#h2-tech-support
1 messages · Page 23 of 1
Yes, that's right
ok thx just confirming, reinstalling rn
Anyone having the game freezing when going into the next room after the new patch v1.137498 on steam?
Hey please try uninstalling the game, and then also manually deleting any leftover files in Windows here (if using the default install location):
C:\Program Files (x86)\Steam\steamapps\common\Hades II
This should get rid of any old or modded files that the normal uninstall leaves behind.
Hello, I’d like to report a bug after today’s hotfix. (Slight spoilers) ||Prometheus is nowhere to be seen in the hot tub with Heracles, please fix this as it ruins my immersion||
Thank you for your time.
Hi @earnest cliff I have tried reinstalling the game and running all the glitch fixes in the https://discord.com/channels/456889434672201729/1237195543474606200 channel and I still getting dropped frames every 2 or 3 seconds
a stutter is how I can best describe it
I have latest graphics drivers
Ok thanks for the update. The stutter occurs whether VSync is on or off?
Sorry to Bother you @earnest cliff. I'm replying to my earlier message and still can't seem to find any sort of fix. Any help is greatly appreciated. Thank you!
Yes
Ok, can you DM me the two files mentioned at the bottom of #h2-tech-fixes ?
Will do, thanks Gavin
I'm struggling to find this file, would this be in my Steam folder?
Your Hades II.log located here: ~/Library/Application Support/Supergiant Games/Hades II/Hades II.log
Oh are you playing on Mac?
Hi @modern canopy , the Switch and PC update the cloud at different times. PC updates when you launch and close the title, Switch updates when you open the Play menu or when you quit out of gameplay. When you were trying to upload your saves from Switch, do you recall if you caused a sync with either of those methods?
I have Uploaded the save data on my switch. It has the symbol that it on the cloud. Yet it does nto appear on my PC. I have created a save file in a different slot on my pc twice now and it shows up on my switch and updates properly. Should I create a save file in that slot on my pc and not update it on my switch and when I save a quit could it potentially overwrite what's in the cloud for steam?
Potentially, yes. Before that we could check your cloud save settings on your PC. It sounds like it's enabled, but maybe there's something else that's affecting the upload from PC. Are you on Steam, or Epic?
Sorry, just saw that you're on steam at the end of your previous comment
So I don't think it's an upload issue from PC. Since I can see my new saves on my switch that I created on steam.
Okay, and just to make sure. You're trying to upload your Switch saves to PC?
Yes
Okay, let's try starting fresh then -
- On Switch, Disconnect from Steam cross-saves
- On PC, go to \Users\username\Saved Games\Hades II and delete the save files, as well as any cloud.cache files.
- On Switch, reconnect Steam cross-saves and force a sync by loading a save, going into another room, then Pause > Sync & Quit.
- On PC, after the Switch sync completes, boot the game to the Play menu
Step 2 is assuming you don't have saves you're trying to keep on PC
Why delete save files when u can just make a new profile?
Did not seem to work. The only file that shows up is still that one that I made on steam but was saved to the cloud VIA Switch.
I ended up making a save file on Steam in that Slot. Closed Steam. Made sure to overwrite that save with the the original one on the Switch. And it now appears on steam.
Strange that it didn't appear in the first place, but it sounds like you fixed it
Would You like me to send you a DM of everything jus tso you have it incase someone else has this odd problem?
Yes, and thank you
Hi, I do not know where to ask this, but is there a release date for the hotfix on consoles?
No, we can't provide an exact date, but hope it will be soon
Sent, and I appreciate all your help in trying to get the problem fixed.
Thanks for the heads up. Love the game.
Appreciate that, and your patience as well
@earnest cliff so there's this exploit that I'm not sure is a bug or intended
Hephaestus' Tough Gain normally cannot be be upgraded via poms, but if your receive it as a sacrifice boon, it will keep the levels of your original gain boon, potentially giving you -15 damage taken on every hit or even more, which is a bit game breaking, though it does require a lot of RNG and setup to make happen
maybe the team could look into this
Thanks, if you're on PC please send an in-game report with F10 next time you encounter this!
should I press F10 on the boon selection screen or after taking the boon?
Either is fine!
okay, thanks
With the new patch today I am still getthing the CONSTANT jitters whenever I run to fast or try to dash North or South. Cant figure out why. Tried ALL the steps in the pinned comment and it still won't stop doing it. Not getting any FPS drops AND tried playing with just Mouse and Keyboard. Restarting the entire pc seems to work but only for a while until it starts doing it again
no, using zero mods and uninstalled the game and reinstalled
Hey sorry to hear that. If the issue suddenly started on 4/13 it sounds like something may have changed on your PC, since the game hadn't been updated in quite a while before that. The next step I would suggest is to follow the steps here: #h2-tech-fixes message
To fully uninstall and do a fresh re-install your graphics drivers
yeah I've tried all of that. Haven't installed any new programs or graphics drivers but did do a full install of graphics drivers and the game anyways.
unlocunlock dream runs
Once again unsure if this is Switch 2 specific, Mel is able to take damage even while Snow Queen should be active
Switch 2 player, can't F10. Just wanted to report a minor Russian translation issue
||Ares' magick restoration boon says "Восстановление магии за от плазмы:", which roughly translates as "Magick restoration per from plasma:". It should be either за or от, not both - "Восстановление магии за плазму:" (per plasma) or "Восстановление магии от плазмы:" (from plasma)||
I'm a PC player, so others can correct me if I'm wrong, but I'm pretty sure you can f10 on consoles by going into your settings and rebinding the bug report button to something you can actually press
there's no bug report option in settings of the Switch 2 version of the game at least, and I was told by mods to report Switch 2 issues in this channel instead a while ago
[Aspect of Pan] blades with [Dancing Knives] with Poseidon's special [Wave Flourish] causes the normal (non-omega) special to not trigger ANY splash effects (not even on the first hit) is this an intended effect?
(omega special still triggers splash with each dagger on the first hit as usual)
Good job. Where exactly did you report this? Is there an official place to report?
Also have the developers responded or addressed it yet?
I wonder if they are working on a fix. I'm holding off my purchase on PS5 Pro.
I want to play on actual sharp and clear native 4K 120. Not blurry 1080p.
Which is a bummer because I already put the $ and almost pulled the trigger when I saw this.
They should also consider adding PSSR2 for Pro. Makes it even better and clearer in motion.
is input lag fixed with the new patch on nintendo switch 2?
@analog forge please ping me back when they respond or if they talk about or release a fix! Or in case you find a solution - I'll have to hold my purchase of the game if the game stays blurry and low resolution on PS5 Pro.
Heyo! You can report issues here and/or by emailing support@supergiantgames.com
I know the devs are aware of at least one issue with blurred visuals and have been investigating them. There are several responses from them higher in this channel ^.^
I keep crashing when trying to go to the next room every time, right after defeating the 3rd boss. Just happened now btw, and on the latest patch at that too
It might be worth checking for corrupted files to make sure it's all good there, and to do that:
- From the HOME Menu, select "System Settings."
- Scroll down the options on the left and select "Data Management"
- On the right hand side select "Software", then select the software title you would like to check.
- Select "Check for Corrupt Data"
- If corrupt data was found select the Redownload option and follow the instructions that appear.
- If no corrupt data was found attempt to play the software title again.
It might be also worth fully re-installing the game if the above doesn't help.
Hi there, I've encountered a progression blocking bug on ps5 - everytime i return to the crossroads after beating ||typhon||, Hekate repeates this exact line of dialogue suggesting i save his eyes for a rainy day - she has done this 6 times in a row now and i have 10 of the things. I cannot unlock the disintigration incantation
Hi, thanks for the report, this is really odd... I'd suggest clearing some Underworld runs to ||talk to Zag|| and then checking with Hecate and the Cauldron to see if it unclogs things for you. Also, have you double checked this incantation is not in the Cauldron, scrolling down the list if necessary?
Thankyou for the response. If you look on that second picture I have 11 underworld clears. The last 4 I was unable to talk to ||Zag|| because he cant hear Melinoe anymore
I have the ||spear||
if you already have the ||spear|| you should be able to craft the other incantation to ||perma-kill Typhon||
can you show us your cauldron incantation list
absolutely
yeah looks like a bug
there's supposed to be 2 incantations, one for Chronos, one for Typhon, you do the Typhon one first once you have the ||spear||
Yeah that's what I've read, the Typhon one is supposed to be offered by Hekate after a few chats, she's stuck in the same dialogue though - everytime i return to the crossroads she has an exclamation point saying that line of dialogue
You need a specific line from Hecate to unlock the Disintegration incantation, so maybe you can try Gifting her, to prompt a different line, then do a run and die right away, go back and talk to her again to see if something changes.
this update feels a bit rushed what with all the random bugs, but they've already pushed out one hotfix, I guess all we can do is just wait
ill try that now, her affection is nearly maxed as i thought potentially that was gating it
Also, is Hecate the only one who repeats her dialogue like that?
she is the only one i have noticed, Zues and Hera say variations of celebrating Typhon's demise everytime i return to olympus
but they dont have an exclamation mark
Ok. Please try what I wrote above, and if it doesn't help, try re-installing the game.
yeah, try losing a run, maybe you're too good and she's stuck in this post-victory convo, haha
but it's probably just a bug
Is there a reason other than a bug for why Aspect of Circe wouldn't show up with other aspects after doing the reveal incant?
She's giving me a line about icarus now, so perhaps the dialogue got stuck like you say - willl try losing a bunch of runs - If this is a bug ive triggered for being "too good" like you say im putting that quote on my wall
You also need a familiar for it to be available.
Of course, I should have realized (just got that incant during the current run) Thanks
so when i had the old procesador, the game was running well in low graphics and it worked excellent!, but then when i got the new one
Ryzen 5 5600 G, the game simple doesn´t load after i load the save file.
it only stays in black, with no music playing, i tried making a new save file, and it loads the main level and then freezes, what i can do ? because i miss playing this game too much xd
and also this happens when i put the game on full screen
Hey it sounds like your graphics drivers may be confused between your old CPU and your new one. Try following the steps here to do a clean re-install of them: #h2-tech-fixes message
So i died around a dozen times to run through all of Hekate's dialogue, she no longer has a yellow exclamation point for me - i just uninstalled and reinstalled the game too
I guess ill try one last olympus run to see if going through her backlog of dialogue somehow triggers the new line
What am i supposed to do i cant upgrade it satz all locked dream btw
Btw those most left dont work
If you click on the ones most left, top and bottom (not middle), does anything happen? Also, if you're on PC, please report it with F10.
i shut the game down and tried it again now it works didnt get to report it tho
If it ever happens again, then please use F10 to send a report, thanks!
Will do! thanks for the help
@humble niche Alright so, i did another full run and its still stuck on teh same dialogue after having ran through all of hekate's backlog of dialogue. I also tried dying to Typhon to see if i needed some sort of death flag there which triggered a different dialogue about continuing to collect samples but after dying after that she has nothign else to say
Hmm, ok. Do you maybe use Vow of Rivals during your runs? Might be worth turning it off and then fighting Hecate. Or turning it on and fighting her if you've never used it. Apart from that, just trying to do runs, talking to everyone and checking with Hecate, and I'll keep looking into why this could be happening.
And just to check, I assume you don't have the ability to do Story Reset yet, as this is your first playthrough?
I've fought Hekate numerous times both with and without Vow, ive gotten her approval as far as i can without the ending and ive raised affection with most other denizens of the crossroads and quite a few people outside it.
I do not have the ability to story reset no sorry
I'll try a few more runs to Typhon and let him kill me in the hopes that triggers new dialogue like the one i encountered. In the meantime (as its 2:30am my time and im about to crash) should i send an email to support@supergiantgames.com?
Try actually doing a successful Surface run, so killing Typhon.
No need to send an email in this case, thank you for trying various things and sorry for the trouble!
So i did kill typhon originally after all of that troubleshooting, and it resulted in the same bug - i then let typhon kill me which is what prompted the new dialogue. i'll try both tomorrow.
No worries, thanks for your help trying to rectify it, slim chance as it is - if there is a fix that you come across would you be able to send that to me?
We'll keep looking into why it might be happening, but there's nothing we can send you to help with the issue, unfortunately...
Ah I see, so likely a case of hoping you guys are able to replicate it and waiting for a patch then?
Thats a shame, thanks for your help anyway
I believe console patches need to go through a certification process, so it might take a while for the fix, the first hotfix is PC only so far
Yeah Sony and Microsoft dont make it the easiest process
you really speedran the game though, I'm amazed, it only took you 3 days
I took time off haha, had my alarm set for launch, this was the game I was waiting for this year.
Heyo! I'm not certain off-hand—what type of input lag were you noticing / where is it happened?
Update on this, it seems that we were able to identify the issue and we're working on a hotfix! No timeframe for when it will be available on consoles, though...
It does seem to be related to meeting ||Zeus in the Palace|| before meeting Hera, so it looks like it indeed happened because you are too good 
that was fast, good job guys
Yeah that was super fast, thanks so much for keeping me in the loop
which swan is the right swan

(I'm in the user bar near the top, under "Community Tech Support")
good day my save files are gone and i wanted to ask if you may help since i saw your post on a steam support page
regarding hades 2 newest update
@cedar flicker
Heyo! Are you on Steam yourself?
yes
As a starting point, have you already checked the folder location mentioned here ( #h2-tech-fixes message ) to see if you can recover your files? It might also be worth checking your Steam Cloud here: https://store.steampowered.com/account/remotestorageapp/?appid=1145350
If you just paste that entire thing in on a Windows PC, it should automatically shortcut you to the right place
then there is no saved games folder
Do you have something like an extra SSD hooked up or anything like that?
