#android-questions
1 messages Β· Page 3 of 1
yeah versions 8 8.5 are having problems
Well after the event I guess hahahahaha
When that problem happened That we couldn't get into the game For weeks
Did we get compensated after that?
Not really maybe? I dont know
You can't open it too?
Yes, I couldn't play And the game didn't open with me for weeks
I will delete my sky for now and wait for the news if we can open sky again hahaha
I can't open mine after update
If after one month I can't open it good bye my friends I will never play again
Yeah
I think I will do like you
I'm tired of these problems
Really that's frustrating
Yeah
about compensation only selected people qill be given not all so yeha kinda sucks if this happen again for a week i might quit the game im a android 8 , i feel soon the android 8 will be gone to their list because the game getting higher on graphics and storage uses
Note that TGC isn't really known to give compensation in the first place
Best case: the wrong people get it (aka unaffected platforms), worst case: nothing
true some of my friends are not affected they got the compensation if like this happens
True my iOS friend got compensation instead of me who's unable to login for weeksπ
Oh. It's crashing again, I see.
It's not just me then?
I thought they fixed it already since they released the update for android considering there were a couple of reports in beta about how some android players can't play sky. Idk anymore.
How long is it going to take to fix this time? With zero compensation too I bet π
Seems like a couple hundred candles would be missed againπ₯
likw the previous issue take almost another week of waiting again
Last time android players can't open/play sky, it took them weeks to resolve it. But I think that bug was experienced by mostly android 8 players or something, with few exceptions.
its almost a week of waiting for that time a waste of seasonal candle lucky i finish mine after the new update come I haven't save a single candle for converting well some people forced to used money to complete the season, i know they wanted todo that one people force to buy seasonal packs to complete now if this one takes another almoat week of waiting well somepeople again force to buy seasonal packs to get the cosmetics for the season


Umm I haven't gotten the update even .... what should I do???
huh thats odd they release few hours ago the android update which cost to much players can play it keep crashing
I got the update just now thank you!
π₯²u wont be able to get in the game
hello, is the motion blur in the latest update a new update or a bug? And does anyone else have the same experience? because I feel the motion blur makes me dizzy and uncomfortable to play
I just got in tho....
And I'm playing now
did it open?
Yeah I'm doing my dailies now
lucky for her or him us android 8 sad
before update we cant tp to our friends and play now the update we tp also play to our friends
Yes, it's a visual, graphic bug.
i think you have a good phone which phone is it?
It's a Samsung A51
android already got update
android version?
Android 12
Oh, my CH play can't find skyπ€
android 8 are suffering 
better to, we can't really discuss or even encourage violating tos here
OH NOOOOO
Okay!
whats CH?
i just update mine and is scared to log in-
It's the play store in my phone
which device has that CH?
I use xiaomi
Sky is currently on App store, Google play, App Gallery (for Huawei) and Nintendo eShop, download the game from other site is a violation of ToS
This icon is google play...?
Hmmm, it's oki, I never heard of it being called that way, maybe I'll google it..
Okay!
(The result does show me google play, so I guess it's a name that usually called in some regions..)
check your playstore if your using android 8 well expect for crashing
I just did, does the crashing only happen with android 8, cause I have 12
yup android 8 will have that issue higher android are fine
Ohh okay, thank you π

I don't see sky app on CH play anymore 
Anyone know how to update? Especially someone use oppo f9
wasn't the issue with android not updating fixed? Because my friend still can't join me
Same problem with me, I cant open the app after the update :(
@fast hearth i guess u are Vietnamese, right? CH is short text of "cua hang". The international name is "Play Store", and they translate to Vietnamese is " Cua Hang Play" aka "CH play" βΊοΈ
Still no luck on fixing the crash status for Android?
Sky is no longer available on vietnam and we cant buy stuff on game
Anyone else seeing lines or broken frame work when flying or skipping? It's hurting my eyes quite a bit
Have u try Visa? Momo is not working but I'm not sure about Visa, haven't check yet. π€
Visa also that. We can't use any way for buy stuff on game, because they being write "don't have in your nation".
what if TGC says sorry sky is now not available to android version 8 π₯²
i am dying to play sky π₯Ί
I dont have visa so cant check
This is painful yet... It might happen in the futureπ
They're not stopping
Please lower your expectation because TGC is working to fix the crash bug ASAP
Yeah
Android 8 have some issues
I deleted my sky thought after update I can't open it after it shows the logo
yeah
Iam just gonna wait the devs are working they say
panicked π
:'(
I have the same problem like u and im Android 8.1.0
Lower your expectations, guys. They're working to fix it ASAP
I feel like I wanna start hiatus after Wasteland constellation, because my Visa credit in Vietnam being blocked
how long?
Don't know, but they'll announce update fix on #known-issues so pls be patient
i am dying 
They take a while to solve the problem but they always end up fixing it, the wait will be worth it, like the other times we were trying to access our sky account and then got kicked out of the game after TGC logo or Lobby, for the same android 8 case

.......
Is anyone else using android 9 and not having their game update at all like I just want to play sky with my sibling again

Btw, I'm on beta (Android 8 & Android 11).. it's sad that my Android 8 can't play beta anymore. Tgc didn't release any update about fixing Android 8 π₯² idk if i can play beta on my Android 8 anymore, maybe they'll release the update and maybe they'll not π₯² let's just wait (pain
)
yeah just saw play store stating its not compatible anymore so yeah... such a pain indeed
well thats the sign for us Android 8 vanish to sky most of thr veteran android player are under the Android 8
Guys I'm Android 8 and I Updated The game but it's still Crashing when I open it Up
Ok, did I the only one who can't play a game cause it's crash?
All android 8 device has issue
Ok I see I'm not, uh typical
Me too
im android 8.1.0 im crashing after the update
So..we going to wait again two months for that been fix?
Did this Happened before? I've been playing this game for 2months now
Yes it was
And it took more then two months to be fix, many who didn't get ultimate rewards from season of Abby's cause of that
Lucky you haven't stay cor too long i play like 1 year and 8 months now nothign change every event or update release bug here bug there
even on beta no update im sure weeks to fixed and we missed this season again
Lol Dw I'm only Seeking Black Outfits so it's not a big deal to me
1year and 9 months, yea it's happening almost Every update
Wow looks like it's a common thing in every Update
Yup it is, at least it's a reason for us meet and chat here
Yeah
we keeo reporting here it takes like weeks to notice it
And months for fix
How to Mention Admins here?
Um.....no way?
you can't its useless
Pls read #rules first

