#h2-tech-support
1 messages · Page 2 of 1
From what I read it just said "When you kill an enemy with attack, you restore 5 health"
I had the scorch upgrade on my attack though, so I'm wondering if the scorch damage was killing them instead of the "attack" and that's why it wasn't triggering.
it should say (omega symbol)Attack
that would do it, but also just checked, it is with omega attack it seems
Hey quick question for the hds2 beta so they will send me a steam code through Email ?
You'll receive an email and it'll be available in your library already (if you asked to participate through steam)
sorry thought you meant the technical test lol
technical test is over, they are shutting it down tomorrow
it's not over yet 
They're just not really gonna add more people to technical test now they've announced they're winding it down april 29 (US time)
Yup https://steamcommunity.com/app/2933700/discussions/0/4357871368309504745/?ctp=2#c4354493882938735763
this is kinda complicated, could please explain it a little bit?
(I have had invitation for over a week now, i still can't play it)
and it's about to end tomorrow
ok i cannot seem to type today. anyway. https://steamcommunity.com/app/2933700/discussions/0/4357871368309504745/?ctp=2#c4354494062091336197 this comment from the same thread may help more
not working for me :(
Maybe you did something else? I extracted d3d12.dll file from 03_release_binaries_release.zip to Steam\steamapps\common\Hades II Technical Test\Ship
https://imgur.com/a/OPIMUAM https://github.com/tuffee88/d3d12ProxyEdrDx11_0/releases https://imgur.com/a/sPftuQK https://imgur.com/a/0iWIvzT My GPU doesn't support feature level 12 https://imgur.com/a/jZSqtLE
I did the exact same thing.
it literally says " We plan to start winding down the Technical Test on Monday, April 29, after which point it will no longer be available in participants' Steam libraries" in the announcement
which means its over on the 29th, not yet.
and i said?
you said "its over" which its not.
it is shutting down tomorrow, but itsn ot over "yet"
"is ending" is correct "is over" is not
they are not taking people in anymore so there's no point waiting for invites = its over
i think i won't be able to play hades 2
😭
its perfectly possible that you literally just aren't within the graphical requirements
everything listed is a workaround for if you meet reqs but have issues getting it to launch
if for whatever reason its not detecting your card etc
From a google search it seems like your card only supports up to dx11.2 and hades 2 requires dx12 so no amount of copy pasting files would work but i could be wrong
are there some requirements needed for the "Request Access" button to show up on steam? can't see it for some reason
T_T i'm doomed
no, it's over
sadge, ty anyways
😔 I got the invitation but couldn't play it cuz my GPU old asf
i just now figured out there's techincal testing of the game
i'll wait for early access prob
i'll just go back to playing Hades
for what its worth EA is deemd to come out "very soon" after the tech test ends. we just don't know how long of a metric that is
probably within the next month
optimisitically its literally tuesday
shorter than silksong, thats for sure, im willing to wait
just like how they opened the tech test signups > launched the test the next day
So
I got the game and i tried to boot it
And it's just a black screen
And the "access the steam community" pop up is bugged out
How can i fix this?
thank you, will try
It works😭
ngl im guessing within the week
generally speaking games release tuesday/thursday so those are my guesses
cant go out anymore, it's sealed. is this because technical test is coming to a close or because ive simply played too much?
You won 5 times so you get locked
aw crepes
when it first told me that i beat ||hecate|| 1 out of 5 times i just assumed it was because id run 5 times and beat her the 5th
You can start a new save and play the technical test that way
There are four save slots, so you can do more testing!
Hi, i'm a french player, no problem during the test but even if my game is in french, if i give
to Hestia, her text is in english
you can press F10 in-game to report it
Thanks !
hello! I couldnt find it anywhere, but how can I apply to join the tech test as a content creator?
too late
really? 😦
yes. tech test shuts down in 4~ hours
oh
you were able to apply at the bottom of this post though
ouch
no more keys/random invites go out as of friday though
glad I tried it already:]
though maybe if you qualify you can still get a content creator key?
idk how that site works
yeah I applied to it, I guess I wasnt big enough? haha well, a bit of a bummer but thank you
its completely random
Hi! I'm playing on Linux through Proton 9. I have an integrated Intel video card and an NVIDIA 3050 mobile. When I started the game, I had about 30-40 FPS, but when I switched from auto to NVIDIA, it increased to about 60 FPS. However, nvidia-smi did not show that it was being used. Overall, everything was great. Thank you for the test.
The technical test has ended, so early access will be starting up soon
No, because the devs haven't given one
like you dont get it i have an entire collection of roguelikes and hades made me like this genre so much
I understand, trust me, haha. I'm waiting with you. We just gotta be patient a bit longer
I really wanna know if there is gonna be a collectors edition
has the techincal test already shut down for people that have it?
or is it still up atm?
I still have it
I also still have it
I still have mine as well
probably wont delete it until like 2-3 hours from now
Soon
oh fk
they usually do announcements at 2-3 EST
let them drink their coffee first they cooked for us
kinda debating if I wanna open the game again or not
feel like I experienced what I wanted to but idk how long we'll be without Mel
ya do it if you can since we dont know. and if it's soon then it's no worries u dont lose anything by doing one more run!
true!
I didn't know it was ending today! I'm glad I wrapped up my 5th clear last night ^_^;;
My wife wants to give it a spin too so I'll see what happens when I leave it running.
Hey! Where should I send the completed bug report?
f10 ingame
How to join the testing? It says you have to right click on the store page or something but I cant find it.
test is over
ah damn. i literally found out about it yesterday :P
Just waiting..for EA..
No news yet?
maybe tomorrow
i'm expecting end of the week, maybe?
or end kf next week
doubt they'd release it during the week
I dont expect anything until the second week of may maybe
and if nothing comes that week then its probably not until june 7th
They released Technical Test in the middle of a week, why wouldn't they do the same with EA ?
idk i just thought it might a bit odd, i'm not saying my words are gospel 
Hades went early access on steam on December 10th, 2019, which was a Tuesday
ahh okay
dosnt mean its this tuesday
It'll probably be at least a week or 2 before EA is released, maybe longer. They have to analyze the data they've gathered during the TT. They've said all along that EA would come out some time during Q2 of this year, which could theoretically be until the end of June and still be true to their word. I think it'll be some time in May, but we don't know what's going on behind the scenes.
They’ve been analyzing the data during the TT. While it is possible it’ll take longer, but based on everything they said, I don’t think it’s an extreme assumption that EA going to happen very soon
I certainly hope it will, and I agree it could definately happen, but I'm prepared for it to take a little longer too.
Also reminder that the TT's primary purpose was data collection for different PC builds and finding major bugs. Anything relating to balance/player habits is low value if not outright irrelevant xdd
TT had at least 2 patches during its run and it was already a months old branch cut
yeah balance and habits don't even play into yet. It was only the first biome, and what, 5 gods and 2 weapons? So much more is going to be released before they tweak for balance.
Hi all - now that the Technical Test has officially ended, we are going to archive this channel. Thank you very much for taking the time to try Hades II and speak with our team about any technical issues you discovered. Your help is generous and invaluable!
This channel is now locked to further discussion, and will be fully archived later today. 🔒
Uh, the announcement has the wrong link
hello! could you elaborate on which link and what you believe the correct link is?
Our Game of the Year-winning rogue-like dungeon crawler Hades is now available on iPhone and iPad!
Play Now: https://supergiant.games/hades-ios
All you need is a Netflix subscription, which includes our Game of the Year-winning rogue-like dungeon crawler at no additional charge.
the most recent announcement has the link for hades mobile, not this https://www.youtube.com/watch?v=Miu_akSity4
Take a closer look at Hades II, the first-ever sequel from Supergiant Games. Play now in Early Access on Steam (http://supergiant.games/hades2steam) and the Epic Games Store (http://supergiant.games/hades2egs).
Music: "Sightless Shepherd (feat. Sam Gendel)" by Darren Korb, from the Hades II Original Soundtrack.
Hades II is a trademark of Super...
thank you, I will raise this up the chain :)
Blessed be papi Greg K
Norton says Hades II does not have a valid digital signature, just FYI
Hey y'all I'm trying to connect my joycons to pc for hades 2 but it's not working so

I tested it on steam it still work
Hey, there are some things you can try listed here: https://supergiant.games/hades2faq
From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to report it to us. (Note this is ...
In Mouse and Controller Input Issues section
hi whats the spec needed to run hades 2?? im able to run the first game fine but it says i don't meet system requirements here 
Oh it's working now ty
Minimum and recommend requirements can be found on the store page:
https://store.steampowered.com/app/1145350/Hades_II/
The first-ever sequel from Supergiant Games builds on the best aspects of the original god-like rogue-like dungeon crawler in an all-new, action-packed, endlessly replayable experience rooted in the Underworld of Greek myth and its deep connections to the dawn of witchcraft.BATTLE BEYOND THE UNDERWORLDAs the immortal Princess of the Underworld, ...
$28.99
ahhh its always the ram 
I'm going to try and swap controllers, but on my dualshock 5 controller a lot of my inputs arent registering about 90% of the time I press a button. Idk if its a technical issue on my side or not though.
Okay, it seemed to be an issue with that specific controller, the new one is working fine.
Is there any place for Creators to request a key for coverage? Sorry, wasn't sure who/where to ask
Thank you!
@cerulean charm Please don't submit bug reports via #h2-feedback! If you encounter a bug ingame the best thing to do is to report it via F10.
Ok sorry
just started the game, it starts in fullscreen - but it's too large and I can't get to the options - haha, lol.
this is the fullscreen menu.
en este foro tambien se puede hablar en español o es exclusivo en ingles?
Hey everyone, is the EA version of Hades 2 DRM free like the rest of the Supergiant library?
In this forum, can we also speak in Spanish, or is it exclusively in English?
Please report it by pressing F10 in-game so it can be investigated. To fix it, try pressing Alt+Enter, so it fits the window, then adjusting the resolution in options.
Unsure of how to report this, but I am playing with a controller and under the controls it says that I don't have a key mapped to report bugs. I went to change it to f10 on my keyboard and it just straight crashed my game. I went back in to report it from the main menu, and pressing f10 froze the game again. I don't know if pressing it is supposed to take me to a website or bring something up, but it just freezes my game instead.
English, please 🙂
Specifically, when I had a controller plugged into my pc, the bug reporter doesn't show up but it does without it plugged in, going to report it now.
