#android-questions
1 messages · Page 96 of 1
nitro is overpriced already, you're good 

BHAHAHA
I'm only paying $15 a month
i rest my case
G thanks. Now my money is safe away from these people
this might be better in DMs
veering off-topic into random tech talk is just how #android-questions rolls
:0
Yeah
I can’t tell if ur sarcastic or not
I think the number one rule is... If the people who need help get help, then there's no harm being done.
no it's true 
That’s great
Okiieeeee
in the past, mods have encouraged taking such discussions to DMs though
Who
Hmm

Noice
Going to get that epic hair?
hehe yes

O.o
!ts
The next Traveling Spirit is scheduled to arrive on February 4 at 00:00 Pacific Time (UTC -8:00)
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits
I can't wait to blow multiple months of candle grinding on a single cape or instrument
XD
please spoiler tag the word ||office||
no, the teal cape from Forest does not give you access
The videos you saw are of beta content, which means they are not in the live version of the game. If and when beta content does arrive in game, it will be available for all platforms (iOS and Android)
no worries, Hana! Thanks for removing your message 
Thanks
In the future, you can simply edit it to put spoiler tags around the words and/or whole message 
!textspoiler
Here are some ways you can spoiler tag your messages:
• Type /spoiler at the beginning of your message
• Highlight your text, right click or tap on it, and select “Mark as spoiler”
• Type || on both sides of your text ||like this||
It's the Exynos 9611 😬
No matter what
I once completely closed all background apps from the settings
Same GPU
That GPU scores about 1,500 in 3DMark... If your not getting 25+ FPS something is wrong
Ah I have the geekbench ss
I got 300 smth for the CPU single core
I always had 60% ram usage at idle
I switched to lite apps and go apps
Uninstalled a ton
And have background process limited to 4 from developer options
No I always have 2 GB reserve
Sky takes around 480mb most of the time
O.o
It was rendered at 60...
And now that the 888 is here
It's in second place 😂
Anyways how do the CPU scores seem?
It will yield the same result
Then why is the gameplay bit bad
I wish there was an option to unlock the 60fps option
I could reduce the resolution scale
And play well
that does work... To an extent
My A20 Has the Mali-G71 MP2 scoring 900 in 3DMark... And I got 20 fps most of the time
Hardcore Samsung boi?
The s7 edge was a beautiful phone
It was actually heartwarming 😂
It could set you on 
F
You know of any non placebo game boosters?
Better FPS I'm ready to sacrifice quality
It looks like a painting now but ok
That's what I used to tweak it 😂
I tried 30% and max fps
But that was playable
But the messages were unreadable
Sooo 60% and max fps
Here's what it looks like at 30%
Anyone know any good game booster that actually works for sky?
@karmic mesa no matter what I play at, CPU usage is always under 12% and GPU usage at 85+%
I don't get why your CPU is at 41%
I wonder if something's wrong with mine
Mmm
I feel I'd mess my entire game up with all this xd
Well... What I use is GPU watch from the developers options... it's only available on Samsung devices and from what I can tell high-end Samsung devices
Ah I don't have it
Checking benchmarks for the Mali G57, it seems to be about 2% slower than the Mali G76 (which is proven to do 60 FPS on Sky). It might do 60 fps, but it will struggle to keep the game at 60 fps at all times.
Oh, wait, that was for the 57-MC6. The Q2 has a 57-MC3... Yeah, no 60 FPS for that phone. You might get frame skips at high quality 30 fps also
Snapdragon gangs
S750G can update 60fps?
It seems to be as powerful as the 835 which is 60 fps capable. It's so new of a processor, the database they reference might not have it, yet.
That reply was an answer to if the snapdragon 750G can do 60 fps.
oh
nvm
Hewo I'm going nut thinking about this... Just realized Sky gave less support to Mediatek gpu (I dug thru the convos here hh)
Like someone said, what if the phone is always locked at 30fps ;_; for a long time. Can anyone else share their experience?
Is it Samsung s21? May I ask how long has it been...staying at 30? 👀
have y'all seen this
https://developer.qualcomm.com/hardware/snapdragon-888-hdk
for the cheap cheap price of $1350
App name please.
that's game booster from the game plugins app.
I believe it's a Samsung exclusive app
I found but my game plugins dont have game booster plus.. sad
Hey, I need a little help with something. Is there an issue with the game for android sometime? Because my friend has been trying to download it but it just won’t work and I was wondering if other androids have been having this issue with their App Store?
@flat adder read the second paragraph of this message
Oh I’m not having any issues. It’s my friend. She downright can’t download the game. There’s always a pop up, I’m getting them to send me what it says when they try
error messages would help yes
Ok she says it says the device isn’t compatible. I found the pin and sent it to her so we’re seeing if her phone is on the list
If her device is compatible, I suggest trying the instructions cobalt linked. Some times phones lose their "certified" status and following those directions can help.
How to get headphones 🎧 in android
Not yet implemented for Android.
Is there a way to sign out of my sky account so I can sign into another one?
The only way is to completely remove the google account attached to the save from device.
Keep in mind, short of a full factory reset or completely removing the Google account from that phone, you may run into issues and it would be beyond TGC support's scope to fix. In short, if you have used more than one Sky login on your device, it can cause data corruption for one of your saves. Only way to prevent that is a factory reset and starting your phone new with a different google account. (Data bits can be funky like that)
I figured, I managed to work it out on my ipad thanks tho!
60 fps
It never lag
Ah well it give 30 for always
Did you clic on setting and clic on the battery thing ?
You can dm me and send me some video to see
You have the video option in sky
XD
Normally I don't put the option that show infos about the game like the fps number
Maybe when you add this, that is a little to much for your tablet
No it's built it
It's very less resources eating
Maybe I'll get 1 fps or so
Extra
Ah mine looks good but
It isn't smooth
I'll send a normal pic
Normal pic
Previous pic was at reduced resolution scale so that I could get better FPS and less heating
You can look at setting and clean some storage too, that can maybe help
I have 2.1 gigs of free ram most of the time
Sky uses less than 500 always
Idk ¯_(ツ)_/¯
Mine is actually lower than yours since I use lite app
Or go app
Firefox lite, Google go
Maps go
I don't have Firefox lite of Google go
I deleted some of them
Like some Microsoft app
Yeah some bloatware comes with Samsung
Anyways nice to meet you :)
I'll go have some tea