We can't so let's gust sit here, suffer, wait and try to report by hoping what it will be fix.......as usual
Players with Android 8 devices may experience increased rates of crashing due to increasing technical limitations.
Source: #known-issues https://bit.ly/3poD0Ng
fixing takes slow because they develop for playstation now im sure it will delay like days and we missed seasonal candle and force to buy seasonal candle packs
We now that
yea yeah not increased rates its permanently crashing tbh
Season candle packs? Pfffff no way
last abyys i bought because tragedy happen like this so yeah i just used my saving money to get the ultimate
As if we still didn't get The Update at all π
we got one still meh bugged
Yup, so if you don't have money for buy candels well...no ultimate for ya
How about android 11?
They'll announce it on #known-issues sooner
android 9 and up are fine except for visual issue blurry motion and everything
now im using my moms phone todo my dailies so yeah
Maybe they will announce, but do they fix it soon? I don't think so
lets see well its early in the morning for them i guess i dont know its a guess of day for them
yeaaahhh as expected
I'm on Android 11 vivo y11, game crashed after the game loads
Our only way to stay informed it is waiting the announcement or news if we are still alive or not in the game
I really don't want to be pessimistic, and make everyone sad, but hey, I'm old enough android user, and I saw how it happened many times, so I gust realistic
im using vivo but v7 still crashed well maybe our specs cant handle that much much better to report it
I already did
hmmm isn't the newer android versions has better specs ?
well we wait thing if you got a friend that can do the dailies for you its good
not all tbh
Nope android doesn't
oooooo
Cries in solo player
your not alone πππ
Or, you can gust walk really slow, don't fly, don't turn camera and watch ground, and if you crush, gust came at the place where you were"safe point" and gust walk again
Lol i can only take one step then crashed
i regret i update my game
That means it's to heavy for your device
maybe you need to clean some storagefor spaces
Maybe, but I don't sure it will help
I already gave up some apps
tomorrow is days of summer poor android 8 player who cant experience and e joy with friends im stuck playing other games to kill my time while working
Uh....my work kill my time for sky, I wasn't been there for long time, gust shot visit, but now it's going to be or much shorter, ...or never
I hope for first
I also just suddenly cant play on my own account, and the weird thing is that i CAN play on others accounts
And im on android 12
weird indeed android 12 supposed to be fine o.o
why does sky looks a bit pixely after the shaders update, there's this tracing effect where you see previous frames fading out subtly
Cries in Android 11
Android 11 gang
Im playin on my brothers account now cus mine wont work π
Maybe it has to do with one of the cosmetics my kid is wearing, i cant possibly think of something else
Are you guys not able to download the update yet?
Android update is out
We can but it crash a lot
Like a LOOOOOOOOTTT
im an android 8 user and i cant even enter the game
Me too 
Anyone else experience this?
Weird, I'm android 11 but I don't experience any crash at all, except that one time my screen multiplies like yours Dice
What's the term again? Screen tearing? Just updated to the new version and it sucks
I don't know but I kinda called it like when our skid is in a slow mo or something
The matrix lol, thank you @sullen sparrow
Hahahah kinda like that, I hope it'll be gone for good cause it's tripping 
hello, I play on device Mi 9T and I haven't been able to update sky since I didn't see the app on PlayStore. Is there anything I can do?
Is there any prediction of when android might force update my sky game?
We have new event tomorrow...
so it probably...later today
Motion blur, mostly all devices have it after this update, especially android and switch .
Didn't those problems happen in beta? So why does it also exist in live? Isn't the beta there to modify mistakes and problems in live?
Yes, technically.
But last time we had a beta update was 6Β° August, we had reports all about this bugs of this pach, still it had come in live.
The company organization is quite bad, they probably focus on next season and new Halloween event
Is it possible to downgrade the game so that I could play it?
@cyan marlin please don't discuss or encourage the use of APKs. Downloading illegitimate copies of the game is against the Terms of Service and could contain malware. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility.
Oof alright thanks
Hello do any of you here have tge prize and picturs of the marshmello bon fire in sky l need to know
It's $19.99
Are here any picturs or video of it pls a friend offer to buy it me l need see if its worthy
Tnx you
I just updated the game and now it doesn't even open T_T Is anyone else facing the same issue?
Yes
I shouldn't have updated the game

I'm not sure if this is already brought up but the flowers in Performance, and maybe some other collectibles (clams in Sanc and Abyss area) seem to disappear after collecting at least one.
Apologies if it is repeated.
I haven't done that before. I have to look how to do that π
@fast hearth please don't discuss or encourage the use of APKs. Downloading illegitimate copies of the game is against the Terms of Service and could contain malware. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility.
Yes, it's probably a way to decrease stress and lag on older devices when you're moving around
Hope tgc solves the issue soon. No candles today Ig 
the day of sunlight is starting tmr and i cant enter the game, i cant run canldes, i cant do dailies, i lose contact with my friends
@heady willow please don't discuss or encourage the use of APKs. Downloading illegitimate copies of the game is against the Terms of Service and could contain malware. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility.
what can we do only is waiting the pronlem to be fixed? how long will it take ?
well for android 8 user need new device im sure they wont do something about it some phones with android 8 are incompatible now my friend try to search it the sky i turns out yeah goodluck to us
anyways- flashbacks to this

π
am i the only one who hasn't received the update ?
check Googleplay, the update is probably up now
the game is getting high requirement graphics now
Now I know why π
Still my android 12 devices crash with my main account but not with others
so android 8 users are no longer able to play sky?
well its happening soon so yeah its sad some people cant afford to buy new one sky is the only way to fight their sadness to it
smh time to say bye to this game then
on beta no update for the crashing issue they released on live without fixing the beta first
Wait so.... i can no longer play sky? since im on Android 8?..
What's the purpose of beta if they still release bugs and don't listen to testers.
im so sad that i cant play more, i really love this game...
yeah same... i even planned to buy some IAP 
make this loud they put report system but it take weeks to recognized and fixed it
Same, I'm planning to give myself a advance birthday gift but seems I can't

I'm aware of that... Especially I've experienced it on the season of abyss
watch this getting memed
your not alone lucky i got enough days to get until the ultimate
Not me... Missed a lot especially the angler pant that is supposed to be my first pants as a moth

well for krill sake now well you can wait that as a ts soon
Ahaha if sky is compatible with my device when it come :"D
πππ
welp :`)
Yea
So from my point of view tgc is taking the same path as all other big companies take, keeping transparency for updates to a minimum ( dropping the support for android 8 ), if you dont explain the reasoning, well ofcourse people will get mad at you. Even if you dont have control of the decisions google make(like for this update), you have a responsibilty as a company to communicate with your playerbase as soon as possible and not after 2-3 days, the bugs you mentioned in the news are not bugs but a huge miscommunication that are preventing players from entering the game.
Does anyone else have a weird smear effect since the update? (when moving the camera)
So if Android 8 can never play sky never again all Android 8 players will quit?
Apparently
if unable to play again, some ppl will choose to unistall it to clean space.
I did bro...I did
I already reset my phone and update the sky but you can't open it
I did everything... Eventually I'm going to delete it. And I don't really want to
Yeah because of my friends there ππ I haven't said goodbye yet
But I deleted it though even thought I don't want to
im a bit confused days of summer aren't out yet right?
Maybe if I can't open sky again after 1 or 2 weeks I will quit discord too because what's the point being here if I can't play hahahahaha
still hasn't fixed β₯οΉβ₯
I think we need to wait until monday when the official work for tgc starts. Will they care more about the andoid base ? Not sure they did let us down in the past, when people couldnt play for a week. So they didnt learn anything from that failure?!
I just updated the game but it won't open. What should I do ?
Make a bug report since there's nothing we could do but wait till they fix it, hopefully they make some compensation but given what happened last time I'd doubt it.
i just wanna ask why are they so consistent with bugs in every updates i mean isn't the purpose of the update to develop the game more with less bugs but its seems to be like the opposite here
Just read some comments. I have Android 8, is that why the game won't open?
Most likely
@worthy cipher tgc decided to not tell us that android 8 support is dropped
Bruh π
Thanks for telling me
yeah they just stated that there will be increased crashed for android 8 hah way to break it down eh
Is anyone doing dailies or shards?
sigh Been playing the game for a month or 2 and if I'd have known they'd do things like this I wouldn't have tried my hardest to get like 20 candles each day.
maybe we should wait until next week. Some news sites are already writing about this "incident" . Money is the biggest factor to force decisions.
Pff I hope they found a way to fix this, for now I'll just distract myself to school and drawing ig.
damn this hurts if its real since sky is like my comfort zone
Idk if Sky still can still update even right after blocked from Vietnamese Google Play?
Can I ask why sky is blocked on vietnamese Google play and app store? Nothing I remembered my conversation with my vietnamese friend
Theories
- Bug(?)
- Post-software updated gone malware
or 3. Controversies
I see, thank you!
Can we confirm that sky is no longer available for Vietnamese ? Just react to this !
You take that back
Not vietnamese but my friend did show a screenshot of it
i dont really know what to take back aside that i care about android users
I cared both. But for Android, Iβm concern about the credits
is tgc going to give as a response? we have been reporting the problem of android 8.0 but we have yet to get any answer or notification. i just hope they could give us an answer, whether we will be able to play sky with andoid 8.0 devices
I can answer one thing is that it might take a week or more before they make a move. I've experienced this same issue back in the season of abyss. It took approximately 4 weeks before they made a response and actions. Plus on compensation don't hope much
i just hope i can play normally the quickliest it can be
My personal opinion is, they want to drop the support of android 8. Maybe security reasons, i dont know ,they are not communicating anything.

