#šŸ¦—bug-hunt

1 messages Ā· Page 38 of 1

slate flume
#

Next rally…. I would recommend players sending either the same tier as yours (10), or all fighters, or a shooter….

From what we’ve noticed, me sending 1 shooter doesn’t change the kills, but drops the casualties up to 500 troops.

I am a shooter, 1 lower tier fighter drops my percentage down up to 6%. šŸ˜‘ wtf.

Point is… if you want actual comparison, I agree with everyone above that it needs to be the same group of players and only minor changes to pinpoint.

meager leaf
#

I have seen no evidence that kind of 1 troops other people send in any way whatsoever affect the number of kills I am supposed to be doing, which is my entire problem. I will do as you ask, but since then I have upgraded some modules and chips and my bonuses will be off anyway.

The posts I have above should be enough to demonstrate to any rational person that the game has a massive bug somewhere in its coding that does not take a 100% increase in Fighter strength due to the Ulrik upgrade into account for increasing kills.

If you're saying that 100% increase in Fighter might was negated because person X sent an additional shooter, then fix THAT bug. Although I'm consistently not seeing much better results.

sharp prism
#

Reset Ulrich, upgrade him to 7, run a controlled lair, then upgrade him to eight and run the exact same lair.

obtuse halo
#

Hello. I run a few experiments regarding gathering speed and I have noticed two anomalies:

  1. Gathering with your city inside the alliance hive seems to be granting +20% gathering speed instead of the 15% that is written in the alliance fort info. This bonus is also not being displayed in the commander stats.

  2. When I leave the alliance, the gathering speed that is deduced from the commander stats is the sum of Gatherer I and Gatherer II rows in alliance tech. Gatherer III row seems to be ignored/glitched and not adding to the commander stats.

meager leaf
meager leaf
#

I should note that my kills under both configurations now are also identical, the troop makeup for the "1" troop contributors did not affect my kills now just like it didn't affect my kills yesterday. šŸ¤·ā€ā™‚ļø

gilded zinc
steel igloo
austere ridge
#

Showdown rewards are displaying some misleading rewards

It looks like the 30k from resources is showing up on other items:
•Glory
•Choice boxes
•Refiner
•Noah

bright bone
steel igloo
rustic moon
#

Oh plssss, do something about this lag😤
Because of this lag I lose my turn without doing single move in puzzle duel šŸ¤¦ā€ā™€ļø

proud breach
#

Lag is a constant in our reports

#

Trust i know how u feel also as a player it's annoying

rustic moon
#

When I leave the alliance, the gathering speed that is deduced from the commander stats is the sum of Gatherer I and Gatherer II rows in alliance tech. Gatherer III row seems to be ignored/glitched and not adding to the commander stats.
@dry rampart @willow dagger @proud breach can one of you add this to the report we have done multiple testing, you guys can as well

native goblet
# rustic moon When I leave the alliance, the gathering speed that is deduced from the commande...

Can Confirm above, in some sense. Gatherer I and II seem to show up. But III seems left out. My findings:
Will compile a list of screenshots on imgur or something if needed. THIS WAS TESTED ONLY WITH FOOD
Food Gathering as listed: 174%

Breakdown:

Commander Talents:
Food Gathering I: 5%
Food Gathering II: 20%
Food Gathering III: 20%

Total: 45%

Nova:

Food Gathering Lv. 20: 28%

Total: 28%

Research Center:

Food Harvesting I: 10%
Food Harvesting II: 10%
Food Harvesting III: 16%

Total: 36%

Alliance Talents:

Food Gatherer I: 15%
Food Gatherer II: 20%
Food Gatherer III: 18%

Total: 53%

Heroes:
Barbie +5: 30%

Total: 30%

Taken out Subscription and Boost
Overall Total:

45% (Commander Talents)

  • 28% (Nova)
  • 36% (Research Center) Added this in
  • 53% (Alliance)
  • 30% (Heroes)

192%

192% (overall total) - 18% (Gatherer III) = 174% (Number shown in commander boosts)

dry rampart
#

Well I guess that answered that šŸ˜‚

bright bone
meager leaf
rustic moon
obtuse halo
# bright bone have you tested the real gathering time? i.e. is it possible to deduce whether i...

at least the display of gathering speed in the tile seems to be not affected. if you calculate back the bonus based on the base speed, u get the number that shows in the commander window plus the hive bonus. does not count for gatherer III either. and the hive bonus seems to be 20% regardless of alliance tech, so its not gatherer III. and jumping outside the hive you lose the 20%, this corroborates that its a hive bonus and not gatherer III

meager leaf
# steel igloo Please could you move this convo to <#774655489836318730> ? This is big hunt ch...

It's a bug that hero boosts are not immediate. Having to wait a day to see the results is buggy behavior, I debated quitting the game after seeing all my hard work resulted in no changes. I understand your position but please understand mine. Players expect boosts to be immediate and there is nothing in-game telling you to wait a day.

I shared this with my alliance and 3 other people were able to post similar reports from their upgrades. Do as you wish, but if this was my software I'd want to hear about the problem.

native goblet
# bright bone have you tested the real gathering time? i.e. is it possible to deduce whether i...

I believe it is possible to deduce, but at this point it is getting muddled. I have written a python script that rather accurately deduces the time to complete something. When testing this with a level 5 gas tile, my script was off by 18 seconds (possibly the 20% loss?), reporting I should finish it in 1:04:02 with the bonuses I have, but the game stated I'd finish in 1:04:20. Based on this, and talks with another person in the same alliance, something is missing, and it seems to be in the 15-20% range.

This was done inside the sanctuary bonuses, so I can't add to Lizard's suggestion that it could be the sanctuary bonuses that are being bugged; and when I did the math above, it does show that removing the 18% from Food Gatherer III supplies the number being shown in commander boosts; but at the end of the day...unless someone can see the code directly, that part is up for debate? What does seem to be clear is that something is missing.

bright bone
steel igloo
native goblet
# bright bone i see. i will add to my report. if you can later verify whether it is affecting ...

I think @obtuse halo has done more to that effort than I have, so he may have more insight. I am still trying to understand the nuances of hidden bonuses (still trying to figure out if subscription and boost 50% is actually displayed in commander boosts or not, and am still coming t0 terms with the notion that everything starts with a hidden 100% base it seems), but Lizard seems to have tested this a few on his own. Regardless, I will see what I can drum up, and will DM you my python script.

rustic moon
bright bone
#

@rustic moon @obtuse halo @native goblet so this issue is only triggered when someone leaves the alliance? i.e. after he leaves the alliances, he loses bonuses from both the 20% sanctuary boost and the Food Gatherer III bonus? what happens if he rejoins the alliance?

native goblet
bright bone
obtuse halo
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Leaving the alliance is just an experiment that demonstrates that Gatherer III does not appear in the stat window. Also if you sum all your stats manually u get a number that is above what your stats say exactly by the Gatherer III amount. I observed this in different accounts and different alliances

native goblet
bright bone
#

@rustic moon @obtuse halo @native goblet thanks for the details. i will report this to the devs and i will also try to test it myself.

rustic moon
bright bone
#

i checked my own account and food gatherer III boost is also not included in the commander stats.

sharp prism
#

Are you guys trying to say there are things in this game that don't do what they're supposed to do?

vestal harness
#

Only 2. Constant, repeating disconnecting! Error 10060. And Lagging of game to the point of freezing up and bogging down phone. I can't play like this when I keep getting disconnected or the game freezing up to the point I have to restart it.

gaunt shoal
meager leaf
sharp prism
lucid fossil
#

Lol, glitched and could not collect.

past badge
lucid fossil
#

No rewards collected.
This was 10 minutes before reset time. Of course at reset all goes away.

past badge
livid oriole
#

The answer is not ā€œcā€. You stop attaining speed at terminal velocity which is about 150 mph. https://www.britannica.com/science/terminal-velocity

Encyclopedia Britannica

Terminal velocity, steady speed achieved by an object freely falling through a gas or liquid. An object dropped from rest will increase its speed until it reaches terminal velocity; an object forced to move faster than it terminal velocity will, upon release, slow down to this constant velocity.

red light
#

They didnt count my upgrade tech daily mission?

steel igloo
red light
#

Thanks, I finished it

steel igloo
languid pumice
#

Definitely a bug in hero duel. Able to target enemy heroes and appears they have hp even after they killed.

gilded zinc
rustic moon
#

Fox test is glitching. I got 15 questions in 28secs but in rankings says I only got 13 right. I know I got 15. Not sent a ticket as no point. Just need get on top of glitches. Also maybe fix the Michael Jordan question and add more questions if possible.

languid pumice
# gilded zinc We’ve been able to target at least as long as I’ve been playing. Sometimes there...

No I mean the heroes are still there, I can move one tile or target, but the message battle has ended pops up…. For some reason I can’t attach screen shot. It seems to happen when the new Angelo hero is on defense team. To be clear, if I wait long enough, it declares me winner, but I’ve had to wait as long as five minutes for that to happen. Basically, the heroes are dead, but part of the game doesn’t know it yet.

oak edge
sharp prism
oak edge
sullen oxide
#

He might not have intended to blacklist you. It is easy to do it by mistake. Have your player go into their Settings - Blacklist and make sure your name isnt there.

tawny sluice
#

Sounds bizarre but hear me out. Tell him to blacklist you. Come out the screen, wait a moment and then return to the screen and remove you from blacklist and try again.

sharp prism
#

If your blacklisted on one of his other accounts it will do this, have him check his farms

gilded zinc
sharp prism
#

Hopefully they give some feedback tell us what it was

carmine violet
#

There is a reduced time that you have to reconnect to a running fight when the game kicks you out. I don't know since when. But i lost my ranking in AT, Arena and Special ops more than once. I asked CS to help me, they ignore me for more than 5 weeks now.

gilded zinc
#

I’ve reported this to CS already, but I’m hoping one of you has an idea of where to find my troops!
I’m missing 100k fighters and I don’t know where they are! They were there Wednesday, were missing yesterday, and still gone today.
There are no marches out, nothing in any of the infirmaries or deep healing, and this one didn’t participate in WK or tile hit.

bright bone
gilded zinc
bright bone
gilded zinc
sharp prism
#

Had the same thing happen on a farm account lost 300k just poof

gaunt shoal
honest cairn
#

I had a player put 3 day shields on all accounts and biggest one popped, of course got burned in Valiant. I know on an Android you can screenshot it with date and time, but not on iPhone and of course CS insists on a SS. Please fix this glitch! Thanks.

gilded zinc
tight patio
#

I recently took my ulrik to +8. When he was at +7 I was able to do a solo level 40 lair and consistently get 62%. Now that he’s at +8 I get a consistent 61% with 20k less kills and about 1k more injured. I’ve contacted cs and they basically said sorry about your luck. It makes no sense to me that I can add 100% to each of my fighter stats and lose ground on a lair. Any ideas??

muted epoch
#

Can we please do something about the lag issue in this game?

grim breach
#

Hi I sent a report but hoping someone may know how/what happened.
I went to make a first purchase today, and the amount for items is now in Rubbles 8nstead of US Dollars like it was last night when I was thinking the purchase over...
Is there a way to fix this?

rain elk
#

This lag is ridiculous.. but hey.. it’s only my internet’s fault for lag all around the world. Sorry, everyone. I’ll get better connection.

severe pine
muted epoch
elder frigate
languid radish
#

I'm almost sure there is a bug in the might summary display, since the gear rating and the hero rating always show the same number.

bright bone
rustic moon
#

For the EVE serum, is it unlimited when doing lairs? A couple lairs didn’t have any serum in the rewards

remote tartan
#

There is generally a limit. Finding where it says the limit is more difficult. Lol

tawny sluice
#

50 serum from lairs daily (so 25 lairs as 2 per)

bright bone
grim breach
#

Sent just wondered

pearl mountain
#

Valiant Conquest ended and no troops are back from State Infirmary.
This issue seems to be state wide.

verbal sandal
#

On 243 as well

candid glacier
#

Please tell me I’m not the only one

oak edge
pearl mountain
#

Already back for me. Odd. Sometimes its instant.

