#bugs-and-stuff
1 messages · Page 7 of 1

anatole is away atm so he'll be unavailable until ???
maybe kathy can help meanwhile, not sure
but sub and slots can ofc be corrected
i do agree it shouldn't let you unlink without a backup, idk if that's an oversight or something else
it happens, Im getting sleepy so I might not be here when he gets here
it'll probably be days so 
I just joined the Discord to report the same issue. 
I changed my name on Twitch and now I can't add emotes to the new channel name. It still shows my old account name on the 7tv website.
All good. ❤️
hopefully its fixed before Sat
thats when I come back and
chat will rail me, yes I said rail 

Its gonna be faster to just readd all your emotes
open your set and right click on emotes
listen chat sometimes controls the stream and if they dont have their emotes
they will find me
I wonder why it only shows me 0/300 if I am partner tho 
cause youve not received the verified role on this "new" account/connection
also something anatole would have to do
still says 300

again cause this new account/connection doesnt have the correct role
so yeah we just wait I guess
mods are unable to do anything about it. even if we give you the verified role on the website its cosmetic til anatole does something about it
unfortunately yeah
this definitely needs to be properly looked over though
[user] gimji (gimji)
known bug
it's a tedious workaround but you can rename emote 1, add and rename emote 2, then change emote 1 back
This bug should be like one of the first 3 to get fixed
Not because it's a deal breaker or anything; but just because it's a feature that's literally useless and probably an easy fix, while also generating a disproportionate number of bug reports from users.
There are a couple others that would go in the top 3, but I can't think of them at the moment
harry potter cat!
i agree 100%
aliasing, and then name search priority
is anyone else not able to add single frame emotes? like a png or single frame gif?
also renaming emotes seems to not follow through into chat
Hello there, I was wondering if theres an update to my account not being partner?
@analog saddle renaming is a known bug, waiting for that to be patched
not sure about the emote problem though, whats the file?
@violet island anatole is still busy traveling
is he the only one that can fix it?
yes afaik
im not sure if he'll just reset your old account or if he'll just transfer everything to this connection but it will be fixed somehow
I'm not sure if this constitutes a glitch, but I am having an issue with longer gif emotes, like gigachad repeating in faster chats. If that chat begins to spam the emote, rather than the gif continuing it just repeats the first couple frames.
could you link which emotes? and maybe show what it looks like in chat? with a gif/vid or something
Are you on firefox
yes
Firefox does that for animated emotes
o
ez
damn it
No fix that I know of besides switching to chromium
I guess I'll just use chatterino

the file as in file type? i tried png & 1 frame gif , both didn't go through.
only gifs with more than 1 frame gets uploaded
was thinking show what ur trying to upload
I don't know if this is a bug or just for my own sanity (and I probably made it worse trying to fix it tbh) but when I uploaded first few emotes I added one but then added a new cleaner version. After that I tried to delete the original since no one was using it and it was just a lower quality version but then I basically had a broken emote on my page. This might not be a bug but at the very least when I see it it bugs me a bit so I was wondering if it was normal or not? ex:
deleting the base puts the emote in a kind of limbo. it seems to exist but it doesn't so we can't remove it. it will need to be removed from the db by anatole 😅
sorry for the inconvenience. it won't use up a slot or break anything else at least 🙂
No worries and I do apologize for adding work to anyone.. I probably made stuff more complicated than it needs to be x.x I just thought I'd bring it up because whenever I see that it pains me a bit haha
no worries! it happens a bunch haha, i did it too. i won't lie, fixing these isn't a priority right now, but disallowing it to happen at all should be in the future at least 😬
Yeah, I get that.. honestly I thought that when I'd add a new version it'd shift people to the new version and just keep the other for historical purposes.. then that didn't happen and I blundered stuff overall 😓
Possible bug ?
No more "account creation" dates
Not a feature
Could of swarn there was account creation dates... maybe BTTV had it, but not anymore
I know chatterino has it (if that helps)
yea just on chatterino
this won't be a thing afaik as people should have the option to choose themselves 🙂
I guess that makes sense, I guess to me it depends on the type of change.. might be cool to have a "draft" feature so it can be tested on a stream then modified before going live? unless that is what private can be used for.. I'd have to experiment but also don't want to add emotes that can't be deleted hehe xD the stuff for me is usually like very rough gifs to make and then someone wants an edit and it is after upload or something becomes way more noticeable later on .. but again this could just be me. Thanks for the info though
they can be deleted, you just have to delete version before base 🙂
keeping them separate is probably best if you're unsure you want to keep them. uploads don't take up slots so u can experiment as much as u need
Okay, I'll keep that in mind, thanks!
Can you look into my account, i changed my name and lost my 600 emotes and 9 month sub bade 


paint name creates new line and causes gap for other paints
I changed my name as well. Will wait for the fix patiently. 
not sure if my name is too long but paint loops back to white right at the end :frown:
i think this calls for an @vernal summit AAAAAA
are you on firefox btw
chatterino
oh
yeah chatterino does that
i do know that chatterino renders paints oddly
ohok, first time I see that so it stood out
guess I'll deal with it
unlucky
deal with it
better than the way chatterino renders my name
just my name color with a white line at the bottom
show a screenshot
which paint is this
cum
lula
cum
Should be fixed
(it's not)
its just a chatterino thing its always going to do that
because of the way it renders gradients
ye
I accepted this fact 
It was repeating in the code for some reason tho
I changed it back
Should take some time to update

