#bugs-and-stuff

1 messages ยท Page 20 of 1

deep sinew
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PNG can be terribly slow at higher compression ratios

humble pelican
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probably png because it's guaranteed to be a static image

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we don't put apng in the cdn because it's an inefficient format. we only use it as an intermediary

deep sinew
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I was gonna say that whichever version is the fastest to encode, do that one first and display that until the "better/slower" codecs are done

humble pelican
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if the input image is static then its hard to tell cuz tbh statics encode instantly anyway

deep sinew
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encode 32x32 first and display "processing" for the other resolutions

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that would be satisfactory for most people

wise violet
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or just you know

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like have a loading bar

deep sinew
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loading bar implies you'd be able to approximate the remaining time

wise violet
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its already split in stages

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you can just have a segmented bar

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with a client side animation

deep sinew
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that would work

humble pelican
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the new site has that already

wise violet
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and an indeterminite state

wise violet
humble pelican
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likely will just be indeterminate however

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because it's all happening simultaneously

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all formats and each size is being encoded in parallel, so theres no real way to tell you where it's at

wise violet
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well I mean

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you know when they finish

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and you know how many there are

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so you sort of have a progress right there

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its not linear

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but its a meter of progress

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probably would be pretty unneccissary though

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to relay that to the client

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for every single processed image

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since its likely all happening in relatively quick succession

humble pelican
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i mean mabe, but then we need to add a channel between the image processing service and the api to relay relatively unnecessary info

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and most of the time they'll just all finish at once

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or within the same second

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so it'd go from being "0/4" for any amount of time, to "4/4" in like 500ms

hollow girder
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Name-Paints doesn't seem to work for /announcement s in Chat.

weary trout
wind oriole
gleaming abyss
hollow girder
delicate pebble
hollow girder
delicate pebble
pearl depot
#

Sub 6 months and no badge?

solid meadow
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PoroSad same

pearl depot
indigo trench
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working on badges

solid meadow
frank moss
craggy finch
indigo trench
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6 month badge is going to be my face

frank moss
solid meadow
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6 month badge is face

hollow mist
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6 month badge currently exists though, so someone might have to look into it.

civic tartan
chilly garnet
sinful bone
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Hello, i just wanna ask, how i can upload animated pic. on twitch? because if i uploaded GIF picture, then isnt moving, how can i fix it ? thank you

wise violet
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top right on 7tv.app

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change avatar

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you have to be a subscriber, though

sinful bone
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Im

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Well i try it, but still not working. :/

buoyant wind
sinful bone
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Thanks, im gonna try it.

dawn nova
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Ello ello, I have just purchased premium and the name tag paints aren't showing up with my original colours, it changes my name to the default colours shown on the website, any way to fix this?

humble pelican
dawn nova
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Oh okay, so does it change month to month?

humble pelican
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you get new ones the longer you're subbed (you also keep the ones from previous months)

dawn nova
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Oh cool! Awesome, thanks for that ๐Ÿ™‚

weary trout
weary trout
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are you mad? tf

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not my fault juicers are unbearable chatters LULE

delicate pebble
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hyru

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delete the emote

weary trout
delicate pebble
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HYRU DELETE THE EMOTE

weary trout
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i actually get daily requests to delete the emote pepeLaugh

delicate pebble
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GIGACHAD good

narrow matrix
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people are just gonna reupload it

weary trout
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^

delicate pebble
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report all stolen ones

weary trout
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xqc has threatened to remove it multiple times

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so it's just a matter of time before he does

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just like he ruined YEP LULE

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and then removed it

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people were spamming it for something and he wasn't happy about it

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idk exactly

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and if anything juicers ruined gachi too LULE

narrow matrix
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sometimes you let people do shit even if you dont like it

narrow matrix
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bro

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but it gets out of hand its really annoying

weary trout
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i'm not deleting HUH simply because i love the chaos pepeLaugh

narrow matrix
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the word cock is doomed nowdays

narrow matrix
weary trout
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agreed

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it's still fun to use in small chats

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but when it wasn't a meta emote it was actually really good

narrow matrix
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i like the auuugh audio meme but juicers overdid it just like anything else

weary trout
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zoil had it early on and farmed in 20 times an hour and then complained about it

weary trout
narrow matrix
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actually

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i dont know that emote

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ive been kinda out of touch

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huh was like one the first emotes that started on 7tv and became meta and thats coo Pogpega

weary trout
narrow matrix
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oh i knew i recognized that name

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still to this day i try to understand twitch globals

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its like a bunch of internal jokes

weary trout
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like PipeHype is used in zoil's as a replacement for pepeW

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BORT is an alternative to BatChest

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WholeWheat is an alternative to cmonBruh/RlyTho

narrow matrix
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then there are emotes like these

weary trout
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TooSpicy is a meme in ret's chat

narrow matrix
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what the fuck is this

weary trout
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$origin with an emote has a lot of good info on them usually OMGScoots

narrow matrix
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thats what im talking about mostly

weary trout
narrow matrix
wise violet
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while they still did that

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thats why none of them make sense

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because they're like hey

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give us an image and a name

narrow matrix
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BatChest i hecking love having my face as a global!

wise violet
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even the commonly used ones like trihard and dansgame are that way

weary trout
narrow matrix
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4Weird could be a global twitch emote tbh Stare

weary trout
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toxic asf pepeLaugh

wise violet
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4head is a global though

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same dude

narrow matrix
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exactly
never done before Pogpega

buoyant wind
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I still remember when people would use Kappa

autumn sierra
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They use it to this day