Hmm then maybe they should tell that in the first place if that's the case instead of android 8 taking guesses and hoping to play again.
Damn I wish there's more communication on tgc's side to confirm this
If its really like that, i feel unfair as they exclude a great number of players from the game, and the game loses its meaning as we no longer cooperate,we are no longer treated fairly
Hmm can I get a list of compatible yet cheap devices? From the looks of it now I think I need to take part time to upgrade my phone.
Can someone help me with dailies and a full candle run in vault?qwq
I hope i could
You can
Sorry I think most of us here can't help you with that with how we can't even play the game.
I'll send you my qr
I cant ever enter the game now πit kicks me out
Awww no worries
I hope it is able to fix itself so you can play it and get candles for yourself
Look for #looking-for-group-live to help your dailies
Ahhh thank you!
sigh I should have read some comments or bug reports on discord before updating the game.
Same, kinda regretting it.
We all know that technology is getting better nowdays and that we need to adapt. But the poeple in the android channel can not afford an iphone. The only thing i want to add to this: if everyone on earth has and iphone, do you still feel spceial or just another customer who wants to burn his/her money.
So basically the game states that we could play the game for free but we got to buy the latest phone to log in.
factsss....
So the game icon on our phones is just a display now
I recommend any of you guys with the android 8 issues to try borrowing the phone of someone for a bit, tgc dont usually compensate even for the worst issues
Tho, they are fully aware of the issue that they announced it, there is a big chance for compensation this time, but i honestly wouldnt rely on it
my beta still crashing i report it few days ago still no update last update was aug 6 no updated for fix since then its 21 now 18 days passed no chance of life there
Exactly.... And some of us have been playing for years and buying adventure passes and stuff and now we're just left out
Wireless casting usually comes with delays, Iβd assume youβd need a cable connection to actually have almost no lag β whether that actually exists for Android isnβt something I know about though
i planned to complete this season cuz my friend who now blocked me gave me a pass and i didn't want to waste it so i had to cr everyday and do dailies.... now my hard work.. are left behind cuz of some malfunction or something.
Like i said in my post, most people can not afford a samsung that is 500$ for example to run sky with stable fps, please think and care about our brothers and sisters in the android community more.
what if the game doest support like 30 fps phones we spent like huge money to buy a 60 fps supported phones the game is hella big in graphics now my 30 fps phone is going pixelated all the time but i keep playing
Guys this really isnt a topic to be discussing, doesnt matter how old android 8 is. Google says that sky support it then support it should have.
We dont know where the people who play sky come from, we dont have data for it. But many people here are coming from different countries and "300β¬" is worth atleast 2-3 months of food. Please dont apply your living standard onto other people.
It's true that when you talk about long periods of time it doesen't seem like that much money, but when buying the phone you have to pay that money at once and it creates a dent in people's budget
Besides, a single phone in 6 years is unrealistic cause phones break and malfuncion easy
I mean the only reason why I play this game is for the enjoyment and due to it being somewhat playable, if I had to buy a phone that has a better fps just to play this game then I would have rather chose playing genshin.
btw, itβs someone aware that the Vietnamese prices change by google? (Example 4.99$ to 116476 VND) odd because Vietnamese rarely use 100, 200 or 500
Exactly
up this one
The android 8 problem was even in beta but tgc didn't fixed it yet or talked about it maybe it won't work for Android 8 anymore since last time they had same problem and it took a while to fix it..
im one beta it take like almost a week same at the abyys issue on live i just check the last update on beta its 2 weeks now no update yet
My phone is 3 years old as of right now but that doesen't make it a good phone. I'm glad that your life is comfortable enough to just assume that if a phone isn't exactly old then it's a good phone but not all of us can affort that kind of thinking
Well mine is 3 years old and it's 8
wait we got same
tommorow we can see what tgc will come up with. Maybe a miracle can happen ?! Until it happens we support each other 
(2)
I hope so lol
well hoping for miracle my friends are kinda lzy when comes to running wax so im the uber of that circle so yeah
Good times to be a solo player ig
i feel better when i think that im not alone and i have all u guys here supporting each other
Yes, you got it now
It is exactly 3 years old model
Idk how old my model is but yeah
It is weird that my phone is 2019 with android 8 signn
well you can search the brand of the phone you got it will tell you what year exactly release it mine 2017 5 years stil running
Mine was release in 2017
ima solo actually but well they need like uber exchange for hearts XD well imma grab that for the tier 2 white cape
Been playing for 2 years samsung S20 Plus . For no lag I connect to smart tv with hdmi to type C port works great but not wireless .
Yeah but i have it for 3 years and I always updated it Ψ it's Huawei
mine was released in 2018
π€
Just a friendly reminder to all android users make sure the phone you get has the minimal requirements and insure that the Chipset architecture is 64BIT and also be sure that the Android os Is 64 bit, you can end up with a 64bit chipped phone and get burned with a 32bit OS.
yeahhh me 2 im saving hearts for this cape
may i know the brand of the phone if its released on 2017 it come to my head is vivo or anything?
Tgc don't like Android users i guess that's why xD
Same
exactly XD
i am working on a budget list for android now, maybe we increase the experience for every android user ?!
Most companies focus mostly on apple while leaving android behind
Free to play game but it requires changing phone
Let's buy an iphone and play 1hour farming the 3hours recharging then back to farm
guys i think this update so far has been a bit buggy for candle running, i see the collectible Clams and Flowers for wax disappear right before my eyes before i could even collect them
Uhπππits Huawei y7 prime 2019
true
xDD
Siblings in suffering
i guess im the only one using vivo v7(2017 model)
Now:suffering. after buying iPhone : more suffering
good graphics smooth game play but the battery is suffering XD
andriod users, Is this a normal thing getting added to sky? Because i feel like I'm not real or I'm extremely nauseous.
After you buy the iPhone u don't suffer alone, your wallet suffers with you
it's a graphical oversight from the shaders update, it's not normal and isn't supposed to look like that
Sky is facing some problems with android phones rn, it should be fixed soon
We'll cry together me and wallet chan
What about the 4th seasonal quest , we did not get our Wing Light , .. compensated ? Or how do we get that wing light ? Should be available fir us now gsme has updated fir us .. right ?? π¦π
Your 10β¬ credit card bahahah
hoping we get the winglight but compensated dont give hope im sure they will compensate to those who not affected to the bugs
Want iphone? Your wallet will be more lighter than usual!! Get one now to empty your wallet and suffer like the rest of us all β€
By Apple
/Sarcasm
The memories in the season guide are absolutely gone for the option of reliving the memories, so rip winged light
it also happened to me i went into the game using my friends phone
BOI XD
2160mAh gaming
I hope so, I can't handle the motion blurr because I'm starting to feel like I'm not real π Emotional distress LMAO
Don't bully my empty bank acc :')
My wallet would stop existing
The cheapest iphone that is many years old is 400$. And the newest model is 1000$+ i could buy a car with that amount. 
I literally have R20 in my debit holding for dear life
i rather to buy car instead of phone to that one XD
buy a metal sandwich for 799$
[charger not included]
BOI-
metal sandwich your teeth is gone in seconds xD
Take mine π€£ but never use it in sky shop i did a mistake i guessπ₯²...15weeks
Gotta wait 15 weeks for krill plushie π
should i buy the umbrella in thatskyshoppe?
I was thinking about buying the iPhone 13 and i almost have the money for it
But
That's so much money
I realised after i gathered it that it's absurd for me to spend that much money on a single thing at once, on something that i'll probably have to replace in 4 years probably
It's expensive xd and not worth it tbh xd
tru
I don't even have hope anymore xD
ok, buying a McDonald
15weeks????
U will buy 20 McDonald's it's better
12 to 15 weeks π§
Yep u wait up to 15weeks to get an item from the shop
really??????π
You made the right decision, with that amount of money you can go travel, buy some good food, have fun with your friends and so on
Yep xd
I'm hungry with 10 β¬ in my pocket
that is absolutely unacceptable, my electricity bill has a consistent schedule of arriving in front of my doorstep
Use it on sky is better buy some candles
I think i'll just hang on to it and buy another phone cause my family might need it later lol
I baught kazuna like 7 weeks ago and still got nothing i lost hope
buy 3 low end nokia phones for the whole family 
Going bankrupt for sky's sake
true IAP is life XD
They have okay phones at the moment, it's just my sister that needs a new one but she's got the money she just needs to decide lol
Buy a happy meal and question your choices for buying IAPs
Fr
Imagine putting 300β¬ on sky then TGC: i am sry but sky will not work on Android 8/9 anymore
I rather buy candlesπ
fair enough LMAO
Why buy candles not worth it ππ€£
oh the nostalgia
Hugs for the fallen comrades
Kids meal supremacy π:
If anyone is considoring to buy the new s8 tab from samsung or the new phone generation only for sky. Dont do it, you will still have 30 fps and many bugs. Just a reminder for everyone.
well i buy if my phone is completely gave up on me so pass to buy for now
After reading the bug reports i am 100% sure that no new generation device from android can play with 60 fps.
I don't know why it's just a game but iam crying if I can't play sky anymore I meet real friends there we know each other for 1 year now then suddenly they will never see me again
Can't the android 8 support the new update?? I can't open it
it's a known issue (https://bit.ly/3poD0Ng)
Currently CHplay and Appstore in Vietnam can't find the game anymore, I don't know if it is in everyone's country?
If tgc will stop supporting Android then just tell us already
Iam just going to pray to all of us can play sky again
There's millions of android players and it's not like every single android is incapable of having Sky. However I can see them stopping support for Android 8, it's long due tbvh. It'd be a really weird decision and they will lose a huge player base by stopping android support, it doesn't make sense, so there's no use in coming to that conclusion. They're just trash at coding and don't know how to run the game on Android, just TGC being tgc
Yeah i also want cry cuz i didnt even say bye to my friends
welcome to the gang
π
Does anyone have instructions on how to download the beta version?
I'm not American, so it's hard enough to navigate here
π±iOS/Android: Learn about the sign-up process and how to get notified when invites happen in #beta-faq!
Switch: The Switch Beta testing period has ended with Live launch. All future content testing will be conducted on Mobile only.
I know I tell that people here all the time, but it's not an excuse for poor communication, and they're still mostly at fault for the state the game is in overall
Also, android 8 is only like 5 years old. It's not "long due" for support to stop on an OS that is far from being obsolete tech-wide. The amount of players on android 8 phones speaks for itself there.
Is there problem with Android update? It crashes after the update
By long due I'm referring to multiple past issues with sky and android 8. Android 8 has experienced multiple issues in the past and it's clear as day that they're struggling, meaning Sky will just not work for 8's eventually and they'll just stop the support. Just like one day it'll stop for Android 12 as well. (If sky lasts for that long) Companies will generally update their apps to focus on newer devices and they'll eventually drop the support for older devices
Edit: forgot to turn off ping sorry
Yes π
Oops wrong channel sorry haha
Android 12 is only a couple/few years old, I'd be alarmed if TGC was still dragging Sky along long enough to outrun even 12. Also, like you mentioned earlier, they really ought to either improve their code as-is or hire better coders. Android 8 is nowhere near the bottom line for most games, but alas, TGC would indeed rather appeal to China and Apple.
Besides, if we're going to say support should stop for an OS because it's buggy, they may as well shut down the game in full - I see many of the OS for both Apple and Android in the bug reports almost daily.
Hi.. Uhmmm how can i enter to sky beta? I'm using a huawei phone π
π±iOS/Android: Learn about the sign-up process and how to get notified when invites happen in #beta-faq!
Switch: The Switch Beta testing period has ended with Live launch. All future content testing will be conducted on Mobile only.
It doesn't make sense to compare sky with other games. Sky runs on vulkan and many games run on opengl. many older devices with old Android version doesn't have proper vulkan drivers.
Android 7 and 8 are old. I don't think they will lose "huge" player base by stopping android 8.
i cant play sky after i update .. like now-
im so bored without sky that i downloaded the chinese server πππ, now ill play in chinese server waiting the problem to be fixed
Oof android 8 issue again?..

