#general-chat
1 messages · Page 40 of 1
Hi everyone! I've encountered such a problem that notifications about subscriptions stopped arriving in the dashboard of streamelements, although all other notifications are working properly. Has anyone encountered such a problem? How to fix it?
Hello, I have a problem, where can I put my question?
Yes, I do have this problem.
@hoary hull @heady ingot ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
hi i have question, why i dont see new followers from Twitchtv on stremelements, its like streamelement is frozen or didnt get new informations from twitch
I'm sure this has been asked prob multiple times, but does streamelements plan on supporting kick?
Yes. Just waiting on them unfortunately.
ok sounds good hopefully they don't take forever
waited 2 days for a ticket response to get useless info somebody know why the ${random.number 1-10} command not staying between 1-10 but giving me for example 64
how long does it take for a response via ticket usually?
hey, still having this issue. nobody has responded to my support ticket either-

Streamelements support used to be really good, earlier in the week they fixed my missing signups issue in literally 10 minutes, meanwhile now it takes hours or days for them to even respond and it's been multiple days since they've last fixed the missing signup problem. Got no clue why the support has been recently lacking a lot.
Some of my viewers spent actual money on the sponsored game to try and support me & their task hasn't been logged so they basically just wasted money on a game they likely won't play after the sponsorship ends 😅
was very straight forward "hey, these events have been missing/not counted, can you help please?" and then 10 minutes later they verified the events and the events were added. simple.
whereas now it's just "let's forward it to the team!" and then nothing ever comes back from it and there's just several email conversations going at once-
I have several users events just not logged for the sponsorship and I don't really know what to tell them because they've just paid $5 for a in game character and it's not shown on screen that they've done it so they're now wondering if they've been scammed or something.
hello i dont know where to ask this! but is it possible to stream on quest 2 without a pc?
I think so, search up a yt tutorial
Anyone else not getting resub alerts? I just went live and had a Tier 2 resub and it's not in the SE feed at all. It's in the Twitch feed
A $6.66 tip I had before came through normally and is in the feed
It appears to be a Twitch issue
Me and some other people have this problem, support is still silent
Is anyone having issues getting a custom bot account onto SE Live? like i do all the steps but it doesn't show up. I even made the new bot account a mod too
...
anyone got champaign from raid:Shadow legends ?
@cedar wave
can anyone recommend me a good webcam for streaming? cheap but good enough. 1080p 60fps or even 720p
Razer Kiyo
thanks
also invest in a ringlight, even if its a cheap one. it's a game changer.
there is a camera that comes with a ringlight. is it worth getting?
oh sorry I should've started this conversation at #tech-talk
guys, how do I create a link to forward a chat I created to another streamelements account?
oh I wanna know this too
are alerts disabled?
Did anybody’s SE Summary Stats go wonky yesterday? I had like an influx of CCV on YouTube but they didn’t match
Any update on getting this thing up and running on facebook?
missing an event plz help
Puzzles & Survival needs investigating, Several viewers of mine have spent their money on a 5* Hero and had it not get logged, they've basically wasted money. Please can it be investigated? <3
Feels almost like I/my viewers are being scammed here, I'm losing reputability here because I'm promising that their purchase will support me and contribute to the goal, yet, I'm livestreaming. they purchase it. and nothing happens. They feel like they're being scammed.
also not to mention the offer originally being $4000 but then DROPPING to $2680 randomly...I do hope that can be fixed soon too so it'll be re-changed back to $4000
@mellow yoke ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
done this, no response. just being ignored really.
said about missing events MANY times, gotten nothing but "we'll forward this to our team" and then absolutely nothing out of it.
the first time I reported it support was amazing and fixed it and updated the events in just 10 minutes. but every other time they've just been incredibly slow or done nothing at all
Unfortunately nobody here can help you outside of a ticket.
the tickets do nothing though, nobody replies to them.
When did you create your ticket?
i created a ticket in here earlier today, I've sent emails days ago and not had anything back. no real communication is happening.
and nobody has responded to my ticket yet either
Tickets can take a few days to reply to
my viewers are kinda being scammed out of their time and money. at least 5+ viewers have completed all 3 objectives and had nothing logged for it ---
i also put in an email for the several ANT LEGION events im missing, heard nothing about that, I'm due to be paid from them in 4 days with several events still missing.
my main concern though is Puzzles & Survival.
FIRST It was meant to be $4,000 but now it's randomly $2680, and now they're just. not counting several events
has anyone here done the audible creator program? i'm trying to sign up for it, but i need to set up an account on something called Impact first, and my application for that has been pending for 3 days now. anyone else who has been through this same process, how long did it take for you?
are staff offline today?
Does anyone know why I cant change my stream title and game from the Dock on OBS?
is there anything, anything at all, that I can do to make myself eligible for more campaigns/increase my chances of having more campaigns
are Alerts and notifications stuff Broken atm test alerts are not working for me
SAME SAME
Yo sup, I recently checked my campaign and it said 0$ Payout even tho I had some message exchange with a supporter of streamelements (when everything was alright and it said the payout will proceed, 470$) and he ensured me that everything is alright and the payout will come on the estimated time. Today, after contacting SE they said that they've sent me a email and it said "terms were violated" which is in my opinion impossible since the supporter said everything is alright the day before. This happened the second time now and im really not ready to promote and spend time for promoting and accomplishing the goals for free, someone else struggling with this issue at the moment?
@ivory zenith Any and all things entailing this must be handled via tickets. We are unable to assist in server chat.
Thank you but I'm really not looking for any assistance for this issue right now. I'm trying to reach out to the ones that faces the same issues, but still thanks
I just made a ticket, can you may look into it? ^^
I need help
Need some help. Regarding Loyality Points. They are frozen and not going out anymore. Anyone know a fix?
is tipping currently broken for anyone else?
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
What the heck is the idea with having the "condensed" setting if youre gonna make those "skip/pause" buttons so damn big... -.- .. such a dumb update
Hot take: the size should be manually adjustable via a slider ranging from 1% to 100% so that way everyone can be happy with it.
Can any of you reply to the ticket from me made 10 hrs ago?
It will be answered by staff when they get to it.
staff replies are very varied, sometimes they can reply in 5 minutes, other times they can be 5 days.
Ah so you cant do it as a Moderator?
No
Ah bet, my bad
Can I ask you some quick then? mabye you can help me 🥲
I unfortunately am off to bed so I can't.
Good afternoon guys, how do I change the bank account where I receive money from streamelements!
@blissful magnet ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
@dusky quest ⤵️
Not all staff are able to assist with support issues. Please refrain from pinging them or sending them DMs unless asked to.
sadge
I gotchu homie
u da best dequat ❤️
^^ excited to be apart of the SE fam! 🚀
Past, present and future co-workers!
Alerts and notifications fix? mine are broken
So I managed to fix Mine by swapping back from their new alert system to the older overlay system and it worked cuz I was using a newer I can't remember what it's called systems for alerts or experiences is that it
Did they announce that if you are on facebook you need to go elsewhere? @tough hinge
wassup
any reason my commands suddenly arent working?
Does anyone know when streamelements websocket protocol will have complete docs?
can someone help me out ? i just found nice looking Alerts on StreamElements. Now i want to use them for my Stream (i stream with SLOBS)
But as far as i know, i have to copy the link of the Alerts and use them as Browser Source for Slobs but it wont work. And if i open the Editor i cant use the Alerts i found because i have to create new ones or something like that
Hi Guys, I just noticed the kappagen is totally not working. Please help me out. Greatly appreciate it 🙏
hello guys ! Im coming here because I have a question, i'm using the widget Advanced Information Bar from Coocla33 but it doesn't show up the Sub number, does someone know if I have to do a certain modification ??
Did anyone ever find out why subscriptions aren't showing in the dashboard but everything else is? I saw @hoary hull posted above about it, I'm having the same issue, which makes it so alerts dont' work on stream either
Rhetorical question but this would be for the Nikolian account on twitch?
Yes
Petition to bully Kick into releasing their API so the next time I look in #announcements I can actively get excited?
I've poked something with some brand new powers I've been given 
Hopefully it should work if not come back here and create a ticket.
Okay thank you. I'll let you know if it worked!
the bot its working???
i have problems with commands
Nothing sorry i reload, its working ❤️
how u get ring of that gap betreen the screen and otehr stuff
Answered in #community-helpdesk
Was up everyone?!. Just wondering, do anyone how to store results in a variable? For example, I use two ${random.chatter} in one message, right? Now, in the same message, I want to refer back to the first chatter who got pick in the first ${random.chatter}.
se.pay is not showing up under revenue. anybody know why?\
@real jacinth ⤵️
SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):
Austria, Australia, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.
If you meet these criteria and don’t see SE.Pay, let us know.
For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees
Salaam
having the same problem notdetecting chat command or overlay or even gameplay
are tickets not working anymore?
They are. Why?
i tried to open a ticket earlier but it didn't make one
I see that the bot removed your messages but there's no reason as to why. Try again, with less than 800 characters. The bot immediately replies when it creates a channel or tells you why it didn't.

3 days since my ticket can someone please overview this? 🙏
Hi! 
Is it possible to toggle certain parts of an overlay via chat commands?
<@&382267076632379392>
Of course none of the Supporters on the server can explain this
2 things
As I previously stated only staff can handle tickets and this given your screenshot is one.
I poked the person mentioned in there and they said it had been forwarded as it entails things outside of their control.
so what has the ticket to do with the fact that SE confirmed me via twitter that I completed everything and everything is fine but then 24 hrs later my Payout is set to 0$? @pseudo hull
Refer to the 2nd part.
