🦗bug-hunt

[oak edge]

In UTC timing they drop every even hours 1 minute after as a heads up for this time of year(im est and it matches this pattern too)

[crisp thistle]

Hey guys - With the new Queen Anne’s Event going on - Note no Cannonballs are being offered when claiming the dailies required to acquire the 5 cannonballs.

[maiden nimbus]

Did my daily quests, but didn’t get any cannonballs

[sullen oxide]

#❗status-update
Read this before posting about missing Cannonballs

[grave gull]

I'm reading that you have to use cream instead of Cannonballs

[sage grove]

same

[gusty tusk]

There's a problem loading accounts when switching bases. Also the game hangs when exiting the game. I wonder if the issue is connected to missing Cannonballs during maintenance fixing.

[wary shore]

Instead of Cream should be Canonball, I believe it need to be updated to not confuse

[fervent pivot]

Anyone have issues logging in? I’m hanging up on the loading screen on my iPhone. tried to delete and re-install the game, but it didn’t fix the issue. Logging in through the iPad works

[tacit haven]

Have you tried the "fix game" button on the loading screen?

[fervent pivot]

Doesn’t get to that screen.

Update: Magically started working again. No idea what’s different. Will update if it continues being an issue.

[tidal ingot]

Yes there is no solution it's purposefully designed you must buy, then you must still be careful otherwise you'll have to buy another if you lose. It's horseshit I agree. I like a challenge however presenting something as winnable is a deception I don't like. It's the same with everyone of those games. Tetris will give you the block to lose every time. Never the one you need.

First the stamina bottleneck and now AP is choking the gameplay.

[fervent zinc]

Please fix this. There is no reason that any wording should get corrupted. It happens on any device even from fresh install.

[gaunt shoal]

Happens to all of us too

[oak edge]

Thanks for the reminder I need to full shutdown my phone for 15 minutes again lol

[fervent zinc]

Yep. Just pointing it out once again. Haven’t for a while lol

[slim fjord]

Mine looks 10x worse when it goes weird and in a different langauge 🤣

[maiden loom]

Ummm… just got in after maintenance… game is still lagging…

Was this supposed to be part of the fix up or not?

[keen kraken]

I have been governor 2 times but I did not get credit for one. Can this be fixed? I am about to get my 3rd term and would like my achievement please

[sullen oxide]

Was the first time before achievements were released? They are not retroactive.

[keen kraken]

6/18/22 and 11/19/22

[sullen oxide]

Yup. First one was before achievements started.

#🩹patch-notes message

[fossil meadow]

Anyone else have this issue? I have the mods and locks to get my first gold framed gear, and it will swap out my 1* for a 5* boost, but it’s also making me swap out a 5* boost that is locked!? And whether I tap Remodify or Replace, it only comes up as Replace. So I’m stuck.

[oak edge]

Is Your stuff improperly locked? And have you hit fixed game

[sullen oxide]

The first line was not locked before you rolled.
Notice it is not locked

[fossil meadow]

And I can't lock it now and remodify? I have to lose that 5*?

[sullen oxide]

Unfortunately yeah.
Everything must be locked before the roll. Or you have to start over each time.

[lusty shale]

So we keep seeing yellow march lines coming to our hub during wasteland. Touches hub and returns to a space with no base. No attack or scout reports. We have pics and video. We’re able to confirm one name and it’s in another state that’s not even part of our wasteland event today

[oak edge]

Yall hit fixed game? Ya looked glitched

[slate flume]

Something similar happened during Wasteland Conquest one time. Players were seeing random marches heading towards their state hub. 🤣

Were these glitches happening when the feast was going on - roughly 2.5 hours ago?

[oak edge]

Omg that's why that glitch looks familiar. I remember feasts doing funny things like this before

[lusty shale]

We had 2 back to back feasts. And yes during both. Now that I think about it, I think it stopped after. 😂

[slate flume]

Yup. That would do it. Too many things going on at once. Overloading everything. 🤣

[lusty shale]

We had states accuse each other of scouting our hub when we had a NAP for war 😬. Game glitches getting folks up in arms over here 😂 😂 OMG we all feel real stupid right now

[small ether]

Is anyone else not able to use fb to log into game? I keep trying but it doesn’t move past the fb log in screen to accept

[gaunt shoal]

You may want to clear the cache on your device. And reset your WiFi

[small ether]

That didn’t work, I’ll just try that account later. Thank you though

[oak edge]

So I checked the down detector they are having issues currently

[small ether]

Thank you

[pearl totem]

So I ran into a bug with the website where you collect your 4 Anniversary Celebrations rewards, and I don’t know if it’s just me. It’s been saying that I have only logged in a total of four times, and I’ve logged in to it everyday, and it has been a total of 8 days since I started. But it may also be the fact I am using my phone to collect the rewards.

[timid relic]

I'm trying to log into the game, but it's telling me there is a bug in the game.Is anybody else having this issue currently

[past fiber]

No, everything works fine. Check your internet connection. Try exiting the game, switching your airmode on for 10 seconds, the off and then start the game again.

[timid relic]

I had to uninstall and reinstall the game four different times but I was finally able to get it to work

[past fiber]

No, it should be ok with phones. But the event finished on the 5th of August, you had to log in 7 consecutive days on that website before the end of the event.

[past fiber]

Great, happy it worked 👍🏻

[pearl totem]

Ah

[sinful folio]

I am having a problem with Beard shop. Ran 52 true lairs and no bottles. Should have added an additional 520 bottles

Started with 642 bottles, ran 52 true no change

Should have added an additional 520 bottles, but did not

[sullen oxide]

What do your lair logs show?

[sinful folio]

Shows 642. Think I found out why it glitched. I used preset march more than once per march. It doesn’t return from lair like it does from tiles if used that way. For some reason it didn’t record what I got from lair, but I have lair logs that show victory and amounts. My logs show 52 completed. Finding this I also missed out on some yesterday, by not checking

[still badge]

Switching from State 100 character to a new state causes the load to stop at 55%, you have to restart the application to fix it, please report to the devs

[tiny jasper]

Bottles not being added.

[dull pier]

55% is when the device trys the game server. It's a connection issue. Usually switching airplane mode off and on will fix it

[still badge]

It works immediately upon closing and reopening though or if you keep it off before it fully loads and unlock your screen after several minutes 🤔

But I might try the airplane one too thanks 👍❤️

[silver tendon]

Not sure if this is a bug...
This level has no solution. Cs said they have no way to check if it does but assures me there is one.
.....There isn't

[floral cave]

Wow, did you manage ftp all the way to level 15? That's great!

[floral cave]

Yes, no solution happens, for me, it starts at level 6

[silver tendon]

No I bought a reveal

[floral cave]

I personally don't recommend buying reveal, they are not worth it. Only buy extra tubes. If you put your into a online sorter and it said no solution, then you have to buy extra tubes to pass it. But again, you are really lucky to reach level 15 without extra tubes

[silver tendon]

CS said that it is passable without any purchases

Reveals are worth it to me. Otherwise I have to guess color to put in sorter until I can reveal them all

[floral cave]

CS also said it is possible to random craft a apex deathclaw, so...

[oak edge]

CS isn't always there in the head. It's very common knowledge there are some unsolvable ones

[silver tendon]

🤣 good point. And I get a random number of diamonds in a diamond surprised box but somehow always get 38

[floral cave]

I got 38 all the time, ALL THE TIME

[real zenith]

I am not getting the free build speed up. I have a building at 12 min and I should have free 30 min speed up.

[tacit haven]

They changed it
#🩹patch-notes message

[tardy temple]

yeah the free builds are now automatically deducted from the start of the build

[night torrent]

can't log in since hours

tried everything - also deinstal

[slow rapids]

Dear Commander, you seem to be having troubles logging onto the game. Try the following adjustments:

1. **Tap “Fix Game”**in the top right corner of the loading screen

2. Switch your connection from WiFi to your network, or network to your WiFi (depending on which you were using)

3. Turn on Airplane Mode for 10-30 seconds, then turn it off

4. Restart your device

5. Clear your device cache through your device settings

6. Use a VPN — A Virtual Private Network (VPN) encrypts your personal data and masks your IP address. (free VPNs are available through an internet search, as are paid VPNs)

7. After ensuring your account is bound to a login such as Facebook, Apple and/or Google — uninstall and reinstall the game

If you continue to have login problems, please contact CS through Email: [e-mail] or Facebook: facebook.com/PnS.37Games

If the issue is widespread, Mods will report the issue to the Captains. Thanks again for your patience!

[daring walrus]

Having issues with the parchment treasure map. Yesterday I completed my daily quest and went to collect and was only awarded 1 parchment and I bought more with diamonds. Today I have done most of my daily and was only able to claim 1 parchment.

[elfin fjord]

Isn't this a flag bug?
Attached is our next opponent's last match, and the battle log of their last match. The left lane is clearly weakest in the battle log (last member only in 300k troop size vs 500k+ in the rest), but the general lane info showed mid lane is the weakest.

[oak edge]

It's not very accurate being people do move lanes around to win. So it's not necessarily wrong it's just what they had last match

[elfin fjord]

They can't move around during a match (recorded in the battle log), so how can the might of the last match of the opponent be wrong. The only explanation to that would be they snapshot that stats at some point prior to when the match was actually taken place. I don't see how we can resolve the discrepancies otherwise.
The text clearly stated the might is from last match. Even if they can move around and might will not reflect upcoming match, the last match might is recorded in the battle log.

[oak edge]

It's not something I frequently pay attention too cause flag capture can be weird at points. Idk if last match means previous flag or current 1. You can also move players around individually so not knowing what the other team did could make things not as accurate.

[elfin fjord]

That's why I'm saying this should be a bug the way it's written. "Last match" and "this round" clearly means last match is not current round, which means the last match information is inaccurate. The battle log though is accurate because I can confirm with my own alliance battle log that the lanes displayed correctly, so it must be the top level screen about opponent last match is wrong.

[finite lodge]

Anyone else had a bug when relocating to another state and your on the map to attack it automatically takes you into your sanctuary? It's happened this week aswell as the last Valiant too 🙄

[oak edge]

It's been like that for a few valiants now its sooooooo annoying

[finite lodge]

I wasn't sure if it's been mentioned or not but something that definitely needs fixing, I think it happened during WK too?

[gaunt shoal]

Correct.

[sullen oxide]

Yes. I report it each week.

It didn’t actually happen to me today. Thought maybe they fixed it 😭

[gaunt shoal]

The unlucky time right when you’re about to send the marches when switches you

[finite lodge]

Yeah last Valiant my mini got hit on the change over... luckily he's tougher then it looks but the switch over stopped me from jumping or reacting in time

[boreal forge]

Showdown bug: I accepted a quest, I had the attempt deducted from remaining attempts, and the quest disappeared from the pane of quests, but the quest didn’t start. I simply lost the attempt. This has happened multiple times.

[floral cave]

Quests are time limited, you need to finish a quest within a 1 to 3 days period

[keen heart]

VC bug. I lost my 8 hour shield when I went out to another state to gather. My shield was just missing when I got there.
This happened twice.

[alpine heath]

I play mostly on my PC, When I am chatting is there a way to send my message the enter key (carriage return)?

[boreal forge]

It was immediate. It too the attempt, but the quest never started.

[sullen oxide]

You have to pay, then select. It is a 2 step process and someone probably took the quest when you were paying for it.

[strange tulip]

anniversary bubble

anniversary bubble can’t be claimed?

[gaunt shoal]

Click the name of it

[strange tulip]

Thanks , it worked , but where do I see this bubble

[nimble vale]

When its activated it will be on the end of your message when you use the ingame chat.

[past fiber]

Yes, unfortunately that bug has been already reported previously to the devs.

[fiery gale]

I’m unable to access the User Center. Click the button and nothing happens

[fiery gale]

Restarting game fixed this

[oak edge]

1. Delete the screenshot from in here
2. In game click it and report for rss trade. This option works really well to get rid of em

[uncut knoll]

match-3 doesn't match...

[floral cave]

https://tenor.com/view/cat-huh-cat-huh-etr-gif-15332443943609734737

[ashen marsh]

Marcus wording needs to be fixed

[fluid acorn]

I never received box 12 in the new holiday event Trials of survival. Anyone else have that issue

[vagrant oriole]

For trials of survival, the boxes are on the top left of the event page, the x24 on your screenshot. The boxes will be gone after the event, whereas the keys will retain. The keys won't show up in bag either iirc.

