🦗bug-hunt

[thin tide]

Erm.... yep, that will be annoying. You've done all the usual stuff? Reinstalled game etc?

[weary jewel]

Yeah usually close it out and it helps for a little while.

Happens again at some random time later though 😂

[thin tide]

Not very helpful for you then lol

Are you playing on your phone? Cleared Cache etc?

[weary jewel]

Yes and no.

I might try that. And now also cannot claim bioenhance scheme event either 😵😵

[thin tide]

Only thing I can suggest is literally the old IT answer.... ctrl+alt+delete lol... Clear Cache, perhaps completely uninstall and reinstall.... just ensure your account is bound first.

[weary jewel]

Okay thank you!

[vague pollen]

Don't forget to turn it off and on again. Step 1 of IT

[sullen oxide]

You have to turn it back on?😱😱

[nimble vale]

I'm usually much more relaxed when I leave it off... 😂

[lethal ivy]

The column might calculations are wrong. The players alliance uses the new calculation and opposing alliance uses the old calculation. These two alliances BkD and Bla are nearly identical.

[tardy temple]

It should be the same algorithm, But the interface is showing you want they did last time, which was with the old algorithm. Hopefully round 2 will show everyone with the same.

[dim urchin]

Must be nice to have more evenly matched alliances. My alliance flag rank is almost always 5 losses.

[sullen oxide]

This bug is

REALLY ANNOYING

[lethal ivy]

Buy the event to fix it 😄 But really it should have been like Trials of Survival where when you buy it then it would give you 2x your current points.

[dim urchin]

It goes away when you buy the pack.

Weird way to show that everything is claimable twice.

[jagged crow]

Not going to buy anything to fix their bug.

[mellow rune]

The display error is back showing the wrong values in several areas including Attack Might in Hall of War. This is very annoying!!!

[gaunt shoal]

What’s the display error to be exact. I know they came out with new optimization for the might. Wasn’t good idea still means nothing

[mellow rune]

It shows the wrong values for mine and everybody else's stats.

[gaunt shoal]

Let’s fix this. The claim and purchase button looking exactly alike

[gaunt shoal]

I have no clue where they even made up this new number yet lol

[mellow rune]

All the stats in Flag Capture for every player is wrong.

[gaunt shoal]

Broke the event some more

[vast birch]

Same for me. Reported through the game, but why have they made it so difficult to take out a ticket now?

[winged sparrow]

Same here

[hazy narwhal]

Invalid basic data

[rocky vigil]

Same happening with me 👀

[marble ginkgo]

Think its happening to everyone .

[exotic crest]

Also happens with me

[marble ginkgo]

Mine now show all collected. Put in a ticket not that long ago so maybe they'll get it fixed for everyone soon?

[rocky vigil]

Did they just remove the newly added rewards? 😂

[dire egret]

Cant clame rewards

[hazy narwhal]

Talent memory setting - missing icons

[versed vigil]

Anyone else having the arena issue with pink streaks racing through?

It starts with a match, suddenly get “game not detected” and the match ends (duel glory there goes diamonds or the free attempt) then these annoying pink graphics glitches happen and it will do the same error message, and the fight ends again.

[gaunt shoal]

My heroes are a little shifted

[neon nebula]

When I log in my chat is on state and not alliance. Never had this issue until recently

[hazy narwhal]

Red spot kept lighting up on questionnaire, even after has been answered

[safe flame]

Anyone having an issue where in flag capture the might is way off? This is our farm alliance and our opponents show what the might used to look like while ours shows the might you would see in a lair.

This is round two and is still not right

[jagged crow]

I hope they don't charge extra for the bugs!

[thin tide]

They are freebies

[lethal ivy]

Was coming to report the same. Real pain for determining how strong the opponent is.

[slate flume]

Just wanted to reiterate that...

There's no such thing as an "Apex Random Core"

There is ZERO probability of getting rewarded an Apex Core. Holos are required to advance an Epic Core to obtain an Apex Core..

This icon is misrepresenting the rewards and it's impossible to own a random.
To better represent the rewards, change it to the Holo icon.

[sullen oxide]

The Double Ad pop up at start and when switching characters

IS

REALLY

FREAKING

ANNOYING

[chrome jacinth]

I do not need to see the bioenhance and the regular mall window every single freaking time I switch accounts.

[vast birch]

Warehouse isn't letting me store anything. This is the first time I've tried today. Exited the game and restarted, but it still won't do it.

[gaunt shoal]

Your maxed out. Top right 30m/30m

[vast birch]

Ah ok

[tardy temple]

Please review #📚sanctuary-rules you cannot posts screenshots of ingame messages.

[sullen oxide]

They changed the endorsement rewards 😤😡

[daring walrus]

Something is way off

If you might for a level seven is 23 million I should basically be able to take it on myself

[sullen oxide]

Don’t look at the mights

[lethal ivy]

Fix the might on Scavenger Hideouts. It should be consistent with Lair Might. Right now it uses new calculation and lairs use old.

[sullen oxide]

#🔥game-general message

[daring walrus]

Hillside, you're the best!

[daring walrus]

Ahh, I see. Thank you 👍

[lethal ivy]

I've been waiting for them to fix flag capture for days now same bug. Alliance has new might calculation opposing has old might calculation.

[placid wagon]

I'm hitting sanctuaries with troops and getting no kills but it also shows no traps lost and I'm getting victories and collecting resources. No matter who I hit I seem to get no kills.

[oak edge]

Are you hitting t1s? Or your own state?

[placid wagon]

No

[gaunt shoal]

If you’re looking at your commander page while you’re doing valiant conquest, it doesn’t update right away

[daring walrus]

Is it normal not to see your alliance listed on any of the alliance conquest grades?

[daring walrus]

There are 10 alliance battles listed for each grade except legend. There are only 5. The intro/rules state: legend is top 10. We believed we were diamond or legend. However, we aren't listed on any grade, but we are being asked to collect bronze rewards.

[sullen oxide]

It shows you during battle what league you are in.

And it only shows a selection of matches for final results.

[hazy narwhal]

Recommend hero button is gone

[final whale]

I attacked lair but it did not count. I did not defeat lair since quest description says attack only, not win 🙂

[gaunt shoal]

Was it a lair or an event monster. And yes you have to win

[final whale]

there is daily quest that says "Defeat zombie lair". But this one says "Attack .." So it is a bug

[gaunt shoal]

Just bad wording

[sturdy solar]

I’m to slowly lol

[gaunt shoal]

What’s the bug lol

[sturdy solar]

https://tenor.com/view/creepin-lurking-lurk-back-away-hide-gif-17592117320787057375

[hazy narwhal]

Not mine, but world and hero button jamming together

[weary jewel]

There is nothing selected at all....

[hazy narwhal]

After pressing claim, then goes into ?Chinese? Language

[chrome jacinth]

The Development Pack window does not need to come up on top of the regular mall page, every single time I log on or switch characters. This happened before with another similar purchase opportunity (bioenhancer maybe) and it is only affecting some users. Please fix this.

[sullen oxide]

It affects everyone. Not a bug. It is an intentional programming decision to annoy players.

React in #💭closed-game-suggestions

[tame star]

Every time there's a Feast, exiting feast chat always throws me into State Chat. Is there a way of selecting Alliance Chat to be thrown back to?

[vapid fog]

Have y’all noticed when doing the card duel sometimes it will give a certain multiplier when selecting cards then it will change multipliers once the cards are played?? Like my opponent played an Obsidian card that was worth 60 then after playing it, it was worth 90 all of a sudden?? And I’d played a card that was 60 or so thinking I’d broken even. But then I ended up losing 🙃

[tardy temple]

That’s part of Obsidian bonus

[meager harbor]

Is there something up with the Commander Duel? I haven't won a single contest this week, even against much smaller troop sizes, if I can even find them. Everyone else seems to have 50k more troops than my 190k.

I asked my alliance if they'd noticed it, or if it came with growth, and everyone mentioned the same thing. I'm not so arrogant to think I would come away with the some losses, but losing every time? One of my teammates said he noticed it after the last update.

[sullen oxide]

You moved into a larger bracket.

[surreal tide]

I just completed a quest in showdown, went to the board to complete it and its gone.

[sullen oxide]

You probably forgot to select it.
If you had to pay diamonds, you need to select twice: Select, pay Diamonds. Select again to actually chose the quest.

[surreal tide]

I selected it.

My r5 just had the same exact thing happen.

[vagrant oriole]

Was the attempt used and/or did the showdown quest icon appear below the rare earth gathering icon on the top left?

Players experiencing latency might either not selected it or the completion has some lag and accidentally forfeit(though there will be an additional screen in this case)

[meager harbor]

Ok, I hear you. But why did I lose to a player with fewer troops, weaker heroes, and weaker boosts? For reference, I had T9 riders and they were T8 fighters. This was the only player I'd found with fewer troops, and it was about 15k

[polar terrace]

Did you take a screenshot of the versus screen? You might not have noticed some of the other stats like damage up or damage down. Those can make a big difference.

[surreal tide]

Icon appeared below rare earth icon. I checked it before upgrading an infirmary, sped up infirmary and it turned purple. Clicked on purple icon and wasn’t able to click complete. It was poof gone.

[surreal tide]

I did wake up to appropriate points though. Maybe it was just a latency issue

[sullen oxide]

PNS can’t count 🤦‍♂️

[vague pollen]

There was a meeting, the order of numbers has officially been changed

[gaunt shoal]

Pns math

[jagged crow]

Yoda in charge of order was he!

[dim osprey]

I have at least 2 members in alliance complaining about getting 10 frags of a hero in Tavern, but no message shows up in chat, and frags have not been added.
Is this a known issue?

[hazy narwhal]

(Not mine) gift icon keeps pops up, even after collecting them all. And restart the app

[dim osprey]

Could this be the notification for unclaimed rewards from DoA?

[hazy narwhal]

I will ask him

[dim osprey]

Nah, I have checked myself. I have unclaimed boxes, and the gift box is not there

[hazy narwhal]

he collected DoA all them yesterday

[gaunt shoal]

It’s the alliance shop I think

[oak edge]

Only 5 star heros pop up in alliance chat

[hazy narwhal]

Yep, it alliance event!

[dim osprey]

Yes, one of the two players is convinced it has been Meyers.
He already checked those he might have mistaken them for. But with getting 10 frags of them, there would have been over 10 of those. Which wasn't the case.

[oak edge]

Obviously it wasn't or it would of showed up

[dim osprey]

Obviously that's why I posted it here in bug hunt to find out if there might be an issue with Tavern. Probably you are right and he got some other frags. It's a young state. 🤷‍♀️

[oak edge]

You get 10s of all star levels so yea probably wasn't a 5 star. It's been working all day popping up in chat here

[jagged crow]

I'm still waiting for the diamonds to show up from the last Alliance Showdown! 🤬

[gaunt shoal]

What do you mean.

[hazy narwhal]

Report to CS if you are missing diamonds

[jagged crow]

I selected diamonds out of the 3 options for that level but I have yet to find that 20,000 diamonds in my bag. The 1st couple of times I thought that I selected the wrong item but it has kept happening. Guess I will have to start doing screen shots of before, during, and after. 🤔

[gaunt shoal]

Diamonds from showdown do not go in the bag. The go to the top bar

[jagged crow]

They must go in the bag sometimes as it would not show 100,000 diamonds in the bag on a few rare occasions as I have not bought any????

[gaunt shoal]

When you claim from showdown they always go to top bar. Also max is 90k

[jagged crow]

I miss many of the special events. Work or something. And I have not bought any diamonds.

