Anyone else have a whisper notification that will not clear? It's driving me insane.
#🦗bug-hunt
stiff wing
worn aurora
Players kills not updating in game when kills are made is a new glitch one of my people is seeing
bitter aspen
red nest
It’s been forwarded
gleaming prairie
👋
dire egret
Whu does half of those bought gifts look like its japanese?started after update
red nest
Whu does half of those bought gifts look like its japanese?started after update
Just a glitch
dire egret
Just a glitch
Cant be fixed?restarted game already, its anoyong
dire egret
I do so i see how others improve
proper needle
No red point on the holiday event of constellation (in the list of the events) unless you enter in the event for the 1st time so easy to forget to do it on some accounts
thick sail
Has anyone reported trial of survival is not counting daily quest, still have over a day on the event so should count.
weary marsh
Has anyone reported trial of survival is not counting daily quest, still have o...
Getting more points is over. Ended at reset. Just the reward claiming phase now.
thick sail
Thank you, it normally only has 1 day for claiming
warm oriole
Hi
maiden kiln
Hi
main dew
My immigration time changes throughout the day. This morning it said I have 5 days left and now it says I have 35 days left. Is this normal? I've tried contacting CS but couldn't get a clear answer
maiden kiln
Yes it can happen
main dew
So, if I want to immigrate next week..I just need to do it early?
maiden kiln
It shouldn't happen that often, since immigration is based on your account age, and seperately the states age, there are windows of overlap where you'll age out of the current bracket
rain parrot
Bug with Agent X's name in Prison Trials (Win11)
gaunt shoal
Thank you, it normally only has 1 day for claiming
It’s always been more than 1 day
native isle
I have filling any bug in traning when i set any camp traning size manually like that 500 is in first buliding train properly , but when i did in second building 500 limit its showing me 500 but starting its start training full capacity like 2750
native isle
gilded zinc
I have filling any bug in traning when i set any camp traning size manually like...
Did you lock it at 500?
native isle
No i enter manually 250 but its train 895 so i need using sliders for reducing training size
red nest
If you lock one- it locks all camps
olive oak
Not sure if this was mentioned already, but has anyone else notice that when you claim rewards once completing a Daily Quest section..it opens a chest. I noticed that AP is in the 1st 3 chests and AP is not showing up in my bag.
red nest
Not sure if this was mentioned already, but has anyone else notice that when you...
It adds to your current ap
olive oak
Is that one of the new updates?
oak edge
Is that one of the new updates?
It's not new always been that way
earnest gazelle
this is a first. tried going into campaign but it stayed in the regular base area. each tap on the screen started another glowing ball like what's above #6. I opened and closed chat and it fixed itself.
vocal raven
Hello. My state achieved 1st place in the Conquest battle, but I haven’t received the buff yet.
tight nexus
Hello. My state achieved 1st place in the Conquest battle, but I haven’t receive...
It’s a passive buff, you’ll notice it when you’re gathering or attacking players.
vocal raven
It’s a passive buff, you’ll notice it when you’re gathering or attacking players...
“The resource gathering speed is not increased. The marching speed is not increased either.
red nest
The buff is additive, not a multiplier, honestly not very noticeable
buoyant ember
The buff is additive, not a multiplier, honestly not very noticeable
The rss speed increase is noticed more for smaller bases and farms. It increases the gathering speed a lot for them.
red nest
The rss speed increase is noticed more for smaller bases and farms. It increases...
I tried it it with a farm, wasn’t that dramatic
EXCLUDING the following heroes
inland merlin
Anyone code for free diamonds im out.
red nest
None right now
floral minnow
This offer opens up the top up site page but doesnt add the item to cart. Also doesnt seem to exist in topup page
gaunt shoal
This offer opens up the top up site page but doesnt add the item to cart. Also d...
When the pay popup comes up to lead you to the top up store there should be a button to not go to the top up store
radiant marlin
Not getting notifications when someone posts to "Alliance/R4 & R5" (yes I'm an R4).
buoyant ember
I get them while I am online only.
tall ginkgo
In the card duel the win streak quest is not completing It has been at 4/5 for at least 3 rounds
red nest
In the card duel the win streak quest is not completing It has been at 4/5 for a...
Try the fix it button
tall ginkgo
Ok
trim cliff
I purchased the march skin (10,000 coins) in card duel. No option to pick one of them, now I’m back to 10 coins. Says “open to select one of the following” but won’t let me choose. I already have a march from a previous event. Any help?
red nest
I purchased the march skin (10,000 coins) in card duel. No option to pick one of...
Did you check your bag ?
trim cliff
Did you check your bag ?
No… I found it there. Thank you!! 😊
tepid aspen
No… I found it there. Thank you!! 😊
Let’s see you show that new march off at WK this weekend Tigger!
trim cliff
I found it! 🎉🥰
trim cliff
Which march did you get?
The dancing dragon to match my hq.
drifting ledge
5/5 of my Showdown 240 "?" Quests have all been "use 1,500 AP" 😅
red nest
The dancing dragon to match my hq.
Love that!
red nest
5/5 of my Showdown 240 "?" Quests have all been "use 1,500 AP" 😅
Not a bug unfortunately
I never take mystery quests
trim cliff
Not a bug unfortunately
I looked everywhere but my bag. 🤦🏼♀️
red nest
I looked everywhere but my bag. 🤦🏼♀️
No biggie! It’s like an Easter egg hunt sometimes 😂
drifting ledge
I trust you but I don't want to believe you 😂. When I learn the lesson the hard way and 6/6 is an AP, I will cry about it.
red nest
I trust you but I don't want to believe you 😂. When I learn the lesson the hard...
I would have quit after the first AP quest 😂
drifting ledge
I have delusionally believed "no way it's gonna happen again!"
flat berry
I have obsolete heros when are we going to be able to recycle them fir new hero frags
gaunt shoal
I have obsolete heros when are we going to be able to recycle them fir new hero ...
Never? You were given heroes for them
red nest
I have obsolete heros when are we going to be able to recycle them fir new hero ...
Use em for specialty board
flat berry
They are low levels plus ones
red nest
They are low levels plus ones
Exchange them for higher ones in Noah’s?
Do you have all the specialty boards maxed for those heroes?
coarse solar
Is the mecha chest reward broken? It reads we get a chest every 250 points but I haven’t been getting that reward.
red nest
Is the mecha chest reward broken? It reads we get a chest every 250 points but ...
after you max all levels
rapid ravine
The mini game center is showing maxed at 15, while after update it goes to lv 20 now. However if we cleared lv 15, we can't go back to the same mini game to challenge the new stage. What can we do?
sleek viper
I finished tundra tonight and am unable to claim personal rewards. I have closed the app and still have the red notification dot on Tundra indicating the rewards. Each one I click gives the same message. You can see from the screenshot that no reward has been claimed despite the message indicating otherwise.
upbeat lichen
Hi! Has anyone else had problems with Tundra today? I tried to log in and the system said I'd only recently joined the alliance, even though I've been in the alliance since Wasteland ended.
red nest
I finished tundra tonight and am unable to claim personal rewards. I have closed...
Tried the fix it button?
red nest
Hi! Has anyone else had problems with Tundra today? I tried to log in and the sy...
Were you offline before signups?
sleek viper
Tried the fix it button?
I just tried the fix button with high hopes but sadly it didn't
upbeat lichen
Were you offline before signups?
Hi, Hela! No, I registered correctly; in fact, a member of my alliance sent a screenshot showing that I was registered correctly. That's what's strange.
red nest
Hi, Hela! No, I registered correctly; in fact, a member of my alliance sent a sc...
Can you post that screenshot?
Maybe someone moved you to ineligible
upbeat lichen
I'm H4cK1nG on the game.
red nest
I'm H4cK1nG on the game.
Only thing I can think of that an r4 bumped you down for another player
red nest
I just tried the fix button with high hopes but sadly it didn't
And the water wasn’t added to your inventory, right?
upbeat lichen
Water? No idea.
prime dock
The Tundra Tournament coins are not accepted in the Tundra Tournament shop. The shop takes Tundra Tussle coins instead.
Also, can someone install a tundra tussle icon for people to access quicker? It would be better than having to tell everyone to go to the event page and find the event so they can relocate to the event.
sleek viper
And the water wasn’t added to your inventory, right?
This morning was a new day. They were claimable! Thanks for the input.
quasi galleon
red nest
This morning was a new day. They were claimable! Thanks for the input.
Awesome! Glad you got the rewards
heavy turtle
they end the card battle early😡😡
opal sorrel
they end the card battle early😡😡
It said on the game page that it ended at reset, and the last 24 hours were for collecting rewards.
heavy turtle
I just ready for battle today to get 10000 coin
the third (mech) was clearly said it will be end today. today is just for reward claim. But the card battle didn't, it shows that the event last day is today.
opal sorrel
opal sorrel
As you can see here - it showed the match window, which ended at the reset that just passed.
It was shown in your local time.
heavy turtle
I think it should be show at the big banner. This time is my fault because i just trusted the banner..
me and many of my friends at the game also confuse about the early end. Otherwise we can spend more diamond for battle.
opal sorrel
I think it should be show at the big banner. This time is my fault because i jus...
You can make this suggestion in #📝game-suggestions . Please make sure to start your message with !suggest , otherwise your suggestion will not save
heavy turtle
I need 830 more coins for hunting skin..
vast birch
Once again the translate is causing network errors in chat. Every WLK 😂
crystal kiln
Once again the translate is causing network errors in chat. Every WLK 😂
Masssssive massssive ass pain. Omg
gaunt shoal
Massive
vast birch
Masssssive massssive ass pain. Omg
I don't understand why it keeps happening every WLK. You'd think they'd have figured it out by now.
crystal kiln
I don't understand why it keeps happening every WLK. You'd think they'd have fig...
I have just given up. Maybe we have nap idk. 🤷
opal sorrel
Anyone else unable to kick players from wasteland king towers today?
earnest glen
Anyone else unable to kick players from wasteland king towers today?
Yes. Militarist, overseer, and tower captains unable to kick people
cinder ridge
Did anyone open tickets yet
I need to release towers and can't.. killing me people!!
ionic cove
Anyone else unable to kick players from wasteland king towers today?
They are going to have to award something better than 200 diamonds for this bug. Massive casualties all around because of it.
opal sorrel
The issue has been forwarded
sweet bison
Guys.. is a bug in game the problem don.t fix! A lot player lose troop! For this bug! Wtf?!?!??!
Plz risolved it or..stop the event!
opal sorrel
Players affected by this bug should send a ticket to customer service
slow rapidsBOT
fringe oyster
Anyone else unable to kick players from wasteland king towers today?
Yes we lost alot in 982. Couldn't translate or remove anyone. With the network error popping up
sturdy dagger
Has to be a bug please fix purchase rebate
buoyant ember
It does look like an error. Time will tell if we get an update.
It's probably worth not spending today
sturdy echo
Been seeing this HQ skin bug for weeks now . Please fix it. Its bugging my brain now
sand axle
👀
sand axle
👀
red nest
Don’t spam this channel unless you are reporting a game bug
lavish steppe
I believe there is a bug in the nuka event. At the beginning of the event the outcome percentages and wounded were correct. Later in the event the numbers were wrong.
solid flare
What is with the pushing of top up....can't use any Google play to purchase any more....game about to lose some players if they can't remedy it.
red nest
What is with the pushing of top up....can't use any Google play to purchase any ...
