🤖・android-issues

[echo grove]

Ur welcome

[zenith atlas]

I truly appreciate ur kindness & gesture to hlp me resolve this. Thank U guyz.

[bleak flame]

My phone is an Huawei Y6 2019 with Android 9 and the game is running well to me even in Multiplayer

But Google Play says that the app wasnt compatible anymore with my phone but ironically I still can play the game and my progress is safe and sound

In this moment, The update has not arrived yet, seems tomorrow is gonna arrive but I wonder if my phone is gonna get the update

I dont get this part of Actualizar Tamaño 422MB

[pastel gale]

will ask the team

[twin blaze]

👋

TheinK

[spiral aspen]

can you clear the Google Play Store then try again?

[shadow oasis]

I spent 50£ on my pc version (steam) and here am on mobile now I don't know how to log in there

Help ple

And this what I see

And I'll show you how my pc version looks like

[spiral aspen]

As I know, you can login from Steam to mobile, need to contact CC

[spiral lily]

Hi, how I can unlock this decal?

[pastel gale]

later 🙂

[pastel gale]

there is no cross save, you have two separate accounts on 2 different platforms

[shadow oasis]

OH CMON

[pastel gale]

you can't login with your steam account on mobile or vice versa

if you want, you can transfer your steam profile to mobile, but that is permanent and you won't be able to play on steam afterwards

your call

[shadow oasis]

Then explain to me : why there are cross play but no cross save

Nah am sticking on pc then

One last thing @pastel gale Can you give me a refund on some purchase I've did on this game which I didn't get anything from?

[pastel gale]

there is no cross play

only between xbox and pc

that's all

[pastel gale]

contact customer care

[noble helm]

The official YouTube says it starts Wednesday, but it's not out yet, is it tomorrow?

[vapid horizon]

They say Wednesday, probably check 24 minutes from now. I believe the event will show up after the season tab is refreshed. (I am waiting too)

[pastel gale]

in 2 hours

[vapid horizon]

Two whole hours?? Damn that's long

[shadow oasis]

And can you give me more offers cuz I keep buying the big value ones

[native mason]

@pastel gale Anything you can tell us about the Inferno yet?

[pastel gale]

nothing at the moment

[remote dagger]

@pastel gale Why do they take a car from me every time a new legend pass is available, it's the second time this has happened to me, has this happened to anyone else?

[young kernel]

@pastel gale Why put bundle pass up whe the last bundle was 9.99 I had every legend pass to date

[remote dagger]

@young kernel Because this pass is a scam, it is full of junk rewards and we unite to fight this

I have not bought it

[jovial viper]

3d videos

[remote dagger]

It really is fair that they include Blueprints of the Huayra BC, Vanda and Regera within the pass, which are old cars in the game and can also be easily obtained in the legend store?

[young kernel]

And I got them all gold as well

[upbeat frost]

So the bundle pass became more expensive, or it's a bug?

[young kernel]

@upbeat frost gone up

[upbeat frost]

Thx

[eager surge]

My guess is parental controls. The game is for ten plus, so u must be like nine or smthn

[fossil edge]

the legend pass is 10% more expensive

[cinder plover]

@pastel gale
Bonus not applicable on Season tokens???

[bleak flame]

I dont get what you said but nevermind

Seems in the end this was fixed and the update is finally arrived at my phone

But still thanks by the way, guys

[jade moss]

When ever I trying to play multiplayer player , I automatically disconnected although I have 5g net work

[past venture]

Hi, I'm here to ask a question.
Today, my credit heist event came out hrs later than it supposed to be, and it got changed like this.
I shared this with people in this server, and they didn't receive changes that I got,
So I wanted to ask if this is a real change or a bug.
Thanks.

[spice spear]

Hi just asking is it that relays for Syndicate Coins are gone or just not released yet? I don't seem to see them.

[pastel gale]

not released

[proper marlin]

What's the use of any car when gl doesn't even provide enough credits to upgrade? Every credit rewards got nerfed in this update. Such a cheap tactic while introducing new currency. 👎👎👎

We don't need new currency

[fair copper]

I didn't get the bundle discount this season despite buying legend pass in last season how can I resolve this issue

[rich marten]

not an issue but there it is

[shut oasis]

@pastel gale
Please can you look into the multiplayer issues with update.
I have been disconnected countless times from the server even with 1gb download and 500mb upload. I have used different cnx with a neighbour, gf, 4g and 5g. The issue persists on each even though I have a full green connection to the game. I gave lost countless fuels aswell even trying to connect to multiplayer, I lose my fuel but it doesn't even rake me to loading screen
There's also an issue with watching ads for triple credits where you watch the whole add and then it buffers without being able to return to the game. I have to manually close the game and lose rewards.
Player ID a-2g6e459

[marsh mauve]

No Kiced

[daring shadow]

Hoping to add Proper Aspect Ratio Fix Button in Graphic Settings... 1:1| 4:3 |16:9 >> 18:9| 21:9 Wide Full View without stretching ... We don't wanna see chubby Cars and Fatty World Map anymore... 😐

[spice bloom]

It's called loop mode lol

[wet gull]

Why different times, plus I havn't been getting the credits from the heist, unlike the other person it is only credits for star reqirements and not seasonal tokens.

[hybrid plover]

cant get in a game, screen is inactive and dimmed.. looks like there should be that pop-up window (as at every start), but its not appearing, so i cant x to it 😦

[queen cargo]

Use the back button/tap on the device 🤔

[cinder pond]

is this a bug? why is the time wrong with credits heist?

[regal mist]

Hey what's the conversion rate of season token??

[cinder pond]

10000=300

[versed arch]

3% for non LP
6% for LP
Max limit 2000 tokens

[pastel gale]

Will ask the team

[pastel gale]

It's fine

[reef niche]

I played this new drive syndicate Seven and i had this problem

[cloud vault]

@little crypt here

[little crypt]

Was playing normal race when I recieved a pop up and my game closed itself , after I opened my game again my progress was gone , gl18 player and joined a club too but as soon as I did my progress was gone , can anyone look into the matter what happened on login it doesn't show anymore nor in the club

[cloud vault]

@pastel gale sorry for the ping but can you please look in this😅

[pastel gale]

contact customer care

[little crypt]

Alright

[novel trellis]

Some Card pack missing

[chrome tide]

Where mp2 ? @pastel gale

[torn mica]

Why do others have €4.99 and I have €9.99? I mean LP. And I bought it last season. Shouldn't there have been a lower price?

[ocean musk]

Please cut all trees near the track
It gives pain while driving

U guys also request

[young kernel]

No

[hybrid plover]

Not working.. so i have to clear cache every time 😦 to get in to the game

Where disappers class selector, when we have to choose cars for driving? have to scroll infinity from low to high rating...

[vital radish]

lp fuel visual glitch still here is the dev team incompetent or what?

do gameloft employees work or they just goof around

[versed arch]

it's a one time offer if you don't buy LP for 1Yr+, available only once.

[versed arch]

Bro Codin is not a lumberjack.😅
A community manager can't cut that amount of trees.🙂

[high nebula]

Disconnect 9 legends

[vital radish]

get good connection

[strong heath]

There is no syndicate coin bundle

[high nebula]

What if i say it never happened before update?

[vital radish]

then you need to specify that instead of saying a 3 word sentence

[fair comet]

@pastel gale Theres no syndicate coins to buy

[versed arch]

"As Relay Packs"

[finite plank]

Do u hav daily event pass ? Or is it only appear for u as most of us only received credits?

@pastel gale can u explain is it a bug or under what scenario only can receive seasonal tokens frm credit heist event?

[vital radish]

Where gas??

[harsh comet]

Exactly the same here. @pastel gale

[vital radish]

I told the customer care to get my previous progress back and i still didn't get my main account back

[novel trellis]

What is this please fix it 2 account different type of rewards it's not good 😔

[young kernel]

@pastel gale Take a look at anousments

[versed arch]

@pastel gale @shadow wraith . Is this true?

[ocean musk]

Maybe not updated

[versed arch]

Which one not updated, you mean?
1st one with only credits or 2nd one with season tokens+ credits?

[ocean musk]

Yes 1st

[versed arch]

are you also getting 2nd one?

bcz I don't think anyone else mentioned this except 1 guy.

[ocean musk]

Ohh sh!t i don't have it also

[versed arch]

LoL

[versed arch]

'Immediately', More like after one day or even then ignoring important msgs.

[vapid horizon]

Hello! I had a doubt, if I download and play asphalt 9 on my pc using Google play beta, would I be able to play with the same id as of android or not? (My android game is also connected with Google play)

[versed arch]

Yes, Google play Beta is basically Android system which lets you play game, nothing related to PC despite it being on PC.

[vapid horizon]

So, to be clear! Won't I be able to use pc features like unlimited fps and graphic settings like motion blur, god rays etc either?

[versed arch]

I have not tried it, just know the facts.
About these settings, you can check for yourself.
or maybe someone else knows this.

