🎭bugs-discussion

[loud hound]

is it allowed to use farm bots for ressources or pay somebody for farm bots ?

[opaque pasture]

Yes and also waited like 12hours to mention it here.
So maybe it will solves by itself, unfortunately it does not...

[whole geyser]

Hi can anyone please tell me name of music played in background of the game. Or from where can I find it

[midnight carbon]

Idc if I'm being muted again, IGG Devs: The Valkyrie clone trial in server 91 is either hacked by the Russians there or IT DOES NOT WORK. It just resets itself every three days.

And no, I don't have any screenshots. Just check your code lines...🙄

[gaunt umbra]

It is supposed to be like that lol
Valkyrie is like a weekly event for the whole tribe to participate......
You are able to challenge it multiple times after meeting the conditions...

[midnight carbon]

We did meet the conditions and it still was a no go

Just tired of being an unpaid beta tester, guys 👾👾👾

[loud hound]

you can not attack it at all ?

[midnight carbon]

no, it just resets - no attack possible. I even gathered members of tribe as leader, then...at 18:25 UTC...nothing. Although red notifier dot was on 'summon' tab, nothing happened on push

And by 18:30 it had reset to 72hr increment timer

[loud hound]

did you summon it ?

or try summon

i mean its working for everyone else ._.

send some screens maybe then its easier to help

[midnight carbon]

I had summoned it before so I know the difference. This time it just did not appear or must've been rallied in seconds

Maybe a 3million + can do that to a lvl 2 - anyway, there was no rally

[loud hound]

usually you spawn it then you have 20 minutes time to start rally and then you have 15 minute to deal as much damage as possible

[open chasm]

Problem solved now, I just needed to dismantle some epic and legendary gear.

[neat crane]

why is the game black when loading on devices??

[reef minnow]

It's the second player cheating in our zone k14, with those resources bots and it's so sad developers seem don't care... <@&1057130496926167080> @sage plover we've reported both guys several times and you just don't make any decision, no actions about them. It's so unfair in any sense you want to see it, it's unfair to the people spending money in game's packs, watching how other people gets resources ilegally, and it's unfair to the f2p players who spend their time in game too to try to grow up, watching people taking the easiest way, without any kind of consequences. You did send a mail warning about you'd punish cheaters, but in fact, you have not done anything when a cheater appears... Or let us know if things gonna be like that to stop spending in game's packs and look for other options like these guys are doing.

[pine dew]

Hey guys i'm sorry for a dumb post. But i have a problem with notifications since last update. I get notifications when my troops finish training but i dont get notification when my troops return to the city even tho its checked in settings. I tryed switching it on and off, tryed restarting my phone but nothing worked. Anyone have an idea?

[loud hound]

same for us

[jolly wagon]

They are everywhere in the game.. we have atleast ten that we noticed. Probably way more then that..

[solid leaf]

I got the opposite when I turned notifications on. I had it set to only warn of attacks and scouts but still got notifications for when research and building construction finished.

[pine dew]

Hmm that is wierd, i will try to set it off and see. Ty for the reply!

[solid leaf]

You know what would stop the cheating rss plug-ins is to disable the current donate system all together. Or put a daily limit on how much each person can donate.

So if someone in your tribe gets zeroed, the entire tribe can send a little rss to that person if they like, but they can’t send an unlimited amount. Or you could make it a separate section where tribe members request the rss they need. Once a certain amount has been donated, they have to wait until reset to request anymore.

[reef minnow]

It's shame developers know it and they don't do anything...

[jolly wagon]

Yep and no refund either.. i put to much time and money in the game and get destroyed by cheater just because i walked in their territory.

[inland dawn]

It’s ridiculous

[edgy nova]

I totally agree a players in 107 are doing the same. its not even fun

[devout stratus]

looooool

[devout stratus]

Hello there can you provide more info?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

hello bro your notification issue still there or resolved

[twin wadi]

The notification issues are still there until now. Not resolved yet.

[little rapids]

noted, I will forward your info to the team, thanks

[twin wadi]

Thanks!

[little rapids]

[left moon]

Are "Skill shards" only suppose to work with ascending already obtained skills? You can't use them to unlock new skills anymore??

[devout stratus]

Yes

[left moon]

Welp, ok. Thanks for fast reply.

[devout stratus]

Hello can you provide more info like your device model and game version?

[left moon]

Are they going to increase the chances of getting legendary shards from summons to compensate for this then? Cause this is about as dumb and greedy as it gets. If I pay 60 dollar for a pack i'm not even guaranteed a new skill anymore? I just have put money in until the wheel of rng favours me?

[devout stratus]

I have no idea.👀

[left moon]

Can you confirm this with them somehow? I am like 99% sure this gonna cost them money rather than get them more money, greedy move. There is MORE than enough Legendary skills to ascend, so there is absolutely no reason to do this.

[devout stratus]

Hello there can you provide your game version?

[odd moat]

Don’t be surprised, even I send them video prove that someone is buying bot resources, their reply is they banned the bots, so the ones which buy bot resources will not have any consequences

[modern sparrow]

Hello
Why can't I use the epic skill shard to release the epic skill food ?

[opaque pasture]

Hello, of course.
1.4.47

[dim ice]

I'm having a problem with the skills display. The text explaining the skill contains words in the wrong place. The sentences are incomprehensible

[devout stratus]

Can you kindly share a screenshot?

[dim ice]

@devout stratus my games is in French btw

[devout stratus]

But I can see the wrong place

Typography problem right？

[devout stratus]

😮

[devout stratus]

Hello my friend, have you tried to restart the game?

[dim ice]

Yes many times mate

Yeah typography exactly, The words are out of order

[devout stratus]

Hello this is a known bug and will be fixed.

[ocean solstice]

@here facing issue in collecting exploration rewards. It shows tap on chest to collect rewards but the chest is hidden behind our beloved lady and it's preventing from collecting rewards. I am not able to go back either so I'll have to close game everytime

[graceful pine]

do you guys receive notifications from the game? coz im not receiving any

[devout stratus]

Nope and the teams are trying to locate the bug.

[devout stratus]

Hello there, can you try to restart the game?

[ocean solstice]

Did it. No luck

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

kindly fill the form for us cheers

[alpine delta]

Allo sir, just wanna report something
Me and also couple of my friend that from indonesian, have the same issue
Our music ingame sound, already gone since Last update
Only when open the Hero's Page the music appear
when we close it, the music gone too

[ocean solstice]

Nvm, issue got resolved. I tapped back to back fast and the chest opened. Thanks for the concern guys cheers 🥂

[alpine delta]

IGG ID: 1646740444
Character ID: 11016111
Bug issue: No music ( Just appear on Hero's Page )
Device model: rmx2103 realme 7i
Server: #110
Game version: 1.4.45
Screenshot: do you need it?

[jovial escarp]

can you please add option to use the extra shard !! i have 113 laird & 72 verdandi i cant even replace it to add stars to other heroes!! can you please add this option <@&1057130496926167080>

[placid prawn]

Why are troops dying on field, when they aren't attacking a city, and hospitals have loads of place for them????

[inland dawn]

Stop to buy packages until IGG bans these players.

This guy donates almost 4B to anothers NCY members. It's ridiculous and it's so far to be fairplay game.

I intend to uninstall this game because I don't believe more in this game and IGG support even having invested good money.
It's always the same message and nothing is done.

Yes, and IGG limit your loot. It's a joke game!

[alpine delta]

IGG ID: 1646740444
Character ID: 11016111
Bug issue: No music ( Just appear on Hero's Page ) , the normal music only work in other server ( early's game)
Device model: rmx2103 realme 7i
Server: #110
Game version: 1.4.47

[reef minnow]

We're loosing players cause this, they say it's frustrating seeing the IGG response about these issues. Developers say "oh, yes! We banned bots accounts", but they have not done anything against the cheaters who got benefits from those bot accounts

[inland dawn]

I will also stop to playing this game because this.
IGG can ban and stop it if they want.

