#general

1 messages · Page 44 of 1

rigid hull
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You put a camera on the master mount and then the cold shoe on the camera.

viral totem
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Hey everyone

tidal python
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ok

cyan moat
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How can i connect the elgato hd60x capture card with my meta quest vr headset?

odd lantern
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thx

dense smelt
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you fellas know where to get a good laptop port adapter from so i can connect my hd60x?

little comet
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What sort of adapter are you looking for? Ideally we recommend against them if you can avoid them - swapping the whole cable out can be more reliable.

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But assuming you're looking for a USB-A to USB-C adapter, as long as it is labelled 5 Gbps or 10 Gbps somewhere it should generally be fine. (You can also just swap it out for a USB-C to USB-C cable of the same spec or better)

humble hawk
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hello guys

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i'm new here

ancient spruce
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Welcome

humble hawk
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thanks

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where are you from

tidal python
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yoo

surreal crag
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Greetings. I am new here. Thanks for letting me join

spare merlin
#

could someone help with something

pure zephyr
#

?cth

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

limber fractal
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gn all

radiant yacht
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That Nackback Collectors edition kit looks wicked, a great gear that support DSLR Cameras connected to the Prompter.

radiant yacht
wanton goblet
#

Does any of the Elgato Capture cards actually work with the Playstation 3?

barren kettle
wanton goblet
naive parcel
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USB hub finally shipped

exotic spindle
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havbe yet to set it up - kinda wish i got the xlr hub instead/ as weell tho

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hopefullu it does what i need! excited about using the wave software either way

sterile frost
#

Happy 25th to me, today’s the day,
I’m hoping for wishes to come my way.
A quarter century, I’ve made it this far,
So send me your love, from near or afar.

With candles and cake, let joy fill the air,
I’ll treasure each greeting, every word of care.
As I mark this milestone, big and bright,
May your wishes make my day feel just right!

tidal python
#

gm

odd lantern
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hello

limber fractal
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sup guys

dusky sphinx
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QOD - A Chicken Plucker

tidal python
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gn

lavish hull
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#question-of-the-day first of all, the new World of Warcraft expansion War Within, then STALKER 2, Road To Vostok and many more ElgatoHeart

amber ocean
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#question-of-the-day I have like 1k hours in valorant rn tbh I have none that I’m looking forward to

acoustic radish
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I LOVE MINECRAFT

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I BREATHE MINECRAFT

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I CODE IN MINECRAFT

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ITS GREAT

bronze kettle
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#question-of-the-day VALORANT!! I was also addicted to TFT chibiGiggle

A game I'm looking forward to playing would be Fields of Mistrea! It seems so fun and early access is currently out, but I kind of want to wait until it's fully done. ChibiThink

lavish hull
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I want some more JRPG's also

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classic 2.5D ones

gray vigil
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#question-of-the-day Addicted to FF14 but impatient to try the new Zelda and have the possibility to play...ZELDA

grave quarry
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#question-of-the-day Not really addicted to anything right now but I am looking the most to The Legend of Zelda: Echoes of Wisdom.

sinful rain
rigid hull
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#question-of-the-day
Destiny 2

Though have been weening off it. Already finished TFS. New "Episode" model ain't it and they have lost a lot of my faith.

FF14

I just picked it up like 2 months ago. Just finished Shadowbringer and now working my way through Endwalker.

red nebula
blissful badge
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How can I use the SDM Q&A Channel ?

rigid hull
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You dont. Its from an old stream.

lavish hull
proud anchor
mental heron
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#question-of-the-day I just played through Pokemon Shield and I'm looking for the next game I should binge TangyDance

tulip silo
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#question-of-the-day setting skyrim up to do a long run in it downloading 1400 mods for it trying a prebuilt mod list vs my custom built

young bison
tulip silo
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ryzen 5 5600x 32 gb ram dual gen 4 ssds and a 3080ti my systems dated but still solid

young bison
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Oh it should hold

tulip silo
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i ave 160 fps under my usual loadout on a 2k screen

young bison
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Oh not bad

slate minnow
pure zephyr
north bone
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Black Myth: Wukong (20/08)
Curious about it

modern sorrel
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Still waiting for Visions of Mana, only two more weeks.

uncut dove
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Thinking about upgrading and maybe getting a stream deck XL

barren kettle
fierce temple
fierce temple
thorn minnow
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#question-of-the-day Black Desert is my current game (I say current been playing for over 2 years lol)

thorn minnow
low isle
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Does anyone have an opinion on a chair that fits gaming, remote work, and resting (naps) plz @ me or dm me with what you think

rigid hull
low isle
sleek oracle
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Hi. Why does the installer window disappear when I want to update the stream deck software to version 6.7.2? It downloads normally but the moment the window appears it disappears after a while and nothing happens. I have to restart the Stream Deck application

rigid hull
# low isle $750 is my most

At that price for a decent gaming/work chair that's also decently comfortable for short naps you may want to look into something like a Secretlab Titan.

rigid hull
sleek oracle
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I downloaded installer from website and now is working. Auto updating in-app stopped working for me

odd lantern
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gm

sinful grotto
acoustic radish
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#question-of-the-day The only one I have: The Stream Deck+. It helps me edit, record, stream, and just in day to day life with simple tasks like adjusting volumes of people on Discord, and playing music on Spotify.

jaunty mauve
rigid hull
pure zephyr
balmy shore
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#question-of-the-day definitely my streamdeck. it traveled with me everyday to work and then back home for stream.

lavish hull
limber fractal
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gn chat

echo cape
lime nexus
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#question-of-the-day don't own any product yet but can't wait to get my hands on the stream deck. It's gonna change my workflow completely 😅

odd lantern
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yo gn

barren kettle
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How is everyone’s streaming?

bronze mist
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#question-of-the-day my three StreamDecks. With the addition of the activity wheel for the dials in the latest update, so many of my buttons have been freed up and doing so much more with them!!!

untold otter
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hi

barren kettle
barren kettle
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how is your streaming going?

karmic fog
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To question of the day: Definitely the StreamDeck and StreamDeck+ ( and Keylight I almost forgot to write )
and nice addition to a good setup is the MicArm LP, which I already wanted for long long time but just bought it on Amazon PrimeDay 👀

ancient sluice
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Hi,

I'm interested in buying a Neo Game Capture. The Game Capture HD that I have from 2012 or so used to have a software that needed to "know" what console was the input source. So when I plugged a 360, it had to be set as HDMI to know it was a 360, and for a Wii, I had to set the settings for a AV cable.

Now that the Neo has only a HDMI input, I need to use an adapter from SCART / AV to HDMI, will it be read by the Neo ? Because it's not read by my old Game Capture as it's technically not a console source.

Thanks !

dry fern
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Aftermoon Happy Thor Thor Thorsday!! ⚒️

vast crater
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Hello everyone i have a very important question i have ipad air 4th gen and i want to stream the ipad to my Pc games
i am ( rythmgames Gamer ) which means i need the most accurate latency no delay

Please recommend me the best capture card with no budget limit that will be perfect for my needs 🙏🏻✨

little comet
little comet
# vast crater Hello everyone i have a very important question i have ipad air 4th gen and i wa...

