#android-questions
1 messages · Page 106 of 1
- When Huawei is making less OS limitations and better graphics optimization
- How do you have legally installed Sky if Huawei has Google ban?
Yeah P30 just barely made it to have G Play. Personal opinion but Mali GPUs aren't the best for sky. The Adreno counterpart for any Mali will run sky a lot smoother.
Hi anyone can help me get my main account back? Cause i think im already merged in my alt account..

My main acc played since September 24th 2020
To contact TGC Support via the menu in-game: Tap the cog icon
in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Ok and thank you!
You aren't allowed to have an alt. account if you use it for currencies 
Yeah, especially on the same device 
You aren't allowed an alt account period per the EULA. We are licensed one account per person.
Where's is the EULA says we only can use one account one person?
!helpshift
Check out TGC's Helpshift page for tons of info about patch notes, features, support, and more—plus an EULA that's worth the read: http://bit.ly/thatskyFAQ
Oh crap I just realized that was an hour ago, sorry for the cold ping
Can I ask if i uninstalled my beta in my phone, will i be able to reinstall it again??
Beta channels would suit that question more
Oh sorry, and thanks
I should say that they should merge the main account into the smaller one if they detect double
That should discourage it
Okay so in India the Adventure pass is worth 900 INR, and 10$ in the US. But 10$ is actually just 740INR. I want to ask if the additional 160 I had to pay was because of TAX?
This is not android based question, but yes it can be because of tax (additional taxes for online sales in your country) and currency conversion loss. With online calculators you see middle exchange rates usually, the sale exchange rate is higher, so it costs more INR with regional taxes in the end.
I didn't know where else to ask. This where the smart people are at.
If you have any questions which are not android based you are welcome in #questions-and-help 
Last year it was 850rs
After one update it got cheaper in some countries and more expensive in others
Note 10 plus
how can i fix large posts
That's Samsung issue unfortunately. You can try to change font size in Samsung settings. Or try this eventual fix for large text Android by DreamFyre
#android-questions message
Not sure these workarounds will work, but you might give it a try until Sky finds a way or Samsung fixes the problem
Hi! I just updated my phone to Android 11 and the font size in my game is large. Is there a way to fix that? My phone is Vivo y19
maybe your phone font size is large? and sky depends on your own font setting. probably?
Hi, any controller for the android user can use in sky, right? Thanks
check the pins, there should be some info pinned in this channel about controller
@errant lantern
hey, i purchased the adventure pass, and with it it's supposed to give me a free season candle on the return shrine every day, right? because i've tried to get it for 2 days, and i accept the gift but it doesn't go into the candle symbol, so it's technically not there and i can't use it to get things. is there anything i can do?
The font size on my phone before update is the same as after update. 😕
You can contact support if you have the latest 0.13.2 version of Sky
!support
To contact TGC Support via the menu in-game: Tap the cog icon
in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Am using vivo too but my sky works fine. Have ya tried uninstalling and reinstalling it again?
okie
I see but im not a samsung userr
I haven't. I will try tomorrow. Thank youu ☺️
Your welcome, lemme know if it does work.
I understand but you might try too as a last chance.
Hi mi friends. I have big problem.. i buy adventure pass do last two seasons and i can get one bonus candle but... How is in my photo when i keep light from season candle it sometimes get it full but not colect😬i lost in this way some candle almost every day.. what can i do with it??😭
And than canle starts colect again
Hi there. It didn't work 😭
Okay thank youu! ☺️
Excuse me, is there any Sky player that using Sony Xperia XZ1 here ?
I'd like to know how Sky perform there, and how long that phone could last a candle run session ?
This isn't an android related question. But when you've filled a whole candle, it will have a red dot to forge it, the picture seems to look like you're at 0 candle meter, so the candle meter shows filled but it's not, this isn't a bug!

What should I do if my game crashes from each location? and how to fix it? I tried to reboot and uninstall with re-download. but I can't.
My phone model is redmi 9
You can try decreasing the resolution of your device from 1080p to 720p
Have you changed the minimum width value before?
It should be 360 by default, you can lower it to 320 and see if that fixes the problem
Hello! will there ever be a 32 bit?
Unlikely, specs too low
There's a bunch of people using Xperia XZ1 based on #bug-reports-android
Just search "XZ1" and you can ask those people how the performance is.
From my estimate the phone should last less than 1h 48min. But you wouldn't want to be playing that long at a time, draining your battery straight will degrade your battery faster. Personally, I'd go for a different device.
(Estimate only because I used Honor Play 3750 mAh at 720p, and you can afford to use the 1080p with a Snapdragon 835 SoC)
2700 mAh n
------------- X -------
3750 mAh 150 minutes
I don't recommend the Honor Play (Huawei), it's cheap and can give an OK performance but the cooling sucks. It can't play Sky for extended periods of time. Other games are fine.
Oooofff. Sorry to hear that.
Yeah. I hope the fonts go back to normal but thank you again for helping! ❤️
Your welcome.
I tried this too, but the game still crashes.
Hey guys, I heard of this very serious (and creepy) glitch where there's a certain combination of cosmetics you have to use to trigger the glitch. I only know that it affects iOS users but just want to make sure if it just affects iOS users.
For most Android devices, you'd either see them as a jumbled mess like in the image attached or they will be invisible with only their cape stars shown.
But can Android users also do the glitch? Or does it not affect them. I'm worried because if it does. Then I'm worried about iOS users seeing android people being able to trigger the glitch.
Yes, the cosmetic glitch happens for Android users. The person in this image was on Android.
So android users can also trigger the glitch?
Yes

iOS crashes, Android just gets a jumbled mess or invisible.
It's because I'm an Android user and I'm curious if they can also trigger the glitch but I'm afraid to do it myself.
Yes, we can trigger it, but we won't crash. You might inadvertently crash iOS friends or iOS users you light up though.
Okay thank you

Everytime I tried to log in, that pops up even though my wifi's at full bar
Has anyone experienced the same thing?
I haven't finished daily quests either, f
Oh my 😟
I can't see daily quest when I checked the daily quest giver
Lol why would u discuss that here in Android QA channel? Move it to General Discussion maybe
Hey y'all. Need some help.
It would be a good idea to ask the question so you can get an answer
Excuse Me again people, is anyone here using Mi A2 Lite to play Sky ? How's the performance for Sky ? And the daily usage performance maybe ?
Or similar spec device here ?
Snapdragon 625, 4/64 gigs ?
Adreno 506 in the SD625 isn't that powerful. You will get stutters at high def mode. Default might be okay though.
I just want and needed to run Sky properly only
Tell them your budget and you'll get awesome recommendations
It should run the game. It might not run that well, depending on how well Xiaomi built the OS.
It's Android One Os
It still uses MIUI 12 which is Xiaomi's OS. I personally never used a Xiaomi device, so I don't know how well it would run the game compared to other Manufacturers.
Trust Me, in our currency and gonna buy it second-hand, you guys might don't have any device to recommend
No no, that's Redmi 6 Pro you talking about. Mi A2 Lite is Android One (Pixel like UI, but with extra xiaomi touch)
I only have experience for Oppo Phones with Game Booster but kinda pointless because It only clear RAM and can monitor FPS,CPU and GPU usage
at least I could use the device to do normal candle run, without worrying about crashes due to phone capability itself
Samsung have better Game Booster with Discord integration
What Currency?