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They never use elegigle tho

civic tartan
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i voted for forsen EleGiggle

buoyant wind
humble pelican
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kappa fell off

autumn sierra
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Kappa and clueless are different by meaning

civic tartan
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i had a shower thought about it
Kappa: Doubtful
COPIUM: Believing in something that is unlikely to happen
Clueless: Lacking critical information, similar to PepeLaugh but from the streamer's angle

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but they are often use in similar situations by twitch chat

humble pelican
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isnt kappa sarcasm

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equivalent of reddit users putting /s at the end of their message

humble pelican
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you werent even born when twitter was created how would you know

deep sinew
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Yeah people misuse those 3 emotes all the time

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The braindead normans will just use the most recently-added emote for as many situations as possible

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including using Aware instead of Clueless

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Kappa when someone is lying
Cope emotes when someone is deluding themselves
Clueless when someone lacks critical information

hollow mist
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HUH ๐Ÿค™

buoyant wind
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NOOO DONT MISUSE THE EMOTE, IT HAS YEARS OF LORE BEHIND IT

deep sinew
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they also use Aware when it should be trollDespair TrollDespair

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although that is admittedly a more nuanced distinction

scenic frost
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hey, im a dreamocel mod, so my streamer just changing his username from DreamoceLL into DreamoceL. and ofc, the 7tv still DreamoceLL and didnt active yet. can you guys help me about it?

narrow matrix
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ask him to relog onto 7tv

scenic frost
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its fixed, thanks nymnOkay ๐Ÿ‘

narrow matrix
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OkayBruh ๐Ÿ‘

silver plover
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Hi hopefully this is an okay channel to ask, any idea if this is just a false flag of some sort?

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Bitdefender AV flagged it

civic tartan
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+1 bit coin LULE

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Probably just false flag

silver plover
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OMEGALUL thanks

rigid dome
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are renamed emotes default saved with their rename or is it back to original if you add/readd to same channel

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I seem to constantly have an issue wih re-adding renamed emotes

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veryFors shit always seems to scuff (maybe its on my end, user error) but its consistent enough where I notice it

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I rename Lionsen to "GRYFFONDOR" in a stream chat

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then i "REMOVE" this emote without doing any changes to name

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when i "ADD" this emote again, it says 'mlgquikscp420 has added the emote Lionsen' (I believe thats what it said in chat)

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But the emote is still renamed GRYFFONDOR so i gotta rename it to Lionsen but the site sometimes has an issue where when i click "SET ATLIAS" the displayed name is Lionsen so i cant rename Lionsen to Lionsen

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Should I wait longer for it update and remember the "rename" ?

civic tartan
rigid dome
humble pelican
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@pseudo jackal another case of this

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Seems to be related to apple

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Advice:

deep sinew
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I'd assume it's a HiDPI/display scaling issue

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since every mac has a HiDPI screen these days

humble pelican
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Likely some kind of proprietary macos feature

deep sinew
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it's interesting how only some names are affected

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but even ol' KUFRIC here has a blurry name

humble pelican
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Oh true that gives a clue then, it's gonna be something with the drop shadows

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The fucked up ones are paints with drop shadows being drawn, the others appear ok

slate locust
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anniversary looks so bad in chatterino

deep sinew
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I think it's also interesting that the scale of the drop shadow paints are like 4x when they should be 2x

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like their size is getting doubled a 2nd time

pseudo jackal
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i use a QLabel as kind of a hack to apply drop shadows to a pixmap of the paint, that probably needs to be scaled for hi DPI, should be fixable

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ill take a look at it this evening or tomorrow, depending on when i come home

humble pelican
pseudo jackal
humble pelican
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The fact you got them to work in any sort of resemblance is impressive enough though LULE

bright thicket
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I can't upload any emotes rn, is this a known issue?

wise violet
bright thicket
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nvm, it just didn't work for a few minutes, everything was queue apparently and is up now. thx for the help

wise violet
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yeah emotes take a bit to process

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they'll look like they're not uploaded until then

weary trout
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are paints supposed to be applied to like actioned messages on chatterino Hmm

thick widget
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dont think so. if they do on purpose then imo they shouldnt ApuThink

weary trout
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it's like super blocky

deep sinew
civic tartan
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UHM 7tv subs

nocturne crater
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kinda cool

rigid dome
nocturne crater
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FeelsDankMan I am mod

slate locust
pseudo jackal
shrewd wyvern
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hello guys, when i use autocomplete this is what i get

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is this normal? i am using firefox btw

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it didn't use to be like this, but after deleting browser and reinstalling this is what happened

slate locust
weary trout
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firefox moment

pearl depot
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What up with badges? I dont have my 6th month badge

slate locust
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the 6th month badge doesnt exist anymore

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or sumn

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idk theres gonna be a whole revamp of badges

craggy finch
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my 6 months badge ReallyMad

pearl depot
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Oh ok thanks man

ionic gull
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Does anyone have an issue where there is a Global Emote that is just "space" but space is a giant heart?

craggy finch
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I think its known that some people randomly have that, but nobody can recreate it, so nobody knows why it does that

ionic gull
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cause that is what shows up

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and I don't know if there is a way to disable just global emotes in general?

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without just removing the addon altogether

civic tartan
ionic gull
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I don't have FFZ installed

civic tartan
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7tv will also show FFZ and BTTV emotes, including globals
but there was a bug which it incorrectly uses the FFZ emote ID as twitch emote ID, causing wrong emotes to show up, like what you have shown

ionic gull
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I wasn't trying to see any emotes

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its literally just a space

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but the plugin is displaying an emote instead of space

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so I just get a bunch of bloated messages

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with giant hearts

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sometimes it changes

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but its mainly been hearts

civic tartan
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can you inspect element it and see the source image?

ionic gull
civic tartan
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FeelsDankMan Twemoji...

