#general
1 messages · Page 44 of 1
Hey everyone
ok
How can i connect the elgato hd60x capture card with my meta quest vr headset?
thx
you fellas know where to get a good laptop port adapter from so i can connect my hd60x?
What sort of adapter are you looking for? Ideally we recommend against them if you can avoid them - swapping the whole cable out can be more reliable.
But assuming you're looking for a USB-A to USB-C adapter, as long as it is labelled 5 Gbps or 10 Gbps somewhere it should generally be fine. (You can also just swap it out for a USB-C to USB-C cable of the same spec or better)
Welcome
yoo
Greetings. I am new here. Thanks for letting me join
could someone help with something
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
gn all
That Nackback Collectors edition kit looks wicked, a great gear that support DSLR Cameras connected to the Prompter.
Does any of the Elgato Capture cards actually work with the Playstation 3?
Some extra stuff you’d need…
i dont know what to buy anymore because whatever i buy isnt working - Ive bought so many splitters and none of them work
Let’s move this to #capture-cards
USB hub finally shipped
lets goooo!! i got mine the other day
havbe yet to set it up - kinda wish i got the xlr hub instead/ as weell tho
hopefullu it does what i need! excited about using the wave software either way
Happy 25th to me, today’s the day,
I’m hoping for wishes to come my way.
A quarter century, I’ve made it this far,
So send me your love, from near or afar.
With candles and cake, let joy fill the air,
I’ll treasure each greeting, every word of care.
As I mark this milestone, big and bright,
May your wishes make my day feel just right!
gm
hello
sup guys
QOD - A Chicken Plucker
gn
#question-of-the-day first of all, the new World of Warcraft expansion War Within, then STALKER 2, Road To Vostok and many more 
#question-of-the-day I have like 1k hours in valorant rn tbh I have none that I’m looking forward to
#question-of-the-day MINECRAFT
I LOVE MINECRAFT
I BREATHE MINECRAFT
I CODE IN MINECRAFT
ITS GREAT
#question-of-the-day VALORANT!! I was also addicted to TFT 
A game I'm looking forward to playing would be Fields of Mistrea! It seems so fun and early access is currently out, but I kind of want to wait until it's fully done. 
#question-of-the-day Addicted to FF14 but impatient to try the new Zelda and have the possibility to play...ZELDA
#question-of-the-day Not really addicted to anything right now but I am looking the most to The Legend of Zelda: Echoes of Wisdom.
#question-of-the-day I am still miking Final Fantasy 7 rebirth. I don't want it to end
#question-of-the-day
Destiny 2
Though have been weening off it. Already finished TFS. New "Episode" model ain't it and they have lost a lot of my faith.
FF14
I just picked it up like 2 months ago. Just finished Shadowbringer and now working my way through Endwalker.
#question-of-the-day ff7 rebirth
You dont. Its from an old stream.
Use the #stream-deck for help
Gods im addidcted to Baldurs Gate #question-of-the-day
#question-of-the-day I just played through Pokemon Shield and I'm looking for the next game I should binge 
#question-of-the-day setting skyrim up to do a long run in it downloading 1400 mods for it trying a prebuilt mod list vs my custom built
Gods speed and I wish your pc luck
ryzen 5 5600x 32 gb ram dual gen 4 ssds and a 3080ti my systems dated but still solid
Oh it should hold
i ave 160 fps under my usual loadout on a 2k screen
Oh not bad
#question-of-the-day
Helldivers 2 
#question-of-the-day Totally into No Man’s Sky.
Black Myth: Wukong (20/08)
Curious about it
Still waiting for Visions of Mana, only two more weeks.
Thinking about upgrading and maybe getting a stream deck XL
Have it on pre-order!!! I’m excited for that Life is Strange Double Exposure, & DQ 3 2D HD Remake.
#question-of-the-day tbh i don't really know...I just kinda play whatever tickles my fancy
I saw someone talking about this game earlier in a stream, looks interesting!
#question-of-the-day Black Desert is my current game (I say current been playing for over 2 years lol)
I played this for about a year only stopped when i turned the PS5 off and the PC on to play Black Desert lol
Does anyone have an opinion on a chair that fits gaming, remote work, and resting (naps) plz @ me or dm me with what you think
Chairs range wildly in price. You got a budget?
$750 is my most
Hi. Why does the installer window disappear when I want to update the stream deck software to version 6.7.2? It downloads normally but the moment the window appears it disappears after a while and nothing happens. I have to restart the Stream Deck application
At that price for a decent gaming/work chair that's also decently comfortable for short naps you may want to look into something like a Secretlab Titan.
Post this in #stream-deck. When someone who is familiar with this issue comes online they will respond.
First thing you may want to try is creating a full profile backup and then doing an uninstall and fresh install to the new version.
I downloaded installer from website and now is working. Auto updating in-app stopped working for me
gm
The updater tells you to install from the website if you are already on 6.7. You may have just missed that.
#question-of-the-day The only one I have: The Stream Deck+. It helps me edit, record, stream, and just in day to day life with simple tasks like adjusting volumes of people on Discord, and playing music on Spotify.
#question-of-the-day wave rug wave panels, my garage would be an echoy mess without them.
#question-of-the-day The only Elgato product I have: My Stream Deck. 
#question-of-the-day definitely my streamdeck. it traveled with me everyday to work and then back home for stream.
#question-of-the-day StreamDeck+ definately, would be lost without it 
gn chat
#question-of-the-day yes.
#question-of-the-day don't own any product yet but can't wait to get my hands on the stream deck. It's gonna change my workflow completely 😅
yo gn
#question-of-the-day Stream Deck + with accessory attachments
How is everyone’s streaming?

#question-of-the-day my three StreamDecks. With the addition of the activity wheel for the dials in the latest update, so many of my buttons have been freed up and doing so much more with them!!!
hi
@rigid hull did you miss the assignment?


see above lol
how is your streaming going?