They may have technology to identify quickly and block it before this account distributed this resource.
But not. The message is we are analyzing and we can't say anything about this.

I don't agree with impunity and it's better I stop to play it before i get mad anymore.

[graceful saddle]

I'm not sure if this belongs in Bug Discussion, but I tried to make a suggestion in discord and I don't think the permissions are correct for users to be able to use Carl Bot

#📝submit-suggestions message

[near lotus]

anyone know how to contact a developer, there is big in server 82 none of got artur shards from viking reign event

[graceful saddle]

Are the servers down? All of my tribe is talking about how we can't log in on Discord

[devout stratus]

Hello can you provide more info?

[devout stratus]

Hello have you tried to reinstall the game?

[devout stratus]

Pls don't ping the team nor you will get ban.

[alpine delta]

I'm trying playing in emulator using nox, just the same. Music still bugged

[little rapids]

Greetings, Chief!

We've spotted multiple players asking about what they can do with the excess hero shards they have and we'd like to take this opportunity to answer this question!

Q: What can I do with excess hero shards?
We have events planned in the future where these extra shards can come in handy so please stay tuned for that!

[devout stratus]

Ah

Leme report to the bug.

[near lotus]

6 stages to play but 5days time. as u can see from ss kill event is not available and no one in server got overall rewards. artur shards.

please help

Name: Dyno69
ID: 8326667

Kingdom 82

[devout stratus]

Are you sure it's not because you didn't attend the sixth stage?

[near lotus]

the whole server 82 is facing the issue

[devout stratus]

[near lotus]

6 stages 5 days

even if i didnt attempt 6th stage there will still be overall ranking there is not

see the box of overall ranking with -

[devout stratus]

got it

leme check with the team

[thin topaz]

Boa noite

[hot beacon]

@devout stratus does the dev already know about Viking Reign bug?

[devout stratus]

yes

[hot beacon]

Haha just did read the discussion above

So we can expect no 6th day

@devout stratus Look like K86 is facing the same issue, we are currently in 3rd day it'll end in 2day and 19hours instead of 3 days and 19hours

Since you were talking about K82

[coarse night]

Kd86 is facing the Bug Issue of Viking Reign Event. It is a 6 day event but instead the calendar shows it will end in 5 days. As K82 faced the similar issue, we do not want us and future kingdoms to be deprived of the overall ranking rewards that we worked so hard far. We strongly recommend the developers to fix the issue ASAP for KD86.

[devout stratus]

Hello the event should be available now, can you have a try?

[little rapids]

can you ss your issue?

[hot beacon]

We are on the same server @little rapids

KD86

[little rapids]

known bug will be fixed asap

thanks

[modern sparrow]

good i lost all ranking

[little rapids]

can you ss here

[devout stratus]

Hello my friend, can you try to participate in the activity? Then tell us will your points be added to the total score?

[devout stratus]

↑

[modern sparrow]

ok one sec

[modern sparrow]

no .. points no go overall

[little rapids]

noted the dev will take a look thanks for your quick feedback

[mighty notch]

Saludos

[devout stratus]

#☕general-chat

[hollow radish]

Hi, i am not getting notification when my troops are returning to the city.
#1128223123456663683

[devout stratus]

Just reply u

[hollow radish]

Thanks for your response

[devout stratus]

🫰

[cloud elbow]

I resart game and re-install but the problem won't solve

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[cloud elbow]

IGG ID : 1603962030
Character ID : 7163940
Bug issue : rendering problem
Device model : redmi 9 M2006C3MII
Server : 36
Game version : 1.4.47

[little rapids]

Noted with thanks the dev will take a look at this issue cheeeeers mate

[little rapids]

we have already send out the compensation due to this bug and issue sorry for any inconvenience caused

[modern sparrow]

yes ive seen it, i told my tribe to stop hunting the kill points since its useless atm

[little rapids]

thanks for your quick feedback

[fading nymph]

Para subir el salon del jefe a nivel 18 pide construir un cuartel que ya está a nivel 17.

[gaunt umbra]

Yeah itz not working
My niflungs are all Beetles

[devout stratus]

hahaha

Good one

Just get it........

[cloud elbow]

When are you going to fix the issue I can't play like this.

[fervent fable]

I have a seasoned worker +2 (2 stars) that I bought as a seasoned researcher. However, after the latest "auto appoint" she was placed in the builder's hut, while a skilled worker is now the researcher. I assume this is a bug?

The skilled worker is by far a less efficient researcher

[coarse night]

Did you get the overall final reward?

[modern sparrow]

nope ....KE Today its just useless

[fervent fable]

<@&1057130496926167080>

[plucky wigeon]

Hi, since the latest update, I have few issues. Am I the only one ? Because it’s very annoying ! When I zoom, the floor becomes black (patches) and some of the writing make no sense. Here are some photos

[stoic fern]

😊😊

[modern sparrow]

You on?

[full ember]

I'm not receiving notifications when my heroes are back to town for some reason and notifications are on

[glossy silo]

51 сервер игрок покупает у продавца ресурсы, который дюпает в свою очередь эти ресурсы !

[lyric lagoon]

Need a help

[lyric lagoon]

LOL

K51

[lyric lagoon]

look at the game now..! ( K51 )

[gaunt umbra]

Mate
I was joking with my mod okayin the message you tagged
And I can't deal with bots instantly
You know they have been dealing with bots
How do you expect instant results?
It takes a while to track and delete them.....

Any issues regarding bots
Take it to Customer Service

Report there

[lyric lagoon]

I don't want you to deal with it instantly, here is the ID of the player who bought Resources from Bots, you just have to deal with it.!!

[lyric lagoon]

Really.?

[gaunt umbra]

We can't do anything from discord
Customer service is the only one that can help you
I've explained that multiple times over

[gaunt umbra]

YES

[lyric lagoon]

So you don't mind if I slide in here?

[gaunt umbra]

I absolutely mind you tagging me everytime you have to report illegal rss selling
I elevated the issue to the dev team for which action are being taken
If you have bugs with the gameplay go ahead and put them here
But if its player reports we can't do anything
You have to take it to CS

[glossy silo]

Уже час покупает

[cloud elbow]

@plucky wigeon I also have same problem. they didn't say when they are going to fix.

[open chasm]

I'd like to report a 'bug' in the game 🤣🤣

viscous little blighter too

[inland dawn]

IGG knows these fraud accounts and do anything!
IGG needs to ban everyone do this and remove every donate this account do to anothers account!

This game has paid packs. And we deserve trust and respect by IGG.

It's ridiculous.

[near plinth]

player using rack to collect kingdom 101 player name and niktar alliance 101

[normal ridge]

I already reported 😎

[devout stratus]

Hello can you provide your device model?

[devout stratus]

Hello there can you provide your device model?

[devout stratus]

In next patch

[little rapids]

yes

[little rapids]

Noted with thanks

we will report to the team

[hot beacon]

Do you guys have any news regarding the Viking Reign bug?

[graceful saddle]

Bump~

[little rapids]

the last phase 06？

[little rapids]

let me confirm with VR thanks

[little rapids]

bump bump

[little rapids]

hello there, try to .suggest command.... our old bot is back online

[graceful saddle]

Ah okay 🙂 I was just trying to follow the pinned message

Per Game News we're supposed to report bots by submitting tickets, but there's no real appropriate field for "Reporting bot" in the ticket submission categories. I know it's not a bug technically, but what's the most appropriate category for these reports?

Nevermind I found it, just wasn't obvious 🙂

[devout stratus]

Hello there if you don't mind you can dm me the screenshot and I gonna report to the team.

[boreal wing]

Cracked texture on iPhone 6s IOS 15.7.5

[hot beacon]

yes because we are in day 4 atm

do you know if we will have phase 6?

