questions-and-help

[hexed plume]

They didn't disclose it was changed so likely a bug

[fiery raft]

anyone else experiencing more crashes on this update?

[hexed plume]

Yes, if you check #known-issues

[brave totem]

Welp enjoy while u can🤭

[flat bay]

What do you do when there's a village ice rink event going on
Is it like the usual wax gathering event but you just stake around with her for 10 minutes?

[hexed plume]

This is one of the slowest wax events in Sky. The Skater Girl from Dreams Season drops wax very slowly if you skate after them on the ice platform near the Skater statue

[barren mortar]

it seems like the stripes are dyeable too, with a gradient effect so maybe its intentional?

[hexed plume]

Contact support for confirmation about both

[waxen aspen]

The sashes are included in the dyeing! I feel it's intentional, not a bug

[flat bay]

But you don't need to burn those wax balls right? Wax just appears

[waxen aspen]

The gradient seems clean too! Def not a bug

[brave totem]

I mean i donno if i am allowed to discuss chinese server stuff but they did got the change of dyeing section of moonlight pants a while ago

[hexed plume]

You don't, but you gotta follow the skater

[native bison]

well Netease server run by whole different company, so it might not be intentional? who knows

[leaden rivet]

Hii, quick question guys : what does the little gray star symbol that appears in some places on the map mean?

[inland jay]

Am I the only one who keeps getting game crashes since the update? If I deleted and re-downloaded the game would it help

[native bison]

#known-issues message

[waxen aspen]

if you're on mobile, you couuuuld try to clear the app cache instead

[white flax]

mind if i ask but is everyone experiencing the game crashing or suddenly closed itself? 😭🙏🏻

[waxen aspen]

Yes, many people. See pointer 2 in #known-issues

[native bison]

grey star? perhaps star to point where temple location is that you're talking about

[leaden rivet]

i'm not sure, because some appear complete, like 3/3, and others appear as 1/2 or 1/3 when i touch a specific place in the map. But I don't know exactly what it means lol

[waxen aspen]

Oh the constellation! The grey stars are there for decoration. The missing spirits are the empty circles

[dusky breach]

I'd like to ask why, even though I've filled out the form and submitted the report, the robot hasn't uploaded my data to the report section. Thank you.

[sturdy violet]

In the bottom left corner? Wing lights collected I believe.

[waxen aspen]

That's support, different from Turtlebot's reporting system. If you've sent the report, it already has been sent to tgc no problem

[waxen aspen]

wait aren't the wl stars yellow

[sturdy violet]

In the new summary? I don't remember which color they are there now but I remember the numbers looking like that.

[native bison]

I think we need a screenshoot of this "grey star" cuz I'm still confused

[dusky breach]

So the official team actually received it, but the turtlebot just didn't show it, right?

[waxen aspen]

It should look like this

[sturdy violet]

Looks pretty grey to me.

[dusky breach]

@waxen aspen Thank you for answering my question.

[leaden rivet]

YESS that thing

[waxen aspen]

it's yellowish in my eyes 😭

[waxen aspen]

Oh those are wl counter!

[native bison]

ohhh isn't that just showed where the dailies are I mean if it's in the pic. if it looks like star then wl

[sturdy violet]

I think it's a very desaturated yellow, yes. I don't fault anyone for thinking it's grey.

[leaden rivet]

AHHHH okay okay, I had my doubts hahaha

[leaden rivet]

thank you, beautiful people ❤️

[stable depot]

Where is the hair from ?

[frigid axle]

is it safe to assume this is new season stuff?

[worthy sail]

How to use the AR camera from the update?

[waxen aspen]

Season of Nesting hairstyle! Should return as TS

[blissful brook]

I'm not printing and scanning an image just to see my skykid chilling with me irl 😭 also tgc needs to actually explain new features in accessible ways. This doesn't encourage teamwork in game because the search for the info isn't even happening within the game 😭😭

[waxen aspen]

Tgc had a video tutorial in #news On their YouTube

[blissful brook]

On their YouTube. And they can't put that info in game? Where the players are??

[sturdy violet]

Sounds like you should send some feedback:

#🐛submit-bugs-and-feedback

[lyric meadow]

Is this hair stil available to purchase, if you have/get an account on nintendo switch?

[sturdy violet]

Yes, it is part of the Nintendo pack.

[lyric meadow]

Cool, thank you!

[frigid axle]

is sky crashing often for anyone else?

not even an hour and i crashed twice already

[hexed plume]

#known-issues

[severe umbra]

yo I have a problem with the game on my ps4

Is this from the game or the device?

[north sparrow]

Hi I’m just wondering if it’s jsut me or does the Sky app keep kicking me out?

[rich umbra]

Not just u i heard alot of ppl faced the same problem

[north sparrow]

Oh Ok, thank you for confirming 😭

[sturdy violet]

Doesn't look like a screenshot from the game.

[pure ferry]

How do I check shards for today?

[sweet ridge]

Give it an hour it might work again

[neon minnow]

does anyone know how many candles and ac it cost to unlock the entire friendship tree, including the new ones?

[tough patrol]

https://sky-shards.pages.dev/
Shard event website by Plutoy

[tough patrol]

previous total was 354 candles + 26 ascended candles

the new emotes add 52 candles + 2 ascended candles, making it 406 candles + 28 ascended candles

though, its gonna change soon, as its only the level 1 of these emotes, and there's a lot more not unlocked yet

[faint wagon]

Can someone tell me if the update is out for Asia? (Specifically south asia) I don't have any. Is there any way to check where it hasn't been rolled out yet?

[sturdy violet]

The update should have been rolled out to all platforms yesterday. On some platforms it can take a bit longer to show up though.

I'm not aware of your region having any influence on it.

[tiny badge]

I'm really confused rn lol
I logged back in and suddenly my skykid had a glasses spell activated I didn't even know I had? Or is there an area which gives them?

[hexed plume]

There was a similar bug before: players temporarily had cosmetics they didn't own. Report it in #🐛submit-bugs-and-feedback or in-game

[dapper hamlet]

hello guys please help, where do i get this?

[tough patrol]

in the Aviary event shop, steam only

[sturdy violet]

From the gift 🎁 shop in Aviary if you play on steam.

[hexed plume]

Only available on steam for candles in...

[dapper hamlet]

ah okok tysm guys!! how much is it?

[tough patrol]

its for 50 candles

[dapper hamlet]

thank you🙂‍↕️🙂‍↕️🙂‍↕️

[south jacinth]

did turtle bug for anyone? the big shell isn't there but it's there for others

[hexed plume]

Did you burn the darkness plant over the turtle's back or you just joined later?

Try going home for a half minute to reset the area and use the return shrine

[pure terrace]

is it just me or has sky been crashing more often than usual? its the 3rd time for me td and ive played less than an hour

[hexed plume]

It's worth checking #known-issues and reporting it as a bug 😉

[south jacinth]

yes, i always burn the plants and then the shell usually pops up. it did the whole animation but it panned the beach with no shell.

[analog rover]

what does the star mean?

[sturdy violet]

Collected wing lights

[south jacinth]

yes since yesterday, stillcrashing. they will get a patch out soon im sure.

[analog rover]

what about the person icon?

[sturdy violet]

How many base game spirits you have relived and escorted to their temple.

[analog rover]

cool thanks

[olive epoch]

o okey i can see the particles of already obtrained wl, nice

think i just needed to restart or wutever... a couple times

[tall edge]

omg these game crashes are getting more and more frequent and more annoying

[shy sedge]

So like I lowered the volume in sky and I put it back to how it was but the next thing when I join back, I can’t hear anything anymore and the volume is how it is. I tried deleting it and downloading it but it still doesn’t want to have the sound and effects. Idk if it broke or something

[solemn breach]

Have you alr adjusted the volume in settings?

[shy sedge]

Yeah, I reset it and move it around but it still doesn’t want to have sound and stuff

[gloomy bramble]

the image you have to print for the skyAR to work, does it have to be in colour? or can it be b&w too?

[hasty skiff]

Hello, after the update I didn't get AR camera option in setting!
What happen ?

[frail hinge]

Just wondering if there are ppl who saw winglights appear once again even after already collecting them in the past? (w/o going 2 eden) Or maybe I actually forgot

[long copper]

belinda or brenda whatever showed up in isle

[olive epoch]

if yur talkin about the particle effects they leave behind if yu already have them collected, mine werent working but they r now

[frail hinge]

Nah, the whole winglight kid is what appears like I haven't collected them yet even though I did I might be trippin but glad ur issue worked out!

[olive epoch]

oh thats a new one. for me the particles they leave behind wasnt even showing. after i restarted my game like twice, they r there now

[weak patrol]

Is it possible for other players to be able to see your personal details & info like email? I had an extremely strange encounter with a player who was trying to get me to buy him a iap and was saying a lot of weird things. He didn’t speak English so I’m currently unsure about what he was talking about but he mentioned potentially seeing my email? This could have been just a tactic to scare me or mistranslation but he also mentioned something about Apple which I’m assuming to be the company Apple? So now I’m wondering if someone who had an affiliation with Apple would be able to access that sort of info? If this is an issue I should take up with a mod or game support lmk

[thorn cove]

Same, I was wondering if it was because I didn't give sky permission to use my camera but I fixed that and still the option for the ar camera is not showing in settings

[wheat nest]

How do I activate the AR? Do I need to pay something? Cuz it's telling me to turn on nfc

[lofty river]

People cant see your email, he was just talking nonsense

[timid bloom]

Where can I get the code to scan for the Ar Camera🥹

[radiant mantle]

new wl??

[long copper]

nfc is near field communication, doesnt mean payment necessarily

[long copper]

the news area has pic

[solemn breach]

did you alr check your device first?

[shy sedge]

Like my phone setting?

[solemn breach]

yea

[hasty skiff]

Yess and also open that sky image which supports to spawn sky kid but it's didn't able it's think that will add soon or it will be a bug !! 🥲🥲

[shy sedge]

Let me check real quick

[timid bloom]

Whoops my bad. THANK YOU!!!

[long copper]

news #news message Sky AR code

[verbal spade]

how do i place the big carpet at the geyser?

[granite mauve]

has anyone's game been crashing like a teenage girl after the update

[radiant mantle]

wheres the new passage stone wl?

[spark meadow]

yesss me and my friends

[long copper]

dont be diggin on girls

[granite mauve]

i crashed 2 times in 30mins whats going on hekkk

[spark meadow]

me too😭😭😭😭

[frosty isle]

Omggggg yessss it's so annoying

[wicked brook]

Anyone else on PS not able to move their camera up and down? Just left and right

[granite mauve]

im girls, and i be crashing sometime ngl

[shy sedge]

@solemn breach I don’t see anything that has for the volume, just notifications and Siri and chat

[radiant mantle]

guys, do these new wl just are old ones that changed location or entirely new ones?

