❓❗〕community-help

[granite ridge]

Hello, can someone of you help me. after I extreced the file - I don´t know what I have to do.

[sinful ivy]

click illuvium zero

[granite ridge]

this massage appears

[granite ridge]

Der Computer wurde durch Windows geschützt
Von Microsoft Defender SmartScreen wurde der Start einer unbekannten App verhindert. Die Ausführung dieser App stellt u. U. ein Risiko für den PC dar.
Weitere Informationen

[sinful ivy]

zum glück bin ich deutsch 😄

[granite ridge]

haha

[sinful ivy]

click weitere informartionen und dann trotzdem ausführen

[granite ridge]

many thanks for that

[sinful ivy]

your welcome buddy

[granite ridge]

Can you also explain why I have two? Because I only bought the Plot 98535. Maybe a first guideline can help. Is a video or something else available?

[sinful ivy]

the second is the free to play plot.

maybe you can find some guide videos from our #🎨〕community-content

[keen tree]

Heya support, I am an $ILV token holder & am registered for Beta since August 22 but have a native Linux system (Sytem76 oryx pro 10). I have done a superficial search about running Illuvium on linux to no avail.. Is there a community working with something like, say, Lutris to make this a thing?

[elfin spindle]

I'm not aware of a community working on Linux compatibility. A few individuals have posted about trying to get things running on Linux, but I haven't heard any follow-up.

[tawdry vault]

How do I obtain the activation code

[deft tapir]

!beta

[analog veldt]

Beta Access

You can register for the closed beta through this link: https://play.illuvium.io/arena

You can increase your chances of being selected for the closed beta of Illuvium by following these steps:

1. Achieve the <@&870923789985271828> (Level 5) status in the server
2. Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
3. Participate in and win the weekly trivia competition
4. Obtain the <@&1059575774589485116> role from Collab.land

[coral moat]

Illuvium Zero Alpha v0.1.2 now is accessible for everyone to participate?

[quasi pulsar]

still to the land owners only

[radiant glacier]

GM all FYI norton locked and deleted the new patch installation file as a threat

[hoary marsh]

Hmm, any way to WL the file or do you have to turn Norton off?

[radiant glacier]

I've turned it off during the unzip and now it's ok

[wild yew]

In version 0.1.2, one fact of biodata disappeared from me. In the previous version there were 3 of them, and there are two left. Moreover, if you download the old version, then all three are displayed...

[sinful ivy]

!zero-bug

[analog veldt]

How to report a Bug or Provide Feedback?

Illuvium: Zero does not have an in-game reporting system

If you encounter any issues or have any feedback or suggestions while playing Illuvium: Zero, we encourage you to submit a request through our online support portal at https://illuvium.zendesk.com/hc/en-us/requests/new. This is the best way to report bugs or provide feedback, as it allows us to track and address issues more efficiently.

[stoic hare]

Thought I shod pot this here. I am running Illuvium zero. With a couple of T1 & T2 lots. I just picked up a T1 lot a couple of days ago. This. 4 element lot had a crypton rift, 2 outcroppings and a lake. The Crypton rift is at the bottom of the lot in the middle with one of the outcroppings directly above it. Al of these resources have been developed. The Outcropping has a level 3 escalator on it. As soon as I put a gate on the Crypton rift and began harvesting I could no longer access the Escavator above the Crypton rift to mine the Carbon. The progress icon from the Crypton harvesting blocks access. This is a design flaw that could be corrected with a plot rotation on its access.

Obviously a 25%reduction in base raw material production is an issue.

[elfin skiff]

The facts were not always saved to the backend. Updating to the new version 0.1.2 restores the save from the backend which may not have all of your facts included and this is why some facts might be missing.

[wild yew]

At the initial loading of the game, when selecting the land, it correctly displays 3 open biodata, but when you open the biodata menu in the game itself, it displays only two

[mossy pine]

The game does not support potato PC it has lagging and crashed reports often. It needs to be a muscle PC set up to play it smoothly.

[sinful ivy]

what game? Zero or Overworld/Arena

[mossy pine]

The Overworld..

[sinful ivy]

what Gpu do you have? the lowest i know is the 1060 i think.

there is no min specs at the mom. because we are still in beta and optimize is ongoing.

[void frost]

I've had similar issues, but there's a workaround til a better fix is made. Simply select the Crypton Mine and click the bottom corner of the excavator (where it's obscured by the Crypton Mine) and it will select the excavator.

[floral tulip]

Does selling land on Illuvidex incur a fee?

[stoic hare]

Thank You, it takes a few tries, but I have been able to do 2 Escavator iterations. 👍

I have second question. I Transferred both USD & ETH to the IMX wallet so I could purchase lots listed under either token. When I tried to withdraw the ETH I did not use, the transaction said it processed & shows as pending under the Withdraw tab. But it was not delivered to my Web 3 wallet.

I tried this on 2 different browsers (Brave & Chrome), with 2 different wallets (MM & Exodus). Has anyone else run into this?

[mossy pine]

So how can you earn here besides farming Iluvials??

[arctic zinc]

Marketplace fees are paid by the buyers

[arctic zinc]

None of the games are connected to the blockchain yet. But they will be when launched.

[arctic zinc]

This may be helpful. I tried to get the bot to share this but it seems to be down. #👑〕bot-commands message

[mossy pine]

I do have some illuvials collected is this for nothing because it will have no value when it is sold to the market? or just keep it when the game is officially launched? thanks for the advice.

[arctic zinc]

All the game data will be wiped at the launch of blockchain integration

So nothing done now will remain

[hot glade]

I BELIEVE MY IMMUTABLE X ACCOUNT HAS BEEN COMPROMISED ABOUT 3 HOURS AGO MY ILLUVIUM LAND WAS SOLD FOR 0.9 ETH AND PUT INTO WITHDRAWALS CAN YOU HELP ME GET MY LAND OR ETH BACK SO I CAN BUY ANOTHER

[arctic zinc]

I’m sorry that you are facing this. Your immutable X account is controlled by your ethereum network wallet keys. So someone likely has control of your eth wallet because they have your secret phrase. There is no undoing what has been done. You can try to take control of the eth and send it to a newly seeded and secure wallet. But you might not be able to be fast enough.

No one legit will send you DMs. Do not trust links or give anyone your secret phrase.

[analog veldt]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[hot glade]

I know how it works I've never given the phrase to anyone I think they booted my pc and entered from there

[elfin spindle]

It's certainly possible to have malicious software installed on your computer, that could cause what you're seeing.

[hot glade]

man, I've been in the crypto world for only 2 days, I know very well what can and must not be done absolutely one of these things and never give my seed to anyone

but there is no method to help me

[elfin spindle]

If you'd like, I can make a thread so we can talk about this more. Like Peli mentioned though, once something has been sent out of your wallet (for any reason), there's not anything anyone can do to get it back. There's no centralized control over ETH network transactions.

I'd definitely check your computer for keyloggers or other software, and consider moving anything remaining in the wallet to a freshly seeded wallet. A hardware wallet could also be a good idea.

[hot glade]

yes I have already scanned and unfortunately all my funds have been stolen the rest are on binance and I see them more difficult to access having a double factor authentication

I thought you builders had the option of freezing a supposedly stolen land and providing me with another

[elfin spindle]

That really sucks, sorry you're going through this. Some platforms are centralized, but Illuvium is decentralized, there's no way to freeze assets on ETH.

[hot glade]

it sucks 3 star atlas ships were also stolen from a phantom wallet and the worst day of my life i sweated to make these investments i studied the projects and i believed in them all the way and in a second all that disappeared which I've been doing for years

I would like to at least recover the eth recovered from the sale but I'm afraid they used a bot that won't give me time to move them to my ledger and will move them first

[elfin spindle]

It's relatively common for scammers to use sweeper bots, yes. Tokentrove has a way to transfer ETH from one wallet on IMX to another wallet on IMX. You could consider making a new wallet with a new seed phrase, setting it up on IMX, and transferring the ETH there.

[hot glade]

but in this case they won't be able to access it before me

with tokentrove should I do this step?

I don't know how to do it, could you help me?

[elfin spindle]

I'm creating a thread, I won't DM you.

[vestal lance]

is this legit or scam guys?

[viscid narwhal]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[arctic zinc]

That is a scam

The email server for illuvium is stuff from @ illuvium.io

[arctic zinc]

!collab If you would like to actually partner for something try the form below

[analog veldt]

Collaboration Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[vestal lance]

thx for the response

[stoic vessel]

hi guys i keep getting a system time is not correct error and it resets the land back to where it was when i logged in

on both plots of land, it keeps resetting i cant progress 😦

[elfin skiff]

Hey N7fty-- This is because local time check has been discontinued to prevent exploitation, however we're experiencing issue with the time server we're using. The solution is to wait until the time server becomes available again... stay tuned for updates though!

[deft tapir]

A hot fix is being worked on afaik - will send more info when I have it.

[stoic vessel]

ty guys

[whole river]

iz

[shadow tide]

Hey guys who can I contact about an Youtube proposal ?

[elfin skiff]

Hey CryptoTrainer-- see below 🙂

[analog veldt]

Collaboration Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[pine parcel]

Hi, are there any admins online? Cheers

[sinful ivy]

how can we help?

[pine parcel]

Hi, i won some land in the Bryce live stream raffle where Kieran had said the top 6 would win. I still haven't received it. Rich helped me make a imx wallet linked to my eth address but I still haven't received it.

[sinful ivy]

@tight spruce ⬆️

[pine parcel]

Didn't want to disturb Rich 😅 he's so busy

Doesn't matter, looking forward to getting this land and accumulating

[tight spruce]

did you dm me about it?

[thick tiger]

Hi there. i just dowloaded the newest version on illuvium zero v.0.1.2. but i cant seem to make it work on my mac? what can i do?

this is the message i get (in danish) 🙂

[void frost]

Can you whitelist the folder or app in your security settings?

[thick tiger]

it says something about that the software hase to be updated, and that the file can not be opened because Apple cant seem to examine if it contains damaging softwrae

[thick tiger]

Yes. and now it workes :). thank you

[void frost]

You're welcome!

[arctic zinc]

@tight spruce is busy. But he could be busy doing his job. Like getting you your prize.

https://tenor.com/view/issa-joke-its-a-joke-im-joking-gif-7246089

[tight spruce]

Kieran has his prize unfortunately

[pine parcel]

Ahaha thanks Rich. Should I msg Kieran?

[snow matrix]

Can someone help me my illuvium zero land keeps saying that the data isnt saving and keeps resetting to older saved data and when i try to reset the entire thing it wont even reset can someone tell me how to fix this ?

[wispy nova]

Hello. I'm in need of some assistance to get my beta working. When I downloaded the file on my Mac, it shows a file called illuvium-Mac-shipping. Did I do something incorrectly?

[wispy nova]

Did you upgrade to Illuvium Zero 2, the newer version?

[snow matrix]

I think so im not sure. I deleted the old app today and downloaded it again from illuvium website so im noy sure if it automatically gives me the newer version

[wispy nova]

It will say 2 at the end of the file name if it's the updated version.

[tight spruce]

No i will sort

[snow matrix]

Oh it didn't say that

[sinful ivy]

should say 0.1.2 not 2.

[wispy nova]

Crap maybe that's why mine doesn't work, mine says 2 haha

Is there another update after the illuvium zero 2 that I have? Should I update again?

[sinful ivy]

there is no 2, its only 0.11 or 0.12 check #📣〕announcements there is the update news.
but for the mac thing, did you try to waitlist in your security settings.

[snow matrix]

I have 0.1.2

Im on Android and when i open app and go into my land it says Data error

Something about NFT dont match

[sinful ivy]

ok clear cache and savedate and try again

[wispy nova]

What version is that? How did I get that, it works, I just had my plot of land reset to the F2P plot so I lost the ability to figure out the optimal layout of my actual plot.