Ok 👌
It can use up to 800mb of ram depending on the area you load in.
Mmm I see
No. 4GB
Chrome is using a lot 👁️👁️👁️
Just an opinion but Firefox lite is pretty good for me
I use both ff and chrome.
Low usage of memory and storage
FF uses quantum instead of chromium and some sites I visit don't run well on quantum.
Upto personal preference 🙂
I don't use many sites so lite browsers get the things done
Android 11 people here? How do you feel the movement under android 11 and sky? Sometimes I get stuck joystick movement lol. I reported that three times. Any ideas?
I'm on Android 11 and that is not an issue... But I have experienced the jump soft-button not responding to holding... Making it difficult to fly.
Movement is weird since I went from 10 to 11. Also navbar bug... I hope it is fixed in future android updates
On rare occurrences (2-3 times a week) it still happens to me on Jan 2021 update, A11
Movement just locks. No other movement issues though.
OMG! That's a thing?!? I thought it was just me.
I wouldn't know. Every controller I tried has too much lag for me to keep using them... Y'know my suped up potato of a phone. 
XD
My Razer controller worked well on my A20 too... Minus the fact that it's a weak phone
I kept flying into walls and falling...☄️
Yeah
Sorry, I just discovered this channel. Can the jump button problem be fixed?
Well... Idk
Years of optimized rpg gaming made me very susceptible to even 100ms of lag. And that's the lag I get with my DS4 controller and XB360 wired via USB OTG. I think Google didn't care to optimize controllers for the 3a. 
Yup
I'm very sensitive to latency as well
I cannot use the dualshock 4 controller... That one has some serious input lag
I'm so accustomed to lag and high ping that It isn't even a problem 😂
So uh, quick question. I used to play with an xbox controller on my old phone (Honor 8x), and that worked pretty fine.
I changed my phone three days ago for a oneplus 8t. My controller pairs fine and works in menus and other games, but sky doesn't recognize it. Any ideas why that is ?
update : it's a bug with android 11 
Can someone help?
If your device is compatible but google says 
-Force close all applications
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “Settings” in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Repeat steps for Google Play Games and Google Play Services
-Power your device completely down (do not hit the Restart button)
-BE SURE TO LINK YOUR SKY ACCOUNT TO GOOGLE TO SAVE YOUR PROGRESS
-Launch Google Play Store and try reinstalling/updating Sky
-If it still shows up incompatible, close the App Store again and wait a little while before checking back.
If really don't helps you need to contact google support since TGC can't do anything instead blaming google play system
What model device do you have?
hmm... can Sky run on a chromebook?
not a chance.
besides most chromebook hardware being annoyingly underpowered, most chromebooks don't have a 64-bit ARM architecture in the first place
any chromebooks that do don't use it
but chromebooks come with an emuation layer so that they can run the more prevalent arm apps instead of requiring the host architecture
but alas
it's been a while since i stopped using my chromebook but if memory serves that's only 32-bit ARM though, yeah?
I have two x86-64 chromebooks
they both run Android apps
ARM or not
Just not Sky ><
yeah it's only 32-bit ARM
you can install AIDA64 off the Play Store to double check, but
oh okay
x86-64 layering is pretty bad. You will have half the performance running a true 64 bit instruction on a 32 bit CPU.
Since it'd be processing it as 32x2
Hello ... How can I fix in some device's that it This version is not compatible with your device?
What device do you have?
if you have a relatively new phone from China, then you won't be able to :(
It could also be because your phone is not powerful enough.
It could be a glitch in google play. You could try deleting Google play store data and it could work.
I'll try that thanks
He said china means Huawei device
After Us Ban
Not all new china phones are banned
huawei, oppo, xiaomi, etc.
Only huawei on entity list so there's no such compatibility issues to other OEM
i had a oppo and a xiaomi device that didnt work with sky, even when they are high end phones
yes i depends which model version it is
Is same company
yes
Buy your local version
unless if you are in china
Some models are build with a 32 bit kernel and OS also, even high end models, if the company wants to cut development costs... It takes about 1/3 the time to build Android as 32 bit instead of 64 bit (roughly 20-30mins instead of 60-90mins depending on build box hardware)
???
1/3 the time does add up, especially when your building 5-10 different revisions of the OS for debugging so you don't release a phone that is a buggy mess.
.>
I probably said something totally innocent that skybot just didn't like.
Let's try that again. When you're building a Linux Kernel or OS, there is a build flag to target 32 bit or 64 bit in the defconfig file. 64 bit processors can run 32 bit code... Just like 32 bit processors can run 16 bit code. You can always go down, not up.
I see
You're just handicapping your processor by restricting it to lower end codewords.
Less labor time. Less development time. If you have to fix bad code, it's better to have the fixed test build take 20 mins instead of 60mins.
Android 11+ is 64 bit only, so future devices with this OS or higher will no longer be able to be 32 bit, finally.
YES