You're never going to get a capture card with zero delay due to the fact it takes time to decode a HDMI signal, reformat it into something the computer can use, transmit to the computer and then render on the screen - though if you have a second display in HDMI passthrough, you can play on that without all the latency added by those steps (Gaming oriented capture cards usually have HDMI Passthrough via a HDMI out that takes the HDMI in signal and splits it off to HDMI out so you can play without any added latency from the capture process on a second screen).

Right now even the fastest capture cards still have about 2-3 frames of video of delay (about 30+ milliseconds) so I would recommend any of the gaming capture cards with a HDMI out and playing on that, since you're working with rhythm games that require pixel precisive timings (assuming you can't just continue to play on the iPad's screen).

Other than that, looking up the spec for it, iPad Air Gen 4 seems like it does a max output of 4K30 over a HDMI adapter, so HD60 X would probably be the best match.

ancient sluice
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Ok thanks Arcsane !

vast crater
little comet
vast crater
little comet
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I did recommend a capture card - just that if you're playing rhythm games use the HDMI out to connect it to another monitor in passthrough so you don't have to deal with latency from captured video. That way you can still capture the video through the card, but play on the other screen with passthrough so you don't have to deal with the added video latency from the captured video feed (if you're still playing direct on the iPad itself there's no real need for passthrough though, since that screen will still be realtime).

If you have a PC (with a free x4 PCIe slot), 4K Pro also works, yes. Sorry most folks I see trying to capture iPads tend to play on mac so I assumed you'd need the external USB basedcard without checking.

vast crater
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My pc is Windows for gaming with very high spec's

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And i only have 1 monitor rn

vast crater
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Btw The elgato the 4k X Or 4k pro supports lightning cable for ipad air 3gen?

little comet
vast crater
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yeah

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i will buy it also

tribal moth
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iam a freelance i do multiples work just like ,logo desing ,web development, nft development , marketing ,mobile app , branding

gray vigil
amber ocean
acoustic radish
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#question-of-the-day Just thinking about the outcome. It's been taking a long time to edit this one particular video, and the one thing keeping me motivated is how good it's gonna be once it's done.

ruby mantle
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i keep goong i lnow after thing joy come

naive parcel
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Finally! It's here!

stray narwhal
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has there ever been talk of an elgato keyboard and mouse? the thought of the integrations between streamdeck/mouse/kb combination make me happy just thinking about it.

tawdry pulsar
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So elgato ships to soooo many places around the world, EXCEPT Mexico?

rigid hull
wet basalt
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Corsair does own Elgato. So the Corsair keyboards with G-keys should be compatible with the elgato stream deck software as well.

Of course before you buy, you should look up the keyboard since there were a lot of keyboards before Corsair acquired Elgato.

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I own a K100 keyboard and with a lot of tech support from Corsair's support team for about 6 months. We got the G-keys to work with the stream deck software.

ionic wedge
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Hmm, will the photoshop plugin work with CS6

pseudo turret
barren kettle
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@hybrid iris GG!!!party

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#question-of-the-day It’s really when something comes my way, and I want to make or say, or do something for it.

little comet
boreal zephyr
# little comet I did recommend a capture card - just that if you're playing rhythm games use th...

The setup holds many types of discreetions of layered outputs, for the synthetic size of it, the matter the small, the curtisity of spraying abnormal things into the driver, another spin-draw holds motors in the supervisor, to see, the USB and HDMI have blocked channels, as the torch of the stalk of the wire is tucked into the zoner, so it flares the HMDI connection to be setup at a formal of using itself the wire.

little comet
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Uh - I think several things are getting lost in translation there

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Where are motors coming into play here? Capture cards are all solid state electronics

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Given the points on driver and using the wire itself, keep in mind you're converting from a HDMI video format into a format the computer can use instead. There's no abnormal stuff getting sprayed into the driver since the new cards all use standard UVC, and standard video formats for computer.

tidal forge
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#question-of-the-day I try to do as much as I can when I AM motivated so that when I'm not motivated to create I still have things to post. It also helps to create around things you're already interested in so you can just document when you're doing things and put in less extra effort than just making something up for the sake of content.

surreal crag
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Greetings. I am interested in buying the new USB Hub for my Stream Deck +. Any idea when it will be sold on Amazon, in the US? I have a bunch of Amazon Gift Cards to use. THank you.

little comet
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They haven't announced any plans for it so far, so no idea sorry

barren kettle
gloomy tundra
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hello. I have a question regarding a pc that I'll get. I plan to buy elgato 4k pro new capture card and rtx 4060ti 16gb with an average cpu like i5 12xx 13xx and just record 4k60 sdr footage from ps5 and xbox series x on obs or elgato capture utility as I have no clue how these both works or if they should work at the same time etc. new card supports hdr to sdr conversion I believe so I also will use that. footage will be recorded in 4k60 8bit 50.000 bitrate in mp4/mov container with hevc and will use hardware encoding, I guess its called nvenc. will this gpu and cpu be enough to capture without stuttering or drop frames nor encoding overloaded issues in obs?

gusty mist
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Is the original stream deck still supported

lavish hull
gusty mist
lavish hull
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It’s however not sold anymore since they released the MK.2 that features a better stand and also detachable cable aswell as support for Faceplates 🙂

gusty mist
lavish hull
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Hope you get a good deal ElgatoHeart

gusty mist
lavish hull
gusty mist
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damn the one i have found is like double that

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120 aud

leaden condor
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My flight system is ready 🙂

dry fern
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Have a Amazing Day and Happy Caturday EH!! 😻

amber ocean
ancient spruce
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Or neo.

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Wrong word. Lol

oblique mica
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Jk lol

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Love my Neo!

ancient spruce
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Legit I forgot the word. lol

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I want it to keep at my office at work.

barren kettle
ancient spruce
oblique mica
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#question-of-the-day adding a Prompter to my setup with my MK.2 Facecam inside it with a Ring Light that surrounds it with a pair of Key Light MK.2s facing a 45° angle towards me

ancient spruce
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Ooooo nice

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That'll be sweet!

oblique mica
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Then I should be good for a while, until I find an excuse for the Stream Deck Pedal lol

amber ocean
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the streamdeck pedal seems nice i prob can use it somewhere but idk

oblique mica
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Hmm. Wonder if you can use the Pedal to mute the XLR

dire grail
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#question-of-the-day I would wanna upgrade the capture card, I got some off brand capture card for now

ancient spruce
lethal vigil
rigid hull
oblique mica
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Oh no, another product on my wishlist lol

rigid hull
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#question-of-the-day
I want a Prompter but dont actually have any need for one. Best upgrade would be another Stream Deck XL.

oblique mica
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Thank you!

rigid hull
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My Pedal has:

  • Mic mute
  • Profile change for SD XL
  • Shadowplay instant replay save
velvet cypress
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#question-of-the-day been eyeing up the SD+ USB Dock so I can clear some stuff off my desk and then use my existing USB dock for my keyboard wall

obsidian sedge
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Just ordered the XLR Dock for the Stream Deck +. Also bought some new knobs 😁

echo cape
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#question-of-the-day i think I'm going to get the USB dock for my SD+ It'll make it easier to cable manage my setup! I'm still rocking an OG Stream Deck too....Wondering if it makes sense to grab the MK II

acoustic radish
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#question-of-the-day I'm thinking of the USB Dock, because right now there are many cables in my setup, and it's all very messy. Using it would make things much more clean and neat.
Plus, the Facecam MK.2 because my old webcam just broke.