You can, look at bottom of the pop up
solid flare
It wouldn't do that anymore....this new system they set up, makes it frustrating.
inner sphinx
Missing Rewards from Module Event Ranking
Hello Puzzles & Survival Support Team,
I am writing to report a possible issue regarding the rewards from yesterday’s limited-time event related to collecting modules and module upgrades.
The event lasted approximately 2 hours, and the ranking rewards included hero pieces. I carefully checked my position until the event ended to make sure I stayed within the Top 100. I believe I finished around rank 63.
According to the reward list, I should have received 4 hero pieces, which would have allowed me to unlock a powerful hero, as I already had other required fragments.
Unfortunately, after the event ended, I never received the in-game mail with the rewards. I also did not receive any message stating that I failed to rank in the Top 100. Normally, even if a player does not qualify, a message is sent informing them of this, but I received nothing at all.
This missing mail is currently the only indication I have that something went wrong with the reward distribution.
I made a significant effort to rank during this event, so I would really appreciate it if you could please review my account and verify the ranking and rewards for this event.
I also want to mention that I was unable to submit this report through the in-game support system because the form freezes and does not allow me to complete or send it. That is why I am reporting the issue here.
Thank you very much for your time and assistance.
My player name is midgniht and My server is 1084
red nest
Missing Rewards from Module Event Ranking
Hello Puzzles & Survival Support Team,...
You need to contact CS
slow rapidsBOT
red nest
Use the email
gaunt shoal
Use the email
Help and hints
zenith bolt
Treasure map yielded nothing
frail helm
What is with the pushing of top up....can't use any Google play to purchase any ...
I was having the same issue. Disconnecting from WiFi and force closing the game fixed it.
frigid garden
Прорыв заглючили, никому не кажется? Один и тот же набор каждый день, что-то мне подсказывает, что следующий будет на исследования
red nest
It’s random and sometimes repetitive
frigid garden
It’s random and sometimes repetitive
Really? Two days were the same, and third starts the same. And last at Saturday is always diamonds spending, that's your "random", you can tell it to newbies, not to me, lol
red nest
Really? Two days were the same, and third starts the same. And last at Saturday ...
🤷♀️
Happened before
buoyant ember
Diamond break loose works well on this weekend
night sandal
Dragon Paradise game gave me a "Prison Dice" and now I can't use it. 
tiny field
Anyone having issues with purchasing packs from the store? It keeps giving an error message
Nm it got resolved.
heavy cloak
Buy 5 packs and system will tell you that you have only 4 😂
celest zodiac
Buy 5 packs and system will tell you that you have only 4 😂
Thank you for reaching out. That is an odd one. I’ve been told by others that they have not experienced this issue.
If you are still experiencing the issue after restarting the game I recommend contacting Customer Service (CS).
slow rapidsBOT
heavy cloak
Thank you for reaching out. That is an odd one. I’ve been told by others that t...
This bug is not the first time. The game system is making that "errors" and CS is answering to me after the end of event and telling me, that they can't help, it's too late.
celest zodiac
This bug is not the first time. The game system is making that "errors" and CS i...
Thank you for the feedback. For me, I would log both a ticket and then email them (see option 2 above) about this situation. Note: all we (the mods) can do with this information is pass it along to the captains. I will mark this in my weekly log.
If you still have the ticket from when this previously occurred, I’d recommend adding a message to that one to let them know “the same situation happened again.”
In the mean time, there is still 1 full game day left on the event. Ideally they’re able to get back to you in time and provide an acceptable solution.
hollow ember
Buy 5 packs and system will tell you that you have only 4 😂
Kupiłeś 4 rzeczy ale system pokazuje Ci co kupiłeś nie że 5 rzeczy
hollow ember
Buy 5 packs and system will tell you that you have only 4 😂
Pokazuje że postęp masz 4 kupione nie 5
hardy cape
Quick question
If I report a bug what do i get?
gaunt shoal
Quick question
If I report a bug what do i get?
You get….thanks
hardy cape
Ha I see I see
Never mind
safe flame
Ever since the update, my donation points have lowered quite a bit. I know multipliers were all by chance but tonight I decided to look at how much I can donate to alliance tech and compared it with what I was credited for the dailies. I am indeed being shorted on donations. If it helps, I do a long press instead of tapping each individually. Here are screenshots of what I had available to donate and what my daily quest shows I did:
graceful marten
The description of new tokens in my English version of the game is in Simplified Chinese.
red nest
graceful marten
My issue is fixed now, after the game downloaded some new updates.
graceful marten
And I didn’t have any problems with Frost Magic Coins, it was about the box with Dragon Modify Curio Token in the mall on my screenshot. Now it is in English.
Thanks to the developers for fixing it fast 🌹
vast birch
State event spam has been showing up in alliance chat since the patch.
empty cipher
Hi everyone, I have a problem with the Commander duel Conquest, I have 962 points and all the players and all the players who are selected for me are not suited to my level, i refreshed the list about 30 times and no change. Does anyone have and idea what's going on ?
tough vortex
Alliance donation is glitching sometimes. When I hold the button, it goes down to 0 and then jumps up to 2 or 3 again.
neon pebble
In Frost Power, many people aren't getting the Curio unlucky streak even though they have no lines.
celest zodiac
In Frost Power, many people aren't getting the Curio unlucky streak even though ...
Thank you for the heads up. They will need to send a message with the picture to CS to have them resolve this issue.
slow rapidsBOT
oak edge
State event spam has been showing up in alliance chat since the patch.
This has always happened with this curio so I don't think it's a bug
celest zodiac
I’m going to delete this as it has your account number on it.
As for them not pinging you back yet, I’d recommend shooting them another message. They get a ton of messages, especially heading into the weekend.
@zenith bolt
celest zodiac
Alliance donation is glitching sometimes. When I hold the button, it goes down t...
Thank you for pointing this out. I have placed it in my weekly report.
rapid ravine
When will the mini game center be fixed? Can't play lv 16-20 after completed lv 15
west raft
@celest zodiac After harvesting a carrot seed it upgrades (again) to lv.8 and after reset…poof, back to lv.7. WTF?!?
Using fix my game doesn’t help
There, up to lv.8 again….this repeats daily. How do I fix this?
red nest
<@398940738546827284> After harvesting a carrot seed it upgrades (again) to lv.8...
Because you dropped below the threshold
Every reset you lose 2000
prime elm
The numbers don't add up. Am I missing something?
Storing to alliance warehouse
red nest
Tried the Fix it button?
umbral briar
No but i do it now
umbral briar
Tried the Fix it button?
Doesn't work, same problem
gilded willow
Баг не могу поченить восточну вышку по квесту
floral minnow
The trail is always awfully far from the march. Is this intentional??
fallow cobalt
Баг не могу поченить восточну вышку по квесту
Подробнее можно? Скрин?
drowsy talon
when devs going to make the gameplay comfortable for apple users? Is this some kind of hate towards? Just tired to see all those misplaced buttons and errors in mails 😫
celest zodiac
when devs going to make the gameplay comfortable for apple users? Is this some k...
Hello 👋
What issues are you speaking of? I have an Apple device and can’t think of any misplaced buttons.
drowsy talon
The home button always interacts with very low placed buttons in game
the floating survey always get stuck on top where you never can get to it because it activates menu
invalid characters in mails ALL the time even if it works everywhere else etc etc etc
celest zodiac
The home button always interacts with very low placed buttons in game
the floati...
Ah. Those ones. Thank you for bringing those up. 😀 I’ll put them in my notes for the week to bring up to the captains who can send to the devs.
Personally at this point I’ve trained myself to ignore it as it’s something that’s been there forever.
drowsy talon
Ah. Those ones. Thank you for bringing those up. 😀 I’ll put them in my notes fo...
exactly! forever. Its just annoying how it is ignored for years (sorry it got me all fired up cuz I am tired and just wanted to make a nice message for my teammates and could not)
celest zodiac
exactly! forever. Its just annoying how it is ignored for years (sorry it got me...
All good. I totally get it. Details are good and thanks again for bringing it up. 😀
runic turret
I found a bug that doesn’t break the game but every time I go to upgrade my alliance tech I’m given extra attempts to donate. I go from 20-0-2 if I close the tech and reopen it.
celest zodiac
I found a bug that doesn’t break the game but every time I go to upgrade my alli...
Thank you 😀. I have it in my notes.
runic turret
No problem. Have a nice day.✌️
simple turret
No problem. Have a nice day.✌️
Detective duck as a name just made my day 😂 love it. (I know this is not a bug post, mods, leave me be😫)
runic turret
Oh sorry, I just haven’t noticed it until today. My bad.😬
simple turret
Oh sorry, I just haven’t noticed it until today. My bad.😬
No I meant what I posted wasn't a bug , what you said is definitely a bug. You're good!
runic turret
Ah ok 👍
glad moss
So I think this needs some attention.
If that happened during a battle it would have been expensive.
red nest
If that happened during a battle it would have been expensive.
Happens sometimes after an update
brittle wing
Something is wrong with the quest selection for Break Loose. For weeks, it's only the Module/Gear, Speedup and the Diamonds quests. No heroes or nano weapons anymore.
gaunt shoal
Ap stam now
faint tangle
Can you tell me what's wrong with this pic
celest zodiac
Can you tell me what's wrong with this pic
What seems to be the issue?
faint tangle
Its impossible even with a million withdraws or discard or refresh look closer Its missing 1 heart monitor and 1 saw a d they are not under other blocks so
celest zodiac
Assume they’d be under these two as they looked raised.
Can always send your screenshot to cs to let them know there are missing blocks.
slow rapidsBOT
celest zodiac
More pictures of where they’re not will allow them to see clearly if they’re missing.
hasty mirage
Nothing major, but the numbers are messed up
red nest
Ooops
https://tenor.com/view/sesame-street-the-count-hmm-you-don't-say-interesting-gif-6749268887241164901
split jasper
Refreshed my personal showdown quest for 500 gems just to get the exact same quest again.
red nest
That’s not a bug
The 500 diamonds replace the 10 minute wait time, doesn’t change the odds of what quest you might receive
split jasper
That’s not a bug
Then thats a useless scam "feature" 😂
celest zodiac
Then thats a useless scam "feature" 😂
How’s it a scam? I’ve seen a lot of positive feedback on players being able to be impatient and switch personal quests quickly.
A part of gambling diamonds to change personal quests is that you’ll end up with some not so great ones.
split jasper
How’s it a scam? I’ve seen a lot of positive feedback on players being able to b...
So you think its a good thing to spend 20k diamonds just to see the same quests repeat multiple times, sometimes the same quest 4 times in a row, without ever seeing the quest you are actually interested in?
If its your baseline to have infinite diamonds i gotta remind you that normal player actually have a limited amount of diamonds (unlike ressource Seller that keep spamming the chat)
For a price that high i expect the quest to not repeat.
Imo that price would even justify to get a "lock out" on the respective quest for the current day
celest zodiac
I do not think it was a wise move to continue to spend diamonds on quests if you weren’t getting what you wanted after 3-5 rolls. I always suggest to make a plan and stick to it. Sometimes the dice won’t roll in your favor? 🤷♂️
split jasper
I do not think it was a wise move to continue to spend diamonds on quests if you...