To question of the day: Definitely the StreamDeck and StreamDeck+ ( and Keylight I almost forgot to write )
and nice addition to a good setup is the MicArm LP, which I already wanted for long long time but just bought it on Amazon PrimeDay 👀
Hi,
I'm interested in buying a Neo Game Capture. The Game Capture HD that I have from 2012 or so used to have a software that needed to "know" what console was the input source. So when I plugged a 360, it had to be set as HDMI to know it was a 360, and for a Wii, I had to set the settings for a AV cable.
Now that the Neo has only a HDMI input, I need to use an adapter from SCART / AV to HDMI, will it be read by the Neo ? Because it's not read by my old Game Capture as it's technically not a console source.
Thanks !
Aftermoon Happy Thor Thor Thorsday!! ⚒️
Hello everyone i have a very important question i have ipad air 4th gen and i want to stream the ipad to my Pc games
i am ( rythmgames Gamer ) which means i need the most accurate latency no delay
Please recommend me the best capture card with no budget limit that will be perfect for my needs 🙏🏻✨
That'll depend on the adapter, but most should work find if they upscale to a standard resolution. You can see the formats supported by Game Capture Neo here: https://help.elgato.com/hc/en-us/articles/26438781217933-Elgato-Game-Capture-Neo-Supported-passthrough-and-capture-resolution Just make sure your upscaler / adapter outputs in one of those and it should generally work.
You're never going to get a capture card with zero delay due to the fact it takes time to decode a HDMI signal, reformat it into something the computer can use, transmit to the computer and then render on the screen - though if you have a second display in HDMI passthrough, you can play on that without all the latency added by those steps (Gaming oriented capture cards usually have HDMI Passthrough via a HDMI out that takes the HDMI in signal and splits it off to HDMI out so you can play without any added latency from the capture process on a second screen).
Right now even the fastest capture cards still have about 2-3 frames of video of delay (about 30+ milliseconds) so I would recommend any of the gaming capture cards with a HDMI out and playing on that, since you're working with rhythm games that require pixel precisive timings (assuming you can't just continue to play on the iPad's screen).
Other than that, looking up the spec for it, iPad Air Gen 4 seems like it does a max output of 4K30 over a HDMI adapter, so HD60 X would probably be the best match.
Ok thanks Arcsane !
Thank you so much 🙏🏻
If i am right about the 4k x then because if i want to stream in another console i will not be restricted to 60 fps it will be 120 and if they have the same latency
So 4k X will be the best deal for me?
If you're looking to do another console at 4K120, yeah, 4K X would be the way to go. Makes sure your PC has a USB 3.2 Gen 2 (or 3.1 Gen 2 / 10 Gbps) USB port or better to get the best results out of it though
Yes i have
To be sure why do you not recommend me a capture card if they have the most accurate frame rate also i want to be able to stream the live in obs and discord while i am using them talking with my friends stream the ipad to my pc
What will be different if i choose the 4k pro instead of the 4k x?
I did recommend a capture card - just that if you're playing rhythm games use the HDMI out to connect it to another monitor in passthrough so you don't have to deal with latency from captured video. That way you can still capture the video through the card, but play on the other screen with passthrough so you don't have to deal with the added video latency from the captured video feed (if you're still playing direct on the iPad itself there's no real need for passthrough though, since that screen will still be realtime).
If you have a PC (with a free x4 PCIe slot), 4K Pro also works, yes. Sorry most folks I see trying to capture iPads tend to play on mac so I assumed you'd need the external USB basedcard without checking.
Btw The elgato the 4k X Or 4k pro supports lightning cable for ipad air 3gen?
No, neither of them support Lightning cables, nor will they work via Lightning to USB Adapter as that's limited to USB 2.0 speeds and isn't fast enough.
If you're trying to capture the iPad you need to get a AV adatper to convert it to HDMI first.
iam a freelance i do multiples work just like ,logo desing ,web development, nft development , marketing ,mobile app , branding
Please don't advertise services
I just randomly stream for no reason no one watches though #question-of-the-day
#question-of-the-day Just thinking about the outcome. It's been taking a long time to edit this one particular video, and the one thing keeping me motivated is how good it's gonna be once it's done.
i keep goong i lnow after thing joy come
Finally! It's here!
has there ever been talk of an elgato keyboard and mouse? the thought of the integrations between streamdeck/mouse/kb combination make me happy just thinking about it.
So elgato ships to soooo many places around the world, EXCEPT Mexico?
Not that I am aware however there are Corsair keyboards with G-keys that work with Stream Deck actions.
Corsair does own Elgato. So the Corsair keyboards with G-keys should be compatible with the elgato stream deck software as well.
Of course before you buy, you should look up the keyboard since there were a lot of keyboards before Corsair acquired Elgato.
I own a K100 keyboard and with a lot of tech support from Corsair's support team for about 6 months. We got the G-keys to work with the stream deck software.
Hmm, will the photoshop plugin work with CS6
#question-of-the-day I don't.
For the most part
@hybrid iris GG!!!
#question-of-the-day It’s really when something comes my way, and I want to make or say, or do something for it.
Given CS6 predates the first Stream Deck by 5 years, and CS Cloud was already out for 4, probably not. You could still setup Hotkeys and such to work with Photoshop though.
The setup holds many types of discreetions of layered outputs, for the synthetic size of it, the matter the small, the curtisity of spraying abnormal things into the driver, another spin-draw holds motors in the supervisor, to see, the USB and HDMI have blocked channels, as the torch of the stalk of the wire is tucked into the zoner, so it flares the HMDI connection to be setup at a formal of using itself the wire.
Uh - I think several things are getting lost in translation there
Where are motors coming into play here? Capture cards are all solid state electronics
Given the points on driver and using the wire itself, keep in mind you're converting from a HDMI video format into a format the computer can use instead. There's no abnormal stuff getting sprayed into the driver since the new cards all use standard UVC, and standard video formats for computer.
#question-of-the-day I try to do as much as I can when I AM motivated so that when I'm not motivated to create I still have things to post. It also helps to create around things you're already interested in so you can just document when you're doing things and put in less extra effort than just making something up for the sake of content.
Greetings. I am interested in buying the new USB Hub for my Stream Deck +. Any idea when it will be sold on Amazon, in the US? I have a bunch of Amazon Gift Cards to use. THank you.
They haven't announced any plans for it so far, so no idea sorry
someone came to the us and bought 2 xeneon monitors. they had a blast visiting too.
hello. I have a question regarding a pc that I'll get. I plan to buy elgato 4k pro new capture card and rtx 4060ti 16gb with an average cpu like i5 12xx 13xx and just record 4k60 sdr footage from ps5 and xbox series x on obs or elgato capture utility as I have no clue how these both works or if they should work at the same time etc. new card supports hdr to sdr conversion I believe so I also will use that. footage will be recorded in 4k60 8bit 50.000 bitrate in mp4/mov container with hevc and will use hardware encoding, I guess its called nvenc. will this gpu and cpu be enough to capture without stuttering or drop frames nor encoding overloaded issues in obs?
Is the original stream deck still supported
Yes, it still works great ^^
Sick, does it still get firmware updates and whatever, read somewhere that it doesn’t, but couldn’t find anything else on it
It still works in the StreamDeck software, it doesn’t “need” firmware updates though
It’s however not sold anymore since they released the MK.2 that features a better stand and also detachable cable aswell as support for Faceplates 🙂
Yeah, just saw one on Facebook marketplace so was curious haha
Hope you get a good deal 
Hopefully, they gotta reply first. How much would it really be worth. Used
I’ve seen em used for like 40euros
My flight system is ready 🙂
Let’s move this to #capture-cards
Have a Amazing Day and Happy Caturday EH!! 😻
#question-of-the-day i plan on getting the stream deck someday
#question-of-the-day it hasn’t been released yet.