But... If the Galaxy A11 is set to get Android 11... Does that mean it's gonna go from 32-bit to 64-bit in an update???
I think the only exception is if your device released with an earlier version of Android or it's a wear/TV device.
Is your phone arm64
Mine?
Yeah
cough aarch64 cough
Yeah
Sadly, an update to go from 32 to 64 bit would require a factory reset. Don't count on a current 32 bit phone to get an update to 64 bit. 
The Kernel change would wipe the system
Do a backup and nothing changed
Certain system bits saved in /data would cause apps to close going from 32 to 64 bit.
Guys sorry my bad english language
( when im playing sky i saw blue lights and my phone brightnes down with lag ) someone know that?
I'm not sure what you mean, unfortunately
Hello please anyone tell me what happen and how to fix this ?
i already tried uninstall the game reset data restart my phone but still the same 😭😭😭😭
btw i use Samsung A30 , Android 10 so i don't think my phone is the problem here 😭😭😭💔💔
been like this for a whole day now :'D
have you waited?
are you running power intensive processes in the background?
The Send feedback option should send a crashlytics log file to TGC.
hhh my good people, I've ordered Realme X7 pro for my phone... I hope everything go well 😳
Whole day from around 5pm till now it's 2am here
what i meant was have you pressed wait?
I did it thrice but it's still the same
wait have you tried closing down unnecessarily background processes?
It won't immediately fix the issue, but TGC can parse the log and see if it's something on their end they can fix.
try not to run anything else when playing sky
And yepp i did wait for some minutes but it's still stuck at like 90% load
ok maybe try the other steps that I have suggested?
Yeppp i even reset sky data , uninstall the game , restart my phone , install it back and open straight after i done download it
I would check the play store and see if any other apps updated in the last day. It could be a conflicting app. In play store, tap 3 line menu, tap my apps & games, check recently updated.
Ah..so I'm gonna waste a whole farming day ig hopefully it'll be fix soon before next reset
ok but what i meant was dont open anything else when playing sky, or maybe just close down background processes using some sort of phone manager
I did i just restart my phone and open sky straight away but still nothing happen sadly and no i didn't use any device assistance
Some apps run at start up
yes
just try to disable some background processes
it will prevent them from running
otherwise, it could be an issue with your hardware and drivers
have you updated your phone?
okie wait
Yeppp just updated 2 days ago
Everything is updated already :((
:((
RAM /Memory has enough space? Wi fi or Internet conection is correct and working fine?
Just when are that game company add the headset for android players
As soon as Android has a better implementation of an app checking to see if other apps are playing audio. Currently, there isn't a good implementation in all versions of Android to release it and it work reliably.
Oh ok
Android fragmentation is pretty bad. Google has been working to remedy this, but OEMs still aren't following the rules. Essentially, you should be able to flash just a system image (Like Lineage, AOSP, Dirty Unicorns, etc) and it work out of the box, but sadly, due to OEMs not following Treble correctly, defragmentation attempts by Google still don't work that well, yet. (Manufacturer differences to their phones should be in /oem and /vendor, but Major offenders still put device specific changes in /system making fragmentation still a thing) Major offenders to this are Samsung, Sony, and Xiaomi. (Huawei was an offender also with EMUI issues with Treble, but they're no longer a CTS device OEM due to other reasons.)
Ya
Is sky compatible with miui? It's Android as well but it doesn't show up on playstore
It is compatible. Depends on your device. What phone/tablet is it?
i cant use some buttons on my xbox controller in sky, specifically the dpad and triggers dont do anything, i have a Xbox Series X controller, i can use the dpad outside of sky, i would assume triggers would work fine as well outside of the game, is it just a bug or is there anyway i can fix it from my end
I don't think those buttons are bound to any actions in Sky. My 360 controller didn't have those buttons bound
i mean... https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?s=controls-navigation&f=can-i-use-a-controller-to-play-sky&l=en i think its supposed to
then again, this article could just be outdated for all i know
Huh. Might need to TS my own controller. It's old and isn't used for anything else.
ts?
It's a redmi y2 but I'm getting a new phone so I'm wondering if it'll be compatible on a newer model
That's pretty low end. That's probably why it won't show up. Adreno 506 would struggle a bit. Newer Redmi's should work.
Stay away from Moto E or play series or the Samsung J series phones the A10 and some older A series tablets if you're looking to upgrade. Those all have 32 bit systems that I know of.
It's a discord bug. Custom emojis can't be on second line or lower
Ooh okay
Why can't I download the game even if I have android 9?
@wanton sand have you checked if your phone is compatible?
Hey I plan to get galaxy m21 with exynos 9611 chip will sky work or not?
https://browser.geekbench.com/android_devices/samsung-galaxy-m21 seems it lacks Vulkan, so most likely not.
Unless it's a leaked benchmark and they haven't tested Vulkan
Oof gaming without vulkan on an arm system has to hurt
Like ouch
does arm support OpenGL? I forget
TT
OpenGL is always support on all phones
If your phone doesn't have OpenGL why there's animation on your phone
It's because OpenGL is a basic rendering API
Will we have pets?
as far as I know, there are no such plans so far for pets but you're always welcome to put that in #wishlist-and-ideas-archived
I doubt it, cuz TGC said they can't add it (iirc, I could be wrong but I did read somewhere about it)
On a side note this channel is mostly for android specific questions since the active users here are more knowledgeable about androids, their softwares hardwares etc, more general questions are better sent in #questions-and-help 
Ye i did, it's an android 9
What phone is it? Some don't have proper support like Vulkan or a 32 bit system instead of 64 bit.
It's a Ulefone note 7p
Will it ever be possible for andriud users to use ingame headphones
What?
SD 660 can barely get 30 fps. The Helio A22 is in your phone. If a device that benches a graphics test 300% higher can barely handle the game... That's why your phone isn't compatible.
I would assume a GTX970 min would be required and a decent 4c 8t cpu as well if it ever does come out for PC. Any older graphics card wouldn't have Vulkan support.
Ok
Using boosters is against tos I think? ah nvm disregard
nope
they mean like in terms of performance increases for the phone itself
newer, high-end Samsung phones have a game booster built in, as do a lot of OnePlus devices, try looking for one from your device manufacturer specifically. if you don't, well...
do NOT do this unless you remember to reset everything back to normal when you're done, but if your CPU is the reason your phone is struggling you can open up developer options in your Settings app and enable "do not keep activities" and disable "background processes" to try and stop your phone from running other stuff while Sky is open
can i add my apple id and stuff into my android so i can have all my data from sky 💀
I dont think so since with android to login you need to download the game with the google account you have your store in (atleast I do) to login to that account
you can sign in to both, yes @fast hearth
sigh
now i need to save up 150 dollars to get it fix
if i delete my data off of google play will lose my role as a beta tester?
No, you have to manually opt out. The opt in process is saved to your account.
The technical thing that happens is local data and cache are wiped. Account settings, opt-in process, etc is saved on Google's servers which doesn't get wiped when you clear Google data on your device.
For reporting a bug, where do I go to find out what type of android? Is it talking about version, or like what software update?
Iirc you'll only need the Android version when reporting bugs
? I don't get what you mean tho. I'm trying to reports bug but I'm having a had time finding it.
OH I found it!
Does anyone know why the screen recording tool is different in android than iOS? Is the reason it's not implemented similar to why external music doesn't stop the bgm?
Android's permissions system is different for record_screen, so yes, similar... Just slightly different.
Mmm hi.. why Sky didn't support on Redmi MIUI12 version? I used to play Sky Beta and Live version before, but after big update of my phone. I can't play it anymore. It's not even available in my play store 🥺😭
@maiden trout try the steps in the second half of this message^
Oh it works.. thanks! 🥺❤️ But I have to wait again for the Beta invites, I uninstalled the game before because I can't update it. Thank u so much 🥺❤️
Can i see the price of the next spirit 👀✨
There is none until the offical price costs are out when they arrive. Any other price list you see are either estimations or from the Chinese server which can differ from ours.
the estimations are sometimes quite close
To complete a spirit usually having around 100-120 candles is a good bet. Plus around 15 hearts or so (and at least 2 ascended candles)
"Sometimes." Yes, they sometimes are but they're not always accurate nor are they the official prices. Sharing them can lead to misinformation and that's something we don't need right now.
we can estimate that the piano would be very expensive :(
I mean, I wouldn't be surprised if it turned out to be that way. 
Although, my apologies I can't give you an exact answer but I suppose it is what it is. You could ask outside of the server but just note you could be misinformed as the costs may differ when the TS arrives. 
How do we check the acct if it is there?
Like when you trying to reinstall the game, the account will automatically connected to the game
Using emulators is against the Sky TOS, @misty compass. Please don’t use or discuss emulators here.
@upper sail where can I discuss this?
@upper sail is a bot and cannot reply to your question like that
try discussing in private group dms or something, but just don't use that software to play sky
I literally wrote a long question. Long story short, I have a medical condition and the Dr. advised me to limit my time on the phone daily. Lately playing sky for 2-3 hours daily plus all other phone stuff caused me some health issues, and hence I bought up the topic.
Not sure where to talk about it, and do not want to violate any rules here.
then
I also immediately deleted the question since the bot flagged it.
Using emulators is against the Sky TOS, @karmic elk. Please don’t use or discuss emulators here.
yeah