jaunty mauve
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#question-of-the-day according to my bank account, nothing xD But probably a microphone or two, a camera, maybe a streamdeck+

ancient spruce
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Looks like the dock is a winner. PepeNote

rigid hull
#

The newest product is the winner?!

lavish hull
#

I still need the Prompter 😛

eager flax
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#question-of-the-day message Stream Deck XL. I have an original Stream Deck that I'm deciding whether I want to use in addition to the XL or what

gusty mist
tardy sigil
astral hedge
#

\o/

ancient spruce
astral hedge
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wish me luck setting this up :3

little comet
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Good luck!

ancient spruce
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You got this!

astral hedge
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Got this sd to use as some extra butons for a few games so doing first one up now

astral hedge
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Its ugly rn but got basics sorted. Just need to hunt down the icons. This is nice vibe

flat otter
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I got a question is it worth getting the stream deck plus? Or the normal mk 2 stream deck?

little comet
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Depends on what you need. Plus has dials which are nice for volume and lighting control. It also unlocks the Wave Link software mixer by Elgato. Mk2 is cheaper has has more buttons though so you can have more actions up on a single page

inner thunder
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Hi guys, I'm the only one that after the latest update (6.7.2 (20986)) can't make it works at boot of pc?
I mean it stays black with "elgato" write on display (stream deck +) and it doesn't show the icon
everytime I have to open the app manually and it works
but not at startup of pc

odd lantern
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gn

hazy dragon
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This is soooo convenient when I'm soooo lazy 🍻

small turtle
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anyone else have the issue of the plastic ring on the key light falling out of the twisty thing that tightens it garretno

dense marten
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Hello Guys

somber coral
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Good Morning☀️! Good Afternoon🌤️! Good Evening🌥️! or Good Night🌙!

ElgatoHeartElgatoPinkHeart

odd lantern
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gm

ancient spruce
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Morning

fresh junco
#

man i was looking at places as me and my friend are talking about moving in together down the line man rent is not cheap thats for sure theres this place that we like but damm its $800 a week

limber fractal
#

yo gn

barren kettle
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oh no... that's is painful to see that unless you live in downtown area, or NY.

civic falcon
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🥲

rigid barn
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$800 a week would be a steal in NYC

remote mantle
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I love when I try making a ffxiv macro and it doesn't fully type out the text

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but idk if that's ffxiv issue or if it's pressing enter at the same time is should be typing the last bit

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maybe both lmao

rigid hull
remote mantle
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Yeah I suspect the delay def helps

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yeah it helped lmao

sinful grotto
# rigid hull

You dont even need the delay and enter, that whole action could just be a SuperMacro LUL

nimble lark
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Does anyone know if wave panels are being discontinued? There’s no retailers listed on the elgato website and I can’t seem to buy direct? SadParty

barren kettle
nimble lark
little comet
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That is weird, they're out of stock everywhere here in Canada, but aren't listed on the legacy products yet.
Probably one of those things they have manufactured in bulk though, so maybe just slow restocks

nimble lark
barren kettle
gritty tusk
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Has anyone put the USB hub on their white stream deck plus?

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I'm trying to picture what it'll look like

olive gorge
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Yo, this is my first time here. I have a wierd problem that I do not know how to fix and I'd like to get some help from all of you and to at least know if anyone had simillar issue to me

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Dunno if that is the correct channel for that

lavish hull
#

?cth

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

lavish hull
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one of these channels should help 🙂

olive gorge
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splendid, thanks!

remote owl
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modern day elgato creates insane price because they know a cookie cutter stream will buy them. other things include, Shure sm7b, nano leaf panels ect lmao

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in modern world big corps capitalize on anything gaming, gaming chair, gaming desk, gaming lights. really all you have to do label it gaming and out some rgb and the sales increase 10 fold lol

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only thing gaming headsets do is have a dedicated microphone, bigger bass for gunshots, explosions and 7.2 surround sound to hear where everything is (gunshots and others) theres a lot of modern audio headphones that can do that no?

lavish hull
#

I don't really see the point of coming into a company's Discord and rage about capitalism.

remote owl
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its pretty incredible they can make a profit, people must love it, i dont get it but its cool

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i just want to hear what other people like about it

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but take what you think from what i say

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it doesnt matter

lavish hull
#

If you make good products they will be bought, just like they said about Rome "If you build it, they will come".

remote owl
lavish hull
#

I have an AT2020 and I replaced it with the Wave DX, Dynamic fits better for me than a large condenser. SM7B is also a dynamic microphone

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Isn't it good that we have options as creators?

remote owl
#

indeed

lavish hull
#

Frankly, I find that Elgato has lower prices and better quality than a lot of other brands

wraith patrol
#

Hi chat! New here, small question. Who have a stream deck mk2 and can dm me for a quick help?

valid rampart
# remote owl yeah true, its interesting to see why people choose some over the other, like sh...

I have owned and used the AT2020 XLR, Shure SM7B and WaveXLR and of the three find for my voice range the Wave is the best.
The Shure is incredibly bassy but I found that it wasn't as strong with it's gain as I wanted in a microphone and required something like a cloud lifter to get me the sound I wanted.
AT2020 is an okay starter mic for someone but it's sound can be more tinny if you're not using a lot of equalizers.
So out of the box with minimal fuss the best mic I have is my Wave DX + XLR. It's also the loudest of my three mics

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This was my preamp setup for each mic too:
AT2020 + Focusrite Scarlet 2i2
Shure SM7B + Focusrite Scarlet 2i2
Shure SM7B + GoXLR
Wave DX + Wave XLR

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For me personally I was looking for good sound for my needs/budget. I worked as a broadcaster for many years so as I got further into my craft, I put more into my setup. Prior I used a headset mic and it was plenty for my needs.

barren kettle
visual canopy
#

does anyone know why my elgato works on my samsung 60 hz monitor on my ps5 but not my 180 hz monitor

trim obsidian
#

Anyone know a fix for the Elgato EQ crashing wave link

signal cliff
gritty tusk
signal cliff
#

mindblown yeah

sour pecan
#

yeah

true field
#

Alguem tem conta d ff

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E quer uma d blox fruit

wraith patrol
jolly creek
#

Just ask here and if someone can answer, they will (probably better in #stream-deck )

barren kettle
dry fern
limber fractal
#

yo

lethal vigil
barren kettle
#

Breaks are my mental check-ins

lavish hull
#

Hope everyone is having a splendid day today ochataL cat_heart

zenith ember
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Hey all

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I need help

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my 4k capture utility always crashes

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as in like it gets a (not responding) message

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I have all my drivers updated

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I’ve uninstalled and reinstalled

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Idk what to do

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Someone please help

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it doesn’t seem like anyone else has had this problem too

lavish hull
valid rampart
#

Happy Wednesday everyone!

lavish hull
#

You already posted in the correct channel, please don't crosspost

wraith patrol
#

My bad

fresh junco
#

question is it better to stream in 1920x1080 or 1280x720 cause when i stream in 1080 obviously the picture quality is better and looks good but when i use 720 the picture quality is a bit blurry and when i use 1080 for example or 720 when people come and watch my stream they can only choose those qualities and ik from my friend he says he cant watch my streams cause his device cant handle 1080 so im wondering would it be better to use 720 instead of 1080

little comet
#

If you don't have affiliate on Twitch, you don't get the transcoding that lets you select multiple resolutions (and only Partners get it all the time). So this is really going to be a tradeoff that comes down to how fast a system and internet connection the viewer is on (often I hear tell of folks with mobile connections preferring 720p for viewing as well). If you have affiliate or partner probably keep at 1080p, but if there's users trying to view your stream who can't I'd probably drop it down to 720 since they're specifically telling you they're having issues.

