general-chat

[minor coral]

Anyone finding that their giveaways seem kind of suspicious the last month or so? Pretty much the same handful of people are winning every single one, starting to seem like theres an exploit

[hoary hull]

Hi everyone! I've encountered such a problem that notifications about subscriptions stopped arriving in the dashboard of streamelements, although all other notifications are working properly. Has anyone encountered such a problem? How to fix it?

[heady ingot]

Hello, I have a problem, where can I put my question?

[heady ingot]

Yes, I do have this problem.

[past shell]

@hoary hull @heady ingot ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[lime bobcat]

hi i have question, why i dont see new followers from Twitchtv on stremelements, its like streamelement is frozen or didnt get new informations from twitch

[heavy dirge]

I'm sure this has been asked prob multiple times, but does streamelements plan on supporting kick?

[pseudo hull]

Yes. Just waiting on them unfortunately.

[heavy dirge]

ok sounds good hopefully they don't take forever

[odd narwhal]

waited 2 days for a ticket response to get useless info somebody know why the ${random.number 1-10} command not staying between 1-10 but giving me for example 64

[digital solstice]

How goes the day guys

[verbal dove]

how long does it take for a response via ticket usually?

[mellow yoke]

hey, still having this issue. nobody has responded to my support ticket either-

[eternal lantern]

[mellow yoke]

Streamelements support used to be really good, earlier in the week they fixed my missing signups issue in literally 10 minutes, meanwhile now it takes hours or days for them to even respond and it's been multiple days since they've last fixed the missing signup problem. Got no clue why the support has been recently lacking a lot.

Some of my viewers spent actual money on the sponsored game to try and support me & their task hasn't been logged so they basically just wasted money on a game they likely won't play after the sponsorship ends 😅

[mellow yoke]

was very straight forward "hey, these events have been missing/not counted, can you help please?" and then 10 minutes later they verified the events and the events were added. simple.

whereas now it's just "let's forward it to the team!" and then nothing ever comes back from it and there's just several email conversations going at once-
I have several users events just not logged for the sponsorship and I don't really know what to tell them because they've just paid $5 for a in game character and it's not shown on screen that they've done it so they're now wondering if they've been scammed or something.

[ivory zenith]

hello i dont know where to ask this! but is it possible to stream on quest 2 without a pc?

[mellow yoke]

I think so, search up a yt tutorial

[next knot]

Anyone else not getting resub alerts? I just went live and had a Tier 2 resub and it's not in the SE feed at all. It's in the Twitch feed

A $6.66 tip I had before came through normally and is in the feed

It appears to be a Twitch issue

[hoary hull]

Me and some other people have this problem, support is still silent

[novel dust]

Is anyone having issues getting a custom bot account onto SE Live? like i do all the steps but it doesn't show up. I even made the new bot account a mod too

[static hull]

...

[rotund sand]

anyone got champaign from raid:Shadow legends ?

[cedar wave]

@cedar wave

[winged hull]

can anyone recommend me a good webcam for streaming? cheap but good enough. 1080p 60fps or even 720p

[mellow yoke]

Razer Kiyo

[winged hull]

thanks

[mellow yoke]

also invest in a ringlight, even if its a cheap one. it's a game changer.

[winged hull]

there is a camera that comes with a ringlight. is it worth getting?

oh sorry I should've started this conversation at #tech-talk

[fast badger]

guys, how do I create a link to forward a chat I created to another streamelements account?

[winged hull]

oh I wanna know this too

[silver trellis]

yo guys

am i able to do a post request via streamelements?

[sterile drum]

are alerts disabled?

[dawn pivot]

Did anybody’s SE Summary Stats go wonky yesterday? I had like an influx of CCV on YouTube but they didn’t match

[crude ermine]

Any update on getting this thing up and running on facebook?

[mellow yoke]

missing an event plz help

Puzzles & Survival needs investigating, Several viewers of mine have spent their money on a 5* Hero and had it not get logged, they've basically wasted money. Please can it be investigated? <3

Feels almost like I/my viewers are being scammed here, I'm losing reputability here because I'm promising that their purchase will support me and contribute to the goal, yet, I'm livestreaming. they purchase it. and nothing happens. They feel like they're being scammed.

[mellow yoke]

also not to mention the offer originally being $4000 but then DROPPING to $2680 randomly...I do hope that can be fixed soon too so it'll be re-changed back to $4000

[past shell]

@mellow yoke ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[mellow yoke]

done this, no response. just being ignored really.

said about missing events MANY times, gotten nothing but "we'll forward this to our team" and then absolutely nothing out of it.

the first time I reported it support was amazing and fixed it and updated the events in just 10 minutes. but every other time they've just been incredibly slow or done nothing at all

[fast otter]

Unfortunately nobody here can help you outside of a ticket.

[mellow yoke]

the tickets do nothing though, nobody replies to them.

[fast otter]

When did you create your ticket?

[mellow yoke]

i created a ticket in here earlier today, I've sent emails days ago and not had anything back. no real communication is happening.

and nobody has responded to my ticket yet either

[fast otter]

Tickets can take a few days to reply to

[mellow yoke]

my viewers are kinda being scammed out of their time and money. at least 5+ viewers have completed all 3 objectives and had nothing logged for it ---

[mellow yoke]

i also put in an email for the several ANT LEGION events im missing, heard nothing about that, I'm due to be paid from them in 4 days with several events still missing.

my main concern though is Puzzles & Survival.

FIRST It was meant to be $4,000 but now it's randomly $2680, and now they're just. not counting several events

[reef creek]

has anyone here done the audible creator program? i'm trying to sign up for it, but i need to set up an account on something called Impact first, and my application for that has been pending for 3 days now. anyone else who has been through this same process, how long did it take for you?

[mellow yoke]

are staff offline today?

[brisk lava]

Does anyone know why I cant change my stream title and game from the Dock on OBS?

[mellow yoke]

is there anything, anything at all, that I can do to make myself eligible for more campaigns/increase my chances of having more campaigns

[south spindle]

are Alerts and notifications stuff Broken atm test alerts are not working for me

[proper hearth]

SAME SAME

[ivory zenith]

Yo sup, I recently checked my campaign and it said 0$ Payout even tho I had some message exchange with a supporter of streamelements (when everything was alright and it said the payout will proceed, 470$) and he ensured me that everything is alright and the payout will come on the estimated time. Today, after contacting SE they said that they've sent me a email and it said "terms were violated" which is in my opinion impossible since the supporter said everything is alright the day before. This happened the second time now and im really not ready to promote and spend time for promoting and accomplishing the goals for free, someone else struggling with this issue at the moment?

[pseudo hull]

@ivory zenith Any and all things entailing this must be handled via tickets. We are unable to assist in server chat.

[ivory zenith]

Thank you but I'm really not looking for any assistance for this issue right now. I'm trying to reach out to the ones that faces the same issues, but still thanks

[ivory zenith]

I just made a ticket, can you may look into it? ^^

[crimson atlas]

I need help

[tender sparrow]

Need some help. Regarding Loyality Points. They are frozen and not going out anymore. Anyone know a fix?

[north thunder]

is tipping currently broken for anyone else?

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[remote rock]

What the heck is the idea with having the "condensed" setting if youre gonna make those "skip/pause" buttons so damn big... -.- .. such a dumb update

[mellow yoke]

Hot take: the size should be manually adjustable via a slider ranging from 1% to 100% so that way everyone can be happy with it.

[ivory zenith]

Can any of you reply to the ticket from me made 10 hrs ago?

[pseudo hull]

It will be answered by staff when they get to it.

[mellow yoke]

staff replies are very varied, sometimes they can reply in 5 minutes, other times they can be 5 days.

[ivory zenith]

Ah so you cant do it as a Moderator?

[pseudo hull]

No

[ivory zenith]

Ah bet, my bad

[ivory zenith]

Can I ask you some quick then? mabye you can help me 🥲

[pseudo hull]

I unfortunately am off to bed so I can't.

[blissful magnet]

Good afternoon guys, how do I change the bank account where I receive money from streamelements!

[past shell]

@blissful magnet ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[past shell]

@dusky quest ⤵️

Not all staff are able to assist with support issues. Please refrain from pinging them or sending them DMs unless asked to.

[dusky quest]

sadge

[tough hinge]

I gotchu homie

[dusky quest]

u da best dequat ❤️

[tough hinge]

https://tenor.com/view/predator-arnold-schwarzenegger-hand-shake-arms-gif-3468629

Welcome to the team and hope you're here foreeber!

[dusky quest]

^^ excited to be apart of the SE fam! 🚀

[tough hinge]

Past, present and future co-workers!

[proper hearth]

Alerts and notifications fix? mine are broken

[south spindle]

So I managed to fix Mine by swapping back from their new alert system to the older overlay system and it worked cuz I was using a newer I can't remember what it's called systems for alerts or experiences is that it

[nocturne valley]

Did they announce that if you are on facebook you need to go elsewhere? @tough hinge

[frail fiber]

wassup

[odd narwhal]

any reason my commands suddenly arent working?

[lethal copper]

Does anyone know when streamelements websocket protocol will have complete docs?

[midnight hazel]

can someone help me out ? i just found nice looking Alerts on StreamElements. Now i want to use them for my Stream (i stream with SLOBS)
But as far as i know, i have to copy the link of the Alerts and use them as Browser Source for Slobs but it wont work. And if i open the Editor i cant use the Alerts i found because i have to create new ones or something like that

[spice flicker]

Hi Guys, I just noticed the kappagen is totally not working. Please help me out. Greatly appreciate it 🙏

[nocturne fractal]

hello guys ! Im coming here because I have a question, i'm using the widget Advanced Information Bar from Coocla33 but it doesn't show up the Sub number, does someone know if I have to do a certain modification ??

[dreamy estuary]

Did anyone ever find out why subscriptions aren't showing in the dashboard but everything else is? I saw @hoary hull posted above about it, I'm having the same issue, which makes it so alerts dont' work on stream either

[pseudo hull]

Rhetorical question but this would be for the Nikolian account on twitch?

[dreamy estuary]

Yes

[safe ermine]

Petition to bully Kick into releasing their API so the next time I look in #announcements I can actively get excited?

[pseudo hull]

I've poked something with some brand new powers I've been given

Hopefully it should work if not come back here and create a ticket.

[dreamy estuary]

Okay thank you. I'll let you know if it worked!

[lucid wagon]

the bot its working???

i have problems with commands

Nothing sorry i reload, its working ❤️

[lethal salmon]

how u get ring of that gap betreen the screen and otehr stuff

[fast otter]

Answered in #community-helpdesk

[rapid gyro]

Was up everyone?!. Just wondering, do anyone how to store results in a variable? For example, I use two ${random.chatter} in one message, right? Now, in the same message, I want to refer back to the first chatter who got pick in the first ${random.chatter}.

[real jacinth]

se.pay is not showing up under revenue. anybody know why?\

[past shell]

@real jacinth ⤵️

SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):

Austria, Australia, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.

If you meet these criteria and don’t see SE.Pay, let us know.

For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees

[wraith stratus]

!Alert

:twitch

[lean wraith]

Salaam

[chilly merlin]

having the same problem notdetecting chat command or overlay or even gameplay

[crisp gull]

are tickets not working anymore?

[pseudo hull]

They are. Why?

[crisp gull]

i tried to open a ticket earlier but it didn't make one

[soft fiber]

I see that the bot removed your messages but there's no reason as to why. Try again, with less than 800 characters. The bot immediately replies when it creates a channel or tells you why it didn't.

[fiery spear]

[ivory zenith]

3 days since my ticket can someone please overview this? 🙏

[ivory zenith]

can someone explain this?

[silent anchor]

Hi!
Is it possible to toggle certain parts of an overlay via chat commands?