Also, those files above the illuvium Zero 2 are what was downloaded when I attempted to use my beta code to download the beta for Mac.

[sinful ivy]

did you download from the play.illuvium.io?

[wispy nova]

Yes, I believe so. What were the other options?

[sinful ivy]

no thats why i asked. i didn´t see a number before on the Illuvium Zero application.

maybe its a mac thing. i only used pc and android.

[snow matrix]

So thats what happens when i go into the land and it lets me play but then deletes all the progress. So what can i do in order to play ?

[wispy nova]

I've had it since I lost my original plot layout, and was forced to delete the original app and redownload. If there are no more updates that get me my original layout back yet, and I'm fine with the current apps functionality. I'm just in need of assistance in figuring out the beta now so I can check out the overworld.

I was sent two beta unlock codes within a couple of hours of each other. Could it be that when they sent the second unlock code, it negated the first code's unlock ability? The file I downloaded from the site after putting in the first code doesn't seem like the right file.

[sinful ivy]

try to clear cache and save data. and if that its not working. please send a bug report.

[snow matrix]

So although i just re-downloaded it i think its still old version idk what to do ?

[sinful ivy]

!zero-bug

[analog veldt]

How to report a Bug or Provide Feedback?

Illuvium: Zero does not have an in-game reporting system

If you encounter any issues or have any feedback or suggestions while playing Illuvium: Zero, we encourage you to submit a request through our online support portal at https://illuvium.zendesk.com/hc/en-us/requests/new. This is the best way to report bugs or provide feedback, as it allows us to track and address issues more efficiently.

[sinful ivy]

no thats a visual bug. your version is right. showed in the bottom left.

[snow matrix]

How do i clear cache on Android im sorry im not trying to be a pain i just dont know how to do it

[sinful ivy]

no code is for overworld arena. for zero you need a land plot. no code needed for zero

[sinful ivy]

hold the icon from zero. and go to app info

[wispy nova]

Yes, I was sent a code for overworld, but the file doesn't work.

[sinful ivy]

do you have a vpn or antivir or something that blocks maybe the overworld game?

[wispy nova]

Is the name of the file for the game, illuvium-mac-shipping?

[sinful ivy]

idk on mac. on pc its illuvium

[wispy nova]

Thank you Synix, for your help and time. I'll try to troubleshoot a bit more and see if I can get it going.

[snow matrix]

So i just cleared cache and data and its doing the same thing and you can see on the bottom it says system time incorrect progress will not be saved

[sinful ivy]

if its not working send bug report.

!zero-bug

[analog veldt]

How to report a Bug or Provide Feedback?

Illuvium: Zero does not have an in-game reporting system

If you encounter any issues or have any feedback or suggestions while playing Illuvium: Zero, we encourage you to submit a request through our online support portal at https://illuvium.zendesk.com/hc/en-us/requests/new. This is the best way to report bugs or provide feedback, as it allows us to track and address issues more efficiently.

[sinful ivy]

its working for zero and overworld

There working on a bug fix. stay tuned for more news soon.

[snow matrix]

Ok so for now i cant play. Well im glad there is a bug fix

[sinful ivy]

This is because local time check has been discontinued to prevent exploitation, however we're experiencing issue with the time server we're using. The solution is to wait until the time server becomes available again

[analog delta]

Hello,
I sold a land and never recieved payment on my withdrawal. Can someone assist?

[elfin spindle]

I'll make a thread. You're aware that withdrawals can take 24h to process, yes?

[analog delta]

It is not showing up in pending any longer

[analog delta]

Nevermine please disregard. needed to logout and back in

[hot scarab]

is there any reason I cannot play anymore on the private beta?

[elfin spindle]

If you previously had access, you still have access. When was the last time you played?

[hot scarab]

last week, i think wed

[finite tusk]

Started getting this warning pop up after the recent patch on android. I don't think it's effecting my gameplay. Don't know what to make of it

[elfin spindle]

Are you talking about Overworld or Illuvium: Zero? IL:Z has had an update you'll need to download

[hoary marsh]

This is because local time check has been discontinued to prevent exploitation, however we're experiencing issue with the time server we're using. The solution is to wait until the time server becomes available again

[finite tusk]

Ah ok cheers Arash 👍

[waxen flare]

i have no VPN, im still stuck on waiting captcha on pC, already downloaded the lastest version

[deft tapir]

The only other option would be your firewall or antivirus blocking the connection. If you're stuck on waiting for captcha then your app isn't speaking with the server

[wheat lark]

When was the last snapshot, in regards to governance voting?

[elfin spindle]

The last election ended Nov 28, 2022. The snapshot was block 16050756.

Can't send a link but you should be able to find it in #📣〕announcements 😛

[next prawn]

Guys any news on being able to change the wallet linked to you account ?

[hoary marsh]

Not atm

[arctic zinc]

Only the 5 council members vote on proposals. All ILV stakers vote to elect the council.

[arctic zinc]

I think you just need the branded page. https://council.illuvium.io/#/

[abstract parcel]

I have the same problem and already deleted the cache of the app. Is there someting else i can do?

"system time is incorrect. Progress will not be saved"

[sinful ivy]

This is because local time check has been discontinued to prevent exploitation, however we're experiencing issue with the time server we're using. The solution is to wait until the time server becomes available again
there working on a bug fix. stay tuned for upcoming news soon.

[abstract parcel]

Okey thank you!

[uneven igloo]

I am trying to connect my crypto wallet to the game on the website and it is taking a really long time to connect, is this normal? i have been stuck on the Step 2 of 2 when confirming wallet for about 20 minutes now.

[elfin spindle]

It's not normal for wallets to take 20 minutes to connect. I can make a thread if this is a persistent problem, but here are some of the more common things that could cause this:

1. You could be on the wrong website. Make 100% sure you're on the correct website via #🔗〕helpful-links
2. VPN is blocking the connection. Try disabling VPN or allowing the connection within the VPN.
3. If you're trying to play IL:Z, Ad Blockers can block the pop-ups from IMX which are required to verify you own the plot of land. Disable your ad-block.
4. Try a different browser.

Let me know if this doesn't work and I'll start a thread for us to cover some more details.

[uneven igloo]

thank you, disabling the adblockers helped.

[deft rivet]

Helloeverone

[sinful ivy]

Hi how can i Help you?

[deft rivet]

Hi
My name is Hakan from THE PASS.
I checked out what you guys are building alongside your community, and it is fantastic

I was reaching out for a possible partnership?

[analog veldt]

Collaboration Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[sinful ivy]

⬆️

[deft rivet]

Please check your dm 🙏

[sinful ivy]

Fill Out that Form and your good.

[deft rivet]

Yeah done that

[deft rivet]

I wad hoping we could arrange a meeting?

[sinful ivy]

The Form is the only way i can Help you with. Sorry

[autumn rain]

Is there any way to change my email for my illuvium account??

[thick tiger]

SILV2 token address still correct as per the helpful links list?

[sinful ivy]

#🔗〕helpful-links is correct one.👍🏼

[thick tiger]

sweet thanks Synix!

[marsh prism]

Hi. I’m having a problem with zero not saving my progress randomly across 8 plots since I downloaded the new version. Is this a known problem?

[hoary marsh]

There will probably be another patch fixing the time issue.

[deft tapir]

No, not at this time.

[jovial trellis]

hi

[marsh prism]

Ok thanks. I scrolled up and saw it is a known issue.

[heavy cargo]

Do ILV rewards from staking that are now eligible for withdrawal because 12 months have passed, but if left alone, do they still help compound rewards or are they just sitting there somewhat inert?

[nocturne hare]

As long as you don't withdraw them, they stay staked.

[heavy cargo]

Ok thanks! So they are just sitting there peacefully bringing in a bit of rewards, even though I could pull them out at any moment.

[heavy cargo]

Sorry for all the questions but I am coming up to speed after being away for some time. I have been providing liquidity in the ILV/ETH pools since December 2021 and staking the SLP tokens on Illuvium. Next to my pools in Illuvium is the designation “V1” though I am fairly sure last year I upgraded to V2. My guess is this is not an issue. I do not see when I can withdraw the SLP tokens from Illuvium, though they were deposited on December 20, 2021. The “withdraw” window is greyed out. Not interested in withdrawing them just curious how to do it if/when wanting to. Finally the daily ILV rewards from the staked SLP pools and the accumulated ILV rewards seems much less than the published APRs on the website. Could I be calculating the returns wrongly? Just trying to make sure I am allocated properly.

[gritty whale]

Go to the vesting tab.

[heavy cargo]

Ok, slowly sorting things out. I see the withdrawal buttons for the SLPS under vesting Thanks!

[elfin spindle]

The daily rewards window has been known to have some issues displaying correctly as well. The actual rewards should be correct, but the display on the website is sometimes not correct.

[heavy cargo]

Aha. Ok thanks!

Final question, and super grateful for the help! My ILV/ETH SLPs were originally staked for 12 months. Even though I can withdraw them now I am leaving them in. Do they retain their weighting of “2” or do they shift to another level?

[elfin spindle]

They retain the weight they were originally staked at until you withdraw them. You can leave them in as long as you want to.

[heavy cargo]

Perfect. Many thanks!

[uncut copper]

Hi where can i stake ilv??

I regret niot buying at 40._.

[gritty whale]

#🔗〕helpful-links If you have more question feel free to ask around in #🥩〕staking

[alpine moon]

Hey. Is there a way to show my ETH in the metamask browser extension when bridged over to IMX? So when i deposit eth in the Illuvidex i cannot see the ETH in Metamask anymore. Sorry for the newby question.

[dreamy wedge]

Hey there is a general chat in this discord?

[nocturne hare]

#💬〕general

[dreamy wedge]

Thank you:)

[alpine moon]

@nocturne hare are you DMing me?

[nocturne hare]

I am not

#🚨❗〕report-scammers

[alpine moon]

Will do. thanks bud!

maybe you know an answer to my question above? 🙂

[nocturne hare]

Hmmm I don't think you can

[alpine moon]

ok, thanks. But it's legit to use metamask to buy land on illuvidex or IMX rarity still

Thx. I leave you alone now. Have a nice day!

[peak carbon]

Hi , why my fuel element's rewards it's lower after updating to last version ? Before update my convectors was more productive that's is a bug or ....?

[elfin spindle]

Converters got nerfed in the last patch. It's pretty normal for there to be some balance changes in an Alpha, it's not a bug.

[plucky saffron]

hello i just downloaded the new patch and for some reason now when i try to open it i just get the illuvium name and then its just a black screen idk why please advise

[sinful ivy]

did you deinstall/delete the old version?

[lilac warren]

Is there any way to check the current balance between ilv and eth once staked?(Slp)

[full stone]

Hey guys, a question, I joined the telegram group , was in like 1 minute without saying anything and I got blocked by the mods... Anyone now how that s possible?

[nocturne hare]

@light gust

[lilac warren]

?

[arctic zinc]

You can use sushi’s tool. ##🥩〕staking message
Or zapper.fi or Zerion

[light gust]

Please DM me on telegram @tko_xx

[viscid narwhal]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lilac warren]

How? My LP's are staked on ILV, so it doesn't find it

[gritty whale]

Source: Zerion.

[arctic zinc]

For the sushi analytics you would need to put your data in I think. But the other two are supposed to find it.

[warm obsidian]

won an alpha in the raffle from dequest letter did not come to the mail, when to wait for the test

[sinful ivy]

did you check your spam folder. should be a email from [e-mail]

[sly kernel]

Please tell me, buying land or staking coins can increase the chances of getting into beta testers?
And how can I get into beta testers?

