#questions-and-help
1 messages · Page 1252 of 1
Is the AR camera updated?
can someone take me to that map shrine?
Yes it comes to this latest patch. As long as your device supports AR
Why can't I find the button?
as long as your device supports AR
Can someone check if they fixed wl in isle or no
Why cant i activate the season of migration quest on wasteland? I sat on the meditation circle but nothing is happening
it's actually fixed!
AFTER 3YRS finnally
Is it a limitation on supported devices or a lack of hardware?
Device limitation
Hii! can anyone tell me what this cape is it looks so cute
Days of mischief
Mischief IGC cape!
was it an iAP?
IGC
sorry I dont know that abbreviation 😭
It’ll return next year as Candles or hearts (likely candles)
OH ! Nice thanks
In App Purchase aka real money
In Game Currency aka candles, hearts, things you can grind
wow I know iAP but not IGC LOL now I know
thanks
!ts
The next Traveling Spirit is scheduled to arrive on <t:1768464000:F> (<t:1768464000:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Been crashing multiple times. Everywhere. It has made cr difficult. Game keeps closing
My ipad air 2 nothing appears too
is anyone who uses a controller not able to look down like at all in game? i can't look up or down
For those who are experiencing force close after the update, what steps have you done and is it effective?
is sky crashing for anyone else?
Tried updating my graphics driver. It was not effective.
Man, i really hate using my galaxy a02s well i hope probably i can be bought the a07 soon
How do you check what daily quests you have?
Besides going to the spirits that give them
Whats the new AR feature? Why are there random wls scattered on my map lol i know i collected them before.
I think we all need to submit a report about this force close issue
Old home or tap your candle icon to show your daily quests
I'm down for that because it's been a lot
i dont know how to recreate the crash is my problem. all three crashes ive been in different areas doing different things 
who here uses controller for sky or is on ps5 (idk if this is happening on ps4) im having issues out of the camera menu looking up and down, i can look side to side just fine but not up and down
Do you know how to complete these quests? I think I’m at the grave yard (the place where all the giant skeletons are) but I don’t know what to do.
Yeah, they are both on the same area
Need help?
Have anyone tried if we will be immune from krill if we open the new map before getting krilled?
my game keeps crashing whats going on?
Many players including me experience that. I'll go submit a report
I've had it crash in trials, prairie, forest, and vault.
Soooo.... Three different devices (MacBook, iPad, Switch) all force closed themselves at the same time on me. My sister's mine, and a friend's... We were flying together when it happened. It happened three times in a row. Is this a known bug or should I report?
I just need to know what I need to do, I don’t know where the bonfire is and I don’t know what to do to meditate
Laptops too force close
My device is android and the game also crashes
So every device it seems is force crashing to some extent
mine is a windows pc. also crashes.
Lolol yes very big crash issue I didn't even come here to ask about that and it just happened in under 5 mins
I can bring you to the exact location if you want. I'm just not good at explaining it, sorry 😅
I see. Sounds like there's a crabby crab in the code for the update.
I came to ask does anyone know if the map can be opened with controller pls
Controller map ZL and Directional Down
Does anyone know what the seasonal icons on here are for? they don't mark seasonal areas, because others aren't marked, and they're not available quests or things, because I've completed all of those? (also I did eden yesterday, ignore the number of lightkid dots)
Thank you

How would we meet up?
I've been wanting to ask this for a while but they said we'll get an invisible cape spell after doing Eden on the 1st Jan.
I did it but I check my spells and I don't see it 
I can add you as a friend if you could provide me a code to add
you need to buy it in orbit :) 5AC
It in the valley elder constellation
WHAAAAAAAAAAAAAAAAAAAAAAT SO I MISSED IT
is it possible for 13 wings ?
That was the only reason I went through Eden 😭 🙏
How do I find my friend code?
got it right now! its hard to get to tho
omg congrats 🎉
is anyone else crashing often?
Setting ⚙️,then friends, then one time friend invite, put my name then copy the code then send here
Also bad stuttering, haven't seen anyone mention that yet
Yeah unfortunately it’s normal after an update for the game to behave like this
just wanna do ma dailies 
It ok that what I'm trying to do rn haha 
Speed run them until the next crash
Yeah rip. hopefully they will fix it soon
zooming right meow 
Let me know if you still need help 😅✌🏼
After today update, I found my last wl. I still really don't understand.
I DMed it to you
Has the game been crashing a lot since the update came out today for anyone else?
Yes, gotta wait for a patch or do zoomies to complete everything
YO I GOT CRASH????
yeah we've all been crashing today it seems. and repeatedly
4 times in 2 hours 
Some aren't crashing so we're waiting to see if it stabilises as days pass
Has the new season started ? And can someone show me how to use the plushie in memory space ?
Is it just me or does my map have grass + snow..
It happens, every year when feast ends and a new update comes, snow slowly melts
Ohh!!
Yes constantly
Can someone tell me how to do the cute game exit tricks on android?
Cute game whaa
How do I use this rumoured new feature where you can bring your skykid to irl?
Step 1- update the game
Step 2- open
Step 3 - check settings (if it's there click if not sorry ur device can't support it)
step 4 - download the sky support img and print it or open it on a different phone and place ur camera on it
if you mean watching a player do a stylish thing before they vanish after logging off, it's just a matter of timing an expression right. you can't see how it looks yourself since you're logging off, but you can get a general idea for the timing with practice
I mean u can open settings account and logout from there that's how everyone does
Oh wait fr?
Ya when u loggout from setting u instantly vanish unlike going back
I thought the only option to leave the game was to minimize it and then close it over the active apps menu
whats the difference between these two?
1 is regular spirit and 1 is winged light
Who has the newest friendship emotes unlocked I wanna see pricing or what they look like 
Or u can press back twice maybe tht works too I havent tried tht u will get an option to quit yes or no
#screenshots-and-videos message
Credit - @rigid moth
has ios update dropped?
Does the iOS 18 support?
No idea im an android user 🥺😭
It supports
Thats a big gap :o of no.s
Ok so I did all of this, it pulls up my camera perspective and shows the UI but I don’t see a skykid 
since we have map update, does isle of dawn wl indicator still bug?
Sadly didn't work, but ill try the one over the logout menu, thank you very much ❤️
Nope it’s fixed
Oops step 4 - download the sky support img and print it or open it on a different phone and place ur camera on it
Support img?
This
whyi cant see my skykid in AR option even if i have it guys
It’s an app ? Whats it called
U need to print this img on paper or open it on a different phone and place it down
U need this printed ⬆️ (what momo send)
Ohh ok
Its an img u download it or print it on paper or open on a different device
And point ar camera on it
Can I still buy IPAs of the December 2025 Days of Feast somewhere in game or are they gone-gone and I gotta wait til next year?
Wait till 2026 December
U mean IAPs? Then no wait till next December
IAPs yes oop but thanks y'all 😔
ok ye i finally did it now thank you so much 😭
How can I point the camera to the Anchor image? I can't set up my AR
Do you have the anchor image printed or displayed on another device?
Ok ty
how long do the capeless spells last?
30 mins
Print this or display on another device and open AR feature and shine on it
Oh, so I have to open the AR camera feature and point the camera towards this image on another device. That all?
Yes! Or if you have a printer you can print this image and point camera to it with AR feature opened
ok so i'm not sure actually how to make a bug report since i'm not sure what i'd report, but my game keeps crashing
also the camera keeps weirdly locking where i can't move it up and down only side to side it's very weird
Did tgc confirm we wont get any new spirits and all old ones will be reused
There's no such statement
Has days of Fortune? or the Valentine’s Day been announced yet.
