of messages, is pretty impossible and most of us will likely not have the time to scroll through all of it.
Another club member told us today, after he read about it here in the chat. Issue started last week.

[frozen dirge]

Esto se ha vuelto muy frecuente, la mayoría de mis intentos por jugar son frustrados por este error.
This has become very frequent, most of my attempts to play are frustrated by this error. Translated by google :v

[wicked forum]

okay I'm forget im also 18 , i'm not a kid, im extremely sorry, just reasonable crash out
you know like 2 years progress then i'm about to lost it,
forget it, i will waiting patiently

[deft jackal]

S20 ultra 5g 90 Fps
its not show just 60 fps
The option was previously available. Can it be returned in an update?
and if can make more 120 fps its great

[sage drum]

There's still no update to fix bugs in this game, even though there have been many complaints, especially regarding the touchdrive control, but the devs don't seem to care, I don't know what they're thinking. Do they think this is normal, not a bug?

[lunar swift]

it's not even been a week, calm down. they always release bug fixes like 2 weeks in

[sage drum]

Every update always has bugs and these bugs are quite annoying for td players, but not a problem for manual players.

[lunar swift]

doesn't mean they don't care about fixing it

[sage drum]

yeah hopefully like that,

[cinder nexus]

Close ad button obstructed. Anyone else have this issue?

[fathom pecan]

I had another persistent add but turning the phone to portrait mode an x appeared

[lunar swift]

you should turn off 3d mode. it probably won't fix the black spots, but it will remove the red-blue filter. it's an april fools joke they forgot to remove

[wicked forum]

i don't have kind sense of humor in this situation
"Unfortunately, there is nothing we can do on our end in this case. You can start a fresh account to continue playing the game from scratch." *suddenly give back my account
💀

[honest willow]

how i'm supposed to connect pc 😭🤌🤌

it's block

[lunar swift]

how old did you say you were when logging in the first time

[sleek tree]

I got this issue. Just Rotate the phone.

[heavy sluice]

1. TD drive has problems....it doesn't work in some cases, which is strange. Till now it worked.

2. Please fix the coins, the prices of up-grades have exploded and the coins stayed the same. It's not possible to up-grade cars in reasonable time without grinding hell.

3. After so much time after release, GL could really fix ramps. It's ridiculous, especially in MP that a crash occurs on different ramps.

[grizzled mirage]

Nope it still there

[sacred moss]

Sorry it is by design
Some ramps are there to trick or let others sabotage you
Stay away from low incline ramps or force a 360

[honest willow]

2020? i think

[idle quail]

Hey Gameloft,
Why didn't you resolve the issue of car doesn't change the lane to Nitro, with this new update bugresolve the issue of car doesn't change the lane to N happened,

Do something about this.
It's already hard for us to compete with manual players.

[ocean sable]

Reduce the credits of upgrading cars 🥀

[lunar swift]

wait so you set your birth year to 2020?

[knotty shard]

Game crashing constantly during mp1 race it says disconnect screen is red and game is stuck

[round fulcrum]

Fix the MP !! Car does not catch bottles in TD

[sleek tree]

Is it normal that I can't buy body parts for the Lancer ??

[marble cedar]

jatin267 has been warned

Reason: miusing channel

[halcyon glacier]

Even though I'm getting 1 n half minutes long add what about them?

[honest willow]

no i mean 2009

[lunar swift]

so you're 16
i think you need to be 18 to link accounts? can anyone confirm

[honest willow]

so i'm going to wait 2 years to be able to connect on pc?

[honest willow]

yea

[lunar swift]

i guess so

[honest willow]

men back then we can literally connect on the facebook pc version of asphalt 8

[honest willow]

yo said that you have to be 16

so i'm currently 15 so i had wait 4 months to able to connect on pc

[lunar swift]

ah alright

[eternal quail]

I was eliminated after the game automatically returned to the lobby even though I didn't do that and the internet was good, so I had to restart again and this is what happened. Do something about these random eliminations..

[buoyant lintel]

GL, I can't get any of the rewards of using 7/30 & 7/31's code. I couldn't get not only 5 Spotlight card packs, but also 10 Viper ACR blueprints. PLEASE, FIX THIS ISSUE IMMEDIATELY to get the rewards.

[rigid sonnet]

I am also facing this issue and complaining countless times to @Gameloft but they didn't do anything

[twin meteor]

Hey gameloft my friend lost his accout and he hasn't gameloftid how does he get back the accoukt ?

[ocean sable]

When I misused channel

[ebon mural]

hot fix is out?

just got a small update

[twin meteor]

Everyone got problems with account lost or something

[cobalt fern]

account problems => customer care

[heavy sluice]

On some maps ramps are working no matter the decline. On some Just don't.

[heavy sluice]

Paris map is really not friendly to TD Players. It's a disaster for TD play.

[idle quail]

It's not that bad. It's a matter of garage and skill. But if you have to watch out for KD in MP and not all nitro tanks can be hit even though you're picking them up, it gets very difficult.

[calm oriole]

The fuel bug is still there. When you have completed LP tasks and added fuel to your cars, only the cars you drove once before are automatically refueled, for example, 9/9. The rest of the cars - 5/9.

[twin meteor]

They ignore

[lunar swift]

all cars get refueled once you don't log into the game for a while, usually while you're sleeping

i don't remember whether it's 6 or 8 hours later

[calm oriole]

It is 8 hours. But I'm talking about different issue.

[lunar swift]

i'm saying it's a not that much of an issue because of the 8-hour-auto-refill thing (edited because i thought about it some more)

[heavy sluice]

Can somebody from GL pls correct TD driving? I'm playing DS and it's a disaster. Failed 3-times in The Forge Underground 4. It's not playable, can't pick-up nitro bottles. Or is this made on purpose to mock the players? Shanghai track in DS is designed in a way, that the players fail - the car is not controllable with TD.

[heavy sluice]

If GL can raise prices in €€€, slow-down progress of players, give less coins and tokens - they can also fix ramps. I'm playing this game from the beginning and I have seen enormous tricks from GL to make player's life harder. And also a fact; if GL makes the mistake, it's usually in their favour, not for the benefit of players. That's why I think problem with TD controls is not a mistake according to my experience with Asphalt.

[hollow galleon]

Where's my "guaranteed" Epic Card from buying 5× Collector Stage 2? 😠

[sage drum]

Even though it's been updated, the touchdrive bug is still the same. They either have no intention of fixing it or they're deliberately not fixing it. They want to make touchdrive worse.

[marble cedar]

rudy0109 has been warned

Reason: Bad word usage

[sage drum]

they only care about income, any form of player complaints, they don't care

[vivid jacinth]

Yes, atleast they say something about this, they really do not have capabilty to fix this bug, only want our money

[sage drum]

It's not that they don't have the ability to fix it, but they deliberately don't want to fix it.

[whole zinc]

Customer care not responding to my ticket over 7 days now

[hollow sonnet]

I found a bug on the Buggati Event, where on the Mitsubishi Lancer Stage 1 the rewards can't be claimed

[lunar swift]

@hollow sonnet

[hollow sonnet]

Alright thanks

[sleek tree]

Rear lights of he McLaren 600lt Spider not functioning properly.

[lunar swift]

to clarify, are you talking about these?

[sleek tree]

No. This.

[minor valve]

there's actually no car hunts for this week

[turbid crystal]

Fix touch drive nitro issue

[old relic]

Only 2 opponents show in MP event

[outer rose]

They don't care... At least that's what it looks like

[feral tulip]

Ohh already people said this well I am facing same issue getting only 2 opponents in mp1

[weary wharf]

Wth

[undone bramble]

leaving game open game

[heavy sluice]

The TD bug is gone, I've progressed in another chapter. Seems it was the problem just with Shanghai.

[weary wharf]

Not working

[fast dome]

Yeah, me too (on Windows). All lobbies contain just 3 players. Looks like an error in network code, not "3 or more players", but "3 players are enough, start race immediately".

[sage drum]

Another bug🤣

[mint fern]

does anyone have an idea? we now have to get up from the bottom every fortnight?