[ivory zenith]

<@&382267076632379392>

[ivory zenith]

Of course none of the Supporters on the server can explain this

[pseudo hull]

2 things

As I previously stated only staff can handle tickets and this given your screenshot is one.

I poked the person mentioned in there and they said it had been forwarded as it entails things outside of their control.

[ivory zenith]

so what has the ticket to do with the fact that SE confirmed me via twitter that I completed everything and everything is fine but then 24 hrs later my Payout is set to 0$? @pseudo hull

[pseudo hull]

Refer to the 2nd part.

[ivory zenith]

Alright, I hope I will get a ticket respon sooner of after?

[pseudo hull]

You will get a response but I can't tell you exactly when as I don't have access to that system.

[west nexus]

Hello, I have a problem with the Activity Feed, it shows the follows but not the subs.

Anyone else like that?

[nocturne fractal]

Also same problem could we have some help ..?

[uncut shuttle]

Wromg

[silent anchor]

I also encountered that just now. No subscriptions in the activity feed and therefore no alert through the overlay.

[silent anchor]

Could you poke someone about the Twitch channel Jeanna regarding our problem, please?

[distant mantle]

Was there ever any progress on not having OBS open on the wrong monitor every time while SE Live is installed, but working correctly when just OBS is installed?

[ivory zenith]

Command Failed

Failed to ensure chat subscriptions

Dec 14, 2023, 6:19 AM

[fast otter]

It looks like Jeanna has the bot banned from their channel.

[silent anchor]

Oh.

I'll go and check really quickly.

[rapid tide]

is there anyway to list/view/export all quotes?

[pseudo hull]

No

[near bay]

Activity feed blank for anyone else?

[eager saddle]

No

[radiant quarry]

how do i add a command as a timer within chat without editor access

[uneven moth]

hello

[ashen fable]

hello!

[serene zealot]

hi to everyone! somebody else have trouble with the event in sponsorship? also with the notifications about an event in dashboard ?

maybe wrong chat i'm sorry

[noble igloo]

any1 knows how to get the 2 animated emotes on twitch activating the twitch alerts in dashboard ? i alrdy did but still locked

[untold rampart]

yo

[paper jungle]

a bit of a random question haha but just wondering if anyone here uses the "Arc Browser" and has an unused invite code?

[charred cargo]

how often do support tickets take to get a response?

[next knot]

Is there anyway to have SE ignore Twitch's Cheer alerts during this promotion?

It comes through as an actual cheer from Twitch's account

[charred cargo]

nevermind i fixed it myself

[proven bronze]

Ello all

[charred cargo]

quick question if someone may be of assistance to answer it

i want to stream my games from my ps5 but want to be able to use my se.live obs to do so, would a simple single hdmi to usb video capture card be effective enough to achieve this?

[polar spade]

hello, I had a partnership through your site with the game raid shadow legends and after I finished the campaign it said that the payment should be made on 15/12/2023 but I still don't have it

[past shell]

@polar spade ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[final thunder]

is there anyway to fix the problem of youtube live stream alerts in real time because there is no alert showing in youtube live stream from stream elements

[sullen mica]

wait 1-3d more

[rare merlin]

Hello ! it is me, or the "KappaGen" command is not working anymore on the emotes explosion ? I'm alone to have this problem ?

[rare merlin]

not working anymore ?

[past shell]

@rare merlin ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[untold rampart]

jaffa cakes

[junior dove]

''No self-serving advertisement or channel promotion!'' That is one of the rules. You are not allowed to post that here im pretty sure.

[grave ibex]

Does this count as self-serving advertisement? It is free

[tired oar]

Past, present and future co-workers!

[cursive ember]

sponsorship and legion dont work

[pastel flower]

Is anyone else's alerts not working?

[granite pawn]

Hi . German support onbline?

Why Can't a Subscriber Enter My Giveaway?

[digital grail]

media request dock died suddenly here

bah humbug

[neat rain]

Its happening on alot of streams.... its not working 😦

[bronze ruin]

hi does anyone know how to make it so that the JCracingg chat box doesnt hide message

[stuck hornet]

hey

[restive tinsel]

Hey, does anyone know if there is a way to remove a banned user from the points leaderboard in streamelements. The leaderboard is already empty but they remain on the leaderboard. can anyone help?

[candid sedge]

🧐

[rapid crest]

I need help 😅

[ivory zenith]

guys how do I fetch the tips information using nodejs

[rapid crest]

Is StreamElements compatible with Xbox streaming?

[pseudo hull]

In what context?

[rapid crest]

Like if I'm streaming through my Xbox, can I use StreamElements for overlays and alert boxes and stuff?

[pseudo hull]

By itself no.

[rapid crest]

I'm very new to streaming and all of this so I have no idea what I'm doing, currently using Streamlabs but it's kinda not my favorite I don't think.

[pseudo hull]

You'd either need a PC or a 3rd party service like lightstream to do that.

[rapid crest]

Xbox does have the option to stream through Lightstream but idk what it is

[deft breach]

Hia ll, did anyone else run the latest obs update and suddenly lose the Activity Feed and Media Request tabs? like they exist, but they are just blank pages?

[pseudo hull]

In the future ask in the helpdesk channel

#community-helpdesk message

[rapid crest]

Me? Sorry I'm new and there's a lot of information to take in, I probably missed it

[pseudo hull]

Not you. The person above me

[rapid crest]

Oh okay sorry!

[heady light]

Kappagen command doesn't work, does anyone have the problem?

[limpid beacon]

Hello

[north relic]

Exactly the same issue here

[heady light]

Thx

[maiden vessel]

Can someone help us in #community-helpdesk

[vague wasp]

hi

[honest kite]

I cant seem to find the !sr settings, anyone know where it is?

[fast otter]

https://streamelements.com/dashboard/mediarequest/settings ?

[honest kite]

Thanks!

[fossil sky]

hello

[inland flower]

how get permission to submit a support ticket

dont have permissions in that channel

🙂

[fast otter]

Hey there! Running into an issue you can’t solve? We've got your back, and you don't even have to leave Discord to get help!

Here's what to do:
1️⃣ In ⁠community-helpdesk , please type !ticket and give a short message about your problem, like "Help! Can't change my Twitch name!" (Less than 60 characters please )

[frigid hemlock]

Hi guys is there a way too see my host alerts... i dont have the animation on my pc anymore and its only in my host alert, but i cant download it from there since it doesnt show up in the sources here...

[limpid rain]

Anyone know how to set up twitch alerts on mobile

[acoustic nimbus]

hey evrebody i have a problem, i want to use media request on my stream and i did evrething ok of the settings. But the problem is that only i can hear the music of the request and not my stream. I want to have it on a different thing of my headphones because i can mute it when i want that. is that posible ore not

[unreal flume]

whats the crack if the timer for a sponsored stream hasnt updated for the campaign followinga live stream?

[pseudo hull]

Creating a ticket for support. Can't help with it anywhere else.

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[unreal flume]

this a reply for me?

[pseudo hull]

Yes

[analog notch]

Name: Ishaq Nickname : Ameer
Age:17
gender: male(him/he)
Educational Level: graduated from high school last 5months
Language: hausa, english, arabic.
Main subject studied : physics, biology, chemistry, maths, and computer studies
Ambition: Computer scientist.
Hoping from this group: to have friends
Dm me anytime

[mellow yoke]

can a staff check my ticket plz? #1185946072200253500

[wet oracle]

Hello my kapagen emote explosion chat command has stopped working for me, is this a known issue?

[fast otter]

A lot of people have been having issues recently. Can you submit a ticket to help track how widespread it is?

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[wet oracle]

I submitted a ticket

[past shell]

@azure quartz ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[halcyon obsidian]

hi

[dusky hornet]

@valid siren Hi Eglorian, I'm trying to get the roulette overlay, only subscribers can use it, and I have no way to do it, could you help me, sorry for sending you a private message but I don't know where to contact you

[ruby cosmos]

Hey, my viewers have problems with donating me. In half of my stream they spotted problem with card donates. Paypal donates works. Where is problem?

[ivory zenith]

hey is there someone that can help me with a overlay ?

[worthy mesa]

sin razon

[sage steppe]

hey guys, im new

i have a problem, wanted to see if anyone could help me out, when i want to send streamelements, my video being unlisted

[delicate ember]

Not sure if this is the right channel, but will SE ever offer support for Kick? ie, logging directly in/alert integration

[pseudo hull]

Only if they ever provide us with an API to use.

Still waiting on them.

[grim bloom]

Is Kappagen Broken?

[torpid marten]

If a payment was scheduled to be made 2 days ago and it still hasn't showed up what should I do?

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[subtle berry]

hi

[grim bloom]

Hello

I need help with Kappagen and I cannot enter anything in the support ticket chat

[delicate ember]

Thanks for the response

[haughty shuttle]

Anyone know what would cause the overlays from streamelements to just cutoff

[past shell]

The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

[haughty shuttle]

Keep trying to use OBS Blade and keeps instantly disconnecting. Is some sort of firewall protecting it somehow

[heady light]

Here, too

[undone totem]

So my account was hacked 2 months ago just got it back don't know if I'm going to delete this account or not

[copper ridge]

my Kappagen is also not working! did you fix it?

[cunning sequoia]

Ahh kick. The twitch clone

[cloud pecan]

Good morning. Is there a chance that you can use the front and rear cameras during the stream so that you can see both directions? best regards😀

[neon ferry]

its not really a support question, so ill just put it here,

Are there any plans that anyone knows of to increase the canvas size for the sleeves, something further down, or mayhaps wrap around support

[clever ridge]

hello all

im a mod user in SE for a friend of mine i was in the account editing commands in bot and all the sudden i refreshed and got 'Accessing this area requires additional permissions from Twitch.' error. now i cant do anything at all? any ideas how to fix this?

[fast otter]

Log out of stream elements, have your friend log out, have your friend log in, then you log back in

[clever ridge]

ill try that 🙂 ty friend

[rotund nest]

I can’t find a command for my latest TikTok can anyone hemp?

Help, like I want a command that will direct people to my tik tok

[clever ridge]

FYI i got the account owner to remove me and resend a new invite link and that appears to have fixed it 🙂

[arctic inlet]

Heyy, I have a problem that streamelements doesn't show my last follows etc that I receive on twitch.. I tried to relogin, but it didn't help. Due to this, I don't get any alerts,and it's just not up to date. It has stopped since some time yesterday,and still it isn't working 🧐

[indigo sphinx]

METOO, haven't been working since friday 😦

[runic kettle]

same issue with subscribers

[snow wolf]

Channel name? No links.

Logout and login into the dashboard @runic kettle

[runic kettle]

that was the first thing i did

oh i see, let me take a look

[snow wolf]

Unban the bot

Type /unban StreamElements in your twitch chat

[runic kettle]

okay, done.

[ivory zenith]

Command Failed

User imtommie has banned the bot from their channel. This prevents us from receiving chat messages as well as certain events.

Dec 19, 2023, 10:34 AM

[runic kettle]

what about now?

[ivory zenith]

Command Failed

User imtommie has banned the bot from their channel. This prevents us from receiving chat messages as well as certain events.

Dec 19, 2023, 10:40 AM

[runic kettle]

i dont understand, i manualy unbaned it from the list.

[snow wolf]

try this

[past shell]

Go to the Dashboard > Right side > Part channel > Join channel (https://streamelements.com/dashboard) https://i.imgur.com/uYVb8OK.png

[runic kettle]

ok i added it again and gave mod

[snow wolf]

Everything should be good next time you go live.

[runic kettle]

thank you, what about the dashboard on the site? will it update when i go live?

[snow wolf]

Yes. Old events will not appear only new ones.

[runic kettle]

okay, got it. thanks for the quick response.

[stray stag]

The services stopped working, nothing is displayed on Twitch, although everything is authorized as always.

Chat commands don't do anything

[subtle berry]

lol

[fast otter]

Channel name? No links.

