#general
1 messages · Page 29 of 1
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
As shown in the list above #stream-deck is the place for this.
Please dont. This is not the channel for that.
omg
Well
I'd wear it
Could I post the Elgato sign we made here?
Absolutely! Would love to see it 
I did the old logo by mistake... but still turned out great
It looks fantastic!! Mind if I share this internally?
Definitely! We actually shipped it to yall. I believe Miguel may have it.
Does someone know if the FLEX ARM L can hold the Elgato prompter?
Flex Arm L can hold 10kg, prompter (with no camera) is 690g
Awesome thank you!
i feel like quitting content creation
Do I need to replace my elgato cable? My device isnt connecting and i tried the steps i done before and nothing at all, upgraded my monitor to so wondering if it could be the original cable or not if anyone has an idea
Take a break from it, work on what makes you happy, rest up and in time you either long to come back or decide what you really want to do, your community will understand ❤️
Btw guys, who's elegato?
I joined here for an emoji 
Elgato is a company, owned by Corsair that focuses on making products for creators.
I need help with no audio issues..
Am i suppose to put my headphones on the streaming pc to be able to hear ?
Would suggest to ask in dedicated channel in the community tech help category!
Good Morning☀️! Good Afternoon🌤️! Good Evening🌥️! or Good Night🌙!
How beautiful a day can be when kindness touches it. ~ George Elliston
❤️🧡💛💚💙💜🤍🫂



Good morning!
Good morning everyone
Congrats @craggy kite
Good morning everyone and congrats @craggy kite! You'll be receiving a DM shortly from me. 
Is promoter still sold out until next year ?

@craggy kite GG!

OMG!!! Claimed!!!
There's also the ELGATO code and another for 50k
yes! First image! lol
ah didn't click it 😛

@everyone 🤔 okay question. Is elgato still using the elgato sound capture software? Because I can't find it anywhere. I went to El gato's website and the link I did find is taking me to downloads which and turn is not on that page. They all got a sound capture is still apparently on the actual elgato capture HD software but I can't get it to come up and it's not installed like it was before
Please do not try tagging everyone. You can post your question in #capture-cards or #wave-audio . I’m not positive but it may be deprecated.
I like turtles
Do you guys think the master mount L with Flex arm L will be able to hold my sony a6000 with sigma 16mm 1.4 lens with a prompter?
you'd have to look at the weight is can hold for each item.
Flex arm L can hold 10kg, so I would think it could. It might be unstable and easy to tip over if the arm is all the way out, depending how it's mounted.
Three webcams? 💀
Did anyone have this issue when they updated? It opened visual studio 
Thoughts on new cam. Im tryna get face lit and very dark background iso currently 500 i think i need iso 150 but on sony zve10 says underexposed
When I logged in to check, the date changed from what it said on checkout and now says 3/27-3/30, can I still expect it come withing the range that was given to me at checkout?
I was hoping befofe Christmas and my orginal was 12/15
What it said originally
Weirdddddd. Did you download the update and possibly open it in Virtual Studio instead of installing it?
Are you able to open the Stream Deck app at all?
#question-of-the-day not get sick being around family

#question-of-the-day Definitely not biased, but Avatar: Frontiers of Pandora
this sounds biased but idk why
That sounds made up

I'm hopeful for Warzone being good again 😩
Is there a Spotify sequel?
#question-of-the-day I'm hoping to finally sit down and play Baulders Gate at somepoint. Maybe during the holidays. :x
I still havent made it past Character creation 😩
RUST
SHADY HOW!?
I am a 🥔
You gotta make it through it’s so good
#question-of-the-day they got early access of the day before on the 7th that im interested in
I played a little early access of Dave the Diver but I'm going to probably get back into it. That or finish Spiritfarer #question-of-the-day 
thank you and the rest of the Elgato team for the giveaway! replied to your DM 
looking forward to chilling in the crewneck here 
I thought so too. I just hit the install button.
how much did that cost haha
Here's a GIF of it trying to get me to install the undate is Visual Studio
I think maybe since I was trying to use Visual Studio to install an MSI for something else, I must have made it the default boot program for MSI file types? I didn't think that would apply to an install like this.
You will have to disassociate .msi from VS
Start menu, select Settings > Apps > Default apps
Thank you!
man something needs to be done about the bots that keep joining this server, I just got 2 friend requests from bots, this being the only server I have in common with them, within the last 10 minutes
@unreal dragon report em in #dm-scam-reports
will do, I blocked the last 2 but any more I get I definitely will
Unfortunately there's not much that could be done on our end. The most we can do is ban them once reported. 
Thanks for reporting!
can i use a different cable for my elgato wave 3 because i need a longer one to place the mic where i want it to be
also does anyone know how long the Wave Mic Arm Lp is because i might get one but not sure my desk is long enough
Isn't that shown in the dimensions on the website?
as long as it meets the require power/data specs
not more than 10ft
About 10 grand USD for everything including the desk
Some newer additions like the Wooting two HE keyboard, Thrustmaster Boeing Throttle Quadrant and Playseat Trophy are not in that photo
Oh hey Sir Jerus 
You're more then welcome to send me their user ID's if they happen to keep popping up so I can smack them off discord
ok got a question.. I have a set of bluetooth JBL earbuds.. but I cannot get the Elgato Wave 3, Wave Link to send the audio to them... IF I DO get the audio to them.. it sounds like crap. What gives.. anyone know a fix?
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
cth?
I would suggest to read the above
- Don't hesitate to ask in the dedicated channel for your question
ahh thanks and sorry
No worries at all!
Do i need to use the adapter in the wave 3 box to mount the shock mount to an arm?
Did everyone's prompter ship dates get pushed back?
You can read about this here:
#announcements message
Morning everyone! 
#question-of-the-day alot on my wishlist...... upgraded stream deck (currently using 6 button), new capture card as my HD60S has died so i cant stream mario kart at the moment 😦 New microphone
estrogen :3 (for QOTD)
#question-of-the-day one thing on my wishlist is finally getting split dye hair 
Thanks so much!
What colors?!
Thinking platinum blonde with my natural light brown hair
#question-of-the-day An IPad! But I'll wait for the new one next year, so it will be a late Christmas gift.
So I can draw stuff on Procreate 
#question-of-the-day top of the list is the prompter!
#question-of-the-day An streamdeck plus
#question-of-the-day
From Elgato?: Prompter
However for the first time in like 15 years I bought myself a laptop like a month ago and it should be shipping soon.
Hi
From Elgato I would love to have the black Mic Arm LP, Wave Shock Mount and Wave Pop filter cause I want to partner with Elgato I purchased a capture card, Wave 3 Mic and now Streamdeck XL
#question-of-the-day : From Elgato, I'd like a StreamDeck Plus. Outside of that I want a new bass guitar
#question-of-the-day A Stream Deck+ and XL
#question-of-the-day Stream Deck Plus - White

