#bugs-and-stuff
1 messages · Page 6 of 1
no clue why it does that then
i think this is already known but atol hasn't gotten to it yet 
WTF ?


hmmm maybe the one where the title describes the emote
just a guess though. idk. it’s completely unclear
stop using logic
You in Russia ?
it's fine here
Oh okay I know people are still having issues in Russia with 7TV
7tv worldwide outages
(Not from Russia) 7TV works on normal view but not in Mod view 
is there a way to disable the big emotes? i am just using 7tv
!?
@vernal summit did you change something
i think it broke when you changed the name
that might be it yeah
oh alright
i didnt touch the colors though
and when i go to put "null" it doesnt actually update to that
anatole had to do it for me on my paint earlier
Things like this would NEVER happen if I were in charge of the paint department 
they still would yes
it went back to 0
"in charge of" 
copy to clipboard change it to null then import from clipboard
changing it on the slider puts it right back to 100% too
i do apologize for the naming mistake, overlook on my part, but it rly shouldnt break the paint like this when i didnt touch the colors 
i just subbed a bit ago an my twitch stuff didnt change over yet do i still need to wait or am i missing something
what twitch stuff
like the name color an whatever my avatar isnt animating on twitch either
it can take up to 30 minutes to update currently, make sure you close and reopen your browser!
yeah i refreshed a few times cleared cookies/cache an rebooted
not sure if this is the correct area too post but have u thought of when u edit profile too change name, the twitch name is there and u can see the colours on your name before saving
if you want to give some suggestions, feel free to post them in #1011268040408698930
Probably unintended result:
When you're on emote-page >2 (depending on your screen size), switching to trending emotes will also try to show that page, even though there are no results to show.
Example:
Start here https://7tv.app/emotes?page=500 - Klick on category and switch to "Trending". It will refer to https://7tv.app/emotes?page=500&category=trending_day
Better result would be to show the last page with available trending emotes imo.
Having trouble opening emote set pages rn
yea theres some quirky stuff going on when on top/trending
Emote sets from a profile also
what happens?
thats great
its most probably caching
what you mean, like, you want me to clean my cache?
i already did both, don't work, but something curious that I realized, is that at the time it was working, there was no red message, the yellow one I don't remember, but I am 100% sure that there was no red one
do you think this might have something to do with it?
Yeah, in Anonymous mode, the site load
and dont have this message
I discovered the problem
when i am logged in, the page don't load, when i am not logged in the page load

can you test it to see if it is only with some people?
i dont know a thing about code unfortunately
anatole is asleep rn too
ive not experienced it at all myself
I can confirm I have the same issue, breaks when logged in
Heh I have the issue too.
Tried Firefox and same problem. Deleting cache cookies etc was no help
Anyone had same problem? Cant resub or use sub badge and etc
-738414 
end in -738414 = perma sub 
Bug reported = -1 perma sub 
perma sub would be nice but i cant use any benfits ))

@humble pelican
prolificpimp
is it fixed?
yes, ty

+738414 
weird state, had an active sub cycle but also the marker that it ended
found 7 other subs with a similar state i fixed that too
gj

Hi i need more slots i have 250 emotes kipstartv on twitch

1970 was 20 years ago
remember the y2k crisis? 


