#general
1 messages · Page 48 of 1
25 year anniversary 
Ooh the black friday event date is incorrect btw; looks like you used last years BF date
cyber monday date is correct though
Are you referring to the November 25th event date? That date is correct.
For Black Friday/Cyber Monday we're streaming on November 25th, November 29th (German stream), and December 2nd.
#question-of-the-day I'm a day late, but I could really use a decent external capture card on a good deal. Already have a 4k mk2 on my desktop. Just needing something quick and easy for 1080p capture for portable. Hopefully the neo capture goes a little on sale.
Minecodes how good is the elgato game capute Neo?
for Black Friday all products will be on sale?
Not likely. We have no idea though and won't until the official announcement.
Can anyone tell me where I can go to find information on 2 PC stream setup. Using 4K X and Wavelink (I have the stream deck + | Wave 3) I normally have a 1 PC setup, but wanted to go to a 2 PC setup and now I have a 2nd PC
check youtube videos
anyone in particular? Recommend
just type in youtube, 2 pc setup
ok
If you all want an intro into our Black Friday deals, we're hosting a Discord Stage Q&A this Friday at 2pm PT. 👀
https://discord.com/events/581549424518365226/1308916268308369468
'black friday' keeps getting earlier 😛
just looked at amazon ca website and it says "Black Friday Week starts November 21" sheesh
We’re happy to start our deals early so everyone can have time to make their decisions on what they want without having to feel pressured/rushed. Especially since actual Black Friday is a holiday for us in the USA!
That being said, our deals start TOMORROW 
Not all, but we have a bunch of products that will be on sale depending on your region! Deals start tomorroooow
in France too?
When you say tomorrow, can we have a time zone please ? Like, in France when will it start ?
Thanks ^^
21st November, according to the newsletter email - no specific time has been released
How many slots do y'all's toasters have
Yeah, here in EU its already the “tomorrow” as in 3:15am of the 21st, and as i was expecting the deals to start at 12:01 UTC honestly, so i’m a bit disappointed they still haven’t begun
I hope the xlr dock will be on sale tho
I wouldn't be surprised if it's around midday/afternoon, that way for basically all of the world it'll be 21st/very early 22nd.
(for us Europeans)
What do we think of @meager lava
Please don’t randomly tag members without good reason, read the #rules
Ok, but I don’t think he cares

I’ve been over this with him in the other Funko server but thanks for chiming in @lavish hull
I can’t share a specific time because it depends on the DE teams roll out. 
please do not randomly tag people
Doesn't matter
Again it does not matter. I am telling you to not randomly tag members.
Right now... rule 2
You didn't ask any questions about Elgato products you asked if people had thoughts on them. Then you started tagging them with no context of a conversation. This is the end of the topic. Do not randomly tag people. If you have questions about Elgato products you can ask in this channel and any of the community tech help channels.
It also falls under rule 7 with you spamming tags at them, as well as asking what we think of him. This is the end of the conversation.
👋 bye, bye.
holy..

I'm excited about the sales, but also stressed out because I don't know which component(s) I need.
Everything is not an option. 🤣
Start with what you have / are missing. Then what needs upgraded the most.
I don't have an official Stream Deck, and the Plus model is pretty cool. I just don't know if I'd actually be able to use it much.
As for what I've already got/potentially looking for:
When I first got the Elgato Multi Frame for Platform:6 I was excited about mounting the Master Mount S to the top of the frame so that I could have an overhead setup. Unfortunately, the Elgato Facecam Premium Full HD Webcam (10WAA9901) doesn't seem to be suitable for the task.
I would like to mimic the Logitech Reach, but on a larger scale.
Currently, my idea doesn't utilize the Elgato Multi Frame at all. I have the Dual Monitor Mount base attached to the lower bar, which can slide side to side. I've attached the Elgato Mount S to the center post of the Dual Monitor Mount base. It can extend back and forth (to a very limited degree) and the mount can also swing side to side. It's just missing up and down.
It's crucial to have up and down adjustments to increase/decrease the field of view. Which of the options are best to achieve this?
🔸 A second Master Mount
🔸 Flex Arm L
🔸 Solid Arm
🔸 Wave Mic Arm (any of them)
Make a tier-list of things you need vs things you just want :3
Once you have a Streamdeck set up like you want it, it saves so much time, and with the Plus and the dials and access to Wave Link it's even more lifesaving for me personally
^
Can you change your voice in Wave Link, or is seperate app/plugin required?
You would need a plugin
Thanks for the tips you two! 😊
As for the mount, The Wave Arm (not low profile) would work for moving things around more, but you'd need space between your monitors for the arm to fit.
Monitors will not be installed.
Those are on the other desk. This one has wheels and can move around, which doesn't work well with electronics that need to be plugged in.
Any of those should work, but the wave mic arm will allow you more one handing set and forget instead of loosening, adjusting, and tightening.
With VST plugins, anything is possible, you can link your mic to a MIDI keyboard and change the key your voice is in, or add effects. Or you might want something simpler to use and then VoiceMod exists
Ooo fancy. I have MIDI keyboard. 👀
Ohhh ;3
It's old though. I might need to think about replacing it if I want to stick to trying to learn piano.
I need a new one too, threw away my old one in the move
I got an old Roland HP 1800
Mine was a M-Audio Radium49 I think it was called
latest driversupport was windows98 XD
I wish I could react to comments. You don't realize how much you use a feature until you can't do it. 😅
I'll research that one a bit more. Thanks!
good mornng good afternoon and good evening to one and all i hope everyone is doing well and life is treating you well also
Sales are starting to appear on the website now, for me - it’s only a few products at the moment, so I assume they’re still inputting data - but it seems soon
Oops. 4 hours later, and I got lost in a rabbit hole of rare Disney merch instead of looking at Elgato products. 😂
Pretty sure it depends on region for what time it starts also
Hello 👋
well looked at the black friday sales on Amazon and kinda sad to see there is no sale on the Stream Deck XL 😭
(nvm.... looks like it changes based on day)
but still sold out for USB Hub D:
I'm not sure if you're in the UK or not - if so the Elgato website says it'll be "up to 25% off" between the 1st Dec and 2nd Dec
If you aren't in the UK - it's worth checking the Elgato website since for me there is a full calendar of discounts up there now
it says up to 25% off as well but not til the 1st/2nd.... so I guess thats also worldwide
has it ever been that low before? 25% off is $187.50 for the US...
Not sure - but seems like a great deal!
how likely does anyone think it is that i’d be able to exchange my black wave dx and low profile mic arm for white versions.. i purchased them literally right before the white wave dx came out and really wish i had the white versions to match my set up :,) they’re still within the warranty but it’s not like there’s anything wrong with them i just want the different color..
You can't trade in products for others, best choice would be to sell both your LP arm and the Mic once you've bought White ones, on something like ebay, craigslist or Facebook Marketplace
or sell them before, but lacking micarm and mic sure would suck for those few days
BLACK FRIDAY DEALS START TODAY!!!

is there a place where I can report a bug?

