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Bug Reports 
Please help us help you by filling out a bug report! To start a bug report, click the button from ThatTurtleBot and the bot will DM you for details. You must have DMs open in order for the bot to message you.
For known issues, please see our channel: #known-issues
To report a Discord issue to our moderation team, please see #contact-mods
Before you begin a bug report, please make sure you have the following information ready:
🔹 Device type
Example: iPhone 11, Samsung Galaxy S10
🔹 OS Version
Example: iOS 14.5, Android 11
🔹 Platform
Example: iOS, Android, PC
🔹 Sky App Version (Build Number)
Example: 0.28.5 (313329)
🔹 Your Sky ID. This can be found in the game's cog menu ⚙️ under the "Account" tab ➡️ "Account Information"
🔹 A description of the issue, and steps to reproduce the bug
🔹 Attachments such as screenshots or videos
🔹 Any additional information you'd like to include
Feedback 
Please use the button below to give us your feedback and suggestions for Sky: Children of the Light. Let us know what you like, what you dislike, and ideas you have for ways we can improve things! The bot will DM you to gather your feedback, so please make sure you have DMs enabled on your Discord account.
While criticisms are more than welcome, all posts are still subject to our server rules. This means that Moderators are able to view posts so that they can effectively moderate and issue warnings for rule breaking. Rudeness and abusive language are not appropriate in any of our channels.
TGC staff members check feedback posts on a regular basis. While we are unable to respond to individual submissions, please remember that real people are reading your messages and taking them to heart.
Polygon wrote a great article on submitting feedback. You can find it here: https://www.polygon.com/2020/2/7/21122308/gaming-feedback-complaints-positive-compliments-balance-bugs-how-to-be-heard
If you need a response from a staff member, please contact Customer Support through the in-game menu.
You can submit a ticket in-game by clicking the cog icon ⚙️ in the top right corner of your screen, then clicking Support ➡️ Contact Us.
For any Discord-related trouble, such as an argument in one of our chat channels, please see our #contact-mods channel.
Please note that feedback is submitted privately and will not appear on a public channel. This is intended, and is meant to help protect everyone's privacy so that players can feel secure when submitting feedback to us.
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