#h2-tech-support

1 messages · Page 2 of 1

velvet palm
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That's the one that gives you health with the omega attack right

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Just to be sure, you did kill the enemy with it right

empty valley
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From what I read it just said "When you kill an enemy with attack, you restore 5 health"

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I had the scorch upgrade on my attack though, so I'm wondering if the scorch damage was killing them instead of the "attack" and that's why it wasn't triggering.

woeful shoal
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it should say (omega symbol)Attack

velvet palm
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that would do it, but also just checked, it is with omega attack it seems

abstract nacelle
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Hey quick question for the hds2 beta so they will send me a steam code through Email ?

slender swift
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sorry thought you meant the technical test lol

cold fog
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technical test is over, they are shutting it down tomorrow

hollow lynx
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it's not over yet teehee
They're just not really gonna add more people to technical test now they've announced they're winding it down april 29 (US time)

round bear
hazy shuttle
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(I have had invitation for over a week now, i still can't play it)

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and it's about to end tomorrow

eager yarrow
round bear
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Maybe you did something else? I extracted d3d12.dll file from 03_release_binaries_release.zip to Steam\steamapps\common\Hades II Technical Test\Ship
https://imgur.com/a/OPIMUAM https://github.com/tuffee88/d3d12ProxyEdrDx11_0/releases https://imgur.com/a/sPftuQK https://imgur.com/a/0iWIvzT My GPU doesn't support feature level 12 https://imgur.com/a/jZSqtLE

GitHub

Totally naive app using proxy/dll forwarding to try and get Elden Ring running on DX12 hardware with Feature level 11_0 (f.e. Nvidia Kepler GPUs) - tuffee88/d3d12ProxyEdrDx11_0

cold fog
graceful knoll
graceful knoll
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you said "its over" which its not.

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it is shutting down tomorrow, but itsn ot over "yet"

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"is ending" is correct "is over" is not

cold fog
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they are not taking people in anymore so there's no point waiting for invites = its over

graceful knoll
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everything listed is a workaround for if you meet reqs but have issues getting it to launch

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if for whatever reason its not detecting your card etc

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From a google search it seems like your card only supports up to dx11.2 and hades 2 requires dx12 so no amount of copy pasting files would work but i could be wrong

nova herald
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are there some requirements needed for the "Request Access" button to show up on steam? can't see it for some reason

nova herald
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sadge, ty anyways

hazy shuttle
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😔 I got the invitation but couldn't play it cuz my GPU old asf

nova herald
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i just now figured out there's techincal testing of the game

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i'll wait for early access prob

hazy shuttle
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i'll just go back to playing Hades

graceful knoll
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probably within the next month

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optimisitically its literally tuesday

nova herald
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shorter than silksong, thats for sure, im willing to wait

graceful knoll
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just like how they opened the tech test signups > launched the test the next day

queen onyx
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So

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I got the game and i tried to boot it

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And it's just a black screen

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And the "access the steam community" pop up is bugged out

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How can i fix this?

sonic cosmos
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It works😭

graceful knoll
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generally speaking games release tuesday/thursday so those are my guesses

ionic bluff
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cant go out anymore, it's sealed. is this because technical test is coming to a close or because ive simply played too much?

velvet palm
ionic bluff
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aw crepes

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when it first told me that i beat ||hecate|| 1 out of 5 times i just assumed it was because id run 5 times and beat her the 5th

bold lake
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You can start a new save and play the technical test that way

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There are four save slots, so you can do more testing!

normal storm
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Hi, i'm a french player, no problem during the test but even if my game is in french, if i give nectar to Hestia, her text is in english

eager yarrow
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you can press F10 in-game to report it

normal storm
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Thanks !

rotund fox
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hello! I couldnt find it anywhere, but how can I apply to join the tech test as a content creator?

rotund fox
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really? 😦

graceful knoll
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yes. tech test shuts down in 4~ hours

pine thunder
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oh

graceful knoll
rotund fox
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ouch

graceful knoll
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no more keys/random invites go out as of friday though

pine thunder
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glad I tried it already:]

graceful knoll
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though maybe if you qualify you can still get a content creator key?

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idk how that site works

rotund fox
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yeah I applied to it, I guess I wasnt big enough? haha well, a bit of a bummer but thank you

eager yarrow
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its completely random

wary rock
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Hi! I'm playing on Linux through Proton 9. I have an integrated Intel video card and an NVIDIA 3050 mobile. When I started the game, I had about 30-40 FPS, but when I switched from auto to NVIDIA, it increased to about 60 FPS. However, nvidia-smi did not show that it was being used. Overall, everything was great. Thank you for the test.

elder magnet
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Brothers i wanna try the hades 2

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Please let me in

cedar flicker
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The technical test has ended, so early access will be starting up soon

elder magnet
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okay can I get an ETA

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I really wanna play this game brother

cedar flicker
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No, because the devs haven't given one

elder magnet
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like you dont get it i have an entire collection of roguelikes and hades made me like this genre so much

cedar flicker
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I understand, trust me, haha. I'm waiting with you. We just gotta be patient a bit longer

elder magnet
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I really wanna know if there is gonna be a collectors edition

uneven gazelle
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Probably not

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At most we’d get maybe some toys or merch on the store

pure frost
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has the techincal test already shut down for people that have it?

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or is it still up atm?

tacit wyvern
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I still have it

small ice
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I also still have it

hasty knoll
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I still have mine as well

undone heron
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probably wont delete it until like 2-3 hours from now

graceful knoll
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were starting to get green online devs

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Wokege

sharp bluff
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Soon

hasty knoll
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Wokege oh fk

undone heron
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they usually do announcements at 2-3 EST

sharp bluff
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let them drink their coffee first they cooked for us

tacit wyvern
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kinda debating if I wanna open the game again or not

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feel like I experienced what I wanted to but idk how long we'll be without Mel

hasty knoll
tacit wyvern
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true!

summer jolt
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I didn't know it was ending today! I'm glad I wrapped up my 5th clear last night ^_^;;

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My wife wants to give it a spin too so I'll see what happens when I leave it running.

tender herald
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Hey! Where should I send the completed bug report?

graceful knoll
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f10 ingame

quasi nebula
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How to join the testing? It says you have to right click on the store page or something but I cant find it.

atomic wave
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test is over

quasi nebula
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ah damn. i literally found out about it yesterday :P

open iris
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Just waiting..for EA..

half vapor
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No news yet?

open iris
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maybe tomorrow

simple dagger
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i'm expecting end of the week, maybe?

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or end kf next week

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doubt they'd release it during the week

undone heron
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I dont expect anything until the second week of may maybe

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and if nothing comes that week then its probably not until june 7th

south solstice
simple dagger
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idk i just thought it might a bit odd, i'm not saying my words are gospel tlcGenEulaLaugh

sonic plaza
simple dagger
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ahh okay

undone heron
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dosnt mean its this tuesday

glass citrus
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it can be tho

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I still need to get 18 more runs on hades 1 tho
give me 4h

long jasper
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It'll probably be at least a week or 2 before EA is released, maybe longer. They have to analyze the data they've gathered during the TT. They've said all along that EA would come out some time during Q2 of this year, which could theoretically be until the end of June and still be true to their word. I think it'll be some time in May, but we don't know what's going on behind the scenes.

waxen nebula
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They’ve been analyzing the data during the TT. While it is possible it’ll take longer, but based on everything they said, I don’t think it’s an extreme assumption that EA going to happen very soon

long jasper
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I certainly hope it will, and I agree it could definately happen, but I'm prepared for it to take a little longer too.

graceful knoll
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Also reminder that the TT's primary purpose was data collection for different PC builds and finding major bugs. Anything relating to balance/player habits is low value if not outright irrelevant xdd

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TT had at least 2 patches during its run and it was already a months old branch cut

long jasper
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yeah balance and habits don't even play into yet. It was only the first biome, and what, 5 gods and 2 weapons? So much more is going to be released before they tweak for balance.

junior nacelle
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Hi all - now that the Technical Test has officially ended, we are going to archive this channel. Thank you very much for taking the time to try Hades II and speak with our team about any technical issues you discovered. Your help is generous and invaluable!

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This channel is now locked to further discussion, and will be fully archived later today. 🔒

left sun
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Uh, the announcement has the wrong link

raven comet
rough sphinx
left sun
# raven comet hello! could you elaborate on which link and what you believe the correct link i...

the most recent announcement has the link for hades mobile, not this https://www.youtube.com/watch?v=Miu_akSity4

Take a closer look at Hades II, the first-ever sequel from Supergiant Games. Play now in Early Access on Steam (http://supergiant.games/hades2steam) and the Epic Games Store (http://supergiant.games/hades2egs).

Music: "Sightless Shepherd (feat. Sam Gendel)" by Darren Korb, from the Hades II Original Soundtrack.

Hades II is a trademark of Super...

▶ Play video
raven comet
left sun
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Blessed be papi Greg K

spare palm
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Norton says Hades II does not have a valid digital signature, just FYI

graceful drum
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Hey y'all I'm trying to connect my joycons to pc for hades 2 but it's not working so

ornate oracle
graceful drum
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I tested it on steam it still work

humble niche
# graceful drum Hey y'all I'm trying to connect my joycons to pc for hades 2 but it's not workin...