[devout stratus]

Thx for your info.

[little rapids]

which kingdom you are in?

[hot beacon]

K86

[devout stratus]

Hello there, this is a known bug and will be fixed in next patch.

[hot beacon]

Ok so what will happen then?

Will we still get rewards, compensation?

[devout stratus]

It's kind of like the display bug, the time is right but shows wrong.

Should be fixed in next patch. No worries.

[cloud elbow]

@devout stratus IGG ID : 1603962030
Character ID : 7163940
Bug issue : rendering problem
Device model : redmi 9 M2006C3MII
Server : 36
Game version : 1.4.47

How many days you need for next patch

[devout stratus]

Got it. This is a known bug and will be fix in next patch.

[devout stratus]

Should be close.

[cloud elbow]

Nice and thank you

[devout stratus]

Wait a minute. My mistake, your problem is quite different than this one.

Did you try to reintsall the game?

[foggy karma]

Hi, i need help with problems from my account, I have noticed 3 problems so far.

1. I can't use hero exp items
2. There is an error in the "wheel of fortune" event
3. The might power that i see from tribe members are wrong

[devout stratus]

Hello there, have you try to restart the game?

And reinstall the game?

Install the latest version

👀

[gaunt umbra]

Floki?
We've never had a floki wth 🤷🏻‍♂️

Thatz a major glitch
Everything is so weird almost looks photoshopped 👀

[devout stratus]

Yeah

[icy hedge]

56 kingdome anyone

[foggy karma]

Okay, i will try reinstall the game, thanks

[devout stratus]

Ping me if you still facing that prob.

[foggy karma]

My problem is already fixed, thanks

[devout stratus]

good

[viral dome]

wtf is this?? isn't it illegal? spotted in kingdom 47

[cloud elbow]

@devout stratus yes I reinstalled but it's still same

[devout stratus]

Leme check with the team.

[devout stratus]

Just reported to the team.

[little rapids]

dont worry the team will take care of it

[jovial escarp]

<@&1057130496926167080>

can you please allow us to replace the extra shard …. for all heroes that we already maxed

[twin smelt]

@jovial escarp I agree

[inland dawn]

Yes but IGG can’t stop them
I stopped to play this game because it isn’t fair with us.
They receive billions of rss awhile you have daily limit for loot.

[inland dawn]

Can you report us when IGG will do about this?
I stopped playing this game 3 days ago after I see and report IGG support and dont receive any real answer about this

[tropic hull]

Is anyone else losing tribe credit?

[graceful saddle]

I just submitted an in-game ticket. This is the best way to report bots

[plush jasper]

<@&1057130496926167080> buying resource from bot its illegal right?

[lusty coyote]

The black spots in my game since the update. I have uninstalled and reinstalled app, updated IOS, no change. Only at this zoom level and only outside.

[versed loom]

Ever since the most recent update I am not getting notifications when my troops return home (yes I have checked the notification settings)

[odd moat]

They will just ban the bots , they buyer won’t get any consequences

[open chasm]

IGG ID: 1501116248
Character ID: 344875 and 2924601

2nd IGG ID: 1546338066
Character ID: 3376599

Bug issue: In Kingdom Mayhem Training event I don't receive rewards for summoning in the hall of valour. I have performed around 30 summons on each of my 3 characters but still received nothing in rewards.
Device model: Lenovo P12 Pro
Server: Kingdom 5
Game version: 1.4.48
Screenshot: n/a

[versed elk]

Any devs here??

[high ingot]

take a SS of your battle hall daily rss

[graceful saddle]

Please submit an In game ticket. To do this:
Avatar > Settings > Help > Submit Issues > Submit Ticket
Category: Reports and Requests > Report Rulebreakers
Provide the Chief ID of the rulebreaker along with the time and screenshot and the team will take action

[graceful saddle]

I believe this is a known bug that will be fixed in the next patch

[plush jasper]

Okey thank you will report it.

[devout stratus]

Hello this is a known bug and will be fixed in recent.

[devout stratus]

Hello can you try to send a ticket to the customer service?

[lusty coyote]

Thank You. I have already submitted tickets.

[steel steppe]

Why is this soo buggy when we open Arena ?

[devout stratus]

Hello can you provide more info?

[devout stratus]

Actually they are banning those accounts, you can see their effort here #📰game-news

Just keep reporting in game of just post screenshot here.

[steel steppe]

@devout stratus sure everytime I open up the arena windows its load like this for long period, also without any detail into some of the tab I open

also any reason why S2 have now by pass us in term of Wheel of fortune ?

they also have feature in the shop that we never had

[devout stratus]

Hello this will be fixed in next patch.

[tidal bolt]

hi ppl can someone told me whats this ?

[steel steppe]

@tidal bolt a dream

@devout stratus thanks

[little rapids]

This feature is still in the development stage. Once it is ready, we will update everyone as soon as possible.

[plush jasper]

here another one server 48 might 64M already. many pple will stop playing if this keep happening.

[devout stratus]

Thx for your info, and teams are using yours info to take measures to ban those account.

[devout stratus]

↑

[cobalt locust]

This happened in our server as well but it stopped after hours

Idk what is this

[plush jasper]

thanks

[plush jasper]

its for unlimited resource

[cobalt locust]

Bruhh

[left tangle]

Clearly a hack job

Server #48

[little rapids]

Noted with thanks will send out to the team

[devout stratus]

Should be fixed now.

[alpine delta]

IGG ID: 1646740444
Character ID: 11016111
Bug issue: No music ( only work when open the hero's page) ,
Device model: rmx2103 realme 7i
Server: #110
Game version: 1.4.48

Still no Info? Already 2 weeks+

Already reinstall, clear chache, send ticket to the CS, please 🙏 still nothing happened

[devout stratus]

leme check with the team

[alpine delta]

🥲

[devout stratus]

🥺

[modern sparrow]

anyine? i need some help

please

[devout stratus]

yes？

[modern sparrow]

if someone took a catapult ..is any chance to release it and leave it empty again? in settings somehow?

[little rapids]

#☕general-chat

move to here thanks

[junior notch]

I can't log in the game been playing for a bit now but game won't load now. 😭

[devout stratus]

Have you try to reinstall the game?

[glossy silo]

Когда это прекратится и когда начнут банить игроков которые через баг закупает ресурсы и становится сильней ?

Почему мы должны страдать за вашего бездействие мы уже целым сервером отправили жалобу где действия ?

Почему игрок с помощью этого нарастил мощь и теперь кошмарит сервер

Просто 4 часа ему ресурсы передавали

Или это легально ? И я могу тоже закупить и мне ничего не будет ?!

[modern sparrow]

In the german Version a bug in the 'Chroniken' tab. All in chinese language.

[devout stratus]

Hello can try to restart the game or reinstall the game?

[junior notch]

Finally logged in after 30 minutes almost lost my account to. 😑

[devout stratus]

It seems like crash

[junior notch]

They haven't had a update in a while they should look into it speaking especially for the spenders.

[modern sparrow]

I did restart. Will try to reinstall now.

[devout stratus]

Ping me if the crash still happen after reinstall

[little rapids]

Noted with thanks we will report to the team

[modern sparrow]

Everything back to normal after reinstalation.

[little rapids]

noted with thanks we will report to the team

[devout stratus]

nice

[jagged marten]

IGG ID: 1587094725
Character ID: 4864280
Bug issue: cant choose "might requirement" line upon clicking on it. my friend who owns a tribe on same server cant too
Device model: pc
Server: 49
Game version: 1.14.45
Screenshot:

[little rapids]

hello there can you record a short video?

i have already checked with the team its a known bug will be fixed it asap thanks @jagged marten

[limber adder]

hey anyone else having this issue with the arena?

[void elm]

Same issue for me too in Server#130 in English Language

[little rapids]

can you relog into the game now?