Hi I hope this is the right place my Streamer is having trouble uploading some emotes to their 7tv right now they're not showing up I did my own testing for them but I'm having the same troubles is 7tv down or having issues at the moment?
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large.
I did resize but its still acting off and the emote is under 7mb and is a still image
Not at the computer atm
But you may try opening the image either with url or in your image editor, copy paste it into a blank canvas in your image editor, save it then use it
managed to get it working I'll check with the streamer later about getting them on their account (currently on mine) but they're working now atleast I think the resize might of worked Thank you for your help 

Hello my pfp (profile picture) on 7tv site is broken, please fix thank you
Anyone else who experiences this problem:
When I disable the 7tv addon on Chrome, its solved
Wait nvm, its not 7tv 
https://i.imgur.com/Oi5O4t8.png when clicking replace emote it doesnt work, if i search for the emote that i have added it shows as https://i.imgur.com/a0NUOud.png but i cant open the emote as it doesnt exist anymore nor delete the emote https://i.imgur.com/B5oZBdx.png 
legit cant add it 
known bug
sorry
any way to remove using special mod powers or will I have to wait for it to be patched 
i got this console error when trying to upload an emote. it resolved itself once i downscaled the emote from 7Mb -> 1Mb
im assuming there just isnt a check for image size before attempting to fetch
there's no file check for now, but the limitation of the uploaded image is documented in #faq :
#faq message
Jooo Biden banned 7TV emotes 
'Asssfhhhtlllmmnfff' - Joe Biden, President of the United States.
Moving words.
🏛️
What was the word ??
mod badge soon
Any way to get rid of this? Maybe I missed a memo and its here to stay for a while...
Tried multiple pictures, relogging and even changing pfp on Twitch.
paying for sub wont work now.
@humble pelican do you know how to fix this for me so I can pay for this months sub again?
i keep setting my badges to off as i dont want them to show but it keeps resetting and showing. I have to do this through the old.7tv website. Please stop this from resetting.
Maybe we should have a complete pending list of bugs/community things from help

so that we can actually keep track of all the stuff at once
surely me and Anson didn't already compile that
should be pinned here though
not sent elsewhere
so that it can be updated whenever new ones appear
well some of it is nitpicks rather than bugs
I'll dm you it if you wanna copy over the important stuff and start an edit-able doc
sure send away
add me 

So, here are a few notable, yet simple bugs to make sure they're on there:
Ability to remove animated pfp
Manually selected non-latest badges (or no badge) resetting to the latest badge sporadically
Emote conflict dialog not actually being able to rename emotes
Ability = bug 
In this case, yes
Probably
And yes, anything that requires a person to stop subscribing to 7TV to "fix" is a bug.
That is not a valid solution. 
Event API does not support versions
if you add an emote that has any versions, the chat will auto-update with the 1st version of the emote. even if you add a new version of the emote, you will see the 1st version of the emote until you refresh. then it'll be the correct version added
he specifically asked for bugs, not for nitpicks/adding functionality
Yeah nitpicks add/change/remove functionality after the site is fully functional
sure it's important but just saying 
It's not just adding functionality. It's something that needs to happen
I included it because it should be a simple fix
simple fix doesn't equal priority though
it's a priority buff though
Things that need to be fixed because they're ruining the functionality of the website go first
everything else has to go after
it's very common issue where some chatters can't see a new 7tv pfp but others can
IMO it kinda does ruin the functionality of the site
Sup
no im saying I put that on the list
oh ok
where the animated pfp either doesn't update or fails to change/be removed etc.,
did you put this
yes
nice
might be a good one - adding an editor does nothing until the streamer adds an emote
like the sign out bug and payment bug are on that list
yeah thats on the list as well
probably want to make that more streamlined or obvious for people
might even be better if we started doing threads here so that we could sectionalize the issues