Alright, I hope I will get a ticket respon sooner of after?
You will get a response but I can't tell you exactly when as I don't have access to that system.
Hello, I have a problem with the Activity Feed, it shows the follows but not the subs.
Anyone else like that?
Also same problem could we have some help ..?
Wromg
I also encountered that just now. No subscriptions in the activity feed and therefore no alert through the overlay.
Could you poke someone about the Twitch channel Jeanna regarding our problem, please? 
Was there ever any progress on not having OBS open on the wrong monitor every time while SE Live is installed, but working correctly when just OBS is installed?
Failed to ensure chat subscriptions
It looks like Jeanna has the bot banned from their channel.
Oh.
I'll go and check really quickly. 
is there anyway to list/view/export all quotes?
No
Activity feed blank for anyone else?
No
how do i add a command as a timer within chat without editor access
hello
hello!
hi to everyone! somebody else have trouble with the event in sponsorship? also with the notifications about an event in dashboard ?
maybe wrong chat i'm sorry
any1 knows how to get the 2 animated emotes on twitch activating the twitch alerts in dashboard ? i alrdy did but still locked
yo
a bit of a random question haha but just wondering if anyone here uses the "Arc Browser" and has an unused invite code?
how often do support tickets take to get a response?
Is there anyway to have SE ignore Twitch's Cheer alerts during this promotion?
It comes through as an actual cheer from Twitch's account
nevermind i fixed it myself
Ello all
quick question if someone may be of assistance to answer it
i want to stream my games from my ps5 but want to be able to use my se.live obs to do so, would a simple single hdmi to usb video capture card be effective enough to achieve this?
hello, I had a partnership through your site with the game raid shadow legends and after I finished the campaign it said that the payment should be made on 15/12/2023 but I still don't have it
@polar spade ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
is there anyway to fix the problem of youtube live stream alerts in real time because there is no alert showing in youtube live stream from stream elements
wait 1-3d more
Hello ! it is me, or the "KappaGen" command is not working anymore on the emotes explosion ? I'm alone to have this problem ?
@rare merlin ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
jaffa cakes
''No self-serving advertisement or channel promotion!'' That is one of the rules. You are not allowed to post that here im pretty sure.
Does this count as self-serving advertisement? It is free
Past, present and future co-workers!
sponsorship and legion dont work
Is anyone else's alerts not working?
Its happening on alot of streams.... its not working 😦
hi does anyone know how to make it so that the JCracingg chat box doesnt hide message
hey
Hey, does anyone know if there is a way to remove a banned user from the points leaderboard in streamelements. The leaderboard is already empty but they remain on the leaderboard. can anyone help?
🧐
I need help 😅
guys how do I fetch the tips information using nodejs
Is StreamElements compatible with Xbox streaming?
In what context?
Like if I'm streaming through my Xbox, can I use StreamElements for overlays and alert boxes and stuff?
By itself no.
I'm very new to streaming and all of this so I have no idea what I'm doing, currently using Streamlabs but it's kinda not my favorite I don't think.
You'd either need a PC or a 3rd party service like lightstream to do that.
Xbox does have the option to stream through Lightstream but idk what it is
Hia ll, did anyone else run the latest obs update and suddenly lose the Activity Feed and Media Request tabs? like they exist, but they are just blank pages?
In the future ask in the helpdesk channel
Me? Sorry I'm new and there's a lot of information to take in, I probably missed it
Not you. The person above me
Oh okay sorry!
Kappagen command doesn't work, does anyone have the problem?
Hello
Exactly the same issue here
Thx
Can someone help us in #community-helpdesk
hi
I cant seem to find the !sr settings, anyone know where it is?
Thanks!
hello
how get permission to submit a support ticket
dont have permissions in that channel
🙂
Hey there! Running into an issue you can’t solve? We've got your back, and you don't even have to leave Discord to get help!
Here's what to do:
1️⃣ In community-helpdesk , please type !ticket and give a short message about your problem, like "Help! Can't change my Twitch name!" (Less than 60 characters please)
Hi guys is there a way too see my host alerts... i dont have the animation on my pc anymore and its only in my host alert, but i cant download it from there since it doesnt show up in the sources here...
Anyone know how to set up twitch alerts on mobile
hey evrebody i have a problem, i want to use media request on my stream and i did evrething ok of the settings. But the problem is that only i can hear the music of the request and not my stream. I want to have it on a different thing of my headphones because i can mute it when i want that. is that posible ore not
whats the crack if the timer for a sponsored stream hasnt updated for the campaign followinga live stream?
Creating a ticket for support. Can't help with it anywhere else.
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
this a reply for me?
Yes
Name: Ishaq Nickname : Ameer
Age:17
gender: male(him/he)
Educational Level: graduated from high school last 5months
Language: hausa, english, arabic.
Main subject studied : physics, biology, chemistry, maths, and computer studies
Ambition: Computer scientist.
Hoping from this group: to have friends
Dm me anytime
can a staff check my ticket plz? #1185946072200253500
Hello my kapagen emote explosion chat command has stopped working for me, is this a known issue?
A lot of people have been having issues recently. Can you submit a ticket to help track how widespread it is?
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
I submitted a ticket
@azure quartz ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
hi
@valid siren Hi Eglorian, I'm trying to get the roulette overlay, only subscribers can use it, and I have no way to do it, could you help me, sorry for sending you a private message but I don't know where to contact you
Hey, my viewers have problems with donating me. In half of my stream they spotted problem with card donates. Paypal donates works. Where is problem?
hey is there someone that can help me with a overlay ?
sin razon
hey guys, im new
i have a problem, wanted to see if anyone could help me out, when i want to send streamelements, my video being unlisted
Not sure if this is the right channel, but will SE ever offer support for Kick? ie, logging directly in/alert integration
Is Kappagen Broken?
If a payment was scheduled to be made 2 days ago and it still hasn't showed up what should I do?
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
hi
Hello
I need help with Kappagen and I cannot enter anything in the support ticket chat
Thanks for the response
Anyone know what would cause the overlays from streamelements to just cutoff
The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
Keep trying to use OBS Blade and keeps instantly disconnecting. Is some sort of firewall protecting it somehow
Here, too
So my account was hacked 2 months ago just got it back don't know if I'm going to delete this account or not
my Kappagen is also not working! did you fix it?
Ahh kick. The twitch clone
Good morning. Is there a chance that you can use the front and rear cameras during the stream so that you can see both directions? best regards😀
its not really a support question, so ill just put it here,
Are there any plans that anyone knows of to increase the canvas size for the sleeves, something further down, or mayhaps wrap around support
hello all
im a mod user in SE for a friend of mine i was in the account editing commands in bot and all the sudden i refreshed and got 'Accessing this area requires additional permissions from Twitch.' error. now i cant do anything at all? any ideas how to fix this?
Log out of stream elements, have your friend log out, have your friend log in, then you log back in
ill try that 🙂 ty friend
I can’t find a command for my latest TikTok can anyone hemp?
Help, like I want a command that will direct people to my tik tok
FYI i got the account owner to remove me and resend a new invite link and that appears to have fixed it 🙂
Heyy, I have a problem that streamelements doesn't show my last follows etc that I receive on twitch.. I tried to relogin, but it didn't help. Due to this, I don't get any alerts,and it's just not up to date. It has stopped since some time yesterday,and still it isn't working 🧐
METOO, haven't been working since friday 😦
same issue with subscribers
Channel name? No links.
Logout and login into the dashboard @runic kettle
Unban the bot
Type /unban StreamElements in your twitch chat
okay, done.
User imtommie has banned the bot from their channel. This prevents us from receiving chat messages as well as certain events.
what about now?
User imtommie has banned the bot from their channel. This prevents us from receiving chat messages as well as certain events.
i dont understand, i manualy unbaned it from the list.
try this
Go to the Dashboard > Right side > Part channel > Join channel (https://streamelements.com/dashboard) https://i.imgur.com/uYVb8OK.png
Everything should be good next time you go live.
thank you, what about the dashboard on the site? will it update when i go live?
Yes. Old events will not appear only new ones.
okay, got it. thanks for the quick response.
The services stopped working, nothing is displayed on Twitch, although everything is authorized as always.
Chat commands don't do anything
lol
Channel name? No links.
Question for those who do the sponsors, what's the highest offer you've received?
how can I get the hello fresh sponsorships?
Wrong link in the announcement for Twitch btw
I poked the person for it >.<
Damnn nvm
Hopefully everyone's having a wonderful day
every time I try to launch the newest version of OBS with stream elements installed it crashes
Where’s the best place to ask for command help?
anyone know what causes this error? accessing as an SE supermod / editor
the server is dead ?
random thing; i have 2 viewes on twitch but there are like 10 users listed which are there the moment i start the stream; who are they?
Probably good bots
ye i think so too
log out, have the streamer log out, have the streamer log in, log in
Does anyone know why/how to fix my alerts? all of them are working fine EXCEPT my follower alert. I deleted the overlay and re did everything and still not working ):
Do they show up in your activity feed?
hello, i need help with alerts, i'm actually wanting to only display the name of the person performing an action (sub, donatio,...) and make it scroll horizontaly, there was a setting for this before but i dont find it
is there a way to remove them from the users list/does banning them do that
the activity feed is fine, its the alert not working
You can ban them, but they don't cause any harm and don't count towards viewer count. They mostly do statistics for your streams; they may be good bots.
raid and subs all that works fine
aight aight
@ivory zenith ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
someone can help ?