#question-of-the-day for @barren kettle to get fleas.
Only those who lie with dogs get fleas. No thanks
Who gave them to the dogs then?
#question-of-the-day Definitely a Stream Deck XL so I can complete my collection.
Otherwise I put a ton of books and puzzles on my list. 🤓
#question-of-the-day that teleprompter 👀 i really wanna be able to read my chat without looking away from my camera!
#question-of-the-day from Elgato: White Wave 3, Mic arm LP in white, and a second Key Light Air
From Corsair: M65 RGB ultra wireless, PBT DOUBLE-SHOT Pro Keycap Mod Kit — Elgato Blue, Corsair iCUE LT100 Smart Lighting Towers Starter Kit
This is on my wishlist (and many things more), probably only the M65 is the only one that will be on my desk by the end of the year😂
The Outside! Duh!!
Its my bday! Woot
If you want to do something nice for me, send me your tip/trick for using your ElGato StreamDeck (w/a Mac)? Im still a newb. THANKS
@bronze kettle partner me thanks

buy el gato 🙂
technically. you did buy el gato

How everyone going
Hai!!!!

@hollow aurora for MOTM!
I'm MOTY...
No I am!!!
You're why we have ants...
Krabs gave me ants
@tight juniper sent me tiny invisable spiders...
Is there a way to enter for partnership that’s not on twitter? I’m not on that..
I do not believe so.

did that x retweet for the partnership. wait.. re-x?
hmmmm
Not at this moment. Regular partnership applications through our website will be open again sometime near the beginning of next year. 
#question-of-the-day nothing 🙂
Happy December people, hope it’s a festive & jolly month for everyone 🙌🏼🙌🏼🙌🏼
I had a question, very interesting, are you recruiting mods for your Discord server?
I’m gonna go out on a limb and say they’re not
If they are, it'll probably be listed here: https://www.elgato.com/us/en/s/careers, and it will be part of another job.
No
Best to ask in #stream-deck
Thanks for sharing
Jasmine huuuuugs


Morning☀️! Afternoon🌤️! Evening🌥️! or Night🌙!
You are Strong
You are Awesome
You are Loved
You are not Alone___
You are Tough
You are Courageous
You are Brave
You are a Fighter
❤️🧡💛💚💙💜🤍🫂

Happy December!
Ugh, Windows 11.
Happy Sunday everyone

You! Yes, you
The one reading this.
You are beautiful, talented, amazing and the best at being you.
NEVER FORGET THAT!!
❤️🧡💛💚💙💜🤍🫂

hi everyone, anyone knows a solution to virtual facecam not working? it just stopped working after working for a few hours and didn't work anymore
Post this in #camera-prompter
High temperature off 4K60 Pro mk1 is normal ?
The fix is to stop using it
And use Nvidia broadcast instead
Today was a special day. @bronze kettle visited me and we hung out on my porch
Awww 
STICK BUG
Idk what yall are talking about. Just hanging with jas
She been working out? Looking good Jasmine!
Does anyone know if the Elgato RIng Light and the Prompter fit inside each other?
Julians from twitter
Thought so!
LMAO ISO PLS
Good Morning🕘! Good Afternoon🕒! Good Evening🕕! or Good Night🕛!
Don't be so hard on yourself!
Don't wait until you've reached you goal to be proud of yourself!
Be proud of every step you take towards reaching your goal.
Celebrate the little accomplishments along the way!❤️🧡💛💚💙💜🤍🫂

It's Monday team. 
No day is bad when in the Elgato-spirit

Jas is still on my porch
Hello
Does anyone know how to setup the streamdeck as a soundboard to where I can record & loop stuff people say in-game over the microphone?
im not sure you could easily do the recording natively . but you could use the SD as a shortcut key/control for a looping/recording software.
then add the recordings to the soundboard buttons on the streamdeck
Yeah I’m brand new to this, so it makes little sense — but the ultimate goal is to just be able to press a key on the soundboard that records a line that was just previously said and then spam it as a troll lol not really in public chats but more when I’m just in calls with my friends
I know there were other sound board kinda things people used that could do that, but like Iso said, idk if you can do it on the stream deck without other software
Yeah definitely gonna need other software, which is totally fine. Just not sure which one(s) to buy/use
I unfortunately don’t know what you would need
But I wish you luck
My guess is VoiceMod pro, so I’ll have to look into it once the Streamdeck comes in. Thanks! I don’t stream or have any real ideas for which nifty ways I could utilize it, but I’m excited to get into it. Any programs you’d recommend? @young bison
Happy Monday everyone!
I’ve got voicemod for voice changing stuff, haven’t used it much for soundboard elements
I made a video on using it with wave link and stream deck. It might help.
Happy Monday!! Hope you all had a great weekend!!
Can you send me a link to the vid? Thanks so much!
Sure! https://youtu.be/2D0S9VB6RIM?si=P5DVlVYF_4Vk5QfM & https://youtu.be/brTAr9WBmAs?si=wAounj2-ZELRdAFP just make sure you add your voicemod mic as an input to your wave link, since it gives you 9 to add
How To Setup Voicemod & SFX in your Discord, Elgato Wavelink & Stream Deck, & OBS. I do want to mention for Elgato Wavelink users, you can just run it as unified wavelink stream vs doing what I've done in the video. If you are like me, and split the audio, then this video is for you.
First make sure you download Voicemod:
https://www.voicemod.n...
In this video, I have talking points about routing your Soundboard/SFX to your Microphone FX using your Elgato Wave Link Software with Voicemod. Currently only 1 audio input in Wave Link routes to Microphone FX, and that is the SFX input. Now if you are using the voice changer make sure you only use your Voicemod microphone instead. I hope this...
Those are so helpful, thanks! Is there a way to record & loop what someone else says in a game or Discord VC and add it to the soundboard?
A voice recording software can do that.
or if you are saving your vod, you can separate audio in DaVinci Resolve and make the audio clip there.
<@&581565551495741448> this is just an ad for crypto.
Krabs.
Dear self,
Today, and for the rest of my days
I choose to love you, to cherish you, and to accept you, just the way you are.
Love, me
I hope you have a good day🫶 if not; I'm sending you a bunch of hugs🫂 and love💗
❤️🧡💛💚💙💜🤍🫂