Hey, there are some things you can try listed here: https://supergiant.games/hades2faq

From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to report it to us. (Note this is ...

#

In Mouse and Controller Input Issues section

echo path
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hi whats the spec needed to run hades 2?? im able to run the first game fine but it says i don't meet system requirements here zagsad

graceful drum
earnest cliff
# echo path hi whats the spec needed to run hades 2?? im able to run the first game fine but...

Minimum and recommend requirements can be found on the store page:
https://store.steampowered.com/app/1145350/Hades_II/

The first-ever sequel from Supergiant Games builds on the best aspects of the original god-like rogue-like dungeon crawler in an all-new, action-packed, endlessly replayable experience rooted in the Underworld of Greek myth and its deep connections to the dawn of witchcraft.BATTLE BEYOND THE UNDERWORLDAs the immortal Princess of the Underworld, ...

Price

$28.99

▶ Play video
echo path
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ahhh its always the ram absolutemisery

dim oar
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I'm going to try and swap controllers, but on my dualshock 5 controller a lot of my inputs arent registering about 90% of the time I press a button. Idk if its a technical issue on my side or not though.

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Okay, it seemed to be an issue with that specific controller, the new one is working fine.

silent rampart
silent rampart
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Thank you!

hexed junco
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@cerulean charm Please don't submit bug reports via #h2-feedback! If you encounter a bug ingame the best thing to do is to report it via F10.

cerulean charm
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Ok sorry

azure lynx
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just started the game, it starts in fullscreen - but it's too large and I can't get to the options - haha, lol.

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this is the fullscreen menu.

mystic linden
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en este foro tambien se puede hablar en español o es exclusivo en ingles?

quaint hornet
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Hey everyone, is the EA version of Hades 2 DRM free like the rest of the Supergiant library?

mystic linden
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In this forum, can we also speak in Spanish, or is it exclusively in English?

humble niche
dim oar
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Unsure of how to report this, but I am playing with a controller and under the controls it says that I don't have a key mapped to report bugs. I went to change it to f10 on my keyboard and it just straight crashed my game. I went back in to report it from the main menu, and pressing f10 froze the game again. I don't know if pressing it is supposed to take me to a website or bring something up, but it just freezes my game instead.

dim oar
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Specifically, when I had a controller plugged into my pc, the bug reporter doesn't show up but it does without it plugged in, going to report it now.

crisp quartz
silver nymph
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idk if its feasable but could the minimum specs be lowered one day? I can't play Hades 2 at all and i could run the first game fine
it's understandable that a game's sequel is more graphics intensive, but it doesn't look it to me, and its a shame i won't be playing it any time soon

dim oar
scarlet jewel
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I, uh, just got a freeze in game, but it's frozen so it can't be F10'd.

humble niche
scarlet jewel
crisp quartz
honest robin
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Hey, I'm having some issues running the game through proton 8.0.5. Whenever I launch, I just get a black screen. I've already tried disabling the overlay, and it didn't do anything for me.

crisp quartz
honest robin
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No, I'm on a laptop running Arch Linux

scarlet jewel
scarlet jewel
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I do have a screenshot and a description, if that helps at all. Should I just post it here anyway (spoiler tagged)?

sage wren
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The Steam Version is not launching for me, any potential fix?

light hill
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there is a setting called "attack at cursor" in Hades that when disabled lets you attack in the direction you're facing - is there such a setting in Hades II?

humble niche
misty scaffold
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Hi, i was wondering if i play the game on early access, will it keep my progress and count what i have achieved once the achievements are added

eager yarrow
humble niche
light hill
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to me it feels like something quite useful and necessary, since id like to keep using the control scheme im already used to from Hades 1

earnest cliff
ember meteor
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If my pc has 8 gb, will it crash trying to launch hades 2?

tawdry vapor
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Can anyone help me, I’m using a ps5 controller and it’s being registered by steam but when I launch the game none of the inputs are being registered

crisp quartz
tawdry vapor
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It’s a dual sense edge, the normal controller works fine but the edge doesn’t

ember meteor
humble niche
halcyon spruce
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Is my Technical Test save compatible with EA?

ember meteor
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No, it doesnt

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Since it's a separate game in the steam library.

halcyon spruce
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That makes no sense, I'll try it I guess

eager yarrow
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@atomic spire you can report bugs such as the one you encountered with F10 in-game, as they arent directly feedback :)

atomic spire
granite plover
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my PC keeps shutting down due to overheating

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during hades 2 runs. like every 15-20 min

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is there anything I can do to reduce the strain on my pc?

earnest cliff
vale monolith
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My Edge is not detected. Going to see if there is any Steam setting I mised.

granite plover
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hmm. I set the graphics to low already,,

coral trout
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Upon trying to start the game I get a minimum specs error, despite appearing to meet all minimum specs as listed by steam when looking through settings.

vale monolith
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elser I will revert to Dual Sense which works

earnest cliff
earnest cliff
granite plover
vale monolith
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So I do not think Hades 2 recognize the Edge controller yet . But with "Enable Steam Input" in controller settings, it works.

lusty swan
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is the game locked to 60hz?

modest marten
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my game crashes on the first screen immediately after pressing play with a reference to GPU crash, no matter which GPU (eGPU or laptop onboard) or what graphic settings I use, any ideas?

humble niche
# modest marten my game crashes on the first screen immediately after pressing play with a refer...

There are some things you can try listed here: https://supergiant.games/hades2faq

From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to report it to us. (Note this is ...

modest marten
humble niche
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There are potential solutions listed there you can try.

marble swift
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Question concerning the Hades II soundtrack release via Steam. Do you get the actual mp3 files (or flacs or something would be super awesome), or some program that just plays the songs in the album?

high relic
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I'malso having a problem while launching the game, it comes up with GPU crash detected. I've tried restearting my laptop but with no change.

eager yarrow
rose fox
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Do you have to buy the game on Steam to play early access?

marble swift
rose fox
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thx

marble swift
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For the soundtrack, does anyone know what files you can get from it? Just mp3, or can you get flac files? It's fine if it's just mp3, but I am curious

vapid tapir
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welp, guess i'm one of the unlucky ones who cant play with thei steam controller

patent raft
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hey does anyone know if we can transfer saves from the technical test to the early access game?

humble niche
halcyon ice
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anyone know how to enable controller on PC early access? Sorry i'm new to pc gaming but really wanted to play the early access
can't seem to get controller to connect while in the game, can during big picture, but once i'm out of that it's not working again

eager yarrow
halcyon ice
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Sorry i'm n ew to PC gaming in general. Normally on PS5

solemn mist
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Hello, I have an issue where the game runs at a reduced framerate when vsync is enabled and / or when the game runs in native resolution (1920x1080). It's not lag spikes or performance issues, it's constant and feels a bit like slow-mo (like it's running at 30fps). The only way for me to fix the issue is to run the game at a lower resolution (1680 x 1050 for example) without vsync enabled

I have an nvidia gpu, drivers up to date, nothing fancy (gtx 950m) but I had 120 fps on the first game and no performance issue whatsoever. Also the game runs perfectly fine with lowered resolution so it seems more like an issue with the software. I have tried most of the basic solutions like toggling fullscreen, borderless, tweaking nvidia settings etc but no luck

vapid tapir
humble niche
granite plover
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@earnest cliff turned down resolution and game hasn’t crashed

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just beat Hecate for the first time! :D

humble niche
halcyon ice
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@tiank I'm looking there now, i'm sorry tyo ask a question i know has been asked before. thank you for directing me!

vapid tapir
#

sadly i was not in the technical beta pepesad

humble niche
vapid tapir
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ugh playing with M/K feels soooo ded

humble niche
tall sigil
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I'm stuck on a screen that just says "downloadable content (0%)" when I try to launch the game on steam deck and it won't get past that what am I supposed to do

solemn mist
high relic
modest patio
#

@lusty swan if you believe you have encountered a bug in the game, please press F10 from inside the game.

We have removed this feedback for now, please read the guidelines pinned to the channel.
#h2-feedback message

humble niche
humble niche
high relic
#

Thanks

balmy solar
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I'm on an infinite loadscreen after pausing on it during a run, this save can no longer be progressed 😦

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pausing it during a loadscreen i mean

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I only did one run so I might just start a new save at this point but it sucks I already borked my save

humble niche
balmy solar
eager yarrow
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@stuck sable please report such issues in your feedback with F10, and take a look at https://supergiant.games/hades2faq for hitching / freezing / lag / framerate / performance issues section

balmy solar
#

Submitting an email to support

short acorn
#

Does Hades 2 support Intel UHD 620?

earnest cliff
neon comet
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hey all, excuse my computer ignorance, but i bought hades 2 on steam thinking i could use Parallels to run it on my macbook with an M1 chip. any cloud gaming or other emulation options out there that i could access?

hybrid flame
#

Hello,
Does Hades 2 support native 21:9 ultrawide aspect ratio?

hybrid flame
ripe pollen
#

i have to admit, i saw some concerns earlier about the games increase in system requirements but so far its been running like a dream on the same laptop for me

tall sigil
inland mantle
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Does the game fully support the ps5 dualsense controller

steel cave
#

Small graphical bug report :
||In the beginning of (my) first flashback sequence, Child Melinoe's sprite appears behind's Hypnos' sprite and shadow.||

humble niche
balmy solar
flat flax
#

How can I report a bug ingame ? I got a weird text message on a boon selection screen

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Oh its just 2 messages up, nevermind

shell adder
# honest robin Hey, I'm having some issues running the game through proton 8.0.5. Whenever I la...

