help-old

[narrow mountain]

(this is new)

old is deleted

[earnest roost]

ah

deleted emotes don't get removed from your profile anymore (this is intended)

however currently it's not possible to clear them which is something i have to go and fix

[narrow mountain]

so i have problem with this emote

XD

and idk what to do with this

[earnest roost]

Choose a different name for now, you'll be able to clear the deleted emote from your profile in a bit

[narrow mountain]

this is only name emote that suits

[coral echo]

but why

[earnest roost]

add a capital maybe?

unless that makes no sense in your language

[narrow mountain]

no sense

only in this type it makes sense

[earnest roost]

less destructive, ie if a deletion was a mistake then the emote can be restored and all users who had it get it back

also provides transparency to what got deleted

[narrow mountain]

sooo you can bring back just old emote?

[earnest roost]

so you can go in your profile and see emotes that are "No Longer Available" and either remove it from set yourself or wait til it comes back

you'll have to wait a little bit @narrow mountain, a fix for this is planned

[narrow mountain]

ok

[earnest roost]

could also add a special character in the name for now like an underscore or something

[narrow mountain]

i can wait

[signal kite]

👋🏼 allo would possible to ask for more slots for someone I mod for?
we currently have 250 slots would it be able to up it or would it better after v3 is completely out?

[snow portal]

#faq message

[signal kite]

👍🏼

[snow portal]

👍

[deep pendant]

hey, i made an emote and uploaded it, it looks fine on the 7tv website but once i go to twitch it doesnt show up correctly

kinda unsure what causes this issue

[sand summit]

madison

[snow portal]

madison

[deep pendant]

hm

[snow portal]

@earnest roost

[earnest roost]

likely a caching issue on your end, try a hard refresh or clear browser cache

[deep pendant]

other mod tried uploading same gif and got same error tho

but can try

also like when i uploaded another emote, it shows very large on the 7tv menu

[short drift]

Is the avatar feature back?

[snow portal]

not yet

check news for updates

[spare iron]

a known issue #bugs-and-stuff message

[granite arch]

Yo, when I want to press enter in Chatterino 7.3.5, it doesn't send it, but will always make a new row down

How i can fix it?

[placid charm]

do you have a sticky shift key?

[granite arch]

nop

[sand summit]

Sticky keys in 2022

[rugged dust]

[tulip solstice]

Windows in 2022

https://cdn.discordapp.com/emojis/889021591776817172.gif?size=48

[unkempt chasm]

Hello Dear 7tv Admins,
I wonder how to get more slots in 7tv?
I mean i only have to subscribe or it is possible to request a little more slots

[spare iron]

Hello Dear 7tv User,
Please read this message here #faq message

[unkempt chasm]

so how can we get more slots?

[spare iron]

Not possible at the moment. A system to earn them by performing tasks will be available in the future

[unkempt chasm]

oh ok

[spare iron]

[compact dragon]

hello. How can i fix? I cant upload new emotes https://prnt.sc/IsibwQAZ4lCB

[spare iron]

Wait for your emotes to be accepted in the Q

[compact dragon]

i cant upload multiple emotes at the same time?

[tulip solstice]

For the moment, you can only have 3 emotes pending approval at the same time

[compact dragon]

ah okay. Will this get changed?

[spare iron]

this is a recent limit thats been put in. I've accepted 2 of yours so you can upload again

[tulip solstice]

Likely a temporary measure due to the emote queue being too long at the moment

[compact dragon]

ah okay. thank you

[untold smelt]

This has happened again, and my wallpaper isn't coming through in chats, but my 7tv sub badge is.

[granite arch]

I can't Download the Mobile Client

[spare iron]

try manually searching for it in your app store

[granite arch]

Whats the name

[spare iron]

there is Chatsen for iOS & Android, and dankchat which is only for android I think

[granite arch]

Ok

[signal kite]

is there a way to delete set of emotes in the new 7tv website or not a thing yet?