yep
yeah i posted it earlier
just random but it fixed after i just closed and re-opened
not sure what causes it either
im using the 7tv one too so idk if its because of that ?
not sure, first time I saw it today was on the 7tv one as well, only happened once though
does it do that for quite a lot of people
but nobody else appears like that right
Free Badge Cloning 
just oshhyy and drapsnatt have it
oh yeah idk maybe its a local issue then Ill show it to the chatterino peoples 
@scenic bear are you using the new one in #news
or 7.3.5
🐶 🐶 🐶 🐶 🐶 🐶 🐶 
Does this mean i'm getting the new badge tomorrow ?
It will update once the app have processed the subcription for the next month
so it might be a bit later than tomorrow
surely it wont be bugged
@weary trout actually you do it, i tried, just too hard
no thanks
ffz badge API returning a bunch of duplicated entries for some reason, you can see it here https://api.frankerfacez.com/v1/badges / https://api.frankerfacez.com/v1/user/drapsnatt
Make sure you link your discord on the site
Go to your profile and its on the left side
idk if it's just me but whenever i send duplicate messages, it doesn't show up for others some times
i think fookstee mightve had it too idk 

web UI bug 
When you're on the Emotes page https://7tv.app/emotes and search for an emote that has no results, the "ADD EMOTE" button is blurred and unclickable 

obscure bug 
emote upload bug 
I uploaded an emote and it shows up as "This emote is no longer available"
https://7tv.app/emotes/6376943bb7b8a62a81ef6238 
immediately joins and finds 37 bugs
too big and stuck at processing? 

when its processing it doesn’t have a link
does it?
sometimes they get through
uploaded by pajlada
The emote is 69.2K large so I doubt it, unless it somehow knows I'm chubby irl 
was it under 1000x1000 or under 1000 frames
resolution? Is it animated?
Resolution: 112x112
Static emote (PNG)
Yea 

immediately finds 37 bugs

try reuploading maybe it got stuck on processing 
the paja effect
By the end of the uploading streak 7tv will be full rewritten
v4 
v3.2 sponsored by pajlada 
@left crow you should be able to remove it through this link if you want 

I'll wait
@pure oxide
🔔
no keep it up for anatole and them to see
true
if you're getting limited on how many emotes you can upload
that might be the reason it's stuck processing
but it got past the infinite upload loop 
something similar happened to me when I was converting
the fact that it got its own link is weird
I wasn't stuck @weary trout - I uploaded an emote right before that went through fine, and then an emote right after that went through fine


corrupted file? 
okay now youre just spitting shit
flipped bit in ram on one of the 7tv servers maybe
ASTRAL ANOMALY

night is sabotaging 7tv 
:SCHIZO: IT ALL COMES BACK TO NIGHT
“this❤️is❤️a ❤️rare❤️and❤️non-reproducible❤️bug”

Emote uploading bug / maybe not a bug but should be a bug
When I upload a 112x112 emote, it's being upscaled to 128x128 causing emotes to not look like how I want them to look.
First image is the raw image I'm uploading
Second image is the image after it's been uploaded & upscaled
upload them as 128x
upload at 128x128 natively
it will resize x112 emotes
you can also just add space above to make it 112 wide 128x height
that's what most do
Thanks but that is not a solution without remaking the emote. I can't just scale it. The emotes are artisanally crafted for 112x112
do what hyru said

That's a workaround that would work for some cases, yes, but it feels like a silly workaround to add more space than necessary between it and text/other emotes
either that or scaled, sorry paj 
probably but uploading isn't like ffz 
I'd like arbitrary dimensions myself, but alas
iirc the image processor doesn't care particularly about the width
but it does enforce a consistent 128x height
on all emotes
couldn't we upload emotes without them being upscaled to 128 a few days ago
like this
or is that just for static ones
still no account updated 
wtf this emote is huge, https://7tv.app/emotes/6129e54f13ca3a285d825680
uploaded by MetalGearXicor
Sub Hype!
I've complained about this since the beginning of time
:)
But I thought that it was now allowing natively scaled emotes
Is that no longer the case?
I thought it was allowing 112-pixel tall emotes, but maybe I'm mistaken
oh what the hell
thats what that is?
I dont even see that
I restarted chatterino and everything
yeah something is very wrong with the image processor right now
accepted sizes are all over the place
theres a 0x0 emote
and now a massive emote
oh its only massive because its only made the 3x version
so thats all it can show on web because its a null srcset otherwise
so unrelated to the 0x0 emote but still a problem
obviously the processed emote size should be limited to the range 1x1 to 384x128 (or I guess 4x4 at 4x size)