F10 is already the bug report key. Pressing F10 will pull up the bug report window - if you don't see it immediately, you can alt + tab
idk if its feasable but could the minimum specs be lowered one day? I can't play Hades 2 at all and i could run the first game fine
it's understandable that a game's sequel is more graphics intensive, but it doesn't look it to me, and its a shame i won't be playing it any time soon
Okay I see thank you, for some reason the window itself doesn't show up on my taskbar but alt-tabbing worked.
I, uh, just got a freeze in game, but it's frozen so it can't be F10'd.
Have you tried Alt Tabbing to see if any window with error popped up?
Tried. It softlocked so hard that was not a thing
Can you force-quit the game and send the Hades II.log file from \Users\[username]\Saved Games\Hades II\ to support@supergiantgames.com with a description of the issue? Please don't launch the game again before sending the log so we can check for errors. Thanks!
Hey, I'm having some issues running the game through proton 8.0.5. Whenever I launch, I just get a black screen. I've already tried disabling the overlay, and it didn't do anything for me.
Are you playing on Steam Deck?
No, I'm on a laptop running Arch Linux
Ack. I unfortunately just ctrl-alt-deleted, closed the game, and rebooted... but if I ever get it again I'll do that. Sorry! Very difficult to just not play Hades II for several minutes, you understand...
@shell adder
I do have a screenshot and a description, if that helps at all. Should I just post it here anyway (spoiler tagged)?
The Steam Version is not launching for me, any potential fix?
there is a setting called "attack at cursor" in Hades that when disabled lets you attack in the direction you're facing - is there such a setting in Hades II?
Have a look in FAQ for potential fixes: https://supergiant.games/hades2faq
Hi, i was wondering if i play the game on early access, will it keep my progress and count what i have achieved once the achievements are added
yes, and achievements will be unlocked retroactively 
There is not from what I know. You can check all available settings in Options.
to me it feels like something quite useful and necessary, since id like to keep using the control scheme im already used to from Hades 1
Please feel free to suggest that in the #h2-feedback !
If my pc has 8 gb, will it crash trying to launch hades 2?
Can anyone help me, I’m using a ps5 controller and it’s being registered by steam but when I launch the game none of the inputs are being registered
It shouldn't, though you should verify that the rest of your specs meet our minimum specifications as well: https://store.steampowered.com/app/1145350/Hades_II/
It’s a dual sense edge, the normal controller works fine but the edge doesn’t
The rest of my computer is generally strong. It's just the ram.
Try things listed in https://supergiant.games/hades2faq in Mouse and Controller Input Issues section
Is my Technical Test save compatible with EA?
That makes no sense, I'll try it I guess
Thanks that worked
@atomic spire you can report bugs such as the one you encountered with F10 in-game, as they arent directly feedback :)
ah thank you I couldnt figure out what the key was
my PC keeps shutting down due to overheating
during hades 2 runs. like every 15-20 min
is there anything I can do to reduce the strain on my pc?
Yes, you can try lowering the Graphics Quality setting in the options to put less stress on your PC
My Edge is not detected. Going to see if there is any Steam setting I mised.
hmm. I set the graphics to low already,,
Upon trying to start the game I get a minimum specs error, despite appearing to meet all minimum specs as listed by steam when looking through settings.
elser I will revert to Dual Sense which works
You could alsotry lowering your resolution but there might not be much else beyond that unfortunately
Please feel free to follow the instructions at the bottom of the FAQ pinned to this channel to email us your system specs and we can take a look!
yeah I lowered it let’s see
So I do not think Hades 2 recognize the Edge controller yet . But with "Enable Steam Input" in controller settings, it works.
is the game locked to 60hz?
my game crashes on the first screen immediately after pressing play with a reference to GPU crash, no matter which GPU (eGPU or laptop onboard) or what graphic settings I use, any ideas?
There are some things you can try listed here: https://supergiant.games/hades2faq
From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to report it to us. (Note this is ...
Thanks, I appreciate it - though that's steps to make an extensive report, not to fix the problem itself, right? Still happy to do it ofc, just checking
There are potential solutions listed there you can try.
Question concerning the Hades II soundtrack release via Steam. Do you get the actual mp3 files (or flacs or something would be super awesome), or some program that just plays the songs in the album?
I'malso having a problem while launching the game, it comes up with GPU crash detected. I've tried restearting my laptop but with no change.
IIRC you can get the separate files in a steam folder, but you can also play them from the steam music player
Please check the FAQ for some potential solutions: https://supergiant.games/hades2faq
Do you have to buy the game on Steam to play early access?
I didn't even know there was a steam music player lol. I just want to make sure I can get the files to put on my personal Jellyfin server
Yes
thx
For the soundtrack, does anyone know what files you can get from it? Just mp3, or can you get flac files? It's fine if it's just mp3, but I am curious
welp, guess i'm one of the unlucky ones who cant play with thei steam controller
hey does anyone know if we can transfer saves from the technical test to the early access game?
Have you tried things listed in https://supergiant.games/hades2faq in Mouse and Controller Input Issues section?
anyone know how to enable controller on PC early access? Sorry i'm new to pc gaming but really wanted to play the early access
can't seem to get controller to connect while in the game, can during big picture, but once i'm out of that it's not working again
no, it doesn't transfer, but saves will be kept throughout early access to the full game
i did yea, sadly no avail
Sorry i'm n ew to PC gaming in general. Normally on PS5
Hello, I have an issue where the game runs at a reduced framerate when vsync is enabled and / or when the game runs in native resolution (1920x1080). It's not lag spikes or performance issues, it's constant and feels a bit like slow-mo (like it's running at 30fps). The only way for me to fix the issue is to run the game at a lower resolution (1680 x 1050 for example) without vsync enabled
I have an nvidia gpu, drivers up to date, nothing fancy (gtx 950m) but I had 120 fps on the first game and no performance issue whatsoever. Also the game runs perfectly fine with lowered resolution so it seems more like an issue with the software. I have tried most of the basic solutions like toggling fullscreen, borderless, tweaking nvidia settings etc but no luck
for me, its probably bcause i'm using bluetooth mode; i lost my dongle and i don't have a cable anymore
Hmm, okay. Could you please send F10 report then with the controller connected so it can be investigated?
@earnest cliff turned down resolution and game hasn’t crashed
just beat Hecate for the first time! :D
Have a look at things listed in https://supergiant.games/hades2faq in Mouse and Controller Input Issues section.
@tiank I'm looking there now, i'm sorry tyo ask a question i know has been asked before. thank you for directing me!
done 🫡 hope the report can be of any help
sadly i was not in the technical beta 
That's alright, feel free to ask as many questions as needed, we'll try to help the best we can! 
ugh playing with M/K feels soooo 
If you haven't already you can check For Hitching / Freezing / Lag / Frame Rate / Performance Issues section in the FAQ which might improve the performance https://supergiant.games/hades2faq
I'm stuck on a screen that just says "downloadable content (0%)" when I try to launch the game on steam deck and it won't get past that what am I supposed to do
Thank you very much. Unfortunately I've already tried everything on here, I'll wait to see if someone else is experience the same issue
Hi I've tried all these, also reinstalling the game and I'm still having the issue of "GPU Crash detected" at launch.
@lusty swan if you believe you have encountered a bug in the game, please press F10 from inside the game.
We have removed this feedback for now, please read the guidelines pinned to the channel.
#h2-feedback message
Try things listed in FAQ in If You're Having Issues Launching the Game on Steam Deck section https://supergiant.games/hades2faq
Then please send an email as per instructions that are at the bottom of that FAQ post in If All Else Fails section
Thanks
I'm on an infinite loadscreen after pausing on it during a run, this save can no longer be progressed 😦
pausing it during a loadscreen i mean
I only did one run so I might just start a new save at this point but it sucks I already borked my save
You might be able to recover that run as per instructions listed in FAQ in If You Unexpectedly Lose Saved Progress section https://supergiant.games/hades2faq
Try renaming the latest Profile1_Temp.sav file.
Potentially, have also look at For Hitching / Freezing / Lag / Frame Rate / Performance Issues section, and maybe others, to potentially prevent the game from freezing again.
I had quit the game and gone back to the crossroads to try to resave and open it again, I think I might have saved over the backup by now
@stuck sable please report such issues in your feedback with F10, and take a look at https://supergiant.games/hades2faq for hitching / freezing / lag / framerate / performance issues section
okay the backup was far enough back but it still gets softlocked at the loadscreen, this is unfortunate
Submitting an email to support
Does Hades 2 support Intel UHD 620?
That is just barely below the min spec listed on the store page so we can't guarantee it will work but there's a decent chance it will, depending on the other specs of your system:
https://store.steampowered.com/app/1145350/Hades_II/
hey all, excuse my computer ignorance, but i bought hades 2 on steam thinking i could use Parallels to run it on my macbook with an M1 chip. any cloud gaming or other emulation options out there that i could access?
Hello,
Does Hades 2 support native 21:9 ultrawide aspect ratio?
Yep!
nice, thank you. Much appreciated.
i have to admit, i saw some concerns earlier about the games increase in system requirements but so far its been running like a dream on the same laptop for me
all i had to do was change the compatability tool to proton 8.05 thanks so much🙏
Does the game fully support the ps5 dualsense controller
Small graphical bug report :
||In the beginning of (my) first flashback sequence, Child Melinoe's sprite appears behind's Hypnos' sprite and shadow.||
Please report such things by pressing F10 in-game.
I am not actually softlocked I just thought the wrong area was meant to start a run, I was actually just looking at the moon I guess
How can I report a bug ingame ? I got a weird text message on a boon selection screen
Oh its just 2 messages up, nevermind
Hey, please try our FAQ for potential fixes: https://supergiant.games/hades2faq. If nothing there helps, please locate your Hades II.log file (should be under \Users[username]\Saved Games\Hades II\ under the c_drive folder of your Proton install) and email it to support@supergiantgames.com
From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to report it to us. (Note this is ...
You can report bugs and such by pressing F10 in-game
I didn't see your second message until I sent it...
It doesn't do anything (im on a laptop)
Should it pop some kind of screen or did I just sent 10 bug reports ?
It may have popped up behind your game window? It should be called Hades II Bug Reporter
Fn f10 did the trick
ran into a bug that froze the game....talked to the broker when hestia was not at her usual area. froze at the meu
Anyone else using Nvidia Optimus graphics cards and managed to make it work on Linux? Even tho game recognizes it, it refuses to use it
@steep stone Thank you for sharing your experience with the game! For bugs like your controller vibration, please go ahead and report it via F10 while playing the game, which opens up our bug reporter.