[limber adder]

still same issue

[little rapids]

noted let me check with the team

[drifting coral]

This morning I have rich sliver v. when I enter to set up a new line defense it says that I should pass silver v

[limber adder]

now it works.... (sorry was my internet)

[little rapids]

noted with thanks:)

[drifting coral]

I have earn reward of silver v

[limber adder]

yes happened to me to... i just had to win another battle and i could do it

alldoe everytime i click on the arena it kicks me out like 5 times before i reach the challange page... i get the reload symbol and then it just kicks me out to the citty view

[drifting coral]

Same at me 🙄 many times

[little rapids]

hello can you elaborate your issue? some pics or videos are preferred

[limber adder]

yes acc to a tribe member it's a bug that the dev team hasn't fixed...

[limber adder]

we are talking abut when you click the arena icon you get to the first page se image then when you click on callange you get the loading icon then it kicks you out

and for me when i did it now i came back here

so i have to click like 5 times before i get to the callange page

[little rapids]

sorry about any inconvenience caused , have you ever tried to reinstall our game?

[gaunt umbra]

Wait...
Arena closed lmao?

[limber adder]

no.. that i havn't done...

[little rapids]

wait what?

looool

[gaunt umbra]

We have 49 more days lol

[limber adder]

rn my mom is calling from china so will try to reinstall after

[little rapids]

mmmkay stay in touch

[gaunt umbra]

IGG ID: 1490318348
Character ID: 665330
Bug issue: Arena Glitch? Im locked out
Device model: Samsung A13
Server: Kingdom 9
Game version: Latest~
Screenshot:

[little rapids]

you need to re-log , try it out

lol

please

[little rapids]

this text means that its to re-start the game tho:)

https://tenor.com/view/oops-gif-23382655

[gaunt umbra]

Still bugged xD
Won't even react now

No text

[little rapids]

kindly share a video?

[gaunt umbra]

Lemme do re-install and see

[little rapids]

yes

[steel steppe]

I have a bug that the recycling tab doesn't work anymore on first pick empty and second picture I clearly have something that could be recycle.

[drifting coral]

When I click on challenge it appears on screen that is loading for few seconds and then it kick me out of arena . And today I have passed on silver v and when I entered again later after I earned the reward I was on bronze I again

And The line up it is locked again

[little rapids]

can you check your record your data will be there

you may lost your stars when you got attacked by others

[drifting coral]

Well that I didn't know 🤣

On record what appears ? When I challenged or when I was attacked ?

[gaunt umbra]

both

[gaunt umbra]

and it fixed itself
but a reinstall seems unreasonable for it lock me out of arena lmao

[drifting coral]

Well if it is both it not record well I not was online at those hours

[gaunt umbra]

It doesn't matter if you are online or not lol
Your defensive lineup gets attacked
Just like when u attack another player in the arena

[drifting coral]

I understand that but isn t recorded what I challenged today

Or I don't know but the hours is not right

I was online at 7 and hear it is 5

[gaunt umbra]

Your local timing or UTC timing ?
Coz the game recorded it at UTC~

[fossil socket]

My archers evolve into snipers, attacking that stone giant from far away. 😂

[late pond]

I got bug whit my worker? I had like 50 im down to 2? Weird

[modern sparrow]

Bug?

[glossy silo]

And for a long time they are generally considering those service about the ban of a player who is purchased by illegal resources, we already have the second one on server 51 appeared from the same clan

So far, inaction is only observed from those support

Both from the same clan 51TM we want a fair game ban or account reset how much you can tolerate for your inaction such as they kill the server

Already 3 from their clan have increased their power in this way

[tender pond]

Id: 8712551
Facing the issue for this chronicles in some other language cant read and understand also cant be able to redeem the gifts fix this please

[serene raptor]

I'm not using Chinese language to the game🤨

[serene raptor]

Just same as me
Lol

[charred perch]

how many complains can we reach before this cheating issue stops?

[noble lava]

Ikr

[grim silo]

S65 on the fire

[high ingot]

How many time do we have to tell that people need to report this to the in game support and not here? 🤷‍♂️

[charred perch]

Well, in-game support is unable to adress this issues and they close the tickets with no feedback whatsoever so where else should i report that ToS are being broken

[high ingot]

what was their answer? ... show us an SS of it 🙂

[charred perch]

A very vague one. They basically said "we will check on it" after one month and several video proof

The only action they said and confirmed me throughout the ticket was that they did ban the bot accounts...not the player. That what triggers me the most, that should be an insta ban for the player caught red handed not for the easily replacable bot accounts

Of course that also implies they reviewed the video and decided not to punish the player :D. Are we not equal before ToS? Why protecting cheaters

[inland dawn]

Everyone receive the same support answer

[charred perch]

Many questions and no official methods available to fill all the complains. Only inaction and vague macroed answers

[charred perch]

That's a very clear sign of no real internal procedure from the support team to deal with this subject. At best they only contemplate banning bot accounts but they have noone procedures available for the cheater itself

[inland dawn]

It’s not complex to do it.

If an account receive 2 donates and few seconds, the system can send an alarm to antifraud and lock this account to investigate.

If this account donate to another account, debit this resource and let’s negative!
This receptor needs to farm to continue to play his account.

IGG needs to punish immediately or the good player will stop to play it.
I stopped to purchase any package in-app

IGG limits the good player with this very low daily limit loot
I hope IGG improve this limit because it’s very low.

[tall wharf]

It's frozen & I speak English lol a few players in my tribe are the same

[charred perch]

Yeah, i'm forced to loot daily now 😄

i can't have a looting day because of that limit, they should the amount of rss you can get by trading instead

[graceful saddle]

This would be great to post in https://discord.com/channels/989102955569483796/1010197405314068540

[open chasm]

Hi,
Is there any update on when we will be able to exchange surplus hero shards for something more useful (like other hero shards, like we can with skill shards)?

[odd depot]

Greetings.
Can I ask a question? Has anyone tried to exchange an epic universal skill shards recently? For some reasons I can't use mine, like there's no option for me to exchange. The source will show hall of valor.

[graceful saddle]

Please see this thread to vote for the suggestion #🎏suggestions message

[graceful saddle]

If you go to the page where you need to ascend an epic skill, you should be able to exchange them there. Do you have a specific skill you're trying to exchange for?

[little rapids]

well received will report to the team

[little rapids]

noted with thanks will send the cheat bots to the team

[little rapids]

can you give us your screenshot or video?

[little rapids]

noted with thanks will report to the team

[little rapids]

noted with thanks let me check with the team

[little rapids]

hello kindly check up the detailed info here :[Fixes]
Fixed the issue allowing general Skill Shards to be exchanged for Skill Shards that are not yet obtained

[modern sparrow]

Same but mine's in Spanish

[little rapids]

known bug will be fixed soon

@charred perch hit @devout stratus or me up if you need extra support

[little rapids]

hello check here #❓valhalla-faq

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

hello there can you please give us

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

@modern sparrow hello you there

trying to confirm with the issue

[boreal wing]

Solved with new update, thx

[little rapids]

can you reinstall your game ?

@serene raptor @tender pond @modern sparrow hello there can you updated your game through the store or reinstall may solve this issue thanks

[little rapids]

thanks for your quick feedback cheers

[little rapids]

can you updated your game through the store or reinstall the game

[modern sparrow]

Ok

[tall wharf]

Thx update solved my problem didnt know there was an update

[little rapids]

no problem

[modern sparrow]

It's fixed 😁😊

[modern sparrow]

Mine is set to auto update but it didn't

[tall wharf]

Maybe I should do the same 😂😂

[little rapids]

[modern sparrow]

[modern sparrow]

Thank you!

[little rapids]

anytime:)

[devout stratus]

[eager oracle]

submitted this for the poster and it didm't go in?

it's 500x800 and not plagirised so it should fit requirements?

[devout stratus]

[floral notch]

Somebody send me to vote for flags

[slow summit]

How can i shift to another tribe ?