Have a good day too!

<@&581565551495741448>
ah oki, other dude tho
Both are gone

evening
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
@chilly bear ^^^
Thanks
hey
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.

Night folks! I'll help again tomorrow while editing soem pics with my stream deck XL/+
Good Morning☀️! Good Afternoon🌤️! Good Evening🌥️! or Good Night🌙!
If you want to soar in life, you must learn to F.L.Y (First Love Yourself)😉
❤️🧡💛💚💙💜🤍🫂

morning
Happy Wednesday everyone! And Thursday to everyone in AUS/NZ the future. 
Ordered a Prompter back on 11/7 with a shipping estimate of 12/16 but now I’m seeing a shipping estimate of 4/3… anyone have insight into this?
5 months is a pretty crazy length to just hold $300.
Hi, does Elgato 4K60 Pro MK.2 support 4K 120Hz HDR Passthrough?
That mentions March ship dates but mine is showing April, does that still apply?
Yes, that announcement would still apply.
Feel free to contact our support team via the announcement message linked above by Naekoya if there's any issues! 
Awesome, no need since you answered my question. Thanks
Of course! Happy to help and thanks for your patience! 
👀
I'm so excited as well!
We have like a week left!
Pls do not @ admins, check rule 1
Good Morning🕘! Good Afternoon🕒! Good Evening🕕! or Good Night🕛!
You, yourself, as much as anyone in the entire universe, deserve your love and affection.
❤️🧡💛💚💙💜🤍🫂

morning everyone ❤️
Hello morning, when is the new Partner Programme Results going to be announced
so i just tried to call elgato and they said they're closed?
but they're open monday-sunday 10am-6pm pst... but it's 12pm pst rn- so confused.
Morning everyone! 
Morning!
That's really odd, I'll see if I can find something out! Thanks for letting us know.
Morning LA!
Morning Semi!
thank youu
No its not. it's 9:48 am pst right now
phones dont open for another 15ish minutes
Can we just have your phone # instead?
Time is always flying by so I thought it really was 12pm PT right now 💀
lmaooo
I think they meant 12pm ET
why cant time just be the same everywhere lol
Hope you're having a great day! 
ohhh, PST.. i was thinking EST for some reason
I am!! tyty!! How's your morning been!
ikr
timezones can be confusing 100% 😂
fr, especially since i used to live in PST but now i live in CST
and now idk where tf anyone is 😭😭
CST gang! 
You spelled y'all wrong

Description of the Pacific Time Zone Boundary Line in the United States.
i forget about mountain time
nothing important there, just snow and desert
The mountains dont need time.
What time zone do stickbugs come from?
If you are on the mountains you should be relaxing. Not stressing about time.
w o w, forgetting my time zone.
who are you
I dunno...
I thought the Appalachians was EST 
they are
oh!
im just talking about mountains and time now
To be fair I know some pretty young bones.
I miss mountains. It's all flat and concrete here. 😭
Like my kids are only 12 years old
the rockies think theyre soooo special, getting their own time. Appalachians have mothman
And the thunder bird
me every weekend.
i wish i could join that cult but they just set me on fire
Mothman might be one of my favorite Cryptids. We don't have any cool ones here.
Vic is my homie ❤️
Everything's good here! Workin and planning as usual haha
Applicants will be contacted next week and they'll be doing individual announcements. 
Thank You So Much Jasmine, would it be via their Twitter DMs or Email
just bought a mk.2 but cant download the software
From here? https://www.elgato.com/us/en/s/downloads
Ah, yea, I don't think the mk.2 has specific software, I think it's just the streamdeck software
Keep an eye on both!
AYO WE TALKING ABOUT CRYPTIDS!?
Okay I need you guys to tell me if im trippin or not ?
But werent there at one point screensavers matching the faceplates for the mk2 stream deck ?
Yes, but we already determined you aren't real.
I could have told you that
Canada doesn’t have any fun cryptids
Fair point lol @tight juniper we also have the québécois
True.
The only cryptid I can remember is Ogopogo which is like our Nessie
I dated her in college
Damn not bad
SHe worked at Whiskey-Go-Go in Missisauga
LOL Sauga 😂
Is @tight juniper a Cryptid? 
Can someone send me the link to the software download for my stream deck + please and thank you
can someone help me setup my elgato wave link for obs please and ty
Stream deck mini worth it?
Yes!!!
From the studio that brought us Redfall.
I'm so stoked!! I didn't like the actor who kept saying 'Shut Up" it's unnecessary.
OMG so many cool games! I'm excited for a new Mana series game!