I am going to delete your feedback on the vibration bug, but please feel free to report it if it happens again, or press F10 and include the steps you used to reproduce the bug. 🫡
Oh ! Ok. Ty for the information. I do it next time also by the good way
The game is reporting my Surface Pro 9 to not have enough memory. It's an i5 8gb model with Intel Xe graphics. I also sometimes get the error DXGI_error_device_removed. I updated display adapters in device manager but to no avail. Though if I update basic display drivers instead of Xe graphics the tablet seems to use this driver instead and I can launch the game without crashing, but then the game runs at 5fps. Does the game maybe not support Intel Xe graphics?
hey, just wanted to check' is it possible for me to attack in the direction my character is facing instead of my mouse? on PC, thanks!
"Failed to meet minimum system requirements" my pc graphic card is not that strong (Geforce GT 730), is this normal??
my problem is the same
can i send a picture here of the game saying essentially graphics not compatible?

are regional prices deployed on steam ? ( or will there be any ? like hades 1 and other games are so much cheaper even on full price ) id really like to support devs dont get me wrong but some places in the world its just hard to buy games 😦 )
Had a bit of a weird boon interaction, not sure if it was intentional or not so I figured I'd report it. I had the Chaos boon that deals damage to you if you don't complete enough encounters in time, and was in Dark Side (impervious to damage) and still got hurt
It seems the issue is caused by vsync. Whenever I go fullscreen it is forced, is there any way to force disable it ? I already tried via the nvidia control panel but it didn't work
Please use F10 in game to report bugs like this, thanks!
hello there,
I might be overlooking something here, but I'm having an issue where the game always uses the nintendo layout of my pro controller despite turning it off and restarting steam. I wanna use regular controls for the menu which does not seem to have a control option setting.
It might be a steam side issue, or just me messing that up tho...
Hey, tried to turn on the game for the first time but unfortunately steam shows me that the game is on even though i can't see anything (I dont have it on the bar and I dont get a window with a game) might it be steam problem rn or is there any solution? 🥺
Hi, please try out the steps in our Tech Support FAQ and if nothing there helps, follow the instructions at the bottom to email us and we'll take a look!
https://supergiant.games/hades2faq
I don't think that's the case, the game is running well for me with iris xe graphics so far
Thanks for the info!
idk if this goes here but my ps4 controller turns off when i start the game (i play with cable, not bluetooth)
I have other games run well on this surface pro 9. This is frustrating
Hi, please try out the steps in our Tech Support FAQ and if nothing there helps, follow the instructions at the bottom to email us with your system info and we'll take a look!
https://supergiant.games/hades2faq
Thank you, will do!
im curious to know if this is just me, but my Medal wont clip Hades 2. is that just a me issue?
Has anyone had luck playing on Linux yet?
works perfectly on steam deck if that helps
Honestly, that's good enough for me to at least try.
Will Hades 2 be available on Mac during early access, or after the full release?
For being a tech suport chanell i would guess one should be able to sen d pics but ok, i gues is hard to regulate
failed to meet minimum system requirements. Cannot run the app.
Someone having the same problem?
Hey camilo, thanks for mentioning the image upload. I am updating that here now. 👍
30 dolars for the promise of hapines 😭
yes, mine too
Upon launch, I cannot leave the first room, nor interact with any game object. Melinoe also appears to float without prompting. Any assistance?
The minimum specifications can be viewed on our Steam page: https://store.steampowered.com/app/1145350/Hades_II/
If you're getting a minspec error or are concerned about your machine being able to run the game, you can compare your specs to the ones listed there.
Nvm, Solved the issue by revalidating files
idk half of what the minimum requirements says but ill chek
Got to Hecate first run (the one you start when you launch the game), but I couldn't pass her first line of dialogue with my controller, had to use my mouse to get to the second dialogue box. The issue doesn't seem to appear with the next dialogue box.
You can report issues like this in-game using the F10 key!
Oh, my bad ! Sorry for that !
The game always uses nintendo button layout with my switch controller, despite fiddeling with the settings, game and steam restarts. Is this a known thing?
Hi! Just wanted to check before I move on, but I'm my third or so run, and Schelemeus did not appear in the room with the weapons where he normally does, is this a bug and should I report this or is it intentional?
Hey Choc, Schelemeus' pop-in is triggered by choosing a weapon at the Pool. If you run straight through, he won't immediately appear. Thanks for checking!
ahhh, that did it indeed, thanks a lot! :)
it currently works with translation layers using d3dmetal. i got it working with crossover with no further setup, i heard people used whisky just fine for the tech test too
i concluded that basicly my game does not open because my graphics thing is 50% slower than the minimum requirements (that is the only reason💔 )
I am having a lot of lag/frame rate issues while playing the game- its almost unplayable. I have done all of the recommendation listed out, even put low graphics in the options which I never had to do in Hades 1. When ever I do more than one attack at a time- even without any enemies I have huge lag and the game is unresponsive. I am not the most tech savvy PC owner but I did update my NVIDA graphics card, 'Verify integrity of game files', I disabled G-sync (I think) I have reset my computer as well after each step.
lol the games didn´t even start broo
YYEEEAAHHH, guil, we are F*cked
I can´t even open the settings to make it better
Anyone Else slight Problems on steam Deck? It already Crashed two Times in 20 mins. Or is it just Bad luck?
You can use F10 in-game!
thank you!
NVM I rest my computer one more time and now I am not having the same level of lag issues where the game was basically unplayable!
its unfortunate that it softlocked my run but oh well, just gotta start a new one
its not even that it runs slow... it does not run lol
Do I need to unlock Charon’s shop somehow? Because I’ve already reached the second region and it’s still not showing up. I have no way to use gold during a run.
where to report this type of bug ?
If you press F10 in the game it'll let you report with a screenshot.
I'm also getting graphics issues? When I get to the crossroads for the first time I get a graphics crash message. I believe its sending a report to Supergiant but any hints on troubleshooting pre-patch or should I just wait?
thx man 
hey, my controller won't work on hades II
guys, I have a question, a friend bought the game and shared it with me, he wants to play again in 1 week by technical problems, can I play more than 2 hours as he bought the key?
Had a crash when Scylla hit her 2nd phase. Reset my run as well!
There are some fixes you can try listed in our tech support FAQ, under Mouse and Controller Input Issues: https://steamcommunity.com/app/1145350/discussions/1/4361248648383659778/
Sorry about that! The crash should have either generated a report window that you can click "Submit" to send to us; or, if it crashed to desktop, it will have sent an error report automatically.
We're looking at all the crash reports we get and working on fixes!
@main lagoon Hey there! If you see a translation error in game, please hit
to open the bug reporter. If you press F10 while looking at the error, we will receive a screenshot of it with your report. Please include details on what the "mistaken" translation is versus the "accurate" translation.
Does the game supports HDR? I don't know if I'm missing it in the menu or if it's simply not supported. 😉
I had an issue with the cloud save when I tried to switch from my desktop to my Steam Deck. It just says the save is corrupt when I try to load it, but it still loads fine on my desktop.
I did manage to get it working by disabling cloud saves on the Deck, then getting the game to save on the desktop, and re-enabling... But, I thought that it might be worth mentioning.
hey, i was wondering, where are the game saves at? i was playing the technical test and, when i migrated to the early access my save was gone. The tech test is still installed though, can i access my saves in any way?
that's sad :((
Thanks anyway
hey y'all, I imagine not all controllers are supported with this game so far, and I am getting a lot of errors with my wired 8bitdo ultimate. wondering if this seems to be the case with anybody else?
You can try the controller troubleshooting steps under Mouse and Controller Input Issues in our technical support FAQ and see if those resolve the issue: https://steamcommunity.com/app/1145350/discussions/1/4361248648383659778/
Mine had an error when i first opened the game. Just had to close it, re-plug in the controller, re-open the game
But yeah, this if it doesn't work
I was going to mention how something about ram usage felt weird and there was almost rubber-banding feel of framerate issue, but I realize now I still had WoW open in the background too so that might've been the cause 
@gentle nimbus, appreciate the bug report but please report them using
in game as the #h2-feedback is not for that 
Noted! Thanks Aggy!
I'm trying to skim messages so I don't repeat here, but is this the right place to mention issues with the Xbox controller? If not, I can take it somewhere else just to keep things within expectations 
Service ticket:
Error: No sound upon game Launch. No menu sounds. No sound when game loaded into initial save
Steps taken
Verified other programs have sound
Checked physical dials on headset
Checked ingame settings
Restarted program 3 times
Checked for OS and peripheral drivers
Opened sound mixer to ensure volume and program listed as audio source
Yes, that's OK here. Depending on the specific issue though, it may be easier for us to diagnose if you submit an 
How can we do this on controller? I missed a tooltip for this, and caught a few minor bugs in our first playthrough :)
It's not bound to the controller by default
Hey @icy sundial if you see the visual error you describe in #h2-feedback again, please go ahead and submit a bug report with
- the report will automatically grab a screenshot when you do.
Just asking, did you try to delete and reinstall? Or restart your PC?
Will have to whip out my keyboard on the side for future sessions ❤️ thanks for the hard work
Just restart. Not reinstall or verify files yet
Can you send your Hades II.log file to support@supergiantgames.com? It should be under C:\Users\ [you] \Saved Games\Hades II\
I'd also try unplugging headphones and restarting the game, just to see if it can use your monitor / speakers as an alternative audio device
thank you! Just wanted to make sure if an f10 report would be useful for hardware interactions, so I can do that 🙂 thanks for the reply!
I found a bug, i finished first boss area and the sound of my special and omega doesn't stop even after dying
Edit: closed the game and opened again, noise stopped
Hi if you still have the game running and can submit an
that would be very helpful. EDIT: too slow
Thank you very much, will be pressing F10 on any other bug i find
failed to meet minimum system requirements. Cannot run the app.
How can I solve it?
The game doesn’t even start to config it properly
Please send us your DxDiag info to support@supergiantgames.com. You can find instructions on how to get that information here: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe)
Open and run DxDiag.exe
Anyone else having trouble connecting a controller over Bluetooth (using xbox wireless elite controller series 2)? I know the controller is connected, because I started Hades II using Steam Big Picture mode, also works fine over USB
I get the controller not recognised error after opening the game but the controller works fine if I press A (Gamesir wireless controller)
That prompt may go away if you enable Steam Input, but that depends on your settings and the specific model
Thanks @shell adder I submitted an bug report from the game
A question: I want to get Hades II on Steam, but I got the first one on Epic. Will there be any mechanic in Hades II in future that takes into account choices / progress in Hades? I wouldn't want to miss out on that by getting the games on two different stores.