DOGE coin
For samsung, I wanna ask about Samsung A20, but i think that runs a bit improperly, maybe
Don't buy Samsung A series! It can't ran Sky
Because the A series is cheap with 32bit OS
Rupiah
With that low spec of a phone, you will most likely crash in vault
Obviously
A11 and A10 are 32 bit. The higher ones are usually 64 bit but will have issues running the game smoothly.
Rp1.400.000 | $100 budget, any 2nd hand device
So Later A series are now 64bit?
I remember Sky never runs on 32 bits,
Obviously
But he says later A series is 64bit
Some, but not all
(Based on personal experiences I can recommend to get a used but good condition Pixel 2 or 3 for that budget. I still use my Pixel 2 besides my Pixel 5 and mostly smooth everywhere even in boosted def mode.)
I don't know why when I buy new phone I not interested google pixel.
But with that high end spec

Pixel series never came to Our country legally, but Pixel 2 here cost Rp2.9million ($190), 3.5mill ($210) for 2XL, and with questionable 2nd hand quality
Here is an example of the A20 running sky
2.9mILLION
Used? There are several used ones on eBay under 100usd from good review-sellers. 
Hmm
Lag.
Oh really ? Wow, then still I'm short on import money 
Mane, just like P35 of Oppo A15
Buy better phones. Maybe you can try Chinese Phones.
With China phones the same issue arises - import costs
What about second hand
This could be the solution
I have experience with Chinese phones
I have a question about PowerVR GPU, Is PowerVR gpu playing sky ok or not?
that's not my phone, neither my targeted phone hehe. And uhhh, Xiaomi Oppo Realme etc is Chinese phone
My collected wax seosonal candle still hasn't decided to fill up all the way ༎ຶ‿༎ຶ
It was bug, wait for a moment it will fill it self up.
If not restart the game
It will fix it
Restart or collect regular wax fixes it. Try both. :)
uum
My Samsung did a sys update yesterday and now all the text is so big. Does anyone know how I can make it small again?
I would not suggest a PowerVR GPU powered phone to my worst enemy... They're that bad, imho.
#android-questions message this might work for you.
Thank you
Mine was toggled off. I switched it on and it worked.
Did anyone here knows any workaround for this thing ?
The cape power icon, candle settings etc was too low. Skip button for some reason was missing
Please do #report-a-live-bug , restart Sky and wait (pray) for fix in update
not here for a question just wanna say hi Uzephi
Hi, I just updated my phone to Android 11 and the font is really big now...larger than it was. I saw the earlier post from DreamFyre about toggling the "full screen apps" in settings but it didn't work for me. Does any one else have a solution that worked for them to make the font the way it was previously? Or is there a way to undo a update on an Android phone?😅
You can't reverse update unfortunately. You can try to tweak font settings in Android settings or / and do #report-a-live-bug hoping for fix.
Ahh okay, thank you🥺😭
How about reducing display size ?
Settings -> Display -> Display Size -> Slide to left for smaller size ?
Actually, you can reverse update if the offical OEM supports it or release firmware update to their website.
Does anyone know how to mute sky while playing the game? I heard that it mutes by itself, but when I listen to music on Spotify I can still hear the bgm. Am using a Nokia 5.3
There's an sound setting on gears(setting)button.
Didn't know they added audio settings tysm
Ah, I have tried that as well, but doing so doesn't affect the font in-game for me unfortunately :((
Hello.I reloaded this game and logged in with google account. But it has stayed like this for 30 minutes. Is it the network error or I can't access my account again? Pls help me. Thanks so much.

Don't worry. Just force close the app and try to link google again. That happens to me sometimes too
What Snapdragon processor can get me 60 FPS mode in sky? Like from which processor does 60 FPS start
What's the minimum I should get
Snapdragon 800 series from 835 up.
The option to sign in to Google is missing for me since the last game crash was fixed, before the fix i used to sign in to Google. Anything I can do?
Make sure you have Google play games installed. Clear cache and data of play games, play store and play services, reboot and retry would be your best bet. The post linked below has instructions on how to clear data. It's the second section.
Thanks it works
All the devices below support 60fps in sky at an affordable price.
Poco X3 Pro- Big battery, fast Charging, 120hz Display and Snapdragon 860 chipset = $249(I personally recommend this )(now I own this phone and I'm surprised!!! Get this if you need serious performance for the cheapest price)
Samsung Galaxy M52 5G- Huge 120hz amoled screen with 778+ around $320
iQOO Neo Z6- pretty good value with fast charging and decent cameras Snapdragon 870
Poco F3/F4- Pretty much the X3 pro but better in almost every aspect= $350 range
Redmi K40 Gaming Enchanced Edition(POCO F3 GT)- Cheapest, thinnest gaming phone on the market, has customizable magnetic pop up shoulder buttons. Other than that, Dimensity 1200 5G processor.
Oppo Reno 8 and 8 Pro: Good looking phones with great Dimensity chips ~$380
Xiaomi 10T- (Aging phone, but still very viable)(maybe get the 11T or 12T instead, newer and better) (Mi 12 Lite is a decent option too)
IQOO 9-Snapdragon 888+ with flagship specifications (most powerful phone on this list)
•Tablets•
Mi Pad 5 Pro- 1440p 120hz screen with a really good Snapdragon SoC under $600? Yes please!!(non Pro version is still insanely value for money)
iPad Mini- A good choice for kids with sufficient parental controls but not viable in many countries due to taxes and absurd prices
•Other•
Nothing phone(1)- a unique phone by startup company Nothing. Snapdragon 778+
Nintendo Switch- Different options available at different prices. A good choice if you want a device for games only.
(Please reply to this original message only and do not copy paste. If sharing on other servers, share the link of this message. Thank you) 
You can refer to the list above 😁
Thank you for you the info sir. It was so detailed. Helps a lot

I heard of something like 780G which should be able to get 60 
hello, I bought a tea table from the blooming days. everything was fine, but today he disappeared from the closet. does anyone have any idea what this might be related to?
!support
To contact TGC Support via the menu in-game: Tap the cog icon
in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Yo Idk if i should be asking this here but i've been having this issue that whenever i screen record the game the audio in the video disappears. is there any way to fix it or thats just how it is for Xiaomi phones?
What android version your MI phone?
Android version 10
Use your xiaomi bulit in recorder don't use Sky bulit in recorder
I am using the Xiaomi built in record, thats the one im having issues with. And yes i've tried switching between the 2 microphone settings, it works fine with everything else like youtube and fb audio except in game audio
@empty salmon check if the app has permission to record audio
A- Storage and camera are the only options there... Im guessing audio recording permission is a requirement for it to work then...
Where can i see the date i installed sky in the play store?
Good evening!!
Besides phone, does sky has a pc version for windows?
Hi, bad things are happening to me recently. i lost my Iphone and had to use an android device temporarily instead right now. But my sky account still linked with game center of the previous Iphone. I noticed that my candles and hearts amount in Sky decrease rapidly so I think the one who stole my phone access to my account. Im really sad and desperate. Is there anyway to unlink game center?
Technically you can use mac with M1 chip
Technically you can use mac with M1 chip
@karmic elk I used the recommended password for my game center. Technically I cant log in game center even if I have another IOS device 😭 I was so silly. Does TGC support in unlinking game center?