Ugh. Android 8 app won't open "Sky has stopped" arrrghhhh!!
tmr day of sunlight is starting and we are excluded from it ππ
Soo~
There's no news, that they actually working on it now or?
I mean with the Event tomorrow, somewhat unfair to those affected.
Since they already recognized it, i thin they are working on it π€
Mhm.. Well i do hope so. π π
If they recognize it they should make post they are actually doing it posting for the event tomorrow makes the android 8 sad to the buttom im sure some are gettinf depress right now because can't play the game skt is their only thing to remove they loneliness, im sire they wont fix this issue on beta its been 2 weeks still has no words from there for the crashing issue in android 8 means they are stop supporting it. they are focus to develop in other platform qnd making new things is kinda ripoff to the past thinfs instead fixing the issue for like 3 years on androids devices
im actually getting depressed π
Sky is one of the games with worst communication ever unfortunately
well i wont disagree to this one
your not alone now i just keep myself busy playing some mmorpg games to keep my sadness away even my friends don't play games like me
Yeahhh, sky is the only game I share with a lot of my friends and for most of them the only game we can share, since I'm not able to get nor use a switch. If TGC is going to be ending android 8 playability, you'd hope they'd at least update the device requirements on the playstores.
Android 8's 5th birthday is today and Sadly, people still on 8 can't celebrate the birthday in Sky. 