[sinful ivy]

!beta

[analog veldt]

Beta Access

You can register for the closed beta through this link: https://play.illuvium.io/arena

You can increase your chances of being selected for the closed beta of Illuvium by following these steps:

1. Achieve the <@&870923789985271828> (Level 5) status in the server
2. Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
3. Participate in and win the weekly trivia competition
4. Obtain the <@&1059575774589485116> role from Collab.land

[sinful ivy]

best chance is if you take part in the weekly trivia on thursdays.

[misty kernel]

hey guys, got a weird can t access beta msg, are there is something happening on the backend ? (I am in beta since the 1st wave of access, around 8 mai something like that)

[sinful ivy]

did you us your email for the login? or maybe your password is wrong

[misty kernel]

yep used same as usual, same as I use to login to zero wich work right now (i use password manager, can t mistake the password)

hummm interesting !
i am in the train on the wifi of the train. I switched to my phone in hotspot and it works, switch back to the train wifi boom same message.

are there is an IP filtering or something ?

[sinful ivy]

maybe they block such things in there wifi.

[misty kernel]

sure very possible but the message "account not allowed for beta" is weird no ?

[sinful ivy]

i think it can´t connect to the server to verfy maybe.

[misty kernel]

yep ! intersting to know anyway 😉

[tiny jackal]

I have quantum fabricant III, but got an achievement(goal) "update a quantum fabricant to level 4"

[solid gust]

is there a ticketing system here?

[sinful ivy]

No, we are Here to Help you and If you want to contact Support you can do Email them on [e-mail]

[solid gust]

Can I add you as fd and DM you?

[arctic zinc]

No need. Threads in this server is the way.

[analog veldt]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[modest hull]

You probably never approved the Terms and Conditions before the changes to the new system with beta access codes

[winter sonnet]

How do I uninstall the old illuvium gave install?

I mean illuvium zero

There’s no ‘uninstall’ file

[sinful ivy]

On PC? @winter sonnet

[winter sonnet]

Yes

[sinful ivy]

Only need to delete the folder. There is No install or deinstall.

[timber flame]

Hi guys
Does power stations no lpnger increase efficiency or is it a bug?

[civic canopy]

Always stuck here

[mint siren]

Hi guys, help please...

I'd like to start playing Illuvium Zero but get an alert saying "no wallet detected" on Immutable X when I select "connect wallet" on play.illuvium.io/zero.

Helpful suggestions would be very much appreciated 😁

[quasi pulsar]

you using VPN by any chance? or firewall with your antywir?

[mint siren]

Oh, I'm on Android btw

I was using opera, so maybe a VPN issue?

[quasi pulsar]

do you have a PC to finish this steps? (its much easier) if not, MetaMask has built in browser in their app. you can try with it

[civic canopy]

oh let me check

[mint siren]

I have an old slow laptop, but would prefer to use my android tablet if I can

[civic canopy]

it does not work with vpn?

[quasi pulsar]

totally, so try to connect it by using MM android app

[quasi pulsar]

lets say its problematic ^^ depends of your current gates etc i guess, try to switch it off for testing to se if you can connect with game at all, and then experiment with your VPN

[mint siren]

Ok, I've opened the site on the browser in MM. It's prompting me to use a desktop or laptop to complete the process. So, I'll fire up my laptop and follow the breadcrumbs. Back in a bit to report on progress 😁

[quasi pulsar]

UE5

please dont spam questions in multiple channels

[willow mountain]

Okay sorry

[civic canopy]

still not working after turning off VPN

[mint siren]

having issues with MM on my laptop now...

keeps prompting to restart MM

[quasi pulsar]

hmm, try to restart your router (unplug from power etc), restart PC to be sure if VPN swapped to regulas stuff and double check if you have any firewall on, this problem usually happening when you have something on the line stopping communication with the server

[mint siren]

hold on... getting somewhere now

[hoary marsh]

Should work without issues. I tried on both Chrome and FireFox now and both worked

[mint siren]

I might have bugs in my laptop... it's super slow

[quasi pulsar]

you mentioned you use opera on tablet, same on laptop?
opera has build in wallet and some ppl have to turn it off to have no issues

[mint siren]

using brave on the laptop... setting up immutable X key now, so making prgress

[hoary marsh]

https://tenor.com/view/train-shovel-casey-jones-disney-american-legends-gif-25828552

[mint siren]

"wallet cannot be connected" trying again

so, how much is it to buy land, anyway?

[hoary marsh]

That is weird. There shouldn't be any wallet issues. It's probably your system

[hoary marsh]

Which Tier?

[mint siren]

what are the optins, or where do I find the info?

I need to buy land first to play, right?

[hoary marsh]

Tries 1-4. Tier 1 is 0.41 ETH, T2 = 1,17, T3 = 3,35, T4 = 12.27

[hoary marsh]

There will be a F2P land but it will be just a Web2 game. No earning.

[mint siren]

ok, I'll probaly just go with tier 1 to start with... where can I buy land?

I think I'm connected with MM now, but not sure... how can I tell? lol

[bitter chasm]

Go to the immutable marketplace and at the top right it will state your wallet address.

[mint siren]

am I better off buying land there rather than in the illuvidex?

[hoary marsh]

Do it thorugh IlluviDEX.

[mint siren]

ok, cheers

hmm, maybe I need to research buying land a bit, before I commit

but at least I have my MM connected to the game now... so thanks for your help 😁

on initial glance, it looks cheaper to buy land on Immutable... is that correct, and if so why?

floor price is 0.413 ETH if I'm reading it correctly

well, 0.4134 lol

ah, my bad... illuvidex floor is 0.41 ETH... d'oh

[sour lynx]

I didn't get my ilv for the raffle in dequest, where should i write?

[gritty whale]

I think here. #1047888403112398979

[plush ledge]

hey guys i dont know what happened i was sleeping . do i need to worry

[thin tangle]

Did you interact with any website

[plush ledge]

could be yes many !

but i was sleeping at this time and i would never swap small amount for dai#

[thin tangle]

Forward the transaction hash

[plush ledge]

0x028fb6e698379de86622dae91b9d6afd77ec6c74b7326b8cb0dd2518c6a6747a

[thin tangle]

Several contract transactions on the hash

[plush ledge]

pls no scammers

[viscid narwhal]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[rapid pelican]

how can i transfer a land nft from wallet 1 to wallet 2? both wallets mine

[kind badger]

hello is this a scam

[viscid narwhal]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[nocturne hare]

100% scam

[kind badger]

thank you very much for the information

[sinful ivy]

there is a transfer button on the illuvidex. should look like this symbol on the left

[rapid pelican]

Yeah, found that but when approving on immutablex layer getting an error (using trezor). Other stiff works and error has no details

[rapid pelican]

ok - solved. issue was that i did not setup immutablex on my ledger device yet. next question: how do i change the wallet in my account settings? it shows my old wallet but cant update it on illuvium.io

[civic canopy]

Still stuck here even using mobile data

[mint siren]

So, this is a scammer, right? ☝️

[viscid narwhal]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[elfin skiff]

Correct. No Mod or Team Member will DM you.

[mint siren]

I had Arash help me, then someone with the same name sent me a friend request

Ok, thanks

[elfin skiff]

I see-- yeah, please head over to #🚨❗〕report-scammers and if you follow the instructions in the pinned message, we'll get that scammer banned 🙂

[mint siren]

Ok, on it 🙂

[sinful ivy]

do you have the new update? v0.1.3`? if yes, clean cache and save data

[rapid pelican]

how do i change the wallet in my account settings? it shows my old wallet, i can’t unlink it and cant update it on illuvium.io

[nocturne hare]

Not possible at this moment to change wallets

[stoic vessel]

have just got time error again

[arctic zinc]

Are you using the newest build? V0.1.3

#📣〕announcements message

[stoic vessel]

sorry i just checked and i had loaded the wrong one, my bad

[rapid pelican]

Ok - no more beta testing for me then… my other wallet got hacked yesterday

[lofty blaze]

Hey guys is this email scam?

[viscid narwhal]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[lofty blaze]

@tight spruce @flat raft

[sinful ivy]

Its a scam. And please do Not Ping admin. Thanks

[lofty blaze]

Oke thanks

[wicked cypress]

if i sell one of my lands, what happens to the blueprint i've acquired on it? any way to keep that blueprint but sell the land?

[arctic zinc]

No. Not unless you minted the NFT.

[minor grotto]

SEEKING ASSISTANCE - Cannot find my land piece. Can somebody help?

[minor grotto]

It showing me that my land plot was sold and I did not sold it. Any guidance? Who can I report this hack or error? I have not access my Illuvidex in the long time and now my land plot is gone.

[high star]

Im trying to restake my SLP and keep getting the "Failed to Fetch" error. The pools wont come up

Are there no more ILV staking rewards?

[tiny timber]

anyone know why i can't post in illuvium-zero discussion?

[thin tangle]

Reward is still active

[thin tangle]

Did you interact with any website

[arctic zinc]

Sounds weird.

[arctic zinc]

#1023666069061247116

[arctic zinc]

Do not trust any DMs.

Are you using the staking website? Or the contract?

Unlocked deposits so not need restaked. They remain staked and earning unless you withdraw them.

[arctic zinc]

I’m gonna open a thread.

[tiny timber]

thanks

[prime marlin]

I think its some weird setting or somethin on my chrome, but it says this to me when clicking on the zendesk article link mentioned in this tweet - is this something that can be done as https fam? https://twitter.com/illuviumio/status/1621436403371606017 Please let me know if this is some setting I am missing on chrome and I am wrong.

Illuvium (@illuviumio)

⚡We've just released an update to Illuvium: Zero on both Mac, PC, and Android platforms.

Please follow the instructions here to download the new build for Illuvium: Zero Alpha 👉 https://t.co/0ubyxMvktS

Likes

324

Twitter · Feb 3, 2023, 9:12 AM

I am using windows 11

[wicked cypress]

Thanks. Wait a second -- the blueprints from Alpha Season Zero will be wiped??

[shadow belfry]

Hi all, I have a question to ask
because when I try to register on illuvium, to get access to the beta I get this message: "Application error: a client-side exception has occurred (see the browser console for more information)."

[bitter chasm]

alpha zero yes. So all of them up til 21st of february will be wiped. after the 21st they will be retained.

[vapid sierra]

Why do I have to sign in and select remember login on illuvium zero mobile every 5 or so minutes?

[quasi pulsar]

hmm, to cover basics, are you on the newest version 0.1.3?

[vapid sierra]

I just downloaded it yesterday, so probably

[quasi pulsar]

yeah, should be new one
hm, looks like something is cutting you off from the server, using mobile data, wifi aka, is your connection stable? maybe some firewall on your network

i would also experiment with battery settings
how about long press on app icon >> app info >>battery saver>> and choose "no restrictions" maybe your android is just killing Zero after some time

if nothing from those 2, till some get more ideas, could you use bug reporter and let the team know about it?

!zero-bug

[analog veldt]

How to report a Bug or Provide Feedback?

Illuvium: Zero does not have an in-game reporting system

If you encounter any issues or have any feedback or suggestions while playing Illuvium: Zero, we encourage you to submit a request through our online support portal at https://illuvium.zendesk.com/hc/en-us/requests/new. This is the best way to report bugs or provide feedback, as it allows us to track and address issues more efficiently.

[runic yew]

Guys

I need support!!
My PC is saying that I can’t open the illuvium game because of an error

Pls help ! I have uploaded my windows and still see this message

[quasi pulsar]

hey 🙂
so lets start with some basics, have you had this game running before or this is your first try?
do you know what GPU you have?