Did anybody’s game crash multiple times after updating? Or is it just me
Because these cosmetics are so cute
It’s in known issues
When is days of fortune? 
Idk how I can point the cam to the image even with the game on? (Just worry it doesn't work) 😅
!wafo
Members here don't know when things will happen unless its been announced in #news. Best to Wait And Find Out (wafo) in the meantime. Hmm, kind of sounds like waffle when we say it together 🧇 
Not announced yet but likely February
Tyy
Am I going crazy or is this an area that I need to unlock? It looks like the clouds that cover map locations 😭
Its for next season, it'll become available on the 16th
Ooooh yay! That’s exciting. Sorry if that had already been answered 😬🫶🏻🫶🏻
According to this update for this month, there's no clue of Days of Fortune.
Whether the event will happen in January?
When do clues for the next ts usually come one?? Days before it comes out or the day before??
Likely will be in February. (Chinese new year is in February this year too)
Hint will come this Friday and confirmation will come next Tuesday (Timezone may vary)
Why is Sky crashing every few minutes?? Grrrr
!grannywhen
Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children. 
Event times : (These timestamps are in your local time!)
<t:1762158600:t> 》<t:1762165800:t> 》<t:1762173000:t> 》<t:1762180200:t> 》<t:1762187400:t> 》<t:1762194600:t> 》<t:1762201800:t> 》<t:1762209000:t> 》<t:1762216200:t> 》<t:1762223400:t> 》<t:1762230600:t> 》<t:1762237800:t>
The next Traveling Spirit is scheduled to arrive on <t:1768464000:F> (<t:1768464000:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
I am losing my sanity with pleaful parent is there some kind of ideal route it takes so so long and so hard to not be spotted
And then when you die there's a cutscene oh nooo the spirit lost its light so you CANT COLlect stuff while you're dYING
U can ask for help here https://discord.com/channels/575762611111592007/591777850726547477
There is not really an ideal route, but you can ask for some help from a more experienced player who can redirect the krills in #looking-for-group-live 
Thank you 
!edenreset
The Eye of Eden resets once per week.
Next reset happens <t:1768118400:F> (In 4 days 3 hours 47 minutes 23 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
Oh no 
If it doesn't appear but your device supports it , it means you must report a bug/suggestion to tgc #🐛submit-bugs-and-feedback
Where is this winged light? I've never seen it before
boogie door !
Which of these r u referring to if u mean where u r currently at, go right into a tunnel of clouds there should be a two player door, fly up walk into another tunnel and u should see the wl
The dawn temple
What’s the difference between a shared memory and a shared space? I haven’t played the game in a long time, sorry for the silly question lol
so i don't know what's causing the camera issue
sometimes seems to be immediate when entering 1 new area, but just now got through all of wasteland and most of vault
Shared memory is where u record yourself doing smt for example music/giving light to stranger, shared space is where u make a comfy space for others and placing props
Shared space is a player creation, a decorated area u can place props and stuff. Shared memory is player recording of their sky kid doing some actions (playing music etc)
Can u tell more about whats the issue? Like are u super zoomed in? Or ur ui is lower
the control sort of locks
can't turn the camera up and down only left to right
it's just... odd frankly
When is days of fortune?
Thank you! :)
Thank you!
Hmm the soft lock i haven't encountered yet but in the past it happened during a cutscene i usually deep honk and it gets fixed
Is there a specific time when there’s a lot of black dye?
Its rng u have to look on maps every hour or #seasons-events-chat some nice people post here the locations
hi, i'm sky youtube content creator. i heard sky helping for creators to give link for Beta. how i can reach out them please? anyone knows
OOOH TY
Ok i went there but this wl is still there 
Did the season ended?!??
(ARHH I DIDN'T FINISH THE QUEST)
I have no idea if sky makes an exception for "influencers" but refer to this #beta-faq message
Were u able to find the wl location? And u claimed it already or u couldn't find it
Did you go off to the clouds on the right and go up to the very top into the cave? There’s a wing light in there and that’s usually where that one is and after the update the one at the very beginning right below the mountain in the boat that one came back.
oh i see. that's fine ty!
No, they told me that it was at the double door island, so I went there and got it, only to see that wl mark at that spot
Hold on let me see
If I had you as a friend on there, I could take you to the ones that are in there
The missing winged light is the one you get when you first start the game after the first elder cutscene. Its invisible for those who have already been to eden
Oh, is she brand new?
Because that spot always shows up for me to the right
Have you gotten these
hello, can someone help me where is this? that wl
Oh no
I've been playing since oct 2024
Oh, it looks like you’re brand new. You haven’t opened up any of your shrines. I can run you through there.
Then the wl is bugged
Are you a new player? You can click on yourself to honk and find the way
Oh that's gonna drive me nuts 
If you’re new, and you have not gone through the door at the temple up there the first time you go through, there’s a wing light after you go through that door and to go to the next area you only get that one once, but that wing light usually shows up for me to go to the right where the clouds are to go up into the upper area
Will the next season be a recycled season? Like a new past revival season? Bc that's what i've been hearing a lot lately as of recently. That the next upcoming season will just be either another season of migration or a past revived season
Yeah its because player get 1 extra wing after eden so they made the wery first one invisible for them and forgot to remove the marker from the map. It hasnt been fixed for 2 years. Very dissapointing of them
Seasons don't repeat, at all, so not sure what you mean by "recycled."
I’ve had that one there at the temple missing for a long time they had fixed that
I hope it gets fixed one day 
The season of migration was a repeat of the season of flight. That's what i mean
Mine has not been bugged on any of my account accounts in several months
a... what?
I don’t have any wl bugged. Please check if you’ve gotten all 6 wl in isle of dawn (excluding prophecy cave)
Hmm just to be sure there are 6 wls not including trials so next time u do eden try to see if u got all
It wasn't, it was a brand new season quests with new cosmetics and a new history, the only thing they have in coming is moving from realms.
Will personality test stay after the event is over?
Yes it should be moved to the Office area
The bug happens after u do eden mostly
Isle of Don has six wing light that are regular. I’m not talking about the trials there’s four for the trials but without the trials there are six wing lights for isle of Don.
I did Eden recently 
As for the next season, details are unknown, only sharing a near identical emblem with Lightseekers, and that season did not have quests at all, so hard to say what could possibly be "recycled."
It's obvious that it was just a bootleg version of the season of flight lol. A ton of ppl were talking about it.
After update?
Note: they've attempted to fix, but it only came back in the next patch
Just make sure you have all six of the lights there
Don't call it bootleg. Full stop
If you need help, you can friend me and I can run you through
Btw when is map anywhere releasing?
Oh- Before the update 
Ok, I have 3/6
Already available
Mine did with the update
If you want friend, me and I will take you to all six there
Not with mine tho😭 maybe i havnet updated yet
I’m not sure how you can friend me in game
Check if you got all 6 of wl
Update your game
It's ok
I'll get them tomorrow i need to go to bed 🛌
Ok
Honestly i think the counter is broken for unknown reason. Every time i do eden i always have missing wl in isle of dawn after collecting all of them, only 1 time it actually counted for me properly and all stars dissapeared and i have no idea why.
is it needed to open up the shrines first to get that specific winglight?
how do you use speech to chat with controller ?
Can’t use any map shrines after the last update
No, but you will be able to see the wing lights for each of the areas if you have them or not if you open up the shrines
Has anyone experienced their device always crashing after the latest Sky update?
Intended feature 
Known issue
Yup
yes 
Intended? And how do I check my maps?
What does the pin mean?
I use the controller on all of mine and on mine. It’s the L2 and the arrow down button to bring up the map anywhere.