Is there a server maintenance going on? My game shows "error communicating". I'm running android 12
Me too
prolly cuz event is coming up
I can't access to the game
i just cant..., tomorrow is my friends birthday, and i planned to say Happy birthday to him. Unfortunately, i dont think ill be able as we know each other on sky only, we havent any other contact
same for me
I can't update sky? I checked on the play store and nothing new
but it seems like ios got the same issue, my friend playing on ios disappeared even before me
this is making me anxious 
Anyone know why this is happening? I have a strong wifi connection so I know thats not my problem.
Probably the event ._.
Begins in one hour
so we can't connect to servers cuz the event maintenance?
we don't know yet, better keep an eye on #known-issues or #news !
It's closing the app
The event begins at reset, not in an hour.
Ooh ok
Server error, as people showed above.
I wonder if it happened before!
When servers? will be available for play?
we dont know yet, keep an eye on #news and #known-issues 
Okey thanks
Yeah I can't connect either
Ohh it let me in try logging in now it might work
I don't get any server errors
hows the android 8 now after this recent error?
terrible
it should be up by now?
We can't relate, first we can't enter the game so no server error for us. Like if we try it would look like this.
dang they really ignored the android 8 issue eh i thought the recent error is a maintenance for that crash issue
Nope probably it's just the server. There's no news or any words coming from tgc about android 8
google switch account not working. It doesn't let me switch account
Oh no I can't open sky after updating my game!!!! Anw it always happen hahahahaha how are you guys?
Welcome to the club
π
Yes thankyou!!
I am in misery, I can't enter the game, no news coming from tgc, I missed or delayed my sky mom skids birthday and most importantly I miss my sky friends spam hugs 
Ahahaha don't worry this kind of bugs and issue always happen when tgc release a new update to android 8
And I think I just gonna sit here and watch some of my friend doing candle run
i decide to dm tgc ceo on twitter about that thing. i main on Android 12 but also play on Android 8. those bug report make me Hesitant to update
I just have a bad salty experience to this type of issue 
Oh nice you have mom in game how lucky you are ma'am
Tbh yes, truly happy to have them. They thought me to be independent player and also helping getting valley elder. Sad they have to delay her skid birthday so I could celebrate with them
Aww how sweet they have to delay skykid birthday so you can celebrate with them well I wish tgc fix this problem as soon as possible so you can see and celebrate with them
Ye, the only thing I left for her in-game is a shared memory of me playing happy birthday. It seems she still prefer me doing that in-game. Tgc must fix it. I'm also treating myself birthday gift on Sept. I'm getting that bunny!!!
sounds good and lucky for you both in game to have each other. submit that to thatskystory to make it a REAL thing to tgc.
Wait howπ
I can't stand the way they're just announcing the good news
Same thing they did back in absyss
cries in Android 8
ππππ
π₯²
So we're really gonna wait for a week till this gets fix?π
Yes, were going to wait for weeks base on the last time we have this exact issue 
Bruh the emoji???
Lmao
Alright cracks knuckles time to find other games, hopefully my friends won't forget me.
Ye for the meantime distract yourself to other games while we wait for updates. Hopefully a good one
did yall survive? its my day 2 without sky
Kinda, but starting to miss hugs and urge to honk
Been coping and I was able to downgrade the game so I could do CR until it got fix but it's not the same if I'm alone.
what app or method do you use to backup ?
Same how, at least do cr
it is sad we have to test our luck to update the game in order to play it
π
Not really recommended since it might cause some risk but it's apptoide
hi, does anyone use wechat here?
just got notification that the event is happening rn when we cant even get in the game damn play store do be playing with our feelings TT-TT
well i surive almost a week last time this one is nothing just make yourself distracted on other game swhile waiting
You should fake IP to USA
lol why ?
Because in USA play store u can update Sky COTL
Shady business
what ? tw play also let me update
Be careful where ever you go in the U.S I live in the country and some parts are beautiful some parts are not
but look the dc bug report. the update may cause some players unable to play
I got that bug then I was able to log back on after a while has anyone else been able to?
thats the real problem about the update
If you fake anything to the USA it can cause you trouble
its not the update its a bug players cant get in the game
If you want to break ToS, sure
The new update affect the android 8 player i guess
That is not a good idea...
8.1 seems as well
S8
but i still have not update yet
Heh?
dont update yet do CR and other stuffs until the bug get fixed
The update didn't come out for other players who are android users yet?
No its already here a few days ago
America has nothing to do with Sky updating. The update is currently available for everyone (or so it should be) but the ones still affected or are experiencing new bugs isn't because they're not in America. Please don't advise people to try to change their IP address through certain methods, it's against ToS
whats your device?
same. i only hope my i6s sky wont update itself 
Noted I was about to say wait is the U.S one of the few countries who have it or?
I got nervous for other players for a momentπ
tab s6, redmi 5, i6s, and a huawei which is android 8.
Does the app automatically update for you?
an iOS friend says hers got update itself.
No.. Everyone has the update. Thailand(?) correction Vietnam, time to sleep
has/had certain issues but not because they're not in US
Ohh maybe your devices will too
and if they don't,but you happen to see an update option you can update it manually if needed
Ahh that's relievingπ
i do hope not. i6s is easy to get hot that will make sky become lag
Yikes!let's pray it automatically updatesπ
my android devices dont have that problem
admittedly I don't have strong hopes for fast response on this from tgc based on past issues, but today was Sunday in US and they were probably off work. maybe this next week they'll see what they can do? good luck android 8 users π
Hopefully they will give a hot fix for Android 8. It would be cool too if all players can adjust the in-game graphics for sake of our devices. Like turning of grass animation etc.
the shared spaces are broken please fix
Report that
yes i have and Android 8/8.1 devices probably have the same bug
Yes, all we can do is report and wait for any tgc staff/dev gives us a response or hot fix
@scarlet hound please don't discuss or encourage the use of APKs. Downloading illegitimate copies of the game is against the Terms of Service and could contain malware. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility.
what. but the current version in play store may not work. tgc should provide a way to downgrade the game safely instead of forcing us to update π
ok. i just use skit to bkup mine 0.18.1 installed from play store and on tab s6 which is android 12. if anyone need and can accept the risk, just dm me.
Even you try to stay at 0.18.1, the game will still force you to update it.
i don't encounter that yesterday. you mean it starts like that today ?
It will be there at some time, so doing such thing risk your account and doesn't really help much.
at least it may help for now.
i just login on 0.18.1 and play without problem. both android and ios seems work
yeah man let the dude play if its gonna force update so it be then
Lucky to the people who haven't updated yetππyou guys can still do CR
luck i manange to swap some phones(extra android they are using IOS now) to my cousin irl for a while who haven't updated the sky will im back on tracked again
Android 8 still problem?
So the game crashing is a current issue for Android? Game boots me back to app selection after showing the TGC logo instead of taking me to the login screen when I try to open the app on my phone.
The app appears to be up to date on my device, cleared my cache for the google play store+services+sky. App version is 0.18.5 (199070).
since the android uodate release android 8 got a huge issue
Has tgc acknowledge the android 8 bug?
android 8 gangs what are you guys doing rn T~T?
prolly yeah but they're not updating at all whether they plan on fixing it or maybe just gave up on that android version for their game
suffering
Eternal pain knowing I can't play with anyone I know.
hugs for everyone
I just deleted the game. It sucks but oh well. Getting tired anyways for the lack of communication about the issue.
Oof understandable, hope you find a game that's enjoyable and has the devs communicate with it's players on the problems.
They still havent fixed the problem of us android 8 players?
Nope, a lot of people say it's gonna take like a week.
is day of sunlight going to be extended?
im sure they wont i guess
I cried last night cuz i cant play and install another to atleast entertain myself until tgc fix the issue :')
*another game
I'm waiting for the event and this happened π
Yeah, its heartbreaking π
We all cant enjoy the days of sunlight becuz of this π
Uhm, i just updated today and i did this quest then i got this little jelly pet. I'm wondering whether can i keep this cutie pie ?
You cannot, that jelly pet is similar to the bird that follows you and please stop making me jealous due to me not being able to get that pet.
Oh sorry
Thereβs jelly on shoulder in π π°
I wish we could directly ask devs but pinging them is a no no
I still wonder... how do skykids eat and drink without take out their mask???
I think gen chat can answer that lol
Crying in corner
Same... They better fix it so I can reinstall play and wait till the bunny came outπ
It'll take quite sometime.. I lost my Abyss ultimate gift because of this issue when it happened previously π₯²
They haven't even added it to the known issues yet π
Bet it will took days or weeks until they noticed it only notice.
if this doesn't get fixed I'll be extremely upset or depressed since sky is basically my comfort app 
Yess and are we gonna miss ultimate this time too???
i think im save since i have moms phone to do the dailies.... dailies only cuz she only allows me to play for a certain amount of time due to her going to work at night and if i miss a single day im gonna panik
- school during afternoon π
I hope so plus if they can't support android 8 anymore I wished they told it to us in a formal way rather than us guessing
changing my server name so they will notice π
wait, the new update won't let android 8 run the game again?
I'm android 8 and haven't updated the game..
dont update π
yeah my game still fine D:
it didn't force update
cuz im scared lol, i might bought the tent when it gets fixed.. which idk when
You can buy the tent now but the risk of not entering the game isn't worth it.
hoping we can still join the event after they fix the issue π
Can you teach me how to change my server name please π₯Ί
Yayy thanks ππ»
That's a good idea, gonna change mine aswell
Samee π
may i ask what's the issue's like?
is it blank screen? or crash?
Btw, if you have installed sky before, you can go to Play Games of google to reinstall it
It's blank screen at first then it crashes.
But the biggest thing now is I CANT BUY ANYTHING πππ
Yes? Unless tgc remove android 8 as a supported device then no.
ah.. those both issues at the same time
that's even more worse lol
I played last summer and it's only blank screen, at least I could still play and ask a friend to cr while im being blind ππ
For now I deleted it because it makes me sad to see the game icon which I can't play
Oof I don't know if my friends would even do that to me for 1 week.
i mean yeah.. most of my friends are inactive now cuz irl business :/
Oof I do have a friend willing to do that but I don't want to bother them
alright let's just count days 
Can't login into SKY day 1
Gonna make a journal lol
Can't update SKY day 1:
It's been a day now since the World has ended, some of the sky kids have been missing there friends, moth parents, moth relatives, lovers, we don't know how long till the devs are gonna restore it, some have said that they given up on us and others are starting on leaving the game. This ends day 1 writing this journal.
cant log into sky day 2π
and fyi be Patience previous android 8 crash bug(similar to this bug) was take 3 weeks to completely fixed it
so brave yourself
3 weeks?
yes it was take over 20 days as i remember
im going to miss my whole fav event π
I'd given up playing the game if that is the case
When did it happen
πππ
The abyss ... The bug at season of abyss right
yes i suffer lost ug in that season
Yeah it took 3 honking weeks so missed a lot of cosmetics when I was a moff
aah I should do this too
Wdym? Our username? Or ?
IM crying ππ
That's why I hated abyss lucky performance heals me a bit bonus I don't like the current season so I'm not that idk.
I haven't done CR yet I only have 1 candle ππ
If I remember this happened too in some seasons
I have.... 16 candles
I don't care about the high graphics or whatever I just want to play and talk to my friends
Would be nice if they had a settings to change the graphics, like any other games.
Yes. Like in Minecraft
EXACTLY
I play sky even my phone is lagging but iam ok with it as long as I can play
Same lol
Cutely slides to live feedback and wishlist to suggest this
Iam going to play mobile legends for now after It fixed I will restart my phone again so I can download it with no problems
did it fixed 0
There's a typhoon right now here hahahaha what a great day
Yes let out your aggression and frustration to your enemies. Gl I hope you have a good win streak!
Tgc haven't even acknowledge the issue yet
I'm worried if they're actually working on it or not