Question for anyone with experience using HD60X:
Can I capture gameplay but also use a Focusrite Audio Interface to play the audio/use microphone on my pc?
#capture-cards for the capture card, and #wave-audio for maybe the audio part.
Is there a reason why Best Buy Canada links are only shown on 4 Black Friday products instead of all of them?
Why is the white Stream Deck discounted for Black friday but not the Black Stream deck? Black stream deck is full price
Different SKUs have different deals - depending on your region Stream Deck MK.2 in black might be available as a deal starting next week.
Ah, I see that now
certain items have different dates
That atomic purple one goes hard though
it doesss and it has the coolest purple cable too ahh
I might actually get that one and replace my current one.
I really REALLY want Prompter, such a good deal, but no monies xD
The Prompter is super cool, but I literally have no use for it
If you get it, let me know what number you get on the limited edition card!! I still haven't seen if anyone got the meme numbers like 1337 LOL
@mystic island this is where you watch the game while maintaining eye contact with colleagues during a meeting
Lifehack, look at anime while being in the class zoom staring into the camera xD
I just tell them that the video is on my second screen and info for the meeting is on main screen
Noted
I've confirmed with multiple Elgato staff that they've done this during meetings LOOOOL especially during futbol season
somehow green screen xl is cheaper than the regular version now lol
Ordered the prompter bundle with the light today 🙂 also the L mount.
Anddddd hopefully the mic arm pro next week. Super excited for new stuff!
Offer starts at the 29th on that also
I couldn't wait, I want that purple, lol. Just ordered it and it will be here around the 24th
hey @oak magnet could i send you a dm?
What's the difference between a mic arm LP and pro? They look pretty similar
Partnership applications are closed, see #elgato-partnership. Once they open you'll see in that channel. Also it's against the rules to tag admins. See #rules
they will be having a twitch stream were you can ask q relating to their products
kinda of a modern day tik tok live shop stream lol
not about a partnership but thanks
i didnt know the atomic purple stream deck was still in stock 🤔
Why isn't the Wave Mic Arm LP on sale but the white one is
Mouseover the offer, some products are certain dates.
starts at november 29th
but tthe white one is on sale now
why not do both at the same time
Are the elgato facecams worth it
Oh yes, I'm using the Facecam Pro, but you need sufficient lighting to make any camera look its best
I hate lighting 💀
Then even the most expensive mirrorless camera will look awful ^^
Hi! Sorry to bother but I don't see an Event scheduled in Discord for the Q&A tomorrow. What time is that starting?
You can't see the Events at the top?
The first one scheduled is the 11/25 one, and they go in date order.
I only see the 25th, 29th, and 2nd.
ditto

why are there two of the same stream decks on sale but ones at a later date
Not a bother at all! Thank you for pointing it out - let me see whats going on here and get back to you!
Awesome ty
Could you check again now?
Idk if this is the place to ask, but.... The displayed prices are always USD? Or there's a way to find the CAD price?
Oop just saw this. I unfortunately still only see three Events in the tab.
Nevermind, it showed at the checkout, sorry about that 🤣🤣🤣
All good! You can also preview while you browse by selecting at the bottom or at the top of the Black Friday page
is 25% off the Stream Deck XL going to be the lowest price ever?
I wonder if maybe a Stream Deck XL 2.0 is going to come out if its that low this time... cause I only ever saw it go to like $200
woulndt everyone like to know 
I think I saw it go that low once before, last year. But a full 25% is pretty steep
I already have an XL and a StreamDeck+..... but I might get a 2nd XL
do we have a bot in the server lmao
They took care of it - if you see more you can go to #contact-moderators and open a ticket to report it. They're pretty quick with the followups on those.
whats the difference between the wave mic arm pro and LP mic arm
The Pro version has Gaslift Suspension, aswell as magnetic cosmetic covers that you can customize. The Gaslift Suspension makes it so you can move it around and adjust it without having to loosen the bolts like you have to on the LP
Oh! Not having to loosen the bolts is very nice.
Good morning!
I still haven't gotten my list together... Got distracted by thermal socks, music frames, and digital photo frames. 😅
Hehehehe so many things I want now that are really discounted but can’t split up payment with card company since I have just Debit
Brito!

Ok! I definitely fixed it now, thanks again for letting us know 
sounds good
I tend to move my mic away when I’m not using it, aswell as either be slouched in the chair or sit very straight so being able to move it around easily is actually amazing
Hello!
How're you?
I’m great! Just woke up