Next to your settings
!serendipity
Does map anywhere has mechanics or something? Because i think it makes people so lazy
You can learn all about the Serendipity matchmaking feature here: https://bit.ly/SkySerendipity
i can’t for the life of me find this wl 😔 does anyone know where it is
It's a quality of life change.
Oh lol, I can't go anywhere 
That would either be one of three lights, one to the left behind the rock where the migration camp was one on the right side in the cave or the one on the pillar right before you fly up to the top
The bottom one would be the one on top of the rock at the very beginning of the entrance or the boat right below there
And then, if the very top near the temple to the right through the clouds, there is one wing light in the cave
Yeah ik i rlly liked it like very very much but i think it has some downsides
what downsides ?
Does not seem to work in PS
Have you updated your game to newest version
i did swear i retrieved all 6 wl in that area.. any chance it’s in the season of passage map?
I have three accounts one on the PS4 one on the computer through Steam and my last account is the game center on iOS
Season of passage map is the same as normal isle of dawn if I recall. Double check these
If you were new and have not gone through the door at the temple, after you view the map at the temple where you take the spirits once it opens up that door to go to the next area there is a wing light for new players there
Yes I did just 2 hrs ago
I don’t play on PS so I’m not sure 
I'm having trouble finding the AR button in sky- where is it exactly?
In settings 
It is under your Settings
Settings
What platform do you play on? Only available for mobile
it seems i may not be up to date on mobile- let me see if i can update sky rq
PlayStation 5 does not work
It positively helps people track their wl collected and daily quests. For non discord or solo Sky players, they cant/dont want to reach to instructions from online source and they need to figure out the mission location by themselves. The anywhere map is very helpful in that case. It doesnt make people lazy it saves them time and effort to play this game effectively
Keeps on telling me to use L2 and down and I get this instead of a map
has anyone’s game also been crashing often since the update? Or is it just me
Common issue
nope you're not alone, common issue rn
mine has
Yes, if you hold the L2 button and then the down arrow button, it will bring your map up just like a shrine Wood
Mine crashed twice and used the ps5 report to send them
Oh I see 🥺 thanks for the responses. I’ve had mine crash 3x in an hour.
Yeah, my computer PS4 and phone have all been crashing
yeah guaranteed its due to the new update
has anyone else been having a problem with trying took like up or down when trying to go up in the vault of knowledge
There is no map after that. It brings the shortcut menu but no map whatsoever
When you hold the L2 down, it will bring the shortcut, but then hit the arrow down
Alrighty. Guess will just have to wait til it goes back to normal. I’m running Eden solo and wouldn’t want the game to crash during the run🥹
The arrow down takes me home no maps shown
oh gosh noo- yeah get outta there 
Not everyone is having the issue, though many are. It's not guaranteed
the guarantee was for it being due to the update, not neccessarily that everyone is experiencing it
lol
Thought it was the right stick down lol
Ah misunderstood, yes, the issue is 100% only affecting players who are up to date 
I tried cooling down my phone by putting a fan in front of it😭😂 thought it crashed due to overheating or sm
Is anyone having problems with summoning spells after the update? Or is it just me??
Because I tried using the dark dragon repellent spell and it didn't activate. So, I tested it again by summoning a mask spell I already have, and nothing happened. The only spell that works is the recharge spell.
I'm also unable to teleport to the moominvalley and the Aurora concert 😢
Crashing is not about overheating
Aye, didn’t know 😭😂 but thanks!
crashing problem seems to occur when i enter daylight prarie
I feel like i got all of this and it still says theres one left, lemme check again
So...
no days of fortune? 
Probably in February but have to wait and find out
Do you want me to run you through?
Days of love is january tho
Lunar new is on February too so it
Love? No?
I think im gonna re check it again myself, but i would like for you to run me through next time
OK
We have Personality Quiz Event and Tournament of Triumph this month, not days of love nor days of fortune
!wafo guys
Members here don't know when things will happen unless its been announced in #news. Best to Wait And Find Out (wafo) in the meantime. Hmm, kind of sounds like waffle when we say it together 🧇 
any clue what the larger white symbols are? am i buggy or are they shared spaces or??
🔵 - WL
🟢 - Daily Quests
🟡 - ???
Season
its not present on all the seasonal areas for me? huh!🤔
some saying the wls need to be collected for that area first? not sure
That one in the blue, the square box is actually two wing lights in there
yes thanks all questions answered
yes, i am aware, just the large white ones 😅
Is the isle wing fixed too?
Not sure abt that 
It’s fixed for me
Mines are
Wow took a few years!!! Seems fixed for me too
not quite sure if it's fully fixed yet tho
Maybe they're gonna evict Jennifer soon
oh yeah... I was thinking of the next new moon on Jan 18th to be the start of the new year, but its the next one, the one on Feb 17th, so yeah
do you guys know if the space station is open today in office
Yeah usually after an update I find the wing in isle in random places and then after Eden it is back
welp leap year thing..
hello! apparently there's this personality quiz event? does anybody know if it's out right now and where it is? :D
On 9 of Jan
thank you so much
Omg. I was doing nothing and the PS5 sky app just crashed again on me
If you click on the area it should tell you how many
Yes it does
Its fixed for me but now it shows me another one lol
It shows you the blue spirits and the wing light
I’m not sure but apparently the 6th, 13th, 20th, and 27th of every month.
Someone correct me if I’m wrong pls
Yeah we got 13 months for Year of the Snake 
~~ Mothnews: Attention attention!
Skids have been seen escaping into the outside world, THEY BROKE OUT OF THEIR MATRIX! ~~
Any other playstation players find they can't hug plushies anymore when I press the button to cuddle them I just drop them!
You clicked on those?
It functions like a drop down, you click on one and it shows the rest of them in those areas
where can i find the sky AR pic to scan?
Lol i was milliseconds slower
Btw you don't gotta print that
you can do it with another screen
I just used my phone with the image
Hi! Does anyone have the schedule for when the space station is available in the office?
🫳
Thank you! How does this work with timezones?
was there no public beta showcase this time around to show people the new stuff before the update?
feel like i got to see much more stuff from leaks on accident than from official/trusted CCs sources
(also i know this might enter into "beta talk" sorry for that)
no #beta-announcements but it seems that the stuff from the upcoming event was given the go to be shared, that's all a reliable beta tester shared (and a moderator).
Am I the only one whose game keeps on crashing after updates?
Me too! both on stream and android, and even ios
also, how does the AR camera feature work? seen a bit on TikTok, but i dont think my phone might even be compatible with it
Android player here 🥲
Is this supposed to be some kind of bug?
I believe it's a patch bug from the update, sadly I don't think we can do anything about it, I didn't find any fix anywhere :(
It’s in known issues #known-issues message
For now you can report to tgc via #🐛submit-bugs-and-feedback
Oh yeah it's in the 2nd pointer
yeah but, no fix
The update just came out today, they're working on a fix
that's true
Best to wait for a hotfix or backend fix but don't expect it to be very soon
Ok I guess I'll just have to wait patiently
I just hope it don't crash every so often ._.
Omg this is a very bad Bug 😭
How long do we have to wait.... If not very soon
should not here be a tgc office?
What is ar camera, how is it work
Due to platform policies, hotfixes are only be able to be dropped at least 1 week after patch. Best to expect a backend fix but it may not be as reliable as a full hotfix
Guess I won't play for a few days
A week in fact 🥲
the one ive highlighted is the office if thats what your question was 
do you crash after you load the game or every couple mins of you playing?
Every 5 to 6 min I think
Oh, i think it looked before bit different... Any way why my map near vault feel bit empty, giving me something missing vibes :(
oh well, that's okay then, at least not when you load the game, you can still play the game (with a little bit of test of patience) :)
where the race?