[lunar swift]

idk for me it starts from a rank lower. so if i was in gold iv, next round i'd start from silver i. do you gain club reputation? you might've gotten put on a cheaterboard due to an anti-cheat bug with san diego's portals, and you starting from the bottom might be because of that

[stone plinth]

Doesn't allow you to buy custom colors on some cars

[junior pulsar]

carbon unlock not working on some cars (i tried restarting the game, doesnt work)

[honest mirage]

Please start giving ads on android like it is in window it comes and goes by itself. In android it keeps telling click the cross and it's on luck whether it closes down or will take you through journey of playstore . Please make this smooth on android not troublesome. Anyone having problem with this please give feedback to customer care as it requires huge no. Of request to make changes to game

[lunar swift]

they use third party services to show these ads, i imagine most of the blame is on them. also i've never seen an ad that goes away on its own in any mobile game, so i imagine it's not something that those services provide

[viscid galleon]

Please fix touchdrive. When selecting route with nitrobottle car abruptly turn left/right and select another lane.
Bug happens for me only on DS Arash Imperium.

[fluid beacon]

This closes the app at the start of the race in the sindicate and removes boxes and makes me go slower in the sindicate and it is not true that I have logged in on another platform

[prisma iron]

TD bugs are Not gone, several nitro bottles have no directional options to choose while others don't work.

Nothing has been fixed and this is only this month. We are talking about 1 year of neglect fixing bugs.

[rotund moat]

bruhh why ??

[dire ingot]

@pine magnet another scam promo
#🍏・ios-issues and #🖥・windows-issues too

[blissful dust]

parabellum76849 was softbanned. | scamge

[heavy sluice]

After the up-date the bug with nitro bottles still exists. Also strange, I took in MP1 the same route 3 Times and every time it was different...in the 1st try, the nitro bottle was gone when it usually has been. In the 2nd try, I picked-up the nitro bottle without any problem. In the 3rd try, I saw the bottle and steer to it by TD, but the car just leaned left and went back right on direction without picking it....so I experienced 3 variants of the same track and 3 variants of nitro bottle in the exact same place (New York in MP1). Also a question, why there are just 3 players in MP1 on every track?

[sleek kelp]

#🤓☝・mod-info

[onyx knot]

I confirm everything you explained about nitro bottles... it's bugged

[heavy sluice]

@sleek kelp I haven't seen such a bug till now....not in Asphalt 9 and not now in Unite. Oh well...it's Holliday Times, so GL employees also deserve their summer break 😃

[opaque canopy]

seriously what, even though if im connected to the wifi i can't even play the game

[sage drum]

Is mp1 still have bug?

[feral tulip]

When will MP1 get fixed, it hard to progress with 2 player lobby

[prisma iron]

When will the game get fixed? No communication from the Dev team.
Can't pick up nitro bottles in many races, can't beat times in DS12 because of it - even in a maxed star car.

[pulsar star]

They not replying to emails

[high nebula]

Hmmmz 😂😭 my LS always does this, I'm tired of deleting my app data over and over again and going through email verification login

[lunar swift]

idk i don't really have issues with td in ds12 personally, only sometimes when someone else bumps me off, but that's rare enough

[vivid jacinth]

The issues are we can not reach all nitro bottles at all track, when we play at MP or events, sometimes the bottles is gone or our cars only straight without got that bottles since we get update
Thsi is big issues, but not one cares about this

Maybe all TD players should be mass report this issues to Costumer Care, than let see they care or not

[lunar swift]

customer care isn't gonna do anything, they're not developers

[vivid jacinth]

Atleast we do something, at here no body cares bro, so, what should we do ? Silent is not good option too

[compact geyser]

When you Gameloft will fix mp1 ,all matches are 1v2 all the time

[prisma iron]

I got 1 track I can't do and I just have to skip it so it's not a big deal.

[lunar swift]

which one

[rocky belfry]

I just want an Icona Volcano titanium blueprint blud 🥀

[prisma iron]

The long Himalayan track that starts same place as Land of Snow but turns left on the lake.

[keen topaz]

I cannot understand how and why but my phone is unable to run the game at over 15 fps, and my phone is a Samsung Galaxy A25. It runs extremely bad, and before of me updating the software to One UI 7.0 I could easily run at the game at playable performance with considerably high settings. After updating im unable to get any playable performance at the lowest possible settings. Why is this happening?

[ruby tulip]

In certain situations when i select the nitro bottle the game automatically reverts to the initial route

[rigid belfry]

What is wrong with mp1 , fix you damn game . I can't play it just with 2 peoples

[formal meteor]

its for every1

[jade ether]

Why is there no reset rim color button

[lunar swift]

known bug

[tender badge]

So when I go to shop the legend pass doesn't show up

And when I go to the pass it self and push "buy", it takes me to the shop but I can't find it whatsoever

[jolly ibex]

I cannot understand how and why but my

[rigid belfry]

I know , still they haven't done anything

[lunar swift]

i know they haven't fixed the mp1 lobbies yet but have they fixed the anticheat on san diego yet?

[rigid zinc]

Game crashing in mp1 u-ce3chd

[burnt nebula]

Where is today's redeem code reward? Claimed successfully but not get anything.

[lunar swift]

same here, no reward screen popped up when i started the game

[lunar swift]

judging by the pic they posted on socials, it should be anniversary tokens. how much isn't clear. it doesn't look like the reward came through anyway, i think i had 300 annivtokens before and i still have 300 now

[sleek tree]

Yes I claimed the code but got Nothing.

[vital radish]

Me too didn't get anything 😤

[astral igloo]

So I'm not the only one here then

And yes I use android from time to time

[sage drum]

touchdrive bug not fixed yet, now there is another bug in mp1, what a mess this game is

[obtuse oxide]

Hey, new here. Anyone know how I can unlink my account on android? The unlink account button just takes me to the support home page and I've tried contacting support twice via quick chat and once via email in the past two weeks with no response.

I logged into mobile briefly to fix a tech issue. Now my free ticket refills & credit multipliers are blocked on PC.

[cobalt fern]

TD problem they're working on it, MP1 what is the bug?

[cobalt fern]

Keep trying with CC

[outer rose]

MP1 progress is almost non existent...there's only a couple of days left 😭

[hollow crest]

Without Gifts today... No work!!!

[lunar swift]

#🤓☝・mod-info, they're aware of the bug

[ebon mural]

mp1 has been fixed

aslo, i'm not really experiencing TD issues

[lunar swift]

@cobalt fern self promo

[spring drift]

Uff

[sleek kelp]

?

[spring drift]

I already have the Bugatti 🙂

[chrome tide]

It shows that it was already redeemed but didn't get the reward @cobalt fern

[cobalt fern]

#🤓☝・mod-info

[candid notch]

It's not a big deal, but it's ugly as hell: I can't see the level

[pine crag]

i got only one Zonda Cinque 2 stars star up pack and now im stuck at 1 star

[formal nebula]

Yuo have to pay to win

[fading escarp]

Gameloft,norway is ok?

[ebon mural]

everyone is 😉

[pine crag]

im tying to p2w but there are no packs, glitch in android store. @ebon mural everyone got 2 star up packs i got only one

[ebon mural]

yeah but the result is the same, all "stuck" at 1 star

[pine crag]

thanks , btw after I bought the first pack and unlocked the Zonda I went back to the store but it didn't change to 2 stars, it was one star pack. So I restarted AL but got only one 2-stars pack.

[craggy idol]

Gameloft, will you be addressing the dynamic shadows issue on Android devices?

[sage drum]

Touchdrive bug isn't completely gone, I'm still often having the same issue (car can't catch nitro bottles), although it's not as bad as yesterday. I'm still having it on some tracks.

[tender quail]

Pay to lose (visual bug)

[prisma iron]

TD has not been fixed.

[tepid mesa]

thank you, i didnt notice i paid in SC, what an idiot.
unbelievable how much p2w this event is

[lunar swift]

just like any ds lol

[tepid mesa]

exactly, i didnt even notice fr 💀
i guess i was lucky to already have the IE unlocked and a few mclaren parts, or i wouldnt even be able to get to the zonda at all

[fluid beacon]

With all the flaws and inconveniences that the syndicate has, it now also looks like this, invest something in improving the server so that things like this do not continue to happen.