I hope tgc haven't forgot about us Android users
Let's just be ready to move on to another game, recommend it to us if anyone finds a game that is enjoyable and playable on android 8.
I can't move on I will never be able to talk to my friends thereπ
I will just going to eat a lot of food so that for now I will stop thinking about this issues
Eat some vegetables... Wait I'm not your parent. Enjoy your food!
When this issues start I never go to genchat because all the things they are talking about is about the event and I can't stand itππ
Yeah:')
Sky is crashing for android?
Not for all android
Only on Android 8
And theres no way to fix it yet? 
Ahahahhahahha
NO
if no update on beta about crashing issue for android 8 there also on live also
i try to find a way to get back to 18.1 on my original phone so no more struggle on me i will share if i find a way
Ok I hope you find one.
well i try my best to find im tired of waiting tbh it happen to me 3 times now i wont let this season pass i want the ultimate black one cape. if i fidn one i qill help the Android 8 people also
android 8 crash bug again?
yup as always if there new event
sad 
well i try to downgrade the version of sky 18.5 back to 18.1 so yeah just to help the people qho wants todo dailies for seasonal and candle runs
Uh I actually was able to downgrade mine
This is my second time experiencing this
First one for me so it came unexpected.
Welcome to the world of android 8 ladies and gentlemen so yeah.
Lol
Ping me if there's a way to go back to 18.1
if this thing no update until the event ends well im quiting this buggy game i play sky for like years now, and found the worth friends and meet them irl well if they know im leaving well they also leave and follow me to the other game i play now
the same thing my friend told me but im scared
@lunar smelt please don't discuss or encourage the use of APKs. Downloading illegitimate copies of the game is against the Terms of Service and could contain malware. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility.
Oof
XD so quick
Just a warning so I summon Skybot
@cyan marlin β¬οΈ
Sorry, I don't also recommend doing that type of method but I was more or less desperate to downgrade the game.
i cant found Sky on CH Play
It's the same thing and it's not allowed
Excuse me, is someone still unable to log in to sky on their mobile phone? Because my other mobile phone can't log in.
Are you Android 8?
lemme check
Alright I'll delete my message so no one else would look for it.
androi 10
I'm sorry. I know how to tell the difference.
Go to your settings and look for "about phone" you will what android you're using
What's your Android version, I mean.
Okay, thank you.
8.1.0
Android 8/8.1 is probably the oldest android device that can handle sky. But it seem it slowly giving up
ohο½So now Android 8/8.1 can't log in, right?
thank you
Exactly π
@fast hearth TGC aren't stop supporting Android 8 and they're currently fixing the issues. Pls don't make some misunderstanding
See #known-issues
okokThank you very much.
Ik. But sometimes we just have to accept in the near by future we won't be able to play. But I still have high hopes. My sky adventure is just starting after all
Android 8+ isn't the only requirement to run sky. Pinned messages in this channel has a list of minimum requirements. You can compare those to your current phone. What device is it?
Toast buddy ltns since previous android 8 bug 
Wdym?
They have an android 10 and said they can't find sky, assuming they can't find it in playstore? Which has nothing to do with the current android 8 issues
Yeah they said they can't find it in play store if you scroll up 
Oh right! Doesn't mean you have android 8 up you can play sky. My sis has android 10 yet she can't play it due to her specs
Think they've misunderstood and thought I was replying to the bug report screenshot 