when going to 7tv website my twitch lags tf out, use to not do tthat
like its unwatchable laggy
Fastest 7tv approval 
how do i make chatterino detect that iv'e switched my animated pfp on 7tv?
ive replaced mine like 2 weeks ago, and it's still showing the previous one
i tried relogging on chatterino and obv closing and reopenning
skill issue
is there a way i can unlink my channel ?
you sure about that?
Make sure you have at least 1 thing linked, i.e. discord
Or you may not be able to log back in properly
i was trying to delete my profile in the site and i cant
I dont think there's a way to delete profile rn
So why are you trying to delete your profile? Something wrong with the acc?
im re-branding my channel and it still has the old name for some reason it doesnt get updated
If you can wait, there would be a rename functionality in the future
You can refer to this
#faq message
hello! I'm sub of 7tv (nick soiostudies). I change gif profile picture. It changes in 7tv site, but didn't change on web twich or chatterino.
#faq message
tldr: wait for 10 mins after change to take effect
I changed it day ago
try logging in and out of 7tv: #faq message
If that doesnt work maybe try uploading the file again
It doesn't update on chatterino
it didn't help
DinkDonk anatole
[user] soiostudies (soiostudies)
Пока что не стримлю ¯_( ͠° ͟ʖ °͠ )_/¯ Зато я есть активным и главное адекватным зрителем :)
689260888
535372630266740767
Subscriber
Default
there doesnt seem to be an issue @severe stone
are you using the browser extension or as an ffz addon?
check this setting too while ur at it
use ffz addon, but i can see other gif profile picture
it works just fine with the browser extension at least
and in chatterino7 i also can't see only my gif profile picture
so should I just wait?
yes
ok, thanks
ticking 'exact match' in the search doesnt show emotes in proper descending channels number
idk if this is new, but it's a thing now
Hey someone is searching my name in 7tv but he didnt find me but i find him. Any solutions?
what is your twitch name
we've had a problem of names being too far down on the list before
idk if anatole looked into it or not
what a limit
its should favor exact matches
u cant rename on website currently
sorry for the inconvenience, this really should be looked at 
well theres no momentarily name change on twitch either, u have to wait months to change it again
if you really need it you can do it on old.7tv.app
old website 
oh TIL
i think they want to add as editor or something
Had the Problem that newer nametag paints (f.i. Uranium or Life in Plastic) change the color of /me messages to chat background color (or maybe black, not sure about that) instead of the chosen twitch color. problem occured on firefox.
yea we're having a bit of a problem with that
sorry for the inconvenience, anatole will look at it when he has a minute over
im getting a “Emote not Enabled” and “Emote Already Enabled” popup only when pressing it once
Yea someone want to add me as Editor on his twitch 😄
F5 
is it normal for 7tv's website to go super laggy with firefox?
it works smooth when i'm using chrome but on firefox it lags a lot
pc skill issue
but also I think firefox handles video/image processing in a single thread
i've noticed having alot of videos or images playing in firefox slows them all down
it might be loading avif instead of webp
and if you don't have any av1 decoding hardware, it's gonna be kinda slow
@teal atlasWhat GPU do you have?
3080
soon
well someone did make a patch
ooo is there a fork?
who knows what release it would make it into if any
not a fork
its not git based
its just a patchset
PatChest
On the migrate page when clicking on an emote it actually adds it right away and you can't undo it from the page, the apply button is meaningless 
the "apply all" is to apply all
i do agree it's confusing though
its being worked on, we just wanted to push the tool 
it does nothing tho?
Like when I choose an emote it's immediately added
What does apply do if changes are actually applied immediately?
if u dont wanna click every emote section u are supposed to be able to use "apply all"
It like selects the first one from every choice?
yes exactly 🙂
yea sorry for the confusion 
No worries, just add an issue for it on github or something idk
ooo i clicked by accident an emote using migrate and i can't select a different one
i think that's a bug 
read above convo mopolo
i see thanks 
its being worked on
dont fear
when migrating emotes when you select one you cant change your mind lul
read above convo
augh
cant add more than 400 emotes to "guit88man" channel, on "Use Emote" i see "400/400"
UPD: Fixed (explained) by @delicate pebble thank you ❤️
^ same
@burnt field @elfin hemlock
f5
@burnt field @elfin hemlock also #faq has the answer too
lost to the doc
migration
uploaded emotes from bttv aren't added when searching for emotes to replace
as in like ones you've personally uploaded
yeah
would be useful to have for some people
since a lot of people just reuploaded emotes to save on bttv slots
we were testing as it was going up so we have most of the stuff noted for change - stuff is being worked on
Ill just add that in
👍
also would be nice if the highest quality version of emotes showed up instead of just the most popular ones

that might be harder to code 
u dont have to pick the ones that are presented
for now just pick the ones you actually do want (dont click apply all) and save the rest for later 
or, do apply all and still go back and manually change them to be as HD as possible 
based reply to zach btw 
wait what replace feature


thats the migrate feature

set is already set to 300
f5 maybe
stuck on Resolving emotes for the past 10 minutes, refreshed several times already
bttv blocked it 
i know they tried that once
did they already patch the new patch 
@boreal coral @humble pelican it's down again i think 