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not sure if there's a fix for now

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a temporary fix would be refreshing

ionic gull
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kinda annoying but aight

wise violet
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its a bug seemingly in the twemoji package itself

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since we use that to determine where emojis are in a message and what images to use directly

mossy charm
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500 error on stripe checkout for sub btw

humble pelican
granite cosmos
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I just bought 7tv sub and the page gave me โ€œ {"Status":500,"Message":"Internal Server Error (400 Bad Request)"} โ€. Pretty sure the money went through but it didnโ€™t give me my sub. Iโ€™m a little confused, what do I do?

granite cosmos
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Nevermind it fixed itselfApu

cyan hazel
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Hi, I've been a 7tv sub for 4 (or 5) months in total. 2 (or 3) months I bought a sub myself, next 2 months I was gifted a sub. The problem is that I still don't have a 3-months badge Apu ( twitch nickname: PelmyTYDF )

humble pelican
timber prism
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anyone know why my messages are staying in the chat box after sending? Hmm

wise violet
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is your ctrl held down?

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try tapping it

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it could have gotten stuck

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chatterino and the 7tv web extension both have features to keep the message in your chat box while holding control

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for spamming

timber prism
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its been happening on my laptop and desktop lately

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I have ffz, bttv, and 7tv

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I have a feeling there's some weird interaction going on with these plugins. Can I get rid of some of them?

dim flare
timber prism
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There's also autocomplete on emotes not working after getting timed out

wise violet
civic tartan
wise violet
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it doesnt seem like they have 7tv at all

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or

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any other emote platforms

dim flare
timber prism
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thanks

wise violet
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thats your own channel

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unless they had a name change recently

civic tartan
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i think they do

dim flare
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can it be a problem because of changing nickname

wise violet
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ah so they did change users recently

civic tartan
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just cant find them in 7tv.app

wise violet
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have them relog in to 7tv.app

dim flare
dim flare
narrow matrix
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relog

wise violet
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@dim flare what version of the web extension do you have, by chance?

dim flare
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ok? ill try

wise violet
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and do you have ffz installed

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nah you dont have to relog

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they should relog, but it should still work fine

wise violet
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unless you have an old version of one of the agents

dim flare
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thx, hope it works

wise violet
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oh yeah have them relog

dim flare
#

โค๏ธ

wise violet
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it looks like the patch never made it to release

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so if you're using the web extension alongside ffz, it'll fetch by username

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and not by id

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and without reloging into 7tv.app 7tv doesnt know the new username

potent jetty
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unsure if a bug or intentional, but I am unable to add a zero width emote to a channel I edit

chilly garnet
weary trout
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Okayeg when will 7tv emotes be loaded in message history when chatterino is launcched

pearl grove
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do the emote right-click menus work on firefox for other people peepoDank
using waterfox and its just showing the stock cm for me

wind oriole
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Firefox is buggy

chilly garnet
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no u

last salmon
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Have been having issues most of the day trying to manage emotes for channels, checked the dev console on Chrome and see this:

{"errors":[{"message":"Max Query Limit Exceeded (150)","path":["search_emotes"]}],"data":null}
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Kinda guessing this might be more me-specific so I can move to #help-old if necessary

humble pelican
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try zooming in (ctrl+mousewheel up)

last salmon
#

hah

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ah yeah my items-per-page default is 160

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Could ya just change it to max out at 150?

humble pelican
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most likely your screen is too large and trying to load in too much at once (this is a fault of the legacy web app not capping it properly)

last salmon
#

๐Ÿ‘

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Fellow dev here giving you suggestions you are already aware of, sorry ๐Ÿ˜›

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Thanks for the help

chilly flare
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animated emotes dont 'end' when somebody sends the same emote while it being in animation, they just loop from frame 1

for an example if you had a emote which would flash you red, blue and white colours, and there was already one emote sent, and its on blue, it wont switch to white, when the same emote will be sent on the chat, it will just start from beggining

its really anoying

(firefox, newewst version - ffz and 7tv same thing)

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using chatterinio + native host fixes this problem

wise violet
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instances of the same image are shared for memory reasons

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and I think they decided the best thing they could do is to restart the gif on every new instance as to not break implementations that rely on that

humble pelican
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im starting to think firefox is just notoriously awful at implementing image standards properly

chilly flare
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so the only way to dont face this problem is to change a browser? (or use chatterino native sh*t)?

torn warren
#

Hi. I've been getting a bug where using 7tv prevents me from seeing links in twitch chat. I still see embed thumbnails but I can't see the actual links until I disable 7tv.

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Here's what the same message looks like with 7tv enabled and disabled:

weary trout
chilly garnet
#

u use an ipad. shut up safari locked user

slate locust
#

FeelsDankMan you can get Firefox, chrome, etc on the app store

chilly garnet
#

stop ruining the joke PepeMods fukin apple users

slate locust
#

I don't use apple, I don't care if other people use apple. I do care when people say things that aren't true

deep sinew
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๐Ÿค“ actually alternate browsers on iOS still use apple's frameworks for website rendering and such so it's not quite the same thing as actually using a different browser
๐Ÿค“ it can only change the external stuff like bookmarks, syncing, etc.

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(afaikiirc)

chilly garnet
#

out Nerdge 'd by an actual nerd and not a poser

narrow matrix
#

im quickly approaching your current location creepE

valid drift
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๐Ÿ˜… is this a bug? It seems to just be placed randomly.

