#android-questions

1 messages · Page 106 of 1

fast hearth
#

There's no way?
My in app purchases not working always

south solar
#

May I ask a question

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When is 60fps going to be available on huawei p30 pro?

past arrow
south solar
#

Huawei p30 pro is not included in the ban

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It's p40 or newer I think

tame comet
#

Yeah P30 just barely made it to have G Play. Personal opinion but Mali GPUs aren't the best for sky. The Adreno counterpart for any Mali will run sky a lot smoother.

tiny ore
#

Hi anyone can help me get my main account back? Cause i think im already merged in my alt account.. pFIRE pFIRE pFIRE

My main acc played since September 24th 2020

prime tangle
#

did you use two accounts on the same device?

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!support

upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon skygear in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

prime tangle
#

well there's the issue there

#

you can ask support

tiny ore
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Ok and thank you!

surreal veldt
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You aren't allowed to have an alt. account if you use it for currencies pPopcorn

prime tangle
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Yeah, especially on the same device pPopcorn

tame comet
#

You aren't allowed an alt account period per the EULA. We are licensed one account per person.

karmic elk
upper sailBOT
#

Check out TGC's Helpshift page for tons of info about patch notes, features, support, and more—plus an EULA that's worth the read: http://bit.ly/thatskyFAQ

tender magnet
#

Oh crap I just realized that was an hour ago, sorry for the cold ping

dense vault
#

Can I ask if i uninstalled my beta in my phone, will i be able to reinstall it again??

prime tangle
#

Beta channels would suit that question more

dense vault
#

Oh sorry, and thanks

sleek torrent
#

I should say that they should merge the main account into the smaller one if they detect double

#

That should discourage it

worn musk
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Okay so in India the Adventure pass is worth 900 INR, and 10$ in the US. But 10$ is actually just 740INR. I want to ask if the additional 160 I had to pay was because of TAX?

past arrow
worn musk
past arrow
sleek torrent
#

After one update it got cheaper in some countries and more expensive in others

sour shadow
#

Note 10 plus

how can i fix large posts

past arrow
#

That's Samsung issue unfortunately. You can try to change font size in Samsung settings. Or try this eventual fix for large text Android by DreamFyre
#android-questions message
Not sure these workarounds will work, but you might give it a try until Sky finds a way or Samsung fixes the problem

errant lantern
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Hi! I just updated my phone to Android 11 and the font size in my game is large. Is there a way to fix that? My phone is Vivo y19

cerulean prawn
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Hi, any controller for the android user can use in sky, right? Thanks

prime tangle
#

check the pins, there should be some info pinned in this channel about controller

lapis siren
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hey, i purchased the adventure pass, and with it it's supposed to give me a free season candle on the return shrine every day, right? because i've tried to get it for 2 days, and i accept the gift but it doesn't go into the candle symbol, so it's technically not there and i can't use it to get things. is there anything i can do?

errant lantern
past arrow
#

!support

upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon skygear in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

cerulean prawn
errant lantern
errant lantern
cerulean prawn
past arrow
lusty garden
#

Hi mi friends. I have big problem.. i buy adventure pass do last two seasons and i can get one bonus candle but... How is in my photo when i keep light from season candle it sometimes get it full but not colect😬i lost in this way some candle almost every day.. what can i do with it??😭

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And than canle starts colect again

errant lantern
errant lantern
autumn cloak
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Excuse me, is there any Sky player that using Sony Xperia XZ1 here ?

I'd like to know how Sky perform there, and how long that phone could last a candle run session ?

surreal veldt
fast hearth
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What should I do if my game crashes from each location? and how to fix it? I tried to reboot and uninstall with re-download. but I can't.
My phone model is redmi 9

teal obsidian
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You can try decreasing the resolution of your device from 1080p to 720p
Have you changed the minimum width value before?

It should be 360 by default, you can lower it to 320 and see if that fixes the problem

unreal axle
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Hello! will there ever be a 32 bit?

teal obsidian
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Unlikely, specs too low

teal obsidian
# autumn cloak Excuse me, is there any Sky player that using Sony Xperia XZ1 here ? I'd like t...

There's a bunch of people using Xperia XZ1 based on #bug-reports-android
Just search "XZ1" and you can ask those people how the performance is.
From my estimate the phone should last less than 1h 48min. But you wouldn't want to be playing that long at a time, draining your battery straight will degrade your battery faster. Personally, I'd go for a different device.

(Estimate only because I used Honor Play 3750 mAh at 720p, and you can afford to use the 1080p with a Snapdragon 835 SoC)

2700 mAh                      n
-------------    X         -------
3750 mAh                    150 minutes

I don't recommend the Honor Play (Huawei), it's cheap and can give an OK performance but the cooling sucks. It can't play Sky for extended periods of time. Other games are fine.

cerulean prawn
errant lantern
fast hearth
sonic shell
#

Hey guys, I heard of this very serious (and creepy) glitch where there's a certain combination of cosmetics you have to use to trigger the glitch. I only know that it affects iOS users but just want to make sure if it just affects iOS users.

tame comet
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For most Android devices, you'd either see them as a jumbled mess like in the image attached or they will be invisible with only their cape stars shown.

sonic shell
tame comet
#

Yes, the cosmetic glitch happens for Android users. The person in this image was on Android.

sonic shell
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So android users can also trigger the glitch?

tame comet
#

Yes

sonic shell
tame comet
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iOS crashes, Android just gets a jumbled mess or invisible.

sonic shell
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It's because I'm an Android user and I'm curious if they can also trigger the glitch but I'm afraid to do it myself.

tame comet
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Yes, we can trigger it, but we won't crash. You might inadvertently crash iOS friends or iOS users you light up though.

sonic shell
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Okay thank youSkyGiveLight SkyDeepBow

umbral basin
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Everytime I tried to log in, that pops up even though my wifi's at full bar

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Has anyone experienced the same thing?

drowsy grove
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yeah recently i have a same experienced 🤧

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And it's annoying me

umbral basin
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I haven't finished daily quests either, f

drowsy grove
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Oh my 😟

ebon dune
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I can't see daily quest when I checked the daily quest giver

sleek torrent
#

Brb I'll check sky's play store rating

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4.2

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From 4.7 and probably even 4.8

karmic elk
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Or your ISP having issues

zenith willow
fringe hound
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Hey y'all. Need some help.

tender magnet
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It would be a good idea to ask the question so you can get an answer

autumn cloak
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Excuse Me again people, is anyone here using Mi A2 Lite to play Sky ? How's the performance for Sky ? And the daily usage performance maybe ?

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Or similar spec device here ?
Snapdragon 625, 4/64 gigs ?

tame comet
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Adreno 506 in the SD625 isn't that powerful. You will get stutters at high def mode. Default might be okay though.

autumn cloak
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I just want and needed to run Sky properly only

past arrow
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Tell them your budget and you'll get awesome recommendations

tame comet
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It should run the game. It might not run that well, depending on how well Xiaomi built the OS.

tame comet
#

It still uses MIUI 12 which is Xiaomi's OS. I personally never used a Xiaomi device, so I don't know how well it would run the game compared to other Manufacturers.

autumn cloak
autumn cloak
karmic elk
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I only have experience for Oppo Phones with Game Booster but kinda pointless because It only clear RAM and can monitor FPS,CPU and GPU usage

autumn cloak
karmic elk
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Samsung have better Game Booster with Discord integration

autumn cloak
karmic elk
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Because the A series is cheap with 32bit OS

autumn cloak
tame comet
tame comet
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A11 and A10 are 32 bit. The higher ones are usually 64 bit but will have issues running the game smoothly.

autumn cloak
karmic elk
autumn cloak
karmic elk
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But he says later A series is 64bit

autumn cloak
past arrow
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(Based on personal experiences I can recommend to get a used but good condition Pixel 2 or 3 for that budget. I still use my Pixel 2 besides my Pixel 5 and mostly smooth everywhere even in boosted def mode.)

karmic elk
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I don't know why when I buy new phone I not interested google pixel.