Really hoping the snow will disappear though so I can go outside without fear of breaking my hip and get groceries xD
Tomorrow it’s supposed to be sunny and go above freezing, so I’m hoping:3
I know that appreciation for snow is very relevant to how much you have to deal with it but I wish I could be in the snow right now ☃️
Brito let’s trade apartments then xD
Yay! RSVP’d
I think I'll keep my pretty little fall leaves and opt to just drive to some snow instead LOL
Right now there’s 10-12 inches of snow at my place, up north there’s about 3 feet
Still early winter, up north they can get up to 10 feet of snow xD
Actually way more, few years ago I was going to a ski resort and there was walls all around the road, taller than the bus. So about 4 meters tall snow walls xD
I love the server pfp
Sometimes before I actually hit the record button there’s anywhere from 20 seconds to a minute of footage before the recording button is actually pushed. Why does this happen?
Do you have flashback recording turned on? That’s probably it!
I think so but it only started happening only yesterday for some reason. It’s never happened before then
Have they decided a winner for the elgato neo thing
hello is anyone active
nvm i figured it out
Hi there,
Sorry to post this here, but I can't get anyone respond on the Black Friday Q&A
Just wondering why the Stream Deck plus black price doesn't reflect the actual discount (like the white one does?)
It seems there's an issue, at least for the French store
Can someone take a look?
Thanks !
Mouseover the offers, some are certain dates.
A bunch of them start on the 29th.
Ohhh sorry, make sense now.... I feel stupid 😄
Thanks !!
I really hope the XL's wont sellout when December comes lmao
me still wanting the USB Hub as well but cant 😭
I'm bummed that I can't afford the Prompter now that it's so heavily reduced in price >,<
im also wondering if I should get the Green Screen XL or not...
cause atm I just use two hangers + Plastic Piping and a green sheet over it lmao (main problem is it isn't "flat" so theres shadows and its also limited on where to place it)
I have an old textile greenscreen made for photography, the stand for it is awful and the size is 5x3 meters, so it's HUGE xD
btw did Elgato do an announcement at the end of the year last year?
For what you mean?
well it says in #announcements they'll have "surprises"
so im not sure if we are expecting a new product or not cause idk what else can be classified as a "surprise"
Ah, you mean the Dec 2nd thing, stay tuned 🙂
lmao
im assuming you know
then again idk what else I would really NEED for my setup
I actually don't, but I'm hopeful :3
lmao
I thought you meant something special for end of the year and I was like "Never heard anything about that"
🤷♂️
but ever since I joined my college's internship I've just been more involved on the technology side lmao
but the stuff they use is like Blackmagic or Newtec so its more like $5k for each product they use lol
Yeah, professional audio/video stuff is pricy
im trying to think though what I cant do with Elgato products atm that they can
You can do most things but it's not as 'simple' as a ready-built thing made for that application
Graphics Operator is easily do-able with Stream Deck...
Director can mostly be done with a Stream Deck...
Replays can sorta be done with a Stream Deck +? But theirs has a lever and a spinner to control frame by frame both forwards and backwards... I assume that'd prob be a pain to setup with a plugin
you can bind the dials on the Streamdeck+ to do tons of things, aswell as the regular buttons, but you have to set it up all yourself or hope someone made profiles that you can purchase that works with your application such as Sony Vegas or whatever
I mean the good news is Stream Deck is very compatible with OBS (and vMix I believe lmao)
I just wished OBS Chapter marks or whatever its called worked with Adobe Premiere Pro ;(
it works but not in Premiere Pro lmao
I use DaVinci whenever I'm editing
it works in DaVinci im told.... although I don't want to really learn another editing software platform for just one feature 😅
then again I lose access to Adobe Creative Cloud once I graduate in Spring.... but I might buy the Creative Cloud plan after lol
The only thing I still wish I had is Photoshop, rest of Adobe I'm kinda boycotting
well I mean I did get Affinity Designer but I don't really use it much
and I need to find a good alternative to Dreamweaver, since my personal website for my college class uses Dreamweaver to code our personal website and projects if I don't buy Creative Cloud
Last time I used Dreamweaver they were still owned by Macromedia
oh Dreamweaver got bought out years ago? it wasn't always Adobe? damn...
yeah, 2005
and now they only update it for critical updates oof
I'm really oldschool though, I make websites using standard notepad or notepad++ xD
oh god
yeah that was what we did our first ever week learning HTML in Spring Semester for the beginner class.... doing it in Notepad lmao
funny thing is im not even a programming major.... this was designed for comm majors so I did it for the extra skill and actually like it
I started making websites on paper back in 1994 or something
just didn't have a computer
ah
When dose the Microsoft Flight Simulator giveaway end?
Haven't even heard of one, where was it posted?
Anyone have an issue were the plugins you download like OBS plugin not showing up in the Elgato stream deck software?
gm
good mornng good afternoon and good evening to one and all i hope everyone is doing well and life is treating you well also
Yes! It’s announced on our TikTok.
Some deals do not start until next week!
Thanks for the confirmation 🙏
Though, why wait? 😉 I'm ready to order, right now 😉
Bump
THEY DOOOOOOOOO RIPPPPP
I'm trying not to lol
Just double checking, I thought it's already showing a discounted price on those products, so what does those "offer starts 29 Nov and ends 2 Dec" really mean? cuz the check out is already showing 149.99
Maybe someone messed something up, but it should be the regular price now and lower when offer is active xD
that's why i get confused
I pressed the product and it's already at the price, so I thought there might be even more discount on those 2 days?
Just wanted to double check if the staff here knows anything about that
I believe it’s a logistical thing and part of working with retailers. The deal will start soon, hang tight!
Also one more question, I tried contacting Elgato Business before - but I never heard from them. Who should I talk to in order to get that conversation going
If you’re talking about Stream Deck, 149.99 is USD MSRP. The sale price is not showing yet. Here’s an example of a sale that hasn’t started yet and one that did. Stream Deck + has a slashed price.
Im talking about stream deck xl sorry
it has this tag: "offer starts 1 Dec and ends 2 Dec"
but it's already on discount right now
What region are you in?
UK
Cant send a screenshot, but it shows as discounted right now
so I dont know whether I should press buy or wait for those 2 days for something more
shows as discounted here in Sweden also, 2099sek instead of 2899sek
I have someone looking into it, will get back to you.
That would be much appreciated, at the same time - I do have a question regarding elgato business, I tried filling in the form on your website, but no one has reached out to me
What is it about?
Basically I work for an esports tournament organiser and we are looking to buy stream deck xl. I've been waiting for over a month now with no replies on whether we would be able to purchase with any discount as an esports organisation
A lot of the team have been on PTO recently so that might be one of the reasons
It's just more like: if I don't get a discount with the business side, then I would need to take this opportunity to buy the stream deck xl now with this discount
I mean if you're going to fix it, can you let me know so that I can buy one first xd - cuz I need to use it soon for a productions

In my currency, I haven't seen it much cheaper than what its currently listed as over the past few years 😛
For some reason my prompter bundle was cancelled 😥
welp placing the order again lol Figures, the one thing ordered that i been wanting for so long
Last time I saw an order cancelled the billing adress was wrong on the customers card or something that went to their previous adress by autofill or something, so make sure it's all correct 🙂
and yes, the Prompter deal is crazy good
Yeah it said something about location. Triple checked so hopefully it goes through this time 🙂

Ok
what's the difference with stream deck mk.2 and regular?
The 'regular' one was discontinued many years ago, the improvements are detachable USB-C cable, much better stand and support for customizable Faceplates
is stream deck xl on USB C or USB a micro?
USB-C
somehow i keep having USB A micro on my mind 🙈
USB Micro B was the worst connector ever
I mean, Black Friday sales happen every year, not all products but still, always wait
i was blinded by the want for one and i forgot that sales are happening and i just forgot
its ok tho ill collect one piece of elgato product
my new goal
From this years sales I'd pick up the Prompter and the Stream Deck Pedal aswell as a Key Light 
I got the SD+ the other day as soon as the black friday sale opened. Would like the USB Hub also, but they don't sell that on Amazon and its not on sale
do you do some sort of productions or what made you pick up the prompter?
Oh I haven't bought it, I would if I could afford to, I casually stream and I do plan to record more videos than now, but I spend a TON of time on Discord in voicecalls with video and it's so great to be able to see the person you're talking to while they also see you eye to eye 🙂
I do have tons of ideas of topics I could cover that having the prompter would be superhelpful to remember what I wanna bring up, not full scripts generally but talkingpoints without having to glance at a screen like I have to do now ^^
I'm always amazed how fast Amazon Canada runs out of Wave DX units when a sale hits. Never even makes it thorugh the first day
it's a great mic and the price on sale is insanely low
can also imagine some scalping
Yeah - once the Elgato store stock sells out at $90 it shows for $150+ from third parties.
Eitehr way may get one from the main elgato site
Eying prompter though
that's actually so smart
Prompter's screen can be used for many things, you CAN even game on it but it's 60hz so it's not amazing but it works 😛
+1 for Wave DX being a great mic. Love mine and recommend it to anyone thinking of getting one
I'd argue there isn't anything with similar quality for less than twice the price of the DX 😄
yeah I got a prompter and its kinda cool but so far haven't really had to use it yet for a project 😅
but I guess a 4th screen and a place to have a camera secured is pretty nice (especially during college zoom meetings with camera on)
are u referring to mk.2 as the "regular"? bc i dont see mk.2 in the website anymore
Apparently, elgato already made the thing I want but doesn't make it anymore... The Elgato 4K60 S+
A capture card with a SD card slot that doesn't require a computer
but the 4K X can work with an iPad Pro (see spec requirements)
Mobile still.
😉
That's cool but I don't have an iPad pro...
Save for one. I know I am saving for a few things.
Gross no. I'm not an apple person... 😜
I only use an iPhone because it's what my work gave me for official stuff
Apple isn't bad! You can even get a Mac Mini for 599.99 USD and they are Fast!!
I only use it when I have to... Which is more than a bit and I just don't like it
Either way, it would be cool to not have to worry about any external device... I already have extra large capacity and fast SD cards around
I mean you could always voice it in the #feature-request and maybe Elgato can get more feedback.
It was already a feature and I think the 60k S+ only lasted like a year
... So it might not have done well 😅
well in case you ever feel the itch to give a suggestion to them use that channel 😉

There's alot
But the flexibility it gives is part of its price
I'm still waiting on one of the guys to give me a measurement lol
It'll be easier to process for streamers
I'd have to get my hands on one but I could do some microphone modeling with it to some higher end microphones
Though, it'd be pretty difficult
elgato XL in white when?
Hi everyone, did anyone live in FRANCE and got is order canceled here ?