And you think thats a good Response to the issue? 😂
gaunt shoal
You don’t have to use the diamond instant refresh
Anyhow. Your issue should go to #🗣news-post-talk or create a #📝game-suggestions
split jasper
So that it gets ignored just as everything else 👍 got it, lets just ignore the scam update 😂
celest zodiac
How is it a scam?
gaunt shoal
It’s an option. But it’s also not a bug.
Wrong channel. Please use the #🗣news-post-talk
split jasper
How is it a scam?
I explained it to you above, you just ignored my Essay 😂
celest zodiac
I explained it to you above, you just ignored my Essay 😂
Not ignored. It was answered per my reply above #🦗bug-hunt message
proven pebble
The notification for DOA keeps reappearing every time I log in. I tried to make a ticket but had issues getting past the chat bot. I claimed my DOA rewards several days ago.
celest zodiac
Give a try by email to customer service (option 2 below). Also try clicking fix game when you restart the game to see if that clears the cache out. @proven pebble
slow rapidsBOT
proven pebble
Give a try by email to customer service (option 2 below). Also try clicking fix ...
I tried clearing the cache out and I refuse to email. I tried the customer service route given. If the game is broken they should fix it. Seems like no one cares.
celest zodiac
I tried clearing the cache out and I refuse to email. I tried the customer serv...
Thanks for the update. That’s a bummer that didn’t work. I will make sure it’s on my weekly report. Hopefully more folks will also raise this concern.
opal sorrel
I also have the same issue so you aren't alone in the matter!
faint tangle
whole citrus
Keep getting notifications spammed for rubbish events like alliance gift box. This has only started in the last few hours. My in-app notifications settings are all disabled except for lair rallies
humble adder
The desktop app for PC just updated to Version: 11.00 and crashes when you try to interact in the game screen. Fix game doesn't help. Uninstall and reinstall has the same results.
fallow cobalt
The desktop app for PC just updated to Version: 11.00 and crashes when you try t...
I already reported it. Complete reinstall game in new folder/clearing cashe and restarting PC before install helped. After this relog into your account.
humble adder
I already reported it. Complete reinstall game in new folder/clearing cashe and ...
Thank youuuuuuu
fallow cobalt
Thank youuuuuuu
Work now?
alpine mountain
Display for phase 3 of the curio and core event is bugged. Part of it is overlapped with phase 2 and I am unable to claim rewards
celest zodiac
Display for phase 3 of the curio and core event is bugged. Part of it is overlap...
I just had a game update. Did it get sorted through?
rapid ravine
The mini game center is showing maxed at 15, while after update it goes to lv 20...
Anyone?
celest zodiac
I haven’t seen this happen. Do you have a screen shot of it by chance? I want to put it in my weekly report to show them how you’re locked out.
celest zodiac
Anyone?
Also, do you have a GM and/or have you put a ticket in with customer service?
alpine mountain
I just had a game update. Did it get sorted through?
I believe it’s ok now
celest zodiac
I believe it’s ok now
Glad it worked out.
frozen ore
celest zodiac
Thanks for the heads up. I have it noted in my weekly report.
tepid aspen
Has it already been reported about alliance donations not being counted correctly?
mental otter
Game keeps crashing and kicking me out or sometimes when trying to write in alliance chat etc the chat box freezes then kick me out of the game
tepid aspen
In addition to the refresh bug where it redoes the last couple donations. 20 donations came out to only 19 in trials of survival
red nest
Has it already been reported about alliance donations not being counted correctl...
Yes, we’ve had reports
red nest
Game keeps crashing and kicking me out or sometimes when trying to write in alli...
Try fix it button, reset your router, try a vpn
ruby wigeon
Anyone having issues with rss levels being reduced?
Example. Steel, gas and virology were at lv 40. Now they are either 38 or 39
CS says there’s nothing wrong.
And I’m pretty sure the virology plant needs to be 40 to upgrade one of the building’s
celest zodiac
Anyone having issues with rss levels being reduced?
Example. Steel, gas and viro...
Sorry about your issue. I’m at hq 39 and tried looking through my buildings to see if anything of the buildings need virology when you bring them to 40. I’m not seeing any. They should be able to answer what building needs virology to take it to 40 (if there are any). Yes the email address down below.
slow rapidsBOT
prime ridge
upgrading Warehouse now gives Fighter Dmg Taken Down as an extra reward. It used to be Rider Dmg Taken Down. Upgrading the Warehouse is a prerequisite to upgrade the Rider Camp
oak edge
upgrading Warehouse now gives Fighter Dmg Taken Down as an extra reward. It use...
#🔥game-general message no it has the right bonus stat
prime ridge
https://discord.com/channels/742276665421594644/801628974157004821/1123449506294...
interesting..guess they fixed the rider bug then. had the upgrade from 38-> 39 with rider dmg taken down. Guess i could have typoed that too. Thanks for responding.
solid sentinel
Game app keeps crashing when trying to open.
real hinge
Game keeps crashing when it opens
celest zodiac
I had the same issue when I tried to log on. You can try hitting the fix button to see if that gets it to work.
I had to delete the game and reinstall it for it to be able to log in again.
drifting wagon
Is there a fix for the crash? iPhone, crashes after the top banner folds away
rain iron
iPhone crashes when opening. Will users be reimbursed for loses in Valiant if we can’t shield?
celest zodiac
Same issue for my phone.
I hit fix and it still did change the condition. Then I tried hopping off WiFi and then tried starting game and it stayed on the title screen. So naturally I deleted the game.
When I went to App Store to redownload the game, the keyboard wouldn’t work. I restarted the phone and game opened when it relaunched the iOS.
You may try restarting your device first before trying the method above.
drifting wagon
If I delete and download again will I have to enter credentials? I’m not sure I know them and I don’t have a social media account
celest zodiac
If I delete and download again will I have to enter credentials? I’m not sure I ...
iPhone should be on your game center?
Mine populates on the game whenever I start the game.
drifting wagon
So if I delete the game it will remember me when I download it again?
celest zodiac
That I can’t tell you. I got diamonds when I bound the account to it.
Do you have another character linked to the account? (Such as a farm)
This had a red dot forever telling me to bind it for diamonds.
drifting wagon
No this is my only account
celest zodiac
Dumb question for you. Only character you play or do you have another character you switch to on the characters button?
celest zodiac
No worries at all. I would try restarting your phone and see if that gets you in. The fix button will not delete your app, but may be helpful to use that a couple of times if it still is giving the same issue.
drifting wagon
I’ve done the reset, fix button before it crashes. The next opening it downloads a file then goes through the normal load process and crashes after my MVFN number folds back at the top
celest zodiac
For your phone, go to settings and search game center.
Click your profile at the top.
See if Puzzles and Survival is listed in recently played.
That will tell you if it’s bound if it’s listed.
Other than that, I’m at the extent of my abilities and recommend contacting Customer Service to see any other options.
slow rapidsBOT
celest zodiac
Option 2 | email has better luck for some.
drifting wagon
Thank you. It’s not listed
celest zodiac
No worries. Then most likely not bound and CS will be your best option.
drifting wagon
What is UID? Is that the MVFN number?
celest zodiac
Mvfn is the number the that is popping down when you open the game up. It’s the unique identifier for your account so they can pull it up and review what’s going on.
drifting wagon
Thank you
celest zodiac
Happy to help. I’m sure lots of iOS users will have the same question.
young meadow
Same issue game immediately crashes
proven pebble
Yes I’m having the same issue as well. I was in earlier today. It just started recently
I’ve restarted my phone, tried hitting fix game, nothing is working.
young meadow
Happy to help. I’m sure lots of iOS users will have the same question.
Is pns aware of this? Doing anything?
vapid granite
Mine as well - just updated randomly and now it won’t make it past the loading screen - tried using the fix game tool and still crashes every time
proven pebble
I updated my iOS and that did not work. I finally deleted the app and reinstalled it and that did work. Seems to be intermittently affecting iOS users.
glass sable
Yup
elder frigate
Is pns aware of this? Doing anything?
It's been reported but also recommend that you report it to CS. A reinstall seems to be the only way to fix it at the moment
slow rapidsBOT
elder frigate
Use option 2 as the in game is usually an AI interface
young meadow
It's been reported but also recommend that you report it to CS. A reinstall seem...
Great. Oh well I’ll try it. If I can’t figure out how to get back to my account then I guess after 5 years might be time to give it up if that’s the level of support available. Thx for the response
elder frigate
Great. Oh well I’ll try it. If I can’t figure out how to get back to my account ...
The reinstall did work for my teammate. Just hopefully you had the account bound to something before hand
trail kite
I’m experiencing the same thing as other users ~ Fix Game isn’t working ~ loads and crashes immediately
Sent an email to their @37games.com email but not even an acknowledgement from more than 3 hours ago
celest zodiac
Sent an email to their @37games.com email but not even an acknowledgement from m...
They’re based in China and not open/working 24/7. Give it some time.
trail kite
Ty Bromontana I wasn’t aware
celest zodiac
No worries at all. 😀
brittle wing
The troop chip promoter and the chip promoter look the same. The yellow triangle is missing.
celest zodiac
The troop chip promoter and the chip promoter look the same. The yellow triangle...
Not a bug. They are labeled differently and have a difference in appearance. You’re welcome to make a suggestion to change to how they visually show up. Use #📝game-suggestions and make sure to utilize the command “!suggest” prior to typing your suggestion. 😀
gaunt shoal
cunning vortex
Can anyone tell me what's wrong with this picture? 👀 🤦♂️
celest zodiac
Can anyone tell me what's wrong with this picture? 👀 🤦♂️
The graphical user interface is displaying the wrong number.
cunning vortex
OOOrrr... someone doesn't know how to count to 11 🤦♂️ 🤣
simple turret
Numbers are hard 😭
celest zodiac
OOOrrr... someone doesn't know how to count to 11 🤦♂️ 🤣
It’s hard when you only have 9 fingers. But thank you for pointing out that it’s still happening. I have it in my weekly reports. 😀
cunning vortex
It’s hard when you only have 9 fingers. But thank you for pointing out that it’...
Might I suggest they use their toes if they run out of fingers next time 😂 but knowing the order may help too 🫣 😂
vocal goblet
App crashes after updating today, can not even log in
proven lagoon
My app keeps crashing, too.
oak edge
red nest
It’s the newest iOS update
native carbon
Not an iOS problem as I haven’t updated mine. Worked fine all day until an hour ago
safe jackal
I actually updated after the fact, still didn’t help
red nest
I have 2 devices, works on the one without update, the updated iPad I had to reinstall the game 🤷♀️
celest zodiac
Works on android. So not a global game issue…
red nest
Reinstall the game
safe jackal
I did that too
unkempt magnet
I have 2 devices, works on the one without update, the updated iPad I had to rei...
what version iOS is causing the issue?
tiny field
Yea game keeps shutting off when trying to load
red nest
Yea game keeps shutting off when trying to load
iOS?
native carbon
Im on iOS 18.6 and still no go over here
red nest
Im on iOS 18.6 and still no go over here
Did you reinstall the game?
celest zodiac
I’m on iOS 18.5 and reinstalling the game worked for me.
tiny field
Like delete the game ? And reinstall it?
red nest
Like delete the game ? And reinstall it?
Yes
tiny field
And saved info?
Won’t I lose my game info ?
native carbon
No.
red nest
And saved info?
Won’t I lose my game info ?