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Though if you're using the new enhanced options that lets you send multiple resolutions from your own setup that may be possible. You'd need to be on OBS 30.2 or newer, and enable enhanced broadcasting, and then you can send along a 1080p and a 720p stream iirc. I haven't played with that feature much yet though

zenith stirrup
#

hello everyone

lethal vigil
lethal vigil
hard kestrel
eager flax
#

Yay, it just got delivered....

lavish hull
#

woop woop!

pure zephyr
gritty tusk
#

I haven't ordered the USB hub yet because I've got a lot of Best Buy money and I'm going that they get it soon...

woeful knoll
#

Hello I have problem with the Camera Hub. When I open the app I got this :

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  • everything is connected and its working
#

How I can fix that?

pseudo turret
#

Clearing out some white inventory huh?

little comet
little comet
#

That's not a Elgato camera - it can't be controlled by Camera Hub.

#

I think you'd use Logitech's software for it if you're trying to adjust something

lavish hull
#

Yup, Logitech G Hub

loud sonnet
#

Is there anyone that can help me from Elgato with a charity event I’m running?

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

civic falcon
loud sonnet
#

I don’t have any products at the moment, is there a contact I can talk to that is in marketing etc?

civic falcon
lethal vigil
balmy gale
#

i used to be in this server but left how could i get beat minesweeper role again?

astral quest
#

Alright, I need some sort of a rec. I travel a lot for work and work off a folding 8ft table. I need a shelf or something that I can easily pack and travel with that I can put on the desk to raise a Mac Studio and an external drive that's about the same size as a horizontal XSX, with the top facing me. It doesn't need to be high, just a few inches off the table, enough that I can run cables under it. . . and maybe store a couple small storage containers.

For width, I think 18"-20" would be enough.

paper tangle
#

Anywhere I can find Live tech support ?

novel root
#

hi

gusty mist
#

Is the original stream deck still supported? Will it stop being supported any time soon?

dry fern
#

GIF! Have a Amazing Weekend!! 🎉

tawny orchid
#

Pudding

lavish hull
#

I'm still using my Original Streamdeck

tidal python
#

sup

little comet
lavish hull
#

Ah, I haven't tried that on it, I only use backgrounds on my XL 😛

flat swift
#

boa tarde pessoal
alguém aqui faz live na twitch ou em qualquer outra plataforma mais que tenha um pc, comprei um recentemente quero fazer live mais estou perdido

lavish hull
golden fiber
#

For anyone who might be considering getting the USB-Hub, just wanna share a little anecdotal experience.

I have been having some issues for roughly 3 months or so, now, with my PC, only when I stream. I’ve suspected it was something USB related for a while, but have been entirely unable to isolate it.

I got my USB-Hub, which, in theory, did nothing other than lessen the total cables going into my PC.

It, however, fixed three massive issues. I no longer have the frame drop I’ve been dealing with 3 months, I no longer have issues with my dual sense, and of course, my desk looks gorgeous.

11/10 would recommend.

gritty tusk
#

Dude, that's awesome

#

I'm so on the fence about it

#

Know what my biggest issue is, though? Shipping. I hate paying for shipping but it's like $15 off of free shipping 😅

gritty tusk
#

Lmao! Gotta spend money to make money?

red crest
#

Can you connect to stream deck mobile via cable on android? I know just recently you can do it on ios

jolly creek
#

Not yet, but planned for the future

limber fractal
#

sup

tidal python
#

gn

red crest
#

Is there a way to copy the source icon? Sometimes I need to replace an action but preserve the original icon

barren kettle
red crest
red crest
lavish hull
gaunt prawn
#

Hey guys! I'm trying to tune this beauty, do you know how I can put a background on the touch screen?

lavish hull
eager flax
#

I got so lucky.... bought a "broken" SD+ off eBay for $65. The seller said that it was stuck on the Elgato screen. It works perfectly. I'm betting they didn't have the software installed. I know I have no warranty for the grey market device, but I got it for less than half price 🙂

barren kettle
#

I spy something RED!

sinful grotto
#

How can I get Elgato to take my money in exchange for a USB Hub and XLR Dock?

#

Shipping to Australia can't be that freaking hard in this day and age.

#

Hell they sent us over here in ships 230+ years ago 😂 😭

tidal python
#

gm all

eager flax
#

mORNING

novel root
#

gm all

barren kettle
dry fern
#

Morning Fam hope you have a Super Sunday!!💖

severe sierra
#

What's up guys, how is everyone

keen fable
#

bird express

solemn terrace
#

I don’t feel good

eager flax
severe sierra
#

Is there anyway to figure out when Best Buy will start to carry to XLR and the USB dock?

rigid hull
ancient spruce
# keen fable They'll use a Raven

good evening everyone!

None of this is constructive critism so let's please refrain from these kind of comments since it goes against #rules number 2 and 5. @eager flax @sinful grotto

keen fable
#

Mb

ancient spruce
#

How's everyone's weekend going?

#

I'm trying to debate on what to eat for dinner. pedroraccoon

barren kettle
#

@stiff eagle you too!

#

Hehehehe!!!

ancient spruce
#

Ooooooooooolll

#

Beautiful BigNom

barren kettle
#

I’m under the weather but for a Demo, with a mod already! YES!!!!

ancient spruce
#

Oh nicee!!

barren kettle
#

We do not like her! Thisisfine

ancient spruce
#

That is awesome!

#

And I feel you, I got the vid so I'm drinking soup like it's tea. Lol

barren kettle
#

Same, I had salad and soup!

ancient spruce
barren kettle
lavish hull
#

I could totally go for some potato, cheese and leek-soup with some stale bread to dip with also ❤️ Mmmmm

ancient spruce
#

That sounds amazing. Pls GiB GivePls

lavish hull
#

cooks and gives to TiB

ancient spruce
sinful grotto
#

It's not criticism either... none of the discord staff handle logistics. It's a witty joke that I want to buy elgato products but can't, sorry though if it came off as criticism. In the future I'll limit my #general chat to "gm" only and not promote actual conversation.

barren kettle
#

I do love your enthusiaism about the hub and the dock though.