[fluid acorn]

Oh thank you

[grand mulch]

4성 확정권 구매해서 사용했는데 카드를 안줌

[hushed hinge]

Can't log in my account

[tacit haven]

Have you tried some of these?
#🦗bug-hunt message

[mellow rune]

My Samsung tablet has a hard time with this game. Frequently when I go from base to world view the game hangs and crashes...Very very annoying. It will also do the same thing when going from either view to an event...crash.

[cunning rover]

Has anyone had an issue with alliance members being randomly ported out of the alliance territory? Or any idea what might cause this?

[vagrant oriole]

Are they active players? Normally if a sanctuary's wall def drops to 0, they get ported away. Valiant conquest is common cause of wall dropping to 0.

[tardy temple]

Yeah each hit drop def plus will cause the wall to burn for 30 mins per hit and wall def drops in increments while you are burning.

[cunning rover]

Yes, daily active. I know for sure one had no battle logs

That was the first question i asked 😄

[vagrant oriole]

Is part of their sanctuary in other alliance territories? Could be force relocation skill usage for wk.

[cunning rover]

No, all were completely in friendly territory. checked with one that was relocated, no battle logs and was shielded the entire time... 🤔 i'm at a loss

[oak edge]

I sometimes random relocate myself without knowing👀 did they do that?

[wicked nebula]

777 Missing from today's Event schedule?

[oak edge]

It's been missing #🗓regular-events message reading system mails would of told ya it was missing

[halcyon cypress]

Hey, i've posted earlier but got no answer.

Invested Nova points in Damage reduction. And my lair results got WORSE. How is this possible? Why to even make such ability that makes you weaker??

#🦗bug-hunt message

[restive ledge]

no joy at all so far this week?

[tardy temple]

no, they sent out a system message in game last week that it was being paused

[signal ocean]

None of the march skins I set for troop sets in Hall of War displays. No matter what I choose it just shows the main skin I equipped.

[oak edge]

Your monster percent never changed so how is it a bug? Yea your casualties went a bit up like very tiny... but I always found that a little normal with shooters... did you change anything other than that? If so its just shooters being a bit weird. An event monsters aren't a great indication of upgrades

[robust stirrup]

Joy 777 event never popped up

[tardy temple]

https://cdn.discordapp.com/attachments/801628974157004821/1277605299741655170/IMG_6840.png?ex=66cf17a8&is=66cdc628&hm=69d550dc7d74c57060cc355edcdcbc1f5078c07d7f9a346eeeb7cfd36ac05121&

not a bug

[toxic skiff]

Anyone else missing Joy 777 ?

[dim urchin]

Look at post literally above this.

[hybrid spire]

It's not a bug It's possibly a glitch?

[gaunt shoal]

What is?

[acoustic dirge]

[surreal drum]

Not that I think they do anything, but my traps are all gone. I didn't see this in this patch. Was that supposed to happen?

[brittle lintel]

After the update all my traps are gone, also.

[vast birch]

Same, traps are messed up

[brittle lintel]

Bookmarks are not working.

[past fiber]

PLEASE REFFER TO UPDATES HERE

#❗status-update message

[placid scroll]

All Arabic language words are reflected in lists and translation group chat

Si siht gnisaelp ot eht s'resu eye

[surreal tide]

Soooo Im an English speaker and I have some in-game texts appearing as… mandarin? I believe.

[cunning rover]

If it ŵas only one player i might think so, but it happened to three. They logged out in the hive and when they logged back in they were out in the boonies...

[terse olive]

I don't think everyone got that message.
I checked my system messages multiple times and there's no message about 777 being paused for improvements.

[oak edge]

It was definitely sent out but I noticed after the update mines missing now

[uncut knoll]

I noticed that after the update, the bookmark list now always opens to the Like tab. the previous behaviour is to open the last used tab such as Friend or Enemy

[inner mist]

Unsure if mentioned already or not. No one I've asked can buy Nova Points Choice Cards. Assuming it's a bug?

[inner mist]

Ok minor game update and now it's gone. Nevermind lol

[halcyon lantern]

So… the fact that this appears every time I login has to be a bug, right?

[slate flume]

Unfortunately no. 😓.
Mods continue to report that there are too many pop ups / screens advertising packs and very little options to stop them.

[halcyon lantern]

I spend enough money and time on this game… to have to navigate ads is honestly insulting. The devs need to fix this immediately if not sooner. I am not the only player who will feel this way. Thank you for your kind and timely (!) reply! 🌹

[slate flume]

We'll continue to report it. 🤗 It's their interpretation of helping players grow 🤣

[halcyon lantern]

Thank you… hopefully they will begin to interpret it as a reason players leave… because if it continues, it will be.

[oak edge]

And trying to trap me into buying it by accidentally clicking... really funny pns my debit card isn't on file muahaha

[tiny lichen]

Nice wasting people's time 👍

[high musk]

Posting for an alliance member.....
Has anyone experienced this screen since the recent update when attempting to view the world map?
Caches have been cleared and he is unable to submit a cs ticket due to eternal load spinning

[oak edge]

Been there on and off for about 6 months now going out of sanctuary

[high musk]

have you found any workarounds/solutions? Or do you just pull your hair out until it decides to work? lol

[oak edge]

I just ignore it. It usually goes away after a few seconds

[high musk]

shoot, our guy is saying its stuck like that for 10+ minutes before he gets mad and exits the game completely

[oak edge]

Have they rebooted and hit fix game?

[high musk]

Not sure but I will suggest it. Thank you

[sullen oxide]

It is mostly caused due to either phone memory issues or non updated app/operating system.

[high musk]

thank you

[glad saffron]

Fox's Test question wich wants to know for when Auto Speed Up is vailable is still there. The "right" answer ist VIP lvl 5 but actually it is default since a Patch in june

[rustic moon]

доброго времени, модераторы, сегодня купил в редкоземельном магазине знаки славы - средства списаны, а знаков славы не появилось. с ботом из службы поддержки проделали много раз всё, что он предлагал, но результата нет. как мне забрать купленные предметы?

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

Option 3 | Facebook Messenger
@PnS.37Games
You will need your UID, which can be found under Settings > Account

Option 4 | Website
Service.37games.com
You will need your state number.

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[thorny sun]

Bookmarks keep jumping from "Enemy" tab to "Like" tab

[polar terrace]

Mine keeps defaulting to "Like" when I use it. Which is kinda annoying as all of my bookmarks are on "Enemy". It used to stay on "Enemy" until I switched tabs, IIRC.

[daring walrus]

Previously, in Campaign 23.4, we could earn 2-5 three-star manuals per blitz. However, after a recent update, it seems we can no longer get up to 5 manuals per blitz. Since the change, I’ve used at a minimum of 50 blitz tokens, and each time, I’ve only received 2 three-star manuals per blitz. Previously, when using 5 blitz tokens, I would typically get 1-2 instances of 5 three-star manuals and 2-3 instances of 3 three-star manuals.

[oak edge]

I've never heard of 23.4 for blue books. I think it was 1-15-9 the farming spot. Also book drops can be really random

[heady python]

Bronze Bianzhong isn’t in the event schedule. Is this a mistake?

[languid crypt]

DOA event was bugged last night. Everyone in the alliance were not able to attack any zombie and it just prompts "Incorrect Paramater"

I've raised this issue with support but their response is appalling and straight up bonkers.

Response from Support
Dear player, hello. Please rest assured.
The zombie you selected was summoned by another player. Only the player who summoned the zombie can attack it, and other players cannot.
We have updated the game. Previously, many players reported that the zombies they summoned were attacked by others, which affected the gaming experience. Therefore, we made an improvement. We hope this is understandable to you.
If you have any suggestions for the game, you can also tell us at any time. We highly value your suggestions.
We sincerely appreciate it if you could click the "Rate us" button and select "Very good" 😘. That will motivate us a lot to offer better service to you and other players. Thanks again! (◍ • ᴗ • ◍) ❤

[sullen oxide]

Resubmit to CS.
Unfortunately they replied regarding a new patch note item because they didn’t bother to actually pay attention to what you wrote.
Did you submit that screenshot? Either way, resubmit, including the screenshot, and say “Defence of Alliance” instead of DOA to help CS be less wrong.

[daring walrus]

@sullen oxide Yeah, so I’ve actually been using 23.4 for farming 3 star manuals for a while now and until about a week or so ago it has always worked for me. And like I said if I used five blitz usually two of the five would be five blue star manuals. But yes, everybody used to tell me 15.9 and 20.9 . But I was on a mission to receive more than 3 of the three manuals that’s when I discovered 23.4

[finite rune]

Showdown not working??? I have the use AP task and it’s not counting any I use. Others in alliance are having issues as well

[balmy gyro]

I see this message when I open the game. But there's no latest version in the playstore. Tried fix it and it didn't work!

[dire tundra]

Does anyone know of an issue logging in using Google play? I have a few members that cannot access the game.

[oak edge]

You mean gmail?

Down detector showing some spikey issues right now logging in seems to be 1 of those problems

[dire tundra]

I am asking Thank you

[dense patrol]

anyone else got mad lag spikes?

DoA was nearly impossible at reset +2

[slim fjord]

My doa was the same

[dense patrol]

I am legit terrified to attempt speed training

[slim fjord]

I actually just sped trained 30 mins ago, wasn't bad. But doa at +2 was

[sullen oxide]

Our DOA was +1. Zero issues.
Also did a pile of building and research without a single lag.

[thorny sun]

Oops, that's what I meant

[fallow cobalt]

Это должно быть здесь https://discord.com/channels/742276665421594644/773208304603496468. Удаляю.

[polar iron]

What determines "tech pts" in tech speedups. I just speedups t8 units both 3 days each and I still have not hit the min requirement for ace. How? 6 days speedups is a lot. How do you determines those points cause it gives you many more for building speedups. Even though it states they are distributed the same.

[sullen oxide]

It is the might gained, not the speedups used.

[dim urchin]

Tech speedup like this symbol?

This one is Research speedups only. There is also a building tech only.

The training one says, "Total Training Speedup" so there shouldn't be a 'tech' confusion.

[surreal tide]

I just bought about 2k worth of rock hammers and they didn’t show up

[sullen oxide]

What does it show here?

[surreal tide]

I have an alliance member that experienced the same issue

[floral cave]

You are on level 2, I think you used your hammer in your level 1.

[surreal tide]

I didn’t.

[floral cave]

You get 2+2+2 = 6 hammers from daily activity points, plus the 7 you bought, which is a total of 13 hammers. That means you used 11 hammers on level 1.

You need at least 11 hammers to pass level 1, which is the exact amount of hammers you spend, so good job on that, you did not waste any hammers

[surreal tide]

I bought the hammers at the beginning of level 2

[floral cave]

Did you spend any real money on hammers?

[surreal tide]

No sir, just the diamonds and daily collections

[floral cave]

Then it's impossible to pass level 1 with only daily collection from day 1. You need at least 11 to pass level 1

[surreal tide]

How do I have 12 now then?! I didn’t buy anymore.

[polar terrace]

How many activity points do you have now? Starting at 200, you get 3 hammers per claim so if you hit 4 more activity claims, you would have gotten 12 more hammers.

[surreal tide]

So the other guy was wrong, you can do a level with just daily activity points?

[cursive timber]

I have a constant notification for the Underground Vault event and when I click through, there’s nothing there. Am I missing something or is this a glitch?

[oak edge]

We all do

[cursive timber]

THANK YOUUUU I scrolled through and didn’t see it but I was like if I missed other posts about it hopefully someone will see this and say something lmao

[nimble vale]

Yep... That dot is there treating us like a bunch of cats... 😂

[polar terrace]

No, they were correct. You couldn't have gotten enough daily activity points on the first day because you only start getting 3 hammers at 200 total daily points. The first three activity claims were only 2 hammers.

[daring walrus]

What happened to the NPC for zombie lairs? Fred & Gary? They have always been there too, reinforce if case no one joins the Rally. ever since VC they haven’t been there.

[gaunt shoal]

As you grow they disappear and now you have to play with other people

[daring walrus]

@gaunt shoal Thank you for letting me know 😄Our alliance has always had them & also always been pretty strong, so we were confused when they just dipped out on us!

@cursive timber So they want you to buy the hammers with your diamonds 😂🤣 That red dot will remain unless you buy the max hammers with your diamonds

[nimble vale]

The red dot is still there even after maxing the hammers...