[young kernel]

@jade scroll English please

[jade scroll]

ok how are you

[young kernel]

@jade scroll ye good

[olive nebula]

forgot the map, but in the syndicate races, one of the cop spawns is over the void, and another just falls off of the road into the void aswell, not sure how it happens, or why

[little crypt]

no its basically a copy of android so only android features

[little crypt]

how much time it has been since you contacted them cuz i am having the same issue as well

[vital radish]

July 23

[little crypt]

They are so slow

[pale bane]

finally I came back

[vital radish]

@chrome tide hi RONAQ,. did you have the issue finally resolved in your end? Coz im having the same issue here. Thank you in advance

[past venture]

I dont have daily event pass

[vital radish]

I claim tank 1+ but don't working this. Why dont additional 1+ by my cars??

[queen cargo]

I have tried Google Play Beta version..
At first, it will make a default fresh account, and will ask to "resolve conflict" if you have another Android account with the same google id. You can then merge or keep your Android account 👍

Depending on your PC graphics, the Play Beta may show availability of 60 fps (My PC gave that option)... However, the "advanced" options (Vsync, god rays etc) may not be available...

There's a minor hitch, though... There looks like a frame skip issue; the game can sometimes freeze unexpectedly 🙄

[queen cargo]

Visual glitch

[sturdy glade]

do you still have season currency in credits heist?

[pastel gale]

You do get the fuel benefits from the LP, it's just currently visually glitched. Team is on it.

[vital radish]

Ok Thanks 👍

[novel trellis]

No i don't have it is the reason

[novel trellis]

Already updated but i still showing me different type of rewards

[novel trellis]

Drive syndicate coin relay packs missing in game

[south acorn]

dear Team, already I have pagani maxed with all epic parts then is it showing in the store ?? kindly check the issue and do the needful

[young kernel]

@pastel gale Can I ask why there's no special event yet

[neon hound]

Uncommon import part not showing in store @pastel gale

[sullen mauve]

You need to sell huayra bc card included in imported parts. If it's there, it's in the store too. Bug

[versed arch]

you mean DS store?

No need to buy any Imports/Uncommon Imports from any store
Play Hunts or anything where these packs are after 1 month playing, you won't run out of them if you manage them well.

[south acorn]

but why should I spend trade points to buy again... It's a bug

[latent marsh]

@pastel gale Constantly getting this

[pastel gale]

contact customer care

[latent marsh]

Sure, but I've lost access to my account so i can't view my player id

[languid star]

"you can't login to your account and get details? Okay no problem just give us your player id"

[past venture]

@pastel gale So did gl removed high class event on weekends? Or is it just a bug

[jade knoll]

hope it is just divided and we see it tomorrow

[past venture]

Hopefully.. if not Idk

[neon hound]

No in common store. To complete daily task .after update uncommon part not showing. Even i have under 900 of all categories

[versed arch]

why do you want uncommon import parts?

[neon hound]

There is daily task " purchase from legend store"

[versed arch]

you can purchase BPs but if you have max LS cars then it's an issue.💀

[neon hound]

It's happening from last 3 days. Forcing me to purchase at 80k cost

[fossil edge]

Why are the same?

[neon hound]

80k for d class import part. Which one is cheapest right now

[versed arch]

Good luck 💀🙂

[wise thistle]

What is this new bug in gas tank...??🤣🤣

I got +1 extra gas today which is not showing in the slot as per the below screenshot. But when I use 1 it's not even reducing... Crazy🤣🤣🤣

GL ☕

What I meant is..., For instance, Vanda's default capacity is 3. I got +1 today which makes it 4... So when I use 1 it still shows 3/3 and the gas is not reducing but when I use the 2nd gas, it will show 2/3...
@pastel gale

[little crypt]

havent got any response yet

[cinder pond]

visual bug?

[vital radish]

@pastel gale where is high class event please

[cinder pond]

tomorrow

[versed arch]

So, what's the issue?
You're still getting required no. of fuel.

[wise thistle]

Not an issue though... Just a bug which is confusing ... 😕

[versed arch]

Yeah, it's little issue for sure, not knowing if Fuel is 3 or 4.
But no one is responding to other matters which are more imp. even, they're not gonna bother immediately this issue for sure.💀

[hybrid plover]

i have solution for my issues.. as it turns out, webview dont have updates, so i have to join beta programm (in playmarket webview app you have this op) and now its working.. as well as few other apps 😂

[wise thistle]

Yeah I know😂😂

[sick mantle]

Where is high class cup?

[sick mantle]

Maybe high class will be in sunday?

[mint shadow]

How💀

[vital radish]

why credit heist event time is different?

[balmy valve]

Guys...is there any way to copy progress from Facebook account to any other....like xbox .

[versed arch]

2 players name can be same and they can stay in same club.
check your club members name.

[past venture]

thats what I guess but we will see..

[mint shadow]

I'm the only BestBoy

[vital radish]

why credit heist event time is different?

[tender flame]

Pls help my season events and multi-player season is busy saying that a new season is coming soon and everytime I think it's my network and it's not can yall pls help

[balmy valve]

Anyone

[raven jacinth]

Raise a ticket in the help section for transfer data

[balmy valve]

Is that possible?

Has anyone done it before?

[sleek kelp]

It is but it’s permanent, you can only do it one time

[balmy valve]

Ok I'm interested.

[tender flame]

Pls anyone help

[slate bone]

What the hell is this gameloft?
I never expected these types of bugs and mistakes from you guys 😡

[sleek kelp]

Just use manual

[dapper perch]

How did I get wildcards of C2 car's

Can anyone help

[sleek kelp]

?

[tender flame]

Pls help I want to play

[sleek kelp]

Restart your device/network, most of issues are because of that even if you think that your internet connection is fine

[fair comet]

The Packs in the legend store is really too bad.... Fix it fast. Its Saturday already like that for days

[plain sparrow]

After I achieved garage level 12, I auto claimed the auto claimable daily events once and after that my daily car loot events and seasonal events vanished. I tried clearing game data multiple times also uninstalled and reinstalled the game, but nothing seems to work. My internet connection is stable. What can be the solution to this problem?

[white cliff]

Update the game

@plain sparrow update the game

[wind knot]

Hey gl, Why don't we have manual throt acceleration?

[sleek kelp]

Bruh

[latent dawn]

Can anyone say how to sign into my Google acc to asphalt

[sly spoke]

Pls help me.I CAN'T ABLE CLICK ON "MORE BLUEPRINTS",Hence,I can't able to complete the more blueprints tutorial meaning I can't finish my career 😭

@pastel gale

[ionic plaza]

Go to settings

[terse temple]

@pastel gale We hadn't received the clash season rewards! Where are they

[terse temple]

Which should we get that at the end of season

[next steppe]

Same Problem @pastel gale

[simple pond]

Same problem, I did not get clash season rewards

[next quail]

I am not able to change my name I have enough tokens to change and I am garrage lvl 11 pls help

[sly spoke]

Nevermind I have solved this problem in few trys of clicking.

[plain solar]

Hey I have an issue, I don,t know why but I just opened the cc850 series, it crashed a little and suddenly game restarted but when I checked, I lost my garage level from 18 to 7, all my credits, tokens and I lost almost everything

[plain solar]

Help @pastel gale

[halcyon spade]

I'm not able to logout from my google play account, there isn't any logout button

[vital radish]

any way i can switch my a9 global progress to a9c?

[next quail]

Helppp

[empty vector]

hi my fb account was comnected to the game.today i installed asphalt 9 on another device and signed in with the same fb account but my achievements didn't get restored

[sleek kelp]

No. A9C is not related to Global

[sleek kelp]

If I’m not wrong accounts flagged as underage cannot change their username

[next quail]

Any idea how to fix it?

[sleek kelp]

Contact Customer Care

[novel cape]

Why I am facing this network issue I did restart change my internet but still it's showing me this I can even Play it's been 1 hour since I am trying to fix it but not happening

[halcyon spade]

Pls help

[lofty solar]

Not being able to puchase stuff, with real cash or season tokens

[vapid horizon]

There simply isn't a logout button, but if you logged in with a wrong id, just clear data and then log in next time with the right id.

[stoic girder]

can't enter the game

[novel trellis]

There is only ginita card packs where is other card packs

[elfin osprey]

those are limited time packs

[twin blaze]

Hi 👋

I Weill show you something I hava lsas fo my ney cars

[regal zenith]

Hey I want transfer my data to ios

[sleek kelp]

Contact Customer Care

[stoic girder]

Can't enter the game, it gets stuck all the time, waiting at the game entrance, I've been waiting for 7 hours

[supple tide]

uninstall and never download again. asphalt 9 ends.🤣🤣🤣

the whole game is once again one big mess after the new update.

showroom that doesn't do anything, packaging only gineta. credit heist at a different time than normal. new track again with errors.