I did notice that it was done incrementally this time. Got one batch. Then a few moments later another batch

bright bone
#

troops come back 10 mins after event ends. it is stated in the event description. if you don’t see your troops back by now, please file a CS ticket.

rain drum
#

My talent seems to be messed up it says 10% of my march cap but doesn’t give me 10% I should have 384010 if I did the math right

bright bone
rustic moon
#

I forgot to upload this before, but see? I lost my turn because of this lagšŸ˜“

chrome spear
#

Not sure if this is a bug but the stam counter run way slower than the AP counter in second

red abyss
#

There still seems to be an intermittent problem with shields dropping early.

spiral oracle
#

The menu needs some adjustment on ipad, its not rly playable, this is an example but in most of the event“s its a disaster like in foxy quiz,its olmost unpossible to Answer

bright bone
spiral oracle
#

But with a few fine tunings it can, i need to run my 9 farms smooth, its only on a few things happening, al the menu“s are good but a few not

bright bone
gilded zinc
rustic moon
#

It doesn't really look good on android tablet toošŸ˜“

bright bone
faint creek
#

Yesterday I could see a global leaderboard, but today I can only see state. Not sure if a bug or not

faint creek
#

Yes

#

Mine was like that til update, now it looks like this again

past badge
faint creek
#

Of the people in my alliance that I have talked to, 2 still have it and 22 don’t

tawny sluice
#

More of a visual annoyance, but when I log in the steel and gas disappear from the top bar. Fixes itself after 10 seconds or so but still annoying šŸ˜‚

rustic moon
# chrome spear

I saw refill time on mine, and it was around 2 or 3 seconds slower in Stamina refill than AP refill😱

austere tinsel
#

Why is it Eve only goes up a 1k at plus 7 but doesn’t really matter cause she can’t be plus 8 either.

past badge
austere tinsel
austere tinsel
proud breach
#

The plus 8 will eventually come out It jus depends when they decide to update the ruins challenge

austere tinsel
proud breach
austere tinsel
proud breach
#

Agreed 100%

slate mist
#

Still waiting for you guys to increase the commander level beyond 70. We players have all these commander points piling up and just taking up space with nothing to use them on...

gilded zinc
slate mist
#

Yes, but my PNS_MOD said they were working on it...

past badge
mint cloud
#

I noticed that Atropos defense/hp boost shows up under troop defense/hp but for some reason her attack boost don’t apply. Why is this?

#

That’s with her in lineup everything else the same as my following screen shot which I switched with seo and she doesn’t add all troop boost.

bright bone
mint cloud
#

And to clarify she is +6 lvl350 and both attacks were on the same base minutes a part.

bright bone
mint cloud
#

No thanks needed but an apex binding chains would be nice as a thank you. Lol

bright bone
waxen hemlock
#

Found a strange glitch. I soloed a 37 lair. When I watched the replay video it showed me winning. However the message says I lost. I got all of their troops morale down to 0% and they retreated. So why is it a loss? Below is a screen shot of the video and the message contradicting each other.

bright bone
#

You win in the replay by losing less troops in % than your opponent, but you lose the lair by not killing more than 50% of the zombies.

waxen hemlock
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Then I don’t see what that should be considered a victory in the replay. They should align.

rustic moon
#

Can someone tell me why I stopped receiving updates on my main when I started a new HQ? All notifications on farm have been silenced but still nothing on main.

rustic moon
#

Guess no one has had this problem.

sullen oxide
rustic moon
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I guess I shouldn’t say updates. Not receiving notifications as gathering as returned Etc, ever since I created a new character on a new state. I have notifications turned off on all accounts besides my main.

sullen oxide
#

Yeah, unfortunately that is a common bug that happens. I will make sure to report it again, but so far there isnt a solution to get them working again once they break šŸ˜”

rustic moon
#

It appears I didn’t receive any of those silver suitcase rewards with the red stripes (containing promoters mostly) from Trials of Survival. Sent a ticket but they didn’t understand what I meant, somehow.

rustic moon
sullen oxide
rustic moon
#

Ah, I see. Ok thx. šŸ‘

echo lantern
#

Since yesterday afternoon, I no longer pass the 40 rally. I had been passing it for over a week without a boost. Have you changed anything?

wary sparrow
#

Did you reset something? Like a hero or nano weapon?

Or did you upgrade a hero over 350?

wary sparrow
echo lantern
wary sparrow
#

We had a few reports that heros do less dmg when they are upgraded over 350. We already reported it to our captians to check this issue

gilded zinc
wary sparrow
echo lantern
#

Strange effectively to make less damage by upgrading šŸ˜†
Waiting the resolution of this issu

gilded zinc
wary sparrow
bright bone
forest junco
#

They have yet to reply on this issue. All lairs are off when not soloing the mechanics we all adjusted to are now more of hinderance than helpful, in fact we are seeing massive wounded compared to before on the exact same lair runs.

gilded zinc
olive ravine
#

I was trying to manage my 2nd character and the game fubared on me. This new "join this alliance" blocked the mandatory training mode area I'm supposed to click, AND I can't click the button telling me to join that random alliance.

Now I can't go to settings to switch back to my other character.
What do I do?

tribal owl
gilded zinc
bright bone
echo lantern
sullen oxide
gilded zinc
olive ravine
sullen oxide
#

Sorry you had to do the extra work, but glad it worked. Just be aware that a lot of states have that auto invite and it will keep showing up.
Definitely join an alliance if you can, or I just make my own closed alliance for my active burners so I don’t get the pop up anymore.

paper raft
#

When you click the Daily Quest "Go" button for the Ultimate Challenge, normally it highlights the Campaign icon in the sanctuary, and after you click that it takes you into the campaign map and automatically moves the focus to the Ultimate Challenge and highlights it. However, if you have unlocked Master mode of the campaign, then it does not do the automatic moving to the Ultimate Challenge. It instead leaves the focus on whatever chapter of the campaign you are currently on.

bright bone
fresh sandal
proud breach
#

@fresh sandal yes It appear that going above 350 on heros affects the lair results it has been reported we hope they fix soon btw it would appear that this is on all heros not just a couple

sullen oxide
#

Yes, happens most often after changing a lineup for Commander Duel, then the heroes just kinda stay there waiting until the next march goes out.
It does show the heroes, but when gathering, we usually don’t look or notice.

pliant loom
#

I see it’s been listed. But the hero’s to 351 needs to get fixed. They have only been out for what 6 months now. Still not fixed.

Is there any time table on this

bright bone
pliant loom
rain elk
#

What’s with the constant download for the game?

vague scaffold
#

What is going on with the break loose mission? It has reset like 5 times now and keeps changing the mission. I log out and back in and it's different. Can anyone give me some input on this

sullen oxide
rustic moon
lament pine
#

Bonjour ,
Toutes mes actions n’apparaissent plus dans l’évĆØnement Survie😳

gaunt shoal
lament pine
#

Oh merde! J’avais pas fait attention

opaque umbra
#

800,000 fighters just vanished into thin air !!!

bright bone
opaque umbra
#

I have done

bright bone
# opaque umbra I have done

a few others experienced the same problem. CS was able to compensate one of my clan mates. and @gilded zinc said his troops eventually came back. maybe he can give you some more details, too.

opaque umbra
#

I was hoping to hit 240 mil this morning with the improve might for ace event. And had just trained a load for both The previous and current break loose eventbreak loose The previous and current break loose events.

bright bone
opaque umbra
#

Yes I’ve checked all those I haven’t been hit last layer I ran was a level seven and I used riders for that

bright bone
opaque umbra
#

Thank you

bitter kettle
#

Hi, today's daily quest doesn't complete even after reaching the goal (gaz harvest and trap making *250). Am I the only one ?

rustic moon
#

The ā— from the alliance clash event doesn’t seem to be clear-able. The event is done, rewards are claimed, etc., but the exclamation mark won’t go away.

gilded zinc
rustic moon
dull pier
#

It stays for me too. I've reported the last 4 weeks

gilded zinc
# dull pier It stays for me too. I've reported the last 4 weeks

I never claim it all. I save the extra so I can hopefully get an extra Levina frag the next week. I’ve stopped even seeing the stupid notifiers! There are so many…gear factory since I always have stuff to upgrade, bag since I hoard, event Center, heroes tab if I have something to upgrade in weapons…a long list.
Will the EVER give us a switch to turn off some of them?

dull pier
#

I need nanotubes

gilded zinc
viscid forge
#

Before I start my alliance party. Is the google recharge going to affect gifts? Or is it not giving the diamond recharge?

fiery field
#

Looks like any purchase through Google is failing

olive ravine
#

I added the #šŸ“„bulletin-notes to our server using the follow button. It said on our end that it worked, but the latest bulletin did not come through. Ideas what I might have done wrong?

meager abyss
#

Don't make purchases with Google at all... charges for each attempt, but game give you nothing but an error...

karmic turret
#

Yep 7 attempts 7 errors 7 withdrawals from my bank account

deft saddle
#

Alliance Party isn't working. We can't collect boxes

uncut thunder
#

I'm waiting on a refund. How long does it take? Been over 2 weeks

bright bone
gilded zinc
past badge
# gilded zinc

Did it come right? Or staying on black screen? Last SvS mine was doing something similar (i put it down to lag / glitch) once I went out closed app and came back in it came right. - for yours; you know the drill; do the usual and then send off to CS if not resolved. I’ll keep an eye on this to see if we have any more reports. As always. Thank you

gilded zinc
#

Every 40 seconds this stupid message appears, starting at six hours! Please PnS, fix this!
@past badge sorry, was waiting for slow mode to end.

past badge
gilded zinc
rugged jolt
#

Haj

hybrid abyss
#

Not sure if this is the right place to question payment problems? The game has disabled my bank card from being used on here so I was using PayPal to get around it. Now I'm having trouble with that also! It's not like the funds are not available! It works for smaller payments but trying to buy a larger package it declines it. I've made complaints about it with the tickets ( complaints area) but never get a response to them.

bright bone
hybrid abyss
#

@bright bone thank you for a quick response! Unlike CS with no response. Is there any other way to get a hold of them? I'm looking to use my 2x ticket before it expires and doubt I'll hear back from them.

hybrid abyss
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@bright bone thank you!

heavy arch
#

Has anyone notice that EVE goes up only 1k troop size from redstar 6 to 7? Is that right??

proud breach
#

It's been questioned a few times unfortunately the official answer is a yes that is the design

heavy arch
proud breach
#

Np more then happy to help

heavy arch
rustic moon
#

Any word on when the bug for creating a new state and not receiving notifications will be fixed? Been about a week with no notifications?????

sullen oxide
rustic moon
#

Damn. Figured a game I spend money one would fix their shit.

willow roost
#

What’s bugged now with the Valentine shop reopening? And and event called White Day?