I remember some people had issues finding their save location due to it defaulting to a different drive
Try looking on the other drive, then
only has videos pictures music and documents
:(
You may be able to create the folder yourself, and then paste in the save files from Steam. I recommend downloading the ones from your cloud and making a copy of them somewhere else on your computer first.
how the hell i do that
I’m so glad, I just noticed the same glitch on my console, since it’s my third save it was quite easy to first try the surface. Thank you for being on top of things, I’m looking forward to the patch. Maybe I’ll go back to my completed saves on PC to experience the new content
while in your user folder, go to "New" and then "Folder", and name it "Saved Games". Then go into that folder and do the same for "Hades II"
two II
Sorry for the silly question, but the update is on Mac, right? I downloaded an update, but none of the new content is there - I uninstalled the game but there’s still nothing different there; I don’t know what to do to try and get it to work 🙁
Yes, it's on Mac as well. What version number do you see in the upper-right corner of the main menu?
Not quite tech support but I'm if there is a way to "soft reset" my story progress without loosing all the resources I gathered in Early Acess. Finally have time to properly get back into the game and want to restart somewhat, but also don't want to lose my materials. Is this possible? And if not, what dopeople recommend. I played mostly during the launch and the first big patch.
I think there is a dissolution of time bug on Xbox. I've gotten the Hecate dialogue about saving my void lens 3 times, I have 9 total sand, 5 lenses and gigaros and still no unlock of the incantation
there is a soft reset, but it's only available after watching the ending, it resets all story progress so that you can do it all again (for whatever reason) while keeping all of your upgrades, materials and most relationship progress
the incantation is called "Returning to a Real Possibility", it's IRREVERSIBLE
funny that, you're the second person reporting this today, the other person was on PS5
the devs think that it bugs out if you reach the palace of Zeus without ever taking a single Hera boon (that is, never meeting Hera at all)
Ahh that's possible I beat Typhon on my first try and I don't think i saw any of the new gods but Artemis
check the taverna NPC if you had any Hera boons on that run
if that's the case, then yeah that's the bug, just funny how you both triggered it on the same day
Is beating Chronos enough? The other final boss wasn't in the game yet.
I'll get the tavern unlocked and check
here's the devs response, just for the record #h2-tech-support message
no, you need to get the full ending, 14 clears, 8 down, 6 up I believe
Hmmmmmm not impossible. Not easy either.
Hooray I got gud and broke the game 🤣
Thank you for responding; it’s 1.137543, which now seems to be correct? The changes I was looking for just appeared (I downloaded again after leaving it over night) but that was after I reset and beat the game again - probably an issue on my end, and thank you for taking the time
I got the same bug on the same day as well on a ps5. I mentioned it above as well, so actually at least three people. It seems that taking around two days is pretty reasonable to beat the game
The worst part it that I pretty much did it deliberately, because the patch notes mentioned a different interaction for doing that
“Hera won’t act like she never met you if you reach ||palace of Zeus|| before you find her boon”
ah, that's what probably caused the bug, the new Hera interaction they added for this edge case
That just means I don’t have to worry about actually beating runs until the update, or I can start a new save file 
I think im going to start a new save as well lol, sucks because im 35 hours deep with most bonds maxed but Sony can take up to five business days to approve a hotfix once its been submitted. So even if they are able to buckle down and get the patch out before the end of friday we may not see it for a week
Yeah, I thought about doing that, but I can’t see myself dying on purpose to avoid this bug, I’ll just go back to pc to see the new content
is the new update working on mac? when i try to run the the game on steam it gives an error and doesnt open
Is anyone having their game crash when first bathing with Heracles, cause I'm in the middle of a greater chaos run and I've finally been able to catch Heracles in Dio's room to get the new cutscene with him but just as the cutscene seems to be about to end my game crashes has done this twice, I am playing on switch 1.
Im not sure if this is a bug or just extremely bad luck LMFAO
it's possible to not get any boons
It's probably been mentioned before, but whenever Talos uses his uppercut specifically it gets ridiculously loud for that move only. platform is Steam
Idk if this was fixed since then, but when I started playing I dashed into training grounds and immediately paused, this stopped the music so I tried going back to get it back. That resulted in a very long black screen so I just quit the game, surprisingly it saved me exiting training grounds with everything I did there, so maybe it’s not a problem
Hey, if you're getting OS Error 256, then please try updating your OS to the latest version (if you're on Tahoe it's 26.4.1) and re-installing the game.
Sorry for the trouble! This is a known issue which should be fixed in the next hotfix (no timeframe when will it be, though).
Thanks, this is a known issue. For any future issues, please use F10 in-game to report them, so we can investigate, thank you!
What’s the best way to report a problem on PS5?
You can report it here, thanks!
Hey, new to the server. How do I report a Hades 2 PS5 bug? I'm locked out of game progression by repeating dialogue after each victory on the surface. ** Edit with details**: I can't get the incantation "Disintigration of Monstrosity" and after each victory, Hecate and Mel repeat the same voice lines about finding some materials for an incantation. I have completed the underworld route 8 times and surface route 6 times.
Yeah, they know about it. They said it happens when you beat surface without unlocking Hera’s boons. Probably has sth to do with the change about her interaction
You are at least the fourth person that talked about this bug recently (including me)
Official response
Ah that sucks, yeah I beat the surface first time cause I played originally on PC. Didn't mind it cause I thought it might result in some interesting dialogue. Thanks for letting me know! Good to know its being looked at
Yeah, at least you can work on your relationships with the other characters without worrying that new higher priority dialogues will pop up XD
Literally my exact thought haha. I never finished the game on PC and felt bad about progressing the plot with only 1 or 2 hearts per character
Eh, it happens, this is my third save and I’m also considering doing one with many more different deaths because I know I skipped some things by getting to Chronos on like my third run, or go the other way and beat him first try, but that will probably be harder
Just finished ||Typhon||, is his health bar supposed to dissapear? (Playstation) It appeared at the beginning of the fight and then went missing.
yes.
Oh okay, so it's intentionally not on screen. Got it. Thank you!
|| his thing is that he hides his life force from you, so you just have to keep hitting him and hope for the best while dodging his attacks if/when you can. ||
he has 4 distinct phases, so it's pretty obvious how much health he has left
yeah, once you figure it out, you can pretty much guess when you've almost gotten him.
(please move actual discussion around the boss fight to the appropriate channels ^.^)
Sorry, just wanted to make sure it was intentional!
No, you're absolutely welcome to ask! I just meant further discussion ^.^
So did anyone have any luck fixing this? It's only happening with Hades 2, can't get my save back :/
I already tried restarting steam, pc, verifying the files
Heyo! Could you try launching Steam as Admin? That may be enough to fix it
still no luck
Could you try manually downloading your Steam Cloud from here ( https://store.steampowered.com/account/remotestorageapp/?appid=1145350 ), and make a backup of whatever files you find in the folder mentioned here: #h2-tech-fixes message
Then try deleting the files in your local folder and launching the game - that may be enough to prompt the Steam Cloud to reset
Replacing the files with the ones from the steam link has worked, thanks! 🙂
Steam version just updated, but no changelog? is this a minor fix?
This fix has been added to Hotfix 1:
· Fixed a rare progression-blocking issue that could occur if you cleared the Surface route before ever accepting a Boon of Hera
https://store.steampowered.com/news/app/1145350/view/525373619742703619
Is this the bug that causes the final boss, the scallop in map 2, to have low health but still retain its protective shield?
Heyo! Yes, that is a bug - what platform are you on?
Win11 sir
Could you also report that in-game by pressing F10 ? Thank you!
Oh, thanks. Are other players experiencing that bug, or is it just some people like me who are having this problem?
Yours is the second report of it that I've personally seen, so I'm not sure how widespread it is yet.
Was this your first time seeing that boss?
thanks for pushing this out before the weekend, you went the extra mile!
Still need to get Hotfix 1 to the consoles, which we're working on but no ETA
Hi there - are you playing the game with a mod to add a Vietnamese translation to the game?
just making sure sgg knows about this, they shipped the wrong update on xbox, players have access to debug settings in the options menu
Can't believe they gave the Xbox players free DLC... favoritism
We're aware, thanks!
Post patch Is there any specific steps you need to take to trigger the || disintegration of monstrosity || if you had the bug. Thanks.
Also have a ton of errors and one-hit death after a while.
No, nothing special, you may need to have the repeated conversation one more time "for real" but then should continnue normally after that
Hey, sorry if it's a silly question, but is it part of the 1.003.000 update that was released on PS5 a little earlier today ?
tried an Olympus run and it's still stuck
Yes it should be. Again, you may see the repeated conversation one more time before it sticks for real so may require two more Surface runs
Will try then. Thanks !
Can confirm after 2 surface runs it is fixed on PS5, thank you guys so much!
This was very fast, thankyou so much guys
This! I even get an "Debug" button on my XBox hahahhaha
Pls, I already debug on my working hours, don't make me read /jenkins/ on my free time 
A lot of lorenIpsum spread around here 😅
Update : worked with 2 runs indeed. Thanks a lot !
I'm having trouble unlocking the Acceptance of Another Fate incantation. I checked the wiki and it says I need to learn 3 other incantations, defeat each boss 7 times, obtain the second statue of the night's champion and complete a run in the underworld on 16 fear and the surface on 12 fear. I've double checked my records and I've done all of these, and they've been done for quite a while now. Is this a bug or am I missing something?
yes sir
Have you completed the epilogue? (The wikis are fan-run and unofficial, and may not always be accurate)
I think so, I defeated Chronos and Typhon and got the ending but I'm not sure if theres anything after that
No, that's just the true ending. Epilogue refers to some unfinished business involving what Chronos did. In the ending, ||he frees your family members||, but the ending does not actually address ||what happened to the Fates.||
Ahh I see, similar to hades 1 then, thanks for letting me know.
Alright, thank you - the players who have reported this issue all have the Vietnamese language mod installed. It seems likely to be an issue with the mod. If you uninstall the mod and verify your installation through Steam to clean up the game files, are you able to finish the Scylla fight and proceed?
atheric moonburst doesn't seem to work anymore, btw I'm on keyboard and nouse, used to be able to hold it down the double click doesn't really work, I don't even see the flash it is talking about
Can confirm that the fix for the Disintegration of Monstrosity bug is working on Xbox, too! Thank you to the devs for the quick work!
So I've put 12 hours into PC Game Pass version and last night had some updates in between. It did say Test Version in top right at some point. Today I wake up, I launch the game and my 12h save is gone.
I've tried solutions from #h2-tech-fixes but My Documents folder has no "Profile1" files, all folders empty there. Reinstalling does nothing.
Am I cooked as update made my Cloud save update to point blank state?
I guess I'll try to install this on Xbox and pray my save is there...
yeah, no save on xbox either, i think i got fried from last night updates and everything is gone
Hey, sorry for the trouble! This is likely a profile recognition issue connected to your Microsoft session. You can try the following steps to refresh your session:
- Log out and then log back into your Microsoft account on the app you're using to play Hades II
- Restart your computer
It might be necessary to repeat those steps a few times.
nah I think I'm cooked cuz whenever I reset my stuff it just loads the empty save
and my Saved Games folder looks as follows, with each folder being empty
I genuinely think last night update mumbo jumbo erased all my progress
Heyo! Reinstalling the game may also help. There's a known issue with the Xbox cloud system and that may fix it. It does also use a different file location, so that's why the saved games folder doesn't have your files.
Doesn't help, maybe I should delete the cloud save since it got wiped anyway and see if game pulls up my local save, if its saved somewhere?
Is it possible to know where the location of the save would be, if it uses a different file location?
I don't have the specific path on hand at the moment, but it should be similar to the path described here for Hades 1 ( https://www.reddit.com/r/HadesTheGame/comments/p30gsg/it_is_possible_transfer_saves_to_xbox_if_you_have/?utm_medium=android_app&utm_source=share )
It looks like the erased save file replaced everything there sadly, thanks for the help nonetheless
Shouldn't have played on some bad "tech' version mistakenly released overnight
why is just crash when enter different area?
okay i dont know whats up with the game, this has never happened before, but lately there have been graphical glitches, such as characters in dialogue having rainbow texture. Sometimes it doesnt bother, but other times it progresses until it becomes like this any fix??
im no expert but check to see if you have any modded files still in your game. i was getting consistent crashes until i manually deleted the old mod files.
if you know for sure youve never installed any mods you might be able to just repair the game files?
Hi, please also try disabling any mods and then try uninstalling the game and also manually deleting any leftover files in Windows here (if using the default install location):
C:\Program Files (x86)\Steam\steamapps\common\Hades II
Then re-install the game and see if that resolves the issue.
Yes, these are definitely the main things to try! @narrow tendon
i did try it since i never installed mods, but it still persists
it shows this
hello im coming back to ask if the bug where turning off vsync caused huge amounts of screen tearing, i dont have an option to turn vsync on as the input delay is too much
Try turning off VSync but then setting the FPS Limit to the same as your monitor
Thanks for the info. Please try the steps here next: #h2-tech-fixes message
i've tried doing both those things, im using the amd adrenaline software and have tinkered with the settings a bit but nothing has changed
Ah ok, what version of the drivers are you on? There are some known issues with adrenaline 26.1.1. You can find some suggestions here:
https://www.reddit.com/r/AMDHelp/comments/1qkvu8a/micro_stutter_and_fps_drops_in_amd_driver_2611_on/
And I'd also recommend trying either rolling back to an earlier version such as 25.8.1 or trying just the OEM version without adrenaline:
https://www.amd.com/en/support/download/drivers.html
im using 25.8.1 rn, do you think updating to 26.1.1 would fix the problems?
Ah ok yes it's also worth trying updating your drivers if you're not on the latest (as well as trying the OEM version)
Not sure why it says up to date, there are definitely newer drivers available unless you're on a very old card that doesn't support newer drivers
i've just figured out how to update my drivers manually through the device manager and am in the process of updating the software, also are there any specific steam arguments I could use, suppose in the steam console to fix these issues?