[silk swan]

Trying to upload my gif to be my pfp but when I hit change avatar, choose the gif, and click submit nothing happens. I've tried multiple times and waited a while

[snow portal]

currently avatar uploads are not available check #news for updates on when things get fixed

[earnest roost]

I'll fix avatar uploads today, it will be on the new site under a user preference page

[snow portal]

[silk swan]

Awesome, thanks guys!

[earnest roost]

Also to compensate for some sub features being unavailable ill look to make the global raffle happen next week

[willow ferry]

make mods get free tickets

[sand summit]

xdd global

[snow portal]

if theres any emote i dont want global it would be xdd

[mint yoke]

can someone help me understand why my avatar wont upload

i press submit and it clicks but nothing happens

[earnest roost]

@mint yoke

[mint yoke]

okay

[coral echo]

Im making Pogpega global even if that means i have to sub on 1k+ alt accounts

[earnest roost]

Go right ahead

[coral echo]

as you wish

You better not rig this

[willow ferry]

better pre-emptively ban 8supa

so he doesnt do a little trolling

[coral echo]

Shh dont hell him my plan

[earnest roost]

have you tried refreshing the page? usually this happens if you just signed in, the site doesn't fetch cosmetics data until a refresh

[sand vigil]

[lament viper]

is there a list of emote modifiers such as "Rain" or "Speed"?

[lavish shard]

They are called the zero-width emote, which are labeled with a yellow border around it in the emote page

The one you were looking for is wideRainTime: https://next.7tv.app/emotes/613231f8859951e5b05f38de
and SPEED: https://next.7tv.app/emotes/61095240c5ccdd7baf4f50bc

[lament viper]

👍 thanks man

[lavish shard]

so far there arent any zero-width emote set, maybe in the future when emote set are shareable

or the option to filter search by zero-width is available again

[lament viper]

nice

[real ginkgo]

hey quick question: how do i set an alias (rename) on an emote on next.7tv ?

like i did on this one on classic 7tv

[willow ferry]

Three dots next to the add emote button

Then choose what set to rename in

And click the drop-down for rename, then set the name at the bottom of the dialogue

[neon shale]

I have made an emote for my friend and every time i click "ADD TO CHANNEL" it gives me this string of text "ERROR: TypeError: Cannot read properties of null (reading 'emote_ids')" what does it mean/how can i fix it?

[lavish shard]

which emote is it? can you link it

[neon shale]

https://7tv.app/emotes/62d704ea5edc80ae934ecfce i'm proud of my work

[lavish shard]

im able to add it
when did you have the problem?

[neon shale]

from yesterday to now. maybe because i'm adding it for him as an editor? that's the only thing i can think of

[spare iron]

can add for myself and others too

what is your friends channel?

[neon shale]

arkoss99

[lavish shard]

hmm

are they private?

[neon shale]

nope

both of the emotes are public

[lavish shard]

https://next.7tv.app/emotes/62d704ea5edc80ae934ecfce
https://next.7tv.app/emotes/62d703f45edc80ae934ecfa0
there are 2 same emote, but diff id, one works and one failed

[spare iron]

I get the same issue when acting as his editor

ERROR: TypeError: x.user is null

try getting him to relog?

[neon shale]

i only see 2 of them

...strange

[spare iron]

is this a version issue?

[neon shale]

no clue

told him to relog and i'll do the same, not sure if that will fix it

[spare iron]

oh ok. now I remember

you deleted the old one but it stayed on his channel

you had to remove that first then re-add the new one. Because they had the same name & conflicted

it works now after removing the old deleted one

[neon shale]

OH, okay, thank you for helping! ❤️

[lavish shard]

same goes for the arkossKiss

[spare iron]

You're welcome

[real ginkgo]

damn thats not clear enough, should be like it is on classic tbh

alot of ppl gonna miss it

if it stays like this

[copper belfry]

What's the maximum allowed file size for uploads on the new site?

[spare iron]

7MB is the new limit

[copper belfry]

Thanks.