Hi, just bought the game and was trying to play it on my potato laptop, i boot up the game and i hear music in the background but the screen's all black, any tips?
been playing on asus rog ally fine. only issue so far is the dash is breaking. either stuck in sprint or no dash at all
Hi, please try out the steps in our Tech Support FAQ and if nothing there helps, follow the instructions at the bottom to email us with your system info and we'll take a look!
https://supergiant.games/hades2faq
I think the Ally doesn't have a keyboard, but if there's a way for you to use a virtual keyboard, please submit an F10
i have it docked so using like a desktop, will do next time
Can you do the F10 on a steam deck? Need to report the sound issues
I've done it before by mapping the F10 key to one of the back buttons, but the bug reporter itself is really designed for keyboard and mouse
when using a logitech gamepad f310, the selection keeps "loosing focus" on the boon selection screen after I enter and leave the left arrow menu. work around is to simply use the mouse or replug the controller
I'll install on my pc then and if I can recreate I'll send it
i found a bug. do i post it here?
Report it in game by pressing
on your keyboard ^-^
Ahhh guys, so a tiny problem. I can't omega Attack or Special or Run
I can only Omega Cast on controller
On keyboard, everything works just fine
yo when is it coming to mac
Is it a minor bug, I can do something about really quick to fix if anyone is aware of it?
Err bug: coming out of "dark mode" seems to have bugged my dash away
I couldn't dash while outside dark mode for the entire rest of the boss stage lol
sent with f10
Fixed it, was my controller needing a firmware update :>
This worked, thanks!
I'm getting this rubber-banding/framerate issue too after I reach the first boss. I don't have any other programs besides discord open which is strange. I submitted a report in game. I'll have to check my ram usage while in game
I've been trying to play with my PS5 controller but the game won't recognize the inputs, even though it says that it supports it...any help?
@dusk prism you can try to enable Steam Input and then relaunch the game, that may help. Are you using a regular DualSense or the DualSense Edge?
Regular DualSense
It worked! Thank you!
I'd also try using a wired connection if you haven't already. If it still persists, please submit an
report using your keyboard so we can investigate the log files
Oh, wonderful!
hi sorry for silly question I'm also not sure where to post this 😭 but how do i equip the gathering tool...?
oh, that's convienient, I'm also having controller input issues lol
Im using a switch pro controller, and as far as I can tell, the enable steam input thing isn't doing anything? It's entirely possible i'm just not smart though haha
You can pick which gathering tool you want to use (that you've unlocked) down and to the left of the weapon selection
We have native support for that controller, but I recommend using it over a wired connection. It should work with Steam Input on as well @coral glacier
This is actually what I joined the discord to report lol. Every input works for me EXCEPT square, it’s weird
hey is there a place better than this channel to submit bug reports?
It's best to submit them using the in-game bug reporter, accessible via the
key
hmm, maybe it's a me issue somehow? its a wired controller and plugged in. it's as if the controller doesn't exist?
Is the ring around the home button turned on (should be blue)? You may need to restart the game
Hello everyone! I am having some problems with tecnical things but everything that I could resolve, no issues, but I wanted to adress this to the team to help them to improve those things,but I am unsure were I should write this to send to them
You can report issues to us directly using the
bug reporter available in-game
Thank you very much dear!
"Failed to meet minimum system requirements" already sent an email to support@supergiantgames.com with my dxdiag, now i just wait for the response or is there another solution?
Hey team, I am also having controller issues. I have a wired xbox one controller that worked completely fine in the technical test. However even after following the prompted troubleshoots at the start, the game is not registering my controller. My controller is also working fine for other games at the moment.
did you ever get this fixed? running into the same thing
can i ask what you did that got the joycons to work? i'm going through that linked page right now but not really getting anywhere
Can confirm I have run into the same issue with the same type of controller also wired in.
About 2 hours in according to steam (first time I am meeting Artemis in the same atm) my controller random stopped working, I have loaded up Hades 1 and it is working just fine there.
Game does detect me plugging in and unplugging the controller and pauses
Hey, if possible, please submit an
so we can investigate the log files
Is there a specific button that's not working or is it disconnecting a lot?
can you not do the F10 report from the main screen?
no buttons are working, I navigated to the controls menu and I appears as though it was constantly pressing down? Again not the case in hades 1 which is running at the same time
"Failed to meet minimum system requirements" my pc graphic card is not that strong (Geforce GT 730) but the rest is pretty fine, is this normal??
You can, the F10 key should work everywhere except possibly the first load (when the Supergiant logo is up)
Can you try tweaking the Dead Zone slider in the options menu? Maybe that will help
interesting, nothing is popping up for me
It may appear behind the game too
Hades 2 doesn't seem to detect my controller and is the first game ive had this problem with
Ok so now the constand down is happening without the controller plugged in, give me one moment while I restart the game
Nvm after relaunching the game like 8 times its decided to detect my controller 🤔
same here
Restarting the game has fixed everything although I did have to close via staem beacuse I couldnt quit at the part of the game I was in
same
submitted the report, hope it helps.
I checked your
but from the logs I don't know exactly which controller model you have. You may need to turn off Steam Input and resubmit the F10 (or generate a new DxDiag and email it to support@supergiantgames.com). Thanks 🙏
just sent it
I went behind a wall on 2nd realm the pipe area
I also got selection windows that hung after selecting
i unsealed the door then it uh didnt do anything
graphic design is my passion
submitted again, it's just an xbox one controller.
the lunar ray hex targeting seems a little off to me
someone save me, i wanna kms. getting the error "failed to meet the minimum system req..."
I'm having controller issues as well. Every run so far my controller will randomly stop responding, which causes me to have to complete the floor with KBM, quit out and reload the game for it to work again. Has happened with both an Xbox One controller and Switch Pro controller, both wired.
Hello i take one upgrade for my weapon and i see this
Hi everyone! I'm trying to play the game on linux through proton, but on startup I get a warning of "failed to meet minimum system requirements". I guess that's refering to my OS since I should meet all hardware requirements. Is there a way around that?
hey i tried playing with wired ps5 controller but the input lag alone is around 200ms. Tried overclocking and using other softwares aswell. Started Hades 1 with same configs and basically zero input lag, no issues on the first one but basically unplayable on this one
There's a misspelling in one of the dialogs with Odysseus, where should I report it?
Playing game (at Charon in second Biome) and game crashed, leaving this error
can that kind of error be caused by gfx card overheat?
F10 in game
Thanks!
Does anybody have the game working on Linux? (Although, I guess if it's working people might not be looking in the support tab...)
Ok, so I'm going to start up my game, gfx temp 42c
you guys...
depression
i pass the spec requirements tho
if there's a way someone could remove the spec check it would be amazing
Yes but on deck it just takes 80s to boot. No matter the proton version, but Valve was using 9
ok, I've been playing for a bit, and my GFX card is only at 56c so it's not an overheat, probably
is this a suitable place to report a bug
what does that mean sorry
open the game and press f10
I guess there is some kind of bug causing the "minimum spec" abort then. I guess that's good, since that might be solved in time. I'm glad it's not an intentional block against Linux.
Btw to the mods, you should probably add in the faq that waiting 90 seconds to launch the game might also solve some issues, at least on the deck, though I haven't gotten a hold of anyone with the same issue to see if it works for anyone else
On protondb it's rated platinum
I am getting the error message "failed to meet the minimum system req...".
here are my computer specs.
OS: Windows 10 Home 64-bit
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (4 CPUs)
Memory: 16GB RAM
DirectX Version: DirectX 12
Graphics Card: AMD Radeon HD 7800 Series
anyone know what isnt good enough to run it?
is there an F10 equivalent in the steam deck for me to report a bug?
You might be able to bind it in the steam controller menu to some button
uh vivian got any tips for my issue?
vivian, can you help out deeish? hes been asking for help for 10 mins and you ignored him twice
vivian is just a (helpful!) user, not a mod or dev
is the last fight bugged? i got to the last boss dialogue but the stopped coming and i can only hear sounds
Hi, the issue is your GPU which was released in 2012 and doesn't support the latest DirectX features needed to run the game. You can find the min-spec GPUs on our store page:
https://store.steampowered.com/app/1145350/Hades_II/
I've got no idea, but you do have quite some old hardware. Is it within the minimum specs requirements?
And yeah, I'm just trying to fix my inner karma after getting 9 clown medals on my negative review 😭
We really appreciate your helping us trying to get to the bottom of the issue you and others are seeing on the Steam Deck!
Were you able to send an email with the log Dexter mentioned in the Steam Forum thread?
Oh yeah I totally forgot about that, I'll send them right away
Good thing is that it runs for me on stable and beta + 8.05, 9, experimental and the uwg version
Just that it takes a long time to open and close
so am i cooked? do i refund the game?
Yes that's strange, we'd like to get that fixed for sure
Yes unfortunately the game won't be able to run on this particular PC. You are welcome to refund it now and can always reconsider later if you get another PC or if the game eventually comes to another platform you have.
oh wow that is really unfortunate to hear, there is no work around for this? cause no way you need a god pc for a 4gb game right?
You certainly don't need a brand-new PC, just one that meets these minimum requirements
not sure where to post visual bug of some kind by the looks of it
you can report such bugs using F10 in game 
On my steam deck I can't select boons with the A button. Have to tap them with the touchscreen. A button works for all other selections
Finally got the file out of the deck and sent it to yalls email! 
oh god i guess i need to get a refund i cant play this game 😭
Thank you!
Same with my controller on PC. Can't select boons with A, gotta use the mouse.
hey! anyone else on steam deck? i'm crashing on launch and wondering if anyone else is too
oh actually reinstalling fixed it for me, nvm!
Which kind of error did you have?
@plain cove you can report bugs with F10 in-game 
thank you
i'm sorry i didn't write it down x-x figured i'd reinstall first since it was a crash on launch
First really bad bug I had. Playing on controller, could not move with the use of joystick except for directional dashing. Walking and sprinting were broken until I entered a new room. Would bug again as soon as I paused, talked to any character, or entered any selection menu. I think it was caused when I paused while right after clicking the dialogue option.
Defintely ruined a run while fighting the second guardian.
Persisted in the main camp as well. Would also make me dash into a wall before it would select the boon or item I would like to choose while in the menu. The selection seemed bugged until Mel could not move in the physcial room.
Sorry to hear that, if it happens again please press F10 to send us a report!
Definitely will! Love the game so far otherwise!
Not sure where can I reach out to devs, but Please, for the love of God, apply for Nvidia GeForce Now service.
ive followed all of the recommended steps in the faq about performance issues, however whenever i enter into the game proper my framerate still drops significantly. honestly i'm starting to think my laptop is just a potato
@earnest cliff Gavin, if you are a part of the team, please forward this to them. Should be an easy entry for a big game like this. Thanks!