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But with that high end spec

autumn cloak
tame comet
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Here is an example of the A20 running sky

karmic elk
#

2.9mILLION

past arrow
karmic elk
#

Hmm

karmic elk
autumn cloak
autumn cloak
karmic elk
past arrow
#

With China phones the same issue arises - import costs

karmic elk
past arrow
#

This could be the solution

karmic elk
#

I have experience with Chinese phones

karmic elk
autumn cloak
latent dock
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My collected wax seosonal candle still hasn't decided to fill up all the way ༎ຶ‿༎ຶ

karmic elk
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If not restart the game

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It will fix it

past arrow
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Restart or collect regular wax fixes it. Try both. :)

small walrus
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uum

woeful rover
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My Samsung did a sys update yesterday and now all the text is so big. Does anyone know how I can make it small again?

tame comet
woeful rover
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Mine was toggled off. I switched it on and it worked.

autumn cloak
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Did anyone here knows any workaround for this thing ?

The cape power icon, candle settings etc was too low. Skip button for some reason was missing

past arrow
autumn cloak
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Oof

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Well, I guess i just had to live with it atm

silk river
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pPopcorn not here for a question just wanna say hi Uzephi

supple pine
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Hi, I just updated my phone to Android 11 and the font is really big now...larger than it was. I saw the earlier post from DreamFyre about toggling the "full screen apps" in settings but it didn't work for me. Does any one else have a solution that worked for them to make the font the way it was previously? Or is there a way to undo a update on an Android phone?😅

past arrow
#

You can't reverse update unfortunately. You can try to tweak font settings in Android settings or / and do #report-a-live-bug hoping for fix.

supple pine
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Ahh okay, thank you🥺😭

autumn cloak
karmic elk
split trout
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Does anyone know how to mute sky while playing the game? I heard that it mutes by itself, but when I listen to music on Spotify I can still hear the bgm. Am using a Nokia 5.3

karmic elk
split trout
#

Didn't know they added audio settings tysm

supple pine
next lotus
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Hello.I reloaded this game and logged in with google account. But it has stayed like this for 30 minutes. Is it the network error or I can't access my account again? Pls help me. Thanks so much.pCry pCry pCry

teal obsidian
fast hearth
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What Snapdragon processor can get me 60 FPS mode in sky? Like from which processor does 60 FPS start

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What's the minimum I should get

tame comet
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Snapdragon 800 series from 835 up.

humble juniper
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The option to sign in to Google is missing for me since the last game crash was fixed, before the fix i used to sign in to Google. Anything I can do?

tame comet
sleek torrent
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Here we go

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Cheapest Android phones which can run at 60fps

sleek torrent
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All the devices below support 60fps in sky at an affordable price.
Poco X3 Pro- Big battery, fast Charging, 120hz Display and Snapdragon 860 chipset = $249(I personally recommend this )(now I own this phone and I'm surprised!!! Get this if you need serious performance for the cheapest price)
Samsung Galaxy M52 5G- Huge 120hz amoled screen with 778+ around $320
iQOO Neo Z6- pretty good value with fast charging and decent cameras Snapdragon 870
Poco F3/F4- Pretty much the X3 pro but better in almost every aspect= $350 range
Redmi K40 Gaming Enchanced Edition(POCO F3 GT)- Cheapest, thinnest gaming phone on the market, has customizable magnetic pop up shoulder buttons. Other than that, Dimensity 1200 5G processor.
Oppo Reno 8 and 8 Pro: Good looking phones with great Dimensity chips ~$380
Xiaomi 10T- (Aging phone, but still very viable)(maybe get the 11T or 12T instead, newer and better) (Mi 12 Lite is a decent option too)
IQOO 9-Snapdragon 888+ with flagship specifications (most powerful phone on this list)
•Tablets•
Mi Pad 5 Pro- 1440p 120hz screen with a really good Snapdragon SoC under $600? Yes please!!(non Pro version is still insanely value for money)
iPad Mini- A good choice for kids with sufficient parental controls but not viable in many countries due to taxes and absurd prices
•Other•
Nothing phone(1)- a unique phone by startup company Nothing. Snapdragon 778+
Nintendo Switch- Different options available at different prices. A good choice if you want a device for games only.
(Please reply to this original message only and do not copy paste. If sharing on other servers, share the link of this message. Thank you) stickerLove

sleek torrent
fast hearth
sleek torrent
median crypt
#

hello, I bought a tea table from the blooming days. everything was fine, but today he disappeared from the closet. does anyone have any idea what this might be related to?

upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon skygear in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

empty salmon
#

Yo Idk if i should be asking this here but i've been having this issue that whenever i screen record the game the audio in the video disappears. is there any way to fix it or thats just how it is for Xiaomi phones?

karmic elk
empty salmon
#

Android version 10

karmic elk
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Use your xiaomi bulit in recorder don't use Sky bulit in recorder

empty salmon
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I am using the Xiaomi built in record, thats the one im having issues with. And yes i've tried switching between the 2 microphone settings, it works fine with everything else like youtube and fb audio except in game audio

calm heron
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@empty salmon check if the app has permission to record audio

empty salmon
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A- Storage and camera are the only options there... Im guessing audio recording permission is a requirement for it to work then...

urban girder
#

Where can i see the date i installed sky in the play store?

late trail
#

Good evening!!
Besides phone, does sky has a pc version for windows?pCry

fleet sun
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Hi, bad things are happening to me recently. i lost my Iphone and had to use an android device temporarily instead right now. But my sky account still linked with game center of the previous Iphone. I noticed that my candles and hearts amount in Sky decrease rapidly so I think the one who stole my phone access to my account. Im really sad and desperate. Is there anyway to unlink game center?

karmic elk
fleet sun
#

Technically you can use mac with M1 chip
@karmic elk I used the recommended password for my game center. Technically I cant log in game center even if I have another IOS device 😭 I was so silly. Does TGC support in unlinking game center?

sleek torrent
#

Rip never use recommended

fleet sun
#

It s a random password that the device recommended me to use. I was lazy so...

karmic elk
#

!support

upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon skygear in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

karmic elk
#

They maybe can unlink your Game Center Account.

fleet sun
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I hope so. 😭 Thank you

karmic elk
fleet sun
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I did but it requires code from my Iphone.

sleek torrent
#

Man, I hope you will be able to get it back

karmic elk
#

Well, support team is your best move

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Because we not very tech savvy to iOS

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I too poor for an iPhone

opaque ore
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Hi so my friend is using a "Samsung sm t510" and she got this message

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Samsung Galaxy Tab A

neat zephyr
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I wasn't really sure where to put this, but.

I recently got a Samsung Galaxy TabA, and put sky on it through Google Play. Problem is, Sky stutters heavily on it, and turning up or down graphics doesn't so anything to help the laggy graphics; not sure if it's just my tablet or if the game itself is having issues, but maybe 2-3 frames a second is really not ideal for games.

Anyone got any fix ideas?

past arrow
#

Samsung Galaxy TabA has a quite weak GPU. For smooth Sky gameplay you need a device with decent GPU. You may try to disable and uninstall resource hungry background apps like voice chat or Facebook but it's very unlikely it will help.

neat zephyr
#

Ah, thank you.

Back to playing on my S9, haha.

tame comet
opaque ore
#

Thank you guys very much.

keen dock
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Does anyone know if the Adreno 650 (Snapdragon 865) can run the game on max settings (60fps)? Not if it could technically but if it's actually unlocked in the menu

past arrow
#

Check pins! (Swipe) for 60fps compatible GPUs

keen dock
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They mention some versions of those gpus don't run max settings

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Idk if they mean Snapdragon or Exynos

past arrow
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No. Check GPU list. :) You mentioned CPUs. Sky is more GPU hungry. :)

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You should choose by GPU if you want 60fps

keen dock
#

What do they mean then by some versions of the gpus?