It just doesn't upload with no error currently.

[earnest roost]

it needs to be under 1000x1000 px

and <1000 frames

@copper belfry

[copper belfry]

Should probably put all of this on the creation page somewhere. Maybe in the formats popup.

[fallow hull]

hi i changed the username on twitch 2 days ago and 7tv didnt connect with the new username (ffz did)

[tribal bluff]

When will the profile pictures go again? It was said that they will go again today at 4:00 p.m

[dusk ermine]

Is it possible for a channel mod to add emotes to a channel?

[sand summit]

add them as an editor on https://7tv.app

[dusk ermine]

That's it! thanks ❤️

[earnest roost]

it was being tested today, it will go live tomorrow

[graceful solstice]

Hey! so i have a question, i allowed 7tv on youtube to see how it works and it made the background pitch black and i don't really like it, does anyone know how to reverse it?? thanks

[sacred island]

i just changed my twitch name, how long for 7tv to update it

[snow portal]

this could have to do with one of your extensions, 7tv doess not use anything related to dark mode on youtube, that is built in their system also

[snow portal]

logout and relog into 7tv

[sacred island]

i did, it just shows my oldname

[snow portal]

twitch accounts and 7tv accounts are now separated i believe @earnest roost could correct me if i am wrong

[sand summit]

7tv name wont change with twitch names anymore

they are separate accounts, yo uwill be able to change the name in the future

[sacred island]

ah. so basically wont be able to get the colored name or badge until then?

[sand summit]

you should still be able to get them

as long as you are subscribed

[sacred island]

doesnt seem to get added to my name yet. been 5min since i applied it

[sand summit]

takes up to 10

[sacred island]

ok yea applied now.

is there a way to get other colors than the ones for the sub ones?

ive seen others with diff type of color fades

[sand summit]

new colors release every month

the longer you sub the more colors you get

[sacred island]

ahh alright cool! ty

[sand summit]

some paints may be rereleased at some point

[granite arch]

I don't see tags in v3, or the ability to edit tags for existing emotes.
Just wondering when I should expect this functionality to be ready.

[sand summit]

soon ™️

[static hemlock]

hi idk if anyone else has had this issue but i just subscribed to 7tv earlier today and im trying to upload a gif as my profile picture but when i click submit nothing happens :(

[lavish shard]

#news message

[sand summit]

check #news

[static hemlock]

thank you so much!!!

[wet python]

More and more functions are getting added to the new site, everything will be added eventually

[tribal bluff]

Do you already know what time the function will work?

[earnest roost]

in a few hours most likely. im building the interface for it at the moment

[tribal bluff]

ah nice

[tribal bluff]

thats cool

[willow ferry]

hows thats supposed to work

whats the difference between username and display name

[earnest roost]

it's like twitch

[willow ferry]

unless your gonna impose some sort of restricted character set, perhaps for urls

yeah but twitch only has restricted logins because every channel needs a url

thats the reason youtube doesnt have them (anymore)

[dusk wave]

Okay, so i've wanted to upload a few more emotes but now i get this Error-Message, but when i try to open this new "Next" thingy the page is empty.
I'm using the newest updated Firefox Browser.

I also saw this in the webhelper-console, don't know if it's related:

(Javascript is enabled btw)

[earnest roost]

try ctrl+f5

[dusk wave]

Sadly that does nothing. I mean, it reloads but it's still blank. I also just tried the Edge-Browser (because that's the only other browser installed) and it works perfectly there. But it's not the browser i typically use, so that's a bummer.

Maybe Firefox just doesn't like me

[earnest roost]

firefox these days tends to not work

kinda fell off

• L

[snow portal]

🥱

[scenic oasis]

Your serveur bug

[earnest roost]

les liens pour les applis mobile / autre ne fonctionne plus actuellement, recherche leur nom via google

[faint breach]

so like, is 7TV still doin somethin dank, cuz i cant seem to delete an emote

[clever chasm]

my badge doesn't shop up in the chat. It was still showing up earlier today

[deft ore]

why can't I use/find those paints?