You have it bound ?
tiny field
Yea
native carbon
Reinstall fixed mine. Thanks!🍻
safe jackal
How can you bind it without being able to get into it? I have it bound to my email but that’s it.
tiny field
I hope where do I check that ?
red nest
I hope where do I check that ?
More-settings-account - user center
You’ll see your binds under Bind Account
tiny field
Ok thanks
red nest
Don’t use X
Gmail is an excellent option
trail kite
Still no response to my email 10 hours later and it’s still crashing.
potent moon
Mine is still crashing too. Restarted phone- uninstall and reinstall
trail kite
I did as well. Irritating af
red nest
Still no response to my email 10 hours later and it’s still crashing.
It’s holiday in their part of the world and emails will always take a minimum of 24-48 hours to get a response
It’s also not a PNS issue and isolated to iOS devices
potent moon
Cleared cache also- nothing working
trail kite
So from last night to today it just stopped working ~ make it make sense
red nest
So from last night to today it just stopped working ~ make it make sense
Happened to me too
trail kite
Oh well ~ I guess we stay in the real world for a while 😂😂
gaunt shoal
All iOS players are in the same boat with the hit and miss logins. We all just have to wait on Apple to fix the issue. I don’t think it’s necessarily a PNS issue. They are very much aware.
If you have a PC and your game is binded to something you can always attempt to use the PC platform. To play the game in this time of down.
thorny tangle
lol why does these issue always tend to be on the cusp of VC?
tiny field
It worked for me. I deleted game but thankfully game bound and my data saved. Game stopped closing when trying to open. iOS user here. That worked. Thanks for the tip.
meager valve
Can’t log in or open game it crashes
red nest
red nest
It worked for me. I deleted game but thankfully game bound and my data saved. Ga...
Awesome!
meager valve
Messaged my Linus but he was to busy
meager valve
What holiday
red nest
Lunar year celebrations
echo flume
PNS app just forced an update right before reset and now I can’t get the game to stop crashing, my phone hasn’t updated anything or changed anything- only thing that changed was the PNS app itself and I still can’t get logged in to check my rank status before reset
humble salmon
Same here
echo turtle
I just want to get in to put on a damn shield
oak edge
There's been issues all day #❗status-update
crisp veldt
I was having same crashing issue after app update on my iPad. My iPhone was working fine because app was not updated on it. I tried offloading app on iPad first and that did not fix. I was able to fix it after a full uninstall and then reinstall.
red nest
sterile wharf
Glad to see it's not just me having the issue
safe jackal
There is no uninstall option for me only delete, I did bind my account to something I think my email. It there a way to find out? Without logging in because I cannot.
red nest
Not on our end
vocal goblet
All iOS players are in the same boat with the hit and miss logins. We all just...
FYI…. It worked fine until I installed the last patch late in the day. Doesnt sound like an apple issue but issue with PNS and the latest patch the send to ios
vocal goblet
Not on our end
I believe it is
sterile wharf
I'm experiencing the same, BigSur. Just ran the app update, and now it's jacked. Worked fine all day before i installed the app update pushed to my iOS through the App Store
vocal goblet
I'm experiencing the same, BigSur. Just ran the app update, and now it's jacked...
Exactly! This what I did too
sterile wharf
I went through the process to uninstall/reinstall, rebooted phone, etc. No change.
red nest
I believe it is
We can’t see their binds on our end
You’ll have to contact cs
We monitor the discord
sterile wharf
I emailed support, but haven't heard anything back
vocal goblet
I went through the process to uninstall/reinstall, rebooted phone, etc. No chan...
Agreed, I done everything i can to to fix issue. It’s up to PNS.
It’s frustrating with valiant tomorrow too, lot of people will be cooked.
red nest
I emailed support, but haven't heard anything back
Takes awhile, plus they are on holiday
sterile wharf
Seems a bit foolish to push an update right before holiday, but maybe that's just me... 
drifting wagon
If I have MVFN number and think I bound my account to my email if delete and reinstall and it goes sideways will they be able to give me my account back
red nest
Seems a bit foolish to push an update right before holiday, but maybe that's jus...
Not my department
We reported it, nothing more we can do as mods
It effects us too
unreal plover
I’m having the same issue right now
vocal goblet
We reported it, nothing more we can do as mods
Thank you for trying to support us
sterile wharf
I understand, and feel for you in the position you're in. 🙂
red nest
Game works on my one iPad, the other I had to reinstall
drifting wagon
I have a ton of PnS receipts in my email from purchases. Does that mean it’s bound?
vocal goblet
I’ll try that, without the latest update
gaunt shoal
I have a ton of PnS receipts in my email from purchases. Does that mean it’s bou...
No. But it’s a way to identify your account if issues. You need a Gmail or Facebook or whatever bind
red nest
I have a ton of PnS receipts in my email from purchases. Does that mean it’s bou...
Binds are fb, email, Game Center, Apple etc
drifting wagon
It’s Gmail
You’re a mod. With 2 years of receipts and the same discord name as my HQ.
If I delete and can’t get it back do you think they would be able to help me?
I’m just asking for your opinion
sinful frost
If I get fked on valiant I am quitting this game
unreal plover
I deleted the app, reinstalled it, and I’m back in the game on my account
drifting wagon
Same deleted and reinstalled
runic void
Does anyone have their skin tokens missing?
red nest
You’re a mod. With 2 years of receipts and the same discord name as my HQ.
If I...
As long as you have proof of ownership, yes they can help recovering an account
red nest
If I get fked on valiant I am quitting this game
Have you tried reinstalling the game?
Or tried on a different device?
feral sand
I'm having the same problem. It's my second account that I use on an ipad, but I don't think I ever bound it. If I try to delete and reinstall will it recognize the device or would I lose my account?
thorny tangle
In 9 hours the IOS accounts are just exposed to VC. Is PNS going to shield them?
red nest
I'm having the same problem. It's my second account that I use on an ipad, but I...
I wouldn’t risk it unbound
red nest
In 9 hours the IOS accounts are just exposed to VC. Is PNS going to shield them?
We don’t know, we just report and monitor the server
oak edge
Probably a random suggestion organize with your bigs in state via discord if you have a ton of rss to zero yall when valiant starts(troops come back even hit by state) if you have someone big enough that can login if its not a ton of ya and they give ya back the rss later if you cannot login by then👀
red nest
feral sand
I think in the past, they put up a global shield when there was a bug like this right before a VC
dull knoll
What is the bind with the 4 colored bubbles?
feral sand
What is the bind with the 4 colored bubbles?
I think google
oak edge
I think in the past, they put up a global shield when there was a bug like this ...
It is not trustworthy. Many many folks still lost rss due to it dropping early
dull knoll
Google is the G with different colors. I mean the one with the 4 bubbles
red nest
What is the bind with the 4 colored bubbles?
Gamecenter
red nest
I think in the past, they put up a global shield when there was a bug like this ...
They are in a different part of the world and just started a holiday
If you have a pc or other devices you can try logging in that way
feral sand
I never bound it..
red nest
Why not …..🤦♀️ 🤦♀️
dull knoll
Thank you, I will try that when I get home. What a mess
red nest
I have 4 binds and I’d add more if I could 😂
feral sand
Why not …..🤦♀️ 🤦♀️
It's not my main account, which is already bound to any accounts I have. To bind it I would need to make a new account to bind it to, but I didn't get around to that
red nest
Gmail is super easy
oak edge
I never bound it..
Then if you are close with your folks in state take my route of someone just zeroing you in state until you can situate when cs gets back to ya 👀
feral sand
Gmail is super easy
Doesn't it need a new phone number?
(I don't care if it's zeroed, almost no open rss on that account and more than I need on my main...but annoying to not participate in ongoing events)
proven lagoon
With such a widespread issue, are they going to make any accommodation for VC?
celest zodiac
We have not been told that they will.
chrome stone
Deleted the app and reinstalled worked for me
blissful cave
I uninstalled then reinstalled and it works except that I can’t switch between my accounts. It won’t even load.
weak night
Deleting app and reinstalling worked for me.
maiden kiln
Glad to hear!
sturdy pecan
I'm having the same problem. It's my second account that I use on an ipad, but I...
You can just logout of the account and login to it later
sturdy pecan
PNS app just forced an update right before reset and now I can’t get the game to...
Give it some times and login again after some hours
rare ember
Hi, can a moderator help me ? I got muted several months ago on my main account (still don't know why). Then I got muted on my third account on Thursday after sending 3 "normal" messages explaining an event. And my second account was suddenly muted 30 minutes ago after replying normally to a teammate. I really don't understand... Thanks
fallow cobalt
Hi, can a moderator help me ? I got muted several months ago on my main account ...
Hi. Try to contact CS. They explain reason
slow rapidsBOT
rare ember
Thanks, but I unfortunately done that before. I just get an automatic response. But I don't understand how I can have high risk content. That's really not possible
opal sorrel
Thanks, but I unfortunately done that before. I just get an automatic response. ...
You can always try to reach out via email instead.
rare ember
I also did email... For my main account, it's muted since October but I don't know why. I don't with rude word, don't get any stars except first time when I wrote fragments.
fallow cobalt
Thanks, but I unfortunately done that before. I just get an automatic response. ...
No one other than CS will tell your mutes reason. Use option 2 with email to avoid AI response from in-game.
rare ember
Sorry which option 2 ? Thanks a lot
Ah yes email. I sent one so I hope I will get an answer but for my main they told me they could not know why I was muted and to be patient... It's been months now...
fallow cobalt
Ah yes email. I sent one so I hope I will get an answer but for my main they tol...
Send a follow-up email and wait for a response if information in the first email was not comprehensive for you 
warm gyro
I also did email... For my main account, it's muted since October but I don't kn...
If you have a GM you can try reaching out to them as well for assistance if CS isn’t contacting you back.
vast garden
I can't login to game
warm gyro
I can't login to game
What area of the world are you in?
warm gyro
I can't login to game
Apple? Google? PC?
warm gyro
I can't login to game
If it’s Apple, please see the status update link attached #❗status-update message
rare ember
If you have a GM you can try reaching out to them as well for assistance if CS i...
I don't know at all... I am in France
prime dock
gaunt shoal
You need more points
prime dock
It's not the points. Someone doesn't know how to count.
gaunt shoal
Oh lol
celest zodiac
It's not the points. Someone doesn't know how to count.
The gui is displayed wrong. It’s been noted in reports. Rewards are there, so I don’t know that it’s an urgent fix on the devs end. 😀
prime dock
I understand that it's not an urgent fix. Only visually intrusive once you notice. It's a simple fix.
radiant ruin
Are mailed reward items automatically deposited into an account? I can't seem to claim any rewards attached to a message
red nest
Are mailed reward items automatically deposited into an account? I can't seem to...
Yes, go straight to your bag
radiant ruin
Yes, go straight to your bag
Is there anyway to get the red dot to go away apart from deleting the message?
red nest
Is there anyway to get the red dot to go away apart from deleting the message?
Should disappear once you read the message
radiant ruin
I've clicked on it to read multiple times. I'll try restartng the app to see if it still persists
gaunt shoal
I've clicked on it to read multiple times. I'll try restartng the app to see if ...
What about the button at the bottom
radiant ruin
That worked, but opening the message did not which is slightly unintuitive. I'll keep that in mind moving forward
twin field
My Electric Jackhammer never turned into Rock Hammers.
red nest
My Electric Jackhammer never turned into Rock Hammers.