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I'm using Firefox with 7TV, and BTTV Installed.

void zinc
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Just refresh 4HEad

valid drift
#

๐Ÿ˜… But that doesn't fix the issue. I'm here to report the issue if it's not intentional.

void zinc
#

Itโ€™s a known bug

valid drift
#

I see

void zinc
#

It might be bttv causing the big emojis

chilly flare
buoyant wind
chilly flare
#

botsApu

humble pelican
timid ocean
delicate pebble
#

PepegaAsk seems like you cannot see badges, i would assume its being restored soon?

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same with chatterino

civic tartan
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i assume the service hasnt fully restored yet?

delicate pebble
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yea

wise violet
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ApuSit legacy site doesnt show emotes by a user on user pages

civic tartan
#

if i click open NEXT in new tab, it doesnt take me to the new site

timid ocean
slate locust
#

@humble pelican help pls

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works on brave but not chrome

bitter obsidian
patent pumice
#

is activating editor mode (as in editor for another channel) also missing from the next site?

slate locust
#

to add emotes on channels click the 3 dots on the emote page

patent pumice
#

also not sure how to replicate but just got a bug where my profile picture was replaced by the channel i was editing's profile picture

slate locust
#

any bug you get on the old site doesnt matter because it is getting replaced

slate locust
limber night
#

Hello, I became an editor on the 7tv page from a streamer, but when I click on add to channel, I can't add it. Don't know what to do with it? Thank you

civic tartan
lapis cedar
#

nevermind, he had to enable 1 emote first. otherwise his channel would not show up.

limber night
civic tartan
# limber night bug

Is it .app, not .dev? I linked the wrong one and edited the correct one back

#

Click the link again if you haven't

limber night
calm bloom
#

I changed my name on twitch a couple of days ago and it hasn't updated it yet on the 7tv side. Tried to log out and log in but it did not change still. I've changed my name before and it was updated within hours.

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Also emotes I have created are not showing up on my page in either versions of the 7tv.

civic tartan
calm bloom
#

Sorry to post again, but I was taking a look around the next site and for some reason it says this next to my activity. Like my bio doesn't say this, and no matter what emote I choose to look at this same phrase is there. I have no idea what this is. Also it updates the time stamp every time I refresh the page to the most current time/date. I feel like this may be a bug? Does anyone else see this when they see their activity page or is my stuff just super duper broken?

deep sinew
#

Clueless ๐Ÿค™

deep sinew
#

If you don't recognize it, It's the shungite copypasta originally from DrDisrespect

patent pumice
#

so can editors add emotes right now or naw? I just tried to add 2 to someone else's channel but no notification appeared in chat that they were enabled and they aren't in the emote menu or appearing in autocomplete ApuThink

slate locust
#

You have to add emotes through next.7tv.app

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Just click the emote you want then press the 3 dots next to enable them the channel you want

gleaming abyss
#

same for me, i added an emote to a channel i'm editor in, and not working (new website btw Apu )

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oh nevermind LULE

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didn't worked the first time, weird Apu

narrow matrix
#

Its not 100% yet so expect some bugs here and there Apu

uncut comet
#

where tf do I see my uploaded emotes now? dankComfy I can't find it in the old or the new version nvm I just read #news

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also, are private emotes not a thing anymore? dankComfy

narrow matrix
#

idk kev

rigid dome
#

Is there a bug/fixes/new features changelog docRantSmall

void zinc
#

Sorry to post again, but I was taking a look around the next site and for some reason it says this next to my activity. Like my bio doesn't say this, and no matter what emote I choose to look at this same phrase is there. I have no idea what this is. Also it updates the time stamp every time I refresh the page to the most current time/date. I feel like this may be a bug? Does anyone else see this when they see their activity page or is my stuff just super duper broken?

chilly flare
#

I can't enable editor mode on the new website

humble pelican
#

you just add emotes to the sets you have access to.

chilly flare
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I manage emotes for a lot of twitch channels - I can't "impersonate" anymore?

humble pelican
#

no but it's easier now

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you simply click "use emote" and choose which sets to add it to

chilly flare
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is there something I can reference to learn how to use the new site?

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bc when I go to my profile on the new site, it doesn't even show who I manage emotes for

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im a lil lost and don't wanna be annoying lollol

humble pelican
#

it's an early preview, it's recommended to continue using the old site for now as features are missing

chilly flare
#

ok gotcha, thanks!

proud zodiac
#

Anatole Apu

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Do both sites work for adding emotes?

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Or which one is the one we should be usin to add emotes?

solid meadow
#

Apu is shit at chess

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Hes just fighting with them

humble pelican
#

next is experimental and will probably break often so if that doesnt work use the old one

proud zodiac
#

This is bound to happen right?

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the emote is png and meets all the criteria so im not sure

humble pelican
proud zodiac
humble pelican
#
{"level":"info","ts":1657754589.8947334,"caller":"image_processor/image_processor.go:151","msg":"finished","id":"62cf53dd48b099a480af82e3","msg_id":"81fe40b9-c8cf-4b8a-8a1a-dac9905b5abe","run_duration":0.364337598,"state":"FAILED","message":"file dimensions are too big (1200x1069 where the limit is 1000x1000)"}```
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Okayge there

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these errors don't get returned to you yet

delicate pebble
#

ive noticed an bug that sending avif files doesnt wanna send

proud zodiac
#

aaaa i see

delicate pebble
#

want me to try it and show the id?

proud zodiac
#

Thanks a lot Anatole

humble pelican
#

@delicate pebble sure

delicate pebble
#

ok hold

humble pelican
delicate pebble
#

webp worked fine it was just avif i couldnt upload

boreal coral
#

send me the emote

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that u tried

remote saddle
#

Just found something strange and i think its exclusive to Firefox

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while having 7tv and BTTV installed about 60-80 of emotes begin to say "by unknown user"

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when it worked on chromium browsers

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just wondered if anyone else had the same problem or if this a known issue

humble pelican
#

if you're looking at bttv emotes, some are "channel emotes" instead of "shared emotes"; only shared emotes have a owner

#

their system is weird

remote saddle
#

Even the global emotes say it as well which is strange

remote saddle
#

Oh well atleast 7tv works POGGERS

frail finch
#

Chatterino 7 shows an update but it says "Failed to load version information," is that a bug

boreal coral
lofty helm
#

trying to add emotes to a channel im editing.