Is there a list of android phones that can run sky? I can't find it. Probably I should start grinding myself on irl to get an upgraded phone.
good idea decision.
It's okie, plus I do see some android devices experience that too.... Some.
ya it'll be OK. I hope so.........
Still no update I feel frustrated
I thought we were going to play at the start of the event
But obviously we're going to play after the event is over
sigh this sucks
it is just now 6:30am on Monday for TGC, I suspect they don't work all that much on weekends but perhaps soon they'll get going on it. understandable to be frustrated with TGC here given the track record etc but just that they may not have been in yet to have worked more on it. not to be the person adoring everything TGC does lol no, but it has previously seemed to me that they don't work weekends typically so they may not have had a chance to get in on it yet
In vietnam ch play, i cant use my visa card because They say I can't spend it in this country
Where can i report dev π€§π€§π€§
android 8.1.0 can't access the game π₯
you can go to βcontact the modsβ
report it
I thought contact mods are for discord related stuff??
maybe #live-feedback ?? idk
if they didn't mean Android 8 -- the update is out, came out maybe two days ago! as Capo said if it isn't showing perhaps try the play store page. however if you're on Android 8 beware as many on Android 8 have been unable to play since updating @golden trail
Man.. all of those season candles
samsumg galaxy J6
from search function, J series are 32 bit so not compatible
oh βΉ
Day two of not being able to play the game was going about as well as day one
where r u from?
Hello
i got old waiting for the bug fixed its been 60years π΄
Kingdom of Clam Sky
Who have problem with opening sky
welcome
Do you know why
are you on android 8? many people with android 8 or 8.1 are having great difficulty opening the game after the update
no idea. the track record for this sort of thing has been a few weeks but maybe they'll figure it out sooner, who knows
Worse case scenario is that this bug will reach a whole new record for the longest it hasn't been fixed.
Sky just gone from Play store when use search, only Beta version.
And when I tried to buy Jelly pack, all my purchase method is unavailable.
Someone have same issues?
Do you have Android 8?
Android 11
I guess Sky just got removed in my country so I can't buy IAP anymore
They better give us a compensation for this event That we can't Attend now and for The season story that we can't complete
hoping for compensation im sure they will give it to the un affected to the issue of the crashing so don't hope you'll get one, I've been in 3 issue like this not once i got a compensation
that's how i said in previous crash bug and i lost ultimate gift of season of abyss so....... 
WTH, This is so wrong. They won't be a lot of players around if there was a compensation for this loss
i play for too long tbh they are kinda bad compensating to the one who affected, last season of abyss got the same issue im the one who cant play the one who received some compensation is my friends using IOS without issue so i lose hope for that one now i don't care if i didn't get a compensation aslong i can okay with my friends and family on sky
Darn. I can see TGC Losing a lot of players and money from my Position, IF they kept going with this (No compensation for their own bugs and faults) mentality
I hope so
We probably should have put like "we want compensation for our losses" on the bug-reports-android when they ask for our expected outcome.
yeah I wouldn't really expect compensation sadly. another bug I imagine like abyss bug happened in Prince where since people could barely play even people who had AP would no longer be able to reach ult, and Prince was incredibly tight on spare candles too (2 total spare.). this went on for quite a bit and the few people who did get compensated got maybe 30sc which was far less than what they missed and still put them too short to finish season. would be really nice if they step up the compensation game though! like there seems to be a good number of you, maybe you can get something who knows
That is mess up, so we are either not getting compensated( and the other players who didn't got the bug will) or we get compensated but it's not even enough?
The way I see it as (New player to these kind of bugs) I feel like they will support Android 8 again Hopefully in an Urgent Update and give us a compensation IF They want to be a good Company who cares about their clients
Unfortunately Android 8 reached its official end of life nearly 2 years ago. I have a feeling that the only way people will be able to play again is by upgrading to a modern version of Android, which means getting a new phone..
This Looked Like Goodbye...
Best to stay a bit optimistic and wait till like a week to conclude that it's finally the end of us android 8 players.
Sure, I don't mean to be a downer, but Android 8 is no longer even supported by Google.
From the patch notes, TGC has said that Android 8 has technical limitations, so I think it's just a matter of time before they have no choice but to stop trying to backport Sky:
Android 8 has had issues for a long time. They've fixed in the past everytime however it's been also getting worse and worse. I think that tgc acknowledging for the first time in patchnotes that 8 will have issues is a clear indication they're struggling to maintain Sky on android 8. This is sadly just an issue with the devices not being able to handle sky at this point. All devices come to that point eventually as newer devices get released
Only tgc can clarify things now

On the positive side, as long as you have linked your Sky account to your Google account then you will be able to pick up where you left off at any time on a modern device. I know this isn't easy for many people because of the costs associated with buying a new phone, but more and more apps in the play store have already dropped support for Android 8 and lower
whenever the answer is, i just hope tgc could give us a definite answer and not leave us guessing
as today is probably their first major work day since android got the update, maybe they're still trying to figure out what's doable
I'm guessing that the reason for the initial delay is because they tried their best to accommodate Android 8 with the latest update but it got rejected by the play store.
This won't be a popular opinion, but the attempt at Android 8 support is having a knock on effect on all other Android players.
TGC should announce the fact that they are no longer able to support Android 8 and put everyone out of their misery.
'put everyone out of their misery.' that's kind of..π But yeah they're really bad at communicating, they should really say something about it if there's that big of an issue
Seems like it. Only I see polls of week and etc. Well I'm glad I was able play 6-7 months. Glad I met my friends but looks like ending. I haven't even say goodbye to others since I only talked to them in-game 
Same it was Painful to not say goodbye and being forced to leave
Thank God I have most of my close Friends here on Discord so I'll Update them if anything new Happened
How lucky of you, I only have like 3 friends I manage communicate through discord.
Wow same just 3
Really bad at communicating. Like really really bad. I'm not going to voice my further opinions here after this since it's not helpful to speculate further in a Q&A channel, but on a parting note I actually find it rather disrespectful of their massive Android 8 user base that they are not more open about the future of the Sky on that version of Android.
Please don't ping me on this reply, it's up to TGC to communicate further on the matter of Android 8 and the future of Sky on that version.
dang still not fixed? no announcements at all for you guys?
dude let the dev announce something this game is scuffed in terms of bugs and communication
Don't expect fast response to tgc when it comes to this type of issue
I know android 8 players are quite shot down since the last update, but i want give some kind of hope by say that some months ago a dev in beta chat got asked about support of the game for old devices, and the reply was they were no planing in the moment of stop the support and if was the case they would announced.
I still hope this is the case, till further announced will be done.
well yeah its possible that but not all people can't afford new device some are student amd studying they cant ask their parents to buy them a new phone the reason is to just play sky again, most common in the sky community is students with low specs phones which is android 8
They've said exactly that earlier if you scroll up a bit.. they've also asked to not get pinged. I think everyone understands that not everyone can afford a brand new phone just to run a simple mobile game. However the reality is that android 8 is getting old and will stop being supported soon enough. It's simply impossible for a company to forever support all devices. It's like expecting TGC to support a Nokia brick. A nokia brick doesn't have the capability to run Sky, and android 7 doesn't either and android 8 soon as well. It's just like android 12 will get old one day as well and won't be supported by anything (if Sky even lasts for that long, which is very unlikely) but you get the point
Crap. Is this why I cant redownload the app right now? My friend and I couldn't connect because my phone hadn't updated yet, so I uninstalled and reinstalled the app (I learned my phone handled that easier last year or so) and now it wont even load the menu screen. I have a Galaxy S7...
#bug-reports-android sadly. π 