Hey, please try our FAQ for potential fixes: https://supergiant.games/hades2faq. If nothing there helps, please locate your Hades II.log file (should be under \Users[username]\Saved Games\Hades II\ under the c_drive folder of your Proton install) and email it to support@supergiantgames.com

From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to report it to us. (Note this is ...

shell adder
#

I didn't see your second message until I sent it...

flat flax
#

It doesn't do anything (im on a laptop)

#

Should it pop some kind of screen or did I just sent 10 bug reports ?

shell adder
#

It may have popped up behind your game window? It should be called Hades II Bug Reporter

flat flax
#

Fn f10 did the trick

pseudo bloom
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ran into a bug that froze the game....talked to the broker when hestia was not at her usual area. froze at the meu

unreal pagoda
#

Anyone else using Nvidia Optimus graphics cards and managed to make it work on Linux? Even tho game recognizes it, it refuses to use it

junior nacelle
#

@steep stone Thank you for sharing your experience with the game! For bugs like your controller vibration, please go ahead and report it via F10 while playing the game, which opens up our bug reporter.

I am going to delete your feedback on the vibration bug, but please feel free to report it if it happens again, or press F10 and include the steps you used to reproduce the bug. 🫡

steep stone
#

Oh ! Ok. Ty for the information. I do it next time also by the good way

fallen tusk
#

The game is reporting my Surface Pro 9 to not have enough memory. It's an i5 8gb model with Intel Xe graphics. I also sometimes get the error DXGI_error_device_removed. I updated display adapters in device manager but to no avail. Though if I update basic display drivers instead of Xe graphics the tablet seems to use this driver instead and I can launch the game without crashing, but then the game runs at 5fps. Does the game maybe not support Intel Xe graphics?

thorn salmon
#

hey, just wanted to check' is it possible for me to attack in the direction my character is facing instead of my mouse? on PC, thanks!

rapid prawn
#

"Failed to meet minimum system requirements" my pc graphic card is not that strong (Geforce GT 730), is this normal??

raven hollow
#

can i send a picture here of the game saying essentially graphics not compatible?

rapid prawn
sour palm
#

are regional prices deployed on steam ? ( or will there be any ? like hades 1 and other games are so much cheaper even on full price ) id really like to support devs dont get me wrong but some places in the world its just hard to buy games 😦 )

balmy crest
#

Had a bit of a weird boon interaction, not sure if it was intentional or not so I figured I'd report it. I had the Chaos boon that deals damage to you if you don't complete enough encounters in time, and was in Dark Side (impervious to damage) and still got hurt

solemn mist
earnest cliff
hearty canyon
#

hello there,
I might be overlooking something here, but I'm having an issue where the game always uses the nintendo layout of my pro controller despite turning it off and restarting steam. I wanna use regular controls for the menu which does not seem to have a control option setting.
It might be a steam side issue, or just me messing that up tho...

cedar valley
#

Hey, tried to turn on the game for the first time but unfortunately steam shows me that the game is on even though i can't see anything (I dont have it on the bar and I dont get a window with a game) might it be steam problem rn or is there any solution? 🥺

earnest cliff
ripe pollen
proven tide
#

idk if this goes here but my ps4 controller turns off when i start the game (i play with cable, not bluetooth)

fallen tusk
#

I have other games run well on this surface pro 9. This is frustrating

earnest cliff
agile nacelle
#

im curious to know if this is just me, but my Medal wont clip Hades 2. is that just a me issue?

regal sequoia
#

Has anyone had luck playing on Linux yet?

full plaza
#

works perfectly on steam deck if that helps

regal sequoia
alpine peak
#

Will Hades 2 be available on Mac during early access, or after the full release?

strange tendon
#

For being a tech suport chanell i would guess one should be able to sen d pics but ok, i gues is hard to regulate

jaunty fable
#

failed to meet minimum system requirements. Cannot run the app.
Someone having the same problem?

strange tendon
#

yepp

#

me

junior nacelle
#

Hey camilo, thanks for mentioning the image upload. I am updating that here now. 👍

strange tendon
dreamy cairn
#

Upon launch, I cannot leave the first room, nor interact with any game object. Melinoe also appears to float without prompting. Any assistance?

crisp quartz
#

The minimum specifications can be viewed on our Steam page: https://store.steampowered.com/app/1145350/Hades_II/
If you're getting a minspec error or are concerned about your machine being able to run the game, you can compare your specs to the ones listed there.

dreamy cairn
#

Nvm, Solved the issue by revalidating files

strange tendon
zenith thistle
#

Got to Hecate first run (the one you start when you launch the game), but I couldn't pass her first line of dialogue with my controller, had to use my mouse to get to the second dialogue box. The issue doesn't seem to appear with the next dialogue box.

crisp quartz
zenith thistle
hearty canyon
#

The game always uses nintendo button layout with my switch controller, despite fiddeling with the settings, game and steam restarts. Is this a known thing?

amber skiff
#

Hi! Just wanted to check before I move on, but I'm my third or so run, and Schelemeus did not appear in the room with the weapons where he normally does, is this a bug and should I report this or is it intentional?

junior nacelle
#

Hey Choc, Schelemeus' pop-in is triggered by choosing a weapon at the Pool. If you run straight through, he won't immediately appear. Thanks for checking!

amber skiff
ember compass
strange tendon
median cliff
#

I am having a lot of lag/frame rate issues while playing the game- its almost unplayable. I have done all of the recommendation listed out, even put low graphics in the options which I never had to do in Hades 1. When ever I do more than one attack at a time- even without any enemies I have huge lag and the game is unresponsive. I am not the most tech savvy PC owner but I did update my NVIDA graphics card, 'Verify integrity of game files', I disabled G-sync (I think) I have reset my computer as well after each step.

jaunty fable
strange tendon
jaunty fable
#

I can´t even open the settings to make it better

sharp kayak
#

Im unsure where to post a glitch I came across

#

would it be here?

full owl
#

Anyone Else slight Problems on steam Deck? It already Crashed two Times in 20 mins. Or is it just Bad luck?

earnest cliff
sharp kayak
#

thank you!

median cliff
sharp kayak
#

its unfortunate that it softlocked my run but oh well, just gotta start a new one

strange tendon
split tide
#

Do I need to unlock Charon’s shop somehow? Because I’ve already reached the second region and it’s still not showing up. I have no way to use gold during a run.

split plume
#

where to report this type of bug ?

languid ibex
glacial dome
#

I'm also getting graphics issues? When I get to the crossroads for the first time I get a graphics crash message. I believe its sending a report to Supergiant but any hints on troubleshooting pre-patch or should I just wait?

hollow wasp
#

hey, my controller won't work on hades II

wild spruce
#

guys, I have a question, a friend bought the game and shared it with me, he wants to play again in 1 week by technical problems, can I play more than 2 hours as he bought the key?

light dawn
#

Had a crash when Scylla hit her 2nd phase. Reset my run as well!

crisp quartz
crisp quartz
#

We're looking at all the crash reports we get and working on fixes!

junior nacelle
#

@main lagoon Hey there! If you see a translation error in game, please hit f10 to open the bug reporter. If you press F10 while looking at the error, we will receive a screenshot of it with your report. Please include details on what the "mistaken" translation is versus the "accurate" translation.

modest marten
#

Does the game supports HDR? I don't know if I'm missing it in the menu or if it's simply not supported. 😉

boreal torrent
#

I had an issue with the cloud save when I tried to switch from my desktop to my Steam Deck. It just says the save is corrupt when I try to load it, but it still loads fine on my desktop.

I did manage to get it working by disabling cloud saves on the Deck, then getting the game to save on the desktop, and re-enabling... But, I thought that it might be worth mentioning.

timber leaf
#

hey, i was wondering, where are the game saves at? i was playing the technical test and, when i migrated to the early access my save was gone. The tech test is still installed though, can i access my saves in any way?

hollow lynx
#

Technical test saves do not carry over I'm afraid

#

@timber leaf

timber leaf
lucid sedge
#

hey y'all, I imagine not all controllers are supported with this game so far, and I am getting a lot of errors with my wired 8bitdo ultimate. wondering if this seems to be the case with anybody else?

crisp quartz
spark bison
#

Mine had an error when i first opened the game. Just had to close it, re-plug in the controller, re-open the game

spark bison
limber halo
#

I was going to mention how something about ram usage felt weird and there was almost rubber-banding feel of framerate issue, but I realize now I still had WoW open in the background too so that might've been the cause ppenk

hollow lynx
#

@gentle nimbus, appreciate the bug report but please report them using f10 in game as the #h2-feedback is not for that friendly

lusty forum
#

I'm trying to skim messages so I don't repeat here, but is this the right place to mention issues with the Xbox controller? If not, I can take it somewhere else just to keep things within expectations IzemHeart

silk shadow
#

Service ticket:
Error: No sound upon game Launch. No menu sounds. No sound when game loaded into initial save
Steps taken
Verified other programs have sound
Checked physical dials on headset
Checked ingame settings
Restarted program 3 times
Checked for OS and peripheral drivers
Opened sound mixer to ensure volume and program listed as audio source

shell adder
wanton river
shell adder
#

It's not bound to the controller by default

junior nacelle
#

Hey @icy sundial if you see the visual error you describe in #h2-feedback again, please go ahead and submit a bug report with f10 - the report will automatically grab a screenshot when you do.

ember meteor
wanton river
silk shadow
#

Just restart. Not reinstall or verify files yet

shell adder
#

I'd also try unplugging headphones and restarting the game, just to see if it can use your monitor / speakers as an alternative audio device

lusty forum
wind rapids
#

I found a bug, i finished first boss area and the sound of my special and omega doesn't stop even after dying

Edit: closed the game and opened again, noise stopped

shell adder
wind rapids
#

Thank you very much, will be pressing F10 on any other bug i find

jaunty fable
#

failed to meet minimum system requirements. Cannot run the app.