holy shit

Doesn't
I'm pretty sure it doesn't
pretty sure it auto-rescales to 128 height unless the width is 384
But it shouldn't
would be nice if that bug is fixed
@ 🥧 🪜
🤜🏼 🔔
Done 
anson’s an innivator
i am still correct
true
BTTV x8supa edition
It's the 32px height throwing people (me included) off, for lazy right-click adders or emote-migration-adders you don't notice until they're in chat
it can be disorientating if you were used to 28px yeah
however i've seen people get used to the bigger size and start designing their emotes around it
yeah, emote sizes are always going to be limiting creativity
if our world was perfect, twitch themselves probably would've ditched 1x and 2x sizes long ago
you do at least get an indication on-site about the width/height of emotes, and there is now aspect ratio search which lets you filter for square or only specific size
next up: disable upscaling 
as for a no-upscale option, i haven't ruled it out but i think it's non-ideal
the issue with not enforcing a consistent size is it then will inevitably lead to odd-looking combos when using emotes in chat
some will be smaller and some will be bigger, and that will affect how emote menus and chat lines render
In a vacuum yeah, but that's assuming only 7tv emotes are being rendered. Chat clients already render a bunch of 28px high emotes (for example native twitch emotes)
technically this issue exists as-is since different providers use different sizes (namely twitch and bttv use 28px, while 7TV/FFZ use 32px), but inconsistency on a single provider only worsens the issue
ffz uses 32?
ffz uses arbitrary sizes iirc
FFZ allows up to 32px height, but allows lower (see https://cdn.frankerfacez.com/emote/107715/1)
BBona 27x32 https://cdn.frankerfacez.com/emote/186727/1
yeah i'm aware, and this is not a good thing imo
ffz sizes are a bit all over the place
which is what i aimed to avoid by enforcing a constant height
Emote lists already look silly because of wide emotes (speaking for chatterino only)
uniform height and width
free for all height & width
there's a design concept for an emote menu i have in mind that might be able to solve this
uniform height, free for all width (7tv)
yeah
hey I see my own emotes there
you can see at least how ffz ends up looking the most jank
the spacing is weird because some are higher than others
currently even with consistent heights overlay emotes are like this though 
maybe something that will be fixed in v3

overlay isn't properly standardized tbh every client sort of implements it differently
i might have to look at creating a document to guide a uniform implementation
ironically i think the current 7tv extension has the worst implementation
yeah I've noticed differences webchat - chatterino - stream chat overlays
is there a reason other than "emotes with non-uniform height look slightly more jank in emote lists"?
the main reason still is that it's confusing, ive had several occasions where i expect an emote on ffz to be 32px because thats what id usually see and then it turns out to be something like 26x30px
Can't the exact same logic be applied to variable width?
not really because variable width doesn't necessarily deform lines
smart guys arguing
there's a reason wide emotes exist but not "tall" emotes
the latter just breaks your ui
Sure, I'm not asking to go beyond 32px height, I'm asking to go lower
For FFZ emotes you get the information about width and height in the API so the size to render the emote at shouldn't come as a surprise
we could allow it in theory; it's more of a question of whether it's worth doing
because then we come up with a new problem
which is that people will just take emotes in 28px size, reupload them, and the overall quality of emotes decrease
there's no longer an incentive to create emotes into the standard size
32px objectively looks better and is more detailed than 28px, and realistically it should be the size used across the board
16x16
the workaround if you really need to avoid upscale artifacts would be to increase the height of the input and then either pad or reduce the canvas in width
the height will remain consistent however you can still get a 28px-lookalike that doesn't have a forcefield around it
would adding invisible space above emotes smaller than 128p be a viable middle-ground to this? or is that just dumb or takes as much work as allowing non 128p height emotes 
If I create new emotes, yes I would use all the size I can. However, for any old emotes that I want to use on 7TV the loss in quality is very unfortunate and is definitely not an increase in quality of emotes. It's mostly annoying because it came as a surprise to me as it wasn't clear on the upload page
for 7tv to do it automatically I mean
Increasing the canvas of the picture while keeping the size of the emote itself constant is an acceptable middle-ground, yes
or have a toggle I guess
For 7tv to do that automatically, it would need to make guesses for where to align it (unless that's selectable during upload) so that feels complicated
if you have a 28x28 sprite emote like TeaTime, you can actually upload it as 28x28 and 7tv'd resize it for you to 112x112 without any quality loss
you'd need the sprite emote to be divisible by 32, not 28 (which is the core of this issue really)

i'm not completely sure of the maths around this but i've seen people mess with canvas sizes to get the output to become something like 28x32, with padding in the Y axis so that it's not upscaled
here's an example of a pure 28x28 emote https://7tv.app/emotes/636953b9ed93f687d88de4a7
it's not an officially supported solution but it should work to get a similar result as what youre looking for
I didn't even know this was a thing
ketchup told me about it I think
oh, all those emotes made with the old encoder in mind
a pitiful sight to behold
I wish mass re-educating people to use webp was an option 