[shy sedge]

This is also the setting for the volume

[long copper]

which ones, only ones popped up are the bugged on isle

[solemn breach]

did you connect it to bluetooth?

[shy sedge]

No I don’t think so? I have it off all the time

[radiant mantle]

what does AR camera do?

[wheat nest]

How do I scan star tag? Does it need to be printed out? I already have my NFC turned on.

[solemn breach]

hmm i never seeing this problem before

[long copper]

can see sky kid like pokemon

[dapper hamlet]

Does anyone know why this game keeps kicking me out?

[solemn breach]

where u playing on?

[radiant mantle]

?? like other sky kids or..? idk what you mean I've never played pokemon ;-;

[shy sedge]

Is stress me out too for not hearing the sounds

[long copper]

you can see your skykid against camera in real world

[shy sedge]

iPhone? Android??

[long copper]

see here #screenshots-and-videos message

[tired wren]

It tells me that I'm missing a wl here, can someone tell me where it is please ?

[random palm]

To make Pars's point more clearer, the AR camera allows you to have your skykid walk irl with the help of a physical reference guide which was shown in the patch note video.

[long copper]

the floating island on the right, go through cloud tunnel, its up in mountain trail cave

[wheat nest]

How do I activate my AR mode

[thorn cove]

I just checked, and personally it's because my device doesn't support arcore maybe it's the same in your case, check if yours supports arcore

[radiant mantle]

cool how do you do that?

[random palm]

Based on the patch note video, it's located in the settings

[tired wren]

I already have that one but I'll go check anyway ^^ ty

[radiant mantle]

is it an app or smthn?

[random palm]

There should be a button in the settings. The physical guide is in the video. Wait, I'll try linking it

[solemn breach]

Is it the same in other games?

[long copper]

and have all the lower ones? cave, hill, and behind the new stones?

[shy sedge]

What do you mean

[wheat nest]

It won't scan it I have my NFC mode turned on how does this NFC thingy even work

[solemn breach]

wait srry my english is bad, i mean did you cant hear anythin in another game too?

[random palm]

@radiant mantle here it is #news message

[shy sedge]

Oh I can hear other games perfectly, is just Sky that isn’t working for me for some reason

[random palm]

I could help you for the mean time if things are a bit confusing for the both of you ^^

[solemn breach]

mybe you can report it in #🐛submit-bugs-and-feedback

[shy sedge]

I mean it would help a lot, not hearing anything is driving me crazy yk

[random palm]

Good. Please state your issue so I can see what's wrong

[wheat canyon]

Guys whats ar camera ?

[long copper]

alternate reality

[wheat canyon]

What does it do

[tame bluff]

i found this in vault of knowledge is it the new season?

[shy sedge]

So I was playing and I lower the volume in the game but then when I was gonna get off I put it back to how it was. Then I came back to play and suddenly I couldn’t hear anything in it, the intro music the honking and the steps and run or emotes.

[tired wren]

Yes :/

[random palm]

It looks like it, yes

[long copper]

see here #screenshots-and-videos message

[tired wren]

I just checked and I have them all but the map still shows me I'm missing a wl

[long copper]

maybe brenda moved, did you check new map?

[wheat canyon]

But when i do it, it doesnt shows any skykid

[random palm]

You mentioned Siri earlier, which let's me assume you're using an iPhone. This sounds like an external issue, not the game itself. But I would suggest restarting the game or clearing it's cache

[long copper]

need to use the ar printout to map
here #questions-and-help message

[molten shale]

If we don’t have days of fortune this year, what other events are there that would come up after or around that time?

[radiant mantle]

if anyones wondering, yes, you can just put the image of the rainbow AR thing on a laptop screena nd then just make you laptop flat :p tyy who ever explained it to me

[random palm]

You need a special reference guide mentioned here #news message

[shy sedge]

How do you do that? I also deleted the game and got it back too

[verbal spade]

where can i buy this :>?

[molten shale]

The cube

[verbal spade]

yes

[random palm]

Did it help? If it didn't, I would say it's an external issue

[real storm]

Where did the WL go......

[smoky rune]

hi hii! i can see a friend trying to dye the antlers and I can see them trying different colors for it. Is this a bug or wha-

[long copper]

do you have silent mode on?

[molten shale]

I’m not sure my brain went to transformers

[shy sedge]

It didn’t but how do you clear the cache

[verbal spade]

😭 why did you rly then

[random palm]

You can purchase it in the gift shop in aviary village. Though, it's only available in pc since it's an exclusive item for the Steam release. If you could purchase it, it's sold for around 50 candles

[radiant mantle]

changed location, check passgae stone and then launch area for temple

[shy sedge]

Yeah, do you think is that

[long copper]

try turnin off

[bright wasp]

AI Overview
“NFC, or near field communication, is a short-range wireless technology that allows for data exchange between two devices when they are within about 4 cm of each other”

NFC is used for the star pins. Has nothing to do with the AR in the last update.

[random palm]

You can go to the app info, then data to find the cache info. Since you're using Apple, I might not be any good help

[verbal spade]

aww ok ty

[inner cove]

Where is img u need for AR?

[shy sedge]

Okay I see

[random palm]

It's not an NFC. I think you just show the picture thingy that's placed on the surface while having the AR camera mode turned on

[leaden belfry]

Hello! I'm playing sky in switch, and my bf also, and it never usually crashed until the last update (yesterday), and it crash to the both of us at the same time, also more ppl crash in switch more recently?

[long copper]

i pasted above search ar code

[wheat nest]

Then, could it be that my phone doesn't have the AR camera mode feature? Because I can't find it in my settings

[random palm]

There has been recent complaints about game crashes recently, yes

[woven mountain]

aviary, door above the schedule board. its next to the iap items, 50 candles

[random palm]

You don't specifically need the feature. You just need the AR camera mode in the game enabled

[grave wharf]

Does anyone know what’s behind the hidden map?

[tough patrol]

its the new season area

[wheat nest]

Not the NFC, what I mean is the AR camera mode it's not in my settings 🥀

[long copper]

new area for season

[molten shale]

It’s big

[long copper]

for ar camera

[eternal veldt]

does anyone know the shard schedule this month?

[craggy smelt]

is there any estimate on what the the cosmetics for the personality quizz would be priced at?

[verbal spade]

think its not available for me ;-;

ty tho

[random palm]

Now that I've checked the game... Where is the AR camera mode?

[random palm]

The companion cube is only available on pc or laptop

[tough patrol]

nope, we have no idea until the event starts

[humble plank]

When does new season start?

[shy sedge]

I figured it out, thanks to @long copper it was actually on silent mode

[tough patrol]

#seasons-events-chat message here, by Christian

[long copper]

the sound will work w headphones only in silent mode

[long copper]

in settings

[wicked iron]

Hello hello

Did the patch change anything about the movements or am I just going slightly insane? I feel like my skykid is moving smoother/faster

[shy sedge]

That’s honestly so dumb! WHY WOULD IT BE SILENT WITH THE GAME IN SILENT MODE!!

[tough patrol]

january 16th #news message

[humble plank]

Thanks!

[bright wasp]

It’s possible you don’t have the update yet. I can’t find it in my menu either.

[random palm]

It wasn't there though. I checked everywhere in the settings too. I should read the patch note though

[shy sedge]

Okay I’m gonna cry now guys. Laughs cutely.

[long copper]

well if on silent i would be annoyed if it was noisy, but tbh i dont know why, other games make noise anyway you are back 💕

[wheat nest]

Just updated my game😭 turns out It's didn't auto update to the newest version. I have the feature now

[solemn breach]

lol, srry idk anything abt siri bc i didnt hav it

[shy sedge]

Is okay, even if I have it. I still don’t know anything, I’m like an old person 👵

[bright wasp]

Do you have the latest update installed?

[random palm]

Yes. I updated it earlier to check the new map feature

[long copper]

what does new map say?

should show wl count?

[lyric summit]

Did they fix the bug that made the third moomin quest impossible? The one where you cannot physically reach the apple?

[random palm]

It's honestly just a version of the existing map shrine, but visible anywhere. Though, it did give more iformation

[long copper]

i thought on bottom it gives wl count🤔

[bright wasp]

It gives wing light and spirit counts for individual areas. It also shows you which areas have season guides.

[real field]

Hi, has anyone face the issue of not seeing the 3 lights at vault’s fourth floor?

[stuck canopy]

can someone take me to office?

[warped fog]

When is the shards coming I'm still waiting
It says there is today

[bright wasp]

#looking-for-group-live

[pure dragon]

Is the bugged wl counter in isle that they're talking about in #known-issues for the map anywhere, the same one that we've all been seeing for who knows how long or is it another bug?

[bright wasp]

Idk. Regardless, we have a bugged wing light indicator in Dawn. Situation normal.

[inner cove]

At this point removing that bugged WL is abnormal

[merry reef]

Guys can we have a complete friendship tree with the updated emotes and their costs?

[bright wasp]

https://sky-shards.pages.dev/en
A little more than an hour

[long copper]

brenda has left my isle 🥳

[random palm]

Is there a certain android limitation for the AR feature? I can't find it in the game settings. It only shows the old version

[woven mountain]

go to the other side of the shop!! you'll see the cubes

[random palm]

That cube is only available in PC

[drowsy relic]

The update just got released and there are still some friendship emote not currently displayed correctly at the moment. We should give the creators time to finalize and complete them.

[young burrow]

I can bear any bugs but not the nonstop crash every 5 mins, dont tell me I have to suffer this until next month's update

[woven mountain]

yes i know, they were asking about it

[random palm]

I had it answered already earlier, not to be rude if it sound like it

[tardy narwhal]

what does this do?

[red condor]

When i have shared mem, and ppl like it, how many likes i need to get a heart for it ?

[random palm]

It changes your vision to match what you would see if yu're wearing the shades

[merry reef]

Oke thank you

[random palm]

I believe it's 60. Similar to the heart fragments you get in your friend stars

[red condor]

Bruh, someone told me you'll get a heart each 3 likes 😄

[merry reef]

Those goggles do that?...
I didn't knew..

[woven mountain]

puts a vignette filter to the corners

[random palm]

I believe every shades in the game has the same feature. Even the 3D glasses from the Anniversary event

[merry reef]

Oh man...
I missed it... Sigh...