π
I can't enter in the app, like in the season of abyss, I really hope TGC worry about that and I wish they give us a real compensation to all players, because It's so unfair, we are paying for the pass and some people in abyss season can't have the ultime gift for the crash
Right now I am not only sad iam really mad now I hope tgc give us news if they are done supporting Android's because what if they stop supporting us we are waiting here for nothing hoping the game to be fixed
I just buy the season pass before I updated because I have many seasonal candles now so I can buy the cosmetics right now I can't use it did I just waste my money againπ
Same here ;-;
They don't care about us, if they do give compensation it will be to players that wasn't even affected by the glitch again
If this continues like now, I'm stop supporting the game π
I'm gonna quit too
Last time this happened I report it and I was affected and tgc compensated players who wasn't affected and I got nothing , Tgc explain to me why I'm able to play genshin impact on my phone but not your game. Genshin even gives compensation to everyone just for updates, but you give the wrong players compensation and telling those who did not to fill out a form again just to get nothing.
ummmmm so i shouldn't play this game anymore because of my device is extremely old. I Got it. so.........Goodbye I'll Always be bright star in somewhere of your friend constellation till you remove me 
Starting to think of deleting the game aswell. I've regretted that I didn't play it earlier so that I would have the thought of buying a new phone(though I might have just played genshin if that were the case lol) or later so I wouldn't have experienced the enjoyment of playing it due to the game no longer working for my phone.
there are many vulkan only games which already dropped android 8 support due to issues with them example: grid autosport. they run on android 9+ now. when genshin switches to vulkan from opengl, they will too stop supporting android 8 devices.
IMO they should've stopped android 8 before this season started. I feel bad to those who payed for the season pass.
Why
Same with me, I can't open the game. I'm glad I can borrow my mom's phone to play. Really sad for those who don't have the same option.
Why can't I buy things in the store
Please ask google support about regional payment issue
Why Thatgamecompany
Please also remove that image, it has your email for anyone to see in a public channel. Vietnam has had Sky removed from the Play Store and Apple App Store. We do not know why. It would be best to contact support as suggested earlier. (Google support might just verify that Sky is no longer available for Vietnam, so TGC support might be a better option.)
Contact Player Support in-game: Tap the cog menu (top-right corner)
β Tap "Support" βΉοΈ β Tap "Contacting Us"
If youβre unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
yesβthe image has been removed. please be careful about sharing personal info anywhere online!

It's been five days and there's no news from tgc
Yeah bro :')
Mmm.... typical
I'm dying of waiting
Same π
I totally agree with this :/
wait, the problem was already for 5 days ago? I thought the problem show up just today
And they didn't say nothing yet... I'm really upset with this
Yes it starts when there's update for Android August 19
After we update the game and open it it forced close app
I hope they would respond. I commented to their post on Twitter for the second time. I hope they noticed
I like your name btw ahahaha
In server or Twitter?
Server
i miss herπ₯Ί
Lol thanks with matching pingu face. I hope dev notice it especially with my pfp
And don't send that ss
Mods will see thatt
look at that cutieβ‘Β΄ο½₯α΄ο½₯`β‘
okay(β―οΈ΅β°,)
Don't worry you'll see them again in the future
π₯Ί
Whay didn't I think about that I could use Twitter to let them know the problem
Why does this keep happening to us π last time also I missed seasonal candles... lot of seasonal candles = regular candles also .... 
you can download version 0.18.1 to play
but we won't be able to meet our friends who have updated to the new version
what does Android 8 mean 
just when I needed to finish the last dark progress tree and unlock the jellyfish cape and krill cape (from the Guide) to complete the constellation of the season, this happens
An android version
A version of an android. There's all kinds but android 7 and below aren't supported by TGC. (Or by anything at this point) Android 8 might stop receiving support from TGC due to the amount of issues it has been encountering and so you're seeing a lot of discussions about android 8. You can check your android version somewhere in the settings depending your device
Go to your phone settings and search Android version then you will know
Not every android has the search function in settings, it'll be under 'about phone', usually in the very bottom of settings
yeah I see, mines says 12
thank yous
Android 12 , One Ui 4.1 can now play sky with out any distortion .
Looks like updated for newest Android phone version yay for that since not many have talked about how game has been almost un playable due to poor graphics for the likes of Samsung S22 's series .
Yeah u can download that old version to do the dailies and collect candles untill the problem gets fixed or you buy a new device
Can someone please explain how to do this?
@rich warren please don't discuss or encourage the use of APKs. Downloading illegitimate copies of the game is against the Terms of Service and could contain malware. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility.
Understood
fortunately they are fixing it
i was about to dig a grave for android 8 π
Finally! A reply from tgc π
Finally cries πππ
πππππCries of hope*
Nice one but the date of the reply
I just found out too sorry about that, this generic response was the only one 
Noce they reply lucky they are active on google play here not meh atleast everyome on android community wont lose hope now
hi i am dead
Me too dead cause i can't do daily quests, can't candle run because my game won't open-stuck at the logo

Hellooo am I the only one here with 18.5 but the shards are in Hidden Forest?
lol nevermind, the red teleport thing is in hd but there are shards at the top of golden wasteland
so idk T_T
Is this true?π€§
I can now be at peace if it's trueπ’
what ?
12?
How can I do that?
Yeah can i learn this too please? Anyone who know can write in dm
I'd love to know how to do it
@fast hearth please don't discuss or encourage the use of APKs. Downloading illegitimate copies of the game is against the Terms of Service and could contain malware. Trying to use APKs will result in download problems and may result in account data loss and inability to contact TGC support. APKs cannot be used to bypass the device incompatibility.
sorry but i had to do it π
i wish they announced officially that they will fix it or not
yeah, we just want an answer
We need answer! Wait or not, please

there's a temporary option for vietnamese players, get the update from TapTap app but we won't be able to purchase anything
i missed saying where's the shards?T~T
Sorry, is there a problem with my friend's star now?
After receiving the fire, you must wait for the candle to be lit before you actually receive it.
eden
has the android issue been lik- fixed yet TOT
Yeahhh tgc would notice or officially announce the issue in weeks.
Didn't they notice it in like 5 days ago with this?
https://bit.ly/3poD0Ng
When will the new season of the test server arrive?
Beta testers don't know when things will happen in Beta
Any Beta announcements will be made in #beta-announcements!
Has this happened to anybody before?
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ‡οΈ
#questions-and-help message 
no
No, it is not.
I don't think so. If that really what happens, they at least should warn the player before they buy AP, I guess
;-;
Only official statements from Sky through thatskygame.com or Official Sky Social Media (Instagram, Twitter) are valid news.
Thank you for that ;-;
But it's true i couldn't open sky anymore
Whenever I log in, it always goes back to my homescreen
this guy trying to rage android 8 players
Kindly wait for the updates from the google end. It's on Google's end, not TGC's, so this is outside of TGC's purview. 
he must be guy from cozy sky discussion
Lemme just delete the picture down
The person who posted this might not like it ;-;
I will, thank you ^^
Maybe that guy wants to get rid all of the android veterans so he can be vwteean ro himselfπ€π€
Oh dear ;-;
Let's just not get ahead of ourselves pls
Well lets wait for the new update for now lucky for those who didnt update the game still can run tk the one version of the game
Well yes that's true indeed
And thank you for everyone's words!
I appreciate the confirmation
3 days without sky so farr

I know, some don't read patch notes
sorry for late reply. if on 0.18.5, it is true that the shard is in gw. not hf. it is a bug.
Seashells disappear on me right infront of my eyes
on 0.18.5
6 days without sky 
hi