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Was hoping someone with the same gpu and cpu could prove that the game runs 60fps for sure on them

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Because ik some exynos variants are funky

past arrow
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That's a good question. Some GPUs (for example Mali) have different versions/revisions.

keen dock
#

I wish they just unlocked the setting for everyone

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But ig it would probably burn some people's phones lol

past arrow
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That's already have been answered many times that unlocking settings has no practical reason. You can read back in topic

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Moreover crashes would cause a lot of bad feedbacks and false bug reports

keen dock
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Yeah I can see why they'd lock it away

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Just kinda sucks for people with compatible and powerful devices

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With weird gpu revisions

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Not speaking for myself

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But ik there's ppl facing that issue

past arrow
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If those devices are compatible, that settings are unlocked.

quiet scaffold
#

Hello, I have been experiencing a problem in Sky that started about 24h ago, and I entered this server to see if anyone has and/or knows anything about it. Basically, what happens is when I click the candle icon on the top left to forge candles, I get an error message claiming "we are currently having server issues". This only happens for regular candles as i have tried with the seasonal candle and it worked fine. However I don't know if this might be a problem for hearts as well since I haven't been able to fill the gauge in the past day alone. I have already tried force-stoppinv the app, restarting my phone, and other similar things. If anyone knows how to help before I resort to customer support I'd appreciate it so much

tame comet
#

Make sure you aren't using a VPN or Proxy. Those can cause authentication issues with the game server. If you aren't using one of those, it might be best to sync your account to a gmail, uninstall the game and reinstall from the play store.

upper sailBOT
#

Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server

quiet scaffold
tame comet
upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon skygear in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

quiet scaffold
#

Ok, thank you so much anyway!

zinc kettle
#

How can you make headphones appear on your character? Is it possible in Android?

upper sailBOT
#

The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)

tame comet
#

!beatsbyelder only iOS. It's due to how Android handles apps asking what other apps are doing. It's for privacy

sleek torrent
#

I have a conspiracy that sky mines crypto in the background

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With all the GPU power it uses 😂 coupled with the intense battery drain and heat

tame bay
#

Anyone know how to take pretty screenshots..... without.. it being... ugly...

sleek torrent
#

Hmm

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In game camera button? 👀

tame bay
#

... Android...

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screenshots...

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Are terrible!!

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was wondering if there was a way around it yet?

sleek torrent
#

Hmm Snapdragon phones are having some anti aliasing issues

tame comet
# tame bay Are terrible!!

They used to be good. Best advice we can give you is submit a bug report. Attached image is how screenshots looked for snapdragon devices before they started to look bad. (June 28, 2020 to be exact, a week after enchantment ended)

fast hearth
#

(June 28, 2020 to be exact, a week after enchantment ended) android anti-aliasing edges in pictures started getting really bad. Pls our device can handle it 🙏. Give us our quality

tame comet
#

That was when that image was taken the quality drop happened in mid July. Lemme find the two images before and after the sanctuary patch that broke antialiasing.

lofty beacon
#

hello! how can I know if a phone is compatible to download and play sky without buying it? SkyDontGo (wait nvm I saw the pins SkyLOL )

tame comet
#

Okay, I don't want to picture spam, so I got the dates. AA got toned down sometime between June 28, 2020 and July 9th. It dropped again by August 6th. It progressively got worse by mid September when I took the below image. (Sept 8, 2020) and now... we all know how it looks...

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Comparison to screenshot quality today... stickerGloomy

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The bloom is so.... Blocky

karmic mesa
#

Rather sad really. These phones are capable of so much more.

tame comet
#

Oh god and what they did to the fog creation... Really noticeable in graveyard... Just a cloud of blocks

karmic mesa
#

Sky still looks great on non-snapdragon phones.

lofty beacon
#

hello, I made an account previously (linked to facebook) and I have a main one (linked to google), is it possible to play on both on one phone? i don't want to lose either stickerGloomy

karmic mesa
#

I wouldn't recommend that considering it's against the ToS

lofty beacon
tame comet
#

It also causes data corruption in some cases, so it's best to keep one account per device.

karmic mesa
#

Fortunately for me I can continue to use my Exynos based A20 to get some really nice screenshots... used ADB to force the resolution to 1080p so that sky outputs a 1080p image.

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Even the fog is good

tame comet
#

Oh, the A20 has a lower resolution than 1080?

karmic mesa
#

Yeah

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It has a 720p screen

karmic elk
trim breach
#

Good evening, can I log in one account in two devices?

past arrow
#

Yes. That's fully supported.

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I use it too to save battery on my main device

karmic mesa
karmic mesa
sleek torrent
#

Yup can confirm

magic spoke
#

!ts

upper sailBOT
#

The next Traveling Spirit is scheduled to arrive on April 15th at 00:00 Pacific Time (UTC -7:00)
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits

fast hearth
#

can i play offline

#

sad

steady owl
#

I have MI 10T with custom ROM. Does that mean I can't play the game? I don't see it in store

past arrow
#

Yes, it means that.

steady owl
#

That's kinda lame

#

I pass safeteynet anyway

blazing shell
#

yo yo yo sky fam, quick question to ya'll android user. How do you guys record footage for Sky? Is there any good app for it? Perhaps a good mirroring app so one could record it on a PC? 🤔 , if you guys know of any good way to record then do give a shout

past arrow
#

Sky has internal video recorder (click on the right bottom of screen) or you can use Android system's built in screen recording function. 3rd party apps are fine too. Please note there's no way yet to remove Sky emote/candle/etc menu layers in Android because of OS limitations.

blazing shell
#

I guess I haven't tried the internal recorder for sky, I am certain I tried Androids recording software and that was kind of a mess, what about third party apps?

past arrow
#

They use quite strong compression many times, they don't give that good quality imo. I never met any easier Screen recording than Android 11, I never experienced mess.

blazing shell
#

yeah am using android 9 so it ain't bells and whistles

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It could've also been my phone...

tame comet
#

Scrcpy for video and sndcpy for audio. I have mirrored my screen to my PC for some footage before. It isn't as great of quality as recording from your screen, though, like Android 11's built in recorder does.

blazing shell
#

hmm, sucks being two android versions behind (And kinda poor), anyhow thanks for the help!

tame comet
#

Scrcpy and sndcpy requires ADB turned on in developer options. For sndcpy, you need vlc media player (installed on your PC) also for your PC to accept the sound stream.

twin hazel
#

Is the Xiaomi Mi 11 compatible with the latest sky build?

tame comet
#

It should be. I'd be surprised if a snapdragon 888 couldn't run Sky.

sleek torrent
#

If it ran anything less than 60

#

You could sue TGC

karmic elk
tame comet
#

To be fair, the 888 is too new. They have to wait for the database they cross reference for a GPU score to enable 60 fps.

sleek torrent
#

Like it's a flagship chip

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The flagship chip

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So it should be enabled

#

No brainer

sleek torrent
#

This is the best android tab for sky

#

Along side Samsung S series tab

little anvil
#

Does anyone know why sky is not opening

karmic elk
fast hearth
#

reinstall doesn't help, we q&a referred him here but guessed no one around

#

orz

karmic elk
#

And why the heck instead showing game name it show the string of it?

fast hearth
#

I think some of the game data was cleared when sai cleared his or her phone... >_> which required to open the game

karmic elk
#

no the name Instead showing Sky it show com.tgc... the game string

green glen
#

yea symptoms of corrupted game files hence can go wrong in a million ways

karmic elk
#

So reinstall is the way to fix it

green glen
#

as much as we know, he cant uninstall properly, and clicking install button in playstore installs tha game like instantly

worn sigil
#

Yup, that's exactly that they're experiencing

karmic elk
#

So there's a change to need to factory reset

little anvil
#

I have to do factory reset

worn sigil
#

perhaps try a phone cleaner after your software update that deletes trash and corrupted files