#

channel owner also cant add emotes

#

and the channel doesnt show up on the new website

chilly flare
#

same thing happening to me

proven sedge
lofty helm
buoyant wind
#

the website gets load really really slow or not at all for me

#

everything else (internet wise) is fine on my end

marsh sonnet
#

Paypal integration broken?

humble pelican
marsh sonnet
#

I'll give it a go

#

Pog, it worked

#

thank you

humble pelican
delicate pebble
#

this upload is on png btw

humble pelican
delicate pebble
#

ok

#

thanks

wise violet
#

L

delicate pebble
#

๐Ÿ˜’ ofc melon says that

wise violet
#

fun fact liptons name isnt actually from the tea

#

he's actually named Ipton (some weird eu name)

#

he just gets so many L's

delicate pebble
wise violet
delicate pebble
#

???

pallid wigeon
#

TRUE

wise violet
#

IKR

delicate pebble
tidal bramble
#

Pop up dialog thingy gets cut on the top and bottom on mobile (screen is 1600x2560 if it matters)

zenith saddle
#

@humble pelican yo! im an editor for liriks in 7tv and since the maintenance i cant add or remove emotes. Can you do something about it?

bright fox
#

Assume this has been brought up, but emotes added post update aren't showing up in chatterino 7.3.5, on the main build haven't checked the nightly.

zenith saddle
robust pewter
#

WTFF not sure then, anyway shouldnt worry in a few days it will stabilize

gleaming abyss
zenith saddle
gleaming abyss
zenith saddle
#

and wait

gleaming abyss
#

yeah it's a known thing, it will be fixed soon

#

like vadikus said, it's gonna stabilize in a few days, need some work ApuApproved

rigid dome
#

had to "X" out entire tab and open new

#

gotta stabilize for sure

#

To report my experience: I added the emote "JEFF" during midway Jurassic World dlc; did not show emote addition in chat and the emote itself didn't load in twitch native chat (chatterino is a lost cause) until 1hr later

zenith saddle
dim siren
#

Live emote updates are broken on the ffz addon
Access to resource at 'https://events.7tv.app/v1/channel-emotes?channel=namiko&agent=ffz%3A1.3.0' from origin 'https://www.twitch.tv' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

buoyant wind
#

a bunch of stuff are still broken, everything will be fixed coming days

dim siren
#

couldn't find any mention in it in the logs, so i thought id mention it Okayge

pallid wigeon
#

Yesterday it was that When adding emotes it wouldn't show, but removing them would show, appears that today its neither @dim siren as trippy said a bunch of stuff is still broken, technically still works if you right click add from old website and then refresh the page

rigid dome
#

it does work from old site

#

takes time for the emote to load but it eventually does

rugged depot
#

when i'm in a raid i can tab to the previous channel's emotes until i refresh my twitch

oak ore
#

native

delicate pebble
#

as it should jesus christ

#

anyways are you on a old chatterino update?

oak ore
#

im using nightly 7.3.5

#

also checked on homies

delicate pebble
#

LULE homies

#

they havenโ€™t updated homies in a bit so use the latest chatterino we released and see what happens

oak ore
#

doesnt work on that either
tried the newest release, nightly and homies

#

only shows on native for some reason

delicate pebble
nocturne crater
#

yeah it's a known bug

slate locust
#

Newly uploaded emotes will not show on chatterino

#

)emotes uploaded after maintenance (

nocturne crater
cerulean ingot
#

I am having trouble removing an emote from a channel

#

:(

#

Thats what is ays

delicate pebble
cerulean ingot
#

How do I remove it from here? Just check the box?

delicate pebble
cerulean ingot
#

When I do that it just rechecks it

delicate pebble
#

hmm

#

wait it doesnt remove it?

cerulean ingot
#

Nope :(

delicate pebble
#

does it stay as a checkmark then?

delicate pebble
#

interesting...

delicate pebble
cerulean ingot
#

Oh I also tried this

teal gull
#

least buggy EU website

delicate pebble
#

SUSSY thats interesting

#

personally ive never seen this happen to me

#

i would wait till anatole isnt busy and he might be able to answer this question for you

#

Okayge ๐Ÿ‘

cerulean ingot
#

Okay! Thank you

humble pelican
#

@cerulean ingot is that only happening on this particular emote set, and that particular emote?

cerulean ingot
#

So its only 2 emotes, this one and the W version of it made by the same person

#

But I can remove other emotes

#

And it give sme this error ERROR: TypeError: Cannot read properties of null (reading 'emote_ids')

humble pelican
#

@cerulean ingot are those emotes privated by any chance?

cerulean ingot
#

Yeah they are

#

Pretty sure

#

Is it possible to have them auto removed by a moderator?