Those who are experiencing crashes: make sure to submit a bug report via #🐛submit-bugs-and-feedback so that the devs can get more info about the issue
Sending this here as well
i dont seem to have this new AR button in my settings anways
My game has crashed 5 times in 5 minutes 😭
Oh possible there will be new seasonal map shrine area, oh thats explain what i was looking for
If the button isn't there, it's likely your device doesn't support it
It already started, slid down
was to be expected, i wasnt really gonna use it anyways
fun feature for whoever can use it i suppose
Is days of fortune not happening this year?
It can be February
!wafo
Members here don't know when things will happen unless its been announced in #news. Best to Wait And Find Out (wafo) in the meantime. Hmm, kind of sounds like waffle when we say it together 🧇 
It should be! Just not this month as LNY isn't till February this year
Gotcha thanks!
How long is the aurora concert? Do i need to attend the ENTIRETY to complete the last quest? TY.
It’s around 45 mins I think
45 minutes. No you don't need to watch it the whole through
The concert lasts 45 mins, but iirc the quest will complete after just one song
(cmiiw)
would it be risky to join then leave soon after? idk what cmiiw stand for
It's alright
i just dont really wanna be there for the whole thing 😬
Correct Me if I'm Wrong. Also you have to stay for at least one song
Will do that bare minimum. maybe 2 must for safe measure it starts in 8 mins iirc 👍🏽
helpp! Where can it be found? 😭😭
no it didnt, unless the other players where good enough to take every single light and finished before i could catch up
what do i do to get the ar thing
after coming back for the second part it appeared, guess i was just unlucky
Print this or display on another device, open AR and point camera to it
Do guys experience any crashes after the new update? It kept crashing for me....
it just crashed for me
Aha so it's not just me
Known issues #known-issues message
Many ppl
btw, ima take chance to ask, is there a way to be not have a cape? like how there a no mask cosmetic?
anybody got tips and areas to go to save up candles?
(such as what places to avoid—where to go, double candles, etc) 
what this???
is #🐛submit-bugs-and-feedback similar enough to contacting sky support and reporting a bug inside sky itself? i find it a lot easier to report inside sky because it doesn't ask me so many questions but will get get the same attention and is it okay that i don't say all that extra stuff like i have to in discord?
Spirit
only the normal area spirit or also season oens?
Yes normal
probably only normal? im assuming its the thing u get before ascending (unless season spirits r included in that too)
Is there any update or knowledge whether we’re getting compensated for the seasonal spirits not allowing us to get their items and ults due to the bug or…
Because it hasn’t even been brought up in the known issues from what I could read which is pretty frustrating.
I don’t want to be ungrateful but I reported it before the season ended and tried to keep checking on it incase it got quietly fixed and it never got resolved. I feel very disheartened from doing another season due to this possibly happening again.
Where is the news about skykid not showing in AR mode?
Did u use this
How do I use that?
oh?
unless this is a wide known issue for a lot of people, I’d say try restring your device or even the app?
so sorry to hear that’s happening 
Print it or display that image on another device. Open AR feature and point camera to that image
Does anyone received their ultimate gift from previous season? I wasn't able to claim mine cause it says I have only unlocked 93% of the constellation
Have you tried contacting support
what the ultimate gift?
Contact support. there has been cases where players do get the missing ult from the bug
I've only seen 1 person getting their ult via helpshift aka support, reach out to them with proof you were affected by the issues the season was plagued with-- the sooner the better
I dont have any other screens lol, but thank yu. Do I have to scan the image everytime?
100% for the constellation will only give you a congratulations message. You don't miss anything if you've gotten the 3 ultimate gifts from the guide themselves
If it is a spirit, but only a few locations have that symbol and the number does not match all the spirits in that location. I doubt it.
Ohh I see, thanks for the info. I thought I will acquire something special
i got scared for a second
How much are the valley elder mask?
150 ac each
You mean collect?
if yes then, go do the song at Harmony Hall, get your daily cake at aviary cafe after (outside or outside) or before (inside) doing dailies
Valley has a lot treasure candles, vault too, and do the concurrent events- geiser, grandma, turtle
I tried via their website during the season but they just emailed me saying they’d respond as soon as possible.
But I havent gotten my items so it’s causing great concern for me.
yeah collect!
there’s an aviary cafe? I’ll go look for that
also, thank you! 
It is normal spirits (not including seasonal spirits) and the numbers do match up
is days of fortune not coming if it’s not on the January 2026 calendar?
!wafo could be in feb. wait for further news for now
Members here don't know when things will happen unless its been announced in #news. Best to Wait And Find Out (wafo) in the meantime. Hmm, kind of sounds like waffle when we say it together 🧇 
Some times it may take a while for a response 
you WERE* able to glitch your skykid to have no cape, there was a tutorial—not sure if it’s been fixed by now.
there’s also capeless spells! 
Just adding on, glitched capeless are only temporary and not permanent 
so it is a spell? i see
is it limited event or where cna i get it?
They’re available after you complete Eden in the orbit in a spell box next to a map shrine
5 ac each and each last 30 mins. You can buy 7 per week and it refreshes weekly
Weeee it works
i see, thanks
is that wl in dawn temple still gliched
It may still be glitched for some people. But for me it’s fixed. Check #known-issues message
fourth point
Yes 🥲🤍
Hii!
when is the 30.2 update is coming?? 
there is a 0.32.0 already available if that's what you mean
Like is it in the game already been using bc I can’t see any updates in my game 
which platform are you on?
u might have to check ur app store/google play store/steam etc. if it shows an update u can download
have you tried going in the Apple Store manually and updating it?
sometimes the little cloud download thing won’t appear on the app icon itself, gotta go straight to the source! 
Ye sadly it’s not showing that I need to update it 
mostly its nice enough to not let u play until u download but some cases it doesnt matter as much ig
interesting!
maybe try checking the sky updates to see if it’s added if you already haven’t?
updates don’t matter too much though, unless it’s a season you’re truly looking forward to
if it DOES seem to be an actual problem for a while tho, might wanna check that out!
maybe restart your device and check again
I did long in and everything still not showing
forced updates usually take one day to kick in
!ts
The next Traveling Spirit is scheduled to arrive on <t:1768464000:F> (<t:1768464000:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
Do you have the map anywhere feature and AR feature? If yes then it means it’s already updated to the newest
Yes I thinks I will need to wait a bit for it
Well its fixed in every patch and when u do eden it comes back
No I don’t I already log in and check it but still no new update
I will wait for it to show the update thank you so much for your help
@vagrant forum @timber cargo @lunar kite
Can someone help me collect wl
Can someone help me get out of here, I feel like im being cooked in an oven 
What
Wrong chat?
Ask in #looking-for-group-live 
OKIEE
did they do something to the server merging?
my friends and i play on steam and almost everytime we join together or server merge, we crash!
crashing seems to be a big problem for a lot of people right now, not sure what’s going on so sorry ! 
Me personally, I’ve had no crashing instances.
Server merging itself hasn't had any notable changes.
However, crashes have been more common with the recent patch.
Where do I find this one?
Embedded links don't work here
am I the only one experience nonstop game crash?
thank u!
How do I activate AR mode? It's not in my sky settings 🥀
Yeah the one where spirits that give daily quests hangout, you can pick up a cake that gives wax/light outside, once dailies are completed or inside whenever you want
im sorry if i shouldnt ask here, but is this big empty spot above resporitory of refuge a location?? or just one random blob on the vault side of the map. trying to collect the last vault map shrines i was missing but i cant for the life of me find out what this is. all the youtube videos ive tried watching are out of date
Its for future season, it'll start on the 16th
Its for a coming season ;3
OH OKAY good to note, it was bugging me that it was just ... empty. LOL. thank you 
Anyone else having issues with sky? My game keeps crashing
Same me and my friends keep crashing as well
Okay I thought it was bc I'm a switch player
My crashed on the loading screen when i enter wind path, came to discord and see other people crashing too @@
No yeah I'm also a switch player but it's a game wide issue unfortunately
It's random for me, it's either while cr a realm or when I'm going to a new realm or area
It's the AR Camera, has anyone else experienced something similar?