[stuck fjord]

[sullen mirage]

Anyone knows how to fix this pixelated mess?

It looks way worse in races

[lunar swift]

you can try turning up graphics settings to high quality, but that depends on your phone model. what's your phone model?

[sullen mirage]

It's probably because I have a low end tablet but here's the specs
M10L Pro
Has 3GB RAM
Has a MT8766 2.0GHz Quad Core processor
32GB of storage

[lunar swift]

that's probably why yeah

[swift wolf]

I had a device with the same specifications and the game didn't work on it at all, so the problem is with the device.

[solid summit]

Please fix the MP1 rating issues. Thousands of players and only a thousand of player get to play in LL. That on the final day of MP1 as well. That's only 1 day out of 14 days of MP1.

It just sounds atrocious. Atleast top 5k players should be able to achieve LL by the 7th day of MP1.
Else the top lobbies are just too dead.
I've played only in 3 man lobbies for the past 3-4 days. This game should not be looking so dead especially after Unite.

What was even the point of bringing out Unite then, merging platforms and the game still feels dead. Diabolical piece of garbage.

[dusk imp]

When are GL planning to fix TD driving issues?

[void compass]

Fix this 😭

[pseudo inlet]

Gameloft ID: u-520c4h
Device: Samsung Galaxy S24 Ultra
Bugs/glitches issue: The Daytona SP3's interior is pixelated. Please fix the interior's model (showing with the arrow on the car's interior model)

[chrome adder]

Please GL my cars don't refuel on time anymore, it takes a whole day for them to refuel.

Sometimes, I think I need to finish all the fuel before it starts to refuel.

[chrome adder]

Go to settings and graphics, then off 3D mode

[formal crown]

The problem is with DS:
In the Apollo IE's chapter (first stage) there is the task, where we have to avoid obstacles. I have a car that has a rank of 4 stars maxed car and woth touchdrive it is impossible to the task on time, please, increase the amount of time and remove the slow-mo cutscenes there

[chrome adder]

Don't use nitro before the cutscenes, cause if you do it runs in the background.

[chrome adder]

And don't all cops to stay in front of you, they slow you down

[zealous atlas]

3D mode isn't active there. He's talking about the game's low resolution.

[chrome adder]

He should just do performance defaults

[chrome tide]

Nice ads @cobalt fern

[sonic onyx]

There are SO many issues with TD currently. It just skips past nitro bottles. It's so frustrating

[flint kite]

I have an issue

[sleek tree]

#🎞・ad-issues

[cobalt fern]

#🎞・ad-issues ad name + your id

[flint kite]

I'm currently experiencing an FPS issue on my device while playing Asphalt Legends. Despite setting the game to 90 FPS, the game consistently runs at 60 FPS.

Device Details:

Device: OnePlus Nord 4

Processor: Snapdragon 7+ Gen 3

RAM: [ 12 GB ]

OS Version: [ Android 15 ]

Issue Details:

The problem started after the recent anniversary update.

Restarted the game a lot of times as it says to after changing settings but, the issue persists.

I kindly request the team to investigate this performance issue and release a fix in the upcoming patch.

Id: u-2h3778g
Name: SPACE V

[chrome tide]

First of all, in the refresh rate settings of your mobile, there will be an option in app refresh rate, set the asphalt to 90 hz

[unreal wing]

90 Hz

[flint kite]

Ok

@unreal wing @chrome tide
Thank you my problem is solved

[gusty nova]

It becomes very hard to earn any credit in game since sonic events(I think 2 months) update before I able earn atleast 1 -2 million credit a day in game but a after I farm only 200k or 300k credit in a 24 hours in a hard position or for have to play many times to get even 500k coin and I think, the sequence of credit adds have been since 2 months because I unable to recognise what ads credit in next ads after playing races please make a game easy to earn credit atleast because I unable upgrade my any single instead of some events car
And really becomes very hard to upgrade even a events ongoing cars
And last one is i always get low cradits ads after race only few time higher credit ads
Please I request to solve or make easy to earn gold credit atleast because I unable to upgrade any of my car
Also I unable to upgrade drive syndicate cars because of that

Id: u-802e7c
Name: Nitish

[cobalt fern]

Wrong use of channel, although feedback about the topic you're addressing happen often

[formal crown]

I'm good at that gamemode, but still thx. I just need around 5 more seconds

[lunar swift]

if you're talking about the himalayas obstacle run, yeah i can confirm, it's too hard. usually there's room for a mistake or two

[jolly narwhal]

[void compass]

[red nimbus]

@cobalt fern please bring back shockwave effect for low end spec android device

[limber oyster]

it depends on ur mobile performance

[red nimbus]

My device can handle it because in the old version, my device can run it smoothly.

[limber oyster]

then u can adjust the graphics in the settings

[red nimbus]

I've set it up and it's still like this

And this my old version graphic setting

[limber oyster]

maybe ur device is lowend

[lunar swift]

he knows, he's asking to add that effect back for lowend devices

[limber oyster]

but they preferably wont casue it low end end would the game lagging all time

[lunar swift]

how bad can a static overlay be for performance

[limber oyster]

umm lowend cpu and low ram

[lunar swift]

well again, if a phone can't handle showing one extra static picture over the gameplay every once in a while then it's a miracle that the game runs

[limber oyster]

yep

[lunar swift]

and from what i can tell from the footage, the current version of the game runs just fine, plus with recording, which (at least on my phone on high quality) drops fps considerably

[limber oyster]

it problaby drops casue i cant handle it well

[lunar swift]

again, a single png drawn over gameplay, unless it's really poorly optimized (which is possible, since i have a triangle in the bottom right of the screen where the dots are missing), does not affect fps in any noticeable way

[limber oyster]

u know u can adjust the graphics right?

[lunar swift]

yeah but yet again, that's besides the point. it doesn't show up for the guy because he's got a low-end device, so even high quality seems to be the equivalent of performance on my phone, and my point is, adding that effect to low-end/performance settings shouldn't affect fps, unless it's poorly made in the first place. it can be distracting, but then it should be its own setting

[limber oyster]

theres no graphic option to enable shockwawe effect

[lunar swift]

"it should be its own setting", i.e. "the devs should add it as its own setting", not "it's a setting"

[limber oyster]

why that makes no sense

[lunar swift]

there might be a reason for why someone would want shockwave effect to be turned off, it can be too distracting, but linking it to low quality graphics settings makes no sense

[red nimbus]

But it is my old gameplay and can run smoothly
And why this version they nerf shockwave effect?

[limber oyster]

not only shockwawe

shockwawe graphics comes with the basic grpahics

[red nimbus]

I think the developer should be able to handle it because the old version and the device is still the same as the current one can run very well.

This is just a small suggestion for the developers if they can handle it hehehe😅🙏

[harsh dagger]

Only if you game had the "ultra" option for Base Profile, then the "Shockwave" FX will be active.

[ebon mural]

what Android device has Ultra for Base Profile?

and does it unlock other settings?

[harsh dagger]

6-8GB RAM and a powerful Snapdragon processor.
I tested ALU in a Samsung A25 5G.
And yea, it unlock a few graphics settings, like more FpS, Blur and Anti-aliasing.

[ebon mural]

@harsh dagger umm phones with SD Elite and 12/16Gb of RAM don't have that setting. are you sure it's real?

[wild wave]

I have using 30 fps but it is difficult to see the road or important game elements so what should I do!?

[cobalt fern]

Maybe your device is weak

[harsh dagger]

I wasn't expecting that... Neither Gameloft.

[red nimbus]

But why old version i get new shockwave effect and i using same device with old version now
Btw my device 8gb ram

[minor charm]

Where is the LT Ferrari FXXK tour??

[cobalt fern]

tomorrow

[heavy ruin]

Code not redeem,,, try again later,, and this happening around 6 hours,,, id: u-3c3ee,, code nzrwmhka​

Please help someone 😔

[lyric geode]

enjoy with reward sir

[minor charm]

Ohh

[lime current]

.