Recommended Password?
Rip never use recommended
It s a random password that the device recommended me to use. I was lazy so...
I think I account is compromised.
!support
To contact TGC Support via the menu in-game: Tap the cog icon
in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
They maybe can unlink your Game Center Account.
I hope so. 😭 Thank you
Do you try to reset password before?
I did but it requires code from my Iphone.
Man, I hope you will be able to get it back
Well, support team is your best move
Because we not very tech savvy to iOS
I too poor for an iPhone
Hi so my friend is using a "Samsung sm t510" and she got this message
Samsung Galaxy Tab A
I wasn't really sure where to put this, but.
I recently got a Samsung Galaxy TabA, and put sky on it through Google Play. Problem is, Sky stutters heavily on it, and turning up or down graphics doesn't so anything to help the laggy graphics; not sure if it's just my tablet or if the game itself is having issues, but maybe 2-3 frames a second is really not ideal for games.
Anyone got any fix ideas?
Samsung Galaxy TabA has a quite weak GPU. For smooth Sky gameplay you need a device with decent GPU. You may try to disable and uninstall resource hungry background apps like voice chat or Facebook but it's very unlikely it will help.
Ah, thank you.
Back to playing on my S9, haha.
SM-T510 is 32 bit: https://browser.geekbench.com/v4/cpu/search?utf8=✓&q=SM-T510
Thank you guys very much.
Does anyone know if the Adreno 650 (Snapdragon 865) can run the game on max settings (60fps)? Not if it could technically but if it's actually unlocked in the menu
Check pins! (Swipe) for 60fps compatible GPUs
They mention some versions of those gpus don't run max settings
Idk if they mean Snapdragon or Exynos
No. Check GPU list. :) You mentioned CPUs. Sky is more GPU hungry. :)
You should choose by GPU if you want 60fps
What do they mean then by some versions of the gpus?
Was hoping someone with the same gpu and cpu could prove that the game runs 60fps for sure on them
Because ik some exynos variants are funky
That's a good question. Some GPUs (for example Mali) have different versions/revisions.
I wish they just unlocked the setting for everyone
But ig it would probably burn some people's phones lol
That's already have been answered many times that unlocking settings has no practical reason. You can read back in topic
Moreover crashes would cause a lot of bad feedbacks and false bug reports
Yeah I can see why they'd lock it away
Just kinda sucks for people with compatible and powerful devices
With weird gpu revisions
Not speaking for myself
But ik there's ppl facing that issue
If those devices are compatible, that settings are unlocked.
Hello, I have been experiencing a problem in Sky that started about 24h ago, and I entered this server to see if anyone has and/or knows anything about it. Basically, what happens is when I click the candle icon on the top left to forge candles, I get an error message claiming "we are currently having server issues". This only happens for regular candles as i have tried with the seasonal candle and it worked fine. However I don't know if this might be a problem for hearts as well since I haven't been able to fill the gauge in the past day alone. I have already tried force-stoppinv the app, restarting my phone, and other similar things. If anyone knows how to help before I resort to customer support I'd appreciate it so much
Make sure you aren't using a VPN or Proxy. Those can cause authentication issues with the game server. If you aren't using one of those, it might be best to sync your account to a gmail, uninstall the game and reinstall from the play store.
Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server
Thank you for your response! I hadn't in fact thought about uninstall/install, but now that I have it still hasn't solved my problem
!support Then yes, next step would be to contact support with all the troubleshooting steps you have done so far. 
To contact TGC Support via the menu in-game: Tap the cog icon
in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Ok, thank you so much anyway!
How can you make headphones appear on your character? Is it possible in Android?
The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)
!beatsbyelder only iOS. It's due to how Android handles apps asking what other apps are doing. It's for privacy
I have a conspiracy that sky mines crypto in the background

With all the GPU power it uses 😂 coupled with the intense battery drain and heat
Skybot Shhh
Anyone know how to take pretty screenshots..... without.. it being... ugly...
... Android...
screenshots...
Are terrible!!
was wondering if there was a way around it yet?
Hmm Snapdragon phones are having some anti aliasing issues
They used to be good. Best advice we can give you is submit a bug report. Attached image is how screenshots looked for snapdragon devices before they started to look bad. (June 28, 2020 to be exact, a week after enchantment ended)
(June 28, 2020 to be exact, a week after enchantment ended) android anti-aliasing edges in pictures started getting really bad. Pls our device can handle it 🙏. Give us our quality
That was when that image was taken the quality drop happened in mid July. Lemme find the two images before and after the sanctuary patch that broke antialiasing.
hello! how can I know if a phone is compatible to download and play sky without buying it?
(wait nvm I saw the pins
)
Leaning tower of rabbit
Okay, I don't want to picture spam, so I got the dates. AA got toned down sometime between June 28, 2020 and July 9th. It dropped again by August 6th. It progressively got worse by mid September when I took the below image. (Sept 8, 2020) and now... we all know how it looks...
Comparison to screenshot quality today... 
The bloom is so.... Blocky
Rather sad really. These phones are capable of so much more.
Oh god and what they did to the fog creation... Really noticeable in graveyard... Just a cloud of blocks
Sky still looks great on non-snapdragon phones.
I noticed
hello, I made an account previously (linked to facebook) and I have a main one (linked to google), is it possible to play on both on one phone? i don't want to lose either 
I wouldn't recommend that considering it's against the ToS
ok, tysm though 
It also causes data corruption in some cases, so it's best to keep one account per device.
Fortunately for me I can continue to use my Exynos based A20 to get some really nice screenshots... used ADB to force the resolution to 1080p so that sky outputs a 1080p image.
Even the fog is good
Oh, the A20 has a lower resolution than 1080?
A20 are 32bit. How?

Also ADB? Can I know what's the trick?
Good evening, can I log in one account in two devices?
It's actually 64-bit
Yes you can, you just won't be able to play Sky on both devices at the same time. It will kick the other client of the game.
Yup can confirm
!ts
The next Traveling Spirit is scheduled to arrive on April 15th at 00:00 Pacific Time (UTC -7:00)
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits
I have MI 10T with custom ROM. Does that mean I can't play the game? I don't see it in store
Yes, it means that.
yo yo yo sky fam, quick question to ya'll android user. How do you guys record footage for Sky? Is there any good app for it? Perhaps a good mirroring app so one could record it on a PC? 🤔 , if you guys know of any good way to record then do give a shout
Sky has internal video recorder (click on the right bottom of screen) or you can use Android system's built in screen recording function. 3rd party apps are fine too. Please note there's no way yet to remove Sky emote/candle/etc menu layers in Android because of OS limitations.
I guess I haven't tried the internal recorder for sky, I am certain I tried Androids recording software and that was kind of a mess, what about third party apps?
They use quite strong compression many times, they don't give that good quality imo. I never met any easier Screen recording than Android 11, I never experienced mess.
yeah am using android 9 so it ain't bells and whistles
It could've also been my phone...
Scrcpy for video and sndcpy for audio. I have mirrored my screen to my PC for some footage before. It isn't as great of quality as recording from your screen, though, like Android 11's built in recorder does.
hmm, sucks being two android versions behind (And kinda poor), anyhow thanks for the help!