[runic yew]

It is my first time.. my GPU is intel core i3 CPU

64 bits x64

What do you need more

I’m now uninstalling everything again

[quasi pulsar]

so you gave me your CPU, and based on it i'm afraid of you GPU being integrated or not powerful enough

[runic yew]

Hummm

[quasi pulsar]

let me guide you how to check your GPU

[runic yew]

I used to play Skyrim…
Ok, guide me

[quasi pulsar]

first you have to open task manager, click windows icon and just start typing "task manager"

[runic yew]

K

[quasi pulsar]

move to performance tab

[runic yew]

Next

[quasi pulsar]

ahh, ok, looks like you running very old laptop from aroung 10 years ago and illuvium game is quite demanding 😩

[runic yew]

😦 it’s a PC .. not laptop

[quasi pulsar]

hmm

[runic yew]

So I won’t be able to play here

[quasi pulsar]

'M" fooled me :/

there is one more option tho, you said you just upgraded your windows yes?

[runic yew]

Yep

[quasi pulsar]

maybe your GPU just got not detected and you have no drivers installed

[runic yew]

What do I need to do

[quasi pulsar]

lets see if you have dedicated GPU in your system (but based on your CPU) there is low chance you will have enough power to run game anyway, but lets double check

[runic yew]

Ok how I see this

I installed directX and Microsoft Visual C++

?

[quasi pulsar]

click windows icon again and type "control panel"

top right you have option to change view default is by category, hange it to small icons

you will see a lot of icons, look for device manager

when you find it send us pic of a list like this:

[runic yew]

K

Ok

[quasi pulsar]

ahh yes, so unfortunately this one will not run illuvium 😦
also you may try to go to official nvidia website and download drivers to your GPU after reinstaling your system (can help with overall performance of your PC)

[runic yew]

Humm.. ok, what drivers I need to install?

[quasi pulsar]

when you go to nvidia website, they have "drivers" section on top right and there you have to scroll little bit down and pick beta and older drivers (your GPU it GT 230)

also from now on be carefull with people DMing you, cuz scamers sometimes offering to help in DM when they see someone asking questions in this chat

[viscid narwhal]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[golden cape]

Hi, is it expected to work if a user withdraws multiple V1 vests at the same time? I just had a transaction fail for .033 Eth withdrawing 14 vests in a single tx and wondering if I should instead do them each 1 at a time or if the batch withdraw should work?

[bitter chasm]

seems like we have a Carlos who looks just like Carlos | Illuvium Dunno if this is a bannable offense so please halp

[elfin spindle]

I think that's just Carlos's non-work account.

[bitter chasm]

interesting!

[elfin spindle]

Anything you claimed during V1 or deposited during V1 will need to be withdrawn individually. Anything you claimed during V2 should be able to be batch withdrawn.

[golden cape]

thanks! i'll do that. As a suggestion, it'd be great if the UI would disallow you to initiate the withdraw if you multi-check multiple v1 vests since it's just gonna straight burn the ETH. (that's what happened to me)

I've actually just done a few transactions withdrawing batches of 2 & 3 at a time. Anyways i'm good. Thanks for the assistance.

[elfin spindle]

What was the error the first time you tried to batch withdraw?

[golden cape]

It says execution reverted on etherscan. I was actually trying to withdraw 32 vests, not sure why i thought it was 14. Here's the failed tx: https://etherscan.io/tx/0xd22e325dcae9c9648deea5e35f8912246fddb0d3499567b7d95e084863982e8f

[elfin spindle]

Gotcha, 32 is a lot. I'm wondering if it failed because it was a mix of V1 and V2 yield rewards, or if it just failed because it ran out of gas (was at 98.4% usage)

[golden cape]

I think they were all v1

[runic yew]

Ok im having doubts

I choose the 1 one ?

[quasi pulsar]

correct

[runic yew]

Wich one ?

[quasi pulsar]

have you picked 2 others as well?
for me it looks like this:

[runic yew]

Ok

?

Wich one I choose to install now ?

[unborn gulch]

Yes

[edgy latch]

Hey sir, still Trina claim my ilv that I’ve been yield farming but still can’t! Can’t even eject the ilv that i yield farmed to the pool either..

?

[elfin spindle]

There's a thread started here: #1035975756456673340 message

[elfin spindle]

Install the most recent one (top of the list). Just so you're clear though, the GT 230 is a 512 MB graphics card, and it's not going to work for Overworld even with updated graphics drivers.

There aren't official specs out, but the lowest end cards that have been running the Overworld beta consistently have been 4 GB graphics cards.

[wicked cypress]

Oops ok i thought the blueprints from season zero would be carried over to season one lol

[runic yew]

So I install but it still doesn’t work in all worlds..

[wicked cypress]

So basically people are playing season zero to learn how they can maximuze blueprint acquisition in season one i guess

[elfin spindle]

Correct, a 512 MB GPU (like the GT 230) is not going to work for Overworld.

[bitter chasm]

And to have some fun playing around, ánd to be able to give the developers valuable feedback on their game to make the game more enjoyable in the future 😉 #1023666460922482748

[wicked cypress]

Of course thats a given

[warm apex]

I want to ask if this is an email from you guys?

[sinful ivy]

100% scam

[warm apex]

Thank you for answering my question ♥️

[sinful ivy]

Illuvium does No Whitelist or airdrops

[warm apex]

me and my friend get email like this. I just want to make sure whether this is true from illuvium so there won't be any misunderstandings later ♥️

[sinful ivy]

Its a scam. A Lot of people Got that. I am 100% sure

[warm apex]

Looks like you guys should let the public know about this. Many who get this email are afraid it will make your name bad if something happens ♥️

[sinful ivy]

I give it to the Team. Thanks and be safe

[warm apex]

yes, thanks again sir

[halcyon shuttle]

I found a blueprint in one of my plots, what should I do with it?

[quasi pulsar]

in the future you will be able to start producing skins out of it, for now you can do nothing, and after Feb 21 all blueprints (and everything else) will be wiped, after this date you will keep them forever

[halcyon shuttle]

So the beta will continue after Feb 21? And we have to start all over again? Oh No.

[quasi pulsar]

correct, and on official release there will be wipe as well, but this time only blueprints will stay with you, everything else wiped again

[smoky kite]

hey there! where i can report bag?

[elfin spindle]

!zero-bug

[analog veldt]

How to report a Bug or Provide Feedback?

Illuvium: Zero does not have an in-game reporting system

If you encounter any issues or have any feedback or suggestions while playing Illuvium: Zero, we encourage you to submit a request through our online support portal at https://illuvium.zendesk.com/hc/en-us/requests/new. This is the best way to report bugs or provide feedback, as it allows us to track and address issues more efficiently.

[arctic zinc]

@hexed glade at what stage of opening zero did you get the message saying your access for suspended?

What device do you play on?

[hexed glade]

No only the login page on illuvium zero and the login button not clickable

On Mac👍

[arctic zinc]

Ok. Sounds like a connection issue. Try restarting internet router or messing with vpn or firewall if you have that

[hexed glade]

Hum OK I try and I also have an error window opening after shutting down the app, considering something went wrong and the app closed not properly

[arctic zinc]

I’ve heard that happens sometimes with the new build

[hexed glade]

Ok

[arctic zinc]

I’m going to sleep. But you could post a screenshot if the router reset doesn’t fix it.

[hexed glade]

Just to give you the info I'm on Monterey 12.6.3 thanks for your help good night 👍

Not working after rebooting rooter and reinstall 0.1.3 version

There it is

[deft tapir]

Please uncheck the remember me option and manually enter your password

[hexed glade]

Yeah ! There it is...I didn't do that 😳🙄😅

Thanks for your help

[deft tapir]

No problem

[fathom lance]

what is minimum system requirement to play the illuvium game?

[deft tapir]

There are no minimum specifications at the moment . Though I've played pretty comfortably on 4gb ram and a 1650 graphics card

[flint hatch]

Hey...not sure who to tag but on your site promoting the new Illuvitars (got to it after looking at the LinkedIn post), the 'explore illuvitar listings' button goes to a 404 page (page with link: https://illuvidex.illuvium.io/illuvitars , page it goes to: https://illuvidex.illuvium.io/illuvitars/trade?type=portrait). Image of resulting page attached. Hope that helps. I'm in the US (Virginia, just outside DC, MacBook Pro 2022 model)

[deft tapir]

Thanks, the sale isn't live until next month but I'll let the team know. That should be going to a landing page

[dull yew]

GM guys, can you tell me what email list tool you use to build you emails? I have tried 3 out so far and none have Discord or Medium icons for the footers. Please it would be a massive help to know

[atomic plank]

hi, how can i get my own referral code. please @short mango

[zinc yarrow]

gm

how can i open a ticket?

[analog veldt]

How to report a Bug or Provide Feedback?

Illuvium: Zero does not have an in-game reporting system

If you encounter any issues or have any feedback or suggestions while playing Illuvium: Zero, we encourage you to submit a request through our online support portal at https://illuvium.zendesk.com/hc/en-us/requests/new. This is the best way to report bugs or provide feedback, as it allows us to track and address issues more efficiently.

[arctic zinc]

Have you ever heard that unique invite codes are even a thing that we use here?

[arctic zinc]

I opened a thread in this channel. No one legitimate will send you a DM. Beware of imposters.

@thick tiger I’m starting a private thread.

[thick tiger]

okay

[cerulean vessel]

Hey

How long does it actually take to get a Beta Code?
I have requested it, and waiting already for multiple weeks. I really want to try out the the mechanics

[arctic zinc]

!beta Some may have waited for years now. Try doing some things below to skip the line

[analog veldt]

Beta Access

You can register for the closed beta through this link: https://play.illuvium.io/arena

You can increase your chances of being selected for the closed beta of Illuvium by following these steps:

1. Achieve the <@&870923789985271828> (Level 5) status in the server
2. Get the <@&969492770102341634> role in #1038034977864032276 and promote Illuvium
3. Participate in and win the weekly trivia competition
4. Obtain the <@&1059575774589485116> role from Collab.land

[cerulean vessel]

Didnt know the demand is that huge, sorry.
If I get to Level 5, how will they know it if I apply again for a beta code?

[arctic zinc]

There are some manual additions to the beta.

[cerulean vessel]

thanks peli

[arctic zinc]

Good luck

[atomic plank]

No I’ve not heard about it, can you tell me more about it ? Please

[arctic zinc]

I do not think we do that. Maybe @slim marsh knows if that is a thing we do. It sounds like you are looking to earn by promoting illuvium.

[arctic zinc]

!collab perhaps this may be helpful?

[analog veldt]

Collaboration Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[quasi pulsar]

have you tried to use MetaMask instead of decentr? i'm not sure if illuvium support other wallets

[stone badge]

Decentr is just my browser, I am using metamask

[quasi pulsar]

hmm, it has build in extension wallet right? (not sure, never used) could you go to extantions and turn off other wallet extentions exept MM?

[stone badge]

Don't have any other active extensions in my browser currently

[arctic zinc]

Hey guys imma open a thread. Thanks for helping @quasi pulsar

[arctic zinc]

Please join the thread and do not trust DMs. #1072267732868923492 message

[eager valley]

Hi, i am a land owner and play Illuvium zero, currently reached level 64 in 2.5 days, i have been registered for overworld for sometime now. I messaged the official illuvium twitter acc and was told to request betta access through discord. Any idea of where do i go from here to gain access? Thanks, Kieran.

[elfin skiff]

Hey there— once you’ve #🎫〕verify-asset then you should have access to #🗻〕land-owner

There is a form pinned in there that you can fill out 🙂

[eager valley]

Great, Thanks!

[flat gale]

Hey I'm trying to play the survival mode competitive part in the beta and everytime I start the mode after about 15 seconds it crashes, anyone else having this or have an answer to possibly fix it?

I can play the training survival mode just fine with no crashes but crash on competitive mode

[pine parcel]

@tight spruce thanks Rich, just saw your msg. Sorry been away for work hence the late reply.