Pretty sure they’ll convert once we get a rock hammer event
vast birch
Someone who isn't R4/R5 was able to launch an alliance trapped messenger.
oak edge
Someone who isn't R4/R5 was able to launch an alliance trapped messenger.
Alliance logs show this proof?
vast birch
Alliance logs show this proof?
I see what it was. An officer launched it but it failed and a non-officer tried it again.
fierce citrus
My gamebeen stuck here for 3 months im on a Samsung
red nest
My gamebeen stuck here for 3 months im on a Samsung
Have your tried reinstalling the game?
slow rapidsBOT
delicate sierra
Hello! I have a new account in 1097, since there I have not had firefly event when everyone else does. I have restarted device and game, not sure what else to do. And sending a help ticket …can’t figure that out yet! Lol any other suggestions? Or follow the above list?
I did try fix game as well
red nest
Hello! I have a new account in 1097, since there I have not had firefly event wh...
What’s your hq level?
delicate sierra
8
delicate sierra
Really? It’s been a while since I had a baby account. I thought it was hq8. 😂 I feel silly. Thank you.
fierce citrus
Have your tried reinstalling the game?
yea
gaunt shoal
Notice: trials of survival ends at reset.
And then you get a couple days to collect.
Not a bug if you don’t get more points
void lance
Is this the chat for account support? I can’t bypass the ai bot and i’m not getting any responses through email for my issue
fallow cobalt
Is this the chat for account support? I can’t bypass the ai bot and i’m not gett...
It will take some time to receive a response.
void lance
Noted. Ty
fossil agate
Those of us with android phones in my group are having issues with translate giving a network error message. The second time trying it works.
foggy dew
Hi
fallow cobalt
Those of us with android phones in my group are having issues with translate giv...
Maybe their internet connection is unstable? Try VPN or a different network.
fossil agate
It's a player in Arizona, a player in NZ, and one in UK with androids all having the same problem. VERY unlikely we have the same providers
vast birch
For what it's worth, I've been getting those errors when trying to translate the welcome announcements on other alliance pages. I'm on Android as well.
bold basalt
From Fox Test answer - Magellan was not the first sailor to circumnavigate the Earth, he died on Philippines trying to do it. First was Francis Drake.
safe patrol
What’s happening with nukaland. Can’t get in?
red nest
What’s happening with nukaland. Can’t get in?
Try the fix it button?
agile quiver
gaunt shoal
Yeah. Just a graphic delay. It’s been happening a lot lately lol
clear night
Are these times correct? It’s saying doomsday starts in 3 hours, 18 minutes for the first timeslot. I think the dates may be wrong?
gaunt shoal
Are these times correct? It’s saying doomsday starts in 3 hours, 18 minutes for...
Ignore the dates lol
celest zodiac
Are these times correct? It’s saying doomsday starts in 3 hours, 18 minutes for...
Thanks for the call out. The top timer has the registration timer for how long is left to register. I put it in the log to forward on. 😀
stiff wing
Hey all! I got Lillian yesterday and I've had this notification stuck ever since. Any idea how to clear it? She's not on recommend march, there's nothing there to clear.
gaunt shoal
Hey all! I got Lillian yesterday and I've had this notification stuck ever since...
Do any of your other heroes need upgrading?
Oh. Might be the recommended formation button
It had a red dot on it
stiff wing
Oh. Might be the recommended formation button
No, no one needs upgraded and there's nothing under recommended formations
celest zodiac
Have you set your formation yet?
celest zodiac
No, no one needs upgraded and there's nothing under recommended formations
Click on a lair to attack. Then in the above screen, click the up carrot, and edit. See if that helps get the dot to go away.
stiff wing
Nope. That didn't clear it.
celest zodiac
Odd, I don’t have the option on my game. Are you in the normal heroes screen on the bottom of your menu?
celest zodiac
Go to hall of war and see if troop form has a red star in there
stiff wing
celest zodiac
Click edit and save and see if it makes it go away.
stiff wing
Did not. I did both.
celest zodiac
Darn. That’s the limits of my knowledge. Shoot an email to customer service and see if they’re able to clear it out for you.
slow rapidsBOT
stiff wing
Thanks 💜
celest zodiac
No worries. Sorry it wasn’t able to get cleared out for ya.
red nest
Try the fix it button?
unkempt magnet
Anyone noticing more lag than usual since reset yesterday?
maiden kiln
First 30 minutes after reset were really bad here, but seems fine since
unkempt magnet
thanks. Had a couple teammates still having some issues this morning, so was checking to see if it was a bit more widespread
oak edge
Anyone noticing more lag than usual since reset yesterday?
Just a weird random suggestion have em restart the phone or turn the phone off completely for a good 10 to 15 minutes. I usually have to do that when the lag continues longer than reset
stiff wing
@red nest where is the fix it button?
stiff wing
App Loading page - look on the top right
Didn't work 😪
hidden thistle
Why is everything so pink in adventure mode
celest zodiac
Thanks for the heads up Omega. Drop customer service a message and they’ll be able to see what happened.
slow rapidsBOT
lavish steppe
Thanks for the heads up Omega. Drop customer service a message and they’ll be ab...
I did that first
celest zodiac
Why is everything so pink in adventure mode
Sometimes after quick updates, it goes pink or green. Try hard restarting the game if the issue persists. I’ve also gotten the issue when my connection is poor.
lavish steppe
Thanks for the heads up Omega. Drop customer service a message and they’ll be ab...
Disregard I figured it out. Operator error
celest zodiac
Disregard I figured it out. Operator error
No worries. Happens a lot in this game. Too many games going on.
inner sphinx
Los promotores lvl 2 dan 500 mil puntos. Pase la etapa 120 de reto supremo te dan 50 promotores de cubo lvl 2. 50x5000 son 250 mil puntos de evento, pero en el evento solo me consedieron 53 mil puntos. Hay un error?
red nest
Do you have a screenshot of 120?
inner sphinx
Estoy en 139 no me deja ver los anteriores pero supongo que si lo pase es por qué recibí los premios. 🤔 Intenté retroceder pero no sé puede igual dan promotores desde el nivel 120, los del 130 también dan y volvió a dar poco puntaje
celest zodiac
Los promotores lvl 2 dan 500 mil puntos. Pase la etapa 120 de reto supremo te da...
Here is level 120. The Promoter 2 given were for chips, not gear.
mellow flower
I did that first
Hi
mellow flower
Hello… Have a bug to report?
What is really the problem
celest zodiac
What is really the problem
Are you collecting the bugs?
mellow flower
Are you collecting the bugs?
Nope
celest zodiac
Nope
Please reserve this room for those that do have bugs to report about the game. 😀
mellow flower
Okay am out
gaunt shoal
Hello do you have a bug to report
grim moth
New bug DOA light stays on in all accounts
muted ocean
I'm not sure, if this would classify as a bug, but...
In the puzzles and survival game in the fox's test component, there is a incorrect answer. I just saw a question so that asked "What is an AED for?" It showed the correct answer as being to fix when a pulse stops. But that is incorrect. An AED cannot restart a pulse, it is instead intended to fix an irregular heartbeat by shocking it back into alignment.
Stating otherwise is actually a dangerous practice as it could lead to misuse. TV lies to us all, an AED cannot restart a stopped heart.
oak edge
I'm not sure, if this would classify as a bug, but...
In the puzzles and surviv...
As someone who has taken first aid and cpr training you are incorrect
agile quiver
As someone who has taken first aid and cpr training you are incorrect
? aed does not restart a stopped heart, it resets the rhythm. But ANY rhythm needs to already be present.
oak edge
? aed does not restart a stopped heart, it resets the rhythm. But ANY rhythm...
the question asks when an AED should be used.. unless it changed recently that is the wording used...which is when a victims pulse stops there for the game has it correct👀
agile quiver
the question asks when an AED should be used.. unless it changed recently that i...
Is that in the questions game? I havent seen the exact question.
oak edge
Is that in the questions game? I havent seen the exact question.
yes it is an actual question in fox test. id have to look if it was changed but it was that wording last i knew
agile quiver
I dont think ive had that question actually, i really just speed answer it 😂 but yes, no pulse warrants an AED
elder frigate
No links.
near bobcat
I have so many problems with doomsday chat.. translation dont work.. a friend of mine from other state seeing me talking.. but i cant see them... same chat on 2 phones having not showing the same.. anyone else got this?
gaunt shoal
I have so many problems with doomsday chat.. translation dont work.. a friend of...
It’s been reported.
near bobcat
It’s been reported.
Thank you kazumi☺️
muted garnet
Hi all. I used 270 schemes just before reset to get points for doom, but was not able to collect the chests as the game froze. I'm really gutted cause I should have obtained all of them. Would CS be able to do something about that, you think? 😥
gaunt shoal
Hi all. I used 270 schemes just before reset to get points for doom, but was not...
Can only try.
muted garnet
I am so gutted, I actually spent cash AND used all my schemes. Will see if they can help. Thanks Kazumi.
zealous roost
Doomsday tech, Troop size increase 1 seems bugged, troop size did not increase and its maxed.
zealous roost
Max fuel is not increasing either.
covert flower
Rss tiles in doomsday aren’t respawning. I’m from s201
craggy pond
Doomsday tech, Troop size increase 1 seems bugged, troop size did not increase a...
Please report to CS so they can have a check at that
slow rapidsBOT
ivory shuttle
Alliance vaults are spawning even for non-qualified alliances. Bug or feature?
celest zodiac
Alliance vaults are spawning even for non-qualified alliances. Bug or feature?
I’d assume that’s not supposed to happen. Can you send a screen shot to cs? Check out the message above your s for how to do that. 😀
lime eagle
Anybody's PC version of PNS not loading?
celest zodiac
Anybody's PC version of PNS not loading?
See if this thread helps. If not, shoot a message to customer service.
lime eagle
Cheers. did that but no responce lol. have restarted PC. uninstalled and reinstalled etc, but to no avail
was wondering if its just me before I contact CS
celest zodiac
The folks at cs should be returning for the day soon. They’re based out of China and don’t work 24/7. sometimes they make a few days to get back to you. I know with the new doom beta happening, they are most likely experiencing a high rate of comments and suggestions.
lime eagle
yes more than likely
slow rapidsBOT
atomic lodge
Hallo, ich bin neu hier und möchte alle gültigen Codes erhalten, die Sie haben.
celest zodiac
Hallo, ich bin neu hier und möchte alle gültigen Codes erhalten, die Sie haben.
Hello. You’re in the bug hunt room. When asking questions about game, please ask in #🔥game-general , #💡help・hints , and/or #🗣news-post-talk . I don’t believe there are an active codes currently. If there are any, they’d be in #🎁gift-codes . 😀
atomic lodge
Auf der Code-Seite gibt es nichts, was funktioniert.
celest zodiac
Auf der Code-Seite gibt es nichts, was funktioniert.
Then they’re all expired. Any that work would be in that room.
silver perch
Anyone else facing issues joining Rallys? Quick join seems to be Ok but on normal rally ithe dispatch button is not working (Firefly for example)
pine parcel
Anyone else facing issues joining Rallys? Quick join seems to be Ok but on norm...