I'm assuming it's also why my spells keep disappearing when I try to use them 😭
How do you get through the forest temple? There's this moth of mine who can't open the door at the temple after sitting down and going through all the cut scenes and I don't understand why. Has there anything changed in the last five years where you need to do something specific to finish that chapter?
Id have to assume so, I just wanna get my grey cr in before reset 🤣🥲
Praying for you 😆 I've given up for tonight on getting grey LMAO
The dyed part on moonlight frock js changed. I sthis permanent, or is it a bug?
Sometimes it crashes or doesn't load right away
try closing the app and reopen, and check on your device settings if you gave permission to Sky to access the camera (I assume you did), turn it off and on and check again
I did that, everything, and nothing worked 🙁
I think it's intentional! Love the update
Then maybe wait and try again tomorrow
You are not the only one, and they'll fix it
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
How do I activate AR mode?
Settings 
Hi! How can you get the ultimate gift in Hidden Forest??
Complete the constellation by buying all themselves except second wing buff
is the update for the personality stuff in 35 minutes or tomorrow
the 0.32.0 update is already here but the event starts on friday
Im skeptical. Worried that if its just a bug and then i spend my dyes it be wasted :'c
Hallouu does anyone know if there's a new map in Vault?
That cloud over the repository wasn't there before, as far as I can remember. 
Nah I don't think it's bug. When you dye both channel, it shows up in a gradient. If it's bug it would come off as weird. I feel it's more to address the feedback of the blue sashes standing out too much when dyeing
Anyone notice there red glow pillar in vault ?
Oh yes a suuubtle easter egg
That is Easter egg ?
Hi can I ask where do we buy the new friendship emotes? 
No need to buy them from any spirit, they're at the top of the friendship tree 
Forgot ping whoops 
Right now only the level 1 are available for everyone, the next levels will be accessible when the season starts
Yes, January 16th
Okay
I'm not sure is it official patch or just bug, but your already-placed prop will disappear when you record a shared memory instead of staying there. RIP Tent memories
Oh thank you!
thank you rai too 
If its intentional it should be mentioned in the patch notes. However when i checked the patch notes in outfit and props section i didn't find any changes regarding dyeing parts. Cant find anything mentioning this changes in entire patch notes either
Not all updates and changes are mentioned
Such as a fix so that the non-friend avatars remain lit up every instances
So we have no idea if its a bug or intentional? 🥲
n-nice move tgc
I mean it looks purposeful so that the dyeing remains consistent
It does mention this changes in quality of life section
This was mentioned in patch notes 
But yes, not every change is
THERES AR MODE???
Wait really? 👀 ohh
But yes I've seen that not all changes and fixes are ever mentioned
< 3 years of Sky experience
there's actually a bug that nobody report, since it's not too neccesary. If anyone doing trial of air (not using rocket trick), you will notice this bug
Yeah i know but i still want to be sure if the dye part changes intentional or not before decide to use up my dyes 🥲 if its still speculation then i will refrain from dyeing it
anyone know where i can find the trials? trying to get to the trial of air location so i can get that winged light
If it helps, sky netease version already has this dyeing update specifically for the frock from what I've heard so it is intentional due to the feedbacks
there's no way of knowing for certain unless an official statement is made
unlikely to be a bug though from my understanding
Which makes sense since Fortune is coming around and this outfit is based in traditional Chinese outfit so it makes sense for tgc to update this outfit dyeing
will the new cosmetics be released before the new season begin?
you can find all of the trials in a location in isle, on the right side towards the clouds on the ground :)
Hopefully yeah. Praying its intentional instead of bug 🥲
when in doubt, express what you like in #🐛submit-bugs-and-feedback ((ignore the bug report part, they got fused))
@safe mossoh ty so much ❤️
They won’t be available until the season starts
Is there an event coming when reset happens?? I saw people in group live saying the servers might crash
Let's say I open AR in gw? Will I still get krilled, can I even get marked by the krill in the first place?
No, it’s just that there are some issues with crashing rn #known-issues
A new event will come this Friday
It's personality test right? 
Yeye and with daily activities it seems
Also, I saw someone on IG using AR without the anchor photo, I thought it was necessary?
It is necessary, you scan it so that your skykid shows up, then you can go anywhere about afterwards
I'm pretty sure that when you open the AR camera, it sends you to a separate area
so I don't think you can get krilled
Hi, I’m on nintendo switch, and it feels like my brightness in game is very low. Like, I’m standing in prairie, and it’s darker than it should be. I haven’t messed with my switch or TV brightness settings at all, and everything outside of Sky looks normal. Is this a bug or known issue?
I can't check it rn, I'm in university, any volunteers
?
Look at the bottom screen. The screen dims due to the tutorial
thank you!
Whats the bug?
whens the next mini season event?
I've watched my friends and yes, your skykid is no longer in the world of sky when you use AR mode. (They poof) You're safe
Can someone TP you in ar Mode? I really wanna take a phone with friends (I know they would see their own environment, but still)
This is smt new
Has the bug w/ the antler dye been fixed? 
I believe so, you're still in the same server (it won't cause server splits). You're just not physically there. But I have not yet tested it
~~Hi juneo!
~~
Yaaa
back then (before the days of feast update) when u light the candle to create the air current, the air current will immediately push you, but now it stucks on your own feet, you will have to jump or move to make it push you.
This result in the loss of push strength, like if you burn and it launches right away, the push force will be strong and you can easily reach higher places, but because of that bug there will no longer be enough force to push you to higher places.
I wonder what friends who don't use AR will see when they TP one who does
New krill dodging method verified - When krill is charging at u open AR camera to get teleported to the starting point of the map (tho ur friends will be left behind thus getting krilled good way to feed moths to the dragons)
lol would definitely try
Oh ya this? I thought it was my skill issue lol
also this seems appliable to candle running, so whenever u open the Ar, u will be teleported the start of the map, right?
where do i do ember season quests? is it in the vault collab room
Ya but not really tht much game changing as it ignores all save points for example if ur in daylight and u crossed like butterfly garden u will be teleported back to the spawn island instead of the next check point THO ITS very usually in valley to go village but sadly friends will have to warp
yes, either meditate to the two embers wall or enter the giant portal indicated by the lantern
note that the quests are linked to the two embers episodes, that can be watched on the walls close to the elder vault lantern
So either race prop or shared memory still remains amazing for candle running shortcuts
Where is the wing soul in dawn temble on the left?
nowhere, its a bug in #known-issues
Can someone explain to me how or where i can access AR feature
In settings
Are these new season leaks or is this a new "Days Of" event?
Oh, thank you.
its a new day of event, the personality test
Do we know much about the crash issues
just that they are aware of them, and we can report them
Thank you TGC 😊
Where do I find it
false positive, just bug report it
didn't start yet, you can check the details of it in #news
try using 0 for o
I have the crash issue too, I’m on iPad Pro M5 12 RAM
u can say came down or go down, the filter just sucks, it even filters my own real name
in sky we don't have facebook, tiktok, discord, we have fencebook, tektok, descord
please contact support about that to help them fix the filter 
that's intended tho, no mention of social media to keep you safe
I did update, is my phone not supporting the AR feature?
yeah, would be great to have settings for filters though. no direct ban of the whole message
feel free to send that to #🐛submit-bugs-and-feedback
getting around wasn't the issue- but this shouldn't be a thing right-
hmm. ive struggled a lot with sky filters and end up circumventing them. i just assumed their filters r consistently annoying
well that's that But they removed tents too 😊 The only saving grace for 3 hour cr sessions
I tried the AR feature but my sky kid didn’t show up 🥲 is it a know issue or am I mistaken something here?
wheres the rainbow? stage or actually in vault?