[mellow yoke]

Question for those who do the sponsors, what's the highest offer you've received?

[torpid marten]

how can I get the hello fresh sponsorships?

[sullen mica]

Wrong link in the announcement for Twitch btw

[pseudo hull]

I poked the person for it >.<

[sullen mica]

Damnn nvm

[solid drum]

Hopefully everyone's having a wonderful day

[near oriole]

every time I try to launch the newest version of OBS with stream elements installed it crashes

[golden vapor]

Where’s the best place to ask for command help?

[rain bay]

anyone know what causes this error? accessing as an SE supermod / editor

[jagged reef]

the server is dead ?

[lavish shoal]

random thing; i have 2 viewes on twitch but there are like 10 users listed which are there the moment i start the stream; who are they?

[fast otter]

Probably good bots

[lavish shoal]

ye i think so too

[fast otter]

log out, have the streamer log out, have the streamer log in, log in

[ivory zenith]

Does anyone know why/how to fix my alerts? all of them are working fine EXCEPT my follower alert. I deleted the overlay and re did everything and still not working ):

[fast otter]

Do they show up in your activity feed?

[jagged reef]

hello, i need help with alerts, i'm actually wanting to only display the name of the person performing an action (sub, donatio,...) and make it scroll horizontaly, there was a setting for this before but i dont find it

[lavish shoal]

is there a way to remove them from the users list/does banning them do that

[ivory zenith]

the activity feed is fine, its the alert not working

[fast otter]

You can ban them, but they don't cause any harm and don't count towards viewer count. They mostly do statistics for your streams; they may be good bots.

[ivory zenith]

raid and subs all that works fine

[lavish shoal]

aight aight

[past shell]

@ivory zenith ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[jagged reef]

someone can help ?

[fast otter]

Are you referring to "Add Widget > Labels"?

[jagged reef]

no, alertbox

[golden vapor]

Can stream elements remember an output from a random choice in commands?

And how could I pull it up in another command?

[fast otter]

Under "Animation Settings" "Slide in Up/Down" then "Slide out Up/Down"

[fast otter]

It cannot

[jagged reef]

is there a css way to animate if the name is too long ?

[fast otter]

#dev-chat

[jagged reef]

F

[fast otter]

The real answer is probably but I am not a CSS developer and that would be the best place to ask.

[pearl rapids]

Please be careful. Maybe a spam person will send you a friend request. Please be careful as you are on this server.

[fast otter]

Spammers never send me friend requests 😢

[final snow]

Someone know what to do here?

[fast otter]

Make sure your Twitch category is set to "Call of Dragons" and then stream "Call of Dragons (along with doing all the other required things) for three hours.

[final snow]

I did, but it didnt count

[past shell]

@final snow ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[final snow]

Wat should i typ as problem?

[fast otter]

If it's been at least 24 hours, or your sponsorship is about to end, you need help with it not updating.

[final snow]

I dont know what to do…

[fast otter]

Do what the bot said

[stray stag]

GoDota2Bets

[swift folio]

is there i critieria to get ore sponsorships

[analog notch]

heus

[zenith shuttle]

Does anyone know why this keeps poping up when im trying to edit my overlays? yesterday it wasnt working and niether is today? {Application error: a client-side exception has occurred (see the browser console for more information).} Am i doing somthing wrong?

Does anyone know how to fix this?

[mellow yoke]

How long can sponsorships be extended for? is there no specific duration just a "dont be ridiculous" rule?

[zenith shuttle]

Springy, Do you know how to fix the problem im having?

i keep trying to edit my in-game overlay in SE and its just saying

[mellow yoke]

hm im not rly sure i dont usually use overlays or widgets with streamelements

[crude pier]

I think i broken se addon for obs log in twitch but i click go live it feed to my youtube channel.

[prisma rivet]

is there a way to shoutout a streamer and it play a random clip from their channel?
I've looked at awesome shoutout but it's not dynamic.

[north relic]

Kappagen seems working now, but reacts only as emotesplosion, no longer takes over individually with a single emote

[lavish shore]

Is there an issue with Kappagen when I do the command all the emotes show up, even if I select us particular emote.

[ivory zenith]

Webhooks Refreshed

Refreshed all webhooks for twitch user godota2bets

Dec 20, 2023, 4:32 PM

[fast otter]

It should work from now on.

[clever pulsar]

hi, i need to make a ticket but i dont have access

[deft briar]

Hello, someone know a api to get created clips from current stream, or get notified when a clip is generated ?

[fast otter]

What error do you get?

[clever pulsar]

nvm it let me do it

[teal nest]

I use streamroutine, and in my post stream routine, I have a section with clips, raids, contributors etc. I highly recommend. I thought there was a setting somewhere that would post the clip into the chat as soon as it was made but I am not sure what / where this is from.

[peak grove]

hello

Anyone has any ideas why when i'm streaming it doesnt appear on discord? I have connected discord with twitch.

[hasty pagoda]

Apparently the contact form for streamlabs does not allow to submit for some reason i cannot click it at all

[past shell]

@hasty pagoda ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[hasty pagoda]

Ah ok

[fast otter]

I've let the staff know the contact page isn't working.

[ivory zenith]

Hi I have a problem i dont fix by my self. would sombody here help me

[fast otter]

#community-helpdesk

Or #submit-support-ticket for official help

[ivory zenith]

ty so much

[high steeple]

anyone know why the side is so slow, it dont load on every browser...

[hasty pagoda]

Yea i ran into that issue the other day it was really really lagging

[high steeple]

its annoying because i want to accept a sponsorship and nothing load...

[hasty pagoda]

It took a good 3 minutes to respond

Im a small af streamer so ill wait to do the sponsor thing

[high steeple]

i hope the side work soon & i the placement get refilled

[fast otter]

Try clearing your cache/cookies for the website. I believe Chrome is the officially supported browser.

[high steeple]

okay thanks

[deft briar]

Thanks but i need an api, i trying to make a end credits showing the clips made on current stream.

maybe twitch api works

[fast otter]

You may try #dev-chat, they should be able to help.

[deft briar]

hehe, sorry, i forgot thats a general chat

[fast otter]

All good, I do it all the time haha

[deft briar]

Yep, i did it with twich and works!

only to close the question hehe

[long kite]

can someone help me add my alerts ?? i hear it and see it on stream elements but when i copy link and paste as a broswer in obs it doesnt do anything

[mellow yoke]

When are new sponsor offers given man? I've been waiting a good few weeks, nothing new..can it be checked that I do qualify for other sponsors

[fast otter]

There is no way to check. Offers are made if/when you qualify. #sponsorship-faqs

[past shell]

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible and Refresh browser when scene becomes active, as shown in this GIF: https://imgur.com/a/2JhJD0S

[heady light]

me too

[near turtle]

how do I give someone permission to edit my overlays?

[fast otter]

https://streamelements.com/dashboard/account/channels

Select the level, create an invite link, and give it to them.

[stone mortar]

what channel would i use if i wanted to ask some questions about the current game label widget not displaying the picture of the current game im playing

[fast otter]

#community-helpdesk if it's a SE provided one, #dev-chat otherwise.

[stone mortar]

ty. ill look it up and see which it is

[ivory zenith]

hu guys im new

[mellow yoke]

How can I make myself qualify for a wider range of sponsorships?

[rotund nest]

Where can I ask a command question? I’d like to make a command to direct my viewers to my TikTok

[flat badger]

where do i ask questions?

[fiery spear]

#community-helpdesk

[fiery spear]

on the StreamElements website go chatbot then chat commands then custom commands then add new commands command name can be whatever you want response type your tiktok link and / or any message you want with it then click activate command then you should be all set up

[fiery spear]

there's nothing you can really do to improve your chances of getting sponsors there's no right or wrong way of getting them

[neon terrace]

send again button is not working

[pseudo hull]

It's a bug the devs are aware of. Just disregard.

[south flicker]

so Im seeking just some help and advice about building my community. Ive been streaming for a long time and soon hoping to have a solid schedule. Is there a channel I could seek some advice from peeps?

[mellow yoke]

are you sure? I really hope I get some soon, kinda upsetting to only have one available, especially over the holiday season where I have time off college where I could actually heavily get involved with a sponsor.

I only have one and it's a UK exclusive hello fresh one and most of my viewers are in the states.

[fiery spear]

yep 100% sure

[fiery spear]

you can always ask right here one tip i will say is if you're not already take the advantage out of youtube tiktok please do

[mellow yoke]

man that's annoying. i feel the algorithm for giving out sponsors isn't that good.. I hear there's fortnite ones being given out, I stream fortnite multiple times per week yet haven't been given that offer despite how it would obviously perform well on my channel yknow? and im seeing many people who've never even TOUCHED fortnite receive the fortnite sponsorship offer.

I feel like the algorithm could do with re-working.

hopeful for some new offers soon.. 🤞

[fiery spear]

trust me i know exactly how you feel all i can unfortunately tell you is keep doing you and keep checking

[south flicker]

Alright thanks will put my situation up along with a few questions 🙂

[mellow yoke]

I am continuously checking, several times a day everyday. haven't had new offers in over 2-3 weeks I believe now which is just.. really concerning

[fiery spear]

totally get that unfortunately not something we can control

[mellow yoke]

do you guys not get to decide anything? can you not at all? man. if it's all dictated to random luck/chance then surely that means there's a chance I'll never have another sponsor? there should still be some human influence in the system. but eh. im not too informed on this type of stuff.

[fiery spear]

well me personally no i'm just a support volunteer and just so you know Our Sponsorship offers are sent to channels based on the different requirements of the advertisers, which may include channel size, location, type of content, audience demographics, and more.

We cannot guarantee that a specific user will receive an offer

[south flicker]

So seeking some advice to help grow my audience, as its looking like ill be able to have a more solid schedule very soon (which will be 3 hrs a day, 3 days a week - mon/tues/wed). Primarily I stream retro games, console repairs and mods, PC builds and Warhammer painting (in that order of frequency)
History wise:

• I've been streaming on and off for about 7 years, dependent on how life has been going.
• my average viewership is around 3, I rarely get new viewers popping in, but when I do they tend to stay, chat, and I engage them back, they usually end up following.
• subs vary but usually sit around 1-5
• I usually upload my videos to Youtube after streaming
• I've put a bit of effort in to making my stream look nice, try to be entertaining, and always engage my viewers.
• Im an active member of a fair few relevant discords (as well as having my own) and always post my go-live notifications in their respective self promo sections

the grow for me just feels always incredibly slow, even on the periods where I've managed to stream consistently for 6-12 months+ I'd be lucky to get a 1-2 viewer avg increase and maybe 10 follows or so.

Is there something Im missing? or am I just unlucky? I really want to stick within my categories, but if there's something I should be doing on top of that to get viewers in I really would like to do more. Im not trying to stream for money, but if I could get my avg viewers to like 10 or 20 that engage with the stream, that would be amazing.

Is there a better way to engage on Youtube and TikTok without spending hours editing or going through my streams afterwards to find clips?

[mellow yoke]

I see.

[fast otter]

Largely it's up to the companies that offer the sponsorships. What they want and are looking for.

[fiery spear]

obviously this is personal opinion but one thing that sticks out like a sore thumb about all that is please don't waste your time on self promo It really isn't worth it If you haven't already tried shorts on YouTube and tiktok never copy but look at people of your channel size see if they doing anything different than you and see how you can make your own spin on that games that you can play with viewers definitely helps also specially because it keeps you from being bored by yourself

[south flicker]

Is there any particular apps youd recommend to make it easy to quickly make a Youtube short/tiktok usiong some of my stream content?