#question-of-the-day adding a Prompter to my setup with my MK.2 Facecam inside it with a Ring Light that surrounds it with a pair of Key Light MK.2s facing a 45° angle towards me
Then I should be good for a while, until I find an excuse for the Stream Deck Pedal lol
the streamdeck pedal seems nice i prob can use it somewhere but idk
Hmm. Wonder if you can use the Pedal to mute the XLR
#question-of-the-day I would wanna upgrade the capture card, I got some off brand capture card for now
I believe you can.
#question-of-the-day FaceCam Pro, Elgato Key Light Mini, Green Screen XL
I can confirm you can. The pedal has all the same actions as a normal Stream Deck and that includes the mute function.
Oh no, another product on my wishlist lol
#question-of-the-day
I want a Prompter but dont actually have any need for one. Best upgrade would be another Stream Deck XL.
Thank you!
My Pedal has:
- Mic mute
- Profile change for SD XL
- Shadowplay instant replay save
#question-of-the-day been eyeing up the SD+ USB Dock so I can clear some stuff off my desk and then use my existing USB dock for my keyboard wall
Just ordered the XLR Dock for the Stream Deck +. Also bought some new knobs 😁
#question-of-the-day i think I'm going to get the USB dock for my SD+ It'll make it easier to cable manage my setup! I'm still rocking an OG Stream Deck too....Wondering if it makes sense to grab the MK II
#question-of-the-day I'm thinking of the USB Dock, because right now there are many cables in my setup, and it's all very messy. Using it would make things much more clean and neat.
Plus, the Facecam MK.2 because my old webcam just broke.
#question-of-the-day according to my bank account, nothing xD But probably a microphone or two, a camera, maybe a streamdeck+
Looks like the dock is a winner. 
I still need the Prompter 😛
#question-of-the-day message Stream Deck XL. I have an original Stream Deck that I'm deciding whether I want to use in addition to the XL or what
#question-of-the-day stream deck, just ordered a mk2
#question-of-the-day Stream deck +. Already got the wave xlr and the XL
\o/

wish me luck setting this up :3
Good luck!
You got this!
Got this sd to use as some extra butons for a few games so doing first one up now
Its ugly rn but got basics sorted. Just need to hunt down the icons. This is nice 
I got a question is it worth getting the stream deck plus? Or the normal mk 2 stream deck?
Depends on what you need. Plus has dials which are nice for volume and lighting control. It also unlocks the Wave Link software mixer by Elgato. Mk2 is cheaper has has more buttons though so you can have more actions up on a single page
Hi guys, I'm the only one that after the latest update (6.7.2 (20986)) can't make it works at boot of pc?
I mean it stays black with "elgato" write on display (stream deck +) and it doesn't show the icon
everytime I have to open the app manually and it works
but not at startup of pc
gn
This is soooo convenient when I'm soooo lazy 🍻
anyone else have the issue of the plastic ring on the key light falling out of the twisty thing that tightens it 
Hello Guys
Good Morning☀️! Good Afternoon🌤️! Good Evening🌥️! or Good Night🌙!


gm
Morning
man i was looking at places as me and my friend are talking about moving in together down the line man rent is not cheap thats for sure theres this place that we like but damm its $800 a week
yo gn
800 a week?
oh no... that's is painful to see that unless you live in downtown area, or NY.
🥲
$800 a week would be a steal in NYC
I love when I try making a ffxiv macro and it doesn't fully type out the text
but idk if that's ffxiv issue or if it's pressing enter at the same time is should be typing the last bit
maybe both lmao
Multi action?
You need to add a delay between the text input and the enter.
I personally use super macro to make sure the text is entered correctly.
You dont even need the delay and enter, that whole action could just be a SuperMacro 
Does anyone know if wave panels are being discontinued? There’s no retailers listed on the elgato website and I can’t seem to buy direct? 
not that I'm aware of. they even release white ones.
I hope not, I’ve always loved them maybe I’m just checking in-between restocks 👀
That is weird, they're out of stock everywhere here in Canada, but aren't listed on the legacy products yet.
Probably one of those things they have manufactured in bulk though, so maybe just slow restocks
Same here in the UK, I have hope tho!
nope live in new zealand
Oh wow! Not sure about the living out there.
Has anyone put the USB hub on their white stream deck plus?
I'm trying to picture what it'll look like
Yo, this is my first time here. I have a wierd problem that I do not know how to fix and I'd like to get some help from all of you and to at least know if anyone had simillar issue to me
Dunno if that is the correct channel for that
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
one of these channels should help 🙂
splendid, thanks!
modern day elgato creates insane price because they know a cookie cutter stream will buy them. other things include, Shure sm7b, nano leaf panels ect lmao
in modern world big corps capitalize on anything gaming, gaming chair, gaming desk, gaming lights. really all you have to do label it gaming and out some rgb and the sales increase 10 fold lol
only thing gaming headsets do is have a dedicated microphone, bigger bass for gunshots, explosions and 7.2 surround sound to hear where everything is (gunshots and others) theres a lot of modern audio headphones that can do that no?
I don't really see the point of coming into a company's Discord and rage about capitalism.
not really raging just something i want to talk about
its pretty incredible they can make a profit, people must love it, i dont get it but its cool
i just want to hear what other people like about it
but take what you think from what i say
it doesnt matter
If you make good products they will be bought, just like they said about Rome "If you build it, they will come".
yeah true, its interesting to see why people choose some over the other, like shure sm7b $500 mic over audio technica at 2020
I have an AT2020 and I replaced it with the Wave DX, Dynamic fits better for me than a large condenser. SM7B is also a dynamic microphone
Isn't it good that we have options as creators?
indeed
Frankly, I find that Elgato has lower prices and better quality than a lot of other brands
Hi chat! New here, small question. Who have a stream deck mk2 and can dm me for a quick help?
I have owned and used the AT2020 XLR, Shure SM7B and WaveXLR and of the three find for my voice range the Wave is the best.
The Shure is incredibly bassy but I found that it wasn't as strong with it's gain as I wanted in a microphone and required something like a cloud lifter to get me the sound I wanted.
AT2020 is an okay starter mic for someone but it's sound can be more tinny if you're not using a lot of equalizers.
So out of the box with minimal fuss the best mic I have is my Wave DX + XLR. It's also the loudest of my three mics
This was my preamp setup for each mic too:
AT2020 + Focusrite Scarlet 2i2
Shure SM7B + Focusrite Scarlet 2i2
Shure SM7B + GoXLR
Wave DX + Wave XLR
For me personally I was looking for good sound for my needs/budget. I worked as a broadcaster for many years so as I got further into my craft, I put more into my setup. Prior I used a headset mic and it was plenty for my needs.

does anyone know why my elgato works on my samsung 60 hz monitor on my ps5 but not my 180 hz monitor
Anyone know a fix for the Elgato EQ crashing wave link
a bit over a week ago Elgato reposted on twitter
Thank you! It looks kind of weird, huh?. On the plus side, you really don't have to see it. Lol
yeah
yeah
Still relevant. Just need to know if you have same screen behaviour as mine
Just ask here and if someone can answer, they will (probably better in #stream-deck )
Haven’t had this happen yet.
yo
Hello how are you doing kind friend
Working hard! I’ll be super busy today.
Breaks are my mental check-ins