humble pelican
#

It's probably something I need to fix, i'll have a look into it

#

Private emote behavior has changed a little bit, but it should never prevent you from removing it

buoyant wind
#

fixes for chatterino? Pause

sterile flare
#

On the new site, I click on an emote, then I click the 3 dots, then I click a down arrow next to a channel, after that I cant press X on this window

civic tartan
#

new added emote is large in the menu

humble pelican
#

dank

#

i think i saw this actually

slate locust
#

retroraError LOKI

humble pelican
#

i think this is a case of image urls becoming australian

#

and just inverting themselves

civic tartan
#

yeah also a recently made emote cant be viewed

humble pelican
#

so instead of the first url being 1x it's 4x

cerulean ingot
#

Oh like how shirts in au are like say L but they are S in the US

modern island
#

Hello members, so . I've been experiencing with a friend issues with 7TV, OBS and twitch these past few days. In our streams our emotes no longer will show on the chat of OBS or the browser, they don't even show the custom emotes in OBS but they do show on the browser (Chrome).

The only way to see the emotes, is enabling a chatbox browser source on obs with stream elements and they will show up there. But nowhere else like it used to.

Not on chat, not on obs. They used to work perfectly fine 2 weeks ago. Like, all the chatters would be able to also see them in their browser chat while watching the stream

Did something happen?

slate locust
#

There was a massive overhaul of the backend a couple days ago

#

It broke a lot of stuff

modern island
#

Oh so, it's a big known issue then. So i assume it's temporary and it's not necessary to try manual fixes?

slate locust
#

I don't know why you can't see any emotes in chrome though

#

You should be able to

modern island
#

If i click the 7tv extension, they will show all my custom emotes to me or any who has the extension installed. Once you select them and send the message. It will only show the text instead of the emote. (A week ago it was working fine)

slate locust
#

Can you tell the streamer to relog into 7tv

modern island
#

Yeah. I will do that. Should we also reinstall the extension?

Also in OBS, to see the 7tv emotes and use them as a streamer. We enable FrankerZ extension with the 7TV addon. That way it worked fine until last week. And yesterday custom emotes no longer are displayed on obs either.

Weird !

#

Also, thank you for the kind replies. Much appreciated

visual axle
#

I would like to pay with Paypal, but this error message comes up

narrow matrix
#

paypal payment is broken i think, not sure Apu

visual axle
humble pelican
#

oh that again

#

im not sure why thats happening ill need to look into it, token is expiring

#

@visual axle try again

visual axle
#

has worked, thank you

brittle bronze
slate locust
#

Newly created (July 12-16) emotes won't show up in chatterino

#

Until today there was a hotfix for it so I think if you reupload it should work

#

I should be a mod

brittle bronze
#

PeepoClap good shit jeo

slate locust
cerulean ingot
#

Still cant remove my emote Sadge

wise violet
cerulean ingot
#

Leave it alone

narrow matrix
#

Depending on the website you can get some exclusive ones

deep sinew
#

Team

#

Pepeja

delicate pebble
civic tartan
#

From: #help-old
Somehow the user e_seoa is gone from the database?
The 7tv menu still show's their emotes, but not the default emote menu, and not in the 7tv.app site

thick widget
#

this X after enabling and disabling an emote for my channel doesnt work

humble pelican
#

has to relog into 7tv.app or some apps which still use login names won't work

wise violet
humble pelican
#

oh yeah that never got pushed

#

cuz i was waiting on excellify to fix something but he never got back

humble pelican
#

@cerulean ingot hey, could you try removing the emote again and send a screenshot of the error popup

#

i tried to replicate this assuming it's an issue with emote privacy but seems like that's not it, as it does always let you remove the emote

magic socket
#

I cant seem to upload emotes atm

#

every time I do it does this

#

then I reload and it gives me a 404 :P

delicate pebble
#

link the emote

magic socket
#

hmm I think it was actually bc of the image size

#

I tried with a smaller version and it worked

#

is there a max size?

delicate pebble
#

i believe so yes

#

384x128

magic socket
#

ye thats the biggest for what 7tv can display but I mean biggest u can upload bc 7tv usually auto resizes stuff

delicate pebble
#

thats something @humble pelican could probs answer nymnOkey but youll have to wait till hes free to answer your question

humble pelican
#

@magic socket whats id

magic socket
humble pelican
#

emote id

magic socket
humble pelican
#
"msg":"task processing failed","error":"file dimensions are too big (1200x1200 where the limit is 1000x1000)"```
magic socket
#

ahh okay yeah I was wondering what the limit was

#

ty

#

maybe for the new site there should be somewhere you can find the rules/limits

humble pelican
#

that error is meant to come back to you but we didnt set that up yet

magic socket
#

ahh okay thats good too

rancid gust
#

either it's a me problem or next.7tv.app/subscribe doesn't work FeelsDankMan

delicate pebble
rancid gust
#

i don't know about coding but maybe it's easier to make the "next" version of the subscribe tab redirect to the old one

#

like if you go to next.7tv.app/subscribe it directs people to the old version since there seems to be no "next subscribe" version

#

then again i don't know shit about coding LULE

humble pelican
#

use the old site for subscribing / managing subscription for now

#

numerous things on new site are currently placeholders

bright fox
#

uploading a webp where the first frame is completely transparent causes it not to load the rest of the animation

tidal bramble
#

probably hasn't been implemented on the new site yet but you can't upload zero width emotes or update them Stare

#

tried updating one and then adding it as an emote but it showed this

bright fox
#

upload the emote on the new site then go to the old site and change it to zerowidth, thats how I got it to work yesterday at least ApuApproved

tidal bramble
#

oh true 5Head

bright fox
#

5Head was anatole's idea

bright fox
tidal bramble
#

add 1 pixel on the corner or something

bright fox
tidal bramble
#

plus since it's webp you can increase transparency on that pixel

bright fox
#

Sad to say that didn't seem to fix it, but getting rid of that frame completely did so idk whats going on there