It's PC and Xbox Exclusive but great to see
Happy Friday!!
Happy Friday all!

Happy Saturday 
Timezones 🙂 I am from Australia , it’s 3 mins to 6am
@QOTD what games? Where? What did I missed
#question-of-the-day 13 / 31 😦
Thx I thought it was about the steam award or something like that
Can you connect several phones with Epoccam or can only one phone work at a time
hi
#question-of-the-day like 1. Lol
#question-of-the-day I think majority of them? I don’t know exact numbers but for the main ones I got most
With Elgato wave in wave link products, how can you keep the stream output and audio track of Spotify music separate? No music is playing in the stream audio but instead is running via a separate audio because if I deselect the stream output in obs then there is no game audio because it is linked to it and how can I play music without being banned from Twitch
Add Audio Capture on Spotify in OBS directly, mute Spotify on Stream Mix in Wave Link, Use VOD track and make sure the Spotify capture isn't on there
That's how I do it until we get a 2nd Stream Mix
How should it work because I need the main audio
Game and everything else is still on the Stream Mix
you won't have a problem with game audio unless game has DMCA music in it, but some games have a Streamer Mode in them now that removes copyrighted music ingame
I have a vod track on audio 6. That means the audio from Spotify just has to be unchecked from the track from Spotify then it should be mute and I can only leave the main audio on on Spotify. The check mark has to be unchecked, right?
yep
Ok
yep
You could consolidate a bunch of that by routing more things into Wave Link, but it would work yes
Seen from the picture audio with the name Spotify is the empty field and there where audio with the symbol as mic with the name stream that is the entire audio from wave link the vod track is on 6
Anyone else having issues or had issues with the elgato virtual cam? I have already changed the setting to isochronous in the camera hub app and still when I try to use my camera on other streaming platforms it says. “Connect to camera hub to activate camera”. I’ve tried everything besides returning it. Any help would be greatly appreciated
Hiii, can anyone help me? Everytime I load into Streamlabs or OBS studio my camera just freezes Its really starting to bug me. Im using the orignal cord that came with it. Any help will be greatly apricated!
Thank you guys!!!
Scammer
Well..

Try asking over in #camera-prompter for better visibility.
Does anyone know if the wave xlr can handle 250 ohm headphones like the dt 990 pros
Ask in #wave-audio
Is it bad I just realized what capture card pass through is
Basically it's if I'm getting 240 fps 1440p the elgato card will basically limit what my monitor sees to like 120 hz
I think?
I need help , my wave link is not showing my wave 3 , it says connect compatible device
i tried plugging into other usbs and restarting pc but it doesnt show up
I did.. Theres no answer. Im just trying to stream lmao
It freezes anytime I have a game open. It could be in discord or streamlabs. It just freezes
I would:
- Remove the Video Capture Source from Streamlabs Desktop, wait a minute, and then quit Streamlabs Desktop.
- Open Device Manager, find the camera, right click on it and choose Uninstall device.
- Once that is done, shut down your PC and unplug the camera.
- Boot the PC and once its back up, plug the camera into a different USB port and let Windows detect the camera and set it up.
- Once that is complete, launch Streamlabs Desktop as administrator and add the Video Capture Source back.
Seems kinda sus.
Im not clicking it lmao
<@&581565551495741448> This legit?
not sure... deleting for now
Could I dm you if this don't work? It just really bugging me that It works unitl I load a game or streamlabs
besides that it works perfectly fine
I really dont want to return the camera beacuse its a nice quality camera
But it doesnt work😢
I wouldn’t know what else to try except to make sure the camera software is up to date.
The software is up to date with the latest firmware
I need help
Im just not sure what it is TBH. I really dont want to get rid of it
Ive seen alot of people sasy it was the cable. Could it really be the cable?
Possible.
?cth @tawny orchid
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Didnt work
why do I need a window capture source for my video capture source to work? seems that's the only way I can get the elgato to recognize and be visible in the preview screen and thus, record anything
Hi everyone! I am new to streaming and have a Xbox X. My headphones plug into my controller. When I stream using my HD60X, there is no voice audio from me or my party. I have checked all the connections and made adjustments but still no luck. Any suggestions??
chatlink pro
🙂
Really? I saw that it wont record my voice and I would have to get a separate mic to record my voice? Is that true?
Are the partnerships already announced?
yes
Hey! anybody who can help me with this I would appreciate greatly. When I run Valorant my ZV-E10 Camera that is connected to a camlink 4k pro internal turns OFF on obs while valorant is running... anyone know a fix??
7950x3d or 14900k?
Morning☀️! Afternoon🌤️! Evening🌥️! or Night🌙!
ALWAYS REMEMBER:
You are beautiful
You are worthy
You are important
You are special
You are unique
You are wonderful
You are talented AND
Most importantly...
You are irreplaceable!
❤️🧡💛💚💙💜🤍🫂

Jasmine placed something about this in #elgato-partnership 😉
Does elgato have any bundle deals or student sales?
Post this in #camera-prompter

is the stream deck mk1 discontinued?
Happy Monday everyone!! Hope you all had a wonderful weekend!
You too 
#question-of-the-day
Here's mine as a viewer/creator!
anyone know why this is happeningf
my fav. emote!!!