[pulsar jackal]

The egoista even is needed

[unique merlin]

Doesnt load

the game either doesnt load or almost needs 5 hours to load + it was fine yesterday i have good internet (well i use mobile internet) and it says connection error

[livid oracle]

Can we get ban if we login our game id from two different devices

[queen cargo]

The game will close as a warning if multiple concurrent logins are detected... However, if you close the game completely on one device and open it on another, there shouldn't be a problem 🤔

[olive nebula]

will they actually do this, thinking of moving my data over to the Steam version of the game, can then run that on pc and my steam deck, but last i tried they said no

[sleek kelp]

From what platform are you trying to transfer on first place? You cannot transfer from/to the Switch version

[olive nebula]

android

[sleek kelp]

I'm not sure about it, but from Android to iOS there's no problem. I'm curious about what they told you tho

[pastel gale]

no

[pastel gale]

contact customer care

[livid oracle]

As a warning? But it would not be a warning like a ban warning?

[queen cargo]

No

[novel trellis]

Where is drive syndicate coins relay pack please fix it we need the relay pack

[patent zealot]

I pressed 'claim ' but haven't received the gift yet

Is there any way to show it again?

:((

[young kernel]

@pastel gale Why give us seasonal tokens and we nothing to get with them

[pastel gale]

player ID?

[pastel gale]

there will be more offers

[young kernel]

Ok thanks

[rugged nova]

@pastel gale Is that an issue or intended? Will you activate the possibility to buy SC with Tokens? Thank you

[patent zealot]

what about me?

[little crypt]

from that day i havent recevied any reply to my email what should i do ?

[pastel gale]

I have escalated your case to the team

[pastel gale]

No eta yet

[pastel gale]

just wait, they will get to you

[little crypt]

alright

[crystal scroll]

I clicked on the claim button for seasonal tokens but I did not receive them

[crystal scroll]

Same issue

[inland pine]

The game can not lunch
Keep giving me network error after waiting long time.
My internet speed is good but suddenly the error appears

[novel trellis]

This claim now button not working i just tap the claim button but nothing happened after few minutes going then showing me other banner to claim that was working i got this reward but i want credit and token and packs

[sleek kelp]

Only works if you’re subscribed to Prime Gaming and claimed it. When you claim it you’ll get a code to redeem it.

[novel trellis]

You mean legend pass member or what

[sleek kelp]

Amazon Prime Gaming

[warm crest]

Can't redeem prime gaming code?

Any help regarding this?

[sleek kelp]

(Idk how it works in android), but can you try doing it in-game, in the redeem code button from the config menu?

[ionic plaza]

Before season is over? Because these will go to 0 after DS season is over

[vital radish]

I received an email for my lost progress
How do I get a save file?

[versed arch]

what was your lost account garage level?

[vital radish]

Lvl 15

[versed arch]

Then reply the Gameloft Support with

Yes, I agree to get my gl 15 account

Note This will erase your gl 4 account you might have created in the mean time.

Had you created a new account to gl4 these days after losing your gl 15 account? @vital radish

[vital radish]

Yes

[versed arch]

So, reply them as I said, you'll get your Original account this way.

[novel trellis]

1000 tokens spend but coin not credited please refund my tokens

@pastel gale please help me syndicate coin not added to my garage i lose 500 and 500 tokens 2 time but nothing happened please fix it immediately 😭😭😭

[pastel gale]

contact customer care

[wet anvil]

Spended 500 tokens and receive nothing, what???

[cinder pond]

why here road test coins?

[cinder pond]

here not DS coins here RT coins they mixed up the coins

[wet anvil]

yea ik

[marsh carbon]

I am even worse, i lose 3000 token😭

[wet anvil]

Proof at last one

[stoic girder]

Ds 7 bug

Gone 500 token

[marsh carbon]

@pastel gale Please fix the problem, i purchased syndicate coin relay packs but nothing happened. I spent 3000 tokens already😭

[stoic girder]

Bug

[versed arch]

contact cc all your tokens will be refunded bcz they can verify your statement from their Data. and it's their fault.
Saying same thing here doesn't mean much bcz anyone can say that.

[brave estuary]

Friends, I am using huawei and I am installing Asphalt 9 from Appgalleri, but when the new version comes, I cannot update the game and I cannot restore it when it is deleted, can you help?

[vital radish]

Hello, my credits heist disappeared for two days now. Is this normal ?

[brave estuary]

Help pls

[vital radish]

Don't working

[delicate rose]

@pastel gale what the wrong with relay packs its not delivered after purchase

[pastel gale]

we're working on it

[delicate rose]

waiting for patience's

[brave estuary]

Help pls

[young kernel]

@pastel gale I just got 2 ot sc and got nothing

[pastel gale]

#🔥・hot-topics

[young kernel]

Ok thanks

[vital radish]

@pastel gale Hello, my credits heist disappeared for two days now. Is this normal ? Sorry for bothering you

[clear helm]

Didn't get, only now noticed road test coins

[young kernel]

@clear helm check hot topic

[clear helm]

Already checked, thanks

[pastel gale]

it will reappear

[vital radish]

Thank you 🙏

[young kernel]

@pastel gale You put on but I did not get the first sc I spent my tokens on it please give them back i spent 1k and thing like this should never happen

[fossil edge]

Buy before they report that there was a bug. Will they compensate us?

[clear helm]

🤷

[young kernel]

@pastel gale Will i get my tokens back or sc I spent 1k and nothing how do I get them back

[vital radish]

But even the Syndicate did not return the tokens @pastel gale

[young kernel]

There's no x2 on car hunt and I got pass@pastel gale

[woven mauve]

@young kernel same on me

[young kernel]

@pastel gale

[pastel gale]

i've escalated it to the team

[young kernel]

What about the 1k tokens I spent on sc coins and got nothing

[woven mauve]

And where are my 120fps mode?

With every new update gl brings to much bugs in game we dont need more new cars before gl not fix all bugs and wifi problems 😡

[young kernel]

@pastel gale Can you ask them give the 1k tokens back or send sc coins we never got

[pastel gale]

we will find a solution for all affected

[young kernel]

@pastel gale Thanks i sorry for asking thanks

[woven mauve]

The solution is fix all bugs and problems

[young kernel]

No its not

[queen cargo]

Did they kill it for good??? 😱

[patent zealot]

I still have not received 50k sstoken 😦

[pastel gale]

contact customer care

[gloomy laurel]

@pastel gale hello I haven't received a reply in over a week, please check
conversation ID: #2422015

[patent zealot]

:((

[young kernel]

@pastel gale Thank you now im going to lose 1k tokens because the team mest up

[pastel gale]

you will be compensated

[young kernel]

Ok

[shy kite]

@pastel gale Dude there is a issue in DS packs ...I spent 16000s for 10 packs ...the probability of getting rare is 20% for a blueprint...but i always get 1BP for 10 packs .... 20% means atleast 2BPs ..i sort of experienced twice
Is it a issues or game is just like that 😑?

[pastel gale]

you experienced bad luck

that is all.

[shy kite]

Seriously, twice !! How come the drop rate is even 20%

[fossil edge]

thanks i will wait too

[sleek kelp]

every drop has a 20% probability and the last one is guaranteed, it’s not an issue

[fossil edge]

i waste 250K of SD coins to get only 19 bps....thats very embarrasing. allways get 1 or 2 bps

[shy kite]

Hmm alright

[shy kite]

Same here bro i spent 1k tokens and brought that new DS coins and spent on jaguar pack and boom i get only 1 BP 🥲sort of huge waste

[vital radish]

Ok

[delicate rose]

@pastel gale thankyou for quick action relay packs

[young kernel]

@pastel gale As that composition been sent

[pastel gale]

yes

see above

[young kernel]

@pastel gale Ok not got it yet

[urban plinth]

Hello

Hello guys i have an issue @pastel gale

Any body here?

[pastel gale]

what is your issue

[urban plinth]

I lost My Revuelto

[young kernel]

@pastel gale Sorry to ask but how long does it take for the composition to come

[urban plinth]

I got it 3 months ago in its special event, i uninstalled the game due to some storage issues and after when i resolved the issue, i Reinstalled the game and guess what My Revuelto Was gone 😭

@pastel gale You there?

@pastel gale Plz Reply You are my last hope i contacted everywhere,

[pastel gale]

it should be there already, restart your game and if not, contact customer care

[young kernel]

@pastel gale I have 7 times nothing

[pastel gale]

are you on the same account as back then?

[pastel gale]

they will reply tomorrow

[urban plinth]

Yes i have Everything Except Revuelto, 2 starred Apollo N (decresed to 1 star) and missing 500 tokens. I dont feel so bad for Apollo and 500 tokens But My Revuelto i cant even get the key from anywhere 😭😭🙏🙏

[fossil edge]

hi im still not have my tokens that i wasted with the issue

[urban plinth]

@pastel gale You there?

[young kernel]

If thay do things right the first time this would not happen

[young kernel]

@fossil edge did you get that compensation for the rely

[fossil edge]

not yet

[young kernel]

Ye same

[young kernel]

@pastel gale Will thay no i spend 1k tokens on the the relay that we're not right

And still no compensation

[wild storm]

Conversation ID: #2399572

[brazen tree]

what do the devs have against slr and zr1...

[tight stratus]

I'm waiting for my 500 tokens or 25k ds credits from the relay pack i bought with the bug

Need to solve this in order to keep my ds progress

Conversation ID: 2446919. Thanks

[novel trellis]

Legendry car hunt missing

[stray musk]

Need help with Syndicate relay. @pastel gale
I spent 6k tokens on relay pack but nothing was delivered. Customer care said yesterday that issue will be resolved but I am still empty handed.

