#📚sanctuary-rules

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golden bay
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STAFF ROLES

<@&742286202601996299>: The community managers for Puzzles & Survival. @deep flax

<@&742285797725569104>: Our moderators are here to help ensure a friendly and peaceful atmosphere on Discord. Mods are also players, please remain polite and patient while communicating with them. Please do not tag mods unless it’s an important or an urgent issue.

<@&858733155120447498> : Our Senior Moderator leads the Moderator team and handles complaints regarding Moderators, as well as engaging and arbitrating in critical and intense situations. Their role is to ensure a peaceful and helpful environment on the server. Should you find yourself in a situation where you believe you have been unfairly treated and would like the matter reviewed, please send a direct message to the Senior Moderator with your evidence and your explanation of the situation.

<@&976368143737974794>s: If you had received an in-game private message or pop-up from a Game Moderator (GM), requesting to contact them on Discord to receive a gift, you may find them under the “Antivirus Expert” role on this server.

Please refer to the list of PnS Official GMs below and send the GM that contacted you a direct message:
Aki_PNS OFFICIAL
Bruce_PNS OFFICIAL
Chester_PNS OFFICIAL
Chris_PNS OFFICIAL
Diona_PNS OFFICIAL
Dustin_PNS OFFICIAL
Ellen_PNS OFFICIAL 
Jori_PNS OFFICIAL
Kahiyo_PNS OFFICIAL 
Kara_PNS OFFICIAL
Kate_PNS OFFICIAL 
Landon_PNS OFFICIAL
Leia_PNS OFFICIAL
Linus_PNS OFFICIAL
Lipp_PNS OFFICIAL
Luke_PNS OFFICAL
Mori_PNS OFFICIAL
Sabrina_PNS OFFICIAL
Sapphire_PNS OFFICIAL
Vega_PNS OFFICIAL
Zayn_PNS OFFICIAL

(Last Updated: April 06, 2026)

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• Concerns about mod behavior on Discord should be brought to the <@&742286202601996299>’s DMs.

• Concerns about our player-made guides and charts should be brought to @deep flax . You can also reach out to @deep flax if you are interested in becoming a contributor to the Guide Team.

• Other than PnS official staff - <@&976368143737974794>- no one on this server should be asking you for your personal information (in channels or DM). Do NOT share your password or any bank details. Our <@&742285797725569104>s (who are assigned the role and show in a unique color) may occasionally require your IGN (in-game name), state# and player ID to help report an issue, but no further account information. Please provide that information in DM.

• If you are being harassed, threatend, etc on our Discord server or in private messages, please report the player to a mod via DM

fierce galeBOT
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In our ongoing efforts to maintain the order and vitality of our gaming community, we have established the role of moderators. Today, we would like to elaborate on these moderators' identities and their responsibilities again.

Our moderation team is here to make sure this cozy little corner of Discord stays warm and safe for everyone. 🍵

Moderators are not players with special privileges. They are a group of volunteers who are passionate about our game and are willing to invest their time and energy to help maintain the community's order. ❤️Like all players, they are loyal fans of the game but have chosen to contribute more to the community through voluntary service.

The primary responsibilities of moderators include, but are not limited to, the following points:

  1. Maintaining community order: Moderators are required to supervise community discussions to ensure that all players can communicate in a healthy and positive environment.
  2. Organizing community events: Moderators may sometimes be responsible for planning and organizing community events to increase interaction and enjoyment among players.
  3. Feedback on player opinions: Moderators act as a bridge between players and the game development team, collecting and providing feedback on players' suggestions and opinions to help the game continue to improve.

We hope that all players can understand and respect the work of the moderators, and work together with them to create a better gaming community. If you have any questions, suggestions, or criticisms about the moderators' work, please feel free to contact us at any time. The following channels are always open to you:

Moderator complaint: @Tomoyo_MOD_Manager @Ray_PNS_official

Thank you for your support and cooperation!