What are you trying to install?
Ive tried the control center and the camera hub.
You can find some bundle deals if you click on specific product and it'd show "Save and get the full experience" with some bundle deals.
Example would be full XLR bundle setup, Video Pro bundle, etc!
Oh man that's weird, sorry you're experiencing that! If you haven't already, please contact official Elgato Support so they can look into this. If you file a ticket, let me know the ticket number!
My Twitch Recap with ELGATO 
2006616246
My twitch Recap
Thank you!
np
Thanks
From what I can tell then, the stream deck + doesn't have any bundles other then knob colors
I only watch Twitch for drops, I'm a bad example...I watch Youtube way more. 
YouTube is always on in my house
I need to start watching twitch more
It’s just most of the elgato streams are while I’m at work
What is Twitch? Is it the new MySpace or nah?
Idk, i only watch KrabsTV
#question-of-the-day here are mine for watcher and a creator 
Hey all - I have a little questionnaire that I'd appreciate if you could fill out about your computer(s). This would be regarding whatever computer you use Elgato products on. This is to aid in some product research. Thanks to everyone who helps out!
Done

completed!
Got some work to do. Nice to have this put in perspective though.
Done!
My recap for #question-of-the-day!
fun fact, elgato was one of my top chatters this year
Elgato was one of my loudest fans it said

Comparing to others it seems I’m way more social than I feel I am, 10k chatmessages 
I'm just going to go outside and not come back in until my hours watched are more reasonable.
Heya @pure zephyr I think I might have seen you in the Starfield Server
Yup.
Hello
Good morning all you wonderful people

#question-of-the-day
Seeing my numbers is always crazy to me. I love streaming and wouldn't trade it for anything.
Good Morning🕘! Afternoon🕒! Evening🕕! or Night🕛!
Never be afraid to start over again, new beginnings sometimes bring the best changes to your life.
Inhale. Exhale.❤️🧡💛💚💙💜🤍🫂

does anyone know how the import prices are for countries in Europe but not EU
got a fix had to use the Microsoft's Windows Repair Tool. That fixed the problem.
6 more days until the next batch of prompters~
This year has snowballed! I'm so excited for next year!!!
https://www.instagram.com/p/C0waZIOhDKp/?igshid=MzRlODBiNWFlZA==
Starting 2024 there won’t be any E3
Fine by me
It’s been dying out the last few years anyways
I’m more than happy with each company doing their own type of reveal stuff like PlayStations State of Play
Not surprising, indeed
Yes Microsoft Showcase Nintendo Direct
Guys can anyone help with this issue #camera-prompter message
Please, Im getting so frustrated with this>. If someone could help I would be greatly apricated
hi
sigh.... E3 was such a hype time
now we don't even get conventions for stuff like this... just a condensed 1 hour to maybe 2 hour virtual show
can someone help me having troublewith the hdmi part of elgato
Please ask your question in the proper channel
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
thank you
hello
I don't see a channel for the prompter, but what angle would be good to be able to have my screen in the mirror fill up the mirror, and not see the monitor at that angle?
It’s a temp set up to test it, but it’s either I don’t see the bottom screen and get a tiny top screen or I have a filled top screen but I see my bottom screen completely.
If anyone uses the capture cards could you please help me in the tech help channel?
Hi
Hello everyone, is anyone here good with audio when it comes to using the HD60 X ?
I saw competitor's product lol

Mornin
It's a communityserver, people help on their own time and expertise. If you desire official support instead, there's #official-tech-support
So please be patient.
I had an idea, so i made a mockup design, Behold, The waxeXLR pro! (concept)
Frankly only need a few sliders since Wave Link, profiles and pages would solve the rest
Thats certainly a good point, how much would you need?
But I do agree with more inputs, but also outputs
tbf, i like to have to have 10 sliders, or 5 sliders and 5 knobs
Personally I'd love to see a 4 channel mixer with 4-6 sliders that are motorized
I could make a basic small design of that?
I already sent in my suggestion like 2 years ago, we'll see if something like it happens ^^
Fair enough!
But yeah, combojacks for both XLR and 6.3MM like how basically all interfaces are these days, motorized sliders are kind of a premium feature from mixing consoles for studios but would be amazing to automate using the Streamdeck pedal and profiles and multiactions
and minimum 2 outputs, preferably more
Tbf, it would be good if wavelink allows us to connect more Elgato audio devices
I currently use a Focusrite 4i4 and a 2i2
instead of only being able to connect 1 Wave XLR or Wave 3 or wave 1
why not be able to add more Wave microphones?
in that case, we could use multiple wave:3s in wavelink, and it would help for podcast creation
does anyone know how the import prices are for countries in Europe but not EU
Good Morning! Good Afternoon! Good Evening! or Good Night!☀️🌤️🌥️🌙
My life isn't good or bad. It's an incredibly series of emotional and mental extremes, with beautiful thunderstorms and stunning sunrises ~ Jaeda DeWalt
❤️🧡💛💚💙💜🤍🫂

Good Morning!

Five more days till the prompters come in!
Afternoon everyone!
It’s been a day
Hey all!
Doing great, and you?
Glad to hear that!! Im preparing for my holiday tommorow, im off to Turkiye for a week :)
oh my, comma in wrong location? 😂
That's exciting!!!
No? 😂 From 999 Bucks to 868 Bucks 💀💀
YES THATS WHAT ITS SAYING
Depending what country you're in, some use "," instead of "." for the decimal
true, but i didnt realise inflation is this much of a thing 🤣🤣
haha
My aunt is getting married sooo yeaahh, time to fit suits
also might dye my hair there, who knows 
Omg @bronze kettle , If you actually try to check out the price is actually 900 bucks~
I've sent a message to the team
Sent you a DM for more info haha
Holiday Gift Guide! 
What about you?
Gave my two weeks three months notice. (:
Well college was fun, after that i had an intreseting idea for a new elgato product, so i decided to design it and put it on twitter, which has been seen 
THREE MONTHS
omg, new better job? 👀
OHHH that's awesome!!!
Nope, no job lined up, that's why it was three months instead of "today".
Yess, It was a design for the Elgato WaveXLR PRO
How Is the elgato master mount L? I bought it for my facecam for my upcoming birthday on December 19th
Its quite nice to be honest! I have 4 of them
Wow 4!? I have the stream deck the facecam the elgato hd60s+ as well as the boom arm. Haha
I went crazy once, I have the boom arm LP, 2 Facecams, WaveXLR, 4 Mastermount L’s, 2 Flex arm L’s, 2 Flex arms S, A wave 3, HD60S+, Mini mount, 2 Keylight airs, a streamdeck MK1 and a Streamdeck pedal
I have the high profile one and the mk2 stream deck to be specific
I might wanna get the high profile one tbf, But not sure
Haha
Hmm?
You’d know that better than us, depends on country. Your salestax+toll fee usually
when do the holiday deals end as I'm wanting to get smthn on the 25'th but don't know if ill have time
thats still the holidays so maybe