[frosty axle]

Team Pursuit malfunctioning again
It's not giving the bonuses

[frosty trail]

Today, Gameloft really disappoint me a lot.
Firstly,Today I opened 3 10x pack of pagani in DS event . I got only 2,2,4 total 8 blueprints.So, this is the end of DS.
Secondly,I needed 14 of Zenvo TSR-5 for get key . I use 3k token for that I got only 4 😭. They giving me which I don't want and trade coins .
Lastly, Today, In multiplayer, physics issue , stucking issue and network issue really make me ... . In mp1, I need around 80 point to platinum but I got -50 😭. In mp2, My rank was 11,438 and now rank is 20,897.
Seriously,I am broke and frustrated.

[cobalt fern]

channel isn't for rant

[fast goblet]

I think Pagani pack should have 20% drop rate. From my understanding, should have atleast 4bps (2 x 2bps) per 10x pack. But maybe my understanding is not correct..
I am not sure if you can inquire about it with Customer Care..

[sleek kelp]

That's not how it works

[hexed crystal]

is linking code not working anymore?

[marble cedar]

felipegamer5955 has been warned

Reason: misuse of channel

[untold grotto]

Gameloft please increase the motion blur and bloom for mobile please

[lunar swift]

gameloft please decrease bloom please
it's hard to see the track sometimes

[old blade]

neither of these are issues

[zealous atlas]

They're exactly the same on all platforms.

[zealous atlas]

It looks great as is. I don't see any problems with them.

[lunar swift]

try playing the auckland stage of the 20 years event. the boxes you collect are too damn bright, especially the flash when you collect them

[fathom pecan]

Serious battery drain resulting from multiplayer.

The consequences mightn't be clear here

[cobalt fern]

report to customer care with your device info

[fathom pecan]

maybe

[wintry bay]

Is it possible to reverse this progress?

[young kernel]

No you completed it

But nice try

[wintry bay]

I want to do something else, just to do something and what do I want to do with this progress?

[young kernel]

It can not be changed you already done it

[wintry bay]

you can undo it because p has already written to support

[wintry bay]

I just wanted to cancel because I don't want to pay real money

[young kernel]

You had the reward then don't play it

[wintry bay]

I had it but I didn't think it through

[wintry bay]

so I just want it to be progress and secondly, I can't upgrade this car that has one star for this currency

Do you understand what I mean now?

That's why I can't finish it, you know.

to start this chapter next

[young kernel]

You had the reward already end of

[wintry bay]

How I have a question, How should I do it? If I don't have these tokens.

[young kernel]

So still thay not going to change it

[wintry bay]

Why can't you change me like that?

[young kernel]

Gameloft is the 1 that do it but thay not going to its just bad luck

[wintry bay]

and if you write to their support, will something change?

[sullen mirage]

POV: you play on max graphics on a low end device
|| yes I use touchdrive don't shame me ||

[lapis lagoon]

nothing will change, you have used your currency and you cannot get 100k again. end of your syndicate

[lapis lagoon]

play on low graphics. issue solved

[topaz scarab]

Please fix this bug

[vale pecan]

Where is the bug?

[lunar swift]

drive syndicate is infamous for being pay-to-win, sorry

[lunar swift]

you mean the car bouncing up and wheels floating? afaik it's a basis of a bunch of speedtricks in this game

[prisma iron]

Sooo the devs broke the game even more.
Cars flipping backwards in air is back.
Touch Drive is worse than the horrible update from season beginning.
Picking up, especially yellow bottles, have been removed in several locations.
Chosing an option to pick up a bottle makes the car turn in that direction only to go back and the choice of path reappears for a split second.
Clap clap you broke a broken game.

[prisma iron]

And immunity bug in Team Pursuit is not fixed.

[drowsy venture]

Servers down?

[vocal reef]

Relaunch the game

[crimson estuary]

Why can't I buy carbon fiber?

[lunar swift]

do you have the car unlocked

[crimson estuary]

No, but other times he left me with other cars that I didn't have.

[lunar swift]

was it before the update? because with the new system you're not allowed to buy customizations for cars before you unlock them

[cobalt fern]

Unlock car first then buy parts

[ebon mural]

not sure if this was reported before but with the last few updates some random textures are slow to react when you're getting up close to them. like for example a building in Tokyo map when you get out of the underground tunnel and take a turn, it changes it's texture right when you pass by which creates a weird artefact/effect. these are spread around different maps

[vocal reef]

Do you have a video as this would help with the report

[forest chasm]

My account has 2 usernames and it reveals this

[vocal reef]

@forest chasm How many accounts did you have prior to this update?

[vocal reef]

No

[forest epoch]

Cant able to use Club Chat

Club chat is blocked i am android user

[cobalt fern]

Account problems go customer care

[forest chasm]

1, but I have 2 usernames on it, which is Eagle and VinTzy

[vocal reef]

What were their IDs?

[forest chasm]

Then I deleted my old account and got a new one

[forest chasm]

Can I use my new acc?

[vocal reef]

DM me please as this isn't an Android issue 👍

[unreal pagoda]

Anyone facing this download issue, i checked multiple times with 2 different times, after 75% download play store showing this

[vale pecan]

It's most possibly ur storage problem not the game's problem

[unreal pagoda]

40 gb + free storage, don't talk silly, if you have a solution, tell me

[vocal reef]

Be civil with your replies

After a search, this seems to be a general (and common ?) problem with Google Play store apps and not to do with ALU itself

[vale pecan]

Try contacting google for this instead as this is not the app's problem

[tawny lintel]

I have solution that you can try

Go to app info of playstore and Google Play services.
Clear data of both apps don't worry you can login again
Force stop both the apps
Now uninstall the updates of playstore and google play services.

After uninstalling the update, try to download the game

[agile lion]

it's a weird thing with how google play apps look at your storage

sometimes it required me to have 25gb storage free just to install a 300mb update

quickest solution is to just clear out your storage as much as possible then try to install the game again

however if that still doesn't work it could be a problem with google play store itself, then do the same as RamanGG said and uninstall updates of the gplay store

[cobalt fern]

Doesn't belong here

Not an android issue, just misplay from you

[modern bay]

oh ok

[marble cedar]

sid1995 has been warned

Reason: channel misuse

[topaz lark]

WTF why remove

[unreal pagoda]

Ok, i will try

[unreal pagoda]

I know, I asked that only am i facing this or not

[marble cedar]

sid1995 has been warned

Reason: Not an Android issue.

[mint fern]

only one alive. tap pause menu to check if we have all players here. then I got forced to speculate. what.

[lunar swift]

known bug, has been there for months

[vocal reef]

@dusk tiger Contact Customer Care for account issues.

[glad fractal]

Try to download it from the website (It will give you insufficient space message while downloading, you can ignore)

[robust cobalt]

I cant log out of my phone account

[unreal pagoda]

Ok, i will try

[spare drift]

Game is crashing all the time in Multiplayer. At 56sec And my connection and everything is perfekt. I just losing points all the time....

[cobalt fern]

Report to customer care as well with your device spec, it helps investigating, thanks

[mint fern]

have not played san diego. When I tried it on private room, I already got thorwn to bronze iv.

[cobalt fern]

account problems -> customer care

[kind dagger]

When is td issue going to be fixed?
It's been 20 days and it's ruining gp and gauntlet races

[surreal heath]

Why the heck did they remove the facebook login😭, my account is gone now

[lunar swift]

do you remember the gameloft player id (the u-numbersandletters thing)? you should contact customer care if you do, they'll help restore it

[surreal heath]

I dont remember, but i am on the friends list in my friend's account, lol 😂
I can see from there,
Ive mailed them about the problems,
Theres no reply.....

[lunar swift]

be patient, cc is rather slow

[marble cedar]

itssahos has been warned

Reason: Misusing channel

[lunar swift]

uh, which one is it? did they replace it already?

[vocal reef]

Take this to #🏎・general please

This is not an Android issue.