How can I solve it?

#

The game doesn’t even start to config it properly

wooden axle
#

Anyone else having trouble connecting a controller over Bluetooth (using xbox wireless elite controller series 2)? I know the controller is connected, because I started Hades II using Steam Big Picture mode, also works fine over USB

modest marten
shell adder
modest marten
compact coral
#

A question: I want to get Hades II on Steam, but I got the first one on Epic. Will there be any mechanic in Hades II in future that takes into account choices / progress in Hades? I wouldn't want to miss out on that by getting the games on two different stores.

icy lake
#

Hi, just bought the game and was trying to play it on my potato laptop, i boot up the game and i hear music in the background but the screen's all black, any tips?

modest marten
#

been playing on asus rog ally fine. only issue so far is the dash is breaking. either stuck in sprint or no dash at all

shell adder
shell adder
modest marten
dark umbra
#

Can you do the F10 on a steam deck? Need to report the sound issues

shell adder
#

I've done it before by mapping the F10 key to one of the back buttons, but the bug reporter itself is really designed for keyboard and mouse

weary pivot
#

when using a logitech gamepad f310, the selection keeps "loosing focus" on the boon selection screen after I enter and leave the left arrow menu. work around is to simply use the mouse or replug the controller

dark umbra
#

I'll install on my pc then and if I can recreate I'll send it

violet fractal
#

i found a bug. do i post it here?

hollow lynx
#

Report it in game by pressing f10 on your keyboard ^-^

golden thistle
#

Ahhh guys, so a tiny problem. I can't omega Attack or Special or Run
I can only Omega Cast on controller

#

On keyboard, everything works just fine

grizzled bear
#

yo when is it coming to mac

golden thistle
dense fern
#

Err bug: coming out of "dark mode" seems to have bugged my dash away

#

I couldn't dash while outside dark mode for the entire rest of the boss stage lol

#

sent with f10

golden thistle
atomic creek
dusk prism
#

I've been trying to play with my PS5 controller but the game won't recognize the inputs, even though it says that it supports it...any help?

shell adder
#

@dusk prism you can try to enable Steam Input and then relaunch the game, that may help. Are you using a regular DualSense or the DualSense Edge?

dusk prism
#

It worked! Thank you!

shell adder
#

I'd also try using a wired connection if you haven't already. If it still persists, please submit an f10 report using your keyboard so we can investigate the log files

#

Oh, wonderful!

junior glade
#

hi sorry for silly question I'm also not sure where to post this 😭 but how do i equip the gathering tool...?

coral glacier
#

oh, that's convienient, I'm also having controller input issues lol

#

Im using a switch pro controller, and as far as I can tell, the enable steam input thing isn't doing anything? It's entirely possible i'm just not smart though haha

drifting hazel
shell adder
#

We have native support for that controller, but I recommend using it over a wired connection. It should work with Steam Input on as well @coral glacier

spark birch
crystal pelican
#

hey is there a place better than this channel to submit bug reports?

shell adder
#

It's best to submit them using the in-game bug reporter, accessible via the f10 key

coral glacier
shell adder
#

Is the ring around the home button turned on (should be blue)? You may need to restart the game

shrewd stirrup
#

Hello everyone! I am having some problems with tecnical things but everything that I could resolve, no issues, but I wanted to adress this to the team to help them to improve those things,but I am unsure were I should write this to send to them

shell adder
shrewd stirrup
#

Thank you very much dear!

fervent pine
#

"Failed to meet minimum system requirements" already sent an email to support@supergiantgames.com with my dxdiag, now i just wait for the response or is there another solution?

junior pawn
#

Hey team, I am also having controller issues. I have a wired xbox one controller that worked completely fine in the technical test. However even after following the prompted troubleshoots at the start, the game is not registering my controller. My controller is also working fine for other games at the moment.

fair remnant
fair lichen
shadow fog
#

Game does detect me plugging in and unplugging the controller and pauses

shell adder
#

Is there a specific button that's not working or is it disconnecting a lot?

junior pawn
#

can you not do the F10 report from the main screen?

shadow fog
#

no buttons are working, I navigated to the controls menu and I appears as though it was constantly pressing down? Again not the case in hades 1 which is running at the same time

rapid prawn
#

"Failed to meet minimum system requirements" my pc graphic card is not that strong (Geforce GT 730) but the rest is pretty fine, is this normal??

shell adder
shell adder
junior pawn
#

interesting, nothing is popping up for me

shell adder
#

It may appear behind the game too

bright fog
#

Hades 2 doesn't seem to detect my controller and is the first game ive had this problem with

shadow fog
bright fog
shadow fog
junior pawn
shell adder
radiant glade
#

I went behind a wall on 2nd realm the pipe area

#

I also got selection windows that hung after selecting

violet glade
#

i unsealed the door then it uh didnt do anything

prime spruce
#

graphic design is my passion

junior pawn
karmic fern
#

the lunar ray hex targeting seems a little off to me

lilac wren
#

someone save me, i wanna kms. getting the error "failed to meet the minimum system req..."

timid temple
#

I'm having controller issues as well. Every run so far my controller will randomly stop responding, which causes me to have to complete the floor with KBM, quit out and reload the game for it to work again. Has happened with both an Xbox One controller and Switch Pro controller, both wired.

indigo junco
#

Hello i take one upgrade for my weapon and i see this

hallow verge
#

Hi everyone! I'm trying to play the game on linux through proton, but on startup I get a warning of "failed to meet minimum system requirements". I guess that's refering to my OS since I should meet all hardware requirements. Is there a way around that?

solar dove
#

hey i tried playing with wired ps5 controller but the input lag alone is around 200ms. Tried overclocking and using other softwares aswell. Started Hades 1 with same configs and basically zero input lag, no issues on the first one but basically unplayable on this one

quiet briar
#

There's a misspelling in one of the dialogs with Odysseus, where should I report it?

real adder
#

Playing game (at Charon in second Biome) and game crashed, leaving this error

#

can that kind of error be caused by gfx card overheat?

quiet briar
#

Thanks!

hallow verge
#

Does anybody have the game working on Linux? (Although, I guess if it's working people might not be looking in the support tab...)

real adder
#

Ok, so I'm going to start up my game, gfx temp 42c

keen kraken
#

you guys...

vestal arrow
keen kraken
#

i pass the spec requirements tho

#

if there's a way someone could remove the spec check it would be amazing

lofty basin
real adder
#

ok, I've been playing for a bit, and my GFX card is only at 56c so it's not an overheat, probably

misty shard
#

is this a suitable place to report a bug

misty shard
keen kraken
hallow verge
#

I guess there is some kind of bug causing the "minimum spec" abort then. I guess that's good, since that might be solved in time. I'm glad it's not an intentional block against Linux.

lofty basin
#

Btw to the mods, you should probably add in the faq that waiting 90 seconds to launch the game might also solve some issues, at least on the deck, though I haven't gotten a hold of anyone with the same issue to see if it works for anyone else

lofty basin
lilac wren
#

I am getting the error message "failed to meet the minimum system req...".
here are my computer specs.
OS: Windows 10 Home 64-bit
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (4 CPUs)
Memory: 16GB RAM
DirectX Version: DirectX 12
Graphics Card: AMD Radeon HD 7800 Series
anyone know what isnt good enough to run it?

scarlet oxide
#

is there an F10 equivalent in the steam deck for me to report a bug?

lofty basin
lilac wren
#

uh vivian got any tips for my issue?

halcyon forge
#

vivian, can you help out deeish? hes been asking for help for 10 mins and you ignored him twice

limber forum
#

vivian is just a (helpful!) user, not a mod or dev

half falcon
#

is the last fight bugged? i got to the last boss dialogue but the stopped coming and i can only hear sounds

earnest cliff
lofty basin
lofty basin
earnest cliff
#

Were you able to send an email with the log Dexter mentioned in the Steam Forum thread?

lofty basin
#

Oh yeah I totally forgot about that, I'll send them right away

#

Good thing is that it runs for me on stable and beta + 8.05, 9, experimental and the uwg version

#

Just that it takes a long time to open and close

lilac wren
earnest cliff
earnest cliff
# lilac wren so am i cooked? do i refund the game?