[fiery spear]

well for me i use DaVinci resolve and i have a tiktok preset plug in what converts all my mp4s to short/tiktok with a bit of tweaking of course that's super quick for me at least a massive time saver if you're using obs get the vertical plugin

[south flicker]

ah ok ill check out the vertical plugin as i do use obs

[fiery spear]

trust me you won't regret using that

[south flicker]

thanks 🙂

[fiery spear]

np

[south flicker]

if there's anything else i should be doing, looking into, etc. it would be greatly appreciated 🙂

[fiery spear]

To be fair sounds like you're doing everything you need to be doing

[dark arrow]

anyone knows where i can get some videos for donations,followers etc

[hasty pagoda]

Tbh idk cause all the ones i have found are out of date

[south flicker]

No worries hopefully I just get luckier 😅 thanks

[hexed shadow]

Is it still possible to open a ticket on the streamelements dashboard or the option has been removed?

[pseudo hull]

@hexed shadow click help in bottom left corner

[hexed shadow]

yes but its only support, no open ticket anymore, there was 3 options before now I have two

think I found it though when we say talk to representative to the bot it launches a redirect process to agent

[pseudo hull]

Yeah. The !ticket here is the lesser of the evils.

[hexed shadow]

duly noted, thanks for the cue

[dark arrow]

anyone knows how to make the alert person name different font ?

[hexed shadow]

dashboard > overlays > group overlays >edit > alert box > settings> (name) alert cogwheel > text settings > then select the font

[wise cloud]

Well..for one your stats don't really add up? First you day you've had avatage 3 viewers for 7 years....and then you say you get 1-2 avarage viewers increase ? I think maybe you should actually look it up? For which games did people Come, stay follow? If numbers is your goal you should focus there and do those sorts of games)

You can check detailed stats on Twitchtracker.com

And don't do a donation/ tip as the second panel. It often gives people a bad taste

And sure your panels have the same color scheme...but they don't stick out..there's no real.personality showing in any design

But most importantly be thankful for what you DO have, because if your community feels like they're "not enough for you" for YEARS they probably don't want to stick around when thst hits

It's a bit visually confusing. People are first met by this green-blue color scheme..and then you have KABOM strong pink border and "going live soon" images

(PS. Yes I'm not a big streamer but I've also been on Twitch for 7y and I've seen the difference in growth between people taking in my feedback and people rejecting the feedback)

[fiery spear]

and this is why telomina is the best

[wise cloud]

[fiery spear]

and personally knowledge over numbers you may not be a big streamer but being someone who's seen the platform change is someone you should take advice from

[south flicker]

sorry my wording here is not ideal

what I mean is, ive been streaming on and off for 7 years, for the periods where i have had a good 6-12 month run, I might see an increase in that run of 1-2 avg viewers (so might start that 'run' mostly around 2 or 3, finish around 3 or 5)

[wise cloud]

and I personally don't care about alignments and things being perfect.. but I have a couple of people who gets super annoyed when things aren't aligned...so if move the Webcam to be inside the border

[south flicker]

when i start again after a break, im usually back down to 1-3

[wise cloud]

That the chat is so small when tje border is so wide is also not ideal

[wise cloud]

This is common for everyone

[fiery spear]

yep ^^^

[wise cloud]

Do you also take breaks from your discord servers then?

[south flicker]

yes the second half i expect 🙂

the first half is the challenge (ie, 2-3 growth over 12 months)

[south flicker]

nope, all the discords im active on, I stay active on, as well as other streamers and stuff as well. I raid when im streaming, and usually get shout outs which is nice, and really lovely recommendations from some streamers bigger than me that I raid to, but usually no take up,

[solid wedge]

ayy how can i stream cp without getting banned

[wise cloud]

I find it's mentally helpful if you don't think of them as numbers per se. Since it's so low it's better to focus like "what happened in timmys life? Or did I do something that made him not come back?"

[fiery spear]

question erroneous do you do anything else or just twitch?

[solid wedge]

facebook keep bannen me

[south flicker]

currently just twitch. I do have some YT videos that I want to put together, have some footage and scripts just havent had time (till now) to edit them together

[wise cloud]

I don't do YT

YT and editing will take a lot of time from yoj

And if you already struggle to be consistent on Twitch...

[fiery spear]

Yeah but you have a discord at the very least right?

[solid wedge]

@everyone

[wise cloud]

Ofc I do! I can do an super inflated "they just can't get enough of me" 😂

[wise cloud]

Do not use @ everyone

[solid wedge]

ok sorry @everyone mb gang

[wise cloud]

@south flicker and maybe focus a bit more on one thing? Games, old stuffy stuff, and then painting characters? It's very wide spread

[south flicker]

ahh ill checkout twitchtracker. - their stats seem very different to what twitch says though - 19th october twitch says i had 4.5 avg viewers, twitchtracker says 8

[wise cloud]

I don't even watch the ppl I like when they change game types 😂

[south flicker]

retro gaming is the primary thing, but yeh maybe Ill try less so deviating from that

[wise cloud]

Could be worth a shot

Although my friend who does retro gaming hasn't really grown these past 3 years I've known him either. It's a very niche category

[south flicker]

Done ive moved it to the end 🙂 ty

[wise cloud]

And lastly...

Do you watch your own streams as VODS?

sometimes I've realized some things...like I mumble a lot
..my brain fog makes me switch out more words than I thought I did...

And then I can adjust, or I warn people in my case of switching out the words

[south flicker]

ahh ok.. I think I do have a green option for the my stream backgrounds - good thought i never even thought about making them the same 🙂

[south flicker]

I certainly am, I've never done anything or said anything on stream or discord or anywhere else to suggest otherwise, I do thoroughly appreciate the viewers that come in and come back 🙂

[south flicker]

ah ok good thought, I'll rejig my layouts for that and the chat 😄

[south flicker]

I haven't in the past no, but could do that in the future certainly 🙂

I really appreciate all the feedback you (and others) are giving me thanks so much 😄

[wise cloud]

You don't have to watch all.of them or so. I just do it maybe once a month, and just like check.. if you like it yourself. I kinda end up laughing at silly things I hadn't realized I had done or said 😅

No worries! I'm glad I managed to get it all out before avatar finished downloading

[south flicker]

hah perfect timing then 😄

[wise cloud]

I'm checking out. Have a lovely day/night everyone

[fiery spear]

[rotund nest]

Links not showing up why?!!!

[rotund nest]

See pic above

[potent falcon]

I just came across this post, idk whats the question but it seems you need to put a space in between "r=1" and "Don't"

[tough jacinth]

Is it possible to disable !ping command? 😄

[warm salmon]

This is a hidden debug command restricted to mods and above. Is there a specific reason why you'd like it disabled?

[tough jacinth]

@warm salmon i want to use ping command for other thing 🙂

[rare wadi]

Got a question: whatrs the differen between an alert in "my elements" and one made via the widget in an overlay?

[pseudo hull]

Overlays is the legacy editor and elements is the newer primary focused one.

[warm salmon]

We'll look into it, throw it into #1063154790831501395 if you don't mind

[sterile drum]

is activity feed down?

[coarse rose]

when someone subs it doesent pop up on my stream

[rotund nest]

Still doesn’t work idk why

[halcyon crow]

if wy watchtime doesnt work and i disable loyalty, does the watchtime resets?, or how can i solve it?

[valid magnet]

hey just wondering if anyone else is having issues with chat bot, that sometimes doesnt listen to commands but other times it does?

[gray talon]

Random thing to ask but is ANYONE here a wizz with SpreadSheets and using formulas ?

[cosmic echo]

Does anyone happen to know offhand if the "Top Cheerer" Widget is broken? I can't seem to get it to work.

[solid wedge]

1984

1985 we back

[solemn temple]

Can someone quickly guide me to where I can add my activity feed dock? It seemed to have been removed after the update. And I can’t find it anywhere.

[rapid hazel]

Hello, I installed OBS and SE Live. Been trying to learn and config my stream setup. Watched the StreamElements Overlay Editor Tutorial on youtube which was made a year ago. Can someoen point to a step by step torturial on setting up an Overlay with all the Alerts for YouTube streaming? These videos by StreamElements was kinda confusing and really not a step by step but more of any Overview

My Layers for an ALERT box does not have the options these HowTo videos show. I dont have CHEER or RAID or HOST...this is confusing

[rapid hazel]

"Followers and subscribers are the same thing but YouTube calls them subscribers unlike other social media sites." the youtube videos do NOT explain this

[cold wave]

Hi

[urban saddle]

hi! @everyone does somebody know, why my prime alert is not working ? it worked normal & now i just get the normal sub alert.. i changed nothing and tried everything. is it like a sever issue ? i dont understand because i made the right options

[hasty pagoda]

I have found that most of the how to vids are out of date anyway since the overlays in the editor in most of them look different

[dusky hornet]

I'm looking for ideas for making commands using the variables, and I wanted to propose who would like to share the commands of their streams?

[mellow yoke]

Still no new offers, only thing that's happened is the HELLO FRESH one has dropped from $2,500 to $1,750 because yes! if I didn't want the $2,500 offer I definitely want the $1,750 one!...(sarcasm)

[mellow yoke]

is there any way at all for me to know what they want? I want to appeal to as many as possible.

[fast otter]

There is not

and it changes

[mellow yoke]

well if it changes surely you may have an idea of what it changes to and from..? agh. its just really frustrating hearing that it's basically luck based if I'll be able to get paid next month or the month(s) after or not

ive also opted in for YouTube sponsorships for OVER a MONTH and still had nothing -

[fast otter]

I don't, I'm sure someone does. This month they may want more CCV than you have, next month it may be less, maybe they want someone who streams in a different category, maybe they want someone from the EU and you're in Canada.

[mellow yoke]

any idea on the most popular categories for sponsorship stuff?

[fast otter]

For today? No idea. Tomorrow could be different.

[mellow yoke]

oh wow it changes per DAY? so a sponsor offer can come through at basically any time any day?

[fast otter]

🤷 No idea, and I doubt anyone in discord knows or will reveal it.

[mellow yoke]

damnn, well. I guess the only thing I can really do is just try to keep my viewers up and stream in multiple categories?

[pseudo hull]

Nobody short of staff can answer this and even then theres probably a limit to what they can say.

[rapid hazel]

I figured out one thing. I do not do Twitch. I configured OBS streamelements for YouTube. That is why my setup looks different since most youtube HowTo vids use Twitch as an example.

[hasty pagoda]

Ah fair

[lethal fulcrum]

anyone else not able to use their bots?

[hasty pagoda]

For some reason my bot has reverted its name but im unsure if thats because im currently offline

My bot is working

It shows up as stream elements in the user list but not when it goes off

[lethal fulcrum]

ye seems my bot isnt even in ym chat

ok i had to COMPLETLY kick my bot

now it seems to work???

[ivory zenith]

Hi i have a big problem whit my stream

i dont get my scren to fit it just shows some other picture, is there eny who can come and lokk and show me how to do it

[sturdy spade]

${sender} throws a snowball at ${1:|$(random.chatter)}. The snowball ${random.pick 'hits' 'misses'}! kappa

That's the StreamElements command for a snowball fight and it has 50/50 chance of hitting your opponent. If no opponent is given, then it picks a random chatter.

[green igloo]

Is Mercury still being actively worked on?

[ivory zenith]

Hi

[solid anvil]

Einen schönen Guten Morgen und ein schönes wundervolles Weihnachtsfest wünschen wir Euch/We are wish Good Morning @everyone and a wonderful Christmastime 🌲🌲🌲

[late bridge]

Yo les frères

[high bluff]

Where I go to get my sound alert for like twich what not I got couple sounds I wanted but don't where to get them and then how to implement them to my stream

[ivory zenith]

hi all

[real jacinth]

I have some custom alert set up for people with specific usernames. They have always worked and never given me any issues, but all of a sudden, they randomly will stop working when those people donate, it’s not every time but sometimes. Anybody else have an issue with this?