[brazen tree]

it's confirmed so yall don't need to ask about this btw

[young kernel]

@pastel gale Still no compensation for reply bug I contacted customer care but nothing

[empty yoke]

How do I get in contact with the support team?

[fossil edge]

I'm still waiting too, I spent 1k of fixhas and they still haven't returned them to me. I also did not receive that compensation they said.

It seems to me an improvisation on the part of GL to come out with these pacls without first having tested them internally. On top of that they do not return it immediately.

I waited until today to see if they showed up and there was no news

[tight stratus]

Still waiting for the relay bug compensation

[young kernel]

@tight stratus customer care told me that thay no about people that never got it thay warking on a fix to send it out

[tight stratus]

They told me something like that too. But some guys got it right away yesterday. That's making me unsure if they can check our activity to confirm we spent and lost

[young kernel]

Thay sed there's a falt

[tight stratus]

Just got it. Thanks!

[woven mauve]

it says 100%, that means now i get 80500 blue tokens? if not, that's a lie

@pastel gale

[pastel gale]

no, the article explains it quite clearly.

I will link it to you

https://asphaltlegends.com/news/season-tokens

read this carefully, please.

[woven mauve]

I read it but why gl not write double conversion its easier to understand for all players

From 3% to 6% its double but 2k max is not good its useless to buy the lp you can not more grab then 2k tokens the other thing is i not need any from shop actual i can not use this season tokens

I have only the epic from regera and much bps in shop the only 1 what i can need are the 5bps for the koenigsegg the other cars i have golden for years why is that new? Its an bad idea and useless

[fluid rover]

GL, pls fix this glitch
I have had I multiple times and it's very annoying
And Absolutely not worth my 2 hazard levels

[woven mauve]

Its better to make this % open my idea is if you are an active player you can easy reach this 2k limit but its to low for players who play every event for same rewards then other who have an lp and play 2-3 races i have calculate my points without the 2k max i have normally 4830 blue tokens after the season please make it fair for players

[sleek kelp]

You need around 66k seasonal tokens to get the 2,000 tokens, ~33k if you have the LP

[woven mauve]

Delete the token conversion limit please and give active players an realistic chance why we need to buy lp or play for many hours in a day

@sleek kelp yeah but there is an limit to 2k blue tokens at the end of season

[sleek kelp]

That would be very broken lmao, it literally kills the point of having seasonal tokens to spend

[woven mauve]

Yes but its same useless to have tokens for only your golden cars you play many hours for nothing and get with and without lp the same at the and of season

Or you can set the conversion to 3% without limit its an realistic reward who all players have what from

[fossil edge]

I already received the return of the tokens and the compensation. thank you so much,

[young kernel]

Me to

[woven mauve]

Most of highend garage players or whales have this problem we get new currency and cannot use the cars we have all fully golden for years its totally useless to play for this

Can you speak with the devs codin?

The idea with new currency are not bad but it needs an hughe change

[young kernel]

At the same time we don't get nothing to spend them on

[woven mauve]

we players also need an argument why we have to buy the lp for something like that and why we should play for a currency that we currently have no use for

@young kernel exactly

and it doesn't matter if you have the lp or not it makes it all superfluous

[versed arch]

You didn't need to Buy LP, if you already have all Cars gold for this season, as you could see from LP Missions.

[clear wind]

Hi what happened? , Guys ads not working

[urban plinth]

@pastel gale Can i get a Reply about my Problem, or i can just say GL's Customer Care is F**ked up 🤬🤬

Gameloft Your Customer care 🤬🤬🤬🤬🤬

[pliant cedar]

Are you game sure? 😆

[little crypt]

How much time does it takes to get a reply from there side btw ? @pastel gale It's going to be more than a week now

[hoary galleon]

Hello, I think there is a problem with, at least, the drop pool of the 10 draws of the SE Jag. I sadly don't have screenshots, but out of 30 draws (3x 10) I only got 4 bps, 3 of those were the garanteed ones, which is nearly impossible to happen given that the odds of getting one in each draw is 20%. Should I make a ticket for this? If there is something else I can do or help with, please do @ me

[hoary galleon]

@pastel gale I am extremely sorry for the ping, but I also started a ticket by the cc using the ingame chat, which number is 2449089. I just want to be sure that hopefully it was just some really bad luck and it's not happening with more people, as I just want to unlock the mclaren 600 and getting the Jag to 3 stars is mandatory for that

[full palm]

Can't turn down the volume during an ad...

[regal tartan]

@hoary galleon I have the same problem ..... I used 180.000 DS coins to upgrade the Noble .... what I received : 6 times 1 BP 😡

[sleek kelp]

That’s how it works 🤷‍♀️

[amber adder]

How can I merge Facebook and Google Play so that I can login in iOS?

[sleek kelp]

You can’t, cross save is not possible

[amber adder]

So, how can i login with my Google Play after switching to iOS?

[sleek kelp]

You can’t merge your accounts to login between platforms. If you still want to play on iOS, you can transfer your account contacting Customer Care, but keep in mind that you can do it once and after you do it, you’ll have to start from zero on Android since CC will move your progress to iOS. Switching between platforms using accounts is not possible. As I said before, Cross save doesn’t exists.

[amber adder]

😆 Nice, what if anyone have two different platform and uses both and want to play asphalt 9, they have to contact care 👍💩

It’s better to uninstall the game and play another.

[plucky hollow]

just have two saves.......i have my main one on android and my "alt" on Steam ez.

[young kernel]

@amber adder take that poo thing off its band

[marble cedar]

ishikawa_baonguyen has been warned

Reason: Bad word usage

[hollow token]

This game is f u c k i n g s u c k with bunch of bug

[young kernel]

@hollow token grow up kid good don't play it then

[gloomy laurel]

At first glance I agree with you Jason but someone who has spent 3 months or 6 months or 1 year or 2 years of his life on this game hoping that the problems and bugs of the game will be solved with every update But it is not resolved it is not easy for him not to play this game.
he is addicted to the game and on the other hand the bugs in the game bother him!
I worked hard for my game account for 2.5 years I haven't had access to my game account on Facebook for less than a month and the only thing they told me is that unfortunately we can't do anything
This is despite the fact that the problem that happened to my account has been fixed many times for other players!

[young kernel]

@gloomy laurel I played from start of game in playstore and yes there are bugs on game so ye he's mad but no need to say bad wards

[gloomy laurel]

Yes I do not agree with the way this friend of ours speaks. If I consider the bugs of the game to be 5% this game is 95% fun for me, just because these days I was upset that I could not log into my account and I wanted to chat a little.

[abstract elbow]

@pastel gale Still not received compensation for DS coins relay pack issue

I see many of the players already received

[lyric hedge]

Hi, I just wanted to let you know that I haven't received any compensation yet.

[sinful tulip]

I also did not recieve any compensation

[elfin bison]

I didn't receive any compensation either.

[warm crest]

I tried no luck

[errant sonnet]

Where I should ask my questions about a9

[split ermine]

hello everyone

how can i log in to my account by windows version ? i've already have an acount on android but i want to use it by windows

[spiral aspen]

How: contact the Customer care. Side effects: you can only play on one platform. This means after you transfer to windows, your profile on android will be deleted

[raw pecan]

I forgot my email ID and password can I change it

??????

[sleek kelp]

Try with Customer Care

[mental light]

When loading the archive, my account will have unlimited 'connections', just like login is restricted, so is Google; This is not a network issue with the device, as switching to another account can read the archive normally.

Customer service seems to only automatically reply to me and cannot solve my problem😭

[teal orchid]

Any update on the visual glitch of fuels? Very misleading information.

[wet anvil]

Game is not launching while using mobile data with better/stable connection

Them it froze a second ago after show the warning

[north jacinth]

@pastel gale in my device, when I sometimes pull up the shortcut centre or the control pannel, it goes blank

[cinder pond]

the last quest is not fully shown, sometimes you can’t even see what is written there

[versed arch]

You're Playing A9, You're supposed to Complete Quests Blindly.

[cinder pond]

if there is a perfect nitro that I may not notice

[versed arch]

Usually there's not more than 3 Conditions in DS Quests.

[versed arch]

Do this 🤣🤣

[cinder pond]

I didn't know about this, thanks

[marble cedar]

ipipipourax37 has been warned

Reason: Posted an invite

[eternal bane]

your game is a bit laggy?

[slate mantle]

I did install the game from galaxy store but I didn't get the gift

[spark dagger]

Some police cars took me off the track and I was left in an infinite fall 😐

[errant sonnet]

I bought an import pack and it's gold and have a car on it How do I use it?? Can someone help in this 😅😅

[sleek kelp]

Which car is? That’s called as an epic import pack, and it works like uncommon and rare with the difference that is exclusive for that car. You can only use them when you reach the max level for a stat of that car (sometimes appears earlier tho)

[errant sonnet]

🙏 thanks

[fossil edge]

Pure garbage, 120k syndicate coins for 11 bp

[sleek kelp]

Not platform-specific issue

[tepid summit]

How you got 120k S coins?