willow roost
# bright bone

Chinese valentines? That’s fine. The game could explain it better 😦

steel igloo
rustic moon
#

Is anyone else getting messed up tiles and a cannot swap elements error in arena today?

proud breach
#

I'd suggest close game reopen and hit fix game top right @rustic moon

woven wedge
#

Question a bug happened to me. It says i finished the task to collect this hero. It claims its been claimed. But i never claimed it. I also used 3 gold frags to even out at 45 so that when i did finish the task to claim the 5 hero frags of this hero i would be able to upgrade him. What who or where do i complain about that?

proud breach
#

C.s

outer moon
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Has anyone asked about the mega March skill and how it says +10% march increase?
For me, I have a regular march of 250,600. But when used, I only get 260,800. Which at least from when I went to school, does not equal a +10% increase.
Seems like I should have 275,660.

gilded zinc
outer moon
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But what is the base number based on and how would one know? Is it just what you've gotten from HQ upgrades?
Just checked... That's exactly what it is. Thanks I have a plan.

obsidian moon
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My swift gatherer is broken

sullen oxide
whole whale
#

Is the twitter api login down? I can’t seem to get into my account

sharp prism
wary sparrow
#

Try to refresh the game

sick kayak
#

Isn’t Nuka meant to be 25-29, 30-34, etc? I see 30 in with a 29?

wary sparrow
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That happens when they sign up with hq29 and already started hq30

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I had yesterday also a hq35 in my nuka (30-34)

shadow loom
past badge
frosty bloom
#

I am suddenly unable to train anything less than max number of troops. The slider doesn't work at all, and when I try to manually change the number, it just continually fills it all back in for me by itself. Same for traps. Troop healing the slider is just fine and I can manually input how many to heal.

sullen oxide
dense depot
#

The fox quiz question "what happens to a falling object" answer is the wrong answer...
An object reaches maximum velocity and stops acceleration before hitting the ground if it is dropped from a height high enough to reach maximum velocity... also, things like wind and drag effect it...

The answer "it continues to speed up till it reaches ground" is just plain wrong...

outer moon
granite rain
#

This was my first time spinning in the wheel before I started. I had a total of 56 coins. And on the last 2 runs I had 20 coins the game apparently froze I clicked on the 9 twice and now I’m left with 2 and I only seen it spin once’s before the 2 appeared so I contact support?

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It counted it but I didn’t get the spinning rewards…

proud breach
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Yup contact c.s with the ss

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Hopefully they sort it quickly 4 u

granite rain
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I did lm going to see what they say

rain elk
#

It happened to me with Joy Coin and they literally just said ā€œSorryā€

keen hatch
#

Is it me or Eve's 6star +7 troop size number incorrect? 6star +6 to +7 is only 1k difference. I think that number should be 40k.

proud breach
#

No it's 100% correct @keen hatch we have double checked with the captains that's how they designed it to be

dull pier
proud breach
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Yup that is correct

tight swift
#

Hello. The current rule for starting Alliance Trial is that it can only be started by an R5 or an officer R4. However, when click on the exclamation mark at the top right of the alliance members list page, it shows it as an R5 only role.

tight swift
#

Is there a channel in this discord or a good discord contact person available for an Account issue? ..
—Currently, I have been waiting 24hrs between support’s email responses that too often don’t provide any means to resolve the issue. This has gone on 2weeks while I am locked out of my account. It would be much more efficient to just have a conversation, not one-time response feedback once a day.
Thanks

bright bone
tight swift
proud breach
#

Try emailing them global.support@37games.com​

#

This is the best we can do sorry

vale wolf
clever wyvern
#

I am dropping 7% on lair percentage with my shooter march when I have one fighter join. This is not the level attack that was supposed to happen with the lair updates a few months ago

torn forge
#

Where can i find support tickets

clever wyvern
sharp prism
#

Not so much a bug as the pain in the butt shows no information.

sullen oxide
gilded zinc
solid mural
#

Hi, new bug since today's patch (disappeared after reboot)

haughty cobalt
#

It’s not working

rain elk
#

Nothing works. Loading error with every single click.

whole widget
#

Gear/chip/module refiner boosts seem a bit low

solid mural
whole widget
rain elk
solid mural
rain elk
#

I really wish there was the 2nd option when recycling your hero frags ā€œAre you sure you want to do this or are you drunk right now?ā€.... could have used it this weekend. šŸ˜‘šŸ¤­

solid mural
#

Hi there. new bug discovered. The table is shifted to the left, from +1 to +7 instead of +2 to +8, therefore the number do not match anymore with the real boost. I assume it's from today's patch

slim badger
#

After patch I only have 4 march slots 😫

bitter thistle
#

I love pns updates šŸ˜‚

final knot
#

Yea that’s some bs 😔

covert flame
#

i wanted to report that the stamina regeneration freeze is still present after the new update
šŸ¤·šŸ»ā€ā™‚ļø

video is available in the post i replied to

fickle hazel
#

Something is wrong with the number of Marches.. 5 goes down to 3?

pseudo bolt
#

Looks like a bug to me šŸ™„

raven temple
#

So now if a resource tile is hit, the defender gets kicked off if they lose, they get nothing and the tile resets?... Is this a bug or by design?

dire carbon
#

With the new update, I went from 5 marches to 1 and my troop size went from 254k to 109k.

sharp prism
solid mural
fickle hazel
#

@dire carbon I clicked on fix game (when it loads up on the top right) and it sorted my marches out

dire carbon
#

Thanks

tranquil hull
#

Is anyone having issues making purchases using Apple devices mainly using Apple credit from cards

#

Disregard found out my mistake

slim badger
proud breach
slim badger
proud breach
#

No offence made sure wifo and data r not clashing ?

blissful saddle
#

So my stam cost to run a lair went from 30 last night to 40 this morning after the update

edgy tendon
rain elk
#

Can anyone tell me if they changed something for rallies?
I did upgrades on Friday and the kills in my lairs have gone down by like up to 7-19k.
The lair yesterday was at 711k kills... today they are at 703k. On Friday after reset, I had 721k kills. So why the sudden massive drop?
It has nothing to do with troops being sent to the rally. No one sends a fighter and they mostly send shooters, riders if I dont see it.

somber quest
#

I think troop load might be messed up as well, we’ve had a few people have their troops leave rss tiles early today when it was never an issue before.

latent kettle
#

All of these are off

sullen oxide
latent kettle
#

Open total defense and it shows freeze icon

sullen oxide
strong burrow
#

It shows the requirement to unlock

latent kettle
#

@sullen oxide crap nevermind I just didn't understand the format at first glance

sullen oxide
red abyss
#

The notice board is returning a blank page.

sullen oxide
eager scroll
rain elk
blissful saddle
past badge
# rain elk No, not yet. But this has been for a few days now

Hi Shere - as above - can you check your talents, heroes, did you reset anything in nova? any skins or frames that have expired? if you’ve done all the usual checks and your lairs are still not back to normal - please put a ticket in to cs (explain all the things you’ve checked incase they come back asking you to check them) hope it gets fixed soon!

narrow furnace
#

When I try to download game it stop halfway through loading game version files and says update failed try again. Did this multiple times with no success!

past badge
bitter fog
#

Bonsoir.... J'essaie par tout les moyens de contacter le support... Et pas de rƩponse... Je ne peux plus me connecter Ơ mon compte depuis la mise Ơ jour du 16/03/2022. Je sais pas si ce message Ơ sa place ici mais tant pis.... Ƨa me marque mise Ơ jour ƩchouƩ... j'ai tout essayƩ est rien... si quelqu'un peut m'aider... Merci...

past badge
# bitter fog Bonsoir.... J'essaie par tout les moyens de contacter le support... Et pas de r...

Bonsoir. veuillez essayer sur le téléphone : vider le cache du téléphone. vérifier la connexion Wi-Fi/données. pendant le chargement du jeu, vous pouvez également cliquer sur l'option de correction du jeu. Si cela ne fonctionne toujours pas ; ensuite
1 : Envoyer un message privé à la page Facebook Puzzles & Survival (https://www.facebook.com/PnS.37Games)
2Ā : CourrielĀ : global.support@37games.com

bitter fog
#

Bonjour, dƩjƠ fait et aucune rƩponse...

#

J'ai nettoyé les caches... Après j'ai désinstallé/réinstallé... j'ai tout essayé... il me marque toujours à 50% mise à jour échoué, recommencer?

past badge
# bitter fog Bonjour, dƩjƠ fait et aucune rƩponse...

il faut généralement un minimum de 24 heures pour obtenir une réponse de CS. Si vous avez essayé tous les correctifs téléphoniques, nous devrons attendre CS Malheureusement. nous n'avons pas accès au système de jeu qu'ils ont. désolé je n'ai pas pu aider plus

past badge
bitter fog
#

Non... J'ai tout essayé plusieurs fois... Je vais être obligé d'attendre le CS... Pas de soucis... Mais Grand merci à toi quand même pour ta réactivité... 😘 J'espère juste pas perdre mon jeu comme certains que je connais...

rain elk
pearl briar
#

Having the same issue as ghost and doudou. Tried clearing cache, the fix game button, and even reinstalled the game. Nothing worked.

bright bone
#

description is inaccurate since it relocated ALL enemy sanctuaries out of the hive.

past badge
slate flume
austere ridge
#

I’m not very optimistic this is a bug, but I hope it is, because if it isn’t then I just feel like the game is being mean

Today I noticed the demand for breakloose chip/cube quest had increased…. Not cool…

Previous the demand was 625,000
Now it’s 937,500…

Previously….. this quest could be completed entirely by using ruin coins.
Now… the quest can no longer be completed by using ruin coins alone, you MUST use choice boxes additional items or $$ (surprise) šŸ˜‚

I hope this a bug. Not cool to make a grinding task even more tedious. It’s like kicking and spitting on less fortunate players (too extreme?)

Anyway…
Here are some before and after screen shots of the demand banners. Please say it’s a bug and put it back the way it was. I hope the other demands haven’t been ā€œadjustedā€ either…

tawny sluice
#

ā€œOptimizationā€

rustic moon
rain elk
raven temple
ionic crest
#

Alliance showdown rewards has these 30k that don't make sense..

still shadow
#

They wanna be nice. 30k better not change or I want 5,000,000 diamonds for the amount of money I’ve spent

steel igloo
still shadow
#

Lucy please make sure we all get that thanks

steel igloo
meager leaf
#

Very small issue compared to the increase in difficulty to hit full rewards others are seeing, but I'm seeing some issues with smushed tiles in the game, like the purple tile in the middle of the second row of the screenshot. It has no effect on gameplay, I can use them fine, and they persist until they are eliminated.

If you shift them as part of another match they stay smushed like this.

Low priority but I thought I'd note it here.

odd crystal
#

Bonjour Ć  quoi correspond exactement deg+ ou deg- c'est trĆØs trĆØs cher et aucune explication, merci.

grim breach
#

Some of my troops, and rally amount messed up with the update, how do I find out which and get it fixed?
Thanks (2 month player)

gritty path
#

Hey big issue with the recent update! When gathering players are getting kicked out half way through their tiles causing major issues in states! Needs to be fixed fast

bright bone
gritty path
#

This is me getting kicked and heading back before my state burned me because it’s against our state rules to leave tiles half finished

#

The time frame is 7:42 am pst for the pic and even our other alliances in S421 are seeing it as well. It’s extremely random and had 2 get kicked and 1 stay gathering but with alliance trials going on it’s causing major issues for us all and for our state to keep peaceful.

dull pier
sharp prism
#

If you had a tile collision you would have less troops for gathering and would not finish the tile

gritty path
#

I’ve used the same amount of troops every single time without an issue and we have had several people state they are having an issue as well and never had it happen to them before either.