Ok great. No, just the VSync and FPS options already in the game. Most likely it should be resolved with driver settings
i was scrolling through other messages with similiar issues and saw this? would this still work or is this something that only worked for that specific patch
Yes, that is something you can try though generally not recommend and could cause other issues, but can certainly see if it works for you!
thank you! i've updated the software and set the fps limit to my monitor refresh rate and it seems to be working
I'm having trouble getting cross-saves to show up on my mac. I went through the steps on the switch to enable cross-play, everything looks like it worked properly—the cloud icon is there and I was able to sync and quit without any issues but when I went to load the game on my computer the game isn't showing the existing file. I have steam cloud enabled for the game, and I tried fully quitting the game on the switch and steam plus restarting the switch completely and it still isn't showing the saved file.
I'm not sure if there's a step I missed somewhere or some other kind of issue but any help would be appreciated!
Hey, try this - on Steam, start a new game in the same slot that your Switch file should be in, then upload that to the cloud and close the game. Boot the game on your Switch and open the play menu. There should be a cloud conflict on the save slot now. Select the slot and make sure to pick the one with the most progress. After resolving the conflict, go to another room to trigger a save, then sync and quit. The next time you show up on Steam it should be there
That worked, thank you so much!
Game Just crashed to me at the end of a run vs Chronos for the First time on ps5 😭 It voided the entire run
Hey sorry about that. Anything of note in that session? Did it happen to last several hours?
Any ETA on the Hotfix for console? Also I think there is a bug with quick resume not issuing achievements. I just got like a dozen on a game restart.
Thought I'd report this, thessaly barrel exploded and then as shown here after the explosion I take an instance of damage seemingly from the already exploded barrel
Hello, I just noticed a visual bug that happens each time I talk to the music maker. It's gotten to the point where it actually annoying for me, but it seems to go away after I interact with a character or talk to dora. It also covers up some options for dialogue and the like. (look at photo 3)
I play on mac, this might just be a mac issue.
Hotfix 1 should be available for PS5 and Xbox now, but not Switch yet
It happened only once, After getting hit by a sandglass during the fight. (1st phase)
What version should it be showing on Xbox? Cause I just got the looped dialogue about the eye again.
devs said to play 2 runs before you can progress #h2-tech-support message
So I’ve found I can achieve the intended effect by deleting my GlobalSettingsWin.sjson file after I’m done playing each time (so the desktop resolution is what’s referenced when “booting up fresh”)
Do you know if there’s a launch parameter that will ignore this config on bootup? I tried “-autoconfig” as a Steam launch option & it doesn’t work
Hmm, actually you can try setting /X=0 in your launch options, which may force the game to re-detect the resolution on every boot like you say
Hello. Hi I´ve been here since early access. I´m happier and happier with hades2. Now I have convinced my brother to buy the PS5 release which... my god it´s so good. Now There is a really big issue with PS5 that I did not expect Hades2 to have. If your controller runs our of battery when you are in the middle of a fight the game jsut keeps runnign as if nothing happenned... and then you die. It´s a very stupid mistake that the game does not pause... like every PS5 game does.
oooo so far, test #1 worked! i'll try another device in a lil bit, but it sounds promising. thank you! 🙏
the game should pause if your PS5 controller runs out of battery
Hey, is there an update or fix for this? Have you resolved your issue or found out where causing it?
Also on PS5 Pro - and I want to buy the game today, but worrid about the low resolution bug on 120 fps
Howdy! I just wanted to report this in case its not intentional, its about Supay's aspect in the training field (ps5).
Melione holds the weapons as if they were the other aspects and does not fire automatically, nor does she fire if you press the attack button.
The good thing is that this seems to fix itself once you start a run.
Hey any update on the Singapore eShop release?
Hello there techsavvy peoples. Hermes wont let me leave and doesnt have any dialogue for me either right before the final surface fight. None of the interactables in the room had any impact on the gamestate, and none remain now.
Is this bug something one can fix without editing/backing up gamefiles? (cuz console) Or is the run dead and I just have to reset and hope it doesnt happen again when I reach this point in the future?
Playing on switch 1 on the latest patch, on 62fear, using melinoë staff. Don't know what else could be relevant info but lmk if I need to provide anything else
Heyo!
Some questions—have you completed the true ending, and have you completed the epilogue?
Have you used cross-saves at all with PC, and if so, did you ever use any mods on the PC? (You won't be in trouble, it's just important to know for debugging)
Having the flood gain boon active makes it so i can use the witch staff Daedalus Hammer "Mirrored Thrasher" at 0 magick. Im pretty sure thats not intended but works that way since at 0 magick any omega attack that can be used at 0 magick once when activating the boon ability but in this case its always being used at 0 magick without making the flood gain boon activate and go on cooldown. Pretty much i can have the x2 attack always active without having to use an omega attack first in order to restor magick from the flood gain boon.
if i have to guess this type of bug would work with any other similar daedalus hammer's for other weapons
I have completed the true ending, epilogue and completed all minor prophecies.
No cross-saves used at any point
Interesting, thanks for the report! I'm not certain that's a bug, could just be a strange interaction, but if you're not on a console, please feel free to report that in-game with f10.
i did use the in game bug report but thought of doing it in here too just in case since atleast here i can have a video demonstration unlike the built in bug report system
Gotcha, thank you. Unfortunately, due to console limitations, there likely is not a way to soft reset and get past Hermes. I've seen this bug happen a bit in the past, though I believe that cause was patched.
That being said, odds are it's a once-off glitch. I'd suggest doing a quick run with low fear just to make sure.
(Quiet tagging @earnest cliff and @humble niche to flag you in case you have any other questions that might help debugging)
Alright thanks for the quick response(s). Will report back if it happens again so if I dont you can safely assume it's a one-off thing.
If a similar thing would happen again, could I "rescue" a run by using cross-save to pc? (not knowledgeable at all about how cross-save stuff works haha)
Thank you! And best of luck with your next high fear run—I'm working on getting consistent with 32, myself 
There's a chance you could use cross saves to reset the room, which might reset Hermes, but it would probably require setup to be an option, not something that could be done once you're in the room.
just wanted to add that with this bug you can use boons (and probably many other similar ones such as hexes now that i think about) such as heart breaker that creates a heartthrob every 40 magick consumed pretty much for free while having 0 magick.
||i did use the in game bug report for this one too its just that here i can send a video demonstration of the bug||
Thank you for the follow-up and detailed reporting!
Hi, is anyone here running the game with a GPU without D12_0?
I used to be able to play it during early acess with dll from elder ring, now after the first post launch patch. it doesnt run anymore 😭
I was able to force dx11 since the game didnt used nothin from 12_0.1 or something, but I think now they added something to the crossroads that uses it?
i was able to play a run after the patch, but when I got back to the crossroads the game crashes
Heyo! To my understanding, Hades 2 has always required DX12 features, so I'm a bit surprised you got it working in the first place! You may be able to get some more help from the modding server (link pinned in #self-promotion )
by what I understood, the game had a check for your GPU
the dll made the game ignore that check
which is strange because the game run mostly normal during ALL early acess and first launch.
I did got true ending end stuff
I am askin for help in the moddin server, thx
Hullo, had a small inconsequential bug with the trophy/achievement "Giving back" for earnign 10000 kudos on ps5 - this will not pop if you are selecting recycle all but it does pop after you select a single recycle after crossing that threshold with recycle all
Switch 2 player, can't F10. Found one more typo in the Russian localization
||In the dialogue where Hypnos comments on the familiar's appearance bought with Shiny Stars, Melinoё replies "Просто поразительно, что нас с тобой теперь связывают не только сны, н и мои фамильяры!". It should be "но" instead of "н"||
@cursive coyote I had mods previously but I cleared all modes save files and reinstalled the game from scratch, there should be no modding influence left
🤷♂️ if you get any issues I’m not the person to consult but definitely make sure to F10 if you get any issues
Can't F10 if your game crashes/freezes 
I'll shoot SGG an Email about it
You can still send an F10 with just a description of the issue and they can backlog it
Just note that it’s not related to the current capture but note whatever happened before the crash
When sending an email about crashes, it's best if you include the files listed here (so log and DxDiag/System Information) #h2-tech-fixes message right after the game crashes, so that the crash might show in the logs, thanks!
Hey, I checked your email, and the logs show that there's still modified data in your files, so it's best to try uninstalling the game and also manually deleting any leftover files in Windows here:
C:\Program Files (x86)\Steam\steamapps\common\Hades II\
Then re-install the game and see if that resolves the issue. The usual re-installing or verifying the game files integrity is not enough in case of some mods, it seems. You might also try installing the game on a different drive if possible.
If the method above doesn't help, you can reach out in the modding server, which is pinned in #self-promotion.
Hey there, thanks for the quick feedback I'll go do that and see if it fixes things
Yep I think that did it, thanks again for the help!
The "Shimmering Moonshot" hammer for the witch's staff that gives a 10% bonus dmg for each following special attack hit it doesn't work when using your omega version of the special attack, only the regular attack gets that 10% benefit but not the omega which it should since the hammer works for the omega version too, well the first part of it anyway.
||did a in game bug report but came here too so i can give a demonstration of the bug||
Hey there, we're working on a fix for this, thanks for the report!
Hey sorry about that but thanks for report. We'll look into it and follow up when we have an update.
Thank you, I've passed this report on to our Russian translator!
Cool thanks! Just so you know, I've also made another report here several days ago, search it by my name if needed :>
Oh I see it, thank you!
There is a Hermes Boon that reduces the Cooldown (I think of the Sprint) by 30%. But the Text says Cooldown of the Sprint +30% ( Iguess that should be Minus)
Another pretty small thing that I noticed is that Toula in some fights especially Kerberos Boss has not enought range. Forcing her to Wake up and go directly into sleep again, cause the Boss is to far away.
for some reason the game is having a hard time correctly identifying my laptop monitor (ThinkPad E16 gen3). first as you can see it's zoomed in when i set it to fullscreen borderless, my second issue is my fps limit with VSync on is 120 even though my monitor's max refresh rate is 60. i only encountered this in hades 2. i played hades on the same laptop and it didn't have these issues
Just wanted to report a small camera bug: It became unfocused after an encounter on the pirate ship. I was smol Melinoe when this happened, this is the NS2 edition, it self-corrected when I activated the next encounter.
I have a weird bug on Xbox where i'm not getting achievements unless I then open the game using play anywhere on my phone
Heyo! Do you have online services enabled on your Xbox? Achievements are usually tied to things like that, so that's a possible cause
I do
Gotcha. That does seem weird, then. Have you tried doing something to get an achievement, saving and quitting on the Xbox, and then going back in on the Xbox to play more?
I have not, so I will try that and see what happens
Hey so I was playing Hades 2 on pc game pass yesterday and the game kept throwing me error codes about not starting so I uninstalled to see if it would fix that and it did but I lost my progress🥲🥲
Heyo! Do you happen to recall what those error codes were?
It was error code 0xc0000005
Gotcha. I'd try restarting your computer, and potentially reinstalling again. That error typically means there's some sort of issue accessing or managing files / the firewall, so while the initial reinstall may have fixed the error, it's possible there's still a glitch with the save files not showing up.
Ill try it really quick and get back to you if it works/doesn't work then!
I restarted my pc and reinstalled the game but it still doesn't have my saves🥲
I’m on Switch 2 and whenever I try going to the next stage my game crashes
Hey sorry about that. Can you try scanning for corrupt data? And if that doesn't work, try a full uninstall and reinstall.
To scan for corrupted data:
Go to the Switch Home screen and select System Settings.
Select Data Management, then Manage Software
Select Hades II, then select Scan for Corrupted Data
It may also help to try installing to the system storage instead of the Micro SD card, if that's where the install is currently located.
I need help with the save thing again😭
So I have no idea how to get my saves back cause ive tried googling just about everything and I haven't been able to find something that works and it continues to tell me to come here for support
Could you check the file location described here (https://www.reddit.com/r/HadesTheGame/comments/p30gsg/it_is_possible_transfer_saves_to_xbox_if_you_have/?utm_medium=android_app&utm_source=share), and see if you have any save files? (I will note this is for Hades 1, so you will need to adjust slightly to look for Hades 2 instead)
Checked for corrupted data and there wasn’t any. Uninstalled and reinstalled the game and it still crashed unfortunately. The game was also installed to the system both times rather than an SD card. Reset my Switch 2 and still crashed.
What will I have to adjust and im also a little lost on the instructions
You'll want to go to C:\Users\<User>\AppData\Local\Packages\ , then find the folder that looks like it references HadesII (likely something like SupergiantGamesLLC.HadesII). The rest of the folder path may be different, but there shouldn't be that many folders to check if I recall correctly.
Does it specifically have to be my C: Drive cause I installed the game on my Solid State Storage E:
I'm not certain - it might also depend on where the Xbox App is installed.
I got through the Xbox app for it
Signed into Microsoft
I also typed in the file and nothing came up
The exact filename will be different; it's also possible it could be on either drive. Unfortunately, I don't have the game through Xbox myself so I can't check where it is.
Ima just restart🥲 Kinda sad about that though cause I had friendships at steady levels and beat chronos and typhon a few times
Best of luck
I will offer, if you really don't want to restart, we do have some premade saves that could help get you started
(though you'd need to start at least one new save in order to figure out where the file is supposed to be, haha)
Where can I find these premades at?
Could you send an email to support@supergiantgames.com , including your discord username and what you can roughly recall of how much progress you'd made?
(Normally I'd offer them myself but it's going to be a bit until I'd be able to send them over)
im trying to get my switch save to my pc but its not showing my save file at all its just empty files i disconcted it to steam and conected it signed in and everything and its not there still i tried asking everywhere no help
Heyo! After connecting your Steam account on the Switch, could you go between a couple rooms, then save and quit the game? That should prompt the cloud save to sync
i did that and nothing happened it still just gives me blank saves i saved ad quit three times now
Is your date & time synced on your Switch? That can cause issues sometimes
Could you also check here ( https://store.steampowered.com/account/remotestorageapp/?appid=1145350 ) to see if it is syncing, and there's instead an issue on your PC?
there is something there not the one for my switch though but its not there either
What do you see there?
its like a profile.1.sav thing but i know its not from my switch because its from where i tried messing aroubd with it before i axidently clicked like a new game
Gotcha. Could you try fully shutting down your Switch, then launching the game again? And please be careful about any popups that may appear—it's possible the game might ask about a cloud save conflict.
i did that and it didnt give me anything new just the same thing didnt go back into my save yet thought what else?