You should also limit your time on PC if you're asked to limit your time on the phone.
Besides, using devices other than phone and iPad to play Sky is not allowed. The Terms of Service state that such behavior would cause an account ban if found.
In all honesty, if a medical condition requires you to limit your time on phone, you should probably not play any games on phone at all
Do you have a question about android?
Sorry
Oh....
Do you have a question about android?
Sorry @stone linden need some time to check this up...
Players cannot unlink their accs by themselves, you would have to contact support. Tho someone has said that they contacted support and support wasn't able to unlink, so it's not guaranteed to be possible even with support. Worth a try tho
... yep, what Salt said basically
!support
You can contact TGC Support via the menu in-game by clicking the cog icon ⚙️ in the top right corner of your screen, then clicking Support > Contact Us.
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
Pspsps even recovery code can only be used with support 
yeah i know but can i still use that to get my account back?
im moving from ios to android and im wondering if that works
Easy way would just to log in to the same google or facebook or whatever acc you linked it to on both devices
if you linked your account to Google/Facebook you should be able to switch from iOS to Android easily
i did link it to google though
Use the same Google account you used to log into iOS Sky
Go to your Android phone and log into Sky using the same Google account
The progress will transfer
In fact, you can log into both devices using the same Google account, the progress will sync seamlessly
wait so i need to log into google play using the account i used in ios?
yep
and then i press "sign in" in sky?
If you have multiple Google account, you can log into both accounts on your Android device. When you install Sky on Android and upon your first login, you will be prompted to choose the account you want to use.
oh i see why it isn't working now, i pressed the wrong account
Welcome back to Sky... and welcome to the world of Android