#

No hit were taken either and I’m sorry but 51k T8/T7 trucks is more than enough for a level 6 tile, this happened after the update and others in S421 are reporting it as well

dull pier
#

Send it to CS, they can look and see what happened

sullen oxide
#

No hurry will happen. You need to contact CS to do that and dont expect a reply for 24 hours. And hope they delete the right account.
But there is no reason to delete it. Just leave it and ignore it.

#

Doesn’t stop you from flying there.

#

You can immigrate as many characters into a state as you want. You just cannot start a character in a state you are already in.

dense depot
#

Ok thank you!

low ore
#

This may or may not be a bug, but I thought I would report it here. The Troop HP stat does not seem to work the way I would expect. I just got a plasma scanner for Eve and was testing to see how the Rally Troop HP differed from Troop HP. I tested on a consistent lair level with allies sending 1 troop along. I noticed that when I had the extra 15% HP increase, the number killed went down and my wounded went up. I would have expected the opposite. I tested it a couple of times to make sure it was not a fluke and found that it was consistent. Higher Troop HP = fewer enemy kills and more of my troops wounded.

oak edge
gilded zinc
gritty path
#

Thanks everyone

hallow pebble
sullen oxide
# hallow pebble

Please report this to Customer Sevice using the in game option
More - Settings - Help - Contact CS.

paper raft
#

When reading the Battlelog part of Mail, if you use the arrows on the side of the screen to scroll to the next or previous log rather than going back out to the list, and if you scroll from, to, or past a scout log, then the back button no longer takes you to the list. Instead it takes you back to a log you had previously scrolled past. It varies a little depending on just how many scout logs you had scrolled past. If you had scrolled past multiple scout logs then the back button can get a little weird, showing empty logs or the same log multiple times. If you keep hitting the back button you do eventually get back out to the list.

frank python
#

24 hour shields popping randomly is getting really annoying.
Specially in valiant. This problem haven't been solved already been happening for months.

tulip venture
#

that frozen alliance thing doesn’t work… way to go

sullen oxide
tulip venture
gaunt shoal
cunning ocean
#

I can not change the number I want to train or create in fighter camp, shooter camp, rider camp, vehicle depot, or trap factory. Something happened in the last 3 weeks.

slate flume
quaint flicker
cunning ocean
toxic aspen
forest furnace
#

Why does the alliance name color only work for alliance showdown?

slate flume
forest furnace
#

....Probably.... But I just did this today a few mins ago. So color is active right now. It's just not working for all ranks

terse ether
#

At first i used zephyr +2 (32%) atk for fighter but my damage is 2,057 B, with Hanyu +1 (30%) atk, damage is 2,153 B, with Barbie it's 2,145 B, developer please fix this!!!

sharp prism
forest furnace
sharp prism
#

@forest furnace so pointless then.

languid pumice
#

I get 600k four star hero choice cards for the phase 20 reward of showdown right? Shows 20 sets of 30k hero choice cards…

slate flume
forest furnace
tulip venture
sullen oxide
gaunt shoal
tulip venture
gaunt shoal
lime trout
#

My game has frozen at 52% loading since Friday 18/03/2022

solid venture
#

Im hearing that players inside Nuka event are not receiving the alliance gathering boost skill after the event ends. Anyone else?

olive mulch
balmy hornet
gilded zinc
# buoyant obsidian

It says in the description, and in that ss, that the alliance rss gather boost only works if you’re inside your alliance’s green lines so, if those alliance members were outside the lines, they won’t get it.

rain elk
#

This has now become ridiculous. Whatā€˜s going on?? I was at 721k kills.

barren hare
#

@rugged ocean

rustic moon
#

Can the developers do something about the commander experience? Maybe once we hit lvl 70, can we at least convert it to diamonds or something

sullen pumice
#

Anyone not able to buy things?

rustic moon
#

Unless Ur russian

hot imp
#

Anyone on iPhone or I pad in my alliance can’t buy anything. What’s up?

sullen oxide
#

Apple iOS is having global issues with services. It is likely related to that and you will have to wait for Apple to resolve their issues.

rustic moon
novel crystal
#

Have they fixed the apple purchasing issue?

proud breach
#

Not yet can contact c.s via game they should b able to assist with purchases

native pine
#

Is immigration flights supposed to reset to the single flight if you buy it daily?

#

I only want to buy 1 a day but it doesn’t reset after reset

fierce spoke
#

Craft changed my weapon mid craft. I was crafting a mutated arm and I checked it a couple times to see how much longer it would take, when I went to collect it instead it was another gun.

gilded zinc
past badge
past badge
wanton vessel
#

I never got my extra March queue after I upgraded my VIP level and no matter how much I build and research I'm being robbed of alot of my points.. I don't see the point on spending money on something that doesn't seem to be getting fixed especially when customer service doesn't ever respond. Ever.

#

They are literally sucking the fun out of this game

wanton vessel
#

I have 5. It's the same amount that I had when I was VIP 9. I decided to spend the diamonds because I wanted to have an extra March like it said.

sullen oxide
wanton vessel
#

That's actually not true. VIP 8 is when you get your first additional March. I went down and read everything that is said on a VIP 10 upgrade list. Online 14 it says March queue + 1...šŸ˜’

#

If I already had 5 marches as VIP 9 and VIP 10 adds an additional March. This would be my total should be 6 marches....

gaunt shoal
wanton vessel
#

Then what is the point of adding that in if you're not getting it as an additional privilege? And can you explain how there are people with more than five marches?

#

So what you're saying is it's actually pointless to invest in the VIP level? And if it only applies to the green, please explain why on level nine there's only 15 privileges but on level 10 there is 17 with nothing green between them... And on VIP level 8 the additional March is not green there either. That sounds highly confusing and misleading..

sullen oxide
sullen oxide
wanton vessel
#

They should stop including that information because it's misleading... I honestly think that this game is poorly developed and they should have thought about the design a little bit better. The developers should have thought about the user's experience rather than just their pockets.. honestly I think the user experience of this game sucks and they probably should hire another UI/UX designer... You're definitely losing quite a few players and it never looks good when the customer service department doesn't respond to their paying customers...

steel igloo
tranquil hull
wanton vessel
#

🤣 🤣 🤣 🤣 🤣 so true!!!!🤣 🤣 🤣

#

That was perfect.🤣 🤣 thank you Motown..

tranquil hull
#

You are very welcome I bring a lil humor to just about everything.

rustic moon
# sullen oxide No one has more than 5 marches.

I have 35 marches…. But that’s 7 hqsšŸ¤£šŸ¤£ā€¦.. but yeah, I noticed that glitch in the game well over a year and a half ago. I’ve been playing since s16 was new. The vip level should add a 6th March but that’s a bug in the game they never fixed….

red abyss
#

Canpaign battle is a royal mess. What does "invalid hero deployment" mean and why is it coming up in wave 2?

heavy arch
#

Why do we get Otto for level 40 zombies when it says it’s requiem frags?

proud breach
#

@heavy arch it is a possibility of requim frags it does not state that 100% u will get them

#

It the same for the lair boxes it's a possibility of a 5* card does not always give them

rustic moon
#

The only time they’re guaranteed is for the ā€œfirst winā€ rewards…. After you beat it the first time the rewards are run on a chance percentile like most aspects of the game

proud breach
#

@red abyss sorry for that cannot b of assistance need to contact c.s ingame

red abyss
# proud breach <@836767530114482206> sorry for that cannot b of assistance need to contact c.s ...

Yes, I have done this. This seems to be one of several bugs, possibly a mix of the lag problems and something rotten in the the way Daria's skills were implemented.

In the same session, I was able to fire beads (3 in a row etc), bring heroes to rage, and use them, but there was no change of state in the remaining monster. When I brought Daria to rage and used her, the battle completely locked up for several minutes. After reloading the game, I was in wave 3 minus Daria.

#

My guess is that there is a similar problem with the other two heroes of her ilk.

#

CS response: has this happened more than once?

Typically evasive.

proud breach
#

All I can Do is if u can provide me a video in d.m Is ask the captains when they r online

#

my apologies I cannot b of more help

wanton willow
#

Anyone help me with this problem. Happened before but seemed to sort itself out. Upgraded a lot of gear last ace. Lair 44 went from 51% to 54%. Done 200 lairs since and every lair was at 54%. Then today all liars are back to 51% even though have increased troop attk and rider attk since. Customer support says there can be 3% difference between lairs. But when you do 200 lairs at 54% and then after that the next 50 are all 51% they don’t differentiate like customer support says where every lair is different.

proud breach
#

@wanton willow by any chance u taken a hero that u use for lair attacks above 350?

wanton willow
#

My usual set up

rain elk
#

Ophie helped me with my problem in the lairs about those heroes. So any way to fix that over 350?

proud breach
#

@wanton willow I know there was a issue with heros being above 350 not sure yet if been fixed though

sharp prism
#

The might displayed is incorrect for level 7 monsters.

austere ridge
sharp prism
#

Wtf is 25:00 ??

rustic moon
#

@wicked magnet's auto translate settings:
Server-wide translations are off
No channels have auto translation on.

gilded zinc
red abyss
# sharp prism Wtf is 25:00 ??

2400 to 2500 on the twenty-fourth is 0000 to 0100 on the twenty-fifth. Of course the real question is 12am the end of the twenty-fourth or the beginning of the twenty-fifth. Their notation makes a lot more sense than the traditional Swiss 12-hour clock.

lilac vector
#

So Im not sure if this will be read by devs but apparently there is a widely used trick with stamina level and I personally think it is more of an exploit that should be fixed. People at max stamina will send out a troop on a one hour rally and set it up to fail intentionally. That then refunds them the stamina which fills over cap

remote tartan
proud breach
#

@lilac vector I'm pretty sure they are aware of it and as 99% of the f2p will definitely use it i doubt they would take a away an advantage I believe would Been deliberately placed for people to use

rustic moon
rustic moon
# sharp prism Wtf is 25:00 ??

🤣🤣🤣 it’s the umteenth hour that takes place on the 6th weekend of Septober during the blood moon. That’s when we sacrifice our tulips to the undead god

sharp prism
#

Ahhh the tulips.....

rain elk
#

I absolutely hate it when this game requires an unneccesary download when I’m in the middle of an event. What causes these 10-15 downloads every few days?

gaunt shoal
rain elk
dull pier
rain elk
sharp prism
#

Update the app in app store

meager leaf
#

I know this is minor but I think I've tried everything and maybe this is a bug that's easy to fix...

The notification icon for Alliance Clash is there all the time. I have clicked everywhere I can find inside the thing. I posted this before and people said that I had unspent water bottles. Ok, but I have 4 water bottles and that's not enough to buy anything, so "hey you can't do anything" isn't a good reason for a notification. I even tried just converting the water bottles in my bag but there's no option to do that.