[little rapids]

can you file a ticket

not here

[eager oracle]

sure I'll try

[little rapids]

#🤼tribe-day

[little rapids]

#☕general-chat

[floral notch]

Thanks bud you’re the best

[cloud elbow]

Hi
My in game action is delayed after update

[little rapids]

hello there can you record a short video or kindly reinstall the game?

[lament goblet]

Ho

[stuck star]

My Chronicle is coming like this in Chinese and not allowing me claim anything.Please help..

Which ever level I go it showing like this and not allowing me to claim anything.Please fix this Viking Rise team.
Also tried restarting didn't work.
Chief ID - 12657223.

@little rapids help

[devout stratus]

Hello there pls try reinstall the game.

Should help you with that prob.

[stuck star]

Ok thanks

[slow summit]

What is the simple way to join new tribe and left the tribe you are currently?
Please help!!!

[little rapids]

go to tribe and settings

[slow summit]

Thanks @little rapids

[little rapids]

[stuck star]

Thanks it worked
@little rapids
@devout stratus

[unreal ibex]

Does it work?

[stuck star]

Yep

[unreal ibex]

Okay bro I'll reinstall mine too. I have the same problem

[terse vapor]

Anyone been having issues with no sound in game?

[hot ravine]

I just would like to know if that is right to do?

[serene raptor]

Hello
Reinstalled the game
And it's still like what it was

[lyric lagoon]

WIFI ..?

[surreal cedar]

i cant change the might requirements. it makes the click noise when i click on it, but their is no popup. tried on phone and PC neither worked

[graceful saddle]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[errant linden]

I have same issue

[graceful saddle]

IGGID: 1596198871
Chief ID: 9940330
Bug Issue: Cannot Change Might Requirement
Device Model: Samsung Galaxy Z Flip 3
Server: 62
Game Version: 1.4.48

[errant linden]

Yes a lot have same thing going on

[pallid birch]

How are you arranging your marches in Arena?
@warm rover

Your skill combination are not that good too
Just having better equipment doesn't amount to having better chance of victory
Also those skills require certain number of rounds of battle to activate
And most don't have a 100% activation probability
Your opponent is just lucky with the RNG that enables his skills to activate
Hero levels don't matter
All of us get 150k T5 troops

And looking at your march setup
You have your attack marchers right in the front
Basically no stats in defense and only pure attack
No wonder you get shredded
You have no attacking marches by the end of the round

Read above ☝️

Itz not a bug
Itz just you pick skills that are weirdly matched
You can have a lv.10 skill
Using it on a wrong hero will give 0 effect from it
Equipment buff is not that great...
And you are not using any strategy or brain either

All your equipment is meant for attack
There is no skill that increases health or defence in your marches
So you're not that smart either

[foggy stream]

IGGID: 1539233519
Chief ID: 671327
Bug Issue: performance mode doesn't save correctly
Device Model: Xiaomi redmi note 10
Server: 9
Game Version: 1.4.48

[turbid zealot]

Help

Players are getting kicked for some reason

Demoted all r4 and even the leader change

[foggy stream]

Not a bug

[normal ridge]

Oh I am having PTSD🤣🤣🤣

[odd moat]

The game mod will just tell you to shut up, the buyer will never get any punishment

[hot ravine]

Mind your business, and btw, they don't buy from the developers anyway. And guys, stop being rude, and you are all behind screens

[gaunt umbra]

Umm..when did we do that?

I am sure we did nothing of that sort...

[odd moat]

I reported with video , they just tell me the bots are deleted, so when I ask them if the guys in centre buying resources from bots will have any result , they simply delete my report ticket

[gaunt umbra]

You ticket has not been "deleted"

[odd moat]

I am just telling a truth

[gaunt umbra]

We have it tagged in the 'bot-report" section

We have already forwarded it

Nothing else we can do from here on discord

[odd moat]

So please share with everyone

What will be the guys in centre result in

Nothing

[hot ravine]

Nothing changed till now. For the last 2 days, we provided many screenshots and evidence, and they are actually so proud of it, and they said they don’t buy it directly from the game developers.

[odd moat]

They still buying from bots , still get strong, still come to wipe you , no consequences

[gaunt umbra]

#📰game-news message

Mods are discord mods

Not game GM's

We try and help

[odd moat]

So, yeah, and in such I am just sharing truth with everyone

[modern sparrow]

Just quit dumass....
noob

[odd moat]

In discord

[odd moat]

Why you barking ?

One of those buying resources?

Or you selling

[modern sparrow]

All you do is bark
Jst fk off already

[odd moat]

Oh , so as you do

You just barking here

Nothing special

[gaunt umbra]

Please be respectful

[gaunt umbra]

You too please

[odd moat]

Looks like I catch another resources buyer or seller , the one’s interest being intimidated

Getting scared of things ring disclose

And yelling

Being *

[gaunt umbra]

@odd moat If you have to rant please do it with Customer Support
This is the bugs channel

[odd moat]

What customer support do it just the same , keep silent , delay responding, no responding

Maybe it’s the tech team of Viking selling resources for additional income ?

I don’t know

I am just guessing

[hot ravine]

Actually Void. We have more things like that and more from the sellers in our kingdom, and no one cares, as it shows. They even offered us to teach us how we can create & delete bots .. all of that with evidences

[gaunt umbra]

People

We are DISCORD MODS
Not GM's

We have done everything that we can to get the devs to notice the issue

If you have to file any reports please do it with Customer Service

[odd moat]

So we ain’t telling you to take this ownerships: we are simply sharing our game experience in discord

I am it’s too much responsibility for you

Know ^

[gaunt umbra]

Sure whatever floats your boat~

[turbid zealot]

Ah so they were bots?

And i was thinking someone has hacked our alliance.

[uncut marten]

Anyone having trouble with inviting people to the tribe?

I get a 'function not available yet, stay tuned' message when I want to send a mail from the viking's profile page.

[gaunt umbra]

The way to invite players is
Opening their profile and clicking on the "Mail" icon

[uncut marten]

Yeah, that's what I did.

Mystery is solved though. The guy was on another server 😂.
Looks like there are plans to let us invite people from other servers one day. But really. A good error message would have been nice.

[potent ridge]

Hi here we only speak English

[sullen thorn]

Emergency maintenance is happening now

[lusty apex]

It isn't well explained that i have to wait for someone to be in my tribe 3 days before i can give them r5.

[lyric lagoon]

I hope it is related to illegal sourcing lol

[lethal bluff]

Maintenance AGAIN ?!@#

I cant play when I have time because there's always "maintenance jeez

Is the game that buggy and broken??

[lethal bluff]

That would be so cool. Then I can bring over my lvl 23 and play properly because I'm spending alot of money to get back to where I was before changing servers

[hollow cairn]

insufficient resources bug

[cobalt locust]

XD

[cobalt locust]

When this will be fixed ??

[silent cypress]

Hey anyone got this? Tried recruiting T5 archer and got that message.

[dusk gulch]

All have this bag

[silent cypress]

Sad

[cobalt locust]

Bro look up in the chat

[toxic tangle]

Chronicle is still also not working properly and appears in Chinese for me.

[silent cypress]

Yeah the chats didnt load up properly. Just saw them right now.

[dusk gulch]

Update the game where you installed it

This was fixed by the chronicles

[viral trail]

Yeah I'm having the same problem

[cobalt locust]

We play the same game so yes 😂

[viral trail]

😦

[jade swallow]

.....

yeah, same lol

[modern sparrow]

same

was after update

[tall wharf]

Mines the same guess the update needs an update 😂😂😂😂

[dark kayak]

This update is lit, they decided mercenaries are too op

[modern sparrow]

if you get t6 you can't hire t6 ..max in the merchant is t5

pfff

[tight field]

Desde el mantenimiento no puedo contratar mercenarios porque dice que no tengo recursos pero si hay. Le pasa a otros jugadores, estamos en el reino 69.