[arctic zinc]

The link below can be used to copy the UE5 crash report and submit the bug data. Just select the right game mode from the drop down menu
(I think it’s a drop down menu)

[analog veldt]

How to report a Bug or Provide Feedback?

Illuvium: Zero does not have an in-game reporting system

If you encounter any issues or have any feedback or suggestions while playing Illuvium: Zero, we encourage you to submit a request through our online support portal at https://illuvium.zendesk.com/hc/en-us/requests/new. This is the best way to report bugs or provide feedback, as it allows us to track and address issues more efficiently.

[short mango]

Nothing exists right now. We are looking into it for launch

[alpine moon]

I hope this has not been asked too many times...if it has - I do apologize in advance!
Do we know by when we can expect the unlink function in our Illuvium Accounts?
I switched to a HW wallet to protect my precious Land but stupid me linked my other Wallet before...

[smoky kite]

@tight spruce Hello! Could you tell me pls. I have bought plot Tier 3 a few days before, and filled out the form for beta Overworld & Arena, but still have no mail with key(

[gritty whale]

Did you check your spam folder?

[smoky kite]

yeap, spam, promo\marketing all folders

just few mail from SCAMERs with illuvium airdrops)

[viscid narwhal]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[hexed glade]

Hello guys, twice attempting to get crypton but nothing appeared in the count 🤔. Bug to fix ?

There it is 🤔

[elfin inlet]

Hello, my progress is not saving, "system time is incorrect" error, does anyone know where it is set?

[void frost]

Looks like it's just a case of too low efficiency (You have 2 of them too close so most likely running on 25% efficiency. The income would then be 0,25 Fuel which rounds down).

[elfin skiff]

Morning Boro! Have you already updated to v0.1.3? This "system time is incorrect" issue should have been resolved in the latest patch.

[hot glade]

Hi guys, on Friday I did the procedure to access ilv overworld but I still haven't received the email with the link to access why?

[quasi pulsar]

if you did it on illuvium web site you just put yourself on waiting list, its not guaranteed to get access that way.
best way right now to get beta access it to participate in Trivia event in Voice channel on thursday.

track this event box to get exact time of next event, and be carefull with links, you will get beta code to redeem on webside, so dont click any links

[void frost]

make sure to check your spam folder and all that too, mine happened to be filtered for some reason

[elfin inlet]

If I see that there is an official link that says that the problem has been resolved in the latest version, I downloaded the version an hour ago and the error continues.

[elfin skiff]

In other cases we've had like this, if the error is still displayed, it indicates that the local time on your computer has been altered, and progress will not be saved. Have you changed the time on your device at all since playing the Alpha?

[elfin inlet]

No, I just changed it after this error came out, to check if the automatic configuration did not work, but nothing works.

[hot glade]

I'm Italian I can't participate in the voice chat unfortunately

[quasi pulsar]

you dont have to speak at all, just join event and MAYBE you will get form to fill to get your email adress and deliver this sweet sweet beta code

[elfin inlet]

I see that the problem is commented by more than one user for the latest version 0.1.3, it's frustrating to buy a land and not be able to save your progress.

[hot glade]

ok thx bro

[elfin skiff]

The following steps are recommended:

1. Set time back to automatic
2. Delete the game
3. Download from the website again

And please let us know if you continue to receive these errors afterwards.

[elfin inlet]

I have already done everything you say, I still get the same error, change from automatic to manual time zone, download again and verify with that configuration, then activate automatic time again and download the game version again, but nothing, it can't save by timezone, we should have that in configuration.

[elfin skiff]

Hmm, are you also completely deleting your old game files before downloading from the website? To be sure you're not opening the old game file whenever you launch the game?

[elfin inlet]

I deleted the folder that is unzipped, I had never installed the game yesterday is the first time and I downloaded version 0.1.3

[vital root]

sup, saw there prob has been wrong text to 2 questions in #❓〕faq , its under what is illuvium zero and also "I have received airdrop is it a scam", just wanted to let u know so u can change em so ppl wont get confused 😉

[viscid narwhal]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[nocturne hare]

Lol good job spotting that. @modest hull will fix it 😄

[vital root]

npnp 😄

[elfin skiff]

Created a private thread to see if we can look into this further for you. You should see it under the #❓❗〕community-help channel in the channel list 🙂

[quiet trail]

hi! is there someone whom I could ask regarding a collaboration?

[elfin skiff]

Hey there! See the link below for collab requests 🙂

[analog veldt]

Collaboration Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[quiet trail]

that was quick! thx a lot mate : )

[eager wasp]

hi, i can't seem to build a sediment extractor

i have all the things and space

[sinful ivy]

Maybe you have No many buildings. Check your Nexus. Upgrade Nexus and you can build more

[eager wasp]

my nexus is III

it's green when i look on the dashboard - meaning the game is allowing me but then i click to build is and it's always red to not build. could it be a bug?

says it requires outcrop, engineering workshop - all green. then also my structures are only 13/20 and I only need 250 crystals

is there no support/ place i can go to fix it?

[sinful ivy]

Please send Bug Report.

[analog veldt]

Illuvium Support

For support, bug reports, and feedback, please use the following methods to contact us:

• Bug reporting: http://link.illuvium.io/bug
• Feedback: http://link.illuvium.io/feedback
• General requests: email us at [e-mail]

[eager wasp]

i figured it out, sorry, it wasn't clarified that i needed to build ontop of the outcrop, lake etc.

[sick leaf]

Is real or fake?

[nova echo]

scam

[sick leaf]

Thanks

[radiant pivot]

Hello guys I am trying to link my wallet to email address to login but I am getting error wallet cannot be connected. Can anyone please help

[arctic zinc]

@radiant pivot what browser and what wallet extension are you using? Do not trust any DMs.

I will open a private thread in this channel if needed.

[radiant pivot]

I am use edge browser and metamask

[arctic zinc]

Your wallet has previously been connected to IMX/IlluviDex?

[radiant pivot]

Just now I did it

And I am pretty sure I have done that previously

As I did purchase my lands during sale

[arctic zinc]

Oh ok. Have you cleared your browser cache?

[radiant pivot]

Let me clear and try again

[radiant pivot]

Still same issue

[arctic zinc]

It’s on ethereum mainnet and it’s the same browser that you’ve used since the land sale?

Is the browser up to date? Is the metamask extension up to date?

[radiant pivot]

I use Crome and edge same issue

[arctic zinc]

I opened a thread.

[radiant pivot]

Thanks

[scenic stratus]

What stage is the game now, internal beta or public beta?

[tight spruce]

Private beta for Arena/ Overworld & Private Alpha for Zero

[minor chasm]

Hi

[nocturne hare]

Hi, this is the support channel. Can I help you with something?
If you are just stopping by to say Hi, you are probably looking for #💬〕general

[alpine moon]

Anyone? ⬆️ 😳

[sinful ivy]

No sorry. No Date Announced yet

[alpine moon]

Can I create a new account and change the mail address later? I'd rather not send my land nfts around :)

[bitter chasm]

You cant link a new illuvium account to the same wallet... So you'll have to send your lands to another wallet or wait for the update 😅

Usually you can make multiple wallet addresses on your one hardware wallet. If you want things to happen right now, you could look into that 😄 or buy a new HW wallet :]

[leaden vigil]

Hi can someone help me with a waiting for captcha message since installing today on my new Mac?

[drifting oasis]

hi, I am a Twitch streamer and I am interested in doing an interview with someone from the Illuvium team (this is completely free and I am not looking for any compensation).

My Twitch is BD_AO would anyone from the team be down?

[hoary marsh]

I believe you can talk to @slim marsh about this

[drifting oasis]

Thanks for the answer. Should I DM him?

[hoary marsh]

Nah. He usually replays publicly

[sharp minnow]

I built a scanner yesterday and today its gone. Does anyone know why it disappeared?

[hushed carbon]

Hello, when i try to log in, the page still loading... Someone can help me please?

[quasi pulsar]

Illuvium Zero? are you on lates version of it 0.1.3?

[hushed carbon]

yes

This morning was ok

[quasi pulsar]

using VPN?

[hushed carbon]

yes i try disconnect...

pc

[quasi pulsar]

if turning VPN alone didnt help, try to also reset your whole internet connection by reseting/unpluging your router

[hushed carbon]

ok thanks

same loading

[quasi pulsar]

and you seeing 3 dots spining or login screen with place for email input?

[hushed carbon]

3 dots spinning

Can i try to uninstall and install?

[quasi pulsar]

hmm, if you turned off your VPN and reseted router and on newest version, i would try old fashioned registry clean
instructions in this bot guide:
#💬〕general message

[quasi pulsar]

Zero has no installer yet so closest to "uninstalling" it on windows is to clean registry

also check if you have any firewall in your antyvirus that could block connection

[hushed carbon]

Where i can find the newest version? I dont know if i have it? Like i said, i was connect this morning

[nova echo]

re-download from the website

[elfin skiff]

Also delete your old game files beforehand.

[stark topaz]

Hi is it possible to get a private channel for a customer support question?

[elfin skiff]

Thread opened 👍 You'll find it under the #❓❗〕community-help channel in your channel list. Do not trust any DMs you receive!

[hushed carbon]

Thanks a lot guys for the quick support!!! Long life to illuvium

[slim marsh]

Hey BD! How's it going

[slim marsh]

Thanks Arash!

[drifting oasis]

all good, what about you?

[tall wolf]

Hi anyone from support is online now?

[nova echo]

👋

[tall wolf]

Hi matey I wanted to withdraw my SLP and they asked me to do this in two steps- I do first step- but on next step I didn’t have enough eth so Ive rejected 2nd step#### I put more eth to my metamask and I wanted to finish this process but I saw again same window” we will do this in two steps” so Ive do it again so I paid again but I still dont see my slp

[nova echo]

did you do both steps?

is SLP still shown on the dashboard?

[tall wolf]

Can I put here my address?

[nova echo]

I'll open a private thread, any DM is a scam

[tall wolf]

Im sorry but I can’t find our conversation

[nova echo]

left side below the support chat

[vast tapir]

Can anyone help

I have my Ilv staked is there a way that I can connect a hardware wallet to this so I am not hacked? What is safest way to hold my ILV?

[wicked cypress]

What does "weight" column mean on the Staking page?

[nova echo]

is the weight for revdis, the longer the lock time the greater the weight, with 1 being the minimum and 2 the maximum, those with weight 2 receive twice as many revdis compared to those with weight 1

[wicked cypress]

ah i see great thx!

[flat gale]

could someone please help with this survival mode crash I keep receiving?
I can play training mode but anytime I start competitive it crashes within 30 seconds.
already tried updating my drivers, I've also reset my computer too its been going on for a couple days

[sinful ivy]

please send bug report

!support

[analog veldt]

Illuvium Support

For support, bug reports, and feedback, please use the following methods to contact us:

• Bug reporting: http://link.illuvium.io/bug
• Feedback: http://link.illuvium.io/feedback
• General requests: email us at [e-mail]

[broken shoal]

After I verify my wallet how long before I get the roles?

I only need 1 ILV to chat in the IIP channels correct?

[elfin spindle]

Should be nearly instant. The threshold is 1 ILV, that's correct.

[broken shoal]

It's been like 15 minutes. How can I fix this

[elfin spindle]

Just to be clear, you've gone through #🎫〕verify-asset and followed all the steps?

[broken shoal]

Yes, I moved 1 ILV to a new wallet then connected

[broken shoal]

Nevermind I just connected my main wallet. I guess I just wasted 5$ to try to connect an alt wallet

[blissful badge]

Hey guys do you know where i can trade ilv futures?

[arctic zinc]

Maybe ask in #💰〕token

[obsidian ledge]

Hi everyone, is it possible to put my land on my Ledger? Is this suggested?