[daring walrus]

@oak edge Yeah, it definitely was working. Just to confirm I checked with the others I had shared the info with and at least 5 other players and officers were l also using it. I also have screen recordings of me using 5 & 10 blitz at a time on 23.4. Either way they must have realized & updated the game. 🙄🙄

[daring walrus]

Hmm..🤔

[cursive timber]

lmaooooo you’ve gotta be kidding me. They need to be sedated. 😂

[oak edge]

The state infirmary is in the wrong language lol

[rustic moon]

.

[rustic moon]

Farm shows as unoccupied, but when you click on it has someone farming.

[still pelican]

Hello, I've come to show the following recording of an error regarding message translation

*quick note, that is the only message that translated into an error. Every other message was normal

[sullen oxide]

It says you NEED 4 perfect to make 1 frag

[nimble vale]

A good reason to work TT4, if you want to build Kajisha

[still pelican]

@rustic moon Save Hero Perfect for Scarlett if you have her

She only needs one Hero Prefect to be a single fragment

[sonic river]

Cannot select reward

[surreal sundial]

Same issue.

[jaunty ore]

I put in a ticket but I'm also not 100% sure on my server because I'm pretty new and I wasn't expecting this.

[sullen oxide]

Contact CS. Also delete this picture because it has your ID in it

[white elbow]

Hallo, hab gerade 50 Münzen im Event Freudekapseln investiert, aber die Anzeige für den Hauptgewinn hat sich nicht gerührt. Könnt ihr da helfen?

[slender vault]

problem: unable to select top reward in Ruins Exploration event.
repro:

1. open Event Center, switch to Holiday Events tab
2. open Ruins Exploration event (event UI window opened with blinking '+' symbols)
3. tap on top '+' symbol
   Actual: one item 30K food 999999 is displayed, not possible to select it.
   Expected: several items with Ambience are displayed, possible to select one.

Additional: if you tap another '+' tab you can properly select the reward there, but not the top one.

version: PC
account age: approximately 25 days
other: HQ 16, moved from new to old state after creation (approximately 25 days ago)

[slender vault]

after New Version today problem is solved. thanks👍

[daring walrus]

Is this a bug orrr??

That I am unable to purchase anymore keys through the intel shop?

[floral cave]

You can only purchase 10 keys from shop

[daring walrus]

https://tenor.com/view/bunnies-what-confused-meh-gif-12007368131756137942

[oak edge]

If you bought the 10 in there you get no more

[daring walrus]

https://tenor.com/view/pout-hmph-cute-gif-946840937018228855

@floral cave 😂 thank you for letting me know 👍

[daring walrus]

https://tenor.com/view/angry-mad-furious-upset-annoyed-gif-17212761

😂🤣😂😂 😜

[clear night]

Auto allocate is giving an error, but it’s not in our language so I don’t know what it means.

[gaunt shoal]

Is it a big alliance? Can you manually give one

[clear night]

We were able to manually allocate to most members, but one in particular was giving the same error consistently. He was in our alliance last week too, so not sure why

[sullen oxide]

Did that person change alliances at all? If so, did they get a box in the alliance they went to? That is usually why you see that error.

[clear night]

That could be it, she did leave for a day and come back. That makes sense, wish the error message would have translated though lol.

[daring walrus]

I recently upgraded to HQ 25 & received the first cube. When I tap the other two slots, it says those cubes can be obtained through daily quest. I complete my daily quest every day and I still haven’t received any cubes.

[polar terrace]

Once you get to L25 Gear Factory, you'll start getting a Cube Random Box from dailies. But since it's a random box, you'll get an assortment of cube stuff from them. Just keep opening the boxes and you'll eventually get the specific cubes you need.

[craggy lantern]

wondering if someone can help me understand what this is. I get it every once in a while if I'm playing on emulator and I tab back and forth between applications

[crisp lynx]

I contacted the game CS about an issue that I have, notice the store won’t sell me anymore crowbars, then notice that I have used 500 try’s to get the top prize and it tells me that I need 51 more try’s, this is insane, after spending hundreds of thousands of diamonds and contacting CS about the game not letting me buy anymore crowbars with pages in the item shop, CS tells me to hurry up and buy them with my money!!! I would get 2 for $5.00!! I need 51!!! It should never come to this extreme, I get no satisfaction from a game crew that only cares about profits and not about the player, I have spent plenty of money in this game, but I refuse to do it now, beware all players!!! This game and its crew only care about ONE thing!!! And it’s not your satisfaction with the game.

[sullen oxide]

Not a bug. Just a complaint. 🤷‍♂️

[devout hemlock]

1/1 build queues in use should be blue, like it is with research below

[plush echo]

Gear factory is bugged not allowing crafting in material production.

[plush echo]

Seems fixed now after last update about 1 min ago

[sullen oxide]

Yeah, I panicked this morning thinking my ongoing HQ build was gone or finished or something.

[modern sentinel]

Anyone know why I keep getting this invalid hero deployment error on Arena? It's happened 3 times in the past 4 days, and I've lost every match when my heroes inevitably just get wiped out while having significant life remaining.

[balmy gyro]

@sullen oxide any idea if the crowbars are going to be converted to shovels after reset?

[sullen oxide]

Eventually

[balmy gyro]

@glad pilot

[polar terrace]

Noticed this was fixed by the latest updates/patches. Thanks PNS!

[regal adder]

Why i have one building queue lost?

[polar terrace]

They collapsed the multiple icons into one. Just tap on the building queue icon to access your other queues.

[regal adder]

I Had two Queues. But now only one

Had to buy the second. Think my time in Game is over

[polar terrace]

Did you try tapping on the queue icon as I suggested?

[regal adder]

Sure. And then i Must buy the second queue. But before the update i had already two.

[polar terrace]

Ah, OK. That's a different issue then. I never bought the 2nd queue so can't help you there. You may want to reach out to CS if you want to try and restore it.

[sullen oxide]

It always showed 2 queues before, even if the second was not permanent. You can still use diamonds or golden hammers to use the second build queue.

[regal adder]

I had a permanent second Queue. Since today. And now i Must buy it again!? No way. Looks Like fraud

[sullen oxide]

What does your screen say? If you bought it, it is still there

[regal adder]

No only one

[sullen oxide]

Message CS, and show them that Screenshot. They will be able to fix it for you.

[regal adder]

Have it done now.

[cunning vortex]

Hi! I have a facebook binded account. I installed pns on pc. After going through the forced startup process, I was able to access the login page. But when I logged into the Facebook binded account, it binded the new startup account to Facebook. I never selected to bind that account, yet it did it anyway. So now, logging in using Facebook opens the new startup account instead of my actual account.

I'm afraid to try to log back in on my phone, just in case the new account opens and I end up losing my actual account.

I'm really worried that VC is fast approaching. I need help to fix this please

[granite geyser]

After the update it became possible to train troops during the construction of the building. But they cannot be upgraded. This looks like a bug.

[tardy temple]

you need to contact Customer Service for this

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

Option 3 | Facebook Messenger
@PnS.37Games
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[tardy temple]

I forwarded this on for escalation.

[cunning vortex]

Thank you. I did and they finally responded. They told me that my account is now bound to someone else's facebook and google accounts and told me that I can retrieve it by switch accounts 🤔🤦‍♂️

[tardy temple]

🤦‍♂️

[cunning vortex]

exactly

I just tried to login again and it's still opening the wrong account. I'm pretty worried whether they'll fix this before vc starts

[tardy temple]

would message them back. unfortunately CS is the only ones that can help with account issues.

[cunning vortex]

That is unfortunate. Do you know what time they stop responding / they close?

and I'm really confused what they did because it's actually worse to give the account away as it appears they did

[cunning vortex]

@tardy temple, do you know what time CS closes?

[tardy temple]

the game is based in China, so would imagine during their normal business hours. But their generic response is: Please be patient when waiting for a response. CS is NOT available 24 hours a day.

[cunning vortex]

ya, they haven't responded yet. it was reset -10 when they responded and that really concerns me since that's when vc starts

is there w way to expedite their response since they're kind of leaving me hanging?

[sullen oxide]

No. They are not live and have very limited hours

[cunning vortex]

Thank you. I really hope they respond before vc starts or I'm going to get slaughtered

[cunning vortex]

Does CA work on the weekends? 🤞🤞🤞

[sullen oxide]

As much as on a weekday. Sometimes less.

It will likely take days to fix your issue. Be prepared for that.

[cunning vortex]

So I won't be able to protect my account this weekend 🙇‍♂️ I'm not happy about this, but thank you!

[polar iron]

The new sorting antiques is double selecting. It's selects the one below the tile you select. Its done it to me repeatedly and I never had this issue on the old boards.

[marsh comet]

Homeland defense doesn't let you in join super rallies on hq against other state players in VC

[raven thistle]

I am unable to immigrate today! I keep getting requirements not met, even tho everything is showing green in immigration page

[gaunt shoal]

Seems to be if your in or going to a state within 1-100. You can’t immigrate because of the new event

[raven thistle]

thanx for the reply. I also spoke with folks in the immigration channel. and yes am trying to leave state 18

[clever wing]

Anyone else having the issue of the game wanting you to build the sonic/speaker trap, but it’s already built?

[sullen oxide]

Yes, several people have reported it.

[jagged crow]

Yep!

[lusty orchid]

Anybody else not seeing big zombies spawning after waves on Defense of Alliance?

[gaunt shoal]

Like the bosses? This is the one with the circles.

[lusty orchid]

Yeah, the bosses and yes, it is the one with the circles.

This is my first time doing the event.

[tardy temple]

the boss always spawns at the same circle, check the top to the screen, their is a window that you can pull up to display all coordinates for zombies that are still alive.

[lusty orchid]

Window? Where is that then?

[tardy temple]

during the event at the top of page under your coordinates, you can select to see all DR zombie coords

[rustic moon]

I changed my defense line up yesterday on my tablet but it didn’t change on my phone?
I noticed this a few weeks ago also when it went from all yellow hero’s to using any hero except healers. My tablet had the correct line up but my phone 2 days later still had all my yellow hero’s? This was never a problem in the past only the last month or so.
In the second case what hero’s was everyone challenging? The yellow or mix bag of colors?

[gaunt shoal]

Arena changed two days ago. Every Sunday (for me). The colors change

[rustic moon]

Yes same but I change my line up in the area on my tablet but it doesn’t change it on my phone. Same for the reverse I have to go in and change the line up on both my devices. Yes there both IOS

[jagged crow]

I expect bugs to always be part of the game. New Update, game freezes at 9% loading. Another New Update, game freezes at 55% loading this time. At the moment it is loading as it should. AND sometimes I get the FUNKY SCREEN! Like this one!

[past fiber]

55% loading and funky screen is due to bad network.

[vast birch]

Is anyone else not getting the Timed Tavern coins from Apex? I should have 3 (one from before Apex and two from Apex chests), but the Timed Tavern and my bag still say I have one. Another person in my alliance is also missing his.

[past fiber]

Since the pictures contain personal player info that isn’t yours, I have to delete that.

Regarding the coins, did you open the chests?

[vast birch]

That was my account

[past fiber]

But the people you hit that we saw on pictures, weren’t your account.

[vast birch]

Sorry, I didn't realise. Yes, I opened the chests.

[past fiber]

And did you get any of the chests number: 2, 4, 6, 8, 10?

[vast birch]

I edited the names out

[past fiber]

Can u check if you have coins in the chests please? (Click on the chests). Maybe you are on a newer server and don’t have coins there?

[vast birch]

I'm on 789.

[past fiber]

Ok. Then it really strange. Are you sure you haven’t used them? If not, then u might need to contact support. Here are the ways how to:

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

Option 3 | Facebook Messenger
@PnS.37Games
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[vast birch]

I'm absolutely positive I haven't used them because I always wait until I have 10. I did message them via the game, I was just wondering if anyone else is having the same problem ❤️

[cosmic rampart]

This can be fixed by restarting and fixing game, but at random times / intervals, all text in game goes like this

[jagged crow]

Then PNS needs to stay on top of their network. Mine is 1 step under Fiber Optics.

[past fiber]

It’s not PNS networks, but your personal one that was malfunctioning. Try pressing the fox button on the loading screen.

[dense patrol]

Does anyone know when they are going to fix this client lag issue? It is atrocious tonight, up to 7-8 seconds of lag. That is worse than the delay when you are live streaming..

[polar terrace]

They cited a lag fix for the upcoming patch. Dunno if that will help out in your specific situation though: #🩹patch-notes message

[dense patrol]

Its not specific to me, every PnS player i talk to is having the same horrible lag..