I personally make my emotes both webp and 128x128 compliant since about a few months now
Actually I see FFZ as being the most consistent looking, with the spacing between visible pixels being consistent and visually pleasing. FFZ standardizes the overall emote area, rather than either axis on its own. It's super annoying as an emote creator, but in this specific example their sizing "looks best"
Having to arbitrarily pad smaller emotes with transparent pixels is far more janky looking
Forcing 128 pixel height hasn't stopped people from reuploading every 112 pixel emote under the sun
For newly-created emotes, creators will use whatever size fits their emote the best. Usually that means using as many pixels as possible.
Emote artists aren't going to remake their old emotes to be 128
outside of a few exceptions
and I also think it would be a rare occurrence that a new emote would be made only as 112x112 so it could be uploaded to BTTV as well as 7tv
It will allow some old ideas that previously didn't work at 28px height to be made & used now which is awesome
I did :)
Not all of them will is the point @weary trout
Many will just upload their 112x112 version and have a blurrier emote
Yeah some emote styles, like pixelated emotes, suffer the most for this rule
a lot of my emotes are just finding the og source and rotoscoping it, so it's easy to just resize to 128x instead of 112
this is what it's supposed to look like btw for comparison

pajlada going after anson's bread 
I like anson 


i found the 28x thing
i think
idk

unfortunately some emotes dont translate well to the 28x method
like ppHop
it gets buggy with the animation
tho bbfly is ok with it
tbh I hate reuploads more than 112 emotes upscaled to 128 

erm it's not the 60 fps Ethan variant
not sure if ironic, but that one is not even 60 fps
it's just interpolated
I'm so glad we no longer have those as globals
and yet it doesn't stop some people from adding them still 
eu-friendly service 
Failed to upload new version of an emote because I clicked the "NEW VERSION" from a version that wasn't the original version
More information in the #help-old channel <#help-old message>
Hello, I have a little question (possibly a boog). When I press ':' and try to auto-complete emotes, after the first few letters (like typing :feelso for
then pressing tab) sometimes my chat text box disappears. Is this a bug or am I hitting a Twitch/extension hot-key?
known issue will be fixed in the extension's 3.0 version
there will be a beta in about a week
Hi, currently I have subscription on 7tv, however when I edit my profile with custom colour it tells me to wait 10-30 minutes for changes to apply, but they are not applying (it isn't working for a week or so) - my nickname on twitch is DeathTheDoorAnt
Did you recently change your name?
no
Doesn't show you're subbed on the site for me 
Probably nothing I can troubleshoot then 
but I have access to this menu and 4 euro from card was paid
@umbral lintel are you using chatterino or web chat 
only twitch chat
idk then should work just fine
can you type in your chat
to see if i can see your paint
you don't have a subscriber role on the site tho so something is fucked
Might only be a dev fix
i have thee same issue
im subbed
moneys gone out
no role
name on the site is grey not yellow
no badge no paint
man i feel so naked without my badge and paint , hopefully it gets fixed soon
non-autorenewal mfs
thats what i get
i might consider switching to auto renew once this is fixed
hello. i cant set nickname style. all buttons not clickable
also this button opens a page with URL https://7tv.app/emotes/0 (zero id)
we have not done a emote raffle yet so its nothing there
oh i see
what happen if you click ❌ on the the Moderator role 
i dunno
oh I stupid :
sorry
thanks!
no worries!
I used to have the nickname "diskriminant_" on twitch. now i change it to "diskree" but 7tv keeps my old nick. can i change it? in profile editor, the nickname input field is not clickable
the problem is that streamers try to find me in 7tv by my twitch nickname and can't
that is not a thing
seems like it is a thing 
if I try unlink twitch (to reconnect twitch account):
link your discord before you do that
That warning didn't used to exist 
people unlinked all their accounts and got locked out of their account
no way to log in
- link discord
- unlink twitch
- link twitch
nick hasn't changed
#faq message
no nickname changing for now
nice what you know about it. So, we are looking forward to this opportunity. 7tv is cool!
experiencing a minor issue: whenever animated 7tv emotes move up through a scrolling chat for me, they reset their animation so they never play out fully. only experienced this on firefox, doesn't happen on chrome.
this is a firefox bug
not possible to fix - you can upvote the issue on firefox's bug tracker
It was day 442 of my subscription. badges are still not available 
what 
badges should be unlocked in ur profile rather than the sub page 
I used to have at least a badge for three months, and now there's nothing...
daily cosmetics v2 bug report
I've been here before, but the problem hasn't been solved 
uploading an emote as a zero-width doesnt work for me. I need to upload it, then edit it through emote properties
yep, same for private emotes 
Oldest unfixed 7TV bug 
Atleast it actually works at all
There was a good bit of time you had to use old site
maybe it's part of the cosmetics v3 solution 
When I click on the name paints and save changes I get a dim box around the site? Is this normal?
it's supposed to be telling you it's gonna take up to 30 mins to update
not sure why your browser isnt showing it
Here's my extensions.
It's probably super copy
Advice: dont enable bttv and 7tv at the same time
It was the super copy extension. It's weird because last time I was subscribe to 7TV I didn't have that issue.
The extension has all sorts of problems on many sites
Thanks for the fix