[sinful ivy]

Yes you can. To use your Land, your ledger needs to be connected to metamask. And metamask to imx.

[obsidian ledge]

Thank you!

[sinful ivy]

Your Welcome

[drifting oasis]

I am good. I want to interview someone from Illuvium and they told me you are the person that I need to talk to regarding that (I stream on Twitch)

[slim marsh]

Yea absolutely, I'm happy to come on your channel.

Did you have an idea of a date?

[drifting oasis]

What would you say of 26th of February around 7 PM UTC? <t:1677438000> (this is converted to your local timezone)

[slim marsh]

the time you sent me is 7pm UTC right? not 4pm UTC

[drifting oasis]

oh sorry, yeah... it is 7 PM UTC, 4 PM is my local time

[slim marsh]

Are we able to do 4pm UTC?

[drifting oasis]

we could, but I don't know how the viewership would be, I mostly stream at 7 PM UTC

[slim marsh]

you know what, it's fine. let's do 7pm UTC

[drifting oasis]

awesome ❤️

Just booked you on the calendar

[sinful ivy]

Wrong Synix But yes i can.

[shut kindle]

not sure this is the correct channel to ask but... having trouble adding funds on immutable x to purchase land.. keep getting 3D secure timeout. anyone know how to cure this ?

[slim marsh]

omg my bad

[inner rune]

so i moved my silv2 and some eth to imx and now when I check on the iluvidex It only shows the eth balance no silv2 but its there on imx is this still to be implimented ?

[tight spruce]

It should be good may just be a UI glitch have you tried clearing cache and cookies

[inner rune]

just did that and resign'd in metamask still only showing eth balance and USDC ...hopefully just a ui thing the silv2 is on imx for sure

[tight spruce]

Ok well maybe issue on our side but give it a little time and let me know if it shows up

If not we will investigate

[wary isle]

Hello
I can't play at all due to an error since yesterday, what should I do?

I deleted all apps and folders and reinstalled
Graphics driver is the latest version. 528.49

I can play OW and ZERO but I can not play survival mode.

Windows10 pro
Ryzen7 5800X3D
RTX 3060Ti

Thank you.

[wary isle]

I recorded the error
It either stop with an error or stop with WAVE2

https://youtu.be/gvL7Czvte-k

[arctic zinc]

!support website will be helpful

[analog veldt]

Illuvium Support

For support, bug reports, and feedback, please use the following methods to contact us:

• Bug reporting: http://link.illuvium.io/bug
• Feedback: http://link.illuvium.io/feedback
• General requests: email us at [e-mail]

[wary isle]

I sent email there yesterday, but I haven't received a reply yet, so I'm asking here.
thank you for your help.

[oak crystal]

hi , is it scam?

[viscid narwhal]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[sinful ivy]

100% scam

[oak crystal]

thanks

[fossil zealot]

Hello @sinful ivy I am the collab manager from mafiafoot, may DM you for partnership proposal?

If not,
Whom do I contact?

[nocturne hare]

!collab

[analog veldt]

Collaboration Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[lament vortex]

I cant reset my password for my illuvium account I have tried a week ago and today. The code just doesnt get sent to my email. Can I get some help?

[fossil zealot]

I have filled the form please check and get back to me..

[nocturne hare]

The people responsible for this will check it when they can

[fossil zealot]

Aiit thanks

[weary parrot]

Not sure this is the right section but as of today I am being kicked off of ILV Zero. It says i'm losing internet connection.. connection is fine. I haven't changed anything about the system im using since the release of zero.. so not sure where this is coming from?

[hollow marsh]

Hello, just wondering what is the time frame for deposits to hit my account. Trying to fund my account for a land purchase

[arctic zinc]

Eth moved onto IMX usually takes less than 15 minutes I think.

[arctic zinc]

Have you tried restarting your router?

[weary parrot]

I'm not using a router currently. Apparently Support says this is an issue they are aware of and are working on a solution.

[wheat lark]

Hi, hey it will be my fist time buying a D1sk, once bought and opened, then you can mint as many NFTs as you want? Does that just cost gas to mint?

[arctic zinc]

The sale has not started yet. Do not trust any DMs.

[arctic zinc]

A d1sk is like a pack of cards. You buy a disk. You open it up. Out pop the nfts. Buy another disk to get more Nfts.

[wheat lark]

Ok so the minting is automatic?

Maybe I heard you can mint many from blueprints, and I an confusing the two

[arctic zinc]

Yes. It’s contractual purchase. It gets minted when you buy it. The disk is an NFT.

[arctic zinc]

That could be.

[wheat lark]

Got it thanks

[bitter chasm]

What remains unclear in the orange timeline bar at the bottom of the infographic? Anything we should change so that it can stand on its own rather than having the Alpha release schedule posted next to it?

[arctic zinc]

Oh lol. Nothing. I forgot it was there.

[zinc remnant]

Hi, Ive been playing Illuvium zero. And i was wondering what was going on with that project. Is there a place for me to offer feed back? Is there going to be any updates and changes to the program?

[arctic zinc]

!support

[analog veldt]

Illuvium Support

For support, bug reports, and feedback, please use the following methods to contact us:

• Bug reporting: http://link.illuvium.io/bug
• Feedback: http://link.illuvium.io/feedback
• General requests: email us at [e-mail]

[arctic zinc]

There have been 3 versions of the #🎮〕illuvium-zero application so far.

V0.1.3 is the latest release

[zinc remnant]

Do i have to do something special to experience the updates or will it update automatically when i load the game

[arctic zinc]

You need to delete the old version and download the new version from the website.

#🔗〕helpful-links

Never trust DMs

[zinc remnant]

i have to erase? can i over write?

[arctic zinc]

I guess so

at this point it is still a manual process. Not automatically updated.

[zinc remnant]

fuck, im not very computer literate

[arctic zinc]

Ah. Find the application. Right click. Delete/move to trash.

[zinc remnant]

hahaha "find the application"

i cant even find how i downloaded the game the first time

[zinc remnant]

could you point me to the correct link in the "helpful links" you sent me that would be the starting point for where to dowbn laod the game

ok i think im getting there. had to log in

ok so i totally screwed up. Pretty sure i had the latest version running but i didnt "erase" the old one. Anyhow i took a chance and clicked "save login details" because that was a pain and figured for sure that would be the first thing fixed. but now im locked out and i dont remember how to solve that issue.

[arctic zinc]

That’s right.

[zinc remnant]

ok, so im going to say that you do have to "erase" the old data. over writing wasnt enough. I deleted eveything that said Illuvium from windows explorer. From illuvium web site i registered for beta which led me to a log in option ( be cool if there was a log in option all big and right in your face right from the get go). re downloaded zero and it seems to work

[arctic zinc]

Im glad you got it done.

[zinc remnant]

ok new serious question. It now seems like im logged into zero after i close the game window. Is there and demands on my CPU if i dont log out?

*any demands on my CPU. my computer isnt the strongest

[arctic zinc]

No. As long as you don’t try and play from another device while that one is still logged in I can think of no problem.

[zinc remnant]

Thank you . appreciate you time!

[wide elbow]

Hi admin ! I have 1 year staking expired SLP! I still have not withdrawn SLP to my wallet, but now when I check I no longer see my SLP in Dashboard or Vesting
Can you guys help me check?

[tight spruce]

Started a private thread for us

[arctic zinc]

My refurbished android has arrived. Time to install IZ

[elfin skiff]

Ooh, exciting! Which phone did you select for this task?

[arctic zinc]

Pixel 4. Pretty cheap but I hear it’s a workhorse

[elfin skiff]

Nice. Will you please let me know how that works for ya? Been eyeing unlocked android phones as well 👀

[arctic zinc]

So… do I need to be logged out of the game on my computer before I attempt to login on my phone? I have not played on my computer for a few days at least.

I guess I’ll sleep on it. Im too tired to go log off. I’ll try the game on my “new” phone tomorrow.

[arctic zinc]

It’s ready and waiting.

Not too hard to figure out.

[obsidian ledge]

(google trad) Hello, I would like to transfer my land to Ledger but I have this as a problem. Can you please help me?

[hoary marsh]

Hmmm, make sure your wallet is connected to IMX. Also make sure your MetaMask-Ledger is connected to IMX.

[obsidian ledge]

I'll check. Thank you so much

[obsidian ledge]

(google translate) I tried but without success. It looks complicated to me. I'll wait to figure out how to make sure I don't make a mistake. Thank you so much

[obsidian ledge]

(google translate) I need help please. I sent my land to my Ledger but now it says this. I'm afraid of losing my land. Please help me.

Its ok thank you

I was hot 😅

[bitter chasm]

Yeah doing new things with your ledger wallet is super stressful. We have all been there 😄🤒

[obsidian ledge]

😄

[urban gorge]

Noob question pls - In this current version should I be able to find and capture any illuvials?
I havnt seen any yet lol

[nocturne hare]

You have to shoot the Wakes (light balls)
Q: Illuvial Orbs (Wake) keep disappearing! Why is this?
A: Wake can disappear for 2 reasons. If you get too close to a Wake, it will despawn. If you miss your shot at a Wake, it will despawn. Be careful with your aim, you can jump and aim to make time move slower.

[urban gorge]

Ok makes sense thanks!!

[urban gorge]

If I mees up the shot so they come back to the same place after a while?

[nocturne hare]

No, they are lost.

[urban gorge]

Ok thanks and last question - the inventory stuff such as 'basket of fruit' can that be used when in the arena?

[nocturne hare]

Don’t think so

[urban gorge]

Thanks for your time

[quasi pulsar]

hmm, there was word on the streets they do 👀

[undone lion]

How can I get my layer 1 Silv2 to layer 2? Would I do it through immutable marketplace or illuvidex?

[quasi pulsar]

i believe there is no such a function implemented in illuvidex so i would go straight thru IMX marketplace as you said

[undone lion]

thank you!

[undone lion]

i get this message when i click on My Assets on illuvidex

[elfin skiff]

Hmm, seems to be working fine for me.
Have you tried refreshing the page or closing the browser and coming back?

[undone lion]

hmm lemme try

still getting same error

[sinful ivy]

Try to clear cache maybe

[undone lion]

something has happened think i might have to clear cache thank you!

I am getting the same message on both Brave and Chrome even after I cleared my cache

[sinful ivy]

Did you Accept the Terms and conditions on the top?

[undone lion]

I am so dumb LOL

[elfin skiff]

Good catch 🔥 I missed that in the first pic!

[sinful ivy]

Me too🤣 second one i Got it.

[undone lion]

it is still a nogo

i accepted the terms and conditions

[sinful ivy]

Maybe a VPN or something that Blocks the Page? The Picture from illuvitars is blocked.

[quasi pulsar]

can you add /land to end of your url? (testing something)

[undone lion]

not using a VPN

[sinful ivy]

Something is blocking the Page/Pictures...

[undone lion]

it was fine a few days ago

[quasi pulsar]

can you disable brave shield 👀

[undone lion]

still same issue, if i disable my virus protection it shows the illuvitars logo but same 404 page

ever since i sent my Silv2 from layer 1 to layer 2 on immutable marketplace it has been acting this way

my staking page is definitely fine, I have no other issues anywhere else

[quasi pulsar]

do you have any other ad blockers or wallets hidden in extentions?

[undone lion]

nothing other than metamask

i reset cache again and reset the computer now it won't let me sign

[quasi pulsar]

you unlocked your MM?

[undone lion]

of course

im going to talk with IMX support, my wallet won't connect to the marketplace now geez

[quasi pulsar]

can you try one more time but with chrome browser and turning off all wallets extentions if you have there AND ad blockers if you have any?
with brave they have build in wallet that can mess you up i think plus the shield

[undone lion]

i can get into the marketplace on immutable but I cannot on the illuvidex still 404 error

on chrome

[quasi pulsar]

to double check, when you checking for extentions it looks like this right?