[polar terrace]

I haven't noticed any difference so I'm guessing that it is triggered by certain situations that PNS is trying to fix with the update.

[dense patrol]

Interesting. DoA is almost impossible, speed training as well...training day was horrible.

[gaunt shoal]

I haven’t had issues either. Make sure your cache is cleared on your phone. And reset your WiFi on your phone.

[hazy narwhal]

I’m not sure this is a bug or possible tended to spend. This puzzle is not solvable

[indigo mantle]

Is anyone else not able to sign in to game.. tried a few mons ago.. states game has a bug and to clear cache. Did that and still won't let me in..

Refer to photo

[fast pond]

Mine won’t open either

[oak edge]

What steps have you tried? Or has it magically started up again lol

[slow rapids]

Dear Commander, you seem to be having troubles logging onto the game. Try the following adjustments:

1. **Tap “Fix Game”**in the top right corner of the loading screen

2. Switch your connection from WiFi to your network, or network to your WiFi (depending on which you were using)

3. Turn on Airplane Mode for 10-30 seconds, then turn it off

4. Restart your device

5. Clear your device cache through your device settings

6. Use a VPN — A Virtual Private Network (VPN) encrypts your personal data and masks your IP address. (free VPNs are available through an internet search, as are paid VPNs)

7. After ensuring your account is bound to a login such as Facebook, Apple and/or Google — uninstall and reinstall the game

If you continue to have login problems, please contact CS through Email: [e-mail] or Facebook: facebook.com/PnS.37Games

If the issue is widespread, Mods will report the issue to the Captains. Thanks again for your patience!

[past fiber]

Try those ☝🏻

[indigo mantle]

Thank you..I'm good.. had to Uninstaller and reinstall.. works now..

[fast pond]

Rebooted phone But I had done the fix game 4 times

[past fiber]

Please see above the different methods to try.

[fast pond]

Ty I took a pic to use next time ty again

[gentle echo]

Hey crew.. where is the last “haha” sticker in the museum event… there is no other way to get this sticker?

[gaunt shoal]

Waiting for response lol

[craggy pond]

Due to weekend it might be faster to reach out to CS or gms 🙂 if anyone gets an answer about the "haha" sticker we would be happy if you let us know 😊✨️

[minor quartz]

help me pls

[sullen oxide]

You need to contact Customer Service. Usually it is because of a problem with your login connection or account transaction

Also, you need to delete that picture because it shows your user ID which is private information

[minor quartz]

Is it fast?

[sullen oxide]

No 😭
It can be 1 or more days 😭😭

[minor quartz]

Kingdom 885 is having an Experimental Base event

Transportation Vehicle event
😭

[cinder sapphire]

Здравствуйте

[past fiber]

Не тот чат. Это тебе вот сюда #🇷🇺русский

[cedar locust]

Doomsday event. This is not going away regardless of clicking into the event info. Only way to get rid of it is to close the game! Really annoying please fix.

[minor quartz]

Haizz

[solid cloud]

T13 icon disappeared just now, but I can still train them…

[cedar locust]

Green screen. Entered doomsday... then Moved to another character then came back to character in doomsday.... tried to go back into map and nothing but Green.

[cunning steeple]

What the heck?!!!!! How am supposed to defend my Nuka mines?!!!

[fervent zinc]

This is coming up on all accounts over a couple of Apple devices, not sure if it is a bug or not but it is concerning

[cunning steeple]

No it came up on mine

Stupid crap screwed me out of my shot at more rewards too. Last 5 mins

[past fiber]

That’s a connection issue. Normally restarting the game helps.

[cedar locust]

Tried that 3 times and same thing, but seems fixed now. 😊

[eager sonnet]

Game stop dowload updates on 35/74 go cycle from 50 to 99%...

[verbal swift]

Can’t login using Facebook on the web store, so can’t access to my coupons and purchase.
It says “error” after redirecting, domain is not registered in the app

[jagged crow]

90% of the time they gonna tell you the bug issue is YOUR CONNECTION ISSUE! BS. 😕

[past fiber]

Network issue.

[slow rapids]

Dear Commander, you seem to be having troubles logging onto the game. Try the following adjustments:

1. **Tap “Fix Game”**in the top right corner of the loading screen

2. Switch your connection from WiFi to your network, or network to your WiFi (depending on which you were using)

3. Turn on Airplane Mode for 10-30 seconds, then turn it off

4. Restart your device

5. Clear your device cache through your device settings

6. Use a VPN — A Virtual Private Network (VPN) encrypts your personal data and masks your IP address. (free VPNs are available through an internet search, as are paid VPNs)

7. After ensuring your account is bound to a login such as Facebook, Apple and/or Google — uninstall and reinstall the game

If you continue to have login problems, please contact CS through Email: [e-mail] or Facebook: facebook.com/PnS.37Games

If the issue is widespread, Mods will report the issue to the Captains. Thanks again for your patience!

[past fiber]

Try that ☝🏻

[past fiber]

Can you try to login with 1 time password? That’s what I usually do when Facebook is doing nonsense.

[past fiber]

When it is a connection issue, it is a connection issue. When it’s not, it’s not. 🤷🏼‍♀️

[verbal swift]

I used game ID to login and it worked. But I don’t have access to my coupons that way.
Is there an global issue with facebook login that has been raised ? Maybe it’s just temporary

[oak edge]

Facebook is currently having issues looking at the down detector

[past fiber]

I remember there was an announcement maybe a year ago about Facebook 🤷🏼‍♀️

[worn parcel]

How do u get out of this tutorial? It wont let me click anything other than War Hound Factory.

[pulsar kettle]

keep getting this on the pc version of the game when I try to login using facebook

[jagged crow]

Case in point! 🙄

[rustic moon]

yes me too

[signal smelt]

Same

[past fiber]

Click on the war hound factory.

Follow the tutorial

[worn parcel]

Nothing happens after that and it wont let me do anything else.

I already got my free war hounds so i have none to create in the factory.

[wise sage]

Same, the tutorial is broken if you created your free War Hound before the tutorial was available. I have even paid to create additional War Hounds and that doesn’t solve the problem either

[worn parcel]

Damn wish i would of read that sooner. Just bought some as well and now its stuck like this.

[wise sage]

Yep

Or like this

[buoyant dome]

@pulsar kettle I'm getting the same thing 😭

[slate flume]

Issues regarding the Doomsday Event tutorial glitching out have been reported. Waiting for feedback.

Since there is currently no channel focusing on the discussion about the Doomsday Expedition, for now redirect all related feedback on the event to the forum: https://discord.com/channels/742276665421594644/1284453478378504215

[wise sage]

Wish it hadn’t kept me from being able to use my 2x coupon

[thorn viper]

I'm still waiting for the solution.. I don't know how to toggle that.. I've tried to open the site, but there's no way I can customize the javascript.. I mean I'm not a game developer.

[safe nova]

Having the same issue

[safe nova]

Still no fix? This is ridiculous

[craggy pond]

Please also report that issues to CS

[thorn viper]

I'm also waiting for CS' response

[safe nova]

Could someone post a contact (email?) for CS? I normally report issues from inside the game/app itself, but since I can’t get away from that screen… no dice

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

Option 3 | Facebook Messenger
@PnS.37Games
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[safe nova]

Thank you

[limpid plank]

Can someone from game please help my game has glitched and froze out, I cannot do anything. I have tried everything it will not let me contact help in the game

[safe nova]

This is the same issue I have. My problem now is I can’t look up my UID to send Customer Support, because I literally can’t click on anything but the tutorial

[limpid plank]

That’s all I can get I have even spent cash to get it to work but it keeps coming back to this

I no I cannot get any answers from anywhere

[safe nova]

Yeah, I bought the designs pack thinking it would get me out of it. It did, for like 5 minutes. Then the game forced me back into this tutorial loop

This game has been a nice diversion for a few years now, but if this problem persists I’m done

[limpid plank]

Same on both accounts for me

[signal smelt]

There’s a little issue with that idea.
Ingame not possible otherwise there wasn’t a problem.
Email or fb messenger is impossible as they need the UID. Which to get I need to go to the settings to find it. But can’t do because the tutorial issue.

[oak edge]

I use Email frequently. Rarely needed UID unless it was an account recovery. Just gave them the state I was in, a screenshot of said issue, and a description of the screenshot.

[signal smelt]

I'm just repeating what Nova 2.0 says they need when you contact the CS via email 🤷🏻‍♀️

I've never had such long problems before, they were usually fixed quite quickly. And certainly not in this way.
It's frustrating that so much time is lost not only during the event but also during the showdown.

[oak edge]

I know and I always correct nova on that😂 if you do need to account recover they have otherways than UID. But it's very physically possible to report an issue without the UID. I get its frustrating they rarely think new evemts through. The more of yall message CS the better

[signal smelt]

I’ll give it a try. Thank you 😊

[limpid plank]

Been on fb messaged and emailed them no response

[safe nova]

I’ve done the same as fthis13 - email and facebook message & zero response. They really screwed this one up!

[formal field]

A team member has the sane issue

[glacial tide]

Ya I am stuck in the tutorial also.

[formal field]

Hopefully the fix this soon

[glacial tide]

Ya. At these VC not for a couple days.

[deep pagoda]

No but people in some places will be attacked and you can’t use a shield or move because you physically can’t get into the game to play. Tried deleting and redownloading the app, absolutely nothing changed and still stuck on the tutorial.

[limpid plank]

👆 good point missing out on showdown and other events, and I’m not in a good place not with my alliance going to get burned out really bad. no response or recognition at all from anyone very poor. If we do not get working and some really good compensation for this and the cash I spent for no reason trying to get it to work I’m done with the whole thing what a joke

[gaunt shoal]

And the fix tool is being useless?

[limpid plank]

Funny how we cannot do anything in the game because it’s frozen to the tutorial but it will still allow people to spend ow Yh that and everything else in the shop works just fine. I wonder 💭 how much more cash it has made them with people buying more then they normally would to try and fix it.

[plucky bronze]

Hey team, I have two characters on one account on iphone, but only the 2nd one got notifictaion about everything, but the 1st one got 0, both opened alert in setting, is it normal? thank you!

[sullen oxide]

Unfortunately normal. Most people have only 1 or zero characters that get notifications. No known fix expected. Possibly ever

[safe nova]

I’m hoping that if my group takes a foothold tonight I will get hound designs, which might allow me to finish the tutorial and exit. But I’m not holding my breath

[safe nova]

Got a design & used it - but the next screen leads nowhere…

[safe nova]

Now it’s working for me. CS never replied, but I’m able to access the game again

[safe nova]

It worked for 15 minutes, then forced me back into the tutorial

[wise sage]

All pointless. The tutorials are all lame anyway and help no one. It’s not that hard to figure out where to tap. The fix is simple. Restore the code pre-tutorial. At least this has saved me a few hundred bucks by not being able to access the shop.

[tardy bobcat]

Is anyone not getting frags from lvl 43+ lairs? My teammate shared that they got a Dara Frag but my report doesn't show the frag.

[oak edge]

It's a random very low drop just cause 1 person gets it doesn't mean you will

[tardy bobcat]

Doesn't everyone get the same rewards for the same lair?

Did this change recently or from the start. Usually when my team share their reports for frags, I almost always remember getting them in my report as well.

[sullen oxide]

No. It is random drop. Always has been.

[tardy bobcat]

ic thanks

[deep pagoda]

I completely missed out signing up for Capture the Flag because of this bug.

[plucky bronze]

Thx, understand guess it's a hard one to debug 🙃

[lucid dew]

Since last update lookout warnings are going to enemy hq rather than target of attack

[worldly niche]

Does anyone have a problem not being able to endorse in reservoir

[sullen oxide]

Looks like it was removed 🤷‍♂️

[worldly niche]

Okay thanks

[slate flume]

Reported and seeing if there's additional details that the captains can enlighten us with.

Earlier this week we got notification that they temporarily disabled parts from Apex Match. Don't know whether or not if this event was also affected.

[hexed bay]

is there an issue with the app as i cannot connect when launching to play.... It says "Failed to connect to server"

[rugged plank]

Maybe there is a net issue or you need to try to fix game. If still problem then reinstall ..

[urban carbon]

Please fix bug on endorsement in reservoir war, I can't make an endorsement now

[gaunt shoal]

Reservoir War Endorsement Issue

We have forwarded it and are waiting for reaction! ~~Please also reach out to CS! ~~

Update
Endorsement for Reservoir War is supposed to be closed for an unknown time. Stay patient for further informations!