Are you referring to "Add Widget > Labels"?
no, alertbox
Can stream elements remember an output from a random choice in commands?
And how could I pull it up in another command?
Under "Animation Settings" "Slide in Up/Down" then "Slide out Up/Down"
It cannot
is there a css way to animate if the name is too long ?
F
The real answer is probably but I am not a CSS developer and that would be the best place to ask.
Please be careful. Maybe a spam person will send you a friend request. Please be careful as you are on this server.
Spammers never send me friend requests 😢
Someone know what to do here?
Make sure your Twitch category is set to "Call of Dragons" and then stream "Call of Dragons (along with doing all the other required things) for three hours.
I did, but it didnt count
@final snow ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Wat should i typ as problem?
If it's been at least 24 hours, or your sponsorship is about to end, you need help with it not updating.
I dont know what to do…
Do what the bot said
GoDota2Bets
is there i critieria to get ore sponsorships
heus
Does anyone know why this keeps poping up when im trying to edit my overlays? yesterday it wasnt working and niether is today? {Application error: a client-side exception has occurred (see the browser console for more information).} Am i doing somthing wrong?
Does anyone know how to fix this?
How long can sponsorships be extended for? is there no specific duration just a "dont be ridiculous" rule?
Springy, Do you know how to fix the problem im having?
i keep trying to edit my in-game overlay in SE and its just saying
hm im not rly sure i dont usually use overlays or widgets with streamelements
I think i broken se addon for obs log in twitch but i click go live it feed to my youtube channel.
is there a way to shoutout a streamer and it play a random clip from their channel?
I've looked at awesome shoutout but it's not dynamic.
Kappagen seems working now, but reacts only as emotesplosion, no longer takes over individually with a single emote
Is there an issue with Kappagen when I do the command all the emotes show up, even if I select us particular emote.
Refreshed all webhooks for twitch user godota2bets
It should work from now on.
hi, i need to make a ticket but i dont have access
Hello, someone know a api to get created clips from current stream, or get notified when a clip is generated ?
What error do you get?
nvm it let me do it
I use streamroutine, and in my post stream routine, I have a section with clips, raids, contributors etc. I highly recommend. I thought there was a setting somewhere that would post the clip into the chat as soon as it was made but I am not sure what / where this is from.
hello
Anyone has any ideas why when i'm streaming it doesnt appear on discord? I have connected discord with twitch.
Apparently the contact form for streamlabs does not allow to submit for some reason i cannot click it at all
@hasty pagoda ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Ah ok
I've let the staff know the contact page isn't working.
Hi I have a problem i dont fix by my self. would sombody here help me
Or #submit-support-ticket for official help
ty so much
anyone know why the side is so slow, it dont load on every browser...
Yea i ran into that issue the other day it was really really lagging
its annoying because i want to accept a sponsorship and nothing load...
It took a good 3 minutes to respond
Im a small af streamer so ill wait to do the sponsor thing
i hope the side work soon & i the placement get refilled
Try clearing your cache/cookies for the website. I believe Chrome is the officially supported browser.
okay thanks
Thanks but i need an api, i trying to make a end credits showing the clips made on current stream.
maybe twitch api works
You may try #dev-chat, they should be able to help.
hehe, sorry, i forgot thats a general chat
All good, I do it all the time haha
can someone help me add my alerts ?? i hear it and see it on stream elements but when i copy link and paste as a broswer in obs it doesnt do anything
When are new sponsor offers given man? I've been waiting a good few weeks, nothing new..can it be checked that I do qualify for other sponsors
There is no way to check. Offers are made if/when you qualify. #sponsorship-faqs
To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible and Refresh browser when scene becomes active, as shown in this GIF: https://imgur.com/a/2JhJD0S
me too
how do I give someone permission to edit my overlays?
https://streamelements.com/dashboard/account/channels
Select the level, create an invite link, and give it to them.
what channel would i use if i wanted to ask some questions about the current game label widget not displaying the picture of the current game im playing
#community-helpdesk if it's a SE provided one, #dev-chat otherwise.
ty. ill look it up and see which it is
hu guys im new
How can I make myself qualify for a wider range of sponsorships?
Where can I ask a command question? I’d like to make a command to direct my viewers to my TikTok
where do i ask questions?
on the StreamElements website go chatbot then chat commands then custom commands then add new commands command name can be whatever you want response type your tiktok link and / or any message you want with it then click activate command then you should be all set up 
there's nothing you can really do to improve your chances of getting sponsors there's no right or wrong way of getting them 
send again button is not working
It's a bug the devs are aware of. Just disregard.
so Im seeking just some help and advice about building my community. Ive been streaming for a long time and soon hoping to have a solid schedule. Is there a channel I could seek some advice from peeps?
are you sure? I really hope I get some soon, kinda upsetting to only have one available, especially over the holiday season where I have time off college where I could actually heavily get involved with a sponsor.
I only have one and it's a UK exclusive hello fresh one and most of my viewers are in the states.
yep 100% sure
you can always ask right here one tip i will say is if you're not already take the advantage out of youtube tiktok please do
man that's annoying. i feel the algorithm for giving out sponsors isn't that good.. I hear there's fortnite ones being given out, I stream fortnite multiple times per week yet haven't been given that offer despite how it would obviously perform well on my channel yknow? and im seeing many people who've never even TOUCHED fortnite receive the fortnite sponsorship offer.
I feel like the algorithm could do with re-working.
hopeful for some new offers soon.. 🤞
trust me i know exactly how you feel all i can unfortunately tell you is keep doing you and keep checking
Alright thanks will put my situation up along with a few questions 🙂
I am continuously checking, several times a day everyday. haven't had new offers in over 2-3 weeks I believe now which is just.. really concerning
totally get that unfortunately not something we can control 
do you guys not get to decide anything? can you not at all? man. if it's all dictated to random luck/chance then surely that means there's a chance I'll never have another sponsor? there should still be some human influence in the system. but eh. im not too informed on this type of stuff.
well me personally no i'm just a support volunteer and just so you know Our Sponsorship offers are sent to channels based on the different requirements of the advertisers, which may include channel size, location, type of content, audience demographics, and more.
We cannot guarantee that a specific user will receive an offer
So seeking some advice to help grow my audience, as its looking like ill be able to have a more solid schedule very soon (which will be 3 hrs a day, 3 days a week - mon/tues/wed). Primarily I stream retro games, console repairs and mods, PC builds and Warhammer painting (in that order of frequency)
History wise:
- I've been streaming on and off for about 7 years, dependent on how life has been going.
- my average viewership is around 3, I rarely get new viewers popping in, but when I do they tend to stay, chat, and I engage them back, they usually end up following.
- subs vary but usually sit around 1-5
- I usually upload my videos to Youtube after streaming
- I've put a bit of effort in to making my stream look nice, try to be entertaining, and always engage my viewers.
- Im an active member of a fair few relevant discords (as well as having my own) and always post my go-live notifications in their respective self promo sections
the grow for me just feels always incredibly slow, even on the periods where I've managed to stream consistently for 6-12 months+ I'd be lucky to get a 1-2 viewer avg increase and maybe 10 follows or so.
Is there something Im missing? or am I just unlucky? I really want to stick within my categories, but if there's something I should be doing on top of that to get viewers in I really would like to do more. Im not trying to stream for money, but if I could get my avg viewers to like 10 or 20 that engage with the stream, that would be amazing.
Is there a better way to engage on Youtube and TikTok without spending hours editing or going through my streams afterwards to find clips?
I see.
Largely it's up to the companies that offer the sponsorships. What they want and are looking for.
obviously this is personal opinion but one thing that sticks out like a sore thumb about all that is please don't waste your time on self promo It really isn't worth it If you haven't already tried shorts on YouTube and tiktok never copy but look at people of your channel size see if they doing anything different than you and see how you can make your own spin on that games that you can play with viewers definitely helps also specially because it keeps you from being bored by yourself 
Is there any particular apps youd recommend to make it easy to quickly make a Youtube short/tiktok usiong some of my stream content?
well for me i use DaVinci resolve and i have a tiktok preset plug in what converts all my mp4s to short/tiktok with a bit of tweaking of course that's super quick for me at least a massive time saver if you're using obs get the vertical plugin 
ah ok ill check out the vertical plugin as i do use obs
trust me you won't regret using that 
thanks 🙂
np 
if there's anything else i should be doing, looking into, etc. it would be greatly appreciated 🙂
To be fair sounds like you're doing everything you need to be doing 
anyone knows where i can get some videos for donations,followers etc
Tbh idk cause all the ones i have found are out of date
No worries hopefully I just get luckier 😅 thanks
Is it still possible to open a ticket on the streamelements dashboard or the option has been removed?