[tacit root]

Not the same color and those skiing goggles have a vignette type style as frankie said

[mental geyser]

likes no longer give hearts, people have to spend 3 candles if they want to give you a heart through shared creations

[random palm]

That's what I was saying. I said feature, not effect

[red condor]

alright thank you

[inland onyx]

for flight or for walking/jumping?
if its the latter, i can maybe test it.....when i can stop crashing every few minutes....

[wheat canyon]

guys, the new shared emotes. where can i get the upgraded version ?

[acoustic crown]

does anyone game is crashing or is it only mine?

[inner cove]

Personally i crash after just doing nothing as well soooooo xd

[tough patrol]

you cannot for now, it will be possible once the season starts and we meet the seasonal spirits

[tough patrol]

its an issue for everyone #known-issues

[strong jolt]

hey everyone, i have a question, is it just me or the game keep crashing

[random palm]

A lot of players have been getting game crashes since the update, yes. I suspect people are making memes about it right now

[acoustic crown]

Ohh I thought my device got some problem thanks for the info

[round gate]

why is grandma just not there lol, what has happened to sky

[acoustic crown]

She is there for me maybe some bug

[strong jolt]

no one woke her up 😔

[inland tusk]

Anyone else crashing and game force closing ? Both my iPads crashed and force closed. Several times

[waxen aspen]

Yeah you're not alone! But I can recommend clearing your app cache if you're on mobile

I've been playing for 2 hours with no issue so I suspect my regular cache clearing helped with that

[granite mauve]

I still crash, i was on ios, i crashed , i switched to my samsung, i crashed, i switched to pc, i crashed

[viral blaze]

will the new personality quiz event replace days of fortune or any other events like days of music or days of style?

[balmy ledge]

Nothing was told in the official post about days of fortune, music or style. This doesn't mean they're not happening, could be later in the year. Lunar new year is in February, and fortune is usually loosely aligned. all we do is stay tuned for updates

[waxen aspen]

17th February, you get the idea of how late the LNY is for 2026

[tough patrol]

No, days of fortune is coming afterwards, its mentioned in the ios update description

[waxen aspen]

After trouney ofc xD

[molten shale]

What profit didn’t we see this year last year?

Was it water

[worldly sandal]

I can't find this winged light????

[viral blaze]

i doubt any events will be replaced, but if they were to be replaced, closest would have been fortune. some people are complaining on the youtube teaser that days of style or days of music are getting replaced, and i thought that was a very unfounded claim to make :/ i'm so tired of sky players complaining when TGC is working so hard on the things they keep complaining about

[bright wasp]

https://tenor.com/view/willj-oprah-oprah-winfrey-winfrey-you-get-a-car-gif-5648268094118765988

[gilded cipher]

Does anyone know what is the cost of the new friendship tree gossip emote that has been recently added? I couldn’t find it on the web

[bright wasp]

PlayStation also crashes. Everybody gets a crash.

[rotund kettle]

Prophet of water, yes.

[prisma tiger]

This may be an odd question, but I was wondering if anyone knew TGC’s rules around sky-based fan merch? I’ve been wanting to make some designs to sell in my store, but I’m unsure of the legality of it all - since some game companies are pretty against stuff like that.

[viral blaze]

they are aware of the crashing, check #known-issues. we will likely be compensated

[obsidian dew]

Prophet of Water arrived in December of 2024 so we technically received all Prophecy in 1 year.

[inland onyx]

that arrived nearly when i left... sadge

[next aspen]

my ipad air (5th gen) has been crashing at the TCG logo ever since september 2025

[lost needle]

Found this question mark appearing in front of this grave (starting area in Archives.) Does anyone know what it could mean?

[obsidian dew]

Today's Dailies spirit

[rotund kettle]

Today's quest. We need to find/relived them

[lost needle]

Oh I see. Thanks =D

[primal tide]

I couldnt find it too

[molten shale]

What cosmetics wood water offer

[rotund kettle]

https://sky-children-of-the-light.fandom.com/wiki/Prophet_of_Water

[shy cypress]

Hiiii, i was wondering, do anyone know where to buy the temporary tall and tiny spells?? they use to sell them in the home shop, but now they don't sell them there anymore. i can't find them in the forgetten Ark shop nor the village shop either.

[molten shale]

Yes that looks awesome

Also has the next spirit been announced

[graceful comet]

I just returned to the game, whats that 0/3 thing?

[inner cove]

Too early for it, probably will be in friday or bit later

[inner cove]

WL in there. Now you can actually see how much you got in location.

[timid shuttle]

How many are the max amount of dye I can collect per day and also where can I get the most white dye

[tough patrol]

they are in the same areas you mentioned, but only from friday to sunday

[errant zealot]

those spells are available weekend only; friday, saturday, sunday

[inner cove]

@graceful cometidk why your message was deleted 👀

[graceful comet]

I just said thanks

[open nexus]

In skys memorial (little prince world), my friend placed a boat 4 days ago. I have his post notifications on, but I cannot find his boat, and neither can he.

Can we fix this?

[fast bobcat]

Is anyone else not seeing the new map icon on their screen at all?

[acoustic crown]

How many permanent height spell can we buy per day?

[shy cypress]

aww i see, thanks!

[true geyser]

Where can i find the new event?

I havent played Sky in a while

[inner cove]

There isn't any atm

[true geyser]

Ooh my bad, It's on the 9th hmm

[inner cove]

I think it's due to first word, use just "Ah" instead ig

[glossy raptor]

Just noting here that I got unexpected behaviour, and eventually a crash when I tried my daily tasks. Running on a PS5 as I do every day. Might be to do with today's update (map changes). The game reported it automatically to TGC since that's how PS5s work.

[graceful comet]

Thats funny

Ahhh

[inner cove]

Basically with two h it this of a different word so it's deleted. Prooobably.

[viral spade]

Anyone else have issues with their temporary spells not working? Tried using the baby one and it used the spell but didnt shrink me :/

[inner cove]

Maybe you're in no spell area?

[viral spade]

Nope! I just used it now in main floor of vault because no one is helping open doors, so I thought I'd skip

[steady heron]

Does anyone know how to fix the game's constant crashes? I've played on both PC and phone, but the same thing happens everywhere: every 20 minutes, the game just crashes. Is there anything I can do about it? (Sorry for my English, it's not my native language. But I hope I explained the problem clearly)

[long copper]

just report as a bug

[steady heron]

Thank you

[long copper]

#🐛submit-bugs-and-feedback message

[glossy raptor]

I also got crashes today. I've done daily tasks for two years and never seen as much trouble as I had today. So it's not just you. Playing on PS5.

[crystal marlin]

Sky is out of control

[inner cove]

Huh?

[long copper]

yes the bug report channel shows as widepsread crashing

[long copper]

when you can pick them they are smaller

[inner cove]

I think they were bigger before

[long copper]

maybe short skids complained? lol

[inner cove]

It's small even compare to chibi xd

[steady heron]

It's good that I'm not the only one with this problem... I was already thinking that something was wrong with my account. 🙂

[torn ibex]

Is the game keep crashing for everyone? Have we alr reported this?

[spiral widget]

Yeah

[vale halo]

Chat my sky kid doesn't show on the AR cam, is this known or is it just me

[inner cove]

https://brand.cdn.thatgamecompany.com/sky/ar-anchor-image-01.png

You need this img and point at it, it's anchor position at which skid will "spawn"

[trim yarrow]

when will they fix this crashing issue???

[tough patrol]

we dont know, keep an eye on #news and #known-issues , that's where they say they fixed it

[trim yarrow]

alr thank you

[odd scaffold]

Is anyone else getting kicked out of the game or just me?

[spiral widget]

#known-issues

[odd scaffold]

Thanks

[merry elbow]

Anyone have an idea where I report a bug? It’s in PS5 and I can move the right controller to look up and down and around. It works at first log in then stops working after about 5-10 minutes of play.

[warm onyx]

Today's Shard Memory:

Whale Memory

#seasons-events-chat message

[gritty folio]

Hello! I'm very new to the game, I'm curious about who the merchant(?) Next to a boat in Aviary spawn is? I try talking to them and they just say "7 days to go" and I'm confused 😅

[vale halo]

Tysmm

[austere marlin]

This is their shop

[rain river]

hi everyone, does anyone know where is the shard event in forest please?

[gritty folio]

Oh! So it doesn't open until sometime next week?

[austere marlin]

No, it is open right now

[gritty folio]

Huh..I couldn't do anything with it last night 🤔 am I missing something? Do I just need to unlock all the elder temples first?

[austere marlin]

I don't know the requirements sorry 😭 But the merchandise itself should be on the boat Not the merchant try looking for icons on the boat

[gritty folio]

Alrighty! I appreciate the insight, I'll try again tonight. Ty!

[glacial cipher]

just a random question is there a way to revert back to older version? its unplayable with the crashes ;-;

[austere marlin]

Your welcome!!

[inner cove]

Well achtually there is (at least on Steam Version hre there is kinda official way by steam itself), idk if it will let in tho and also you won't be able to play with those who already updated

[glacial cipher]

i am playing on steam! how please?

[haughty lintel]

anyone else have their camera locked and then the game crashes a little while later?

[vale radish]

question on the new map-- anyone know why there are past season icons in aviary village / prophecy caves, but nowhere else?

[hexed plume]

!thatskybug

[sturdy glacier]

To report a Sky bug to TGC, follow the instructions in the read-only #🐛submit-bugs-and-feedback channel

[hexed plume]

There are a lot of other areas with seasonal icons

[distant ember]

Is the game still crashing? I haven't logged in since reset

[vale radish]

okay, fair. those are the only ones i see and ive fully completed all of those seasons, so. just trying to figure out why they're there

[haughty lintel]

I cant quite reproduce it, it just kinda happens

[hexed plume]

This is only the first day since the update, so don't expect a patch that soon.

[hexed plume]

You don't have to reproduce in order to justify your report

[distant ember]

Ah, i was just wondering

[balmy pilot]

where are the shards located? where exactly is forest garden?

[hexed plume]

The latest place after the temple

[keen bloom]

Unless it becomes that serious, for example, everyone crashes every 5 minutes

[past birch]

Hello, sorry to disturb. Am i the only one that cant see the AR camera option? Is there a requirement for it. Im playing on my phone

[hexed plume]

• That isn't a guarantee either, it depends on the nature of the bug
• it never happened in Sky and very unlikely to ever happen
  If you are curious I can break down a longer explanation why

[hexed plume]

Several, mostly budget devices can't support it

[keen bloom]

Check Google AR services in Google play, your phone might not be able to support it

[vale radish]

so is this a bug then? are others seeing completed season quest icons on their maps?