#

looks fine with out it so Shrugeg for now I guess

weary trout
#

currently there's no indication on if an emote is global, unlisted, or a zero width on next.7tv when you open the emote's page Hmm

#

dunno if that's planned or just forgotten about

#

like this is unlisted but i don't see it said that it's unlisted anywhere

#

also no warning/blur for unlisted yet

humble pelican
#

not forgotten

#

unlisted blur is something pretty high on my list though

weary trout
#

Okayeg okey

quartz axle
#

v2/gql user query errors if user has private emotes and you query the channel_count field

query getChannel($login: String!) {
  user(id: $login) {
    owned_emotes { channel_count }
  }
}
{
  "errors": [
    {
      "message": "70449 No Items Found",
      "path": [
        "user",
        "owned_emotes",
        60,
        "channel_count"
      ],
      "extensions": {
        "code": 70449,
        "fields": {},
        "message": "No Items Found"
      }
    }
  ],
  "data": {
    "user": null
  }
}
weary trout
cerulean ingot
#

@humble pelican

humble pelican
#

On the new site

cerulean ingot
#

Can I do the new site on mobile?

#

Oh I can it wasnโ€™t loading

#

1 sec

humble pelican
#

You'll get a popup error which I added specifically to debug this

cerulean ingot
#

Iโ€™ll have to do it when I get home, I am too dumb to get to the emotes on mobile

#

I got to it!

eternal crane
#

After adding an emote to multiple channels the window doesn't close pepegsit

vernal olive
#

neither does this one

cerulean ingot
#

@humble pelican It says bad emote Error 704613 Smile

slate locust
deep sinew
#

Garfield is right though. The links to Chatsen and DankChat are broken on the old website (and none of the links work on the new website happE)

random grove
#

So I re-uploaded an emote after the fix for Chatterino and now it works in Chatterino as advertised but now it doesn't work in regular Twitch chat instead. It throws this error message if I try to open the non-existing image in a tab:

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>8K0A2ZZCXYT7CS46</RequestId>
<HostId>
yG0KgkkILtkkDcpbeSNd2YS4e491e50eesJI5Bx1VS2cy2qySA1A1lQS8dH+GNH+WQdrF4fyMb8=
</HostId>
</Error>

twin plaza
#

preview of my emote is bugged

#

what is the reason?

slate locust
#

its processing

#

not a bug

twin plaza
#

thx

naive token
#

hi, i created an emote but everyone in chat can see it but me, i see it like this

#

how can i fix it?

slate locust
#

retroraError squidStare

magic socket
#

@humble pelican any new emotes I've uploaded seem to be working on chatterino but not twitch chat (not only for me but everyone)

#

tried refreshing browser cache, site cache, nothing worked

humble pelican
#

what channel is this, @magic socket

magic socket
#

twitch channel?

humble pelican
#

yes

#

where the broken emotes are enabled

magic socket
next lichen
#

yea its also happening to me 2

humble pelican
#

i see whats happening

wind oriole
humble pelican
#

@next lichen @magic socket @naive token @keen ore the issue with broken images on web should now be fixed

eternal crane
#

Updating versions of gif emote resulted in error pepegSitIntoHackermenting

tidal bramble
#

Copy the ID of the updated emote and open it through the old site

#

(If the error is for trying to update in an emote set)

vernal olive
icy cliff
#

Unable to access channels I edit for on new site

humble pelican
#

try middle clicking, user cards currently crash the website

humble pelican
# cerulean ingot I got to it!

i think this is because the emote's name is one character, and due to the way emote names work now the server is not letting you touch it (as one char names are not allowed normally).
One possible fix: click the down arrow button -> customize emote name, then enter a name that has multiple letters; if this works it should let you remove it

#

if that doesn't work i can remove it manually for you as it's a bit of a special case

cerulean ingot
#

I changed the name to Testing1 and it still wont let me remove it @humble pelican

#

It'll be testing1 and testing2 for the other one that need removal

#

AKA W and L

deep sinew
#

โœŠ PoroSad
free 1-letter emotes!

cerulean ingot
weary trout
narrow matrix
#

i didnt even know versioning was already released

void zinc
#

giant emote in preview

#

having it across other channels too, seems to be when a new emote is added

limber pilot
#

i like the settings of showing timeout/bans, but i THINK it breaks the BTTV setting of showing deleted messages. have to click to see them

weary trout
#

4Head just remove bttv

#

ffz and 7tv already support bttv, don't need the extension

#

since the devs are toxic and don't want it to work with 7tv

void zinc
#

are they actually not making it work with 7tv

chilly garnet
#

BTTV just conflicted with 7tv a fair bit. That could mean something else like them building theirs without worrying about compatibility with others

#

But FFZ has worked really well & devs have been accommodating. Has the same features as BTTV & there is no need to have bttv

cerulean ingot
cerulean ingot
#

@humble pelican Idk if you saw my message but it didnt work :( sorry for the @ if you did see it

humble pelican
#

whats the id of the emote set?