Checkboxes for uploading emotes still don't work and you can't add your own private emotes to your own sets
Tried to search for this issue here, but seemingly nobody complained, so it might be a me problem, but any tips on why Youtube is lagging on second monitor whenever 7TV site is in the foreground?
are you on firefox?
Chrome 😄
I always had this issue since using 7TV 
theres alot of video to play and decode
chrome likely intentionally only allows videos to take X % of processing time
I'm on a 10th Intel with an RTX card, this shouldn't be an issue 
to mitigate resource starvation
Ooh, you mean it that way, but how come nobody else experienced this 
I mean I get this all the time
on firefox
actually someone reported this earlier today
its not a new thing, its just a limitation of browsers that we cannot avoid
So this only happens when all the emotes are moving, when I have a full page of emotes (not the one with pages) it's worse
There's nothing to do then I guess
Opening 7TV in Edge or some other browser solves the problem at least..
Am i missing something? Why do you need 7tv open all the time 
No, I was just wondering if it's an issue with 7TV as I didn't have this with any other site ever 😄
oh 
But I got curious, so I disabled hardware acceleration in Chrome, and the issue is gone 
It's not a real solution as that has other negative effects, but I wonder what could this mean, that it solves this problem
Anyway, I thought I'll report it, and now I'd like to correct myself, as I don't remember this being an issue before the new design (but I only used 7TV for a couple of months), but might be wrong.. so first I thought it's some kind of new standard used with the animation or something, hence why I thought it might be a bug 
Not a big deal though of course
well it is a new format
emotes will preferentially load as AVIF
theres not much hardware decode support for it at the moment
chrome should detect when using "hardware decoding" to decode avif is actually slower
yeah this happens to me for emote set pages or channel profiles (aka loading like 100 emotes on a single page)
Cool, so it's not an extension compatibility issue on my end.. I had such problems with Dark Reader in the past 😄
I've also noticed that chrome will play gifs very sloppily (frame timings are very inconsistent) when hardware acceleration is enabled. It's much smoother with it disabled, or in Firefox.
So maybe in the future it will get better I see 
that's why atol temporarily lowered displayed emote resolution to like 2x a while back 
too many complained so he probably just reverted it and said fuck it to the usage
maybe he purposely did 1x to trick people into thinking 2x was the norm 
F5
I just got here though!
yea but refresh usually fixes
it did not
is it conflicting?
perhaps?
Screenshot without the error
no it's not conflicting anywhere
link the emote?
did you try adding it to either set
yes either set gets an error on adding or removing
only while using the check box
just + Use Emote works without error

I mean, they're both working, it's just you get a message when adding/removing using the box
Go to the emotes home page and see what emote set is set to default on the bottom left
ah another bug possibly found
adding/removing isn't added to my history now
oh wait here it is, maybe it needed some time to show up
Maybe try switching around bc between these two from that menu and see if it changes
shift-refresh didn't fix it, so I doubt it's a caching problem
sometimes it takes a few refreshes too
Trying to use the importer but its not importing anything 
Oops, something went wrong. If this persists please report this error to us
erm
thats not the issue?
you too im trying to get emotes and my channel is linked but when i add to my collection on 7tv its not showing up on twitch
not even showing up in my obs when ive enabled 7tv in obs
its working now though so w/e
Same with my friends. He tried to import bttv and they didnt show up on his emote list
like my better ttv emotes work but the 7tv are not and i like the 7tv ones better
nvm im just fucking dumb
]GEEE GEEEE
i didnt select the emote folder
The migrater is broke since bttv is blocking 7tv from accessing data. Anatole is working on a fix 
just a visual bug
emote website war 
it is - go into the set and edit max capacity is the exact fix you're looking for
7TV + FFZ > Nightdev
idk if youre having a hard time reading, its not
the limit was showing one place as 300, another as 250
cause your total is 300 but you hadn't updated set capacity.. simply trying to help through the scuff of this update
Nightdev sucks franks
everything has been pretty scuffed since v3/"next" got rolled out but i dont use twitch much nowadays anyway
All you needed to do was refresh the page, it's not actually 250/250
Partner status has not been updated on site
Twitch: https://www.twitch.tv/1produx
7TV profile: https://7tv.app/users/61d0723a4c8d7418161384f3