[upbeat otter]

Hello

[cobalt locust]

[cobalt locust]

They noticed good

[toxic tangle]

I guess no one appreciates this new feature 😂

[cobalt locust]

its not even a feature lol

[steel nexus]

Still unable to hire merchanaries

[cobalt locust]

they are investigating the matter will take some time so chill

[marble meadow]

Yes same here cant hire mercens guild solders

[tall wharf]

Just noticed if you try press on character to star up or upgrade skill you get no text just the character dancing around can do anything has to reset 🤯

[devout stratus]

Pls try reinstall

and the merchanaries will be fixed in next patch

[devout stratus]

hello can you provide more info？

[cobalt locust]

He was talking about discord chat

[rugged grail]

Hi

[cobalt locust]

Where others have already posted with same bug

[rugged grail]

Go

[devout stratus]

ah

[rugged grail]

Nl3boooo

Valhala

[devout stratus]

Ah thx

[rugged grail]

Gulawen We play Valhalla

[upbeat otter]

I wasted rss for porter merch cause I was testing for all type, I want a refund :(…I don’t need porter

[rugged grail]

Let's play

[gaunt umbra]

When u say testing ...that mean those rss were meant to be a throwaway lol
You made that conscious decision xD

[delicate venture]

Kingdom 37 has the Mercenary Guild issue as well.

[compact peak]

@gaunt umbra yo bro got time to DM some?

[devout stratus]

Can DM me now

[compact peak]

Sure

Sorry victor she stole me from you 🤣

[devout stratus]

lol

[gaunt umbra]

Lol

[compact peak]

</3

I mean u can both help me

[tidal whale]

It say no enough rss. Strange

[devout stratus]

known bug will be fixed tmrw

[tidal whale]

Thanks

[obsidian glade]

Anyone else having no ingame music? Music volume set to 100%. It's kinda silence while waiting for the infirmary to heal my troops...

[devout stratus]

known bug will be fized

[cloud elbow]

@devout stratus tomorrow! You want us to loss 1000 higher level troops. Will you compensate with troops?

I have 6 account I'm playing

6000 troops loss

You know how difficult is to get 1000 troops by training them 8 hours for 1000 troops

[devout stratus]

Idk should be fixed in next update

[open chasm]

IGG ID: 1501116248
Character ID: 344875 and 2924601

2nd IGG ID: 1546338066
Character ID: 3376599

Bug issue: I also have the same issue with hiring mercenaries, it only seems to affect hiring Infantry, Archers and Pikemen, Porters were hired fine.
Device model: Lenovo P12 Pro
Server: Kingdom 5
Game version: 1.4.49
Screenshot: n/a

[devout stratus]

known bug

[devout stratus]

There should be composation

[lyric moon]

I kinda can't change my door reqs

[ashen pewter]

I am keep getting this with

What is this can u guys fix it

[cloud elbow]

@devout stratus I hope the composation will be different otherwise viking always give little resources. Should give 5 million xp for heros

[gaunt umbra]

Might as well ask for All T7 unlock
Dream big my friend

[cloud elbow]

@gaunt umbra I don't wanna be greedy my friend 5 million xp is enough 🤗🤗🤗🤗

[gaunt umbra]

Goodluck

[devout stratus]

Did you try to reinstall the game？

[versed fox]

How to kill elephant 🐘

[cloud elbow]

Ask ant

[crisp wagon]

Unable to hire mercenarys

[thick sedge]

Bug 😑

[rose python]

😂😂😂 agreed

[devout stratus]

known bug

[devout stratus]

gonna be fixed in next update

[thick sedge]

Oke thank

[devout stratus]

can you try to reinstall the game?

[lyric moon]

Yep, still can't click it

[ashen pewter]

It worked

[balmy wave]

Nope not working

[bold oak]

Why i can’t buy ?!

[solid canyon]

The Staging Post quests "Scout the Niflungs" are also broken now. Cannot do them

[balmy wave]

Proper knackered it lol

[devout stratus]

Can you try restart the game?

[devout stratus]

Lastest version?

[alpine nest]

Yes , most people in my tribe is facing that problem

[cobalt locust]

Are jara chat aage piche bhi dekha Karo aur game news bhi

[devout stratus]

known bug and will be fixed in next update.

[cobalt locust]

Just tell them to check game news 🙂

[solid canyon]

I did. Didn't help.
UPD. Those two specific quests are stuck no matter what now

[unborn narwhal]

Still unable to hire

[violet knot]

Was only able to hire the one with 80%

[balmy wave]

Yup

[devout stratus]

leme check with the team.

[tawdry parcel]

Hire is not working in my device {account

[devout stratus]

known bug gonna be fixed

Hello guys pls check #📰game-news

It's a known bug and will be fixed.

[lost crater]

hell yeah. we want recruit be fixed 😄

[devout stratus]

[devout stratus]

How about reinstall the game?

Have you tried?

[versed fox]

Helo

[devout stratus]

leme check with the team

[devout stratus]

#☕general-chat

[lyric moon]

I also had someone apply that was only 1.7m, however it is currently KE so I'm putting that down to being attacked since they applied 😂

[versed fox]

I can not kill dire wolf plz tell me how to kill him

[finite lance]

Cant claim troops from guild

[devout stratus]

wdym by cannot kill

[vapid zodiac]

I have the same issue. I was told everything was working fine. I sent them a screen video of not being able to change might requirement and then they were going to look into it. I'm glad I'm not the only one having the issue

[versed fox]

Ok

[devout stratus]

I remember this one as an known bug.

[versed fox]

I will try

[vapid zodiac]

When I talked to support they said everything was working fine.

[devout stratus]

[versed fox]

I am playing pug

[devout stratus]

cause the team told me gonna be fix in next patach

[summer nacelle]

Today is KE can you guys removed VR maintenance shield . 😑

[delicate sky]

Unable to buy Mercenaries at the Camp!

ID, 6960345

[cobalt locust]

It's known issue will be fixed and check game news

[elder willow]

i can not change might req for my tribe

[unkempt junco]

I can't finish a quest, i received an error

Please help

[gaunt umbra]

Are you the King or Queen?

Coz only they can give out

From What Im seeing you have the Lord title...

[solid canyon]

All the purples can give out 3 blue titles and titles with negative buffs. Just didn't notice the King's round change. My bad, lol

[arctic flame]

Can't buy In the mercenary guild

[magic dawn]

Uhmmm

[hollow laurel]

Anyone have the bug where niflungs don’t always give a grim box?

Im attacking niflungs for the leidolf event but i only get a grim box maybe 30% of the time. Is it normal?

[elder willow]

i can not change might req for my tribe

when i click on it not happen anythings!

[balmy wave]

Only haulers working

[dire glade]

Anybody know about this bug?

[umbral bramble]

I have the same issue at the moment

[balmy wave]

Yeah I think everyone does just haulers seem to work

[modern sparrow]

Anyone can help me figure out what's wrong, I can't log in to the game lol, and there's nothing wrong with my Internet connection but it states that.

[limber adder]

happened to me ones and they recommended you reinstall the game

[modern sparrow]

I already did that

[limber adder]

o btw you using mobile internet?

[modern sparrow]

No, wifi

[limber adder]

restart your wifi and see if it's an bug

i would also try to restart your mobile... could be a bug with it. and if that doesnt work i would send a bug report to the viking rise team

you know how to send a bug report?

[fervent fable]

I just started gathering rss from a tile. The remaining time was 3:05 hours. Then I remembered that I didn't have a gathering boost, I used it, and the time went down to 2:30 hours. That's not 50% is it?

[copper verge]

I’m sure the first one to report this bug, but i can’t shop mercenarys 🤓

[modern sparrow]

How I do this

[stray moat]

There is no limit on the strength to enter the tribe, what should I do?