[sage nymph]

In the patch notes it is written “Upkeep consumption has been removed”. However, it is still displayed in Sanctuary Overview.
Even if it's just a visual bug, I wanted to mention it anyway

[gaunt shoal]

Diamonds come from many places in bags. Most of mine come from claiming alliance gifts and small events add up.

[vast birch]

Supply depot needs a sensitivity adjustment. Tapping once ends up speeding through the amount of attempts you have and uses them on the first resource you select. For example, I have 12 attempts and divide them between gas, steel and wood. Now when I tapped gas it used up over half of them and then used the rest when I tapped steel.

Just wasted several minutes trying to find a way to report this in game and got nothing but chatbot replies in Chinese and client side errors. Why is it so difficult to make a bug report now?

[rustic moon]

I hope they don't change it. 12 is so insignificant a number you're not getting much splitting it anyway. Think of the guys using hundreds of em at once.

[vast birch]

I should be able to select which rss I use my attempts on. We were already able to hold the button down to use several attempts at once, but could still use them on different resources. This is that on steroids.

[rustic moon]

🤣 maybe you should focus on something more significant is all I'm saying. Your 12 attempts isn't something they are going to make major changes for.

[vast birch]

I focus on several things that are more significant. I thought this was the bug hunt channel but apparently not. Thanks for being insulting.

[rustic moon]

No I just point out the truth and you don't like it. There's no bug to be fixed but apparently you think your special and game should change to satisfy your tiny account

[vast birch]

And I was just pointing out that a feature we have seems to need the sensitivity adjusted after the update. There was no need to take shots at my 'little' account.

[nimble vale]

I saw what you were talking about earlier... I avoid the press and hold things, I prefer to tap them out... Now you barely touch the buttons in Supply Depot and it burns through everything.

[rustic moon]

Think I have 18k supply coins. The amount of rss is so tiny I'm way too lazy to use them

[gaunt shoal]

My supply depot button is slow

[nimble vale]

Odd... Mine sped up like mad after the maintenance

[unkempt magnet]

Mine was crazy fast too

[sullen oxide]

2 bugs here:

1. Doomsday is a bull💩 event that should not exist AT ALL
2. it should be in UPCOMING

[floral cave]

Reminds you it's coming for the rest of the year 🤣

[vague pollen]

Umm no it should not be in upcoming, it should be in the bad ideas never to see the light of day again folder at 37Games

[jagged crow]

Instead of the supply button needing a change, it may just be your screen sensitivity that needs a change????

[sullen oxide]

Supply Depot is EXTREMELY buggy

[sturdy patio]

Its not just this person.. its buggy af

[hazy narwhal]

Chat won’t scroll up

[jagged crow]

Just wondering as so far I've had no trouble with it.

[steady fjord]

Please make this as previous count down in minutes & seconds. This current countdown is fixed and not reducing the count.

[jade falcon]

Hello, the weapon being crafted was red, but upon recovery it turned green

[jagged crow]

The Supply Depot bug has now hit me also! I wonder if some Desk Jockey is creating these bugs so that he can then say that he Fixed them only to justify his job and not get his AZZ FIRED???????

[slate flume]

Are you sure you didn't see the weapon before pressing "craft"? the weapons displayed when nothing is crafting is always Apex...

Did you click on the weapon after pressing craft? Was it still red?

[odd kernel]

i just lost my march to the firefly event

[sullen oxide]

Um how? Firefly hasnt started yet

[jade falcon]

@slate flume oui, sur, je sais regarder , exemple

[slate flume]

If the weapon changed after it was crafted, then you will need to contact Customer Service to resolve the issue. It would help if you had proof that it was crafting as an Apex.

[jade falcon]

Apex is normal mode ?

[sullen oxide]

It is using open rss before Safe Rss

[graceful marten]

I thought “Upkeep consumption has been removed” meant there is no hourly upkeep anymore. I was wrong? 🙈

[vague pollen]

It has been, they just forgot to remove that graphic

[steel barn]

Can’t build a new Alliance Mill (s545). I can place the mill, as an R5, but get a ‘only one troop is allowed to build Alliance buildings’ error pop up. I’ve restarted game, restarted with ‘Fix Game.

And the big reporting in-game has been replaced with a really not ready for release ‘chat bot’ . Complete loss of bug reporting. That’d be another bug

[gaunt shoal]

You have troops stationed somewhere. Is that the 1 troop in the building. Oh I see it. You have troops stationed in the alliance fort. Remove them. Then you can help build the mill.

[oblique fable]

is anyone else having trouble in the training camps increasing the amount of troops u can train? my husbands game is stuck on 284 on all accounts and it wont reset been a few days like that now he cant manually change the number in or use the toggle bar

[oak edge]

Fun fact there is a lock. Once you unlock that you can train more or lock a higher quantity

[oblique fable]

thank you

[hazy narwhal]

No alliance war alert while in fishing mini game

[hazy narwhal]

Red spot keeps on lighting up, there’s nothing to claim.
(Restart the app already)

I don’t want to spent my diamonds on this hammer.

If I do, i will. DON’T NEED ReMINDER.! Thank you,

[small crater]

My full on hand rss total is displaying as "unsafe" even for amounts below warehouse cap. I'm hoping this is just a display glitch and the "unsafe" amount is still only whatever is in excess of what my warehouse can hold but I don't want to pop my shield 25 mins before VC starts to test this.

Actually just unboxed some "safe" rss and it seems it isn't showing my total but rather everything that is not "safe" instead of the actual plunderable value

[dense patrol]

What happened to the commander duel shop? I have coins i want to exchange and the shop is gone?

[vague pollen]

Shop is only available when the event is live. So after next reset it will be available

[dense patrol]

really? I have never noticed that before ....
strange. But thank you frog !!!

[hazy narwhal]

No flags on the rss indicating it has occupied

[oak edge]

This is a known glitch during valiant

[hazy narwhal]

Mystery square on the left hand bottom corner

[elfin island]

Someone explain firefly?

[analog atlas]

stupid garbage event

[small crater]

The fact that firefly battle reports go to battle log instead of hunt report seems like a bug. Battle log is supposed to be PvP battles, this is just basically zombie hunts.

[sullen oxide]

Are we “Saving” or “Challeging” Fireflys?
Use correct terminology

[spring gyro]

Firefly is rewarding 4* perfect frags which appear to be unusable if you have already maxed out your 4* heros. Can we get a fix where we can use them on maxed heros and then recycle the frags in the tavern?

[sullen oxide]

😡 The Firefly attacks don’t warn you that you are overlimit on AntiSerum, wasting all of it instead 😡😡

[sullen oxide]

My main account can only get 1 Hammer from daily (90).
My farm account can get 3 hammers from daily (180).
Something seems wrong.

[shadow ermine]

I have the same issue

[elfin trout]

i feel like this is self-explanatory

[bleak hemlock]

Have this screen since 3 hours... after reinstalling it several times

[slate flume]

Try the following adjustments:

1. **Tap “Fix Game”**in the top right corner of the loading screen

2. Switch your connection from WiFi to your network, or network to your WiFi (depending on which you were using)

3. Turn on Airplane Mode for 10-30 seconds, then turn it off

4. Restart your device

5. Clear your device cache through your device settings

6. Use a VPN — A Virtual Private Network (VPN) encrypts your personal data and masks your IP address. (free VPNs are available through an internet search, as are paid VPNs)

7. After ensuring your account is bound to a login such as Facebook, Apple and/or Google — uninstall and reinstall the game

If you continue to have login problems, please contact CS.

[gilded zinc]

The firefly event page is disappearing once we've completed all 30 personal levels. Is this by design or a glitch?
If it makes a difference, I'm R4 but not an officer.

[jagged crow]

I've had the same several times and all I was ever told was that it was my connection! Yeah, Right! 👎

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[versed vigil]

The left over firefly’s are all over the map and in alliance hive. These need to disappear after a period of time?

[oak edge]

If you click on the Firefly it shows you they will disappear when the event ends. Also clicking on the Firefly shows you who's Firefly it is lol

[versed vigil]

Yes but getting people to kill their firefly when they’ve decided they do not like event… not fun

[oak edge]

Oh well ignore they are on the map they aren't really doing any harm🤷‍♀️

[tropic gale]

I'm experiencing a bug in the "promote unit" window where you promote say a T5 unit to a T7 unit. Doesn't matter the troop type.

I'm on a Google Pixel 8.
Firmware is just before the new one the pushed out.

I do have a video of the bug.

Is this something that is known?

Video of bug

[gilded zinc]

See the little lock on the left side of the slider bar?
Touch it to lock it. The number will then stay the same until you unlock it again.

[tropic gale]

OHHHHH

[vague pollen]

Actually touch it to unlock it and you can then use the slider

[tropic gale]

hahahah thanks yall 🤦

[next yacht]

Has anyone had the issue where you try to gather a resource tile and it shows another player marching past it but when you get to that tile you both end up in a battle for it? I just lost a resource tile due to this happening. If it would have shown the other player marching to that tile I would have found another one to go to instead of trying to march to that one. Please let me know if this was a glitch in the game or not. Other members in my alliance has reported the same thing happening to them recently too.

[small crater]

You mean like, you see a march line that looks like someone is marching across the tile to get to somewhere else, but then it turns out when you send to it someone is actually marching to it after all? Are you sure there weren't just two march lines and the longer line was just hiding the one going to the tile? Or is this the thing where you look at a tile on the map and it doesn't have an icon showing someone is on it, but it turns out someone is actually there after all so you accidentally end up attacking them if you're not paying close enough attention?

[raven thistle]

Game causing error when i try to load account bound with Facebook. I was just switching to a farm when this happened. I have tried rebooting computer etc.

[oak edge]

This is on the side of Facebook. They are currently having issues

[barren talon]

Did troop stats change since last night's update? Can no longer take my normal lair level and had to drop 2 levels just to clear 50%.

[gilded zinc]

The seed trading mechanism doesn't always show when someone traded with me while I wasn't paying attention. I can be doing something on that character, on another character, or logged out entirely.
I'm using tablet mode.

@barren talon are you sure you weren't in economy/swift gathering mode?

[small crater]

my lairs seem normal, are you sure you were in the right talents, or maybe did you unequip some nanos to put them on someone else for the hero stat boost in UC or something like that? Or switch to some non-troop economy cores?

[barren talon]

No different modes setup yet

[raven thistle]

ty for the response. i pretty much figured that but .. on the off chance it was something else, i thought it would do no harm to ask here.

[oak edge]

Yea unfortunately Facebook down again real mess that is lol

[barren talon]

This is affecting the newer states as these are smaller accts without access to cores and other additives yet. Just a small buff will affect these.
I have bigger accts and don't see any difference on them.

[gilded zinc]

Did you reset one of your 3 or 4* heroes? I think it Otto with the march size boost.

[barren talon]

No resets, in fact added Scarlett...

I'm not the only one seeing it in my state

[raven thistle]

@oak edge I was finally able to log in. It did take a few attempts and it acted wierd but i persisted

[gilded zinc]

I feel cheated. I bought the epic design Choice box with scraps. I picked the innoculator and it just gave it to me, it didn't let me build it for a dance at apex 😭
Has anyone else had this happen?
Is it by design or a glitch?

[sullen oxide]

That one is Epic only.
The 5000 scrap one is Epic or Apex

[prime elm]

can you please add thousands separators in missing elements count

[limpid tangle]

Couldn't find where to put this. Get this when tried to login for that new thing.