Scrcpy and sndcpy requires ADB turned on in developer options. For sndcpy, you need vlc media player (installed on your PC) also for your PC to accept the sound stream.
Is the Xiaomi Mi 11 compatible with the latest sky build?
It should be. I'd be surprised if a snapdragon 888 couldn't run Sky.

To be fair, the 888 is too new. They have to wait for the database they cross reference for a GPU score to enable 60 fps.
Like it's a flagship chip
The flagship chip
So it should be enabled
No brainer
Game Crash. Try to reinstall it. It may help
Or #report-a-live-bug to devs and pray
it will got fix
And why the heck instead showing game name it show the string of it?
I think some of the game data was cleared when sai cleared his or her phone... >_> which required to open the game
corrupted files?
no the name Instead showing Sky it show com.tgc... the game string
yea symptoms of corrupted game files hence can go wrong in a million ways
So reinstall is the way to fix it
as much as we know, he cant uninstall properly, and clicking install button in playstore installs tha game like instantly
Yup, that's exactly that they're experiencing
I have to do factory reset
perhaps try a phone cleaner after your software update that deletes trash and corrupted files
Actually no, try it before
I already cleared all the trash
Not from the built-in phone one
try installing a 3rd party one deleting all trash files and delete sky first
Then you could also manually try deleting the app files
the obb files and anything sky related in the Android file
cant really, inside the-android -data folder, it doesnt let us modify things
unless its my fault on android 11, maybe android 10 can do it
basically my recommendation/what I'd personally do:
1- uninstall sky
2- clear trash from the phone built-in tool
3- get a 3rd party app that deep clears temporary and corrupted files
4- do a software update
5- pray that it works lol
That's true the files that are probably corrupted are ones stored where it's root-locked I think not even sure
Worth a try atleast
My built in cleaner can deep clean
And I checked there are no residual files related to sky
if there is no residual files related to sky, your google play installer should work when installing sky
but it is having issues
@little anvil Is the problem occur when the software update?
The update is downloading
The update has finished installing and the game installs fine
wonder what update was that >>
congratulations !
Bugged firmware some sort
break in the most mysterious way, fixed in the most unexpected way
You already asked the same question in other topic. Please update Sky app or reinstall if you synced your progress
Moreover you have nothing to delete because this is not a qr code, just the window which creates it.
Hello
So i have an issue that the game quality isnt good and my phone is good and i have graphics on highest
..._.
If your phone is a Snapdragon, that's a known issue in the community.
No its not ._.
Wait
Imao it is
So ya ima play with this quality forever or there is a way to make it look good
Antialiasing has an issue with Androids that have the snapdragon chipset.
Unless TGC fixes the issue, it would not be fixed.
60 Fps when
60 fps is already available for compatible devices. If you don't have 60fps, it can mean:
- your device is not decent GPU wise enough
- or it has decent GPU but it would crash/overheat
- or the OS on your device has limitations which don't allow 60 fps
You can see the list of 60fps compatible GPUs in pins!
If 60 fps is locked out for your device, that means the database they cross reference when checking your build.prop file scored too low or isn't in that database.
@ruby vessel android tab you say? 😏
Best tab as of now would be
Samsung Galaxy Tab S7+
Best upcoming android tab will be
It's not because of sky It's because of android. I had that to with every app I have. Reinstall works for a short while but you have to wait until it's better.
The problem already fixed
It was buggy software update
Oh ok
Cause the game file corrupted
nah i can play most of the games 60 fps
i have an* Adreno 618 ain't it decent enough
Check compatibility list whether it's supported. Sky has highly GPU hungry graphics.
+Adreno 540
+Adreno 630
+Adreno 640
+Adreno 650
+Mali-G76
+Mali-G77
only these or w/ the versions between
?
As you can see, 618 is not amongst them.
618 cannot reach 60 fps. Even with Adreno Boost (auto OC) you can barely get 52 fps at best, usually you get around 44. That's why it's turned off, the fps fluxing causes a bad stutter.
I love reading these technical responses from you Uzephi 
How about developer options in sky
It'll warn you like hell if you tweak any settings so it'll keep the common man out of the way
Still many users would not read and would result in low feedbacks
However it would be fun in beta! 
How can i log out an account?
You need to first sign out then sign in to another account.
Then click "switch" under the "sign out"
Ok
I want to create a new account
Go to google play games > settings > turn off automatic sign in
It's on the Profile and privacy category, turn off first two
Forewarning: logging in to multiple accounts on one device can cause data corruption and is not supported by Thatgamecompany. If you lose any items or currency due to using multiple accounts, support will be unable to assist.
Hi guys, my game won't launch. When i click on start button, the sky logo and loading bar wont appear and instead i see home place with capeless moth and no interaction possible.
I rebooted phone, i cleared cache, my internet is working good cuz i opened Genshin and it works fine.
this is a very delayed response since i already pasted this link in the other channel, but just in case you didn’t see it and come back here, here’s the link to fix the moth bug, by tib
Good morning! I'm searching for a new phone to play Sky in 60fps and record/stream playing it.
Does anyone have a cell phone recommendation?
Also I found the Pocophone F1 by Xiaomi with Snapdragon 845. The issue is this phone don't have internet 4g in my country
Thanks a lot my buddy 
hi
Hello, I want to know why sky isn't compatible with Motorola G7 play
That device is 32bit only. Sky needs 64 bit device with decent GPU. You can check device requirements in pins.
Jesus why
Yup poco all the way!!
Nothing else at that range provides such good gpu
Or anything except the cameras
If you can then an upgrade to Poco F3 is good too
It's better
I'd recommend the F3
5G too 👀
Even the oldest poco can run sky at 60
Amazing
The best chipset for the range you can get for that range is 732G
Which isn't that good for sky
Is sky Draining more battery lately? After the past 2 updates?
I have noticed the game draining more battery than it usually did.
I have a screenshot of the battery percentage, from full to 47%
33% of that was drained from using sky.
Run time? 8 minutes. :/
Lately the game looks more smooth and graphics looks better even on lower settings but like... that much? Surely I can't be the only one... right? Maybe I'm just crazy, but I used to be able to play Sky longer with no issues.
I always play sky plugged in. Battery Idle mode. 
Smart. I don't think my phone has an integrated option for that
I don't see how sky can drain 33% in 8 minutes when I can play in battery idle mode on a 1A charger...
Seems battery might be going
Eh, or so I thought... that's why I was so concerned.... i checked back again and I didn't read right 🤣
I wasn't looking at the right place. I was thinking that there was something wrong with my phone or like sky was draining more battery due to a setting or something, so I panicked
I play sky 20-30 mins. It's only drain my 10 to 15 % of my battery
But is it using up more battery than before? I legit think it is... which I may sound like I'm being paranoid
I think it's overheating issue. Try to follow Uzephi way.
When I was free and candle running I usually play two realms and stop for a moment. Sometimes when 85% it go to 75%.
That never worked for me aaaah
I don't think my phone has a mode like that
@split rock here's a list of some good budget phones which run sky at 60 with ease. Credit- me!!😂
Does anyone know the fix to this?
I've cleared the data and cache for Google Play Games, checked the permissions of both SKY and Play Games but I still can't record it
Seems you could have an app using the camera. I would double check and see which apps have that permission
I don't see any relevant app that is not allowed to have access to the camera
!support would be able to assist with that.