[urban carbon]

Thank you for an information

[solid hatch]

Bug on Doomsday Sonic
Sonic Issue 1: Some players would click on the Sonic Decoy to start a rally, but they got the starter screen instead. Work around was to click start, close the next screen, then they were able to start a rally.
Sonic Issue 2: Some were getting a "Less than 71 hrs since participated..." message when they tried to join someone's rally. Had two possible work arounds. 1 player said they relocated on the Doom map, and they were good to go. The other player tried starting their rally 1st, then they were able to join others.

[subtle cobalt]

Are plant bonuses bugged?
I upgraded peas from lvl 1 to lvl 2 but my fighter attack bonus did NOT change from a test rally before and after.

[scenic locust]

I don’t know if it is a bug or not but for 2 days in a row after reset I have lost -400k and -330K might with no explanation or no actions on my behalf.

[frigid garden]

Есть проблема с атакой на звуковую ловушку во время экспедиции: не всегда возможно начать групповую атаку на ловушку, просто отсутствует нужная кнопка, при попытке входа в чужую группу появляется сообщение, что прошло менее 71 часа с предыдущего ивента, хотя за 5 минут до этого всё работало. Также, при добавленном в сохраненный боевой порядок боевом псе всё равно приходится каждый раз вручную добавлять войска до 455к, хотя именно такое количество в сохраненном боевом порядке.

[urban sage]

Вам нужно связаться со службой поддержки и предоставить им скриншоты/видео запись экрана, детально описав проблему

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

Option 3 | Facebook Messenger
@PnS.37Games
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[halcyon cypress]

I've checked armor - a rare upgrade. And it only lowers how many kills you get on a lair. Please check how it works. It must be a bug.

[sullen oxide]

Armour decreases how many of your troops dies. So in a lair, if your own troops arent dying, the lair troops give up before dying.
So that is accurate. Armour is more useful when attacking or being attacked by other players.

[halcyon cypress]

In other words, it's harmful 95% of the time and useless the rest of the time as it gives so little, it doesn't matter in pvp.

Pls remove it from the game 😄

[sullen oxide]

It is not harmful. You had less troops go to the hospital. It did exactly what it should.

You also didn’t do a proper lair comparison since you had different supporting troops in both rallies.

Armour = Good

[subtle cobalt]

When will traps be fixed???

If they don’t work, they should be removed from the game entirely.
New players are spending tons of time and resources building, upgrading, and researching an entire line of items that are completely useless.

[sullen oxide]

Never. Why are you building traps?

[subtle cobalt]

Because I thought they did something??

[slate flume]

The last thing they did with traps was remove it from dailies.

[native thunder]

Is Lady M obsolete in Alliance Trial now?

[oak edge]

Are yall doing level 13? If so she does not work on there

[native thunder]

Thank you for the input!

[fleet knot]

Game keeps loading when trying to go to events or doesn't load at all. Anyone else experiencing this?

[brazen latch]

This is usually an issue with your connectivity. Happens to me sometimes too.

[empty heath]

Game is hanging at 55% loading. Tested on multiple devices

[elfin trout]

australian? i had the same issue for about 20 mins but it resolved itself. i also downloaded an app store update and clicked fix game, but it still took some time

[jagged crow]

All they will say is what they told me for the exact same thing! It's your network connection! I still say BS! 😠

[gaunt shoal]

After almost 4 years of playing. 55% is most definitely your side.

[swift junco]

Hello!

My friend has a problem with one march that is not shown as sent, but in fact is. He can't do a random relocation. He also can't send five marches, because after sending the fourth one, he sees a message that the march row is full, where it has a maximum of 5. The heroes are displayed with a yellow flag and are busy when trying to reset. Support has not been able to deal with this for 2 months and they blame it on a poor internet connection. What to do?

[sullen oxide]

I’ve heard of this before. Can he try to direct relocate and have is march come back?
Usually this happens after an update and fixes itself quickly, but sometimes things get stuck

[swift junco]

He performed a controlled relocation but it did not help, the march did not return.

What can I do or who can help us with this?

[tardy temple]

Contact cs

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

Option 3 | Facebook Messenger
@PnS.37Games
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[jagged crow]

What about 9%????

[swift junco]

We are mailing with them 2 months. They told that maybe he have slow internet connection. Abstraction.. We send them screenshots, videos with this bug and nothing happened.

[tardy temple]

Unfortunately CS is the only one who can help. Will need to be persistent with tickets and keeping giving them information

[ionic cove]

Looks to be a bug that doesn’t have the endorse button for apex match

[oak edge]

Nope not a bug

[slate flume]

Yup. That was one of the things they disabled last Apex Match and during RW and Clash too.

They've (temporarily) removed endorsing 💎. It's why players can't endorse for Apex, RW & Clash.

Original in-game broadcast here: #🦗bug-hunt message

[ionic cove]

Thank you! Totally missed it! It still says above that it is team editing/endorsement time so was confused

[oak edge]

It's missing from clash too had me all messed up the setup at first lol

[slate flume]

No worries. It was stated to be "Temporary" and should've only affected Apex Match. 🫣 but apparently not.

[elfin trout]

wow, the devs removing something and breaking something else that’s entirely unrelated? imagine my shock

at least there’s no res tourney endorsing going on right now 🫣

[slate flume]

Hopefully we get another 500 diamonds as compensation 😬

[rain tartan]

Phew not only me having trouble endorsing in apex match.

[paper scroll]

I lost all the characters in my account. New characters have been created in a new sub. Please take quick action.
Already twice.

I'm very angry to delay action and no response.

[oak edge]

It's not a bug temporarily disabled

[slate flume]

Did you bind your account (Facebook, Game Center, VK, Google)? If not, it's highly recommended to do so.

If you've bound your account and still experience the problem, you will need to contact CS: #🦗bug-hunt message

[paper scroll]

Can't contact CS.. no response to CS..ㅠㅠ

[slate flume]

They're the only ones that can help you if the problem isn't with the bind.

[paper scroll]

It's been four hours since I requested it

[oak edge]

Expect 24 to 48 hours at least for a response

[paper scroll]

I solved through Facebook .

[opaque kettle]

724 having issues with apex match #🦗bug-hunt

[oak edge]

#🦗bug-hunt message

[wicked canyon]

Having same issue

[gaunt shoal]

There is no endorsing for apex res or clash for now. Temporary unavailable

[wicked canyon]

Any reason why?

[rustic root]

Cannot enter the game, freeze when read the personage on start. Anyone have same problem? Already click on fix but the problem persist.

[brittle fulcrum]

I know it s a little thing, but it s possible sort the translation error in the italian version.
It should be "Danno Rider -"

[rustic root]

Only resolve the problem with game reinstalled. Now is working. 👍

[vague pollen]

Because they disabled it.

[cobalt flint]

The Scattered Clue to Distress Signal ratio should be 4:1.. 25%. It's currently less than 20:1 ...5%. Out of more than 20 Scattered Clues I have got 1 clue. If you are going to downgrade the chance of rewards please at least update the documentation. It's getting to the point It's not worth playing.

[sullen oxide]

It is a probabilty, not a guarantee.

I always get around 25% drop rate when opening small batches instead of all at once.

[cobalt flint]

I used to get 1 in 4... now rarely 4 are now only getting food more often than not.

[vague pollen]

I have been averaging over 25%

[dim urchin]

I got 25 intel from 61 scattered across the 3 days

[nimble vale]

I haven't seen a scattered clue yet... And I'm okay with that.

[gaunt shoal]

Did you play the game lol

[nimble vale]

When I had time... Trying to get dailies done. Checked my overstocked hoarders bag, no scattered clues... No big deal.

[oak sigil]

Unable to Endorse in APEX Matches??

[oak edge]

It's not a glitch they are temporarily disabled read back in this channel its been said multiple times

[oak sigil]

Okay I missed that announcement somewhere.

[oak edge]

It was mid the last apex it was disabled

[elfin trout]

just display errors. reload the game

[solemn temple]

Every time I try to put in the time for a bug on "contact CS", the whole window vanishes. So now I cannot report problems with my game any more

[slate flume]

Try other contact options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

Option 3 | Facebook Messenger
@PnS.37Games
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[solemn temple]

Option 1 is the one that's broke.

Thank you for the tip with the second option

[unreal atlas]

It`s not work

[lost stream]

I'm really confused I woke up and opened the game but it says there's a bug? I cleared the cache and tried opening the game still won't open I even uninstalled the app and installed again and still no fix

[crimson hamlet]

dont f11 another programm while pns is open lmao

[tough pulsar]

Is there a bug in Apex Match or can you not endorse anymore? There's no endorsement button.

Just this

[sullen oxide]

Read up. It was removed 2 weeks ago with a system message and diamond compensation

[void abyss]

"I'm experiencing an issue with the Arena event's Commander Duel in the second slot of the Conquest event. I haven't been able to receive the instant reward points for winning against other players for two days. Where should I report this error?"

[azure smelt]

how did 331 get matched with 867 and 869 in WK? This is ridiculous.

[sullen oxide]

All based on Trophy Ranking. Nothing more.

[azure smelt]

intentionally losing for 3 months to downrank and ruin new states is a b|tch move and it has ruined he game for us and ruined 2 good fun states. thanks pns

[gaunt shoal]

It’s what happens when states just nap all the time.

[earnest anvil]

Issue logging into game... Any assistance welcomed.

[azure smelt]

no, they lost intentionally so they could takeover and destroy new states.

[gaunt shoal]

They’re have not lost the last 12 WK

[azure smelt]

2 wk/month dumby. i can see the battle chat and what they did, not you.

[gaunt shoal]

Do not call people dummy. Also you can see their record on their hub.

[azure smelt]

yeah. they got 3rd in thier last 6 wk on purpose to downrank to bronze.

[gaunt shoal]

Getting third means nothing. lol. That’s not how points work.

lol make me cry? You don’t understand how trophies work.

[craggy pond]

Stay respectful #📚sanctuary-rules

[elfin trout]

that’s not how it works

[granite bane]

I can't endorse in apex

[weary jewel]

Neither can anyone else.

It's been that way for a while now.

[granite bane]

Do we know why?

I was able to endorse last time it's just this round

[weary jewel]

☝️☝️☝️☝️☝️☝️☝️☝️☝️

[granite bane]

Oh ok

[rustic elbow]

So is it not coming back or are they working the bug? If removed it is still a bug in that the wording needs to be updated so avoid the support being flooded with trouble tickets.

[oak edge]

It is temporarily disabled thats all we know

[tranquil skiff]

Is there any way to ever actually get tech support in this game,

[sullen oxide]

There is the Settings-Contact CS option.

If it is something other than account related, the community here can usually help better

[tranquil skiff]

It's account related and virtually impossible to communicate with support. On cmapaign level 20-4, Nova still isn't unlocked. They said to send screenshots but there's no way to.

[sullen oxide]

You can send SS attached to your ticket.
Have you completed all of the chapter quests?

[tranquil skiff]

I ended up grabbing their support email through google play. Yes. Currently on Chapter 20. No nova. Cannot find anywhere to attach a picture on the ticket interface once you tell the bot 5x it isn't helping and finally get a ticket. But did find the email so will send it that way....

[gaunt shoal]

Don’t you have to do the quests to unlock her

[gilded osprey]

Een rare vraag waarom moet je lang wachten tot je naar een jonge State mag met je account dan mag je niet er in tot je the oud ben maar ik zie in verbazing dat State 867 tegen State 331 moet vechten met event

De macht is zo groot tot ze alle staten over genomen hebben nummer 1 was net zo sterk als de hele State

[gaunt shoal]

Based off trophy’s. If they continuously NAP every WK. they will be in the lower ranks

[wraith cypress]

Restarting the game is a temporary solution as these “display errors” are a recurring issue and been there since the last “major update”.

[oak edge]

PnS is weird like that try once a week full shutting off your phone for 15 minutes reduces the amount of display errors. My other apps have also benefited from this

[wraith cypress]

I don’t want to sound like I’m bragging, but has it really come down to this in order to have a fully functioning game? I reminisce the hassle free days.

[dim urchin]

I've been playing 1400 days and have not had any display errors except for the few wrong language event information/explanations. I am not sure how many experience those display errors but, I also play on a tablet that is off when not in use. I suggest sending CS support your device specs with those screenshots above (just model and firmware patch).