Is there a big that's causing this to be always present? I debated between here and game suggestions but, like I said, notifying you of something when there's nothing for you to do counts as a bug at my company so maybe it does here too. Technically all bug fixes are game suggestions of "I suggest you fix this thing that's broke"...

nocturne berry
#

I joined an alliance Tuesday at 9pm EST, many hours before signup started for alliance clash. It wouldn’t let me join. When I sent CS a message, they sent me a paragraph that made it clear that they did not read my message completely. I feel like this was a bug and missed out on the event because of it.

oak edge
nocturne berry
#

Signups start Wednesday night in EST

oak edge
# nocturne berry Signups start Wednesday night in EST

It's Tuesday night at reset sign ups start then Wednesday reset is 24 hours to endorse then the wars start the thursday/Friday slots so yes you didn't make it in time(I saved screenshots before to keep this in mind had it happen to someone I know before)

dull pier
dull pier
agile light
#

I upgraded my hq and my rally size went from 149,000 thats been stuck there for 4 months to 171,125 but then the next day it went down to 149,000😠 😫 😫 😫 😫 and ive contacted and no one helps me its so annoying I dont know if its a bug does anyone have this problem as well???

bright bone
agile light
#

I havent tried that let me see I will keep you updated

slate flume
agile light
gaunt shoal
lapis lion
#

playing almost from the starst of the game and I can't report abaut glitch/misunderstanding in Game
You have to be sorry about that

outer moon
steel igloo
rustic moon
#

Any word on a hot fix for notifications after creating a new account?

red abyss
#

New bug: The hot sticker for alliance tech cannot be moved by R4 or diplomat -- don't know about other officers.

steel igloo
placid anvil
#

Is there a reason we don't have the post wasteland king 300% training boost?

Also why is the destroyer so far away?
In my case I've 300km away.

red abyss
# steel igloo Can you record a video?

No idea how to record a video screenshot on an iPhone. Image screenshots are bad enough with the two oddly placed buttons on either side of the phone, one of course being the pseudo-power button.

#

Whatever might have been the problem seems to have rectified itself.

gaunt shoal
placid anvil
dull pier
placid anvil
tawny sluice
#

It’s only automatic if your state loses its hub

meager leaf
proud breach
#

Will add to my report 4 u but no promises about It sorry

bright bone
#

alliance gift xp is only added when members claim a ā€œgrand gift.ā€ a grand gift is granted when the gift progress of the top bar is filled.

rustic moon
#

Now here’s an issue. Normally when you collect antiserum when you’re maxed the remainder goes into backstock…. My little farm has a 100k capacity to be held plus whatever backstock…. Running 44 lairs gives 280k antiserum but I’m only getting 100k and the rest vanishes. Whatever extra should go in your bags…. Just like when you reset a hero. I’m out over 500k antiserum today already.

sullen oxide
rustic moon
#

Posted to the wrong forum. Meant game suggestions….. What I was getting at is that it should backstock like when you reset a hero

sullen oxide
rain elk
#

I mentioned this not too long ago. This is now. Why does this keep happening?

sullen oxide
rain elk
sullen oxide
proud breach
#

@rain elk also id suggest check the game center where u download from it may not have updated properly there is unlikely but a possibility even if a wee 1if u continue to have issues d.m me

gaunt shoal
dull pier
#

No, report them to CS in game. Posting SS here is just giving them more advertising

tame bolt
#

Constant 55% load problem on game start. My Internet connection is fine.

wary sparrow
#

Sometimes it helps me if i restart my phone

steel igloo
rugged tide
#

found something interesting after switching to my second account, pink troops!

topaz sierra
#

I am getting notifications to my phone about troops returning or research being completed, but hours after the fact. Both my phone and app are up to date.

rustic moon
#

Is there gonna be a patch with this update for notifications to return to normal after creating a new account on a different state? Please say yes!

rotund ibex
#

What good is the "starter relocate" if you can't use it to make a farm to help you gather rss for your main account? What is its intended purpose? I'd make more farm accounts if I didn't have to get hq15 before I could immigrate. Just some thoughts... more accounts means more money spent in the long run, right?

sullen oxide
rotund ibex
#

@sullen oxide Ok. I understand that. I have spent money on all my farms, but zero dollars buying rss. Maybe I'm the exception.

gaunt shoal
#

Only 1%? Vs the spring one with 10%?

unkempt quartz
gaunt shoal
#

Here’s the other one. Had to wait for slow mode

north basalt
#

the 1% of the Hq skin has the same error as the Christmas skin back then. the 1% is displayed at HP in the report.

north basalt
pliant wind
#

Rss tiles sometimes are showing as unoccupied, but once you click on them it turns out that someone is there.

bright bone
pliant wind
#

These are the photos. Apparently I am in slow mode, so I had to wait to post them.

bright bone
hybrid grotto
hexed meadow
hybrid grotto
#

Reinstalled to sort my screen HUD issue

dense flame
#

Is anything being done about the destroyed traps bugs?

Also, in heroes list, Anahita's belly still look strange from the last update.

molten iris
#

Auf s76 kommt man in Kampagne 2 nicht weiter, wenn Barbie erscheint, man kann somit Kampagne 2 nicht beenden.
Spielneustart und Bug fixes schon benutzt ...

#

Weiter kommt man nicht und man muss dann das Spiel beenden und neu starten.

#

@bright bone

glass sapphire
#

Seen some random animation including diff alliances vanishing out of sanctuaries when they were probably in a lair

pliant loom
#

Im not going to lie. Losing 5% on my lair overnight. Kinda makes me want to quit. Shooters have enough difficulty in lair. Now I have to overcome a 5% loss in my lair… which means all my damage is down in every every event

tepid cliff
# gaunt shoal Only 1%? Vs the spring one with 10%?

Its not a bug by the way back when this was released their was this hq skin which was free and that's the one you brought today or the other one which is 10% boost which cost.
The one in the shop is meant too be 1%

tepid cliff
pliant loom
#

I worked hard to get to 60% on 41. To lose 5% is huge. Not to mention. If it affect destroyer. That means it goes further than lairs and will affect pvp. Either way. An update like this shouldn’t have changed anything.

small arrow
#

For me too I also loose as shooter 5% on lairs.

valid hare
#

After the update my lair % went from 66% on a level 38 down to 62% šŸ˜• I'm shooter focused

rustic moon
#

Lost 1% as rider on lair 37?

vast turtle
#

Purposely throttling stats

dire sphinx
#

Also lost 1% as fighter on lair 34. Disheartening to say the least

obsidian moon
#

Me too lost 2% on lair

pliant loom
#

This is something that needs to be addressed. @bright bone

Anything on the lairs being affected by updates? I’m afraid of how it will affect PVP as well

bright bone
#

it did not affect me. not sure about others

hazy hollow
#

I lost 2% on a lair… this is ridiculous

pliant loom
bright bone
unkempt quartz
#

Let’s just face it - how many days / months even weeks we come here to complain to mods and CS about how neglectful they don’t care about fighters or shooters ? It is a game geared towards riders always and forever will be rider based PNS no matter how many complaints you put in .

bright bone
unkempt quartz
#

Explain @bright bone no descriptive details has been added to ā€œformativeā€ changes to the troop line ups in research / hall of war ?

bright bone
valid hare
# bright bone with the troop formation added, i think this changes

The problem with the added troop formation tech is that it's been buried under rows of other tech. So those of us who only spend a little or not at all, won't see the troop formation for months. Yet anyone who is fighter focused has theirs by default. The formation techs should be at the start of the new tech list, not towards the bottom

limpid pewter
bright bone
unkempt quartz
#

As I appreciate your response @bright bone but that still doesn’t explain my thoughts on the issue with formation and I have to agree with @valid hare because if that was to benefit shooters and riders - why bury under unnecessary resources and studies that we or may not need ?

pliant loom
bright bone
clear dome
#

Where do I go to ask how much it takes to complete all levels of the Sakura event without spending extra money? I have used extra stamina.

unkempt quartz
#

So then do we really need the formal research 🧐 or is it just scientific study for PNS to see how well they irritate us even more šŸ˜‚ @pliant loom @bright bone

bright bone
valid hare
#

The change is nice and being able to set default troop type is nice, I am also shooter focused. But this still doesn't change the fact that the troop formation tech should be at the top of the list instead of near the bottom. Why should fighter focused players get theirs by default but us shooter or rider focused player will need to spend hundreds of $$ or months of game play to achieve the same feat? The game has once again screwed over any player that has chosen to be a shooter focused player

bright bone
marsh sorrel
#

Hey I have all the time problems. The game is disconnecting all the time. Kicking me on and off. And all my texts in chat get 4times sent. Thought the update will change something. It's realy frustrating. And no its not my internet šŸ˜”

gilded zinc
marsh sorrel
hazy hollow
marsh sorrel
#

So can you please help? Didn't respond anymore šŸ˜”

gilded zinc
#

ok. Im not familiar with android devices any more. But I assume that a newer device?
That was a typo, lol. I don’t always proofread.
Sorry for the late reply. Slow mo got me.

marsh sorrel
gilded zinc
# marsh sorrel So who will help me with that I'm suffering. Was in charge of DOA try to command...

Contact CS in game?
But truly, there doesn’t seem to be a fix for the lag if it’s not on our end. Have you tried rebooting your device? That helps a little on my older iPad 6th gen. Try going from wifi to mobile data and back again, clearing your cache, fix game button on the splash screen, uninstall and reinstall.
Lag is an ongoing issue which we all wish they would fix. It will even out by the weekend though.

fair walrus
viscid mist
#

In pit battles it’s showing behind.

rustic moon
viscid mist
rustic moon
warm drift
#

How come after update i get to sent -6k troops nothing changed other then the update

haughty fable
wary osprey
#

Hi, did someone else Had a Problem with capaign Lv 2.6? When i open Up campaign there is a Message From Barbie and it comes again and again in a endless Loop If i click anywhere on the screenšŸ˜…

gritty path
#

Hello have any of you noticed that when you watch the video of a lair that it will show that a lair is a win and shows high morale but then the stats are off and show that you lost? Looks like the stats are off or the video playback is

strong burrow
gritty path
#

Gotcha, extremely deceiving lol šŸ˜‚ so this would be something to send as a change recommendation?

strong burrow
#

I don't think so, the video is the same for every battle in the game, in a sanctuary fight that would be a win, the lair rules apply after, you just get used to it

gritty path
#

Oh gotcha

clear dome
#

I just used about 11, 120 AP and did not get any Sakura Flowers

tight patio
#

So. I lost another 1% on a solo lair after this update.

finite trench
#

I found a problem in completing chapter 2 in my second account

#

There is a radio channel keep popping up and won't let me click anything

bright bone
vagrant sierra
#

Removed the leaderboard from Fox's Test and added progress rewards.

Added progress rewards? Where?

bright bone
tawny sluice
#

Did they increase it? šŸ¤”

bright bone
tawny sluice
trim dove
#

So nice spending money and time on getting to the next lair, and then you do another update that reduces the %.
It's money and time out the window with you guys, it's unacceptable and I'm done!

balmy igloo
#

So not just me losing a percentage after increasing stats?? Lower stats hit for 51% higher stats hit for 50%

pliant loom
rugged remnant
#

I've also lost 3% of my lair since the update!
Suddenly I have to do a 41 instead of a 42.
You invest a hell of a lot of money and time, only to be thrown back by an update.
It's extremely demotivating and makes you want to uninstall the game!
@pns It is urgent to fix what you broke with the update!

unkempt cobalt
#

Does anyone know where FaM is located on the map

sullen oxide
glossy canopy
#

Is the iOS transaction error back for anyone else? I am unable to make purchases again within the app

gilded zinc
glossy canopy
#

The error just started for me again today. Kind of a problem because there is a nameplate that I can only get via purchase. I would really hate to miss it as I don’t favor very many of them

tight patio
# rain elk I lost 3%

Last time I had issues it was because I took my ulrik from +7 to +8. How do you gain 100% to all fighter stats and lose percentage on a lair???

unkempt cobalt
#

Sorry well there is a bug during DOA we kill the zombie, but it still there after

oak edge
pliant loom
versed wyvern
glossy canopy
#

I am glad it is not just me

rain elk
#

So let me get this straight... I now need to start focusing on Fighters and Riders so putting my year’s work worth is?