Yes unfortunately the game won't be able to run on this particular PC. You are welcome to refund it now and can always reconsider later if you get another PC or if the game eventually comes to another platform you have.

lilac wren
earnest cliff
#

You certainly don't need a brand-new PC, just one that meets these minimum requirements

lusty zenith
#

not sure where to post visual bug of some kind by the looks of it

eager yarrow
near ermine
#

On my steam deck I can't select boons with the A button. Have to tap them with the touchscreen. A button works for all other selections

lofty basin
keen kraken
#

oh god i guess i need to get a refund i cant play this game 😭

nocturne heath
modest marten
#

hey! anyone else on steam deck? i'm crashing on launch and wondering if anyone else is too

#

oh actually reinstalling fixed it for me, nvm!

hallow verge
eager yarrow
#

@plain cove you can report bugs with F10 in-game shadesmile

modest marten
brisk flame
#

First really bad bug I had. Playing on controller, could not move with the use of joystick except for directional dashing. Walking and sprinting were broken until I entered a new room. Would bug again as soon as I paused, talked to any character, or entered any selection menu. I think it was caused when I paused while right after clicking the dialogue option.

#

Defintely ruined a run while fighting the second guardian.

#

Persisted in the main camp as well. Would also make me dash into a wall before it would select the boon or item I would like to choose while in the menu. The selection seemed bugged until Mel could not move in the physcial room.

earnest cliff
brisk flame
sick linden
#

Not sure where can I reach out to devs, but Please, for the love of God, apply for Nvidia GeForce Now service.

velvet magnet
#

ive followed all of the recommended steps in the faq about performance issues, however whenever i enter into the game proper my framerate still drops significantly. honestly i'm starting to think my laptop is just a potato

sick linden
#

@earnest cliff Gavin, if you are a part of the team, please forward this to them. Should be an easy entry for a big game like this. Thanks!

violet zinc
#

Hi there I am having a weird bug that I pressed quit on main menu and now the game won't shut down at all without resetting my PC. Unable to make a bug report because the game is completly frozen.

tame crypt
#

Small translation bug on Nemesis gift, where last enemy that hit you is technical name in English

sage wren
odd pagoda
#

i've been able to play hades on my virtual machine just fine but can't say the same for hades 2, why are the requirements so different 😦

shrewd nebula
#

Hi, I encountered a bug when i couldn't move except with dash after i chose a boon from Narciss
It happened again when i got one and bought one before Scylla
But it also made me unable to move except with dash
The issue is not from my controller because i couldn't chose my dashes directions during the bug. I closed the game and it seems to be good but still

shrewd nebula
dry nymph
#

I have played 2 hours and everything seems to be positive, but i have 1 problem that is DASH, it seems like the new dash can be hold for further momentum speed which is great, but i have some trouble with trying to dash multiple times and its like if i pressed dash 2-3 or more times the game acknowledge that too and let u dash that many times when the animation ends..... So the concern is, let the number of button mash between the dash animation dont count like the first game hades, it seems like the button mashing dash stack up, which is not best for control of the character, thats just something i have problem.
.
Also the game is kinda hard to play with one hand already so...........

shrewd nebula
torpid raft
#

hey everyone, this is for technical support, if you have suggestions for the game check out #h2-feedback

odd wadi
#

Not sure if this is a bug or not so thought to raise it here. Unlike the first game I don't see any character pages or heart gains for anyone (character pages only for Mel and hecate). Is this intentional?

shrewd nebula
odd wadi
#

Ahhh nice that's kind of slick

#

Thank you

modest marten
#

Hi all, is there somewhere I can look for existing bugs just so I dont make any duplicates? Also is this the channel for that?

odd pagoda
#

ram isn’t the issue

#

i’m running a virtual machine so i’m guessing it’s the graphics card

#

i have 8gb of ram

#

but i’m running a vm on an m2 mac

#

yeah, the other game ran perfectly on the vm forgive me for the expecting the same with the new one

red mortar
#

If I understand correctly, to report a bug you need to press F10 in game? Beacuse it deosnt work for me

plain sierra
#

Hello I am having issues opening the game. I’m on steamdeck and have followed the instructions on tech-fixes but it is still just showing the steam loading icon…

modest marten
odd pagoda
#

yeah my fault

#

it is what it is

#

just have to wait for mac in probably a year+

#

on an m2?

#

it better

#

i don’t see any reason why it shouldn’t

rapid prawn
#

"Failed to meet minimum system requirements" supergiantic help pls zagcry zagcry zagcry zagcry

#

Intel(R) Core(TM) i3-9100F CPU @ 3.60GHz 3.60 GHz 8,00 GB Geforce GT 730

plain sierra
odd pagoda
#

i think it will run well on native tbh, if it doesn’t i might kms

#

jk

rapid prawn
#

but how destiny 2 works (pretty bad but run) and hades 2 dont??

lofty basin
hallow verge
#

It asks only for an Intel HD graphics 630, that seems easy to beat, no?

eternal wagon
#

Hey 🙂 I played the game on the steam deck beautifully, but when I wanted to put it on a tv, it stayed 1080p and had a black border

lofty basin
lofty basin
#

I would highly highly recommend you update your gpu as your cpu is so much more capable

plain sierra
#

What is this thing on the left and how do I remove it

grizzled tangle
#

quit and start again?

lofty basin
hallow verge
#

Okay, true

lofty basin
eternal wagon
lofty basin
rapid prawn
lofty basin
eternal wagon
lofty basin
eternal wagon
#

did you try it on a 4k tv?

lofty basin
#

So performance wise it should be fine probably

hallow verge
#

Do we agree that these specs should work?

CPU: Intel i5-1038NG7, 4 cores, 8 threads, 3.8 GHz
Memory: 16 GB
Graphics: Intel Iris Plus Graphics G7

I'm getting a minimum spec error, and it seems wrong...

plain sierra
eternal wagon
lofty basin
hallow verge
#

Unless it's buggy, it's day 1 of launch. Don't expect too much.

eternal wagon
lofty basin
#

The g7 iris is by far more powerful than the hd630

hallow verge
#

And the CPU is much more powerful than what they recommend.

lofty basin
#

Mmm. Might be a bug in the drivers if the minimum spec error is determined by a directx feature test?

#

But you'd have to ask some of the devs for more details

hallow verge
#

Well, there is one obvious problem: I'm running Linux. It's arch based, so fairly pretty close to a SteamOS, but still that must be the explaination...

plush sluice
#

Hey, I had the "minimal requirements not met" error yesterday but this morning I found these launch parameters and now I can play: PROTON_ENABLE_NVAPI=1 VKD3D_CONFIG=dxr11 VKD3D_FEATURE_LEVEL=12_1 %command%

plush sluice
lofty basin
hallow verge
#

It's running exactly the same way as on SteamOS.

I mentioned it earlier, but I wanted answers on the hardware.

lofty basin
#

Well proton not technically an emulator. It's just a compability layer

#

It's steam deck verified

hallow verge
#

Yes, but they say it's verified for the steam deck, so it should work here also. Same thing.

lofty basin
plush sluice
#

it does for me on Linux Mint

lofty basin
#

Where?

#

The icon is gray

#

And protondb is usually more accurate than valve's verified system

#

This is a windows logo

hallow verge
lofty basin
plush sluice
#

thank the forums that's where I found it

hallow verge
#

It's running!

plush sluice
#

let's go !

hallow verge
#

It'd buy you a beer if we weren't likely to be thosands of kilometers apart.

spark jetty
#

Is there any way to get past the minumum requirement problem?

frosty coral
#

fellow time killers, I just launched the game and found out my attacks are always towards where my mouse pointer is. I played Hades with only keyboard so I expected it to be same in Hades II.

hallow verge
frosty coral
lofty basin
torpid raft
#

this channel is for technical support, if you have suggestions for the game, #h2-feedback is the best place for it

pure sleet
#

Where would the best place to report a bug be?

jade sierra
#

Does F10 share a Game state aswell ? I took a record if needed aswell

pure sleet
#

Thank you! Just what I was looking for

low acorn
#

Does anyone play on a super ultra wide screen with a controller and notice that they can't reach menu items all the way on the far right of the screen using their controller inputs? I can only select those inputs using my my mouse. My controller can't navigate to them o.O

pure sleet
#

Haha that is the exact bug I was just reporting

jade sierra
#

Got the exact same thing aswell

#

Not super ultra wide screen, but character got stuck on the far right of the screen and couldn't pick a boon

rocky edge
hallow verge
dreamy willow
#

Hi tech support ! Guess there might be a problem with french translation or maybe my boons ?

humble niche
dreamy willow
#

Oh sorry, didn't rememeber which key 😦

humble niche
hallow verge
#

I tested out which part of the solution above was actually important, so here is the summary:

I am running the game through Proton on an Arch-based Linux install (much like the Steam Deck) where I faced an "fail to meet minimum system requirements" error. This error was itself an error because my hardware far exceeds the minimum spec. It turned it out that the Proton needed to be told to offer the game Direct3D 12 with the launch parameter VKD3D_FEATURE_LEVEL=12_1 %command%.