@hexed shadow click help in bottom left corner
yes but its only support, no open ticket anymore, there was 3 options before now I have two
think I found it though when we say talk to representative to the bot it launches a redirect process to agent
Yeah. The !ticket here is the lesser of the evils.
duly noted, thanks for the cue
anyone knows how to make the alert person name different font ?
dashboard > overlays > group overlays >edit > alert box > settings> (name) alert cogwheel > text settings > then select the font
Well..for one your stats don't really add up? First you day you've had avatage 3 viewers for 7 years....and then you say you get 1-2 avarage viewers increase ? I think maybe you should actually look it up? For which games did people Come, stay follow? If numbers is your goal you should focus there and do those sorts of games)
You can check detailed stats on Twitchtracker.com
And don't do a donation/ tip as the second panel. It often gives people a bad taste
And sure your panels have the same color scheme...but they don't stick out..there's no real.personality showing in any design
But most importantly be thankful for what you DO have, because if your community feels like they're "not enough for you" for YEARS they probably don't want to stick around when thst hits
It's a bit visually confusing. People are first met by this green-blue color scheme..and then you have KABOM strong pink border and "going live soon" images
(PS. Yes I'm not a big streamer but I've also been on Twitch for 7y and I've seen the difference in growth between people taking in my feedback and people rejecting the feedback)
and this is why telomina is the best 

and personally knowledge over numbers you may not be a big streamer but being someone who's seen the platform change is someone you should take advice from 
sorry my wording here is not ideal
what I mean is, ive been streaming on and off for 7 years, for the periods where i have had a good 6-12 month run, I might see an increase in that run of 1-2 avg viewers (so might start that 'run' mostly around 2 or 3, finish around 3 or 5)
and I personally don't care about alignments and things being perfect.. but I have a couple of people who gets super annoyed when things aren't aligned...so if move the Webcam to be inside the border
when i start again after a break, im usually back down to 1-3
That the chat is so small when tje border is so wide is also not ideal
This is common for everyone
yep ^^^
Do you also take breaks from your discord servers then?
yes the second half i expect 🙂
the first half is the challenge (ie, 2-3 growth over 12 months)
nope, all the discords im active on, I stay active on, as well as other streamers and stuff as well. I raid when im streaming, and usually get shout outs which is nice, and really lovely recommendations from some streamers bigger than me that I raid to, but usually no take up,
ayy how can i stream cp without getting banned
I find it's mentally helpful if you don't think of them as numbers per se. Since it's so low it's better to focus like "what happened in timmys life? Or did I do something that made him not come back?"
question erroneous do you do anything else or just twitch?
facebook keep bannen me
currently just twitch. I do have some YT videos that I want to put together, have some footage and scripts just havent had time (till now) to edit them together
I don't do YT
YT and editing will take a lot of time from yoj
And if you already struggle to be consistent on Twitch...
Yeah but you have a discord at the very least right?
@everyone
Ofc I do! I can do an super inflated "they just can't get enough of me" 😂
Do not use @ everyone
ok sorry @everyone mb gang
@south flicker and maybe focus a bit more on one thing? Games, old stuffy stuff, and then painting characters? It's very wide spread
ahh ill checkout twitchtracker. - their stats seem very different to what twitch says though - 19th october twitch says i had 4.5 avg viewers, twitchtracker says 8
I don't even watch the ppl I like when they change game types 😂
retro gaming is the primary thing, but yeh maybe Ill try less so deviating from that
Could be worth a shot
Although my friend who does retro gaming hasn't really grown these past 3 years I've known him either. It's a very niche category
Done ive moved it to the end 🙂 ty
And lastly...
Do you watch your own streams as VODS?
sometimes I've realized some things...like I mumble a lot
..my brain fog makes me switch out more words than I thought I did...
And then I can adjust, or I warn people in my case of switching out the words
ahh ok.. I think I do have a green option for the my stream backgrounds - good thought i never even thought about making them the same 🙂
I certainly am, I've never done anything or said anything on stream or discord or anywhere else to suggest otherwise, I do thoroughly appreciate the viewers that come in and come back 🙂
ah ok good thought, I'll rejig my layouts for that and the chat 😄
I haven't in the past no, but could do that in the future certainly 🙂
I really appreciate all the feedback you (and others) are giving me thanks so much 😄
You don't have to watch all.of them or so. I just do it maybe once a month, and just like check.. if you like it yourself. I kinda end up laughing at silly things I hadn't realized I had done or said 😅
No worries! I'm glad I managed to get it all out before avatar finished downloading
hah perfect timing then 😄
I'm checking out. Have a lovely day/night everyone 

Links not showing up why?!!!
See pic above
I just came across this post, idk whats the question but it seems you need to put a space in between "r=1" and "Don't"
Is it possible to disable !ping command? 😄
This is a hidden debug command restricted to mods and above. Is there a specific reason why you'd like it disabled?
@warm salmon i want to use ping command for other thing 🙂
Got a question: whatrs the differen between an alert in "my elements" and one made via the widget in an overlay?
Overlays is the legacy editor and elements is the newer primary focused one.
We'll look into it, throw it into #1063154790831501395 if you don't mind
is activity feed down?
when someone subs it doesent pop up on my stream
Still doesn’t work idk why
if wy watchtime doesnt work and i disable loyalty, does the watchtime resets?, or how can i solve it?
hey just wondering if anyone else is having issues with chat bot, that sometimes doesnt listen to commands but other times it does?
Random thing to ask but is ANYONE here a wizz with SpreadSheets and using formulas ?
Does anyone happen to know offhand if the "Top Cheerer" Widget is broken? I can't seem to get it to work.
Can someone quickly guide me to where I can add my activity feed dock? It seemed to have been removed after the update. And I can’t find it anywhere.
Hello, I installed OBS and SE Live. Been trying to learn and config my stream setup. Watched the StreamElements Overlay Editor Tutorial on youtube which was made a year ago. Can someoen point to a step by step torturial on setting up an Overlay with all the Alerts for YouTube streaming? These videos by StreamElements was kinda confusing and really not a step by step but more of any Overview
My Layers for an ALERT box does not have the options these HowTo videos show. I dont have CHEER or RAID or HOST...this is confusing
"Followers and subscribers are the same thing but YouTube calls them subscribers unlike other social media sites." the youtube videos do NOT explain this
Hi
hi! @everyone does somebody know, why my prime alert is not working ? it worked normal & now i just get the normal sub alert.. i changed nothing and tried everything. is it like a sever issue ? i dont understand because i made the right options
I have found that most of the how to vids are out of date anyway since the overlays in the editor in most of them look different
I'm looking for ideas for making commands using the variables, and I wanted to propose who would like to share the commands of their streams?
Still no new offers, only thing that's happened is the HELLO FRESH one has dropped from $2,500 to $1,750 because yes! if I didn't want the $2,500 offer I definitely want the $1,750 one!...(sarcasm)
is there any way at all for me to know what they want? I want to appeal to as many as possible.
There is not
and it changes
well if it changes surely you may have an idea of what it changes to and from..? agh. its just really frustrating hearing that it's basically luck based if I'll be able to get paid next month or the month(s) after or not
ive also opted in for YouTube sponsorships for OVER a MONTH and still had nothing -
I don't, I'm sure someone does. This month they may want more CCV than you have, next month it may be less, maybe they want someone who streams in a different category, maybe they want someone from the EU and you're in Canada.
any idea on the most popular categories for sponsorship stuff?
For today? No idea. Tomorrow could be different.
oh wow it changes per DAY? so a sponsor offer can come through at basically any time any day?
🤷 No idea, and I doubt anyone in discord knows or will reveal it.
damnn, well. I guess the only thing I can really do is just try to keep my viewers up and stream in multiple categories?
Nobody short of staff can answer this and even then theres probably a limit to what they can say.
I figured out one thing. I do not do Twitch. I configured OBS streamelements for YouTube. That is why my setup looks different since most youtube HowTo vids use Twitch as an example.
Ah fair
anyone else not able to use their bots?
For some reason my bot has reverted its name but im unsure if thats because im currently offline
My bot is working
It shows up as stream elements in the user list but not when it goes off
ye seems my bot isnt even in ym chat
ok i had to COMPLETLY kick my bot
now it seems to work???
Hi i have a big problem whit my stream
i dont get my scren to fit it just shows some other picture, is there eny who can come and lokk and show me how to do it
${sender} throws a snowball at ${1:|$(random.chatter)}. The snowball ${random.pick 'hits' 'misses'}! kappa
That's the StreamElements command for a snowball fight and it has 50/50 chance of hitting your opponent. If no opponent is given, then it picks a random chatter.
Is Mercury still being actively worked on?
Hi
Einen schönen Guten Morgen und ein schönes wundervolles Weihnachtsfest wünschen wir Euch/We are wish Good Morning @everyone and a wonderful Christmastime 🌲🌲🌲
Yo les frères
Where I go to get my sound alert for like twich what not I got couple sounds I wanted but don't where to get them and then how to implement them to my stream
hi all
I have some custom alert set up for people with specific usernames. They have always worked and never given me any issues, but all of a sudden, they randomly will stop working when those people donate, it’s not every time but sometimes. Anybody else have an issue with this?
ANyone now where to get answers on "how to configure "Select Chat" In OBS youtube"
I tried to follow YouTube · Michael Feyrer Jr.
"Add Select Chat In OBS - The Holy Grail FREE Add-on." video. But there are parts missing in the steps.
does ANYONE own a streamdeck whos logged into the Marketplace.
https://marketplace.elgato.com
Its scuffed right now and only people who are logged in can get the plugins.
If someone could get me the Home assistant plugin, Id love you longtime. ❤️
The Elgato discord will be a better place to ask.
hello
I found out a few things about adding StreamElements TIPS on a YouTube LIVE Stream. It seems I am the only Youtuber here. You have to be monatized to add a TIP CARD to your youtube stream.
Unfortuantely, all the youtube videos I watched how to use StreamElements TIps omit this fact. I coudlnt find the CARD tab anywhere.
Just wanted to take a moment and wish everyone a Merry Christmas and hoping everyone has a blessed new year
Merry Christmas everyone 🎄
Anyone know if there is a way for se to react to twitch channel points with an alert?