[undone lion]

a little worried, may try to send my assets to another address

For some odd reason I reset the cache again on chrome and now magically it works

wow, what a scare...although I bought the ledger from Amazon still got to be careful

[quasi pulsar]

HA! so nice you fixed it haha, you got me worried a little bit as well xD 😅

(btw. i only trust official Ledger website store for buying hardware wallet)

[undone lion]

this is for Brave browser users from IMX support

Now my brave browser works, i think it is another layer to prevent hacks pretty cool

This should be pinned i think

[dark jewel]

I am unable to download the software on mac it says malicious content i was trying to download illuvium zero

IlluviumZero_Mac_v0.1.3_ProductionBuild_PROD 2

[arctic zinc]

Open settings. Security. Open anyways. I’ll find a better explanation of the steps.

[arctic zinc]

System Settings>Privacy & Security>Open Anyways

You should be able to find it here. It’ll specifically list the application and provide a button to open anyway.

[dark jewel]

ok

[dark jewel]

thanks

how do I get the gold coin to speed up tasks?

[sinful ivy]

Farm the plants or Finish your Quest. Plants respawn every 24 hours.

[stuck condor]

Hello, I downloaded your client for Overworld and Arena from the official website. However, it does not start. Just the application icon "jumps" like that. Nothing starts, nothing happens. I have granted access to run in the security and privacy settings. But it didn't help. What else can I do to launch the game?

[late lava]

This is what I see when I try to claim rewards. Is this a known issue that others are seeing, or something screwy with my account?

[arctic zinc]

It reads like you have an extension running that is breaking things

[late lava]

Okay, thanks I will mess with my extensions a bit

[late lava]

That was it. Some Dapper extension seems to have been the culprit

[arctic zinc]

https://tenor.com/view/bow-doug-judy-brooklyn-nine-nine-thank-you-thanks-gif-22899570

[sinful ivy]

please send in #🚨❗〕report-scammers

[undone lion]

Having another issue today trying to transfer my land to another more secure address

[arctic zinc]

You need to connect the receiving wallet to imx before sending anything to it

[undone lion]

it doesn't work, and i thought it is the address that is connected to the wallet that holds the land that must sign

[undone lion]

ahhh...nvm i got what you are saying

[arctic zinc]

The receiving wallet must have been setup to be an active IMX wallet before the sending wallet can send it

[undone lion]

how do I go about adding another wallet? I don't see the option...and thank you for all your help

nvm i gotta make a brand new one lul im so dumb sometimes

[arctic zinc]

You should be able to manually disconnect your current wallet and connect the secure wallet using metamask’s UI. It doesn’t really need to be a brand new wallet. Just a different address. But I assume you have a secure wallet in mind that you are wanting to use.

[undone lion]

definitely a godsend thank you for always being able to help!

[magic solstice]

Hello, I have the same issue as Koudik. I staked before having the trezor and now i don t want to loose my stacking rewards for changing to trezor. Is there any way?

[arctic zinc]

When did you make your first deposit? Was it before or after march 30, 2022?

[pulsar jolt]

@arctic zinc still have the not saving issue, right now i started the game and it each plot had dozens of plants, i switched between plots and they disappeared... then whatever progress i make is not saved every time i switch or close the game

and constantly get

[arctic zinc]

And you checked your system item?

[pulsar jolt]

never seen it wrong

[arctic zinc]

Well the game seems to think you are changing the computer’s time while playing. If you are not doing anything that might cause it to think that then report it.

[analog veldt]

Illuvium Support

For support, bug reports, and feedback, please use the following methods to contact us:

• Bug reporting: http://link.illuvium.io/bug
• Feedback: http://link.illuvium.io/feedback
• General requests: email us at [e-mail]

[pulsar jolt]

done

[wary isle]

Hello
My problem is still not solved, I can't play at all since the 9th.
I have sent an inquiry but have not received a response yet, what should I do?
How long does it usually take for them to reply?

[real escarp]

Goodmorning everyone! Does anyone has a reset on their illuvium zero account? Did they a reset? I was 140 lvl and today i logged in , and i am at 1 again 😭
And i free plot land is still at the level it was!
my

[quasi pulsar]

yo yo how much you care about your progress in OW, you could try to delete all files stored in:
||C:\Users\YOUR_USER_NAME\AppData\Local\Illuvium||
but this folder containing saves to OW so may try to make a copy of save file there but not guaranteed it will work

[wary isle]

Thank you for your reply.
I deleted all folders first, I am also deleting folders in this location.
I didn't play OW much, so I don't know what happened to the data after deleting this folder.
But I can play OW.

I can't play only survival mode, it always stops with an error.

I have no idea why this is happening, I don't know if my ID is the problem or not
Perhaps I can play with another ID, so I sent an e-mail asking if a temporary ID could be issued, but I haven't received a reply.

I have T4 and T1 lands and staking ILV a lot.
If possible, I would like you to issue a temporary ID.

I feel stressed that I can't play survival mode at all.
Thank you.

[quasi pulsar]

hmm, if you want temporary ID to check and play, how did you get your Arena access? cuz there is one beta key waiting for you if you are land owner and you havent used this route yet

[wary isle]

I've been playing since PB1, so I haven't used Land to get an ID, but I've been playing with Land linked to my current ID, so I'm playing Zero.
Now I can play ZERO and OW. I can not play survival mode.

[quasi pulsar]

just take the new key (there is a form to fill in land owners forum), make new temporary account, redeem your code there, login to your new account start playing and we will know if its ID or your game

[gritty whale]

You can replace "C:\Users\YOUR_USER_NAME\AppData\Local" with %LOCALAPPDATA% and it will work for any machine.

[wary isle]

I have a land attached to my current ID, but can I get a new ID with that land?
Where is that form?

I was able to play properly until the 8th, but I couldn't play from the 9th, but I don't understand the meaning at all.
I was able to play the competition the other day without any problems at 4th place.

[quasi pulsar]

there is a locked forum just for land owners (i have no access to is xD) and i bet its in pinned messages there

[wary isle]

Now My Date is this folder.
"C:\Users\YOUR_USER_NAME\AppData\Local\Illuvium
what should i do?
This folder is deleted and recreated.

[little flare]

Where can I trade ILV on futures?

[gritty whale]

Binance. And maybe the other CEX-es that it's available on.

[little flare]

Thank you

[jagged vessel]

I’m trying to reach out to the Illuvium team to understand two items:

1. the steps to transfer a land plot from my wallet to another wallet. I have the land tied to the ImmutableX wallet, which is tied to a MetaMask wallet. One can I import the land into my MetaMask wallet, so I can then transfer to another MetaMask wallet? 2. I know it was stated that once we link a plot to a ImmutableX account it will be tied to that account, but when will we be able to transfer to a new account? I ask this question as I could then just assign my plot in the ImmutableX wallet to the new MetaMask wallet I have. I know there are many with these questions, so would love to see a video from the team explaining this or a user manual to avoid major missteps by users. Please advise, Thank You.

[sinful ivy]

@jagged vessel You can send your Land plot on Illuvidex to another imx Wallet that is connected to your other metamask. There should be a Button Like this ▶️one the top right corner of your Land plot.

2. A unlink Option is Not available at the moment. There is No Date Announced yet for that Option.

[jagged vessel]

I appreciate the feedback, I did find the arrow button, so I should first setup the new MM wallet with a ImmutableX wallet, then put in the MM address wallet I want to send the land to, are those the correct steps?
Also since the unlink option is not available, I’m assuming that I should not transfer any lands at this time if I want to be able to participate in the Alpha phase? I ask this since I had already been working on Zero land plots and don’t want to lose access to work the land if I try and transfer land. Thanks!

[sinful ivy]

Yes First Setup new metamask with imx and than send to that Adresse. I would Not. Only If its urgent because of scam Hacker or something. But If its Safe in would let it sit untill unlink Option is Here.

[jagged vessel]

Gotcha, makes sense. Sorry but one more big question around multiple users using the same account. My partner is playing Arena and Overworld, while I’m working 3 plots of land. If will link everything to the one account, will we be able to perform all our tasks without any limitations? Also, would he need a hard wallet if I have all lands tied to a hard wallet? Thanks!

[sinful ivy]

Account Sharing is Not allowed. And only one Account can used by one Person. If you send him a Wallet than He did Not need a Hardware Wallet. But i personly would prefer one for savety reasons.

[stable zephyr]

Hello, I downloaded Illuvium zero on tablet, when I go in F2P plot it works, but if I go on my plot it crashes while loading

[quasi pulsar]

i would go with clearing cache/data or reinstalling, quickest to check

[jagged vessel]

Ok, so if I’m working the land, can I send him items on another wallet?

[sinful ivy]

Items?

You mean fuel?

[jagged vessel]

Fuel, Illuvials, elements, etc…

[sinful ivy]

From illuvium Zero you sell your fuel to the Marketplace and from that anybody can buy them for Overworld. Your friend who wants to Play Overworld needs to buy it from there. All fuel that you sell needs to Go threw the Marketplace. There is No Option that i know that you can send it to another Wallet. Illuvials can be traded on Marketplace. But only at Open Beta.

[jagged vessel]

I hear you on the marketplace for selling, but there has got to be a way to send collected fuel, elements, or anything in Zero to an address you want. If your playing Area or Overworld, you’ll want to send items to yourself to use. Appreciate the feedback, certainly helped.

[sinful ivy]

As i know. If you get the fuel from Zero and want to use it by your own in Overworld than you need to sell and buy it Back. But more Infos coming before we Hit Open Beta.

[stable zephyr]

Did both, doesnt work 😦

[quasi pulsar]

and i assume you downloaded nevers version of the game right? (0.1.3) what tablet do you have?

[stable zephyr]

Yep, Samsung Tab A

[quasi pulsar]

hmm, so before we get some better idea from mods/team i would also try to:
-try to just restart your tablet after installing app
-check if you have any updates available for your tablet (looks like you can update to android 11)
-clear cache, uninstall, re-download, unpack new fresh version, install
-long press on Zero app icon >> app info >> battery saver >> no restriction
-try to install Zero on internal memory instead of sdcard

and also report it here (they are fast with responding tho):

[analog veldt]

How to report a Bug or Provide Feedback?

Illuvium: Zero does not have an in-game reporting system

If you encounter any issues or have any feedback or suggestions while playing Illuvium: Zero, we encourage you to submit a request through our online support portal at https://illuvium.zendesk.com/hc/en-us/requests/new. This is the best way to report bugs or provide feedback, as it allows us to track and address issues more efficiently.

[magic solstice]

It was after march 2022

[undone palm]

Hi, after weeks of playing Zero i now get stuck on the login page? Under my assets on illuvidex my land picture is kinda ghosted out, and on Illuvium it now says my wallet cant connect to my account? very strange as this has not happened before, any help? Cheers

[arctic zinc]

I’ll open a thread.

[hot glade]

hi guys i'm trying to transfer my land via tokentrove to a new secure address with the ledger but as soon as the transaction starts on imx i get a ' transfer batch error ' what does it mean?

[elfin skiff]

Has your Ledger been linked with Metamask? And have you connected that Metamask to IMX already?

Keep in mind the land NFTs for Illuvium are on Layer 2 via IMX, so any new wallet you are trying to send your land to also needs to have been set up/connected to IMX first.

[hot glade]

ok perfect bro thx

[elfin skiff]

No problem. And just a reminder, do not trust any DMs you receive trying to direct you where to "link" your wallet!

Always use #🔗〕helpful-links and feel free to ask us any questions you have.

[analog veldt]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[jagged vessel]

How can we get our land to appear in our MetaMask wallet?