If other Linux users face minimum spec errors despite sufficient hardware, this might be what they need.

solemn mist
#

Am I the only one for whom the game is capped at 60fps when in fullscreen? Disabling vsync doesn't change anything

humble dock
#

Steamdeck, using experimental (not running otherwise). Played yesterday but now stuck in first screen (early access). Can only press B and then go back to steamgame screen. Saw someone else running the game so not everyone has this.

wooden harness
#

hey, I remember in the technical run there was a pin option to get items. I can't seem to find it? or is it something i have to unlock?

humble niche
humble dock
#

Moving the stick makes a lot of small beeps but cant get anything to appear or change.

wooden harness
humble niche
lofty basin
#

I timed mine and it takes bout 80 seconds every time to go from the black steam screen to the game menu

humble dock
#

Updated, running on 8.0 or experimental does the same thing.

#

I got no black screen. Its stuck on the first early acess menu.

lofty basin
#

Ah

humble dock
#

With the single button to exit that screen on the bottom

lofty basin
#

Can you use the touchscreen?

humble dock
#

Nope

lofty basin
#

Also have you tried enabling steam api

humble dock
#

The control thing?

plush sluice
humble dock
#

Got past it for a moment but restarting the game puts me on the same screen again, not sure how i got past. Fiddled a bit with turning steam imput on, off, auto.

round oasis
#

Anybody experience freezing screen? Already reinstalling the game but the game still freezes, my specs are intell core i9 , rtx 3060 (im using laptop)

fringe swallow
#

I'm getting a 'renderer creation error' when trying to launch the game. Would this be an issue relating to the system requirements? The computer I’m using rn is kind of old, so I wouldn’t be that surprised

humble niche
humble niche
humble dock
misty solar
#

When I press F10 to report a bug, my game freezes and goes to steam. Didn't have this in the technical test. What am I doing wrong?

humble niche
misty solar
wind pagoda
#

Due to not being able to post in the feedback channel, I will post this bug report here if that is okay.

I came across a hard bug in the last realm before Chronos. My game locked up when i tried to mine/grab a plant during combat. Luckily after altf4 the game reset without a hitch but it did take away a deaths defiance. I don't know if this occurrence is known yet.

humble niche
wind pagoda
#

I did try that. But steam window/report crashed upon me. Just trying to help out 🙂

lofty basin
#

Btw, am offline now on deck and boot took only 5s

fossil prawn
#

How can I post in hades 2 Feedback?

pulsar zephyr
#

When i try to run the game i get a black screen and this error message:

slim gulch
pulsar zephyr
#

Alright, thank you :]

humble niche
#

Could you please send a F10 report in-game for this so it can be investigated?

hallow lynx
#

is it possible to play with a stadia controller ? without the input lag of steam input

#

ok it is, just ignore the message which says the controller isn't supported

narrow anvil
#

With old Hades I've never seen this problem...

ancient trellis
#

hi, i'm alone with ||introspection ||don't working ? RB do noting, and "I" neither

slim gulch
tawdry gull
#

Hello! Whats the button to report bugs if playing on the steam deck? There’s a rock flickering next to a table early on in my run in erebus, unsure if anyone else has reported this already

narrow anvil
humble niche
humble niche
tawdry gull
ancient trellis
manic badger
#

hi, is my ui glitching or is there really no coin count on this screen

slim gulch
manic badger
#

what is happening

narrow anvil
manic badger
#

it seems to also be happening every time i enter and exist an encounter

humble niche
normal shard
#

when i press x nothing happens, is this a bug orrrr hahaah

compact lagoon
#

is there a way to check how many gifts you've given to a certain god, or to see the all the gods and imporant figures that you've encountered so far, like with the book in hades 1? cause i have the book rn but it only shows hecate and melinoe, the bosses, enemies and zones

stoic jackal
#

I found that during the boss fight vs. ||Eris||, if the explosive barrels, well, explode, the game crashes.

severe tulip
#

it seems both menu and game are active at the same time

#

and when menus open "player cant move" but that seems to just happen constantly so all i have is dash and my mouse movements aka attacks and such

#

pressing space forces movement in that one direction but i cant change it while space is held and letting go of space just stops it fully

#

im playing on pc without controller btw

#

so this seems to be a cross controls issue

#

i genuinely am stuck because of this at the moment

zinc escarp
#

Wanted to ask and this is the best place to do it! Does Hades II support a nintendo pro controller? I know steam has an option for it but a lot of games don’t support it

teal dome
#

hi, really love the game, but I have an unfixable "Unable to read data" message in Hades 2. I've checked the Saved Games folder and the folder for Hades 2 is simply not being created upon installing/launching the game. The weird thing is, I have saved data for Hades 1 in the same folder and it works just fine, I even re-downloaded the game to check if it'll save a new safe file, and it workded fine.
The only antivirus software I've been using is Microsoft Deender and I've tried turning it off already, the Windows Controlled Folder Access is also turned off. Laucnhing the Hades 2.exe from the install folder as Admin also doesn't help. I'm so confused by this, would really appreciate some advice on this.

lofty basin
tidal peak
#

I know it's an unpopular option and I'm like one of the 10 people in the world who needs this, but I can't find the "Dash at Cursor" option. I literally can't play the game without it, is it in the game somewhere? If not, will it be in the future?

languid mantle
#

I've read reports it works with other games

eager yarrow
teal dome
eager yarrow
#

np!

opal fable
#

is there any reason my chronos fight would stop when hes low health and just sit in his bubble and nothing happens

humble niche
narrow anvil
opal fable
#

i did i have video of it if that would help to

languid mantle
#

If the dx12 can be easily bypassed by tricking the system, is it really necessary?

opal fable
#

if i restart my game will i be back at the crossroads

humble niche
lilac quiver
#

Hmm quick bug report: Chaos || gave me a recipe, BUT it didnt showed up on HUB.||

humble niche
pulsar zephyr
#

Is there any chance the game will at some point be playable on older graphics drivers? or are the current minimum requirements unlikely to change?

neon orbit
#

Has anyone been able to use family sharing? I just added it to family games but can’t find it on my son’s account.

barren crystal
#

drivers you mean old graphic cards ?

pulsar zephyr
barren crystal
#

well i think the minimum requirement for the game is even for 15 years back graphic cards, hades isn't a heavy game overall.

#

i mean gtx 950 was released back in 2015

pulsar zephyr
#

yeah i expected as much. like i said i'm not super computer savvy and i do all my gaming on a laptop from like. a long time ago idk how old it is

#

its the only computer i have and i have been considering getting a dedicated gaming desktop for a while anyways

hollow lynx
neon orbit
#

Haven’t tried that. I’m on it.

hot acorn
#

Where do I go to report a bug?
Poor lady is stuck in this stone and nothing I do will damage her

lofty basin
# neon orbit Haven’t tried that. I’m on it.

Hello! We are excited to announce Steam Families, available today in the Steam Beta Client. Steam Families is a collection of new and existing family-related features. It replaces both Steam Family Sharing and Steam Family View, giving you a single location to manage which games your family can access and when they can play. Create a Steam Famil...

robust oak
#

i dont know how to get across? is this a bug?

wheat badger
#

dash

hexed junco
neon orbit
neon orbit
lofty basin
neon orbit
#

Then I switched back to my login, installed the game directly, waited for that to complete, but did not launch, and then switched back to my son’s account. Still no luck.

neon orbit
#

It’s been working great.

lofty basin
neon orbit
#

Good idea. I can check that after breakfast with the fam. 👍

barren crystal
#

for some reason f10, during gameplay doesnt work. it's just freezes the game and that's it. did i miss something?

eager yarrow
#

try alt tabbing to it?

barren crystal
#

nope didnt help, although i see it in my task manager f10 running , i dont see any report bug tab

neon orbit
humble dock
lofty basin
#

Well I tested and it shows up and works on my gfs account/pc. Do the other games show up for you and can you test it on another account/pc @neon orbit

winter fulcrum
#

Hey i'm having a bug during the Chronos fight in which the 10 second countdown for the Engraved Pin keepsake starts when i die and once it runs out a bugreport pops up and the game freezes, all i can do is exit out of the game entirely since chronos wont let me open the menu inside the game. Has anyone had a similar issue?

silk viper
#

idk if it's because I have the game in french but I know it's there while it shouldn't

#

and when you take it as an augment the text stays the same

humble niche
humble niche
kind dew
#

can we report issues in this channel?

humble niche
wooden harness
#

small issue: whenever artemis appears in a garden, all the dialogue during and then after flashes green, like a glitch. applies to even not artemis, say you talk to zeus then, there's a green flash

slender coral
#

Hey, no idea if it's from your side or steam or even mine, but i'm having issues with the cloud

#

seems to be ok now, was probably just on my side

craggy sequoia
#

After the cutscene ||in Hades's chambers, where he reminds Hecate of her duties and says goodbye to the young Melinoë||, he keeps on idling like this and I can do nothing to end the cutscene. Restarting the game just restarts the cutscene, ending with the same outcome.

winter fulcrum
craggy sequoia
#

(sorry for bad photo quality)

lofty basin
humble niche
craggy sequoia
lilac quiver
#

so i kept the game frozen

worldly aspen
#

On my latest run there seems to be a stuck loop of very loud wind on the left speaker that wasn't in other runs. Unsure if there's a fix or if it's just a bug!