[past birch]

Thats sad, imight just borrow a friends phone lol

[tulip spade]

Why does the PC version of the game keep closing after a few minutes, and the mobile version has the same problem?

[green tide]

Where can I find eggs in Hidden Forest ?

[misty stag]

On top of a big broken tree, just to the right as you stand on the jellyfish summoning point before you get into the temple
(Nudibranch PFP!?! 💜💜)

[thick elm]

PC player, where can I find the game's log files, or it just doesn't exist?

[rustic barn]

when does new season start?

[hexed plume]

Ask in #pc-questions

[hexed plume]

16th January

[swift quarry]

Based on #🦋completed-bug-reports the issue spread out on multiple platforms

[hexed plume]

It's not about PC or mobile. It's about certain chipsets. My 1 year old 6 years old phones don't crash, neither my pc

[sharp sundial]

does the fog dissapear in the forest temple when there's a shard ?

[hexed plume]

!tos

[sturdy glacier]

Check out Sky's Terms of Service here!
https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/faq/460-eula-terms-of-service/

[dark jolt]

Can anyone sent me sky ar map for the ar camera pls

[keen bloom]

Whoever crashes, clean cache. The issue is on Tgc side, but if it wouldn't help, it won't do any harm

[sharp sundial]

how do i do that on switch or pc?

[keen bloom]

I think you long press on the app, it will send you to settings and then you can choose clean cache

[keen bloom]

I think it helped ppl here to solve the issue, not sure

[cyan snow]

does crashing can be fix? or does anyone know how to stop it? thank you

[keen bloom]

It's Tgc end, but clean cache. It might help

[cyan snow]

thank you

[keen bloom]

Yw, update how it goes

[hexed plume]

Crash fix attempt list by Tib
#questions-and-help message

[undone palm]

does anyone know where the 2nd wind light in wind paths is? (I got the one in the air current tunnel)

[open nexus]

Where is shard in forest

[undone palm]

In the Forest Temple area/area before valley of triumph oShard data by Gale
#seasons-events-chat message

[hexed plume]

The other one should be on the top - back of the main Island

If you don't find it there then go home for a half a minute and try to collect it again from the tunnel

[timid shuttle]

!wiki

[sturdy glacier]

https://sky-children-of-the-light.fandom.com/wiki/Sky:_Children_of_the_Light_Wiki

[worldly sandal]

How much was it buying the 3 season pack bundle?

[brave totem]

Guys whats the item tht shows 3rd model of the map

[cosmic maple]

Hewoo yall, I'm back with migration season issue (the one I can't claim my items due to waiting for 4 days to unlock moment)

The support game has wrote me back. They said to restart my game and claim items from migration bellmaker spirit.

I hv restart my game twice now and even restart my device. I still can't find where is the bellmaker. I hv visit Isle of Dawn, I don't see bellmaker near the spirit guide or the hill (bellmaker spirit moment)

Has anyone hv the same problem as me😔

[uncut mango]

Did you finish all the season of migration quests?

[cosmic maple]

This is what they wrote me back

[uncut mango]

There is no item that shows the map, the new map option is next to the settings icon.

[brave totem]

I saw a shared memory with a book when i clicked it the whole map got lines like it happend in anniversary

[thorny stratus]

hihi! i can't seem to update my sky on ios 15.8, and even if i have enough space left. what should i do?

[uncut mango]

Oh, that's the art book STAR feature from thatskyshop official art book.

[cosmic maple]

I did, this is my remaining item. That I need to wait for 4 days.

[uncut mango]

Did you check in windpaths

[cosmic maple]

I did, bellmaker still not in sight 😔

[vagrant forum]

You can try redoing a migration quest then see if the bellmaker spirit can be interacted with after completing that quest.

[cosmic maple]

Let me try, I'll get back to u after I redo the first quest

[vivid abyss]

Hello. Is anyone going to do cr and wl? Can I tag along? 🥺

[uncut mango]

You can ask in #looking-for-group-live

[vivid abyss]

Ohhh wrong channel again. Sorry sorry and thank you 😊

[static pagoda]

FIX THE GAME!!!!!!!!!!!!!!!!

I CRASHED. 15 TIMES TODAY AT GRANDMA

[honest plank]

#🐛submit-bugs-and-feedback pls
(A lot of people are crashing since the update)

[light gate]

Hello, I was testing the new AR feature and my Sky kid is missing, is there any problem with my game or it’s just my device??

[sturdy violet]

We are just players like you and can unfortunately not do anything about it. If you would like to report an issue or give feedback then you can do so in #🐛submit-bugs-and-feedback

[tacit root]

#known-issues message

We are investigating and working on log-in issues, server errors, or crash reports that have been shared through our bug reporting channels or contact through Player Support.

[frosty fog]

Guys pls check the #known-issues before reporting it

[frosty fog]

Is the last spirit out rn??

[honest plank]

Might be your device.
Which device type and android version do you have?
And make sure the app called Google AR service (or smth) is updated

[brave totem]

Intentional?

[light gate]

It’s on IOS, iphone XR and iPhone 13 Pro Max

[frosty fog]

#known-issues !!

[chilly helm]

Gen chat is awfully busy rn so I’ll ask here too

I haven’t had internet the past few days in the new house, has a new season started already? Or just announced?

[elfin zodiac]

just announced

[random bolt]

Starts on the 16th!

[chilly helm]

That’s so soon tho

Is the current season ended now?

[elfin zodiac]

yeah, migration is done

[naive cape]

Will the days of fortune happen in February??

[brave totem]

!wafo

[sturdy glacier]

Members here don't know when things will happen unless its been announced in #news. Best to Wait And Find Out (wafo) in the meantime. Hmm, kind of sounds like waffle when we say it together 🧇

[teal lodge]

Huh, when will they fix the server split bug?

[brave totem]

Server split is a bug?

Isnt that a game mechanics

[teal lodge]

No like every time I'm playing with my friends. I split of server or he split the server for no reason. Like it just happens

[cosmic maple]

I'm back with disappointment in game and irl✋🏻😔 the only interaction we had is fixing the boat and fly✋🏻😔

[vagrant forum]

what about after completing the quest? When migration guide goes nap with the lighthorns?

[brave totem]

Maybe this can help #questions-and-help message

[cosmic maple]

Do I need to go through all quest or jump to the last quest? Cuz I just need to go the final place

[west bramble]

hi! can i ask how much the new friendship emotes cost?

[naive cape]

Asking from vet players, do days of fortune have a currency like last Christmas event where you get tickets, or do the items cost candles??

[deft lintel]

this feels really embarrassing to ask since I've been playinf for nearly 4 years but..
I can't find the "Forest Garden" in the Hidden Forest
I even looked on the map and went everywhere but I couldn't find one single shard

[sturdy violet]

Days of events typically have both. New items for tickets, and returning items for candles.

[shut knot]

after the temple

[naive cape]

So tickets are needed?? are the games hard

[deft lintel]

ohh that explains it THANK YOU SO MUCH

[upbeat swallow]

hey guys did sky add new spirits? cus i cant upgrade my friendship teee i only bought 3 of the new emotes and thats it i cant buy any more than that it says unlock from spirit first

[vagrant forum]

i'm redoing quest 2 as a test rn.

[sturdy violet]

Acquiring tickets typically has a bit of a learning curve on the first event day, since you will need to figure out how tickets are obtained in the event. Once you know how to, it is pretty easy though.

[warm onyx]

You need to scan a special image for your Skykid to appear in the AR Camera

[sturdy violet]

We assume the upgraded emotes will come with the next season.

[naive cape]

And how long do days of fortune usually last??

[sturdy violet]

Days of events typically last 2 or 3 weeks.

[naive cape]

TAHNK YOU SOMCUG

[light gate]

Oh I never knew, THNX BTW!!!

[sturdy violet]

There is no average time for fixes, since it depends on how severe the issue is, how quickly the cause can be identified, and how easy or complex it is to fix. It can be anywhere between a couple hours to a couple weeks. (Or for minor bugs, up to years).

[loud thicket]

it's about this servwr rules but can i post someone else's photo but credit it? profile will be both on the image and link

[spiral wyvern]

For the new mobile update on the camera how do you switch the camera to be able to see your sky kid?

[boreal pecan]

i am capable of seeing gray the Child outfit when i lit their candel even after moving to a new area . is this a part of New Update ?

[hexed plume]

In general, any artwork that's being posted must be made by you afaik, but it's best to ask #contact-mods for confirmation.

[cold valley]

is the suggestions channel gone gone now?

[hexed plume]

The server got revamped and this being called #🐛submit-bugs-and-feedback

[bright wasp]

https://bit.ly/SkyARMap

[rigid notch]

is anyone else getting multiple crashes or is it a device problem?
i play with my alt, both my pc and phone crashed

[sturdy violet]

The game is crashing for many players on all platforms with the new update.

See #known-issues

[umbral palm]

Is this the gray candle? If so, what happens when I have it? Do I not get wax anymore?

[boreal pecan]

kinby ,

[sturdy violet]

You get wax very slowly, and it is generally not recommended to try and get more candles cause it would require a huge effort. You can technically get up to 21 or 22 candles per day though (1 or 2 more).

[umbral palm]

Ohh that makes sense, thank you so much!

[keen bloom]

It's a grey candle, it mins you got exactly 20.
Since it's almost full, try to aim for 21 (usually it takes a while, but it shouldn't in this case)

[umbral palm]

Ohh okay i’ll keep that in mind

[cosmic maple]

I'm on final quest. I can't even complete the final scene now😭😭

[vagrant forum]

Also trying out last quest here

[astral sonnet]

Why don't I have AR camera ?

[keen bloom]

Decive doesn't support it
Also, go to sleep, it's 1:34am for u

[bright wasp]

Do you have the latest update?

[hexed plume]

Several budget devices don't support the AR feature, you can confirm that in Google Play

[vagrant forum]

I got the same result as you, better record a video that you can't interact with the spirit post-season to inform support.

[astral sonnet]

Okay

[astral sonnet]

Yep

[heady obsidian]

How do I open the map on pc? The icon in the upper right corner, I can't click on it on pc

[keen bloom]

GN 😴

[molten shale]

Where can I get the cosmetic with the space manatee

[cosmic maple]

Aye sir🫡 thank you tho😔

[molten shale]

I just found a really cool effect

[astral sonnet]

Oh all right thank u

[vagrant forum]

The keyboard shortcut should be M or you can probably map a key to it.

[sturdy violet]

On controller, I get instructions how to open it when I have the emote wheel open. Maybe it's similar with mouse and keyboard?