Merry Christmas 🎄
There is no integration between SE and Twitch for channel points.
why is stream elements blocking my server Ip
Ack, no joy. Thanks for the reply
how do i remove my server IP from the blacklist. who do i contact?
What do you mean?
Merry Christmas StreamElements enjoyers and devs!
Hello everyone Merry Christmas 🎄 everyone hope you. All have a lovely day 🎅
has anyone used like chatgpt or something to call a random word for a chat command?
MERRY CHRISTMAS GUYS
where can i found loyalty on streamelements? i want to do watchtime on my streams but i don't know how can someone help me please
@terse kindle Based on your discord roles it is not available for YouTube and there are no plans to make it so.
oh ok thank you so i can't do watchtime on youtube anymore?
And i there another bot that do watchtime on youtube like botrix or streamlabs??
alright thx for helping me
damn no new sponsors for christmas smh lol
I went to connect bank for the SE.Pay got past "set up withdrawals" and they said they couldnt contact them or something like that. Is that because it's Christmas and everything is closed? Or is this because I havent reached minimun payout?
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
Guys, Merry Christmas everyone. I wanted to know if the planned payments would be made within a couple of days. The one scheduled for yesterday, December 24th, never arrived, maybe someone has more information
help me please, When I try to change the category, it tells me that there has been an error
Text not showing up over your alerts? Go to the Advanced Text Settings and set the top margin to 50, you can work your way to the right position from there.
♥️💚Merry Christmas everybody!!💚♥️
hola como paro un contador
Merry Christmas everyone
!lurk isn’t working in stream but it’s on the dashboard
Oña



aye ive never been into streaming or nothing but would like to. i dont know really anything of behind the scenes but feel i could make something out of it. any help or advice would be great

heloooo people
Hi there!

Source Icons - Does anyone else have this problem?
You would have to ask the OBS discord about that.
The problem is that it happens when installing the StreamElements plugin.
The plugin shouldn't be adjusting anything with font/line heights.
Left Steam Version - Right Desktop Version
Steam no plugins - Desktop various plugins
If you make the sources dock wider does it stop doing that?
I had to transfer all the plugins, except "StreamElements" to the Steam version.
Since it has 2 bugs, one with the position of the windows, and another with the "source icons"
When installing "StreamElements plugin" I start to have those 2 errors in particular.
What issues were you having with the position of windows?
When I switched OBS to the secondary monitor, closed it and opened it again, I returned to the main monitor.
is the editor lined up with a tiny display??
I got a question for everyone. what is one thing you are glad you did this year of 2023?
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
coming back to this question: Is there any benefit yet to swap from old to new when you have the old system set up properly already?
Anyone having any cool Chat Box widgets? I been looking at Nerd Or Die: Flow – Chat Box or React Pack but I am tight with money so looking for alternatives.
whats a rly good copyright "Free" music source for stream? so many out their now mainly twitch and maybe youtube
You should look up the royalty free library for youtube its great a ton of streamers and youtube creators use it and its free
yea thats good but i guess id have to get YT premium so i dont have ads then
If you can find the ones you want i have found them on spotify but i have spotify premium
i got amazon music but thats it
Ah are you streaming on youtube or twitch?
twitch but i may post highlights on my yt
I think but im unsure there should be an extention to have free royalty free music for twitch.
oh soundtrack by twitch
Oh yea epidemic sound is great
epidemic looks goodw, was hoping for somethign free but $18 a year aint bad
A bunch of youtubers i watch use them
I dont have to pay using spotify for them. There are ways around it but im using premium so im still technically paying
I think that's per month.
no its $10 a month or $18 per year with 44% off
oh shit yea fine print haha i read it to quick
Yea if you are paying per month id go with spotify its between 10.99 to 14.99 per month for premium
Any music service that can guarantee you'll have DMCA safe music will be ~$10-$20/month.
Hi
cana nyone help me get se pay on my main channel
800k subs, dont know where to go for support haha
@latent scaffold ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
are these mandatory ??? when doing campaigns
Yes
Then shouldent we get paid to play these ??
Does StreamElement have a discord bot we can add to our server?
No
You get paid when others play it with your link.
Anyone else had this glitch where all their offers randomly disappear? Offers I were told would remain until January suddenly all disappeared. Not because they ran out of spots or anything, they just disappeared.
Can someone please investigate and add them back please? This has happened before and they've been returned once I've reported it. Thank you.
If it can't be added back then that is very concerning. . .
Yeah just went through to check too now and nothing there. Was some there yday / day before
song requests are not working rn, yes?
why dont i get sppnsorships anymore i completed 2 and its been 9 months since i had one
I had a dry spell like that earlier in the year, I had to submit an appeal to get sponsorships, I would put in a help ticket and ask for a review or an appeal.
Ok. I had a viewer today in my stream mention getting a new fire tablet for Xmas, and asked if they can use fire tablet to complete sponsorship goals. Are Fire Tablets considered a mobile device? Do downloads from the Amazon App count towards the sponsorship goals?
You'd have to contact support about that.
yeah, I figured as much. Thx
where you able to figure out the issue for that?
Nope! still waiting for support to help
okay because im having the same issue currently and was wondering if you have received help for it yet
they try and tell me "it is likely because you ran out of sponsorship spots/placements"
This isn't the case however. there is absolutely NO way the sponsors all just randomly disappeared like that!! especially after I was told that they would last into january, so I was either lied to or there is a bug in the system, I hope they fix because it is insanely stressful.
this system seems very unreliable. There is no financial security within it at all, large offers that could be used to pay your rent can just DISAPPEAR without warning, not even a "limited spots available" warning... there was no "limited spots available" or "last spots left" warning on ANY of the sponsorships, not on ANY of them, I fell asleep and woke up and they were all gone when I woke up. There is no way you can tell me that that is because I ran out of placements, that isn't true. Please can they just open it for investigation or refer it to another team or just SOMETHING because that isn't right. I had a really good offer of $2,990 which I needed and would've accepted Jan 1st. and now there's a good chance I might not be able to get that offer again (which I need for many reasons) or an offer remotely close to it. It's really frustrating, this has happened in the past and it was looked into and everything was re-added back to my page.
I hope the staff actually look into this more as it does seem to be a pretty major issue.
Part of me feels like they did do an investigation, found out their system made a mistake, but refuse to correct the mistake because they do not want to admit to me that they messed up. I honestly don't mind/care if it was a mess up, people and things make mistakes, I just want them to own up and re-add them back on.
Sorry for that long ahh message but yeah, just really frustrating.
I also just wish they'd stop lying to me lmao. I ask them each time "hey will this sponsor be available this date too? I can't accept it until then" and then I'll get an email back saying "yeah! it will" and then boom it's gone.
that has cost me around $7,000 now.. 🙃
I love this program, it's a very genius thing and really helpful, just wish it was more reliable.,, offers can randomly disappear or drop in value without any warning, sometimes they warn you with the 'limited spots available'/'last spots left' thing but often times they just vanish from your list without any warning or explanation.
sorry for my rant, my bad mods lmao
wait so you got back that the spots are filled???
Nope, I haven't., It's what they tell me in my ticket is likely the cause even though when the spots are filled it STILL SHOWS UP on your screen saying that. right now on my screen there is NOTHING
oh cause i thought what you was ranting about was about the reply you got from them
yeah no it still shows up cause i seen some for genshin impact that says "no more spots remaining"
nope not for me, rn its just blank. nothing. only showing my future payouts
well for me it shows nothing cause i havent taken any recently
ah, either way I hope they fix it. I clearly qualify for the sponsors still. just hope they investigate and put them back-
yeah same for me i had a hellofresh one that i was going to take but now its gone and i would be upset if i somehow miss out on it because of the issue
Same here! it also keeps randomly fluctuating in value, going between 2.5k and 1.75k
yeah i wonder how high it could get to
ive tried to google how high offers can go on streamelements but cant find any responses. I'd love a really high one one day, saving up for a legendary PC setup for my content creation purposes and a really good offer would finally allow me to buy it
I doubt that information is public.
Same, I was just trying to see what the highest offer people received were, I'm just curious about what offer I may get in the future. again, all I need rn is one good offer 4k or above and I'll finally be able to finish this dream setup I've been wanting for so long-, just praying that offer comes up soon 🙏🙏
Wow that's actually insane. That basically means if you dislike someone you can just do their sponsor event twice and get them disqualified from it? Yikes. Hope haters don't find out about that.
How long ago did this happen? I'd like to believe this has been fixed since then?
No don't think so, it was this morning lol
That's exactly it, they're not looking for right from wrong
I almost get the impression that they're diverting the payment into their own pockets... at least that's the impression I got from the agent
He told me in the ticket "Considering the circumstances and the thorough investigation, we have reached a point where we are unable to make further progress. Therefore, we must close the ticket at this time." (after 2 responses)
I have never had that happen before but honestly that's kinda scary. I see no reason as to why they couldn't just remove the event they found suspicious, if they believe that $50 (for example) was earnt by a user using an alt account, why not just take away that $50 from the total!?
it's insane! If I dislike someone I could technically just do their sponsor on multiple accounts and make sure they don't get a paycheck next month? that's insane, surely that can even cost someone the ability to pay their rent or bills for the month?
the system they have is amazing, I love it, being able to promote a random game for a week or two and earn like $2000 is amazing. but man there's just so many problems they need to fix.
It's a business, and in the last 2 weeks it's happened to even the biggest streamers... one yesterday for example...
I do definitely notice how some of the agents are better than the others, if you have genuine missing events and ask "hey! I have 2 missing events can you please log them?" you'll either get them logged within 10 minutes or you'll get them logged in 3 days. no in-between.