#

Actually no, try it before

little anvil
#

I already cleared all the trash

worn sigil
#

Not from the built-in phone one

fast hearth
#

just to recover back the phone

#

then uninstall sky see if it works

worn sigil
#

try installing a 3rd party one deleting all trash files and delete sky first

#

Then you could also manually try deleting the app files

#

the obb files and anything sky related in the Android file

green glen
#

unless its my fault on android 11, maybe android 10 can do it

worn sigil
#

basically my recommendation/what I'd personally do:
1- uninstall sky
2- clear trash from the phone built-in tool
3- get a 3rd party app that deep clears temporary and corrupted files
4- do a software update
5- pray that it works lol

worn sigil
#

Worth a try atleast

little anvil
#

My built in cleaner can deep clean

#

And I checked there are no residual files related to sky

fast hearth
#

but it is having issues

karmic elk
#

@little anvil Is the problem occur when the software update?

little anvil
#

The update is downloading

little anvil
#

The update has finished installing and the game installs fine

fast hearth
#

wonder what update was that >>

green glen
karmic elk
#

Bugged firmware some sort

green glen
sleek torrent
#

That's some interesting things going on lol

#

Instant download nice

rare hedge
#

I cant detele my Qr code

past arrow
# rare hedge

You already asked the same question in other topic. Please update Sky app or reinstall if you synced your progress

#

Moreover you have nothing to delete because this is not a qr code, just the window which creates it.

pallid idol
#

Hello

#

So i have an issue that the game quality isnt good and my phone is good and i have graphics on highest

#

..._.

tame comet
#

If your phone is a Snapdragon, that's a known issue in the community.

pallid idol
#

No its not ._.

#

Wait

#

Imao it is

#

So ya ima play with this quality forever or there is a way to make it look good

tame comet
#

Antialiasing has an issue with Androids that have the snapdragon chipset.

pallid idol
#

._...

#

So what should i do ._........

tame comet
#

Unless TGC fixes the issue, it would not be fixed.

pallid idol
#

aaaaaaaaaaaa

#

So there is no way to solve this

#

A bRuH ok thx for tellin me

#

Bye

echo cobalt
#

60 Fps when

past arrow
# echo cobalt 60 Fps when

60 fps is already available for compatible devices. If you don't have 60fps, it can mean:

  • your device is not decent GPU wise enough
  • or it has decent GPU but it would crash/overheat
  • or the OS on your device has limitations which don't allow 60 fps

You can see the list of 60fps compatible GPUs in pins!

tame comet
#

If 60 fps is locked out for your device, that means the database they cross reference when checking your build.prop file scored too low or isn't in that database.

sleek torrent
#

@ruby vessel android tab you say? 😏

#

Best tab as of now would be

#

Samsung Galaxy Tab S7+

sleek torrent
rain geyser
# little anvil

It's not because of sky It's because of android. I had that to with every app I have. Reinstall works for a short while but you have to wait until it's better.

karmic elk
#

It was buggy software update

rain geyser
#

Oh ok

karmic elk
#

Cause the game file corrupted

echo cobalt
echo cobalt
past arrow
echo cobalt
#

+Adreno 540
+Adreno 630
+Adreno 640
+Adreno 650
+Mali-G76
+Mali-G77

#

only these or w/ the versions between

#

?

past arrow
#

As you can see, 618 is not amongst them.

echo cobalt
#

yeah

#

thanks

tame comet
past arrow
#

I love reading these technical responses from you Uzephi pPopcorn

sleek torrent
#

How about developer options in sky

#

It'll warn you like hell if you tweak any settings so it'll keep the common man out of the way

past arrow
#

Still many users would not read and would result in low feedbacks

#

However it would be fun in beta! pCoolKid

karmic elk
solar hull
#

How can i log out an account?

surreal veldt
#

Then click "switch" under the "sign out"

solar hull
#

Ok

#

Where?

surreal veldt
#

Sign out first ^^

#

Did you mean switching from account to another?

solar hull
#

Ok

solar hull
surreal veldt
#

Ah

#

Yes, after signing out, sign in to another email

solar hull
#

But

#

When i press sign in

#

It sign it my main account

surreal veldt
#

It's on the Profile and privacy category, turn off first two

solar hull
#

Ok thanks
I will try it again

tame comet
#

Forewarning: logging in to multiple accounts on one device can cause data corruption and is not supported by Thatgamecompany. If you lose any items or currency due to using multiple accounts, support will be unable to assist.

sleek torrent
#

Do it!!

odd nebula
#

the recent emote dont change when i use other emote 😭

#

can someone help me please ?

tired iris
#

Hi guys, my game won't launch. When i click on start button, the sky logo and loading bar wont appear and instead i see home place with capeless moth and no interaction possible.
I rebooted phone, i cleared cache, my internet is working good cuz i opened Genshin and it works fine.

zinc bronze
#

this is a very delayed response since i already pasted this link in the other channel, but just in case you didn’t see it and come back here, here’s the link to fix the moth bug, by tib

#questions-and-help message

split rock
#

Good morning! I'm searching for a new phone to play Sky in 60fps and record/stream playing it.
Does anyone have a cell phone recommendation?

#

Also I found the Pocophone F1 by Xiaomi with Snapdragon 845. The issue is this phone don't have internet 4g in my country

split rock
#

Thanks a lot my buddy stickerLove

gloomy crown
#

hi

fast hearth
#

Hello, I want to know why sky isn't compatible with Motorola G7 play

past arrow
haughty kiln
#

Jesus why

sleek torrent
#

Yup poco all the way!!

#

Nothing else at that range provides such good gpu

#

Or anything except the cameras

#

If you can then an upgrade to Poco F3 is good too

#

It's better

#

I'd recommend the F3

#

5G too 👀

#

Even the oldest poco can run sky at 60

#

Amazing

#

The best chipset for the range you can get for that range is 732G

#

Which isn't that good for sky

haughty kiln
#

Is sky Draining more battery lately? After the past 2 updates?

I have noticed the game draining more battery than it usually did.

I have a screenshot of the battery percentage, from full to 47%

33% of that was drained from using sky.
Run time? 8 minutes. :/

Lately the game looks more smooth and graphics looks better even on lower settings but like... that much? Surely I can't be the only one... right? Maybe I'm just crazy, but I used to be able to play Sky longer with no issues.

tame comet
#

I always play sky plugged in. Battery Idle mode. stickerPlease

haughty kiln
#

Smart. I don't think my phone has an integrated option for that

tame comet
#

I don't see how sky can drain 33% in 8 minutes when I can play in battery idle mode on a 1A charger...

#

Seems battery might be going

haughty kiln
#

I wasn't looking at the right place. I was thinking that there was something wrong with my phone or like sky was draining more battery due to a setting or something, so I panicked

karmic elk
#

I play sky 20-30 mins. It's only drain my 10 to 15 % of my battery

haughty kiln
#

My bad🤣

haughty kiln
karmic elk
#

When I was free and candle running I usually play two realms and stop for a moment. Sometimes when 85% it go to 75%.

sleek torrent
haughty kiln
#

I don't think my phone has a mode like that

sleek torrent
normal sand
#

Does anyone know the fix to this?