Elgato is good for business
?cth
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
I don't even have a capturecard and have no idea, it's a communityserver so people help on their own time and expertise, please be patient and show all relevant info so whoever knows Capturecards can help you as easy as possible. 🙂
As I said, it's a COMMUNITY SERVER, you have to wait for regular people for help
or else you can submit a ticket for official support at #official-tech-support
In general people also have a life 
And don't DM people without permission
You don't, this server is a community one, we've already told you how to contact official support
You aren't supposed to tag people either
if you're in an active conversation with someone and then you say "Hey @ bro mind if we move to DM?" 😛
it's 7.23AM in EU but most users are in the US and it's like midnight
I feel mildly called out for being awake at 11:30pm
It's Discord. Nothing unusual
Because they reported it
True, but I'm going to bed before I get coffee and stay up all night.
It's in the server rules on this server, not to DM or tag people, mods, admins etc
But we are telling you know, in this conversation. And all good
Good 
That person is trying to sleep and got pinged, reported it to us and went back to bed
I mean, yes? I have pings on so when I'm actually needed I notice them
My phone, tablet, PC and laptop all go BIIIIING
DM is something private, and it feels forceful to act like you did. As this place is to hang out and occasionally get help from the community.
Nope, I wake up about 4-4.30AM every morning
And for notifications it is up to the person to fix their notification when they sleep actually.
I don't either actually, but that's a personal opinion.
I took it off for reasons that I never want to miss important stuff again..
Anyhow, please don't DM people to get help in general byte
tbh, if people ping me for random stuff, I'm happy to block them the first time.
It is time to move on
Well you acted against the rules, it's fair
Well, we're on a Elgato server, so must of us do 
Hahaha that emote :3
What do you mean?
Elgato is a company, what you mean is a capturecard ^^
No I'm sorry, as explained several time already, you will have to wait for someone from the community to discuss about your issue, or you can contact official support. But if you expect an immediate answer here, then you'll be disappointed. Especially at this time.
So please be patient.
...
Right.
Could've just not be rude?
Done with them.
YAY
Have been patient enough.
3 rules broken, never bothered to read em
Smh
Hope you're doing fricking amazing though calu 🧁
at 7.40AM?
Wait, we're on the same timezone? You talked about 4AM?
I've only been up for like 3 hours
yeah, I'm in Sweden, just north of you ^^
I wake up between 4 and 4.30AM every morning
Bionic clock or whatever is messed up
Yeah, and Internet basically sleeps then, so usually hella bored then also xd
I've tried going to bed really early, and really late, sleeping early just makes me wake up even earlier, going to bed at 2AM still makes me wake up around 4
,<
Maybe if Corsair or Elgato made a sleeping-aid
with RGB or something
You can use phone apps!
Just imagine Elgato Sleep Deck
Printed on your face
You know how you get indents on your back from the sheets having folds? Imagine getting indents from the keyboard on the face for HOURS
Running into Starbucks and they're like "I can see you need a Venti"
Hahahahah

Heio Isaac
Isaac hugs 
Who wha where



True, americans are even weirder
LIAR, SHAM, SCAM
How is past Isaac?
Jasmine is streaming Lethal Company right now
She licked mines and they went boom boom
Spicy roomba
Lmao
Goodmorning
Good Morning! Afternoon! Evening! or Night!🕘🕒🕕🕛
Wake up, smile and tell yourself: "Today is my day."❤️🧡💛💚💙💜🤍🫂

Hope you’re all having an amazing day

Are the results out for the Elgato Partnerships I filled mine the day when Mr Miguel had announced on his Twitter post can anyone from Elgato team confirm and provide me with a clarification
All information that has been released is in the #elgato-partnership channel, and the chosen ones should have been notified and they will do their own posts showing off their new partnership.
Thank You SO Much @lavish hull
No problem, hugs 
🫂
Ooh SO Twitter
There’s quite a few I’m hoping for making it, we’ll see when they are announced
🫡
Cheers ❤️
am i the only one who didnt recieved any contact from elgato or they are still cooking?
what do you mean?
Pretty sure he means partnerships, but noone knows anything besides the staff and chosen ones
yeah! I’m guessing that’s already been announced or is going to be. I’m sure they’ve gone through submissions.
yeah partnership
thanks
This reminded me, is there a reason elgato opens a browser window every time I launch my PC asking me to link my twitch acct or whatever, even though I have already done so?
#announcements ooh, cool opportunity!
What the f* i didn’t know elgato was acquired by corsair
That was in like 2018 my friend
Corsair also owns Origin PC, SCUF and Drop
And that's starting in the middle of the ladder, Corsair is likewise owned by a larger company nobody's ever heard of.
CORSAIR isn’t owned by anyone
Eagletree capital has majority stake, no?
where can we ask questions related to the Elgato Internships
I'm hiring the Social Media Intern and I can answer questions about that role here!
So excited for a new year of internships! It's so fun watching the interns learn so much and all becoming friends 
is the Social Media one remote or in Milpitas?
Will I get Jasmines cell #?
Will I get treats when I do good?
Are onesies considered business casual?
cause it looks like the only "Remote" internship (at least listed wise) is the Partnerships Operations Intern
Milpitas!
looks like I can only apply for the Partnerships Operations Intern then 😅
right state, wrong part of the state for me 😭
Can I bring my dog?
Do applicants need to live in the area/ or get assistance for travel? (I'm based in NY)
- Can I get confirmation that the Partnerships Internship is fully remote?
@mental heron
You don't need to live in the area if you're applying for the Social Media Internship position, but you will be required to be in the Milpitas office. Unfortunately, we don't offer relocation, so you'll need to move to the area for the summer for this position if you get chosen.
We can help match the interns with other interns who plan on renting/moving for the summer. This way the interns can split the cost of rent/rooms together.
Let's make sure not to ping admins as stated in the rules! You can just post your questions here and when we're available, we'll check back in to answer when we can. 😊
The Partnerships Operations Internship can be remote, but LA base is a plus.
Perfect, thank you!
My HD60s keeps saying usb 3.0 port but i tried different cables in different usb ports but same message
This should go in #capture-cards . That said check that those cables are rated for USB 3.0 (5Gbps) or faster - a lot of cables out there are "charging" ones that run at USB 2.0, but offer high wattage.
I use the MicrophoneFX input for my wave link vst's to work, right?
LA Base? isn't Milpitas NorCal? So why is living near LA a "bonus" for this other internship?
Social Media Internship is based in Milpitas.
Our US Partnerships team is based in LA.
Never. You will get treats, I guess. Onesies are professional
Microphone FX will work with just your mic and it's VST's yes. You can also mix the mic into your Stream Mix with VSTs - the Mic FX will be ONLY the mic and it's VSTs and is good for using it with other apps like Discord where you don't want your whole stream mix, just the mic.
For more details ask in #wave-audio
My foot pedal, green screen, and lights are on the way and I cant be more excited.
Ty, I never stream or anything so I'll just use MicFX
Does anyone know how long the sale goes for elgato
hi all
I am using elgato HD60X. It wasn't even a 1 month old device. I was able to record 4K twice. Currently the device does not work via USB. Is there anyone from the support team I can get support for this?
@everyone
#capture-cards would be the place to ask. And don't @ everyone. It's rude, and it doesn't work.