Hi there I am having a weird bug that I pressed quit on main menu and now the game won't shut down at all without resetting my PC. Unable to make a bug report because the game is completly frozen.
Small translation bug on Nemesis gift, where last enemy that hit you is technical name in English
I just restarted my PC and it worked
i've been able to play hades on my virtual machine just fine but can't say the same for hades 2, why are the requirements so different 😦
Hi, I encountered a bug when i couldn't move except with dash after i chose a boon from Narciss
It happened again when i got one and bought one before Scylla
But it also made me unable to move except with dash
The issue is not from my controller because i couldn't chose my dashes directions during the bug. I closed the game and it seems to be good but still
Dammit i'll delete my message
I have played 2 hours and everything seems to be positive, but i have 1 problem that is DASH, it seems like the new dash can be hold for further momentum speed which is great, but i have some trouble with trying to dash multiple times and its like if i pressed dash 2-3 or more times the game acknowledge that too and let u dash that many times when the animation ends..... So the concern is, let the number of button mash between the dash animation dont count like the first game hades, it seems like the button mashing dash stack up, which is not best for control of the character, thats just something i have problem.
.
Also the game is kinda hard to play with one hand already so...........
Having the rush instead of dash is weird for me too i'm used to spam dash to get my rythm in game but i guess it's just Zag's style so Meliinoe has to be played differently
hey everyone, this is for technical support, if you have suggestions for the game check out #h2-feedback
or want to discuss something, #h2-discussion
i dont have access to it
Not sure if this is a bug or not so thought to raise it here. Unlike the first game I don't see any character pages or heart gains for anyone (character pages only for Mel and hecate). Is this intentional?
Not a bug happens when u augment the codex with a spell
ok got it, thats on me
Hi all, is there somewhere I can look for existing bugs just so I dont make any duplicates? Also is this the channel for that?
ram isn’t the issue
i’m running a virtual machine so i’m guessing it’s the graphics card
i have 8gb of ram
but i’m running a vm on an m2 mac
yeah, the other game ran perfectly on the vm forgive me for the expecting the same with the new one
If I understand correctly, to report a bug you need to press F10 in game? Beacuse it deosnt work for me
Hello I am having issues opening the game. I’m on steamdeck and have followed the instructions on tech-fixes but it is still just showing the steam loading icon…
Also how can we do this on the steam deck?
yeah my fault
it is what it is
just have to wait for mac in probably a year+
on an m2?
it better
i don’t see any reason why it shouldn’t
"Failed to meet minimum system requirements" supergiantic help pls

Intel(R) Core(TM) i3-9100F CPU @ 3.60GHz 3.60 GHz 8,00 GB Geforce GT 730
Hello it is only opening properly with the steam deck system info also displayed on screen plz help
but how destiny 2 works (pretty bad but run) and hades 2 dont??
Try binding f10 to one of the back buttons for example
It asks only for an Intel HD graphics 630, that seems easy to beat, no?
Hey 🙂 I played the game on the steam deck beautifully, but when I wanted to put it on a tv, it stayed 1080p and had a black border
Hades 2 requires newer direct x features that your current gpu doesn't support
is this am EA thing?
I would highly highly recommend you update your gpu as your cpu is so much more capable
What is this thing on the left and how do I remove it
quit and start again?
If you had the non F i3-9100 you could even run it on the integrated graphics
Okay, true
Or at least it's within the minimum specs
turn off perf overlay
Press the right side "..." button and disable performance overlay
EXACTLY

You might find an upgrade for even cheaper than the game is, if you look for used parts!
are you playing on the steam deck?
Yes
did you try it on a 4k tv?
No dock yet, but on device it runs 90 fps with only 6w
So performance wise it should be fine probably
Do we agree that these specs should work?
CPU: Intel i5-1038NG7, 4 cores, 8 threads, 3.8 GHz
Memory: 16 GB
Graphics: Intel Iris Plus Graphics G7
I'm getting a minimum spec error, and it seems wrong...
Incredible thank u so much
I tried but it only played in a black border with 1080p locked
This is a usual deck problem, have you tried other games?
Unless it's buggy, it's day 1 of launch. Don't expect too much.
yes, and even the steam home menu working full screen
These support dx12 so idk why the gpu at least wouldn't work
The g7 iris is by far more powerful than the hd630
Agreed, that's what I concluded too. It's 2 years more modern too.
And the CPU is much more powerful than what they recommend.
Mmm. Might be a bug in the drivers if the minimum spec error is determined by a directx feature test?
But you'd have to ask some of the devs for more details
Well, there is one obvious problem: I'm running Linux. It's arch based, so fairly pretty close to a SteamOS, but still that must be the explaination...
Hey, I had the "minimal requirements not met" error yesterday but this morning I found these launch parameters and now I can play: PROTON_ENABLE_NVAPI=1 VKD3D_CONFIG=dxr11 VKD3D_FEATURE_LEVEL=12_1 %command%
don't know if it helps anyone but here you go
Well you could try some of those commands below you :D
It's running exactly the same way as on SteamOS.
I mentioned it earlier, but I wanted answers on the hardware.
Well proton not technically an emulator. It's just a compability layer
It's steam deck verified
Yes, but they say it's verified for the steam deck, so it should work here also. Same thing.
it does for me on Linux Mint
Where?
The icon is gray
And protondb is usually more accurate than valve's verified system
This is a windows logo
@plush sluice, you need a medal!
You got it?
ah ah I'm guessing it works
thank the forums that's where I found it
It's running!
let's go !
It'd buy you a beer if we weren't likely to be thosands of kilometers apart.
Is there any way to get past the minumum requirement problem?
fellow time killers, I just launched the game and found out my attacks are always towards where my mouse pointer is. I played Hades with only keyboard so I expected it to be same in Hades II.
If you are on linux, you might want to try some of the launch parameters that Killian suggested. #h2-tech-support message
The spec check appears to fail despite superior hardware unless proton is told what to present the game with.
The devs might want to know that. Could make help them keep their platinum ProtonDB rating...
Isn't it that way in hades 1?
it maybe but I could play hades 1 with just keyboard because the attacks will happen in the direction my character is facing. this is not happening in hades 2
Congratulations I guess on being able to play it with just 4 direction keys
this channel is for technical support, if you have suggestions for the game, #h2-feedback is the best place for it
Where would the best place to report a bug be?
Does F10 share a Game state aswell ? I took a record if needed aswell
Thank you! Just what I was looking for
Does anyone play on a super ultra wide screen with a controller and notice that they can't reach menu items all the way on the far right of the screen using their controller inputs? I can only select those inputs using my my mouse. My controller can't navigate to them o.O
Haha that is the exact bug I was just reporting
Got the exact same thing aswell
Not super ultra wide screen, but character got stuck on the far right of the screen and couldn't pick a boon
Yes. Using 32:9 and having the same issue
I just failed my very first run! Thanks so much for the suggestion @plush sluice!
In the name of Hades: Olympus, I accept this sequel!
Hi tech support ! Guess there might be a problem with french translation or maybe my boons ?
Hi, please report such things by pressing F10 in-game when you encounter them, thanks!
Oh sorry, didn't rememeber which key 😦
@random viper To answer your question from here #h1-tech-support message you can find minimum requirements on the Steam page: https://store.steampowered.com/app/1145350/Hades_II/
@karmic compass Regarding your post here #h1-tech-support message, please report such things by pressing F10 in-game when you encounter them, thanks!
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
I tested out which part of the solution above was actually important, so here is the summary:
I am running the game through Proton on an Arch-based Linux install (much like the Steam Deck) where I faced an "fail to meet minimum system requirements" error. This error was itself an error because my hardware far exceeds the minimum spec. It turned it out that the Proton needed to be told to offer the game Direct3D 12 with the launch parameter VKD3D_FEATURE_LEVEL=12_1 %command%.
If other Linux users face minimum spec errors despite sufficient hardware, this might be what they need.
Am I the only one for whom the game is capped at 60fps when in fullscreen? Disabling vsync doesn't change anything
Steamdeck, using experimental (not running otherwise). Played yesterday but now stuck in first screen (early access). Can only press B and then go back to steamgame screen. Saw someone else running the game so not everyone has this.
hey, I remember in the technical run there was a pin option to get items. I can't seem to find it? or is it something i have to unlock?
Maybe try moving left stick to the left/right to prompt the selection to appear while on the Main Screen?
Moving the stick makes a lot of small beeps but cant get anything to appear or change.
You need to unlock it.
thanks! sorry for bother
Hm, okay. Did you have a look here #h2-tech-fixes message ? Something might help.
Wait 90 seconds
I timed mine and it takes bout 80 seconds every time to go from the black steam screen to the game menu
Updated, running on 8.0 or experimental does the same thing.
I got no black screen. Its stuck on the first early acess menu.
Ah
With the single button to exit that screen on the bottom
Can you use the touchscreen?
Nope
Also have you tried enabling steam api
The control thing?
thx for the info, I just wanted to play so I didn't really look into it but it's cool to know what was the problem
Got past it for a moment but restarting the game puts me on the same screen again, not sure how i got past. Fiddled a bit with turning steam imput on, off, auto.
Anybody experience freezing screen? Already reinstalling the game but the game still freezes, my specs are intell core i9 , rtx 3060 (im using laptop)
I'm getting a 'renderer creation error' when trying to launch the game. Would this be an issue relating to the system requirements? The computer I’m using rn is kind of old, so I wouldn’t be that surprised
Could you please send an email describing the issue you have to support@supergiantgames.com with your log file, which can be found in /home/deck/.steam/steam/steamapps/compatdata/1145350/pfx/drive_c/users/steamuser/Saved Games/Hades II/
Check https://supergiant.games/hades2faq for potential solutions. EDIT: Or #h2-tech-fixes
Could be the requirements, unfortunately. You could try things listed in the FAQ, maybe something will work for you #h2-tech-fixes
I’ll try. 🙂 On holiday right now so no pc available.
When I press F10 to report a bug, my game freezes and goes to steam. Didn't have this in the technical test. What am I doing wrong?
Perhaps you just need to bring the bug reporter window forward by Alt Tabbing.
Amazing, thanks! No idea why that didn't show up, but that was literally it 🙂
Due to not being able to post in the feedback channel, I will post this bug report here if that is okay.
I came across a hard bug in the last realm before Chronos. My game locked up when i tried to mine/grab a plant during combat. Luckily after altf4 the game reset without a hitch but it did take away a deaths defiance. I don't know if this occurrence is known yet.
Please report such things by pressing F10 in-game when they happen, thanks!