[prisma iron]

Sorry

[neon trout]

This problem is driving me insane
Can you just delete the ambient occlusion map u added to all cars?
Or at least make them correctly
They don't do anything except missing up the car's shape
What is the black thing on the v12's roof? 😭

[zenith summit]

Why is it when I use touchdrive when I try to get a nitro bottle the game does not let me to take it

You can take the Lego Ferrari fxxk tour 3 for reference

[blazing light]

Y yo sigo sin recibir mis monedas del evento del dia 12 😔

[vocal reef]

Reported already

[lunar swift]

english

[vernal basalt]

I have a problem, I cant claim the 5 blueprints even if I have finished the level

[blissful gust]

do you got space in your phone

[prisma iron]

But no comunication from Devs and it's been a neglected problem for far to long.

[cobalt fern]

They are working on it, we got the words from CMs

[prisma iron]

Thx buddy

[sleek tree]

You claimed the 5 blueprints.

[lunar swift]

is this your first time doing the showroom, and if not, have you claimed these bps before? it's a known visual bug

[mint ether]

Tf just happened

[pliant cedar]

Normal game physics

[errant anchor]

How do you win "On The Run-Himalayas"? In DS12?

[willow wagon]

Hi, today i keep getting epics for cars that i already maxed in the legend store, is that a bug or official change?

[sleek kelp]

Prob because you might have epics of those cars in your inventory. If you have any, you’ll still get offered those eips

[willow wagon]

Seriously? Dmn, well thanks i'll check 👍🏽

[mystic harbor]

There is no Close button when ads are finished T-T

[vernal basalt]

Yes it is the first time

[fathom pecan]

Your right You should have 7bp otherwise

From the pic 120/120 conditions and no 5bp .are you sure pressed claim button

[cobalt fern]

Report in #🎞・ad-issues

[cobalt fern]

Not an #🤖・android-issues

[cobalt fern]

Ask in #🏎・general or #📅・events

[mint ether]

it was supposed to do a roll i lost the match cause of this stupid glitch or whatever

[mint ether]

huh, that was clearly not game physics

[neon trout]

Sorry but can you look at this problem?

[neon trout]

.

[vocal reef]

@neon trout Don't ping mods for game issues

[neon trout]

Was anyone gonna notice?
I always post reports here without any notice
But Ok if it is unliked to get bothered to fix the game
Want me to delete my "ping" message?

[vocal reef]

Please do not ping <@&469459051105878016> about technical issues.
Bottom of #📌・rules
-# sorry mods if that pinged

To answer your question, your posts are seen

[sly marten]

when will they fix the stability for snapdragon 8+ gen 1 phones? my game is always experiencing fps drops even on low graphics

[neon trout]

So to get my question answered I have to duplicate my question everyday do get seen?

[vocal reef]

No, you will get muted for spamming.

Post ONCE and leave it.

[stone finch]

Sorry not accepted

[ripe turtle]

Gameloft can you put back the OC option for Chiron so we can take on these players who played this event with OC already?

[ripe turtle]

Trade the epics which you don't need from the inventory then you won't see them in store

[alpine ginkgo]

They haven't updated the name behind the reboot yet, you can see what it says "Unite"

[slender juniper]

May I ask? Is the server down?

Oop.. nevermind

[fading escarp]

Gameloft where is my car specifications menu?

[cobalt fern]

Can you restart and see if you can get it? or make a video it helps, thanks

[fading escarp]

Ok

[late coyote]

Forced ads are impossible to close even after countdown expires. No countdown at all sometimes. (Volountary ads ex. ads card packs, are fine)

[lunar swift]

i think the close buttons might be obscured by the navigation bar, since everyone defaults to gesture navigation nowadays (the iphone-style line at the bottom) and i guess advertisers might've stopped accounting for the buttons
it's just a hunch however

[plain oxide]

is it a hack !

[cobalt fern]

no, bug

[marble cedar]

01speedy has been warned

Reason: Reposting after being told not to.

[opaque canopy]

could someone please tell me what happened to my wifi, my wifi works on apps but not asphalt 9

[fiery solstice]

Could someone tell me why cant i enter asphalt legends,but my connection is fine,strong even

[minor valve]

increase stage 4 time requirements since it's really hard to consistently reach that time

[tawdry viper]

Hi
A new problem on Android touchscreen on
Change direction just

Just change direction. I want you to grab the bottles and when the dodge approaches

[lunar swift]

known bug, but it would help recording where that happens

[shut eagle]

Don't know if I'm the only one experiencing this issue, but since I started playing asphalt on steam, I've been facing some serious server issues on that same account on Android, including infinite loading screens on startup and the inability to start any races at all. This was especially annoying in gauntlet because when I wanted to challenge anyone I got an infinite loading screen and when I restarted the game it just said 'you lost-DNF' and it then happened again in the next race. It's very strange to me because I didn't experience all of this before I started playing on steam... Just to confirm, all my other apps work perfectly so it shouldn't be a connection related issue. I already tried reinstalling the game but without any results.

[cobalt fern]

Reach out to customer care please

[tawdry viper]

@lunar swift
It doesn't matter the circuit or the game. He does it repeatedly.

[lunar swift]

still, as an example

[tawdry viper]

New circuit multiplayer is Usual

I'm trying it now and it only worked for me in multiplayer. In Bugatti Chiron 20 years no

[frosty hill]

Oops I can't claim the tokens. 😦

[sleek tree]

You claimed the tokens. UI is just messed up.

[frosty hill]

Oh cool, thanks!

[lunar swift]

oh god that's dumb
and i thought completed objectives just having a green line at the bottom (and not on race results) was weird

[sleek tree]

Yeah I thought that too.

I was like "why they changed it ???"

[left prism]

please look at bug abuser in mp2 🙏🏼

[prisma iron]

@shut eagle I am also using STEAM + Android and don't have that problem.

[tawny lintel]

I request you developers please bring back the dynamic shadows and this graphics as shown in this video with stable fps recorded on 10th July 2024.

I request all the players to show support on this comment, So that developers will notice this issue.

[cobalt fern]

If it brings performance problems it won't be back

[tawny lintel]

That's what I'm telling you, we need this graphics and dynamic shadows with optimized perfomance.
That time perfomance was the big issue but now where game is somehow stable developers can focus on improving graphics and dynamic shadows on android platform.

[tawdry viper]

No problem
What they have to do is fix the bug

[zealous atlas]

Does this mean they won't even look for a way to have good performance with dynamic shadows?

Any other game allows you to have dynamic shadows even on moderately powerful devices. And they have almost no impact on performance.

[cobalt fern]

I wouldn't know

[drowsy venture]

Login issues for the 3rd time experiencing this ngl

I did check my internet & did trouble shooting

[wild wave]

Try to clear data from app or reinstall same happened to me

[drowsy venture]

It's fine now I just clear cashe 😆

[vital radish]

Yes we are longing this dynamic shadow for many years and ultra bloom Quality. Please enable it 🙏🏻

[vital radish]

Bro if you clearly examine graphics of 2024 update & todays update, you might be missing this also..Even I got to see the visible chassis metal frame before in 2024 update..But now it looks black block. We need 2024 Graphic update

[agile forge]

very true 👍

[agile forge]

what device was this bro?

[zealous atlas]

Bloom is now at its highest possible quality since the graphics adjustments were implemented.

[sly marten]

Meanwhile my game crashes when I’m playing for too long and also constant fps drops. Even though my chipset is snapdragon 8 plus gen 1 on poco f5 pro

[opaque canopy]

is this a bug or a glitch

[tawny lintel]

Poco x6 pro

[tawny lintel]

Because it's not optimised that well, that's why you are facing such issues.

[slim socket]

Mp touchdrive : problem with route selection with nitro. It disappear and reaper and unlock.

[slim socket]

Having this problem since last update.

[sly marten]

And my phone is not that hot, probably the game itself

[tawdry viper]

Yes in multiplayer, it's the game's way of making you lose.

The one who invests the most money wins. True?

[vital radish]

It's Poco X6 pro 5G even this device handle such max graphic so easily like a butter 🧈

[vital radish]

Imagine if the bloom Quality is Ultra🤯

[vital radish]

i lost my account

[lunar swift]

do you remember its player id (the u-numbersandletters thing)? if you do, contact customer care

[vital radish]

where?