Hope everyone is having a splendid day today

Hey all
I need help
my 4k capture utility always crashes
as in like it gets a (not responding) message
I have all my drivers updated
I’ve uninstalled and reinstalled
Idk what to do
Someone please help
it doesn’t seem like anyone else has had this problem too
You already posted in the correct channel, please don't crosspost
My bad
question is it better to stream in 1920x1080 or 1280x720 cause when i stream in 1080 obviously the picture quality is better and looks good but when i use 720 the picture quality is a bit blurry and when i use 1080 for example or 720 when people come and watch my stream they can only choose those qualities and ik from my friend he says he cant watch my streams cause his device cant handle 1080 so im wondering would it be better to use 720 instead of 1080
If you don't have affiliate on Twitch, you don't get the transcoding that lets you select multiple resolutions (and only Partners get it all the time). So this is really going to be a tradeoff that comes down to how fast a system and internet connection the viewer is on (often I hear tell of folks with mobile connections preferring 720p for viewing as well). If you have affiliate or partner probably keep at 1080p, but if there's users trying to view your stream who can't I'd probably drop it down to 720 since they're specifically telling you they're having issues.
Though if you're using the new enhanced options that lets you send multiple resolutions from your own setup that may be possible. You'd need to be on OBS 30.2 or newer, and enable enhanced broadcasting, and then you can send along a 1080p and a 720p stream iirc. I haven't played with that feature much yet though
hello everyone
Take care and all the best sweet human
🫂
Yo what's crackin? I had a question right here --> #stream-deck message
Yay, it just got delivered....
woop woop!
🆒
I haven't ordered the USB hub yet because I've got a lot of Best Buy money and I'm going that they get it soon...
Hello I have problem with the Camera Hub. When I open the app I got this :
- everything is connected and its working
How I can fix that?
Clearing out some white inventory huh?
What device are you trying to run here? One of the Facecams, a Cam Link or something else like Epoccam? Also this should be moved over to #camera-prompter community help channel.
Logitech BRIO
That's not a Elgato camera - it can't be controlled by Camera Hub.
I think you'd use Logitech's software for it if you're trying to adjust something
Yup, Logitech G Hub
Is there anyone that can help me from Elgato with a charity event I’m running?
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
HI There, if you mean technical help you can use any of the community tech help channels posted above. Otherwise your best bet would be to contact them using the information in #official-tech-support
I don’t have any products at the moment, is there a contact I can talk to that is in marketing etc?
Your best bet is information in #elgato-partnership and #official-tech-support for contact information.
Gg's
i used to be in this server but left how could i get beat minesweeper role again?
Alright, I need some sort of a rec. I travel a lot for work and work off a folding 8ft table. I need a shelf or something that I can easily pack and travel with that I can put on the desk to raise a Mac Studio and an external drive that's about the same size as a horizontal XSX, with the top facing me. It doesn't need to be high, just a few inches off the table, enough that I can run cables under it. . . and maybe store a couple small storage containers.
For width, I think 18"-20" would be enough.
Anywhere I can find Live tech support ?
hi
Is the original stream deck still supported? Will it stop being supported any time soon?
GIF! Have a Amazing Weekend!! 🎉
Pudding
Still supported, End-of-Life (EOL) just means it's not sold anymore, MK.2 replaced it and both are functionally the same, I don't see how they would stop supporting it besides hardwarelocking but Elgato isn't like that 😛
I'm still using my Original Streamdeck
sup
There is one difference in that the old one has older hardware and can't run all the new animated backgrounds/screensavers iirc.
Ah, I haven't tried that on it, I only use backgrounds on my XL 😛
boa tarde pessoal
alguém aqui faz live na twitch ou em qualquer outra plataforma mais que tenha um pc, comprei um recentemente quero fazer live mais estou perdido
This is an English only discord 🙂
#official-tech-support more information here.
For anyone who might be considering getting the USB-Hub, just wanna share a little anecdotal experience.
I have been having some issues for roughly 3 months or so, now, with my PC, only when I stream. I’ve suspected it was something USB related for a while, but have been entirely unable to isolate it.
I got my USB-Hub, which, in theory, did nothing other than lessen the total cables going into my PC.
It, however, fixed three massive issues. I no longer have the frame drop I’ve been dealing with 3 months, I no longer have issues with my dual sense, and of course, my desk looks gorgeous.
11/10 would recommend.
Dude, that's awesome
I'm so on the fence about it
Know what my biggest issue is, though? Shipping. I hate paying for shipping but it's like $15 off of free shipping 😅
Then get some dials!
Lmao! Gotta spend money to make money?
Can you connect to stream deck mobile via cable on android? I know just recently you can do it on ios
Not yet, but planned for the future
sup
gn
Is there a way to copy the source icon? Sometimes I need to replace an action but preserve the original icon
I usually make a backup folder just for icons and gifs. I think this would be a great #feature-request to backup icons.
yeah, but it's so many of them now that it's a chore to manage everytime and some got lost. I'll request the feature. There should option on rightclick to copy an icon
btw, why is feature request hidden? And when I change tab it becomes hidden once again 😄
it's in id:guide , not meant as a usual channel
Hey guys! I'm trying to tune this beauty, do you know how I can put a background on the touch screen?
Rightclick on the screen in the app, and further questions go into #stream-deck 
I got so lucky.... bought a "broken" SD+ off eBay for $65. The seller said that it was stuck on the Elgato screen. It works perfectly. I'm betting they didn't have the software installed. I know I have no warranty for the grey market device, but I got it for less than half price 🙂
Sadly a lot of people don’t realize hardware might need software. 
I spy something RED!

How can I get Elgato to take my money in exchange for a USB Hub and XLR Dock?
Shipping to Australia can't be that freaking hard in this day and age.
Hell they sent us over here in ships 230+ years ago 😂 😭
gm all
mORNING
gm all

Morning Fam hope you have a Super Sunday!!💖
What's up guys, how is everyone
They'll use a Raven
bird express
They should use a swallow. Then people can argue about ehat kind of swallow it is
Is there anyway to figure out when Best Buy will start to carry to XLR and the USB dock?
Not until it's officially announced or actually being sold.
good evening everyone!
None of this is constructive critism so let's please refrain from these kind of comments since it goes against #rules number 2 and 5. @eager flax @sinful grotto
Mb
Guess what?!
@stiff eagle you too!
Hehehehe!!!

I’m under the weather but for a Demo, with a mod already! YES!!!!
Oh nicee!!
We do not like her! 
That is awesome!
And I feel you, I got the vid so I'm drinking soup like it's tea. Lol
Same, I had salad and soup!
Get better!
Thanks! You too. 
Thanks!!!

I could totally go for some potato, cheese and leek-soup with some stale bread to dip with also ❤️ Mmmmm
That sounds amazing. Pls GiB 

It's not criticism either... none of the discord staff handle logistics. It's a witty joke that I want to buy elgato products but can't, sorry though if it came off as criticism. In the future I'll limit my #general chat to "gm" only and not promote actual conversation.
you can be yourself, but others might have taken that wrong. just follow the rules, and you'll be good. 😉
I do love your enthusiaism about the hub and the dock though.