Good afternoon, Vic! 👋
How are the nerds doing
Nice lol
Does anyone know the mounts used with the Corsair Platform:6 desk to mount the Key Lights on the posts? I can’t find it on the Elgato site at all
I posted an image of it in #lighting
I got something strange elgato cam in a OBS scene showing .
Then i go to another scene collection and the cam dont show. Kinda weird
I'd ask over in #camera-prompter for better visibility.
Sup Nerd!
don't know this one. lol
I've noticed several Elgato products have a disclaimer of plugging direct into PC, not a USB hub.
Is that because not all USB hubs are powered?
USB hubs may not have enough power or bandwidth
Frustrating thing is I was hoping a powered Hub would help, since Elgato Facecam and a capture device don't get along when both plugged directly to my PC. 🫠
If I am already experiencing issues with just 2 devices, worried about getting more products that aren't going to work because of USB Hub/Bus issues.
Thinking possibly Stream Deck +, prompter, a pedal (or two), etc. Max 2 lights.
https://tripplite.eaton.com/usb-3-0-superspeed-hub-4-port-chromebook~U360004R I have used this one with a facecam, wave 3, and stream deck all plugged in and it worked fine.
The streamdeck+ with the USB thing should work fine as well
I got a powered one from CORSAIR (USB100), before that was announced. 😥
Good to know! Thanks!
I used it with Cable Matters Long USB to USB Extension Cable 10 ft on each device and for me it worked fine
Typically, Elgato products should work with the Corsair one too
Just not officially supported
ty! I never knew that. it's hard to keep up with the young folks!
i got my first stream deck today (the + version)
and I am also planning to buy the XL version when it’s on sale
honestly the box was bigger than I thought it’d be
Congratulations on joining the Stream Deck family! 
this was after months of debating if i should get one
thanks
now the question is what to do with it now
I use mine for live stream control and starting and stopping recordings.
It's not you, don't worry, my generation just wants to shorten everything because life isn't fast enough already lol
enjoy your time.
What's everyone up to?
Eventually haha, gotta work on different stuff though
Facts! Have a good night!

Night night
I couldn’t tag you so I had to find this chat to hit you up. I got 6011
The USB hub by elgato for the Streamdeck Plus can you connect your protor, facecam and wave 3 to it?
or is there not enough power to cover all 3 devices?
hey friends i got my streamdeck + last night. Ive had itunes for 0ver 10 years with 10k songs, i own a windows, Never have i used spotify. i now ned to unsub to itunes and get spotify?
Doesn't https://marketplace.elgato.com/product/apple-music-719b94df-ee43-47b3-a7c0-a3ea176ebbec fit your needs?
you need a mac
ah
Well, I'm sure iTunes still has keybinds to switch track etc, just make hotkeys for Streamdeck+ so it can change songs
I haven
woops
lol
I haven't used iTunes since like... iPhone4 to do backups
What do you use? Spotify?
I do yes 🙂
Ah is that generally better for Streaming?
got it i understand
Not really, Tidal or Youtube Music would be better for the quality to price, but I'm way too lazy to remake 13 years of playlists
itunes has music that spotify doesnt, most of my tehcno tracks and some doesnt exist on spotify
But check the menu inside of iTunes, it should say something like Next Song and then some keybind, make hotkeys on the Streamdeck to those keybinds 🙂
now it says i cant download the plugin adavanced launcherr
Does Apple Music have a web interface, maybe?
Not sure if that would be more hotkey-able, or not…
They did update their windows app to be Apple Music now, not iTunes. So yeah it should have the best hotkeys.
Have a Amazing Sunday FAM! 🎉


Thanks soo much elgato for helping Crashpad 4 kids agian this year!! 💖
damn Elgato hid the "25% Off" the Streamdeck XL 😅
*so I wonder if they thought 25% was too much then.... 😭 *
Perhaps a bug with the Bundle Builder.
Prompter is currently CA$269.99 with Key Light Mini and Cold Shoe.
Stream Deck + is on sale for CA$229.99, however adding that to the custom bundle shows as a total of CA$609.99?
Seems like the issue is the Prompter sale isn't being carried over properly.
The Prompter page itself is showing regular price. No suggestions of any bundles.

Howdy!
Don't worry, 🐝 Happy 
wish the Facecam pro was on sale
My prompter bundle just got cancelled for a 4th time :/ starting to think it’s just not meant to be lol. Ever see the futurama meme “take my money” lol that’s me right now 😂
But put in a ticket and hopefully it gets figured out in time 🙂
What do you mean?
Also, welcome new users!
gl on the giveaways and Black Friday shopping!
Logged into wrong account buttt
Didn't recevie an email? Resend it.
GG elgato front end
lmao
no streamdeck+ usb hub deals. guess i'll check back on cyber monday. it's too overpriced to buy at normal price.
bruh you can get one with the same features for $25
also its $75 in the UK
oh UK
then plus like $12 shipping because its below there free shipping price
Is this the Right channel for questions ?
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
In the MS giveaway it states i must join the #welcome channel.
No one can 'join' the welcome channel so maybe they just meant joining the discord. Welcome! 
Sorry if this specific question has been asked before, But does anyone have a setup with the Beacn Studio and Streamdeck+, and use the Streamdeck+ top manage their Beacn inputs/outputs?
I want to get the Beacn studio for it's onboard input processing, but i'm torn between getting the Beacn Mix Create or the Streamdeck+ for controlling the input and output
Is there a giveaway that I missed?
There was one on Tiktok, and some were happening during today's Twitch streams.
I am watching the Twich. Know about the TT, but Perpetual said somthing about MS?
The Microsoft Flightsim is a giveaway that ended on the 25th
Ah, okay. Thanks for updating me

There's some happening on stream now too.
GLOW
Ah, good, you've found it 🙂
Lol, I have been watching since it started. Been on the entire 5 hours
Ah, even longer than I've been on
I had to tell Brito what my Atomic Purple number was cause she asked me to so I wanted to get in early