[oak edge]

In general I think most display errors are due to my end and not being able to keep up with the big events and some areas of the game. As being a mobile gamer in general it's a decent way to keep your phone running smoothly by 15 minute turn off a week at the same time I also reset my whole wifi box. In general I rarely have as much issues since I started doing it again

[oak edge]

Display errors are extremely common unfortunately

[midnight heron]

Cant endorse for apex while in hope city.

[sullen oxide]

Can’t endorse in Apex since 2 weeks ago when a system message and 500 diamonds was sent out.

Also can’t endorse in Res/Clash.
Not a bug, an intentional PNS decision.

[cedar locust]

You have the Faction Gas Field called the Faction Gold Mine 🤷‍♀️

[slate flume]

It also says "Iron Mine" instead of "Steel Mill" 🤔

[cedar locust]

Very true. 🤣

[elfin trout]

this is what happens when you import assets from other games and don’t double check the coding

[rustic moon]

I have not been able to endorse for Apex starting this week. Thought it was just a glitch as I have tried different times of the day.

Just saw this from ‘status updates’. Sorry to have replied.

Update
Endorsement for Reservoir War, Apex Match and Alliance Clash is supposed to be closed for an unknown time. Stay patient for further informations!

[gaunt shoal]

Not a glitch. They cancelled endorsing from apex. Res and clash. Probably for a month or so

[jagged crow]

I decided that a RAT needed killing in this new section. Well, I still show the same amount of rice in my bag. I killed the rat. I got nothing but the pleasure of killing the rat! No rewards, absolutely nothing else! Not even a message stating I killed the rat! Leave it to the devs to mess up a good rat killing! 😢

I guess I could drop a Tyrant in the hood and spank his azz? 🤔

[weary jewel]

SOS

[vague pollen]

https://tenor.com/view/i-see-no-problem-here-crazy-eyes-gif-12788383

[sinful ore]

HI all! If you sum all your economy boosts - you get more then fact gathering speed! and mistake in Alliance tech! then you quit alliance the sum is normal. and it have huge difference 4-20% for gather speed.. for each alliance member!

[sullen oxide]

You get boosts from the alliance fort too

[sinful ore]

no.. if its for the alliance resources it have mistake too because alliance res get 20%

[sullen oxide]

Alliance Rss mills are boosted

[sinful ore]

i told about gathering boost.. and it have difference between fact and sum of your all boosts

[sinful ore]

Alliance Rss bring 20% boost

[slate flume]

It's impossible to get an Apex Random Core. Why have the random icon for it? It should either be a random Epic Core or Holo Icon to better represent what you can possibly get for clearing the battle.

[vague pollen]

It will be a mystic core icon after the update

[jagged crow]

YOU GOTTA SPEND MORE MONEY!!!!!!!!! 🏧

[next leaf]

Considering they reset us to redo level 5 all over again before reaching 6, yeah pretty much. But as of now it’s the same cost as upgrading to apex. 10 holo designs from apex to mythic

[lethal ivy]

New alliance donation doesn't work. The daily donation remains at 0 even after 20 donations. The 10 donation quest does work.

[honest wadi]

@tardy temple Surely it has to be a bug no mention in patch notes nothing and now the risk has changed from 10% dead to 20% dead for a test event that we are crash test Dummies for

[lofty scaffold]

This Level 5 reset is unacceptable

[thorny island]

And 30% to 20% weekly auto heal.

[dense path]

Claiming alliance gift is a bit wonky after update. Is it just mine?

[honest wadi]

Nah it changed it automatically moves the next one up now

[sullen oxide]

Yes, it doesn’t work right

[tardy temple]

reported it, I heard it may have been fixed, can you verify?

[honest wadi]

Yes it seems to be back to normal now , the so called display issue has been rectified lol
Thank you

[granite geyser]

March size window is empty now.

[lofty geyser]

Seems to be an issue with tickets gained by opening Merchants boxes. It’s not giving credit for all tickets gained when opening multiple boxes at a time.

[sullen oxide]

Probably shouldn’t say “Time Left to Endorse” since you cannot endorse 🤦‍♂️🤦‍♂️🤦‍♂️

[vague pollen]

Not a bug, just a sign of their incompetence

[nimble vale]

Everyone knows the players can't read... No harm, no foul.

[amber storm]

Daily Donations aren’t working and intermittently you’ll receive a Help Succesful with no credit allocation BEFORE you reach your 50/day max

[narrow sorrel]

Not 100% fix, it used to be the opened box will stay on top (so we can see what was opened) but now it just go down

[tardy temple]

The Alliance gift boxes change was intensional. This is not a bug.

[reef finch]

Horizon Hub EXP turned back to zero after the iPhone App update.

Game version: 2.1.117_4.0.151.1
iPhone App version : 4.0.151

[weary jewel]

This isn't a bug.

[vague pollen]

Everyone that was already at level 5 got their progress changed to zero when they introduced level 6. Previously, once level 5 there was no progress tracked

[reef finch]

Oh, I C. Got it. Bummer, but I guess that’s what it is😥
Thank ya! 🙏🏼

[sullen oxide]

Why does it tell me I can do Prison Trials?

[nimble vale]

Maybe it's telling you that you can do mine? 😁

[sullen oxide]

Sure!!!

[turbid sorrel]

When is the "accidental shield drop" when 2 players going for the same tile going to be fixed? Hadn't happened to me in a while, thought it was already. There's a reason we're shielding, I should just return when that happens, no drop my shield and attack. Happens especially during diamond tile gathering and Nuka. Or at least, give me the reason for it happening so I avoid it! Thanks.

[sullen oxide]

It happens when the other person is actually already on the tile you sent to before you actually start marching. (In nuka often due to slight display lag and being so close to tiles)

[turbid sorrel]

Thanks. I still say it shouldn't happen at all or it should send you a message like when you scout

[jagged crow]

The two going for the same tile happens too much sometimes. I've sent to tiles, then returned to the home screen only to get an alert of another heading to the same tile. Gets so bad that I will pop a 2hr sheild, send out and wait for the show! 🤨

[hard pumice]

Is there an issue with the food recovery process? I just had 11 million for the alliance mill and it has never shown up in my inventory. Please let me know. Thanks

[blazing fulcrum]

I cant login in the game samsung is telling there is a bug in the app please help

[glass torrent]

Alliance tech points don't allocate since recent update unless you go out and then back in to the donate screen

[past fiber]

Have you tried those options? See below:

[slow rapids]

Dear Commander, you seem to be having troubles logging onto the game. Try the following adjustments:

1. **Tap “Fix Game”**in the top right corner of the loading screen

2. Switch your connection from WiFi to your network, or network to your WiFi (depending on which you were using)

3. Turn on Airplane Mode for 10-30 seconds, then turn it off

4. Restart your device

5. Clear your device cache through your device settings

6. Use a VPN — A Virtual Private Network (VPN) encrypts your personal data and masks your IP address. (free VPNs are available through an internet search, as are paid VPNs)

7. After ensuring your account is bound to a login such as Facebook, Apple and/or Google — uninstall and reinstall the game

If you continue to have login problems, please contact CS through Email: [e-mail] or Facebook: facebook.com/PnS.37Games

If the issue is widespread, Mods will report the issue to the Captains. Thanks again for your patience!

[past fiber]

They actually do, but take a while to update.

[strange tulip]

can’t sign up for Apex Match , it says March limit exceeded ???

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

Option 3 | Facebook Messenger
@PnS.37Games
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[gaunt shoal]

What’s fusion wars

[warped forge]

Looks like Google odd misidentifying the game

[vague pollen]

It's an old discontinued game from 37games

From 2016 😂

[sullen oxide]

Looks like a system wide log in issue

[solemn gyro]

Yeah. I'm getting

[torpid brook]

Yep .... me too

[vague jetty]

Also here

[cunning rover]

More network issues?🤔

[opal bluff]

Ici aussi plus moyen de se connecter

Coincé là depuis plus d'une heure 😱

[solemn gyro]

Back up for me

[torpid brook]

Yes.....finally back in....👍😂

[thorn viper]

Is this a bug?

It's been loading for a couple minutes

And after refresh it keeps like that. Or is it because It's from computer?

[acoustic dirge]

Any news on when Apex Match endorsements will work again?
Something modded that got mudded instead?

[sullen oxide]

Assume they are never coming back

[acoustic dirge]

Oooooooooh—kaaaaaaaaaay… 🤔🤨😒😐

[hazy narwhal]

Bank icon doesn’t wiggle alert anymore

[west raft]

Still not able to endorse, second Apex event in arrow

[hazy narwhal]

Emoji’s low pixel while setting set on highest

[gaunt shoal]

It’s going to be like this for a while. Could be indefinite.

[rustic hazel]

One day hammer activated and still got 4 hours left on it yet I can't use the 2nd queue today for some reason

[tardy temple]

whatever you are trying to start building has to be less time than what's left on your build que timer

[rustic hazel]

Oh well what a clutz. 😕

[west raft]

Thanks….hopefully they will adjust the header saying endorsement time than also, when they make up their mind 😘

[thorn viper]

Is it because I'm using computer?

[gaunt shoal]

Probably

[dry river]

For the second event in a row, Apex Match is not allowing any endorsements.

[tardy temple]

#❗status-update message Thanks , this is a known issues that is being worked on. All endorsements are currently turned off

[lament badge]

Our State not able to activate light of fortune. Please fix it asap.

441 that is.

[tardy temple]

you can only activate this decree if you conquered an additional hub. Did your state take 2 hubs during the last WLK event?

[wary fossil]

I thought it is supposed to be use 9x get 10 boxes, not use 10x, get 9 boxes. Why would I waste one more to get 1 less box?

[oak edge]

It says 9 look next to the use 10x lol

[wary fossil]

Yes get 9 when you use 10

It's supposed to say use the 9 to "get" 10 not "use" 10

[oak edge]

It does lol

[wary fossil]

No it doesn't. It says "USE" 10, not "GET" 10

Keep pointing to the 9 when I'm not even talking about that. I'm talking about the wording before the 10 smarty.

[oak edge]

Have fun getting same responses no reason to be rude. It says use 10 cause 9 gets you 10 spins. So in turn not a bug. If it said use 9 you would only get 9 spins in turn making that inaccurate. But it shows it uses 9 not 10 for a 10 spin.

[floral cave]

🤦‍♂️

[thin hedge]

Hey y'all, so I'm not 100% SURE if it's a bug, so take this with a grain of salt please; but just a general observation...

Lots of "bosses" for the match 3 battles (big monsters during events, CPU monsters, etc.) have "immune to silence, toxic bomb, etc." tied to them, making it clear that they have immunity to things like Agent X's bomb special, the silence effect from Marlowe, etc.

I've never seen an "immune to accuracy debuff" applied to them, and I also see things like "HIT -40%" tied to them when they're hit with Marlowe, etc. That being said, I can't recall (and apologies if other people have had misses and my account is just a statistical anomaly) in 5+ years of playing having ever seen one of these boss attacks "miss" (even with a 40% accuracy debuff applied)... do others experience the same behavior during CPU match-3 battles? Is this expected behavior?

Again, apologies if this is an erroneous report, I've noticed it for awhile and just never said anything or asked.

[vague pollen]

5+ years of playing a 4 year old game?

[thin hedge]

Sorry, COVID time warp, I'll check the actual account age.. it's been awhile, but I forgot how long 😅

[thin hedge]

Lol yeah, even from the frames (that exist, not that I actually have), it looks like it might be somewhere between 3 and 4 years... sorry about that, didn't intend to be hyperbolic. But yeah, in 3-4 years then, still the same issue!

[gaunt shoal]

Pns sometimes has bad translations. I understand what you’re saying. But it’s the opposite in the game. I clicked

[hazy narwhal]

After clicking on “don’t show again” it shows up after closing the app. I don’t know this is a bug or not. But it’s annoying.

[oak edge]

#❗status-update message

[sullen oxide]

It was intentionally removed and players were compensated with a system mail and diamonds.
Not a bug

Everyone got compensation. Every single player.

Not my fault you can’t read 🤷‍♂️

[gaunt shoal]

Wow nice name calling

[slate flume]

Actually....there was a notification, There was compensation and has been repeated discussed and mentioned on this server for the last 3 weeks. 😐

[serene totem]

Please tell us some good trick by which we can collect diamonds

[sullen oxide]

Need to contact CS. No one here from PNS

[sullen oxide]

Mysterious Park event is not showing to players in Doomland map.

[red kettle]

Anyone care to translate?

[gaunt shoal]

Spend a lot of money

[sullen oxide]

Google does

[red kettle]

Thank you. Never seen that Google functionality before.