[marble cedar]

diksonready has been warned

Reason: Misusing channel

[blissful dust]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[vocal reef]

Or in-game

[craggy idol]

Gameloft, any update on the fix for Android devices?

[agile forge]

broo my snapdragon 8 gen 2 device can't even get dynamic shadows 💀😂

[vital radish]

Bro!! it's probably the game has a optimization issues not a device🥳

[agile forge]

i guess its there but bot very visible

[shut oasis]

Rigged game against honest players, top end elite vehicles are irrelevant. All you need is an inside development team employee who'll protect your account. As for genuine players, you don't stand a chance. All gameloft see is greed,
8 races in a row, I'm leading and all of a sudden Im deliberately sabotaged by physics issues that are created by cheating gl employees

[vital radish]

I know it's there😋 but usually it gets super shined when the chassis metal frame tilt towards sun ☀️ See video @SWIFT bro

[rough widget]

New card pack

[unique elk]

Hey there anybody got an update on Android? Any issue?

[silent cove]

some ultimate pass perks are stacked over previous perks after update

[silent cove]

and so are pass rewards claimable again, kind of big thing

[unique elk]

Can u share with me your player id pls?

[silent cove]

u-92424d, see fuels and other perks showed in screen of ultimate pass

[unique elk]

Thanks!!

[silent cove]

hope u will not ban the ones who claimed rewards 🙏

[silent cove]

applies to Spotlight pass rewards as well

[unique elk]

Thanks! what things you could claim again? We could not reproduce the issue, thanks for your cooperation @silent cove

[silent cove]

I do not have Spotlight pass, but was able to claim again from the "free pass"

[unique elk]

What about from the battle pass?

[worldly fossil]

Should i buy ultimate legend pass but very expensive

[silent cove]

u mean 20th pass? wasnt able to claim anything, this is okay, as I dont have pass

[unique elk]

The battle pass normal.

[silent cove]

sorry dont understand what are u reffering to, Free tier in this pass? was able to claim everything again which I claimed previously

or u referring to Legends pass ?

[unique elk]

Basically to simplify which things you where able to get again?

[silent cove]

everything which was available previously and claimed already in Legends pass and Spotlight pass... nothing on top of that, just same things again

credits, tokens, blueprints, etc

[agile forge]

ohh i get it now
thats actually nice 😎

[worldly fossil]

Later. Because i saver data

[silent cove]

stuff above

stuff below

[void lion]

All the LP rewards ..

[unique elk]

You bought the pass on Gameloft Club?

[void lion]

It's not just the pass.. Even without pass we can claim spotlight reward

[silent cove]

nope, ingame as far as I remember, weeks ago

[silent cove]

thats what I was describing above, free tier in Spotlight pass as well

[void lion]

Increased reps again and TCs value increased again as well

[sterile steeple]

Yes same for me i claimed again all the rewards from legend pass and spotlight pass, insane !

[silent cove]

probably everyone who updated can do so @unique elk

[tulip agate]

Evo parts don't do anything. I got my chiron to 445 top speed with parts, but it still tops out on 443. Nitro gain parts don't seem to do anything aswell

[cobalt fern]

reported, afaik they don't work on private lobbies for now, i'd say let's wait for the season to be activated first and see how it goes

[tulip agate]

I see, It does work correctly in anniv spotlight

[cobalt fern]

Ok, noted

[neon egret]

Is the update delayed?

[silent cove]

maybe delayed a bit due to issues, or still rolling out slowly

[tulip wraith]

@silent cove

[cobalt fern]

It rolls out gradually

[fathom pecan]

Maybe I'm dumb but I can only claim free pass rewards without pass

[silent cove]

yes obviously u can claim only rewards which are available to you

it is not like someone can claim LP rewards without having pass

[fathom pecan]

Ok ,I get it

[silent cove]

this screen was probably not fully correct, I most likely claimed also free pass rewards as well besides LP rewards... wasnt checking it

[boreal kelp]

Can't enter my acc from phone, what's going on?

[valid osprey]

Same here

[sullen needle]

Man what's going on , where's update?

[sleek tree]

Update is not out for France

[boreal kelp]

Uninstalled and installed the game and now I'm in 😭

[opaque onyx]

no update

[fathom pecan]

Safety recall

[minor comet]

After reinstalling the game after the update i cant link my account (from google play and gameloft id)

[slender juniper]

Is the server down?

I'm having the same issue

[minor comet]

Its not down its only for those who are trying to link to their main account or something like that

[neon elm]

no

[red nimbus]

For default graphics settings (or for my device very low graphics) this in the iceland map the fountain part is not visible
Is this some kind of bug??

[rotund sail]

Please fix the game crashing issue with Snapdragon phones 😭🙏

[zealous atlas]

I think those water particles aren't there when I set the graphics to Low quality, either. Which is pretty stupid, since it's something you should always see.

[red nimbus]

That's right, and if you can't see the water particles, I can't estimate the presence or absence of water waves.

[hybrid shell]

When are you gonna improve the graphics for android? I mean they are really bad even at ultra. Asphalt 9 used to look better even with the default settings and since the alu update the game looks terrible. Im sure that there are a lot of people like me that have decent devices to play with better graphics.

[zealous atlas]

Yes. I dream of the day Gameloft releases a major graphics and performance optimization update on Android.

There are maps that did look better on A9 than on ALU. One of them is San Francisco.

For exapmple:

[hybrid shell]

Yes , I mean they arent a small independent studio they are one of the biggest gaming studios right know they shoukd be able to fix this kind of things easily

[red nimbus]

In my opinion, this game is still not optimized, especially for android devices and I still find some kind of graphic bug, for example, like in the Shanghai map sometimes the led lights from a long distance that I see are not lit or black and when they are a little closer, the lights light up.
I am very impressed with the asphalt 9 china server where the optimization is very extraordinary and proven with my device snapdragon 685 and 8gb ram able to run the game very well and the default graphics option is better than the current asphalt legends game defaul graphics
come on GL you guys have done this optimization little by little but the problem is still there

[vital radish]

This is why Gameloft should add a Cinematic & raytracing option

[rotund sail]

This can also be considered a graphics improvement, but currently some devices with powerful configurations still have lag in the aluminum, but in contrast, the A9 has better optimization.

[lunar swift]

if you want graphics like in the cinematics, play on pc and consoles

[leaden plume]

Google Play Games for PC
Stuck after update

[fathom pecan]

Graphics on android quite impressive lately .until speed builds ,especially MP.But with billboard size nameplates it's ok anyway.They can stick them on the car maybe but leave the car in view

[zealous atlas]

I wonder why my textures look so bad from certain angles (Look at the asphalt).

It's clearly noticeable. Does this happen to anyone else?

[lunar swift]

probably the graphics settings that were set for your phone don't have anisotropic filtering for textures

[zealous atlas]

Hmm, that would be weird. I have an Exynos 1480 (mid-range). But a friend of mine has an SD 4 Gen 1 (much less powerful) and the textures look normal.

[zealous atlas]

Look at the water. Because of this, the sea water looks practically flat to me.

[hybrid shell]

They arent bad but they can be a lot better

[normal wasp]

I was playing the Porsche 918 and when I tried to pause the game it put me in second place player view. And my car was driven by the touchdrive AI, although I could still use the nitro.

[random vortex]

I think... club reputation point isn't increasing now

[random vortex]

Fix it plz......

[viscid iris]

I though the 1v2 matchmaking issues was fixed?!

[random vortex]

Because of this issue I can't complete the 50 reputation points daily mission too..

[tawny lintel]

When this ALU update dropped know from that time only the game became cartoonish, before that A9 was kinda feel like realistic car game but now it is total cartoonish game on android.

[tawny lintel]

And in ALU Gameloft also made the location to look like cartoonish. If we compare maps/locations to ALU, Asphalt 9 locations feels really realistic.