EXACT! The one I stumbled upon this morning has NEVER brought me anything!
some give conflicting responses, I accidentally opened two tickets for a deadline extension once and one agent told me "sorry but we can not offer an extension." and then an hour later someone else responded to the other ticket and said "sure! is this enough time?" and they gave me an additional 48h extension.
it doesn't feel like they're reading off a script or off of something they've been trained to do it, it feels more like THEIR personal judgement, whether THEY think you've had enough time, whether THEY think you should have the other events logged.
so it's kinda luck based on if you get a nice agent who's willing to help, or one who just wants to rush through things to meet a quota.
overall though, I love the support team. Sk1ll and Anna have been two very very helpful staff members.
not had too much experience with them but they've been helpful before!
there's just no real transparency, here's a list of things they don't tell you, but should!
-
Apparently, if you exceed your goals (e.g get 45 out of 40) you can email and ask for your goals to be extended so you get paid for those goals.
-
A lot of creators don't know this but you can literally just ask them for an extension on the deadline.
-
Despite a deadline extension being possible, you're never told how much extra time you're allowed to get. there's no FINAL deadline, its just up to the staff member to decide if they think you've had enough time(?)
-
Sponsorship offers can just disappear no matter what without warning, that $4,000 offer that a staff member TOLD YOU would be there next month? yeah that can just disappear overnight.
-
Events can just... not log sometimes, Puzzles & Survival had this major problem with events not logging, if I hadn't had members send me dms of proof of them doing the tasks, I'd end up having about HALF the payout I'm getting solely because events weren't being logged. People where PAYING MONEY into the game and still not having their events logged!
-
Offers can randomly decrease in value, your 5k offer? yeah sorry that's now $400, nothing we can do about it.
the offer decreasing in value randomly REALLY f**ked me man. I had a $4000 puzzles and survival offer and it ended up dropping to $2680. I accepted it and beat all the goals.
It will always pain me knowing If I just accepted it a day earlier I'd have $4000 being paid to me in january instead of just $2680. all because the offer decreased in value with no warning beforehand.
again, amazing system. being able to get paid such large amounts for just promoting another game is amazing! I just wish they had a more stable system.
I wish they gave us larger/more offers, a larger variety of things from many genres. I wish they gave us the ability to appeal for certain companies we are interested in working in rather than just waiting and hoping to be randomly selected for that offer. I wish they gave us a way to filter sponsorship offers, I'd love to be able to select "SHOW ONLY: PC offers, Video Game offers" etc etc. Just so the user (us) feels like we have more 'control'
I plan to be a content creator full time, Streamelements sponsorships will likely be the way I pay my bills in future. which I'm totally cool with, but I am very scared by the fact that sponsorship offers can just randomly disappear or you can simply just have the value cut massively without a warning.
they should have more specific things on there, instead of "low spots remaining!" why not just show "50/70 spots for this sponsor have been taken!" I know you have that data, why not just show me?
again no hate to the support team or anything, they're very good at their jobs and are almost always online and almost always respond fast, I have no real complaints with the staff members. more-so just a complaint with the Streamelements SYSTEM/ALGORITHM not the individuals behind it.
That right
how can you get a hello fresh sponsorship?
by waiting.
is it eligible in all countries or just some?
Depends on the offer available at the time. I've never had the sponsorship I don't think so I don't know.
@mellow yoke can I send you in PM some questions about that?
yh I live in sweden but I mostly see that uk streamers get that
luck
I only get the same games multiple times and I can't do them cause my viewers already had that game downloaded
sure but im kinda busy rn may reply slow.
Oh np!
You may submit an official support ticket and see if they can tell you what's potentially available in your area.
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
off topic but damn you're a partner? any tips on becoming one? I hope to become one in 2024, it's one of my new years resolutions
not really the right person to ask my prime was over a year ago since then I've just streamed less and less
aw damn. well. what would you advise back then? what did you do?
keep streaming regulary
ah. the same advice as everyone else. welp ha, I've been streaming likeee 3-4 months and average about 10 viewers a stream so idk if I'm on track or not
what game do you stream
uhhh FNAF, Minecraft & Fortnite.
just keep grinding
how long does it usually take? i'm really hoping to become one in 2024.
really depends tbh it should be alot harder if you're international then you have alot more competitors
- Have a schedule and stick to it.
- Quality > quantity.
- Be consistent with content (stream minecraft on certain days, fortnite certain days, variety certain days) You'll have viewers only there for certain games and viewers there for you no matter what the game is.
- Branch out, have content on multiple platforms. Twitch isn't great for growth.
- Don't use slow chat, subs only, followers only, etc.
Most people won't follow/sub to someone they don't watch regularly just to chat and get a feel for the stream, they'll leave.
DON'T use followers only? hm. I've always used followers only... I could try removing it and seeing how that does.
It has it's uses, especially when your stream is huge (500 ccv+), but otherwise you're hindering yourself (in my opinion).
I'd kill to have 500ccv haha. But yeah. I usually average 10 or so. I'm just not sure how to make that number grow, it always seem to be about 10-14
I'm hoping to do these sponsorship things so I can have enough money for a beast PC where I'll be able to stream games like Fortnite n whatnot without it lagging or freezing up on me. I just need literally ONE more big offer 3-5k+ and I'll finally be able to get it. I'm just praying for a good offer man
how did you manage to make this much of a single sponsorship?
Sometimes I get some pretty high offers. Missed out on a $4000 one the other day (still hurts LMAO)
I’m never getting those, where do you live?
in the UK. I believe it also comes from your CCV and whatnot. I've had offers as low as $200 and offers as high as $4000, just a massive range really.
I’ve been getting some decent ones but the goals are usually just impossible
elaborate
like reach level 10 in some game which litterally takes like 5 days of playing
ive never had that. I've had "reach level-" in a sponsor but usually they don't take that long lol. what games, may I ask?
Like rise of kingdoms and call of dragons it takes ages upgrading that town hall
Do you not have any boosters or gems that you can just speed through the upgrade process with?
yea i can use that on the first levels but when they’re gone you just need to wait
hm. you should just use them more sparingly. ive never had the issue of running out
idk maybe i’m just stupid
My support ticket didnt creat a channel
Hey guys
Does streamelement have time limit, like when it sent a chat you want it to say?
How did you find out they denied your payment because of 1 viewer?
I have a $850 sponsor they are refusing to pay for because of "invalid" events. When i asked them exactly how many of the 50 were invalid they refused to tell me anything
Seems to be happening to a lot of people. Not everyone uses discord or posts about such things, but i personally know of 4 others who were refused payment in the last month after having no problem in the past
would be interesting to know exactly how many streamers they are denying payment for the entire campaign because of 1 invalid event.
A troll can cost someone their livelihood, or even worst stream elements can simply claim there was 1 invalid event and then keep an entire campaign and how do you know it even happened?
@granite karma i had a $300 sponsor they refused to pay me for. They told me some of my events violated the terms and conditions which is bullshit. There was 12 accounts that reached goals. Myself and my partner, my sister and 9 viewers. All 9 of my viewers sent me screenshots when they reached final goal, so I know streamelements are lying
Can you add browser source on SE mobile app ? or am i just dumb . Just need to get Sound alert sounds on phone, but havent find a way to do it on SE.
You can not.
Oh ok, that sucks. thx.
Very good, does anyone know of any Fortnite widget that will update the rank you currently have in competitive???
Deduction by a few viewers (like 2), and by a response from an agent
that's terrifying tbh. do you know WHEN they tell you that youre not going to be paid for a sponsor? I'm getting paranoid that they won't pay my $2680 one now..
$2680, it's fk colossal
why do i have no sponsorship offers ;-;
end of the year probably
i had 9 2 days ago and now theres none :o
SAME HERE- Okay so it's just a major issue with their servers then. me and a few others have had this issue, they all just randomly disappeared without warning.
How to read viewer message using text-to-speech?
Hello!! My name is Ari, aka heckimsoup on Twitch. I'm excited to be part of the discord, and get to know you all!
@fiery lion ⤵️
Read and follow our server rules:
- We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
- No advertisement or channel promotion, anywhere on the server.
- No NSFW/NSFL
- No unsolicited DMs or friend requests to server members
Make sure to read the #welcome in any server you join.
i got an email a few days after completing it to say they were not paying for it
Kind of scummy they let me promote it for a full 7 days, play it on stream 5 separate days and beg all my viewers to play it, let all my viewers play the game for hours each then after the fact say, sorry we are not paying you.
Some of them got frustrated with it and bought gold in game to speed it up. Now i feel so guilty about it. I dont have the heart to tell them, all their work and money spent was for nothing
Was it Star Trek fleet command? I just finished that one few days ago
hi
do you know the reason why you didn't get paid
yes it was star trek
@torpid marten got a generic email saying they identified violations of terms and service, and while they appreciate mistakes can take place by no fault of my own, and that viewers may have taken actions they did not realize were mistakes, they are unable to process payment.
i asked them exactly what the violation was, and how many of the completed accounts were in violation and they just sent me a link to a generic faq page.
Not paying for an entire campaign and not telling me what the violation was or how many of the completed accounts were in violation is total bullshit.
These sponsorships feel like russian roulette. You put in the hard hard and maybe you will get paid, maybe you wont
how many people completed it if you dont mind me asking?
more than 40
I've completed 11 ones and I've always been paid
damn then its big money they not giving you huh
i've been paid in the past too, never had a problem which is why this was so upsetting
if all it takes is a few events to stop them paying for an entire campaign, whats to stop trolls doing the wrong thing in random streams?