Why the hell not just fix the game’s lag every single weekend instead of adding some worthless shidd that’s making the game very unpleasant?

If we start talking about that Formations Part of Research, we are looking at a few months to only get down to that Shooter/Rider Formation unlocked, especially since you need to have the Research Speedup at 5/5 before you can even open it.
Everyone seems to be fine with it. Why?

proud breach
#

@rain elk not really no the formation part is for u to b able to quick select a defence which would improve ur overall chances of not getting wiped as I understand it I may b incorrect it something I need to look into b4 I say it with 100% accuracy also tbh it can b done in a day if u have saved enough rss and speed ups

rain elk
proud breach
#

Again without any offence there are easy ways to get speed ups without cash there was a warning of sorts unfortunately they would prefer holding their cards to their chest which I'm sure is to Try keep a lvl player field as much as possible

rain elk
# proud breach Again without any offence there are easy ways to get speed ups without cash ther...

Actually, no.
Arena (if you’re willing to not work towards getting to top100)
Ruins Shop (If you’re lucky to get anywhere there.)
Alliance Shop (You have to then use a bunch of resources to get them)
Quiz (If you’re lucky)
Mystery Shop (If you’re lucky.)
Campaign.

When I look at the first research on that new Formation, it would take me 10 days to research it if I didn’t have the boosts already. 240 60 minute speedups. Thankfully, mine is at 4 days so it’s a lot less, due to Research and the Research Gear.

But it’s still not something you jump into, in order to save your progress.

They should have given you the option of First Formation based off of your preferred troop type.

past badge
rain elk
#

Also - another bug hunt.
Phoenix’s skin frag is the cause for the drop in my lair.

past badge
pliant loom
rustic moon
#

Any reason behind the lair % drops some players are experiencing?

rain elk
valid hare
rain elk
dull pier
tidal palm
#

I cannot access the gift code page. I get a black screen with 2 input boxes. Is it just me?

rustic moon
timid sierra
# dull pier Its drops and increases for different people. Always seems to happen when update...

So the responses from CS that I have been getting are that these fluctuations are normal, but after weeks of the same percentage on the same lair level with the same march, why does the lair now drop after the update? Is it just normal for the updates to change results and they don’t care about it? For me it isn’t a huge effect, but for some of my teammates, they have had to drop a lair level compared to before the update.

rustic moon
dull pier
#

@timid sierra @rustic moon they seem the mess with how the different type interact. There never was any official explanation, everything is pretty much player done. Lately adding 10 to 20 of your own much as a different troop type has been good at raising the %. Idk why the changes actually happen, but I know it won't purposely get fixed

timid sierra
rustic moon
dull pier
#

Match your 5th heros type to be your best support if possible

idle grail
#

@steel igloo @past badge Not sure if this belongs here or somewhere else, but I have seen discussion that the game was designed to reflect first march on a tile by the arrows on the tile. As they merge on the tile, the route arrows that appear below the others are the first march. Is this a correct statement? I'm being told by some in my state that they are not seeing this consistently...that first march is seen on top for some reason. Would this be a lag issue...or is the whole theory of arrows simply not true? Thanks!

dry mica
#

PNSAPRIL. REPORTS TO ME INVALID

dull pier
proven heart
#

Trying to redeem gift code for apple. It won’t load for some reason.

dull pier
sullen oxide
#

I just did mine from the Notice Board and it worked on iOs

unkempt arch
coarse seal
dull pier
proven heart
unkempt arch
#

1)Basically trial and error then? 2) Are you still in original fighter formation or unlocked shooter formation?
3) are fighters your second strongest of 3 types? For me they are weakest of the 3 types excluding vechiles

unkempt arch
dry mica
#

It's ok maybe just a glitch it worked on my other acts. I'll try again later

sour whale
#

is there a problem with purchasing? i tried buying a box 3 times, even increased my card limit, and the payment was still unsuccessful.

graceful talon
#

What is up with the disconnected reconnect now [100054]

modern isle
#

I was logged out of my Game Center account on one of my devices. When I try to log back in; it logs me in my fb account but logs me out of the device which has the fb account. I have been playing each account separately on two different devices but now only allows one account to be played by switching between each device.

plain compass
#

Keep getting disconnected notice about every 5 minutes in game.
Also link in announcement channel for Samuel is broken

idle grail
# dull pier Yes

Thanks Akari...but..."Yes" to which question? Is it designed to reflect first march this way?

crystal leaf
#

This is going in through notice board in sanctuary

coarse seal
crystal leaf
past badge
late apex
#

Am I missing something to unlock it?

glossy hemlock
#

@late apex you have to finish all tasks in the series. Including having 2 heroes at level 71

late apex
#

All complete 2 heroes 72 1 78

glossy hemlock
#

I have finished the tasks to unlock Nova. There are 4 Antivirusine still in my bag. This is causing the yellow exclamation mark to remain making me think I got something. Is there another use for the Antivirusine that I've forgotten? If not how do I get it out of my bag?

#

I would try to use the fix game tool located top right of screen when you first launch the game.

late apex
#

Done the fix game tab three different occasions once before I knew I needed and update once after the update then uninstalled and reinstalled clicked tab again then uninstalled and reinstalled again and clicked tab

gaunt shoal
late apex
#

Yes but it also should allow me to use Nova after four surgeries

gaunt shoal
late apex
#

No it's the second photo I showed

faint creek
proud breach
#

@late apex u need kill a couple zombies or run a couple lairs for the antivirus then Go back try again should work

rustic moon
shadow loom
#

Bad translation in Portuguese. A and C are the same answer

gaunt shoal
#

The link for the Samuel thing is broken for me.

slate flume
sullen oxide
pure tulip
#

@sullen oxide Nukaland starts with Valient?

sullen oxide
pure tulip
#

šŸ¤¦ā€ā™‚ļø, 🤣 sleep deprived… Doh! šŸ‘

late apex
#

Killing zombies and lairs don't work almost done chapter 13 tried contacting customer service no response yet but got to check soon just woke.

west tendon
#

Meyers dont work fine... when you active skills the enemies gain dodge... (i didnt saw this in description)

#

because when you active skill of Meyers and later attack aoe, any attacks failed... if you dont active Meyers the attacks dont fail

dim helm
#

So this makes 2 valirnts in a row where I've put up an 8 hr shield before I went to bed EST both times I went to bed around 0130 and have been up by 0630 checked into the game to see my shield is down and Im burning with no troops alive. IM NOT HAPPY waste of my resources and Im not spending money to play a game. I want to be reimburst for all my rss and resourses needed to use just so I can zombie hunt and collect rss you need to fix this I'm pissed. Now I have no speed ups left and lost over a million in rss in each category. What are you going to do to fix this😔😔😔😔🤬🤬😔😔😔

gaunt shoal
dim helm
#

@gaunt shoal what about all of my spped ups?

gaunt shoal
dim helm
#

Not a choice when all of your troops are in the hospital

gaunt shoal
tawny sluice
pliant loom
#

Any update on lairs being changed?

Still down 5%. Added 5500 March size. 10% shooter attack. 13% troop.

I hope many quit over this, as no response is really unacceptable at this time

loud pivot
# pliant loom Any update on lairs being changed? Still down 5%. Added 5500 March size. 10% sh...

Reply from CS, which is an absolute joke.

*Dear commander,
thanks for your patience. We appreciate your efforts in our game and we fully understand your doubt about getting stronger but less killing units in zombie lairs. Actually, not only our players always try their best or strengthen themselves to defeat higher levels of zombie lairs, but the lairs will also become stronger as our game updates.
Since the weaker zombie lairs have been defeated many times, the stronger ones will remain after our update. So although the levels of zombie lairs don't change, they actually achieve some improvement.
Meanwhile, the alliance members also need to cooperate with each other so that they can defeat the zombie lairs. Therefore, their ranks, kinds and number of units will also affect your outcome of the battle. We suggest you to try more times to work together and compare the percentage of killing units. If you have any other questions please feel free to contact us. If you want us to improve our game, please give us a good rating. Your praise will be our motivation.
Thank you. *

pliant loom
#

It’s okay. I already decided. If I don’t hit 60% by end of month again. They will lose me personally. I can spend my money elsewhere.

Not looking good with 5500 troop size adding nothing lol

loud pivot
#

I don't think it's acceptable either way. Think of it this way - you spend time and money to buy promoters/diamonds/whatever to get that 5% and move up a lair. Once you're there, the devs decide you're suddenly not good enough to achieve the same result anymore, despite all the spending. This is basically stealing from the players, as all purchases to progress mean nothing.

pliant loom
#

Waiting to see if any of the mods have an update. But doubt it. Seeing as have not saw any response in awhile about it.

CS is a joke and useless. But I sent in, just to point it out. More complaints. The better chance for change.

So anyone reading this. Send CS a message.

Also. Once they send the dumb response. Asking for a refund to cover the loss of money I spent from the change lol

loud pivot
#

Based on the response I received, I feel they are fully aware of it and have no intention of reversing the changes. I requested a number of refunds through play store as well, as the purchases 'don't work as advertised' anymore

pliant loom
#

Maybe. But when the Christmas Skin was messed up. CS was useless. Enough issues here and reports. They eventually fixed it. Albeit a month later. But they communicated through here it would get fixed. Which is why I’m hoping a Mod has an update šŸ™‚

bright bone
#

i no longer see essentials stats in the battle reports. anyone else experiencing the same problem?

#

used to have this in the reports, and now they are gone?

rustic moon
rustic moon
dull pier
dull pier
tawdry cape
#

ŠšŠ°Š¶Š“Ń‹Š¹ раз как Доблестное, так лагает игра. ŠÆ сейчас не смогла ŠøŃŠæŠ¾Š»ŃŒŠ·Š¾Š²Š°Ń‚ŃŒ телепорт, Ń…Š¾Ń‚Ń были алмазы. ŠŸŠøŃˆŠµŃ‚, что нет Š“Š¾ŃŃ‚ŃƒŠæŠ½Ń‹Ń… слотов. Š ŠµŠ±ŃŃ‚, ну как так? Верните мне всё, тогГа, что ŃƒŠŗŃ€Š°Š»Šø. Это не первый раз уже!!!!!!

vestal harness
#

Ok so I sent someone 1mill wood (after the lame tax) and when the person got it, they only got 100k. How is that suppose to work? I already had the tax deducted before I sent the wood off (leaving 1mill left). It's like 900k is being taken for no reason. I did it 2x's just to make sure it wasn't a one time thing. It did it 2x's. So that's 2mill - 900,000(x2). What's annoying is that someone sent all the wood back and I got over 1mill. i didn't have this happen till now Something isn't right...

rustic moon
vestal harness
#

I asked him what he got and he concurred. Only 100k wood instead of 1mill

bright bone
rustic moon
dull pier
shy delta
#

Gift code link not working for iOS devices

past badge
bright bone
dull pier
paper skiff
vestal harness
pliant geyser
#

What can be done about this. This is the third time someone from my alliance had troops killed during the event in which they didn't return at the end of the event

#

Ok. Must have been a bug. They're back... but still, this should be fixed. They should be returning at the end of the event. Not 15 minutes after the event.

elder frigate
pliant loom
#

So post update Destroyer seems to be same. Update only seems to have bearing on lairs. For what that is worth. Also may be only certain lairs. My teammates on 42 saw increase.

paper raft
#

The radio quiz question regarding the casualty order of troops should probably be reworded to indicate that it's talking about the default Fighter Formation.

rustic moon
bright bone
gilded zinc
pliant geyser
pliant loom
pliant geyser
# rustic moon It’s not like res war where they are back the moment you port home. After VC the...