@upper quarry they're working on it 
some people either don't have partner/verified on the site atm and they're just working to fix it
I think atol said he would run a push soon 
I encoded a 12mb apng to (lossless) avif with avifenc and it became 4mb, but when I uploaded it to 7tv, it said "Processing failed:" https://i.alienpls.org/Wmf.png . Emote url: https://7tv.app/emotes/6351eb1404c60cee7a31d672 (stuck onLoading previews... (1/0)) | File: https://i.alienpls.org/XYr.avif
to any devs or admins
is it below 750 frames?
weird
im not sure why that is
@civic tartan I'm aware
will look
hmm it seems it failed to extract the frames from the avif
not sure why exactly
🤔
likely an issue with the extractor
this failed
I don't think the image processor can handle avif when they're larger than 128 pixels wide OR tall
last I tried to upload something
my memory is a bit fuzzy
renaming emotes is so buggy, just doesn't work most of the time
how so
i just realized atol axed the alias term

type it up top?
like i change the name of the emote at the top then press the rename icon that is green

doesn't do anything
worked for me
sometimes you gotta refresh the page a few times to fix it
but usually should work normal
like sometimes i've loaded an emote and the only button i see is "MORE"
few refreshes fixes it
@deep sinew no it's not that, I just tested it, I cropped it to 128x128 and it still says "Processing Failed:" https://7tv.app/emotes/63521ac91db00a204da600d2
it's always been 100 i believe
shows the emote as deleted i think 
so it wouldn't show an error just refuse to let it go through 

this is likely due to the decoder being bad
perhaps i just need to update libavif
trying to add an emote from one of my emote sets to an emote set on a channel that i am currently impersonating and "70403 - Insufficient Privilege" error message pops up
opening the emote in a new tab and then trying to add it is a valid workaround, just reporting it for the sake of user experience
probably just a bug, usually refreshing a few times fixes it
yea theres been some minor bugs, mostly visual, since the add menu was updated
that helps though, thank u 
nah they've been around since the start of emote sets although in a different way 
I bet I could find a report from me back then
does it matter
!
explanation = 🤓
!!!
this is how people will react when @vernal olive makes a wepb tutorial
NO ONE CARES
just acknowledging that its a bug is enough we dont need to delve deep into the entire lore of it 
except that it might help close out the source of the bug 
you = everyone 
if no one cared about bugs and nitpicking then they would never get fixed
oh wait 
Maybe you're right then
What?
I have a problem, I want to add emotes to the channel, but shows me the limit, even though I still have a lot of space
go into the set and click the pen icon to edit the set capacity 
fastest android 

hello i am editor on my friend channel but i cant add any emotes, anybody know why?
does your friend have an emote set?
♻️
not a bug but an unintended change probably
Because the tolerance is set as 10% by default most people will miss out of wide emotes because it will simply not show them
I think 100% tolerance would be better as a default setting since default settings should show ALL emotes
it doesnt affect it unless you modify the values
will still confuse people
oh I get it, even though it's at 10% as long as you just write the name of it, without modifying any of the values it just ignores the 10% completely and shows all
this is wide emotes only
maybe i'll change this however
to be just simple buttons
rather than the raw values
either that or something like a resizable shape representing the aspect ratio
also it might not be working for emotes that are smaller in height like 4:1
384 x 96 / 4 x 1
4:1 isn't a thing
the maximum is 3:1
no 
that's how aspect ratio works 
the height value just becomes 0.something
so instead of it being treated as 4:1, that emote is technically 3:0.75?
yes
its a set rule that the widest is 3. having it be anything else would be confusing
anything more or less is going around that value
because for a user it's easier to work with increments of 1 ( or rounded numbers) in ratios

hold on I gotta use the calculator to find the ratio for it
somehow it's a repost lmao
works with this
interesting though 
what is thaaaat?
a ratio search?
what on earth would you need that for?
doesn't even work 
it's aspect ratio not exact value search
well it should still work
no
???
it's pegged to the standard value of 128 pixels, not proportional
so basically people have to enter 0.875:1 to get the 112 pixel-wide emotes?
why restrict it when it's just raw math?