[calm reef]

I keep getting the same thing

[jagged crow]

One of them is not putting out enough money to the other one!

[hollow bluff]

Is anyone else having difficulty opening the game? I keep getting messages that there is a bug and to update once a new version is available

[gilded zinc]

Go to your play store and see if there's and update. Auto update doesn't always update immediately upon release of an upgrade or patch.

[hollow bluff]

Already done that. I've been checking manually too. Clearly not a widespread issue then

[hollow bluff]

Problem resolved - a reboot and a rest did the trick

[olive panther]

Showing my account is already bound to discord but not allowing me to claim rewards

[sullen oxide]

Why do I need to log in when I’m already logged in through the game?
And I don’t use any of these binding methods and cannot log in anyway.

[hazy narwhal]

My bunny rider is going sideways

[placid wagon]

Reset a hero and the serum didn't go in my bag

[sullen oxide]

<@&742285797725569104> How do I get this pop up to stop showing up EVERY SINGLE DAY.
I have rated and provided feedback every time. This is becoming obsessive and intrusive.

[tardy temple]

just got it on all of mine as well

[nimble vale]

I think I got it once, and just dismissed it without rating the game...

[oak edge]

Are people who getting that multiple times apple?👀 cause I hut the X and it went away

[nimble vale]

Now that I've said that it will pop up tonight when I log in... 😂

[oak edge]

I've been saying I haven't gotten again havent jinxed it yet lol

[nimble vale]

I'm expecting Hillside to use his former mod mojo to make it start popping up for me...

[vague pollen]

pretty sure the fact that Hillside is constantly getting that means he already lost his mojo

[floral cave]

My main get that pop up 4-5 times, my mini only once.

[gaunt shoal]

I only got it once. Never came back

[sullen oxide]

I think you are GREATLY confused

[spice birch]

yes even after rating still they pop up everytime.. ios here. 🫣🤔

[nimble vale]

I was thinking along the lines of "misery loves company"...

[nimble vale]

Would certainly not be the first time... 🤣

[final whale]

Christmas cards were removed but the event is still in progress

[mortal shoal]

The Christmas cards I got yesterday disappeared.

[floral cave]

They also auto convert your new cards received today.

[sullen oxide]

Someone can’t count days when programming events 🤦‍♂️🤦‍♂️

This happens WAY TOO OFTEN

[hexed socket]

And just like that they are all gone…. 😂😂😂

[hasty shard]

https://tenor.com/view/bartlett-west-wing-head-desk-gif-6012433

[slate flume]

For the skeptics that need proof:

it's only day 3!

We still have 24 hours to accumulate cards...and the extra day to claim the rewards

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[marsh ether]

Was just coming to post this...

Freakin lame. 🙄

[vagrant wedge]

Why are Christmas cards “vanishing?”

[wanton summit]

We better be getting free holiday skins for this. I just lost over 135 Christmas cards -_-

[vagrant wedge]

15 cards gone!

[flat jasper]

wtf Chuck

[final whale]

those bot suggests to contact support. I've already contacted support some time ago... Another bot that ignored the bug.

[nimble vale]

We'd like to welcome all the newcomers to the revolving parade of screwups that is PnS... 😂

[past fiber]

Try via email

#❗status-update message

[rustic moon]

I, too, was saving cards to deliver today.🤐

[vagrant wedge]

Build mass, with sass

[stray marten]

[gilded zinc]

#❗status-update

[worldly niche]

Is everyone having a problem where they have exchanged your Christmas cards already

[opal kiln]

Not only did the convert and are still converting cards, my progress was wiped out as well so I have no prizes to collect

[night sandal]

The mistake is so efficient it's converting them as I earn them 😭

[candid olive]

Thats one of big bug

[dire tundra]

Total rip off.

[candid olive]

So its 3 days of event + 1 additional to claim rewards now they took out 1 day

[vague pollen]

It's because they reused the coding from the last time they ran this type of event which also ended a day early.

[jade falcon]

Salut, C'est normal que met ticket sont passé diamant alors que l'événement est pas fini ?

[plush echo]

since reset christmas parade packs are not rewarding cards and when restarting game its deleting the cards you have from previous and dailies

[grizzled mauve]

What is going on? I’ve lost all my cards and can’t contact customer service

[oak edge]

#❗status-update

[gloomy valve]

This Christmas card event is jacked up. Wipes out cards earned

[grizzled mauve]

Soooo annoyed
Hope they plan on giving us event stuff back and not phones of with diamonds

[sly osprey]

https://tenor.com/view/we-want-our-money-back-cartman-south-park-give-us-a-refund-upset-gif-22243956

[oak edge]

They are very good about giving em back dont stress take screenshots

[grizzled mauve]

Really hope so had 30 including yesterdays 😩

[clear skiff]

Why did it turn in Christmas cards already for diamond and we are still got one more day!

[tardy temple]

#❗status-update

[oak edge]

Just make sure to email cs help keep score of how wide spread it is. Follow the channel spud linked gives the email

[merry dune]

i lost 184 🥲

[clear skiff]

Not the first time it’s happened stinks we have to prove what is owed to us. Thanks for quick response

[oak edge]

I don't think necessarily we need to prove it I just recommend it so they don't try to scam ya👀

[molten wind]

They let you collect more cards today plus let you buy them then took them away and converted them. Not cool. That’s people’s money 🙁

[tardy temple]

Again #❗status-update

[last fog]

Again. Kind of rude

[jade falcon]

https://tenor.com/view/im-annoyed-not-happy-peach-and-goma-gif-2582541439666280862

[plush echo]

everyone watch your other purchases used multiplier and recieved nothing please use caution at the moment

[clear skiff]

And now it turned in what I just collected into diamonds after reset already. Not cool game

[wraith cypress]

Eats zee bug 🐞

https://tenor.com/view/wef-world-economic-forum-klaus-schwab-globe-globalism-gif-352999969579483000

[clear skiff]

And my sub account didn’t get touched? That’s interesting, not everyone?

[nimble vale]

I only have one account... So I can't speak to that

[royal niche]

I've been getting this message since last night. I tried the CS bot, but it doesn't help. I have not been able to get into my main account on Facebook from my Gmail account on my Samsung tablet. I have done everything that the bot said, but nothing helps. I even uninstalled the app and reinstalled it from Googleplay, then uninstalled it from there, and installed it from Samsung store, still didn't work. Thank goodness I have another computer that I'm in the Facebook accounts, but if I didn't have that, I wouldn't be able to get to my main with Wasteland King coming up. Can this be fixed?

[merry dune]

I got back 20 to few...

[jade falcon]

J'ai ajouté 160 tickets, mais il a planté et resté bloqué

[dim tangle]

When a troop camp is in the middle of a building upgrade and you use the daily to do menu button to navigate to the camp it does not work.

[brittle wing]

Why does the game window (Windows version) always jump to the center of the screen after resizing? This is extremely annoying!

And after resizing, the mouse coordinates are wrong: the sensitive area is somewhere else than the cursor.

[oak edge]

You technically cannot resize it or it'll bug out😂

[cursive crater]

안녕

[oak edge]

What's the issue?

[nimble vale]

I was wondering too

[slate flume]

I'm assuming it's Fighters, Riders and Shooters that the quantities were adjusted after he clicked heal after scrolling to heal them at the start of the video. 🤓

[fierce spade]

Yes, it's just annoying to do it more times...

[sullen oxide]

It follows the line, not the troop type

[devout hemlock]

Does a Sorting Reagent level in Mini Games that's impossible to complete without extra tubes count as a bug? Or is needing to spend money at a certain point an intended feature?

[sullen oxide]

Intended and deliberate programming feature.

[devout hemlock]

Wonderful, thought so 😠

[visual rivet]

Truly?

[worthy timber]

not sure if it's a bug, but you used to be able to press the magnifying glass in hero specialty and it would highlight the pattern on your board... ever since they introduced specialty 2, it no longer works.

(nobody i've mentioned this to has any idea what i'm talking about. i'm not crazy, right? 😵‍💫)

[sullen oxide]

You might be crazy……

[lyric flare]

Can you spend more money removing game lags and spend more time developing items people actually want. This new transformer bs is a joke the only thing decent is the ambiance. You should pay me to wear that stupid march

[floral cave]

This isn't a bug, if you want to complain go to the game-general or game-suggestions.

[grizzled mauve]

Anyone else not receiving their event items?

Science info in particular

[gaunt shoal]

Different items. Not the same

[grizzled mauve]

Oh I seeee! Thank you soooo much much for explaining- now feeling tad silly 🤪

[gaunt shoal]

Not silly. They dropped three different items to collect the first day. Can be confusing

[hollow swallow]

The android app for this game (v7.0.174) repeatedly crashes when opened despite reinstalling. Was working fine about 4 hours ago.

How do I report this issue, not sure if this is limited to just me?

[torn parrot]

Literally just downloaded the game, played for 5 minutes and now I can't do anything at all

[sullen oxide]

Wrong item is shown in the Event Calendar

[austere cipher]

I bought the random epic seeds from the transformer shop on my farms several hours ago and they still aren't in my bag

Did they change how to send a ticket? I've been having quite a difficult time with it. Just keep getting their useless AI

[sullen oxide]

The random seeds would be here in your bag

[sullen oxide]

Yeah, that is broken looking. Try restarting your game (that sometimes works).

And yeah, the AI chatbot is annoying and I’ve argued with Mods that it prevents players from submitting a ticket.

[austere cipher]

So the ticket system has changed? I know I've done it before. They just don't want to hear about the issues lol

[sullen oxide]

Yes. It changed. It is extremely annoying.
Sometimes arguing with the AI will get the Support Ticket prompt, but last time it took me 30 minutes to get there.

[austere cipher]

I did get the ticket prompt but it doesn't seem to send it off. It doesn't show up under 'my tickets'

[jagged crow]

Just spend more money and just maybe something will get fixed in a decade or two!

[oak edge]

At this rate I probably would be more scared if they got something right on the first try 😂

[daring walrus]

How is this even possible? I lost about half a million troops, and no, it wasn’t from fire attacks on the hub. Yes, my infirmaries were filled. I ranked 19th in the entire wasteland and scored more points than I ever have before. Despite that, I was only granted training speed for 49,000 troops-which is the lowest it’s ever been.

Something definitely isn’t right. This seems like a bug.

I tried to report the issue to Customer Support through the game, but the message wouldn’t go through. I also sent messages through Facebook Messenger but haven’t received a response.

**By the way this BS covered 1/2 of a single training session OR 1,100 troops.

[daring walrus]

I am having the same issues

[sullen oxide]

Facebook has been disabled by PNS.

Would need to see ALL your battle logs to help

[daring walrus]

All

[sullen oxide]

Share in #👑wasteland-king to avoid flooding here

[daring walrus]

Ok, I will post them later on tonight, in the #👑wasteland-king channel 👍 thank you hillside 😘

[elfin trout]

a friend of mine bought 4 and also hadn’t received them last i heard from him

[austere cipher]

Can't wait for my 300 gems 😂

[marsh comet]

Purchased attempts with diamonds for the Mechanical Zombies event using the "buy bulk" option. Did not receive any attempts and my diamonds are missing.