@left crow is uniform height required, with fixing the bug with scaling uniform height is no longer enforced
since now your uploaded emote would be 28x28
if 112px
If by "uniform height" you mean the smallest image is always 32px high, then no. That is not something that's important to me at all. If I upload a 112x112 image i expect the smallest one to be 28x28
Below is the way of calculating the size for an emote.
width /= 4
height /= 4
// If the height is bigger than the max height, then scale it down
if height > 32 {
width = int(float64(width) * (float64(32) / float64(height)))
height = 32
}
// If the width is bigger than the max width, then scale it down
if width > 96 {
height = int(float64(height) * (float64(96) / float64(width)))
width = 96
}
// If the width is 0, then set it to 1
if width == 0 {
width = 1
}
// If the height is 0, then set it to 1
if height == 0 {
height = 1
}
so we keep aspect
unless keeping aspect results in less than 1px on width or height
we also now never upscale, by design we only downscale
thus we can in theory have the smallest 4x being a 4x4 px image
tried it, got upscaled
yes the changes are not live
welp
but they will be in about 5min
simply time travel 
u can try again then
I shall
https://github.com/SevenTV/image-processor/actions/runs/3541505539/jobs/5945853774 when this page turns green
good job btw
this was important to me as well 
still came out as 128x 
my chatterino is reseting every day
arbitrary emote resampling begone
oh I trolled didn't deploy

its actually deploying now
should be fast
I sure hope the reasons for deleting an emote aren't important 
should be fixed

@left crow should be on prod u can try out ur emotes and tell me if ur problem is fixed
to think all it took is a talk with paja 
the height cap is still 128 though, right?
it only took paj complaining about it
I’ll just have to DM paj about stuff that needs to be fixed 
And have him do the complaining for me
(Surely that’s not what happened this time too
)
0 purpose ⚡
Modern TV doesn’t even need it anymore afaik
It was a way to transmit analog color TV in a way that was still backwards compatible with black and white TVs
Pretty ingenious solution tbh
But just not needed anymore
Did you watch than taran video
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Looks interesting
I realized fairly early on that he’s not like some genius or anything, he’s just some guy learning this stuff in real time and making videos about it. Sometimes he would make incorrect assumptions about stuff and I realized “wait a sec, I know more than this guy. Why am I watching his videos?”
There's someone out there that knows more then him but are they making videos?
Some of them are yeah
When people get too smart they lose the ability to make videos that normies find interesting (or can even understand)
Skill issue tbh
Because it IS possible to be smart yet make normie-compatible videos
Any ETA on the chat disappearing bug? It's starting to get annoying that it doesn't even load my chat box at all 
watch out for the beta on the v3.0 extension coming within a week or so
Thanks sir
So a friend of mine updated their profile picture on 7tv, and it works well when not using the 7tv extension, but when activating the 7tv extension i cannot
see the animated profile picture ( profile of the person here
https://7tv.app/users/62e550edcff904684571ad7c )

oh and small detail, this is activated (in case of its asked)
Also noticed on the website with sub anniversary that it says -81 days 
welcome to the world of debts bro
hi, I wanted to make a notification for viewers who still don't know about 7tv. But I came across the fact that 7tv does not support the display of emotes in notifications and I really do not see the cat 
Emotes are also not displayed in pins 
put in a bunch of symbols and emotes to make it stand out in chat 
just put your chat with 7tv on stream and they will figure it out eventually
^ can confirm
just having onscreenchat with virtually every emote showing up did infinitely more than years of having a command for it
I agree, it is true. If several people ask "why don't appear in my chat", then I send a similar message
I took this message as an example of the fact that emotes are not displayed in announcement and pins
Most ppl also do !7tv command with their bots so you dont need to manually type the msg out yourself
why is the 7tv app asking me to sign in ? i've been signed in for months 
Cookies cleared
Just signin it's 2 click
Faster than coming to the discord to ask about it
does anyone have this bug ? it's a very weird one, like i can see the animated picture of nymn but not of yabbe (with both 7tv and ffz) 
and same with only 7tv, so i would assume it's an extension bug, and don't know if will be fixed in the legendary

I can see the animated on 7tv.app but not on twitch, while mine shows fine on both
/shrug
so every month I have to set this to "No Badge" and I'm not sure how it's set to 2 months here, but in actual TTV chat it's displaying 3 months.
Have no idea what it is but whenever I use : to type in an emote, the entire text box dissapears and I'm forced to refresh my entire page in order to type again. This has only happened since I got 7tv and I'm not sure what the fix is.
anyone else?
oh so this is a known issue? thanks 🙂
Hello. Just a minor annoyance... when I upload a 0 width emote and tick the "Zero Width" checkbox, it doesn't actually upload as one. I then need to edit the Properties to make it 0 Width.
when i try to upload an emote it just instantly says This emote is no longer available 
check if your emote size is 1000x1000, if so, its not gonna upload
or over 7 mb
that wont upload either
check #faq for more info
size was the issue ty lipton 