I can attest it's cleared up so much desk space!
What is this?
Final Fantasy XVI on PC, but it's the Demo, and I'm using a Mod for Ultrawide.
I wanna see Dorm Gaming Setups. I wonder if we can make that happen in the community in #flex-zone. 
Oh nice! FF16 is on my list of things to play... I'll get to it!
That ultrawide is so 🤤🤌🏻
does anyone know why elgato facecam could be stuttering in OBS. It's really bad, looks like a slideshow. Everything else (gameplay and audio) is fine in OBS.
Nice
Hi everyone, I would appreciate some help with my stream deck +. I've download the update file 6.7.2 in to my pc. But where do I install it in Elegato stream deck + ?? Thank in advance for your assistant.
anyone knows if elgato will finally let us use wave link without the mic or stream deck + connected? i have a laptop but when i take it out for work, i obviously don't carry the mic or stream deck with me, and i can't use the software, it's so annoying
Elgato hasn't said anything like that even when it's been asked in the past. Generally, they cannot comment on future products, releases or anything like that.
All we can do is hope, so more people get to experience the awesomeness that Wave Link is ^^
You should just run the installer and it will update the app for you. Beyond that ask in #stream-deck community help channel
Unlikely I think as they're not the only company to lock their audio app to having one of their devices, but you never know. You can submit it to #feature-request . As far as I know right now though, the only workaround for that is a Corsair Voyager Laptop as those also unlock Wave Link.
I have an issue with the elgato application
I can't get it to stream through it because the moment it gets picture and sound, it stutters and crashes the application. I can load the preview in stream labs and everything else, but no sound there and I want to use the app
Any Ideas? Please and ty
HD60 S is what I have
Ask over in #capture-cards for better visibility.
I did
Log a ticket though #official-tech-support , not the community Discord
They won't check here for documentation
hey guys I want to get a job working for customer support job for a company in the U.S I live outside the US do you guys think this is possbile
keep in mind I am a student so Im not exactly looking for a side hustle I already have one going but I need capital to start it up so Im looking to get stabel income through a simple customer support job any ideas ?
can anyone help? i've been trying to authorise the stream deck app on discord but there is no option to. (before anyone asks, i tried asking the support bot and it didn't help.)
I am having the same issue as above
I have tried everythig that I can find online about this and nothing seems to work
Can I just say... OMG the Facecam MK.2 is incredible!!

same
hello - purchased an elgato hub so i can connect my stream deck mk.2 , elgato facecam & elgato wave link 3. plus a ugreen 100w . so the only thing i will plug into it will be the hub. beside the stream deck mk.2 is the only item i can plug into that works, very very very unhappy. contacted support - they said in theory this should work
Can anyone tell me why I have alllllll the noise suppression things on and maxed out and I can still hear my background noises ( kids, tv, wife) 💀 HELP
That'd be a question for #wave-audio . Assuming you're using Wave Link, make sure you're actually using MicrophoneFX or Stream Mix and not the raw mic feed though
Don't worry my questions will slow down. So... on the Camera Hub are 'Effects' Is this only for like Zoom meetings? Or will they work on stream (Twitch)?
If you're using the Virtual Camera they'll work for anything.
I didn't want to install the NVIDIA Video Effects if they didn't.
That's probably a question for #stream-deck since the USB Dock is a stream deck accessory - but yes it should work standalone. Make sure you're connecting the PD power supply to the right port on the back. check if the other devices are showing up at all with something like USB Tree Viewer
Yea this stuffs a second language to me 😭
Does anyone know why my stream deck dosent show any of the things I have on the app and it just showd the logo
Usually indicates a connection issue. Unplug it, and reconnect it - make sure it's firmly connected all the way. Restart the computer if that doesn't help and if still no good, ask over in #stream-deck community help section or contact #official-tech-support
Thank you very much. I found out how to install the update 6.7.2. Its not from the stream deck panel, its from the website: https://www.elgato.com/us/en/s/downloads
Apologies, I thought that's where you were getting the update from when you said you'd downloaded an Update File.
But yes, that's correct, if the in app update doesn't work, try downloading the installer and running it to do the update for you. Glad you got it sorted out!
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Man I hate that the chat link pro cable doesn’t last
It's a braided cable, should hold for many years unless you're rough with it
Yeah, I can't say I see them fail often. They're more durable than the original one generally
Meowning!
Caluuuu meowning


🫰🏼 If you need something to believe in, start with yourself❣️
I hope you have a good day! Happy Timezones❤️🧡💛💚💙💜🤍🫂

sup
Hello everyone, i kindly request your help, if you can. I'm from eastern europe, Romania, and i need to buy the " elgato ball mount " for my, flex arm L, do you have any idea where i can order it? Thanks in advance
<@&581565551495741448>
Thanks for the heads up
Is https://www.elgato.com/spare-parts available in your region? That's where you'd normally find it.
i've tried it, there's no link for me
You might have to rely on third party sites if that's the case. If the arm is still inside warranty #official-tech-support might be able to help.
Try to press one of the Discord buttons on the stream deck and a pop up should come up on Discord. If it doesn't, try going into your Discord user settings and going into Authorized Apps and see if it's there. Next time please ask in #stream-deck
The stream deck is the best gadg3t of the world
#question-of-the-day Stream Deck +, and it’s because there are so many quality of life touches to this product, and accessories. The Dials really come in handy for many things, and the action wheel is my new favorite aside from the declutterring of my desk area with the dock, and hub.
#question-of-the-day Wave XLR/Mic Arm LP/Wave DX. Makes my voice sound soooo good. Productivity wise, the Stream Deck Neo is my favorite Stream Deck I have because of the dedicated page buttons and tiny lower screen
<@&581565551495741448>
When do you think the stream deck plus XLR dock will be available in Amazon? I trust Amazon more for shipping purposes.
There hasn't been any announcement regarding that, I'm sure it'll happen whenever they have enough produced to cover multiple storefronts.
#elgato-live message you can tell this person is over 21 because the hand heart is normal and not convoluted 
how long is the giveaway stream on twitch going to last?
There's no specific time, you'll just have to be there when it happens. 
What’s RT?
Retweet
Ah thought so thanks😂
I guess it should be Rx now? hmm that's prescriptions though. Yeah that site's rebranding is kinda a mess, isn't it.
official term now is repost 😛
Yep. I’m not an X user but I wish they kept it
Idk bro
I’ve bought 3 already haha
I think imma use it to try and win this facecam pro tho
I’ve seen reviews on Amazon about the cable saying that they stop working after a while
Hi @winged pecan 😊🖤

Hey Vic!
#question-of-the-day Boom Arm.
Looks really bad, especially compared to products like the Blue Compass or the NZXT one
but It's very well engineered and feature-packed.
Definitely got my eye on the Elgato capture card maybe even a mic. I actually just got the facecam mk.2 and it is an awsome investment for my streams.
how to fix?
its working
i can see camera on iphone
but obs cant
and other programms
all tutorials in youtube in 2022
please help :<
I love my Stream Decks, but my SD+ is my fave
That's a question for the #camera-prompter community help channel. But first I'd try restarting the computer. Also expand Camera Hub and turn on preview button to make sure it's actually getting the video from your iPhone.
Hi! i would like to suggest a feature for the corsair k100 integration on the streamdeck program
Right now the program only supports de 6 macro keys but the keyboard also has a wheel with a button almost the same as the streamdeck +
It would be awesome to have streamdeck on that wheel
I'd submit it to #feature-request
Though you might also want to submit it on Corsair's side - it'd probably take changes to iCue's APIs to expose that dial to other apps
Thx will do! i hope corsair takes notice too
thanks, ill try it
sup
gm
#camera-prompter message pls help :<
Can anyone help? I just hooked my stream deck mk2 back up after a long time to get it going again. But when I add icons/sounds to the buttons on the software, they don't show on the stream deck. Fix?
You can ask in #stream-deck !
hi
Anyone have an issue where stream deck keeps signing out of accounts such as YouTube as well as discord? thank you!
I'd try asking in #stream-deck
Hi guys, first of all I want to congratulate the Elgato brand for its incredible products and software. In the 2 years that I have been using almost all of its products, I have never had any problems. Until today, all my audio when I start my OBS, the audio comes out in SYSTEM and in the other output audio. I would really appreciate it if you could help me. Thank you. Regards.
I would try asking in #wave-audio
TY