it still isn't working
, even though i used the account in google play it's still the old one
-
Make sure you are signed into a Gmail account on your iOS device, whichever was linked to your Sky profile. If you are not signed in, you wont see your progress.
-
If you are already signed in, try visiting the Account menu to see if you just need to restore your progress. There should be an option to abandon the new account and replace it with the original.
-
If none of these options work, please Contact TGC as soon as possible. A customer support agent will review your case and see what they can do to help.
That
Welcome Spark! Thanks for joining the few of us who actually try to help people here!

im just gonna contact support, thank you so much for helping though!
A week ago samsung c9 had around 20 or 19 fps now it's fps dropped and constlation keeps refreshing and ice has weird heart texture bug 
we all try to help people, and this isn't a private club
Report any bugs you see at #report-a-live-bug
Constellation bug seems to be affecting some of the devices out there
the constellation refreshes when you have facebook connected to your account and the serendipity matchmaking enabled.
it's so you don't get paired with a potential new friend who is offline.
I'm surprised a Snapdragon 653 can run Sky. My 670 has some issues trying to go above 40 fps which is why 60 was locked out from it.
so how long does support replies usually take?
That's actually the first device I've ever seen that actually has an adreno 510
Last info on SLA (response time) is 5 business days per #known-issues
ah i see, thanks
So if i unlink facebook it will stop refreshing??
I'd assume that's the case.
Hi everyone, will there be an update today? Because today will come traveling spirit
Usually TS don't need updates.
Thanks
I wasn't here to argue on the TOS.. I just asked if it's allowed or not, and got the response back from the community. No one is breaking any rules or intended to do so. And I wasn't asking for medical advise either, that's what doctors are for
Hello.. Is it me or a different TS arrived?
it seems to be occurring for all of us ^^ I'm sure TGC is aware of it and working on a resolution 
The spirit of the gospel is different from the information. What's going on?
will they change it?
Probably a server bug.
Really?
Just grab it first. If they change it then you lose out.
Already on it 🦀
But beta somehow got the right TS
I grab all the emote
Will TGC take back the items we exchanged back?
what is going on
This seems like the kind of thing that game companies give out apologems (apolocandles?) for
→
( ・᷄ὢ・᷅)
I think tgc is in the process of apprehending Kreb Walker. I have a server error without the "check your internet connection" part.
i already did luckily
Will they return the supposed TS?
yea i think so
Come on TGC give us apolocandles.
Hello, I want to ask why the phone LG K30 is not compatible to download the game
Android 7.1?
What devices are compatible to run Sky?
#android-questions message
Uhm i still have the cosmetics i buy from the krab walk ts am i gonna be banned? 
@hallow grove the android my friend have is Android 10.0.0
Am i lost into another server or
I get the creb emote
Like seriously-
And + i'm not hacking, i'm just get online and get relive the spirit
Can someone halp-
I was saving candles and hearts calculatovely and then they do this...😡😡😡😡😡. I had 106 or 111 candles and 15n hearts which was enough to buy all from the spirit and one hour later they correct the error
How about Players who accidentaly unlocked and had stuff from wrong traveling spirit (crab one) is they get banned or get their stuff back
Is it okay to use game plugins? It does not violate any TOS?
What game plugin? The one from Samsung?
The device may still be incompatible due to other issues, such as lack of Vulkan support...
If I'm being correct that your friend is using this device, it's probably due to weak CPU or insufficient storage space. In any case, even if it's listed as compatible, the gaming experience would probably not be smooth.
@trim breach I think using that tool, which is used to modify screen resolution, manage device heat, and manage memory in the background, shouldn't violate the TOS.
Thank you!
hello! I'm very new to sky here, why does the game look kinda blurry even in the highest graphics?
What device do you use?
🤔 the game should work correctly.
Check the settings in Game Launcher
Or game plugin... they've renamed that tool a while ago
(I don't really like the new name...)
How blurry... is it possible to post a screenshot here?
hmm how could I say it
it looks pixelated if u look at it closely
I'll take an as rn
The graphic of this game is not exactly the most beautiful
Do you by chance know if it is an Exynos model? The 8895 wasn't Samsung's best CPU. If the phone is a Canada or US model, the Snapdragon 835 should handle the game quite well.
oh cause I've seen other screenshots and recordings and they look smoother than mine
how do I check the specs of the phone
Can you go to settings - about phone and get the model? That would let me know which chip it is.
Should be N950U, N950U1 or N950W for US or canada
All other models are exynos
Exynos CPU 🤔
Yeah, it's an Exynos. It will run, but it won't look good. The game turned down internal res to improve performance.
in that case it's unlikely there will be a fix
I see
With that phone? You might be able to force a higher resolution with Samsung game booster, but your frame rate will suffer.
Like 10-15fps suffer