I think Gameloft forgot that we want realistic graphics not this type of cartoon😢

[karmic sparrow]

I am just not able to log into the game since I reinstall because I had problems updating. I have reinstalled cleared cache, storage restarted... basically all the troubleshooting that I could do, and still this doesnt work everytime I log into my GL ID it doesnt show me that "successfully logged in" and the game restarts with a default lvl1 account instead of my lvl34 Garage

[karmic sparrow]

exactly

[vocal reef]

@karmic sparrow @minor comet Contact Customer Care

[karmic sparrow]

I just used generate and input code method to link android from xbox which has worked for me
seems like its just a GL ID login issue and happening for less number of players

[nova dew]

I can't buy the offer with the 2.5 mil as it says that the game couldn't connect to the market

[high nebula]

This happened after update, can't access anything except career

[lunar swift]

usually means something failed to load. restart the game, find a better internet connection if you can etc etc. it does happen from time to time

[unique osprey]

Chiron with evo tuning is bugged, it moves before race start

[lunar swift]

what evo tuning do you have

[ebon mural]

Android update is already out?

[lunar swift]

i got the update

[ebon mural]

hmm

[lunar swift]

sometimes play store doesn't show updates until you manually check for them, or until you install other updates if you have them

you can manually check by pressing here

[ebon mural]

sure, that's how i checked

[ripe axle]

i restarted the game and rebooted my phone i reconnected to wifi and it's still happening

my wifi isn't bad at all

[silent cove]

fair enough

[rancid ginkgo]

I'm an android player since 2020

[feral tulip]

Same for me is the server down?

[ripe axle]

idk im just tryna play and it says this Bs

[radiant current]

Are Evo stats for Chiron bugged? Accel doesn’t feel like 87

[ripe axle]

apparently people on general chat say accel is fake, don't take my word for it do your research

[silent cove]

not working in private lobby tho

[radiant current]

Ohhh true

[radiant current]

It’s very fake

[ripe axle]

ah ok

[alpine geyser]

Even in multi-player this bug is there

[lunar swift]

not specifically an android issue, but the first link on the lego fxx k giveaway leads to a 404

[vital radish]

Imagine if there is a Graphic options as Cinematic & Advance settings as raytracing for Android users😋🥳🎊

[vital radish]

100% bro

[marble cedar]

jithin0520 has been warned

Reason: Bad word usage

[wild wave]

The new update is really bad please fix it

[lunar swift]

what's your phone and graphics settings? since im not getting that bug

[lunar swift]

what's your phone? and does it happen on performance?

[wild wave]

This was happening the new update and lot of bugs too

[lunar swift]

what's your phone

[wild wave]

Samsung f15

[vital radish]

Yes this update is really annoying. 2024's update was very very good🥳 plus yummy😋graphics.

[frozen dirge]

I haven't been able to log into the game for several hours. What's going on? I have a good internet connection. 🙄😒

[lunar swift]

iirc 1-3-5 means the problem is on your side, not on gameloft's

[frozen dirge]

You think so? I've restarted my device, cleared the cache; it didn't help. Deleting the game data didn't either. My internet connection is optimal. I was able to play for the last time this morning, Nothing strange has happened to my device.

[frozen dirge]

Ya se solucionó. Al fin. 😐

[ebon mural]

still no update here.

and now this:

thanks for treating your oldest customers like dirt, i guess (i had no idea about the bug)

[young jewel]

I tried doing a 4 lap race in San Diego and on 92% (final lap, around 6 mins) it disconnected me

[weary wharf]

Why so big

[vital radish]

New update?!🥳

[rich dagger]

90/120fps still isnt available on sony xperia 5v, i hate playing at 60

[jolly ibex]

Checking

[jolly ibex]

Currently, the FPS is still cap at 60 on Snap 8 Gen 2. We will check it on in comming update

[jolly ibex]

@rich dagger can you change your device refresh rate to 90 and relaunch the game

[rich dagger]

i can only set between 60 and 120 on my phone, i dont have a variable screen refresh @jolly ibex

[silent cove]

@unique elk got some surprise today 🙂 appreciate your care ❤️

[narrow burrow]

Where rare import ?

[silent cove]

last time it came a bit later, event finished but calculations still going on in the background I believe

[narrow burrow]

I think so too

[jolly ibex]

Because the Google Play has issue, it should be around 800MB

[sleek tree]

Why we can't use all the cars we have in Private Lobbies????

I have 148 cars, it show only a little.

[devout rock]

Evo menu available for all cars in gauntlet. Make the game crash too

[median whale]

Not all of my cars are showing in private lobby cars selection

[neon egret]

I bought the Ultimate Pass and didnt get the 20M credits.

@silent cove are you aware of this problem? Did it happen to more people? When I bought Ultimate pass the 20M credits werent included. They added it later. Still I didnt get them.

[knotty inlet]

Imagine if EVO tuning for Vanda was available💀📈

[silent cove]

there were no 20M credits at thr beginning, they added it later, try to contact customer care, they should send it to you

[neon egret]

I did. I'm waiting for an answer. I hope I can get them. I still paid 50$.

[silent cove]

yeah, just need to wait, hopefully they will solve it

[knotty inlet]

While claiming the reward I also got 1000 spotlight coins (the sonic spotlight coins to be specific cuz the symbol was that sonic coin and not )

[silent tangle]

can't claim the spotlight rewards of Chiron

every time I restart the game, the same claim reward icon appears but it doesn't give reward

[ebon mural]

careful with claiming any rewards - Gameloft just might punish you by taking away 5,000,000 coins and 2,000 blue prints cause they can

[lunar swift]

is it about them taking away the duped legend pass rewards putting your balance in the negative?

[ebon mural]

yes

[ebon mural]

i know what they posted but how does it make it better? i had no idea there's a bug, i saw a button i clicked it

[lunar swift]

i assume they already fixed the dupe, so outside of that i don't think they'll be doing it again until there's a new dupe they discovered
it is very unexpected tho, but i guess i slept through the bug or something since i didn't get it

[ebon mural]

the "punishment" doesn't make any sense, it's their issue not mine

[fading kernel]

When accessing EVO from any car, the game closes by itself.
(Clicking on the options below)

edit: Experiencing some random crashes during menu and in races

[austere pumice]

Today I don't get Reputation for racing.
I played 3 times car hunt, 2 times Spotlight Stage 1 and one time Lambo SC18 Car Hunt and further in the club it is shown that I earned 0 reputation.

[ripe schooner]

Why my multiplayer is not reset I start my races at gold 4

[lunar swift]

if you don't get reputation it means you're on the cheaterboard

[sudden spear]

Always the same track in mp1 ???

[lunar swift]

apparently you need to get out of bronze to get more tracks

[sudden spear]

Very lazy from the developers

[lunar swift]

and btw yeah, they reset mp1 league progress for everyone, they do it every 6 months, it's so that you could get the triumph rewards

[sudden spear]

Legend pass is pathetic this month also for anyone over garage level of 30 it's pointless , games getting worse

[lunar swift]

what's the bug

[ripe schooner]

I start on gold 4 but it supposed to be reset

[lunar swift]

i'd suggest contacting customer care about this

[sleek kelp]

Have you played last mp round?

[ripe schooner]

Nope I have some work so i haven't play any single race

[sleek kelp]

For some reason if you don’t play the last round before the reset you’ll start from gold league, it happened to me and other people last time

[ripe schooner]

Can gameloft ban the account

[sonic onyx]

Why are there even bots in MP1? clearly it's not working real people don't want to play it.

[upper echo]

Himalayas got issue in multiplayer, they suddenly get off the map when they on spesific area where the road falls

[vagrant quarry]

Unable to claim the Buggati Chiron Special Event reward.... Tried multiple times with restarting the application.
@solar quest

[ebon mural]

yes, if you claim the "wrong" rewards, apparently

[sleek kelp]

Don’t misinform, they ain’t doing further action, they only removed the duplicated currency

[unreal pagoda]

My club's reputation isn't counting, stucked in this screen

[lunar swift]

you might be on the cheaterboard

[lunar swift]

again, they only did this for the season pass dupe glitch, and only with credits and tokens, and as much as it sucks, i think it makes sense

[maiden silo]

snapdragon 685. where 90 fps setting?

and why in a closed lobby the race limit for 3 or 4 laps is only 6 minutes and not 9 and 12? when the time approaches 6 minutes, it says that the connection is bad. please fix the above problems.