🤏 

https://7tv.app/emotes/62126b54e7b1f24a7a9a6bd5
cant fully delete this emote
waited for a few weeks to maybe see if its completely removed, still shows up in my owned emotes and I cant click delete anymore
when I do it just shows:
iirc going to old.7tv.app and deleting it from there is one of the fixes. otherwise I think an admin would have to remove it
yeah that worked, thanks 
glad to help 
Is emote upload broken? Starts at 70.5%, goes to 100% and then nothing happens 
what if it was on the site 🤔 genius idea i know

my emotes are not showing in the twitch emote tab , i already uploaded it a few days ago
what do you mean by this
like when i go to my channel i supposed to see 7tv emotes there but its not showing
[user] Y2Jay (y2jay)
Y2J or برآء || my streams are not for underages ( below +18 ) || @theY2Jay on all socials
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yes
no i read here #faq about uploading emotes issue
but maybe its twitch bug or something
i havent heard of any problems with twitch and 7tv
@final glen Which extension are you using in your browser to display 3rd party emotes?
oh i totally forgot to ask that
good shit anson
🤙 surely BTTV is enough

could it be that renaming emotes is bugged? i had renamed several emotes and now in twitch they appear with the original name
7tv down or bugged, same happening to my mates, reinstalled and it won't work
are you able to access https://7tv.app/
Yep
7TV down?
nope
same problem
Guess we'll have to wait for a fix 🤔
do you have any other extension active?
what version of 7tv u guys are on?
only ublock and 7tv, it was working like an hour ago, it stopped out of nowhere
probably not a regional issue, unless all EU users have the same issue
disable everything except 7tv - didn't help
Ctrl f5*
Already refreshed and restarted chrome, still the same problem 😦
Version: 2.2.2
@wicked obsidian ^
I'm a sub tho? 
its probably cached at cf
unless @humble pelican manually flushes it
the cache time for /global is very long
This worked thanks!
Another bug we identified today @weary trout
oh ok
Zero-width bug fix will be pushed today
@frosty tree @raven fog Try hard refresh (ctrl + f5), or clearing your browser cache if you still have the problem
hard refresh worked
ty
but still doesn't help me 
idk i restarted browser and everything, even reinstalled extention it wasnt working then
even cleared browser cache?
i did this and clear cookies
i got the same problem, no emotes are available
Tried hard refresh (ctrl + f5), or clearing your browser cache?
yep and both didn't work
I tried reinstalling it too and that didn't work
I disabled all my other extensions and left only 7tv working, didn't work
I also have the same problem.
same problem here
i got same problem
tried hard refresh, reinstalling extension, clearling cookies, restarting browser and pc, changing browser, disabling everything else
there's no emotes
Hi. Same problem
hard refresh fixed my issue temporarily but when i switched to a different stream the issue is back again and isnt fixing itself by hard refresh or clearing cache 
It works in Chatterino
Use it as compensation
have the developers addressed the issue yet?
they are working on it
I'm glad it's not just me 😅
nice, no pressure just curious
its kinda weird tho
people on streams keep posting emotes so I guess the problem is not for everyone?
my all custom named emotes are bug now 
thx. i'll go and try to do the thing 
umm...
its not working
still have the issue
yeah
same here
Even with properly clearing cache?
yeah
It should still fix itself within 3 hours without that
Just tried it in a different browser and still not working for me
are emotes broken for people? 
i can not use 7tv menu too
ok cool, because i came here just for this. i tried clearing cache too, still have the error
Same
It's not good to solve this problem
FFZ menu can fill in for the time being, Until the menu fixed 
How long will it take to fix this bug?How long will it take to fix this bug?
problem has been resolved but may take up to 3 hours to fix itself for some users.
you may need to refresh your browser or clear your browser cache. if that doesn't fix, it'll just take time
?
hard refreshing cause you into that bug
then why'd you suggest people to do it earlier 
it was working earlier
#bugs-and-stuff message
then something happened and bug happened again
hmm
surely it will fixed when I wake up

Hard refresh (ctrl + f5) to load back emotes
not working for me
maybe try clearing cache as well
clearing cache worked for me
Clearing cache worked for me too
@foggy haven @weak cedar @weary trout Is this still not working?
IDK ILL TRY RN
not an issue for me
no still issue
just trying to help others
zero-width?
fixed
Hey
i renamed me on twitch and now the emotes dont work and i cant assign the emote set to my new name
by pressing save nothing happens
and i pressed on the twitch button defualt its not selected
did you check your channel? the window doesnt show it but it should work
try ctrl + F5
or close and reopen chatterino (if youre using it)
same bug for me, changed my username on twitch and can't see or use 7tv emotes anymore (I uninstalled/re-installed 7tv and tried the ctrl+F5 thing, nothing has worked so far)
clearing browser cache worked
👍
trying to replace conflicted emotes on a christmas set that are originated from another set will not replace the emote at all
works fine with emotes that are new to the christmas set (but don't exist on the original set)
once the "origin" link to the other set is deleted you can see that those conflicted emotes were added (to the christmas set)
I'm guessing origin emotes are taking priority or something 
true
yea i noticed the same thing
- it allows you to add two emotes with the same name without a conflict popup
wording is likely to change after the experimental phase
subset
This is the enabled set, yet shows checkboxes for neither service.
So it’s the other way around?
no it never shows checkboxes for any set
unless you check them while the popup is open
Also, it should say somewhere that the "lower" origin on the list takes priority
also ideally you should be able to just click and drag the origins to re-order their priority. Not a HUGE issue, but that's how it should be.
or arrow buttons like Minecraft
yeah lol
least confusing name