Just so you know, the in-game screenshot tool gives better quality pic than normal gameplay
So you might still be able to take good screenshots
You're welcome
and welcome to the world of Sky 

Hey can i have a recommendation of an Android phone that can play sky in high resolution without lag
Any flagship snapdragon in the last few years or new Exynos in the last year. Don't know if the Exynos in last year will be a smooth at 60 fps, but should.
when will the game be FULLY playable with controller only?
cuz I can't play without needing to use touch sometimes
My exynos phone still 
buy Qualcomm one
215 ?
is this normal? My internet connection is good
a few other people have reported similar problems, it might be an issue occurring right now
although it would never hurt to restart your game/device 
i cant relive the crying emote spirit whats going on?
For the daily or normally? Daily is shiver today. (First spirit after the door exiting forest clearing)
OMG ITS BEEN DOING THE SAME FOR ME
Im here sitting for at least 45 minutes, pressing retry
the wifi is working for legit everything else except sky
Yeh me too 😔
Well it was fixed awhile ago, did restart the application. I try to reboot my phone.
??
I recommend uploading it to Streamable
When doing the Season daily request for me be like ; I avoid the Golden wasteland because my phone get laggy and also sometimes they said I have to reconnect to the wifi even I am connected to the wife. And I know how you felt. NOW THIS IS PAIN.
😐
My friend has an android so I’m posting for her because Shes busy rn,
She’s tried reporting but heard no response, her phone crashes when she enters valley and it also crashes when entering the area of the daily quests so she can’t take part in the event :((
Does anyone have any advice? She did prophecy fine without an issue so I don’t know why it’s started now and she’s tried uninstalling the app and reinstalling it again
If she reported in our bug report channels, those are for reporting only and not support
Hopefully other android players here have tips that can help! But she can always reach out to TGC either by DMing @compact basalt or contacting support in-game
I'm looking for a new phone to play sky on, with good graphics, any recommendations?
It sounds like maybe a newly installed or updated app could be running in the background and hogging ram. If the app is closing in certain, high memory places, that could indicate an oom (out of memory) issue. I would double check any recent updates or new apps, like a new launcher. Those use up quite a bit of ram and always run in the background.
Any newer model phone in the last year that isn't a "low end" device. I.E. mid range phones or higher ($300+). If you're looking for a lower price range, higher end phones that are refurbished or gently used might be a good option. An example is the older Pixel 2 or 2 XL that you can get from places like Swappa for $95-120. Those are about 2-3 year old but they were top of the line back then and would run the game fine.
thank you so much
Hello all, hope you are having a good day so far. Uh so I get this notification from sky occasionally like this. I'm just wondering what "A friend" means. Does it imply that a friend I blocked saw my message and liked it? I just want to know :"D
Oh that makes sense XD
You sent the same image to two other channels, is there something you need?
does anyone know why sky looks so blurry on android even on max quality?
i have a pretty good phone so
Android lacks optimization since the game was added on androids less than a year ago. It will take time to optimize game for every model and manufacturer
I hope that is the answer
Hi guys
😭 i need help
I switched from iOs to Android for my games, and i got my sky account already but the in app purchase isn’t available
Im not sure what to do but i would recommend contacting customer service, or asking at @compact basalt
There is a restore purchase option which you can try. If not, checking with customer service would be good.
!reset
The Eye of Eden resets once per week.
Next reset is on Sunday February 07 at 00:00 PST (In 1 day 19 hours 40 minutes 18 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
Will the ts be there when Eden statues reset or does the ts go when Eden resets
The TS leaves after Eden's reset, departing when Monday reset happens. ||You still have time to grab your ac|| and a few things from them. 
But alas my ascended candles I have right now are around 1.75
Also, do spoiler tag ||statues|| 
Please spoiler tag ||statues||! And perhaps ask in #questions-and-help or #eden-spoilers since this is for android/phone related questions 
Is it possible to change my google account without losing all my progress? Ive just recently changed my google account and i dont want to use the one i made from when i was a kid ;-;
Bruh -_-
so im stuck with this until the day i die huh ;-;
Ill try customer support maybe, if they dont reply then ill just pass
do i have to go through this every morning?
/eh- not just you could be a regional thing
😭
So I keep crashing in Wasteland where the krill and manta are, and then the entrance of Vault- How do I resolve this?
game crashes usually happen when your phone overheats or is running out of memory (not storage). Maybe try cleaning up any background processes. Does this happen in other power intensive places, like Sanctuary Islands?
hi! does anyone know how to unlink my google account to replace it? It seems like i could only sign in or sign out and cant click the unlink button :((
@fast hearth unfortunately we can't do that manually, you have to go through support for that and explain why you want to do that
thank you! will reach out to them now ❤️
anyone know a list of androids that are able to run sky? i’m confused about the oreo and higher since there’s no real list lol
I have ( Xiaomi 9i ) but i can't play Sky because incompatibility issue why ??
guys i have note 8 its so laggy why? some note8 user here?
There’s no list simply because there’s too many devices to list
Bug reports on the note 8 don’t appear to list lag issues, but definitely fill out a bug report yourself in case it’s a new/underreported issue
It could also be your internet connection
@fast hearth is it the Samsung Galaxy Note 8 or the Xiaomi Redmi Note 8? Cuz that makes a difference.
Do you know if it's the Exynos or the Snapdragon variant?
Once you have the app, you'll want to go to the CPU tab and look at the SoC Model
Okay... Of the two variations of the Samsung Galaxy Note 8 the Exynos variant is weaker than the Snapdragon one.
There's the two CPUs under chipset
But the main dealing for sky is the GPU which you'll see at the bottom
The Mali-G71 MP20
Should be the GPU in your phone
You can double check that by going to the display tab in AIDA and find GPU renderer
so i have no chance play without lag?
So here's some tips to improve performance. That phone should be more than powerful enough to run at 30fps. Make sure the battery is above 50% or at full. Ensure that there are no background apps open like Facebook or Twitter. Surprisingly the McDonald's app and the Walmart app runs in the background a lot. if you'd like to know a method of forcing apps to stay closed I can tell you that.
Not every background app consumes a lot of system resources. and the two settings will only prevent non-essential background apps from running
Some background apps are required for Android to function and those apps stay open
sure
Launchers do usually though. Their footprint is roughly 100-300mb
No no... There's no need to manually close them
Some of them will just reopen automatically
Every one of the ones in that list look like default processes anyway
That actually won't help sky
Yes
sure
And you can turn them off when you're done
Because they will prevent notifications...
ahh
okey i understand now
if im gonna play on this settings when im done off right?
Ya
thank you so much <3
Beware of overheating! That can reduce performance dramatically
The high performance mode may help the game run better with the expense of thermal and battery
And the resolution doesn't really matter all too much because you won't notice it in game. Sky automatically scales the graphics down so even 720P won't be reducing the load any
Search for game launcher in the settings
does someone know a good translation app that be Incorporated to the keyboard ?
gboard
search on playstore
thank you