#

I can attest it's cleared up so much desk space!

gritty tusk
barren kettle
barren kettle
#

I wanna see Dorm Gaming Setups. I wonder if we can make that happen in the community in #flex-zone. HeartEyesFrog

gritty tusk
tawny orchid
hardy scaffold
#

does anyone know why elgato facecam could be stuttering in OBS. It's really bad, looks like a slideshow. Everything else (gameplay and audio) is fine in OBS.

sour pecan
#

Nice

pliant birch
#

Hi everyone, I would appreciate some help with my stream deck +. I've download the update file 6.7.2 in to my pc. But where do I install it in Elegato stream deck + ?? Thank in advance for your assistant.

dark imp
#

anyone knows if elgato will finally let us use wave link without the mic or stream deck + connected? i have a laptop but when i take it out for work, i obviously don't carry the mic or stream deck with me, and i can't use the software, it's so annoying

lavish hull
#

All we can do is hope, so more people get to experience the awesomeness that Wave Link is ^^

little comet
little comet
stoic pawn
#

I have an issue with the elgato application

I can't get it to stream through it because the moment it gets picture and sound, it stutters and crashes the application. I can load the preview in stream labs and everything else, but no sound there and I want to use the app

Any Ideas? Please and ty

#

HD60 S is what I have

stoic pawn
#

I did

tawny orchid
#

Ring light,SD XL and Stream Deck+. Do you like ?

little comet
#

They won't check here for documentation

ashen prawn
#

hey guys I want to get a job working for customer support job for a company in the U.S I live outside the US do you guys think this is possbile
keep in mind I am a student so Im not exactly looking for a side hustle I already have one going but I need capital to start it up so Im looking to get stabel income through a simple customer support job any ideas ?

thick dirge
#

can anyone help? i've been trying to authorise the stream deck app on discord but there is no option to. (before anyone asks, i tried asking the support bot and it didn't help.)

full night
#

I am having the same issue as above

#

I have tried everythig that I can find online about this and nothing seems to work

plush bronze
#

Can I just say... OMG the Facecam MK.2 is incredible!!

lavish hull
timber charm
#

hello - purchased an elgato hub so i can connect my stream deck mk.2 , elgato facecam & elgato wave link 3. plus a ugreen 100w . so the only thing i will plug into it will be the hub. beside the stream deck mk.2 is the only item i can plug into that works, very very very unhappy. contacted support - they said in theory this should work

vast forum
#

Can anyone tell me why I have alllllll the noise suppression things on and maxed out and I can still hear my background noises ( kids, tv, wife) 💀 HELP

little comet
plush bronze
#

Don't worry my questions will slow down. So... on the Camera Hub are 'Effects' Is this only for like Zoom meetings? Or will they work on stream (Twitch)?

little comet
plush bronze
#

I didn't want to install the NVIDIA Video Effects if they didn't.

little comet
vast forum
kindred remnant
#

Does anyone know why my stream deck dosent show any of the things I have on the app and it just showd the logo

little comet
pliant birch
little comet
velvet swallow
#

how do i fix elgato hd60x

#

m1 mac book air

#

can any one help with this

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

grand anchor
#

Man I hate that the chat link pro cable doesn’t last

lavish hull
#

It's a braided cable, should hold for many years unless you're rough with it

little comet
#

Yeah, I can't say I see them fail often. They're more durable than the original one generally

gray vigil
#

Meowning!

lavish hull
#

Caluuuu meowning Party cat_heart

gray vigil
somber coral
#

🫰🏼 If you need something to believe in, start with yourself❣️

I hope you have a good day! Happy Timezones❤️🧡💛💚💙💜🤍🫂ElgatoHeartElgatoPinkHeart

odd lantern
#

sup

novel root
#

hi

#

yo

paper trout
#

Hello everyone, i kindly request your help, if you can. I'm from eastern europe, Romania, and i need to buy the " elgato ball mount " for my, flex arm L, do you have any idea where i can order it? Thanks in advance

tight juniper
#

<@&581565551495741448>

gray vigil
#

Thanks for the heads up

little comet
paper trout
little comet
#

You might have to rely on third party sites if that's the case. If the arm is still inside warranty #official-tech-support might be able to help.

quaint shell
near quartz
#

The stream deck is the best gadg3t of the world

barren kettle
#

#question-of-the-day Stream Deck +, and it’s because there are so many quality of life touches to this product, and accessories. The Dials really come in handy for many things, and the action wheel is my new favorite aside from the declutterring of my desk area with the dock, and hub.

oblique mica
#

#question-of-the-day Wave XLR/Mic Arm LP/Wave DX. Makes my voice sound soooo good. Productivity wise, the Stream Deck Neo is my favorite Stream Deck I have because of the dedicated page buttons and tiny lower screen

oblique mica
#

<@&581565551495741448>

spark grove
#

When do you think the stream deck plus XLR dock will be available in Amazon? I trust Amazon more for shipping purposes.

lavish hull
#

There hasn't been any announcement regarding that, I'm sure it'll happen whenever they have enough produced to cover multiple storefronts.

bold carbon
#

#elgato-live message you can tell this person is over 21 because the hand heart is normal and not convoluted PikaLmao

rocky dragon
#

how long is the giveaway stream on twitch going to last?

bronze kettle
tardy sigil
lavish hull
#

Retweet

tardy sigil
#

Ah thought so thanks😂

little comet
#

I guess it should be Rx now? hmm that's prescriptions though. Yeah that site's rebranding is kinda a mess, isn't it.

lavish hull
#

official term now is repost 😛

tardy sigil
#

Yep. I’m not an X user but I wish they kept it

grand anchor
#

I’ve bought 3 already haha

tardy sigil
#

I think imma use it to try and win this facecam pro thoFacecamPro

grand anchor
#

I’ve seen reviews on Amazon about the cable saying that they stop working after a while

weary falcon
#

Hi @winged pecan 😊🖤

barren kettle
pure zephyr
#

Hey Vic!

pseudo turret
#

#question-of-the-day Boom Arm.
Looks really bad, especially compared to products like the Blue Compass or the NZXT one
but It's very well engineered and feature-packed.

eager pecan
#

Definitely got my eye on the Elgato capture card maybe even a mic. I actually just got the facecam mk.2 and it is an awsome investment for my streams.

coarse flume
#

how to fix?

#

its working

#

i can see camera on iphone

#

but obs cant

#

and other programms

#

all tutorials in youtube in 2022

#

please help :<

eager flax
#

I love my Stream Decks, but my SD+ is my fave

little comet
crude garden
#

Hi! i would like to suggest a feature for the corsair k100 integration on the streamdeck program

Right now the program only supports de 6 macro keys but the keyboard also has a wheel with a button almost the same as the streamdeck +

It would be awesome to have streamdeck on that wheel

little comet
#

Though you might also want to submit it on Corsair's side - it'd probably take changes to iCue's APIs to expose that dial to other apps

crude garden
limber fractal
#

sup

radiant rampart
#

f

#

hey

odd lantern
#

gm

coarse flume
wicked patrol
#

Can anyone help? I just hooked my stream deck mk2 back up after a long time to get it going again. But when I add icons/sounds to the buttons on the software, they don't show on the stream deck. Fix?

fierce saffron
#

hi

stone kestrel
#

Anyone have an issue where stream deck keeps signing out of accounts such as YouTube as well as discord? thank you!

west urchin
#

Hi guys, first of all I want to congratulate the Elgato brand for its incredible products and software. In the 2 years that I have been using almost all of its products, I have never had any problems. Until today, all my audio when I start my OBS, the audio comes out in SYSTEM and in the other output audio. I would really appreciate it if you could help me. Thank you. Regards.

ancient spruce
stone kestrel
verbal lintel
#

Good morning all hope you all well and have a great Friday

wraith ivy
#

Say

surreal goblet
#

hi

ancient spruce
surreal goblet
#

hiya tib

ancient spruce
#

How ya doing?

surreal goblet
#

im doing fine

#

hbu?

young bison
#

I’m ready to commit crimes lol

#

Joking obviously

#

Just tired as all hell

#

And it’s my last day at work

pure zephyr
young bison
#

I’ll try lol

keen garnet
#

Anyone know if any Elgato products will go on sale for Labor Day?

ancient spruce
surreal goblet
#

Unlucky we have school off today and Monday for Labor Day weekend

#

It’s nice

ancient spruce
#

Oh that is nice!! Ours only has Monday off.