To contact TGC Support via the menu in-game: Tap the cog icon
in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
For me it's not draining more. Check if you have accidentally changed graphics settings. Also check your connection. Poor connection (high ping) can make the phone heat up and drain sooner.
Can Sky Games use multiple accounts to log in and bind the accounts? I have only used a Google account to log in to Sky. If I accidentally delete Sky, can I retrieve the original game data and progress after re-downloading multiple accounts?
If you mean using multiple account and bind to an same google account you can't or there's will conflict two account data and cause corruption.
Also it's not supported
Heeey folks do 888 have the crappy screenshot problem?
Wanted to check if anyone encountered playing sky and then sky automatically goes into the background app sometimes for no reason
Thank you very much, maybe it will help me
Yup my man
It's an issue on all Snapdragon phones
¯_(ツ)_/¯
Dimensity 1000+, Dimensity 1200, Exynos 990, Exynos 2100 are all good chipsets
They are almost at 888 level, more like 865 range
Hope I'm making sense lol
Not all
I guess Android OS puts apps in background and apps don't put themselves in background
But I didn't upgrade my os though... and i had this problem since this start of this patch.. ty tib for getting back to me thou XDD
any android 11 players here? i just bought a new phone with that version and i was wondering if there's been any issues with playing on that specific version (my current tablet has android 8 as its maximum version
). i heard months ago from a few friends that they experienced some graphic issues and they were on android 11 so i'm just looking out for what to expect when i finally get it
feel free to ping when replying 
I have android 11 on both of my phones (for the same account) and I see no tragic aliasing issues. I've seen some users report or ask about issues with artifacts with mostly Samsung Snapdragon processors. But it's only my observation.
I updated one from android 10 and saw no noticeable difference. The biggest difference you'll see is not android I think but now much the graphics are needed to be upscaled for your specific screen size. What kind of phone you'll have?
POCO X3 Pro
and yeah i saw here that text was enlarged and such in later android versions 
That's a decent phone! Congrats
thanks! and thanks as well for answering 
Is it possible to record screen with sound on android? Doesn't have to be clean
Yes. With Android 11 built-in screen recorder it definitely works and in Sky built-in video recorder too afaik. Many third party screen recorders can record sound but only from mic most times.
Is it possible to do in game recording like iPhone in android ?
I think no since I was looking for it yesterday and some comment that I found on yt said that they wish android has the function to 
💔🙂
how to download the beta sky app, it always says filled out. please help me 🙏🙏🙏🙏
@quaint aspen, to join future beta invite waves, learn all about the beta version and the sign-up process in #beta-faq.
Thanks for the answer! I was wondering because last time I recorded there was no sound. But it could've be an update, because that was a while ago
does anyone know why sky is incompatible in my play store? I have huaweu mate 20 pro emui 11 Android 10'
Check the pins here for more info about Huawei compatibility with Sky 
I would suggest making sure your device shows as "certified" in play store settings.
i saw in the beta channel android bug reports guys which are compatible with the huawei mate 20 pro
at least I think so
The model numbers LYA-AL00, LYA-AL10, LYA-TL00 won't be compatible to play Sky. Google has them on the blacklist. It must be the model numers LYA-L09, LYA-L29 or LYA-L0C. You should see model number in "about phone."
Please only speak English in this server
Is me or the sistem? Cause when i'm online i saw my character didn't wear the orange cosmetic when i wear it and reset the game it did it again. TnT I always wear my orange. Soo :v?
The orange is a part of the cosmetic combo that causes crash, making it disappear is a temporary fix
In our hearts we are all moths 
Ohhh i see, UwU thank you
Will there be headphones things for a skykid if there's external audio
I saw this on an iphone and they had headphones on their skykid
So just curious if there's gonna be one for Android
!beatsbyelder
The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)
Oh okay
@karmic elk please don't discuss or encourage the use of APKs. Downloading illegitimate copies of the game is against the Terms of Service and could contain malware. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility.
o.O
I was on a Facebook sky group and someone have incompatible device and one of the comment says download in on internet
So I make a dedicated post to explain everything including that download is breaking game TOS
Ohhh okay. I get it
Can confirm
I messed up a phone for an apk
It was filled with adware
Unlock phone, ad shows
Do anything
Ad shows
It was frustrating
@sleek torrent bruh you know downloading APKs is against the Terms of Service, right? It could cause a lot of performance, account and malware issues for you. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility and do not help TGC with beta testing at all. Please don't use them or discuss them here.
Uninstalled it asap
Shush skybot
If you have an adware problem
DM me I'm happy to help
have someone use Samsung Galaxy A20 (A205F/DS) here?
Why does the image quality get worse when I use the screenshot function in the game?I'm using AQUOS zero2.It looks great on another device I own...
It was when I was like 11 or 12
It was some crappy game 😂
Apk?
I'm evolved 😂
If you have a Snapdragon processor, that's the reason
They have some anti aliasing problems
Uzephi has a lot of screenshot and references for that 
Is there any way to deal with that……?
Nope, only hope the devs fix it
Okay, thank you very much
Can someone explain me what CTS means?
Does anyone have Sky on an S10 / know how Sky runs on the Samsung Galaxy S10? I'm getting one soon as I couldn't afford anything better, just wanted to know in advance
CTS in the context for Android is Compatibility Test Suite. It's Google's "certification" for devices to be considered "official google play" devices. If you build a device but it can't pass CTS, it won't work with most Google Services or other apps.
I'd recommend some phones which are cheaper or even less than half the price which run sky as good or even better
Here you go
thank you sm!! I should've definitely looked at one of those before buying, but I'll def keep them in mind if I choose to resell it (I managed to get one at a pretty low price since it was pre-owned)
Do you think the s10 a decent phone for Sky still?
@vivid sierra, to join future beta invite waves, learn all about the beta version and the sign-up process in #beta-faq.
Hiii all. Did anyone tried the new link/unlink method for google account? Did it work?
Google play isn't letting me update sky, idk what the problem is 
I'll try restarting my phone to see if it does anything
I think it's just both my wifi and mobile data 
can you get sky on phones like google pixel?
a message from ktjn regarding compatibility #android-questions message
All Google Pixels are compatible with Sky.
Logging in to (and having) multiple accounts is against the TOS, please don't discuss it in this server. 
Ok ill delete it
If your device is used also by a family member (like a dependant), there is a multiple user feature on your phone.
Hello good night, a few days ago the game eliminated my device from the compatible list, (moto g8 android 10) I play the game with this device and I cannot update to the latest version due to this error
Anyone knw how to switch google accounts since the latest update?
You would unlink your current google account and link a new one? If you're asking about multiple accounts, that's against the TOS and shouldn't be discussed in this discord server
How to switch google accounts with the new update in sky?
Cause I kept fail to switch
having multiple account on the same device is not recommended, if that's what you mean
Depends, if it's the Exynos version, you'll get frame drops and increased battery usage and lower battery life
Well, both Snapdragon and Exynos run the game at 60
But yeah it should run well
Yes
It's a bug that's sometimes fixable
Thanks i will
Welcome
Even though I'm on Samsung and on 11 I never faced it
Maybe because I'm on a tab
Oh, I see
Sorry, images aren't loading my internet is slow again :/
nono I just want to switch to one account I have two
but it failed for me to do so
Oh uh i enabled it and disabled it and it worked
it auto switch me back to my main account after sign out
Thanks
Yay!