I just used 112x128 because I know there are emotes at that resolution
it's much faster to do it this way
otherwise the query would have to check against every single match one by one
naw fam
for a proportional ratio
im talking about the internal query
it's matching against the standard size
doing it proportionally instead of pegging it to a constant would make it slower
that doesn't seem relevant to what I'm saying
and ultimately the result is fairly similar, the ratio is just based around 128 pixels
if 0.875:1 works, then 112:128 should work as well, because they're the same number
it would just get divided to make a x:1 ratio if that's what the server needs to query
is there any 112:128 emote? 
there are many
many bttv emotes that has been "fixed" to look correct on 7tv will be 112x128
where the unfixed (ugly) ones will be 128x128
i'll probably end up abstracting away these raw values in the future
with some predefined options or something like a resizable shape
is it better change from ratio into pixel search? add a slider with number box on the right, max width is 384, 0 = any pixels
Example: Width 384
Height: 0
nah i dont like pixel search because it's unclear which responsive size is used
ratio kinda dank 
Ratio tolerance % is also hard to understand
1 % = exact
maybe change it from "Ratio tolerance %" to "accuracy"
100 = exact
easier to understand, at least for me
again consider this a thing for advanced users atm
well it's tolerance, which I think is fairly universally understood to mean lower = more exact
it'll be abstracted away in the future with a more simple UI

yes
advanced/power users won't need or want a "more simple UI"
it's a cool feature for sure, but I almost feel like there might be more important things to work on at the moment 
no these fixes have been pushed back for months cause of bigger things
they need attention too
there are indeed other things i have to work on, im just dedicating some time to various QoL things that have been pending for a while
not only to make my job easier but to make it more user friendly
also remove the ratios doesnt reload the search because the values are empty 
either have to reload emotes page or enter 1/1/100 in filters
my friend added me as an editor but i cant add any emotes to his set 
it doesnt appear
refresh 27 times precisely
omg it worked

i searched for an emote on my uploaded emotes tab and it literally just dissapeard
also yamada apparently got unmoded but they still show above everyone
think they need to add 1 themselves first
they did
also refreshing exactly 27 times solved it
W
to add to this— do people who get modded show up at the top or does their original PLEB position stay?
can anyone think of any recent mods
namtheweebs
I show up at the top too
i don't think trial mods are different from pleb
disabling hardware acceleration fixed this in both Edge and Chrome
actually pepega that it took me this long to just try that lmao

Still have no idea why it interacts like that 
is the migration tool bugged? it seems like all of the "best" matches are just the newest uploads or something
https://clips.twitch.tv/SolidDaintyWerewolfTheTarFu-uMzqvwp7etbKPlyM

that is weird
it also didnt gather all the emotes when i tried to use it, even though all of them had a 7tv emote available
where's train 
@weary trout migrate should be fixed now
it was fetching ininverted order
least popular instead of most popular


thank god it doesnt show unlisted 
it was showing private emotes
fair enough but it's similar
true
no one can add private emotes anyways 
you have to unprivate them to use them
and reprivate them after
yep
eventapi still has no support for versions 
also right click -> add emote with conflicting name
doesn't pull up the replace conflict menu
use emote from emote page -> conflict -> opens set menu instead of replace conflict menu
was probably mentioned before already, but i have a bug in an emote i've made
ive uploaded a new version to an emote and deleted it because it had the wrong dimensions and now it has this bug
thats normal
when you delete the base version of an emote it does that
Aputole mentioned something about it either being fixed at a later date or something else, I cannot remember
nono, i deleted the version. not the base emote
it's at the bottom of the versions list cuz it's dated back to 1970
we were operating in 1970 you just forgot
its new in terms of that
because when deleting bases it used to produce the ? emote bug
now it just does that instead
for both base + version i assume

yeah so what would happen was the ? emote bug makes the emote basically be in emote purgatory
and then this one just makes it so that it doesn't reproduce that bug afaik
so that you can still add stuff to it etc.,

oh
thats a discord visual bug
thats my main pfp the green is just a server pfp for 7tv
oh