[dreamy grove]

Same issue as others - bought a lot of bullets and they disappeared when I got to level 4. Missing over 80 bullets

[midnight patrol]

Tap and hold on the bullet icon. Mine are there just glitched and I useable. There’s 5 in my alliance so far that is stuck on level 5 that same as you

[sullen oxide]

Level 4 requires a different item

#🔥game-general message

[midnight patrol]

I have 1…

[craggy oxide]

Same here. Bullet is missing

You can't change from 10 bullets to 1 bullet also

[pallid river]

Yup a crap ton of us didn’t get any of the bullets for the diamonds we spent

[midnight patrol]

That’s my issue now, as every 5th level requires the special ammo

[torpid pumice]

60k Diamonds spent and ZERO bullets

[tardy temple]

Double check your bag, if you are in a level that needs grenades, then you won’t see the bullets to use on that screen. Every 5 levels requires the grenade.

[torpid pumice]

This is wrong. The way the game is setup once you get to lvl 5 you need a bomb between every bullet used. This is not explained well at all and is a big problem.

[dreamy grove]

This is very unfair to the players- this game is virtually identical to the event run during the Resident Evil crossover (and scorched earth) except for the different ammunition requirement. This feature should have been stated in the rules but wasn’t so many players spent diamond up front not knowing the event was intentionally changed to force players to spend money. Players like me are now stuck with bullets that will convert to sticky bombs at 10 time the cost of sticky bombs

[naive elbow]

Major mistake on the devs part I truly thought it was a bug

[dreamy grove]

Same - I bought more bullets after clearing out the 1st few levels not realizing level 5 would screw me - had a showdown spend diamonds quest and used them in bullets instead of AP for the other event

[torpid pumice]

I’m now stuck with 69k diamonds wasted

[chrome bone]

Same here about 40k

Biggest pns scam

[dreamy grove]

89k for me - if it wasn’t for the showdown quest it would have ‘only’ been 39k. They should give 10 sticky bombs for each bullet to make it comparable

[crisp cargo]

Same here - can‘t be the other ammunition don‘t work now - so many stuff wasted…

[chrome bone]

In a few hours we will have a message from pns
" Dear Commander, due to a problem of understanding many players have lost thousands of diamonds.
We apologize Here is a compensation
100 diam
1x 5 min speedup
1000 serum

[crisp cargo]

If I know only another ammunition works after normal bullets would have wait with dailies and buyings…

[naive elbow]

If anything it should have been like 100 per bullet and 1k per grenade

[chrome bone]

So I got the grenade with 180 daily points and now I'm stuck at lvl 4 since I didn't kill the zombie and I can't use my ammo
So what now I have to pay 9.99 to get 2 grenade , then probably another 19.99 to get a few more grenades .
I should have saved my diamonds for the sticky bombs as I had planned on, wasting 40k diamonds
This game is getting crazy pns you are way too greedy

[naive elbow]

Correct everyone of us getting screwed on this event

[chrome bone]

And the rewards aren't even that great, it's not worth paying that much.

[craggy oxide]

Also how do you switch from 10x back to 1x

[sullen oxide]

Did you get it back to x1?

[cunning holly]

I'm out over 100k diamonds because I thought I had server lag

[gaunt shoal]

Now you have 10 sticky bombs

[jagged crow]

ME WAITING FOR A BUG FREE RELEASE!

[gaunt shoal]

You need to buy the other bombs and finish level 5.

[heavy radish]

As you can see, you won't get any new attempts - the first charge worked, after that you won't get any new shots with diamonds. I had charged 30, that's the status and then wasted 60,000 diamonds because there are no new attempts.

[gaunt shoal]

It will show up again after you beat level 5

[heavy radish]

Then where are the 60 shots, charging is unlimited, you don't get anything...

[gaunt shoal]

You now need these. To finish level 5. Then the 60 shots will appear

[heavy radish]

oh thank you very much, the explanation helps 🌹

[cedar grotto]

Aaah Thankyou.

[static radish]

Wood quantity display in HQ overview is complete nonsense

See yourself

Wood = Holz

To make it better, when trying to raise a ticket…

Attempts to write down the problem take to search only, no way to enter something

[sullen oxide]

@tardy temple

How to get this to go away? We are now on day 8 of asking me to rate

[elfin trout]

stop rating it 🤷🏼‍♀️

[meager harbor]

One of my alliance showdown quests just cancelled a day early.

[gaunt shoal]

Mine went away after only seeing it once lol

[tardy temple]

I’m in the same boat with you and I keep asking.

[fervent zinc]

Check the math on the extract samples box rewards generator : over a dozen opened and only 1 every time for something supposed to give 1-500. I would have expected at least 1 of those to get more than 1.

[sullen oxide]

The odds are pretty low to get anything other than 1.

[fervent zinc]

Even 2 would have been different at least. Just not interested in spending on something pretty much guaranteed to get you very little. Not their best work

[gaunt shoal]

My farm got a 50

[tardy temple]

I got a 50

[radiant cape]

Using diamonds for mechanical zombie not working

My diamonds go but no bullets

[gaunt shoal]

Are you on level 5?

[radiant cape]

Yes. Does it not count at 5?

[gaunt shoal]

That’s right! You need these

[radiant cape]

Ahhhh. My apologies and thanks

[analog estuary]

Still crap. Would have been nice if it was explained PLAINLY prior to dumping diamonds into it.

[radiant cape]

Yup 30k wipe for nothing

[placid shuttle]

And then $5 each for only 1-2 dmg

[ripe salmon]

I just spent $21,000 diamonds to buy ammunition in this mechanical zombie event I'm unable to use any of them I click on the little bullet icon in the obtain ammunition thing it shows I have 21 of them but I am unable to use any of them please help

[gaunt shoal]

Level 5?

[ripe salmon]

Yes

[gaunt shoal]

See my post above with star lord

[radiant cape]

this is what mine shows

[ripe salmon]

Ok I understand now but what a total crock of s h I t. Very bad explanation of this event and never would have waisted that many if any diamonds on it.. sorry but 0 stars out of 5 would not recommend to my worse enemy.

[gaunt shoal]

Agreed. But since you’re on 5. You need to buy bombs. To pass it. Could get costly. But after 5 the Ammo will appear to be used again

[tardy temple]

Every 5 levels is a boss level. You need grenades to fight them not bullets. Grenades can’t be bought with diamonds. Only $$$ or one free each day if you hit 180 on dailies. .

[slate flume]

Yup. There are paywalls at several levels on the Mechanical Zombie event. Starting with Level 5

Good news is that the excess AP Ammo you purchased will be converted back to diamonds.

Bad news is that you will still need to purchase packs to go beyond the paywalls.

More info can be found here:
#1317760098352758794 message

[ripe salmon]

Honestly the greed of this company will be the downfall of this game.....

[gaunt shoal]

You would be surprised how much people event spent on this event alone. My alliance went crazy. Pns still makes about 20m a month or so

[ripe salmon]

Thank you very much for the help it is truly appreciated. Just truly getting over playing a game that the average income person can not afford to have any kind of chance.

[radiant cape]

Please have the devs reword unlimited diamonds use to include you need to pre pay for level? Less vague i believe

[errant valve]

If it doesn't give you the ap after you spend diamonds how can you beat level 5

[tacit echo]

Yep total bs

I want my diamonds back!! 😡

[gaunt shoal]

The ammo will convert back to diamonds the ones you did not use

[tacit echo]

The amount I spent?

[gaunt shoal]

You used some diamonds to get to level 5. Those you won’t get back. The ones you have not used (ammo) you will get back in diamonds

[vast birch]

Shards in the Prison shop are showing up as available to purchase even though I don't have the appropriate level unlocked. It won't let me buy them, but they aren't grayed out like they should be.

I've tried reporting in game, but it won't let me add the video.

[cosmic mango]

Hello, I keep getting this error message, I can't log in anymore

[oak edge]

Did you try a VPN?

[cosmic mango]

I have never used a VPN yet and it worked for one month, I will try one

[unique helm]

I did not get the 9 AP ammo I bought with diamonds.

[sullen oxide]

@tardy temple 9 days now. Seriously getting abusive

[sullen oxide]

If you are on level 5, you need different material. The Ammo is there, just not able to be used.

[unique helm]

I tapped 1 star, told them EXACTLY what they could do with the game, and it never popped up again.

[sullen oxide]

I’ve done that 9 times now.

9 ||fcking|| times

[slate flume]

Ignore and Move On!

....that's the motto! 🤣

[hazy mural]

I had the 2X for ticket and bought the 99.00 pack with 30k diamonds and other items. I got 2X on everything in the pack but the diamonds and only got 30k diamonds. Is that right? Should I have no got 60k diamonds?

[sullen oxide]

Multipliers say they specifically exclude diamonds

[austere cipher]

2x only works with diamond boxes not the diamonds that come with the box

[quaint storm]

I just spent 50k diamonds on the mechanical zombies event for more AP ammo but it just took my diamonds without giving me any AP ammo

[sullen oxide]

If you are on level 5, you need different material. The Ammo is there, just not able to be used.

[quaint storm]

Wish I would've known that before I used the diamonds

[tardy temple]

any unused ammo or grenades' will be converted back to diamonds after the event.

[quaint storm]

Ok thank you

[visual grail]

Hi I just spend 100k diamond on AP Ammo. But I only use 1 time and its all disappear….help!!!

[green crescent]

Lots of complaints on this, me included. Hopefully you learn this is a bad format for events.

[oak edge]

If you are on level 5, you need different material. The Ammo is there, just not able to be used.

[cloud vine]

Buying bullets and can't be used , what is the reason, even the bullets from events are not able to be used

[gaunt shoal]

Need to buy bombs too

[cloud vine]

From where

[gaunt shoal]

The mall

[visual cedar]

Energon infused gem game not working

[drowsy lynx]

↑ me too!!
bugfix plz

[analog estuary]

Event is over, where be my diamonds?

[oak edge]

Might mean at end of transformers stay tuned lol

[analog estuary]

https://tenor.com/view/no-oh-hell-no-eric-cartman-gif-9560658895714301816

[oak edge]

You try hitting fixed game? I have the mini game and doesn't look like this

[cinder pelican]

I thought, unused ammo was supposed to be returned as diamonds????

[visual cedar]

I tried it once but I'll try again

[oak edge]

Sometimes means the event end sometimes means the group of events. We won't have no clue maybe we will get a small update and they convert maybe we will have to wait till the end of transformers

[sullen oxide]

Non translated game text

[gaunt shoal]

Somehow, you have the wrong game. lol

[visual cedar]

lol and the fixgame button isnt fixing the issue

[oak edge]

You try deleting cache or full restarting your phone? So funny you got wrong mini lol

[drowsy lynx]

The bug has been fixed!

[ripe salmon]

I'm not sure about the rest of you but I never got the diamonds back for the bullets that I bought and was unable to use because I refuse to spend money on a piece of crap event

[cinder pelican]

Ditto

Unless as someone said “when event ends” means the entire transformers thing and not just the specific one

[visual cedar]

i can confirm - thanks for the update

[sullen oxide]

@tardy temple 😡😡😡

[oak edge]

Stop rating them 😂

[jagged crow]

I just hit the X to close it a couple of times and have not seen it again in weeks! But, the day ain't over, so you never can tell! 😬

[tardy temple]

I did not rate and I hit the X yesterday, and I have not yet received a new pop up today. 🤞

[nimble vale]

I hit the x to dismiss it once without rating anything... Still haven't seen it return, and it's been a while....

[sullen oxide]

Love the new 8⭐ curio option

[sullen oxide]

Is it a “truck” or is a “train”?

[sullen oxide]

Is it a “Transport” or “Trade” attempt?

[sullen oxide]

Don’t tell me that the “Invitation was succesful” if I’m not able to actually invite anyone.

[drifting ledge]

How do I actually file a ticket if the chat bot isnt helpful?