Purchased things with real money?

[sleek kelp]

Don’t go offtopic plz

[versed arch]

That's more than average.
Average drop rate to be expected is 2BP/Pack

[fossil edge]

Ahh if you answered a question that nobody asked you, thanks

[versed arch]

🦛

[eternal bane]

Car this is perfect

[pastel gale]

What is your issue?

[versed arch]

I watched 🦛
I thought, he needed some help.

[eternal bane]

Where do you see the problem?

[eternal bane]

I just wanted to show the car is perfect

[pastel gale]

don't do that in this channel

[gloomy laurel]

@pastel gale Hi, After 3+ weeks my problem is still not resolved, Who should solve the problem? I emailed the customer care but no one answered! I left a message here but no one answered!
Please put yourself in the place of us gamers, it is really sad that my 2.5 years of hard work for this game will be destroyed overnight
The problem I have now has happened to other players before and Gameloft's customer care has fixed it, but why doesn't it solve this problem for me? Please follow up,Tnx
Conversation ID: #2422015

[pastel gale]

Hi, I've escalated your issue and it should get fixed today

[mental light]

I also have the exact same problem, Conversation ID: # 2440876

The exact same question. The customer service only felt that it was a network issue and did not respond

[pastel gale]

checking

[inland geyser]

@pastel gale sorry to ping but my event pictures are not loading

in daily events the picture of the event is not loading.....

[pastel gale]

restart your game and try a different connection

[fossil notch]

He lost access to my account and moved back to Level 1 Garage
My account ID "a-1fc0gd3"
Name "EGY.Mohamed"
Level 16 garage and own 80 cars
I don't know why it came back to level 1, I was just trying to open another account on the game
Please, open this account on my device, and I have all the answers. I just don't want my effort to be wasted for nothing

[cinder plover]

@pastel gale
The Trion event didn't appear, after Egoista it is VLF V10 directly???

[keen marlin]

i cant play because of this it doesnt let me tap the thing

[cinder plover]

You are not able to tab on "+"?
It is a tutorial, so you need to complete it first.

Tap on top left highlighted car icon

[keen marlin]

i cant tap the +

[versed arch]

restart app, rotate phone (?)
It should be possible to tap that.

and why's there discord icon on screen?
maybe it's preventing somehow?🤷

[keen marlin]

no it can't be the discord it's just the picture in picture thingy

[neon oyster]

@pastel gale I didn't received any compensation 😕.

[cobalt lintel]

Hi guys I am facing a problem in game well it's a problem in my device sensitivity sometimes the sensitivity don't work and I can't move the car or sometimes the car turns backward of someone is facing same issue is me and knows the solution please let me know (platform : android)

[pastel gale]

Contact customer care

[pastel gale]

Trion will appear on Thursday

[noble helm]

When will it be fixed?

[vital radish]

Please bring the club section back to the usual place, this is really a bad bad bad idea

[gloomy meadow]

Hi guys I have problem in my acount, my name has changed and i can't change it back any solutions ??

[young kernel]

@pastel gale Sorry to bother you but are thay going to put more thing in store for these new coins

[pastel gale]

No ETA

[pastel gale]

Thanks for your feedback

[pastel gale]

Contact customer care

[pastel gale]

some new offers tomorrow

[young kernel]

Nice

[gloomy laurel]

I still can't login to my account, no one from customer care even answered me yet
Conversation ID: #2422015

[fresh otter]

I am not seeing the Rezvani weekly event. Is this a bug? Haven't had it for 2 weeks and I need 1 BP to unlock and do the Starway

[pastel gale]

Escalated

[queen cargo]

Sometimes this screen cannot be closed by tapping on "x"... The "back" button becomes the only hope in this case 🙄

[worldly osprey]

I can't record in game sound why everyone can do this but why not me

[queen cargo]

Probably has to do with the app you're using 🤔

[vital radish]

Hey guys I don't know why but it is taking 5or ten minutes straight to load in the game and it's like the regerra event is nowhere found and multiplayer doesn't work what happened?

[gloomy meadow]

They didn't answer for a week

[fossil edge]

Only 1 with 30k pack, This game is a scam

I want my syndicate tokens back that I spent because I got scammed

I submitted a complaint to customer service requesting a refund

The game clearly indicates that the probability is 20%, if they do not comply, they are cheating us with lies

[sleek kelp]

EVERY drop has a 20% chance, and the last one is guaranteed. Codin already clarified before (with a similar case) that is just bad luck. It doesn’t mean that you’re getting +2 bps every 10-packs.

[gleaming hazel]

Help help

I need to sync my steam account to my android account but how??

Isnaishajah

Ok, next idea, I won't wait

[versed arch]

contact Customer Care from both devices

[young kernel]

Ye I spent 60ksc for 2 blueprints what a scam

[cinder pond]

bruh

[errant sonnet]

Why am I competing with silver if I am just bronze

Multiplayer games are going wrong

[versed arch]

#🔥・hot-topics message

[sleek kelp]

League mixing exists

[languid star]

The problem is, when you're stuck with a D class car and your opponent has a C class car, it's not exactly fair

[versed arch]

It's totally Doable.
How do you think so many people get to higher league?

I'm a normal TD player and I can reach Gold League with Class D Cars like E-tense or Elise.
I'm not saying going till gold with Elise will be easy but doable.
Similarly going till Silver with these 2 Cars should be a piece of cake.

[languid star]

Yeah but it's not fair though, if you were up against decent drivers you would lose a lot which can be annoying for something out of your control

[sleek kelp]

It’s worse on plat/legend, why do you take bronze/silver so important lmao, you can reach gold in some races

[versed arch]

fr, now in last 2 days, you'll be facing 0 good players at silver/bronze league.
only below avg players, it would be piece of cake now to beat them.

[stoic girder]

MP2 error

[languid star]

I wasn't talking specifically about those leagues. I was talking about league mixing as a whole, look at the message I was replying to

I had to use an example to get my point across

[gloomy meadow]

Any help 😢

[rancid reef]

Internet error?

[sleek kelp]

Contact customer care. Your account’s age prob got reset or you already set your acc as underage

[nova ruin]

In my account only arrow keys of keyboard is working. Have any solution

[quaint horizon]

I thought I got into gold league

[gaunt cliff]

Can't attack nr 15

[gloomy meadow]

How i can fix it, and i have texted customer car for a month and no one respond

[versed arch]

It's a f issue from last club seasons as well.
Many ppl reported it to gl, idk what they're doing.
We lost 1 Clash by 100-200 points margin and our 1 good player has this issue at 2-3(?) Street in that lane.

@pastel gale

[gaunt cliff]

First time I had this on my second race so I lost almoste whole street@versed arch

[pastel gale]

escalating

[versed arch]

I don't have it now, this guy has.
But thanks.🤗

[blissful dome]

Can you tell me why i still havent got the 50k seasonal tokens gift yet?

I tapped on the popup but didnt get anything

[versed arch]

Did you contact cc?

If you didn't get, they have knowledge of your ID and can solve it in a few Hours at most.

[blissful dome]

Yes i did, thrice infact but no response from agents, just got bot messages saying ill be contacted

[blissful dome]

It has been days since

[versed arch]

I've never got the situation of 0 Reply.
Have always got reply under 24Hr.

[versed arch]

But if you still haven't got reply.

Write that conversation ID in #🆔・tickets-customer-care and tell that this issue is pending till x time

[blissful dome]

Thanks

[twin blaze]

Hi 👋

[gleaming quest]

I lost my mobile
How I can recover my game by my phone number and asphalt name

[vital radish]

Not even being able to see the proper amount of gas with LP benefits is just shameless

[versed arch]

• 1. If you had connected your game with Play games or Facebook. Either of these your game is safe.
• 2. you can recover your old mail with the help of your same old no. or even without that no. if you remember its Password correctly.
• 3. Just install A9 and Login.🎉🎉

[vital radish]

Hi, I would like to know if I can move my Windows account to Android.

[sleek kelp]

Contact Customer care for that. Take in mind that you can do this once

[vital radish]

Tried reinstalling a9, didnt work. I'm a huawei user. Send help

[vital radish]

Restart phone or off and on phone

[vital radish]

Didnt work

Did you try it?

[sleek kelp]

Can you try with a different internet connection to see if it works?

[dire axle]

Why was my account banned? This is unfair. I spend a lot of money for this game. And I haven't done anything wrong with this game. I want my account that I worked on for 5 years. This is unfair. And I sent many communications, but I did not find a response from you. Please return my account to me. This is unfair. I did not do anything wrong. Thank you

[quiet forge]

You Are Banned

[steep cairn]

Lol

[vital radish]

yep

i did that i believe

[white latch]

Is anyone facing it??

Please help am missing out events..
I changed my device from the time this issue is showing up

[novel trellis]

Platform: Android
Reason : Top Speed upgrade 8 stage but only 188 top speed is that too slow please help. My club mates have higher then me in top speed without upgrade it's not fair 😭

[sleek kelp]

Use the car with perfect nitro, you'll get extra top speed (only works with few cars with GT3 Evo included)

[novel trellis]

Thanks

[versed arch]

You have switched the units of measurement to miles/Hr instead of normal km/h.