Okay thank you
Good morning all hope you all well and have a great Friday
Say
hi
Ayee edu! 
hiya tib
How ya doing?
I’m ready to commit crimes lol
Joking obviously
Just tired as all hell
And it’s my last day at work
Make it a good last day at work!
I’ll try lol
Anyone know if any Elgato products will go on sale for Labor Day?
Peachy, trying to survive work. 
can somebody tell me how their actually using their stream deck usb hub? Literally EVERYTHING i plug into it doesnt work properly. USB wired headset? Wont be detected in usb mode. External storage? Sometimes recognizes it. Wifi adapter? lmao nope.
I want to return it but cant find the order email
It's a powered USB Hub - do you have a power supply (not included) attached to it? Otherwise the StreamDeck itself is going to use a good chunk of the power it gets from the host port in unpowered mode.

hi vic
#question-of-the-day
Elgato Onesie, I'm still waiting
OKAY YES!
For the question of the day: The rug, full size to use under your chair!
I saw it once, Fell in love and need it now!
#question-of-the-day
It’s a blue rug.
…you all will never escape your accidental legacy…
#question-of-the-day Elgato snapback cap and Wave Panel RUG
#question-of-the-day Coffee Mugs
#question-of-the-day Elgato rug and EL Gato cat bed:3
there is the plastic one, but I'd love a ceramic mug

elgato bomber jacket #question-of-the-day
#question-of-the-day gamer glasses
Rug seems like the big winner today 😂
Brito is gonna love this
So would all of us 
yeah
This…. I need my onesie
#question-of-the-day a onesie sounds amazing, but honestly there is only one correct answer to this….
A rug
Yes we need a rug
Good evening elgato, how was your day everyone?
Heyo! My day was long. So ready for the long weekend!
#question-of-the-day A stylus and toch pad for it.
iM BaTMmaAn
gm all
gm everyone
Aftermoon!! Happy Caturday EH!! 😻
How can you set 760p60fps permanently on Camera Hub? It keeps resetting to 1080p60fps.
Ask over in #camera-prompter for better visibility.
Camera hub matches the settings of whatever your camera is set to in an app that uses it. Eg, if set to 720p60 in OBS using the Virtual Camera, Camera Hub switches to match. But beyond that ,put it in the other channel as Richard was saying
Got myself the Wave DX today and already loving it
Nicee
I love mine too 
Next up is most likely the Wave Micarm LP, replacing my noname brand that's broken xd
It's held together with ducttape and dreams
#question-of-the-day CONFETTI with LOTS of cute emotes with an audiotrigger
Cuteness OVERLOAD



Samme!
#question-of-the-day a suprise 
I had one that did that back in the day.
I would make it play music and give me glasses so we can jam. 
Hey man, I don’t feel that’s appropriate in the server
#question-of-the-day i dont stream that much but maybe just a random youtube video
alr, if not then I'll delete it
honestly it's not the server for stuff like that. if you wouldn't mind please, and thanks. 🙂
#question-of-the-day A random picture of my dog would appear for 10 seconds.
Welcome September
New month, new chapter, new page and new wishes.
May the month give you courage, strength, confidence, patience, self-love & inner peace.
❤️🧡💛💚💙💜🤍🫂

#question-of-the-day prob a little dance party or something (because we love some Chaos🤣)
Good morning everyone
Good day ^__^
#question-of-the-day
It would be a button that made my channel popular and successful.
“SURPRISE!!”
Ha
maybe it would be like chanz's mercy treat button
so if they claim it
ill just give one to my cat
gm
good morning
Morning!
Morning everyone
Hey so I just bought a streamdeck mini and I just downloaded the file from the elgato website but I do not have OBS on the right side, any clues ?
Thats not appropriate for here first, no one needs to answer your question. You can post your question in #stream-deck and wait for someone to answer or contact elgato using the official support channels in #official-tech-support
Now you asnwer couldnt you say that in the first place
Not everyone is staring at a singular discord channel 24/7
I usually am I just have no idea how to use or fix a stream deck
And that's fair 😛
When I buy a stream deck I’ll learn but idk anything rn
I am frustrated atm too, cuase i can't install a plugin from the website, unless i can download it first.
Ohh, found a way.
hey yall
hey there
hi guys
Hi there

Where do I apply for a partner?
Hi TiB
How's it going
I’m doing fine just biking rn
Oh nicee.
Hbu?
Application are closed
Please read the channel again. Partnerships are closed.
I'm watching YouTube. 
thanx
No problem
What are u watching?
Markiplier
Nice

Any new products coming out soon?
Even if there are, noone has any insiderinformation and Elgato cannot comment on future products or releases.
wait theres elgato insiders?
Not really, we MOTM are the closest thing but we rarely ever get any hints, and we wouldn’t disclose anything
Some ambassadors and partners get things beforehand but obviously they don’t tell either
ah makes sense
Not being able to sleep at 3AM, just hungry >__<
eat then sleep
Would have to cook something then, hmm
no snacks?
Sadly no, not even sandwiches
dang
Omg I wish, I’ve been craving McDonald’s for MONTHS
u got any mcdonalds near by?
Somewhat, 10KM away but spending roughly 4 days of money on one meal doesn’t really justify it
What games are you into now btw? 
Space marine 2 is coming out soon and I’m really debating on getting it
Hey all, I have a weird issue where can I post the question?
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Destiny 2, uhhhh destiny and uhhh did I mention destiny?
Just like boba
He quit
They did?
Hehehe okay ^^
Last time I mentioned D2, they said they uninstalled or something along the lines
I really liked Destiny 2, bought the 100 Euro edition at launch but had no friends who played and had no idea what to do in the game so quit after I grinded my way to max level back then
Good night everyone
You just uhhh shoot things, things go boom

Can confirm
Good morning everyone
Morning
good morning TiB

I posted in #stream-deck does anyone have the same problem before?
sup
hey
Hi I need know what thread type on ring light
the standard 1/4"-20 threading so any normal camera/tripod mounting gear should work
Thanks you so much for tell me that
yw
Hello everyone
Hi
Hello. I love my Facecam. Just wondering if it will benefit using a usb-c to usb-c cable instead of the provided usb-c to usb-a cable? I have a usb-c port on my PC.
Good evening Elgato
Not sure if this is the channel for this but I would like some suggestions
I'm in the middle of moving, the setup is in progress at the new house and I'm hoping for suggestions on how my wave panels should be set up
Hello i am new in this server
i dont even know why i joined this server im too broke to own anything elgato
Hey guys anyone could help me out rq on a quick vc
sup
Hello
Is there a self promo channel?
Not really no. There is #live-now for streamers going live but that is it.
Can i promote my twitch in that?
When you go live and start streaming yes.
GOOOOOOOOOD MORNING!!! HAPPY TUESDAY!!!!!!!
I am back from PTO!!! Hope you've all been doing well and had a great 3 day weekend if you had Labor Day off!