Same issue here😫
honest wadi
Yep not working
tawdry tendon
Yep same
velvet finch
same
fallow cobalt
devout hemlock
Doomsday Faction mails are not giving a mail notification or even a red dot in the mail screen (I think just since the update)
honest wadi
Some of the info places aren't translated
celest zodiac
Some of the info places aren't translated
Thank you for pointing that out. I’ll put it in the bug report. Make sure to message customer service about it as well.
Here is the translation of what was shown.
honest wadi
Thank you for pointing that out. I’ll put it in the bug report. Make sure to mes...
Thank you
Also the vault name before you click in isn't translated either once you go into that screen no issues
I haven't noticed any others yet
gaunt shoal
Also the vault name before you click in isn't translated either once you go into...
Reported
sharp pendant
none of my 5 accounts have the nano progress bar.. ive tapped the nano scheme and nothing...is it a bug? or does pns just like messing with me?😂
red nest
Go to Gear Factory - Nano Weapons- Cabinet, tap on a weapon
sharp pendant
Thanks🥰
chrome heath
Some of the info places aren't translated
Since the update systems messages not appearing such as “can’t find resources …..”, “help received from …”, “march queue full”
dim tangle
I am suddenly unable to use facebook to login. i get a message that the link may have been removed
this is on ios
red nest
Only someone with accounts access can unbind
chrome heath
Since the update “pop up” systems messages not appearing such as “can’t find resources …..”, “help received from …”, “march queue full”, “rally size maxed out”, “got party gift”
lament flame
I am on Android and also having trouble logging into my account that's bound to Facebook just now, it just opens a web browser that says this. Was working fine about an hour ago.
maiden kiln
Looks like facebook authentication is down for many started an hour ago
red nest
Facebook outage maybe
I’d recommend always adding a Gmail bind
Twitter and FB binds have been known to act up
random idol
I think the troop quantity up bonus in the Doomsday tech tree is not working. I and others in our faction are seeing no change in troop sizes following completion of those branches.
red nest
I think the troop quantity up bonus in the Doomsday tech tree is not working. I...
I’ll forward it
random idol
I’ll forward it
Thank you!
solemn flare
Match 10 level 18 is unsolvable
celest zodiac
Which game is match 10?
tall ginkgo
My timed tavern spins that I already completed disappeared. I had done like 88 spins. And was going to finish them.
celest zodiac
My timed tavern spins that I already completed disappeared. I had done like 88 ...
Go between each tavern and make sure they weren’t used on a different tab.
tall ginkgo
I checked
celest zodiac
Might it be on a different account?
tall ginkgo
No
celest zodiac
You can get restarting the game to see if it brings them back. If they’re still not there, send a message to customer service and they will be the ones that can check and see where they went. Use option two - email when contacting .
slow rapidsBOT
tall ginkgo
Ok thank you
celest zodiac
Ok thank you
Not a problem. Sorry the initial suggestions weren’t able to help.
molten sequoia
Is anyone else having an issue with the computer app for PNS? Since the last update, my program has been stuck on "Checking! Download to enjoy top-up discounts and claim exclusive gift codes and avatar frames!" I have to log in via my phone app to actually enter game, which is a pain as I'm working from my computer.
celest zodiac
Is anyone else having an issue with the computer app for PNS? Since the last upd...
See if this discussion helps at all.
maiden kiln
Is anyone else having an issue with the computer app for PNS? Since the last upd...
The downloader does appear to still be stuck. If you are still having issues, open the 'puzzles-and-survival' folder in your install directory on your PC (same folder that contains downloader.exe). You should be able to launch Puzzles && Survival.exe directly to open the launcher.
maiden kiln
Also try redownloading the game from the official site https://www.pnsofficial.com/pnsofficial/
steady smelt
Since the update a few days ago I am not getting the mid screen notifications for when another player helps me, for when I help someone else (The alliance coin message), the one for when I have all my marches out and attempt to join a lair, or for transport troops arriving or returning. I have tried Repair Game without any change. This is only an issue on my iOS device (it is fine on my Android). Any suggestions for next steps?
red nest
Since the update a few days ago I am not getting the mid screen notifications fo...
It’s been reported! Not sure if it’s an iOS issue or an iOS update issue.. it’s fine on my iPad, but haven’t checked on phone.
steady smelt
It’s been reported! Not sure if it’s an iOS issue or an iOS update issue.. it’s ...
Ok, thank you! I am on an iPad, specifically iPadOS 26.3 if that helps at all
honest wadi
My faction mails are showing up onto of battle reports since the updates
runic garden
Anyone else experiencing issues with Google login?
opal sorrel
Anyone else experiencing issues with Google login?
I have not heard about this. Did your issues resolve?
warm warren
Any one noticed they have lossed there points on alliance showdown ?
gaunt shoal
Any one noticed they have lossed there points on alliance showdown ?
Did you change alliances?
warm warren
Did you change alliances?
Its not me but members of my alliance and no they havent, that was my first thought that they had left for wasteland but no.
gaunt shoal
Hmm.
Are they positive they did those points on main and not a farm?
Or forgot to claim quests before using items
runic garden
I have not heard about this. Did your issues resolve?
It resolved later in the evening.
opal sorrel
It resolved later in the evening.
Glad to hear!!!
visual estuary
Think I’m on the same, have a 26.3.1 update though
I am on this version and having the same problems as Mojojojo79
red nest
I have that version and it’s fine on my iPad
Weird bug
visual estuary
I have that version and it’s fine on my iPad
Weird bug
Very strange. I don't have any problens on the iphone, only the ipad. Its quite frustrating. Didnt realise how much I relied on those little pop up messages
maiden kiln
Do you have tablet mode enabled in settings under Primary Language? If you do, try turning it off and back on again.
visual estuary
Do you have tablet mode enabled in settings under Primary Language? If you do, ...
No, it is set at Display Language
maiden kiln
Your tablet mode is set to Display Language?
If it's not checked I would suggest trying that first, sometimes the apple client needs to be force told it's not running on an iPhone so UI elements can me misplaced or missing entirely.
visual estuary
If it's not checked I would suggest trying that first, sometimes the apple clien...
I switched it to tablet mode, and then back again. Tested helps, it still isn't notifying
harsh torrent
Hi hab mal eine frage, warum kann ich keine Kisten über google play kaufen, statt über Kreditkarte.
near grove
Hi hab mal eine frage, warum kann ich keine Kisten über google play kaufen, stat...
Das passiert meist, wenn keine Google-Play- Zahlungsmethode(z. B. PayPal oder Guthaben) im Play Store hinterlegt ist.
Überprüfe im Google Play unter „Zahlungen & Abos“ deine Zahlungsmethoden.
Vielleicht hilft es dir🍻
plucky gorge
Since the update a few days ago I am not getting the mid screen notifications fo...
I have the same problem. Its very annoying. Tried fix game and have the latest update on my ipad 😔
orchid jasper
I set mine to tablet mode and it worked for me
Just don't like the display mode now. 😳
orchid jasper
There must be something pns can do to fix the latest update bug
celest zodiac
It’s been reported. For now, individuals affected will have to contact customer service.
slow rapidsBOT
steady smelt
I set mine to tablet mode and it worked for me
Thank you for this! Tablet mode seems to have addressed the issue for me as well. I don’t love the scaling but it’s worth it to see all the messages I had gotten used to. iPad updated to 26.3.1 and they’re still missing unless I use Tablet mode
white scroll
This isn't a bug, it's just a slow old phone that can't even handle monopoly go. Laugh at these deserters
livid kayak
Bug! Top 3 items are in Chinese...
honest cairn
gaunt shoal
It’s been reported
flint sleet
Is the apex progress working? I crafted a mace of terror, but the progress didn’t move
celest zodiac
Is the apex progress working? I crafted a mace of terror, but the progress didn’...
Input is what matters, not output. It also needs to be a print that moves the progress.
gilded zinc
Input is what matters, not output. It also needs to be a print that moves the pr...
Sigh
I'll never get that innoculator then! The only prints I use are if I win them or that stupid one for McArty I get whenever I open a nano box!
sinful quarry
Sigh
I'll never get that innoculator then! The only prints I use are if I win th...
Took me years to get it man
rigid hemlock
I did not receive the proper ranking rewards for Valiant Conquest. Can't find a way to contact customer service about this.
slow rapidsBOT
devout hemlock
When you've merged two factions, relocating to the other alliance's safezone gives you a warning that you can be attacked in there (which I think you can't?)
tepid aspen
My alliance chat stopped updating. R4/r5 and alliance bulletin windows work, but the alliance chat won’t update. I tried the Fix Game button but didn’t fix it.
gaunt shoal
My alliance chat stopped updating. R4/r5 and alliance bulletin windows work, but...
Same. All chats stopped. Are you under 300
tepid aspen
No, 752
severe jasper
The doomsday hospital has stopped generating first aid kits. We're supposed to get one more day to finish healing.
gaunt shoal
The doomsday hospital has stopped generating first aid kits. We're supposed to g...
No.
First aid stopped at reset
native carbon
Chats and alliance helps quit working at reset
oak edge
We held Level 7 foothold and had over 30k points and its showing last chronicle not achieved.I want my warhound stash lol
gaunt shoal
We held Level 7 foothold and had over 30k points and its showing last chronicle ...
Same. I reported it
short obsidian
Same. All chats stopped. Are you under 300
Same in s419
red nest
Not in DFC 👀
gaunt shoal
They are slowly coming back
gusty tusk
all states are having similar issues with the chat system
limpid crater
Help!!! Why cant several of us chat? We have to restart the game for our chat to update.
unkempt magnet
on the same phone I can chat on one account, but not the other 😂
red nest
It’s been reported
rancid zodiac
rustic moon
One of my members wrote that the chat wasn’t working for them and they couldn’t see any messages, and a couple of minutes later, the same thing happened to me.
red nest
It’s been reported
onyx horizon
Hi the game not working Any suggestions?
mighty ivy
Our wouldn't let us I'll check again
red nest
Someone found it just sitting there 😂
mighty ivy
Damn we all been looking and can't find it 😭😂🤣🤦 maybe they will fix this later but lucky y'all 😜
static steeple
Firefly 6 Boss will not spawn even though we met the requirements 10/10.
mighty ivy
Our 7 finally work now 8 won't smh this is ridiculous 🤣😭🙄👀💀
grizzled mauve
Won’t work for us. Can’t see it in hive either
static steeple
Try now, I just spawned mine. I sent a report to my rep and he sent it to the engineers.
grizzled mauve
Still nothing, we’ve had a few R4’s try also
simple turret
Isn't it supposed to be 150k?
15k ten times is 150k wood
abstract drum
Lol the reward is 150k food ten times for that box
simple turret
Waiting for slooow moooode
Oh. Welp, then im not sure.
abstract drum
Yeah - I think it can be some zero missing and wanted to clarify it since the food and wood goes in the same quantity as rewards
celest zodiac
With game issues like this, send a message to CS. I recommend option 2 below. Explain it in full detail and with pictures if you have them. Show the reward that was supposed to be given and the reward received. 😀
slow rapidsBOT
torpid raft
An earlier poster was right … the nano weapon progress is not working.
opal sorrel
An earlier poster was right … the nano weapon progress is not working.
It is based on the design you used, not what weapon was crafted. You used a common design, which is equal to 1 point in the Apex Progress
median pewter
I linked my account to my email and lost all my progress in the game, what can I do?
gaunt shoal
I linked my account to my email and lost all my progress in the game, what can I...