Honestly that sucksss man I hope you can appeal that :(
anyone know if there's a widget to show ur top (weekly) gifters/donators and how much they gave?
#🇪🇸︱español
can anyone help me
when i try to download the app it says searching for a file that i dont ahve
have they pulled S.E OBS for mac?
They have not but it is not currently updated unfortunately.
just like most companies throwing mac under the bus haha
Just curious, I use to get a report after every stream and haven't received one for the last 3 streams.
my sponsor offers all disappeared a few days back for no reason, plz can they be added back or can i get some more new ones.. thanks<3
hi guys!i got a question how do i add the thingy where stream elements well show the discord link in chat?
Is there any way at all to use a browser source in the Mobile App of StreamElements? Twitch has a built in Channel Points Alert, but it requires you posting a link as a browser source. I have the feeling this won't work for SE mobile app, but i could be wrong?
You are correct in that it won't work
AUgh, all the Youtube videos I found so far do not show how to add a Guest from ZOOM to a live stream in OBS. Anyone have any instructions of video on how to?
Question: Is there a StreamElements solution to adding guests in ZOOM to a OBS live stream? What are the steps? Does STreamELements have a special feature for that?
StreamElements is a plugin for OBS. There is nothing specific available from StreamElements to add guests from a Zoom meeting, aside from a screen/window capture. You could try the OBS discord and see if they know.
@fast otterThanks for the info. I wish I could see a video on the steps needed to do this. I dont have a guest to try it out on yet. But wanted to get it down right before wasting someones time as I mess with settings for hours.
I did find this video "How To Live Stream Multiple People With Zoom And Obs" by Michael Freyer but my OBS screen in Zoom does not look like his. My ZOOM screen shows the OBS overlay. Not peoples Cams.
Happend to everyone I think waiting for new years?
Eughhh damnnn
impossibl
Oh right it's new years tomorrow
Piano time soon
does anyone know how i can grow my streams more? :3
Are the elements alerts still buggy ?
I've been streaming for the last few days using the Streamchamps app, and I've pinned my overlay from Streamelements to Streamchamps. However, after a few days of live streaming, it seems that my alerts and event list are no longer reflecting when someone shares, follows, or likes. Any idea how to resolve this bug?
how to grow server quickly?
mannn when will sponsorships come back
What is this type of chat please?
anyone else keep havng the stream elements bot misbehave and not do commands?
how to fix that
I don't know how to explain myself now. but is it twitch commands /raid or is it streamelements. Because I have problems doing raids as a moderator in some channels. The suggestion /raid does not come up in the list
mods can't start a raid on twitch
its possible to check who send a donate when he using se.pay?
mods can start raid IF they have editor rights
Does anyone know if there still giving out sponsorships?
I recently hit affiliate and was wondering how long it takes to get them is there a hours threshold I need?
i wanna do the up the stairs down the stairs but the other way around
Hey fam!
I'm not sure which channel this is supposed to be under but can I fix an adjust what my stream elements chatbot says through mobile or do I need a PC to do that. I took a Hiatus from twitch streaming and so a lot of the stuff that is being said by my chat bot is now inaccurate
I hope everyone has a lovely New Year's Celebration 
Does anyone know if there still giving out sponsorships? I recently hit affiliate and was wondering how long it takes to get them is there a hours threshold I need?
Sponsorships are available to all streamers. #sponsorship-faqs
Happy New Year’s Eve all
anyone want to watch my play games
@pallid dagger ⤵️
Read and follow our server rules:
- We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
- No advertisement or channel promotion, anywhere on the server.
- No NSFW/NSFL
- No unsolicited DMs or friend requests to server members
Make sure to read the #welcome in any server you join.
but i didnti
Good afternoon. I want to create a “thief” command, the viewer enters it, he gets a random number (how much he stole), and the bot silences it for a random amount of time from 5 minutes to an hour. How to do it?
/timeout $(touser) $(random.number 300-3600) maybe?
yes, I understand that, that’s how it is, but I also have text before this command, and after the text it doesn’t work
Isn't it possible to do this instead? It’s just that this is the case for one streamer. there is a small text, and then a command
Maybe we can somehow see how he implemented this?
It is not possible.
Hi
hello
how do i link streamelements to spotify to have !song working
You can't. !song only works with YouTube.
huh? ive seen other people do it
It's probably a custom command and they disabled the default.
do yk how to do that?
You can check #command-share to see if there's something there, otherwise I'm not sure.
alr thanks
it was there thanks! got it working
Hi Ihr Lieben,wünsche Euch allen einen Guten Rutsch ins Jahr 2024 🥂🍾🥳🎆. Kommt gut rein und bleibt gesund/werdet gesund
Roar
good morning im new to this streaming stuff can some one help me with what i should do with a possible sponsor ship
Happy new year! 🎉
Happy new year
Happy New Year lovelies!!! ❤️ Have a wonderful start to a the new year! weeee woooooo
happy new years
Happy new year, no more sponsorship offers yet. rip.
Oh Yes they can.
I believe editors can, but not moderators.
Moderators can , i promise u that.
I just checked with my second account. I removed the editor role and could no longer use the /raid command. When I re-added the editor role I could use it again.
Okay , I am going to try contacting twitch. Because i have done /raid many times before as a mod.
Twitch's documentation agrees.
Do raids work on mobile?
Yes. You can start raids as a streamer or editor and join raids as a viewer on mobile devices.
https://help.twitch.tv/s/article/how-to-use-raids?language=en_US#faq
And iam editor as well on some of them.
You may need to refresh the page if you were given the editor role after you opened the stream.
can u someone tell me use to make videos in window 11 pls
Happy new years to everyone. Hope you meet all your streaming goals 2024
Also anyone know when sponsors coming back
Was literally about to ask that
Happy New Year! May this lucky cat make your fortunes better! 
@raw jewel @lucid berry Sponsorships never left.
does anyone else have any sponsors? because I don't. haven't in over a week since they randomly disappeared, really concerning.
well, then there's a glitch in y'alls system because our sponsors just left without any warning, all like. 8+ of them. at the exact same time. with no 'limited spots left warning'
I refuse to believe they left because the spots were taken, unless you're telling me all 8+ sponsorships filled out their slots at the EXACT same second, yeah no. there's a glitch or they've all disappeared for some other reason, we're just waiting for them to be added back. please can this be investigated somehow?
i kinda need a sponsor each month to help me pay things off. i have no other real income atm. so. if possible please look into it- thanks <3
Mine been a month I just thought they were on vacation
Yikes man. I need to make sure I get one. I need to pay things off yknow??
Interesting guess I'll keep waiting
I use them to group the community not cheap to create but guess I'll continue waiting
Submit an appeal they should investigate why you're getting no offers.
did that last time this happened they told me its a roulett thing basically
Ugh
hahaha u know what? when i completed my campaign and awaiting of my payment, suddenly streamelements terminated my sponsorship agreement with the word of "possibly" of violation and when i ask for proof and evidence of violation like they have claimed, they cannot give me the proof or any evidence @last flax you owe me $162, i have back and forth trying to solve this issue amicably, but they still not prove anything.
i think i might continue this to arbitration, i have contacted WIPO for this issue
that was my 1st sponsorship from streamelements, and i have dedicated and spent over 60 hours just for that campaign, during christmas holiday
i feel betrayed and unclear and unjust due to the absence of clear explanation from streamelements.
it is not only about the owed money of $162. it's also my experience as a streamer that shows, streamer can also make a money. as a former lawyer, i can't just let it slide.
i will fight for this. lucky i've been dealing cases in arbitration before, so i know how to deal with this one.
just in case it got deleted.
I just checked and it’s being worked on
wow turns out i'm not the only one who have been denied for payment? @granite karma @still stratus also didnt get paid recently @mellow yoke
Issues with sponsorships must be handled via support tickets. Please submit one.
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
already, but no clarity or solution from the streamelements
We are unable to assist with any concerns/complaints in the server and out of the ticket system.
i have emailed them back and forth since 27th December 2023. they have replied me, but still no clear evidence
Wdym worked on?
i have been in contact with Cryonic, Izzy, through emails and yet no clarity or transparency. if i have to submit all the proofs required, i am so ready for it.
This issue concerning sponsorships not showing when there should be something period.
Streamelements sponsorship thing is so cool, I love it. But Jesus it's so unreliable man.
Oh so streamelements is finally acknowledging that there is an actual problem/glitch and not that they ran out of slots? Thank god.
Feel like a kid again. Arguing with my parents and just waiting for them to finally listen 🤣
im curious whether streamelements had an arbitration case before. cause in the sponsorship terms, if there is a differences, I can appeal to arbitration with a neutral arbitrator. i'm actually excited for this. could be a really big news
Sponsorships running out of slots I believe is working properly, this is more related to the page being completely blank.
even though yeah in the sponsorship agreements, they are not allowing class action, i dont mind to sue you guys alone. and if i'm winning this case, i will guide the other streamer that also been terminated without any clarity or proof or any evidence. you guys claimed based on the baseless argument and deny to prove anything. and therefore, you guys had acted in bad faith when you entered into that sponsorship agreement.
How long did it take to appear again?
@limpid tartan what game was it?
Call of Dragons
Like this?
even during the campaign, there was an error in their system too, delayed, not updated layout
Honestly I get your anger but threatening to sue the random discord mods isn't going to help your case..
Yep
I believe that is working correctly, but I have not spoken directly to the developers
It isn't. Trust me.