[gaunt shoal]

Email. It’s in the pins

[austere oar]

When i click the app it open and closes, dont know whats the issue, i cant get in

Its shows optimus icon amd closes in a sec

[sullen oxide]

@tardy temple I closed it this time (by accident 🤣). Lets see

[tardy temple]

Im 2 days free now

[torn gale]

When I first started playing the party room was the question room and there was a really tiny figure usually named after some player in the room. So very small but it even had a shadow like the bigger ones. We loved looking for it. Was it a bug or an easter egg?

[pure dune]

Sooo are the blocks In the energon infused game supposed to be moving on their own? 😭

[oak edge]

Omg this has been what I've been having issues with with this mini game for ages I thought I was losing my mind cause I could never catch it happening

[pure dune]

Almost thought I was hallucinating 🫠

[sullen oxide]

@tardy temple 😡😭😤

[tardy temple]

its official now, the game is out for you.

[sullen oxide]

I don’t know what else to do. This is beyond obnoxious.

[cold python]

Stack a block is stuck on observer mode during unskippable tutorial so I can't do anything lol. Not even the back button works. Great design

[gaunt shoal]

Top right corner is the button to exit observer mode

[cold python]

Tried that already, does not function

[gaunt shoal]

Force close the game and restart

[cold python]

Done, still not working

[gaunt shoal]

Try the fix button on start up?

[cold python]

Done, still same issues

[gaunt shoal]

Restart your phone and try.

[cold python]

The way the bug is affecting the game I highly doubt it's a phone issue

[tardy temple]

Well It’s not a global issue, so that points more to device issue.

[gaunt shoal]

We’re trying all the avenues to clear it before you have to submit a ticket and wait days for a response

[cold python]

Restarted and still the same issues

[gaunt shoal]

Well. Can clear the cache on your phone. If doesn’t work after that then you will need to submit a ticket

[willow fable]

Im extremely aggravated with the game several accounts in my alliance are unable to transport rss to others. Top shelf shows over a mil in steel but it will only allow 300k plus to be transported. How are we supposed to help each other if rss is now restricted for transporting. Ive been playin about 4 years and this is a new low for anyone that's a free to play player. 😤😤

[sullen oxide]

That is the point of Safe RSS

[sullen oxide]

First thing listed

#🩹patch-notes message

[willow fable]

But it's stupid if you can't do with it what you want. It should be each players choice if they want to use it. What good are your farms if you can't transport to your main.

Shouldn't protected be protection from it being stolen.

[sullen oxide]

Not a bug 🤷‍♂️

It is an intentional programming decision by PNS to force players to pay for resources instead of sharing them.

You can leave feedback about this in a channel PNS says they read, but actually ignore

https://discord.com/channels/742276665421594644/1313050740150898690

[willow fable]

Ya all a bunch of bs greedy is what they are. It's gonna make ppl quit.

[sullen oxide]

@tardy temple 😡😤🐙

[oak edge]

It's official PnS has I out for hillside lol

[nimble vale]

They want their perfect frags back... 😂

[neat seal]

A friend has beaten Prison 2 but the game won’t allow them to attempt Prison 3 at reset

[oak edge]

You don't get to move up in levels till the round of prison trials is dont. They reset every 3 days

[neat seal]

I did mention “at reset”, right?

[gaunt shoal]

Currently no way to buy duel tickets for broken bonds . Atleast with the first pack

[oak edge]

Should be fixed now 👀

[sullen oxide]

Firefly doesn’t warn you about being over warehouse limit on Serum, wasting all of it 😤

[gaunt shoal]

Nope. Just checked

[oak edge]

You can definitely buy them now i just saw the packs👀

[gaunt shoal]

This is what comes up when you click on the duel tickets.

[oak edge]

Click the arrow lol

[gaunt shoal]

Miss leading. lol.

[oak edge]

The new version came during feast only reason I knew it was fixed. You can see the same 2 packs in sale in the mall

[slate flume]

So.... why was the Broken Bonds event date changed without notice?

They changed it in-game to say Dec 23-27, but it was originally posted as Dec 24-28.

[sullen oxide]

@tardy temple Again 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️

[tardy temple]

They didn’t like your rating so you get to repeat it until it meets their needs.

[sullen oxide]

12 days in a row is obsessive. Clearly there is a bug. And I can’t create a ticket. So you are stuck with me until this goes away

[gaunt shoal]

I didn’t even rate them and it went away

[vague pollen]

Not a bug, it's intentional.

[wise heron]

I hit a sanctuary instead of a firefly today. It’s impossible to intentionally hit a sanctuary with the same action as targeting a firefly. Anyone else have this issue?

[dry otter]

6 days for a server maintenance?

[hazy narwhal]

See you in 6 days buddy

[dry otter]

🤣😭🤣

[hazy narwhal]

No snow in the world map

[polar terrace]

They didn't say that there would be.

[jagged crow]

I guess they gave us a " SNOW JOB "??????

[hazy narwhal]

Is this a bug then?

[polar terrace]

You sent a march somewhere it wouldn't fit. The excess is being returned.

[jolly loom]

Is the login gift screen supposed to not show anything now?

[stark ether]

Some server update now we have an annoying egg to deal with. Doesn't go away Doesn't give anything just takes you to the state chat but never goes away. S878

[hazy narwhal]

Find the egg on the guild chat.. you should get some diamonds

[stark ether]

Nope doesn't give anything just takes you to the state chat. And never goes away.

[hazy narwhal]

Not my screenshot, was asking for a dude.

Yup, I see what you mean. If I sent a troops to help build the gathering, it send back the extra troopers.
(That’s what you meant right?)

[jolly loom]

scroll up in state chat and see if one still has claims? those eggs have a 50% chance to drop into state chat.

[stark ether]

Nope according to the chat the one egg alert I can see in the history it's claim limit has been reached.
My entire state is plagued by this egg that will not go away. The state chat is rather lively as people click on the egg that won't go away.

[stark ether]

THIS DAMN EGG! Does not give diamonds or go away when clicked. Just takes you to the state chat. The chat history doesn't go back far enough to show any egg. This happening to everyone in S878

[hazy narwhal]

No troopers returns alert or alliance rally alerts during quintesson’s legacy game

[arctic sierra]

Ch 14 Mt Andes:
More than one of us in our alliance was given a weird message and then taken to Ch 14. I went through the whole thing and nothing happened

[hasty mirage]

Lv 5 of survival hunt is glitchy as hell

[vast birch]

It's on 1-14-3 and the reward is the same as if you'd just done it normally. The only difference is that it's like that event where you have to get a number of specific colors with a certain number of turns. Even repeating it doesn't give you anything different, just wastes the AP.

[sullen oxide]

This needs to fck off

[tardy temple]

Mine came back today too

[jolly helm]

Do any of the Quintessons events have the Devastator reward?

[lyric cedar]

Any word on the treasures of Mt Andes?

[tight coyote]

it's almost not worth mentioning, but the little gimmick survival master minigame is a buggy mess. bullets go right though barrels and enemies.

[pseudo cairn]

We cant buy this fan medal on res war Shop
Even if its wrote so

[sullen oxide]

You don’t buy them there. You earn them from endorsing on Res War

[uncut peak]

Train de transport de personnel , évitez d'attaquer, ça a lancé une attaque sur un HQ j'ai dû fournir des tonnes de compensation !!!!

[gaunt shoal]

You miss clicked. Accidents happen.

[uncut peak]

Non le train était au dessus de mon alliance, la base était de l'autre côté, j'aurais compris si ça avait attaqué la base sur laquelle le train passait

La base attaquée

Où j'ai attaqué le train !!!

Regarde les coordonnées c'est improbable!!!

Un conseil mes amis, n'attaquez jamais le train sur la carte, ça coûte cher 😅

[small crater]

It seems you now have to manually collect the firefly alliance boss rewards, but the event description still says "After defeating the target, all alliance members will receive a victory reward in their mail."

[sullen oxide]

So I’m not crazy! I swear we didn’t have to manually claim them before! I was confused when I had to go into the event to claim them.

[oak edge]

Nope not crazy. They changed it during the patch update. I only know cause we had our alliance 9 beaten and I had to go search for the rewards 👀

[nimble vale]

No, you are quite probably crazy... However, your memory seems intact... 😂

[opal citrus]

I am now wishing that they open up the limit for people to join the rally for the Firefly Messenger Difficulty 8 and above so that we can clear it.
Isn't this supposed to be an alliance event?
Why limit to 5 people joining.

[opal citrus]

Where do I go to claim it?

[oak edge]

Technically it's 6 people in 1

[opal citrus]

I know. But some of my alliance members and I are still not that high a level HQ.
I am HQ 35 and can clear the level 30 (with some help).
Even HQ 40 shooter rally still have issues.
Any tips? 😉

[oak edge]

In here

[oak edge]

#🔈sonic-decoy・firefly-trial

[opal citrus]

Looks like it's auto for me then.

[oak edge]

If yall completed em before the patch most likely unless they patched it

[opal citrus]

Thanks for the info. Will advise the team if there is any feedback on not getting it if we clear our Level 9 Trapped Messenger then..😉

[solar juniper]

\

[finite lodge]

It took me 20 minutes to complete level 2 as the game was so laggy

[stable oyster]

Is anyone else having issue with neutralizing the virus event. I have claim few detectors but still have 0. Try to send ticket and can't. Tells me I'm submitting to frequently when I have never send 1.

[sullen oxide]

I’ve been told repeatedly these mini games are not optimized for MOBILE USE, but work well on PC

🤦‍♂️🤦‍♂️🤦‍♂️

[nimble vale]

Which is EXACTLY why I no longer bother with them.

[latent salmon]

Having similar issue , since reaching 4k - there are no boxes issued per 500 as advertised. Just red reward waiting icon

[gaunt shoal]

You’re speaking on the quintessenttion ploy? He’s speaking of the intel

[latent salmon]

I am referencing the virus event

[solemn bobcat]

hi
is there a way to report bad translations? here as well? there are some words that bother me 😄

[oak edge]

The whole translations are weird. They get even weirder if they slang talk in their language. I use the Google lens to translate instead because it gets weird and that gives me sanity lol

[sullen oxide]

You can report them to CS through the game, but the translations are AI done so don’t expect a lot of help from CS

[frozen remnant]

Same issue for me

[solemn bobcat]

thx you two. I will give it a shot, though i don't expect much help 🙂

[maiden kiln]

If you scroll down to the bottom, can you click on this chest?

[sullen oxide]

Clicking the bottom chest (that is cut off from your SS) should give them to you

[latent salmon]

There is no chest at bottom , so further scroll down unavailable

[sullen oxide]

What device are you using?

[latent salmon]

Apple products- and yes in past event that has been the method , so was looking for it

[sullen oxide]

It is there. I’m on iphone.

If you are using an ipad, you need tablet mode (+, settings, options, scroll down)

[latent salmon]

I will check the settings, thanks for the potential solution

[latent salmon]

Yep, that resolved it. Thanks.

[worn berry]

Bug with golden egg event, unable to claim them as they aren't appearing in chats.