Phenomenal
YIPPEEE!!! 
Brito with that greenscreen
Anything crazy happen at the end? I had to go before the finale
nope, just the last neon sign giveaway (this time the first winner called was actually there). also made jasmine and brito laugh by guessing the giveaway word before they even entered it into the giveaway
The first person was there?! That's surprising, lol
So jealous!
tis pretty great! 😉
I'm actually waiting on my rainbow neon sign to come in tomorrow.
omg that looks so cool!!!
stay tuned, you never know when Elgato host another giveaway.
hey everyone
always on the eye out for more elgato giveaways 😄
thats setup is dope and so clean
i didn't enter cause I have one, but anyone can win. I can vouch because I have won serveral times. I felt I wouldn't be giving others an opp. if I entered. lol
thanks!
totally fair and valid!
Hi guys, do you know if the applications will be opened this year as well for #elgato-partnership ? Thanks!
I have to wait for the announcement when they open it up or visit them at their booth during twitch con or some events and talk to one of their peeps
Hello how do you enter the sweepstakes please?
Thank you so much
Sad I missed a large portion of the stream. I was at work and my phone died on me. Oh well.
GGs to all that won the giveaways.
Ordered an Elgato bundle earlier, and just placed an Amazon order for a Stream Deck Pedal.
Lighting, and Stream Deck + still possible. Lighting most important - need to figure out how it's powered. I'll probably need the dual regular set for Platform:6.
Unsure about camera situation though. That would override getting Stream Deck +. :/
Hey guys, I know this is random to ask, but is someone who knows about cap cards able to sit in a call for a bit? I’m having trouble recording PS5
And I suck at explaining things lmao
Guess it’ll have to be in DM’s if possible
Hello everyone !
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
could i talk to someone on the elgato team real quick
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Anyone an idea when all the lights gets restocked?
I think it depend of your region, but in the US i remember they say in the live twitch they expected a delivery for Mid-December ?
I won a giveaway on twitch yesterday, but I don’t know what to do now to get the neon light? Can anyone help with this?
Did you check your Twitch DM?
Elgato Staff usually reach out.
<@&581565551495741448> can you relay to the Staff, so they can help the Winner of the Neon Light out if they were advised to come here please 🙂

GG and congrats BTW!

You'll receive a DM from Elgato on Twitch!
Thanks! 
Neon! 🙂
Thanks, the end of the live was a bit late in my contry 
awe, next time!!
next giveaway permitted it's in your country.
also, elgato is doing a live in Germany.
Ho ! no, not that, just that i've followed the all live and when it end (2am for me) i was a bit tired, so i did not remember well what he/she/they won ^^
oh ok.
I know they give elgato neon but i though they give a key light neo at the end ^^"
I don't think any neo products were in the giveaway.
okay ^^
Looking at getting a stream deck +, the white is on sale for £150, does anyone know if the black one will go that low?
Depending on your country but normally yes, some deals may just start later for some country
and omg the 14th doctor ! 
That helps a lot, thanks.
On the website you should be able to see when the deals start and end
for exemple in France the stream deck + black offer start the 29th
when the white version end the 28th
I have had this as my profile picture for a year and no-one else has pointed it out yet. 🙂
well you are talking with a Hugh fan of the show ^^
Ah, I can see it now, thanks again, it is the same for me.
Perfect ^^
happy to help 
Sadly . I wish i could buy some other color knobs for my streamdeck + but holland didnt have it anywhere.
And whwn i order somewhere else lol the price shipping is more then the knobs
What would be the best way to reach out about deliveries? I reached out to the courier, but they said that they need the shippers authorization to let me use a pickup place 😭😭
But they were scheduled for today/tomorrow, so I know it's a last minute request
Yes, thanks!
I thought so, but I haven’t received any message
Neon I think. I thought they said neo until I won and heard neon
does the brown box vs blue box thing only exist for key light? im wondering which version i got since i see two different models of stream deck
Is it the actual streamdeck +, then the xlr dock or usb hub?
Go through #official-tech-support . You can submit a ticket or there's phone numbers in the top right of the ticket link there. That way your ticket will get to Customer Service who can look into it. Don't forget to give them your ordeer number.
As far as I know Stream Deck Mk1, Mk2, XL, Mini and Plus, all come in a blue box. Neo comes in a white one. The atomic purple special edition of the Mk2 comes in brown (other special editions may as well).
ohh okay
yea on stream the other day there was talkin about brown and blue box
i guess its only about the key light
Yeah, that's related to the Mk1 and Mk2 Key Lights, since there's so little difference aside from some of the internals.
I GOT MY STREAM DECK XL YIPPIE 
Thanks a million ❤️
Have a Amazing Wends Stay Super!!👍
Anyone stream from mac as there second pc
I already have companion - so that's just my standard for productions
I don’t accept friend requests from people I don’t know
its all good
i was going to show you my stream deck
but I cant post in public cuz of productions stuff
it's okay :> I have shared it with my friends

Actually quite curious about Companion
I’m just a regular streamer so I use the regular app xD
I just programmed quite a bit of automations
it's just more like for streamlining things
It's especially good when you have blackmagic design and many other productions gears
but then on the companion side, you would not get any of the "windows system" automation, spotify those kind of things
so I currently just installed the elgato software for when i'm not working on productions really
Just make sure you don't run two things at the same time xd
Hi Everyone,
Has anyone managed to get the keystrokes (text) working when RDP into a VM? I'm using HyperV with the "Enhance session" and when configuring text on buttons, I can't get them to work into the VM...
Dunno how Remote Desktop works with VM's, but with things like TeamViewer there's a setting to allow modifierkeys etc
https://www.reddit.com/r/elgato/comments/1h13n93/high_cpu_ram_usage_constant_network_connections/ does anyone have any insight?
hey did you guys know that the stream deck is in an official apple video?!
https://www.youtube.com/watch?v=JjpGvjy0Gxk
That's so cool
has anyone had any luck using facecam mk.2 with nvidia broadcast? Trying to get background remover to work.
Make sure you’re using the camlink software
for facecam?
A camera can generally only be used by 1 application at a time, so quit Camera Hub and kill the process and see after you open Nvidia Broadcast again if you can see the camera as an option then
and no, no camlink 😛

thank you very much...that worked excellent
Yaaaaay 
does anyone know what the deal on the stream deck xl is going to be
like what % off
nope
also did they sell out of the atomic purple stream decks because it says currently unavailable on amazon rn
It was limited release, and the Black Friday sale made it SUPER popular and visible. Like I didn't even know it existed yet.....so I wouldn't keep your hopes up.....sorry
I ordered mine BEFORE it went on full sale and I got 6011/6900
well i know it came out during prime day sales and had a limited quantity of 6900 (very funny elgato lol) but i just didnt know if they were officially out yet even though it says currently unavailable on amazon because its listed on their black friday deals page
They might have yet to update it as sold out, but Amazon is dang good at making sure they have updated stock. So if it says "unavailable" it probably is sold out.
Keep looking though, cause you never know when someone may cancel their order