#

I've cleared the data and cache for Google Play Games, checked the permissions of both SKY and Play Games but I still can't record it

tame comet
#

Seems you could have an app using the camera. I would double check and see which apps have that permission

normal sand
#

I don't see any relevant app that is not allowed to have access to the camera

pseudo yoke
#

Hello my friend tried to to get me the blue cape but it’s not in my wardrobe

tame comet
#

!support would be able to assist with that.

upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon skygear in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

past arrow
pastel dust
#

Can Sky Games use multiple accounts to log in and bind the accounts? I have only used a Google account to log in to Sky. If I accidentally delete Sky, can I retrieve the original game data and progress after re-downloading multiple accounts?

karmic elk
#

Also it's not supported

pearl jackal
#

Heeey folks do 888 have the crappy screenshot problem?

fast hearth
#

Wanted to check if anyone encountered playing sky and then sky automatically goes into the background app sometimes for no reason

pastel dust
sleek torrent
#

It's an issue on all Snapdragon phones

#

¯_(ツ)_/¯

#

Dimensity 1000+, Dimensity 1200, Exynos 990, Exynos 2100 are all good chipsets

#

They are almost at 888 level, more like 865 range

#

Hope I'm making sense lol

karmic elk
past arrow
fast hearth
jagged helm
#

any android 11 players here? i just bought a new phone with that version and i was wondering if there's been any issues with playing on that specific version (my current tablet has android 8 as its maximum version SkyFaint). i heard months ago from a few friends that they experienced some graphic issues and they were on android 11 so i'm just looking out for what to expect when i finally get it pPopcorn feel free to ping when replying SkyBow

past arrow
#

I updated one from android 10 and saw no noticeable difference. The biggest difference you'll see is not android I think but now much the graphics are needed to be upscaled for your specific screen size. What kind of phone you'll have?

jagged helm
#

POCO X3 Pro pkrilleye and yeah i saw here that text was enlarged and such in later android versions SkyThink

past arrow
#

That's a decent phone! Congrats

jagged helm
#

thanks! and thanks as well for answering pSkyLove

sick marsh
#

Is it possible to record screen with sound on android? Doesn't have to be clean

past arrow
#

Yes. With Android 11 built-in screen recorder it definitely works and in Sky built-in video recorder too afaik. Many third party screen recorders can record sound but only from mic most times.

sage crow
#

Is it possible to do in game recording like iPhone in android ?

oak axle
sage crow
#

💔🙂

quaint aspen
#

how to download the beta sky app, it always says filled out. please help me 🙏🙏🙏🙏

upper sailBOT
#

@quaint aspen, to join future beta invite waves, learn all about the beta version and the sign-up process in #beta-faq.

sick marsh
stoic fulcrum
#

does anyone know why sky is incompatible in my play store? I have huaweu mate 20 pro emui 11 Android 10'

prisma iris
#

Check the pins here for more info about Huawei compatibility with Sky stickerLove

tame comet
stoic fulcrum
#

at least I think so

tame comet
#

The model numbers LYA-AL00, LYA-AL10, LYA-TL00 won't be compatible to play Sky. Google has them on the blacklist. It must be the model numers LYA-L09, LYA-L29 or LYA-L0C. You should see model number in "about phone."

edgy crag
#

Please only speak English in this server

tiny zinc
#

Is me or the sistem? Cause when i'm online i saw my character didn't wear the orange cosmetic when i wear it and reset the game it did it again. TnT I always wear my orange. Soo :v?

tender magnet
upper sailBOT
#

In our hearts we are all moths craborange

sweet sequoia
#

Will there be headphones things for a skykid if there's external audio

#

I saw this on an iphone and they had headphones on their skykid

#

So just curious if there's gonna be one for Android

prime tangle
#

!beatsbyelder

upper sailBOT
#

The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)

upper sailBOT
#

@karmic elk please don't discuss or encourage the use of APKs. Downloading illegitimate copies of the game is against the Terms of Service and could contain malware. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility.

karmic elk
#

I need to do this for reference to a Facebook group

karmic mesa
#

o.O

karmic elk
# karmic mesa o.O

I was on a Facebook sky group and someone have incompatible device and one of the comment says download in on internet

#

So I make a dedicated post to explain everything including that download is breaking game TOS

karmic mesa
#

Ohhh okay. I get it

sleek torrent
#

Can confirm

#

I messed up a phone for an apk

#

It was filled with adware

#

Unlock phone, ad shows

#

Do anything

#

Ad shows

#

It was frustrating

upper sailBOT
#

@sleek torrent bruh you know downloading APKs is against the Terms of Service, right? It could cause a lot of performance, account and malware issues for you. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility and do not help TGC with beta testing at all. Please don't use them or discuss them here.

sleek torrent
#

Uninstalled it asap

#

Shush skybot

#

If you have an adware problem

#

DM me I'm happy to help

karmic elk
#

That's illegal

oblique summit
#

have someone use Samsung Galaxy A20 (A205F/DS) here?

graceful idol
#

Why does the image quality get worse when I use the screenshot function in the game?I'm using AQUOS zero2.It looks great on another device I own...

sleek torrent
#

It was some crappy game 😂

karmic elk
#

I mean the word

#

The bot didn't delete it

sleek torrent
#

Apk?

karmic elk
#

Yes

#

The skybot broke

sleek torrent
#

I'm evolved 😂

sleek torrent
#

They have some anti aliasing problems

#

Uzephi has a lot of screenshot and references for that pPopcorn

graceful idol
#

Is there any way to deal with that……?

karmic elk
graceful idol
#

Okay, thank you very muchSkyBow

karmic elk
#

Can someone explain me what CTS means?

halcyon phoenix
#

Does anyone have Sky on an S10 / know how Sky runs on the Samsung Galaxy S10? I'm getting one soon as I couldn't afford anything better, just wanted to know in advance

tame comet
# karmic elk Can someone explain me what CTS means?

CTS in the context for Android is Compatibility Test Suite. It's Google's "certification" for devices to be considered "official google play" devices. If you build a device but it can't pass CTS, it won't work with most Google Services or other apps.

sleek torrent
halcyon phoenix
# sleek torrent Here you go

thank you sm!! I should've definitely looked at one of those before buying, but I'll def keep them in mind if I choose to resell it (I managed to get one at a pretty low price since it was pre-owned)

Do you think the s10 a decent phone for Sky still?

upper sailBOT
#

@vivid sierra, to join future beta invite waves, learn all about the beta version and the sign-up process in #beta-faq.

pearl jackal
#

Hiii all. Did anyone tried the new link/unlink method for google account? Did it work?

patent kernel
#

Google play isn't letting me update sky, idk what the problem is sqwarlockDed

#

I'll try restarting my phone to see if it does anything

#

I think it's just both my wifi and mobile data sqwarlockDed

gusty nest
#

can you get sky on phones like google pixel?

zinc bronze
tame comet
#

All Google Pixels are compatible with Sky.

tame comet
#

Logging in to (and having) multiple accounts is against the TOS, please don't discuss it in this server. cEllieSkyLove

crystal jetty
#

Ok ill delete it

tame comet
#

If your device is used also by a family member (like a dependant), there is a multiple user feature on your phone.

willow ibex
#

Hello good night, a few days ago the game eliminated my device from the compatible list, (moto g8 android 10) I play the game with this device and I cannot update to the latest version due to this error

tame comet
cinder kindle
#

Anyone knw how to switch google accounts since the latest update?

karmic elk
#

We still don't know how new log in system works

tame comet
#

You would unlink your current google account and link a new one? If you're asking about multiple accounts, that's against the TOS and shouldn't be discussed in this discord server

karmic elk
steady quest
#

How to switch google accounts with the new update in sky?

#

Cause I kept fail to switch

prime tangle
#

having multiple account on the same device is not recommended, if that's what you mean

sleek torrent
#

Well, both Snapdragon and Exynos run the game at 60

#

But yeah it should run well

ionic marsh
#

Hi so.. i have updated to android 11 and texts in sky are super big now

sleek torrent
#

It's common

#

Samsung?

ionic marsh
#

Yes

sleek torrent
#

It's a bug that's sometimes fixable

ionic marsh
#

Should i just live with it ? :

#

Oh there is a fix for it?

sleek torrent
#

Here

#

Try this

ionic marsh
#

Thanks i will

sleek torrent
#

Welcome

#

Even though I'm on Samsung and on 11 I never faced it

#

Maybe because I'm on a tab

ionic marsh
#

Yeah maybe, im on note 10 plus

#

I didn't get 4

sleek torrent
#

Oh, I see

ionic marsh
#

Like disable full screen for sky? It wasn't enabled

sleek torrent
#

Sorry, images aren't loading my internet is slow again :/

steady quest
#

but it failed for me to do so

ionic marsh
steady quest
#

it auto switch me back to my main account after sign out

ionic marsh
#

Thanks

sleek torrent
#

Yay!

ionic marsh
#

Yay

sleek torrent
#

Enjoy then

ionic marsh
#

Yes you too🙏🏻

fast hearth
#

Just wanna be sure, how can I log in my clone? Both my main and clone are google account. I mean it has new method and I saw the unlink button sooopSkyPeek

Nvm I found it.

sleek torrent
#

NO ALTS!!!