[gaunt shoal]

Were they put out during clash

[finite lodge]

Egg not showing up in chat even though posted in the Alliance 🙄

[teal wasp]

Survival Master: (1) Level 4. Encountered a non rest at the boss level and died. There were a set of 6-7 zombies stationary in the center of the screen and remained at the boss location.(2). When starting a round level 4. Shot through the first captured troop and did not obtain him. However was able to continue to obtain the next troop. (3). When encountering an ally troop or weapon and did not complete the time, I did not die, but collected the ally troop after passing and off the screen. Temporary Solution: close game and restart at level 4. Fun, fun, fun. Put it into production! This was on an iPhone 11

[jagged crow]

I think it is a hit and miss deal on showing up in chat. I saw it show in chat when a fellow alliance member posted one and I saw another in state chat but not in alliance chat when a member in another alliance posted one. Not sure how it's supposed to work??? So far it is a half-assed change that they want more money for! 😤

[oak edge]

Where you in another state? I'm noticing they glitch out with clash and going else where but your state👀

[finite lodge]

This time I was but so far something similar has happened at least 3 times, if you have to be in your own state then the eggs is worthless and flawed especially if they are still around when Doomsday drops, posting in Alliance chat should always appear or what's the point in them?

[frosty pike]

I’m trying to contact my gm here on Discord to claim my free gift but I just get an error that my message could not be delivered. Anyone know what could cause that?

[gaunt shoal]

Change your settings to Server settings. >. Messages from everyone

[frosty pike]

That did it. Thank you!

[lofty geyser]

I have collected through lvl 13 Quintesson’s Play and only have 9 Optimus Prime’s fragments

Should at minimum have 10

[sullen oxide]

Level 13 is only 8 frags

[lofty geyser]

lol

Bad math 🧮

[jagged crow]

Proper place for Firefly and Doomsday Expedition!

[sullen oxide]

This contrast is really hard to read

[sullen oxide]

Clearly counting is hard for PNS 🤦‍♂️🤦‍♂️

[near fog]

Maintenance hit in the middle of our Dead Rising event. Will we be able to run it again? Or what happens in a situation like this?

[tardy temple]

It continues to run when you are kicked out.

[near fog]

Thank you very much!

[tropic wasp]

in my game after some time all the words disappear

[oak edge]

Idk if its a bug but firework icon is not showing up on map next to hqs gotta physically click hqs to see it👀

[astral shoal]

Was just coming for the same reason

[oak edge]

its driving me a bit bonkers lol

[restive ledge]

I'm really hoping they add that back like last time

[near bobcat]

I have no fireworks icoon this time .. so I can’t see where to tap the fireworks for this event!!

[gaunt shoal]

Until further notice. Will have to manually click peoples sanctuary’s. It’s been noted

[near bobcat]

👍I will pass it through to the one asking me

[nimble vale]

Manually click sanctuaries? Too much work. Why don't they make a "Click all sanctuaries" button?

[jagged crow]

I wonder which numbskull changed the fireworks to the SUCKS setting for this time???

[gaunt shoal]

Fireworks had been updated

[oak edge]

Woohoooo

[hazy narwhal]

I don’t know if the fireworks button is bug or not.
Tapping the fireworks button doesn’t goto this base fireworks. It goes to the other base

It would help if it does. (By simply tap on the button and goes to that base)

[sullen oxide]

Need to tap the HQ the firework belongs to. Not the firework itself.

[violet rampart]

But only in the same state rite?

[sullen oxide]

It is a state event

[sage grove]

half of the packages for sale are still not accepting amazon coins as payment. this issue began with the update that included rally troop restrictions

[hazy narwhal]

Wouldn’t it make more sense and user friendly just to tap on fireworks itself??

Anyhow, I’ve placed in the suggestion

[hazy narwhal]

What is the point of lighting fireworks button, when it’s all ready at max limits

[jagged crow]

Still not exactly like it used to be! They must be desperate for money!

[gaunt shoal]

To help those who don’t have 30 helps

[spice birch]

game is laggy since they put the fireworks floating in sancts, cant event get a tile without it lagging .. my internet speed is okay..

[trim cliff]

The count for my helps has stopped at 7 red, 5 blue, and 9 green. I have helped multiple people since then but the numbers don’t increase. Isn’t it 15 maximum per color per day?

[oak edge]

No. It's 15 in total. Not per color. Unlimited touching tho

[restive ledge]

in other news, the Flag Capture event is glitching again

I've heard from several of my members that it's taken multiple attempts to save/apply the edits to their troops before it actually applies the change

[jagged crow]

You can help everyone on the map if they do not have their maximum helps for the day. Limit is on how many you can receive and not how many you can help. Same as before. As far as Fireworks go.

[sullen oxide]

Translating removes the coordinates.

[steady fjord]

Not able to slide system notifications bar when playing after the update. If anyone don't want them, should have provide disable or enable it option. Not disabling to all by default.

[loud ore]

Saw this during feast yesterday: cars going to the Zenith Hub, but when tracing their trail, their buildings were gone.

[rustic moon]

Can't see any accs

[sullen oxide]

Make the maximum arena point loss reasonable. Cap it at 30 points.

[oak edge]

How's this a bug? Lololol

[tardy temple]

cause it bugs hillside

https://tenor.com/view/brian-baumgartner-badumtss-the-office-kevin-joke-gif-15818642

[oak edge]

I am curious if he did it on purpose or not lol

[shy delta]

Lucky egg event not giving the hammers when completing tasks. Should have gotten at least 4 from today alone and I got 0

[gaunt shoal]

Have you restarted your game? Could just be a visual bug

[shy delta]

Yes multiple times I have restarted

[oak edge]

Where they lucky hammer quests? Daily quest only gives hammers for login and Top up. Was it the objective quests not giving? Was it the reward bar?

[gaunt shoal]

Not even the same style for us

[gaunt shoal]

The quest points are accumulated over 3 days. So good chance you don’t get the same amount as first day

[oak edge]

Oh that's the crappy version

[shy delta]

It showed up like this after their last “patch” job lol. Was normal last night when I went to bed

[oak edge]

You try hitting fix game xD cause that's gross

[gaunt shoal]

This is what we have

Also I believe the older version which you have had always been accumulated..

[shy delta]

That’s what I had yesterday

And fix game just closes me out completely

Ok I guess it worked. Back to normal

[oak edge]

Wooohooo

[tame shore]

Screen stuck on this. Phone and Game is up to date. Deleted and redownloaded.

[steady fjord]

Gestures not working in game

[jagged crow]

I'm not surprised. Every time I would bring up that mine would lock up about halfway through loading, I would get told it was my network. BS! Expect no help!

[devout hemlock]

Getting this message when I try to use golden hammers, but I still have a build queue not bought permanently

[sullen oxide]

Can only use them on the second build queue, not the third.

[devout hemlock]

I guess so, but there's nothing making that clear anywhere, thankfully they're not bought but it's still a pain if they can't be used for the 3rd queue for no apparent reason

[full pawn]

Why level 5 diamond mines are giving only 200, just like level 4?

[sullen oxide]

Did you reach your 8000 diamond daily cap?

[full pawn]

No. I just snatched my first lvl5 of the day

[sullen oxide]

Probably someone just left them dirty. No other reported issues.

Or you didn’t send enough troops

[full pawn]

All of them? It's not just my tiles and they all are perfect 200, no 201 or 203, so if they are leftovers someone must've leave at a very precise moment

489k march sent full 😑

[daring acorn]

How to resolve this green map?

I have reloaded the game several times.

[gaunt shoal]

Try clearing the cache on your phone

[quiet python]

Sometimes restarting my phone helps

[lethal shoal]

the apex march skin (Ace Champion) is bugged. The timer expired and i still have it.

[sullen oxide]

Would be nice if PNS used accurate information.

Which is it? HQ20 or HQ28?

Whenever I switch to an account qualified in Doomsday, I get this connection error

[sullen oxide]

GIVE A WARNING ON FIREFLY ABOUT BEING OVER SERUM WAREHOUSE LIMIT 😡

[daring acorn]

I followed number 1 through 5 suggestions but the problem remains the same.

I can enter the game but can only access some limited features. (No world map activities, no sim training, no talent switch, and no cores switches among others.)

There's this code that has been displayed on the screen. I do not know what it means.

[vast birch]

I'm getting the same, even if I'm just switching accts. Tried reporting via the game, but just got a standard list of what to try from the chat bot. Ironically, number 6 on the list was 'Contact support' 🤔

[daring acorn]

Are you almost running out of space?

I freed up 14GB space too. It didn't help.

[vast birch]

No, everything is fine in that respect. I only started getting this in the past hour. Earlier I got one that said something about 'Invalid alliance'.

[analog atlas]

even though it costs 0 stam to help alliance members in their firefly rallies, if your stam meter is empty you can't join said rallies due to "insufficient stamina" 🥴

[sullen oxide]

@tardy temple It came back 😭

[floral cave]

They really want your opinions. 🤣

[sullen oxide]

No, they really really don’t 🤣

[brittle wing]

Cannot join a Firefly rally when my stamina is 0 even though it doesn't consume any.

[daring walrus]

Bug Report: iOS Incompatibility with Pasting External Emotes/Symbols

Description of the Issue:
I’ve noticed that iOS users are unable to paste and use external Unicode emotes (e.g., black-and-white symbols/emotes) in the game chat, while Android users are able to use them without any issues. This seems to be specific to how the game handles text input on iPhones, as I can successfully paste these same emotes into other apps or platforms on my device, but they don’t work in the game.

Steps to Reproduce:
1. Use an iPhone to copy a Unicode emote (e.g., ☃︎ or ♡).
2. Attempt to paste it into the game’s chat.
3. Observe that the emote doesn’t appear or is replaced with a blank.

Expected Behavior:
The emote should display in the game chat, similar to how it works for Android users.

Observed Behavior:
The emote either doesn’t appear, is replaced with a placeholder, or isn’t recognized at all.

Device Details:
• Device: iPhone (iOS 18.2.1)

Additional Notes:
This issue seems specific to iOS, as other iPhone users have reported the same problem.

Thank you for looking into this! Let me know if there’s anything I can do to assist in testing or troubleshooting further.

[tardy temple]

Mine did too 😢

[polar terrace]

These screens are now appearing everytime you play 1-5-9. They weren't previously.

[jagged crow]

I got it today also, 1st time in two months.

[quiet python]

You might change it....

Got it too.

[quiet python]

Not only chat, some player names are displayed incomplete in some cases
Like missing symbols or even letters 🌚

[daring walrus]

Yeah, this is definitely my main issue- not being able to use certain symbols/emotes in our name &/or them not showing up.

[small crater]

I've seen people whose names display completely blank on iOS
Very nice report btw, someone clearly has practice writing QA tickets 😂

[warm basalt]

Stopped getting Eve’s Tokens from lairs. No cap listed anywhere that I can find on the event page

[stray rose]

Same here

[radiant mountain]

Hey I need some help, I’ve encountered a bug where I have completely lost access to my Optimus prime hero that I bought..

[gaunt shoal]

He’s not in the hero list? Sort by color

[radiant mountain]

yep. i have completely checked and doubled checked and tried all filters. he has just completely disappeared from my roster for some reason. but i still have 24 leftover hero frags of him in my bag. yet he is nowhere to be found. i had him at +3 and lvl 271. before he vanished. he was the strongest hero i had currently at the time.

[gaunt shoal]

This will be a CS issue

[gaunt shoal]

Did you reset him. You have 24 frags. Check the very bottom

[radiant mountain]

yep he's not there. or at the top where he should be.

[gaunt shoal]

Submit a ticket

[radiant mountain]

where can I? the in game CS menu and chatbot is unhelpful. and i was told i might be able to find help here in the discord

[gaunt shoal]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[oak edge]

Did you try hitting fixed game first? Just in case It was a visual error that could be fixed? I've had heros disappear before that fixed it lol

[gaunt shoal]

We can only help suggest. Did you use this too

[radiant mountain]

no where is that option/feature at?