[keen bloom]

<@&600489743716712458>

[hexed plume]

<@&600489743716712458>

[inner cove]

Fun, usually those don't get through cuz it's 4 links

[heady obsidian]

Yes found it in the settings, thank you!

It's on the "," key for me, wasn't expecting that

[inner cove]

Can be customized But i do not see button for Controller for it

[sturdy violet]

Controller uses a combination of two buttons, maybe that's why.

[inner cove]

Still would be good to show two at once

[eternal plaza]

Is anyone else having an issue on controller where you can't look u and down and can only look left and right

[bright wasp]

Happened multiple times to me on PlayStation. Closing and opening the game fixes it.

[raven crown]

!ts

[sturdy glacier]

The next Traveling Spirit is scheduled to arrive on <t:1768464000:F> (<t:1768464000:R>)

You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits

[eternal plaza]

Dang yea I'm PlayStation too I've been opening the game and closing it to fix it hope it gets patched soon I just wanna do dailies 😭

[jolly garden]

So I wonder, why I don’t have much winged light on my almost finished map. Because I still have more wings to “upgrade“ Does anybody know why there are not many winged lights?

[dense plover]

Is anyone experiencing increasing crashing after the update? I crashed twice and my friend three times while just candle running vault and we usually play for hours without crashing or server issues, even during grandma

[dense plover]

there is no upper limit for winged light (so even if you collected all the winged light possible in the game, it will still show you what is the next wing level)

you can get more winged light by unlocking wing buffs and going through eden

[urban summit]

Winged lights can be also be obtained by buying nodes costing Ascended/Eden Candles to spirits (after going through Eden and being reborn, you'll be granted a winged light per node you unlocked to your count).
If you didn't unlock many of those nodes yet, and only collect winged lights in the realms, your count will not be very high
Hope I explained it well

[sturdy bison]

hii where is the spirit for daily quest ?

[crude solar]

It should show on the map, but it's on the first(ground) floor behind the door that needs 4 players to open

[dense plover]

Relive Spirit Quest - Vault of Knowledge - Praying Acolyte by Clement
#seasons-events-chat message

[stoic schooner]

Is there a possible way to clear caches on ios?

[urban summit]

What device are you on ?
But yes, I've been experiencing crashes as well, please fill out a bug report to make devs aware of the issue : https://discord.com/channels/575762611111592007/1418088238299615313

[restive plank]

evening all.
anyone know what hair this is?

[dense plover]

alrighty (my friend is on her phone, I'm on my laptop. I suppose it's another bug that came with the update. thanks!)

[urban summit]

Hi !
Those hairs are probably from the next incoming season
It's been seen in the trailer

[urban summit]

And I am on Switch 2, so yes, it probably is caused by the new update

[pastel karma]

There is 123 give take winged light in the realms, and each ascended spirit is +1 to this

[steep arch]

how do i check the portable map on laptop?

[restive plank]

finally new long hair! thank you

[pastel karma]

Hold z (expresion wheel) left down corner you will see map icon, if its M, you can press M to open map when you want

Other option hold alt (show mouse) and click map icon on top right

[restive plank]

could you link to the trailer please?

[pastel karma]

Yes... But there is none still
Only app store editor cuts things

And that sky blog post

[urban summit]

It seems the link isn't working here, so I will send to you in DMs

[restive plank]

thank you ♡!

[jolly garden]

Thank you!

[sharp kayak]

Is there a set rotation for dye colors (like black dye) or do I just have to guess where it is?

[gusty warren]

hello i saw new emotes on friendship tree today and i saw levels for new emotes how do i open them

[urban summit]

There is no rotation, every realm has its colors, for black you would have to go to Eden or Wasteland where it appears (Eden has the highest apparition rate tho)

[jovial cargo]

With the traveling group (I think that’s what it’s called) yk with the Christmas/valley people, will those people return always?

[crimson kettle]

I have a strange question... for the AR anchor image, does the white background/border need to maintain being square or would just the colorful part work? I want to make it into a keychain or something and a circle would be least likely to be damaged, but if it needs to be square I will make it square.

[tough patrol]

They will be with the new spirits of the next season

[jovial cargo]

Ooo where can I find the pink color?

[gusty warren]

thank you so much

[urban summit]

There is no pink color in the game, if you meant purple, it would be in Wasteland as well

[tough patrol]

Eventually they will return, either as a ts or in a group

hi Cev!

[jovial cargo]

That’s not pink? But it’s very pink when you use it

[urban summit]

Red color ? It would be in prairie and prairie peaks

[rich scroll]

Did the devs mean to release new friendship emote? I don't see them noted in any patch notes anywhere.

[jovial cargo]

This color, I asked people for pink so I thought it was pink 💔

[urban summit]

It's supposed to be purple so yeah Wasteland is the realm for that color !

[jovial cargo]

Ohhh tysm!

[random bolt]

it's a side effect with how seasonal friend emotes work: level 1 is available to everyone.

[lyric meadow]

You can mix purple and green to get a soft pink, not bright

[jovial cargo]

Ooooo, you can mix colors??

There’s so much I didn’t know about omg

[ionic oxide]

hii! does anyone know if the AR camera feature still works if I print the image in black and white and/or smaller than shown in the videos (so smaller than an A4 sheet of paper)?

[dense plover]

yup, you can. There is a base color and a tint color when dyeing cosmetics. Perhaps this guide will be useful:

🦋All about Dyes - A guide compilation by StarDream
#questions-and-help message

[jovial cargo]

Tysm!

[frank coyote]

whens the start of the new szn

[dense plover]

new season starts on 16 Jan

[sturdy glacier]

the mysterious and all-powerful Skybot sees all! ...also, i'm stuck in the mods' basement again, can you let me out?

[jovial cargo]

So I found out my dye area isn’t unlocked (ig?) how do I unlock it

[lofty river]

Whats this funny map at the top right corner

[wind scarab]

Has anyone been struggling with game crashes recently? Ever since I updated my game they got a LOT more common, I’ve gotten 10 crashes in as many minutes and they didn’t seem to have anything in common

[wind scarab]

It’s the new map anywhere feature! You used to have to sit at a map shrine to see a map of the world and where you are, but now you can access it at anytime to also see the number of winged light and spirits in an area! You do have to visit shrines to clear up the “fog” still-

[urban summit]

Yes, it's a known issue as per : #known-issues message
You can fill a bug report about it here : https://discord.com/channels/575762611111592007/1418088238299615313
Other than that, there's only left to wait for the devs to fix the issue

[tough patrol]

I think you need to interact with the stand in the aviary shops, which will start the season of radiance quest and allow access to the dye Workshop

[jovial cargo]

The stands? Like the clothing right?

[wind scarab]

Ahhhhh, noted, thanks, I’ll just power through-

[vagrant forum]

Rai meant that glowing standee in the shop, that would start the season of radiance quests.

[tough patrol]

Ah, no more like an Ad stand

[jovial cargo]

OHHH

[tough patrol]

Standee that’s what I was thinking thanks ash

[wind scarab]

Looks more like a cafe sign to me?

Ah, I just heard from my friend more dye slots were added, is that true?

[vagrant forum]

the general term for those kind of signboards is standee

[timid shuttle]

How much does a hair IAP usually cost?

[woven mountain]

€6-8 i believe, depending on your currency

[warm river]

Any PS players figure out the “map anywhere button or button combo”?

[tough patrol]

Wasn’t mentioned in patch notes, and no one else mentioned it so it’s probably not true

[vagrant forum]

Should be L2 + down on d-pad

[warm river]

I can see it but it can’t get to it, it also pulls up my emote menu…. I’ll keep trying. Probably my timing.

[random bolt]

keep the trigger for the emote wheel pressed.

[vagrant forum]

when your emote wheel is out by holding L2, there should be an icon at the bottom left corner for the map anywhere that has directions to press down on the d-pad

[warm river]

Got it. It’s L2 + down then down a second time. 🙄🙄

[mighty fractal]

When will sky add more masculine cosmetics

I feel like we haven’t had any masculine hairstyle in recent seasons

[vale warren]

Is it just me or anyone else…so after the update after playing a certain amount of times my game forced quit it happens 3 times now today

[warm river]

Ah L2 then down. I’m probably never going to use this or remember. But thank you. 💚💚💚💚

[vale warren]

I’m playing from Iphone 14

[tidal tartan]

#known-issues

[tough patrol]

We’re players here, we don’t know what’s gonna be released until TGC announces it

[random bolt]

!wafo

[sturdy glacier]

Members here don't know when things will happen unless its been announced in #news. Best to Wait And Find Out (wafo) in the meantime. Hmm, kind of sounds like waffle when we say it together 🧇

[lyric surge]

Hey, does anyone know what to do if some of your items are away in Sky?

[vernal lake]

Does anyone know what that broken lamp is in Vault? Not the Embers one, there's another one kinda behind the elevator. Looks like next season but not really

[timid shuttle]

Mines KR WON ₩

[frigid girder]

!ts

[sturdy glacier]

The next Traveling Spirit is scheduled to arrive on <t:1768464000:F> (<t:1768464000:R>)

You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits

[trim atlas]

guys does the code image for using AR mode have to be printed in color, or does black and white also work?

[wicked comet]

Can you still get the invisible cape spell?

[random bolt]

it's permanently available

[wicked comet]

Can you get some everytime you go thru or is it a 1 time thing?

[lament acorn]

Weekly but it's on a different reset day than Eden iirc

[wicked comet]

Okie, thank you!

[arctic gust]

Is the wardrobe prop not a thing anymore or is it just random in the avaliable furniture rotation?

[frigid girder]

The wardrobe prop has never been a thing that's available. The ones you might've seen in shared spaces were hacks

[random bolt]

was never available to get outside of nest and workshop.

[proper heath]

!tswhen

[inner cove]

!ts

[sturdy glacier]

The next Traveling Spirit is scheduled to arrive on <t:1768464000:F> (<t:1768464000:R>)

You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits

[royal roost]

some aquaintances have stayed lit up even when entering new areas and going home together, is that the new and revolutionary social feature that was talked about some patches ago?

[formal granite]

Probably not.

[random bolt]

havent heard of a "revolutionary feature" but Staying Lit Between Areas is an old feature that has been fixed/brought back.

[royal roost]

i remember seeing some interview about sky implementing a new feature for social play that according to tgc has never been done before in a game,, it was between s2e and migration, but im still waiting for it TT

[steep arch]

where's the box to buy the capeless spell at? i don't see it anywhere

[proper heath]

When will the next season be here?