#

Please!!

karmic elk
# karmic elk

I ask one of the devs and it says it breaks tos as the license is only one person. Means, One Person=One game account

#

But maybe using alt account for not using on heart exploit is ok?pHypeKid

sleek torrent
#

It's okay if you have the same account on more than one device

#

Not okay if you have multiple accounts

karmic elk
#

Oh well, I don't have another device that can run sky so who cares.

unique ocean
#

does anyone know why when i use andrioid on sky and try to log out, it automatically logs back in ?

fast hearth
unique ocean
honest flare
#

guys what does the earth cape look like

past arrow
honest flare
#

shoot oof i thought this was questions and help

floral badge
#

Did anyone else had to uninstall the game to update??

chilly moat
#

Is there anyway to control or set what notifications the sky app sends to the android os for display?

#

For example, I don't want to notified everytime a friend sends me a gift of light

#

Or, more useful, I wish to recieve gift of light notifications only from specific friends

sleek torrent
#

@chilly moat I have set all notifications from sky to silent, it's incredibly easy on Samsung

chilly moat
#

Hmm, that will not show any notifications at all. I can set sky notifications to silent on oneplus6 as well

sleek torrent
#

I see the notifications only if I pull down, it's handy

#

Especially if you have quite a few friends pPopcorn

honest flare
#

is the server down rn??

past arrow
old surge
#

Play Store says that my device isn't compatible even tho I've already played Sky on the same phone before.

#

I already updated my phone.

past arrow
#

What's the exact device model? Do you have factory pre-installed Google play store?

lethal nexus
#

What are the requirements to run the game

past arrow
past arrow
tame comet
#

I don't believe you being able to play Sky before on the J6. It's a 32 bit phone. The app would crash before even loading up since the engine is built as 64 bit.

old surge
#

I'm confused

#

But thanks anyways

#

Maybe it was a different phone and my memory is broken

past arrow
# old surge I'm confused

Galaxy J6 has 64 bit processor. What I can imagine is that phone had some custom ROM which updated too and went back to 32bit default mode. Because Galaxy J6 phones come out from factory with 32 bit ROM usually.

old surge
#

Maybe

#

But still, I can't play Sky on emulators

upper sailBOT
#

Using emulators is against the Sky TOS, @old surge. Please don’t use or discuss emulators here.

old surge
#

oh

#

sorry

tranquil leaf
#

Helloo
Hope someone can help me :)
A friend of mine installed the game but everything is IN German for her
We couldn't find the language settings

past arrow
#

You have to change android system settings and the game should change after restart

tranquil leaf
#

Okii

vocal falcon
#

@Lesma#0209 Another option might be to use the Nintendo Switch when it comes out in June

fast hearth
#

I keep collecting pieces at the tree house, finish, and then hit the checkmark but nothing happens. I've done this 6 or 7 times. Not sure what I'm missing.

vocal falcon
#

Did you return to the hideout? You have to talk to the guide to finish.

fast hearth
#

I've also met with the seasonal guide at each

vocal falcon
#

Well those were for the bookcase correct? Once you get them you should be able to talk to the guy in the big tree house which is in the new area to the right as you are flying toward the forest

#

Hmm that should have worked then I just collected the pieces and returned to the guide

fast hearth
#

I did get the bookshelf but the big tree house guy isn't letting me progress

vocal falcon
#

If you can high five the guide you've got that part done

fast hearth
#

Yep i can high five him

#

Oh ok i see

vocal falcon
#

I don't know the next part I'm afraid I didn't know it was time for the next one

fast hearth
#

Oh ok so we just have to wait?

vocal falcon
#

Yeah

vernal compass
#

The next quest should be available on Monday, these special seasonal quests usually have a week or two between each one

vocal falcon
#

I'm not sure how many days now the guide in home will say if you get close

#

Yes yes

fast hearth
#

Oh ok lol! I've been thinking i have been messing up this past week. Been raging 😄

vocal falcon
#

No you got it done but it progress slowly

fast hearth
#

Thanks bruh, no one else has been able to help like you

vocal falcon
#

Not a problem im glad we could help

#

Don't forget new season starting soon too but its separate so don't be alarmed

fast hearth
#

Ok great thanks for the heads up! This game is great

vocal falcon
#

I agree a very enjoyable game, good luck

fast hearth
#

Thanks! Same

vocal falcon
#

Yeah its called Days of Nature look at news channels

#

For the dates

fathom grail
#

Always suffer with screen recording in android TT hope TGS can make android the same clean recording same with ios

worthy mountain
#

Could someone help me pleasee

fast hearth
#

Hi guys , i wish sky discord has a channel for phone compatability or guide on which phone or brand is good for sky ... i want smooth exp on android device and im planning to buy a new android phone... so im interested to buy the poco f3 ... are yalll some of u playing sky in poco f3? Is it smooth like most late apple phones does

dusky hill
#

no idea about smoothness but it certainly can run 60 fps 3 bars because it has adreno 650

fast hearth
wicked lodge
#

Do anyone find a good way to change profiles with Google? I loged in play store, play games, phone account cleared cache in Sky, rebooted phone and nothing. Still character from other google profile

silent umbra
#

i lost my account after the update ,is there anyway i can get it back ? i didnt sign in tho

sleek torrent
karmic elk
#

There use google option to log in that account

#

I assume you using local account to login so it will log in to your old account

#

I experiment the new account system and there's some sketchy about it. Well, it's breaking tos so whateverSkyShrug

tame comet
#

Gentle reminder to not discuss alt accounts in this server due to it being against the TOS/EULA. cEllieSkyLove

wicked lodge
tame comet
wicked lodge
#

Heh. Okie. But still can't login for my friend stickerUmm

tame comet
past arrow
karmic elk
#

If transfer to a new device?

tame comet
#

If you share a device (like I let my little one play Sky on my phone sometimes on their account) you can utilize the "multiple user" feature of your phone. It also locks that person out from doing things with your accounts on your profile.

fast hearth
#

not sure if this is the right channel, but I'll ask her anyway-

My friend plays on Galaxy S10 lite, and ever since the update, Sky is giving her "Error communicating" message. Could it be due to a bug in the update, or something else like compatibility running out? anyone know anything? or perhaps play on the same device?

tame comet
#

The S10 lite shouldn't have any issue with the game. Have they tried on a different network?

fast hearth
#

oh they just got it solved, she just had to restart her phone lol. Thanks anyway!

sleek torrent
#

Connectivity issues are the least alarming ones

#

I'd get a stroke if I saw not compatible 😂

#

My internet is playing again aaaaah

tall torrent
#

hello

#

I can't find sky in the store.

#

(;´༎ຶД༎ຶ`)

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How can I update it?

past arrow
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What device model do you have exactly?

tame comet
#

Update it meaning you have sky already on your phone? Long press sky, tap app info, tap advanced, tap app details and it will pull up Sky's play store listing.

tall torrent
#

oooooh

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I'll try.

tame comet
tall torrent
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thanks!!:stickerUmm:

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uh oh...

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My device does not have this option.

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My device is OPPO.

past arrow
#

Exact model?

tall torrent
#

OPPO K1

past arrow
tall torrent
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thanks!!!

karmic elk
#

Chipset Qualcomm SDM660 Snapdragon 660 (14 nm)
CPU Octa-core (4x2.0 GHz Kryo 260 Gold & 4x1.8 GHz Kryo 260 Silver)
GPU Adreno 512

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Well obviously, your phone is too weak to play Sky @tall torrent

small patrol
#

Hihi may I ask if it's possible to recover a Sky account with the ID only qwq

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A friend of mine can't bind her acc as she's from Mainland China and her account poofed after the newest update

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She had to reinstall the game to update it iirc

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Thanks for the help in advance (´;ω;`)

upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon skygear in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

pastel dust
#

Hello, I found a problem. There is no other player in the room that I am in. I am the only player. What caused it?

small patrol
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Noted and thanks!

signal steppe
karmic elk
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If not repeat the step

past arrow
halcyon phoenix
#

Was wondering how I could add a google/online sign in with my 'local' sky account? I missed the chance to when it asked during the prologue and when I try to sign in on the home screen, it starts a new save

past arrow
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As it is stated in #known-issues there are some issues with it. I advise you to wait for next update to sync your account and use local for a while until fix

halcyon phoenix
#

Ah okay, thanks !

pastel dust
#

Thank you for the answer, I am trying, maybe there is a problem with my network

digital raft
#

Hi, is it just me or did the game get so much laggier?

surreal veldt
#

Not just android, my iOS too pThink

digital raft
#

Ah I see

jagged oracle
#

Please pay attention to the graphics on Android.The graphics are really serious. Please...Please...