when is the mic arm LP black going on sale?
Deals depend on region, here in EU the Black LP sale starts on the 29th
i see, and do we know how much it's going to be?
I suppose the same price as the white version that's on sale right now
but we'll see
Why isn’t the xlr dock in discount
Hello everyone !
Please don’t ping mods.
?cth
ok
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Happy Thanksgiving to anyone from America in here, hope you have a great one 🍗🔥
do you guys recommend getting the white or black mic arm pro to pair with my black wave dx?
I use Black LP Pro with my Black DX and it's super pretty, but sharp contrast is also really pretty
Got a stream deck plus from Amazon coming next week 😄
Even though I own a wave 3 and the og stream deck and a hd60s+
Was looking at getting the stream deck+ with the xlr attachment a wave dx and mic arm pro cause my original mic arm has like issues or something makes a lot of squeaky noises. But think I will wait 😛
If you mean the Elgato Black Friday sale, it started days ago.
oh what i mean is the mic arm pro, which is supposed to be starting on November 29. Just not sure what time
ah. Good question.
What time in Aus does the Black Friday sale start?
It's past midday 29th Nov here but the website says deal starting soon (Black Stream Deck 15key). The Amazon link says 25% off but has said that all week. Will there be additional savings from today or is that it and I should just buy it now?
Was there a rumour that the 4K webcam might be going on sale? If so, I don't mind waiting a day or two.
depends on region, and yes atleast here in eu
check the site
how about us? order to a friend and drive down ^^
I don't think it's going on sale in Canada, at least through Elgato, but some retailers have their own sales. Check places like Best Buy, and keep in mind a lot of them will be resetting sales tomorrow so I'd check then.
hai arcsane 
That's a great plan B. 👍
I know Best Buy Canada tends to have a lot of Elgato stuff off and on sale through new years too. Sometimes even one day things. It's how I put most of my kit together when I started 🙂
I’m in aus too went onto elgatos website says the deals are ending soon can all be found through amazon
Yeah I’ve just decided to pull the trigger and buy it. I just didn’t want to do that and then find it has a greater discount hours later lol
I see the Arm Pro is now on sale but the Cam Pro isn't. Will check again later
please discount xlr dock
good morning good afternoon good evening to one and all i hope you all well
A good <t:1732871880:t> to you too
When you look forward to get the blue dials with SD+ and every single dials set is out of stock, so no free dials 
With the USB Hub for Streamdeck plus (With 100w PD) can i connect Facecam MK2, Streamdeck Pedal and Wave 3 mic?
also does elgato stuff work with Mac fine?
Yes, shouldn't be a problem.
And Mac support is quite good also, as long as you don't update too fast because it takes time to update for new major versions
Thanks i am curious though is the M4 good enough or should i move to the M4 Pro mac mini for this
with 32gb ram and 1tb hdd
i was thinking either mac mini or do a M4 Pro Macbook Pro which will be for console streaming only
The base M4 mini should be more than enough. It has a hardware video encoder for H.264 and HEVC/H.265 so the overall load on the CPU shouldn't be too high.
do you guys think it's worth upgrading from the mic arm LP to the mic arm pro?
I'm honestly debating it because of the riser. In my particualra setup I could use an extra inch of clearance. But generally no, if you have LP already and are happy with it, probably stay with that. If you do make adjustments to it up and down all the time it might be worth it though
Hello guys, I hope you are having a good day. Does anyone know if Elgato will have a discount in Stream Deck Mobile? I'm eager to buy it to complement with my 15 and 32 keys Stream Decks
I move mine around constantly, so the Pro is perfect for me. However if I had it just in a set spot and never really adjusted it the LP would be fine
Not likely, adjusting prices on Apple and Google store is kinda a pain
However, they do giveaways at times for Streamdeck Mobile lifetime in the Discord 😉
so stick around for when one of those happens
Cool! In what channel?
Thanks dude!
Set up your roles so you get pinged when they happen
thanks
For the Mac setup i was thinking of doing the Elgato XLR Stream Deck + setup and facecam mk.2 will i have any problems with that running on a mac just kinda worried and all
I know macOS 15 introduced some issues with Wave Link - if you do hit those try the Wave Link 2.0 beta from https://www.elgato.com/s/beta (don't forget the stream deck plugin there too). Other than that I think the setup should run pretty solidly
How easy is it to disassemble the streamdeck neo for repainting?
If i was doing a TV setup where the hell would i put say my stream deck and mic unless i did like a little gaming table
yay
^ delete that scam
Wow spam in discords
😛
Never thought I'd see the day
Hey, i know you guys don't wanna we use the cell app, but come on, i wanna use on my ipad, please not a chance to give a discount on the lifetime??? Please??? (fluffy cat face) @bronze kettle
I guess phising might be the better term?
that was a bold scammer

Hey, anyone have the elgato mic arm?
Please do not ping admins. Unfortunately, I'm not in charge of sales, so I can't put a discount on Stream Deck Mobile.
I have a question regarding the desk clamp part.
💔
Okie.
Requesting immediate aid, my computer has been swallowed whole by Elgato software.
What can I do to send screenshots in here?
The sound tab of my system settings has been flooded with 9 different channels relating to Elgato's Wave 3.
Do you guys sell a longer usb c cord?
i need one thats much longer than what it came with for my capturecard
Keep in mind you can't go over 3 meters / 10 ft with a USB 3.0 or 3.2 gen 2 cable without specialty cables which may or may not work.
You're generally better off running a longer HDMI cord to the capture card as that can go up to 50 ft with a decent one
But if you need a longer USB you'll have to soruce a third party one. Most of the capture cards need a USB 3.0 cable (5 Gbps), but 4K X needs a USB 3.2 Gen 2 (10 Gbps) for best performance
You can assign different apps to different channels in the wave link software and theyre all listed as separate audio output devices.
But I don't WANT to do all that, now there's a bunch of ruckus in my sound tab on my pc and there's like 3-4 spotify channels and I feel like my CPU performance is gonna be bogged down.
Those are the Wave Line virtual channels. You can disable any you're not using in the sound settings (Press Windows Key + R and type mmsys.cpl, disable any you don't want on the playback tab). Any further issues with it, ask over in the #wave-audio community help channel
<@&581565551495741448>
Please don't ask people to help you for money. You can explain your issue in the different community tech help channels if necessary, or contact the official support.
Just copped myself a elgato facecam pro, ready to get these unreal streams in 4k now 🙌🏼🙌🏼🙌🏼
Hello everyone ^^
so can u help me or nah
No we can't.
hello m new here
If you're having audio issues with the capture card, ask over in the community help channel for #capture-cards . It would help to describe what you're hearing too - eg static, underwater sound, missing directions.
I used to have a 3mt 3.0 usb extension cable connected to an iMac on another desk and my Stream Deck worked just fine. Just make sure the cable is 3.0 and that the connectors are blue (high speed). Probably the bandwidth needed for capturing is higher but in theory it should work. Anyways it should be better idea to have a larger HDMI cable as someone stated.
hey gutys so my stream deck just doesnt wqork ever since i started my tiktokj live
And you will need to give more info
than "It doesn't work." Need you to explain exactly what you are doing, what your setup is, and what you expect to happen that isn't
hello , have a question when recording with Elgato capture software is there any to post that recording to other streaming services ?
You can use OBS or XSplit to stream to whatever platform you want, or what do you mean?
i use OBS but i have a recording that i didnt use OBS only Elgato software
Aslong you have the file yes, you can upload it whereever you want
so do i just go into OBS and upload there
You don't upload anything in OBS... you go to youtube or whereever and upload the file you recorded