[limber adder]

anyone know when they're finnished fixing the hireing of troops bug

?

[woven hazel]

Anyone know hiw to usw newbie migrator, i can't move form kd 0001 to other kd

[meager basalt]

First the cheaters now i cant buy mercenary is a joke? @rose charm

[next flower]

Unable to hire mercenaries. What the c.r.a.p!!!’

[meager basalt]

I cant believe….

First the issue of cheaters and there are still accounts in the game with an exaggerated level of power now I can not hire mercenaries, what is happening to them? And let's not talk about the fact that most of the missions of the mobilization event of the tribes is practically a "paytowin" where 70% of the missions incite to recharge and spend gems I think that's not right then win the event those who recharge more hahaha it's unfortunate.

Please solve this @rose charm dont be a another pay to win game please. 🖤

[tiny stone]

Can we please do something about these spam accounts?

[copper verge]

What they need is a few trusted players in the game with some mod functions like mute

[tiny stone]

As a player you can block another player, but these are popping up daily as new accounts. So annoying.

[copper verge]

I know, cut 1 head off, 2 new appear

[modern sparrow]

Since the latest games updates, my pixel 6A phone is overheated to the point of burning my hand when I launch and play the game. I'm also experiencing a random crash when I want to zoom out the map. I also have some slowdowns when I switch between the conversation and the game map. For example, when I want to send a ticket, after I've sent it, I have to restart it. If I close the game, my phone cools down completely within 2minutes. Yet, I can launch and play at Epic Age, ( another of your games) without any problem or overheating while launching other apps. What's going on?

[hearty parrot]

Same problem

[zealous portal]

Mencenary have error. Cant claim troops

[white knot]

Thanks for the add

[modern sparrow]

When will mercenary bug resolve?

[copper verge]

When a game mail says it is resolved or you can get merca again

[modern sparrow]

I cant go over chapter 12 bc of it

[left parcel]

Solve this shit!

[errant eagle]

Can't hire mercs please fix

[neon rapids]

Hi anyone knows how to fix this

[wet galleon]

I have same problem

[minor sundial]

Wtf

q mierda esto , está marcada es pa q hps, montón de hps

Despachados es lo q son

[wet galleon]

Reported, they are working on it.

[devout stratus]

Thx for your info

[devout stratus]

Hello known bug #📰game-news

[devout stratus]

Hello known bug ⁠📰game-news

[devout stratus]

Hello known bug ⁠📰game-news

[devout stratus]

Hello known bug ⁠📰game-news

[devout stratus]

Hello known bug ⁠📰game-news

[devout stratus]

Pls try reinstall the game.

[devout stratus]

Known bug and will be fixed in next patch

[devout stratus]

Hello there can you provide more info?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[devout stratus]

How about now?

[neat crane]

UNINSTALLED REINSTALLED DOESN'T WORK

[devout stratus]

Hello #📰game-news

[neat crane]

TRIED 2X NOTHING

[devout stratus]

Pls do check the game news

[neat crane]

COOL so we wait again...nice

😂

[violet knot]

A little bug but i dont think my chat should look like this with the icons

[devout stratus]

Hello there can you kindly try to restart the game?

[elder willow]

my troops are in my member city and he teleported in another region and i can not call back them!!!!!

[devout stratus]

This should never happen because the game has a mandatory recall

And may I ask what teleport did he use, the newbie one?

[elder willow]

alliance teleport

[devout stratus]

But the game should have the mandatory recall function

[elder willow]

now what can i do? i need my troops

[devout stratus]

Can you show more info about the recall page?

[elder willow]

i trying drag them to a empty land and my troops did exit him city

[devout stratus]

Can you just click the recall button?

[elder willow]

after they did exit him city recall be aviliable for me

[hollow hare]

[lusty venture]

When i can hire mercenaries from mercenaries guild its still bug cant hire right?

I cant pass chapter 12

[pulsar escarp]

Still same

[cobalt locust]

VR team has already sent email ingame regarding this issue check it

[lusty venture]

What? I only see email VR team know this problem 14 hours ago but it not fixed yet

[devout stratus]

Yeah it will be fixed in next patch.

[cobalt locust]

Check game news

[lusty venture]

Sorry for asking but when the next patch come i starting to like this game but when i stuck i cant pass chap.12 i already starting about give up and find a new game hahaha cause i think this game dont care about newcomers or newbie🥹🥹

[lusty venture]

Thanks bro game sent me an email about bug fixing patch few minutes ago

[cobalt locust]

5:30 to 6:00 UTC next update they will be fixing it

[mossy imp]

[livid inlet]

@rose charm what is this?

[cobalt locust]

Patch is in 15 min this will be fixed

Check game email from VR team as well

[bold urchin]

Wth is going on in the game..

[hallow perch]

Yh don’t understand

[bold urchin]

The game is broken.. what are the devs doin.

[hallow perch]

I think there is an issue and they are working on that

[slow summit]

Don't worry juc after maintainance the game will be back with new updates and you will receive gifts from your email

[untold onyx]

Ok

[devout stratus]

Pls don't ping VR

[modern sparrow]

🤣

[devout stratus]

For now you can

[cobalt locust]

[indigo frigate]

Love the fix

[uncut marten]

Could someone update the guidelines for this category. I think submitting suggestions changed since the new bot.
Can't remember how to submit them with the new bot.

[lyric lagoon]

uleeeeee eeeuuuuuuuuuu

Morningg guyss

[ivory fox]

Hi, I have a litle question, when I try to challenge somebody in the arena, I can't see what troops are deployed, just the heroes and and banner holder. Is it normal ?

[devout stratus]

Can you provide more detail?

[ivory fox]

What details do you need ? It looks like a display bug, sometimes I can see the whole army, sometimes just the heroes

[fiery tundra]

Cannot login 17.07.2023

Three hours ago I did login successfully on my iPad at home.

Now when trying to login via android OnePlus game crashes after this window, see screenshot.

Im using IGG account to store game and I have reinstalled app.

Update. I am using the game from two different devices.

[gaunt umbra]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

These Basically

[urban pagoda]

Hi

[modern sparrow]

O ADM tá aqui? Meu app travou e tive que desinstalar e instalar novamente e perdi a conta

Conta por dispositivo

[gaunt umbra]

@fiery tundra Post the details here

@fiery tundra You can DM them to @devout stratus / @little rapids
I don't handle bug report with support team 👀

Also those details can't be used to do the "things" u specified in the DM lol...

[bleak sand]

One tap buy no longer working as it used to, Google play faqs say contact developers after exhausting all their quick fixes.

[modern sparrow]

my account is named ErickBarroso and I have a million power, the app was asking for an update and it wasn't able to update and then I uninstalled it and installed it again and it worked, but it reset my account starting from scratch and my account was on the mobile device

Help

You Brasil no inglesh

Dispositivo (motorola motog9)

moto g(9) plus

[faint basin]

Email translator isn’t working. Our chief leader sent email to all but no matter how I click d translator it remains d same no English translation

[tardy leaf]

hello, can you guys look into the title / rune / divination buffs
cause it is not correctly calculating what should be subtracted

for example, the total was 22 days
with the boosts (32.5%) it should have given me about a week off, it did not

( i also had the divination boost on, 3.5% )

also the same with the research ones, i had 56 days of t5 research before the boosts, i started it with the boosts on ( in case it got subtracted after i started ) and it still said 56 days
but
now i check the time on the other t5 and it says 59 days ...
( no screenshot made of the time before i started it )

[wet galleon]

Can not awaken

[tardy leaf]

is he 6 stars ?