Good Morning☀️! Good Afternoon🌤️! Good Evening🌥️! or Good Night🌙! I hope you have a good day!
🦋 Butterflies don't know the colour of their wings, but human eyes know how beautiful it is. 🦋
🩷 Likewise, you don't know how good you are, but others can see that you are special. 🩷
❤️🧡💛💚💙💜🤍🫂

Hello everyone, hope you're fine
I had a question about elgato partnership, is it still possible to apply ? Thanks for your answer
information can be found in #elgato-partnership , but they are currently closed.
@civic falcon Hi, okay no problem
how do you get 32 button layout without plugging in XL stream deck?
I guess I got a bargain. Because the Elgato Cam Link 4K usually costs a little more expensive.
Translation:
Treasure trove
unique items and remaining stock at top prices
I'm hoping we get them before christmas
Amazing opportunity for the internship. If only I didn’t graduate last year 😅
Good evening
bit of a long shot but any chance my streamdeck profile is cloud saved or something or have i just lost it all repairing windows? :p
There are no cloud saves.
You can try looking here %appdata%\Elgato\StreamDeck\Backup for an automatic backup however if you reset/reinstalled windows then I doubt it.
hmm yee mine says todays date so probably not the one :/ thanks tho man guess i should export it once ive managed to sort it all out again
Is the streamdeck xl going to go on sale for the holidays at any point?
is there still no way to use noise cancel while on warzone? The vst makes it so you cant hear the sound
whatuppppppppp
anyone know why my elgato has a black screen?
im using a hd60s and i have it all plugged in correctly
You are an incredible human being and I'm grateful that you exist in this world.
Hope you're doing well?!
Just in case you need it; 🫂🫂🫂
❤️🧡💛💚💙💜🤍🫂

what Product are you using
I know this might sound silly/absurd but I wanted to know can the facecam Pro be mounted on either of the Mic arms
not working and I deadass have watched 20+ videos to fix it. I have an elgato hd60X and have a xbox series x
Technically yes
Did you install the program and delete the videos from the recordings
The elgato 4k capture progam yes and what videos from the recordings?
Go to the settings you would have a file path in your local storage where your gameplay recordings would be stored on C drive or Whatever storage drive
idk man
anyone ever get error 0 on their stream deck xl
dw found the issue it delated one of my profiles
@valid rampart
Happy caturday
These posts belong in #capture-cards please
SUre will move it