lilac quiver
#

Graphic bug: The 3rd head is weird compared to his neck. (F10 button froze my game)

worldly aspen
dense vale
next seal
#

little bug there, in deadalus hammer

delicate python
next seal
#

right will do !

humble niche
craggy sequoia
silver fable
#

hello came across the same bug

willow karma
#

I uses the faith of familiar spirits incantation in the cauldron and used it on Frinos. In the menus it says to make more I have to use beast loved morsel, but that incantation never showed up in the cauldron? Is this supposed to happen?

silver otter
#

I can't seem to fill out the bug report on Steam Deck, I can't select any of the text boxes and write in them. Does not work docked with keyboard and mouse either. Anyone managed to do it?

flint bridge
#

Hi everyone! Sorry if this isn't the right channel for that, but is Linux support going to be considered at some point? I guess not, since it's apparently not happening for Hades 1 (although available on Android... : /), but I figured I'd request this, to voice the fact that Linux users are a bit disappointed that support had been available for them up until Pyre, but seems to be forgotten now with the Hades games... Thanks anyway!

rapid iris
#

don't know if this is the right channel for this, but the price of the game in Poland is currently extremely high compared to other countries

#

only Switzerland has it "worse" but the average pay there is so high that i don't think it matters for Swiss people

hallow verge
flint bridge
errant holly
#

Anyone else had this glitch ? Hammer with the first weapon

neon orbit
autumn quest
#

there is no way to get it to run right

#

my card is the latest it can be (laptop)

rose viper
faint relic
#

I've got a game-breaking crash where if you die on the|| Chronos ||fight with the death defiance that only revives you when you kill all enemies in 10 seconds. When the timer runs out the game seems to freeze/crash. It's frustrating as the only way to go back is to give up and lose all my progress from a successful run.

agile citrus
#

Hi everyone!
I'm not sure if you are aware of this one, but I just found a bug after ||acquiring the hot springs||.
If you dash against the wall you can dash out of the map like I show in this video

humble niche
brisk sky
#

Sorry, I don't know if this is a technical thing or I'm misunderstanding it, but: How does awakens ||The Seer|| card at the altar work? It just says "||Awakening: Activate each surrounding Card.||" which I have (as far as I can tell), but it won't awaken and I'm not sure if I'm misunderstanding it somehow.

rose viper
crude hinge
brisk sky
mystic idol
#

I try to play the gsme.But I find that the game game is not smooth enough.When I use the weapon to attack enemies.I feel it was not so fast and I don't know why

brisk sky
humble niche
magic veldt
#

anyone else playing on keyboard and having some weird things happening with run/dash? like character sprinting just after dialog?

brisk sky
humble niche
brisk sky
humble niche
low nest
#

hey hey! hope everyone is doing well today.

i've been trying to play with my xbox controller on a win10 pc - it's detected in windows, detected in steam, but not detected in game. gave tried restarting steam, restarting the game, and restarting the pc to no avail. any suggestions?

flint bridge
agile yoke
#

My game crash with a black screen every time I launch it with this error:

hollow osprey
#

I keep getting random controller issues mid game. I mean my controller is still connected to the steam deck but it doesn't recognize any input. Also I have game rumble disabled and vibration turned off in game settings

humble niche
lofty basin
lofty basin
#

There's a much easier fix for linux

opaque flume
#

Hello, can any bug in the game be put in this channel ?

crisp quartz
oblique eagle
normal pawn
#

Not sure thats how you spell 4 in roman ::D unless its meant to be that way

hallow verge
tame flower
#

did you guys kill by boss and chronos plot will crash?

#

alrdy try the tech fixes

agile yoke
hallow verge
#

Okay, there is apparently a bug which prevents sufficient hardware from being recognized by the game under Linux, which is what those feature level parameters are for. If you are on Windows, these suggestions are probably not for you.

Which hardware are you running on? CPU/Memory/GPU?

empty tartan
#

Problem: No sound at all in game
Platform: Steamdeck
Info:

  • Other games have sound
  • Steamdeck menu has sound
  • Tried reinstalling
  • Tried other sound sources
  • Tried other proton version
  • Tried desktop mode
  • Tried verifying files

not sure what more I can do

agile yoke
terse lake
#

Found and reported my first bug, after using the ||Wolf Howl || Hex, my directional input movement was disabled except for dashing and sprinting

I had been using the hex earlier in the run and this was the first time the issue occurred

#

thankfully, it seems moving to the next room solved the issue, although it occurred again when using the ability

tribal minnow
humble niche
hallow verge
# agile yoke Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz 2.71 GHz 32G RAM Intel(R) HD Graphic...

I think the question is whether your graphics card supports Direct3d 12_1, which I think is required (can someone confirm that?). It might be too a GPU old to support that.

This website lists a feature level of 11_0, which I think is not high enough to run the game.
https://www.techpowerup.com/gpu-specs/quadro-m2000m.c2740

It does list Vulkan 1.3, which might be enough to emulate Direct3d 12_1 through proton. Maybe this sounds a bit backward, but it might work?

humble niche
humble niche
agile yoke
empty tartan
hallow verge
#

According to Tiank, it's actually only 12_0 that's required. But @agile yoke, your GPU lists as only supporting 11_1, which is not enough.

humble niche
empty tartan
#

Will do, thanks for the help ❤️

oblique eagle
#

Yeah... so this was fun to see

hallow verge
#

@agile yoke, I think that your best shot is emulating Direct3D 12_0 though Proton, since I think your card satifies the minimum requirement of Vulkan 1.3 for that. This is what Linux users do as standard, but it is also possible on Windows (I think). I'm not sure how though. I'm not sure this will work for you without enabling something somewhere in Steam, but if you are running trough Steam, try the following:

  1. Open the preferences window for the game
  2. Add the following line in the space for launch parameters: VKD3D_FEATURE_LEVEL=12_0 %command%
  3. Close the prefences window
  4. Try to run the game again

If the game still fails, try again with VKD3D_FEATURE_LEVEL=12_1 %command%

Otherwise, you might have to figure out how to enable Proton on Steam for Windows...

modest marten
#

Game loses audio on alt tabbing. I am connected to a bluetooth speaker

warm mortar
#

I’m not satisfied how game performs on a steam deck. I can’t even tell what the problem is, it looks kinda blurry when running, but then it’s pretty sharp when you choose boons.
Then it feels like internet connection issues in any online game where your character constantly catches up to it’s real position, but not like every second, but even less, like 0.2seconds.
It’s so weird and hard to explain, but I felt the same until in Cult of the Lamb until I disabled vsync. But then the blurry part, like the game is scaled to 95% or something

carmine sierra
#

Hey teams ! Glade to have fun with this aaaaaawsome game ! (I was nearly to beat time)
Anyway !
I'm reporting this bug. Each time the boon apears with this skill
And an english speaking of Poseidon (for no reason, I'm french x) )
Now, a lil brerak 😄

modest marten
odd wadi
#

Ive only ever seen a massive frame drop when I cast and gathered a bunch of those tiny adds from the water area with the aphrodite cast

warm mortar
odd wadi
#

There was like 50 plus though haha

modest marten
hot steeple
#

Hey, I've unlocked two things at the same time in training area and this is what it looks like in my game :
Not very important but still wanted to share

warm mortar
#

Maybe it has something to do that game is launched with the help of proton and not from the box

hallow verge
delicate python
#

@modest marten @carmine sierra @hot steeple Thanks for your reports, please report bugs in-game with F10!

hot steeple
#

oops, my bad

hallow verge
# modest marten not sure what proton is

Proton is the translation layer that is required on Linux to interpret the games native Direct3d into commands a linux driver can run. If you are running on a steam deck, proton is what allows the game to run.

carmine sierra
digital stream
#

Wanted to bring it up, haven't had it happen again, but 3rd boss, for some reason was unable to dash/sprint unless I was using the hex that makes you invulnerable

deft geyser
#

Hello - I have an audio thing and i wanted to check if this was a bug or a feature before reporting it in-game but i just got back from being totally obliterated by ||eris|| and now there's a massive whooshing noise that plays when I'm at the main crossroads hub (but not the weapons room), and when I descend it plays after the music has stopped at each location. Is that like, a plot thing? or should I just f10 it

Edit: I can send a video clip of what it sounds like

pseudo bison
vapid tapir
#

any updates on the bluetooth controller issues? (yes i did try all fixes from the FAQ)

vagrant verge
#

please fixxx 😭 😭 😭 😭

hallow verge
long quarry
#

my controller isnt being registered does anyone have a fix

novel ibex
#

dying with the Moross ring that makes you revive makes my game crash

humble niche
#

Please use F10 to report in-game, thanks!

vestal arrow
brittle fog
#

oh thjank you!

vapid tapir
#

ugh,if i can't get the controller to work, i might just refund... how can ya'll have technical tests... and then, controllers being such a big issue

#

meanwhile the game is teasing me: "Recommended playing with controller"

#

and yes, all the fixes did not help either

tepid dove
vapid tapir
#

yes

#

i tried all variations now... Bluetooth, USB... with overlay, without overlay... sadlyu cannot disable steam input, bcause actual steam controller needs it enabled always

vestal arrow
#

here it says that I have DX12 but the game still gives the error

my config:
intel core i5 5200U
8gb
intel HD graphics 5500

Is it because my config is low?