Contact cs or try logging in with that email after you complete tutorial
mighty breach
It is based on the design you used, not what weapon was crafted. You used a comm...
I have the same issue. My Apex counter disappeared as well. I had 10/100 and now is 1/100
Help 😰
celest zodiac
I have the same issue. My Apex counter disappeared as well. I had 10/100 and now...
Which weapon?
mighty breach
Right now, i am crafting a Revolver
celest zodiac
Were they different weapons being crafted?
mighty breach
Wait, the counter is for each weapon ? Is not general ? Ohhh crap.. i thought it was general, not for each weapon
That info is not specified anywhere… So, in order to get a certain apex you need to craft 100 designs for that weapon ?
celest zodiac
It’s for each weapon. When you click on each weapon it will show you a different counter.
mighty breach
I just checked the counters again, it is my bad
celest zodiac
I just checked the counters again, it is my bad
All good. It’s a good question and it’s a new feature. We are all figuring it out together. 😀
graceful marten
We are having some bug with tiles today. People can see the red screen when they are moving to some free tile as the game show it, but no arrows of other players if anyone else is moving there too.
gilded zinc
We are having some bug with tiles today. People can see the red screen when they...
This is a known bug. It doesn’t happen often, but when it does…
Best bet till it clears itself is to use two hour bubble when you send out gathering in case you do hit someone.
The glitch doesn’t last long, maybe a day or two.
left lion
I'm having trouble with some features in the game, like I can't get into ultimate challenge or prison trials. It starts to load, the game freezes for a few seconds and then nothing happens. Anyone has any idea how I can fix it? I tried several things, restarting the game, clearing cache, reinstalling the game, using the "fix game" button. Sometimes one feature gets fixed then an other won't work.. It is starting to get really frustrating.
celest zodiac
I'm having trouble with some features in the game, like I can't get into ultimat...
You did all the normal resetting. Have you tried jumping on a different WiFi? Also try hitting fix a few times in a row. I’ve heard some players have issues when they’ve hit 2-5 times in a row. 🫤. If nothing is helping give customer service and email.
slow rapidsBOT
left lion
You did all the normal resetting. Have you tried jumping on a different WiFi? Al...
I will try hitting it a few times in a row. I only did it once. If it isn't working i'm gonna contact CS.
fickle tiger
Worst time for server maintenance... I was doing Break Loose event and now cannot finish it.
red nest
Not a bug
fickle tiger
All I would is few diamonds and speedups as compensation.... which is nothing compared to 2 Leah hero frags.
red nest
Was announced in a system mail
fickle tiger
True, but maintenance timing should be in-between events & not whole closing hour of the any event. Just a suggestion for next time.
red nest
Or complete event before or after the scheduled maintenance
fickle tiger
Break Loose ends in 35mins & maintenance is for next 40mins. So cannot complete after maintenance. That is gone. Ofcourse I missed to do it before maintenance, that's my bad.
fallow cobalt
Break Loose ends in 35mins & maintenance is for next 40mins. So cannot complete ...
You're not alone 🫂 I made the same mistake
red nest
@fickle tiger @fallow cobalt it’s back up
fickle tiger
Lovely.... thanks for letting us know. Right on time & I got the frags 👍 😍
dire egret
Why does these shovels not convert like its supose to be?
gaunt shoal
Why does these shovels not convert like its supose to be?
Give it time
1300 food can wait a little longer
Sometimes need to wait for an update
dire egret
So they wil be in there like forever,and i dont care about the food its Just anoying lol
celest zodiac
So they wil be in there like forever,and i dont care about the food its Just ano...
Give it time. The event is going on for states 301-1020 shortly. You may not see them gone until the event is completely over.
gilded zinc
If they would let us convert the other junk in our bags!
sullen breach
There seem to be problems with the account linking to Facebook. When I try to switch accounts to Facebook, I end up on a black screen after selecting the account?!
upper widget
отправтье ваш балансировщик на помойку)
gaunt shoal
отправтье ваш балансировщик на помойку)
Your actually fairly close in might
But your now part of the big leagues.
Their highest is 900m yours is 735m.
celest zodiac
отправтье ваш балансировщик на помойку)
Not a bug
upper widget
но должен же быть баланс по силе региона))
celest zodiac
Appears you’re all in silver. Not every wasteland king is an easy one.
What balance. It’s balanced by points your state earned by participating in wk.
State points are more balanced than individual points in this event. The key is to continue to push yourselves and grow stronger.
upper widget
там многие фермы снесут калитку 90% игрокам
rugged pawn
Hey question if 324k t11 riders are on a tile in the mud for WK and are hit and wiped should they not get lost troops points?
celest zodiac
Hey question if 324k t11 riders are on a tile in the mud for WK and are hit and ...
Did they go to infirm or deepheal?
red nest
Hey question if 324k t11 riders are on a tile in the mud for WK and are hit and ...
Only if they killed
Not wounded
celest zodiac
They won’t get fcb
rugged pawn
Wiped out
No report and no points at all were given, surely if wiped then some were killed
zealous palm
Why can’t I login?
slow rapidsBOT
red nest
Did you kill them on a turret or hub?
gilded zinc
Or from turret fire while you were in the hub? This gives no fast comeback.
barren lion
Hello, I was defending the north tower
barren lion
Any help with this?
gaunt shoal
Any help with this?
Did they die while defending. Or just go infirmary
barren lion
Some also died, some went to infirmary, all those I posted are from defending towers in north
gaunt shoal
Will need to contact cs then
barren lion
How do I do that? I've done this event a lot of times, always got the fast comeback points to build more army back
slow rapidsBOT
celest zodiac
Send an email to them with screenshots and what happened. Also where you lost the troops. Battle reports help too.
barren lion
Thanks for help!
barren lion
No answer on the email....
barren lion
I send an email there where you said, they can't help....
celest zodiac
Unfortunately, Customer service are the only ones that are able to help. If they didn’t give a satisfactory answer. You can always ask them to explain in better detail to see if they can provide a better context.
barren lion
They send me to another place
fervent zinc
Hello, still having an issue where the rewards page for Defense of Alliance keeps triggering the notification of rewards not collected but all was collected. This is across accounts and devices
charred lark
Alright so ummm I’ve been have issues with the game lately and well I decided to ignore it but it’s kinda getting out of hand
So basically I get alliances rally messages an hour after they’ve been hosted and then I get notifications on training being complete like loads of it when I’m not even training anything
And today I opened the game and dis is wat I was greeted with I deleted it reinstalled it everything and still dis is happening idk wat to do
So I’m asking for help here pls, if did isn’t the ryt place I’d appreciate it if u could direct me to the ryt place to go ask for help
Tnx for ur tym 
gaunt shoal
Alright so ummm I’ve been have issues with the game lately and well I decided to...
Notifications have been known to be broken. Most players either lose them or turn them off
Broken for 5 years.
One time I had like a dozen training ones from weeks prior
charred lark
Notifications have been known to be broken. Most players either lose them or t...
Ohhh 😮
Tnx for explaining that to me 
charred lark
Alright so a friend has helped me fix it no worries now 
grizzled jungle
Is there no reward for faction 4? It jumps it in the Pre-Expedition.
crystal stratus
Anyone having problems on PC?
barren lion
My bug from waka isn't getting any response
red nest
What’s a bug from waka?
barren lion
That Cs form the game is ass
I posted last week after waka, no fast comeback points, no explanation no nothing
red nest
Email them
barren lion
I did, twice, they send me to another place to make a ticket, send 30 SS no response from ticket either
red nest
I’d follow up on the email
past fiber
I did, twice, they send me to another place to make a ticket, send 30 SS no resp...
Honestly email is the best option to get an answer at this stage
barren lion
Thanks, I'm being ignored tho
storm ferry
Chat keeps breaking
Still no red for some tile collisions. Still unable to isolate why just some
dire egret
Dice in bag cant be used
storm ferry
Dice in bag cant be used
Those are for special events, you can use them then
Sometimes turrets disappear
And it happens with bases also
gaunt shoal
Dice in bag cant be used
Different type of dice
storm ferry
And destroyer
gaunt shoal
And destroyer
What’s wrong with the sonic
Oh your invisible. Happens sometimes with lag
storm ferry
What’s wrong with the sonic
It isn't present
gaunt shoal
Sonic is
storm ferry
Sonic is
Sorry, that was the wrong image and I can't find the one now. Disregard sonic for now.
storm ferry
Sometimes turrets disappear
Also, historically the western turret is the one that disappears...this one is from July of 2025
stray epoch
I don’t think there is a solution for this quest without buying an empty tube. Can the official team ensure that each quest has a solution that doesn’t require purchasing? I wrote a program to iterate every possible state. Pls show me the solution after the event if I was wrong. 
red nest
I don’t think there is a solution for this quest without buying an empty tube. C...
Not all levels are solvable
After level 6 usually you’ll hit one that won’t be solvable without purchasing
stray epoch
oh nooooooo. Thanks for clarifying ❤️🩹
ionic cove
There’s issues with the doomsday chat, it seems like they designed those chats incorrectly as factions/alliances that aren’t in our pre expedition rankings are talking and then if you switch accounts or restart game they disappear and you see only those from your pre expedition rankings chats…. until someone from another talks again
hazy onyx
There is an issue with the translator in the faction chat.
gaunt shoal
Yup. Was same before. Forwarding
exotic sedge
Hi
muted birch
We are seeing people in doomsday battle chat not in our match up. We are also not seeing people who are. We also cannot translate people who are in chat but not in our match up. Is this how it is going to be the whole time? Being able to see a chat and not know what is going on, who can see you, etc. I hope this will be fixed right away.
red nest
It’s been reported
muted birch
Thank you 🙏 ☺️
neon pendant
Can someone please explain to me why crafting uncommon rarity level weapons don't count towards your guaranteed Apex pull count total? I tried messaging customer service and they haven't given me a straight answer.
celest zodiac
Can someone please explain to me why crafting uncommon rarity level weapons don'...
It only counts if you use a print. i.e. your input is what makes the counter grow, not the output. 😀
neon pendant
It only counts if you use a print. i.e. your input is what makes the counter gro...
But the counter HAS gone up for random crafting of 'common' and 'rare'. It just doesn't seem to work when I randomly craft anything that's 'uncommon'
gaunt shoal
It’s only for when you use blueprints
neon pendant
It’s only for when you use blueprints
Okay! Perhaps I have been mistaken. Thank you for the clarification! ❤️
rugged pawn
Anyone else losing to lions lvl 1 2 3 when your might is greater than recommend in Doom?
gaunt shoal
Anyone else losing to lions lvl 1 2 3 when your might is greater than recommend ...
Upgrade your war hounds more
rugged pawn
But might is higher than recommended?
celest zodiac
But might is higher than recommended?
Hound might or normal march might?
rugged pawn
Asking for a friend, just seems super bad that new event and can't pass lvl 1 2 3 without buying designs understand getting higher but atleast let them get to lvl10 damn
celest zodiac
It’s based off the war hound stats. Lower tier war hounds will not do as well. Sandworms will get you depleted uranium to enhance them.
graceful marten
Our faction members can’t see red notifications about new mails in Mail menu. They can check any new information only if they open Faction Mail itself, it makes it useless.
gaunt shoal
Our faction members can’t see red notifications about new mails in Mail menu. Th...