[nimble vale]

I preferred Kazumi's answer... 😂

[oak edge]

The video with the red dot in Mysterious Park is not loading and ive reset and everything the usual in pc version but works fine on my phone accounts.

[weary jewel]

Sounds like the dude who was in my inbox last week 😂

[slow silo]

how come I cannot endorse anyone? it's been like this for 2 weeks or more after qualification round I can't endorse anyone in finals or the next one

[gaunt shoal]

#❗status-update and #🩹patch-notes

[weary jewel]

I think you can now.

But not the endorsing you're use to so don't panic 😂

[hazy narwhal]

I have 9 incoming messages but it doesn’t indicates anymore on the bottom left

World and heroes button gets stuck together

No “X” button, there’s no way of close this page. Unless restarting the app

[nimble vale]

Tap the link, watch the video, claim the diamonds, it should go away.

[vague pollen]

But then they couldn't complain

[nimble vale]

Valid point...

[jagged crow]

Dead Rising has a bug but I would most likely be told it is my connection/internet or something equally not the cause! 🤬

[oak edge]

Hard to tell if it's a bug or not if you aren't saying what happened

[oak edge]

You gonna describe it or is this something to do with the whole thing if zombies are marching and even if you lose twice youll be hit by the rest of the zombies?

[jagged crow]

It states the zombies will leave you alone after 2 loses. This shows 4 loses.

[gaunt shoal]

It doesn’t stop current zombies that are already marching

[oak edge]

Not if the zombies are still marching its something dumb that happens and people complain about it alot lol

[jagged crow]

Nevermind. This particular HQ was close to the spawning area.

[tardy temple]

Doesn’t matter if they are close or far away from the spawning area. After you lose 2 times the lair will stop sending new zombies. But any zombie that has already been launched will still be coming to that sanctuary.

[steel badger]

I'm assuming this has been reported before but: Wali is very buggy in match 3 challenges. His target changes seemingly randomly.

[lethal marsh]

Why did you get rid of injury to troops below level 40? If you fight there should be injured

[dim urchin]

Optimization #4. I think you're in the minority that wants injured for completing a lair.
#🩹patch-notes message

[nimble vale]

Since they did away with the Heal Troops daily, it made sense to drop the injured.

[shell knot]

havent been able to open the world map in like 4 days

[fallow scarab]

I keep getting reports people using 24 hours shield. And it falls off after 8 hours.

[vague pollen]

All my 24hr shields last 24hrs but if I hit the 8hr shield accidentally it only lasts 8hrs

[oak edge]

I do this on occasion sucks. But ive definetly had 24s drop like 2 hours early

[gaunt shoal]

Let me math this

[crimson tulip]

Is the delivery of calendar box purchases faulty. I didn’t get my Scorpio constellation!

[sullen oxide]

It will be in a box on the last day…

[thorn viper]

The troops not immediately comeback (from VC) 😅

[gaunt shoal]

Takes up to 10 minutes

[thorn viper]

Thank you

[solid cloud]

Most expensive calendar has no background lol

[nimble vale]

Odd...

[kind pulsar]

Seems like the 1-1 ratio is off on the puppet shop? Spent 75, counted for 50. Spent 15 and counted for 10.

[main lichen]

2 people of my team got the same problem ! They loose a lot resources.

[fallow scarab]

lol. Very true.

[fallow scarab]

They do lose a lot. Maybe I will reinforce trimming your top bar resources and using warehouse before logging out night before VC

[orchid cliff]

I'm not sure if this is where this kind of report would go but since 00:59 on 10/28, i'm not able to do a solo rally attack on zombie lairs. Prior I would get two npc helpers on all lairs that were level 15 and lower but since today, I've not been able to do any on my own.

I've tested it with lairs ranging from level 5 to level 15 and the npcs don't seem to spawn in to help. I'm not sure if they will appear on lairs below level 5 but I've yet to test that.

[tardy temple]

not a bug, NPC (non playable characters) Fred and Gary only joins your lairs for the first few weeks, after that it is expected that you join an active alliance and play with true players that would join your lairs.

[orchid cliff]

Ahhhh I see. I've been playing for about two months or so now I believe so I guess I hit the end of the proverbial grace period.

Thank you for the information!

[rustic flare]

Same. I lost sooo much! 😭

[shy shell]

with preset march some times it still defaults to fighter even though it set to rider

[formal smelt]

Took all my tickets and the event isn't over

[oak edge]

Message CS. Mods are on it asking questions

[slate flume]

FLIP CARD CONVERSION

The flip cards were converted to diamonds since the game thinks the event has ended 🤦🏻‍♀️

• Submit a ticket to CS.
• Include an SS of the system mail you received to report how many cards you should be compensated.

....and wait..... 🙄

[dire tundra]

The problem is, it’s doing it continuously over and over again

[rapid blaze]

Can we just report the whole game as a bug? Its become shit at this point

[torpid star]

@tardy temple I think there is an unfair system in the cultivation center. I can't believe seeing that the cellar level can go down from lvl 10 to lvl 9, if the system is like that how can we fulfill 6000 natural losses from 9 types of cellars every day? If lvl 10 reaches the peak then there will be no decrease in lvl again, this does not make sense, please check, thank you

[tardy temple]

This is working as designed. All levels above 7 encur crop rot and you have to plant crops to outweight the decay

[clear skiff]

Why did it convert the puppet ticket already, event still going on.

[torpid star]

Yeah, but this is about lvl 10 with 6000 natural loss, and lvl 10 is the top lvl

[tardy temple]

As pictured. Level 10 has 6,000 rot per day.

[oak edge]

#🦗bug-hunt message

[torpid star]

If the system is like that, then we can only choose 1 or 2 cellar types to reach lvl 10? because we cannot meet the needs of 6000 for 9 types of cellars every day

[spice night]

I have it weird they convert the puppet tickets into diamonds when the event is not even over yet, so they have to fix it immediately

[tardy temple]

We can take this out of bug hunt. As this is working as designed. The top level is big boosts and designed that you would need to either stock pile seeds or buy packs to maintain those levels.

[tardy temple]

Report to CS. We have raised this issue as well and waiting for a response.

[torpid star]

This doesn't make sense and can't be played, right? This will make your days tied to just 1 cellar

[tardy temple]

Once again. Take the conversation out of bug hunt. This is not a bug. One apex seed a day can grant you the 6000 points and more depending on your cultivation center level and if you buy the permanent boost type. So it is not impossible.

[torpid star]

I now, if we talking abaut lvl 7 until 9 is ok, but this about top lvl, lvl 10.
imagine if lvl 10 can still level down, and we need 6000 natural loss for 9 types of cells, then in total we need 54000 points? does not make sense

[wheat trench]

Confirming it is happening converting puppet tickets over and over..

[oak edge]

Yes make sure to message cs the screenshots

[sullen oxide]

Still not a bug. If you don’t like it, stay at 7. PNS has clear rules you need to spend money to keep your boost.

[polar terrace]

The "!" isn't showing on Cultivation Center even though I have completed quests.

[tawdry pelican]

Glitching when gathering. Shows empty on my end and later get angry messages for taking over an occupied spot. My end shows unoccupied and no red conflict alerts. Theirs shows me attacking. Happened twice in 2 days.

Different bug, I would try and press the alliance steel mill and it would just keep pulling up random players sanctuary information

[cobalt lance]

Hello that is what happening with my training… I have over charged once I tap the training button

[sullen oxide]

Try restarting your game. This happens sometimes.

[cobalt lance]

I did my friend but probably the boost not working… 😬

[sullen oxide]

Try changing the quantity. Sometimes that fixes it. Not sure what causes the problem

[cobalt lance]

Thank u after I finished my training and few restarts I use the fix the game and come to normal

[faint magnet]

Sim training showing rare core as a reward for certain outcomes, but giving lesser leveled cores. If it says it's going to give it as a reward, it should be that reward. Agree?

[oak edge]

That's not how that works. If you are talking about the match 3 click the rare core icon it shows what drops and the drop rates

[vague pollen]

It's showing potential rewards not guaranteed

[faint magnet]

Then it should say "possible reward" instead of teasing us with "clearing reward" lol

[sullen oxide]

If you click on it, it shows you detailed probabilities.

[kind willow]

I just love the lag when the text dissappear so you have to restart the game. After every update for almost a year starting to get a bit annoying. Fix the game dont help, reinstall game don't help. Changing device dont help. Anyone else?

[hazy narwhal]

Empty level.
It worked after restarting the app.

[rose cloud]

I upgraded my gear and the march might didn’t budge. I’ve seen it get delayed quite a bit, but I did it on Thursday just after reset and the increase still hasn’t shown up yet.

[faint magnet]

This was what I was referring to

Every time, it's given me a lesser core than what it shows

[oak edge]

We know click the rare core with the question mark. It gives rarity drops and the probability

[tardy temple]

Similarly when you craft Nanoweapons it shows the apex options but you have to view the probabilities to see what the true options are.

[terse roost]

One of my characters' headquarters is missing, and I can't get anywhere outside of the sanctuary on that account. From another account, it looks like his parking spot is empty, but if I try to port there, it says the slot isn't available:

This is what it looks like from another account:

Currently when I'm on the character with the missing headquarters, it won't let me go to the world map (nothing happens when I click on lower left corner)... If I try to transport or reinforce, I get a message that the target player (i.e. people in my alliance) is in another state. When I look at my character information, it says the state is 0.

This all started when I ported to Alliance Clash on Friday morning. I landed in a blank battlefield and couldn't play Clash. When it was over, my HQ never returned to its spot. It's in another dimension now 😢

[jagged crow]

Your in THE TWILIGHT ZONE! 👀

[terse roost]

I literally am!

[jagged crow]

I've no idea of your music taste, but go to YouTube and watch the video for TWILIGHT ZONE by GOLDEN EARRING! GREAT SONG! 😎

[rugged pawn]

Seems to be a bug in helps for Showdown quests it gets stuck on the last 5 helps.
I was stuck at 34/35 and another player is now stuck at 51/55 you tap the help it says successful but isn't recognized against tally.
This is happening in the state of 893.

[tardy temple]

I would report this is CS to investigate

[pearl scroll]

I'm not finding any of these boxes in my bag. They would be in gadgets right??

[sullen oxide]

No. They don’t show in bag, just above where it says x9.
They disappear after the event n

[pearl scroll]

but i need a key to actually open it?

[gaunt shoal]

Yes. You will get more boxes than keys. So you would have to spend to open the rest of ignore it. I ignore it

[terse roost]

update: still no access to my headquarters on the world map... it is now technically located in my state again... but I can't do anything...

Customer service said it's fixed 🤬 ... now to wait another day to hear back from them 🤬 .

I was randomly relocated back to my state... But I can't do ANYTHING. I am 658 km from my alliance. I can't port anywhere, it says "relocation underway". I can't gather, can't hit zombies, can't transfer rss, can't reinforce. Nothing.

[oak edge]

They said it might take some time. Have you tried any of the usually fixings to see if it can force it back to what they think is fixed. It says relocation underway so might need some time

[terse roost]

It has said this for over 24 hours now. And yes, I've tried all the things.

[oak edge]

Idk how soon things fix for them. Fingers crossed I magically appear fixed soon

[terse roost]

Well, four days without access to my account is unacceptable. It really shows that the devs don't give AF about their customers. And there's literally nothing we can do.

[oak edge]

They unfortunately aren't 24/7 so they work in their work hours. To get this many response in 4 days is better than it usually is lol

[terse roost]

I understand that they're not 24/7. But someone being completely unable to play the game should be a priority for them. It's not. It's like each time that I send a response, it just goes to the back of the queue behind everything else. Once a ticket is in, they should be able to prioritize it. Literally every response takes a minimum of 12 hours. I know you're not the bad guy here. I'm just pissed about this whole thing. The $$ we invest in this game, we deserve WAY better than this.

The fact that people think that this is decent or better-than-average response time is just evidence of how low they've trained us to set the bar. With the $$$$ they bring in, they should be providing kick ass customer service to everyone. I'm in too deep now, but I will never play another game that this company produces. Never.

[vague pollen]

Well if you ever need my services after I leave work Friday you'll be waiting until Monday until I even start working my way through the list of helps needed in order they came in. CS works 1 set of hours M-F

[rugged pawn]

I thought that's what this was for as it's not an individual issue 🤔

[oak edge]

You can report things here to see if others have an issue and if it raises concerns for mods to report.

[vague pollen]

Nobody from PNS is here, we are all just players. Even the mods are just players with more connections.