serene ledge
#

Every time I try and submit feedback with the keepsake menu open, the game locks up my computer for like 15 minutes before crashing 😦

fiery moth
#

Hello! I just wanted to apologize for a bug report I sent..ha..ha.. I was in the middle of a fight and accidently hit a keybinding on my mouse which was F10 and the game froze I thought my game had bugged... I then found out how big of an idiot I was after I clicked submit and my game was fine..! so Ignore my report and stupidity or just laugh at me LOL

mighty storm
#

Can I ask nontech questions here?i dont know where should i

pliant warren
#

So, I'm on the Steam Deck (original model) and half the time I defeat the second boss the whole Deck crashes (game freezes, blinks, and the Deck restarts) and I lose the progress of the ongoing run. It would crash a couple of unrelated times but at least the progress would remain saved but this latest issue is really stopping me from making progress. Any fixes/something I can do?

steady copper
#

has anyone else had the problem of not being able to dash?, i picked up the hex perk where i become impervious and i can dash fine while thats active but after its done i cannot dash anymore ive tried switching the bind. all of my other buttons work like my cast and attack but the dash wont work

fiery moth
fringe zodiac
# vapid tapir yes

Hi @tazz, please check your DMs so we can try to troubleshooting this together

vapid tapir
turbid vault
#

Maybe this is a better place to ask... is there a recommended controller or a "best" controller when playing on a laptop? I played the original on the Switch and the controllers I've tried so far are kinda wonky and not very fluid.

lilac wren
# vestal arrow in my dxdiag it says that my DX is 12 and still the game gives this error

I’ve seen these review to fix this, try and lmk if it fixes the issue. Haven’t gotten around to try yet but having the same problem as you, https://steamcommunity.com/app/1145350/discussions/1/4357872738329089827/?ctp=3

Mi notebook does not meet minimum system requirements, so the game just shut down. I know my machine isn't the best, but I hoped the game would let me change some graphic aspects to play in lower quality. I hope this could be patched soon, my heart is broken right now

copper flint
#

In hades 1, there was an option for kbm called "dash in the direction of cursor". Is that removed for hades 2 or not yet implemented?

vestal arrow
fervent pine
lilac wren
#

Was used for elden ring cause people had the same issue but I guess it was working for hades as well

lilac wren
#

And was it ever working for you before?

median star
#

the github "solution" gives of another error

#

could work if u hv a good gpu and for some reason, getting falsely flagged, but if your gpu is bad, prob wont work

lilac wren
#

Damn, what’s your gpu?

fervent pine
icy karma
#

hello, when i launch the game my sound just stop working until i reboot my pc. Thats never happend in any others game so i dont really understand, does someone have a fix ? (btw i play with airpods pro 2 if that can help)

lilac wren
fervent pine
median star
fervent pine
#

the other hardware are at the min reqs

median star
#

i got the same gpu and it gives me another error

fervent pine
median star
#

let me see

median star
#

same error for me, welp

tough spindle
#

Is there a way to either change the size or color of the cursor in game? I forget if you could do that in the first game

fervent pine
lofty basin
#

I might have solved the cause long loading issue on deck

median star
#

idk how u managed to do it, even tho we hv the same gpu, but hope u hv a good time playing the game ig

azure dawn
oblique eagle
ashen peak
#

Is hades 2 so much more graphically intensive than hades 1? It says I don’t meet system requirements for hades 2 (I checked, I have updated drivers, though a crappy ghtaphics card) but my computer runs hades 1 just fine. Help?

lofty basin
#

@earnest cliff sorry ping, but major kinda? I had the 80s launch issue. If I turn off the wifi it start in 5s. But just going to offline mode doesn't, but straight up walking outside with the wifi disconnected it starts in 5s.
Enabling wifi power management in the settings does not help.
Using a mobile hotspot it starts also in 5s.
So it must be a server checking issue that my router is probably timing out on?
(also quits faster now)

earnest cliff
minor drum
#

Any way to turn off the version number thats in the top right of the screen? I use an OLED and dont want to risk burn in

slate vessel
#

Are the familiars bugged? Frinos just keeps hopping around not doing anything...

lofty basin
earnest cliff
earnest cliff
lofty basin
frank umbra
#

Don't know if this works as intended but : (Boss 2 spoil) She is stuck like that since the end of the fight (it's my summoned monster from selene power)

lofty basin
wispy pelican
#

hello guys, is hades II supposed to come on Mac soon ?

earnest cliff
wispy pelican
#

A lot of mac user played hades the first on mac, we expected to have the second opus as well !

earnest cliff
#

Yep, we'll definitely get the Mac supported when we can!

wispy pelican
#

we'll have to wait probably the 1.0 version

earnest cliff
#

No ETA, which means we don't know if it will be before 1.0 or not yet

crisp quartz
oblique eagle
worthy glen
#

Hey, not sure if im in the right place but, i played hades 2 for about 7hrs straight in my first sitting yesterday. Got on today, noticed there was a download assuming it was a patch or a small update. I opened up my game and i have no saved file. Any reccomendations?

earnest cliff
median star
high relic
modest marten
#

i just need help w something dont know the protocol so im gonna spoiler it. 😅 ||how does the centaur work?? the awakening tthat is. it doesnt let me select the centaur anymore, but all my cards rn are 1-5 grasp, does that mean i dont need to select any since they're all passively acttivated..?||

hallow verge
#

Has any of the windows people with direct x 12 tried using Vulkan through Proton yet? I'm curious whether it would work...

opal fable
#

An update to my issue the game wasn’t refusing to progress it was just progressing in super slow motion so all of the scripted events took actual hours to complete and the second phase of the boss fight chronos just stood there while I sat in one spot and shot him the following scripted event took actually over 6 hours till I was able to reach a spot where I could safely quit without losing progress

modest marten
#

okay sorry, didnt know!

quartz scarab
#

Hey does the save game from the technical test carry over to the EA version?

eager yarrow
#

nope, but saves from early access will be kept throughout to 1.0

rancid moth
#

Is there a way to report a bug in-game? I think you could have done it in Hades 1 via pause screen. I can't seem to switch tools and weapons in Crossroads.

eager yarrow
half garden
#

i've been playing the EA on my steam deck, but in Desktop Mode (as i'm moving and it's being my stand-in PC for a bit) - occasionally dialogue audio will play twice, but pausing & unpausing fixes it.

(will bind f10 to one of the back paddles in the future; reporting bugs without an attached keyboard is hard :'( )

worthy glen
earnest cliff
worthy glen
torpid pulsar
#

I am currently playing the ea and it doesnt seem as though the display options borderless and fullscreen actually do anything. Moreover it wont let me change the resolution or the display the game is running on

flint bridge
fervent pine
# high relic I had this same problem and contacted Supergiant support. Apparently my graphic ...

as i said before, i was having the exact same problem and supergiant also told me my graphic card was below the min req, but for some reason now i can run the game and its super smoothly, no lag at all. i get it not allowing graphic card with dx11 but they should allow people with low end graphic cards that has directx12 play even with lower fps. right now im using this commands at steam launch properties, idk if its doing something but its worth trying (did not work for some people with the same graphic card as me)

young pecan
#

Not really a bug, but I noticed a typo in the text when first giving Hecate nectar. It's missing the word "it" between "if" and "isn't."

digital basalt
#

Hi everyone, in case anyone is having this specific controller issue : with an xbox series x controller it sometimes disconnects (with full batteries) but only while on the game window (works on desktop and all), replacing the batteries while not in Hades seems to work !

sick crown
#

Hi! A little bug here for you guys (not a serious one ofc)

wanton seal
#

Hey guys. I have an issue after latest patch. The game just won't load past steam deck game startup screen. It just escapes after few minutes. What is going on? 😦 played today for couple of hours and there was no problem at all.

radiant hearth
#

Little UI bug, overlapping tooltips in the path of stars. I'm on a 32:9 monitor if that's a cause

high relic
undone pasture
#

small bug with Heracles' pathing AI, in the challenge room I was in just had him standing there the entire time trying to charge forward into a wall. Didn't resolve itself until I cleared the wave of enemies and he had new targets to focus on- making the competition a breeze

#

wasn't even attacking the guy near him, just staring at my fight

oak wedge
#

Uh is it normal that performance on Linux is ass?

#

Got a decent rig

quasi current
#

i hit f10 to report a bug and it froze my game without popping up the bug-report screen 😨 i can't click anything or open the steam overlay 🙁

fervent pine
oak wedge
digital basalt
stone sundial
#

Hello. First of all, I'm sharing the bugs I've experienced through the translator.

I've been having fun for 9 hours, but the damage UI and HP reduction UI didn't disappear during stage 1 play with torch weapons, and even if I killed all mobs, the rewards didn't appear and I couldn't move to the next map.

I'm sharing it with a screenshot here.

fringe zodiac
solemn mist
#

Helloo, I have input lag when the game is set to fullscreen, is there any known fix?

stone sundial
crisp quartz
crisp quartz
crisp quartz
crisp quartz
modest marten
#

Hey there, I seem to have encountered a bug, the "gift" prompt always show on every NPC, even the ones I have max afinity with.

Also, If a mod or a dev could PM me, I have some question (think I softlocked my save)

fringe zodiac
crisp quartz
crisp quartz