@novel trellis
KM/H vs MPH

Change this setting to KM/H

[novel trellis]

I don't like KM/H i like only MPH

[versed arch]

Then why are you complaining unnecessarily by comparing with KM/H Speed?

It's the same amount just different unit.

[ruby arch]

This is a weird complaint for me.

[molten pilot]

Evony King Return , two advertising in one doesn't work for returning rewards or tickets please fix these bug

[vital radish]

Help

If there is no solution

Can someone tell me how i can switch my account to steam?

[mellow panther]

Ad issues with credits not being applied after one ends.

[sick trail]

RIP

[reef robin]

@sleek kelp @sleek kelp

[sleek kelp]

?

[cyan haven]

My 2nd attempt really just vanished

[raven jacinth]

Bruh😐

[novel kite]

Maybe someone know why i cant see daily events and multiplayer?

[gloomy glacier]

I queued for MP2 two times and just lost 2 gas fuels for the F12tdf and 40 points and I didnt even got to get in the race

[queen cargo]

@pastel gale Somehow I'm unable to register for the Revuelto Challenge... The registration page says that my email id is incorrect, although it's the same (and the only) email id I've used for all previous event registrations (which were successful) 🤔🙄

[broken prawn]

I have this issue too

[spiral aspen]

Try to clear cache and restart game. If it is still happening, Use VPN App such as 1.1.1.1

[minor comet]

My asphalt 9 isn't starting it's just stuck on the load screen and keeps on loading and my wifi is stable I can use everything else other than a9

[golden cosmos]

is the game updated to latest version? check in playstore

[woven mauve]

Free decal where?

[pastel gale]

40 min

will be in the SE

[young kernel]

@pastel gale Are thay going to put more things to spend these seasonal tokens on i got 95k and nothing to get

[marble cedar]

SpeedyGonzales#1334 has been warned

Reason: misusing channel

[pastel gale]

there will be one more offer soon I believe

[young kernel]

Ok

[woven mauve]

Its now confirmed 120 fps coming in future on android

[queen cargo]

@pastel gale Any news about this? 🤔

[pastel gale]

You're likely already registered

[teal orchid]

Any update on the visual glitch of fuels? Really frustrating experience.

[strong schooner]

The free decal is this one

[mossy gate]

Aaaaaaaa

I'm got muted

On general 🤬

[jade knoll]

they don't care

[strong schooner]

I know right. They don't even care about people wanting to spend money. I brought the Remove AD Pack with caused the LaFerrari special offer that I also wanted to buy to immediately disappear but the support said they can do nothing about it.
Kind hard to comprehend being denied the opportunity to spend money just because you supposedly brought offers that aren't correlated in the wrong order.

[gloomy meadow]

I lost my acount i lost 3 years in this game what's this asphalt
Im sad 😥

[strong schooner]

Define lost.

[strong schooner]

When top 20% is not good enough to win... AI cars are finishing it in ~1:36:5

[golden cosmos]

a small observation @pastel gale

the big pack should read NSX GT3 EVO, not NSX 2017 which is a different car.

[young kernel]

@pastel gale What is the point of giving us more seasonal tokens I got 100k but nothing to get

[robust cedar]

why cant we connect android with steam or with other?

[young kernel]

@robust cedar because thay not done it with them yet

[robust cedar]

oh ok thanks

[young kernel]

Just xbox and windows i think

[robust cedar]

yep

[wary coyote]

Yo I'm back

Me: trying to get banned on every server

[strong schooner]

They said they would release crossplay this year but so far no news about it.

[robust cedar]

K Thanks for the info

[marble cedar]

Ni99A#4304 has been warned

Reason: Posted an invite

[woven mauve]

Every code is not working by me

[golden cosmos]

Feedback to GL:
All events should be synchronized across, and should end at "season end". I dont understand the logic where some events end a day later the new season starts.

For ex: Look at below screenshot.

MP1 ends in 7D 14HRS.
MP2 ends in 1D 14HRS. Finals begin after this and ends in 8D 14HRS.
LP ends in 7D 14HRS.

Some of us grind MP2 to 30k, so fuel is very important for us. Essentially 6 days of grinding for MP2, and 1 day of playing with limited fuel. This will force us to reconsider whether grinding is really an option.
@pastel gale

[brave sage]

P2w no offense

[golden cosmos]

Is that to me? 😅 I buy LP here and there if its worth it.

[golden cosmos]

You can pull 1.34 with Mazda in TD mode.

[queen cargo]

@pastel gale Bug in Drive Syndicate, The Final Challenge, Stage 2... The "challenge" takes longer than the actual race 🙄

I believe the actual condition would be 8000 ms (= 8 seconds), while the coder accidentally put 80000 ms 🤔

[pastel gale]

checking

[queen cargo]

I believe the track is "Backburner" in Cairo (the same one in Crescent Moon event)

[torpid ether]

@pastel gale I'm facing network issue
My internet connection is high speed

This problem happened from today morning

[pastel gale]

Sorry to hear, nothing I can do about that.

It could be your ISP having issues, or your device itself.

[modern fox]

Can i transfer data from android to ios?

[pastel gale]

Yes, one-time transfer if you contact customer care from both devices and request a transfer

[narrow holly]

Can I transfer my data from windows to Android

[versed arch]

Same

[narrow holly]

How can I

[pastel gale]

https://support.gameloft.com/contactus?igagame=A9WN&verify=yes

request transfers there

please read #📌・rules and #❓・faq for such questions

[delicate birch]

WHAT THE !?
My game keeps crashing

every 2 races
it goes to very low FPS then quits

i have default graphics not high

and "Device can't connect to Android Market"
what is that ? NOW I CAN'T DO IAP

[queen cargo]

Any news?

[pastel gale]

it was fixed

[pastel gale]

restart your device

[delicate birch]

nothing changed

[pastel gale]

what is your FW and device?

[young kernel]

@pastel gale Whats the point of 100k season tokens if you put nothing on to buy and season ends in 7 days???

[pastel gale]

Please stop pinging me about this, I don't have anything extra to share on this topic

[young kernel]

Ok what ever

Tell them to take them off because thay no good

[delicate birch]

what is FW ?

[pastel gale]

firmware

[delicate birch]

uuh, what is a FW again ?
system version ?
i have a Redmi 9A Sport, Android 11 or 12, MIUI 12.5.9.0 Stable

i forgot what Firmware is

@delicate birch

[queen cargo]

I guess there won't be any form of compensation for the "gained" hazard levels (equivalent of lost fuel) and time 🙄

[pastel gale]

this is enough

it was shared with the team

[pastel gale]

I'm afraid not.

[queen cargo]

Probably the "Build version" or equivalent if exact version is to be noted 🤔

[delicate birch]

what '

[queen cargo]

Guess I gotta grind for the Syndicate coins

[delicate birch]

build version ? ok lemme check that

[marble cedar]

SpeedyGonzales#1334 has been warned

Reason: off topic

[terse temple]

@pastel gale Was it scheduled that we will not get support usage through Season Tokens for Bentley Mulliner Bacalar Car Hunts? (Like 3+3 or 6+6 BPS)?

[wicked gulch]

Excuse me i am having connection issues, unable to launch my game

[spiral aspen]

me too, it happened from 2 days ago until now ...

[spice spear]

Cant see bacalar car hunt only me or bug?

[supple lion]

Hi, I didn't receive my rewards for MP2 Top 500. Game showed I finished in said range but when I tapped claim they only showed 200,000 credits or something when I should have received more credits + body kit pack. My rating was exactly 1900 (Master League).

Player ID is a-2d1771.

Please assist, thanks.

P.S. might've been connection issues? since I also faced a glitch in that same time frame - grand prix showed I was the only one that participated in the round when it obviously wasn't the case (the round ended and the next one had already started), even displayed wrong points tally on standings

[young kernel]

Take the season coins off we can not get nothing i got 100k

[errant sonnet]

Hay guys 😀
I am planning an event (the Lambo one)
So should I upgrade the car or not and if I do that. Is it to be upgraded when I get that car

[versed arch]

Where is Android related issues?

ask same in #📅・events or #🏎・general

[errant sonnet]

Bro there is no where to ask my questions about the game
There For I am asking my questions here

[golden cosmos]

Have to skip grinding this one completely, since its 6D Instead of 7D. Hopefully all these are resolved by next season.

[high falcon]

Anyone lost all their events?

[cobalt lintel]

Guys I'm facing issues with in my game idk if its a bug or something the tilt to steer sometimes not work the car turn in the opposite direction or can't be tilt I have to rotate the screen to fix it or sometimes that doesn't work too until you exit that particular race if someone is encountering or encountered this bug and knows the solution pls tell

[marble cedar]

relium_1 has been warned

Reason: Posted an invite

[delicate birch]

what the world is Android Market ?