[radiant mountain]

yes. but thank you for the CS information.

[oak edge]

When you load in its in the top right corner

[radiant mountain]

gonna need to be a bit more specific on where you mean?, the only thing in the top right corner is the diamond amount and the cash mall

[oak edge]

Loading in

[radiant mountain]

ahhh ok. before you load in then

[oak edge]

That's called the loading in screen😂

[radiant mountain]

yeah, i feel dumb but thank you 😅

okay. hitting that button fixed the problem for me and i have my optimus back now, thank you! i feel dumb but glad i didn't have to contact support over this.

[oak edge]

Wooohoo good old fixed game button

[clear skiff]

Is there cap for the Eve Request event for Tokens for Lairs, don't see a limit but my lairs stop getting them before reset?

[sullen oxide]

A few people have reported that.

I haven’t seen any follow up though

[short obsidian]

How is S22 in this Apex for S911?

<@&742285797725569104> 👆

[sinful quarry]

Sheesh.

Also, this isn’t an emergency so please don’t tag all moderators. We’ll get you an answer once the glitch is figured out.

[short obsidian]

I'm sorry

[tough magnet]

Has there been a bug with not being able to transport food. I have a player showing 0’s and can transport everything else but food.

[quiet python]

Maybe you have safe rss open, these can't be transported

[tough magnet]

Ooh. I will have to ask him. Thanks for that info.

[quiet python]

Tap the food Icon. It shows you. Plus safe rss have this shield

[rustic moon]

Can't level up the skill even though it shows available and I have the points

[restive ledge]

👀

[gaunt shoal]

Been reported. Thank you

[gaunt shoal]

Also been reported. Thank you

[solid cloud]

This happens every time

[gaunt shoal]

Yeah. It’s been reported

[upbeat parrot]

Rally notifications are not showing up in alliance chat.

[honest wadi]

They didn't during beta either only showed up if you were on your normal state map so that people stuck outside don't see your rally notification

[upbeat parrot]

It doesn't in state either I checked.

[honest wadi]

You mean lairs run in doom map they won't only lairs run outside Doom show in alliance chat

It was frustrating during the beta test to especially when rallies are being run on footholds to they all show together on the side screen

[upbeat parrot]

No, it was when I was in state and a rally from my alliance member who was also in state was launched - no chat notifications then either.

I didn't even get one when I was in state and launched a rally.

It's very frustrating. We just did HM and it was a mess.

[honest wadi]

That is odd ours is working like it did in beta with notifications inside different from outside

[tacit haven]

Should be working now 🙏🏻

[upbeat parrot]

It is, thank you!

[gaunt shoal]

This would be something only CS can help with

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[small crater]

I get this popup when I attempt to place a rss mill on the doomsday map when there already is one.
(Yes I know that is not possible to do, the bug being reported is the incorrect error message text)

[north pulsar]

I have enough steel but it is saying I don't

[oak edge]

click confirm then go back in. You need to get to the new stack of steel

[small crater]

Is being able to super rally the doomsday sonic decoy intended? (edit: it lets you click the super rally box but doesn't appear to actually deduct your diamonds)

[floral cave]

The translation function is not working in doomsday event bookmark, we can translate in the beta version, but not now. Please bring it back.

[maiden kiln]

Forwarded up the chain. The translation appears to function within the bookmark menu, but unsure if they also intended to have it change the bubble text as well.

[quiet void]

Some tiles would be great in doomsday. They said they were improving it from beta, didn’t realize that meant none would spawn ever.

[small crater]

If I scroll around the map enough, I can see a tiny handful of people on tiles, so they must be spawning or they'd already all be gone. But it's a very tiny handful.

[clear skiff]

@in the doomsday event please work on getting more rss spawn in game. Should not have to wait till next location opens days later. Sure there are some but not enough to accomidate the amount of players in game.

[fierce spade]

Available fireworks don't show on map. Can you fix it? I already missed one day because I found out too late.

[vague pollen]

I thought I fixed that already. Bill must have screwed up the coding again when I was on break

[fair stratus]

That's for level 14, which is what we are on for today. It is showing others that are available on the map, so it's possible that they just collected yesterday's rewards, making it available.

[fierce spade]

It is my farm. I collected it before reset. After reset some appeared but not all. And it's not the first day it happend. I wasn't just sure and didn't have video.

[pure musk]

Rally quick join not correctly working in doomsday

[astral shoal]

Issue with eggs not able to be collected unless you close the game and open it back up. Don't know if it's Doom Issue or not

[oak edge]

It's also an issue with water wars

[small crater]

I expect this is a known issue, but the phase counter gets real confused when you complete multiple phases in a single battle 😂

[flat locust]

When using Quick Select Rider troops get a Shooter War Hound and Shooter troops get a Rider War Hound.. Plus Even more powerful Troop type War Hounds do not take priority over weaker Single troops War Hounds.

Troopsgender!

[terse olive]

Quick join features don't work for doomsday lairs, people can send full troops no matter the settings for the lair

[neon nebula]

Why aren’t rss tiles spawning regularly in doomsday. Is this intentional or is it a known issue.

[tardy temple]

when you first start, you have a lot of people in a small area, so tiles are scarce. as you take over more territories, it gets better. There is an update to this coming in tomorrow patch as well in response to feedback about how few there are.

[jolly helm]

Is there an error in the Formations tech tree? It appears that each item requires the prior tech upgrade to be level 1. Until you get to the Shooter / Rider formation, then it requires all of the tech above it to be level 5

I believe it should just require Research Speedup to be level 1

[slate flume]

Nope. Not a bug. They want you to upgrade all the prerequisites to lvl 5 before unlocking Formations.

[small crater]

Yep, the formation grind is real. Worth it, though.

[jolly helm]

Is it worth?

[small crater]

If you are a rider or shooter focus, 1000000% worth it. It's a game changer for completing ruins levels and leading rallies.

[real folio]

Issue with eggs in doomsday can’t find them missed about 5 now

[oak edge]

you gotta reboot to see em its annoying its been mentioned in here wish theyd fix same thing as water wars

[small crater]

When I exit from the Doomsday zone back to the regular map while on the map screen (rather than inside my sanctuary view), on two different accounts on two different devices when I loaded back in the normal world it glitched my map and I was unable to navigate anywhere or see anything until I restarted my game.

Glitched map screen:

[warm mural]

Dismantle is broken for me, I get this error on my screen

Dismantle is broken for me, I get this error on my screen

[restive ledge]

would be really nice if governors were able to still appoint titles and boxes to players regardless of them being in the event map

[oak edge]

#💭closed-game-suggestions

[subtle zephyr]

The Lv. 3 Chronicle icon seems to be mismatched to when Lv. 3 footholds are actually available? This is creating some confusion based on the icons / descriptions mismatch in the Chronicles and the countdown timer for when a lvl 3 foothold unlocks on the map (will we be able to occupy it when it unlocks on the map, which also matches the description in Chronicles? Or will we need to wait 1 more reset after the Lv. 3 icon seems to imply?)

[solid cloud]

Has this been reported? The images are swapped lol.

[glossy dagger]

I’ve been muted for a community violation. I’ve tried to contact.CS and it’s just a robot and there’s no help. I know I didn’t do anything wrong. Does anybody know how to remove this violation so I can continue to write and talk to my alliance I am a leader of an alliance and now I can’t speak to anybody.

I did contact them and it said you can handle it yourself and it wants pictures in order to submit it if I handle it myself and I can’t find
anything I did wrong

[gaunt shoal]

Only CS can help. Usually the lift will be lifted before they do anything. Just have to be patient

You could also contact them by email

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[barren glacier]

Cannot upgrade the last row of doomsday tech; First aid kit III's, says 'incorrect parameter.' All previous tech is maxed out.

[gaunt shoal]

This has been reported. Thank you for your patience

[slate prism]

“Other reports” such as gatherings, cannot be deleted

[rare swallow]

Some fireworks are now Christmas trees 👀 in doomsday map

[quiet void]

Warhound lab challenges broken at level 59?

[gaunt shoal]

You’re the second to say. You’re not getting credit for it?

[elfin trout]

time shown for auto heal is incorrect. Fri 11:00am is UTC+1 for me

[quiet void]

No, up to level 63, challenge stuck at 59, can’t claim it and move on

[gaunt shoal]

Mines correct. Weird

[gaunt shoal]

I reported to the captains

[elfin trout]

might be confusing my timezone for AEDT but im AEST so it shouldn’t be. it never has before

[quiet void]

Thank you

[gaunt shoal]

This is mine. Reset for me is 7pm

[elfin trout]

yeah my reset is always 10am, no time changes for me

[terse olive]

People from our alliance can only join rallies against zombie lairs that have a quick join button from the screen that shows all currently ongoing rallies.
As soon as you open a specific rally and hit "quick join" there nothing happens.
(Occures on the event map, no idea if it's also an issue on the state map)

[autumn zinc]

I cannot join lairs specially if the troop type is preset

The quick join button not working and also I cannot see the golden eggs shared on aliance chat , I had to exit game few times and until then all claimed so I lost many diamonds

[nimble zephyr]

Can only join rallies from the alliance rally center

[tame moon]

Cannot get rid of this and cs support said I claimed it now it's always saying there is a prize in this part of the game

[deft saddle]

Same

[woeful comet]

Hey guys I’m Dutch so translation for the game is Dutch for me. During DR the reward announcements are in Polish I think

[fierce spade]

Hello,
I'm aide currently and our alliance didn't qualify to doomsday. I received in game mail from doomsday alliance with coords for boxes. Coords are to our state but when I want to jump there it says "You aren't on even map. Can't procced." What should I do?

[maiden kiln]

They will have to head back to the main map to receive WK boxes, the game currently does not support assigning them across map

[fierce spade]

They were in our state map. I have a video but there are many other player so I don't want to share it publicly.

[maiden kiln]

Happy to take a look if you want to shoot me the video in DM

[meager rune]

Last 2 times I contacted cs for help I had absolutely no response from the in game option.

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[gaunt shoal]

There’s an email option.

[floral cave]

Please update description on wall, they are contradicted and cause confusion.

[small crater]

My doomsday challenge progression is showing casualty points but 0 kill points, and I am not the only one. I know I dealt casualties in the wall battle we just had but they are not giving me goal progression.

See kills at 0, this seems to be the case for everyone I have asked

[floral cave]

@small crater Only PVP points count

[small crater]

Yes, you can see I have PvP casualty points but no kill points

My battle log shows a fight with my stationed troop on the wall vs an attacking commander, and they took casualties in the battle but I am not showing any kill points for it

The commander that attacked me on the wall says that they received kill points. So maybe it is only giving kill points if you are attacking troops stationed on the wall but not if you are on the defending side?

[last pulsar]

Came here for this one also. Got no kill points for defending the wall against other players.

Has to be a bug right?

[latent marlin]

I came here for the same issue; some of my teammates and I are not receiving kill points but we have casualty points.

[thin brook]

Where Is the right Place to report a possibile bug?
I understand that no one here is answering

The 50% gathering Speedup 24 hours doesn't last for 24 hours: i bought It around the reset time and now it's not Active (After about 9/10 hours), and i'm sure i activated the 24 h and not the 8 h

[wicked nebula]

Anyone notice that all those battle coins we have been earning - including having spent money for extra rewards - don’t exist? And the store that you must spend them in doesn’t either.

[small crater]

Click on "Settlement Rewards" in the top right of the Doomsday screen, then look at the Rewards tab. You won't actually be able to spend them until the end.