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I'm collecting candles today.Even though it was a new cell phone, the graphics were the worst.Really, please.Please pay attention to Android graphics.

prime tangle
#

What phone are you using?

jagged oracle
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I am using the Galaxy S20.

surreal veldt
prime tangle
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It's just android issue

jagged oracle
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Aah…

prime tangle
jagged oracle
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I'll have to ask somewhere else.

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Thanks for letting me know.

past arrow
jagged oracle
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This picture was taken while collecting candles today.
As expected, my graphic setting is 60 fps.

past arrow
jagged oracle
upper sailBOT
#

We ask everyone to please post only in English on this server, @fast hearth. Unfortunately, moderators and staff aren't able to support all the languages spoken by our global Sky family.

fast hearth
#

I cant find sky children in the app store

river grotto
#

how long was Android in beta before it was released for Live?

fast hearth
karmic elk
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If I remember that UI and notches. It's Samsung A series's right?

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Some A series's are 32bit so no sky for you

fast hearth
patent sequoia
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Hello! Can you use Samsung to download Sky? My girlfriend wants to download it but can't find it in the Google Play Store.

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Oh wait NVM we tried what a person suggested earlier (the link directly to the game) and it still wouldn't work.

tame comet
vocal falcon
fast hearth
echo kernel
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anybody uses controller?

tame comet
#

I used a PS4 and Xbox 360 and the new Xbox One controller with Sky. They all had correct controller mappings.

echo kernel
tame comet
#

I personally haven't found any way to do that with my controllers.

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I personally suggest the new Xbone controller if you have one or planning on buying a new controller. Double tapping the sync button switches between saved/paired devices. It makes it really easy to swap between my PC and phone.

echo kernel
#

alright thanks

vocal falcon
# fast hearth yes

Sorry your phone isn't working for Sky. They are planning on releasing a version for the Nintendo Switch in June so that might be an option.

true trellis
# jagged oracle This picture was taken while collecting candles today. As expected, my graphic s...

Sadly, Android isn't just as optimized as it was on most IOS devices but feel free to leave a constructive feedback here #live-feedback if you wish to let Devs know about your frustrations with graphics.

I personally don't mind it and it doesn't bother me at all because I've always played Sky either on Default 30fps or High Performance 30fps and it works smoothly, so long as I can play, chat with friends and explore the world of Sky 😊

tame comet
karmic elk
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It was snapdragon fault

tame comet
#

That image was taken from a snapdragon phone that had no issues. In reality, it was low end phones / badly optimized phones not being able to take high quality screenshots in sanctuary that caused higher end/highly optimized phones to suffer.

karmic elk
ocean pike
# fast hearth Cries

Before to download sky, you need check the your device info first (But i reccomend check at AIDA64 app)

dusky hill
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so pretty much sky on android has lower anti aliasing overall because to optimize it for most phones? minus the snapdragon bugs

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i can see a more in depth graphical settings changing it

true trellis
past arrow
true trellis
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For real tho, it would be awesome if Android gets optimized someday

dusky hill
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im getting an ipad in a few weeks gonna have my mind blown when i see the graphics lol

dusky hill
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maybe after they are finished with switch

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thanks

true trellis
#

Speaking of switch, playing Sky on a smart TV, would be really awesome!

past arrow
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Android is optimized by itself. But the issue is so many screen resolutions. So image is always upscaled a bit.

night musk
#

Hello! Does anyone here also experience bigger constellation and texts?

karmic mesa
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Wow, I've been here a while... 👀

fast hearth
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did you guys also find sky in ram cleaner and battery cleaner some times after you already cleaned them and without launching sky by yourselves ?

past arrow
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It's because notifications trigger the app.
It's better to not to use battery/memory cleaner apps. Android 'knows' how to optimise RAM and many times it keeps apps in ram for quicker launch and removes them if more ram needed. Force closing apps just drain your battery in long term imho.

fast hearth
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yeah but I don't want app to be launched faster, ow ant my ram clean and fresh, plus that's the phone itself who do this, those cleaners are almost done by themselves on Xiaomi, but sky is the only one with Snapchat who keep coming over and over without my permissions, plus I deactivated notifications from sky on my phone.

teal rock
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Heyo, unsure if this is already known since I couldn't find it in the recent bugs but does anybody else have problems with Sky sort of "zooming in"?
(Not camera wise I think but the symbols and text are all much bigger.)

wet dew
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why i can't get the max tallest height ??

tender magnet
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No need to ask the same question in 2 channels,,,

true trellis
thorny dust
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hi! im new to this game but im having a issue that my game is in Korean when i only know English and dutch. I cant find out how to fix it im on a android

tame comet
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The game uses your system language. Please make sure it is set to English or Dutch via settings - system - languages and input

thorny dust
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ye it was put to Dutch and Korean for some reason so im switching out Korean for English atm and see if that works

tame comet
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Be sure to restart Sky. It sets language at start up

thorny dust
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okey thx

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yay thanks it worked :))

versed zinc
#

what happens if I download sky from taptap without Google services?

tame comet
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That is breaking the Terms of service. Please don't discuss downloading the game from illegitimate sources. Doing so can compromise your account security. Any issues you run into won't be supported by Thatgamecompany and due to you breaking the terms, they can ban your account if they wish.

karmic elk
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Or the game will just crash because it fail CTS check

versed zinc
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thankss

sleek torrent
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And also they don't warm up like phones, they cool down instead 😂

karmic elk
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How a smart fridge runs it

sleek torrent
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Google it

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They have play store

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They are the coolest devices I have seen

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Pun intended 😁😂

tame comet
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Well, the inside of the fridges are cool, the back of those things are pretty hot due to the temperature transfer of the heat pump. pPopcorn

ancient temple
#

Has anyone else had an issue with joining friends?? I have one close friend, we play together a lot and it's like actually impossible to join each other unless we go home, try to follow each other, relog, and hope we spawn in the same home server

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Both of our apps are updated and this has been going on since before the patch update <\3

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If anyone has any way to help lmk!! Or just let me know if I gotta submit a bug ticket SkyBow

karmic elk
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Snapdragon 888?

karmic elk
#

Try to relogin to fix the issue or wait your friend to another level as there's a chance your friend is on full server. 8 people

ancient temple
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This also occurs on empty servers and even when I relog sometimes!! Really odd :((

tame comet
tame comet
karmic elk
#

@upper sail pSquint

sleek torrent
#

@tame comet will I not be able to play sky if I install a custom ROM? Lineage or pixel experience?

tame comet
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If it passes CTS, you can... I can't tell you how to force back to basic attestation though, if your device does hardware check.

sleek torrent
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How can I be sure it will pass CTS? What is the possibility that it will?

karmic elk
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It's there even a chance to a custom ROM can pass CTS

tame comet
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Before hardware Attestation, I ran LineageOS just fine on my Pixel 3a and passed CTS, now that it has a hardware check, I'm back to stock running a custom kernel.

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It's one main reason, I'm at the edge of my seat to get Sky on Switch, since that's the only app that requires CTS to pass that I use. stickerGloomy

sleek torrent
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What if a device initially passes it but after the custom rom and ui it doesn't?

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So you don't play sky now?