Yay
Enjoy then
Yes you too🙏🏻
Just wanna be sure, how can I log in my clone? Both my main and clone are google account. I mean it has new method and I saw the unlink button sooo
Nvm I found it.
I ask one of the devs and it says it breaks tos as the license is only one person. Means, One Person=One game account
But maybe using alt account for not using on heart exploit is ok?
It's okay if you have the same account on more than one device
Not okay if you have multiple accounts
does anyone know why when i use andrioid on sky and try to log out, it automatically logs back in ?
Because you haven't choose the account to log in.
yes but the account change box thing doesnt pop out and once i click log out it just logs back
Dm
guys what does the earth cape look like
Wrong topic. Moreover it's not available yet, might be different from last year's version
shoot oof i thought this was questions and help
Did anyone else had to uninstall the game to update??
Is there anyway to control or set what notifications the sky app sends to the android os for display?
For example, I don't want to notified everytime a friend sends me a gift of light
Or, more useful, I wish to recieve gift of light notifications only from specific friends
@chilly moat I have set all notifications from sky to silent, it's incredibly easy on Samsung
Hmm, that will not show any notifications at all. I can set sky notifications to silent on oneplus6 as well
I see the notifications only if I pull down, it's handy
Especially if you have quite a few friends 
is the server down rn??
No. #general-sky-discussion would be in chaos if it would.
Play Store says that my device isn't compatible even tho I've already played Sky on the same phone before.
I already updated my phone.
What's the exact device model? Do you have factory pre-installed Google play store?
What are the requirements to run the game
It's Galaxy J6, and yes.
Check pinned messages
J series Samsungs are 32bit which never should be possible to run Sky.
I don't believe you being able to play Sky before on the J6. It's a 32 bit phone. The app would crash before even loading up since the engine is built as 64 bit.
I'm confused
But thanks anyways
Maybe it was a different phone and my memory is broken
Galaxy J6 has 64 bit processor. What I can imagine is that phone had some custom ROM which updated too and went back to 32bit default mode. Because Galaxy J6 phones come out from factory with 32 bit ROM usually.
Using emulators is against the Sky TOS, @old surge. Please don’t use or discuss emulators here.
Helloo
Hope someone can help me :)
A friend of mine installed the game but everything is IN German for her
We couldn't find the language settings

You have to change android system settings and the game should change after restart
Okii
@Lesma#0209 Another option might be to use the Nintendo Switch when it comes out in June
I keep collecting pieces at the tree house, finish, and then hit the checkmark but nothing happens. I've done this 6 or 7 times. Not sure what I'm missing.
Did you return to the hideout? You have to talk to the guide to finish.
I'm still new to this game but I've tried different combinations of returning to different places. What is the hideout? I've been to several tree houses after collecting.
I've also met with the seasonal guide at each
Well those were for the bookcase correct? Once you get them you should be able to talk to the guy in the big tree house which is in the new area to the right as you are flying toward the forest
Hmm that should have worked then I just collected the pieces and returned to the guide
I did get the bookshelf but the big tree house guy isn't letting me progress
If you can high five the guide you've got that part done
I don't know the next part I'm afraid I didn't know it was time for the next one
Oh ok so we just have to wait?
Yeah
The next quest should be available on Monday, these special seasonal quests usually have a week or two between each one
Oh ok lol! I've been thinking i have been messing up this past week. Been raging 😄
No you got it done but it progress slowly
Thanks bruh, no one else has been able to help like you
Not a problem im glad we could help
Don't forget new season starting soon too but its separate so don't be alarmed
Ok great thanks for the heads up! This game is great
I agree a very enjoyable game, good luck
Thanks! Same
Season?
You mean event?
Always suffer with screen recording in android TT hope TGS can make android the same clean recording same with ios
Could someone help me pleasee
Hi guys , i wish sky discord has a channel for phone compatability or guide on which phone or brand is good for sky ... i want smooth exp on android device and im planning to buy a new android phone... so im interested to buy the poco f3 ... are yalll some of u playing sky in poco f3? Is it smooth like most late apple phones does
no idea about smoothness but it certainly can run 60 fps 3 bars because it has adreno 650
@fast hearth
Thank you
Do anyone find a good way to change profiles with Google? I loged in play store, play games, phone account cleared cache in Sky, rebooted phone and nothing. Still character from other google profile
i lost my account after the update ,is there anyway i can get it back ? i didnt sign in tho
They're currently deciding, I am upselling Realme GT 😂, it has the 888 so it'll be fast as hell
You need to log out and there's a log in with something
There use google option to log in that account
I assume you using local account to login so it will log in to your old account
I experiment the new account system and there's some sketchy about it. Well, it's breaking tos so whatever
Gentle reminder to not discuss alt accounts in this server due to it being against the TOS/EULA. 
It's not braking TOS if it is my friend account. And we both use google for sync.
It wasn't directed at you, it was the message above mine that got edited. Breaking 
Heh. Okie. But still can't login for my friend 
TOS clearly states that any type of account transfer (transfer to other users' device, borrowing is also a momentary transfer) is against Terms of Service. You can read it. Customer support can't help if it will eventually mess up your local data on one device. :')
If transfer to a new device?
If you share a device (like I let my little one play Sky on my phone sometimes on their account) you can utilize the "multiple user" feature of your phone. It also locks that person out from doing things with your accounts on your profile.
not sure if this is the right channel, but I'll ask her anyway-
My friend plays on Galaxy S10 lite, and ever since the update, Sky is giving her "Error communicating" message. Could it be due to a bug in the update, or something else like compatibility running out? anyone know anything? or perhaps play on the same device?
The S10 lite shouldn't have any issue with the game. Have they tried on a different network?
oh they just got it solved, she just had to restart her phone lol. Thanks anyway!
Connectivity issues are the least alarming ones
I'd get a stroke if I saw not compatible 😂
My internet is playing again aaaaah
What device model do you have exactly?
Update it meaning you have sky already on your phone? Long press sky, tap app info, tap advanced, tap app details and it will pull up Sky's play store listing.
thanks!!:stickerUmm:
uh oh...
My device does not have this option.
My device is OPPO.
Exact model?
OPPO K1
Try to update from this link directly to store if you can't find Sky:
https://play.google.com/store/apps/details?id=com.tgc.sky.android
thanks!!!
Chipset Qualcomm SDM660 Snapdragon 660 (14 nm)
CPU Octa-core (4x2.0 GHz Kryo 260 Gold & 4x1.8 GHz Kryo 260 Silver)
GPU Adreno 512
Well obviously, your phone is too weak to play Sky @tall torrent
Hihi may I ask if it's possible to recover a Sky account with the ID only qwq
A friend of mine can't bind her acc as she's from Mainland China and her account poofed after the newest update
She had to reinstall the game to update it iirc
Thanks for the help in advance (´;ω;`)
!support
To contact TGC Support via the menu in-game: Tap the cog icon
in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Hello, I found a problem. There is no other player in the room that I am in. I am the only player. What caused it?
Noted and thanks!
It's probably just the server not merging. Try checking ur Internet connection or re-entering the room 
Try to server merge trick.