elaborate pls 
dude
u go to the normal set
and u select the christmas set in the origin drop down menu
i dont have a christmas set

oke that makes it a bit easier to understand yea
xmas set only consists of xmas emotes
we need to come up with a better name tho
and probably make a better description for it
yeah like I said before if it were labeled "Include set/sets: " it would be easier for people to understand
maybe there doesn't have to be a need for a name, just the option to select more than 1 set without linking them together
exactly
just having to prioritize sets
I can only think of "include" as a word to convey that it's not permanent
and remains dynamic and nondestructive
set inclusion? emote inclusion? 
inclusion actually sounds danker than include in a way though nvm
set additions 
i like that
ye
It might be possible for someone to interpret that as it "adding" emotes to set permanently
not sure how likely that is
Easiest way to understand it will be to explain it like Photoshop layers
just add the description below that it's reversible
So maybe 'overlaying sets' or something
Can use the same wording as the zero-width emotes, since they basically act the same way
also good
Well this is why I wanted to have it literally be like Minecraft resource packs
where each "resource" (texture, sound etc.) would be an emote
But it's not an easier concept to explain
It is if people have ever used a MC resource pack
which I'd argue is more than the number of people that use Photoshop
Acting like it's layers on top of each other is the most simplistic way to show it
I know, I just meant the concept of layers on top each other
well MC resource packs are layered in the same way, but with the additional analogy of each texture being replaced in order of priority based on their names
Like a plate sitting on a tablecloth sitting on a table
where in photoshop there are alpha channels which break the analogy completely
Why do you need to mention alpha channels??
We're strictly talking about the layers and their order
Not channels in PS
yeah but anyone that uses photoshop will be aware of how important alpha channels are to how layers are composited
But that doesn't matter
it's just more confusing though
That's not why I used PS as an example
Because you're talking about alpha channel and making it confusing
Then you can just use "layers" without mentioning photoshop
I meant it as the concept of layers, like photoshop. Not actual Photoshop layers
of course but if you mention photoshop, it gets weird
photoshop didn't invent the term "layer"
lule
If you find it confusing I can just change the example to what I wrote before. The cutlery sitting on a tablecloth that's sitting on a table
Yeah, no shit
I just thought it's a good way to showcase what I'm thinking
this is super autistic as a way of explaining it though
lol
More like an autistic way of understanding it, since you took the example literally
And talked about alpha channels
I didn't mean literal alpha channels of course
maybe you're the one autistically interpreting it literally
(smug pepe emoji)
literally just rename "origins" to subset and it's easy to understand
Yes, this is surely a simpler way to explain
also change the description
but "subset" implies that A is smaller than B, where for emote sets it's not always the case
NA education 
Your emote sets are like the cutlery sitting on a tablecloth that's sitting on a table 
Like people who speak English as a 2nd language and never heard of the word subset
I'd bet most 7tv users have never heard the term "cutlery" either tbh 
Good thing it's not going to be on the site then

Using English = na
isn't that what this whole conversation is about?
how to explain it on the site?
Yes. To use simple terms
Just like how everyone here are talking about making the UI simple to understand
Make the wording simple to understand as well
least 7tv derailed discussion
images are being upscaled again
ah, apologies
we at the 7tv team thought you’d stop uploading emotes after that, so we only temporarily updated the system to appease you
i’ll be sure summon anatole for a fix
i have
im british tho
I guess some bug was introduced or something
7tv image processor doing a little trolling
it was a good run
got emotes like this out of it https://7tv.app/emotes/638142a65c787d6f4b337c71
I know I've requested it in the past, but there should just be a little checkbox that you can tick (or untick) to change whether emotes will be upscaled
this
seems like there's some offline discussions going on about it, just gotta wait
and then make them searchable like zero-width
@left crow anatole is trolling
He reverted my change "because upscaling makes more sense"
And then said he would undo the revert but never did
Big trolls
Adding emotes with "origins" feature will not count towards channels added count
(clearly added)
at the same time if emotes get replaced by christmas set, the original emotes still counts toward the number of channels
i feel like "inherit" would be better instead of subset or origin. origin sounds super weird.
"Choose the inherited set(s)." vs "Choose the origin sets."
While I agree, I'm not sure it would be any more clear to most users













that popup actually rly good



)
like i said, check