#

Happy for you though party

acoustic trail
#

can somebody tell me how their actually using their stream deck usb hub? Literally EVERYTHING i plug into it doesnt work properly. USB wired headset? Wont be detected in usb mode. External storage? Sometimes recognizes it. Wifi adapter? lmao nope.

I want to return it but cant find the order email

little comet
#

It's a powered USB Hub - do you have a power supply (not included) attached to it? Otherwise the StreamDeck itself is going to use a good chunk of the power it gets from the host port in unpowered mode.

barren kettle
surreal goblet
#

hi vic

dusky venture
proud anchor
#

R U G

dusky venture
#

OKAY YES!

vernal talon
#

For the question of the day: The rug, full size to use under your chair!

#

I saw it once, Fell in love and need it now!

sacred solar
lavish hull
pure zephyr
surreal goblet
lavish hull
#

there is the plastic one, but I'd love a ceramic mug

lavish hull
fierce temple
rigid hull
red nebula
dusky venture
#

Rug seems like the big winner today 😂

lavish hull
#

Brito is gonna love this

dusky venture
#

So would all of us peepogiggles

surreal goblet
#

yeah

civic falcon
barren kettle
young bison
#

#question-of-the-day a onesie sounds amazing, but honestly there is only one correct answer to this….

A rug

surreal goblet
#

Good evening elgato, how was your day everyone?

pure zephyr
safe nova
last copper
#

iM BaTMmaAn

limber fractal
#

gm all

surreal goblet
#

gm everyone

dry fern
#

Aftermoon!! Happy Caturday EH!! 😻

hardy scaffold
#

How can you set 760p60fps permanently on Camera Hub? It keeps resetting to 1080p60fps.

little comet
gritty tusk
#

Finally ordered my USB hub

#

It'll free up a few slots on my pc

delicate wigeon
#

Got myself the Wave DX today and already loving it

ancient spruce
#

Nicee

lavish hull
#

I love mine too ElgatoHeart

#

Next up is most likely the Wave Micarm LP, replacing my noname brand that's broken xd

#

It's held together with ducttape and dreams

#

Cuteness OVERLOAD cat_heart GoatLoveGoatHeartparty

polar palm
ancient spruce
#

I had one that did that back in the day.

barren kettle
#

Hey man, I don’t feel that’s appropriate in the server

surreal goblet
dire grail
barren kettle
pure zephyr
somber coral
#

Welcome September

New month, new chapter, new page and new wishes.
May the month give you courage, strength, confidence, patience, self-love & inner peace.

❤️🧡💛💚💙💜🤍🫂ElgatoHeartElgatoPinkHeart

surreal goblet
#

Good morning everyone

lavish hull
#

Good day ^__^

surreal goblet
#

wait its September wow time flies

#

hi ocha

sacred solar
#

#question-of-the-day
It would be a button that made my channel popular and successful.
“SURPRISE!!”

#

Ha

surreal goblet
#

maybe it would be like chanz's mercy treat button

#

so if they claim it

#

ill just give one to my cat

ancient spruce
limber fractal
#

gm

surreal goblet
#

good morning

ancient spruce
#

Morning!

gloomy jungle
#

Morning everyone

vast flax
#

Hey so I just bought a streamdeck mini and I just downloaded the file from the elgato website but I do not have OBS on the right side, any clues ?

civic falcon
#

Thats not appropriate for here first, no one needs to answer your question. You can post your question in #stream-deck and wait for someone to answer or contact elgato using the official support channels in #official-tech-support

vast flax
#

Now you asnwer couldnt you say that in the first place

sudden sonnet
#

Not everyone is staring at a singular discord channel 24/7

surreal goblet
sudden sonnet
#

And that's fair 😛

surreal goblet
#

When I buy a stream deck I’ll learn but idk anything rn

sudden sonnet
#

I am frustrated atm too, cuase i can't install a plugin from the website, unless i can download it first.

#

Ohh, found a way.

gentle granite
#

hey yall

surreal goblet
#

hey there

random tinsel
#

hi guys

surreal goblet
#

Hi there

ancient spruce
exotic patio
#

Where do I apply for a partner?

surreal goblet
#

Hi TiB

ancient spruce
#

How's it going

surreal goblet
#

I’m doing fine just biking rn

ancient spruce
#

Oh nicee.

surreal goblet
#

Hbu?

exotic patio
#

Yes, I can't find where to send it on that page.

#

@ancient spruce

surreal goblet
#

Application are closed

ancient spruce
ancient spruce
exotic patio
#

thanx

ancient spruce
#

No problem

surreal goblet
ancient spruce
surreal goblet
#

Nice

ancient spruce
candid fossil
#

Any new products coming out soon?

lavish hull
surreal goblet
#

wait theres elgato insiders?

lavish hull
#

Not really, we MOTM are the closest thing but we rarely ever get any hints, and we wouldn’t disclose anything

#

Some ambassadors and partners get things beforehand but obviously they don’t tell either

surreal goblet
#

ah makes sense

lavish hull
#

Not being able to sleep at 3AM, just hungry >__<

surreal goblet
#

eat then sleep

lavish hull
#

Would have to cook something then, hmm

surreal goblet
#

no snacks?

stiff eagle
#

I vote for McDonalds

lavish hull
#

Sadly no, not even sandwiches

surreal goblet
#

dang

lavish hull
#

Omg I wish, I’ve been craving McDonald’s for MONTHS

surreal goblet
#

u got any mcdonalds near by?

lavish hull
#

Somewhat, 10KM away but spending roughly 4 days of money on one meal doesn’t really justify it

surreal goblet
#

yeah

#

not worth it

lavish hull
young bison
#

Space marine 2 is coming out soon and I’m really debating on getting it

tepid vault
#

Hey all, I have a weird issue where can I post the question?

lavish hull
#

?cth

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

surreal goblet
#

oh thats better then dino bot

#

corsair should do that

stiff eagle
surreal goblet
stiff eagle
surreal goblet
#

They did?

lavish hull
#

Hehehe okay ^^

stiff eagle
#

Last time I mentioned D2, they said they uninstalled or something along the lines

surreal goblet
#

Oh lol

#

I’m surprised they did that

lavish hull
#

I really liked Destiny 2, bought the 100 Euro edition at launch but had no friends who played and had no idea what to do in the game so quit after I grinded my way to max level back then

surreal goblet
#

Good night everyone

stiff eagle
young bison
#

Can confirm

surreal goblet
#

Good morning everyone

ancient spruce
#

Morning

surreal goblet
#

good morning TiB

ancient spruce
vapid acorn
#

I posted in #stream-deck does anyone have the same problem before?

limber fractal
#

sup

surreal goblet
#

hey

sturdy pollen
#

Hi I need know what thread type on ring light

surreal goblet
sturdy pollen
surreal goblet
#

yw

gloomy jungle
#

Hello everyone

surreal goblet
#

Hi

jovial crow
#

Hello. I love my Facecam. Just wondering if it will benefit using a usb-c to usb-c cable instead of the provided usb-c to usb-a cable? I have a usb-c port on my PC.

surreal goblet
#

Good evening Elgato

shell plinth
#

Not sure if this is the channel for this but I would like some suggestions
I'm in the middle of moving, the setup is in progress at the new house and I'm hoping for suggestions on how my wave panels should be set up

wet quest
#

Hello i am new in this server

sturdy zodiac
#

i dont even know why i joined this server im too broke to own anything elgato

dense marten
#

Hey guys sup

fervent pecan
#

Hey guys anyone could help me out rq on a quick vc

limber fractal
#

sup

restive lance
#

Hello

wet quest
#

Is there a self promo channel?

rigid hull
wet quest
#

Can i promote my twitch in that?

rigid hull
wet quest
#

alright

#

thank you for the information

#

today my elgato capture card neo arrives 🙂

bronze kettle
#

GOOOOOOOOOD MORNING!!! HAPPY TUESDAY!!!!!!!