[wet galleon]

5

[tardy leaf]

there's your answer :p it needs to be 6

[wet galleon]

Basic talents are max

[tardy leaf]

read the text again mate, it says basic skills, the ones you made 10/10 and the talents need to be full, so 6 stars and full talents 🙂

[wet galleon]

Ok, thanks, not thinking right

[tardy leaf]

🙂 no worries

[high ingot]

Rune and buff dont apply on research\training already in progress

[tardy leaf]

i did not have it started yet 🙂

i took the buffs first, then started it

[rancid dawn]

Don't know if this is a bug or I just don't understand the dynamics.

If your hero squad capacity is let's say 68k and on another hero is 65k. You then send both heroes on a march together the march capacity is lower. Would love to understand how that works.

Thank you

[devout stratus]

👀 A screen recording would be better.

[devout stratus]

Hello there pls click the circle that I draw for you. You gonna see the answer.\

[devout stratus]

leme check

[devout stratus]

Can you do the translation now?

[devout stratus]

I don' t see the dm

[gaunt umbra]

🤷🏻‍♂️

😂😂

[little rapids]

what dms?

i didnt get any tho

[devout stratus]

I'll wait.

[little rapids]

you need to gear up

KVK is wide open today!!!!

[devout stratus]

https://tenor.com/view/you-shall-not-pass-lord-of-the-ring-gif-5234772

Bug shall not pass

[little rapids]

https://tenor.com/view/pikachu-shocked-face-stunned-pokemon-shocked-not-shocked-omg-gif-24112152

[tiny stone]

Hi I am missing around 300k troops.

And they're back.

[devout stratus]

[little rapids]

hello try to re-start the game see if the issue still remains

[inland tusk]

Okey

[little rapids]

hit me up if you still has the same problem

[fervent fable]

In the Svartalfheim preparation Trials, under daily tasks, neither Hall of Valor summons nor speedups used are registered.

[devout stratus]

[gaunt umbra]

Actually itz not a guaranteed count....
There is a chance...

[fervent fable]

Oh I see.

[gaunt umbra]

All the events in the daily task actually

[fervent fable]

Doesn't say very clearly then IMO

[gaunt umbra]

Umm

it does very much lol

[fervent fable]

Well, I thought that meant that if you use 10, you get a chance

Like spend 10 to get a "wheel of fortune" kind of thing

So I still don't think it's clear

[gaunt umbra]

Hmm...maybe write to CS on that~

[devout stratus]

Suggestion maybe?

🤔

[gaunt umbra]

Yeah that too ...

[woven hazel]

Can't use newbie migrator

[modern sparrow]

How do you get kill points, Since I joined my new tribe my kill points have not gone up? I was told to complete my quests which I've done and nothing. I've killed the cluster of troops and nothing so I don't get it🤷‍♀️.

[pine flame]

[tall wharf]

I know it's not a bug but not sure where to ask since the daily pack has changed how can I get shards to finish lyard any suggestions???

[tall wharf]

Nvm someone figured it out you have a choice

[devout stratus]

This is not the bug but the design

[devout stratus]

Hello can you try to send a ticket to the customer service?

[little rapids]

#☕general-chat

#1061904393814949928

[arctic zealot]

Forging equipment on server 9 gives no points for viking rein event. I upgraded the bow of greed from base to green and 0 points were awarded.

[devout stratus]

Can you share more info?

A screenshot would be better

[gaunt umbra]

Like I told you in game 😂
Itz only blue equipment and above that awards points~

[short escarp]

R3 should have more permissions

[little rapids]

#📝submit-suggestions

[fleet owl]

Hi, when I use seach tool to find for expl a lvl4 farm it only shows me lvl3 farm. am I doing somthing wrong? If not can this me fixed?

[devout stratus]

Hello there ,this is the design. Because there are no LV4 farms around you, so the system recommend LV3 farms for you.

[fleet owl]

I will try again, I was sure there where some lvl4 farms but i could be mistaken, thx for the responce

[devout stratus]

see someone typing

👀

[modern sparrow]

Where is my map? 🧐

You finished the chapters

On map

[devout stratus]

right

[fleet owl]

It is programed to search closest to city? I was on a lvl4 and brought me to a lvl3 closer to my city

[modern sparrow]

[modern sparrow]

I used to to find Skill Shop, Merchant etc...

[livid river]

what can i do with ivor shards now that it is already 6 stared??

[fresh plume]

Why cant we not build towers along some edges in kvk

[little rapids]

Greetings, Chief!

We've spotted multiple players asking about what they can do with the excess hero shards they have and we'd like to take this opportunity to answer this question!

Q: What can I do with excess hero shards?
We have events planned in the future where these extra shards can come in handy so please stay tuned for that!

[little rapids]

#🌋kvk-discussion

[livid river]

thank you

[surreal cedar]

found a bug

even though we are connected to the pier. we cannot connect to anyother pier. it does this for a few min then it reverts back

[devout stratus]

Hello can you provide more info about which pier you were using to connect and which pier you want to connect with.

[fervent fable]

The recycling center is lit up every day, but when I click on it, there is nothing there. Updated game to the latest version of course.

[devout stratus]

Can you provde a screenshot?

[fervent fable]

Not now unfortunately as I just clicked on it again. But will do so next time!

[devout stratus]

[glass locust]

Stucked on Checking resource update after the patch. Anyone else having this issue?

[devout stratus]

[devout stratus]

When you reopen the game, that still shows up?

[fervent fable]

Yes, and on two different devices

A few days now

[thick patio]

I can't not enter the game

[devout stratus]

How about now? Can you login now?

[devout stratus]

[fervent fable]

Not every time though, 2-3 times per day

[devout stratus]

Just got the reply from the devs, this is a known bug and will be fixed

[fervent fable]

Cool, thanks

[devout stratus]

👍

[fervent fable]

Love the quick response!

[surreal cedar]

It's complicated lol. We are connected through 2 differnt piers

Found another bug with chronicles

I am well above chief hall 15 and I couldn't claim this reward. And I have the whole map explored and could not claim

[alpine delta]

#Please Help me
IGG ID: 1646740444
Character ID: 11016111
Bug issue: No music ( only work when open the hero's page) ,
Device model: rmx2103 realme 7i
Server: #110
Game version: 1.4.49 ( New version )

[glass locust]

Just got the game patched and now I am stuck on the loading screen

Using both bluestacks and LD emulator same result

[gaunt umbra]

@devout stratus

[devout stratus]

Hello there known bug and will be fixed.

[devout stratus]

How about now?

[devout stratus]

Because you pass the due date.

[surreal cedar]

No I had it well before the due date

Same with fog

[devout stratus]

🤔

Gonna check with team

But can you try send a ticket to the cs in game?

[surreal cedar]

I think I was chief hall 18 or 19 at the time

[devout stratus]

They can handle with game data well.

And I am not able to help you with this prob.

Will let the team know.

[surreal cedar]

The fog has been fully explored for a really long time too

[devout stratus]

Pls try in game customer service.

[gaunt umbra]

Steps to Connect to CS:
Profile ➡️ Settings ➡️ Help ➡️ Live Chat / Submit Issue

[glass locust]

Earlier I was stuck on "Checking resource update" on the loading screen. Then after an hour I tried again, it made me patch the game again, my game version is now 1.4.51 but now I am stuck in "Loading Data Configuration" it has a progress bar and I am always stuck at 50% then fails. It says "Failed to update. Please try again, or close and reopen the app!"

[devout stratus]

[glass locust]

Ps. I am trying it on 3 emulators now, NOX, Bluestacks and LDplayer and they all are saying the same.

[devout stratus]

Have you tried to send a ticket to the customer service?

[glass locust]

I will try and send now. And also I am playing the game on my phone and it works fine. It's just that I want to play it on pc when I'm at home and mobile when on work.

[devout stratus]

Got it

[west gate]

I cant sent mail to my own tribemembers who ar still in 1000 and i in 10001 . It said that they dont exihist

[glass locust]

Update: It's working fine now. Thanks for the assist!

[surreal cedar]

We are getting the flag bug again

Somehow we lose connection randomly after building a flag elsewhere then it comes back