Is everyone's game/app crashing at the same time...? My friends and I keep experiencing simultaneous malfunctions. That's a new one
its in vault, middle floor, you can check your map for the location
Hi! Is it possible to stay a skykid in moominvalley instead of turning into a butterfly? I see edits but I don’t know how its done…
Same for me. I just tried it rn 
yes same! sky keeps on crashing on its own, neither of our devices our overheating tho
i missed a bit of granny's buns 😔
Yes, this bug appeared after this update 
The new patch unfortunately brought in a constant crashing 
I recommend screen recording your game (if you can) and bug report it
Anyone else experiencing frequent crashes after the update? I've been experiencing it for the third time in a row
I can't play sky, there's some kind of an error that is closing my software all the time.
Excellent timing, yes 
oh so it is a real problem, not just me havin it
I can see the strange player's dress even when entering the next map or going home. Is this the result of the update or a bug?
I think it’s only happens in valley ,I played forest and daylight Prärie and no crash, I go valley 4 crashes
Its update
Nopw its happening everywhere sadly i crashed in the vault avairy old home daylight forest
It should downloading the google ar services
Is their any spoilers for next season cosmetics ?
Yea
whats causing the crashes?
Where can I find it?

Thank you
Alright so i have the galaxy a20s (my old phone) but while i clicked the ar camera it didn't show up
I cant tell but i crashed randomly making sudden moves my friend spam msging me getting wax
Is anyone else not seeing the AR feature button, even though they're an android??
Its prob cuz ur andriod dont support it (if you already updated the game)
smashes nearby table
Thanks. 
I was trying to skip pass this season but i already see capes i like
This wl is it a glitch bc they literally just recoded the maps
If u have the ar option and its not appearing then download this pic and print it or put on a different device and point ar camera to it
When I click "AR camera", nothing happens
Did ur phone support the google ar services?
@lean raptor
yeah that's Jennifer the wandering wl, stubbornly refuses to be fixed since over a year 
Idk, my phone is considered an oldie (it's called 5030F
)
Hm okay for me only valley I hope they fix it soon
Ye its a glitch bcz there are only 6 wls and map says 7 and its an known issue #known-issues
Ya i know, but, Can't enter AR camera mode
Why why why tcg make me crazy
Like cant open? Maybe u have camera permission off or not support ig
I try another phone like galaxy a14 didn't supported
Sadly this bug has been there since the season of passage
It also doesn't have the STAR feature. 
So nfc doesn't supported?
I think u need to link acc with star id 1st so it appears
they tried to fix it ages ago, but then it spawned at a different place in isle map 
same 😣
I mean while i clicked it can't entered the ar mode
which is better to set as home? old home or aviary? also why
personal preference
Imo Aviary easy access to wind paths
how do i access that again?
Go to the left side there will be a hole in clouds
also i heard before that old home was better bc ppl said there were less errors when joining with friends. so i was wondering if that is still true today
imo home 
old home: smal and not overwhelming, fast access to daily quests and portals
aviary: lots of shops, nest, and café etc, lively
I don't have either button, the settings just stay the same for meh 
(Mind the urple in the background, that's a 2 year old visual bug that tgc still didn't fix
)
you can also set your nest as home btw
thanks!
Joining with friends is smt new i heard but sometimes the daily spirits act weirdly but dont make a huge difference
Your phone didn't supported the nfc feature
oh ive discovered this quite recently! but my nest isnt that interesting anyway to make it my starting point lol 
My phone is old, ofc it'll reject anything like an old person would. 
Not support
Lmaooo me too, but me was hate using my galaxy a02s
Which floor praying acolyte is at?
1st, behind the 4 player levitating rock door
If your Sky AR Camera doesn't appear, you should update the Google Play Service For AR application (Android only)
Ground floor
Thank you!
The absolute grief knowing that other android and ios users can use it, and here are we who can't even use it because it's unavailable to us. 
is anyone else crashing a lot
i clicked yes and then crashed LOL
is the map bugged again for isle of dawn temple wl?
omg 😣😣
anyone else has trouble w tping to frens?
we both updated the game btw
hello can someone enumerate the guides that I will find and finish the quests for Steward spirit?
I want to unlock the wind paths to forgotten ark(or the other areas which using the wind paths would make it easier) and the Tree house tunnels coz I don't know which spirit can let me unlock it 😭
how Do I get to the new area?
Season of Revival asks the following seasons to be completed (not in order, probably)
Enchantment, Dreams, Moments, Passage, Flight, and I think Performance.
Not yet open!
Its tied to the season so it'll be open in the 16th
the spirit guide for thr wind paths -> when you enter the hidden forest realm, tfly up right into the clouds. the spirit is in the main island.
forgotten ark -> on the sand level of gw, go right to a boat. the spirit is in the centre of a small island
treehouse - a spirit with a pot for a hat will be at the front entrance lounge area !
Oooo I think I got moments and performance done idk the others yet 😞
I rlly want to open the areas I can't use yet xD
ooohh yeah I think I saw a purple glow there
Dreams entrance is at the right side of Valley when you enter through the realm portal,
Passage is at night time isle (there's a meditation spot by the big rock cliff, it has a bonfire nearby!)
The rest are as Frankie said!
Is camera glitched (unable to move up or down) on all devices or just Playstation?
how long does it take to finish all the quest? so I can speedrun my way /j
purple lights are unlit spirits !! the guides themselves dont have to be lit up, you'll see them standing around 💜
I see the j but here's an answer:
Dreams is the fastest out of all the questlines imo, since- with the exception of Performance- everything else sends you on errands elsewhere 
Oh I got that wrong mb
moments is a giant area that's a chore to navigate so I'm not counting it 
sigh is it teleporting to one place to another?
of course
but the thing with moments is you do it all in one area but as the person said, the area is big.
Dreams is all set in Valley of Triumph, just doing some back and forth with hermit Valley and the coliseum, but everything stays in that realm.
actually I finished moments, I love the spirits' outfits
moments is pretty in the area ^^
i don't think dreams is necessary to complete aviary tho
as long I wot I teleport teleport from valley to vault or smthn 😭
For me it was just PlayStation as ios was fine at least for me but all platforms are crashing since the update 🫂 best we can do is report any bugs 🐛 for devs to know about #🐛submit-bugs-and-feedback
performance, yes, dreams not really
Um idk if I’m allowed to ask this here because it’s about the server, not the game.
But is it against the rules to ask people to send me pics of their sky avatars to draw for fun? And where could I ask that
I think u can in #sky-fanart-sketches-and-art-chat
i believe the last quests are moments, performance, wind paths for aviary ! dye quests i think are unrelated but you should still do them for the dye mechanic
Ugh, I can't do the AR cam, where am I do wrong? Apply AR service, got anchor image, how can I point the cam while on the game?
ive crashed i think 4 times so far in the past hour, servers suffering? 
chat is my friend cooked? she has -43 ac left in her account
it means she used hacks in the past !