One of my teammates is a programmer by profession. She's extremely talented and has programmed our state discord and has created an app for our state WLK planning. She feels the lag is fixable and also that it's possible to not have to wait for the "data to process". Given what our state has seen of her abilities, we're inclined to trust what she's saying. She worked with the executive team / CEO of an extremely large, national telecom company managing their data. If she'd allowed lags like the ones we experience in the game to occur, she'd have lost her job I reckon.

As I've mentioned a number of times, if so many other apps that exist in the world are able to process insanely large volumes of data regularly, without lag, why can't this game?

The answer is 37 Games prizes profit above all else. They won't invest in fixing the issue because they value shareholders more than stakeholders.

glossy hemlock
#

Can someone help me figure out and fix this. Research lab is now level 8. It doesn't show it can be updated and I can't get rid of them Antivirusine. I've uninstalled and reinstalled several times as well as used the fix game tool

gaunt shoal
pliant geyser
#

Anyone else running into serious glitches in just about every aspect of the game? My Alliance Trial just randomly ended for no reason. My rallies just expire for no reason, and now my screen is permanently flashing blue.

naive elbow
#

I crafted 50 nanoweapons and didn’t get to choose a blueprint it just restarted the count šŸ¤·ā€ā™‚ļø

naive elbow
faint creek
#

Not sure if it is a bug or deliberate, but if you start the new alliance gathering skill when someone is at nukaland, they don’t get the boost, even when they come back home

gilded zinc
gaunt shoal
gilded zinc
pliant geyser
cunning roost
#

The 3 day shield popped in less than 24 hours!

marble harness
#

Anyone know...Why in Hero Duel glory won't my line up save correctly? I changed my line up confirmed and saved form. The defense screen shows he new line up, but when I go to challenge someone it is using my old line up.

sullen oxide
marble harness
#

Well, that just seems kinda stupid I should be able to just use my defense form as my attack form and if I want to change it for the challenge I can. I Think most people would agree with me.

sullen oxide
inner pebble
pliant geyser
latent kettle
#

Anyone else having trouble swapping swp on tile attack

#

@bright bone has any swp changes been made?

bright bone
latent kettle
#

70 tile attack and it won't move was just wondering lol

gaunt shoal
latent kettle
#

Doing that now lol

#

Over 100 attack weapon weapon won't change

prime sequoia
#

SWP is stuck, hit over 50 camps and 50 RSS tiles

gaunt shoal
prime sequoia
#

Just didn’t know if there was a bug, or something else we should be doing. Our goal was a peaceful transfer and this being my first time taking a SWP, we started to wonder if we were doing it wrong

#

Appreciate the assistance šŸ‘

spiral oracle
#

Does this mean we get 30.000 x25 gold cardsšŸ˜‚ hope it does

sullen oxide
languid pumice
#

If you recall transport troops you do not get all your rss back.

languid pumice
ornate tapir
marble harness
#

I just lost 2 million in lair rss from heros because I didn't us them first....the problem is I wasn't maced

gaunt shoal
lime eagle
#

I have two separate accounts which I play on two apple phones. I have one bound to Facebook and the other bound to twitter. The apple phones are both set up under the same Apple ID. I have always been able to play both accounts at the same time using the two different phones. Today however if I open the game on the one phone it shuts the game down on the other phone with a message saying that it has been opened on a different device. If I go into settings once this has happened. The account which is bound to Facebook for example has the twitter banner at the top of the screen and vice versa. This only corrects if I switch accounts. I hope this makes sense. Anyway. Does anyone know why this is happening all of a sudden and how I can fix this as I want to be able to play both accounts on the seperate phones at the same time as I have always done up until today. Any help would be appreciated.

rustic moon
#

What the heck with today's so much lag????

gaunt shoal
fervent zinc
lime eagle
#

Very odd. I notice there is now an option to bind to Apple ID. However I don’t have either accounts bound to it

fervent zinc
#

Mine are bound to either Apple Game Center or FB and show it as so.

lime eagle
#

Update. It’s definitely an apple issue as I can log into one account using bluestacks on my pc (android emulator) while I log in to the other account on my iPhone.

fervent zinc
#

Oh cool. Who knows how long that will take to fix. Having said that I would expect it to work on a device not connected to your Apple account. If I had an Android I would do the same with my FB account.

lime eagle
#

I have contacted CS so will wait and see what they come back with

slate mica
#

Anyone else having issues logging in with Twitter?

bright bone
slate mica
rustic moon
rustic moon
#

Was worth a shot. That’s what I had to do on mine to keep from getting kicked off cross device

rustic moon
faint creek
rustic moon
# past badge Hi - did you try via the notice board in game? if that isn’t working (I’ve bug r...

The notice board gives a black screen when you click on the link in iOS. Since you can’t copy the link, either, the only workaround is to write down the link from the notice board, then open your browser and type in the link. Very frustrating. (Also, if you’re going to report things to the developers, it’s not clear on iOS that the link to redeem gift codes is a link, because it’s the same font color as the rest of the notice board. Having the link look like a link — blue font, underlined — would be extremely helpful). Thanks for looking into it!

past badge
narrow jay
#

I keep getting this on wifi 4g hospital wifi...etc...

gaunt shoal
narrow jay
#

It started after the update it made me do

oak edge
#

It's weird seeing someone else with this issue. For 36 hours now I've been having network issues on my home wifi and nothing is fixing it. Only works on my data hotspot. Tried the whole 9 yards to fix it.

fervent zinc
hollow scarab
#

Dead Rising information box states: If you fail twice to defend your sanctuary, the zombies will no longer attack you but you will still be able to reinforce your Allie’s to gain points.

This doesn’t happen. After two defeats, they continue to attack.
Also, I’m using up heal resources because of the attacks. I have battle logs.

#

Another issue,when searching for a level 5 or 6 tile it stops searching after two. It keeps showing you the same two tiles. After which, I search on my own ( in a busy state is hectic) I find several. Others in my alliance are experiencing this.

naive elbow
#

I am having an issue more frequently. I send 1 troop to a rally or set a camp with no heroes and all of a sudden my heroes are in that march so I can’t use them… am I the only person this happens to?

oak edge
dull pier
narrow jay
fervent zinc
hollow scarab
#

@fervent zinc There were seven waves after the two defeats.

fervent zinc
#

Yes, that happens. It all depends on how far away they started from, how many had already started

hollow scarab
#

Sorry, but think this is ludicrous, seven! I had about six hours of healing. It sates two defeats in initial event info and battle log. Maybe, the marches shouldn’t start so soon. I’m new, I’m going by what the info states. Thanks for a reply! Is this an official PNS discord?

fervent zinc
hollow scarab
#

@fervent zinc how will we know if, any information is being forwarded by the mods?

fervent zinc
past badge
sullen oxide
sullen oxide
narrow jay
lime eagle
gaunt shoal
lime eagle
# gaunt shoal Thought someone answered. Disconnect from Game Center

I have tried that but that doesnt work unfortunately. Neither account are bound to game centre anyway. one twitter and one facebook. it is as if both accounts have bound to apple id in the background. CS can only see that they are bound to twitter and facebook as they have checked.

rustic moon
flat remnant
past badge
grim breach
#

Since update get booted out of game constantly, and other times it just refuses to load and and open. And Network on my end is not an issue.

hollow scarab
#

@past badge @flat remnant My concerns is to prevent from having to heal troops that are of no help to the challenge. The troops were not needed by anyone else. The ones who needed help were also defeated, so they were in the same situation.

Just doesn’t seem adequate! Thanks for the response.

dull pier
tepid tundra
#

Matches in Arena keep speeding up really fast

tulip venture
sharp matrix
#

New puzzle Game is fixed as in not fair or hacked...I lost four times without making a move...screen just froze as seen here

sharp matrix
#
  • I'm still waiting on any kind of response other than screenshot bs about my troop focused stats being rolled back during last ace commander event. From CS*
gaunt shoal
sharp matrix
#

Now wtf?šŸ˜‚ šŸ˜‚ šŸ˜‚

@gaunt shoal
Tickets are basically useless in my recent experience...they take weeks to respond to valid and justified concerns... Then* when you go to google play, and Google APPROVES and agrees to a refund based on CS's no or unfair response...they send you message about charge back activity and leave you with an owing balance🤬... And only when it is a wide spread or game wide issue they send out the insulting 100 to 300 diamonds + a few blah blah "compensation package" for what people spent $50 to Thousands on🤬 🤬

red abyss
sharp matrix
#

But...I've been gaming a long time and have seen many games that people love go down the drain as people get too tired of a lacking and fair customer service or issues with justified refunds...and people just stop playing...this games customer service is playing with fire

Especially leaving players with claim tickets for weeks on end in very obvious attempts to prolong any response to a legitimate concerns with proof to go passed the 120 day refund expiry policy* IT IS NOT A BASKETBALL GAME SHOT CLOCK*. The best thing we can do, especially when we have proof...is post in any available online public forum to spread awareness...and if the game makers don't want to treat and compensate us fairly(refunds especially)...then it's their loss...this is their bread and butter... And we are their customer base and should be treated with same respect they themselves would want in our positions

red abyss
#

The puzzle hunt instructions are incomplete.

proud wing
#

@past badge since the update I can't log on to the game and it keeps freezing then booting me out of the game. I have tried several times to use the fix game button at the top of the welcome screen and it just keeps freezing.

sharp matrix
#

I don't what happened with update. But I was about to curse because I researched my troop attack before it and my states didn't budge until after update* ...but this proof to me at the least...that the games update screws with stats at times

Top is after update...bottom is prior to

Shooter attack*

slate flume
slate flume
gaunt shoal
sharp matrix
# gaunt shoal Kinda looks like a frame and skin expired.

No skin expired*

Read from top * to understand before commenting and leading other to believe the wrong thing*.... The bottom pic is from before the update...but AFTER I researched and the stats did NOT increase...the update happened and the stats went up...it is the research I did that INCREASED the stats...but the research had NO EFFECT until AFTER the update.

Btw I have no skin* but a permanent one*

@gaunt shoal you are DEAD WRONG

I am chill... How about asking what's wrong?
The same that's been wrong...the game has bugs in it...and customer service does nothing to help. Just avoids the issue until it is wide spread

And fyi...I didn't take what you replied with personally and neither should you take any of what I offer up here as clear evidence personal... however...be careful, I say to all moderators who wish to help players here who report having issues with game.... What you commented could be seen and will be seen as both misleading as it was incorrect* On TOP OF; appearing as if to play the role of a damage control person advocating for and to spin control legitimate issues within game as being nothing more than a players misunderstanding

@slate flume no one is ranting again you personally are piping in on a player having a legitimate issue and not helping...just fanning flames and MISDIRECTING FROM A LEGIT ISSUE.