[clever chasm]

Never mind. restart fixed the badge issue.

[earnest roost]

they should be in your wardrobe

if you dont see them pass me your username i'll go double check

[earnest roost]

delete an emote or remove it from your channel/set?

[faint breach]

like delete it, i made it

cuz i have two copies of it posted by accident

[earnest roost]

you have to go thru the old site to delete emotes currently

[faint breach]

aha

thanks

[ripe tinsel]

One message removed from a suspended account.

[earnest roost]

try enabling it in the wardrobe

[ripe tinsel]

One message removed from a suspended account.

[severe radish]

hey guys:D is any1 else having an issue uploading a giff pfp? When i upload and click on save changes. nothing happens

[earnest roost]

there are some restrictions to uploading, notably you have to wait 60 seconds between each upload

[severe radish]

i got it to upload, now having the issue its not showing up on twitch

[earnest roost]

it usually take around 10 minutes to start showing on twitch, if it doesnt try signing out then back in

[severe radish]

does the animated pfp work for yt as well?

[earnest roost]

not currently

[dim veldt]

hi, I don't have any new paints + my subscription ended on June 30, but there is still a subscriber icon

[earnest roost]

what do you mean by subscriber icon

[dim veldt]

7tv 1 month badge

[dim veldt]

was it a bug? If I hadn't posted here, how long would I have been a subscriber?

[atomic peak]

my sub icon and subscription status are also gone, although it ends on August 13. I also have problems with the login to the site(old - fanat_marbles_on_stream , new - fiuffymah), I changed my nickname, but the old one is displayed on the site and in the chat, when i add/remove emote

[earnest roost]

im a bit confused, it seems your last sub (gifted) expired on july 8. there are no further records

perhaps what the website is displaying here is wrong

[atomic peak]

in chatterino i still sub, but on website - no

[earnest roost]

well i've just pushed a fix earlier which removed a bunch of expired gift subs, so the badge is probably gone as well (if you restart chatterino)

[atomic peak]

and what can I do to get my subscription status back 😕

[dim veldt]

check my last question is above

[earnest roost]

i noticed that before i just got lazy to fix it giftaz got some extra mileage thats fine

half the perks were unavailable last week anyway

[earnest roost]

@atomic peak Sorry i have noticed a mistake; you did have an active sub, and it should be restored now

things got mixed up on my end

[atomic peak]

thx

and what about this? can i fix it yourself?

[snow portal]

press edit profile

[atomic peak]

and what?

[snow portal]

you can change your name from there

[earnest roost]

u cant do that yet

[snow portal]

was it only just the pfps you can change now?

oh

it was

my bad

[rain plover]

hey guys, i changed my name on twitch, relogged back in 7tv but the emotes arent working on my chat :(

[atomic peak]

the problem is not only this, my sub icon is not displayed in jchat because of this

[opaque venture]

guys how do I add the paints to my twitch name ?

nvm I found out how mb

[prime orbit]

Why is NEXT not working?

Is this a problem for everyone?

[willow ferry]

white screen?

@prime orbit

[sand summit]

In what sense doesn't it not work

[prime orbit]

Yes

[prime orbit]

White screen

[willow ferry]

I've never had it myself but a bunch of people are reporting it

@earnest roost might actually be a real bug

dunno why the fuck it would happen though

[sand summit]

Probably isp blocking

[prime orbit]

[willow ferry]

no

its an error in the app itself

but

[sand summit]

Oh

[willow ferry]

its impossible to debug

because anatole

fucking

OBFUSCATED

THE SCRIPTS

SO THE STACK TRACES FROM PEOPLE ARE USELESS

ah yes t[5] is undefined

[wooden pelican]

[proper root]

@earnest roost yo anatole, can u fix my 6 Months badge ?

[earnest roost]

#bugs-and-stuff message