speaking of, im wondering if a mod can delete these kind of emotes https://7tv.app/emotes/63019c6d6c749bd13451f292
uploaded by TrippyColour

ones that have the ? preview bug cannot be deleted by us
aputole is the only one that can touch emotes like that

when I say purgatory i mean it in a literal sense, basically the emote doesn't exist
because people would delete the base version of the emote and I mean theres no base there now so its stuck
just fix it 
soo i only see 7tv emotes no badges or colors on twitch rn after i restarted my pc and my buddie has the same problem so yeah
on native or chatterino?
native just in chrome browser
oh hmm
im not sure why that would happen
my other friend said it happened to him before and he had to wait for a bug fix update
do you have any other extension?
night wouldn't right
thats why im asking 
but it also might be an ffz setting or something
its working now idk what happend i didnt change anything
weird
I set a different custom name but the conflict is still there
Refresh?
Still
@humble pelican know u guys are busy but aliasing seems to be broken, I can't do it either
broken how?
it doesn't actually alias the emote
we put in a new name and try to add, but it still suggests to replace cause of name conflict

renaming an existing emote worked for me just now too
so before you had to rename when there is a conflict but now you have to replace if there is a conflict 
dude i was about to bitch about this 

"exact match" always shows "No emotes found" no matter what i search for 
Im trying to add a new emote but doesn't matter what i make every time shows
"This emote is no longer available"
make sure its below 1000x1000, 750 frames if animated and 7mb in size 
Hmm ok
jajaja it works! thank u
for 2 pixels 
on owned emotes only: typing something that has 0 results/matches makes the whole "owned emotes" disappear

(refresh fixes it)
Right click on it and then remove
I did
If that doesn't work then a mod might need to do that manually
point is, a deleted emote or an emote from a deleted user shouldn't get stuck like that

yea this happens from time to time
when the emote code goes to 00000etc i think it needs to be cleared by devs
Hello, i changed my name on twitch, so when my sub should renew i renewed it but my color was gone and my badge after that, so i was on 7TV website and unlinked my twitch and relinked it. But after that my 7TV was empty, like im a new "account"
because the link was with my old twitch name
its the same twitch account just another name
this is my account´s old name : mechanixttv and new one is mechaniix
https://prnt.sc/4XnbalfnS-w7 screenshot of my old name on 7tv that didnt change to my new one
Yeah that's currently intentional and the option to update or change your 7tv is not yet implemented.
Make sure to keep your account linked anyway to retain functionality
Try this method #help-old message
not working
i dont know what t odo
@trail cedar cant you just somehow move my account right now with my old one?
I dont have perms for that
It sounds same as this problem here #help-old message
and the method i gave worked for him 
[user] MechanixTTV (mechanixttv)
Mechanix aka Kanax / 25 Jahre alt
This, what melonify said
Im on mobile so i had to hold the sign in button
not sure on desktop
Its right click i think
And click "Use discord" the button should change into discord logo and then login with your current discord account
once thats done, go to your profile and authorize with twitch

you are the best

it will update instantly once you add it your profile
okay thank youu ❤️
paints and badges take around 10 to 30 minute
okay good to know
what's that error? Error: Insufficient Privilege (403 )
Refresh your page
whats wrong with your parser? https://7tv.app/emotes/635ada2300480f9c6a192191
oh im confused
on preview it look different
Hello, anyone know whats going on with this? When I hover over the enormous emotes it opens the emote previewer that normally tells me its name, but its blank besides the 7tv logo
yesterday it was some other global 7tv emote that was ginormous instead of the S emoji
🏛️
When new features get added, people that translate for us have to translate the new features. Maybe its not translated yet but you can contribute here https://crowdin.com/project/7tv
I forgor to translate 💀
Ill do it tomorrow i couldn't figure out how to do It on mobile

refresh page, this plugin does that sometimes 😄
interesting
havent really seen it til recently
Can anybody help me out? Whenever I try to sign in with twitch I get this error message
Try this method
#help-old message