Hmm. I'd try one more load, save, & quit, and then check the steam cloud link again.
Are you on the Switch 1 or 2?
switch one
same thing no new save files just the same file as before
Mmkay. And just to be certain, you're sure that you are currently signed into Steam through the game?
yeah i have it connected on my switch and i just bought it for my pc a few hours ago
Gotcha. There's a chance the Steam Cloud may not be fully synced for the game, if you got it recently - could you try making a save in a different slot on your PC (such as slot 4), play briefly, then save & quit?
lemmie try that real quick
wait do i have to listen though the whole first diaglog to like physcaly play?
Yes, but it shouldn't take too long. Just fight through the first room or two until you see the save icon in the corner, and then you can quit out
i did it now what?
Check to see if it's in the Steam Cloud link (you likely need to close the game on PC first), and if it is, try restarting the game on the Switch and then doing the same play, save, and quit.
theres two now below the first one they both say like profile 4 sav but the oyher 4 one says temp
that's a good start!
on the pc one tho lemmie se if i can do the same on my switch
now its showing on my switch my current save the one on my switch ab dthe one you told me to do
okay now i did that and it didnt do anything i went on my first save on my switch and i see nothong also sorry for the possib spam i have like 188 nights on that file
As in, your slot 1 on the Switch looks empty as well?
no as in its still there everythings there tried to save and quit new room and the save is still npt there but the save from my pc is there and the orangal one onmy switch is still there
Gotcha. That's super weird - I'll look into it a bit more on my end and see if I can come up with any more suggestions. In the meantime, could you also send an email to support@supergiantgames.com outlining the issue and what you've tried, and include your discord tag?
will do
i cant email them it says the emails not right is that the right email?
I'm not sure what you mean by being unable to email them? Here, though, you can copy paste exact from this:
support@supergiantgames.com
wait nvm im dum didnt put in correctly
not my clip but posting for somebody else who isn’t in the server. I don’t have any other context outside of it. They reported it via F10 as well
Somehow Cerb going from fire breath straight into combo breaker caused the fire breath to not stop and then also gain combo breaker tracking
Thank you for the report!
(though if you could wrap that upload link in spoiler tags that would be fantastic
)
the latest hotfix doesn't seem to be available on switch. is it coming?
Yes, it's coming but we don't have an ETA on exactly when yet
The "Snow Queen" boon that gives your a 1 time barrier per encounter seems to be bugged in one instance compared to other 1 time barriers.
While having the barrier active from demeter touching the red slowing clouds from the mourning fields does straight up nothing compared to like "Ntro boost" boon from hermes that also gives a 1 time barrier per encounter when sprinting but in this case touching one of those red clouds does slow you down while ofc not taking your barrier down.
The second video is the hermes barrier which isn't bugged its just there as an example of how the barrier from demeter should also work instead of making the red slowing clouds just useless while having that barrier.
oh yeah they made snow queen not pop if you don't actually take damage in the last update, guess it introduced this behavior where it tanks red masses for free
thank you!
Anyone else’s game crashing on Switch 2. It’s literally unplayable. I checked for corrupted data and there isn’t any. I uninstalled and reinstalled the game and nothing. It was to my system storage too and not an SD card. Every time I try to move forward in the path the game crashes. Stuck at this stage now.
has the new update broken something with mods
yes, remove all your mods, this also includes fan translations (e.g. the Vietnamese one is causing a lot of issues)
this is not the right channel for asking this but these are the rewards for high fear runs, I won't spoil them
so mods are just broken with no return
modders will have to update their mods, same as every other game (e.g. Skyrim updates breaking mods)
ok thanks
Can’t get artamis to give me the incantation for the sister blades I got the base weapon maxed out
base weapon doesn't count, that's why
unlock both non-default aspects, max out either (need 5 nightmare)
Oh no wonder it wouldn’t spawn for the coat too
Have them both max 😂
Thank you for the advice they didn’t give me that info when I watched the video
just check the wiki next time, why are you watching videos for like one sentence of information
I got both weapons to max now 👍
yeah v1.0 changed how quite a lot of things work so that video is likely just outdated
even the wikis are likely to be outdated
Most likely been farming dialog for a few hours and was getting frustrated lol
Hey, sorry to hear that. The game crashes when you move to the next chamber in a run? Or do you mean moving between areas in the Crossroads, or both?
Ya the next chamber in the run. Ya not sure if it matters but the next chamber is the shop.
If you Undo Night to give up the run and start a new run does that one work ok?
black screen occurs a lot and crashes the game when going from area to area i uninstalled and reinstalled the game and deleted the mod i had previously but the problem persist
Hey, please try uninstalling the game again and then also manually deleting any leftover files in Windows here (if using the default install location):
C:\Program Files (x86)\Steam\steamapps\common\Hades II
This will remove any old or modded files still remaining. Then re-install the game and see if that resolves the issue.
in C:\Program Files (x86)\Steam\steamapps\common\
i do not have any \Hades II\ folder
If the game isn't installed to the default Steam location, you can find it by pressing Browse here, and delete everything in that location
Another option is to simply re-install Hades II to a different location on your PC
i believe this worked thank you so much
I'm having trouble with cross saving, it says it uploaded onto the cloud on my switch, but it doesn't show up when I open it on steam
Heyo! Have you played on Steam before, or just on the Switch?
Just on the Switch
Could you try creating a new save file on Steam in a different slot than on the Switch (such as slot 4)? That may prompt the Steam cloud to start syncing
Still nothing
Wait, it might have worked
It worked!
Woo! Glad to hear it
so there's a minor bug/oversight in dream dives, upon entering Tartarus there's sometimes a scene where Chronos (or Hades if post-game) welcomes you, one of the players got Hades' backdrop but Chronos' voice line, screenshot here #h2-discussion message
yeah that happened to me as well, but it was hypnos who was speaking with the hades backdrop
Thanks, we're aware of this one.
On 16:10 displays the border during dialogue sometimes will stay there if there is dialogue in the taverna unless you go into the training grounds and go back to get rid of it
Please report this with F10 in-game when you encounter it, thanks!
I ended up finding the issue, it was quick resumelast night I continued a run from the night before, completing the requirements for a few achievements along the way, none of them unlocked I then quit the game and re-opened it and then got 4 achievements at once
Maybe a silly question, but is there cross progression for the new PS5 console release? Specifically transferring a save from the steam version into the ps5 copy
Heyo! Unfortunately, the PS5 version does not support cross-saves.
I ran into a problem syncing saved data from the Nintendo console. I play on switch, I was able to sync with steam, I even got an early save from steam. But when i try to sync on PC, the save does not appear, although the switch shows that the save is synchronized. I have already tried turning on/off cloud save synchronization on steam, unlinking and linking an account on switch, reinstalling the game, but to no avail. Please help me figure it out!
Might be worth checking if your Switch and PC have the same data and time.
Already done, they same
Right now i make a new on pc, it appeared on switch
But my main file only on switch not uploading to pc
Have you tried this: https://steamcommunity.com/app/1145350/discussions/1/803471531442216637/
From this Steam post:
"Fix: I created a new save in the same slot number on PC (e.g. slot 1). This registered a Profile1 in Steam cloud, which the Switch then detected as a conflict with its local save in the same slot. On the conflict resolution screen I chose to keep the local (Switch) version. This forced the Switch to upload its save to resolve the conflict, and the progress then appeared correctly on PC.
Note: Before attempting this, I'd recommend backing up your Switch save via System Settings → Data Management → Save Data Cloud as a precaution in case conflict resolution goes the wrong way."
Problem solved(for now). I created a file on pc abowe that slot and triggered conflict
Thanks for answer anyway)
Guys i updated hades2 on mac, and the audio is gone. Someone can help? yesterday was working. I have just updated to the last MacOs now, not working.
Same here... 🙁
Mac or what? What OS?
MacOS Tahoe, on steam there are many who comment that they have the same issue. I guess they will fix it soon with a small update...
I really hope so yes
Hey, sorry about that - we're working on a fix!
Nice it works now
sins a recend update when i try to open it it starts but then imidiatly closses
Hey sorry about that, please try the steps here first:
#h2-tech-fixes message
And if none of that works could you follow the instructions at the bottom to DM me your log file and DxDiag?
is it possible case i am running mods through thunderstore?
Yes, that's very possible. You can also try uninstalling the game again and then also manually deleting any leftover files in Windows here (if using the default install location):
*C:\Program Files (x86)\Steam\steamapps\common\Hades II*
This will remove any old or modded files still remaining. Then re-install the game and see if that resolves the issue.
got it fixed
i'm having this crash notice:
raiseException
CxxThrowException
addTexture
Hey, sorry about that, please try the steps here first:
#h2-tech-fixes message
same problem, it worked fine yesterday
Ok thanks, could you follow the instructions at the bottom to email us your log file and DxDiag so we can take a closer look at your system?
I can’t complete a single run without crashing at some point. Playing for the first time since dream dives update
I have no mods installed
Hey, please try uninstalling the game and then also manually deleting any leftover files in Windows here (if using the default install location):
C:\Program Files (x86)\Steam\steamapps\common\Hades II
This will remove any old files still remaining. Then re-install the game and see if that resolves the issue.
Deleting the files won’t erase my save?
No, your save is stored separately here:
#h2-tech-fixes message
You can make a backup of it if you want to be extra careful
I’ve tried everything. I’ve restarted steam, my pc, reinstalled the game, updated my graphics driver, verified integrity of game files, and ran the game as administrator. There’s nothing else I can do. Guaranteed crash after crash after crash. I’ve never had an issue with this game before the latest update so please maybe take a look at that and see if it’s causing issues. Because right now the game is unplayable for me and there’s nothing more I can do
Thanks for trying those steps - you can send us your game log and DxDiag to support@supergiantgames.com and we can take a look soon! Steps for generating those files are here: #h2-tech-fixes message
I’ve emailed you the info you requested. Please let me know when you find something, this is one my favorite games and I hate that I can’t play it right now
I apologize if I'm on the wrong channel and if this has already been discussed elsewhere. I think I've already solved this challenge, it's deleted but not checked. Is this a bug or should I do something else?
it's a new cutscene that you can replay at any time
So I have to meet them again and again in the underworld until the new cutscene triggers?
I've already seen the "listen" cutscene, and the other similar challenges with cutscenes to listen have all checked off.
no
they added in that cutscene with the latest patch, but they have also made a replay feature in the fated list
And I understand that. But if I watch the cutscene, the box doesn't tick like it did for the other 5 challenges of the same type. It doesn't make sense that it's not complete.
Does anybody know if this was fixed?
Yes, this should be fixed now
Quick PS5 crash report. Possibly due to too many calculations? Context on the moment: I killed a ton of the small fish in one hit in Oceanus with high scorch rate and it also launched a ton of revenants - at the same time a terrain trap exploded. Gutting 'cause it was my first 32 fear run and I had a great build going which was pretty luck based :(
Hey, sorry about that. Thanks for the report. Would you happen to be able to send a video of the moments leading to the crash?
One was auto-submitted by PlayStation - hopefully that gets through to you? Not sure what their crash report process looks like
Okay, thank you. We'll look into it. Sorry again
Just to add a bit more context - I have started another run and noticed the same lag/frame drops as I did before that crash on the same enemies when removing the protective wards. I should have mentioned they had double wards on and that one attack remove both wards on all enemies and killed them and released revenants - (dash strike on Mel's Coat aspect)
The coat animation lock bug that prevents you from picking up encounter rewards until you break the lock by dashing again is still present in the game
I already F10ed this previously, so I didn't do it again, but just in case anyone else is wondering whether this got folded into the patches as a "minor fix", it didn't
Possibly a Switch 2 bug, whenever I undo night while on the win screen and enter a new run, suddenly my timer disables itself from being visible (with Hermes mentioning that fact afterward)
can my save file on my switch 2 be transferred to steam? I find that my steam save gets transferred to switch but not the otherway around
Heyo! Could you try creating a save file on the Steam side and see if that fixes it? I'd start by creating one in a different slot than your Switch progress, such as slot 4
Oh, I misread your post—you may need to create one in the same slot, to prompt a cloud sync check
i tried that initially, lol my main is in slot 1 while the other is in slot 2. I was afraid it would overwrite it. But I'll try regardless and report back
If you have Switch cloud features, you can try making a separate backup there just in case
I did what you advised yet my main save still hasnt transferred to my steam version
im pretty stumped rn
Including using the same save slot?
I havent tried using the same slot yet, I can try that though. But I'd have no idea how to get it back
not very tech savvy
What should happen is the Switch should prompt a check when you open the game, asking if you want to keep your Local or Cloud data (you want local)
after I make a save in that slot on steam?
Yes, and then save and close the game on Steam to prompt the cloud transfer. You'll also need to restart the game itself on the Switch side
nothing happened. I created a save in slot 1 on steam and quit out after I saved, but when I load it up on the switch nothing happens
It may take a little bit at first - I know quite a few people have had some issues with syncing recently
yup!
IT WORKED
woo!
I don't know where to put this but on Switch 1, I've run into a bug.
- Was doing a dream run
- Mourning Fields in the first area and found Echo. Got the boon that allows me to buy something from charon and get a second thing for free.
- Didn't use it in the first area
- Proceeded to second area (Summit)
- Got to Charon's shop right before the boss and bought a Hephaestus Boon
- Didn't get a second boon, so assumed this was one of those caveats of sometimes it doesnt give a second boon
- Try to exit area to go to the boss & it tells me to collect reward
- the star that points to the reward I must collect is flying off map
Heyo! Thanks for the report—that's definitely a weird one.