And to be clear...either you are wrongfully advocating for the game makers when they are possibly and or definitely at fault...or you're here to help players...act and comment accordingly

gaunt shoal
slate flume
# sharp matrix No skin expired* Read from top * to understand before commenting and leading ot...

Wow. You need to take a chill pill. We’re just trying to help since you clearly don’t know what’s going on either.

You’re the one ranting about not understanding something and we were trying to help. The attitude is just rude and makes people want to help you less. šŸ˜’
So with that… I doubt @gaunt shoal and I will be willing to help you out anymore. Best of luck trying to figure it out yourself šŸ¤·šŸ»ā€ā™€ļø

@sharp matrix …practice before you preach.

sharp matrix
# slate flume Wow. You need to take a chill pill. We’re just trying to help since you clearly ...

Listen Jenny come lately with zero context but your biased buddy system...kindly stay out of issues you have zero context in or about...Kaz and Prince had at least some context...stop being mouth piece...

Hint to you and moderators... Look past whatever tones you Choose to read from cap locks and beyond presumptions...and ask questions not just try to provide possibilities*
Otherwise it is not helpful
@sullen oxide
And I appreciate the help from Kaz and prince...the late comers CWK and now you are not helping...

AGAIN...EITHER YOU ARE ADVOCATING AND DAMAGE CONTROL FOR GAME OR TRYING TO HELP PLAYERS... Read to understand... What is in the body of the comments or messages before responding with the same hypocrisy (ironically) CWK inferred I came with...and understand and empathize with the Facts* that players come here upset.

And for those who remember. I came here without any attitude...just solely upset about legitimate issues weeks ago and the same mob mentality and not helpful comments that first just appeared as being possibly damage control happened

.until 2 mods with the aptitude to read and understand through the mob mentality bs took the time to understand and defuse...so think on that before tagging me with any response...cough*
Don't start none....
WON'T BE NONE

Aka stop tagging me and commenting to defame or deflect from a real issue

slate flume
#

…and you just come in with your mouth. So I recommend you shut it for a bit and let others actually give feedback. You just come in saying that what you’re providing is the truth and legit… but with no actual backing. So let other ask the questions for additional info so that something can actually be done about it rather than just believing what you say.

Yeah… the name is KATO… so… if you can’t even read that properly… šŸ¤·šŸ»ā€ā™€ļø

sullen oxide
rustic moon
#

CAN SOMEONE EXPLAIN WHY C IS CORRECT

gaunt shoal
sullen oxide
oak edge
rustic moon
sullen oxide
sharp matrix
hard echo
#

Not letting me into game?

slate flume
gaunt shoal
hard echo
#

Have tried everything multiple times

rustic moon
gaunt shoal
#

Alright. Didn’t forget you. Slow mode and all. Last option would be to uninstall and reinstall. But do you have the game bind?

hard echo
#

Yea but I think something wrong with the game

red abyss
#

The notice board link to redeem gift codes for iOS doesn't seem to work.

hard echo
#

Everything else on my phone is working just fine

gaunt shoal
hard echo
#

I think I am binded to to the game but not sure is there a way to check

gaunt shoal
fervent zinc
#

Hi team. There was an issue reported a few days ago that I seconded around accounts on IOS and multiple devices where people that have accounts tied to Facebook and Game Center being unable to use multiple devices (i.e. one for the game center account and one for the Facebook account). May I ask please if this was raised with the devs? It actually makes managing multiple accounts easier if you have a couple of old devices to do this.

proud breach
#

@jRasic#8518 I've read through ur comments and the responses u have had 1st calm down and dont b rude to people trying to help you that goes both ways btw not just 4 you 2nd this is a bug report channel I understand ur not happy with the results u have seen but u need rember that any1 here trying to help u is a player also not anything at all to do with the actual development team with the exception of captains 3rd as I stated above this is a bug report anything else pls take to #šŸ”„game-general where it can b discussed in the proper forum lastly without offence in anything I have written pls with anything that u find completely unfair discuss as u wish whilst being polite about it take it up with c.s as they are the only people who can actually do anything properly to help again we here are all just players trying to help you with what we THINK maybe the issues

#

@hard echo yes go to settings go to account if it is bound it will show u account safe in green writing if not then u should bind it asap to the platform of ur choice either f.b Google or the ios system depending on what u use

#

@fervent zinc it would have been reported by us mods will report again 4 u also pls contact c.s ingame>settings >help they should b able to assist better there apologies usable to b of more assistance

rustic moon
#

I had 1,650 supply depot coins that I took out of my bag and was going to use for Training Day. I took them out of my bag yesterday and at reset they disappeared -- the supply depot reset to only 25!!

Is it supposed to do that? Did I lose all my supply coins?

proud breach
#

@rustic moon unfortunately yes they have to b used on the day of removal from bag otherwise they are lost for good

#

I'd suggest contacting c.s ingame maybe big maybe they can replace them but unfortunately I don't think it will b possible

rustic moon
sullen oxide
dull pier
rustic moon
dull pier
dull pier
#

Report it to CS in game

robust ginkgo
#

Too many to report n it takes too long… if I put it here ppl can see… (if it wasn’t being erased) robots aren’t my problem, that’s on the ppl whom make this game so instead of trying to hide the problem, show it to someone that matters so it can b fixed… thank you

rustic moon
#

Trying to do my daily 250 troop training. If I use the text box and typ in ā€œ250ā€ it just tells me that I must first select troops to train if I try to push the start button. The timer shows 0:00 yet it still shows 250 in the box…. It’s fine if I use the slider to select the 250

vagrant mesa
#

Is anyone else having issues receiving notifications from the game? I have them all turned on in-game and on my phone. Both CS and Apple said there’s nothing they can do

slate flume
oak edge
graceful pilot
#

Uhmm can anyone help? I've tried reinstalling, restarting my phone, even my ip..

slate flume
graceful pilot
#

Nah it wasn't

#

Actually literally just solved it after trying everything. I had to change my phone time to a wrong one to get it going. Funny.

viscid flare
#

I may be late to the party here but translator has crapped out. It’s not just me either.

indigo granite
#

Okay I am here for the same reason. The translator is not working at all. It loads for a while then say network error, and yes I'm not alone on this.

Update- it's working again

shadow loom
#

Another bad translation in Portuguese. ā€œAā€ and ā€œCā€ were the same thing

kindred verge
#

Is anyone having issues with the game loading keeps stopping at 55% I have restarted my devices and am not able to log on?

sullen oxide
red abyss
#

The Building Might Up quest in Alliance Showdown is undocumented. It needs to be documented as raising might by upgrading buildings, by researching, and by upgrading and promoting equipment doesn't have any effect on this task.

sullen oxide
red abyss
slate flume
#

This has been a persistent popup ever since reset. Anyone else getting it to popup 5 times a min?

Yes, I’ve done it all. Latest iOS, latest version of game. Fix button. Turned on/off WiFi and airplane mode. Restart phone.

…it was a hassle for Clash 😭

sullen oxide
gaunt shoal
slate flume
mortal turret
#

I was at 95% phase 5 but then it went down to 80% same phase???

gaunt shoal
woven turret
#

About New Pool. Why there isn't Robert Lewandowski? He is way better last year's than all of them.

wary sparrow
woven turret
#

Last Pool about World Cup? 5 to choose

wary sparrow
zinc flume
#

I bought the puzzle master stock box, but cannot use the energy. The game tells me: "Invalid basic data"

gaunt shoal
zinc flume
#

thank you so much šŸ™‚

rustic moon
#

Tiger cub quest, I have been helping feed tigers all morning, started out with 28 points I've helped at least 50 players still at 28 points. It's not giving me my +1 for helping others

gaunt shoal
rustic moon
#

Only for tiger cub? Because the Christmas tree, fireworks were different.

gaunt shoal
rustic moon
#

Maybe that was a glitch for those both , I received alot more then 15 points a day on those events šŸ¤”

#

Every time I helped another commander I would get my points, this tiger cub hasn't given me any points for any of my help to other players just the points they helped with my cub . Also some of the sanctuaries I clicked on doesn't show they have a tiger cub at all no tiger avatar above the information exclamation?

gaunt shoal
stable jacinth
#

I finally updated from the play store yesterday, and since that time when i try to login this is all i get, aside from "join rally..." etc popping up normally. Ive cleared all the cache in my phone i cpuld find, uninstalled and reinstalled.. still stuck.. right..... here .. 😫 help

rustic moon
#

As of now it shows I have 28

#

@gaunt shoal as of now I have 28 , how do I get my total of 42? That should show I'm not getting my points, I've already tried the fix game option and a restart

rustic moon
#

@stable jacinth try a network reset under reset network settings in your phone settings

gaunt shoal
stable jacinth
#

@rustic moon so of my network menu this is my available options.. and this one is the only "reset" amongst them. This the one i want?

sullen oxide
arctic shuttle
#

Resource tile hits are resulting in kills.😩

strong burrow
#

It should only if your infirmary is full

gaunt shoal
rustic moon
#

@gaunt shoal it's not my pet, it's when I try to help feed someone else's pet it doesn't give me points

oak edge
rustic moon
#

I understand that but rule number 2 says you get citizen medals "points" for helping other commanders, does not say your limited to the amount of people you tap and help with thier cub, like I just helped this person by giving him a "point" ,rule #2 says I should get a point for helping him, and I'm saying it's not giving me my point, and you're telling me I can help unlimited people and even though they get the point I don't get the point after 15?

sullen oxide
#

This isnt a bug.

rustic moon
#

so I only get 15 points to help other commanders per reset anything afterwards they get points, and I don't?

rustic moon
#

It's just weird to me, I feel like during the July fireworks and x-mas events that I was getting points quicker than now?

sullen oxide
gaunt shoal
#

Are they in use? If they arnt gathering it won’t show anything

cursive pelican
#

VIP 11 says additional March que- how many in total?

arctic shuttle
#

Oh nice! Thank you Kazumi! <3 I will pass that along

rain elk
#

So... All the money I spent to get Phoenix..... So why don’t they take out Obsidian, Fox and Mantis?
This is very shitty.

sullen oxide
rain elk
sullen oxide
gaunt shoal
hard trellis
gaunt shoal
rain elk
#

šŸ˜‘

paper skiff
#

This has been like this for the iPhone users since the code of PNSAPRIL came out, this isn’t very fair by the time I can enter the code for all my accounts it will be expired!:( is there a different link now or something?!

delicate sage
#

It's stuck between a task and an alliance request... I can't click anything nor get to my main account now.. Has anyone encountered this? I'm on a Samsung if that makes a difference

gaunt shoal
elder frigate
#

Don't post those here, it's like free advertising for the scammers. Send the ss to CS

@delicate sage Close out the app and reopen like @gaunt shoal says. I had it happen too and I'm using a Samsung

livid wadi
#

ŠŸŃ€ŠøŠ²ŠµŃ‚

dull pier
rustic moon
#

All I want is my notifications back😪 still don’t Recieve them after creating a new state

vagrant oriole
#

Is it a bug that non r4 can be an officer(militarist, diplomat, etc). Replication step: appoint officer then demote them.

slate flume
proud sundial
#

Is there an issue with in app purchase?

queen escarp
#

Why does the animation for my lair say winner but the lair is defeated?

bright bone
vagrant oriole
past badge
vagrant oriole
cedar dagger
#

Did anyone else get the same thing as I did with Scarlett? Not sure if this is a bug or not.

past badge
vagrant oriole