#

I am back from PTO!!! Hope you've all been doing well and had a great 3 day weekend if you had Labor Day off!

bronze kettle
fervent pecan
#

Hi can someone help me out

pure zephyr
#

?cth

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

dense marten
#

Hello guys

surreal goblet
#

good afternoon everyone

ancient spruce
surreal goblet
#

Hi TiB

ancient spruce
#

Heyo

surreal goblet
#

How are you?

ancient spruce
#

I'm hungry. Hbu?

surreal goblet
#

im tired back to school today

devout juniper
#

me to uch

bronze kettle
bronze kettle
ancient spruce
shell plinth
#

Which one do y'all think?

ancient spruce
red sky
#

anybody know how to fix srean deck drag and drop options being greyed out

royal scarab
#

Yooo people, you guys know if maaaayyyybbbbeeeeeeee Elgato do any promo in their mobile software?

lethal vigil
#

Hello I have a question regarding product Purchase can anyone from the Elgato team Please help me

little comet
#

If it's a general question one of the volunteers might know just drop the questio

lethal vigil
little comet
#

This is probably the best channel to ask in then

lethal vigil
#

So Basically My question is,

I had some concerns regarding whether Cash payment will be taken at the Corsair/Elgato Booth at Twitch con San Diego or is it only Card Payment

little comet
#

Oof, yeah I'm not even sure where to direct that. I'd leave it here in case staff who are occasionally here see it - but maybe also contact the support number in the #official-tech-support after 10 am PDT to see if they know.

lethal vigil
lethal vigil
#

16 Days left for Twitch Con San Diego. Looking forward to seeing you at San Diego @arctic beacon

ancient spruce
lethal vigil
formal hemlock
#

Curious, I’m looking to get game audio on my pc. I currently use a GoXLR, would the chat link pro work? Or would i need to use the crazy cord setups I’ve seen on yt? (Only asking here as I don’t see a spot for the chat link thing 😂)

lethal vigil
formal hemlock
novel root
#

hello

lethal vigil
oak sierra
#

good afternoon 🙂

Is there any place on the elgato discord where i could get answers as of how can i deal with my problems ?

Best regards 🙂

civic falcon
#

?cth

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

oak sierra
bronze kettle
lethal vigil
dense marten
#

Hello Guys

ancient spruce
lethal vigil
proven sequoia
#

When are Elgato going to fix the inability to sleep with a WaveLink 3 connected and when are Elgato going to fix the StreamDeck wave-link buttons/dial-stacks not working after resuming from a forced sleep?

See:

Yes, I have tech support issues open, for over 2 months now...

Reddit

Explore this post and more from the elgato community

Reddit

Explore this post and more from the elgato community

#

I'd just like to share my deep dis-satissfaction with my Elgato products and the software.
If you're reading this and were looking to purchase Elgato products, I highly recommend against it, based on my experience so far.

lavish hull
#

Just don’t use sleep, either turn off computer or leave it running.

proven sequoia
proven sequoia
#

^ I did already. read my message properly!

lavish hull
#

It’s not an Elgato issue, it’s a USB issue, tickets won’t solve it, they’ll likely just say the same thing I said

pure zephyr
#

Ah, I picked the wrong day to peek in on Discord.

lavish hull
#

gives Richard a cookie

pure zephyr
lavish hull
#

Hope you’re doing well ElgatoHeart ElgatoPinkHeart

pure zephyr
proven sequoia
#

there have been reports of issues with elgato products causing issues with sleeping/resuming going back for years now.

lavish hull
#

I know, which is why I said what I said, it drops the communication because the USB protocol

proven sequoia
#

My other USB devices include:

  • headsets (corsair / razor)
  • webcams
  • keyboards
  • mice
  • game controllers
  • usb hubs
  • pen drives
  • embedded development boards
  • drone flight controllers (that I make!)
  • logic analzers
  • video capture cards
  • etc.

None of these prevent my computer from sleeping, only the Elgato products...

lavish hull
#

Also, this is a communityserver, that’s hardware related which we cannot help with, you’ve already made tickets so you gotta wait on them

proven sequoia
# lavish hull I know, which is why I said what I said, it drops the communication because the ...

that's incorrect.

with wavelink running you get this:

C:\Windows\System32>powercfg /requests
DISPLAY:
None.

SYSTEM:
[DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_18492227&REV_1001\5&489aea5&0&0001)
An audio stream is currently in use.
[DRIVER] USB Audio Device (USB\VID_1532&PID_054E&MI_01\a&b78b486&0&0001)
An audio stream is currently in use.
[DRIVER] USB Audio Device (USB\VID_045E&PID_0772&MI_02\a&25db081&0&0002)
An audio stream is currently in use.
[DRIVER] Legacy Kernel Caller
[DRIVER] Legacy Kernel Caller
[DRIVER] Legacy Kernel Caller
proven sequoia
#

also, I have been waiting, very patiently I might add too.

#

I'm here more to bring awareness to this issue and shed more light on it, and maybe get some workarounds.

lavish hull
#

There is only one workaround, that I said before, nothing else helps

proven sequoia
surreal goblet
#

Hey everyone

severe raven
#

i need help, my wi-fi is dead, how can i turn on my key light ? xD

proven sequoia
#

a workable workaround might be to kill the wavelink and streamdeck processes after inactivity, less than the sleep inactivity timer, and then restart the processes after resuming from sleep...

severe raven
#

Oki thank you

civic falcon
proven sequoia
civic falcon
#

Sorry to hear that, that fixed some internal usb issues I had. I think the official ticket is your best course. Only other things I could recommend trying are checking chipset drivers, and any usb drivers, and checking for bios up\configurations that could fix it.

proven sequoia
proven sequoia
#

^ I'll test this potential workaround, quite why Elgato support didn't suggest something like this I don't know...

proud anchor
#

Where people like

#

Actually read this

barren kettle
surreal goblet
pure zephyr
#

Heyo Vic! 👋

bronze kettle
#

HI VIC! Chibiwave

barren kettle
#

I hope everyone is having a good day!

bronze kettle
#

Me with Valorant

barren kettle
#

I spent the day relaxing after my appointments, and now Diablo IV. Y'all I had my last Live with 5 mythic drops!!!