Yeah no problem. Let me know if you need more information. I still have the bugged run up - haven't closed the app / undone the night so I can look at whatever you need me to look at
Unfortunately I can't think of anything from that run that would be helpful, unless you have cross saves and are able to save & quit. The offer is very much appreciated though!
Is it intent that if an effect of a Keepsake was used but then it levels up the keepsake resets?
Heyo! I'm not certain either way, though I know it's been reported before so my guess is it's not a problem.
When Jetty does her charged attack and if she happened to hit the wall behind the exit to the next region the waves attacks part from her charged attack when it ends are just getting "eaten" by the wall completly instead of half hitting the wall and the other half still being able to hit something.
||Already reported this in game but a demonstration explains it a bit better compared to just the description of the bug||
small note: i think the same issue can happen when she is being buffed in the second half of the fight and the waves attack happens also at the start of the charged attack ?
im not too sure on that one but i think its likely that this issue would happen at the start of the charged attack too when very near that wall
I encountered this bug the day of the patch, but just remembered it since I saw it again in a more recent run (playing on Switch 2).
I’m not sure if it happens every time you go to Tartarus in a dream dive, but if the intro dialogue is Chronos, it shows the post-ending Hades portrait while playing Chronos’s VO.
Ps5: Game Frozen, not crashing, audio went away when keepsakes were open and Frozen shortly after
already fixed on PC/consoles, Switch patches are taking a while because Nintendo lol
My girlfriend is epileptic. She really wants to try and get into Hades because they're my favorite games and I gush about them all the time. But there was no option to turn off the red flashing in Hades 1, and now she's playing 2 on the OG switch and the option to turn the flashing off isn't actually doing anything!
the low health effect?
Yeah
looks like a Switch specific bug, because that option works on PC, I hate that effect too
No problem, I work in game dev porting games to consoles, so I understand how long lotcheck, patches, and cert take 😂
Thanks, and sorry about that. We have a fix for this issue in the works.
Heyo! Sorry to hear about that, and thank you for the report - do you think you could get a video of the flashing happening and send it to support@supergiantgames.com ? (Either using the Switch's recording feature or a video of the screen itself)
Thanks for your response! Will send footage off shortly.
It's not a Bug exactly and I F10'd this as well, but I noticed a possible typo or grammatical error in the description for Warm Breeze:
It should be either "Whenever you Dodge or Daze causing ..." or "Whenever your Dodge or Daze causes ..."
-# or maybe even "Whenever your Dodge or Daze effects cause ..."
Heyo! This is a bit of a weird one - it is worded correctly, though I agree it's not the most natural language. It's meant to read as "Whenever [you Dodge] [or Daze causes a foe to miss], restore some life"
A few time, hahaha ^.^ That's alright though! We'd always rather people bring stuff up just in case 
Thank you! And just in case it's somehow inverted, have you also checked to see if it still happens with the setting enabled?
it still happens with the setting enabled!
Hey, this is actually intentional though certainly understand that it's confusing. The option turns off the *persistent * flashing that occurs every couple seconds even while idle when you're low on life ("when Life is critical"). It does not turn off hit-feedback for when you take damage. Will definitely consider the feedback if you would prefer it disabled hit-feedback as well.
if I could totally disable it that would be AWESOME. the flashing is a huge epilepsy trigger and my head hurts just from playing less than 5 minutes :///
can't really move forward with the game when it's crippling me :/
Understand, thanks for the feedback
thanks for being receptive!
a comma before "or" would be really helpful here
You are welcome, that Is great to hear 😊
Couldn't move or use any skills after beating Zagreus in Elysium 
Is there a feedback channel for full realease? I have a couple of little bugs to report...
Heyo! If you're not on console, you can report bugs in-game with f10. Otherwise, please feel free to report them here (spoiler tagged if appropriate)
hello! I've a question about the new item ||Shiny Stars|| introduced in patch 2 -- it is apparently present in both inventory tabs at once, which is bothering me just a little bit 😅 . is this intended or perhaps a tiny bug/oversight?
Heyo! My guess is this might be an oversight - if you're not on a console, feel free to report it in-game with f10. Otherwise, thanks for reporting here
I reported this via F10
hey is the game supposed to like pause for a sec before the results screen shows up
it doesnt feel like an intentional pause or slowdown its like time stops for two seconds
this happens every time
Hey, please report this with F10 in-game when it happens if you're on PC or Mac, thank you!
sure all i gotta do iis beat a run
Is it a known issue/ is there a known solution for crashing when entering new rooms? Dosent seem to happen all the time and it seems that its also random rooms. Ive had this issue since the post launch patch 2.
Ill add that i play on my steam deck and there seems to be no issues there
sounds like there are some leftover mods in your desktop installation
just delete the entire game folder, then reinstall
you have to manually delete the folder, do not just uninstall
Not sure if this is intentional, but I just received Old Grudge twice on a dream run. First region Hades appearance and second region keepsake both gave the same boon.
Hey, please it report with F10 in-game, thanks!
Hey thanks again for this report. It should be fixed in a hotfix we released on PS5 today version 137809
Hello, I'm having an issue when trying to use my NS2 cross save on PC. I've logged into the game on my switch 2 and logged into my steam account as well as save & syncing - but when i open the game on steam I see no save game files. Is there a way to force it from the steam side?
Heyo! Have you played at all on the Steam end? You may need to start a run in a save slot on the PC and sync that to the cloud (I would start by using a different slot than your Switch save, and give it a few minutes to sync for the first time)
I haven't. I'll give that a try thank you!
is there plans for a PS4 release?
Had the game hard crash twice on ps5 pro after today’s patch!!
Hey sorry about that. What were you doing at the time of the crashes and were you able to resume where you left off?
After doing this, I see my steam save file in slot 2 on my switch but i don't see the NS2 save file on steam. slot 1 is empty there
Crashed both times after entering erebus after going through the portal, it did let me resume though, i reported the error through Sony too
I'd give it a little more time playing on the Switch, do another save & quit maybe, but you may need to create a save in the same slot on Steam. If you do, please pay close attention to any pop-ups you see when launching the game on either platform, to make sure you select the correct save file.
Thank you - this worked once I created a save in file 1.
good night to all, I just installed the game but I cant even play. I got into menu, click Play and after cutscene my game crashes and i got the error below
Heyo! Could you try verifying file integrity as a starting point?
Yeah, I can do it. but I came here because nothing on faq could help me out
Then could you please try uninstalling the game and then also manually deleting any leftover files in Windows here (if using the default install location):
C:\Program Files (x86)\Steam\steamapps\common\Hades II
This will remove any old files still remaining. Then re-install the game and see if that resolves the issue.
Same, an important point is that every time the game crashes my monitor update resolution even the game is on windowed mode. The screen "turn off" and displays the resolution.
I had uninstalled my graphics drivers too, don't know what to do
Have you double-checked that your system meets the minimum requirements for the game?
Hello! I played on steam through early access, on steam deck. Recently I decided to get the game on switch 2. I started a new file for a while but eventually decided to do the cross save feature. Since I saved both games in the first slot I had to overwrite my local switch 2 data. I did that, loaded into the game and everything worked. I then quit and tried to turn off syncing so I wouldn’t need to wait for it to sync every time I save. But for some reason now the reverse has happened - the local save data with significantly less progress seems to have overwritten my steam save data with all of my accomplishments… is there anything I can do to get it back?
Heyo! Could you try the steps here ( #h2-tech-fixes message ) and see if those help?
The save files don’t seem to be located at that directory on steam deck/linux - I’m having trouble locating them.
Ah, yeah, they're in a different location. Let me see if I can pull it up
Save file location should be the one described here: #h2-tech-support message
Yes :/
I didn't want to format the pc, but I'm without clues
This worked, thank you so much!
I'll look into it a bit more and pull up some other things to try! Thank you for your patience
this happens as of last update, idk why
Ok yeah, I have a backup of the previous patch 1.137570 and it starts just fine, whereas 1.137792 just throws the 2 errors
Hope they fix this asap
Hey, would you mind following the instructions here to email us your log and DxDiag files so we can take a closer look at your system? #h2-tech-fixes message
Just did it! Thank you 🫂
Hey, I'm not seeing your email unfortunately. You sent it to support@supergiantgames.com? You are also welcome to DM me the files
looks like I can have six gods in my pool?
There isn't a hard cap on the number of gods in your pool.
The game won't continue to naturally offer you new gods if you already have four.
But if you only have two or three, nothing prevents you from being offered multiple new gods.
ah ok thats what it is lol fun
ok lets see if this was an actual glitch, got the level 4 Icarus upgrade that should improve two hammer effects and it didn't.
Heyo! I know there are some bugs with a handful of the hammers - could you report that in-game with f10?
Already sent a F10 report but I lost all control of Melinoe after dashing off the altar in the crossroads
Not entirely sure how I dashed at that angle since that's not how she normally dashes on KBM
Did you mean to send a video that is stuck on the Moros dialogue screen?
Your video bugged out. It’s an issue I often have happen with steam recordings where they sometimes work and sometimes don’t
Sometimes it doesn’t even work for me even when I send it
Oh weird, yeah. Are you able to reload the game to fix it?
Yeah reloading fixed it just a one-off issue that I’ve never had happen in my 400+ hours
Never fully lost all control of Melinoe
dunno if it's just me, but most of your videos get stuck on the first frame for me while the audio keeps playing, I have to download them to actually watch them
other people's videos work fine though
maybe it's some codec you're using
As said it’s a steam recordings issue and is not relevant to the reason I’m here
Changing the video codec when exporting hasn’t seemed to fix it and I run steam recordings since I can guarantee it’s running
It's a Discord bug, but it's working fine for me on the mobile app.
You torture the poor music maker by getting him to play The End of Time on a one-man band?
<lighthearted> (please take any further chatter that isn't related to tech support to another channel, such as #h2-discussion or #off-topic-discussion ^.^)
Am I missing a trigger for talking to || bouldy || ? Ive already gotten || the dialogue where melinoe says she can sense something from bouldy and cerb hasnt been in the room a couple of times (although persephone is there). I havent gotten the talk prompt. || Is there something im missing?
Nah, not interactable in this game
this one i have video evidence of it paudsing a bit right before the resulsts
it happens every single time by the way
if the pause is intentional it sure doesnt feel like ot
waas someone typing something?
Doesn't happen on my last VOD of a Surface run, so it's not every single time for everybody. Looks like some kind of lag on this one?
seems to happen to me every singlle time tho? on surface or underworld
Yeah, which is why I wonder if it's a bug or issue that is specific to some people's setups/hardware
If you provide more info about your specs, maybe the tech support people might be able to help? (I'm just a curious rando and don't know jack about hardware)
Hey, please report it with F10 in-game when it happens, and include your Discord tag, thanks!
i reported it last time
ill try thata agin in that case
and thus should be good too how do i checkl
thing is everyhting else seems fine
I believe I found your report (and my colleague also sent you an email about this) and it looks like your game has some corrupted animation files, so it's best to verify your game files integrity, and if that doesn't help, uninstall the game, manually remove any leftover files, and re-install the game. The second option should also remove mods if you're using any, as they might be the cause here.
ok thank you. i was only jsing mods for that one clipping instance, ptherwose no mods and that issue happened woithou them thankd for the advice
cant find the email tho, did i give an email?
sorry if i came off as rude. i am just supid
https://youtu.be/WPBSqahVP2U?t=156 wait but what about this Talk? that happened?
Hades talks about Bouldy and Sisyphus in Hades 2
All Gameplay in this video is played, recorded, and edited by me. The footage is edited in a synthetic manner for information purposes
Subscribe for more videos of this game!
https://www.youtube.com/@FazFaz?sub_confirmation=1
Main Persona channel: https://www.youtube.com/@FazPersona
Mihoyo game...
If you actually go to the beginning of that clip, you will notice that only Hades has a dialogue prompt over his head and that Melinoe "talking to" Bouldy seems to automatically happen after Hades finishes his bit of the conversation, with no intervening UI things showing any type of interaction prompt for Bouldy. It's probably scripted as part of that specific dad dialogue
I dm'd you for details 🙂
oh thats observant of you. so would you say that ive just missed out on that specific dialogue because i didnt talk to hades again?
Might be, or if you already progressed past this part of the story, it's possible you didn't notice?
no i definitely wouldve noticed. i paused really long and looked around bouldy and tried diff things the run that i got that dialogue
didnt realize that it was a hades dialogue
I wanna ask is it a bug that poseidon mana fill dosent give full restoration just the mana used by the spell and in the reload time all mana is lost
Why would that be a bug? That's how its function is described.
so i miss read it say it restore mana during 8second... hooo ive read d it in inglish and yean in english it clealy say you use i have to find it again to see if its my reading or the translate
Noticed that after i originally ended the encounter and wanted to go for another exit option in oceanus the attack speed for the ||aspect of Nargal|| became way too slow i think its probably that i had its ||berserker|| effect active and the encounter ended and when i went for another i assume the attack speed went back to normal forcefully while the buff was still active and when it went away it made the weapon slower i think.
Forgot to make the video a spoiler originally.
Note: forgot to say that this issue only happend in that encounter and it went back to normal for the rest of the game but still its worth looking into solving this issue completly if possible.
Pretty sure this issue would have affected the specials attacks too even though i didn't ended up using them in that clip.
When using the aspect of ||shiva|| for the black coat you can no longer spam the attack and special at the same time like how you can do with the other aspects for the black coat.
What i mean by this is that if you do try a animation bug will happen and almost all the time the special wont fire while you spam the attack and special at the same time.
i did reported this in game too but i feel like a demonstration is needed to explain the bug report better.