Hey I have bought a Streamdeck mini and i want to play some sound from the soundboard but it doesnt work can someone help me
Hello, how do I participate in a giveaway?
How does one mount a pod mic usb to Elgato wave arm
Use the adapter that came with the Wave Arm - it'll switch the 1/4"-20 mount to whatever the pod mic is using (eitehr 3/8 or 5/8, not sure which Rode uses)
Yeah easy I found the adapters haha got it working 👍
so what time does the other deals for December 1st begin
Just bought a Wave 3! :D Was wanting to get one for a while so finally decided to do so with the nice discount.
What a hero
I need a streamdeck+ for art, and I want a wave3. The only issue per-se about me getting one is I'd like to stream but all I do is code/make games 😄 which is no where near as fun as playing
Hello
hello! so i play valorant and would like to copy/paste my stream in chat after the end of every game. i have a way currently but for some reason, it doesn't always send on time and i'm not sure why. is there a better or more effective way of making this happen? (this has to do with the stream deck [not mini])
(please reply or ping, i'm going to bed so i will probably miss this)
this sounds like you can just use the one action dedicated for this.... "Text" action
It has the ability to put a Title (For Streamdeck), the text to type, and the toggle ability to "Press Enter After Message" (basically this means when you press this button, it'll press the enter button for you automatically and send the message)
National buy a TV day right?
does anyone know where i can get different colored hinge caps for the wave mic arm pro?
Either a 3D printed, or Elgato directly.
i need help with my stream deck it hasnt been working. it either just stays on the elgato logo or it flashes cats and a picture of a star
Are there elgato site giftcards?

Is there no more beta testing category? I see I have the role for beta testing, but I don't see the channels or category anymore. It's still listed in the server onboarding as well. If someone could point me int he right direction, that'd be awesome ❤️
The public beta's happen mostly on reddit
easier to keep all comments etc sorted there
Also, I hope you're doing amazing, love your content 
Roger that sir, I'll check that out. And thank you ❤️ Hope you had an awesome weekend.
also exists on Mac, the dmg is on the reddit thread afaik
No I mean 2.0 on MacOS is struggling, lol
Ohh
I can't make it more than a few hours without it crashing or breaking in some way. But, that's why it's a beta 🙂
Some others have constant crashes too even on windows, I have one perhaps once every 2 days where it just suddenly closes but no error message or anything, I just start it again xd
Does anyone else notice a significant metallic resonance within their microphone monitoring while using the Elgato Wave:3? I am also noticing latency in the monitoring compared to my $20 Samson microphone.
It's almost muffled yet metallic, the monitoring sound.
Makes me sound like.. a robot in my own ears actually. It's like a robot filter.


Ohh never seen that one before
Question : Elgato face cam not showing any fixes I already put it in the usb 3.0 slot but still not showing switch out the cords still nothing
hello ! I got a litle probelm with my new Elgato Wave 3 can someone help me ?
Hi ! Don't ask to ask, just ask your question, we can't know if we can help you without knowing your question
I m just searching for some guys who know the mic
so
Like when i plug the Wave 3 i dont have any sound
i followed some guides and videos
but
nothing is working
Okay thank you
Np
I spent $200 (this includes the tax) for a 2nd Stream Deck XL 😅


good morning good afternoon good evening to one and all i hope you all well
Goooood morn! That Prompter and StreamDeck + looking hecking tempting today 
Good day folks!
iirc the deal ends today in NA regions, so if you're looking at it, it would be the best day to pull the trigger.

Imma do it
tempted to get the dx bundle but i have a question about it
What's your questions?
I have my current mic (blue yeti) connected to a usb splitter so I can switch its use between two different pcs as needed. Could i plug the wave xlr into that usb splitter so I could use the wave dx between my two pc setup?
Got em

Oh, I saw this in audio but now it’s gone
oh ya sorry i deleted it since i posted it here. i didn't want to double it up in case
Anyway, I have no idea.
My instinct is that, would be quite suspicious about this. Wave link doesn’t work without a connected device so it would keep turning off and disabling the whole mix… if it worked through the splitter at all.
ohhh so there is a chance it wouldn't work at all if i switch it back and forth as needed? dang
what about the wave 3 then? since it is a usb mic and my current yeti is a usb mic as well
Same idea. The wave device is the “key” that authorizes wave link.
So if you use wave link it would keep turning off when it was disconnected, the computer would have to change audio devices and all that headache….
And if you don’t use wave link, then you might as well just keep your yeti. It’s a perfectly good sounding mic, the benefit of a wave device is the software mixer features.
ah ok! that makes total sense! I have the deck+ but haven't installed the wave link software yet so i guess that is why I haven't had any issues with my mic so far when switching
Thank you so much!! I really appreciate the information!! It is super helpful!!
Now, if you have a deck+ that might smooth over the thing to keep wave link authorized all the time… that might change this equation. But your mic would still be disconnecting from time to time…. I’m not sure! Not sure how it would handle that.
that's fair, i might install wave link and see how that works. right now the deck + is hooked up to one pc only (use another deck for the other setup) so if the software links to just the deck + that might work
Welcome
I really need the Polaris it would help out around my place alot!
Same! I want to use it when I go Bo hunting for my first time! Just got my hunting license 🙂
https://youtu.be/XXXIkl5rC5g?si=oj4gpYRbE_GpA3wq
Need a small help, what's the name of this guy who created the video.
Android version of EpocCam when?
@lyric spade