I suspect crashing means it's something wrong with the actual game client rather than the server
did she use exploits? i think they recently did a report that they took away exploited stuff from accounts
Most likely
like is there any risk getting banned playing on it? I'm wonder
if she continues to use exploits or cheats then most likely
yes. there's a ban risk, your ac will go into a minus depending on how much you've exploited and more !!
i just got back to where i was when i crashed and i crashed again, i guess ill play in the morning LOL
Crashes doesn't have something to do with servers. It's a game client issue
Stuck on this screen
Are you trying to load the AR camera?
should i do a repair then at least for the steam version? im crashing on iphone as well so idk what to do on that side
best solution imo is wait and pray ✊
Ya
You could try, but attempting to redownload the Steam files likely won't do anything -- it's most likely an issue that's in the actual build they published
yea and so far everything crashed, I have 2 androids, iphone (a really old one, not sure if newer iphone suffer) and pc so I think it's not just devices issue
(and speak of the devil, it just crashed right after I burnt a giant plant
)
and strangely when I crashed, my friend crashed too
yeah this past time me and my bf crashed at the same time
also for steam, sometimes the game crashes due to lack of optimisation for ur device, but other times it just kicks you out
theres also a steam thing where if you click on the game while it's not at the loading screen, it'll stop loading and sent you out
steam vers only use 1 core of the CPU to run so yea, they have a very serious problem optimizing this game
That's what struck me as odd. Often times crashes are one side only but two people at the same time. There might be a game loading issue, where something conflicting at the same time
at least i know this will be remedied quickly, like the TS that ppl couldnt purchase from a couple months ago LOL
Hmm Your name is interesting 
What's coming to mind for me is some kind of corrupted asset or interaction that makes any client that sees it crash -- think of the old "flipping a crab = crash" glitch from a while back
oh yeah I remember that! Now the issue is that, the crashes are very random so I have no idea what precisely is causing the trigger 
Hmm, I'm crashing quite a bit in the Eden entrance area actually -- I feel like there's a correlation between the crashing and the frequency of server merges
maybe it also matters where people have been crashing?
ive had one in vault, and the other 4 have been in praerie LOL
my friend says he cant update the game and its not compatible with his device... does anyone have this issue ? he can still play but cant join his friends
at least i didnt crash while in the 8 person butterfly thing LOL
LOL well, I tried, tried to trigger crashes in Eden entrance area but I could open it fine
Tried for a second time, I had a server merge but I didn't get crashed
yea this is so random
Players on the old update won't be able to join players who have downloaded the new update -- if your friend's other friends have already updated, he won't be able to join them while he's still running the old version
How 
Google Play cache bug fix by Tib
#android-questions message
Google Play bug on their device probably. Do the following:
- empty cache of Google Play
- restart the device and try again
If it doesn't help, empty data as well
most of my crashes are in the 3 shrine area before the praerie temple
Actually even before the update, my friend often crashes in that area too! But I'm unaffected
Unrelated question: can we actually wear the glowing ball the Migration Guide has above their head, or is that ball only on the Guide?
Tried with different theories in mind but none triggered my crashes at all
Hopefully tgc can find a problem with the codes and push a fix as soonest as possible
Meow 
what's his phone model?
Oh yes you can turn the orb on and off with the toggle button in the emote menu when you're wearing the ult accessory
She uses ipad, IOS
So that's where the thing was, many thanks!
The örb
wait i didnt know this! logging back in to check it LOL
im weak willed, told myself ill play in the morning and im opening the game again
Getting lots of crashes on switch rn, is this in known issues?
LMAO nah its fine 😭 I get it
May you get less crashes. At least there isn't any new events going on
#known-issues 2nd pointer
Okay, doesn't seem like it's the glowing antler pom-pom that causes the crashes, can equip it and turn it on/off with no issues
crash all the time after the last update....
thank you for this knowledge!!
another question, why's the UI look a lil bit down on this phone?
screen resolution: 2232*1080
You're welcome!!! Also fun fact it's like a mini torch light albeit weak lighting
This is usually likely thanks to how differently graphics/UI handling is managed by this phone in Vulkan applications. You can report it as a bug
Hi Kaaaat

im trying to toggle the migration headwear again and not its not working LOL i think i broke it somehow?
you overloaded the lightbulb
here's how it's look like on my main phone for better comparison
screen resolution: 2400*1080
@drowsy mica ⬆️
The lightbulb broke
it rly did LOL
or because my phone doesn't have a hole and TGC doesn't bother optimizing the UI for these kind of phone anymore
literally basically kid plays with something they found immediately and also immediately breaks it LOL
welp, crashed in aviary trying to run to the music shop for the music wax LOL
for your information
Tgc does fix major crashes in a short time
Last time, 24.6 update would cause crashes for many android users (essentially unable to log in), and 3 days later TGC issues a hotfix for Android as shown below.
There's a chance TGC will push a hotfix within a 3 day timeframe for devices like iOS Android and PC (Switch and other consoles excluded bc apparently their policies only allow 1 month review window for new patches)
So please keep reporting your crashes so tgc can figure out a fix the soonest 
Sometimes I crash a lot, I realised I just need to clean the cache. It helps.
Sometimes me and a friend crash the same time, but not the other friends.
Not my light orb :(
Hi idk where this is, does anyone know?
Wait.
Does clearing sky app cache help?
Future season
I belive its new seasonal area
Yes, sometimes you need to restart your device and clean cache tho.
Usually just clearing cache helps (android)
Thank you for the info! How do you clear the cache (Android user too)
Long click on the app, then you will be sent to settings, click data, and then click cache.
For android (oppo a1k) i need to hold app icon, then enter info, Storage usage
And here i can clear cache (also i dont have sky here so its discord screenshot)
Thanks! After clearing the cache, does it require you to sign in again? 👀
No, as you don't clear the data, only cache
Mostly it doesn't, it's required to sign in after clearing data
Tysmmmmmmmm
Cache is the data that help apps to load faster, alas, it sometimes get corrupted
Depends if aplication dont save by accideny user auth in cache (wich would be bad desing choise)
Sorry for a bazillion questions, after clearing the cache, do you encounter less crashes in this current ver?
There are a bunch of other stuff you can do as well, which might help with crashes:
- trying various graphics settings
- updating the OS
- disabling all UI bells and whistles
- disabling game boosters (if any)
- disabling apps - over - apps features (messenger bubbles, discord over Sky, etc)
- clear cache of Sky
If none of them help, then report it as a bug, and keep an eye out on #known-issues !
I didn't play much in the new version, but in general, yes, because corrupted cache is on the user end.
If the issue is on Tgc end, then you have to report and wait for them to fix.
32.0 crashes constantly on pc and android..
!thatskybug
To report a Sky bug to TGC, follow the instructions in the read-only #🐛submit-bugs-and-feedback channel

Where's AR Camera mode???
||Did you update the game?: Yes I did||
||Is your device IOS or Android?: it's Android||
||Have you tried restarting the game?: I deleted and reinstalled the game. I still can't see the AR Camera in the settings||
Please help 
does your phone model support it?
Android 8?
It doesn't appear for all phones. What is your device model?
It definitely should. I have 18gb ram
@keen bloom Android 11
Ram and android version don't matter
Optimization and GPU matter. What's the device model?
It's Vivo Y18 
I have no more questions 
Vivo Y series has a long history of Sky issues because of weak GPU and optimization issues/crashes. It's already a big effort that it can run Sky without constant crashes or graphics anomalies
Then we probably have to wait for hot fix. Report crashes in #🐛submit-bugs-and-feedback
Hi, it's been months but I still don't have the speech to text button, is this normal?
Did you enable microphone access?
As far as I'm concerned Sky runs very smoothly on my device
idk about the crashes. Normally i only crash when the server does (Ex. Every TS arrival ever)
I did and nothing changed 
Does disabling mic access make it go away?