I think that's just how the aspect works, not a bug
The hidden aspects tend to work quite differently from the others of that weapon -- you may or may not have noticed, but the dash-strike is also completely different
yeah i do know the whole moveset is different but that doesn't mean it should be bugged like this, even the whole animation is being messed up after all when trying to spam the attack and special at the same time
It's not bugged. One move is canceling the other one.
You're essentially interrupting yourself.
People do this on purpose in some cases -- interrupting the Shiva dash-strike, for example (because it's considered less powerful/too slow compared to other moves).
Or people canceling the third attack in the axe's auto attack sequence because that one takes too long to animate.
Has there been any consideration to offering a 60fps mode on Switch 2 that renders at 1440p or 4K? The 1080p120fps mode is awesome, but I would love to have the option. The character art would look so incredible if the UI rendered at a resolution higher than 1080p!
Crash or slow start due to my controller
I have a weird issue, I'm trying to find a solution by myself but I really can't find why It occurs..
When I start Hades 2, sometimes it just take a lot more time than usual to start, even that Windows notify me that Hades 2 crashed, but waiting a minute and the game starts
I know it comes from my Xbox controller because if I start Hades with my controller disconnected, the game just starts normally and takes 5s to show up, but when I connect my controller afterwards, the game crashes and now I have to restart my computer, or wait a minute for Hades 2 to launch again.
I couldn't find any solution, I tried disabling Steam Input and Steam Overlay, I also tried to figure out the problem by asking to an AI..
So if someone knows more about this issue, please help me 
Hey sorry about that, can you check out the Mouse and Controller issues section in #h2-tech-fixes and see if any other bullets help #h2-tech-fixes message
well theses issues only mention anything but my crash problem :(
Not sure if I am posting in the right spot, but I’m encountering a bug in the PS5 version. I have 2 chaos boons activated, Ordinary Will, and Ordinary strike. Both have the same unlocking conditions of, “the next 2 boons you find are limited to common blessings”.
It does not appear that the conditions are lowering at all. I received both these boons pretty close to each other in Erebus. Ordinary strike had it listed as “4 encounters” then I used the Charon well to purchase the chaos appearance. Ordinary Will was “2 encounters”.
I am now in Oceanus so I’ve gone about 4-5 encounters and am still at 2 left to go.
Does your controller require a driver update, or are you able to test with another controller of the same type?
it's a basic Xbox wireless controller 
so idk about driver update of this thing
My game is strange it only shows two weopons for the testament and the night champions requirement for surface is gone
^specifically saying that the other bounties have NOT been completed yet, and that the other weapons previously DID show up
I dont understand what u mean
I'm just adding the context from #h2-discussion message so the tech support people have those questions answered in advance
As answered here #h2-discussion message, but writing here too for visibility; after ||defeating Typhon with Disintegration of Monstrosity,|| the Testaments for the Surface will show again once you defeat Chronos.
When it comes to Ordinary curses, they should lower their counter after collecting a Boon, rather than finishing an encounter.
im back with the translation yeah it french it not said that it's only the mana used that is regenerated
if i retranlsate in english it says :
" when you use an omega action, you regenerate quickly your mana in continue. this efect as a 8 Second duration"
Its different than the english one that say
"You regenerate the mana you use "
Is survive survive survive broken on Xbox? I'm at 10+ straight runs now trying to get Echo to offer it with no luck. Specifically missing a death defy to make sure it can pop.
Heyo! Not that I'm aware of, so most likely it's just some unfortunate RNG.
Thank you for the report! If you're not on a console, could you also report that in-game with f10?
ok i'll do that
done
Hello, guys! I'm new around here, so if I'm posting this on the wrong channel, please guide me on the proper path! I have two "suggestions" (dunno if this is the correct term for what I mean) regarding "retail'
First, I'd like to express my wish for a physical release for the PS5 version of Hades 2! I played H1 on my PS5, getting it physical AND digital for both PS5 and Switch. Now for H2 I already own the physical Switch cart, and wish a complete collection with H2 for the PS5!
Second, I'm a Brazilian player. The PlayStation Store is the only storefront that performs a direct dollar conversion from the US pricing without going through localization. Because of this, PS stores has its pricing at R$170, meanwhile Nintendo has it at 110 and Steam/XBox priced at 90. Brazilian PS Store needs a manual adjustment, we'd like to ask for a revision to make it more accessible!
Thank you for listening!
||Athena|| is still bugged for me. It says ||She will accept an offering once her immediate concers subside || but it never did. And I didnt see any fixes about this in the patch notes so theres a chance its a rare bug or its overlooked. Im gonna send a bug report in game at the same time as Im writing this
hello. I am so bad I lose a Death Defiance before the room even loads.
Serious though. I've seen this happen a few times. So I thought I should add here to hopefully make the devs aware
Heyo! What platform are you on?
Heyo! Just to make sure, did you include an email or your discord tag in the bug report?
OH......I didnt-
I thought it was only to inform me if it was fixed or not so I didnt really
yknow
No worries - feel free to send another one. Odds are there are some more dialogues you need to work through, since some of those quests can take a while, but that will let one of the devs take a quick look and let you know if there's something specific.
oh I completely finished the game with 337 hours (Im %98 percent certain its a bug)
Because she said some dialogue about how she was feeling better but its still locked
I'm on pc. Steam
also I forgot to F10
It's alright to f10 even after ^.^
I was doing a judgment arcana run, but I died while idling at the door after shopping before the typhon fight. Sage said I failed at the summit. I was running Vow of Void 2, and I'm wondering wth happened? I had 2 defiances in hand... Im on console
Heyo! Is there a chance you'd taken a bane from Chaos that put you on a timer?
No
Gotcha. Definitely sounds odd - thank you for the report.
Chaos timer wouldn't be running in the shop anyway
I think Mean Streak might be the only thing that shows up in your boon list but doesn't respect IGT boundaries?
BTW do you have the run summary thing from the historian shade or nah
Me when my dog steps on my controller while I’m afk and gets me killed
So i just tried to boot up hades 2 again after a while and a computer switch(I suspect this to be the issue), and found that none of my settings were correct, and neither of my saves were there.
I suspect this to be impossible to come back from but might as well try
Heyo! Do you still have access to your old device?
Your save and settings files are all accessible, so if you can get files off the device, you should be able to recover your progress.
You can find the file location here: #h2-tech-fixes message
Happy to help if you run into any issues copying over the files ^.^
thanks!
There seems to be an issue going on with glorious disaster duo boon from zeus and apollo and explosive intent upgrade from icarus (the issue happened before i got ocean swell on top of this and i mainly did it to see if this whole magick calculation gets messed up even further).
Since i can't rly explain it all that much in detail other than the whole magick usage gets messed up badly for the omega casts once i got the explosive intent upgrade from icarus, and as a small note before i got ocean swell from poseidon the first omega cast charged looked to ask for only 10 magick yet that was a lie and i wasn't able to do that.
if i have to guess is not neceserally about the glorious disaster duo boon but probably to any other boon or hammer that lets you add an extra charge to an omega move while having explosive intent from icarus
also yeah i did report this in game too now, its just that i did it here first so i can mention in the in game bug report that i made a video demonstration of the bug here.
quick update to this, the moment i got the lightning lance boon from zeus the issue fixed itself and the magick calculation went back to how it was intended.
Such a weird bug that happens on the normal cast but the moment i got a boon that lets me place it where i want it fixed the issue.
Nonetheless this still needs to be looked into as to why its bugged in the first place without a boon that can let you place the cast at range.
Heyo! To make sure I'm understanding the issue correctly—the first charge of the cast here is saying it requires 15 Magick, but actually uses 30?
yup and in total with the second charge 75 magick from what i saw but the moment i got lightning lance boon in the follow up report it straight up fixed itself (very weird)
Edit: i wonder if i had lightning lance before getting explosive intent upgrade from icarus would the omage casts been working fine from the start or it would have bugged itself again and with no way of self fixing the issue this way?
also did the follow up report in game too just now, but ofc did here first so i can mention that i did a video demonstration of the bug just fixing itself somehow
o yeah so i actually forgot to show the regular omega cast but i tested it now and yeah it indeed just uses 30 magick as it should be.
unlike when it was bugged where the ammount displayed and the ammount used were incorrect
Excuse me, I have a rather odd question. I am not sure if this is the correct channel, please do direct me if I am.
I am considering of buying a handheld for playing Hades II. I am more inclined towards an android handheld with emulator for Steam. As I find the other handhelds a bit much for my wallet. (I am from the South East Asia).
What would be a good recommendation that would suppport Hades II enough?
Thank you
Heyo! Unfortunately I don't know enough about that sort of thing to offer any advice - I'd suggest asking in #h2-discussion, the Steam forums, or the Subreddit.
Thank you
Spoiler: this bug is related to the vow of rivals
||This dialogue between hecate and melinoe starts sooner than intended, this happened right after i defeat typhon with the vow of rivals active but the issue is i never defeated chronos in his vow of rivals version, heck i never even went in the underworld and get to the chronos fight to begin with only went to the surface route ever since i got the last vow of rivals rank unlocked.||
Already reported this in game as it should be, just cam here to report it again so i can provide more proof that this dialogue triggered sooner than intended ||i would have put the full dialogue here but the bot doesn't let me put too many images into one post||
||if i have to guess as to why this happens is probably because ever since the true ending was updated you do end up facing a 3rd phase in the chronos boss fight which from what i understand that is part from his vow of rivals fight and so defeating him in the true ending when he was in his 3rd phase could have been counted towards the requirements needed to trigger this hecate and melinoe dialogue ?||
@cedar flicker menu, gameplay, dash, everything. it has significant delay on every input even on docked mode. very noticeable when you move through menu in game vs NS2 home screen. more detail on this post https://www.reddit.com/r/HadesTheGame/s/wjkwjfzKcX
Definitely not screen issue because I have no issue on other games whatsoever, inputs on other games are responsive.
i followed all the instruments in #h2-tech-fixes but this still happens
Heyo! Could you try making sure your system is fully updated, and if it did need an update, reinstalling the game?
like make sure my mac is on the latest version?
Yup
It already is, and I did re-install it
Gotcha. Could you try some of the additional things suggested in this thread ( https://steamcommunity.com/app/1145350/discussions/1/581649137613848961/ ) and see if something helps?
Hi, game doesnt load anymore with a "failed to start process for this game: OS Error 256" message. Reinstall hasnt worked, rebooting neither. Im on sonova 14.3 , macbook air M3. At least 2 other people have reported the same on reddit. Played a few days ago and didnt do any update etc since then. Best regards, docvizzo.
alr thanks
after several update i launched hades2 and beat typhon once. and the surface is sealed with ward. ive beat chronos for over 15 times and gain 11 gigaros but no plot, and i still cant go surface. is it a plot bug or i just didnt gain enough GIGAROS?
Heyo! Did you use any mods to give yourself extra resources at some point? (You won't be in trouble, it's just important to know for debugging)
yeah in ea i did for earlier reach to surface. can it be fixed now?
You may be able to get some help in the modding server (link pinned in #self-promotion ), or potentially by removing all of the || Gigaros || from your inventory (I can't make any promises on that working though)
Have they fixed the issue with PS5 4K 120 FPS not working or displaying correctly? (Blurry resolution)
Also are there any added PS5 Pro benefits by chance?
Hi, I want to propose an idea: to give Nemesis's Keepsake a passive ability that, for one night, triggers the minigame where you kill the most enemies and receive coins. The minigame has only appeared for me three times, and I've played Hades 2 for 83 hours.
And now Nemesis appears to attack Melinoe, take hits, or sell me items because that's the only trophy I'm missing, and Nemesis doesn't appear with the minigame, and I want to get the platinum trophy, but I'm missing the Nemesis trophy Fair fight
Hello.
Ive suddenly got These Errors . I cant start Hades 2 anymore. My graphics cant be Updates (the Most updated Version for my device) i Tried to repair the Files over Steam. Also didnt Work. Updated my Laptop and it still didnt Work. I deinstalled and deinstalled the Game. I dont know what to do anymore :')
Hi, it might be worth uninstalling the game, manually removing any leftover files, and then re-installing, potentially on a different drive if possible. If that doesn't help, please send an email following instructions here: #h2-tech-fixes message
Vow of rivals spoilers:
||In the Prometheus vow of rivals fight where you have to fight Heracles too the projectiles that Heracles fires are not destroyed by the the cast when having the Fire Away legendary boon from Hestia.||
i did reported this in game but i did say in the report that il be making a video demonstration of the bug so here it is
This issue is not related to this one enemy alone, i reported this 2 more times in game so far with other enemies where their ranged attacks are not being destroyed by this boon and so i feel like this issue should be looked in more detail since this makes the fire away legendary boon from hestia pretty unreliable at times when some projectiles do get destroyed by the cast while other ones just pass through and not getting destroyed at all.
edit: If this is trully an intended feature where not every type of projectile can be destroyed atleast the description should be more clear as to which projectiles can the player expect to be destroyed by the cast since saying that "Your casts destroy many foes ranged shots" doesn't makes it clear at all which projectile attacks are an exception to this.
Heyo! I don't know for certain, but I believe it should be fixed.
“Many” seems to cover all the exceptions… a list of enemies shoved into the boon text seems very out of theme
I wouldn't say that every single exception should be mentioned but maybe something like "your cast can destroy many foes simple ranged shots" would come in handy so you could expect that more complex range attacks wouldn't get destroyed by the cast
Hey, thank you. I sure hope so!
I got a patch for PS5 - I couldn't find PS5 patch notes anywhere, at least nothing about the 4K 120 FPS issue
Hey I was playing hades ealier today on PS5, about 100 nights in. Quit the game for about an hour and came back to see my save file reverted back about 20 nights. Is this a known issue?
Hey sorry about that. It's rarely reported so it is something we're investigating with little info to work with so far.
Do you recall what some of the conditions may have been leading to the loss in save progress? Did you have the PS5 in Rest Mode while the game is running, was a network connection lost for an extended amount of time, or anything else that comes to mind?