[arctic zinc]

Your land is on IMX network. Your IMX wallet is controlled by your metamask wallet.

[jagged vessel]

I get that since the IMX is the L2 to cut down on fees, but are you saying we can’t import the land into our MM wallet? Thus it can only see it’s tied to the MM wallet through IMX?

[arctic zinc]

It is possible to move nfts off of imx network onto ethereum mainnet.

We don’t really support that action here though.

[hot glade]

perfect thank you so much I just solved it only that now my illuvium.io email is linked to the other wallet and it won't let me access ilv zero how can I solve it? Do I have to make a new account or can I change the wallet associated with my current account?

it seems that it won't let me access the ilv zero app

[arctic zinc]

You can’t change your wallet connected to your game account yet.

So at this point a new game account would be needed for you to play

[hot glade]

i will not lose ilv overworld access?

[arctic zinc]

Well… you would have two game accounts at this point.

I just hope they get the Wallet disconnect rolled out soon so then this issue is not a problem for anybody.

[hot glade]

ok i created a new account and i paired the new ledger and it also lets me access the ilv zero app only i lost all progress it made me start from level 0 is this normal?

[sinful ivy]

Don't worry on Feb 21th it will get wiped anyways.

[hot glade]

yes yes it was just to know if it was correct tt ok then thank you very much

[sinful ivy]

All good. And have fun

[hot glade]

I thank you infinitely

[radiant pivot]

Guys I am not sure what to do not able to connect wallet and keep getting this error “wallet can not be connected “ can anyone please help

[arctic zinc]

Is it possible that your wallet is connected to another account?

[radiant pivot]

Yes

Should I create seperate email and use new email to register and then try to connect

[arctic zinc]

A single wallet address can only be connected to one illuvium gaming account

[radiant pivot]

I don’t have access to over world or arena I only connected this wallet to zero I think

But I registered my wallet to get access to other game like overworld and arena

[arctic zinc]

Wallet addresses are not needed for the other game modes.

[arctic zinc]

Are you saying that you do in fact have another illuvium gaming account that your wallet is connected to that you use to play #🎮〕illuvium-zero

[radiant pivot]

No this is first time I tried to play but never able to do it

[arctic zinc]

Do you use a hardware wallet?

If you do it looked like maybe you did not get to approve the signature on your hardware

[radiant pivot]

That’s because I already approved first time I tried.

That’s why it did not ask me second time when I recorded the video. You can see in the screen shot it’s already showing address just issue is this error now

[arctic zinc]

Did you agree to the terms conditions on a previous screen?

[arctic zinc]

I’m gonna open a thread.

[radiant pivot]

Ok th

[wary isle]

I was contacted yesterday that there was a problem with my ID, so I received a temporary ID until the problem was resolved.
I was able to play with a temporary ID and they are working on fixing the issue.
Thank you for your help.

[inland yacht]

Hi there, I can't login to my illuvium zero land. Anyone can help? I just have one device to login

[elfin spindle]

Does this error pop up every time you try and log in?

[inland yacht]

No, this is the first time.

[elfin spindle]

Try logging in again.

[inland yacht]

I've tried but doesn't work, still the same error.

[elfin spindle]

Gotcha, have you tried restarting your computer and trying again?

[inland yacht]

Let me try it. OK! BTW, the site is a little bit weird today. Is there any maintenance today?

[wintry crow]

Hello what is the date for reset ?

[elfin spindle]

Not that I'm aware of - I just checked and the Illuvidex is working properly for me right now. Try restarting for now, let me know if that resolves the issue.

[elfin spindle]

You're referring to the IL:Z reset?

[inland yacht]

Just restarted my PC and the issue is solved. Thank you sir!

I'm back on line, god bless

[elfin spindle]

Nice, it may have just been that the game didn't properly close and so it still thought you were logged in.

[wintry crow]

Phase 2 of land, when all information erased and we start over

[opal barn]

Holy shit, this looks nicee

[lavish whale]

When I trying to play over world it’s pop up like this

[maiden smelt]

where can i ask about stakin ilv issues?

[elfin spindle]

!zero-alpha

[analog veldt]

How long is the alpha testing for Illuvium: Zero expected to last?

The alpha testing for Illuvium: Zero is expected to be split into two seasons.

Season 0 is currently planned to last for 6 to 8 weeks, during which all data (including blueprints) will be wiped and reset. The purpose of Season 0 is to allow the development team to fix bugs and balance issues and prevent any issues that may arise if player data needs to be reset.

After Season 0, the game will move on to Season 1, which will last until the open beta stage. Another data reset is expected at the end of Season 1. However, players will be able to mint the blueprints they researched as NFTs during the last few months of Season 1. Those minted NFTs will persist beyond the Alpha data reset and can be used to craft skins in the Overworld once we reach the Open Beta.

More information on the minting windows will be provided as the game approaches the open beta stage.

[elfin spindle]

You can ask here. I can create a private thread if you're more comfortable with that.

[analog veldt]

DMs are scams

Mods and Team members will never DM you.
Never trust advice or links received in DMs.

Beta access, giveaways, and promotions are not given out via DM. Scams are designed to trick you into installing malicious software to gain access to your wallet or to convince you to enter your seed phrase into a website. Never give your private key (12 to 24-word seed phrase) to anyone.

Support is not provided via DMs

Support is handled publicly, or in threads within the Illuvium Discord. People offering support via DM are scammers.

Please follow the instructions pinned in #report-scammers to report bad actors so we can remove them from the server.

[arctic zinc]

Looks like some sort of directX 12 error. Maybe reinstall directX. Not sure. Try contacting support directly at the bug page below

[analog veldt]

Illuvium Support

For support, bug reports, and feedback, please use the following methods to contact us:

• Bug reporting: http://link.illuvium.io/bug
• Feedback: http://link.illuvium.io/feedback
• General requests: email us at [e-mail]

[lavish whale]

Re install directX still same erro

[worn flame]

get the same error too, hope tech team already know this bug and being fix on next patch

[mortal gull]

where did you withdraw the LINK from? You shave a link still?

hi @tight spruce can I be added to that thread? I'm on the same boat... want to unstake my LINK in the old flash pool

[nocturne hare]

I made you a private thread

[bitter chasm]

@past finch has a sweeper bot sucking his wallet dry, and his funds are currently on IMX L2 "safe" for now.

I suggest you do some more research on writing up your own transaction for this. I would have no clue how to fix this and I am unsure whether the mods would have a clear put answer.

[past finch]

If anyone can give me any more incite on how or where to write multiple transactions would be appreciated

[arctic zinc]

Best bet would be to create another IMX wallet using a brand newly seeded metamask wallet and send the stuff to that imx wallet on imx. I think you do NOT need to take things off IMX.

[past finch]

Kinda confused how would i send to new wallet if its not the originating wallet that bought the land

I sold 1 land and just want to collect the funds

[bitter chasm]

I think i was sleeping. This sounds like a fair way to fix this 👍

[past finch]

I just dont know how i would withdraw without sending it to the corrupt wallet

[bitter chasm]

cant you just send the Eth on Immutable to another wallet?

maybe buy an NFT on a different wallet, like a Gods Unchained card, and sell it to your other wallet for your max amount of Eth

[arctic zinc]

I’m gonna open a private thread. Garf will join us

[jolly mica]

Please help

[arctic zinc]

System settings>privacy security>open ILLUVIUM APP NAME anyways

[smoky portal]

I want to stake ILV/ETH i have equal amount of both. What is SLP??

[nova echo]

!lp

[analog veldt]

Providing liquidity is done via an ILV/ETH Pool on SushiSwap and requires multiple steps:

1. Buy ILV and ETH
2. After approving the Sushi contract you stake a 50/50 value ratio of ETH and ILV
3. You receive SLP tokens. (To see them, add the SLP contract address to your wallet)
4. Stake the SLP tokens through the Illuvium Staking App and set your lock period.

See #🔗〕helpful-links for official links.

[nova echo]

before providing liquidity, it is good for you to study about impermanent loss

[sage crater]

!zero-bug

[analog veldt]

How to report a Bug or Provide Feedback?

Illuvium: Zero does not have an in-game reporting system

If you encounter any issues or have any feedback or suggestions while playing Illuvium: Zero, we encourage you to submit a request through our online support portal at https://illuvium.zendesk.com/hc/en-us/requests/new. This is the best way to report bugs or provide feedback, as it allows us to track and address issues more efficiently.

[clever grove]

Good day, May i know who the person to reach when it comes to business partnership and collaboration thank you?

[quasi pulsar]

!collab

[analog veldt]

Collaboration Request

Thank you for your interest in collaborating with Illuvium. To submit a collaboration request, please use the form available on our support page: http://link.illuvium.io/collab.

[clever grove]

Thank you.

[zinc yarrow]

@tight spruce @arctic zinc hey im curious what happend to the issue with my won Land?

[tight spruce]

Will update you today

[dapper timber]

have this error . cant launch the game

[elfin spindle]

Try deleting the game folder, downloading a fresh copy, and trying again.

[wise egret]

gm ☕️ I'm having issues with Illuvium zero on mobile. I just built an Hyperion converter to convert the solon I produce into Hyperion. However, once it is done converting I won't receive any Hyperion. I just lose the Solon, gain XP but even though I click the collect icon, the Hyperion won't Show in my storage (it's still on 0/15). I thought I clicked sth wrong but it now happened a second time. All other converters work fine for me

I'm thinking about selling the Hyperion Lathe I which I built for converting and try building a new one but maybe someone is already experienced with that problem and has a better solution

[nocturne hare]

What efficiency does your converter have?

[green stirrup]

need help not sure why but my ilv tokens i claimed today are still not in my portfolio and is still saying claiming rather than claimed? and its been about 5 hours and on etherscan it says success and eth was taken out of my metamask for the transaction

[nocturne hare]

!claim

[analog veldt]

Rewards from staking have to be manually claimed and GAS fees for those transactions have to be paid:

• When you stake ILV yield farming rewards start piling up for you
• You claim those rewards whenever you deem the pile to be big enough to justify gas fees
• If you claim sILV2 you have it unlocked right away (sILV2 is only usable in game as a substitute currency for ETH outside the marketplace and the Leviathan Arena)
• If you claim ILV then that batch of ILV gets locked for 12 months and automatically staked in the ILV pool with a token weight of 2.0 for compounding effect
• New rewards start piling up....rinse and repeat

NB: ILV paid out as part of Illuvium’s Revenue Distribution have to be claimed as well but are not subject to a locking period.

[wise egret]

It's still on lvl 1 so lowest efficiency. There should be an output of 1 Hyperion per Solon

[green stirrup]

sorry the bot telling me stuff i already know doesnt help me

[feral egret]

Hey there, how do I update my email for the game?

[nocturne hare]

Sorry for trying to help. Usually people don't know about the vesting period.

[nocturne hare]

Click right bottom on show and choose efficiency and look on the converter what % it says

[nocturne hare]

wdym

[feral egret]

I need to update my email

[wise egret]

It's on 25%

[feral egret]

For login etc… it allows me to update username and password but not email?

[nocturne hare]

Move it around so you can get it closer to 100%. The convertion failed

[feral egret]

I want to update my email in play.Illuvium.io/account

[wise egret]

Is it based on luck (and efficiency) if conversions fail or not? My other converters are all between 40%-80% and always worked (or I just haven't noticed yet)

[feral egret]

How can I change my email on my account or do I have to create a new account???

[nocturne hare]

You can't change your email

[nocturne hare]

You want to get efficiency as high as possible

[feral egret]

Why not? So I have to start again with a new email?

It’s basic to be able to change an email? So I have to open a new account with my updated email and loose everything??

[green stirrup]

ok true did sound a bit rude sorry

[nocturne hare]

Your email is your login

[feral egret]

Can’t support update email?