We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Hello, im waiting for the partnership response, Is there a delay?
Maybe you get an email, or reach out either a yes or no. Allow them a bit of time. 
Anyone else hoping for a response on that internship opportunity? 👀
I'm not a university student so I couldn't apply 😦
Aww that stinks, im sorry!
Send some good luck my way! Its such a long shot, lol. But i am hoping for it!
Im nor an university student nor located in the U.S
Double whammy. Will say, they have international opportunities as well!
I'm an introvert and more an IT person than social media. Probably just have to apply for a regular job with them.
If i am not mistaken, they have tons of jobs right now. some of which, i would guess, are more IT focused. no harm in trying!
Anybody know if the StreamDeck XL will go on sale for the holidays at some point?
Not sure, but Best Buy has sales right now for the holidays. 20 days of deals. I would check that every day just to see.
Yeahh, but my gym schedule doesnt really allow for it
4 times a week gym, College 5 times a week
yk
Only employees would know, and they're not allowed to speculate/tell.
fair enough!
also being a content creator next to it certainly does not help the schedule!
Post this in #camera-prompter
Done, will delete this message! Thanks
Hi, planning on getting an elgsto4k60 to connect my pc to my MacBook running windows through an adapter, to use the MacBook to stream the games played on my pc. Just wondering if there are any performance hits using an elgato on the game on my pc, and also was wondering if I can use the pc with the elgato plugged in but not connected to the MacBook, as sometimes I won’t be bothered to be connect it if I’m not streaming as I willdisconnect the laptop daily to take it to school. Because of this the elgato will just be in the pc not connected tot he MacBook at times. Thanks
also will they fit in all pcs
thanks
under graphics interface my motherboard says 1x pcie 4.0 16x slot and 1x pcie 3.0 16x slot
To confirm this is an older Intel mac running Windows in Bootcamp by the sounds of it? There should be minimal impact running the PC through the capture card to your monitor (or cloning the PC's main screen to the capture card's virtual display). Disconnecting it would be the same as not connecting to a display - shouldn't be notable impact (though if you're physially disconnecting the capture card it use the clone route as the 4K60 Pro will lose passthrough ability if not powered). For the Motherboard, check your manual - some split up the actual slots differently. You need at least x4 lanes actually available in one of those slots (but the card is PCIe 2.0 so either will work if they're at least x4). Some motherboards change the number of available lanes based on what's connected inside. Any further questions on it should be asked in #capture-cards generally.
yep thanks
and the mother board says 1x pcie 4.0 16x slot and 1x pcie 3.0 16x slot
Yes, but the actual manual for the motherboard will tell you what lanes are available based on the config of the particualr system
For example some lose lanes if you plug in another NVMe SSD
That said - if the capture card is going to the Windows running Mac with an adapter (I'm assuming an Thunderbolt PCIe enclosure) the PCIe lanes in the PC won't matter, The PC will connect with HDMI.
It occurs to me that I should probably confirm that you're talking the 4K60 Pro, and not the 4K60S+ USB based one. But given the talk of PCIe ports I'm assuming the Pro which is PCIe based.
yep
Good luck with it - but maybe check that the Bootcamped mac also meets the specs for it. If it's a base macbook you might be able to use the intel QSV encoder with something like OBS, but you could also wind up stuck on software encoding which needs a moderately powerful CPU
ello
Good Morning! Good Afternoon! Good Evening! or Good Night!
Be Yourself.
People don't have to like you, and you don't have to care. (and yes I know that's easier said then done)
You deserve the love you keep giving everyone else!❤️🧡💛💚💙💜🤍🫂

Anyone here have a decent audiance for streaming and still use a single monitor?
ill have to wait
hey everyone! new to streaming, started off streaming from twitch on my ps5 to now streaming on my ps5 through my elgato hd60 x with the chat link pro. ive noticed no matter how many youtube videos ive watched my streamlabs desktop will not produce my game play or chat audio. in the mixer i cant even get the volume (green, yellow, red) to come up to show anything. has anyone else ran into this that could help out? im going crazy trying to stream but its tough with no sound or audio to interact with viewers
If you need help, please go to one of these channels regarding your device. Thanks.
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
stream flashing back and white kinda rarely anyone know how to fix? thanks
please see above. thanks
its not under them thoug
its for streaming content
not green screen
idk maybe try the software's discord.
idk maybe try the softwares discord.
This means your streaming software. Stream Labs, OBS, etc. If its happening on all them then you should be getting support for the specific stream software you use.
this is what I meant. thanks @rigid hull 
i cant find a download for elgato sound capture
It's bundled in with Game Capture HD, not a separate download. You may have to go to "All Downloads" to see it if your card uses the newer 4K Capture, but Sound Capture will still work with the newer cards once installed.
i have a epocam problem
Post in #camera-prompter
Nu uh
We've created specific channels in order to keep everything organized and for you all to have an easier time receiving help from the community.
CTH = Community Tech Help
Please make sure to post your questions in the correct channels:
For any Elgato MarketPlace questions
For any Elgato Stream Deck questions
For any Elgato Capture Card questions
For any Elgato Mics and Wave Link questions
For any Elgato Camera (Facecam/EpocCam/Etc) Camera Hub and Prompter questions
For any Elgato Lighting and Control Center questions
For any Elgato Green Screen questions
Friendly reminder: Elgato Support DOES NOT monitor this server. For official support, please file a ticket at https://e.lga.to/help. More info in #official-tech-support . Kind reminder to please treat everyone that's helping you troubleshoot kindly and respectfully. Just remember they're taking their time out of their day to help you. Any disrespect will result in a warning/ban.
Happy Monday everyone, I hope you are all as excited as I am after getting the tracking numbers for the new prompters!

No
Wishing you a good day! Morning! Afternoon! Evening! or Night!🕘🕒🕕🕛
You are Amazing simply for hanging in there and holding on, no matter how hard things get! And for moving forward no matter how scared you are or how anxious you feel. YEP, YOU ARE AMAZING❤️🧡💛💚💙💜🤍🫂

Anyone know a good "music creator" program? free or fee doesnt matter,
When can i expect to be able to buy the promter
@digital wadi Most people don't move around their Elgato gear, but the ones that work events that bring mounts and prompter etc usually use camera bags
That makes sense. There are two places I’d use the setup. Just getting two setups seems just as well. It is the heavy base that I have no idea how to put in a bag without risking damaging anything else as the weight shifts around.
Heavy Base is pretty durable, should be fine without a bag ^^
It makes sense that it is not meant to transport.
Yea it plops in a trunk easily. I just have some shoots in the Rocky Mountains for example that require back packs and back strength. It was more of wondering if anyone else had found the perfect bag for the stuff.
There are cymbalbags you could use, made for carrying cymbals for drumsets
they're round in shape and all
But usually the size of them are made for carrying your entire cymbalstack, so they're usually like 24" wide
or 30" for rides
But should be some bags for splashes and smaller cymbals also that would fit the heavy base
Hey all, any ETA on the prompters. I'm due for a December delivery... would it be after Christmas now?
You should have a date in your email, and get another email when it's shipped
Thanks. Not sure why I didn't check that. Well it should be at my home between 2 and 5 days. I'm very excited

They ever say when promtor will be sold again and not out of stock
We have the same info you have, so nope
We can email you when it is available: https://www.elgato.com/us/en/s/prompter-notify-me
I use a single monitor
Im.SO excited!
See the light in each other.
Be the light for each other.
Wishing you a beautiful day! Sending some extra love🩷 and hugs🫂🫂🫂
❤️🧡💛💚💙💜🤍🫂