So I've killed chronos 3 times on xbox and I haven't gotten the clear tartarus acheivment yet, any fixes?
Just forcquit game all acheivments now loading
Is anyone else getting killed by the Charm/revive effect on Chronos? Is this intended and if it is WHYYYY?
Only 2 times I've died the past 15 nights is this...
A beam hourglass enemy on Chronos Phase 2, either Charmed (Aphrodite) or resurrected by Hex, deals 500 damage to me and one shots me. Very frustrating because it ruins an otherwise good run
https://www.reddit.com/r/HadesTheGame/s/3X0pobFMLJ
Its also mentioned on this Reddit thread..
Heyo! This has been a known bug, though to my knowledge it was fixed. What platform are you on?
I'm on PS5. Both times ive died was with the resurrect hex/charm equipped.
Does Chronos have 2 variants of the 1-shot attack, one with the small circle and the other one with multiple circles where you have to stand in between? I might have died to one of these ones, since I have stopped being careful 😅
Im certain that both times i died it was ~500 dmg, not 999.
Also I am playing with Strength arcana and a lot of damage reduction, like the Guardian dmg reduction keepsake, both maxed out.
Would that reduce the 999 to ~500ish? Or is ~500 specific to the bug?
Nothing really no. I played a bit in the morning. Took a break turning off my PS5. No network issues because I was working on my laptop afterwards. Turned it back on after an hour and it just happend.
He does have multiple forms of one-shot attack, yeah. As far as I'm aware, that damage isn't reduced by Strength, though I haven't tested it myself so I can't be sure.
In the name of science i'll die on on purpose to one of the one shot attacks next run. If it states 999 , we'll know that the bug is still present on PS5.
I'll try to record the session
Also check the run end screen to see what it says for the damage tracker, for both that run and if you die to the 500 again
@cedar flicker where would I see the endgame screens again? Ive unlocked nearly everything, but dont know where to find them
I'm having issues with the cat spawning. I have gotten to Prometheus. I have cought fish. I have no familiar equipped. I have unlocked frog and bird. I have unlocked fountain room and have also done the faith of famiier spirits. I have done close to 15 runs and not seen her after sheep guy on left of docks.
It pops up after you finish a run (by winning)
How can i see it after the fact 😅
I know when it pops up
I dont have the previous ones
There's an NPC you can unlock to view your run records, but I don't think it shows the damage tracker, unfortunately.
Hi! I'm having an issue with my game- the rendering creation failed fatal error. It was not a problem for me up until now, after I reseted my pc and reinstalled the game.
my graphics card is a bit old, but the game did run on it just fine before
Heyo! Could you try updating your graphics drivers and see if that helps?
And just to be sure, have you checked if your card meets the minimum specs?
Yup- my nvidia driver is indeed outdated for the game, since I have a ancient gt 710 and the game requires 950 or smth. But The game did work before and I did not change the graphics card
Gotcha. Unfortunately there's not a whole lot I can do to help—it might be worth trying some of the steps here though: #h2-tech-fixes message
Got another frenzy 10 bug on rivals typhon ||baby phase||
Forgot to F10 but there it is
Already shut off the PC sadly
Thank you! As a little update, I did solve it, it seemed that there was a missing file or something, and now it works again.
frenzy 10?
edit: oh that's crazy
Hi !
For those of you who had to contact SGG technical support by email, could you tell me how long it took to get a response ? Thanks ❤️
I've found a bug, the daedalus upgrade for skull weapon.
The uograde that makes the weapon fire an omega attack when skull is retrieved. The magicka used isn't counted for Hex charge.
With daedalus upgrade that fires all 4 at the same time, it consumes 100 magicka, and doesnt charge hex at all.
Heyo! While it may seem a little odd, my understanding is that is an intentional choice, since the Magick is "consumed" instead of "spent"
Heyo! It can vary a bit, depending on when you send it and who is available. What's the issue? I may be able to help here.
It kindof makes hex pointless as it consumes all magicka in a couple od seconds.. but it could make it OP otherwise too
Id make it charge hex with 50% of magicka 😁
That's my understanding as well, hahaha. Half might be interesting, though a little unintuitive.
That said, thank you for the report! We'd always rather get more reports, rather than miss something.
The game stop when I pass from one room to the next chamber (only the black screen from transition with the music continue to play, then the message "Hades 2 not responding" and crash). Re-loading the game made me past to the next chamber as intended, but it happened 4 to 5 times per run.
But lately, since I've finished a run, this doesn't work to bring me back to the Crossroad, and I can't play anymore. I can only play fresh files that I delete/replay as soon as I die (since it failed to bring me back to the Crossroad)
I've send my email the 19/04 ; I know there is probably a lot of work for SGG with the Hypnos release and the Xbox/Playstation release too ; I don't want to be impatient, but if I could get an estimate time of how long it might take, I'll be happy ❤️
(and I followed the instructions on the h2-tech-support channel before emailing)
Ive found a bug (on the PC/ Steam version of the game): After aquiring the ||Jewelled Pom and then resetting to before I beat the story, Chronos' dialouge (having began a run whilst using it and then switching to a Hephaestus before fields) was as if he had already been 'defeated' and I'd gone back in time to fight the old evil vesion etc||
mild spoilers ^
Heyo! Thanks for the report. Feel free to also report anything that seems off like that in-game with f10 ^.^
Gotcha, thanks! What platform are you on, and what launcher are you using?
Thanks for telling me, I forgot that was a thing!
@cedar flicker ive died again to ||Chronos||, this time without any ||Charm or Resurrect Hex|| and i can confirm damage was around 500. Likely the 2 times i died it was from the ||one shot attack|| and me not being careful after 15 clears in a row
PC // Steam
Gotcha, thank you for following up! And good to know about that interaction haha
Could you briefly list out for me which steps you've already tried, so I'm not just repeating things at you?
It's also been enough time that if you'd like to send a follow-up email, it wouldn't be rude ^.^
I've follow the h2-tech-fixes recomandations, so I :
Upload my Nvidia driver
Verifyed the game files
Enable the steam overlay
Run steam on admin mode
DL and install the latest visual c++
Uninstall the game and verify there is no more files related to H2, then reinstall it
Thank you! Just to make sure, have you checked that your system meets the minimum requirements for the game?
Yep ; also, I have 300+ hours on H2 without any problem
Gotcha. I'll look into it a bit on my end to see if I have any other suggestions, but in the meantime, please feel free to send a follow-up email with your system information and log file (as per #h2-tech-fixes message )
Also, I've tried Zagreus Journey mod few month ago, but since, I've uninstall it and deleted r2mod
Ah, it is possible that could be related. Once a save file has been modded, removing the mod may cause instability depending on the nature of the mod.
Generally speaking, it's recommended to make a backup of your save file for any game before applying mods.
Yup!
It may also be worth checking in the modding server (link pinned in #self-promotion ) to see if they can help.
I have a backup for my principal file ; but the problem happens with fresh files too :/
Yep, I'm on it, I will ask them too
email sent
Hi there, I've seen your email, and according to your log it seems that most likely the mod is the culprit, so you need to uninstall the game, manually remove any leftover files (which can usually be found in C:\Program Files (x86)\Steam\steamapps\common\Hades II\ if you used the default location), and then re-install the game. Might be also worth re-installing on another drive if possible. The usual removal of mod, verifying the game files and re-installing is not enough for some mods. If that doesn't help, it's best to reach out for help on the modding server like Swan suggested.
Also, I've found your previous email and my colleague responded to you back then, so it's worth checking your mailbox as it seems that the reply got lost on your end somehow.
This seems to be a bug on the stars count. It might be due to my purchases that required stars beforere I reached 30 and now I already have more than that and I can't fulfill this particular one.
And you’ve tried just spending 3 more?
oh, you have to spend them. I missed that. I feel silly now. Haha
Hi,
I tried that again this morning (uninstall ; delete all files ; reinstall) and this time it worked..! I don't know how to explain the difference compared to last time, however, I was able to restart my Hades II game without any problems, and I was able to complete my first run without any issues in a long time.
I readily believe you that you considered my first email, however, I assure you that I haven't received any response in my inbox or spam folder. I even restored all my deleted emails this morning to be sure ; you can be certain that as a dedicated fan (don't go on a Zagreus journey from nowhere ^o^), I waited for your reply every day.
Thanks for your time and dedication ; you are the best
May Moonlight guide you ❤️
hello, is there an option to keep the cursor visible at all times? it seems to disappear when entering rooms and doesn't appear for a brief second or two, this effect is exaggerated in boss rooms where the cursor doesn't appear until very later. as a workaround, i'm currently using 'esc' to see where the cursor is in boss rooms
i’m struggling to get my cross save between steam and switch to work if anybody has experience?
specifically, i have a save on switch i’ve spent roughly 20 hours on and i just bought the game on steam and im wanting to transfer it
Heyo! You may need to create a save file on the Steam side in order to prompt the sync. I would start by using a different save slot, but if that doesn't work, you may need to create a save in the same slot (please be very careful when navigating menus after doing so, to ensure you do not accidentally overwrite your Switch progress)
hola!
i actually did make a save file in a different slot, but now on my switch i just have 2 save files, and then on steam i just have the one? unless there's something more i need to do?
Heyo! There is not a setting that I'm aware of, unfortunately, though I haven't noticed it being an issue on my end—I'll pay closer attention to the timing next time I do a run.
In the meantime, you may be able to reach out to the modding server (link pinned in #self-promotion ), as it's possible they can influence the timing.
I'd try playing a little more on the Switch, and see if that prompts the sync back, but you may need to create a save in the same slot and be careful not to overwrite your local switch progress.
(This is a known bug, which the devs are working on a fix for)
so how exactly do i go about doing that then? i also tried playing some more on the switch and that didn't work either unfortunately
Just create a save file on Steam in the same slot as your Switch save, playing through a room or two then quitting.
Then, open the game on the Switch. You may see a pop-up asking something about Cloud Saves—make sure you select "Local", since that refers to the local switch save progress.
alright i'll try that now
worked perfectly, thank you v much! did not want to restart LOL
although weirdly, it took me straight into the chronos fight which i just completed on my switch even though on my switch, i synced and quit in the crossroads
Huh, might've been a minor hiccup there—glad the sync worked overall!
Hi, this is not a huge deal, but I was doing a dream dive using Eos Torches. Upon entering the first encounter in Tarturus a Chronos voice line triggered, but an image of post-win Hades briefly showed on the screen (instead of "evil" Chronos). Seems like it triggered the asset from my current game state instead of the normal dream dive where Chronos is still running things. Seems like a minor visual bug. Happy to report this elsewhere if it helps SGG
Hey, what platform are you on?
Steam
And what version shows in the top right corner when you're in the Main Menu?
noted, thank you!
weird interaction, but i raised one of the ground dracons in vow of shadows typhon tail fight on the summit, and it keeps shooting at me instead of the tail. just wanted to note this as an odd gameplay interaction
Sorry for the delay! V1.137792
Is the PS5 version ever going to get cross save support
Heyo! I can't say with absolute certainty, but it currently seems unlikely.
Thanks for checking! It should be fixed, so it's odd that I can still happen, I'll look into that. Thanks for the report!
folks over at hades modding helped me out!! simply copy pasting the CursorDefault.cur in Ship folder and renaming it to InvisibleCursor.cur has worked wonderfully
thank you once again! 
Hi! I'm a new player on Steam deck and i want to use mi Nintendo switch game in Steam. I linked my Nintendo account to Steam and uploaded my game on the Steam cloud, but when i start hades 2 on my Steam deck i cant see any option to link my N account or my game when i choose to start a new game. Could someone help me? Thx a lot!
Hi there, apologies for the trouble! There's currently an issue with cross-saves, so as a workaround for now, please follow these steps:
- Backup your Switch save in System Settings > Data Management > Save Data Cloud as a precaution in case conflict resolution goes the wrong way.
- On Steam, start a new game in the same slot that your Switch file should be in, then upload that to the cloud and close the game.
- Boot the game on your Switch and open the play menu. There should be a cloud conflict on the save slot now.
- Select the slot and make sure to pick the one with the most progress. After resolving the conflict, go to another room to trigger a save, then sync and quit.
- The next time you show up on Steam it should be there.
Now it's uploaded to the Steam cloud ?
When i boot the game on switch appears this message: synchronization error. Check your connection
It's worth making sure that your internet connection is stable, and also check if your data and time are the same on both Switch and Steam Deck. It might be also worth restarting your Switch.
Connection is stable and data and time are practically the same. Only 10 min difference
As far as I know they need to be exactly the same.
Now both have the same time and it didnt work 😞
Are you getting any errors now? Might be worth restarting both your Switch and Steam Deck if you haven't already.
The error in connection. I Will restart both consoles
The same error, but my connection works well
Might be worth making sure your Switch is up to date, and also restarting your router.
is sky fall / lance of ares bugged? i just had 20 resets running with ares keepsake never once seeing Skyfall.. seems sus
Skyfall is not a standard hex, it is the hex that comes with aspect of Selene
I did it. The result is the same.
🥲
Hm, okay... Do you have connectivity issues with any other games on Switch? Are you able to redownload any of your games?
Hi, any update on this? Is the team acknowledge the issue?
Oh, apologies—just to check, have you tried the steps here? #h2-tech-fixes message
yes, ive tried.
i just submitted a bug report about this, but i figured id also mention it here. i play with a google stadia controller and it works literally flawlessly, no dropped inputs or latency or anything, but every time i open the game i get a "unrecognized controller" popup and its kinda annoying to have to close it every time. steam input is off, inputs dont go through with it on
i can even close the popup with the controller lol
happens both on windows and mac
after i close the popup it does seem to take a second for my inputs to start working, but after that there are no problems
any chance stadia controllers could be added to a list of recognized controllers or something so i dont have to close it every time? or is that a steam issue or something idk
90% sure that's a steam issue due to only really recognising the big 3 as real controllers
Heyo! Could you send a screenshot or picture of the specific popup you're getting?