[rapid hazel]

ANyone now where to get answers on "how to configure "Select Chat" In OBS youtube"

I tried to follow YouTube · Michael Feyrer Jr.
"Add Select Chat In OBS - The Holy Grail FREE Add-on." video. But there are parts missing in the steps.

[gray talon]

does ANYONE own a streamdeck whos logged into the Marketplace.
https://marketplace.elgato.com

Its scuffed right now and only people who are logged in can get the plugins.

If someone could get me the Home assistant plugin, Id love you longtime. ❤️

[fast otter]

The Elgato discord will be a better place to ask.

[untold venture]

hello

[rapid hazel]

I found out a few things about adding StreamElements TIPS on a YouTube LIVE Stream. It seems I am the only Youtuber here. You have to be monatized to add a TIP CARD to your youtube stream.

Unfortuantely, all the youtube videos I watched how to use StreamElements TIps omit this fact. I coudlnt find the CARD tab anywhere.

[velvet shuttle]

Just wanted to take a moment and wish everyone a Merry Christmas and hoping everyone has a blessed new year

[hexed shadow]

Merry Christmas everyone 🎄

[cosmic echo]

Anyone know if there is a way for se to react to twitch channel points with an alert?

[lapis pendant]

Merry Christmas 🎄

[fast otter]

There is no integration between SE and Twitch for channel points.

[ivory zenith]

why is stream elements blocking my server Ip

[cosmic echo]

Ack, no joy. Thanks for the reply

[ivory zenith]

how do i remove my server IP from the blacklist. who do i contact?

[fast otter]

What do you mean?

[gloomy jackal]

Merry Christmas StreamElements enjoyers and devs!

[copper quiver]

Hello everyone Merry Christmas 🎄 everyone hope you. All have a lovely day 🎅

[heavy apex]

has anyone used like chatgpt or something to call a random word for a chat command?

[frosty citrus]

MERRY CHRISTMAS GUYS

[terse kindle]

where can i found loyalty on streamelements? i want to do watchtime on my streams but i don't know how can someone help me please

[pseudo hull]

@terse kindle Based on your discord roles it is not available for YouTube and there are no plans to make it so.

[terse kindle]

oh ok thank you so i can't do watchtime on youtube anymore?

[pseudo hull]

Never existed.

It's tied to loyalty which has been twitch only.

[terse kindle]

And i there another bot that do watchtime on youtube like botrix or streamlabs??

[pseudo hull]

Can't help with that unfortunately.

Don't use either of those.

[terse kindle]

alright thx for helping me

[mellow yoke]

damn no new sponsors for christmas smh lol

[ivory zenith]

I went to connect bank for the SE.Pay got past "set up withdrawals" and they said they couldnt contact them or something like that. Is that because it's Christmas and everything is closed? Or is this because I havent reached minimun payout?

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[wooden flume]

Guys, Merry Christmas everyone. I wanted to know if the planned payments would be made within a couple of days. The one scheduled for yesterday, December 24th, never arrived, maybe someone has more information

[dusky hornet]

help me please, When I try to change the category, it tells me that there has been an error

[past shell]

Text not showing up over your alerts? Go to the Advanced Text Settings and set the top margin to 50, you can work your way to the right position from there.

[quaint topaz]

♥️💚Merry Christmas everybody!!💚♥️

[modest hollow]

hola como paro un contador

[sullen kiln]

https://tenor.com/view/santa-costume-moustache-beard-santa-claus-eyebrow-raise-gif-7586434812020437486

[signal zealot]

Merry Christmas everyone

[rotund nest]

!lurk isn’t working in stream but it’s on the dashboard

[arctic horizon]

Oña

[ruby moth]

[cobalt cloud]

[arctic horizon]

[safe carbon]

aye ive never been into streaming or nothing but would like to. i dont know really anything of behind the scenes but feel i could make something out of it. any help or advice would be great

[solemn rune]

[ivory zenith]

heloooo people

[green igloo]

Hi there!

[hasty pagoda]

[ivory zenith]

Source Icons - Does anyone else have this problem?

[fast otter]

You would have to ask the OBS discord about that.

[ivory zenith]

The problem is that it happens when installing the StreamElements plugin.

[fast otter]

The plugin shouldn't be adjusting anything with font/line heights.

[ivory zenith]

Left Steam Version - Right Desktop Version

Steam no plugins - Desktop various plugins

[fast otter]

If you make the sources dock wider does it stop doing that?

[ivory zenith]

I had to transfer all the plugins, except "StreamElements" to the Steam version.
Since it has 2 bugs, one with the position of the windows, and another with the "source icons"

When installing "StreamElements plugin" I start to have those 2 errors in particular.

[fast otter]

What issues were you having with the position of windows?

[ivory zenith]

When I switched OBS to the secondary monitor, closed it and opened it again, I returned to the main monitor.

[stark rivet]

is the editor lined up with a tiny display??

[upbeat swallow]

I got a question for everyone. what is one thing you are glad you did this year of 2023?

[fast otter]

#community-helpdesk

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[rare wadi]

coming back to this question: Is there any benefit yet to swap from old to new when you have the old system set up properly already?

[velvet silo]

Anyone having any cool Chat Box widgets? I been looking at Nerd Or Die: Flow – Chat Box or React Pack but I am tight with money so looking for alternatives.

[silver crow]

whats a rly good copyright "Free" music source for stream? so many out their now mainly twitch and maybe youtube

[hasty pagoda]

You should look up the royalty free library for youtube its great a ton of streamers and youtube creators use it and its free

[silver crow]

yea thats good but i guess id have to get YT premium so i dont have ads then

[hasty pagoda]

If you can find the ones you want i have found them on spotify but i have spotify premium

[silver crow]

i got amazon music but thats it

[hasty pagoda]

Ah are you streaming on youtube or twitch?

[silver crow]

twitch but i may post highlights on my yt

[hasty pagoda]

I think but im unsure there should be an extention to have free royalty free music for twitch.

[silver crow]

oh soundtrack by twitch

[fast otter]

https://www.pretzel.rocks and https://www.epidemicsound.com/

[hasty pagoda]

Oh yea epidemic sound is great

[silver crow]

epidemic looks goodw, was hoping for somethign free but $18 a year aint bad

[hasty pagoda]

A bunch of youtubers i watch use them

I dont have to pay using spotify for them. There are ways around it but im using premium so im still technically paying

[fast otter]

I think that's per month.

[silver crow]

no its $10 a month or $18 per year with 44% off

[fast otter]

Personal
$9.99/month
*Billed annually ($119.88/year).

Or $18/month for monthly

[silver crow]

oh shit yea fine print haha i read it to quick

[hasty pagoda]

Yea if you are paying per month id go with spotify its between 10.99 to 14.99 per month for premium

[fast otter]

Any music service that can guarantee you'll have DMCA safe music will be ~$10-$20/month.

[hasty pagoda]

10.99 is individual

Spotify doesn't guarantee DMCA safe tho

[remote canopy]

Hi

[shrewd bramble]

hi

whats the point of this server

[latent scaffold]

cana nyone help me get se pay on my main channel

[latent scaffold]

800k subs, dont know where to go for support haha

[past shell]

@latent scaffold ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[steel bobcat]

are these mandatory ??? when doing campaigns

[pseudo hull]

Yes

[steel bobcat]

Then shouldent we get paid to play these ??

[late skiff]

Does StreamElement have a discord bot we can add to our server?

[pseudo hull]

No

[mellow yoke]

You get paid when others play it with your link.

Anyone else had this glitch where all their offers randomly disappear? Offers I were told would remain until January suddenly all disappeared. Not because they ran out of spots or anything, they just disappeared.

Can someone please investigate and add them back please? This has happened before and they've been returned once I've reported it. Thank you.

If it can't be added back then that is very concerning. . .

[verbal monolith]

Yeah just went through to check too now and nothing there. Was some there yday / day before

[dusky hedge]

song requests are not working rn, yes?

[tribal mauve]

why dont i get sppnsorships anymore i completed 2 and its been 9 months since i had one

[pseudo kite]

I had a dry spell like that earlier in the year, I had to submit an appeal to get sponsorships, I would put in a help ticket and ask for a review or an appeal.

Ok. I had a viewer today in my stream mention getting a new fire tablet for Xmas, and asked if they can use fire tablet to complete sponsorship goals. Are Fire Tablets considered a mobile device? Do downloads from the Amazon App count towards the sponsorship goals?

[pseudo hull]

You'd have to contact support about that.

[pseudo kite]

yeah, I figured as much. Thx

[bright kernel]

where you able to figure out the issue for that?

[mellow yoke]

Nope! still waiting for support to help

[bright kernel]

okay because im having the same issue currently and was wondering if you have received help for it yet

[mellow yoke]

they try and tell me "it is likely because you ran out of sponsorship spots/placements"

This isn't the case however. there is absolutely NO way the sponsors all just randomly disappeared like that!! especially after I was told that they would last into january, so I was either lied to or there is a bug in the system, I hope they fix because it is insanely stressful.

this system seems very unreliable. There is no financial security within it at all, large offers that could be used to pay your rent can just DISAPPEAR without warning, not even a "limited spots available" warning... there was no "limited spots available" or "last spots left" warning on ANY of the sponsorships, not on ANY of them, I fell asleep and woke up and they were all gone when I woke up. There is no way you can tell me that that is because I ran out of placements, that isn't true. Please can they just open it for investigation or refer it to another team or just SOMETHING because that isn't right. I had a really good offer of $2,990 which I needed and would've accepted Jan 1st. and now there's a good chance I might not be able to get that offer again (which I need for many reasons) or an offer remotely close to it. It's really frustrating, this has happened in the past and it was looked into and everything was re-added back to my page.

I hope the staff actually look into this more as it does seem to be a pretty major issue.

Part of me feels like they did do an investigation, found out their system made a mistake, but refuse to correct the mistake because they do not want to admit to me that they messed up. I honestly don't mind/care if it was a mess up, people and things make mistakes, I just want them to own up and re-add them back on.

Sorry for that long ahh message but yeah, just really frustrating.

I also just wish they'd stop lying to me lmao. I ask them each time "hey will this sponsor be available this date too? I can't accept it until then" and then I'll get an email back saying "yeah! it will" and then boom it's gone.

that has cost me around $7,000 now.. 🙃

I love this program, it's a very genius thing and really helpful, just wish it was more reliable.,, offers can randomly disappear or drop in value without any warning, sometimes they warn you with the 'limited spots available'/'last spots left' thing but often times they just vanish from your list without any warning or explanation.

sorry for my rant, my bad mods lmao

[bright kernel]

wait so you got back that the spots are filled???

[mellow yoke]

Nope, I haven't., It's what they tell me in my ticket is likely the cause even though when the spots are filled it STILL SHOWS UP on your screen saying that. right now on my screen there is NOTHING

[bright kernel]

oh cause i thought what you was ranting about was about the reply you got from them

yeah no it still shows up cause i seen some for genshin impact that says "no more spots remaining"

[mellow yoke]

nope not for me, rn its just blank. nothing. only showing my future payouts

[bright kernel]

well for me it shows nothing cause i havent taken any recently

[mellow yoke]

ah, either way I hope they fix it. I clearly qualify for the sponsors still. just hope they investigate and put them back-

[bright kernel]

yeah same for me i had a hellofresh one that i was going to take but now its gone and i would be upset if i somehow miss out on it because of the issue

[mellow yoke]

Same here! it also keeps randomly fluctuating in value, going between 2.5k and 1.75k

[bright kernel]

yeah i wonder how high it could get to

[mellow yoke]

ive tried to google how high offers can go on streamelements but cant find any responses. I'd love a really high one one day, saving up for a legendary PC setup for my content creation purposes and a really good offer would finally allow me to buy it

[fast otter]

I doubt that information is public.