I had like 7 offers and they ALL disappeared overnight. None had a "last spots left" warning. They vanished.
Send that to support. You should definitely be paid for it.
What I do during a campaign is send emails during the campaign to check that things get logged. I check that my stream time has been logged and confirmed on the system. I always checked.
not threatening, just give info, like heads up. i like being fair and transparency
A lot of people are seeing this, or a completely blank screen; even when they have completed sponsorships before.
You wouldn't be able to take a company to court over 162$ the judge wouldn't care.
Yollaww try working with them and coming up with a solution, I hope they can fix it
Either way my screen is still glitched. Missing sponsors. Plz help man. I've been trying over a week. Plz refer it to someone. Getting desperate.
They are working on it. It's the holidays, it may take some time.
u would be surprise with how internet works, especially with the power of the people. this is not only about $162. I can easily get that money by giving legal advice for 30 minutes.
this is about, injustice and bad faith. that's all.
Thank you for taking time to reply and stuff to us @fast otter
Okay..
Anyone using the merch store? my "preview store" has been on a consistant loop for a little while.
and im not the only one. i checked others are not getting paid too.
@ionic onyx ⤵️
If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!
let's see what would they choose, fulfilling their duty, and get my rights, or hire a lawyer to settle this on arbitration.
and this is different from common court. arbitration is commonly used for things like this. and when it goes to arbitration, i can claim more than $162 ofcourse. idk maybe $1,000,000 sounds fair enough.
You wouldn't be able to claim 1mill. Maybe a couple hundred or a few thousand but defo not a mill. Not over 162$
Stop threatening them and just open a support ticket man. Threatening em does nothing to aid your cause. The random discord moderator you're talking to has no influence on your campaign they can't do anything. Which is why you need a support ticket..
You are threatening again
im waiting for tomorrow, and i will give them another chance to do a full investigation
anyone know why every offer just dissapeared the other day?
i know, this is for general chat right? im letting everyone know that something like this happened and it's not only me.
i already send my arguments through emails dont worry.
I fully agree with you and you should def get the money you deserve, but don’t think you are taking the right approach
1 mil💀
Mercury is the only thing that's working right.
check precedent case if u never heard of it. claim could be unlimited amount.
what does that mean?
Their statement is incorrect
There seems to be an issue with offers not properly showing whether available or done and that is being worked on.
^
have u ever heard of Liebeck vs McDonald's Restaurant? just because the hot coffee spilled on her lap, and had a burnt, she won that case and the judge punish McD for $2.7 million. but then yeah through settlement, it got reduced to $640,000 but still got a lot of money, just because of that simple case.
what about the arbitrary termination of sponsorship agreements from the First Party without giving any proof or evidence to the Second Party, which both parties have agreed upon? 
interesting right?
it's posibble, maybe could even more actually 🙂
and dont worry, i already made a ticket and emailing them, but up until now they still refuse to provide any evidence and just asking me to understand this matter, which i wont. that's why i speak up here to let anybody knows that if anyone facing a similar things like me, we can back up each other and help each other out. and turns out im not the only one. so GG Nice try ~
"Threatening" refers to an act or statement that creates a sense of fear or intimidation in another person. It can involve words, gestures, or actions that convey the potential for harm.
and in my defense as well, again, im not threatening them. who do you mean by them actually? my intention from the start just to let everybody know in this general chat. i dont even know that the moderator are active here cause of holiday seasons. i didnt even mention specifically any discord moderator here except the other users who face the similar things like me.
Yeah she sued for an injury. You weren't injured lol.
She had a 3rd degree burn dawg she had to go to the hospital.
oh nice u actually did a research.
but then, an arbitrary termination of contract is a breach of the contract itself. that lady didnt had any contract with McD and yet won the case.
and in this case, i had a contract with streamelements, and they terminated it without any specific reasons, other than the word of "possibly" of violation, after i completed the task under the agreements for 8 days straight.
If they found i contradict to their terms, they could just stop me in the middle of the campaign. why would they wait until i finished the campaign?
U got the red line?
Careful bintyy. Is spamming members of this server with “stream manager” scam/spam
Anyone else having trouble loading the dashboard?
Can you DM me a screenshot please?
Yes
CTRL + F5 and clear cache should resolve the problem
mannn can someone please just check why my sponsorships aren't available :(
when will it be fixed
We do not have that information or timeline.
i mean will it take longer than the month?
Does anyone know how to get the box back up where you can change the title of the screen i have forgotten how to get it back up haha sorry
It's a three day weekend after the week of Christmas. Anybody who can answer that is probably on vacation.
ngl you guys not having integration for kick yet is terrible. any word on when/if that will happen?
Blame kick. Can't add something if they don't let/tell us how it can be done.
have you asked? other bots doing just fine on it lol
gotcha
man.
When I paste the overlay in obs it shrinks and doesnt show the whole thing. does anyone know how to fix that?
Happy 2024! 🥳
Stream elements also scammed me on a sponsor. They let me get all way to end, all events showed as working then a few days after it ended they sent me an email to say they are not paying for it.
wrote them back and they refuse to tell me what the alleged violation was, or how many of the events were valid/invalid.
Scammed me out of over $800.
I'm happy to join a class action and i'm sure there is a lot more people
About 2 weeks
I'm doing to start doing that it's a bunch of things I didn't get paid for but I just let it go honestly
they probably do that to 100's of creators, we all let it go and they get rich from our hard work
It sucks but I like streamelements so i'm not to stressed about it but it does hurt my community doing events cost and that's where the funds go
I had an ant legion sponsorship, multiple people bought the orange ant for $5 and they didnt count, 2 of my viewers got shitty with me for it and never returned. They felt like i scammed them.
So it's not the just the campaign its our reputations.
I'm ashamed to tell my viewers all their hard work on star trek fleet command was for nothing, that stream elements aren't paying for it.
That game absolutely sucked, and my community worked so hard on it, it would break their hearts 😞
I completely feel you i've had to do the same to
everyone is scaring me, i really need the money from my recent sponsership i hope it doesnt cancel 😭
@limpid tartan maybe also try contacting call of dragons on their discord and ask them if there was something wrong with your campaign since streamelements doesn't want to give you enough info. In the activity feed you'll see the event is being validated by call of dragons, I'm sure if there was something wrong they wouldn't have waited for you to get all the goals reached before they said something. Probably streamelements is being paid for all those accounts and you're not
well thanks for the information. sadly, streamelements stated in the sponsorship agreement that, they are not allowing class action. so in short, they just allowing 1 vs 1 hahahahaha.
but dont worry, if this case goes up to arbitration, i will try my best to win it, and i can help u and guide u to win the case too. but actually, i still trying to settle this issue amicably.
i'm not a karen who gonna sue everyone that triggers me hahahaha. up until now, i sent my arguments to them, and 2 times they refused to explain everything and just insist me to understand this matter.
meanwhile all words that they said to me just, "possibily" of violation, "we didnt held you or anyone specifically responsible to this", "there is a contradictory to our terms but we cannot tell you what is it" LOL
thank you for the info benny. that was my plan too, after holiday season done, i would include CoD into this matter, so maybe, if they know about this, they would give me a clear explanation about this issue.
because if turns out, big if, turns out i have violated any terms without me knowing it, and they could explain it to me in detail, i will gladly accept it. but only with a clear explanation and valid evidence.
like i said before, it's not only about the $162. but it's about me feeling betrayed, and treated unfairly without any clarity and transparency.
i have contacted CoD, and turns out, the decision fall under streamelements 100%.. CoD have nothing to do with it

Good day everyone. Anyone here streams in fb gaming and also has a problem with activity feed? It's been a couple of days but my streamelements only records the people who likes the stream. People who sent stars, shared the stream and followed my stream doesn't show up. I only started streaming again after a long hiatus and now I face this kind of prob. 🫤
stream elements dont decide if people can sue them as a class action the courts decide that.
I'm down to join 100%
a lot of lawyers work on a no win no fee basis, so we have nothing to loose, just need to find other creators willing to join it
I did a campaign and didnt get paid and i know a few others in same boat that would be willing to join
thanks for the info my friend, and no worries, i'm a lawyer myself, and i've been in an arbitration case before, so i will try my best to fight our rights.
this is very interesting to know
i have sent the email to them about consideration of arbitration too, hopefully they would give a clear respond about this matter.
yeah because the CoD said that the rules were designed by streamelements, not on their end. so that's why the problem occurred cause of streamelements one and only.
actually the funny thing is, the fact that streamelements didnt allow class action, only can 1 vs 1, individual cases only, seriously raised a question
did they foreseen issues like this might happen in the future? and when that times come, we couldn't sue them in class action cause of that clause LOL
but yeah, it could be up to judge too, is that clause admissible and applicable before the court or not. if not, then we can form a class action regarding this matter.
not allowing class action doesnt surprise me. there is also a clause that states they can terminate sponsorships for ANY reason or for NO reason. it's basically a license to steal clause.
Probably scammed us to give themself a christmas bonus
I understand your concerns, and it's essential that we approach this matter judiciously.
While the clause allowing termination for "ANY reason or for NO reason" may seem really concerning, it's crucial to evaluate our specific circumstances and seek clarity through appropriate channels, such as arbitration, to ensure a fair resolution.
Jumping to conclusions is not gonna be our intention. Instead, we aim to gather evidence and ensure accountability through the proper legal avenues.

Anyway to create a separate group chat? Interesting conversation I'm investing to learn more but I'll be honest I'm not trying to PO elements here and I don't think this the best place for such a discussion

)