weary trout
humble pelican
#

no

weary trout
#

oh ok PoroSad

humble pelican
#

but also versions never actually pop up in queue i think

cerulean ingot
#

Like the link? or how do I get the actual ID I am dankClap

#

in the hyperrat channel

humble pelican
#

whats your username that will be easier

weary trout
cerulean ingot
#

KiraTypesAlot

#

But its in HyperRatTV channel

humble pelican
#

oh ok

humble pelican
weary trout
#

oh ok Smile

humble pelican
#

@cerulean ingot should be off

cerulean ingot
#

THANK YOU

thick widget
#

the stage ui

magic socket
#

@humble pelican some emotes not working in chatterino rn, they're just blank

humble pelican
#

they were uploaded between july 12 and 17

magic socket
#

yeah

#

is there something I gotta do to fix it?

humble pelican
#

either wait a few days or reupload or create a new version (but versions are slightly scuffed atm)

magic socket
#

screw it I'll try updating with the same file and see what that does

#

if anything I'll delete and reupload

#

KEKL welp I have too many emotes awaiting approval I didn't even know that was a thing

#

what's the max?

slate locust
#

3

magic socket
#

damn alright

slate locust
#

Its really dumb and stupid and lame

#

@humble pelican please remove it

delicate pebble
#

@magic socket i went ahead and approved your emotes go ahread and upload the emote FeelsOkayMan

magic socket
#

FeelsWeakMan bLaMmO wasnt approved

#

got this error

magic socket
slate locust
#

WTFF tofuCommie

magic socket
delicate pebble
#

this is a known error i believe

#

@humble pelican pajaDink

magic socket
humble pelican
#

its because it's not approved, versions (wrongly) need to be approved to be enabled

humble pelican
#

which isnt intended but the way it works currently

magic socket
humble pelican
#

link?

delicate pebble
#

link it

delicate pebble
#

ok refresh

magic socket
#

still giving me the same error

delicate pebble
#

i approved it

magic socket
#

also I have like 15 emotes that arent working so is there a way I can get auto approve or smth and I can just reupload them all

delicate pebble
slate locust
#

tf gets auto approval, uploads pogballs

magic socket
delicate pebble
magic socket
#

sounds good ty

#

how long do I gotta wait to not be rate limited btw @delicate pebble

delicate pebble
#

when we approve your emotes

wise violet
#

you can only have 3 emotes awaiting approval at a time

magic socket
#

nah but it says im being rate limited if I try to upload them too fast in a row

#

"Error: Rate Limit Reached (429 )"

humble pelican
#

60secs

magic socket
#

aight ty

magic socket
#

reached max waiting for approval (also sorry for delay lmao I be getting distracted)

magic socket
cursive quiver
#

is anyone else experiencing crashing while running the chatterino nightly build? its only happened to me 3 or so times over the course of the past 2 weeks and only really happens if i have it open for several hours at the time

#

it might just be cause i have 60+ tabs open LULE

nocturne crater
cursive quiver
#

i dont remember it being a problem until i updated to nightly tho

#

could it be an issue with the events api? ApuThink

nocturne crater
#

I doubt it, all my nightly chatterino's have crashed. I suppose it could be, I'm not a dev

humble pelican
#

chatterino crashes occasionally that is always the case

#

mine crashes about once every few days

midnight kelp
#

this emote im trying to delete it stuck

#

and these erros keep happening

midnight kelp
#

Also the emote is moving incredible fast when its not

marsh plank
#

Hey Guys, why i cant change my avatar logo? i upload a gif under 5MB and nothing happen

terse mesa
#

a problem in next 7tv version , persian language should be right to left not left to right

#

and another problem , i can't find swap editor channel bottun

humble pelican
terse mesa
#

i am editor at 9 channel

humble pelican
#

click the ellipsis on emote pages next to the "use emote" button

terse mesa
#

ok but how can i go in there emote sets and delete a emote ?

#

and i cant close this

buoyant wind
humble pelican
#

when the checkmark is blue you click and it becomes not blue which means it's removed

#

if you mean quick actions (via right click on emote cards) this isn't functional yet. but you can at least make it so the button on emote page uses a set by default

trail cedar
#

error on banned inbox

humble pelican
trail cedar
#

the <br> thing

trail cedar
#

close button breaks if you press more

trail cedar
#

Emote set names do not have limits

nocturne crater
#

My browser lags as I scroll up LELW

humble pelican
#

@trail cedar why are u like this OMEGALUL

#

weird i thought i put a limit

#

it was 40 iirc

#

guess i'll go double check FeelsDankMan

trail cedar
#

FeelsStrongMan too much free time

narrow matrix
#

But the bounty is like 3 LELWs

midnight kelp
#

Guys I want to delete my blankies emote because its causing me problems

#

but it doesnt load when i click on it

chilly garnet
midnight kelp
#

these two aren't working but the last one is working fine

chilly garnet
midnight kelp
#

so can i add it 1 more time plz?

chilly garnet
midnight kelp
#

got it, thanks

#

and its working great, thank you so much atmos!

#

โค๏ธ

chilly garnet
spare nacelle
#

yo guys i have no fking idea how to add new emote on new version of 7tv anyone knows?

slate locust
#

click this

spare nacelle
#

but its doesnt working on chat

#

its already added

slate locust
#

have you tried refreshing

spare nacelle
#

yes

slate locust
#

what is the channel youre trying to use it in

spare nacelle
#

no idea about this section whats that

#

im using youtube

slate locust
#

link

#

the yt

spare nacelle
#

oww its working now

#

can u tell me how to change the letters

#

which is im trying to change miobye into mioBye

#

B is big

slate locust
#

click the arrow

#

then change alias

spare nacelle
#

thanks a lot!

slate locust
brisk apex
#

Can you please add the 6-month sub badge to my acc? I'm pretty sure that I'm subbed more than that but I don't have the badge

humble pelican
#

Badge upgrades are nonfunctional currently following the upgrade to v3, will be fixed soon