I did try that. But steam window/report crashed upon me. Just trying to help out 🙂
Btw, am offline now on deck and boot took only 5s
How can I post in hades 2 Feedback?
Check #server-roles message
When i try to run the game i get a black screen and this error message:
we receive all those crash reports and are looking into them 🙂
Alright, thank you :]
Could you please send a F10 report in-game for this so it can be investigated?
is it possible to play with a stadia controller ? without the input lag of steam input
ok it is, just ignore the message which says the controller isn't supported
With old Hades I've never seen this problem...
hi, i'm alone with ||introspection ||don't working ? RB do noting, and "I" neither
Could you check the minspec on the Steam page and let me know what your PC configuration is? https://store.steampowered.com/app/1145350/Hades_II/
Hello! Whats the button to report bugs if playing on the steam deck? There’s a rock flickering next to a table early on in my run in erebus, unsure if anyone else has reported this already
My graphic card is very old (GTX 650, other parameters is fine) but I can at least launch every game to setup my settings to low
I think you need to bind it to something on Steam Deck. It should be in Controls, at the bottom of the list.
Please report it in-game by pressing F10 so it can be investigated, thanks!
Good to know, will do that now thank you 🙂
it's already done 🙂
hi, is my ui glitching or is there really no coin count on this screen
Unfortunately it's not about the power of the card, it doesn't support the DirectX level that the game requires
what is happening
Can I fix it somehow? I see players running the game even on the integrated graphics card, is there any way to get it to run through the console?
it seems to also be happening every time i enter and exist an encounter
Please report it in-game by pressinf F10, thanks!
when i press x nothing happens, is this a bug orrrr hahaah
is there a way to check how many gifts you've given to a certain god, or to see the all the gods and imporant figures that you've encountered so far, like with the book in hades 1? cause i have the book rn but it only shows hecate and melinoe, the bosses, enemies and zones
I found that during the boss fight vs. ||Eris||, if the explosive barrels, well, explode, the game crashes.
have this as well, managed to get through ||the siren boss on oceanus|| at the current moment and whenever i area change it fixes but opening the boon menu or any other menu (dialogue etc) breaks it again
it seems both menu and game are active at the same time
and when menus open "player cant move" but that seems to just happen constantly so all i have is dash and my mouse movements aka attacks and such
pressing space forces movement in that one direction but i cant change it while space is held and letting go of space just stops it fully
im playing on pc without controller btw
so this seems to be a cross controls issue
i genuinely am stuck because of this at the moment
Wanted to ask and this is the best place to do it! Does Hades II support a nintendo pro controller? I know steam has an option for it but a lot of games don’t support it
hi, really love the game, but I have an unfixable "Unable to read data" message in Hades 2. I've checked the Saved Games folder and the folder for Hades 2 is simply not being created upon installing/launching the game. The weird thing is, I have saved data for Hades 1 in the same folder and it works just fine, I even re-downloaded the game to check if it'll save a new safe file, and it workded fine.
The only antivirus software I've been using is Microsoft Deender and I've tried turning it off already, the Windows Controlled Folder Access is also turned off. Laucnhing the Hades 2.exe from the install folder as Admin also doesn't help. I'm so confused by this, would really appreciate some advice on this.
Buy a new gpu or if your cpu is new enough, use the integrated graphics
I know it's an unpopular option and I'm like one of the 10 people in the world who needs this, but I can't find the "Dash at Cursor" option. I literally can't play the game without it, is it in the game somewhere? If not, will it be in the future?
I remember elden ring had a similar problem at release and ppl found a workaround by tricking the system it had dx12 and the game ran 100% fine
I've read reports it works with other games
the hades 1 and hades 2 save directories are not in the same place - hades 2 is at %USERPROFILE%\Saved Games\Hades II when hades 1 is at Documents\Saved Games\Hades
is there anything in the hades 2 directory?
omg, thanks, I feel so dumb. My original Saved Games folder in the %USERPROFILE% was corrupted, so I deleted it and made a new one, and the problem got fixed, thanks!!!
np!
is there any reason my chronos fight would stop when hes low health and just sit in his bubble and nothing happens
Please report it with F10 when it happens, thanks!
Holy Jesus! It works. Thank you man!
i did i have video of it if that would help to
Np happy to help
If the dx12 can be easily bypassed by tricking the system, is it really necessary?
if i restart my game will i be back at the crossroads
If you force quit and restart the game, your run will most likely be lost. You might be able to retrieve the mid-run save by following instructions here: #h2-tech-fixes message
Hmm quick bug report: Chaos || gave me a recipe, BUT it didnt showed up on HUB.||
Please report bugs with F10 in-game when or after they happen, thanks!
Is there any chance the game will at some point be playable on older graphics drivers? or are the current minimum requirements unlikely to change?
Has anyone been able to use family sharing? I just added it to family games but can’t find it on my son’s account.
drivers you mean old graphic cards ?
yes thank you i am not super computer savvy
well i think the minimum requirement for the game is even for 15 years back graphic cards, hades isn't a heavy game overall.
i mean gtx 950 was released back in 2015
yeah i expected as much. like i said i'm not super computer savvy and i do all my gaming on a laptop from like. a long time ago idk how old it is
its the only computer i have and i have been considering getting a dedicated gaming desktop for a while anyways
did you login to your account on the same device as your son's steam by any chance?
If no it will not show up
Haven’t tried that. I’m on it.
Where do I go to report a bug?
Poor lady is stuck in this stone and nothing I do will damage her
You should try the new family beta by steam:
https://store.steampowered.com/news/app/593110/view/4149575031735702628
Hello! We are excited to announce Steam Families, available today in the Steam Beta Client. Steam Families is a collection of new and existing family-related features. It replaces both Steam Family Sharing and Steam Family View, giving you a single location to manage which games your family can access and when they can play. Create a Steam Famil...
i dont know how to get across? is this a bug?
dash
Press F10 while ingame to report bugs!
I set this up a while ago. It’s been great.
I switched logins back and forth, no luck.
All devices using the family have to be on the beta branch
Then I switched back to my login, installed the game directly, waited for that to complete, but did not launch, and then switched back to my son’s account. Still no luck.
Yes, I set all that up a while ago.
It’s been working great.
I can check my gfs pc later. Does it show up in the family management menu as a shared game?
Good idea. I can check that after breakfast with the fam. 👍
for some reason f10, during gameplay doesnt work. it's just freezes the game and that's it. did i miss something?
try alt tabbing to it?
nope didnt help, although i see it in my task manager f10 running , i dont see any report bug tab
Yep. Went to Account > Family Management > Library, and searching for ‘Hades’ shows both games. 🤷♂️
Was fiddling a bit more. Bring up keyboard with shortcut wasnt working, but via the … menu it does. Pressing Enter there gets me to the actual main menu, but the only thing I can do there is press enter again to get to the saves. Cant navigate or select anything. I’ll sent the log when I can but perhaps this helps or someone else got something similar.
Well I tested and it shows up and works on my gfs account/pc. Do the other games show up for you and can you test it on another account/pc @neon orbit
Hey i'm having a bug during the Chronos fight in which the 10 second countdown for the Engraved Pin keepsake starts when i die and once it runs out a bugreport pops up and the game freezes, all i can do is exit out of the game entirely since chronos wont let me open the menu inside the game. Has anyone had a similar issue?
idk if it's because I have the game in french but I know it's there while it shouldn't
and when you take it as an augment the text stays the same
Most likely you need to bring the bug reporter window forward by Alt Tabbing in such situations.
Please report it in-game with F10, thanks!
can we report issues in this channel?
Best way is to report issues when or after they happen in-game with F10.
okay thank you
small issue: whenever artemis appears in a garden, all the dialogue during and then after flashes green, like a glitch. applies to even not artemis, say you talk to zeus then, there's a green flash
Hey, no idea if it's from your side or steam or even mine, but i'm having issues with the cloud
seems to be ok now, was probably just on my side
After the cutscene ||in Hades's chambers, where he reminds Hecate of her duties and says goodbye to the young Melinoë||, he keeps on idling like this and I can do nothing to end the cutscene. Restarting the game just restarts the cutscene, ending with the same outcome.
Thats not it, I have already filled out the bug report and submitted it and then game still doesnt resume, i can pan the camera around but i cant move and no enemies move either
this way I have no possibility to play the game any further, and I unfortunately can't press f10 because I'm on Steam Deck.
(sorry for bad photo quality)
Bind f10 to one of the back buttons
Just to check, have you tried ||moving around after Hecate disappears?||
Yes, I have pressed all the buttons and moved all the joysticks.
hmmm the F10 button often freeze the game and no report menu showed
so i kept the game frozen
On my latest run there seems to be a stuck loop of very loud wind on the left speaker that wasn't in other runs. Unsure if there's a fix or if it's just a bug!
Graphic bug: The 3rd head is weird compared to his neck. (F10 button froze my game)
turned it off and on again and it went away
I currently have such a sound after an encounter that is following into every chamber. Kind of sounds like a vacuum-machine 😅 quitting the game and returning solved it
little bug there, in deadalus hammer
Please report issues like this in-game with F10, thanks!
right will do !
Hm, okay, not sure what happened here... Maybe try loading up that save again and resetting/rebinding controls, especially movement to D-Pad arrows. If that doesn't help, try verifying the game files integrity, and potentially fully reinstalling the game. Then you can also try things listed here: #h2-tech-fixes message
Yes, fiddling with the controls fixed the issue, thanks a lot!
hello came across the same bug
I uses the faith of familiar spirits incantation in the cauldron and used it on Frinos. In the menus it says to make more I have to use beast loved morsel, but that incantation never showed up in the cauldron? Is this supposed to happen?
I can't seem to fill out the bug report on Steam Deck, I can't select any of the text boxes and write in them. Does not work docked with keyboard and mouse either. Anyone managed to do it?
Hi everyone! Sorry if this isn't the right channel for that, but is Linux support going to be considered at some point? I guess not, since it's apparently not happening for Hades 1 (although available on Android... : /), but I figured I'd request this, to voice the fact that Linux users are a bit disappointed that support had been available for them up until Pyre, but seems to be forgotten now with the Hades games... Thanks anyway!
don't know if this is the right channel for this, but the price of the game in Poland is currently extremely high compared to other countries
only Switzerland has it "worse" but the average pay there is so high that i don't think it matters for Swiss people
Well, it might be run natively, but it's verified for the steam deck, which means it verified for to run on Linux through Proton. That seems to run very smoothly 🙂
You might need a launch parameter which you find of you search the chat for "Linux", but otherwise I think it runs perfectly.