[tardy temple]

It’s isn’t a global issue. So this requires you to submit a ticket for CS to investigate what may be causing it for you.

[raven thistle]

I accepted a personal quest in Showdown for Nanomaterials. My progress got stuck at 520,000/1,000,000. I tried a lot of things to progress it, logged out back in, no change. Opened last few boxes I had.. no change, Made materials in Gear Factory .. no change.. bought nano materials from shop.. no change. SO .. i decided to contact CS.. this is what the support page looks like (I'm on Computer btw)

I have had a similar glitch before with Seed quests, where you use blah blah blah speed ups, and it get stuck. There at least you have a way out of it by just re-rolling

[slow rapids]

Dear Commander, you seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
——————
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
[e-mail]
You will need your UID, which can be found under Settings > Account

Option 3 | Facebook Messenger
@PnS.37Games
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

• If applicable, include any/all relevant information related to you and your issue:
• Screenshots/video of the issue(s)
• Screenshots/video of expected outcome(s)
• Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

[craggy pond]

You can send to one of the other options to CS for getting solved the issue for now 🫣 i assume you have showed the CS contact option on PC game Version ?

[raven thistle]

the image i posted IS THE CS contact page on PC lol

I will try FB Messenger next I guess.

[tardy ether]

I'm missing an emoji button

[gaunt shoal]

Did you have any emoji in that list

[tardy ether]

I have 2 rabbits emoji but I miss the woman with the black hair

[oak edge]

Stickers that I have pieces of go missing all the time like that good to know I am not losing it

[tardy ether]

I hate it, after every update something goes wrong.

[obsidian meadow]

stuck on the login screen

Trying to click "fix game". Reinstall the game. Change the device but still the same problem

[gaunt shoal]

Try a VPN

[obsidian meadow]

I tried also

[gaunt shoal]

Reset your WiFi

[obsidian meadow]

I change another account and that works.. Not about wifi

[sullen oxide]

Why is Update being done right after reset instead of the usual time?

That interfers with alliances that run regular alliance events.

[tardy temple]

not a bug, also voiced this concern, but it is being pushed out before WC battles start.

[solemn basalt]

Why did the update time change? Was supposed to be in 7 hours.

[solemn basalt]

Original notice said normal time. Completely screwed up our event.

Want to screw up an update? Put PNS in charge.

[rugged kernel]

Could just read youre in game mail. I agree that the time is not good, but notice was send

[solemn basalt]

Original notice was usual update time. Didn’t see the updated as we pre schedule events.

[sullen oxide]

Talents are broken

[sage grove]

confirmed

[gaunt shoal]

About how many pns has

[dense patrol]

super duper confirmed broken

[paper ginkgo]

Not quite a bug, but many of us starting lairs should be able to choose more than one option for the Unit Type here. Otherwise, this is only helpful for someone without formations.

[random hawk]

If you choose anything other than unlimited for unit type, joiners can't send heroes

[rough kraken]

Ugh fix it please, fix game also not working

[paper ginkgo]

That’s messed up. In my experience, heroes always help more when they send full joiners.

[ocean plume]

Yea same issue some of my team and myself are having

[paper ginkgo]

For example - as a shooter with formations, I can take riders or fighters, and the occasional bunch of cars. If I want to have only riders or fighters join, I’d like to have that option. So I wouldn’t need to watch my lairs for shooters that would cause more wounded. As it currently is, I can only choose one unit type to accept, or accept all of them - which just leaves me in the same situation before this feature was released. I honestly expected us to have the option to choose more than 1 type.

[random hawk]

Did you try it? We're people able to join with heroes?

I think I'm gonna stick with unlimited unlimited till heroes can join

[gray zealot]

The new commander talents tab does seem to be working

[sage grove]

redundancy would be a good idea. Why aren't there more than one way to activate commander and alliance talents?

[gray zealot]

This is how it looks

[storm wigeon]

multiple choice for troop type participant rally and optional to add hero will be better

[sage grove]

correction .. skills

[elfin trout]

why are you pretending to be the iconic champion

[random hawk]

That's my in game name

[wise tree]

Alliance skills also

[tardy temple]

#❗status-update

[uncut knoll]

Not a bug, but a completely useless feature. They spent engineering and QA time on a new feature that has nothing to do with how the game is actually played. This is amazingly bad

[paper ginkgo]

I do see 1 benefit for it - for players without formations. ¯_(ツ)_/¯ 🤣

[uncut knoll]

Only for riders who want to lead other shooters

[paper ginkgo]

Yep. Even with that considered, it’s still messy. Just need to keep doing as we have been I guess.

[uncut knoll]

The number restriction makes no sense. Either send 1, in which case troop type doesn't matter, or send full march. Having an option to set an arbitrary number is completely pointless

Did they just roll back the entire update? The new rally interface is gone

[sullen oxide]

I still see it

[restive ledge]

I feel like the rally interface was designed by someone who doesn't actually play this game

[oak tinsel]

Since the update, we are getting more wounded. We send the same accounts and same troops each time. Here are the screenshots.

[sage grove]

the new feature is not conducive to hunt mastery (timing is key) ... how about Rally Attack presets?

or at least a preset default setup?

[sullen oxide]

Off is Unlimited/Unlimited.
Then players can send properly

[wheat trench]

Curious why my march might went from 17+ billion to under a billion

[elfin trout]

not a bug.
optimization 4
#🩹patch-notes message

[wheat trench]

Thanks... not an optimization in my opinion...now that number doesn't mean anything to me because I lost the history behind that #s growth tied to at what points i could solo different lair lvls... bummer of an update.

[elfin trout]

the number has never really meant anything other than what players arbitrarily attached to it. it’s never been a good indicator of whether i could pass a lair or not for me 🤷🏼‍♀️

[wheat trench]

Might be arbitrary, but it is something I have tracked for over 3 years playing, assessing it within and against multiple accounts... now, an arbitrary change has rendered it meaningless...

[elfin trout]

that’s the thing, it was always meaningless. there are too many variables for it to be a good indicator of anything from account to account

[restive ledge]

as someone who also tracks, I understand what you mean and you're right

[graceful marten]

Looks like it works if you have formations opened.

[graceful marten]

Oh, it’s 35+ lairs only

[graceful marten]

Well, this optimization if fine only for super rallies (but it doesn’t work for super rallies) or for those who don’t know what to send into lairs (some noobs?). It makes no sense for mixed troops lairs. That’s sad 😑

[trail grove]

I haven't been able to purchase thus since the update. I have tried multiple things to try and fix it but I still can't get it to work. Wifi or cell data.

[gaunt shoal]

Try the website

[trail grove]

I didn't know you could do that! I'll check. Ty!

[steady fjord]

This is annoyingly popping up every time using auto modes, training done, and gatherings are returned

[torn hull]

Incorrect sonic decoy icons

[terse roost]

it's a progress bar for ACE

[sullen oxide]

This annoying notification is now broken and extra stupid

[tardy temple]

can you be more specific on which one is the annoying notification?

[sullen oxide]

I know nova is unconcious. I don’t need a chapter quest notification on the bottom of my screen AND another one at the top of my screen.

[past fiber]

It’s the bar that shows you how far off you are in finishing ace commander. It’s actually very helpful. Don’t have to go and check every time how many more points you need.

[sullen oxide]

The alliance gift claiming animation is violent and unwelcome

[hazy narwhal]

Bank icon wriggling is missing again

[jagged crow]

I have noticed that I received no points in BREAK LOSE for the 1st 120 units of AP or Stamina that I consumed for task. It does start to give points when you go past 120 for consumption of either one.

[crisp lichen]

I’m curious if the new Phantom Rider ops is bugged. The 10 stars was never added to my decoration star level

[hazy narwhal]

Mystery square on the bottom left hand corner

[unkempt wren]

New sticker is not working on iPhone

[faint vigil]

I can’t activate the sticker?

[daring walrus]

Amusement park sticker #8 is not working

[spice birch]

same.. Cant find where to activate the sticker too.

[gaunt shoal]

Pns knows about it. Give it time for them to fix it

[lethal ivy]

Fix the counter in Amusement Park Shop it doesn't count bears already spent so I should have 188 + 100 but I can't claim the 200 bears reward.

[gaunt shoal]

Can you show screen shots please

[fading flower]

I’m not getting any of my kill points

Am I missing something I should have way more points by now

[tardy temple]

are you hitting players in your own state?

[elfin fjord]

Anyone having issue with the in-game payment for Android? My Google play store is linked to account X which all game payment go through. However PnS app is forcing me to use the email linked to my PnS account which is different than X. It was a problem for a while ago and updating the PnS app on Google store fixed it but now it's broken again after the recent patch

[fading flower]

Is there another issue with the Amusement Park shop. Why isn’t it adding up the coins?

[gaunt shoal]

You need to use them

[fading flower]

Ok thanks

[daring walrus]

The boost is not working. It worked for a few minutes & switched back to regular training time.

[oak edge]

Which boost? You are outta fast comeback.

[tardy temple]

You passed the training cap so the boost is gone.

[daring walrus]

Also, all of my battle logs, I absolutely lost hundreds of thousands of troops & was not getting points for them. Prior to wasteland my might was 110m end of wasteland 104. How is my cap less than 2m might

[tardy temple]

Training cap points only count for troop that are killed (not wounded) in turrent and hub battles.

[daring walrus]

Yes

[oak edge]

And troops are dead dead if you in hub and get hit by the turret fire

[daring walrus]

But for whatever reason yesterday… we had to work 2x as hard to get those dipsticks to die, die lol.

Yesterday they just kept going to heal, deep heal and alliance infirmary 😒

[floral cave]

Troops that went in to your regular hospital does not count towards fast comeback, only those who went to the deep healing count

[daring walrus]

After spending about 7-8 hours in the hub/turrets & about the same going to other states hitting black tiles… I see this message☝️ fast comeback only applies to units killed during hub attacks? & not during turret attacks? Because, my reports: troops killed & troops that went into deep heal… was around 7 million might. The boost was only for 1.9 million might?? Doesn’t add up.

[floral cave]

Troops died during hub AND turret counts toward fast comeback.

[daring walrus]

Did you see the system message I posted? Fine print 😠

[oak edge]

When a turret fire hits hub as I was explaining earlier they die die and dont count. It is known info.

[floral cave]

Oh I see what you mean by turret attack. Yes, listen to Blue.

[nimble vale]

Exactly... That's why sometimes the Hub Captain will have everyone swap their troops out for t1's, so they don't lose as much to turret fire.

[oak edge]

Yep exactly reason some don't like being in hub. Also might be why some naps emphasize leave turret immediately if you take it getting points😂

[nimble vale]

I'm learning all this fun stuff since I've been signing up for defense on WK weekends... 😂

[daring walrus]

Oh like if you take the turret you're getting points?

So if troops are lost during a turret attack or during tile attacks (even though you get points) that does not count towards fast come back? Is that right?

[oak edge]

Well tile hits don't permanently kill troops so you only get kill points on that. If a turret fire hits hub and you are sitting in hub those die die

[nimble vale]

Troops lost while defending turrets count toward fast comeback... Troops lost in the hub due to turret fire are super duper dead.

[oak edge]

Same thing as they posted above

[gaunt shoal]

My eyes are barely open. lol

[snow oasis]

Nuka start times need fixing. 24:00 to 24:55 are not valid times!

[polar terrace]

I thought it was a bug too but apparently some countries have a 25-hour schedule for certain things. Look at the "Times after 24:00" section for "24-hour_clock" in Wikipedia.

[dense patrol]

That is how the game displays 1am

[daring walrus]

Did it ever get fixed for you?

[storm wigeon]

the event is not end yet but the bear is already gone, that's what appears when I click GO
is it a bug?

[oak edge]

Not a bug you dont have any of the witch stuff to deposit

[storm wigeon]

ahha ok, i just figure it out
i found the bear! lol

[limpid tangle]

So, I've been trying to login for the last 4 hours and keep getting this screen.
Fixed the game and everything, same result.
Please help.
@digital spruce

[gaunt shoal]

Clear your cache. Reset your WiFi / router and/or use a VPN

[limpid tangle]

Will try all of the above.
Thank you

[sullen oxide]

Claiming points just gives me the Buy 💩💩screen

[severe jasper]

Came here to say the same; once you hit the claim button in the bioenhancer event it doesn't go away

[hazy narwhal]

Pop ups rather than actual claim

Blackbeard’s belt is broken

[weary jewel]

I'm tired of getting this glitch every time I try to open pit