Thanks. Will report it
sturdy swan
Our area in Doomsday just spawned a couple of food and wood tiles and that’s it. No gas and no steel.
opal sorrel
Our area in Doomsday just spawned a couple of food and wood tiles and that’s it....
More tiles will open up as more land opens up, ours has been pretty bad too being stuck in safezone until footholds open, but will get better 🙂
zealous ridge
Our area in Doomsday just spawned a couple of food and wood tiles and that’s it....
In S:44 nothing spawned the whole day.
potent quartz
Did someone forgot to edit something?
red nest
Our area in Doomsday just spawned a couple of food and wood tiles and that’s it....
Not a bug, normal for day 1 of DD
gaunt shoal
Weapons. Boxes reported. Thanks
wooden minnow
cursive elk
Same. Tried fix game and just does the same thing
thick yew
After the update, sent yet a ticket , I removed and reinstalled the game , my connection is working properly
gaunt shoal
It’s been reported
vast birch
There is a really annoying lag happening. It's like trying to click through molasses.
Seems to be better now
tiny lichen
Helps broken after the update, some can't help others some can. Multiple restarted, some tried fix game still not working.
Edit: it worked once after disabling the auto help in new svip stuff and restart the game after that then broken again straigtly. That 1min delay making the issue I believe, not enabling or disabling it.
devout hemlock
Helps still not registering for daily count here, not touched the new auto help function either
cursive elk
How do i submit a ticket? I still cant log into the game. It wont finish the update
slow rapidsBOT
gaunt shoal
How do i submit a ticket? I still cant log into the game. It wont finish the upd...
Many are having this issue .
Reported the “helps” issue
devout hemlock
Reported the “helps” issue
Thank you
tiny lichen
Another update with the helps: it works if you press the help button near each people name, not help all or from main screen. Go into alliance - alliance helps - speedup helps then press helps one by one
cursive elk
I am able to log into now thank you
minor oasis
Has the helps issue been fixed?
candid olive
No still its issue with helps
clear skiff
Started amplify last night before update and just speed up and no change after update. WTH? Update screwed me
celest zodiac
Give an email to Customer Service. They would be the only ones that could assist you on what happened and if material/speeds were lost or placed back in the bag.
slow rapidsBOT
clear skiff
Give an email to Customer Service. They would be the only ones that could assist...
Nothing in bag I will send them a message, figures was my first one finally
celest zodiac
Nothing in bag I will send them a message, figures was my first one finally
Sorry to hear. Make sure to basically draw them a picture of what happened so they can fully grasp the situation and can look at the metadata to see where it went.
wheat seal
Anyone have a problem with pyramid? Have restarted, uninstalled, reinstalled, and asked if we still have a pyramid and others do have an alliance one show up. Mine hasnt since update.
modern crag
The auto join rally feature of this new VIP pass is broken. I just had it auto join someone's 1hr stam rally. It needs to be fixed so that it does not join long rallies. The "join hunt" feature is useless in its present state
red nest
Anyone have a problem with pyramid? Have restarted, uninstalled, reinstalled, an...
You still in the same alliance right? Don’t switch to another?
wheat seal
Yes. No havent switched.
red nest
Try the fix it button, maybe you are missing an update
gusty tusk
The auto-complete feature does not work on donating Alliance Tech and usage of AP in Campaign lvls.
oak tinsel
Auto gather feature loves dirty tiles. The Alliance Donation and Sim Training will use all your attempts but still show as incomplete on the actual Dailies list showing only a few attempts. 😑
loud field
Hello. I have a problem in DD. I didnt get bronze medals. We have 1 station, which give us medals, i took it every hour, but my balance didnt change.
rough glade
Can someone please let customer service know that we can't dig up the last one. No matter which button we click, nothing works😡
gaunt shoal
Can someone please let customer service know that we can't dig up the last one. ...
It looks like it’s done
gentle linden
Auto-gather it seems is problematic. Some saying it is not working at all while personally, I can't get a free march. It constantly send out gathering troops even while I am on and actually while i am doing things that would require a march. Setting up a rally for example. If I'm not fast enough on rally set up the march will leave to gather before I hit deploy. LOL.... Also, it seems my guys are gathering just whatever. Not what I set it at. Anyone else seeing this?
finite lodge
10☆ chips aren't showing up when going on to amplifier
gaunt shoal
10☆ chips aren't showing up when going on to amplifier
New feature. You have to super enhance them first
Breaks it down Same cost
Yes you still need an amp for the last phase.
2 amps to make full 12 star
finite lodge
Of course it is, why make it unfair to those who haven't done it already 🙄
I'll pass it on
finite lodge
So silly question, it's wise to amplify the modules now before getting bent over and screwed?
gaunt shoal
So silly question, it's wise to amplify the modules now before getting bent over...
There’s nothing different with chips. Same cost. Just broken down into steps
finite lodge
You okay?
Amplifier gives 40-50+ stats and was able to do before....
Now you have to use extra to do the upgrades before Amplifying and gives worse stats before being able to do the Amplifier so it's simple math, those who have done it already have been given a better hand and those who havent have now been screwed!!!
Simple maths 🤣🤣🤣
craggy pond
Amplifier gives 40-50+ stats and was able to do before....
Now you have to use ...
You have the same costs and same stats in the end, just got some steps between to have faster progress and less waiting
Actually its not a bad change
There is no additional costs or less stats in total
finite lodge
But still, those who have been able to amplify have received the better hand and makes no sense why they can't be amplified before or after
celest zodiac
But still, those who have been able to amplify have received the better hand and...
How do they have the better hand?
Here is a link to how the breakdown works. 😀 #🔥game-general message
finite lodge
Okay so to super advance a chip that hasn't been amplified you will get a increase of 10% stats, this x3 is 30
For just a little bit more to amplify you used to get over 40+ stat increase, i do have a photo if you need to see before the update
For me the 40+ stats is better then the 30% or does that not make sense ?
gaunt shoal
You still get the 40+ stars when you finish amplifying
They just broke it down in 4 steps
This isn’t a bug. So take this to a different channel
finite lodge
They just broke it down in 4 steps
3 steps for a chip that Isn't amplified not 4
4 steps is if it's amplified already
finite lodge
This isn’t a bug. So take this to a different channel
And I guess this is what the survey was for the other week/month about the mods was about 👍
craggy pond
And I guess this is what the survey was for the other week/month about the mods ...
Listen, this is the bug channel and its to report bugs. You complain about something which isnt even existing. You have no more costs for less stats, you have exact the same in the end. Just they split it in different steps to have faster a result, it got breaking down. There is no Bug, there is nothing unfair.
We tried to explain it and you dont listen. Keep the discussion in #🔥game-general this channel is for important bug reports
finite lodge
Listen, this is the bug channel and its to report bugs. You complain about somet...
And it seemed like a bug originally which is why it was brought to this channel but getting all the mods ganging up on you is kinda sad and pathetic instead of having a grown up conversation and listening
craggy pond
Stop here now. Keep this channel free for bug reports.
oak edge
@hushed sphinx contact CS
hushed sphinx
How? I cant find their contact info
slow rapidsBOT
red nest
Option 2 is best
hushed sphinx
Thank you both. Appreciate it.
elfin vector
I just had a player amplify a chip from 11 to 12* and the chip disappeared.
gaunt shoal
I just had a player amplify a chip from 11 to 12* and the chip disappeared.
Did they complete it.
Will maybe need to contact CS. It’s above
elfin vector
Did they complete it.
They said it shows the ability to replace a chip but when they go to their chips it's not there.
gaunt shoal
They said it shows the ability to replace a chip but when they go to their chips...
Go into the amp page and see if they finished it
south raptor
I was forging a Chip 11, and after the update, it self-destructed. That's okay, but the game won't refund the promoter chip or the amplifier design. They have to return them to me.
red nest
I was forging a Chip 11, and after the update, it self-destructed. That's okay, ...
Did you check amplification?
Chips get unequipped when you amplify them
south raptor
Chip 10 has been refunded, but the promoter chip and amplifier design haven't. I'm forging Chip 11 and it'll be finished in two days.
modern crag
For the new SVIP Privilege Card:
- Train all: Troop training does not reliably work. I have tried it each day on 2 different accounts. So far and it has not reliably trained my troops. It either only queues up 1 or 2 of the camps or just doesn't queue up any of them. I also had it queue up a camp and then auto speed it up right after causing me to waste speed ups and have to manually queue up troop training right after. It is extremely buggy and not usable in its present state.
- Join hunt: not usable presently, as it auto joins peoples 1 hour rallies that they are just stacking stamina with. It should only join 5min rallies to be a viable feature. Otherwise a march just becomes locked up in a 1 hour stam rally for no reason.
- Sim training: Very buggy, sometimes it does not use all the attempts, usually when there is an unique event associated (e.g battle/claim). On one occasion, I have also had it tell me to buy the SVIP pass one time when activating it from within the Sim Training center itself. An option to skip Sim battles / claiming free tiers automatically and just claim the rewards from them would be of great benefit. There is nothing fun about Sim training after doing it for the millionth time and being able to totally skip it using the pass would be of benefit and likely fix the aforementioned sim training bugs as the bug seems to revolve around if a sim training event occurs during auto completing.
- Auto gathering: the tiles that are selected are sometimes not the closest tile to the HQ. Sometimes the tiles are extremely far. It's unclear if this is a bug or an intended feature to make the auto gather have disadvantages. If it is intended, the game should at least state this to players so that they are aware.
gilded zinc
Did I miss a day somewhere? At reset my SVIP temp thing was already gone.
hushed sphinx
Email said to make a ticket in game but all I get is a dumb AI bot that does fudge all for me.
Ingame ticket just sends me to your dumb AI bot. WTF is going on?
gilded zinc
Email said to make a ticket in game but all I get is a dumb AI bot that does fud...
Email them. The notification is further up
gaunt shoal
Email them. The notification is further up
Read what he said
gilded zinc
Ahhhh
left lion
Is this a bug or chip amplification is not a thing anymore? I have a shooter design and a 10* chip. Yet i can't see them.
gaunt shoal
Is this a bug or chip amplification is not a thing anymore? I have a shooter des...
You need to super advance first
left lion
Ok. So i need to do the new thing. Thanks!
gusty tusk
For the new SVIP Privilege Card:
- Train all: Troop training does not reliably w...
The auto gathering should be using riders instead of slow cars.
devout grail
The system said I got the legendary Meyers in Norah’s Tavern while I have already got Meyers (5 stars). When I check my hero list, I only has the 5 stars Meyers not the legendary one. Did I get it or not?
gaunt shoal
The system said I got the legendary Meyers in Norah’s Tavern while I have alread...
You received more frags to enhance him. Keep collecting!
Legendary and 5 star meyers is the same thing.
devout grail
Legendary and 5 star meyers is the same thing.
I see.
slow rapidsBOT
red nest
Try these
nimble dome
With vpn my game is working. Thanx
red nest
Awesome!
north kayak
Hello everybody I have some problem in game
In Doomsday Expedition I have problem to merge with other fraction on the same side of map , our territory lines are beside us and we don't merge with no one before. When I try aply pop up show and says "You cannot apply because limit (of) bridgehead"
gaunt shoal
Hello everybody I have some problem in game
In Doomsday Expedition I have probl...
How many buildings do you have. And how many do they have
I don’t know what bridgehead means lol