bronze kettle
#

ONE MORE GAME

bronze kettle
bronze kettle
bronze kettle
pseudo prairie
#

Somewhere between boo and Luigi.

barren kettle
pure zephyr
bronze kettle
#

Should have seen me on Saturday chibiwheezy

#

I ate SO much

barren kettle
bronze kettle
#

YESSSSS!! Always yummy food ChibiNom

lavish hull
bronze kettle
velvet cypress
bronze kettle
bronze kettle
young bison
bronze kettle
#

YOURS TOO!! I remember us stopping by during our Elgato visits and I'll never forget hearing you cuss for the first time because you were so surprised chibiwheezy

lavish hull
#

hahahahaaaaaha xdddd

#

Immortalized as a clip

bronze kettle
#

But we all like some chaos

lavish hull
#

I need to get my hardware sorted, then I'll hopefully no longer have issues with that atleast and only my anxiety xD

#

Need the Wave micarm LP and one more Keylight and then I'm quite good until I can afford the Streamdeck+ XLR hub, much excite such wow

#

Can't wait to un-Focusrite my setup

pure bluff
#

Does anyone know why my game keeps crashing when cloning with Elgato 4K X? Everything runs smoothly but as soon as i alt + tab out the game my game crashes. I have both monitor & 4K x running at 1440p 240hz

lavish hull
pure bluff
#

My bad

lavish hull
#

No worries ElgatoHeart

#

Also, I kinda wanna get a mannequin to dress it up in the Elgato shirt and the dadhat Chibi 😛

surreal goblet
#

Barely 5 times a month

patent eagle
acoustic radish
lost tiger
dire grail
#

#question-of-the-day Yoshi, I'm a comp MK8DX player though, I rarely stream, but I'ma stream more, I hope

proven sequoia
#

if so, that's madness...

gusty mist
#

just got my first stream deck!

#

(mk2)

pseudo turret
barren kettle
# proven sequoia if so, that's madness...

When you sleep a device it suspends the usb even if you tell it not too. Once you resume things ideally should come back to normal, but not all do. Anyway, as I stated earlier, it’s usually ideal to either just shut down and start the PC back up when you need to use it as opposed to sleeping it. It’s usually a simple thing anyway best of luck to you.

echo pasture
#

@QOTD something between Toad, Peach and absolutely Luigi 🤣

bronze kettle
#

?cth

sour streamBOT
#

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.

CTH = Community Tech Help

Please make sure to post your questions in the correct channels:

#marketplace

For any Elgato Marketplace questions

#stream-deck

For any Elgato Stream Deck questions

#capture-cards

For any Elgato Capture Card questions

#wave-audio

For any Elgato Mics and Wave Link questions

#camera-prompter

For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions

#lighting

For any Elgato Lighting and Control Center questions

#green-screen

For any Elgato Green Screen questions

Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

bronze kettle
bronze kettle
granite olive
#

Eee, Im happy with my Stream Deck Mk2. I just wish there was a SignalRGB plugin on the market place that I could get so that my Screensaver would show the SignalRGB effects instead of an image. lol.

barren kettle
pure zephyr
#

Congratulations @restive orbit!

restive orbit
restive orbit
#

Oh my! I just saw! I'm so honored! I barely got home from working out and saw the notifications! Thank you elgato ElgatoHeart ElgatoPinkHeart love

barren kettle
#

GG to the Winners!!!

barren kettle
verbal lintel
#

good morning good afternoon good evening to one and all hope everyone is well today

valid rampart
#

Congratulations, @restive orbit

restive orbit
stoic palm
#

Looking for the neo in black

nocturne stratus
glossy fossil
#

Really need an official DaVinci Plugin!

jade rapids
#

Premiere pro/After Effects

tardy sigil
civic falcon
civic falcon
#

Its a S tier topping

tardy sigil
#

100% agreed

red nebula
#

#question-of-the-day some sort of file sorting plugin to help me sort out all the pictures of my dogs and cats

velvet cypress
#

#question-of-the-day I currently have a plan for a Minecraft plugin + mod that would interface with each other, give you inventory control, ability to join servers and worlds without going through menus amongst some other stuff

lavish hull
proud anchor
#

I already do everything with 1 hand on premiere

barren kettle
#

#question-of-the-day The Affinity Suite! DaVinci Resolve, and more features for TikTok live like Dial’s support. OBS Timer for how long you've been live.

proud anchor
#

Leaked

gusty mist
barren kettle
#

Starting a Campaign to “Save the RUG!”

velvet cypress
#

Need me an elgato rug

lavish hull
#

Same bro

velvet cypress
#

I fear my dog would destroy it but still

tardy sigil
#

Where can I get these? They should become a offical product if it’s not already

lavish hull
#

Exclusive for the giveaway sadly

tardy sigil
#

Damn

lavish hull
#

I know right, do want

tardy sigil
#

Does the stream deck plus come in black if you win

pure zephyr
#

<@&581565551495741448> ☝️

proud anchor
#

Yessssirrrrr

tardy sigil
mental heron
#

White or Black Stream Deck +

tardy sigil
proud anchor
mental heron
proud anchor
#

You’re better

mental heron
tardy sigil
#

Well I’ll test my luck with posting a video. I do have a question. Is it a must to speak to explain how and why the actions are your favourite?

barren kettle
tardy sigil
#

Do I have to speak or can I have a mute video with text to go with the video?

#

I don’t care which way really

proud anchor
#

If you’re not comfortable speaking you could try an AI voice

#

Text videos are so 2005 YouTube core

#

If you really wannna bring a banger

tardy sigil
#

Okay thank you. Yea I’ll probably just do a voice over

proud anchor
#

Put subway surfers above or below it

tardy sigil
#

😂

barren kettle
tardy sigil
proud anchor
#

You got it boss

bronze kettle
bronze kettle
bronze kettle
tardy sigil
#

I’ll be posting it this afternoon AEST time. Got things to do before then

bronze kettle
#

Awesome!! No rush! You all have a week to submit! catblush

#

Made sure to give you all enough time, especially during the weekend!

gusty mist
#

😂

#

this is all i have so far, screenshot and show desktop on right, aswell as a next page

#

camera is screen clipping (mainly for games)

low inlet
#

Capcut profile

bronze kettle
# gusty mist nope

I GOT YOU! Here are some plugins I recommend that I use daily:

I mainly love using the "Channel Monitor" action when I'm not streaming to see which of my favorite streamers are live straight from my Stream Deck! Pressing the key also can open up a browser directly to their stream, mod dashboard if you're a mod, and more!

And there's a ton more, but I'm currently not home so I can't check my Stream Deck profile to see the other plugins I use hahaha

#

Maybe someone else can also provide some plugin recommendations for daily use! chibiBLANKIES

gusty mist
#

but thanks

bronze kettle
# gusty mist but thanks

Of course! Just throwing some suggestions out there in case any of them interests/can help you fill out your Stream Deck! catblush

#

There's also Teams, PowerPoint, and many many more!

#

That's not stream related!

lavish hull
#

I use the Discord plugin mainly to switch between servers easily on the Streamdeck

bronze kettle
#

I love using the Discord plugin to use my Discord soundboard LMAO

gusty mist
lavish hull
#

😄 Looks like this

bronze kettle
#

AWWW I spy a familiar server

lavish hull
#

Also very easy to clear notifications and alerts 😄