[mellow yoke]

Same, I was just trying to see what the highest offer people received were, I'm just curious about what offer I may get in the future. again, all I need rn is one good offer 4k or above and I'll finally be able to finish this dream setup I've been wanting for so long-, just praying that offer comes up soon 🙏🙏

[mellow yoke]

Wow that's actually insane. That basically means if you dislike someone you can just do their sponsor event twice and get them disqualified from it? Yikes. Hope haters don't find out about that.

How long ago did this happen? I'd like to believe this has been fixed since then?

[sullen mica]

No don't think so, it was this morning lol

[sullen mica]

That's exactly it, they're not looking for right from wrong

I almost get the impression that they're diverting the payment into their own pockets... at least that's the impression I got from the agent

He told me in the ticket "Considering the circumstances and the thorough investigation, we have reached a point where we are unable to make further progress. Therefore, we must close the ticket at this time." (after 2 responses)

[mellow yoke]

I have never had that happen before but honestly that's kinda scary. I see no reason as to why they couldn't just remove the event they found suspicious, if they believe that $50 (for example) was earnt by a user using an alt account, why not just take away that $50 from the total!?

it's insane! If I dislike someone I could technically just do their sponsor on multiple accounts and make sure they don't get a paycheck next month? that's insane, surely that can even cost someone the ability to pay their rent or bills for the month?

the system they have is amazing, I love it, being able to promote a random game for a week or two and earn like $2000 is amazing. but man there's just so many problems they need to fix.

[sullen mica]

It's a business, and in the last 2 weeks it's happened to even the biggest streamers... one yesterday for example...

[mellow yoke]

I do definitely notice how some of the agents are better than the others, if you have genuine missing events and ask "hey! I have 2 missing events can you please log them?" you'll either get them logged within 10 minutes or you'll get them logged in 3 days. no in-between.

[sullen mica]

EXACT! The one I stumbled upon this morning has NEVER brought me anything!

[mellow yoke]

some give conflicting responses, I accidentally opened two tickets for a deadline extension once and one agent told me "sorry but we can not offer an extension." and then an hour later someone else responded to the other ticket and said "sure! is this enough time?" and they gave me an additional 48h extension.

it doesn't feel like they're reading off a script or off of something they've been trained to do it, it feels more like THEIR personal judgement, whether THEY think you've had enough time, whether THEY think you should have the other events logged.

so it's kinda luck based on if you get a nice agent who's willing to help, or one who just wants to rush through things to meet a quota.

overall though, I love the support team. Sk1ll and Anna have been two very very helpful staff members.

not had too much experience with them but they've been helpful before!

there's just no real transparency, here's a list of things they don't tell you, but should!

1. Apparently, if you exceed your goals (e.g get 45 out of 40) you can email and ask for your goals to be extended so you get paid for those goals.

2. A lot of creators don't know this but you can literally just ask them for an extension on the deadline.

3. Despite a deadline extension being possible, you're never told how much extra time you're allowed to get. there's no FINAL deadline, its just up to the staff member to decide if they think you've had enough time(?)

4. Sponsorship offers can just disappear no matter what without warning, that $4,000 offer that a staff member TOLD YOU would be there next month? yeah that can just disappear overnight.

5. Events can just... not log sometimes, Puzzles & Survival had this major problem with events not logging, if I hadn't had members send me dms of proof of them doing the tasks, I'd end up having about HALF the payout I'm getting solely because events weren't being logged. People where PAYING MONEY into the game and still not having their events logged!

6. Offers can randomly decrease in value, your 5k offer? yeah sorry that's now $400, nothing we can do about it.

the offer decreasing in value randomly REALLY f**ked me man. I had a $4000 puzzles and survival offer and it ended up dropping to $2680. I accepted it and beat all the goals.

It will always pain me knowing If I just accepted it a day earlier I'd have $4000 being paid to me in january instead of just $2680. all because the offer decreased in value with no warning beforehand.

again, amazing system. being able to get paid such large amounts for just promoting another game is amazing! I just wish they had a more stable system.

I wish they gave us larger/more offers, a larger variety of things from many genres. I wish they gave us the ability to appeal for certain companies we are interested in working in rather than just waiting and hoping to be randomly selected for that offer. I wish they gave us a way to filter sponsorship offers, I'd love to be able to select "SHOW ONLY: PC offers, Video Game offers" etc etc. Just so the user (us) feels like we have more 'control'

I plan to be a content creator full time, Streamelements sponsorships will likely be the way I pay my bills in future. which I'm totally cool with, but I am very scared by the fact that sponsorship offers can just randomly disappear or you can simply just have the value cut massively without a warning.

they should have more specific things on there, instead of "low spots remaining!" why not just show "50/70 spots for this sponsor have been taken!" I know you have that data, why not just show me?

again no hate to the support team or anything, they're very good at their jobs and are almost always online and almost always respond fast, I have no real complaints with the staff members. more-so just a complaint with the Streamelements SYSTEM/ALGORITHM not the individuals behind it.

[sullen mica]

That right

[torpid marten]

how can you get a hello fresh sponsorship?

[sullen mica]

by waiting.

[fast otter]

#sponsorship-faqs

[torpid marten]

is it eligible in all countries or just some?

[fast otter]

Depends on the offer available at the time. I've never had the sponsorship I don't think so I don't know.

[sullen mica]

@mellow yoke can I send you in PM some questions about that?

[torpid marten]

yh I live in sweden but I mostly see that uk streamers get that

[mellow yoke]

luck

[torpid marten]

I only get the same games multiple times and I can't do them cause my viewers already had that game downloaded

[mellow yoke]

sure but im kinda busy rn may reply slow.

[sullen mica]

Oh np!

[fast otter]

You may submit an official support ticket and see if they can tell you what's potentially available in your area.

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[mellow yoke]

off topic but damn you're a partner? any tips on becoming one? I hope to become one in 2024, it's one of my new years resolutions

[torpid marten]

not really the right person to ask my prime was over a year ago since then I've just streamed less and less

[mellow yoke]

aw damn. well. what would you advise back then? what did you do?

[torpid marten]

keep streaming regulary

[mellow yoke]

ah. the same advice as everyone else. welp ha, I've been streaming likeee 3-4 months and average about 10 viewers a stream so idk if I'm on track or not

[torpid marten]

what game do you stream

[mellow yoke]

uhhh FNAF, Minecraft & Fortnite.

[torpid marten]

just keep grinding

[mellow yoke]

how long does it usually take? i'm really hoping to become one in 2024.

[torpid marten]

really depends tbh it should be alot harder if you're international then you have alot more competitors

[fast otter]

• Have a schedule and stick to it.
• Quality > quantity.
• Be consistent with content (stream minecraft on certain days, fortnite certain days, variety certain days) You'll have viewers only there for certain games and viewers there for you no matter what the game is.
• Branch out, have content on multiple platforms. Twitch isn't great for growth.
• Don't use slow chat, subs only, followers only, etc.

Most people won't follow/sub to someone they don't watch regularly just to chat and get a feel for the stream, they'll leave.

[mellow yoke]

DON'T use followers only? hm. I've always used followers only... I could try removing it and seeing how that does.

[fast otter]

It has it's uses, especially when your stream is huge (500 ccv+), but otherwise you're hindering yourself (in my opinion).

[mellow yoke]

I'd kill to have 500ccv haha. But yeah. I usually average 10 or so. I'm just not sure how to make that number grow, it always seem to be about 10-14

I'm hoping to do these sponsorship things so I can have enough money for a beast PC where I'll be able to stream games like Fortnite n whatnot without it lagging or freezing up on me. I just need literally ONE more big offer 3-5k+ and I'll finally be able to get it. I'm just praying for a good offer man

[torpid marten]

how did you manage to make this much of a single sponsorship?

[mellow yoke]

Sometimes I get some pretty high offers. Missed out on a $4000 one the other day (still hurts LMAO)

[torpid marten]

I’m never getting those, where do you live?

[mellow yoke]

in the UK. I believe it also comes from your CCV and whatnot. I've had offers as low as $200 and offers as high as $4000, just a massive range really.

[torpid marten]

I’ve been getting some decent ones but the goals are usually just impossible

[mellow yoke]

elaborate

[torpid marten]

like reach level 10 in some game which litterally takes like 5 days of playing

[mellow yoke]

ive never had that. I've had "reach level-" in a sponsor but usually they don't take that long lol. what games, may I ask?

[torpid marten]

Like rise of kingdoms and call of dragons it takes ages upgrading that town hall

[mellow yoke]

Do you not have any boosters or gems that you can just speed through the upgrade process with?

[torpid marten]

yea i can use that on the first levels but when they’re gone you just need to wait

[mellow yoke]

hm. you should just use them more sparingly. ive never had the issue of running out

[torpid marten]

idk maybe i’m just stupid

[digital pelican]

My support ticket didnt creat a channel

[frosty lark]

Hey guys

Does streamelement have time limit, like when it sent a chat you want it to say?

[granite karma]

How did you find out they denied your payment because of 1 viewer?
I have a $850 sponsor they are refusing to pay for because of "invalid" events. When i asked them exactly how many of the 50 were invalid they refused to tell me anything

Seems to be happening to a lot of people. Not everyone uses discord or posts about such things, but i personally know of 4 others who were refused payment in the last month after having no problem in the past

would be interesting to know exactly how many streamers they are denying payment for the entire campaign because of 1 invalid event.

A troll can cost someone their livelihood, or even worst stream elements can simply claim there was 1 invalid event and then keep an entire campaign and how do you know it even happened?

[still stratus]

@granite karma i had a $300 sponsor they refused to pay me for. They told me some of my events violated the terms and conditions which is bullshit. There was 12 accounts that reached goals. Myself and my partner, my sister and 9 viewers. All 9 of my viewers sent me screenshots when they reached final goal, so I know streamelements are lying

[nova sierra]

Can you add browser source on SE mobile app ? or am i just dumb . Just need to get Sound alert sounds on phone, but havent find a way to do it on SE.

[pseudo hull]

You can not.

[nova sierra]

Oh ok, that sucks. thx.

[static wagon]

Very good, does anyone know of any Fortnite widget that will update the rank you currently have in competitive???

[sullen mica]

Deduction by a few viewers (like 2), and by a response from an agent

[mellow yoke]

that's terrifying tbh. do you know WHEN they tell you that youre not going to be paid for a sponsor? I'm getting paranoid that they won't pay my $2680 one now..

[sullen mica]

$2680, it's fk colossal

[raw jewel]

why do i have no sponsorship offers ;-;

[sullen mica]

end of the year probably

[raw jewel]

i had 9 2 days ago and now theres none :o

[mellow yoke]

SAME HERE- Okay so it's just a major issue with their servers then. me and a few others have had this issue, they all just randomly disappeared without warning.

[dusky hedge]

How to read viewer message using text-to-speech?

[remote cradle]

Hello!! My name is Ari, aka heckimsoup on Twitch. I'm excited to be part of the discord, and get to know you all!

[past shell]

@fiery lion ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[granite karma]

i got an email a few days after completing it to say they were not paying for it

[granite karma]

Kind of scummy they let me promote it for a full 7 days, play it on stream 5 separate days and beg all my viewers to play it, let all my viewers play the game for hours each then after the fact say, sorry we are not paying you.

Some of them got frustrated with it and bought gold in game to speed it up. Now i feel so guilty about it. I dont have the heart to tell them, all their work and money spent was for nothing

[raw jewel]

Was it Star Trek fleet command? I just finished that one few days ago

[shut rampart]

hi

[torpid marten]

do you know the reason why you didn't get paid

[granite karma]

yes it was star trek

[raw jewel]

now im scared ;-;

mine says this

[granite karma]

@torpid marten got a generic email saying they identified violations of terms and service, and while they appreciate mistakes can take place by no fault of my own, and that viewers may have taken actions they did not realize were mistakes, they are unable to process payment.

i asked them exactly what the violation was, and how many of the completed accounts were in violation and they just sent me a link to a generic faq page.