- Disconnect your WIFI/Mobile Data
2.Wait for 30 to 60 second If I remember correct
3.Connect back to your WIFI/Mobile Data
4.You may on another server with players on it
If not repeat the step
You can initiate server change by going home - change one cosmetic - use the return shrine too
Was wondering how I could add a google/online sign in with my 'local' sky account? I missed the chance to when it asked during the prologue and when I try to sign in on the home screen, it starts a new save
As it is stated in #known-issues there are some issues with it. I advise you to wait for next update to sync your account and use local for a while until fix
Ah okay, thanks !
Thank you for the answer, I am trying, maybe there is a problem with my network
Hi, is it just me or did the game get so much laggier?
Not just android, my iOS too 
Ah I see
Please pay attention to the graphics on Android.The graphics are really serious. Please...Please...
I'm collecting candles today.Even though it was a new cell phone, the graphics were the worst.Really, please.Please pay attention to Android graphics.
What phone are you using?
I am using the Galaxy S20.
We are normal skykids helping you here and developers don't usually come to read. and most android phones aren't strong enough to have a good graphics too
It's just android issue
Aah…
If you wish to let the devs know about it, maybe try #live-feedback
Try changing graphics settings in Sky to normal 30fps or 60fps mode.
My graphic setting is 60 fps.
But the graphics are still not good.ㅠㅠㅠㅠ so very not good
This picture was taken while collecting candles today.
As expected, my graphic setting is 60 fps.
If it affects not only your playing experience, but visibility and playability, you might do #report-a-live-bug with a few unedited screenshots
Oh, thank you for letting me know. I'm going to inquire about this place.
We ask everyone to please post only in English on this server, @fast hearth. Unfortunately, moderators and staff aren't able to support all the languages spoken by our global Sky family.
I cant find sky children in the app store
how long was Android in beta before it was released for Live?
Cries
If I remember that UI and notches. It's Samsung A series's right?
Some A series's are 32bit so no sky for you

Hello! Can you use Samsung to download Sky? My girlfriend wants to download it but can't find it in the Google Play Store.
Oh wait NVM we tried what a person suggested earlier (the link directly to the game) and it still wouldn't work.
All Samsung J series phones and some A series are not compatible due to them having a 32 bit os
Do you have a Switch?
yes
anybody uses controller?
I used a PS4 and Xbox 360 and the new Xbox One controller with Sky. They all had correct controller mappings.
are there any buttons to do left swiping tricks?
I personally haven't found any way to do that with my controllers.
I personally suggest the new Xbone controller if you have one or planning on buying a new controller. Double tapping the sync button switches between saved/paired devices. It makes it really easy to swap between my PC and phone.
alright thanks
Sorry your phone isn't working for Sky. They are planning on releasing a version for the Nintendo Switch in June so that might be an option.
Sadly, Android isn't just as optimized as it was on most IOS devices but feel free to leave a constructive feedback here #live-feedback if you wish to let Devs know about your frustrations with graphics.
I personally don't mind it and it doesn't bother me at all because I've always played Sky either on Default 30fps or High Performance 30fps and it works smoothly, so long as I can play, chat with friends and explore the world of Sky 😊
Imagine if you started playing on Android and it looked like the attached image, then it goes to how it looks today... 
It was snapdragon fault
That image was taken from a snapdragon phone that had no issues. In reality, it was low end phones / badly optimized phones not being able to take high quality screenshots in sanctuary that caused higher end/highly optimized phones to suffer.

Before to download sky, you need check the your device info first (But i reccomend check at AIDA64 app)
Or check at https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?p=all&s=connection-performance&f=can-i-play-on-my-android-device&l=id for requipment downloading sky
so pretty much sky on android has lower anti aliasing overall because to optimize it for most phones? minus the snapdragon bugs
i can see a more in depth graphical settings changing it
The pic looked crisp tho, atleast for my opinion
Yeah looked crisp :')
For real tho, it would be awesome if Android gets optimized someday
im getting an ipad in a few weeks gonna have my mind blown when i see the graphics lol
That's great!
Speaking of switch, playing Sky on a smart TV, would be really awesome!
Android is optimized by itself. But the issue is so many screen resolutions. So image is always upscaled a bit.
Hello! Does anyone here also experience bigger constellation and texts?
Wow, I've been here a while... 👀
did you guys also find sky in ram cleaner and battery cleaner some times after you already cleaned them and without launching sky by yourselves ?
It's because notifications trigger the app.
It's better to not to use battery/memory cleaner apps. Android 'knows' how to optimise RAM and many times it keeps apps in ram for quicker launch and removes them if more ram needed. Force closing apps just drain your battery in long term imho.
yeah but I don't want app to be launched faster, ow ant my ram clean and fresh, plus that's the phone itself who do this, those cleaners are almost done by themselves on Xiaomi, but sky is the only one with Snapchat who keep coming over and over without my permissions, plus I deactivated notifications from sky on my phone.
Heyo, unsure if this is already known since I couldn't find it in the recent bugs but does anybody else have problems with Sky sort of "zooming in"?
(Not camera wise I think but the symbols and text are all much bigger.)
why i can't get the max tallest height ??
No need to ask the same question in 2 channels,,,
Resise potion is very random, I suggest before you use one, stockpile atleast 10 or more, so you'll have enough to spend on, because like I said, resize potions are very random.
hi! im new to this game but im having a issue that my game is in Korean when i only know English and dutch. I cant find out how to fix it im on a android
The game uses your system language. Please make sure it is set to English or Dutch via settings - system - languages and input
ye it was put to Dutch and Korean for some reason so im switching out Korean for English atm and see if that works
Be sure to restart Sky. It sets language at start up
what happens if I download sky from taptap without Google services?
That is breaking the Terms of service. Please don't discuss downloading the game from illegitimate sources. Doing so can compromise your account security. Any issues you run into won't be supported by Thatgamecompany and due to you breaking the terms, they can ban your account if they wish.
Even you tried to download it. Many things will break because without google services. Like IAP Store as it rely on Google Play pay feature.
Or the game will just crash because it fail CTS check
thankss
Hmmm some samsung fridges can run them
And also they don't warm up like phones, they cool down instead 😂
Wait that's illegal
How a smart fridge runs it
Google it
They have play store
They are the coolest devices I have seen
Pun intended 😁😂
Well, the inside of the fridges are cool, the back of those things are pretty hot due to the temperature transfer of the heat pump. 
Has anyone else had an issue with joining friends?? I have one close friend, we play together a lot and it's like actually impossible to join each other unless we go home, try to follow each other, relog, and hope we spawn in the same home server
Both of our apps are updated and this has been going on since before the patch update <\3
If anyone has any way to help lmk!! Or just let me know if I gotta submit a bug ticket 
What about chipset of it?
Snapdragon 888?

Some times I have also same issue. When I tried to teleport to my friend it says You can't teleport to your friend for now.
Try to relogin to fix the issue or wait your friend to another level as there's a chance your friend is on full server. 8 people
This also occurs on empty servers and even when I relog sometimes!! Really odd :((
Yeah, the snapdragon plague of Sky... Can't wait for June so I can retire my phone from gaming again. 
Make sure neither of you are using a virtual Private network or proxy as those can cause these kind of connection issues.
@upper sail 
Thank you!!
@tame comet will I not be able to play sky if I install a custom ROM? Lineage or pixel experience?
If it passes CTS, you can... I can't tell you how to force back to basic attestation though, if your device does hardware check.