[lunar swift]

the bug with the ability to dual-color paint a non-dual-color car has been kinda fixed, but now the custom colors on them still are internally in dual color mode, you just can only set one of the colors now
i'll have to upload the video separately because the internet is bad where i am right now

[sonic onyx]

Rewards packs in MP2 are still the old packs

[tepid mesa]

cant select D class camaro ever since im able to evo it

mind that im not going back to race selection, it does exists automatically

[sudden spear]

Since the update , car physics when leaving ramps barrel rolls is all over the place

[tepid mesa]

solved it by editing the evo stats in the garage, yet still its worth the notice

[wet gate]

I didnt get my triumph reward for reaching gold 4 because it said connection error on the race i won for gold 4, whar am I supposed to do

[vocal reef]

Customer Care

[fading kernel]

My device has a snapdragon 7 gen 1 and it doesn't have the 90 fps option. :/

[dim zenith]

I have an issue of reps not appearing on my screen any help?

[candid notch]

Idk if this is a bug or he's a hacker but HE'S IMMORTAL! I can't knock him down

[pseudo inlet]

Gameloft ID: u-520c4h
Device: Samsung Galaxy S24 Ultra
Bug/glitches issue: Silver Lightning's steering radius is fixed. Cant be turned during either race or main menu. Meaning the car cannot be steering radius changed. Please fix it

[random vortex]

Problem solved

If gameloft fixed nothing, my solution is restarting my phone

[sleek kelp]

Restarting your phone doesn’t solve that problem. You just were put on the cheater board (where you don’t get rep), something is happening that triggers the anti cheat

[random vortex]

Then... using another app (but not a cheating) was the problem I think...

[sleek kelp]

People from other platforms reported the problem as well, so I don’t think it comes from that. It’s happening in-game 99% of the times

[novel trellis]

Key not available

[sleek kelp]

Appears in the lego pass

[cosmic hazel]

I was playing on google games beta, but ads suddenly stopped working, don't know if I have run out of ads or it is a bug

[cosmic hazel]

nvm, it came back

[ebon island]

It appears on spotlight pass. Not a issue

[unreal pagoda]

Cheaterboard?

[pseudo inlet]

It's a board when you are reported by players saying a user using speed hacks or nitro hacks. It explains by some majority of players why some aren't aware of

But here is twist, multiplayer is bugged, so don't play for 24 hours till devs fix this.

[pseudo inlet]

Gameloft ID: u-520c4h
Device: Samsung Galaxy S24 Ultra
Bug/glitches issue: Slipstream in spotlight? (Lego technic Valkyrie stage)

[silent surge]

Not gaining my rep points are playing the game

[lunar swift]

you might be on the cheaterboard, i.e. you were flagged for cheating. stay away from multiplayer and leaderboard events for 24 hours to get off it. there's currently a bug that puts you on there erroneously

[sleek tree]

It's the same bug story like San Diego right?

[slender zenith]

Who's "brilliant" idea was to scrool garage to Lamborghini every single time you want to do the car hunt race?

[lunar swift]

do you have a star up or an eip to apply to it

it usually scrolls to a car if you have enough bps to star up or have an eip to apply, and it can be annoying

[sleek tree]

It's not a bug. The car has The omni-directional wheels.

[sand crescent]

Guys

Is it a bug that a few cars appear in private

[lunar swift]

yes, #🤓☝・mod-info

[prisma iron]

Team Pursuit is still not fixed.

[slender zenith]

No it's not in the normal garage, it's in car hunt. Car hunt got 2* lambo objective and if you have 2*lambo it autoscrools to it every time you want to race in car hunt. Even if objective is complete. Its ridiculously annoying when you have to scrool scrool scrool for every race you do.

[crude plaza]

My game can't log in after I use the account connection in other device

[bronze sluice]

if it shows me that the pack has the BMW M3 GT3, where the frick is it

[cobalt fern]

iirc there's an error in that pack and it's using the other M4, but it was reported yesterday

[silent tangle]

still haven't received the Chiron spotlight reward can't claim it, why isn't it fixed or even reported it's been more than 24hrs still not a single info about this bug

[cobalt fern]

Hello, please reach out to Customer Care, they're the only people that can help you, thanks for understanding, you'll find below steps on how to contact them

[blissful dust]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[silent tangle]

Okay i will, this is happening since yesterday as in the video claim button appears but doesn't give reward. The claim button appears each time I restart the game but its same each time

[cobalt fern]

Yep, we reported it yesterday, but you still have to contact CC

[silent tangle]

Okay I will

[lunar swift]

i assume it's per-person since i don't have the bug, so yeah contact cc to get it fixed for you

[cyan wedge]

Stage 7 it's very hard touch drive 75 lego colector coins with Lego Senna Gtr 3 star at least 65 you should

[glad juniper]

I was kicked out of my team for not getting reputation points and Gameloft has not commented on this problem. Until then, I will be without a team and this makes me very discouraged about the game.

[lapis lagoon]

facing freezes and fps issues despite being in the lowest possible settings
Poco m6 pro 5g (128/6)
Snapdragon 4 gen 2
Android 15
Wasn't facing these before the latest update
(u-678259c)

[outer rose]

I'm struggling as well

[unreal pagoda]

Same problem, but it got fixed in my case

[latent raptor]

Idk

[winged pine]

Waw

[rancid ibex]

How in the actual...

[pallid nymph]

Even after racing several races, I have 0 reps registered towards the club milestone.

[lunar swift]

(copying from another msg) you might be on the cheaterboard, i.e. you were flagged for cheating. stay away from multiplayer and leaderboard events for 24 hours to get off it. there's currently a bug that puts you on there erroneously

[prisma iron]

What rules your now previous team had has nothing to do with the game.

[vapid trellis]

Refresh is stuck on 250 tokens since event started

[silent cove]

uninstall game completely, and install again, and make sure u have correct google play account or whatever account u were using

[hollow crest]

Hey GL, Legendary Pass buyers could have the option to choose between some cars. At least for the regular cars.

[low current]

There is a bug in MP while using Enzo. The car starts going in reverse at the start of the race when it loads resulting in a start like this. Please fix it.

[wet rock]

why i cant open my account? i just download this game again i cant login my account..

[wet rock]

nvm i alr open

[still tangle]

Hey, the private room garages are messed up. Almost all the cars gone from my lineup

[cobalt fern]

It's been reported

[neon egret]

@cobalt fern Sorry to ping you. About the 20M credits, I still didn't receive it. Wasnt it mean to get it within 24 h?

[cobalt fern]

Reach out to customer care

[neon egret]

I did. Still no answer. May be taking longer than planned?

[crisp cape]

Somehow I'm not getting the promised rewards in heatwave event... With the passes I own I schould get 200 tokens + 10% = 220 tokens. Instead I get 165 tokens? Whadup🤬 ? Any more people experiencing this?

[crisp cape]

seems like it, but I was pretty sure I got this reward with the Jesko. Probably not then.

[lunar swift]

that seems to be a bug with all evo cars, depending on the slope they may go forwards or backwards

[crisp cape]

I stand corrected, sorry.

[vale pecan]

Uh can someone help me

[acoustic cargo]

guys never got the Chiron eips from the spotlight

[vale pecan]

Same here, wonder how others got it

[solid summit]

Why does private lobbies have only selected and not all cars?

[signal swan]

Known issue. See the mod info channel

[lunar swift]

they also commented on it in #🔥・hot-topics now

[solid summit]

Lit, only if they could address the rating issue too in mp1. Barely top 1500 reach LL by the end.

[worldly fossil]

Why token negative
By:CAKRA

[tulip minnow]

SMH

[worldly fossil]

||shhh||

[lunar swift]

@worldly fossil that's why it's negative

[latent siren]

can anyone help me? i was playing the 20th aniversary event until the end and did a last race while the event was ending, and now the event doesnt shows for claim the last event reward, it shows me the notification but when taping the claim button just sends me back to main page menu.

[lunar swift]

yes i know and im telling you why it's negative

[fathom pecan]

He spent some meanwhile

[lapis lagoon]

contact cc