Welcome back!
Thank you! :D Happy to be back!
Hi can someone help me out
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Hello guys
Welcome back
good afternoon everyone

Hi TiB
Heyo
How are you?
I'm hungry. Hbu?
im tired back to school today
me to uch
Thank you! 
Good afternoon!
Samee
Which one do y'all think?
Hmmm I like the first one but the 2nd is probably better for acoustics.
anybody know how to fix srean deck drag and drop options being greyed out
Yooo people, you guys know if maaaayyyybbbbeeeeeeee Elgato do any promo in their mobile software?
Hello I have a question regarding product Purchase can anyone from the Elgato team Please help me
#official-tech-support is the channel with instructions on contacting Elgato Customer Support if it's something related to a specific order
If it's a general question one of the volunteers might know just drop the questio
Hello @little comet Thank You For helping out it is a general Question
This is probably the best channel to ask in then
So Basically My question is,
I had some concerns regarding whether Cash payment will be taken at the Corsair/Elgato Booth at Twitch con San Diego or is it only Card Payment
Oof, yeah I'm not even sure where to direct that. I'd leave it here in case staff who are occasionally here see it - but maybe also contact the support number in the #official-tech-support after 10 am PDT to see if they know.
Thank You So Much for guiding me
16 Days left for Twitch Con San Diego. Looking forward to seeing you at San Diego @arctic beacon
@bronze kettle do you know the answer to this? 
Thank You So Much for helping @ancient spruce
Hope to see you too
Curious, I’m looking to get game audio on my pc. I currently use a GoXLR, would the chat link pro work? Or would i need to use the crazy cord setups I’ve seen on yt? (Only asking here as I don’t see a spot for the chat link thing 😂)
@formal hemlock use #wave-audio to post your questions
Thank you, figured that was a section for the wave mics. Appreciate it!
You're Most Welcome
hello
YO
good afternoon 🙂
Is there any place on the elgato discord where i could get answers as of how can i deal with my problems ?
Best regards 🙂
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
you own your name decently thanks ❤️
HI XJETIVE! It'll be card payment only.
🥺 😭 I was about to get Cash. Thank You so Much @bronze kettle for this information
Hello Guys
Not this year sadly. I started a new job so couldn't make it work.
Maybe next year idk. 
🫂
Hello
When are Elgato going to fix the inability to sleep with a WaveLink 3 connected and when are Elgato going to fix the StreamDeck wave-link buttons/dial-stacks not working after resuming from a forced sleep?
See:
- streamdeck resume from sleep issue - https://www.reddit.com/r/elgato/comments/1e2hbad/stream_deck_and_wave_3_not_working_after_resuming/
- wavelink preventing sleeping - https://www.reddit.com/r/elgato/comments/xmq6rq/wave_link_software_is_preventing_my_pc_to_go_into/
Yes, I have tech support issues open, for over 2 months now...
I'd just like to share my deep dis-satissfaction with my Elgato products and the software.
If you're reading this and were looking to purchase Elgato products, I highly recommend against it, based on my experience so far.
Just don’t use sleep, either turn off computer or leave it running.
that is not a solution, I am a software developer and I run many apps, and I don't want to waste 10 minutes restoring all the apps to the same state every time I turn my PC on. nor do I want to waste electricity.
Submit an official ticket with Elgato then: #official-tech-support
^ I did already. read my message properly!
It’s not an Elgato issue, it’s a USB issue, tickets won’t solve it, they’ll likely just say the same thing I said
Ah, I picked the wrong day to peek in on Discord.
gives Richard a cookie
Thank you! 
Hope you’re doing well

I'm good! Just playing 'terminate old resources in AWS that aren't being used any more'. Its cathartic to make things go away. 😄
it's not a USB issue. I have 20+ USB devices and none of the other devices I use have any issues like the Elgato devices too, it's just bad/incomplete/buggy software.
there have been reports of issues with elgato products causing issues with sleeping/resuming going back for years now.
just look at all these issues on reddit when searching for 'sleep' in r/Elgato
for instance, this one is 4 years old:
https://www.reddit.com/r/elgato/comments/lt0e0n/putting_my_pc_to_sleep_kills_my_stream_deck/
I know, which is why I said what I said, it drops the communication because the USB protocol
My other USB devices include:
- headsets (corsair / razor)
- webcams
- keyboards
- mice
- game controllers
- usb hubs
- pen drives
- embedded development boards
- drone flight controllers (that I make!)
- logic analzers
- video capture cards
- etc.
None of these prevent my computer from sleeping, only the Elgato products...
Also, this is a communityserver, that’s hardware related which we cannot help with, you’ve already made tickets so you gotta wait on them
that's incorrect.
with wavelink running you get this:
C:\Windows\System32>powercfg /requests
DISPLAY:
None.
SYSTEM:
[DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_18492227&REV_1001\5&489aea5&0&0001)
An audio stream is currently in use.
[DRIVER] USB Audio Device (USB\VID_1532&PID_054E&MI_01\a&b78b486&0&0001)
An audio stream is currently in use.
[DRIVER] USB Audio Device (USB\VID_045E&PID_0772&MI_02\a&25db081&0&0002)
An audio stream is currently in use.
[DRIVER] Legacy Kernel Caller
[DRIVER] Legacy Kernel Caller
[DRIVER] Legacy Kernel Caller
it's not hardware related. it's SOFTWARE related.
also, I have been waiting, very patiently I might add too.
I'm here more to bring awareness to this issue and shed more light on it, and maybe get some workarounds.
There is only one workaround, that I said before, nothing else helps
that's not a workaround, since it doesn't allow the computer to sleep...
Hey everyone
i need help, my wi-fi is dead, how can i turn on my key light ? xD
a workable workaround might be to kill the wavelink and streamdeck processes after inactivity, less than the sleep inactivity timer, and then restart the processes after resuming from sleep...
That fits better in #lighting 
Oki thank you
Hi there, you can post related questions in #stream-deck and #wave-audio , but this is a community support and if it seems to be a software issue you are noticing I would recommend waiting on the ticket you opened with Elgato. It may also be worth trying to go in your power settings and setting usb selective suspend setting to disabled.
alas, I tried that USB selective suspend setting, didn't make any difference.
Sorry to hear that, that fixed some internal usb issues I had. I think the official ticket is your best course. Only other things I could recommend trying are checking chipset drivers, and any usb drivers, and checking for bios up\configurations that could fix it.
done all that, latest bios, latest drivers, etc.
^ I'll test this potential workaround, quite why Elgato support didn't suggest something like this I don't know...
Honestly don't ever suggest putting a pc to sleep. if not in use turn it off. pretty simple, but this is a common occurrence for sleep mode in general not just elgato software.
Hiya Vic
Heyo Vic! 👋
HI VIC! 
I spent the day relaxing after my appointments, and now Diablo IV. Y'all I had my last Live with 5 mythic drops!!!
Aww thank you Vic!! I'm having an amazing day!! Super excited for dinner! Got plans with a friend and my so for some hot pot! 
WOOOOOOOO!! Always nice to relax!!
TRUE ROSALINA
Somewhere between boo and Luigi.
all those yummy noms I see!!!
#question-of-the-day "No idea what's going on." 
YESS!! I LOVE food HAHAHA
Should have seen me on Saturday 
I ate SO much