Not paying for an entire campaign and not telling me what the violation was or how many of the completed accounts were in violation is total bullshit.

These sponsorships feel like russian roulette. You put in the hard hard and maybe you will get paid, maybe you wont

[raw jewel]

how many people completed it if you dont mind me asking?

[granite karma]

more than 40

[torpid marten]

I've completed 11 ones and I've always been paid

[raw jewel]

damn then its big money they not giving you huh

[granite karma]

i've been paid in the past too, never had a problem which is why this was so upsetting

if all it takes is a few events to stop them paying for an entire campaign, whats to stop trolls doing the wrong thing in random streams?

[mellow yoke]

Honestly that sucksss man I hope you can appeal that :(

[frigid tundra]

anyone know if there's a widget to show ur top (weekly) gifters/donators and how much they gave?

[twilit blade]

hola

alguien habla español?

[pseudo hull]

#🇪🇸︱español

[rancid sparrow]

can anyone help me

when i try to download the app it says searching for a file that i dont ahve

[flat dove]

have they pulled S.E OBS for mac?

[pseudo hull]

They have not but it is not currently updated unfortunately.

[flat dove]

just like most companies throwing mac under the bus haha

[coarse musk]

Just curious, I use to get a report after every stream and haven't received one for the last 3 streams.

[mellow yoke]

my sponsor offers all disappeared a few days back for no reason, plz can they be added back or can i get some more new ones.. thanks<3

[plucky silo]

hi guys!i got a question how do i add the thingy where stream elements well show the discord link in chat?

[cosmic echo]

Is there any way at all to use a browser source in the Mobile App of StreamElements? Twitch has a built in Channel Points Alert, but it requires you posting a link as a browser source. I have the feeling this won't work for SE mobile app, but i could be wrong?

[pseudo hull]

You are correct in that it won't work

[rapid hazel]

AUgh, all the Youtube videos I found so far do not show how to add a Guest from ZOOM to a live stream in OBS. Anyone have any instructions of video on how to?

Question: Is there a StreamElements solution to adding guests in ZOOM to a OBS live stream? What are the steps? Does STreamELements have a special feature for that?

[fast otter]

StreamElements is a plugin for OBS. There is nothing specific available from StreamElements to add guests from a Zoom meeting, aside from a screen/window capture. You could try the OBS discord and see if they know.

[rapid hazel]

@fast otterThanks for the info. I wish I could see a video on the steps needed to do this. I dont have a guest to try it out on yet. But wanted to get it down right before wasting someones time as I mess with settings for hours.

I did find this video "How To Live Stream Multiple People With Zoom And Obs" by Michael Freyer but my OBS screen in Zoom does not look like his. My ZOOM screen shows the OBS overlay. Not peoples Cams.

[raw jewel]

Happend to everyone I think waiting for new years?

[mellow yoke]

Eughhh damnnn

[ivory zenith]

impossibl

[shut rampart]

Oh right it's new years tomorrow
Piano time soon

[raw jewel]

does anyone know how i can grow my streams more? :3

[molten agate]

Are the elements alerts still buggy ?

[rugged torrent]

I've been streaming for the last few days using the Streamchamps app, and I've pinned my overlay from Streamelements to Streamchamps. However, after a few days of live streaming, it seems that my alerts and event list are no longer reflecting when someone shares, follows, or likes. Any idea how to resolve this bug?

[serene stone]

how to grow server quickly?

[mellow yoke]

mannn when will sponsorships come back

[twilit blade]

hello

Does anyone have experience in streaming Facebook?

[inland hazel]

What is this type of chat please?

[valid magnet]

anyone else keep havng the stream elements bot misbehave and not do commands?

[cosmic sky]

how to fix that

[cosmic lark]

I don't know how to explain myself now. but is it twitch commands /raid or is it streamelements. Because I have problems doing raids as a moderator in some channels. The suggestion /raid does not come up in the list

[silk bridge]

mods can't start a raid on twitch

[hollow flare]

its possible to check who send a donate when he using se.pay?

[austere topaz]

mods can start raid IF they have editor rights

[raven wind]

Does anyone know if there still giving out sponsorships?

I recently hit affiliate and was wondering how long it takes to get them is there a hours threshold I need?

[shut rampart]

i wanna do the up the stairs down the stairs but the other way around

[steady stirrup]

Hey fam!

[foggy wave]

I'm not sure which channel this is supposed to be under but can I fix an adjust what my stream elements chatbot says through mobile or do I need a PC to do that. I took a Hiatus from twitch streaming and so a lot of the stuff that is being said by my chat bot is now inaccurate

[wise cloud]

I hope everyone has a lovely New Year's Celebration

[raven wind]

Does anyone know if there still giving out sponsorships? I recently hit affiliate and was wondering how long it takes to get them is there a hours threshold I need?

[fast otter]

Sponsorships are available to all streamers. #sponsorship-faqs

[exotic pawn]

Happy New Year’s Eve all

[pallid dagger]

anyone want to watch my play games

[past shell]

@pallid dagger ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[pallid dagger]

but i didnti

[clever pecan]

Good afternoon. I want to create a “thief” command, the viewer enters it, he gets a random number (how much he stole), and the bot silences it for a random amount of time from 5 minutes to an hour. How to do it?

[fast otter]

/timeout $(touser) $(random.number 300-3600) maybe?

[clever pecan]

yes, I understand that, that’s how it is, but I also have text before this command, and after the text it doesn’t work

[fast otter]

Commands can only do one thing

You can either send text or time someone out

[clever pecan]

Isn't it possible to do this instead? It’s just that this is the case for one streamer. there is a small text, and then a command

Maybe we can somehow see how he implemented this?

[fast otter]

It is not possible.

[floral ruin]

Hi

[wary mulch]

hello

[knotty canyon]

how do i link streamelements to spotify to have !song working

[fast otter]

You can't. !song only works with YouTube.

[knotty canyon]

huh? ive seen other people do it

[fast otter]

It's probably a custom command and they disabled the default.

[knotty canyon]

do yk how to do that?

[fast otter]

You can check #command-share to see if there's something there, otherwise I'm not sure.

[knotty canyon]

alr thanks

[knotty canyon]

it was there thanks! got it working

[solid anvil]

Hi Ihr Lieben,wünsche Euch allen einen Guten Rutsch ins Jahr 2024 🥂🍾🥳🎆. Kommt gut rein und bleibt gesund/werdet gesund

[lusty lake]

Frohes neues! 🥳

(that's "happy new year!" in german btw haha)

[tardy sail]

Roar

[jaunty geode]

good morning im new to this streaming stuff can some one help me with what i should do with a possible sponsor ship

[knotty canyon]

Happy new year! 🎉

[sleek cedar]

Happy new year

[urban pelican]

Happy New Year lovelies!!! ❤️ Have a wonderful start to a the new year! weeee woooooo

[jaunty geode]

happy new years

[mellow yoke]

Happy new year, no more sponsorship offers yet. rip.

[cosmic lark]

Oh Yes they can.

[fast otter]

I believe editors can, but not moderators.

[cosmic lark]

Moderators can , i promise u that.

[fast otter]

I just checked with my second account. I removed the editor role and could no longer use the /raid command. When I re-added the editor role I could use it again.

[cosmic lark]

Okay , I am going to try contacting twitch. Because i have done /raid many times before as a mod.

[fast otter]

Twitch's documentation agrees.

Do raids work on mobile?
Yes. You can start raids as a streamer or editor and join raids as a viewer on mobile devices.

https://help.twitch.tv/s/article/how-to-use-raids?language=en_US#faq

[cosmic lark]

And iam editor as well on some of them.

[fast otter]

You may need to refresh the page if you were given the editor role after you opened the stream.

[odd meteor]

can u someone tell me use to make videos in window 11 pls

[raw jewel]

Happy new years to everyone. Hope you meet all your streaming goals 2024

Also anyone know when sponsors coming back

[lucid berry]

Was literally about to ask that

[gloomy sparrow]

Happy New Year! May this lucky cat make your fortunes better!

[fast otter]

@raw jewel @lucid berry Sponsorships never left.

[mellow yoke]

does anyone else have any sponsors? because I don't. haven't in over a week since they randomly disappeared, really concerning.

[mellow yoke]

well, then there's a glitch in y'alls system because our sponsors just left without any warning, all like. 8+ of them. at the exact same time. with no 'limited spots left warning'

I refuse to believe they left because the spots were taken, unless you're telling me all 8+ sponsorships filled out their slots at the EXACT same second, yeah no. there's a glitch or they've all disappeared for some other reason, we're just waiting for them to be added back. please can this be investigated somehow?

[mellow yoke]

i kinda need a sponsor each month to help me pay things off. i have no other real income atm. so. if possible please look into it- thanks <3

[hollow saffron]

A new beginning!🛫

[lucid berry]

Mine been a month I just thought they were on vacation

[mellow yoke]

Yikes man. I need to make sure I get one. I need to pay things off yknow??

[lucid berry]

Interesting guess I'll keep waiting

[lucid berry]

I use them to group the community not cheap to create but guess I'll continue waiting

[mellow yoke]

Submit an appeal they should investigate why you're getting no offers.

[lucid berry]

did that last time this happened they told me its a roulett thing basically

[mellow yoke]

Ugh

[limpid tartan]

hahaha u know what? when i completed my campaign and awaiting of my payment, suddenly streamelements terminated my sponsorship agreement with the word of "possibly" of violation and when i ask for proof and evidence of violation like they have claimed, they cannot give me the proof or any evidence @last flax you owe me $162, i have back and forth trying to solve this issue amicably, but they still not prove anything.

i think i might continue this to arbitration, i have contacted WIPO for this issue

that was my 1st sponsorship from streamelements, and i have dedicated and spent over 60 hours just for that campaign, during christmas holiday

i feel betrayed and unclear and unjust due to the absence of clear explanation from streamelements.

it is not only about the owed money of $162. it's also my experience as a streamer that shows, streamer can also make a money. as a former lawyer, i can't just let it slide.

i will fight for this. lucky i've been dealing cases in arbitration before, so i know how to deal with this one.

just in case it got deleted.

[fast otter]

I just checked and it’s being worked on

[limpid tartan]

wow turns out i'm not the only one who have been denied for payment? @granite karma @still stratus also didnt get paid recently @mellow yoke

[fast otter]

Issues with sponsorships must be handled via support tickets. Please submit one.

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[limpid tartan]

already, but no clarity or solution from the streamelements

[pseudo hull]

We are unable to assist with any concerns/complaints in the server and out of the ticket system.

[limpid tartan]

i have emailed them back and forth since 27th December 2023. they have replied me, but still no clear evidence

[mellow yoke]

Wdym worked on?

[limpid tartan]

i have been in contact with Cryonic, Izzy, through emails and yet no clarity or transparency. if i have to submit all the proofs required, i am so ready for it.

[pseudo hull]

This issue concerning sponsorships not showing when there should be something period.

[mellow yoke]

Streamelements sponsorship thing is so cool, I love it. But Jesus it's so unreliable man.

[mellow yoke]

Oh so streamelements is finally acknowledging that there is an actual problem/glitch and not that they ran out of slots? Thank god.

Feel like a kid again. Arguing with my parents and just waiting for them to finally listen 🤣

[limpid tartan]

im curious whether streamelements had an arbitration case before. cause in the sponsorship terms, if there is a differences, I can appeal to arbitration with a neutral arbitrator. i'm actually excited for this. could be a really big news

[fast otter]

Sponsorships running out of slots I believe is working properly, this is more related to the page being completely blank.