[round oyster]

Salut les gars si il y a des français ici je donne un code amazone prime qui peet d’avoir 100 000 crédit et 150 jeton venez mp

(Je joue au jeux que sur switch et je ne peut pas mettre le code sur switch c’est pour sa que je vous le donne)

[young kernel]

@round oyster English please

[noble trout]

Idk why GL cant fix this problem

[storm iron]

I'm facing heavy loading time in android,
Although my internet connection is pretty good and surfs heavy sites easily... @pastel gale

[short wedge]

Same for me i couldnt login into the game even after trying multiple times
I had uninstall the game and then install it to be able to play
Please give a clarification on this @pastel gale

[neon oyster]

@pastel gale I lost my 25000 syndicate coins right after I unlocked the McLaren. Is there is a bug ?

[versed arch]

@pastel gale
Why does #📰・game-news message says that Unlock Nio EP 9 in the new In-game event whereas there's not even 1 BP in the mentioned event?

[delicate birch]

my game keeps dropping to 0 fps then quitd

but i'm connected to internet :/

[tawdry sleet]

Hey help me , where is my 1 attempt ?

[jaunty herald]

game is stuck in loading screen Android 14 beta 5.1 and this issue is happening since beta 1...device pixel 6a

[lethal cloud]

I have same device and version. Try clearing the cache. Have to do it everytime I launch the game. Hold on the app icon, click on app info then click on storage then clear cache. No save data is lost.

[jaunty herald]

yeah that's the temporary solution but we need to report it so they can fix it...

[strong schooner]

@pastel gale Any news on the progress of Crossplay? It was promised for this year with is already nearing its end.

[jaunty coyote]

I need a help. So I started playing the game again like 3 weeks ago and whenever I choose the mp I just come out again like I don't get Matchmade with anyone, any reason for this cause to occur?

[heady crown]

Same here

[worn tendon]

did all the event end or sum cause if i remeber correctly there were like 3 events

[quaint horizon]

help guys i can't claim my grand prix rewards!!1!11

[jaunty herald]

hope they will fix it before stable release...

[marble cedar]

actmasphaltianerdelta has been warned

Reason: Posted an invite

[woven mauve]

Next code is not working @pastel gale Can you ask gl whats wrong with my acc please

Every code who comes out i test no one is working i get always same problem

[delicate birch]

what the-

[spiral aspen]

Clear the cache and relaunch

[worn tendon]

it worked now thanks

[delicate birch]

not available on Facebook Android ? i got that after trying to access it from the official website

and on Asphalt 9 App, IT CRASHES MIDRACE

[carmine vault]

I used Galaxy Note9 and switched to A54, but it does not support 60fps.
As far as I know, the A54 is better for gaming than the Note9
If this is an error, please fix it, or if it is not supported, please support it.

I used google translator.
Thank you for your understanding

[steady wolf]

I can't play multiplayer or events
My ID: a-15gg17

[woven mauve]

@carmine vault the cpu from a54 is minimum 2 years newer thats why the phone is better and another thing the note 9 has an exynos cpu thats an big problem for samsung since the first devices with this launch the galaxy s6 this cpus are not good for playing in all games

[spiral aspen]

Clear cache and relaunch

[steady wolf]

I did and don't work

[sleek kelp]

Can you try with another internet connection?

[slow flume]

Ok

Oko

[gentle parcel]

Hi I haven’t play this game for one week and yesterday I went back online and woke up with this:

I think my friend made a bad joke

I was so excited to play this game from my new phone but got banned without using cheats 😦

[balmy ingot]

?

Anybody else having an issue with this advertizer not giving the rewards

[novel trellis]

What is this Vanda mission in there it's not good. every stage was proved free task but there is only one of the task Vanda please remove the car required in this only please.

[woven mauve]

What for dumb conversation why my problem get not fixed i have it now 6 months or longer i hate it to say but if gl not change any in game and not fix any bugs i leave the game im done with you gl

[gloomy kite]

GL if you are reading this (which I actually doubt) rerun the decals for Chiron and LaFerarri Aperta. And make Еpic-prix on recent cars (example: NSX GT3 EVO) for decals and epic parts

[gloomy kite]

I support this opinion, and many people have this problem

[pastel gale]

create a customer care ticket

[gentle parcel]

How?

[lusty saddle]

Hello

I have to import my PC progress which is stores on my Xbox Account to my Google Account so that I can play on Android Device. Please help me to do so.

[umbral owl]

60 second track needs 6 perfect runs!?
5 might be OK but 6 is unnecessary and miscalculated task

[pastel gale]

click on the customer care button on screen

[gentle parcel]

i don t remember my game id

[torpid ether]

It's possible just run the car don't drift & no use Nitro and only use shockwave.

[umbral owl]

Bro I didn't say it's impossible
I say it's illogical
Better give tasks which can be done during normal run with extra tricks. But not slowing down car especially with these hostile bots which are ruining attempts

[lone osprey]

🎮

[torpid ether]

🤣

[woven mauve]

Not cry spend tokens to make task done

[sleek kelp]

50 tokens to get 20k credits, big brain

[supple tide]

@pastel gale can you correct the order

[pastel gale]

Yes

[gritty aurora]

@pastel gale

Rock bug by the ramp?

[pastel gale]

Not an issue

[delicate birch]

dude, all that is unnecessary, to have 100% chance of perfect run, just drive calmly, yes u can use some nitro but not in the whole track, and avoid hitting walls (how the world walls don't stop drifting?)

[pastel gale]

is this still in game?

[pastel gale]

contact customer care

[pastel gale]

how is this an android issue?

[pastel gale]

that redeem code is not valid anyhow.

you have a player ID issue, please talk to customer care

I can't assist

[woven mauve]

I have already talk to customer care but i have this problem since the player id change in an older update he ignore my problems

[pastel gale]

Like I said, I can't assist further unfortunately

[woven mauve]

Hmm

Thanks

[pastel gale]

You won't get instant replies. One and a half hours is not a long time. Please be patient

[hoary bay]

Hello guys. I see an exclamation mark on A class in game. I can't understand why. I have parts upgrades in other classes also but those are not showing. I wonder why it is showing that mark. Please help me with a solution. Thank you in advance

By the way I play on Android

[marsh mauve]

No Kịcked

[pastel gale]

any star ups or car unlocks pending?

[wary pecan]

You might have epic imports needed to apply. That happens with me when I have an epic import part

[hoary bay]

I checked every single car. Even the locked ones for any unlocks. But no star ups pending. If there are any star ups, will the game show a particular car that needs to be starred up?

[pastel gale]

I believe it should

[hoary bay]

Thanks guys. It is gone now. I had an epic part of aston Martin Vulcan. That's why it was showing that mark. Thanks for helping guys. ✌️

[novel trellis]

It's possible dude run with perfect nitro and single nitro don't spin the car you can easily complete the task

[lyric hedge]

I didn't get any reward, I remember that you promised to give us more syndicate coins but so far I haven't received anything

[sleek kelp]

?

[lyric hedge]

That's what they said, I don't know if someone received the reward but they didn't give me anything

[dusk cedar]

I Can't get event access whereas my connection is good please fix it

[pastel gale]

try a different connection

It happens when you have multiple open conversations

You will only be assisted in one thread

[gleaming lintel]

You told us we would have time after the season ended to spend out season tokens. That post is still up with no changes.

[pastel gale]

What is wrong with it, exactly?

[gleaming lintel]

You said “At the end of the season, you will have some time before the next season starts to spend the remaining seasonal tokens…”

The instant the season ended, they converted and I lost tokens

I acted based on your information saying I would have more time to spend them in order to get under the cap

[pastel gale]

If you still had something to spend them on, why wait?

What was the benefit

It should have been an hour or so of buffer time

I will check with the team

[versed arch]

You should had also checked time of expiry of Season token deals.
They were same as Season end time.

[versed arch]

not even 1 min extra time was there after season ended.
||but I don't mind personally.||

[pastel gale]

I understand, and I've asked the team.

[gleaming lintel]

I was busy trying to finish missions haha

[pastel gale]

How long does it take you to click purchase on a relay pack

genuine question

[gleaming lintel]

True but I thought I would have time. I finished the last mission less than 30 seconds before the season ended

[pastel gale]

I'm told the season ended one hour before the tokens expired.

[gleaming lintel]

That isn't true. The season ended 17 minutes ago and my tokens were converted 17 minutes ago.

DS7 and the Regera SE event ended 1 hour before that.

[pastel gale]

Will await further info from the game team.

[pastel gale]

You are correct, there was a mixup in the end hours. That said, in the future seasons, there should be an hour of buffer time in between when the season ends and when the offers end.

[gleaming lintel]

Is there anything that can be done this time? It wasn't a ton of extra tokens but it was around 20k

[pastel gale]

I'm afraid not

[gleaming lintel]

That's unfortunate

[pastel gale]

glad to hear it 🙂

[young kernel]

@pastel gale Why is there no discount on legend pass and I had the last pass

Just asking

[rigid widget]

@young kernel the same were...last season the same. Buy more then 2 years LP (bubble LP) and in that last 2 season dont have any discount.

[pastel gale]

#🍏・ios-issues message

[young kernel]

I not got that channel

@pastel gale Don't have that channel

[rigid widget]

@pastel gale Me Also dont have Access.