Maybe the older note series Android phones don't come with it pre-installed...
The phone isn't bad
Previously the note series phones were built more for work use and less for gaming. Hence the more square design and the stylus
The S series smartphones were built for gaming and media consumption which is why they have a more friendly round look to them
They kind of broke this trend with the 20 series making both the s20 and note 20 nearly identical except for shape
Ya
sure
Hey, seems like my Sky and discord are combined. I opened discord through Sky and whenever I'm getting back to Sky by exiting from discord it's not working. I'm trying to open Sky but Discord is getting opened. Any clue about this anyone?
@fickle tide whats ur phone?
Using emulators is against the Sky TOS, @quasi willow. Please don’t use or discuss emulators here.
Actually no! Only in those areas I mentioned ||also that other area in vault, but not the office||
Mi Note Pro 7
Where did this headphone come from
!beatsbyelder
The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)
I am sure that is on the list of things to do but it is low priority since there is a solution to record on Android. They have other higher priority projects to implement. 
How can I get sky on my android device if there’s no download button-?
???
Is your device compatible? You can check the pins to see a list of minimum requirements for your phone to be able to play sky
Oh I understand now, thank you
Yes. Google play games recorder
Even on chinese sky have bulit in recorder
But the feature is same. You can't record internal sound.
And you can't record videos without UI . *Still don't know why iOS have that feature
It's the way iOS handles recording requests compared to Android. Android will only allow the screen to be recorded and not allow removal of layers of processed graphics. The UI is one layer and it is simple to remove it, but Android is an interesting "sandbox." You can tell the renderer to do this or that but on recording, you can't separate the layers, only get the whole screen.
Hi, playing sky in larger monitors with the help of samsung DEX is not against the TOS right? So, my account is safe from getting suspended or banned?
Yes, It's safe
thank you
!lovenfortune
Friendship is in the air! The Days of Love event will begin on February 12th at 12pm noon PST (UTC-8), ending on February 21st at 12pm noon PST (UTC-8), and overlaps with Days of Fortune for a little over a week. More Details in the Blog 🔎 http://bit.ly/FortuneLovePreview 














@subtle pagoda oh my gosh sorry for ping but i think this is the command you wanted for right? soz for pinging again