so full disclosure, I dont have prompter, but elgato said in chat all you needed to do was add a new display output source and I'm guessing it would be available in the drop down of obs
Can't post my screenshot either lol
Skillissue 
😭
ohi ocha
Hiiii sphinksz 
GG to the Winner!
I missed that moment due to a meeting.
If you're actually looking for a mod for some reason, you can use the #contact-moderators channel to open a request.
Ah some idiot keeps harassing me I blocked them but they keep messaging me because I won't help them
Baby stuff
All good now
kk, as long as it's all sorted
For me it is lol some people go off deep end but I was busy working and my phone notification keeps going off whatever though
4 hours left till sales end. And I can't decide... 
Buy it all
True. Empty that inventory. 
anyone here can help me connect my elgato xl?
If money didn't matter, I would buy a lot more. 🤣
Eek! less than 2 hours. 👀
Website bug
Page: https://www.elgato.com/us/en/s/store
FREE STREAM DECK + DIAL SET
Clicking on that section leads to https://www.elgato.com/p/stream-deck-mk2-black
Instead of https://www.elgato.com/us/en/p/stream-deck-plus-black
Literally placed 3 orders in the last 5 minutes. 😂
Local Pickup of Stream Deck + from Best Buy, and direct order from Elgato for:
🔹 Key Light Duo Bundle
🔹 Green Screen XL
👋❤️
Can anyone answer me?
Hi, sorry, maybe I'm posting in the wrong place, but I couldn't find the help section. My name is Serhiy, I live in Ukraine. I want to purchase an app and I need to know why the purchase amount is different? In the app itself, the price is $7.99, and when you click buy, it goes to the App Store and there the price is $9.99.
I am having some difficulties with earning now, I want to know if there are any discounts or barter is possible, I want to do live broadcasts, I can say in the videos and in the broadcasts that I love your app, it is very light and easy to use, and the functionality is insanely large and necessary. Thank you for your attention!
(About "EpocCam" app)
good morning good afternoon good evening to one and all i hope you all well
😎
Brett out here telling people to take a second mortgage out to buy products 😂
Hii
I'm doing my best, but you guys ran out of master mounts in stock for me to install new stuff on, so I had to slow down till the restock! 
Hello, Trying to find somewhere to see if there a back orders going on with Elgato or Maybe overload of orders.
Most of the time I am lurking seen I never had one to show off but after 3 years, Finally getting one and Been supper Hype about it.
Generally if things are on backorder, it'll tell you at checkout when you try to place the order
play a order 2 days ago, and it still saying Preparing for shipment, got a tracking number form UPS but UPS says that tracking number is fake or it a older then 30 days
If they only just ran off the number, UPS might not have it scanned in yet
2 days ago would have been over the weekend so there might be some processing delays too. Backordered would be if they ran out of stock and were waiting on more
You can check in with #official-tech-support 's link to customer service though if you wanted to check
Try that, the AI just wanted me to keep on doing RMA, Even when I put it in for tracking package. and then when I try to not do that, it brought me to a backdoor of their website that someone made to use account that link with their name. To get in. So that also did not work as well. Only thing have not done yet is call them up but trying to wait in tell Friday to do that, so it have a hole week to see if something happeneds.
Don't use the pop-up - the link should have a phone number in the top right
Otherwise there should be a form to fill out - but that can take a couple days. Phone is using faster for a service request
That said I'd really only worry if the shipping info isn't teaching tracking by day 4
Given how busy both their logistics team and the shipping couriers are this time of year
Even the tracking system can be delayed processing a scan in my experience, when UPS is busy
ya it was Sunday afternoon when I order it., wanted to give it before the end of black friday deals.
Got you, was not sure if maybe something was going on with it being this time of year. First time ordering something online that A) I really want, and B) cost these much money. Plus a lot of things being stolen in the mail before it even get to their door and just make it as lost or never update the shipment info. so If you do not watch it, can go unnoticed for a while.
Yeah, just keep an eye on it, and call support if the tracking number isn't working but Wednesday, I'd say
Cool thanks for the help as well. 😄
No worries, good luck with it!
#question-of-the-day Prestige 1 on the way to 2
#question-of-the-day prestige 2 4 levels away from 3
#question-of-the-day Don't even own it yet 

can someone helped me? I installed elgato drivers for my elgato wave 3 and I cant hear anything now. I pick default headset but it don't work.
I can only hear myself when i pick my headset in elgato driver app
I refuse to prestige 😂🥲
From what i see ,no #elgato-partnership this year 
Hop over to #wave-audio for better visibility.
i already fixed it, but thank you. had to turn off steelseries
#question-of-the-day Prestige 1, capped out and realized I wanted to try to get some guns leveled up and camo'd out before doing another Prestige. Almost done with gold on the ARs, so will head to Prestige 2 once that's done.
#question-of-the-day Not my type of game so I don't own it.
#question-of-the-day negative cause I haven’t played CoD in years 😂
Man I’m on cod now doing the hide prop thing and my team mate used me , they hid right next to me I died but they didn’t 😭
P1
I see my post was removed. Is it because links are not allowed or the link was a scam as I was asking?
Links for the most part are not allowed. Best bet to see if a scam is to look up the company of the page.
The company is Elgato. Or at least it appears to be. But you can never know anymore.
Would be awesome if all announcements and emails had a channel here to verify if communication is legit.
Maybe it is here somewhere and I am missing it?
Many such cases
ah disregard yeah that is real. Elgato did send out an email announcing it today around 1pm est.
Hello new members! 
Man... I hope you're happy, I bought a prompter and kind of don't know what I'm even going to use it for
That's how I feel about my camlink at this point. lol

When you’re not using it for scripts or voicechat or reading chat while streaming, it’s still a secondary display you can use for anything 
The chat while streaming sounds nice... That'll probably be my main thing
I love sitting in voicechat with cam with my friends, being able to see them while also looking straight into the camera will basically be like we’re face to face, I really wanna get the Prompter 
Would a 28 ft hdmi wire work for the elgato?
How is everyone?
Haaaaai Vic 
Doing good hope you are doing well!
peachy!
Eyyy we love to hear that

Who is donating purple dials to me? 💀
Not here, good try though. 
I mean I have a set, but I don't know you...
Oh hi vic
If you were close by I'd say let's meet up, and you can have them
I have some pink ones to keep me happy
Oh nice
I need some vinyl or to get good at painting. Got the SD+ local but it's black not white
I use a set of red ones, and have a set of red that is a bit more deep pink also that I'm not using xd
Hey ocha.
heya ^^ 
send me it!!!
JK!!

if shipping to the us wasn't crazy, sure ^^
I need to figure out a mount for the SD+
I know, that why I said J/K lol
what kind. Moutabl on Etsy is who I use for under desk
Uh custom
I don't drink beer! Drive to texas instead! lol
That would be the day a Texas Twitch-Con!
Mounting it to my stand sideways by my cintiq

Id love to be in Texas right now
oh, yeah idk about side clamps but sim rigs might have you covered there
We have friggin snow and Ioathe it
I'm happy about the no snow, but we had rain today
I'll probably fab one. I have stainless and some aluminum in barn. And welder/plasma table/etc
Pics or it never happened. you can post in #1290796142019219457

Good night, Vic!
good night!
good morning good afternoon good evening i hope you well and everyone enjoying their wednesday
Is server for editing?
??
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Tell me full form
This Discord is for technical support, by Volunteers and other Discord members of Elgato hardware and software. If you're looking for technical support on an Elgato product, refer to the post above from the bot. Then post in that product's channel for the best visibility on your issue.
Tq
#stream-deck stream mix wont detect
I read on reddit that if my wavelink isn't saving settings to roll back the firmware now that I did it my wavelink app isnt detecing my wave xlr and its not turning on
its fully connected to the pc
Have you already rebooted the PC? If you rolled back to 1.3.1 sometimes you have to restar the PC before it'll detect correctly again
This is my favorite server

ahhhhh
About to go make custom mount for SD+ to attach it to cintiqs mount lol.
When do we know when the giveaway is for cod
Question. I have the latest El Gato external capture card and possibly one of the cameras as well. Does it fit a requirement for me to earn sponsorship of any kind?
A sponsorship isn’t going to be based off of the products that you have. A sponsorship or partnership is really based off of what you bring to the table what kind of content do you create, etc. there are some things that you might want to consider as requirements. I believe there was a video or a list that M Lozada put out. Explaining what they usually look for when it comes to partnerships.
I hope this helps! https://x.com/mlozada/status/1864013561951097285?s=46
@barren kettle Cool. Do I have to be a full time content creator to start any sponsorship?