I bet!!! It always looks so yummy!
YESSSSS!! Always yummy food 
One day it will be! I used to also be Yoshi due to time conflict while balancing school and a job where my job's schedule was like a weekly schedule so streams would be random LOL
#question-of-the-day I am a boo sadly
I bet it's an amazing once a year stream. 😤
Your streams are FIRE 
aww thank you! 
#question-of-the-day I’m a mix of Boo, Luigi and Yoshi 😂
YOURS TOO!! I remember us stopping by during our Elgato visits and I'll never forget hearing you cuss for the first time because you were so surprised 
omg
I BET FIRE RANDOM ONCE A YEAR STREAM WITH LOTS OF CHAOS
But we all like some chaos
You can ask Och it’s true
I need to get my hardware sorted, then I'll hopefully no longer have issues with that atleast and only my anxiety xD
Need the Wave micarm LP and one more Keylight and then I'm quite good until I can afford the Streamdeck+ XLR hub, much excite such wow
Can't wait to un-Focusrite my setup
Does anyone know why my game keeps crashing when cloning with Elgato 4K X? Everything runs smoothly but as soon as i alt + tab out the game my game crashes. I have both monitor & 4K x running at 1440p 240hz
My bad
No worries 
Also, I kinda wanna get a mannequin to dress it up in the Elgato shirt and the dadhat Chibi 😛
#question-of-the-day mushroom I stream valorant on and off
Barely 5 times a month
https://discord.com/channels/581549424518365226/963224699582697523 I'm Luigi, no idea what I'm doing or if I have all the right equipment
#question-of-the-day Goes live once a year.
Idk who needs to see this but I think it would be cool if elgato made their own version of either the surface dial / razer dial. I think that with the profiles elgato could do it better then the competition 🤔
#question-of-the-day Yoshi, I'm a comp MK8DX player though, I rarely stream, but I'ma stream more, I hope
are you seriously suggesting that I should not want to use core power saving functionallity built into every single desktop and laptop for the last 30+ years just because I plug in a USB microphone?
if so, that's madness...
#question-of-the-day
I record rather than stream but definitely Luigi
When you sleep a device it suspends the usb even if you tell it not too. Once you resume things ideally should come back to normal, but not all do. Anyway, as I stated earlier, it’s usually ideal to either just shut down and start the PC back up when you need to use it as opposed to sleeping it. It’s usually a simple thing anyway best of luck to you.
@QOTD something between Toad, Peach and absolutely Luigi 🤣
Hey there, as mentioned before, please move any of these conversations to the proper channels. Any tech questions/help/troubleshooting can be shared in the community help channels, in your case either #stream-deck or #wave-audio.
Please note, official Elgato support does not monitor these channels.
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato Marketplace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
WOOO!! That's awesome! What plugins have you downloaded so far? 
That's also great! I feel like content creation is so worth it, especially in the long run!
I love that 
Eee, Im happy with my Stream Deck Mk2. I just wish there was a SignalRGB plugin on the market place that I could get so that my Screensaver would show the SignalRGB effects instead of an image. lol.
There might be some perky ears on that. I know a dev… 
Congratulations @restive orbit!
Wait! What just happened? Lol
Oh my! I just saw! I'm so honored! I barely got home from working out and saw the notifications! Thank you elgato

I know several :P
Maybe ask them! You never know.
good morning good afternoon good evening to one and all hope everyone is well today
Congratulations, @restive orbit
Thank you 
Looking for the neo in black
Indesign, Illustrator and from Black Magic DaVinci Resolve
Really need an official DaVinci Plugin!
Premiere pro/After Effects
#question-of-the-day message
CapCut windows edition (if not already made)
Its a S tier topping
100% agreed
#question-of-the-day some sort of file sorting plugin to help me sort out all the pictures of my dogs and cats
#question-of-the-day I currently have a plan for a Minecraft plugin + mod that would interface with each other, give you inventory control, ability to join servers and worlds without going through menus amongst some other stuff
Elgato PizzaDeck, one button ordering 
#question-of-the-day
Blender for sure!
I already do everything with 1 hand on premiere
#question-of-the-day The Affinity Suite! DaVinci Resolve, and more features for TikTok live like Dial’s support. OBS Timer for how long you've been live.
Nothing yet, just done the basic volume up, down, mute, open apps etc last night
Starting a Campaign to “Save the RUG!”
Need me an elgato rug
Same bro
I fear my dog would destroy it but still
Where can I get these? They should become a offical product if it’s not already
Exclusive for the giveaway sadly
Damn
I know right, do want
Does the stream deck plus come in black if you win
<@&581565551495741448> ☝️
Yessssirrrrr
It would be cool to sell as an official product but also I get why it’s only for the giveaway
You can pick the color if you win!
White or Black Stream Deck +
Thank you. Probably won’t win but still curious 😂
Not with that attitude. Where’s the competitive spirit brother
Yes, these are a limited batch of handmade dials we got in. We can't sell them since they're so limited, but we're excited to give people the chance to get one through contests like these!
You’re better
I come to general, and I still can't know peace
Well I’ll test my luck with posting a video. I do have a question. Is it a must to speak to explain how and why the actions are your favourite?
Honestly, honestly keep it simple. Do you like 30 seconds to a minute and shoot your shot!
Do I have to speak or can I have a mute video with text to go with the video?
I don’t care which way really
If you’re not comfortable speaking you could try an AI voice
Text videos are so 2005 YouTube core
If you really wannna bring a banger
Okay thank you. Yea I’ll probably just do a voice over
Put subway surfers above or below it
😂
Honestly, I think you should always be authentic in a video
Okay thanks
Cheers to who answered my questions. You guys are great help. I’ll post a video in #archived-contest-entries soon🤙🏼
You got it boss
OHHH!! Do you stream? I have lots of plugin suggestions that I can list!
Text with video is A-okay! As long as it's clear on explaining how, what those actions do, and why those actions are your favorite. 
Cheers
Looking forward to seeing it! :D
I’ll be posting it this afternoon AEST time. Got things to do before then
Awesome!! No rush! You all have a week to submit! 
Made sure to give you all enough time, especially during the weekend!
nope
😂
this is all i have so far, screenshot and show desktop on right, aswell as a next page
camera is screen clipping (mainly for games)
Capcut profile
I GOT YOU! Here are some plugins I recommend that I use daily:
I mainly love using the "Channel Monitor" action when I'm not streaming to see which of my favorite streamers are live straight from my Stream Deck! Pressing the key also can open up a browser directly to their stream, mod dashboard if you're a mod, and more!
And there's a ton more, but I'm currently not home so I can't check my Stream Deck profile to see the other plugins I use hahaha
Maybe someone else can also provide some plugin recommendations for daily use! 
spotify is a must get, i looked at discord, but dont need, as i use hotkeys to control my sound and mic through steelseries sonar directly.
but thanks
Of course! Just throwing some suggestions out there in case any of them interests/can help you fill out your Stream Deck! 
There's also Teams, PowerPoint, and many many more!
That's not stream related!
I use the Discord plugin mainly to switch between servers easily on the Streamdeck
I love using the Discord plugin to use my Discord soundboard LMAO
yeah, i see heaps, thanks alot. I will be looking for some 3d modelling type stuff.
Of course! 
😄 Looks like this






to the Winners!!!