[pastel gale]

if you read the LP perks, it states that the discount in the tiers is for the BUNDLE pass

You may receive a 50% discount on the base LP, but that is separate and you cannot control when you receive it.

[young kernel]

Ok

[delicate birch]

how to unlock :
yesn't it is not a multiplayer race i did a lot and unlocked some but this one says a multiplayer event

[silent cove]

Is there a bug in LP showcase regarding ranking? Position 235 and top 100%? I dont believe it.

[pastel gale]

Very few people played, it will take time to adjust the percentages

Check back in some hours

[silent cove]

still top 100%, pos 245

[versed arch]

@pastel gale
The Tier 1 Rep bonus should actually be +30% to make overall +70% later on.
It's giving +30% as well but why is it showing +20%?

[woven mauve]

I spend over 15k tokens for that now these packs are lower from price are you kidding me gl? 😡

You scam me with this give me my tokens bacl

[young kernel]

@woven mauve I think a warn incoming

[woven mauve]

I don't care I want my stamps back it's fraud what's going on here I mean yes I can still deal with the lies I don't take it seriously anymore but that's shameless

If gl give me not my tokens back i leave the game without saying anymore thats to much

[young kernel]

@woven mauve its what you sed on tex above change that bad ward

[woven mauve]

Show what i mean its an hard scam from gl i not tolerate this moneymaking and ignore

[woven mauve]

How is that legal? Why gl ignore my msg to that?

[wary pecan]

Gameloft likes to ignore issues like this

[woven mauve]

Yeah its time to delete the game

[sleek kelp]

They are going to answer as soon as they are able from the CC chat. There’s no priority about the complaints they receive. They literally told you that the devs need time to perform additional checks, and you answer them in a bad way 🗿

[silent cove]

bro, calm down, its out of office time

[woven mauve]

I have a question, are you really that blind and are you still putting your hard-earned money into an incompetent and unreliable company?

[sleek kelp]

Who says they do lmao

[woven mauve]

Gl love only your money thats why he brings every car or event with p2w gl knows exactly how stupid the players are and still pay for garbage and I have to watch how you all fall for it

[woven mauve]

Yeah i know its not my day but i need an compensation for that thats not fair to give these packs to all other players with lower price

[quick quail]

So u telling me, i get this reward after getting 107 position... nice, look at the top right. you will know how grateful i am for that 50k creds

[sleek kelp]

It’ll be adjusted

[sterile sinew]

Hey, I've received this error like 25 times today....any idea what it is causing it?

[cyan haven]

It says connecting for some time

[young kernel]

Same for me all the time

[woven mauve]

I got same

[tribal oyster]

What can I do to connect to the phone network? With Wifi it works, I have no problems.

[fading wraith]

Have they refunded?

[brazen tree]

Over 3000 tokens gone to waste. The drop rate I had was ZERO

I demand you give me at least 3 bacalar blueprints

[sleek kelp]

Tell me you spent on x10 packs or I’ll cry

[brazen tree]

I did, the 42 packs without garunteed blueprints gave me nothing

I may have to buy another offer again...

ahAHAhAhaHAha

[white steeple]

yeah same question

[wary pecan]

They probably won't refund unless the whole community complains. They probably won't refund unless you go to customer service and they still might not

[white steeple]

ohkieee🥲

[regal tartan]

@woven mauve same problem ....I bought 10 packs (8000 coins) and now they selling it for 7500 coins ....so I lost 500 coins ... 😡

[pastel gale]

Anyone that purchased packs with the 80/800 token price point, please contact customer care and they WILL compensate you the difference.

[woven mauve]

I have contacted the cc but they give me not my tokens back

15000 tokens for nothing spend thanks gl 😤

Its an pure scam for all players who spend all tokens for that

[livid sonnet]

What happened to Inferno Cars? I have 79/85 Of Settimo Cerchio, does the car come back or we get a compensation?

Mazzanti Millecavalli BP also gone

[woven mauve]

they did it on purpose and didn't even admit it was a problem

[young kernel]

I still got mine both unlocked

[woven mauve]

55/85 from normal inferno

I spend for more then 21 packs @regal tartan

I lost little more then 1050 tokens

[regal tartan]

@woven mauve but they refunded the difference now .....I received my coins which I paid too much

[woven mauve]

Yes, unfortunately I don't, they just give me excuses about how the pack works

just a compensation for this problem do i get a little something now or what?

[trail mulch]

Bro I missed out on a whole month of events because of an account issue and I got compensated 300 tokens what do you expect and it took over 100 messages for customer care to return the rewards from the legend pass (it took well over 2 months for everything to be resolved)

[woven mauve]

Wow thats not good

[versed arch]

@pastel gale
Why am I still at top 100%?
Even though 1 run ago my position was 50k+ and I was in 100%.
So, that means 5-6k would clearly not be in top 100% as well.

[pastel gale]

the event just started, few people played. last event you were at 50k+ and top 100% because hundreds of thousands played it too

now, they didn't play yet. just wait.

[versed arch]

I'm talking about this LP showcase and one race ago only.
Also, my one friend is 233 position and still in 100%.
There is clearly something wrong with LP showcase event.

[pastel gale]

it will take some time

check back tomorrow

[woven mauve]

What the really an friend in my club lost an complete car and they give him only 200tokens back and say sorry what is this for bad customer care

that's not nice and a gross insult to the people who have problems and are obviously caused by the developers but it's being ignored again and the blame dismissed it's a shame that a company isn't even ashamed of it and the little game pushes further to the top

[sudden swift]

Help unable to claim milestone rewards and can't gain reputation still showing 0

[versed arch]

Now what is this then?
260 position and still top 100%.
Still think, there's nothing wrong with the LP showcase event?🤔

If this issue is already being addressed by Team, just tell, it'll be Fixed soon or is being addressed.
You're just saying check back tomorrow instead of Acknowledging that it's a Bug and forward this issue to Development Team.

[silent cove]

there is obviously something wrong, cant be position 5700 and also position 260 top 100%, doesnt make sense

[sharp aspen]

I can't change my username for some reason, this has been a problem for years now

[woven mauve]

@versed arch i get this problem many times in riot i make in my first phone top5% then i go in the phone from my wife and its changed always to top25% or lower

[plush shard]

514 position and 100% 💀 pls fix this, I just did 1:07.762 as a new record and still top 100%

[pastel gale]

we'll check

[silent cove]

also check Bacalar riot in between if possible, something suspicious here as well

[pastel gale]

in what way suspicious

[silent cove]

position 28 and top 50%, I dont think only 100 players did a run so far

[north quail]

Why its always showing always 100% even inproving time😭😭

[silent cove]

@pastel gale fixed both, showcase and riot, top 1% now

[indigo dagger]

Is anybody facing this same issue?

[indigo dagger]

I have the same problem, is your working now?

[indigo dagger]

@pastel gale

[sudden swift]

Nope still same as before don't kno why happening

[sudden swift]

@pastel gale

[sage hornet]

When will asphalt 9 add so i can change to high Graphics and medium graphics with 120fps at same time. Planjust give one deivce that. Also something why is graphics high Graphics worse than iOS graphics

[wary pecan]

It's a game problem not just android. Windows seems to be having same problem. They'll probably fix the issue soon

[pastel gale]

Player id? Also @indigo dagger

[sudden swift]

Should I private msg u?

[pastel gale]

No

Just here is fine

I can delete it after if you want

[indigo dagger]

a-e596f9g

[pastel gale]

thanks. @sudden swift @indigo dagger can you play some races today and let me know if you get any rep?

[sudden swift]

Just played one race still got no rep

Season rep still showing 0

[woven mauve]

My compensation ist still missing

I get an problem and gl lie every day thanks for ignore me and my problem gl 👏👏👏👏

[woven mauve]

Wait for now or what? 🤔

[pastel gale]

we should have it ready early next week

[woven mauve]

Okay thanks

[indigo dagger]

Still the same

[north quail]

How to acces club😭

[versed arch]

@pastel gale
LP showcase says +10% extra credits per race but it's not adding.

Before Playing a race.

Add this 3800 + 6000 credits = 1,226,022

After that race.
No extra credits added.||(Showing this in case you say it's just a visual bug or anything.)||

[crisp cove]

Hello, someone know how to force synchro ? Since this afternoon, no more access to Season évent, daily events, multi ... 😭

Of course I clear cache...clear storage...and still the same.

[fading wraith]

Can someone explain what just happened here... I contacted gl support, hopefully they will refund

[sleek kelp]

Yep, this happened earlier and people affected got their tokens back after contacting CC (Why are you here tho lol, this is for android issues)

[fading wraith]

Because I'm an Android user?

[versed arch]

You'll get your tokens back.
but only 1 time.
After that turn on a setting from in-game.
which asks for permission Yes/No before any tokens spend.

[fading wraith]

Will do so, thank you

[sleek kelp]

You just reported something from Switch platform

[sleek kelp]

We’ll probably get that feature for switch the next year 😭

[brazen tree]

This took me 58 packs to get once, did you forget to put the 0 in the 10% for drop rate?

I would like 3 blueprints to compensate for this drop rate