Still, that sucks really bad i can't meet my Sky kid irl
You're lucky! I know in general that non-flagship Vivos are a challenge for development. Most likely that's why it's not supported. You can try to report it as a bug and see what happens on long term
Does Sky have camera permission?
Try to do it manually via app settings (long press the app in your phone home screen)
(normally the button should appear tho, and the OS will ask for permission)
Whens days of fortune?
I know.
But it's worth a try
Do you have headphones connected or anything through Bluetooth?
One thing I've seen other people try as well is making sure Google Play Services for AR is up-to-date (if you have it)
that was not announced yet, irl lunar new year will be in Feb so maybe we can expect it then 
Should be around Chinese New year
A person suggested that to me already so yeah I gave it permission. Still no AR camera
Hello.. Can someone explain what the stars in the constellation refer to??
It's likely that if you don't have it, your phone doesn't support it
They're just fillers to give the constellation its shape. Nothing more
Decorations, you'll see a fraction instead of a percentage if you're missing any spirits.
Maybe search Google AR in Google play?
Aah i see.. Thank you guys

Is the AR thingy does not work on android?
It works. But some android did not compatible
No I don't
Reading the messages above my device is probably a vivo too. I'm checking now to make sure
If you don't see the option for AR Camera, try making sure Google Play Services for AR is up-to-date
(if you don't have it altogether, it likely means your phone does not support it)
It says it's not supported on my device 
My device is too good for AR ig
That would explain it then
Vivo... 
Im not the problem.
It's them 
Ohh yea given that I do not experience crashes at all for now, it seems to be an account/user end issue
I'll suggest the cache clearing to those who crash and hope for the best!
Hi when is geyser
!geyserwhen
A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲
Event times : (These timestamps are in your local time!)
<t:1762156800:t> 》<t:1762164000:t> 》<t:1762171200:t> 》<t:1762178400:t> 》<t:1762185600:t> 》<t:1762192800:t> 》<t:1762200000:t> 》<t:1762207200:t> 》<t:1762214400:t> 》<t:1762221600:t> 》<t:1762228800:t> 》<t:1762236000:t>
Thank u so much
Additional crash troubleshooting tips
#questions-and-help message
I see, thankiess I shall see if I can download the service
Does it require downloading Google AR app?
It should be automatically installed with your device if it's supported
(cmiiw)
Guys is the graphics that was changed for a few people like me a thing or did they mess them up,from update 0.31.5?? Maybe i think,but recent updates,where the graphics are so much worse and the resolution is low and it just hurts ur eyes,and does any1 else have that aswell,cuz i thought they'd fix it but nah
Ohh is it Google Lens 
I uninstall a lot of google stuff xD
I haven't seen any graphics difference is it possible for u to show a ss of how its like ingame
Yeah sure,it won't look like how it is for me tho,and i've made 2-3 bugs reports when the update first came out and so did other people but they didn't say anything abt it or pup it in the known issues update
This is the app I'm referring to

Okay thanks! I'll look for it 
This is low-60 fps
I play on low 60 cuz my device is bad but i got a high 60 fps vid aswel,it used to hurt my eeys so much when i first started playing like this when that update dropped,my eyes would literally hurt for hrs even after i stopped playin,it was so bad,i'll send the high graph vid now
Just look at the grass and how weird and fuzzy it is,and put it everywhere on ur screen,cuz u can't tell through the vid but everything is so much worse
Anyone else constantly crashing? (im on ps5)
Yeah lots of crashes
Sad to say, maybe my tablet isn't supported
All are experiencing the game crashes
anyone know how to get the game to open on a specific monitor on pc? i know how to move it over after logging in but im lazy and wondered if there was a way to have it just open on that monitor LOL
Hi ! Am i the only person who crash in switch ?
No my switch friend crashed twice so far. I crashed 4 times.
thanks you !
#known-issues lots of crashing right now
thanks !
I do have it! Does it require WiFi for it to work? Bc before I used data bc I'm outside but it didn't work despite having an anchor image
Not quite sure as I've yet to use it myself
You could try it though
Yeye I'll try later
is anyone having issues on playstation looking up and down with their camera? but looking left and right is fine
You can't unlink either, both are permanent binds
hi sophie
has anyone tried to print a tiny photo of the scan for the AR camera instead of a gigantic whole bondpaper? if yes, does it work >w<
Any size should work as long as the image is legible
I keep getting kicked off the game ,is it a device problem or is the game crashing rn
#known-issues should be an issue with the patch
However if you're on mobile, try clearing cache
what current version is in sky rn? sorry if it's a dumb q
26.0
Anyone know about next TS?
wait did they remove the particle sillhouete of the wl yu already have? so yu cant see them anymore after getting them?
How does AR mode work? I can't find my skykid
gatta scan the image
Whens the next season
No, but it bug sometimes
Report it as a bug
Camera bug has happened to me multiple times. Closing and opening the game again fixes it.
I’ve only crashed once since the update.
16th January 
ah a bug got it. thank yu
Wow that's close, are the beta spoilers allowed now?
No and never in this channel
Ohkk
Only what's already available in live
anyone else having issues with vault crashing on switch?
My game crashes after the update

Not alone #known-issues (though, I haven't crashed at all yet xD)
Just gotta get to the rainbow and the lights !
Tgc is investigating it, please wait patiently for a fix (do kindly send a report too :D)
If you're playing on mobile, clear the cache first. And start the game again, it might help
?? How???
Ok
Not only the game keeps on crashing but screen zoom does not move up or down at all
yeah that image. srry i didnt have the image to send yu since i was at work during the update and i dont have a second device or printed paper to scan the image
!thatskybug - also please refer to #known-issues
To report a Sky bug to TGC, follow the instructions in the read-only #🐛submit-bugs-and-feedback channel

PlayStation reported the crashes automatically so many times already
We're only players here, if you want to take additional steps, #🐛submit-bugs-and-feedback and #known-issues are the way
has anyone found a fix for the bug that doesnt show the particles of wl yu already gathered? or do we just gatta wait for TGC to fix it?
Is it specifically for Migration WLs?
i think its in general. cuz im not seeing any particles for all the wl i already have
Ah definitely report them in that case. I think its a new bug
If it's random wls there's no player fix. You not only gotta wait, gotta let them know as well by reporting it as a bug, otherwise the statistical significance of the bug will be low.
arighty. was curious cuz i been trying to help someone find a wl by looking for it on my end and showing them, but i cant see particles and atm i dont feel like resetting just to grab it again
You can refer to Sky wiki for the wl locations
yu right
All wls? For me i cant see the isle and wind path wl which was recently added
was trying to do it in game cuz its an excuse to have a secret mission to play the game again lol
I rely on memory but again, I can easily forget areas like prairie peaks exist
How do I find the AR camera? I updated Sky but I can't find it.
i can barely remember wut i did yesterday, so i have memory issues unless i do something repetitive. but i think we r getting off topic in the channel. starting to talk about things instead of asking and answering question lol
I wonder if the crash issue is serious enough for us to get compensation
open settings, you'll see AR Camera there
Keep in mind some entry level or budget devices don't support it tho
It's not in the settings t
Ur device dont support it then
@pallid smelt
Depends on how long it has been preventing players from playing as they should be. They did give android players who faced crashes compensation
Not yet, at least
well does it makes your candles gone/not collected? I mean yeah cr got interrupted but still can collect wax ig? so maybe no I guess, but let's pray they did
True, if it's not an instant crash, it's an inconvenience, but doesn't prevent you from relogging
Ya but the issue is on large scale almost everyone some are working adults prob wont have enough time later and crashes might be wasting tht free time🧐
is it a bug?? Its all white now (i love it please be permament)
It's still an inconvenience yes, but a give or take here
I think its permanent
HELL YEAHHH