Im not sure about this one, you can try disconnecting 7tv from https://twitch.tv/settings/connections and relogin into 7tv
Might have to wait for an anatole wake up to help you
@humble pelican Help
thats night's minions at work probably, oh well at least theyre wasting their time fighting this instead of improving their platform 
bring back #7tv porn
Yes I know what that means haha got em
ok sorry thank you
Hello. I noticed this a couple months in a row now... A few days before the month is up on a 7TV sub expiring, we can't add 0 Width emotes due to "not being subbed". If 0 width emotes are still usable for a few days after the point at which we can no longer add 0 width emotes, either we are getting bonus days of use of the emotes or less than a month of being able to add them. Either way it's kind of awkward. 🤔
I've been informed by multiple people that 7tv emotes just dont seem to be working? They don't appear in channels (besides the global ones). Does anyone have a fix?
can you send a link of a channel where this happen?
think they mean like this, happened today where all the emotes arent enabled but the emote set is still there
https://7tv.app/users/6160cd8f0f93a2d6173c0c8c
you need to select an active set like this
Greetings, a streamer I admin/editor for recently got partner and changed their twitch name. 
This of course broke a lot of things other than 7TV.
After reconnecting 7TV to the new account name most things started working again.
7TV still shows the old channel name as the 7TV profile name even though the connected channel is the new name.
Desktop clients/addons that use 7TV seem all fine now.
But things like chatsen on iOS still seem broken for 7TV emotes.
Is this something an admin/dev could look into in the backend if the 7TV user profile can be updated better?
yeah we're aware that 7tv name is unlinked and there's no option to change yet. All functionality should remain though try refreshing chatsen again.
Done that. uninstalled and reinstalled didn't fix it.
if they put the old channel name in they can see the emote set
looks like a fix was deployed from their github, is this ios or android?
The one on the ios appstore looks to be a few months old build
iOS. tested on my android, it is fine.
Well let the effect community members know just to have to wait
thanks for that
I don't think you can easily download and install the latest IPAs on iphone but it's present on the chatsen github; https://github.com/chatsen/chatsen/releases
my sign in randomly kicked me out
My bad if it's been mentioned, but trying to add an emote with a conflicting name and renaming it beforehand still spits out the conflict message 
You didn't rename it?
See top right
emotes are case-sensitive
Hmm
I did this yesterday, so I know it worked for me at least
Okay, so if you want to fix it right away, add the one you want to rename first, rename it and rename the other - That's the way I worked around it 
Ok so I made my halloween set emotes as main emotes, but I can't seem to use my actual main set on my channel and idk how to reverse it.
Hello, I can't add emojis on twitch, what should I do?
Oops, something went wrong. If this persists please report this error to us Failed to fetch from provider BTTV, you either don't have an account or the API is down.
this is what it says me
The migration tool is down atm
thanks 

I am having troubles importing from BTTV because my channel name when i made that was TeamAmerica_USA and now its just TeamAmerica, is there anyway i can make it so i can still migrate over?
or migrate just might be broken atm
I keep getting this message . Wont allow me to sign back in.
Am I the only one that experience the suggested emote list breaking and giving me no matches?
The images are from the same streamer but I had to refresh page the second time for them to show up
I'm not sure if this issue is at Twitch or not, I just assume its 7TV since the emotes won't show up without it.
It's been a few months now i don't have any matches either, and using : often makes the Message bar totally disappear :/
Elp, trying to migrate my emotes from bttv 
Thanks
(btw bttv dev is a loser)
holy 

Are emote uploads broken? I upload an emote. Get linked to the emote id page and it shortly says processing and then it says "This emote is no longer available"
Like 15mins earlier I could upload emotes
I tried webp and png, pretty big pictures
oh 1kx1
thats it then
Its a bit over that
Thanks