Oh, I didn't know that, thanks a lot! I'll try that with Hades 1 later today, thanks again! : )
Anyone else had this glitch ? Hammer with the first weapon
got it too
Thanks for testing that! And good idea. I don't have any other accounts to test on, but we use separate computers, so I just tried swapping to his account on my computer. Still no luck, but well worth the trying. 👍
I just got the same bug on PC and resetting the controls fixed it too, thanks !
I've got a game-breaking crash where if you die on the|| Chronos ||fight with the death defiance that only revives you when you kill all enemies in 10 seconds. When the timer runs out the game seems to freeze/crash. It's frustrating as the only way to go back is to give up and lose all my progress from a successful run.
Hi everyone!
I'm not sure if you are aware of this one, but I just found a bug after ||acquiring the hot springs||.
If you dash against the wall you can dash out of the map like I show in this video
If you haven't already could you please send F10 report now mentioning me (Tiank) so that it can be investigated a bit more?
Sorry, I don't know if this is a technical thing or I'm misunderstanding it, but: How does awakens ||The Seer|| card at the altar work? It just says "||Awakening: Activate each surrounding Card.||" which I have (as far as I can tell), but it won't awaken and I'm not sure if I'm misunderstanding it somehow.
I already sent one sorry, I could DM you my email so you can find it if it helps
Yes, please, DM me.
Pretty sure you need the surrounding cards to be selected and active
Yeah I did that too and it still doesn't awaken, plus as far as the other 0 grasp cards seemed to work I dunno if I needed to have the "requirements" selected/ active, just generally activated
I try to play the gsme.But I find that the game game is not smooth enough.When I use the weapon to attack enemies.I feel it was not so fast and I don't know why
Then I have no clue
Ah well! Hopefully someone else might have an answer, but appreciate the suggestion!
You need ||all of the adjacent cards active (selected), so XVi, XVII and XXII||
anyone else playing on keyboard and having some weird things happening with run/dash? like character sprinting just after dialog?
I feel it is a little slow
Aaahhh ok the diagonal too. Thank you! I will note, the wording on that doesn't feel great to me as unlocking cards will view the cards directly next to them but not diagonal so it feels like the game would imply that as adjacent vs. all surrounding
Feel free to post this feedback in #h2-feedback !
Ah will do, thanks!
Please report such things with F10 when or after they happen, thanks!
will do, thanks
hey hey! hope everyone is doing well today.
i've been trying to play with my xbox controller on a win10 pc - it's detected in windows, detected in steam, but not detected in game. gave tried restarting steam, restarting the game, and restarting the pc to no avail. any suggestions?
Ok, so I just tried launching H1 on my Linux laptop, and everything works fine, until the moment when I try to plug in a controller, then the game crashes... I've tried with two different versions of Proton, and two different controllers... Any idea what might cause this?
My game crash with a black screen every time I launch it with this error:
Try things listed here: #h2-tech-fixes message
I keep getting random controller issues mid game. I mean my controller is still connected to the steam deck but it doesn't recognize any input. Also I have game rumble disabled and vibration turned off in game settings
This might help: #h1-tech-fixes message
Also, try plugging in the controller before you launch the game. And please move the convo to #h1-tech-support if those things don't work for you, thanks!
@agile yoke
Very very non official, but apparently someone got it working with this kind of fix
https://github.com/tuffee88/d3d12ProxyEdrDx11_0
where I put this fix
You gotta figure it out yourself (if you're on windows)
There's a much easier fix for linux
Hello, can any bug in the game be put in this channel ?
Please report bugs in-game using the F10 key
I'm having the same problem of not meeting the requirements, any solutions
Not sure thats how you spell 4 in roman ::D unless its meant to be that way
Are you on Window or Linux?
Windows
Okay, there is apparently a bug which prevents sufficient hardware from being recognized by the game under Linux, which is what those feature level parameters are for. If you are on Windows, these suggestions are probably not for you.
Which hardware are you running on? CPU/Memory/GPU?
Problem: No sound at all in game
Platform: Steamdeck
Info:
- Other games have sound
- Steamdeck menu has sound
- Tried reinstalling
- Tried other sound sources
- Tried other proton version
- Tried desktop mode
- Tried verifying files
not sure what more I can do
Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz 2.71 GHz
32G RAM
Intel(R) HD Graphics 530
NVIDIA Quadro M2000M
Found and reported my first bug, after using the ||Wolf Howl || Hex, my directional input movement was disabled except for dashing and sprinting
I had been using the hex earlier in the run and this was the first time the issue occurred
thankfully, it seems moving to the next room solved the issue, although it occurred again when using the ability
i've encountered the same bug, do i need to mention you in the report, or were you able to find the previous one?
No need to mention anymore, thanks!
I think the question is whether your graphics card supports Direct3d 12_1, which I think is required (can someone confirm that?). It might be too a GPU old to support that.
This website lists a feature level of 11_0, which I think is not high enough to run the game.
https://www.techpowerup.com/gpu-specs/quadro-m2000m.c2740
It does list Vulkan 1.3, which might be enough to emulate Direct3d 12_1 through proton. Maybe this sounds a bit backward, but it might work?
You can try things listed here: #h2-tech-fixes message
Also, try changing volume sliders in game in Options, if you haven't already.
Please use F10 in-game to report it, thanks!
I think it's not because the GPU is to old because i try with an older and it's work
Thanks for the reply:
- Did the volume slider change, didnt work
- had a small update for steamdeck, no hurray
- had proton 8 already cause game wouldnt load before
more ideas?
According to Tiank, it's actually only 12_0 that's required. But @agile yoke, your GPU lists as only supporting 11_1, which is not enough.
No more ideas, sorry 😦 Could you please send an email to support@supergiantgames.com detailing what happened and with your log file which you can find in /home/deck/.steam/steam/steamapps/compatdata/1145350/pfx/drive_c/users/steamuser/Saved Games/Hades II/ so it can be investigated?
Will do, thanks for the help ❤️
Yeah... so this was fun to see
@agile yoke, I think that your best shot is emulating Direct3D 12_0 though Proton, since I think your card satifies the minimum requirement of Vulkan 1.3 for that. This is what Linux users do as standard, but it is also possible on Windows (I think). I'm not sure how though. I'm not sure this will work for you without enabling something somewhere in Steam, but if you are running trough Steam, try the following:
- Open the preferences window for the game
- Add the following line in the space for launch parameters:
VKD3D_FEATURE_LEVEL=12_0 %command% - Close the prefences window
- Try to run the game again
If the game still fails, try again with VKD3D_FEATURE_LEVEL=12_1 %command%
Otherwise, you might have to figure out how to enable Proton on Steam for Windows...
Game loses audio on alt tabbing. I am connected to a bluetooth speaker
I’m not satisfied how game performs on a steam deck. I can’t even tell what the problem is, it looks kinda blurry when running, but then it’s pretty sharp when you choose boons.
Then it feels like internet connection issues in any online game where your character constantly catches up to it’s real position, but not like every second, but even less, like 0.2seconds.
It’s so weird and hard to explain, but I felt the same until in Cult of the Lamb until I disabled vsync. But then the blurry part, like the game is scaled to 95% or something
Hey teams ! Glade to have fun with this aaaaaawsome game ! (I was nearly to beat time)
Anyway !
I'm reporting this bug. Each time the boon apears with this skill
And an english speaking of Poseidon (for no reason, I'm french x) )
Now, a lil brerak 😄
very weird considering the game is really optimized. Im running at 144 hz 1440p on pc on max settings and absolutely see no frame drops
Ive only ever seen a massive frame drop when I cast and gathered a bunch of those tiny adds from the water area with the aphrodite cast
Everyone saying it runs perfectly on a deck, but lets say I’m playing Brotato, the game more responsive, and in hades there’s like some sort of small delay
There was like 50 plus though haha
maybe try resetting your steam deck?
Hey, I've unlocked two things at the same time in training area and this is what it looks like in my game :
Not very important but still wanted to share
Maybe it has something to do that game is launched with the help of proton and not from the box
not sure what proton is
Did anybody lacking Direct3d 12 support try this? It would be very cool if it allowed someone to work around the minimum spec requirement!
@modest marten @carmine sierra @hot steeple Thanks for your reports, please report bugs in-game with F10!
oops, my bad
Proton is the translation layer that is required on Linux to interpret the games native Direct3d into commands a linux driver can run. If you are running on a steam deck, proton is what allows the game to run.
same ^^
Wanted to bring it up, haven't had it happen again, but 3rd boss, for some reason was unable to dash/sprint unless I was using the hex that makes you invulnerable
Hello - I have an audio thing and i wanted to check if this was a bug or a feature before reporting it in-game but i just got back from being totally obliterated by ||eris|| and now there's a massive whooshing noise that plays when I'm at the main crossroads hub (but not the weapons room), and when I descend it plays after the music has stopped at each location. Is that like, a plot thing? or should I just f10 it
Edit: I can send a video clip of what it sounds like
not tech problem but wanted to make sure it will reach to the top
#h2-feedback message
Feel free to F10!
any updates on the bluetooth controller issues? (yes i did try all fixes from the FAQ)
please fixxx 😭 😭 😭 😭
Depending on your situation, it might not be fixable. What hardware are you using? The GPU needs to support DirectX 12. I guess you are on Windows, right?
my controller isnt being registered does anyone have a fix
dying with the Moross ring that makes you revive makes my game crash
Please use F10 to report in-game, thanks!
in my dxdiag it says that my DX is 12 and still the game gives this error
oh thjank you!
Have a look here: #h2-tech-fixes message
ugh,if i can't get the controller to work, i might just refund... how can ya'll have technical tests... and then, controllers being such a big issue
meanwhile the game is teasing me: "Recommended playing with controller"
and yes, all the fixes did not help either
does even steam recognise the controller?
yes
i tried all variations now... Bluetooth, USB... with overlay, without overlay... sadlyu cannot disable steam input, bcause actual steam controller needs it enabled always
here it says that I have DX12 but the game still gives the error
my config:
intel core i5 5200U
8gb
intel HD graphics 5500
Is it because my config is low?