How can I be sure it will pass CTS? What is the possibility that it will?
It's there even a chance to a custom ROM can pass CTS
Before hardware Attestation, I ran LineageOS just fine on my Pixel 3a and passed CTS, now that it has a hardware check, I'm back to stock running a custom kernel.
It's one main reason, I'm at the edge of my seat to get Sky on Switch, since that's the only app that requires CTS to pass that I use. 
What if a device initially passes it but after the custom rom and ui it doesn't?
So you don't play sky now?
👀
Minus hardware check, that means the custom ROM goes outside of Google's software CTS checks and shouldn't be trusted, imo.
Oh okay
I was thinking of miui
Like it's really bloated it seems
And heavy on resources too
Well, incase I get a poco, I'll stick to miui with poco launcher
You can just root your phone and uninstall certian bloatware on it and unroot back
Hmmm
Disabling apps works fine I guess
Google is disabled on my samsung
Using Google go instead
Well, I miss the assistant
Why game doesn't have good graphic and fps settings?
It's because of Android fragmentation. (Too many screen resolutions, being open source). You can let staff know your constructive ideas in #live-feedback
Good evening, everyone! Since the beginning of Days of Nature, the fourth task of the guide on Daylight Prairie, visit the polluted geyser in Sanctuary Islands, was completed, but the seasonal candles were not available. Is this a new bug?
!notcleanedyet
The last daily quest isn't rewarding a seasonal candle right now. It might have gotten lost during the cleanup efforts
please be patient while tgc is looking into it!
Also, pls go to #questions-and-help next time for questions like this 
restart your game?@knotty laurel
Yeah
Man we should be allowed to change resolution
Or set one
Imagine if we had a gfx tool for sky
I was able to pubg so good using that
I'm done: visit the polluted geysers on the Sanctuary Islands. But i didn't get the candle
!notcleanedyet
The last daily quest isn't rewarding a seasonal candle right now. It might have gotten lost during the cleanup efforts
please be patient while tgc is looking into it!
Did they fix the polluted geyser bug yet?
Check #known-issues ! 
Thankyou!!@past arrow
Is someone else experiencing sudden moments of lag and you can't control your sky kid but just for a few seconds?
I've been experiencing it after the recent update
With the new update, how can one sign out and switch between accounts on sky? I can not seem to be able to find a way sign into my sub account. Tried changing both googleplay and playgames but sky still logs me onto my main...
Gentle reminder that alt/sub accounts are against the terms of service. Please don't mention them in this server. If you check #known-issues, there is information about the sign in feature.
If you get stuck and cannot move, but you have a friend nearby- have them offer a hug to you. Using this friendship interaction usually breaks your character out of its situation.
is there a way to record gameplay without the UI for android?
unfortunately, no
oh ok, thnx ;-;
Is sky android 11 compatible?
@karmic elk muted again? 😂
New phone added+Most powerful device is highlighted
I'm having problems buying the shell pendant. I have more than enough in my google play balance, but when I try to purchase it, my google play balance doesn't show up as a payment option. Is there any way to fix this?
There's no error message, the payment option simply doesn't show up
It might be a issue with Google since I can't buy anything in other games as well
It has worked before though so I'm not sure
That's strange, it's not a sky issue so then what else could it be
Maybe clear cache of playstore and restart your device
I'll try that, thanks
My pleasure
!support can help you with purchase related issues if the advices above didn't help for some reason:
To contact TGC Support via the menu in-game: Tap the cog icon
in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Hello, does anyone know how to fix my error. I tried to log in through Google play but after loading for a while, it doesn't load my google account, it logs me into a new guest account
I have a video to demonstrate
Using an alt account to send yourself hearts is against Sky TOS. Also offering hearts is not allowed on this server as per #rules if you could please remove your message. 
Ah, ok. Thank you 🙂
How to check to see if your device is a snapdragon? Since those have not so good graphics from what I heard
What model is the phone?
Moto z⁴
Most Motorola devices are Snapdragon. Lemme make sure but the Z4 should be one also
Yep. Not 60 fps capable either.
Wow so many people need upgrades 😆
I don't have high def mode on 60fps on a sd865
Weirdly enough
Only normal mode 60fps and high def 30fps
It's not weird. On all devices high def or normal 60fps are available for obvious reasons.
This is the basically the second most powerful Android chip on the market (865+ is superior then there's 888)
I doubt it can't run high def Sky on 60fps
The game runs perfect in any option
Without a single stutter
Even with battery saver on
I was wondering if it's an android limitation
That tgc established
Maybe not to heat up the device
We are not aware of the countless bug reports and hundreds of hours of development experience which the devs have.
Can I play Sky on my Snapdragon 425 tablet?
It depends on many variables, but mostly GPU, not cpu. Write down your exact device model or you can check minimum requirements in pins.
They can't run Sky.
You need a 64bit device with a decent GPU.
hello, i just installed the game on my smartphone, but the game is very ugly, is there a solution?
How does one get intstall Sky without an iphone?
Have a compatible Android phone. 
How do you change the game language on a huawei p40? U.u
Change your device language ^^
Hello, how can we use the sky ID for transferring account to new phone? Specifically from an Android to iPhone.
I managed to transfer my IOS account to android by linking it to google account, after a while I used the same google account to link it back to another IOS device.
otherwise u can contact support with your ID to restore your account
Hey, I just recently upgraded my phone system from android 9 to 11, ever since I upgraded my phone system, my sky is most likely to crash and have this weird bug that make every text become huge, and some meters (Like the circle that showed up when u relive a spirit/ do quests where it show how far we are from finishing the quest/relive a spirit) is wrongly placed, it's supposed to be at the middle left when it's at the very upper left with half of it off screen, and also when I'm messaging my friend, I can't see what I'm typing. Does anyone else experience this too? I have no idea what to do 
Yep all of that has been happening to me and my friend too. I don't think we can do anything about it tho. 
Download from Google Store or Game Accelerator
I've experienced the same thing in my Android 9 when I upgraded my OS,. Oddly enough, it got resolved when my phone died from being drained, when I opened my game all the text and icons became normal
It didnt work when I restarted my phone, specifically just when it died
@pastel dust sky for android is only available officially through google play store
Yeah, I'm going to try reinstalling the game but after I finish this school project
Oh i see, but i don't want to drain my phone battery right away tho-- It's kinda risky
Does anyone know how to spoiler tag on android? Please help if anyone can, I thought it might have been in one of the pins but I can't find it or it's not there 
!textspoiler
Here are some ways you can spoiler tag your messages:
• Type /spoiler at the beginning of your message
• Highlight your text, right click or tap on it, and select “Mark as spoiler”
• Type || on both sides of your text ||like this||
!picspoiler as well
To spoiler tag a picture, rename the file name to begin with “SPOILER_”, or (desktop only) click the “Mark as spoiler” box when you upload it. To rename on iOS, export image to the Files app > rename > share to Discord.
Thank you!
It depends on your processor (cpu)
On qualcomm snapdragon u see the creature
On exynos, madiatek the player is invisible
On apple bionic sky will crash
People don't like ping
Do not disturb mode: am I a joke to u
that's an old message?
Yes
still, it's best not to ping, especially from old messages
Some of us are admins or moderators in other discord servers, so DND mode is a no go.
Oh ok