I can’t log into twitch on 7tv it still says BSON error

BAND

they hate the lewds 
Might be known (if done before approved):
1. Upload an emote
2. Upload a 2nd version
3. Delete the 1st version
4. Emote links to the original version in owned_emotes https://i.alienpls.org/Ukt.json this results in the site showing them as deleted, even though they are listed https://i.alienpls.org/xIQ.png
5. Adding the newest version emote hash works fine, activity done for approval by mods doesn't show on the new id ( emote_set.emotes: https://i.alienpls.org/WOi.json )
Ideally this should just link to the new version of the emote, filter out the null/unreachable values
getting this error for an image
tried uploading other one and it worked
i upload an image and it says processing emote then i refresh page and its no longer available
its an transparent png
oh wow thanks. i feel stupid. there should be an error before uploading like there is for gif file sizes
yeah dev team is busy on other things
i see it
any spanish speaking helpers?
the problem is the navegator 
hello! does anyone know why does the 7tv extension only loads certain times? i can't seem to find a fix to this
it only loads whenever i open my stream manager, but can't seem to use it on a popped out window :((
yeah popout doesnt work from dashboard
you can popout from your regualr twitch page
omg never knew I could do this, thanks!
for even more convenience you can go to https://www.twitch.tv/popout/YOURCHANNEL/chat?popout= to have it open as its own window
I've been dealing with this as well and having a hard time finding info on it.
I had a situation today where no emotes would show up even after refreshing page when I was trying to use the suggested emote list
idk
Haven't ran in to that. And was previously having the issue where my whole chat bar would disappear when trying to use the window. That's stopped by the list still breaks often.
I use opera GX idk if its on their end, twitchs end or 7tvs end tbh 
I use Chrome so it's probably just Chromium+7tv in general. Twitch emotes still show up for me in the list but extension emotes do not.
@gusty marsh sorry to ping you again, but do you use Truffle, the ludwig extension for YT? Only short testing but I haven't had the issue since disabling it.
np and nah I dont use that
i think the ppCircle loading emote is gone while searching an emote 
it is 
sorry for the late response, that's what i did, tysm 
site is loading slowly, I almost always need to refresh on emote pages cause they don't show any options or added channels
it's a bit faster now
hellllooo, 7TV seems to not load the emotes i picked 😦
i can't seem to add them to "chanel emotes" instead of "emote sets"
i solved it by using old 7tv instead
fuck yee
found someone else with this issue 
ive been having the suggested emote bug too
unfortunately most of these bugs wont be addressed til the launch of v3 web extension afaik
i never go on youtube streams so not sure what will change there but the entire chat will be rebuilt from the ground up on twitch, so will be infinitely smoother then 
ahh im not up to date with this rework thing, is it releasing this year or is it unknown?
yea pretty sure this year
its not an actual rework on twitch's end btw, its through the 7tv extension 
okay 57 edits later
jesus
thanks
so I changed my twitch name and lost all my emotes and main profile to 7tv?
Relog
already tried that
Looks like you unlinked it
I don’t think you can log in to your old account anymore
if you had your discord linked then maybe
iirc there is no way to log in with your linked YouTube account
You probably gonna have to ask Anatole but he is away til nov 9th
its weird because I can still see my old name on the right
whenever I tried the yt thing right now
So you are still logged in to your old account?
Well yeah the correct way to deal with a name change is to just log out of 7tv and log back in
But it looks like you unlinked your twitch from your old account and then logged out
And when you logged back in it created a new 7tv account
yeah I did that first and waited for awhile and nothing so I assume maybe unlinking them would fix it
but yeah didnt do that, so it seems I lost 600 emotes and my 9month on 7tv
I think Anatole can transfer your sub
And maybe help bring your account back but I’m not sure
how do I get in touch with them
@humble pelican
but if you see your old account here that means you are still logged in on old.7tv.app
Can you go to your profile there and try to link your twitch or discord
Try discord first
nothing
I meant on https://old.7tv.app
7TV is an emote service and extension for Twitch, providing custom emotes at no fee and supporting new formats such as animated wide emotes
not the new website
oh yeah im in but it shows this
some voodoo shit going on

and I deleted everything so dont worry about that
doing a hard reset on life things including my channel
Yeah i suggest just waiting for Anatole to look into it
thanks for trying tho
I changed my name like 5hrs ago and thought this was the one that was going to be the easy route
well yeah the website technically shouldn’t let you unlink your twitch account without having another way of logging in
Which is discord
Remember to link your discord
I did that on the new site not the old
Yeah the old one doesn’t have this feature






firefox doesnt support avif yet anson remember

the rise of 7tv



or anatole?



ok nvm user error







I'm losing it


yeah I figured