Every time I try and submit feedback with the keepsake menu open, the game locks up my computer for like 15 minutes before crashing 😦
Hello! I just wanted to apologize for a bug report I sent..ha..ha.. I was in the middle of a fight and accidently hit a keybinding on my mouse which was F10 and the game froze I thought my game had bugged... I then found out how big of an idiot I was after I clicked submit and my game was fine..! so Ignore my report and stupidity or just laugh at me LOL
Can I ask nontech questions here?i dont know where should i
So, I'm on the Steam Deck (original model) and half the time I defeat the second boss the whole Deck crashes (game freezes, blinks, and the Deck restarts) and I lose the progress of the ongoing run. It would crash a couple of unrelated times but at least the progress would remain saved but this latest issue is really stopping me from making progress. Any fixes/something I can do?
has anyone else had the problem of not being able to dash?, i picked up the hex perk where i become impervious and i can dash fine while thats active but after its done i cannot dash anymore ive tried switching the bind. all of my other buttons work like my cast and attack but the dash wont work
Also Tazz if you're still having issues you can use a program called DS4windows which you can trick an xbox controller into being a ps4 controller or viceversa and a lot of other things I use my ps5 controller as a mouse pad so i can chill back in bed with it but it's great and has always helped me when steam isn't detecting
Hi @tazz, please check your DMs so we can try to troubleshooting this together
yea i have a Steam Controller tho 
Maybe this is a better place to ask... is there a recommended controller or a "best" controller when playing on a laptop? I played the original on the Switch and the controllers I've tried so far are kinda wonky and not very fluid.
I’ve seen these review to fix this, try and lmk if it fixes the issue. Haven’t gotten around to try yet but having the same problem as you, https://steamcommunity.com/app/1145350/discussions/1/4357872738329089827/?ctp=3
In hades 1, there was an option for kbm called "dash in the direction of cursor". Is that removed for hades 2 or not yet implemented?
I saw about this, but I didn't understand how to use the Github solution on my Windows
i was having the same problem, there was a small update just now and now the game runs to me (idk if was because of that) im also using in the steam launch properties the following commands: -dx12 -dontForceMinReqs (worth trying again)
They posted documentation to use as well here, https://steamcommunity.com/sharedfiles/filedetails/?id=2775705396
Was used for elden ring cause people had the same issue but I guess it was working for hades as well
Oh fr? Was the mentioned in the patch notes?
And was it ever working for you before?
the github "solution" gives of another error
could work if u hv a good gpu and for some reason, getting falsely flagged, but if your gpu is bad, prob wont work
Damn, what’s your gpu?
No, i was searching for solutions either and even had requested a refund
hello, when i launch the game my sound just stop working until i reboot my pc. Thats never happend in any others game so i dont really understand, does someone have a fix ? (btw i play with airpods pro 2 if that can help)
Wow you lucky man haha, what’s your gpu?
GeForce GT 730
what, how did u
the other hardware are at the min reqs
i got the same gpu and it gives me another error
did you tried this launch commands?
let me see
It didn't work, but thanks
same error for me, welp
Is there a way to either change the size or color of the cursor in game? I forget if you could do that in the first game
:(
I might have solved the cause long loading issue on deck
idk how u managed to do it, even tho we hv the same gpu, but hope u hv a good time playing the game ig
don't know if you found out, but i had the same problem : in french the ||introspection|| (or ||insight|| in english) is not correctly labeled, you need to press the X button on your controller (or the equivalent on your keyboard)
https://www.nexusmods.com/eldenring/mods/150 Here's my take on the d3d12 problem, this solved my case atleast
Is hades 2 so much more graphically intensive than hades 1? It says I don’t meet system requirements for hades 2 (I checked, I have updated drivers, though a crappy ghtaphics card) but my computer runs hades 1 just fine. Help?
@earnest cliff sorry ping, but major kinda? I had the 80s launch issue. If I turn off the wifi it start in 5s. But just going to offline mode doesn't, but straight up walking outside with the wifi disconnected it starts in 5s.
Enabling wifi power management in the settings does not help.
Using a mobile hotspot it starts also in 5s.
So it must be a server checking issue that my router is probably timing out on?
(also quits faster now)
That's very helpful, thanks for the info!
Any way to turn off the version number thats in the top right of the screen? I use an OLED and dont want to risk burn in
Are the familiars bugged? Frinos just keeps hopping around not doing anything...
More info. It's my dns. It's blocking events.backtrace.io from the deck when I start the game
No way to turn it off but the version number is low-opacity so the color of the pixels are still changing behind it as the screen moves and shouldn't cause a burn-in issue
Perfect, thanks again, we'll be sure to address this.
got another error now
Well I do have an adblocker so it probably senses it as spammy telemetry. I'll disable it and try without
Don't know if this works as intended but : (Boss 2 spoil) She is stuck like that since the end of the fight (it's my summoned monster from selene power)
Yeah. api.gameanalytics.com is also blocked but straight up, disabling the adblocker solved the issue outright. I'll just white-list those two and it's golden. Probably not much you can do with that as your collecting telemetry for the EA. Though you can just add that disabling any adblocks would help (or unblocking those domains)
(this is the list I'm using BTW)
||https://gitlab.com/hagezi/mirror/-/raw/main/dns-blocklists/wildcard/pro-onlydomains.txt||
hello guys, is hades II supposed to come on Mac soon ?
We'll be bringing the game to Mac eventually, though we don't know exactly when
That's sad 😦
A lot of mac user played hades the first on mac, we expected to have the second opus as well !
Yep, we'll definitely get the Mac supported when we can!
But not ETA yet right ? not something in your backlog
we'll have to wait probably the 1.0 version
No ETA, which means we don't know if it will be before 1.0 or not yet
When you see bugs, please report them in-game with the F10 key!
Well, that's unfortunate as I've got no true understanding of this. I just tried that from my elden ring files and it worked for me
Hey, not sure if im in the right place but, i played hades 2 for about 7hrs straight in my first sitting yesterday. Got on today, noticed there was a download assuming it was a patch or a small update. I opened up my game and i have no saved file. Any reccomendations?
Sorry to hear that! Please try checking #h2-tech-fixes in the sections "If You Unexpectedly Lose Saved Progress" and "If the Game Won't Start or Read/Write Save Data"
Same thing here
I had this same problem and contacted Supergiant support. Apparently my graphic card did not meet minimum spec. It might be the same for you.
sadness
i just need help w something dont know the protocol so im gonna spoiler it. 😅 ||how does the centaur work?? the awakening tthat is. it doesnt let me select the centaur anymore, but all my cards rn are 1-5 grasp, does that mean i dont need to select any since they're all passively acttivated..?||
Has any of the windows people with direct x 12 tried using Vulkan through Proton yet? I'm curious whether it would work...
An update to my issue the game wasn’t refusing to progress it was just progressing in super slow motion so all of the scripted events took actual hours to complete and the second phase of the boss fight chronos just stood there while I sat in one spot and shot him the following scripted event took actually over 6 hours till I was able to reach a spot where I could safely quit without losing progress
This would be a better question for #h2-discussion!
okay sorry, didnt know!
Hey does the save game from the technical test carry over to the EA version?
nope, but saves from early access will be kept throughout to 1.0
Is there a way to report a bug in-game? I think you could have done it in Hades 1 via pause screen. I can't seem to switch tools and weapons in Crossroads.
you can press F10 in-game to report bugs :)
i've been playing the EA on my steam deck, but in Desktop Mode (as i'm moving and it's being my stand-in PC for a bit) - occasionally dialogue audio will play twice, but pausing & unpausing fixes it.
(will bind f10 to one of the back paddles in the future; reporting bugs without an attached keyboard is hard :'( )
I tried the "If the Game Won't Start or Read/Write Save Data." I whitelisted the game but it wouldn't load my saved file. I tried "If You Unexpectedly Lose Saved Progress" but i dont see any files with any of the following names that were listed: Profile1_Temp.sav, Profile1_Temp.sav.bak, or Profile1.sav.bak1 I only have Profile1.sjson and Profile1.sjson.bak.
That's unfortunate it sounds like the game never created them. If you start a new save now and quit after the first time the save symbol appears, does a file show up there?
Yes. I have a saved file for night 1 now even after closing the game.
I am currently playing the ea and it doesnt seem as though the display options borderless and fullscreen actually do anything. Moreover it wont let me change the resolution or the display the game is running on
The link helped me to solve it, it now works, thanks a lot! ❤️
as i said before, i was having the exact same problem and supergiant also told me my graphic card was below the min req, but for some reason now i can run the game and its super smoothly, no lag at all. i get it not allowing graphic card with dx11 but they should allow people with low end graphic cards that has directx12 play even with lower fps. right now im using this commands at steam launch properties, idk if its doing something but its worth trying (did not work for some people with the same graphic card as me)
Not really a bug, but I noticed a typo in the text when first giving Hecate nectar. It's missing the word "it" between "if" and "isn't."
Hi everyone, in case anyone is having this specific controller issue : with an xbox series x controller it sometimes disconnects (with full batteries) but only while on the game window (works on desktop and all), replacing the batteries while not in Hades seems to work !
Hi! A little bug here for you guys (not a serious one ofc)
Hey guys. I have an issue after latest patch. The game just won't load past steam deck game startup screen. It just escapes after few minutes. What is going on? 😦 played today for couple of hours and there was no problem at all.
Little UI bug, overlapping tooltips in the path of stars. I'm on a 32:9 monitor if that's a cause
It did not work. But thanks for the help anyways 
small bug with Heracles' pathing AI, in the challenge room I was in just had him standing there the entire time trying to charge forward into a wall. Didn't resolve itself until I cleared the wave of enemies and he had new targets to focus on- making the competition a breeze
wasn't even attacking the guy near him, just staring at my fight
i hit f10 to report a bug and it froze my game without popping up the bug-report screen 😨 i can't click anything or open the steam overlay 🙁
thats sad, i hope they change this later
My bad, I had power saving turned on. Works flawlessly
got the same minutes ago lol
Hello. First of all, I'm sharing the bugs I've experienced through the translator.
I've been having fun for 9 hours, but the damage UI and HP reduction UI didn't disappear during stage 1 play with torch weapons, and even if I killed all mobs, the rewards didn't appear and I couldn't move to the next map.
I'm sharing it with a screenshot here.
Hi Uemdam, if you're still on that map, can you send an F10 bug report? It will provide us with the logs to investigate. Thank you!
Helloo, I have input lag when the game is set to fullscreen, is there any known fix?
sorry, closed the game now. when i show some bugs then i report press f10. thx
Please report that in-game using the F10 key!
That's a known issue, thank you - you can report bugs in-game using the F10 key!
That's a known issue, thank you - please report bugs in-game using the F10 key!
If this happens again, alt + tab should help you find the window!
Hey there, I seem to have encountered a bug, the "gift" prompt always show on every NPC, even the ones I have max afinity with.
Also, If a mod or a dev could PM me, I have some question (think I softlocked my save)
Hi Clamma, I will follow up in DM with you
Jonathan mentioned reporting with F10, though I think the case here is that your game crashed at some point - if you get an error report that shows that the game has crashed, you should close out after submitting the report and reload the game.
You can report that in-game via F10 - what's the softlock?