[knotty surge]

Message says 30% but only 20% is healed

[wicked nebula]

So the chest on the quest rewards area showing I own 0 is bugged, and they don’t appear in your bag, but the number is right in settlement rewards….

[severe jasper]

I think the issue with no shields on state map might be a visual bug. I had a shield in doomsday, went back to State and it doesn't show on my HQ, but has shield in lower right

[hazy narwhal]

The avatar doesn’t match between my friend list and chat

[small crater]

I was hoping that the update last night would be to fix the issue of getting casualty points but not kill points when defending your doomsday wall against other commanders, but my kill points still show 0. Hope this is fixed before the kill point chronicle starts

[small crater]

I was definitely engaging in "any form of combat" -- and I received casualty points in those battles, just no kill points even though I know I defeated some of the opponent's troops

[grand tusk]

Hello not sure if it is a Bug or Design on the New event. We Took storage depot 9 and the shield was up after one hour the depot was Reset. What i saw is that the other Team Set there secure area to iron fortress 5 directly attached to the concquer. Not 100% sure if they moved it or if it was there already but we lost the progress of the morning with all healing troops etc.

[grand tusk]

Correction not safe zone it is main HQ zone

[restive ledge]

the latest system update refresh caused the resource tile search bar to go away after locating a tilt. it used to remain static.

[dense patrol]

Anyone having issues with scorched earth? all 3 of my accounts have now frozen after beating level 7

[final whale]

It's impossible to read these numbers in Doomsday

[small crater]

Dear Devs: Just Say No to "resize text to fit available space" and fix your UI layout properly 😂

[upbeat parrot]

Idk what's going on in s41 doomsday, but this is the 2nd day in a row that our stacking lairs all got canceled at the same time.

[red kettle]

It's game wide as far as I can tell. Lairs are on the field for a max of 24 hours, and all seem to have the timer expire at about the same time.

[upbeat parrot]

That's not a good change if that's the case. It took a bit for the higher lairs to respawn yesterday.

[gaunt shoal]

The timer on lairs has always been a thing.

[upbeat parrot]

Yes, but not canceling them all at once. Yesterday there were no 57-70 lairs for like 5-10 minutes on the map, and all of our stacks canceled at the same time

[solar kayak]

There is a bug with appointing wasteland king rewards while in doomsday map. Governor and aide can only send to recipients when not in doomsday. And recipients cannot receive while they are in doomsday. Both sender/recipient must leave doomsday map for the box rewards transactions to be completed.

[gilded zinc]

Please make the notifier go out! If this goes on for the next month I'm going to be extremely upset! None of my accounts in s330 qualified for Doomsday so why am I getting the notifier?

[marsh comet]

Stam glitch for firefly

[sullen atlas]

Same issue

[warm basalt]

Me as well, in Doomsday map. It finally let me attack when I had 11 stam, and took all 11 even though I soloed it. (Used/wasted Hunt Mastery)

[gaunt shoal]

It’s been reported. Please be patient

[devout hemlock]

Thanks Kaz!

[tiny ridge]

Fix firefly event… Stam cost is broken..

Stam comp would be nice too 😁

[uneven moon]

Stam aint bug on main map, only Doom

[fathom drum]

Yes 👍🏻 I hope we will get our Spent stamina returned from from DDL bug 🐛😢

[gaunt shoal]

It’s been reported

[tardy temple]

#❗status-update message

[solid cloud]

I want my Stam back tho

[nimble vale]

No stam for you...

[uneven moon]

You gonna have diamonds for compensation. I doubt they give stam back.

[open spade]

Are solo fireflies supposed to be using 14-15 stamina in doom instead of the 4-5 it says it should take? Uses normal 4-5 topside, wish I figured that out about 10 fire flies ago 🤣😭😑

[gaunt shoal]

It’s been reported #❗status-update

[main wolf]

Bruh just wasted so much stam not paying attention to the stam cost. Welp, another firefly bugged af lmao

[covert abyss]

I keep thinking the devs would be embarrassed at some point…..

[main wolf]

My biggest concern is what compensation is given. Cause IMO stam cans are worth more than a timed tavern coin or 2.

[gaunt shoal]

Let’s wait and see #❗status-update for the firefly doomsday bug

[covert abyss]

450 diamonds and 8 min of speed ups. 😂

[random idol]

Has the Doomsday rewards bug been reported? We have several reports of officers and players of multiple ranks indicating they did not receive the weekly rank rewards. I am our faction diplomat and I did not receive any rewards.

[sinful fossil]

Sorry guys.... 200 diamonds are lame.... 2K, 20K,? 200K? The people trying to get big are feeling like it's a cash grab. Good faith goes a long way. 2M? Go big or go home

[clever pasture]

I hope they compensate us for the 100’s of stam used for the firefly glitch. 15 per attack is costly!!!

[gaunt shoal]

Everything’s been reported. Thank you for waiting

[clever pasture]

Also, the bug reporting in game system has a bug and wouldn’t allow me to submit it about an hour ago. Still not working

[finite lodge]

Doomsday was reported before getting released but they still released it 🤦🏻‍♂️

Stamina usage on fireflies should be replaced by Stamina!

[lime scroll]

Using 15 stamina on solo firefly runs in doomsday

[oak edge]

#❗status-update

[clever pasture]

Yes it should since 240 stamina costs $10.00

[dreamy grove]

Need my stamina back

[nimble gyro]

You can keep my stam, just give me Apex claw, Apex Bass in exchange thanks

[gaunt shoal]

Stam issue for me has seem to be fixed

[open spade]

Same but will we get reimbursed for wasted stam before it was realized?

[vapid fog]

I would love my stam back 🥲

[fathom drum]

Thank you! 🤩 🙏

[vapid fog]

Thanks for the stam reimbursement:-)

[frozen ore]

Anyone notice we're missing war hound frags?

[loud swan]

Apparently I was the only one in my faction to receive Doomsday Week 1 rewards. Is there a fix coming for reimbursing the rest of the faction?

[halcyon lantern]

Firefly rally notifications are not coming to the chat in Doomsday. Has anyone else noticed this? I can join from the main screen by clicking the little rally timer... but nothing shows up in the chat. If I reload the game, it does then show the PAST notifications (that were not there previously), but not any new ones.

[frigid knot]

Can confirm rallies not showing in chat. If you restart app it will show the old rallies, but never new.

Update: Only affects firefly rally. Normal lair rallies are fine.

[fierce spade]

I have to be in our map as Aide. But I can give boxes and titles just with name. No need them to be in my state. Well, I hope it works because I did it whole week.🫣

[rough bobcat]

same problem

wrote it to official, there is no mail and no items

[solar kayak]

When I tried in doomsday, the remaining reward box numbers were as if I never handed any out. And gives me an error when I select the award.

Also the rewards are incorrect. I haven't tried with the name, but... Using the name makes me nervous. Do you know what the bigs say when you give Nataly frags to a farm? I do, because I have made that mistake before... 😂

[past falcon]

Currently some of us cannot join firefly rallies with the error msg unable to proceed cause not in same state - we are in the same state (right next to each other 😂) and did not even qualify for doom. Anyone experiencing this too?

[past falcon]

Well that’s not annoying or anything 😂 I reported it.

[next widget]

Why am I getting a message that I’m not in state so can’t join a firefly rally, but I’m sitting in my spot and can launch a regular rally??

I can join inly by click on this

[surreal tide]

Getting the same message

Can still join from rally button on right side of main screen

[sonic tinsel]

Getting same message!!

[oak sigil]

Yep getting the same message, and I am not in the Doomsday event so I am in the state.

[feral plaza]

Another bug now HQs in state no longer say they are in state this hq can not participate in doom either and won’t allow to join rally of another hq that also can not participate in doom

[tough magnet]

Temporary solution is to go to alliance page and go thru Alliance War to see the rally. We just used this successfully

[small crater]

I have received my missing faction point rewards in two different states, including on an officer account, as of 9:32am EST (reset + 14:32). So that issue seems to be resolved.

[jade rivet]

I am trying to send My alliance members food, and Apparently I have nothing while I have 3M food

[rancid zinc]

That 3mil is most likely safe rss and cannot be traded

[strange ether]

This is the message you get when you try to join a firefly rally from chat.

[maiden kiln]

#❗status-update

[fierce spade]

It can't happen to you know because you don't have Natali this time in boxes.😅

[solar kayak]

says the bug, but we're in platinum. lol

[uneven moon]

If you tap at your rss at the top, you will see rss, protected rss and safe rss.

Dont open rss with the green shield unless you use them for personal development, they are the annoying safe rss.

[meager harbor]

I keep trying to join Firefly rallies and I'm being told I'm out of state.

[gaunt shoal]

#❗status-update

[jagged crow]

Things are tuff in Dev Land! They need everyone to spend more money so that they can get their Crappuccino to help them fix game bugs while making more to fix tomorrow!

[slate flume]

Has anyone else experienced an influx of "data request timeout" pop ups since reset?

[analog atlas]

came here to say this. it's every 2 minutes

[fallow cobalt]

Already in the bug tracker

[elfin trout]

launched doa. no timer for how long til zombies appear

[torpid pike]

Got the same problem

[tardy temple]

Some in my alliance had that issue too. My accounts could see it. Not sure why though.

[turbid trail]

When we click on the rally invitation in the alliance speech, a warning pops up saying you are not in this state.

[maiden kiln]

#❗status-update affecting many players, until the bug has been fixed you should be able to join through the rally window

[final whale]

My farm account just got this compensation. But main acc and other players in my alliance did not receive it

[outer flume]

using iphone 14, latest OS. All event lair rallies not showing up as banner

[tardy temple]

This is not a bug, some accounts did not get their weekly faction rewards, only the accounts that were affected received the announcement with the missing rewards.

[final whale]

Could you please tell me the crteria. My main acc just got those compensation. So I am curios what was changed for my acc while other players from my alliance still miss those compensation? What happened to my acc during these 4+ hours

[gaunt shoal]

I noticed not everyone is getting them at the same time

I just got on my main just now. My farm many hours ago

[tardy temple]

if your account got the weekly faction rewards, (would be in system mails unless you deleted it) then there will not be compensation for that account. Other accounts that did not get the rewards will get the compensation matching what they should have received based on their factions rank and their accounts rank in the faction.

[obtuse bear]

Same

[lusty shale]

I didn’t get rewards at all yet. No mail in system message about faction rewards. Checked back 3 days worth of messages

[final whale]

I'm afraid it did not work as you described. My main acc did more quests and got more rewards. This morning farm acc got compensation. Later this day my main acc got compensation. Accoding to your message my main acc had to "undo" or "unclaim" some rewards to get compensation.....

[tardy temple]

then keep waiting. rewards are still being pushed out

[lusty shale]

On a separate account they got both. I guess some folks are special and just get extra free rewards.

[valid hare]

Got the mail and got 2/3 listed rewards. Never actually got the uranium though

[upbeat sky]

Firefly event is acting strange. Besides not being able to join a rally from alliance chat, the firefly messengers' recommended might to defeat and the actual might needed to defeat them is wildly off. 112 mill might should easily beat a 13 mill might messenger. Help with this?

[small crater]

The recommended might is referring to your march might, not your overall might. Go find a zombie or lair and go into the march select screen with your main march and take a look at the might number near the bottom, that's your march might.

[oak edge]

Or just go to hall of war and look at your pre set no need to make it harder. Although as a shooter I noticed ill have the recommended might and still not pass something. Firefly keeps proving how much it's such a different event 🤣