[random bolt]

oh i recall that interview, iirc jenova said the next next season after 2embers, so that leads to Lightmenders... we shall see if it trully comes up, but until then, Wait And Find Out

[steep arch]

16th jan i believe

[tough patrol]

It’s close to the map shrine in the passage

[royal roost]

i see there was also this

[steep arch]

im standing on the map shrine rn and i dont see it anywhere i think i need glasses

[tough patrol]

It’s a small box with orbs in it

[royal roost]

can this help? #questions-and-help message

[steep arch]

ah it's not there for me

[tough patrol]

Yeah, zero info on this too

[arctic gust]

Thaaat explains why I've only ever seen it once outside of grandmas!

[vale warren]

Officially done with this forced i just wanted to collect winged light

[royal roost]

thats odd is it your first eden run? or maybe its linked to a questline? i have no idea TT

[placid umbra]

Hi, my friend left me a post and it's the first time I get one so I'm having trouble with it, it's in chinese and I can translate the title but everytime I want to translate the messages it just closes the thing ,is there a way or I'll never know what was said

[brave totem]

6400 pings...

[tough patrol]

Sadly not much to say to help, just that the devs are aware #known-issues

[steep arch]

it's just disappeared...... i've gone to eden multiple times on this account so i have no clue why it's not there

[wicked plaza]

Anyone know how to get this orange scarf?

[vale warren]

I don’t open the group chats too much to read back🤣

[random bolt]

Season of Moomin Collab IAP

[jovial cargo]

Anyone known what’s happening? Screenshot of him tryna join me and it says this despite my app being updated

[tough patrol]

It’s an iap from season of Moomin, it won’t return unless they do another collab

[tranquil moth]

i am consistently crashing, how do i get ahold of player support??

[steep arch]

should i submit this in #🐛submit-bugs-and-feedback ?

[tough patrol]

Definitely, this is the first time I see this

[mortal vapor]

me too, it INSANE

[honest plank]

!support - tho, the crashes are in #known-issues already

[sturdy glacier]

Contact Player Support in-game: Tap the cog menu (top-right corner) → Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated!

[tranquil moth]

can’t even play for 10 minutes, and god FORBID i play with a friend, crashes almost immediately when i join/ a friend joins me

[steep arch]

maybe it's because your friends game isn't updated? i'd get him to check his app version and if they're both up-to-date i recommend submitting a bug report

[jovial cargo]

Ok

[astral ruin]

hello! i'm curious, have there been any mentions of the chinese new years? or will there be none this year?

[mortal vapor]

Me tooo, I js wanted to use the bathroom and came back without friend and whole game is off my screen

[wind scarab]

Hello! Are you referring to Days of Fortune?

[astral ruin]

yes, thank you, i forgot the name 🥹

[agile remnant]

oh my god me too, I can't even play for more than 5 minutes

[wind scarab]

We’re suffering in solidarity then, I had 10 crashes in as many minutes, I’m lucky my phone is powerful enough to reboot really fast

[tough patrol]

It’s coming later due to the irl new year happening in February, but it’s happening: the iOS update note mentions it

[random bolt]

No mention for this month, but the iOS app store does make mention of it, so wait until February

[astral ruin]

i see. im not an ios player
thank you!

[jovial cargo]

How do I update my app even tho it’s updated on the AppStore???

[zinc cave]

Your friend probably has not updated the game so you are unable to join them

[peak anchor]

My game just closed itself. Are there server issues happening?

[jovial cargo]

It says the opposite for when he tried

The first ss is of me tryna join him, this one is of him tryna join me

[random bolt]

Crashes are a known issue atm

[tranquil moth]

yes, multiple crashes within minutes

[jovial cargo]

OK WHAT THE? I clicked on the app description and NOW it says update

I’m good now

[broken kite]

hii i just wanted to ask if anyone knew the location for the wl in todays shard memory

[royal roost]

if you walk underneath the whale and walk to look up at its right side near the jawline kinda, you can see the wl shining.. img from wiki:

[shell meadow]

Spoilers but I have a question

||Has the Sky Kid you hug end of Eden always been just white because I swear he used to glow||

I swear he used to glow

He looks like an unlit Sky Kid coloured white rather than looking like a wing light

[ionic oxide]

I Remember they used to glow but just a little

do you have a pic?

[shell meadow]

Odd

[shell meadow]

Currently I'm in Eden but you will receive a picture soon

Also I'm randomly bald
My outfit loaded but I'm bald

[dire copper]

is anything wrong with the servers?
because I'm all alone for a long time and also plants burn so slow..

[random bolt]

Has always been white

[ionic oxide]

oh wait it might be because I have the yellow filter on😭

[shell meadow]

Wait I'm going to look through my old screenshots

[broken kite]

Ive tried looking on the wiki already but im not seeing anything at all ive also not collected this wl in a long time, since ive done many eden runs since i last saw this memory

[nocturne wagon]

Is there any upcoming events or tsg that needs a lot of candles so ik if i should save or upgrade constellation

[shell meadow]

This

This is how he looked on my switch 1

But he looks like the other image on my switch 2

[brave totem]

I think the eden kid went a glow down 😔

[ionic oxide]

literally 😭

[random bolt]

Fly up to here

[broken kite]

i disconnected while sending the photos and the shards went away aswell ill try again later, thank you for the help though!

[shell meadow]

Yo if I don't go through the Eden portal and leave the app to do something else will I still be in Eden when I log back in

This is urgent

[willow mural]

You will be in home but only able to go back where you were

[shell meadow]

???
I'm confused

[brave totem]

If u relog and sit at shrine u will be tped at eden to the nearst save point where u logged out

[willow mural]

If you exit the game anywhere you go back to your home. However if you were past the point of no return all portals will be blocked off except the return shrine which takes you back to where you were in Eden

[shell meadow]

Ty

[shell meadow]

I am far beyond the point of no return I am at the very end

[brave totem]

Oh

[slim bolt]

!newseasonwhen

[brave totem]

U will start from the nearest safe point i believe

[steep arch]

i cant believe i cant buy the wingless cape going through the pain of rebirthing just for the spell box not to show up 😭

[rose bluff]

Its hidden at the right
By the map

[willow mural]

On the 16th

[vital zephyr]

anyone have a clear picture of the AR image so I can print it?

[brave totem]

Its bugged and vanished

[rose bluff]

Oh noh

[steep arch]

i know it's just gone for me🥲

[slim bolt]

Thank you

[steep arch]

my skykid is sleeping atop the map shrine, unaware of the pain im feeling

[rose bluff]

Oh im so sorry i didn't know its bugged now
Already did ma run this week before the update

[steep arch]

it's showing up for other people i think, just not me tgc fix this now!!!! i DEMAND my wingless spell!

[last karma]

Silly question but is anyone else having problems with the passage guide spirit because I've been pushing it back a while and I'm tryna do question one but the spirit won't pop up at the passage stone at night

[steep arch]

they'd better give me 1000 wingless spells as compensation

[random bolt]

was about to ping mods lmao

[zenith berry]

Good afternoon, I have a quick question. Every so often the game keeps crashing on my phone. Am I the only one, or are there others in this situation?

[random bolt]

Definitely not the only one, it's a known issue.

[stiff rain]

is hearts trading working for everyone at this moment . a random person just added me but we cant trade hearts . the white candle pops up and the check symbol but the candles refunds and the heart dont add up

[random bolt]

To start sending hearts, you must hangout for a couple of minutes, I don't recall the exact amount of time

[stiff rain]

just worked, thank you

[placid raven]

Is it a bug that I cannot vertically move my camera?

[worthy sail]

Sky is crashing a lot
It's like every 15 min I find myself kicked out from the game while doing cr 😭

[white hare]

why did sky just crash

like just completly closes itself

[safe moss]

I just crashed 3 times in the span of 2 minutes

[bright wasp]

https://bit.ly/SkyARMap

[steep arch]

#known-issues message

it's quite a big problem rn

[lament acorn]

Try going to the night version of isle, tp home, and then use the return shrine to go back. They should be there then

[bright wasp]

Another solution someone shared previously is to teleport to another player who is already there.

[last karma]

Thank you both ill try those when my phones charged

[supple girder]

Game is crashing non stop - anyone knows something?

[sturdy violet]

It's happening for a lot of players on all platforms with this update.

See also: #known-issues

[supple girder]

Yeah indeed all platforms: thank you 🙏

[bright wasp]

Have we heard from anyone NOT experiencing crashes since the update? Seems like Sky is crashing for practically everyone.

[inner cove]

Yeah, Tib seems to be pretty lucky and got no crashes. Haven't played much on my phones tbf to test anything but PC crashes

[bold gull]

I have crashed 8 times since this update in getting sick of it why

[fervent cypress]

What do these symbols mean?

[thorn cove]

Spirits and winged lights

[inner cove]

Regular Spirits | WL (in the area)
Collected/Total

[fervent cypress]

That confuses me though, if it's spirits, why do some areas of the map that have spirits not have anything showing? Like Prairie Peaks

[near warren]

If I were to attempt and do one of the trials and crash part way through would I have to start over? I don't wanna spend time trying them right now if I won't gain anything from it :[

[sturdy glacier]

Don’t stop believing!

[inner cove]

Praire Peaks has no regular spirits, only seasonal which do not show there

[fervent cypress]

Ohhhhhh gotcha, I forget they separate the two. Thank you!!

[red jolt]

Does the game crash for everyone since the update?

[shut knot]

#known-issues

[worthy sail]

The map is not showing some times
The game crashed every 10~15 min
My friends are online and I see em but they are appearing offline for me even after restarting my game

[ivory lantern]

Question ❓ I’m trying out the “ New AR Camera “ set and I don’t see my sky kid anywhere around my room help- ;-;

[keen bloom]

I hope TGC put it as a red alert bug, one that you gotta prioritise and "actively investigate" as it is a game changer bug

[keen bloom]

I think they will, if things will continue like that

[raw matrix]

Hi! I already submitted an in-game support ticket because my Sky account was linked to Facebook and my Facebook account got disabled
A support agent told me that a specialist would take over my case
I just wanted to ask if the waiting time of a few days is normal.
Thank you very much 🙂

[random bolt]

Do you have a visible rainbow sky logo

[ivory lantern]

Well now that you mention l’mm come back if l have problems I forgot that we needed to do that rainbow logo thing sorry

[gray mesa]

yep constantly

[last karma]

It's crashed 17 times for me today 💔

[random bolt]

The way AR cameras work is that they need a physical marker, an anchor point, and it usually takes the form of a card.