[limpid tartan]

even though yeah in the sponsorship agreements, they are not allowing class action, i dont mind to sue you guys alone. and if i'm winning this case, i will guide the other streamer that also been terminated without any clarity or proof or any evidence. you guys claimed based on the baseless argument and deny to prove anything. and therefore, you guys had acted in bad faith when you entered into that sponsorship agreement.

[raw jewel]

How long did it take to appear again?

@limpid tartan what game was it?

[limpid tartan]

Call of Dragons

[mellow yoke]

Like this?

[limpid tartan]

even during the campaign, there was an error in their system too, delayed, not updated layout

[mellow yoke]

Honestly I get your anger but threatening to sue the random discord mods isn't going to help your case..

[raw jewel]

Yep

[fast otter]

I believe that is working correctly, but I have not spoken directly to the developers

[mellow yoke]

It isn't. Trust me.

I had like 7 offers and they ALL disappeared overnight. None had a "last spots left" warning. They vanished.

[mellow yoke]

Send that to support. You should definitely be paid for it.

What I do during a campaign is send emails during the campaign to check that things get logged. I check that my stream time has been logged and confirmed on the system. I always checked.

[limpid tartan]

not threatening, just give info, like heads up. i like being fair and transparency

[fast otter]

A lot of people are seeing this, or a completely blank screen; even when they have completed sponsorships before.

[mellow yoke]

You wouldn't be able to take a company to court over 162$ the judge wouldn't care.

[raw jewel]

Yollaww try working with them and coming up with a solution, I hope they can fix it

[mellow yoke]

Either way my screen is still glitched. Missing sponsors. Plz help man. I've been trying over a week. Plz refer it to someone. Getting desperate.

[fast otter]

They are working on it. It's the holidays, it may take some time.

[limpid tartan]

u would be surprise with how internet works, especially with the power of the people. this is not only about $162. I can easily get that money by giving legal advice for 30 minutes.

this is about, injustice and bad faith. that's all.

[raw jewel]

Thank you for taking time to reply and stuff to us @fast otter

[mellow yoke]

Okay..

[ionic onyx]

Anyone using the merch store? my "preview store" has been on a consistant loop for a little while.

[limpid tartan]

and im not the only one. i checked others are not getting paid too.

[past shell]

@ionic onyx ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[limpid tartan]

let's see what would they choose, fulfilling their duty, and get my rights, or hire a lawyer to settle this on arbitration.

and this is different from common court. arbitration is commonly used for things like this. and when it goes to arbitration, i can claim more than $162 ofcourse. idk maybe $1,000,000 sounds fair enough.

[mellow yoke]

You wouldn't be able to claim 1mill. Maybe a couple hundred or a few thousand but defo not a mill. Not over 162$

Stop threatening them and just open a support ticket man. Threatening em does nothing to aid your cause. The random discord moderator you're talking to has no influence on your campaign they can't do anything. Which is why you need a support ticket..

[raw jewel]

You are threatening again

[limpid tartan]

im waiting for tomorrow, and i will give them another chance to do a full investigation

[torpid marten]

anyone know why every offer just dissapeared the other day?

[limpid tartan]

i know, this is for general chat right? im letting everyone know that something like this happened and it's not only me.

i already send my arguments through emails dont worry.

[raw jewel]

I fully agree with you and you should def get the money you deserve, but don’t think you are taking the right approach

[torpid marten]

1 mil💀

[ionic onyx]

Mercury is the only thing that's working right.

[raw jewel]

.

[limpid tartan]

check precedent case if u never heard of it. claim could be unlimited amount.

[torpid marten]

what does that mean?

[pseudo hull]

Their statement is incorrect

There seems to be an issue with offers not properly showing whether available or done and that is being worked on.

[raw jewel]

^

[limpid tartan]

have u ever heard of Liebeck vs McDonald's Restaurant? just because the hot coffee spilled on her lap, and had a burnt, she won that case and the judge punish McD for $2.7 million. but then yeah through settlement, it got reduced to $640,000 but still got a lot of money, just because of that simple case.

what about the arbitrary termination of sponsorship agreements from the First Party without giving any proof or evidence to the Second Party, which both parties have agreed upon?

interesting right?

[limpid tartan]

it's posibble, maybe could even more actually 🙂

and dont worry, i already made a ticket and emailing them, but up until now they still refuse to provide any evidence and just asking me to understand this matter, which i wont. that's why i speak up here to let anybody knows that if anyone facing a similar things like me, we can back up each other and help each other out. and turns out im not the only one. so GG Nice try ~

"Threatening" refers to an act or statement that creates a sense of fear or intimidation in another person. It can involve words, gestures, or actions that convey the potential for harm.

and in my defense as well, again, im not threatening them. who do you mean by them actually? my intention from the start just to let everybody know in this general chat. i dont even know that the moderator are active here cause of holiday seasons. i didnt even mention specifically any discord moderator here except the other users who face the similar things like me.

[mellow yoke]

Yeah she sued for an injury. You weren't injured lol.

She had a 3rd degree burn dawg she had to go to the hospital.

[limpid tartan]

oh nice u actually did a research.

but then, an arbitrary termination of contract is a breach of the contract itself. that lady didnt had any contract with McD and yet won the case.

and in this case, i had a contract with streamelements, and they terminated it without any specific reasons, other than the word of "possibly" of violation, after i completed the task under the agreements for 8 days straight.

If they found i contradict to their terms, they could just stop me in the middle of the campaign. why would they wait until i finished the campaign?

U got the red line?

[quaint topaz]

Careful bintyy. Is spamming members of this server with “stream manager” scam/spam

[silent anchor]

Anyone else having trouble loading the dashboard?

[fast otter]

Can you DM me a screenshot please?

[quaint topaz]

Yes

[sullen mica]

CTRL + F5 and clear cache should resolve the problem

[mellow yoke]

mannn can someone please just check why my sponsorships aren't available :(

[fast otter]

#general-chat message

[mellow yoke]

when will it be fixed

[pseudo hull]

We do not have that information or timeline.

[mellow yoke]

i mean will it take longer than the month?

[drifting goblet]

Does anyone know how to get the box back up where you can change the title of the screen i have forgotten how to get it back up haha sorry

[fast otter]

It's a three day weekend after the week of Christmas. Anybody who can answer that is probably on vacation.

[copper swallow]

ngl you guys not having integration for kick yet is terrible. any word on when/if that will happen?

[pseudo hull]

Blame kick. Can't add something if they don't let/tell us how it can be done.

[copper swallow]

have you asked? other bots doing just fine on it lol

[pseudo hull]

They're using unofficial methods.

We're not going that way.

[copper swallow]

gotcha

[mellow yoke]

man.

[ruby crescent]

When I paste the overlay in obs it shrinks and doesnt show the whole thing. does anyone know how to fix that?

[left oar]

Happy 2024! 🥳

[granite karma]

Stream elements also scammed me on a sponsor. They let me get all way to end, all events showed as working then a few days after it ended they sent me an email to say they are not paying for it.
wrote them back and they refuse to tell me what the alleged violation was, or how many of the events were valid/invalid.
Scammed me out of over $800.
I'm happy to join a class action and i'm sure there is a lot more people

[lucid berry]

About 2 weeks

[lucid berry]

I'm doing to start doing that it's a bunch of things I didn't get paid for but I just let it go honestly

[granite karma]

they probably do that to 100's of creators, we all let it go and they get rich from our hard work

[lucid berry]

It sucks but I like streamelements so i'm not to stressed about it but it does hurt my community doing events cost and that's where the funds go

[granite karma]

I had an ant legion sponsorship, multiple people bought the orange ant for $5 and they didnt count, 2 of my viewers got shitty with me for it and never returned. They felt like i scammed them.
So it's not the just the campaign its our reputations.

I'm ashamed to tell my viewers all their hard work on star trek fleet command was for nothing, that stream elements aren't paying for it.
That game absolutely sucked, and my community worked so hard on it, it would break their hearts 😞

[lucid berry]

I completely feel you i've had to do the same to

[raw jewel]

everyone is scaring me, i really need the money from my recent sponsership i hope it doesnt cancel 😭

[still stratus]

@limpid tartan maybe also try contacting call of dragons on their discord and ask them if there was something wrong with your campaign since streamelements doesn't want to give you enough info. In the activity feed you'll see the event is being validated by call of dragons, I'm sure if there was something wrong they wouldn't have waited for you to get all the goals reached before they said something. Probably streamelements is being paid for all those accounts and you're not

[limpid tartan]

well thanks for the information. sadly, streamelements stated in the sponsorship agreement that, they are not allowing class action. so in short, they just allowing 1 vs 1 hahahahaha.

but dont worry, if this case goes up to arbitration, i will try my best to win it, and i can help u and guide u to win the case too. but actually, i still trying to settle this issue amicably.

i'm not a karen who gonna sue everyone that triggers me hahahaha. up until now, i sent my arguments to them, and 2 times they refused to explain everything and just insist me to understand this matter.

meanwhile all words that they said to me just, "possibily" of violation, "we didnt held you or anyone specifically responsible to this", "there is a contradictory to our terms but we cannot tell you what is it" LOL

[limpid tartan]

thank you for the info benny. that was my plan too, after holiday season done, i would include CoD into this matter, so maybe, if they know about this, they would give me a clear explanation about this issue.

because if turns out, big if, turns out i have violated any terms without me knowing it, and they could explain it to me in detail, i will gladly accept it. but only with a clear explanation and valid evidence.

like i said before, it's not only about the $162. but it's about me feeling betrayed, and treated unfairly without any clarity and transparency.

[limpid tartan]

i have contacted CoD, and turns out, the decision fall under streamelements 100%.. CoD have nothing to do with it

[cyan ridge]

Good day everyone. Anyone here streams in fb gaming and also has a problem with activity feed? It's been a couple of days but my streamelements only records the people who likes the stream. People who sent stars, shared the stream and followed my stream doesn't show up. I only started streaming again after a long hiatus and now I face this kind of prob. 🫤

[gritty swallow]

stream elements dont decide if people can sue them as a class action the courts decide that.
I'm down to join 100%
a lot of lawyers work on a no win no fee basis, so we have nothing to loose, just need to find other creators willing to join it

I did a campaign and didnt get paid and i know a few others in same boat that would be willing to join

[limpid tartan]

thanks for the info my friend, and no worries, i'm a lawyer myself, and i've been in an arbitration case before, so i will try my best to fight our rights.

[gritty swallow]

this is very interesting to know

[limpid tartan]

i have sent the email to them about consideration of arbitration too, hopefully they would give a clear respond about this matter.

[limpid tartan]

yeah because the CoD said that the rules were designed by streamelements, not on their end. so that's why the problem occurred cause of streamelements one and only.

actually the funny thing is, the fact that streamelements didnt allow class action, only can 1 vs 1, individual cases only, seriously raised a question did they foreseen issues like this might happen in the future? and when that times come, we couldn't sue them in class action cause of that clause LOL

but yeah, it could be up to judge too, is that clause admissible and applicable before the court or not. if not, then we can form a class action regarding this matter.

[granite karma]

not allowing class action doesnt surprise me. there is also a clause that states they can terminate sponsorships for ANY reason or for NO reason. it's basically a license to steal clause.

Probably scammed us to give themself a christmas bonus

[limpid tartan]

I understand your concerns, and it's essential that we approach this matter judiciously.

While the clause allowing termination for "ANY reason or for NO reason" may seem really concerning, it's crucial to evaluate our specific circumstances and seek clarity through appropriate channels, such as arbitration, to ensure a fair resolution.

Jumping to conclusions is not gonna be our intention. Instead, we aim to gather evidence and ensure accountability through the proper legal avenues.

[lucid berry]

Anyway to create a separate group chat? Interesting conversation I'm investing to learn more but I'll be honest I'm not trying to PO elements here and I don't think this the best place for such a discussion

[odd gull]

Hello, i want to start the raid shadow campaign but when i click on "start now" nothing happens.

Need help about that pls