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👀

tame comet
sleek torrent
#

Oh okay

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I was thinking of miui

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Like it's really bloated it seems

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And heavy on resources too

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Well, incase I get a poco, I'll stick to miui with poco launcher

karmic elk
sleek torrent
#

Hmmm

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Disabling apps works fine I guess

#

Google is disabled on my samsung

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Using Google go instead

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Well, I miss the assistant

fast hearth
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Why game doesn't have good graphic and fps settings?

past arrow
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It's because of Android fragmentation. (Too many screen resolutions, being open source). You can let staff know your constructive ideas in #live-feedback

pastel dust
#

Good evening, everyone! Since the beginning of Days of Nature, the fourth task of the guide on Daylight Prairie, visit the polluted geyser in Sanctuary Islands, was completed, but the seasonal candles were not available. Is this a new bug?

prime tangle
#

!notcleanedyet

upper sailBOT
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The last daily quest isn't rewarding a seasonal candle right now. It might have gotten lost during the cleanup efforts SkyCozy please be patient while tgc is looking into it!

prime tangle
knotty laurel
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hello

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im stuck

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cant move

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cant go home nothing

digital finch
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restart your game?@knotty laurel

sleek torrent
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Yeah

sleek torrent
#

Or set one

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Imagine if we had a gfx tool for sky

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I was able to pubg so good using that

astral meadow
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I'm done: visit the polluted geysers on the Sanctuary Islands. But i didn't get the candle

prisma iris
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!notcleanedyet

upper sailBOT
#

The last daily quest isn't rewarding a seasonal candle right now. It might have gotten lost during the cleanup efforts SkyCozy please be patient while tgc is looking into it!

astral meadow
#

well

#

ty

queen flicker
#

Did they fix the polluted geyser bug yet?

past arrow
queen flicker
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Thankyou!!@past arrow

austere musk
#

Is someone else experiencing sudden moments of lag and you can't control your sky kid but just for a few seconds?
I've been experiencing it after the recent update

little marsh
#

With the new update, how can one sign out and switch between accounts on sky? I can not seem to be able to find a way sign into my sub account. Tried changing both googleplay and playgames but sky still logs me onto my main...

tame comet
#

Gentle reminder that alt/sub accounts are against the terms of service. Please don't mention them in this server. If you check #known-issues, there is information about the sign in feature.

rare sphinx
# knotty laurel im stuck

If you get stuck and cannot move, but you have a friend nearby- have them offer a hug to you. Using this friendship interaction usually breaks your character out of its situation.

sleek torrent
#

Warping works fine too

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Or just exit the game

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Has happened to me

hollow agate
#

is there a way to record gameplay without the UI for android?

prime tangle
#

unfortunately, no

hollow agate
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oh ok, thnx ;-;

astral girder
#

Is sky android 11 compatible?

sleek torrent
#

@karmic elk muted again? 😂

sleek torrent
gusty ether
#

I'm having problems buying the shell pendant. I have more than enough in my google play balance, but when I try to purchase it, my google play balance doesn't show up as a payment option. Is there any way to fix this?

sleek torrent
#

Hmm

#

What's the error message if any?

gusty ether
#

There's no error message, the payment option simply doesn't show up

#

It might be a issue with Google since I can't buy anything in other games as well
It has worked before though so I'm not sure

sleek torrent
#

That's strange, it's not a sky issue so then what else could it be

#

Maybe clear cache of playstore and restart your device

gusty ether
#

I'll try that, thanks

sleek torrent
#

My pleasure

past arrow
upper sailBOT
#

To contact TGC Support via the menu in-game: Tap the cog icon skygear in the top right corner of your screen > tap "Support" > tap "Contact Us".
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! SkyGoTeam

lyric magnet
#

Hello, does anyone know how to fix my error. I tried to log in through Google play but after loading for a while, it doesn't load my google account, it logs me into a new guest account

#

I have a video to demonstrate

weary jay
#

Using an alt account to send yourself hearts is against Sky TOS. Also offering hearts is not allowed on this server as per #rules if you could please remove your message. SkyPray

patent kernel
#

How to check to see if your device is a snapdragon? Since those have not so good graphics from what I heard

tame comet
#

What model is the phone?

patent kernel
#

Moto z⁴

tame comet
#

Most Motorola devices are Snapdragon. Lemme make sure but the Z4 should be one also

#

Yep. Not 60 fps capable either.

patent kernel
#

Figured, graphics are not that great for me

#

Ty uzephi

sleek torrent
#

Wow so many people need upgrades 😆

keen dock
#

I don't have high def mode on 60fps on a sd865

#

Weirdly enough

#

Only normal mode 60fps and high def 30fps

past arrow
#

It's not weird. On all devices high def or normal 60fps are available for obvious reasons.

keen dock
#

This is the basically the second most powerful Android chip on the market (865+ is superior then there's 888)

#

I doubt it can't run high def Sky on 60fps

#

The game runs perfect in any option

#

Without a single stutter

#

Even with battery saver on

#

I was wondering if it's an android limitation

#

That tgc established

#

Maybe not to heat up the device

past arrow
#

We are not aware of the countless bug reports and hundreds of hours of development experience which the devs have.

indigo dagger
#

Can I play Sky on my Snapdragon 425 tablet?

past arrow
#

It depends on many variables, but mostly GPU, not cpu. Write down your exact device model or you can check minimum requirements in pins.

indigo dagger
#

Huawei Mediapad M3 lite 10

#

Or Huawei BAH-W09

past arrow
#

They can't run Sky. SkyHeadpat You need a 64bit device with a decent GPU.

still dust
#

hello, i just installed the game on my smartphone, but the game is very ugly, is there a solution?

tame pawn
#

How does one get intstall Sky without an iphone?

tame comet
#

Have a compatible Android phone. SkyTada

nimble marsh
#

How do you change the game language on a huawei p40? U.u

tender magnet
amber brook
#

Hello, how can we use the sky ID for transferring account to new phone? Specifically from an Android to iPhone.

polar socket
#

otherwise u can contact support with your ID to restore your account

gaunt fulcrum
#

Hey, I just recently upgraded my phone system from android 9 to 11, ever since I upgraded my phone system, my sky is most likely to crash and have this weird bug that make every text become huge, and some meters (Like the circle that showed up when u relive a spirit/ do quests where it show how far we are from finishing the quest/relive a spirit) is wrongly placed, it's supposed to be at the middle left when it's at the very upper left with half of it off screen, and also when I'm messaging my friend, I can't see what I'm typing. Does anyone else experience this too? I have no idea what to do stickerGloomy

cobalt bay
#

Yep all of that has been happening to me and my friend too. I don't think we can do anything about it tho. SkyFaint

pastel dust
odd hill
#

It didnt work when I restarted my phone, specifically just when it died

upper thicket
#

@pastel dust sky for android is only available officially through google play store

gaunt fulcrum
gaunt fulcrum
stiff adder
#

Does anyone know how to spoiler tag on android? Please help if anyone can, I thought it might have been in one of the pins but I can't find it or it's not there stickerGloomy

prime tangle
#

!textspoiler

upper sailBOT
#

Here are some ways you can spoiler tag your messages:
• Type /spoiler at the beginning of your message
• Highlight your text, right click or tap on it, and select “Mark as spoiler”
• Type || on both sides of your text ||like this||

vernal compass
#

!picspoiler as well

upper sailBOT
#

To spoiler tag a picture, rename the file name to begin with “SPOILER_”, or (desktop only) click the “Mark as spoiler” box when you upload it. To rename on iOS, export image to the Files app > rename > share to Discord.

stiff adder
#

Thank you!

fast hearth
#

People don't like ping
Do not disturb mode: am I a joke to u

prime tangle
#

that's an old message?

fast hearth
#

Yes

prime tangle
#

still, it's best not to ping, especially from old messages

fast hearth
#

Ok

#

I just realized the message wasn't been sent for 12 days

tame comet
#

Some of us are admins or moderators in other discord servers, so DND mode is a no go.

fast hearth
#

Oh ok