For Sky, this NEEDS to be in view for the feature to work
we gonna need a high resolution of this image pinned in this chat

[inner cove]

https://brand.cdn.thatgamecompany.com/sky/ar-anchor-image-01.png
I mean there is Link for source

Altho for highest resolution you'll need to upscale it (Quite easy to do but still)

[random bolt]

And as I continue to say, a pinned message for easy access to a in-game feature

[cedar monolith]

map shrines dont allow(?) map viewing anymore. are those gonna disappear as well?

[random bolt]

Map shrines are still used to unlock map sections, don't think they're gonna go away.

[soft loom]

Does sky having login problems? My 2 friends are saying they sky keep kicking them out

[short dawn]

So is Kazuna not coming back then? I heard it was supposed to be December but never saw anything.

[random bolt]

Crashes have been common since the update

[soft loom]

Yeah but they are like active ones so I was kinda surprised that it happens to them

[blazing ridge]

No official statement is being made about Kizuna Ai's return by TGC. Keep your eyes on the #news channel. If it's not there, then it is just a pure hoax.

[random bolt]

Crashes don't discriminate, even I'm experiencing them, and my PC can handle a lot!

[native lily]

Is there been crashing of the server for everyone after updating?

[random bolt]

Funny, that's the current conversation

[native lily]

Ah

[inner cove]

My phone doesn't crash so far. That's fun. PC does crash (And It is unironically one of the best you can possibly build atm)

[native lily]

Interesting cause I’ve crashed almost twice on phone

[blazing ridge]

Yes, currently, there are a lot of crash reports across all platforms. Stand by for the fixes by the devs.

[inner cove]

Weird part is - It's Vivo x300 pro with Mediatek Dimensity 9500
It still doesn't let me use 120FPS in game. Ig sky hates Dimensity

[hexed plume]

Ig Dimensity will always be a white raven

[fossil osprey]

do we know when the days of fortune is starting?

[random bolt]

No announcement for January

[tawdry torrent]

I have a question about one rule in sky-meme chat, I'm fine with them, I should follow them. But I'm a little curious about: am I not allowed to post all "nordic gamer" meme, or not allowed to post something with his face? I just want to understand rules better.

[split yarrow]

I'm playing this game on Steam, and it keeps freezing. It happens repeatedly. Is this related to the game itself? I don't experience this problem with my other games

[blazing ridge]

Perhaps #contact-mods ,they shall address it for you.

[fast crest]

Would IAPs, such as the Dark Dragon Horns and Tail, come back for the Season of the Two Embers Part 2?

[tawdry torrent]

Okay thank you

[random bolt]

!wafo

[sturdy glacier]

Members here don't know when things will happen unless its been announced in #news. Best to Wait And Find Out (wafo) in the meantime. Hmm, kind of sounds like waffle when we say it together 🧇

[lime gulch]

Doing a wl run after an Eden run and as much as I love the new update to the maps I can’t figure out what I’m missing? Please help?

[raven anchor]

The game has been crashing for every platform ever since this latest update, not just Steam

[split yarrow]

tgc...

[gusty citrus]

Uhm I need help for something idk if it's me or my game but it keeps kicking me off mid game and I have much space and stuff and I don't understand why is like this today?!

[halcyon parcel]

i just got in last area of hidden forest to find darkness, so where is the darkness?

[lament acorn]

It starts in about 10-15 minutes

[halcyon parcel]

oh

[raven anchor]

Its the same wl bug that's been present in Dawn all this time.
Its just that, with the new wl indicator, is now properly showing where the bugged wl is, which is the winged light that moves from the end of the temple to the "ancient dock" once Eden is completed

[lament acorn]

Timestamps by Zhii<t:1767822520:T> to <t:1767836400:T>

[halcyon parcel]

#🐛submit-bugs-and-feedback

[lament acorn]

Nearly everyone is experiencing widespread crashes across all platforms after the last update

[halcyon parcel]

there is also many players got effected by that including me in #🦋completed-bug-reports after last update

[lucid saffron]

whats this?

[open jolt]

funny enough im noticing that my friends crash at the same time as me lmao

[rose leaf]

I’m looking for the wing light in prairie peak does anyone know where they are?

[long copper]

u can place current mask down

[lucid saffron]

tyty

[willow mural]

One to the left in nightbird cave up high, one at the very top of the back mountain, and one in the geologist’s cave by the large crystal

[rose leaf]

Thank you sm this is a huge help

[narrow path]

are there red candles today?

[outer jolt]

Hello. I have a friend that has this problem. She went to eden with me the other day, and we all were at the end of the eye of eden. And waiting to be reborn.

However. My friend was stuck in eye of eden and she could not reborn. Her winglight was stuck at one, and even though she was hit with rocks, she does not lose that one winglight, thus she cannot trigger the cutscene to reborn or even gain any ascended candles. She couldn't reborn at all!! Please help 😢

[outer jolt]

Yes, in hidden forest at the end of the map

[narrow path]

thanks

[jade drift]

what are beans and krillings and sneep snorps and peas?

[stiff rain]

is it just me or did eden rocks is way more acurate after the update ? and i mean i get hit with that single rock that flies alone every single time . and dont get me started on the rainy ones . i have played sky for 2 years and its my first time reaching the end zone with only 40 wing light 🤣 . maybe they did it because people dont want to stay in the end too long , but i hope they didnt forget about the people still learning

[random bolt]

Beans: server term that was born from a typo, is commonly used when a message gets eaten by the bot or someone gets.. less than stellar attention from the mods

Krillings: it's a #sky-memes exclusive skybot command that lets you 'krill' nearly everything (the one exception being Oreo)

Sneep Snorp: telling someone to go to bed 🛏️

Oh and peas: skybot eats peas, insert the moving emoji cause I don't have nitro-- it's a running joke due to the "Online" mark for discord and skybot's PFP making it look like it's eating a green round object- pea 🫛

[stiff rain]

orea always had special treatment

[jade drift]

ohhh tysmmm

[waxen aspen]

I'm curious: when you're crashing, what's your graphics settings in your device? I've never crashed despite 2 hours of gameplay in 32.0. and I have 2 lightning bolts with 60 fps.

The improved graphics quality might be the reason of crashing in many devices

[tropic swallow]

I have the lowest graphics mode, but I still crashed several times

[waxen aspen]

Though still assuming it's a server overload up issue due to the weirdly synced crash between friends from what I've seen in reports

[misty stag]

where are hsards today please?

[inner cove]

I mean could be same trigger for all of them as well, usually if server issue it's Server error

[waxen aspen]

Sacred Pond (forest end)

[waxen aspen]

Again many say crashes are random so there's no clear trigger at all.
I have never crashed 2 hours, neither do my friends who's with me during our normal cr session and even trials

[zinc cave]

anyone getting this? it sounds like a computer on its final breath

[rose leaf]

Where is the darkness in hidden forest?

[stiff rain]

mine has always been 1 bar on resolution and 1 on FPS . i played for a long time with it before i found out you can make them better , but i got used to the slow movement that i cant really change them now . i know its not realistic but its " Too good " kinda thing 😂 . back to the point , the game still crashes

[minor yoke]

anyone know how to open the wooden door underneath the granny area (not the stone stompy one) in the underwater cave?

[lyric comet]

How do I get the ar camera working? my sky kid doesn’t show up

[lament solar]

Treehouse

[waxen aspen]

Okay good to know! Are the crashes triggered at some specific points or is it just random

[rose leaf]

Nvm it just ended thank you anyways lol

[lament solar]

Wait @rose leaf I'm wrong it's at forest end

[stiff rain]

very random . and with no introductions , your phone just turns to your home screen and the game closes

[tropic swallow]

Looks like bugged emote effect from either Ascetic Monk lv.4 or levitating lv2

[zinc cave]

ooh tyty

[tropic swallow]

hii you need to print this image or to have another screen show this image horizontally, which will be where your skykid spawns

[waxen aspen]

I see, that's odd

[rose leaf]

Is anyone else’s game crashing a lot?

[languid mauve]

iPhone user cause me to 😭💔

[gusty citrus]

My game is still kicking me off is random but it keeps happening and idk what to do 🥹 I can't help but keep playing knowing ima get kicked what am I supposed to do?!

[steep arch]

** #known-issues , servers are crashing for everyone **

[waxen aspen]

Send a bug report in #🐛submit-bugs-and-feedback and wait for a fix. Tgc is investigating

(Not everyone's crashing, like me and my friends which is pretty odd and I'm still figuring out what exactly triggers the crashing)

[lyric comet]

Thank you!!!

[steep arch]

you guys are the chosen ones

[waxen aspen]

Ngl it's amusing but still fortunate enough xD

Sadly I can't replicate the bug for investigation purposes lmaaooooo

[lament solar]

What is the image to summon a skykid into life ?

[safe willow]

anyone know which light i’m missing i feel like I’ve looked everywhere and it genuinely might just be glitched and invisible on my screens (i play multiple devices) and it’s not in the tunnel

[spiral widget]

There are 2 above the building, I think

[safe willow]

that’s what i thought i just don’t see any since i updated my game 😭

[raven anchor]

That's just the dawn wl that's been bugged for a long time now, only now moved to a different place after the update (Since the WL that's been causing this bug is the one that's at the end of the Dawn Temple, that's then moved to the "Ancient Dock" after one finished Eden for the first time).
So yeah, just the same old bug

[safe willow]

so i’m not actually missing one?

[waxen aspen]

Wrong temple, the Isle temple doesn't have any wl over there

[lament solar]

Why is the Ar button not existing?

[lucid saffron]

do people now stay lit after you log in and out again? or is it just between tps

[raven anchor]

If you got 6 in total from the Dawn Overlook, Ancient Dock and the Passage Stone, then no

[safe willow]

okayy ty lol

[bright wasp]

Either you need the update, or the feature isn’t supported on your device.

[rancid elk]

anyone else crashing after opening the map? (idk if this is a known issue its difficult for me to read large texts on phone)

[lament solar]

Nooooo😭

Ty though 🥲

[blazing ridge]

Yes, currently, there are a lot of crash reports across all platforms. Stand by for the fixes by the devs.

[rancid elk]

ahhh okay all good :] i assumed it was just a glitch

[sage jetty]

When is the nearest event in Sky?

Which one is happening soonest I mean ^^

[minor yoke]

if you look at the board in aviary village it will tell you

the event: ||the board says personality quiz ||

[dapper hamlet]

I’m in Eden right now. I’m supposed to give light to the children, but their lights are already lit. Why do you think that is? By the way, I’m level 86 and on my 5th rebirth, in Eden.

[minor yoke]

have you done eden already this week?