Gotcha. Thanks for submitting the in-game report—that'll be the best way to pass it along. Did you include an email or other contact information? (Such as discord tag)
yea i included my email
Hello, i would like to transfer my game data between two steam accosts, but i just can't put my finger on what i'm doing wrong.
Hi, not sure if this is appropriate to F10 because this is more of an issue with the bug report itself rather than the game: Copy and pasting appears to not work on Mac specifically, in that I need to instead drag text from another app into the text field in order to copy it for things like URLs of relevant gameplay, etc.
Heyo! You'll want to make a backup copy of the save files mentioned here ( #h2-tech-fixes message ). After that, swap Steam accounts and launch the game. Once the game is open, paste the files back into the same folder.
Heyo! Thanks for the report—feel free to send that in-game anyway, since it'll be easier to track
Hi, hope we are all having a good Friday evening! It's the weekend hombres 😄 I'm having a little issue in that I lost 5 hours of gameplay on xbox pc gamepass, tried to find the temp saves (Which I don't think exist on the gamepass version), backed up the files in my save game folder in appdata, then I started the game again and lost all 30 hours of my progress...xbox encrypt their saves so you can't just copy the files back in...I'd just finished the main story. Is it possible to get another save? I love the game so if I have to play it again then it's not so bad, but I'd really like to be back having finished the main story so I can get to the end game stuff. Thanks.
I have since bought the game through xbox too, you guys made a masterpiece through and through! Thank you
Heyo! There's a chance you could still recover your saves, if you'd like to try, since it was possible for Hades 1: https://www.reddit.com/r/HadesTheGame/comments/p30gsg/it_is_possible_transfer_saves_to_xbox_if_you_have/
That being said - when you say main story, which completion point do you mean? I can check if we have a save file that should be close.
I'll give that a go now! Thanks. I had completed the lifelong task of the princess of the underworld.
Swan, it didn't work, however, the backups that I saved have worked by renaming the file to the current save file name and I am now back to my 25 hour save!! 😄 Thank you for your assistance! Hope you have a fabulous weekend! I'm off to kick Chronos repeatedly
Happy to help! Glad you were able to get it working, and best of luck!
𝑷𝒐𝒐𝒍 𝒐𝒇 𝑷𝒖𝒓𝒈𝒊𝒏𝒈 𝑴𝒆𝒔𝒔𝒊𝒏𝒈 ??
Hello,
I watch a lot Boated & Haelian, and I just noticed something : I don't have the pool of purging in Erebus & Oceanus 😳 though it was normal...
i have it after Fields of Mourning.
I have 395 nights on my 1.0 file.
I have done everything : all incantations, all fates, all achievements, all relationships, etc.
what do you thing about it ?
is it a bug ? (should be reported to the developers?) where can I reported it if it's a bug ?
Another point : the last few days, the stone that houses Chronos has disappeared ... you can see Chronos on the ground, on the first screen...
Heyo! Yes, that is probably a bug. Did you play during Early Access? I believe there were some occasional issues with the Pool of Purging not updating properly.
You can report it in-game with f10—please include your discord tag and/or email address.
ok thank you for your answer, it's same for the surface .
Yes i played 170h the first 6 months of the EA. But my file is a new file from the 1.0 (I still have the first file during EA)
I didn't know F10 still work !
I don't know if this is really a bug or if I'm misunderstanding how it works but is Dionysus' keepsake supposed to trigger definitely? Because it sometimes doesn't seem to work. I sometimes complete a region without it activating. Or is the chamber in which it takes effect predetermined and I just happened to choose the wrong one?
Hello,
I got a switch 2 recently and i booted the game there for the first time today and accidentally loaded my main save before i enabled cross save....afterwards i configured the cross save yet now somehow my main save file on the cloud is no longer the latest version of my save...? Im not too sure but it might have been overriden by the copy i last played on my olf switch, but I didnt get any dialogue regarding conflicting save versions so I didnt override my newer save on purpose.
I play mostly on PC and only sometimes on switch previously so my cloud save has been reverted a few months backwards now 😦 Is there any way to recover my newer save file? Could it still be in my PC somewhere?
it's not guaranteed
it says a single encounter... may be blissfully free this night
Thanks, that makes some more sense now. The German translation is worded a bit differently I guess so that's why I was confused
Hello, I just bought Hades 2 on PS5 Slim, playing on a LG C4, and I find the game a bit blurry in 4k. I disabled the 120Hz setting on the PS5 to make sure it was not interfering, but still same issue.
It's quite noticeable on the game home screen (screenshot 1), especially compared to the same picture in the PS5 home screen (screenshot 2).
In game, the 3D models seem ok, but the background seem to have a lower resolution.
Here some screenshots, I hope it will help, thank you!
okay someone confirmed im not crazy.. the visual affects are messed up here because of Demeter freeze?
Discord image compression isn't gonna help much for judging that
Heyo! You may be able to use the steps here to recover your main save: #h2-tech-fixes message
Heyo! As far as I'm aware, yes, that is a visual bug with Freeze. If you're not on a console, could you report that in-game with f10?
Well, I've played a few hours today, it's totally fine, 3D models are very sharp, I think it's just 2D background that look a bit less sharp in comparison
Thank you! I managed to recover my save file!
I believe this bug has been reported a few times: ||Chronos|| attacking with much higher frequency than usual in ||the Typhon fight||
can confirm, i've reported this a couple times as well
Heyo! I believe that has been reported, yeah, though thank you for the clip. (Please do spoiler tag in this channel, however ^.^)
Hi there, I checked your save from the report you've sent, and it looks like you just need to purge one more boon in the Pool of Purging after the Fields, then the incantation to unlock it in Erebus and Oceanus should become available in the Cauldron.
Also, there are no Pools of Purging on the Surface.
Experienced a new bug today. I guess the cerb didn't want to fight me
https://youtu.be/A_58u1t8jdM
Audio sort of desyned, then glitched where every sound just played non-stop. Prevented me from continuing the run.
shutting down game then verifying steam files fixed. but thought I should post here
Is there any way to fix save corruption from giving myself resources? I can still play fine but it seems something is wrong progression wise, all the hidden aspects are unlocked automatically and i cant see them in the upgrade menu
i only gave myself ashes
the aspect of medea seems to have unlocked naturally since I upgraded that one
i upgraded aspect of melinoe for the skulls to V and talked to Medea so im assuming i unlovked it naturally
but it unlovked the hidden ones for every other weapon
Heyo! I'd suggest reaching out to the modding community (link pinned in #self-promotion ). There isn't anything I can do, other than suggest reverting your save progress if you made a backup save before using any mods.
I ended up just using one of the built in backups which was thankfully before this mess. I lost a few hours of progress but it’s better than not getting the true ending. Thank you though
Sure thing ^.^ Best of luck with your runs!
Currently Glorious Disaster deals not damage while begin used by Circe's Staff.
You can fully charge the extra magic and it will not create the thunderbolts, i do indeed have Winner's Circle so its likely to cause this problem for a reason or another.
mana use by Posessed Array doesn't seem to count for the purposes of Hearthrob - is this a bug or intentional or have I fucked my game up with mods lol?
Intentional
Parray makes you lose mana not use it
makes sense, thanks!
hello,i already have the challenge from Great Chaos Run, but not on the list of challenges
on augary, so i cannot do the achivement
soooooo skelly is gone. anybody know why?
He just does that sometimes
oh, ok :3 good to know
if you pick up a weapon, he appears in again
question, so I completed the requirements for some of the achievements offline on my steam deck. but when I got back online I got none of those achievements. anyone know if theres a way I can trigger the achievements?
Have you tried doing a run?
yep, only tried dying in the first room immediately though might try completing a run
Heyo! It depends a little bit on the achievement. Some of them will unlock retroactively, but others may need to be done over again. It may also take a couple runs, or doing a complete run, to trigger some unlocks (even if you've met the conditions).
did about 3 different runs and have gotten some achievements in the process nothing triggered it and have done a few complete runs as well
these should be the achievements I am missing
bearing dark gifts
unfinished business
improbable outcomes
Hi, is there a way for me to change the display in hades 2 ?
Hello! What platform are you on? And do you mean changing the game size, or changing which screen the game is on?
The game size. I play on xbox, and i can't change the game size within the device.
Is there an issue with the display, like low resolution?
No i mean the edges of the screen is not visible so i can't see how much money or items i have or my boons
Only the middle part of the game is displayed on my screen.
im pretty sure i softlocked myself? is there a way out of this? I used the moon upgrade that jumps up and down and while running over here i tried to use it to get to the food faster but on the second jump i got stuck in these bushes
ive tried dashing out, using my special, hell all the buttons but im pretty sure im stuck lol
theres not enough enemies nearby that i can hit to get my moon thing back either
got myself unsoftlocked by hard closing and opening game file, but if yall want i can send the video footage of it happening after the run
Thanks for the report! I always feel like we've run out of places to get stuck with that and then someone finds a new one hahaha. If you're not on a console, could you report that in-game with f10, especially if you can find the location again? No worries if not though, the report here is still helpful.
Glad you were able to reset the room easily enough.
Gotcha. I'd check your TV/monitor display settings, and potentially any display settings you can access in the Xbox app itself. Usually, this is caused by something not being automatically set correctly within those options.
I tried every display setting in the xbox, as for my tv it doesn't change anything sadly i tried changing the display in my tv but it only stretched the middle part
The problem seems to be within the fact that the xbox doesn't recognize my 2010 tv so it can't change the display to fit the screen.
Still bothers me that Xbox somehow doesn't let me change the display how i wanted
Is there a way from within the game itself to change the display??
I'm not sure if there is a way on the Xbox version, unfortunately, though it's possible. Out of curiosity, have you tested with any other games?
I'd suggest reaching out to the devs directly at support@supergiantgames.com or through the contact page on their website. It might be a few days before you hear back, but odds are they'll have some more ideas than I do about what to try.
Ok thank you for your help. I hope i didn't give you a headache 👍
No worries! Thank you for giving a clear description of the issue, and best of luck getting it solved. I'll keep an eye out for any other potential fixes on my end.
Hello, recently my controller stopped working for Hades 2 Mac. Is there any way for me to fix this?
Heyo! What kind of controller are you using?
Additionally, have you tested the controller with any other games?
I'm using the 8BitDo ultimate 2 controller.
It was working just a day before and now it does not work for all games.
Oh nice, that clip demonstrates the trigger for what causes chronos to start attacking without cooldown
Thanks for the report! (Please do also spoiler tag things in this channel though ^.^)
Gotcha. I believe that controller has a couple different input modes that you can cycle between. I'd check whatever manual you have for it and try changing that (it might be by pressing the Home button? Not certain off-hand)
It might also be worth fully disconnecting it, restarting your computer, and then reconnecting it.
The thing is... I don't know how to change the modes 💀
Should be able to find it pretty quickly from an online search, I can help pull something up in a bit if need be
No need.
Good morning, Has anyone had the issue where Medea gives you the second Wakening incantation and it doesnt show up at the cauldron ? I've already beat the game and have the lint but when she gave me the incantation it didnt show up.
Heyo! Did you give you the incantation, or instructions for materials to gather?
so i received the incantation from medea but nothing after that. No cauldron material list or anything
if it helps i had the lint before i went and talked to medea i think , ( idk if that matters )
.
Gotcha. I'll double check where that one should show up, but it might just need another run or two.
Gotcha in the meantime ill do a couple more runs and try to talk with medea again . Hopefully that helps it along
mf bug
jeweled pom levels on heph didnt work- only normal poms being applied
unless im stupid
I'm not a helper, but that seems about right, since Volcanic Flourish cooldown is 15 sec on lvl 1 normal rarity, and your lvl is 9 🤔 isn't that its normal scaling?
might as well post here too.
somewhat frequent interaction of harpie double talon strike damage through gale blocks. I know other speedcord players talk about this, but not sure how common the experience is?
First clip is mine from yesterday, 2nd short clip is another players
https://youtu.be/NBcr2OmQoA8
https://youtu.be/0Db_FIck7Fc?si=o8Xb67rLIOslniyZ
After chatting with venhediss on Reddit, I mentioned how gale block fairly often will not block double hits such as the harpie talon double strike.
They asked for a video as they were unable to replicate. I sent them a random older clip, but today I played some surface and I was able to f10 the interaction and record a new clip.
Also showing ...
Im not sure if this is important enough for tech support, but ive noticed this under one of ares' boons
Heyo! If you're not on a console, feel free to report that in-game with f10 (it's fine to do so even after the run). Otherwise, thanks for the report here ^.^
Hi, this isn't really a bug since it has really no impact gameplay-wise, but moreso a technical aspect of the game that I think would be cool if it got adjusted. When playing a Dream Dive, if the first region is Thessaly, and the first room is a Heracles encounter, the in-game timer doesn’t show up until after the encounter is over. Currently RTA start time for speedruns is determined by when the timer first shows up (technically when mel is actionable, but timer showing up is usually the indicator). This is the one single edge case currently known to hide the timer until after an encounter, which is a minor but still relevant issue in which RTA time would technically start after the encounter, and making an edge case rule for this one instance feels a little much (and there's not any other clear "tell" to go by). It’d be very helpful if the timer didn't get hidden by this instance, maybe by allowing it to show up in room 2 at 0:00, or by just letting the timer run in the first region’s initial room, whatever works 
Heyo! Thank you for the feedback. Please feel free to also send that in-game with f10, since it'll be easier to track.
(I noticed something similar in one of the chaos trials I did recently, where the timer didn't show up right away)
Gotcha, thank u! I guess the timer thing is meant to show up right away then? Kinda just assumed it was intentional, lol
I'm not sure either way, honestly, which is why I think it's good to report just in case
hey is there any real reason there still isn't a reset button for tarot cards like there is for the pact? I redo both on a run-to-run basis and literally never use the extra tarot loadout slots. This seems like a massively obvious mechanic and I'm honestly surprised it hasn't come up