Please tell me your policy for getting a refund
I think you'd need to contact google since they're the ones handling the transactions, not tgc
I've had to ask for a refund before and it worked just fine! Although it does need to be within 48 hours from that purchase iirc and you need to have good reason to ask for a refund cuz there is a possibility of your refund request getting declined
I want to get a refund for all the goods I used for the game..
When did you buy the goods?
I don't think that's possible? But you could try contacting support in game 
Unless all of the goods you bought were within 48 hours, then I think that's possible at least
Please. Could you send me a support link?
!support @fast hearth
You can contact TGC Support via the menu in-game by clicking the cog icon ⚙️ in the top right corner of your screen, then clicking Support > Contact Us.
If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs
some chinese phones may not be able to download sky from the google play store. If your phone is not compatible with google play, the best chances are to download the chinese version from the appstore that has already been installed in your game. However, if your phones is just not powerful enough for sky, then you can't download it. 
Let me explain the some chinese phone context.Newer Huawei phones *or after US ban and China version's phone with no preinstall google play services are not compatible.
And if you download chinese version you have a bad time since you can't pay anything and limited play time. Also the lag is on barely playable state.
not just Huwei phones. I can't acsess Vault, Golden Wastlands or Villiage of Dreams
😦
wait why is that?
algum Br ? 😶🇧🇷
Does anybody here know why my friend cant download sky on his samsung? Maybe?
what device does he have?
some samsungs may not be able to run the game
Galaxy a 10
Yeah, the A10 is 32bit. It's not compatible to play sky. 
Thank you!
yup. sky requires a device that is 64bit unfortunately
That is sad
is there a work around on a laptop
you can't play sky on pc, although tgc might develop the pc version in the future. your friend is going to have to get a different device if he wants to play sky right now 

i don't believe there is any way to delete your account on your own, or even with the help of support, but you can try and ask. the best way to start fresh is to create a new account, although it is recommended to avoid doing so on the same device, since it can cause problems with both existing accounts
its still possible if your device is able to clone apps. many new devices have this feature, so maybe you should check if your has it as well.
its placed in settings > apps > dual apps
okay
Hey y'all. Whenever I am trying to play music or a podcast while playing sky, the music/podcast app ALWAYS crashes as soon as I go back into sky. (stitcher, youtube music, pocket casts, audible, etc) is there a way that I can fix this? /Why is this happening?
Game got updated and specifically for android it says that graphics were updated for newer phones. I wonder what does that mean? 🎉
[Android] Updated graphics setting options for some newer devices
Hello, im having issue with big fonts, im using Samsung s10, and i just update the phone software and add the patch to the game, still having big font
it could mean that the way u access the change in resolution in the settings is different?
hmmm try restarting your phone or try adjusting the font size in settings and see whether that would work
by settings i mean the phone settings
I send a ticket, i did that already, i dont have big font on other apps or on phone
I had the big font on my device before
in sky^
after awhile it just suddenly switched back to a normal font
i found that weird
Oh
but do try restarting your phone and see whether that would help?
I will let app open to see if it change
I did that already
oh
Hey y’all, now with this update my friends device said this...is there a way to fix it?
@fast hearth second paragraph here
Yes, of you pass safetynet, follow those directions. If you're failing safetynet, that message is working as intended. In that case, you might need to contact your phone manufacturer on why you'd start failing. (This is a rare case, usually clearing data and cache of play store and play services foxes this message)
Okay, he has an Xiamomi Redmi note 5
Thank you
"[Android] Updated graphics setting options for some newer devices"
anyone notice anything different?
settings are still Default -> High perf. 60pfs -> HD 30fps for me
i don't see anything different myself either
That is for devices like the Samsung Galaxy S21.
That's basically saying they added support for the newest hardware past the Snapdragon 865 and equivalent from other brands
Unless you have M1 mac chip macbook with latest Mac OS
M1 is Arm64 and can play iOS games natively
The mac version hasn't been tested or optimized, but yes, you could play sky on one for now. Although the devs can also disable it if they need to (I'd link the post, but I'm on mobile
) so its probably best to just wait for a pc version
Yeah... Though the experimentalist in me wants to kind of know what kind of performance it gets... Obviously the M1 is a powerful processor... But without the proper optimization does it still run it smooth???
I thought Apple patched out being able to sideload iOS apps on the M1 Macs
Lots of stuff became box shape too
Probably
if you're not sure feel free to report at #bug-reports-android 
I can't join up to my sky children because they haven't updated theirs 😔
OK I've already reported it.
website says iOS apps on mac is a feature
Are you guys ever gonna make a 32 bit version???
Idk, we are not devs
i wasnt asking u, i-
They finally fix the home screen bug
sideloading being the key word in my message
they're never gonna
get a newer device :V
if you're on a budget buy a used OnePlus 5 or higher
Devs don't even read this channel, only us normal players here

Oh 💀
that's not true actually
they just don't speak here very often
Oh, they do? 
I thought they mostly read wishlist, feedback, and the beta channels probably- 
They won't make 32bit because Android 11 is only 64bit so they probably just don't make 32bit. Also making 32bit just make game run worst for medium end phone
Performance is already bad for my 64bit. If my phone is 32bit it will make it worst
99% of all 32-bit phones out there would be too weak to run Sky anyway, really
The game was initially developed for iOS which has been 64 bit for a long time and Google is phasing out 32 bit. Adding support for something the creator of the OS is phasing out seems counterproductive.
I'm having all this too
Anyone else on Android felling like they got better FPS and lower heating now?
After the latest update
Actually I've been having the opposite struggle
A couple weeks ago my phone had a bigg update and ever since then when I play stay the graphics have gotten reallyyy bad and it overheats more
I don't know why :(
And the whispy clouds or water fall effects are all pixels blocks
It use to work really good before my phone was updated tho