[dapper hamlet]

yeah

[blazing ridge]

https://www.thatskygame.com/news/this-month-in-sky-january-2026-edition

[minor yoke]

then thats why, eden only resets every week

[sturdy glacier]

The Eye of Eden resets once per week.
Next reset happens <t:1768118400:F> (In 3 days 9 hours 29 minutes 44 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.

[bright wasp]

From patch notes
“AR (Augmented Reality) lets you bring your Sky kids into the real world! This is an early prototype, with more improvements planned in the coming months.”

Maybe there’s still hope

[rare gust]

!ts

[sturdy glacier]

The next Traveling Spirit is scheduled to arrive on <t:1768464000:F> (<t:1768464000:R>)

You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits

[rare gust]

omg 7 days💔

[pure dragon]

I've had this question for a while but is the small cave just underneath the body of water at the elevated clearing always been locked behind a door? I don't remember it having that

[minor yoke]

it didnt always have that im also interested if theres an official way in

[pure dragon]

I thought there was a way?? No wonder it didn't open no matter what I did lmao + pretty sure it looked the same way it did in the past so why?

[dapper hamlet]

I’m stuck in heaven help! I’m trapped because I couldn’t do it again What do I need to do loll ://

[minor yoke]

you should be able to rebirth like every other time dww, just wont get any ascended candles for it

[willow mural]

I believe it was closed after days of sunlight but you’re right, it wasn’t always closed

[minor yoke]

I need to get back into my fav cave

[rustic yoke]

is the game still crashing?

[stiff totem]

Can someone help me? I opened a ticket for the turtle bot regarding a bug in the game. However my dms were closed, so now I can't open a new form to submit my bug

[slim bolt]

Hello everyone, when there will be the event with dragons flying?

[nova ferry]

!fortunewhen

[sturdy glacier]

Let the biggest reunion party of the year begin! From <t:1737964814:f> through <t:1739174377:f>, celebrate Days of Fortune with Spirits in the Valley of Triumph

🔎 More Details: https://bit.ly/SkyPatch0280

[slim bolt]

Thank you so much

[waxen aspen]

Wrong dates, that one's for previous year xD the Fortune 2026 is unannounced for now. Most likely to be in February due to LNY taking place on 17th February

[pastel rose]

hi what is this tree stump like furniture placed on the table? is it something you can buy?

[nova ferry]

Oooh, thank you!
@slim bolt

[slim bolt]

Oh dang I didn’t notice the year xD

[nova ferry]

Me neither, oops Now gonna remove it from my calendar after just noting it :[

[slim bolt]

Thanks to both of you

[bright wasp]

It’s a bell, sold by the Migration guide. Costs 32 candles

[candid turret]

what places can i get the light blue/ cyan dye? :)

[pastel rose]

the bell has a stump under it? I never realized until now
thank you

[waxen anvil]

When the darkness will falling in Hiden forest and where?

[livid dragon]

Uh, im getting yeeted from the game, this is the fourth time in a row now, barely did anything, just went to vault trying to do dailies

[willow mural]

Forest, and small amounts in parts of valley

[bright wasp]

Forest
Valley: citadel and temple
Wind Paths

[willow mural]

Yes, the game seems to be having issues, they’re aware and working on it

[livid dragon]

Guess today is a no Sky day for me then

[willow mural]

After the temple, and it should be active now until 3 hours from now (and again later if you miss this one)

[candid turret]

ty guys :)

[waxen anvil]

Tysm

[rose leaf]

How do I get inside the area covered by cloth in valley of triumph

[whole finch]

Is anyone else getting crashes playing on the Switch 2 ?

[rose leaf]

It’s happening on iOS too

[whole finch]

Ohh

[waxen anvil]

And playstation

[willow mural]

It’s all platforms, they’re aware and working on it

[whole finch]

Good to know ^^

[willow mural]

Not sure where you’re talking about, do you have a picture or more description of the area?

[rose leaf]

I don’t have a photo but it’s at the coliseum

[minor yoke]

you mean the relaxaction room i believe, its open when you attend a concert

[granite wigeon]

how do you actually find the turtle during the sunset event? i was waiting in the right place at the right time but it didn't appear for me the last 2 days. the big clam on the beach did, but i didnt see the turtle anywhere before that, causing me to miss the wax

[rose leaf]

Ahhh okay ty

[minor yoke]

turtles buggy, sometimes its stuck in the underwater ravine

[granite wigeon]

i see. am i still able to get the wax when it's like that?

[minor yoke]

i think so, since when its stuck for too long in my experience the wax just pops

[old pivot]

where is the personality quiz event? i cant find it and ive been looking for a while.

[drowsy halo]

!geyserwhen

[sturdy glacier]

A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲

Event times : (These timestamps are in your local time!)

<t:1762156800:t> 》<t:1762164000:t> 》<t:1762171200:t> 》<t:1762178400:t> 》<t:1762185600:t> 》<t:1762192800:t> 》<t:1762200000:t> 》<t:1762207200:t> 》<t:1762214400:t> 》<t:1762221600:t> 》<t:1762228800:t> 》<t:1762236000:t>

[minor yoke]

its not out yet, the board at aviary village where normally the event spirit stands will tell you exactly how long till it starts

[orchid geode]

Whoever suggested clearing cache on Mobile as a potential fix for the crashing issue, I unfortunately can confirm that (at least for Android) it does not work Crashed twice today on regular alt, who's on Android

[old pivot]

oh alright. thanks!

[drowsy halo]

actually what is the use of the bell from migration season. it just rings and act like a piece of furniture ?

[granite wigeon]

okay, thanks

[languid forum]

i use iPhone and computer to play, it happens too, its not something exclusive to Android, they've to fix that. This has happened since the last update!!!

[rose junco]

Saw sky changed its app icon, did they release anything yet?

[orchid geode]

Never said it was exclusive to Android, in fact I'm well aware it happens to all platforms (crashed 4 times on Switch 2, 3 times on PC, all today alone). I'm simply stating that clearing cache does not fix the issue for Android specifically

[hexed plume]

Crashing randomly is a #known-issues

[long tundra]

I'm sorry if anyone else has already asked this but is the winged light of prairie peak bugged?

[orchid geode]

Just now crashed on all 3 accounts once again

[orchid geode]

Elaborate? How are they bugged?

[long tundra]

That happened to me too, I was going to grandma with my sister and it kept crashing

[knotty swallow]

me 3, me and my friend just crashed, I'm on PC, shes on switch

[inner cove]

Very odd BUT despite all the supposed issues with mediatek - No crashes on my vivo x300 pro so far. Several crashes on PC

[hexed plume]

Wdym on all 3 accounts? You're playing them simultaneously?

[long tundra]

I know the location of every winged light on the prairie peak, so I went to check bc on the map it said I had 1 light left
I began searching for it but all of them seem taken

I'll try reinstalling the game or smth

[orchid geode]

You've checked all 3 WL locations there?

[hexed plume]

Warning: Using multiple accounts for advantage is a serious violation of Sky Terms Of Service and subject to being banned. For your account safety it's highly recommended to unfriend your alts. Several players believe they can get away with it but Sky had multiple mass ban waves in the past years

[long tundra]

Yep! The mountain one, the cave one and the one on the bird nest, all of them are already taken

[orchid geode]

Not this again I'm well aware that using them for my own benefit is against TOS but I don't send myself hearts or use them as a battery, I just have them with me on CRs so I don't have to do it 3 times a day. I've been doing this for years

[hexed plume]

You just contradicted yourself: if you have them in CR, they are actually batteries

[orchid geode]

That's odd. If it's still there after a restart, you can send a bug report in #🐛submit-bugs-and-feedback

[long tundra]

I don't think this is the best place to talk so freely about that, considering this is Sky's official server

[hexed plume]

This is a returning error from the first times when map shrines were introduced to the game (several false positives). Now that they revamped map shrines, it apparently came back. If restarting the game doesn't help, report it as a bug.

[long tundra]

It worked! Thank you, but the game keeps crashing 😭 my sister is using her phone and I'm on a Switch

[hexed plume]

Yeah it's a #known-issues

[tropic elbow]

I still haven't received compensation for yesterday's Spirit migration bug :)). I should have been able to buy a headdress from the spirit jellyfish whisperer yesterday.

[long tundra]

Oh okay, thank you so much for helping me! I hope you all have a nice day

[hexed plume]

Did you contact support in-game? If you don't contact them they'd never know you're affected

[winter rock]

Not only that, but they're also recently returning from their break so they have plenty of reports to sort through. Patience will be needed, no fixes are immediate

[tropic elbow]

I've contacted them three times!!!!!!! Twice via the Discord bug report bot and once via the in-game report!

[orchid geode]

Please note that contacting them multiple times does not increase the chances of it getting fixed

[hexed plume]

No need to spam exclamation marks.
Bugreports don't help identifying your account. Bugreports are not equal with actually asking Helpshift to make things right regarding an account specific bug. Contact them in-game for assistance and then choose that you have more questions - there you should ask for assistance kindly.

[orchid geode]

As Aure said, they are just coming back from holiday break, so they'll need some time to implement a fix

[winter rock]

They do now, you need your id to report a bug from what I hear

[hexed plume]

Even if you provide the id, if you don't ask for assistance, they might just log the report and move on. Several players who communicated with support, got compensated already.

[fierce oriole]

Passing advice from Yeti, for anyone having camera issues on Playstation, I found a fix, if you go into constellation and click on someone it fixes the camera not being able to go up or down (at least temporarily)

[glacial willow]

did they get rid of the ice rink at home in the new update

[radiant thorn]

Anybody got a pic of the cost of the 3 new lvl1 friendship emotes?

[ebon nova]

Does anybody know what I need to do? I have already talked to the spirit that the quest involves at their original location but the quest doesn’t progress and doesn’t show me the stoned spirit that I assume is supposed to pop up in the village

[winter rock]

There's no statue for that quest, you have to talk to the enchantment guide inside the spell shop

[waxen aspen]

Yes annually the ice rink will go away on the first update of the year as it's no longer winter time

[ebon nova]

Ooooh okay it see then I must have understood the yt guide wrong😅 thanks🙂‍↕️

[waxen aspen]

the yt video might be out of date too

[glacial willow]

WHAT DO YOU MEAN ITS NOT WINTER ITS LITERALLY EARLY JANUARYYYYYYYYYYYY tgc that's not very nice of you

[stoic schooner]

I only know the first 3, starts at 14, 16, then 24 (i believe) and ascended candles are 1 each

[waxen aspen]

That's how it is every year it's like this

[glacial willow]

i remember last year it was still icy during days of love </3

[waxen aspen]

Most likely bc the Fortune and Love now focusing in the other areas like the Valley rink and Starlight respectively

[glacial willow]

i cry and sob